The oven has not worked correctly from day one. I have to use a thermometer plus after the correct temp is indicated I still have to wait another 15 minutes for the oven to reach the desired temp. Also have to set the temp for 25 degrees higher than the one I want. The burner that supposedly has two sizes in one is basically useless. Temps are not correct and sizes are misleading. There is a tiny groove around the outside edge of the stove top that gathers crumbs which are hard to clean out.

I would not give this any stars! I purchased a Whirlpool gas range (model #WFG371LVB1) just 2 years ago at Lowe’s. The oven heats up to 475 no matter what temperature it is set at. The Whirlpool authorized service agent said it needed a control board which would cost $650 to install. The repair company found one for less--only $300. After reading all of the other complaints about these ranges, weve decided not to repair it and will probably have to replace it soon. We have been Whirlpool customers for years and will not purchase another Whirlpool product. There should be a recall on any of their products that have these continual problems. The oven cannot be safely used for normal baking.

I have always liked Whirlpool products but it seems lately they are lagging in this department. My washer/dryer combo each separate I dont feel are doing the job they should be. Washer is the bigger problem. Softner dispenser not distributing the softner correctly and now I have to clean out after each use. These are about 10 years old now. Is not spinning all the water out and not at all sure if clothes are getting clean. Most of their products usually lasted much longer back a few years.

When I first purchased the dishwasher I had to call Whirlpool to come out because although I was using a drying agent as Cascade, the dishwasher lower door remained wet causing water onto the utensils. Whirlpool came out and said it would take a few washes until the inner part of the D/W would acclimate to the drying agent. Well the lower door where the utensils basket sits does not dry in its entirety so its a defect, not the drying agent. Also, the decibel 55 is quite loud we cant run the dishwasher during the day, its too noisy and distracting.

Our Whirlpool refrigerator has been an extraordinary kitchen appliance, it may even be 28 years old. The ice maker worked until just four years ago and thats amazing. Its never been serviced and never needed a repair. I dont know what one can say about something thats worked so flawlessly. This seems a little bit trivial when considering the cost of a new appliance, but the plastic veneer on the handle had fallen off and needed glued back on, but thats about it as far as maintenance and repairs go. Overall its been an ideal purchase and I wish wholeheartedly all my purchases were as good as our whirlpool refrigerator.

AquaLift cleaning system does not work. My oven was barely dirty and I had to scrub with the special sponge to remove baked on food after I did the cleaning system twice! Rust is also showing up on the drawer which they refuse to repair because it is ONLY COSMETIC! Stove is 16 months old.

We bought our Whirlpool washer (WTW5700XWO) in April 2011. This machine has so many issues. Lets start with it not getting our clothes clean. Some clothes never even get wet. Then on the other hand, there are times when the clothes come out soaking wet, like it never went through the spin cycle. (We know it did because its super loud!) Recently, it started shutting off during the wash cycle. Sometimes, it doesnt release the soap or the fabric softener. I am so frustrated with this machine. There should be a recall. We paid $700 and now well need to go and shell out more of our hard earned money to buy something that actually works. I will never buy another Whirlpool appliance.

Whirlpool Cabrio Platinum washing machine: You wont believe this until you call a parts replacement place for tiny part. The plastic (or vinyl) lid hinge bearings are located at hinge corners of lid. Hinge pin passes through them, one on each side. Half the size of a penny, UNCONSCIONABLE greed at the price of $32-$33 dollars EACH when ordered from a parts place. IMHO, design by INTENTIONAL failure to fail after three or four years. As a result, the lid will not stay up on its own. Then you find out the horrible news which is an insult to intelligence. Id have expected to pay maybe two or three dollars each, but NEVER the price they are demanding. Theyve got you and there is NOTHING you can do about it. At that rate, parts would run tens of thousands of dollars to replace the entire machine, part by part. These greedy clowns make car dealers look like reasonable people! The LAST Whirlpool machine of ANY kind we will EVER own!

I would like to invite everyone on here to join me in a moment of silence. My Cabrio has died after a little over 2 years of pure torture that I purchased for $1000 from Lowes. I have had nothing but problems since the day I bought this washer. I think Whirlpool needs to step up to the plate and take responsibility for the mistakes they have made. I will never purchase another product that is in anyway associated with the Whirlpool company. I wish I had my little washer that only needed a new switch back. I guess I am off to find a replacement for this $1000 mistake that I made. If I had the resources, I would file a lawsuit against Whirlpool myself.

We have all Whirlpool Appliances throughout our entire house. Our refrigerator fan went out and we had someone come out to look at it. We called to get a parts concession as we were a few months out of warranty. We didnt ask for 100% discount, but SOMETHING considering weve put so much money into our whirlpool appliances. They simply said, We can give you nothing. Long story short, we will not purchase whirlpool appliances ever again. Dont do it, they take your money and run!

Washer is very mobile. Dryer does not dry. Refrigerator temp is never correct. After reading complaints, I firmly believe you know what the consequences of your products. I would never recommend Whirlpool again. I have used Whirlpool products since 1970 and always had good appliances. Your new products are worthless and you are spending more money on legal protection and lobbying than making a worthy product that actually cleans clothes and cools food. You are charging thousands of dollars for a worthless product and paying thousands of dollars for legal protection with warranties written to excuse your worthless product. Put your money on improving your products.

We bought a Whirlpool freezer-bottom 18.5 cu ft. fridge from Lowes. The compressor broke in less than three months of regular use. I called Whirlpool who sent A&E to check it out. The technician didnt even file a report and lied to me about what was wrong with the fridge. They sent a different company to come look at it and they confirmed that the compressor is broken. I called Whirlpool customer service and was told that the warranty only covers repairs not replacement even though I paid over $1,000 for a defective product. The excuse: Its a man-made product so we cant guarantee it! So what used to be a 3-5 year warranty not too long ago is now what? A one-year warranty is virtually useless. I can see a future not too far off where there is no warranty at all. Where is the protection for the buyer? If I wanted to purchase a second-hand fridge, I would have. I will never buy Whirlpool again.

Whirlpool has been a well known brand for many years producing well made appliances. With strong customer support and appreciation. I myself have owned many appliances made by Whirlpool from Fridges to Washers and Dryers with no problems.

Whirlpool makes a beautiful product that does not last. I bought model WRX988SIBM in April 2015. Two years later the compressor is bad and no warranty coverage. Do not buy this model. It does not carry the Whirlpool 2-5 year sealed refrigeration warranty. Its amazing that an appliance that retails over $3K only comes with a 1 year sealed refrigeration warranty when Whirlpool offers it on other models. Be sure you know what your warranty coverage is before you buy any Whirlpool product.

I bought a Whirlpool over the stove microwave. It was to replace a GE that was over nine years old. 40 days after purchase and installation the plastic started chipping and peeling. I contacted Whirlpool customer service and was told that it was a cosmetic problem and my warranty stated that I had thirty days of warranty on cosmetic problems. This was a problem because chipping and cracking didnt happen within 30 days. The chipping and cracking continued to get worse. I again called customer service because the warranty stated that workmanship and bad parts were covered up to one year. I was told that because it was over my stove that this was to be expected. I thought this was a dumb answer because had I known that an over the stove microwave would have problems from cooking I would have installed it in my living room over the television. I called customer service several times. One of the times I called I talked to a representative who actually acted as if she wanted to help me. She suggested sending an e-mail with pictures and gave me an e-mail address. I did this and got no response. I was getting close to the warranty expiration date. I called again and was told that pictures wouldnt work; I would have to pay to have a serviceman come out and write a statement saying that it was not cosmetic. The cracking and chipping is so bad that I cant clean parts of the door because the cloth or sponges catch on the cracks. The door on the GE microwave did not look as bad after nine years of use as the Whirlpool does after 1 year and 8 days of use. I am not the smartest person in the world but I know the difference between poor quality material and workmanship as opposed to cosmetic problems. Im pretty sure that if my wife put her makeup on and pieces of her face started cracking and falling off she wouldnt want to hear that it is not a real problem its only cosmetic. Bottom line is I am very dissatisfied with the poor customer service and warranty problems I have experienced. I will not buy another Whirlpool product and would strongly suggest to others to buy any brand but Whirlpool.

We purchased the Whirlpool Cabrio washing machine around January 2006, and from the start weve had nothing but problems with this appliance. Within the first year, water was leaking under the washer which was coming from a crack in the plastic housing of the water pump. I replaced the pump myself to save on labor. No big deal. The very next year, I started getting the F51 code and there was no way for me to get around calling a service company to have it repaired. $350 and one circuit board later, it was repaired. It remained working without fail until recently when it began giving the same F51 code. Let me guess, another $350 for better repair? I have to assume that the new circuit board that was installed wasnt any better than the original one that was replaced. I wouldnt put another $1 into this hunk of junk and Whirlpool should be ashamed to have this product on the market. I will never buy another Whirlpool product.

Bought a Whirlpool stove five years ago when I got my kitchen remodeled. In fact bought all whirlpool appliances stove, microwave, dishwasher, and refrigerator. The dishwasher and refrigerator have already had some issues which to me were because cheaply made. The microwave and stove are fine.

My Whirlpool Gold, French door refrigerator is 3 years old and just died. The most frustrating part was trying first to go through Whirlpool.com to have them schedule a repair service call. It seems that when I added my zip code and address, their program automatically changed the zip code. So an appointment was scheduled for a repair company that is 4 hours away from me. In calling Whirlpool back (another 30 minutes on hold), they again attempted to insert my address and zip code only to find the program changed it again. I got NO assistance. I finally did find someone (through Thumbtack.com) who found that one of the 3 circuit boards that tell the compressor to cool, was bad. Its going to be 10 days before I will have a refrigerator again and after spending 2K on it, makes me angry. I will never buy Whirlpool again.

We bought the Whirlpool water heater and not long after, it quit heating. After many phone calls, we finally got a response and were told to get the replacement thermocouple. We did this and it was the wrong part. We found out that we had to have a right hand thread thermocouple. Now, the heater is out of warranty and we cannot keep it lit at all. It takes at least 3-4 times before it will light once and then it goes out every time the hot water is used.

My oven is less than 2 years old. The blue enamel has had cracks for over a year & was told its cosmetic & theres nothing that they can do about that. Now its starting to pop off. I found a few slivers in a vegetable dish! Now I cant even use the top oven because of this! It seems to only affect the bottom of the top oven. I feel that the temp may be getting too hot for the blue enamel which is another safety concern. I have contacted Whirlpool/KitchenAid to be told that if they send out a repair person he would just use a marker on chips. I was told they would give me an employee discount from $3000 to $1800 to replace but I would have to act right away for that price! Really? My oven is only 1 & a half old.When I started researching this problem I am having I found many complaints of people having the same problem! As a consumer I feel so mad & frustrated that they are not doing anything about this since its an ongoing complaint from so many dissatisfied consumers. I do believe it is a safety & health risk now that its showing up in the food that has been cooked in that oven. I would urge anyone thinking of buying a Whirlpool/KitchenAid cobalt blue enamel oven not to! They will not stand behind their product & you will have to replace at your own expense. Shame on you Whirlpool!

I purchased this refrigerator and have had problems with it from almost the beginning. First, the doors wholl not stay open long enough to remove items. The technician Whirlpool sent out said the cause was an uneven floor. I checked with a level and the floor is almost completely even. So, then it said thats the way it was intended to work. Isnt that what the adjustment wheels on the bottom are supposed to correct? They dont. One individual in Whirlpools customer service department told me that the doors were not a functional part of the fridge and, therefore were not covered by the warranty. What?Next the refrigerator leaked and ruined the ceiling in the floor below. A few weeks after that was fixed (the fridge, not the ceiling), the unit completely shut down and I lost a tremendous amount of food. Bad enough to have to go through this but then to have Whirlpool treat me so the horribly was absurd. Fridge broke on Friday and a service person came out on Wednesday. Tech tells me he has to order the part (control box) and I find out the next day that the part was on back order. I had already been without a fridge for a week when Whirlpool tells me the part was not available until 9/19 (this was on 8/6)! That was not an acceptable solution so I requested a refund or a new fridge. Nope, their job is to repair, not replace. They said they needed 7-10 days to see if they could get the part earlier. What? Then if it couldnt be repaired in a reasonable amount of time they would consider replacing the appliance. They would not define reasonable amount of time.I believe I spoke to about 10 or 12 different whirlpool reps, and was told 4 times that a supervisor would return my call. One person did call back when I was unable to answer the phone and I called her back within 20 minutes. Guess what, she wasnt available and she never responded to my 3 return calls. When I complained that I had spoken to so many different people and was tired of telling the fridge saga to yet another person who would not help me, she volunteered to be my point person. She gave me her direct extension and said she would handle my case. I left 3 or 4 messages for her and she never returned my call. In other words, I was constantly told that I would receive return calls but never did. In summary, no one cared that I had an almost brand new Whirlpool refrigerator that was not working and that the date I could expect a repair was indefinite. In addition to all of that, every time I called they were experiencing a high call volume. Maybe they could hire more staff? When this all started, Home Depot told me I had to go through Whirlpool because it was under their warranty for the first year. Finally I decided to go to the store (after all, I did pay them for the fridge). After 3.5 hours in Home Depot, they agreed to replace the refrigerator. I havent gotten it yet (they did send over a small loaner), I am really hoping this is the end of this fiasco. I want my life back!! !

Purchased my Whirlpool dishwasher in 2005 model number GU2500XTPQ3. So it worked for about 10 years and I am fairly happy with that but I have a warning, my control panel shorted out putting out thick black smoke and I was unable to turn off the dishwasher. I had to turn off the switch at the breaker box. If my wife had of been the only one home she would not have known how to turn it off and would have had to call the fire department. I dont know if the short would have led to an actual fire but with that much heat I have to believe it would have. Warning, dont run the dishwasher when no one is home. Hope this helps someone.

In 2008 I bought a Whirlpool range from Lowes. About a year ago I began to notice an electrical smell when I would use the oven. I called the repairman in October and he had to replace wires that had melted. The first time using the oven blew a fuse. Repairman came back replaced everything for free and it has worked fine since October. 2 days ago the fuse blew again. When I flipped the breaker in order to use the cooktop there was an arc flash which blew a hole through the back of the panel on the stove where the cord is hooked to the stove and a hole burned in my wall. After reading Whirlpools fan mail I see that there are severe issues with the quality of Whirlpool products. It is a sad day when the names we have come to trust are more concerned with the bottom dollar than with customer satisfaction with their product.

I purchased a 50 Gal. Whirlpool gas water heater on Saturday, 12/31 to replace a 20-yr old unit that had failed. The unit was installed that day and it started right up but I noticed the burner had gone out about an hour later and the status light indicated FV Sensor Lockout. I tried calling Whirlpool but their customer service was closed. I tried troubleshooting myself using manuals and Internet forums without success. Everything I could find indicated that an FV Sensor failure could not be repaired and would require replacement parts. I called Lowes and was told they could not help me and I would need to talk to Whirlpool.I called Whirlpool again Sunday, 1/1, but they were closed again for the Holiday. I called two plumbers and both told me that the Whirlpool units were problematic and that if they did come out, there would be little they could do except charge me a lot of money and recommend parts to order as Whirlpool does not let them stock parts. Both plumbers also suggested that I consider buying another brand.So I went to Home Depot and purchased another brand with similar specs. I installed it that day and it fired up right away and has been running fine ever since.I talked to Whirlpool on Monday, 1/2, and they told me they would not issue an RMA for a unit that they considered usable. They also told me there was an FV Sensor reset procedure that they would have walked me through had I been able to talk to them that would have bypassed the sensor until a replacement could be installed. I told them that if they would publish this procedure in their manuals or on the Internet, I would have certainly done that. Im now fighting with both Whirlpool and Lowes to get a resolution to this problem. Im not sure about other Whirlpool products but their Water heaters seem to be very problematic.

I purchased Whirlpool washer in 12/2011. Immediately, I noticed the noise and called service. It was a whistling noise. The clerk told me nothing was in the manual and it would cost $65 to have a tech come out. He advised me to wait until it was louder and more consistent. I called again when it was. Gear case was replaced on 5/2/2012 five months after purchasing the machine. I called Whirlpool again in 5/2013 - same problem. I was told the diagnostic call would be $95, labor which is extended for a major job is $85 and the part would be $290. It would cost $470 to repair as the gear case was guaranteed for only three months. This machine is a lemon since the gear case is now shot again prior to the machine being 1-1/2 yrs. old. I called Whirlpool and spoke to Amy (Esc. Sup.) who advised they would replace the part only. The appointment was scheduled; the tech came, did diagnostics reading a manual and said the gear case is shot. I inquired, Well, you are going to fix it today right? The reply was, Oh no, it has to be ordered and its a two-man job. When I arranged for this appointment, this was clearly explained and what I was expecting, two men and the part to be replaced with them. Now its a five-day wait to get the part and then a scheduling issue when they could do it. This machine is a lemon and Id like to have the machine replaced or my money refunded. This is a runaround, scheduling the appointment and having someone show up with the manual and having no parts and not knowing that it was the part which broke again from previously being replaced.

Was baking a pie when suddenly noticed the electric range had caught fire underneath the bottom of the oven. I could see partially through the slits inside that the heating element was on fire. Could not get to heating element as it covered. Shut the door and turned the oven off so the fire would die out. DO NOT BUY THIS PRODUCT. I was baking pecan pie. Whirlpool is no longer a quality brand. Washing machine bought at the same time has been repaired twice since owning. Also, Aqualift technology is a joke. It doesnt remove any messes burned during cooking. I wish Id stayed away from this complaint. Bought a stove, washer, and dryer. Dryer has been the only appliance we havent had a problem with. We saved over a year to ripped off by Whirlpool. I expected a washer and stove to last far longer than 3 years. Actually would be 3 yrs come December. So disappointed.

Im 61 so I have some experience. I personally know fridges that have lasted over 20 years. I just Googled it and found out the norm is 14 to 17 years. This hunk of crap lasted 4 years. As soon as I got it home and plugged it in (4 yrs ago) the most noticeable thing was the noise. It sounded like a tractor! I considered taking it back (wish I did). Then after a couple of years the pull handle came off! The whole time we had to be careful the door was closing properly. It was problematic. Ive owned (and re-sold) about a dozen fridges in my life. This the first one to fail on me. It was bad from day one!

We purchased a 4 piece set of Whirlpool kitchen appliances and have minor to major problems with 3 out of the 4. We had problems with our gas range/oven from the start. When I called to register the brand new range they told me it had been previously registered to someone else and they made me fax my receipt to them proving that the appliance was purchased new. Lowes said it was brand new in the box when I purchased it leading me to believe Whirlpool tried to pass off a refurbished product onto Lowes and then onto us. No surprise when the stove stopped working 3 times in barely over a year. It was so defective Lowes ended up replacing it for us. Not Whirlpool... they only argued with me about how the third time it was out of warranty and offered no help in fixing or replacing the defective oven. Now our ice maker just stopped dispensing ice 7 days after our warranty expired on our refrigerator model # WRS586FLDM00. Whirlpool will only agree to cover parts and is sticking us with the service call and labor! And thats not all... the plastic coating on the dishwasher racks started coming off exposing rusty metal when it was barely over a year old and I have received a postcard indicating there is a lawsuit involving our model for overheating and fire events! Now waiting for that to be our next issue. I am so disgusted with Whirlpool. We bought Whirlpool appliances believing they were quality products. They are quite the opposite. Wish I had researched their reputation and history of complaints before buying. Do not recommend Whirlpool Brand. Sincerely, Disgusted in California

We purchased a side by side Whirlpool refrigerator/freezer in June 2011 and have had nothing but problems with this piece of crap appliance. Ice maker has been repaired 3 times, water line clogged twice because of freezing and thawing. Now the machine only cools both sides to 45 degrees F. I am having a repair person come out on Monday to tell me what is wrong but I am so upset with the poor workmanship of this product I dont want to put another dime into the repair. We paid $1100 on this and have paid at least $600 in repairs over the past 4 years!! I agree with all of the other comments on the poor manufacturing choices. We had a GE prior to this and it lasted 10 years but we had the same issues. Repairing it every few years. I am not sure what brand to purchase next. If anyone has a suggestion I would be open to it.

As many others have posted - the Cabrio washer is awful. Cycle time > 1 hr. Clothes not clean and caked in soap even with extra rinse. Phone Whirlpool and found they dont care. All theyd say is its government regulation fault but for $100 they could send a technician to ensure it is working as designed. To environmental reasons for the new design, seems to me it missed the mark. Longer cycles, extra washes, extra rinses... All I can say is - Unbelievable!!!

We bought this washer on 9/05/09. Recently, it sprung a leak due to a worn out seal that the repairman said would cost more to fix than just getting another washer. You would think this might be cause for distress, but I literally jumped in the air and clicked my heels with joy! This washer has been nothing but a pain. First of all, I have to pre-soak every load before washing or the clothes come out just as dirty as they went in. I would set the timer on my stove to let me know when the 40 min soak cycle ended so I could change it to wash. Then I reset the timer for another 40 minutes. I also learned the hard way, that using any kind of heavy duty setting would turn towels into a pile of yarn. This washer cost $998, and guilt is the only reason I didnt replace it years ago. Ding Dong the washer is DEAD!!!

In July 2012 I purchased refrig, ed2khaxvb (model #). By Oct. 2014, after numerous service calls to unplug ice blocking chute, an ENTIRE door was factory ordered and DELIVERED. Feb 2015, A&E service installed new door. Later that day, I opened the freezer door which had insufficient suction and ice is again sliding down the chute to the floor. The stress this has caused me (87 yrs old). Case #, phone and ref..nos. could fill a book. PLEEEZE HELP. What can I do???? Ty.

Two years ago, we purchased a Whirlpool Cabrio Washing Machine from Sears. All of a sudden, it was making sounds in the spin cycle that sounded like a jet airplane taking off. It was terribly loud. We called repair technician, which cost $90, only to find out that the bearing is gone and its going to cost over $500 to fix it. This is absolutely ridiculous! We expected it to last several years, only to find out that we would have to spend almost as much as the washer originally cost in order to fix it. We paid $700 for this machine, two years ago, and I can say that Ive never been more disappointed with a product in my life. My previous washer lasted thirteen years, not to mention my dryer and stove fifteen years, with minimal repairs. I will never buy another Whirlpool appliance again. I have read some other complaints on this consumer affairs website, as well as other sites, regarding this same washer with the same problem on the bearing and cost to repair. If anything, I think Whirlpool should make good on this product and offer something regarding a recall or payment for repair in some form. As far as Im concerned, I will alert everyone I know about Whirlpool appliances and advise them not to purchase it. Now, I either have to pay over $500 to repair my washer or go buy another one. I do not even want this Whirlpool appliance in my house when I can get a washer for cheaper than the cost to repair it.

Im 70 years old and always bought Whirlpool washing machines. My last one I bought at Lowes and it is the most Ive ever paid for a washer and its the worst Ive ever owned! Dont waste your money! Hard to get clothes balanced and it slams and bams like the old 1970 washing machines! Horrible!!!

I purchase a suite of Whirlpool Kitchen Appliances April 2017. My range is the slide in model. The knobs are on the front of the stove top. I 4 months in I saw that the paint behind the plastic panel where the knobs are was chipping. Also, the gasket in the oven had some loose threads so I finally decided to call the warranty. Whirlpool paid for the gasket to be replaced but Customer service said the chipping was cosmetic and that only covered for 30 days. I am so disappointed in this range and Whirlpool. My stove looks very used after 10 months. I followed the instructions on what to clean it with and how to clean so I know its not me. The paint chipping is crazy! How as consumers do we deal with this? This Range was a cost over $2000! and they give me touch-up paint!I purchased Whirlpool because I researched prior to purchasing my appliances. I thought I was buying Quality, this is not quality! At Christmas I had a pot of potatoes boil over and the element circle on the glass top cam off with cleaning. This too is not covered because its cosmetic. Ironically, my old glass top Whirlpool range did the same thing. That why I got a new one! I guess it still works. Who cares how it looks... RIGHT? Well, I WAS a good Whirlpool customer. Not anymore! Do not purchase Whirlpool glass top ranges unless you want it to look worn out after less than one year. I have tried to post pictures but this wont let me paste them!

Rather than replace the heating element in my 15 year old Sears dryer, I opted to replace both my Sears washer and dryer with a new HE Whirlpool. It was the biggest mistake that Ive made. The washer does not have an agitator and the clothes turn into a twisted knot. Deodorant did not wash out of load of three sweaters. When I called tech support, the woman told me that the washer met specification. I suppose that means that it uses only limited water but has nothing to do with the cleanliness of the finished load. I was told by the repairman that future calls regarding unclean clothes would cost me despite a warranty that I purchased from Lowes.He suggested that I wash on using the Bulky Items setting and with a specific laundry soap. The setting provides more water but without the agitator, my clothing turns into a huge knot and comes out of the machine dingy despite washing loads for over 60 minutes at a time. My electric bill has gone up because I have to also add an extra rinse. The machine frequently become unbalanced. My dryers seal started loosening up two years after my purchase and finally became twisted in a sheet and ripped itself loose. Whirlpool has lost all future business with me.

After almost 5 years of satisfactory performance, our $1200 Whirlpool Duet washing machine WFW9400SU1 requires repairs costing over $1100. Similar to another complaint listed, some parts rusted out, leading to extensive damage during use, which we realized only after the spin cycle became incredibly loud. Now the entire gut of the machine (bearing, drum, arm, casing, etc.) needs to be replaced - $900 parts and $200 labor. I trust my repairman (who said theyd seen this type of problem before with Whirlpool) especially because he recommended buying a new machine instead. I called Whirlpool, and they said they could do nothing for me which made me very angry. This is a mechanical problem that could have been avoided by using proper materials. Whatever happened to the washing machines that would last 15-20 years?

I have had this unit less than a year and started having pilot problems. I would just relight and ask family members to take shorter showers or not run the washing machine or dishwasher at the same time. I would have to relight the pilot 3-4 times a year and would just tolerate. Now the water heater fails on a daily basis. In the last four weeks, my wife would say NO HOT WATER AGAIN. I am so tired of dealing with this, so last night, I called Whirlpool and associate was polite but gave me a lot of things that I should do (43 yrs a pipefitter). Before all was said and done, he is shipping me a new gas valve (at my expense) that I will gladly install to get rid of this problem. Will not EVER buy a hot water heater from Whirpool or Lowes ever again. Whirpool should stick to washing machines!

I bought a Whirlpool gold side by side with freezer on bottom and the ice maker in refrigerator part in March of 2013. Ice maker dropped ice one time. In 5 days Lowes brought me a new one out and swapped it because it was in their 7 day policy. Ok this one worked good for about 2 months. Ice maker quit again. Service came out, changed out some parts that didnt work. 2 months roll by the new parts they ordered came in. Service came out again, put those parts in. Worked for about 3 weeks then stopped again. 3 times new service guy comes out and replaces some more parts and he had the wrong motherboard so guess what, had to order. It took 4 weeks to get it here. They came, put it on. It worked for around 2 months. I asked Whirlpool for my money back, they said that that was not a going to happen. I asked for another refrig, they said they would have to have 3 more service calls on the frig before they could do that. Well I have got a $3000 dollar refrigerator that has no working ice maker and Im sick and tired of the runaround. Whirlpool sucks. I will never buy another thing with their name on it. Matter fact I wouldnt take it if you give it to me. (Why) you ask, because in a short time Im going to have to haul it off for junk and its not going to bring nowhere near what I gave for it at the scrap yard.

I purchased a new Whirlpool range and had it fitted for propane. I used the stove daily and within two weeks, the temperature started fluctuated constantly. Several things I tried to cook ended up burned. I called Whirlpool to ask them for a possible solution. They wanted to send a repair person. I live on an island and knew it would take forever to get someone here. My appliance person said it could be only two things - the temperature probe or the computer board. I purchased both things and had them shipped to my address at my expense. It cost $257.00 to get the items. My appliance man on the island installed the two new items. I was hoping that would fix the problem. I am sad to say it did not! The oven still fluctuates wildly. I set the temp for 350 degrees and it shoots up to 450 degrees. I turn the temp down to 325 and it settles in at 350 for a period of time. Then, without any warning, it will shoot back up to 500 degrees. I have to open the door and let the temp back down to 350. This is how I have to bake and cook with this disaster. Wish I never purchased a Whirlpool appliance!

We bought a Whirlpool cook stove with a black top in 2009 and this year, in 2011, while cooking a pot of stew, the stove top burner began to make loud popping sounds. When I went to check it out, there was smoke coming out from under the pan and pieces of glass that had exploded out in small chunks. When calling the customer service line at Whirlpool, they told us that it was no longer under warranty and could not be of help. Their only explanation was that they would only cover a new stove top if it had cracked or broken this way when putting a cold pot on a hot burner. They said their technician could tell if this was why the shards of glass were exploded from the burner.

I have had a $3000 GE Profile fridge for 6 years. It died. Tech says turf it. I bought a whirlpool. Hopefully it lasts longer. These expensive fridges seem to be very undependable. What is a family supposed to do when a refrigerator stops working and repairs take days or weeks? Is there a courtesy fridge for a loaner? They are big and heavy. What a royal pain.

Sears, Whirlpool Cabrio Platinum washer and dryer purchased spring of 2013. I thought this would be a good combination to purchase quality appliances that would last for years. NOT! These machines are used by my wife and I only. Washer: Bearings go out. Repair: Replace tub and bearings. Quote: These things arent made to last more than about two or three years. Another quote. Do you notice that your clothes arent getting dry? Yes. Yeah well, you have to use the timed dry setting because the regular setting shuts off as soon as it senses one piece of clothes is dry and leaves the rest of your clothes damp. DO NOT BUY.

I am a mother of 4 children and 3 grandkids, I love cooking and baking. Before I can post a review on a product or appliance I like to wait and give it enough use to test it. About 2 years ago I purchase a Whirlpool range. I trust the Whirlpool brand because is durable, easy to maintain and simple to operate. After owning my first Whirlpool refrigerator for over 15 years, I am happy to post my review on my almost 3 years old Whirlpool gas stove and oven. I am a satisfied and proud customer of Whirlpool!

I bought a Whirlpool Cabrio 2 years ago and until last week it was fine. We got an error message that said we had to call for service so we called a local whirlpool repairman. The repair guy told us it was the control panel and it was going to cost between $400 to $500. He also said that he works on a lot of whirlpool washers and this is the first time he saw a machines control panel fail. He recommended that we call Whirlpool.I called Whirlpool customer service and after waiting on the phone for 40 minutes I was quickly transferred to customer resolution and was told that since I hadnt purchased the extended warranty there was nothing that they could do for me. I kept asking her, There is nothing that you can do to help me? And the consistent answer was no. I will never buy another Whirlpool appliance. This has been so frustrating to have an appliance that looks brand new and wont work. The manufacturer wont even try to help with fixing the problem. Amazing AWFUL CUSTOMER SERVICE.

Washer keeps saying F1 and it wont spin. In the middle of load it will stop and it would say F1... It started just a year when we bought it. Now its two years. Its really broke. Before it would say F1 then I give an hour then try again and it works but now no matter what I do it really wont work... I dont know no one who could help me whats this F1... So sad. Its not cheap washer but its junk.

My not yet 3yr old ($2100.00) Whirlpool refrigerator started having problems. I thought it was related to the ice maker. When the repairman came out, he said it had leaked the Freon, so I thought it should have been a simple fix. Boy was I wrong. It turns out it has a sealed system so no one can access this to fix it. It is now junk and I have to buy a new one. I will never purchase Whirlpool anything ever again and I will also tell anyone who will listen about my experience. My repairman said this happens all the time, and 7 or 8 yrs ago Whirlpool went from being one of the top models to being junk.

Whirlpool model WRV986FDEM Purchased May 31, 2017 from Lowes. Cost: 2,638.10 including 229.97 for the 5 year extended warranty. We’ve experienced four failures in the nearly four years we’ve owned this lemon. The first failure occurred within the one year manufacturer’s warranty period. The three failures since then have been fairly close together. Control boards and mechanical parts have been replaced. We are now waiting for a “made to order” part, with no scheduled delivery date. When I pressed Lowe’s on the reliability of this fridge, I was told that if four failures occur during the extended warranty period, they would give us a replacement. Considering the delays in repairs and frequency of failures, this is unacceptable. Do Lowes and Whirlpool expect their customers to just suck it up and do without a refrigerator for months while we wait? The warranty is worthless without prompt problem resolution. Whatever happened to real customer service?

I had bought from S C Shah & Co, Mylapore a Whirlpool ac 1 ton split magicool dlx cop in March 2016 and installed in March 29 2016 by Cool Control System, kodambakkam From the installation period we had a cooling issue and informed Shah & Co, Mylapore where we bought the ac. They came and checked and informed Whirlpool customer care. Within two months i.e. in May 2016 of installation Whirlpool again uploaded/charged the gas (the service engineers told us this is due to hot summer). Though again we had a cooling issue, we were under the impression as this is due to summer as explained by the technician. After that rainy season came and we didnt use the ac.As we are in December when we complained Whirlpool they said this is due to the copper wire gas is leaking and it has to be replaced and informed that though under WARRANTY, the customer has to pay for replacement (we have used only the 3 mtr copper wire which came with the ac only. we have not used any our own copper wire). Whether WHIRLPOOL GIVES SUCH A QUALITY COPPER WIRE which has to be replaced within 9 months. Now they are informing that you are calling us after 6 months of gas charging, so we cannot service. If you could have called within 3 months we could have serviced you. BUT WE ARE UNDER WARRANTY. NOT EVEN AN YEAR FROM THE DATE OF PURCHASE.Not responding to calls, disconnecting to the calls even if we call their Delhi number 011-49308500. Though under warranty they are not ready to do service and very rude saying, we cant do anything. So, if we buy WHIRLPOOL ac we have to beg them even for their technicians to visit our place. Or we have to do our own service EVEN UNDER WARRANTY. Their local toll free customer care numbers/service executives always give a recorded message saying they cannot service. SUCH A PATHETIC SERVICE.

This washing machine has been the worst machine I have ever owned - I have called Paddys Market on several occasions to have a repairman come out and take a look at this machine, which they did - but the machine never got any better - it has never ever washed my clothes properly its a piece of garbage - clothes come out dirtier than when they went in and sometimes come out dry. Its so busy trying to save water - it doesnt use hardly any - and forget doing bigger loads - I WILL NEVER BUY ANOTHER WHIRLPOOL product again.

We bought a gas Whirlpool Stove from Lowes. We noticed it was not heating like our last stove and thought maybe because it was new. No the stove does not heat properly at all. I cooked a pork loin for 40 minutes at 350 and it was still raw in the middle. I have had to cook everything on 375 which makes the door handles and knobs very hot. I called Lowes and they patched me into Whirlpool after a 45 minute wait. The rep from Whirlpool said, you can look at the manual and figure out how to calibrate it. No I cant. I have a warranty that is what it is suppose to cover. Then I was on hold for another 20 minutes. Really no one should tell you to read a manual to fix a gas stove. I will not buy another Whirlpool item. Poor customer service and that make you feel you are bothering them.

I purchased a washer 6 months ago and it was starting by itself so I called to get a technician out and it took them 3 days to tell me that they did not service in our area. Long story short I was out of a washer for 2 weeks talking back & forth with Whirlpool which was absolutely a nightmare. Kept me on hold forever and hung up on me several times so they didnt have to deal with the situation. Absolutely no customer service at all. When it came down to it they were going to issue me a new washing machine and I had to go to the store to get it and when I got to the store they told me I had a $415.00 credit to spend. Thats less than what I had paid for the washing machine and then I am having to spend an extra $200.00 out of pocket to get another washing machine.My warning to you is not to purchase any Whirlpool appliances unless you want to go thru pure hell. These people do not care about anyone after the product is sold. Their customer service sucks, their appliances suck and Whirlpool just sucks all the way around!! Worst experience I have ever had and I hope they never sell another appliance again!!

I purchased a dishwasher less than 6 months ago from Menards. Since then, I have had to have it repaired twice, due to items getting past the filters and clogging up the drains, so the dishwasher wouldnt drain. I have a 1-year warranty that came with the dishwasher, so both repairs were covered. However, I felt that there should be more done by the company, such as a free extended warranty to cover the cost of repairs as Im sure there will be more; and this is a problem that even the repair man said shouldnt be happening.I called Whirlpool to see what could be done, and all they kept telling me is that I could purchase an extended warranty. I told them (nicely, at first) that I found that ridiculous - why should I pay even more to continue to fix a problem that I shouldnt be having? If they werent going to give me a free extended warranty, I requested at least a partial credit toward another dishwasher, and they could have the piece of junk I have back. They refused to help. I am beyond disappointed with the lack of concern they have for their customers. I will not purchase any more Whirlpool products.

Stainless steel rusted in under six months - Purchased all new Whirlpool kitchen appliances in March 2013. In July 2013 finish on both refrigerator doors and freezer door was covered with tiny rust spots. The finish was obviously defective. Contacted Whirlpool, sent photos and was told the damage was cosmetic and not covered by warranty since it didnt happen within 90 days of purchase. Ice make did not work right from day one. Finally paid to replace it myself and repairman said Whirlpool discontinued the style of ice maker I had because they had so many complaints.

The washer began to start making noises as if coins were in it or plastic breaking every time I wash. Also, it does not wring clothes out good and clean well. I have Whirlpool Cabrio.

We bought the washer and dryer set almost three years ago. Great sales pitch! Energy saver, extra capacity, low water usage, Whirlpool name and I thought we were getting great quality! Three years later I am disgusted, disappointed and am junking the washer. The dryer has a new heating element that we proudly fixed ourselves after the repairmen told us that these were meant to be throwaways. We just thought he did not want to work on it. After watching several YouTube videos we had it apart and found the issue was a cracked heating element. We ordered a new one for 100$ and spent another 4 hours putting it back together. If we had to pay a repairmen to do all that the bill would have been the price of a cheap new one. Fast forward three weeks and now the washer quit and it can be one of at least 15 problems. After reading all these reviews we have decided to toss it as junk. It took forever to was a load of clothes negating any energy saving! Whirlpool should be ashamed of themselves for ripping off all of us hardworking Americans selling us junk. At one time the Whirlpool name meant you could count on a quality product! If Whirlpool really wanted to do the right thing, they would stop selling these immediately and give customers a credit toward the purchase of new washers and dryers!

Twice purchased washers Cabrio and both after 5 to 6 years break down showing f1, f2, UL codes. Shame on this company. They refuse to give us a particular time to fix it and have the nerve to charge us for the visit without fixing it first.

Why do I have to select a star? This product deserves none. My experience with a brand new washer has been horrible. I purchased the washer/dryer Whirlpool set from Lowes on 7/1/17. The washer does not agitate and it makes a zooming noise for hours, I have to eventually shut it off and take my clothes to the laundromat. Technicians have come out 4-5 times to “fix” it and replace parts and it is still not working. I called Whirlpool today again and they want to send a technician out again. I told them I cant keep missing work to wait for a technician which is costing me money. But they don’t care. They should be ashamed of selling these manufacturer defected products and then simply refuse to take them back. I wasted around $1700/set on their defected washer and I hope they make it last as they will not sell another product it depends on me purchasing it.I am livid to see how cowardly these big corporations get away with treating the little guy so poorly. But, that is ok, Im in tears right now as I lost my hard earn money and will now have to buy a new washer/dryer set as yours simply don’t work. You just want to continue doing patchwork instead of taking the appliance back and researching what you did wrong to avoid selling these defected products to consumers. Very unfortunate. So if you are reading this review, please don’t buy their products. And big stores like Lowes and HD should stop selling this brand. I’m more angry at the way I’ve been treated by Whirlpool. Rita the resolution specialist made it sound like its my fault the machine wont work. Here is their # 1800-253-1301. If you want to ask any questions about their repair warranty.

My $1800 French door refrigerator is only 20 months old and the ice maker has quit working. They sent out a repair person 5 times and replaced parts three of those times. Now they are saying it is unrepairable and are refunding my contract fee of $345 and leaving me with a broken ice maker. When the problem started it was making ice just not dumping it. Now it doesnt even get water. Throughout this all, two months, I have had to constantly call them to find out our next move. They say someone will call me in 2-3 days but they never do. One of The last people I talked to said, Well you can still keep food in it. I dont feel that is reasonable considering I bought a refrigerator with the ice maker in it. I finally called Whirlpool corporate instead of the service contract people to see if anything could be done and was told someone would call me back in 2-3 business days. Well its been a week and big surprise - have not heard from anyone. It is looking like we will have to purchase yet another refrigerator in less than two years. The service people I talked to were rude and really didnt seem to want to help at all. I believed when I purchased this Whirlpool product that they were a reputable company. Sorry to say that is not the case at all. I dont know if the refrigerator is really unrepairable or if they just gave up trying to find the issue. Seems hard to believe a basically new appliance cant be repaired.

I bought my Whirlpool Cabrio Washing Machine in 2010. I hate it 100%. I have never used bleach in the machine. I use liquid detergent only. 2 things happen every day: #1: When I wash a load of colors, I take them out when complete and there is dry white powder like substance over the black clothes. It looks dirty but it just got washed. #2 About once a week, I will pull something out of the washer and there is a bleach spot on it. The last item that this happened to was a $200 sweater. It went in the garbage. This should never of happened with an $800 washing machine.

As I write this my Whirlpool is roaring because a bearing is probably going bad. Ive owned this washer for maybe 5 years. They designed this washer poorly. If you leave change in your pocket as everyone does then it will end up in the bottom below the basket and get trapped. And it dislodges, and it will, when the drain pump engages it will blow the coin through and it will break the plastic housing. It needs two beads so that NO COINS can get through if you wash them. Very disappointed customer.

My washing machine is just over a year old and it has ruined so many clothes... They come out with brown stains on them... Almost like a oily stain. Not sure where its coming from but its either Im gonna have to buy a different machine or keep buying clothes. My husbands t-shirts look terrible... If any suggestions to what it can be please respond back to me. Thanks. Model# wtw4815ewo. Serial# c51433710.

I will never, ever, ever buy a Whirlpool appliance again. We bought the french door bottom mount refrigerator in 2013. After our warranty ran out, we had to have the guts of the refrigerator replaced and then the ice maker replaced again. Now the freezer door wont shut and I cannot believe that Whirlpool would put their name on this piece of junk! We splurged to get what we thought was a high end model but it has been problem after problem. RUN from Whirlpool!

Whirlpool refrigerator model GX5F-IDXVB07; S/N K23918029; 24.8 cu ft purchased for almost $2,000 on 1/7/2014. Before it was four months old I had spoken with store about it frosting up the freezer drawer several times. Finally found it wasnt level and drawer was hanging. Ok figured it was ok, even though I had other issues with it. I took the cosmetic issue of false height on door, which made it seem larger and drastically size reduced produce drawers which made it necessary it actually cut off celery two inches to fit in drawer and door nooks being so narrow that they only fit 3 small condiments in them on the left door and its a trick to fit thing in the right, but since they are deeper can fit a little more. Ok thats my fault for not actually measuring. But who takes condiment jars shopping?The killer is that a leak in the ice maker, lets water/ice to build up under the ice maker on floor of freezer drawer. It then freezes there and if we dont take out the drawer and remove the ice chunks by hand it thaws and runs out in the floor about once a week. The leak began to be worse in August 2014. I understand it will need repair. What makes me really upset is the refrigerator is supposedly a very good brand and I have had so many issues with it that I curse it regularly. A two thousand dollar fridge with this many issues and I am stuck with it. I guess I should have contacted company before warranty went out, but we would get it past a problem for a while, then it would come back. I am just sick that I ever bought it in the first place! I hate it and will never buy or advise anyone else to buy from Whirlpool again. Quality is awful. Looks good on surface, stinks for quality.

Bought Sep. 2012. April 2016 stopped cooling. Four visits over 4 weeks, various parts replaced, coolant refilled. Stopped cooling again soon after first 3 visits. After 4th visit cooled moderately (42 degrees) for 5 weeks. June 24, renewed service contract for 1 year for $112. July 12, stopped cooling! Took 8 days for service person to arrive; 5 days for him to tell Whirlpool that repair needed 5 parts, one of which is no longer made! But they sold me a service contract?? 16 days after initial call, Whirlpool says my case is in adjudication, which will take 7-10 business days. So I wont know what they are offering till Aug. 8th-11th. Four weeks living out of a cooler. The product is rotten, and the service is worse.Just recently discovered that all this time when I thought I was talking to Whirlpool, it was actually sub-contracted to AIG. Yes, the AIG that needed a massive government bail-out. Whirlpool customer service refused to talk to me; referred me back to AIG. The only other all-refrigerator (no freezer - I have a 20-year-old Sears freezer in the kitchen that works just fine) I can find is an inch too tall for the space. But I plan to spend for my handyman to raise the cupboard floor above, rather than buy another Whirlpool! Most of May, four weeks in July/Aug without a fridge. Hours on hold. The first service firm they used was incompetent, couldnt find the cause. I wonder how much of my $1,353 purchase cost, and my $112 service contract theyll refund?

I purchased a Whirlpool dishwasher from Home Depot on 2/5/2015. It was delivered damaged on 2/9/2015. Home Depot refused to take it back and Whirlpool sent a tech out to see the damage. I told them I did not want a refurbished dishwasher that I paid almost $1000 for. Whirlpool advised Home Depot that the machine can be repaired. Once again I told both whirlpool and Home Depot that I did not want this dishwasher and to pick it up. Home Depot stated that there would be a 15 percent restocking fee along with a $65 to pick up the washer. Why should we have to pay anything? I am so disgusted for the treatment I received.

In addition to that I find the HE rating a joke as it takes 2+ hours to run a load of whites despite it saying on the read out that it will be 1 hour and 4 minutes, it literally tears up my clothes. I have now gone through 3 sets of sheets, 4 towels, 5 baby onesies... How can a washer that doesnt have an agitator cause holes and shredding in a garment? I honestly dont know what to do anymore. It takes two days to do the wash for 2 people when I could get it done in hours with my old machine. And to think I spent close to $900 on this washer makes me sick! I want to go back to my old agitator type washer from Maytag!

I purchased the refrigerator/freezer, Whirlpool model GX5SHDXVQ02, 2 years 10 months ago. It is now not keeping the refrigerator portion of the unit cold or even cool. It is 70 inside the refrigerator although the freezer portion is doing a fine job. This unit is not even 3 years old yet! To top it off, the unit only has one year warranty on any part. The repair person is now here and replacing the control board. This piece alone is costing me $184.12. Then the labor hours and service call. I should have trashed it and bought a new, different brand. Not even three years old. My last refrigerator/freezer lasted 13+ years with no problems.

We purchased our Cabrio washer and dryer in 2012. In 2014 we had to replace the rollers in the dryer. Since then it makes a loud clunking sound and it has to go through at least 2 or 3 dry cycles to dry the clothes, sometimes more. The washer lid lock doesnt work very well anymore. Sometimes it wont lock so I cant get the clothes washed. It takes forever to get it to work. Ill never buy Whirlpool again.

We bought our Whirlpool Cabrio Platinum top-loading high efficiency machine Model #WTW8000BWG in Feb. 2015. It cleans well, and is easy to select water temp, spin speed, etc. It's simple to load, but because I am short, I have difficulty reaching stuff at the bottom of the tub. A stool is needed. LOL. In the 5 years that I have owned it, I have not needed any kind of service to be done on it. Very reliable. I have had Whirlpool washers and dryers before and my success with them is why I purchased the set I have now. And so far, so good. Highly recommend.

We purchased the washing machine on February 2, 2013 and initially noticed that some of the clothes were still dry when the complete load was over. Meaning that I am not saving water cost because I then have to rewash the clothes and pre-scrub the clothes. Then a little over a year later, the machine is making this extremely loud piercing noise when spinning. The cost to replace the part is $250.00+ the repairmans fee. Whirlpool says there is nothing they will do. From reading the other reviews, this is really sad because of the numerous people having the same issueS with a capital S. I definitely would support a class action suit.

Our 4-year old Whirlpool microwave suddenly stopped heating. We thought that we forgot to push something so we tried again to start it. This time, it started to spark. We bought a new microwave oven and foolishly bought another over the range Whirlpool microwave. This was about 1 1/2 years ago. The second Whirlpool microwave oven stopped heating as well. F7 came up on the controls which meant that the magnetron failed in this second microwave as well. We called Whirlpool and they said they would only repair it if we paid for the repair which would have cost almost as much as a new microwave and maybe more if other parts were involved. Next, last year, 2012, the pump on our Whirlpool dishwasher broke and once again, it was too expensive to repair it. We had to buy another dishwasher so we bought a Maytag, not knowing that they were made by Whirlpool. I guess we will have to wait until that guarantee is up before that also breaks. Also, last year, our Whirlpool washer pump broke and that cost us a few hundred dollars to repair.From the complaints that I am reading from people about their Whirlpool appliances, it is seems that their products are made to last just until the warranties expire. We should start a class action against Whirlpool. On many sites, I have read numerous complaints about Whirlpool products, the majority about the magnetrons in their microwave ovens breaking during and shortly after guarantees run out. They should not be allowed to get away with this. BBB, Consumer Affairs, where are you? To the many of you who have been burned by Whirlpool, I hope you have contacted the BBB and Consumer Affairs and maybe even the Attorney Generals office in your home state.

Ive had other brands of washers and dryers and I must say I always return to Whirlpool. They are well made and do what they are supposed to. Never had problems. My last set of Whirlpool was about 12 years old. Great product.

I have had my fridge (model WRX735SDHZ02) for 6 months now and it has never worked properly. All our food was getting frozen so we bought a thermometer to check the temperature inside the fridge and it was showing around 22F. The technician came 4 times and finally said that the fridge couldnt be fixed. He asked me to call Whirlpool since there was nothing else he could do. Every time I have called Whirlpool (6 times already) the wait times have been between 52 minutes to almost 1.5 hours. When I called customer service to tell them the technician said the fridge cant be fixed, Whirlpool said that I had to contact the technician again and schedule another visit. Whirlpool said the technician had to call them from MY home and tell them the fridge cant be fixed. I asked why couldnt the technician just call them now to let them know and why did I have to schedule another visit for that? Whirlpool said it was protocol. Makes absolutely no sense. In a nutshell, its been 6 months and my fridge is still not fixed and Whirlpool is not being helpful. If I could go back I would not buy Whirlpool.

GS6SHEXNB02 Whirlpool Gold Refrigerator - Bad ice maker module. Ice maker valve is bad. Its gone out 3 times a year since I got it. We order a replacement, it goes bad again. Its not the ice maker itself, its a bad valve. Signs its going out, ice maker stops making ice or the ice cubes are small or the refrigerator water will start pulsing coming out (start and stop). Whirlpool made a bad product and they know about. Several complaints online about the ice maker no longer making ice. Bad product.

Bought brand new stove, had issues from day 1, called them after TWO different repair companies came looked at it and said it was a melon, Whirlpool wanted to send a third repair company. Started dealing with this in September, its now end of December and Im still waiting for replacement stove.

I love that as soon as Im done cooking. I can lift my grate with oven Mitt, clean the gas cooktop before food becomes caked on. My stove looks as good today as day I bought. The third rack was great for holidays.

I purchased a Whirlpool Cabrio Washer WTW6200 & this yr purchased a newer dryer w/ steam capability. I wish I would have waited a couple months for a new washer that yr and purchased the one with no agitator inside! But my washer died that day & I needed one & NO ONE informed us of the changes or problems of this agitator at the time of purchase. I have had this service several times my first year and the agitator replaced I believe twice. But it still destroys clothing. I called 1 month out of warranty and even though they had been out several times the first year for the same issue, they would not help me! Yep, even after the 1st year they said to get things done I had to purchase an extended warranty even though this was a mfr issue no doubt! So, 3-4 years later I still am dealing with the very same issue over and over with NO RESOLUTION in site and $900 in the hole for this washer and I am losing money with clothing damage weekly!Even today I had two pair of jeans, $98 ea rec these terrible uniformed marks all across the legs making them unwearable! At least for where they were intended to wear them at. They are now yard jeans...yep $98 expensive yard jeans now!!! These were my good jeans which I cant afford to buy more nor replace them so I have to do without. We cant wash anything with strings such as hoodies, shirts or baby clothing with spaghetti straps or little dangle things; we have to use the laundry mat and come home & dry w/ my Cabrio steam dryer which I love. Most everything I have to use zipper net bags but even then things still can get destroyed, especially if a hole gets torn in the bag from the wings of the agitator as you will see in the below photograph. I currently have & own an expensive washer I purchased from HHGregg by Whirlpool replacing a previous whirlpool I owned for 22 years! Yep, Im wishing I had it back & put the $200 some needed to repair it! Please Whirlpool will you please do something & make this right once and for all. I dont have $900 for another washer. I just want to be able to use my washer without it destroying everything I own. I have darn photos of what this is doing and you wouldnt believe it. It took us an hour, yes an hour to untangle a top that became entangled in the flaps on the agitator. This is the worst design I have ever seen and needs to be recalled once and for all and either fixed or replaced with new machines of equal model with the agitation issues resolved or removed & with no issues or further costs to your customers! Why would you honestly believe that an agitator with wings coming off the bottom that are not attached to the bottom would serve some type of positive purpose in cleaning clothing? All it is doing is tearing them to shreds, tangling them up, doing things to hoodies which make them unrecognizable after ripping the cords so hard out of the hoodies that Ive seen them shred the material across the collar area and opening of the cording completely ruining hoodies ranging from $35-$75 a piece even after placing them in mesh bags! Why did we keep placing hoodies in the machine? Well with 4 children at times they just dont listen or get all the info as to what is going on with the machine as 3 were college kids coming home periodically & yes, to do their laundry. Look, lets talk straight. You as a company from what I have learned from appliance salesmen locally and regionally, you knew this was wrong and knew this was your last ditch effort of an agitator before you knowingly knew you were going to an agitator-less unit on your washing machines & already had one ready to go out on the floors. I know that you Whirlpool CEOs knew this unit was a bad call but chose to ignore it. You had to know it because there was no way this could have passed quality control. It had to have failed sometime in its trials showing you the issues of the wings. Unless you never did any quality control on this unit and just rushed it through? Please to the CEOs of Whirlpool, I am asking you to make this right if not for good standing of your company do it at least for families like myself who cant afford to buy another machine and are now stuck with NEW machines yet going to Laundry mats. This was to be my last washing machine I would buy hopefully. I am 54 and was not planning on buying another. How do you think this makes your company look???? Im just so tired of dealing w/ Whirlpool to only hear I have to purchase a $400 extended warranty with no guarantee that they will fix the issue. If an attorney wants to step in & believes they can help us and maybe others then Yes please help us because this is absolutely ridiculous and is a product that needs to be recalled. We are out so much money now and like I said we are to the point we cant purchase another washer. We had to purchase all new appliances as they all began going bad around the same time.

The worst washing machine ever. First off you cannot turn the water on to let it fill and add clothes as its filling. Secondly the Normal setting will not allow you to spin on low, your choice is high or no spin. High tangles your pants, slacks, shirts, etc. No spin leaves them soaking wet. Also its a water safer but never, never, never covers the clothes in water, and sometimes they dont come out smelling so clean. I dont save water if I have to rewash two or three times. Absolutely hate this washing machine. When I get enough money I am going back to the old agitator model and not any Whirlpool either. Oh and the other thing, you cant just throw you clothes in the washer, you must arrange then to the outside of the center itty bitty agitator. Hate it.

I bought a Whirlpool Cabrio 1.5 years ago and it has already died. Repairman need to replace the control board which had gone out. $450.00 to replace that piece, but could not guarantee that it would be the only problem. The motor or some other issue may have caused the board. This machine was purchased at Home Depot on sale and at $450.00 to repair would be approximately 70% of the original price. It will be cheaper to buy a new one rather than fix this one. We were not happy with this machine in the first place. It leaves the clothes stained with a white powder that never rinses off. The cycle time is very long, up to an hour to wash a load. The clothes are still very wet once the cycle is finished, which of course increases the drying time. I cannot recommend Whirlpool top loaders after my experience with this machine.

I purchased a Whirlpool front loader as well as an extended warranty. The machine worked well for about a year and a half until i noticed rust patches beginning to form on the front of the machine. We contacted the retailer that we purchased it from and they suggested that we call the people that we had bought the warranty from. Unfortunately, the warranty does not cover rust, so we have to wait for it to rust out and just buy another one. It is only 2 and a half years old and is totally rusted across the front of the machine! It is extremely unsightly. This is the second Whirlpool washer that we have bought and the second one to rust out on us. I would never buy another Whirlpool appliance, and extended warranties are not worth the paper they are written on, let alone the amount that you pay for them!

Purchased from Home Depot and self-installed. That part was not too big a deal but after installing this stove we started a journey of irritation, aggravation and general dissatisfaction. This stove has the standard layout for burners that seem to be common to most low-end stoves. Two huge burners in the front, a simmer burner at the right rear and a general purpose burner at the left rear. Thats all wrong for me and our set up. I want a large burner at the left rear and general purpose every place else. Can you alter the standard configuration? NO! Not without some major alterations to the stove top.Next are the grills or cast cooktops (2 each). They are a bit cumbersome when cleaning the stove but doable. The real problem with the grills are Whirlpool decided to save money by skimping on this feature. The grills are not a stable cooking platform for smaller pans and it turns out Whirlpool recommends square pans for this stove. SAY WHAT? I have pans and skillets from my grandparents and they are ALL round. Thats how that stuff is made. ROUND! The grills design is unstable for any round pot, pan or skillet, if its diameter, is 6 or less. Kiss that excellent saucepan goodbye if you have this stove. My current solution is a piece of light expanded steel over the burner areas.Keeping in mind we use Propane as our heating gas. The adjustment of the flame temp on the four burners is non-existent. They all are either on high, medium or low. There seems to be no fine tuning with these burners. At the end of the day go look for something that is NOT a Whirlpool, LP gas range Model #: WFG515S0EW. You will be better served and less irritable with almost anything else. Even a campfire in the yard is a better choice.

I bought a Cabrio set in June 2007. Within two years, I had to have the barrings replaced ($800 job). Now, its two years later and Im getting a F50 code. The repairman put in a new part, still got the same code and left. I am out $970. I am a disabled vet/single parent and now I have to buy a new washer. Who is going to start the class action suit against Whirlpool?

I purchased a Whirlpool hot water heater several years back with every bit of the Bells & Whistles that Lowes could bestow on it paid for and documented on the tank; Limited Lifetime Warranty and Lowes Professional Installation. It failed after several years with multiple problems. First, the bottom heating unit failed at the same time, noticing a leak from the top heating units external cover where a supporting screw had popped out, leaking down to the floor. Not only was the Whirlpool 800 number a scham of silence, with no estimated wait time and after approximately 20 minutes, a rep picks up as I could hear their legal department on an alternated line instructing and listening in, then dropping off when those crooks felt I had been placated enough to go onto to the next sucker. I have all Whirlpool Gold & KitchenAid Superba appliances in my kitchen and never thought I would be saying this but I will never purchase another Whirlpool Appliance or shop at Lowes again!

The cabrio washer that we purchased in 2010 did a good job of cleaning the clothes but the case started rusting within 6 months. After service calls and e-mails and phone calls, there have been no helpful suggestions beyond buy a complete new case. I hesitate to do that because I am convinced there is a design flaw in the area where the soap dispenser is located which allows the soap to flow between the case and the drum and it eats away theinside of the case through the inadequate paint covering on the outside of the case. It is a mess. Now the instruction panel is bubbling and lifting. I carefully care for my equipment and have kept two washers over 15 years and they still were in good shape with cases still looking new. This is not something I am doing wrong. It is a piece of junk with a terrible paint job and it cost more than any washer I have ever had. I wish I had some recourse. I am on a fixed income and had hoped this would be the last washer I would have to buy. I have photos.

Ordered this two days after my son came home from college. He had to be out of his apartment July 31 2016 and brought 4 years worth of laundry with him. Monday my machine breaks, Tuesday I order this thing from Lowes Arrives at 2:30 on Thursday and as it is being installed I ask why the water fill is so slow. It is trickling out like a childs toy. Delivery man tells me the water is completely turned on. He hears this remark a lot from people who buy this model. I put in my first load of laundry, a small load of about 6 things that I am washing for my mother who is in a nursing home. They have that nursing home smell. I push pause as the machine is cleaning to unlock the lid and peek inside. Oh my God the clothes are sitting on top of each other not even covered in water. I then shut the lid and listen to the tiny slush of the machine agitating. At the end of the cycle they smell exactly the same. Dirty.I had read to use the deep fill so I rewash them on deep fill. Look inside halfway through and what do I see? Wet clothes piled on top of each other, still not floating in water. How are these clothes getting clean when they are in a wet pile on the bottom of the machine? I take them out. Still not clean. Not smelling quite as bad, but not smelling like soap. I then washed sheets, a blanket, and some clothing of my sons. Nothing smelled particularly dirty but NOTHING smelled like soap. The quilt was covered in hairs (my son and roommates had a dog) and soap residue. I had read this in reviews online also. I am wasting time since each load takes from 50 to 130 minutes (yes). I am wasting soap, oh but I am saving water - not really.Well Lowes has a 30 day return policy so I went down there and am expecting a GE machine with an agitator tomorrow, Saturday! Cant wait. The only one saving money are these manufacturers They no longer are spending cash on producing the agitator out of plastic, attaching it with nuts and bolts, or using gaskets between the parts. DO NOT BUY THIS PIECE OF JUNK, do not even look at it. I question all the HE machines at this point. You need to use HE soap cause you cant wash away suds in a machine with no water. What a con - the whole thing is.

Recently, I was having a problem with my Whirlpool gas range so I contacted the 1-800 number. Long story short, the repair cost was so high I would be better off getting a new range. But believe me, it will not be a Whirlpool.

My new ACCU-BAKE oven was not baking properly. Always uneven results. Finally called for service, just in time before the warranty expired. The service rep informed me that I had not bought a convection oven. Well, duh! Of course, I knew that! He tested the temperature levels inside the oven and found a variance of 10 degrees Celsius, which he reported by phone to the company. He advised me to reach into the oven half-way through any baking process to turn my cake around, and it would bake evenly. I asked him if he had ever tried that himself. No, he said, he was not a baker. That was the end of the service call. No follow-up, no service. Today I learned that the company actually has this exchange in its records, but if I want to get the oven to work properly Ill have to pay for service, as the warranty has expired. I wonder what would happen if I ever tried the self-clean or Sabbath mode features on this oven.

I purchased a Whirlpool Washer at Lowes on 02/29/16. After 3 weeks it simply stopped after the last rinse, never drained the water or starting the spin circle. One and a half month later after 5 service calls still no working washer. Whirlpool customer service just adds insult to injury. They refuse to replace to washer or to issue a refund. Apparently they dont care if their customers have to use a laundromat indefinitely after buying one of their washers.

We purchased Whirlpool Oasis. The top loader washer and dryer 5 years ago from Sears. Both are scrap now. Paid high end money for these. Tub was changed on washer 2 years after purchased. Now looks like electrical control panel is gone. Oh well, Sears not really the problem because Whirlpool holds the monopoly on appliances. They are made to fail. Watch marketplace or W5 shows the tech men tell the story... You want to get screwed, buy a whirlpool. Hell I did.

I initially purchased all new Whirlpool products as part of my new home purchase in a Pulte subdivision, June, 2011. My WP microwave failed to heat in 2012 and the replacement of the Magnetron and Inverter and service was covered under warranty (would have cost me $493.51). Sadly, the microwave again failed to heat in 2014. I was so disgusted with this second failure, I decided to live without a MW until January, 2016 when I paid for my second service call and learned, once again, I needed a replacement Magnetron and Inverter, to the tune of $400. Both servicemen told me the 2011 magnetron/ inverter mechanisms were new technology and did not last long. Again, sadly, when I contacted Whirlpool, they would not admit to their defective product line and indicated they could do nothing since I am out of warranty. It is unconscionable that a corporation is not liable for their defective products.

Whirlpool GX5FHDXVB03 french door refrigerator: Continual water leaks. Condensation freezes in bottom of freezer compartment then leaks out on to floor. Per repairman, this is a common problem with this model which theyll come out and fix (remove ice and run hot water done drain line for a cost nearly $150) but it will happen again and again, etc. I cant tell you how many times weve had to perform this task. This is an engineering design defect that Whirlpool should fix.

I purchased a new high-efficiency front load Duet HT Whirlpool washing machine (WFW9200SQ02) in January of 2008 for nearly $1000. I dealt with the mold issues and permeating smell for all these years, but the machine failed catastrophically this month - after just over 3 years - on a $1000 machine! The rear bearing went out. The parts alone are nearly $500 and the labor is estimated to take 3-4 hours by a trained technician. We are talking about an $800 repair --more than a new machine would cost. The most disconcerting part is to see how often this is happening. It is commonplace. The bearings go out on these things, sometimes after only a year or two, sometimes after 3 or 4; but it is very rare to have any machine go longer than 6-7 years. Whirlpool wont do anything. The best chance is forcing a recall related to the class action lawsuits pending about the mold issues, but by that time, how many people will still have their machines?

We purchased a Whirlpool Range from Brands Mart USA and did not try to use it for quite some time because our house was not ready to move in. When we tried to turn on the oven it would not come on. We called a repair service and was told the Motherboard was not working. We realize the warranty was out on the stove but it never worked and the stove is Brand New. We called Whirlpool and they was going to repair and changed their mind on December 18, 2014 at 8:54 am. Before that call we had spent quite a lot of hours on the phone with Whirlpool and Brands Mart USA.. We purchased three appliances from Brands Mart USA Range, Dishwasher and Microwave at the same time they were all Whirlpool products. What happened to Good Customer Service and Return Customers for Job Security? Well neither Company care for their customers. We did not break a motherboard for a stove oven because the range was never turned on because it was broken when purchased.. We are unable to get any help from either company. I talked today to ** & Supervisor ** from-Whirlpool and ** - Brands Mart USA, again no help. Why transfer you from one company to another for 1 hour and 45 minutes? WISH I COULD GET SOME HELP. And we wonder why companies go out of business - word of mouth complaints and especially with Senior Citizens like us.

I bought a new Whirlpool Top Load Washer four years ago and the paint was peeling off. I called Whirlpool and they offered to sell me a touch-up paint because it was out of warranty. I will never buy one of their products again.

Bought a water heater on May 5th for 539.00 and was unable to get hot water all the time. After many days and dealing with Lowes which did not help and Whirlpool, I discovered that the unit I bought had no dip tube to bring the cold water to the bottom to be heated and thus provide hot water to the hot water outlet on the heater to the rest of the house. People at Lowes had no dip tubes and really have no knowledge of what is going on as the people at Whirlpool whom I called.

Overall, I am happy with my Cabrio BUT we purchased a Whirlpool WTW7000DW0 Cabrio top loading washer w/ electronic touch panel in May 2016. We experienced water hammer from day one. I finally had enough yesterday and knowing that the plumbing could be suffering (15 year old condo), purchased 2 Sioux Chief MiniRester, Model 660-H arresters (Lowes at $9.99 each) and had a plumber install them today. I could have but am nursing a fractured rib. Long story short, they work perfectly. There is NO indication elsewhere in the unit that water is even entering the tub unless youre standing right beside it.Ive been told that hammer problems exist in ALL high efficiency washers, all are prone to this problem. I was also told by a Whirlpool support person that the Cabrio is a Samsung design and the pulsing of supply water off and on, over and over is normal operation. If I had been informed when purchasing that hammer is a common problem, I would have installed arresters from the get-go. At the very least, manufacturers should include arresters as a part of the sale; installers should make sure that every new installation includes arresters. All told, I am out just under $200.00 for new technology that really could have been engineered out in the beginning.

I just bought a Whirlpool Cabrio Washer WTW8800YC1 yesterday (1/19/14) delivered today. First load never finished, kept getting error of F51, which I looked up and its a sensor. I looked up the review on this washer and it seems to be the census that this washer is POS. Im having the store pick it up and refunding my money. My old washer is 20 years old and never had an issue with it. We just wanted a more efficient washer. Thank Goodness I didnt have the store haul it away.

We purchased a brand new Whirlpool fridge & electric range. Tried the oven on 3/22/14. Turned it on at 350 for 30 minutes. Waited for the new smell to go away. Then turned the temp up to 375. My husband put a frozen lasagna dinner in. 25 minutes later the inside oven door window exploded into the oven and the dinner. Found out the outside window usually explodes. We were lucky. The dealer we bought it from let us exchange it right away. Filed a report with the CSPC and am trying to find out how to file a complaint with Whirlpool.

We bought a Whirlpool washer (Model # WTW4900BWO) and dryer (#WED4850BW) and within 2 months I was having problems with the washer AND dryer. Every time I washed a load of clothes, the clothes would have some yucky stuff hanging all over it. I called Whirlpool and was told to try setting the washer on 1 Rinse with Softener even though I never use a liquid softener. Their suggestion did solve the problem, but why doesnt a brand-new washer work the way its supposed to? A short time later, my dryer buzzer stopped working and the knob would not advance when set on the Energy Preferred setting. I called Whirlpool again and was told they did not have a service technician in the area where I lived and that it was not likely that one technician would come on the same day to service both machines. I asked why they would sell their products in an area where they were not willing to service them and they said that is the choice of the store that sold it to me. Then they told me there was a service technician available about 40 miles away and they would fax the order to them so they could contact me. The technician who came did look at both machines and was able to determine that the control panel needed replacing on the dryer, but was not able to do anything about the Rinse Option problem on the washer. He suggested that I continue to follow the recommendation of Whirlpool as long as it works. I can do that, but Im not happy that a new machine does not work the way its supposed to. He also recommended NOT using liquid laundry detergent or fabric softener in my washer because it contains animal fat and can build up and cause problems. Nowhere in the manual did it say that. He took the washer apart and showed me how it was already building up under the washer basket. I told the technician that my laundry has had an unpleasant odor to it when it comes out of the washer and even after it is dry. He said that might be because of the small amount of water that is used in the energy saving washer. If these problems cannot be resolved, I consider this washer to be a lemon and hope it will be replaced with a new one. If I had to do it all over again, I would buy a traditional washer. I liked the idea of conserving water, but not if my familys clothes stinks.