This washer never worked right. It simply mixes the clothes up with little water. A real piece of crap. See the 2000 other complaints. Time for class action suit.

DONT BUY WHIRLPOOL! I bought a Whirlpool refrigerator 5 years ago. In June I had to have a new thermostat put in because the refrigerator would not stay cold. The food in the freezer would defrost and then freeze, defrost and then freeze. I had to throw all of the food out. Two weeks ago the refrigerator was making a groaning noise so I looked in the freezer and the temperature was up to 30 degrees. The ice cream was soft, the bread and buns that I had in the freezer were defrosting and small things like crab cakes had also started to defrost. Eventually the temperature went back down to zero.So I called out the repairman AGAIN! He told me this is normal that the freezer goes up to 30 degrees to defrost the freezer and the groaning noise I heard had to do with the Freon. It cannot be normal for food to freeze, defrost and freeze again. I called their customer service and their representative, Jasmine, basically told me all she could do for me was to schedule a service call. Really? I just had the repairman out the day before. I am concerned about food safety with a refrigerator that fails to keep food at the proper temperature.

This morning another chunk of our Whirlpool Microwave handle fell off while I was cooking breakfast. I got on the internet after breakfast and typed in whirlpool microwaves to see if anyone else had experienced problems with their microwave handles and found this site. We purchased a Whirlpool Microwave oven from Lowes in 2011 (over the range model). About two weeks after it was installed, I noticed a crack in the handle. Then a few days after that, a small chunk of glass/plastic fell off of the handle when I shut the microwave door. Since that time, the door handle has been steadily disintegrating. Sometimes chunks of plastic fall off when one shuts the door, even if you are very gentle. Chunks of plastic fall off nearly every time I clean the microwave door, even if I dont touch the handle. Sometimes chunks fall off randomly when Im not even using the microwave. Pieces of plastic have fallen into my cooking pots a few times. Perhaps the steam from the cooking food loosens the cheap glue holding the handle on? What an inferior product! I am very dissatisfied with Whirlpool and will not recommend their products to anyone.

I was so excited when I bought this stove. It broke right outside the warranty. It shuts off in the middle of baking or just doesnt stay on at all. Bad, bad, bad. They told me it would cost $400 just for the part, not including installation. What a rip off. I called the tech and he said this is a known problem. He advised me to just toss it and buy Hotpoint which has a much better consumer report rating. Sad.

Whirlpool Gold Series - I bought this dishwasher less than 2.5 years ago. The thing already broke. The motor needs to be replaced at a cost of about $250. The thing never did a good job anyway and often had to run it more than once to get dishes clean. I paid about $650 for the machine so I guess its just a throw-away appliance. Whirlpool makes complete junk. I will buy a different brand that is known to have long-lasting dishwashers. I guess you get what you pay for.

1.0 out of 5. This is the absolute worst washer that I have ever owned. Do NOT fall for the top loader hype. The clothes do not get clean. Anything black constantly comes out with a white residue and whites are dingy. Ive tried numerous detergents and used as little as a tablespoon and still get the same results. The company just insists that its too much detergent or that I need to run the clean cycle after every 4-5 loads. The service guy that came out said this is the number 1 complaint with these washers and Ive talked to plenty of friends that experience the same issue. The company would have you think this is the first time they have heard of it.I have spent hours on the phone with whirlpool and Home Depot over the past year and neither accept responsibility or offer any solution other than some free cleaning tablets from Whirlpool and Home Depot offered $200 off the purchase of another washer. This was when the washer was only 6 months old. The only way around this is to rewash the clothes and a second cycle and to wash all loads on bulk load with an extra rinse. Yep. Great water savings there! Save yourself the headache and dont buy a top loader of any brand and I would never buy another appliance of any kind from Whirlpool and Home Depot because of their poor customer service in handling this common issue.

Our Whirlpool Cabrio washer is 2 years old and also sounds as if its a jet on the runway preparing for takeoff. The spin cycle started this about a month ago. It is so loud now. It is just SCARY. I am so angry! No recall??? seriously???!!! Rip-off. I will NEVER buy anything Whirlpool again!!!

Had this model (WMH73521CS-6) installed as part of kitchen remodel. After 8 months, microwave is failing, indicating door needs to be opened, then closed to operate. This does not fix the issue or reset the condition. AND, there is no way to reset the microwave electronics, not even power cycling (unplugging and replugging from/to electrical outlet).

We purchased Whirlpool Cabrio Washer WTW5600 series in October of 2010. I bought the machine from Sears and also bought the extended warranty. Less than 6 months after I had been using it, I noticed that all my husband’s shirts were getting sweat stains under the arms and my hand towels were very smelly after drying with them one time. I called Sears to have someone come out and tell us what the problem was. He said I was using too much detergent so I reduced the amount of what I was using. It did not help the problem so I started using the extra rinse each time I washed, still did not fix the problem. I called them out 3 more times in 2011. One tech told me I was still using too much detergent so I reduced down to 1 tablespoon like he suggested. I stopped using softener in my washer because he said I needed to clean my machine more than one time a month, to clean it every 3 weeks. No solution to the problem still. I have had a tech from Sears and one from Whirlpool (who incidentally was the same man, he was from A&E Appliances). When he came in the door, my husband told him he had been here before and I said 2 times. He lied and said he had not been out before. Are we blind? No. He ran the cycle but sat in his truck while he was running it. None of the techs have ever put a tool on the machine to check if the water level is right. They just stand there and tell us to change the amount of detergent or clean the machine with Clorox more often. I cleaned it 8 days in a row and the clothes still smell and still do not get cleaned. We talked to main man at Whirlpool and said they couldnt do anything because their 1 year warranty had run out. We have been using Whirlpool appliances for over 30 years but I will not ever buy another one. I have probably had 5 Whirlpool washers over the years but never had a problem until we got this Cabrio top loader without an agitator. I would not recommend this washer to my worst enemy, if I had one.

We purchased a Whirlpool washing machine for $600 from a local retailer and it broke down within three months. It is now been two months and two repairman visits later and still not fixed. I called them and talked to customer service who then transferred me to another department. So far it’s just been the typical runaround with no results. I demanded an immediate replacement but was told that would need approval from yet another department. I don’t remember what departments are involved nor do I care. I am simply disgusted with this baloney.

My Whirlpool microwave has been serving me for over 20 years. Never a problem. It performs well at all settings. Size is convenient for mounting over range. I recommend highly because of reliability and performance.

I purchased a Whirlpool Cabrio Washer WTW6200 & this yr purchased a newer dryer w/ steam capability. I wish I would have waited a couple months for a new washer that yr and purchased the one with no agitator inside! But my washer died that day & I needed one & NO ONE informed us of the changes or problems of this agitator at the time of purchase. I have had this service several times my first year and the agitator replaced I believe twice. But it still destroys clothing. I called 1 month out of warranty and even though they had been out several times the first year for the same issue, they would not help me! Yep, even after the 1st year they said to get things done I had to purchase an extended warranty even though this was a mfr issue no doubt! So, 3-4 years later I still am dealing with the very same issue over and over with NO RESOLUTION in site and $900 in the hole for this washer and I am losing money with clothing damage weekly!Even today I had two pair of jeans, $98 ea rec these terrible uniformed marks all across the legs making them unwearable! At least for where they were intended to wear them at. They are now yard jeans...yep $98 expensive yard jeans now!!! These were my good jeans which I cant afford to buy more nor replace them so I have to do without. We cant wash anything with strings such as hoodies, shirts or baby clothing with spaghetti straps or little dangle things; we have to use the laundry mat and come home & dry w/ my Cabrio steam dryer which I love. Most everything I have to use zipper net bags but even then things still can get destroyed, especially if a hole gets torn in the bag from the wings of the agitator as you will see in the below photograph. I currently have & own an expensive washer I purchased from HHGregg by Whirlpool replacing a previous whirlpool I owned for 22 years! Yep, Im wishing I had it back & put the $200 some needed to repair it! Please Whirlpool will you please do something & make this right once and for all. I dont have $900 for another washer. I just want to be able to use my washer without it destroying everything I own. I have darn photos of what this is doing and you wouldnt believe it. It took us an hour, yes an hour to untangle a top that became entangled in the flaps on the agitator. This is the worst design I have ever seen and needs to be recalled once and for all and either fixed or replaced with new machines of equal model with the agitation issues resolved or removed & with no issues or further costs to your customers! Why would you honestly believe that an agitator with wings coming off the bottom that are not attached to the bottom would serve some type of positive purpose in cleaning clothing? All it is doing is tearing them to shreds, tangling them up, doing things to hoodies which make them unrecognizable after ripping the cords so hard out of the hoodies that Ive seen them shred the material across the collar area and opening of the cording completely ruining hoodies ranging from $35-$75 a piece even after placing them in mesh bags! Why did we keep placing hoodies in the machine? Well with 4 children at times they just dont listen or get all the info as to what is going on with the machine as 3 were college kids coming home periodically & yes, to do their laundry. Look, lets talk straight. You as a company from what I have learned from appliance salesmen locally and regionally, you knew this was wrong and knew this was your last ditch effort of an agitator before you knowingly knew you were going to an agitator-less unit on your washing machines & already had one ready to go out on the floors. I know that you Whirlpool CEOs knew this unit was a bad call but chose to ignore it. You had to know it because there was no way this could have passed quality control. It had to have failed sometime in its trials showing you the issues of the wings. Unless you never did any quality control on this unit and just rushed it through? Please to the CEOs of Whirlpool, I am asking you to make this right if not for good standing of your company do it at least for families like myself who cant afford to buy another machine and are now stuck with NEW machines yet going to Laundry mats. This was to be my last washing machine I would buy hopefully. I am 54 and was not planning on buying another. How do you think this makes your company look???? Im just so tired of dealing w/ Whirlpool to only hear I have to purchase a $400 extended warranty with no guarantee that they will fix the issue. If an attorney wants to step in & believes they can help us and maybe others then Yes please help us because this is absolutely ridiculous and is a product that needs to be recalled. We are out so much money now and like I said we are to the point we cant purchase another washer. We had to purchase all new appliances as they all began going bad around the same time.

I purchased Whirlpool electric hot water tank in May 2011 (model no. EEZ80HD055V). The water tank was working fine for four months. It does not work anymore. I tried to get a hold of Whirlpool customer service. But I couldn’t get a hold of customer service at 877-817-6750. It is motel business without hot water. We could not open the business. We tried the best we could, but there is no contact or support from Lowes or Whirlpool. We have no other choice other than replace the hot water tank. We tried to find the right phone number to explain the situation to Whirlpool customer service rep.

Just about three years old our washing machine started making a horrible noise and soon after a horrible smell. Won’t complete spin and dry. The bearing inside the drum has failed. The pump is making an unusual noise. I see a lot of reviews about this product. I find it strange that it appears to have a good rating at all the advertisers but in reality it’s really a horrible machine. Shame on Whirlpool for our landfills, dumps and recycle bins with absolute garbage plastic and metal Has to be recycled. We have only disposable garbage for appliances.

After happily using Maytag washers at my old address for 30 some years, I moved to my current address and in 2006 I purchased a new Maytag. In 2010 I needed service. I was advised it had a bad bearing and was not advised to repair as it would cost well over $600.00. I purchased a Whirlpool Cabrio top loading HE appliance.The Cabrio worked well until one day it made a horrible noise. Although it still worked, I called for service and was told it had a bad bearing and would cost $670.00 to fix and they advised against it. After the service call, it never worked again. I know things dont last like they used to but 4 years is ridiculous. I have been advised that Whirlpool bought Maytag. Is this what to expect from so called reputable companies?

I purchased by first Whirlpool Cabrio washer in 2007 with an extended warranty (my husband did not want me to buy). Thank goodness I did. The machine had repeated issues to the point that the service repairman and I were on first name basis. Finally, the mother board went out. The rust on the sides was excessive and of course my expensive sheets and towels were being shredded. Lowe’s extended warranty plan did honor this and replaced my machine with a new Cabrio washer (big mistake!). The new machine; receipt for this was over $1,600.00, including the new extended warranty that ends in 2014, was bought on 3-25-09. It now requires a new drum and bearings which are being replaced today (9-19-12); however, the corrosion is just as bad and my clothes are still being shredded. Oh, also the lid no longer locks and to get the machine to actually run. I have to physically hold down the lid until the lid locks. The repairman said that there is nothing he can do as the company will not repair this or replace the machine again under warranty! The joints where the lid attaches have rusted through and that is why the lid cant lock. The whole lid needs to be replaced and the company says it would cost about the same as a new machine about $690.00. What a rip-off this company is for the consumer! I will never, ever deal with Whirlpool again and I mean never, ever again! (sans Taylor Swift)!

My fridge stainless steel doors rusted on after Whirlpool Customer Service told me to buy and use Affresh (a Whirlpool product) to clean them! The fridge was only 12 days old when this occurred, imagine my shock and disappointment. Whirlpool Customer Service reps then sent me another one of their products Whirlpool Stainless Steel Brightener with instructions to clean it every day for 3 weeks and it would resolve the rust problem. It didnt resolve the rust problem. 2 repairmen from different companies have looked at the doors and shook their heads that Whirlpools own Customer Service department recommended a product for a fridge that rusted it and then they take no responsibility for it! Whirlpool knows these stainless steel fridges have the potential to rust. Its listed in their manual. Unfortunately, buyers arent given a copy of that manual to peruse BEFORE they buy the product. I would never have purchased this Whirlpool fridge had I seen that! I have now since read of other Whirlpool stainless steel fridges rusting.

Bought a Whirlpool french door fridge in July of 2019, The icemaker began pouring water out of it and the temperature of the fridge would not go below 50 degrees. Contacted Whirlpool and the technician says it will be over $800 in parts plus service to repair. Now I must go 24 days without a fridge in the middle of summer until they can get the parts. How does a 10 month old fridge need all of the parts replaced except the condenser in that short of time? Whirlpool should be held accountable for manufacturing the defective fridge and leaving their customers stranded.

We have had the same problem with the magnetron in our Whirlpool Microwave Hood Combination. Replaced this part in Dec. 2012 after warranty expired. Cost of repair was nearly cost of microwave. Magnetron went out a second time this week. When I called Whirlpool customer service, the management rep was very hard line about the warranty on the unit and parts. Very clear this company has a product reliability issue and does not want to keep its customers. I dont plan to purchase another Whirlpool product ever. What a frustrating disappointment!

As soon as we bought our new microwave, I saw what appeared to be hair on the door. I tried to scratch it off but I could not so I wondered if it was a crack but I could not feel it. As time went by, many other lines appeared but I could not feel them, just see them. After a couple of months, I noticed the first crack could be felt and then soon after that I could feel the other cracks. The first crack goes from the glass to the edge of the door and is wide open and the door edge kind of just hangs there. There are now about 20 cracks and the door will most likely fall apart soon. I called Whirlpool and they lied and said there have been no complaints at all about their doors. I read them some of the names here on this site having the same problem and the best they can do is offer to sell me a new door for $180. I told them that their product was defective and need to be recalled or something and he again tried to send me to the parts department to sell me a $180 door. I told him if that is how Whirlpool treats their customers, I would no longer buy anything from them.

I purchased a Cabrio Platinum 4.6 top-loading washer with model number WTW8240YW0 in January of 2013. My machine has a consistent/re-occurring problem of not rinsing the clothes well. After multiple washings, including the extra rinse, my dark clothing still come out with lint, dog hair, dirt and white residue all over them. I have already checked to see if the hot/cold hoses might have been crossed. I also checked for water pressure to see if water is exiting the machine properly. It is still under warranty, and I have scheduled for a repairman. However, I will most likely return the washer to Lowes.

We purchased a Whirlpool hot water heater approximately 4-5 years ago and have had problems with the pilot staying lit. I contacted Whirlpool and their trouble shooting included doing a draft test (I am a teacher not a plumber) and removing the closet door that houses the unit. I am very frustrated by this entire ordeal and would like if they would replace the entire unit. At this point I dont want another Whirlpool product. The plumber made a service call at 12 noon and by 3:30 we had luke warm water and by 6:00 pm the water was ice cold! I will never recommend any Whirlpool products.

I love the large capacity of the washer. But something is turning my whites YELLOW! I have never had this problem in 40 years of washing clothes. All of my whites come out yellowish and I am getting what could be rust stains on heavier cloth (white denim). Also, I regularly used the soak setting on my old Whirlpool. That setting is not available in the Cabrio. I have tried catching between cycles and the drum is constantly emptied. I wish Id read these reviews before I bought.

I purchased my Whirlpool refrigerator last Summer and so far I’ve had no issues, no probs! I love the energy efficient refrigerator along with its easy settings and options to use a ice maker. Wouldn’t trade my Whirlpool for any other brand!

My whirlpool Duet Washer has been repaired twice in three years for more than half the cost of the original product. Now it faces another repair--not worth it!Shouldnt a major appliance last longer than three years? Whirlpool will do absolutely nothing.

Cabrio washer lid warps twist and cracks the frame. Not a proper lid design apparently.

WTW6340WW0 - When washing clothes, on the last spin it stops and gives an UL error message. I make sure all the clothes are level and restart at that point but still the UL error message appears and water starts leaking from the underneath of the machine. Weve reset the and unplug the machine but no difference. Please help on what else to do.

I have owned this Whirlpool Cabrio machine and dryer for almost 5 years. It has been a nightmare. I am forever getting it fix. Now its the notorious LD light, not draining, and it has actually drained, and the company I bought it from does not repair them due to so many problems. Got a plumber to look at it and got it to work.. This is after the company came, charged me 130.00 to tell me they dont repair it. I bought this machine because it was large and I have a big family, energy saver (no, it did not save as much as they claimed) and uses less water. The dryer is wonderful. But the 1900.00 I paid for them was not worth the price. I now have to go up and down my cellar stairs 6 times per wash to stop it, shake the hose, and restart it. A load of laundry takes close to 3 hours due to starting it over. I am gonna buy a Maytag which I use to have and take this to the junkyard. Thanks a ton, Whirlpool and I read all comments and they are ALL true.

I have the stainless steel Whirlpool Gold appliances. They look beautiful but do not work for long. For one, the dual burner never heated properly on the cooktop. I just worked around it. The oven vent on the cooktop left brown marks on the stainless facade attic top by the clock. Ive read some have melted this area. Then after 2 years, the entire front glass door and handle fell off when I opened it. It not only fell, but the cheap plastic lip that holds the door on cracked so it is impossible to get back on. So, since I cant afford a new stove. Im stuck with this horrible looking mess in my kitchen.

My stove hasnt been a problem from the start. I have had to buy two parts one for the oven, and the top. I feel my stove is dangerous. I would not buy a Whirlpool again. I would like to know who makes the stove that dont costs a arm and a leg. My stove is less than five-year old.

I bought my microwave on Dec. 8, 2010 and paid to have it installed. On June 29, 2011, the microwave quit heating anything up so I called Whirlpool. They sent a technician out and he repaired the magnetron. The tech said it was defective. I accepted that but then on Nov. 8, 2011, the microwave quit again, same problem. I called Whirlpool and told them I thought it was a lemon and wanted it replaced but they refused and said that they paid to have it fixed. They came out and fixed it. Same problem, the magnetron. Well, here we are another six months later, it has quit again. I have been on the phone with Whirlpool. I spoke to a lady named Barbara and she said even though its out of warranty, they would be willing to pay for the parts, not the labor. Of course, labor is more than the parts. So, I asked her whats going to happen another six months from here on. When it goes out again, she said that that was it. They werent paying for any more parts. I asked her for her supervisors number. She advised me to write a letter and someone would call me. Well, a lady named Donna did call and she told me the same thing. They would pay for parts but not labor and the offer was only good for 30 days. Also, I have the tech talk to their techs but she didnt have the number and maybe they could find the problem. Well, the problem is its defective. Thats all there is to it. We could fix it over and over again but its going to keep burning out. I told Donna surely I cant be the only one complaining about this microwave and her response was theres no recall on it. Something needs to happen. This cant be right. We spent hard-earned money on this product and shouldnt have such a problem every six months.

We bought our house in December 2010 and the water heater (fg1f4034t3NOV) just started to give me fits. I had the same pilot light problems everyone else encountered. The person at the 877-251-1679 number gave me a good tip and that may have fixed the problem in the short-term. They told me theres a screen for venting on the bottom of the unit and to use a bottle brush after turning off the unit to clean the screen. I did this yesterday and the pilot light has stayed lit. I called the toll-free number and was told the water heater was out of warranty, but they could send me the part to fix the heater at half-price. I ordered it and they waived ground shipping. I hope to have the situation fixed soon. I’m very pleased with the level of service.

I bought a Whirlpool Cabrio washing machine from Lowes 3 short years ago. Within the first year, it needed a new main board. Now just 2 years later, it needs another main board. It has never worked correctly. I have purchased another washer from another manufacturer and will never buy a Whirlpool product again and neither will anyone I talk with about this. Dont buy Whirlpool products!!

Lasted a whole two years, no warranty from Whirlpool. No biggie until I read countless complaints that Whirlpool OTR microwaves dont last. When I was young we had a Whirlpool microwave oven that lasted 15 years. Apparently this one (made in China) is the direction Whirlpool has chosen to take, cheaper products for higher profits.

Our whirlpool gas range has a defect - the material around the control panel is peeling and flaking; it is not possible to clean it and it is likely going to get into our food. It has not been cleaned with anything harsh - I use warm soapy water or stainless steel cleaner. I use the same thing on my other appliances and they look fine. I am waiting for a tech to come and look at it but after reading other complaints I fear that they are going to say it is cosmetic and it is not covered. Sadly, we can no longer wipe the control panel if it is dirty because the stainless steel is flaking off and it gets all over the burners and I am concerned it will get into our food. I am willing to bet the paint that is flaking off is not approved for consumption.I wish I had our old Frigidaire Gallery Series range back. I regret replacing it. Whirlpool was not helpful. They told me to contact the place I purchased it. The place I purchased it said it is a manufacturers defect. Someone suggested painting it with stainless steel colored spray paint which sounds like it is going to look awful. The new panel is $148 but it will need to be installed and if there is a defect how often will I have to replace it? I am very disappointed.

We purchased a top of the line (we thought) Whirlpool stainless dishwasher 15 months ago from HHGregg. All was fine until 2 weeks ago - it produced a burning smell and was making a funny noise. We had it looked out. The motor is burning out. I called Whirlpool and explained the issue. There is nothing they can do. It is over 12 months. Really? They cant stand behind their product? I understand if it was a small part or such but an entire motor burning out in just over a year? I know that not all products can be perfect, some times mistakes slip through the line. I guess it was silly of me to expect a company in todays age to stand behind their name and product. Obviously, with this company, it is buyer beware.

I purchased a Whirlpool Cabrio and a one year extended warranty two years ago. As soon as my warranty ended, my washer started to malfunction. I recently started to receive the F-51 code and the washer shuts down at the spin cycle. I am angry because I spent just under 1200 dollars on a washer a little bit over two years ago and now, it is sitting in my laundry room taking up space. When I called Whirlpool, they told me I could purchase another repair warranty for $316.94, which would take the cost over 1500 dollars for this washer and there was no empathy nor compassion for what I was feeling as a consumer from the customer service rep. I spent my hard-earned money on major appliance purchase and I think that it is only fair that I get more than a two year usage out of machine that was designed to last at least six years according to their website. There is no way that this should just be my lost and cost me additional funds.

First of all, I did not want to give a rating of one. Your system forced me to. They do not even rate one star.In summary of the below, I did not fail to communicate from the moment we received our appliance and Whirlpool in short intentionally wasted time to let the warranty run out to avoid replacing a lemon of a dryer. Please read details below.We bought our new dryer (model WED9400SZ) on 10/24/10 with a one year service & parts warranty from Appliance Smart in Apple Valley, MN. In March 2010, we called in to Whirlpool customer service to relay our issues & to arrange for service & repair after a few months of noticing holes in our clothing (at first thinking it was the new Whirlpool washer making the holes).Although we purchased the unit in late October, we didnt use it for the first time until late November (1 month later) as we just bought our home & took four weeks to paint the entire home before moving in. Then on December 29, 2010, we left for a three week vacation to Mexico & again hadnt used the dryer during that time. Returning home, we started to use the new washer & dryer (in late January 2011) but had thought it was perhaps the washer making the holes & it took us until to March for Whirlpools preferred service repair providers to determine that the holes were coming from the dryer. I do not have a reference number to refer to for the complaints to Whirlpool as I was not provided one.They only always asked for our delivery address which is: xxxxx ****, Lakeville, MN.The issue of the dryer making noticeable holes in our clothing and in one instance chopped a sock completely in half (both pieces found within the dryer drum not stuck behind the drum or sucked into another area of the dryer) has been consistently ongoing and to date has not been fixed. On several occasions, I expressed my concern to Whirlpool customer service as well as to managers (because the case had been elevated to where they had managers and review boards looking at the problem more closely) as we were getting closer and closer to the warranty expiration and the dryer had not been fixed. Routinely, I was told that regardless of the warranty expiring, if its the same issue that persists and had not been resolved while within the warranty date, they would continue to honor the warranty by continuing to try to fix the problem or replace the unit at no additional cost to me if necessary.Whirlpool had escalated this repair issue (multiple times) to their review board and determined that the dryer was indeed repairable and continued to send out Twin City Appliance to repair it. Finally, just 23 days out of warranty, Whirlpool deemed the dryer should be replaced, but at the cost of a new machine $370 to us (which they somehow prorated to get that figure). We paid $399.98 plus tax for our supposedly new dryer so clearly this is an unexcitable resolution. In speaking to Rhonda this morning, she further prorated the new dryer replacement cost to $260 to include installation and another one year warranty and gave us until December 21, 2011 to take advantage of.This product never worked from day one (a lemon) and has caused roughly $400 in damage to our clothing (all photographed for proof). This has further resulted in me missing work to let in repairmen & and taking great amount of time to lay out out wet clothing around our house to air dry (again, all photographed. ) This has caused extreme stress for me in spending hours and hours on the phone with Whirlpool and repair people (cell phone records of dates & conversation length as proof). I have also developed great anxiety attacks in using our dryer, scared at the outcome of which of our clothing will be ruined. After having two different service repair companies (A&E Factory Service and Twin City Appliance, both in MN) at Whirlpools insistence come to our home on more than 10 occasions within the year warranty to determine the cause & try and repair the faulty machine, this proposed resolution by Whirlpool is absolutely unacceptable. It is important to me as a consumer the this issue is formally filed with a reputable institution (BBB). I feel we have no choice at this point but to contact our lawyer and take this issue up in the courts. Resolution proposed:I am seeking a replacement of our dryer at the equivalent or greater value than the model we purchased and a letter of apology from the CEO or equivalent position in their corporation as I want to know that this poor level of customer service provided by their company was indeed brought to their attention. I am also asking for $400 to replace our damaged clothing. When this goes to court if not resolved via the BBB, I will ask for pain and suffering damages as well.This has been an unbearable chapter for our family this year, one that has weighed heavy on us and caused great stress, anxiety and loss of money and time. I am in shock that a worldwide corporation with the longevity and commercial history and quality service that Whirlpool was known for cannot admit that this lemon we purchased is a (most likely) rare instance and step up to the plate and demonstrate integrity and show value for their customers by doing the right thing. Time after time their customer service reps promised I had nothing to worry about and that if the machine could not be fixed even if it fell out of warranty, they would take care of the replacement of fixing it at no additional cost to me.

Had a part come off right after our purchase but was a easy fix to repair. The silverware basket also kept coming off until we looked at it and realized it was on wrong. This dishwasher is much quieter than our last one. It also shows fingerprints. We got this dishwasher in a group purchase during a sale at Lowe’s that included the refrigerator a stove, microwave and this dishwasher.

My refrigerator has needed several repairs in the 5 years since purchased new. Several plastic parts (bins, handle, etc...) have cracked and ice maker no longer works. Dont think I would purchase another Whirlpool major appliance if at all possible, as I am deeply dismayed at how this one has held up.

Whirlpool 70328 215 IMFRESH ROY 5S purchased on 14th Feb. 2016. It has stopped cooling on 11th April 2016. Complaint lodged on 12 April. No serviceman attended and not connecting toll-free number. Never, never go for a Whirlpool refrigerator.

The dishwasher keypad failed after 1.5 years, went through 2 gas ranges, peeling paint and orange flame in less than a year. Now dealing with the washer, the pump is spitting out white plastic after less than a year. No more Whirlpool in this house.

We have just built a new home and have spent a ton of money on appliances. I so wish I had looked up the reviews on this Whirlpool Cabrio Washer before we bought it. It makes a very loud annoying sound through at least a third of the cycle (which I was just told by Whirlpool is the normal agitating sound). We have also had to have service out here twice in the first few months because some of the clothes come out dirty in areas that were folded over because of lack of water even on the high water setting. It also, ripped my favorite white blouse right in half. Trust me DONT buy it, you will be sorry.

Most dissatisfying experience with Whirlpool. In 2013 I bought a stackable Whirlpool washer and dryer. Everything worked well for two months, and then the washer started having problems. The washer memory board unit (MBU) needed to be replaced. This was done under warranty. One and half years later I started getting the error F07 which means an electrical problem. I called Whirlpool and they told me a technician would cost $85 for a service call. I delayed the call until today.The technician came, did a diagnostic and then advised me that I would need a new MBU. The cost plus labour amounts to almost the cost of a brand new washer. To add insult to injury, Whirlpool advised the service call would cost $89. (They upped the price since my last call.) You can imagine my shock when the technician told me that the $89 covers the first 15 minutes. I paid $133.34 for one half hour diagnostic testing and to be told I need a new MBU which is on back order for at least 6 months!!! My recommendation is - NEVER BUY any Whirlpool product ever.

Purchased our Whirlpool Gold Oven in October of 2013 from Best Buy. The oven works fine, but using the oven to make pizza on March 30th of 2014, a fire started in the drawer under the oven. The oven was set at 400 degrees. Several oven mitts were stacked in the drawer. There was no major damage done to the range, other than a bit of discoloration to the white trim, but we will never put anything in the drawer under the oven and would advise others to do the same.

If you have the double oven below with bad board, start shopping for a new oven, but the part is no longer made. How can you end of the life a product after only 6 years? This is about the RBD305PDS12 double oven! I have wasted 3.5 days with Whirlpool/Maytag. Its very Frustrating how each department passes you along and makes promises about what the other department can do, resulting in zero satisfaction. None of them are well informed to say the least.I have a 6-year-old double oven that has a bad board and after 3 days, I find out it is no longer made. I paid $1500.00 six plus years ago and now I get to spend $2000 plus to get a new one. Again, how can you end of life a product after only 6 years?

It is a very reliable and efficient washing machine. I enjoy the energy saving features as well as how clean my laundry is, no matter how soiled they may be. I would definitely recommend a Whirlpool washing machine to a friend.

Purchase a brand new Whirlpool fridge at the Fry’s Electronic in 2017. Broke down in 2018 almost 1 year after. Called Whirlpool company for replacing a new one. They didn’t replace before they had sent out a certified technician for fixing 3 times. It took forever to fix it, and still had the same problem after months. Finally, they agreed to replace a new one. Now I still have the same problem with a newer one which they replaced it over a year ago (including fixing and placing time). Just called to the Whirlpool company today for fixing or replacing, spoke to rep Sara, she said that it’s no longer under warranty because it’s more than 1 year. I told her that because the company didn’t replace right away; therefore, it has been more than 1 year; but from the time they replaced it, it hasn’t been 1 year. Ill never buy any Whirlpool products again.

Whirlpool g2 convect/micro over the stove oven - This top of the line oven is JUNK, KEEP YOUR MONEY-DO NOT BUY THIS JUNK! I have had problem after problem. Starting after only three months. Defected door switch, touch screen, flashing screen, error message. The service repairman and I are on first name bases. Thank goodness for the, out of my pocket warranty which I no longer plan to keep. I NEED A OVEN AND DEFINITELY NOT A WHIRLPOOL.

I love my Whirlpool gas stove and oven. We opted for the convection feature as we are a family of 7 and often need multiple items in the oven. This was a very useful detail. I didnt know I needed that. I now cant go without!

Bought this refrigerator in June 2018. Had issues with freezer section and service technician came July 19. Issue was resolved but only temporarily. Had another technician come in Oct 3 and was told he had to order a new freezer drawer which should take 3 days. Now being told the drawer won’t arrive until Nov 15. You call that service? It would have taken less time to get a new refrigerator. I would never recommend buying Whirlpool products to anyone. What’s the point in buying a product that you can’t get proper service on.

In less than 4 years the top lid broke at a poorly designed hinge point (+$200). Cabrio washer mercilessly tangles/twists clothes; HE does not totally rinse all detergent from clothing necessitating extra rinse (so much for efficiency); now at 4 year point bearing has gone and machine sounds like a freight train (+$250). Do not recommend this item if this what to look forward to. Called Whirlpool initially about tangling/twisting problem and just got lip service about arranging clothes. Duh, did that already.

We got the convection oven. It has no element like the one we had before with the fan. It is useless. We have to upgrade the temperature to get what we want. Difficult to clean. It does not cook like it should. We do not like it, period. Those electronic controls are not doing their work. No more Whirlpool appliances. Problems with the noise of our dishwasher also.

One year old Whirlpool gas oven/range w messed up control panel. Every brand new Whirlpool so far has broken or is messed up within first year of purchase. I am going to complain to BBB.

What a horrible experience. I purchased a Whirlpool Duet HE Front Loading Steam Washer in 9/9. I have used it no more than 15 times. It has an error code F70. I called Whirlpool and used one of their recommended technicians. He was there for no more than five minutes and he informed me that it was one of the two parts--one is $300, the other is $500. Both these parts are computer chips. He instructed me to call Whirlpool stating that they would give me the parts for free. I did, and they refused stating that the product is now out of the one-year warranty. This is clearly defective. I am now faced with $1,000 fix. I feel that I was further misled by Whirlpool because they should have told me before the service call that I was going to have to pay $1,000. The customer service reps and the manager were both unresponsive and rude.

WRF989SDAM00 - We spent about $1800 on a Whirlpool French Door refrigerator and at 1.5 years we had to replace the compressor for $700+. Apparently Whirlpool will only warranty for 1 year. The repairman told me the compressor he was putting in is exactly the same model as the bad one he took out so I guess I am not surprised that it only has a 1.5 year working range. We are now 1.5 years into the new compressor and sure enough it is dying again. Now it sounds like a jet plane taking off. By the time I replace it again I could have bought a new refrigerator. I am trying to figure out if this refrigerator is on recall because I cant keep replacing the compressor every 1.5 year. Never again will I purchase a Whirlpool product. I think they know the lifespan of that compressor and that is why the warranty falls just short of it!!

Whirlpool Cabrio top loader washer - I am writing to really complain about a washer I bought there at Metro. The people were great BUT this washer has been a REAL DISAPPOINTMENT!!! It is only 4 years old and I have had to have them come and replace the top of the machine. It has rusted around where you put the bleach, the soap. It leaks underneath the machine, its rusting on the bottom of the machine horribly. SO DISAPPOINTED!!! We bought all WHIRLPOOL products - washer and dryer, stove, microwave, dishwasher.What is it with these things? They rust so easy. I had a washer before this one for 14 years and it never did this. I guess things are not made with the same quality as years ago, but I will not ever spend my hard earned money on WHIRLPOOL AGAIN!!! I guess I will have to put up with this machine till I can afford to buy something else. VERY DISAPPOINTED CUSTOMER!!!

Got this refrigerator when I old one of 10 years through AHS home warranty. I asked for a similar one to the one we had. Surprisingly we received the Whirlpool which turns out to 5 times better than are old GE. Same height and width but deeper and with more compartments. We are extremely happy with it

Whirlpool Cabrio washer (WTW6400SW2) - After a few years of working, my washing machine lists a code of F50 and will not spin. After three visits from a repair company, they couldnt fix it and said we need to buy a new one. It seems like an electronic problem, but we have to replace the whole machine. Consumer Reports says a machine should last 10-14 years. Numerous people online have stated the same issue with the same model. More than one person stated there is already a class action lawsuit on this machine? Please help. Who can afford a new expensive machine after a few years of service?

When renovating my kitchen I went with all Whirlpool appliance. I have nothing but trouble with my fridge. About a year old we had to replace the motherboard at our expense. After having that done, about 6 months later I had to defrost it so it would work again. Now it has to be done every month. All they say we can book another service call at my expense again. All I say thank goodness I kept my old Frigidaire. It saved me more than once. So my advice is stay away from Whirlpool. They dont stand behind their products from my experience.

We purchased a high end KitchenAid Refrigerator Dec 2018. Rust developed on water dispenser door in less than year. They would not honor warranty. Since March we have had ongoing cooling problems with 5 service calls and 4 different fixes and unit still doesnt work. Local authorized service company, Fields, in Jacksonville FL is incompetent. Whirlpool doesnt return calls. The products value is not consistent with the high cost. Here are the gory details. Ref: Setzers, Jacksonville FL (sold unit). Fields Jacksonville FL (factory authorized service company).Less than 1 year in, it began to rust. We called for a Warranty check. Fields Appliance (their factory authorized service company) came out and agreed all 5 doors needed to be replaced. A month rocked on, finally we called to find out where the doors were, and were told Whirlpool (Makers of Kitchenaid) denied the claim. Citing that we lived near the coast! Well, our other appliances arent rusting and the refrigerator doesnt sit outside! They sent us a 6 oz bottle of rust cleaner. A few months later, this refrigerator stops cooling! This was in March, 3 months out of 1 yr warranty. The refrigerant system is warranted for 5 yrs. This was also right at the beginning of Covid 19 shutdown. Fields could not give us a appointment, due to shutdowns. So, I called a local company to fix it out of pocket. He discovered a leak in the coolant lines, fixed the leak and replaced the coolant ($453.61 on 4/9/20). Great, it works! About 3 weeks later, it stops cooling again. Called local service repairman out once more to see whats going on. He replaces a thermal bi metal sensor and well ahh! It works again ($100 on 4/28/2020).About 3 weeks after that, it stops working again! We are thinking by now, its a problem for Setzers, Whirlpool, and Fields. We call the local service repairman out to confirm and he states that the evaporator fan motor will need to be replaced, and that part replaces all sensors as well ($59.99 5/28/2020 service call). We call Setzers and schedule an appointment with Fields. First appointment we could get was 6/16/2020. Guy comes out, and cited a factory defect, per a technical bulletin he had, and relocated a sensor. Simple as that, he assured us it was fixed! Even though I pointed out it felt no cooler when he packed his things to leave. It did nothing! In the background Setzers (when they would call back) were supposedly working with Whirlpool to help fix the problem! Whirlpools reply was that since our repairman was not factory authorized, it completely voided our warranty! Explaining we had no choice, since Fields wouldnt come out and by now we are without a working refrigerator for 3 months, they could care less! Feeling totally frustrated, we call Fields again! On 6/19/2020, they send out another repairman. This guy came in, opened up the back, and immediately stated the refrigerant was overfilled. Didnt do any diagnostics, just told us that we were **, and walked away, without even putting the refrigerator back in place! Neither Fields rep hooked up a diagnostic tool to confirm any real issue, I guess they just knew! Total incompetence! So... As of now we have paid the local repairman ($448.33 on 6/26/2020) to order the evaporation fan motor and install it this coming Monday (7/20/2020). Total amount out of pocket at this point, $1053.90. It took that long to get here! Wish us luck! Setzers wiped their hands clean of the issue and told us to call Whirlpool. We did have not ever received callback.

Whirlpool Duet pair. Like Whirlpool products and have had good experience with them. Have had the pair for 3 years. Like the way they wash and dry. Clothes do not take a beating. Only dislike is the vibration on the washer. I look for capacity and extra features such as: steam option and extra cycles. Now I also look for noise and vibration. Would definitely like to stay with Whirlpool. Definately cost is important, but for the sake of a few dollars more the options and the brand are something to be considered. Having a steam cycle and wrinkle cycle are important in any dryer.

Whirlpool hot water heater - The water coming from the faucets when it is hot is red. Therefore, I contacted Whirlpool and was informed that the anode has failed. The anode is not covered because, according to this company, it is not considered a working part. It baffles me that the anode is not a working part since it keeps the tank from rotting. I have only had the hot water tank for three years and this part has failed causing my hot water to be red. Since this company contradicts itself, I either have to live with red hot water (rust) or replace the part on my own. Unlike your company, Lowes has customer service. They apologized and will be paying for half of the expense for the part. Unfortunately, I still must pay for an employee to replace the part. This whole situation is absolutely ridiculous. I will never be purchasing another item from your company and in addition to that, I will tell everyone I know to avoid this company at all costs. You should strongly consider revising this policy before you lose all of your customers.

Bought Whirlpool refrigerator (Model # WRF560SEHZ00) December 2018. After 2.5 years, the door hinge failed and could not be replaced. $1,000 for new door. Dont buy! Too bad there wasnt a 0 option for the rating.

Whirlpool gold model GI6FDRXXQ06 - This fridge is 3 years old and we are about to put the fifth ice maker in it. Vegetables freeze in the vegetable drawer (yes, its set correctly). Our repairman even says the design is faulty but since the warranty is out, we have to keep replacing the units!

The machine never allows enough water to clean the clothes and I do not have the option to add more water or to spin the clothes again. The maker of this machine must think that people do not have the ability to know how to wash clothes or think for themselves. I need a washer that I can tell to add more water or just spin these clothes again. Very disappointed. I need an older model that I can control.

What is the brilliant idea of a mode dial on a washing machine that needs to be pushed in or pulled out to engage its function??? In other words, why is there a free-spin mode of THE DIAL itself? Okay. IN OTHER WORDS, why not just let the handle part of the dial stay affixed to the red line mark, so that they continuously turn together at ALL times???

This Whirlpool top load washer has been an awesome product. I have had it for 9 years and havent had a bit of trouble. Its very quiet and very reliable. The only maintenance is running a cleaning tablet on the cleaning setting once per month, and it tells you when its due... No musty smell problems that I hear from people with front loaders. Its a great product.

This Whirlpool side by side 2 door Refrigerator/Freezer stopped working yesterday. It was manufactured in 04/2013, and I purchased it from Lowes on 5/26/2013. My invoice number is **. The last 2 refrigerators I have owned worked for well over 20 years each. Actually, longer, but I moved away from one of them. It is unbelievable to me that after 3 years, and 3 months, this unit has just stopped working. Of course, it is coming at a horrible time. In addition, it is summer time in Southern California, so the heat is high, and the desire for cold drinks and foods is also. It had been working well, until yesterday. Today, I am experiencing the foods become warmer and warmer. I will not be purchasing another Whirlpool Product of any kind.

My Whirlpool refrigerator/freezer stopped cooling just after a year. I had to buy a $319 warranty. It was fixed, but broke several months later. The repairman said he would try to stop the leak and it worked for a couple more months. The refrigerator was obviously irreparable and we should have had it replaced by Whirlpool at this point. Now, that it broke again (stopped cooling and freezing) the repair service is giving us the runaround. Its over a week and they wanted us to call a repair service and they would reimburse them. The repair service and Whirlwind know about this problem, but refuse to acknowledge it and are getting away with it. With all the comments Im reading here, there should definitely be a recall. Id like to know what it takes to have one authorized.

Bought Whirlpool French door refrigerator. Unit was defective when delivered and I told them so. That was on 06/14/2013. Unit got progressively worse and finally has quit completely. At Whirlpools suggestion we bought a Whirlpool Repair Plan Plus One (another scam) for $300. Repairman came out and told us the refrigerator couldnt be fixed. Now Whirlpool suggests their only option is for us to buy a discounted model. This refrigerator went from bad to not working at all in less than a year and a half. Anyone that buys a Whirlpool appliance with knowledge of how they treat customers and back their products has to be a little crazy.

On August 16, 2016 I received delivery of an Whirlpool under counter refrigerator that I ordered online from Home Depot. Model # WUR50X24EM. Five months later, on January 10, 2017, it stopped working, I called Whirlpool for repair. They referred me to their service company, I called the service company the same day. They had a repairman out on the following Tuesday, 1/17/17. The repairman said that he will need to contact Whirlpool to order a part. Whirlpool sent him the wrong part. After numerous phone calls no one from Whirlpool could figure out the correct part number. The repairman kept sending over pictures and information on the correct part, but this all went nowhere with Whirlpool.On 2/7/17, I called and started yelling. I had been very patient up to this point. I was finally offered by Whirlpool a parts research to determine exactly which part was needed. Plus a $50 Visa card to appease me. At this point, its been four weeks without a refrigerator and no one from Whirlpool has put any effort towards trying to figure out the correct part. On 2/16/17, I called Whirlpool again to find out if they had found the correct part. They told me that the new part had been sent to the service company and Whirlpool scheduled me an appointment right then for Monday, 2/20/17.So today is 2/20/17, the repairman came and went, Whirlpool once again failed, they lied because the repairman came out with the wrong part that was originally sent to him when he ordered the part back on 1/17/17. I called Whirlpool and asked for a manager. They connected me with the Resolution Specialist. I told her everything and pointed out that it has been six weeks without a refrigerator. She said she will take care of it and get the right part ordered. I asked her how long I should have to wait, cause at this point I have waited long enough. She said she will have an answer by the end of this week. I dont believe her, I feel as though Whirlpool is pacifying me. I dont understand why they cant order the correct part.I have no faith in Whirlpool that they will do the right thing or have any understanding on how inconvenienced they have made me. I have no faith to the point that I ordered another refrigerator from a different manufacturer. It will be here tomorrow between 8am-12pm. Oh, and Home Depot, they washed their hands of this a long time ago. And, I have yet to see the $50 Visa Card.

I have a Whirlpool Cabrio washer and dryer combo. Recently, I have learned that the washer has a very common problem with the water pump. I have read amazing amount of complaints about this problem and apparently the company has nothing to say about this. The cost for parts and labor for replacing this pump is about $400.00, almost half the cost of the unit. This is unreal!

We purchased a WRF989SDAM03 model French door refrigerator in September. A month later it began to make grinding noises when running. The noises got louder until it sounded like a car idling. We called for service, and the technician diagnosed a failing compressor. They replaced the compressor with some difficulty. Three days later we lost cooling. They replaced the compressor again. Now the refrigerator cools, but it runs 100% of the time. I dont mean frequently, I mean it NEVER. SHUTS. OFF. Its never not running. Today a technician came out, and after 1.5 hrs of diagnostics on the phone with a Whirlpool engineer, theyve declared that it works. Whirlpool refuses to honor their warranty and says that because the unit cools, I should accept that it runs 100% of the time. I can get no resolution from Whirlpool.

I purchased a new gas water heater from Lowes and paid a plumber to install it. I have been having problems with it staying lit. Once I noticed the issue, I notified my plumber and the plumber was aware of this on-going issue with these water heaters. The plumber told me to call Whirlpool and have them send me a new thermocouple. Ive been putting it off until now, but realized today over the phone with Whirlpool Customer Service that the problem is with the vent. The manual that came with the water heater has a horizontal venting installation, yet Whirlpool claims that it should be vented through to the roof and they sent me, via email, the correct manual. When I asked Whirlpool how the plumber was supposed to know, she said that he should have known that it was not the correct manual (even though there is no model number written anywhere in the instructions manual) and that we should call to make sure that we have the right manual before installing my next product. So, I need to double check every purchase I make! Or is this only with Whirlpool products? After speaking with two different Whirlpool reps, I have concluded that I need to purchase a new water heater, but believe me, it will not be another Whirlpool!

I bought a Whirlpool Cabrio washer and dryer on March 2010 from Leons under the dont pay for 18 months. It took 2 months for me to receive it. I thought it was a great washing machine. I made my last payment on July 2011.On the first week of August, the machine stopped working. The F 51 code appeared. I then looked up the code. I also looked up complaints. I called Whirlpool customer service and was told it would be $81.00 per hour for service plus parts. I asked why there are so many complaints about this machine, and after spending a good amount of money on what I believed was a good make of washing machine, I could not believe that they would expect a customer to then turn around and fork out that kind of money for repair.I was told that the one year warranty has expired, so it is my responsibility to pay. I am a widow with 2 children, working 7 days a week to pay my regular bills and now they expect me to pay for repairs on a washing machine that is only 15 months old. Thanks Whirlpool. I will be sure to tell everyone not to purchase Whirlpool products and thanks to my neighbors for letting me use their washing machine because I cant afford to fix mine.

Absolutely love the oven/range electric smooth top! Cleans up well. Works well. We bought new along with refrigerator and microwave as a set. We had problem with icemaker, told us we needed new door (well within warranty coverage) then wrong door was sent and company told us that they could only send one door and that was it. Incorrect door sent back. Repairman attempted to fix several more times. We finally quit trying. Husband says we can never buy Whirlpool again.

Bought a higher end Gold Series French door refrigerator. Immediately the door would malfunction and the the piece that pops out to seal the gap between the 2 doors kept piping out when the door opened...They came out and replaced it which did nothing...The repairman said we have to open the door slowly...Give me a break...Have a older cheaper model that is almost the same and its always been flawless.Now in year 2...the whole system shuts down out of the blue and thaws everything then suddenly works for a few months...Repair guy says cant do anything if he doesnt see the problem...Just got back from long vacation...We turned off the ice maker and emptied...Returned home to damaged wood floors and a bin full of ice...System reset when it restarted and started making ice...2 years old and we have a Samsung on order and the Whirlpool is going in the trash...Weve had many whirlpool products and the defects are getting worse every year...Absolutely done with them!

All of sudden without any notice there was such a clatter. We dashed downstairs to see what was the matter. My washer Cabrio was on its side off balance. I hollered what is the matter. We sit it up, see the back side bulge out and with some searching we discovered the balance thingy was broke. Now I bought April 2012 while going through Chemo May 2014. I burying my washing. Call Whirlpool. Well they say I file this away sorry about your luck - lol. Do not buy this washer unless you want another one in two years junk and they will not help. Well they will if you give them more. The 1400 dollars I already gave them for the set is not enough.

I am very disappointed in my Cabrio washer. I have had it for two year and now I have to spend $ 250.00 on a machine that sounds like Im in a machine factory. It is so loud in the spin cycle that you cant hear a TV or radio. Also the lit of the washer broke in the start of the second year. I had my previous washer for 15 years before requiring a service call. I have to agree with all the reviews that this washer should be recalled. Maybe if we all call the media in on this problem Whirlpool will be forced to pay for a recall or repairs. Another case of big business ripping off the consumer.

Oct 14th I walked down to our basement to find it flooded. Turns out the leak came from the solenoid that controls the water feed to our Whirlpool Gold Series refrigerator. Now, some $28,000 in damages later - floors/cabinets/walls/electronics - you name it. The repair company said that they replace these units a lot as it is simply a faulty design and Whirlpool knows this as this part is very difficult to obtain - too much demand. Well aside from the cost, the inconvenience, and the rise in our insurance rates the repair person said there was a good chance of the new part failing as well - it just cant take the water pressure as it is just cheap plastic. My advice - stay away from Whirlpool!

Very unhappy all the way around with Whirlpool. The first refrigerator shipped had to be replaced, I do not remember the original problem, just the ordeal involved. The replacement had to have the computer board replaced twice, the icemaker stopped working after a few months, the freezer door does not seal properly. And now, after less than 3 years, the drain is clogged. After researching, come to find out this is a common problem and has resulted in many water damaged wood floors, including my own. Never Whirlpool again. There are much better brands on the market today with better price points. I highly recommend staying away from Whirlpool.

The 12 year warranty, means nothing. The heater only worked for 30 months, and then its upper sensor fault code flashes, and the heater shut down. I called Whirlpool, and they have me use an ohm meter to help troubleshoot the problem. So if you are not handy, you are out of luck. They decided it was my control unit that is defective. They will send me the part free, but I have to pay shipping and installation. What a deal, and what kind of management would dream up of this. The heater is marketed as a 12 year warranty model (only on the tank). Would anyone, having been through this, buy another Whirlpool product?

We purchased a new Whirlpool water heater April 2013 at Lowes and every 3-4 months the pilot would go out. My husband would simply re-light the heater, I guess he didnt think it was a big deal. However, in September 2014 the water heaters pilot went out and would not re-light, so I contacted Whirlpool about the warranty. It took 4 telephone calls (two of which involved a plumber, per Whirlpools request), and several days of cold showers for an authorization code to purchase a $8 part (thermo coupler). The hassles that Whirlpool put me through, no one should have to endure. Who ever heard of a technician telling you that they have to talk to the plumber, when you call them to explain a problem with your water heater, such as, the pilot will not stay lit and the plumber said it is the coupler (I couldnt remember the whole name of the part, but surely they should have understood what was wrong). Secondly, providing a plumber (unless youre married to one) to converse with them involves more money. Now I have a plumber at my house so I call Whirlpool and this technician insists that the plumber perform a test on thermo coupler to make sure that it was faulty before she gave the authorization for a new one. Yet again, when I called to Whirlpool with the plumber, while I was voicing my problems in resolving the issue of my water heater with this technician, and she just hung-up on me. So as not to be defeated and having already invested in the expense of the plumber, I called Whirlpool again and requested a manager. The technician asked if she could help and I informed her of my previous encounters. She apologized and took my information to have a manager to call me later; however, she did give me the authorization code for the thermo coupler without delay. When I went to purchase the part, I didnt have the old part (as trade; the plumber hadnt removed it), so I paid for it out-of pocket, to return the old part later.

Bought unit from Lowes in july 2017. Shortly after icicles started forming on the roof of the freezer near where the door & frame meet. Called authorized service repair company to have them check out. Tech knew right away what was wrong. Appears Whirlpool has the parts made in China & then assembled in the USA. China has overfilled the freezer door with insulation warping the door. This makes the door seal sag on the bottom & pull away on the right side. No way to repair. Was told they need to order a new freezer door.Weeks later I get a call that Whirlpool cannot get a door replacement!!! Said they will give Lowes a store credit. The floor model at Lowes has the same defect. When Lowes ordered a replacement unit they opened the packing & found that this unit has the same defect. I am replacing with a Frigidaire! Where is the quality control at Whirlpool. Anyone at Whirlpool who puts these units together could not help but see this defect - but ignores it & ships it out anyway. Thats what you get from farming stuff out to China. No excuse on Whirlpools part. Maybe Trump can save Whirlpool.

We bought a Whirlpool 2 years ago. It is an upgrade for us. Has features of ice, light, temp, water fill. Other options, too many to list. Upper 2 door, pull out 3 drawer with freezer. Lots room. Very convenient. Would fit a family’s needs. Great for a handicapped person.

On Dec 18, 2015, my hot water heater located in my garage started spewing water out into my garage, driveway, and into the street. I called Lowes, whom I purchased the water heater in Jan 2011, in which it was still under warranty. I was told to call (Whirlpool) 877 817 6750, the order was placed for a gas shut out valve after going through a check system. I was then given the names of two local preferred technicians to repair water heater, whom was not available. The representative from Whirlpool (American water heater) told me I can get the plumber of my choice, authorization number was given. I had to call the (Whirlpool) (American Water Heater) back and was told the part was ordered 2 times. The first part will come on Dec 19, 2015 by UPS, and that the second part will come on Dec 21 by UPS, that a prepackaged label for return will be attached, and to tape the 2 boxes together to send back to the company--one box with the old part, and one box with the new. So, I sent the boxes to an address in Junction City, Tn. But I was not sent prepaid label, so I kept by word and spent $14. I will not be reimbursed according to American Water in which I followed their directions to a tee. So the walk away, the customer is always wrong, staff is not being trained the right way, and as a customer I am out of money and making adjustments to the way of customer service. No service. Just a waste of time, effort, and money.

I purchase the front load, energy efficient brands, low water usage. Love Whirlpool; never had a problem with their appliances. Front load, low water usage, clothes dont sit and spin in dirty water. Dryer has multiple cycles. Perfect for the whole family. My last Whirlpool set last me over ten years, wanted that same quality level in my new purchase. I wanted a quality machine. I was very familiar with the Whirlpool brand and knew that was going to be my first choice in a brand. These were full size. The tub is large enough to hold a king size comforter and wash it without destroying it. The dryer has a separate attachment for pillows and shoes (sneaker plus) and was competitively priced at the time of purchase.

This diswasher is streamlined and elegantly desiged for any kitchen. It stays externally clean with easy to wipe surfaces. Easy to use controls on the top of the door that cannot be accidentally hit when walking by the item. Plenty of internal space for lots of dishes. Internal silverware rack is easily removalble and not in the way of dishes. It is extremely quiet when running, like a soft hum in the air. A real "bang for your buck".

Soon as warranty expired issues with product. This should not happen. Made in America, washer making too much noise. Products cost more but poor quality. What is this company going to produce? This is the world we live in.

I bought a Whirlpool refrigerator, model # wrt779reyb00 with serial # vs13537798. The icemaker quit working and then water started leaking out from the door. A&E serviceman came out to repair and said we needed a new door. It had been over 11 weeks and the door still has not arrived and we have been told it could be as late as November. When I purchased an item, I expect it to work and if not, to be repaired within a reasonable time or be replaced. I have called and been told that replacement is not an option and that I will just have to wait. This is unacceptable. I purchased this refrigerator with water in the door and an icemaker and I expect it to work.

Whirlpool Cabrio Platinum Washer - I have a 2 1/2 year old washer that has been serviced twice. This week 10/2/14 the service technician informed me that we had a bad tub bearing. The bearing failure caused a leak which corroded the rotor & stator. It was more cost effective to buy a new washer than to repair our unit!!!! Ive never heard of a washing machine needing to be totally replaced after 2 1/2 years. Any ideas how to deal with Whirlpool?

I bought a NEW Whirlpool 40 gallon, natural gas hot water heater from Lowes in May 2012. January 04, 2014, the main electronics failed that controlled everything. It has a 9-year warranty (after 1 yr.- parts only). What failed was the Gas Control/thermostat unit, and it takes a HVAC-trained person to replace it. Yes, theyd send the part - free, but required me to pay for installation. Talking with an HVAC business owner, he said hes replaced about 30 of these and he surmised that Whirlpool KNOWS that nationwide, over 10,000 needed replacement yet Whirlpool cares less. Ive had trouble with other Whirlpool products, so when my appliances, etc. go bad, I will NOT replace with Whirlpool products.

We purchased our first Whirlpool product, a washer, model WTW4800XQ 2 years ago. Started having problems with the clothes dripping wet after the wash cycle. Turns out the 2 year old washer needs a shift actuator and a wire harness that will cost close to $400 and take a week to obtain! I have had Kenmore appliances for the past 35 years. Ive never been disappointed it their performance or longevity. Each appliance lasting 15+ years and in the case of my fridge, it lasted 30 years! I am very disappointed in Whirlpool and WILL NEVER purchase another whirlpool product.

I recently purchased a new Whirlpool propane water heater. Dependable name, dependable product, years of trusted service, right?! We have bought many Whirlpool products over the years but never again. Got it home and installed it. It sounded like a plane taking off, and that was in the garage. Next came the lack of hot water. Mind you, we replaced a 40-gallon tank with a 40-gallon tank and the last one we had lasted 18 years without a problem.Well, same showers as usual, and we were turning up the heat mid-shower and again and again during the shower. Even turning up the heat on the water heater didnt relieve the problem. We are not happy with the product. And, no, there is nothing mechanically wrong with it; its just sub-par. Our water heater from 18 years ago worked more efficiently than this newer model. We called customer service, and we were told that unless there was something mechanically wrong with it, such as a defect, there was nothing we could do. There’s simply no recourse.Shame on Whirlpool for not making a quality product and standing behind it. This was a very expensive purchase - over $500.00. We thought we were buying a quality appliance. Very disappointed, and I will be returning it. I’m never buying another Whirlpool product again. I can only hope that the company we bought it from has a better customer service policy. Very frustrated and disappointed.

My husband and I purchased our Whirlpool Gold French Door Fridge-Freezer on bottom in January 2012. Water collects in the bottom of the freezer and creates thick sheets of ice. When the bottom of the freezer is a full sheet of ice, the water just drips onto the floor. I come home from work to a river of water that stretches across the kitchen--and now my linoleum floor is warping from the water. This started only 6 months after we bought the refrigerator. Im sure the warranty is out--what can I do?

We bought a Whirlpool side by side at the end of August 2017. In March of 2018 - the day after I got the letter about extending my warranty - they had to replace the diffuser - it was making a horrid noise and freezing my eggs and milk. This part went again in July. I insisted they extend my warranty which they did - until March 2019. The part went again in November. I again demanded an extension - now it is guaranteed until June 2019. I asked about replacement and was told that as long as it was reparable they would not replace it. This part is dying every four months. The first few times I called, the hold recording touted a repair app - that did not give me much confidence in the company.

I bought a Whirlpool gas hot water heater in 2005. In the first 12 months I replaced either 4 or 5 thermocouples and a total of between 15 and 20 from the time I bought it in 2006 and 2012. Only 1 time did the company replace one of them. When I would call them the rep would say things like, There may not be enough ventilation or Was it installed by a licensed technician? The 1 time they did take care of a problem the technician they sent out said NOTHING was wrong with the ventilation or the way it was installed. Oh yea, Customer Service told me that they did me a FAVOR (exact word) when they did that.In 2012 the hot water heater went out for good. The company would NOT do anything about it. I took it back to Lowes where I got it and they replaced it for me since the manufacturer wouldnt. The new hot water heater went out after only 3 years. I turned the hot water on and it was not getting hot so I checked the hot water heater to see what was going in. I found the pilot was burning, but the burner was not burning. I turned the water heater off and and checked everything out. When I tried to relight the water heater, guess what? It will not light. I am now being told that this heater has NO warranty, this 3 year old heater. There is MORE but I wont go into that now. Just know this has been the WORST product and the WORST company I have ever had any dealings with, PERIOD!!!

Our first Whirlpool washer barely lasted 1 1/2 years. They replaced it with another one that broke within 9 months. When it worked, it was great... When it didnt, it either overflowed or did not wring clothes tightly on the second rinse.

Mine came new with the home I purchased 3 years ago and so far I have had no problems at all. The only drawback is that if it is on, you can hardly tell it is running so if you forget you might interrupt the wash cycle unintentionally. It does an excellent job on dishes and the stainless steel front is easy to keep clean since there are no mechanical knobs or switches, you can just wipe it down and be done in less than a minute.