Whirlpool Cabrio Washer - Sucks. I purchased it when I purchased my house. After having the washer for a year and a half it stopped draining and wouldnt spin. I paid $75.00 for the service call from my home warranty and thought that I was good to go for a while. But here I am a year with the same problem. I will never buy another Whirlpool again.

We purchased the WRX988SIBM00, delivered 6-26-14. Immediately upon plugging it in, we noticed a seemingly loud hum to it. Thought maybe it would go away once the fridge cooled off, but the hum continues. SO sad because I love the features.

Ive had trouble with my washing machine since the end of May 2011. I have had over 5 service/repair calls which still resulted with the same problem. By the way, I do have a warranty on this product (which hasnt seem to have helped at all). I have never had such poor customer service in my life as I have had from Sears and can assure you, I will never buy another product from Sears or Whirlpool considering the experience I have had. I have missed numerous days at work only to wait for a repair appointment that never happened. Needless to say, I am very disappointed and would not recommend anyone to buy from Sears or Whirlpool.

I bought my Whirlpool induction stove several years ago. We normally use a toaster oven for baking as we are only 2 in our home. Last year I decided to cook a large turkey for the family. I threw the turkey into the oven and started cooking it. After an hour or so I decided to start cooking the potatoes etc on the stovetop portion. My potatoes started cooking and my element shut down. I did everything I could to get it going but finally resorted to the manual to see if there was a suggestion. The suggestion was that the oven had heated the burners too high and that I had to shut off the burners and wait for 5 minutes and try again to use them. The oven was only cooking at 300F. I waited 15 mins to get it running again. The stovetop went out once again and I had to stop cooking. Conversely Ive had the same issue with the oven. Ive been cooking in the oven and have had it shut down as a way to address the stovetop being too hot. How am I suppose to cook on this unit with any kind of confidence? I did an online chat with a rep today and they suggested getting a technician over to the house. I was told I could pay $129 to have them look at it. This is obviously a design flaw that I was never told about prior to my purchase and would never have bought had I known. Shame on Whirlpool!

I purchased this dishwasher (whirlpool WDF330PAHW2) in February 2019. Really worked great until May 2020. Now doesnt drain on the last cycle, smells bad (even though cleaned) and door leaks under handle on front. Really too bad. I have been a Whirlpool champion for 25 years. Now not so much.

Had this model (WMH73521CS-6) installed as part of kitchen remodel. After 8 months, microwave is failing, indicating door needs to be opened, then closed to operate. This does not fix the issue or reset the condition. AND, there is no way to reset the microwave electronics, not even power cycling (unplugging and replugging from/to electrical outlet).

Called 8/24/15 - spoke with representative about our two year old washer. Nothing Whirlpool can or will do.They have no other complaints about rust inside the lid and inside rim at bleach dispenser nor chipping of paint from lid. When asking the Whirlpool representative about the rust, he assured us there were no other complaints.This is hard to believe since our recent research clearly shows that other brands have had to replace tops due to rust. As for clothes not cleaning, no response to this issue. Whirlpool has not trained salespersons and therefore at the mercy of Lowes hard sales tactics and we were very delinquent in researching numerous complaints before purchasing Whirlpool Cabrio Platinum Model WTW8240YWD - Ranked lowest possible from ConsumerAffairs with hundreds of complaints. Whirlpool should be ashamed of product - clothes do not come clean, there is no soak cycle, no way to open mid cycle without losing all water, washer smells horribly, must be cleaned - are you kidding? Who cleans the washer that is supposed to clean clothes with a special cleaner?? We understand safety issues of water in open machine, wonder if Whirlpool understands the need to have a soak feature to clean clothes. Undereducated buyers like us and the totally undereducated salesperson at Lowes were obviously a horrible combination. It was all about sales for them. No one mentioned and we had no clue that the huge drum would not clean clothes even using less water than a traditional machine. We thought platinum meant a high quality machine. It clearly was a cleverly used buzz word for sales not a premier cleaning machine. Never, never, never purchasing Whirpool anything again. Wonder if Whirlpool cares, if they read the ConsumerAffairs reports, if they respond. Our hard-earned money is wasted. Our clothes are dirty, the washer smells, and the top is rusting out!

Whirlpool Cabrio Washer WTW7340XW sounds like a small jet during spin cycle. The Whirlpool Cabrio Washers have a very well known and well documented problem with the tub bearings failing. Many many disgruntled owners have posted their complaints online, and there are many videos showing the issue on youtube. This issue is so prevalent that the manufacturer has created a tub bearing failure repair kit for $350. The repair is so expensive and labor intensive that many of the certified Whirlpool repair shops no longer work on the Cabrio washer stating that a better washer can be purchased for the cost of this repair.That said, the manufacturers customer service group denies that the Cabrio tub bearing failures is a common problem and are quick to state that Whirlpool holds no liability for this problem. Ramping the complaint up to a customer service supervisor is met with the same canned response. Regardless of the thousands of complaints Whirlpool is claiming that it is normal wear and tear for the tub bearings to fail. The manufacturer should recall the units for this manufacturing defect in the Cabrio design.

I purchased my water heater from Lowes about 11 months ago. The heater worked just fine for about 3-4 months then a popping noise started like a drum. I called Whirlpool and got this song and dance story with several email telling what is needed to do. Whirlpool said it was a water knock and I needed to install some devices on my water line or a tanks which cost a few hundred dollars. I called the plumber and he replace the main control valve. Same problem again so I called several other times and a plumber came and said it was my water pressure in which his gauge was incorrect. I went Lowe’s to complain and they said they would check into the situation and call me. It’s been several days and no results. Still the same problem. The Heater is a piece of trash and would not suggest anyone purchase one. It a total piece of trash and will replace with a premier heater very soon. Requesting Lowe’s replace or will take to Small Claims Court along with reviews pointed here. By the way, they want $450 to install the items on my water line - almost half the price I paid for the heater.

I came here to see if others have had problems with their Whirlpool Cabrio top load washers. I was amazed at how many others forked over nearly a grand ($1000 with tax and extended warranty) for such a heap of nothing. I have lived in the same house for over 35 years, same water supply with water softener. Over this time, I have raised my family and been lucky enough to only go through two washers until 2 years ago when I purchased this Whirlpool Cabrio machine at Lowes. As with others, clothes do not get cleaned. Residue is present and in the creases of the tightly spun and tangled load. After calling Whirlpool and Lowes on nearly day one of my original purchase, no concern was given. Instead, I received the What type of detergent or Could it be your water supply? or What degree of soil does your family have on their garments? A white terry cloth washcloth should not come out grey, even after bleach! My GE and Maytags of the past always did fantastic jobs. They just plain old wore out. As for my new energy efficient machine that takes 86 minutes to wash a load, with expensive HE detergent, an oxy clean pouch, special fabric softeners, I scratch my head wondering how can this be efficient? If a pair of jeans needs pre-soaking, it cant be done in this washer. Instead, I spray the jeans with pre-soak, add my HE products, then fill a mop bucket full of water and dump into the machine 5 minutes after the 86-minute session has started. What a joke! For two years plus, I have vented to my poor husband who thought he was buying me a new innovative state of the art machine to make my life easier. I only wish there was somewhere or someone that I could contact to get some satisfaction for my agony with this poor quality product! Yes, I am venting. I dont have another thousand dollars to spend for a new machine. Believe me, if there were to be a class action lawsuit for this lemon, I would be first to sign up!

Whirlpool Gold appliances are junk!!! Our dishwasher just stopped working one day. It was about 2 years old. We tried all the troubleshooting ideas we found on the internet. Nothing worked. I had a 13 Year old working dishwasher when I bought this one. Sure wish I had left well enough alone. I think there should be a class action lawsuit against Whirlpool. I had also purchased a new electric range... It is constantly giving me an error message when I try to use the oven. We have to flip the breaker and that sometimes helps. I bought 4 of the Gold appliances... I’m holding my breath on the other 2. I thought I had done a good job researching before I bought. I remodeled my kitchen. It turns out that a company that I believed was reputable and worthy of my business are not.

Purchased a new Whirlpool washer and dryer at Best Buy 6 months ago. We complained to Best Buy and Whirlpool about our clothes not getting cleaned. In other words, my clothes are coming out of the washer dirty. My make-up towels come out with make-up, my husband’s fishing clothes smells like fish and my son’s bike riding clothes is full of dirt. Whirlpool’s answer was the technician is reporting that the machine is working fine. Whirlpool told me to use different cycles and detergent etc. and I have done everything they ask, but my clothes are still the same. I told them this is a defected item. A washer should do its job - wash dirt and smells out. I want a different washer and they refuse to exchange this item for another washer after a second call to technician. Best Buy is telling us there nothing they can do for us. What has America come to? The manufacturers and dealers are selling to consumers and taking advantage of them by not responding to the needs of the consumer. In other words, we the consumers pay for product, take time from work and personal time to reports these problems and we get nothing back, just the run around. Is there something we can do? What can we do? This is very frustrating. We work for what we need. We pay for what we need and we dont get what we need. On the other hand, the manufacturer and dealer get what they need, our hard working money. What can we, the consumer, do to get our hard working money worth????? If anyone knows, please share your experience.

I bought refrigerator in Feb 2017. Within 18 months internal surface got crack, contacted customer care but I would say Whirlpool India customer care department is worst across world, no courtesy towards customers, contacted them over phone very bad attitude, no response on email. Product quality is worst, its better to buy Indian brands. They are much better in quality & service. Totally dissatisfied with Whirlpool approach, at the end Whirlpool customer care is not at all bothered.

We had the Whirlpool electric range delivered yesterday. The clock light is too bright! Keeps the house lit all night! Do I really need to pay the cost of burning this? Additionally, it’s so annoying that we will not be keeping the range. If I needed a nightlight, I would buy one. Very poor design. The lights on the other appliances go out when not in use, one would think the range would have been designed to do so as well. I have NEVER had a problem with a stove light being too bright. This is ridiculous.

My Whirlpool Cabrio cannot wash sheets, blankets or any of this size. It balls up in the middle and form a bubble and only part of the items is washed and washing powders are trapped. I have purchased more sheets in the past 4 years than I have in the past 45 years of doing laundry, because the washing powders are not washed out. I wash on second rinse also, never fails and it still does not get all of it out. The clothing gets off balance if it was more than 3 small items. I have a leveling tool that I put on it often to make sure it is level. It’s something within the machine. I will never, never, never purchase any more Sears’ product. If anyone has jury-rigged this machine to work, please let me know. Sears has refused to help me, even today.

Cabrio Washer and dryer are about 3 years old. With washer a residue is left on clothes and require an extra rinse, sometimes 2. Also, clothes become unbalanced and I have to rearrange clothes, sometimes more than once. Washer doesnt go through rinse cycle on own, I have to manually make it rinse and spin. Both washer and dryer have rust on the tops and the writing is fading.

I bought this dishwasher in Nov. 2018 to replace one that was barely working. I have enjoyed using it much more than my old one. Its very quiet and does a great job of cleaning dishes, pans and silverware. The only problem we had was installing it. The leveling screws do not hold their height adjustment when the dishwasher is pushed across the floor during installation because the leveling screw pad was changed from steel to plastic and the tapped hole for the leveling screw is too loose. The effect of this - whereas the steel pad would slide the plastic pad will grab, turn and move the leveling screw out of adjustment. Especially if its tapped hole is too loose. So we went to Home Depot and bought 4 5/16 nuts and used them as lock nuts on the 4 leveling screws. This cost 50 cents. Once we installed it everything worked perfectly. It does take longer to complete a cycle than my old one - 3 hours vs. 2 but it uses less water and does a great job of cleaning. You must use a drying agent with your dish soap or it wont get dry enough. Also, if you use the short 1 hour wash it wont have as much time to dry and some dishes wont be completely dry. I usually wait to do a full wash with the normal cycle - 3 hour.

I bought a new home from DR Horton with Whirlpool appliances. All of the kitchen appliances were Whirlpool which came with a 1 year warranty. After closing on the house and getting in, started the dishwasher for the first time, it started leaking water instantly from the bottom of the unit and spilled all over the floor. Tried to contact the builder/inspector who asked us to contact Whirlpool. Called Whirlpool and I was kept on hold for over an hour before someone answered. The rep was so adamant talking all unrelated things and said that she cannot do anything for another 15 days. After escalating to the supervisor, it was the same response. The service at customer care is so bad with no fix in sight. I am not sure what they are going to do with the appliance and not sure whether they come and fix it or keep me waiting. Very unethical, the way they talk to the customers.

Bought a Whirlpool refrigerator from Best Buy a yr 1/2 ago. Went wrong from delivery and never stopped! There isnt enough room here to specify so Ill try to synopsis this. They screwed up delivery date and then time. Fridge was unbalanced, doors wouldnt close delivery guys didnt know what to do. Tried to fix it and then call their office and were put on hold for over 30 mins. And the Rep was unhelpful and rude to me and then the delivery guys finally got door shut on freezer but Ice maker wouldnt work so they said they would have to have someone Whirlpool to fix it after them talking and being on hold again with their Rep. They were upset and late and felt sorry for me and told me Confidentially That this was not uncommon and they would do what they could to help me.It took many calls, people and conversations (subsequently I found dents, drawers cracked, cracks in back wall) for them to get someone here. When they did the guy was rude and acted like a pre-programmed robot. He said, Show me whats wrong and I did. He stood there and just stared at me and said, I dont see anything wrong. I was shocked! I said, You mean thats supposed to shower the kitchen with crushed ice, etc? He said YES! I said, Ok, please leave my home. I will contact Whirlpool and Best Buy Again. I did and it went on and on and on and to this day theyve done nothing. I have copious notes, dates, names etc. I have also heard many other complaints about both companies and will never do business with either again and will tell anyone and everyone I meet.

The ice builds up over two week periods and begins to leak onto the floor, requiring me to empty the freezer, chop out the ice and put everything back. The repair job is in the vicinity of $100. Check the net. This problem is endemic. Since this is a problem created during the manufacturing process, Whirlpool should be fixing this problem free of charge. I will never purchase another Whirlpool product.

We bought our Cabrio set 2 yrs ago. They have worked fine, until about 4 weeks ago when we begun getting what looks like bleach stains on our dark and colored clothes. I blamed my wife for using bleach or splashing it accidentally. So today it happened again, and no bleach was used or even open near the machine. This was the third load today and the first one was towels, no damage, 2nd load whites and light underwear with some spotting, third load pair of pants and pair of shorts ruined. What is happening?

When received there was a black dot on freezer door. It was replaced. Door handle on doors did not line up. Tried to tell repairman and he wouldn’t listen until the third handle on the refrigerator was replaced. Plastic handle broke three times when under warranty. Now freezer handle has broken! Plastic where screws attach handle is stupid. I’m extremely disappointed in product.

My French door refrigerator and freezer stopped cooling while under a 5 year warranty. The repairman came out 4 times to fix it over a couple months and I lost the ENTIRE CONTENTS of my refrigerator and freezer 3 separate times! I am a single mom working at a non-profit agency and I had to take 4 DAYS off of work to accommodate the repairman. Finally the repairman notified Whirlpool it could not be fixed and I was told by Whirlpool that it would be replaced under the warranty and I should wait for a call back, which never came. I called back after a few days to speak with the Exchange department and Mindy told me that I had to pay $1600 to get the exchange! When I asked to have the call escalated she flatly refused! What kind of corporation is Whirlpool that would treat customers this way? Never mind that the quality of their products gets worse with every passing year! Made to break so they can force you to buy a new one! Ive been without a refrigerator for 8 days already and cant feed my family properly with no place to store food!

This microwave oven has worked well now for about six months and overall we have no complaints. My only complaint is that it has a cheap feel to it, especially when the door is closed...it creates a rattle type hollow noise....it just does not sound like it is well made. Time will tell I guess. The unit works well and heats fairly evenly. The cook options are plentiful but we rarely use most of them as we are usually merely re-heating food or coffee. The defrost cycle does work well for us.We purchased this microwave oven as well as a Whirlpool Range and Whirlpool French Door Refrigerator at the same time from a small Home Depot. Whereas that store had the microwave on display it did not have the other two on display and therefore we purchased them sight unseen....a BAD, BAD mistake. I have reviews for those two so I will say no more about them here. Thus, overall, we are very pleased with this Whirlpool Microwave Oven and would recommend it.

I have been using Whirlpool brand of appliances for over 40 years. They have always served me well and very dependable. Im a semi retired HVAC contractor and also installed Whirlpool heating and air conditioning systems in peoples home, also very satisfied with the results.

I purchased a Whirlpool Dishwasher, model DU1010XTXB1, 13 months ago and now it wont drain nor come on. Interestingly enough, the company claims no fault and wants to charge $129 just to diagnose it. This product has never worked properly, happens to have recalls for the exact same model number, yet wont acknowledge or expand its serial # coverage despite that it is the same exact problems! Do not buy from Whirlpool!

I bought a Cabrio three years ago. Unless you wash everything on gentle and turn items with zipper inside out, it puts holes in everything. Then exactly one week after the warranty was up, it started giving an error code. I called the company and was told this was a common error and they would send someone to look at it for $150+. It would likely be another $300-$400 for parts and labor! I had someone else (not Whirlpool) come look at it and they said it was a bad computer that I should just replace the washer, because it would cost more than it was worth. So for two years, we have had to wait exactly 11 minutes for the washer to fault then restart it and repeat 3-6 times. It takes 2.5 hours to complete one cycle. If this is such a common error, why havent they fixed it or recalled the piece of junk?! Because they can make a lot more money this way! Three people I know have Cabrios and all have the same issue and all happened within a month of the warranty expiring. I am starting to think there is some sort of timer that makes it go bad just after the warranty expires on purpose. I will never buy another Whirlpool, Maytag, KitchenAid, Jenn-Air, or Amana (all the same company with different names).

I HATE, HATE, HATE the aqua lift clean feature. Its awful. The bottom came somewhat clean but cook bacon and the sides and top are filthy and the aqua lift cant clean that. I dont know how this ever made it past the thought process stage to become a thing but it needs to go away. Im quite cranky right now as Ive just spent two hours scrubbing my oven while reaching past the oven door that doesnt come off because its a self-clean oven. This is what I have to look forward to for the next 10 years until it dies and I can get a new oven? What a joke!!

We purchased a Whirlpool Duet machine in September 2010. About a year ago, I started noticing tears and stains on clothing. Luckily, it was always on a washcloth or blanket, nothing special. Last week, it tore a 3-inch hole in my good jacket. I was not happy! My husband and I checked inside the drum and all around the seal. Neither of us found any rough edges. I thought if I called Whirlpool, they might have had a recall. They assured they had never heard of this problem. REALLY!!! Just look at all these e-mail complaints. Back to the old top loading - basic wash machine. Definitely not a Whirlpool!!!

It was time to put the old Frigidaire Washer out to pasture. I researched for quite some time online to find just the right new one. Its all so confusing as they all claim to be the best. The Whirlpool WTW500DW Top Load is the one I chose to look at along with 2 comparable others. I have had Whirlpool appliances in the past and was always happy with them, so I will be honest, I was leaning towards Whirlpool. I purchased the WTW500DW and matching Dryer after looking at the 2 others first. Price was lower, features were more to my liking and better quality/sturdiness was very apparent to me. This was the lower priced machine out of the 3 but had everything I wanted and a little more. The HUGE wash basket is wonderful. I have literally cut our laundry down from 4-5 loads a week to 2! Our clothes have truly never been cleaner.I am amazed at the great job this machine does with a minimum amount of time and water. It is quiet, efficient and the cycles do what they are supposed to do. The absence of electronic pad buttons is greatly appreciated. Its standard dials are easy to read and set. In my opinion, Whirlpool has done it again. Its a great Washing Machine at a price that is lower than others without as many nice features, it is well built and does the job perfectly.

This machine is JUNK and in need of a recall!! DO NOT BUY!!! This was purchased at Lowes for nearly $800 a couple of years ago and what a waste of money. During the first year, they had to send out a tech that told me he was not familiar with top loaders and was not sure why the clothes were not getting clean, nor why they came out with a white residue on the dark clothes. We used the machine cleaner - which the cycles take nearly an hour (how is that efficient?), put in a load of dark clothes WITH NO SOAP and guess what? Then he had me dump in a gallon of vinegar to clean the tub and the wall of the washer and repeated the process and guess what? He informed me that it was just lint. Well, after several visits and using a suggested pin drop of soap, the problem remained. I finally asked him if he was so sure it was lint and not soap residue, would he be willing to taste the lint? It was soap.Obviously after an hour of washing in the efficient washer, the clothes are not getting rinsed. I know this because in just putting in less than ten dark t-shirts, they came out dry!!! He informed me that since he was a contractor for Whirlpool, he was not allowed to continue to come back as he resolved the problem that I was using too much soap! Well, that is only part of the problem. This piece of crap leaks. We not only have a water softener, but a household filter system. In just the last three months, we have replaced the hoses as they are corroding. We were informed by Lowes that the hoses that came with the washers were from China and that they have been replacing them with US made hoses to the customers at no charge due to the amount of returns. Well, those too have been corroding and now I once again have water on the floor.It cost $1.75 to take my clothes to the Laundromat, 26 minutes to wash and ten minutes to get there and back. That is what I have been doing, and using my 23 year old dryer when I get home. It is a shame that the company is not responding to an obvious problem. I only wash two loads in a week - not like I am beating the thing to death with numerous loads or heavy loads. I will not recommend, in fact, I BEG you not to spend your hard earned money on this junk. Buy a $200 washer and if it too craps out in three, four or five years... you are still ahead. You will even save money on headache medication and save your sanity.

I owned a Whirlpool refrigerator for over 16 years and never had a problem. Purchased a new one about 21/2 years ago only because I moved and the size didn’t fit. Love my Whirlpool refrigerator. No complaints.

My husband and I, purchased this washer on November last year, I used twice before and I noticed that the clothes felt hot, but the cycle was COLD water. Now use it again until June 2015. In every cycle the clothes were hot, I started calling to get an appointment in June at the 1800-253-1301, but the system was down twice. Then in July then again the system was down, then August 10, system was down. I did not wait more and called back the next day, August 11, got appointment for the 20. A technician came, he told me that the hoses was switched, but I know the hoses was installed correctly, my husband was here at the installation. He knows the proper installation of the washers.

I have always chosen Whirlpool or a Whirlpool product such as Kenmore or KitchenAid. Preferably with an actual agitator in the tub. As a very capable handyman, repairs have been easy and relatively reasonable in cost. My units are 15 years old and going strong.

Whirlpool N50T91-403 purchased in Mar 12 had an error code 4. I knew the water heater had a safety installed in it when I was working on the plumbing and allowed it to drain the hot water side down to 16% of capacitance of 50 GL. After the plumbing issue was resolved, I saw the water heater had shut off (thermal protection) but the switch wasnt tripped as far as I could tell. Knowing small processors can only remember anything if they have power, I removed the Honeywell circuit board and with my multimeter probed all of the capacitors contacting them both (-) and (+) and in reverse order. Doing this forces the IC to forget its codes because they require a small amount of voltage to remember them, usually powered by a small capacitor. I reinstalled it and voila! Presto! It works again.

I have used my new Whirlpool range (D-MGR865OES) about a dozen times and the damn thing is going to catch me on fire. I cannot reach the pans on the back burners without rubbing the knobs on the front and turning on the front INFERNO BURNERS AT MY ARM. I cant reach the matching microwave above either. The front inferno burners start on high then can be turned down. It happens every time I go near the thing. Either I inadvertently turn on the fire or just the gas a little and dont realize it until I smell the strong odor of natural gas. Tons of other problems, but this is the worst of all. I called the manufacturer and they call it Buyers remorse and wont give me a credit back. Tim at Freds Appliance just never returns my calls for a manager to call me. I WANT A DIFFERENT RANGE. Buyers remorse? You betcha!!! Never Freds Appliance or Whirlpool again. IF I GET BURNED I WILL PROVE IT IS DANGEROUS IN A CIVIL LAWSUIT. The manufacturer stated on 5/6/16 that there is nothing wrong with the design of this range. I do believe that the other comments are true and my salesman Tim at Freds Appliance lied when he said that the star score was not for the model I was purchasing. They will say anything to get your money and then disregard any further communication. I bought a full house of appliances at Freds Appliance. They know I wont be buying again for 10 years. How do they stay in business?

I purchased the model WDF530PAYM0 serial: F14106104 dishwasher. The foremost reason I purchased this was it had nylon racks. I have discovered that the racks are rusting! It is rusting on the ends where nothing can touch it. I am very disappointed that it is advertised having nylon racks and now it is rusting and deteriorating. This dishwasher states racks-nylon, not racks-nylon coated. I just took some pictures of the racks. I decided to look underneath the top rack where the upper spray arm is located. Now I am plain sick! Most of the underneath is rusting. This dishwasher was purchased and installed 2 years ago. I paid $600 and you would assume that something mechanical would quit after years of use on an average of 1 to 2 times per weeks. Not this one...rusting racks and hard telling what damage the rust flaking off during running is causing to the mechanical components. Lesson learned: Their definition of nylon and nylon coated has no difference.....I very much disagree!

I bought a 50 Gallon Whirlpool Gas Water Heater with an extended warranty from Lowes, it has not been delivering hot water as it should. I checked with Lowes and they told me I needed to call Whirlpool first and get a number from them before they could do anything. I called Whirlpool and they had me do a water volume and a hot water time test. By their own time test guide, my water temperature fell 30 degrees in 13 minutes and 52 seconds, when it should not have dropped 30 degrees until 18 minutes. When I reported this to Whirlpool I was told that there was nothing wrong with the water heater. I then lodged a complaint with the representative but it sounds as if nothing was going to be done.So I am out $999 for a faulty water heater and an extended warranty. Will update if anything changes. One of the reasons we bought this product was it said: MADE IN AMERICA. We wont buy any product made by Whirlpool again, We feel they dont stand behind their product.

We have a Whirlpool washer wtw5640xw2, we have been experiencing burning wire smells for some time. We had bought the extended warranty. Lowes sent out a repair company. They replaced the main board and the problem has continued. This has been as intermittent problem with the burning smell. We experienced it this week really bad! I thought the machine was on fire. We called the repair company and they said they had fixed the problem. My husband called the Whirpool number and they said they would NOT do anything to help us. We are trying to get help from Lowes where we bought the washer. I am terribly afraid to use the machine. This model needs to be discontinued.. We bought this machine 5-07-12. If we dont get some help, we are going to our lawyer.

Two-year old Whirlpool Cabrio top load washer; absolute piece of junk! Bearing on the drum howls like a train. Now the master board or some other sensor (under drum) is out. Serviced for the third time and the service repairman states its cheaper to replace than to repair. For a 2 person household, it is reasonable for us to expect more than 2 years from a washing machine. Same experience with Whirlpool 15 years ago. 1st time shame on you; second time shame on me.

Whirlpool washer cabrio WTW7800X - Lid broke for the second time in less than a year. It is a defective part. Whirlpool should recall it. I will never buy Whirlpool again. The lid costs more than $200 + labor to replace.

I Bought the Whirlpool Duet Steam Mod#: WFW95HEDC0 in 2015. I have always wondered how a machine can get clothes clean with less water but liked the idea of the energy star and saving water. However, I found that I was right and the clothes do not get very clean. They do not even get all wet hence the dry feeling when they are done. I just recently got a little frustrated at having to rewash some things by hand afterwards. I started to pretreat and wash out stains by hand beforehand. That helped some. I finally stopped the machine after all the water was done filling it and it tumbled a bit. It looked like it was wet from the window but when I dug through the clothes I pulled out a t-shirt that was almost bone dry. Some of the other thicker clothes like jeans etc. had a lot of dry spots too. This is why the odors don’t come out and why spots and lines are left where the dry meets the wet. There just isn’t enough water get all the material wet. I then proceeded to pour a pail of water in to get all the clothes wet. When I started it back up, it drained some of the water and I still had the problem. So now I get all the clothes wet in the sink before I put them in the washer. It’s amazing how clean they got and they didn’t have the body odors either. I think this machine would be fine if it could be reprogrammed to add more water for cycles. I know that would change the “Energy Star” but this water saving idea is bogus if we have to rewash and add more water to the cycles. At this point I will be looking for a new machine that doesn’t have the energy star but allows me to adjust the water myself. I do not trust these machines anymore.

I bought the WTW4815EW0 Whirlpool washer. Worse machine ever! It’s take forever to wash a load, there’s no way it’s efficient when it takes twice as long to wash one load. It doesn’t sense the water level correctly, Its noisy, and after only having it 3 years it crashed on me. I refuse to waste money fixing the piece of junk and when I go to purchase a new one it won’t be a Whirlpool.

The dishwasher is quiet and seems to clean most all of the dishes even when there is dried on food remnants. Multiple cycles that allow for light, medium and heavy cleaning. Also the ability for air dry and minimum use of water. The size is appropriate for normal amount of dishes, pots, pans, etc. Stainless steel front with most of the controls hidden. I have always had good luck with Whirlpool products, with this dishwasher continuing with being a quality product for the amount of money spent.

Will never buy another Whirlpool/GE product again. Nothing but problems. Paid $1700 for a Whirlpool/goldstar refrigerator 2 years ago. Problems from the start with slide-out shelf cracking, evaporator fan burnt out within 2 years, digital display cannot read anymore. Now have another problem again - not cooling. Going to the trash. No wonder your stock price have dropped. I would sell off to. Whirlpool/GE have been going down hill for the last 5 years. Maybe more. Cheap products, do reflect, it just a matter of time, I would think you would address these issues in your product line, but it shows your company is all about profits instead of quality of products. Keep going like you are, and you will be bankrupt. Cheap overpriced and nothing but junk in any products you manufacture.

I have been noticing my husbands shirts as well as my clothes continue to get what are spots of bleach and I do not use bleach on anything other than whites. This has been going on for quite some time and I noticed this morning another outfit is RUINED because of bleach spots. I decided to look up on the internet if this is a problem with this machine - AND IT IS! I am so disappointed I could cry. The clothes I have are donated to me. All my clothes are hand-me-downs - and my Whirlpool washing machine is ruining all my clothes and my husbands.

Bought a Whirlpool fridge (WRF560SFHZ) 3.5 years old not cheap! Suddenly one day, the freezer drawer cannot close properly. Since it broke down on a long weekend, I have to wait 3 days in order to contact Whirlpool customer services. And then wait for another 4 days for them to send a technician. The technician advised it is a screw on the rail fall down and he fixed it and charged as 115CAD repairing fee (for a loose screw). He said it is a product defect from Whirlpool and that we should call Whirlpool to ask for a refund.Of course after a long wait from the hotline, Whirlpool refused to refund, saying that, It is not within warranty period and it is perfectly normal that you paid for 17** CAD fridge and can only used for 3,5 years and that things happens (screw can get loose). The service rep. even said, You bought it, it is your property now... And they dont care you have to throw away food in the freezer since the door cannot be closed. And of course they refuse to admit that the product has an inherent defect... Will never buy this brand ever again!

I purchase almost four thousand dollars on WHIRLPOOL appliances this month. From: HOME DEPOT 114 FEDERAL RD DANBURY CT. Received the items a week and a half ago 9/15/18. I was told to exam item no scratches, dents etc. I did that and had them put in place. I didnt get a chance to use washer until the fourth day. At which time realized it didnt work. Went over to store and they gave me Whirlpool repair phone number. Called and was told they only repair Mon - Fri 8am-4pm. I work every day until 5pm and off weekends. Told Whirlpool repair just that. THEN I TOLD by girl I was speaking to (Whirlpool repair) I COULD JUST RETURN THE WASHER TO THE STORE (Home Depot) MYSELF. I WAS FIT TO BE TIED. I told her, What should I do? Carry it on my back? I have never been treated so poorly. I just moved here from Florida, started a new job. I cant take a day off to have the washer that should have worked fixed. I will never purchase anything else from Home Depot if this is how Im treated, and Whirlpool their customer service stinks!!! So now Im stuck with a washer that doesnt work and a company (Whirlpool) wont accommodate their customer. (Whats wrong with this picture???)

I had water heater EE3Z50RD0550V installed on 11/3/11 and it started leaking July 29, 2013. Whirlpool gave me Return authorization # and said I have to return the water heater to Lowes (purchase place and original installer) to get a new one. Fortunately, Lowes said I only have to bring them the RA # and they will swap out the water heater. However, there is a $300 charge for installation. Whirlpool says they only cover this the 1st year, except when its a manufacturer defect. But they cant tell me how to prove its a manufacturer defect. Why else would a glass lined water heater start leaking only 21 months after installation?

I have had my Whirlpool refrigerator 14 years and have had service on it only 1 time, for the ice maker. I have had a fridge where the compressor went out twice. Dont remember the brand but do remember the experience.

For years, Whirlpool has had an outstanding reputation for quality, so I cannot understand why a refrigerator I have owned less than three years has to have all the shelves and bins replaced. Not the glass, just the plastic. They actually started breaking the first year. I have literally had to tape my shelves together. These are very expensive and yet they are very low quality and of course are not covered on the warranty.The plastic is not built to withstand the cold and/or weight of food products. They need to get rid of the plastic and replace it with metal. I dont want to replace them with the same low grade products. I own the model ED5JHEXTB00 serial # HRU4010107. Also, the ice maker has been replaced twice. What has happened to Whirlpool

I have a front load Whirlpool Washer and it has leaked within 6 months of having it. The rubber piece was replaced and it still leaked. Whirlpool wont take responsibility for its product. I have to put towels down around the washer every time I use it because it leaks. I purchased this because it is more economical to use a front load but not when water is leaking from the washer.

2007 we purchase a Whirlpool Casio washing machine. Rusted out in three years. 2008 we purchase Whirlpool gold dishwasher. In two years the front panel rusted out. We replaced this panel and now the second one has rusted out. According to Whirlpool they do not cover rust. When we replace the washer it was with a Samsung. NO SIGNS OR RUST IN THE LAST THREE YEARS. When we replace the dishwasher it will not be a Whirlpool. As far as I am concerned, Whirlpool products are junk.

I am writing to inform you of my dissatisfaction with the Whirlpool Duet washer and dryer I purchased in December of 2011. The model and serial numbers are YWED94HEXL0/M12602088 and WFW94HEXL2/c12350046. After using them for several months, I have found that the performance of the washer and dryer to be poor. I find the clothes do not come out very clean. I used my mother-in-law’s GE washer to compare and found that the clothes came out much cleaner in her washer. I was astonished at the difference. The white clothes, especially, were so much cleaner than in my washer in which white clothes, especially, come out looking like they have not even been washed. I am unhappy with the dryer as well, which continues to shrink my clothes a lot. I am distraught with this situation as this was a big purchase for me. I believe the quality of the washer and dryer is simply poor and I would like an exchange with a better quality set which actually cleans my clothes. I rely heavily on my washer/dryer as I have three young boys who go through a lot of clothes. Please let me know what can be done on your end. Thank you kindly.

This flat top electric range has a cooktop large enough to accommodate several large cooking pots at the same time and is so easy to clean. A feature I love is the Keep Warm burner. The two front burners have 2 different heating ranges to accommodate small or large pots or pans. The self-cleaning convection oven heats evenly and provides 2 oven racks for maximum use. Whirlpool does it right every time.

I have been buying refurbished appliances and this one we bought it brand new. Its a great buy and it will last a while. It does a good job washing and the clothes come clean and almost dry to the touch.

After just 22 months I need to shell out $300 for a new microprocessor. My Miele lasted for nine years. In the olden days washing machines could last for 15-20. Do not buy Whirlpool, from what I understand its a dying company...

My house was built in 2004, therefore the Whirlpool water heater was installed in June 2004. The water heater broke down (It flooded my garage) in 2007. I didnt have to pay for the water heater at Lowes (It was under Warranty), but I had to pay for the delivery and labor. Now, I had to call customer service, because the Whirlpool water heater installed in 2007 has problems too. The pilot light would not stay lit. I have to pay a certified technician $180, just to come to my house to fix this problem, when this is a recurring problem, with this Whirlpool water heater that was purchased at Lowes. (The heater has a six-year warranty. Not sure what this means if the product is defective to begin with). Im very disappointed with this product. It has too many problems, and I have to pay for a defective product. I would stay away from Whirlpool if I could.

We purchased our appliances including a refrigerator, stove, microwave and a dishwasher from Home Depot and chose Whirlpool because we believed in their quality. We purchased an ice maker for the refrigerator and it did not get delivered so we had to contact the store to get this resolved. Once this was resolved we installed the ice maker and began to use the products. We noticed a leak from the dish washer and checked the connections only to find out the leak was coming from inside the door. We contacted whirlpool to let them know. We were then contacted by whirlpool that they could not find a service center in our area and we needed to find one and they would reimburse us 150.00 for the service center that we find to come look at it and then we need to let whirlpool know what parts were needed and they would send them to us then we could have the service center come back and install the parts.After receiving this information I contacted whirlpool to let them know that this was unacceptable. First of all this is time and money out of my pocket and no service center is going to make two separate service calls for 150.00 dollars. So whirlpool tells me they have done all they can do in which I informed them that they have not done all they can do and they we just dumping this on me to take care of. So after arguing my point, the whirlpool employee decided to call a service center and make an appointment for Jan 09, 2020 which I agreed with and hopefully the problem will be solved. This should have been done from the very beginning instead of wasting my time only to have the whirlpool employees do their job. A customer should not have to deal with this. In the future I will using a different company for my products, not because of the product but because of the service. I have made a copy of this and will be posting my review.

I purchased a water heater in 2011 and have had the thermostat replaced at least 5 times! Now, not only does the heater not heat the water, but it has rusted through and ruined my floors! They say they will replace the thermostat (oh yeah, yet another one!) but what about the crappy thing in the closet. I will NEVER buy anything that says Whirlpool on it. They dont stand behind their product and have made no efforts to correct the issue. There has to be a lemon law clause that would be applicable in here somewhere.

Very reliable and cleans clothes very well. I have used almost every machine on the market, and none compare. Very quiet and I use very little detergent and CLOTHES come out very clean every time. I am just very satisfied with my experience.

I bought a WDT 720PADW2 dishwasher 15 months ago from Home Depot. In the last few months, it has begun to rust at the vent above the the handle. Whirlpool will not address the issue because it is out of the 12 month warranty period, yet is obviously a design flaw.

Whirlpool Cabrio Washer WTW7800XW2 - After buying my American made washer..... at nearly $900 with extended warranty about 2 years ago. This week noticed small cracks in plastic that surrounds and holds glass lid. Now lid will not sit flat and glass is emerging from encasement. Called extended warranty claim center and was told it was a cosmetic issue. Called Whirlpool, and was told they were unaware of this flaw, even though countless websites, chat sites, and Youtube. My frustration is how they claim to be unaware of this flaw and refusal address it, after countless consumers have called. I would be willing to start a class action on this matter!

We purchased a Whirlpool Cabrio washing machine in September 2006, and have had nothing, but problems. I constantly have to get online to check error codes. Several months ago, the washer just stopped working. We called Whirlpool technical support. They said wed have to pay for a repair. After several calls to Whirlpool for help, I found online references to a recall for the same problem. Whirlpool NEVER mentioned that the washer was recalled for the very same problem. I called them back with the recall information, and they politely sent someone out to rebuild the washer. Less than a year later it is no longer working, again. I went online first this time, to check for further recalls and complaints about the current problem (faulty control panel). I found many complaints about the same problem--even a reference to a class action law suit. Whirlpool said they were unaware of the problem, didnt have many complaints, and are unwilling to help. I asked for a supervisor, Benjamin, and he said there was NO means by which I could further escalate my complaint.

Our 2005 whirlpool duet washer steel drum and plastic tub broke. My husband diagnosed the problem and opted to fix it to save money. The parts are under warranty but you still pay labor and technician visit running up to $250-$300. The plastic tub was obtained only if we paid for it $100 and the steel drum they sent under warranty. The plastic tub has a hole with a black plug and sensor in it. There is a discrepancy in the measurement of the old tub and new tubs hole that is slightly larger, therefore when installed a steady stream of water leaks out. I now have 3 plastic tubs as that was their solution, to send more of the same that did not measure correctly. An investigation was done to determine they were the correct parts. As asked we had a whirlpool technician come to verify parts were correct and being installed correctly and the parts sent would not fix the machine due to the hole discrepancy. Many calls were made to whirlpool and they continue to give me the runaround. They now are not taking their technicians information. The technician has given the information to 3 sales reps in the new england area and made several phone calls to whirlpool and no one is willing to give us a solution.

I bought the Whirlpool model e2h50rd045v electric water heater to replace my failing gas water heater on July 21, 2014, and had it installed a couple of weeks later after a little over 3 years of use. The water heater is still working with no issues or major problems. I'm happy with the decision to purchase this water heater.

We bought the Cabrio washer and dryer on June 2008, and it wasnt very long after that, that we had to have a repair done. Then, it started twisting the clothes and the sheets into a big knot. Two king size sheets and 2 pillow cases got so twisted that they are no bigger than a watermelon, and believe me, they are very hard to untangle when they are soaking wet. The machine in the drying cycle sounds like a commercial jet taking off. We can hardly talk above the roar of that thing. I hate it with a passion. Whirlpool used to be all we bought, but that is going to change.Linda

We purchased Model WTW81920758200YW0 on September 8, 2012. Its performance has been unsatisfactory, not cleaning the clothes as advertised. Not long after the warranty expired the main bearing failed, bringing a local service technician and we were left with a bill of over $300.00. Yesterday, the machine stopped in mid-cycle. The display went blank and the lid lock would not release. I called a local service company for a visit and the soonest a repairman could show up was next week.A call to a service we had used for the bearing surmised that without knowing the cause of the failure they could only guess that a circuit board was at fault. That visit would be over $300.00 with labor and materials. That was the last straw. We broke the lid lock to retrieve the contents and took a ride to buy another brand of washer. We went back to the appliance store where we purchased this machine to buy a Samsung front loader. The salesman apologized for selling the Cabrio in the first place. Good money after a bad product.

I purchased this washer about 3 years ago to replace a dishwasher which lasted 20 years. Within a year the racks began to rot, the front panel plastic started to peel off. Within two years half of the racks rods completely rotted away. 3 years later the washer is busted - most likely pump which was probably blocked by one of the pieces of the rack rods. I am replacing it with Bosch - German engineering. Needless to say I will NEVER buy a Whirlpool - formerly reputable company again. Good-riddance Whirlpool.

I have purchased one refrigerator double door Mastermind 230 Ltr. capacity on 08/02/2009 at a price of Rs17200 from Himanshu Sales at Halol, Panchmahal, Gujarat. After one year, there was a problem in the refrigerator. My complaint was given to Himanshu Sales Halol. A service engineer came and replaced OLR and starting relay. I was charged Rs500. The bill was not given. Again cooling was not achieved. My complaint was given to customer car complain no. 22265 on 26/04/2011. Service engineer came on 10/05/2011 and reported that compressor get overheated. He has replaced compressor, capillary, gas, starting and overload relay and charged Rs1650. But compressor continued on, it does not cut off on temperature. I complained on 22/05/2011. Again service engineer came and replaced thermostat and charged Rs150. On 02/06/2011,again cooling was not proper. I complained on 05/06/2011. Service engineer came and advice to send the refrigerator to service center at Halol at our cost. After one week, it was sent back to me. Still ice not forming in freezer. We thought that it is due to summer. We also informed Himanshu Sales Halol. They advice to give complaint to customer care. Complaint was given on 28/11/2011. On 29/11/2011, a service engineer came and informed us that the compressor overheated. On 06/12/2011, the service engineer came with new compressor. He replaced the compressor, capillary, starting and overload. After gas charging, fridge was started. Still ice was not forming in the freezer and there was abnormal sound coming from compressor.Now we are tired to take service from Whirpool. I think this is a company defected piece, so send some senior authority to check the same and to take necessary action. Also due to this problem, my electricity bill got on higher side, and the purpose of the appliance is not solving. On 12/12/2011 at 11:30, the service engineer came and put some instrument to measure temperature at freeze on super cool mode and told that he and Samir will come to check the same. After that, compressor was in running mode up to 19:30 without cut off on temperature. Nobody has came to check,we called him. He replied that Mr. **, the regional head, will come tomorrow, 13/12/11. Still cooling is not achieved, We have registered complaint under complain no. AH1211007719 dated 13/12/2011.

We purchased a Whirlpool Countertop Microwave (model MT4155) at HHGregg on 6/02/2012. (This was a replacement for another oven that failed after a couple of years - NOT a Whirlpool.) On 6/04/2013, i.e., 2 days past the standard 1 yr warranty expiration, the oven went nuts. I was cooking a plateful of baked potatoes on the auto setting. When the potatoes were done, I opened the door to take them out and the oven started to run! WITH the door open! When I shut the door, it stopped. So the only way to get the oven to operate was to OPEN the door. I dont think this is a safe or effective practice. Knowing it was two days past the warranty, I called customer service anyway just to see what they would say. To my surprise, they (I talked to two different people) were VERY pleasant and accommodating, and offered to cover the cost of repairs and even set up an appointment for the authorized repair person, and then called to verify the appt. as well. Great! I was impressed!The repairman showed up as scheduled and seemed puzzled at first, but he dismantled the outside cabinet and determined the fault was in the door switch. He wasnt sure he had a replacement with him, but he did find one, put the new part in the oven, and re-assembled everything. We made sure it worked and he then left. Fast forward 5.5 months, when again I was cooking potatoes (boiled this time. Maybe the oven doesnt like potatoes!). I had the timer set for 20 minutes on 100%. I was out of the room when it quit cooking, but I think it ran for about 6 minutes and then just shut off and could not be persuaded to restart. The clock continued to count down, and all the other bells and whistles still functioned - it just wouldnt cook. Major hassle. The following day, I was looking at it, messing around to see if I could figure out what was wrong, and discovered that if I pushed on the door latch just a little, the oven would run. Well, thats a nifty workaround, as long as you arent doing any more than briefly reheating something, but not so great if you are actually trying to cook something. I continued to do this for the next few days and then suddenly one night it reverted to the first bad behavior - only running when the door was open. I was able to get that to stop, but the following day, it refused to work at all and it is now sitting here uselessly, just a little over 1.5 years old. I want to go buy another oven (and YES - a different brand!) - my SO wants to repair this one, again. After reading the experiences of others on this site, I REALLY cant see the point in repairing esp not if I have to pay this time (which I probably will), and also when it seems to be a faulty part/design causing this problem. I dont have the time or patience to deal with an unreliable appliance, esp one that I use often. I have not tried to call customer service yet, but Im not expecting great things, not this time. Planned obsolescence? Sure makes me wonder.

We purchased the Cabrio Whirlpool washer from ABC Warehouse October 18, 2014. They said if we purchased a washer of higher quality it would last longer. We have bought Whirlpool washers for over 40 years. When our last one only lasted for three years they convinced us to spend more money over 1000.00 witha purchase of a 5 year warranty 6 days over the warranty. It is junk. The bearing went out costing 600.00. They graciously offered to sell me another washer. WOW, everyone is sorry that we have this problem BUT you are out of luck. Are they kidding? I will never buy another Whirlpool. They use to be the top of the line but now I feel we are in a throw away world and talk about consumer rip off. FLEECING OF AMERICA AT WORK!!!!

We purchased a Whirlpool washing machine for $600 from a local retailer and it broke down within three months. It is now been two months and two repairman visits later and still not fixed. I called them and talked to customer service who then transferred me to another department. So far it’s just been the typical runaround with no results. I demanded an immediate replacement but was told that would need approval from yet another department. I don’t remember what departments are involved nor do I care. I am simply disgusted with this baloney.

My new washer is very inefficient. Clothes do not come clean and come out very wet. The cold water only rinse is not an environmental feature... clothes come out so wrinkled that instead of hanging them to dry as I used to (after shaking out the few wrinkles from a warm water rinse in the old washer) I now have use the dryer. This makes no sense to me... I wish I had spent half of the price of this new washer and had the old one repaired... at least then my clothes would come out clean.

We purchased a KitchenAid KFIS29PBMS00 in August of 2013. By March of 2014 it had stopped freezing and producing ice. Sent out a technician (mind you each technician has to come twice, once to diagnose and then to repair). They determined that all of the panels and ice maker needed replaced. Did so with no resolution. Placed another call. This technician determined that the compressor was bad. Installed a new one on April 10th. The fridge worked for 30 days. Stopped freezing and producing ice. Placed the 3rd service call. Was told that the new compressor was bad. Technician showed up on June 5th to replace it but did not have one with him. He was told by Whirlpool that they had discovered a wiring problem and that if the Serial number begins with K322 -K335 yours is one of them. We are K324. He ran a serious tests and contacted Whirlpool. I was told it is not in Whirpools hands. LUCKY ME NOT. It is now June 19th, I have made 2 additional calls to KitchenAid after not hearing anything back was told that I was in the process of receiving a new fridge and that I would get a phone call. After nothing I called back again. After 47 minutes I was transferred to a Supervisor. According to her while we were on the phone, she ordered a new refrigerator. No upgrade, compensation or a care in the world for the consumer. I will NEVER purchase a Whirlpool appliance again. I expect to have to call back again.

Whirlpool Slide-In AquaClean Technology - My beautiful, modern oven is no longer. After 4 tries doing self-cleaning my oven was still dirty. I did have to wipe out the water (although I measured it) before I could take the scraper/sponge provided by Whirlpool to assist in the cleaning. Scraper bent - sponge disintegrated and I still have a dirty oven. Called service. My pleasant service tech informed me the water is only to reach 250 degrees! Really! My dinosaur of a Whirlpool cleaned fabulously! New technology has turned mine into an on your knees, scraping and broiling fool. Fool because I bought into the whole Aqualift Technology. We cannot use any kind of liner, etc. This slide-in may look great but the labor required to keep it that way is beyond this OCD person! So much for my efficient new kitchen. May the engineers who designed this technology be ashamed of this product. It is not even a self-steam cleaner!

After the second year, everything stated to fail. The pump, the main control, even the mounting straps all failed. We are very glad we got the extended warranty. Parts alone have exceeded $400.00. Right now we are dealing with the loads not drying.

Does not get clothes clean. Period!! Takes just over 1hr. Noisy, lasted 3 1/2 years, transmission broke, take the warranty with a washer/dryer. Whirlpool was the top of the line, front loaders give less trouble, agitators clean better, go for the cheaper versions, our loaner Whirlpool, WTW4850H or WTW4950H washes quicker and cleaner than the Cabrio Energy Star.

I purchased a Whirlpool Gold top freezer refrigerator (G2IXEFMWQ03) in May 2011. Six months later, the freezer began to collect frost and eventually clogged the refrigerator port from freezer. Since cold air from the freezer was not going to fridge, I had to turn down the refrigerator temp to lowest setting. I had a service person come out and replace Adaptive Defrost Control under warranty - it would have cost me around $250. Now roughly 12 months after repair, the defrost issue is back. The part cost me $175, and that is if I install it myself. I called and mailed Whirlpool which was a waste of time. This is the last Whirlpool I plan to purchase. For the same issue to occur in this short time span, it has engineering flaw written all over it.

I have owned my Cabrios for over a year. They have given me no problems at all! I keep them cleaned with Affresh, even though Ive never ever had a smell in them. Also, I have never ever had my washer or dryer not do its job!! My clothes are fresh as a daisy and clean. I bought my Cabrios because my father purchased his first set and raved about them. So, I used his to try them out. Absolutely wonderful machines!! You get more area without those crappy agitators in the way for one thing. Always fresh water, not washing in the same filthy water, yuck! It wasnt but maybe 4 months later for our new house that we got our Cabrios. I insisted on them! LOVE LOVE LOVE my Cabrios!!!

We own a Whirlpool microwave hood combination. The door started cracking where the handle attaches. Ordered a new door and installed in July 2017. 18 months in the door and the handle have both started to crack again. This seems to be a problem with Whirlpool microwaves but they wont stand behind their product. Theyll send someone out to replace it for $$$$ but they wont admit they have a flawed product. One year warranty - no exceptions. Will have to replace the microwave and it wont be Whirlpool!

I bought a Cabrio washer. Since we bought it, I have had to fix it. The machine is a piece of junk. It looks nice though. After 5 technicians later, our piece of junk is still having problems. We are a poor family with 3 kids who struggle to make ends meet. I feel that this company has taken advantage of the people who put their trust in the so called American company Whirlpool.

We bought a Whirlpool refrigerator, model ED5LVAXWSOO. Although we didnt need or want the ice/cold water dispenser, we bought the model anyway. We have never hooked up nor used the ice maker/water dispenser. As the refrigerator was powering up upon its initial start-up after delivery, we found that condensation was leaking from the ice maker on the door. Upon closer inspection, we found that the hatch cover was not sealed and actually jiggled around when the door was opened or closed. A service man came, had difficulty with the issue, but eventually said he fixed it. It didnt leak again for almost three years. Then the exact same problem. (Remember, the component is still neither hooked up nor used.) Apparently, the opening and closing of the doors eventually caused the same defect to reappear. Of course, since the warranty has expired, Whirlpool sees no obligation on their part. But the value of a product is not based on a limited-time warranty, but on how the product holds up. This has to be a manufacturing or design defect as it came from the factory broken, and eventually the same problem re-appeared even though there was no wear and tear on the component, as it is not used. These products are much too expensive to begin failing after a few years. I would caution buyers based on the product being delivered broken (wheres their quality control?), its lack of durability even when not being used, and the Companys disavowal of any responsibility beyond the limited warranty period, even though it is a recurrence of the original problem (which to me means that it wasnt properly repaired/corrected during the service visit). Whirlpool eagerly grabbed our hard-earned money, but delivered an inferior product made worse, in turn, by its sub-standard service and lack of accountability.

Purchased this set in January of this year 2016. The loudness of this machine struck me first along with the constant banging of the pipes in the basement when filling with warm water. The agitator is very loud. Thought I was trading up from a 10 year old Whirlpool front loader set. There is hardly any water in the washer when running a full load. I take clothes out that are not only a twisted tight mess but in some spots are not even wet!!! The dark clothes inevitably need to be rewashed because there is white residue on them!!! I have used the pods and liquid and it doesnt seem to matter, happens with both. Customer service has no answers and say theyve never heard this before.How can this washer wash clothes when there is no water and little if any movement of clothes??? And how is it that we are all saying the same exact things and Whirlpool is not being held accountable??? I DONATED my working fine set to a dog rescue and am now stuck with a brand new machine that works PERFECTLY HORRIBLY. So who is watching you Whirlpool???

Purchased a Whirlpool Cabrio Washer a few years back... Started getting F1 error message and just proceeded thru it like most did initially, but now has become pain in the rear just to do one load of laundry as we get the error 2-3 times when we start each load - then on every load w/ 21 minutes left on the cycle. From the looks of things online this is a chronic problem and should be fixed by manufacturer. I called Whirlpool customer service and first person I talked with said they understand it is an issue but no longer are any recalls or reworks on that machine. I asked to speak w/ supervisor and sat on hold until I got one. Was then informed they do know it was a problem but was not something they could do anything about other than schedule a service company to come take a look. I specifically asked if there was at one time a recall or if they were fixing this issue for a while. She said Yes, they took care of some of their customers but are no longer doing that for this model. So basically because I didnt call in at the right time I need to fix my machine myself. I said it will be the last Whirlpool or Whirlpool associated appliance I ever purchase if this is the kind of customer service I can expect... The supervisor just said she was sorry to hear that and to have a nice day. Hopefully enough people read these reviews as I wish I would have before purchasing my Cabrio and dont buy Whirlpool.

We purchased the Whirlpool model# BFG1J4040T3NOV 40 gallon natural gas hot water tank in the spring of 2010. The pilot light went out this weekend, 2011. And it will re-light but does not stay lit. This was bought at Lowes, rated as a 9-year warranty on the tank and parts. This is premature failure of a product that is listed as 9 years. Due to all the other similar complaints of this Whirlpool hot water tank, I would like my money back plus installation. I do not want the Whirlpool replacement as obviously it does not work. I will use a different brand and vet it much better in the future. We almost purchased at Home Depot but decided it would be a better bet to go with the Whirlpool reputation and name and Lowes than with the only Home Depot option, which is the self branded water heaters. It was a big mistake!

Tried for several days to schedule service call for my leaking whirlpool ref/freezer. Waiting on hold to speak to a rep... transferred to another dept. - on hold again listening to a recording advising me of the unusual high volume of calls to call back at a later time (should have been my clue of all the problems with their product). I had three different Whirlpool phone numbers given to me from the reps I spoke with. I would like a refund for my extended warranty. I have called an independent service company and will pay for the repair. I will not buy or recommend Whirlpool or their products.

Water saver does not provide enough water to wet the clothes. Even deep wash cycle does not provide enough water. This is right from the start. We should have returned it the next day rather than trying to learn how to use it wasting time so it could never be returned. I rated them as 1 star because there was nothing less I could have given them. DO NOT BUY ANY WHIRLPOOL PRODUCTS.

My Whirlpool has been in use about three years. It was purchased on sale at a very reasonable price. My only complaint is the heat dry function which somewhat fulfills its purpose, but I usually have to hand dry some dishes. Overall, it is an average dishwasher that gets the job done. The best feature is that it is very quiet; you barely notice that it is running.

I was a salesperson for GE for years and thought that they made the best washer for several reasons, but eventually had to purchase another washer which was a Whirlpool. Have been very pleased with my choice and would purchase a Whirlpool again. Washer is 14 years old.

In 2014, we redesigned our kitchen for two side kick gorgeous looking white fridge and freezer (Fridge was $1099 & Freezer was $1099, plus extended warranty $436.19 CDN.) Within 2 years the evaporator blew. $1000 dollar repair that Whirlpool covered, yay!. BUT 3.5 years later the compressor blew...another $1000. Whirlpools response...Sorry Sears went under and the fridge is 5.5 years old. Whirlpool discontinued the model so no new fridge for us unless we re-do a whole bank of cabinets. Forewarned is forearmed. Stay away from whirlpool. There are better brands. Do your homework! Sue from Edmonton, Alberta

In August 2011, I purchased and had installed a Whirlpool Wall Oven RBS305PVQ04 for $1000+. In July 2014, the oven failed with blown internal fuses and a thermostat $225+. In November 2014, the oven failed again, this time with a failed controller board. Whirlpool claims there are no replacement parts after just three years! In calling Whirlpool customer service for help, they basically said tough luck! NO parts, NO adjustments, NO service, you own a boat anchor. I tried to buy American; boy, was that a mistake. So it cost me $415 per year to own this LEMON. DO NOT DEAL WITH THE WHIRLPOOL COMPANY!

Its not even a year since I have had this washer / dryer--and I already made two service calls regarding the dryer. The washer does not get the clothes clean. When washing even one blanket, it bumps, grinds and does not wash well. I have had to do two loads compared to one in my Amana set. It is terrible. You have to stay with it while washing or always load. It gets uneven with any small load. Everyone I know hates this washer.

Its a very well build dishwasher. Its quiet, really do a deep cleaning and make it easier to leave the kitchen clean after dinner with 2 kids its something that I need, Its not pricey either like other brands.

My 4-year old water heater has upper/lower sensor issues for the fourth time this year. The rep was supposed to send replacement parts to arrive today (day four with no hot water), but the wrong ones were shipped. A different rep called and offered to exchange the unit for a new one. The expense to me will be $350-$450 for the plumber to uninstall my unit, take it to Lowes and bring the new one back to install. The plumber suggested I take my $450 and just buy a new non-Whirlpool unit. He knew immediately that I had a Whirlpool hot water heater because its the most common repaired vendor. Whirlpool should be covering this expense for re-installation of their inferior product. Poor customer service. Day 4 with no hot water during the holidays with no solution in sight short of me purchasing a new hot water heater. Whirlpool finally got the right parts to me and I paid a plumber $190 to install. One week to the day later, my pilot light will not stay lit. No change in ventilation since it has been installed. I will say I have been dealing with their rep Chris on the phone who is extremely nice and I feel sorry for him. But we all have the exact same issue which is not being resolved.

We just love the hidden icemaker, the outside display for temps, ice, water, external H2O and crushed or cubes, and the LED inside lighting is fantastically bright, the space, moveable shelves, the quiet, the overall efficiency, huge drawers freezer, the wide open doors, the separate temps for vegetables, cheeses, cold cuts, etc. The separate filters in the refrigerator eliminate any smells. Easiest water filter to change we have ever had on any make refrigerator. Over the years, this is the first refrigerator of perhaps 7, we have truly never regretted buying it and frequently comment how happy we are with it!

Stainless steel rusted in under six months - Purchased all new Whirlpool kitchen appliances in March 2013. In July 2013 finish on both refrigerator doors and freezer door was covered with tiny rust spots. The finish was obviously defective. Contacted Whirlpool, sent photos and was told the damage was cosmetic and not covered by warranty since it didnt happen within 90 days of purchase. Ice make did not work right from day one. Finally paid to replace it myself and repairman said Whirlpool discontinued the style of ice maker I had because they had so many complaints.

I bought a Whirlpool gold side by side with freezer on bottom and the ice maker in refrigerator part in March of 2013. Ice maker dropped ice one time. In 5 days Lowes brought me a new one out and swapped it because it was in their 7 day policy. Ok this one worked good for about 2 months. Ice maker quit again. Service came out, changed out some parts that didnt work. 2 months roll by the new parts they ordered came in. Service came out again, put those parts in. Worked for about 3 weeks then stopped again. 3 times new service guy comes out and replaces some more parts and he had the wrong motherboard so guess what, had to order. It took 4 weeks to get it here. They came, put it on. It worked for around 2 months. I asked Whirlpool for my money back, they said that that was not a going to happen. I asked for another refrig, they said they would have to have 3 more service calls on the frig before they could do that. Well I have got a $3000 dollar refrigerator that has no working ice maker and Im sick and tired of the runaround. Whirlpool sucks. I will never buy another thing with their name on it. Matter fact I wouldnt take it if you give it to me. (Why) you ask, because in a short time Im going to have to haul it off for junk and its not going to bring nowhere near what I gave for it at the scrap yard.

We have owned our side-by-side model # ED5HVEXVB02 for just over six years now. The first thing that went bad was the ice machine (just days out of warranty). Over the next 4 years weve had to replace 2 of the drawers; they break really easily. Here we are just 6 years out and we are on our 3rd icemaker. This refrigerator is a lemon. I sincerely believe they designed an inferior product so that they could get you hooked. We probably would have been better off after the first issue if we had sold this lemon instead of spending all of this money and future money that it will take to keep this product going.

Updated on 07/09/2020: This fridge freezes produce. A part was replace to solve this problem but it has never worked properly. After several attempts to correct temperature fluctuation, Whirlpool decided it was working within their specs and advised us to set the temp higher to solve the problem. So we are doing that but now if the temp is too high the ice is watery and falls out of the ice compartment when we have finished using the ice dispenser. So we lower the temp and it again freezes the produce. Do NOT buy a Whirlpool!!! If you have any questions look at whirlfreezefood story...Original Review: Purchased September 2019. Worked for a couple weeks and then Freezes the produce. I have put it in the center drawer and in the main fridge still freezes. Go to ** for full story and recording of a message Whirlpool left me.