Whirlpool Cabrio - good consumer rating. Ive had it for 2 years. It does not clean well and the clothes does not smell clean even though I often clean the washer and leave the top open when Im not using it. Ive also had it service 3 times because the rotator keeps going off and makes a lot of noise. I bought an LG dishwasher for $1300 and it lasted 7 months and completely broke down less than a year and had to be replaced. After I bought a $400 Whirlpool. It does the same job and Ive had it for 2 years without any repairs.

We have had a Whirlpool hot water heater for 6 years and 14 days. Note the 14 days. It has been nothing but trouble and we have called the company repeatedly for help. It finally stopped working altogether 14 days after the warranty ran out. Thank you Whirlpool for nothing! It had a filter on the bottom of the heater that constantly had to be cleaned which was next to impossible. We had to buy a special brush to try to reach it. My husband had to take it apart several times a year and clean it to keep it running. Whirlpool should have replaced it within the first year but instead offered many suggestions about cleaning and etc. so they would not have to replace. Today it is out of my house for good and I would advise anyone reading this to beware! Horrible product!!!

I purchased their washer, dryer, refrigerator, freezer, oven, and dishwasher. All were brand new when my home was built in 2006. Whirpool is the absolute worst home appliance company in both customer service and product. I would save my money and purchase any product other than a Whirlpool or Maytag. All of my appliances are a little over 5 years old and all have had multiple problems. Corporate takes the attitude of oh well, pay for the multiple repairs or buy new after 5 years or less. Ive never heard of disposable appliances, but Whirlpool has a full line of them! I would rate them less than 1 and just plain **!

I purchased my Whirlpool refrigerator from Whirlpool guest system (online) in 2010 for around $1,160. Recently, it stopped dispensing water from the dispenser. I called the Whirlpool certified A&E serviceman to repair the dispenser. He concluded that the water line is frozen inside the door. He also stated that such issues with the door shouldnt happen for at least 10 years. He gave me a bill of $920 to replace the door. I called Whirlpool and they declined to pay for the repair as it is out of warranty. I feel that they sold me a faulty refrigerator and they should pay for this expensive repair. With $920, I can probably pay for a new refrigerator (not Whirlpool, of course). I am completely disappointed by Whirlpools customer service and poor quality of their product. This company, I believe, is more interested in selling crappy products, make profit and not provide good customer service. Shame on you!

Whirlpool - good price for pair. I have had this pair for over 10 years and they work good and are reliable even though they were not the top of the line models. Large capacity is a must - energy efficient is also a must. Discounts are nice to get but if not available I will go with a name brand. I want a washer with an agitator not one of the new ones that dont have one. Reliability is the most important factor so repairs are not needed. I want a full size washer with several cycles and all cycles have a cold rinse to save energy. Having a center agitator is a must - cant stand the newer ones.

Model WTW7600XOW, installed 12/9/2010. For about 4 months this washer has sounded like a jet plane when spinning. I called Whirlpool to see if it was recalled or what they recommended. They provided 2 repair places near me. The repair shops recommended buying a new washer since the repair is so costly. A 4 year old washer used by 2 people should have bearings that last more than 4 years.

I have had my Maytag (Whirlpool) Centennial Commercial machine for 10 years and it has not required any repairs or have given me any issues. I love the water level sensor that doesnt require me to select a load size. I would highly recommend the Whirlpool brand to consumers.

After careful research, I purchased a Whirlpool microwave 2 years ago. Model WMH2175XVT-2. It looks brand new. Three months after the extended warranty expired, my microwave wont heat anything. Ive tried all the suggested troubleshooting in the manual. When I called Whirlpool (the number right inside the microwave door) I get a recording that asks me if it has been more than a year since my purchase. I can only say yes because even the extended warranty with Sears had expired by three months. Then Im directed by the auto-operator to schedule a repair service. Im fuming and seeing dollar signs and no human to talk to, so I hung up. I googled my problem and was asked to pay $50 by an online repairman, so I clicked out of that window not wanting to sink more money into a bad purchase. Then I found a website from a consumer saying the Whirlpool Company admitted it was a bad magnetron with this model and that they have had a lot of problems. They should have recalled this microwave model or offered to repair or replace it for free. I have just decided that I will no longer purchase Whirlpool products. As soon as my oven and dishwasher die I think Im going back to Kenmore products.

We are so disappointed in the purchase of this machine! It doesnt put enough water in the machine to clean the clothes, and the spin cycle has continuously gotten louder and louder to the point I think its going to explode when it spins! Is there any recourse we have or any recalls on this machine?? Thank you for your help!!!

We purchased the washer on April 25, 2015. It has been an absolute nightmare. Reached out to Sears within a week of delivery because the wash cycle was way over an hour. Is a terrible machine, my clothes come out dirty, is damaging my clothes and Sears says I cannot return it because according to them I havent had it fixed enough times. It washes for over an hour at times. It takes water and releases water and goes to wash again but is not cleaning the clothes. As a homeowner we pay water, and electricity and perhaps I wouldnt be so upset if my clothes would come out clean. At first the tech told me to change from the HE detergent purchased and recommended at Sears to liquid detergent and then since I still get stains on our clothes he advised me to use less than the recommended amount. I also purchased the kit to wash the machine. This is a real lemon and nobody wants to admit it. I have purchased Whirpool washer before but if they dont admit that this is poorly made and give me a voucher to buy another machine I will never ever in my life buy Whirlpool or Sears for that matter. The machine is just a year old and I cannot use it because it damages my clothes and worst, is not cleaning my clothes. It disgust me to wear dirty clothes or to have my family wear them. So now I have another appointment and at this point I no longer use the machine. I will tell everyone that is willing to hear my experience. Do not purchase this washer, is not good and is only trouble. You are not going to be able to get it exchanged or fixed. I think that a full year would have been enough time for Sears to determine this is a lemon and do the right thing by the customer. I now go to the laundromat because I have a machine that damages my clothes. I am also out of money to purchase a new one and the wearing dirty clothes disgust me.

Burners always needed replacing and now do not work anymore - Whirlpool range looks nice, but very expensive to maintain. The burners constantly needed replacing, they do not heat up. I got a repair technician to look at it. He replaced the parts that the burners hook into. Now they do not heat up at all. Well, one of four barely boils water. The oven still works, oh great. The thing is only 7 years old. I have had ovens that lasted 20+ years at my dads house or 15 years at another house I lived in. With all the negative comments and the repair guy who tried to fix it, I think it is time to get the kids Easy-Bake Ovens out of the storage or buy a new range. Obviously, it will not be a Whirlpool. So many negative comments people left, my useless top burners seem mild comparatively.

Four year old Whirlpool Refrigerator/Freezer Model W10771736A. Ice maker broke right after the warranty ended. No refrigerator or certified whirlpool repairman was able to fix the problem. Our microwave is cracked on the side, and it is only four years old.

The knobs on the Whirlpool gas stove model Super Capacity 465 AccuBake system are easily confusing and dangerous. If the knob is turned in the wrong direction when intending to turn the burner off, it turns to a very low setting which is although nice for simmering, it is very easy for it to be mistaken as the off position and leaves only the gas leaking if the smell is not noticed in time.

I purchased a side by side Whirlpool refrigerator in December 2009. In one year’s time, all of the plastic shelving has completely broken. The repair man said that he felt like the plastic was substandard and to call Whirlpool but they said that we must have abused the shelving.I and my husband are senior citizens and the only ones using this refrigerator. How can all the plastic components break within one year? I had my last refrigerator for over 10 years and I gave it to my son. It is still running and all the plastic shelving is still intact.I feel Whirlpool should fix this problem but they do not care about their customers. Once they have your money, you are forgotten. In the end, they will be forgotten because I advise everyone I know not to buy from Whirlpool.

My gas range doesnt work all that well. Sometimes the flame catches and lights, sometimes it doesnt. Oven seems to be less than steady in cooking. It is ok, but I wouldnt buy again.

I am very disappointed with the purchase of a Whirlpool Cabrio Washer and Dryer I made about 3-4 years. The price was too high and the quality is extremely poor. It has a leak in the pump which will cost me $300.00 to fix. I probably would have been better off buying the cheapest washer and dryer set they had. At least, those actually wash the clothes and dont breakdown. Never again will I buy a Whirlpool and I will get every chance to share my opinion of them.

We purchased a Whirlpool refrigerator because of the brand in August of 2011. Its December 2012, the entire door needs to be replaced. It appears the cost will be as much as the original $750 investment! We called Whirlpool expecting they would stand behind their brand after hardly 18 months, but no ... It is clearly a defective door to begin with.

We purchased the 36 inch Wide 4 Door Refrigerator with Exterior Drawer about three years ago and it broke down twice in that time frame. Then yesterday the freezer part and ice maker have stopped working AGAIN!! We probably have spent $2000 on repairs. Complete disaster of a fridge!! Do not purchase one!!

We purchased a number of Whirlpool appliances (dishwasher, double door refrigerator, Duet stackable washer and dryer). After 14 months, the ice maker broke. $200 later, it was repaired with an upgraded kit.Last week, the washer error coded and the door locked so we could not get out the wet clothes. Called customer (no) service and they advised that we needed to call a service tech because he has a special tool to unlock the door. I stopped by our local appliance store and the counter person told me how to open the door. Had the tech come out for $70 and it could be the lock mechanism or the control panel. It turns out to be the control panel, which costs $250 + labor and would total to around $500, give or take a little. We are in our 60s, my wife does not take in laundry and the ice dispenser was seldom used because I can sneeze ice faster than this can dispense it so I open the freezer door to get my ice.The tech and the store clerk said that these were common problems with these machines. This was a major expense when purchased. So far, the dish washer has not had any problems, but tonight might be the night. The reason we bought Whirlpool is because of the Maytag connection, now that is in the same toilet.

I purchased a Whirlpool 3 years ago. It was on the lower end for price so my expectations were not that high. It does an average job cleaning dishes so for the price I could give it 4/5. The pump and motor just went and had to be replaced. Almost the same cost as replacing the whole machine. The repair technician that did the work stated that this was a very common problem with Whirlpool in recent years. Of course this is not covered by warranty. So if you purchase a Whirlpool realize you are rolling the dice.

I purchased Whirlpool top loading washing machine model # WTW57ESVW less than 2 years ago. It stopped working yesterday. I had a trusted professional repairman evaluate it today. The motor needs to be replaced after less than 2 years?! The customer service reps basically said sorry. I should have purchased the extended warranty. Is it not reasonable to trust that a Whirlpool washing machine motor should last more than 2 years.I am very unhappy and very angry that Whirlpool will not stand behind their product. The last customer service rep I spoke to suggested she could send one of their repairmen and replace the motor at a cost to me of $299.00. So, after less than 2 years, I am offered an amount to pay of about half the cost I paid less than 2 years ago for the brand new washing machine. My home is full of Whirlpool appliances. I have been a good and loyal customer for over 30 years. I am very angry and upset with Whirlpool. Please explain to me why it is not reasonable for me to trust and believe that a Whirlpool top loading machine that is well cared for and not abused in any fashion should last longer than 2 years? Is this being a loyal Whirlpool customer gets you, I should have purchased the extended warranty”? We are talking about a motor here, not a fabric or bleach dispenser that breaks. Although, those parts should not break either, there is a big difference from something like that and a motor. Please contact me as soon as possible at either number listed above. Thank you.

Bought a new oven for my new kitchen. Two weeks after install, I had to have it repaired. Less than 6 mos. later, it is being repaired again, for the same problem. Whirlpools policy is to fix it till the warranty runs out, then not their problem. Buyer beware, and if you do buy, make sure you get the extended warranty.

I bought new hot water heater. I installed it did and it did not work. I called them, and they sent a new part. A service man installed it, and it still did not work - he was unable to get it working. They said my gas supply line 1/2 od was too small. I had it replaced to 5/8 od 1/2id, and it still did not work. I called them again. They offered to send more parts and try again. This is a brand new water heater, never fired. I asked if they would give me a ra number so I could return it to the store. He would not give it to me. He insisted he send some one out to try to repair it. Meanwhile I have had no hot water for 2 days. He told me do what I have to do and hung up on me. So I removed the heater and took it back to Lowes, where they were glad to give my money back. But still, I lost a day of work and paid the gas yo bring it back. I went to home depot bought a GE hot water heater. I had it installed in about 15 minutes and it is working fine.

We purchased KitchenAid Model YKESS907SS05 Electric Range from Appliance Canada April 2012, just before we took possession of our new home. We began using the range in July of that year and it worked well until September 11, 2014. At that time we decided to use one of the features of the range which is the self-clean feature. During which the control panel failed and our oven ceased to work.We contacted Appliance Canada and they suggested a technician come to assess. We called the suggested number and they send a technician that was not Whirlpool certified and we had to pay out of pocket for the visit $158. He did absolutely nothing during the visit. We then called Whirlpool Canada and they informed us that he was not Whirlpool certified and to call Appliance Canada, we immediately called Appliance Canada and made arrangements to have certified technician come to assess. Whirlpool Canada also indicated at that time that the board that failed was still under warranty and we should not have to pay. September 22nd the second technician came to assess the situation, used tape to cover the front blowing air duct so as not to have the hot air blow back onto the control panel. This was a temporary fix, they ordered a control panel in the interim that they would then use to replace. The control panel came in October the 22nd, was replaced and the new board was faulty, put old one back in and re-ordered another board. The part was on back-order. By mid November, after numerous calls, we called Whirlpool directly. They authorized that the technician to get the part from another supply source. On November the 26th, technician came back - tried new board could not get it to work, left it with us and ordered additional parts. At that time the technician who was taking the case had a family emergency and would not be able to come back out until the new year. Subsequently, Appliance Canada authorized a new company to resume our work with a new technician (Toronto Appliance). He came out December the 17th, with the board that was left behind, he was able to get the oven working. December the 22nd while in the middle of cooking a meal, the oven failed again. We called Appliance Canada and they had a Technician scheduled to come December the 24th from Toronto Appliance. However, on December the 23rd the oven resumed working. The Technician came on the 24th but because the oven was working again could do nothing. On December the 31st, while dinner was in for guests, the oven failed yet again. We called Appliance Canada, yet again, and they scheduled another visit with a new control panel and additional board. The technician arrived again today, January the 28th, and could not get the stove working. He was instructed to order an additional part and we are to wait another 2 weeks. In total, we have been waiting for 4 and a half months, we have also been told that we were not to have used the self-clean as this causes these types of problems. Why is it offered, in addition, Whirlpool has not supported our direct calls, nor authorized the replacement of a product, that for all intents and purposes, is faulty. We have had no success in the resolution of this issue nor support to reach a resolution from all parties involved. I would suggest not buying any product from those involved as their lack of support for their product is appalling.

The door can be slightly open on the model GSC25C4EYY02, and the alarm will not register. Ive come home on too many occasions to find the food no longer at a desirable temperature. Im very bummed about this refrigerator choice. The refrigerator door open alarm is useless.

This Whirlpool side by side 2 door Refrigerator/Freezer stopped working yesterday. It was manufactured in 04/2013, and I purchased it from Lowes on 5/26/2013. My invoice number is **. The last 2 refrigerators I have owned worked for well over 20 years each. Actually, longer, but I moved away from one of them. It is unbelievable to me that after 3 years, and 3 months, this unit has just stopped working. Of course, it is coming at a horrible time. In addition, it is summer time in Southern California, so the heat is high, and the desire for cold drinks and foods is also. It had been working well, until yesterday. Today, I am experiencing the foods become warmer and warmer. I will not be purchasing another Whirlpool Product of any kind.

Bought a Whirlpool fridge in a package from Home Depot three years ago. The fridge has already stopped working. It started having issues about 1 1/2 years in to owning the fridge and finally died 2 weeks ago.

Weve owned a Whirlpool Gold Series Dishwasher for about seven years. There has not been a year that has passed that we have not had to place a service call with a local service provider. (Each service call costs $85.85.) The upper tray has come off the tracks more than 10 times. The drainage mechanism broke the first time we used the dishwasher. The fuse box (which is amazingly a self-contained, enclosed, black box) has blown twice, has to be completely replaced, and costs over $180. The second time it broke, I ordered, paid for, and had delivered the replacement part only to find out that the broken part suddenly started working again. (I guess Ill have the $180 part for the next time it breaks.) To suggest that this product is junk is an understatement. It will be replaced very shortly.

In 2099, I purchased a Whirlpool Gold from Lowes. It has never cleaned my dishes, especially the pots and pans. My dishes also have a powder coating on them after various cleaning cycles that I have tried. I have tried every detergent available.The repairman suggested a detergent, which I already tried. He told me that the dishwasher uses only 1.9 gallons of water in total. That confirmed what I thought the problem was, not enough water! It is a design problem that cannot be fixed. I have bought Whirlpool for years but not in the future.

We purchased this Kitchen Aid stove December 7, 2016. I dont use the oven much, but have found that when it gets a little dirty and I use the Aqua Life function, it does not clean. Have tried by setting a pan of water in the bottom and raising the temperature to 300 degrees, but nothing cleans. We went with this feature to be more environmentally responsible. Leons, where we purchased the stove, claims that they have heard nothing of this issue and have not been informed of this by their head office.

Purchased the Whirlpool Cabrio washer January 2010. Purchased the extended 2 year warranty from Lowes. After about a year I noticed around the bleach dispenser it was starting to rust. Over some time it worsened and grew bigger around all sides. I was unhappy about it, but thought it was just cosmetic and didnt pursue the issue. Now it must be on the inside and has started putting yellow spots on all of our clothes. It was only a towel or two at first and now it is on everything. I called Whirlpool and Lowes customer service center and they are just sorry and will not do anything. Lowes warranty does not cover any rust whatsoever although I cant find that stated on the warranty papers. I will never buy another Whirlpool product, ever. $600 for a washer and $70 for an extended plan to last on 3 years. I know people who have washers for 10 or 15 years. Im so disappointed.

The average life of a refrigerator is 11 years. We purchased a Whirlpool convertible refrigerator (Model EL7JWKLMS02, Serial # EWR1339731) on 6/12/04 from the Lowes here in Visalia, CA. The first delivered was DOA and Lowes delivered another. That should have been a warning sign. We have had several problems with the product, as early as 2006. All repairs went through Sierra Appliance & Franks Appliances.We are now in the market of another refrigerator to replace this one. We have had to have freon added now for the third time. Sierra Appliance was unable to find any leak, but each time, the freon was depleted. In addition to the health hazard of having freon leaking into the house, we have had the distinct displeasure of having to deal with food waste, etc. Because of the ongoing problems with this product, we are now facing the reality of purchasing another refrigerator to replace this Whirlpool product.Due to this, I feel it is difficult to consider another Whirlpool product and will question any product to ensure that it is not Whirlpool-related. If there is anything that Whirlpool or Lowes can do at this point, it would be appreciated. Thank you for reviewing this note of dissatisfaction. It appears that we will be shopping for a new refrigerator this weekend unless we hear from Whirlpool. In any event, I would like this recorded as a complaint from a former customer.

I purchased a new gas water heater from Lowes and paid a plumber to install it. I have been having problems with it staying lit. Once I noticed the issue, I notified my plumber and the plumber was aware of this on-going issue with these water heaters. The plumber told me to call Whirlpool and have them send me a new thermocouple. Ive been putting it off until now, but realized today over the phone with Whirlpool Customer Service that the problem is with the vent. The manual that came with the water heater has a horizontal venting installation, yet Whirlpool claims that it should be vented through to the roof and they sent me, via email, the correct manual. When I asked Whirlpool how the plumber was supposed to know, she said that he should have known that it was not the correct manual (even though there is no model number written anywhere in the instructions manual) and that we should call to make sure that we have the right manual before installing my next product. So, I need to double check every purchase I make! Or is this only with Whirlpool products? After speaking with two different Whirlpool reps, I have concluded that I need to purchase a new water heater, but believe me, it will not be another Whirlpool!

Whirlpool Duet Steam Front Loading Washer Model #WFW9750WW01 - The washer is only 5 years old and sounds like the space shuttle landing while in the spin cycle. Cost to repair parts only will be $896.87. The bearings among other parts are shot. I will NEVER own another Whirlpool appliance under any circumstance. Angry is putting it lightly!!!

Purchased Whirlpool Cabrio model WTW6400SW washer and dryer 1/7/2007. The matching dryer was dead on arrival and the second dryer motor died within a year. Washer: 1year 2 month the washer motor died. Whirlpool paid for the part and I paid the labor. The following year, the bearing went out and the outer tub was replaced (the bearing is inside the plastic outer tub - bad design. Whirlpool paid for the part and I paid the labor. Feb. 2011 had one of the F errors. Whirlpool repair tech came out as the tub would not drain and it was a wire that had come loose underneath washer - another service call charge. Dec. 20, 2011, I had an error F50. The Whirlpool repair tech came out, verified no clothes or money stuck in the machine. All clear. He called higher level whirlpool tech and they paid parts and labor to replace the main control board and the RPS Sensor. Im single and am not abusing this machine. Like everyone else who posted. I paid close to $1,000 for this washer (not including the dryer) and I have been a faithful Whirlpool customer for 3 generations, but if Whirlpool doesnt offer some kind of compensation/trade in credit to customers who purchased this (knowing that the design is bad/faulty) washer and discontinue this model. This will be my last Whirlpool. I will have lost all faith in Whirlpool. The Whirlpool service tech that I found is op notch. I will miss him if I have to switch brands. Im putting 1 star as I know this machine will not be operational for 9 years which is the minimum that I would expect. If it makes it to 6 years without another service call, it will be a miracle.

We bought our stainless and black Whirlpool stove last month. We love that its black topped, and doesnt show dirt. We love how the oven door seals, and the fast heat. What we do NOT love, is how easily the knobs turn. You barely brush against them, and gas leaking into the kitchen. I called for service. Our guy said yes, they turn easier than most of the stoves he has worked on. He called tech support from my kitchen, and I overheard the guy at the other end. His response was dismissive. I have had gas ovens for 20 years. They have without exception, had a spring type feeling to the knob. This stove has none. I am writing this so that if others are experiencing the same thing, they will see it is not their imagination. Something is wrong with the design of the knobs or some part is missing.

All JUNK!! Replaced all new within the last two years. The washer I replaced was twenty + years and was still working fine was just upgrading, big mistake! Washer is sounding like it is going to walk out the door. Replaced dishwasher after twenty years and the new one was leaking within one year and recently got replaced. The new one did not last one year and also is leaking. Now washing dishes by hand. Lastly replaced hot water heater and that is junk too. Has six year warranty after one year pilot light wont stay lit, Whirlpool said would replace the gas control valve for free but I need to pay to install. I WILL NOT PURCHASE ANYMORE PRODUCTS FROM LOWES OR WHIRLPOOL AGAIN!!! HOW CAN A RETAIL COMPANY REPRESENT SO MUCH JUNK?

I am very unhappy with this Whirlpool refrigerator model# GX5FHDXVQ 04. I bought this model in October 2011. You have to push the left door to close it and if you dont then the fridge will stay open. I had a Whirlpool tech come to fix this door problem so this is what he told me: 1) You have to push the door in order to close it properly; 2) Before closing the left door, I should first open the right door (losing energy); 3) The gasket will break very fast; 4) Buy a three-year protection plan because you will have to use it; 5) The freezer is very uncomfortable. In the bottom drawer, you have to fit your stuff. If you put your freezer stuff in a drop higher, then you cant close the drawer, so I am losing space; 6) Sometimes when I fill up the fridge, I move the temperature to #5. After a day, the top shelf back stuff will freeze and the front stuff will stay on fridge temperature. Yesterday, 4-18-2012, for the second time, the freezer gets a sheet of ice. Repairman will repair it but who knows. This fridge looks to me like a lemon. The height is 70 but listed as. I rate this fridge with a CCC.

We bought a Gold Series dishwasher on 2/12/2013. It stopped working properly and we had a service call on August 6, 2013. Since then, we have had 3 companies come out 5 different times to try to fix the machine. Nothing on the top rack gets clean. In fact ,they come out dirtier than when they go in. The last service call was on October 7, 2013. I was told by a Whirlpool representative that the repairman would call technical services and that if the problem was not solved, that the machine would be deemed unrepairable and that Whirlpool would replace the machine since it was within the warranty. I was also told that their standard is that if a machine has to have 3 service repairs to be deemed unrepairable. So 7 days after the last repair, the machine was still not washing correctly. Once again everything on the top rack was dirty. The machine has had the motor, the pump, and the hoses replaced. Still doesnt work. So I called again to get the ball rolling on replacing the machine and was told that they would not replace the machine and that I needed to have another repairman come out and sit in front of the machine and call technical service. Apparently, the previous repairman didnt follow their instructions. I called and complained twice, I guess Whirlpool thinks that as consumers we have the ability to change work schedules, school schedules, take vacation time, etc. to wait around for the 6th service call, and wait through the 5-hour window that we are given for the repairman to get there. Well we dont. Obviously I have given Whirlpool plenty of opportunities to fix this problem. They havent been able to do so with 3 different companies. There comes a time when you just stop kicking the dead horse. Now is that time. If they cant figure out whats wrong the first time, and not the second time, and not the third time, why do they think the 6th time is the charm? Because I got so upset with them, they referred me to a customer care manager. She called and left me a message, and I have been calling her now for 2 days with no success on her DIRECT line nonetheless. My phone calls are not returned. I wont even go into how many customer service reps told me a different story every time I called. Whirlpools customer service doesnt care about their consumers. They dont care about our complaints. Now I have a $600 piece of junk. I will never buy another Whirlpool product. I will make sure that every person I know that is looking at appliances knows about what a horrible company Whirlpool is. They just put crap in a shiny package!

If you are considering a Cabrio washing machine, save yourself the aggravation and buy something else. I purchased a Cabrio model WTW5640X from Lowes 2 years ago. It has been one disappointment after another. First, the clothes were coming out really wrinkled and not fully rinsed. I now routinely use the extra rinse cycle. I also started washing very small loads with hardly any soap (and yes, I use the HE detergent). That works for me, but its not practical for a household of more than 2.This machine is also not for anyone with kids or who expects to remove routine soils. It doesnt clean well. White socks start looking dingy after a few washes, and even the hot cycle with bleach doesnt get whites white. Now, the washer has started shutting off with the clothes still soaking wet. I can press the Drain & Spin cycle to get it finish the job, but that adds another 13 minutes to the 63 minutes it already takes for a regular cycle with the extra rinse. I so wish I had not replaced my 15 year old Kenmore.

Bought a Whirlpool Freezer on bottom in Feb 2012. Its December 2015. Only had gotten a 2-yr warranty. Wished I would have gotten a longer one. About a yr ago the freezer started leaking water all over the bottom of the freezer which turned into a sheet of ice... then leaking water all over the floor. Now there is a knocking/clicking noise coming from the back of it. This product is only 4 yrs old and Im praying it doesnt give out on us. That was an almost $2,000 purchase. I was hoping to at least get 10 yrs out of it. Never buying a Whirlpool Fridge again.

We bought a new Whirlpool counter depth side by side stainless steel refrigerator in January 2012. We have had 7 service calls because things were freezing on the top shelf. They installed a new part and it still froze. They told us to do dumb stuff at Whirlpool like turn the temp up, dont use the top shelf, etc. The money they want for these appliances and you should put a band aid on it to make it function properly? Duh? The final fix was to duct tape the vents to allow less air flow. This appliance should have been recalled. I have since read reviews and it is an ongoing problem. Before buying, do your homework and make sure the other brands are not manufactured by Whirlpool. The Whirlpool hotline for problems is not that service friendly, they have an attitude. I need to replace two more appliances and they will not be Whirlpool. The repair service was great but they are independent companies, not Whirlpool. How do you fix a lemon? Consumers need to be aware of this. Whirlpool would rather spend money on repairs that did not work instead of replacing the appliance. If you want 7 or more repair visits and no results, buy Whirlpool.

This dishwasher is the most quietest dishwasher we have ever bought. Cleans even the worst messes with ease. We love all the different modes for cleaning levels. Plus in addition the ability to adjust the racks for large capacity dishes. As well the adjustment to wash fine china and crystal. We just love it!

Bought the Whirlpool Cabrio washer (WTW7300DW) and dryer (WED7300DW1) about 8 months ago. The washer always leaves white debris on the dark clothes - looks like detergent. Except I use blue liquid detergent. It seems like the inside, bottom of the drum is deteriorating and sticking to the clothes, since there is nothing that is white in the washer. I have run it through the clean cycle several times with the recommended washer cleaning product (the brand that came as a sample with the washer). That did not help. Also, we have a dog, our old washer used to rinse out a lot of dog hair from the bottom of our socks, etc. My filter for my drain hose would always have dog hair in it. With this washer, there is no dog hair being rinsed out at all. Lint and dog hair is all through the clothes after the cycle is over. Makes me wonder where the dirt is going, then.The clothes are so twisted after washing. Anything with long sleeves get tied up around other clothes. This seems very rough to wash clothes this way. Also, if you dont use the deep water setting, its likely not to get parts of the clothes even wet. I had a gray hooded sweatshirt go through a whole wash cycle and there were spots all over it that never even got wet at all. The dryer power button is very temperamental. Sometimes I have to hit it 6 - 7 times, at different angles, until I hit it just right to get it to turn on. Other times it just turns right on. There are just 2 of us so I only do 10 - 12 loads of clothes a month. After reading all the awful reviews, I fear that these problems, which are becoming evident now, will only get worse. Yet I only have 4 more months until the warranty runs out.

I purchased a home from Pulte and closed in June of 2020 and had no choice but to take Whirlpool appliances. Pulte does not offer high end appliances in order to maximize their profit. The first thing that failed after only 3 months was the Microwave and because we didnt want to get the same cheap microwave we upgraded and paid 400 for a Kitchen Aid, same size but never received the trim kit that matches the oven that came in sometime in October 2020. It is now January 2022 and we are still waiting for the trim kit. Every time we call to find out we spend hours on the phone.The refrigerator is a cheap version of the worst refrigerator made in China, the ice maker works ok but ice gets stuck in the chute and when it doesnt get stuck half goes to the glass and the other half to the floor. Poor design and we are stuck with it. Tried to buy an LG from Costco but it wont go through the door so again we are stuck with this small refrigerator with no room for groceries for two people. Stovetop is also cheap, only looks good the day we got the house, one of the burners would go off when turned to low with gas still flowing. Grates look 10 years old but must admit we cook every day. Oven will not calibrate and it is not accurate so we have learned to set everything 10 degrees higher to make up for the variance. Dishwasher had issues as well, unless you run it for 3 hours the shorter settings always have dishes or utensils still soiled. Warranties have expired after one year so it is now time to replace almost everything if we want decent appliances. Very disappointed but I blame Pulte for buying cheap.

I have had our new Whirlpool Cabrio Washer for about a year. I absolutely hate it. I along with all the other people that is complaining about their Cabrio. I have found it to stain my clothes, not get them clean... Sometimes not even get part of them wet. I wash every load now no matter how small on the deep water option. I still have to add about 3 to 6 gals of water after it fills to try to help them get as clean as I possible can. I have stopped using fabric softener because I believe that is what may be leaving the stains on the clothes because it doesnt dilute it. Also you cant soak clothes in the washer long enough. I know it offers a presoak but when the clothes are not getting wet... That is not soaking. I tried to fill it up and raise the lid so it wouldnt wash until I was ready for it to wash but it automatically emptied the tub after a short time.It is funny watching the clothes when washing... Even I could tell they were not going to be washed well. I thought who in the world developed this washer. Certainly no one that had ever really considered what women need to wash clothes on a daily basis. I would sell it but I dont think anyone would buy it. If there is a class action suit I would consider joining in. Whirlpool could not have spent much effort in checking this washer out. A lot of money down the drain. I did not buy the dryer because of the lint vent being on top of it. What a mess those make when you have to empty it. So I purchased a Maytag Bravos XL. Now that is a wonderful dryer! As one homemaker to another I suggest you check it out. Never had one I liked more.

Got a simple error code E6 F2 on the display of my oven (only 8 years old). Called Whirlpool to schedule a repair. They told me there were no available dates for one of their techs to fix my unit. They referred me to 3 outside companies that wanted to charge me over $100 just to come out and take a look. One of the phone numbers to the companies they referred me to was a wrong number. I asked them to tell me what the error code means and they said they couldnt tell me with any degree of accuracy. (What use is an error code, then??!!) I checked all over the internet and different websites say it might be a control board (over $300 for the part) issue. But several techs also said that it is a crap shoot and could also be a Temperature Sensor. I called back Whirlpool to see if they could get me a deal on the part. But, guess what? They dont sell it anymore...in fact they dont even sell their own parts at all!! And, they transferred me to some outside company that refused to even give me part numbers, to avoid me shopping for a better deal (which I did end up finding on Amazon after number 6 below). I called back Whirlpool and after getting transferred around to 2-3 different people and wasting about an hour I finally got someone who finally wanted to just give me whatever decent service they could and they finally got me the part numbers of the 2 different control boards (Main Control Unit and Sister board that controls the locking mechanism, $367 and $140 respectively). Now I am faced with paying an Appliance Repair person over $500 for what seems to me is a BIG FAT LEMON of an appliance due to the sheer number of unsatisfied people that are having the same issue, have had it fixed, and had the error just return again. THUS.... WHIRLPOOL AND THEIR CUSTOMER SERVICE AND THEIR PRODUCTS JUST SUCK!! AND I WOULD NOT RECOMMEND THEM TO ANYONE! THE LEAST THEIR COMPANY COULD DO IS TRY TO HELP FIX THE PROBLEM, NOT EXACERBATE IT BY GIVING SHADY CUSTOMER SERVICE AND REFUSING TO HELP FIX THE PROBLEM!!!

We bought the microwave new after the 2011 flood where we had lost everything in Tennessee. I wanted to get Whirlpool appliances in the kitchen so all appliances were replaced. We bought a Whirlpool model WMH1163XVU-1 microwave; the unit will run but doesnt heat. I also called Whirlpool and with no regard to customer service at all even with all the complaints... This saddens me because I will never buy a Whirlpool appliance again and my grandparents only believed in them... With all the complaints, the attorney generals office should do something for the people.

I purchased my refrigerator from a home improvement store in October 2013. We paid around $2,600 for it. About a week ago we had a power outage and the refrigerator never came back on. I called Whirlpool repair since it was still under warranty. The said it would be 9-2-14 before they could come out. Today they came, did not have the part but said it would be here in 10 days. We will be without a refrigerator for 3 weeks. This is totally unacceptable but what can I do?

Whirlpool has been an absolute nightmare from day 1. We bought a brand new 50-gallon water heater from Lowes. It did not work. We went back to Lowes and were told to contact whirlpool. We contacted Whirlpool and were told to conduct a number of test and all test passed, so they said we needed a plumber to come look at it. Remind you that this water heater is brand new and has not worked since day 1. They said the plumber would cost $130 and they would pay for parts. Why am I having to pay when my water heater has never worked. Paid the money. Had them come. They replaced a part, did not work, replaced another and it did not work, so the plumber requested a new water heater. Whirlpool refused. What is the point of paying and they are not going to fix it.Whirlpool insisted it was our ventilation even though all test proved that was not the problem. So out of pocket again to fix the ventilation and it did not work. After 2 months of no hot water with a two-year old at home we had someone we know come look at it and fixed the main pipe. Whirlpool took my money and didnt fix my problem. HORRIBLE SERVICE.

The buttons that turns on the burners and oven turn on with a very light touch and start leaking gas and sometimes light. Its very dangerous and has done this since We got it new from Lowes. I wonder if there was a recall on this model or if lots of other customers have had the same trouble. Model #WFG524SLAS O Ser. # R20910336 We have had this stove about two years and My wife has kept after Me to report it , but I never realized how dangerous it really was until now. The previous stove We had you had to push in on the buttons and then turn them before they would light. Thank You.

I got the works; the stove, dishwasher and refrigerator. I cannot believe all the BS you got to do to baby these appliances. If I had designed this mess... I would not be selling it. Every one of the appliances has a issue... the oven takes a long time just to cook toast. I would send them all back... but from what I have been told this is it. They all suck! I sure wish I had my older appliances back. I see the city dump in their future! I got the black stainless. Believe me I am not happy at all. The repair people have already had to fix or replace parts and I have not had this stuff for 30 days yet.

To Whirlpool Headquarters, Our message to those whom wish to listen is that your product is only as good as the service company you employ to handle service and repairs. Our most recent experience with A&E Factory Service has us convinced we will never buy Whirlpool appliances again. After a two week wait for our scheduled appointment we were dealt a most unprofessional diagnosis as to what may be the problem and then told that to service our appliance would result in overtime and that simply wouldnt be happening at this visit. The appointment time was 12 to 4 PM the repairmen was here at 2:30 pm only for five minutes. We have spoken with a Michael ** with your company who advised us to wait for a call from A&E which no call was ever received. We will be sharing our disgust with Home Depot where we purchased our refrigerator and alerting them to avoid further customer dissatisfaction by no longer promoting Whirlpool in our area. We are level headed and fair people just not able to grasp that a company as big as yours cant do better than this.

In 2008, we purchased a Whirlpool Gas Water Heater from Lowes. Three years later the tank started leaking (this water heater had a 6-year warranty). Per Whirlpools instructions we were to return this one to Lowes for a refund (in hindsight we should have taken the money & went elsewhere to purchase a better brand!). As our plumber was removing the leaking heater we went to Lowes to purchase a new Whirlpool Water Heater upgrading to one with a 12-year warranty hoping that this one would last, it was advertised as the BEST one Lowes sells! After our plumber swapped out the heaters we returned the leaking water heater for our refund (remember this one had a 6-year warranty & only lasted 3 years).This past June (2015) our water heater stopped working, turns out the thermocouple went out which shuts the gas valve off. Called 5 plumbing companies in the Metro Phoenix area, not a single one would work on it! We researched the repair, called Whirlpool & was told that this water heater was out of warranty. Wait a minute! This one has a 12-year warranty & it is only 4 years old! Whirlpool told me that it is a replacement water heater so the warranty for this water heater is only 6 years (from the 2008 date of the purchase of the first water heater). It didnt matter that the replacement water heater was a different model & was more expensive than what was refunded to us. We replaced the thermocouple ourselves & got it going again. Last week it started leaking, called Whirlpool again got the runaround again, called a plumber who replaced it with a new Ruud for $1000.00 (Water heater + Labor).We went back to Lowes to try to get their help resolving this, the store manager said this was a Whirlpool warranty issue. We ended up taking the junk Whirlpool water heater to a recycling facility and getting $2.50 for it. Bottom LINE!! READ THE REVIEWS, THEY ARE TRUE!!! There was a class action lawsuit with a settlement of which I never received a notice for, I read about it online this summer, but it was too late to opt in. Dont waste your money on Whirlpool water heaters, no one will repair them, Lowes wont stand behind the products on their shelves, they get your money & hide behind the manufacturer & Whirlpool has very nice script to get you off of phone! Whirlpool used to be a trusted brand (do your research, I think they are the manufacturer for certain store brands! ). Our new Ruud water heater has a faster recovery than either of the Whirlpools that weve had; the drain valve is brass, not plastic like the whirlpool, it is overall a much higher quality.

This seems to be a very common complaint with Whirlpool French door especially after reading other reviews. Bought a WRF560SMY in 2/2014, from Lowes who installed it and promised good service for that first year. Whatever went wrong, they would take care of it, replace if needed, pay for lost food, etc. So far, so good. Now in 7/2015, warranty is up of course!!! And we are selling our home, so thought I would get an extended warranty as another selling point that would transfer to new owners. Well, of course, right after I purchased the warranty, the day after actually, the freezer started buzzing. Took a look and the whole back wall of freezer was covered in frosty ice. So defrosted it, seemed to run okay... For a few hours, same problem. It sounds like the compressor fan is scraping on ice, and it runs continuously. Defrosted again, same problem. So now it is time to break down and get on the phone, which I hated to do since I went through this with Samsung in late 2013, took me 3 months to resolve. Anyway, called Whirlpool Michigan office, which I recommend. They claimed they would cover repairs, and to call their warranty repair dept. to schedule service. THEY told me I was out of luck, as my just purchased warranty would not be good for 60 days. Back to Michigan, they told me it WOULD be covered, and to try again. No go, and this time someone with a middle eastern accent told me not only would it not be covered, but even after the 60 days, it still would not be covered as it was a, GET THIS!!! pre-existing condition! Excuse me, this is not a brain tumor, and Obama did away with that anyway. So tried to call Lowes, who sympathized, but could not help since the warranty I purchased was from Whirlpool, but they would repair if I paid. And be aware that most chain stores require you purchase an extended warranty within 30 days of installation, so out of luck there, but they were nice about it, told me go back to Whirlpool. So another call to Michigan, and FINALLY got a gal at their call center in Tennessee, who resolved my problem in about three minutes. All in all, 12 phone calls. This is a manufacturer issue. she said, not a repair problem. which is what the others were apparently not educated about. It appears, although she did not say so in so many words, that this is a very, very common problem, and Whirlpool will indeed cover condenser or defrost heater assemblies for 3-5 years depending on the model. So she is supposedly calling a local repair and someone will be out in a day or two, but will call us first. No call yet, so still nail biting. I would recommend to all of you with this or other issues to read the manufacturer warranty very, very carefully. There are some things in there that go beyond the standard year, and I KNEW I had read that this problem was covered beyond the one year, and indeed, it is. And also to call, call. Call their Customer Experience Center in Michigan (1-800-253-1301) and if your freezer is icing up, you will most likely get them to fix, depending on the age of your unit. If you dont get satisfaction with the first person, keep calling back again and again, and get the NAME of the person you have spoken with and tell them to document your call. This saved me, as every call I made came up on their screen so they knew I was getting frustrated. But, she assured me, this particular problem is ABSOLUTELY COVERED BY WHIRLPOOL, so obviously it is a defect they know about. Why they dont fix it at factory, dont know but will continue to look for that answer. They got especially cooperative when I told them I was purchasing a home that would need all new appliances in the near future, which is true. Use the Michigan number and keep calling and calling until you get satisfaction. This is a covered repair beyond the one year. By the way, I do not have my ice cube maker hooked up and never did, but still had this issue. With this being said, I am very unhappy that yet another refrigerator failed on me. The Samsung after only 3 months, and the Whirlpool after only 17 months. But I will follow up on this report when and if these repairs are made in a day or two ;-] we shall see, and let you all know. The repair service is Whirlpool certified, so will grill the guy they send and see how many of these he has to fix, and whether it really is fixed So stay tuned. Just dont take your time and get frustrated talking with people who turn you down right off. Be persistent, and plan on about a dozen calls and two hours of your time. Remember to take notes of times, names, what was said, etc. This is the only thing that saved me with Samsung by the way. After 3 months they told me they HAD NO REPAIR PEOPLE in my area, and sent me a check for the purchase price to buy whatever replacement I wanted, but they also made me jump through many hoops, send pictures, docs, all kinds of stuff. Think I can almost speak a mid-eastern language now as well. Not so with Whirlpool though. It seems most if not all of their call centers are in the USA. Good luck to all of you. On my way to defrost again so we can get some sleep tonight without the chainsaw noise, and will update as soon as something occurs here. Hope I helped a little. As a PS, the last gal I spoke with was so very nice and knowledgeable. I told her she should not be taking calls, but promoted to training the call takers, and did take the time to call her supervisors and leave a message at how very good she was, which we should all do if we ever get a nice, educated person on the other end.Updated on 07/29/2015: I promised an update, so here it is. After thoroughly explaining my issue, they promised and delivered a repair person who arrived within the time they gave. He was very nice, but even tho they knew what my problem was, the guy did not have the parts onboard. He said it may take a week or two. So I am defrosting my freezer about every 48 hours to keep it from totally destroying itself. To the guy who exchanged his Whirlpool for a Samsung, I wish you a whole lot of luck if something goes wrong, and it will for sure. You wont get anyone who speaks English, but if you have a Lowes warranty, you may fare better. I can give you details on what will go wrong and how they deal with it if you want. I would advise you to have the Lowes warranty, and not a Samsung warranty, and make sure you get one within 30 days, or you are out of luck with Lowes. Good luck to you. Will update more on my Whirlpool, will say the repairman was very, very nice and gave me his card to call if I had more problems I could not solve myself until the part comes in. By the way, I do not use the icemaker and never did connect it, nor with the Samsung. I pity anyone who has to deal with Samsung directly and strongly advise you to get the warranty thru the store.

I bought fridge model WRS571CIDm02. The worse company in the world. Since I bought this fridge have a consistent problem with the evaporator fan. It makes noise. Geek Squad came 3 time in 3 years to replace the same part. Now the 4th time I ran out of warranty and Whirlpool dont care. On top of that the stainless steel is rusting. It is not stainless steel. It is a nightmare. Avoid at all cost. If there is zero I would give it to them.

I love the French doors with the ease of seeing everything when you open the doors. The only thing I do not like about this unit is the ice maker. If there is more than one person in the household there is never enough ice. Also the ice gets hung up inside the ice maker often.

Ive got a brand new house, with brand new appliances by Whirlpool. Within less than 6 months, my dishwasher, Model no. DU1015XTXB0 Serial no. F00702058, had its electronic board gone bad. Instead of replacing the dishwasher, Whirlpool replaced the part. Not even one year later the same part went bad. Now, the dishwasher is not even 18 months old and it will cost $255.00 to repair. It is just the two of us in our home and I bought Cascade packets 20ct x 5 at Sams. Im not even done with the packets, so I know 100% that we have run the dishwasher just 70 cycles in 18 months.

We purchased a new refrigerator and dishwasher about three and a half years ago. There are only two of us living in the house and we both work so it is not like we use our dishwasher every day. Dishwasher is Whirlpool Whisper Quiet III Gold model. About three months ago, the panel lights quit working but the dishwasher would still run. Now the blasted thing will not even turn on. Our ice maker freezes up and we are always having to ice pick out the ice and clean out the ice maker. Basically, we never use it because we are tired of the process of cleaning it just to have ice. Now after reading reviews, I do not want to fork out the money to have a repair person come in and fix the dishwasher which most likely will break down somewhere else. Plus the dishwasher tray has a lot of broken tips and are rusty and I have actually had to file a few to keep from getting stabbed by the sharp point. The previous dishwasher worked great and had been in the house for over 15 years. I wish I could remember what brand it was. I only replaced it because I wanted one to match the refrigerator. I am appalled at the quality of the Whirlpool products. I have to get another dishwasher and I have other things that I need to spend my money on rather than a dishwasher. I wont buy another Whirlpool product as of September 13, 2013.

My husband purchases Whirlpool washer years ago. Started acting up after 18 months. Wont spin, stays locked, clothes are soaking wet. Used troubleshooting website. Spent over $200.00 in repairs... including new board. Still doesnt work properly. Whirlpool customer service recommended buying a extended contract for over $300.00. I could have bought a $900.00 Maytag by now. Total disgusted with machine and customer service. Will never buy Whirlpool again and have told everyone by word of mouth and on facebook about this situation. DO NOT BUY WHIRLPOOL!

I purchased a Whirpool fridge five years ago. To date it has had 7 repairs. The latest round has lasted over five weeks and the expensive warranty I also bought is about to run out. The repair man is on his third repair and I havent had refrigeration for five weeks. In the meantime they wont replace the fridge, and it takes two weeks between scheduled visits by the authorized repair man.

I purchased a washer and dryer from WHirlpool in March of 2019 based on the good word of mouth information I have heard from others. Today I reported to WHirlpool customer service how all my brand new towels were destroyed during the week of 9/8/2019. The towels were purchased on 9/3/2019 and are now unusable due to a defect from the washing machine. I called into the customer service to ask what they can do, they completely refused to cover the cost in any way. Original cost was $448.00.

We bought Whirlpool duet front loading washer and matching dryer. In 3 years the water level seemed like it was off. Clothes, especially towels were coming out stinky. Eventually you could hear the clothes were merely flopping around wet. Before we could order the repair part it completely quit and locked our clothes into it. I washed my clothes at my daughters house for a week and dried them at home. Within the week the dryer quit. Not having the money to repair both machines, my son gifted me a set of top loading washer/dryer. Again Whirlpool. In a week we had repair service out. They replaced everything possible and it still didnt work right. Since the 90 days from purchase was approaching we returned it to the store and they had Whirlpool send us a brand new dryer. This one worked for a month then stopped spinning. I havent called for service yet because now with 3 broken machines I am so disgusted. When I think about them I feel like I am going to puke. My washing machine shouldnt be the worst thing in my life, especially since it was a lovely gift from a wonderful son.

I purchased a stainless steel side by side refrigerator and unbelievably the doorshelves came crashing down - they just cracked in the middle. How cheap can stuff be made, those fridges are not cheap. I thought Whirlpool was a good product - I guess not.

Bought a Whirlpool standing freezer EV161NZTQ 10/8/2013. Been fine to a week ago and meat was soft, not frozen and veggies on door soft. Dont hear compressor cycling on and off anymore. Still under warranty so well see what repairman says. Things just dont last anymore. Last Frigidaire freezer lasted 10 years but they werent rated good by consumer reports.

My very expensive Whirlpool refrigerator thats three and a half years old broke down before Thanksgiving 2020. I am not able to get parts until after May 18th 2021. After calling numerous times and spending lots of time on hold I was told February 11th by Whirlpool that they had the parts in stock and they gave me a price for each part. Then they connected me to the parts department where they told me they dont have two of the 4 parts that I need. The price that they gave me for the same parts with a lot higher than what they told me at whirlpool. Whirlpool customer service was terrible its as if they dont give a damn. They just dont care.I cant believe its going to be 7 to 8 months to get parts for a three and a half year old refrigerator. I have fallen down my basement steps where I have a small very very old refrigerator twice carrying food up and down. Spreading mustard and sour cream all over my carpet my stairs my walls. Not to mention the fact that I have bruises all over my body. If I were you I would not buy a whirlpool. Its going to cost over $600 for the parts replacements that is if I can ever get them. Im going to have to break down and buy another refrigerator. Remember Whirlpool customer service is terrible and you can just forget about getting the parts.

This is the worst washer Ive ever owned. It consistently gets off balance, doesnt clean the clothes, and is a perfect example of poor design. I have owned the washer for approximately 9 months, and hate it. Im getting rid of it as soon as possible.

I have the Cabrio model WTW6400SW2. I have had it for 5 1/2 years and have been happy with it up until several months ago. The F1 would come up when the machine would lock and just start to fill. I could pause it and start it again, and it might do this 1 to 3 times. It would also do it on the rinse cycle. I have been using it because I did not want a repair bill right now. The machine was also starting to make noise when it was spinning. Well, I just happened to break my dryer yesterday so I thought I would get the washer fixed also. Well, the repairman said that the controller would cost $200 for the part, and then he said the pump roller and bearings were going. By the time you add on labor, he said, “You might want to buy a new one.” He told me that Whirlpool has completely changed the washer now because of all the problems with them. He told me to look it up on the computer, and maybe there would be a class action suit. After reading some of the reviews, I will not buy another Whirlpool again.

It never seems to clean the dishes and it runs for 3 1/2 hrs. It is suppose to have all these Features but does a very bad cleaning job. I have used liquid soap, the cascade pods and the jet dry, still gives very poor results. Use to have a Kitchenaid that lasted almost 30 years - great appliance...

I purchased this Refrigerator Model #wrb322dmb, bottom freezer, 21cu ft. last year on July 3, 2015. In September I noticed rust spots on the top door. I called Home Depot where I purchased and they directed me to Whirlpool. I did purchase an extended warranty with Home Depot. Whirlpool did replace the top door. Thought that took care of it. Today one year and two weeks out of warranty, I again notice rust on both doors. Called Whirlpool. They said too bad out of warranty, not considering I had a previous report of this very same issue. So since I am very unsatisfied with this result and the fact that an expensive product is rusting, I decided to share to try to prevent someone getting stuck. Stainless steel is not supposed to rust which leads me to believe that it is not Stainless steel, but a Stainless Steel finish and not a very good one. So I am stuck with a rusting $1200.00 refrigerator only after one year. I have always purchased Whirlpool, but no more. They lost a 40-year customer. I have always bought American made but no wonder people are not buying American made any longer. TO SUM IT UP WHIRLPOOL STAINLESS STEEL APPLIANCES RUST! DO NOT BUY!

The oven continues heating up even after it reaches temperature. This happen soon after we purchased it in 2009... When I called Whirlpool they said to unplug the oven for 15 min & allowed it to reset. This worked, that time. It has continued to happen to the point now where it will not reset and then we can no longer use our oven.

My husband and I bought a new Whirlpool Cabrio Platinum Series Washer and Dryer in November 2012 from Lowes. My clothes, especially towels, smell like mildew and mold since I have used it. I thought it was just me. I have even thrown some items away when they smelled so bad. I love doing laundry but this not being able to have clean smells was driving me crazy. I tried everything I could think of but to no avail. Finally in October of this year 2015 my washing machine began to make a loud noise. My husband said sounds like a bearing is going out. I immediately sought a repairman thinking that it would be a simple fix. $420 later I had a new bushing, bearing, sleeve, etc. The machine was still making noises even louder and my repairman came back, this time to the tune of $180. So far weve spent $600 on a washer that we gave a little over $800 for. Now I have a UL code showing up when my load is almost completely done and guess what? My repairman says he has yet another part that should take care of the noise but he wasnt so sure about the panel. He may have to do a little research on that. I think all I have is a repairman that is a parts replacer so we were forced to purchase a new washer yesterday and my Cabrio is sitting in my garage. If someone needs a boat anchor just please contact us. I wrote a letter to the corporate office of Whirlpool before I even knew that so many consumers were having problems. Two repairmen told me that the Cabrios were junk. Most of them belonged in the landfill. Whirlpool customer service called me and offered me a discount coupon on a new washer. I told them that I didnt think I needed another piece of crap. I also questioned them as to why they could foist these crappy machines off on the American public. They had no apologies whatsoever. While researching what brand washing machine to invest in, I realized that there were numerous complaints regarding the Whirlpool Cabrio. With as many consumers who have been taken advantage of with this awful product, why cant someone do something?

I purchased 4 Whirlpool appliances late 2014. The French door refrigerator close to a year later made a piercing sound several times during a day. I immediately contacted Whirlpool and the representative directed me to YouTube to listen to the normal sounds the refrigerator would make. My first thought was I have been a homeowner for 30 years and countless appliances and never heard such a horrible sound. At the same time they sold me an extended warranty over the phone. He assured me sounds were covered. The sound just kept getting louder and more frequent. I could not take this piercing sound and called back. They sent a local repair service. At the time the repair person came out the refrigerator was not making the sound. I played a video recording and the repairman even said what an terrible sound it was. He continued to check everything over and said - everything looks good. I dont know what the sound is coming from. I asked, What is Whirlpool going to do? He said, nothing, the warranty ran out and your extended warranty does not cover sounds. What a ripoff! Now the drawers broke and another thing they wont cover! I also have problems with the dishwasher I purchased at the same time. Even putting on the extended hot dry I need to wipe everything off. I should have just open a window a tossed out over 2k. The sound is so horrible I am being forced to junk the refrigerator and purchase a new one. Dont purchase Whirlpool and never purchase extended warranty over the phone.

As I write this, I am on my 5th service call in four months of ownership. The machine runs short cycles and requires us to not only do an extra rinse, each load requires an additional Quick Wash (with extra rinse) to get the detergent out. We use so little detergent that a 75 fl. oz. bottle has lasted four months with over 50% left. The techs Whirlpool sends are great. The call center first level people are fabulous. The supervisor is not helpful proclaiming that it was fixed. However, we still have to re-run the clothes every time.

We bought the Whirlpool Gold Stainless Steel dishwasher around 4 years ago and the pump and motor assembly went out. We spent top dollar on this dishwasher and should of lasted a lot longer. I’m no longer going to buy anything Whirlpool makes.

I purchased a Whirlpool duet front load washer on 21 Apr 10 and it has experienced a major failure. It needs a new rear tub and basket, and the parts alone costs $700. The machine is barely four months out of warranty. After a lengthy conversation with a Whirlpool customer service representative, I was told that without an extended warranty, they were very sorry and there was nothing that they could do for me.

I have had a plumbing company work on my Whirlpool water heater three times in the last two months. On the third visit, he told me all the problems customers have had with Whirlpool water heaters. I decided to call Whirlpool for warranty purposes. The unit is three years old. I was told that it was the gas valve, and I was given a free one from Lowes. After installing the new valve, it still did not work properly. After troubleshooting with a technician, I was told it was the orifice. I have had to do all the labor myself, and I dont know how long this is going to go on. I have heard Whirlpool will continue to give you the runaround (from the plumbing company and Lowes salesmen) and will continue to give you the runaround and not replace the unit. They are wearing me down. I have been without hot water for three weeks with no end in sight. I am ready to give up and just buy another water heater but certainly not a Whirlpool.

We purchased a Whirlpool Cabrio Platinum washer and dryer from HH Gregg and have had continuous issues with the washer. We have had the lid springs replaced two times since we purchased it and they are out again. I called our service company to ask why we have to continue to replace the springs very 6 months and they said it was a problem Whirlpool was having with this unit. I called Whirlpool and after being on the phone for 45 minutes, they told me there was not a recall, but I could buy the parts directly from them for 1/2 price. This amounts to about $20. The repair cost me about $200 every 6 months because it is a difficult installation. Whirlpool is a terrible company to deal with when you have a problem and they do not stand behind their products. I will never buy another Whirlpool product and will tell everyone I know the same.

I purchased our brand new double ovens on 9/27/11. I was happy until 11/3/11 when the inside glass exploded, shooting shards of it all over our kitchen during the self-cleaning cycle. I immediately called Kitchen Aides corporate office in Michigan. She said that she could send a technician out to access the damages but didnt see that this was a product issue. Like I dont know how to properly push buttons to self clean! The technician came out the next day and said that he was only authorized to replace the glass, nothing else. He couldnt tell me why it shattered, he thought perhaps there was a bubble in the glass during manufacturing. I said I think it needs a whole new door at the very least, but more likely a new unit. I just paid $3000 for what will be a refurbished oven after one month of use. Today, I called once again to tell them that I am not satisfied with new glass, not to mention my oven is unusable in its current state and still has glass sipping out. I spoke to a woman in their safety committee department, who told me that Whirlpools warranty is replacement of broken parts, nothing more, and since only one pane of glass broke and not the door physically, they couldnt authorize a new door or new oven. Mind you, that we still dont know why it broke, was it just faulty glass or could it be a heating problem? She didnt care, only that they could only repair the glass. I asked if the glass could be overnighted since I have been without an oven for four days now. She said that she had no way of doing that, so I asked if I could speak to the parts department and she said I could not, that only techs could contact them. I asked if she could do anything for me? Could she assure me that it would be fixed within the week? No. Could she assure me that it would be fixed by Thanksgiving? No. Whirlpools policy clearly is that once you purchase their products, they have no intentions of listening to their customers complaints or concerns only to do the very minimum required.

Purchased a double wall oven and had it for 13 months. Used it this past Christmas and for the first time used the self cleaning mode. After an hour the power went out and now the oven is dead. Whirlpool service sent me to a local repair company and they want $70 to come out and look at the oven. This seems like a huge problem based on all of the feedback on the web. This is an obvious lemon and Im going to talk all over social media about the poor quality of this product.

I bought a new home from Pulte recently. All of the kitchen appliances were Whirlpool which came with a 1 year warranty. I have had problems with 2 out of the three that were installed. The oven had a faulty control panel. I am still waiting for the replacement from Whirlpool which I am told could be months getting there. The dishwasher they installed, FX1700017, leaks water from the vent at the top of the door. When you open the door after running a load, there is a puddle under the vent from water that is trapped in the vent. The service company that they sent out said it is a design flaw and there is no fix for it.Whirlpool just keeps saying since there arent any error codes coming up, there isnt a problem with the way the dishwasher is functioning. I was told I could pay for another opinion, but they wouldnt guarantee to reimburse me if they couldnt prove the dishwasher wasnt functioning properly. I guess they dont consider someone slipping and falling because they didnt see the puddle before it got cleaned up a problem. I have given up trying to get anywhere with Whirlpool. I will take my $150.00 for a second opinion and the $200.00 that they want for an extended warranty and put it toward a dishwasher that doesnt leak! Beware!!

Purchased a black Whirlpool refrigerator, Gold Series, Model GB2FHDX WB 22 cu ft. with bottom freezer from hhgregg. Within one month I had water on my floor, ice buildup on bottom freezer floor. I had previously reviewed fridge and noise was a concern but I thought I could live with that. I contacted hhgregg. They would do NOTHING, told me to contact Whirlpool. The 1st repairman said it was the ice-maker. I DO NOT have an ice maker. He fixed a duckbill. 2nd call 6 months later, same problem with water, serviceman replaced duckbill. Next year, 2011 same problem with water on floor and ice buildup on freezer bottom floor. After numerous repairmen I contacted Corporate Office of Whirlpool. They sent another repairman at their expense. We are now 6 years later and I am having the same problem. Dont buy a Whirlpool Gold & dont buy from hhgregg.

Mine came new with the home I purchased 3 years ago and so far I have had no problems at all. The only drawback is that if it is on, you can hardly tell it is running so if you forget you might interrupt the wash cycle unintentionally. It does an excellent job on dishes and the stainless steel front is easy to keep clean since there are no mechanical knobs or switches, you can just wipe it down and be done in less than a minute.

The washer was 5 months old and broke. Three service appointments and multiple phone calls, it still wasn’t fixed. Whirlpool sent rusty parts out to my home and that was the second excuse for not fixing the washer. The poor service guy must have been 70 years old. Hello, how do washer parts get rusty when they are not even used and are kept in a box?

I bought on 14/4/12 a Model-205 Orchid Wine refrigerator. The defrost knob was replaced by service last month, as it was not working. For the past four days, there are lots of water formation on the freezer door and vegetables are getting spoiled due to water formation. I request them to replace the refrigerator.

I bought a washer from Lowe’s Home Improvement in September 2017, called a couple weeks after the purchase. They sent someone to repair machine. It is still not working. Called Lowe’s back. Was given an 800 number. Talked with someone at this number got nowhere. Was given another 800 number. I am waiting to find out what is going to be done. This is terrible customer service.

The stainless steel refrigerator door is rusting after only 5 months and the company respond it is cosmetic and we the customer have to live with it.... They will send a cleaning product which didnt remove the rust. Review that was written on the company facebook page wasnt published because it didnt meet the company website guideline. Its disappointing and frustrating to realize that we have to go through it. Not happy with customer service.

We have a Whirlpool top freezer that is a very basic model with no bells and whistles. It is over 20 years old and has had no major issues. Tears in door seal have occurred but is to be expected with age and use.

I purchased a Whirlpool wash machine and dryer from Home Depot 3 years ago. From the outset we had problems with both units. Wash machine spin cycle does not work properly, and that causes a problem with getting clothes dry. Some soiled clothes will not clean properly and have to be hand washed. Dryer rarely works on one cycle, towels and bed sheets have to be run through a second cycle. These are NOT energy savers. Garbage product, I will never buy Whirlpool again.

Bought a home with a Whirlpool WRF540CWBM01 french door refrigerator circa Oct 2016. The unit stopped freezing/cooling and the appliance guy replaced a relay and this did not help. I called Whirlpool to check on the warranty, only 1 year. Then, I called the extended warranty and they wanted $342 for 1 year and $567 for 3 year but wanted 60 days before this would go into effect. Hmm, wait 2 months w/out a working fridge, great idea. So, after 2 short years the compressor failed and nobody will attempt this job and cost is too high. Had to buy a new GE fridge w/ a 5-year parts/labor covering this type of issue. Whirlpool needs to fix these issues. Very disappointed.

I have 1 month old gas range, bought from Costco.. I was cooking chicken and it is just explode.. Called to Whirlpool company and they act like they don’t really care about it... I am shocked.. I search google and you can find other incidents with whirlpool explosion.. Just google it.. I am sooo upset with this company.. My kids were with me when it happened.. Do not buy whirlpool products...

I called in a claim on June 10, 2016 & my washer is still not repaired. The extended warranty company, AIG sent L&W out to repair my washer. After 3 visits its still not repaired & the technician hasnt fixed it. Not only that he had laid it on concrete & scratched the outside. This is the worst experience Ive ever had with a warranty company or service company. Aig wont even return my calls. Will never buy a Whirlpool appliance again.

My wife and I purchased a new Whirlpool Cabrio Washer / Dryer set approximately three years ago and have had nothing but problem after problem with these units. Weve had multiple service calls, multiple parts replaced, and after dumping hundreds of dollars into repairs and service calls (even called Whirlpool and asked for some help with parts cost but was given the cold shoulder and was told, We cant help you), we are dumping these machines where they belong - scrap heap. I will never purchase another Whirlpool product and will tell anyone who will listen what garbage Whirlpool manufacturers are and absolutely pathetic excuse for customer service and the poorest of quality product. Whirlpool will never be in my familys home again and will never see another cent of my monies.

Replaced the “brain” twice. No hot water for 2-4 days each time, waiting for part to arrive. Now I have to replace the nylon drain valve because it won’t shut off. Gonna use brass replacement. Fortunately I have it drain to a sump pump so house isn’t flooding. Don’t buy Whirlpool water heater from Lowe’s unless you enjoy this kind of thing. Consolation: the folks at the help line always answer the phone and are knowledgeable. And they’ve heard these same complaints over and over. One guy even said to buy AO Smith as they are made in Tennessee instead of China.

I bought a Whirlpool Gold refrigerator four years ago, June 2012. Today, 9/20/16, I found out that the ice maker has to be replaced to the tune of $350! The repair person told me that Whirlpool has the worst track record, and of his service calls, he has at least three to five Whirlpool refrigerators per week! This is a terrible lack of quality. When youre spending over $2,000 for a refrigerator, you expect it to work for more than four years. Not only that, but I have e-mailed Whirlpool Customer Service twice and have been ignored completely. This is my last Whirlpool product, and I urge you to stay away from them. Samsung has a much better track record.

Takes 2 or 3 full cycles to dry small load. Big disappointment, drying is such a horrible experience since the clothes never dry when I expect them to. Not satisfied at all.

We purchased an Estate Washer for my 89-year-old mother in 2008. The paint has been peeling down to bare metal on the left top quarter from the corner down to the lid hinge for the past 2 years. I contacted customer service and was given probable causes, one of which was the washer might have gotten dusty! He said that could cause chipping. I reminded him the problem is peeling chunks, no chips, layers of paint. The warranty expired of course. The solution he offered was for me to buy paint from Whirlpool or Lowe’s, and paint it. I have had a Kenmore washer for 24 years. The paint is perfect, and it still runs great. I would never buy another Whirlpool product. The quality is atrocious.

Weve had our Whirlpool Cabrio washing machine for about 3 1/2 to 4 years. At first, it left our clothes wrinkled, so I purchased a steamer to help remove the wrinkles. After a few months, it started making a terrible clanging noise. My husband was able to repair and it ran okay for a while. Over a few months, it got louder and louder. It does not get our clothes completely clean. Some even come out dry on one side. Now, we are getting an F50 code and it shuts down after 1 minute. After reading the reviews, I agree Cabrio is a bad product. What happened to the trustworthy, best value Whirlpool name?

Handle needs smarter design. I purchased model #WRT311FZDM00 in November of 2015, didnt install in my new home till December. I am a single senior female, so there is little wear on the fridge, unlike a family of several people and with kids. The door handle actually broke just behind the screws that hold it in place, the plastic part of it broke into a couple of pieces. The cost to replace this handle is approximately $80, which is ridiculous in my opinion. Please start making things of quality materials instead of cheap plastic, especially at a stress point of a part. Even I know better than that. All 4 of my major kitchen appliances are Whirlpool, as well as my washer/dryer. I thought I was buying quality products. Hopefully things will hold up better with the other ones.

I purchased at Lowes and they say was without warranty. I have had all kinds of trouble. The pilot light was replaced in the burner easily because of recall. Now the pilot will not stay lighted unless you tap on the gas valve. Then as soon as the water temperature comes up, the burner and the pilot light go out. I went to Lowes for a new gas valve. They have one for natural gas of $58. They do not stock for propane. I have to purchase from Whirlpool which costs $228. Their comment is that it is more expensive to build another. They do not change offices any longer because of PSi difference bull crap. I purchased a Whirlpool gas stove 2 to 3 years ago and I had to purchase an LP change over kit to use it. This is nothing but a case price extortion. I will never purchase another Whirlpool product again and I would advise no one else either!