Ive had my Whirlpool Refrigerator for 2 years. Within that 2 year period, all 3 of the drawers within the refrigerator have broken and now there is a crack in the freezer on the bottom starting in the front and going straight back on the bottom to the back and up the back. After pleading my case for a new fridge to their Customer Satisfaction Department and everyones supervisor therein, theyve offered to pay for the epoxy repair. Im very dissatisfied with this! I dont think that a $1300 fridge should be held together by glue after only 2 years. Ive been waiting for one of the drawers to be replaced for over 2 months. They claim that the crisper pan is out-of-stock and they have no information if it is in production. Im to call back in 2 weeks to find out the status of that part. I would like to add that my husband and I work 6 days a week and our adult children are rarely here, so this refrigerator is very lightly used. We dont have a household of 6 or 7 people constantly home, opening the doors and sliding out the drawers. The fridge that I had previously was a GE and it lasted 30 years. I guess the next one will probably be a GE. I just wanted something different. Well I got it. Its something broken.

I just bought my washer 3 or 4 months ago. It is the worst washer I have ever owned. Anyone that has ever done laundry knows you need water to wash clothes. My clothes are not clean and my whites are very dingy. I use the same soap (Tide) and the same bleach (Clorox) that I have used for years. If I can find someone dumb enough to buy it I will sell it and get a good one. I would rather go back to the old wringer washers than this one.

Buyers beware of Whirlpool ovens! We bought a Whirlpool Built-In Electric Oven in August 2008. Fifteen months later, I decided to clean the oven for the first time and when I turned it on the auto-clean, the entire control panel went dark. The technician said he has seen this problem several times in such ovens and was able to repair the oven. I called Whirlpool and they had not heard of this being a common problem. Last week, the air blower wasnt functioning and had to be replaced. I called Whirlpool again and told them about this second incident in a 4 year old oven that is not used frequently. I told them their quality assurance people and/or engineers need to re-evaluate their products. My lesson learned is that I will never purchase another Whirlpool or Whirlpool related product.

I purchased 5 Whirlpool appliances when I remodelled my kitchen and am extremely disappointed with the quality and ability of them. The self-cleaning range (this phrase is a joke) has proven to be useless. I followed the cleaning direction according to the manufacturers direction even using the distilled water as indicated. The AquaLift self-clean did not clean the oven at all. It looks like I never turned the self-clean on. I gave up a great working GE self-cleaning oven that actually did clean itself. If I could afford to change this product for another brand I would do it in a heartbeat.

I purchased a side-by-side Whirlpool refrigerator less than three years ago, but about a year ago we discovered it was leaking from the freezer thats located on the bottom. Initially we thought that if we simply defrosted the sheet of ice that formed on the bottom of the freezer - it would stop the leaking. Its hard to keep up with - I checked into it on the Internet and discovered that there is a clogged drain hole that is causing the leaking.Apparently, a number of people are experiencing the same thing. I called Whirlpool (since our local repairman suggested we contact them because this is a chronic problem and is likely to happen again). The customer service person kept pushing me to buy the extended warranty with their repair that will cost nearly $400!!! Without it - it will cost nearly $200 that doesnt include any parts. Its a new refrigerator, very bad quality and theres damage to our kitchen floor, and then Whirlpool wants me to pay $400 to repair the mess they made! VERY UPSET...

I placed a service call for a high pitch sound that emanates from our new Whirlpool refrigerator MD#WRF990SALM00. It is hardly perceptible although hurts my wife and Is ears. The technician was courteous and efficient although said that the sound was typical of this model. He did find another issue with condensation forming at the top and returned with the repair part in a timely manner. I placed another call to Whirlpool whom suggested that I order a different authorized service company to investigate although if the results of the call was that it is a typical sound of this model that there would be a service call charge. I will most likely order this service call in the future although I will wait to see if there are any similar issues that arise. If you experience the same problem with your Whirlpool Appliance please leave your experience. Thank you.

We have purchased 2 Whirlpool dishwashers in 4 years. The first one lasted almost three years and the second just past the warranty. The second one was a $500 dishwasher that we bought new. We filed a claim with Whirlpool and then had to set aside a whole day for the repair person to come. They spent about 10 minutes at our house, charged us $75 and didnt even attempt to look at the dishwasher or fix it. We have sunk almost $1000 into Whirlpool dishwashers since we bought our home 4 years ago. If you want to waste time and money go ahead and buy Whirlpool, otherwise learn from our mistake.

After 7 calls to Whirlpool and 3 service calls, we still have white detergent stains on all our clothes. Today Whirlpool told us we needed to put one item at a time into the machine. Not only that, but pants needed to be loaded waist band up and gently placed; Shirts, collars up; socks toes down, etc. etc. Are these folks at Whirlpool serious?? So today, we called them back - still streaks. The folks at Whirlpool want us to take and send them pictures of our clothes. This is ridiculous.

The stove is okay except it scratches on its glass surface fairly easy with the non-stick pans. Also wished it had a self-cleaning oven. Its not the easiest to clean on the inside of the oven. The knobs are easy to use but its hard to navigate knobs to low to keep food warm rather than cooking at a low temperature. It has strong exhaust fan that really does its job.

Whirlpool is not what it was before. I got this set with new house... They are very poor construction. They are not even close what I have before the LG. After 6 months I begin to have problems with the dryer... Technician come two time to fix the problems. Quality of washing is OK though... That going to be the last time I got Whirlpool products. For sure.

Watery body from all the refrigerator side since 9 – 10 months and complained to Whirlpool 2 months back. They changed the thermostat 2 times but no use. Problem same. Please help. I complained during the last warranty days. Please let me know.

Had washer for 5 months. It now has a door latch error. It has been 3 weeks and it is still not repaired. Parts take a week to 10 days to get. We are now going back and trying the original part ordered. Not sure if this will fix it this time, as it didnt the first time, but we have no choice. Whirlpool will not stand behind their product and give us a replacement and for good reason, it is obviously junk and we will have the same issues in 5 months. Calling their help line is a waste of time, they understand your frustration but do nothing to help relieve it. Their supervisors have the ability to do nothing and excel at it. Thought this was a good product when we bought it but are now suffering for this decision.

We purchased the Whirlpool Duet (front loader) washer and dryer in 2005 from Best Buy. We had many problems with the washer leaking around the front door. After several visits, Best Buy (in 2007) said we could pick out a new washer. We picked out the Whirlpool Cabrio. About 2 years later the mother board had to be replaced on the Cabrio. We are constantly getting F codes and have to unplug the washer several times for it to reset. It also sounds like a plane getting ready to take off and from what I read that repair is very costly. It has been leaking as well. I contacted Whirlpool today and they informed me that there was no recall on the machine and when I told them that there were many complaints for the same issues online, they said they do not base their recalls on blogs and to fix the problem, I would have to incur the cost. This machine is the biggest piece of junk that I have ever owned. I will be sure not purchase a Whirlpool in the future!

Whirlpool Cabrio does not clean clothes and leaves white residue. I have had it for 1 year. Spent so much money on this set of washer and dryer and it is a piece of junk. Whirlpool customer service does not care or respond. Worst purchase ever.

I just purchased a brand new home. I have an electric wall oven with the microwave over the oven. They are both built into the wall. Can anyone tell me why a massive amount of steam is coming out. It is really bad it makes my microwave glass so bad I can see through it. It is also making my cabinets so wet I have to use a towel to dry them. Plus I got a steam burn. Can someone tell me if this is normal.

Horrible stove. Bought online. Get set up and its worst design ever. Have to lay down on floor to watch broiler. Cant even slide out. The stove top is difficult to clean. The cast iron grates are very heavy and have to move one side at a time. I Cant control low heat. Have to use back burner only. Then Crap builds up on back console. The oven grates are too wide apart, Have To supplement with racks from my other stove oven.

Whirlpool WRS965CIAM - Consumer beware is what weve learned. Whirlpool has apparently not monitored the hundreds of complaints about this particular refrigerator model. Its sleek and pretty and has a ton of features and I was very excited about purchasing it. We havent moved into our home yet, but turned the refrig on the next weekend after closing, started painting rooms, even had some nice ice water. I came back next day to a very large amount of water all over my hardwood floors. We are talking bath towels. Who would know you are supposed to call Whirlpool directly? We sure didnt. We called Hart Appliances, where we purchased it from. They gave us a number to call for service on Monday. The repair guy came, didnt have what he needed, so he came back later in the afternoon and fixed it, until we came back next morning and the floor was again flooded... Again, we are talking bath towels. I called them back and was told it needed a part, that took 4 days to come. Its here today but they are not coming until Monday to fix. Customer service at Whirlpool has no record of calling out a serviceman. They wont have info until problem is fixed. According to folks on the internet sites, that could be months or never! Okay, ladies... am I ever going to trust that this refrig will ever be fixed? I wont dare go away for a weekend without fear it will leak all over my floors and ruin them. We were going to purchase a chest freezer and small full fridge for drinks and overflow to keep in the garage. Instead, thats where this fridge will end up. Expensive lesson learned. Whirlpool doesnt replace brand new, out of the box, defective refrigerator. Whirlpool also doesnt admit there are complaints out there... Customer service person told me she had no record of complaints... I said when we get off the phone... GOOGLE WRS965CIAM and you will be amazed. My next complaint is going to Consumer Reports. We bought the magazine and followed the advice. Id like to think we just got a lemon, but there are too many complaints out there for that to be the case!

I purchased a Whirlpool Gold top freezer refrigerator (G2IXEFMWQ03) in May 2011. Six months later, the freezer began to collect frost and eventually clogged the refrigerator port from freezer. Since cold air from the freezer was not going to fridge, I had to turn down the refrigerator temp to lowest setting. I had a service person come out and replace Adaptive Defrost Control under warranty - it would have cost me around $250. Now roughly 12 months after repair, the defrost issue is back. The part cost me $175, and that is if I install it myself. I called and mailed Whirlpool which was a waste of time. This is the last Whirlpool I plan to purchase. For the same issue to occur in this short time span, it has engineering flaw written all over it.

I join the many who have posted about the Whirlpool Cabrio Washer cracked lid issue. Our Whirlpool Cabrio WTW7800XW2 glass-lid washer suffered the same (inevitable) fate – cracked plastic on the lid at the hinge stress points, after the washer was beyond warranty. Same story - runaround/no help from Whirlpool. Finally bit the bullet and shelled out the $200 for a new lid. HOWEVER, I didnt want to just replace it and have the same issue down the road. I removed the spring-loaded units that support the hinges, hoping to just remove the springs to release the pressure. I found that the springs are integral to holding all the components together in this unit. These are extremely heavy-duty extension springs, so I took them to my hardware store (TrueValue) and found springs the exact same length, but with a smaller wire diameter and thus requiring less force to extend. I replaced the original springs with these (Century Spring Corp. - #C-143 - 9/16”x3”x.054”). The lid operates perfectly, and now there is very little resistance at the hinge stress point. The only difference is there is no longer a “damping” effect when lowering the lid - it must be lowered manually rather than being allowed to fall on its own. That’s a small correction in habit, but will ensure that the replacement lid lasts for the life of the washer.

Mind you, Whirlpool products that we have purchased in the past have been satisfactory, but gas hot water heaters, no! About four years ago we purchased a Whirlpool hot water heater that went out in a little over a year. After spending many calls and time, we found out that the HWH was on soft recall. Whirlpool credited our account, but this was to purchase another Whirlpool, which we did. We paid for installation. About 2 years later, it has gone out. Same problem. Lowes says not their problem. Whirlpool says it will pay for the part only. Plumber will cost 150-200 dollars. All the plumbers I have talked to will not repair them, then they are held responsible when it goes out! As a disabled Vet I cannot afford to throw 400-600 dollars away. And, Whirlpool tells me that if they give me an RA number to replace the HWH, it will have to be a Whirlpool from Lowes. Great! Whirlpool quarterly report looks very good. Mine doesnt look as good. What can be done about a poor working product? Or is this too big to fail? Let me know.

I have been married for 43 years and started my marriage with a Kenmore Washer and Dryer. That was because my mother, aunt, and grandmother all had Kenmore Washers and Dryers. Kenmore was made by Whirlpool. In 43 years I have gone through two sets of Kenmore Washers and Dryers, and one set of Whirlpool Washer and Dryer. I have always been very pleased with your product and have never considered buying anything else. However, last year we bought a new Whirlpool washer and dryer. I have no complaints about the dryer, but this washer is a piece of **! It is a cabrio top-loading high efficiency low-water washer. What idiot came up with this idea? Tonight I am once again having to divide my washer load and run them for at least a second time. This is not cost effective!!! This sprinkling with water and sucking it out doesnt work. Not to mention that since we have gotten these wonderful energy saving appliances our electric bill has increased instead of decreasing. You need to make a washing machine with a wash tub and agitator like you use too.

I have always like the Whirlpool brand in general. It is a well known company and the products have always been of quality. I will say that recently I discovered that Whirlpool will only allow their own technicians to work on more current washers and driers and that is concerning since I have always used a technician I know and trust.

l will never buy Whirlpool appliances again, nor do I recommend to anyone. My wall over was 1 1/2 yrs old with a worthless 1 yr limited Warranty. I had Total Appliance from Cleveland do the repair, the only ones I found at the time that would work on this type over with a Digital panel. I think the engineers think we all live in Silicon Valley. Unfortunately the cost to repair after I cleaned the oven for the first time was $384.00 to unlock the door and 2 trips and he had to remove the door to replace 2 fuses so the door and panel would work! Im afraid to clean them oven again..I called Whirlpool and the first wait time was 70 Mins... I put the phone on speaker, finally I talked to 2 Customer Service men to no avail. He basically said my Warranty was up and nothing they could do! I said I was going to complain on Social Media and he didnt care! Go to Consumers Digest before you buy any new appliance! PS, I also went on YOUTUBE and you can see all the TROUBLESHOOTING ON MANY APPLIANCES!

Purchased a Whirlpool WTW7800XW a year and a half ago. The left top of the washers glass pops up, making it impossible to use the washer unless I weigh it down. Apparently a screw has popped out to hold the glass in place. Whirlpool used to make a decent product, but thought I should pay them $129 for their time, just to come out and then an additional part fee. How about the 30 minutes I spent on the phone with no satisfaction. My time is also valuable. I gave them the choice to come out and replace the screw (which shouldnt have fallen out in the first place) or lose a customer. Fortunately, I have a husband that can repair it, but I am extremely disappointed that Whirlpool is now making substandard products. We are a family of 3, so its not like Im doing laundry daily. Am I wrong to think I can get at least 3 years out of a product?

Our Model # WRF532SMBW refrigerator was purchased on 8/21/14. In the last several months, it has begun having problems with ice build up in the bottom of the freezer, as well as water puddling around the front legs on the floor. I called Whirlpool and they suggested it was our water line, but it does not leak onto the floor daily. They then suggested I have a serviceman come out for a $120.00 service call, plus whatever other expenses that occur. Or, I could just pay $322.00 and that would take care of the service call, parts and an additional one year warranty. We just bought this refrigerator 23 months ago and it cost $1618.92. Now I need to spend $322.00 additionally! What a rip off. Do not purchase a Whirlpool Refrigerator or any of their other appliances. I see this is a common complaint and wish I had read the reviews earlier. The appliance is only 2 years old.

Fridge was purchased in Feb 2012 from one of the home improvement store chains - along with an extended warranty. It worked flawlessly for about two years, at which point it began draining into the freezer compartment and eventually onto the floor (up to a quart or more at a time). Initially this was a rarer occurrence, happening once every few weeks - but has recently become more and more commonplace.The extended warranty purchased with the appliance covered direct repairs, but am told it will not cover the associated damage to the hardwoods. The local technician contracted for repairs was familiar with the root cause and was able to diagnose immediately upon viewing the brand and style of fridge. As was explained, the drain systems are of extremely poor design leading to icing and blockage of the drain itself during defrost cycles. The only fix at that point is to essentially turn the refrigerator completely off (remove power) and manually defrost the entire thing. The repairs were conducted same day as this review, and as such I am unable to say whether or not the fix is a lasting one.As a note, Ive not experienced any other mechanical or electrical failures or shortcomings with this model. It cools effectively and properly and has not had any history of trouble with making ice - as some other reviewers have experienced. The door containing the ice dispenser (left side) however, does not stay open, swinging shut from full open in a little over 4 seconds. Im still awaiting a complete estimate on the floor, but an initial value on damages is in excess of $1,000. Given current knowledge and the opportunity to choose again, I would select another manufacturer.

The Whirlpool refrigerator I ordered from Home Depot came to my house dented. I then had to get Maytag/Whirpool to send me the same model refrigerator which they then subsequently forgot to include the ice maker with the refrigerator. It has been nothing short of an act of Congress to get in touch with someone from their Customer Service department for them to send the ice maker that they forgot to include. Ive had to call them at least 15 times to get them to resend the missing ice maker. Absolute nightmare. 10/10 will avoid buying Whirlpool in the future.

Warning: Whirlpool water heaters are junk! Spent $553.00 for a high quality ( lmao ) water heater that had a 6 year warranty. Started leaking internally and rusted through, then rusted a hole in the bottom. 6 years and 3 months later they said you are S.O.L. Leak occurred well over 3 months ago, but they said it has to be reported before the 6 years. Do not waist your money on this junk!

I bought a high-efficiency Whirlpool washing machine in August 2011. One week after the warranty ran out, it stopped working. I called Whirlpool who, of course, would not fix my problem because I no longer had a warranty but did put me in touch with a repair company in my area. They came out and fixed it for 100 bucks, service and parts (service, of course, cost more than the part/labor). I didnt mind the hundred bucks, whatever. My washer was working again.Two weeks ago, I experienced yet another problem with my washing machine. Now, I understand machines getting used a lot over the years and eventually burning out, but this machine is a little more than a year old. I should not be experiencing problems with such a new machine. The problem was when the machine reached the spin cycle, it would just stop working and then lights would start blinking, blah, blah, blah. I called the repairman again who came out and reset my machine, hoping that that would work. He then told me if it happened again to let him know and he would have to replace the motherboard. Okay, I can live with that. Another 73 bucks, thats fine. Of course, this didnt work, and we ended up replacing the motherboard. Another 178 bucks - thats $324 that I have now invested in a washing machine, half of what it cost to begin with. But its an investment, right? And I need clean clothes so whatever.I was a little wary when the repairman told me that a problem with the motherboard may be related to a problem with the motor, that it can send signals to the motherboard if its not working and is just a symptom of the actual diagnosis. I guess he was right because 3 loads into using my newly repaired washing machine and the same problem has arisen, yet again. I refuse to invest any more money into what is obviously a lemon. Rest assured I will never again purchase a Whirlpool product, regardless of what type of appliance it is.

I have had to replace soap dispenser three times and it is broken again. I also have to use the best soap or my dishes are dirty. It is three years old and is now leaking. I would never buy this brand again.

Ive owned this Whirlpool, bottom freezer refrigerator for two and a half years now. About a year ago I began to notice water on the floor in front of it. I had the ice maker hooked up, which I never used, so I disconnected that. The problem continued. I discovered that the bottom of the freezer compartment would fill with ice and once full the next dose of water would flood the surrounding floor. I have cleared the ice out, on a weekly basis, but have still had the water flow onto my floor. Its a daily thing now as Ive gotten tired of pulling the unit out and removing the ice build-up on a weekly basis. My replacement refrigerator will not likely be a Whirlpool of any model.

We recently purchased a Whirlpool fridge, model WRT138FFDW and are very disappointed with a couple things. First of all, the refrigerator arrived with a broken shelf. Although it was no problem getting a replacement, we found out quickly that it is very hard to balance things on a wire shelf. Water bottles and the like fall over. It is completely our fault for not noticing when we purchased, but just giving you a heads up that it will be a pain for you. Secondly, the sound of the fridge is very loud. It truly is driving my wife crazy. When we called Whirlpool, we were told that if they come out to take a look and the part is not under warranty, we would be charged $129. It is a brand new refrigerator, how can some parts not be covered??!! On a positive note, it does keep things cold and the color white is nice. I will not be purchasing any more Whirlpool items for my home. Bad fridge and customer care!!

Purchased new 2013. The washer doesnt wash well and the spin cycle is malfunctioned - loud and the nut comes off and must be replaced often. The worst system ever purchased. DO NOT buy this washer!!!

I am a fan of Whirlpool and I think the issues I have with this Duet machine is more because of the style but who knows. This is a front loader with lower water usage. It would have never gotten my sons sports uniforms clean. Never. The gasket around the front loading window frequently clogs so water doesnt drain. And perhaps worse, the drawer where detergent goes stays wet so it had gotten moldy and I didnt realize it. Now I remove the drawer after every wash so it can dry and I leave the loading door open as well. That just seems like a major design flaw and health issue.

I received this Email from the Whirlpool Director of Consumer Care to evaluate my experience with their customer service department. I filled out the survey over a week ago including a complete documentation of my problems and have not even received an acknowledgment of the survey or promise to look into my problems.In the last 7 months I have experienced problems with 2 Whirlpool major appliances which both appear to be unrepairable and which have been unsuccessfully brought to the attention of your customer support group. In March a fridge and in October a clothes washer. Both were high end products roughly 3 to 4 years old. I did not have an extended warranty with the fridge so I dealt directly with the customer support group. However I was covered by warranty with the washer and your distributor Bad Boy have been making the calls on my behalf but have been just as disappointed to date as I was.Both cases were very similar. In both cases the repairman came out within a few days and promised to return the following week with the broken part but I have never heard from either one of them EVER. In the case of the fridge I was told to defrost it the day before the promised repair date and lost all the food $$$. At this stage a number of calls went out from me to Whirlpool for the fridge and from Bad Boy for the washer and eventually we both got a new delivery date of roughly one month. Both times the date passed with no shows and no call backs. Repeated calls later to the customer service group, with promises of EXPEDITING the delivery, the fridge part delivery date was extended to 3 months so we had no choice but to buy a new fridge. As for the washer, Bad Boy even had an unsuccessful face to face meeting with your representatives and we have had no word back or expected delivery dates well into the third month.I HAVE NO IDEA WHAT TO DO? I have made so many calls with so few call backs and no clue what to expect or when? Your representatives use the word expedite with no idea what the word means. At the suggestion of one of your representatives I even called one of your distributors Sears to see if they had the part. Their Canadian head office is in the Philippines and they said they had the same problem with Whirlpool. Twice I tried to talk with your representatives supervisor and both times were unsuccessful.In a world of computers where it should take seconds to find inventory parts and expediting packages usually refers to next day delivery, the fact Whirlpool requires months is unbelievable. The only explanations I can come up with is 1- You dont make parts for your appliances. 2- New appliances are made so poorly all parts are gone. 3- You could not care less about your customers. 4- You dont own a computer. Most of our appliances are Whirlpool because we thought you had a good reputation. We had to purchase a new fridge and still have had no word on the washer?

I purchased a Whirlpool refrigerator, model # ED2FHAX005, serial #SW1126490, two years ago. I have nothing but trouble with the ice maker. It keeps jamming up with frozen cube. While under warranty, I had it fixed but since then, it has happened twice more. The repairman who fixed it said there was a part missing and a part of the unit was melted. Not only that, but the plastic is coming off on the handle. Nobody at Whirlpool will help me. Too bad, there is no warranty anymore. This refrigerator is a lemon. I am so sorry that I purchased it.

I love a refrigerator that keeps my milk and water ice cold and keeps my fruits and veggies crispy and fresh without freezing them.

I purchased this machine three years ago. It is junk. I have had two washing machines and they lasted for years and years. Never had a problem with either machine. I purchased them from Sears. When I the Cabrio, I was told it was the top of the line washer for Whirlpool. Three weeks ago it started making a noise like a plane taking off. It wouldnt spin the clothes. The repair person said that it could be three different things the parts, for which, would cost in the vicinity of $200. However, since it was making such a loud noise and water was coming out from underneath the washer, he was certain the transmission was out. He said the noise was an indicator the bearings were gone. I didnt see much point in repairing the washer if the transmission was out because it couldnt be fix.There was a couple at Lowes purchasing a machine at the same time as myself. They said they had a Cabrio also and it was only two years old. It wasnt spinning the clothes either and making a tremendously loud noise. They told us this before we mentioned that we had a Cabrio also. I will neither purchase another Whirlpool product. Junk!

I have Whirlpool Gold washer and dryer and microwave. All handles and grills and trays have broken. What a disappointment ! Their top of the line? We, at this house, will always avoid buying anything from crap pool gold!! Its a disgrace the way they make these things. And the support sucks!

The washing machine is making inviolable noise. I had purchase a semi-auto Whirlpool washing machine from Lotus Koh-e-fiza, Bhopal two months ago. Initially, the company sent a man for demonstration, and at that time, the machine was making a sound and the mechanic removed his back plate and his components and saw that the plate of heating rod is unscrewed. He temporarily tightened that plate with normal screw, and after two months, the same sound is coming again.At present, we are not using the product for the past 5 days and launched a complaint to customer care. The call attender said that the problem will be solved in 20 hours but no one came within 4 days. Today, 21 September 2011, I called to customer care. He was telling me that the complaint has been attended by our attender and at present, no complaint is pending. The washing machine is in warranty period and I am not satisfied with the service of Whirlpool. At present, I am using the product of Godrej and LG, and the service of both company is very good then Whirlpool.

I bought my Whirlpool refrigerator model #ed5fvgxws07 in Oct. 2011. One year seven months later, I am experiencing my 1st breakdown. The refrigerator side is failing to cool. I have replaced the temp control thermostat and I am waiting to see if this fixes the problem. I have researched and checked the other possible problems and it is unlikely that it is a defrost fail as there is no frost build-up in the freezer section. And, I checked the heater element and there is continuity through the element. If this does not fix the problem, I believe that there is one other possible solution. I dont have $300.00 to give to an appliance repairman. Maybe I should give it a rap on the side as one other customer said a repair person did to make it work for a few more weeks.

Have had no problems and we have both washer and dryer Duet and love them. We need to make sure we keep the washer door slightly open to avoid mold. The dryer lint filter is a little difficult to vacuum out.

I purchased a washing machine and dryer 1 year ago. Since then it has started to get spots on the control panel where you select size, temperature, etc. I also purchased an extended warranty through Home Depot and is still under warranty for 3 years. I was told for a few more days is still under man warranty. I contacted Whirlpool and they said it is not their problem and sounds cosmetic - I think this is unfair being that I spent a lot of money and it has started appearing on the washer and dryer. No one wants to be responsible. I am a consumer who is very careful and have not had any spills or cleaned it with anything.

I purchased the machine December of 2010 from Lowes along with the matching dryer. I also purchased an extended warranty. A year ago July the lid on the washer broke at the hinges. I contacted the warranty provider and was told that the repair would not be covered under warranty and the damage was operator error. I purchased a new lid for approx. $250. One year later the replacement lid broke in the same location. I have tried to get a response from Whirlpool no response. I contacted Parts Select and inquired about changes that should have been made to correct the lids. He was not aware of any changes but did advise that the part had a new number which he indicated probably meant a design change. I ordered a new lid just under $250. New machines have a metal frame around the glass instead of the plastic frame which keeps failing. The springs that hold the lid in the upright position are so stiff I can hardly move them by hand. I am very disappointed in Whirlpool quality and consumer support. I will not purchase any more Whirlpool products.

Bought a standard 18 cubic foot top mount Whirlpool when moving into my first apt. The refrigerator cost a little over $500.00, is spacious and energy efficient. No ice and water in doors and no chip boards for any controls but still working perfectly. It is now 30 years old and never even serviced. When buying appliances get basic, do the job units and nothing with chip boards. They are still sold today and the fridge I have costs less now.

Weeks ago, we received a new refrigerator from Whirlpool. Never really got down to temp. They replaced the compressor and still does not work. You would think a company like Whirlpool would replace it. That is a joke. They want to try and repair it again, another compressor? Now I have thrown out the food in it and feel like Whirlpool could care less. DO YOURSELF A FAVOR< DONT BUY ANYTHING MADE BY THIS COMPANY OR THEIR OFFSHOOTS.

I bought a Whirlpool larder fridge 18 months ago. It suddenly stopped working so we got a service engineer up who said there was no gas. He said it would cost 50.00, but with no guarantee it would work afterwards.

My not yet 3yr old ($2100.00) Whirlpool refrigerator started having problems. I thought it was related to the ice maker. When the repairman came out, he said it had leaked the Freon, so I thought it should have been a simple fix. Boy was I wrong. It turns out it has a sealed system so no one can access this to fix it. It is now junk and I have to buy a new one. I will never purchase Whirlpool anything ever again and I will also tell anyone who will listen about my experience. My repairman said this happens all the time, and 7 or 8 yrs ago Whirlpool went from being one of the top models to being junk.

Last year I purchased a Whirlpool washer at the suggestion of a friend who works at Lowes. It was dented and reduced, but my 20 year old Maytag, although still chugging away, was due for replacement. Am I sorry I did! My husband has recently broken his hip and we were caught in Hurricane Matthew just 1 day after I brought him home. We were forced to evacuate. Upon returning with a mountain of laundry, I found my washer lock light blinking although the washer had not been running when we lost power. I tried opening it but could not. I unplugged and reconnected power to no avail. I called customer service only to find we had to wait 2 weeks for a Whirlpool repair person. He arrived yesterday (Oct 26, 2016) and charged $95.00 to tell me this was an almost universal problem with Whirlpools and the company was aware of it. He called this morning to tell me the required part would cost $495.00! The entire washer cost approx. $500. He stated that he thought Whirlpool should have covered the cost as it was not far out of warranty and a known defect, but he could not get Whirlpool to assist financially. I tried calling myself for an explanation of the fact that they knew these machines had a defective part and yet they sold them. I got a song and dance from the rep. Although my husband was unable to help and I am a 65 year old woman, I went out and bought the cheapest machine I could and manhandled it home and connected it. It is afternoon and I am on my 4th load of well overdue laundry, no thanks to Whirlpool. I intend to make this story public through every internet forum I can find. I have a large extended family and friends and I will make sure they do not purchase Whirlpool appliances if they are looking for a good product and good customer service. I will also be sure to never buy a Whirlpool appliance again.

I purchased this model 2 years ago. I absolutely hate the fact that there is not enough water dispensed to clean my clothes. Part of my clothes dont even get wet, therefore, I have to press pause and add 2 to 3 gallons of water during the wash and rinse cycles. I do like the spin cycle as long as it does not get unbalanced.Wished I had never purchased it.

Whirlpool Cabrio Washer Model WTW6400SW2 Serial CU0272414: I replaced my wonderful 25+ year old Kenmore washer with the Cabrio, 4 years ago. Within the first year I had to have a computer board replaced that was covered under the warranty. This last 6 months I replaced the suspension rods, was constantly showing that the load was unbalanced. Also have a LD error, long drain, probably because a sensor is bad. Today, restarted a load several times and could never complete the entire cycle. I resorted to unplugging, and starting a drain spin cycle and the washer just flooded my house. So Im done with this unit. Waiting for a class action suit. Lets get started. What type of unit should I buy now. I guess Im going to subscribe to Consumer Report before I buy another. Laundromat for me in the meantime.

Product number 0733318 Terrible water heater - Check valve went after 2 years. Replacement has to be shipped from TN. $30 to next day it or else I can take cold showers for a week. Warranty does not cover shipping or installation. My opinion, buy puts on WHR. Absolutely crappy product.

We bought a Whirlpool gas range about a year and half ago. The oven started giving lighting problems we had to light with a match every once in a while. Then the broiler igniter started giving same problems so I replaced the igniter, still did not work. Then I tried the control panel, still nothing. The igniters were about 45.00 each. The control panel was 250.00. Then I replaced the spark module and it is now working. Some models the spark module dont control oven and broiler but mine does. That was 200.00. The best thing was the part place I was ordering from would exchange the parts that you try and they also can answer questions either online or by phone, Appliancepartspros.com. My oven model # is wfg371lvs3.

N40T61-343 Whirlpool Hot Water Tank - Purchased this hot water tank and had problems keeping lighted. This hot water tank has never worked correctly, every week the burner needs removed and cleaned or the flame burns under burner. The wires burn up and you need to buy a new burner. I have bought two new burners and am fed up trying to have hot water with this Whirlpool unit. The gas company has been here three times, they blame a poor design.

I have called numerous times to complain about my new Cabrio washer. The first thing the employee did at the service center was to send me an owners manual, which I did not receive when I purchased the washer at Lowes. I followed all of the washing recommendations and still had problems with soap being left on the clothes. I called again and they said that perhaps there was something wrong with the washer and they were going to send a service technician out. I told her that he would probably not find anything wrong with it. I was just very unhappy with the product. She told me that we should check it out and not to worry. It was still under warranty and Whirlpool was going to take care of the service call. The technician told me that they have received many complaints about the machine, but there were no fixes available at this time. Yesterday, I received a bill from the service company for $129.00. I called the service company and told them that Whirlpool should be billed for this, not me. She told me that I had to call Whirlpool and if they wouldnt take care of it, I would have to. I then called Whirlpool, only to be told by the customer service rep that since they didnt find anything wrong with the machine, there was nothing that could be done. I asked to speak to someone else and she let me talk to her supervisor. She pretty much repeated what I was told by the first person and it is in the owners contract. I told her that I wanted to cancel the extended warranty that I just mailed in this week and she gave me another phone number to call. I cannot express how unhappy I am with your customer service department; the lack of compassion your company displays; and how I was told one thing and then charged a fee. It would seem that you have no eagles working for your company. I cant believe that a company as large as Whirlpool does not stand behind their products.

My Whirlpool super capacity 465 started flaking out on the temperature and burned our dinner. I had a repairman over to repair which he did after about 3 hours of testing. Less than 6 months later it did the same thing. Overheating in the oven.

I have used my Maytag washing machine weekly for the last 11 years... Never a problem. Just a well made, basic machine to wash clothes thoroughly. It does not have all the bells and whistles some of the newer models have, but it is a washing machine, not a video game.

54 weeks ago, I purchased a Whirlpool Duet Washer & Dryer. The first time I used the washer, it flooded my laundry room. After some grief, it was replaced with a second Duet washer some 53.5 weeks ago. Yesterday, that washer, 10 days past the 1-year warranty, failed. It gives error messages F06/E01 and wont complete a cycle. Calls to Whirlpool resulted in a refusal to acknowledge any product responsibility (out of warranty) but offers of extending the warranty for the cost of repair. I will never buy another Whirlpool product and will actively encourage any other consumer to shop elsewhere.

I have owned the Whirlpool Cabrio for one year now. I cannot express enough what a complete waste of money this machine is. It literally does not wash clothes in even the most basic interpretation of washing. Clothes are almost in the same position as when they were put in the machine. Dont even bother with stain removal, it just rubs stains in and makes them worse. Seriously beware. Very expensive and not worth one dime. Im replacing with the Maytag. I should have stayed with in the first place. I will NEVER buy Whirlpool again. Must have skipped the entire product development on this one. I wouldnt even give it a one star review but the submission wouldnt process without it. WASTE OF $$ DO NOT BUY.

August 26th 2014 purchased a NG (NO GOOD actually natural gas) Whirlpool water heater from Lowes. Model No. N40561-403. Installed it and everything was fine until this morning August 29th 2014. The indicator light was out and so was the pilot. Tried to light it without success. Called Whirlpool and they are sending me a new controller that now needs to be installed. Called Lowes and they will not take it back. Wish I would have found this site prior to this costly fiasco. Waiting on part now and I will keep you informed as to my progress. I have a feeling this is going to be 2 days wasted and $367.00.

I am a mother of 4 children and 3 grandkids, I love cooking and baking. Before I can post a review on a product or appliance I like to wait and give it enough use to test it. About 2 years ago I purchase a Whirlpool range. I trust the Whirlpool brand because is durable, easy to maintain and simple to operate. After owning my first Whirlpool refrigerator for over 15 years, I am happy to post my review on my almost 3 years old Whirlpool gas stove and oven. I am a satisfied and proud customer of Whirlpool!

I have been buying Whirlpool appliances most of my married life. Our most recent washing purchase is the worst machine I ever owned. I have ruined more clothes, rugs, sheets and towels, etc. than I ever have in my 45 years of doing my own laundry. In fact, I do not EVER remember a washing machine destroying any of my articles. I just pulled 2 almost new rugs out of the washer only to find they have been destroyed! I am pretty sure it is the extremely fast spin cycle that is destroying my items. I know it cant be the agitator because it doesnt move fast enough to even clean the clothes. And the stupid load sensor is absolutely worthless! It does not dispense enough water to even cover the clothes let alone clean them. Go back to the old machines that did their job without destroying anything and actually cleaned the clothes with an amount of water that I chose. I ABSOLUTELY HATE this machine.

Whirlpool Cabrio Platinum washing machine: You wont believe this until you call a parts replacement place for tiny part. The plastic (or vinyl) lid hinge bearings are located at hinge corners of lid. Hinge pin passes through them, one on each side. Half the size of a penny, UNCONSCIONABLE greed at the price of $32-$33 dollars EACH when ordered from a parts place. IMHO, design by INTENTIONAL failure to fail after three or four years. As a result, the lid will not stay up on its own. Then you find out the horrible news which is an insult to intelligence. Id have expected to pay maybe two or three dollars each, but NEVER the price they are demanding. Theyve got you and there is NOTHING you can do about it. At that rate, parts would run tens of thousands of dollars to replace the entire machine, part by part. These greedy clowns make car dealers look like reasonable people! The LAST Whirlpool machine of ANY kind we will EVER own!

I purchased Whirlpool electric hot water tank in May 2011 (model no. EEZ80HD055V). The water tank was working fine for four months. It does not work anymore. I tried to get a hold of Whirlpool customer service. But I couldn’t get a hold of customer service at 877-817-6750. It is motel business without hot water. We could not open the business. We tried the best we could, but there is no contact or support from Lowes or Whirlpool. We have no other choice other than replace the hot water tank. We tried to find the right phone number to explain the situation to Whirlpool customer service rep.

Had kitchen remodeled and purchased this microwave. Now after three years the door cracked in several places and now it will not heat food. Now we will have to replace this mess. Never buy any Whirlpool appliances again!

We have a large family so when we needed a new refrigerator we found this very large unit (Whirlpool 32 cu). About this unit, its not really all that wide, but it is very deep. Lowes didnt have a model on the floor but we went by photos. Also the salesman showed us a smaller version of this unit and we were impressed with the design. However unlike the unit we saw the shelves arent adjustable. They are preset. Also the ice maker on top is very small and makes ice very slowly. The freezer section ice maker is much larger. The main complaint I have with that is unless you push the tray all the way to the back ice can drop behind the tray and fall down causing the freezer door not to always close properly, leaving you with semi defrosted food. Whoever designed this refrigerator was an idiot. All issues are really related to design flaws. This is a very expensive refrigerator. I expected a great unit and got a piece of crap instead. Stay away from this model at all cost. It would be smarter to buy 2 refrigerators instead if you have the room. This model will give you nothing but a headache and grief.This is our story about our experience. This all took place within 1 year. We bought it at Lowes. They were wonderful when it came to taking care of us when it was within the stores’ warranty. They really tried to help us. Once their warranty ran out they put us in touch with our new repairmen. Lowes did tell us that one other man bought the same unit and he was up to refrigerator # 15. Like I said, this unit is crap. Our first unit was delivered with a huge dent in the door. They took it back (lucky for us we have 2 other refrigerators).Second unit arrived in store also badly dented. They didnt bother to deliver that unit. Third unit arrives at store but back area around motor all dented up. They order a 4th unit. This unit wasnt dented up so they delivered it. However doors were very off and wouldnt line up so it didnt close properly. A 5th unit was ordered and same issue with the doors. A 6th unit ordered and they called telling me that it was all dented up and needed to order a new unit. Our 7th unit arrived and in 3 days started making funny sounds. Dual ice makers stopped working and inside refrigerator is was very warm. Lowes ordered #8. This unit the freezer doors werent lining up so #9 was ordered. This time everything seemed to line up, no dents however by the third month it started making a funny sound. Dual ice makers stopped working. Warm inside the refrigerator section. Lowes sent out a repair man. He explained a design flaw was not enough insulation around the fan so it was icing up. That was replaced and it was working nicely for 4 months. Same issues with fan icing up, the noise and no ice. The repair man came out again and mentioned what was kind of a recall with the unit. The control panel in the back of the refrigerator was wrong and needed the correct one to be put in. That was done. He told us that we shouldnt have any more issues with it.Same thing again. Same symptoms, same results...we had to throw out hundreds of dollars worth of food. (I just put in an entire prime filet mignon I planned for a special dinner and had to throw it out. OUCH!) Awaiting for the repair man, again. He will be out in 5 more days. Im sure it will be a new issue, a new brand new fix and it will work for a few weeks to months and we will be calling him again.

Everything I buy from this company breaks all the time. I purchased these brands hoping they were good but apparently not. Always have to get them serviced. Lately they did an exchange on my fridge. Hope it helps because after thousands of dollars of food in the garbage it better work. And the washer thought, Oh Im paying more. It will be good. At this point will cost me less to buy from another company. Buyers beware. Cause the company cant do nothing good for me so dont buy from them.

I will be brief. Bought Whirlpool ref. model #WRF560Smywo4 on April 15, 2016. The refrigerator quit work July 29, 2016. Called Whirlpool. They responded they had no repairman in our area. After several calls they scheduled a repairman. He came and put on a part. It did not work. Called Whirlpool again. They sent the same repairman. He stated it needed a new compressor. A week later he arrived with the part (August 12, 2016). As of now the refrigerator is working. Now this was two (2) weeks without a refrigerator. This has been a bad experience. I WILL NEVER BUY ANOTHER WHIRLPOOL APPLIANCE AND RECOMMEND THAT YOU DO NOT PURCHASE ONE.

Our burners broke down just 3 months after having purchased a new Whirlpool stove. Then a week later the oven broke also. I want my money back now. Do not purchase any Whirlpool products. Theyre garbage.

I purchased a Whirlpool side-by-side refrigerator from Lowes for $1,100. It arrived missing a shelf. Last year, the warranty expired and the ice maker mysteriously failed. Next a drawer slide failed. Next the lights, both of them, failed. I was offered a service call, the estimate $300+. Next, the ice bucket bottom broke and filled the freezer with cubes. Next another drawer slide failed. Whirlpool makes an over-priced, poorly engineered, poorly made product and Lowes sells their products without any care for their customers. I will do my best to warn anybody who is interested that while Whirlpool used to be a good company, it has degraded into producing junk and trading on a once storied reputation. And Lowes touts these products without any interest in its consumers.

Whirlpool Refrigerator Model WRX9885IBM01 French Doors - We purchased this $2,000+ dollar refrigerator in December of 2014 and within two weeks of plugging it in, we noticed the freezer drawer was crooked and ice crystals in the freezer compartment. We contacted Whirlpool re the matter and they dispatched a local serviceman. He informed us that the inner lining of the refrigerator was crooked and he contacted Whirlpool. He sent pictures of the crooked drawers and was advised by Whirlpool to adjust the outside door, but nothing could be done for the inside crookedness and that he was to take silicone and seal the refrigerator to prevent air coming in to create the ice... Really? We told him that was merely a Band-Aid to the problems and we wanted a replacement. According to Whirlpool, they can only service our month old refrigerator and cannot replace it.Actually, they cannot even service the defective product they sell, they can only caulk the problem until it comes again. I am not going to stop until everybody in the country buying a refrigerator thinks first about the warranty Whirlpool offers. After reading defective parts, etc., I am amazed they are still in business! We are contacting Lowes to come pick it up! Let them deal with the garbage they are selling!

I purchased a 50 Gal. Whirlpool gas water heater on Saturday, 12/31 to replace a 20-yr old unit that had failed. The unit was installed that day and it started right up but I noticed the burner had gone out about an hour later and the status light indicated FV Sensor Lockout. I tried calling Whirlpool but their customer service was closed. I tried troubleshooting myself using manuals and Internet forums without success. Everything I could find indicated that an FV Sensor failure could not be repaired and would require replacement parts. I called Lowes and was told they could not help me and I would need to talk to Whirlpool.I called Whirlpool again Sunday, 1/1, but they were closed again for the Holiday. I called two plumbers and both told me that the Whirlpool units were problematic and that if they did come out, there would be little they could do except charge me a lot of money and recommend parts to order as Whirlpool does not let them stock parts. Both plumbers also suggested that I consider buying another brand.So I went to Home Depot and purchased another brand with similar specs. I installed it that day and it fired up right away and has been running fine ever since.I talked to Whirlpool on Monday, 1/2, and they told me they would not issue an RMA for a unit that they considered usable. They also told me there was an FV Sensor reset procedure that they would have walked me through had I been able to talk to them that would have bypassed the sensor until a replacement could be installed. I told them that if they would publish this procedure in their manuals or on the Internet, I would have certainly done that. Im now fighting with both Whirlpool and Lowes to get a resolution to this problem. Im not sure about other Whirlpool products but their Water heaters seem to be very problematic.

We bought this dishwasher only 18 months ago and its not worth the money we paid. We have had cheaper models that cleaned way better and didnt need as much maintenance as this one. We already had to spend another $410.00 in having the motor replaced in it!! When calling Whirlpool it only has a 1-year warranty and to have a technician come out just to look at it is $150.00. It is so hard to see in the part where you put the jet dry it doesnt tell you when its full or empty and no matter what it always leaves the dishes wet after. Our other dishwasher that was a way cheaper model always cleaned our dishes and never left any food on the dishes unlike this model and we even rinse the dishes beforehand! Look for another dishwasher to save yourself money in the long run!

My son purchased the Whirlpool 2 door w/ icemaker about 3 years ago. Twice weve had a repairman here. Yesterday was the 2nd one. He tried 3 ways to get liquid to go through a round coil I could see at the back. He said the problem was between the two back panels (back of fridge & inside wall) where there was a tubing to release the water from defrost cycle. It appears to be a manufacturing problem. I am very upset! It should be replaced at the very least.

Im very satisfied with the looks and performance of my Whirlpool dishwasher, it is quiet enough that I put it on to wash before going to bed. It is that quiet. Im not happy about the way it was installed, but that is no fault of the dishwasher or Whirlpool, it works great even though it sits kind of crooked in the cabinet. The dishes are always sparkling clean and dry when it is done washing.

Whirlpool Cabrio Top Load, Short Agitator to protect clothing, cost reasonable, on sale $800.00 both (Aug. 2013) - Sears credit no interest. Moved, and had to sell after a year, but I anticipated a long life r/t rating/reviews online. One Problem: no setting to soak clothing that may need it. I bought the largest Whirlpool Cabrio to make sure my Queen bedspread (heavy blanket type fur on one side) would fit. Because of the short agitator I could have bought the smaller one I discovered. I could fit 6 regular side and 4 beach heavy beach size towels in it easily, or two Queen quilts in at a time. I rarely needed an Xlg water setting. The dryer had a steam only setting but I never tried it because it was set up in the apartment when I arrived and the delivery people were not very bright. Put the Dryer farthest from the vent, washer farthest from faucets, and put hot and cold hoses on opposite spigots. I did not want to chance they set up the steam section wrong, as well. I moved across country 1 year later, but have trust the W/D would do well. My last Sears brand (made by Whirlpool) only had one minor problem (on warranty) and lasted a good 8-10 years before moving and selling them to another couple. They were still in wonderful working order (front loader).

We bought a nice stainless dishwasher from them and got the three year extended warranty. Parts of the racks have slowly been breaking off, and now its started leaking from the bottom at the end of its cycle. We called Home Depot only to find out we were 3 days over the warranty, and basically out of luck! We will never buy another Whirlpool again, or shop at Home Depot.

Just like many other reviews about this brand - our microwave went bad after only 14 months of using it. Initially the door sensor would register - it wont operate even if the door is closed. Or it will keep going even if the door is open. I contacted BBB and the Whirlpool corporation regarding this safety issue. I pointed out that the safety mechanism is faulty and they should recall all of those models that have similar issue with door sensor. This is extremely dangerous for households with kids. There is a reason why this safety mechanism is mandatory in all microwaves! Whirlpool pointed out to me that I should not try to operate microwave with open door and refused to take any responsibility. Ive owned probably 10 different microwaves over the years and NEVER had micro go bad after only one year, yet alone have completely faulty safety mechanism. Consumer beware!

My Whirlpool washer broke down on July 06, 2014. I contacted the local supplier (Unicomer Trinidad) on July 07, 2014. Their technician came on July 10, 2014. He said that he will have to check and see if they have the part that is needed to repair the machine, they will contact me the next day. No one contacted me. I called on July 14, 2014. I was told that they do not have the part and it has to be order. It will take about 2 weeks for it to reach them, no one contacted me since. I contacted them (Unicomer Trinidad) on August 04, 2014. I was told that they do not have the part and it will take 2-3 weeks to reach them. I did filled out a form on the Whirlpool support site about 2 weeks ago but no one contacted me. I contacting Whirlpool US HQ by telephone, they gave me a number for Whirlpool Florida. I was told that they are responsible for my area but when I try calling the number, it was out of service. When I contacted back Whirlpool US HQ, I was told that they cannot help me check the website for the local representative which I could not find. This washing machine is 10 months old plus I took the extended warranty. It is a Duet WFW94HEXL2 washer.

We bought a Whirlpool Cabrio 6300 washer based off the salesmans recommendation (not very happy about this). After the warranty ran out, every time in the spin cycle, it makes a sound similar to a piece of metal banging around inside the cylinder during the cycle. Our friends have told us they had a similar experience and for their machine, they found out the bearings were going out. Weve had this machine a total of 3 years. I doubt we ever buy another item from HH Gregg plus will do our investigation on Consumer Buyers digest before we toss any more money out for a washing machine.

Purchased over range microwave WMH31017AW-2 from Best Buy Mar. 12, 2015 and after installing it noticed code Door appeared and that there also was a dent on side. They replaced on Mar. 19 and we had the same Door code problem. Called Whirlpool and they sent out a Tucson repair tech and he ended up coming out at least six times changing 3 switches, 2 cams, 2 brackets, control board, and line filter. Still had problems and Whirlpool requested he call their tech and he did and they told him to make the same changes and he told them he already did all that and there still was a problem. Then Whirlpool told him to switch some wires on control board which did not solve anything. Then second thing they told him was to file and clean door brackets which also did not solve the problem. We called back to Whirlpool to tell them we did not want this defective microwave any longer as all these repair trips were not solving anything. They wouldnt give us a answer right then and said they would call us back 24 to 48 hrs and we are still waiting. We will never recommend Whirlpool to anyone nor ever buy from them again.

3-4 years ago, I had replaced my hot water heater with a Whirlpool, which was purchased at Lowes. On 10/23/11, I awoke to a flooded basement from the said water heater. When I entered the basement, I was able to verify that the water was spraying right from the casing of the unit. Who knows how long it had been spraying, but the place was a complete mess. The water was about 10 inches deep and many things were ruined. I proceeded back to Lowes and purchased another exact unit. This morning I awoke to the sound of what seemed to be water bubbling, only to enter the basement and see exactly what I saw just three weeks previously... another flooded basement from water just pouring out the side of the unit. This is an obvious defect in craftsmanship. Now I find myself with a flooded basement, no hot water, and a decision to make. Do I fight for another replacement or give up on the brand? A replacement water heater will solve my lack of hot water but for now, the question is for how long? Not to mention the cost and time spent with the clean up I did twice.

Today I had the unfortunate experience to have to deal with Whirlpool customer service and claims. I WILL NEVER BUY ANOTHER WHIRLPOOL PRODUCT again! My refrigerator, that was purchased in 2013, has a door misalignment problem. It is a known problem with Whirlpool (service pointer W107317828). My refrigerator serial number and model number are affected. Because I am outside the one year warranty, Whirlpool refuses to provide service that is required to fix this known issue with my model/serial number. After having to talk to four supervisors the only resolution that was given was that they would cover the cost of the 7/16 hex nut ($4.33). Dont get me wrong I do appreciate the offer.The two supervisors that were below her assured me that no one can do anything to assist me further. The attitude of the second and third supervisor was pathetic. After over a hour on the phone I was so disappointed that I could not take it further. The cost that we are talking about that I am asking them to pay is $154.28. I am very disappointed. They say they stand by their product. To me standing by your product means that you will fix or replace any known issue. $154.28. I hope it is worth it to you Whirlpool. You lost a long time customer.

I dont like the sensing feature that takes away my choice of water level control. I dont like the locking lid. It doesnt clean the heavily soiled clothes and I have to wash them twice because of the low water level. When the water is running in during the spin cycle, after the rinse cycle it washes away all the fabric softener. It takes longer from start to finish, so I dont see how it could be energy efficient. I dont like anything about the so-called energy efficient models. My opinion is they should not have changed from the old model. If it is not broken, dont try to fix it! I will never buy another Whirlpool product unless I see some significant improvements.

I purchased the Whirlpool washer and dryer three years ago and I absolutely wish that I hadnt. After three years of use, the bearings on the tub are shot. I need to replace them but it will cost $400.00 to repair. This is the second time that this machine is for repair. I am going to dispose this machine and purchase a new model other than Whirlpool. The overall performance is poor and not as advertised. It does not use enough water and does not wash clothes well enough. At times, you can see that the water never reached parts of the garments. I am totally disappointed in its value and quality.

Very functional microwave which also comes in convection oven if needed. Stainless steel, finger print resistant, is very handy and easy to clean. Overall very happy with it so far. Much better than the earlier Samsung that we had.

After just 2 years, the electronic control board failed. The temperatures are stuck on the coldest/high mode for both the freezer and the refrigerator, spoiling some foods. The parts and repair are going to be $300. Whirlpool will not replace the defective part or pay for any repairs. Shame on Whirlpool! Model No. GB2FHDYWQ01.

Ive trusted Whirlpool washers for 20 yrs. Ive only had to buy 2 in my lifetime and neither have let me down. I will always purchase Whirlpool as it is a brand I can trust. Features and reliability are important to my family. Whirlpool has it all!

I bought a 5 burner Whirlpool range that I really like except the danger of knobs turning on too easily and releasing gas. You just have to brush up against them lightly and they turn. 3 times my nephew has come into a gas smelling kitchen. Whirlpool sent repairman out. He said they operate properly. Really?? What to do?? Does someone have to die?

This machine is JUNK and in need of a recall!! DO NOT BUY!!! This was purchased at Lowes for nearly $800 a couple of years ago and what a waste of money. During the first year, they had to send out a tech that told me he was not familiar with top loaders and was not sure why the clothes were not getting clean, nor why they came out with a white residue on the dark clothes. We used the machine cleaner - which the cycles take nearly an hour (how is that efficient?), put in a load of dark clothes WITH NO SOAP and guess what? Then he had me dump in a gallon of vinegar to clean the tub and the wall of the washer and repeated the process and guess what? He informed me that it was just lint. Well, after several visits and using a suggested pin drop of soap, the problem remained. I finally asked him if he was so sure it was lint and not soap residue, would he be willing to taste the lint? It was soap.Obviously after an hour of washing in the efficient washer, the clothes are not getting rinsed. I know this because in just putting in less than ten dark t-shirts, they came out dry!!! He informed me that since he was a contractor for Whirlpool, he was not allowed to continue to come back as he resolved the problem that I was using too much soap! Well, that is only part of the problem. This piece of crap leaks. We not only have a water softener, but a household filter system. In just the last three months, we have replaced the hoses as they are corroding. We were informed by Lowes that the hoses that came with the washers were from China and that they have been replacing them with US made hoses to the customers at no charge due to the amount of returns. Well, those too have been corroding and now I once again have water on the floor.It cost $1.75 to take my clothes to the Laundromat, 26 minutes to wash and ten minutes to get there and back. That is what I have been doing, and using my 23 year old dryer when I get home. It is a shame that the company is not responding to an obvious problem. I only wash two loads in a week - not like I am beating the thing to death with numerous loads or heavy loads. I will not recommend, in fact, I BEG you not to spend your hard earned money on this junk. Buy a $200 washer and if it too craps out in three, four or five years... you are still ahead. You will even save money on headache medication and save your sanity.

I purchased a washer and dryer set, the Cabrio Platinum Series WTW8500BRO, about 3 years ago. I had a UL code come up a year ago and the machine was serviced and all was back to normal. Then only 9 months later it started acting up again. This time it sounds like an airplane taking off and there is a black spatter leaking from underneath, also the lid lock stopped engaging. I started to look up the error code for the lid lock and while reviewing that issue it was an easy fix, however, the noise and black spatter issue led me to tons of horrible reviews about this product. It is a bearing/tub/shaft issue that is going to cost me $500 to fix. First off I did not pay cash for this set, I rented it for 3 years and paid twice what it’s worth, around $4,000. Stupid on my part but I couldn’t afford it the other way. Weekly payments were easier. Now I am scared to fix this product because of all the reviews I’ve seen from other consumers. I haven’t had the other issues like dirty clothes, not enough water, high cycle times because they all start with a high number but after it configured the load the time shrinks, but this major issue about the bearings, they say I have to replace the entire tub assembly which is half the cost of the unit. So stupid and I cannot believe Whirlpool is getting away with this crap. Please please please inform me about any lawsuits. I will gladly participate in that. They should be held accountable for such a worthless piece of junk. Like I said I am now afraid to fix this machine because from what I’m reading, more than likely it will only last a short time.

I bought my new ceramic top electric range/oven with convection, and the aqua-lift cleaning system in spring 2017. The aqualift cleaning function is a joke, so be prepared to be down on your hands and knees scrubbing. Im careful, and Ive not spilled anything yet, but the oven still gets splatters from roasting meats, etc. Id hate to see what Ill have to deal with when I actually let something spill. Today, as I was down on my hands and knees trying to clean it, I noticed that the enamel is chipping off where the oven racks slide in. Great. I have never had an oven where the enamel came off, much less within a year. I am struggling with heart failure, and I am not up to fighting with Whirlpool.

Aug 2012 bought washer, dryer, stove microwave/hood, dishwasher, fridge. $5000 later I had a service call on washer. Clothes stuck in washer for over 3 days to get fixed. Oven igniter has went out for the third time, 1 broke knob on stove. Dishwasher leaves dishes wet after cycle. Fridge handle fell off, crisper drawer rail broke off, and a door shelf is cracked. I am a veteran and unemployed. What happens when warranty expires and all my CRAP whirlpool breaks a week later? Also was told warranty doesnt cover the crisper drawer. They didnt tell me that when I purchased at Spencers on 75th ave and Bell road. Salesman at Spencers, Dan ** told us everything is covered. Im not a happy customer or VETERAN!

From the very beginning the washing machine did not clean the load. It doesnt even get the load completely wet. The best you can hope for is to utilize lots of fabric softeners to at the least make your clothes smell clean because they surely wont be. Dont even get me started on the load lock feature because it serves no purpose other than to drive you batty. When your 15 year old son offers to give you money to buy a new washer after owning the one you just bought there is nothing I could say more profound than that. How Whirlpool stays in business befuddles the mind.

This washing machine was already in the house when we purchased the house two years ago. In those two years, it has performed well for the most part. It has many different cleaning options, the clothes come out clean, it saves on the amount of water it uses, it’s quiet and I like the fact that it is a front loading washer.

Brand new dishwasher and first time I started it I noticed the timer showed the cycle taking over 3 hours. When done I opened the door and there was some water in the bottom and the door was very wet. Dishes had not been washed. A glass that had turned upright had no water in it. The soap pod was still intact. I started over again and the same thing happened - two more times. The silverware is not clean either. Its going back!!! Im sure there will be resistance but we will deal with it.

Tried for several days to schedule service call for my leaking whirlpool ref/freezer. Waiting on hold to speak to a rep... transferred to another dept. - on hold again listening to a recording advising me of the unusual high volume of calls to call back at a later time (should have been my clue of all the problems with their product). I had three different Whirlpool phone numbers given to me from the reps I spoke with. I would like a refund for my extended warranty. I have called an independent service company and will pay for the repair. I will not buy or recommend Whirlpool or their products.

Bought new dishwasher on 11/29/2013. Model #WDT710PAYM. The top rack cannot hold much weight. It keeps collapsing. One side keeps falling out of the track. Had man in for repair, still doing it. They sent me a new rack and rollers, still doing it. Having repair man come back again in a few days. I am so disappointed with Whirlpool. I cant believe they went so cheap in building these machines. I gave away a whirlpool gold that was 20 yrs old and it is still going strong with no problems. I just wanted to update up kitchen with stainless steel appliances. I will never buy whirlpool again!! This cannot be fixed. It just doesnt fit tight. Im stuck with a bad dishwasher and shouldnt be.

I purchased this washers predecessor, the WTW6200 in May of 09, along with the matching dryer. The bearings gave out after 36 months of use, and our household comprises two adults in their mid-fifties. Estimated cost of the repair? $650! Why am I posting this here? Because two weeks ago, my daughter-in-law called to say that shed so liked my machine when she visited in 09 - Id had the thing for two weeks at that time - that shed bought the WTW8500B and... the bearings were already giving out. I suggested she get the thing repaired, sell it immediately and replace it with an LG product, which is what Ive done.She has been put on a three-month waiting list for the repair, confirming my feeling that Whirlpool, as a whole, has gone down the tubes. Their service record is dreadful, with an excess of 20K complaints existing at various consumer agencies regarding ALL the Cabrio line, and their warranty, Ive learned, is considered the worst in the industry. All in all, the single worst purchase of my fifty-odd years.

Whirlpool N50T61-403 - I bought this thing today 8.21.14 from Lowes. It is a Whirlpool 50-Gal water heater (6th sense) and was going to have it installed by their installer, but elected after seeing it was very similar to lining up with my old unit. I got it in and then filled it. After filling, I lit the pilot light per the instructions then turned the knob for heating it up. Success, the flame spread across the burners...then went out. The steady blink changed to the 2 blink code indicating a bad thermopile. It did not work - right out of the box. No plumber near me carries the part. Whirlpool has thus been pretty good about it offering to have someone come out at their cost... But if no one has the parts, that is no good. I am moving from this house so if we can get it to work, its the problem for the next owner. If not - Ill have to get an RMA and go back to Lowes... Then try the Rheem from Home Depot. Will see if they will overnight a part tomorrow. I found the other reviews - and I dont like it that this thing appears to have difficulty right out of the box.