WT1101C - I bought this LG top loading washer two years ago. It was great. It replaced a front loading washer that had always been a pain. I love the amount of water it used and how efficient it was. It is so big, it will wash my king size duvet cover. Now, not only is the washer constantly off balance, it will actually fill the washer almost to the top to wash clothes. Today, it spent four hours washing my sheets. As it is off balance, I constantly have to check it and at this point, restart it, to spin only in order for it to finish the wash. Even better, I can find only one repair company who will come out and they want $250 to look at it. So much for customer service. I thought it was bad to replace my last washer after 7 years. This is ridiculous. I would not recommend this washer at any price.

I will never buy from LG again! This has been a horrible experience. This is the 2nd time our fridge went out. 1st time frost build up at the back of the fridge and it wouldnt stay cold. We lost $250 in food. This time it completely went out and lost $500 in food plus 2 days off work without pay to have a repairman, who was sent by LG not do anything at all. The repairman told us the compressor and other components had to be replaced. He told us this isnt guaranteed because its known that LG has compressor issues. Its just a bandaid for the inevitable. Today he was supposed to be here at 8:00 am. No call, no show and no explanation! And... 2 weeks now without a fridge. Completely disappointed. This was not a cheap fridge. Dont buy this product! Read all reviews.

Something with the mechanical of my LG refrigerator wasnt cooling. And when the tech came he also found out that the freezer was almost about to not work. The temperature was still keeping it cool, but it wasnt working. Another problem I had was the submission. Some guy there did not know the rule and he was telling me that it was just the refrigerator, and if the freezer was still working, that it was not covered under the warranty. So, when I was talking to my warranty people, they said, No. Theyre supposed to cover it. But after back and forth for like two weeks I finally spoke to somebody that know what they were doing and then, they got the parts sent out. That contractor repaired it, and he left me his number in case I had any issues. But when I need ice, my refrigerator doesnt make enough ice for me. I was unhappy that it broke down. Its not even three years,

We are joining the rest of duped LG purchasers. We purchased a French Door refrigerator LFX28968SB in 2015 and on 9-19-18 we had to throw food out and are now using a cooler with ice to keep essentials. The refrigerator and freezer stopped cooling. We contacted the store where we bought it and a service tech came out on 9/20/18 and said there was nothing he could do. It ** the bed. I called customer service (which the rep was rude) and she stated we needed to have a certified LG tech look at it and they need to submit the repair request. She gave the one, which there seemed not to be more than 1 in RI. Contacted Certified Service Co. and they seemed to be having issues with doing work on LG and said I would have to have parts sent to me if they were under warranty. I agreed. Now after reading all the reviews Im cancelling the service call and going to buy new refrigerator and it will not be a LG for sure. I think a lawsuit against this company needs to be revisited. There are way too many lemons out there and they were not cheap. Not to mention the loss of food and tons of aggravation!

I bought the LG top loader 1 year ago. It hasnt washed my clothes properly since Ive had it. I always have dirt covered all over my clothes after, and have to wash them sometimes twice. Never can I wash blacks one time. I will never get another LG and when I called about it, I was told I needed to call some other number. When I went back to the store, I was told, Oh ,you probably arent putting enough clothes in it. Very disappointed and really would like my money back.

LG LFXS29766S stopped cooling both on refrigerator & freezer today (21 Aug 2018). Bought it new 29 Jul 2015. Luckily I bought the store 4 year warranty. Repair came in, and I was right. He had to replace the compressor. My LG is working again but I anticipate my fridge to fail again in two years time. What a worrisome product! Repairman was awesome: in and out within 2 hours. He also knew about the first lawsuit that was dismissed. I asked him if there was any other way to convert their inverter type compressor to the traditional type or to a different brand but he said no. I just hope my LG doesnt explode next... wait... thats Samsung. Lol. This ends my purchase of any Korean appliance product.

Purchased a LG Refrigerator from Home Depot in July of 2012. Within probably a month, I had to call the company and have them come and service the freezer as it was completely frosted up. I did not find the person on the phone to be polite at all and pretty much implied that I had done something to make the freezer frost up. That problem was fixed and I have not had any further issues with the freezer. However, the plastic shelves are pretty much all broken as well as the plastic drawers. I called the company on two occasions to complain about this and once again I felt that the phone staff were very rude. I told them that all the shelves were broken so they sent me one shelf. Doesnt do me much good as they are all broken and some of the support for the shelves to sit on are also broken. I would never, ever, ever purchase a LG product again. Their support staff not very polite or helpful and the product is horrible.

DO NOT BUY AN LG REFRIGERATOR! I bought a Kenmore 71312, French doors, bottom freezer. Delivered Dec. 2018. Stopped cooling Feb. 1, 2021. 2 years 2 mos. ANOTHER DEFECTIVE LINEAR COMPRESSOR! LG just settled a huge class action lawsuit 1.6 mllion victims. Bentley v LG Electronics, Theres a Facebook page, thousands of posts, “LG Refrigerators – Life is NOT GOOD. Read the class action lawsuit. It will tell you everything you need to know. BENTLEY v. LG ELECTRONICS U.S.A., INC. (2:19-cv-13554). **.

Well this is the third time a service person has been out. When I called about the UE the first time I was told it was out of balance. I assured the person that it was doing this even with only 3 pieces of clothing in the machine and that the machine was balanced and checked with a level. So they send someone out to look at it and say it needs a computer part. Great parts ordered and problem solved. Wrong!!! Needless to say not very long after we end up having an issue that the UE goes on then the machine starts to go back to 20 minutes when there was only 5 minutes left. It does this 6 times and 2 hours later still messing with it, I call for service again. Well, again we need another part. Now a few months later, which brings us to this month July 2016 we have UE and the washer is now turning its lights on like it is going to start up without having any laundry in it and nobody being in the room. If it does successfully get a load done it will not turn the lights off. Service out again and another order for more parts. Gee, you would think LG would want to keep up good business practices and recall the washers. If a business backs its mistakes, it makes you want to purchase their brand again but if they dont then you run far away and tell anyone that will listen. My electric is sky high to begin with because it is Toledo Edison and now with the washer issues it is even worse. Nobody should have to wait 2 hours on a quick wash. I personally will not buy LG anymore and will make sure to tell people when I see them in stores shopping for washers to find another brand.

I purchased my LG Washer and the entire area around the bleach spout is rusting on and underneath. Its truly crazy they get away with selling such a cheaply made product. Anyone thought class action yet?

After less than one year of owning my stainless LG gas range, the 5 knobs, which are made to mimic stainless, bubbled on the outside and cracked at the attachment spot. LG replaced them as it was within the warranty period. That was February 12, 2011. Less than one year later, 4 of 5 knobs are again bubbled and broken. I have not phoned LG to see their response yet but regardless, clearly the quality is incredibly poor.

Bought this French Door refrigerator a couple of years ago. The ice maker design is very poor and goes out of order more often than usual. You cant just fix it, you must change the whole display which is expensive and those LG repairs are quite expensive as well.

Bought a brand new LG refrigerator. Loaded it up with food. The next day freezer food was soft and food in the fridge was all rotten. Tried to save the freezer food and turned the freezer to maximum cooling. The next day all the food was rotten and the whole house smelled like garbage. Best Buy switched the refrigerator but said to call LG to reimburse for the cost of food. LG was very unapologetic. Service is very poor. I called three times and was put on long holds to wait to talk to the supervisors. The customer care refused to pay for the cost of food. I had easily $400 worth of food in there. LG hung up the phone on me twice. I am regretting buying this refrigerator.

Absolute worst customer service ever. $3000 French Door LG Refrigerator stopped working one month after going out of warranty, so basically at the 13 month period, $300 worth of food in the trash! Had to purchase a repair plan for $450 to get it fixed. It is the seal system that is causing the problem. Nobody in my area knows how to fix that. I have asked for my money back. NO, they said. A relative of mine is an LG repair man and he said LG has been trying to hire him but he does not want to work for them because their compensation is very poor. No wonder they dont have anyone available for certain jobs. Now we are using our old LG in the garage (Im glad that I didnt throw it away!) for our food. We wanted all of our appliances to match in the stainless steel color. Stay away from LG fridges. We also have stove, microwave, dishwasher, washer and dryer. Those have worked great so far!

I purchased a condo in October 2010. The condo came with an almost new LG washer/dryer (WM2101). The washing machine has not lasted even 5 years. About a month ago, the washer shut down with an Le error. I called the LG 800 help number and was instructed on how to reset the machine. Multiple attempts at resetting did not resolve the problem. After determining an authorized LG service provider in the southern California area, I had a service representative come to assess/diagnose the error. The service provider could tell me that from the serial number of the machine, that it had been manufactured in November 2009 - less than a year before I purchased the condo. Now, it is May 2015 - not even 6 years since date of manufacture - and the machine is shot. The Le error is due to worn out bearings in the machine. During the less than 5 years that I have owned this condo (and the washer/dryer), the machine has not even been used that much. The cost of repair of the machine (by this authorized service provider) would exceed the cost of a new LG washing machine. Not only would the cost of repair of the washing machine be excessive, the LG service provider did not recommend keeping the existing LG dryer, which was stacked on top of the washer. So, I would have to pay for removal of both machines - with an additional cost of $160 to unstack the machines. As far as I am concerned, I never intend on purchasing another LG appliance. I am appalled that the US government allows companies to prey on US consumers with the current quality of workmanship of manufactured goods - especially large (and expensive) appliances. What happened to appliances that lasted 20+ years - or even 10 years? These large appliances that do not last but 5 years are ending up in our landfills - or having to be disassembled for recycling. Environmentalists and legislators - where are you?

I purchased this LG Top Load washing machine 2 years ago from Best Buy Monterey County Calif. Marina location. It cost around $1,500. Since owning it I have had nothing but major problems. Constant repairs. Every component has been replaced. Today July 3rd, 2016 the machine gave me ERR codes and stopped working. Also the garage smells like burning rubber and the spinning was slow and the machine was struggling. Tuesday the 5th Best Buy is scheduled once again to repair this machine. This will be the 6th repair. What makes me mad is that I had a Samsung Front Loader that was like new that I gave to the delivery man from Best Buy. Now I have a hunk of metal junk. Would never recommend anything from LG.

I only wish I would have done more research before purchasing our LG Refrigerator. It lasted one year and six months before it just quit cooling and freezing. I have been dealing with LG Customer service for the past three weeks and I can honestly say I have never experienced such inadequate and disingenuous customer service in my life. If you purchase an LG Refrigerator after reading all of these horror stories you would unfortunately deserve what you’ll end up with. A big beautiful stainless steel box that is useless.

Dont buy the LG High Capacity expensive washer. It doesnt clean your clothes, musty/wet dog smell. It doesnt fill with enough water to wash a hand towel. It calls for less soap, but sometimes the soap doesnt dispense all. Every load gets the UE code, uneven load and you have to open and shuffle clothes so wash time is over an hour and half. Was told by friends to pour vinegar in every load, or add bleach every time you wash, leave the lid open or mold grows in it!So I had LG rep visit and here is what I was told. Do not fill to line as specified, only 2 tablespoons of detergent, no more. You cannot wash a load too large, only a medium, fill clothes only half way. You CANNOT wash large towels, blankets or comforters in these washers. You have to add white vinegar. Leave the top open always or mold will grow. Every month you need to press tub clean and add special cleaning tablets. So basically, this efficient washer saves on water and detergent, but you have to spend your money on vinegar, cleaning tablets and dry cleaner for bulky items. Then he added this kicker: Blame the government because they have high restrictions on making washers more efficient for environment, they have to make them work bad. Apparently, the European LG washer is awesome, no restrictions. Go back to Sears, buy a Kenmore with an agitator and have clean clothes.

Update on 10/09/2020: This is a follow-up to the review I posted on April 5, 2020 and still has not been resolved. LG replied to have this issue repaired but due to COVID we were not going to allow a mechanic at the time to come into the house. LG has since not responded.Original Review: Like other reviewers, the same front left element of my induction range stopped heating. We are having the same problem and the range has barely been used and was purchased at the end of February 2019 but not installed and started using until May 2019. I have also tried unplugging the unit and plugging it back in but that did not help. We paid over $2,000 and the limited one-year warranty expired which is disappointing for how expensive this unit is. Very disappointed in the quality of this unit and we purchased several other LG appliances unfortunately.

LG has caused a SAFETY HAZARD and is doing NOTHING about it! Following is a timeline of the frustrating and DANGEROUS situation we have gone through with LG in their customer service process. March 18, 2018 - We smelled gas from coming from our 8-month-old LG gas range, which we purchased in June 2017 and is still under warranty. We contacted our local energy provider, CenterPoint Energy. A technician immediately came out. He found gas and carbon monoxide leaking from our gas range and flagged it for leaks.March 23 - After spending hours on the phone with LG customer service, we were finally able to get an LG technician to our house, even though our gas range should have been IMMEDIATELY RETURNED as a FIRE HAZARD. When the LG tech showed up, his device did not even have a carbon monoxide detector on it! He declared there were no gas leaks, even though four people in the house smelled an odor so strong it was causing me headaches and making me dizzy.April 10 - After more lengthy phone calls to LG customer service, we finally got a 2nd LG service technician to come out. Even though we still smelled gas and I still had headaches, this technician also claimed to have found no leaks. April 10 - We were forced to take matters into our own hands and hired an independent plumber to conduct a gas test. This plumber was able to come out immediately after the 2nd LG technician left our house. He found gas leaking from 3 burners and carbon monoxide leaking from the oven. We reached out to LG, and after hours of being transferred from one supervisor and department to another, my call was transferred to a voicemail of someone who had not updated their personal recording since January 2018.April 12 - We decided to reach out to the store from whom we purchased the gas range to see if that would bring any results. Our sales rep is being very helpful and has reached out to someone pretty high up in the chain at LG, although we still have no resolution. April 26 - After countless phone calls back and forth to LG, including one clueless LG representative who called and said This is about a refrigerator, right? we are STILL nowhere. Ive called LG dozens of times only to have my call dropped or transferred from one department to another. Not only is this the WORST customer service experience Ive ever had; it has put me and my family in danger of carbon monoxide poisoning. There needs to be a lawsuit filed against LG; unfortunately I am not in a financial position to file one myself, especially after losing an expensive gas range with no replacement!

I purchased an LG washer in July now having nothing but problems with uneven loads and my whites turning yellow. Repair guy seemed agitated he had to come repair my machine which he did not do. He turned the machine on and then started complaining about LG washers and this same problem and left my load of sopping wet sheets in washer and said ordered parts will be back on in a week to fix. So what am I supposed to do with the wet clothes leave them in there to smell up my new washer? Not happy. Want a replacement or monies returned.

I have only owned this LG for a few months but the drawers and side bins are chipping. I have several pieces that I will try to glue back on but now it is only a matter of time before I break a drawer. I wish I had realized this before I made such a major purchase. Please note: This a replacement LG as the freezer on the original failed within one month of purchase.

I purchased a full set of LG kitchen appliances and after 18 months they all have problems! Bottom line, terrible waste of money! Both ice makers I the fridge are broken, door switch on the dishwasher is broken, oven doesnt preheat to the correct temp.. Over $5k in complete garbage. Please avoid LG.

We have had a LG DLEX3001W Ultra Capacity Dryer and a WM3001HWA Ultra Washer for the past 4 years. Unlike the Wash Machine which is another story the Dryer has been a pretty decent appliance overall. We have although have had one consistent annoying issue that we have been experiencing and it is clothes being wet or very damp after a drying cycle. We did the normal cleaning of the lint filter and what we could visibly clean out of the lint filter cavity. Eventually this method of cleaning was no longer fixing the problem. I will note that we have a very short vent run to the outside which is always checked and is clean. So what we did was remove the lint screen and then took our vacuum cleaner with a small crevice attachment and cleaned out the lower lint cavity. We then reversed our vacuum hose to the blow side and placed the attachment into the lint cavity and wrapped it with a towel to prevent air leakage and then proceeded to blow air into the lint cavity. To our surprise there was quite a bit of lint that was forced through to the outside vent that we could not see in the lint cavity. From what we can figure it appears lint can become stuck along the exit path in the dryer and needs to be forced out. Once we cleaned out the lint cavity to the outside drying returned to normal. Hope this helps and prevents an unnecessary repair call and charges. It would be nice if Lg would add some information on this issue through their website to assist consumers.

Updated on 04/06/2021: Again, my experience with LG appliances and their customer service department has been awful. I have been dealing with this for 5 months (after my first issue a year ago) and it is still ongoing. I will never buy an LG product again.Original Review: We have been without our refrigerator for 4 months. This is the second time the compressor has gone out and we can not get one of LGs service techs to get the parts needed and repair this. It should have been replaced months ago but the customer service department is useless. Do Not Buy This or any LG product. The aggravation alone is not worth it.

I’ve known about LG Refrigerators for a long time and I liked its design. I was so excited to find it. I have a bottom freezer refrigerator and I like the adjustable shelf although I wish there are more shelves that are more adjustable. Also, I can have shelves on either side of the refrigerator at different heights. I wanted a single-door refrigerator and its a double-door but it’s alright. It looks nice and it’s fine. However, I’m not happy that my freezer keeps frosting up. It took five or six calls to get someone to come out and look at the freezer when it was frosting up. So, it took several weeks. If I was working, I probably wouldn’t have been able to stay on top of that and now, I have the problem again. I bought another refrigerator because mine was frosting so much and I couldn’t keep anything in there frozen. Now, I’m getting a space problem. I’ve had it a few months. The motor seems to be working fine and the refrigerator seems to be keeping the right temperature but there’s something wrong with the seal on the freezer.

We purchased our LG side-by-side white refrigerator Model # LSC27931SW in 2009 from the Home Depot with the 4-year warranty. The edge area directly under the plastic water dispenser shelf on the front of the refrigerator is rusting. This sticks out like a sore thumb! We called Home Depot and were advised to call LG because cosmetic things werent covered under the 4-year warranty. We called LG and they said we had to take pictures and fill out a form, which they emailed to us. We couldnt upload the pictures so we will call LG to see if we can fax them instead. I dont know the quality of the electrostatic painting they use but its awful. I dont expect anything to be rectified from them. Never in our lives have we had any problems with paint on any refrigerator! Do not buy LG. The ice maker also jams but we live with that. At least, it hasnt broken down. It is junk - pure junk.

I did a lot of research looking for a washing machine and dryer. When we went to Lowes we knew what we wanted but needed to see in person. The decision was difficult. I really wanted a front loader like I had a few years ago. The LG I chose has a glass top which I do like a lot and does not have an agitator. The machine takes a little getting used to but not difficult. Our clothes come out beautiful.

This model is an older LG, before the compressor fiasco began, only part that has failed thus far is the freezer compartment ice maker. I know that the company is trying to produce highly efficient products, but I say “At what cost are they willing to sacrifice?” Everyone knows that the units being produced nowadays are in no way, shape or form as reliable as the units from yesteryear. I say will those companies making these low quality, high priced appliances stop making trash for the landfills and make them better.

I owned a LG top washer for a little more than two years. I had the agitator fixed the first year and it broke again the second year. When the technician fixed it, he said LG knew about the problem and it was re-engineered. It broke again. LG would not stand behind their product for replacement. Why buy an LG when you need it fixed every year? Their customer service told me it would have to break in 90 days for replacement. So if I need an annual fix it is my problem, since it did not happen in 90 days.

I bought a LG refrigerator (model no. LFXS30766S) on December 2015. After two years of service the compressor went bad. I was able to get LG to replace the compressor, since it was still under its 10 year warranty although the repair cost me about $250 on labor cost. Now on February 2020 the second compressor when also bad. It is my conclusion that LGs linear inverter compressors are complete garbage and LG shall issue a recall and replace them or issue refunds to all customers with this problem.

We purchased our dishwasher 27 months ago. No extended warranty because LG was a good name. Sure enough it broke down and lg wont sell parts to consumers that can fix it themselves.

Bought the washer. Washed 1 load then it wouldnt drain. I live 100 miles away from the Menards.com I bought it from and I am an OR trucker and had to go back to work the next day so I called and they refuse to replace it and LG cant find anyone to fix it. New washer and no one in this state can repair it?

Purchased LG LDC22720ST/03 refrigerator in October 2010. The icemaker in the freezer has been replaced three times. The product is designed poorly and does not last for 1 year. The appliance repair company says that LG has not made a new icemaker to replace this defective design. The new icemakers are costly and the company needs to correct this defective product. Very unhappy with icemaker!

Use the sanitizing cycle every week otherwise the old water in the drain will contaminate your clothes. Not having an agitator is definitely gentle however, the spinning cycle if set on high will shred everything especially towels.

We have a LG French Door Model LFCS30726S, 2 1/2 years old. Stopped cooling. Called our usual service technician. They came out. Said the compressor was not working. Since the compressor is on a 10 year warranty called LG. The first person I talked to was so very helpful. He managed to set an appointment for 2 days, between 12-5. On that day we were at home entire day waiting. At 4:45 pm I call LG again. The man checks on status. Says the service technician was at his 2nd to last call for the day and would still be there. NO SHOW. Comfort Care Appliance did not call. Just did not come. I call LG again the next morning. They said that the call was rejected and I would have to wait 3-5 business days for another service company to accept the warranty call. My call was then escalated to another level, now the next person at this escalated level was NOT helpful. I got angry at this point. And was hung up on.I called back and was then told that Comfort Care had rejected my service call at 11pm the previous evening, that was 6 hours after they were suppose to be there, and there was nothing I could do but wait for 3-5 days for another warranty company to take my call. We paid over $2,000 for this refrigerator and it was only good for 2 1.2 years???? I must say that the service people who first answer the phones did all they could to take care of me, the person I was escalated to was NOT. I could live without a washer, dryer, stove, microwave, dishwasher, but when your refrigerator goes, you are reduced to coolers and neighbors generosity. It starts to get old after more than a couple of days.

Worst company by far. We bought a LG fridge 2 years ago worth over $3500 and the fridge broke down over a week ago. I contacted them. They sold me the flat rate which cover parts and labour. The repairmen come on the Monday. I thought was pretty good till he broke the fridge behind repair and told me that is nothing he can do but he said, Dont worry. You have choose the flat rate. They will have to send you a new fridge.A week later nobody get back to me. I had to call them myself. All that wait for someone tell me that they will give $800 toward a new LG fridge. What a joke. They send someone to fix my fridge they broke it behind repair and now I am the one with no fridge. They just dont care. I will tell everyone I know to never buy anything LG. I will never buy LG again ever. I also have two LG tv and a dishwasher. I will put them for sale and buy new one. Never ever again LG will be in my house or anyone I know please do yourself a favour - never buy LG. They are just crooks.

We bought a $4000 LG refrigerator from Home Depot 13 months ago. When we first received it, we noticed the plastic piece above the fruit/vegetable drawers was broken. A repairman said that he would order the part and return once it was received to install it. That never happened. I let it go since the refrigerator itself was functioning fine. Unfortunately, as soon as the 1 year warranty expired, so did the refrigerator and the freezer. They both stopped working. The LG repairman states that he needed to order a part and would return. He did so, but unfortunately the new part that was installed didnt fix the problem. A few hours later the refrigerator also developed a loud noise as well as a vibration. The repairman was supposed to come back this morning, but LG called 30 minutes ahead of time to say that the repairman called in sick and they dont have an alternate repairman (even though I live in middle of LA). A repairman is scheduled to come back tomorrow. Well see what happens. Were upset because we have had to be inconvenienced several times for a repair to a very expensive appliance that is relatively new. We have 3 kids and cannot survive without a refrigerator! Im never buying an LG product again.

I remodeled my kitchen two years ago. My problem is that my refrigerator/freezer has quit. I called the 18002430000 number to ask what could be done. I was told it was out of warranty and there was nothing they would do unless we would pay for service call and pay for the problem. This is not a happy event to be in!!! What do you suggest?

I bought an LG Dishwasher in October of 2017. In March of 2019 (less than a year and a half later), the electrical control panel stopped working so I was unable to use the product. Since it was 5 months past the warranty, I was charged $135.31 for a technician to come out and diagnose the problem. I was informed that I would then have to pay for the repair and labor after the technician ordered the new part. When the technician arrived, he had a new electronic control panel (so he already knew what the problem was before even looking at the dishwasher) and told me that I would not be charged for the repair or labor because this was such a common problem - that they had the NEW MODIFIED electrical control panels in stock. He said that in the NEW MODIFIED control panels, they have added a moisture barrier because in the old version, moisture from steam would get into the control panel and ruin the electrical system. I asked him why there hasnt been a recall on this product since it was so common, and he said that he didnt know why but there has been a Service Bulletin released regarding this same issue. I then called customer service to get a refund of the $135.31 that I already paid, and they would not give a refund even after being escalated to a supervisor. I asked to be escalated again and was informed that he could not do that. I tried to call the President of the company and got no answer and no way of leaving a VM or email. Considering this is a COMMON DEFECT in the product and a modified control panel has been created for this issue, there should be a recall and all expenses paid. I want my refund of $135.31 since this was LGs defective product and not anything that I could control! A complaint with the BBB has been filed and I will continue to let people know that they should stay away from LG products.

Been a reliable washing machine. Its survived 4 moves without any issues. Have not had any smell issues, water leaks. No issue with corrosion on the drum or motor. Would definitely buy another LG washer again. The machine just works, its now 10 years old and hope to stretch it to 20 years.

LG LMX 25981st - When opening left door of 4-door French style would hear a loud pop. Then noticed during this pop the display panel would flash on and off. Finally popping stopped. Now no water, no ice or water filling, no display lights on front. Refridge is cool and freezer freezes but no controls. Trying to find if others have had this problem.

LG Refrigerators has the only model I found that would hold 4 one-gallon milk jugs in the door, freeing up space on the shelves for other necessities. Also, the freezer is huge.

I am currently overseas and purchased an LG F1443KD front loading washer 3 years ago and as a lot of people have experienced the rotor plastic splines have stripped out. As soon as the washer started acting up I tore into it. I can replace the rotor here for around 80 dollars, so I am not even contemplating going through the hassle of the warranty and having to pay for the service call and then be at the mercy of someone else. So this is the cheapest and easiest route by far and I will have my washer back on line in a week. In the meantime I do have a smaller unit upstairs that will suffice until this one is fixed. So will I buy another LG? I am on the fence on this one. Maybe if I get a great deal. LG has been around for many years, but they were not always called LG. What I read is they were previously GOLDSTAR.... and if memory serves me correctly, GOLDSTAR was something you would buy at the supermarket.

We purchase the LG Dishwasher in 2016 along with a refrigerator. The 29.7 Cu ft refrigerator is great, the dishwasher is good, but the lower rack comes off the rails it runs on and gets sideways in the washer. When it is full, you must literally pick it up and place it back on the rails it runs on. When it is empty you still have to place it back on the rails, but it is easier for my wife to handle. We are looking for a new dishwasher in our Florida home. When we saw the LG at Home Depot, I tried every dishwasher to see if the rack would fall off. The only one that did fall off was the LG. The other dishwasher had plastic bumpers the kept it from falling off. I would love to have a fix for our 4 year old dishwasher.

I am beside myself with this machine. Right from the get go after purchase, the motherboard had to be replaced because it would stop spinning and send an error code. The worst part though is its ruining my clothes. I only put bleach in one cycle and that is my white towels and other whites. It doesn’t matter how long after a bleach load, it could be the next day, the bleach leaks on my colored clothes and has ruined many, expensive towels and cotton expensive cotton shirts. Even if I try to dry the dispenser out. I have called lg and home depot where I purchased the machine. Lg had the dispenser replaced but nothing changed. By the way, I put just a very small amount of bleach in the dispenser. This is so wrong - I have so many ruined towels and I threw everything out before, but now I’m saving them for evidence. Who can help?

I purchased a model LFX8968 refrigerator from Home Depot. Within the first year I had to spend $170 to have a heating element put in the bottom of the unit so it would have frozen water build up in the freezer section (bottom drawer). For the last year and half, the French door which holds the ice maker leaks all over the floor, the ice reservoir melts all the ice cubes together and jams the ice dispenser. Home Depot will not stand behind the product and after hours with LG customer service, Ive given up. LG customer service has actually hung up on me three times and I was respectful - no yelling. Tell your friends and even your enemies not to buy a product with the label LG on it. Never have I been so disgusted and beaten down than working with Home Depot and LG.

I have owned my LG French door refrigerator for 18 months and have had two problems with the icemaker. The first problem happened during the warranty and was covered. The ice bin plastic broke off and plastic bits were dispensed with ice. The second problem is that the icemaker is completely broken and needs to be replaced. I used the live chat on the web site and they walked me through a number of steps, but in the end, it needs to be replaced. Its over $300 after owning it for 18 months. I am not happy. My last refrigerator lasted 20 years with not one repair.

Washer does not get clothing clean. Washer does not fill the tub with enough water. The water does not even cover the clothing. The sensors are worthless. Cycles takes much longer to complete, yet clothing is not clean compared to my previous cheap agitator washer. I called the help desk and they told me it was a problem with the washer. For larger loads in the dryer, I sometimes have to do 3 one hour cycles.

As youve all stated, this brand is junk. Not only has my 2006/07 model washer failed twice, it smells (even after clean and running tub clean often) and it leaves streaks on whites. After each white load, I inspect the garment before drying because if you do, it will be permanent. The dryer doesnt dry. You have to run at least the normal cycle and then follow-up with the speed dry cycle to finish it off. This isnt only me. I have 4 friends who have the LG combo (various models, years, configurations) and each has similar complaints. I will never buy anything from LG ever again. Nothing.

Front loader LG washer has worked very well over the several years we have owned it. No service calls have been made towards it and it survived two moves. Plus this mold concern I keep hearing about hasnt been a problem for me. I leave the door open and clean the seal around it often.

I bought a slightly used LG Refrigerator model # LFXC24726S. Had it for 3 months, still under warranty. Lost all of its refrigerant, spoiled the food inside. LG would not warranty the fridge because I did not have the original receipt. Called for repair, unrepairable (internal leak). Ok I get it never buy something that you got a great deal on because if its too good to be true it is a piece of junk. After dealing with the LG customer service department in the Philippines for three weeks I finally gave up and went out and bought a North American made fridge. So pissed at myself and LG Canada for buying someone elses junk. Although I did learn something after researching LG appliances. Theyre all junk and they have you and your money when you purchase one. Ill take a used car salesman over a LG appliance salesman any day of the week. You suck Lg.

My mother purchased an LG model wt4801cw washer on 1/30/2012. It lost power on 3/12/2012. The repair is estimated 15 days on warranty. I bought a lemon.

I have been on hold for 3 days and at least 3-4 hours each day. I’ve taken 1.5 days off work and not once has any of the appointments been actually ever scheduled with an available technician or even scheduled period even though confirmation numbers for those appointments were given. Still no end in sight and no working fridge.

I purchased a smooth top of range with the blue oven with easy clean. Ive never been happy with easy clean. It doesnt work at all. The oven still has to be scrubbed. And now after only a year and a half, the oven is not working correctly. And of course, its out of warranty. Smelled like burning wires when I turned it on. It does heat up but it takes over 40 minutes to reach 400 degrees. And Im sure itll be several hundred to fix.

I bought my second washer in July 2014 after my 7 year old front loader quit working, I was told control board was bad and LG had quit making board. The LG rep still talked me in to giving them another chance with a new top loader telling me new design and really quiet with good reviews. Now theyve been out 5 times, replaced 3 parts and have been told by 2 repairman from 2 different companies they have no idea what is making this noise that is so loud I cant hear a TV in my great room. Still LG they need to randomly replace more parts because they havent spent enough money yet. In the mean time Im wasting 3 to 4 hours of my time every time they come out.

Made the mistake of purchasing a LG microwave as a Christmas gift. They left the mounting templates out of the box. I called first on 12/26/16 to get them sent out to me. Was supposed to arrive in 7-10 days. Doesnt show up. Call again 1/12/17. Same thing - never shows up. Call back again 2/12/17 - still nothing. Call back again 3/1/17 and was told a simple paper wall template is on back order till 3/17/17. They are a JOKE! If I attempt to install without the templates and mismeasure... Its my cabinets with unnecessary holes. PATHETIC CUSTOMER SERVICE THAT CANNOT SPEAK ENGLISH!

We own an LG refrigerator and have been pretty satisfied with it until the last couple of months. The ice maker will no longer function on this model number LRFD122850ST, and after viewing the comments on LG i think maybe it will remain so until the appliance is replaced. There seems to be a problem with getting this repaired.

Im another compressor failure customer getting completely screwed over by LG. They wont fix it. They wont Supply the compressor. Weeks going by. Out several hundred dollars of food and no fridge for 4 weeks. This is incredible. Paid $3,000... LG Imports should be completely blocked from the US. They should not be allowed to sell any appliances in the U.S. Theyre screwing over thousands of customers in the United States and Im sick of this. I also had an LG dishwasher that was defective and end of broke three times within a year to the point that I had to get a refund. I mean you know Im not alone here. There are thousands of people reporting the same issue. Its time that the U.S. government block LG from exporting anything into the United States.

I bought an LG refrigerator SS MODEL # LFX25991ST/05 Serial # 310KRRE1K246 in March 2014. It started freezing the vegetables and there was ice behind the right tray. The freezer begin to melt everything on top shelf of freezer. I called to get it repaired and after I think it was about 2 weeks a repair man came on Nov. 2. (I think his name was Keith.) He ordered parts and came back on Nov.12 and put the one part in and said he made sure the refrigerator was reprogrammed. He had ordered a new cover dispenser because the one on the refrigerator had turn black but they had sent the wrong part so he said he would be back Nov. 23 to install it. That evening when I started to get water there was Er under the word refrigerator and rf under the word freezer. I couldnt get water or ice. I unplugged the refrigerator and plugged it back in and it started to work. Every time I go to get water I have to do the same thing. I called back thinking it only needed to be reprogrammed again but couldnt get them to send someone out because the man who came the first time was scheduled to come back on Nov.23 even though I was told that someone would come on today Nov.19 but didnt show. Now the freezer keeps thawing and refreezing the food. The refrigerator will cool but not get cold. I have lost so much food not once but twice. Your service is very slow and your product is very poor. I will never buy another LG anything.

I ordered a Part for my stove hood (lsvc302st) in April. It is now June and theyre telling me the part is on backorder till the end of the month. Every time I call the parts on backorder for longer. Play it safe and do not buy Any LG products. Its new and shouldnt have broke this soon. I dont use it a lot.

Every other load, this HE top load machine (wt5001cw) goes off balance. At the end of the spin cycle, the machine repeats the rinse/spin cycle over and over until it goes off balance or I manually stop it. This causes the clothes to never spin fully dry. Ive contacted LG and they wont do anything, because I cant find the original bill of sale from Sears - although Sears did give me a printout showing a summary of my purchase from 10/3/2010 which includes the model number of the LG Washer, but not the purchase price.According to a repair estimate, the parts and labor for just a new control panel will be over $400, which still does not solve the balance problem. The machine is only 14 months old and LG doesnt care. By the way, Ive been using a family members new Whirlpool HE top loader and its working great, washing the same clothes without ever going off balance. I only say this because LG will probably blame the balancing issue on the clothes or me.

Bought a LG washer. It leaked. I have 2 different warranties. One with LG and one with Leons. Nobody wants to replace this machine. It is not even a year old. My insurance company has even said not my fault and paid me for floor damages to the amount of $8314.48 plus my $1,000 deductible. But I still have a broken machine. Never buy LG or shop at Leons furniture. Their warranty cost me an extra $199.95 on top of the machines cost. Tell me what good is warranty if nobody stands by it.

I bought a brand new LG Dryer that is defective. It makes high-pitched whining noise and does not dry my clothes completely. I contacted Customer Service and they want me to wait a week to see if it resolves itself and then theyll call me back. I was also informed that Ill have to pay for a service call. I got a defective dryer and I have to pay! I want a new dryer, one I paid for. I will contact the Better Business Bureau and post this review on Facebook, Twitter and any other site I can find.

My New LG Dishwasher model# LDF55458D leaked from first use, Called for service and a Clown came to repair nothing, pulled dishwasher out to find the leak and stated LG will not Do Anything to repair, because it was damaged. The top seam leaks water. Do Not Buy LG. They Do Not stand behind their Junk.

Since purchasing the French door LG refrigerator in January 2014 we have had over 10 service calls. Anywhere from noises, freezer icing up, food freezing in the refrigerator. We have lost hundreds of dollars in food. This is a lemon. They keep telling me they cant replace because it can be repaired.... Really? Need to contact AGs office and file a complaint.

It is an LG REFRIGERATOR. It is double door and bottom freezer. The right door when opening, the inside of the door that is plastic has come away from the door. The repairman has been there twice to fix. It has broke again. I am hoping for my parents sake that the repairman that is coming again will say that we should get a replacement fridge. We are very frustrated in this LG fridge.

We have had the fridge for a little over 3 years. 2 months ago the fridge failed and we lost everything in the fridge and the freeze. This is our 3rd LG fridge and didnt have an issue before now. We are still dealing with service to get the fridge repaired. At this point I am not sure its ever going to be repaired.

Numerous features such as dryer door can be left or right opening, wifi support with an app that tracks washer/dryer status and when to run the cleaning cycle. The set is large (5.4 and 5.7 cu ft) allowing me to run large loads without a hitch.

We purchased LG front loading machine 10 years ago. For these 10 years we had 6 repaired done which cost us close to additional $1000. Today was going to be the 7 repair, however we found out that LG stopped offering parts for our model (parts discontinued). When I called LG customer service, instead of them offering solution, I was asked if I need a service to come and take the washer to a junkyard... People do not spent your hard earned money to buy from this company.

My washer is not 5 years old, the rubber drain hose (from tub to the pump) is ripped and we cannot fix it, we have tried to order from several places, they are saying this part has been discontinue. I thought when I bought this it would last longer than 5 years. We will have to buy another washer, but I will never have any products by LG. I hope that anyone else is buying your products better think twice.

Bought LG washer back in March 2014 From Home Depot. It will not clean childrens clothes. It does not have access to scrub dirt out.

I contacted LG customer service to report discoloration on my door panel. Of course my warranty expired 2 months back. The mistake I made, during my remodel I ordered my refrigerator which would take 3 weeks to be shipped. Unfortunately it sat at the store an additional 4 weeks before I was ready to install the appliance. I am thankful that this is the only LG product I bought. I will never buy another product from LG.

I felt really good about LG Refrigerators until mine had an issue. It really was not an issue at all, but the company that they sent to check it out made it into a big issue. I had called and said, My freezer was frosted over. Did I just not got it shut good or is there something wrong? There was also a shelf that had a crack. They would need to come out and fix that. And they said theyd take a look at it when they come out. So, the guy came out and fixed the other things, and then he said there were two fans for the freezer and one of them was only working part of the time. He also said he was gonna have to order another fan. And he scheduled to be back out the following Sunday to replace that.The following Sunday came around, and he didnt show up. I was here all day. I was calling them and they said he was gonna be here, but he never showed up. So, we set it again for the following Sunday. Again, the second Sunday in a row, my only day-off of the week, and I was sitting at the house at the couch, and again, he did not show up. And then, that got me. At one point, during the day, they lied and said they just talked to him and that he was gonna be calling me. I didnt get a call. And when I called them back, they said they were still trying to get a hold of him. So, then, I was trying to get LG to send somebody else, but they go right back to the same outfit. The third Sunday in a row, a different guy showed up and he took one look and said there is only one fan on this refrigerator freezer, and its working fine. He said, “You probably didnt have the door shut good, the reason it frosted over. So, I was really angry.And then, during this whole time, LG was sending me things, trying to get me to take another extended warranty on this. And Im like, Youre not even taking care of me on your original warranty. Im not about to spend more money for an additional warranty when I got treated so crappy in the first place.” Another thing is the first time, when the guy did come and he said that was what it needed, it was not long after that that also, it quit making ice. And I told him that when I was waiting for all those times for somebody to come back out, and its not making ice now. When the other guy did come out, he looked. The first guy had turned the ice maker off and never turned it back on.I like the refrigerator. I like that for the size because that size is the only size in my condo that I can get a refrigerator. And its working fine now, but at the same time, Ive been so upset about how I got treated, and I should have never been treated that way. I wish LG would do something to make up for it like give me another year of extended warranty and dont charge me for it. I didnt get my moneys worth.

My old gas range died recently, so I decided to buy a new LG glass top. It cooks fine, but I would NEVER buy one of these things again. Stains on the cooking surface are impossible to remove. I have tried all the recommended procedures and nothing works. Shame on this manufacturer for releasing a product with a defect that they MUST have known about. Do yourself a favor and look for something else.

LG washer that doesnt work. They acknowledge it but doesnt want to fix. They are not shame of selling kaput.

LG True Balance - We had the washer for only 8 mos. It stopped agitating. We reported the issue to the 800 number on the machine. They sent a tech the next day. Finally at 7:00 pm they arrived. First the problem. 15 mins after he left the whole bottom unit came off. Called them again. The next day they sent the same tech, this time he said the part is bad and will need a week to order a new part. We thought we were getting a top of the line washer. Further, he doesn’t balance correctly... as it is suppose to auto balance. First time buying LG. Very disappointed with the product and the service. To have it break in 8 mos. To go without a washer for two weeks with a family is unacceptable!

Ice maker clumps, leaks, water doesnt work. Now it is 29º inside while it is set on 37. Everything is frozen! This refrigerator cost 3k! Of course all of it started 2 months after the warranty expired. I am on the class action lawsuit.

The LG side-by-side refrigerator with ice and water dispenser is only three years old, but major rust has developed on the door beneath the ice and water dispenser insert. The control panel has had to be replaced once. The ice bucket freezes up regularly and so the ice dispenser wont work (it has been replaced twice) and the ice cover has broken and been replaced. The extended warranty from Sears wont cover the rusting problem and LG refuses to do anything saying that the rust is considered cosmetic. We bought this unit because of its large capacity. However, with multiple repairs under the warranty and the rust, we regret the decision.

I purchased LG wash machine model WT-1501CW in 2016. The wash plate started to pop up. When I removed it, I noticed the groves were plastic and the agitator was metal which caused it to wear down. I ordered the part online for $60. When I tried to replace it, the agitator bearing was welded to the transmission shaft so it was IMPOSSIBLE to remove. I called LG and they referred me to an LG authorized repair company. The repair company come out and CONFIRMED that the agitator bearing was welded to the transmission shaft and there is no way to repair. The appliance repair company and I have both reached out to LG several times. We are both receiving the run around. This is clearly a factory defect. I am going on three weeks without any assistance from LG on how they will rectify THEIR faulty machine.

I bought a LG refrigerator. Now 5 years old. It quit working. Started by calling the 800 number for LG repair. That was on July 27th 2020. Getting a call center out of the United States. They were very nice for the most part. A little hard to understand. I started getting texts with repair service would be in touch. I would wait and not hear anything. Call again. Again promise I would hear from them. This has gone on mind you since July, 27th 2020. Not getting anything done. I paid $100 for a service call. Was told there is a leak in the Freon line and maybe a fan problem. So again I call the 800 number. Was told I would get a email to send the proof of purchase. What they know I have it. I got all the information ready. As of today Oct. 28th of Oct nothing has happened. Thank You for letting me vent.

It takes me hours to wash a load of clothes, because it keeps stopping blinking unbalanced, it does this whether there is a full load, just one thing or cleaning. The washer will get down to 2 or 3 minutes left in the cycle then completely reset itself back to the beginning of the cycle and start all over again. Took me 6 hours to wash 5 towels the other day, finally had to stop the washer hand wring out my towels, just to get the load done so I could wash more clothes. My towels have never smelt as bad as they do since I got this washer 3 years ago. Hate this, I have 7 people in my house I cannot wait hours to wash one load of clothes.

I purchased a new LG WaveForce washing machine at a Best Buy. It has never worked right since purchased. I called Best Buy, they told me to contact LG. I have been contacting them for over a year. They want a service person to come over and over to replace the brain of it. This changes nothing when it is built to work that way. Its not broken, it just doesnt function right from the start. Ive sent pictures of the loads that come out in big knots! The machine is high efficiency so it should be economical, but when it goes UE all the time, you can never leave it alone to do a load. It will keep draining and filling up to try to even itself. Its very wasteful of water! This is not a floor leveling problem at all. Its the machines problem. Some loads just all float to the top and never get pulled down through the water, which leaves spots on clothing and not overall good cleaning. Its just a lemon! I want my money back! Neither place will give it to me. I paid cash, I have receipt. I took pics of how my loads come out, but keep getting the runaround. All I want is my money back! Ive been married for 32 years and this is my third washer, so I do not abuse them. There is just no help coming anywhere for me! No company should get by with this kind of customer treatment.

At 6 months old our top load highest model LG washing machine we purchased at Lowes has had problems. We are now in year 3 and have not had it fixed yet. Lowes, LG, and the Steel City Appliance in Sault Ste Marie, On are all useless. The appliance repair company has been to inspect washer, ordered wrong part, never shown up on 3 appointments, then quit doing LG repairs. Call LG. They say they will send someone from Sudbury 150 miles away, they say, We dont come that far. What a joke. We are at wits end. Dont buy LG.

I purchased an over the range microwave in June 2019 but unfortunately it has already stopped working twice. Both times the microwave turns on and counts down the time but does not heat up. I would like to think it just a faulty microwave but our brand new LG refrigerator has leaked twice and caused thousands of dollars of damage to our neighbor below our condo. LG refuses to replace either appliance and insists on making the same repairs over and over again until it is deemed a unfixable manufacturing defect. I will never buy LG appliances again.

Purchase a set of LG washer (WT4870CW) and dryer from Best Buy that was last year’s model on 04/12/2014. Upon the washing machine acting up and not draining after about 10 or 11 months, we called LG support to get it corrected, was when we were informed it was almost two years old. Even when we had it less than a year. The washing machine had OE and UE errors popping up interrupting the spin cycle continuously, requiring resetting and restarting in the spin cycle. The first tech diagnosed it needed a stator, ordered that to our house and installed it, problem continued. LG schedule second tech service company, who diagnosed, after reading bulletin stator replacement no longer done, but circuitry parts. Ordered two, parts came to house and third person came in only installed one circuit, stating I needed two separate circuits for washer and dryer. Problem continued. LG was notified and I was informed the previous appliance service technicians came from an appliance service company that they can no longer recommend. Plus since this problem has extended past the original warranty I needed to get an extension, which was done at no cost, to cover the next service person. A third appliance company, who came today and diagnosed Pipe in house will not let unit drain, gets pressure build up and no drain. Customer needs plumber. Nothing wrong with unit.” I immediately returned home and showed the tech the fault of his diagnosis by detaching the drain from the drain pipe in the house and connecting the cold water feed to the drain pipe and had it run for several minutes. THEN he said, I dont know what to tell you. Then he said my pipe was too high, so I pulled out the manual nearby and NOPE the pipe length was well within the distance in the manual. Wrong again. The machine works he said, when you dont connect it to the drain pipe, so it’s a drain problem he said. Nothing wrong with the machine when you disconnect it and let it run in a garbage barrel, he said. What are you talking about, the machine worked for like 10 or 11 months and now this problem wont go away and you are saying that the problem is not with the machine? “Oh it tries to send the water up but it can only send so much, then it figures it cant then it shuts down.” “Oh,” I said, “then it’s a sensor problem, or a computer problem.” “No there is nothing wrong with the machine, when you disconnect the pipe into a garbage barrel.” How does this continue on? “Oh, Ill have my boss give you a call, because I cant fix a problem that isnt there.” There were also suggestions to re-route my drain pipe through the basement window opening, creating a new larger pipe, but his suggestions simply met deaf ears by that time. So after he leave and here I am at the Consumer Affairs site reading all the numerous complaints and I find one service tech diagnosed a pressure switch as the problem, which under warranty I would welcome before I send this unit to the scrap heap.

HATE this machine. I have never done a load of wash where the error light didnt come on for unbalanced load. It even comes on when doing the tub cleaning with no clothing in the tub. To get a load done it takes hours cause when I go to check the error is light up, so rearrange, start again.......This happens two to three times. Ive tried loading the wash around the edges, in the middle, etc. NO luck. Wish I never purchased this machine. I feel Im stuck now cause it wasnt cheap.

The first problem was (what I found out is very common) the pump broke. The hose had to be drained and the pump replaced. Paid for new pump from authorized LG repairman plus fee for his visit. Second problem, the dryer settings stopped working. No matter what settings were selected the dryer stopped at 20 minutes. Clothes were not dry. Now we can only use the Time Dry and Temperature selection. At least we can dry the clothes. Third, the washer stopped working. We tried following instructions from LG and nothing worked. They suggested calling their authorized repairman who would charge for the visit as well as parts, etc. All the blue lights blink but the washer will not choose a setting and doesnt start. We tried holding the start button down for 3-10 seconds. Song plays. Nothing happens. Still cannot select setting. Occasionally it is in a good mood and works normally--about 1 in 200 tries. The only way I have been getting it to wash clothes at all is by holding down the Start button at the same time as the Pause/Play button. Then IT selects a setting, usually Cotton, and the door locks and washer starts. All through cycle all lights blink including the orange one for Delayed Wash. Now nothing is happening but the blue lights for Start and Pause/Play come on, song plays and no selection, no start, no way to operate washer. We were told LG was the BEST brand. Lifes Good their commercials say. They should change them to LNG: Lifes Not Good because now we cant wash our clothes and drying must be done manually. THESE WERE VERY EXPENSIVE APPLIANCES. SHOULD HAVE GONE TO SEARS AND BOUGHT THE CHEAPEST ONES SO WE COULD REPLACE THEM WHEN THEY BREAK. Its cheaper than paying the authorized repairman to come out, pay for his visit and parts. All computerized and were told on the phone that the whole panel might need to be replaced. THAT WILL NEVER HAPPEN.

I purchased an LG refrigerator (Model: LFD22860SW) in March of 2007. The light lens in the fridge part melted and light sockets brown one bulb melted in. Sears gave me an unacceptable three-week wait for the service. For $251.00, they can come out sooner. The local appliance store gets my new and repair business going forward. LG = Lost Groceries SEARS = Not so solid

My LG has been very reliable for 9 years. I love having the freezer at the bottom with the double refrigerator doors at the top. The ONLY design feature I don’t like at all is the temp controlled drawer that goes across the full width of the refrigerator. In order to use that drawer you have to open both doors. Would much prefer 2 smaller drawers accessible individually from each side.

I have an LG WT4801CW washer that was purchased from Home Depot just four months ago and the washer just quit during a wash cycle and with the lid locked, you cannot remove the clothes. Naturally, the LG tech gave me a reference number and a service center contact to call. The only problem is that its Friday evening and the service center will not be open until Monday. I would not recommend this product to anyone else. Based on other reviews, it seems that LG is aware of the problem as it is not a single situation issue. I will plan on replacing this unit after the one year warranty period is up.

I bought an LG 25cft french door refrigerator several years ago and I just love it. So big and roomy, I hope it lasts many more years!! Nice stainless steel look and well lit.

$3000 and 3 years old our fridge died just before the holidays. LG set up 2 appts with their technical support at A&E and neither appointment was honored. I have parts sitting here in my home; a compressor and dryer sent by LG for the technician. 2 days sitting home after canceling a long awaited doctor appt and other work related activities. There seems to be no end in sight and no way to contact upper management at LG in Huntsville, Alabama. They are hiding out there and taking no responsibility for their inferior product. Never again LG.

When in spin cycle washer moves all over. They have come out 1st year more than a dozen times to repair. They have changed numerous parts to no avail. All repairman say that is my ceramic tile floor which 90% of the country has in their washroom. I still dont understand. I told them the previous front loader did not have this problem. They asked me if I bought extended warranty. I said it should be good from get go, brand new and installed by Home Depot. Went back to home depot to discuss further no avail. Either they said contact LG which I had done! When speaking with LG numerous times each time they were completely unprofessional rude. I finally explained Lemon law which when they said to me to screw off, I own this piece of crap which no one stand behind. I choke it up too. I will never ever buy a single LG product, even if they were the last company to produce anything. Stay away. Every time I see someone near their product I tell them to run. Poor customer service, poor quality product. I call them LIFES GARBAGE!!! So my unit is 2 years old now and because of the movement of my machine it destroyed the new floor. Remind you all techs said my floor to blame and also my walls. Thank god I keep door closed when my son is here so he doesnt get crushed by this garbage. Oh I spent $1200 plus hours lost while techs were here which was min 4 hours x 12 times on this machine. STAY AWAY FROM LG PRODUCTS PLEASE.

I bought the LG set about 11 months ago. For the first month it operated like a dream. Then it started leaving residue on my dark clothes...looks like streaks of lint or undissolved detergent. I have changed detergents, added less or more, used large loads and small ones, and nothing helps. I have to wash the load a second and sometimes third time without detergent to get it clean. Another problem is that if I wash anything with my darks that is even slightly lighter than black or brown, the dark dye is transferred to the clothes and ruins them. I have done the same thing for years with other machines without problems, but this one for some reason causes the dyes to transfer. I think both problems are caused by too little water being used. Have finally lost patience and will start the never ending cycle of service calls, I guess. I dont recommend this product. It does NOT save water.

The purchase of the LG Washer is by far the worst I have ever made. Despite complaints to LG nothing has been done. The finish on it has faded, during the spin cycle the vibration is horrible, knocking things off the shelf, the smell cannot be controlled along with the mold on the rubber seal. Now I notice chipping on the glass on my front loader that has now produced a crack along one side and is making its way toward the center. Never will I purchase the LG brand again!

LG True Balance Washer - I agree with every negative review I have read. Bought this expensive laundry set that doesnt get clothes clean, throws itself off balance no matter how large or small the load is. Takes forever to do a few small loads and the clothes come out spotty (white clothes w/ detergent stains). I also bought the matching dryer that takes several tries to get the clothes dry. Dont use the high heat or your clothes stink. Very unhappy. Wish they would trade them out with something that works.

I am disappointed with LG Customer Service. I am a repeat customer and have been treated as though LG does NOT care. My dryer (purchased 10-17-2018) did not dry our clothes beginning on 7-8-19 (today is 8-6-19) and is still not working. I have had A&E Factory Service out 3 times already and is still not working. The first diagnosis (7-16-19) was it was a bad igniter. A new one was shipped and 9 days later the technician came out (7-25-19) to replace and behold the igniter that was shipped was defective. So a new one was ordered and is it is still not working.When the A&E technician came out today (8-6-19) he said he had a message from Stack(?) to further expedite the issue they would have a conference call with LG. Today it was determined that there MIGHT? be an issue with the control board. So to expedite this the A&E technician requested the part be shipped overnight. LG REFUSED to ship this overnight. I called your customer service number (800-243-0000) after an 1/2 hour on the phone they said they could not help and suggested that I call the parts department. In case you are wondering if you read that right, yes, I should call the parts department to try to convince them.Look I realize it cost a couple bucks extra to ship overnight, but after 29 days and is it is still not working, is this the kind of customer service one can expect from LG? So for that extra $5 is it worth it to LG to lose a repeat customer? Is it worth $5 to LG to have me tell others of my experience when asked by family and friends?

I got a LG refrigerator, black stainless steel. But six months later I noticed that left door had cosmetic problems. I called LG and they send a technical. He told me that the door need to be replace it. He send all the information to LG, however, they did not reply. He provide me their customer service number. When I called them I was told that they did not do anything about cosmetic problems. I have been looking for background about these type of refrigerators, and there are more customers having this type of issues as well. How can a company does not take care of their quality? Why is this type of products in the market? Who is responsible for bad quality? I paid an extra warranty, and reported to them as well, but they told me that LG should be responsible for their quality.

The controls on this microwave take some getting used to. Theyre impossible to see in dim light, and theyre not really very intuitive. My old microwave had actual buttons with numbers on them. This one uses a cutsie system that must have been designed by nerds who just wanted to demonstrate a clever-- but not user-friendly-- alternative. Oh well! Otherwise, the microwave works just fine.