Whirlpool claims this technology works to clean the oven; however after one month of use and one casserole spill, we attempted 3x to use this system and the cleaning process was a total failure. The gravy spill on the bottom and mild oil residue on the sides from roasted vegetables was the same as before the cleaning cycle was tried. The cleaning kit accessory from the company was a joke. It consisted of 2 sponges and a small scraper! We purchased the slide in model WEE745HOFS. Buyers of any and all Whirlpool products with Aqualift BEWARE... It does not work. We have since replaced the product with a range with the traditional cleaning process system that has worked for decades in most major brands.

Most of my appliances are Whirlpool - dishwasher, refrigerator, clothed dryer and the Cabrio washer. The washer before this one, I had it for over 10 years and replaced it because of rust (thats another problem with Whirlpool - rust). Now the Cabrio hasnt got all kinds of problems - UL, F1 and jumping. The serviceman asked me for $450 for repair; it included a set of springs for the drum, a new electronic board and a 30-day warranty on parts and labor. Im better off buying a new one (I cant afford at this moment). My wife is scared of the darn thing and refuse to use it so now I have the job of washing and standing guard to make sure the washer doesnt leave the garage. Thank you, Whirlpool - and my refrigerator works fine all rusted.

Brand new box so I bought some meat and placed it in the freezer. Kept it cold or partly frozen but never froze solid. Every time it went into defrost so did the meat. Found meat juice running out of freezer. Called serviceman out 5 times. He told me every time it was fixed. Finally, after 3 months it was fixed. I had to throw out all my meat but of course Whirlpool would never cover any replacements. I will never buy a Whirlpool refrigerator again. If they dont have a Q.C. Dept better than that and sell seconds as first I couldnt trust the company the next time. So sad!

Our Model # WRF532SMBW refrigerator was purchased on 8/21/14. In the last several months, it has begun having problems with ice build up in the bottom of the freezer, as well as water puddling around the front legs on the floor. I called Whirlpool and they suggested it was our water line, but it does not leak onto the floor daily. They then suggested I have a serviceman come out for a $120.00 service call, plus whatever other expenses that occur. Or, I could just pay $322.00 and that would take care of the service call, parts and an additional one year warranty. We just bought this refrigerator 23 months ago and it cost $1618.92. Now I need to spend $322.00 additionally! What a rip off. Do not purchase a Whirlpool Refrigerator or any of their other appliances. I see this is a common complaint and wish I had read the reviews earlier. The appliance is only 2 years old.

We purchased a new motor home with a whirlpool refrigerator. The refrigerator went out three months after purchasing this new motor home. We have had two expertise come out and check. Both repairmen said there was a leak in the cabinet and needed to be replaced. They called Whirlpool who will not honor the warranty. We are still under warranty but it is not worth the paper it is written on. Do not buy their products because their products do not work and they will not replace broken items from the manufacture. Will have to contact better business. Not material enough to hire attorney. This is what they count on. BEWARE.

We purchased this Kitchen Aid stove December 7, 2016. I dont use the oven much, but have found that when it gets a little dirty and I use the Aqua Life function, it does not clean. Have tried by setting a pan of water in the bottom and raising the temperature to 300 degrees, but nothing cleans. We went with this feature to be more environmentally responsible. Leons, where we purchased the stove, claims that they have heard nothing of this issue and have not been informed of this by their head office.

The home I bought a few years ago, had brand new Whirlpool appliances. The oven and range, work great, although it does take my oven seems like a long time to get to temperature. The size of the oven is great, has plenty of room to cook lots and/or large amounts. The range, works really good too. Its a glass top range. The glass is very durable, I find it does not scratch easily. Cleans up well by just using a good glass top cleaner. I do have one of the burners, does make a little noise if used but 4 years in, no issues out of the range or oven.

Whirlpool Cabrio washing machine WTW8800YC0 - My washing machine that I purchased a little over 3 years ago apparently is a piece of junk. Ive noticed a smell in the past few months, even while using Affresh. Now, its making so much noise that we must close the laundry room door while the washer is on. I called customer service and they will sell me a new 1-year warranty for about $345.00. Customer service thinks it sounds like the motor or the gear box! After reading the reviews on this washer, its not worth it to repair. More trouble looms for us. Whirlpool doesnt stand behind the product and as many complaints as there are, the washer shouldnt even be sold anymore! Never buy Whirlpool!

Best dishwasher Ive ever used, Quiet, extremely clean, priced well for the quality. A really gorgeous piece added to my kitchen. Would highly recommend this product. Up to date. Easy to use. Sleek design. Would be beautiful in any design.

I got a BRAND NEW Whirlpool from Habitat for Humanity. I registered it as a new product and was told it came from Lowes. Habitat only warranted it for 30 days but when it went out in 60 days, I called on the warranty. They sent out a repairman who said it was unfixable and after 2 weeks waiting to hear from them, Whirlpool said they would not honor the warranty because the serviceman said it had been dropped. I am a disabled senior citizen, I guarantee you I couldnt lift it long enough to drop it. Habitat said they didnt drop it and so did Lowes. Meanwhile, Whirlpool had the nerve to send me an extended warranty for the same refrigerator that they wouldnt honor the original warranty and they treated me like I was just trying to cheat them or something. The only thing I can do now is put it out in my driveway with a big sign on it to warn others NOT to buy Whirlpool products. Big deal.

I have been trying for a month to get my fridge repaired. 2 techs later and still nothing. The 1st tech never turned in his report and I was informed by your customer service that it was my problem and I had to try to track him down and get it turned in. Tech #2 just left my house. He walked in, stuck his arm inside the freezer and said feels cold to me. I pointed out the melted popsicles and that the ice maker was not making ice because the freezer is not freezing. He then said he doesnt have the tools to do the repair, if it can be fixed, and to call him back after the Holidays. I have been w/o a fridge since Thanksgiving... a month. And no one has a solution. I was sold an inferior product that has a manufacturing flaw but I have to suffer for it. $800 out of my pocket and all I get from Whirlpool is Oh Im sorry to hear that. We can send out another tech. The fridge is less than 6 months old and still under warranty. It is a defective product that Whirlpool refuses to stand behind. I guess they are trying to wait out the warranty period so they are off the hook and we are stuck buying a new one or paying the tech for the repair. DO NOT BUY WHIRLPOOL PRODUCTS! Go Samsung, my previous model.

Its a big buy to decided on fridge, bought one last year and the drawer keeps popping off the plastic piece. Who designs these to where the piece isnt long enough to stay put. The Veg filter in the back came broke so it doesnt stay on. Just upset to pay that much and have a really cheap product.

Sent an e-mail to Whirlpool. They responded with apology. Sent a second e-mail telling them they should be paying the $300 for circuit board in a two-year-old range. No response. Also, sent e-mail to Geniers. No response. The impression I get is that neither are the least bit interested in the problem. Once they sold the $1260 range, they were done. We will never buy another Whirlpool from any store and we wont buy anything from Geniers in the future.

Have always loved Whirlpool. Like the silverware in the door. Doesnt take up space for other dishes. Cleans well and quiet. Trusted brand and would highly recommend Whirlpool. All of my appliances are Whirlpool, stove, refrigerator, washer and dryer. You might call me a diehard fan.

My husband and I purchased a Gold Series, French Door refrigerator/freezer in 2012. Everything was fine until our icemaker took a dump a few weeks ago. It had to be replaced. Taking time off from work to meet the repairman with that repair was an inconvenience but it was only magnified when we were told he would call us an hour before the repair, which never happened. We were given the usual 4 to 5 hour window in which we could expect a service call, which is the standard these days. But I had to rush home when he called because we never got that courtesy call an hour before. The repair, as frustrating as the situation was, was made and we thought that would be end of that for a while.Things were fine until today when I discovered puddles of water on our wood floor as I was leaving for work. While mopping things up with a paper towel and trying to determine what the problem was, I discovered a frozen puddle of ice on the floor of the freezer when I pulled it out. This situation, obviously, was more urgent than the last one we had a few weeks prior so we were hoping for a bit more than the Well have someone come out on the 20th response I was given. It was only after jumping through hoops like a trained monkey at the circus and raising my voice a few times out of frustration, did we get a call from the actual repairman who said he would be out within a couple of hours.By his own admission, the small rubber seal the repairman replaced somewhere in the refrigerator, was known by the manufacturer to be an inferior part. He told us they are well aware of the problems caused by this inferior seal and that they eventually need to be replaced with one that is of better quality. Apparently, its cheaper for them to use the inferior one, and they choose to disregard the inconvenience, not to mention the potential damage that could be caused to a persons home because of it.We have a great many concerns on a great many levels surrounding this product and the way we were treated as paying, extended warranty consumers. This refrigerator was a major purchase for us. We placed our confidence in a company and a product we thought we could trust; not to mention making the assumption that if we paid good money for an extended warranty, a problem like this most recent one would meet with more of an eager attempt at getting us the help we needed without having to become as insistent and frustrated as we were forced to be.How disappointing to discover that spending over $2,000 on a major purchase like this and then being told we would have to wait 3 to 5 days for a repair. Having to take time off from work, or being told to wait for up to 5 days for any sort of help to replace a small rubber seal, known to be of inferior quality, that was replaced in 10 minutes is absurd. Think twice before spending hard-earned money on this product!! The tragic lesson, however, in all of this is the verbal confirmation by the repairman that just about all manufacturers are the same when it comes to corporations trying to save $$$ and blowing off the inconvenience and expense of their customers.

I purchased a new Whirlpool (2015) Model: WRF736SDAM13 French Door Refrigerator. Two days later, water was dripping from the light in the top of the refrigerator. I was removing about a cup of water twice a day, which dripped from the light. The company was friendly when I called, and offered a replacement or repair. I elected the repair as I felt that would be acceptable. The repair man inspected the refrigerator and determined the problem to be condensation from the water holding tank, located in the top of the refrigerator. He stated that because the incoming water has the opportunity to reach room temperature prior to entering the fridge, and because of the high temperatures (80’s & 90’s) the water holding tank has condensation that collects in the top of the refrigerator, which drips onto the top of inter refrigerator liner, and eventually drips through the light. He stated there is no fix, as it is not broken. While it is not broken, this is a bad design error, which would affect anyone who lives in an area where the temperatures exceed 80 degrees outside, which could only be fixed with a collection tray that would allow the water not to drip into the refrigerator. Currently there is none available. Because I only had the refrigerator for two days before the problem was reported, Lowes allowed me to make an immediate exchange. However, had this been purchased during cooler temperatures, the issue would not have been noticed until after the 30-day time frame and the exchange would not have been an option. When I made the exchange, I noticed that all the 3 & 4 door refrigerators are made the same and will have the same problem. I ended up exchanging it for a Samsung model. Kudos to Lowes. Whirlpool, you need to find a fix for this problem if you want to sell me another one.

This washer was purchased on 12/21/2007. It was in a vacation home that was rarely occupied, therefore washer not used much. On 7/23/2008 the cycle switch was replaced. On 7/20/09 the same problem occurred. The washer may have been used 5 times during the year. The handle and rim also needed to be replaced. On 8/31/09 the switch and handle were replaced again. On 2/5/13 the door latch was BROKEN AGAIN. Now on 7/10/15 the door latch, start switch and cycle switch are broken again... DO not buy WHIRLPOOL products.

Updated on 04/15/2019: Called customer care about my ice maker which have went out for the second time less than two years and the 1st replacement have only been 9 months from today. Unfortunately they tell me it’s out of the one year warranty process and they can’t help me. Well look like the 2nd replacement should have been under warranty still. Their products are a piece of crap and they know it and don’t care because theyre making money off of the consumers. Be aware and advise you to stay away from Whirlpool appliances. They don’t stand behind their brand. There’s no way anyone should have to be making repairs on a new 2000 and sum refrigerator. My old one is 18 yrs old and still working fine no problems, better than this piece of crap. Warning to consumers. Don’t waste your time and especially your money. Didn’t want to give no stars but you have to give at least 1.Original Review: Purchased refrigerator In July of 2017 and had to have ice maker replaced less than a year of having it. Now again ice maker not working again and only been about 9 months from the last replacement. I think there should be a Lemon law on these products. These refrigerator are not cheap and if I buy something new and spend a good amount of money for, I don’t want any headache and worries. That’s the reason for getting a new one.

I purchased a Whirlpool hot water heater 2010 and it started having problems 2014. I called customer service. They informed me my 6 year warranty was only for parts and I had to pay for a certified repairman to come and do diagnostic tests and they will pay for parts only. I said the repairman is half the price as the hot water heater and then he has to come install it. Woman on the phone was just as ready to get off the phone as I was! Save yourself and just buy a new one NOT WHIRLPOOL!!!!!!

My 4- to 5-year-old Whirlpool Cabrio 6300 began to display errors recently. F1 was the 1st error code I encountered. After giving the washer a hard shove and rocking, it began to work properly again... for a while. I noticed on some large loads that I was getting an LD Long Drain error. I could hear the pump running but with little water flow. Eventually, it would time out and give the LD error. A service tech was called and determined that the water pump was defective, although the impellers inside appeared okay and had no foreign objects to impede its spinning. After spending $225 for the service call, the LD error resurfaced about an hour after the tech left. Tonight I got the F1 error again, and once again the washer responded to a sharp rap. The replacement control board, which the F1 error code involves, is $220 plus labor. $440+ for a repair to a $600-$700 washer? Im going to dissect the main control board tomorrow and look for loose or corroded connections. I cant understand why the LD code occurs when I can hear the drain pump running... just very little comes out. Other times it empties like Niagara falls... I cant understand why it works sometimes and fails others. The pump is either on or off. It doesnt have multiple speeds as far as I know. Im not sure what to do next... probably try to re-sell the new pump that was installed to recoup some of the money I paid for a non-working Cabrio. This seems to be a very common occurrence.. Have any class action suits been mentioned? If so, please feel free to contact me.

There is a melted hole in my Whirlpool microwave. The model WMH53520CS is on the recall list for this but not my serial number. Other have posted this and theirs was not covered. This should never happen. I have never had a microwave do this. If I have to replace it I won’t buy Whirlpool ever again.

In 2007 our Whirlpool 30 gallon gas water heater began to have issues. Serial number 0425126675, Model Number FG1F3030T3NOV. The pilot light kept going out and would not stay lit.. After several times with replacement parts being sent with the same thing happening, finally in 2010 they replaced the water heater. A new water heater was professionally put in, serial number 1023T412357 Model number BFG1F3030T3noHV.I am having the exact same issue and I was told that the warranty was null and void on the new water heater because it was a replacement. They replaced a defective water heater with a defective water heater. I called the number given to me by Lowes 1/877/817/6750. I spoke with Nichole. I told her that I should not have to pay for replacement parts for a defective water heater. I told her that I was never informed that there would not be a warranty. I live on a fixed income and cannot afford to buy another water heater because I was given a defective water heater in replacement for a defective water heater. I became angry stating, Thanks for nothing and I hung up. So many people have the same problem with these water heaters that something MUST be done.

This is the second time since I have bought my Whirlpool top loading washing machine, which was January 1, 2011. During a power outage, I was washing clothes and my machine lid would not unlock after our power came back on. I called the warranty service and they made arrangement for a repair man to come out to repair it, but the appointment was in two days. Meanwhile, I had clothes in the machine I needed and was afraid they would become molded and no good. So my husband opened the lid and I removed the clothes. When the repair man came, he was not going to repair the machine because we opened the lid. He was very rude, but after doing some talking he repaired the lid. Now, once again we had a power outage while I was washing clothes and the lid is locked on the washing machine and will not open. This happened Friday, March 16, 2012; my appointment for the repairman to come is Tuesday, March 20, 2012. Meanwhile, my clothes are sitting in the machine wet because we were told not to try to open the lid and wait for the repair service to come. I am very concerned my clothes will be molded and I will be unable to use them. I would never buy another washing machine like this one. Model number is WTW4800X, Standard/Ordinaire VOXr8ENA(3B). Date of purchase: January1, 2011.

What is the brilliant idea of a mode dial on a washing machine that needs to be pushed in or pulled out to engage its function??? In other words, why is there a free-spin mode of THE DIAL itself? Okay. IN OTHER WORDS, why not just let the handle part of the dial stay affixed to the red line mark, so that they continuously turn together at ALL times???

I bought a Whirlpool wdf760sadmo. It was Oct 2014. It broke 31 days later. Lowes said they would not take it back. Called Whirlpool, they sent a repairman out a week later. They ordered parts and came back two weeks later. The parts were not the correct ones. Ordered more parts. This time back in a week. Ok about three weeks have gone by with a broken dishwasher sitting at my house. Got it fixed. A month later a different problem. Call Whirlpool, wait, on hold for about 20 or 30 minutes. They sent a repairman out who ordered more parts which will be in in two weeks. Meanwhile I am without a dishwasher again. I have had to take a day off work each time they have came to repair it. I have spent way too much time on this thing. I wont be buying another Whirlpool.

I Wish I had reviewed this refrigerator sooner. I bought a Whirlpool side by side refrigerator with ice and water dispenser in the door in 2016. Problem #1: Water leaks from the water dispenser and dribbles down the front of the door. I am as vigilant as I can be about wiping up the spills, but over time it has left a water stain. Stainless steel is not stainless! Problem #2: The freezer is too narrow. Too many frozen items that come packaged in boxes have to be wedged into it or stood on end. Problem #3: Ice cubes sometimes randomly drop out of the dispenser and melt on my hardwood floor. Problem #4: Even though the water is filtered, mineral deposits have built upon the well that collects the drips and I have yet to find any product that cleans it. It looks horrible and filthy. If Id had any idea how awful this appliance would look after just a couple of years, I would have been in contact with Whirlpool immediately.

I have had this Whirpool Cabrio washer now for one year. Clothes always come out wrinkled (even after drying). It leaves clothes unclean and leaves white streaks in clothes. Water level is so low in, that it cannot rinse or wash clothes properly. After washing towels, when removed to put in the dryer, soap is left in towels. I have had a repairman here, he says the design is bad, yet reports works as designed. Dont buy this washer. This is a piece of junk!

We purchased a dishwasher for $650 and within a very short period of time, the upper rack was so squeaky that it was intolerable. Service guys came and replaced the rack and wheels and all was well until a few months passed and it happened again. At that point, it was outside of the warranty, so we called upon our extended warranty we bought through Whirlpool. Guess what? That warranty doesnt cover the racks. So they referred us back to Whirlpool. They told us we had to pay for it ourselves. After being treated like a ping pong ball several times, we ended up paying about $150 for labor for another guy to come out and replace the racks again. Whirlpool agreed to pay for the parts. A few months later, we again have a squeaky upper rack that is so loud it wakes people up in our house and its less than two years old at this point. Weve been sold a LEMON!! Just got off the phone with a supervisor at Whirlpool who said they cant do anything about it and wont acknowledge we have a lemon. When I told her I was going to take this as far as I need to to resolve it, even if we have to go to court, she laughed out loud at me. We will never again buy a Whirlpool product. Our LG appliances have been great however.

Like many other reviews Ive read here this morning, I bought a Whirlpool Cabrio HE Top loading washer before I did my homework. I purchased approximately 2 years ago. While I dont seem to have the volume of complaints Ive read from others, I do have many intermittent complaints. As others have described, from day one I have gone from this uneasy feeling about how it is working to down right POd about the condition of my clothes after a load finishes.List of issues you will avoid by buying a different product: 1. Water levels SO low your clothes dont get clean. Yes Whirlpool, thank you for trying to save me $$ by lowering my water bill, but for goodness sake there should be enough water in the damn tub to cover the load. I literally watch dry clothing twist back and forth and NEVER go out (like they claim) to the edge of the tub and under then back up in the center. Instead they just sit there watching from the edge while the poor items of clothing in the center get twisted together.2. Powdered detergent, even if listed as HE will not dissolve in this low water level and will end up as white patches of film on your dark clothes. Suggestion to avoid this - dont use powdered detergent, but even if you use liquid HE detergent, you may still experience white patches of soap film on your clothes. It happens on all of them but shows up clearly on dark clothes. Setting the washer to always do a 2nd rinse cycle will improve the outcome. Not a perfect solution since the point of a low water washer is to use LESS water and not more by running a 2nd rinse on all your loads.3. No Consumer/User options to allow you to use the washer as you see fit. Since I paid a small fortune for this stupid washer and didnt realize that I would never again be able to dye fabric in my washer I am posting this as a warning to other crafty consumers. DONT BUY THIS WASHER if you ever want to dye fabric or an article of clothing larger than underwear. There is absolutely no setting on the washer cycles that will fill the tub with more than a few inches of water. The washer falsely has a mislabeled setting called Deep Water Soak. This is absolutely a LIE. Good thing I tested the cycle before putting my blanket in there to dye it. The cycle spins many times in the beginning pouring water into the clothes, then empties the tub and does it again. Then after 10 minutes into the cycle it begins to fill (if you want to call it that) the tub.After putting about 3 inches of water in the tub - not even enough to cover the top of the articles in the tub (I used 6 towels as my test subjects) it stops to soak. But stuff is still sticking up out of the water!!! OMG! So frustrating. This would not do for dyeing anything of value as you would not be able to agitate enough to ensure coverage of the fabric evenly with dye. Just dont buy this washer if you have, as I have in the past, enjoyed changing the color of linens and re-dyeing dark clothing that have faded! Whirlpool clearly didnt care about how consumers actually need to use the washer. I may try using this setting by pausing and filling it manually with buckets of hot water from my sink to get enough water in there to cover the fabric. Its just ridiculous that I even have to consider how to outsmart my washer!4. Smelly clothes. Seriously. I do the obligatory monthly Affresh cleanings, and I have learned to leave the lid open after the last load of clothes so the tub can air dry. However, I still from time to time pull a load out of the tub and it smells like mildew. And dont think for one second that the smell will go away when dried. I have opened the dryer and pulled clothes out, smelled the mildew and put them right back in the washer for a 2nd go round. Nothing worse than putting on a clean nightgown and smelling like mildew! Ewe!! With this awful washer you can NEVER leave a load of washed clothing sit for any length of time or you can look forward to smelly clothing. Hate it. Absolutely HATE it. Again, this defeats the purpose of using less water.Cant make myself spend more dollars that I dont have in the budget to replace this piece of crap. I have figured out all the workarounds for now, but as soon as I can replace it I will send it to the dump. Not going to resell or donate to anyone else as it would just be a burden for others. If there was ever a rightful need for a class action lawsuit to compensate consumers for false claims by a company - this is it! Hope this helps prevent anyone reading from making the poor purchase decision I have!

From day one I was not happy with the new auto fill washer, I was told I just needed to get used to it! Well I have tried every cycle available and no matter what I try cloths don’t come out clean, using the deepwash cycle Sheets on top were still dry once cycle was completed!! Give me back my old washer! Washed much much better.

My husband and I, purchased this washer on November last year, I used twice before and I noticed that the clothes felt hot, but the cycle was COLD water. Now use it again until June 2015. In every cycle the clothes were hot, I started calling to get an appointment in June at the 1800-253-1301, but the system was down twice. Then in July then again the system was down, then August 10, system was down. I did not wait more and called back the next day, August 11, got appointment for the 20. A technician came, he told me that the hoses was switched, but I know the hoses was installed correctly, my husband was here at the installation. He knows the proper installation of the washers.

lD and UL codes are displaying. The UL code displays when the load is even and also displays UL load when I take all clothes out of washer. How could the load be uneven if there are no clothes in? I have had four different issues with this washer. I have started use on this washer in Aug. 2008 and there have been already three major repairs. I am a very dissatisfied customer. I dont know if I should spend more money on washer repairs or just buy a new washer. Please help.

I have raised complaint regarding my refrigerator and changed compressor and they given me 1 year warranty but after 3 days again compressor gone and they have came and replaced that and taken service charge. Again after one month compressor giving problem and freeze is not getting defrost.. Again I called to customer care but again they want Visiting charge.. Really pathetic Service I ever seen. And customer care people does not know how to handle client and repeating same line. Dont buy anything from Whirlpool.. its worst service provider.

It is a top of the line washing machine. I have had it for almost four years. It is the best washing machine I have ever had. I have really enjoyed it, because; I am able to wash my comforters in this washing machine.

Its awful! We paid over $600 for our Whirlpool Gold Series convection/microwave clean release oven (model GMH 6185XVQ1). It worked fine for 12.5 months at which time it started clicking and, after a final zapping sound, would not heat anything at all. I called Customer Service, Oh, so sorry, its past its one year warranty. I was finally transferred to Escalations then to the supervisor of the Escalation specialist. Finally, we negotiated that I would pay for the service call ($129) and they would pay for parts (which were around $300 for a fried magnetron, diode, and something else). That repair was 6 months ago. Today while heating a glass of water in our microwave, I heard the familiar zap and no matter what, the microwave will not heat anything. I called Customer Service again, figuring the newer parts were still under warranty. Wrong. The newer parts were only covered for 90 days. This time, they tried to sell me a service plus package. For only $289, they will re-warranty my microwave for 1 year after they come out and fix it again (cost on me). My other option is to pay $129 again for another service call plus any parts (which Im sure will be about the same as last time. I will never buy Whirlpool again! Buyer beware!

Bought Whirlpool 30 gal propane water heater in Feb, it lasted until May before the unit died. Paid for the extended plan warranty (NEVER do that!). Called support and they said they could send someone out in a little over a week (week with no hot water). The week goes by and on the day it was suppose to be repaired the guy calls and says his van broke down (this was a Friday, getting that early weekend). The earliest they can reschedule is in another week (over 2 weeks no hot water). Called Lowes to see if I can just return it (extended plan and all), no, you need a return code from the whirlpool customer support. Call the Whirlpool number again to ask for a return code, no, it is a repairable problem (even though no one will come repair it). Lesson learned, will never buy Whirlpool or anything over $50 from Lowes again.

I purchased a Whirlpool Duet front-loading washing machine on September 27, 2010. By October of 2011, it was making a loud grinding noise during any spin cycle. I called for service and was told I needed new bearings which entailed rebuilding the machine. I had purchased a 5-year extended warranty. I was originally told by the warranty company they would replace the machine.After waiting two months, and after several contacts made by me to the retailers customer service, I was told the machine would not be replaced, but repaired. After the repair, on January 6, 2012, the machine now rattles and shakes so much during the final spin cycles. It is literally impossible to have a conversation with someone standing next to you in the same vicinity as the washer, it is that loud. I am sorely disappointed with the Whirlpool line of products and with the retailer who has been dragging their feet on customer satisfaction.

Purchased our Whirlpool Gold Oven in October of 2013 from Best Buy. The oven works fine, but using the oven to make pizza on March 30th of 2014, a fire started in the drawer under the oven. The oven was set at 400 degrees. Several oven mitts were stacked in the drawer. There was no major damage done to the range, other than a bit of discoloration to the white trim, but we will never put anything in the drawer under the oven and would advise others to do the same.

I bought new townhome on 2018, in 6 months the top drawer broken, because stuck, after one year passed from the one year warranty start freezing all my groceries, milk, fruits. I turned off many times, not fixed. I am surprised paying so much money for appliances and turned out so cheap products and last only one year!? Older fridge last 10-15 years!! Companies ripping off people pockets. Very unhappy about this. Now services technician coming we have to pay for ....

I bought the Whirlpool Cabrio washer and dryer combo with max load capacity for comforters. This is the biggest set of junk ever. Where to start? There are so many issues, starting with the fact that nothing comes clean, no matter if I even put one small item in it at a time! The fabric softener dispenser is a joke. It runs straight through into your unwashed clothes before the cycle even begins. The dryer never gets the clothes dry on the first cycle. I find that I will rewash the same load of laundry 2 or 3 times and still not be clean and then dry same load 2 or 3 times. I wish Whirlpool had these shoved up their **! Never again will I buy anything by Whirlpool!

Whirlpool sent me a different part 3 times and hot water tank only work for a few weeks, then the pilot light goes back out. They never offered any more help.

Purchased Feb 2013 - worked okay until one month ago. Now stalls in the drain and spin cycle. The rotation of the drum sounds awful, makes a loud grinding noise. I tried doing the diagnostic reset of holding the Temp button in for 3 sec, release, 3 sec more but that didnt work. Also, I have noticed clothes are DRY after the Wash cycle! Managed to interrupt the wash and unlock the lid and was very disappointed. This is not a good quality piece of equipment. This seems to be a very common problem. How unfortunate.

The pilot of my Whirlpool hot water heater (model FG1H5040T3NOV) suddenly went out and I called in a plumber to check it out. He managed to restart the pilot and we had hot water again, but it went out again within 12 hours. He mentioned that I would most likely need a part called a thermo coupling and I should start looking for it. Well, I found this site and read one of the positive reviews that provided the WP toll free number, so I called. Talk about great customer service! Ben was amazing – he took down all my info and was very helpful. Even though the warranty expired years ago, he overnighted me the replacement parts I needed at no charge. And there’s no charge for shipping either! My plumber is completely anti-Whirlpool HWHs and now he will change his mind when I tell him how efficient they are. I also hope he doesnt charge me a bundle to install the replacement part.

I bought on 14/4/12 a Model-205 Orchid Wine refrigerator. The defrost knob was replaced by service last month, as it was not working. For the past four days, there are lots of water formation on the freezer door and vegetables are getting spoiled due to water formation. I request them to replace the refrigerator.

I purchased my new washing machine in September 2011. When I removed the clothes from the washer after the first wash, I noticed that there was soap on several of the items. I ran them through another rinse and spin cycle, and there was still soap on several items. In an effort to avoid this problem, I no longer use the soap dispenser tray, and use the bulky cycle to get more water in the tub. Like most of the others, the clothes are tangled and stretched from one side of the tub to the other. Also, it takes 1 hour and 36 minutes to run a complete cycle. The manager of Sears tells me, that because of government regulations, that in a few years, you will not be able to buy any other type of washer. I purchased this machine, because it was highly recommended by Consumers Report magazine. I filed a complaint with them eight days ago, but have not had a response.

I would like to invite everyone on here to join me in a moment of silence. My Cabrio has died after a little over 2 years of pure torture that I purchased for $1000 from Lowes. I have had nothing but problems since the day I bought this washer. I think Whirlpool needs to step up to the plate and take responsibility for the mistakes they have made. I will never purchase another product that is in anyway associated with the Whirlpool company. I wish I had my little washer that only needed a new switch back. I guess I am off to find a replacement for this $1000 mistake that I made. If I had the resources, I would file a lawsuit against Whirlpool myself.

Read reviews on the same washer (Cabrio Whirlpool) that I had purchased in January 2017. I have the same problem everyone else has with it, not cleaning the clothes. It was such a disappointment. Had a Whirlpool front in loader for 15 years. Loved it! But the washing machines without the agitator on it is a laugh. What person thought up that design. What a joke on the poor unknowing people that purchased one. Im also upset at G&H Appliances for not standing by their products they sell. Found out that Lowes has a 30 day satisfaction guarantee on what they sell. Not buying from Lowes and buying a washer without on agitator on it. Was two big mistakes I made. I wanted to help out a small local business, but wont be doing that again. They sure are not worried about me.

Perhaps I am fortunate, but when I read complaints regarding products on the Consumer Affairs site, it makes me wonder because I never have any problems whatsoever with anything I buy. The only time was with a cheap $20 dvd player which lasted just a year. I was given a 10 year old whirlpool fridge 7 years ago. It still works great. Very cold freezer and great features such as frost free freezer. Also Whirlpool Estate budget line dishwasher, washer and dryer ten years ago. No problems!Why do people spend thousands on refrigerators, washers, dryers, and dishwashers? Just buy the basics. It is not important to buy french door refrigerators, dishwashers with stainless-steel interiors, washers/dryers on pedestals and the like. You are only impressing shallow people. All in all, I will always purchase no-frills Whirlpool appliances. They are the best! And you can be like me and have no credit card bills and plenty of money in the bank with the result of low stress.

The Cabrio model (WTW5640XWO) I purchased in March 2011 died within days of installation. I was given instructions to modify the hose placement which resulted in a flooded basement and ruined carpet. Problems continued during the first year; several service calls. The problem was always the same; it did not drain/spin leaving a mess of soggy wet clothes. It died a final death - the same problem a few months after the 1-year warranty expired. The repair people have been out four times since. The last time, a $70 repair lasted less than 3 weeks for a bad shifter - always the same problem. Whirlpool will do nothing except offer to send a repair team out for a flat fee of an additional $120 with no guarantee they would fix the problem or replace the lemon. This week this Cabrio will be heading to the landfill. Ive had enough. No more Whirlpool products for me ever.

I really like the microwave. It performs all the preset functions very well. I’m not that thrilled with the refrigerator and dishwasher though. I do live in an apartment and I’m sure they are cheaper models of these appliances.

I bought a Whirlpool washing machine on 16 Feb 2011. I started having problems with it in June. It was making very loud noises when it was agitating and the clothes were still wet after the spin cycle. I called Nebraska Furniture Mart where I purchased it and they said that after 30 days, I had to call the manufacturer. I called Whirlpool and they sent A&E out to fix it. The technician that came out spent an hour trying to figure out what was wrong with it. When he was gone, I was left with two inches of water on my washroom floor and I had to pull the washer and dryer out myself to wipe it up. He ordered a part that came the next week and a different technician came out to put it in. After looking at the washer, the second technician said that the first technician diagnosed it wrong and he ordered a new transmission for it. About a week later, the transmission arrived at my house and a third technician came to install it. The washer worked for a few days and started acting up again and leaking water. I once again called Whirlpool and they sent yet another technician out. I told Whirlpool that I had lost faith in A&E so they sent All Appliances out. The technician from All Appliances said that it needed a transmission and he would have to order it in. A few days later, he came back to install it. It worked for a few loads. The leaking had stopped but now, it does not spin out the clothes. To make matters worse, it now releases the Downy at the wrong time and I now have blue spots all over my clothes. I have made repeated calls to Whirlpool and talked to two different managers. I asked the first manager for her direct number so I wouldnt have to go through the whole explanation again if I needed to call back. But she gave me her number without her 4-digit extension so, there was no way of finding her again. When I talked to the second manager (by this time, I have lost my patience), I told him my whole story and I told him that Whirlpool has spent $1,000.00 between parts and technician service on a $460.00 machine and it still doesnt work. It is a lemon and I deserve a voucher for the full price to purchase something different.After one and a half hours on the phone, Lukas informed me that the only thing he could do was to send yet another technician to my home. I have lost all faith in Whirlpool and I believe that they do not stand behind their product. They only push you until the warranty has expired! I will never buy another Whirlpool appliance again!

In March 04 2014, I purchased a Whirlpool washing machine. After having had a Whirlpool for 17 years without any problems with it, I purchased another one. This last one is a piece of junk. I dont even want to talk about the noise, I think it is expiring or on its last leg. They should fire the engineers that invented this model and bring back the other engineers that invented the one I had for such a long time, they far surpassed these space scientists that they now have. On August 8, I called Whirlpool, they sent me someone from Dinos appliances. This man tells me that there is nothing wrong with this machine and that he re-calibrated it. Whatever that means, it is still not wringing the clothes properly. There are only 2 people in my household, so my loads are not very large. I even tried this Drain & Spin cycle after the wash was completed and the clothes still came out too wet. I also have a Whirlpool Dryer and I will not replace it with the same brand. I also will never buy a Whirlpool product again and will make sure that I will share my experience with everyone I know.

We purchased a Whirlpool French Door Refrigerator in December 2016. About 3 months later the back panel was frozen preventing it to cool. We unplugged it and called customer service. They sent out a repairman, but by then it had thawed out. He told me he couldnt fix what he couldnt see, but he didnt even check it out. Two months later it did the same thing. Then he said I must have left the door open. He made me look stupid. During that year he came out 4 times until he finally changed all parts. We kept telling customer service we wanted a new one. After going back and forth with them they finally are reimbursing us, but they charged us $300.00 because we didnt want another Whirlpool product... now we found out they have the worst ratings and we certainly had a very bad experience not to mention all the food I had to throw out because of it. They did not care at all. So please do not purchase any Whirlpool products. I would not recommend that product to anyone.

Freezer side went out on model# ed5kvexvl00. Fridge is less than 2 yr old. Didnt expect anything to go wrong so quick. The extended warranty, I did not purchase. Replaced relay switch - no changes in problem... Contact them (Whirlpool) and like every else, got nowhere with them. 3 weeks and no fridge... Hopefully the compressor is not bad. Will find out soon. I will be researching before I select new appliances in the future. They need to be ashamed of themselves.

Whirlpool refrigerator Model #GX5FHDXVY010, freezer on bottom. Ice maker broke within six months of purchase. Made loud noises, would not function to freeze ice. Turned waterline off and now use ice trays like the old days. Shortly thereafter, second unrelated problem started. Drain line started backing up and runs into the bottom of the freezer floor where it freezes into a thin sheet of ice, and then runs onto the kitchen floor. Have had the line cleaned out over and over again. Have been buying fridges for 50 yrs. and have never had this problem. Whirlpool says call a repairman and pay to have it fixed, but it happens over and over again. Whirlpool should come up with a permanent fix and pay to have it fixed. Based on the numerous complaints of this problem, this model needs a recall now.

I have been married for 43 years and started my marriage with a Kenmore Washer and Dryer. That was because my mother, aunt, and grandmother all had Kenmore Washers and Dryers. Kenmore was made by Whirlpool. In 43 years I have gone through two sets of Kenmore Washers and Dryers, and one set of Whirlpool Washer and Dryer. I have always been very pleased with your product and have never considered buying anything else. However, last year we bought a new Whirlpool washer and dryer. I have no complaints about the dryer, but this washer is a piece of **! It is a cabrio top-loading high efficiency low-water washer. What idiot came up with this idea? Tonight I am once again having to divide my washer load and run them for at least a second time. This is not cost effective!!! This sprinkling with water and sucking it out doesnt work. Not to mention that since we have gotten these wonderful energy saving appliances our electric bill has increased instead of decreasing. You need to make a washing machine with a wash tub and agitator like you use too.

We have a small space that fit a washing machine and figured we could add a dryer on top but didn't have an outside vent, so took a chance in this model. It fit perfectly in the space and saves us from a regular trip to the laundromat. It takes a bit longer to dry but is energy efficient.

My mother and grandmother swore by Whirlpool washers. They were the best. So, naturally I never wanted any other brand - then came the digital machines. End of an era. My experience with my 1 year old digital machine has been very frustrating. I do not like it. I prefer the old system.

My Whirlpool washing machine has not worked properly from the first day. Whirlpool washing machine customer care is pathetic. I bought a Whirlpool semi-automatic washing machine, Sparkle. This product is in warranty period. From the first day, this product did not give right result. Machine sound is very high and I called customer care center may times (around 9-10 times). They sent this machine three times in service center but the results remained the same. The problem arose when we put some load in it. He said the gear box should be changed and the machine should be cleansed off the dirt. He offered some powder costing Rs. 1500/- to be used in washing machine.Later, he asked Rs. 350/- for other parts after two months then I paid them again after 15 days for a piece that did not work. Then, they want to charge me Rs. 350/- again. When I showed the previous slip, they then changed that part without any cost. But after 15 days, again same problem occurred. They charged me 150/- Rs. but the problem is the same. Total money I spent is Rs. 1500/-+350/-+150/-. I also purchased a stand and cover for safety, but what will happen if product is not good? The technicians visited many times and they all said this piece is not okay but they cant do anything. The company should change this product. The machine is still rotting at my home. Im not sure if it could be accepted to be exchanged for a new one. Customer care gave us the satisfaction code but technician did not ask for this code. Im really very sad that I have called around 10 complaints within two years. Why are you people not listening? You all are doing time pass. You can check my complaint codes in your records and ask your technicians about Noida. Many times, I did not note the complaints number. Please open my file and check the issue. I told the technician many times that I want to talk to your seniors and want to tell them the problem because from the first day, it was the same, but they refused. I have also purchased a 320 LT fridge from you but that product is very nice. You should listen to our problems. This was not expected of such a branded company. I promised myself that I will never in my life purchase a Whirlpool product and advise the same to others.

The dishwasher is noisy and the latch which holds the soap, at times sticks. When we think it is done and ready to unload we need to run it again because the latch that holds the soap DID NOT open. Not good.

We purchased our fridge February 2017. It stopped working September 2018. It wasn’t staying cold. Under manufacturers warranty a repairman was sent out to assess the problem. They had to order the part that went bad. A week later the came back and “fixed” it. Total time missed at work 1 day. It stopped working again April 2019. It wasn’t staying cold. Under our Lowe’s extended protection plan a different repairman was sent out to assess the problem. They had to order the part. A week later they came back and “fixed” it. Total time missed at work 1.5 days. Yesterday (July 2019) we noticed it wasn’t cold AGAIN. Called Lowe’s and was told they could call it a Lemon and replaced until the 4th time it needed repaired. They would need to send out a repairman and assess the issue and make a repair. Our 3 yr extended protection plan expires February 2020. So we’re probably not going to make it Lemon status within the warranty. The fridge is French Door Bottom Mount model. Do NOT buy this refrigerator!

We bought a new refrigerator 14 months ago and the compressor went out New Year’s Eve. Of course, expecting 30 people to celebrate! The first refrigerator Lowe’s delivered was loud and we called and asked to have it replaced, which they did. The second one was also loud and we debated if we should send it back also but we just put up with it! Second mistake was not buying the extended warranty. Since we have always had good luck with WP we didnt purchase the extended warranty. Neither WP or Lowe’s would do anything to help. The repairman who looked at it and diagnosed what was wrong said the compressor was undersized for the size of refrigerator and that it had worn itself out trying to keep up. He said he would not put in the same size compressor or it would do the same thing. Hence the loud noise of this model. I will never shop at Lowe’s again, and after 30 years as a Whirlpool customer, I will never buy another product from them. Also, if you plan to buy WP, buy extended warranty. They also leak water.

We purchased the largest Whirlpool Cabrio Washer (over $1100 value) 3.5 years ago, and had nothing but trouble out of it. The drum has had to be replaced twice, the motor once, and then supposedly a bolt kept coming off on the drum as well, that had to be tightened twice. Now, we dont know what is wrong with it - we suspect suspension imbalance or something, because this extra large capacity washer is constantly unbalanced even with 6 articles of fabric in it now, and I dont even think about putting even what would be considered a medium-large load in it, because it flat up will not wash. You can put a level on it, and it shows leveled, but it still wont operate worth anything. My wife is so put out by it at this point that she has even talked about getting an old ringer washer (seriously). Sears keeps coming out here because we had purchased the extended warranty and truly if they had simply replaced the washer after the 2nd trip to the house, they would have more than paid for the replacement washer even. Instead, they keep coming, looking at it, then having to order parts, and then come back a couple weeks later to put the shipped parts (which sit around our house), back in to repair it each time. All the while, we go without a washer or barely can wash any clothes. We have even taken clothes to the laundromat during one of the repair instances, because we cant just have mounds of clothes piled up for their month-long service. It is ridiculous how little it seems that Sears and Whirlpool care about their customers. I have gone to Whirlpool and Sears Home Services sites and complained at both. I have called both of their 800 lines in the past and again, this yielded nothing to truly depict either company cares. It just goes to prove that customer satisfaction is far less valuable to either of these companies than the bottom dollar profits in our opinion. I dont know where else to post our concerns/frustrations, so anyone can see how put out these two companies have caused us and dont care, but if anyone knows of anywhere else I can post blogged concerns, please let me know.I have complained previously about a dishwasher that we had purchased that we had numerous issues with. Those complaints fell on deaf ears to Whirlpool and really Sears as well. I dont think all the washers are duds, but this one has been nothing but trouble, and Sears wont just replace it, Whirlpool dont care. I have been given the runaround that it is because there arent three (3) service calls in a 12-month period for the exact same issue. Well, I am sorry that it doesnt appear to be just one thing! I have had it with these services calls, parts having to be ordered, only to hit the crazy repeat button again every time! This is far from good customer service, in my opinion, but rather a way to ensure the most profit is achieved! Thanks.Sears and Whirlpool have the worst customer service ever!

Remember the old movie classic Network, with the line, Im mad as hell and Im not going to take it anymore? Well, that is me and my new self-cleaning Whirlpool ranges that requires a manual cleaning kit (provided by Whirlpool after my purchase). I am angry enough that I have approached an attorney and I hope that if you have your own story about an AquaLift fail, you will include it on my website **. Thanks...

Never worked proper form the start, always condensation, bottom froze and top unthawed and vice versa. No help from store or company. During any temp change the fresh food would freeze and top unfreeze and no matter how long you waited and changed settings. Junk.

I purchased this Whirlpool Cabrio Platinum washer on 12/1/12. I started getting an F1 fault and all the lights on the machine light up like a Christmas tree during cycles now. I thought I would research Google to see if others were having the same problem. I was VERY disappointed to see all of the same issues others were having with this high end washer. Without even calling a repairman, I know that this motherboard fix is $400+ based on all of the negative feedback. We have a large Whirlpool plant in my hometown, and I hate to see the lack of resolve by Whirlpool.

Extremely unsatisfied with their customer care. I purchased a washer and dryer 18 months ago and did not choose to purchase an extended warranty. I currently need a main control board replaced after the machine stopped spinning and draining. I hired a wonderful handyman, who originally suspected the lid--locking mechanism was the problem. When that was replaced and the machine still wasnt functioning, he determined the main control board needed replacing. This is a manufacturer defect and costs approximately $300 for the part, not including labor. Of course, my machine is no longer covered under the extremely limited manufacturers warranty that only lasts for 12 months, so I am stuck picking up the bill. Once done with all the parts and labor, its cheaper to buy a new washing machine especially because they still wont add a warranty to it after its fixed. I think its absurd that a manufacturers defect isnt continually covered under warranty no matter how old the machine is. Customer service continued to tell me I should have wasted more money on a company that doesnt care about customer satisfaction and purchased an extended warranty originally. Horrible investment! Will never purchase Whirlpool appliances ever again!

I purchased a Cabrio Platinum 4.6 top-loading washer with model number WTW8240YW0 in January of 2013. My machine has a consistent/re-occurring problem of not rinsing the clothes well. After multiple washings, including the extra rinse, my dark clothing still come out with lint, dog hair, dirt and white residue all over them. I have already checked to see if the hot/cold hoses might have been crossed. I also checked for water pressure to see if water is exiting the machine properly. It is still under warranty, and I have scheduled for a repairman. However, I will most likely return the washer to Lowes.

I have had my Whirlpool W10280546B HE washer for 1 1/2 years. For the last year, I have had constant problems with the washer leaving a large amount of residue (in spots) all over my laundry. I have always run my washer as instructed, and I only used HE detergent in the correct amount. This residue appears to be fine lint, but may be lint combined with detergent.I have used the washing machine cleaning tablets and powders, but this has not helped at all. No one seems to have ever heard of this problem. I have to clean off these spots which cover approximately 1/3 of each article with every washing. The dryer helps get some of it off, but not nearly all of it. Any suggestions besides buying another washer of another brand after only 1 1/2 years?!

I bought a Whirlpool fridge 4/23/2013. Thanksgiving it went out. I had a repair company come look at it to see how much it would be to repair. He said the compressor was out, it has a freon leak, and the electric board has a relay that is acting up. Basically it would cost $600 or more to fix. I only paid $750, mind you. Whirlpool customer service said if we pay to have it fixed then send them the paid receipt. They would then give me a 6 month service plan for future repairs if needed. Please tell me how that helps me now? A voucher for $200 or offer something to help me now. Not a happy customer. Thanks for nothing Whirlpool.

My Whirlpool dishwasher is 11 years old and has performed satisfactorily throughout. The utensil container is in the door, saving room inside but making it a bit less convenient to remove. The results are satisfactory, but I carefully rinse everything before putting it in the dishwasher. I dont believe dishes with hardened food would come out clean without this step.

I have purchased a Whirlpool Washing Machine Mode W/P WM ROY 6212SD(31089) Sl.No.INF 153400517) GRAY/CHR TN 6.5 on 05.12.2015 with two years warranty on complete washing machine. The warranty period over on 04.12.2017. Exactly after over 3 months the machine start giving noise and we had been in touch Whirlpool and registered the complaint during last week of March 2018 and their local service center people visited, charged Rs.500/- service charge and informed that the machine to be taken to their service center to ascertain the complaint. After over a week informed that the machine complaints of Tub Support, Seal, Bearing, Drive etc. and the estimate is Rs.5,900/- including transportation (hardly 6 kms). The machine cost was only Rs.16,900/- then. I am surprised to know that just after 3 months of expiration of warranty the machine went wrong and the cost or repair costs me Rs.5,900/- is very huge. I hope the concerned will examine this.

We bought a Whirlpool dishwasher (Ser# F21102027MOD, Model# WDF730PAYB2) after reading some of the reports that it was just as good as a Bosch. Wrong! We bought this washer March 17. On May 17, the selector switch and sub control broke down. We had bought this item at the HH Gregg store here, and also purchased a 5-year warranty which they said we cannot use because the dishwasher is only 2 months old. Is there a lemon law? And what makes this worse is that we called Whirlpool on May 18th. They could not get anyone out here until May 25th to look at it. As of this time, they still could not fix it because the two parts had to be ordered. Today is June 1st and the part is still not in? Makes me think, does this part always go down because its on back order? So you are fully warned, do not purchase a Whirlpool. If I can get some extra money, I am throwing it out and buy a Bosch because I dont think it will ever be fixed.

WRF989SDAW02 - Oct 2013 1st refrig delivered. After 4 repairs within 6 months, Whirlpool put in a request to the Exchange Review Board to replace. New refrigerator (same model though) was delivered May 19, 2014. 4 repairs later for the exact same thing with the 1st refrigerator, it was again sent to Exchange Review Board to replace. New delivery was set for July 30, 2014. When delivery company arrived at my house with new refrig, I was told it was smashed on both sides. They would take care of contacting Whirlpool and schedule a new delivery date. From July 30, 2014 to present I still have no refrigerator from Whirlpool. I have 15 documented phone calls to Whirlpool or JB Hunt (delivery company).

My dryer lasted 18 months and then died! All parts have been replaced. $700 and highly rated, I dont know by WHO but would love to have a chat with them.

Have owned my Whirlpool washer model# LSR 701 0PQ1 two years and had no problems with it before today... The washer was used once a week since I purchased it and only myself use it. There is only myself and my son and our loads are always small. Well today I put a load in and went to finish my other housework and when I went to check on the load, there was a weird smell in my laundry room. As I approach the washer to put softener in the rinse I saw a flash behind on the left hand side of the control panel where the size of load and water temperature selection is. I unplugged the washer and put the fire out. Have never had anything happen like this before with this brand. I already know I have to buy another washer but am scared to get another Whirlpool.

Whirlpool Washing Cabrio machine model WTW5500XW0 - I purchased this machine five years ago. After about a year I started having problems where the clothes were not coming out clean. I contacted Whirlpool and was referred for a repair. The repair man told me these newer machines need the Affresh product to clean out the machine so this doesnt happen. I bought the Affresh product and there is still a problem. Every load of wash has to be put back in for another rinse cycle, sometimes two rinse cycles. Its ironic because the cover of the booklet for the machine says low-water washer which was the selling point to buying this machine. Instead of using less water, Im using DOUBLE the water.

I purchased an 80-gallon electric water heater in 2009 with a Lifetime warranty. When the unit failed in 2021, I was told that Whirlpool no longer manufactures an 80-gallon tank. I was provided an R/A# and was told that Lowes should honor it with a like-kind replacement unit. Lowes originally suggested I order an AO Smith Hybrid online, (at my expense), return my old tank, and they would reimburse my account. When I went back to confirm this offer, it was adjusted to a $200 credit (suggesting that was the value at the time of purchase). Later, Lowes again adjusted their offer to cover $650 toward a replacement 50-gallon tank with a 6-year warranty and 30-gallons less capacity. Other manufactures do produce 80-gallon tanks and Lowes does have AO Smith tanks available online only. I would have to pay the difference beyond the $650 offer.I purchased the original 80-gallon tank because I need the capacity and I assumed the Lifetime warranty would allow for an even trade if/when something went wrong. The proper solution would be for Whirlpool/Lowes to offer a replacement value for any comparable 80-gallon tank regardless of the manufacturer. Currently, similar tanks average $1300-1500. (Westinghouse w/ Lifetime warranty at Home Depot). Lowes should also be able to order the tank for in-store delivery as opposed to having me order online at my own expense. Meanwhile, the current tank is leaking and will soon be out of service...

Over the course of the 9 years that I had this hot water heater, I had to have the smart control box on top of the water heater replaced 3 times for burning up. The wires in the smart control box literally burned up and melted together. I am thankful that I was home each time it occurred, because if I had been at work when it burned up and not able to shut off breaker to it, as I did every time this happened, my home may have burned down because of it. I did just get Whirlpool to replace this hot water heater with a brand new one. However I have now paid installation costs twice. Thats not right. I had to pay a plumbing company $725.00 today to just install this new one. I bought the highest priced hot water heater that was also considered top of the line 9 years ago. I did this because Whirlpool is a reputable company and it came with a lifetime warranty. This doesnt make me happy and satisfied though when I have had to pay to have it installed twice. The installation costs more than the price of the brand new hot water heater! I also called around and did my homework first. The company that installed it was actually the lowest price of all of them.

I purchased a 50 gallon Whirlpool water heater, model FG1J5040T3, in November, 2005, and have had the same experience as reported by the hundreds of others, whose comments I have been reading. Basically, pilot wont stay lit. I called Whirlpool, relight the heater, when it doesnt relight, wait to receive repair parts, call a plumber, and pay to have them install it, then repeat same problems. Each time going for a week or so, without hot water.After relighting the heater 10 times in the past year, and service calls, Whirlpool authorized me yesterday to return it to Lowes, and get a replacement. I need to hire a plumber to unhook it, haul it to Lowes, get the new one, and install it. It cost me about $300 to $400. Will the replacement be any better? I am considering just replacing the heater with one made by Rheem.

We bought our Whirlpool refrigerator model # WRT318FZDB02 July of 2019. We liked it very much. The beginning of January 2022 we started having issues with things freezing. A few days later nothing got cold. The appliance technician that checked it out said our seals on the compressor were bad and needed a new one. He told us we were better off buying a new refrigerator. I contacted Whirlpool support and they told me the same thing. Our previous refrigerator lasted over 30 years!! I would think Whirlpool would make their refrigerators last longer than 2 1/2 years!!

I have owned a Whirlpool Cabrio HE WTW6400SW3 for two years and have had nothing but issues from the start. Control panel was replaced twice under warranty. Also the clothes (socks underwear) were under the tub blocking the drain. This is not covered under the warranty. I was told by the repairman that this is the usual issue. He told me they took the front loader design and just stood it up with no protection from garments and coins getting under the tub, through the under tub filter often and into the drain pump. You are kidding me? Almost $1000 for this washer and its so ill designed. I have read forums that this has been an ongoing issue for several years yet Whirlpool continues to build these. I dont vent to forums often but just now I finished removing the tub to remove 2 socks and 7 cents. Also, I had to remove the drain pump and found another 16 cents inside it. So far the pump has not been ruined but this time water is coming out from the machine so will probably be ordering another pump for it as well. The wife wants it out of the house tomorrow and not another cent spent on it. But it is only two years old. What do you do? If you are reading this because you are searching for a new washer do not purchase a Whirlpool! I have gotten nothing but grief and was put off by their customer service dept as well. I guess after fielding so many calls about the same thing they have been told to just put all the calls off as no big deal. I am sure Whirlpool is making a killing off the sales on this unit. The claims made during the sale convinced me. What a joke. Look around the internet and you will find hundreds if not thousands of the same issues.

I bought a 3 burner glass hob under your built-in cooktop category (model no. AKCG 930-90 cm) in Nov. 2015 from Coimbatore, Tamil Nadu. In the month of April 2015 I started having problems with the medium burner. The problems was rectified on 29-4-2017 after some replacements that cost me Rs. 5000. After two months again the same problem occurred, the medium burner was not igniting again, I registered a complaint on 5-7-2017, the representative came and did some maintenance and left but the same problem resurfaced after a few days.I was fed up of complaining and started using the burner during necessity by placing a weight on top of the knob. Finally on 15th Feb 2018 while I was using the stove the glass top cracked into pieces. My experience of the companys built-in cooktop is horrible and bitter. Every time I registered a complaint the representatives used to attend the complaint after 2 weeks and that too after so many phone calls. I am really dissatisfied with the service and quality of the product. I therefore strongly recommend customers not to buy this product.

Weve had our Whirlpool Cabrio washing machine for about 3 1/2 to 4 years. At first, it left our clothes wrinkled, so I purchased a steamer to help remove the wrinkles. After a few months, it started making a terrible clanging noise. My husband was able to repair and it ran okay for a while. Over a few months, it got louder and louder. It does not get our clothes completely clean. Some even come out dry on one side. Now, we are getting an F50 code and it shuts down after 1 minute. After reading the reviews, I agree Cabrio is a bad product. What happened to the trustworthy, best value Whirlpool name?

The top of the range stays very hot. Not the burners -- just the top of the stove itself. Now the oven pilot wont light and there doesnt seem to be any sound or smell of gas when I try, though the range works fine.

I purchased a brand-new, $4600 36 gas range online. They finally installed all appliances by 10:30 pm last Friday, July 8, 2011. On Saturday, July 9, 2011, I woke at 2 am to weird smell (gas). I opened all the windows and went back to bed not sure since we never had gas before. Gas company came out that day and determined that the burners were bypassing gas. Jenn-Air said it was normal for some gas to come out and that they have sent the repair technician out three times to not find any leaks. The gas company red-tagged the stove saying it was hazardous. Jenn-Air has terrible customer service. I was on the phone Monday to Friday this week, every day talking with safety managers to supervisors with no results. This will be the LAST Jenn-Air purchase EVER!

Bought brand new, Whirlpool front load washer and dryer, from Corbeil. Got both items home and connected and levelled (yes I took out the shipping bolts). Did my first washing and watched my new washer dance across the floor. Called Corbeil and they told me no refunds. Best they could do was to send out a Tech to check it. Tech came, changed the shock absorbers, a token act because the machine danced as much as it did before. Please for your own well being DO NOT buy this product and DO NOT buy from Corbeil. There are other products on the market that advertise items that dont shake.

I have a whirlpool water heater. This is the third or 4th time that the upper sensor failure code has come on. Our water heater turns off all the time and we have to fire it back up. In the past few months, it has started pouring water out from the long tube on the side of it anytime we turn it on for more then 10 minutes. The last time we called a plumber, I was trying to get a quote on a tankless water heater. Ive been so fed up with ours and I thought that would be a better route to go. The plumber explained the negative sides to a tankless water heater and explained that our water heater was a really nice, really expensive and fairly newer model. I told him that I had just gotten it about four years ago. He said he could just fix that one. So after looking at it, he acted as if he didnt know what an upper sensor was and told me it was under warranty and that I should call for the parts. Every time we have called for the parts, they send the same box thing on the front of the heater and every time, it doesnt fix it for long before it says the same thing. And now, like I said, the water heater has now added the problem of pouring water out of it. I need help. I dont know what to do. Im tired of not knowing if Ill have hot water or if the water heater is going to pour out water. Im pregnant and worried that if we cant get this fixed Ill continue to have this problem along with having a baby to take care of. Please help.

I bought a Cabrio washer in 2009. I started receiving the infamous F51 code. When I called Whirlpool, they refused to even acknowledge that there is a problem with this washer. When I brought up the pages and pages of complaints about it, they acted like they did not exist. I hope this review will deter people from purchasing one of these faulty products!

My washer is nearly 7 yrs. old. It has almost been a full-time spectator sport. Good thing its in the kitchen! Twists sheets so badly - on sheets setting - that it stops and I must undo the balloon its formed and rearrange the wet, heavy 2 sheets and 2 pillow cases. Now, it cant even finish the clean washer cycle without stopping. It seems it doesnt use enough water to do the job of washing items thoroughly. And it balks at heavy loads - which is what we bought this washer to do - blankets, rugs, quilts, etc. Two people, now only one, and two small dogs. I should have at least 10 years of service from that purchase. Repairman says $300+, and he sees it as a very common code. Build them to last or give up. Im disgusted with Whirlpool now.

I bought my Whirlpool induction stove several years ago. We normally use a toaster oven for baking as we are only 2 in our home. Last year I decided to cook a large turkey for the family. I threw the turkey into the oven and started cooking it. After an hour or so I decided to start cooking the potatoes etc on the stovetop portion. My potatoes started cooking and my element shut down. I did everything I could to get it going but finally resorted to the manual to see if there was a suggestion. The suggestion was that the oven had heated the burners too high and that I had to shut off the burners and wait for 5 minutes and try again to use them. The oven was only cooking at 300F. I waited 15 mins to get it running again. The stovetop went out once again and I had to stop cooking. Conversely Ive had the same issue with the oven. Ive been cooking in the oven and have had it shut down as a way to address the stovetop being too hot. How am I suppose to cook on this unit with any kind of confidence? I did an online chat with a rep today and they suggested getting a technician over to the house. I was told I could pay $129 to have them look at it. This is obviously a design flaw that I was never told about prior to my purchase and would never have bought had I known. Shame on Whirlpool!

I purchased a new Whirlpool Cabrio Platinum washing machine 2 years ago. Do not like it at all. Does not get my clothes clean. Pulls threads in my clothing. When I wash clothes on the normal cycle they are barely damp when the cycle is finished. When I use fabric softener it leaves blue spots on my clothes. I cannot afford to buy another washer so Im stuck with this one until it breaks. I would NOT buy another Whirlpool high-efficiency washing machine ever again.

We purchased the Cabrio Agi top loading washing machine in 2011 (3 years ago). After 2 years it started leaking from the plastic drum (Bearings?). Luckily we have it in the basement on concrete floor, so there was no damage, just frustration. This was poor purchase on our part. We should have searched for more reviews. The wash time is ridiculous; it is too long, an average of 50 minutes per load. I dont know about how clean the clothes were, I guess they were OK. I didnt notice a smell, or them looking dingy. The Cabrio is a piece of junk if the bearings went out after 2 years?? We just purchased a heavy duty Speed Queen, top loading, agitator washer. My wife loves this, its like the old Maytag we had. They told us they wont be selling these washers after next year. Buy them while you can. The Cabrio is headed to scrap yard.

I purchased a built in black stainless-steel Whirlpool refrigerator in June and took delivery in September 2017. It quit making ice in December and I was told to replace the water filter. So, I did - still no ice. Fast forward to May 2018 still not making ice so finally got repair person out under warranty. He could not figure it out so reset it and said to wait 24 hours and see if there is ice. There was no ice. AND in the morning the whole unit was not working - lost all my food in the fridge and freezer - NOT covered by warranty. A few days later a different guy comes and says the guy that was there is an idiot and no longer with the company. Again, this guy can’t figure out what the issue is between himself and the Whirlpool tech on the phone so he does his thing and gets the fridge on again. Still no ice. Fast forward to 6/20/18 repair guy has been out 3 times and not been able to figure out the issue between his knowledge and Whirlpools team on the phone with him. At one point it worked for a few days and then died again and AGAIN lost all food in fridge and freezer - NOT covered under warranty. As of today even though I have not had a fridge since 5/10/18 and they won’t be back until 6/28/18 and they are just shooting in the dark on the repair cause they never have figured out what the problem is Whirlpool will not replace the unit until this attempt fails. If this attempt fails then they will review/recommend replacement of the unit which will take 2 weeks.That means that Whirlpool is OK with the consumer being out of a refrigerator for almost 3 months or more, losing time and money at work to meet with the repair person multiple times, having spent thousands of dollars on the unit and losing hundreds of dollars’ worth of food. Not to mention the inconvenience and cost of not having refrigerator for a family with a working mother, 2 teenagers and a 90 year old grandmother/great grandmother. But, hey it’s the way the warranty works right?!

Whirlpool Cabrio washer - Its very expensive and it quit after 3 years. Repairman said computer component went out and it would cost $450-$520 to repair and it wasnt worth it. He also told me I should have read reviews first. Whirlpool said I should have bought extended warranty. No more Whirlpool appliances will be bought for our homes or business.

Water filtration unit was leaking only when someone got water. It pooled into the bottom of fridge and ran out under the fridge and because of the slope of the floor was running back towards the wall. We didnt notice until our laminate wood flooring was starting to swell up. It was probably leaking since the day we bought fridge brand new, but took us 4 months to notice. Whirlpool said they will not fix our flooring, only the fridge. We had to make a homeowners claim which we did. When the contractor moved the fridge back after replacing all flooring it starting leaking from the ice maker unit. Only when the ice tray filled it would gush out water. Our flooring is now ruined a 2nd time and Whirlpool will not fix the floor. Repairman said that Whirlpool used rigid parts in the water and ice maker units and tons of people are having the same problem. Since there is no flexibility in these parts they break when the fridge is moved. Whirlpool sucks and I am fighting with them and Lowes to get this fridge replaced with a non Whirlpool appliance. I will never buy Whirlpool again.

We have had our Whirlpool oven for 3 years now. They make top of the line products and the oven cooks very well. I have cooked a lot of cakes and cupcakes in my Whirlpool oven. If I had to buy another oven it would be a Whirlpool.

Whirlpool Dishwasher Model WDT7820PADMO was installed last October. Small parts began detaching themselves from the first day. Then machine leaked onto floor two weeks ago and I shut it down. As it was purchased from Sears, they and Whirlpool have batted responsibility for repairs back and forth until proof of extended warranty was supplied to Whirlpool. They then scheduled a repair job for a week later with an unqualified technician, who naturally refused the job. Upon callback, I was rescheduled for a day two weeks hence. As it turned out, the repairman would not be near my home on the appointment date. Luckily, I tried to move the appointment up, as the repair service said Whirlpool did not supply proof of the extended warranty. I saved five days waiting time by rescheduling, but have to supply proof of extended warranty yet again. All this for a dishwasher that takes three hours per load, and doesnt do a particularly good job of cleaning.

Weve owned a Whirlpool Gold Series Dishwasher for about seven years. There has not been a year that has passed that we have not had to place a service call with a local service provider. (Each service call costs $85.85.) The upper tray has come off the tracks more than 10 times. The drainage mechanism broke the first time we used the dishwasher. The fuse box (which is amazingly a self-contained, enclosed, black box) has blown twice, has to be completely replaced, and costs over $180. The second time it broke, I ordered, paid for, and had delivered the replacement part only to find out that the broken part suddenly started working again. (I guess Ill have the $180 part for the next time it breaks.) To suggest that this product is junk is an understatement. It will be replaced very shortly.

Whirlpool corporation is one of the worst company Im dealing with, we bought a new home and had new Whirlpool appliance incorrectly installed in Sept 2018, I raised a ticket in Oct 2018 for my dishwasher which doesnt open properly, flamingo services in Atlanta came and unplugged dishwasher saying its not installed properly. I wait for more than 30 days for parts to arrive and my dishwasher to be fixed. Called Whirlpool/Flamingo. Both dont give confirmation as to when the parts will arrive (note they havent been shipped by distributor). Wow seriously??? Please Im already facing inconvenience since more than month on a brand New appliance. They say no compensation no replacement. Only I will have to wait indefinite time for dishwasher to be shipped and repaired. So much of inconvenience and customer service says she will not call me back and I will have to follow up? What service is this, infinite wait??? Mine is still in warranty, #Georgia #cumming