Very disappointed with this product as well as Whirlpools handling of the situation. I purchased this item 9/15. Its now 10/16 and the plastic that surrounds the glass on the shelves has cracked on 3 of the 4 shelves. The company will not replace because the warranty time has run out. The cost to replace and ship is around $500.00. Big disappointment.

Whirlpool microwave oven a few months old stopped working. Customer service center not helpful with prolonged holds (>30 minutes), no response to email, and amazingly no response to live chat. The 800 number was busy at one point for over an hour. When I finally did get thru, there was no coordination with local repair men, and a factory delay on the parts. I am going on 6 weeks without a functioning microwave and 3 kids at home. Thanks Whirlpool.

As with other posts here, the rear bearing is going out of Whirlpool Duet front loading washer. I purchased mine in late 2008. Moderate use always according to recommendations. I called Whirlpool and same story--no recall and it would be expensive to have it repaired. I cant see putting $400 to $500 in parts even if I repair it myself. I cant believe that with such a common problem, Whirlpool wouldnt either honor a repair or offer a reasonable bearing package to fix. It requires the entire back, half of a new drum. Poor design, but whats worse is no effort by Whirlpool to rectify the situation.

Kitchen Aid is Whirlpool - Buyer Beware. 1.5 year old dishwasher Model #KUDS35FXSS8 lost power, repairman came and confirmed it to be the panel control and the part is back ordered 4 weeks out. Expected to come day before Thanksgiving, repairman cannot schedule until part arrives thus no guarantee date of fix. Found part online from AppliancePartsPro.com. They shipped it one day later - fixed dishwasher. Whirlpool will not stand behind part because it did not come from them. I have all the proof that it is a Whirlpool Certified Part from a Appliance Parts Pro. Appears Whirlpool would rather have a broken machine in a home rather than help the customer fix it.

Whirlpool Cabrio Washer-Dryer - Bought a set a few years ago at Lowes. They are a very attractive set and I was pleased at first. Now, I have had to have repairmen out for these units 3 times. The bearings keep going out on the washer because it spins so fast, it wears them out. Now the thing is leaking. Whatever happened to the days when appliances lasted 15-20 years. For the high cost of these things, they are junk. I am very disappointed. I will never buy one of these again.

I bought a Whirlpool Gold Series Microwave, model # WMH76718AW, on 2/19/13. It stopped working 1/25/15. It doesnt heat food anymore. I also have a whirlpool dishwasher that doesnt clean dishes. Whirlpool products are junk. Whirlpool customer service is awful. The cost of fixing this lemon and then buying an extended warranty for the repair (which they recommend) will make this a $1000 piece of garbage. They dont stand behind their defective products. Ill never buy another one again.

Does not get your clothes clean. They come out of washer smelling due to lack of water. Darks have Detergent Residue on them. My t-shirts have holes in them. Bought this machine in 2010. Just purchased a Whirlpool top load with a Agitator and I am very pleased with the results. We never had any problems with Whirlpool products but this Cabrio should be taken off the market, faulty advertising. Talked to a Whirlpool rep and she told me to bunch up clothes and place around outside edges of machine for best results but did not see any difference. Do not buy this washer. You will be wasting your money and you will be buying a old traditional washer, with an Agitator is your best bet so you can control the amount of water you use. I hope this helps one that is thinking of buying the new technology top load Cabrio with HE.

I purchased a Whirlpool Microwave GMH6185XVQ1 on 7/2010 for kitchen remodel. It needed a magnetron repair just after one year warranty ran out. I called Whirlpool and they agreed to repair. Whirlpool sent me an offer for an extended contract. I purchased it. Since microwave was out of warranty at time of contract purchase, I was told there would be a 60-day waiting period. Microwave broke again on 3/2012. I waited until extended contract was in effect. I was told since microwave broke before contract was valid, I would have to pay out of pocket to repair, then contract would be valid after that. It appears (per internet research) these microwaves have bad magnetrons that need frequent repair. I wrote to BBB to complain.

My refrigerator was purchased in May 2014, and died in August 2015. Before it died, it produced a very loud, rattling noise for two days. Thus, the refrigerator cost me $100/month. It does seem, upon reflection, I would have been better off buying a piece of junk for $50. It would have lasted longer. Additionally, the so-called stainless steel started rusting all over the front surface, first popping up in one spot, then another. One year old, rusty and dead. Great job Whirlpool. Buy American.

We purchase the Whirlpool Gold Dishwasher GU2400XTPB7 with our new home. This dishwasher has a plastic tub. For some unknown reason the dishwasher started to leak, I checked every hose connection and could not find the leak until I noticed four small burn marks in the plastic tub underneath the heating element. It actually looks like someone took a cigarette to the plastic. One of the burns went through the plastic tub, and this is where the leak is. Note: at no time did any of our dishes touch the heating element.I called Whirlpool customer service and they said they would send a technician out for $81 and in addition I would be charged $19 for every 15 minutes of service. I had asked to speak to a supervisor and he recommended that a technician come to my house at my expense and all the supervisor could say was that he was sorry, which became even more frustrating. No remuneration was offered. I have had other issues with our Whirlpool washing machine (holes in clothes), gas range stove (ignitron issues), and fridge. l will never purchase any Whirlpool product again including Jenn-Air. I made this quite clear to the supervisor. Whirlpools products and customer service are inferior based on my experience with our four appliances. It would be great if they actually practiced what their mission statement suggests, because as a customer I truly feel defeated.

I bought a Whirlpool dishwasher. It has a plastic removable cap to pour in the liquid for their Rinse Aid drying. It is something like a bottle cap, a 25 cent part. I lost it. I called up, they wanted 12 dollars for the part and 9 dollars for shipping. They refused to just put it in an envelope and put a 30 cent stamp on it.

In July 2018 I purchased a coin operated commercial front load 27 in washer and dryer. It was placed in and used in a six unit apartment building occupied by 8 long term adults. Prior washers and dryers had been operational for years with minor repairs at times. In June of 2019 the interior cement center balance on the top of the washer drum broke with resulting damage to screws securing the center balance and potentially other unknown parts. This was reported to Whirlpool customer Care service and they referred me to one of their a repair services. The repair service in about early August repaired the washer.In late September 2019 the cement balance broke a second time and this was again reported to Whirlpool service who requested I notify their recommended repair service. On inspecting the washer the repair service stated the entire washer was required to be rebuilt. The labor for installation of would cost me $1,125 with Whirlpool providing the parts under their warranty. The $1,125 labor cost was just under what I paid for a new coin operated front load washer. I reported this to Whirlpool whose supervising staff, without any inspection of damaged washer as to determine whether the washer was fit for its purpose when sold as a commercial washer, rejected any replacement of the less one year old washer and insisted they would only pay for the parts and I would have to pay for the labor, particularly when the both the cost of the replacement parts and the labor would be substantially in excess of a new machine. Due to time and effort constraints the problem was resolved by simply dumping the defective washer and purchasing a new commercial front load washer from a more responsible company.

I really enjoy the self cleaning option on this unit. It really cleans everything without chemicals and then you just vacuum up the dust. My dislike is the ceramic top though. The top scratches really easily and hard to clean up spills during cooking. Overall I would give this stove a b rating.

I purchase a suite of Whirlpool Kitchen Appliances April 2017. My range is the slide in model. The knobs are on the front of the stove top. I 4 months in I saw that the paint behind the plastic panel where the knobs are was chipping. Also, the gasket in the oven had some loose threads so I finally decided to call the warranty. Whirlpool paid for the gasket to be replaced but Customer service said the chipping was cosmetic and that only covered for 30 days. I am so disappointed in this range and Whirlpool. My stove looks very used after 10 months. I followed the instructions on what to clean it with and how to clean so I know its not me. The paint chipping is crazy! How as consumers do we deal with this? This Range was a cost over $2000! and they give me touch-up paint!I purchased Whirlpool because I researched prior to purchasing my appliances. I thought I was buying Quality, this is not quality! At Christmas I had a pot of potatoes boil over and the element circle on the glass top cam off with cleaning. This too is not covered because its cosmetic. Ironically, my old glass top Whirlpool range did the same thing. That why I got a new one! I guess it still works. Who cares how it looks... RIGHT? Well, I WAS a good Whirlpool customer. Not anymore! Do not purchase Whirlpool glass top ranges unless you want it to look worn out after less than one year. I have tried to post pictures but this wont let me paste them!

When I moved into my current home, this dishwasher(Whirlpool Quiet Partner 1) was already installed. It had never been used until I moved in. After two years of 2-3 times a week use, I have major problems. It will not complete a wash cycle, regardless of what settings I use. It runs long enough for the soap dispenser to release the Finish tablets which dissolve, but then the dishwasher stops running. The dishes are not clean, and neither is the interior of the dishwasher. It also appears to be leaking when it runs. I cannot afford to replace it, so either I will repair it myself or use it to store pots and pans.This is not my first disappointment with a Whirlpool product. A Kenmore refrigerator made by Whirlpool lasted 7 years before the compressor failed. Apparently, the self-cleaning coils werent and caused the compressor to fail. The refrigerator I have where I now live is a Whirlpool over 20 years old and runs perfectly. Apparently Whirlpool quality has deteriorated badly in the last two decades. I will never buy another Whirlpool kitchen appliance because of the dishwasher and new refrigerator experiences. When I searched the Internet for fixes for both appliances, I found many other owners having the same problems I have had.

I bought this piece of junk heater (serial no. 0804T411536) from Lowes and had their contract plumber install it in or about 2008. Since that time, I have had nothing but trouble with it. It just doesnt stay lit. Every plumber who works on it tells me that they have numerous problems with them and they cannot repair them - the customer has to get the part from Whirlpool. And today the woman I talked to told me that I had to pay the shipping charges, which vary according to how quickly one wants hot water! I personally find that a true rip off. If you cant guarantee the product you put on the market, then dont put it out there. I will never buy another Whirlpool appliance or shop at Lowes!

Bought Whirlpool refrigerator in October 2014, model WDT710PAYH6. Ice maker never worked right and then started leaking water. A month later it is still not fixed even though it is supposed to be under warranty. I bought a Whirlpool dishwasher and stove at that same time -- both of those needed to be replaced right out of the box! Called Whirlpool and they wont replace. Only referred me to a different repair company. Meanwhile it is leaking all over the floor. Now I see all these complaints for the same issue, yet the Whirlpool rep says they know nothing of this problem! I have a brand new Whirlpool matching microwave that sits uninstalled. I am wondering if I should even bother. I bought expensive new appliances to avoid the hassle of older items possibly breaking down -- and I have never been more frustrated in my life.

In 2/2007, I purchased a Whirlpool Duet Front Load Washer (GHW9400PW) and have had constant F06 failures. After the repairman debrided the pump, he felt the issue might be electrical, if not resolved, it will fail again. Now, it needs a $400 to $500 electrical system and cannot be guaranteed that will end failures as these washers have had many problems. It cost $1000 and only lasted 4 years before the failures appeared. Whirlpool only offers a one-year warranty, which is not enough to cover the future problems these machines are prone to developing.

We purchased a Whirlpool Cabrio Washer in 2010. I have had nothing but problems trying to wash black/dark clothes, it leaves white stuff. I assume its soap scum all over the clothes. Ive tried cleaning the machine with Refresh more often than recommended and it still has the same problem.

Purchased this refrigerator, Model # WRS965CIAH on October 3, 2014. Paid extra for counter depth. Initially the refrigerator worked fine. After about 9 months we noticed the food in the back of the refrigerator especially on the top shelf started freezing. This started getting worse over the next 2 months. When I called Whirlpool 10/19/2015, 800-253-1301, I was told by their representative that this was normal, that air from the freezer blows into the refrigerator through vents and to just re-arrange my food so that it is not pushed to the back of the refrigerator. I asked him if this was normal why wasnt this happening in the first few months but only developed later? He had no answer. I asked him if it made sense if this was normal then everyone who buys this refrigerator has to make sure their food is not pushed to the back of the unit, then why dont they state that in the directions for use??? Ok everyone make sure every day you push all your food to the front of the unit so it doesnt freeze ridiculous. He just said thats the best thing to do. I asked him if I could talk to a technician, if maybe there was a way to fix it manually and he said there were no technicians there. I asked him if he knew about the lemon law and he said they dont have that there... ok. The refrigerator is just days after the 1 year purchase so he basically said just to call where I purchased it that Whirlpool could do nothing for me. Is this how Whirlpool trains their employees??? Good job Whirlpool, way to go. Luckily I purchased the extended warranty. Will see how the repair goes and report back. Did not call sooner due to health issues. Its not like the refrigerator is years old and started to break down - this is within a year. Whirlpool doesnt care about quality. Will never buy Whirlpool again and will spread the word as often as I can.

Whirlpool Cabrio Washer and Dryer - The washer does not stay balanced even with a very small load (even though advertised can wash King size comforter). Even with a light load, we have to put the dryer on Heavy Duty or Bulky...and usually have to dry a second time. When attempted to contact Whirlpool, no help available. WORST PRODUCT I HAVE EVER PURCHASED... Would not even want to GIVE this set to a friend or family member. DO NOT PURCHASE THIS PRODUCT.

I bought a Whirlpool dishwasher from Lowes and it has never worked properly ever since. It has been a little over a year now and it will not drain, will not wash dishes, and it stinks so bad that you cant drink out of the glasses. Its a total piece of junk. I called the manager at Lowes and explained all the problems. He said that he would see what he could do. I left three phone numbers but he never even bothered to call back. I will never buy anything from Lowes again.

We have a Whirlpool French door refrigerator with freezer drawer in bottom that is 2 years old. It makes a loud buzzing noise and freezes up in back of the freezer, as in a defrost problem. We have had THREE repairmen here to fix the problem, and after $650 in parts and labor, the same problem exists. Finally we were told that this $170 beautiful Whirlpool refrigerator is deemed repairable and is junk. Whirlpool will not remedy the problem and three service techs cannot seem to repair it. I will NEVER purchase another Whirlpool product... EVER!

We bought a Whirlpool washing machine, and what a mistake! I just got off the phone with their customer we dont care department. It spins everything into a tight ball so when the clothes come out of the washing machine everything needs ironed, even permanent press. It also changes the water temperature. I like to wash some clothes in cold water, but the representative at Whirlpool told me it will sometimes add hot water to make the water warm. I am hoping this review will save others from purchasing a Whirlpool washing machine. We will stay clear of all of Whirlpool appliances due to the problem with this washer and Whirlpools lack of concern of an inferior product!

Our 2005 whirlpool duet washer steel drum and plastic tub broke. My husband diagnosed the problem and opted to fix it to save money. The parts are under warranty but you still pay labor and technician visit running up to $250-$300. The plastic tub was obtained only if we paid for it $100 and the steel drum they sent under warranty. The plastic tub has a hole with a black plug and sensor in it. There is a discrepancy in the measurement of the old tub and new tubs hole that is slightly larger, therefore when installed a steady stream of water leaks out. I now have 3 plastic tubs as that was their solution, to send more of the same that did not measure correctly. An investigation was done to determine they were the correct parts. As asked we had a whirlpool technician come to verify parts were correct and being installed correctly and the parts sent would not fix the machine due to the hole discrepancy. Many calls were made to whirlpool and they continue to give me the runaround. They now are not taking their technicians information. The technician has given the information to 3 sales reps in the new england area and made several phone calls to whirlpool and no one is willing to give us a solution.

Another person with problems called this a giant Whirlpool paperweight and he is so right! I received delivery of a Cabrio WTW7800XW3 washer on December 17, 2011. I had an issue (stopped in the middle of the cycle and flashed the letter “F” on the control panel) with it on January 2nd. I called and scheduled service. I had unplugged the machine and a few days later I replugged it and it started to work, so I cancelled the service call. In March, the problem started again. It just adds a little bit of water and then stops. Since then I have had repairmen out 6 times with 8 new parts installed and the washer still doesnt work. Now, the control panel won’t work. Whirlpool refuses to replace the machine. The repairman says these are the worst machines (any of the ones that are top load and have a clear top) he has ever seen and that I should buy an extended warranty. He says the bearings in the tub wear out among other things. On one of the repair visits, the serviceman found a chewed up pair of baby pajama pants. The machine makes a really loud noise like a jet engine taking off whenever it spins and the clothes are not clean. Whirlpool says that the warranty does not cover replacement of a defective machine. I have since researched the machine and have discovered that there have been problems with this line of machine for years. So, why are they still selling them? I am hoping for a class action suit. The company should stand by their products. I will never purchase a Whirlpool (or any other brand manufactured by Whirlpool) product again. I have had the machine for 4 months and it has been usable for about 2 of them.

I purchased my Whirlpool Double-Oven one year ago and couldnt wait to use my new oven. I was told it was so efficient because I could use the top oven for quick baking instead of heating the entire oven (plus I could set it at different temperature settings). About a month in, I cooked 2 pizzas side by side. The first one burnt to a crisp and the one right beside it was doughy on top and burnt on the bottom. Not thinking, I blamed the pizzas! I also blamed myself, thinking it was me not being used to the stove.A few weeks later, I baked cupcakes. About 15 minutes in, I smelled burning and the cupcakes were raw on top and burnt black on the bottom. I called Whirlpool and they sent a technician out and he replaced the circuit board/clock. Worked for a couple of weeks and then the burning began again. Called Whirlpool again - another technician came out and adjusted the temperature. Here I am again, had to call Whirlpool again.This stove has been so inconsistent and Im so tired of wasting food because of this stove. My 4-year old Whirlpool dryer also went out last week so needless to say, Im not very fond of Whirlpool right now! If you are planning on buying a Whirlpool product, buyer beware and I hope you have a lot of patience...

Whirlpool Cabrio Washer WTW6200VWO & Cabrio Dryer WED6200SW1 - My Cabrio washer ties clothes in knots but the big issue is that if it goes to UL (uneven load). There is no alarm. Washer stops all operations except one. It fills up over the top, all over the rec room, out the door and down the street until someone alerts me! I run down, hit cancel and it drains. I unknot the clothes and start over. Then I mop up! Help! My Cabrio dryer has been through four door latches and I finally realize that the issue is that the latch and the protruding part do not line up evenly. This breaks the latches. Help!

I have a Whirlpool Gold convection self clean oven. I have now purchased the fourth fuse in the past four years, which is the last time. I will never buy Whirlpool products again. The only fix is to order fuse before cleaning oven.

I just purchased a new stove after using my old one for 15 years with the same great quality. Its the brand I will purchase when I have my retirement home built next year and leave my new one in the home for my son so he wont have to buy one for 15/20 years.

Favorite feature is the double oven. Both ovens are separate self cleaning. Top oven smaller, perfect for a pizza, cookies, small stuff. Great features for entertains, multiple foods can bake at same time. Ceramic top easy to clean, boil overs cannot seep under anything. I have had this oven for over 10 yrs, minimal repairs.

I have been buying refurbished appliances and this one we bought it brand new. Its a great buy and it will last a while. It does a good job washing and the clothes come clean and almost dry to the touch.

After 7 calls to Whirlpool and 3 service calls, we still have white detergent stains on all our clothes. Today Whirlpool told us we needed to put one item at a time into the machine. Not only that, but pants needed to be loaded waist band up and gently placed; Shirts, collars up; socks toes down, etc. etc. Are these folks at Whirlpool serious?? So today, we called them back - still streaks. The folks at Whirlpool want us to take and send them pictures of our clothes. This is ridiculous.

I have a microwave (Model: MH1150XMQ-0) in my summer home. The microwave gets little usage but the door has cracks in all the corners. I have two other friends with the same problem. This appears to be a design flaw and should be corrected. The microwave is still useable but I do not know how safe it is.

Our first Whirlpool washer barely lasted 1 1/2 years. They replaced it with another one that broke within 9 months. When it worked, it was great... When it didnt, it either overflowed or did not wring clothes tightly on the second rinse.

We purchased a Whirlpool refrigerator (Model WRB322DMBM00) in April of 2015 from Lowes. Within 5 months rust stains started to form at the bottom of the top door and the top of bottom drawer. RUST STAINS!!! We do not live in a humid area or near the ocean. It is a design flaw I believe in the gaskets. I called Lowes first for their guarantee but they said it was cosmetic and not covered. Then I call WP customer service and they are sending new doors. Thats fine but its going to happen again. I requested slate instead of stainless steel but they wouldnt do it. Plus finger proof is a joke (monochromatic). Very dissatisfied customer.

I purchased washer (Whirlpool Cabrio wtw5600xwg) on April Fools Day 2011. The first repair was check on 1-27-12. I complained the machine was too loud and clothes seemed too wet - the call was under warranty but tech was unable to verify complaint. So guess what? On Jan. 21, 2013, machine sounds like a stressed jet engine. Now we are diagnosed with a bad gear case for a total repair of $439. Now we are not under warranty and Whirlpool takes no responsibility. Doesnt the consumer have any rights? Do you think Ill buy Whirlpool again?

Aqualift is a Joke. We recently remodeled our kitchen and purchased a new Whirlpool range model #WFE710HOAE. It came with a feature called Aqualift Technology to clean the oven. The button you push to start it says Aqualift Self-Cleaning. I followed the simple directions and when it was finished I was surprised to find that nothing was clean. I tried it again with the same results. I had to then clean some of it with the enclosed scrubbing pad. You cannot use any cleaners except one that they also send a small sample of. In short, it was like the old days cleaning my mothers oven with a scrub pad and a lot of elbow grease. I spent 30 minutes getting it somewhat clean. I am so disappointed and mad that Whirlpool can just blatantly mislead consumers this way. No one wants to buy an expensive product such as this and have to clean it by hand. You get as good a result if you do not even use Aqualift. My last range lasted 20 years and all you had to do was take a wet cloth and wipe out the residue. Whirlpool is at best incompetent and at worse criminal and purposely misleading with this and other similar models and should recall or be forced to recall and replace these with a working technology. I am surprised that the Federal Government has not stepped in. I would be very supportive and would participate in a class action lawsuit on this matter. As I stated in the beginning, this product is a joke.

Top load stackable Washer dryer - Model number YWET 3300XQO. I had two floods with the same washer dryer unit. The first flood occurred in April 2012 and thousands of dollars were paid to repair the home that was damaged due to this flooding. The second flooding happened in October 2012 with the same machine at the same home. This time there were other Whirlpool owners that also suffered with the same issue with the same model Whirlpool machine. Whirlpool acknowledged that they will pay out to fix the damages and the deductibles but to date they are simply playing games on paying out. This is 15 months after the first flooding happened.

Purchased front load washer & dryer 2009 - have had issues with the washer ever since. The last episode has taken 3 visits from repairman - they cant figure out what the problem is - wont finish a cycle (any of them) and locks up. Cant open the door without turning it off and then back on. But the load wont spin dry - leaves clothes wet. Already had the harness replaced a couple of years ago and now they replaced the flywheel (it was warped) thinking that was the problem. Nope. Still wont work & the repair company said they cant figure it out & neither can Whirlpool. Im very angry after reading all of these posts about Whirlpool. Not a happy customer. But what can you do???

I bought this washer less than 2 months ago and I am devastated to say the least as they are not even remotely cheap. Appears that is doesnt come close to using enough water or enough agitation to get even 2 pieces of clothing clean. What good is 5.8cu (largest size tub) if you cant even wash a load sized for non HE washer. I am forced to wash a 1/4 of the amount of clothing now vs my previous standard washer, if I even want half cleaned clothing. I have tried every cycle with no difference.Doesnt use enough water but appears to spend most of the cycle time, filling with water. I know that sounds contradictory, but there isnt really any other way to explain it. Might as well not even have an (agitator), I use that word lightly here, as it does nothing to help clean the clothing inside. Pre-programmed cycles are not enough to do what you need it to do. Because of the pre-programmed cycles, unable to place clothing inside, fill with water, agitate a little and then stop or pause long enough to let contents soak for a while. I really miss being able to do this with my previous Whirlpool washer.It doesnt matter how little or how much detergent you use, the results are always the same, clothing comes out partially dry and dirty. Usually requires 2 or more wash cycles to remotely obtain clean items. Most items never even go under the water, no matter how much water it decides to fill with. I am so disappointed with Whirlpool with this fiasco they call a washer, with their name on it and they should be also. I have never owned any other brand than Whirlpool, so I didnt hesitate to buy this set, as I had wanted them for several years and finally made the decision to purchase and what a mistake this was. Will never make this mistake again. Whirlpool needs to correct this for every customer that has purchased these washers or risk ruining their reputation.

I bought a new Whirlpool gas hot water 40 gal tank from Lowes. I Installed it, but the pilot light would not light. So Cal Gas Co came out and said they did not like the new design, but that was how they were now making them. Gas is shot out from a pipe into the tank, however its fairly open. The pilot ignitor is similar to the one on barbarques that often do not last. You cannot get to it to light it manually. Several calls were made to Whirlpool and they sent a repair man out to fix it. You can imagine buying a new hot water heater and having it work part time. The repair man explained that the unit needed a new thermopile, but he could not put one on until whirlpool authorized it, which they would not. After a rather heated conversation with whirlpool they agreed to FedEx a part overnight. Of course the repairman could not wait for me to call and had to come back again. The pilot light still does not stay lit, and Whirlpool now wants to talk about how the tank is vented. This has nothing to do with the pilot light, nor did putting in a new 1/2 gas line and valve as per Whirlpools request. Whirlpool has a problem and they refuse to acknowledge it. However, it is Lowes that chose to buy from whirlpool and they do little if anything to stand behind their product and gain consumer confidence. My suggestion would be dont buy whirlpool, and shop at Home Depot.

Just cleaning the outside of our piece of ** oven. Must have hit either the on or off button to lock because the damn thing locked. Tried unplugging it, pushing all the buttons suggested on these websites, etc. Hell, even tried to call Whirlpool, where I just talked to a computer. Lesson learned: Whirlpool wont get our business again. Period.

After 2 years it stopped draining. We have to physically hit cancel to get it to drain. Also, I have had to make my own tool to take bottom spin bar off to get to and unjam grinder and we pre-wash all dishes.

This dishwasher does not clean the dishes. Having said that most of the dishes are too oversized for the small capacity. Perhaps the fact that this is such an old dishwasher. I’m not sure but none of the dishes get washed. About the only thing that works is the dryer heater. Sorry to say, I’m not happy with this dishwasher and wouldn’t recommend it to anyone.

Bought this because it was a Whirlpool product and liked how it was supposed to work at the store, HhGregg in Downingtown. Anyway one week in we started having problems, clothes not being washed well, and constant problems of dripping wet clothes, like they were never spun at all. Would have to readjust all the clothes, respin, most times we have to that that every time we wash clothes and have to respin more than once and even then, clothes have too much water left in them, so it takes forever to get our clothes dry. We have a service contract with Sears, we have repairmen out a few times. Get told, dont wash towels in it, only do very small loads, supposed to be a large capacity washer, nothing wrong with it. Now its worse than ever, terrible product. I want a different washer, its rusting at the lid, its only at the most 2 yrs old, it was expensive and am very, very frustrated!!! I want what I paid For!!! Whirlpool, shame on you for putting out such crap.On to my next problem with a Whirlpool range, again bought it because it was a Whirlpool. We had our Kitchen remodeled and the range I had was white. We needed a stainless steel range, Bought the Gold series AquaLift convection oven. This is the most horrible piece of crap. The convection oven does not cook as a convection should, food takes forever to cook on convection, reg feature works faster and hotter than the convection. In my old range I used the convection feature always unless I was baking a cake. Then used the AquaLift feature to clean my oven, it was not dirty , but I like a sparkling oven, so followed the directions, set it to clean. It looked the same after it supposedly cleaned the oven. Nothing was cleaned, tried it again, it was a little more dirty, something had spilled. I wiped out the oven, used the AquaLift self cleaning feature again, same results, old oven, self clean, the oven after a cleaning cycle, only ash was left, wipe it out, it was spotless. So I called for repair, the repair guy was here about 5-6 different times, tried this and that, replaced a heating element in the oven, turned the temperature up in the oven, so now when I bake, I have to figure out what temp I need to put it on. Tried that, even admitted that the AquaLift feature was a bust. I contacted Whirlpool, I want it replaced with a different model. This range is about I and a half years old, want to replace it but again was very expensive. Its a terrible product, it cant be a coincidence, that both newer appliances made by Whirlpool are terrible!!!! Combined they cost me almost 3000.00 dollars. I feel that I have been ripped off definitely did not get the great products that I thought I was buying. No response from Whirlpool, no satisfaction. I want them both replaced or my money back, take them out of here, they are useless!!!!! I will NEVER buy another Whirlpool product again, and have told everyone I know about the terrible quality of these products.

I have always liked Whirlpool products but it seems lately they are lagging in this department. My washer/dryer combo each separate I dont feel are doing the job they should be. Washer is the bigger problem. Softner dispenser not distributing the softner correctly and now I have to clean out after each use. These are about 10 years old now. Is not spinning all the water out and not at all sure if clothes are getting clean. Most of their products usually lasted much longer back a few years.

I bought a new washer thinking I was upgrading. Wrong!! Well the new so called technology they put into these machines is overrated. They took a good thing and instead of advancing they have took two step backwards in time. I wish I had kept the old washer I had. I think I would rather use an old time wringer washer my great grandmother used. They are probably faster by hand. This new Whirlpool grabs every string on my hoodies and twist my clothes so tight in knots. I cant even remove my clothes until I fight and get mad enough to write a review. Whats up with these new washers?? Get rid of the slots on the Agitator!!

Own Whirlpool GB2FHDXWS04 refrigerator for 14 months. From the beginning, the ice maker made gross tasting ice and never got better (had to start buying ice). Then a smell started coming from the fridge every time the fan came on. We called before the warranty was up and talked to Whirlpool, and they said that we must have put something smelly in the fridge that caused the plastic to absorb the smell (which we didnt). They told us to put baking soda in and change it everyday. No change. They kept telling us there is no way it could be giving off a smell for any other reason and if they sent a tech out, we would have to pay for it. Trying to intimidate us until the warranty was up. Then after a month or so, the bottom mount freezer starts leaking water all over the wood floors every 3 days. At first we turned off the water line, but then realized it is coming when the freezer defrosts. One good thing, the freezer, from the beginning, knocked really loud and now that its leaking it doesnt knock. We spent $1,200 just over a year ago and will probably have to go purchase a new one now. I will tell you it will never be another Whirlpool product. Whirlpool has not apologized or done anything but say, Now your warranty is up, you should have bought the extended warranty. Great customer care! With all these same complaints, you would think Whirlpool would figure the problem is their inferior product (which they know) and actually take responsibility.

We purchased a WRS576FIDM refrigerator from HHGregg in August 2015 and immediately had problems with ice maker and door having condensation on it. I contacted Whirlpool who had a tech come to my house and verify problems. Whirlpool replaced it with a new refrigerator in November 2015 and w/in a week it had awful condensation on the outside of the door, dripping onto the floor and pooling water. A tech responded to our house again and confirmed the problem with Whirlpool. Whirlpool advised they would be sending out two new doors for our side to side refrigerator and said we should receive them within 4 to 6 weeks from late November 2015. I asked Whirlpool to send us a different model because this is the second refrigerator of the same model that has the same issues. Whirlpool refused. I have spent countless hours on the phone with Whirlpool, HHGregg, and waiting for service appointments and my patience is getting thin. I just contacted them today 2-9-16 to inquire about my doors since it has been well over the 4 to 6 weeks Whirlpool said it should take to receive them. The Whirlpool rep on the phone had no information about the status of the doors and said that they would have to contact the service company to inquire more about the status of the doors. He also said that under special circumstances, it may take an additional two weeks for certain door orders. I once again requested a different model of refrigerator or a refund.I tried to get HHGregg to allow me to return the 2nd refrigerator just days after I received it since I was having the same issues as the original one I purchased. HHGregg said they could not since the 2nd refrigerator did not come from them. HHGregg said that they did not know why Whirlpool sent me a replacement refrigerator directly and added that normally the returns go through them. I feel like I tried to do the right thing by contacting Whirlpool for warranty work, but I feel that if I would have called HHGregg I would have been able to get a different brand refrigerator which is what I really desire after all these problems with the Whirlpool brand. I did purchase an entire Whirlpool kitchen set from HHGregg. The only problems I am having is with this refrigerator.

I bought a Whirlpool front loading washing machine 5 years ago, which has given me constant trouble. The computer on the machine is not working. When it is fixed, the machines makes extremely loud grinding noises and frequently the spinner does not work properly, leaving you with heavy sodden wet clothes. Whirlpools guarantee is very limited and customer service is unhelpful except to apologize for your horrible experience. You will have to pay for a technician to diagnose the problem. I will have to replace this costly machine after just 5 years of unreliable service. I would never buy a Whirlpool product again.

I bought Whirlpool dishwasher (silver, Golden Series), after one year it just stopped for nothing and the circuit controller failed with error code E2/F2. So it was expensive but turned out to be totally unreliable. I had to pay $200 to get extended warranty and still waiting for the parts!!! Worst experience ever (uh Golden Series, for me it is Plastic Series). Will never buy any product from this company again.

We purchased a 4.8 Cu FT High Efficiency Front Load Washer in February of 2016. What a nightmare. Just a few months after having it, we kept getting an E3 error message that would not go away. After 2 weeks of waiting before a tech could come out there replaced a door mechanism said it would be fine. After the next wash same thing, same problem. Could not even open the door to get my laundry out. Again they could not get a tech out for at least 2 weeks so Im stuck with the cost of getting my laundry done elsewhere. This time it was the motherboard. Had to wait a week for that to be shipped out. This was all completed in June 2016. We are now the beginning of September and same problem. Again we are told at least 1-2 weeks to get a tech out. Seriously Whirlpool, we are your customer. I have a family and we need to wash our clothes. We spent $1200 on this machine only to have to take our laundry to a public laundry mat because your machine keeps breaking down. They will not replace the machine even though this is the 3rd time with the same problem. The customer service is horrible. They are not willing to help in any way to get this fixed much sooner for her or give us a new machine. This one is obviously a lemon! I will never purchase any Whirlpool appliance again and I suggest based on some of the reviews on here no one does. Next appliance I buy I will do more research for sure.

I own a Whirlpool Cabrio. I wanted a newer technology (no agitator) washer with top loading capabilities. I ended up with a four to five-year lifespan with this washer. The bearings are busted and it leaks water from the bottom. I have followed loading instructions specifically. It will cost about $1,000 to fix so of course, I am buying another washer and a matching dryer.

Absolute junk. Bought an entire matching set 2 years ago. Fridge, microwave, dishwasher and oven. Oven is the most user unfriendly thing I have ever bought. That’s my fault. Microwave failed. 300 to replace. Ice maker in side by side fridge failed, another 300 dollar fix. I used to have a field mouse or two get into the house every year. Don’t have that problem anymore because the fridge is so loud it scares them off. Talking to Customer service was the most frustrating thing of all. They think if they say your name in a nice soft tone long enough it will make everything ok. Mother and father raved about Whirlpool products. How times have changed. Do yourself a favor and steer clear of these products. Also, look up the other brand names made in the same factory and steer clear of those as well. I used to think appliances were all the same. How wrong I was. Do your research. It will save you a bundle in the long run.

This machine always leaves me questioning if its going to finish the cycle. It goes thru all kinds of spastic sounds in order to advance to the next step. I learned I cannot presoak a load more than 10 minutes before the machine empties ON ITS OWN! I just dont trust the machine and would not buy again.

I have had my machines for years, and always buy Whirlpool. So far so good, had to replace my washer and dryer approx 11 years ago and still ok no problems yet. Wish I had the money to buy one of those bigger ones someday.

This is a good customer service (CS) review. Whirlpool knows about the defect and continues to distribute the fridge this way. We have a Whirlpool model #WRF757SDEM01 we purchased this year (2017). We love the size and the fact that the ice bin is in the door and takes up very little room. Our only complaint prior to this issue was the ice and water do not always come out gracefully. So we were happy overall till a large block of ice formed in the back of the fridge. My original call to CS was great. They did not ask me a bunch of stupid questions, just said that should not be happening and scheduled a service call.Service guy knew exactly what it was because he had repaired the same model with the same issue several times. It is a defect in the dual cooling/defrost system that Whirlpool knows about, but continues to produce. Two parts need to be replaced and one part had to be ordered. Which was not a big deal since two days were needed to thaw out the mini glacier. We lost food so I made a second call to CS and again there were no stupid questions or arguments. They got a $75 debit card in the mail to us. So I thank Whirlpools CS reps, but sure wish the manufacturing side of things were a little more diligent in production. Certainly this cost them money on all accounts.

Me and my wife bought a Whirlpool top load washer June 2011. Two months later the motor locked up and they repaired it; then the transmission started whining the next month. It was repaired. Now a bearing is going out all in the first seven months of ownership and they will not exchange washers, they just want to keep fixing this one until the warranty runs out. Whirlpool washers are a piece of junk and I will tell everybody not to buy anything Whirlpool.

Within 5 months my 850$ dishwasher broke. 2 months to repair and 15 plus hours on the phone. Warranty is cryptic. You must allow them 30 business days from when they order parts. Buy Bosch, wish I did!

The electronic panel on my 4 year old barely used wall oven went out when I used the self cleaning function for the first time. It is going to cost $400 to fix it and another $100 to replace the stainless steel sides. They will have to remove to get the oven out of the wall. The oven door is locked and cant be opened so of the wall will have to torn out as well. I called Whirlpool 3 times and have offered no assistance.

Whirlpool and their extended warranty is a ripoff! I bought a Whirlpool refrigerator not even two years ago. It has stopped working 4 or 5 times, causing us to lose all our food. When it is working, it makes an awful noise. I have renewed my contract with A&E due to the fact that the frig is a lemon; which A&E is a joke as well. I contacted them 2 weeks ago about the frig not working again. They stated they could not come until Sept 18th, a month later. Come on. Really. They are a ripoff as well as Whirlpool appliances. False advertising is against the law. I also contacted the merchant where the frig was purchased in Hazlehurst GA, who does not care one way or the other. If whirlpool was as great as they seem to think their appliances are, they would replace this lemon in my kitchen. We are elderly and are not able to keep dealing with this issue. I would never ever recommend a Whirlpool appliance to anyone. As a matter of fact, I will tell everyone I know not to purchase one; due to the way your company has treated me and my wife.

Lost two freezers of meat in this Whirlpool. Changed Motherboard twice. Wouldnt keep ice cream frozen. Tech told me I was buying cheap ice cream. Was told by Whirlpool that they dont replace freezers. Received a call from another WP rep who did replace it. Waiting 4 weeks now because trucking company wont come up my driveway in snow. It was here once out. Driver didnt know how to change unit out. Waiting for exp driver now.

Just bought the Whirlpool 3.5 cu ft, Top Load HE washer (model WTW4815EW), but of course, the sales person did not explain that HE meant LOW WATER USAGE. Wish I had done my homework. FIRST LOAD, clothes seem to be beaten to death, and must pour in detergent before you load clothes. So, Oxyclean detergent I always used in my regular (NOT HE) washer put a hole in one towel and discolored (faded out) the others. Also seems that the fast and hard agitator would not (logically) last very long. It seems to be working very hard. Im SO disappointed. Called Whirlpool to say I dont like it. They said to call Home Depot and see what they will do about an exchange. When I did, my sales person said that almost all the washers he sells are HE. I want the old type washer back that allows me to add more water if I want, change the cycle and water levels at my discretion, add detergent when I want to, and soak clothes if I wish.

I have purchased one refrigerator double door Mastermind 230 Ltr. capacity on 08/02/2009 at a price of Rs17200 from Himanshu Sales at Halol, Panchmahal, Gujarat. After one year, there was a problem in the refrigerator. My complaint was given to Himanshu Sales Halol. A service engineer came and replaced OLR and starting relay. I was charged Rs500. The bill was not given. Again cooling was not achieved. My complaint was given to customer car complain no. 22265 on 26/04/2011. Service engineer came on 10/05/2011 and reported that compressor get overheated. He has replaced compressor, capillary, gas, starting and overload relay and charged Rs1650. But compressor continued on, it does not cut off on temperature. I complained on 22/05/2011. Again service engineer came and replaced thermostat and charged Rs150. On 02/06/2011,again cooling was not proper. I complained on 05/06/2011. Service engineer came and advice to send the refrigerator to service center at Halol at our cost. After one week, it was sent back to me. Still ice not forming in freezer. We thought that it is due to summer. We also informed Himanshu Sales Halol. They advice to give complaint to customer care. Complaint was given on 28/11/2011. On 29/11/2011, a service engineer came and informed us that the compressor overheated. On 06/12/2011, the service engineer came with new compressor. He replaced the compressor, capillary, starting and overload. After gas charging, fridge was started. Still ice was not forming in the freezer and there was abnormal sound coming from compressor.Now we are tired to take service from Whirpool. I think this is a company defected piece, so send some senior authority to check the same and to take necessary action. Also due to this problem, my electricity bill got on higher side, and the purpose of the appliance is not solving. On 12/12/2011 at 11:30, the service engineer came and put some instrument to measure temperature at freeze on super cool mode and told that he and Samir will come to check the same. After that, compressor was in running mode up to 19:30 without cut off on temperature. Nobody has came to check,we called him. He replied that Mr. **, the regional head, will come tomorrow, 13/12/11. Still cooling is not achieved, We have registered complaint under complain no. AH1211007719 dated 13/12/2011.

I purchased my Whirlpool refrigerator from Best Buy 11/20/19. It has been nothing but a nightmare. It freezes up and defrosts into the refrigerator.! I called Whirlpool about the situation. The company they use to fix my fridge S&S Appliance has not been keeping accurate records. I have all the calls from Best Buy and S&S Appliance. I was told today-all my records didn’t count. Best Buy Geek Squad couldn’t repair so they turned everything over to Whirlpool. So about every week someone comes out and fiddles with it and tell me it is fine. 2 days later the same. I have owned many Whirlpool products and never have I been so disappointed. Their service has been neglecting and I don’t know how anyone would want to buy Whirlpool. They have set me up another service appointment with S&S Appliance. Obviously I have bought a lemon and no one takes any responsibility. Good luck with Whirlpool!!

I purchased a Whirlpool refrigerator from Gerhard’s Appliance, Glenside, PA on 12/15/2011.There have been problems with the unit since it was delivered on 12/19/2011. The doors were not the same height. There were stains (which looked like rust) on both doors. A shelf on the door and one in the fridge were missing. One of the deliverymen adjusted the door height then, and the door has been creaking on opening/closing since. That door has been replaced, but the problem continues. The freezer (which has an icemaker/water dispenser built in) started to produce ice on the inside of the unit door and on the wall surfaces. Attempts made to rectify the problem were unsuccessful. A new freezer door was ordered. After the door replacement, the frost problem got worse. I can fax you a copy of all service contacts so far (at least 7). Please help me replace this lemon.

We bought the dishwasher because ours was not a very good quality, and it was a Whirlpool and was larger than our old one. But the arrangement of the bottom shelf doesnt allow for effective placement of larger items. If you wash any large items it doesnt wash the top shelf dishes.

Absolute garbage!!! French door refrig/bottom freezer. Too much to go into. This is by far the worst product that I have EVER purchased in my life. If I was strong enough to lift this piece of ** over my head I would carry it into the corporate headquarters of these money grabbing dirt balls and throw it through the CEOs door. Amend that: I would locate customer service and consider them bowling pins. What a bummer; how far we have fallen!!!

We bought a Whirlpool Dishwasher for a vacation home thinking it was a good brand. It was not a low end model. After two years of infrequent summer use it would start and then not complete a cycle. Looking on the internet I learned the control panel was known to be faulty. An appliance repair person also confirmed that the control panel was known to be faulty. Why are they allowed to sale defective appliances? I also feel Lowes Hardware is not without blame for unloading faulty equipment on unsuspecting consumers. What recourses do consumers have? I cannot afford another dishwasher after purchasing an appliance expected to last for years.

Just like so many on this site Bought Whirlpool Model #WRF990SLAM02 refrigerator new in 7/2013. Just went on vacation for 2 weeks, I come back and the freezer and ice maker are not working. If what everyone on here are saying is true then it looks like I too will have to purchase a new refrigerator and you can bet it wont be a Whirlpool.

I called and emailed Whirlpool because the water dispenser drips all over the front of the fridge and floor. They had the nerve to tell me to use a cup for the problem and there was nothing they could do. They were no help with this problem.

This product is just DISAPPOINTING. The gas knobs got stuck TWICE IN 13 months only! The range is NEW! The first time 3 out of the 4 knobs broke, this time only one. It would not turn off, so we are forced to climb on the counter and turn the gas off every time we are finished cooking and turn it on again. The company wont be able to send us anybody till next week, which will force us to go on like this for NINE days plus, of course, the time it will take to order the parts needed.There is not even a back up emergency service, which should be in place since we are dealing with GAS! I have heard complaints about this product in this area: in my opinion the range should be recalled. Of course, the representatives one talks to are all trained to keep calm and reply the usual things: Oh, I am sorry etc. but the bottom line is that neither the product nor the customer service are good (the first customer service person was not very friendly either). I highly recommend that you AVOID this range if you are considering buying a gas one with double oven.

If you want clean clothes dont buy this machine(Cabrio Washer)! First of all I find that my clothes have dry spot on them when I pull them out of the machine. Whirlpools response is that the machine spins at such a high rate that the cloth will actually seem dry. Doesnt make sense to me that a shirt that has another garment on top of it gets dry in an unexposed area. I have also been told to always use the high water setting. This helps but the clothes still are not clean. Also my dark slacks come out with residue lines on them - Whirlpools solution; never wash anything in cold water. In addition the machine is very noisy. It sounds like the water pipes are being kicked out of the wall. And forget about washing a king size comforter as advertised, a twin comforter doesnt get clean or even thoroughly wet and residue lines are left behind. Hate this machine! So glad I didnt buy the extended warranty since my attempts to have them stand behind this product have failed. I feel the money would be better used towards a different brand.

I replaced our old Whirlpool washer that we had for 10 years with a new Whirlpool high-efficiency front load washer in August 2020 - it quit working on December 11, 2020. Got a repair person through Whirlpool on December 22nd who said I need a new motherboard. I am still waiting!!! 42 days with no washer and Whirlpool has no answers regarding the parts arrival and I can’t even sell the thing and get another brand because it doesn’t work! I’m beyond angry!!

Buy anything else. This WHIRLPOOL WITH STAINLESS INTERIOR WDF560 SERIES is the worst dishwasher Ive ever owned. Huge fail Whirlpool. MADE IN THE USA! I will never buy another thing you make again. I cant say ONE redeeming thing about this dishwasher. I hate it! It has a high temp wash, a Sani cycle & heated dry + a stainless tub. Using all of the above + having an SS tub yet everything comes out dripping wet. The cheap silverware baskets are poorly designed & positioned on the side to the back in addition to a tall tub making it difficult to access anything in them. The baskets are also cheap and poorly designed. All the spacings are the exactly the same with no proper spacing for pots, pans or larger items. These cheap racks will have a short life. Its outrageous to spend 649.00 for such an inferior product. Buy a cheap dishwasher! This thing is no better than a builder grade that looks good.

I purchased the Whirlpool Cabrio washer in 2011. It has been nothing but trouble since. I have had repair people out here several times, because the machine twists and tangles the clothes, doesnt get the clothes clean. Sometimes the clothes come out dry without even getting them wet. There are lots of soap scum too. I would NEVER buy another one of these. SO DISAPPOINTED.

I bought a Whirlpool gas stove (WFG745H0FS1) 2/1/18. The front control knobs (W11122880) position ink began rubbing off after a year. I sent them pics, their solution was to pay $45 each for new knobs.

My Whirlpool has all basic features and works for household jobs. It is extremely useful for routines like towels and clothing. It also works gently enough to launder curtains and goose downquilts. Operations are very simple and the controls make it very simple.

After seven long years of one issue after another, about once a year replacing one part after another, draining the unit to replace parts, waking up to cold water, I finally gave up and replaced this Whirlpool water heater, model model # FD1H4040T3ENOV unit. Never to buy a Whirlpool unit again. Thanks for the memories.

I had this same refrigerator in another home and had no issues, this particular one now I have nothing but issues with it. It seems that the quality is not consistent. First the ice maker was not working, then the freezer light burned out and now there is extensive frost build up in the freezer. The refrigerator is only 2 years old!

We purchased a new home 6 weeks ago that was furnished with new Whirlpool appliances. The stove worked great however the oven never worked at any time. The appliance sales person advised that we had to go through Whirlpool for repair on a brand new appliance. To date we have had to stay home 2 days and the range is still not working and third service call is now scheduled. A call to Whirlpool ended with them advising that we do not qualify for a replacement range, even though it never worked. We have been without an oven for 6 weeks now which is totally unacceptable. I would never buy another Whirlpool product or recommend them based on this current experience. We paid for a new product that never worked and they will not replace it. Hopefully they can repair it on the third visit. Unfortunately I have lost faith in this product and this company.

I bought the most deluxe and expensive washer and dryer I have ever owned. It is a Whirlpool Cabrio. The clothes come out of the washer dry, and all tangled up. I bought it new from Sears on July 2009. Now only two years old, and the washer sounds like a jet plane. I paid a repairman $90.00 only to be told this is common in this machine. The repair is expensive, and I would be better off buying a new one! I owned a cheap, little GE washer, which cost me $300; ten years, and never had a problem. Now my dream machine turned out to be a piece of crap. I will never buy a Whirlpool again!

After careful research, I purchased a Whirlpool microwave 2 years ago. Model WMH2175XVT-2. It looks brand new. Three months after the extended warranty expired, my microwave wont heat anything. Ive tried all the suggested troubleshooting in the manual. When I called Whirlpool (the number right inside the microwave door) I get a recording that asks me if it has been more than a year since my purchase. I can only say yes because even the extended warranty with Sears had expired by three months. Then Im directed by the auto-operator to schedule a repair service. Im fuming and seeing dollar signs and no human to talk to, so I hung up. I googled my problem and was asked to pay $50 by an online repairman, so I clicked out of that window not wanting to sink more money into a bad purchase. Then I found a website from a consumer saying the Whirlpool Company admitted it was a bad magnetron with this model and that they have had a lot of problems. They should have recalled this microwave model or offered to repair or replace it for free. I have just decided that I will no longer purchase Whirlpool products. As soon as my oven and dishwasher die I think Im going back to Kenmore products.

I bought an electric hot water tank from Lowe’s less than 3 months. No hot water so I called Whirlpool. They give me service dept over 150 miles away. They will not come. I need hot water and need help. The hot water tank is half way in the attic and half in the closet.

My 15 year old front loader quit working and was going to cost more to repair than we thought was worth it. So, we went shopping at Home Depot and based on discussions with salespeople ended up with the Whirlpool cabrio toploader. What a mistake. I am so disgusted with this washer I dont even know where to start. If there was any way we could return it we would do so. The clothes come out wrinkled, twisted, absolutely covered in pet hair and detergent and fabric softener residue. Yes, Im using HE detergent, in the correct amounts. Yes, Ive read the manual front to back. Yes, Ive tried all the troubleshooting suggestions. No, they dont make a damn bit of difference.I would give anything to have my old front loader back. It was a great little machine that did a wonderful job of cleaning our laundry. Pet hair was washed off, I could lay things out to dry and they werent all wrinkly and did not require ironing. Just about everything that comes out of this cabrio machine that I lay to dry needs to be ironed before it can be worn. It is just a horrible, horrible machine and Whirlpool should be ashamed of themselves for foisting this off on unsuspecting consumers.

Purchased 12/15/14 > Two weeks. Freezer 1/2 working, no cooling refrigerator. Contacted whirlpool, a service tech was sent out, tech contacted factory for assistance. Factory service had limited information on new production model, replacement part availability unknown. 48 business hours to conduct research. Six days to figure out what part to order/replace. No further assistance will be provided by whirlpool.

I bought a whirlpool washer from Whirlpool on February 27, 2011. Since then, they have come out and repaired the washer for 5 times. They have even taken the whole motor out, and replaced it. The last time they came, they said I would have to pay for the next time. Now, it has broken again, and I have to pay for a washer repair that is less than a year old. We bought the Whirlpool washer at Sears, and neither Sears, nor Whirlpool will stick by their product. We cannot afford another new washer, and to pay for repairs is a stretch too. Is there anything you can do?

My issue is I believe that Whirlpool should pay for my tub and bearing part because the washing is only 16 months old. Because it went over the one-year warranty by four months, I shouldnt have to buy this part considering it is such a big break for such a young washer. Please advise if Whirlpool will assist me with this issue.

Oftentimes when we take out the dark loads there is a white line left. It appears to be detergent that does not go into suspension. We are using HD. Just lately we switch to liquid. Question in our minds is if it does not move the water enough to put the detergent in suspension, how in the world is it even cleaning? I do not see the turnover of the clothes. Where is the quality control with this?

Here is my TERRIBLE experience: After only eight months it started to fail intermittently. Within weeks, it failed completely. I pay someone to come out and look. We get a part from Whirlpool. Pay extra to express ship it. 2 days later, pay to have it installed. Still doesnt work. Express ship another part. 2 days later, pay again to have it installed. STILL doesnt work. Express ship ANOTHER part. 3 days later - it STILL DOESNT WORK!!!!! Then they closed - wait another day. Now they authorize a complete replacement. Wait till Monday to PAY to have this one uninstalled. Haul it upstairs, into my car, back to Lowes, so I can get a new one. Haul it home. Pay AGAIN to have it installed.I was without hot water for 10 days and paid about 4 time the cost of the heater in labor to get through this MESS. I talked with Customer Service to get some help with how terribly unfair this was. Warranty Only Covers parts - should have bought the extra warranty... Silly me - I thought Whirlpool was a reputable and reliable brand. Boy was I WRONG!!! DO NOT PAY EXTRA FOR THE NAME - NOT WORTH IT!!!!!! I also dont recommend paying extra for the Energy Efficient. Its added electronics that just give it more to go wrong. Plain and simple is the lesson for the day!!! And after the hours of frustration with their customer service - Ill NEVER buy another Whirlpool product as long as I live!!!

I have been complaining since 2 months after I bought the Whirlpool Cabrio washer. It is the most expensive piece of junk I have ever bought. There is never enough water to thoroughly wash clothes. The clothes always tangle up. The UL comes on all the time because it is unleveled and clothes were so knotted up that I can’t get them out of the washing machine. I keep calling and complaining, but all I get from Whirlpool is that I need to sort my clothes better and not wash all pants together because the legs will get tangled. So, do I wash some of my dark paints with towels just to keep them from tangling up? I don’t think so. I paid $750.00 for this piece of **. It should wash a mink coat for that price. I keep checking websites in hopes that there is a recall on this thing. For sure, though, I will never buy another Whirlpool product after this purchase.

Purchased this refrigerator in 7/2017. I cant stand it. Its pretty and works, but the NOISE!! I bought a white noise machine and placed it on the countertop next to the refrigerator just to drown out the noise (very high pitched sound). Repairmen came out twice. A part was replaced, but nothing changed. Said have to live with it. Dont buy Whirlpool or youll go crazy listening to this all day, especially with an open concept home. You can hear it everywhere!

It was time to put the old Frigidaire Washer out to pasture. I researched for quite some time online to find just the right new one. Its all so confusing as they all claim to be the best. The Whirlpool WTW500DW Top Load is the one I chose to look at along with 2 comparable others. I have had Whirlpool appliances in the past and was always happy with them, so I will be honest, I was leaning towards Whirlpool. I purchased the WTW500DW and matching Dryer after looking at the 2 others first. Price was lower, features were more to my liking and better quality/sturdiness was very apparent to me. This was the lower priced machine out of the 3 but had everything I wanted and a little more. The HUGE wash basket is wonderful. I have literally cut our laundry down from 4-5 loads a week to 2! Our clothes have truly never been cleaner.I am amazed at the great job this machine does with a minimum amount of time and water. It is quiet, efficient and the cycles do what they are supposed to do. The absence of electronic pad buttons is greatly appreciated. Its standard dials are easy to read and set. In my opinion, Whirlpool has done it again. Its a great Washing Machine at a price that is lower than others without as many nice features, it is well built and does the job perfectly.

Surprised my daughter with a Whirlpool washer and dryer computerized, never again you have to stand at the washer half the time resetting it over and over. It takes all day to wash. Went to Lowes. They said yes you have to start it three times. What a pain. Never will buy one again.

5 years and 11 months ago I bought a 50 gallon gas, Whirlpool hot water heater with a 6-year warranty from Lowes. The 2007 water heaters were on sale, so I paid $329 for it. Within 6 months, I replaced the gas valve, and a few months after that, the thermo-couple went out and I replace that. Each time I called Whirlpool and got return authorization numbers for the parts, I still ended up paying for the parts plus labor. A year after that, the igniter went out and I had that replaced. Last year (the day before Thanksgiving), the thermo-couple went out again and I had to have that replaced - and it cost me for the part plus the labor - even though I had a return authorization number. I also replaced the water line connections/hoses to the water heater at that time. The customer service rep for Whirlpool told me at that time if I had another problem with the water heater, they would replace it for free - and the warranty was good until Dec 31, 2013 (this year). NOTE: Every plumber that has come out to fix the water heater and replace the parts stated that they see a myriad of problems with Whirlpool water heaters. They said the parts like the thermo-couples, igniters, gas valves, etc are poorly built and they replace them all the time. On Christmas Eve 2013 (two days ago), the water heater started leaking from the top by the valves - and so much pressure had built up in the heater the new water hose connections burst, spewing water all over the heater closet. I called Whirlpool the day after Christmas (today). At first, they told me they would not replace the heater as it was not in warranty and then I told them what I was told by the service rep last year. She finally agreed that my heater is indeed under warranty and gave me a replacement authorization number but she told me my warranty did not cover labor. I called Lowes. At first, they told me I would have to remove the old hot water heater myself and bring it back to the store in order to get my replacement. I am a 59 year old woman and I take care of my brother, a disable veteran. Although I am in good shape and healthy, I dont have anyone to help me get the gas and water disconnected and help me lift it into my Suburban. The man at Lowes agreed to bring out the the replacement heater and pick up the old one at no charge, but I will still have to pay $299 plus the cost of new hoses to have it installed. By the time the replacement one is installed, I will have paid a little over $1200 for a $329 water heater. I could have installed a tankless one for that, but I cannot see spending that kind of money right after Christmas. If I have one issue with this replacement, I will install a tankless water heater - and it will not be made by Whirlpool or any of its affiliates. My recommendation would be to steer clear of Whirlpool and their products.

I bought a Whirlpool refrigerator January 2016. 4 months later the refrigerator stopped working. It took over a week for Whirlpool to have it repaired. Two weeks later the refrigerator stopped working again. It took four days for Whirlpool to get a repair man to my house. I called customer service 4x asking for a replacement or loaner or possibly they could expedite the repairs. All they could do was recite my warranty to me stating that they are only responsible for repairs. I was in touch with their executive office and was pretty much told tough patooties - my warranty only covers repair. The executive office told me to wait for a third breakdown and then we could talk about an exchange. WHAT??? I have to suffer a third inconvenience before Whirlpool will do anything??? I lost hundreds of dollars in food, have to live two weeks without refrigeration in 95 degree Florida weather, had to go shopping on a daily basis or eat fast food (at my expense) because I couldnt even keep milk for breakfast cereal. I filed a claim with BBB only to have Whirlpool close the claim stating that they fixed the refrigerator.

Purchased a $900 refrig, it broke 1yr & 1 week later. I fought to have this fixed since its out of the warranty period. After having to take off time of work for repair people to come. The repair guy made a disaster. Finally after much arguing I received a new refrig, same model. Well that last about a year & 1 1/2 then it started leaking underneath. I CANT use the icemaker or the water feature which I paid extra to have. What a piece of Junk. The people at Whirlpool will just say, Did you purchase a warranty? YOU SHOULDNT HAVE TO HAVE IT FIX WHEN ITS ONLY 2 YRS OLD!!!!!! They are so greedy, they make junk so that you spend more money on repairs or extended warranties. Whirlpool owners & mgrs see how you feel when it happens to you. KARMA. I will tell as many people as I can to stay away from Whirlpool. I will never purchase their products again.

The washer itself doesnt get the clothes clean. The clothes on top never get clean, they smell. It doesnt spin out the clothes evenly even though I put them in evenly. There is oil on my floor under the washer and Rent-A-Center doesnt care and its under their Benefits plus program. They were to send off both washer and dryer last time and had no paperwork where washer was sent off at all. It has ruined a lot of my clothes with spots and I used the Tide pods. Stopped using them cause they were not working. I will never buy another Whirlpool product or appliance. Water pump went out in one year... Why would you not care about your customers... I got this set in 2013 and its the Platinum line triple top loader. You lucky to do one load at a time, a single load that is...

We bought a new side-by-side refrigerator (GSF26C5EXB00 26cf) with water and ice in the door. We have had to replace the built-in water filter every two months at $30+ per filter. This is unacceptable. We just want to know what to do to fix this problem. There is only one person who uses the ice maker, and no one uses the water in the door.