The Whirlpool range #GY398LXPQ00 is four years old. This is the fourth major problem. Oven overheats and will not function. I set it at 350 and the bottom coil and broiler both came on and overheat quickly. This is the third time with same problem. I am going to have enough invested in repairs to buy another range. I shall never purchase another item made by Whirlpool or any of its affiliates. That leaves me with Samsung or Bosch, I think. The people are very curt and offered no help at all so calling them is extremely useless. This range is definitely a lemon. Too bad, there arent avenues to make them replace it. I am angry, disappointed, and disgusted. Are you listening, Whirlpool? Never again. May your company go down the drain.

Whirlpool water heaters are a disgrace!!!! I have never been so dissatisfied in my life with a product. I bought this water heater 11/2017. Three months later, it was not working. Whirlpool sent an igniter and I had a technician to put it on. This was a short fix because it broke down 2 weeks later. I called customer service and of course they gave me the runaround. I will never ever buy another Whirlpool product. This company is the worst.

The washer and dryer, Cabrio, machines are not even 4 years old and Ive had to repair four different things! Literally just replaced idler pulley today, went to put a load in wash and F1 code appeared. Control panel, 350.00 for whirlpool or a technician to repair! 285.00 for part. I called Whirlpool and was not offered any apology. Never again will I purchase Whirlpool crap appliances!

My Brother-In-Law bought a Whirlpool Gas Water Heater from Lowes last year. The Water Heater was still under warranty and would not stay lit. He called Whirlpool and they told him to send them a picture of where the water heater was installed (really? a picture). They told him he could not order the replacement part which was a Thermopile because he had to have a licensed person install it? Really? In your own home? My husband finally got Lowes to order the part because Whirlpools only help was for him to purchase a new water heater and Lowes would give him 10% off a new one. Lowes and Whirlpool have a monopoly on water heaters. Whirlpool is the only brand that Lowes sells. So if you want your warranty to be good on a water heater DO NOT BUY WHIRLPOOL.

I love the way the clothes are clean when I wash them. I also love how well they are rung out when I get them out of the washer to be put into the dryer. The washing time isn’t too long either as compared to other washers I’ve used where it took almost an hour to wash and the clothes didn’t seem as clean.

Bought a Whirlpool 25 cu ft side by side in 2011 and now just 4 years later the compressor is bad. Called them and they only have a 1 year warranty, which is nothing for a compressor. They told me for $350 they could replace it and it be good for only a year. Not going to sink more money into a product even the company has no confidence in. The repairman advised to stay away from Whirlpool as they were not the company they used to be. Also the salesman at Lowes where it came from said they used to have a 5 year warranty but changed several years ago and the quality also went down. We have had refrigerators last 25 to 30 years in the past but no more thanks to modern technology. Thanks a lot. STAY AWAY FROM WHIRLPOOL!

Whirlpool Microwave oven (Model # WMH1163XVS) handle cracked and Whirlpool told me the damage is cosmetic and they wont cover it. The microwave is only 7 months old and I am very easy on appliances! This is faulty workmanship and defective!

A little over one year ago, I bought this model from Lowes. Shortly after installation, the ceramic coating on the floor of the bottom oven cracked and shattered. I contacted Lowes... No help whatsoever. I then fought with Whirlpool for weeks until they agreed to replace the unit. Seven months later, the floor of the bottom oven, once again, cracked and shattered. I am now in another dogfight with Whirlpool. This appliance is garbage and Whirlpool does not stand by their product. Do not buy any Double Ovens from Whirlpool. My next step is to organize a class action lawsuit.

First of all, I did not want to give a rating of one. Your system forced me to. They do not even rate one star.In summary of the below, I did not fail to communicate from the moment we received our appliance and Whirlpool in short intentionally wasted time to let the warranty run out to avoid replacing a lemon of a dryer. Please read details below.We bought our new dryer (model WED9400SZ) on 10/24/10 with a one year service & parts warranty from Appliance Smart in Apple Valley, MN. In March 2010, we called in to Whirlpool customer service to relay our issues & to arrange for service & repair after a few months of noticing holes in our clothing (at first thinking it was the new Whirlpool washer making the holes).Although we purchased the unit in late October, we didnt use it for the first time until late November (1 month later) as we just bought our home & took four weeks to paint the entire home before moving in. Then on December 29, 2010, we left for a three week vacation to Mexico & again hadnt used the dryer during that time. Returning home, we started to use the new washer & dryer (in late January 2011) but had thought it was perhaps the washer making the holes & it took us until to March for Whirlpools preferred service repair providers to determine that the holes were coming from the dryer. I do not have a reference number to refer to for the complaints to Whirlpool as I was not provided one.They only always asked for our delivery address which is: xxxxx ****, Lakeville, MN.The issue of the dryer making noticeable holes in our clothing and in one instance chopped a sock completely in half (both pieces found within the dryer drum not stuck behind the drum or sucked into another area of the dryer) has been consistently ongoing and to date has not been fixed. On several occasions, I expressed my concern to Whirlpool customer service as well as to managers (because the case had been elevated to where they had managers and review boards looking at the problem more closely) as we were getting closer and closer to the warranty expiration and the dryer had not been fixed. Routinely, I was told that regardless of the warranty expiring, if its the same issue that persists and had not been resolved while within the warranty date, they would continue to honor the warranty by continuing to try to fix the problem or replace the unit at no additional cost to me if necessary.Whirlpool had escalated this repair issue (multiple times) to their review board and determined that the dryer was indeed repairable and continued to send out Twin City Appliance to repair it. Finally, just 23 days out of warranty, Whirlpool deemed the dryer should be replaced, but at the cost of a new machine $370 to us (which they somehow prorated to get that figure). We paid $399.98 plus tax for our supposedly new dryer so clearly this is an unexcitable resolution. In speaking to Rhonda this morning, she further prorated the new dryer replacement cost to $260 to include installation and another one year warranty and gave us until December 21, 2011 to take advantage of.This product never worked from day one (a lemon) and has caused roughly $400 in damage to our clothing (all photographed for proof). This has further resulted in me missing work to let in repairmen & and taking great amount of time to lay out out wet clothing around our house to air dry (again, all photographed. ) This has caused extreme stress for me in spending hours and hours on the phone with Whirlpool and repair people (cell phone records of dates & conversation length as proof). I have also developed great anxiety attacks in using our dryer, scared at the outcome of which of our clothing will be ruined. After having two different service repair companies (A&E Factory Service and Twin City Appliance, both in MN) at Whirlpools insistence come to our home on more than 10 occasions within the year warranty to determine the cause & try and repair the faulty machine, this proposed resolution by Whirlpool is absolutely unacceptable. It is important to me as a consumer the this issue is formally filed with a reputable institution (BBB). I feel we have no choice at this point but to contact our lawyer and take this issue up in the courts. Resolution proposed:I am seeking a replacement of our dryer at the equivalent or greater value than the model we purchased and a letter of apology from the CEO or equivalent position in their corporation as I want to know that this poor level of customer service provided by their company was indeed brought to their attention. I am also asking for $400 to replace our damaged clothing. When this goes to court if not resolved via the BBB, I will ask for pain and suffering damages as well.This has been an unbearable chapter for our family this year, one that has weighed heavy on us and caused great stress, anxiety and loss of money and time. I am in shock that a worldwide corporation with the longevity and commercial history and quality service that Whirlpool was known for cannot admit that this lemon we purchased is a (most likely) rare instance and step up to the plate and demonstrate integrity and show value for their customers by doing the right thing. Time after time their customer service reps promised I had nothing to worry about and that if the machine could not be fixed even if it fell out of warranty, they would take care of the replacement of fixing it at no additional cost to me.

My very expensive Whirlpool refrigerator thats three and a half years old broke down before Thanksgiving 2020. I am not able to get parts until after May 18th 2021. After calling numerous times and spending lots of time on hold I was told February 11th by Whirlpool that they had the parts in stock and they gave me a price for each part. Then they connected me to the parts department where they told me they dont have two of the 4 parts that I need. The price that they gave me for the same parts with a lot higher than what they told me at whirlpool. Whirlpool customer service was terrible its as if they dont give a damn. They just dont care.I cant believe its going to be 7 to 8 months to get parts for a three and a half year old refrigerator. I have fallen down my basement steps where I have a small very very old refrigerator twice carrying food up and down. Spreading mustard and sour cream all over my carpet my stairs my walls. Not to mention the fact that I have bruises all over my body. If I were you I would not buy a whirlpool. Its going to cost over $600 for the parts replacements that is if I can ever get them. Im going to have to break down and buy another refrigerator. Remember Whirlpool customer service is terrible and you can just forget about getting the parts.

We got the convection oven. It has no element like the one we had before with the fan. It is useless. We have to upgrade the temperature to get what we want. Difficult to clean. It does not cook like it should. We do not like it, period. Those electronic controls are not doing their work. No more Whirlpool appliances. Problems with the noise of our dishwasher also.

Multiple issues with the Gold Series. Have lost two refrigerators full of food!!! First problem was ice on the back wall of the fridge. 2 years later refrigerator is not blowing cold air and it is only 4 years old!!! Terrible product!!

I was gifted a washer and ventless dryer for my condo. It takes a little longer than a regular dryer but it works great. It fits perfectly in a closet.

The machine meets our needs and just the right capacity. It has just the right number of selection for proper washing. Very easy to load clothes and remove from the washer. There were a number of colors to select.

Cabrio washer - This was a huge disappointment, clothes not clean, sometimes still dry in middle even with small loads! Have had washer just over a year, second time it has quit working! This time it wont even give a code to why it wont spin out! Living on a budget, I cant afford such a shoddy product! Never again will I buy any product associated with whirlpool!

I purchased a Whirlpool Refrigerator Model # WRF990SLAM00 in May of 2013. My wife started noticing ice build up on the ice maker in the refrigerator section of this French Door model. We had it serviced for the same problem 4 times and the problem still existed. At this point, Whirlpool offer to give us our money back, and here is where things got interesting. My wife spoke with a Sheila who was to issue a check to a third party company who would then pick up the refrigerator and give us the check. Sounds simple enough, huh? The company was to get the check in 7-10 business days so we bought a new refrigerator, a Samsung this time, and scheduled its delivery for the time frame we were told the non-functioning fridge would be picked up. My wife could not get in touch with Sheila, which was always a problem, and we talked to a Beth who told us that this whole process had not even been started yet. Well, we are having our new fridge delivered and still waiting on our check and for someone to come and pick up this American-made piece of crap! We wanted to buy American, but this is what we got, a piece of crap!!

I just bought a Whirlpool Cabrio Washer WTW8800YC1 yesterday (1/19/14) delivered today. First load never finished, kept getting error of F51, which I looked up and its a sensor. I looked up the review on this washer and it seems to be the census that this washer is POS. Im having the store pick it up and refunding my money. My old washer is 20 years old and never had an issue with it. We just wanted a more efficient washer. Thank Goodness I didnt have the store haul it away.

I bought a Whirlpool refrigerator model GSF26C5EXW02 from Lowes. It is a huge piece of crap that has had so many visits from the Royal Appliance guy, that we are now on a first name basis. Lowes was awesome and has actually replaced this junker twice at no cost to me and has, in fact, reimbursed me for all the food this fridge has ruined by freezing. The appliance repair guy cant seem to find a problem so I just keep getting ruined food because of this hunk of junk.

I have always chosen Whirlpool or a Whirlpool product such as Kenmore or KitchenAid. Preferably with an actual agitator in the tub. As a very capable handyman, repairs have been easy and relatively reasonable in cost. My units are 15 years old and going strong.

Since buying a Whirlpool Cabrio washer about 3 years ago have had several breakdowns. Within 6 months the computer completely failed. Since then it failed again. About every six months it costs me around $125 to get it running. The thing is a piece of junk. If the load is slightly unbalanced it just shuts down during the spin cycle. The old Maytag we had ran for over 25 years with the belt replaced once. No other problems. Will not buy another Whirlpool again.

I have a two year old Whirlpool dishwasher. The soap dispenser cover broke shortly after the warranty ran out. It cost 100.00 for repairs. A year later, it broke again. I sent a letter and the part to the CEO of Whirlpool. They sent a repairmen to fix it free of charge. When you have a problem with a Whirlpool product go to the head of the company. If they get enough calls they will make better parts. Call 1-269-759-6919. Write a letter, return request receipt. It takes a little effort, but it helps a lot of people.

We purchased a Whirlpool Cabrio for $1,100 because it was the largest capacity washer in our price range at the time. It has had very little use as I typically take my clothes to the laundry mat since it is anything but large capacity. I have always had problems with the buttons malfunctioning but I went to empty a load and the water was still standing in it - I got code ld and realized that the entire tub had broke off and dropped into the bottom of the machine. Where is the class-action law suit? I want to be the first name on it. I dont have $1,100 to waste on junk. Whirlpool should be ashamed.

I have a Whirlpool Cabrio WTW5640XW and I was able to get the belt back onto the pulley, about a month back and it ran, loudly, but it ran. Last week the belt popped off again and now the pulleys are screwed, so I probably won’t buy another motor (for the sake of the pulley). Ill get a front loaded Kenmore or something as I was never completely happy with how this thing washed and (didnt dry) our clothes.

I purchased a washing centre at Canadian Appliance Source. I paid to have it delivered, installed and for them to take away my old appliances. I had several issues and when I called the store, they sent me to Whirlpool warranty who dispatched a repair technician a few days later. With nothing solved to my satisfaction, I called Whirlpool again. I spoke to a customer service rep who gave these responses, she put me through to a manager who gave me the same responses. When I asked to speak with someone above her, she said she could put me through to another person at her level but noone at a higher level.I want to hear the same response again? Really? Her only other answer was to email the Whirlpool Executive, which will be my next step. This is a summary only of my experience of the first few days after the purchase.Problem: The first load I washed was 1 set of blue sheets with 2 pillow cases. The water didnt seem to cover the load but I thought when it started to wash, they would get wet. When I took the sheets out of the washer, there were several dry spots and some kind of residue on several areas, so not washed or cleaned as expected. I tried washing one sheet, same thing. Tech solution: Put in some wet items to the load so the washer thinks the load is heavier and will add more water, or add a bucket of water to the load, Really? Whirlpool response: The washer is working as expected. Really? Problem: I did a warm water wash, expecting the machine to dispense a mix of hot and cold AT THE SAME TIME making it warm water. The washer starts with cold water then stops and puts in hot water. I dont want cold water or hot water on this load I want warm as recommended by the manufacturer! Tech solution:Dont use warm water wash. Really? Whirlpool response: Works as expected. Really?Problem: Dryer is way too hot on the delicate cycle, not good for delicates! Tech solution: Use the air dry cycle. Really? Whirlpool response: Dryer is working as expected. Really?Problems I didnt even discuss: The load is really really wrinkled when it comes out of the washer. Who wants to have to go back to ironing everything they own? The washer tub and dryer are really really small! I should have read more reviews and headed the warnings! Comments: I purchased online, biggest mistake. The store will not take it back. Whirlpool will not take it back. Hindsight is 2020! If I could have given negative stars, I would have.

I am old school & do not like the idea that I cannot open my machine without waiting until it slows to a stop before door will unlock. You do not know what level your water is unless opening door. You are not able to open door & see if you need more detergent. Water softener is the same -- do I need more/less, cant tell. But, the washer performs well & clothes are clean, even dirty jeans/work clothes.

My Whirlpool has all basic features and works for household jobs. It is extremely useful for routines like towels and clothing. It also works gently enough to launder curtains and goose downquilts. Operations are very simple and the controls make it very simple.

I purchased a Cabrio top-loading high efficiency low water washer thinking I was doing something for the environment by saving on water and electricity. After about a month, I noticed that my clothes especially those with stretchable fabric were getting larger. My husband kept telling me I was imagining it. Then the clothes would get all tangled especially the pants with ties on the waistband. At the end of the cycle, the clothes are stuck on the sides of the washer and I have to pull them apart. Even after drying, I have to iron everything even my pillowcases which look like they have shrunk they are so wrinkled. I recently bought some 100% cotton outfits and they are even more wrinkled and are starting to lose their shape. I am now noticing that the stains on the clothing are not coming out even when I use a spot remover and put them through a second time.Now I started to notice an odor coming from the machine and my towels and wash clothes have a sour smell. I paid $600 for this machine and after reading the reviews, I just want to replace it. I am now waiting for it to break down. My husband kept insisting I must be doing something wrong. When it goes into the spin cycle, it bounces all around and I have to push it back in place when it is done. I do not think the clothes are getting rinsed enough so now I put them through a second rinse and always put it on low spin. It doesnt see to matter, it sounds like a rocket ready to take off. Is it even worth it to go back to Lowes where I buy all my appliances?

I bought the washer and dryer. I had problems right away. The glass lid has broken and replaced 4x at the hingeless. YES 4 times – 1 time under warranty. I complain, they gave me 1 extra year of a warranty. Big deal... Was told its not a recalled item because it didnt cause of fire. The dryer has caught fire 2x as the bottom fills up with lint. I messaged and sent picture and they did nothing. Said it was up to me to clean the unit. I am not able to take the dryer apart to clean it. The lint cannot be reached without removing the top and back of dryer and taking out the drum and the belt off. Nothing but grief. Giant expense to maintain all the broken parts not to mention labor fees… Very very unsatisfied. And they do not care!!!! They will never get another penny of my money!!!!! Im not sure how they get away with this!!! I spent $2000 to buy a good set that would last and all I got was junk. Not to mention the awful smell always having to bleach or cleaning it all the time.

4 years ago, we purchased a Model UMV1160CW-3 over the range microwave. After 14 months the door cracked around the handle and eventually fell off. We made the HUGE mistake of buying the same model for ease of installation thinking that this would be a typical issue. We purchase another duplicate model in April of 2016 and less than 16 months later the same issue occurred. Spoke to customer service on 12/28/2018 and they told me that they would pick up the cost of the parts but I would be responsible for labor which actually exceeded the cost of the microwave. Exceedingly poor-quality product and support. Will not purchase another Whirlpool appliance.

I bought model #W4TXNWFWQ at Lowes in February 2013. It had a one-year warranty. Five months after the warranty expired, the defrost timer went out. It cost $100 to fix the $400 refrigerator. Planned obsolescence or coincidence? Either way, its poor quality.

We purchased a 4 piece set of Whirlpool kitchen appliances and have minor to major problems with 3 out of the 4. We had problems with our gas range/oven from the start. When I called to register the brand new range they told me it had been previously registered to someone else and they made me fax my receipt to them proving that the appliance was purchased new. Lowes said it was brand new in the box when I purchased it leading me to believe Whirlpool tried to pass off a refurbished product onto Lowes and then onto us. No surprise when the stove stopped working 3 times in barely over a year. It was so defective Lowes ended up replacing it for us. Not Whirlpool... they only argued with me about how the third time it was out of warranty and offered no help in fixing or replacing the defective oven. Now our ice maker just stopped dispensing ice 7 days after our warranty expired on our refrigerator model # WRS586FLDM00. Whirlpool will only agree to cover parts and is sticking us with the service call and labor! And thats not all... the plastic coating on the dishwasher racks started coming off exposing rusty metal when it was barely over a year old and I have received a postcard indicating there is a lawsuit involving our model for overheating and fire events! Now waiting for that to be our next issue. I am so disgusted with Whirlpool. We bought Whirlpool appliances believing they were quality products. They are quite the opposite. Wish I had researched their reputation and history of complaints before buying. Do not recommend Whirlpool Brand. Sincerely, Disgusted in California

There is a melted hole in my Whirlpool microwave. The model WMH53520CS is on the recall list for this but not my serial number. Other have posted this and theirs was not covered. This should never happen. I have never had a microwave do this. If I have to replace it I won’t buy Whirlpool ever again.

Whirlpool 70328 215 IMFRESH ROY 5S purchased on 14th Feb. 2016. It has stopped cooling on 11th April 2016. Complaint lodged on 12 April. No serviceman attended and not connecting toll-free number. Never, never go for a Whirlpool refrigerator.

Purchased Whirlpool side by side June 2010. Within a few months realized major problem with ice maker. Reservoir on door would leak and freeze inside the door. Service man out at least twice, advised to maintain service contract as would continue to have issues. It still leaks, freezes up and does not dispense properly. Now the inside liner of the refrigerator is cracking and neither the warranty company nor the WHIRLPOOL Manufacture Co. will stand by their product. It is my intent to warn as many people as possible, so they will not have the same bad experiences.

This $1,000+ Whirlpool Cabrio washer high-efficiency machine should have lasted between 10-15 years, not 1, not 2, not 3, not 4, not 5! To expect less is to fall for the consumer cave in - where you just give up, give in and buy another. The Whirlpool tech just told the appliance repair guy that was here that the repair would involve a recirculating water pump and a bearing, and would cost $481 to repair. The appliance repairman said he is not in business to condemn appliances, but said he has a Kenmore top loader at his house. Simple, no electronics and less things to go wrong. Well after researching brands and reading reports, I thought I was buying a machine that would last at least as long as my second hand Maytag. Whirlpool has not heard the end of me. I have heard several other people say the same thing. Repair bills are huge and machines do not hold up. So much for buying quality. Now Im going to contact the MA attorney general for the states implied warranty, which means if you spend your money on any appliance, that appliance has an expected lifetime of service. A $1,000+ machine is not expected to fall apart after a few years.

I redid my kitchen two years ago. Put in Whirlpool appliances because they matched my refrigerator. I have been very happy with all aspects. It looks good, it’s easy to clean and cooks well. It doesn’t have a lot of special settings. Less to go wrong.

Bought a Whirlpool Cabrio Washer, which I see has MANY complaints. I had a problem with the F1 issue during the first year. Same issue and I was also told Whirlpool knows it was bad design yet they refuse to help the consumer in anyway. Maybe 50% a new WP washer. Upon my call they will fix it for 389.00 and give a 1 year warranty again. Im no longer confident in WP products.

I bought a whirlpool W 10632082A a yr ago. I read the reviews and thought it was a good product. I was wrong. It has never washed the dishes good. It has terrible screens that always get clogged. The dishes never get dry. I think the dishes would get cleaner throwing them in the yard and spraying them off with a hose. I would not recommend this product at all.

I bought my house in 2009, and the previous owner bought this refrigerator in 2005. By 2012 The light and temperature read out went out. A circuit board had to be replaced. I have a home service company that I pay for yearly which takes care of the appliances. As usual, the fine print on the back of the contract said circuit boards were not covered. When I went online to purchase the part, the cheapest I could find it was $180. My service company said they would not cover it because they break down so frequently, with Whirlpool as the biggest offender. They gave me a discount and charged me $125 for the replacement. Whirlpool is making a fortune on these defective parts, which last long enough during the warranty period, and then you are on your own.In 2015, after the refrigerator was 10 years old, the compressor died. Hundreds of dollars of food spoiled. My service company said I was covered for the replacement, but I would have to wait 5-7 days for the part to come in. I was so furious that a refrigerator of this age would break down on me. The repairman told me he has seen these Whirlpools break down after 5 years. He said they are junk. When I was young, we moved into a new 20 story building in 1963. All the apartments had the same refrigerator made by Frigidaire. I lived there for 26 years. When I moved out in 1989, that refrigerator was still there working perfectly. It never needed a repair. I never heard anyone complain about theirs either. How is it that in 1963 a company could build a workhorse of a refrigerator, but in 2005, Whirlpool, a company in business since about 1911 makes this junk? I will never buy a Whirlpool product, and will tell the world not to do so as well.

I have clothes that are coming out torn with large holes, especially cotton items. I dont know if it is the washer or dryer.

Your Whirlpool French Door model # WRF993F1FM is a piece of junk... Had the fridge less than a year and had to have repairman come and fix it twice already... Would never buy Whirlpool Product again. Builds up ice in the refrigerator and then loses of most of the food in it. Leaks the water right onto the kitchen floor...really pitiful to spend more than 2000 dollars for a fridge that is a piece of junk.

My experience was terrible. We purchased a side by side refrigerator on June 27, 2011 and it stopped working in December, 2011. We reported this onDecember 19, 2011. A repairman was sent out a few days later, who could not solve the problem because a piece had to be ordered. The piece was ordered and the repairman came to install the part on December 28, 2011.The refrigerator is still not working at all. We have been without ice for this period of time, not to mention the inconvenience of non-refrigeration of food. I pleaded for them to pick up the refrigerator and give me even a partial refund. I was told that three repairs had to be done before they would even consider picking up the refrigerator. I am not a person who complains, but this was ridiculous. I will never purchase another Whirlpool product.

We purchased a Whirlpool Water Heater at Lowes - model no. FG15040T3NOV, serial no. 0434120861, product no. 0730267 & weve still been having issues keeping the pilot light lit. We purchased the bottom unit piece that Whirlpool said would fix the problem but weve still been having problems with the pilot light going out. The water heater isnt under warranty anymore, so last night was the last straw & we finally decided to get another water heater that wasnt a Whirlpool. Ive done a research on the internet and found out that a lot of consumers are still having this problem to this day.

In May 2010, I purchased a Whirlpool WFW9750WW front load washing machine. In October 2010, the machine started making a strange noise and by December 2010, the machine sounded like a jet airplane. I called Whirlpool warranty and they sent out the appliance doctor. They looked at it and said that the bearings were shot and needed an inner basket, outer basket and one other item. They would order it and come back in a week or so. We were told not to use our machine. Ten days later, I called to check repair status and they said that the items were on back order until late January. I called Whirlpool and after several conversations and going to the second level of supervisor over a week time frame, they finally located the part and shipped it. However, it was not until the end of January 2011 (seven weeks after my call for service) that the part arrived and was installed. The sound was never right after the repair. The appliance doctor came out and told me that all washers are loud. In December 2011, the jet airplane sound returned. I called Whirlpool but I was now out of warranty. Luckily, I bought the extended warranty through Lowes. They sent out Night Owl on February 9th 2012. They diagnosed the same problem with the bearings and said they would order the parts. I called Night Owl on February 17th to check on status and they said that the parts were ordered. I called to check status again today and now the parts are on back order (same as last time) until sometime in March. Night Owl turned claim over to check on getting the machine replaced rather than repaired. I was told that this would be another five days. Its amazing how there are no parts available. I was told the repair cost for this item is over $450 as it takes two repairmen about two to three hours to complete. Issue is still not resolved. I highly recommend not buying a similar washing machine. Whirlpools product, warranty and customer service suck.

Less than 3.5 years use on a 2015 Whirlpool dishwasher...total costs to repair would be $600. This just to let other know. Whirlpool did nothing for me when the same issue showed 15 months after purchase and again 18 months later. Absolutely horrible experience. I dont want them to contact me and I post this as a warning to others. They just want to sell you high priced service contracts. Terrible dishwasher and even worse customer service.

Ive spent more repairing this washer than what I paid for it new!!! Its really ridiculous that Whirlpool isnt more responsible for their equipment that doesnt stand up to their name! Ive replaced more things than I want to type but just to start the computer board, pump, bearings just to name a few. Each time I had my repairman out it was a minimum of $300 to repair. Ive had my repairman out 5 times to repair things. Thinking each time its cheaper to fix it than buy another which I surely didnt think I would be repairing it several time! At this point Im just sick to death that a washer that is for a home of myself and my daughter has broken down so much. I cant imagine what a family would go through. Even after all the repairs it still isnt right but Im done sinking money into this sinking ship of a washer! Its loud constantly stops due to un level so I have to move the clothes around usually having to repeat this several times before I can get the load to finish!!! Then they come out wrinkled more than they went in and I have to iron clothes. A person should NOT need to iron! May as well wash them in the river on a rock. It would be easier!!! SO DISAPPOINTED!!!

This company has terrible, deceitful, and pass the buck practices. I purchased a Bravos MCT top loading Maytag washer from Home Depot. Maytag is now owned by or has been acquired by Whirlpool. First I was a little disappointed to learn that because I had previously purchased two Whirlpool made washers and got no more than six years of service out of both them. But from the day this washer was delivered it did not perform as it should. I called and texted with the hours provided for rejection of the washer and was told by a customer service representative that it would be replaced. The main problem was the spin cycle. With only a few clothes in it, it jumped all around and moved so much that it was sitting in the middle of the washroom. Thinking that occurrence was a one time thing, I stopped it; cancelled the cycle; and reset it. It finished the load. This occurrence was reported and simply fell on deaf ears. I was lied to and told a replacement would be made; it was not. I have sent numerous emails and have made several calls for more than a year now and I still have the same defective washer in my home. Each time I emailed, I received a different message from the customer service person. This company wants me to pay for a service call or buy an additional warranty for a defective machine they produced and refuse to honor their replacement policy— which they now say is the responsibility of Home Depot. Luckily I have kept every email and document I was provided. I am being forced to file a claim against this company to get their attention and to remedy this situation. The expense of the claim will be greater the cost of purchasing another machine, but it is this kind of behavior, on the part of A corporate giant, that is makes life tough for everyday people like me. Stay away from the Whirlpool name for washers—even a prior good name brand like Maytag.

I have been buying Whirlpool appliances most of my married life. Our most recent washing purchase is the worst machine I ever owned. I have ruined more clothes, rugs, sheets and towels, etc. than I ever have in my 45 years of doing my own laundry. In fact, I do not EVER remember a washing machine destroying any of my articles. I just pulled 2 almost new rugs out of the washer only to find they have been destroyed! I am pretty sure it is the extremely fast spin cycle that is destroying my items. I know it cant be the agitator because it doesnt move fast enough to even clean the clothes. And the stupid load sensor is absolutely worthless! It does not dispense enough water to even cover the clothes let alone clean them. Go back to the old machines that did their job without destroying anything and actually cleaned the clothes with an amount of water that I chose. I ABSOLUTELY HATE this machine.

From the very beginning the washing machine did not clean the load. It doesnt even get the load completely wet. The best you can hope for is to utilize lots of fabric softeners to at the least make your clothes smell clean because they surely wont be. Dont even get me started on the load lock feature because it serves no purpose other than to drive you batty. When your 15 year old son offers to give you money to buy a new washer after owning the one you just bought there is nothing I could say more profound than that. How Whirlpool stays in business befuddles the mind.

I purchased a brand new Whirlpool Cabrio washer and dryer set not even 2 years prior. When I first started using it, I pulled shirts out of the wash after being ran through and found deodorant marks still on the inside of the shirts. I had to wash all of my loads on heavy soil and still had to run some loads through more than once. The wash machine quit working about 1 month ago, so I had a service man out to look at it. It ended up being the control panel and the part itself was going to cost me $300 and by the time I paid to have it repaired, the total cost was just under $400. The service man proceeded to tell me that Whirlpool had another company actually make the control panels for the Cabrio model and he has serviced several of these washers and when he would repair one part, another part would stop working. I was very upset and bought a new wash machine. I would like to add, I am a single mom with a 2 1/2 year old, so the wash machine was not used excessively in any way. I dont work outside so my clothes are never soiled heavily. Needless to say, my washer was not under warranty so Whirlpool couldnt do anything for me. A wash machine should last longer than less than 2 years. I would not recommend this model to anyone. And for Whirlpool to put their name on such a poor product is very disappointing since I have had good experiences with their products in the past.

I bought the Whirlpool Cabrio topload washer (WTW7800XW2) in April 2011. In May 2012, I noticed the door was broken on both sides. It has now popped up and is broken so bad that it can barely be used without replacing it. I called Lowes, where it was purchased, to quickly be told that there was nothing they could do because it is out of the years warranty. This is just such a copy out to have an excuse, so that they would not even offer any assistance. Also, I paid $2,000.00 for the set; I bought the dryer as well. I just could not imagine an expensive machine like this having such a problem. Prior to buying this machine, I had my washer for 10 years. It has no problem; it was just time to buy a newer model, so I thought!After the store (Lowes) would not help, I decided to call Whirlpool; and the woman I spoke with was even less help. Andrea said there was nothing they could do since it was outside the year of manufacturers warranty. She seemed glad to have this as an excuse. I told her this is too much money to have something like this to happen. I told her it is obvious the door was defective. She said again sorry but that theres nothing she could do. She did offer to sell me a warranty for a year for $327.52. This was too expensive. I asked her what else could she do, and she told me nothing. I asked how much the door was, and she told me $212.00. I feel like I have been royally and deliberately ripped off, and Whirlpool knows it. I say to anyone reading this to please be aware if you are purchasing this product. You will most likely be sorry you invested all this money for it. You will get a companys brand that does not care and will not stand by their product.

I purchased the GBS309PVS single oven in Dec. 09 along with a Whirlpool Gold microwave, dishwasher, and stove top. The oven was dented and scratched, so another one was delivered on 1/10/10. I finally decided to use the cleaning cycle in Oct. 10. It burned out the circuit board and something else. It was under warranty and repaired. I was afraid to use it again, but tried it yesterday, 12/27/2011. It smelled horrible, knocked the power out of the oven, and the door will not unlock. Customer service was not very kind and said that I had to purchase a $269 warranty and they would send someone out. I did, unwillingly. Well see what happens on Friday. If this is not resolved, I will go further. This is a faulty part of the manufacturing and should be handled as so.

Whirlpool built-in electric oven self-cleaning (model # GBS307PRS01) has a problem with self-cleaning. Every time you use the self-cleaning feature, the thermal fuse switch and thermostat burn up. This has happened on the two occasions when the self cleaning feature was used. The only thing that Whirlpool will tell you is that there is no recall on that model.

In 2008, I purchased the 40-gal. Whirlpool electric water heater to replace the original unit in my home that had lasted 14 years without issue until it died of old age. After about 2 1/5 years, it died and I was given authorization to return it to Lowes at my insistence. Now after another 2 1/5 years, this one has died. So far, I have replaced both elements, lost a days work, missed out on a date because I could not take a shower and now Im told I have to replace the electrical box on top which wont get here until Monday. Its Saturday and I havent been able to take a shower in my home for 5 days now.The first CSR (Crystal) I spoke with implied that since I had 2 consecutive failures, this was a site problem, not a product problem. Theres nothing special about my site, and my old unit made it 14 years with zero repairs. I would argue that since both of the units only lasted 2 1/5 years, that the product is substandard. I asked to speak to a manager but was told no because they were all busy (no doubt) and her demeanor was unapologetic and unsympathetic. The second CSR (Nick) I spoke with was very nice and at least sympathetic. That goes a long way in customer service, but I was still not allowed to speak with a manager.I am going to try and repair it one more time, but I have zero confidence in Whirlpool and would never buy another Whirlpool product of any sort again. If I get it working, and after all Ive read here I doubt that I will, I will only be using it for the time it takes to get a replacement of another brand. This was my first experience with a Whirlpool product and you can be sure it will absolutely be my last.

It has plenty of room. The compartments within the refrigerator are well organized. There is plenty of room in the freezer. Have had this for about eight years and going strong.

We have recently retired and moved into a smaller home. The kitchen needed to be furnished with all of the normal appliances. We bought two Whirlpool products, a refrigerator and trash compactor. Since we are living on a fixed budget, I was hoping that the furnishings that were bought would last as long as our past appliances did. However, our brand new refrigerator after two and a half years needed to have a new light installed. We called Whirlpool and set up for a repair. The repair was $290.00. We paid the repair man working for Whirlpool, then called Whirlpool and asked if there was anything they could do to help with the cost. They suggested that we buy a protection plan. Both of the refrigerators we have owned during the past fifty years lasted twenty plus years. This one only went two and a half before having to be serviced.Whirlpools answer to my request of helping out with this $290 service call was Sorry, you should have bought a service plan. I wish I would have gone with either of the same brands that we had in the past. Those being, Sears and Sub-Zero. I would suggest that those of you who are contemplating buying a kitchen appliance, choose a company that has a product that will go more than two and a half years without having to be serviced. Neither of the other refrigerators that we had ever had to be serviced. They stayed with the houses we sold.

Need to arrange shelves for better storage!!! Ive not had any major problems with it so far!!! I need the rubber seals on the freezer and refrigerator door replaced!!! Other than that its alright!!! Im hoping it lasts for a long time!!!! On disability and be hard to replace!!!

I purchased this washer (Whirlpool Cabrio Model #WTW8000DW) 10-25-17 from Best Buy & now it has no power to the panel at all. The power to the outlet is fine which I can plug a hair dryer in & the hair dryer works. Tried all the reset buttons & options with nothing on the panel working as well as unplugging. Still nothing. It is barely 4 months old & I am very dissatisfied for the amount of money I paid for a high efficiency top loading washer.

The dishwasher keypad failed after 1.5 years, went through 2 gas ranges, peeling paint and orange flame in less than a year. Now dealing with the washer, the pump is spitting out white plastic after less than a year. No more Whirlpool in this house.

My washing machine would not spin dry. I had a new pressure switch replaced to a tune of $180.00 which was only 26 months old. I have always bought Whirlpool but this will be my last whirlpool appliance.

We purchased a stainless steel refrigerator thinking Whirlpool stood behind their product. Within days, the shelving on the door and meat bins and vegetable bins literally started chipping away and cracking. I have over a thousand dollars product held together by glue and duct tape so I can use my refrigerator. Neither Lowes or Whirlpool wanted to back their product. But it seemed they wanted to make a sale only on replacement parts... Now today I have learned my ice maker drum has chipped away... Thankful no one swallowed the plastic. We will never buy Whirlpool or recommend to our friends again.

I have purchased Whirlpool refrigerator 2 years back. Suddenly my refrigerator stop working. When I filled complaint against this in customer service care. They sent technician. He told its compressor not working and asked 2800 rs for gas filling. Then he said hell come tomorrow for this. For 4 days he didnt come. After 20 calls, to customer service centre they said, Your refrigerator has to sent to the center. For that they asked 1000 rs... We were so disturbed by their slow service. We immediately said yes. Now when our refrigerator arrived at their center. Now they are again asking for 3400 rs for other part. Im so frustrated by this service. What type of warranty you are giving.. The warranty is of just the box.... So bad products. Such a bad experience... Never gonna buy Whirlpool product again or recommend anyone.

This is a Whirlpool dishwasher that has been functioning for 25 years! Much better than any of my 4 newer appliances. It has never had a problem. It is easy to load and unload. The dishes are always clean. Dread getting a new one.

I had a Whirlpool washer that was 31 years old so when the motor went out I bought a Whilpool Cabrio. I HATE it!!! First, it takes at least an hour for 1 small load to finish. Then the clothes are not even clean and rinsed all the way. Dry patches on clothes and where the soap did reach the clothes there is white soap scum all over. I tried using the extra rinse function and still soap everywhere. Im hardly using any soap to begin with. I have to wash some things twice to get the soap off. Thought I was doing good by buying HE. What a waste of money. I cant wait til it breaks which should be soon according to all the previous comments. I have only had it 4 weeks. Dont buy this machine!

When I purchased my Whirlpool Cabrio washer and dry, I was told by the sales associate that this was the top of the line. I paid a higher price for what I thought was quality only to find out that this washing machine (WTW6600SW2) Serial number CU2973872 is in fact poor quality, made of components that are cheap, unreliable and made to last only as long as the initial warranty. Prior to buying Whirlpool, I owned Kenmore and had a washer and dry that raised four kids, now I own a Top of the line Cabrio that cant wash the clothes of two adults. I think it is funny that two days after the washer started sounding like a jet plane taking off during the spin cycle, I received your sign up for an extended warranty letter. Then I take the washer apart to locate the trouble and find it is a single bearing on the top of the drive shaft, but can I buy the bearing and replace it? No, I have to buy the entire outer tub and drive shaft. So a $10.00 bearing will now cost me $200.00. I am sure that helps your profit margins considering all you have to do is a search for Cabrio problems to find 350,000 hits, or to ask a professional technician and receive the reply that they are replacing 2-3 of these tub and drive shafts per week. I would recommend that Whirlpool tell its shareholders that you have compromised customer satisfaction to line their pockets with profits. If that was your intent then you have succeeded, however you need to also tell them to sell their shares now as you will have no return customers. Most corporations have core values that deal with safety first and then always followed by quality. I can say with confidence that your quality can be nowhere near the top five with this many problems with your top of the line product.

The first thing I noticed after purchasing this stove was that the glass top did not clean properly. I used the product given to me by Sears and tried several others but still could not take marks off of the glass top. I never really used the oven that much until retired and started baking often. The self clean does not work at all unless by self clean they mean that you yourself cleans -- I should say scrub it down. I previously had a regular self clean and it truly self cleaned. All I did was take wet paper towel and wipe out. Yet when I asked the Sears saleswoman about how it cleans I was told that it was terrific -- I would not have any problems! What a laugh!

My wife and I purchased a Whirlpool Cabrio washer 1 year and 4 months ago. Its just three of us in the house. We never overload the washer. Now the drum bearings in the washer have gone bad. I feel that a washer should last longer than 1 year and 4 months. I signed up for the Whirlpool Repair Plus 1 Service Plan which is supposed to cover repair plus 1 year additional warranty. I was told that it would cost more than $1000 to repair so they would only return service plan cost. Whirlpool used to have a dependable product and dependable service. I dont think I will be buying another Whirlpool.

Cabrio washing machine WTW8600YW0 - Had this washer for 3 years. Its been repaired a few times, but this last time theyve replaced the bearings 3 times and it only lasts less than 1 week. This $1000 washer is now going on the trash. I tried to get help from WP, to no avail. There is a reason these are only warranted 1 year. One thing I liked about it: the fast spin speed gets clothes drier. Every other aspect is crap. Cleans very poorly. You cant make it use enough water. The tub looks huge because it doesnt have a conventional agitator. But if you put much in there you will end up rewashing in small loads because then it REALLY cleans poorly. I bought this because my trusted appliance store owner buddy said he owned one. When I asked him lately he doesnt talk much except admits that yes they have had a LOT of trouble with these machines. The life is very short on them. The wonderful fast spin speed destroys the light bearings quickly. And it gets worse the more its worked on. Its a disposable $1000 piece of trash. Im an engineer, and whoever designed this should have his degree revoked. The type of agitator it has and the extreme low water is very hard on your clothes. One zipper left loose will shred your clothes. I wanted to love the thing, but I have to hate it because it is unrepairable. If you could control the water and if it lasted at least 5 years without having to rebuild it several times at greater cost than it was purchased for, I might be less than rabidly angry at WP. They know they are junk but dont care. You have few choices as they now own most brands, and they know this. I have a Speed Queen on order. Just a plain old simple washer.

My wife and I bought a Whirlpool Cabrio washer and dryer set less than three years ago. And so far the dryer has been ok, but our washer has had to have a new motherboard and now it smells like its burning. Our last washer and dryer set was a hand down and was over 15 years old and never had any issues like our new ones do. Ill never buy another Whirlpool product again.

I bought the Whirlpool Duet front load washing machine. It was a piece of junk and I bought it 3 years ago. Sounds like a jet taking off during spin cycle and drain.Well, let me tell you, its terrible. It walks out of the space its in during spin all the time and the F Codes. Im done! Just replaced the pump and motor for the drain on the thing and unplugged it several times to reset it. Still is giving me F codes.Im done, I tell you! Done! This has been going on since we bought it!

After 2 months of owning this fridge (Whirlpool Model WRF993FIFM) it started making a horrible buzzing noise that you could hear all around the house, both ice makers stopped working, and it wasnt cooling properly. After three technician visits, and of course having to miss work to have the technicians come to my house, my fridge still doesnt work. The most recent visit today was from 2pm until almost 8pm, yes seriously 6 hours, and now the noise has gotten even louder and my ice makers still dont work. AND after the tech left, my carbon monoxide detectors were going off for almost an hour. We had to open all of our windows and sit outside to not DIE of carbon monoxide poisoning. So beyond livid with this situation. Its been a month since Ive had a properly working fridge. Whirlpool needs to do right and fix this situation. I will be calling tomorrow first thing.

We have had our Whirlpool for 6 months. It doesn’t always keep things uniformly cool. Oftentimes some items are frozen while others are not. The water dispenser button leaks in a dribble down the front of the fridge after each use. The drawers do not move easily when they contain a moderate amount of food. The freezer works great. All in all it does a decent job but I definitely wouldn’t consider it one of the best.

My Whirlpool gas range was installed in December 2008. The control panel for the oven has now died for the third time! Push the buttons to set the temperature and nothing happens. The first time the control panel died, Whirlpool replaced the parts. The second time it happened (6 months later), they didnt want to hear from me. The oven worked satisfactorily for about three years and here we are again. It will be about $500 to fix the problem which clearly is not an isolated issue as I have seen this same complaint raised a number of times. Looks like its time for a new gas range. My dilemma is that I have the greatest serviceman who exists... and he only sells and services Whirlpool. But...thanks to Whirlpool, hes probably losing some business.

Purchased a Whirlpool Cabrio Washer 5 years ago because our other washer died after coming home from vacation. Its just 2 people in this household so I dont do mountains of laundry. The other machine lasted 15 years so go figure. We purchased the Cabrio from Lowes. Got the extended warranty but as it goes the machine fails when all warranties expires. Over the last couple of weeks this machine started to not complete a wash cycle. All lights go off except for spin light and machine stops. Even asked the person in charge of washers and dryers at Lowes about this who then told me to get an extension cord and plug it into a different outlet. Seriously! I have had to unplug the machine after it fails to complete cycle, wait 5 minutes or so, plug it back in, select rinse and spin, it fails again 13 minutes left in cycle, unplug again, plug it back in, select drain and spin, wait for it to MAYBE complete that cycle. Do not purchase this type of machine. Just for a technician to come look at it is $100 or more and to replace whatever circuit board is probably another $300 or more. Screw that! Going to find a good old fashion one if possible. Piece of junk. Not going to spend $700 or $1000 just to wash clothes for 2 people.

I have had my Maytag (Whirlpool) Centennial Commercial machine for 10 years and it has not required any repairs or have given me any issues. I love the water level sensor that doesnt require me to select a load size. I would highly recommend the Whirlpool brand to consumers.

Everything comes out clean and it doesn’t cause items to be tangled around each other. It has a setting for every possible type of load. I especially like the option of having “deep water”. Not having a “glass” lid is a plus.

I have bought a top load 6.2kg washing machine 3 months back. But now almost all the plastic parts are having a cracks. When I asked for replacement they said plastic parts are not covered in warranty.

I bought a Whirlpool over the range microwave in 2015, after about 6 months in I noticed that the microwave door was starting to crack. I thought maybe I bought a cracked one. About a year in the microwave is cracked. Pieces of the microwave are starting to fall on the food I am cooking. The last straw was when my 4-year-old was gagging and then choking on a piece of the plastic that fell from my microwave.

So I bought this $700.00 dishwasher. It has been several years since my dishwasher wasnt fixed, even though I called Whirlpool customer service several times.AGAIN, WHIRLPOOL HAS VERY POOR CUSTOMER SERVICE, INCLUDING DISRESPECTFUL, ARROGANT EMPLOYEES. The service was really slow. What, the materials took 4 months to get delivered? So today they leave a voicemail and they said that technicians were at my house at 12 noon WITHOUT even notifying me when they will get to my house. They basically just came to my house without asking me an question about the schedule and appointment. This wasnt first time. So I called, and the person was like Um, the technicians were at your house. Excuse me? She sighed and said tsk, tsk, tsk. This woman was SO DISRESPECTFUL. She tried to end up conversation by saying, ugh, the technicians will call you tomorrow morning and they will let you know okay?? Bye. and hung up the phone. I didnt have any chance to say something. Again, this is my bad experience. Never going to buy products in this company. Extremely poor customer service, with disrespectful employees. If you dont want to get bad experience, dont buy any products in this company.

In a recent decision regarding the highly expensive, supposed elite performing Whirlpool Gold refrigerators, a group of unsatisfied Whirlpool owners who are tired of cleaning water puddles from in front of their new refrigerators have hired all automobile corporations to manufacture cars only available to the CEO, Executive Board as well as the entire engineering staff at Whirlpool.These cars will be guaranteed to run ok. However, once the car is heated up under normal working conditions, the cars will be guaranteed to leak oil all over whatever surface they are parked upon. We hope that this will not be an inconvenience to the CEO of Whirlpool; however, perhaps once you have destroyed your new garage floor, you will understand the nature of our complaint with your poorly designed and engineered Whirlpool product.While this letter will have no effect on my current defective product provided to me by Whirlpool, it makes me feel better and I have not had the attention span to listen to my wife complain while she is cleaning up yet another (whirl) pool underneath our fridge.

I bought a Whirlpool Gold Series Microwave, model # WMH76718AW, on 2/19/13. It stopped working 1/25/15. It doesnt heat food anymore. I also have a whirlpool dishwasher that doesnt clean dishes. Whirlpool products are junk. Whirlpool customer service is awful. The cost of fixing this lemon and then buying an extended warranty for the repair (which they recommend) will make this a $1000 piece of garbage. They dont stand behind their defective products. Ill never buy another one again.

Perhaps I am fortunate, but when I read complaints regarding products on the Consumer Affairs site, it makes me wonder because I never have any problems whatsoever with anything I buy. The only time was with a cheap $20 dvd player which lasted just a year. I was given a 10 year old whirlpool fridge 7 years ago. It still works great. Very cold freezer and great features such as frost free freezer. Also Whirlpool Estate budget line dishwasher, washer and dryer ten years ago. No problems!Why do people spend thousands on refrigerators, washers, dryers, and dishwashers? Just buy the basics. It is not important to buy french door refrigerators, dishwashers with stainless-steel interiors, washers/dryers on pedestals and the like. You are only impressing shallow people. All in all, I will always purchase no-frills Whirlpool appliances. They are the best! And you can be like me and have no credit card bills and plenty of money in the bank with the result of low stress.

I bought new hot water heater. I installed it did and it did not work. I called them, and they sent a new part. A service man installed it, and it still did not work - he was unable to get it working. They said my gas supply line 1/2 od was too small. I had it replaced to 5/8 od 1/2id, and it still did not work. I called them again. They offered to send more parts and try again. This is a brand new water heater, never fired. I asked if they would give me a ra number so I could return it to the store. He would not give it to me. He insisted he send some one out to try to repair it. Meanwhile I have had no hot water for 2 days. He told me do what I have to do and hung up on me. So I removed the heater and took it back to Lowes, where they were glad to give my money back. But still, I lost a day of work and paid the gas yo bring it back. I went to home depot bought a GE hot water heater. I had it installed in about 15 minutes and it is working fine.

I absolutely hate my Whirlpool refrigerator! The first day I had it, the cover to the deli drawer fell off and cracked because it wouldnt stay on. I called the company and they sent me a new one but it immediately fell off and broke also. It is just a terrible design. The plastic slots dont fit correctly and it just doesnt stay on.Then, a few months after owning the fridge, I notice rust spots on the bottom drawer. I called the company and a rep told me to buy dishwasher cleaner and a magic eraser and use that to scrub the rust off. She insisted that it must be near humidity. I explained that my GE stove and dishwasher, along with other stainless steel in my kitchen have never rusted. The Whirlpool company provided no help whatsoever and does not back up their warranty. I would never purchase another Whirlpool appliance after this experience. Now I am stuck with a fridge that has rust stains and a broken door.

Cabrio washer - What a piece of junk! My washer is 2 years old, it now does its own thing - stopping when it wants, doesnt finish cycle, beeps finished and the clothes are so wet and the washer is not emptied. Then, I put it on drain and spin. One time, it kept going for almost an hour of off and on. My clothes were so out of shape and that was on low spin. I finally took them out and put them outside. The clothes from day one have always come out so wrinkled and that too is on low spin. Im afraid to use high spin. I know you have to for towels, but it still does not drain. It shuts off and on when it feels like it. My first contact with Whirlpool was, Well, did you buy the extended warranty? I hate it when asked that when purchasing any product. Its like saying, This is a piece of crap. Im warning you now so buy the extended. So right there, I felt Whirlpool isnt willing to help. What else can we all do here? Please advise.

I purchased a Duet Dryer less than a year ago and it stopped working. Got the warranty people to send someone to diagnose it. The repair person ordered two parts to fix it (they took the control panel off the order for some reason). They sent a second inept person to try and install the part they did send and it did not work (He was the most condescending person I have ever met but that is another story.). Of course it did not work and they actually have to replace the control panel AND the electrical panel (which as you know was ordered by the original tech, but taken off the order by who knows?). Now they are telling me that the part that they should have ordered 2 weeks ago is on back order until sometime in May. All I am getting from Whirlpool is lip service and they honestly do not care one tiny little bit that I have a dryer under warranty that will not have been working now for close to six weeks. This is unacceptable business practices.For the record I bought the unit at LOWES and they too refuse to stand behind the product. Basically told me tough they have nothing to do with it. I also purchased an $8000 Kitchenaid (Whirlpool) Refrigerator 5 years ago and the control panel went out about 4 years later. They stopped making the part and I have to THROW away an $8000 refrigerator because they dont make the part for it. As evidenced above, Whirlpool products do not stand the test of time and when they do break (even under warranty), they cannot fix them in a timely manner or at all in the case of the refrig (not under warranty). I caution every reader of this diatribe to choose wisely WHERE you purchase your appliances and carefully select a brand other than Whirlpool (and its brand affiliates of Kitchenaid, Jenn-air, Amana and certain Kenmore products).

Lets just say Im not surprised by all the negative reviews on here. Im just one of many in the fishbowl! Been without a fridge operating for 6 weeks and still waiting for action, been on the phone with them everyday and no resolution. Although the service technician/provider is also not cooperating but my word, they wont buy me a new fridge of course and only offer a simple 50$credit and nothing else. DONT BUY WHIRLPOOL. Have had nothing but troubles with 2 fridges now!!!

I purchased a top load Whirlpool washer from Lowes 2-8-12. It got so it wouldnt rinse. When it came to that cycle, it just skipped it and went directly to spin. I dont know how long it was doing this before I caught it. A repairman came out said I would need the equivalent of a motherboard that would cost $330.00. Needless to say, couldnt afford that amount for repair. So I purchased a very nice used Amana for $100.00. I always thought Whirlpool was a top of the line product. This has changed my mind. If it wont last any longer than 5 years I dont want it. There are just the two of us and we are retired so the machine was not overused. I am so disappointed and angry about this.

In less than 4 years my dryer had to be fixed twice as well as my washer. The dryer does its job. The washer is one of those HE washers that does not use much water. Clothes do not get clean without much water so I always need to set the washer on bulky to have water to cover the clothes. I wished I had kept my old washer. It worked a lot better.

Purchased Cabrio set last year. Worst set I have ever owned! Clothes do not come clean. Takes forever to wash. Must wash multiple times to get clothes clean, even on deep water settings. Does not spin water out of sheets and blankets. Dryer dries unevenly. Waiting on repairman because dryer will not come on.

Model CAE2745FQ0, Serial #C72680766 - Purchased this coin op clothes washer 2/2/2018 at Brandsmart, Deerfield Beach FL. Would not empty or spin correctly; 1st service call 2/28/2018. (Less than 30 days from purchase date). 3/21/2018 called Whirlpool again as same problem continues (as listed above). Washer is not being overloaded. Whirlpool repair visit scheduled again for 3/23/2018. This is the 2nd repair time since we purchased the washer on 2/28/2018. Purchased the same model 2 years ago, and experienced repeated problems to the point where we got rid of that machine and purchased the most current model referenced here. We are looking for a full refund of the purchase price as it appears that this recently purchased machine is on its way to be a repeat performance of the 1st machine that we got rid of (that was purchased 2 years ago). Again, we want the full purchase price refunded, which is $900.88. This machine is not even 2 months old. Thank you.

Very bad model Whirlpool washing machine. Pls dont buy any customers because from the date of installation its a headache for my family. I have a trust on whirlpool company but now I dont have. The problem is in every water select mode the tub is filling full and overfilling from the top always room fully with water. I hope the machine is not sensing water level. Such a bad experience from whirlpool company. My review is genius. My date of purchase is 28/7/2021

I purchased a built in black stainless-steel Whirlpool refrigerator in June and took delivery in September 2017. It quit making ice in December and I was told to replace the water filter. So, I did - still no ice. Fast forward to May 2018 still not making ice so finally got repair person out under warranty. He could not figure it out so reset it and said to wait 24 hours and see if there is ice. There was no ice. AND in the morning the whole unit was not working - lost all my food in the fridge and freezer - NOT covered by warranty. A few days later a different guy comes and says the guy that was there is an idiot and no longer with the company. Again, this guy can’t figure out what the issue is between himself and the Whirlpool tech on the phone so he does his thing and gets the fridge on again. Still no ice. Fast forward to 6/20/18 repair guy has been out 3 times and not been able to figure out the issue between his knowledge and Whirlpools team on the phone with him. At one point it worked for a few days and then died again and AGAIN lost all food in fridge and freezer - NOT covered under warranty. As of today even though I have not had a fridge since 5/10/18 and they won’t be back until 6/28/18 and they are just shooting in the dark on the repair cause they never have figured out what the problem is Whirlpool will not replace the unit until this attempt fails. If this attempt fails then they will review/recommend replacement of the unit which will take 2 weeks.That means that Whirlpool is OK with the consumer being out of a refrigerator for almost 3 months or more, losing time and money at work to meet with the repair person multiple times, having spent thousands of dollars on the unit and losing hundreds of dollars’ worth of food. Not to mention the inconvenience and cost of not having refrigerator for a family with a working mother, 2 teenagers and a 90 year old grandmother/great grandmother. But, hey it’s the way the warranty works right?!

We moved into our new condo a few months ago and my wife noticed that the knobs and front of our new Whirlpool Stove were getting too hot to touch so we called Whirlpool and since then never used stove. Was over one year old, we had to call their factor service representative. The charge was $98 plus labor $90 to tell us that even though the surfaces were way too hot to touch and dangerous to touch they were still within the factory specs of 167 degrees for the knobs, 152 degrees for the drawer, and 172 degrees for the front glass. He found the front of the unit reached 152 degrees which was hot enough to cause a serious burn when the stove was only set to 400 degrees. Why would a company set specs that will cause serious injuries? If my wife or grandchildren get burned by this crappy stove Whirlpool will be hearing from my lawyer. Stay away from any Aquaclean Whirlpool stove.

We have had this Whirlpool Duet WFW9150 washer for 7 years, doing 2-4 loads a week. Overall we are quite satisfied with it. A few complaints: We are on a well, and so get the odd bit of crud in the water. The machine has filters on the inlet lines, but you must pull it out from the wall to get at them. The filters are hard to remove. If something goes wrong--power blip, or sensor something, you have to restart the cycle. There is no way to continue from where you left off. There are features I wish it had: Rinse with warm or hot water, a spin only cycle, And Im in a hurry and it isnt very dirty cycle (Shortest cycle is almost 2 hours). Whirlpool doesnt have a service center for our area. If we need repair we need to take it into town. This is inconvenient.

When we remodeled our kitchen after checking a lot of brands of oven we decided to buy the Whirlpool Self Cleaning stove/oven. Loved the look of it. When trying to clean the oven I followed the directions just as its said in the manual. After the cleaning was complete it didnt even look like it clean the oven. I called customer service and they told me I had to clean the oven with a little elbow grease before I put the self cleaning on? Really? I have to clean the self cleaning oven by hand beforehand? Why did I purchase a self cleaning oven then? And because it was just 2 weeks out of warranty they would not help at the 800 number. NEVER NEVER again will I ever purchase Whirlpool! How they treat their customers is disgusting!

The front of the stove gets so hot you can burn yourself and I feel it is not safe around small children or grandchildren, and it should addressed to fix the problem not just cover it up. Please give me the info to fix the problem before I have to sue over my grandchildren and great children getting burned.

While the washer is great, the reliability of the dryer is lacking. The timer has broken 3 times on ours in 3 years. Each time the cost of the switch is $75.00. Too much plastic on the shaft. If the plastic was removed, and the shaft was metal, it would be a definite improvement.

I purchased a Whirlpool water heater with the Flame Lock Safety System on 6/4/12. When installing the water heater, the cold water pipe would not screw into the top of the water heater. I exchanged this water heater for a new water heater of the same make and model. I brought this water heater home and had it installed and noticed that the flame on the burner was orange and too high. I called the 877-817-6750 number for warranty and was told by the customer service rep that it was either the gas regulator or the orifice inside the water heater. I was told to contact a plumber to take care of this issue and it was not a warranty claim and not their problem. I then went to the Lowes store where I purchased the unit and spoke to a manager. The manager called the same number I called and was told the same thing, that I was responsible for the repairs to the unit. How can this not be covered? Both pieces are internal to the unit and were never touched during installation. I now have to remove and return this unit and install a new water heater that will not be a Whirlpool at my own expense. Do not buy Whirlpool.

Purchased Whirlpool fridge in December of 2013. I have had repairmen at my home over 10 times for repairs after warranty expired in December of 2014. Purchased extended warranty and still have to wait over a week for repairs through local Whirlpool service tech. Ice maker has been problematic from the start. Either it makes a bucket in 3 days time or it makes none. I will not buy another.