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Buy Whirlpool Dryer CGM2745FQ
Whirlpool - 7.4 Cu. Ft. 3-Cycle Commercial Gas Dryer - White
Find big savings on Whirlpool Dryer(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Outfit your apartment complex with this 7.4 cu. ft. Whirlpool commercial gas dryer. Its three cycle selections power through a variety of load and fabric types, and its reversible side-swing door provides flexible loading options. The factory-installed locks of this coin-kit-equipped Whirlpool commercial gas dryer secure payments until you can retrieve them.
Manufacturer: Whirlpool
MODEL: CGM2745FQ
MSRP: $1094.00
Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,
Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,
Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,
Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,
Buy Whirlpool Dryer CGM2745FQ
We bought our washer, dryer, stove, microwave, and dishwasher in September of 2010. In 3 years we have had to replace our Whirlpool over the stove venting microwave, have spent over $550.00 on repairs on the Whirlpool refrigerator, and now have to replace our Whirlpool Cabrio washer. This of course does not include our time, effort & frustrations, especially with Whirlpool customer service. Will NEVER buy Whirlpool again. Were all for a class action lawsuit.
We purchased this washer on 2008-04-27. It ran okay until a few months ago when it began making strange intermittent noises. This is now happening more and more often. I reviewed a lot of websites and see that this is a common occurrence for Whirlpool Cabrio washers, and Whirlpool will not stand behind it and make it right. Im going to write them a letter mirroring what Im saying here, and remind them that other appliances in my house are coming due for replacements or upgrades. Whirlpool and its affiliates will not be part of those upgrades going forward. I have no patience or tolerance for expensive **, which is what they put out here. I will have to purchase a replacement washer since this seems to have two major areas of failure, both extremely expensive to repair. I might check out Roper and see what they have--its apparently very well rated by the folks that work on these things.
Bought a Whirlpool dishwasher approx. 3 years ago from Home Depot and it just quit working. Troubleshooting did nothing. Called Whirlpool to make sure there was no recalls on it. I have owned many Whirlpool appliances and bought this last one because of past good experience. Turns out, after $300 plus repair, it was the control panel. The repairman said, This should not have happened, it is like new. I asked him if he thought it was a lemon? He just looked down, it happens. I am so disappointed in the quality of Whirlpool. I no longer can just buy their products with confidence.
Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.
I bought Whirlpool Proton 3-door 18 months ago from a popular store at Chennai. I got a problem with cooling within 2 months. Service was availed and it got better. Same problem occurred again after 3 months of service, so I had it serviced again. Now the problem is its not working at intervals. I called the service and the person could not find any issues and says its working well. While it was pending resolution, the problem recurred and refrigeration is nil now. At the freezer, even after 8 hours, the water has not turned into ice and all food products have perished.
So disappointed with my Whirlpool purchase. I will never purchase another Whirlpool product in my life. This is my second whirlpool oven to die in a short period of time. My most recent oven only made it two years. For there to be an internal wiring issue that is now costing me $500 to repair on top of waiting 30 days for them to be able to fix the oven. This is a terrible product. Unfortunately, I didnt realize the poor quality and poor reviews prior to purchasing from this company. PLEASE be advised.
Im happy with my 9 year old purchase. They are front loaders and they sit too low for my comfort. The available pedestals cost hundreds of dollars for a pair...that I do not want to spend. I have not had any repairs needed.
We purchased a Whirlpool refrigerator to match the other appliances in our kitchen. The unit was purchased in June of 2012. Two and a half years later, it quit making ice and would not maintain proper cooling temps. Not to mention the noise coming from the compressor. So we had a certified tech come out and he said that it was the sealed refrigeration system. He stated that he had seen this issue a lot with whirlpool refrigerators. He said that what they don’t tell you is that it is covered for 3 years but good luck with getting any satisfaction. The cost to fix it you ask? $700.00. Might as well just buy a new one. Took a shot in the dark and called Whirlpool customer service. Gave the girl my information and model number. I got the “Sorry, but your model number is not covered by the sealed refrigeration warranty.” Then I got the ole, “Is there anything else today?” Well, she got the wrong man on the phone this day. I asked her to give me a model number that is covered by the warranty and I will purchase that one. You could have heard a pin drop. I don’t guess she’s been asked that before. She starts to ramble and said, “Well, there are just so many, I could not possibly tell you. Some are and some aren’t.” (Remember that statement) You mean she can tell me that mine was not covered, but could not tell me which models were covered. Huh??? Long story short. I argued with her for an hour on the phone and she finally breaks down and admits that Whirlpool does not warranty the sealed systems on their refrigerators any longer because they are considered value brands. What are value brands you ask? I asked the same thing. I was informed that a value brand is of lower cost to draw people to buy the product. Remember in the movie Back to the Future when Doc Brown said he sold a nuclear weapon to the Libyans at a good price but it was just filled with pinball machine parts? Well, there you go. I get the supervisor on the phone and she has the I’m going to be strict with this customer voice. She basically blames me in the fact that I failed to purchase the extended warranty. You’re right, my fault. How dare I have the nerve to think that a one thousand dollar value Whirlpool refrigerator would last no further than two and a half years? My bad on that one lady. The end result; I was told that I could purchase a new Whirlpool refrigerator and be sure to get the extended warranty. Yeah, why don’t go practice falling down Whirlpool, I’ll be there in a minute. (That was sarcasm by the way).
Ive replaced my ceramic stove top twice. First time it was my fault, I dropped something on it. But last week I was the only one home, stove was off and I wasnt even in the room. I heard a bang, went and looked around. Saw nothing. But when I went to prepare dinner.... shock, the entire stove surface was shattered!!! Now at over $600.00 to replace it I AM NOT HAPPY!!!
I saw on the Today Show that my Whirlpool Duet washer, purchased in 2008 was a mold-producing nightmare. We are now part of a class action lawsuit that seeks redress. When I called Whirlpool Customer Service, I was fed the company line that the problem is that we dont clean the machine regularly. The instructions call for monthly maintenance, but the rep said we need to wipe it dry after each use. This is an original defect in the machine that Whirlpool refuses to own up to. We had been Whirlpool devotees for years but will never purchase another Whirlpool product.
Purchased a new Whirlpool washer and it has the sensor-- like I am too stupid to decide on the level of water to match my load-- not sure why I got an agitator because I am the only thing it agitates. The clothes just sit there in its own filth and then go in the dryer. Actually put a stained item in the wash to remove the stain and instead it just spread to other clothing and has stained and possibly damaged them. Washing the same clothes 3 times is not saving energy, water and time for me.
I bought a Whirlpool fridge in June of 2014 and the plastic part of the stainless steel handle that attaches it to the fridge broke about a month or so later. After replacing the fridge because the company said they no longer made the part they gave me a new fridge and with that one the door would not close without leaving a gap of about 1/3rd of an inch open at the hinge side. They took that fridge back and sent me a new fridge. A week later I got in the mail a handle for the first fridge which I no longer had. About a week after that I noticed that the latest and third fridges handle had a crack in the same place. Whirlpool sent me 5 replacement parts and they were all defective with the same crack visible in the replacements. Finally I got a replacement handle that looked good and it broke today, Feb 6th 2016, in the same place as the first one. I should mention that each time the company replaced the fridge it was with a different and better model and each with a slightly different handle. There are other design flaws with the fridge. The door is in a corner and there are cabinets on the wall so the door can only open slightly more than 90 degrees which makes it impossible to open the crisper drawer enough to get a cabbage in it and if I want to clean the crisper drawer I must move and turn the fridge in the kitchen. Also if the crisper drawer is not closed completely it causes the guard rail on the bottom door shelf to fly off sending everything on the bottom shelf to fall to the floor. Fun when some are made of glass and filled with liquid. You would think I would have learned my lesson about this company but no! I went to Lowes and bought a Whirlpool dishwasher and when I saw that the automatic door would not open enough to dispense the soap, powder or packet I called a certified Whirlpool repairman who told me after receiving a duplicate that of course would not work either, that there was no solution to the problem and I went back to Lowes and bought a Samsung and my problems were solved. I WILL NEVER BUY ANOTHER Whirlpool or as I now call it, Whirledpoo, product, EVER.
My wife and I bought a Whirlpool Cabrio washer and dryer set in 2011 and now the washer has an error code of F7 E5. I spoke with an appliance guy and he says that it is going to cost up to $450 to repair it. The wash cycle does nothing, it just sits there and then it goes to the next cycle. I have grown up in a household that had washing machines that lasted many years. This is a joke. Why am I having to buy a new washer in 3 years? I dont understand. Whirlpool knows that this is a problem and they should step up and do a recall or some kind of discount towards a new machine. This is ridiculous.
I had this dishwasher for about a year. It was a great purchase for this model and the price was reasonable. The dishwasher is very quiet and wash dishes wonderfully. The only exception is it does take a long time to wash dishes. The cycle are long.
The washer and dryer leaves the clothes heavy and wet, the balancing does not work, therefore the spin cycle just bangs against the machine, I tried emailing the support but no response, can somebody reach out.
Whirlpool Cabrio top loading washer model WTW6800WW1 - I bought this washer 3 years ago. It cost me about $900. It has become very loud. I had the repairman here yesterday fixing my dryer. When he heard the washer, he told me the bearings are gone and its just a matter of time before the machine dies. To fix it involves a total rebuild of the motor, about $600! WTF! This is my 3rd washer in 19 years. There is something seriously wrong with appliance manufacturers. They no longer care about their reputations, and just produce crap! Expensive crap! Needless to say, I am now shopping for our 4th machine, which will be a Speedqueen basic washer with a 3-year warranty!
Whirlpool works great. I need another large shelf space between 2 shelves. The refrigerator has a small one but the large one I prefer.
I purchased a 40-gal Whirlpool water heater model 40t91-403 last week and paid a plumber to have it installed. The old one (GE 40 gal) worked fine except for a leak. The new one used all of the old connections except the 2-inch in and out pipes. Same connections, hot, cold and gas. At first I got about a quart of hot water and then all cold. Whirlpool changed the valve and cold water pipe (inside the tank) and still the same. They are trying to tell me that the tank is fine - I have a plumbing problem. Two plumbers have told me different, but still they insist. Yes, I am upset. The old GE, even with a leak, performed better!
We purchased Whirlpool Cabrio 8.8 cubic ft Electric Dryer with Steam Cycles (Chrome Shadow) Energy Star Model WED8500DC and Whirlpool Cabrio 5.3 cubic ft High-Efficiency Top-Load Washer with Steam Cycle Model WTW8500DC and have had no issues at all, only personal issues, such as me being 54 tall and cant reach the bottom of the washer tub to take out all my clothes, so my husband helps, he is 5 9 tall and can reach in it fine, so we do laundry together now! We have washed very small loads to large loads such as, bedding sets without any issues at all. We love the gorgeous look as well. We have only owned these since November 2015... so about 4 months now, but we are completely satisfied! We have always owned Whirlpool, our old set we bought in 1998 and they finally gave out in 2015! Whirlpool for life for us!
Purchased our stainless steel Whirlpool Gold range hood microwave oven in January 2011. By August, there were problems. It was noisy. It would occasionally shut off for no apparent reason and eventually in August of that same year, it completely stopped heating. The magnetron was replaced at no charge because it was still under warranty. The microwave has continued to run very loudly, vibrate a lot and is still prone to random shutoffs. Now a little over 2 years later, it has now stopped heating again...I am assuming another bad magnetron. How is that possible? Our last microwave lasted for over 10 years! In fact we got rid of it when it was still working fine so we could get this one for over the range instead of on our countertop. So now I have a Whirlpool paper weight for which I originally paid $485. When I called Whirlpool, I was informed a service call would be $130.00 PLUS any necessary parts and labor costs OR I could purchase the repair plus 1-yr extended warranty for $289.95. Upon requesting to speak to a supervisor, I was informed that there were no flags in the system indicating any problems with this line of microwaves. I further inquired on how they are aware of problems... Essentially a phone call warrants little proof of any problem. A service tech would have to actually go out and witness that there is a problem for it to be noted. So, for those of us that simply decide to turn our back on the product and buy a new microwave, it would go undocumented by their company. My top-of-the-line microwave is less than 3 years old and has broken down again. Doesnt common sense tell you that there is a problem with the quality? I know Whirlpool has been around for 100+ years and I really want to like them, but if they dont support the consumers that purchased their products, I can no longer do the same for them.
We purchased the largest Whirlpool Cabrio Washer (over $1100 value) 3.5 years ago, and had nothing but trouble out of it. The drum has had to be replaced twice, the motor once, and then supposedly a bolt kept coming off on the drum as well, that had to be tightened twice. Now, we dont know what is wrong with it - we suspect suspension imbalance or something, because this extra large capacity washer is constantly unbalanced even with 6 articles of fabric in it now, and I dont even think about putting even what would be considered a medium-large load in it, because it flat up will not wash. You can put a level on it, and it shows leveled, but it still wont operate worth anything. My wife is so put out by it at this point that she has even talked about getting an old ringer washer (seriously). Sears keeps coming out here because we had purchased the extended warranty and truly if they had simply replaced the washer after the 2nd trip to the house, they would have more than paid for the replacement washer even. Instead, they keep coming, looking at it, then having to order parts, and then come back a couple weeks later to put the shipped parts (which sit around our house), back in to repair it each time. All the while, we go without a washer or barely can wash any clothes. We have even taken clothes to the laundromat during one of the repair instances, because we cant just have mounds of clothes piled up for their month-long service. It is ridiculous how little it seems that Sears and Whirlpool care about their customers. I have gone to Whirlpool and Sears Home Services sites and complained at both. I have called both of their 800 lines in the past and again, this yielded nothing to truly depict either company cares. It just goes to prove that customer satisfaction is far less valuable to either of these companies than the bottom dollar profits in our opinion. I dont know where else to post our concerns/frustrations, so anyone can see how put out these two companies have caused us and dont care, but if anyone knows of anywhere else I can post blogged concerns, please let me know.I have complained previously about a dishwasher that we had purchased that we had numerous issues with. Those complaints fell on deaf ears to Whirlpool and really Sears as well. I dont think all the washers are duds, but this one has been nothing but trouble, and Sears wont just replace it, Whirlpool dont care. I have been given the runaround that it is because there arent three (3) service calls in a 12-month period for the exact same issue. Well, I am sorry that it doesnt appear to be just one thing! I have had it with these services calls, parts having to be ordered, only to hit the crazy repeat button again every time! This is far from good customer service, in my opinion, but rather a way to ensure the most profit is achieved! Thanks.Sears and Whirlpool have the worst customer service ever!
I bought this washer less than 2 months ago and I am devastated to say the least as they are not even remotely cheap. Appears that is doesnt come close to using enough water or enough agitation to get even 2 pieces of clothing clean. What good is 5.8cu (largest size tub) if you cant even wash a load sized for non HE washer. I am forced to wash a 1/4 of the amount of clothing now vs my previous standard washer, if I even want half cleaned clothing. I have tried every cycle with no difference.Doesnt use enough water but appears to spend most of the cycle time, filling with water. I know that sounds contradictory, but there isnt really any other way to explain it. Might as well not even have an (agitator), I use that word lightly here, as it does nothing to help clean the clothing inside. Pre-programmed cycles are not enough to do what you need it to do. Because of the pre-programmed cycles, unable to place clothing inside, fill with water, agitate a little and then stop or pause long enough to let contents soak for a while. I really miss being able to do this with my previous Whirlpool washer.It doesnt matter how little or how much detergent you use, the results are always the same, clothing comes out partially dry and dirty. Usually requires 2 or more wash cycles to remotely obtain clean items. Most items never even go under the water, no matter how much water it decides to fill with. I am so disappointed with Whirlpool with this fiasco they call a washer, with their name on it and they should be also. I have never owned any other brand than Whirlpool, so I didnt hesitate to buy this set, as I had wanted them for several years and finally made the decision to purchase and what a mistake this was. Will never make this mistake again. Whirlpool needs to correct this for every customer that has purchased these washers or risk ruining their reputation.
Brand new Whirlpool dishwasher from PC Richards. Model #WDT710PAYB2. Dont buy one of these! In the store, I was turned off by the panel being on top of the door and not visible when the door is closed. I dont understand why anyone would not want to see the cycles and operation but my husband insisted that was a good thing so I agreed to purchase. Well, its horrible! I pressed the panel buttons the first time I tried to use it, and the panel switch is erratic and all over the place. For example, if I press Normal, the Heavy cycle button light goes on. When I hit start, all the button lights shut off. I finally get all the lights to stay on and hit start (after about 10 tries) and when I shut the door, the start button blinks and beeps! The dishwasher does not start. After many attempts, I got it to run, miraculously, for about 10 minutes. It emptied the detergent dispenser and left everything inside wet and slimy. Nice. I cant believe Whirlpool would sell such an inferior product. I have always been a loyal Whirlpool customer, but after this experience, I think its time to switch appliance brands. Now I have to be inconvenienced without a dishwasher after spending over $500 and wait for a repairman. Thanks, Whirlpool!
Last December our refrigerator began to freeze food - gallons of milk, bowls of food, and produce. I called Whirlpool: Of course the warranty had expired. It was suggested we turn the unit off back on to reset the computer. We did this for 2 or 3 months and eventually it worked properly. We were gone for 12 days, now the icemaker has stopped and all food is frozen. I called - they will send a tech for a minimum of $95. Read how many trips are usually made before a problem is solved. Cheaper and more logical to buy another unit from anyone but Whirlpool.
I would not, at this time, even really give this product 1 star, but that was the lowest rating allowable. We purchased a Whirlpool Gold French Door Refrigerator at Lowes a couple of years ago after our Amana was toasted by a close proximity lightning strike. (It got more than just our frig, but the replacement frig is the only item we have had issues with.) We even got the extended warranty thru Lowes for the unit. Shortly after the extended warranty expired we started having issues with the bottom freezer door icing up. We thought that possibly the grandkids had not shut the freezer. So we cleaned up the ice around the door, but the problem persisted.The ice cream in the freezer was rock solid, to get it out of the container you had to put it in the microwave for a couple of minutes. The items in the frig were also frozen. So we emptied the frig and freezer, unplugged the unit and let it sit for a couple of days with the doors all open. We then plugged it back in and hoped for the best. It seemed to be ok for a couple of days then the ice on the freezer door appeared again. At this point, I contacted Whirlpool to see who was a licensed repair company in our area. I contacted the licensed repair service, explained my issue, they got the model and serial number info and ordered what parts could conceivably be the culprits.The tech came, the unit was frozen up, all the vents in the freezer were showing icing. So he removed the back of the freezer compartment and thawed the unit out. At the same time I mentioned that the ice maker had quit working, he found that the wiring connection was not properly connected and fixed that while he had all the stuff out. After re-assembly he ran all the diagnostic tests Whirlpool lists and found everything passed. Since the boxes of parts had not been opened they could all be returned to stock. So no charge for parts, as he could not find indication that any were needed.So 1 service call at $100 and it appeared that maybe the issue was resolved, not the case. Not even a month later, issue re-occurred. No grandkids had been there, no instance of the freezer possibly left ajar. Another service call, and by the time the tech arrived, since I had unplugged the unit and emptied it again, all the frost/ice was melted. $100 for a service call, tests all came back as nothing indicated as not functioning.So if I dont put too much stuff in the freezer or too much stuff in the frig it will run without freezing up for about a month. Oh and weekly put it into the defrost mode a couple of times. Now it has started making a tic-tic-tic or rat-tat-tat sound to the fun and games. If the noise is non-stop, it only stops when you open the freezer door. Leading me to believe it is a fan. (Correct, I was told by the local Whirlpool licensed repair facility.) I have spent the weekend, again thawing out my unit in hopes that the noise will cease. It is loud enough to be heard at the other end of the house.No such luck, so I spent an unproductive 1-1/2 hours on a call to Whirlpool yesterday. The larger part of the time was on hold waiting to talk with someone, anyone. Due to our unusually high call volume, wait-time is long today. Thank you for your patience. To retain your place in line, do not hang up. Finally, I got a rep named Karen, who sounded like she was almost asleep. She had very little to offer except, Im sorry you are experiencing these problems. I have no record of previous complaints like yours on record for this model of our product.Hello, I found 929 reports of the same issue on Consumer Reports. Oh, you cant believe what you read on the internet was her response to that tidbit. She offered to sell me a Repair Plus 1 Plan for only $359.95. A licensed repair service comes, repairs your unit and the plan gives you ONE YEAR of peace of mind. Lets see... I said... so you are offering me an extended one year warranty? Oh, but it comes with a repair first then one-year peace of mind. Seems that Whirlpool has moved into selling warranty extensions rather than fixing the issues with these Whirlpool Gold French Door refrigerators. With what I have already paid for service calls added to this Repair plus 1 Plan, I would have invested $$$ enough to BUY A NEW FRIG that is not a Whirlpool product.Seems a bit foolish to me. So Whirlpool is not admitting that there is a design or manufacturing problem with these units. Even the ones sold just this year seem to have the same issue. They have not corrected this and it appears they have no intent to do anything about it. She did indicate that they had a known issue with the drain and that a fix was offered for that (a redesigned drain unit could be installed). But since I was not getting ice build up on the bottom of my freezer compartment I did not appear to need the redesigned drain unit. Her evaluation of my issue was that the drain did not appear to be a problem.So after a fruitless call to Whirlpool, oh and they did have my previous emails concerning my issues on file but did not consider my complaints to be part of a known issue, I have the local tech coming back to see if possibly there is something, anything to be done with this refrigerator. So another $100 at least, likely no resolution if the service tests all come up normal again! So when the tech comes, I am going to ask him to contact the service engineer that he is supposed to have the contact info for (per Karen at Whirlpool) and see if he can get any resolution to my issues by using that service engineer.
I have been trying for a month to get my fridge repaired. 2 techs later and still nothing. The 1st tech never turned in his report and I was informed by your customer service that it was my problem and I had to try to track him down and get it turned in. Tech #2 just left my house. He walked in, stuck his arm inside the freezer and said feels cold to me. I pointed out the melted popsicles and that the ice maker was not making ice because the freezer is not freezing. He then said he doesnt have the tools to do the repair, if it can be fixed, and to call him back after the Holidays. I have been w/o a fridge since Thanksgiving... a month. And no one has a solution. I was sold an inferior product that has a manufacturing flaw but I have to suffer for it. $800 out of my pocket and all I get from Whirlpool is Oh Im sorry to hear that. We can send out another tech. The fridge is less than 6 months old and still under warranty. It is a defective product that Whirlpool refuses to stand behind. I guess they are trying to wait out the warranty period so they are off the hook and we are stuck buying a new one or paying the tech for the repair. DO NOT BUY WHIRLPOOL PRODUCTS! Go Samsung, my previous model.
I purchased dishwasher model #GU2800XTVT0 in May of 2009. Today, it leaked water all over and damaged my floor. My husband pulled the dishwasher out of the cabinet and found that the motor had fallen off. It did not have a bracket to hold it in place and worked loose, which then disconnected a hose. I called the customer service but they wont do anything because it is beyond the 12 month warranty. It only lasted slightly more than two years. This is obviously a manufacturing defect and we were just unlucky enough that it failed after the warranty had expired. The most ironic thing is that my husband worked for Whirlpool for 20 years. There is no loyalty here.
No response from Whirlpool, but I did find out what the rust was. Instead of using stainless steel or plastic or rubber, the inside light frame is made of a cheap metal that has rusted and is literally falling apart, sharp and very rusty pieces were falling into the washer tub. No wonder I find holes in the clothes that werent there before washing. I removed what I could, including the part it should hold, a plastic plate that covers the light, protecting it from moisture. My husband covered it with electrical tape to prevent injury and possible electrocution. I contacted Whirlpool, but they have ignored my questions and have not answered. They do not have a replacement part for it (stated on their parts website) They give you no solutions to a problematic appliance that should have been recalled and taken off the market due to safety issues that have caused injury and possibly worse.
I bought a new Whirlpool fridge that has been a piece of junk since the day I bought it. The minute the warranty expired. The thing broke down. The corporate service center was a joke. 15 min wait time just to get through. Then a runaround of misinformed referral numbers. Minimum charge $200/30 min just to have a service rep even look at it. And then $100/hour + parts after that. Highway robbery. My doctor doesn’t even charge me that much. I will never buy a piece of junk WP product ever again. Their customer service is rude and non-existent. The company does not stand behind its products. Don’t buy!
Bought fridge in 2010, I am about to replace the icemaker for the 2nd time at a cost of over $300 each time by a Whirlpool authorized repair tech. No kids in the house and very limited use of icemaker. Motor keeps burning out because of the design flaw per the tech. Very poor design for a $1,500 fridge. Due to these issues I do not intend on purchasing Whirlpool products in the future.
This thing will not bake correctly, leaves pie bottoms raw, yes we use convection. We have tried everything to get it to bake correctly but to no avail. Top and control panel get very hot when only using oven. This thing is junk, taking it back to Lowes.
I have had this unit less than a year and started having pilot problems. I would just relight and ask family members to take shorter showers or not run the washing machine or dishwasher at the same time. I would have to relight the pilot 3-4 times a year and would just tolerate. Now the water heater fails on a daily basis. In the last four weeks, my wife would say NO HOT WATER AGAIN. I am so tired of dealing with this, so last night, I called Whirlpool and associate was polite but gave me a lot of things that I should do (43 yrs a pipefitter). Before all was said and done, he is shipping me a new gas valve (at my expense) that I will gladly install to get rid of this problem. Will not EVER buy a hot water heater from Whirpool or Lowes ever again. Whirpool should stick to washing machines!
I bought a glass top stove model number W10221843A. My son dropped a plastic cup on the top of the stove. It put a hole and shattered it. Now remind you, it was plastic. I barely use this side of the stove, so not like it was weak. I paid a lot of money for this product just for a plastic cup to destroy it. Is there any recall on this stove? Any help will be appreciated. Thank you.
Our 2005 whirlpool duet washer steel drum and plastic tub broke. My husband diagnosed the problem and opted to fix it to save money. The parts are under warranty but you still pay labor and technician visit running up to $250-$300. The plastic tub was obtained only if we paid for it $100 and the steel drum they sent under warranty. The plastic tub has a hole with a black plug and sensor in it. There is a discrepancy in the measurement of the old tub and new tubs hole that is slightly larger, therefore when installed a steady stream of water leaks out. I now have 3 plastic tubs as that was their solution, to send more of the same that did not measure correctly. An investigation was done to determine they were the correct parts. As asked we had a whirlpool technician come to verify parts were correct and being installed correctly and the parts sent would not fix the machine due to the hole discrepancy. Many calls were made to whirlpool and they continue to give me the runaround. They now are not taking their technicians information. The technician has given the information to 3 sales reps in the new england area and made several phone calls to whirlpool and no one is willing to give us a solution.
This washing machine is terrible. It barely cleans my clothes and frequently gets off balance. I am now on my second repair call in less than 3 years. (I bought the unit in the summer of 2013. It is now the winter of 2016.) The last repair guy tried to blame me, suggesting that I was filling it too much and with heavy materials. Last night, I washed 5 or 6 doggie towels. Not even large, bath sized towels. And the whole thing just stopped. It wont spin and wont unlock. What a piece of crap.
Washer has rusted out after only four years. I bought my set from Sears, and thought I would get good use out of it for many years; but I am experiencing rust falling from around the rim of the washer. Very dissatisfied with the product, I will never buy another appliance from Sears again. I have always used Sears appliances but after this experience I would not recommend Sears to anyone. I was told that the warranty was for one year, and the rust would not have been covered anyway. Very Dissatisfied Consumer. I thought Sears would stand behind their products. Yea, right.
I purchased Whirlpool 6.2ct electric range on 3/16/2013 from Lowes, Fremont, CA. I tried to bake my cake on 11/19/2013, and preheat it to 400F degree. When the temperature achieved to 400 degree, I put my cake in not even 5 minutes and go to dining room to pick up something. When I turn around, I saw the oven window is so bright and I open the door right away, it has fire from the left side bottom. I turn off the power right away but still has big fire. So I use the fire extinguisher to get the fire off.I went to Lowes to complain, this product is still under the manufacture warranty and I also purchased two years extended warranty from the store. Lowes sent the 3rd party technician over to check, they open the bottom element and insist I drop something to catch on fire. He tried 350F degree is working. But the fact is, theres nothing dropped, no oil, water or and any ingredients, only fire extinguisher powder all over the bottom. Technician put back the cover, I asked him, How do I clean up the bottom extinguisher mess? He said, You dont need to, just clean the top, and wont try 400F degree for me since the top didnt clean up. I asked him, I am so fear to use it now, you asked me to clean it up and try again. I only use my oven to bake cakes, cookies, and muffins, and that day the cake even not still raise yet. How could it catch on fire? Is this product defective? I doubt it.I also called Whirlpool, they said most likely its short circuit. They only provide the repair, unless it cant be repaired, then they replace it. Manufacturer also told me that my temperature is high. I dont think so. I have no problem to use any oven in 425-450 in the past. If this is high, why your stove has function to that high degree? I am so upset with both services. From my concern, nothing dropped to bottom and caught on fire. They all refused to replace the new one and asked me to continue using it. I really dont feel confident to use this one and dont know who can help me to replace it.
I myself cannot believe this. We remodeled kitchen in 1992. Gradually we had to replace the appliances except Whirlpool dishwasher. It still works okay. Only sometimes the detergent tablet does not dissolve. Anyway after 21 years, we are replacing it with another WP dishwasher.
I purchased a Whirlpool dryer Cabrio (model # WED7300XWO and serial # M03028918), which has had several issues. We had to replace the felt around the dryer tube twice, replaced the dryer tub itself twice, we had the air flow stop, and now the heat has stopped. Thank goodness I purchased an extended warranty, otherwise who knows what these repairs would have cost. I think I got a lemon. I have had multiple repairs, and days of not being able to use our dryer.
I call in to Customer Service to get someone to fix my washing machine because it wasnt working and when I called, I forgot to have my washing machine serial number at hand. The person on the other side told me that she cant wait for me to get the serial number more than 2 minutes and I ask myself, if they cant wait for me more than 2 minutes to get my serial number, then why should I wait a week to have someone fix my washing machine?
My Whirlpool French Door refrigerator will have its TWO year old birthday on September 15, 2015.. only if it lives that long! On August 8, one month and one week short of its 2nd birthday the compressor died. Of course the manufacturers warranty expired after one year. Thankfully, I purchased an extended warranty through the retailer. While this will cover my repairs, there is nothing that will cover the hundreds of dollars worth of spoiled frozen and refrigerated products which had to be discarded. I will NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT!
It goes off balance, frequently. It is moldy and stinky. I wipe it out, use a cleaner and leave the door open, but it still stinks. I am getting rid of it and buying a Speed Queen top loader. I am extremely disappointed in the front loader Whirlpool.
My dishwasher is more than 10 years old. It functions but the interior baskets have broken and because my counter overhangs a couple of inches from the dishwasher the steam from the dishwasher has damaged the underside of the counter. It cleans ok but I would not buy this kind of dishwasher again.
Our slide in range had a burned out element. After waiting a week for the part the range still did not heat. The real problem was the control panel at a cost of $300 plus labor. We were so discussed with the problem we purchased a different brand range. Who should be purchasing a new range after 18 months???? Cost of service call twice, part cost of element, and new range all total another $600.00. Do not purchase this product!!!
I bought a Whirlpool Cabrio washer about 1 1/2 years ago. It has been in the shop 2 times and is doing the same thing again of not completing a wash cycle and draining. I WILL NEVER BUY Whirlpool appliance again. If I could sue I would.
I have the same issue with cooking time on my Whirlpool wall oven (WFE54OHOES). Bought it in January and have not yet had a single recipe come out cooked. Outside is crisp, inside uncooked, after twice the amount of time it used to take. Its still under warranty. Service came out and told me to bake differently. Thats an answer for you. I am going to pursue this issue with Best Buy where we purchased it.
Whirlpool Gold Fridge - For all the people who have water collecting at the bottom of their freezer... There is a plug in the drain pan underneath that needs to be removed. It comes that way from the factory. Thank God, I have a smart Hubby and Father-in-Law. I find it INSANE that these Repair people have not caught on or do they just want to keep billing for Service Calls.
We purchased a Whirlpool AccuBake oven in 2005. I think we used the self-cleaning feature about 3 times. The reason I mention this is it may be a possible cause to the frightening experience we had on August 15, 2012. My wife was cooking on the stove top when suddenly we heard loud electrical explosions coming from the back of the oven. We soon saw long arcing bolts of sparks shooting out the back, and my wife was terrified and didnt know what to do. I told her and my son to stay away from it. I ran to the circuit breaker box and turned off the breaker. We then looked in the back of the oven and it was on fire. I ran around looking for a fire extinguisher but my son managed to put the fire out. We called Whirlpool up and explained what had happened. They immediately sent someone out to look at it.I was very impressed at how fast they got someone out there. Whirlpool sent two technicians to look at the damage. After they were done inspecting, they told my wife that the problem is loose connections on Whirlpools side and not the feed and it had a damaged control board and that this is the fault of Whirlpool. He was very polite to us and apologized for any inconvenience. After a week had passed, no one called us, so my wife called and talked to some woman representative at Whirlpool. She told my wife that the report she got said that the oven had loose connection on the feed side from where we bought the oven and we should deal with them. My wife couldnt believe her ears and said, No, thats not what the technician told us, and the woman continued to talk and my wife said, Wait, slow down. The woman replied, Oh, am I going too fast for you? Well, I guess I have to talk slower then, in a sarcastic tone. My wife then called the technician who wrote the report and explained what the representative had told her, and his reply was, I cant believe she said that. I am not happy about this, that is not what I wrote in my report. Dont worry, I will personally take care of this. Again, the technician was civil and polite. After two days passed, my wife talked to the same woman again but this time she changed her story. She never apologized and said, It looks like in this report that the connections were loose to the control board. Since the oven is 7 years old and accounting for depreciation, Whirlpool is offering to you a total of $59. My wife said, Really, $59? How long is the life expectancy of these ovens? She told her, 10 years. My wife said, 10 years? Well, ours only lasted 7 and you are giving us $59 after we were almost killed and my home could have burnt down to the ground? She said, That is our offer.I called Whirlpool back and asked to talk with the safety supervisor and it was a woman again. Was it the same woman? It could have been the same woman my wife talked to, I was not sure. I asked her, When is it appropriate to issue a recall on a product? Our oven was defective at purchase. She said, You are the only complaint we had on this oven, so no recall is necessary. Yes, I said, but since it has been proven this is the fault of Whirlpool, I would expect at least a working oven from Whirlpool. I also told her the technician told my wife that Whirlpool should be bending over backwards for you, and she said, I apologize for the technicians remarks. I told her that I was dissatisfied and she will be hearing from me in the future. I did some looking on the internet and I found that KitchenAid which is made from Whirlpool had issues with a particular oven which was found that when the self-cleaning feature was used, it would heat up the control board, and since most people dont use the self-cleaning feature that often, it would take a very long time to develop. I thought that loose connections and heat are a bad recipe for disaster, and that quality control negligence and inferior components are to blame. Considering the past history and track record of class action lawsuits and appliance malfunctions such as the control board on their dishwashers, I believe it is all connected and related to my problem. Sorry but $59 isnt going to buy me a decent toaster oven, let alone a real oven. That oven should have lasted over 10 years and considering the possible damage and deaths that could have occurred, you would think that it would be in Whirlpools best interest to address this problem and bend over backwards for anyone who had the misfortune of purchasing this mickey-moused nightmare of a disaster-waiting-to-happen problem. Its not so much the money. What if a small child touches an oven as it conducts 220 volts then shocks into a childs heart to ground? What a ticking time bomb this oven is. As far as I am concerned, I dont want a dangerous oven like this in my home and Whirlpool needs to take some lessons in public relations.
Our Whirlpool gas hot water heater was purchased and installed (through Lowes) in April 2008. In February 2009, the thermostat failed. Because the failure happened less than a year after purchase, Whirlpool replaced the part and paid for labor.The hot water heater failed again three weeks ago, and we contacted Whirlpool. We were once again provided with another thermostat, and were charged $135.00 by a plumber to install it (even though the customer service rep stated that there were known issues with this tank model). The tank is still not working properly. We (with our tenants) have tried troubleshooting according to their instructions, to no avail. It has been three weeks now, and no resolution.The heater has a six-year warranty. Not sure what this means if the product is defective to begin with. We pay to attempt to repair it?We will not be spending any more money on labor to install parts that may or may not work and have demanded that Whirlpool replace the heater. Whirlpool has refused to pay for any labor costs and told us that we must take the heater back to Lowes. So I suppose that means we have to pay to have a 3 1/2 year old heater removed from the gas and water lines, transported to Lowes, and a new one installed. What a deal.Stay away from Whirlpool.
On 9/28/16 I purchased 4 new Whirlpool appliances from Orvilles Appliances in Buffalo NY. They were delivered on 11/9/16, the refrigerator was installed. The microwave, dishwasher, and range were not installed until Jan. as my kitchen was being remodeled. Both doors were dented; it took 3 months for Whirlpool to send new doors. After installation water began pouring all over, gallons of it; it took a month to get fixed. The microwave door has a large defect and the surface light does not work; it is still not fixed. Six months later it is still it fixed. I feel like I paid a lot of money for defective appliances. Whirlpool is truly a company that does not stand behind their products; they could care less about their customers. I will never ever do business with Whirlpool again. And Orvilles also refused to help; it was a mistake to shop there.
After reading all the reviews about the Whirlpool Cabrio washing machine, all I can say its just a piece of junk. We have replaced the agitator 3 times at $80.00 each, not including labor. Our clothes are never cleaned properly and it always seems to be out of balance. I will never purchase another Whirlpool product.
Cabrio Top Washer - Disappointed!! Its selling point was using less water but do they realize that you DO have to use a little water to clean clothes. Leaves residue on every load and where I have to use the extra rinse cycle and that still doesnt work. This product is going on eBay today! Never again Whirlpool.
I stumbled across this site while browsing the Net, looking for a way to deal with the same situation I now know you all have been struggling with: Whirlpool Washing Machine! I wonder: Is NASA still accepting volunteers for their living on Mars experiment? Id rather beat my clothes on a rock than touch that POS Whirlpool that has me back on tranquilizers! Mine was purchased about 2 years ago when I was in bad health and my son was handling my affairs. I could tell - just by listening - there was something very wrong with it, from the first load my son attempted to wash. It would start and stop, restart, restop, ad infinitum and made a terrible racket. I told him nobody would intentionally make a machine like that--something had to be wrong with it but he assured me that he had checked both with the store that sold it and he also read the manual. He had a hard time accepting but we thought maybe this was because it was new and would settle down after some use; after all, the store (Best Buy) assured him the sound was normal for this particular machine. However, the weird sounds did NOT lessen nor stop, nor did the starts and stops. Little did we know, this was just the tip of the iceberg! We have encountered/suffered through every nasty performance detailed here: low water, wont spin, leaves clothes soaking wet, wont spin out excess water, lid locks (grrrrrr), it cant seem to switch from one procedure to the next; there is nothing washing the dirt out of the clothes--they just sit in the water and soak(?), then the water is released. Clothes come out with stains still on, so wet that the water must be wrung out of them! Very hard for me with arthritis all through my body! Ive tried countless times to reset machine to Drain & Spin. Ive even waited (yawn) for it to unlock so I can open and then readjust the heavy/wet laundry, trying to make it even all the way around so to avoid an unbalance. But nothing helps. It will start to spin. And then it stops. (wait, wait) Starts to spin again. Stops. (wait, wait) Starts again, does it a bit longer. (start to relax) Stops. Ive spent HOURS engaged in that kind of mindless, maddening frustration, just trying to wash one small-medium load. (I wash only for one person--myself, now.) My son, who got married and no longer lives with me, said the only way he could manage to struggle through it - and agrees it DOES take an inordinate amount of time--for just ONE load, he has to put the settings so that it washes in Deep Water even if small load. He sets Rinse, to 2 Rinses. He sets it to Soak even if the soil is light. Even then, it still makes noises, starts and stops, has to be adjusted several times during Drain & Spin. Last but not least, the noxious odor: OMG! I left one batch of laundry in the machine, with the lid open, as it was very late so figured Id dry them next morning. Some hours later when I went back to shake them out and put in clothes dryer, they smelled so awful, I had to wash them all over again! In fact, Ive had to follow my sons admonition to leave the lid up AT ALL TIMES unless actually washing in order to keep down the stink. I washed my last load with Baking Soda added to wash cycle in an attempt to lessen the odor and get laundry cleaner. Someone here wrote - in their review - that there should be a Class Action (Law) Suit filed against Whirlpool. I AGREE!!! And I want to opt IN on it. There are several law firms that advertise on t.v. that specialize in Class Actions. It would take some time and paperwork but will not cost us anything unless we win the case. Then the law firm gets a percentage. I am willing to work with one more others here who truly want to settle out this problem. I cant believe 2,000 (and thats only here), people are willing to eat hundreds, thousands of dollars of worthless, mind-gripping, rubble such as we have spent our hard-earned money. Other manufacturers recall their defective merchandise and/or replace it, or make arrangements with the retail stores who carry it to make amends, free repairs, whatever it takes to make dissatisfied, disenfranchised customers, whole. We paid for these demons from hell and we deserve to get an equivalent in merchandise (that works properly) or services. That is how it is done here in the U.S. For the life of me, I just cant comprehend why Whirlpool has been allowed to continue selling this junk--why no entity or person or lawsuit has stopped them! As I said, I am willing to work with a core group who is serious about filing a Class Action (Law) Suit against Whirlpool. It may be that the retail stores would be included as well; however, that is a matter best left to the discretion of whichever law firm we select to represent us. For those of you here who do NOT wish to be included, do not worry; you are not being pushed into anything. The way Class Actions work, you have the choice to opt IN (be included to receive your pro-rata share of what is collected). Or you are completely free to opt OUT. By opting out, that means you do not wish to be part of the Class Action and therefore, you will not be included nor will you receive any portion of the recompense collected via the Class Action. Just for your information, though: You are allowed, by law, to bring your OWN lawsuit against all or some of the same parties. The most common reason for opting out, is if you have suffered an extra large financial loss and prefer to file your own suit in order to collect ALL recompense; whereas, sometimes - in a Class Action - the individual plaintiffs may not recoup the total amount they feel they have lost. If you DO decide to opt out and go on your own, realize you will be fully responsible for lawyer fees (although you CAN add them into the balance you are seeking in your suit. Settlement of your claim may or may not include lawyers fees.) Good Luck to all. To those who wish to file a Class Action with some of the rest of us, please contact me if you want me as part of the core group of plaintiffs.
We bought a Whirlpool Cabrio in April 2012 and in July 2012, it started giving problems. It wouldnt start. It started humming. We heard money-like jingling noises. It stopped spinning and rinsing clothes. I called for service. No luck with that. So in order to wash, I had to drag the washer to the back door (which ripped up my new floors) hang hose outside for it to finish the load. Well a few months later, that didnt work so the assistant where it was purchased told us to cut the pipe down in the wall. Now we have a big hole in the wall. My floors are ruined and we are out getting another washer. This one is not even a year old. That was a $750 loss.
It works extremely well. My wife and I have had it for several several years and no problems with it and it cleans the dishes very well. We really like the silverware holder. The right size for a family. Recommend it to anyone.
I have used my new Whirlpool range (D-MGR865OES) about a dozen times and the damn thing is going to catch me on fire. I cannot reach the pans on the back burners without rubbing the knobs on the front and turning on the front INFERNO BURNERS AT MY ARM. I cant reach the matching microwave above either. The front inferno burners start on high then can be turned down. It happens every time I go near the thing. Either I inadvertently turn on the fire or just the gas a little and dont realize it until I smell the strong odor of natural gas. Tons of other problems, but this is the worst of all. I called the manufacturer and they call it Buyers remorse and wont give me a credit back. Tim at Freds Appliance just never returns my calls for a manager to call me. I WANT A DIFFERENT RANGE. Buyers remorse? You betcha!!! Never Freds Appliance or Whirlpool again. IF I GET BURNED I WILL PROVE IT IS DANGEROUS IN A CIVIL LAWSUIT. The manufacturer stated on 5/6/16 that there is nothing wrong with the design of this range. I do believe that the other comments are true and my salesman Tim at Freds Appliance lied when he said that the star score was not for the model I was purchasing. They will say anything to get your money and then disregard any further communication. I bought a full house of appliances at Freds Appliance. They know I wont be buying again for 10 years. How do they stay in business?
My Whirlpool Gold, French door refrigerator is 3 years old and just died. The most frustrating part was trying first to go through Whirlpool.com to have them schedule a repair service call. It seems that when I added my zip code and address, their program automatically changed the zip code. So an appointment was scheduled for a repair company that is 4 hours away from me. In calling Whirlpool back (another 30 minutes on hold), they again attempted to insert my address and zip code only to find the program changed it again. I got NO assistance. I finally did find someone (through Thumbtack.com) who found that one of the 3 circuit boards that tell the compressor to cool, was bad. Its going to be 10 days before I will have a refrigerator again and after spending 2K on it, makes me angry. I will never buy Whirlpool again.
Owner of 20 apartments, 16 of them have electric water heaters and 4 have natural gas units. Have replaced over the years all 20 water heaters. 19 of them were replaced with Whirlpool units bought at our local Lowes. It is my opinion that they are very unreliable. The tanks rust out in NO time. The electric units last just a little better than the gas units but still terrible. Of the 4 gas units so far I have had to replace 3 of them and the longest one lasted 6 years and 7 months!! One of them was just over 6 years and the other was 9 days away from warranty expiring. They replaced that one. If you have no other choice make sure to buy extended warranty if available. They just dont last!!
Whirlpool refrigerator - I purchased $6950.93 in Whirlpool products in one day last year at HH GREGG in Lexington, Ky. The refrigerator was purchased on that day September 18, 2012 and my kitchen wasnt going to be ready until December, but I wanted all items bought for measurements (specs) for the new kitchen designer. HH GREGG delivered to my garage October 26, 2012 because they couldnt hold any longer, but when we purchased that day they promised to hold till December when my kitchen would be finished. I have Proof from the kitchen installers the day they finished, December 28, 2012, was the day the appliances were installed. Well here I sit typing this letter on January 7, 2014 and my Whirlpool refrigerator is as of right now is in need of a compressor while losing approx $1000.00 in purchased food. In other words, approximately $900.00 in repair cost. Isnt Whirlpool a large enough company to stand behind its products when I paid $2599.00 for this refrigerator for at least one year from installation instead of purchase date? My fiancee has been trying to work out a solution with Whirlpool and the parts are on back order now. For at least two weeks we have been without a refrigerator and have two young children. Doesnt it show that the parts being on back order from Whirlpool, barely being a year old prove the defective product is being sold to the public daily? I plan on going further with this action due to the name Whirlpool all over my kitchen which disgusts me. Im going to write every columnist I can and do all I can with what little resources I have against this large company if no one helps us. This is absolutely an injustice against consumers...
I dont think I ever bought another product where one of its highlighted feature does absolutely nothing. Using the Aqua Lift cleaning process is a waste of time and electricity. We were told this range had a self-cleaning oven when we bought it. If a self-cleaning oven is important to you buy something else.
We bought our stainless and black Whirlpool stove last month. We love that its black topped, and doesnt show dirt. We love how the oven door seals, and the fast heat. What we do NOT love, is how easily the knobs turn. You barely brush against them, and gas leaking into the kitchen. I called for service. Our guy said yes, they turn easier than most of the stoves he has worked on. He called tech support from my kitchen, and I overheard the guy at the other end. His response was dismissive. I have had gas ovens for 20 years. They have without exception, had a spring type feeling to the knob. This stove has none. I am writing this so that if others are experiencing the same thing, they will see it is not their imagination. Something is wrong with the design of the knobs or some part is missing.
I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT IN MY LIFETIME!!!! If I could I would rate this fridge and Whirlpool’s repair and customer service a NEGATIVE 100. My wife and myself purchased this refrigerator on 6/2/19. On 6/16/19 we noticed that it was not cooling as should, we called in to set up a repair service call only to find out that we had to wait until 6/20/19 to have a service tech come out to look at the refrigerator. When the service person came out to look at it he stated that it needed a sensor??? And that they would have to wait until the evaporator thawed out to replace the sensor. We had to reschedule another tech on the following Monday 6/24/19 to replace the part. 8 days after the refrigerator stopped cooling.Now fast forward 2 weeks and now we have the exact same issue, whatever was fixed did not correct the issue. We had to call back into Whirlpool to make a setup another service call. We have to wait 5 more days until a service tech can come out to recheck the issue. Whirlpool offered no other assistance. If I could I would return this defective unit and buy a different brand of refrigerator. I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT IN MY LIFETIME!!!! I will make sure that I let everyone I know that I would never recommend a Whirlpool product!!
I bought a Whirlpool refrigerator in 2007 from a recommendation from my repairman. He told me that most refrigerators last about five years. I cant believe after five years I will have to buy another refrigerator. I know someone that has a refrigerator that is 50 years old. Cant any refrigerator makers make any appliances that last? With all the technology we have nowadays, it seems like you could. You just want the public to spend more money on repairs or a appliances. Hope you buy the product you sell! Looking forward for a reply.
Cleans dishes very well, a bit noisy maybe that just the model I have. Exterior is very nice, interior there is plenty of space for the dishes and pans. There are no streaks on the glasses. No soap scum left on the dishes at all, very good unit.
I purchased a new Whirlpool 29 cubic ft. french door bottom freezer Refrigerator 11-22-2013. On 4-18-2014, I noticed water on the floor and realized my ice maker had quit working and the ice melted. I called Stantons APL. where I purchased it from and a service tech came on 4-22-2014. He checked the fridge out and after five mins said this is a model that has a known defect in it and it would have to be totally rebuilt. I then called Whirlpool and told them I want a new Refrigerator. I told them I paid for a new appliance, not a rebuilt one. The Whirlpool rep said they would need a second opinion and scheduled a different company to come out for service. This happened on 4-25-2014 which by this time I lost all my food in ref and freezer. He was there about ten mins. and said its gone out and it will have to be totally rebuilt. He calls Whirlpool tech support to help him figure out how to take out bottom door because he didnt know how. WHIRLPOOL tells the tech they want him to tear my refrigerator apart and run diag. test on it to see how it performs under certain codes. I tell Whirlpool they can run all the test they want after they replace my refrigerator and my food. The Whirlpool rep says, That aint happening. So I say, Then I need to talk to your supervisor. After going through four supervisors, I finally get to the person who reluctantly agrees to replace the refrigerator and says give her 24 to 48 hours to make it happen. 60 hours, still waiting on a response. Will let you know what happens. Shame on you Whirlpool for deceiving the public.
This range is easy to clean, easy to use, multi functional burners, easy to use oven and very nice looking. We use propane instead of natural gas and the conversion was quick and efficient. We absolutely love the griddle.
I bought an electric range at Lowes. The oven stopped working after 10 months, which means it is still under warranty. A repairman came out twice and put in new parts. He said all had been replaced that could be replaced. I will call him again and see if he can do anymore. I dont think I will buy from Lowe’s anymore and certainly not a Whirlpool.
In 2013, my husband purchased a Whirlpool Hot Water Heater model #E2F40RD045V 40 gal. from Lowes in Vancouver, WA. On 12/12/15, had to call a plumber, the hot water heater was intermittent hot/cold. He flushed it, checked all power connections and changed the elements. On 3/18/16, NO hot water. Having a 6 year warranty, I called Whirlpool. They gave all kinds of excuses and told me to try a bunch of tests. By the time I got back to call them they were closed. I called them again on Monday 3/21/16 and said nothing worked and it had popped the breaker. They said change the elements. I told them I had just changed the elements 3 months before. I told them it was faulty wiring. They said the top element must be faulty. I gave up at that point and called the plumber. He came right out the next day. I had purchased a Rheem hot water heater to install and asked him to check the Whirlpool hot water heater elements he installed before he removed it. That is when it was discovered that under the insulation around the bottom element it was all scorched from FAULTY wiring. I called Whirlpool again and told them I could send them a picture and they said dont bother and immediately gave me an RA to return the hot water heater to Lowes. I told them I had already purchased another hot water heater and it was not a Whirlpool. I am going to request a refund.
The warranty on Whirlpool is totally useless!!! I purchased a new refrigerator from Lowes in September 2015. I have had to call 3 times because the ice maker quits working. (It has been replaced 2 times so far.) This time I have been without my icemaker for 6 weeks. When I called today - they informed me they would contact another repair company, but they could not come out for 1 month. They acted like I was bothering them - when I called again today - I did not buy a new appliance to have it break down every 3 months. They only use A & E Repair and Tri-County Appliances, and they must be so busy fixing other Whirlpool appliances that break down - that you have to wait 4- 6 weeks for a repair. Ridiculous!!
Problem resolved - This is an update to my previous complaint... The repair man arrived this morning and after resetting the thermostat, the water heater started up again. He explained to me that these new water heaters are super sensitive because of the new designs and systems that are required by the State of California. He said that all brands have to have the same system. He said that the new water heaters dont breathe as well as the old ones. In our case, he suspected that after being installed, there were probably some air bubbles in the pipes which tricked the computer into telling it that there was not enough ventilation, when in fact our ventilation was fine, but that triggered a total shut down! In my previous written complaint, I was really upset because I have not had a shower in 3 days and thought this problem water heater would not be fixed until next week. I was furious! My understanding is that basically the way the new water heaters are designed is not very well and there is nothing we can do because about it they are all the same, unless we want to go to a tankless water heater system which plumbing included would cost $4000.00... so we are stuck and hope this will not happen again!
I like the Whirlpool oven ranges because it is easy to operate, easy to clean and like the features and functions. I have had no issues with the stove and I have had it for four years already. So far still working good.
I am a working single man. I needed a used washer. I shopped the new washers but they were a lotta money. I seen many of them were without agitators. Well heck... who am I to judge the progress in technology?? So, going around to the used appliance store I run across this Whirlpool Cabrio. OK, Whirlpool meant quality my entire life. So, I bought it. MASSIVE MISTAKE!!! This POS is no washing machine. I dont know what it is, but it is NO washing machine! It is a machine that runs a very few gallons of water into a load of clothes and makes them wet, and that is about it!!All I know is the federal government is dropping the ball on this situation BIG TIME!! To allow a company to foist off on consumers such a PILE OF JUNK!! The pile of crap is PURE junk as far as simply doing its job... washing clothes!! It is a DISGRACE of an American product, and I will NEVER buy anything made by Whirlpool the rest of my life!!I took the device off the lid that tells it when the lid is closed, and just stuck it in its receptacle in the body... so I could raise the lid while it is running and watch this POS in action and try and figure out what the hell is going on. First big problem is it NEEDS an agitator!! Obviously Whirlpool had not figured out how to make the clothes circulate without one. Second is the water level (no matter what cycle setting) is obscenely LOW!! The clothes do not circulate AT ALL, and about 1/3 of them do not even get below water level for the entire cycle!! What I am forced to do is use a water hose and run a lot more water off into the tub just to get the clothes in the damn water!! And ever at that, the clothes still do not circulate AT ALL!! They just rub up against each other!! And I have to use twice as much soap than called for!!
My 3 year old Whirlpool dishwasher (model GU3200XTXY3), broke down for the third time. Under extended warranty with my insurance company, a repair tech was sent out to diagnose the problem. He quickly found that the heater had been continuously running (not just during drying), which caused the machine to quit working. He also found that all the wiring inside the dishwasher was spliced together, those two things=fire hazard! Because the heater was always running, it was super heating all the water used to clean the dishes. The vent to release the steam is located on the top of the door (right under counter edge). The dishwasher was producing hotter and more steam which slowly ate away at the particle board under the cabinets. No, we dont have the most expensive countertops, but Whirlpool should be held responsible for producing a faulty product with a faulty design. I have contacted Whirlpool and they claim to have mailed a claim form 3 weeks ago. I have not received it. Posted on social media about it, and was told I must only speak with the person who sent me the form. I would love to, but since I havent actually received any contact from anyone (other than a fb post) I dont know who to contact, at what number, or email!
It took 5 deliveries to get a fridge that wasnt damaged. First two came from Leons - the same damage on both. Then they said we had to go through Whirlpool because so much time had lapsed. We had purchased the full set of Whirlpool Gold for our kitchen renovation; therefore, we were unable to unpack the fridge until the cabinets were completed. I phoned Whirlpool Canada, and they said they had to send a service tech. The service tech came, and he confirmed the damage and was told to patch it with a proxy. Sorry but I had just paid $1500 for a new fridge. I didnt want a dent and damage. We received no offer for discount to accept the damaged fridge. They sent another one, still damaged. They used their truck to deliver and the guy had no idea how smashed our brand-new trim.So Whirlpool sent another fridge, and even though I asked them to check it before sending, they didnt. It was damaged. This is four fridges. Im tired of fighting with Whirlpool. I called Leons, and they take care to get me a new fridge undamaged. I told Whirlpool about the damage, and they sent a form. First, they wanted me to claim on my house insurance. Why should I put on a claim? If not, get two quotes and fill out tons of paperwork. Im just too tired after fighting for over two months to get a fridge that isnt damaged. Not even an offer of compensation to cover all the time taken off work and the stress on me and my family. This is the second set of Whirlpool Gold we have purchased in the last 4 years. I doubt I will ever purchase again, because you are a company that doesnt treat your customers with respect or concern.
Both are Whirlpool Commercial quality. I got them free from my Co-Op. They didnt cost me anything. They have been here for years - at least 18 years. They have performed flawlessly. I would look for anything discounted. I do not have a problem buying scratch and dent items or last years models. I am not big into brand names and their claims. My sister has gone thru several Maytag appliances in just a few short years. I will not buy any front loading washer, its top load only for me. The dryer has to be electric because we do not have gas in my Co-Op complex. I have been lucky to have only two washer and dryer combos since I was a kid. My family bought a Kenmore washer dryer combo in the 70s that lasted maintenance free into the 90s when I got the Whirlpool set that I have now. I only need the basics side by side set ups. Even though I live alone I do a lot of laundry. Since I have had these commercial grade machines I am more leaning toward another set of commercial grade machines. They seem to be able to take more abuse/over loading than the fancy expensive machines.
I like the fridge raider. It works great, I have had no problems. It has good space in the fridge raider part, but very small freezer. It’s a freezer onto fridge raider on the bottom. I would like more space in the freezer area. I would buy another Whirlpool.
I like the Kenmore dishwasher as it has the cutlery basket in the door. This leaves more room for dishes on the rack instead of taking room up for the cutlery.
My husband and I bought a new Whirlpool Cabrio Platinum Series Washer and Dryer in November 2012 from Lowes. My clothes, especially towels, smell like mildew and mold since I have used it. I thought it was just me. I have even thrown some items away when they smelled so bad. I love doing laundry but this not being able to have clean smells was driving me crazy. I tried everything I could think of but to no avail. Finally in October of this year 2015 my washing machine began to make a loud noise. My husband said sounds like a bearing is going out. I immediately sought a repairman thinking that it would be a simple fix. $420 later I had a new bushing, bearing, sleeve, etc. The machine was still making noises even louder and my repairman came back, this time to the tune of $180. So far weve spent $600 on a washer that we gave a little over $800 for. Now I have a UL code showing up when my load is almost completely done and guess what? My repairman says he has yet another part that should take care of the noise but he wasnt so sure about the panel. He may have to do a little research on that. I think all I have is a repairman that is a parts replacer so we were forced to purchase a new washer yesterday and my Cabrio is sitting in my garage. If someone needs a boat anchor just please contact us. I wrote a letter to the corporate office of Whirlpool before I even knew that so many consumers were having problems. Two repairmen told me that the Cabrios were junk. Most of them belonged in the landfill. Whirlpool customer service called me and offered me a discount coupon on a new washer. I told them that I didnt think I needed another piece of crap. I also questioned them as to why they could foist these crappy machines off on the American public. They had no apologies whatsoever. While researching what brand washing machine to invest in, I realized that there were numerous complaints regarding the Whirlpool Cabrio. With as many consumers who have been taken advantage of with this awful product, why cant someone do something?
This is an AMAZING dryer. Probably the best I've ever used. My husband & I live in a mobile home so our main reason for purchase is the fact it is VENTLESS & it's compact. The dryer is so quiet. You can hardly hear it with a tv going. It doesn't take any more time to dry than another modern dryer. The end result are damp clothes, however there is enough steam and heat left in the bin at the end of the cycle to where if you fluff the clothes they'll be dry in a matter of seconds. The dryer acts as a dehumidifier by capturing moisture from the air it uses. All the features are up to date and easy to figure out. It's worked extremely well since we've had it and I'm happy to say we LOVE IT!
Does not clean clothes as well as I was told it would. Very dissatisfied with the price and performance and would not recommend this brand to family members as well as friends. With the way the current economy is, companies like Whirlpool should reduce their prices!
My Whirlpool side-by-side refrigerator is just 4 years old. When they delivered it, they noticed damage on the bottom which required them to bring me a new refrigerator. The new one had issues with the ice maker that required multiple service calls to fix. The refrigerator door always seemed a bit misaligned as it was a bit lower than the freezer door, but it closed, so I never complained. I was just tired of all the issues! During the last six months, the door started to remain ajar instead of closing completely so that we had to always be sure to apply sufficient pressure to close it tightly. I considered calling in a repair, but it was still closing so I thought I might be overly critical. As it got worse, I realized the door was defective, but one day, it just fell off completely without warning as though the hinges were made of butter!After multiple service calls, a tech reattached the door, but I could see that it would not hold and sure enough, it is starting to remain ajar again. I have contacted the warranty company who is now saying the service tech claimed we were hanging on the door. This repair company the warranty company uses has an F rating with the BBB. Now, Im being told it may take a couple weeks to get another repair company to give them an opinion, but the issue is clear, the door was defective and it looks like they found a way to avoid having to make good on the warranty!
We purchased a Whirlpool Cabrio washing machine in September 2006, and have had nothing, but problems. I constantly have to get online to check error codes. Several months ago, the washer just stopped working. We called Whirlpool technical support. They said wed have to pay for a repair. After several calls to Whirlpool for help, I found online references to a recall for the same problem. Whirlpool NEVER mentioned that the washer was recalled for the very same problem. I called them back with the recall information, and they politely sent someone out to rebuild the washer. Less than a year later it is no longer working, again. I went online first this time, to check for further recalls and complaints about the current problem (faulty control panel). I found many complaints about the same problem--even a reference to a class action law suit. Whirlpool said they were unaware of the problem, didnt have many complaints, and are unwilling to help. I asked for a supervisor, Benjamin, and he said there was NO means by which I could further escalate my complaint.
We have had our Whirlpool oven for 3 years now. They make top of the line products and the oven cooks very well. I have cooked a lot of cakes and cupcakes in my Whirlpool oven. If I had to buy another oven it would be a Whirlpool.
I purchased a 50-Gallon Electric Water heater in 2006, sure it lasted and worked well for quite a few years; however, in August 2014 my power bill started to rise dramatically, I live in Arizona and $300-$400 power bills are the norm in the summer months; however, a $700.00 bill will immediately be noticed. I contacted the power company and they sent a tech over who performed a lengthy diagnostic and determined that my water heater was running constantly thus accounting for the great increase in power, I contacted Whirlpool and received 2 heating elements (no charge) which my pricey plumber replaced.The problem still remained and I contacted Whirlpool again and again trying to get this issue resolved. I paid less than $400.00 for the heater installed and since Ive been having the issue Ive almost paid another $400.00 in labor costs trying to get a resolution. Ive decided to get another system and my only reason for posting this is to inform all that the Whirlpool heaters seem to be very problematic, like others Ive had plumbers decline my business when I inform them that I have a Whirlpool tank with the Energy Smart module.
We purchased a Whirlpool French Door Refrigerator in December 2016. About 3 months later the back panel was frozen preventing it to cool. We unplugged it and called customer service. They sent out a repairman, but by then it had thawed out. He told me he couldnt fix what he couldnt see, but he didnt even check it out. Two months later it did the same thing. Then he said I must have left the door open. He made me look stupid. During that year he came out 4 times until he finally changed all parts. We kept telling customer service we wanted a new one. After going back and forth with them they finally are reimbursing us, but they charged us $300.00 because we didnt want another Whirlpool product... now we found out they have the worst ratings and we certainly had a very bad experience not to mention all the food I had to throw out because of it. They did not care at all. So please do not purchase any Whirlpool products. I would not recommend that product to anyone.
We purchased Whirlpool Gold Accubake, double ovens (gas) in 2005. Since then, we have experienced identical failures (8 to date) during the self-cleaning cycle in which the high temperature burns out the thermal fuse of the ovens. This requires two Sears technicians to repair the unit (it requires two technicians to pull the oven out as the fuse location is in the back of the unit) and leaves us without use of both ovens for approximately 2 weeks (scheduling parts delivery and technicians through Sears home repair is not an expedient process).After checking other consumer product websites, it has become clear to me that there is a known design defect with these ovens in which the thermal fuse is not adequately insulated from the high temperatures during self clean; it therefore trips and burns out during the self-clean cycle. While not having access to ovens for about two weeks/year on average may sound acceptable to Sears, the reality is that the problem has escalated in frequency since purchase. In 2013, we are going on our third repair of the same problem (that makes 6 weeks of non-usable oven time in one year) and Sears will not consider replacing the unit, despite: 1) our obvious dissatisfaction with a lemon unit, 2) a well documented history of the defect with this particular Whirlpool oven and 3) an ongoing and escalating repair cost to Sears (it is under their extended warranty so the repair cost is on them although we did pay for this service up front on our appliances).I would stay away from not only Whirlpool appliances but also Sears as there doesnt seem to be any regard for the customer experience and taking care of a product problem (the right way) with a known defect. Sears has an opportunity to make this problem go away quite easily and retain a customer - fix the problem permanently or just replace the defective unit. Unfortunately, my experience to date with Sears standing behind the products they sell provides me with little confidence that either will happen.
The machine is reliable, does not take forever to do a load, it is relatively quiet. It has sufficient options depending on the size of the load. Additional options are time setting, choice of warm, cold or warm/cold water settings. On light and medium loads it extracts almost all of the water; on heavier loads an extra dry spin does the job. In all the years that we have had it, it has required only one service call. The maintenance man told us that this model is the best in a series and he recommends that we hang on to it for as long as possible. We're very happy with it.
My refrigerator & dishwasher were purchased less than a year ago. Ive already had all the doors replaced on the fridge and the new ones are rusting. Discovered same issue with the dishwasher. The company doesnt seem to be overly concerned with remedying the issue. No sense of urgency or concern for the customer.
Yesterday morning I was in my bedroom when I heard a bang... I went in to the kitchen and looked around and couldnt see anything. Then I saw my cat sitting on the floor and looking up at the microwave... It was then I noticed that the glass on the front was all crazed and making a tinkling sound. Several pieces had fallen on the stove top underneath. I had to call the repair man who said he had never heard of this before. He had to remove the door. I could not use my stove with the danger of glass falling in to food. He had to order a new door and I had to spend $65 then. When he puts the door in, it will be another $200 or more.
We bought this double oven range and then find that two element cooktop sometime work and sometime do not even the indicator light is on. Please tell me how to fix it. It cause me headache.
I have had my refrigerator for a few years now. When I first purchased it, it was because of the brand and the looks. As far as performance it runs just as good as any other less expensive ones.
Whirlpool Cabrio Model WTW6500 - I ask all of you to stay away from the Whirlpool Cabrio sets. I have spent hundreds of dollars trying to fix my washer. I just spent $260 for a computer board. Now it stays on rinse cycle. So now I need the motor sensor harness which is another $90. Service call $80 x 2. So, now I am going to take the computer board back and get my 260 dollars back. For the cost of $400 to fix this washer. You can go and buy a new one for around $400. Then, Im going to the lawyers to file a class action suit against Whirlpool. So, owners; be looking in your mailboxes for a class action suit against Whirlpool for those who own the cabrio set. Im tired of having to deal with whirlpool customer service. Maybe, whirlpool should think of having their laundry made back in America.
I love my washer and dryer but am a little disappointed in a few areas. First, my washer stopped spinning normally after a few years, I forget exactly why. Then my clothes were too wet when it was done. My dryer then did not get my clothes dry in one cycle. Also, it was going to cost $500 to fix my washer which wasnt worth it. But Whirlpool did send us a new tub and all the parts for free. Thankfully my husband is handy and after finding a YouTube video, replaced it all and now it works again. My dryer still doesnt always dry everything all the way. I often have to do 2-3 cycles in the dryer to get my clothes dry. I thought there was supposed to be a sensor that would keep the dryer going until there was no more moisture. Maybe that is broken too.
Whirlpool microwave came with my new condo, and its as aesthetically pleasing as it is functional. Very easy to use, sounds are not annoying (as my last microwave was) and heats food quickly and evenly, as needed.
I bought a Whirlpool refrigerator, model # wrt779reyb00 with serial # vs13537798. The icemaker quit working and then water started leaking out from the door. A&E serviceman came out to repair and said we needed a new door. It had been over 11 weeks and the door still has not arrived and we have been told it could be as late as November. When I purchased an item, I expect it to work and if not, to be repaired within a reasonable time or be replaced. I have called and been told that replacement is not an option and that I will just have to wait. This is unacceptable. I purchased this refrigerator with water in the door and an icemaker and I expect it to work.
We Purchased our KitchenAid refrigerator from Home Depot. After 1 week we had issues with the ice maker, water dispenser and lights going on and off randomly. Technician comes 5 days later, he half way fixes it and discovers we need to order a part. The part took over a week to get and by the time he shows up to fix the refrigerator, it has now been TWO WEEKS with out our $4,000 refrigerator not working properly. Well, after trying to replace the part and spending 45 minutes on the phone with some engineer, it still wasn’t fixed. He Says to us “hey good news youre getting a new refrigerator”. Good news my **. It’s now been THREE weeks and it turns out the new one isn’t coming for another week. Customer serves reps. are really good at apologizing for the inconvenience but Whirlpool has Done NOTHING to composite us. DO NOT BUY WHIRLPOOL.
I purchased the Whirlpool Cabrio HE top loading washer and front-loading dryer about 7 years ago. It has been okay, but nothing special. Recently it began stopping in the middle of the cycle and showing an F51 error. Then all of a sudden the noise during spin was deafening. Brought out a tech, who came and did some eval. Left with some basic maintenance. Did a load, and happily no more F51 code, but still so very loud during spin cycle.Called again; tech returned and said that drum and shaft would likely need to be replaced to the tune of some $500. The same story as others have told. We should have bought the extended warranty. Like others, I also felt that washers lasted at least 10 years. And that seemed a short time given expectations in the past of 20 years of service. Im disappointed in Whirlpool. Even though Consumer Reports gives the Whirlpool Duet washer (new 2013) one of its highest reviews, I cant bring myself to buy another Whirlpool product. It appears to me that this warrants recall as well.
We bought a Whirlpool Cabrio 6300 washer based off the salesmans recommendation (not very happy about this). After the warranty ran out, every time in the spin cycle, it makes a sound similar to a piece of metal banging around inside the cylinder during the cycle. Our friends have told us they had a similar experience and for their machine, they found out the bearings were going out. Weve had this machine a total of 3 years. I doubt we ever buy another item from HH Gregg plus will do our investigation on Consumer Buyers digest before we toss any more money out for a washing machine.
Purchased a new Twin Thin washer & dryer combo when I first moved into my new apartment two-years ago since it was a good fit for the space that lies inside my patio. Nothing BUT problems from day one since it DESTROYS/EATS your delicate clothing. Repairmen in and out could find nothing wrong with it. The problem lies in the fact that the so-called gentle cycle agitates at the same rate as the other cycles, but stops so that the agitation time is shorter, but at the same time the agitation no matter if its shorter is still too vigorous for delicates. Under contract, so keep having repairmen come at no cost to me other than a complete waste of money purchase inclusive of unwearable brand new RUINED clothing.Called the company the other day & was told they could SELL me a different one, but they would probably not pay to have the LEMON removed. Also, suggested I wash my delicates in a mesh bag which is impossible to do when one has maxi dresses that tell you to wash on the delicate cycle. Mesh bags are made for small items - DUH!Repairman came again today, and was kind enough to make call to them. Later found that their response to him was that I was putting too much into the washer. Like no way, Jose! Asked tech to forward e-mail to them advising that they were more than welcome to come film me when I wash because that was NOT the problem with it. Already knew Whirlpool had discontinued this washer/dryer combo, but THAT fact was never mentioned. A lot of sites online no longer even carry the parts for it. Found others with the same issues on various sites relating to this now discontinued model which is akin to a Purana fish with shark fins. E-mail sent to tech that was here today asking him to forward my e-mail to whomever he made contact with today via phone that unless the situation is remedied that I would have to take further action. Now awaiting response from the main man tech or whatever his position is at Whirlpool.Bottom line is that it is a LEMON that has not only cost me money, but excessive amount of time to resolve this issue not to mention time spent online researching this, that and the other concerning this discontinued appliance. Warning to all out there - DO NOT BUY WHIRLPOOL - UNLESS YOU WANT A HASSLE and a lot of BS. Found they already have an extreme number of lawsuits against them during my online searches. So, ball is in their court at the present time. Will be calling them the end of the week once again in order to get this problem resolved unless I hear from them via e-mail.Totally exhausted from it all. Word to the wise: DO NOT waste your money on Whirlpool appliances unless you want more problems than you already have. I have health problems which are exacerbated by stress, and believe me this has been one of the most stressful and one of the longest things to resolve (two years) brought on by their lack of admittance that this DISCONTINUED product is a real LEMON. BUYER BEWARE OF WHIRLPOOL - I rest my case.Updated on 07/12/2018: Cant seem to find this model anywhere now. Not to mention the fact that I found it not only eats my delicate clothing, but is also ruining my towels, etc. and I use the regular wash cycle for these items. You cant find my model #WET4024EWO anywhere; looked like they put a similar one out with a slightly different model # in which the drum/agitator differs from mine. Now find Im having difficulty finding that NEW stackable model on the WEB. Leaves me wondering if that one has also now been discontinued???They have given me no resolution to my problem as of yet, and Im totally EXHAUSTED from it all. Have high blood pressure, a heart condition, and cant even sleep right anymore due to their lack of cooperation to solve this on-going problem which is certainly not helping any of my medical conditions either. Its causing nothing but STRESS, STRESS, STRESS and more STRESS! Will be filing a complaint with The Better Business Bureau by next week if not resolved by this weekend (if I live that long).Updated on 07/17/2018: In looking at this Washer/Dryer Combo Model # WET4024EW aka LEMON again today after noticing more clothes which now have holes in them after being washed on the gentle cycle with the highest water level possible, I noted the size of the agitator. Bottom line on this is that the agitator also appears TOO LARGE for the machine which also could also be another contributory factor to the destruction capabilities of this now discontinued model. Also, inspected towels today and found torn stitching & thread tearing in those also; appears EVERYTHING you wash in this machine gets destroyed. In researching further on their newer makes noticed that the agitator appears either much smaller or has been removed altogether. Hopefully this will serve to aid anyone out there who is thinking of buying this machine second hand from anyone out there that is attempting to sell it vs obtaining restitution from Whirlpool.
I purchased an over-the-oven microwave in November 2020 (Model # WMH31017HZ). It worked until March 2021 then began tripping breaker. The Safety department at Whirlpool stated that I have to get a dedicated circuit. After spending an enormous sum to get that dedicated circuit the microwave worked until April when just opening the door caused a spark that the electrician and I observed. By now I am sure that I purchased a defective unit but Whirlpool was not believing it. (As as aside, expect to stay on hold for at least 10-30 minutes when you call Whirlpool).May 7th the serviceman from Guincho ordered parts that was needed to repair the oven. As of May 30th the part still had not arrived. Finally, after multiple calls and excessive hold time, Whirlpool agreed to refund my purchase price and as of this writing on July 26, 2021 I have not received it. In the meantime I purchased another brand microwave and have to look at their defective one until they decide to pick it up. They have lost a customer.



