I purchased my Cabrio washer in April 2011 from Lowes. Huge mistake. The washer has broken 4 times under normal family of 5 conditions. The last time was in March 2015 - the barring was stuck on the drum failed to allow it to spin. It was stuck to the point where the unit needed to be shop repaired. It took 2 weeks to remove and replace the fail part. I just called service again today for the same noise as last time. It kills me that I spent so much $ on a product from a well-known company only to have it fail so often.

Weve had our Whirlpool Cabrio washing machine for about 3 1/2 to 4 years. At first, it left our clothes wrinkled, so I purchased a steamer to help remove the wrinkles. After a few months, it started making a terrible clanging noise. My husband was able to repair and it ran okay for a while. Over a few months, it got louder and louder. It does not get our clothes completely clean. Some even come out dry on one side. Now, we are getting an F50 code and it shuts down after 1 minute. After reading the reviews, I agree Cabrio is a bad product. What happened to the trustworthy, best value Whirlpool name?

Hello, Here is our story. We bought this refrigerator Whirlpool - 26.2 Cu. Ft. 4-Door French Door Refrigerator through a local reputable retailer. After 16 months we started to have problems with ice melting in the ice bin. We continued to have problems related to cooling/freezing within the refrigerator to the point where almost all the major parts were replaced. The good news is the dealer negotiated with Whirlpool to have all repair costs covered after the first visit. I asked about just getting us a new refrigerator and was told Whirlpool requires a part to be replaced 3 (THREE) TIMES before consideration.In summary, the refrigerator could not be fixed and was condemned in agreement with both Whirlpool and the Dealer. Here is the interesting news - since the refrigerator was out of warranty (12 months and now we are at 18 months), they are requiring we pay $600+ for the replacement. Buyer beware - either pay for the extended warranty or risk having to be inconvenienced by having your refrigerator unavailable for days or in our case, weeks!

We purchased a Whirlpool French Door Refrigerator WRF989SDAHOO less than two years ago. The refrigerator runs constantly and has gotten louder by the day. It is so loud you can hear it when you are in another room. The temperature on the refrigerator is too cold and freezes fruit when I put it in. I contact Whirlpool online and they said it seems fine to them and also there is no temperature control that I can change myself. I am afraid I am going to come home one day to a dead refrigerator and spoiled food. I was not happy with their response and I WOULD NOT PURCHASE this again. The other problem is, we bought as a set, matching stove, refrigerator, microwave and dishwasher. So if I have to get a new fridge it wont match.

My washer and dryer have been a great experience. Doing laundry has never been my favorite chore but these energy efficient and state of the art machines live up to their advertising. One of the best things I like about the washer is the ability to set the run time for a future time. I do wish the dryer had something similar.

I bought a Whirlpool dishwasher from Lowes and it has never worked properly ever since. It has been a little over a year now and it will not drain, will not wash dishes, and it stinks so bad that you cant drink out of the glasses. Its a total piece of junk. I called the manager at Lowes and explained all the problems. He said that he would see what he could do. I left three phone numbers but he never even bothered to call back. I will never buy anything from Lowes again.

We purchased a new home 6 weeks ago that was furnished with new Whirlpool appliances. The stove worked great however the oven never worked at any time. The appliance sales person advised that we had to go through Whirlpool for repair on a brand new appliance. To date we have had to stay home 2 days and the range is still not working and third service call is now scheduled. A call to Whirlpool ended with them advising that we do not qualify for a replacement range, even though it never worked. We have been without an oven for 6 weeks now which is totally unacceptable. I would never buy another Whirlpool product or recommend them based on this current experience. We paid for a new product that never worked and they will not replace it. Hopefully they can repair it on the third visit. Unfortunately I have lost faith in this product and this company.

We bought our Whirlpool Cabrio washing machine and dryer in May and it was the worst purchase we have ever made. We have had a technician out to our home three times. Whirlpool said that the next time the technician comes out to your house, you will have to pay for it and we have the extended warranty! The problems with the washing machine are many. 1. Leaves white streaks on dark clothes. 2. Not enough water covers the clothes, so clothes do not get clean. 3. The spin cycle is so violent that clothes are damaged. 4. The soak cycle is a joke. Soaking means to sit in water and soak. This machine drains the water so there is no soaking.5. With this very expensive machine, we can use only one cycle; bulky items on the low spin with a repeat rinse.The dryer is equally terrible. As I write this, I have two pairs of jeans going through the dryer for the third time. According to the technician, a heat sensor determines whether the clothes are dry. We have not had one load of laundry, big or small, that has dried in one cycle. But the technician said that this is how this machine works. We have tried all the cycles. According to Customer Service, the technicians found nothing wrong with the machines hence, we will have to pay for the next repair call. If you are looking at this machine and dryer, dont! Do not waste your money or your time. Washing laundry is a nightmare because the machines do not do what they are supposed to do --wash and dry the clothes.

I purchased Whirlpool refrigerator WRF992FIFM00. On December 2016. It was cost $3400 but it stopped working after 6 months. I called Whirlpool for service. Technician came. Diagnosed it and he said he needs two parts but parts are not available. So he asked me call Whirlpool for help. I did call Whirlpool three times and the problem cant be solve. Whirlpool told me have to wait at least 10 days so they locate the parts so they can send out to Whirlpool contractor for repair. They dont have another solution rather than I have to wait until parts have available. I have to thrown all my food and I live without refrigerator. So what the point I need purchase extension warranty if they dont have parts to repair. I would not recommend anyone to purchase appliance from Whirlpool.

Purchased a Whirlpool range. Shopped around for several weeks before I found what I thought was a good price and with a rebate! Ive owned the stove for 2 months and 7 days... guess what? The stove broke. The burners popped. I called to have it serviced and remember that it had a rebate. I never received any paperwork on the rebate but figured its Whirlpool, good company. Wrong... its not that I didnt have the rebate paperwork but the rebate has expired... even though I didnt get any paperwork nor was there any mentioned of a time frame. Dont get me wrong if it had been 1 year or even 6 months... really 2 months!!! So not only did I not get the rebate of $100.00 I have a broken stove! So tired of being ripped off!

Two days after the one year warranty ran out on our front load washer it started making a terrible noise. Of course the Whirlpool warranty was no longer in effect. The good news I was sold an extended warranty from Nebraska Furniture Mart. Called the Service Provider and was told they will only service the washer if it is not working. After several more calls they scheduled a service call in 10 days. We are a family of four, yes no washer is a problem. Finally the technician showed up and said the main bolt holding the drum assembly in place had broken off. He would have to order the bolt. It is now on backorder for 3 weeks. No washing machine for 4 people and now nearly a month is a pain. Not only did my calls to Whirlpool do nothing but the calls to the third party Warranty Company have been very frustrating. My call to the salesperson at NFM was very helpful, but didn’t help get our washer fixed. This is our second and last set of Whirlpool laundry pairs in less than four years.

In 2005, I purchased a Whirlpool front-loading automatic washer for $700 plus. The machine had to have repairs on it several times at my expense. Then in 2010, I had to replace it and spent another $700 plus on the same type of washing machine. Whirlpool would only discount $100 of the cost. The second machine three years later is now also needing repairs. I spent a total of over $1,400 in 7 years on two washing machines not including repairs and parts. It also took forever to find the parts, so I went without use of a washer for one month. I called customer service and said they couldnt do anything for me the second time around with them. I will never buy another Whirlpool ever! You would think a company would care about their customers but they dont. They make their stuff cheap and charge an outrageous price.

I bought a Duet front load washer and dryer set in January 2009 from our local Lowes. Spin cycle noise progressively got louder over time to the point we contacted our locally owned service company to check it out in June 2011. Cause is defective shell and spin tub, total repair cost $750. This was about the original cost of the washer! I contacted Whirlpool via e-mail (wait time via their phone is outrageous), they wont do anything. Out of warranty. Up until now, Whirlpool has had a good name with me. Not anymore. I will never buy anything Whirlpool manufactured ever again. (Maytag, Kenmore, maybe more brands.)American companys insensitivity such as this is what gives some of American industry a bad name and drives consumers away to quality foreign brands made in Europe: German, Swiss, Italian, Swedish,etc.Im going to take a hard look at Bosch washers to replace this Whirlpool piece of junk.

Large tub capacity. Door opens wide without stopping. White Finish has not faded or chipped. Quiet and rarely makes noise even when overloaded. Machine bought 12 years ago and has never needed a repair visit. It has been moved from 2 different locations by using the special brackets. Easy to use detergent holder and fabric softener.

Ran Aqualift self cleaning cycle 4 times at 40 minutes and only bottom was cleaned, sides are still spotted and the rear wall still shows a heavy spotting. My stove is less than a year old. My prior stove with self clean at a higher heat was great, when done only had to wipe out!

This Whirlpool washing machine is incredibly annoying and slow in everything it does. First off when you press the START button it takes 2-3 minutes before it decides to do anything, like maybe add water (except click, click and more click). If you have pressed the start button and you want to stop it to add something... again you have to wait almost 2-3 minutes before the lock is released and you can open the door. I am at 2 hrs and 15 minutes as I write this on the LIGHT WASH cycle with extra rinse and its still going. I have never seen anything like it. Cant imagine how long a HEAVY CYCLE takes. Cannot even try to measure the time. I put the load in and go to work and hope its complete when Im done 8 hrs later.We had a Maytag for 15 years with no issues (other than a drain hose cracked and had to be replaced) and it was time for a new one with a move to a new place. The sales associate convinced us this was the best machine at the time... Well what a mistake that was. There are no complaints about the actual washing. Everything comes out clean but I suppose taking that long I cant imagine why it wouldnt. I certainly cant recommend a Whirlpool washer to a friend, because I dread the thought of doing laundry at this point.

Our countertop Whirlpool microwave oven is just over two years old and one of the led lights in the clock display just went out. The push-button opening mechanism is very hard to work and quite loud when the door is shut. When the timer is set but the start button is not activated for a few minutes, the door warning goes on and you have to reset the timer. There are five beeps that indicate when cooking is done and they continue even when the door is opened. The only way to stop them is to push the stop button and there is no way to adjust the noise level or number of beeps.

Very bad model Whirlpool washing machine. Pls dont buy any customers because from the date of installation its a headache for my family. I have a trust on whirlpool company but now I dont have. The problem is in every water select mode the tub is filling full and overfilling from the top always room fully with water. I hope the machine is not sensing water level. Such a bad experience from whirlpool company. My review is genius. My date of purchase is 28/7/2021

This washer was purchased on 12/21/2007. It was in a vacation home that was rarely occupied, therefore washer not used much. On 7/23/2008 the cycle switch was replaced. On 7/20/09 the same problem occurred. The washer may have been used 5 times during the year. The handle and rim also needed to be replaced. On 8/31/09 the switch and handle were replaced again. On 2/5/13 the door latch was BROKEN AGAIN. Now on 7/10/15 the door latch, start switch and cycle switch are broken again... DO not buy WHIRLPOOL products.

I am so unhappy with my Whirlpool Cabrio washer and dryer. The clothes get so tangled and twisted that it stretches my sweaters totally out of shape. There is not enough water on any of the cycles that really clean your clothes. I saved my money so I could get something energy efficient and look great in my new laundry room. I would never recommend this product. Your sheets will not come clean because they ball up in the middle of the washer and come out partly dry. I have had this set for 3 years and now the bearing is gone; it leaks from the bottom and throws grease all over my new floor. I have battled the horrible odor since the second month. It smells so bad that I make sure I dont wash the day I have guest over. I am so disappointed and mad at myself for not reading any reviews before I spent my hard earned money. So here I am now 3 years into my ownership and having to spend more money on a defective product. The sad part is that I really thought I was getting something nice that would last me and my husband for years. There are only two of us in our household. This machine does not work properly; now it is broken, but hey it really looks good.

I am so unhappy and frustrated with this washer by far worst washer I have ever had!! Doesn’t wash clothes clean. Sometimes I have to wash things 2-3 times and then they aren’t necessarily clean. For what I had for this pair I really got ripped off!!!

My Whirlpool refrigerator/freezer stopped cooling just after a year. I had to buy a $319 warranty. It was fixed, but broke several months later. The repairman said he would try to stop the leak and it worked for a couple more months. The refrigerator was obviously irreparable and we should have had it replaced by Whirlpool at this point. Now, that it broke again (stopped cooling and freezing) the repair service is giving us the runaround. Its over a week and they wanted us to call a repair service and they would reimburse them. The repair service and Whirlwind know about this problem, but refuse to acknowledge it and are getting away with it. With all the comments Im reading here, there should definitely be a recall. Id like to know what it takes to have one authorized.

Am posting in regards to a brand new dishwasher that I purchased the first part of February 2020 from Menards. The dishwasher I bought is Model # WDT730PAHB and Serial # F94519386. I had the dishwasher 10 days and it stopped working after running only two times. I checked the breaker box and all electrical connections to the machine and it was getting electricity, but would not turn on at all. I called the store to return it and they only have a 7 day return policy. Since then Whirlpool has been contacted and I have had two service calls from Whirlpool. The mother board has been replaced (which I waited two weeks for the part & five hours for a service man) and still it will not come on. Now I am waiting on a wire harness, ordered on March 4th or 5th and still not here. I completely understand wanting to fix a broken machine, however this was a new dishwasher that only worked for 2 washes. I have now been without a dishwasher for almost 2 months, which in light if our current world situation isnt a huge deal, however this is a time when sanitation is very important. I feel like Whirlpool should offer to replace my new machine with a new machine and not something that is refurbished. At this point it is costing more to repair this machine than to just replace it. Every time I call Whirlpool I get the line of we have to repair it. Give me a break. Take care of your customers!!?? #neverbuyawhirpoolproduct

I have a Whirlpool dishwasher that is under warranty. The dishwasher failed and Whirlpool service gave me a written report acknowledging their part had failed. It caused $20,000 worth of documented damage. Their adjuster came out after waiting for one month. I have a claim with them and no one contacts me. For a few weeks I was dealing with their legal dept and they said they were going to turn it over to the company that made the defect part. To which I advised them Whirlpool did the damage, I will deal only with them. Since then their legal dept has not answered one email. Whirlpool is trying to put the damage on another company rather than themselves. I have heard from NO ONE. I bought a Whirlpool dishwasher and their tech and their adjuster confirm the damage. Now here I sit one month later, cabinets destroyed, floor destroyed and garage ceiling as well as kitchen walls destroyed and at one point Whirlpool says maybe you should put it through your homeowners, they would pay you faster. I say Whirlpool dishwasher did the damage, Whirlpool should pay. WHIRLPOOL BUYER BEWARE!!!!! ANY QUESTIONS YOU MAY CONTACT ME AT **.

Purchased from Home Depot and self-installed. That part was not too big a deal but after installing this stove we started a journey of irritation, aggravation and general dissatisfaction. This stove has the standard layout for burners that seem to be common to most low-end stoves. Two huge burners in the front, a simmer burner at the right rear and a general purpose burner at the left rear. Thats all wrong for me and our set up. I want a large burner at the left rear and general purpose every place else. Can you alter the standard configuration? NO! Not without some major alterations to the stove top.Next are the grills or cast cooktops (2 each). They are a bit cumbersome when cleaning the stove but doable. The real problem with the grills are Whirlpool decided to save money by skimping on this feature. The grills are not a stable cooking platform for smaller pans and it turns out Whirlpool recommends square pans for this stove. SAY WHAT? I have pans and skillets from my grandparents and they are ALL round. Thats how that stuff is made. ROUND! The grills design is unstable for any round pot, pan or skillet, if its diameter, is 6 or less. Kiss that excellent saucepan goodbye if you have this stove. My current solution is a piece of light expanded steel over the burner areas.Keeping in mind we use Propane as our heating gas. The adjustment of the flame temp on the four burners is non-existent. They all are either on high, medium or low. There seems to be no fine tuning with these burners. At the end of the day go look for something that is NOT a Whirlpool, LP gas range Model #: WFG515S0EW. You will be better served and less irritable with almost anything else. Even a campfire in the yard is a better choice.

After 7 calls to Whirlpool and 3 service calls, we still have white detergent stains on all our clothes. Today Whirlpool told us we needed to put one item at a time into the machine. Not only that, but pants needed to be loaded waist band up and gently placed; Shirts, collars up; socks toes down, etc. etc. Are these folks at Whirlpool serious?? So today, we called them back - still streaks. The folks at Whirlpool want us to take and send them pictures of our clothes. This is ridiculous.

Free-standing electric range Model WFE524CLBS0 - When burners are OFF but oven is ON, stovetop becomes unbearably hot. Had a service call. Technician (who was rude and surly, but thats not Whirlpools fault) said design standard was 175 degrees. This is dangerously hot. Surface should never get that hot except when burners are on.

We moved to a new home with all new Whirlpool appliances. We have been here 4 weeks and so far the stove has had a faulty part replaced in oven and now my microwave will not fully pop popcorn. Wonder what to expect next?? If you have a choice dont buy this brand. Inferior product.

The only model number I can find is W10484489A.... Do NOT buy this machine. It is pathetic!! This machine cannot handle more than 2 bath towels at a time!! It will just keep trying to spin, yet NOT spinning, then when you stop it, there is no choice to just spin again, you have to rinse and spin!! Unbelievable.... takes a whole evening to do one load of towels!!! (actually a whole evening to do 2 towels) I hate it!!! Not to mention, whatever they designed between the tub and the door, a rubber whatever it is, is nothing but a catch for disgusting bacteria and slime. Considering the amount of wash I DONT DO, this is unacceptable, even though I have bought and used the new washing machine washing stuff!!! Honestly.... had a Maytag Neptune before this machine..... that is the way to go folks, pay a little more, but way more satisfied. Cleaned like a gem, unlike this whirlpool, cleaning is at best mediocre!! Unfortunately, I broke it, asking it to wash huge 120 in round table cloths for my business, and heavy chair covers..... Had I have know.... cant even wash 2 towels in this new Whirlpool machine!! It is heading to the curb with all its disgusting places you have to clean, I will pay someone to take it away, seriously cost me a ton of money in re-spinning (or yeah, and re- rinsing, cause you cant just spin something), would have been better to fix my MAYTAG!!! I hate Whirlpool!! Do not buy one!!

1.0 out of 5. This is the absolute worst washer that I have ever owned. Do NOT fall for the top loader hype. The clothes do not get clean. Anything black constantly comes out with a white residue and whites are dingy. Ive tried numerous detergents and used as little as a tablespoon and still get the same results. The company just insists that its too much detergent or that I need to run the clean cycle after every 4-5 loads. The service guy that came out said this is the number 1 complaint with these washers and Ive talked to plenty of friends that experience the same issue. The company would have you think this is the first time they have heard of it.I have spent hours on the phone with whirlpool and Home Depot over the past year and neither accept responsibility or offer any solution other than some free cleaning tablets from Whirlpool and Home Depot offered $200 off the purchase of another washer. This was when the washer was only 6 months old. The only way around this is to rewash the clothes and a second cycle and to wash all loads on bulk load with an extra rinse. Yep. Great water savings there! Save yourself the headache and dont buy a top loader of any brand and I would never buy another appliance of any kind from Whirlpool and Home Depot because of their poor customer service in handling this common issue.

Even with the hottest water on the most heavy duty setting, regular dinner plates are not cleaned. The flatware holders that are set in the door (instead of free-standing in a rack) do not have adequate holes in the holders and are too far away from the limited jets to get adequate soap and water to cleanse the flatware. Even after rinsing all scraps off the plates and flatware, we find bits of food, gravy, or smudges on the plates and flatware - since its first usage. The manufacturer had the audacity to claim that was normal. Settings include delayed starting, heavy duty versus normal washing, and different types of drying. The heavy duty washing is definitely poor quality, and there seems to be no difference between any of the drying settings. The delayed start is nice. The physical layout of the prongs on the racks and the folding racks do not allow easy fit for most sizes of pots plus plates on the same bottom rack. I cannot put a 1 gallon pot level on the same rack as dinner plates. I must put it beside salad plates. Only small sauce pans fit neatly or cleanly beside dinner plates. Yet the external dimensions of this dishwasher are the same as the competitors standard size. Looks neat and is easy to clean. Also, the exterior does not show scratches. Actually, I cannot see where the exterior has any scratches. The service people were very little help. The Warranty said that after five (5) service calls the unit would be replaced. We made six (6) service calls, but we were told that we did NOT have six because if you called again within 90 days of a call, that was considered the same service call. That requires 450 days minimum to have five (5) qualified service calls, but that warranty was good for only 365 days!

We purchased 4.0 cu. ft. Cabrio Top Load Washer with 6th Sense Technology MODEL WTW7340XW2 on 11/20/2011. We are a small family of 3 so use of the machine is light. We noticed a strange sound and some leaks a week ago and called in a technician recommended on the Whirlpool website. To our horror he informed us that we need to replace the tub bearing assembly, rotor and stator - to a cost of $1095! This machine is not even 3 years old. Did we buy a lemon? I called Whirlpool. They were simply not interested. The online chat person sent me to the Whirlpool Customer Experience Team where I was told that I should buy an insurance plan to cover the costs of repairs. They then sent me on to the insurance department who want me to pay $338 to buy a repair plan to have the machine fixed. And then referred me to the Manufacturing division when I wanted to know how to escalate the problem - and if you call that number - there is no option to deal with problems - seriously?!? Is this what I should expect when buying the Whirlpool brand?

I did not purchase the washer (Cabrio Top Load Clothes Washer) but inherited it in a home sale. Never had a non agitator. I was excited for this new washer. After a week I knew why they left it! My clothes did not seem clean; stains were still on them, when I used the delicate cycle a pair of pants went in folded and came out folded!!! I also would have to redistribute the clothes every time I had a load that was larger than five pieces, because it would stop. I would actually have to take clothes out and spin what was remaining then put those in the dryer and put the other clothes back in and spin those again. I was told I needed to use OxiClean on top of my normal detergent in order to get my clothes clean. Never again will I purchase a Whirlpool. Just bought an LG; fingers crossed.

WHIRLPOOL REFRIGERATOR MODEL WRF532SMBM01 FRENCH DOOR - Gasket in refrigerator door totally cracked in bottom part and torn on the side only after 2 years and one month of use. I have another Whirlpool refrigerator for 7 years without gasket failure. My other 3 previous refrigerators which I have owned more than 10 years. Each also never had any problems.

While the washer is great, the reliability of the dryer is lacking. The timer has broken 3 times on ours in 3 years. Each time the cost of the switch is $75.00. Too much plastic on the shaft. If the plastic was removed, and the shaft was metal, it would be a definite improvement.

Whirlpool Cabrio Platinum Option - Very stylish. Well built - very solid and heavy constructions. Full features from quick wash to sanitary wash, very energy efficient, steam setting on dryer for touch-ups. Quick loads, etc. We were looking for a washer and dryer set that would accommodate large quilts and blankets and still have the flexibility to handle small and delicate loads, and be energy efficient. The Whirlpool Cabrio Platinum Option is solidly built and very sturdy. It handles small and large loads and is very energy efficient. Both the washer and dryer handle sheets and pillowcases without a problem. Wed recommend them to anyone.

Purchased 7/2015. LOVED it @ 1st being the key word. Notice grayish residue on clothing. Mainly on black. Towels discolored and lint on clothing. My kids were blaming dye in the detergent, & using Purex Crystals. I changed detergent to Armen hammer sensitive clear. Stopped using my beloved crystals. Wrong! Cleaned the rim @ the top of the agitator all the dirt & grime get ps trapped in the rims it helped some what. Additional problems occurred. From time to time started noticing unbalancing no matter the load size. Paint bubbling, peeling & rusting. The lid lock broken. Nightmare trying to get an appointment through Whirlpool. Referred to go to a dealer. Called Sears. Gave specific details whats wrong. Appointment 2 wks out. Service arrived, he had no idea why he was there. No info given. Then he said he doesnt have the part. He ordered it and said itll be sent to me approx 5 days. But wont be fix for another 3 wks. Same with 3 people from customer care. Informed this is not acceptable. Another problem now when unplugging it still stays on its hold electrical current. This can not be replaced until its deemed its broken & cant be fixed. They rather your home catch fire. They dont care about the inconvenience for 2 1/2 months.

I love my washer and dryer but am a little disappointed in a few areas. First, my washer stopped spinning normally after a few years, I forget exactly why. Then my clothes were too wet when it was done. My dryer then did not get my clothes dry in one cycle. Also, it was going to cost $500 to fix my washer which wasnt worth it. But Whirlpool did send us a new tub and all the parts for free. Thankfully my husband is handy and after finding a YouTube video, replaced it all and now it works again. My dryer still doesnt always dry everything all the way. I often have to do 2-3 cycles in the dryer to get my clothes dry. I thought there was supposed to be a sensor that would keep the dryer going until there was no more moisture. Maybe that is broken too.

The unit hasnt given me any trouble over the two (2) years we have used it. The bottom freezer works well and was a concern when buying, but has worked out well and convenient, but you must keep the refrigerant coils clean.

This Whirlpool top load washer has been an awesome product. I have had it for 9 years and havent had a bit of trouble. Its very quiet and very reliable. The only maintenance is running a cleaning tablet on the cleaning setting once per month, and it tells you when its due... No musty smell problems that I hear from people with front loaders. Its a great product.

I earlier filed a complaint about the Whirlpool Gold microwave arcing within a minute of cooking frozen green beans and causing burn holes in the food. We contacted Whirlpool’s customer service and were told that the machine was no longer under warranty, but we could have it serviced, repaired and have an additional year of warranty for $259. We took a pass on that. Further trial and error along with research helped us come to the realization that the arcing was caused by the high mineral content of the green beans. Whirlpool did not tell us this, but we found the information provided by others. We no longer cook the particular brand of green beans which seem to cause this event. The microwave is no longer arcing. You would think Whirlpool might be aware of this.

I am so disappointed in my whirlpool W10431035A gold series dishwasher. I bought this 2 yrs and 2 months ago on black Friday at a lowes. I wanted to have a whirlpool and I thought they were a good brand. It has been a little over 2 years and my dishwasher no longer works. The start button no longer works. It is not even that old and appliances should at least last 4 years. I could understand if the plastic utensil holder or dishwasher rack breaks...fine, you use plastic. But this is an intricate part of the dishwasher....the start button and it does not work. I am so disappointed in whirlpool. It is the start button...how can this break. The only thing I do is press normal cycle and the start button...that is it. How can this machine break so easily. How can whirlpool build and sell such a faulty product. So disappointed.

Once again I am disappointed in a product that I felt was of the utmost quality. However after buying in 2010 and not being installed until 2011, the over the oven microwave has a crack on the outside of the door. Two pieces have fallen off from under the plastic rim on the inside of the door, two pieces of the door one on the top right side and the other on the bottom right side have fallen off. All I have to say is the two Whirlpool products I bought at Lowes has been a huge disappointment especially since the other two bought from the same stores are Frigidaires and work beautifully...

Had kitchen remodeled and purchased this microwave. Now after three years the door cracked in several places and now it will not heat food. Now we will have to replace this mess. Never buy any Whirlpool appliances again!

I bought my Whirlpool induction stove several years ago. We normally use a toaster oven for baking as we are only 2 in our home. Last year I decided to cook a large turkey for the family. I threw the turkey into the oven and started cooking it. After an hour or so I decided to start cooking the potatoes etc on the stovetop portion. My potatoes started cooking and my element shut down. I did everything I could to get it going but finally resorted to the manual to see if there was a suggestion. The suggestion was that the oven had heated the burners too high and that I had to shut off the burners and wait for 5 minutes and try again to use them. The oven was only cooking at 300F. I waited 15 mins to get it running again. The stovetop went out once again and I had to stop cooking. Conversely Ive had the same issue with the oven. Ive been cooking in the oven and have had it shut down as a way to address the stovetop being too hot. How am I suppose to cook on this unit with any kind of confidence? I did an online chat with a rep today and they suggested getting a technician over to the house. I was told I could pay $129 to have them look at it. This is obviously a design flaw that I was never told about prior to my purchase and would never have bought had I known. Shame on Whirlpool!

Whirlpool W8RXEGMWQ01 leaks - It looks like the seal is not tight around the freezer box. They blamed it on my floor but I think its because the door sags. The door needs to be lifted about 1/2 to fit snugly into the freezer box opening. They came out three times but couldnt fix it, then they said it was my fault. Then I finally gave up.

My wife and I bought a Whirlpool Cabrio washer and dryer set less than three years ago. And so far the dryer has been ok, but our washer has had to have a new motherboard and now it smells like its burning. Our last washer and dryer set was a hand down and was over 15 years old and never had any issues like our new ones do. Ill never buy another Whirlpool product again.

We have had Whirlpool front loading washers for 15 years. The first had a bad bearing problem, that was eventually fixed, but still disappointing. The second doesnt is missing some features that the old one had. All and all I am happy with this washers and do not know of anything better, within my price range.

Whirlpool sent out a repairman to fix my range. I had it for 3 years, and one day I was baking cookies in the lower range and boiling water for pasta on the top left burner. There was a very loud pop, a bright flash in the glass top where the back left burner is, then there was no power to the range or oven at all. No clock display, burners would not work, oven would not work, nothing. As if it were unplugged. Of course, my warranty was about to expire in approximately 6 days (go figure) so I called the customer service line for repair. After 2 hours of back and forth with 3 different people, I finally had a technician coming out 4 days later. He shows up, takes about 35 minutes to get the glass top off, then says to me that he needs to order a part for it. This will take a few days. Ugh. Fine. 3 days later, part comes in. Same guy comes back out, fixes it. Ok.Up and running fine for about a year and 2 months. Then... POP! It happens again. Same scenario, different menu. (I was cooking breakfast). Now, warranty has run out and I have a $1,300 piece of scrap metal sitting in my kitchen. Worthless. My old KitchenAid stove was great. Had that thing for 13 years. Never a problem outside of replacing a $68 heating element one time. I paid $450 for that range. Tossed it out for this bells and whistles newer stainless steel glass top range/double oven. Regretting that tremendously. Whirlpool will be on my do-not-buy list for any appliance from now on. Didn’t even last 5 years. Oh did I mention the service call cost me $85? Yeah... Garbage!

Purchased 29 cu ft French door Bottom Mount Refrigerator 9/5/2013. The ice machine started leaking continual water by August 2015 and by October 2015 the freezer quit working. Have had it repaired once and the second time the repairman said we need a new evaporator and condenser. Called Whirlpool and they said since it is out of warranty we are on our own. According to both repairman this is a common problem with this model (WRF989SDAW00). I understand that appliances break and they need repaired; however, you would think a refrigerator that cost over $3000 would last longer than 2 years. Do not purchase a Whirlpool French Door Refrigerator; even if you purchase an extended warranty, you will still have spoiled food and leaking water to tend with. We have had nothing but problems with ours.

Bought on 9/11/2014 and installed by Lowes installers on the 15th. It quit heating two days later. Called Lowes and they said I would have to call Whirlpool. I did. WP had me metering with a multi-meter until found OTC button was tripped. Then they suggested I troubleshoot the elements and sent me a video. I called Lowes and they said they would replace. Later they called back and said WP would not give them a RA number and for me to call them. I did and the rep after much arguing directed me to call their factory authorized service, A & E. I did and they said it would be 33 days before they could come out. I hung up and called Lowes who called back later and wanted me to call WP again. This time they said they did not have a repair service close enough to come, but I could try buying the lower heating element and replacing it to see if that worked. I said no, the heater was brand new and they needed to fix it. Their next solution was have me contact a local plumber and arrange to troubleshoot, me pay the plumber and then send them the bill. They would reimburse me up to $100.00. Not acceptable and now the button has to be reset every few hours and the water gets scalding hot while it is heating. I called Lowes and they said they would get back to me, but I have little hope of a resolution. Product number is ** SN is ** Model is E2F50HD045V. Bought at Lowes, Lindale, TX.

The washing machine (WFS10055CD) was working fine until two months after the warranty period...It worked the night before, but in the morning, there were no lights. I emailed Whirlpool, but I received no reply. So, I called their number to ask if they would honor their faulty product JUST out of warranty...They wouldnt accept this...I live in an area with no service agents for them so I would also require freight costs of 1,000 km away...I have had an electrician examine the unit to find it may be the control panel/mother board...seems funny many issues with Whirlpool machines JUST out of warranty!!!

In 2009 I bought 2 (yes 2) machines (one was for our daughter). I also took out 5 year warranties on both (good job I did). Within the first month on our machine the paddles flew off and after a bit of a debate with the insurers we had another machine (same model). Within a short period from date of purchase both machines had a number of faults - circuit boards, weights that came loose! and bearings going. There are other bits but too extensive to list. To be fair to the insurers they were no trouble (it really is the inconvenience of being without a washer and having to schedule time to get it sorted out). I will never ever buy a Whirlpool as all of these (3 in total) have been a nightmare and ours is sounding noisy again (it only had a new drum 12 months ago for bearings - yes you need a new drum for that £200 in all!!) so I am really glad that we have the insurance. When that runs out and the machine is dead (whichever comes first) I think we will will be buying either a Beko or a Samsung that are getting really high ratings. Anyone reading this might wonder why did we buy these in the first place. Well a colleague of mine at work had one and said it was fantastic (she had children so used hers a lot) hence me buying them (and they were not cheap by any means, so thought we were getting a cracking pair of machines....cracking, yes they might as well be as a chocolate fireguard has more reliability...WARNING DO NOT BUY A WHIRLPOOL WASHING MACHINE - IT COULD DAMAGE YOUR SANITY! AND FAITH IN HUMAN BEINGS TOO!!!!!

Refrigerator Model ED5FVGXWSO2 - After owning it for a couple of years, we decided to do a super cleaning and remove all the shelves. When we took the shelves out, I noticed that the plastic support tracks were all cracked. I called and complained to Whirlpool and of course the fridge was out of warranty but heres the good part - The person on the phone asked me Did you put heavy things on the shelves? OMG My response, trying to think of the heaviest thing possible, was, Like milk cartons and juice? She even said There was likely a bad batch of plastic when the shelves were made. I was a big fan of Whirlpool. Great value etc. but I will never buy from them again. Shelves should last the life of the fridge!

Pathetic pathetic service!!! Unsatisfactory service!!! First of all, I would like to tell everyone who ever reads this, that please please please never ever use any Whirlpool products, as their service sucks, their response sucks too, and zero co-operation from their people, which will make you regret to have used their products in future. Please note I registered a complaint on the whirlpool no. **.The complaint was that the washing machine used by us had issues, the power button/ on & off button had come out, and this was clearly stated while registering the complaint. I get a call from Mr. ** (Representative of shree enterprises bibwewadi, pune) and the power button issue was well informed to him as well over the phone by me. He arrived to our place without any new material, he sees the machine and interchanges the buttons, i.e. the broken power button is replaced by other button from my machine which was less used compared to the power button. I had to pay a sum of rs. 400/- for the pathetic service I received from your end.I expect a response from your side within next 4 hours, or I might have to escalate this issue!!! (Please note Whirlpool team that I had submitted the same on your website yesterday, yet I have not received any response from your side). (Whirlpool rating- 0 out of 100). Thanks. (And whoever reads this, please tell me where else can I post this review of mine so that I shall alert everyone that how bad whirlpool service is)...

Sturdy, durable, and flawless operation, from the 5 multi style smooth top elements to the self cleaning convection oven with the secluded bottom element. It is a sleek clean looking appliance, and its the best weve ever owned. To one that says they dont make them like they used to, I say thank God!

Our son-in-law bought us this Range. Before it was even a few months old the oven handle melted off, we called Whirlpool they sent a repairman to fix it. Now it is three years old, the same exact problem with the broiler handle. There should be a recall on this part, why in the world would a manufacturer use plastic for handles to begin with. Yes I can replace the part myself for $37.57 plus all other added fees but its not right nor fair when its a faulty part to begin with. My one and only new stove is actually a pain.

I purchased the original Whirlpool refrigerator in August of 2013. That was replaced in October of 2013 due to a factory defect that left the ice maker unusable. In April of 2014, we now have a factory defect that has resulted in the entire unit unable to keep the fridge below 70 degrees F. It has been 2 weeks since the fridge died and Whirlpool has informed me it will be another 2 weeks until a replacement fridge will be delivered. I have spoken with countless customer service reps and 2 customer service managers, as well as 1 executive from the executive office in Michigan. Several times Whirlpool has dropped the ball in this process. The original repair appointments were booked and had to be rebooked because the repair company could not accommodate the appointment times Whirlpool booked. It took over a week to get the fridge declared dead. Then another week just to process the request through tech support... After speaking with 2 customer service managers and being told it was being rushed, I spoke with an executive who said the claim had never been submitted and it would take another 24 to 48 hours to process. I spoke with the executive after the 48 hours and he said the fridge will be delivered in 2 weeks! 4 weeks without refrigeration for a second factory defect. I have explained that I have a newborn (6 weeks old when this started) and a 2 year old, and we have had up to 9 people staying in the house (to visit with the baby) over this period and that I need a fridge to keep my breast milk cold. I was told I would receive a $75 gift card and a $125 check to help with food and costs associated with the loss of our fridge... Neither have arrived. We are spending quite a bit on ice just to be able to keep food and milk cold to temp. so we dont have to spend money on eating out (too expensive for us). I am shocked by Whirlpool’s poor customer service. The first time the fridge was replaced I dealt with one person and didnt have to call the customer service line every day. I wish I had her number still.

I updated appliances in new house, but didnt realize the builder would choose the smaller side by side frigidaire. Could use a larger freezer space, also would like a ice maker that cut off when bucket is full. Overall I love Whirlpool appliances.

Bought fridge in 2010, I am about to replace the icemaker for the 2nd time at a cost of over $300 each time by a Whirlpool authorized repair tech. No kids in the house and very limited use of icemaker. Motor keeps burning out because of the design flaw per the tech. Very poor design for a $1,500 fridge. Due to these issues I do not intend on purchasing Whirlpool products in the future.

Whirlpool wdf530plym4 - Bought this dishwasher 5/13. Sat for 3 months in the box while my kitchen was being built. 7/14 pump motor went out, called Whirlpool, they set me up with an appliance repair company, and I ended up paying $90. The technician was being nice, charging me less than he needed to since he said it was an easy fix. 1/26/2015 pump motor went out again. Called Whirlpool again. Lady on phone was very snooty with me, telling me it was out of warranty. Told them I was very dissatisfied, my dishwasher has broken 2x in 18 months and all she said was, I should have bought the extended warranty. Dishwasher is not even 2 years old and already needs to be fixed 2x. The most expensive part on the machine I may add. Going my average, I can keep dumping $130 every 9 months to have a working dishwasher by Whirlpool. I would understand if the thing broke after 2 or 3 years. I only run the thing 2 or 3x a week at the most.

Its just OK, the electric cook top heats up slowly, but once heated works OK. Oven is just average! Glass cooktop stains easily and shows some discoloration in places. The glass on the oven door is also discolored on the inside and not cleanable!

Whirlpool Cabrio Platinum Washer Model WTW8800YC1 - I bought the Cabrio washer and dryer pair about 2 years ago at Lowes. About 5 weeks ago the lid fell apart. The hinge area came loose so now there are three pieces to line up (glass lid, metal arm, plastic frame), the fourth piece fell off completely. If you are successful at lining them up you can push the lid down and set a weight on it in order to wash. My first repairman said it was common issue. He expedited a lid. Three weeks later I called to find out when it may be repaired. He said he hadnt gotten the part from Whirlpool. I called Whirlpool... nice lady told me the part was on back order but should ship the first of the week. So on week 4 after not hearing anything I called a new appliance repair person. It is going to cost about $280 dollars to repair. This is one third the cost of a new washer??? I fight with this machine every day to get it to wash.

Do NOT buy this machine. This has been the worst washer I have ever owned. There are times when my clothes come out of the washer and parts of them are STILL DRY! I pulled out a pair of pants I had worn while cleaning my attic and the cobwebs were still attached to the legs! Whirlpool basically told me, Tough luck, you bought it, were not doing anything, when I complained the day I bought it, and now years later it it continues to get worse. The machine was too expensive to just get rid of, but customer be warned - do NOT buy a Cabrio!

On 1/24/12, I replaced a 15 year old water heater that had started to leak after years of faithful service. The new Whirlpool unit heated water to a tepid level only, and that was obtainable only after running several faucets at a time, full bore. I used the product manual to trouble-shoot and was unable to find the problem, so I called Whirlpool customer service and was told that I would need to have a plumber come and and inspect the plumbing before a technician could be sent to check the water heater. I was not very happy about that, but complied. The next day, a plumber inspected the lines and fittings, tested the pressure and agreed that the problem was likely a faulty water heater. That cost me $95.00. I called Whirlpool again. This time, I was told that I should have had the plumber call Whirlpool while he was still at my home! The customer service representative agreed to authorize a service call, and I was given the phone numbers of three companies to choose from. Apparently, I chose wrong. The plumber seemed experienced and was very friendly. He was at our home for about 40 minutes, made a cursory inspection and said the problem did indeed seem to be with the unit, and he would return to his office to contact Whirlpool and arrange for a replacement unit and he would call back. Tellingly, I realize in retrospect, he did not give me a receipt. After several hours, I called the company and was told Whirlpool had not yet called them, and if I did not hear from them soon, I should call Whirlpool myself. This seemed reasonable to me, and I did so, at which point I realized I had been lied to from the start. The Whirlpool representative said that the service technician stated that he had run an isolation test, obtained hot water from the water heater, advised the homeowner (me) that the problem was in the plumbing, and I possibly had crossed lines. She also told me that the technician had said that he had difficulty making the homeowner understand what he was trying to explain. A complete and utter falsehood. I asked her how an isolation test was carried out, and that I would call the plumber to see what was going on, as this was not what we had been told. I was livid and called the plumbing company back just in case there was some honest mistake. Of course, there wasnt. I would like Whirlpool to be made aware that the company that they contract with is disreputable and has a history of deceitful practices. I found many negative reviews, and in fact the sort of treatment I received seems to be their modus operandi, no receipt, never a call back, assure the customer their problem will be covered under warranty, misrepresent the the service performed. The reason I add this last statement is that at no time was the new water heater disconnected, drained, refilled and allowed to return to operating temperature; the so-called isolation test a process which Whirlpool told me takes about two hours. This test did not take place. I previously stated that the technician was only at our home for forty minutes. There was no test of water temperature. I have since replaced my water heater with another brand--it works fine and there were no plumbing problems! I thought the name Whirlpool meant something. I have owned quite a few Whirlpool appliances over the years, in fact my new washing machine is Whirlpool. But I am definitely disinclined to purchase this brand again. I am so disappointed with the service I received from Whirlpool, a huge waste of time and money, and I am out $95.00 for nothing. I think Whirlpool should reimburse me for this, as the original (honest) plumber was correct. My water heater was defective and should have been replaced at that time. If it had been, you would probably still have a customer.

I purchased a Whirlpool Duet HE front end loading washing machine. Less than two years after purchase, the machines tub and bearings failed amounting to a repair bill of $1035.00. Fortunately for me, or so I thought, I purchased an extended warranty for the machine. However, even though the complaint department was aware of the failure, the amount of the repair and the fact that I declined repair and was opting for the $500 reimbursement option, I was told that the claim, as it was called, would take 2-3 business days to process and if I was awarded (his words) the reimbursement, I could only use this money on a new machine at a Sears store and not on any new, but previous year model, or at a Sears outlet. None of these things were related to me when they took my $214.00 for the warranty. In all, my original washing machine of 22 months will have cost me $1414.00. My new washing machine, if awarded one, will cost approximately $400. The total cost to wash clothes for 10 months will exceed $1,800.00. Do not purchase Whirlpool front end loaders because the drum bearings will break (that is why they exclude them from extended warranties) and do not buy extended warranties as Sears makes out in the end.

I purchased this machine about a year ago and it is the biggest piece of garbage on the planet. The biggest problem is that it will not spin if the load is even slightly unbalanced. It does not clean the clothes. If you try to rebalance and spin the load, it adds more water and then gets stuck in a cycle where it drains and adds water forever. Do not buy one of these. I am finally surrendering and buying a different machine. A total waste of money.

Absolutely the worst hot water heater I have ever owned. Broke within first year which Whirlpool sent me a replacement valve assy which I had to install myself. That one failed in 3 month and unit was out of warranty so I received no help from Whirlpool. Had a serviceman fix it again and it failed again. So I ended trashing the unit. I would not buy another Whirlpool product as long as I live. The last 5 appliances I purchased from Whirlpool all failed within a few months after warranty expired. This is no joke. Everything they sell is farmed out to other countries than the US and the workmanship and quality is the worst I have ever seen. The service people are nice when they tell you that they cant help you with your problem. Dont waste another dime on Whirlpool! Very bad product.

This is about my Whirlpool Cabrio top load washer machine (model number WTW6200SWD, serial # CT3670597). I bought this machine in 2007, and soon after, I was having problems with the F1 code. After several trips back and forth to reset the code, so I can get the laundry done, and many frustrations, it was time to call Whirlpool to resolve the problem. I find out that there was a recall for this ongoing issue. They sent a technician to replace the mother board, and everything was fine for some time. Soon after, the machine was giving us more problems with the F1 code, and the UL code. It doesnt matter which way I try to balance the load. This piece of junk will not work. Whirlpool needs to stand behind this issue, and recall this washing machine for good. Every customer should be entitled to a full refund, and a compensation for the many hours of electricity, aggravation, and frustration, wasted trying to get this junk to work.

We installed this furnace along with a matching 4ton a/c unit over four years ago. It was installed with a 3 zone computer controlled damper system to separately condition the three floors of our home. This furnace was ideal because it has a dual stage combustion chamber depending on how much demand there is. So besides being 95% efficient, the furnace can run at 70% or 100% heating capacity which saves on utility bills when the whole house doesn't need heat at the same time. It also had a variable speed blower which made start ups and shut downs almost unnoticeable. The blower actually ramps up to speed discreetly and adjusts itself according to the amount of back-pressure it senses. This allows it to respond to varying conditions as each of the 3 thermostats are calling for heating or cooling at different times. And yes here in St. Louis we have had days that require heat on the first floor and a/c on the third floor at the same time. The controller cycles between the two every 15 mintutes. All of these features make it ideal for our 2200sq ft three story brick home(four including the basement where it is installed). This furnace and control system along with new ductwork and dampers were able to replace the two old furnaces and a/c units originally in the home. We haven't had a single problem with it in over four years and would recommend Whirlpool Gold products to anyone I know. If I ever had to do this again in another house I would do exactly the same thing with exactly the same products.

Whirlpool Duet Sports washer purchased 11-08 was found defective by service technician due to improperly secured bolts on counterweight at factory. I contacted Whirlpool service and was informed that warranty will not cover any parts or labor. I ordered parts for repair. It will take at least 2 weeks until arrival and repair of item. Clothes washing now were taken to town for washing at additional expense. After repair, only 90 days of warranty was given by the service technician. The cost of $260 to repair item for a possible life cycle of only 90 more days seems ridiculous.

I bought a Cabrio top loader in 2007. Have now replaced a pump for the 2nd time. Replaced a circuit board once. Thank goodness the machine was purchased at a local appliance store who stand behind what they sell and are very prompt in their response time.

This is NOT a true review of the oven as I have not used it for baking yet. I just wanted to make a comment about my new oven which was installed this morning. I turned it on as instructed and heated at the high temperature to rid it of the odours. When it is turned completely off the cooling down process begins, which blows the hot air from the oven into the room, causing some annoyance from the hot air, as well as the noise. Not sure I am going to be so happy in summer. I am certain it is a wonderful product for baking results, but with this annoying feature, I am not feeling so happy about it.

IM OLD AND DISABLED WOMAN. Bought a brand new $800 Whirlpool top loader washer and it wont work after not even a month. Called whirlpool and had the worst customer service from Tammy. I have to wait to compose myself to call back cause the washer is junk... F9E1 SENSOR. IM NOT A MAN! Worst customer service. Thought my washer would last longer. Its been 1 hour 45 minutes. Wont turn off. I CANT unplug TAMMY! IF I COULD I WOULD!

I purchased a brand new 2019 Whirlpool side by side refrigerator in October of 2019 for my new house. Yes, that was 2.5 years ago. HOWEVER, I live alone and hardly ever use the ice dispenser. Maybe, it was used 20 times in 2 years. The ice dispenser just stopped working and today I notice the refrigerator is not even making ice! What a piece of garbage!

In 2008, we purchased a Whirlpool Gas Water Heater from Lowes. Three years later the tank started leaking (this water heater had a 6-year warranty). Per Whirlpools instructions we were to return this one to Lowes for a refund (in hindsight we should have taken the money & went elsewhere to purchase a better brand!). As our plumber was removing the leaking heater we went to Lowes to purchase a new Whirlpool Water Heater upgrading to one with a 12-year warranty hoping that this one would last, it was advertised as the BEST one Lowes sells! After our plumber swapped out the heaters we returned the leaking water heater for our refund (remember this one had a 6-year warranty & only lasted 3 years).This past June (2015) our water heater stopped working, turns out the thermocouple went out which shuts the gas valve off. Called 5 plumbing companies in the Metro Phoenix area, not a single one would work on it! We researched the repair, called Whirlpool & was told that this water heater was out of warranty. Wait a minute! This one has a 12-year warranty & it is only 4 years old! Whirlpool told me that it is a replacement water heater so the warranty for this water heater is only 6 years (from the 2008 date of the purchase of the first water heater). It didnt matter that the replacement water heater was a different model & was more expensive than what was refunded to us. We replaced the thermocouple ourselves & got it going again. Last week it started leaking, called Whirlpool again got the runaround again, called a plumber who replaced it with a new Ruud for $1000.00 (Water heater + Labor).We went back to Lowes to try to get their help resolving this, the store manager said this was a Whirlpool warranty issue. We ended up taking the junk Whirlpool water heater to a recycling facility and getting $2.50 for it. Bottom LINE!! READ THE REVIEWS, THEY ARE TRUE!!! There was a class action lawsuit with a settlement of which I never received a notice for, I read about it online this summer, but it was too late to opt in. Dont waste your money on Whirlpool water heaters, no one will repair them, Lowes wont stand behind the products on their shelves, they get your money & hide behind the manufacturer & Whirlpool has very nice script to get you off of phone! Whirlpool used to be a trusted brand (do your research, I think they are the manufacturer for certain store brands! ). Our new Ruud water heater has a faster recovery than either of the Whirlpools that weve had; the drain valve is brass, not plastic like the whirlpool, it is overall a much higher quality.

I have both Whirlpool washer and dryer. These are my second set. Whirlpool is reliable & long running. I love this brand! My dryer is six years old and the washing machine is nine years old. Never a problem and they do about six loads a week.

I am posting to help anyone else avoid the purchase of this machine! The lid has cracked and now warped into a position where it wont stay down. Obviously a washer will not work without being in the locked position, so we have to put several heavy things on top of it just to run a load of laundry. This is not what we expect out of a washer that we paid $900 for only two years ago!!!! We contacted Whirlpool and they offered to fix it for $350. REALLY??? I SHOULD NOT have to pour money into a washer this expensive after two years!!!! I am so disappointed in Whirlpool, this was the entire reason we purchased Whirlpool products, to avoid stress of broken appliances. We wanted reliability for our busy family and instead we bought into more stress.

Very reliable. Handle large large loads of laundry. Do not have to prewash any clothes. I will always use this brand.. My parents used this brand while I was growing up. There is no other brand I will use. Thank you Whirlpool!

A top loading washing machine with an agitator in my opinion, gets my clothes 100xs cleaner than one without. Ive owned front loaders and top without agitators. Never again. Top with agitator is my personal preference from now on. Also Whirlpool has never failed me unlike other brands.

I was going to write a negative review after our Whirlpool stove oven stopped working. We only had it for three years. Technician’s visit today was $70 for the information that we would be better off buying a new one because the motherboard is gone. However, after reading all the horror stories which are already here, I realize that we are relatively lucky - at least, our stove worked for 3 years... Still very disappointed and unhappy. No more Whirlpool products!

Bought a French door whirlpool gold, wanted a good long lasting fridge. Bought in late 2011. After having it a couple of weeks we noticed the ice maker would take days to make ice. So we called to have it looked at. The repairman said if it is slow, switch it to fast ice. It made ice even slower, but the repair company said if it is making ice, and he comes out, we would be charged. So we lived with it. In 2014 it stopped making ice at all. We called they sent someone out and said it was a control board. They had to order it, and came back a week later to put it in. They left and said we would have ice soon. Never did!!!So we call again, they come out and said no power to ice maker. He called Whirlpool and they said wires in the freezer door were worn and broke. Well the door is non-serviceable and the cost of the door will exceed the price of the fridge! What kind of crap is that!! Long story short I will never buy another whirlpool again, and when I hear of someone buying new appliances I warn them to stay away from whirlpool!!! Run!!!

I agree with the person who said they would rate it no stars, because this washing machine model (Whirlpool Cabrio Model No. WTW8500DC4) does not deserve one. It truly does need to go back to the engineering department. This washing machine is a replacement for another Cabrio! Short story on the first one: Installed on February 2, 2017. October 5, 2017, machine would not go. Then began a series of waiting for repair people, parts, etc. I think it was a total of four trips -- the first one to inspect, three to install parts, the last one being where the repairman took the machine totally apart in the laundry room and was here for several hours. Still would not work. On November 29, 2017 (almost two months later!), Whirlpool had one delivered by JB Hunt. Well, that wasnt so short.This complaint is on the replacement machine. Installed on November 29, 2017. On February 3, 2017, washer said it was done. Well, it wasnt! Clothes were sopping wet, had not been spun, and the fabric softener had not released meaning, I guess, that they had not been through the rinse cycle. It gets better! Tried to start it on a short wash, meaning not very dirty as that is the only way to shorten the cycle. The timer showed 40-something minutes, then went to 1:36 minutes, then to 1:42. Turned it off, unplugged, let sit 15-20 minutes. Plugged in, started it back up. It went crazy! Water was pouring in the machine, then I heard a noise, looked to see what it was -- it was water coming out the bottom of the machine. Husband turned off the water spigots, didnt stop the water. I unplugged the thing from the wall; water did stop.Water was in the laundry room, the pantry, the kitchen! Thankfully I was standing there to see what it was doing or it could have been really bad. This time I took photos and video of this thing. Technician is coming Wednesday. Well see, wont we? Do not want another Cabrio, but what do you do if, like most people with new washer/dryers, you want a matched set?

We purchased Whirlpool Gold appliances because we thought that they had an excellent reputation? Wrong! Our Whirlpool refrigerator lining started cracking before the unit was 3 years old. Now its 7 years & cracks are so deep and there are so many of them, the refrigerator must be replaced. No help from Whirlpool when I called. Now remember, a refrigerator is supposed to last 14-17 years. 7 years is not acceptable!This is a known problem. If you Google refrigerator liner cracks Whirlpool youll see many of them. Unfortunately, Whirlpool will not accept responsibility for faulty design/manufacturing which leaves the consumer to be out of their hard-earned money. Before you ever buy a Whirlpool product, read the reviews and decide if Whirlpool not standing behind their products makes it worth it for you to buy them. I certainly dont recommend them! I also wish to tell you that a major crack was around the light housing and Whirlpool placed the light cover over it where it was concealed to the buyer. Youd never know it until the light cover would be removed for cleaning. Which wasnt easy to do since Whirlpool installed it with 2 sided sticky glue foam tape. Now thats really scum behavior!

I am so thankful that there are others who are having the same problems with their washers. Since 2006, my husband and I have had words regarding who is not loading the washer right, why are the clothes still dirty, and why does the dryer have so much lint. The excessive amount of lint ruined my dryer. I get UL codes all the time! Before the UL flashes, it sounds like someones trying to break in. It is 2011. Despite the problems, it has not died yet. I am selling it and will never purchase another from them again. I have the dryer and it went out 2 years ago. It has problems with the motor. You can guess I did not buy a Whirlpool.

I purchase a WP Fridge only unit model WRF578 18D MOO in July 2016. I woke up 3 months later and my fridge was filled with rotten food, the internal temp was 16 C 60.8 F. I phoned Sears and they had me phone WP. They tried to repairman but he phoned and told me that he could not service my fridge as he was a 3 1/2 hr and one Ferry ride away from me - He was in Whistler and I live on the Sunshine Coast. I phoned WP again and they sent someone who actually lives here. He found and repaired a small freon leak. Four months later it happened again, the fridge was also making loud noises when the compressor started and stopped. I phoned WP again. They sent the same repairman, he ordered and installed a new compressor and topped up the freon. Sadly less than 3 months later it happened again. This time I was very firm with WP that I was unhappy, they extended my warranty for a further 6 months. The same repairman again came and topped up the freon. That brings us to this week. On Wednesday June 14 I woke up again for the fourth time to a fridge full of rotting food. The fridge was actually warmer than my Greenhouse that day! I phoned WP. They were unwilling to help so I asked for a supervisor. She offered to pay 1/2 of the service call as my warranty had expired Jan 26/17. I said that was unacceptable and asked to speak to her Supervisor. She stated that she was as high as I could speak to, so I asked for an e-mail address for her supervisor. She instead tried to tell that I had no warranty and that they had already fixed my fridge 3 times and given me an extra 6 months on my warranty and offered for me to BUY an extended warranty! I replied that if my fridge were fixed I would not need a service call and that in fact my fridge had never really been fixed. She transferred me to another person. He offered to pay for the service call. I accepted. He asked if I were happy, I said that I would wait and see after the service call on Monday. I Asked if it were the same Man, he said that violated his Privacy. I said I will see him Monday! Will he be wearing a disguise?! Kohuch (the Service guy is coming over this afternoon -Friday) my Husband left work early to be here.

Whirlpool should be ashamed for making a terrible machine. It does not get the clothes clean and it is always breaking down. It is not worth the money. I have never ever had a washing machine act like this. I have been RIPPED OFF!!

In October of 2014 we purchased our beautiful Whirlpool WRF990slam00 refrigerator from Lowes. We were super happy to have this big beautiful piece of equipment in our kitchen. From the start it ran a little loud but we were assured that this was normal. It seemed to function pretty well until 3 days after the one year warranty ran out. First thing, opened fridge door to a waterfall. Ice machine apparently was no longer working and 2 days later the fridge and freezer both stopped working and blowing warm air.Everything in the fridge and freezer had to be thrown out. I started making calls on November 2nd to see if Whirlpool would stand behind their $2,000 product and make good on repairs. It is now December 17th and we are still without a fridge. Not sure right now what is happening and I am afraid to call as I am sick to death of the whole thing. All I want is a fridge that works! Not too much to ask after spending $2,000. I am saving you the gory details as it would take me 10 pages but I have made SEVERAL calls. I hope to have Whirlpool step up and do the right thing but, I am not going to hold my breath.

I am having the very same problem with my french door stainless steel Whirlpool gold refrigerator. Water pooling in the bottom of freezer, freezing into a solid sheet and then leaking onto the floor. It is less than 2 years old. Apparently, this is a significant defect in this problem seeing how so many people are having the same problem with the same fridge. Has anyone reported to BBB? Im thinking class action lawsuit. Im getting ready to have to repair my kitchen floors as a result of this defect. I will be talking to my brother-in-law attorney about this and will post his response/recommendation. Whirlpool should stand behind their product and make this right.

My stove has met all my baking and cooking needs. Love the self cleaning oven and I mean it does clean every bit. Always bakes at right temperature. I love it. All my pies and cakes come out perfect and the look of it is just pretty and matches my kitchen.

Our 27 cubic foot BLACK French Door refrigerator is freezing up again for the 4 or is it 5 time. We are now told they will give us a replacement and to go to the website and find what we want. The website lists DISCONTINUED fridges. Called their RUDE rep and found out only can get a Smaller, stainless steel ONLY refrigerator. So is that how they work, sell crappy refrigerators and then replace with a lesser refrigerator, which most likely will break down too. SHAME ON WHIRLPOOL. Or is it DEADPOOL. Your reputation is shot. We will NEVER purchase another piece of junk from you!!!

Never ever go for Whirlpool. It has the worst customer service. We brought an oven but accidentally we broke the inner oven plate. We called up the customer care person on 18002081800 and tried asking him the dimensions of the plate pr at least how we could reorder it. He never listened to us. He just got our details. Said that technician will come at 11am tomorrow and disconnected the call when we were trying to explain what our query is all about. Is that all the respect a customer deserves!? Is that how whirlpool trains their service people!? He doesnt even have the basic courtesy to listen to the customer, I wonder how was he even recruited as a customer care person. If you want at least your basic respect, please DONT BUY WHIRLPOOL.

Horrendous product! Purchased December 3, 2014 – had service technician from Whirlpool check the unit for excessive noise 3 months later. Technician said it’s the way it is designed – ice maker in door, air has to be forced up from freezer so it makes a lot of noise! Now, 15 months later, the refrigerator has totally quit. We are waiting for technician from Whirlpool. Obviously, no extended warranty so Whirlpool said they would extend the warranty and cover this visit for $357! How nice of them since they are sure the parts will exceed that amount!!! What a piece of trash – guess the refrigerator is only meant to work about a year! NO MORE WHIRLPOOL! I am thinking about standing outside of Home Depot to warn any customers who are looking for a refrigerator not to buy Whirlpool!Updated 3/23/2016 - To add to our previous review, the service company, AIG finally after 3 days has approved the parts required to fix our with less refrigerator (15 months old.) It will take 8-10 business days for the parts to appear! We have no refrigerator for at least two weeks! Great service from Home Depot and AIG!

Whirlpool Duet washer and dryers extremely silent and energy efficient. However the wash time can be reduced, it typically takes 40 mins for a full load to wash. The dryer filter lining is fragile and breaks quickly.

We purchased 2 whirlpool commercial coin operated washer machines and both computer boards had to be replaced twice each - model CAE2743bqo and CAE27438qd.

You cannot control anything on this machine. You cannot pre-fill to dilute detergent- you cannot choose temp because what you choose is changed by the machine (manual). You cannot choose your own combinations of temp, water volume, and timing. Once the ** thing starts you cant change anything, like the setting you wish to use. Do NOT BELIEVE THIS IS ENERGY EFFICIENT. There is a REASON that this machine has a 2nd rinse. It is because so little water is used that it does not allow soap, lint or dirt to have anywhere to go but back into your clothes. YOU have to trick it out to get enough water to actually get some loads truly wet. EVER! You stand there like an idiot opening and closing the lid just to get enough water to dilute the detergent. You cant pre fill and then add your detergent because, it needs to sense your clothes load. Wont fill with the lid open. You cant rinse the detergent cup out. You only get to do what Whirlpool already knows about your needs. Oh & lets not forget the spin cycle. When you open the lid, large items like sheets will look like a pancake made from one of the sheets. However underneath will be a tangle of the rest of your wash worthy of a Gordian knot. You can yank your shoulders out trying to dislodge the clothes. Spin yes, I guess it did, I just didnt need permanent press wrinkles. And thats if you CAN actually open the lid. For some idiopathic reason the lid may be on lock. Good luck with that. Most often, youll find no reason that you can discern like an unbalanced load or as the booklet suggests, you havent figured out how to load a machine. I hate the design of this so much that I called the company and they said that they would send a repair man out to see if its working. Whats he going to do? Run a couple of washes and say hey thats how they design these things? They will not replace it. They do not stand behind their products. You are stuck with bad design period.Describe Yourself: Frequent User. Service/Delivery: It came with a big dent in the dryer we bought with it. Installer dudes crossed the hot with the cold. Whirlpool will not stand behind the products they make & they make lots of the brand names. So they figure they can just do exactly what they want and youre screwed because even under warranty, theyll only fix the mess of engineering they designed in the first place. Bottom Line: No, I would not recommend this to a friend.

LED Freezer Lamp stopped after eight months, $14, not covered under warranty. OEM water filters are costly. Icemaker is noisy, ice dispenser chute clogs. When refrigerator was set at 38-40 degrees the eggs and most top and middle shelf items partially froze. Noisy compressor. Good price from Home Depot sale in Nov. 2019.

I bought my 50 gallon gas water heater in December 2015. When kicks on it rumbling. I called warranty and they said We will send tech out but I will have pay the labor. Why do I want pay for a tech if the quality issue is the water heater. Need pay $180 for person come out say its defective. No sense to me. Then when they tell me need new water heater pay them for install. You can check my accounts I used to shop Lowes and will no longer do it because of this service.

The 2 rear steel rack supports were flaming/sparking. I was told by Whirlpool over the phone that this might have been a recalled item, but they would send a technician to check. The technician said it was a build-up of grease and that I should not have used the rack and not to use the rack at all in the future. However, I do not use the microwave often enough to get a build-up of grease and it is cleaned thoroughly. This is a Whirlpool-manufactured product. Why would it be unsafe and why can I not ever use the rack again? If this was a hazard, why has it not been recalled?The technician removed the rack and sprayed a white substance on the support, and I was charged $138.03 for this and left with a partially, unusable appliance. I would like this to be replaced, so that I can use 100% of my microwave or be reimbursed for this expense. Please explain. Thank you.

I absolutely HATE my Cabrio washer/dryer. I cannot get the mold smell out of my clothes. The clothes come out dirty and smelly. I have no idea what to do about it. It was a huge sacrifice to purchase these and a complete waste of my money. Whirlpool - please stand behind your products and take it back! Worst purchase Ive made in years.