Washer is not worth the cost. After 4th year of use in a two person household the washer bearings are gone and require replacement. The washer sounds like an airplane. I was told based on my description of the issue that the water has leaked due to washing and spinning into the bearing assembly and has caused it to have friction. The Whirlpool warranty is just as costly as the machine.

Whirlpool Cabrio 8kg washing machine - Purchased this washing machine because of the size, water efficiency, no agitator. Have purchased Whirlpool products before and havent had a problem but this washing machine is absolutely a piece of garbage. At first our water bill was hugely excessive so tested the machine and it was using 269 litres per wash when it was only supposed to use 98 litre as stated on the machine. When doing 2 washes a day you can imagine the water bill we had. Lint on washing, continually out of balance no matter how much was in the wash. Had it fixed under warranty then just out of warranty. Water wouldnt turn off. Had to turn it on and off at the top lid. Could now be opened during washing cycle. Started turning itself on in the middle of the night and day. Had to unplug it to stop it, wont spin out clothes. Still sodden. After cycle finished with the lid open it would start to fill up with water again and going out of balance again. Had the appliance people out for the 4th time. Had to have the motherboard and a valve replaced. Its still leaving lint. Washing is not even getting wet so it cant possibly be cleaned. Contacted warranty people. They came out and said it is running as it should be but they advised us this is a common problem with this brand of washing machine. Personally I wish I could throw it away if I had another $900 to waste on another machine.

We have purchased 2 Whirlpool dishwashers in 4 years. The first one lasted almost three years and the second just past the warranty. The second one was a $500 dishwasher that we bought new. We filed a claim with Whirlpool and then had to set aside a whole day for the repair person to come. They spent about 10 minutes at our house, charged us $75 and didnt even attempt to look at the dishwasher or fix it. We have sunk almost $1000 into Whirlpool dishwashers since we bought our home 4 years ago. If you want to waste time and money go ahead and buy Whirlpool, otherwise learn from our mistake.

Whirlpool WRT351SFYW 21.1 Cu. Ft. White Top Freezer Refrigerator - Energy... puts out a very irritating high pitch noise, unlike my previous Whirlpool fridge. The old one was perfectly quiet. I believe Whirlpool is going downhill in every way. WP is buying refrigerators from 3rd world countries and slapping the name on them. The delivery people were very rude with me when I was unable to give them a tip, even though I had to supply my truck to shuttle the fridge up to my house and help them unload it. I also had to go and find them when they would not follow my directions to my house. So, they kept the wrench I loaned them; they did not have their own tools for the installation. And they refused to return it when I asked them to do so. Denvers Customer Service refused to respond in any way to my requests for information or complaints about the noise and delivery. Finally, their head office contacted me a month or two later, and the customer service person had initiated the discussion in argumentative attitude despite my saying I did not care anymore, I gave up on them and dont expect anything from Whirlpool anymore. While she told me that there are standard levels of acceptable noise that come from their refrigerator, while, she refused to acknowledge that they are not my standards, and I am the customer, besides, I had an older Whirlpool fridge that did not make any noise. I am sorry trusted WP, when I tried to upgrade the old fridge - it was an expensive downgrade! Buy LG or Amana - wished I did!

Purchased Whirlpool Cabrio top loading washing machine yesterday. When wash load is finished (dark load) white marks are visible on the clothing. It appears to be laundry detergent that has not dissolved. I am not happy with this washer and will be returning it.

We have put hundreds of dollars in service calls and parts on these items. I bought them because they were supposed to be good choices. NO way! I have replaced motherboard in washer, belt and sensor in dryer, the washer has had mold in it since week one. Ive tried to clean it but just keep coming back. All my clothes smell like mold and I already have lung problems! Cant afford to buy new right now. But last month my dryer started making terrible banging noise and so repairman says I need another part! I bought the part more money! Just to have it quit again! Now the barrel split! I dont think I should have to pay the money I did for this set and surely shouldnt of had to replace so many things that went wrong or put up with the sewer smell from the washer!

We purchased 2 Whirlpool Cabrio washing machines in 2011. Both required service calls in June 2015. After 3.5 years, the repair company diagnosed that the Whirlpool Cabrio model number WTW7800XW2 bearing needed to be replaced for an estimated $650.00 and recommended that we purchase a new machine. The other machine was spewing water out of the side of the machine. The repair person took the machine apart and could not duplicate the problem.

Whirlpool Cabrio Platinum top loader 2014 model - This washer is an over engineered piece of junk. It takes forever to wash anything and it never gets anything clean. I wish I would of just bought the repair parts for my old machine which I had for twenty-three years.

We have recently retired and moved into a smaller home. The kitchen needed to be furnished with all of the normal appliances. We bought two Whirlpool products, a refrigerator and trash compactor. Since we are living on a fixed budget, I was hoping that the furnishings that were bought would last as long as our past appliances did. However, our brand new refrigerator after two and a half years needed to have a new light installed. We called Whirlpool and set up for a repair. The repair was $290.00. We paid the repair man working for Whirlpool, then called Whirlpool and asked if there was anything they could do to help with the cost. They suggested that we buy a protection plan. Both of the refrigerators we have owned during the past fifty years lasted twenty plus years. This one only went two and a half before having to be serviced.Whirlpools answer to my request of helping out with this $290 service call was Sorry, you should have bought a service plan. I wish I would have gone with either of the same brands that we had in the past. Those being, Sears and Sub-Zero. I would suggest that those of you who are contemplating buying a kitchen appliance, choose a company that has a product that will go more than two and a half years without having to be serviced. Neither of the other refrigerators that we had ever had to be serviced. They stayed with the houses we sold.

We had to have a sensor switch installed. We purchased this washer, plus the matching dryer June 10, 2010. This was just 16 months ago today.The cost of this repair was $160.24, for part labor and service call. The service call was excellent. Wish I could say the same for washer.We had previously owned a KitchenAid washer for over 20 years (before purchasing Whirlpool washer) and did not have to have one repair on it. Very doubtful I will purchase another Whirlpool.Looks like quality is a thing of the past.

I purchased a Whirlpool duet set on sale at Lowes about two years ago. The front loading washer has been leaking when I put in a full load of clothes. It usually floods the floor when it leaks. I am upset and very angry because this leak has ruined the doors to my washer doors. Apparently, the defects with this machine was known by Lowes and the Whirlpool company at the time that I purchased it (thus the sale price). This was not forementioned at the time of purchase. What a lousy way to do business. Whirlpool screwed me. Shame on me. Never again.

I was so excited when my husband bought me this as a gift this past year as we are a family of 6 which means lots of laundry. The first few months I assumed it was operator error trying to learn how the new one worked. Well here we are months later googling why it makes my clothes dirtier coming out than they were going. It leaves black linty looking streaks on all my white clothes, both inside and out and leaves white linty looking streaks on my darks, also both inside and outside. It DOES NOT REMOVE PET HAIR AT ALL! If you purchase one, and have long haired pets that shed, expect to invest in some lint remover. Im on my third type in an attempt to save me time. I will say OxiClean laundry detergent seems to be the only detergent that actually cleaned the clothes. Sadly, stores around here stopped selling.And whatever you do, DO NOT USE LAUNDRY PODS. It DOES NOT DISSOLVE THE HOUSING AND LEAVES SLIMY RESIDUE ALL OVER YOUR CLOTHES. I believe this is due to the fact that despite the setting, it uses little no hot water. Which would be great if it actually cleaned your clothes. I could run my clothes under a faucet with no soap and they would cleaner than this pos. Bottom line. Dont waste your money and if you do keep your expectations very low!

I purchased this Whirlpool dishwasher from Sears on 3/25/2010. Then on 8/11/2012 the dishwasher completely failed to operate. I called for service and they checked it out and they found out that the control board had failed due to moisture getting into the electronic components. They replaced the control board & control panel and the dishwasher has worked until today (2/08/2014) - 17 months, and now exhibits the same problem. The original repair costs including labor was over $400. Not really acceptable and demonstrates very poor quality control and design @ Whirlpool. As of now, I am considering whether to purchase a new machine (obviously neither a Whirlpool or Sears product). As part of the original service the soap dispenser also failed and had to be replaced. I believe Whirlpool should be responsible for some of the repair costs.

Whirlpool side by side refrigerator Gold series - I smelled something electrical burning and noticed black smoke billowing out of the back of the refrigerator. I pulled the refrigerator out and unplugged it. I took off the backing and saw a little white box that was on fire. When I unplugged it, the fire went out. I plugged the refrigerator in again and it went up in flames again. This could have been a lot worse. My smoke detector did not go off. It was 12:30 am and was getting ready for bed. If it had been an hour or so, Im afraid this could have ended a lot worse than a fridge full of groceries gone bad. I googled refrigerators catching fire. There are at least five videos with the same problems which lead me to believe there are several more out there. Why hasnt this been recalled?

Our 2005 whirlpool duet washer steel drum and plastic tub broke. My husband diagnosed the problem and opted to fix it to save money. The parts are under warranty but you still pay labor and technician visit running up to $250-$300. The plastic tub was obtained only if we paid for it $100 and the steel drum they sent under warranty. The plastic tub has a hole with a black plug and sensor in it. There is a discrepancy in the measurement of the old tub and new tubs hole that is slightly larger, therefore when installed a steady stream of water leaks out. I now have 3 plastic tubs as that was their solution, to send more of the same that did not measure correctly. An investigation was done to determine they were the correct parts. As asked we had a whirlpool technician come to verify parts were correct and being installed correctly and the parts sent would not fix the machine due to the hole discrepancy. Many calls were made to whirlpool and they continue to give me the runaround. They now are not taking their technicians information. The technician has given the information to 3 sales reps in the new england area and made several phone calls to whirlpool and no one is willing to give us a solution.

Most of my appliances are Whirlpool - dishwasher, refrigerator, clothed dryer and the Cabrio washer. The washer before this one, I had it for over 10 years and replaced it because of rust (thats another problem with Whirlpool - rust). Now the Cabrio hasnt got all kinds of problems - UL, F1 and jumping. The serviceman asked me for $450 for repair; it included a set of springs for the drum, a new electronic board and a 30-day warranty on parts and labor. Im better off buying a new one (I cant afford at this moment). My wife is scared of the darn thing and refuse to use it so now I have the job of washing and standing guard to make sure the washer doesnt leave the garage. Thank you, Whirlpool - and my refrigerator works fine all rusted.

How would you like to be without a refrigerator for 10+ days? How do you justify 10 days without a service tech being available for what I call an emergency! Either you need to hire more technicians or make BETTER products. My suggestion is have a supervisor go out to a call first and access the problem. My case, a tech shows up after waiting 10 days, to tell me my refrigerator needs all the parts. Which means Ill have to wait probably another 2-3 weeks for the parts to arrive. Im sure the parts werent ordered to be expedited. Im beyond furious. We lost everything in our freezer. Doesnt stay frozen in coolers.When we purchased the refrigerator, just under two years ago, the service tech was out three separate times because our ice maker kept going on the blink. Finally, I purchased ice maker, because your refrigerator only makes ice when it wants. Not reliable! Second problem, the lights in refrigerator & freezer went out. Real smart to install LED lights that can only be replaced by a technician. Insane for the consumer. (Cost of lights replaced w/o warranty contract is $100). DONT BUY WHIRLPOOL PRODUCTS UNLESS YOU ENJOY MISERY!!Why would you put glossy black finish on front of refrigerator, and the sides have black texture, where you cant see fingerprints. Has to be cleaned daily! Hope you can rectify the problem before two more weeks pass. Model: WRS322FDAB. SERIAL#: HR72710418. Not a fan of your lemon of refrigerator. You can also view this on your customer reviews WHIRLPOOL.

I bought a Duet front load washer and dryer set in January 2009 from our local Lowes. Spin cycle noise progressively got louder over time to the point we contacted our locally owned service company to check it out in June 2011. Cause is defective shell and spin tub, total repair cost $750. This was about the original cost of the washer! I contacted Whirlpool via e-mail (wait time via their phone is outrageous), they wont do anything. Out of warranty. Up until now, Whirlpool has had a good name with me. Not anymore. I will never buy anything Whirlpool manufactured ever again. (Maytag, Kenmore, maybe more brands.)American companys insensitivity such as this is what gives some of American industry a bad name and drives consumers away to quality foreign brands made in Europe: German, Swiss, Italian, Swedish,etc.Im going to take a hard look at Bosch washers to replace this Whirlpool piece of junk.

Whirlpool ED5FVGXWS refrigerator compressor failed after 24 months. No help from Whirlpool as the said 12-month warranty had run out. I do understand it’s my bad luck, but they really should try harder to back the products they make. Two years on a compressor is totally unacceptable. They could care less. I even proposed a $200 rebate on a new Whirlpool fridge. My bad luck wasn’t the compressor going out, it was buying the fridge in the first place. Shame on you Whirlpool! Viva la Mexico! They told me I could use it as a boat anchor.

Moved to new house with new Whirlpool appliances, including oven, in August, 2015. I did not cook in oven at all until Thanksgiving meal. Had something spill over in oven. Spillover caught fire. Oven at 350 degrees. Complained to Whirlpool. A supervisor told me that it is normal for spillover to catch fire. They sent out a tech to check oven, and said I would be responsible for paying tech. The tech explained that unlike conventional ovens, this oven has heating elements outside of oven, so to get to the temperature of 350 degrees, the heat at the bottom of oven can get to over 550 degrees. He could not get Whirlpool to replace oven. I didnt have to pay, but now I am afraid to use it. Some of the finish on the inside of the oven was burned away, so it is not like I can trade it in. I feel the oven has a defective design if spillovers are supposed to catch fire while you are cooking, and the finish gets damaged. I will never buy another Whirlpool appliance again, if I can help it.

If you are in the market for a new washing machine, steer clear of the Whirlpool Cabrio (or any Whirlpool for that matter). We have had issues with ours from the beginning. We had Whirlpool techs come out and were continually unable to fix the issues. Eventually they told them that it was not broken, even though one tech told us it definitely was. After four service calls they just stopped sending out techs and told us too bad. Now after less than two years it is leaking from the bottom. Yeah, Whirlpool, theres no problem with it. Save yourself the potential headache and get something else. Anything else.

We purchased the Whirlpool model# BFG1J4040T3NOV 40 gallon natural gas hot water tank in the spring of 2010. The pilot light went out this weekend, 2011. And it will re-light but does not stay lit. This was bought at Lowes, rated as a 9-year warranty on the tank and parts. This is premature failure of a product that is listed as 9 years. Due to all the other similar complaints of this Whirlpool hot water tank, I would like my money back plus installation. I do not want the Whirlpool replacement as obviously it does not work. I will use a different brand and vet it much better in the future. We almost purchased at Home Depot but decided it would be a better bet to go with the Whirlpool reputation and name and Lowes than with the only Home Depot option, which is the self branded water heaters. It was a big mistake!

Do not buy anything from Whirlpool. This company needs forced out of business. Everything breaks down within weeks or months. I bought a fridge, dishwasher, and a washer dryer. Within 16 months they all went to the trash.

I have purchased in the past all Whirlpool appliances all at the same time. Washer, dryer, dishwasher, refrigerator, stove, microwave and I have had issues with every product after the first year, from plastic parts failing. That should have been made out of metal, to motherboard replacement. I work Hard for my Money, and when I need to buy a new appliance, I want truth in advertisement of what I am spending MY MONEY on. I would like a product that is built to last!!! If whirlpool cannot offer this we need to COMPLAIN all over the Internet until whirlpool changes their design and uses better parts for their products. I as a consumer deserve this.

I purchased a washer from Whirlpool through Home Depot on August 7, 2014 and on Dec 31st, 2014 the washer broke. I called Home Depot and was told to call Whirlpool since I was still under a year warranty. After numerous calls I was referred to Advantage |Appliances, a company that provides repair services for Whirlpool. After a week the technician showed up and briefly inspects the machine to conclude that there were two problems with the machine: The controller is defective and there might be another problem since the water is not draining. An order was placed for the part and another week went by with still no part. I called the corporate office only to hear that it might take 5 to 7 days to receive it. In the meantime I had laundry piling up. I was forced to go to the laundromat with one arm in a cast and a painful lower back. I finally received the part on Friday and the technician arrived on Saturday to install the part and then announces that she was willing to fix the water pump but had to get paid in cash since this was not included in the warranty. Now mind you! This woman knew about the problem from her last visit but made believe that it wasnt a problem. Advantage Appliance makes money by extorting their customers out of money. This young lady stood there without blinking asking me to pay her $89.50 to do the job she was suppose to do in the first place. I purchased an extended warranty from Home Depot only to find out that they would not be able to do anything since I was still under warranty. I have never been so angry and want Whirlpool to take responsibility. I am sitting with a washer half full with water and no one is stepping up to do something! Whirlpool is disgusting! The corporate office was not friendly or nice about this situation. They dont care! Why do businesses like Whirlpool get away with this? This is not acceptable.

I have had my Cabrio set for two years only and the washer has a error code of F6 and E3... pretty much does not work properly and need to swap out main control board which is about 200-300 for the part. I’m very disappointed in this product for as much I have spent on it. My old school top loader lasted longer than this piece of junk! I believe the steam from the wash is going up into the control board and messing it all up! Water and electricity does not mix! Maybe they need to relook at their products. I want my money back!!!

We bought a Cabrio washer & dryer September 2010 for a room addition that wasnt completed yet. We didnt get moved in until the first of November. So the washer wasnt used until then. In January 2011 (15 months later) it stopped spinning so clothes were dripping wet. We called Whirlpool and were told that they would be happy to set us up for a service agreement for $322 for one year. We declined since we bought the washer for a little over $500. When we had a local Whirlpool service man come out and he determined that it was the control board which would cost $265 (Whirlpool only warrants parts 90 days). I sent an email to Whirlpool and was told too bad, so sad. We called their customer care line (that is really not the term for that phone center) and asked to talk to a supervisor, who essentially told me the same thing. Whirlpool is making equipment that is extremely poor quality. There is no incentive for them to produce a better quality product as they make money on the extended warranties that are necessary, or if you dont buy an extended warranty they charge an extraordinary huge price for their parts, which they dont warranty. We will never purchase anything made by Whirlpool. I am not sure where this useless piece of junk that I have will end up but I intend to let everyone I know what a terrible company Whirlpool is to deal with.

I bought a Whirlpool Cabrio 1.5 years ago and it has already died. Repairman need to replace the control board which had gone out. $450.00 to replace that piece, but could not guarantee that it would be the only problem. The motor or some other issue may have caused the board. This machine was purchased at Home Depot on sale and at $450.00 to repair would be approximately 70% of the original price. It will be cheaper to buy a new one rather than fix this one. We were not happy with this machine in the first place. It leaves the clothes stained with a white powder that never rinses off. The cycle time is very long, up to an hour to wash a load. The clothes are still very wet once the cycle is finished, which of course increases the drying time. I cannot recommend Whirlpool top loaders after my experience with this machine.

I hate my Whirlpool refrigerator: It has a upper freezer with no light. The shelves are not split and raising or lowering shelves gains nothing and may even take space away. I would never ever buy another Whirlpool.

Purchased this Whirlpool refrigerator WRT771REYM at Home Depot in June 2014. Within a few months of purchase, had to call for a repair tech because the water line had frozen. Tech unfroze it and told us not to block the air vents to avoid this happening again. The amount of care we have to take to load this fridge so as not to have the water line freeze is ridiculous. Its very picky. For a while, we were still having to unfreeze the line every couple of months. Then it became more and more frequent, to the point where we cant keep it unfrozen for more than a few hours. This seems like shoddy design to me. And of course, the warranty is expired so I am out of luck unless I want to pay for repairs out of pocket.Adding insult to injury, Whirlpool claims that this isnt a common issue. Not true - there are numerous reviews about this very issue on Amazon, Sears, Home Depot, etc. Just try googling the model #. Sad that Whirlpool does not stand behind its products. Yet another American company to stop building quality and rely on planned obsolescence to ensure revenue generation.

Am posting in regards to a brand new dishwasher that I purchased the first part of February 2020 from Menards. The dishwasher I bought is Model # WDT730PAHB and Serial # F94519386. I had the dishwasher 10 days and it stopped working after running only two times. I checked the breaker box and all electrical connections to the machine and it was getting electricity, but would not turn on at all. I called the store to return it and they only have a 7 day return policy. Since then Whirlpool has been contacted and I have had two service calls from Whirlpool. The mother board has been replaced (which I waited two weeks for the part & five hours for a service man) and still it will not come on. Now I am waiting on a wire harness, ordered on March 4th or 5th and still not here. I completely understand wanting to fix a broken machine, however this was a new dishwasher that only worked for 2 washes. I have now been without a dishwasher for almost 2 months, which in light if our current world situation isnt a huge deal, however this is a time when sanitation is very important. I feel like Whirlpool should offer to replace my new machine with a new machine and not something that is refurbished. At this point it is costing more to repair this machine than to just replace it. Every time I call Whirlpool I get the line of we have to repair it. Give me a break. Take care of your customers!!?? #neverbuyawhirpoolproduct

I purchased the Whirlpool Cabrio top load washer and dryer a couple of years ago and have disliked the washer from the first wash. I have followed the instructions on how to load the washer which, first of all, takes more time than any other washer I have ever had to load. Second, the clothes come out so wrapped around each other that its almost impossible to separate them. They are wrinkled to the point that the dryer cant even de-wrinkle them, and some have even been damaged. Third, the load doesnt smell fresh even though I have cleaned the washer as instructed. I agree with every negative review I have read on this product, and have been so disappointed with this purchase that I will never buy any Whirlpool product again.

Ive owned my Whirlpool appliances for almost a year. So far Ive had 4 maintenance calls for my dishwasher to be fixed (over and over) and once for my refrigerator. Yes, its currently under warranty, but Im afraid to keep it without an extended warranty due to all the issues Ive had with them. So, now Im going to be spending hundreds on an extended warranty. I will never buy another Whirlpool.

About six years ago we purchased a matching Whirlpool HE washer and dryer from Lowes. Because of some previous issues we had had with a dishwasher we had bought, and at the direction of a repairman, we bought the 4 year extended warranty when we bought the washing machine and dryer. Thank heavens!!! About 3 months after the manufacturers warranty expired, I began to have issues with the washer. Again, thank heavens I had purchased the warranty through Lowes because after 6 visits from the repairman to fix one problem after another, Lowes finally junked the machine and said it was no longer cost effective to try to repair it. I was SO frustrated! And, attempts to contact Whirlpool regarding the issues were COMPLETELY useless!!! Thinking it was just a fluke, I replaced the broken washer with another exact model (I know, I know... should have done my homework!).This time, after replacing the motherboard within two months of owning the new machine, the machine began to work fine, and washed great! Again, I thought I had just gotten a lemon with the previous machine. But, here we are 4 years into owning the new one, and it has completely quit working. Clothes smelled like mildew despite cleaning the machine as recommended. So, I called out a repairman, he said the transmission had gone out and it would be cheaper to just replace the machine. What?? I spent almost $700 on it only 4 years ago! When I told him this, his response was that he had seen repeated problems with this machine and felt like they were disposable washing machines that you had to figure would only last a few years before having to be replaced. Again, WHAT??I dont know about everyone else, but I dont have $700 to throw around every 3-4 years to replace new appliances because the manufacturers cant/wont make a better product. We had owned a Whirlpool dishwasher, and it had all kinds of problems too. So, once again, I contacted Whirlpool about the washing machine and got nowhere!!! SO disappointing!!! Absolutely the WORST customer service I have EVER seen!!! On hold forever, only to talk to a customer service rep who not only sounds bored to death with their job, but certainly less than sympathetic (probably from having to field questions all day long about the poor quality of the product), and less than helpful because Whirlpool has no desire to fix the issues. Needless to say, I will NEVER own another Whirlpool appliance again! SO disappointed!!!

After Hurricane Katrina, six years ago, the gas water heater in my house had to be replaced due to the house getting flooded. For the past six years, the pilot light and/or igniter for the gas water heater has had to be replaced if not once a year, twice a year because it will not stay lit. Each time, Whirlpool would send a new igniter and/or pilot light part and would reimburse me the cost of labor to have the part(s) replaced.Now, after six years and exhausted of fighting with Whirlpool to stand behind their product and make it right, they are finally giving me an authorization to get a new gas water heater. However, now they are telling me they will not cover the cost of labor for replacing the entire water heater. My plumber will have to pull the defective water heater out of my house, take it to Lowes, pick up the new water heater and install it in my home. And Im supposed to accept their not paying for the labor of replacing their faulty water heater? I questioned this and told Whirlpool they paid for labor for the parts to be replaced for the past six years. Whirlpool then said they would pay up to $100. This is not acceptable. I was reimbursed more than $100 for the labor to replace a part that fits in a shoe box. (Multiply $100+ times 6. They paid more than $600 over the past six years.) The cost to replace an entire water heater, picking it up from the store included, will cost more than $200, if not $300! I would not have to pay anything if the Whirlpool product was not defective!I told the manager I was speaking with at Whirlpool I wanted to speak with his boss or someone who had more authority than he did. He refused. I asked him, Was he telling me no I could not speak with someone above him? He finally said he would have someone call me.I believe I should be reimbursed for the entire amount of labor to replace the water heater since the water heater is a defective product and I have to have it replaced not by my choice but out of necessity and safety. If it is defective in one area, who is to say in trying to light the pilot light, one day it will not do something worse than just not light up. What if it decides to explode? Defective is defective and I feel my family is in danger from a defective product and it should be replaced at the cost of Whirlpool not mine.

I bought a Whirlpool washing machine from Home Depot 4 years ago. It immediately started to grow mold in the seal even though I wiped it clean after usage. I called a certified technician to replace the seal. As he was removing one screw on the lock the Washing machine shorted out essentially destroying the panel and rendering the machine broken. I called Whirlpool and told them that the machine was defective otherwise, why would it do that? My technician has worked on hundreds of machines and this is the first time this has happened. The two managers I talked to refused to help me because I didnt have an extended warranty.It is true that I dont have an extended warranty but also, I had faith that Whirlpool had sold me a good product. There is no other explanation for the washing machine to do that other than it was defective. I asked the managers to send me replacement parts, but they refused to do that. The last machine I had was a Maytag that lasted 20 years and when I gave it away, it was still working. I expected no less from the Whirlpool I purchased at Home Depot.

I really like the microwave. It performs all the preset functions very well. I’m not that thrilled with the refrigerator and dishwasher though. I do live in an apartment and I’m sure they are cheaper models of these appliances.

I have always purchased Whirlpool products and when we were hit with a flood I had to purchase a new washer & dryer. Naturally I bought Whirlpool. I have regretted this purchase ever since. I wish I had known about this website before my purchase & been able to read the reviews. This washing machine is the worst appliance I have ever purchased. The clothes get clean SOMETIMES. It takes FOREVER to do a normal size load of wash. I will have to think long and hard before ever buying a Whirlpool appliance again. I cant believe you ever made such an inferior product. You should be ashamed of yourselves for duping the public.

LEDs on control panel started going out in four months. It’s a 400$ part. Under warranty but what’s going to happen in another four months? The range I had from the eighties was still working. You don’t get what you pay for anymore. Just excuses.

Purchased a Whirlpool dishwasher less than 2 years ago, began noticing a mildew buildup inside. Cleaned it, and bought dishwasher cleaner products, but the problem continued. Realized the dishwasher heater was not working. The dishwasher was staying wet, therefore causing mold. Called appliance repair, and spent 3/4 of the price of the 2 year old dishwasher to repair it. The control box malfunctioned. I was told by the repairman that that was unusual. At the suggestion of the repairman called Whirlpool. I was told since it was beyond the 1 year warranty they will comp us nothing. As a consumer I have no other recourse but to warn others, and to never buy a Whirlpool product again!

Our range emits smoke and a toxic odor spontaneously when not in use. We feel it could be a potential fire hazard. We have had repair people and fire department out. We have contacted the manufacturer numerous times and they do not return our calls.

Bought a Whirlpool stove five years ago when I got my kitchen remodeled. In fact bought all whirlpool appliances stove, microwave, dishwasher, and refrigerator. The dishwasher and refrigerator have already had some issues which to me were because cheaply made. The microwave and stove are fine.

We purchased a Whirlpool gas range on 12/3/11. It was to be delivered later that month and days before delivery we received a call the stove was damaged. They asked if we wanted it and could get it at a reduced price. We said no, we wanted a new one and that one was delivered on 1/4/12. This stove has had many service calls to fix the ignite for the oven. The ignite and a circuit board for this problem has been replaced many times. The smell of gas in the house is terrible from the many times you try to light the oven. This problem has happened many times when a family event was going to be done (Thanksgiving, making Christmas cookies). It is also very poor advertisement for the company and stove to have this happen when there are so many people around. They will have a tendency to spread the word by mouth. PS: When we called (12-13-13), the woman stated after 4 calls for the same thing there should be a replacement or a refund of money (All the calls have been for the same thing OVEN IGNITE and GAS SMELL).

I took a load out of my Cabrio washer and put it directly into the dryer. They had been on high spin. Now they are on medium heat. The clothes seem warm whenever I open the dryer to see if they are dry. They are warm... but not dry. There are no towels or jeans in the load either. T-shirts, underwear, etc. Ridiculous! The last load was jeans. Also 3 hours, but I thought maybe I had it on the wrong cycle. Now I think its the machine, not me.

I posted about our problem with the Whirlpool water heater on the 20th. Chris ** of Whirlpool called me back. He totally took care of the problem and got us back working. After 3 years, our problem is resolved. I am grateful to Chris for finally resolving the problem. He was professional, courteous and knowledgeable. Thank you.

I bought a Whirlpool 3.4 Cu Ft. Top Load Washer, Model: WTW4800XQ on Sunday. Today is Tuesday morning, but the machine broke last night. It lasted for about 5 loads and they were not big loads, unbalanced, and yes I had the right amount of soap. Whirlpool is saying that I washed something that was not machine washable. However, that is simply not true. I washed the bathroom rugs (which have been washed many times before) and they are saying the pump is clogged. If I had a washing machine 48 hours ago, do I really have to pay a service repairman to fix it? I will never buy any Whirlpool product again.

I have had my Cabrio for a year now and quite frankly, I find more satisfaction taking all of my laundry to a local laundromat. There is no soak cycle and when you have a kid in sports, that doesnt help. There is no agitator, and I am now convinced that they were originally in all washers for a reason. My clothes have all worn out and are shredding, not to mention my very expensive bath towels that I am now cutting into rags. This was the worst purchase I have ever made in my life and will never even look at a Whirlpool again. When I bought my house, I had a Maytag that was 35 years old and it did a better job than the new Cabrio. Should have stuck with that brand!

Its awful! We paid over $600 for our Whirlpool Gold Series convection/microwave clean release oven (model GMH 6185XVQ1). It worked fine for 12.5 months at which time it started clicking and, after a final zapping sound, would not heat anything at all. I called Customer Service, Oh, so sorry, its past its one year warranty. I was finally transferred to Escalations then to the supervisor of the Escalation specialist. Finally, we negotiated that I would pay for the service call ($129) and they would pay for parts (which were around $300 for a fried magnetron, diode, and something else). That repair was 6 months ago. Today while heating a glass of water in our microwave, I heard the familiar zap and no matter what, the microwave will not heat anything. I called Customer Service again, figuring the newer parts were still under warranty. Wrong. The newer parts were only covered for 90 days. This time, they tried to sell me a service plus package. For only $289, they will re-warranty my microwave for 1 year after they come out and fix it again (cost on me). My other option is to pay $129 again for another service call plus any parts (which Im sure will be about the same as last time. I will never buy Whirlpool again! Buyer beware!

I purchased whirlpool Model# WFG540H0ES gas with convection. I purchased it because the price was $1000 dollars less than comparable ovens and even now the price has gone up $300 since I purchased it. I really wanted the luxe look at a discount price, a burner that you could lay a grill over, and five burners which it provided all of those things. I hesitated to buy this oven because the door fell off the last Whirlpool within three years and they refused to fix it so I tried not to buy this brand but it had the amenities I wanted for the price I could afford. I really like the oven. I like the oven the best because it really does make a great cake. I like the two large grates that sit across the oven. It makes it feel high end. If you dont wipe the range immediately grease gets stuck on the range and is hard to clean. This is what I like the least. Im ready to wipe on the weekend and its too late. It took me four days of internet comparison to decide on this one. The house is not painted, the cabinets are falling off the wall literally but I am extremely proud of this oven and it makes me feel affluent even though Im not.

We purchased an over-the-stove Whirlpool microwave in January 2011, when we remodeled our kitchen. In May 2014 after a loud pop, the microwave stopped working. This was Model # GMH6185XVS-1. Of course, the warranty is no longer in effect. I feel a high-end appliance that cost $500 should last longer than 3 years. I will not purchase another Whirlpool product.

We have been very happy with our appliances that now over 11 years old and doing well. We love our gas range top. They gave greater and new models so we love Whirlpool and GE. We always get great deals at Home Depot.

I have the 4.3 cu. ft. washer. This washer worked OK, but the lid lock does fail after about one year if the washer is in an environment where moisture may be present.I noticed the lid lock not working all the time about two months before the warranty expired. If this happens, call the warranty department immediately. After checking the ground wire and resetting the washer power over and over again, the lid lock finally stopped working completely. Here is how to fix it:There are two screws on the back of the top portion of the washer. Unscrew them from the silver straps. The washer lid will now push forward and up and off. Prop it up with a stick.Unscrew the two screws on the lid lock and start taking it apart (after reading this entire review). Be careful not to lose any parts and be sure to know where everything goes for re-assembly. Take pictures if necessary. Take the lid lock completely apart including any small pieces.The plastic slide needs to be cleaned. It has a spring that may fall when you pull it apart.The metal contact points inside the lid lock mechanism need to be cleaned. Be extremely careful when pulling the red cover off of the housing assembly. Pull the four metal contact points completely out of the plastic assembly. Be real careful with the black plastic slide piece, the metal rocker switch and the switch actuating motor. Use a small file and rubbing alcohol to clean off any green or white corrosion. Make sure to check all contact points.Re-assemble and you will immediately notice the lock switch working better. Re-install onto the machine. Re-install the upper portion of the washer. Start your laundry. Repeat after one year or when the lid lock becomes faulty again. These points should have been made out of a less corrosive material. Poor craftsmanship. Would not recommend.

We purchased the Whirlpool Duet Sport matching washer and dryer new in 2006 from a local appliance store. The washer was around $1,000. The salesman sold us on the load capacity, telling us it can wash 15 pairs of jeans. We dont overload it, mostly because its a high-efficiency washer and doesnt use much water (Im still trying to figure out the concept of how can you clean a whole load of laundry with a little bit of water). Its very quiet, but the cycles take longer than standard washers.Also, you must use very little soap (too much soap will cause the washer to stop and display an error code, which youll have to call a technician to come and reset). It is now 2013, and the washer started thumping during a cycle and there was a burning rubber smell. We called an appliance repairman who gave us an estimate for repair of $800 to $900 (for a bad bearing/bearing casing and inner basket). Im sure that there was quite a markup on those parts! It seems to me that the older non-efficient washers lasted longer than 7 years, and certainly didnt cost $1,000 when new.

We have the Cabrio model and are thoroughly pleased with the performance. My only issue is the amount of sounds during the spin cycle. Otherwise, the machine is quiet. I like having the automatic dispensers for soap, bleach and fabric softener. Not having the classic tub makes loading a little different as the clothes need to be distributed around the side of the tub and avoid the center.

I purchased a Whirlpool Duet washer from a local appliance store in May 2009. I also purchased a 60-month extended warranty covering the washer until May 2015. I was shocked when I tried to use the washer today (May 16, 2012) and it would not turn on. I called the repair facility the appliance store supplied as the warranty repair facility, only to be shocked again. I was told the appliance store suddenly went out of business and my ($130) extended warranty was no longer in effect and I would have to pay for repair out of my pocket. I then called Whirlpool knowing they would stand behind their faulty $740, 3-year old washer. They told me there was nothing they could do because the one year warranty they offered was over. I had a repair person look at the washer and he told me a control board had to be replaced and the repair would cost at least $550. I told him I was just going to buy a new washer. I had not been happy with the washer from day one and was very sorry I had purchased it. It did not wash the clothes very well. Also, I had a musty/moldy smell in my basement that would not go away no matter how much I cleaned. The repairman told me today that the smell is coming from the washer. I just cant believe I am out almost $1,000 and there is nothing I can do about it. After reading the many reviews on this website about Whirlpool appliances, I am sure they will not be in business much longer. They should be ashamed of themselves for what they are doing to consumers like myself especially in todays economy. Is there anything that can be done about this?

I opened the door of my Whirlpool oven purchased last year and pulled out the rack to remove my food and the rack completely tilted towards me causing the food to fly out of the pan into the oven bed with juice and barbecue sauce falling between the storage bin and the floor. This could have easily poured out on me. The rack support is not strong enough to support the weight of the food pan.

I purchased a Whirlpool brand refrigerator from PC Richards two months ago. The compressor has stopped working causing my refrigerator to stop cooling and in turn all my food has gone bad. I reached out to P.C. Richards and they immediately credited me a check for the full amount of the refrigerator, with the option to get a new one delivered to me. I asked P.C.R. customer service if I would be credited for the food in my fridge and they suggested I reach out to the manufacturer. I reached out and, to my dissatisfaction Whirlpool will not credit me for the loss of the food in the refrigerator. I am completely disappointed. As I mentioned before I purchased the fridge 2 months ago. This is clearly a manufacture issue. I purchased a lemon and I am getting no support from Whirlpool customer affairs department. As a person who works for a reputable company in the purchasing department, I will see to it that we never do business with this company again. A company that doesn’t stand for anything or even compensates their customer for a faulty product should not be in business. Forgot to mention the customer affairs rep. Offered me fifty dollars for my troubles. Which I turned down. Besides the fact that fifty dollars will not cover a third of the items in my fridge, money is no longer the problem. It is the lack of customer service for purchasing one of their appliances. I am completely disappointed and will never recommend or purchase this product again.

The dishwasher is less than 2 years old, out of warranty, and will not start. The repairman said the problem is in the electronics. It would cost $500+ to repair.

I bought a Maytag front load washer on October 24, 2010. I have not been able to use it because it came damaged by the manufacturers. I contacted them by phone several times and it took them three months to send someone (A and E sears repair). Two months passed and I did not get the parts necessary or a replacement washer. I kept calling and finally they sent someone again in May 2011. They said they where going to order the parts because the new company was not going to replace the machine, even though it was already damaged. They said I would get the parts between three-five business days. I only got one part. A and E sent a repair guy again on the 22nd of June. This one said they needed the entire machine in parts and that he would order the parts. I called A and E one week later and they said they were waiting for the on manufacturer to send the parts (Whirlpool). The 26th and the 27th of July, I got the parts. On the 22nd of July, another repairman came and said we needed more parts. Today, August 16, 2011, I called Whirlpool and A and E and now they said the parts wont be here till after October 26, which by then I would have to pay for the parts and labor if I wanted it fixed because by then the one-year warranty would have expired. So here I am with a $700 washer, which was never used and they refused to fix/replace. They sold me a lemon!

Had washers model # WTW8500DCO repaired after being install for 14 days. Have had washers repaired every 90 plus days because of constant electrical and mechanical failures. Would not ever buying another whirlpool appliance to my worst enemy. Customer service is a total failure. If you ask a question after talking with you for 5-8 minutes and they dont have an answer they start saying HELLO, HELLO? I have to hang up. I cant hear you. Just a really sad business. Stay away!

My Cabrio was built in April 2016, its now Feb 2019, and its not working. Shows error code of LF, the inlet water value is bad. I bought a Sears protection plan, repairman comes out, tells me no-one has the part anywhere, its backordered and no way to know when it will deliver. Sounds like a scam so Sears doesnt have to fix it and Whirlpool makes little to none of the part so you have to buy a new machine. This machine also takes forever to wash clothes, sometimes part of the clothes come out dry because not enough water. Its a huge tub, but of no use because theres not enough water to clean properly therefore, you have to do small loads. I always put it on high water because the other features like, quick wash & normal do not give but only little streams of water! The first one I had delivered made a funny noise from day one so Sears replaced it the next day. This one has NOT even lasted 3 yrs. There needs to be new legislation placed upon these companies with regards to the products they make. It should be illegal to make such junk and be able to charge high dollar for it and it doesnt operate well or last very long. They are laughing all the way to the bank on everyones dollar, intentionally making products that last less than a few years! I Will NOT purchase Whirlpool or any of their products again! They owe me a new Cabrio and Im going to make sure I get it and get my moneys worth! DONT WASTE YOUR HARD EARNED MONEY ON THIS JUNKER! DONT BE FOOLED BY ITS PRETTY SLEEK LOOK.

We made a major appliance purchases on July 1, 2010 of a Front Loading Washer and Stackable Dryer. The dryer required servicing at 11 months with was was covered but it required a major service for a broken motor control board. This has nothing to do with regular usage. The cost to repair is over half the total cost of the appliance.This is unacceptable on a 15-month old washer. Whirlpool would not stand behind their product or service. I had to purchase their Repair Plus 1 program to get it fixed. What a racket!

I brought a whirlpool dishwasher in 2013. It never did clean dishes, had to wash them by hand before putting them in dishwasher. Had someone come out and check it. He told me I was using wrong type of soap, so I changed. That didn’t do a thing. Now I have mold growing in the dishwasher because the tub is cracked all around the inside. Called whirlpool, of course they couldn’t do anything about it. Have never heard of dishwasher cracking. So today, Lowes came out and took picture of crack that is where I brought it. So am waiting to find out what is going to happen. Will not ever buy whirlpool again and will tell all my friends.

They are good washers but they are overpriced. They have way too many functions for doing laundry. I know everyone wants their washer to do it all but the machines just can’t. There is no washing machine in the world that can sense a stain and pinpoint it and remove it.

This stove was in my house when I bought it. It has a glass top on it with marks for each type of burner below. There are a couple of different size burners which makes it very useful. The only problem is with the glass top feature. It gets marked easily even when you try to be careful and many of the marks will not come off with anything I have used. The marks are so prevalent that I would never buy another one.

Worse washer I ever had. Doesnt get the clothes clean. Called repairman. He said its designed to only fill machine so far so the country can save on water. Meanwhile Im washing the clothes twice, so what water is being saved? Government idiots!!! Can I get a new washer not unless I pay for it. Now just wasted money on a new washer and now my water bill is twice as much! Go figure!!!

After yet another frustrating round of laundry I have to write this. This has been the worst purchase (Cabrio 6800 Washer and Dryer) Ive ever made. Like other reviewers, I thought I was buying a high-end (high priced) product that has performed miserably from day one. Clothes do NOT come clean and for some reason, towels and dishcloths get ripped and shredded. All cycles (except sheets/towels) do not dispense enough water. Of course the one that does, results in the ripped and shredded problem. A little more than a year after purchase, we got an error code indicating the computer board was bad. Code would come up during initial cycle start and again at the start of the rinse cycle. Whirlpool basically said tough luck but shortly after, we started receiving offers in the mail to purchase an extended warranty for $175. Out of principle, I did not do this. Instead we discovered that we could push pause/start/pause/start multiple times and it would eventually keep going. We are still doing that on EVERY load of laundry (start and rinse cycles). I am not far from just biting the bullet and buying a new washer. It will not be a Whirlpool. One positive note is that the dryer has performed well, unlike some of the other reviewer experiences!

The refrigerator fits perfect in my space, keeps frozen (ice cream is creamy not a frozen block ) and cooled foods well. I love the glass shelves. I purchased 2 more bins for the refrigerator door, now I can get all my spices and condiments on the door as well as lots of other things. The freezer has racks instead of glass shelves. The top shelf is adjustable, that is nice in order to use more space. I love the ice and water on the outside of the door.

I bought this Whirlpool dishwasher 3 years ago and the first time I used it I was completely blown away. We can run it at night and never hear it. The first time I turned it on I had to go back and check it to make sure it was on.

I originally purchased a Whirlpool hot water heater in 2005. After numerous problems Whirlpool agreed to replace January 2010. With the new hot water heater, everything was fine for the first two years. Now about every 6 months, we are having the thermocouple and the igniter. Each time you order the part, the part is free but you have to pay $30.00 for shipping. I am tired of dealing with this. We have decided even though we still have a warranty left on the hot water tank we are going to purchase a different one and never ever buy another Whirlpool product. They do not stand behind their products.

Over the last 3 years, the self-cleaning oven has decided to lock the door and clean itself with my food still inside on five different occasions. There is no way to override the lock. We have to shut off the electric power completely then wait for the oven to cool down before we can open the door and remove the charcoal substances! This happened once while a member of our fire department was here for dinner.This is one of the most frustrating and dangerous events ever! Please, please, please do not purchase a Whirlpool self-cleaning oven! I will never purchase one again. I was so excited to have a glass top stove and the first time this happened, I thought it was just a freak occurrence. But it is happening again and again. My oven is kept clean in attempt to avoid this, but to no avail. Not only am I afraid of a fire, but Im also out too many dollars of food waste! How disappointing to be cooking dinner and have it ruined by the oven. Nothing was burning in the oven at the time it decided to lock itself either! Disappointed, frustrated, and extremely miffed!

Whirlpool Cabrio TLWasher purchased 2011. Doesnt drain, no spin, inconsistent cycling, poor washing action....wont even attempt to repair, in light of reading product reviews and consumer experiences with this washing machine- $600 junk.

My Whirlpool microwave fits nicely over the stove/oven. It is easy to clean and comes with a glass turning table. It also comes with a wire rack if you choose to use it or it is easy to remove. I have had this microwave for 12 years and never had a problem. Love the presets on it for example ‘“popcorn.”

We bought our washer about 3 years ago brand new from Lowes. Like others, I have had problems with holes in clothing and spots that looked like grease. It worked well up until recently when we noticed some brown splatters on the floor. Shortly after it made a loud noise like a plane taking off and the load would become unbalanced. We researched and found many people were having issues with the bearings going bad. My husband was going to order parts to fix it but you have to have a special tool that is expensive to buy... It was going to be almost $200 to repair ourselves! He called a washing machine repair man and he said he doesnt even touch them because the repair wont last. I guess were going to be better off buying a new washer. There really needs to be a recall on this product!!!

Purchased this Dishwasher on Feb. 28, 2015. In June 2016 about a 2 by 3 inch section of the enamel face on the door rusted and fell off above the air vent. After three hours of hold time between Lowes (with the extended warranty) and Whirlpool (their warranty department) it was determined that this was not covered by either warranty as it was beyond the date of the 1-year mfg warranty and was not covered by the extended warranty (it was only a cosmetic issue). As these calls took place over a matter of 2 days, it was interesting that between day 1 and day 2, Whirlpool had issued a statement that no rust repairs would be covered under any warranty repair - regardless, unless it affects the functionality of the dishwasher. In other words, they KNOW this is an issue with this model and are doing nothing to fix the problem. I must say that the folks at Lowes were most helpful; cannot say the same for the folks at Whirlpool. I do not think I will trust their products again.

I own a Whirlpool Cabrio washer, model #WTW7800XWO. The lid to the washer has completely detached for lack of a better word. It literally blew-off during the spin cycle and is hanging on by one hinge. My husband is disabled and I have had to go without using the washer for several days, waiting on a repair person not to mention the expense that will be incurred.This was a very potentially dangerous situation. My washer is barely older than one year. To add insult to injury, when I contacted the customer service department, I was told I would have to purchase and replace the lid or pay $299.00 for warranty insurance to have it covered because this is not considered a Quality Control issue.The service person has told me that both hinges and the lid will have to be ordered and replaced, leaving me without a washer for several more days. No one has been able to tell me why this happened. I fear this happening again after repair and do not feel safe with this washer. I would appreciate a response as soon as possible.

I wrote you about this oven. This morning, they replaced the thermostat and then wanted me to self-clean it again. Now it wont work again, so I called Whirlpool and wanted to replace it and it would cost me $1,070 extra. I told them that was not acceptable. I paid over $3,000 for the one I have. Now, I have to stay home again tomorrow so they can replace the same part again. To keep in warranty, I have to replace the part every ninety days if I want to self-clean my oven.

I have always used Whirlpool washers and dryers. There are many models to choose from to meet a families needs. I can only remember one time when I had to replace an operating part to improve performance.

These washers are known to rust terribly from underneath the bleach dispenser. Please note that if not detected within the 1st twelve months from purchase, then Whirlpool will not stand behind their product. I would highly recommend not purchasing the Cabrio top load washer. Extremely dissatisfied with this product and warranty.

I purchased the French Door refrigerator only 7 months ago. It has been emitting a low pitched, loud, vibrating hum for days. I called the company and spoke with a well-trained representative who informed me that there needs to be a service call. When I mentioned that this did not indicate an acceptable situation for future dependability, I was pitched to purchase an extended warranty. Further… this company doesnt monitor Consumer Affairs. Quality and standing by a product are manufacturer qualities that were not evident during the call.

I purchased a washing machine in year 2002. It was working perfectly. Recently, its drive belt started slipping. I called local service center, S. R. Enterprises, with mobile number 9204792391.The technician came after 3 days and declared that the gear box is leaking and will have to be replaced. They had no gearbox in stock for model f45, top loading, fully automatic.After a wait, they took away the machine to their workshop on 30.09.2011 and returned it on 04.10.2011.They charged me Rs. 4,730. I will have to be replaced. I found that its LID, which was perfectly okay, is now making a terrible sound when opened and would fall down, not allowing to load the machine. I informed the service center immediately. After many reminders, a man turned up yesterday and declared that the LID will have to be replaced and I will have to pay Rs. 2,000 for that. I rang up the service center to say, Since it has been damaged in your workshop, you should replace it free of cost to me. Their reply was evasive and negative. I called your call center and they registered my complaint - customer number **, comp. number **. I was assured that the LID will be replaced within 24 hours.

I have a model ED20PK. The doors are rusting on the outside.This refrigerator was purchased by my husband who has passed, I do not have the receipt and I dont know where he purchased it. The refrigerator worked perfect. It has been in my kitchen from day of purchase. My home is adequately heated in winter and air conditioned in the summer. I have an up-scale home. I dont see any reason to replace the refrigerator, but I cannot stand the deteriorating condition of the doors.If I replace it, I will not buy a Whirlpool or any brand made by Whirlpool.The rust is not just a discoloration, it is actually rough to the touch and is getting worse day by day. If you have any answers or help I would appreciate a phone call. I am not really in an economic position to just go and buy a new refrigerator.

It started getting warm and wasnt getting any warmer. Model number ED2VHEXV001 22 cubic feet side by side. I read another review and it sounds just like mine, OMG. It better just need something, its less than three years old. I am not happy and I always bought Whirlpool, my first trouble with it.

I had a Whirlpool washer that was 31 years old so when the motor went out I bought a Whilpool Cabrio. I HATE it!!! First, it takes at least an hour for 1 small load to finish. Then the clothes are not even clean and rinsed all the way. Dry patches on clothes and where the soap did reach the clothes there is white soap scum all over. I tried using the extra rinse function and still soap everywhere. Im hardly using any soap to begin with. I have to wash some things twice to get the soap off. Thought I was doing good by buying HE. What a waste of money. I cant wait til it breaks which should be soon according to all the previous comments. I have only had it 4 weeks. Dont buy this machine!

I have many rentals, and for over 39 years have always bought Whirlpool dishwashers for them and my own home. I have noticed over the last 15 years or so they are getting more and more poorly made. First I quit buying the plastic tub ones because they collected mold on the back. Then putting one in a rental, we went through 3 brand new ones that all leaked before we got a good one. Now, I bought the very best for my home 2 years ago, had the pump replaced under warranty due to leaks. Now, the plastic upper rack wheel has snapped off its plastic base. For under 30 dollars you get a replacement kit for it, that is all metal. So why didnt Whirlpool just put in the metal ones and charge a little more. So this will be my last Whirlpool, and all the brands they make. Do your research, many of the name brands you know are all made by Whirlpool.

Bearing on washer drum began getting louder at two years. Service man stated that Tide and a few other detergents were destroying the washer bearing seal. He told us that neither Tide nor Whirlpool will admit the problem exists. The cost of repairing the washer is close to the purchase price. Whirlpool should be subject to a class action lawsuit!

Bought washer, it broke down after 1 year. Repair man could not fix for less than $500. Told him he could have it and fix it and sell it. He turned me down. This week went and bought new washer. Told store they could take my washer and he said No. He told me any Whirlpool washer made in the last 2 years break down and cost more to fix than a new one. That I found out to be true. He showed me plastic circuit board not meant to last. They ripped off a very nice senior citizen. Thanks to my son for going and getting me a new washer. Shame on you, Whirlpool.

Misinformation provided about their products - I ordered the Whirlpool 30 Drop-In Electric Range pictured in their literature with a gray oven door. When I had it installed, I thought it had a green film covering the oven door. It is not a film. It is the oven door color. It does not show that or talk about it in any of the literature. I would not have bought or paid to have this range installed. The green color does not go in my kitchen! I would sue them for misinformation if I had the money to spare! I will never buy another Whirlpool item.

Cabrio washing machine - I have had the exact same problems as all of the above... lid locks occasionally ... after many frustrating tries. I am ready to pick up this stupid washing machine and pitch it in the junk pile! Soap on clothes so I have to redo ... except many times it takes forever to get the stupid machine to restart... Most times I end up rinsing things by hand in the sink. We are constantly itchy from soap residue. My clothes do not come out clean. Especially the towels. Clothes are not spun out as much as they should be... Have been doing it over again by hand many times... which is not good because They still have way too much water in them and it takes 2 -3 Times longer to dry them! I am so disappointed in this set. I always thought Whirlpool was a great brand but, sadly, I was terribly mistaken. Never again. Finally got someone to say they have to replace all the controls. They say they will send parts but I have to pay someone to change it out... sounds like they admit there is a problem but will not accept full responsibility for it. I did not make the item so why do I have to pay to have it fixed? I believe they should issue a recall and make all of us believers in them again. I guess its my fault for buying their product? So... doesnt clean, spin, rinse, lock and has a bad odor... not a great product, is it?

I purchased a new Whirlpool stove in Feb 2020. First off the oven was not calibrated right and Whirlpool wanted us to do all these tests to see what the problem was. Finally, after purchasing an oven thermometer I finally got my ducks in a row and called them back to which they finally sent out a repairman. Now after almost finishing supper last night the whole cooktop stopped working. It is going to take a week to get someone out to fix it. Also, we have to purchase an extended warranty for our Whirlpool refrigerator every year because it always needs something fixed. Our Whirlpool washer has been on the blink for quite some time (no warranty) and cant afford to get it fixed. When talking to someone at Whirlpool it appears they have no compassion. I guess it is because they are just paid employees. My recommendation is to look into other products before purchasing. Do your homework.

I just bought a brand new Sterling steel refrigerator not even 2 months ago, and since I got it, noticed rusty spots coming out,and now has spread all over. I called customer care, and they said it wasnt cover under the guarantee,and to buy a special spray out of my pocket expensive to remove the rust. I am Very disappointed with the service I received, for its not even 2 months old refrigerator and it looks like it is old now. In addition, the company didnt offer to send someone to take a look, checking and make sure theres no future problems with my new purchase, and as a courtesy removing the rust free of charge.

After only 6 months of use, the cooktop light bulb burned out. When I tried to replace it, the glass part of the bulb separated from the base. The bulb is screwed in so that the base faces away from the front of the microwave. With the small cavity and the backward installation, it will be impossible to remove. Now I have no light and dread how much a service call will be. The unit was installed by a contractor prior to our purchase of the house and it is now out of warranty.

What can I say. Pretty much a generic refrigerator that is manufactured and sold under various brand names. Nothing special. Keeps food cold. Ice maker takes too much freezer space but thats typical. Interior LED lights failed after a few months. Flicker sometimes. Out other times. Internet research finds this to be a common problem. Zero quality in Whirlpool appliances. I bought four Whirlpool kitchen appliances and ALL have had problems. The only way to own them is with a 5 year extended warranty.

I purchased a Whirlpool Cabrio Washer in May of 2009. I do laundry for only 3 adults, so I never run more than 3-4 loads a week. It constantly is off-balance when spinning and requires positioning the load again several times before it will continue its cycle. Now 5 to 8 minutes into it filling with water, it stops filling and beeps, and code F shows up on the screen. Also, during the spin cycles, it is very loud and fast. It sounds like it is about to take off anytime. I called customer service to no avail. They just wanted me to schedule a repairman to come out and fix it at my expense. Now, I know why they only give a one-year warranty - they know it will last one year but not much longer. Im from a generation of people that is used to appliances lasting 10 - 14 years and the company stood behind their products and didnt ask you to buy an expensive extended warranty for the 2nd year and so on. If inferior products were not manufactured, there would be no need for an extended warranty. Anyway, Im not going to put any money (I was quoted a $129 charge by Whirlpools service department just for the diagnosis of the problem which didnt include the labor or parts costs.) into a washer that will probably continue to have problems and become a money pit. Consequently, I will never buy nor recommend anyone buy Whirlpool appliances. It would get quite expensive buying a new washer every 3 years or buying the extended warranty plan. The matching dryer had no major problems, but a couple of years ago, I had to have the door changed from opening from right to left to opening from left to right because the door catch broke on the right side. Hopefully, nothing else will go wrong with it in the near future.

Whirlpool Cabrio Platinum Washer - The seal on the top of the drum is breaking down. It is cracking at the bleach and soap dispenser. Somewhere in the washer drum or plate is causing holes and cuts in the clothes. The machine is only 2 years old.

After 5 service calls for cooling problem, under extended warranty, refrigerator was replaced. Had purchased 3 water filters directly from Whirlpool before problem. Could not use these filters in replacement model. In spite of that fact & filters in unopened factory package, Whirlpool would not refund the $100 purchase price because I DID NOT RETURN THEM WITHIN 90 DAYS OF PURCHASE, even though I wrote to their US president. Really unfair treatment & they could care less that I had to replace a defective product.

My $2000 Whirlpool oven broke after only 2 years. Whirlpool only stands by their product for 12 months because they have no faith in their own product. They want me now to reward them with more money to purchase a years warranty.

I am a mother of 4 children and 3 grandkids, I love cooking and baking. Before I can post a review on a product or appliance I like to wait and give it enough use to test it. About 2 years ago I purchase a Whirlpool range. I trust the Whirlpool brand because is durable, easy to maintain and simple to operate. After owning my first Whirlpool refrigerator for over 15 years, I am happy to post my review on my almost 3 years old Whirlpool gas stove and oven. I am a satisfied and proud customer of Whirlpool!

If I could give them zero stars I would. NEVER BUY A WHIRLPOOL GAS WATER HEATER! Our Whirlpool water heater Is 4 years old. Pilot light wont stay lit. A reputable plumber came out and said that the control knob is bad and to call Whirlpool to get part because its still under warranty. So I call and get nothing but a hassle. They tried to tell me that it was installed in a room that the installation manual says it not to be in. (Background here. The house was built in 1960. It is on a cement slab and its a prefab house.) The manual says Do not install in bathrooms, bedrooms or any OCCUPIED room normally kept closed. Now let me tell you where it is at. It is in a 5 by 3 boxed area with cement floor and walls to the ceiling with access doors to it and to the furnace which is also in this area. The access door to water heater is on the back side of a bedroom closet, access door to furnace is in a hall. So Whirlpool tells me that they cant give me the part Even if I pay for it due to some national fuel and gas code. They wont even tell me where I could buy the part... They said the only way they can help me is if I relocate the water heater or put in a ventless water heater. Our water heater is vented thru the roof of house... It gets plenty of ventilation. They wouldnt let me talk to a supervisor to complain... So this is why I am on here writing this review. I might add this is not our first issue with Whirlpool. Had a brand new KitchenAid refrigerator with ice maker. The ice maker didnt work from first day. After 3 techs and 3 visits it still doesnt work. Then also the compressor went out. If you want a better product and want good customer service then dont buy Whirlpool.Oh and one more thing. Our plumber also doesnt like Whirlpool. He said he had problems every time when he has to deal with them. He said its to the point when someone calls for services and tells him its a Whirlpool he just cringes. Now thats pretty bad. I just spent 4 almost 5 hours of my morning upset to the point of tears. With no results. Another note. I called my gas company. They said our water heater is in a safe place. If it wasnt they wouldnt be supplying gas to us. Live and learn. Done with Whirlpool.

We bought a Whirlpool washing machine two years ago and bought the extended warranty. The machine quit working so we called the warranty service number. We have had a repair man sent here 5 times from them. The technicians have put two new control boards and a new door lock on it. They have another part ordered for this week.The machine is still not working after five visits from service technicians and they say they cant fix it. The extended warranty service plan says if it cant be fixed they will replace it or send us a check for it. We have contacted them several times and they dont want to make good on it. So we have a broke down washing machine and have to go to a Laundromat every week.