Four year old Whirlpool Refrigerator/Freezer Model W10771736A. Ice maker broke right after the warranty ended. No refrigerator or certified whirlpool repairman was able to fix the problem. Our microwave is cracked on the side, and it is only four years old.

We purchased a Whirlpool dryer almost three yeas ago. Its a front load, steam dryer--or WAS should I say. Almost a year ago, I was unable to calibrate the control panel (in other words, to change the cycle). Ive been advised by the tech that I need a new control panel $200. Really Whirlpool??? A $500 dryer that lasts two years?

I purchased the glass top Cabrio a couple of years ago. Without an agitator; it is amazing how nice thick towels come out with holes or rips! Clothes get so twisted. My sister needed a new washer and after telling her the problems with the Whirlpool; she purchased an LG. I have told many people that have purchased an agitator free machine to stock up on Affresh or one of the other tub cleaners... you need them to keep the odor from getting into your clean? clothes. I cannot wait to sell this washer or give it away!!

My Whirlpool microwave has been great. Just the right size for my family, with enough settings that it wasnt complicated to use. I found it was very useful with different recipes that I liked to make. I always used it whenever possible to cut down on my cooking time because time is something we dont seem to have enough of. I have baked a lot of different items in my microwave, chickens, all kind of casseroles, cakes. You can even scramble eggs in this one!! It keeps dishes warm until you decide to serve it which is a plus because all microwaves do not have this option. I believe you will enjoy it too!

My Whirlpool refrigerator is more than a year old but have been complaining forever it seems. The serial # is 21142009, model WRT777REYWOO. All bottom cords etc. is out and 3 times I had people come out to fix and it never changed. The lettuce drawers freeze and in the freezer leaves ice cream pretty soft. I am so upset about this, and cannot afford a different one, no matter what brand because I paid around $1,000 for it and I am low income (my ss), 73, and disabled. But Whirlpool refrigerators are not worth buying if this is the standard policy to ignore their responsibility here. It leaks water from freezer to meat compartment, and I could go on but seems hopeless. My sister in Oregon had the same one and they took hers out finally so she could apply that amount to a different brand which has no problems.

One year to the day after the warranty expired, the meat drawer in the refrigerator began filling with water. Two repairmen have been to my home and cannot repair it due to a design flaw. Also, I had to pay for a cracked bottom tray that happened during delivery which I didnt know occurred at the time. Whirlpool is now ignoring my phone calls and emails. We paid in excess of $800 last year. What am I going to do now? Buy another refrigerator and get rid of this one? I dont make that kind of money and I feel Whirlpool should stand behind their products. This model is not even on the recall list so that means to me that other consumers buying this model are getting ripped off also. The customer service people say sorry but wont budge on reimbursement. I was told they cannot honor my request. Whether this was under warranty or not, it still cannot be fixed according to the repair tech that was at my home. I need to find someone to help me before this lemon I bought decides to burst into flames. I want a replacement refrigerator, not this model of course, of equal value. I am not asking for the moon, just for something that works beyond one year. In this economy, we cant afford to buy a major appliance after one year. My car is still running and I bought that in 1985. Please find someone to help me. I thank you for your time.

The Cabrio washer does not efficiently clean clothes! The clothes have a type of lint on them after washing, and our sheets have an odd discoloration that stays on them even after drying. We have a max. capacity washer/dryer, & we dont overload. Plus, we use the recommended detergents and the amount of detergent as directed. Fabrics dont even smell clean.

Do not buy Whirlpool or Maytag appliances. They do not stand by their products. We have purchased 2 washing machines in the past 8 years. Both of them quit or broke almost as fast as we got them. The customer service agents were pleasant, but they would not help us at all. The machine we purchased has a design flaw that they will not acknowledge. They have been contacted by us several times and cant fix the problem. They need to correct a design flaw that is in all their machines.All of our clothes get encircled around the agitator and the machine gets off balance. We have to untangle our clothes from the agitator and pull them apart by hand. They make bad products, including a Whirlpool refrigerator that broke within a month of us buying it. They care about selling these crappy machines. Buy a GE, Bosch or LG. You will get a machine that works properly as soon as you hook it up. We have had their representative out several times to our house and they could not repair it. The repair techs have told us that Maytag and Whirlpool clothes washers are no good.

We purchased 2 whirlpool commercial coin operated washer machines and both computer boards had to be replaced twice each - model CAE2743bqo and CAE27438qd.

Whirlpool washing machine model WCW4950XW2 - We have a barely two year washing machine that we purchased at Best Buy and it no longer drains or spins. After $100 repair call we were told that this is a common problem with this model. It is a transmission problem, and with the way the machine is built a repair person cannot get into the transmission to fix it. He suggested we buy a new washing machine. This is a travesty on so many levels! If whirlpool know it has a problem it should offer a partial refund for the purchase of a newer better machine. I keep thinking about what our landfill in this world look like with the proliferation of appliances that are engineered to last a year or two. I can guarantee you I will never purchase any Whirlpool produce again, and I will research whether other brands are associated with the whirlpool brand before I buy it. Sad that a once good company has gone to hell.

I purchased a Whirlpool® 4.5 cu. ft. Front Load Washer with Load & Go Dispenser in 2017. By August of 2020 the washing machine was no longer working. The machine would continue to fill with water and not shut off. The machine would then give an error of E01 and F03 and drain all water within 5 minutes of the wash load starting. I had a certified Whirlpool technician come and diagnose the problem for $99. The technician said these error codes happen ALL THE TIME on Whirlpool washers. The technician tried to replace the water pressure switch with no success. He then spoke to a corporate office and was told we would have to replace the motherboard for over $500. The total cost for the diagnosis and repair was almost the exact price I paid for a new washer just 3 years earlier. I will NEVER purchase any Whirlpool appliance ever again.

My double ovens were locked and I could not open them. A repair man came, undid the latch, but did not have the replacement part. He ordered it and came back two weeks later to replace the latch. I paid the required $159.00 for the service call. In the meantime, I could use the bottom oven without any problem. He replaced the latch and discovered it was defective. In removing it, he damaged the ribbon in the control panel. He came back and put in a new latch, but now neither of the ovens would work because the control panel was inoperative. An attempt was made to order the control panel, but the control panel is no longer made. Instead, an attempt was made to repair the control panel. This took 4 weeks, and meant that I did not have an oven for Thanksgiving and had to totally rearrange my plans. Now I am told that the panel is not fixable and the best they can do is offer me a prorate on a new oven in which I would be charged $1374.00. I find this outrageous. Except for the latch, an easily repaired mechanical problem, the ovens were in excellent working order. Now I am being told that due to the problem caused by their repair person, I must pay $1374.00. I spoke to Stephen **, their customer service supervisor, who said that I have no further recourse with the company and there is no one else I can speak to regarding this problem.

On 11-29-2014 we were washing our laundry and our whirlpool washing machine started making a really loud noise so I went to investigate the problem. I open the bottom part of the washer to find out that the whole cement block to balance the drum was on the floor of the washer so I called the 1800 number on the machine and no one at whirlpool corporation wanted to even help. No one said sorry. No one said Let me see if I can help. No one. Every one I talked to they cant help at all. No one apologized once about the poor product that whirlpool sells and the defect that their products has. My washer is one year and one month old. So I can say truly with confidence that whirlpool product are the worst in the world plus their customer service even more. It is very sad after we paid all kind of money for our washer now I have to buy another one after one year and one month. Very bad customer service.

I purchased a new Whirlpool refrigerator, side by side in August 2013. The ice maker made ice but the size of the ice was much smaller than usual, however we lived with it. Soon it only made about a handful of ice a day, which defeats the purpose of an ice maker. So we called the store we bought it from and they sent a repairman. The problem was not solved until about the 4th visit from the repairman. I was told there was no problem with our ice maker from the first 3 repairmen.In the meantime the refrigerator side started pooling water in the bottom under the bin... Had to call again for that problem (they fixed). Now the door is showing rust under the handles. I have contacted Whirlpool and they have told me thats too bad, but they dont have to do anything because read the fine print, it is not their problem and thank you for being a Whirlpool customer. I am very disappointed in this supposedly good company... Is this corporate America? Never again will I buy Whirlpool.

This washer & dryer is the extra large capacity combo. Uses less water but surprisingly the clothes come out clean as a whistle. Less detergent. Sin all cleans clothes excellent & saves you money. A win/win!

The washing machine does not wash the clothes. It does not clean the clothes and goes off balance all the time. I have had it 9 months and waited to write the review to make sure I using it properly and giving it a chance but to no avail. It is awful. It leaves white lines on the dark clothes and does not take makeup stains out of the white towels. Those are just a few examples. The clothes have to be washed sometimes twice to feel they are clean enough. So it is not cost effective and uses more water which is counter productive to the HE.

I bought a Whirlpool washer and drying matching set (model 6400sw3). I liked it because it was extra large without agitator in the middle. Ive had it for about 2-3 years and I have already replaced the drain pump, motor and barrens, it has cost me over 500.00. I thought now OK its working fine, but now its giving me a code every time I wash of LD. I am so fed up with this!! I should have bought a new washer but I felt as much as I put into it, I basically built a new one. And now this code comes up every time and I have to power it off. Im not sure if anyone else has had this problem but I just dont know what else could go wrong with this. I will never ever buy a piece of junk like this again!!

Purchased a new Whirlpool Energy Smart 50 gallon water heater from Lowes to replace our existing old one that had gone bad. Never again!! Had it professionally installed by one of Lowes installers. I have no problem with the installer.... the water heater was a piece of junk. From the first day we had sporadic hot water and to get that you had to have a hot water tap turned on full force. If you turned the tap to a lesser flow you got cold water. Couldnt get a hot shower at all. Contacted Whirlpool customer service 4 times by phone and 3 times by email. Horrible !!!! If I had read all the reviews ahead of time I would never have purchased a Whirlpool water heater. Each time contacting their customer service I was informed I had a plumbing problem... probably a cold water line was feeding into my hot water line??? Really??? After living in this house for 20 years all of a sudden I have a cold water line magically connect itself into my main hot water feed? I even set the temperature up as much as it would go. Could easily hold my hand under the hot water without getting burned. Most of their phone reps sounded like they were reading from a check list sheet and no desire to actually listen to what I was telling them. One even sent me a PDF file via email that had nothing to do with the problem I was describing to them. I finally told them after two weeks of this that I couldnt live with this situation and they said Well our technicians are 38 miles from you and we wont send one that far to check it. Asking what I could do they said Id have to hire someone (they werent able to tell me if I should hire a plumber or electrician) and Id have to pay for it and they would reimburse me. Sensing that this might be a fruitless task I resorted to calling the Lowes store where I purchased it and asked their advice. They offered to send out the original installer to check it out and work with Whirlpool over the phone. Like I said, I have no complaints with the installer, he was fast and professional. I stood there while their technician/customer service had him go through a few tests on the unit. All of that proved nothing except in their minds that nothing was wrong with their unit. He got off the phone and told me They refuse to accept any responsibility for the product being bad. I asked him what was I supposed to do. He got on the phone with the manager of the Lowes store and they agreed to swap it out at no charge to me. I of course was very happy but told them after all of this I didnt want another Energy Smart type water heater and that I didnt trust the electronics at all. He agreed to swap it out for a regular type and give me a credit for any difference in cost. Had this all done in one day and am very pleased with Lowes commitment to customer service. The new heater (still a Whirlpool sad to say) appears to be working fine just like my old one did. So much for it being a problem with my plumbing. After reading all the complaints about Whirlpool water heaters, I guess Im not looking forward to much of a life expectancy with this one and Im certainly not even going to attempt to call Whirlpool customer service if I do. This whole thing cost me $700 and as far as Im concerned Ill flush $700 down the toilet before buying another Whirlpool product. I still would love to know how any person with half a brain could tell me I had a plumbing problem when all that was done was removal of an old water heater and replaced with a new one. Thats two pipes people...cold water in, hot water out. I see that there was some type of class action lawsuit filed against Whirlpool. Maybe they need another one filed or forbidden to sell water heaters ever again.

My stove has met all my baking and cooking needs. Love the self cleaning oven and I mean it does clean every bit. Always bakes at right temperature. I love it. All my pies and cakes come out perfect and the look of it is just pretty and matches my kitchen.

I bought a Whirlpool gold model #GB2F-1DXW507 / k27711376 when we remodeled our kitchen in October 2012. After a couple months I noticed water on my floor, then in the bottom of the freezer. I called Lowe’s. They sent out a repairman. He said it was a flaw in the design and put the redesigned part in. When they delivered the fridge they changed the door to a left hand open and it was never right. After 2 years the ice maker stopped working. I just started buying ice. Today 5 years and 5 months later they said it will cost me almost $500.00 to fix the electric board and the Ice maker. The fridge stopped working would not get cold. And the certified Whirlpool repairman said it was a very good looking fridge and he would fix it with a 90 day warranty on the genuine Whirlpool parts for almost $500.00. I said I wasnt a idiot. Why would I spend that kind of money for JUNK. After reading some reviews I think Whirlpool knows just what junk they are selling. I called and all they said was, “Thats too bad. We will take it under advisement.” I bought mine 1st then 1 year later my sister and sister-in-law bought theirs. 3 fridges with all the same leaking issues. I hope they dont end up with all the same problems.

Bought a Whirlpool standing freezer EV161NZTQ 10/8/2013. Been fine to a week ago and meat was soft, not frozen and veggies on door soft. Dont hear compressor cycling on and off anymore. Still under warranty so well see what repairman says. Things just dont last anymore. Last Frigidaire freezer lasted 10 years but they werent rated good by consumer reports.

I bought a 40-gallon hot water heater in November 2007. First problem I had with it was in 2009 when the pilot wouldnt stay lit. They sent me a requisition number to take to Lowe’s to pick up the part (igniter) and gave me a service number to give to the plumber to fix it. Plumber actually told me these heaters were junk and this wasnt the last problem Id have. Last Sunday (January 2012)--here we go again. Pilot went out and wont stay lit. Whirlpool is telling me its because I have a draft. Yeppers, that must be it because after they had me (arthritic 53-year old) and my disabled husband performing circus acts trying to relight it, then it was the filter on the bottom, then it was a draft. Last time I tried to light, which really someone as blind and disabled as me shouldnt be doing anyway, I about blew up. I hate getting ** by big corps. I filed a complaint with state Attorney General. If that doesnt work, hell, I think Ill take both Whirlpool and Lowe’s to small claims court. What do I have to lose? $35? Their fancy-schmancy lawyers will probably charge them a couple grand for their efforts. Im sick and tired of getting the short end of the stick. Since when is a hot water tank supposed to last a mere 4 years? Oh, by the way, Whirlpool says it’s all on me now--well see about that. First of all, both of these chumps just lost a customer and I Facebooked by friends about this pleasant experience plus included a link to this page. Consequences are all mine, I guess. Its pretty swell bathing in a sink full of water that you heated on the stove. I dont have any money because Im too busy giving it all to big insurance and big pharma right now. What a country!

Purchased at Lowes and within days of installation the water would heat up so hot that it would spit and spew out of kitchen sink (10 away) and be so hot you couldnt hold your hand under it. Returned to Lowes and they reluctantly replaced it. I should have bought a different brand but I felt confident that it was just a faulty thermostat. Second one did the same. Tested different settings and it seemed to work ok but a few days later it was scalding hot again. Tech support kept telling me that water heaters are intended to be used or they are like a kettle of water sitting on a flame. I told them they were crazy to think a small pilot light could heat 40 gallons to scalding temp.Guess what? I left the heater on the pilot setting and with 40 fresh cold gallons in it. I returned 24 hours later to find it scalding hot again. I got down and looked through the view window and I couldnt believe the size of the pilot light. It is the biggest pilot light I have ever seen. It blows like a mini blow torch! And there is no adjustment. This is a serious engineering flaw and extremely dangerous. This heater is at my father-in-laws house and he probably doesnt use 5 or 10 gallons a day but still, NO WATER HEATER SHOULD EVER HEAT WATER TO A SCALDING TEMPERATURE WITH ONLY A PILOT LIGHT!!!

In October 2009, we purchased a Whirlpool Cabrio topload washing machine for almost $900, because my wifes sister had a 1-year-old one and had been pleased. The Cabrio replaced a 3 1/2-year-old Maytag that died with a seized-up transmission. Maytag is also a Whirlpool product for those of you who do not know. We had issues at first with it going off balance but dealt with it. It was also taking 40+ minutes to do even a small load of laundry, but again, we dealt with it. Fast forward about 3 years, and we notice the machine is making really loud sounds during the spin cycle. I checked for any obvious issues but found none. The noise kept getting louder with each use. Finally, I called a repairman to check it out. His diagnosis was quick. The bearings were going bad in the machine, and he said it would eventually fail. He quoted me a price of between $400-$500 to repair because the job is very labor-intensive. I declined the repair but still had to pay him a trip charge. Then I checked with my wifes sister about hers, and she said hers had been making a very loud sound for several months but they were just ignoring it. I told her about the diagnosis of mine and advised her to tilt the machine back to look under it. Sure enough, there were oil stains under her machine, just like mine, indicating the bearings were failing. So we have 2 Cabrio machines, one 3 years old and the other 4 years old with the exact same problem. I called Whirlpool since I had registered the machine when I purchased it. They basically told me to go fly a kite since I had not purchased the extended warranty. They said I could attempt to repair it myself to save money, but they advised to have their repairman do the work. Well, no kidding. What a joke. They expect you to buy a $900 machine and have to replace it every 3 years. I am done with Whirlpool products. FYI, Kenmore products are also made by Whirlpool, so Sears is not an option. My wifes sister and we bought new GE washing machines, and both of us purchased the extended warranty this time. For $129 (5 years), its cheap, peace of mind. Whirlpool is crap. I would suggest never buying any of their products. I know we never will. Once they have your money, they dont care.

We purchased both the Cabrio Whirlpool washer and dryer approx. 3 years ago, while still under the manufacturers warranty the lid cracked upper right corner. It was replaced and we were told by the repairman at that time this is becoming a common problem that he himself has seen this exact failure to several of these washers. Whirlpool needs to fix the problem. Shortly after this happened we receive in the mail the information for the extended warranty. Due to having this already happen, I phoned the extended warranty department for Whirlpool and specifically asked if this same thing happens again will it be covered under the extended warranty. My answer Yes.Well it happened again, called extended warranty provided them with a detailed description of what happened, they would send someone to replace, the service gentleman arrived today, called Whirlpool and they denied the claim. So they LIED. I instill honesty in my children and am proud to say I hold honesty as a high value. We were told it was cosmetic, the glass is buckled and the lid has to be held down to engage the lock mechanism of the lid. COSMETIC, this is a SAFETY concern. Where have our American values gone... Whirlpool used to have them back in the day... Shame on you Whirlpool.

We bought our dishwasher April 2018. This morning I noticed the paint had bubbled above the heat vent (area 3x 1/2). Upon closer inspection, the the paint was also peeling. We called the company to see if they would replace the skin but the agent said the only thing they could do was send us touch-up paint. The door is considered cosmetic & only covered for 30 days. If we wanted to replace the door panel, we were welcome to buy one from them. However as this seems to be a manufacturing defect, we would be replacing the door every 16 months. When we realized whirlpool wouldnt back their product, my husband looked a little closer to see what needed to be done & found that it had rusted under the paint & painting on top of rust will adhere properly.

We have had our Cabrio for one year now and we found the agitation cycle to be loud but we have gotten used to it now. The thing we cannot get used to is the sour smell permeating from it. It smells like a dirty mop. Our washer and dryer are in a small laundry room so when we enter it to get to the garage or bathroom, the smell hits you like a ton of bricks. Stinky!!

Whirlpool Washing Machine Model WTW4950XW2: I am 74-1/2 years old and I have been doing laundry for more than 50 years. We have always purchased washers of a brand made by Whirlpool. Until now Ive had nothing but the highest of praise. Two months ago, our washer stopped working and we had to shop for another. After looking at all types and brands of washers, we found out that the only type without an agitator was available. With that choice, we ended up buying the model stated above. I literally hate the way these washers pretend to wash clothes! I apply the detergent properly, place the clothes perfectly around the outer part of the tub, etc., and because there is not enough water that goes into the tub for the clothes to wash even one pair of socks, let alone a full load of clothes, I use the 2nd rinse trying to help matters although it doesnt. I dont care about the amount of the water I use to have clean clothes! The clothes sit in there just rubbing against one another, and then when they are finished, the clothes are so tangled you can hardly get them out of washer and into the dryer! Perhaps the designers of all these current washers think they are saving water, but I can tell you that sometimes I will wash mine twice as I know that I do not feel they are clean! (And I am a clean person and the clothes are not real dirty!) I am so unhappy with the decision of purchasing this horrible excuse for a washer that I could shoot myself. I will discourage every person I know from buying one. I will tell them to have their old washer repaired as many times as possible so they will have clean clothes! It isnt just Whirlpool, but all the manufacturers who have chosen to make this horrible decision for us, housewives, and anyone else who does the laundry where they live. I used to enjoy doing my laundry, but now it is a nightmare. I will tell my friends who are the same age as I am that if they can still find a machine with an agitator to buy 1 or two of them so they wont have to deal with this type of problem for the rest of their lives. I realize that now I have to eat this washer since I have purchased it, but I can tell you one thing; if I could sell it for near the price I paid for it, I would do it in a heartbeat! Realizing whoever reads this; it wont matter one bit and probably will never reach the hands of the ones who couldn’t care less or do something about it, but at least I have made an attempt to help others in the future.

Aqualift technology does not work!! This is absolutely the worst product I have purchased from Whirlpool. The aqualift technology DOES not clean the oven, even if you clean the oven after EACH time you use it! I am not able to bend over and spend the afternoon in the oven. And even when I do, I cannot get this oven clean!!! Please DO NOT buy a Whirlpool stove with an aqualift technology oven cleaning process!!! You WILL be sorry!!!

I was very excited when Melanie from Whirlpool customer service called me back about my complaint. WHAT A JOKE! I thought she was going to offer at least a repair considering by her own admission this same problem with my control panel of my double oven happened just last May (dead for the third time). Instead she offered me 15 to 30% off a new product if I bought it in the next 30 days! ARE YOU KIDDING ME?The first time the control panel died was when I used the self-cleaning feature. The oven never turned on again. Cost me hundreds. I have been afraid to use the self-clean feature ever since. The second time was in May and is no longer under warranty? Again it cost me hundreds!! Now I am supposed to be happy with 15% off another one of your products? Why would I have any faith in any of your products? I have since found out that Whirlpool has had so many problems with this model - they have quit making it. The repair man says Whirlpool cant make the control panels fast enough to keep up with all the repairs but this is still not under warranty - how about a recall? Do you guys stand by your products at all?

I couldnt wait to get a front loader and hated it. As soon as I saved up enough money, I bought the water saver Whirlpool top loader. I love it! The clothes get cleaner and dont smell musty. Im very happy with whirlpool.

We have all Whirlpool appliances in our home as well as our rental property. All of the appliances are of great quality and perform extremely well. The dishwashers are both heavy duty and do a tremendous job of cleaning the dishes. Both have a jet dry feature which is extremely important to us.

Bought a Whirlpool fridge in a package from Home Depot three years ago. The fridge has already stopped working. It started having issues about 1 1/2 years in to owning the fridge and finally died 2 weeks ago.

About 29 Nov 2011, I bought a Whirlpool microwave, which model no. is magic cook 206 (mech). Sr No. CNF103400315, when we bought this item, we asked for the start up kit, but at that time they said that in grill microwave we dont provide start up kit but after a month when I again raise for start up kit, that time they give but in start up kit some item is missing and the sealed is open. So I kindly request you to take some action to the shop.

We called to have refrigerator repaired. We had to wait for 6 weeks get repair people to come. They looked, made guess, left, no repair. Said someone else would have to do it. No date/time frame. Houlka appliance, is that the only repair place in ms? No happy/hate lowes appliances, not impressed with whirlpool warranty system. And yes I have all the original receipts for the warranty.

We bought a refrigerator Model# WSF26C2 EXB last June 2012, and it broke down! Our one-year manufacturer warranty did not cover for any food loss. We would not recommend Whirlpool refrigerator to anyone. We called at 12:30 pm and they could not send anybody out to repair the refrigerator until the following day. Bottom line is, there is no compensation with Whirlpool.

We purchased our appliances including a refrigerator, stove, microwave and a dishwasher from Home Depot and chose Whirlpool because we believed in their quality. We purchased an ice maker for the refrigerator and it did not get delivered so we had to contact the store to get this resolved. Once this was resolved we installed the ice maker and began to use the products. We noticed a leak from the dish washer and checked the connections only to find out the leak was coming from inside the door. We contacted whirlpool to let them know. We were then contacted by whirlpool that they could not find a service center in our area and we needed to find one and they would reimburse us 150.00 for the service center that we find to come look at it and then we need to let whirlpool know what parts were needed and they would send them to us then we could have the service center come back and install the parts.After receiving this information I contacted whirlpool to let them know that this was unacceptable. First of all this is time and money out of my pocket and no service center is going to make two separate service calls for 150.00 dollars. So whirlpool tells me they have done all they can do in which I informed them that they have not done all they can do and they we just dumping this on me to take care of. So after arguing my point, the whirlpool employee decided to call a service center and make an appointment for Jan 09, 2020 which I agreed with and hopefully the problem will be solved. This should have been done from the very beginning instead of wasting my time only to have the whirlpool employees do their job. A customer should not have to deal with this. In the future I will using a different company for my products, not because of the product but because of the service. I have made a copy of this and will be posting my review.

We purchased the unit in March, by April it wasnt cooling. In June it shut down. In July after 8 tech appointments and repairs. Whirlpool finally said they would refund my purchase and I should see the money in about three weeks. That would be about a week longer than the refrigerator worked. I dont have the money to just get another one so I guess the family will be without a refrigerator for another month. That means shopping every day for perishable for a family of 10. I would not recommend another Whirlpool product. This is no joke, every time I called them one of the first things asked was Did you get the extended warranty? Why would they ask, sounds as if they dont trust their own product either. This unit was purchase online through Sears.com. Purchase price was $2299.99. Order placed on March 4, 2017.

I purchased a Whirlpool Gold refrigerator in May 2012 and about 8 months ago, ice started to form in the freezer. The ice melts and water drains out, so when you come in the kitchen all of the sudden you step in a puddle of water. I called CS and they told me the best they could do was authorize part(s) and the labor and service call would be my responsibility. Everyone knows service cost way more than parts.

We bought a new Whirlpool refrigerator about three years ago. Because of space, we had to purchase one with a top freezer and also with no ice maker. First of all we didnt realize it was much deeper than our old Kenmore so it stuck out further into the kitchen space. That was not that big of an issue. At first everything ran great including the top freezer compartment, or so we thought. Then we noticed that when we had ice cream in the freezer and put water in ice cube trays to freeze, the ice cream would get very very soft. This continued to the point that now anytime I put water in there to freeze ice cubes I have to turn up the temperature to keep the ice cream frozen. Once the ice cubes are froze, there is no problem, but they take at least six hours to freeze. Then one day when a young child slammed the refrigerator door closed, the freezer door popped open about an eighth of an inch and then closed again. So, I tried it. Anytime you close the refrigerator door a little too hard the freezer door pops open. I then tried the dollar bill test to check the strength of the seal. The bill pulled right out of the door with very little effort. So, is the problem bad seals, bad design, or bad quality control, or what. How can I be assured that the frozen foods in the freezer are being frozen as solid as they should be. I know they dont freeze solid enough in the freezer door. I will eventually dump this refrigerator and go get another Frigidaire. If we have to get one with a bottom freezer, we will just have to rearrange our kitchen to accommodate it. But, having to turn the temp up and down every day is ridiculous. I have had issues with food close to the walls in all refrigerators slightly freeze, but never had an issue with keeping things cold enough. I will never buy another Whirlpool refrigerator, stove, or anything else for that matter. I have always had good luck with Frigidaire, so I will stick with what I know works.

I purchased an expensive dishwasher made by Whirlpool and sold at Lowe’s. Immediately upon receiving the dishwasher I noticed a good size scratch. I had it serviced within one month of purchase because dishes were coming out dripping wet. Technician came out and told me I needed to add rinse aid. I had been using rinse aid, which I think is ridiculous to have to buy an additional bottle of something that’s not even cheap just so this thing dries dishes but moving on...Now it’s been 1.7 years and I’m having more problems. Top rack of dishwasher is broken and falls to the side every time you pull it out. The door to dishwasher also no longer has any spring. I take very good care of my things and this just unbelievable. I called Lowe’s they won’t help because it’s been more than a year! I guess Lowe’s can’t stand behind their merchandise for more than a year because they know they’re selling garbage. I called Whirlpool directly and was told they would come out and service my appliance for a minimum charge if $189! I have no words. I need to buy a stove in the next week and I assure you I will steer clear of Whirlpool. Like the title of my review I feel absolutely robbed.

I have been complaining since 2 months after I bought the Whirlpool Cabrio washer. It is the most expensive piece of junk I have ever bought. There is never enough water to thoroughly wash clothes. The clothes always tangle up. The UL comes on all the time because it is unleveled and clothes were so knotted up that I can’t get them out of the washing machine. I keep calling and complaining, but all I get from Whirlpool is that I need to sort my clothes better and not wash all pants together because the legs will get tangled. So, do I wash some of my dark paints with towels just to keep them from tangling up? I don’t think so. I paid $750.00 for this piece of **. It should wash a mink coat for that price. I keep checking websites in hopes that there is a recall on this thing. For sure, though, I will never buy another Whirlpool product after this purchase.

I have had this Whirpool Cabrio washer now for one year. Clothes always come out wrinkled (even after drying). It leaves clothes unclean and leaves white streaks in clothes. Water level is so low in, that it cannot rinse or wash clothes properly. After washing towels, when removed to put in the dryer, soap is left in towels. I have had a repairman here, he says the design is bad, yet reports works as designed. Dont buy this washer. This is a piece of junk!

I live in Florida and in December 2012, purchased a Whirlpool upright freezer from my local Badcocks. About two months after the purchase it started making this weird loud sound. I contacted Whirlpool and they sent a local appliance company technician out to check it. The technician ripped my brand new Linoleum floor when pulling out the freezer. The result was, in his opinion, nothing was wrong with it, that the loud sound was normal. As it continued, another tech came out and his opinion was it needed a new compressor. So, it was replaced and lasted about a month. I was getting something out for dinner and noticed everything in my freezer was unthawed... all that money wasted a freezer full of food gone. So, Whirlpool once again sent the same appliance company out but a different technician. This one said it that he needed to order parts which he did, a different tech came out to install the parts and told us he didnt know what they were for and our freezer didnt need the parts the previous tech ordered. So this tech put dye in the lines and left. The dye leaked out from under my freezer all over the floor which is now stained because of the dye that leaked. This is the brand new floor they had already ripped during the first service call. So, now not only is my floor ripped but stained as well.Once again, about a month later, I find my freezer full of meat unthawed a third time. Once again I called and find out they have dropped the contract with the company that came out the first two times. So they refer me to another local appliance repair, and this new tech says that it needs a new compressor. This will be the second new one in less than 6 months. They order that part and repair the freezer; this fix lasted for about three months this time. On my fourth call to Whirlpool, I expressed my frustration with losing my food and the hassle of an inferior product purchased brand new under warranty. I definitely was not satisfied with the service and the customer service representative could not find my warranty record. He was also very rude and when he finally found my record, he told me I was no longer under Whirlpool warranty. This was wrong as I have my paperwork showing date of purchase AND the four-year extended warranty we purchased as well. I asked him what they would do for me since their inferior appliance and incompetent repair technicians cost me hundreds of dollars of ruined meat and other frozen food. He said they would do nothing except have another repair tech come out. Until the freezer is determined to be unrepairable that is all they can do.So I scheduled the tech to come out the fourth time and he found that some untrained tech had put oil in the line and the lines and compressor has to be replaced and flushed. I have already not had a freezer for a week waiting for tech to come out and now the parts are put on back order for another three weeks. The fourth repair tech called Whirlpool from my home, while I was standing there, and told them that it basically is beyond repair because of the price of parts and labor. He told Whirlpool it would be cheaper to replace the freezer but Whirlpool told the tech to replace the lines and compressor and flush everything out. So three weeks later, he comes back out on 10/13/2013 to make the repairs. I bought this freezer in December 2012 for $1200 and have been dealing with issues on and off since Feb. 2013 and now its 11/29/13 and once again my freezer has stopped working. I have lost all my food because Whirlpool sold me a defective appliance and would not make it right. I have asked them to replace it and they wouldnt. My husband and I have just purchased our second house and we were very excited about the remodel coming up in the kitchen. We were going to purchase stainless steel Whirlpool appliances, but after this company has treated me so badly, I will not buy anything with the Whirlpool name for our stove, dishwasher, microwave and refrigerator.We probably would have spent about $3500 on appliances, but we will purchase a different brand and give our $3500 to a company that will treat me better as a customer .I used to have trust in this company because it is well known for quality products, but I dont trust them anymore. I will advise any of my loved ones and friends not to purchase any Whirlpool appliance because of the inferior quality and lack of interest in making this situation right. I tried for almost a year and gave them 5 opportunities to do the right thing and now Im done. They dont care about the customer and that is a shame because they have lost a valued customer. As of now I have another tech coming Tuesday b/c my freezer is sitting not running again. Model #EV201NZTQ02.

We have Whirlpool dishwasher for almost 10 year, very happy with the performance. This dishwasher is very quiet and also very spacious. The look and the price compared to other model is compatible and I will recommend it to other household. Thanks.

I have a model ED20PK. The doors are rusting on the outside.This refrigerator was purchased by my husband who has passed, I do not have the receipt and I dont know where he purchased it. The refrigerator worked perfect. It has been in my kitchen from day of purchase. My home is adequately heated in winter and air conditioned in the summer. I have an up-scale home. I dont see any reason to replace the refrigerator, but I cannot stand the deteriorating condition of the doors.If I replace it, I will not buy a Whirlpool or any brand made by Whirlpool.The rust is not just a discoloration, it is actually rough to the touch and is getting worse day by day. If you have any answers or help I would appreciate a phone call. I am not really in an economic position to just go and buy a new refrigerator.

Just bought what I thought was going to be a great dishwasher. It had all the features I wanted. But, I discovered that none of my silverware would fit in the slots provided in the silverware basket. It is a disaster. The slots are so tiny that most of them are unusable. I called Whirlpool thinking that surely there was another basket I could substitute, but no, there isnt. Everyone was very polite, but the end result is that the Ill be handwashing most of our silverware. Unless your silverware has very narrow handles, forget this machine. Obviously designed by someone who has never loaded a dishwasher!

I have had the Whirlpool washer for almost a year. It has multiple settings for different types of laundry, i.e. towels, bedding/bulky, colors. It is intuitive. My husband is able to put laundry in and is able to figure out which cycle to use. The tub is roomy and holds large items well. The dryer I just purchased in the last month or so. It matches my washer and so far I love it. It has very similar settings that match the washer. The lint filter is very effective, cleaning after each load is highly recommended. It dries quickly and is quiet.

Less than 2 years old; a loud chirp began and the water dispenser stopped working, along with the ice. Repairman came out--ordered a part. One week later another repairman; another part. One week later another repairman--couldnt fix the problem. By now no cooling in the refrigerator at all. Tech line has to review the findings. Have heard nothing after nearly 3 weeks without a fridge, ruined food, and no ice other than my back yard!

My refrigerator will be 3 years old in September. It stopped working two months after my warranty ended, in November Thanksgiving Day. I was so thankful that I had snow on my deck to keep everything cold. I had several family members in my house and watching my husband defrost a frost-free frig? This was a nightmare. Then a few weeks later, my husband company refrigerators did the same thing: freeze up and stop working. He defrosted theirs as well.I know that lots of consumers have had the same issue with any of the bottom freezer refrigerator doing the same thing. I think we, consumers, should make these company recall these lemons. Why should we have to pay more and buy more our parents had their appliances last for years. He had done this approximately 3 times since my warranty ended in September of last year. The problem is the food goes bad, the freezer ices up, causing the refrigerator to ice up and stop the air flow.I contacted the company and this is what they told me: I had to pay $295.12 to get the repair completed. It was the DEF control board. I guess others have the compressor go out and that cost over $600 to fix. Why is it our fault as a consumer buying their products promised and concern for 1 year, not 10 years. It is no wonder why America is broke? My question to the Whirlpool was, how on earth can this be the consumers fault? Here is their reply:According to the model and serial number provided, we do not indicate that there are any known recalls with this particular model. A recall requires that a product poses a threat to a persons life or health. Since this is not the case in this instance, we do not have a recall. Once a product warranty has expired, any costs for maintenance, service, or component replacements are then within the owners time frame of responsibility. Taking this into consideration, I regret to inform you that due to the age of the product, we will be unable to assist with the cost of the repair. If you have purchased an extended warranty, we would recommend contacting your extended warranty provider directly to discuss the options they provide.Oh, they sent me a postcard asking if the repair service I received was good... Yes, the company who came out did a fantastic job. I think I may have to call them back; it is acting up again. I have 90 day warranty....

I bought a pair front loading washer & Dryer May this year and took Delivery in June. First problem was with touch controls. I should have Known then it would be trouble, they replaced it then we went home to Fl. - Aug. Returned in Oct - used the machine eight times total and it locked up with our Clothes inside in water. Called for service, was told it would be a week before someone could come, then was told after four days it was the mother Board and it would take at least another week to get our clothes out. Their Service is the worst I ever have dealt with. The whole house - we Bought Whirlpool based on the Maytags we bought for our House in 2004. Never a problem but those Maytags were Maytag - not whirlpool. I would never buy any Whirlpool Appliances again. It is sad because I try to buy American made to support our fellow Brothers and sisters in the work Force but now I will buy made anywhere as long as it works and has reasonable service. Whirlpool is not the same as I Remember from years ago.

My dryer has to run twice to completely dry my clothes. I had it serviced still a problem. My washer has had some issues but repaired and working fine. I will never buy this name brand again. Not sure what I will buy next.

Whirlpool Gold (Model No. GX5FHDXVY04), expensive French-Door style refrigerator , with bottom freezer pull-out drawer, purchased in 2010, has drain line that repeatedly blocks, causing frozen sheet of water on bottom of freezer and consequent leaking of water onto wood flooring (ruining said flooring). To add insult to injury, 5-year extended repair warranty I purchased specifically EXCLUDES drain lines, leading me to believe that this is a well-known problem that is costly to repair which is true because the drain line and pan on this particular model is nigh impossible to access without upending the unit (two people required) and accessing the bottom panel of the unit. This appears to me to be a design defect that Whirlpool should correct -- at its expense, not mine. I am currently reviewing possible courses of action, to include, but not limited to, BBB complaint and litigation.

Ive trusted Whirlpool washers for 20 yrs. Ive only had to buy 2 in my lifetime and neither have let me down. I will always purchase Whirlpool as it is a brand I can trust. Features and reliability are important to my family. Whirlpool has it all!

My husband and I purchased a Whirlpool Refrigerator, model number GI6SARXXF04, serial number K20311478 on February 3, 2012. It was delivered soon after. In April of 2012 our ice maker quit working. We called The Appliance Doctor for service. They reset the control, and left saying that they thought it was fixed. The ice maker as a result was not fixed. They came out again, and stated that the ice maker needed to be replaced altogether. So they ordered the part and we waited for two weeks for it to arrive and be installed. By this time it was April 23, 2012.Then in June of 2013 we began having water pool in the bottom of the refrigerator and freeze, and water began to leak onto our hardwood floors causing them to buckle. We cleaned it up for a while thinking perhaps something had spilled, and busted up the ice on our own. The beginning of 2014 we called for service from Lanny Adams Appliance. The technician worked on it and stated that something was plugged up in the water line and he thought it was fixed, we paid for this service on our own. On August 14, 2014 we had another technician come out because it was not fixed. The technician came out and stated that it would cost another $219.95. He further stated that he thought that there was a recall of some kind, that I should look into it. I did look into it and printed out the Technical Service Pointer that was produced in November of 2013. When I called Whirlpool at that point, someone was sent to fix it. Of course I had already paid to have it repaired in February of 2014, Whirlpool stated that it was not their responsibility, which again it was not fixed until August of 2014. As a further note, my floors were never fixed because I have hardwood floors throughout my house and simply cannot fix the area in front of the refrigerator. My floor had just been refinished, and after speaking with the floor company that had just refinished my floors a few months earlier, they stated all of the floors would have to be redone or it would not match. Figuring Whirlpool is definitely not going to pay for that, I have just dealt with it, since it cost me over $3000.00 to have the floors refinished.Now, it is February of 2015 and the whole refrigerator is not cooling, and the freezer is not freezing. Again, I woke up to water in the floor on my hardwood floors, and have had to move all of my food to my ten year old Frigidaire refrigerator that is in my basement and has NEVER had a service call. After speaking with service company, they state it will cost $1200.00 to fix the refrigerator....REALLY? So, now I get to go spend a lot more money for a new appliance. You can bet it WILL NOT be a Whirlpool!I contacted Whirlpool again, and I spoke with Robin in your Customer Service Department after speaking with one of your Customer Service Representatives that stated I was basically on my own with the repairs. Robin stated that there was nothing Whirlpool would do, but she would agree to pay for parts and I will be left with the repair labor. Although your company may think that this is good customer service, I have to disagree given the fact that I have had nothing but consistent problems with the refrigerator since I bought it. At this point, I would like to ask you if in your opinion this is a good appliance? I asked Robin and she stated that I needed to buy an extended warranty. Dont you realize it isnt about the warranty? It is about the fact that I have had the appliance for 3 years and have had consistent problems. I believe the refrigerator is a lemon, and I would like it replaced.I have always trusted the Whirlpool name, but at this point, I do not see myself buying another Whirlpool appliance.

I had purchased a washing machine trough CSD canteen and go for AMC for five years on September 25, 2006. In September 2010, I lodged a complaint and the Engineer visited and asked for a replacement of the bottom cover. I said okay, but later on he told me that I have to replace the complete outer cover. I agreed and asked them to replace it. The cost is fixed for 2,500Rs. They replaced the cover but did not replace the bottom cover.I talked to the agency and they agreed to hold to 1,000Rs for the bottom cover and I paid to them 1,500Rs. Later they brought an old cover and I refused to replace that. They told that the bottom cover is not available. Then they never tried to replace the bottom cover. I arranged for the same from the local marketing for 600Rs and replaced it. I paid the service charge for the engineer.Later, I lodged a complaint that the machine was not drying the cloth. The engineer visited and told me that the belt will be replaced on payment. I agreed and he told me that I will visit the next day and replaced the belt. But he did not come until it was late.On September 18, 2011, with number DL0911018283, my machine was not switching on and I lodged a complaint to customer care. But no engineer visited me. Then I regularly complained but there was no response from the agency. On September 23, I talked to customer care, Mr. **, that I am going out of station and I lodged a complaint from the last five days that no engineer visited me. My AMC is expiring on September 25, 2011. I will come back on October and then send the engineer. On October 9, I reminded them that they refresh my complaint with number DL1011007031. The engineer visited and told me that the PCB of the machine is faulty and I have to pay 3,500Rs.I told him that I complained for this problem during the AMC period, hence they are supposed to repair my machine free of cost but he refused. I talked to customer care and tried to resolve the issue but I was not successful. Then I talked to Mr. **, the head of Customer care in Delhi, on October 12. He promised to resolve the issue but no engineer visited me and my machine is still defective. On October 13, I tried to contact Mr. ** several times but he or his PA is not picking up the phone. Now, how will I get to repair my machine?

We purchased a Whirlpool refrigerator on January 18th. It has never worked since it was delivered. A service call was place the next day. It is now 2 and half months and 6 technician visits later and the fridge is still not working. Whirlpool customer service has been contacted and they want to continue sending technicians out rather than replace the fridge. The customer service manager, Demetrius, stated the additional service calls are not costing Whirlpool more money because the repair company has 90 days to fix the problem so they are not going to replace the fridge. While this may be fine for Whirlpool it is certainly not good customer service. We were told they cant call the service company to get the details of prior visits and that we need to call the service company as there is nothing Whirlpool customer service can do but schedule technician visits. After a lot of aggravation, losing hundreds of dollars of food and hours on the phone here we are without a working fridge. Buyer beware!

I purchased a dishwasher less than 6 months ago from Menards. Since then, I have had to have it repaired twice, due to items getting past the filters and clogging up the drains, so the dishwasher wouldnt drain. I have a 1-year warranty that came with the dishwasher, so both repairs were covered. However, I felt that there should be more done by the company, such as a free extended warranty to cover the cost of repairs as Im sure there will be more; and this is a problem that even the repair man said shouldnt be happening.I called Whirlpool to see what could be done, and all they kept telling me is that I could purchase an extended warranty. I told them (nicely, at first) that I found that ridiculous - why should I pay even more to continue to fix a problem that I shouldnt be having? If they werent going to give me a free extended warranty, I requested at least a partial credit toward another dishwasher, and they could have the piece of junk I have back. They refused to help. I am beyond disappointed with the lack of concern they have for their customers. I will not purchase any more Whirlpool products.

AVOID Whirlpool water heaters - Bought two 12 year warranty water heaters from Lowe’s in 2014. Model NU50T121-403 from Whirlpool. Thermocouple went out within the first 4 months. Called WP, they gave me a number to call for an authorized contractor to come out. Made certain to tell me that PARTS were covered, but not labor. $300 for the labor and two days later, hot water is back on. SAME THING happens again 6 months later, then AGAIN in Sept of this year. So 3 guys have been out to all replace the same part. This morning, hot water is out. Both tanks. Can’t keep pilot light lit. Called WP. They gave me more numbers of authorized contractors. No hot water and now I’ve got another $300 I owe to fix the SAME BROKEN PART. I wonder if this is how their last class action lawsuit got started?

I bought my washer machine because my other one died on me. I was nearly everyday so I needed a dependable machine but also good price. This machine is both and I would definitely recommend Whirlpool.

On July 19, I was forced to buy a new washer. Bought a Frigidaire which, when connected to the water supply, started immediately dumping water into the drum. Sent this defective washer back to the retailer and chose a new Whirlpool. O-M-I-G-O-S-H! It was delivered on 25 July and despite having 4 temperature settings, it only worked on either hot or cold AND you could never tell what temperature was going to be chosen by this computerized wonder. I repeatedly called Customer Support and received three different answers on what temperature was considered warm. The answers ranged from 65 to 102 degrees. Also, you could open the lid when the water was running in, which washers are no longer supposed to do. Whirlpool then arranged for A & D Service to come and repair my NEW washer and scheduled an appointment for a week later. I was forced to call that company to find out if they were even coming. When they did not show as promised, I cancelled the appointment and called Whirlpool to ask for another service company. They then scheduled me for two weeks later (now August 30th). The guy did come and told me there was user error - I had used too much soap as this was an HE washer. I asked him to show me where on the appliance and in the owners manual that it stated the washer was an HE. He couldnt find it either and said he would replace the computer and the door lock because his computer found that the washer was hit and miss on anything it was set on. At any rate, it is a little over a week later and I have heard nothing from the repairman and, of course, no follow-up from Whirlpool. Do not make the mistake of buying any Whirlpool product, and that now encompasses names such as Maytag, Amana, Jenn-Air, Kitchen-Aid and many more if you want to be assured of a quality product and excellent customer service. What if this had been a refrigerator? The whole debacle has been a nightmare. Wish I had bought a GE!

My husband AND I purchased our Whirlpool Cabrio washer and dryer from Lowes in 2011 (Model # WTW7800XW2). About 10 months after I purchased this I noticed a hairline crack on the right side of the frame that holds the glass top near the hinge. I didnt think to much of this. I figured it may have been screwed to tight when manufactured. A few days ago I noticed the lid wasnt sitting flat and saw the crack had gotten much worse. The Cabrio lid is made with a heavy piece of glass inside a plastic frame allowing you to see through the top. Its pretty obvious that the plastic frame is not durable enough to hold the heavy piece of glass.I called Lowes and they told me that because I didnt purchase their extended warranty that I should contact Whirlpool. I called Whirlpool and was told it was a cosmetic defect because the washer still works. They also told me my washer is outside of its warranty so they would schedule someone to fix it but I was 100% responsible for the repair costs (which I found out will be $400). Out of curiosity I googled this issue online and found numerous people complaining about this exact same issue. When I told this to the customer service agent at Whirlpool, she said there werent enough people to recall the product. Why should I spend $400 when it was a design flaw that caused this problem? I found out the year after my washer was made, the lid was redesigned with a much sturdier frame, Coincidence? I think not!I havent had any problems thus far with the dryer but with the experience Ive had with this washer will make me never by another Whirlpool product again. I cant believe they wont stand by their product! Obviously they know this has been a major complaint on this model from 2011 because it was changed the following year. I have purchased many Whirlpool appliances over the years but dealing with this issues has been frustrating. Im so disappointed in Whirlpool and their lack of integrity!

I purchased this washer about 3 years ago to replace a dishwasher which lasted 20 years. Within a year the racks began to rot, the front panel plastic started to peel off. Within two years half of the racks rods completely rotted away. 3 years later the washer is busted - most likely pump which was probably blocked by one of the pieces of the rack rods. I am replacing it with Bosch - German engineering. Needless to say I will NEVER buy a Whirlpool - formerly reputable company again. Good-riddance Whirlpool.

Whirlpool Dryer Model #108409 - This dryer has given me problems within a year of purchasing it. I thought that I was investing into a good product by paying more money, $1677 to be exact. Technicians have been to my house on three different occasions and yesterday the repairman wrote that the dryer in not repairable. Badcock Furniture store in Hinesville, Georgia said that they can do nothing. BWG, who is responsible for the warranty, wants to charge me to have it repaired even against the report of the repairman saying its non repairable. VERY FRUSTRATED WITH WHIRLPOOL... I will never by another Whirlpool product. I bought this product in April of 2012 and it did not make one year before it started giving us problems. The repairman also said that the dryer was probably dropped in transporting it and it could not be detected from just looking from the front view.

I bought the stackable Whirlpool Duet. Piece of garbage (model # WFW9150WW). From day one the washer never worked. Error lights/bells kept going on before the second spin cycle. First repair guy couldnt figure it out. And the manual says just unplug and plug the power cable back in. Sure--every time I use it? I called Whirlpool service and they said a new control board was needed without even seeing the machine, which tells me this is a manufacturing flaw. I waited 2 months for the board. When it came, the repair guy put it in and then the machine would not stop filling. So another switch and hose are being ordered. Whirlpool customer service is completely useless. And no one will even discuss replacement. Now Im stuck. $700 out on the first machine and $200 on the extended warranty, which will be useless because Im going to dump the machine. And additional $800 on another new machine which probably wont work either. Oh, yeah, and you have to use special soap, which Ive tried, and got down to using only 1/2 a teaspoon because the suds never cleared. Please tell all your customers never to buy Whirlpool!

Do not buy whirlpool water heater!!! It will only last 3 years.

Our $2000+ Whirlpool Gold just had the control board fail. After calling Whirlpool, local services and all national parts suppliers we were told each time the part is on back order until June. If this is Whirlpools way of generating new fridge sales, it does not work. No Whirlpool, Kenmore, Frigidaire or KitchenAid, all made by the same company will ever enter my home. The control board runs the fridge. Which executive thinks a family can live without a fridge for 4 months? What terrible service. GE always has parts and service. Go with GE everyone.

This is the worst washing machine Ive ever purchased. Bought 12/19. The water level never never goes up high enough, to cover the cloths. I have to add water no matter what setting. I hate that. The sensor isnt working. You arent able to adjust it yourself, its computerized. The water shuts off when you lift the lid so you cant rinse out the soap or fabric softener caps. I hate that. The lid locks when the rinse cycle starts so I have to unlock the lid to add fabric softener. Why lock the lid so soon, wait till its in spinning mode. Really really badly designed!!!! Will never buy anything by Whirlpool ever again!

This has been our second Whirlpool Hot Water Tank in our home in the past 14 years. The first was installed by the builder, when it went out we purchased a larger capacity one from Lowes. It was professionally installed and now, after the extended warranty coverage period is expired, its expired as well. I would think you should be able to get more than 7 years out of not one, but two Whirlpool hot water tanks. No wonder they are no longer manufacturing hot water tanks - they sucked at it. Also, if you do have one, you have to get parts from Whirlpool and pay $30 shipping. No thanks, for the cost of parts to replace everything youre better off getting a whole new unit.

Paid between $800.00 and $1,000 (cant recall exactly) three years ago and the oven locked recently while cooking a pizza. Couldnt get the lock to disengage and the oven turned on self-clean mode without me doing anything. The pizza burned crispy before I finally got the door open. The failure code for the control panel showed up. I didnt buy the extended warranty because we only needed it to last 5 - 6 years until we do a full kitchen remodel and the really inexpensive (~ $250) oven that was installed by the previous owners to sell the house lasted six years with no trouble. Now we have to pay $391.00 to repair what I consider a brand new oven. In doing some research it looks like the control panel fail is common and is associated with using the self clean mode which we only used once. Great oven if you only need one for a few years and are willing to pay the price.

My dryer lasted 18 months and then died! All parts have been replaced. $700 and highly rated, I dont know by WHO but would love to have a chat with them.

Purchased Whirlpool Dishwasher 1 year ago. I use the Dishwasher once a week. When the Dishwasher was originally installed, immediately I noticed when dishes were placed the racks, there is an annoying squeaking sound. I am not exaggerating but the noise can be heard from my sidewalk outside! I called Whirlpool and a technician was sent to my residence. There is nothing wrong with your Dishwasher. I was told to Grease the racks. One year later I still have the same issue! I placed the phone near the Dishwasher to have the Customer Service Rep hear the Loud Squeaking and to no avail. I will never ever buy another product from Whirlpool. Now the latch will not close to the door! I rarely use this appliance, only placing dishes and utensils. No Pots and Pans!!!!! This is going to be another huge bill I will be responsible for paying and I dont feel it is of my own doing. It seems to be apparent that Whirlpool does not stand by their products!!!! I am sure they are aware of all these issues, customers are complaining and nothing seems to be done from reading some of these posts. I am wondering why they are still in business.

It is a good refrigerator for the price, but it is not big enough for our family. It does get very cold in the refrigerator part unlike our last refrigerator. I only wish it had more shelf space on the door and the egg place fit more than 6 eggs.

I purchased a Whirlpool brand refrigerator from PC Richards two months ago. The compressor has stopped working causing my refrigerator to stop cooling and in turn all my food has gone bad. I reached out to P.C. Richards and they immediately credited me a check for the full amount of the refrigerator, with the option to get a new one delivered to me. I asked P.C.R. customer service if I would be credited for the food in my fridge and they suggested I reach out to the manufacturer. I reached out and, to my dissatisfaction Whirlpool will not credit me for the loss of the food in the refrigerator. I am completely disappointed. As I mentioned before I purchased the fridge 2 months ago. This is clearly a manufacture issue. I purchased a lemon and I am getting no support from Whirlpool customer affairs department. As a person who works for a reputable company in the purchasing department, I will see to it that we never do business with this company again. A company that doesn’t stand for anything or even compensates their customer for a faulty product should not be in business. Forgot to mention the customer affairs rep. Offered me fifty dollars for my troubles. Which I turned down. Besides the fact that fifty dollars will not cover a third of the items in my fridge, money is no longer the problem. It is the lack of customer service for purchasing one of their appliances. I am completely disappointed and will never recommend or purchase this product again.

My elderly parents had everything they own destroyed in Hurricane Sandy. After rebuilding their home, the new Whirlpool washing machine was broken. Whirlpool refused to disconnect and remove the machine that was obviously broken before it arrived. This is something that no one should have to go through. It is appalling and bad business. Through the kindness of friends, we had several male friends help with the removal. Truly shocking, that this is how Whirlpool handled this situation.

Bought Whirlpool Gold refrigerator, microwave, and stove. The bottom where the freezer is located leaks if you dont slam the drawer shut - many times leaking regardless. The microwave needs to be unplugged/reset about once a month or so because the power dies - light comes on, food rotates, no heat. And the small stove light indicating the burner is on for the front left burner suddenly doesnt light up. 0 for 3 on satisfaction. Appliances are 2-3 years old. Did not get extended warranty. Everyone tries to get you to buy but didnt realize I was buying junk. Will not recommend or buy this brand again.

[Model WTW6300WW0, Type 580] A few years ago Whirlpool goofed - they left out the Perma-press cycle on a high-efficiency washing machine model.We noticed the absence of Perma-press (or Casual as it sometimes now called) on the shop floor, and were assured we could arrive at the same results with the dizzying array of buttons that allow the consumer to tailor the cycles to their wash load. It turns out that it doesnt allow this. Buttons are disabled on some of the cycles, thereby preventing recreating a Perma-press cycle. No amount of prodding... Whirlpool has provided me with an override for the combination of a normal wash and a gentle spin that comprise a typical Perma-press cycle.On contacting Whirlpool about the missing cycle, they claim consumers no longer want the Perma-press cycle. Puzzled by this statement, I returned to the showroom floor to see for myself. All the washers have Perma-press cycles. Whirlpool goofed with this model. They left it out. They have not provided a replacement machine for a consumer who blows this whistle on their goof. Among the solutions their customer support DID provide: add softeners to the rinse cycle and add dryer sheets to the dryer to reduce wrinkles [by purchasing a high-efficiency machine, we aimed to reduce waste, not increase it]. Among their invalid suggestions: choose the Casual cycle [there is no Casual cycle setting on this machine]; choose Normal cycle, then set spin speed to low [this machine disables the low speed choice on the Normal cycle]; on this machine the Perma-press cycle is renamed Delicate [Wrong. Delicate only swishes clothes back and forth, not robust enough for business shirt colors and cuffs]; on this machine the Perma-press cycle is renamed Colors [Wrong. Business shirts come out too wrinkled on Colors]. There has been nothing I can do to convince Whirlpool that they produced a lemon in this model [Model WTW6300WW0, Type 580] and should replace it with a normal washing machine. I have tried for years, only for Whirlpool to come to the same conclusion: its the consumers problem now, not theirs.

My oven had been temperamental since day one, then got worse over time. I do not use my oven that much so was not really worried or alarmed until a tray of cookies caught fire. It was set at 350 and jumped to 525 on its own. (I bought an oven thermometer to monitor) Minor burn taking tray out but all okay :-). Contacted Lowe’s where we bought it and they would do nothing (note: at this point the oven is 15-months old and out of warranty). Advised me to contact Whirlpool. Did that - they sent out a repair service and they determined it was the temp. sensor. It is now April 2014 and I am still waiting for the part (this all started Sept 2013). I have since talked and wrote to Whirlpool for this to be resolved and also asked that the range be recalled due to fire hazard at the least! When I spoke to them in December, they said they could give me ‘50% off the part’. Remember I am still waiting for that part, lol! After writing corp h/q, they said “Sorry, since we cant get the part why not have someone come in and take the old part out and have it rebuilt.” I ask you Whirlpool w/q would you be happy with that??? Will post any follow-ups... would love to hear from anyone else with this problem - model # GFE461LVS. Great day everyone. :-)

Purchased new home with Whirlpool appliances installed Aug 21/17. Six months ago, I noticed that when I opened the door to the microwave over my range, the light flickered. A few months ago, intermittently, stopped working, now, not working. After reading the reviews, I am having the same problems other consumers are having. DEFECTIVE PRODUCTS! DONT BUY!

I bought my Whirlpool 50-gallon gas water heater from Lowe’s 10 years ago. After the first year, it was nothing but problem. The thermocouple was replaced so many times and there’s the inconvenience of not having hot water. Customer service sucks and they continue to send you to Lowe’s to pick up the part for free. I have 2 more years on the warranty and Im replacing it after its over! 3 days ago my water heater stopped working and now again I will replace the thermocouple. Dont buy Whirlpool products: they are junk!

Whirlpool Cabrio Purchased 12-7-2012 - what a piece of junk. Does not get clothes clean, rarely does she even spin out properly. Called because it kept walking across the basement floor. Informed that was the owners responsibility, not the store (Feidens in Latham). Always had good luck with them, bought all my appliances from them. Now I heard a loud bang and she threw up - water everywhere. What a mess.Had purchased special patio block at Home Depot to even her out and every time I used it which was not too often, it acted like the space shuttle ready to head down the runway! Not too happy with Feidens attitude with regard to this purchase. Not going to call them to fix it. Not an ready to pay to listen to their guff again. Expensive machine never worked well since it got here. I always wished for a Whirlpool, be careful what you wish for! Junk, nothing but junk. Only 3 years old and I only do laundry about every 3 or 4 weeks. Live alone, so she certainly was not overworked.

How would you like to be without a refrigerator for 10+ days? How do you justify 10 days without a service tech being available for what I call an emergency! Either you need to hire more technicians or make BETTER products. My suggestion is have a supervisor go out to a call first and access the problem. My case, a tech shows up after waiting 10 days, to tell me my refrigerator needs all the parts. Which means Ill have to wait probably another 2-3 weeks for the parts to arrive. Im sure the parts werent ordered to be expedited. Im beyond furious. We lost everything in our freezer. Doesnt stay frozen in coolers.When we purchased the refrigerator, just under two years ago, the service tech was out three separate times because our ice maker kept going on the blink. Finally, I purchased ice maker, because your refrigerator only makes ice when it wants. Not reliable! Second problem, the lights in refrigerator & freezer went out. Real smart to install LED lights that can only be replaced by a technician. Insane for the consumer. (Cost of lights replaced w/o warranty contract is $100). DONT BUY WHIRLPOOL PRODUCTS UNLESS YOU ENJOY MISERY!!Why would you put glossy black finish on front of refrigerator, and the sides have black texture, where you cant see fingerprints. Has to be cleaned daily! Hope you can rectify the problem before two more weeks pass. Model: WRS322FDAB. SERIAL#: HR72710418. Not a fan of your lemon of refrigerator. You can also view this on your customer reviews WHIRLPOOL.

My machine has been ripping clothes for a few years but I thought, initially, that it was a snap, zipper or hook causing the problem. I recently got fed up and found this: **. It makes it pretty clear that it is a manufacturing defect. I called their customer service centre and spoke to a supervisor that told me it is normal wear and tear and that perhaps the glass in the door had worn out. Yes, thats right, she said maybe the glass has worn out.They are offering ZERO assistance in what would be a $500+ repair for me. Admittedly, my machine is five years old and out of warranty, but to me, when the repair is to install an entirely new style of door so that the clothes no longer get caught underneath, it is a defect. 43 different models of their machines are included in this issue and it was identified in 2012, a year before my machine was made. Why didnt they correct it before that?

I am very upset with this company. I bought my fridge two months ago from Sears. The fridge is leaking water and Im having a lot of problems with the freezer and the ice maker isnt working at all. Ive been trying to reach the company but they always leave me hanging in the phone and never answer and keep hanging up. I am very upset with this company. I wasted a lot of money for nothing. Please people dont buy fridges from Whirlpool and dont waste your money.

We purchased a Whirlpool over the range microwave WH32L19AS1 just over a year ago. {No we didnt buy the extended warranty.} We were reheating some food in the microwave at noon the other day and the microwave made very loud bang and started to hum really strange. We have since discovered the Megatron or something like that has gone out. Just parts $150.00. So we decided to trash the broken Whirlpool microwave. We did some googling and discovered that there is big trouble with this product.

Its just okay. It doesnt clean as well as I expected to regardless of which dishwasher cleaning brand or type I use. It frequently leaves full residue even if the dishes have been pre-soaked. Even though I have it set to see to it, I feel it leaves too much water on the dishes. It doesnt have a rinse and hold setting. This dishwasher doesnt have any extraordinary features. It just has the features you would expect to find on any dishwasher. The size is average but it handles the amount of dishes I have as a one-person household. Its unobtrusive; nothing sticks out, there is no faux metal on it. Those are all features I like. Its not as quiet as it makes itself out to be. On the whole, I feel this is a very average dishwasher.

I purchased a Whirlpool side-by-side refrigerator from Lowes for $1,100. It arrived missing a shelf. Last year, the warranty expired and the ice maker mysteriously failed. Next a drawer slide failed. Next the lights, both of them, failed. I was offered a service call, the estimate $300+. Next, the ice bucket bottom broke and filled the freezer with cubes. Next another drawer slide failed. Whirlpool makes an over-priced, poorly engineered, poorly made product and Lowes sells their products without any care for their customers. I will do my best to warn anybody who is interested that while Whirlpool used to be a good company, it has degraded into producing junk and trading on a once storied reputation. And Lowes touts these products without any interest in its consumers.

Such an expensive refrigerator but poor quality. Bought at Home Depot back in November of 2019. The bottom Freezer freezes up messing up everything only three months after purchase. I wouldn’t recommend it at all to anyone.

My family purchased a newly built home from a reputable homebuilder on December 21st 2019. On the first week of January 2020, we noticed that our upgraded Whirlpool dishwasher, model #WDT730PAHZ0 was shutting off mid cycle, resulting in dishes remaining dirty. The technician gave us an estimate of nearly $500 for replacement of pump motor assembly. He also informed us that this particular model is well known for having this defect. We are requesting that Whirlpool stand behind their reputation for producing reliable high quality products by replacing our dishwasher.

In 2005, I purchased a Whirlpool front-loading automatic washer for $700 plus. The machine had to have repairs on it several times at my expense. Then in 2010, I had to replace it and spent another $700 plus on the same type of washing machine. Whirlpool would only discount $100 of the cost. The second machine three years later is now also needing repairs. I spent a total of over $1,400 in 7 years on two washing machines not including repairs and parts. It also took forever to find the parts, so I went without use of a washer for one month. I called customer service and said they couldnt do anything for me the second time around with them. I will never buy another Whirlpool ever! You would think a company would care about their customers but they dont. They make their stuff cheap and charge an outrageous price.

My son purchased a Whirlpool Cabrio washing machine about two years ago and now it doesnt work. It was an almost $1,000 machine. You would expect a higher quality product. I always bought Whirlpool products because they were so dependable so I recommended my son to go with Whirlpool. Big mistake, the panel lights up but when you press the power button, nothing happens. I do not recommend this machine to anyone. Im wondering if anyone else that has purchased this has had the same trouble.

Purchased a home recently that had a Whirlpool dishwasher installed within it. Havent lived here for more than 2 weeks. Go to use the dishwasher a week ago and the dishwasher wont turn on. Its brand new! We tried resetting the breaker and all the tricks on the website page. So we called Whirlpool to have them send someone out and diagnose the problem... a week later. The appliance repair man comes out and says its not receiving the proper voltage for the dishwasher to run. So I contact the electric company that installed the electric wires within the home and they came out the next day to check their work. The electrician found that there was the proper voltage coming into the lines for the dishwasher to run and in fact it is the dishwasher. So at this point Im back to square one and called Whirlpool again. At this point, I just wanted them to replace the dishwasher with a new one (same model, no upgrade) since it hasnt even been 30 days of owning the thing and its already having issues. I havent even used it once. I didnt think I was crazy for asking for a new one. Especially when the problem seems to be electrically related. They tell me another person has to come back out and deem the product unrepairable for them to exchange the product for a new one. They tell me its going to be yet again another week for someone to come deem it repairable or not. But wait heres a 75 dollar Visa gift card for your inconvenience. How about you spend the 75 dollars on hiring a technician to come fix it today? Had a similar problem with a LG appliance and they sent me a new one with no hassle without even sending a tech out to see if it was repairable or not. Buyers beware! Dont waste your money on Whirlpool. Clearly they do not care about their customers. They would rather spend more money in technician fees than to just admit their product isnt functioning correctly and replace it.

Bought all Whirlpool appliances for my home and the dishwasher doesnt work right and all that they can tell me is its not even 7 months old. They dont have any repair technician around where I live so Im on my own to get it fixed. So much for getting your moneys worth.

We purchased a Whirlpool washer/dryer set 19 months ago and the washer just stopped working. Our trusted fix-it man came out and diagnosed it as a spin bearing problem assuring me it was not anything we had done. He stated it was a defected part or Whirlpool had never put grease in the bearings. A 450.00 part not counting diagnosis and labor. When I called Whirlpool, the first response I got was that they were sorry but we didnt buy the extended warranty, and of course the warranty it had was only a year. I asked to talked to a supervisor and finally she agreed to supply the part, but I was still responsible for the diagnostic and labor fee, which will be a couple of hundreds of dollars! Not happy with Whirlpool and will NEVER buy any product with their name again. Beware consumers!!!

New range and the faceplate keeps melting. Had it fixed once and it is melting again. I have been trying to contact Whirlpool but to no avail. What is my next step and is anyone else having a problem with this.

For many years, I have worked on and tested water heater thermocouples. I have a lot of experience with this. I have checked around many of the wholesale supply houses to find a simple part needed for this brand/manufacturer appliance. Johnstone Supply, a national wholesale distributor, Grainger, etc. cannot get these parts. You must call Whirlpool and wait on the phone and give the operator the full story about what you found and how you tested the water heater only to be told you dont know what you are talking about. I was told that if the pilot lights and stays lit for even several minutes, that it is not the thermocouple but the gas valve and they will not sell me the part and recommend either I purchase a whole gas valve assembly and revised thermocouple or they would not sell me anything.Then I got told that I am on a waiting list to be called for availability of the parts at some time within the next 24 hours. Or just buy a new water heater from us with a warranty. Really? This is why you should not even have wasted your time with these people and move on to a better future. I asked,Can I purchase a box of thermocouples for this type of water heater with a left hand thread? The answer to this was, No, we will need the serial # for each unit that has had any part put on it. Move on, I say. This was a big waste of time by me, the plumber, and my customers happiness.

One month ago the freezer quit working. Lowes sent out a repairman who told us it would cost over $1000 to fix. This fridge is only 18 months old. I called Lowes and the Whirlpool and they offered to supply the parts. Repairman came out yesterday and said the refrigerator cant be fixed. Am now waiting for Whirlpool to call us back and tell us what recourse we have. Very disappointed. Fridge is now sitting unplugged in my kitchen. Will never buy another Whirlpool product again. If there are so many issues, there should have been a recall on these items!

We bought the washer and dryer set almost three years ago. Great sales pitch! Energy saver, extra capacity, low water usage, Whirlpool name and I thought we were getting great quality! Three years later I am disgusted, disappointed and am junking the washer. The dryer has a new heating element that we proudly fixed ourselves after the repairmen told us that these were meant to be throwaways. We just thought he did not want to work on it. After watching several YouTube videos we had it apart and found the issue was a cracked heating element. We ordered a new one for 100$ and spent another 4 hours putting it back together. If we had to pay a repairmen to do all that the bill would have been the price of a cheap new one. Fast forward three weeks and now the washer quit and it can be one of at least 15 problems. After reading all these reviews we have decided to toss it as junk. It took forever to was a load of clothes negating any energy saving! Whirlpool should be ashamed of themselves for ripping off all of us hardworking Americans selling us junk. At one time the Whirlpool name meant you could count on a quality product! If Whirlpool really wanted to do the right thing, they would stop selling these immediately and give customers a credit toward the purchase of new washers and dryers!

Purchased a Whirlpool Cabrio washer WTW5800BW0 September 2014. Two years and 8 months later it no longer works. Call Sears and Whirlpool and was basically told I should have purchased a warranty. Whirlpool tried to sell me an extended warranty for $495.00 which is about 80% of the original sale price of the washer. Was told it is my responsibility to care for the maintenance of my purchase. WOW. Way to stand by your product. So now its my fault they sell a product that does not last longer than 3 years. So we tried option 2 - called a repairman. His response save your money and buy a new washer. WOW. A repairman rather lose money than try and fix this washer. Save your money and pass on Whirlpool products.

Whirlpool microwave came with my new condo, and its as aesthetically pleasing as it is functional. Very easy to use, sounds are not annoying (as my last microwave was) and heats food quickly and evenly, as needed.