Bought this brand new 5 door fridge, not even 2 years ago and had nothing but problems. Computer went 2 times. Rail broke for the drawer in freezer. Freezing up in freezer. Switch on freezer drawer went out. I will never buy anything else from Whirlpool again. So much for the nice looking things.

Its a very good one, it kept my stuff cold, and fresh when my other fridge went on the Fritz, but only one problem, and that is, it has glass shelves and if you have kids, it’s hard to keep clean!

We have had our Whirlpool Cabrio washer for quite a few years. I agree that the machine is a piece of garbage. Every load is unbalanced. You have to stand there when the spin cycle starts, with your finger on the pause button, so you can rebalance the load, which is no easy task. My 80 minute whitest whites cycle took 2 1/2 hours to complete. Thank goodness I started the load at 5:30am. I hate this washer and anytime I am in an appliance store and see someone looking at it, I inform them it is a piece of junk. I havent contacted Whirlpool because I know they wont help with any issues were having.

I have tried to contact Whirlpool, email and telephone call. Finally someone called me but Customer Service was poor. I asked her to have a Manager call me, but she never did. They also never responded to my email. We Purchased our new Refrigerator 21 c.f. side by side 2 months ago. The ice maker is driving us crazy. It is very loud. There are white plugs on the 2 bottom corners that make the appliance look extremely cheap. I am not happy with this Refrigerator!

I have a combo Microwave oven/oven GMC275PDS07. When the microwave is finished with the requested program, the end of program chime lets you know its done. Then, if the door is not opened for at least 3 seconds, the chime will ring again every minute thereafter ad nauseum. This will go on for hours without end. I know because I tried it. I reached out to Whirlpool via a web chat and my question was not even addressed. I was ignored. From reading other submissions, I assume this is de rigueur for Whirlpool. I then called Whirlpool and spoke to Katie in Tennessee. She was not able to bring up any make or model when I provided her the numbers exactly as listed on the inside of the door. She was not able to provide any respite from this annoying feature.This a Whirlpool Gold model, presumably the top of the line, in my book I will never purchase any Whirlpool product of any type and I will make it a point to let anyone who will listen that Whirlpool is not a manufacturer that takes its customers concerns seriously. Katie then advised that she looked up this feature and told me there is no way to turn the beeping off. I find this amusing since she could not find the model or serial number when I gave it to her.

Model # WFG510S0AS1 SER #R30850040. Oven was installed NEW in the home I purchased in July of 2013. I used the cleaning feature on it in Nov 2014. I am amazed that it did not start a fire. Please see pictures attached. The whole control panel melted. This makes the oven unusable and extremely dangerous. I will need to replace the whole control panel. I followed the instructions completely in the manual provided for the cleaning cycle. It says in the manual to only clean the over this way as using easy off or any other cleaner will damage the inner surfaces.Whirlpool claims they have no knowledge of this problem but there are numerous complaints on their site about it as well as other internet sites complaining about the melting of the control panel. I need to know how to fix this problem and dont believe I should have to pay for something that is obviously a flaw in the materials used. It is extremely dangerous. Since these pieces of Whirlpool equipment were installed by the broker that originally purchased the home, I have no record of purchase. I can try and contact him and see if he has anything but kind of doubt he has receipts now.

Whirlpool dishwasher failed after 16 months. It leaks continuously. they sent a service provider 5 days later out to fix it, then said there would be a $129 fee for coming (this was never mentioned at time of appointment), and the total repair cost would be $208. I wasted a day waiting for repair person to come, I declined the repair due to the cost. I called customer service later, during office hours, and I received the poorest level of customer service I have ever experienced. Whirlpool will no longer receive support from the our family. This machine cost over $500, and a ruined rug. Whirlpool wasted our time, and a day from work. We will never purchase Whirlpool appliances moving forward, due to this product and customer service experience.

Hot water heater goes out. Try to relight it as instructed. Pilot light goes out as soon as I release pressure. Call tech support. After a 10min hold time, I was instructed to rest unit, wait 10 to 15 min and try again. Did not work. Called back and was told it was the thermopile. Had it shipped and replaced at $45.00. Still did not work. Was instructed to go thru the same process of lighting it, still did not work. Then I was given a ref# and was told that my PARTS was warranty and not labor. Okay now one time I was told I WILL BE CHARGED WITH A DIAGNOSTIC FEE OF $99.00 and still no hot water. Next step LAWYER.

DO NOT buy Whirlpool branded electric ovens. Whirlpool put out an update and it fried the control board of our electric built in oven. They refuse to fix it. They have kept us on hold for two hours and then tell us there is nothing they can do to fix it. We had an extended warranty that just “disappeared from their system.” They told us someone would call back us but no one has. This was an update we were told we had to run in order to use the associated APP. Our oven is only 2-years old. We now will need to pay for the repair ourselves. DO NOT BUY.

We have a small space that fit a washing machine and figured we could add a dryer on top but didn't have an outside vent, so took a chance in this model. It fit perfectly in the space and saves us from a regular trip to the laundromat. It takes a bit longer to dry but is energy efficient.

We purchased a Whirlpool Refrigerator Model Number WRS555SIHZ06 Serial Number HRA2506806 on July 15th 2021 from Lowes. First one from Lowes came off the truck damaged so working out of a cooler in the kitchen for 2 more weeks. Now 4 months later the compressor is out and all the food spoiled like $400 bucks gone and food is expensive these days. I called and Whirlpool said no food allowance and no replacement. Fridge can be brought over - so repairman will come out in 6 days and then say he has to order parts then I wait two more weeks then the repair. So 3 weeks without a fridge with the holidays coming up and people to feed and food to cook. This is going to be interesting. I hate Whirlpool Refrigerator - never again will I purchase one of this appliances. The GE I had for 12 years and no problem at all for 12 years. What is going on with these companies????

Whirlpool washer cabrio WTW7800X - Lid broke for the second time in less than a year. It is a defective part. Whirlpool should recall it. I will never buy Whirlpool again. The lid costs more than $200 + labor to replace.

Bought a higher end Gold Series French door refrigerator. Immediately the door would malfunction and the the piece that pops out to seal the gap between the 2 doors kept piping out when the door opened...They came out and replaced it which did nothing...The repairman said we have to open the door slowly...Give me a break...Have a older cheaper model that is almost the same and its always been flawless.Now in year 2...the whole system shuts down out of the blue and thaws everything then suddenly works for a few months...Repair guy says cant do anything if he doesnt see the problem...Just got back from long vacation...We turned off the ice maker and emptied...Returned home to damaged wood floors and a bin full of ice...System reset when it restarted and started making ice...2 years old and we have a Samsung on order and the Whirlpool is going in the trash...Weve had many whirlpool products and the defects are getting worse every year...Absolutely done with them!

I bought my Whirlpool refrigerator (Fresh door with Ice maker) from Best Buy in July 2017. By 2019 December the ice maker had stopped working and the refrigerator turns off / shuts down automatically. Have confirmed that the power is still on because of the display on the door. So it is not a power issue. Paid $180 for a Whirlpool authorized consultation and they said the Ice maker motor does has stopped working and the computer board needs to be repaired. This will cost me around $800. Called up customer service to see if the cost can be lowered but of course they said a NO. I am truly upset with the brand and with Customer Service for their lack of empathy.

I purchased a top load Whirlpool washer from Lowes 2-8-12. It got so it wouldnt rinse. When it came to that cycle, it just skipped it and went directly to spin. I dont know how long it was doing this before I caught it. A repairman came out said I would need the equivalent of a motherboard that would cost $330.00. Needless to say, couldnt afford that amount for repair. So I purchased a very nice used Amana for $100.00. I always thought Whirlpool was a top of the line product. This has changed my mind. If it wont last any longer than 5 years I dont want it. There are just the two of us and we are retired so the machine was not overused. I am so disappointed and angry about this.

Originally installed early 2007, the very expensive unit went crazy after about 14 months, with random beeping noises, and non-response to keyboard entry. Sometimes unplugging the unit worked. When unplugging no longer worked, the unit was repaired by replacing the keyboard logic boards only to fail again the same way.about a year later. It appeared the heat or steam from the cooktop below the microwave was causing the failures, so we became careful to ensure the fan was on. Last week, after boiling some water, the unit failed again, with error code F2H2, the keyboard error. Didnt Whirlpool expect the microwave to survive heat or steam from the stove/cooktop below? Overall, the unit is great when it works. Unfortunately due to the large size of the 2 cu ft unit, only an identical unit will fit. Im skeptical of replacing my broken unit with another Whirlpool Velos unless this keyboard problem has been fixed in new units. Anybody know if Whirlpool has fixed this problem?

We contacted Whirlpool different times. I hate this piece of junk refrigerator. But Whirlpool never cared. My husband and I both did 20 years in the Navy active duty and reserves. 20 years each. Do you think we could have gotten some response other than a worthless sorry. To the Whirlpool CEO when you ever get some kind of compassion please us a real refrigerator that works and has some real room in it. I hate this thing and I hate not having an ice maker that works. A french doors refrigerator that really works would be good. Heres our address **. Please leave it on our front porch. Will be holding our breath. Thanks for your support.

I purchased my Whirlpool side by side refrigerator approximately 6 months ago. Immediately upon delivery the compressor showed itself to be very noisy, especially upon start up. I questioned the delivery persons and was told it would become quieter with time. It did I not. In fact, in the following days it got worse. I contacted Whirlpool and was sent an “approved” repairman. The confusions and scheduling difficulties in this process, however, were many. Finally, when the man did arrive. He listened and said the refrigerator was working but agreed it was loud but apologized there was nothing he could do.I called Whirlpool again several times to note the noise and constantly was given the sympathy of people saying they “understood but there was nothing they could do.” Finally, out of desperation I contacted the store where I had purchased the refrigerator and they sent a manager who agreed the unit was unreasonably loud and took the refrigerator back. I researched the Whirlpool company and found they are essentially the same company that makes several other common American name brands, so I made a point not to purchase from any of these companies. Instead, I purchased from a foreign manufacturer and couldn’t be happier. All I can say is I tried to buy American but have been greatly disappointed by both the product and lack of customer service by Whirlpool. I will not buy from them or their other companies again.

Purchased a Whirlpool Electric Range August 2015. Purchased it because it looked pretty and the Aqua Lift Cleaning feature sounded too good to be true. As it turned out it WAS too good to be true! I have just read a # of reviews about this range and I agree with all complaints. Does anyone like this range? The AquaLift cleaning technology is a joke! The baking temperature fluctuates & I could not figure out how to improve on that (for the longest time I thought it was just me not being able to figure out my new oven). The most serious concern however, happened a couple of weeks ago when I turned on the oven & immediately the oven started to smoke and an electrical smell permeated throughout the house. Had I started the oven and immediately left the house our house would no doubt have been destroyed by an explosion/fire.Phoned Whirlpool & because the problem was so serious they had a serviceman at our door within 2 days (yes I am being sarcastic, it did take 2 days). At no time did the call centre express any concern nor did they advise me to unplug the range and to make sure I did not use it. Obviously, I would not use it but shouldnt that be something they advise as part of the checklist talking points.Serviceman arrives 2 days later & advises us that the parts alone would cost $650.00 & oh yes the labour costs to install the parts would be charged by the minute. I didnt even ask him how much per minute because only an idiot would repair this piece of junk!! The power cord to the range had basically melted right through; you could scrape the char right off the cord. The computer part of the range was shot and had a strong electrical smell to it. The serviceman basically said that I shouldnt shoot the messenger and charged us 93.45 to tell us that it was going to be a very costly repair.I disliked this range almost immediately and was looking forward to the day when I would have an excuse to purchase another electrical range. I did not think I would be shopping for another range within 1 1/2 years from the time I purchased this piece of crap!!! Nor did I think that there would be a possibility that this appliance could potentially be hazardous to my family and home. How long is Whirlpool going to ignore all these customer complaints? This range should be recalled! It not only is selling features such as the Aqua Lift technology that do not work properly, it is selling a potential fire hazard.I will never again purchase any appliance that is made by Whirlpool. Whirlpool makes a lot of appliances and uses names such as Maytag, Amana. KitchenAid, etc. I have purchased another range and this one is made by Frigidaire (no connection whatsoever to Whirlpool). I dont know what my experience will be with my new Frigidaire Range but so far I am loving it! Hopefully, my new appliance will not nearly burn my house down. Whirlpool: Step up to the plate & take responsibility for the defective electrical range you are selling before there is serious harm to persons or property! THIS ELECTRIC RANGE NEEDS TO BE RECALLED - MODEL # YWFE715HDEHD.

18 months ago my husband and I bought our first Whirlpool washer and dryer to go with our first home. 6 months and the dryer stopped spinning. There was an issue with the belt. 12 months later the washer has stopped draining and spinning. It is 2 months since our first filed complaint with our extended warranty company and we still dont have a washer that works. I dont care if I have to take my laundry to the river and beat it with a rock. I will never buy whirlpool again.

This double door ice in door refrigerator works fine, my dissatisfaction is on the stainless doors. I am VERY particular on any smudges or points and I do not LIKE the stainless steel environment appliances promo!

We purchased a Whirlpool Cabrio washer brand new from Lowes. It did great for about 6 months when a terrible grinding noise started. Then it also would not spin dry the clothes - they would come out completely soaked. Repair guy came out and fixed it. Lasted for about 1 year - same thing again. Lasted about 1.5 years this time and now the loud grinding is back and my wife - who Ive heard cuss just a couple times in 20+ years - said, This ** thing sucks. The clothes are soaked. I cant stand this washing machine. So, Off we go to buy a new machine. Definitely not a Whirlpool though. Id give this machine 1 star because it does a decent job for a while but major repairs 3 times in five years is not what I deem an acceptable appliance.

We purchased this microwave from Lowes. It already had a cracked handle but I wanted to change my appliances to Stainless and it was very cheap. I could just order a new handle and we would still be saving money. I received the new handle and it was very difficult to install, but I did it. Not even 2 months later, the same thing happened to this handle. We thought Lowes had somehow broken the original handle, but after reading all the other complaints, I realized that its a manufacturer problem. Last night, I was cooking on the stove and the plastic from the handle fell into the pot. I had to throw the whole pot of very expensive, and time consuming meal away for fear of eating the plastic.

My top loading Whirlpool washer model WTW57ESVW1 failed after just over two years. When I called my service man, he turned it on and immediately told me it was not worth fixing as the transmission was bad and this model was known for this issue. I contacted Whirlpool Corp. and the person on the phone stated she could do nothing for me. I asked for a supervisor and was told she would give me a discount on parts, but I had to find out just what part it would be before she would tell me what percentage of a discount she could give me and the service call was my responsibility. Due to this treatment, I will not buy another Whirlpool nor will I recommend it to any of my friends. I will also post on Facebook my experience with Whirlpool.

Both the washer and dryer make terrible screeching noise. The dryer only dries on time drying. The store I bought them from have been here over 7 times too fix them. They still are not fixed. Just a terrible experience with this set from day one, load one.

I purchased my refrigerator (Whirlpool side by side refrigerator model ED5FVGXW507) in January 2013. We travel more than 6 months out of the year, so we have not had excess usage from the refrigerator. After only a few months, the plastic drawers started to crack. Now, after less than a year and a half, all my drawers are cracked, as well as all my door bins. I will be married 50 years in December, have owned refrigerators for all those years, and this is the first time that I have ever had a drawer crack, let alone all of them, as well as the door bins.

Two years ago, I bought your new stove. It was under warranty. The computer is messed up. They came and they did not fix it. Warranty is off. It hasnt worked right since I got this stove. Who is going to make it right? Its only two years old. Fr2 v comes on when turn on. Oven have to turn power off to get it to work. This stove sucks.

I am so disappointed with this washer. I totally dread doing laundry. The following are the complaints: Every load comes out totally twisted and wrinkled!! The soap/fabric dispenser holds water after each load (I have to take paper towels and get the dispenser empty!!!). There is not enough water to properly clean the clothes. I have never noticed a reduction in my water bill and have had this piece of junk since 4-25-13. There is NO short cycle on this junk machine. There is an odor to my towels - like they are musty - after I dry them and use them. I use Tide HE detergent and clean the washer with Affresh (you shouldnt have to clean a washer). I should have taken the time to write a review much sooner, but decided today was the day after doing laundry. DO NOT BUY THIS WASHER.

Problem of refrigerator is working good for a few days, then the freezer is all melted down for a few days, then back to working good again. Model: FD2560HES. Serviced on and by: 7/16/2015 - ** - told me the controller board is bad, need to order part. 7/23/2015 - ** - replaced the controller board. Resulting same problem. NOTE, which means my old controller board is as good as the new one. 7/30/2015 - ** - opened the freezer, back of refrigerator, told me the compressor is no good, gave me an estimate of total cost $817.86. I did not accept the proposal, and I did not agree the compressor is no good. I called and scheduled for service after and scheduled to have service on 8/4/2015. Then got called from the office, said, Cant come on 8/4/2015 and told me I have to pay the $95.00 first visit. So I called and spoke to the manager, then scheduled for next service.8/13/2015 - ** - when he came, the refrigerator is working fine. He said, Cant diagnosis the refrigerator, told me to call for service when it is not working. He said the compressor is good. 8/15/2015, early morning the freezer is all melted. I called, been told cant service the same day. 8/17/2015 I called the office (1-888-717-9322), requested to talk to the manager, promised to call me back. By this date 8/28/2015, still no call back from the manager. They are located in Michigan. I was told the local office address is: 9582 Katella Ave., Anaheim, CA 92804.

I am extremely disappointed in my new Whirlpool washer dryer matched set. My washer started to leak at less than 6 months of age, and my clothes are extremely wrinkled due to excessive spin and smell absolutely foul. I have adjusted the spin cycle to the lowest setting to prevent wrinkling as suggested in the product materials. I have cleaned the washer with the recommended product on the clean washer setting, although now with the leak, that means a good floor mopping too!I have contacted customer service about the leak since the machine is still under warranty - and they gave me a 4-hour window on a specified day for the service. I took the time off work and the technician failed to show. I called twice to follow up on his whereabouts and ETA. They did nothing except tell me to keep waiting. 45 minutes after the outside hour of arrival had passed, I called again. The customer service offered to make me another appointment so I could take another half day off work and hope he would show up the next time. When I asked for a preferential booking (with a real time) to minimize taking more time off work, the manager said all she could do was give me another 4-hour window. I said that was really bad service and she hung up on me! Another rep did do a little better - he sent me a name and number and said I could try to book an appointment directly and hopefully minimize the additional time off. Its the last Whirlpool appliance Ill buy - with that kind of customer service, Id rather be out pounding my laundry on a rock.

I purchased a high dollar built in side by side fridge with custom panels in 4/2005 and had my first service call in 5/2005. Since 2005 we have had 11 service call mostly for defrost failures and over temp. readings. From 2011-11/20/2013 we were issue free then the fridge over temp alarm sounded and we could not hear the fan motor. We had the certified tech come out to evaluate and found that the main control board needed to be replaced. Kitchen Aid/Whirlpool no longer make this item and forwarded us to Core Centric solutions to have a new one built. After speaking with the certified tech who had been out to service our fridge 11 times he informed us that these boards in his experience have never lasted more than a year. We spoke with a customer service rep a Kitchen Aid and asked about a prorated discount on a new built in fridge and she said it seemed reasonable but after checking for authorization informed me I needed to have the board rebuilt at my own cost and that even though this typically takes about 4 weeks to build the fact that our family would be without a fridge is not Kitchen Aids problem. 6/20/2005-over temp/not cooling call (replaced defrost thermostat) 9/2005-over temp/freezer iced over in bottom (freezer decided and drain unclogged) 10/05-over temp/not cooling (replaced fan motor) 9/06-over temp/freezer iced over in bottom (drain line decided, kitchen aid had no advice on how to fix) 10/06-over temp/not cooling, ice build up (whirlpool recommended replace heat kit and bimetal) 11/7-over temp and ice buildup in freezer with leakage (adj to drain pump and defrost drain basin made) 11/07- over temp and freezer icing over (whirlpool sent out a new heater probe) 6/08-over temp and ice buildup (bimetal and foam block replaced) 10/09-over temp, lights and motor shutting on and off (replaced defective board) 10/09- fan making excessive noise (ice buildup found on evaporator fan)11/13-over temp ice buildup in freezer, burning smell from fridge and no air movement or cooling in either compartment (need board rebuilt as on 10/09)Board no longer available from whirlpool, must be custom built at owners expense and will take up to 4 weeks. D/t continuing issues and whirlpool not willing to help the customer with replacement I would highly suggest no one buy a Kitchen Aid fridge.

On 16 March, I lodged the complaint to Whirlpool’s service center in New Delhi. My service request number is **. Engineer’s name is Dharmesh. He came for the first visit and he sent the person named Hassan who said there is gas leakage problem. I told him that problem is much more complex than leakage as I have already checked about the leakage, but he didnt listen and repaired and took Rs 2995 from me by giving 3 months warranty. The fridge again got damaged. Now, when I talked to Ms. **, she said the compressor is damaged and it will take Rs 2000 more, which means my earlier Rs 2995 has gone into vain and they are demanding Rs 2000 more, though it is in warranty. When I asked her that I want to talk to a senior manger, she rudely talked and refused. I called Whirlpool’s customer care on 01160008558. There’s a guy named ** who abused me and behaved rudely with me. The customer care executive doesn’t even have bit of manners as how to talk to the customers. It’s really a shameful thing which I had not even expected from the brand company like Whirlpool. I want very strict action to be taken against Ms. **, Mr. ** (CCE). I also want my fridge to be repaired as soon as possible without a single penny or I want my earlier Rs 2995 back.

In the middle of the evening the door glass spontaneous shattered with nobody around. Its only a 3 year old microwave builder installed in a new home. Ive always heard Whirlpool appliances are garbage but this proves it 100 percent.

I bought YMFE330W0AW0 Whirlpool on sale less than a year ago and I have been angry since almost the beginning. This is a cheaply made product which angers me because Whirlpool is supposed to be a quality product. The clock cannot be set because we have to press really hard and that part of the stove head is broken now. I knew this would happen after only a few weeks but was wishing it would not. There is a lot of heat that leaks out of the oven continuously when trying to bake something. The top is horrible. This stove top does not keep an equal heating element so if you put it on low, it actually turns off for a few minutes and becomes red again for a moment or so. It is impossible to cook anything evenly. I HATE and DETEST this stove. The worst product I have ever known. If it is on sale...BEWARE.

Moved into a house with a 2009 Gold Series Dishwasher model GU2475XTVY0. It has never worked since we moved in 3 years ago, always left dishes musty and poorly cleaned. We basically used it as a rinse/dry and pre-washed everything by hand. Even then it would mold up frequently and required manual cleaning. Total piece of junk, but looked really nice, stainless finish. Yeah.Latest chapter is it completely stopped working. Called a tech out for the usual $80+. His advice: this is a total lemon, and has been from the start. Not worth repairing. So Whirlpool, is this the standard you have now? 5-6 years for a dishwasher life cycle? Noted that my fridge is a matching 2009 Gold series, it has also had several problems with keeping a steady temp and has gone through 2 control boards at a hefty fee each. I guess Im done with Whirlpool, running out of appliance brands to blacklist here...

I had owned another Whirlpool Washer before, which died. I purchased this one. It was noisy and unreliable. Whereas the previous one lasted for 10 years, this one stopped working in less than 6. I went out and replaced it with a GE instead.

I absolutely HATE this washer! These pics are of jeans AFTER they came out of washer. Its energy efficient for sure...doesnt use enough water to fully wet the jeans. And, yes, I know how to choose the correct settings. See how wrinkled the jeans are? That is what all clothes look like after being washed in this washer. Dryer isnt any better. It does dry them, but they are so wrinkled they look like they were just pulled out of dirty clothes hamper. I was a Whirlpool fan up until this set. I realized before my 30 days were up that they werent cleaning my clothes well. I went back to Lowes & set up a date & time for them to be picked up. Salesman convinced me that I just wasnt use to this new type of Whirlpool washer/dryer. Plus he insinuated I was being a problem customer who was lying about the poor performance of my set. He said they had sold a lot of these W/D and NEVER had a complaint. Dummy like I cancelled the pick up. I would not take another set of these if they were given to me. If I could afford it I would give away this set & buy something else. Anyone still interested in Whirlpool Cabrio W/D after reading my review? If so, Ive got a set I will sale you for what I owe.

I bought Whirlpool front load washer at Sears in June 27, 2012... (serial W104408696A) (W10409178A-SP). I had 6 episodes within a 1-year time that my clothes got burn holes and the inside of the washer. I would find a handful of gray powder after doing my laundry. The first time it happened, I thought that I left something inside my clothes that resulted to it, but I did nothing to contribute to the event. The second time it happened, I thought Im putting the wrong setting, so I chose another setting to wash my clothes. In that span of 1 year it was on and off happening. I read different reviews on this washer, and I am not the only one whos had this problem. Finally in 2013, before my warranty would expire, I requested for Whirlpool to fix the problem. Right away the tech told me that the problem was the glass covering, so they replaced it. Now my washer would not drain. I believe that this product does not belong in the market. If they knew what the problem was, they should have recalled it. I kept the sample of that gray powder.

We owned a Whirlpool Duet washer that went out in late December 2011. We bought another Whirlpool Duet washer on January 8, 2012. On July 31, 2012, it stopped working with the error message F24. In WV, Whirlpool contracts their insurance/warranty through ACE Appliance. We scheduled with ACE the next day. They came out on August 6, 2012. The repairman told me it would be 7-10 days for the part. The part was on back-order, so in reality it took 17 days before they returned. It was repaired on August 23, 2012. Today, September 17, 2012, the washer stopped working again with the same error: F24. Whirlpool will do nothing to replace the washer, even though it is less than a year old and we paid $900 for the washer. This is the second Whirlpool we have owned that has crashed. I have two small children (4 and 2) and I am due with number 3 in 3 weeks. While the washer was broken, I spent nearly $80 at the laundromat for washing only - I carried baskets of wet laundry home to dry. And now I get to repeat the same exact struggle less than a month after it was fixed. When asked, the customer service rep told me that no matter how many times it broke, all they would do is send a repairman. They never ever replace appliances regardless of the problem. I am unbelievably frustrated and I want to tell everyone that I possibly can to stay away from Whirlpool appliances! Do not buy them new! Their manufacturers warranty is a joke!

Purchased WP fridge, stove, and dishwasher at the same time. All were the gold series. At 20 months, freezer stopped cooling. WP would not cover the repair. Refrigerator has been noisy from day one. This company does not care about their customers.

Updated on 07/30/2021: On 5/4/21 a tree took out a neutral on the power line to my home and after inspection by my electrician, he said my Whirlpool refrigerator was done. Not even 1 year old. When attempting to get Whirlpool to replace the refrigerator, they said they have to try and repair it before considering any other options. As they do not cover damage by acts of God their warranty would not cover replacement. Mind you I paid around $1500 for my refrigerator and it was not even 1 year old. 5/17/21 (2 weeks from when the refrig got fried and I had to get and I had to purchase a used refrig until then) serviceman said he had to order parts. 6/1/21 - Motor-Cond $158.20, Fan Blade $13.97, CNTRL Elec $60 CORE [PI] $497.45 and Evap Fan Motor $183.91. Did not fix the problem and had to order more parts. 6/8/21 - Evap Fan Motor $183.91 (first one did not work), Rail $34.76. Service tech said to wait a bit before moving the frig back to make sure it was cooling properly. Finally moved it back on 7/7/21 and hooked up the water line. Few days later noticed water leaking from the top of the freezer door and a lot of water on my floor. Heard a funny sound and found water spurting from the top 2 corners of the freezer door. Called whirlpool warranty and was told they would contact me. Next I get a notice that I have a service appointment in August. Was able to get it moved with a follow up appointment with a part that was broken during the last repair for 7/28/21.7/28/21 - Fill tube heater for icemaker was open and frozen - now tech ordered Rail $34.76, Freezer Door $1,525.84 and Valve $124.23. 6-8 weeks custom order. So we also have to added 5 service calls to the cost - Approx. $500++. Total Replacement Parts = $2,758.81 with a final total cost to repair of $3258.81+ vs just replacing or reimbursing me for the appliance of approximately $1800. Someone needs to review their model because not only am I without a working refrig for 4-5 months, but the repairs cost them $1500 more and now they have a customer who will not longer invest in Whirlpool appliances because of bad business practices and inconvenience.Original: I purchased a Whirlpool side by side refrigerator in July 2020. Earlier this month I had a tree pull down a power line and disconnect the neutral, allowing a full surge of power to go through my house. It fried the exhaust hood, literally melting the components. It also fried my refrigerator. The electrician who reconnected my home signed an affidavit that the refrigerator was permanently damaged due to the surge. When contacting Whirlpool to file a claim, I was on hold over an hour before getting a person. This happens every time you attempt to contact them, so patience is required. I was not able to get a service call on my refrigerator for 2 weeks (5/17/21) so that left me without a refrigerator. The service company showed up early and I had no choice but to leave my job or reschedule another 2 weeks out. The tech said he could only repair and made an attempt to contact Whirlpool to get the unit replaced and he was on hold for over 30 minutes. They declined and said because it was an act of God they could not replace it. I was already having issues with the unit before the surge of a constant defrost that was causing food to spoil due to melting then refreezing causing freezer burn. I also lost over $500 worth of food. They dont cover. It also caused the icemaker to constantly freeze up. Now it will take at least another 2 weeks for the replacement part to fix and a refrigerator is not something you can go without that long. I had a concern this would happen. When speaking with customer I service, they said they just needed the tech to confirm it was damaged to replace it. At this point he said he does not know if the piece (on 2 weeks backorder) will fix it. They can only tell after the fact. He said Whirlpool only fixes and does not replace, which is not what Home Depot informed me when inquiring into the warranty with Whirlpool. They said Power Surges are covered. So with this in mind, I would seriously consider buying from Whirlpool. Things break, situations happen and no one should have to go without a refrigerator for over a month because they may be able to fix it. Then there is the concern if something is melted/destroyed inside, if it could cause a fire in the future. Will never buy another Whirlpool appliance again. They cant stand behind their products, the products are worthless. And yes, I am very upset. Again - just had Whirlpool tell me its not covered as it is an act of God! ARGH -

I am very disappointed in my Cabrio washer. I have had it for two year and now I have to spend $ 250.00 on a machine that sounds like Im in a machine factory. It is so loud in the spin cycle that you cant hear a TV or radio. Also the lit of the washer broke in the start of the second year. I had my previous washer for 15 years before requiring a service call. I have to agree with all the reviews that this washer should be recalled. Maybe if we all call the media in on this problem Whirlpool will be forced to pay for a recall or repairs. Another case of big business ripping off the consumer.

Weve had our Whirlpool Cabrio washer and dryer just over a year. I like them both but then we are having problems with our lid. The first one cracked after 9 months and they replaced the lid. Two months later, the new one cracked and they replaced the hinges and lid again. I assure you we are very careful when lowering and lifting the lid. I do 80% and my husband does 20%, and we are very cautious of it especially after the second one broke. Now, I was just putting laundry in and the third one cracked while lifting the lid. There is obviously a problem, and Im wondering if anyone else is having the same issues. Eventually, it will crack all the way through which will cause the glass to pop up and the lid wont lock. I will not buy anything with a glass lid again!

I bought this Whirlpool dishwasher 3 years ago and the first time I used it I was completely blown away. We can run it at night and never hear it. The first time I turned it on I had to go back and check it to make sure it was on.

I purchased a new water heater in August 2013. The pilot light started going out in October/November of 2013. After calling the Tech Support phone number, (877) 817-6750, I was advised to clean the burner screen. First this is very difficult to do because the burner screen is underneath the water heater and almost impossible to access. Second the closet the water heater is in did not show any signs of debris that could clog the burner screen. I did as they recommended. Several calls, and several weeks later, they finally authorized a technician to come and service water heater. He performed a cleaning even though he couldnt find anything to clean; and he replaced the control module. The new control module worked through the spring and summer seasons and then I started having issues again in the fall, late October. Started calling the same phone number and was told again to clean the burner screen. I convinced them to send out the technician again. The A and E Factory technician came out and only cleaned the burner screen and left before I had a chance to get home. This happened several times and I called Whirlpool every time. The next A and E technician told me to try changing out the draft vent chimney to a different size, which I did. Problem happened Again! I finally asked for another plumber and they sent me 3 names of their authorized plumbers. I called Phil, Philco Plumbing. He told me that I needed to have more ventilation, so I added more ventilation, even though I later found documentation stating I already had more than what was required by the manufacturer. Again, a week later, started having problems. Call back and asked to have my personal plumber come out. This time the rep told me that I have always been free to choose any plumber I wish (why wasnt I given that option the first 10 times I called?). My plumber came out and replaced the control module and the thermocouple, but wasnt convinced that these were faulty parts, he honestly couldnt figure out why I am having this problem, but it was worth a try. That lasted about 1 week and now I am having the problem again!!Whirlpool will FINALLY authorize a new water heater, but they will not authorize installation for the new water heater. I have already spent money on recommended repairs that have not worked. I have taken 15+ hours off of work to watch plumbers do nothing that has rectified my problems. And now Whirlpool wants me to deal with installing the unit myself, OR pay to have it installed! They say they wont cover installation because I purchased it more than 1 year ago. They seem to be missing the fact that I have had trouble with it the ENTIRE time I have owned it!This Flame lock system is garbage. I found on Consumer Affairs that a few years ago a class-action lawsuit settled, dealing with the same issues. I think it is time for another round! I KNOW that I am not the only one dealing with this problem because the plumbers I had out all had similar complaints from many of their clients. Whirlpool wont fess up to the problem, but the problem is real.

I purchased a 12 year warranty, high end Whirlpool WATER HEATER (OR SO I THOUGHT AT THE TIME) through Lowes in 2014. Model ND50T122-403. Six years and multiple service calls later it is broken again, this time for the final time. I am ripping this garbage out. So livid with this company that could give a rip about their customers. Three years in to my 12 year warranty it started giving me problems. Horrible HORRIBLE customer service. They will insult your intelligence. Whirlpool will not honor the warranty or stand behind their product. They just take your money and basically give a shrug of the shoulders or worse blame you for THEIR TERRIBLE product failing. It may be unscrupulous and unethical but I guess saves them a pile of money which is what they seem to only be out.The Service Tech that came for the 4th time to repair it says they see this all the time in Whirlpool water heaters. Its a Design Flaw they say. I dont know about all that. I just know when I have been swindled. The electronics are garbage. The pilot light when it goes out is not easily reset as others have mentioned on this site. Will stay lit for while and then shuts down. Whirlpool says, despite reams of evidence to the contrary it must be a safety issue in the install, which they have absolutely zero evidence of therefore, they are not honoring the warranty. They are Blaming the installers, according to our service techs who tried to order the part thats supposed to be under warranty.The original installers, by the way were from Lowes, the outfit that sold me this hot mess. Another Class action lawsuit seems ripe. Or perhaps the consumer protection division from each states Attorneys General would be interested in protecting their citizens from practices like this. Lowes is complicit in allowing it, failing to protect their customers and not calling Whirlpool out for it. I cant think of a more deserving target of consumer protection than Whirlpool. A truly horrible, expensive experience. See the Whirlpool logo and RUN - - DO NOT WALK -- THE OTHER WAY!

All I ever wanted was a nice refrigerator with the ability to get crushed ice from the door. We bought our refrigerator from Lowes several years ago and have had problems with the ice dispenser ever since. Lowes sent repairmen many times and even replaced the one we purchased with a newer model. Whirlpool refused to replace. The problem persisted and we had to continue calling repairmen. The last straw was when the repairman asked to borrow my hair dryer to help him melt the ice that continuously builds up in the door chute. I stopped going through Lowes and went directly to whirlpool for repairs. Since then I have been told that I should remove the ice box and clean out weekly, be nicer in order to get better help and that my husband should do the talking so that Whirlpool will be more helpful. I am so disappointed. Its been a couple of years since I last called for repairs even though we had the extended warranty. I have to clean the chute daily in order to get crushed ice from the door. Whirlpool knows that their engineers developed an ice dispenser with problems but will not admit it. Their customer service is the worst ever. I will never buy a whirlpool refrigerator again.

The oven steam cleans the oven but it only cleans the bottom, not the sides, back or door. They dont recommend oven cleaner so how do you clean it? My oven is a year old and looks like its never been cleaned. You would be better off with non cleaning oven and using oven cleaner. It would be less work. Horrible stove.

I have Whirlpool Washing Machine bought at end of 2012. In 2014, I faced an issue where the washing machine board ics are gone. The services people came and check the replaced a board. It was cost me 6000 Rupees including the service cost. Very next year 2015, again the same issue. Board of the washing machine gone. Now I have to change the board. It seems it may cost more than previous one.I heard that these service engineers are taking the previous my board / replaced board. They are repairing it and sold it again and again so the quality of the board is question mark. As a customer I / we cannot spend money and change board every year. I just want everyone to think twice before you go to Whirlpool Washing Machine & its products. I had a same kind of poor quality issue with even water purifier too. Consequences - I have spent Rs. 10000 already, it is loss for me beside the buying cost of the products.

This morning is the fifth morning I had to take a cold shower. My hot water heater keeps going out. When we call, we are told to dust the underneath better, as it sucks dust. Are you kidding? The hot water heater is still under warranty, which means I will have to spend around $200 to have repaired again. So much for top of the line.

I purchased a Whirlpool Washer/Dryer set in June 2014. Yesterday, Sept 9, the motor stopped working. The machine was on but nothing happened. Called the repairman who said the motor burned out and had to be replaced at a cost of $180 plus $75 for his labor. I paid around $400 for it a little over a year ago and now I have to pay $255 to get it repaired which is ridiculous for a ONE YEAR OLD machine. I will never buy Whirlpool again. I should have read the reviews first before buying but I always thought this was a good brand. Lesson learned, never buy Whirlpool.

The stove started having problems about 5 months after I bought it new, it had a 1 year warranty on it so the first repair was covered but it begun to have the same problem a few months after the repair. By the time I contacted the company they told me the warranty was expired and ask if I wanted to buy another year of coverage for $300, of course I said no. I repaired it myself and once again it worked for a few months and now the problem came back. Will not heat up so dont waste your money.

Whirlpool cabrio top loader is junk from the first month. My washer has had way too many repairs. A&E repair has been a frequent at my home. Now Im getting ready to repair it again! Hub gasket or pump not sure this time. All has been replaced previously. Never ending - always something wrong with it!!!

I purchased a Whirlpool 3-door refrigerator with the freezer on the bottom on 8/17/12. Within 4 days, the ice maker stopped working. It took two days for the repairman to come out and fix it. So all is well with that. Less than 2 weeks later, the refrigerator isnt cooling. Several days later, the repairman came and determined it was the evaporator fan motor and clutch. The parts were back-ordered for 10 days. Parts came in 2 more days before he can come out and install them. He realized they sent the wrong parts. Another week went by, then he came and replaced the fan motor, which is now making an ear-piercing buzzing sound. He came back a week later and said it needed a gasket, which is back-ordered. In the meantime, he put some stick on insulation around the unit. Not much help. Another week went by, and the gasket showed up. It is still making a high-pitched whining sound. He said it was the compressor. Whatever! I hate the refrigerator. The sound is one that just grates on your nerves and you can hear it in all the rooms surrounding the kitchen! A repairman has to deem it unrepairable before they will even consider replacing it. They consider it fixed. What about my bleeding ears! I just want it gone! I am so disappointed. I thought Whirlpool was a good product with a solid reputation. I have a $2300 noise maker! Is there a class action lawsuit?!

Bought this washer 3 months ago. Absolutely hate it! Leaves white film on my clothes. Have to run all washes through a quick wash to get the film off. Hammers the water through the pipes, causing the fittings to come lose and leak! The spin cycle practically dries the clothes leaving them so wrinkled that I have to dry them longer to get the wrinkles out. Waste of my time and MONEY!

I bought a new Whirlpool gas hot water 40 gal tank from Lowes. I Installed it, but the pilot light would not light. So Cal Gas Co came out and said they did not like the new design, but that was how they were now making them. Gas is shot out from a pipe into the tank, however its fairly open. The pilot ignitor is similar to the one on barbarques that often do not last. You cannot get to it to light it manually. Several calls were made to Whirlpool and they sent a repair man out to fix it. You can imagine buying a new hot water heater and having it work part time. The repair man explained that the unit needed a new thermopile, but he could not put one on until whirlpool authorized it, which they would not. After a rather heated conversation with whirlpool they agreed to FedEx a part overnight. Of course the repairman could not wait for me to call and had to come back again. The pilot light still does not stay lit, and Whirlpool now wants to talk about how the tank is vented. This has nothing to do with the pilot light, nor did putting in a new 1/2 gas line and valve as per Whirlpools request. Whirlpool has a problem and they refuse to acknowledge it. However, it is Lowes that chose to buy from whirlpool and they do little if anything to stand behind their product and gain consumer confidence. My suggestion would be dont buy whirlpool, and shop at Home Depot.

I have a microwave (Model: MH1150XMQ-0) in my summer home. The microwave gets little usage but the door has cracks in all the corners. I have two other friends with the same problem. This appears to be a design flaw and should be corrected. The microwave is still useable but I do not know how safe it is.

Our Whirlpool is 8 years old and - knock on wood - it has been very dependable. It has enough settings to take care of the range of our dirty clothes. It is a front loader and I like that type - it gets the clothes clean in cold water.

We purchased Whirlpool Cabrio Washer WTW5600 series in October of 2010. I bought the machine from Sears and also bought the extended warranty. Less than 6 months after I had been using it, I noticed that all my husband’s shirts were getting sweat stains under the arms and my hand towels were very smelly after drying with them one time. I called Sears to have someone come out and tell us what the problem was. He said I was using too much detergent so I reduced the amount of what I was using. It did not help the problem so I started using the extra rinse each time I washed, still did not fix the problem. I called them out 3 more times in 2011. One tech told me I was still using too much detergent so I reduced down to 1 tablespoon like he suggested. I stopped using softener in my washer because he said I needed to clean my machine more than one time a month, to clean it every 3 weeks. No solution to the problem still. I have had a tech from Sears and one from Whirlpool (who incidentally was the same man, he was from A&E Appliances). When he came in the door, my husband told him he had been here before and I said 2 times. He lied and said he had not been out before. Are we blind? No. He ran the cycle but sat in his truck while he was running it. None of the techs have ever put a tool on the machine to check if the water level is right. They just stand there and tell us to change the amount of detergent or clean the machine with Clorox more often. I cleaned it 8 days in a row and the clothes still smell and still do not get cleaned. We talked to main man at Whirlpool and said they couldnt do anything because their 1 year warranty had run out. We have been using Whirlpool appliances for over 30 years but I will not ever buy another one. I have probably had 5 Whirlpool washers over the years but never had a problem until we got this Cabrio top loader without an agitator. I would not recommend this washer to my worst enemy, if I had one.

First my pump went out on a 4 month old washer. Had to wait several days for them to fix it. My washer worked for two weeks and same problem. Its been over a week and the service man cancels then shows up and tells me pumps out and can get one for several weeks. I cant stand them still not fixed.

I want to make this clear I’d give NO stars if I could!! Whirlpool is totally junk!! I bought a whole suite of Whirlpool kitchen appliances from Home Depot that is a dishwasher, stove, and fridge. The dishwasher never cleaned the dishes, always left a film on everything, cant clean out the drain area, the screens don’t come off and less a year later the dishwasher top rack literally fell off and broke all the glasses that were loaded in it and the fridge keeps freezing all my food!!! I keep having to adjust the thermostat up down up down just to make it doesn’t freeze. Now that the warranty is no good on any of the crap I will no doubt be charged an arm and a leg to get it fixed, which definitely won’t be worth it!!! Whirlpool is such crap!!! Made in America no wonder!!! Don’t buy any whirlpool anything!!! You will be very VERY disappointed!!! I’ve bought plenty of brand new appliances. Bosch is by far the best dishwasher even the cheaper ones. Now I have to pay to dispose the whirlpool crap!!! I am sure whirlpool doesn’t give a crap though!!! They will keep selling their crap, but don’t Buy it!!! You will be soooo disappointed!!!

I just contacted Whirlpool Co. by online chat concerning the workmanship of their microwave that is less than two years old. The interior top has begun to bubble and peel as well as rusting. This is the 2nd Whirlpool microwave where I am experiencing bubble and peeling paint as well as rusting. Whirlpool informed that the manufactory was 1 year warranty and to contact a technician at my expense. There is a real health issue here and I hope consumer complaints about this company is being monitored by someone who can help all of those with concerns.

So I had a problem with the water heater after 2 years and had the sensor fix by my heating people. Now the water heater is 3 years old and started leaking from the top of the water heater. Called my heating people and they fix the pipe and coupling on top but he told me the water was still bubbling up at the top. He told me it could stop and 70% it would be ok. Went to check on it and it continues to leak so I called Whirlpool because it was still under warranty. They are the most horrible people to deal with. First of all I told the guy it was leaking from the top but he asked me if it was leaking out of the side pipe. Didnt know what he was talking about and he kept sighing on the phone. If I knew about water heaters I wouldnt be calling them. After all the questions it came down to it was leaking where I told him at the top. He gave me a number and told me to take the water heater back to Lowes and get a new one and then call them and they would move the warranty over to the new heater. Really???? We are not talking about clothes you want to bring back to a store. Asked him how I should do this and he told me to call a heating contractor. So does he think that the heating contractor and going to run the water heater back for a new one??? In the end I just called my heating people and they are going to send somebody out to install a new heater. So much for Whirlpools warranty. If this is under warranty and it is exclusive to Lowes then they should be having Lowes bring a new one and install it.

Cabrio Washer - We were getting unbalanced load messages and the washer would stop. I called in a serviceman and he said it wasnt worth fixing. It would be cheaper to buy a new one. This washer is only 5 years old.

I had one of the first Maytag Neptunes. Loved it to pieces but finally had a problem and my beloved repair guy said it was almost 20 years old so to give up and move on. Obviously, cant be without a washer for very long so grabbed this Whirlpool Cabrio Platinum Washer. One of the biggest disappointments ever! Clothes come out streaked and splotched, dont smell very fresh or clean even straight after having been washed, stains dont come out even with pre-treating, have to run everything on heavy duty, whites are getting grayer by the week, and all-around horrid performance.Im ready to give up my Starbucks, start packing my lunches for a couple months, skip whatever treats I have to in order to get back to a quality machine that can actually WASH CLOTHES. I wondered exactly what it was or wasnt doing so I stood over it for half an hour. Initially, it loads up about a gallon of water and then spits it out over the rotating drum of clothes. Then it stops and spins that water out. I suspect the design logic was that it would force that gallon of water thru the clothes taking some dirt out with it. It repeats that stupid process several times. Then it finally gets a few inches of water in the bottom and the vestigial agitator tries to move it around.I watched one hand towel lie on top like a dead weasel, never getting pulled down or pushed out or whatever it was supposed to do to get down among the other items and squish together. Life throws me everything from sick kids spewing body fluids to people coming home reeking of hydraulic and other industrial fluids. When I say clean I mean CLEAN. This piece of junk couldnt satisfactorily process half a dozen dust rags. Neptune, Im coming back with my hat in my hand and a whole new appreciation!

My Whirlpool Gold, French door refrigerator is 3 years old and just died. The most frustrating part was trying first to go through Whirlpool.com to have them schedule a repair service call. It seems that when I added my zip code and address, their program automatically changed the zip code. So an appointment was scheduled for a repair company that is 4 hours away from me. In calling Whirlpool back (another 30 minutes on hold), they again attempted to insert my address and zip code only to find the program changed it again. I got NO assistance. I finally did find someone (through Thumbtack.com) who found that one of the 3 circuit boards that tell the compressor to cool, was bad. Its going to be 10 days before I will have a refrigerator again and after spending 2K on it, makes me angry. I will never buy Whirlpool again.

I purchased my Cabrio washer and dryer 2 1/2 years ago, and for the past 6 months, I have dealt with it being unbalanced and I tried everything to get it balanced. When I researched the problems, I found so many other consumers are having the same problems and that Whirlpool will do nothing about it. I decided to start a petition on Change website to try to force Whirlpool to stand behind their product and correct the problem, offer us a refund or another product, or even fix the darn thing. It is tough economic times, and we spent money to have something that was energy-efficient as well as a product that is supposed to carry a good name. I am a single mother with three children, and I dont have a $1000.00 to throw away after 2 years. This is shameful that we, the consumers, have to deal with this. Please go to the Change website and sign my petition. The more signatures I get, the more leverage we have to deal with Whirlpool. Lets pull together and show Whirlpool we will not stand for them robbing us of a quality product. Thank you so very much.

I purchased this machine about a year ago and it is the biggest piece of garbage on the planet. The biggest problem is that it will not spin if the load is even slightly unbalanced. It does not clean the clothes. If you try to rebalance and spin the load, it adds more water and then gets stuck in a cycle where it drains and adds water forever. Do not buy one of these. I am finally surrendering and buying a different machine. A total waste of money.

We bought a Whirlpool model WFW5620HW front-load washer at Lowes. The unit shook so violently during part of the spin cycle that the Whirlpool-authorized service company technician said not to use it while parts were ordered. It seems the balance ring was not functioning. Parts ordered were shocks and tub assembly. The technician suggested trying to get a whole new unit, as the repair is so intensive he had only done one or two in his career.Whirlpool customer service said they would not replace the unit, and an escalated request had the same response. I think this is terrible customer service - when there is such intensive failure in the unit, they should provide a brand new machine. The work has not yet been done - we are without use of a washer for an unknown period of time, since the order of a tub assembly is so uncommon that they do not have a time estimate. Needless to say, we will never buy Whirlpool again, and suggest you do the same.

I bought a top of the line Whirlpool front load washing machine (WFW97HEDW0) and drier with my new construction house. After a few months the washing machine began making a loud, banging noise during the spin cycle. Then about a month before the 1 year was up the unit broke and dumped all the water in the drum into the catch pan it was installed on. I called for service and someone showed up in about 3 days. The tech opened the unit and found that the plastic/composite drum the spin unit was contained in split in half all the way around. The tech exclaimed he had never come across this issue and would report in what he found but that he did not have the part and it would most likely be a whole new unit but that its up to whirlpool to make the call. I would find out that whirlpool had decided that the unit can be fixed and they have ordered the part and would call to schedule the repair.A week went by, with no word. I called warranty service company, Via Services, and they tell me that the part is on back order and that it would be two more weeks before it would come in. Now were looking at being without a washing machine for a month. I communicate this to the builder and they somehow get whirlpool to come out a week earlier than they said they could. The day came for the repair and two techs take nearly 8 hours to repair the unit (how is this efficient?).After the repair the unit ran with an odd noise that I attributed to the way it was stacked. A month goes by and two days after the 30 day repair warranty I go to do a load of laundry and the unit turns on but wont run. I called for warranty work because it was clearly not repaired sufficiently. I schedule a tech visit which is for a week after. The day come and the tech says he cant fix the unit without charging me for the repair because it is now out of warranty and if I have the extended warranty then I need to set that up with the extended warranty group. I send him away because I had just paid for the extended warranty. I called whirlpool for the extended warranty work and they schedule a repair contractor to come out in 3 days.The repair contractor calls me directly to confirm if the unit is side by side or stacked. I let them know that the units are stacked and they say they cant repair it because its a two tech job and they dont have enough techs. They send me back to talk to whirlpool. Whirlpool then notifies me that because its stacked I have to either unstack it myself or hire someone to unstack it for me. Well, I cant unstack the unit by myself and why should I have to pay someone to unstack it when thats what the unit was designed for? At this point I am going back and forth with the builder to get a refund so I can replace the unit. I will forever steer clear of any whirlpool or subsidiary products. The products are flimsy and the service is no better.

Purchased suite of appliances. 2 years later front burner will only operate on high (fire hazard). Fridge icemaker in door has never worked properly. No ice or shooting everywhere. Whirlpool offers no help because did not purchase pricey warranty & are nasty. Food freezes inside fridge & its my fault. Never Never buy whirlpool or any of their products KitchenAid Jenn-Air. There is a whole list!! They say made in USA. LIE. They are assembled in USA. Everything else is outsourced. No integrity from this company & definitely do not stand behind their products. Customer Service is non existent!

We purchased our suite of appliances from Home Depot, this was a great experience. Unfortunately that is were it stopped. Our 1st refrigerator caught on fire in the electrical within the unit. We got a 2nd refrigerator sent to us and it came damaged. Then they sent us a 3rd refrigerator and it caught on fire in the electrical as well. Weve been dealing with this all since August 27th 2019 and here its now October 14th 2019. At this point I feel this model of Whirlpool is truly unsafe.

I agree with all the other reviews listed here! How in the world is a washer to get clothes clean when there is no agitation? Or enough water to even cover the clothes? This is a complete waste of time, one cycle can take an hour or more, because the extra rinse cycle is necessary. And it takes 20 minutes to just sense the load. What a crock. And yes my clothes smell also. Please any recourse besides buying a new washer? Does Whirlpool stand by the product?

The machine works well but it is extremely noisy. Large loads need to be washed twice otherwise they seem to not be washed. This machine washes small loads better. Given an option next time I will buy a front loader.

On the 27th March 2012 I bought a new Whirlpool 6th Sense washing machine S/N 411048002028 AWOE 9210 - 30 9Kg for E499.00. I brought it home and plumbed it adding in a lime filter on the water line to protect it from limescale. On the 14th September 2016 a service technician replaced the entire drum as the old one made so much noise and the ball bearings are part of the drum. On the 7th June 2013 a technician replaced the drive belt claiming that it moved if a light load was put into the machine. On the same day I added an extension of 3 years Guarantee at Euro 89.00. On the 14th October 2013 a technician examined the machine for a water leak but found nothing and charged me for the call. Out E25.00. I lived with the noise of the spin cycle ever since. The noise got steadily worse until 27th September 2016 when the machine finally packed in. I stripped the machine down to find the ball bearings on the drum completely rusted over so the drum was rotating without the cushioning. On the same day I bought a Bosch machine and decided to forget about the extra guarantee as the offending parts had already been replaced once and did not even last 4 years. I will bring it to the recycling yard later today as that is all it is good for. It was bought in Media World, Orio Center, Bergamo. It was paid for by Gianni ** who is my father-in-law and had a loyalty card for the shop.

Bought water heater from Lowes in 2016. 4 days ago I came home to find water all over garage and a burnt smell coming from the water heater. Whirlpools warranty department is absolutely horrible. I spent 3 days sending pictures of the water heater, circuit breakers and water on garage floor with cc sent to my husbands email account and mine. Each day I would telephone the warranty department and told that they never received pictures and they couldnt do anything until they received the pictures. I asked for a supervisor who wouldnt even come to the phone. Both my husband and myself received the pics and email just fine. A representative said they have firewalls and things attached so that they cant receive attachments and downloads. So I sent directly from my phone and they still claimed they never received. They refused to give me contact phone numbers for supervisors. Out of frustration I called the Lowes store where I purchased and a store representative spent 4 hours making phone calls trying to help. She was completely frustrated as well. I was told even though there is a 6 year warranty, I am to pay parts and labor and that the repair company for my area that Whirlpool utilizes doesnt even deal with Whirlpool parts so that whatever is needed would have to be ordered! Im on day 4 of no hot water, this is absolutely ridiculous. I will NEVER buy another Whirlpool product! This product was installed by Lowes and inspected by the state, not a DIY!

The dishwasher chopper blade broke, and the check valve is gone. My over-the-stove microwave handle came off in my hand, and the top cover for the fan fell off in a pan of hot grease and almost burned me. What the hell is wrong with this picture? I paid a lot of money for inferior products, and I cant find replacement parts anywhere. And they are expensive when you can find them.I have tried to get this resolved before I talked to a rep, and your computers were down. I will never buy another Whirlpool again, and I am spreading the word. Dont buy Whirlpool. I am thinking of posting this on Facebook.

First twice the frame that holds the crisper drawers broken. We bought parts and fixed worked for only short time. Second we bought extended warranty from Home Depot for 5 years. At about 4.5 years ice maker started freezing up. The valve that controls the amt of water that goes in was broken. Had it fixed under warranty. Started having a little problem with it in a couple months. Lasted 8 months. Broke again. Froze up. Had to pound on ice maker compartment door to get open. Once again water overflowed. Froze everything up. Called. Of course our of warranty now expired. Called the guy that put the ice maker repair parts in. The part under warranty but now I have to pay for labor and them coming out to look at it. Now why would I want to put another defective ice maker in. I called Whirlpool. They didn’t care. We have many Maytag appliances in our home but they will be the last. The appliances they make now are cheaply made.

All of sudden without any notice there was such a clatter. We dashed downstairs to see what was the matter. My washer Cabrio was on its side off balance. I hollered what is the matter. We sit it up, see the back side bulge out and with some searching we discovered the balance thingy was broke. Now I bought April 2012 while going through Chemo May 2014. I burying my washing. Call Whirlpool. Well they say I file this away sorry about your luck - lol. Do not buy this washer unless you want another one in two years junk and they will not help. Well they will if you give them more. The 1400 dollars I already gave them for the set is not enough.

We purchased a 50 gallon water heater in 2005. In 2008, the thermocoupling unit went out and Whirlpool sent us the replacement part and we had a plumper install the piece (at our expense, of course).Now, we are running into the exact same problem 3 years later with the pilot light not staying lit. We had a plumber come out this weekend and replace the part but unfortunately this time, its not fixing the problem. The plumber charged us $178. He said that he can replace the thermostat on the water heater but that would cost us close to $400 to replace and makes no sense to do since purchasing a new one wouldnt be much more than that. I am so frustrated with this water heater; I just want to throw it out in the middle of the street! We still have 3 years left on our warranty too. I have 2 very young daughters who need to take baths, and who also dirty up quite a bit of clothes that need to be washed in warm water. What a nightmare! Whirlpool, help us!

Weve had our Whirlpool Cabrio washing machine for about 3 1/2 to 4 years. At first, it left our clothes wrinkled, so I purchased a steamer to help remove the wrinkles. After a few months, it started making a terrible clanging noise. My husband was able to repair and it ran okay for a while. Over a few months, it got louder and louder. It does not get our clothes completely clean. Some even come out dry on one side. Now, we are getting an F50 code and it shuts down after 1 minute. After reading the reviews, I agree Cabrio is a bad product. What happened to the trustworthy, best value Whirlpool name?

Purchased new home with Whirlpool appliances installed Aug 21/17. Six months ago, I noticed that when I opened the door to the microwave over my range, the light flickered. A few months ago, intermittently, stopped working, now, not working. After reading the reviews, I am having the same problems other consumers are having. DEFECTIVE PRODUCTS! DONT BUY!

I will be happy to provide exact details soon but wanted to share I have had most of our clothes and household items-sheets, rugs, towels etc. ruined by this machine. And it is under warranty and Lowes in Dallas, Texas where I purchased it has seen the evidence. I rolled in with a suitcase full of different examples of ruined items and some photos. The repair person Whirlpool sent out was nice but not willing to document clothes and said the machine is fine after a few diagnostics digital checks. He did not run a load of clothes! And it takes forever to set up. My wait was over 3 weeks. etc. Lowes has been incredibly wonderful but states the warranty is Whirlpools decision and all Lowes needs is a RA (return authorization from Whirlpool) and Lowes is happy for me to buy whatever ever washer I like and even are willing to give me a discount as they know how horribly Whirlpool has treated me.The manager stayed on speaker phone with me for over an hour. My husband is a lawyer and I will further pursue this situation as Whirlpool hopes I will just drop it by March when my Whirlpool warranty runs out or give up from protocol internal exhaustion. As they have insulted me in every way... Even suggesting I sell the defective machine to someone else... And I said, How in good faith and having a conscience could I do that? Anyway after spending a lifetime it seems trying my best to get this resolved with a cauliflower ear from being on the phone for so many hours with their resolution leaders and specialists etc. It is obvious I am about to have to go on social media and do everything I can to Save others from this time waster, Save their laundry, etc. and Did I mention at times it leaks a little bit of water out the front. As it was the least of my worries as I was showing nice tech my expensive ruined 900.00 ski pants, ruined shirts etc. I think the machine cost around a 1,000 to 1,200 so... Will get back to you for an update. I have a whole file folder on documentation now and it is not about the money or the fact I cannot wash clothes. It is down to principle... On my third top-level resolution leader in MI. -Jim- basically had me read between the lines that I was dealing with a Fortune 500 company and would never win. He is underestimating the level of frustration and lengths I will go to not be taken advantage of as a woman, a career girl, a wife and a yoga teacher. I will be in Yoga warrior mode and this is disheartening as all I want to do is wash my clothes. Did I mention all my Lulu Lemon pants are ruined and I never put them in the dryer! Only delicate cold etc. Have them remain intact etc. really simple here but Whirlpool not standing by their warranties. And my whole home is outfitted with Jen-air, Kitchen-Aid, Maytag etc. which are all owned by the same company so I have been a very loyal customer who possibly just got a lemon. Or standards at the company have severely changed. More later on developments hopefully. Sad in Dallas.

Ive bought two (2) whirlpool dishwashers in approximately two years. Both dishwashers stopped draining shortly after one year. I checked the filter, removed parts at bottom of appliance and checked the drain hose and my home drain to make sure that none were clogged. After testing the draining system a burning motor smell started to occur. At that point I disconnected and threw away the appliance. I dont know for sure but I think this is a recurring and known defect.

Oct 14th I walked down to our basement to find it flooded. Turns out the leak came from the solenoid that controls the water feed to our Whirlpool Gold Series refrigerator. Now, some $28,000 in damages later - floors/cabinets/walls/electronics - you name it. The repair company said that they replace these units a lot as it is simply a faulty design and Whirlpool knows this as this part is very difficult to obtain - too much demand. Well aside from the cost, the inconvenience, and the rise in our insurance rates the repair person said there was a good chance of the new part failing as well - it just cant take the water pressure as it is just cheap plastic. My advice - stay away from Whirlpool!

This is the only time in my life when I have seen a Microwave behave so badly (and one that is relatively expensive). The microwave is defective out of the box. Seems like there is a comWhirlpool MWA269 (4You)mon trend with Whirlpool products and cheap Chinese boards. The microwave never stops working once the timer runs out. It will just keep going. Model is Whirlpool MWA269 (4You).

Bought a Whirlpool refrigerator from Lowes 5 months ago. Already had a repairman out two times. The refrigerator is defrosting out on the floor. We are constantly having to change towels to catch the water. The last repairman said it could be fixed and started the procedure to get an exchange since it was still under warranty, but now Whirlpool is saying they still want to fix it even after we were told we were getting an exchange. These people are crooks and put out low quality merchandise, then dont back it up. I have seen complaint after complaint on the reviews. Whirlpool needs to be put out of business.

I have had my Whirlpool side by side for over 12 years. The 2 minor problems it has had, the repairman replaced the parts and she’s working great. Hope I’m not cursing it. Whirlpool 19.8 cu ft. Model EDOGTK.

My mother-in-law purchased a Whirlpool refrigerator in 7/2010. It broke down the first time in August then consistently after that. We have had repair people out multiple times and the issue continues. I called Whirlpool and they said since it was purchased more than a year ago, it is not their problem. You would think that in all that time they would have found a way to repair or replace it. To make matters worse, we have had to call hospice in to care for my mother-in-law, all she wants is to get ice and water out of the door.

I bought model N40S61-403 gas water heater. I had it installed, and then I came to find out that you cannot common vent with another power vented unit. I contacted Whirlpool 3 times, and got no help, other then it was hooked up wrong. The issue I have is that the water heater’s pilot light puffs out when the furnace kicks on. These 2 items are common vented, in the installation guide. It does not say anything about common venting until page 11, and even then, it is not in bold or highlighted letters. Now the unit’s pilot light is going out without the furnace kicking on. Once again, I got no satisfaction from Whirlpool, other than it was hooked up wrong. I realize that I am the one who is ultimately responsible. Hopefully, they put something on the box, or earlier in the guide to warn novices, such as myself. As for Whirlpool, that will be the last product of theirs that I put in my home, and as soon as possible, I will be removing 3 other appliances during a kitchen remodel, and will replace them with a different brand.

I bought a Whirlpool water heater a few years back and have had nothing but headaches replacing the thermocouple every 1 to 3 months. The last one only lasted for 4 days. I did have a small flood in my basement well after the problems began. There are no visible signs of water damage to the unit, but Whirlpool has dropped my warranty completely. They sounded like they intend on not helping me anyway.

I purchased the Cabrio washer about 2 years ago. This summer, I began to hear a roar in my washer when it was spinning. I called a repairman and in order to fix it, the tub has to be replaced and it will cost $258 plus service call. My sister purchased her Cabrio 3 years ago and her washer has the same problem. This sounds like a recall issue to me. I think Whirlpool needs to recall this washer or pay my bill.

I purchased a Whirlpool Cabrio Set from a local store. Just over a year later, the washer got very loud like a jet engine. Called the registered repairman, he came out took a look and said he would get back to me. Called him 3 times over 3 weeks, no show (Hoodland Appliance). Called someone else, repaired it for $400.00. Called Whirlpool, they are not interested. 2 years later now and the machine is getting loud again. This is due to the spin throws water up and it is able to get out of the tub and down into the barring and the soap residue wears the barring out. Bad design. Called Whirlpool again and again they are not interested but can put me in touch with a repairman. I will not repair again but will use until dies and buy something else not related to Whirlpool. So much for energy efficiency.

Bought a whirlpool refrigerator in 2015, have had both handles replaced 3 times, the bottom pieces of the handles are made of plastic and they crack. We had to take them to a metal fabricator and have them replaced with metal to keep them from breaking. Lowes and whirlpool know of this problem and they do nothing about it. Will not buy another whirlpool product. Very dissatisfied.

My refrigerator has needed several repairs in the 5 years since purchased new. Several plastic parts (bins, handle, etc...) have cracked and ice maker no longer works. Dont think I would purchase another Whirlpool major appliance if at all possible, as I am deeply dismayed at how this one has held up.

This is the noisiest refrigerator I have owned. The compressor is so noisy I have to turn the TV up to hear over the fridge in the kitchen. The compressor runs almost constantly, they say thats to make it more efficient. I have called whirlpool and all they say is that it is normal. This unit replace a older Whirlpool fridge that you had to put your ear against to hear it running. It is now on our porch for cold drinks. This will be the last whirlpool product I purchase.

Purchased 12/15/14 > Two weeks. Freezer 1/2 working, no cooling refrigerator. Contacted whirlpool, a service tech was sent out, tech contacted factory for assistance. Factory service had limited information on new production model, replacement part availability unknown. 48 business hours to conduct research. Six days to figure out what part to order/replace. No further assistance will be provided by whirlpool.

Bought this machine in Feb 2007 as a pair Whirlpool Cabrio. I loved it for almost two years. The control board went out, Whirlpool replaced it. A couple of weeks later, the F-1 codes started then the F-51 codes. On July of 10, it was code after code. It sounded like a jet taking off and constant unbalanced load. I called repairman and was told to go buy new machine as repairs would start at $500 and since I live in a rural area, no one wanted to waste their time. Two repair techs told me point blank they wouldnt even touch it. We paid $1000 for this machine and we live pay check to pay check. I spent four months trying to get Whirlpool to do something. I kept getting told I should have bought extended warranty. Machine has been sitting under stairs for over year waiting to see if class action or recall can be done. Also when control board was replaced, the repair man told me it was rusting away from the inside out. My husband had to find us a used washer and this thing has done nothing but cost us money. So much for efficiency. Everyone posting here also needs to go to Whirlpools Facebook page and post there.

Just had the repairman at my house to repair my 2-year-old Whirlpool refrigerator Model GB2F4DXWS07 - he couldnt fix it. Just throw it away and get a new one. There is a blockage somewhere in the line, he suspects the lines were not cleaned before it was charged at the factory. Repairman said it was a typical 20-year-old refrigerator problem. Customer service was no help - Whirlpool live chat is currently unavailable. Lousy product with worse service. I will never buy another Whirlpool product.

The control panel is difficult to use. It’s much too easy to switch power from the top oven to the bottom oven without knowing it. In addition, the plastic cover over the control panel makes it difficult to use especially if your fingers have flour or oil on them. It would be much easier and more accurate if knobs were used to control the all the functions instead of a electronic screen. Also, the clock has never operated accurately. Always runs fast. Temperature of the ovens is pretty accurate. However, it does take a long time to reach chosen temperature. Both ovens are large and able to handle an 18 inch round pizza dish. Other than the control panel, I’m pleased with both the gas stove top and both electric ovens.