This LG True Steam front loading washer I purchased at Home Depot has put rips in the legs of 3 pairs of jeans. I have inspected the inside and cannot find any sharp spots that would rip a pair of jeans. I did find that there is a plastic yellow fitting in the front top of the rubber bladder that has a slot in it. The plastic fitting in the bladder looks like it is being pulled away from it seating in the bladder, and possibly could be catching the jeans and creating a series of rips.

I purchased a $1350.00 LG refrigerator. 3 years later it broke. The repairman came to fix it, told us it needed a part and he would order it for overnight shipping. Well, he lied. It has been five days now and he just told me it would be another few days before the part comes in. They blamed it on FedEx. I have lost hundreds of dollars of food, but does LG care? NO. At one point the repairman hung up on me. NEVER NEVER buy any LG product. Their service departments is rude and unreliable. Very upset and disappointed with everything about this company. You have been warned!!!

We purchased our fridge on May 2015. Costed us about $2300. Since then we’ve had to have it repaired 6 times! I guess that pretty much sums up our experience with LG refrigerators. Fortunately, we had the extended warranty with Home Depot which saved us a bunch out of pocket expenses. My family is surely staying away from LG’s fridges.

We recently purchased a new LG refrigerator. Within less than 5 months, it stopped working and did not cool. Since it was still under warranty, we were directed to LG Support. Not only did the people on support line not speak English, we were told there were no LG techs in our area, and it would be 4 weeks before one could come out. Having no other options, we made the appointment. When our appointment date came, the tech was a no-show, and called an hour after the 6hour window to tell us he would not be coming, and the next available appointment would be an additional 2 weeks away. Again, having no other option, we agreed to the appointment time. During this time period we received a strange box on our doorstep, which contained nothing but packing foam - we were not informed of any shipments coming to us. This apparently was from LG and was supposed to contain parts needed for repair (again, it was just foam). When the tech came (6 weeks after the initial call - meaning we had no fridge for over a month at this point) he arrived and said that because the parts were not there (because they SENT US PACKING FOAM), he would have to come back another time. Again, the next available appointment was 2 more weeks away. Throughout the entire experience LG support was absolutely no help, did not try to help troubleshoot, find alternatives, and was completely incompetent (again, I refer you to the shipment of packing foam, and a 2 month timeline to repair a BRAND NEW refrigerator). I will never purchase another LG appliance after this experience, and have cautioned others not to as well.

The LFX25973D/00 FRENCH DOOR refrigerator obviously has problems with its linear compressor. Almost every person who bought one of these, has the problem that it stops cooling after 2 years. I have read this over and over and over and over. If you replace the compressor-it breaks again in 2 years. It is ridiculous that I read reviews saying this is a great product when a class action lawsuit was opened up over this defect? Why can’t LG in S Korea manufacture a replacement compressor that isnt defective so everyone with this product can just put the new compressor in and everything is good? Instead 10’s of 1000’s of these are being left at city dumps. WHAT A WASTE. :-( It is very indicative of what type of company LG is when they do absolutely nothing about it and keep selling the product anyway. I will never ever buy an LG product ever again and I will tell every person I can to do the same.

This is the WORST experience I have ever had with a major appliance. I should have known when LG started sending yearly checks to make up for under estimating the electric usage of this model. I have replaced gaskets around the doors twice. However, my MAJOR complaint is the tubing that runs to the ice maker. I have had repairs/tubing replacement no less than 6 times in five years. Almost every six months the tubing (5/16 tubing - which is virtually impossible to find) springs a pinpoint leak and water is all over my kitchen floor. Every time I have a repairman, it costs me at least another $100. My latest was again this morning!! This refrigerator is not worth the dynamite I would use to blow it up!

LG LFX31925SW Refrigerator - We purchased the 31 Cu FT French Door LG refrigerator a year and a half ago. It is a wonderful refrigerator as far as capacity and how it functions on the inside. Not the most streamlined looking from the outside. And it hums all the time, not sure what part is doing that enough to wake me up at night. I recently pulled out the gliding drawer and to my dismay, the back wall of the refrigerator is cracked. Who would have thought the inside wall of the refrigerator would be compromised and cracked. Calling LG service center was a waste of time. Not only did they only quote the one year parts and labor (not sure on what) and the 7 yrs sealed system (whatever that covers?) and 10 years on the compressor (seems to hum every night). They read a script and have no other answers, always seems to be someone you cannot understand what they are saying and they can hardly speak English. When I mentioned I believed it was delivered in that condition, they said NO it was empty when delivered to imply I lied. Well no, the delivery folks set it up. I had to do nothing. So the repair company tells me to tape it, there is no way to repair it and no warranty. Really, no warranty on the structure of the unit. I call it cheap and wont buy another LG product ever. I feel blessed after reading the nightmares of other customers and with all their problems with defective parts and getting no results. My question is what has happened to products in America. There is no quality left.

If you were thinking of buying this washer, save your money. It is the biggest piece of junk you could purchase to wash clothes. It has given me nothing but trouble since I purchased it! My clothes come out dirtier than when I put them in. I have followed all the instructions on how to maintain this substandard washer to no avail. DO NOT MAKE THE MISTAKE I MADE. DONT BUY AN LG TROMM WASHING MACHINE!!!!!

I like the freezer. It has a lot of space to store different things in it. I can fit a ton of ice cream in it. I also like the shelving in it. It has tons of space to store whatever I need. But I dislike the design. I feel like there should be more controls. It should be more futuristic like have a smart display like some other refrigerator. But this refrigerator does an excellent job of keeping all our groceries cool. It was a nice refrigerator and it fits our budget at the time. I still would have like to go with a more premium model. But for now this is one of the best refrigerator. If I could change something about this refrigerator it would be to have an even bigger freezer than what we have now, right now its fine but it always good to have more space or if the ice machine could produce ice faster.

The fridge was only 8-month-old when the dispenser stopped working and the ice maker started making noise. Initial call to LG was okay. Then the headache began. It took them 5 weeks to get someone to replace the part and every time I called, I got someone from India (clearly with an accent). Then no supervisor. Horrible service. First LG appliance I bought and the last for sure.

We have had our LG refrigerator for only about five years. We had to replace the compressor 18 months ago when it conveniently went out on us a couple days before Christmas and now the compressor has stopped working again and we are relying on an old 40+ year old refrigerator in our basement to keep our food cold. I would never recommend an LG refrigerator to anyone. One more point we searched and searched for anyone to even come and work on the thing and waited more than two weeks for a service man. I’m done.

Purchasing the matching LG washer and dryer was my first LG appliance purchase - and it will be my last. I have usually purchased appliances by Kenmore or Maytag and would have the appliances for years before they had to be serviced. However, that has not been the case with the LG 7.4 cu. ft. Gas Dryer with Steam in White, Model # DLGX3571W. I purchased the dryer on June 27, 2015 and it was delivered July 2, 2015. About a couple of weeks ago, I noticed that the clothes were not drying after a full cycle. The first time, I increased the drying time and made it more dry, still the clothes did not dry. Finally, after the third cycle the clothes were dry. Since that time, it has taken several drying cycles to dry one load of clothes. I cant imagine how this will affect my gas bill. Because the dryer is only about 6 months, I requested a new dryer. I figure that if I started repairing a dryer that is only 6 months old, Ill be repairing it forever. But I was told by a very condescending executive manager, Cortel, that I would not get a new machine because that is not how it works. I tried to rationalize with him and told him that I was willing to have a service tech check the machine, but if there was a problem I didnt want it fixed, I wanted it replaced with a new machine. That was like talking to a wall. So my next step is to file a complaint with the President of the company. I would caution consumers against purchasing Model #DLGX3571W in particular and in dealing with LG in general because of their unwillingness to be fair to their customers.

The top-loading washer is less than 2 years old. 2 senior citizens have been using it minimally. The supposed motherboard has crashed. The technician says it ends in the numbers 501 and should be 701, so it needs an upgrade. Called LG and they said so sad, I didnt purchase an extended warranty. I need to PAY to have a defective washer fixed?? I can see if it was something I had abused, or if was used excessively, but this is a DEFECT. Anyone else have any success getting LG to own up?

My husband and I made the commitment to purchase an LG fridge for $2700. When we called to cancel the transaction due to poor customer service with LG and Sears via Consumer Reports Reviews, the salesman just said, Yes. I know. He was willing to make a poor sell for a few dollars more than to steer us in the direction of a better fridge and good experience that would resulted in us being repeat customers. We wish Montgomery Wards, where we purchased our last fridge, was still in business. ALSO, Standard TV and Appliance refused to meet or beat their competitors price even though they have a LARGE bill board right next to their entrance on Hall Blvd in Beaverton, Oregon. When we explained the problem with their integrity, false advertising, the store manager just made excuses. We made our final purchase at Lowes in Tigard and bought a Whirlpool.

Bought an LG refrigerator in 11/2017 with the linear inverter compressor. It quit working in 6/2021. Even though the compressor is covered with a 10 year warranty, I fear that it will be replaced with another faulty defective compressor. We have an LG technician coming soon and I will provide an update on the repair status. I give the refrigerator one star because a failed compressor in just 3.5 years is a bad sign coupled with a class action lawsuit against LG for producing a defective refrigerator.

I purchased an LG Refrigerator from Lowes 2 years ago, and had several minor issues. However, now the compressor is out!!! After 2 years??? This is ridiculous! I kept my old Kenmore fridge and its 10 years old but continues to work without problems. Now, I have to move food from my new fridge to the garage into the old fridge that works all the time! I will never purchase a LG product again. Customer service rep, not very good at helping with getting this resolved either. Basically, you are out of luck and on your own.

We purchased a kitchen suite from Home Depot 11/17. First of all we had the dishwasher go out then the stove and finally the 4 door fridge. We bought the 3 year warranty for peace of mind so you would think we would be set. The customer service is overseas which isnt a problem except a few of them were hard to understand. They gave us the runaround and after 3 days and many hours on the phone I started keeping detailed notes of my conversations. I asked a employee for their full name or employee number but was told they are not allowed to share that information making it impossible to keep track of people for future references. We ended up losing 90 % of the food in the freezer and all in the refrigerator! We are having to eat out every night and unable to keep leftovers for work. I told them that my son is diabetic and his insulin needs to be refrigerated as well as does the babys whole milk. They said it will be approximately 2 weeks before a service tech will be available. Ive NEVER in my life had such a horrible experience with the purchase of new products and urge whomever is reading this to be cautious and review all products pro and cons before purchasing.

Updated on 08/12/2019: I reported this product problem previously and a week later, received a response from LG saying they would do something about it. I sent the info next day and 4 days later they responded that they cant find the number. I respond again same day, now three more days go by. They still cant find the number so I send model and serial number again (from the sticker inside refrig). And I added that this is a refrigerator, our food is spoiling, please call me (and gave my number) as if it was your familys food. FIVE days more, another message, We still cant find the number.It took me 6 minutes to find out the first three digits of my model number meant LG Electronics. Youd think two weeks would be enough to find the rest of the number. I would send a picture of the product label if there was a way to do that. If they really wanted to fix this problem, they could have called me and we would be this far in 10 minutes, not two weeks. I got sick last night, and it was probably spoiled food. Im 76 with a heart condition. There are so many facts to give here that it sounds like Im ranting instead of just giving the details. Maybe thats their strategy. Take the money, stall and make excuses until they stop. But I wont. I was using private mail so they could work fast and do their job. For some reason, some department at LG is just as bad as Sears. I know how to broadcast that.Original Review: $2200 LG made refrigerator completely fails after 18 months. Stops cooling/spoils food and almost new. Technician tells me its a known problem affecting 1000s of products. This is a brand I had trusted. Am told I need a board and possibly a compressor. $1000. I will ask them to fix it and will spread the word on what they do.

I have two products of LG, first is Semi Automatic Washing Machine and second is LG Window AC, both are only 2 years old and they are not working properly. Earlier I had Whirlpool washing machine and it was too good, I never had any bad experience with that but LG is just opposite. I had purchased my Window AC in 2012 and last year only the gas was finished, I dont know how and why. Overall my experience with LG is very bad and I am not going to buy any product of LG in future. Also I never recommend LG to anybody. Just be careful of LG.

Fridge not cooling past 2 months. Have talked to the cust tech service several times. Each time they state hard start. Do the hard start. Last about 2 weeks then goes hot again. I want fridge replaced.

Purchased appliances 4 years ago and since have had several issues which are no longer covered by the 1 year warranty. Refrigerator: The rubber that goes around the refrigerator doors ripped several years after purchase. Gas Range LRG30357ST: plastic covering on the inserts of the burner knobs are faulty. You cannot purchase the plastic insert and each knob is $63.60. Initially, my husband kept switching knobs, and now three of them are broken. Reading the other postings, I realize I am not alone in my complaint. I contacted LG service department and was told no recalls. Sounds like this is a consistent issue which LG is choosing to ignore. I am very dissatisfied and this will be my last LG purchases!!!

We bought our second LG. The first a top load steam washer and now a front loader. We bought it in 2014. And it has practically ruined our towels. Regardless of how many times I clean it with the clean option or wipe it down, it breeds mold and mildew. All of our towels stink like mold. There is nothing worse than getting out of the shower and drying off with a freshly laundered plush cotton towel and have it REEK of mold. Its disgusting. This model isnt covered in their recall, but $35 doesnt even touch what I paid for my towels. Their QC department needs to work with their engineering department and offer a fix to this issue for consumers.

We loved this fridge for about the first 3 months. Then the optional second ice maker that we purchased would take a week to fill. We were told the air temp in AZ was too hot for the fridge to produce ice any faster!! Really, how stupid do you think we are? We have had at least 10 visits to repair this issue and now the upper part of the fridge is fluctuating from 30-42 degrees when set at 37. We are losing food to spoilage and freezing. We are paying for all the spoilage. The battle continues to have this fridge operate as it should. VERY VERY FRUSTRATING. I will not buy LG again.

I purchased an LG dryer, model # DELGX7188WM, a few years ago. Recently, I noticed it smoking and quickly unplugged it. After calling LG, their response was they could schedule a repair call but I was responsible for all costs. I replied that I am perfectly capable of scheduling a repair appointment. I found LG to be of no help and I will never purchase another of their products and highly recommend anyone considering any of their products to consider the lack of product and customer support LG provides.

The ice maker on our top of the line LG fridge has stopped working. I understand that the manufacturer offers only a one year warranty, but I have owned a number of refrigerators over the years and never had one fail in such a short time. The repair will be almost $400. I sincerely regret purchasing this product.

We bought lg model lfx31925st/00 side by side refrigerator for over $2000. From day one ice maker leaked water to floor, ice froze together as a chunk, or didnt work. LG has had repairman out 3 times, and totally replaced ice maker unit, had repairman check water lines, and overall refrigerator condition. I have also paid and had same company out to replace ice maker. Its a defect in the model, we got a recall card months ago, but heard nothing else. Recently new situation, (now out of warranty) glass shelf over drawers, literally blew apart in a million pieces. Well we must have called them a hundred times by now. Now that its out of warranty, they tell us to go online and buy items. They are not going to help us. With all the LG refrigerator issues, any knowledge of this recall? Any suggestions?

My 1st review 10/2020 was not acknowledged... My issues with LG was with my dryer shortly after I purchased my combo from Sears in 2004. Over the last year or so our washing machine has been leaking more and more. The mysterious thing is that it’s intermittently. Well, it finally decided to go all the way crazy & water was spewing from the bottom of the washing machine from somewhere. By the time we noticed it our washing area and hallway was completely flooded upstairs and water was leaking all through our house downstairs. It was horrible! I’m now stuck with a washer we don’t want anymore out of fear of flooding & knowledge the manufacturing company will be no help. After researching I see I’m not alone, but nothing has yet to be done by LG. Life’s not Good LG!

I purchased my LG electric range (no gas in kitchen) and I love it. The oven handled an entire Thanksgiving dinner, the smooth tip burners are accurate on heat & clean easily, as the stainless surfaces do.

First Im 5 ft 2 in, I need a stepladder to reach my close in bottom of washer, pain in the butt, then only 4 yrs old, a valve stuck on filling my washer to overflowing, it flooded my home, ruined my floors and they wont cover anything but fix the washer 2 weeks later, so I would not recommend this product. If I would have left and came back, my home would have been totally gone and my insurance I would have had to use and put out a deductible, and my rates would have went up or dropped because of the malfunction. It was a nightmare trying to get through to the number for your warranty, thank goodness Allen at Home Depot got the ball rolling for me, but would not recommend product or warranty. Next time Im buying the cheapest washer out there for the money in spent.

In my last LG fridge it had the see through door that lit up when you tapped it and I actually really like that feature. It saves power to not have to open the door to gaze into the fridge when unsure of what to eat. The only thing I disliked about it was how slow the water came out of the door. I dont know if this was a filter design problem or what but I tried everything to rectify the problem and nothing worked. I chose to buy the fridge because its a brand I trust and the price was reasonable. Overall I would say that it did meet my expectations.

This dishwasher cost me about $900.00 in late 2008. The motor went out at one year. Fortunately, it was replaced under warranty. Christmas 2012, just 4 years after purchase, the motor went out again. I run it once or maybe twice a week. LG says they stand behind their product, but they refuse to reimburse me for any of the parts or labor to replace the motor for the second time in 4 years. I cant spend that kind of money on another dishwasher and I planned on having this one for a long time. As soon as I can afford to, I will replace it and I will not buy LG again.

I bought my washer back in 2010 knowing I have 10 yrs warranty on the motor but got fooled by warranty sticker and come to know when my washer stop working I called LG for tech support and it was code error which clearly means motor is bad. Yes LG will honor the warranty but will charge me $302 labor... I am not stupid to pay LG to fix 6 yrs old washer where I can easily replace something for little more money and if I add few more dollars I should be able to buy latest technology washer. I warn all consumer not to be fooled by warranty because its worthless. I am shopping for new washer and never ever will buy or let any of my friends or family member buy LG product. Their corporate supervisor was very unprofessional and rude.

We recently bought our first home which had brand new LG appliances throughout the home; great! Major upgrade we thought. 2 months in and the freezer portion of the fridge has failed and the microwave has too... Only to find out were not covered by any sort of warranty as we were not the initial purchases. Very frustrating experience after settling into our forever home. Do not buy LG for ANYTHING. Anticipating the failure of our washer and dryer as well.

I purchased a refrigerator 6 years ago, but in the last 3 years we have had the compressor go out and LG tech has had to replace it. Since June 2021 Ive had 4 tech come out and my unit still does not cool to the temperature its suppose to be. Ive only had 2 good customer service experience. I have noted the agent and time that Iven call. No one has no clue what they are doing or review any notes that I requested to be added to my account. Ive asked 4 times to speak to a Supervisor and Im still waiting for a call. After 3 months, they determined I could get a refund for a % of the cost (which Im fine with) or repair it again and going forward my warranty would be up and the repairs would be my responsibility. Meanwhile all the techs said this is going to go out again because they had issues with this model.I accepted the refund - Im still waiting for that too. All the advertisements and sites are all false - LG does not stand by their products and definitely does not care how the consumer. I just want a refrigerator that works. After all I did not get it free. I paid almost $4,000.00 for it. As far as a call center they need to hire new people, their customer service skills are extremely unacceptable. That includes supervisors and managers.

I bought LG refrigerator from Costco back in Feb 24 2016. It was 30 cubic feet and I paid almost $2700. Nightmare started couple of weeks ago and it is ongoing. Refrigerator stop cooling, I called lg. They told me to reset and wait for 8 hrs which I did. Nothing happened, called again. They said it suppose to be 24 hrs wait, I waited 24 hrs. Nothing happened, called back again. They send the lg technician. He said faulty compressor in that kind of fridge with tons of other complains. He said they will take 6 weeks or more to repair due to so many complaints and back order on compressor.We have a tiny refrigerator right now we are using as a backup, but it can only hold milk and butter, I called costco, explained my situation to Isaac one of the manager in Victorville store near my house, and ask him to make a exception returning it due to such a long time for repair and upcoming holidays, he consulted his superior and they declined to return, but he said he contacted lg and told them about the time frame for repair, lg told him they will try to find a repair shop which can repair it sooner.Oh by the way the lg technician told me that lg used plastic ring instead of metal in compressor to save few bucks. That ring melts quickly. Thats why they are having so many complaints, according to that lg technician compressor supposed to last for 10 years. I am still waiting the response from costco and lg. My advice to consumers not buy large appliances from costco due to their scam. 100% satisfaction guarantee policy which only cover for 90 day. It is ridiculous, also lg technical support is very unsupportive and their refrigerators are faulty, unless you would like to have a nightmare like I am going through.

This washer goes off kilter on any load that doesnt have exactly the same weight items in it. You cant wash jeans and tee shirts or flannels, even if you balance the jeans. A small load of like items works ok, but not much else. Large loads never fully agitate. Only the bottom of the load gets moved. The washer spends more time rebalancing itself than washing. Many times I have had to remove half the load and rinse and spin a few items at a time. Dont buy this washer.

I replaced a whirlpool microwave with the LG. Had to have repairs after the warranty ran out. The whirlpool was 14 years old and never had a problem. Only thing good about LG service is that the quoted price was what I paid even though they replaced 3 major components. Oh, if you havent had stainless steel appliances, they show every little fingerprint and spatter. If I had known this I would have stayed with painted surfaces.

Bought this dishwasher a couple years ago. Always had a funny odor, like a plastic smell. About a week ago the dishwasher started making a really ugly noise and then shot up with an error code LE. The repair person arrived today, inspected and found a blown motor and AC board. Several hundred dollars just for parts, which are not available so a lot of people must be having problems. Avoid this dishwasher. Not worth the money.

We bought our LG in 2007 and for two years, we started noticing black stains and black and brown moldy slime around the rubber. Its disgusting! Clothes are smelly, stained and dirty. The product does the opposite of what it is supposed to do. Also, the bleach and softener trays we dont use as there is water in there constantly that does not get flushed out. To think my babies wear these dirty clothes everyday, no wonder they have a skin problem! I tried draining the water from the pipe where the filter is and the smell of the water stinks up the whole house! Unbelievable. Im all for a class action suit! O do where get started? ?

This is the noisiest piece of equipment in the house except for the washing machine or vacuum that run very rarely. This LG refrigerator is way below my expectations. We called the service department, they said that due to a pump of some kind this is the noise they make. This morning, early, 5 am, this machine sounded like a Martian flying saucer. The configuration of the refrigerator is okay, I mean really its a refrigerator. The constant noise is a drag. If I could go back in time I would NOT have bought this machine.

The washer is making a very loud sound. No washing clothes clean. The dryer is not drying the clothes. Has to run thru many times to get the clothes dry, sometimes two hours. On the front of the washer it says 10 year warranty. That is totally false advertisement. How can they get by with that.. LG was of no help!

This beautiful and potentially practical fridge quit working within 1 1/2 of normal household use; 2 Adults in household. Price of fridge plus extended Warranty purchased was: $3875 Can. I do not recommend LG to anyone; Was told Warranty is off @ first phone call placed to LG, when Warranty on compressor is 7 Yrs.

Purchased a new LG French Door Refrigerator, over $3,500.00 with water and ice dispenser on the door. Refrigerator is only a few years old and I am working on my second service call. Cooling stopped working, freezer stopping working, ice cubes stored in the door melted and ran through the door and all over my floor. My freezer drawer was completely full and all frozen food unthawed, what a mess! All contents of the main refrigerator had to be thrown out. Services calls, replacing parts and replacing the lost food turns into an expensive venture. Extremely disappointed that manufacturers are unable to produce quality appliances in todays world. I am certain Quality Control does not exist at LG. They know how to assess a price tag and take the consumers money!

My refrigerator went out 7 weeks ago. I called LG. They gave me a number to call to do the repairs. The compressor was out and LG covered it but we had to pay $500 in labor. LG sent the wrong compressor not realizing till the wrong one was installed. Called them. They sent a second wrong compressor. Call them. Was told it was dcd and is unfixable. I said my fridge is only 6 years old. They said I had to have my bill of sale. I can not find it. They told me they would figure out some other way to help and would call me in 3-5 business days. They did not call me so I called them. It was like starting all over again telling me to call the same people to come and look at it to service. After explaining several times he was short with me and rude and told me they will not help me without the receipt. What do they think? I walked out of Lowes carrying a refrigerator and stole it. I will never buy a LG product again.

I like that refrigerator was stainless steel. I really like the LG brand. I chose to purchase it because it is a great brand and Ive had a great past experience with them. It is very reliable and I like the way that it looks and operates. There is NOTHING I dont like about it. I trust the LG BRAND.

In just 5 months my LG 471 liter refrigerator has stopped cooling. The technician have come twice and are still trying to figure out the problem and its my 4 day without refrigerator plus they are not fully equipped. I am having the worst experience ever and highly disappointed with such a expensive product. All my food items have been spoiled. When the product was delivered that time too there some damage in the handle. We never expected breaking down of such a expensive product merely in 5 months.

Despite the fact that my washer & dryer are 10 years old, they have been very reliable. I have had problems with the rubber gasket & smell in the past. I used sanitizer and dried the gasket many times. The washer door now stays open all night and slightly during the day. My wash is clean even after 10 years of constant use. I have had one service call in the 10 years and it runs like a charm still...

I purchased an LG refrigerator from Home Depot. Most expensive refrigerator they had on the floor was $2800. I have had nothing but trouble with it. It has leaked 4-5 times ruining my floor and now it is not cooling or freezing. No one here in Cheyenne will even work on LGs. The repair business report has difficulty obtaining parts as they have had customers waiting for over a month to get parts so they will not service them. I am left with either cutting my losses or having someone come from over 60 miles away try to come and service. Be aware. Do not purchase LG because of their poor availability of service and parts and poor quality.

NEVER buy any LG appliances! After going back and forth with them for 4 months about our fridge, theyve yet to send anyone out to fix it or replace it. The closest technician lived in Bolton, MS. He drove down one day and was here 5 mins and only checked the temperature of the fridge and left. He supposedly had to order a control board that hasnt come in after 2 months. Then I was told to email a copy of the receipt from when it was purchased so that the rep could send it to someone in higher authority to decide whether or not theyd refund us. That was 2 weeks ago that it was sent to the rep and still no answer back. HORRIBLE CUSTOMER SERVICE and no one to service their HORRIBLE products! Doug finally said screw it and went and bought a Samsung today.

With normal household usage, our LG washing machine began to crack and break on some of the plastic surrounds. Also the hinge on the lid broke. I was asked to provide photos which I did. I made inquiries of several washing machine repairers and the consensus is that a lot of washing machines with plastic hinges do break. I feel LG has some responsibility in the poor quality goods. LG replied to my email for assistance: Hi there, I have spoken to management, they have advised there is no warranty cover for this damage. Should not a warranty cover any poor quality materials used?

LG French Door Refrigerator LFX28968ST - Life is NOT good with this particular fridge. Before warranty was over the plastic shelves on door began cracking and chipping, the ice maker in the door does not work. It freezes up and does not crush ice, and you cannot remove the bucket that the ice drops into. Doors do not closed tightly. Bad design, bad mechanism. The stainless steel doors, are made of a very low grade Stainless steel, does not clean properly. Bought refrigerator because older side by side GE failed after 20 years, thought I was upgrading my fridge with the LG. WRONG. I would never purchase any LG product based on my experience with the Refrigerator.

My washer thinks it is out of balance when it is not. It does not post codes to indicate it is out of balance. It just keeps adding water and setting back the time. It does not get up to speed on the final spin. We did sprat diagnosis and all they said was that it does not get up to speed. The authorized technician verified that the machine was not out of balance, but could not find the problem. When he put so parts back together it worked, but he could not say why. It worked for 4 loads and then we had the same problem. The machine is only 2 1/2 yrs. old. I am not happy.

My washer is just over 3 yrs old and the bearing went. When I called LG to explain the problem they told me that the parts were under warranty but the service call wasnt. So they would charge me for a service call and the labor!! And then they went on saying and if it is something else other than the motor/bearing or parts that are covered then we will be responsible for the parts. All that is wrong is a bearing went and it should be covered a 100%. She goes on saying if you read page in your owners manual it goes over what is covered and that we dont cover service calls or labor. She was very rude and no help at all. I feel a washer should last longer than 3 yrs. I take exceptionally good care of my things and LG just falls apart. I am now looking into other companies that do repairs on appliances cause after reading other peoples horror stories I dont want any of their rude, unprofessional, crappy employers stepping foot into my home. My luck their employees would disconnect something and flood my house!

LG freezer is a piece of junk. Icemaker no longer works. Light has been out in the freezer after three months. Ice builds up on the freezer food. Read out on the door panel now says Er1 and 5 degrees F. I cant afford a new refrigerator, but Im afraid this one is going to burn up. Puddles on the floor when the icemaker was working. Of course now, no more puddles, no more ice, no water in the door. Junk!

2017 FH4U2VCN Front load washing machine - Quite the most unreliable machine I have purchased in 60 years. Constantly stops at the rinse/spin stage with uneven load flagged. After 6 months of this I had LG engineer call and make the usual excuses too much load, too little load, wrong type of mix. What a load of tosh. To placate me he replaced the motor and housing to what seems no improvement whatsoever. It is now 12 months old and unless it is fixed once and for all it will go back to Currys and legal action will follow.The machine fails to complete on average three out of every five washes. At this point Currys is not in the picture as servicing has to go through LGs totally abysmal website where they cant even manage to email you that your complaint has been received - just warning you only to sent report once! What the blazes is that about?

I have a LG washer, model WT1101CW, and it keeps getting unbalanced during the spin cycle. Extremely frustrating! The true balance software detector seems to be way too sensitive.

Updated on 06/25/2020: I posted here on June 6 about my less than 2 year old LG French door refrigerator compressor failure. LG responded that they would resolve the issue with me. After much back and forth, they did not send me the promised email for resolution. I hope that by posting this, someone will respond and help me resolve my issue.Original Review: Bought this fancy LG in May 2018 for 2500.00 from Lowe’s. In March 2020 compressor goes out. I am still waiting for the compressor to arrive and today is June 6. I am on my fourth month with no refrigerator. Do not buy an LG refrigerator. I wish I never did!

We bought a LG French door/with window 8 months ago and refrigerator fan stopped working. We have called and called LG repair line and was told a technician would be out soon, it’s been over 3 weeks now and still NO technician. We are a family of 7. That’s 5 kids under the age of 13.. I am so SORRY I wasted my money on LG.

Refrigerator compressor died. Called LG. The repairman did not show 2 times at the scheduled day even when I called the day of, they said he would be there for sure, he didn’t. Rescheduled each time for 2 weeks later. Then he showed without parts although we knew is was the compressor and came back in two weeks. I had no refrigerator for about 6 weeks and lost $1000 worth of fresh and frozen food. They try to make it so hard you give up trying. I called both LG and the repair people 20 times each. They said they would reimburse me for lost food but I will probably never get it.

My LG refrigerator LDC22735SW has broken down three times in five years, once while under warranty. Presently, the fridge is sitting in my garage due to me refusing to spend any more money to repair this junk. The last time an authorized LG technician inspected the fridge and gave me a list of parts amounting to $386.55 plus $100 service charge only to see if a compressor is needed or not. I have not been able to get a repair manual or parts to repair the fridge myself. I am very near writing LG = Lemon on the fridge and putting it in front of my yard to become part of the landscape. How did we come to be sitting ducks?!

We purchased our dishwasher 27 months ago. No extended warranty because LG was a good name. Sure enough it broke down and lg wont sell parts to consumers that can fix it themselves.

I used to own a front load LG washer. It was great and served our needs very well for years. The only problem with it was it sprung a leak and we could not get a repair man out to fix it in our area! I decided it was time to replace this machine and bought another LG washer, this time a top load. What a mistake! This washer is a nightmare. It has wrecked our sheets. They are permanently stained a blotchy grey color. They have large bleach stains as well. This is not where it stops either. Our towels are all bleach stains, as well as socks and other items a person would use bleach for. This washer wrecked many of our belongings! I just hate it! It got moisture in the control panel a few weeks after owning it. I phoned to Lowes and they told me to call LG. LG told me to call a service company who would not come out until LG called them for fear of not being paid. I have never had any result! WHAT A WASTE OF MONEY I PERSONALLY SAVED TO PURCHASE THIS DETRIMENT TO MY HOUSEHOLD!

I bought an LG stove @ Home Depot on November 2009. I could write a book to describe the delivery and write a full chapter dedicated to the balanced decision of the person that sold me the defective door on the fridge. Three years, and no problem with the stove, then about 7 months ago I started to have problems with the control panel… F1 appeared but because the building has been undergoing changes, I did not bother to say anything. An electrician confirmed that it had nothing to do with the malfunction. About 2 months ago, as the upgrading of the building had come to a completion, I spoke to LG and for 2 months, I have been lied to and deceived by the executives of this company - very ethical indeed. They want to give me a prorated $700.00 for me to buy another stove. Today, I find out, that the reason why they don’t want to come over to fix my stove, the reason is that this model LSB5682SW/01 was made in Canada and this model is now discontinued. In other words... (TOO BAD, TOO BAD… Revelation chapter 18) for me. That is while I was speaking to a representative. He assured me that the unit was “unrepairable”. I then asked him what F1 means. He said it meant “AN OVEN ISSUE”. Another Executive told my sister “that there is now a SAFETY issue” with the stove. What I mean is that they have conjured up for themselves a code of silence and mutated the truth. It is difficult when there is so much silence for so long - this makes it more unbearable. Now they want me to buy another LG stove. What they should do is refund me the money or fix the control panel - neither of these they want to oversee. Why are there not more videos uploaded to YouTube on this CURSED practice?? I CAN’T BELIEVE THIS WAS MADE IN CANADA.

I purchased an LG microwave for nearly $250.00 and its been replaced twice by Home Depot, making this the third unit to electrically fail with smoke coming from its internals after only a 45 second operating cycle. LG was contacted and initially stated that I would be responsible for taking the faulty unit to their authorized repair center in Chino Hills, Ca. - about 15 or 20 miles from my home - and pay for the repair.I informed them that I had taken the liberty of visiting this website and discovered that there appears to be some sort of electrical defect in their microwave considering the number of failures, the description of the failures and the short period of time between its purchase and the apparent electrical collapse of their product. In my experience, an item with a record this poor should be on some sort of safety recall list before it causes an injury or fire, but Ive not been advised of any such recall by either of the two customer service personnel I contacted during the course of our conversations on August 21, 2015.After being placed on hold for an eternity, and refusing to be blown off with what I can only describe as double speak, I informed the initial customer service person and the subsequent one that here in California there are regulations in place to protect consumers against abuses by big corporations with a bait and switch approach to consumer sales. According to this customer service contact, LG boasts their Magnetron has a 10 year warranty but to capitalize on this claim, the consumer must first pay for the labor involved which usually is a large portion of the initial cost of the unit!I have opened a claim or case # of ** with the assisting personnel who now report that there will be either a refund/credit or replacement within 6-8 weeks but they could not elaborate on which. In the interim, Im left without a microwave for the duration. If LG does the right thing, Ill report it, if not Ill provide that information as well.

LG has a good reputation, has stylish fridges that work well and last a long time. LG has definitely met my initial expectations. When I do finally purchase another fridge it will most likely be LG as well. Spacious, keeps items cold, never had an issue with it not working or things getting hot. Very good refrigerator that I expect to last a long time. I would like more door shelves and more drawers though. Very rarely it will get TOO cold and slightly freeze certain items, but that has only happened a couple times. 10 out of 10 even with that one tiny minute issues. Would recommend.

Sorry I didnt know prior to purchasing. We purchased in 2015 and it had a couple problems from day 1. The bottom racks fell in so we had to call a repair person who literally stretched the bottoms of the racks out so they would not fall into the bottom. Several glasses broke right off because the top rack has a terrible design. DW is hard to load and Im constantly shifting things. NOW it no longer cleans the dishes properly. We use recommended products and get residue now more than ever. Please stay away from this dishwasher.

I would stay away from all LG washer and dryers. The laundry machine leaves tiny dirt spots behind and the dryer does not fully dry clothes even at the maximum settings. Both machines are piece of junk, life is horrible with LG, not good.

We got the fridge, due to its size and easy storage design. However, the compressor has been miserable to deal with. It failed about 36 Months in, and the warranty had us paying $250 in labor. Fast forward 18 months later, and its failed again... I cant wait to get rid of this. Its been the worst appliance weve ever owned.

We purchased an LG side-by-side refrigerator in 2011. The model was on sale. I wish I had seen the negative reviews here before purchasing! The ice maker often sticks (the water position). In the cube position we most often get crushed ice and few cubes. I find access to the on/off switch for the ice maker very inconvenient; a drawer - on which we keep ice cream containers - must be removed to reach the switch.. an awkward arrangement. And if we remove the ice drawer, getting the metal rod that protrudes from the back into the correct place can be difficult. Our experience hasnt been nearly as bad as many listed here, but I definitely would not recommend the LG to anyone.

Purchased a matching LG washer and dryer (Front load washer model WM3670HVA) including pedestal bases for both from JCPenney in July of 2017. All was well until; Dec. 7 when we heard a loud banging noise coming from our laundry room. The washing machine drum was hitting the back and front of the washer so violently that I thought it would break the door. I immediately shut down the washer and rebalance the load. The same thing happened when I restarted the washer. Every time the machine went into the spin cycle the drum would hit the front and back of the machine with such force that we thought it would crack the door. The load in question was towels and wash cloths. After we removed the towels we tried it with a lighter load, tee shirts and underwear, same thing happened again on the spin cycle.I called LG and reported the problem that day. They stated they would have their service vendor call me. Never received a call. Four days later I call again and get the same answer. Still no call. Called JCPenney to report the problem and they tried calling LG with no luck. The appliance manager told me that LG service actually hung up on her. Today is 12/18 and I placed my third or fourth phone call to LG. Guess what, I get the same answer stay by the phone someone will call. I ask to speak to a supervisor and she repeats what each of the service reps said, Youll get a call from the center tomorrow. Twelve days and I have a broken down washing machine and still no call from LG warranty service. Never again will I buy an LG product if this is the way they handle their warranties. What are my options???Updated on 03/17/2018: Today is March 17, 2018 and LG warranty service still has not repaired the washer described below. My advice to any consumer thinking of buying a LG appliance is DONT. If you dont believe this review simply read all the other reviews that have been submitted and you will be educated to the fact that when needed, LG Service and their warranties may not be there for you. In my opinion they are the worse of the worst. I am 76 years old and the process of seeking warranty support from LG has been one of the most frustrating experiences of my life. Yesterday I spoke to LG for about the 15th time and they outright lied to me again saying they finally had a repair service to look at the washer. I immediately call the repair service and they tell me that they did not accept the work order and LG does this to them all the time. Shame on LG when they wont help consumers get what they are entitled to. Tells you something about their product and their Corporate attitudes. Ill keep fighting with LG but future consumers should heed the warning BUYER BEWARE.

I purchased an LG just under 3 years ago. At the end of May 2014, the freezer stopped working. On June 2nd, I had an LG certified company come out to repair it. As it turned out the heating element at the bottom of the freezer melted the plastic back panel on the inside. THEREIN is where all the torment has ensued!!!! They would have to ORDER the panel and as of Today August 11th, 2014 even after contacting LG directly, I still DO NOT have a panel or a fridge that works. IT CONTINUES TO BE ON BACK ORDER and LG did not know if they could help me unless I purchased the fridge from an AUTHORIZED DEALER, who cares where I purchased the fridge? I paid for it, it is THEIR product. If Im willing to pay to get the 65.00 part who cares where I purchased the fridge? LG has been of NO help whatsoever!!!!!! I cant believe it truly matters where an item is purchased. IT is their product and they should care about taking care of the customer... Maybe because I work in retail and I believe in taking care of the customer. I expect the same treatment when I myself am the paying customer... Dont you agree?????

I called to ask about the glass door. The only reason I purchased a new stove was the oven door was cloudy. So I bought a new stainless Steel stove. First the door dented very easy and I had to spend 300 dollars to repair a small dent when I had it just a few weeks. Then right before the warranty was up I noticed streaking inside oven glass. I called and was told that it was not covered. I will never buy another LG product!

After the first six to ten months of use, I struggled to figure out what I was doing wrong. Very often, the clothing would actually come out smelling worse than when they went in. Lint and dirt particles were left inside the tub, on my clothing and in the laundry basket. This issue increased in degree as the months went by. The LG design places an odd drain tube and plastic filter at the front bottom which requires cleaning periodically. But actually, it is a reservoir for dirty water and also, the filter rarely had much lint or pet hair on it.I am a senior citizen and I never imagined such a design would even exist. The dirt, lint and pet hair rarely reach the filter and just build up in the washer. I have had to remove the plug, replace it with a clamp and open the drain onto the floor after every load. The instructions want you to get on the floor and find a bowl low enough for gravity to fill it, but not spill it when theres more water than will fit in a typical bowl. The washer needs special cleaning very often and the whole process is utterly ridiculous. I have spoken with customer service and my issue was moved up to the manager, but the company has shown no interest in customer satisfaction at all. Having a Kenmore front loader previous to this is like changing from the best to the worst imaginable.

Ive read plenty of horror stories about LGs microwaves on this website, to include how bad the customer service is. I purchased my LG LMV1683ST /00 over-the-range microwave in 2014 (product was manufactured June 2013). Since then, we have had the control board (LEDs burnt out) and the turntable motor (really bad squeal) replaced (in the first year!), and I just had the control board replaced again, today (when you close the door the internal light turns on, and turntable spins, even though I didnt command them to). I was able to get the warranty work done by contacting Lowes (where it was purchased), and they sent out repairmen in a timely manner. For the latest repair, I had to contact LG directly. After reading reviews of other peoples experiences dealing with customer service, I decided not to deal with them, and instead, requested to be immediately transferred to a supervisor. I explained (in a calm, not demanding manner) how this unit has already had 2 repairs, and now needs another one. He understood my concerns, and setup an appointment for a repairman to come out, at no charge. I stated that I thought the issue was the control board again. The repairman came today (LG repairman), was very personable, and had a new control board in hand. Microwave was repaired in 10 minutes, and were back up and running. In summary, the customer service experience was good (because I spoke directly with a supervisor), but the quality of the product is substandard. Lets see how long it takes for something else to fail.

My new LG refrigerator has never gets to the set temperature despite 3 repair visits, two replacing sensors, motherboard. Seller, Home Depot, doesnt take new refrigerators back. Now LG phone just cuts off or is busy. I was told it has to sit 6 inches from the wall and that a few degrees off is expected. Really? Im expected to put my Thanksgiving turkey in a warm refrigerator and feed it to relatives?

Bought an LG top load washing machine. True Balance is a joke. This has been the worst washer I have ever purchased. I made the mistake of not returning it immediately. Because it was very different than your typical agitator machine I didnt realize how bad it was until I began getting the constant UE code. My water and electricity bills have increased because of the constant filling and running in an attempt to balance the load. Bought it from Home Depot. LG has no service people in my area. Can you believe it - they sell the darn machines in my area but no service. I cannot believe this machine hasnt been recalled. My next step is to march down to Home Depot and see if they will make it right because LG and their foreign customer service people dont care. I will never purchase anything made by them again.

I saw signs of rust appearing around the bleach dispenser less than a year after buying the LG Wave Force washing machine. With the lid down it became out of sight out of mind. 3 1/2 years later I pried the bleach dispense tray out to find the entire area rusted - not surface rust but one step short of perforation. Bought at Home Depot who gave me the run around about not have an extended warranty. Got out my Dremel tool and ground the rust out. Now will treat with Rustoleum and paint. It wont be pretty but will hopefully stop the rust which would have eventually taken over the entire lid & rendered the unit useless.

I bought a set of appliances from LG less than 2 years ago. First the stove failed after 6 months. They came and replaced the main board. Then dishwasher started acting weird. It sometimes work, sometimes doesnt depending on its mood! Called a technician who said it will cost $450.00 to fix. The biggest problem just happened yesterday. The refrigerator stop working. Everything in the freezer section became waste. About $400 - $500 worth of food got wasted. All 3 appliances failed less than 2 years time. Now, I do not really have money to get the fridge fixed. I have never seen anything like this before. I am giving 1 star because there is no 0 star! In the middle of summer, we have no fridge!

Had this stove for less than a year. So far the lower control board failed, the broiler has failed and the cook top has now failed, the wiring harness BEHIND the stove has melted and needed to be replaced. The easy clean function is worthless, the cook top gets very hot when using the stove as described in the video. The buttons on the control panel are not satisfying to press and very mushy with no positive feedback. Do not get this stove, go with another brand/model. I have been without a functioning stove for four weeks now and LG/BestBuy has been at my house over 5 times to make numerous repairs and it still does not work properly. Stay Away.

Our French door fridge with bottom freezer stopped cooling/freezing. The fridge has a production date of 07/2017. I called the service department and the earliest appointment is June 17th. I called today at 9:30 am June 8th. As a result I have had to purchase a small fridge as going 10 days without a fridge is not possible. It is very disappointing and will influence any other purchases.

Bought an LG suite when remodeling our home. Our refrigerator and freezer quit working after 2 year. A call to LG service for repair was met with parts are covered but not labor charges. We were forced to spend $400.00 to get service to schedule repairs. Service tech came and replaced compressor. We are out the $400.00 service call as well as hundreds of $$ in spoiled food! I see where several posters indicated they were compensated for both and am wondering if LG would make good on our claim or is a class action the route we should take?

Bought new washer in August 2013. I have had the repairman out twice and machine still wont spin out sheets or towels. Electronic board has been replaced but LG refused to permit the first repairman to replace other parts that he thought were defective. I have wasted 1000 dollars on a machine that wont spin. I wish I had my 15 year old Whirlpool back. I bought the machine from Home Depot and they refuse to do anything until the original year warranty is out. Sent out another repairman today and after 5 minutes of self diagnostics, he says nothing is wrong with the washer. (This was from running an empty washer.) Is there anything else I can do?

I will never ever buy another LG product of any kind. I purchased my washing machine almost five years ago and have been fighting with it ever since. At ok never point I discovered that the machine had actually been recalled. The machine was known to vibrate across the floor. The techs have been out numerous times but when Home Depot called they said they were only out twice, once a no power issue. They are so misinformed. I had the motherboard replaced and other issues. Now if I wash a quilt the machine stops and flashes. Then when I put it on Spin Only it shoots out water!! So I am left with soggy blankets. I am so furious and disappointed. They should have designated this a lemon four years ago. I think someone needs to instigate a class-action lawsuit against LG. Why are we putting up with this??? I plan to have my lawyer look into this. The techs are coming again on Friday. They will say the same nonsense. I will tell them it is time to sue.

Bought a LG Top loading washing machine WT5270CW and the motherboard failed in 2 1/2 months. The failure caused the washing machine to continue filling up with water and overflowing onto the floor. It flooded out our garage and fortunately was discovered before it flooded the entire home. LG warranty service is horrible. They have you troubleshoot it, so they can save the cost of a repairman coming out. Their LG repairmen never call you nor show up for schedule appointments. LG, themselves, when you question what is going on, admit they dont have the parts on hand to fix it. Come to find out, my parts are on back order for 7-10 days. They further tell you that they have 30 days to fix or replace. In the meantime, I have dirty clothes piled to the roof. Do Not Buy LG! Never so unhappy with a product and company.

The microwave is really good, no complaints. It is durable, easy to clean. It heats up really fast. I Had no trouble with it. It stays in good condition for years. Thank you so so so much.

Don’t bug LG. I purchased a LG French door fridge from Home Depot. After only a few months, the power did not come on. I thought it was a fuse or something. I contacted LG and they told me that I would have to have a technician come out and look at it. I decided to do that myself. I opened the back of the fridge and look around and noticed a fuse looked a little burnt. I got a better light and was sure the fuse had burned out. I didn’t see how to replace the fuse without removing the entire motherboard. I contacted LG and told them what I seen. They stated that they don’t replace the fuse but only replace the entire motherboard and it cost a few hundred dollars. I took it apart, replaced the fuse and now it happened again a few months later. I live alone and don’t really even use the fridge as a large family would. This is a piece of crap I will never buy LG again.

I can say ditto to all the other reviews! No service/repair center in Phoenix so we had to have the repair service authorized. LG said that would take 5-10 days then they authorized the wrong company even though I sent the correct info (LG admitted it was their mistake). The company had to be authorized before they could order the linear compressor. 4 weeks still waiting for the darn thing to be fixed! Never buy this POS, so much for thinking I bought the best. Sent a report to the Attorney General here, time for a class action... Im in!!! 115 degrees with no fridge!

I purchased this machine for 962$ 3 years ago and it is the worst washing machine Ive ever owned. It is locked up now with a load of clothes in it and the electronics are completely dead. It will not respond to any reset even though it has power. They want to send a technician to the house at my expense. I dont want to invest any more money into this machine because even when it was working it was a lousy machine. I will never buy another LG product. I will advise all of my friends of this experience. I just wish I had visited the online reviews and read about other peoples experiences with LG before my purchase. They have a very poor reputation.

My husband and I built our house and moved in just over a month ago (September 2012). We decided to purchase an LG stainless steel dishwasher, because it was visually appealing and we were told it was quiet and had positive ratings. I must admit that the dishwasher is extremely quiet; however, it has yet to clean our dishes since the first time we have used it. The dishes/glasses on the top rack always come out dirty, and often, I will have to put them back into the dishwasher for a second or third time. There have also been a few times where the dishes were still wet and I had to dry them by hand. The most frustrating part is that the last few times we have used the dishwasher, we have opened the door just to discover the package of detergent stuck to the inside part of the door unopened (we use Cascade and have never had issues before). As a result, the dishes were only washed in water since no detergent was released out of the package which was still intact. Clearly, this dishwasher is too weak, as weve only had it for a month and age cannot be to blame.

Updated on 3/30/2020: So after a good amount of time I thought maybe maybe our problems with this LG fridge was over. LG sent out a repairman who was a nice guy and over two appointments he attempted to fix the problems. And now a week or maybe two weeks later it’s so much worse. Now after correcting the ice maker issue by adapting or changing lines from the freezer to the ice maker and doing something else with the freezer motor or what have you, we notice this morning water leaking from the door where the ice maker is located. After trying to clean up the water we realize it’s not cold in the ice maker compartment and then realize the freezer is not working and half the contents are thawed or half thawed. It must have been happening during the night at some point. Now we have all this food about to ruin soon. This fridge is a nightmare. It has been 4 years of hell. It is just a waste of almost $4,000 dollars!Original Review: I had many LG products when I bought my $4,000 fridge. I was so excited and for us that’s an expensive purchase. Within a year the problems started. We’ve had the fridge fail several times including the famous linear compressor problem now in class action suit. But water runs inside the walls and freezes in the middle drawer chiller section. It rusts the wheels or rollers and now we can’t use the middle drawer. Not a crisper drawer inside but the big whole drawer in the middle which costs you another 1k to have the 4 drawer fridge. It’s useless. They can’t find the parts for the back wheels. The front ones don’t fit. They’ve sent out repair people which we have to pay for and they’ve sent out a dozen parts all of which don’t work and we pay for. We’ve been dealing with customer service supervisor Alexandra ** for 6 months and she can’t or won’t get anything done. LG is a scam company stealing money from consumers!!!

We have had our LG Refrigerator for 2 years and this is the second repair on ice maker. We have never had a problem with an ice maker. We should have read the reviews before we bought. We are thankful for purchasing an extended warranty but when that runs out we will probably have to purchase a new refrigerator after reading the reviews. LG needs to close up shop because at this rate I cant see sales increasing. Does Home Depot realize the problems with these refrigerators?

The LG website doesnt work and you are unable to register a complaint there. To pre-treat a large cat urine stain on my daughters duvet and cover I poured apple cider vinegar on the spot. Then I put the washing machine on the bulky/bedding cycle, added some more apple cider vinegar, HE detergent and an hour later I put it in the dryer on bulky/bedding setting and chose very dry....twice! Thats an hour for the washer and 2 hours and 10 mins for the dryer. Not only is the duvet and cover still damp but the stain is still there. So tomorrow I am off to the Laundromat where I should have gone in the first place. There is no point in having a bulky/bedding cycle if the machine is unable to handle the load. I will never buy one of these top loaders again. The clothes are NEVER clean and I always have to choose a longer drying time. I feel that LG has misrepresented their product as energy saving!

Updated on 09/09/2019: In mid June the compressor on our until went out. Repair technicians came and replaced the compressor. That lasted 2 weeks and they had to come again and they replaced a hose they said had a pin sized leak. 2 weeks later the unit failed and a different company came to check the unit. He cleaned out some things and refilled refrigerant. Well 3 weeks after that it failed again. The technician advised he didn’t know what was wrong. He thought replacing the compressor again along with the coils might help but wasn’t sure what was wrong with it. All he did was refill refrigerant. LG promised us that the 4 call would be the one to determine if our 3.5 year old fridge was repairable. It did not cool and we have thrown out countless hundreds of dollars in food.LG is now telling us to call back tomorrow and they will send out a different technician to see what is wrong with it!! OMG!! LG, your refrigerators don’t work and you know it. Mind you it takes anywhere from 5-7 days for a technician to even come each and every time we have called. We live out of coolers and are completely frustrated with LG! I would never advise anyone to purchase an LG refrigerator.Original Review: Our few year old, expensive refrigerator/freezer stopped cooling in early June. We contacted LG and they sent out a repairman 3 days later who did not have a compressor in hand and had to order it. So over a week after we called our refrigerator was fixed, BUT, for now only 2 weeks then it died again. The repair people came out and said there was a pinhole leak in a hose and they replaced it and put in new refrigerant and so on. Well, it lasted 2 weeks again and a different repair company came and basically said he would clean out the hoses and he refilled the refrigerant. It had lasted 3 weeks this time!My fridge has been at a solid 69 degrees and the freezer at 55. It has taken over a week to get someone here. LG claims they will replace or give a refund for the fridge this time. I have thrown out several upon several hundreds of dollars of food. Lg knows they have a defect in the linear compressor and they just need to replace the refrigerators that have issues. Each time we call it has taken over a week to get it fixed and it seems like it’s only a temporary solution.

Spent thousands on 5.5 Cu Ft TopLoad Washer w/ Steam Model WT7900HBA & matching Dryer. LG thinks their customers are stupid. YOU CANNOT WASH CLOTHES WITHOUT WATER! NOT efficient. INSANE. DO NOT BUY!!!!

I chose LG because of the price and the amount of shelves options for water and ice dispensing and more. Also I think the salesperson did an awesome job at telling the features on the fridge. I dislike the amount of money it adds onto my bill at the end of the month though. Also I do not like how the steel on the fridge is super easy to scratch. But I like the amount of ice dispenser options it has including cubed crushed and some others. In addition I like the taste of the water because of its awesome filtration system.

I purchased washer and dryer (LG waveforce topload) from Home Depot last year and making such a big purchase was quite scary. I could not more disappointed!! As I write I am going into 3 hours on 1 load of towels and a few baby items! Seems like every other load will constantly give me the UE code during spinning, doesnt matter how many times you adjust your clothes. I mean who really has time to stand there for over 3 hours adjusting clothes! This is insane! I have had servicemen from Home Depot come out 3 times over the last year and NOTHING has changed. By reading the other reviews I see I am not the only one, which brings little comfort as I pull my hair out and pack my other bedding to go to Laundromat so I can go on with my day. Shame on you LG for deceiving us public in not only thinking we were getting a good product but also saying its energy efficient and for wasting my money and another day off!!!!

Bought an LG refrigerator for 4 years ago. 2 months ago our refrigerator and freezer stopped working. We lost everything in the fridge and freezer. As we no longer had a warranty on it we used our American Home Shield warranty. They sent a technician out to diagnose that it was the compressor. The repairman stated there was 10 year warranty on the compressors because of problems that LG has had. Because of that he couldnt fix our refrigerator LG did not contract with them for warranty work after waiting a week for him to get there. American Home Shield then sent out Sears not to fix the problem but to diagnose it again. That was the end of week two. We then had to wait another week for the compressor to come in and for Sears to come and fix it.3 weeks without a refrigerator or freezer. Living out of A cooler. The 1st technician told us, Dont be surprised if something else goes out because your compressor has made your refrigerator work too hard as it was dying. Sears tech however denied this statement and said no. Once we fix the compressor no problem. Well its now 2 months later my fridge and freezer do not work again. Lost everything again. Took a week for American Home Shield to have Sears come out again for a recall on their original work and he is determined it is the motherboard that is bad and he cant tell if the compressor is bad because the motherboard is not working so well have to wait until the motherboard comes and he fixes it and then we might have to wait again for a new compressor. Once we fix it no problem. BS.Not happy with this LG product. I got it because of all the problems I had with my Frigidaire. Is there not a refrigerator company out there that is selling quality products. So now that Ive lost two freezer full of food two refrigerators fulls of food and living out of a ice chest for now for weeks and more to go Im not a happy camper with LG. Not to mention we go thru bags of ice at $4 a bag and have to put new bag in every other day. So at 4 weeks so far with both repairs LG has cost me $56.00 in ice and we dont even have it fixed yet.

We purchased our LG WT7200C washing machine in June of this year, 2018 and it has been a HUGE disappointment. Without an agitator the clothes do NOT come clean. Just tried washing a King Size mattress cover two times in a row and the top half of it never got touched by any of the soapy water. When washing soiled clothing from yard work they do NOT come clean no matter what cycle is selected. This washer is a MAJOR disappointment.

This machine is horrible and LG is not backing the quality of their product! There was a recall on this machine and it took three visits by the repairman to finally get my machine working properly and then it was only under warranty for 90 days, which is about how long it lasted before the unbalanced load started again. LG will not fix the same problem that was never fixed properly from the beginning. I am very disappointed and after doing online research it is evident that there is a problem with the machine that LG needs to take care of.

We bought our first LG refrigerator three years ago after studying online reviews (not customer reviews, quality reviews) that convinced us LG was making the best appliances available. Those reviews were dead wrong. Our refrigerator made very loud vibrating noise immediately. We had a service person come out within the first two weeks. He ordered a replacement part and came out again several weeks later to install. That “fix” failed. It became increasingly difficult to get LG to respond to our concerns. After a year of complaining pointlessly to LG we went back to the retailer whose immediately agreed to replace the refrigerator, to our pleasant surprise. Unfortunately, we made the mistake of accepting a new LG refrigerator on the assumption that our first LG was merely an unaccountable lemon.Wrong. The second LG has been nearly as loud as the first albeit the noise did not start immediately. The vibration built up over time and is now every bit as loud as the first. In reading the customer reviews now, it is apparent that our experience is similar to many others. Poor quality components, extremely poor service, no follow-up. I will never buy another LG appliance and will likely replace this one before we experience some of the leaking and lack of cooling that others have experience. Very disappointed.