Not digital. Was supposed to be a quiet running machine but it really wasnt too quiet. Its cycles were well timed. Was supposed to be energy star certified, but I have to say that I felt it could have been more efficient. It was a new dishwasher in 2007, but we sold our house & moved since then & currently we have no dishwasher. :( If I had to choose, it would be a Whirlpool, GE, or LG. Easy to use even though not digital. Hot dry or air dry, plus several cycles to choose from. All easy to maneuver through. Standard size, fit under countertop, replacing an older one. I do have to say that it did stick out slightly farther than I would have liked. It was black & easy to clean. The buttons & knobs were black as well. It fit in well with our newly remodeled kitchen. It replaced an older dishwasher that had given out. The dish racks in it were spaced great & the wash ability was great - you didnt have to have an empty space in the middle of the racks which provided more space for dishes. It was also large enough on the bottom rack that I could fit pots & pans in it, even cookie sheets. Many dishwashers dont allow for this. The one thing I would have liked better is if the silverware rack was in the door, once again providing even more space in the rack for dishes.

Purchased 11-02-2016. This Whirlpool/Kenmore dishwasher is falling apart. Top rack wheels are totally broken, ordered parts 4 times, gave up. Now they are held together by gorilla glue. I have gone through 3 gray plastic end caps for the top rack runners. Now one is contained by a plastic slip tie. Last week it started leaking. Sears was totally useless. Whirlpool keeps sending me back to them. Now, I have to go buy another new dishwasher. It will not be a Whirlpool. Next time getting the extended warranty.

Large tub capacity. Door opens wide without stopping. White Finish has not faded or chipped. Quiet and rarely makes noise even when overloaded. Machine bought 12 years ago and has never needed a repair visit. It has been moved from 2 different locations by using the special brackets. Easy to use detergent holder and fabric softener.

I bought Whirlpool Cabrio washer two months ago (Model number : WTW7300DW0). They indicate washer use less water and clean better, but that is not true. Some clothes on top of the load were not even getting wet and clothes smell bad after washing. Even worse is that clothes got holes in many places and some clothes were totally destroyed after washing. In just two months, I have to throw away many of my towels and clothes. I dont believe this kind of washer should be sold again. This should be a recall to give us a replacement ASAP and remove any products still in the market. There are many complaints online, I hope someone will stop this and do the right thing.

The Whirlpool range #GY398LXPQ00 is four years old. This is the fourth major problem. Oven overheats and will not function. I set it at 350 and the bottom coil and broiler both came on and overheat quickly. This is the third time with same problem. I am going to have enough invested in repairs to buy another range. I shall never purchase another item made by Whirlpool or any of its affiliates. That leaves me with Samsung or Bosch, I think. The people are very curt and offered no help at all so calling them is extremely useless. This range is definitely a lemon. Too bad, there arent avenues to make them replace it. I am angry, disappointed, and disgusted. Are you listening, Whirlpool? Never again. May your company go down the drain.

We bought a Whirlpool washing machine two years ago and bought the extended warranty. The machine quit working so we called the warranty service number. We have had a repair man sent here 5 times from them. The technicians have put two new control boards and a new door lock on it. They have another part ordered for this week.The machine is still not working after five visits from service technicians and they say they cant fix it. The extended warranty service plan says if it cant be fixed they will replace it or send us a check for it. We have contacted them several times and they dont want to make good on it. So we have a broke down washing machine and have to go to a Laundromat every week.

May 4 I ordered a washer and it was to be delivered on the 21st and on the 20th a salesperson calls me to say my ordered washer is out of stock and she gives me a substitution washer that wont ship to me until june 20th a month away even though I already had been waiting a month, I was very upset and said, I wont accept it but let me think about it, I thought there must not be anything sooner (BIG MISTAKE). So I called back and accepted but after getting off the phone looked online and found a washer that would be delivered on May 28th and it was just delivered no problem but now no one at WHIRLPOOL can find the subbed order to cancel and give me my refund from the out of stock washer... So I have paid for 2 washers and every time I try to get help I have an hour wait to get a person. I am a 65 yr old woman who has been put thru so much stress and it is not good for my health. All I want to do is cry.

I have had 6 months of absolute HELL working with Whirlpool. I mistakenly purchased a Whirlpool Refrigerator from Home Depot and the moment I did Home Depot were hands off. Sadly my brand new refrigerator didnt work from the moment it arrived. The ice machine was dripping inside from the back making all the ice freeze together and created an ice sheet below the ice box that can be taken out. There also was water dripping out of the ice output. The water output wasnt working and the water was literally trickling out when you pushed for water.SO Whirlpool took 6 weeks to send their 1st technician from L.A.R Services out of Boston and the guy turned up and said it was due to needing a new ice tray/machine and our sink having an old filter. There was NO filter on the sink! And he then ordered an ice machine that arrived at their office in 4 weeks but they took 3 weeks to try to deliver it. When they finally came out they called to say they had to turn around because the road was blocked- there are 3 ways to get to our home....so I had to chase for 2 more weeks to get them to come back out. When they arrived they handed me the ice tray outside and drove off!!!SO WE TRIED AGAIN and this time had Home Depot call Whirlpool to get a service person in to fix it. We had to wait another 5 weeks and when he finally came he claimed our issue was due to the fridge not being perfectly level. Well, guess what, its now level and the ice is still freezing into giant blocks, some weird plastic strap is hanging inside the ice box and the water is still trickling out.Ive called the service guy 3 times and he is yet to call back and right now Im on hold with Whirlpool (its been 14 mins so far). NEVER AGAIN will I buy anything WHIRLPOOL and I will be sharing this experience in every consumer space possible so no one has to go through what we have. Our new fridge is still broken after 6 months!! All I want is my GE fridge again and I should have a followed the reviews.

We bought a top loaded Whirlpool washer, model WTW5000DW2 last May from Lowe’s for a summer beach cottage. It has been a terrible experience. There was a 30 day warranty from Lowe’s which unfortunately we missed because we had not moved down for the summer till after the 30 days. Working through Whirlpool, they sent an independent contractor out 5 times over the summer. Control panel was replaced twice. It never worked properly. I’m now back for the summer, and it still does not work. Do not buy this washer.

We bought a WRS325FDAM02 Side by Side Whirlpool Refrigerator and from day 1 we have been having problems with rust buildup on both doors. Bought it in July 2014 and have had the service people over to figure out the problem many times. They finally decided to replace the doors which didnt help because the replacement doors are doing the same thing. We have bought everything they told us to buy to clean and try and prevent the rust from coming back but nothing helps. Our warranty was ready to expire so we bought the extended warranty only to find out that cosmetic issues are not covered under the extended warranty plan... Stay away from this model refrigerator... Not only that we were then told the doors are not really Stainless Steel just some fake crap that looks like Stainless Steel. We paid good money for this refrigerator and have to deal with cleaning rust off the doors day after day.

WRF989SDAF 29 Cu. Ft.. Weve had nothing but problems from this refrigerator. Water filter stopped working after 3 months. At one year, the left corner froze over and created a big bulge and repairman said it was a recall for a part and he had to completely dismantle the left side of the refrigerator. At one year 3 months, the ice maker started leaking water and all the ice melted and ruined our hardwood floors while we were on vacation. At one year 6 months, the freezer stopped working and we had to throw out hundreds of dollars in food. Along with the freezer stopping, the ice maker stopped as well and the water dispenser starting leaking again. What a nightmare this refrigerator has been!

We just received our brand new Whirlpool washer and dryer from Home Depot. The delivery person started the washer and started the dryer and promptly departed. My husband immediately put a load of laundry into the washer, and he noticed there was insufficient water levels to adequately wet the clothing. Approximately 3 tablespoons of warm water were added at intervals of approximately one minute each. The water level never rose above 3 inches at the bottom of the tub despite setting the washer on the heavily soiled setting. After the spin cycles he removed the extremely damp clothing and it appeared that the machine had not properly completed the spin cycle and drained an insufficient amount of water from the clothing. He tried another load, and it appeared that the sensors were not working which regulate the water levels because most new machines use far less water. However this washer was defective. He then placed the clothes in the brand new Whirlpool dryer. The clothes ran for over five hours and never dried and the dryer never got hot. There was obviously something wrong with the thermostat. We are both disgusted and will never ever buy a Whirlpool product again. In addition because of the extremely poor response from Home Depot, we will never purchase an appliance from them again either. So sad that Made In America, which was on a sticker on the front of the machines, does it mean diddly squat these days.

I was under the impression Whirlpool washers were good. Mine always goes off balance and quits. I carefully redistribute the load several times to get it to finish (start over). Sometimes it works fine from the get-go, but not often enough. It is now 2 years old and if I were wealthy, Id shove it to the curb. There is little to like with an appliance that often must be adjusted and re-started. I will try Samsung next. It seems that American brands are not reliable. I have no special needs and will consider reliability above all. The name Whirlpool would be a deal breaker for me. I cannot abide my Whirlpool washing machine as it is more of an aggravation than something useful. Stay away from Whirlpool washing machines. They (at least mine) require the load to be balanced to a microgram. Appliances should just work and not require fiddling with.

When purchasing a new home, the almost new Whirlpool double-door ice-dispensing stainless steel refrigerator came with the kitchen. This beautiful-looking fridge worked well for close to three years, but gave up the ghost shortly after its warranty expired; designed obsolescence perhaps? Problem was, it would have cost almost as much to repair as it would have to purchase a new fridge with a warranty. So, thats what I did, via a local big-box store. I bought a single door floor model, with the Whirlpool ending up as scrap, the whole incident leaving a bad taste in my mouth. If you have your grandmothers old fridge that still runs, keep it!

After 7 calls to Whirlpool and 3 service calls, we still have white detergent stains on all our clothes. Today Whirlpool told us we needed to put one item at a time into the machine. Not only that, but pants needed to be loaded waist band up and gently placed; Shirts, collars up; socks toes down, etc. etc. Are these folks at Whirlpool serious?? So today, we called them back - still streaks. The folks at Whirlpool want us to take and send them pictures of our clothes. This is ridiculous.

Purchased a house and old owners left an almost new one with house. Thing does not clean even minor soiled cloths. Plan on buying new machine directly and it will not be a GE or Whirlpool. I can see why they were willing to leave the new washer. I left a 15-year old Maytag at my old residence (wish I had it back).

In 2008 bought cheaper Whirlpool washer, had to return it to Lowes. ELLL DUMOH (me) buys yet another Whirlpool Washer from Lowes; a Cabrio. The Cabrio ONLY worked 3 years, and started having problems with not emptying or just continuing to drain and beep. The Whirlpool Customer Service lady is pitiful. Yeah... I can SELL you another set of shock absorbers... that might help. I can SELL you a recirculating pump or a drain pump... Pitiful, sorry attitude. Goodbye Whirlpool.

We purchased the Whirlpool Duet (front loader) washer and dryer in 2005 from Best Buy. We had many problems with the washer leaking around the front door. After several visits, Best Buy (in 2007) said we could pick out a new washer. We picked out the Whirlpool Cabrio. About 2 years later the mother board had to be replaced on the Cabrio. We are constantly getting F codes and have to unplug the washer several times for it to reset. It also sounds like a plane getting ready to take off and from what I read that repair is very costly. It has been leaking as well. I contacted Whirlpool today and they informed me that there was no recall on the machine and when I told them that there were many complaints for the same issues online, they said they do not base their recalls on blogs and to fix the problem, I would have to incur the cost. This machine is the biggest piece of junk that I have ever owned. I will be sure not purchase a Whirlpool in the future!

We purchased a Whirlpool Duet Front Loading Washer and Dryer. The control panel on the washer went out in March. We called for a repair. The repairman came, told us we needed to replace the control panel and he would order it. My American Express was charged $389.91 on March 26th. I called today, April 9, asking about where the part was and when my machine would be repaired. I was told the part would not be available until July 11, 2013. I cannot believe that a company would expect a customer to wait nearly four months for a part as well as charge them for the parts and labor four months ahead of the part. When I called, I was first told that there were 15 parts in stock, but then was told that there were not any available to me. I have cancelled the service but it will take them three weeks to credit my card back for the part.

Very dependable. We loved all of our appliances in the past as well as in the present. It has been a go to for us especially with bad experiences with other brands like OG and GE. We have gotten a washer and a good dryer and have worked. No complaints whatsoever.

We have had a Whirlpool hot water heater for 6 years and 14 days. Note the 14 days. It has been nothing but trouble and we have called the company repeatedly for help. It finally stopped working altogether 14 days after the warranty ran out. Thank you Whirlpool for nothing! It had a filter on the bottom of the heater that constantly had to be cleaned which was next to impossible. We had to buy a special brush to try to reach it. My husband had to take it apart several times a year and clean it to keep it running. Whirlpool should have replaced it within the first year but instead offered many suggestions about cleaning and etc. so they would not have to replace. Today it is out of my house for good and I would advise anyone reading this to beware! Horrible product!!!

Bought a Whirlpool range in Nov. Within a month the large burners fell apart and the reflector bowls discolored from normal use. Call Whirlpool and they sent out replacements. Within a month the first replacement fell apart and the new bowls discolored from heat again. I held off calling until the second burner fell apart and this time when I called I was told I would have to stay home to wait for a service call to have burners replaced which I could do myself and that the bowls arent covered and that it normal for them to discolor with normal use. They said I should wrap them in foil to protect them.They appear to prefer wasting time and money rather making a good product. The burner bowls from my old GE stove are still shiny after many years of use but Whirlpools cant hold the finish for a month. Please note I was an appliance tech and ran an appliance repair business for 18 years. These failures are not normal or acceptable. I will never buy Whirlpool again.

Bought Whirlpool refrigerator (Model # WRF560SEHZ00) December 2018. After 2.5 years, the door hinge failed and could not be replaced. $1,000 for new door. Dont buy! Too bad there wasnt a 0 option for the rating.

This double door ice in door refrigerator works fine, my dissatisfaction is on the stainless doors. I am VERY particular on any smudges or points and I do not LIKE the stainless steel environment appliances promo!

Had kitchen remodeled and purchased this microwave. Now after three years the door cracked in several places and now it will not heat food. Now we will have to replace this mess. Never buy any Whirlpool appliances again!

I have a Whirlpool double oven. When I attempted to use the self-clean feature according to manufacture instruction, the bottom oven stopped cleaning in the middle of the cycle. I had a repairman out and he replaced the thermal fuse in the back of the oven. It cost $85. I didnt attempt to clean it again for another few months since I dont use the bottom oven often. When I did attempt to use the self-clean feature according to manufacture instruction, the same thing happened. I called the repairman and he said that the thermal fuse would blow every time I tried to clean the oven, because of the way the oven was manufactured. I contacted Whirlpool and they were not at all helpful. I intend to contact them again.

To start with, the ice maker drips non-stop. I have to check it several times a day to make sure its not puddling up and running my hardwood floor. Because of the continuous that, drip, freeze cycle, it creates an ice dam around the rubber boot between the ice maker and ice bin....which they located in the door where there is inadequate cold, so the cubes melt, making even more of a mess, causing it to be unable to dispense them because it is one big mass... oh and that creates an ice dam also, so on top of replacing a torn boot a couple times a year I have to chisel out the ice bucket and defrost it once a week.Want more? The ice tastes horrible. I have no idea why. It didnt in my last refrigerator. The Tap water tastes fine, I disconnected the line running in to the ice maker and tried the water from there and its fine. So somewhere in the ice maker, something is wrong. There is more. The unit is a year old and now inside the refrigerator it smells like gamey shrimp. I have no shrimp in the freezer, fridge, not have I. I dont store anything in poor sealing containers, nothing has spilled, I removed all drawers, panels, shelves and scrubbed the whole inside with bleach/water. I changed every filter, checked the drip pan (clean), and still half-rotten shrimp smell.My last refrigerator was an Amana from 1986. I bought it used in 93 and owned it until I got this Whirlpool. Never had a problem with it. I have had non-stop problems with this over-priced Whirlpool and I guarantee it is the LAST Whirlpool product I will ever own.

I bought an American US Craftmaster water heater in October 2006. I have paid a plumber 3 different times to work on this and the pilot light will not stay lite. I used the replacement parts they sent, followed their technicians directions over the phone, etc. Nothing seems to work. Christmas was not pleasant at my house this year. I’m still taking cold showers.

My wife and I purchased a new Whirlpool Cabrio Washer / Dryer set approximately three years ago and have had nothing but problem after problem with these units. Weve had multiple service calls, multiple parts replaced, and after dumping hundreds of dollars into repairs and service calls (even called Whirlpool and asked for some help with parts cost but was given the cold shoulder and was told, We cant help you), we are dumping these machines where they belong - scrap heap. I will never purchase another Whirlpool product and will tell anyone who will listen what garbage Whirlpool manufacturers are and absolutely pathetic excuse for customer service and the poorest of quality product. Whirlpool will never be in my familys home again and will never see another cent of my monies.

My Whirlpool microwave has been great. Just the right size for my family, with enough settings that it wasnt complicated to use. I found it was very useful with different recipes that I liked to make. I always used it whenever possible to cut down on my cooking time because time is something we dont seem to have enough of. I have baked a lot of different items in my microwave, chickens, all kind of casseroles, cakes. You can even scramble eggs in this one!! It keeps dishes warm until you decide to serve it which is a plus because all microwaves do not have this option. I believe you will enjoy it too!

I purchased a Whirlpool refrigerator from Home Depot in Nov, 2013. Model is WRF560SEYWOO with water in the door and bottom freezer with ice compartment. This is a very small refrigerator for my very small space. I swear these companies program their appliances to break down exactly 1 month after the warranty is up. Thats what happened to me. Dec 2014 this horrible loud humming noise started. You could hear it out on the sidewalk! Then the door with the water just detached from the bottom and screws and plastic pieces fell out all over the floor. The day the repairman came he noticed all the rubber lining in the doors was detaching and huge chunks were falling off of it. He called to get replacement parts for everything and whatyaknow, all parts for this unit have been discontinued!This is what we did to cope with all these defects. The noise was caused by ice building up around the exhaust fan because the unit had stopped defrosting that area, so every 3 days I have to get out my hairdryer and melt the ice at the back of the unit. Next we MacGyvered the door so that it is resting on the freezer door. Next, he brought in some tape and taped all the pieces of rubber falling off my doors!! This frigging frig cost me $1,653.00!! I AM FURIOUS. Why isnt Con. AFFAIRS DOING ANYTHING ABOUT THIS?!

My Whirlpool gas hot water heater will not stay lit. The thermal coupling has been replaced by my plumber. It did not help. This tank is defective. The product details are as follows: model # FG1F4949S3NOV, product # B07330262, and serial # **.

We purchased the WRX988SIBM00, delivered 6-26-14. Immediately upon plugging it in, we noticed a seemingly loud hum to it. Thought maybe it would go away once the fridge cooled off, but the hum continues. SO sad because I love the features.

I purchased this Whirlpool washing machine model# WTW4950XW2 and after 10 months of use, it broke down. The repairman fixed it (gear box) and said that the motors and the control boards went bad. I didnt get a weeks use out of it because the motor went bad. He came and fixed the motor and it didnt work once after that. I called Whirlpool up and they sent their serviceman out twice and they didnt do much but reprogram it and both times it didnt do one full cycle. Now they (Whirlpool) are going to put a new control board in and hope it works. Whirlpool wants me to get another years warranty on the machine & charge me $100 and not do anything about all the money I spent going to the laundromat (2 months worth) while this machine was not working. There should be a recall on this machine for replacement & reimbursement of all the time and money lost.

The Whirlpool Quiet Partner II is a horrible dishwasher and should have never made it to a store to be sold. We have had the dishwasher for 4 years and about 6 months ago it started shutting off minutes after it was started. We would have to press the Cancel Button and try it again several more times prior to it finally completing the wash. After contacting our home warranty for help the tech said it is not worth fixing and will only give us a SMALL amount towards a new dishwasher.

Microwave didnt even last 2 years. I bought all new Whirlpool Appliances less than 2 years ago & they were not cheap! The microwave wont work until the light comes on inside. Well for some reason now it takes almost 10 minutes for the light to come on & I have to leave the door open until then. Now today I cant shut it because the light wont shut off & if I try to shut it the fans runs constantly. So frustrating as they dont stand behind any of their products! I will never ever purchase anything Whirlpool again.

The washer can not spin dry, as the unit will not balance. When it spins, it will get out of balance, and shuts off. I have had a repairman out, but he said he can not fix it, and that this is common with your units, He suggested we get a new one, but not from Whirlpool.

I purchased the Whirlpool Duet June 2011. Within two weeks, it was tearing my clothes. It didnt matter how little of a load it was, they still ripped. Five months later, my machine was leaking water. The repair man came out. I told him it was also tearing my clothes. His only response was dont load it to full. Well, I called the store where I purchased it and they are sending a repair man out again. I told them to either fix this from ripping my clothes or I was going to take a hammer to the machine and never buy a Whirlpool again or give them a good reference. I also called Whirlpool directly and told them of my problem and they acted like they had never heard of this happening before. I told them to search the internet because everyone is having the same complaint! I had a Fridgidaire front loader for 9 years and never had a problem with it eating my clothes.

Read reviews on the same washer (Cabrio Whirlpool) that I had purchased in January 2017. I have the same problem everyone else has with it, not cleaning the clothes. It was such a disappointment. Had a Whirlpool front in loader for 15 years. Loved it! But the washing machines without the agitator on it is a laugh. What person thought up that design. What a joke on the poor unknowing people that purchased one. Im also upset at G&H Appliances for not standing by their products they sell. Found out that Lowes has a 30 day satisfaction guarantee on what they sell. Not buying from Lowes and buying a washer without on agitator on it. Was two big mistakes I made. I wanted to help out a small local business, but wont be doing that again. They sure are not worried about me.

I purchased a whirlpool under counter oven - my main reason for not buying something cheap was the safety of my family - I chose the AKZM656 eye level oven. The stove is about two years old, but we do not use it that much. Two days ago my wife set the timer and placed a dish in for cooking; she then went outside to water the garden. About twenty minutes later she returned as something was burning- the oven reached a temperature of 350 degrees and would have burnt the whole kitchen down if she did not spot it. Now surely the oven should be designed to switch off if sensors fail? I reported this to Hirsch (Ballito) but they say they have no one servicing the Richards Bay area. I am not sure if this stove should be fixed as it is obviously not safe and makes me wonder how Whirlpool get safety standards passed on these items. Surely you expect better when buying a well-known whirlpool brand?

2 years of use the wash plate went. $150 later, one year later wash plate went again (the wash plate is all plastic, the motor spline in metal total stripes the plastic teeth in the wash plate) I replace myself. 3 weeks later the shift actuator failed which cost another $60 which I replaced. Now the bearing is going. There are only 3 people living in the house. I would stay away from the top loader washers from Whirlpool h2 low series. Huge disappointment.

I purchased a Whirlpool hot water heater 2010 and it started having problems 2014. I called customer service. They informed me my 6 year warranty was only for parts and I had to pay for a certified repairman to come and do diagnostic tests and they will pay for parts only. I said the repairman is half the price as the hot water heater and then he has to come install it. Woman on the phone was just as ready to get off the phone as I was! Save yourself and just buy a new one NOT WHIRLPOOL!!!!!!

After 3 short years, my dryer that cost me over $900 is not working and the part needed for the repair is no longer being manufactured. They did offer the parts for free, but that was useless since they arent available. They then offered me a new dryer which would cost me $800. I am currently waiting for the Product Exchange Team to contact me. Im not hopeful that will be of any use.

Whirlpool Duet Washing Machine model WFW9150WW02 - This machine was purchased new in Sept. 2011 along with a brand new dryer. We started noticing a rumbling sound within the first year, but both machines did a fantastic job on the laundry. Then last week, the washing machine didnt spin out a load of laundry. We called the company and they scheduled a service visit through A&E Factory Service. The technician immediately diagnosed the problem as a bad bearing and said that he had seen the problem frequently with this model and put it down to a design defect. The bearing is housed in a stainless sheath protected by a rubber seal, but the seal lets water in, which rusts the bearing. The cost to repair it was over $700. He suggested I call WP and ask for a concession, whereby the company would at least pick up all or part of the cost of parts. The service representative summarily dismissed the request, saying the company had no obligation to stand behind the product as the machine was out of warranty. I said that this was unacceptable. She was pleasant, but kept asking questions and putting me on hold. Ultimately, she said the same thing. Whirlpool was once a dependable name, no more.

I purchased 4 whirlpool appliances at Leons in Mississauga. The side by side refrigerator was replaced within a few weeks. Got a new one and have had that one fixed at least 3 times already. The stove was serviced 3 times now, the washer broke so many times. They gave me a refund. The microwave broke as well. They told me it was not fixable, then I called Leons and they said it was too old. It was only 18 months old. Did not get anywhere with the microwave. Had to buy a new one. The only appliance I had that didnt break was the dryer. So far. The fridge now has broken inside, the crisper wont slide in and out at all. Cant be used. I bought a warranty on all the appliances, and even though I had a warranty, when a coin got stuck in the washing machine because the drum inside kept banging because it was in need of new struts, they still charged me 135.00 to fix it. Two to three weeks later a repairman came and put new shocks on it. Finally after having it repaired about 5-6 times in a year and half they gave me a refund at Leons and I went to pick out a new washing machine. Overall I have spent about 6-8 hours on the phone complaining and making appointments with Whirlpool Canada.

I hadnt had the machine. In no time, I started noticing brown rust looking spots on my whites and light colored clothing. I got to looking and had rusted out all around the bleach dispenser, entire area on the entire top. I was told to replace it. This would be about $200. Ridiculous!

In 2007 our Whirlpool 30 gallon gas water heater began to have issues. Serial number 0425126675, Model Number FG1F3030T3NOV. The pilot light kept going out and would not stay lit.. After several times with replacement parts being sent with the same thing happening, finally in 2010 they replaced the water heater. A new water heater was professionally put in, serial number 1023T412357 Model number BFG1F3030T3noHV.I am having the exact same issue and I was told that the warranty was null and void on the new water heater because it was a replacement. They replaced a defective water heater with a defective water heater. I called the number given to me by Lowes 1/877/817/6750. I spoke with Nichole. I told her that I should not have to pay for replacement parts for a defective water heater. I told her that I was never informed that there would not be a warranty. I live on a fixed income and cannot afford to buy another water heater because I was given a defective water heater in replacement for a defective water heater. I became angry stating, Thanks for nothing and I hung up. So many people have the same problem with these water heaters that something MUST be done.

After just 2 years, the electronic control board failed. The temperatures are stuck on the coldest/high mode for both the freezer and the refrigerator, spoiling some foods. The parts and repair are going to be $300. Whirlpool will not replace the defective part or pay for any repairs. Shame on Whirlpool! Model No. GB2FHDYWQ01.

Whirlpool gold series wrf990slam02, just 2 years old bought from Lowes, and repairman just told me that it has a Freon leak which apparently happens often. Will have to replace some items that might fix it but he did not sound reassuring. RUN dont walk away from this brand. I looked up these refrigerators after this all started and they have a 1 star rating. I should have done my homework on this.

This is a freezer on top unit. Purchased in 2015, unit quit cooling, started making a roaring noise. Called local technician, he added 2 oz of Freon, said he has seen many of these same unit losing Freon. Technician said line that goes to compressor is copper and hooks up to aluminum line before attaching to compressor. This is leak point for freon; no way to know when the leak started, but freon almost gone and cost to pressure check for source of leak is costly and probably would not repair problem. Got 6 yrs out of it and I am replacing with another brand. Will never buy Whirlpool again. Should have got 10-12 yrs of use. Do not buy this unit. Wrote Whirlpool first, but no help. Indicated this could be a problem with these units but no recall so I am on my own. Out $900 for a new refrigerator. Big hassle. Unit no good.

We purchased a new Whirlpool water heater April 2013 at Lowes and every 3-4 months the pilot would go out. My husband would simply re-light the heater, I guess he didnt think it was a big deal. However, in September 2014 the water heaters pilot went out and would not re-light, so I contacted Whirlpool about the warranty. It took 4 telephone calls (two of which involved a plumber, per Whirlpools request), and several days of cold showers for an authorization code to purchase a $8 part (thermo coupler). The hassles that Whirlpool put me through, no one should have to endure. Who ever heard of a technician telling you that they have to talk to the plumber, when you call them to explain a problem with your water heater, such as, the pilot will not stay lit and the plumber said it is the coupler (I couldnt remember the whole name of the part, but surely they should have understood what was wrong). Secondly, providing a plumber (unless youre married to one) to converse with them involves more money. Now I have a plumber at my house so I call Whirlpool and this technician insists that the plumber perform a test on thermo coupler to make sure that it was faulty before she gave the authorization for a new one. Yet again, when I called to Whirlpool with the plumber, while I was voicing my problems in resolving the issue of my water heater with this technician, and she just hung-up on me. So as not to be defeated and having already invested in the expense of the plumber, I called Whirlpool again and requested a manager. The technician asked if she could help and I informed her of my previous encounters. She apologized and took my information to have a manager to call me later; however, she did give me the authorization code for the thermo coupler without delay. When I went to purchase the part, I didnt have the old part (as trade; the plumber hadnt removed it), so I paid for it out-of pocket, to return the old part later.

My landlord replaced our old Whirpool topload washer with a Whirlpool HE topload machine last year. Looks sleek, lots of settings BUT IT DOES NOT GET CLOTHES CLEAN - not on any setting, not if loaded as recommended or under-loaded, not if I use more or less detergent, and not if I follow all the tips for getting rid of residue. This machine so under-performs I have to spot clean my clothes AFTER I was them. And were not talking deep dirt or grime here, or things that need special treatment, Just ordinary dirt dirt, to which the machine adds gray streaks of dirty water residue. Thank God I didnt buy this turkey for myself -- I will NEVER buy one of these machines. I did two small rugs today and they came out dingier than they went in. These machines should be recalled. If I could give it less than one star, I would.

Our washing machine - as part of a stackable set - is two weeks beyond the one year warranty. Washer breaks down, I order the replacement part to find out - after waiting two months for the part - that the washer is now being discontinued so the ETA on the part is NEVER. Ask what Whirlpool will do about this and am advised that they will offer me a discount on a washing machine that does not fit on the stackable dryer. Or I can purchase a new washing machine at more than the original cost of the stackable set.This is a totally unacceptable situation. The washer is just out of the one year warranty period and it is already being discontinued??? Is Whirlpool making disposable appliances now so that after the one year warranty we just toss the appliance in landfill? Really? Unable even to purchase replacement parts to repair a one year old appliance? I will think long and hard about ever purchasing another Whirlpool appliance again.

I love the brand. I just do not care for the lock lid on all the new washers. I could do without it. I do not have kids to worry about getting hurt. Im looking into finding a brand without a lock lid. I just replaced one before this one. For the lid breaking.

Retail price, $3100. Purchased from Sears Outlet for 2/3 of that amount due to dings on a side panel, back and some blemishes on the front. Still sold as new with a new warranty (Good thing!). Ive had full use of the unit for 1 month out of 3 that Ive had it. Freezer stays at a temperature in the mid-20s and, after 4 repair visits, it turns out the compressor is faulty and now Im waiting for the 2nd part to arrive and be installed to see if that corrects the problem. Sears stepped away from the problem saying it will be repaired. Whirlpool has wonderful telephone support that is totally committed to me staying with a faulty appliance until its fixed. My view is that a unit that expensive, should be no problem to replace allowing Whirlpool to take as long as they want to make repairs and re-sell it. But no; their commitment is to keeping the refrigerator in my house and running a service tech back and forth while I continue tossing food that cannot be used.

Standard looking dishwasher. Quiet and efficient. Best value for the money. Highly recommend. Chose this brand over more expensive options and made a great decision!!! I dont have a single complaint.

I purchased a Whirlpool electric water heater from Lowe’s in 2007. It lasted 2 years until a faulty weld on the tank started leaking and flooded my basement. Whirlpool did replace it. However, my second water heater did the same exact thing in a different location on the tank after 2 1/2 years. It also flooded my basement.I am now on my third Whirlpool water heater in 5 years and the one I have now has a bad thermistor. It has cost me about $225 each time the water heater has been replaced. In my opinion, these Whirlpool water heaters are junk and their quality control needs to get out of the break room and start doing their job. Never will I purchase another Whirlpool appliance.

I am very disappointed with the purchase of a Whirlpool Cabrio Washer and Dryer I made about 3-4 years. The price was too high and the quality is extremely poor. It has a leak in the pump which will cost me $300.00 to fix. I probably would have been better off buying the cheapest washer and dryer set they had. At least, those actually wash the clothes and dont breakdown. Never again will I buy a Whirlpool and I will get every chance to share my opinion of them.

I purchased a Whirlpool induction cooktop Aqualift self cleaning oven Nov.1/12. The oven has never been easy to clean you always have to scrub it, now I boiled some pies over in Oct/13, the syrup burned into the bottom of the oven before the pies were finished baking. My oven is now pitted, warped, and bakes very unevenly, have contacted the merchant, Saskatoon Appliance, Whirlpool, and Excelsior Insurance (extra warranty) Insurance guarantees 24-48 hr service but to no avail. We still have no service 1 month later.

The pilot light went out on our Whirlpool hot water heater. We followed instructions and were unable to relight. Our plumber was also unable to relight so we ordered new parts with associated overnight express costs. The plumber returned and worked for over an hour. When the pilot light came on the burner assembly burned out the new thermo coupling and that needed to be replaced again. This happened again. I would like to join the class action suit as Whirlpool has known about this problem and consumers are paying more than the original cost of the unit for repairs.

After 2.5 years seal around door melted on microwave. Whirlpool Corp sent a repairman to do a safety check. Said unit was ok to use. Plastic seal on for area totally melted about 2 inches wide. Co. Had a recall about a similar problem but our serial number was not included???? Did not want to give them any stars.

We purchased a Whirlpool Cabrio washer in 2009. It makes awful sounds during the draining and spinning cycles, has started leaking in the past month and now, several error codes and will not finish a load of laundry. We have a family of eight and thought that we had bought a very dependable product for what we need. Boy, we were wrong!

Whirlpool gold bottom freezer is 2 years old. This model has a design flaw. And due to this the drain is frozen in the bottom of the freezer. Water is leaking onto the floor. I called for service and whirlpool is charging me. To fix a problem that is their fault. This is unfair.

After less than three months the oven control failed. Local repairman said it would cost $450, better to get new one. Whirlpool set-up service call with their Certified Technician, who didnt come. I had to pay compensation to rental guests in the property who went without an oven for almost a full week. Also had to buy a replacement ($633) to provide a functioning range for these guests and next weeks guests. Whirlpools only response was to offer to set-up ANOTHER service call. I am out over a thousand dollars. I have been a loyal and repeat Whirlpool customer for years, but no longer. What an extremely unsatisfying experience!

My mother and grandmother swore by Whirlpool washers. They were the best. So, naturally I never wanted any other brand - then came the digital machines. End of an era. My experience with my 1 year old digital machine has been very frustrating. I do not like it. I prefer the old system.

We bought a Whirlpool Dishwasher for a vacation home thinking it was a good brand. It was not a low end model. After two years of infrequent summer use it would start and then not complete a cycle. Looking on the internet I learned the control panel was known to be faulty. An appliance repair person also confirmed that the control panel was known to be faulty. Why are they allowed to sale defective appliances? I also feel Lowes Hardware is not without blame for unloading faulty equipment on unsuspecting consumers. What recourses do consumers have? I cannot afford another dishwasher after purchasing an appliance expected to last for years.

Bought a new Whirlpool range in 10/20. In 06/21 the control panel stopped working. Now they say the necessary part will not be available until 10/21! 5 months without a working range! Dont buy Whirlpool--shoddy products and terrible customer service.

I replaced our old 50-gal water heater (10 years old) with a new top-of-the-line Whirlpool 50-gal water heater in Feb 2011. The Friday before Memorial Day, the heater went out and the pilot refused to stay lit. I called and jumped through all their hoops and finally figured out that it was the gas valve, because the pilot goes out as soon as you release the button and the milli-voltage reading is ok. They sent me a replacement and it cost $145 to have a plumber come out and install it. We were without hot water for 5 days. Now 9 days later, the pilot keeps going out. This time I can re-light it, but after the water heats up, it is apparently going out again. They refuse to replace a 12-year warrantied water heater that is only 2 years old and I am going to have to hire a plumber again to come out and attest to what we already know. This water heater is extremely loud. When we had it installed, I read the reviews and there were similar complaints (sounds like a mini jet engine). We dont seem to get as much hot water as we did with our old builders grade heater. This is a bad buy and I would advise anyone looking to purchase to look elsewhere.

I have a Cabrio washing machine and the circuit board has gone bad. I understand from Whirlpools customer service that if your machine was made before 2005, they are fixing the issue. Mine was made after 2006. Even though the problem is the same, Whirlpool will not correct the problem. I was told it was fixed in the new machines. The circuit board goes bad and you have to start and stop the machine at least three times before it will start your cycle, then it stops again at the 17 minute mark and you have to cancel and start the machine again for it to finish its cycle. The error is F1. Customer service acknowledged that this is a known problem for the Whirlpool machines built before 2005 but deny any claim that is is happening to the machines after 2005. Looking at all the other complaints, it is still a problem. I am disappointed in Whirlpool for their customer service attitude and for them not standing behind their product and fixing a known problem. I have always bought Whirlpool products but going forward will be switching to a better company. Shame on you Whirlpool. For a machine I spent $1000 on, the part is going to cost $300 to fix.

Our experience with the Whirlpool Duet Steam washer is the same. Weve had ours about 2 years and have replaced a sensor and the rubber boot (both in the first year) and now we too have had the bearings go out. Weve called Nebraska Furniture Mart and Whirlpool. No one really cares. Its unbelievable that $1800 is down the drain and its acceptable! What are the steps for a class action lawsuit? How about getting some social media involved to get Whirlpools attention? It worked with Netflix and Bank of America. They had to finally listen to the public. So frustrated!

The features on the washer is a wider size wash basket, no non-snag agitator with 5 load size choices, 5 water temperature choices, type of wash includes soak, quick wash, normal, deep water, heavy duty, bulky, hand wash, gentle, some other choices Along with a choice to wash your machine, one rinse or two rinses without fabric softener, one rinse or two rinses with fabric softener. And finally a selection for Pre-soak on or off. Also has a 3 light display for what it’s doing, lid lock, pause, cancel and start button. It’s an HE. Clothes come clean.

I purchased cash for our new house and we notice a couple of times the freezer would start to thaw and the light bulb would freeze up. It has been ok for a while now.

AVOID Whirlpool water heaters - Bought two 12 year warranty water heaters from Lowe’s in 2014. Model NU50T121-403 from Whirlpool. Thermocouple went out within the first 4 months. Called WP, they gave me a number to call for an authorized contractor to come out. Made certain to tell me that PARTS were covered, but not labor. $300 for the labor and two days later, hot water is back on. SAME THING happens again 6 months later, then AGAIN in Sept of this year. So 3 guys have been out to all replace the same part. This morning, hot water is out. Both tanks. Can’t keep pilot light lit. Called WP. They gave me more numbers of authorized contractors. No hot water and now I’ve got another $300 I owe to fix the SAME BROKEN PART. I wonder if this is how their last class action lawsuit got started?

Whirlpool Cabrio - What a nightmare. One year in… from the beginning the washer completes a cycle without attention. It gets stuck in a rinse cycle and eventually stops with an FF error display. Because of this it wastes HUGE quantities of water and takes far too long to actually wash clothes. It is so frustrating. We will buy a new Bosch and THROW this way. We cant even pass it on to our grandchildren.

I purchased my Cabrio Whirlpool washer five years ago. In the past two months I have had three service calls for repairs. I had water leaking out from underneath the machine which was the result of a failed drum seal. Now I get a ul message (there was one blouse being washed on delicate) and the washer is making a terrible banging sound. I dont think it is spinning. I have not been happy with this washer. My previous washer was 30 years old.

We got what was a top-of-the-line Whirlpool Refrigerator about 10 years ago. It is still running, BUT all of the drawers have broken at least once and the door shelves no longer work. The replacement cost for each item is ridiculous especially considering how flimsy the items are. We decided to look at Whirlpool Refrigerators since the one we have is still running. They have changed absolutely nothing in the drawer or door design. It is all still very flimsy especially compared to the competition. I would strongly advise anyone looking for a fridge to look elsewhere, since, obviously, the quality of the interior is not a priority at Whirlpool. Avoid Whirlpool Refrigerators. The drawers and drawer shelves will ALL break since they have put no effort into fixing obvious defects.

Worst purchase I have ever made. When I purchased this Cabrio washer in 2015, I didnt find bad reviews but how I wish I had. This washer does not clean clothes well. It has caused holes in clothing and towels. Often all the load wont even be damp even if using the deep water feature. The wash loads rarely fill more than couple of inches. Clothes come out twisted and terribly wrinkled. Sheets and blankets will be half dry and unclean. TERRIBLE APPLIANCE. WOULD NOT RECOMMEND. Now I am stuck with a high priced washer I wouldnt even feel good about giving away. WONT FILL. RUINS CLOTHES. TANGLES LOADS. DOESNT CLEAN. DOESNT RINSE PROPERLY. DO NOT BUY!

Our Fridge has totally died at 16 months. The warranty was only one year. The customer service folks said online they might help, but we did not receive any response after two emails sending the make and model and serial number. An expensive fridge should last longer than this!

Whirlpool freezerless refrigerator quit after 17 months. Bought it brand new. APPLIANCE INFORMATION. Merchandise REFRIGERATOR. Brand Name WHIRLPOOL. Model Number WRR56X18FW02. Serial Number U90502841. Highly disappointed!

I agree with all the other reviews listed here! How in the world is a washer to get clothes clean when there is no agitation? Or enough water to even cover the clothes? This is a complete waste of time, one cycle can take an hour or more, because the extra rinse cycle is necessary. And it takes 20 minutes to just sense the load. What a crock. And yes my clothes smell also. Please any recourse besides buying a new washer? Does Whirlpool stand by the product?

This washer (Cabrio 6th Sense Washer) is less than 4 years old and now needs $500.00 worth of repair. You have to replace the tub in order to replace the bearings. If your washer starts to make noises during the spin cycle, you are in for a big repair bill. I still havent decided if I am going to repair it or junk it. The towels always smell sour even if you wash them twice.

I purchased the Whirlpool Quiet Partner II dishwasher, Model DU1055XTVQ0, Serial # FY3762359. The racks are cheaply made and rusting! Almost all of the tips on the racks are rusting, causing them to corrode and break off completely! This dishwasher is well under 5 years old. Not sure what we paid for this machine but the racks should not be doing this after this short length of time. They shouldnt be doing this after any length of time.I called Whirlpools customer support center today and was told there is nothing they could do. The support agent asked if I had hard water, if so, that could be causing the problem (I dont have hard water). The agent stated that they do not cover rusting racks nor would they replace them, now I see why. They are expensive to replace. As of now, I will not be buying another Whirlpool appliance - ever! They just lost a dissatisfied customer due to their very poor quality and customer service.

Whirlpool Refrigerator model #GI6FARXXY0 - Bought this refrigerator at Las Vegas Store #3305 Home Depot, 12/07/2012. July 2014, the ice maker stops working. I replace it with another Whirlpool ice maker and that one stops and leaks water from the dispenser all over my floor. Im on my 3rd ice maker and its not working! I have no warranty but still...a refrigerator should last longer than this at these prices. Im trying to research problems with this refrigerator and it looks like now the refrigerator model has been discontinued! Cant find anything on it. I paid close to $1,800.00 and it lasted 1 year 1/2? Its turning into a money pit. My question is... after looking at all of the complaints concerning ice makers and water leaks on Whirlpool refrigerators... why hasnt Whirlpool addressed this problem with a recall?? Obviously, these ice makers are faulty even the ones you replace them with. The repairman told me there are no warranties and they would not take returns on them. Whirlpool knows there is a problem and doesnt address it. Consumers should be protected from businesses that know of problems and refuse to take care of them with customers. They are still selling faulty Whirlpool ice makers??? I paid extra to have a working ice maker and expected it to last more than a year and half for the price of this French Door, bottom freezer, refrigerator did. The doors look terrible as they do not clean nicely and leave streaks. From the looks of some of these complaints, this may only be a beginning of problems with this appliance. Totally disappointed in this product. I know I wont be looking at any more Whirlpool products. Im disgusted with their faulty products and no accountability. If theres a recall, count me in!

I bought a Whirlpool model GI7FVCXWY00 over and under refrigerator directly from Whirlpool through DirectBuy on April 19, 2010. The unit was a relatively high-end model (over $2,000) that came with a 12-month warranty. Thirteen months after purchase and 1 month after warranty expiration, the ice maker stopped working flooding the kitchen in the process. We called Whirlpool who recommended one of their authorized maintenance subcontractors (GuinCo) to appraise the problem. GuinCo came out, diagnosed that a valve in the ice maker had gone bad and the repair cost us $364. We chalked that up to Murphys Law (repair needed immediately after warranty expiration). Not 4 months later, the kitchen comes up flooded again and again and the ice makers not working. We call GuinCo, the repairman come out and said this time that its a heater and ice maker defect which will cost $643 to repair. He also said that the unit has been designated as having a design defect. We held off on the repair until we could contact Whirlpool for some remediation since it has become obvious that the unit is a lemon. I called Whirlpool, laid out the problems, timelines and potential cost (ice maker failures are going to cost us almost half of what the entire refrigerator cost before the unit is a year and a half old) and the only response they had netted out to was: Sorry, you should have had extended warranty. This is a prime example of an American manufacturer, marketing an inferior product and offering the customer nothing when the lack of quality becomes obvious. I will recommend to anyone I know to stay as far away from Whirlpool products as long as I live.

We purchased this Whirlpool washer 5640XW3 from Lowes. It doesnt clean the clothes. Even if I run them through a second wash cycle, the clothes are still not clean. Called Whirlpool and they said nothing is wrong with it. I use HE detergent and load clothes around the agitator as directed in the manual. Still, clothes are not clean.

November 4, 2017 we purchased a 2018 Tiffin RV with a Whirlpool 3-door refrigerator/freezer. We did not use the RV refrigerator until our first trip to Florida January 2018. Immediate problems with the freezer icing up on freezer door and icing up in the top 2 shelves of refrigerator. Milk, fruit, even cheese froze in the top of the refrigerator. Bottom freezer door froze so bad I had to yank on the drawer very hard to even get it open & chunks of ice would fall off the door on the floor outside once it opened. Called Whirlpool warranty service phone number two times 2/16/2018. I wont go into all the details but we were on hold for a 90 minutes and were transferred 7 times by the automated system. Talked to one person, Lindsey, who immediately transferred me again to RV Dept. No one ever answered. System kept saying, Please wait. Then just disconnected and another recording came on saying to call back. We did not after this fiasco! February 19, 2018 we called Tiffin MH & told them about the NO CUSTOMER SERVICE from Whirlpool. They told us to call Sears in Sebring, FL. We did. If we wanted Whirlpool service to bring the motorhome to them & the warranty only covered parts NOT labor or service calls. They did not want to work on it. March 13, 2018 We went to Tiffin MH Service in Red Bay, AL. Earl called Whirlpool tech, Steve, & tried to explain the problem. Steve told him he did not talk on speaker phone & told him very hatefully to put him on the private line. Steve just very angrily insisting that Earl had him on speaker phone. I do not understand Whirlpools Steve issue with being on speaker phone? Finally Earl got him to listen to our refrigerator problems as he stood there at the refrigerator going through each issue step-by-step. Steve said to put silicon in the seal & that Whirlpool WOULD NOT replace a 3 month old refrigerator that actually had only been used 2 months. We found out later Tiffin is going to replace the refrigerator.

I purchased this Whirlpool WTW7800XW2 washer expecting it to last many years. As a senior citizen, I spent well over $700 on this model because of its large capacity and water saving feature. It has been in service for just over two years and has had limited use. Last week the glass top popped up and I notice that it broke at the hinge. This is definitely a design flaw. The washer has a lock feature and with the broken top, it is useless. I called Whirlpool and the customer service rep said she could sell me a new $250.00 lid at a 25% discount. Looking online, I found that hundreds of consumers have this same problem. Whirlpool refuses to acknowledge the defect. The customer service rep indicated that I should have bought an extended warranty. This is my last Whirlpool appliance ever!

We bought the microwave new after the 2011 flood where we had lost everything in Tennessee. I wanted to get Whirlpool appliances in the kitchen so all appliances were replaced. We bought a Whirlpool model WMH1163XVU-1 microwave; the unit will run but doesnt heat. I also called Whirlpool and with no regard to customer service at all even with all the complaints... This saddens me because I will never buy a Whirlpool appliance again and my grandparents only believed in them... With all the complaints, the attorney generals office should do something for the people.

My Whirlpool Cabrio cannot wash sheets, blankets or any of this size. It balls up in the middle and form a bubble and only part of the items is washed and washing powders are trapped. I have purchased more sheets in the past 4 years than I have in the past 45 years of doing laundry, because the washing powders are not washed out. I wash on second rinse also, never fails and it still does not get all of it out. The clothing gets off balance if it was more than 3 small items. I have a leveling tool that I put on it often to make sure it is level. It’s something within the machine. I will never, never, never purchase any more Sears’ product. If anyone has jury-rigged this machine to work, please let me know. Sears has refused to help me, even today.

We purchased our a model WTW7800XWO 7 years ago. Our lid kept falling down when loading and unloading. Very annoying. 3 years ago it failed to lock down which means the washer will not start. We learned to press down on the lid sides to get it to lock. Then it became loose where it connects to washer and we duct taped it to make it work. We put up for that for a year before having a repairman attach a new lid. 1 year later it did the same thing... And we put up with it hoping it wouldnt totally fail. Today it failed. Since the 1st repair cost 250.00 we decided that we will get a new washer rather than spend another 250.00. We will go with American made Speed Queen. We have had Whirlpool appliances since we were married 50 years ago.

I brought a water heater from Lowes in 2011 and I had a 6 year warranty on it which will end November 2017. Well now the water heater is leaking and they wont replace it because of the location of the water heater and they saying I need to get a direct water heater. Well what is the use of having a warranty if I cant get another water heater. I will never buy another water heater from Whirlpool! I cannot afford to get a direct water heater.

I have a Whirlpool 33 inch wide Side by Side refrigerator. WRS311SDHM. This is the worst refrigerator I have ever had. Temperatures are inconsistent. It is less than a year old. Initially, I stored the big container of spring mix lettuce on the bottom shelf of the refrig as it wouldnt fit in the crisper draw. The temp setting in the refrigerator was set to ideal. Oddly though, in the freezer, ice cubes were melting and refreezing creating a massive frozen block. So, I raised the temperature in the refrigerator, but kept the freezer at coldest. However, I noticed that when I set the refrigerator to a warmer setting, ice cream became cold soup despite the coldest setting.I called Whirlpool and a service technician from Georges Appliance in New Providence, NJ came to my home (of course I had to take half a day off from work). He stuck a thermometer in the freezer and said, its working fine. While at my home he called Whirlpool who said that if lettuce isnt kept in the crisper drawer it will freeze (silly woman, dont you know that?) and ice cream will get soft in the freezer if the temp in the refridge is warmer than ideal. So, it seems I can have lettuce or ice cream, but not both. Okay, so I put the temp back to ideal, bought smaller packs of lettuce that would fit in the crisper draw and called it a day. Nope....lettuce and anything else in the crisper draw freezes too. Wilted, soggy lettuce is so nice in a salad and frozen baby carrots can break your teeth.I have been on the phone with Whirlpool executive dept several times. They offered to have another service company come out to look at the refrigerator. This repair company would not give me a 4 hr time frame until the day before the actual service call. This might be okay if you work from home or are retired, but this is not my case. I opted to not have them come. This is my last Whirlpool product. Since KitchenAid and Jenn Air are owned by Maytag/whirlpool, my other options are LG, Samsung, GE or Sub Zero.

My comments are similar to all the other comments on here regarding the Whirlpool Cabrio washer: I bought a Whirlpool Cabrio 5 years ago and have been sorry every wash day since. I have to wash my clothes twice because the machine doesnt fill the tub with enough water to get the clothes clean. I have tried using the bulky setting for all loads to try to get the water level high enough to at least cover the clothes. This is a terrible design and the worst piece of junk. I will never buy a Whirlpool product again...

Bought the washer from HH Gregg for over $560 12/2012. Turned on power 4/2014 and just heard clicking noises then nothing. Had to get technician. Paid for $75 service charge and waiting for cost of labor and part for the lid lock/latch assembly. I see a lot of complaints with this new machine. I bought a new one BECAUSE I did not want any problems with repairs. Whirlpool is ripping off the consumer passing out this piece of discombobulated metal, wires and electronics. An appliance like this should last AT LEAST 7 years without a problem. I wish there was a class action lawsuit and will be waiting to the day it surely comes.

After Hurricane Katrina, six years ago, the gas water heater in my house had to be replaced due to the house getting flooded. For the past six years, the pilot light and/or igniter for the gas water heater has had to be replaced if not once a year, twice a year because it will not stay lit. Each time, Whirlpool would send a new igniter and/or pilot light part and would reimburse me the cost of labor to have the part(s) replaced.Now, after six years and exhausted of fighting with Whirlpool to stand behind their product and make it right, they are finally giving me an authorization to get a new gas water heater. However, now they are telling me they will not cover the cost of labor for replacing the entire water heater. My plumber will have to pull the defective water heater out of my house, take it to Lowes, pick up the new water heater and install it in my home. And Im supposed to accept their not paying for the labor of replacing their faulty water heater? I questioned this and told Whirlpool they paid for labor for the parts to be replaced for the past six years. Whirlpool then said they would pay up to $100. This is not acceptable. I was reimbursed more than $100 for the labor to replace a part that fits in a shoe box. (Multiply $100+ times 6. They paid more than $600 over the past six years.) The cost to replace an entire water heater, picking it up from the store included, will cost more than $200, if not $300! I would not have to pay anything if the Whirlpool product was not defective!I told the manager I was speaking with at Whirlpool I wanted to speak with his boss or someone who had more authority than he did. He refused. I asked him, Was he telling me no I could not speak with someone above him? He finally said he would have someone call me.I believe I should be reimbursed for the entire amount of labor to replace the water heater since the water heater is a defective product and I have to have it replaced not by my choice but out of necessity and safety. If it is defective in one area, who is to say in trying to light the pilot light, one day it will not do something worse than just not light up. What if it decides to explode? Defective is defective and I feel my family is in danger from a defective product and it should be replaced at the cost of Whirlpool not mine.

We purchased the gold series model WDT790SAYM1 in 2013 replacing a 12 year old Maytag we were very happy with. The Whirlpool just does not clean very well and leaves dishes dirty no matter which cycle you use. The spray arms are cheaply made and do not work well. Its a piece of crap compared to the old Maytag. Do not buy any dishwashers from Whirlpool, they are simply inferior products and a waste of money.

Our microwave is less than 8 months old, hardly used and only for heating items. Besides the point, being under a year old. It began to make noise and pop, spark sounds with the smell of burning wires and promptly stopped working. We called the customer service line and began the long frustrating circle of completely bizarre conversation. Maintaining our belief this is a fire hazard and not wanting it in our home they insist on a repair person coming after trying to sell us Extended warranty, Why would we want Extended warranty when the warranty is NO warranty, it seems, whatsoever. After requesting to speak to a supervisor 3 times. A overly bubbly person comes on the repeat same spiel and to make an appointment for 1 week away from 8am to 4pm to be available for a phone call to make an appointment to see about repair on said fire hazard microwave that is less than a year old. This appointment is made with repair place and they too are confused and noted Whirlpool said this is not covered under warranty, and they too would contact them.Today Whirlpool Canada calls and gives number to repair place to book appointment, Hello we already have one and the frustrating verbal dance continues. 5 minutes after this call the repair place calls, as whirlpool contacted them as well to book appointment, which we both could agree this is the bizarrest situation since we already have an appointment, from their appointment. We keep saying we feel unsafe, this is a fire hazard. Which they completely ignore. This is unacceptable and extremely poor service.

Hot water heater goes out. Try to relight it as instructed. Pilot light goes out as soon as I release pressure. Call tech support. After a 10min hold time, I was instructed to rest unit, wait 10 to 15 min and try again. Did not work. Called back and was told it was the thermopile. Had it shipped and replaced at $45.00. Still did not work. Was instructed to go thru the same process of lighting it, still did not work. Then I was given a ref# and was told that my PARTS was warranty and not labor. Okay now one time I was told I WILL BE CHARGED WITH A DIAGNOSTIC FEE OF $99.00 and still no hot water. Next step LAWYER.

Why do I have to select a star? This product deserves none. My experience with a brand new washer has been horrible. I purchased the washer/dryer Whirlpool set from Lowes on 7/1/17. The washer does not agitate and it makes a zooming noise for hours, I have to eventually shut it off and take my clothes to the laundromat. Technicians have come out 4-5 times to “fix” it and replace parts and it is still not working. I called Whirlpool today again and they want to send a technician out again. I told them I cant keep missing work to wait for a technician which is costing me money. But they don’t care. They should be ashamed of selling these manufacturer defected products and then simply refuse to take them back. I wasted around $1700/set on their defected washer and I hope they make it last as they will not sell another product it depends on me purchasing it.I am livid to see how cowardly these big corporations get away with treating the little guy so poorly. But, that is ok, Im in tears right now as I lost my hard earn money and will now have to buy a new washer/dryer set as yours simply don’t work. You just want to continue doing patchwork instead of taking the appliance back and researching what you did wrong to avoid selling these defected products to consumers. Very unfortunate. So if you are reading this review, please don’t buy their products. And big stores like Lowes and HD should stop selling this brand. I’m more angry at the way I’ve been treated by Whirlpool. Rita the resolution specialist made it sound like its my fault the machine wont work. Here is their # 1800-253-1301. If you want to ask any questions about their repair warranty.

We purchased a Whirlpool Countertop Microwave (model MT4155) at HHGregg on 6/02/2012. (This was a replacement for another oven that failed after a couple of years - NOT a Whirlpool.) On 6/04/2013, i.e., 2 days past the standard 1 yr warranty expiration, the oven went nuts. I was cooking a plateful of baked potatoes on the auto setting. When the potatoes were done, I opened the door to take them out and the oven started to run! WITH the door open! When I shut the door, it stopped. So the only way to get the oven to operate was to OPEN the door. I dont think this is a safe or effective practice. Knowing it was two days past the warranty, I called customer service anyway just to see what they would say. To my surprise, they (I talked to two different people) were VERY pleasant and accommodating, and offered to cover the cost of repairs and even set up an appointment for the authorized repair person, and then called to verify the appt. as well. Great! I was impressed!The repairman showed up as scheduled and seemed puzzled at first, but he dismantled the outside cabinet and determined the fault was in the door switch. He wasnt sure he had a replacement with him, but he did find one, put the new part in the oven, and re-assembled everything. We made sure it worked and he then left. Fast forward 5.5 months, when again I was cooking potatoes (boiled this time. Maybe the oven doesnt like potatoes!). I had the timer set for 20 minutes on 100%. I was out of the room when it quit cooking, but I think it ran for about 6 minutes and then just shut off and could not be persuaded to restart. The clock continued to count down, and all the other bells and whistles still functioned - it just wouldnt cook. Major hassle. The following day, I was looking at it, messing around to see if I could figure out what was wrong, and discovered that if I pushed on the door latch just a little, the oven would run. Well, thats a nifty workaround, as long as you arent doing any more than briefly reheating something, but not so great if you are actually trying to cook something. I continued to do this for the next few days and then suddenly one night it reverted to the first bad behavior - only running when the door was open. I was able to get that to stop, but the following day, it refused to work at all and it is now sitting here uselessly, just a little over 1.5 years old. I want to go buy another oven (and YES - a different brand!) - my SO wants to repair this one, again. After reading the experiences of others on this site, I REALLY cant see the point in repairing esp not if I have to pay this time (which I probably will), and also when it seems to be a faulty part/design causing this problem. I dont have the time or patience to deal with an unreliable appliance, esp one that I use often. I have not tried to call customer service yet, but Im not expecting great things, not this time. Planned obsolescence? Sure makes me wonder.