I bought the french door refrigerator Sept 2014. Recently the change filter light came on so I bought the filter. I read the instructions and then when I went to install it, the filter door would only open about 10%. I called Whirlpool and explained it was obviously a manufacturing error. They didnt care. Out of warranty. Everyone can make a mistake but when you wont own up to it and take care of it, that defines your character or lack of it. I think I will video the whole thing and put it on YouTube.

Whirlpool’s customer service is one of the worst I have encountered. They consider a 6-7 year old $1500.00 range to be old! I said to her, “Wow, if the population was to throw their Whirlpool appliances into the landfills after 7 years, this would be quite a horrendous situation.” I think its disgusting for a company to build appliances with a shelf life of 6-7 years and with only a 1-year warranty! What a horrible brand! I will never buy another Whirlpool brand product ever again. You spend $1500.00 on a range oven and then around 5 to 7 years the control board blows out and costs another $500.00 to replace plus a service agents fee to remove and install.I asked the Whirlpool agent if I could get the control board discounted and she refused and said, “I am sorry, we are unable to help you.” Pathetic! Their cost on these boards is around $120.00 or so. I was told by an appliance service rep they could discount that $500.00 board even half and still make a decent profit. Do not ever buy Whirlpool. Go with other brands instead. Their customer service policies are horrible. Your hard-earned money will be buying an appliance with a 6 to 7-year shelf life before major repairs.

Be very careful when you buy this heater. It will go bad within a short time, and you wont have any hot water heater. You call Lowes, they wont take it back, they will tell you to call Whirlpool who may send you a part or send someone to fix it. No hot water for many days. Again, after a short time, it will stop working and by the time you get it fixed, again no hot water for a long time. This is the pattern with this piece of garbage. So you get disgusted, rip the thing apart and take it to Lowes for a refund.. Sorry Dude, they wont take it...it is stated in their receipt or on the literature that came with the heater. Your best bet... put a bunch of dents in the heater and tell them it was damaged when you opened it... Lowes will be obligated to refund the money. With so many complaints on Consumer Affairs and other web sites, why is Lowes still selling this heater and no other brand??? Maybe Superbowl tickets or a trip to Hawaii for the buyers...who knows...but one thing for sure, since Whirlpool does not respond to these complaints, I will guarantee you that their other products will suffer in sales because, I for one, will not buy another Whirlpool product.

I have had the Whirlpool Cabrio washer and dryer for the last two years. I HATE them. We purchased them from Lowes at a price point of around $800 each. What we expected and what we got were two different things. The washer was horrible from the beginning. It is impossible to wash a load of clothes without the UL unbalanced load indicator. It is impossible to balance a load. I have taken wet clothes out and put them back in with no luck. It takes hours for a load to finally wash. I have all but given up as I have been told it us unrepairable and too costly! Now the dryer has decided it will no longer dry clothes. It has never been a good dryer but now it takes at least 120 minutes to dry jeans. Do not buy a Whirlpool! I will never have another Whirlpool product in my home... RIP OFF.

Recently, I was having a problem with my Whirlpool gas range so I contacted the 1-800 number. Long story short, the repair cost was so high I would be better off getting a new range. But believe me, it will not be a Whirlpool.

Have used washer since 2005. Still runs today. Minor repairs done. Is reliable brand. Whirlpool gold model washer purchased at navy exchange. Will buy another whirlpool again. Have bought other brands which lasted 7yrs and then needed replacing. This whirlpool is the best. Lasted 15 yrs and still working fine doing 5 loads a week.

Lets just say Im not surprised by all the negative reviews on here. Im just one of many in the fishbowl! Been without a fridge operating for 6 weeks and still waiting for action, been on the phone with them everyday and no resolution. Although the service technician/provider is also not cooperating but my word, they wont buy me a new fridge of course and only offer a simple 50$credit and nothing else. DONT BUY WHIRLPOOL. Have had nothing but troubles with 2 fridges now!!!

I purchased a washer, dryer and refrigerator from Sears and it has been a terrible experience! The fridge broke twice, the dryer broke twice, and the washer broke around four times! I was told that since they fixed it last time for free, this repair was on me! If all the items didnt break numerous times, I would not be upset. But for all the items to break so many times, thats telling me that I shopped at the wrong store! The Whirlpool Cabrio sucks! So, I was told by Sears on 8/1/11 to ** it up!

Having multiple apartments I have some experience with water heaters, with that being said, old school water heaters would last 30 years with basically no maintenance. Since those old, manual no BS flashing light codes were replaced with Whirlpool brand, I see constant problems. Honeywell valve/motherboards was the worst thing that could have been put on any equipment. More or less they all failed within few months past warranty expiration date. Replacement part is cost almost half of what brand new product costs. When called customer service, they are aware of said problem but will not help, or recall above product. There are plenty of videos and forums of people complaining about the same issue. Being poorly treated by customer service, I know that I will no longer be spending my money on whirlpool brand. 3 years off of the water heater is a joke.

We purchased a new Whirlpool Cabrio washer, model #WTW6340WW0, and dryer unit 2 1/2 years ago. We did our research online; Consumer Reports got great reviews everywhere. We went to Lowes and was told that this set (washer/dryer) was the top of the line in top load washers, so we purchased it. Now 2 1/2 years later, our washer is out of service, bad power board is the suspect and maybe the pump. I have heard that there may be a class action lawsuit coming down the pipe against Whirlpool and would like to know more info if it is. We paid nearly $1,000.00 for the washer and like other complaints, we were led to believe that we would get 10-14 years service out of the unit. But that did not happen. I think Whirlpool, Consumer Reports and Lowes should all be held accountable for misrepresentation. I can assure you that all of their executives received attractive bonuses for misleading the consumer. I would not recommend Whirlpool to anyone, Consumer Reports nor Lowes.

Dishes are very clean and the machine is very quiet. Only downside is the silverware in the door is not easy to load. The layout is very good with easy adjustments. Again, the downside is the silverware in the door is inconvenient. The easiest way to load is to basically leave the door partially open. With the door fully open you have to slide the silverware in sideways where it also tends to catch on other silverware. Perfect for 4 people. This was the best looking stainless steel dishwasher for the money. Whirlpool Gold Series.

This complaint refers to model number ET8MHKXMB. It was purchased in November of 2008 and the fan had to be replaced on May 29, 2012. The cost of this repair was $189.79. This is a terrible thing to have happened. Obviously, the fan was made cheaply. We are very dissatisfied and will not purchase another Whirlpool refrigerator ever!

I have been noticing my husbands shirts as well as my clothes continue to get what are spots of bleach and I do not use bleach on anything other than whites. This has been going on for quite some time and I noticed this morning another outfit is RUINED because of bleach spots. I decided to look up on the internet if this is a problem with this machine - AND IT IS! I am so disappointed I could cry. The clothes I have are donated to me. All my clothes are hand-me-downs - and my Whirlpool washing machine is ruining all my clothes and my husbands.

Oven was purchased new from Home Depot. Right off, the top black glass surface got scratched. Not sure how it happened. Seems to scratch easily. Then, the oven temperature for baking was found to not hold consistent. While pre-heating the oven for 350 F, the temperature goes up to 375 F, then well into the baking time, can drop to 100 degrees less (275 F). Oven feature is called accu bake. It ruined the baking and seems to be anything but.

Bought this because it was a Whirlpool product and liked how it was supposed to work at the store, HhGregg in Downingtown. Anyway one week in we started having problems, clothes not being washed well, and constant problems of dripping wet clothes, like they were never spun at all. Would have to readjust all the clothes, respin, most times we have to that that every time we wash clothes and have to respin more than once and even then, clothes have too much water left in them, so it takes forever to get our clothes dry. We have a service contract with Sears, we have repairmen out a few times. Get told, dont wash towels in it, only do very small loads, supposed to be a large capacity washer, nothing wrong with it. Now its worse than ever, terrible product. I want a different washer, its rusting at the lid, its only at the most 2 yrs old, it was expensive and am very, very frustrated!!! I want what I paid For!!! Whirlpool, shame on you for putting out such crap.On to my next problem with a Whirlpool range, again bought it because it was a Whirlpool. We had our Kitchen remodeled and the range I had was white. We needed a stainless steel range, Bought the Gold series AquaLift convection oven. This is the most horrible piece of crap. The convection oven does not cook as a convection should, food takes forever to cook on convection, reg feature works faster and hotter than the convection. In my old range I used the convection feature always unless I was baking a cake. Then used the AquaLift feature to clean my oven, it was not dirty , but I like a sparkling oven, so followed the directions, set it to clean. It looked the same after it supposedly cleaned the oven. Nothing was cleaned, tried it again, it was a little more dirty, something had spilled. I wiped out the oven, used the AquaLift self cleaning feature again, same results, old oven, self clean, the oven after a cleaning cycle, only ash was left, wipe it out, it was spotless. So I called for repair, the repair guy was here about 5-6 different times, tried this and that, replaced a heating element in the oven, turned the temperature up in the oven, so now when I bake, I have to figure out what temp I need to put it on. Tried that, even admitted that the AquaLift feature was a bust. I contacted Whirlpool, I want it replaced with a different model. This range is about I and a half years old, want to replace it but again was very expensive. Its a terrible product, it cant be a coincidence, that both newer appliances made by Whirlpool are terrible!!!! Combined they cost me almost 3000.00 dollars. I feel that I have been ripped off definitely did not get the great products that I thought I was buying. No response from Whirlpool, no satisfaction. I want them both replaced or my money back, take them out of here, they are useless!!!!! I will NEVER buy another Whirlpool product again, and have told everyone I know about the terrible quality of these products.

We had to buy a new fridge in 2000 because ours broke. Following consumer reports, we went with a side-by-side Whirlpool gold and was it pricey! Within the first five years of its life, we had to replace the fan twice...the bar that separates the fridge and freezer could have fried an egg--it was so hot! When I had to replace it the second time, I pitched a fit to Whirlpool and they could care less! Now I see that the inside wall of the fridge section has cracks forming! I know the average lifespan is 10-15 years but I still will say that I will not buy from Whirlpool anymore! Their stuff is very expensive and it just seems it has too many small things that do not hold up!

Good microwave and will have 1100 watts Of use for TV dinners and warm up food. Do well and goes well. Please use this as well to warm up TV dinners smaller than most. Test them and see what is best. Go.

Bought this washer in May of 2019: Whirlpool - Whirlpool - 4.5 Cu. Ft. 37-Cycle High-Efficiency Front-Loading Washer with Steam and Load & Go™ XL Dispenser - Chrome Shadow. Model: WFW6620HC. SKU: 6313774. Paid over $1,000.00 for it. FIRST TIME washing our sheets, we had snags & rips. I immediately called and was referred to Whirlpool and then referred to an outside repair company. They sent a technician out who said everything was functioning properly despite having ruined 3 sets of sheets (these were not all washed at the same time & I didn’t realize they were being snagged until making the beds).I continued to use the washer - clothes were fine, but yet again, MORE sheets and now comforters RUINED!!!! I called YET AGAIN after troubleshooting the problem myself and finding that the drain holes in the drum had metal pieces sticking up causing the items to snag & rip. Another day taken off work to stay home for the repair. The repair guy comes out, the part was broken. So now I’m left once again with a faulty washing machine AND no ETA on when the new part will arrive and be installed AND having to take yet another day off work.7 sheet sets, 3 comforters, multiple shirts, & multiple bathing suits RUINED & was told there was ‘nothing they could do!’ I will NEVER EVER AGAIN purchase anything with the Whirlpool logo. It’s JUNK! Just an FYI, this was initiated in May of 2019 and it is now the middle of September 2019 with no fix updates. Who can go months without doing laundry???? Once again, poor customer service and JUNK of a product!

Bought the model before this just over 2 years. Conveniently it broke just after the warranty expired. I chose not to buy a extended warranty as my last fridge from KitchenAid is over 20 years old and never had a single problem with and still operates like NEW. I can’t say that for my Whirlpool which was very expensive. It has been with an issue within the ice maker for over 8 months. Every computer board has been replaced twice with no fix. Then tried to replace the cooling fan within the ice maker unit seven times. Whirlpool could not find the right part, as the wiring had changed mid model and have no record of when it was changed and what models affected.Certified Whirlpool technician was great and so apologetic. I had taken 7 Mondays off to meet him to only have the wrong part time and time again. Whirlpool support tech line basically said he was wrong, yet I witnessed all visits and my 3 plug fan unit did not match Whirlpools newer part that was 2 plugs. I was not happy missing so much work because Whirlpool is incompetent. Finally my tech ordered a whole new ice maker, including the cooling fan. Lo and behold, Eighth time, parts did not match. He again called Whirlpool tech support and reordered another set one final time. Another Monday to find that this time the parts did fit, but cooling fan still did not work. He called Whirlpool tech support again. They started to trace wires one by one.Whirlpool tech support said it was a bad or broken wire somewhere in the cavity of the fridge buried in insulation and was not replaceable. In other words I have a $3000+ refrigerator that is useless. Whirlpool said they would replace the unit. But when I called, they said since I didnt have an extended warranty, they would prorate it and it’s going to cost me over $1000 of my money to to replace due to a manufacturer wiring defect after only 2 years. What the Heck, I was willing to pay to fix it, but Whirlpool can’t fix it. Don’t buy a Whirlpool product as they are Junk and do not stand behind their BRAND!!! No matter who I talked to, they kept falling back to their word track of it’s my fault I didn’t get an expensive extended warranty, yet they can’t fix a wire they installed incorrectly.Wires don’t just break after 2 years. You get longer warranties for cars for the Love of God. I asked them to just send me the money they were willing to put towards a new Whirlpool fridge, so I could buy a Real Brand that stands behind their products like KitchenAid. Of course the answer was NO. Buyer Beware, don’t buy a Whirlpool anything. Did I mention my Whirlpool certified technician was having a Whirlpool dishwasher issue that Whirlpool can’t fix and that’s his profession. Same type of response. Don’t Buy Whirlpool Products, they are Junk and you will get No support from Whirlpool!!!

I bought the front load washer 4 years ago. The tub bearing suddenly broke. We have 2 people in the house so the washer is not used more than 4 times a week. I was told it would cost $700.00 to repair. The washer was bought with a stackable dryer. Now Im told they no longer make a washer to go with the dryer. I called Whirlpool/Maytag and they could care less. The explanation I was given is that it is a man-made appliance. That is the worst customer service I have ever gotten. I would never recommend Maytag/Whirlpool. In fact I will highly discourage against it.

Whirlpool Calibri washing machine - I have the washer for 4 years and have replaced four computer boards to the tune of nearly $300 each. When Whirlpool was told of my experience, they said they were sorry. Obviously, I am too and will not buy again. You would think they would give me one board at no cost, but I guess words are cheap.

Two days after the one year warranty ran out on our front load washer it started making a terrible noise. Of course the Whirlpool warranty was no longer in effect. The good news I was sold an extended warranty from Nebraska Furniture Mart. Called the Service Provider and was told they will only service the washer if it is not working. After several more calls they scheduled a service call in 10 days. We are a family of four, yes no washer is a problem. Finally the technician showed up and said the main bolt holding the drum assembly in place had broken off. He would have to order the bolt. It is now on backorder for 3 weeks. No washing machine for 4 people and now nearly a month is a pain. Not only did my calls to Whirlpool do nothing but the calls to the third party Warranty Company have been very frustrating. My call to the salesperson at NFM was very helpful, but didn’t help get our washer fixed. This is our second and last set of Whirlpool laundry pairs in less than four years.

We bought a Whirlpool front door open washer machine from Best Buy on Oct. 2, 2011. We didnt start to use until our basement got finished. In November when the basement was ready, we found out that the machine didnt work at all. We called A&E factory service as suggested by Best Buy. They sent technicians 3 times in 2 months to check the machine. Now, it is 3 months later since we purchased the machine, the machine is still not working. We contacted Whirlpool, and they would not exchange to another machine, instead, they told us they will send another technician to check it once again. This machine costs us $800 before tax, but until now, it is still not working. Can you tell us what to do? We called Best Buy and they said this machine is under factorys warranty. So we called A& E service, who said that if Whirlpool called them, they will tell them it cannot be fixed. However, they need Whirlpool to call them because they work for Whirlpool. Is 3 month waiting not enough for a brand new machine to get fixed? And the worst thing is we still owe money to Best Buy creditor. Please help us to get rid of this! Thanks!

My wife and I have had a Whirlpool Gold 5.8 cu ft gas range for just 5 months and have already begun to have intermittent trouble with it. She can use the oven to bake cookies in the afternoon and then try to bake dinner a couple of hours later and the oven will not preheat no matter how long she waits!! This has happened three times now and we are waiting for a service technician to come out.. Pretty sad when you buy a top of the line appliance and begin to have trouble so soon.

We have been having white plastic pieces shoot out with our ice the past two days. We have only had this fridge for about 15 months. After reading these reviews; I am assuming when I call the service will be terrible as well as any fees for them to fix it. I sure hope it is under warranty; or I will never purchase Whirlpool products again.

I hate this washing machine (Whirlpool Cabriolet) with every ounce of my being. That may sound harsh when talking about a washing machine. But, I assure you it is warranted. I have owned many washers in my day. This machine came to me after a family member passed away. The machine was almost new and had not been used very much at all. I found out very quickly that in order to simply wash a load of laundry could take as much as four hours. Every time you go to do laundry you get continuous codes and alarms. So it is a series of trips up and down the stairs to reset the machine, try to equalize the balance, and in many cases I have to unplug the machine and reset it all together. I have researched it extensively. And I have followed the instructions in the manual and from online instructional videos trying to resolve the multiple issues. I cannot wait to get an average everyday washing machine that is not too smart for its own good. I hate, hate, hate this machine!!!

Whirlpool freezerless refrigerator quit after 17 months. Bought it brand new. APPLIANCE INFORMATION. Merchandise REFRIGERATOR. Brand Name WHIRLPOOL. Model Number WRR56X18FW02. Serial Number U90502841. Highly disappointed!

I am a fan of Whirlpool and I think the issues I have with this Duet machine is more because of the style but who knows. This is a front loader with lower water usage. It would have never gotten my sons sports uniforms clean. Never. The gasket around the front loading window frequently clogs so water doesnt drain. And perhaps worse, the drawer where detergent goes stays wet so it had gotten moldy and I didnt realize it. Now I remove the drawer after every wash so it can dry and I leave the loading door open as well. That just seems like a major design flaw and health issue.

We bought a Whirlpool Cabrio washing machine a year and a half ago. It started making loud noises over time and finally stopped. Whirlpool did advise us that it was out of warranty but suggested they send a factory repairperson out. They told us depending on the problem they might pay the bill. It turned out that a nut holding the pulley had not been tightened up properly at the factory and had no restraining device, so it simply rattled off over time. Since we dont use the machine that much, the problem went past the 1-year warranty. It cost us two hundred and fourteen dollars for repairs. I could have put the nut back on myself for free. The service guy also said they had multiple similar problems and I should contact Whirlpool and they would probably work with me. No chance. They only kept repeating that it was out of warranty. I even talked with a supervisor who said the same thing. I asked to appeal further and she refused to give me anyone else I could contact. I asked for their legal department information, and she said she did not have that and I would have to get that through my attorney. What a joke. No more Whirlpool for me.

I called Whirlpool to have my dishwasher and fridge fixed. I knew exactly what was wrong with my fridge. I asked how much it would cost and was told $129.99. I asked why so much. I was told that it included the labor and service charge. I asked if I would need to pay for both units if I did it the same day. She said that the company provided a 30-dollar discount. I decided to only service the fridge at this time. I spent the entire day today, waiting for the service person to come. And when he showed up, I told him that the fridge needed a computer board. He then started telling me that it would cost $200 for labor. I explain that I was told that it should be $129.99 for service call and labor. And he said, No lady, its $70 for the service call and labor is $200. I then called Whirlpool where I spoke to multiple people within a forty-minute call to explain that this is absolutely wrong and that I am not going to pay for the service call. I then spoke to a Niki (3544) who is supposed to be a manager, who basically said my problem now is with the service company, not with Whirlpool and that there is nothing they can do even if they misquoted me. I agreed to pay $129.99 for service and labor, not an $70 service plus labor. I am so upset because I have been a client of Whirlpool for ten years. I have called for service on multiple items in my home, and I have never had a problem. This is so outrageous. I absolutely expect Whirlpool to rectify this mistake. I am also going to report this matter to the BBB and to Fox News. Whirlpool representatives should be able to provide a quote for one thing, and then when the service comes to your home, its a different amount.

My 4-year old Whirlpool Cabrio (model WTW6600SW2) has gone out. It cost almost $300 just for the part to repair. It was lightly use; the average use was about three-four loads a week. Thats almost half the cost of what the whole machine will cost if new. I am irate. The customer service was no help. I will never buy another Whirlpool product again..

I purchased a 50-gallon Whirlpool natural gas water heater (12 year warranty) from Lowes approx 2.5 years ago. Just before Thanksgiving, the pilot light started going out once a day, then twice a day. Now, I can light the pilot light in Pilot mode but as soon as I release the red button, the flame goes out. I called Whirlpool and received phone troubleshooting support resulting in a recommendation to pick up a new thermocoupler from Lowes which I did. While searching for someone to install (unfortunately Im not that handy), I ran into the thousands of complaints filed about the very same problem Im having over a number of years and right up to todays date. I called Whirlpool back and got the same song and dance. Theyd be happy to help me troubleshoot if I can get the required meters etc. to test devices, do draft tests, etc. They claimed the problems were fixed with the newer model that I have but certainly cant explain why I have exactly the same issue. What they are not willing to do is stand behind their product and get me hot water. Tried calling Lowes and got the response that I have to deal with Whirlpool. It appears that this newer BFG model is just as flawed as the older model and the warranty is pretty much worthless other than getting a few parts. I used to think that Whirlpool products were reasonably good, however, I will never purchase another.

We bought a WRS325FDAM02 Side by Side Whirlpool Refrigerator and from day 1 we have been having problems with rust buildup on both doors. Bought it in July 2014 and have had the service people over to figure out the problem many times. They finally decided to replace the doors which didnt help because the replacement doors are doing the same thing. We have bought everything they told us to buy to clean and try and prevent the rust from coming back but nothing helps. Our warranty was ready to expire so we bought the extended warranty only to find out that cosmetic issues are not covered under the extended warranty plan... Stay away from this model refrigerator... Not only that we were then told the doors are not really Stainless Steel just some fake crap that looks like Stainless Steel. We paid good money for this refrigerator and have to deal with cleaning rust off the doors day after day.

I purchased a Whirlpool CABRIO H2Low top load washing machine approximately 12-15 months ago from Lowes in Columbus, GA. I have been very dissatisfied with it from the beginning. I contacted Lowes and discussed the machine and expressed my complaints. I realize that it has a sensor and fills the machine with the amount of water according to the weight of the clothes but have found that regardless of what cycle I place the machine in, it doesnt place over 2 inches of water in the machine. It does not clean the linens, under garments or any type clothes. In fact, it has ruined my designer clothes. It is impossible to get the wrinkles out with an iron. Im very disappointed in the service we have received with this washer.

I purchased this Whirlpool washing machine model# WTW4950XW2 and after 10 months of use, it broke down. The repairman fixed it (gear box) and said that the motors and the control boards went bad. I didnt get a weeks use out of it because the motor went bad. He came and fixed the motor and it didnt work once after that. I called Whirlpool up and they sent their serviceman out twice and they didnt do much but reprogram it and both times it didnt do one full cycle. Now they (Whirlpool) are going to put a new control board in and hope it works. Whirlpool wants me to get another years warranty on the machine & charge me $100 and not do anything about all the money I spent going to the laundromat (2 months worth) while this machine was not working. There should be a recall on this machine for replacement & reimbursement of all the time and money lost.

I have previously owned a Maytag washer for 16 years that went through three children. They are older now and two years ago I decided to buy a Whirlpool Cabrio for the upgrade and large capacity. Well just like every other customer that purchased these crappy machine, I now own one of the worst washers in the history of washing machines. It started about 13 months after I bought it and now is completely broken. I am so angry that I spent the amount of money I did to be so disappointed. I have not abused this washer and I can hardly believe the customer service or lack there of, that this company supports. I would hope that people do their research before ever purchasing a whirlpool anything. TERRIBLE COMPANY and my Cabrio is heading to the landfill.... Thanks Whirlpool. YOU SUCK!

I dont know how anybody could write a good review on this machine. It always requires deep water wash and sometimes two cycles to get clothes clean. On regular cycle, it doesnt get water on all clothes. Oh yes, it does save water... Ive pulled things out with dry areas on them.

Whirlpool Gold French Door - I purchased this fridge in Aug. 2009 (model GX2FHDXVQ00 22cu. ft. French door with bottom freezer). Paid 1800.00. The fridge stopped working after 5 years, but the freezer works fine. A fridge should last at least 10 years. I wont buy another Whirlpool appliance! JUNK!

We had the Whirlpool electric range delivered yesterday. The clock light is too bright! Keeps the house lit all night! Do I really need to pay the cost of burning this? Additionally, it’s so annoying that we will not be keeping the range. If I needed a nightlight, I would buy one. Very poor design. The lights on the other appliances go out when not in use, one would think the range would have been designed to do so as well. I have NEVER had a problem with a stove light being too bright. This is ridiculous.

We have had this washer for a year and the longest it has run before breaking down is 3 weeks. Since it takes longer than that to get a repairman out to look at it and another 2 to 4 weeks to get parts, it has run less than half of the time we have owned it. This thing is a hunk of junk. Dont ever consider purchasing one of these lemons.

I bought a Whirlpool front loading washing machine 5 years ago, which has given me constant trouble. The computer on the machine is not working. When it is fixed, the machines makes extremely loud grinding noises and frequently the spinner does not work properly, leaving you with heavy sodden wet clothes. Whirlpools guarantee is very limited and customer service is unhelpful except to apologize for your horrible experience. You will have to pay for a technician to diagnose the problem. I will have to replace this costly machine after just 5 years of unreliable service. I would never buy a Whirlpool product again.

Whirlpool double oven. The electronic control board has been replaced twice and needs to be replaced a third time after less than a year. The thermal fuses go each time I run the self clean. Whirlpools response has been disgraceful, trying to blame the problem on faulty installation when thousands of people have had the same problem. Ignore ANY US companys product; their warranties are worthless and they repair, not replace. My next oven will be European because in Europe they have to automatically warranty for five years any consumer durable. Consumer Reports ratings are worthless since they dont include breakdown experience in the ratings. Never buy anything from Whirlpool. They sell rubbish and dont honor their own warranty. Check the BBB rating. My brand new double oven broke down the first time that I ran the self clean cycle. Whirlpools response was to claim that the cutout opening was 1/8 inch too narrow and therefore they would not honor the five year warranty that I had bought from them. This was a lie, as I verified the width and it was exactly that required. Others have had the same experience. Whirlpool also makes Maytag, Kitchenaid, Kenmore and Ikea.

Whirlpool WRT351SFYW 21.1 cu.ft. White Top Freezer Refrigerator - Energy... Puts out a very irritating high pitch noise, unlike my previous Whirlpool Refrig. The old one was perfectly quiet. I believe Whirlpool is going down hill in every way. WP is buying refrigerators from 3rd world countries and slapping the name on them. The delivery people were very rude with me when I was unable to give them a tip, even though I had to supply my truck to shuttle the refrig. up to my house and help them unload it. I also had to go and find them when they would not follow my directions to my house. So, they kept the wrench I loaned them; they did not have their own tools for the installation. And they refused to return it when I asked them to do so. Denvers customer service refused to respond in any way to my requests for information or complaints about the noise and delivery. Finally, their head office contacted me a month or two later, and the customer service person had initiated the discussion in argumentative attitude despite my saying I did not care anymore. I gave up on them and dont expect anything from Whirlpool anymore. While she told me that there are standard levels of acceptable noise that come from their refrigerator, she refused to acknowledge that they are not my standards, and I am the customer. Besides, I had an older Whirlpool refrig. that did not make any noise. I am sorry trusted WP. When I tried to upgrade the old refrig. - it was an expensive downgrade! Buy LG or Amana - wished I did!

Thank God for this website and Frank of Dover (postings on Feb. 11, 2013 and Jan. 7, 2011). We just had exactly the same horrid experience with the lid on our Whirlpool Cabrio Washer WTW7800XW. Just as with Frank, our home warranty provider first accused us of abusing the machine. I merely printed out Franks comments and description, whereupon the home warranty provider reluctantly agreed to replace the lid. We also bought an extra lid and are keeping it in our attic for the next failure. Do not purchase this washer!

In June of 2010, I purchased a new Whirlpool Estate EED4400WQ0 dryer (serial number M01156261) with an accompanying washing machine. It has been in a clean, climate-controlled environment and gently used by my family of four for just short of two years. Last week, I began to notice that the clothes coming out of the dryer were cool and damp and it quickly became apparent that the dryer was only heating intermittently. This morning, the service person from the dealer who sold me the washer and dryer set (and a Whirlpool dishwasher a few months later) told me that contacts on the timer unit were bad and that the entire switch would have to be replaced. This is no small portion of the machine and the part alone will cost me about $150. After labor, we are looking at an expense of approximately half of the original cost of the machine - in less than two years. I called the Whirlpool’s customer service line to ask if there was anything that could be done and the answer was: Sorry, we cant do anything for you.” It is not acceptable to me for an appliance to become that expensive that fast. If Whirlpool cant do anything for me about this, then I will not be purchasing anymore Whirlpool products.

I purchased my Cabrio washer and dryer 2 1/2 years ago, and for the past 6 months, I have dealt with it being unbalanced and I tried everything to get it balanced. When I researched the problems, I found so many other consumers are having the same problems and that Whirlpool will do nothing about it. I decided to start a petition on Change website to try to force Whirlpool to stand behind their product and correct the problem, offer us a refund or another product, or even fix the darn thing. It is tough economic times, and we spent money to have something that was energy-efficient as well as a product that is supposed to carry a good name. I am a single mother with three children, and I dont have a $1000.00 to throw away after 2 years. This is shameful that we, the consumers, have to deal with this. Please go to the Change website and sign my petition. The more signatures I get, the more leverage we have to deal with Whirlpool. Lets pull together and show Whirlpool we will not stand for them robbing us of a quality product. Thank you so very much.

I have purchased Whirlpool washing machine from A.K. Gandhi, Nagpur Vide. Invoice no. ** (JAYANT **-PURCHASER). Item detail - (LLP2187) WPL W/M STAINWASH DEEP CLEAN 65-GREY 10YMW 3110601162712159, Nagpur on 5th Sept 2016, since two days it was making noise, so I called service centre on 22nd Oct 2018 and he attended same, accordingly him gearbox has problem and needs to replace for which expenses would be around Rs. 6000. Its very surprised how can machine develop such big problems within two years of use. I have paid him Rs. 350 as service charge. Serviceman mobile no. **. You are requested to do needful and arrange to replace faulty part within early period as fault lies with company. How can company supply such machine, which develops problem within two years. This machine is in extended warranty period.

I paid a lot of money for this because I thought it would be high quality and last for quite a while without problems. First of all, you HAVE to open the right door before the left door and then remember to ALWAYS close the left door first and then the right door. If you dont the doors dont close well and your refrigerator gets hot AND THERE IS NO BUZZER OR ALARM TO TELL YOU THE DOORS ARENT CLOSED. After 2 years the freezer repeatedly freezes up and then the refrigerator heats up. My repairman says the controls on this refrigerator are WAY odd and instead of just buying an inexpensive part (defrost timer for example for $50) he need to order the entire control for probably 3 time more. NOT WORTH THE MONEY OR TROUBLE. BUY ANYTHING OTHER THAN WHIRLPOOL GOLD.

The Whirlpool fridge we bought kept freezing food in the fridge. Local technicians couldnt solve the problem after replacing some parts. They called Whirlpools technical person and found there are other similar cases for this model. We were told to wait till they solve the engineering issue. We require to replace another model. Whirlpools customer service Supervisor whose name is Alisha talked very arrogantly and hung up on us. In one word, bad products, bad service, bad people. We will stay away from any Whirlpool product in the future.

I purchased the original Whirlpool water heater from Lowes in April 2008 for $372, and an installation charge of $443, grand total - $815. In February 2012 the tank leaked profusely, enough to ruin a section of hardwood floor in the room behind the garage where it was installed. Whirlpool provided me with return authorization, and Lowes provided me with a replacement water heater. So far so good. Since the original installation was done through Lowes, the replacement had to be as well, according to Whirlpool, but now they charged $500 with tax to install the replacement water heater! Grand total now is $1315. Fast forward to May, 2014 and the replacement water heater, just barely 2 years old, shuts off with a code of Bad gas control valve/thermostat. I call Whirlpool and an extremely rude 20-something staffer tells me the unit is out of warranty by one month! The replacement unit has no warranty at all - nada - only the original one does... Is this unbelievable or what?! BUT, they would be glad to send me the replacement of the defective part for $200 PLUS overnight shipping charges, and I would be responsible for all labor charges to install it. Had I opted for this my original $372 water heater would have wound up costing me in the neighborhood of $1800!! I told her in no uncertain terms what she could do with the repair part, and now I am going to go shopping for a water heater that will last me more than 2-4 years, and you can bet it wont be a Whirlpool, and it wont come from Lowes.

Do not buy a Whirlpool refrigerator. Worst product ever. Literally broke within 3 months. Needs a new compressor and evaporator. They will not exchange the product and the parts are on back order for 3 more weeks.

We are having our second major issue with our Whirlpool Refrigerator Model WRF757SDEM but unfortunately at 1-1/2 years old, it is out of warranty. Although the certified repairman says that the issue with the thermostat is a known issue and the company created a whole new part to fix the problem, there is no recall. Customer service was lousy. They deny any know issue (again, they created a new part they will sell us to fix the issue) and they mocked us for not buying their warranty after having the first problems with their fridge. This new problem will cost over $300 to fix. Why is there no recall if they knew about the issue?

My $700 Whirlpool Cabrio washing machine just broke after only 16 months of having it. The error code that comes up is f 51. With some research, I found that these machines are notorious for breaking down just after warranty with an f 1 code for older machines and an f 51 code for newer machines. Whirlpool is well aware of the breakdowns and the defect inherent in these machines and still sells them with no warning or no recall to fix the problem. I contacted the company and they refused to fix it for free and I understand the fix will now cost me another $300 to $400! What a scam! I will never buy Whirlpool or any of their other products again!

Our daughter has a Whirlpool Duet front loader washer & dryer combination which is less than 3 years old. The washer shows fault code 71 and will not run or release the door lock. The first repairman said the interface board and/or a computer will need to be replaced. Cost is $600 to $1,000. I called Whirlpool. They recommended their trained tech be called out. He looked at the broken machine and determined the interface board was bad, and he put a temporary repair on the washer and said Its okay to use for now. He will return in 2 weeks with the replacement part. We tried the machine with a load of clothes. The machine filled up with water then quit, and the door was locked. We called to get a tech to open the door so we could retrieve our clothes. No one is available for 1 1/2 week. I called Whirlpool and was told a claim form would be mailed to me so we could be compensated for the damaged clothes. The letter arrived. I was appalled when I read it. First, it came from their Legal dept. The intent was to scare us into getting a lawyer or just use our homeowners insurance for the damaged clothes claim. I called Whirlpool back several times and was told too bad, so sad. Whirlpool might make a good machine; they cant prove it by me but their support rates a big zero.

Bought brand new, Whirlpool front load washer and dryer, from Corbeil. Got both items home and connected and levelled (yes I took out the shipping bolts). Did my first washing and watched my new washer dance across the floor. Called Corbeil and they told me no refunds. Best they could do was to send out a Tech to check it. Tech came, changed the shock absorbers, a token act because the machine danced as much as it did before. Please for your own well being DO NOT buy this product and DO NOT buy from Corbeil. There are other products on the market that advertise items that dont shake.

I purchased the Whirlpool Cabrio Top Load Washer in 2009. It stopped working and I found that it needs a new control panel and recirculating pump which will cost $390, including labor (plus the cost of the service call to diagnose the problem). I would not have expected to have this type of problem with a washer within 3 years of purchase. I cannot recommend this machine.

I purchased a home that came with Whirlpool appliances. I begged the company for GE or Maytag. Of course they went with the cheapest they could find. I must admit the microwave gets very hot but the dishwasher is a piece of crap! The water doesnt get hot and the dryer doesnt work. They tried to tell me it NEEDED Jet-Dry. I own 4 homes and have lived in all of them. Ive NEVER used Jet-Dry and all the others work perfectly. Run as far as you can from Whirlpool!

We purchased an Estate Washer for my 89-year-old mother in 2008. The paint has been peeling down to bare metal on the left top quarter from the corner down to the lid hinge for the past 2 years. I contacted customer service and was given probable causes, one of which was the washer might have gotten dusty! He said that could cause chipping. I reminded him the problem is peeling chunks, no chips, layers of paint. The warranty expired of course. The solution he offered was for me to buy paint from Whirlpool or Lowe’s, and paint it. I have had a Kenmore washer for 24 years. The paint is perfect, and it still runs great. I would never buy another Whirlpool product. The quality is atrocious.

This company has terrible, deceitful, and pass the buck practices. I purchased a Bravos MCT top loading Maytag washer from Home Depot. Maytag is now owned by or has been acquired by Whirlpool. First I was a little disappointed to learn that because I had previously purchased two Whirlpool made washers and got no more than six years of service out of both them. But from the day this washer was delivered it did not perform as it should. I called and texted with the hours provided for rejection of the washer and was told by a customer service representative that it would be replaced. The main problem was the spin cycle. With only a few clothes in it, it jumped all around and moved so much that it was sitting in the middle of the washroom. Thinking that occurrence was a one time thing, I stopped it; cancelled the cycle; and reset it. It finished the load. This occurrence was reported and simply fell on deaf ears. I was lied to and told a replacement would be made; it was not. I have sent numerous emails and have made several calls for more than a year now and I still have the same defective washer in my home. Each time I emailed, I received a different message from the customer service person. This company wants me to pay for a service call or buy an additional warranty for a defective machine they produced and refuse to honor their replacement policy— which they now say is the responsibility of Home Depot. Luckily I have kept every email and document I was provided. I am being forced to file a claim against this company to get their attention and to remedy this situation. The expense of the claim will be greater the cost of purchasing another machine, but it is this kind of behavior, on the part of A corporate giant, that is makes life tough for everyday people like me. Stay away from the Whirlpool name for washers—even a prior good name brand like Maytag.

I just bought a Whirlpool Cabrio Washer WTW8800YC1 yesterday (1/19/14) delivered today. First load never finished, kept getting error of F51, which I looked up and its a sensor. I looked up the review on this washer and it seems to be the census that this washer is POS. Im having the store pick it up and refunding my money. My old washer is 20 years old and never had an issue with it. We just wanted a more efficient washer. Thank Goodness I didnt have the store haul it away.

My wife and I purchased a Whirlpool Duet washer and dryer 5 years 1 month ago. We purchased the front load style because they were supposed to be better made than the older style. Its just my wife and I no kids. We never overload the washer or dryer. Now the drum bearings in the washer have gone out. I feel that a washer should last longer than 5 years and 1 month. I dont think I will be buying another Whirlpool.

Purchased a Cabrio washer wtw5550xwo in Sept. 2010.. Had to replace the pump a little after the warranty ran out. Then recently the control board goes out. Called customer service to complain. This part costs $320 to replace. They told me since it is no longer under the one year warranty they could not help me. This is a major part in less than 5 years of the machines use. I guess I will be purchasing another washer. It will not be a Whirlpool or any company affiliated with them. How sad. I would not recommend Whirlpool to anyone. They just dont make them or stand behind them like they used to.

In 2011, I bought in Croatia, for the start, 2 washers (model 3LCHW9100WQ) and 1 dryer (model 3LCED9100WQ) and opened the first self-service laundry in Pula, Croatia. Since the beginning, I had problems with the gum (black). After the washing cycles, you could see black lines on the laundry. Whirlpool Croatia denied that the gum can be the cause. After two months, they gave me new gums, but the problem still exists. After 5 months of work, the first malfunction on the washers started. The biggest problem is that it took and still takes them up to a month to repair them. And these problems I have ever since. Also, the error codes never showed the correct malfunction code. In global, if I take that I have these washers and dryer for about a year, they were out of function for more than 3 months. The warranty expired in April 2012. On these reasons, I cannot recommend any product of Whirlpool, and I have to change to another company to buy more washers and dryers.

Not cooling properly on wpf560smywc2 French door - Milk only last 3 days. Temp wont stay consistent. 4 times out and say normal. Ice is forming on fan in freezer and back wall causing no flow in refrigerator but freezer cooling. Only 3 months old. Lowes Service Advantage (Extended Warranty) nor Whirlpool will replace or do anything about it. Was told 3 times out and replacement then today they sent me email with their policy or 3 times out with a repair (Parts must be changed) wait 30 days then another repair etc. then on 4th repair will replace. Lied to buy sales and called liar by repair guy when he told Whirlpool nothing wrong. I just wanted a new one cause I didnt like features. Lowes has a return policy which has in fine print only 30 days for refrigerator so they wont help. Was told I have to do a food loss claim and they would email form. Still hasnt happen. Lied to and get a replacement or repair and cant afford another.

The only model number I can find is W10484489A.... Do NOT buy this machine. It is pathetic!! This machine cannot handle more than 2 bath towels at a time!! It will just keep trying to spin, yet NOT spinning, then when you stop it, there is no choice to just spin again, you have to rinse and spin!! Unbelievable.... takes a whole evening to do one load of towels!!! (actually a whole evening to do 2 towels) I hate it!!! Not to mention, whatever they designed between the tub and the door, a rubber whatever it is, is nothing but a catch for disgusting bacteria and slime. Considering the amount of wash I DONT DO, this is unacceptable, even though I have bought and used the new washing machine washing stuff!!! Honestly.... had a Maytag Neptune before this machine..... that is the way to go folks, pay a little more, but way more satisfied. Cleaned like a gem, unlike this whirlpool, cleaning is at best mediocre!! Unfortunately, I broke it, asking it to wash huge 120 in round table cloths for my business, and heavy chair covers..... Had I have know.... cant even wash 2 towels in this new Whirlpool machine!! It is heading to the curb with all its disgusting places you have to clean, I will pay someone to take it away, seriously cost me a ton of money in re-spinning (or yeah, and re- rinsing, cause you cant just spin something), would have been better to fix my MAYTAG!!! I hate Whirlpool!! Do not buy one!!

Whirlpool Wash-And-Go washer and dryer - I purchased these new November 2016. Since week two, they have been a constant problem (i.e. not enough water to even get clothes wet, forget about clean; gulping soap from the dispenser; rubbing holes in clothing; putting rust on washed items). The dryer NEVER gets the clothes dry; no matter what setting they always come out damp, even after Ive put them through for two cycles.Three separate repairmen have come to work on the washer replacing sensors and the entire control board. It worked fine for two weeks, now its back to guzzling soap. (It is supposed to do up to 12 loads on one refill of detergent. I get two per refill. Ridiculous! Soap isnt cheap!) And, today it ruined brand new bathroom mats with rust all over them that I had to hand wash to try and remove without much success. At this point I would advise anyone looking for new appliances to try any other major brand and NOT Whirlpool. As soon as I can get the money, these are being junked and Im NEVER buying Whirlpool anything again!

Washing clothes is a nightmare. I am constantly removing clothing from the washing machine that have been torn and left with holes. I am utterly frustrated. Because the machine is more than three years old, there has been no solution to my problem. I have now replaced clothing items in excess of $2,000. I am always here that they will send a repairman and yet there is still the problem. This machine is costing me too much money. The newer machines have fixed the problem. There is no gap between the drum and the doorway or rubber piece. I want that piece to stop this nightmare. This machine has taken a dream of mine and demolished the experience. I hate washing clothes but more so having a machine at home and then going to the laundromat to stop the chaos with doing laundry at home.

I have a double door bottom freezer refrigerator manufactured by whirlpool. It is less than 2 years old and is an absolute piece of garbage! In less than a year the noise started, then the freezer became a refrigerator and my frozen stuff melted. I had a local technician come in and he fixed it but he indicated that the fix would not likely correct the problem. Sure enough, about 6 months later the same problem started all over again. Nowadays one is never sure where a product is manufactured. However, if Whirlpool had their products made by chimpanzees in the jungle they would be better than the pieces of trash they are now selling!

I suppose the idea was good - less water. However, when you are washing clothes, water and agitation are key. Without an agitator, clothes are just spun around with water and detergent. This washing machine (WTW4950XW2) couldnt clean any dirt off clothes. Clothes go in dirty. They come out damp, wrinkled, and dirty. I got this washing machine free from my father and am thinking I got ripped off. No wonder he gave it away. Piece of junk.

The Cabrio washing machine I was told by salesman best made so I spent big $$, makes sense right?! Wrong! During spin cycles sounds like jet plane taking off, was told barrings or drive shaft is at fault cause water seeping inside, causing rust, Whirlpool didn’t seal it or designed it to ensure no seepage. Never again Whirlpool. I’m done with your ineptitude, Type: 580. mod. WTW6500WW1. Set.# CY4970595.

I purchased all the appliances for my home from the Sears store in Steamboat Springs, Colorado November 17, 2016. The refrigerator stopped freezing a few days ago. I looked at my manual & there is a 1 year limited warranty. I had a repairman come out & he told me there is a leak in the sealed system for the freezer. He doesnt do that type of work- it is very unusual & requires a special certification. The repair would be 500 - 1000 dollars to fix. He couldnt believe my fridge was less than 2 years of lad & is having this problem. Factory defect.

I purchased the washer and dryer set. My complaint is with the washing machine top loader that does not have the tall agitator not getting the clothing clean. All of my clothing come out of the dryer with dirty spots on them where they did not come out in the wash. Its a waste of water and energy because I have to wash them twice! I purchased the combo model numbers WED7300DWO and WTW7300DW0.

I purchased a Whirlpool Cabrio washer (WTW6500WW1) on 9/11/09 for approximately $800. Now three years later, it needs a new rotor and stator costing $470 in parts and labor. I called Whirlpool and was told I could get no help with the cost of parts because of the age of the machine! A simple Google search of the F51 error code that I am getting will show you that these machines are $800 pieces of junk! I am not repairing this machine. I am going to run it until it dies and simply buy a new washer. You can bet your sweet self it will not be a Whirlpool! I can only hope to inform enough buyers about this to keep them from the same fate.

I purchased this washer and at the same time had gotten a puppy, I only mention the puppy because she is the one who kept getting blamed for what was happening to my clothes. I NEVER thought that it was my washing machine that was ruining my clothing, until I finally opened the door one day and my shirt was hanging from the top of the washer opening, and suddenly it all made sense! I kept thinking that the puppy was chewing my clothes but it is actually the washer that is sucking my clothing into the opening of the washer and when it gets stuck and the rest of the garment keeps spinning, it creates a burn in the clothing. I found out the hard way that Whirlpool will just blame the consumer for not knowing how to properly follow washing instructions, or their instructions, and will not take any sort of responsibility for it being the washer itself! I wrote to them after my father passed away and I washed his sweater in the washer and it got caught in the washer and ruined it. They blamed me for it and basically said I did not follow the proper washing instructions. I have been washing clothes for over 20 years and I know how to do laundry. I have read every inch of the owners manual and NOTHING tells you that during the wash cycle, your clothes may become sucked into the opening and ruined! So I went online to see if this was happening to anyone else and I was amazed at how many people this is actually happening to! There should have been a recall on these washers and I am amazed there has not been some sort of class action lawsuit.

I bought the stackable Whirlpool Duet. Piece of garbage (model # WFW9150WW). From day one the washer never worked. Error lights/bells kept going on before the second spin cycle. First repair guy couldnt figure it out. And the manual says just unplug and plug the power cable back in. Sure--every time I use it? I called Whirlpool service and they said a new control board was needed without even seeing the machine, which tells me this is a manufacturing flaw. I waited 2 months for the board. When it came, the repair guy put it in and then the machine would not stop filling. So another switch and hose are being ordered. Whirlpool customer service is completely useless. And no one will even discuss replacement. Now Im stuck. $700 out on the first machine and $200 on the extended warranty, which will be useless because Im going to dump the machine. And additional $800 on another new machine which probably wont work either. Oh, yeah, and you have to use special soap, which Ive tried, and got down to using only 1/2 a teaspoon because the suds never cleared. Please tell all your customers never to buy Whirlpool!

Oct 14th I walked down to our basement to find it flooded. Turns out the leak came from the solenoid that controls the water feed to our Whirlpool Gold Series refrigerator. Now, some $28,000 in damages later - floors/cabinets/walls/electronics - you name it. The repair company said that they replace these units a lot as it is simply a faulty design and Whirlpool knows this as this part is very difficult to obtain - too much demand. Well aside from the cost, the inconvenience, and the rise in our insurance rates the repair person said there was a good chance of the new part failing as well - it just cant take the water pressure as it is just cheap plastic. My advice - stay away from Whirlpool!

Had the entire kitchen remodeled. We bought a Whirlpool Gold French Door refrigerator from Sears, did not buy an extended service contract. The refrigerator has NEVER made an ice cube. The water dispenser in the left door sometimes works, mostly not. The fridge freezes the food inside, temp. set at 41°F. The entire ice maker has been replaced, several valves have been replaced, a service company rep. tore the back off the fridge, found some insulation misplaced, said he repaired that. We have been very patient. Three repair companies have been sent out by Whirlpool, two said the refrigerator CANNOT BE REPAIRED. Whirlpool told me the only resolution is repair.Whirlpools Customer Experience Center is a joke, they do nothing but try to schedule another repair call. Tell you how sorry they are about your problem but do nothing to solve the problem. Carefully trained to give you the BIG runaround and nothing else. You never get the same person twice or the same city twice. Patients exhausted. Calling my lawyer. I would strongly advise anyone needing a new refrigerator not to buy a Whirlpool product. You should also check the list of other brands they make, there are several. I wouldnt buy them either. Buy a fridge made in Japan by a Japanese company. They get it right and know the Quality Process.

I purchased an Electric Whirlpool Aqualift convection range in November of 2012. This product is garbage! The oven doesnt work well (temperature is always off), the Agualift cleaning method doesnt work well. You have to self-clean to clean it. The most troubling problem is that just after a year of owning it, the finish on the control panel started to crackle. I called Whirlpool, and all they can do is send me a replacement part for which I have to pay for and have installed. My last GE range lasted over 15 years. This range is garbage from day 1. Hate to see what it will look like in another year or if it will be working at all. BEWARE - DO NOT BUY WHIRLPOOL PRODUCTS!

Whirlpool Duet $1300, in the past we had great service from other Whirlpool products. Just a more modern look and knowing it was a company we had used in the past with very little or no problems so we expected the same only with energy and water savings. We are energy aware and believe in conserving energy and water where we can. My wife wanted to stick with the brand that gave us good service in the past and chose one of their most conservative units on the market (I believe it was based mainly on looks). What burns me the most about this unit is its constant consumption of clothing, the repair guy found nothing askew with the unit and suggested smaller loads. So we reduced the load size smaller and smaller till we were washing each outfit separately and guess what, it still ate clothes, just chews them up.We lose about a hundred dollars a month in clothing. This washer tears holes and shreds clothing on almost every load, I have to put shirts and lighter clothes to the back of the washer then load the heavier blue jeans and such toward the front and hope they finish in the same position or something is ruined. The fabric becomes distressed, stretched, shredded or has holes, or any combination of the above. We have taken to going to a laundromat or sending clothes to the cleaners. These units are three years old and we are now looking for a replacement for the washer because the local service guy won’t even come out any more. This problem surfaced within a week of the first use of the machine and has remained steady, as we are retired and travel a lot we are not always using them so they are what I would term very lightly used.

Brand new Whirlpool dishwasher letting steam out ruining cabinets. Whirlpool admitted this has happened before. ** sent 3 different service repair companies to my house and all 3 told me the parts they recommended from Whirlpool was not going to fix problem. They finally after 3 different repairmen agreed to refund dishwasher. I requested they hire someone to give estimate on my kitchen cabinets. It was their product that done damage and I live in rural area and no one wants the job of restaining. If the cabinet is replaced it is expensive. Granite counters have to be removed and placed back, sink etc. I requested 3000.00 or Whirlpool send someone to give estimate. This has been dragging on for 2 months and still cant use dishwasher. Is that too much to ask for? This has been a nightmare and Whirlpool should be embarrassed. So many emails and messages and most of the time they are unreturned

We purchased a cabrio washer about 3 years ago and have had trouble with coins getting into the drain pump and cracking it. We have repaired this at least 5 times and dont understand why the washer allows this to happen. Yes we do accidentally leave coins in our clothes but we have not had this problem with other washers. Clothes also have odor.

I bought a Whirlpool refrigerator model GSF26C5EXW02 from Lowes. It is a huge piece of crap that has had so many visits from the Royal Appliance guy, that we are now on a first name basis. Lowes was awesome and has actually replaced this junker twice at no cost to me and has, in fact, reimbursed me for all the food this fridge has ruined by freezing. The appliance repair guy cant seem to find a problem so I just keep getting ruined food because of this hunk of junk.

This product is just DISAPPOINTING. The gas knobs got stuck TWICE IN 13 months only! The range is NEW! The first time 3 out of the 4 knobs broke, this time only one. It would not turn off, so we are forced to climb on the counter and turn the gas off every time we are finished cooking and turn it on again. The company wont be able to send us anybody till next week, which will force us to go on like this for NINE days plus, of course, the time it will take to order the parts needed.There is not even a back up emergency service, which should be in place since we are dealing with GAS! I have heard complaints about this product in this area: in my opinion the range should be recalled. Of course, the representatives one talks to are all trained to keep calm and reply the usual things: Oh, I am sorry etc. but the bottom line is that neither the product nor the customer service are good (the first customer service person was not very friendly either). I highly recommend that you AVOID this range if you are considering buying a gas one with double oven.

I am a single mother of a 5 year old and I take care of my mother as well. I purchased a whirlpool because I believed them to be reliable, boy was I mistaken! I am in the military and while on an 8-month deployment I got a message from my mother that the washing machine had stopped working. Here is my mother who cannot drive - with laundry bags and a 5 year old in tow walking to the laundromat to wash, only to carry wet laundry back to the house to dry. Thanks a lot Whirlpool! My cousin in Michigan tried to help my mother with the company and a repairman as much as possible from over the phone. Here is what I got:The washer repairman came this morning. He did the diagnosis but I did not approve the replacement parts and repairs. First of all, he said that the motor control board was bad. To replace it with a new board would be $503 and a refurbished one would be $490.03. If the motor control board was replaced, it might fix the problem with the user interface. If not, the cost to replace that would be $302.62.Apparently there are 4 boards that could have problems. He also said there was a problem with the start button. Anyway, we ended up paying for the service call ($129), but I thought the cost for the replacement parts was too much to justify when we could get a new one for about the same cost. He recommended that we get a Service Contract when buying something new because of the cost to replace the parts.While doing some research online, unless you purchase an extended warranty or have experience in 2M; you will be researching new washers every 2-4 yrs. What happened to built to last? It seems to me all this technology/circuit boards/computers to make things work have degraded the appliance quality.Im sorry for the bad news but I just wanted you to have all the info. Let me know what you think. I know the washer is only a little over 2 years.

I ordered this Whirlpool 29 cu.ft. white french door refrigerator online from Goedeckers on April 26, 2013. Delivered May 15, 2013. Ever since we got it, there was a frost buildup in left back of ref. Also ice would fall out of dispenser all by itself. Also a buildup of ice under ice bin. Water would also drip from dispenser. We thought maybe since it was new these problems would go away. But they just got worse. I called Whirlpool & they sent out tech on 8/12/13. He told me Whirlpool has a problem with these refrigerators & would order parts. Well after 3 times of cancelling repairman due to parts on backorder, I told repair I would call when parts come in. I keep calling Whirlpool & keep hearing parts are on backorder, saying parts will be in in 7 days. I call back in 7 days and hear the same lies. Its a shame that they cant get parts in knowing that there is a major problem. It sounds like a real quality control problem. I really pride myself on buying American made but Whirlpool is not helping my case for buying American made. It would be nice if they offered to replace it being they cant seem to find parts.

Most of my appliances are Whirlpool - dishwasher, refrigerator, clothed dryer and the Cabrio washer. The washer before this one, I had it for over 10 years and replaced it because of rust (thats another problem with Whirlpool - rust). Now the Cabrio hasnt got all kinds of problems - UL, F1 and jumping. The serviceman asked me for $450 for repair; it included a set of springs for the drum, a new electronic board and a 30-day warranty on parts and labor. Im better off buying a new one (I cant afford at this moment). My wife is scared of the darn thing and refuse to use it so now I have the job of washing and standing guard to make sure the washer doesnt leave the garage. Thank you, Whirlpool - and my refrigerator works fine all rusted.

The front of our Whirlpool washing machine started to rust in one place at the bottom within six years. Now it has broken out in three of four places on the front. We are very dissatisfied with machine and will never buy one again.

Worst Air conditioner brand I have ever come across. My personal experience with Whirlpool Air Conditioner is not encouraging. I have used almost all brands of AC but found that the quality of Whirlpool AC is not worth recommending. Please stay away from Whirlpool. I got one Whirlpool 1.5 Ton Split Air Conditioner (Model 3D Cool Xtreme, 6th Sense Climate Control) at my house about 2 years back. I booked a service request with the Whirlpool’s Authorized Service Centre M/s Western Refrigeration Co., NOIDA as the Air-conditioner was not cooling to the desired level. On the first visit on 20-05-2019, the service engineer advised that the AC was not cooling because the gas had drained and the gas is required to be filled for which there will be a charges of Rs 2500/-. Believing him, I agreed for refilling of the gas at his quoted price. He sent next day some other attendant team for filling the gas. Those attendants revealed that in addition to the gas, two valves are also required to be replaced at an additional cost of Rs 1600/-. Though I had a doubt about the correctness of their diagnosis, there being no option, we paid for valves also. Accordingly, a total of Rs 4100/- was paid by us.However, to our utter surprise, the AC stopped cooling within a couple of days. Hence, the service centre was again informed. The complaint was again attended second time on 04-06-2019 and we were told that they have again refilled the Gas.However, again the result was NIL. The AC was not giving cooling effect. Hence, third time again complain was booked. The first attendant once again advised for only gas filling after thorough examination. He sent an another guy on 20-06-2019 for gas filling who then revealed that the cooling effect is not there because the condenser coil is leaking and the same will have to be replaced at an additional cost of Rs 5500/-.The following important points emerges out of the above:- 1) If there was a condenser coil leaking problem, why it was not disclosed to us when the AC was attended earlier by various Service Teams consisting of various attendants in the process from the same service centre? 2) Whether my all money paid earlier for gas filling and changing of two new valves will go waste due to wrong diagnosis by your technicians?3) Keeping in view the earlier wrong diagnosis, I very much doubt the present diagnosis and feel that this is a ploy to extract more money from gullible customer who lacks technical knowledge.We spoke to the service centre officials up to three four levels on the numbers received from the call centre but after listening the matter they assure to call us back. After no call back from their side, when we try to call them, they do not lift our calls. The above facts clearly bring out the cheating, harassment and looting by the Service Centre under the aegis of the so called prestigious company M/s Whirlpool. The hard earned reputation and trust of the Whirlpool is being impaired by these unscrupulous service centre.No punitive action appears to have been taken by Whirlpool office against the unscrupulous service centre for unfair trade practices. Rather the person from Whirlpool office over call was also trying to coax us to pay some more money to the unscrupulous service centre who has already cheated us and extracted money earlier from us with zero results. My Air Conditioner is totally shut off due to mishandling and misdiagnosis by the service centre. We are acutely suffering due to scorching heat and over and above going through the mental harassment for the last two months.We expected an immediate resolution for the above problem on top priority basis without any further additional cost however despite my number of reminder through their toll free number, mail id etc. the problem still remains unresolved and unattended. It is highly disappointing that despite my writing repeated mails with reminders no senior person from Whirlpool has so far taken cognizance of the grievance and the customer has been left in the lurch to be harassed by the highly inefficient, incompetent and indecisive service centre officials who have miserably failed to address the issue and satisfy the customer.

Purchased Whirlpool front load washer 2010. Had it repaired 2013. Paid $599 for washer & $648 for the repair. Mailed copy of sales and repair to Whirlpool customer service. Received call from customer service and was told to have a nice day.

I had my Whirlpool front load washer stop working all together. Well the pump went out it filled up with water and shorted out the circuit board/control panel. Was going to cost more to repair it than to just go get a new one. I will never get a whirlpool ever again.

Its not even a year since I have had this washer / dryer--and I already made two service calls regarding the dryer. The washer does not get the clothes clean. When washing even one blanket, it bumps, grinds and does not wash well. I have had to do two loads compared to one in my Amana set. It is terrible. You have to stay with it while washing or always load. It gets uneven with any small load. Everyone I know hates this washer.

I purchased the Amana washer # NTW4560YQO 10 months ago - when I put on the warn setting I would get an alternate cold warm but a warm wash. At the beginning of July suddenly all I got was cold water. The machine is still under warranty so I called and I got an authorized repair person who came out and replaced the mixing valve.. then I went to wash clothes and yes all I got was cold water. The authorized repair person came out and could not figure why. He called Whirlpool tech dept and they told him it was working the way it was supposed to. Now it does not give any warm water so I do not know how the tech person can make that statement.They then sent yet another authorized repair person from a different repair company and yet again the tech person said it is working the way it is supposed to. IT IS NOT WORKING THE WAY IT WORKED WHEN I PURCHASED IT AND THE WAY IT WORKED FOR 9 MONTHS. When I called customer disservice they kept repeating, our tech people say it is working the way it is supposed to. Then they tried to tell me it was the ground water. I want to know how many others out here have had the same problem. I really feel this is a defective machine and I want my money back or I want compensation and an acknowledgement that there is a problem with their crappy machine.

Cabrio washer - What a piece of junk! My washer is 2 years old, it now does its own thing - stopping when it wants, doesnt finish cycle, beeps finished and the clothes are so wet and the washer is not emptied. Then, I put it on drain and spin. One time, it kept going for almost an hour of off and on. My clothes were so out of shape and that was on low spin. I finally took them out and put them outside. The clothes from day one have always come out so wrinkled and that too is on low spin. Im afraid to use high spin. I know you have to for towels, but it still does not drain. It shuts off and on when it feels like it. My first contact with Whirlpool was, Well, did you buy the extended warranty? I hate it when asked that when purchasing any product. Its like saying, This is a piece of crap. Im warning you now so buy the extended. So right there, I felt Whirlpool isnt willing to help. What else can we all do here? Please advise.

I have a model ED20PK. The doors are rusting on the outside.This refrigerator was purchased by my husband who has passed, I do not have the receipt and I dont know where he purchased it. The refrigerator worked perfect. It has been in my kitchen from day of purchase. My home is adequately heated in winter and air conditioned in the summer. I have an up-scale home. I dont see any reason to replace the refrigerator, but I cannot stand the deteriorating condition of the doors.If I replace it, I will not buy a Whirlpool or any brand made by Whirlpool.The rust is not just a discoloration, it is actually rough to the touch and is getting worse day by day. If you have any answers or help I would appreciate a phone call. I am not really in an economic position to just go and buy a new refrigerator.

I paid ~$1200 for a new Whirlpool (French door top fridge and pull out freezer bottom) 7 years ago when I bought my house. I was so excited - and the appliance has been a problem from the beginning. It has always made a very loud knocking noise - even when it was new. I was told by the technician there was nothing he could do and Home Depot wouldnt help me with it either. My freezer has gone out three times - the last time was the day before Christmas Eve 2016 (a few days ago). I lost everything for my Christmas dinner that was in my fridge because that went first.Then when the service man came today, I was told it was the freezer that is causing the problem and everything had to be defrosted - plus they had to order a part that would take 3 to 5 days - so Im now going to lose everything in my freezer as well. All in all with the three service calls and the food I have lost probably amounts to around $800 - $900. I am so upset and cannot get any help from anyone. So, Im just warning you - NEVER buy a Whirlpool!

My husband and I purchased our Whirlpool Gold French Door Fridge-Freezer on bottom in January 2012. Water collects in the bottom of the freezer and creates thick sheets of ice. When the bottom of the freezer is a full sheet of ice, the water just drips onto the floor. I come home from work to a river of water that stretches across the kitchen--and now my linoleum floor is warping from the water. This started only 6 months after we bought the refrigerator. Im sure the warranty is out--what can I do?

I purchased my Whirlpool washer and dryer Cabrio Platinum model in September of 2014 from Lowes and have never been so disappointed in a washer in my life. Not only was it the most expensive washer and dryer set I have ever purchased but it is the absolute worst in performance. It has destroyed most of my clothes and linens, doesnt get them as clean as my former Samsung front-loader, and is constantly twisting up the clothes, getting out of balance and requiring me to adjust the clothes once or twice during each wash cycle. On recent research, I have found that I am not the only one experiencing these problems. Whirlpool should RECALL this series entirely! And I intend to post this review every place I can to prevent future sales of this horrible product.

This oven/range (W10665261B) has a cleaning feature that DOES NOT WORK! Do not buy unless you want to hand scrub the oven without any cleaning products. No one at the company cares. I will discard the oven.

I purchased the Whirlpool Cabrio set about 5 years ago. My problem is that the washing machine has NEVER gotten our clothes clean. The dryer is fine but the washing machine is useless. Clothes come out of the machine in the same state that they went in even if I use stain remover. Dont buy this machine!!

Do not buy Whirlpool appliances! Save yourself the trouble. I have a Whirlpool free-standing gas range that I bought when I purchased my house in June 2008. Just the other day, the oven stopped working. When I went to turn the oven on, I can hear a clicking sound but the burners in the oven do not ignite. I called Whirlpool and they offered to send someone out to fix the problem. By the time someone comes out and charges me for parts, labor, etc, I will probably have paid half of what I paid for the range when it was new! I also had the same thing happen with a Frigidaire refrigerator last year! The bottom line is that brand name appliances are not built the way they used to be. I am actually looking at buying a Samsung or some other model and try my chances with them!