After 16 months the Whirlpool refrigerator Model number: #WRT311SZDW00 goes out. While trying to use extended warranty Whirlpool states it will be 4 to 6 week before a technician can come out. YES- Weeks not days. Now Whirlpool states they are unable to find a technician in my area and in order to get it fixed I will need to hire the tech and seek reimbursement from them for the repair. However prior to the repair they will need to approve the repair. In the mean time I am renting a refrigerator at my cost. They lost a customer for life!!! Question- What is the purpose of the warranty? Model number: #WRT311SZDW00

Whirlpool Gold appliances are junk!!! Our dishwasher just stopped working one day. It was about 2 years old. We tried all the troubleshooting ideas we found on the internet. Nothing worked. I had a 13 Year old working dishwasher when I bought this one. Sure wish I had left well enough alone. I think there should be a class action lawsuit against Whirlpool. I had also purchased a new electric range... It is constantly giving me an error message when I try to use the oven. We have to flip the breaker and that sometimes helps. I bought 4 of the Gold appliances... I’m holding my breath on the other 2. I thought I had done a good job researching before I bought. I remodeled my kitchen. It turns out that a company that I believed was reputable and worthy of my business are not.

I purchased a Whirlpool Cabrio set 3 years ago based on their brand reputation and consumer reports. It has been a terrible experience since the moment the warranty expired. First, about 1 month after warranty expired, I had to replace the main electrical board. Then about 3 weeks ago, the drain pump failed. I purchased the $110 pump and installed it myself. Now this week, the spin cycle sounded like a jet engine. I took it apart to find that the bearings were shot on the drive shaft. I figured, well it is just a wear item, understandable right? So I went to order parts and got told that I have to order the whole outer tub for $250 with shipping! For some bearings! I called Whirlpool directly and was given no explanation other than Call some parts distributors. They may be able to help you get the bearing separate, but we dont do that and there is nothing that we can do. Amazing. I equate that to having a faulty brake on my car and being told that I have to replace the whole axle!Fortunately, the washer never really did a great job. It was loud and tore clothes up, so the decision to part ways was not too difficult. I have the list of brands they make and will be sure to never buy another. Im selling this one for parts. Im sure there are others out there that will need a pump and control board soon!

We bought a nice stainless dishwasher from them and got the three year extended warranty. Parts of the racks have slowly been breaking off, and now its started leaking from the bottom at the end of its cycle. We called Home Depot only to find out we were 3 days over the warranty, and basically out of luck! We will never buy another Whirlpool again, or shop at Home Depot.

I purchased a 50-gallon Whirlpool natural gas water heater (12 year warranty) from Lowes approx 2.5 years ago. Just before Thanksgiving, the pilot light started going out once a day, then twice a day. Now, I can light the pilot light in Pilot mode but as soon as I release the red button, the flame goes out. I called Whirlpool and received phone troubleshooting support resulting in a recommendation to pick up a new thermocoupler from Lowes which I did. While searching for someone to install (unfortunately Im not that handy), I ran into the thousands of complaints filed about the very same problem Im having over a number of years and right up to todays date. I called Whirlpool back and got the same song and dance. Theyd be happy to help me troubleshoot if I can get the required meters etc. to test devices, do draft tests, etc. They claimed the problems were fixed with the newer model that I have but certainly cant explain why I have exactly the same issue. What they are not willing to do is stand behind their product and get me hot water. Tried calling Lowes and got the response that I have to deal with Whirlpool. It appears that this newer BFG model is just as flawed as the older model and the warranty is pretty much worthless other than getting a few parts. I used to think that Whirlpool products were reasonably good, however, I will never purchase another.

We purchased the extended warranty (service plan number **). The washing machine has been giving trouble. It locks out during every wash cycle and each time, we have to unplug the machine to reset it. Sometimes it makes it through the next cycle and sometimes, not. The first couple of calls we made, we were told to make sure it was cleaned, to make sure it was leveled. All this was done and we still have the same problem. Finally, a technician was sent out. He could not duplicate the problem and left. Thirty minutes after he left, the machine locked out again. We put in for another call, we were told it would be two more days. In the meantime, we actually video taped the next three times it locked up. This time, when the technician came out, he was able to see our video as well as saw the machine lock up. He stated, It did not give me a code so I do not know what else to do. He left and ten minutes after he left, it locked out again. We immediately called back and they informed us they could not get anyone out again until next week. This is very frustrating to have an obvious problem and have an extended warranty and the problem cannot be solved. We feel as if we are being blown off. Is there anything you can do to help us and/or give us advise of how to get this problem resolved?

This is a good customer service (CS) review. Whirlpool knows about the defect and continues to distribute the fridge this way. We have a Whirlpool model #WRF757SDEM01 we purchased this year (2017). We love the size and the fact that the ice bin is in the door and takes up very little room. Our only complaint prior to this issue was the ice and water do not always come out gracefully. So we were happy overall till a large block of ice formed in the back of the fridge. My original call to CS was great. They did not ask me a bunch of stupid questions, just said that should not be happening and scheduled a service call.Service guy knew exactly what it was because he had repaired the same model with the same issue several times. It is a defect in the dual cooling/defrost system that Whirlpool knows about, but continues to produce. Two parts need to be replaced and one part had to be ordered. Which was not a big deal since two days were needed to thaw out the mini glacier. We lost food so I made a second call to CS and again there were no stupid questions or arguments. They got a $75 debit card in the mail to us. So I thank Whirlpools CS reps, but sure wish the manufacturing side of things were a little more diligent in production. Certainly this cost them money on all accounts.

I purchased an expensive dishwasher made by Whirlpool and sold at Lowe’s. Immediately upon receiving the dishwasher I noticed a good size scratch. I had it serviced within one month of purchase because dishes were coming out dripping wet. Technician came out and told me I needed to add rinse aid. I had been using rinse aid, which I think is ridiculous to have to buy an additional bottle of something that’s not even cheap just so this thing dries dishes but moving on...Now it’s been 1.7 years and I’m having more problems. Top rack of dishwasher is broken and falls to the side every time you pull it out. The door to dishwasher also no longer has any spring. I take very good care of my things and this just unbelievable. I called Lowe’s they won’t help because it’s been more than a year! I guess Lowe’s can’t stand behind their merchandise for more than a year because they know they’re selling garbage. I called Whirlpool directly and was told they would come out and service my appliance for a minimum charge if $189! I have no words. I need to buy a stove in the next week and I assure you I will steer clear of Whirlpool. Like the title of my review I feel absolutely robbed.

I purchased a new home in 2005 and equipped the kitchen with Whirlpool appliances. Every single appliance has broken at least once. The refrigerator ice-maker has been repaired once and replaced twice. Some of the control panel buttons on the dishwasher work some of the time. Other times we have to strike the panel to make them work. Weve had to replace the handle on the microwave door twice at nearly $50 a pop. And the motherboard on the dual-oven has been replaced once. I will NEVER purchase another Whirlpool appliance for as long as I live.

We purchased a $3000 WRF990SLAM00 / K22019120 refrigerator in 2013. Within the first two and a half years we have already put over $700 in repairs. We were told today the coolant for the ice maker has a leak (either a slow leak or a fast leak, they arent sure). But from here on out we will have to put coolant in it to keep the ice maker working. A week ago we spent another $300 to repair the water dispenser. This is the worst fridge we have ever owned. Whirlpool could care less and we are basically out right at $4,000! DONT BUY WHIRLPOOL.

Purchased above refrigerator (WRF736SDAM13) over a year ago and it has been nothing but trouble. Ive had service companies out 6 different times. The doors never lined up or closed properly from day one. The final and last attempt to fix was putting caulk in the seal of the doors!! Left door does not seal properly and moisture builds up on inside. I requested several times for a new one and Whirlpool refused. Also purchased microwave, stove and dishwasher. Microwave went out 6 months after using it. They had to replace a major part. At least they did this at no charge. Just the hassle of having to be home 2 times to meet service tech. WILL NEVER purchase Whirlpool appliances again. Ive been using them for in all my homes in the past. STAY AWAY from this model.

We bought the set washer/ drier from Lowes in 2008. The first problem was that it wasnt rinsing well. After finishing the washing cycle, clothes were still dripping water. It took us to make several phones calls to get the problem solved. Also, the clothes were smelling bad and needed to be wash again. Now we are having another situation that it start the wash cycle but it wont finish and shows a code F35 or sud.

I have an oven hood Whirlpool Microwave. Even though its more of a basic model it has worked terrific so far at about 5 years old. Only draw back is the extremely loud 4 beep alarm upon completion of warming up food. I actually cringe when it is about to go off especially early in the morning. Ours doesnt have the handy options button to turn it off. I have tried other combos with the buttons to see if they have it set up different but to no avail. Does anyone know if you can shut it off. The people who design these things must not have babies because they would think of this at nap time Im sure. Truly the sound this thing emits could wake the dead! I also had the fancy Whirlpool before like some folks mentioned about the handle and door frame cracking and disintegrating. Guess what, so did my parents, sisters, aunts and my neighbors. Definitely a major design flaw or faulty materials. My sister, mom got new doors and they began cracking again within a year!

The board manufacturer number W10312659 went out. They replaced the board. The oven was 6 months old, luckily was still under warranty. We didnt purchase a extended one because mostly it had a good name and brand. Well after a year and a half the board went out again. It gives error code H5P which there is no error H5P. So the boards out. It is very costly and thats with you doing your own service. Never will I buy another Whirlpool stove.

Whirlpool sent me a different part 3 times and hot water tank only work for a few weeks, then the pilot light goes back out. They never offered any more help.

When we remodeled our kitchen after checking a lot of brands of oven we decided to buy the Whirlpool Self Cleaning stove/oven. Loved the look of it. When trying to clean the oven I followed the directions just as its said in the manual. After the cleaning was complete it didnt even look like it clean the oven. I called customer service and they told me I had to clean the oven with a little elbow grease before I put the self cleaning on? Really? I have to clean the self cleaning oven by hand beforehand? Why did I purchase a self cleaning oven then? And because it was just 2 weeks out of warranty they would not help at the 800 number. NEVER NEVER again will I ever purchase Whirlpool! How they treat their customers is disgusting!

After having 7 refrigerators breakdown all for the exact same exact reason, a $12 part, Whirlpool will only take the stance that you could have bought the extended warranty. So theyre happy with you spending $150 each time the repair guy comes out. 7 refrigerators all for the same reason and theyre only 3 years old. Do you really want to purchase a Whirlpool product after that? We are a development that has furnished are condos with Whirlpool but will no longer.

This piece of junk just broke down not even one year after the purchase. Every singe Whirlpool washing machine has broken one way or another. This one will set the wash time for 57 minutes, and exactly 24 minutes left in the cycler, you hear this big crash and then everything stops. Another dumb thing about this piece of crap is that when the problem happens, the POS keeps the lid locked so that you cant tell what the problem is. What morons would put a lock on the lid? Its not like someones going to take a jacuzzi bath!Restarted the POS again, and exactly 24 minutes left on the wash cycle, there was another crash. Both times, exactly 24 minutes. NEVER BUY FROM WHIRLPOOL!

Whirlpool 50 gallon water heater - I bought a high efficiency tank water heater less than 1 year ago from Lowe’s. It stopped working after 10 months. Lowe’s indicated that it was a manufacturer issue so I called Whirlpool. After talking to the service rep, they said they would send a part, which I would need to install or call a plumber. The part didnt show, so I called again. This time I was told that they needed to confirm the problem with a local service tech. We are now at 5 days without hot water, and it looks like it is going to be another 3. Dont buy Whirlpool. Lowe’s has tried to help but cant get anything done either.

We bought a Whirlpool dishwasher (Ser# F21102027MOD, Model# WDF730PAYB2) after reading some of the reports that it was just as good as a Bosch. Wrong! We bought this washer March 17. On May 17, the selector switch and sub control broke down. We had bought this item at the HH Gregg store here, and also purchased a 5-year warranty which they said we cannot use because the dishwasher is only 2 months old. Is there a lemon law? And what makes this worse is that we called Whirlpool on May 18th. They could not get anyone out here until May 25th to look at it. As of this time, they still could not fix it because the two parts had to be ordered. Today is June 1st and the part is still not in? Makes me think, does this part always go down because its on back order? So you are fully warned, do not purchase a Whirlpool. If I can get some extra money, I am throwing it out and buy a Bosch because I dont think it will ever be fixed.

I purchased a Whirlpool Washer at Lowes on 02/29/16. After 3 weeks it simply stopped after the last rinse, never drained the water or starting the spin circle. One and a half month later after 5 service calls still no working washer. Whirlpool customer service just adds insult to injury. They refuse to replace to washer or to issue a refund. Apparently they dont care if their customers have to use a laundromat indefinitely after buying one of their washers.

We had the Whirlpool Cabrio Washer [WWT5640xw0] for approximately six months and it began to behave strangely, very much like the other complaints I have read on this site. It works poorly, does not clean the clothes, there is a smell that is coming from the machine and it makes loud, inappropriate noises. It stops spinning and washing in the middle of a cycle. Before I become aware of the issue, I would find loads of clothes sitting in the water and the machine indicated the cycle was completed.What a piece of junk! We cannot afford to go out and get another washer at this time and based on what everyone else is saying, the cost of repairs is very costly. I too called the company and was greeted with indifference. I too will not purchase another Whirlpool product and have spread the news to my friends about this worthless product and manufacturer! My message to this company: Whirlpool, the right thing to do is recall the machine and provide us with a voucher so we might go and purchase another machine from any manufacturer we wish. But we all know that will not happen as the company is clearly saying to its customer base, Our sales and profits are more important to us than you and your satisfaction!

Whirlpool has been around for years. This is my 3rd machine. I had both washer and dryer. But machines today arent made like they use to. They breaks down easily. The parts are cheap. I had a Samsung washer. It was one of the recalls. I got ripped off by Samsung and Best buy. I have received the full value.

My refrigerator was purchased in May 2014, and died in August 2015. Before it died, it produced a very loud, rattling noise for two days. Thus, the refrigerator cost me $100/month. It does seem, upon reflection, I would have been better off buying a piece of junk for $50. It would have lasted longer. Additionally, the so-called stainless steel started rusting all over the front surface, first popping up in one spot, then another. One year old, rusty and dead. Great job Whirlpool. Buy American.

Four years ago, I purchased a Whirlpool refrigerator - French doors (ice and water in the door) and freezer bottom drawer. Against everyone but the HH Greggs salesmans advice, I purchased the extended warranty as I had paid a large sum of money for the refrigerator. Within a year, I began experiencing problems with the ice maker. Over the next few years, I had to have it repaired/replaced an additional three times. Add to the whole mess the incompetency of the A & E Repairmen that required at least two visits each time to complete a repair and their inability to arrive during a 9 hour window, I stayed livid about my refrigerator for three long years. Finally, I demanded a replacement refrigerator under the lemon portion of my warranty. After numerous arguments, the warranty company offered me several different makes and models to pick to replace my hunk of junk. Stupidly thinking that my problems were related to one bad unit, I selected another Whirlpool only to have it completely crash a little over one year after acquiring it. I lost the food in it and am having to wait almost a month for the parts to arrive and the repairman to return. According to him, it will have to be completely rebuilt. I will never, never buy another Whirlpool!

My house was built in 2004, therefore the Whirlpool water heater was installed in June 2004. The water heater broke down (It flooded my garage) in 2007. I didnt have to pay for the water heater at Lowes (It was under Warranty), but I had to pay for the delivery and labor. Now, I had to call customer service, because the Whirlpool water heater installed in 2007 has problems too. The pilot light would not stay lit. I have to pay a certified technician $180, just to come to my house to fix this problem, when this is a recurring problem, with this Whirlpool water heater that was purchased at Lowes. (The heater has a six-year warranty. Not sure what this means if the product is defective to begin with). Im very disappointed with this product. It has too many problems, and I have to pay for a defective product. I would stay away from Whirlpool if I could.

We purchased a Cabrio top loading washer (WTW6400SW2) and a Cabrio dryer (WGD6200SW1) in 2007. From day one the washer has tied clothes in knots, never cleaned the clothes properly, and sputters the detergent and bleach unevenly. The fabric softener dispenser clogs up too, rendering it useless. The knotting of the clothes leaves them so tightly wrinkled they come out of the dryer very wrinkled. The water level, determined by the washers self-sensor that weighs each load, does not fully submerge the clothes. The manual says this is normal operation for this model and that it will not affect the cleaning process. Wrong. The small agitator is insufficient to clean the clothes but does a wonderful job of twisting them in long, tight knots. I want to kick myself every time I walk past the washer for paying so much money for such a poorly designed washer. I was very sick when they were first delivered and wasnt able to do much laundry. By the time I was well enough to do more with it, I noticed the clothes werent getting clean and were actually being damaged by the washers process thanks to uneven detergent distribution/spotting from the clothes sitting above the water level, and being poorly agitated and rinsed. Before I knew it, my warranty had expired. It was a very hectic year. Ive been very sick. We purchased it from Lowe’s. I had their techs out a time or two to check it in the beginning, but they always smoothed it over with some waffy, generic explanation. Eventually, I was past my 30-day trial period. I was on my own with Whirlpool, whod refer me to the manual and make me feel like I just had to get used to the new technology of the self-sensoring washer. Ive read that Whirlpool is aware of this issue and doing nothing. Ive read other complaints that describe the same problems I have and its obvious this is a design flaw. I appreciate these posts because I least I dont feel like Im insane anymore. No, just horribly ripped off by Whirlpool.

Whirlpool makes a beautiful product that does not last. I bought model WRX988SIBM in April 2015. Two years later the compressor is bad and no warranty coverage. Do not buy this model. It does not carry the Whirlpool 2-5 year sealed refrigeration warranty. Its amazing that an appliance that retails over $3K only comes with a 1 year sealed refrigeration warranty when Whirlpool offers it on other models. Be sure you know what your warranty coverage is before you buy any Whirlpool product.

We purchased the Whirlpool Gold Gas Range (model #GW399LXUQ06) in November 2011. Last week, I noticed the porcelain enamel finish on the stove top grates has fallen off in pieces. I contacted Whirlpool today, February 14, 2012, about this issue and they advised me it is a cosmetic problem which is not covered under the warranty. They advised me that it would cost over $100 per grate to replace. We have had this stove for less than three months and I feel these grates are defective and Whirlpool should be responsible for replacing them. I am very dissatisfied with this stove.

Bought the washer from HH Gregg for over $560 12/2012. Turned on power 4/2014 and just heard clicking noises then nothing. Had to get technician. Paid for $75 service charge and waiting for cost of labor and part for the lid lock/latch assembly. I see a lot of complaints with this new machine. I bought a new one BECAUSE I did not want any problems with repairs. Whirlpool is ripping off the consumer passing out this piece of discombobulated metal, wires and electronics. An appliance like this should last AT LEAST 7 years without a problem. I wish there was a class action lawsuit and will be waiting to the day it surely comes.

Brand new Whirlpool dishwasher from PC Richards. Model #WDT710PAYB2. Dont buy one of these! In the store, I was turned off by the panel being on top of the door and not visible when the door is closed. I dont understand why anyone would not want to see the cycles and operation but my husband insisted that was a good thing so I agreed to purchase. Well, its horrible! I pressed the panel buttons the first time I tried to use it, and the panel switch is erratic and all over the place. For example, if I press Normal, the Heavy cycle button light goes on. When I hit start, all the button lights shut off. I finally get all the lights to stay on and hit start (after about 10 tries) and when I shut the door, the start button blinks and beeps! The dishwasher does not start. After many attempts, I got it to run, miraculously, for about 10 minutes. It emptied the detergent dispenser and left everything inside wet and slimy. Nice. I cant believe Whirlpool would sell such an inferior product. I have always been a loyal Whirlpool customer, but after this experience, I think its time to switch appliance brands. Now I have to be inconvenienced without a dishwasher after spending over $500 and wait for a repairman. Thanks, Whirlpool!

In 2009 I bought 2 (yes 2) machines (one was for our daughter). I also took out 5 year warranties on both (good job I did). Within the first month on our machine the paddles flew off and after a bit of a debate with the insurers we had another machine (same model). Within a short period from date of purchase both machines had a number of faults - circuit boards, weights that came loose! and bearings going. There are other bits but too extensive to list. To be fair to the insurers they were no trouble (it really is the inconvenience of being without a washer and having to schedule time to get it sorted out). I will never ever buy a Whirlpool as all of these (3 in total) have been a nightmare and ours is sounding noisy again (it only had a new drum 12 months ago for bearings - yes you need a new drum for that £200 in all!!) so I am really glad that we have the insurance. When that runs out and the machine is dead (whichever comes first) I think we will will be buying either a Beko or a Samsung that are getting really high ratings. Anyone reading this might wonder why did we buy these in the first place. Well a colleague of mine at work had one and said it was fantastic (she had children so used hers a lot) hence me buying them (and they were not cheap by any means, so thought we were getting a cracking pair of machines....cracking, yes they might as well be as a chocolate fireguard has more reliability...WARNING DO NOT BUY A WHIRLPOOL WASHING MACHINE - IT COULD DAMAGE YOUR SANITY! AND FAITH IN HUMAN BEINGS TOO!!!!!

Has multiple wash Cycles. Big enough to wash a comforter. Has a delay setting so I can set it 8 hours in advance. Easy to load, easy to add the wash ingredients. Its a top load so its easy to get everything in and out.

After just 2 years, the electronic control board failed. The temperatures are stuck on the coldest/high mode for both the freezer and the refrigerator, spoiling some foods. The parts and repair are going to be $300. Whirlpool will not replace the defective part or pay for any repairs. Shame on Whirlpool! Model No. GB2FHDYWQ01.

The felt drum gasket came off our 6 month old Whirlpool Cabrio dryer purchased through KB homes. When I contacted the helpline on the 16th of May I was promptly set up with an appointment on the 18th of May. On the 18th I called to confirm a time and the company that whirlpool subcontracts in San Antonio, said they had no appointment for that day and the soonest they could get out here was June 1. I contacted Whirlpool to let them know this wasnt acceptable and I received many apologies and I understand how you feels. I asked how is it you have one company in all of San Antonio to service our dryer? Again more apologies. Then I asked since when does only apologizing and saying, I understand your feeling, be the end all of your customer service? No reply to that so I called Sears who promptly had a repairman out to the tune of $200 bucks with my military discount. Never again Whirlpool.

We were at end of cooking salmon in CorningWare and the door blew open with amazing force!!! It is a double oven... Sounds like Whirlpool doesnt care so trust me we are not buying one ever again. :(

Aqua clean does not work. I purchased this range this year not knowing aqua clean was different than a standard self cleaning. I had not use the range since its delivery in June until Thanksgiving. One meal in the oven and the turkey had created staining on the sides and the bottom. I have run the self clean cycle so far four times and scrubbed till I’m blue in the face. The greasy stuff does not lift off and the warranty voids if you use anything else. Have already contacted the dealer to see if I can return this!

Bought this washer in May of 2019: Whirlpool - Whirlpool - 4.5 Cu. Ft. 37-Cycle High-Efficiency Front-Loading Washer with Steam and Load & Go™ XL Dispenser - Chrome Shadow. Model: WFW6620HC. SKU: 6313774. Paid over $1,000.00 for it. FIRST TIME washing our sheets, we had snags & rips. I immediately called and was referred to Whirlpool and then referred to an outside repair company. They sent a technician out who said everything was functioning properly despite having ruined 3 sets of sheets (these were not all washed at the same time & I didn’t realize they were being snagged until making the beds).I continued to use the washer - clothes were fine, but yet again, MORE sheets and now comforters RUINED!!!! I called YET AGAIN after troubleshooting the problem myself and finding that the drain holes in the drum had metal pieces sticking up causing the items to snag & rip. Another day taken off work to stay home for the repair. The repair guy comes out, the part was broken. So now I’m left once again with a faulty washing machine AND no ETA on when the new part will arrive and be installed AND having to take yet another day off work.7 sheet sets, 3 comforters, multiple shirts, & multiple bathing suits RUINED & was told there was ‘nothing they could do!’ I will NEVER EVER AGAIN purchase anything with the Whirlpool logo. It’s JUNK! Just an FYI, this was initiated in May of 2019 and it is now the middle of September 2019 with no fix updates. Who can go months without doing laundry???? Once again, poor customer service and JUNK of a product!

Bought this fridge at Best Buy because it was beautiful and thought it would go perfect in my new home. We allowed the fridge to regulate for 72 hours (even though it only needs 24) and it didnt cool properly or make ice. 3 calls later to the 800 number (along with three scheduled repair visits) and Im getting the run-around. 1st excuse was that I needed to order parts. 2nd excuse was that it was a bad sensor due to the manufacturer. The 3rd excuse was that the fridge door wasnt aligned properly, thus not sealing properly and not allowing the fridge to regulate, which causes it to freeze over. My ice maker also hasnt worked once in this entire ordeal. The issue still isnt resolved and I am vowing to never spend thousands of dollars on this brand again. Spare yourself the headache and go with a less glitzy, more trusted brand.

I purchased my Whirlpool French Door Gold Series fridge for $2179.00 in November of 2013. We just had moved into a new house and wanted a fridge that would last a long time. In the past couple weeks the freezer has stopped freezing and after calling Whirlpool I was told I was out of luck and would have to pay full retail price to get the problem fixed. This will be the last Whirlpool product I ever buy.

I have had my washing Machines since 2011 and have had continuous problems with the washing machine during spin cycle sounding like a freight train going through my house. Whirlpool has had people to my house 5 times to fix. When warranty was up in 2012, I was told they would continue to cover this particular issue. They came out again in April 2013 and now I am being told, Too bad; if you want fixed then you will need to pay for it.

I bought my fridge 6 years ago. 13 months after purchase I had to replace the compressor. Last month I had to replace the water drip pan. Now the fridge is knocking and hissing again and warm inside. Compressor needs to be replaced. I contacted Whirlpool and they said 6 years is old for an appliance. Seriously!?? What about 13 months when the compressor went? They obviously dont stand behind their products. They are unable to admit I got a dud. Im so disappointed and frustrated. Stay clear!!!

To Whirlpool Headquarters, Our message to those whom wish to listen is that your product is only as good as the service company you employ to handle service and repairs. Our most recent experience with A&E Factory Service has us convinced we will never buy Whirlpool appliances again. After a two week wait for our scheduled appointment we were dealt a most unprofessional diagnosis as to what may be the problem and then told that to service our appliance would result in overtime and that simply wouldnt be happening at this visit. The appointment time was 12 to 4 PM the repairmen was here at 2:30 pm only for five minutes. We have spoken with a Michael ** with your company who advised us to wait for a call from A&E which no call was ever received. We will be sharing our disgust with Home Depot where we purchased our refrigerator and alerting them to avoid further customer dissatisfaction by no longer promoting Whirlpool in our area. We are level headed and fair people just not able to grasp that a company as big as yours cant do better than this.

I bought a frost-free deep freezer 2 years ago from a box store. Within 1 year it went out and I lost approximately $1000 worth of food. Called the box store and they called A&E. Bought the extended warranty. A year later the deep freezer went out again. Lost another $1000 worth of food. Im scared to death to use my Whirlpool deep freezer again. Am I going to lose $1000 worth of food each year? No satisfaction with Whirlpool whatsoever for this piece of junk. And the problems were manufacturer defects. In fact, one of the parts had a recall on it and we were never notified. I dont know about anyone else, but I cant afford to just throw away $1000 worth of food every year. Ive bought my last Whirlpool appliance now. I wish I had read these reviews. It would have made a difference to me.

This is NOT a true review of the oven as I have not used it for baking yet. I just wanted to make a comment about my new oven which was installed this morning. I turned it on as instructed and heated at the high temperature to rid it of the odours. When it is turned completely off the cooling down process begins, which blows the hot air from the oven into the room, causing some annoyance from the hot air, as well as the noise. Not sure I am going to be so happy in summer. I am certain it is a wonderful product for baking results, but with this annoying feature, I am not feeling so happy about it.

My oven had been temperamental since day one, then got worse over time. I do not use my oven that much so was not really worried or alarmed until a tray of cookies caught fire. It was set at 350 and jumped to 525 on its own. (I bought an oven thermometer to monitor) Minor burn taking tray out but all okay :-). Contacted Lowe’s where we bought it and they would do nothing (note: at this point the oven is 15-months old and out of warranty). Advised me to contact Whirlpool. Did that - they sent out a repair service and they determined it was the temp. sensor. It is now April 2014 and I am still waiting for the part (this all started Sept 2013). I have since talked and wrote to Whirlpool for this to be resolved and also asked that the range be recalled due to fire hazard at the least! When I spoke to them in December, they said they could give me ‘50% off the part’. Remember I am still waiting for that part, lol! After writing corp h/q, they said “Sorry, since we cant get the part why not have someone come in and take the old part out and have it rebuilt.” I ask you Whirlpool w/q would you be happy with that??? Will post any follow-ups... would love to hear from anyone else with this problem - model # GFE461LVS. Great day everyone. :-)

My wife and I have had a Whirlpool Gold 5.8 cu ft gas range for just 5 months and have already begun to have intermittent trouble with it. She can use the oven to bake cookies in the afternoon and then try to bake dinner a couple of hours later and the oven will not preheat no matter how long she waits!! This has happened three times now and we are waiting for a service technician to come out.. Pretty sad when you buy a top of the line appliance and begin to have trouble so soon.

We purchased a Whirlpool water heater from Lowes in 2011. Everything was fine up until June 2015. We got the dreaded 4 flashes. We called for service to come out, that costed us around $300. December 23rd of 15 it goes out again. We called Whirlpool instead of a service company and the part was under warranty. We paid for overnight shipping but because of the holiday it was not guaranteed. We told them we are fine with Sat. delivery. In the meantime we had to cancel a holiday party scheduled at our house the 24th. We waited around all day Sat. for the part to show and nothing. We called Whirlpool to get the tracking number and we find out that the other service rep didnt mark our package for Sat. delivery. I am very close to just buying a new heater. I am trying to tell everyone I can about how horrible Whirlpool is. I feel sorry for any suckers that buy based on the name and dont do their research.

We have had nothing but problems out of our refrigerator in the past 5 months. We purchased it a year ago in April and they have already replaced 7 parts on it. It still doesn’t freeze, and we have no ice... We will NEVER buy another Whirlpool product ever again!!!

I purchased Whirlpool Duet HT front-load washing machine with model #GHW9400PLO. After a year of owning the product, failure codes continued to appear. I have followed the direction under the troubleshooting page which said to cancel and unplug the unit. After doing this over and over, I finally took the top lid off to inspect the problem. A ribbon cable was torn due to the top lid rubbing against the lid and the drum. I called Whirlpool and this was not covered (go figure). I then asked for the ribbon cable and they said they cannot just supply the ribbon cable and that I would have to buy the user interface which is $191 plus a $35 core fee because they re-bill them. What a rip off. A ribbon cable from a computer store would only cost $10.00. After that repair the Micro Machine control went out which is code F11. Code F11 is all over the web because this is a defective part that Whirlpool should do a recall on but why do that when they can charge $310 plus, get this another $35 core charge because they re-bill them? If you are not mechanically inclined with these parts plus labor you could have bought 2 washing machines. But who in the world would buy 2 pieces of junk right?Bottom line is: do your research and buy from a company that will stand behind their product because Whirlpool will not! They know by the number of parts they ship out that that part should be recalled.

I have purchased Whirlpool washing machine from A.K. Gandhi, Nagpur Vide. Invoice no. ** (JAYANT **-PURCHASER). Item detail - (LLP2187) WPL W/M STAINWASH DEEP CLEAN 65-GREY 10YMW 3110601162712159, Nagpur on 5th Sept 2016, since two days it was making noise, so I called service centre on 22nd Oct 2018 and he attended same, accordingly him gearbox has problem and needs to replace for which expenses would be around Rs. 6000. Its very surprised how can machine develop such big problems within two years of use. I have paid him Rs. 350 as service charge. Serviceman mobile no. **. You are requested to do needful and arrange to replace faulty part within early period as fault lies with company. How can company supply such machine, which develops problem within two years. This machine is in extended warranty period.

We purchased the 36 inch Wide 4 Door Refrigerator with Exterior Drawer about three years ago and it broke down twice in that time frame. Then yesterday the freezer part and ice maker have stopped working AGAIN!! We probably have spent $2000 on repairs. Complete disaster of a fridge!! Do not purchase one!!

We have had this Cabrio washer/dryer pair for 8 years now. I didnt want to buy a front loader at the time since they were relatively new and was afraid to roll the dice. We saw the ads for this pair, the washer was the largest top loader at the time and didnt have the agitator (which I liked) so we bought them from Best Buy. I purchased the extended service plan (thank God) because we started having issues within the first month. First was the dryer, it was making a funny squeaking noise. We called to have it looked at and the tech said the drum was out of round. He ordered a new one and it showed up almost oblong. Returned it and got a second (same thing). We straightened it out and put it in. Two weeks later the control panel went out. Repaired it. Then the washer started. In the first 3 years of owning these we had called to repair the washer 4 times and the dryer 4 times. We could have got them replaced after the 5th call. Of course we had replaced all the faulty stuff and the pair settled down for 2 years.Now I have had to repair the washers control panel myself, the dryer sounds like it is coming apart and sometimes runs for hours, and now the washer cant wash in any cycle but delicate because the drum bangs around and cant self balance any more. What junk!!! I know people that have purchased low end machines and have had no issues for decades, maybe a random belt or something simple. I wouldnt buy another Whirlpool set if they were the last manufacturer on the planet. They should be ashamed that they didnt recall these things for all the problems they had.

My Whirlpool electric range has been a nightmare! I bought this thing 5 years ago and I am having it replaced on Saturday! It had a cleaning thing where I put in distilled water and 20 minutes later I could just wipe it out. Not true. I had to use oven off??? Next the oven would not work. Learned if I turned off the power it would reboot itself! The next thing it did was all on its own it turned the temp. from 250 degrees to a full BROIL. The oven now will not heat up to 350 degrees! I just blew $1200.00! On the other hand I did buy a Whirlpool fridge. It has been awesome!

I bought this washer on 2-28-09. By 3-12 the thing took a crap. The whole counter balance broke off away from the drum. This washer lasted 3 years and 1 month. What a piece of garbage. I expected this front loader to last a lot longer than 3 years! Of course when I called Whirlpool they said, “Well its not under warranty so you can buy the 1-yr warranty for $300.00,” and theyll come out and fix it for me. If Im going to pay $300, I might as well buy a new machine! I only paid $600 for it and to last 3 years is pitiful. This is defect in workmanship if the machine breaks in only 3 years. I told her that something should be covered because it should last longer than that. She basically said “oh well”. Oh well, I guess I wont be buying another Whirlpool again. Steer clear of this Duet Sport machine!

I purchased a Whirlpool washing machine from PC Richards in Lake Grove 15 months ago. I paid $590.00. I had to call PC Richards back because it sounded like the machine was not spinning right. The servicemen came back and said nothing was wrong. It was supposed to sound like that. Now the machine stopped draining and spinning. I went to the store and they handed me customer service numbers and said they could not help me. I contacted Whirlpool online and received a phone call from a woman that gave me a lesson on how to load the machine and put soap in it! She was a very polite woman, but, gee, that didn’t solve my problem.After 4 days I was able to get through by phone and was told to call service. I contacted Mahler Appliance. He looked at it and said he couldn’t fix it and took a check for $81.47. He told me to call Whirlpool. I called Whirlpool again and got their service people. The gentleman came and could not figure out what was wrong. He tried a few things and said it was probably the main board. He said to call Whirlpool, but they most likely won’t give me back my money. He could charge me $460.00 for a new board per his supervisor. I just paid $590.00 for the machine and another $87.00 to some guy who took advantage. He left with an $87.00 check and I still have a broken washer. He did tighten up a loose wire he said he found and told me to try it and good luck. So I tried it. I put clothes in and turned it on.I came back about 20 minutes later to see if it continued to run and I slipped and fell on the ceramic floor because water drained out from somewhere and went all over my floor. I have injured my back and elbow from hitting the hard floor. I also have water all over the place and finally a very broken defective washer. I am angry. I hurt myself and have spent close to $1000.00 and I still have no working washer and no way to buy another one. The washer is 15 months old. That’s brand new to me. There was obviously a problem from the beginning. Whirlpool has always had a quality name for years. I would hope that they would stand by their product and fix my washer for me. It is obviously defective.

I am completely dissatisfied with the Whirlpool Cabrio top loading machine. Our washing machine is less than one-year-old. It doesnt get the clothes clean, especially the darks, and it is so rough on the clothes that they come out twisted tied into knots. The dark clothes come out dirtier than they went into machine. Even though we use the dark detergent on the dark clothes and program for an extra rinse cycle, the clothes come out with white powder all over them. They need to be washed again and sometimes again. And sometimes they still dont come out clean. That is not very energy efficient. The clothes come out of the machine so wrinkled that everything needs to be ironed. I can imagine making washing machine that doesnt do its primary function, which is to get clothes clean. Todays families do not have time for this extra work.

I purchased a Whirlpool Cabrio washer and dryer from a local appliance center. Everything was working great. After some time, the washer began to have error codes. I would have to turn it off and restart using more detergent, more water and more electricity to attempt to get a load washed. I did purchase an extended warranty. I reported the issue to Whirlpool and I have had 7 home repair visits while still under Whirlpools warranty. The first time, the repair tech went under the washer and tightened a screw. REALLY! The next visit, the motherboard was changed and the issues kept coming back. Well, the Whirlpool warranty was now over so the extended warranty had to be picked up from the appliance center. Things got worse and had continued repair calls. After I had enough, I called Whirlpool and spoke to everyone under the sun. I tossed it outside and bought another brand washer. Several weeks went by and this washer still under the shed, Whirlpool contacted me and bought back my washer, GREAT.Now, here it starts all over again with the dryer, same issues with motherboard. Only this time, I am 1 month out of Whirlpool warranty and need $385 for a new motherboard plus cost to replace. I call Whirlpool again but only this time, they show no issues with this dryer and are not budging. I toss it out and again, purchase another brand dryer. I grew more angry by the day looking at this dryer sitting useless outside. I had it hauled off as trash. My question is how does a consumer protect themselves against these manufacturers? I do understand warranties but if it smells like a lemon, acts like a lemon, it must be a lemon!

First one had major problems. The bladder they call it. They took out the whole system out, replaced the tube that goes to the top of the refrigerator which is where it always starts leaking so they worked on it three times, junked it, gave me a new one and here I am again same thing. Ruined my hardwood floor and Im stuck with it. Never again will I buy WHIRLPOOL.

Three years ago, 2008 we purchased a Whirlpool Gold refrigerator for our new house. Since we have had trouble with the ice maker and dispenser, we have had it repaired twice, the latest on Nov 31, 2011. We thought that perhaps it was only our problem. This past summer, we, along with some friends, rented a house in Water Color, Florida for a week. The house cost over $2M to construct and evidently they chose the same refrigerator we did, and guess what? They have the same problem. Just this week we were visiting some friends in Starkville, Mississippi and they had the same refrigerator with the same problems. Evidently this is a design problem and a poor one at that. I would neither buy another Whirlpool product nor would I recommend Whirlpool to anyone. I thought we were getting a quality product given the purchase price of this refrigerator. Indeed that is not the case.

Purchased in January of 2014: Brand new Whirlpool WOS51EC7AS01 model oven - interior bottom metal has buckled causing the enamel to crack and break off from oven bottom. I registered all my new appliances immediately for warranty. When this happened after the fourth or fifth time baking in the oven, I called Whirlpool to get a service person to look at it. First person Whirlpool scheduled to come out refused to even come out, without looking at my oven. He said he knew we did something wrong? They immediately set up a second service person, after two weeks waiting for an answer; I had to call him (twice). He said that his report and pictures sent into Whirlpool shows normal use and there is nothing wrong with our oven? So, Whirlpool will do nothing to repair the oven? We just spent almost $4,000.00 on all new Whirlpool appliances, and this is how we get treated? WOW! Never again will I ever purchase a Whirlpool product. The enamel is gone in spots from our oven floor. How long do they think that will last with no protective coating on the oven? Terrible customer service.

I purchased a Whirlpool Duet HE front end loading washing machine. Less than two years after purchase, the machines tub and bearings failed amounting to a repair bill of $1035.00. Fortunately for me, or so I thought, I purchased an extended warranty for the machine. However, even though the complaint department was aware of the failure, the amount of the repair and the fact that I declined repair and was opting for the $500 reimbursement option, I was told that the claim, as it was called, would take 2-3 business days to process and if I was awarded (his words) the reimbursement, I could only use this money on a new machine at a Sears store and not on any new, but previous year model, or at a Sears outlet. None of these things were related to me when they took my $214.00 for the warranty. In all, my original washing machine of 22 months will have cost me $1414.00. My new washing machine, if awarded one, will cost approximately $400. The total cost to wash clothes for 10 months will exceed $1,800.00. Do not purchase Whirlpool front end loaders because the drum bearings will break (that is why they exclude them from extended warranties) and do not buy extended warranties as Sears makes out in the end.

We have owned our side-by-side model # ED5HVEXVB02 for just over six years now. The first thing that went bad was the ice machine (just days out of warranty). Over the next 4 years weve had to replace 2 of the drawers; they break really easily. Here we are just 6 years out and we are on our 3rd icemaker. This refrigerator is a lemon. I sincerely believe they designed an inferior product so that they could get you hooked. We probably would have been better off after the first issue if we had sold this lemon instead of spending all of this money and future money that it will take to keep this product going.

Same problem a lot of people have written about in your forum. Purchased a double door stainless steel refrigerator, bottom freezer, # GX2SHBXVY from Sears Canada on 12/17/2011. Warranty expired December 2012. Now we have ice forming on the floor under the bottom freezer though water hasnt seeped out as we are now cleaning it daily. Sears wants to charge $75 per hour + parts as there is no extended warranty. Whirlpool says its a common problem with most other Competitor models too. REALLY, ITS NOT. Have checked with a lot of friends of mine with similar models. Nobody is having a problem with especially units hardly one and a half years old. My bro-in-law also bought a Whirlpool a year prior to mine. He is having no problems. See no reason to spend $300-$400 on a comparatively new unit. Also have a 7-month-old stainless steel Whirlpool dishwasher and 4-year-old Gold Accura cooking range. Now spend morning and nights looking at them wondering when they are gonna blow. Need to replace my washer/dryer too but guess which brand I am not opting for.

There are plenty of reviews on this board already about how the so called AquaLift technology for oven cleaning is completely worthless so I wont repeat what they have already so eloquently described. AquaLift has managed to take us back in time to around 1947 or whenever it was before the old easy off oven cleaner was invented. I purchased the cleaning kit (affinity) as well but it doesnt do much of anything. The only people who might consider purchasing a stove with AquaLift are those who do no roasting or broiling of meat. The oven looks beautiful, so maybe it could be for those who enjoy a show kitchen and prefer takeout.

Very reliable. Handle large large loads of laundry. Do not have to prewash any clothes. I will always use this brand.. My parents used this brand while I was growing up. There is no other brand I will use. Thank you Whirlpool!

I purchased my Whirlpool Duet in 2007. I have since paid more than what the washer costs in repairs. Now, the metal that braces the basket has corroded and fallen apart. Ive read that this has happened to many people and since then the company has changed the part. However, they are unwilling to send a new part to me. I will never buy a whirlpool appliance again.

We purchased the gold series model WDT790SAYM1 in 2013 replacing a 12 year old Maytag we were very happy with. The Whirlpool just does not clean very well and leaves dishes dirty no matter which cycle you use. The spray arms are cheaply made and do not work well. Its a piece of crap compared to the old Maytag. Do not buy any dishwashers from Whirlpool, they are simply inferior products and a waste of money.

Its just okay. It doesnt clean as well as I expected to regardless of which dishwasher cleaning brand or type I use. It frequently leaves full residue even if the dishes have been pre-soaked. Even though I have it set to see to it, I feel it leaves too much water on the dishes. It doesnt have a rinse and hold setting. This dishwasher doesnt have any extraordinary features. It just has the features you would expect to find on any dishwasher. The size is average but it handles the amount of dishes I have as a one-person household. Its unobtrusive; nothing sticks out, there is no faux metal on it. Those are all features I like. Its not as quiet as it makes itself out to be. On the whole, I feel this is a very average dishwasher.

I purchased a Whirlpool Cabrio top loading machine approx 3 yrs. ago. When I first bought it, the machine was super quiet... loved it. I loved the capacity of it. About a yr ago I noticed it started making all kinds of noise, we cant have a conversation downstairs because its so loud. Turns out the bearings are broken. The technician was nice enough to explain to me that its a common problem with those machines. However, Whirlpool is not willing to stand by their product and repair it free of charge. Any other product would of been recalled and repaired. That goes for cars, baby products, and so on. But not Whirlpool, I called and spoke to Andrea in Michigan who told me that there is nothing that they are willing to do. After reading the other reviews and their terrible one star average rating it doesnt surprise me. Shame on me for not researching this product before buying. I hope this saves someone else from making the same mistake. In case your wondering, it cost me $117.00 to have the tech look at the machine. The labor would of cost $125.00 and the part is $251.00........

I purchased my Whirlpool refrigerator from Whirlpool guest system (online) in 2010 for around $1,160. Recently, it stopped dispensing water from the dispenser. I called the Whirlpool certified A&E serviceman to repair the dispenser. He concluded that the water line is frozen inside the door. He also stated that such issues with the door shouldnt happen for at least 10 years. He gave me a bill of $920 to replace the door. I called Whirlpool and they declined to pay for the repair as it is out of warranty. I feel that they sold me a faulty refrigerator and they should pay for this expensive repair. With $920, I can probably pay for a new refrigerator (not Whirlpool, of course). I am completely disappointed by Whirlpools customer service and poor quality of their product. This company, I believe, is more interested in selling crappy products, make profit and not provide good customer service. Shame on you!

Last year I purchased a Whirlpool washer at the suggestion of a friend who works at Lowes. It was dented and reduced, but my 20 year old Maytag, although still chugging away, was due for replacement. Am I sorry I did! My husband has recently broken his hip and we were caught in Hurricane Matthew just 1 day after I brought him home. We were forced to evacuate. Upon returning with a mountain of laundry, I found my washer lock light blinking although the washer had not been running when we lost power. I tried opening it but could not. I unplugged and reconnected power to no avail. I called customer service only to find we had to wait 2 weeks for a Whirlpool repair person. He arrived yesterday (Oct 26, 2016) and charged $95.00 to tell me this was an almost universal problem with Whirlpools and the company was aware of it. He called this morning to tell me the required part would cost $495.00! The entire washer cost approx. $500. He stated that he thought Whirlpool should have covered the cost as it was not far out of warranty and a known defect, but he could not get Whirlpool to assist financially. I tried calling myself for an explanation of the fact that they knew these machines had a defective part and yet they sold them. I got a song and dance from the rep. Although my husband was unable to help and I am a 65 year old woman, I went out and bought the cheapest machine I could and manhandled it home and connected it. It is afternoon and I am on my 4th load of well overdue laundry, no thanks to Whirlpool. I intend to make this story public through every internet forum I can find. I have a large extended family and friends and I will make sure they do not purchase Whirlpool appliances if they are looking for a good product and good customer service. I will also be sure to never buy a Whirlpool appliance again.

Our Whirlpool Cabrio washer is 2 years old and also sounds as if its a jet on the runway preparing for takeoff. The spin cycle started this about a month ago. It is so loud now. It is just SCARY. I am so angry! No recall??? seriously???!!! Rip-off. I will NEVER buy anything Whirlpool again!!!

It does not clean properly, if the dishes are not almost totally cleaned before putting them in the dishwasher. It has stainless steel inside, but the plastic holders have all had to be replaced. It is a large dishwasher that holds pots and pan. It is plain and has nothing outstanding to look at. Dishwasher are not meant to last any longer than 8 years, I have been told by a repairman. I will never purchase a KitchenAid, made by Whirlpool again!

We purchased a cabrio washer about 3 years ago and have had trouble with coins getting into the drain pump and cracking it. We have repaired this at least 5 times and dont understand why the washer allows this to happen. Yes we do accidentally leave coins in our clothes but we have not had this problem with other washers. Clothes also have odor.

My Whirlpool microwave has been great. Just the right size for my family, with enough settings that it wasnt complicated to use. I found it was very useful with different recipes that I liked to make. I always used it whenever possible to cut down on my cooking time because time is something we dont seem to have enough of. I have baked a lot of different items in my microwave, chickens, all kind of casseroles, cakes. You can even scramble eggs in this one!! It keeps dishes warm until you decide to serve it which is a plus because all microwaves do not have this option. I believe you will enjoy it too!

Light bulb went out in the freezer. Come to find it is a led cluster with a circuit board only cost $30 to $100. Engineer should be fired. What is the reason to take simple bulb and custom bastardize into an expensive hybrid. Greed.

I Wish I had reviewed this refrigerator sooner. I bought a Whirlpool side by side refrigerator with ice and water dispenser in the door in 2016. Problem #1: Water leaks from the water dispenser and dribbles down the front of the door. I am as vigilant as I can be about wiping up the spills, but over time it has left a water stain. Stainless steel is not stainless! Problem #2: The freezer is too narrow. Too many frozen items that come packaged in boxes have to be wedged into it or stood on end. Problem #3: Ice cubes sometimes randomly drop out of the dispenser and melt on my hardwood floor. Problem #4: Even though the water is filtered, mineral deposits have built upon the well that collects the drips and I have yet to find any product that cleans it. It looks horrible and filthy. If Id had any idea how awful this appliance would look after just a couple of years, I would have been in contact with Whirlpool immediately.

This unit was new 11/11. Very little oven use but the 1st time the self clean feature was used the outer oven door shattered and now 5 years later there are no replacement parts available. Bought an extended warranty and no results from vendor other than refund $$ on what is left of warranty. Original cost $3200, now useless p.o.s. I will never buy a product manufactured by Whirlpool and hope they go out of business. Bitter... You damn right...

Purchased 29 cu ft French door Bottom Mount Refrigerator 9/5/2013. The ice machine started leaking continual water by August 2015 and by October 2015 the freezer quit working. Have had it repaired once and the second time the repairman said we need a new evaporator and condenser. Called Whirlpool and they said since it is out of warranty we are on our own. According to both repairman this is a common problem with this model (WRF989SDAW00). I understand that appliances break and they need repaired; however, you would think a refrigerator that cost over $3000 would last longer than 2 years. Do not purchase a Whirlpool French Door Refrigerator; even if you purchase an extended warranty, you will still have spoiled food and leaking water to tend with. We have had nothing but problems with ours.

I purchased my Whirlpool French door refrigerator about 2 years ago. I shopped around and read reviews before deciding on the Whirlpool. After about 9-10 months the ice maker didn’t seem to produce enough ice. I called the store I purchased it at and tried to get them to come out and find out what was wrong. They waited and waited. I had to call them back at least 2 times before they finally sent someone. But by the time they sent someone to look at it the one year warranty had expired. I spent $1800.00 on this refrigerator and it didn’t even last longer than a year. Of course Whirlpool wanted to come look at it and charge me another $100.00 service call and possibly another $100.00 for parts and labor. I will never buy a Whirlpool product again.

Horrible. We purchased the set In October 2010. It worked great for a little over a year. (Go figure, just out of the manufacturers warranty.) The washer stopped spinning out water. Every other cycle completes successfully. The diagnostic cycle is also successful but once there is clothes in the machine, it wont spin. I called customer service and was told that a one year warranty was $230 and service is $130 plus parts. After reading another horror story, it seems that this venture is going to cost us around $450 for a new circuit board. Where is that class action suit at again?

Whirlpool Refrigerator Model WRX9885IBM01 French Doors - We purchased this $2,000+ dollar refrigerator in December of 2014 and within two weeks of plugging it in, we noticed the freezer drawer was crooked and ice crystals in the freezer compartment. We contacted Whirlpool re the matter and they dispatched a local serviceman. He informed us that the inner lining of the refrigerator was crooked and he contacted Whirlpool. He sent pictures of the crooked drawers and was advised by Whirlpool to adjust the outside door, but nothing could be done for the inside crookedness and that he was to take silicone and seal the refrigerator to prevent air coming in to create the ice... Really? We told him that was merely a Band-Aid to the problems and we wanted a replacement. According to Whirlpool, they can only service our month old refrigerator and cannot replace it.Actually, they cannot even service the defective product they sell, they can only caulk the problem until it comes again. I am not going to stop until everybody in the country buying a refrigerator thinks first about the warranty Whirlpool offers. After reading defective parts, etc., I am amazed they are still in business! We are contacting Lowes to come pick it up! Let them deal with the garbage they are selling!

I have purchased a Whirlpool microwave oven last year (October). It is not working properly now & not heating well. Regarding this I have registered a complaint in the service center & Customer Care but we have not received any reply for this.

When we moved into our new home in May of 2012 we needed to buy appliances. After much research we purchased all Whirlpool appliances at Lowes. After a year and a half our Whirlpool model WRT5L1SMYFOO failed to freeze or keep items cool. We called Whirlpool and they connected us with a technician who said it would cost more money to fix than buy a new one. He said that we got a bad one. We called Whirlpool again and received no assistance. Refrigerators should last more than a year and a half! I have seen other complaints on this model and have yet to see any proof of restitution from the Whirlpool corporation. This is complete consumer abuse. Some sort of action needs to be taken against Whirlpool. This corrupt behavior is the downfall of our country.

My old dishwasher washed much better than this one. For one thing, I do not think having the silverware basket in the door is a hindrance more than anything. For one thing, the silverware does not always get clean. Even some of the dishes do not get clean. I think the engineering of the dishwasher is poor. When you pull the bottom rack out to put more dirty dishes in, it gets caught on the silverware that are in the silverware basket in the door. Makes it very difficult to get the bottom rack out or in. I have no gripe on the size of the dishwasher. I would just like it to wash the dishes and silverware clean. The appearance of the dishwasher is good but that doesnt clean the dishes. I am more than satisfied with the appearance of it. I do like the buttons being at the top of the dishwasher so that a person cannot bump them when it is running. I just think the design of it could have been much better. My other dishwasher had the silverware basket inside on the bottom rack and I really liked that and if I ever buy another dishwasher, I would make sure that it is inside the dishwasher. I dont believe that Whirlpool is the company it used to be. I have an oven that has been nothing but a problem for me and it is a self-cleaning oven but I cant even use the self-cleaning feature because it blows something in it and it doesnt get hot and clean it. Have had it fixed twice and the company that sold it to us will not even talk to us about it. Im not sure that I would buy another Whirlpool appliance of any kind again.

Five years ago I bought a brand spanking new HE set with a top load washer, top of the line Whirlpool. That washer has been a piece of junk and getting it serviced has been a nightmare. It broke, i.e., the computer part, and was out of commission for FOUR MONTHS. I live on an island off of Alaska, luckily I rented one for the duration but STILL. That was an EIGHT HUNDRED DOLLAR MACHINE. I liked that they are new and shiny and look cool. I hate that the electronics broke after a few years. Ive had washers dryers that lasted TWENTY YEARS. The next set I buy will have plain buttons for cycles and NO ELECTRONICS. None. And still none. Electronics instead of plain buttons. Im not kidding, I will never buy another one with electronics. I bought a top of the line Whirlpool HE top loading set for over $1400 five years ago and that washer has been a bust. I have had a repairman out over 5 times and the last time he took it out and kept it in the shop for FOUR MONTHS. I will never buy a fancy set again. I will buy the old kind with the plain old buttons. Do not make this mistake yourself! Just buy a plain old one!

I purchased a refrigerator from this company Model #WRF989DAM. It worked for only 14 months. I had service people come 4 times to try and fix it, called customer service and was suppose to get a replacement, paid $300.00 for a different model, been 49 days and still have no refrigerator in my home. Had to go out and buy my own replacement. I have called and sent emails with no response of when I would be getting the replacement.

It does not clean as well as I would like. I have to wash the dishes before I put them in the dishwasher. It is also much too noisy for my liking. It has the pot wash and the dish wash. It has several types of cycles, long - short and it has a drying mode. My next dishwasher will be bigger so I do not have to run it every day. My next will be stainless. This particular dishwasher is nothing special but I have my eye on one with the buttons in the top of the door so nothing is visible on the surface. My dishwasher is getting older and I will replace it soon.

I bought a Whirlpool High Efficiency top load washer. It does not get the clothes clean. Dark clothes come out with spots all over them. There is not enough water to rinse out the dirt. It is left on the clothes in spots. I have to take my clothes to the laundry mat to wash them to get them clean. I am 74 years old and have used Whirlpool appliances all my life. I have dt3 rental houses I keep Whirlpool appliances in. But I wont be buying any more. I had to call the repair man one month after I bought it. He had to recalibrate the machine. If all you want to wash or maybe rinse out is a pair of slacks or a shirt, it might be o.k. but not a load of dirty clothes. It is just a JOKE.

I purchased 4 whirlpool appliances at Leons in Mississauga. The side by side refrigerator was replaced within a few weeks. Got a new one and have had that one fixed at least 3 times already. The stove was serviced 3 times now, the washer broke so many times. They gave me a refund. The microwave broke as well. They told me it was not fixable, then I called Leons and they said it was too old. It was only 18 months old. Did not get anywhere with the microwave. Had to buy a new one. The only appliance I had that didnt break was the dryer. So far. The fridge now has broken inside, the crisper wont slide in and out at all. Cant be used. I bought a warranty on all the appliances, and even though I had a warranty, when a coin got stuck in the washing machine because the drum inside kept banging because it was in need of new struts, they still charged me 135.00 to fix it. Two to three weeks later a repairman came and put new shocks on it. Finally after having it repaired about 5-6 times in a year and half they gave me a refund at Leons and I went to pick out a new washing machine. Overall I have spent about 6-8 hours on the phone complaining and making appointments with Whirlpool Canada.

I purchased a Whirlpool oven 14 months ago. I just paid it off 2 months ago. The oven stopped heating. I talked to Whirlpool... and basically because I did not purchase the extented warranty I am SOL. I will never buy a product from them again. Complete junk.

If you are thinking of buying any Whirlpool products, please think twice. We had a dishwasher, lasted 2 years; range with cook-top, within 2 years computer had to be replaced and again in another 2 years. Needless to say we did not replace either one with a Whirlpool. Over the range Microwave Oven Magnetron blows in 5 years. 3 months over the warranty. In a call to Whirlpool we were told we are sorry you have had all this trouble, we will send a repair man out and he can replace the parts needed. Thanks, but no thanks and went out and purchased a Samsung model, probably cheaper than the repairs would have cost us. There are so many good appliances to choose from. Please stay away from any Whirlpool products, no need for additional aggravation.

After less than 3 years it was the bearings, of course. Then, being handy and not stupid enough to pay the $500 for the whole piece of crap Whirlpool/Maytag tub, we bought bearings from the PartsDr. We just didnt dig deep enough to know that the strators on these things are made out of the cheapest Chinese plastic and are cracked in the SAME TWO PLACES EVERYONE ELSES IS!!! Imagine that? Will scrub my clothes in a river on rocks before I ever buy a Whirlpool/Maytag Chinese again. All front load seem to have the same problems but at least some other companies admit it and are trying to correct it. Will research and as with everything else stay away from the USA/Chinese rusty, corroded junk.

I paid for an extended warranty. Dishwasher not functioning properly- it stops mid-cycle. Had a tech out twice who insisted nothing was wrong. Extended Warranty customer service refused to honor my claim. Will never buy another Whirlpool product again. And buy an extended warranty! SAVE YOUR MONEY!

Whirlpool GX5FHDXVB03 french door refrigerator: Continual water leaks. Condensation freezes in bottom of freezer compartment then leaks out on to floor. Per repairman, this is a common problem with this model which theyll come out and fix (remove ice and run hot water done drain line for a cost nearly $150) but it will happen again and again, etc. I cant tell you how many times weve had to perform this task. This is an engineering design defect that Whirlpool should fix.

Bought this 18 cu ft refrigerator this year. Only 3 choices for temp. Everything freezes, milk has crystals, ice cream is soft. Buyers remorse! Old ref was a Whirlpool. Wished I would have given others a chance.

I have the same pilot light problems as everybody else. I pulled the burner unit out, and cleaned, and blew everything out, and took a wire brush to the openings on the floor of the unit. I called customer service, and was asked about ventilation. I didnt mention that the heater still didnt work, even when the door to the tin water heater was removed, so venting is not the likely culprit. She authorized a repair that will likely do nothing from the comments I see.The real problem with their customer service, is the apparent stupidity of the computer system. She asked me for the model and ID number. I had to cut through the extra insulation blanked on the tank to get it. However, when I gave it to her, she then asked me if I was ** and if I live at **. If this information was already in the computer, why couldnt there be a search by my name and address, to get the model and serial number. Obviously, I had registered the water heater in the past. Isnt being able to get this information the reason to register in the first place?Now, I have to replace the extra insulation, all because of a stupid inability to create the necessary searches in their customer database. Yes, I could have written the numbers down, but why have the customer registration at all, if it isnt to be used for anything, other than data mining of the customer base.

I have a Whirlpool dryer for about 8 years. The lint catcher has some holes so I called the 1800 phone no. that I got from the dryer and order the part. That happened in May 18 - I pay for it. I have been told that I will receive the part in 5-7 days. Today, Aug. 27, I called see what really happen with my part. Well I have been transferred from a department to another. I waited over an hour on the phone. No employee can find my order in the system and hey keep on telling me that I did not order! In the end, the order have been found. They told me that the part has been in the back order and I will receive it on 9/12/2014 - 3 weeks away adding up to 4 mo since I order and my credit card was charged. I cancelled the order> I really do not want to deal with Whirlpool ever again. I am happy to pay for a new dryer - some other brand and put in the garbage the Whirlpool - for a lint catcher and bad customer service.

The French door fridge with the freezer drawers on the bottom are very flexible and easy to access. It goes downhill from there. The ice maker takes 4 days to fill up the bin with no use. The unit does not defrost and freezes up every six weeks requiring a manual defrost. Three mods have been made under the service contract and performance has not improved. PC boards have been replaced and at least one thermistor. My understanding is this is a single compressor unit with piping, relays and valves to port refrigerant to two different evaporators as needed. Unfortunately it simply does not properly balance/defrost and the freezer door freezes up. It certainly is not compatible with a high humidity environment. We will never buy another cooling design like this, but sure like the French Door layout. Glad we have a service contract.