When I grew up, my mom and dad had a Whirlpool dishwasher and it was the ONLY dishwasher we EVER had. The SAME one, for over 20 years! So, with confidence, I purchased a mid-range unit. (over $600 2015). By 2016, ONE year later, I was already buying replacement parts because the top rack was falling apart and the bottom spinner broke as well. The parts were extremely expensive and hard to find. Now, a mere 4 years later, you cannot find ANY parts for this machine and there are so many issues with the unit. It is no longer functioning. When it did work it ran for 4 HOURS!! Even then, the dishes are filthy. I am so upset by whirlpool. I want a full refund from the company for treating their loyal customer so badly.

We had the refrigerator delivered in March, 2013. We noticed a leak in February 2014, only because we smelled a musty smell in our garage, and removed the rug outside the door, from the garage to the kitchen. Then we started noticing water in the garage. It was shortly after we determined it was the refrigerator. We bought this at Lowes and they use A&E, and they did not show up for the first appt. They did replace the pan a few days later while we had to replace dry wall behind the fridge. This time around (month later) we noticed the fridge/freezer was not cooling. So A&E came out and determined its the compressor. So now we threw out hundreds of dollars of groceries, and water was leaking all over the floor again from ice thawing. I believe the refrigerator has had problems all along. We have had it for one year. I think we should be reimbursed for the compressor! Thats the least Whirlpool can do after losing so much food and money spent on the wall, and all the water mess etc. I will never buy Whirlpool again, and I will never purchase from Lowes again. We always bought at Lowes, but this was a bad experience, and I get told one thing on the phone with reps and another by A&E.

Purchased new 2013. The washer doesnt wash well and the spin cycle is malfunctioned - loud and the nut comes off and must be replaced often. The worst system ever purchased. DO NOT buy this washer!!!

When washing towels or a blanket or quilt, anything substantial it wont spin the water out of the laundry. This washer is only 5 months old.

Our Whirlpool is 8 years old and - knock on wood - it has been very dependable. It has enough settings to take care of the range of our dirty clothes. It is a front loader and I like that type - it gets the clothes clean in cold water.

Ive had nothing but problems with the Whirlpool Cabrio washing machine and dryer. The motherboard has been replaced three times, once on the dryer and twice on the washing machine. The inside of the washing machine is going to fall apart because of the rust at the bleach holder. I saw some of the complaints. Is there any way we (consumers) can sue Whirlpool for selling defective units? We are from all across America and there is no way we should all have the same complaint. The stores that are selling us these items should be held accountable. Also the only thing Im getting from them is, Theres nothing we can do. PLEASE DO NOT BUT WHIRLPOOL WASHERS AND DRYERS!!!!

This is about my Whirlpool washing machine that has abruptly stopped working. My Whirlpool washing machine was bought in 2013 and was running [absolutely] great until Tuesday October 3, 2017. I called customer service and they said it was out of warranty. My Whirlpool washing machine model number is: WTW48008Q0. Serial number is: C34923747. I do not have the money to get this machine fixed. I am already a struggling mom, working hard to pay bills and I am already falling behind on most of them. I just had death in my family and now the machine dies - well there seems to be no end to all of this. I would really appreciate Whirlpools help in getting my machine up and running again. I have been a loyal Whirlpool customer over the span of more than two decades. I am a Whirlpool fan. My past machines have lasted 12 plus years on upwards to 15 years each.Let me share exactly what my washing machine is doing: I went to wash clothes as usual the other day; the machine filled up and stopped abruptly - that was it! It did not spin but instead emptied the water without washing the clothes and made some loud chitty chitty bang bang noises before it was all over. I unplugged it after wasting a lot more water thinking that it might just suddenly start working. It did not start working again, it just continued its non-working status.My family has bought Whirlpool washing machines and dryers for years from Sears; we were totally satisfied with the products we purchased, however, this washing machine did not make the five year mark. I really do not know what is going on with the machine; what I do know is this - it stopped working and I would like to get it working again. Hopefully it is not defective by design. #WhirlpoolWasherDefectiveByDesign. I found Whirlpool washing machines to be very reliable and would love to continue my great relationship with Whirlpool.

My washer and dryer have been a great experience. Doing laundry has never been my favorite chore but these energy efficient and state of the art machines live up to their advertising. One of the best things I like about the washer is the ability to set the run time for a future time. I do wish the dryer had something similar.

I love my stove and all of its features. My stove is easy to clean and I Love the self cleaning oven. I have a flat top so that helps when it comes to cleaning, not to mention it makes cooking a breeze. I love all the push buttons and how smart my stove is. I highly recommend my Whirlpool to anyone looking for a great appliance.

Absolutely the worst hot water heater I have ever owned. Broke within first year which Whirlpool sent me a replacement valve assy which I had to install myself. That one failed in 3 month and unit was out of warranty so I received no help from Whirlpool. Had a serviceman fix it again and it failed again. So I ended trashing the unit. I would not buy another Whirlpool product as long as I live. The last 5 appliances I purchased from Whirlpool all failed within a few months after warranty expired. This is no joke. Everything they sell is farmed out to other countries than the US and the workmanship and quality is the worst I have ever seen. The service people are nice when they tell you that they cant help you with your problem. Dont waste another dime on Whirlpool! Very bad product.

I had to re-arrange my kitchen and have my slider doors moved over a foot to accommodate this monstrosity. After about 2 years the icemaker and water dispenser died - had to shove a facecloth in it to keep it from making noise. The white color is very hard to keep clean. Overall, I would not recommend a Whirlpool brand refrigerator.

We purchased the extended warranty (service plan number **). The washing machine has been giving trouble. It locks out during every wash cycle and each time, we have to unplug the machine to reset it. Sometimes it makes it through the next cycle and sometimes, not. The first couple of calls we made, we were told to make sure it was cleaned, to make sure it was leveled. All this was done and we still have the same problem. Finally, a technician was sent out. He could not duplicate the problem and left. Thirty minutes after he left, the machine locked out again. We put in for another call, we were told it would be two more days. In the meantime, we actually video taped the next three times it locked up. This time, when the technician came out, he was able to see our video as well as saw the machine lock up. He stated, It did not give me a code so I do not know what else to do. He left and ten minutes after he left, it locked out again. We immediately called back and they informed us they could not get anyone out again until next week. This is very frustrating to have an obvious problem and have an extended warranty and the problem cannot be solved. We feel as if we are being blown off. Is there anything you can do to help us and/or give us advise of how to get this problem resolved?

I purchased dishwasher model #GU2800XTVT0 in May of 2009. Today, it leaked water all over and damaged my floor. My husband pulled the dishwasher out of the cabinet and found that the motor had fallen off. It did not have a bracket to hold it in place and worked loose, which then disconnected a hose. I called the customer service but they wont do anything because it is beyond the 12 month warranty. It only lasted slightly more than two years. This is obviously a manufacturing defect and we were just unlucky enough that it failed after the warranty had expired. The most ironic thing is that my husband worked for Whirlpool for 20 years. There is no loyalty here.

We purchased a Whirlpool Refrigerator Model Number WRS555SIHZ06 Serial Number HRA2506806 on July 15th 2021 from Lowes. First one from Lowes came off the truck damaged so working out of a cooler in the kitchen for 2 more weeks. Now 4 months later the compressor is out and all the food spoiled like $400 bucks gone and food is expensive these days. I called and Whirlpool said no food allowance and no replacement. Fridge can be brought over - so repairman will come out in 6 days and then say he has to order parts then I wait two more weeks then the repair. So 3 weeks without a fridge with the holidays coming up and people to feed and food to cook. This is going to be interesting. I hate Whirlpool Refrigerator - never again will I purchase one of this appliances. The GE I had for 12 years and no problem at all for 12 years. What is going on with these companies????

Bought a Whirlpool Freezer on bottom in Feb 2012. Its December 2015. Only had gotten a 2-yr warranty. Wished I would have gotten a longer one. About a yr ago the freezer started leaking water all over the bottom of the freezer which turned into a sheet of ice... then leaking water all over the floor. Now there is a knocking/clicking noise coming from the back of it. This product is only 4 yrs old and Im praying it doesnt give out on us. That was an almost $2,000 purchase. I was hoping to at least get 10 yrs out of it. Never buying a Whirlpool Fridge again.

This is our second Whirlpool refrigerator that has the same defrost water drainage problem. I was told this newer model had updated technology, not so, actually it is worse. My older refrigerator went about 8 years before I started noticing water on the floor and this newer model is 4 years old and it started having water overflow at 3 1/2 years. Then in April we replaced the water filter and the ice-maker stopped working. My freezer also stinks like stale water (my reason for replacing the old refrigerator plus the water on the floor). I followed a YouTube video for defrosting the drainpipe, it was very tedious, labor intensive, and time consuming and worked for 3 weeks. This is very upsetting. After spending $2500 to have such problems and my expensive $150 4-year extended warranty expired just weeks before the ice-maker went out. This is obviously a design problem that Whirlpool refuses to address since my other model was a year 2000 model and my 2013 has the exact same problem. VERY POOR customer care in addressing these design failures of both the defrost drainage (just make a larger drain port!!!) and the ice-maker.

Replaced the “brain” twice. No hot water for 2-4 days each time, waiting for part to arrive. Now I have to replace the nylon drain valve because it won’t shut off. Gonna use brass replacement. Fortunately I have it drain to a sump pump so house isn’t flooding. Don’t buy Whirlpool water heater from Lowe’s unless you enjoy this kind of thing. Consolation: the folks at the help line always answer the phone and are knowledgeable. And they’ve heard these same complaints over and over. One guy even said to buy AO Smith as they are made in Tennessee instead of China.

Needed a washer right away and have had Whirlpool before. Simple & easy to use. Not confusing to the average person or teenager for that matter. Reliability from Whirlpool is excellent. I have had many products from them and have enjoyed them all. They have been quite reliable over the last 9 years. They are out of date but they work. Not a lot of bells and whistles but still nice. They are both full size and have enough options for me. I am still happy with the pair and would purchase again if needed in the future. Price was good at the time as I cannot see spending $1K on them. Not always the more expensive is a good idea either.

Whirlpool is a very good company and their products work very efficiently! If I had a choice to choose in a different type of washing machine I don’t think I could choose. Whirlpool is very reliable. Their older machines as well as their newer machines! They last pretty long. The dryer is dry very well as well as the washing machines agitate your clothes to get them clean.

In August of 2013 the lid on my Whirlpool Cabrio, model #WTW7800XW0 simply fell apart. This washer was purchased from Lowe’s in Live Oak, Florida on August 23, 2010. Lowe’s put me in contact with the authorized repair service, A&E Factory Service. The A&E technician arrived and told me the hinges were the cause of the lid breaking apart. He ordered a new lid and new hinges. When the lid and hinges were delivered the technician came back to my home and looked at the hinges again and said they didnt look that bad so he didnt bother even opening the box with the new hinges. He just put the new lid on and said I shouldnt have any further problem. The total cost of the new lid, hinges and service call amounted to $385.50. Well, here it is - not even a year later and the same problem is back with me. Yesterday (July 23, 2014) I was doing a load of laundry. When the load was complete and the lid lock turned off - the lid actually sprung upward and now the lid wont close. It seems that Whirlpool is fully aware they either have a design flaw of defective lids and they are gouging the customers for their errors. The Cabrio model is supposed to be top of the line - certainly not a cheap machine. I was, at least, happy with the performance of this machine cleaning my clothes properly but this lid problem is ridiculous. I do not plan to purchase any Whirlpool products in the future if they do not make things right by myself and hundreds of others with this same problem.

We purchased an over-the-stove Whirlpool microwave in January 2011, when we remodeled our kitchen. In May 2014 after a loud pop, the microwave stopped working. This was Model # GMH6185XVS-1. Of course, the warranty is no longer in effect. I feel a high-end appliance that cost $500 should last longer than 3 years. I will not purchase another Whirlpool product.

Whirlpool French Door 32 Cu. Refrigerator - Purchased refrigerator Nov 2016. Never worked, never cooled. Called Sears and was told to call Whirpool. Had to then wait 1 week for repair company to send out service tech. He determined it was unrepairable. A replacement was delivered. The replacement started flooding the interior down the back, filling underneath the bottom drawer and down into the freezer (ruining everything in the freezer) and out onto the floor. Called Whirlpool and had to wait another week for a tech. They assessed the problem and left. I was told it would be fixed within the week, that theyd call when the parts arrived. 3 weeks later, no word. Called Whirlpool, the parts were on backorder with no ETA. Two weeks later the parts were expedited, after I called again crying, and a tech came out again to fix the flooding. Two weeks ago the fan started to make a very loud noise and the internal temperature started to fluctuate and finally settled between 55-60+. Everything was ruined, again. This refrigerator is defective. Whirlpools customer service is deplorable. DO NOT BUY ANYTHING FROM WHIRLPOOL!!! They dont care that they make and sell defective crap. They dont care about how much money and time youve lost because of their defective merchandise. You have to have a service repair person come out at least 3 times before theyll even consider a replacement unless the repair tech considers it unrepairable even if it never really works or if the parts take weeks to be delivered. They DONT CARE about anything. Worst part is that I have no power or recourse. No one will help me. I was told today by the Sears Customer Relations to hire a lawyer. :( This is so wrong.

I recently purchased a Whirlpool refrigerator, model number WRT351SFYB00. Several months later, I noticed a small amount of water on my kitchen floor. I moved the refrigerator and found the hard wood floor under it had been completely ruined, so the leak had obviously been going on for a long time. Possibly since day one. I called a repair man. He identified the leak was coming from a cracked drip tray which was not uncommon. However, much to his surprise, due to the design of this model, he was unable to remove and replace the tray. He explained there was a metal panel bolted in place that was preventing him from replacing it. He said this panel was also bolted to the compressor. Therefore, the best he could do was caulk whatever cracks he found in the existing tray and hope for the best. It goes without saying he could not guarantee his work like he normally does.I noticed this same complaint on a user forum website on Appliancepartspros.com, so this refrigerator obviously has a significant design flaw. My repairman said if it was his refrigerator, hed get rid of it, and also indicated that after seeing this, hed never again recommend Whirlpool to anyone. All I know is that Whirlpool is permanently off of my list now as well.

Model WMH1164XWS-3 Microwave - I purchased a brand new home in 2012 with all stainless appliances, within 3-5 months the outside door handle where it attaches at top and bottom of microwave has chipped, so that the screws are shown. I havent had the time to look up the replacement part until just now. Very disappointed in the amount of money a handle only cost.

In less than 4 years my dryer had to be fixed twice as well as my washer. The dryer does its job. The washer is one of those HE washers that does not use much water. Clothes do not get clean without much water so I always need to set the washer on bulky to have water to cover the clothes. I wished I had kept my old washer. It worked a lot better.

Purchased this electric range Maytag model YMES8800FZ1 in September 2017. Thought it was just like my old range with self cleaning mode. Beware! Do Not buy this or anything with this new AquaLift self clean technology. That means youre down on your hands and knées, scrubbing. It doesn’t work. Read all the reviews about this new technology. Salesman never informed us. We innocently bought the range with self cleaning, paid lots of money, for crap! Very upset. Will spread the word for all future buyers, pay attention to the self clean mode on what youre buying, cause no one will tell you. Now trying to reach Maytag, but apparently they don’t care.

I have 2 dishwashers. A stainless Quiet Partner III & a plastic Quiet partner II. The Partner III never gets the glasses completely clean. The cheaper Partner II gets everything clean but has had several service issues.

I purchased the Whirlpool Duet Steam Washer and Dryer in the spring of 2010. Washer bearings just broke. I was told that the bearings in these machines are not strong enough to support the spin cycles. It is very disappointing to think that a company like Whirlpool would have their customers pay $1000 for a machine they know is not going to last. I agree with Julie. Maybe a class action lawsuit needs to be filed. Is there a lemon law for washing machines?

I purchased a Whirlpool accubake oven in 2010. The repairman has been out to repair it 5 times. Thats right 5 times. It wont maintain the baking temperature. They have changed the mother board, the ignition switch, the harness, and the thermostat. Every time the repairman leaves it works and then I go to bake something and it doesnt. Once it reaches 350 degrees the oven cuts off. You can hear it trying to ignite but its like the fire doesnt catch. I have to shut it off, press bake and heat it up all over again. This is so annoying. Bad thing is I like the look of the oven but clearly this is a shotty product. I will never buy a Whirlpool again.

I purchased a Whirlpool refrigerator for my condo in February of 2012. During the past six months it started to freeze everything in the food compartment, and then during this past month the freezer started to slowly die. Ice cream became soup. After calling repair and examination it appears the fridge has basically died and it would have cost me over $500 to fix a $570 refrigerator. That type of lifespan is unacceptable. Before energy efficiency demands from the government, refrigerators lasted much longer. In the 50s, 60s, the refrigerator my parents owed lasted nearly 30 years. Am I expecting too much? Apparently so. I went out and purchased a Frigidaire this time. Hopefully, Ill get a few more years out of that one (Not happy).

We got what was a top-of-the-line Whirlpool Refrigerator about 10 years ago. It is still running, BUT all of the drawers have broken at least once and the door shelves no longer work. The replacement cost for each item is ridiculous especially considering how flimsy the items are. We decided to look at Whirlpool Refrigerators since the one we have is still running. They have changed absolutely nothing in the drawer or door design. It is all still very flimsy especially compared to the competition. I would strongly advise anyone looking for a fridge to look elsewhere, since, obviously, the quality of the interior is not a priority at Whirlpool. Avoid Whirlpool Refrigerators. The drawers and drawer shelves will ALL break since they have put no effort into fixing obvious defects.

I purchased a Whirlpool Gas Range from hhgregg July, 2013 and the oven was non-operational within 4 months. Since then Ive had 4 repairs on this lemon of an oven. I purchased the extended warranty plan through Assurant and, fortunately, have not had to pay a dime for these repairs, but I should not need to keep repairing the same parts continuously. Either the replacement parts are bad or the service technician is terrible and doesnt know what hes doing or Whirlpool makes such poor products that they are not meant to last. There is NO lemon law for appliances and the decision to replace appliances is the decision of the Assurant Warranty Co & they won t replace it and even if they did it would be with a used refurbished gas range. Why would I want someone elses refurbished piece of junk when I already have a repaired piece of junk?!

Purchased top loading Whirlpool Washer WTW5000DW0 10/12/2015 at Best Buys, first no agitator machine for us. Two weeks later I call for repair service because of the noise from tub. Explained in other reviews as earthquake or jet engines. The machine is in the garage and can be heard through the walls into the house. Repair tells this is normal for the machine and it must be our first none agitator machine.I then purchased a extended warranty policy through Whirlpool. 12/13/2016 machine no longer washing clothes. Call Whirlpool for service. Repair came out 01/17/2017 (a month later). Washer plate had to be replaced. The gear was completely shredded. Not in stock, waited 2 weeks to get repaired. Tension springs on outer tub replaced at same time. Was told the excessive grinding and bumping of the tub was not the reason for the gear shredding.06/30/2017 same problem, I set a repair date 07/01/2017 between 8:00 a.m. and 12:00 p.m. No one shows and no call. I call Whirlpool and they are sorry and set the appointment the same day for before 5:00 p.m. No one shows our calls. I call back. Already closed. I call the next day. Sets a new date 07/05/2017, 8:00 a.m. to 12:00 p.m. Same problem. I called back speak to a supervisor who says hell get to problem and find out whats wrong. Sets a new date 07/08/2017 8:00 to 12:00 p.m. 07/07/2017 I get a call after 5:00 p.m. that the repairman is not available and can we reset for 07/13/2017. I hung up and called back the next day and spoke to a supervisor I had previously spoke with. He called an outside repair company that Whirlpool uses in this area. New date 07/12/2017. Repairman shows and I explain the washer plate was loose again and I smelled metal burning. I had told my wife to continue to use the machine to wash the clothes. The repairman tells me I voided the warranty by doing this. Im standing in the garage while he has his head in the machine trying to get the washer plate out. He shuts the lid and turns the machine on wash/spin says the machine is ok. We have an exchange of words and tell him I want to see the washer plate gears. He says he cant get the plate out now and I wasnt there for him to show it to me. This continued until he forced the plate off. He called Tech Support to say I voided the warranty. He told them customer claims loud noises and banging. I asked to speak to Tech but he tells me they dont speak with the customer. I looked at the gears on the washer plate and the transmission. Both had metal shavings. He tells me he is going to do me a favor and replace both. Its supposed to take a week. Wait and see. I have asked for a replacement or money for the machine through Whirlpool. I was told there has to be at least 4 repair requests for the same problem and the repairman has to determine that there is a problem or that its a lemon. I will not recommend or purchase another Whirlpool product.

I purchased GMH6185XVS microwave in Dec. 2011. It was installed in January 2012. This was for a remodel kitchen with all Whirlpool appliances. In August 2014, we discovered the micro would not heat. I called Whirlpool as directed by Sears. I am told I have to call a repair service and pay for it. I have a 14 year old Whirlpool in my home. We have never had a problem with it. I had a Whirlpool micro in my previous home; never a problem. This is a second home that we hardly ever use. We are two adults. My daughter had the same problem with the same microwave. I am very upset with Sears as well as Whirlpool. Even if I used this machine everyday, it should not break in 2.5 years. Shame on both Whirlpool and Sears. I will never purchase another Whirlpool product again. I will be telling everyone I know.

We have been married 36 years. Since year one, me and my wife have owned nothing but Whirlpool appliances. They lasted forever. Approximately 4 years ago, we redid our home, and bought all new appliances, stove, refrigerator, dishwasher, microwave, front loader, washer, and dryer, Since then, 4 years ago, our refrigerator ice maker stopped working. 2 years ago, our dishwasher wont heat up, so it is useless to us, and the bearings in the washer are shot. I must say we are so disappointed in Whirlpool. We are barely living on my husbands income as I had to stop working 3 years ago, as I became disabled, but did not make enough money to be able to collect disability. We cannot afford new appliances, nor to fix them. I am sending you the model numbers of each appliance, hoping you will do something to help. This is just ridiculous. It is just my husband and me in the house (washer: WFW9200SQ02; refrigerator: GD5NVAXSA01; dishwasher: no model number, but it is Energy Star II 8575637). Please help. We cannot afford to replace this, nor repair. It is hard for me to go to the laundromat, then come home to dry. Standing long periods to to dishes, takes a toll on me. Please help.

This washing machine has been nothing but a problem from the beginning. Theres always something wrong with it. Things that cost so much should last much longer than a couple of years! I have to clean out the drain about every 3rd time I use it or it wont spin out as well.

We have had a Whirlpool Refrigerator since 2004. We have only had minor issues with the ice maker within the last 3 years. We have had no major problems with this refrigerator. The other minor problems have been the quality of the drawers. After 15 years the plastic started to crack on them.

Im very satisfied with the looks and performance of my Whirlpool dishwasher, it is quiet enough that I put it on to wash before going to bed. It is that quiet. Im not happy about the way it was installed, but that is no fault of the dishwasher or Whirlpool, it works great even though it sits kind of crooked in the cabinet. The dishes are always sparkling clean and dry when it is done washing.

We purchased a KitchenAid KFIS29PBMS00 in August of 2013. By March of 2014 it had stopped freezing and producing ice. Sent out a technician (mind you each technician has to come twice, once to diagnose and then to repair). They determined that all of the panels and ice maker needed replaced. Did so with no resolution. Placed another call. This technician determined that the compressor was bad. Installed a new one on April 10th. The fridge worked for 30 days. Stopped freezing and producing ice. Placed the 3rd service call. Was told that the new compressor was bad. Technician showed up on June 5th to replace it but did not have one with him. He was told by Whirlpool that they had discovered a wiring problem and that if the Serial number begins with K322 -K335 yours is one of them. We are K324. He ran a serious tests and contacted Whirlpool. I was told it is not in Whirpools hands. LUCKY ME NOT. It is now June 19th, I have made 2 additional calls to KitchenAid after not hearing anything back was told that I was in the process of receiving a new fridge and that I would get a phone call. After nothing I called back again. After 47 minutes I was transferred to a Supervisor. According to her while we were on the phone, she ordered a new refrigerator. No upgrade, compensation or a care in the world for the consumer. I will NEVER purchase a Whirlpool appliance again. I expect to have to call back again.

I purchased this machine in February 2019. The standard one-year warranty covered the first service call less than one year later. This call was related to the main control board. If this part goes out it will prevent the washer from advancing through the cycles. A technician was able correct this problem by resetting control board. That was sometime the first year. The next call was for the same problem and it cost me $90 to have a technician reset the board again. I then learned how to do it myself through online research. However, I had to do it more regularly and this got old as you can imagine. I did buy myself about two months of time by purchasing a used part but it soon failed as well. This main control board cost $564 if you get it from the manufacturer. This exceeds the cost of the machine. It was purchased in 2019. (The same machine has gone up to $740 today.) I had no other problems with that appliance however, it appears nowadays with electronics taking over cycles vs. mechanical parts you will not enjoy the same longevity as I did when I got 16 years out of a GE washer before this one. I have replaced this machine with a competitors product that costs less than the part except for the 5-year warranty from Lowes.

I bought the front load washer 4 years ago. The tub bearing suddenly broke. We have 2 people in the house so the washer is not used more than 4 times a week. I was told it would cost $700.00 to repair. The washer was bought with a stackable dryer. Now Im told they no longer make a washer to go with the dryer. I called Whirlpool/Maytag and they could care less. The explanation I was given is that it is a man-made appliance. That is the worst customer service I have ever gotten. I would never recommend Maytag/Whirlpool. In fact I will highly discourage against it.

19 gallon Electric Whirlpool water heater Model #e1f20us015v - Purchased this water heater from Lowes to provide hot water to small apartment with no kitchen for my son, built in my garage. Had unit professionally installed within 1 foot of bath to provide hot water for shower and sink in bath only. Hot water lasts only 5 to 6 minutes and takes approx. 2 hours to recover. My son cannot even take a normal shower! ntacted Lowes who was unable to help and told me to contact Whirlpool. Contacted Whirlpool after my model number would not even come up on their website. I asked tech what was the normal expected amount of time before hot water depleted. She did not know. I asked what was the normal recovery rate. She did not know. I asked for information on the energy rating. She said there was no information available. I asked how I could receive a refund. She said that they could only send a plumber to check unit and that nothing would be done if it was heating water. I asked to speak with a supervisor. She said none were available and said one would call me. I never received a return call. VERY DISSATISFIED with Whirlpool on this issue. It appears my only recourse is to purchase a new water heater and scrap the present one.

I have just had one of the worst experiences with any appliance warranty repair service of my life. I rarely complain but strongly feel the company needs to make some changes. They have no repair folks less than 50 miles away from the dealer (and my home). Their refrigerator was sold to me with the understanding that such a service was available as part of the purchase price. Ha! The repairman referred wiggled out of the time assigned to him. Another repair referral will take weeks. The unit is a piece of junk and is malfunctioning in less than a year. When, and if, any repair person comes to my home they will find it in the garage with the rest of my junk.

Cabrio washing machine - I have had the exact same problems as all of the above... lid locks occasionally ... after many frustrating tries. I am ready to pick up this stupid washing machine and pitch it in the junk pile! Soap on clothes so I have to redo ... except many times it takes forever to get the stupid machine to restart... Most times I end up rinsing things by hand in the sink. We are constantly itchy from soap residue. My clothes do not come out clean. Especially the towels. Clothes are not spun out as much as they should be... Have been doing it over again by hand many times... which is not good because They still have way too much water in them and it takes 2 -3 Times longer to dry them! I am so disappointed in this set. I always thought Whirlpool was a great brand but, sadly, I was terribly mistaken. Never again. Finally got someone to say they have to replace all the controls. They say they will send parts but I have to pay someone to change it out... sounds like they admit there is a problem but will not accept full responsibility for it. I did not make the item so why do I have to pay to have it fixed? I believe they should issue a recall and make all of us believers in them again. I guess its my fault for buying their product? So... doesnt clean, spin, rinse, lock and has a bad odor... not a great product, is it?

Well, this saga continues. Whirlpool dishwasher was purchased at the HH Gregg on Rockville Road on March 17, 2012. Whirlpool dishwasher broke down on May 17, 2012. I bought the extended warranty but who cares? HH Gregg doesnt because it does not go into effect until a year after purchase. So since its less than year, I called Whirlpool, who sent someone out a week later, who, of course, cannot fix the brand new dishwasher because 2 parts had to be ordered. This was almost 2 weeks ago! I still have not heard from the company, A & E, who works for Whirlpool here in Indy. Whirlpool called me on Monday to tell me theyre sorry and blah, blah, and will try to find part in five more days. Then ship it to me, and, of course, it will probably take another week for the maintenance man to fix it. I mean, I grew up having to wash dishes by hand, so no big problem. But when you spend $600 to $800 for a supposedly nice product to enjoy the leisure time of your life and get extended warranties, you expect it to work for at least 6 months before breaking down. So be warned. Do not buy Whirlpool, and furthermore, beware of buying extended warranties and appliances at HH Gregg.

I bought a Whirlpool washing machine from Home Depot 4 years ago. It immediately started to grow mold in the seal even though I wiped it clean after usage. I called a certified technician to replace the seal. As he was removing one screw on the lock the Washing machine shorted out essentially destroying the panel and rendering the machine broken. I called Whirlpool and told them that the machine was defective otherwise, why would it do that? My technician has worked on hundreds of machines and this is the first time this has happened. The two managers I talked to refused to help me because I didnt have an extended warranty.It is true that I dont have an extended warranty but also, I had faith that Whirlpool had sold me a good product. There is no other explanation for the washing machine to do that other than it was defective. I asked the managers to send me replacement parts, but they refused to do that. The last machine I had was a Maytag that lasted 20 years and when I gave it away, it was still working. I expected no less from the Whirlpool I purchased at Home Depot.

Purchased range 10-26-12. Had 3 service calls first year. 1st time, it started. When service guy came a few months later, same problem. A new igniter was installed. 3rd time, another igniter was installed. My year warranty had run out but still had same problem. Asked for a new range, was rejected. Im afraid if burner is lit, had we try to start oven we are going to have explosion.

Brand new dishwasher and first time I started it I noticed the timer showed the cycle taking over 3 hours. When done I opened the door and there was some water in the bottom and the door was very wet. Dishes had not been washed. A glass that had turned upright had no water in it. The soap pod was still intact. I started over again and the same thing happened - two more times. The silverware is not clean either. Its going back!!! Im sure there will be resistance but we will deal with it.

We bought a Whirlpool Gold Refrigerator from Lowes just over two years ago and have had trouble with it starting a year and a half later. It kept freezing up and the top refrigerator compartment wouldnt get cold. We had to defrost it every three months. Now it doesnt even work. This expensive unit is less than two and a half years old and Whirlpool expects us to pay for the repairs. What happened to the days when a refrigerator would last 30 years? I hate to say it but be smart and buy Japanese. At least they take pride in what they make.

The French door fridge with the freezer drawers on the bottom are very flexible and easy to access. It goes downhill from there. The ice maker takes 4 days to fill up the bin with no use. The unit does not defrost and freezes up every six weeks requiring a manual defrost. Three mods have been made under the service contract and performance has not improved. PC boards have been replaced and at least one thermistor. My understanding is this is a single compressor unit with piping, relays and valves to port refrigerant to two different evaporators as needed. Unfortunately it simply does not properly balance/defrost and the freezer door freezes up. It certainly is not compatible with a high humidity environment. We will never buy another cooling design like this, but sure like the French Door layout. Glad we have a service contract.

We were at end of cooking salmon in CorningWare and the door blew open with amazing force!!! It is a double oven... Sounds like Whirlpool doesnt care so trust me we are not buying one ever again. :(

The stainless steel refrigerator door is rusting after only 5 months and the company respond it is cosmetic and we the customer have to live with it.... They will send a cleaning product which didnt remove the rust. Review that was written on the company facebook page wasnt published because it didnt meet the company website guideline. Its disappointing and frustrating to realize that we have to go through it. Not happy with customer service.

FRUSTRATION!!! It is unbelievable that even appliances have become DISPOSABLE! Where are the days of when our parents bought well made appliances that LASTED 20 years with NO problems??? There was satisfaction knowing that a purchase of an appliance was $$ well spent! These days it costs MORE to replace parts than IF you purchased a brand new machine! We purchased BRAND NEW Whirlpool Duet Sport Washer AND dryer in 2007. The washer has been repaired a total of 5 times and the dryer 3 times!!! IN A SPAN OF 10 YEARS! Are you serious?! With the $$ spent on warranties/ labor/ parts: WE could have purchased new appliances. What is WRONG with this picture? IT IS ALL about making money on REPLACING PARTS/WARRANTIES/LABOR!!! Forget the consumer that is spending THEIR hard earned money to buy the appliances initially. Short of going to a laundromat, the consumer needs to purchase a washer & dryer. So I guess it is a vicious cycle of REPAIRS/REPAIRS AND MORE REPAIRS!!!

We’ve had problems with our fridge where after we had it for about 2 months a crack formed on the inside, the repairman came and put a piece of tape, tape on a new fridge I wasn’t happy. Then we had our stove for about a month and the front right element went it was replaced but to this day it works when it wants to and I brought this to the repairmans attention when he came to replace an element in the oven and he didn’t even offer to take a look at it. We called Whirlpool on the 27th of December to get service on the oven and was told nobody could get here until the 2nd of January. This ruined New Years Eve Plans, New Years Day Plans and our turkey which should have taken a max 5 hours on Christmas Day took 11 hours putting our dinner off until 8:00 pm. We purchased the extended warranty ($700.00) to protect us from high bills for repair and this oven issue ended up costing us about $800.00 for meals out. I asked at the time of my call if there was some kind of rebate to cover our meals and the inconvenience over the holidays and they told me no, that’s pretty bad for such a huge company. Our dishwasher which is also Whirlpool hasn’t worked since day one, we had a repairman out and all he said was, run your hot water before you use it and use Cascade, it’s no longer under warranty and there’s pieces falling off and I have to wash my dishes before I put them through the dishwasher so what’s the use of having one. We purchased all Whirlpool because of the reputation but well never buy Whirlpool again or recommend them.

Bought Whirlpool refrigerator in October 2014, model WDT710PAYH6. Ice maker never worked right and then started leaking water. A month later it is still not fixed even though it is supposed to be under warranty. I bought a Whirlpool dishwasher and stove at that same time -- both of those needed to be replaced right out of the box! Called Whirlpool and they wont replace. Only referred me to a different repair company. Meanwhile it is leaking all over the floor. Now I see all these complaints for the same issue, yet the Whirlpool rep says they know nothing of this problem! I have a brand new Whirlpool matching microwave that sits uninstalled. I am wondering if I should even bother. I bought expensive new appliances to avoid the hassle of older items possibly breaking down -- and I have never been more frustrated in my life.

Last week dishwasher leaked. Set up repair with our local gas company that has service plus. Came today. Repairman showed me there is a hole in the bottom of the tub. Upon closer inspection it looks like the manufacturer drilled a hole that wasnt needed so they routed out a depression in the tub and must have put in some sort of plug or filler of some kind which now came out. I called Whirlpool and explained to lady about the defective tub. She said well if it had a plug of some sort put into the tub it would have fallen out before this. I said Well it didnt it just must have happened as it never leaked before. She said it is no longer in warranty. I told her this is a defect to me as if you drill a hole in the tub that wasnt necessary and then the plug failed that you put in to hide the extra hole. It is a defect not a warranty issue. Upshot is she wouldnt do anything about it. I told her I have always bought Whirlpool but if this is their policy its the last time I buy anything made by Whirlpool. After reading all the complaints registered here about Whirlpool I guess I am more than fortunate as my dishwasher (bought in 2006) had run great until their plug fell out (Great except for all the rinse aid that has leaked out for several years.).

I purchased a Whirlpool WFW9050XW washer in Aug 2011. I have had nothing but problems. Sears sent repair tech 2x; it would work for a couple months and stop. Whirlpool has sent new motor, tub, switches, etc. I feel I bought a lemon and I want Whirlpool to replace the machine.

We purchased a Whirlpool refrigerator to match the other appliances in our kitchen. The unit was purchased in June of 2012. Two and a half years later, it quit making ice and would not maintain proper cooling temps. Not to mention the noise coming from the compressor. So we had a certified tech come out and he said that it was the sealed refrigeration system. He stated that he had seen this issue a lot with whirlpool refrigerators. He said that what they don’t tell you is that it is covered for 3 years but good luck with getting any satisfaction. The cost to fix it you ask? $700.00. Might as well just buy a new one. Took a shot in the dark and called Whirlpool customer service. Gave the girl my information and model number. I got the “Sorry, but your model number is not covered by the sealed refrigeration warranty.” Then I got the ole, “Is there anything else today?” Well, she got the wrong man on the phone this day. I asked her to give me a model number that is covered by the warranty and I will purchase that one. You could have heard a pin drop. I don’t guess she’s been asked that before. She starts to ramble and said, “Well, there are just so many, I could not possibly tell you. Some are and some aren’t.” (Remember that statement) You mean she can tell me that mine was not covered, but could not tell me which models were covered. Huh??? Long story short. I argued with her for an hour on the phone and she finally breaks down and admits that Whirlpool does not warranty the sealed systems on their refrigerators any longer because they are considered value brands. What are value brands you ask? I asked the same thing. I was informed that a value brand is of lower cost to draw people to buy the product. Remember in the movie Back to the Future when Doc Brown said he sold a nuclear weapon to the Libyans at a good price but it was just filled with pinball machine parts? Well, there you go. I get the supervisor on the phone and she has the I’m going to be strict with this customer voice. She basically blames me in the fact that I failed to purchase the extended warranty. You’re right, my fault. How dare I have the nerve to think that a one thousand dollar value Whirlpool refrigerator would last no further than two and a half years? My bad on that one lady. The end result; I was told that I could purchase a new Whirlpool refrigerator and be sure to get the extended warranty. Yeah, why don’t go practice falling down Whirlpool, I’ll be there in a minute. (That was sarcasm by the way).

I recently purchased a new Whirlpool propane water heater. Dependable name, dependable product, years of trusted service, right?! We have bought many Whirlpool products over the years but never again. Got it home and installed it. It sounded like a plane taking off, and that was in the garage. Next came the lack of hot water. Mind you, we replaced a 40-gallon tank with a 40-gallon tank and the last one we had lasted 18 years without a problem.Well, same showers as usual, and we were turning up the heat mid-shower and again and again during the shower. Even turning up the heat on the water heater didnt relieve the problem. We are not happy with the product. And, no, there is nothing mechanically wrong with it; its just sub-par. Our water heater from 18 years ago worked more efficiently than this newer model. We called customer service, and we were told that unless there was something mechanically wrong with it, such as a defect, there was nothing we could do. There’s simply no recourse.Shame on Whirlpool for not making a quality product and standing behind it. This was a very expensive purchase - over $500.00. We thought we were buying a quality appliance. Very disappointed, and I will be returning it. I’m never buying another Whirlpool product again. I can only hope that the company we bought it from has a better customer service policy. Very frustrated and disappointed.

We bought a new Whirlpool washer/dryer 6 months ago. Dryer is ok, seems to take a long time to dry. Washer is horrible. It constantly goes off balance and shakes all over the floor. Once opened, the clothing may be a little off, but not enough to cause such commotion. SO FRUSTRATING! If we could afford to replace these, they would be out on the curb today!

We purchased a dishwasher for $650 and within a very short period of time, the upper rack was so squeaky that it was intolerable. Service guys came and replaced the rack and wheels and all was well until a few months passed and it happened again. At that point, it was outside of the warranty, so we called upon our extended warranty we bought through Whirlpool. Guess what? That warranty doesnt cover the racks. So they referred us back to Whirlpool. They told us we had to pay for it ourselves. After being treated like a ping pong ball several times, we ended up paying about $150 for labor for another guy to come out and replace the racks again. Whirlpool agreed to pay for the parts. A few months later, we again have a squeaky upper rack that is so loud it wakes people up in our house and its less than two years old at this point. Weve been sold a LEMON!! Just got off the phone with a supervisor at Whirlpool who said they cant do anything about it and wont acknowledge we have a lemon. When I told her I was going to take this as far as I need to to resolve it, even if we have to go to court, she laughed out loud at me. We will never again buy a Whirlpool product. Our LG appliances have been great however.

When I purchased my Whirlpool Cabrio washer and dry, I was told by the sales associate that this was the top of the line. I paid a higher price for what I thought was quality only to find out that this washing machine (WTW6600SW2) Serial number CU2973872 is in fact poor quality, made of components that are cheap, unreliable and made to last only as long as the initial warranty. Prior to buying Whirlpool, I owned Kenmore and had a washer and dry that raised four kids, now I own a Top of the line Cabrio that cant wash the clothes of two adults. I think it is funny that two days after the washer started sounding like a jet plane taking off during the spin cycle, I received your sign up for an extended warranty letter. Then I take the washer apart to locate the trouble and find it is a single bearing on the top of the drive shaft, but can I buy the bearing and replace it? No, I have to buy the entire outer tub and drive shaft. So a $10.00 bearing will now cost me $200.00. I am sure that helps your profit margins considering all you have to do is a search for Cabrio problems to find 350,000 hits, or to ask a professional technician and receive the reply that they are replacing 2-3 of these tub and drive shafts per week. I would recommend that Whirlpool tell its shareholders that you have compromised customer satisfaction to line their pockets with profits. If that was your intent then you have succeeded, however you need to also tell them to sell their shares now as you will have no return customers. Most corporations have core values that deal with safety first and then always followed by quality. I can say with confidence that your quality can be nowhere near the top five with this many problems with your top of the line product.

Washer keeps saying F1 and it wont spin. In the middle of load it will stop and it would say F1... It started just a year when we bought it. Now its two years. Its really broke. Before it would say F1 then I give an hour then try again and it works but now no matter what I do it really wont work... I dont know no one who could help me whats this F1... So sad. Its not cheap washer but its junk.

Ive had it with Whirlpool products. I am now getting rid of my third Whirlpool microwave in just eight years. Every one of them had the same exact problem and Whirlpool continues to deny there is a manufacturing defect. Each of them developed a hairline crack extending through the bottom screw of the door handle to the glass on one side and the outside door frame on the other. They will do nothing about it and claim it is just a coincidence. No more Whirlpool ever!

I am not pleased with my self-cleaning oven. I dont even use my oven that often and I cannot get off even the simplest of stains on the sides, top, and bottom. I have tried to clean the oven three times and the stains from pie drippings are still not coming clean. It should not be this hard to clean an oven because my last oven was so much better and it was not Aqualift. The top of the oven is also very hard to keep the burners clean and looking like new. I am very disappointed in this oven and believe that this is false advertisement to the consumers. I pride myself in keeping my kitchen looking clean but this just is not working for me!

Ice machine went out right after the year warranty was up. Convenient right? We called a hometown tech to come out and look at the water valve. He was unable to locate it, so we called Whirlpool service. After waiting 30 mins, they told us they cant tell us where to locate it for safety reasons, and if we wanted anything done to the refrigerator, we needed to pay a tech to come see it. EXTREMELY RUDE!!! I would NOT recommend whirlpool ANYTHING.

Lasted a whole two years, no warranty from Whirlpool. No biggie until I read countless complaints that Whirlpool OTR microwaves dont last. When I was young we had a Whirlpool microwave oven that lasted 15 years. Apparently this one (made in China) is the direction Whirlpool has chosen to take, cheaper products for higher profits.

This washer never worked right. It simply mixes the clothes up with little water. A real piece of crap. See the 2000 other complaints. Time for class action suit.

I love my Whirlpool gas stove and oven. We opted for the convection feature as we are a family of 7 and often need multiple items in the oven. This was a very useful detail. I didnt know I needed that. I now cant go without!

I purchased my Whirlpool refrigerator about 4 years ago and havent had any problems with it. One of the things I like about it is it has adjustable shelves not only in refrigerator part but also in the door part so that you can put bigger items like milk, etc. in door. It also has crisp bin for things like lettuce that works very well.

I bought two Whirlpool (Model: bfg1j4o4t3nov4o) natural gas water heaters. The pilot light would go out to so I re-lit it and sit in the attic until the water got hot and the burner go out. But before the burner went out, I could see the flame go from blue to yellow and hear the water dripping down on the burner. So, after the burner goes out, the water would drip down on the pilot light putting it out.They sent me a thermo coupling for free but that was never the problem. The problem is that the water heaters are poorly insulated which causes the water to drip down on the pilot, putting it out. To make a long story short, no part they send will fix these heaters. I have a GE heater in my house for 20 plus years and it is still kicking. I should have went back with that same heater.For some good news, I got my money back from Lowes. I raised so much hell in that store that the manger gave me my money back just to get me out of his store. I made them realize that all we want is our hard-earned money back from a product that does not work.

This dishwasher is disappointing. Very noisy. Water consuming, and does not clean dishes properly. In addition not much options with timing settings. There are just few setting options and each take long time.

I have Whirlpool 40 gallon heater 5 years ago. The pilot light went out and I replaced the parts. This has happened three times and I have replaced the entire thermocouple assembly three times. The last time, the parts came straight from Whirlpool. This time, the pilot light will not stay lit. I am on my way to buy another hot water heater for my family because I have had enough.

I bought a Whirlpool Duet Washer and Dryer in September 2013 and washer is already broken. It leaks out the front of the front loading door (yes, I clean it as advised, including leaving door open to air dry etc). I am a retired senior citizen and my wife and I spend 6 months of the year in Florida so the washer has barely been used since we are barely home and its not like we are trying to wash load after load of heavily soiled items daily. I would not recommend this product at all!! The repair people said it would cost approximately $300 to fix and offered a plan to fix it for $350 with a 1 year warranty. Why should I bother to do either if I will have to do same after 1 year? This machine is barely used and broke?! The customer service people were not helpful and seemed only interested selling me the repair plan to fix what should not need fixing. So, to recap - I bought the machine in 9/13 then went to Florida from 10/13 to 4/14 (so it was used 1 month). Then, it was used from 4/14 until 10/14 (6 months). I returned from Florida this year in April 2015 and it started leaking in June 2015 (2 months). So, my machine has been used for a grand total of 9 months and it is already broken!!! Stay far away. Whirlpool should come and replace this machine for us for free if they care anything about customer service and senior citizens but clearly they do not. In Florida we have an old Sears Kenmore machine that has lasted for over 20 years!!

If you are in the market for a new refrigerator, STAY AWAY from Whirlpool Top Freezer models. Mine just failed after only 5 years and Whirlpool will NOT do a thing about it, except ask, Did you buy the extended warranty? The compressor in my refrig was made in Mexico by a company called Embraco. I used to work for Whirlpool and these compressors were garbage then, and I guess still are, in my opinion.The 5 year sealed system warranty was removed from these refrig years ago and I can only assume this is why. If you want the 5 year SS warranty, buy a side by side or French door model. Just be sure it doesnt have an Embraco compressor on it! And while I am not a believer in them, planned obsolescence dictates you probably should buy the extended warranty/service plan for such a purchase. Dont rely on positive past experience, even for a company like Whirlpool. Their gold ring of promise emblem is very tarnished for me now.

I purchased an HIE washer one year ago this month. I have never been happy with the cleanliness of the clothes when they came out of the wash. The only way to get them moderately clean is to wash a few items at a time and even then the whites, especially socks, seem dingy. I noticed the new Whirlpool washers now have an extra setting to add more water to the machine, so the executives have realized there is a problem with the original model.I think Whirlpool should give all customers who previously purchased the models without this feature a trade-in option to get the newer model that fills with more water or for another model with the full spindle that has worked well for so many years. I have been very unhappy with the performance of this washer and would only hope the executives would do something to resolve this problem and satisfy previous customers.

Purchased a Whirlpool Cabrio washer with the glass lid. This is not a good washer to buy! The clothes do not get clean. Have to set it to bulk to get enough water to even cover clothes. Biggest issue is the lid. I have had to order a new one as it cracked on both sides back by control panel. I took the old lid off and discovered why the lid cracked. I have read many complaints about this same issue and everyone said Whirlpool would do nothing about it or even acknowledge there was a problem.Here is the problem. On each side there is a spring to hold the lid up while in the open position. The lid is plastic. When I tried to push those lid pins down with the lid off they would not go down. The springs are too strong for the plastic. When the lid is down the springs are trying to hold the lid up, so they are pushing against the plastic. Given time the springs win out against the plastic and the lid cracks and breaks. I am just a simple housewife and I figured this out! I hope that every manufacturer that is making glass top lids STOPS making them out of plastic, uses metal instead, uses a spring that is not as strong, or foregoes the current design and comes up with something that is better. It is for certain that I will never buy another Whirlpool appliance!

My 2 year Jennaire (made by Whirlpool) broke down on 12/14/11. Repairman came out on 12/19. He said that the compressor was not working and ordered another and he came out again on 12/22. He said that it could not be fixed (internal leak or something). An aside to this story was that a tank of compressed oil blew and damaged my hallway and kitchen walls and floors and 2 rugs. That was being handled by the repairmans insurance company.We called Whirlpool and they said that they we could pick out a new refrigerator priced at no more than $2399 even though we paid $2799 for the Jennaire and would have to pay the difference for a model costing more. We went with a Maytag (Whirlpool product) that listed for $2899 but was available at 2 local stores for $2050 and $2100 but I had to give Whirlpool anther $500 because they use the MRP.They finally delivered it on 1/5/12 but would not leave it because no one disconnected the water line to the appliance and they would not touch it. It took me 20 seconds to do it and if they would have told me so it would have been done on the 5th. Rescheduled delivery for 1/8/12 and the unit was delivered damaged (large dent in front) and they would not temporarily leave it until a replacement came.I called Whirlpool again and asked them to just call a local Home Depot or anyone in my area (all had the unit in stock) to deliver one but they told me that it must come from the warehouse in Michigan (I live in PA) and that it would be yet another 5 to 10 business days to receive it. So, I am paying $700 more for a unit that I could have bought and had delivered before Christmas not to mention the inconvenience of no unit for a month. Not to mention the damage to my home, $200+ dollars in thrown away food, time to shop for new unit, time for 2 repairman appointments and time for the 2 deliveries thus far and countless phone calls to Whirlpool to get the new unit.Today is 1/10/12, so I guess Ill have by month end if there are no other problems, you would think that they would try to expedite this just because its been so long or give us a substantial credit for all the trouble. Never again Whirlpool.

My wife and I purchased a brand new dishwasher less than a month ago. It stopped working after less than a month. After waiting hours on hold, the service company they sent out, went out of business before the appointment. Now after 3 months of nothing but frustration. I have written many emails and none have been replied back to. Worst customer service ever!! Not not buy Whirlpool or Kitchenaid (same company).

My parents bought a Whirlpool refrigerator that makes a strange noise, an intermittent clicking. Sometimes it goes on for hours. It is neither the ice maker, nor the compressor. I contacted Whirlpool, they said it is normal. It is not normal. I have a twenty-year-old refrigerator far quieter than this brand new, $2600 noisemaker that keeps things cold.

I would like someone to explain to me why the control panel I.e. brains of the dishwasher which is around water is so sensitive to WATER. My daughter is the owner of the house and purchased this dishwasher last summer (2016) and within weeks we were having issue with the sensors. This supposedly was not covered under warranty (it was a WATER ISSUE). So now a dishwasher which cost over 700.00 is a door stop!! Where is people’s common sense... yes Im over 60 years old and very frustrated with the money that was spent for such an inferior product. Imagine having a dishwasher sensitive to water. The people who made it should give their heads a shake. Frustrated grandmother.

Dryer panel broke washer. The smell is so gross I will need to throw it out. I used only HE detergent.

Whirlpool model WRF560SMYB04 - We purchased this model Whirlpool in Dec 2015 after having a refrigerator for 18 years with no problems. We started having cooling issues in late 2017 and finally an intolerable fan noise in April 2018. Researched it and purchased a fan. Opened up the freezer panel and found that the unit was completely frosted up to the point where ice had formed around the freezer fan and was hitting the blades. Contacted a repairman who came out and called in the issue to the Whirlpool tech line. He was told that he should check continuity on a couple of wires. If these checked out, the problem was the user interface board at the top of the refrigerator. We purchased a new board for about $100 and installed same. No change. I was now $250 into repairs and no further. We became aware of Whirlpool Service Pointer W10875533A which described conditions that we were experiencing. The issue was a coil thermistor that would corrode (apparently within 2 years) and would not provide accurate signals. Whirlpool also issued an instruction sheet W10902213 Rev A describing how to relocate the thermistor and protect it with foil and tape. My repairman came out, confirmed the thermistor ($54) was bad, replaced same following the Instruction Sheet. We were now out over $300 on a $1000 refrigerator purchased 2 years earlier.Whirlpool issued the Service Pointer (not to consumers, but to repair shops) in Sept 2016 (within our warranty period). We received no notifications from Whirlpool of the defective design. Nor did we receive a recall notice. Moreover, Whirlpool tech group must have known about this issue, but instructed my repairman to replace the interface board. Whirlpool knows they have a defective product out there but are doing nothing to inform the consumer or stepping up to correct the problem. We have contacted Whirlpool to recover our expenses...will let you all know how that goes. Anybody interested in pursuing a class action?

Our machine was bought via the employee purchase program. Its just under 2 years old and the bearing has been out for nearly 6 months. I called Whirlpool and our local Whirlpool repairman. They both want hundreds of dollars to repair it. Being pretty handy, my husband and I decided to fix it ourselves. Trying to find compatible parts for this model is a NIGHTMARE. Everything in my house is Whirlpool...range, dishwasher (also junk), microwave, fridge, washer, dryer...and it will all be systematically replaced with ANYTHING BUT WHIRLPOOL OR ITS COUNTERPARTS.

I have a cabrio washer which is the worst washing machine I have ever seen. I can wash a small load of clothes and the ones on the bottom dont even get wet after being in the machine for 60 minutes. I have tried setting it to heavy loads, added water, stopped the machine and redistributed the clothes, it was a total waste of money. Dark colors come out looking worse than when they went in. If I save money on water I spend twice as much on electricity because I have to wash everything twice. The store where I bought it went out of business so I have no recourse.

I cant even tell you how disappointed I am. This washer has destroyed my clothes and towels. Ive tried to reach out to company but they want me to call for service. What would I call for? Washer works, it just makes holes in clothes, in towels. There are so many complaints about this. If anyone know how to begin a process like this, please let me know. Trust me, when I write a review about something, its got to be either really good or really bad. I dont have time to write things like this.

I am done with Whirlpool. Everything I have bought is failing. I bought all new appliances when moving into my home. Dishwasher, 2.5 years old, quit. Cost is going to be as much as a new one. Refrigerator quit at 5 years old, what a mess that was. Paint is peeling off my clothes washer. I am not going to buy or recommend any more of this junk.

It started getting warm and wasnt getting any warmer. Model number ED2VHEXV001 22 cubic feet side by side. I read another review and it sounds just like mine, OMG. It better just need something, its less than three years old. I am not happy and I always bought Whirlpool, my first trouble with it.

We bought Whirlpool duet front loading washer and matching dryer. In 3 years the water level seemed like it was off. Clothes, especially towels were coming out stinky. Eventually you could hear the clothes were merely flopping around wet. Before we could order the repair part it completely quit and locked our clothes into it. I washed my clothes at my daughters house for a week and dried them at home. Within the week the dryer quit. Not having the money to repair both machines, my son gifted me a set of top loading washer/dryer. Again Whirlpool. In a week we had repair service out. They replaced everything possible and it still didnt work right. Since the 90 days from purchase was approaching we returned it to the store and they had Whirlpool send us a brand new dryer. This one worked for a month then stopped spinning. I havent called for service yet because now with 3 broken machines I am so disgusted. When I think about them I feel like I am going to puke. My washing machine shouldnt be the worst thing in my life, especially since it was a lovely gift from a wonderful son.

In March 04 2014, I purchased a Whirlpool washing machine. After having had a Whirlpool for 17 years without any problems with it, I purchased another one. This last one is a piece of junk. I dont even want to talk about the noise, I think it is expiring or on its last leg. They should fire the engineers that invented this model and bring back the other engineers that invented the one I had for such a long time, they far surpassed these space scientists that they now have. On August 8, I called Whirlpool, they sent me someone from Dinos appliances. This man tells me that there is nothing wrong with this machine and that he re-calibrated it. Whatever that means, it is still not wringing the clothes properly. There are only 2 people in my household, so my loads are not very large. I even tried this Drain & Spin cycle after the wash was completed and the clothes still came out too wet. I also have a Whirlpool Dryer and I will not replace it with the same brand. I also will never buy a Whirlpool product again and will make sure that I will share my experience with everyone I know.

We bought the dishwasher as part of our major kitchen remodel. After 1 year, 10 months of successful operation, the wash motor failed. We are now faced with paying about 1/3 of the cost of a new unit, after less than 2 years. I dont expect new appliances to last forever, but less than 2 years is ridiculous. I would definitely not recommend this product to anyone.

The one star is just for the oven, which is still working. I have a microwave and oven combo and the microwave is used occasionally for popcorn or to reheat the food. Soon, it stopped warming up. I called the service, which is one of the worse experiences I ever had, and was fixed.Soon after, the same part got broken. But I ran out of the warranty. I bought the extended warranty and all the problems started. I was told by one of the Whirlpool representatives that before my warranty will become effective, I have to fix my microwave on my own expense. But in the Whirlpool terms and conditions, it stated clearly that they do not cover if the repairs are made by anyone other than a participating service provider or those recommended.I decided to cancel the warranty after paying the first rate but before it become effective. I fixed the microwave on my own expense with a different repair service, since the one that was recommended by Whirlpool charged almost a half of the amount as I paid for the whole unit.Within the month, the some part got broken again. I called Whirlpool to find out if this is a manufacture problem and is listed as recall. However, Whirlpool did not respond.

This refrigerator (French Door Refrigerator Model: WRF757SDEM) has been problematic since day one. The ice dispenser sends crushed ice all over the kitchen floor. The temperature in the upper 3/4 of the storage area and on the door is 57 degrees (it should be between 36 and 40 degrees). The item was purchased at Best Buy on October, 2016. It is still under warranty. I have had several visits by repair people and so far no fix. My friends call it a crockerator, since you can freeze food in the freezer and slowly cook food in the refrigerator section. I tried twice to get Whirlpool to pick up this thing, but so far no go. DO NOT EVER BUY A WHIRLPOOL REFRIGERATOR! They used to make good products, but no longer do.

Whirlpool under-counter dishwasher (model DU1345XTVB0) was purchased 14 months ago. Upper rack plastic adjustable wheel rack is broken. Will not replace. Dishwasher has probable design flaw with wheel positions causing overhanging load to put extreme stress on outer two wheels. The design was done to save money instead of having telescoping rails as most dishwashers do. Explained this. They will not even send a part. Many other Whirlpool dishwashers use these parts. Probable class action suit material.

I purchased a range and refrigerator from Whirlpool and have had nothing but problems with them ever since. Ive only had the range for years and (2) of the top burners are no longer working. Again, the refrigerator is only 5 years old and its handle has broken 5 times. I have needed to replace the handle every year that Ive owned the refrigerator. Whirlpool only offered a (1) years warranty for these faulty appliances and then immediately started to bug me about purchasing an extended warranty. I guess they knew that their junk would hold up, so they started pushing a warranty. Finally, their customer service while apologetic, are very robotic and appeared to have heard my complaint before. So, SAVE YOURSELF SOME AGGRAVATION AND PURCHASE ANOTHER BRAND. For if you dont heed my warning just know that youve been warned.

I have a Whirlpool Gas Water Heater, product #0733136, that was installed in 2010. The pilot has repeatedly gone out and had to be re-lit. After reading some of the comments, I am amazed that other people were told to verify gas supply with the gas company (done) and clean the air intake (done) and then to call customer service and be told to do the intake cleaning again (done professionally six days ago). I will never buy another Whirlpool appliance, and fortunately, I am in property management and can advise others to avoid this company as well. I am extremely disappointed in Lowes for not doing a better job of providing reliable choices for their customers especially after these many complaints over the years. I have decided to replace the water heater with another brand immediately.

Whirlpool Microwave model #GMH5205XVS0 - Same story as many of these other reviews. Similar reviews on Amazon as well. We bought a new house early in 2011 with all Whirlpool appliances. We have gone through 3 magnetrons in 2 yrs. Now Whirlpool wont do anything for us. We will have to buy a new microwave. It just stopped heating all 3 times and the magnetron was replaced. Now it has happened again. Ridiculous. I will never buy a Whirlpool appliance again. This model # should be recalled. Its a lemon and sounds like it could be a danger as well.

Whirlpool Quiet Partner II Model # DU1055XTUS1 - We bought the dishwasher in Aug 2010 and after the 2nd yr, it started to occasionally shut off by itself in early cycle. After 3 yrs, it now shuts off repeatedly... needs to be restarted at least 15 times. It use to shut down early in the cycle. Now it shuts off whenever. I should have read the reviews on this dishwasher before buying but it was on sale for such a good price. I guess I got what I paid for. Just keep in mind that Whirlpool dishwasher seem to last only 3 years. I guess thats also why their warranty for electrical parts is one of the worst compared to other brands.

I purchased the hot water tank from Lowes 3 years for over $500.00 within the first year, I experienced issues. I have the same pilot light problems as everybody else. I have hired a plumber four or 5 times to clean and blow everything out as instructed by Whirlpool. The hot water heater will not stay lit. The plumber has replaced every part possible two times. Customer service continues to inform me to do this and that and everything has already been done. I am without hot water again with children in the house. Once again, we are boiling hot water so that we can bathe--total inconvenience. This product is defective, and has cost me money to hire a plumber each time. I would never recommend this product to anyone!

This machine cannot handle washing jeans, towels, blankets, pillows or anything bulky or very small loads. The load becomes ul unbalanced almost every time I try to wash a load. It has never gotten things very clean.