I bought the Whirlpool Cabrio washer 2 years ago. It started recently messing up and making a loud noise during spin cycle and gave me a UL code. I called the repairman and he is stating several things need replacing. Cost more than washer did at time of purchase. Bearings and 2 other items need replacing parts. 550.00 plus labor of 250. I will never buy another Whirpool. My previous washer lasted 10 years. I got rid of it for a matching washer and dryer by Whirpool. Worst mistake and Im out a lot of money. By reading all the poor reviews. Seems like Whirlpool would do something. Its a ongoing problem. Many people have reported. I have read many similar experiences and wished I knew before purchasing this set. If you are reading this do not buy this washer and dryer set.

Our Neptune washing machine is 15 yrs. old. Minimal problems, which I could fix myself. The door gasket needs constant attention to prevent mold. It is a front loader. I have replaced the gasket once. The belt transiently slips.

I have had the washer for 3 years now and it started to make a loud noise during spin cycle. I made a service call and found out the bearings are damaged. Something that cost this much money should last a lot longer. I have researched on the internet and found this to be the problem for a lot of consumers and would like to see something happen.

We have had this washer for a little over three years. We are a family of 2 so it gets only light use. The agitator stopped working and the repair was going to be $370! The repair person suggested we contact the manufacturer but they refused to even pay a portion of the repair. Goodbye Whirlpool! And yes, it left white streaks on our clothes as well.

I am so bummed that this fridge died. It was perfect in size and function and appearance. I didnt use the ice maker. Within the first year, the temps were erratic, freezing in the fridge area at the rec. setting and too warm when I lowered it. Finally the compressor gave in at 19 months. Of course, out of warranty. HOWEVER, my credit card, VISA, added a year of warranty and is paying the full amt for replacement. Now I have no idea what to get. Every brand, American or Japanese is not made to last. I regret getting rid of my old dependable avocado fridge, thats how hard it is to feel confident to make a good next purchase. Formerly reliable names are only that, OLD NAMES WITH SHINY LOOKS AND JUNK INSIDE.

Long story short, we replaced a very old Whirlpool water heater with a new one a couple of years ago... We have had nothing but trouble. First, pilot light wouldnt stay lit. Found out that it was defective.... Whirlpool DID offer a no cost conversion kit. Had to pay shipping and installation costs. Have had the plumber out four more times to try to ANYTHING to keep it lit.... No luck. He even spoke to a Whirlpool tech on the phone and followed his advice. I have filed an online complaint with Whirlpool and the site stated that I would hear back within three working days. Guess what.... no reply. I have four other Whirlpool appliances that I love, BUT as they wear out, I will NOT consider Whirlpool.

Purchased the Whirlpool DU915 in 2004. Its been 16 years and I havent made a single repair. A lot of that is just proper use, i.e. scraping off food stuff, using correct soap, etc. I have other newer Whirlpool dishwashers at rental properties which have required repair due to misuse. I would recommend Whirlpool products to friends and family.

I purchased a whirlpool gold series microwave model #WMH76718AS one and a half years ago, paid $500.00 for it. It stopped heating. Everything else works on it so it looks like I paid $500.00 for a digital clock and a fancy bread box! I went online and read complaint after complaint that the same thing happened to other people. It appears that the magnetron is faulty. I called Whirlpool and asked their service rep how she would feel if she bought a microwave and after 1 1/2 years it wasnt working. She told me that it was man made and that I should EXPECT things to go wrong. She did offer to pay for parts... which did surprise me. But I have to pay for a $45.00 service call and all labor that it costs to fix it. I called the number she gave me and got a answering machine.... still waiting for them to call me back. I most likely will just throw this Whirlpool piece of junk in the garbage where it belongs. I dont want to spend hundreds of dollars to repair a lemon. I feel that Whirlpool knows there is a problem with their product... that is why they offer to pay for parts. But why should their mistake cost their customers money on top of all the inconvenience. Whirlpool does not back their products or care about their customers after they get your money. I will Never buy a whirlpool product again and that includes anything from their sister companies Maytag, Kitchenaid, Jenn-air, Amana and there are many more. So before you buy anything make sure you check to see who you are really buying it from!

I purchased the Whirlpool Cabrio washer and dryer about 5 years ago. I wanted to pay for a good pair to last a long time for the money. We have had a repair man out twice for the washer. They ended up replacing the computer board. It worked fine for a few years. Now, it keeps getting the unbalanced error code for almost every load of clothes that we start. Sometimes, it takes 20-30 minutes of rearranging the clothes to get it to finally work. I have had to manually set it to finish the loads on a number of occasions. It is so time consuming to do laundry due to having to play with the clothes to get the loads to finish. Plus, I dont know how many times it has woken up my grandkids because of the loud thumping noise it makes when it gets unbalanced. I have never had a washer do this. I would expect when you pay big bucks for an appliance that it should last a long long time. One usually gets what they pay for. I should have bought a cheaper pair. Then, they probably would have lasted 15 to 20 years.

I have 1 month old gas range, bought from Costco.. I was cooking chicken and it is just explode.. Called to Whirlpool company and they act like they don’t really care about it... I am shocked.. I search google and you can find other incidents with whirlpool explosion.. Just google it.. I am sooo upset with this company.. My kids were with me when it happened.. Do not buy whirlpool products...

I guess I am in the lucky group because my washer lasted about 3 years before the problems started. The latest is the lid lock light flashing, the machine doesnt go through full cycle but stops in the middle, doesnt spin and drain. Even before that the clothes didnt come out clean. The repairman said that this product is basically disposable and it makes more sense to buy a new washer than to invest in fixing this one because something else will break next.My old White Westinghouse lasted 18 years without one problem, Im sorry I wanted something new. What a pity that companies nowadays sell junk and the consumer has nowhere to go with a complaint. Im wondering if someone has the name and the address of the CEO of Whirlpool, I would like to ship that piece of junk to where it came from... it would be funny if other customers did the same. And I agree with other posts that class action suit would be in order... too bad nobody started it yet. I wish I had read the reviews before I made the purchase but at least I know now to stay away from all Whirlpool products and do whatever I can to prevent other people from making the same mistake I did.

I bought a 38 gal. low boy electric Whirlpool water heater from Lowe’s. It was replaced because of a leak around the upper heating element after only one year. Now, the replacement heater is leaking in the same place, and it has been leaking so long that the electric terminals are rusted, water is standing in the cover plate, and the lining is soaked. I cannot see behind the plate and dont know it until the water finally made its way into the drip pan beneath the heater. When we saw the standing water, we turned off the electricity and shut off the water to it to stop a fire hazard. The warranty is up on my water heater, but my concern is that this could cause someones home to burn.

I purchased a new home in 2005 and equipped the kitchen with Whirlpool appliances. Every single appliance has broken at least once. The refrigerator ice-maker has been repaired once and replaced twice. Some of the control panel buttons on the dishwasher work some of the time. Other times we have to strike the panel to make them work. Weve had to replace the handle on the microwave door twice at nearly $50 a pop. And the motherboard on the dual-oven has been replaced once. I will NEVER purchase another Whirlpool appliance for as long as I live.

I have Whirlpool 25 in. Side by side. I love the space freezer size is bigger than the old one I had. Makes ice as it should. Overall solid appliance that I trust. I purchased this refrigerator a year ago after research.

The washer in this set is my biggest complaint. I have followed all instructions and tried different methods time and time again and the clothes never come out fully clean. I too experience all the other complaints on this site as well, stuff still left on clothes, dry spots, stains not removed after being pretreated etc. I did some research before buying this set and saw some good reviews, dont know who wrote them but obviously they were highly inaccurate. This is my biggest purchase regret ever, as this set cost about $2500, so disappointed.

I purchased a Whirlpool water heater and after working fine for about 2 1/2 years, I began having problems with it staying lit. I dealt with troubleshooting beginning in January of 2012 and finally in March of 2012, I was sent some replacement parts. The unit worked fine through the summer and once the weather started getting cold in October of 2012, I began to have problems with the unit again. After a couple of months complaining and threatening to file a BBB complaint, I was sent all of the parts left to change on the water heater. And I was told after the parts were changed if the unit still did not work, that it was probably a venting issue and that I would be responsible for that issue and the unit was not defective. I received the parts on 12/04/12 and they were changed out the same day. Now the unit will light when I hold down the button to light it but once I let go, the pilot light goes out. At least before changing out the parts, the unit was able to be turned on and sometimes it would work and other times it didnt, but now it will not light at all. This is very frustrating because the unit is under warranty and Whirlpool has for an entire year fought me tooth and nail just to send me the parts for the unit, only for the unit to still not work. I have a family and it is discouraging to not know when you are going to have hot water, having to constantly fix the unit or to call Whirlpool to troubleshoot and finally for the unit to still not work after replacing the parts. It looks like I will not have any hot water at all now.

I have had my Whirlpool W10280546B HE washer for 1 1/2 years. For the last year, I have had constant problems with the washer leaving a large amount of residue (in spots) all over my laundry. I have always run my washer as instructed, and I only used HE detergent in the correct amount. This residue appears to be fine lint, but may be lint combined with detergent.I have used the washing machine cleaning tablets and powders, but this has not helped at all. No one seems to have ever heard of this problem. I have to clean off these spots which cover approximately 1/3 of each article with every washing. The dryer helps get some of it off, but not nearly all of it. Any suggestions besides buying another washer of another brand after only 1 1/2 years?!

This Whirlpool Gas oven with 5 burner top is very good and has given us 12 years of good service so far. The only issue is that the stovetop and oven are not easy to clean and keep clean. The finish is good and has no chips. I would expect the top to be easier to clean and keep clean with the finish technologies available. Same for the oven window glass - it is not easy to clean and keep clean.

In 2008 bought cheaper Whirlpool washer, had to return it to Lowes. ELLL DUMOH (me) buys yet another Whirlpool Washer from Lowes; a Cabrio. The Cabrio ONLY worked 3 years, and started having problems with not emptying or just continuing to drain and beep. The Whirlpool Customer Service lady is pitiful. Yeah... I can SELL you another set of shock absorbers... that might help. I can SELL you a recirculating pump or a drain pump... Pitiful, sorry attitude. Goodbye Whirlpool.

The machine purchased in 2011, 3 years old, will cost as much to repair as to buy a new one. I got exactly no satisfaction from Whirlpool. They said there is no recall so they wouldnt assist. There are only 2 people in my house, so how could the washer be so junky. What would a large family do? I have spent $140 and wont spend another dime on a Whirlpool appliance.

We bought a new refrigerator 14 months ago and the compressor went out New Year’s Eve. Of course, expecting 30 people to celebrate! The first refrigerator Lowe’s delivered was loud and we called and asked to have it replaced, which they did. The second one was also loud and we debated if we should send it back also but we just put up with it! Second mistake was not buying the extended warranty. Since we have always had good luck with WP we didnt purchase the extended warranty. Neither WP or Lowe’s would do anything to help. The repairman who looked at it and diagnosed what was wrong said the compressor was undersized for the size of refrigerator and that it had worn itself out trying to keep up. He said he would not put in the same size compressor or it would do the same thing. Hence the loud noise of this model. I will never shop at Lowe’s again, and after 30 years as a Whirlpool customer, I will never buy another product from them. Also, if you plan to buy WP, buy extended warranty. They also leak water.

If you ever bought something from the store and the sales person said dont worry about, if you have any problems they will go ahead and fix it.... BEWARE... I purchased my fridge from BrandsMart USA in Feb of this year.... It was approx 2500.000 fridge we bought because it matched the rest of the appliances. Little did we know this has been a living nightmare. They have been out to the house 7 times to fix this thing. Its less than 8 months old.... and its still broken. I have been without a fridge going on 2 1/2 weeks. The Senior Customer product review supervisor said he would get me a new fridge that was on the 27th. Every time I call him, his voice mail is full of.... Only to assume that is full of other satisfied customers. I HOPE YOU WILL NEVER HAVE TO GO THROUGH THE PROBLEMS I HAVE HAD. What a waste of $2500.00.

When purchasing a new home, the almost new Whirlpool double-door ice-dispensing stainless steel refrigerator came with the kitchen. This beautiful-looking fridge worked well for close to three years, but gave up the ghost shortly after its warranty expired; designed obsolescence perhaps? Problem was, it would have cost almost as much to repair as it would have to purchase a new fridge with a warranty. So, thats what I did, via a local big-box store. I bought a single door floor model, with the Whirlpool ending up as scrap, the whole incident leaving a bad taste in my mouth. If you have your grandmothers old fridge that still runs, keep it!

I purchased my Cabrio washer from Lowes 4 years ago. I noticed the smell and researched issues online. Suggested using the cleaners made for tubs. Im tired of the smell. I had repairman tear apart the washer. He told me they put water in the tub for balancing. Really... the tub is made of plastic. Will never buy anything Whirlpool again.

Had washer since 2016. Have NEVER washed a load where there was not a problem from washer dancing to having clothes come out without water ever touching them. Would NEVER recommend Whirlpool! Tried to contact Whirlpool website to register a rating & even their website is defective - could not get through after several attempts.

Purchased a brand new Whirlpool hot water heater, but it has never worked properly. The 1-800 help line has been no help at all. Every call results in another step we have to complete before they can fix the problem. Bottom line - never, ever, ever buy a Whirlpool product. They dont know the meaning of customer service.

Whirlpool Cabrio Washer - A total waste of money. My clothes are never clean. The low water system is rubbish. It doesnt work! Check out my pictures below. That is the result of a 63 minutes wash cycle. Dont buy this piece of crap.

WRF989SDAF 29 Cu. Ft.. Weve had nothing but problems from this refrigerator. Water filter stopped working after 3 months. At one year, the left corner froze over and created a big bulge and repairman said it was a recall for a part and he had to completely dismantle the left side of the refrigerator. At one year 3 months, the ice maker started leaking water and all the ice melted and ruined our hardwood floors while we were on vacation. At one year 6 months, the freezer stopped working and we had to throw out hundreds of dollars in food. Along with the freezer stopping, the ice maker stopped as well and the water dispenser starting leaking again. What a nightmare this refrigerator has been!

I bought a new Whirlpool fridge that has been a piece of junk since the day I bought it. The minute the warranty expired. The thing broke down. The corporate service center was a joke. 15 min wait time just to get through. Then a runaround of misinformed referral numbers. Minimum charge $200/30 min just to have a service rep even look at it. And then $100/hour + parts after that. Highway robbery. My doctor doesn’t even charge me that much. I will never buy a piece of junk WP product ever again. Their customer service is rude and non-existent. The company does not stand behind its products. Don’t buy!

I have not had any problems with my Whirlpool refrigerator. It is four years old and has had two owners, including myself. It has the stainless steel look and has top to bottom french doors, one side is the freezer and the other the refrigerator. Both sides are equally the same size. It has a filtered water dispenser and ice maker in the door. Id say for the price it is a really good value.

Purchased this Upright freezer model 160NZTQ02 approximately 2 years ago. Freezer had problems maintaining temperature from the beginning. Noticed it freezing up at air vents in back of interior. Unplugged, removed contents, and let defrost by ambient temperature (approximately 4 hours). After using this method for first three defrost periods (approximately two weeks apart) I began defrosted with hair dryer, then moved on to heat gun. Bottom line is this junk wont hold temperature and freezes up every few days to a week. No more Whirpool for me.

I have a home that was new 5 years ago. My microwave/oven Whirlpool Gold was built in March 2005. The light bulb went out in the microwave 3 days ago. The users guide that comes with the unit says for this call assistance. I called the local appliance co. Cost to replace the bulb is $10 parts, $65 service call $25 labor thats $100 plus tax for a $.10 bulb! I called Whirlpool. What a joke, the biggest bunch of puppets paid by a Michigan based company who never heard of what happened in Detroit! They were no help and understood my frustration but flat did not give a **! For a $.10 part Whirlpool is willing to get bad press worth whatever I can amass!

GS6SHEXNB02 Whirlpool Gold Refrigerator - Bad ice maker module. Ice maker valve is bad. Its gone out 3 times a year since I got it. We order a replacement, it goes bad again. Its not the ice maker itself, its a bad valve. Signs its going out, ice maker stops making ice or the ice cubes are small or the refrigerator water will start pulsing coming out (start and stop). Whirlpool made a bad product and they know about. Several complaints online about the ice maker no longer making ice. Bad product.

This is a replacement of a similar model, that lasted 23 years. This modest, white, 2 door, side by side refrigerator, was purchased without the optional ice maker. It was bought specifically for the dimensions, of our custom cabinets. There are obvious differences, from the previous incarnation. The textured doors were replaced with a smooth glossy finish and their height extends higher than the refrigerator cabinet. The adjustable shelves were replaced with less adjustable pre fixed shelf supports. The LED interior lighting is much brighter that the incandescent bulbs they replaced. Overall, so far a very capable refrigerator, for a moderately sized kitchen and if the life, lasts as long as the one it replaced, this was a very good purchase.

My refrigerator & dishwasher were purchased less than a year ago. Ive already had all the doors replaced on the fridge and the new ones are rusting. Discovered same issue with the dishwasher. The company doesnt seem to be overly concerned with remedying the issue. No sense of urgency or concern for the customer.

My side-by-side refrigerator leaks water. I find water on the floor but we cant find the source. When I called Whirlpool, they stated its not under warranty, but we can schedule a repair appointment, I declined. Im still looking for the leak. Its intermittent, sometimes I dont see water for a while. The last fridge we had, we had to get rid of it because the sides and front got too hot to the touch. I was afraid it would cause a fire.

The W/D combo-Cabrio is crap... Dont buy it. Salesperson @ Lowes told us all washers moving away from the agitator to ones like this so we bought it. The washers does not clean everything - does not use enough water to clean - leaves your delicates so wrinkled and clothes in general beat up. The dryer decides when it thinks your clothes are dry when they are actually still very wet... very noisy. Whirlpool must have sold out because quality integrity sure is gone.

When we moved into our new home in May of 2012 we needed to buy appliances. After much research we purchased all Whirlpool appliances at Lowes. After a year and a half our Whirlpool model WRT5L1SMYFOO failed to freeze or keep items cool. We called Whirlpool and they connected us with a technician who said it would cost more money to fix than buy a new one. He said that we got a bad one. We called Whirlpool again and received no assistance. Refrigerators should last more than a year and a half! I have seen other complaints on this model and have yet to see any proof of restitution from the Whirlpool corporation. This is complete consumer abuse. Some sort of action needs to be taken against Whirlpool. This corrupt behavior is the downfall of our country.

Our Whirlpool refrigerator has been an extraordinary kitchen appliance, it may even be 28 years old. The ice maker worked until just four years ago and thats amazing. Its never been serviced and never needed a repair. I dont know what one can say about something thats worked so flawlessly. This seems a little bit trivial when considering the cost of a new appliance, but the plastic veneer on the handle had fallen off and needed glued back on, but thats about it as far as maintenance and repairs go. Overall its been an ideal purchase and I wish wholeheartedly all my purchases were as good as our whirlpool refrigerator.

Purchased model WRT311FZDMOO refrigerator on Aug. 6. Took 3 weeks for delivery. All 3 door bins for this refrigerator have cracked after less than 2 months. Called customer service. They say its wear and tear. And ask how many would I like to purchase. Looked online. Cost is 30.00 to 32.00 per bin. Cant put milk in the door bins. The cracks puncture the container. Poor quality plastic.

Whirlpool WRF 990SLAM00 - Im 62, I have owned, and my family has owned a number of refrigerators and never have had any problems. I have been used to my refrigerators and major appliances lasting 15 plus years without any problems. I mostly bought Maytag washers and GE kitchen appliances. I had trouble with a GE dishwasher, out of warranty, but GE was very nice about it and came out and fixed it at no charge, then replaced it for free when it failed again. (No new problems in 4 yrs.). Then I made the big mistake of going with Whirlpool products in my new house in Florida, where I live half the year. What a mistake. First there was the Cabrio washer. After 1 yr and a week, It would not go to the spin cycle. I called Whirlpool, they said, Sorry, out of warranty. I told them, I only live in this place for half the year, so I have hardly used the machine. The Whirlpool person said, Sorry out of warranty. I asked for a supervisor and they were worse than the first person. The attitude was screw you, you should have bought the extended warranty. I called a repairman who fixed it for 150 dollars. During the spin cycle it gets really loud, but at least it works. Then the refrigerator. I arrived back in FL and the 1.5 year old refrigerator was not cooling. I called Whirlpool and said I needed a repairman. They said, Out of warranty, you can buy an extended warranty for 345 dollars. I said, No, a refrigerator should not fail at 1.5 years, send a repair man. He was great, but said the unit had a Freon leak somewhere in the box that was un-repairable. He told me, You need a new refrigerator. I will now call Whirlpool and see what they will do for me, but I expect little based on my experience with the washer, and others comments above. I will go back to all GE products after this as at least they seem to stand behind their products. Oh, and since Whirlpool now owns Maytag, as Whirlpool owns them now. Sad.

Bought expensive fridge 2009. Now (2015) random very loud rat-tat-tat sounds lasting 5-10 seconds. Very loud. Paid for repairman to evaluate. He said it was probably compressor spring and other springs would probably soon break and would shut down fridge. Said it is very expensive to repair and it would be best to dump the fridge and buy a new one. I called the 800 number located inside the fridge. Jacob at Whirlpool listened to my story and said, Yep, it sounds like the compressor spring and the other springs will likely break. He said he can make me a one-time offer of a full repair of the compressor for only $359.65. We pay Whirlpool and they will have a local guy here come and fix it. We paid by visa.And, via email we get a document that shows we just bought a service contract. This is a surprise to us as we were told were paying to have the compressor repaired. In a few days, a call comes from local repair shop. Guy says, he will come out and check out the noise and see if he can repair our unit. We tell him the noise is intermittent and we cant predict when the noise will occur. We also tell him Jacob from Whirlpool said it was the compressor and that we paid to have it repaired. He says it doesnt sound like it is the compressor and that he cant diagnose the problem if he cant hear the noise. We tell Maytag/Whirlpool via phone we are faxing formal request for refund of our $359.65. Lady from Whirlpool says we, should get a refund in 4-6 weeks. Well, we will see.We are very disappointed in the the short life of our very expensive fridge and we are disgusted with the false and misleading comments made by Jacob of Whirlpool. He told us we were paying for the repair of our compressor and instead we get a stupid service contract. We are in the process of buying a new fridge. And no... It will NOT be a Maytag/Whirlpool!

I bought a Whirlpool refrigerator January 2016. 4 months later the refrigerator stopped working. It took over a week for Whirlpool to have it repaired. Two weeks later the refrigerator stopped working again. It took four days for Whirlpool to get a repair man to my house. I called customer service 4x asking for a replacement or loaner or possibly they could expedite the repairs. All they could do was recite my warranty to me stating that they are only responsible for repairs. I was in touch with their executive office and was pretty much told tough patooties - my warranty only covers repair. The executive office told me to wait for a third breakdown and then we could talk about an exchange. WHAT??? I have to suffer a third inconvenience before Whirlpool will do anything??? I lost hundreds of dollars in food, have to live two weeks without refrigeration in 95 degree Florida weather, had to go shopping on a daily basis or eat fast food (at my expense) because I couldnt even keep milk for breakfast cereal. I filed a claim with BBB only to have Whirlpool close the claim stating that they fixed the refrigerator.

We originally became alarmed by an awful smell and noticed that our Whirlpool Conquest side-by-side refrigerator freezer/fridge was not keeping food items cold. Upon further inspection, we saw that the compressor starter in had started fire and melted. Our refrigerator model #GS6SHAXLS42 and serial #SM3832794.

I bought a 40 gallon Whirlpool water heater product no. 0733336 and it completely broke down after one year and three months. No pilot light even. I called the number on the unit and was informed that only the cost of replacement parts would be covered by warranty. I still have to pay someone 60.00 an hour to come out and fix it. Never again will I buy a Whirlpool product.

My $1800 French door refrigerator is only 20 months old and the ice maker has quit working. They sent out a repair person 5 times and replaced parts three of those times. Now they are saying it is unrepairable and are refunding my contract fee of $345 and leaving me with a broken ice maker. When the problem started it was making ice just not dumping it. Now it doesnt even get water. Throughout this all, two months, I have had to constantly call them to find out our next move. They say someone will call me in 2-3 days but they never do. One of The last people I talked to said, Well you can still keep food in it. I dont feel that is reasonable considering I bought a refrigerator with the ice maker in it. I finally called Whirlpool corporate instead of the service contract people to see if anything could be done and was told someone would call me back in 2-3 business days. Well its been a week and big surprise - have not heard from anyone. It is looking like we will have to purchase yet another refrigerator in less than two years. The service people I talked to were rude and really didnt seem to want to help at all. I believed when I purchased this Whirlpool product that they were a reputable company. Sorry to say that is not the case at all. I dont know if the refrigerator is really unrepairable or if they just gave up trying to find the issue. Seems hard to believe a basically new appliance cant be repaired.

I bought a Whirlpool Duet Frontload washing machine and now two and half years after buying it, it sounds like the tub is about to spin out of the machine. The repair man said it would cost over $750 to install a new tub and bearings in it. I thought the product would have lasted longer than two and a half years. I will never buy another Whirlpool product!

We have a Whirlpool Cabrio mod. WTW5600 XW2, ser. C12830447 he... H2O.. low wash system. Less than two years old. It does not get clothes or towels clean. I put 2 jackets in on bulky items and part of one of the jackets was still dry. They were two small childrens jackets. My husband and I wash as long as possible and on hot wash (which is not hot!). Should not take 70+ minutes to try & get normal clothes clean!Now the softener is draining into the wash with the detergent. Another service call. Learned you can only fill the softened bin half full or less. WHAT??? Our extended warranty is up soon and not sure what to do. We would like to get rid of this pile of junk but cant afford another washer bill. Also wouldnt want anyone else to get stuck with it. Its a shame a company cant put out #1 good product and #2 stand behind it. Bring all of the company production back to the USA or put out a better product and stop worshiping the almighty dollar. Im done with Whirlpool (which was the product to buy), but stuck with this washer for now until we are sure that the brand we buy performs as it should. What happened to the PRIDE in & RESPONSIBILITY of making a good product and standing by what youve made. As my hubby has said, if you have to buy an extended warranty, whats wrong with your product! Again worshiping the almighty dollar or is it you just dont care about the people who buy your product or its quality. Maybe both.P.S. Have contact you before without a response.

My refrigerator is now 5 years old. I have a stainless steel fridge. I didnt even have my fridge for 2 months and the one door started to rust. Whirlpool did fix that but now my fridge isnt staying cold. My extended warranty was just up 5 months ago. Figured some of the repairmen that we have called wont touch our fridge because they say the model that we have breaks a lot and that Whirlpool discontinued making this model. I am disgusted with this fridge.

Whirlpool refrigerator Model type 14TFA seems to really keep things cold with good airflow in the freezer, and below shelves in bottom half are also keep cold adequately. Standard white appearance... somewhat boring.

My first washer a Sears Kenmore lasted us 25 years before giving it to our son who used it for another 10 years. This machine is compatible with that one. Both are simple with a few of bells and whistles. That is remarkable in todays gotta have all of the fancy gadgets mindset. The Whirlpool machine does a very good job of washing clothing...period!

I love my new stove!! It cleans so much easier than my old one. Would recommend whirlpool to everyone. You cant beat the price for a Whirlpool because it will last way over a decade. My mom has one too and she said, Get a Whirlpool Lyn because they last so long and she said after 10 years hers still looks new!

Changing the filter is difficult & expensive. And where has the old fashioned service gone. New refrigerator and would have to pay for service. This happened when I bought the refrigerator a couple years ago. I do not think this should be the standard for a new refrigerator.

Whirlpool gold series refrigerator leaks water from freezer after 14 months because ice builds up causing the door not to shut properly and rime ice forms over food. I called Whirlpool and theyve not heard this problem before and stated I should have gotten the extended warranty. This is ridiculous. The internet is flooded with people having the same problem.

I have a Whirlpool double oven. When I attempted to use the self-clean feature according to manufacture instruction, the bottom oven stopped cleaning in the middle of the cycle. I had a repairman out and he replaced the thermal fuse in the back of the oven. It cost $85. I didnt attempt to clean it again for another few months since I dont use the bottom oven often. When I did attempt to use the self-clean feature according to manufacture instruction, the same thing happened. I called the repairman and he said that the thermal fuse would blow every time I tried to clean the oven, because of the way the oven was manufactured. I contacted Whirlpool and they were not at all helpful. I intend to contact them again.

We were a Whirlpool family, and have been using a Whirlpool front loader – Duet Steam Model # WFW9500TW - for the past nine years without any issues until recently when it started to vibrate. Technician sent by Whirlpool blamed it on failing bearing and that it was cheaper to replace than to repair (In hindsight, I wish we had tried repairing). Naturally, we decided to replace with a new front loader from Whirlpool - Model # WFW6620HW. Our previous version had a max spin speed of 1000 RPM and a capacity of 3.5 cu. ft. This new one has a top spin speed of 1160 RPM and a capacity of 4.5 cu. ft. The main problem with our old one was vibration, and this was being caused by the washer going into high spin while the clothes were not evenly distributed throughout the drum. In one spin, the clothes would spin perfectly without any vibration, but in another spin of the same cycle, the washer would not allocate that same clothes properly throughout the drum, which leads the drum to cause vibration from unbalanced high spin. Vibration is a problem, because like most Americans, we live in a wood frame house, and have a basement underneath with the washer located on the main floor. Vibration from unbalanced high RPM spin gets sent down to other areas of the house, causing damage, drywall cracks, separation in trims, etc. And these are all only the damages one can see with their eyes.One point about vibration and some myth busting. Provided that all your washer legs are meeting the floor and not on a saggy floor, your washer should not vibrate more than it does during an empty spin. If it does, then it is due to faulty, poor design/engineering. What happens is when the steel drum becomes unbalanced with laundry in high spin, it starts to shake as more of the weight is on one side, which one can notice looking inside the washer window. There are concrete weights fastened to the top and bottom of drum to keep the drum in place and to reduce its shaking tendencies. However, this weight also causes the washer cabinet to wobble if the drum itself is shaking. This wobble in turn causes the washer legs, which may be firmly grasping the floor, to very slightly come off the floor, which one can feel if touching both the washer feet and floor with their finger at the high spin of an unbalanced spin. And that motion of legs coming off the floor and hitting back at high RPM is what causes vibration to be felt on the floor and to be seen on the cabinet. Of course, this effect is amplified with washers that decide to go into an unbalanced spin with an even higher max spin. When our old washer perfectly balanced the clothes, it behaved like it was running high spin while the drum was empty. This is how all washers should behave, especially in America where the vast majority of homes are wood frame based. However, that was not what we experienced with this new Whirlpool. If a washer is not capable of balancing out the clothes, extra function or feature should be deployed in containing the drum shake to within the drum, and not allow it to escape.First, our old front load Duet Steam Whirlpool was Made in Germany. This new one is ‘assembled’ in America. The door window of the new one is plastic and feels cheap and flimsy, but I expect all the darker color door windows of newer front loaders to be plastic. Consider it cost cutting. We did not look for additional anti-vibration technology because our old Duet didn’t have anti-vibration features aside from its two springs and four suspensions. We decided not to use Load & Go because I have personally seen liquid HE detergents gum up over time, so I didn’t want to risk it gumming up inside the washer.After the installers left, I spend an hour cleaning the outside of the washer to perfection. Sadly, time wasted. Once I was done, I first did a wash without clothes, and then with clothes in Normal, fast spin cycle with drum about 2/3rds full. Just pants and t-shirts. There is a recirculating pump at the top of the drum to distribute the water, and to also distribute soap mixed water. But I am not sure if this is without problems. These pumps can collect soap residue with time, and you will eventually end up rinsing the laundry with soap mixed water even in rinse cycle.In getting to the first spin in wash cycle, I was flabbergasted to see how, just how rudimentary, I want to reiterate the word rudimentary, the load detection was before entering high spin. Our nine-year-old washer had a more comprehensive one. The new washer would spin the clothes at very, very low spin and simply see if the drum is most evenly spinning. That’s all. Compared it to our old washer which would also shake the drum to see if there was movement from side to side, because clothes can change their position when entering high spin. This rudimentary load detection causes the new washer to create an even worse uneven load distribution around the drum before spin, even though it may seem even at very low RPM. So, why is the new washer’s load detection so basic? I believe it is due to ball bearings.Front load washer models from other companies employ ball bearings to reduce vibrations from uneven loads. Whirlpool does not employ such feature, at least, they do not advertise them. However, to my surprise, I hear metal balls hitting each other every time the drum direction changes during the wash cycle. I inquired Whirlpool about this and I received contradictory responses. My theory is that the basic load detection before spin speed is used because Whirlpool assumes any changes to load distribution will be taken care of or reduced by the ball bearings of the washer. But this ultimately allows the washer to go into more uneven spins. The bearings may also be used to increase the tolerance of what is considered an ‘unbalanced load’ in order to get the washer to go into spin cycle faster, decreasing the time involved of the washer to go into spin cycle. Sadly, to my dismay, the new washer ended up causing a worse vibration than our old one with failing bearing.I called up the retailer the same day of delivery and complained of vibration. He first sent an installer to see if it was installed properly, and upon showing the installer of the vibration issues, the retailer sent me a new washer couple of days later thinking the first one was a lemon, and even though it has less noisy draining noise, it too exhibited the same issues with it going into significantly uneven spin. In the end, we decided to return the Whirlpool washer all together, at a loss of $200 because the retailer did not hold up to their spoken return policy.We have done many loads in this washer to see if our loading is an issue, loads of varying sizes, loads of varying types, loads of weights, and we maybe only had an evenly distributed load around the drum about once or twice. Once it was a King comforter. But, like our old washer, this too ended up not distributing properly around the drum in the final spin cycle and started vibrating, even though it was vibration-free in the previous high spin cycle. This proves that the problem exists directly within the washer, not the floor, leveling, load, etc.Some other problems with the washer: - The washer door, Load & Go dispenser at bottom, and single load dispenser at top are all plastic parts which all vibrate significantly during fast spin cycle. Especially the Load & Go dispenser which keeps hitting the cabinet to make banging noise. - Drain sounds are much, much louder than our previous Duet. It was even louder in the first one we received. Combine this to uneven spins and this washer can perhaps compete with an engine in terms of the sound it generates. - Single use dispenser at top left will hit the washer door if washer door is opened when the dispenser is also in open position. - Buttons are sometimes unresponsive, to which I have to power off and try again. But this has only happened a couple of times.- There is a small ¼ in. opening where the steel drum meets the rubber gasket, opening in which items like coins, etc., may fall through and are irretrievable. Don’t think small socks would be affected.To potential buyers, I suggest you proceed with caution when it comes to this washer. Understand the retailer’s appliance return policy and make sure it is shown in paper. It can save you a lot of headache. Get the extended warranty of three years because manufacturers only give you one-year warranty for a reason. I would also suggest that you avoid this washer at all costs if you have any floor level below where this washer is to be installed, especially if the level below is a basement. Your house is more important and more valuable than a $1000 washer.In the end, I am very disappointed in Whirlpool, an American company. Perhaps Whirlpool focuses their attention on top loaders, not front loaders. But Whirlpool had nine years to improve their washers, and it is sad that we may now have to go outside of America for a quality product to be used in American homes. P.S. No solicitation please, Whirlpool. This washer is in the process of being returned. P.S.S. I already posted this review in Whirlpools website, and it is under moderation.

I apparently am one of the lucky ones to have an electric water heater. My unit started giving me failure codes during the Christmas holidays. Each time it would fail, I would get a different failure code indicating the upper element, the lower element, and a sensor failure. After testing all 3 of these components, it was determined to be a controller issue. After speaking with Chris on the phone, he overnighted a new controller to me. I installed the new controller and had no more failures. Hot showers for New Years! Thank you Chris.

For the last 5 years, 3 Whirlpool dishwashers. For these years been tracking to see how long they will work, but it seem like they are not build to satisfy the customer. Many telephone calls to service, but they will use the same lines, Nothing we can do... your extended warranty expired. From now on will look for a different brand.

I bought this piece of junk Whirlpool Cabrio washer two years ago and it’s been nothing but junk. Just like everyone else, this thing has never gotten my clothes clean no matter what I do. Anything with a drawstring or straps gets ripped up or stretched out. It’s loud and shakes, even though it’s leveled. Now, to top it off, it’s leaking water from the basket seal. I called Whirlpool and they couldnt give a damn. Since it’s out of warranty, it’s my problem, even though she said they know this machine has a lot of problems. So now Im stuck either fixing this thing or buying a new washer. Every appliance in my house is a Whirlpool and Ive had nothing but problems with several of them. I thought when I bought the brand it was a good brand and they stood behind their stuff. Boy, was I wrong! I will never buy Whirlpool again! They should recall this washer!

Whirlpool wdf530plym4 - Bought this dishwasher 5/13. Sat for 3 months in the box while my kitchen was being built. 7/14 pump motor went out, called Whirlpool, they set me up with an appliance repair company, and I ended up paying $90. The technician was being nice, charging me less than he needed to since he said it was an easy fix. 1/26/2015 pump motor went out again. Called Whirlpool again. Lady on phone was very snooty with me, telling me it was out of warranty. Told them I was very dissatisfied, my dishwasher has broken 2x in 18 months and all she said was, I should have bought the extended warranty. Dishwasher is not even 2 years old and already needs to be fixed 2x. The most expensive part on the machine I may add. Going my average, I can keep dumping $130 every 9 months to have a working dishwasher by Whirlpool. I would understand if the thing broke after 2 or 3 years. I only run the thing 2 or 3x a week at the most.

I have been using Whirlpool products for quite sometime. I had bought a 3 door refrigerator (Protton) about 2 years back. However I am noticing that of late, the vegetable drawer does not cool to the appropriate temperature. The vegetables as a result are spoilt. I am unable to understand what to do. I have checked with the other temperature settings and they are all in the normal mode.

We have all kitchen appliances from Whirlpool, but it is not what we choose, that was builders choice. We, two people, are living in his apartment for almost five years, and first problem was with oven - the window in the door it is leaking somewhere, then microwave - the all front door plastic is cracking (we using microwave maybe twice a week) and is it placed under the oven. Now we have problems with fridge - the plastic inside the fringe is cracking. We called Whirlpool customer support and Whirlpool do not even want to hear it about the problems - they just want that same authorized technician will came to your apartment to inspect these problems for $95, it is not even important whose fault it is. This company, Whirlpool really DO NOT CARE about the products, which they produce - as long it is sells... Now we know, we made smart decision - do not accept the washer and dryer (we get it from Bosh - it makes me happy). Now we just wait till all Whirlpools appliances will stop working and never ever look back to Whirlpool.

I have to say I am taking the time to write a review for my Whirlpool Cabrio Washing Machine since Ive never been this dissatisfied with a product. Every time I wash my brand new expensive black dress pants, I have resulting white marks all over! Im so upset! I washed one load three times with no soap at all just to remove the marks present! At this point, I will never buy another Whirlpool product. =(

Bought the Duet front loader washer and dryer. Nothing but problems and repairs. When I decided to throw in the towel and buy new machines my repair man convinced me to buy Whirlpool again - Cabrio. Said they are amazing. Love them except the holes in my shirts. I bag my delicates but apparently I have to bag everything. So sorry I bought them. There was a day when you could count on Whirlpool. Replacing my crappy Whirlpool gold refrigerator right now too. Hoping LG will be better. Already replaced my Whirlpool dishwasher. Went to Maytag. This company has gone downhill. My mom had these appliances for 20 plus years - I spend thousands and cant get 5 years!!! Dont buy Whirlpool!

I have the stainless steel Whirlpool Gold appliances. They look beautiful but do not work for long. For one, the dual burner never heated properly on the cooktop. I just worked around it. The oven vent on the cooktop left brown marks on the stainless facade attic top by the clock. Ive read some have melted this area. Then after 2 years, the entire front glass door and handle fell off when I opened it. It not only fell, but the cheap plastic lip that holds the door on cracked so it is impossible to get back on. So, since I cant afford a new stove. Im stuck with this horrible looking mess in my kitchen.

We bought this refrigerator because it was the only panel ready one we could find. When it was delivered the two doors did not line up. There was an adjustment that could be made but it required that Whirlpool had to do it. We made an appointment and was told it would cost $179 for the adjustment!! This for a refrigerator we had just purchased for several thousand dollars. The service person showed up and after working on the refrigerator he could not balance the doors. He blamed it on uneven floor, misaligned cabinets – anything he could say to shift the blame from Whirlpool. We called and complained again. They sent out another service person. He was just as useless as the first one. Told us to even out the doors we would need to shim the refrigerator which he would not do. Complained to Whirlpool with no results. Finally hired someone not affiliated with Whirlpool who was able to get the doors to be aligned. Never Never buy a Whirlpool/Kitchen Aid Appliance. They do not stand behind their products and do not care about their customers!!

I bought the most deluxe and expensive washer and dryer I have ever owned. It is a Whirlpool Cabrio. The clothes come out of the washer dry, and all tangled up. I bought it new from Sears on July 2009. Now only two years old, and the washer sounds like a jet plane. I paid a repairman $90.00 only to be told this is common in this machine. The repair is expensive, and I would be better off buying a new one! I owned a cheap, little GE washer, which cost me $300; ten years, and never had a problem. Now my dream machine turned out to be a piece of crap. I will never buy a Whirlpool again!

First twice the frame that holds the crisper drawers broken. We bought parts and fixed worked for only short time. Second we bought extended warranty from Home Depot for 5 years. At about 4.5 years ice maker started freezing up. The valve that controls the amt of water that goes in was broken. Had it fixed under warranty. Started having a little problem with it in a couple months. Lasted 8 months. Broke again. Froze up. Had to pound on ice maker compartment door to get open. Once again water overflowed. Froze everything up. Called. Of course our of warranty now expired. Called the guy that put the ice maker repair parts in. The part under warranty but now I have to pay for labor and them coming out to look at it. Now why would I want to put another defective ice maker in. I called Whirlpool. They didn’t care. We have many Maytag appliances in our home but they will be the last. The appliances they make now are cheaply made.

Bought brand new stove, had issues from day 1, called them after TWO different repair companies came looked at it and said it was a melon, Whirlpool wanted to send a third repair company. Started dealing with this in September, its now end of December and Im still waiting for replacement stove.

I bought the Cabrio Whirlpool washer and dryer thinking Whirlpool was the best! Wrong! Worst washer and dryer ever! Washer doesnt get clothes clean! Leaves white residue on dark clothes! Cant put over two blankets in large tub because it gets off balanced! It wont spin water out of delicate clothes done on quick cycle! Doesnt put enough water in to wash anything! Dryer wrinkles clothes so bad I have to iron! Paid $1,200 each! So noisy you cant stay in the house when you are washing! So disappointed I will never buy Whirlpool again!!!

I initially purchased all new Whirlpool products as part of my new home purchase in a Pulte subdivision, June, 2011. My WP microwave failed to heat in 2012 and the replacement of the Magnetron and Inverter and service was covered under warranty (would have cost me $493.51). Sadly, the microwave again failed to heat in 2014. I was so disgusted with this second failure, I decided to live without a MW until January, 2016 when I paid for my second service call and learned, once again, I needed a replacement Magnetron and Inverter, to the tune of $400. Both servicemen told me the 2011 magnetron/ inverter mechanisms were new technology and did not last long. Again, sadly, when I contacted Whirlpool, they would not admit to their defective product line and indicated they could do nothing since I am out of warranty. It is unconscionable that a corporation is not liable for their defective products.

The first day I set foot in IKEA changed my life, innovative and sensible and affordable. Some years later I had the opportunity to remodel a kitchen and I immediately thought of IKEA. I used their online planner, researched the appliances and knew that they were made by Whirlpool and that they offered a kitchen package discount if I bought 3 or more appliances with all the cabinetry. So I hurriedly designed the entire kitchen from top to bottom with IKEA.Included in the design was my center piece, my 5 burner Praktfull Pro Gas/Convection oven range with stainless steel backsplash and top of the line hood fan, basically a thing of beauty! I loved it and I visited the store several times to look at it. I finally bought everything, and installed it. Absolutely the most beautiful kitchen in the world.We have a historic building and were on several historic tours, interviewed for the newspaper, our kitchen was the highlight of the tour. My gas range drew oooos and awwws. The range is an exceptional appliance, beautiful and amazingly efficient, easy to clean…I was in love. Then one day it happened, the love affair was quickly over, devastatingly over. The door fell off the oven and the hinge broke! Yes you heard me right, it fell off, but that is not the worst part. It appears that not only are there no parts to fix it… there IS no fix for it, period. The door fell off because it had been glued on!!! Yes glued on. Whirlpool and IKEA had actually manufactured an appliance that failed in less than 4 years of use and no apparent intention to ever provide service or parts for it. This is criminal and they should be fined for their neglect of the customer, their calculated malfeasance and fraud to the customer.So my beautiful kitchen has a big black angry cavity in it and now I must try to find a new range that will fit in the opening left by this piece of junk and also pay probably over $2,000 to $4,000 for it. Most of all I am heart broken, mad and distrustful of anything IKEA in the future. Oh and by the way, my entire house is IKEA, my living room, my patio, my bedroom (s), my library, my office! Ive spent thousands and thousands of dollars at IKEA. No more! THE FINAL INSULT: Ironically…. my kitchen was featured on the IKEA website!!!

I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT IN MY LIFETIME!!!! If I could I would rate this fridge and Whirlpool’s repair and customer service a NEGATIVE 100. My wife and myself purchased this refrigerator on 6/2/19. On 6/16/19 we noticed that it was not cooling as should, we called in to set up a repair service call only to find out that we had to wait until 6/20/19 to have a service tech come out to look at the refrigerator. When the service person came out to look at it he stated that it needed a sensor??? And that they would have to wait until the evaporator thawed out to replace the sensor. We had to reschedule another tech on the following Monday 6/24/19 to replace the part. 8 days after the refrigerator stopped cooling.Now fast forward 2 weeks and now we have the exact same issue, whatever was fixed did not correct the issue. We had to call back into Whirlpool to make a setup another service call. We have to wait 5 more days until a service tech can come out to recheck the issue. Whirlpool offered no other assistance. If I could I would return this defective unit and buy a different brand of refrigerator. I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT IN MY LIFETIME!!!! I will make sure that I let everyone I know that I would never recommend a Whirlpool product!!

I bought a brand new Whirlpool fridge early June with the extended warranty to have it shipped on my moving day on June 18. The team delivered and installed the fridge and told me to wait 3 hours before plugging it. I went and spent over 300$ in groceries only to find out the fridge does not work. I waited 24 hours, still not working. I had to wait until Monday to call the customer service because it is closed on weekends. I had to throw out all my food and order food all weekend which incurred an extra 200$. I called Whirlpool on Monday and was told a technician would only come on June 30th. 8 DAYS LATER!!!!I did some research and found a certified whirlpool technician myself who was able to come the next day only to find out the fridge has no gas and this is an assembly defect - WHIRLPOOLS FAULT. Whirlpool would have to send me a brand new fridge (These fridges are NOT TESTED?!). I was asked to call to arrange the exchange, I asked for compensation as I have already spent over 500$ and now would have to wait another week with no fridge and they refused to compensate....They told me I would get a call in the next 48 hours to let me know when I would get the new fridge and 3rd day later, still no call.I received a call on Friday to tell me they approved the exchange...Really now and would have to wait another week. That is over 2 weeks with no fridge, I sent a private message last week to Whirlpool, no answer, I spoke to customer service twice, they cant help me and do not want to compensate me. I have never been so frustrated and mistreated by a supposedly « reputable » company? WORST PRODUCT AND CUSTOMER SERVICE!!! DO NOT BUY!!!!

Bought this washer 3 months ago. Absolutely hate it! Leaves white film on my clothes. Have to run all washes through a quick wash to get the film off. Hammers the water through the pipes, causing the fittings to come lose and leak! The spin cycle practically dries the clothes leaving them so wrinkled that I have to dry them longer to get the wrinkles out. Waste of my time and MONEY!

My Whirlpool Cabrio Washer is less than one year old and quit working. Sears was supposed to come out and fix it (I even have the extended warranty till 2014). Service never showed up; when we called, they told us we had been rescheduled. Here it is the rescheduled day time slot and they still have not arrived. Im getting the runaround from them and I am supposed to be grateful because they gave me a $75 gift card for my inconvenience. Im on hold with Whirlpool because I just want them to take the washer back. I have been told by Sears since it is over 90 days, they cannot refund my money. I just have to wait for a repair which may or may not happen since they may not have the parts. This is unsatisfactory service from both Sears and Whirlpool. I have always bought my appliances through Sears and they have always been Whirlpool. I wish I would have read all these reviews before I purchased this model.

We purchased a new Cabrio top loading washer in June of 2011 to replace a Maytag Neptune (thinking at the time that wed gone as low as possible). We didnt abuse the machine. In fact, because it had a tempered glass lid (in a plastic frame), we were careful with the lid on the machine. It broke during a wash cycle. Because its heavy, the lid has spring supports on both sides; these are stronger than the plastic frame and over time the frame will break, rendering the machine inoperable. The discounted price for a new lid is over $200, and Maytag (I mean Whirlpool) tells us that it lasted through the 365 day warranty, so the bill is on us. It may be green when it works, but taking 18 month appliances to the landfill is not very green. And others on the web report say that the lid only lasts a year or so. The ratings scale needs to have negative values. Id give this appliance a -5.

I have had this Whirlpool Cabrio washer for 4 years. I had to rebuild the drive unit once and now the control board is bad. If I didnt do my own repairs I would have spent well over the cost of the washer in the 4 years I have owned it. This is the worst washer on the market. Not to mention Whirlpool support will not work with you at all. DO NOT BUY THIS PRODUCT.

AVOID Whirlpool water heaters - Bought two 12 year warranty water heaters from Lowe’s in 2014. Model NU50T121-403 from Whirlpool. Thermocouple went out within the first 4 months. Called WP, they gave me a number to call for an authorized contractor to come out. Made certain to tell me that PARTS were covered, but not labor. $300 for the labor and two days later, hot water is back on. SAME THING happens again 6 months later, then AGAIN in Sept of this year. So 3 guys have been out to all replace the same part. This morning, hot water is out. Both tanks. Can’t keep pilot light lit. Called WP. They gave me more numbers of authorized contractors. No hot water and now I’ve got another $300 I owe to fix the SAME BROKEN PART. I wonder if this is how their last class action lawsuit got started?

I bought a Whirlpool Dryer after reading an excellent review in Consumer Reports, despite it costing more than I wanted to spend. The first thing I noticed was a thump, thump, thump with every rotation of the drum. Then I realized that it took twice as long to dry my laundry as my 45 yr. old GE dryer, which only needed a belt, but which wasnt available anymore. I was disappointed in the Whirlpools performance, but that was only the beginning. One night when the dryer was less than 3 months old, I was in bed for the night and I heard the familiar thump of the dryer running. I went downstairs and could not stop it as it did not respond to anything on the digital control panel. I finally unplugged it. I called Whirlpool and they sent a new control panel, but I had to pay the service man.Not too long after that, the dryer heated up, but the drum would not turn. The serviceman said that it had come off track and he reset it. Shortly after, the door would not stay closed as the clamp that held it shut had fallen inside when I pushed the door closed. I replaced that. Then the drum continued to come disengaged because it was out-of-round. But, of course, the dryer was out of the 90 day warranty period too and a drum replacement would have cost more than the piece of junk was worth. So, I had it put back on for what I told myself would be the last time. Well, it was the last because the control panel went bonkers again and would go on by itself and only ran on one cycle if I plugged it in and unplugged it when it was done. I finally gave up and bought an inexpensive analog GE dryer which I never had any trouble with and dried the clothes in less time with less noise.

Whirlpool Gold Series French door, bottom freezer. - This fridge is beautiful. Thats as far as the pros go for it. The Freon is leaking and cant be repaired because of where the leak is coming from. I can always tell when its time for a recharge because it leaks water profusely when at a low charge (every 4 to 6 weeks). We paid over $1800 for this fridge back in 2013. It has been just over two years and we are now having to replace this fridge. I cant express my frustration at this point. Whirlpool wont do anything to help us. They told me, You are out of warranty, and thats all they have to say. Thats over a thousand dollars a year to own this POS when you consider taxes. Over $1250 a year when you consider the service calls along with it. I will not purchase another Whirlpool product ever again. I am disgusted by this company and their refusal to stand behind their product. They have literally stole money from me and are laughing about it. Do yourself a favor and stay far from Whirlpool.

Purchased a home recently that had a Whirlpool dishwasher installed within it. Havent lived here for more than 2 weeks. Go to use the dishwasher a week ago and the dishwasher wont turn on. Its brand new! We tried resetting the breaker and all the tricks on the website page. So we called Whirlpool to have them send someone out and diagnose the problem... a week later. The appliance repair man comes out and says its not receiving the proper voltage for the dishwasher to run. So I contact the electric company that installed the electric wires within the home and they came out the next day to check their work. The electrician found that there was the proper voltage coming into the lines for the dishwasher to run and in fact it is the dishwasher. So at this point Im back to square one and called Whirlpool again. At this point, I just wanted them to replace the dishwasher with a new one (same model, no upgrade) since it hasnt even been 30 days of owning the thing and its already having issues. I havent even used it once. I didnt think I was crazy for asking for a new one. Especially when the problem seems to be electrically related. They tell me another person has to come back out and deem the product unrepairable for them to exchange the product for a new one. They tell me its going to be yet again another week for someone to come deem it repairable or not. But wait heres a 75 dollar Visa gift card for your inconvenience. How about you spend the 75 dollars on hiring a technician to come fix it today? Had a similar problem with a LG appliance and they sent me a new one with no hassle without even sending a tech out to see if it was repairable or not. Buyers beware! Dont waste your money on Whirlpool. Clearly they do not care about their customers. They would rather spend more money in technician fees than to just admit their product isnt functioning correctly and replace it.

I highly recommend a Whirlpool dishwasher. Ours is a simple model. Cleans well and is quiet. It is 7 years old and I am glad we chose this model. Very happy with Whirlpool. All of our appliances are Whirlpool.

My glass stove top broke for the second time. The first time Whirlpool accused me of dropping something on it and chipping it. I didnt but paid the $400 glass replacement. Today while cooking, I put cold from the fridge not freezer, sausage into a warming fry pan. I heard the same pop I heard 2 years previously...sure enough the glass stove top broke. After a phone call to whirlpool, and hearing they were sorry but theres nothing they can do, I will write as many letters I can so others dont buy whirlpool.

In July of 2014 we purchased a Whirlpool Gold Series model #WRF990SLAM00 refrigerator from Lowes. Within 6 months there was ice and condensation in the top of the fridge. After repair came out and replaced the main circuit board we thought the worry was over. It hasnt worked right yet, making loud noise. It continued to never make ice correctly and now, 18 months later our freezer is out! Everything is unthawed and it will not make ice. We called Whirlpool to explain our problem and the only response we get from them is....they can sell me an extended warranty. We spent $2400 on a refrigerator and they wont even talk about fixing it. We dont want anything free, just ours working. Needless to say Whirlpool lost my business forever. They will not stand behind their products!

The Whirlpool hot water heater model ES80H123-45D from Lowe’s is a free replacement for a lifetime warranty unit that went bad after 8 years. First heater would heat to 154 degrees with a setting of 150. Very good. New one heats to 140 degrees with a setting 150 degrees. Digital ESM screen on heater reads 150, but the water is only 140 by my temperature test. I talked to complaint line 5 times in 7 days and was told to do various test, but the temp never went past 140. They replaced both thermostats and temperature still never past 140 with ESM reading 150. They first told me standard temperature was plus or minus 5 degree range. Then, they changed their minds and said it was 10 degrees. They are calibrating their equipment to operate 10 degrees less then their Energy Smart module reads to cover up a performance issue with their water heater. They say this unit will operate between 80 and 150 degrees—nothing’s said about a plus or minus operating range. I will buy a new temperature gauge to see if my old one is correct. It was tested against a digital one a couple of years ago when I had a new dishwasher installed by Lowes. The installers gauge read over 152 and mine read 154 degrees at the sink next to the new dishwasher, so it was close to accurate at that time. Whirlpool is happy with their under-performance.

To be fair to Whirlpool, I have contacted them but have not given them time to respond. I feel so strongly about this issue that I want to get the message about this company product out. About 2 years ago, we purchased a Whirlpool fridge, stove, and dishwasher. I have had so many problems with the stove (WFG540H0AS0) that it has pissed me off, actually. First, the knobs that control the stove top melted. MELTED! We had to replace them to the tune of $30.00 each and there are 5. Why would anyone use knobs that cannot withstand heat on a stove?! News flash, I cook on my stove. Therefore, there will be heat used. Second, the oven keeps shutting off in the middle of cooking my holiday meal. Of course, this made my turkey take much longer than usual. Today, it shut off in the middle of cupcakes. Third, the oven does ignite without turning it on and off multiple times. So we called the repair person who told us to replace the ignition switch for it. This helped for about one month. Then the problem started again. I just emailed Whirlpool and I will call them next business day. I am so disappointed with Whirlpool. I thought they had a good reputation for quality products.

I purchased the refrigerator/freezer, Whirlpool model GX5SHDXVQ02, 2 years 10 months ago. It is now not keeping the refrigerator portion of the unit cold or even cool. It is 70 inside the refrigerator although the freezer portion is doing a fine job. This unit is not even 3 years old yet! To top it off, the unit only has one year warranty on any part. The repair person is now here and replacing the control board. This piece alone is costing me $184.12. Then the labor hours and service call. I should have trashed it and bought a new, different brand. Not even three years old. My last refrigerator/freezer lasted 13+ years with no problems.

Just bought two new Whirlpool water heaters, $469 each. Not impressed. One of the MANY issues: water leaking from the top. Reason: before installing, if you look inside female threads, you may see a rubber gasket (heat loss valve). One of the two heaters of mine was missing one. This showed me what the quality of the joint was like under the gasket. I temporarily removed the other three (two heaters) to confirm what I saw: At the backside of the threads there should be a clean flat landing from which to the male nipple should tighten against (washer in-between). Instead, there is a disaster of a flimsey lip (washer-like) which is torn up and not anything close to flush. Bad Whirlpool! Bad quality control!

Have had this refrigerator for about four years and its broken down twice. It has rust and stains on the outside which are hard to remove. I have had other refrigerators that have lasted longer and were in better shape.

My Whirlpool Duet washer was purchased on August 2006. The first one had to be replaced as it flooded my laundry room on the first floor and the basement – not once but twice. When I was told that they would send yet another service person out to try and fix it, I told them it would be at the curb and that I was looking forward to filing a lawsuit. Then after being on hold for forever and getting the company that sold me the unit involved, they replaced the washer at no charge.From day one I hated this washer machine. If you failed to take the clothes out immediately after washing, they would get a musty type odor and I never felt the clothes got cleaned enough. Yesterday, I went to empty a load of laundry and it was soaking wet with water pooling in the bottom of the barrel. Today, I had a certified Whirlpool tech come and look at the washer and he told me to put it at the curb as the rear bearing is shot and needed to be replaced. He also told me not to buy another front loader and the cost of the repair would be approximately $800.Thank you to Whirlpool for manufacturing a true hunk of crap that, may I say, cost me $1300. I will make sure I tell everyone I know that your products are crap and I would rather wash my clothes by hand. I did call the WP customer service number and was told that this is unheard of and that these machines rarely have any problems. After just reading multiple complaints of the exact same problem, I now know that this product is inferior and the design of the bearing assembly is seriously flawed. A major recall is probably in the near future and Whirlpool is hoping that most people will just dump them before the recall is made public.

In open concept homes, manufacturers need to consider the refrigerator’s noise — ice makers included. We hear every single clink and buzz. We love (and prefer) the french door concept, but the freezer drawer, when it’s fully loaded, is difficult to open and close. Also, the stainless steel scratches WAY too easily.

I had the Whirlpool side by side GSC25C4EYW00 less than a year. The vegetable bin - 2nd from the bottom - front panel broke off. No wonder, there are 2 tabs holding it to the rest of the bin. Its cheap, brittle plastic. Come on, Whirlpool, you have to do better. What a disappointment. Dont buy one.

Very pleased with my Whirlpool dishwasher. It is not the top of the line but does a great job of cleaning my dishes and is very quiet when running. Whirlpool appliances have been very good to me.

I had water heater EE3Z50RD0550V installed on 11/3/11 and it started leaking July 29, 2013. Whirlpool gave me Return authorization # and said I have to return the water heater to Lowes (purchase place and original installer) to get a new one. Fortunately, Lowes said I only have to bring them the RA # and they will swap out the water heater. However, there is a $300 charge for installation. Whirlpool says they only cover this the 1st year, except when its a manufacturer defect. But they cant tell me how to prove its a manufacturer defect. Why else would a glass lined water heater start leaking only 21 months after installation?

Purchased a GGE388LXS04 electric range in June of 2013 from Lowes. In September 2013 one of the top burners went out, under warranty Whirlpool repaired the burner. Now after attempting to use the self cleaning mode for the oven, the ovens (top and bottom) along with warmer device do not work at all. This issue is evidently a major issue with Whirlpools electric ovens. Will call Whirlpool tomorrow as the oven is still under warranty, will also call Lowes and see if they will replace the oven with an oven with a comparable brand. Wish I had read this site before we purchased this oven. A very bad experience.

I purchased a whirlpool under counter oven - my main reason for not buying something cheap was the safety of my family - I chose the AKZM656 eye level oven. The stove is about two years old, but we do not use it that much. Two days ago my wife set the timer and placed a dish in for cooking; she then went outside to water the garden. About twenty minutes later she returned as something was burning- the oven reached a temperature of 350 degrees and would have burnt the whole kitchen down if she did not spot it. Now surely the oven should be designed to switch off if sensors fail? I reported this to Hirsch (Ballito) but they say they have no one servicing the Richards Bay area. I am not sure if this stove should be fixed as it is obviously not safe and makes me wonder how Whirlpool get safety standards passed on these items. Surely you expect better when buying a well-known whirlpool brand?

New stainless steel range 5.3 cu.ft. with convection oven delivered by Home Depot on time. Before the day was over the trim around oven glass was falling off. Double sided sticky tape was not holding. Yes its put on using double sided sticky tape. Called Home Depot, once you accept it, you deal with Whirlpool. They must first send someone to look and see. Yes its falling apart. Service tech will order new door. Mind you it will also have the sticky tape. We have also noticed that the glass top has many deep scratches, he will replace that also. A week later still no word, when. Used the oven because I couldnt wait and as it heated up smoke poured out of it and a loud noise from inside. Turned off and pulled out bottom drawer to unplug. Bottom panel had fallen down and undersides were rusted. Only had the stove 3 weeks and its Christmas Eve. Will read reviews first next time. No problems with my other Whirlpool appliances.

Cabrio Whirlpool Washer - Bought this washer from HHGregg in Orange Park, Florida. This washing machine is horrible!! It does not fill the tub with water enough to even cover the clothes. Some of the clothes are not even wet. They just sit in dirty water, no agitation. Then it refills with water and the rinse water is dirty, there is no agitation or movement during the wash cycle. My clothes are stained and dried food and dirt are still on the clothes. My white clothes are now gray. This is the worst machine. I have tried everything. I am now hand washing the clothes and trying to add water to at least cover the clothes but the sensor just drains the extra water out. This machine is less than a year old. There should be a class action lawsuit against Whirlpool. I am not the only one; everyone that has this machine says it is a nightmare.

Whirlpool - Back in the 1980s we had Whirlpool appliances that lasted for many, many years. We are now in our mid 60s and retired. We purchased a new home 2-1/2 years ago. Whirlpool appliances were provided with our new home. We were quite pleased at the time. However, we are now sorry we have them.We are very easy on everything we own. When we replace appliances, cars, furniture, etc. we are generally able to sell our used items, which are always in great condition. Unfortunately, this is not the case with our current appliances. I will list the many problems.Combo range hood/microwave oven: it vented absolutely nothing. The microwave oven had its own set of just plain silly issues with the manner in which the touchpad had to be set. The oven did at least work. 2/2013 we had a Broan range hood installed and vented to the outside and purchased a Whirlpool countertop microwave oven. Again we had the little issues with using the touchpad plus the door was very hard to open. This countertop microwave oven failed 1/2015, less than a year of usage. At this time we purchased a Panasonic microwave that is much simpler to use.The Smooth-top range/oven looks nice. It is the most inconsistent range/oven we have ever owned. You cannot lower the cooktop burners to simmer. There is no simmer. On that setting it may as well be turned off. I can set it at about 9 oclock on the dial and some days that may be simmer. Others days it could be higher. Overall, the burners have no consistency. The oven cools quickly and I must be mindful not to toss in a 2nd sheet of cookies without checking the temperature. I have never had to do this on any other oven we have owned.The dishwasher does clean my dishes, thank goodness. However, I have had 2 service calls (under warranty) for a little gasket (hinge pad) which keeps the door propped a bit while loading the silverware into the basket. This piece has failed a third time I will just live without being able to prop the door. And then there is the silverware basket. Each piece must be loaded, handle first, into the slots on the basket. Of course, some of my silverware has wider handles so this does not work well. Such a poor design.The refrigerator was my pride and joy. We paid the extra charge for the French door style instead of the side-by-side style that came with the house. My charges here are more serious. 2 of the little door shelves have broken. Oddly enough these are small shelves which have some items on them that are not used often. If I choose to replace them, it will cost me over 25.00 for each of these little gems. Now, a piece of plastic on the veggie drawer has broken so I must be mindful not to let the drawer drop.Worst of all was the last service call out of warranty. I had standing water/ice on the floor of the freezer. Apparently this was due to a poor design and my service man replaced it with a new P-Trap that actually works. Yes, the original design was bad, yet I still had to pay for the replacement. Seems like this should have been a recall and replaced free of charge. Instead my total charge was 144.06. UGH!!! Now, I do understand I was likely provided bottom of the line appliances with my new home, but to have issues with all of them is ridiculous.