I used their website to schedule an appointment for an estimate for a repair on my oven. I was never told they were sending an independent contractor to do the repair nor that there would be a charge for the estimate. I contacted Whirlpool and was told there is nothing on their website and I should have asked the service technician before he was at my door if there would be a charge. Therefore, it was my fault and I indeed had to pay the charge when I declined to have my oven repaired. I paid an independent contractor hired by Whirlpool for $129 to give me an estimate on the repair to my oven despite never being told of such a charge prior to the appointment.

Its just OK, the electric cook top heats up slowly, but once heated works OK. Oven is just average! Glass cooktop stains easily and shows some discoloration in places. The glass on the oven door is also discolored on the inside and not cleanable!

Ive been a landlord since 1997 and have multiple sets of coin laundry machines. The older Whirlpool machines are great and have lasted 25-40+ years with almost no issues. Replaced a washer with this model 4 years ago and have multiple problems. Im buying a used coin operated washer thats older than this model just to get rid of it. Cost of parts is almost half the cost of a new washer, and adding on labor and time makes no sense. Very happy to get rid of it. Electronics instead of mechanics has been the problem. Electronic switch that is activated with the coin slide broke, the main board fried, and the lid switch has caused problems

Bought the Cabrio washer in March 2011. Have had the same problems as everyone else. The machine is constantly off-kilter, does not wash well due to lack of water. Sounds like a freight train when spinning. Bulky clothes dont drain properly and have to be rinsed and drained a second time. After one year of ownership, the entire control panel had to be replaced. The next year, the same control panel had to be replaced again plus a water valve had to be replaced. Thank God I bought the extended warranty. The repairs would have cost me $1000, more than I paid for the washer in 2011. Total piece of junk. AVOID AT ALL COST!!!!

As very happy owners of a previous model of this fridge freezer when ours needed replacing, we went direct to Whirlpool and bought the latest model. What a mistake! Other comments on this site are so accurate if only we had seen them before. A kitchen floor covered in ice mush (cubes seem out of the question) and tepid water from the water dispenser whereas on the previous model it was chilled. Basic functions that the previous model excelled at. Sadly it is also badly designed inside the fridge. We raised these issues with Whirlpool within our first year who merely said sorry you are unhappy and thanks for your comments. Be very wary of Whirlpool products and service.

I bought the Whirlpool Cabrio washer 2 years ago. It started recently messing up and making a loud noise during spin cycle and gave me a UL code. I called the repairman and he is stating several things need replacing. Cost more than washer did at time of purchase. Bearings and 2 other items need replacing parts. 550.00 plus labor of 250. I will never buy another Whirpool. My previous washer lasted 10 years. I got rid of it for a matching washer and dryer by Whirpool. Worst mistake and Im out a lot of money. By reading all the poor reviews. Seems like Whirlpool would do something. Its a ongoing problem. Many people have reported. I have read many similar experiences and wished I knew before purchasing this set. If you are reading this do not buy this washer and dryer set.

Whirlpool Cabrio Washer and Dryer - The washer does not stay balanced even with a very small load (even though advertised can wash King size comforter). Even with a light load, we have to put the dryer on Heavy Duty or Bulky...and usually have to dry a second time. When attempted to contact Whirlpool, no help available. WORST PRODUCT I HAVE EVER PURCHASED... Would not even want to GIVE this set to a friend or family member. DO NOT PURCHASE THIS PRODUCT.

I bought Whirlpool fridge in 2013 and as of today I am on the fifth ice maker. Unfortunately I did not get the extended warranty. It was purchased At Lowes Model number GZ25FSRXYY2. Do not buy this fridge. I called Whirlpool to complain and got sorry we cant help. Can you say LEMON?

I purchased this washing machine December 16, 2011. I paid $737.07 for this machine. 14 months later I had to repair the top of it which cost me $255 for the lid which the plastic around the lid was cracked. I had to pay $136 installation fee and two years later the exact same thing happened again, the plastic cracked. I have contacted Whirlpool which took a complaint - said that was all they could do. Ive contacted the store where I purchased it, they can do nothing. I read online there are many complaints about the lid on this washing machine. It shouldve been a recall. I will never purchase a Whirlpool product again. I will not pay to have it repaired again. I will give it away and purchase something else not whirlpool and not from Lowes. I expected some kind of compensation from whirlpool on this. I have all my receipts.

Whirlpool with four burner and the model that you self-clean the oven. It had all the features I wanted and Whirlpool has been around for a long time. Cost was right for my budget and it had all the options to it. I would have to move it out from the wall to find the model. Love the oven and the fact that I dont have to use caustic cleaners to clean it but simply have to wipe the dust out. One burner does not work and I will have to get it repaired. I shopped at a scratch and dent sale. The price was right and I could barely see the scratch and it had all the usual warranties. I need moderately priced appliances and if there were expensive features on it that I have not previously used, I would probably decline it. I do basic cooking and do not need expensive accessories. I can on my range and I have found the burners do not hold up well for canning. The burner I use for canning is the only one I have had problems with. That is the only problem I have had with the range at all. If anyone plans to can, consider purchasing the coil that is heavier to sustain the weight of the heavy canner. I would not be afraid to purchase Whirlpool again. My range is about 10 years old and other than that burner, I have had no difficulty. It is a mid-price range.

This is our 3rd repair in 13 months and now my 4 and 1/2 year old son and I both suffered bacterial food poisoning on this 3rd round. It has been a complete nightmare. Then we found out until last month, they were completely replacing the entire refrigerator. Then they stopped that and are just replacing the parts again. Now there is a back order of the parts and not to put any food in there or we will get sick again. The repair itself will take 4 hours whenever they get the parts in and another 1/2 day to take off work. We are building a house and have bought the entire gold series line of crap that is sitting in boxes in our garage. NOW WHAT WHIRLPOOL?

Recently had a Whirlpool gas water heater installed. Would smell gas every time the heater kicked on. I inspected the vent, all the new fittings, with no luck. Leaving the windows open didnt help. Finally found the problem: the factory-installed line from the gas control valve to the tank was leaking. Should have kept my old heater. It was still working flawlessly after 20 years. You would think a new heater would at least be inspected before hitting the market.

Whirlpool Gas Range Model WFG524LAB0 - Purchased on 09/2013. Product works well but noticed back in July 2014 that cook top was not cleaning well. Did not mind it that much thinking it was just baked on grease and would just do a general cleaning when I get to it. After the holidays and now getting around to clean the range top, I discovered the cause of range top not cleaning well. The porcelain was chipping away.Today I called Whirlpool customer to complain and see what they do. They replied that it was just a cosmetic blemish and that was not covered under warranty. I told them that that cosmetic blemish lead to rusting and eventually result to failure of the product. They also said it was out of warranty but was eager to have a tech come over to check the problem out for additional fee.

Whirlpool washing machine was not a good buy at all specially after using it and seeing that over the years I had to incur high costs of maintenance. Over the months and years of buying Whirlpool front load washing machine, I had to replace motor twice, digital display twice, motherboard twice THAT TOO at a very high price every time something broke. This time the angle that supports the drum broke and Whirlpool says drum needs to be replaced. HOWEVER, after waiting a month company says DRUM IS UNAVAILABLE. Which means my machine has become absolutely useless just because Whirlpool does not have the spare. Whirlpool has a ridiculous track record with poor service and poor product quality. Manufacturing in one country and selling it in another WITHOUT SPARES is defective and poor service, totally unreliable. Wouldnt recommend Whirlpool to anyone.

We bought this fridge about 5 years ago, it was the exact same model as one we bought in 2003 but everything had changed, the plastic for the drawers was a fraction of the thickness in the older model and it breaks and cracks with the slightest bump like setting the lettuce in, the frame of the door is full of cracks and the fridge keeps leaking then freezing and making puddles on the floor. The little plastic tabs for the ice dispenser broke. It is absolute garbage. The one we bought in 2003 was great clearly the company has NO integrity or desire to make a decent product. I wont be buying anything Whirlpool EVER again.

This washer has no agitator. Drum will shake back and forth while load of clothes will stay in the same place sliding towards the opposite direction of the movement for 20 minutes. Clothes are not turning, no going up or down, just staying still and not getting washed as expected. Baseball cap and construction worker jeans didn’t washed as it should have been.

I too expected a whole lot more for the price I paid for Whirlpool WTW5000DW1 HE washer top load. Fuzz, grass, pet hair and food remain after washing. Had a repairman out to look at it. There is nothing wrong with it. He says they do not use much water to save money. Well, if I a have to wash everything at least twice am I saving money? Think. Will look into an old fashioned washboard next time. Frankly I think it is a scam. The HE Tide is more concentrated and my clothes do not come clean! Tried to get my money back from the company that sold it to me and I was told only if I were to buy the $900 Speed Queen. Someone’s making a lot of money from consumers who need washing machines.

Our Whirlpool Cabrio Washer did a decent job for the 3.5 years that weve had it. Last week, it stopped spinning properly after rinsing, leaving the clothes quite wet. The repair person said it needs a new control panel and is not worth repairing. So, we have to buy a new one after such a short time. Very disappointing. Next time, well try another brand and buy an extended warranty this time. Buyer beware!

I owned a Kenmore washer for approx. 20 yrs that endured 6 kids for most of that time period. When time came for a new one, I had to have the latest model, and settled on a Maytag Bravos approx 3 yrs ago. This was a huge mistake - I paid between 600-800 for this machine, and it is a piece of garbage. The repairmen here yesterday explained to me that Maytag and Whirlpool are now the same company, and also that all these machines are now made overseas because of cheap labor. In a nutshell, I was given an estimate of at least 300 to repair this piece of crap - he explained that they are only made to last a few yrs -where is the justice in this situation? I really dont get how these big companies get away with selling crap, knowing all the while that the consumer is getting screwed - yet people continue to buy them..

I bought a Whirlpool Dishwasher, Model No. GU3600XTVY in July 2010 for $844.30. In August 2011, it failed to clean dishes. The repairman said it needed a new heating element and computer board which costs $319.92. Today, he installed the new parts and it still wont heat the water! Now he wants to take it in to the shop to check the wiring.My previous Dishwasher was a low quality builder-installed GE that lasted 16 years without repair. If we Americans accept that 1 year is an acceptable life span for consumer products, we will continue to have this type of trash sold to us. Made in America is now the product you dont want to buy.

I bought a Whirlpool Gold refrigerator four years ago, June 2012. Today, 9/20/16, I found out that the ice maker has to be replaced to the tune of $350! The repair person told me that Whirlpool has the worst track record, and of his service calls, he has at least three to five Whirlpool refrigerators per week! This is a terrible lack of quality. When youre spending over $2,000 for a refrigerator, you expect it to work for more than four years. Not only that, but I have e-mailed Whirlpool Customer Service twice and have been ignored completely. This is my last Whirlpool product, and I urge you to stay away from them. Samsung has a much better track record.

These washers are known to rust terribly from underneath the bleach dispenser. Please note that if not detected within the 1st twelve months from purchase, then Whirlpool will not stand behind their product. I would highly recommend not purchasing the Cabrio top load washer. Extremely dissatisfied with this product and warranty.

I bought the Whirlpool model e2h50rd045v electric water heater to replace my failing gas water heater on July 21, 2014, and had it installed a couple of weeks later after a little over 3 years of use. The water heater is still working with no issues or major problems. I'm happy with the decision to purchase this water heater.

I have never posted a negative product review but must do so now. The refrigerator is 1 1/2 years old at most and has been well taken care of. I noticed today that the finish at either side of the bottom of each refrigerator door handle has a problem. I couldnt tell if the finish was pitting or is just discolored. I called customer service and expected that they would help, especially since we have an extended warranty. Representative number one told me that the extended warranty only covers problems that affect the function of the product. I spoke to her supervisor and then her supervisor. I got plenty of apologies but no support. I offered to send pictures, but they were not even interested in checking out the problem.After speaking to them, I took the handle off and I see now that the handle cut into some sort of film that exists on the metal. (I am not talking about the protective plastic coating that is on the the refrigerator at delivery.) The film is lifting off the surface and creating discoloration. If Whirlpool was at all concerned, I think this issue could be fixed with some sort of gasket to keep the metal handle from cutting into the surface. Im hoping the problem is static, but hard to say what will happen. If they had been interested in trying to understand the cause of the problem, it would have been easier to accept the limitations of the warranty. It would have demonstrated an interest in avoiding this problem for other consumers in the future. My last Whirlpool product. Period. Good luck if you decide to do business with them.

Bought this refrigerator in June 2018. Had issues with freezer section and service technician came July 19. Issue was resolved but only temporarily. Had another technician come in Oct 3 and was told he had to order a new freezer drawer which should take 3 days. Now being told the drawer won’t arrive until Nov 15. You call that service? It would have taken less time to get a new refrigerator. I would never recommend buying Whirlpool products to anyone. What’s the point in buying a product that you can’t get proper service on.

We purchased the Whirlpool washer less than a year ago and are now having the 4th transmission put into it. We are also having the 3rd timer put into it. We purchased this from Sears and bought the extended warranty (thank God). One of the times the technician ordered the parts to repair the machine. The service center sent the wrong parts and we had to wait an additional week for the correct parts to arrive. The 3rd transmission they installed lasted a week before it leaked gear oil all over our floor. When you do get a service call scheduled it will get rescheduled to a later date. This happened twice. They also cancelled the service call once before they fixed the machine. If I could give a zero star for this I would. DO YOURSELF A FAVOR AND DO NOT BUY A WHIRLPOOL WASHER AND DO NOT I REPEAT DO NOT GO TO SEARS FOR ANYTHING. Worst company to business with. I will say this that the service guy that comes out to do the work is a good guy. He stayed until almost 9:00 pm on one of the service calls. Hes been here so many times our dog knows him and doesnt bark at him anymore.

I have had my washer dryer set for only 3 years and have all the problems that have already been posted. Whirlpool has no recall on this washer (Cabrio) and does not plan on helping out anybody in any way. Their solution is pay for everything out of pocket or buy their one year warranty for ironically the price of what a new motor, and any of the other common items that are breaking would cost. And this is only good for ONE year. With the history of this company I would expect this to last at least ten years or longer before we start discussing replacing anything. I also had a Maytag that I had a problem with and did not get anywhere with that either. Whirlpool/Maytag, you need to stand behind your product. Your name is not going to get you anywhere nowadays. This blog has a spot about legal representation. If you can help me, please contact me.

Whirlpool Cabrio Platinum washing machine: You wont believe this until you call a parts replacement place for tiny part. The plastic (or vinyl) lid hinge bearings are located at hinge corners of lid. Hinge pin passes through them, one on each side. Half the size of a penny, UNCONSCIONABLE greed at the price of $32-$33 dollars EACH when ordered from a parts place. IMHO, design by INTENTIONAL failure to fail after three or four years. As a result, the lid will not stay up on its own. Then you find out the horrible news which is an insult to intelligence. Id have expected to pay maybe two or three dollars each, but NEVER the price they are demanding. Theyve got you and there is NOTHING you can do about it. At that rate, parts would run tens of thousands of dollars to replace the entire machine, part by part. These greedy clowns make car dealers look like reasonable people! The LAST Whirlpool machine of ANY kind we will EVER own!

Purchased my first Whirlpool refrigerator, model WRF989SDAM00, in 2012. Six service calls later, Whirlpool replaced it with the same exact model. I am now on my 4th service call with the 2nd refrigerator because of dripping ice maker, fan going out in freezer, condensation continually dripping on everything in the refrigerator. Finally, last week, I had enough & wrote certified letters to Whirlpools corporate offices, the service company they sent out to fix it, which was a nightmare by the way and the Better Business Bureau. I am still without a working refrigerator after two months!!!This is two lemons that Whirlpool has sold me in less than two years and the service has been horribly unacceptable!!! I am at my wits end. Today I wrote to the Attorney General. Whatever you do, DO NOT buy this model refrigerator!! It has been a nightmare!! !

What a piece of expensive junk! Do not buy it, does not clean clothes well, lid broke, lock broke, now it just wont start. Parts are super expensive. Next one I buy will be a basic washer, forget all the bells and whistles!!

We purchased our Consumer Reports rated #1 best washer, seven yrs. ago with a five-yr warranty. We have had nothing but repair after repair starting in the first year. The mother board replaced twice, the entire inside had been replaced within four years. It is only a household of three, the washer looks like new! The machine is now making a noise like a freight train... We had a repairman out $95.00 just to look at it! Cost of repair $1,116.21!!!! More than what the machine is worth. The replacement parts wore out in the last 2.5 yrs, again poor design. I contacted Whirlpool during the last repair issue and demanded a full replacement. The customer service rep, as RUDE as can be, checked with her higher-ups and said they would replace it for $845.00!!! WHAT A JOKE. I could buy a new one for that! The repair person said they are one of the highest repair units and the most costly out of warranty. He had one with the same issue just two days prior. I will never buy another Whirlpool product or purchase from H&H Gregg. They sold our warranty twice losing all of our repair records! It looks like I had an extra load size dumped on me!

We purchased a new Whirlpool Cooker (Model Number YWFE745HOFH2) in June 2021. Our first disappointment came when we used the Self Clean function to clean the oven. Unlike our previous Whirlpool cooker (which we were very pleased with) this required us to put water into the bottom section of the oven. After the advised time the oven was exactly the same as at the start of the process. For readers of this review I would like to stress that the oven was not excessively soiled. We just wanted to try out the feature. In August my wife dropped a ceramic cup onto the cooker top and the top shattered completely. This, of course, was not the fault of Whirlpool, but we were shocked that the damage was so extensive. A new cooker top was ordered and arrived at the beginning of October (dispatch problems). After each use of the cooker top it has been cleaned with a recommended cleaning product. Today I accidentally allowed a pot of rice to boil over and, although I immediately removed the pot from the cooker top and wiped both the bottom of the pot and the top before continuing, the residue will not come off of the surface. It looks awful! We had our last cooker for over 10 years - if I could afford to I would get rid of this product tomorrow!

I purchased a WhirlPool dishwasher in 2016. The primary motor had to be replaced in 2018. WP paid for the part; however, I had to cover the labor, which was expensive. In 2019 the drying element broke. Again, WP will replace the part but leave me to cover the labor. Ive decided to purchase a new dishwasher (none of the Whirlpool brands) with a 5 year warranty. I will never purchase another WP product and recommend everyone avoid all of their brands. Heres the list of brands you should avoid. https://www.whirlpoolcorp.com/brands-we-love/

Model gmh61xvb1 was purchased about 2011 and has had to be fixed 5 times. Now, its down again. My GE microwave lasted 23 years. I thought Whirlpool was supposed to be the best. Boy was I wrong. This has been a real headache. I ordered an LG yesterday. I was in the market for a refrigerator but it will not be a Whirlpool. What has happened to your quality control?

Cabrio Whirlpool Washer - Bought this washer from HHGregg in Orange Park, Florida. This washing machine is horrible!! It does not fill the tub with water enough to even cover the clothes. Some of the clothes are not even wet. They just sit in dirty water, no agitation. Then it refills with water and the rinse water is dirty, there is no agitation or movement during the wash cycle. My clothes are stained and dried food and dirt are still on the clothes. My white clothes are now gray. This is the worst machine. I have tried everything. I am now hand washing the clothes and trying to add water to at least cover the clothes but the sensor just drains the extra water out. This machine is less than a year old. There should be a class action lawsuit against Whirlpool. I am not the only one; everyone that has this machine says it is a nightmare.

I purchased a home in March of 2013. When I bought the home, I noticed it had a new Whirlpool 50-gallon gas 6th sense hot water heater model number ND50T122-403. It was newer and I thought it was a good selling point and would last many years. The original owner had purchased the heater in March of 2011. Three months after I moved in, the control valve went bad - 4 flash eco lockout. I called Whirlpool. They sent out the replacement part. I had to pay for shipping express delivery. Since then the control valve has gone out 2 more times, a total of 3 times in one year. On the third time, they gave me a return number for a replacement. I dont even want this heater for free. I am still required to pay for installation and additional installation parts. This product is terrible. Save yourself a headache. Do not buy this product!

We purchased a WRF989SDAM03 model French door refrigerator in September. A month later it began to make grinding noises when running. The noises got louder until it sounded like a car idling. We called for service, and the technician diagnosed a failing compressor. They replaced the compressor with some difficulty. Three days later we lost cooling. They replaced the compressor again. Now the refrigerator cools, but it runs 100% of the time. I dont mean frequently, I mean it NEVER. SHUTS. OFF. Its never not running. Today a technician came out, and after 1.5 hrs of diagnostics on the phone with a Whirlpool engineer, theyve declared that it works. Whirlpool refuses to honor their warranty and says that because the unit cools, I should accept that it runs 100% of the time. I can get no resolution from Whirlpool.

My wife and I purchased our Whirlpool Duet Model # WFW95HEDC 7/19/16. I put my first claim in on 12/19/16. We were sitting downstairs one night watching tv and all of a sudden a noise like the sound of a tractor trailer putting on its jake brake came roaring from upstairs. It was so loud that we both jumped. The machine would periodically vibrate violently while going thru its spin cycle. The frequency started to get closer and closer together. Whirlpool had a technician come to our home. They came out 3 times and said that nothing was wrong. They said that it was vibrating because it was on a pedestal and upstairs on a non solid floor. They also blamed the loose water hose on the noise. SERIOUSLY??? After the 3rd visit, and a week before the 4th visit our machine started to leak. We paid $1,079.00 for this washer and we were having to take our laundry to a laundromat to wash it. The technician came out the 4th time and replaced a cracked drum. Apparently it vibrated so badly that the drum cracked. So everything seemed ok, then WHALAH!!! We wash the clothes and go to move it to the dryer and it is dripping wet. Somehow after they replaced the drum the machine started to not spin the water from the clothes very well. Takes drying the clothes for 50min 2x to get them dry. I am now set to have the appliance company come out for a 5th time and still not corrected. Whats worse is that every time I contact Whirlpool they give me the same canned speech and want to set up another appointment with the appliance company. I am soon at the year mark with my manufacturers warranty and still having issues. I think Whirlpool keeps kicking the can down the road without making good on correcting the issue so they can get past the year mark and make us take it up with Home Depot on our extended service plan. I feel bad for everyone out there who got screwed by this company.

In 2008, we also bought a Whirlpool 40 gallon gas hot water heater with flame lock, Model #BFG14040T3NOV. We too purchased from Lowes. The plumber was here yesterday to replace the thermostat for the third time in 4 years. We also suffered through cold showers, warming water for dishes and sponge baths. We are in our 60s and are worn out arguing with these people. If there should be a class action law suit, you can count us in. It is not right to have such a faulty product out there by Whirlpool. This is still America, right?

Bought a Whirlpool stove five years ago when I got my kitchen remodeled. In fact bought all whirlpool appliances stove, microwave, dishwasher, and refrigerator. The dishwasher and refrigerator have already had some issues which to me were because cheaply made. The microwave and stove are fine.

New Oven installed Dec 28, 2020. Love it. Many new features in an oven. Both conventional and convection. Easy to operate using system similar to a computer. Its cool and we also bought a new microwave to match.

Wish we had gone online to check all the complaints otherwise we would have NEVER bought a Whirlpool model #EB9FVHLVS. Only 3 years old. First repair call to fix a manufacturers faulty grommet manifested by leaking in the bottom freezer portion. Just outside the warranty - did not purchase extended. Now I know why retailers recommend the extended. My sister overheard the repairman call in the product to his contact at Platinum Appliance Service Inc., and he made direct reference to the model number in the category of Whirlpool products known to have this specific design flaw, and that the product was never recalled but customers were directed to purchase a repair kit to fix the problem. Apparently this became a very well documented and repeated incident within the 1-2 year purchase date of these products and models with the known factory installed defect were still sent out to retailers at a reduced cost with no reference, warning or attention to the factory defect. Now 4 months after the first call we have to call in for another repair issue because our light in both compartments and the motor shuts off for hours at a time. We lost about $80 in meat products, so now were afraid to keep any costly items in the freezer because we cant afford to replace a $100 of thawed products every week on top of groceries already bought!!! It seems as though Whirlpool is gleefully generating business for appliance repair while making more than one hole in the consumers wallet.

My 2 year old refrigerator died. I called Whirlpool and their customer service is horrible. Finally after weeks was able to purchase another refrigerator from them directly at a discounted price and they sent the wrong one. I kept it because I could no longer live without a refrigerator. Horrible company, terrible customer service and even worse product.

I purchased this WRX988SIBM01 refrigerator new at Lowes 23 months ago. The freezer evaporator failed with estimated repair costs of $600 on a unit that cost $2400. The authorized repair person indicated that the failed part was a recalled item on the three door models. Mine is the four door model but has the same evap model. When contacting Whirlpool about covering some of this cost, they denied the issue and offered no assistance. This was after hours spent trying to get through. They do not return phone calls. I will never purchased another Whirlpool or related company product again. The quality is subpar and I hope my post prevents others from buying their shoddy products. Made in America doesnt mean what it used to.

I have Whirlpool 40 gallon heater 5 years ago. The pilot light went out and I replaced the parts. This has happened three times and I have replaced the entire thermocouple assembly three times. The last time, the parts came straight from Whirlpool. This time, the pilot light will not stay lit. I am on my way to buy another hot water heater for my family because I have had enough.

We bought a Whirlpool Gold Refrigerator from Lowes just over two years ago and have had trouble with it starting a year and a half later. It kept freezing up and the top refrigerator compartment wouldnt get cold. We had to defrost it every three months. Now it doesnt even work. This expensive unit is less than two and a half years old and Whirlpool expects us to pay for the repairs. What happened to the days when a refrigerator would last 30 years? I hate to say it but be smart and buy Japanese. At least they take pride in what they make.

I purchased the Cabrio washer and dryer 4 years ago and had no problems until recently. The motor and the harness broke and the cost to repair was almost as much as a new washer. The repairman told me that this is a common problem with all washers that Whirlpool makes as they have the same motor and harness. He gave me a list of all the brands that they make and suggested if I buy one to get an extended warranty. I would not recommend anyone buy an appliance from a company that continues to manufacture faulty products. I wonder if they own the extended warranty company?

In 2008, we purchased a Whirlpool Gas Water Heater from Lowes. Three years later the tank started leaking (this water heater had a 6-year warranty). Per Whirlpools instructions we were to return this one to Lowes for a refund (in hindsight we should have taken the money & went elsewhere to purchase a better brand!). As our plumber was removing the leaking heater we went to Lowes to purchase a new Whirlpool Water Heater upgrading to one with a 12-year warranty hoping that this one would last, it was advertised as the BEST one Lowes sells! After our plumber swapped out the heaters we returned the leaking water heater for our refund (remember this one had a 6-year warranty & only lasted 3 years).This past June (2015) our water heater stopped working, turns out the thermocouple went out which shuts the gas valve off. Called 5 plumbing companies in the Metro Phoenix area, not a single one would work on it! We researched the repair, called Whirlpool & was told that this water heater was out of warranty. Wait a minute! This one has a 12-year warranty & it is only 4 years old! Whirlpool told me that it is a replacement water heater so the warranty for this water heater is only 6 years (from the 2008 date of the purchase of the first water heater). It didnt matter that the replacement water heater was a different model & was more expensive than what was refunded to us. We replaced the thermocouple ourselves & got it going again. Last week it started leaking, called Whirlpool again got the runaround again, called a plumber who replaced it with a new Ruud for $1000.00 (Water heater + Labor).We went back to Lowes to try to get their help resolving this, the store manager said this was a Whirlpool warranty issue. We ended up taking the junk Whirlpool water heater to a recycling facility and getting $2.50 for it. Bottom LINE!! READ THE REVIEWS, THEY ARE TRUE!!! There was a class action lawsuit with a settlement of which I never received a notice for, I read about it online this summer, but it was too late to opt in. Dont waste your money on Whirlpool water heaters, no one will repair them, Lowes wont stand behind the products on their shelves, they get your money & hide behind the manufacturer & Whirlpool has very nice script to get you off of phone! Whirlpool used to be a trusted brand (do your research, I think they are the manufacturer for certain store brands! ). Our new Ruud water heater has a faster recovery than either of the Whirlpools that weve had; the drain valve is brass, not plastic like the whirlpool, it is overall a much higher quality.

Purchased a Whirlpool Cabrio washer WTW5800BW0 September 2014. Two years and 8 months later it no longer works. Call Sears and Whirlpool and was basically told I should have purchased a warranty. Whirlpool tried to sell me an extended warranty for $495.00 which is about 80% of the original sale price of the washer. Was told it is my responsibility to care for the maintenance of my purchase. WOW. Way to stand by your product. So now its my fault they sell a product that does not last longer than 3 years. So we tried option 2 - called a repairman. His response save your money and buy a new washer. WOW. A repairman rather lose money than try and fix this washer. Save your money and pass on Whirlpool products.

I purchased a Whirlpool Cabrio washer in 2007 and had to replace the control panel for $300 each time twice.

Need to arrange shelves for better storage!!! Ive not had any major problems with it so far!!! I need the rubber seals on the freezer and refrigerator door replaced!!! Other than that its alright!!! Im hoping it lasts for a long time!!!! On disability and be hard to replace!!!

We bought our new Cabrio (washer and dryer) in the fall. Within 2 weeks, I realized what a piece of crap these machines are. They simply do not clean the clothes. I have complained to the store where we purchased them, and I was told there is nothing they could do as the machines are performing as designed? Im waiting for a class action suit to join to get rid of this junk. Curt

On its 1st year, the water pump went out. It cost $200.00 to replace it. On its 2nd year, the circuit board went out, and it took $300.00+ to replace it. On its 5th year, the bearings went out and cost $250.00 to replace it. I bought this for $900.00, and I already have paid $750.00 plus the price of purchase which makes this washer $1,600.00. Whirlpool should compensate all of us who have worked hard and have purchased this product! I will never purchase from Whirlpool again. I can’t afford them. I should get a refund from Whirlpool. Don’t they care? Email me for these problems at **. I am so dissatisfied with this product.

The washer does clean simple stains. The clothes end up all twisted (sleeves & pant legs). Antiperspirant gets transferred to dark clothing. Large loads do not get clean and the response from Whirlpool was run everything on hot and for longer than normal times. The enviro rating and low water usage claim has resulted in a machine that does NOT fully clean clothes. Look elsewhere and do not buy.

I’m disappointed in this dishwasher, it’s not yet a year old, and it doesn’t clean the dishes, and it also does not dry them. I now wash and dry my dishes by hand, the machine stays soaking wet even two weeks after running it.

This washer is less than a year old. From the start it was horrible. I was told to call a repairman who came and charged me $200 and still the thing doesnt work. I have never hated an inanimate object like I hate this machine. Oh, and the dishwasher also made by Whirlpool and also new, leaks! I will never ever ever buy anything made by this company. It should be a crime punishable by imprisonment to sell such garbage. But they keep offering me service contracts for $395 to come take a look. Thieves.

I bought a whirlpool W 10632082A a yr ago. I read the reviews and thought it was a good product. I was wrong. It has never washed the dishes good. It has terrible screens that always get clogged. The dishes never get dry. I think the dishes would get cleaner throwing them in the yard and spraying them off with a hose. I would not recommend this product at all.

I do not know if my mail would be read or not, but I am writing it just to my satisfaction. I am a doctor (dentist) living in Haridwar. I had bought a Whirlpool fridge around 2-3 years back. I am not sure about the date. I have the bill. I will have to check the exact date. So around 3 months back, the fridge stopped cooling and I lodged a complaint in your customer care center. The engineer turned up, and he said that the compressor was not working and the company will change it. We only have to pay for the gas to be refilled. I said ok. Everything went well for nearly 3 months, then again one fine day, the cooling stopped. I called the companys customer care, and they gave me a complaint number and customer satisfaction number. But nobody turned up for 2 days. I called and called, then after much calling, a guy from the company came and said that the compressor was not working and they have to change it but that it will not be possible for 4 days. After 4 days, he will come.Sir, can you live without a fridge for 4 days and not getting the guarantee that it will be ok in the next 4 days? So, I went to the market bought a Kirloskar compressor, got it fixed, and got the gas filled; and the fridge is working fine now on the same day. This cost me nearly 4500rs, but I am happy that I have solved the problem. Till date, nobody has come to see my problem; and to my utter surprise, I received an SMS from Whirlpool that the customer is not willing to pay. Ha ha ha. My fridge is a double-door 280-liter fridge. What should I do?

I have a Cabrio washer and dryer and have had nothing but problems. The tub bearing is going out and the washer makes a horrible noise. Now I am getting error codes and the washer begins a cycle and just shuts down. This has been the worst experience I have ever had with a Whirlpool appliance. The cost of the repair is not worth the hassle and I am going to have to replace it. They should be recalled by Whirlpool and replaced for free. I will never buy another Whirlpool.

Just wondered if anyone else has had a problem with the paint bubbling up and peeling off their washer and/or dryer. My washer and dryer are in my laundry room off the kitchen with a heat and air vent in the room and I dont understand why my paint is doing this. They are about 5 years old and have always been in this room, never in a garage or basement. My dryer was rusting on the outside about 3 years ago and even though I bought the extended warranty, Whirlpool said it was only cosmetic and they wouldnt do anything about it. I bought them at Lowes and they were good enough to give me a new one to replace it. Both of the machines now have the paint bubbling up and peeling off and there is nothing that can be done. Anybody else have this problem and if so what can be done to repair the paint? This is my 3rd set of Whirlpool washer and dryers over the past 44 years and I will purchase another brand next time.

We have had the Whirlpool Cabrio washer and dryer for 4 years now. Let me start off by saying the first 6 months was wonderful. Then after that, the machines were breaking down every time we turned around at the worst times. With 2 adults and 4 children, you see my point. We have had a repairman at our house to fix these machines 6 times and now, we are getting a code on our washer that is F1. Looking up codes online shows to be the computer system of the machine and a $400-$600 repair, might I add. Please save your money and buy a better and more dependable set than Whirlpool. Washers and dryers used to last 20-25 years, or so my parents and grandparents did. All of the manufacturers are building cheap junk so we can buy them more often.

We purchased a new stainless steel Whirlpool refrigerator in February 2015. Within the first few days the fridge door handle broke off. Not that we have super human strength in our 60s but the handle connection is a very thin plastic. We put it down to the possibility that the warehouse or shippers may have banged it and perhaps we just didnt notice the initial crack. The handle was out of stock so it took 8 weeks before the new one arrived. This week the freezer door handle cracked! Same problem - cheap plastic handle connector doesnt withstand the vacuum seal. Whirlpools handle connection to the door is comprised of a 1/8th inch thick by 1/4 inch square piece of brittle plastic. This is screwed onto the door. In reality this needs to be metal. Enough said… Check out the handle connection before you buy this appliance. You will wait months for replacement parts as they cannot seem to keep enough of them in stock.

My father and I both got the Whirlpool Gold gas furnace 3 seasons ago. I can't tell you how happy we both are! Our heating bills plummeted; the unit is quiet and does a fantastic job. I am 50 and I have to admit this is in the top 5 of the best purchases I ever made. For me to take the time to find a place to write a review 3 years later should be testament to how happy I am. Make sure you have it professionally installed! Don't skimp here…this is the key!

I purchased an 80-gallon electric water heater in 2009 with a Lifetime warranty. When the unit failed in 2021, I was told that Whirlpool no longer manufactures an 80-gallon tank. I was provided an R/A# and was told that Lowes should honor it with a like-kind replacement unit. Lowes originally suggested I order an AO Smith Hybrid online, (at my expense), return my old tank, and they would reimburse my account. When I went back to confirm this offer, it was adjusted to a $200 credit (suggesting that was the value at the time of purchase). Later, Lowes again adjusted their offer to cover $650 toward a replacement 50-gallon tank with a 6-year warranty and 30-gallons less capacity. Other manufactures do produce 80-gallon tanks and Lowes does have AO Smith tanks available online only. I would have to pay the difference beyond the $650 offer.I purchased the original 80-gallon tank because I need the capacity and I assumed the Lifetime warranty would allow for an even trade if/when something went wrong. The proper solution would be for Whirlpool/Lowes to offer a replacement value for any comparable 80-gallon tank regardless of the manufacturer. Currently, similar tanks average $1300-1500. (Westinghouse w/ Lifetime warranty at Home Depot). Lowes should also be able to order the tank for in-store delivery as opposed to having me order online at my own expense. Meanwhile, the current tank is leaking and will soon be out of service...

Whirlpool makes a beautiful product that does not last. I bought model WRX988SIBM in April 2015. Two years later the compressor is bad and no warranty coverage. Do not buy this model. It does not carry the Whirlpool 2-5 year sealed refrigeration warranty. Its amazing that an appliance that retails over $3K only comes with a 1 year sealed refrigeration warranty when Whirlpool offers it on other models. Be sure you know what your warranty coverage is before you buy any Whirlpool product.

This machine is junk. It does not get clothes clean. I had jeans that I soaked and were fairly clean when I put them into wash and had another pair of jeans with a little dried mud. My whole load came out filthy. I am having to rewash the whole load after hand cleaning the washing machine. I replaced a machine that was 25 years old that did a better job than this piece of junk now sitting on its place.

Whirlpool Duet Washing Machine model WFW9150WW02 - This machine was purchased new in Sept. 2011 along with a brand new dryer. We started noticing a rumbling sound within the first year, but both machines did a fantastic job on the laundry. Then last week, the washing machine didnt spin out a load of laundry. We called the company and they scheduled a service visit through A&E Factory Service. The technician immediately diagnosed the problem as a bad bearing and said that he had seen the problem frequently with this model and put it down to a design defect. The bearing is housed in a stainless sheath protected by a rubber seal, but the seal lets water in, which rusts the bearing. The cost to repair it was over $700. He suggested I call WP and ask for a concession, whereby the company would at least pick up all or part of the cost of parts. The service representative summarily dismissed the request, saying the company had no obligation to stand behind the product as the machine was out of warranty. I said that this was unacceptable. She was pleasant, but kept asking questions and putting me on hold. Ultimately, she said the same thing. Whirlpool was once a dependable name, no more.

First of all, I did not want to give a rating of one. Your system forced me to. They do not even rate one star.In summary of the below, I did not fail to communicate from the moment we received our appliance and Whirlpool in short intentionally wasted time to let the warranty run out to avoid replacing a lemon of a dryer. Please read details below.We bought our new dryer (model WED9400SZ) on 10/24/10 with a one year service & parts warranty from Appliance Smart in Apple Valley, MN. In March 2010, we called in to Whirlpool customer service to relay our issues & to arrange for service & repair after a few months of noticing holes in our clothing (at first thinking it was the new Whirlpool washer making the holes).Although we purchased the unit in late October, we didnt use it for the first time until late November (1 month later) as we just bought our home & took four weeks to paint the entire home before moving in. Then on December 29, 2010, we left for a three week vacation to Mexico & again hadnt used the dryer during that time. Returning home, we started to use the new washer & dryer (in late January 2011) but had thought it was perhaps the washer making the holes & it took us until to March for Whirlpools preferred service repair providers to determine that the holes were coming from the dryer. I do not have a reference number to refer to for the complaints to Whirlpool as I was not provided one.They only always asked for our delivery address which is: xxxxx ****, Lakeville, MN.The issue of the dryer making noticeable holes in our clothing and in one instance chopped a sock completely in half (both pieces found within the dryer drum not stuck behind the drum or sucked into another area of the dryer) has been consistently ongoing and to date has not been fixed. On several occasions, I expressed my concern to Whirlpool customer service as well as to managers (because the case had been elevated to where they had managers and review boards looking at the problem more closely) as we were getting closer and closer to the warranty expiration and the dryer had not been fixed. Routinely, I was told that regardless of the warranty expiring, if its the same issue that persists and had not been resolved while within the warranty date, they would continue to honor the warranty by continuing to try to fix the problem or replace the unit at no additional cost to me if necessary.Whirlpool had escalated this repair issue (multiple times) to their review board and determined that the dryer was indeed repairable and continued to send out Twin City Appliance to repair it. Finally, just 23 days out of warranty, Whirlpool deemed the dryer should be replaced, but at the cost of a new machine $370 to us (which they somehow prorated to get that figure). We paid $399.98 plus tax for our supposedly new dryer so clearly this is an unexcitable resolution. In speaking to Rhonda this morning, she further prorated the new dryer replacement cost to $260 to include installation and another one year warranty and gave us until December 21, 2011 to take advantage of.This product never worked from day one (a lemon) and has caused roughly $400 in damage to our clothing (all photographed for proof). This has further resulted in me missing work to let in repairmen & and taking great amount of time to lay out out wet clothing around our house to air dry (again, all photographed. ) This has caused extreme stress for me in spending hours and hours on the phone with Whirlpool and repair people (cell phone records of dates & conversation length as proof). I have also developed great anxiety attacks in using our dryer, scared at the outcome of which of our clothing will be ruined. After having two different service repair companies (A&E Factory Service and Twin City Appliance, both in MN) at Whirlpools insistence come to our home on more than 10 occasions within the year warranty to determine the cause & try and repair the faulty machine, this proposed resolution by Whirlpool is absolutely unacceptable. It is important to me as a consumer the this issue is formally filed with a reputable institution (BBB). I feel we have no choice at this point but to contact our lawyer and take this issue up in the courts. Resolution proposed:I am seeking a replacement of our dryer at the equivalent or greater value than the model we purchased and a letter of apology from the CEO or equivalent position in their corporation as I want to know that this poor level of customer service provided by their company was indeed brought to their attention. I am also asking for $400 to replace our damaged clothing. When this goes to court if not resolved via the BBB, I will ask for pain and suffering damages as well.This has been an unbearable chapter for our family this year, one that has weighed heavy on us and caused great stress, anxiety and loss of money and time. I am in shock that a worldwide corporation with the longevity and commercial history and quality service that Whirlpool was known for cannot admit that this lemon we purchased is a (most likely) rare instance and step up to the plate and demonstrate integrity and show value for their customers by doing the right thing. Time after time their customer service reps promised I had nothing to worry about and that if the machine could not be fixed even if it fell out of warranty, they would take care of the replacement of fixing it at no additional cost to me.

Yesterday, my DC premier refrigerator purchased on 22.12.2011 suddenly stopped working for a long time, and the inside light automatically went off. All food, vegetables, and others are damaged and rotten. Now we are scared to keep anything inside this for huge loss and health problem. Kindly rectify this, and do the needful at the earliest.

Whirlpool Gas Range WFG540H0es - Purchased 2 months ago. After 2 weeks there was a spill. The black burner caps are powder coated. After cooling we washed it with dish detergent & a sponge. The powder coating came off. Called the company. They replaced burner caps. Last week there was a spill and it stained the burner bases which are powder coated in a silver color. We tried 409 cleaner, Windex, dish detergent with a sponge. Could NOT get the stain out started removing powder coating. Called the company they ONLY guarantee cosmetic appearance 30 days. They wanted $139.00 for a new set of burner bases. I am going to go back to Lowes & see if we can return this Whirlpool range.

I have had my Whirlpool dishwasher for 8 years..I cant use the top rack anymore as it doesnt clean dishes!! I bought a brand new one for my cabin..I hope it works longer (right now it cleans amazing).

I called in a claim on June 10, 2016 & my washer is still not repaired. The extended warranty company, AIG sent L&W out to repair my washer. After 3 visits its still not repaired & the technician hasnt fixed it. Not only that he had laid it on concrete & scratched the outside. This is the worst experience Ive ever had with a warranty company or service company. Aig wont even return my calls. Will never buy a Whirlpool appliance again.

Love my new Whirlpool Refrigerator! Works well and no problems for the last year. Filters are pricey but found some at Lowe’s cheaper. Whirlpool stays in touch frequently emailing information about their products, some useful some not applicable. Would I buy this refrigerator again? Yes, I love the ice maker, it is quite large (enough to fill a small cooler), and the convenience of crushed or cubed ice is nice. Most people complain about the motors are loud yet we have not experienced that.

Have had mine for 21 years. Okay, the soap dispenser door would not stay shut after about 19 years. No real problem, just placed the dishwasher tablet on the bottom of a mug on top shelf. Now the timer sticks and has to be rotated manually. I think after 21 years, it is time to replace it with another Whirlpool. This one owes me nothing for 21 years service.

I rent a condo unit and hardly use the microwave. It is nice to have. Never had one over the stove and it came with the unit, so I gave mine away. After living here for 3 years I am now moving to another city 5 hours away. I noticed the other day when I went to melt butter for popcorn, the door crack, which I noticed the second year we lived here, has gotten worse. Not just worse, but the handle looks like one pull and its completely broken. My landlord expects us to pay for this. I am reading and I see that its from the heat from the stove, which is also a Whirlpool product, is to blame, not the user. How is this right, how is this fair?? When we move we will have to buy a new microwave, that will sit once again on my beautiful microwave cabinet and I promise, it WILL NOT be a Whirlpool!!!

Bought this set for its basic functions. We dont need a lot of bells and whistles. The washer is rated as a water saver but it seems to use more water than our 10-year-old model. The only issue we had was with the electronics. Even though it has few features, it one day decided to not function at all. A call to support recommended just unplugging it for a few minutes so it could reset itself. For once this seemingly crazy idea worked and the unit has been normal ever since. I recommend buying from the outlet store as a scratch and dent. This saves lots of money and if the unit is not on display, who cares about the minor dent.

I bought a Whirlpool washing machine last year. Exactly after one year the bearing problem and noise starts from it. So I do not recommend this machine to anybody because of this bad experience and also high service cost.

I like my refrigerator however is smaller and simple. The performance is great. The value was too much for the size and simplicity of the refrigerator not satisfy on that. Overall is very good and for the size of my family does the work. Im happy with it but will be upgrading in a later time.

I bought this to provide A/C to our bedroom during a power outage by use of our Gasoline generator. It is very quiet and provide a very cool air flow. The double vent pipes make it efficient and more than capable of cooling out 15 X 25 foor bedroom. Whirlpool has 28,000 employees in the USA.

This Whirlpool Cabrio washing machine just does not do the job. It smells inside and does not get clothes clean, just normal everyday laundry. I usually have to put them through twice. It is supposed to be a water save, but I dont think it uses enough. I use minimal he detergent, yet you can see detergent residue on the clothes after they are washed, I think because there is not enough water running through to rinse clothes very well.

Weve had this Whirlpool 5000DW1 machine since June 2017. Never fills with enough water no matter what cycle you pick! Clothes come out with DRY areas on them! Obviously not clean. Who would design a washer that you put soap in and clothes right on top of that! Seriously, how ridiculous. I will forfeit the money spend on this junk if its possible to find something built today that cleans clothes.

The clock-timer went out. Appliance is only 1yr. 6mo. old. I CONSIDER THIS STILL A NEW APPLIANCE. This is the 2nd Whirlpool appliance, I bought a Whirlpool washer & dryer. The washer went after 2yrs. use. I bought a Kenmore used washer and it still works. I paid cash for the stove. It was bought at a Sears outlet in Cudahy, WI for $398.58 total with the one year warranty. I really have not gotten the use of the price. I guarantee you (this company) I will NEVER buy another Whirlpool appliance again. TOO BAD YOU COULD NOT RETURN A PARTIAL OF THIS MONEY TOO ME!!!!! I have a Sears repairman coming today 8-3-13 costing me $75.00 just to walk in the door.

I have recently installed a Whirlpool water heater and was thankfully home when I heard a pop sound and my water heater had exploded inside. The heating element also caught fire. I called customer service and was not satisfied with the response from their customer service team.

We purchased a new Whirlpool water heater April 2013 at Lowes and every 3-4 months the pilot would go out. My husband would simply re-light the heater, I guess he didnt think it was a big deal. However, in September 2014 the water heaters pilot went out and would not re-light, so I contacted Whirlpool about the warranty. It took 4 telephone calls (two of which involved a plumber, per Whirlpools request), and several days of cold showers for an authorization code to purchase a $8 part (thermo coupler). The hassles that Whirlpool put me through, no one should have to endure. Who ever heard of a technician telling you that they have to talk to the plumber, when you call them to explain a problem with your water heater, such as, the pilot will not stay lit and the plumber said it is the coupler (I couldnt remember the whole name of the part, but surely they should have understood what was wrong). Secondly, providing a plumber (unless youre married to one) to converse with them involves more money. Now I have a plumber at my house so I call Whirlpool and this technician insists that the plumber perform a test on thermo coupler to make sure that it was faulty before she gave the authorization for a new one. Yet again, when I called to Whirlpool with the plumber, while I was voicing my problems in resolving the issue of my water heater with this technician, and she just hung-up on me. So as not to be defeated and having already invested in the expense of the plumber, I called Whirlpool again and requested a manager. The technician asked if she could help and I informed her of my previous encounters. She apologized and took my information to have a manager to call me later; however, she did give me the authorization code for the thermo coupler without delay. When I went to purchase the part, I didnt have the old part (as trade; the plumber hadnt removed it), so I paid for it out-of pocket, to return the old part later.

I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT IN MY LIFETIME!!!! If I could I would rate this fridge and Whirlpool’s repair and customer service a NEGATIVE 100. My wife and myself purchased this refrigerator on 6/2/19. On 6/16/19 we noticed that it was not cooling as should, we called in to set up a repair service call only to find out that we had to wait until 6/20/19 to have a service tech come out to look at the refrigerator. When the service person came out to look at it he stated that it needed a sensor??? And that they would have to wait until the evaporator thawed out to replace the sensor. We had to reschedule another tech on the following Monday 6/24/19 to replace the part. 8 days after the refrigerator stopped cooling.Now fast forward 2 weeks and now we have the exact same issue, whatever was fixed did not correct the issue. We had to call back into Whirlpool to make a setup another service call. We have to wait 5 more days until a service tech can come out to recheck the issue. Whirlpool offered no other assistance. If I could I would return this defective unit and buy a different brand of refrigerator. I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT IN MY LIFETIME!!!! I will make sure that I let everyone I know that I would never recommend a Whirlpool product!!

I bought this washer (model WTW7800XW) on 12/23/2010. Never happy with its performance from the beginning. Within the first 18 months, the lid hinge completely rusted and broke. The repairman stated that the hinges and glass lid would need to be replaced at a cost of over $400. We paid $899 for the washer. Instead of paying that much, not knowing if it would only last another 18 months, we removed both hinges and removed the lid manually to use the washer. After complaining to Whirlpool about the problem, they thanked me for the info so they could use it for the future. The latest problem to arise is the light inside the washer. The mount for the light was made of steel and has completely rusted away, so the light is just hanging inside the washer. Whirlpool needs to step up and resolve the issue with an extended warranty for these machines.

I bought the Cabrio Whirlpool washer and dryer thinking Whirlpool was the best! Wrong! Worst washer and dryer ever! Washer doesnt get clothes clean! Leaves white residue on dark clothes! Cant put over two blankets in large tub because it gets off balanced! It wont spin water out of delicate clothes done on quick cycle! Doesnt put enough water in to wash anything! Dryer wrinkles clothes so bad I have to iron! Paid $1,200 each! So noisy you cant stay in the house when you are washing! So disappointed I will never buy Whirlpool again!!!

It never seems to clean the dishes and it runs for 3 1/2 hrs. It is suppose to have all these Features but does a very bad cleaning job. I have used liquid soap, the cascade pods and the jet dry, still gives very poor results. Use to have a Kitchenaid that lasted almost 30 years - great appliance...

I have a Whirlpool Cabrio washer. It was great for almost year. After that it has been nothing but trouble. The body of the washer has rust coming through the paint and large areas that is so rusted that the paint has chipped off completely. A washer is expected to deal with water and not rust through the body. I have a 10-year old Ford truck without a speck of rust. Dont they undercoat? The circuit board has had to be replaced because of rust. I have to take several Q-tips and go under the cover to remove all the rust if I dont it gets rust stains on my clothes, which is impossible to remove. The customer service is non existent. They have left me on the line for over 40 minutes. I hang on only because it would be another hour or so of my time to get someone to answer. I was without a washer for a month while waiting for parts. Why dont they have parts for their products? I had to slop my way too dirty laundry mats 3 times a week as I do 2 to 3 loads a day.My washer is downstairs and stops and gives me the unbalanced message even when its not, running up and down the stairs several times to complete one load. I also get the F51 message for no perceivable reason. The extra rinse button only works 1/2 the time. This was an expensive washer ($1,000.00) and I feel that I deserve my money back. They are knowingly making an inferior product.

In July 2018 I purchased a coin operated commercial front load 27 in washer and dryer. It was placed in and used in a six unit apartment building occupied by 8 long term adults. Prior washers and dryers had been operational for years with minor repairs at times. In June of 2019 the interior cement center balance on the top of the washer drum broke with resulting damage to screws securing the center balance and potentially other unknown parts. This was reported to Whirlpool customer Care service and they referred me to one of their a repair services. The repair service in about early August repaired the washer.In late September 2019 the cement balance broke a second time and this was again reported to Whirlpool service who requested I notify their recommended repair service. On inspecting the washer the repair service stated the entire washer was required to be rebuilt. The labor for installation of would cost me $1,125 with Whirlpool providing the parts under their warranty. The $1,125 labor cost was just under what I paid for a new coin operated front load washer. I reported this to Whirlpool whose supervising staff, without any inspection of damaged washer as to determine whether the washer was fit for its purpose when sold as a commercial washer, rejected any replacement of the less one year old washer and insisted they would only pay for the parts and I would have to pay for the labor, particularly when the both the cost of the replacement parts and the labor would be substantially in excess of a new machine. Due to time and effort constraints the problem was resolved by simply dumping the defective washer and purchasing a new commercial front load washer from a more responsible company.

Our 4-year old Whirlpool microwave suddenly stopped heating. We thought that we forgot to push something so we tried again to start it. This time, it started to spark. We bought a new microwave oven and foolishly bought another over the range Whirlpool microwave. This was about 1 1/2 years ago. The second Whirlpool microwave oven stopped heating as well. F7 came up on the controls which meant that the magnetron failed in this second microwave as well. We called Whirlpool and they said they would only repair it if we paid for the repair which would have cost almost as much as a new microwave and maybe more if other parts were involved. Next, last year, 2012, the pump on our Whirlpool dishwasher broke and once again, it was too expensive to repair it. We had to buy another dishwasher so we bought a Maytag, not knowing that they were made by Whirlpool. I guess we will have to wait until that guarantee is up before that also breaks. Also, last year, our Whirlpool washer pump broke and that cost us a few hundred dollars to repair.From the complaints that I am reading from people about their Whirlpool appliances, it is seems that their products are made to last just until the warranties expire. We should start a class action against Whirlpool. On many sites, I have read numerous complaints about Whirlpool products, the majority about the magnetrons in their microwave ovens breaking during and shortly after guarantees run out. They should not be allowed to get away with this. BBB, Consumer Affairs, where are you? To the many of you who have been burned by Whirlpool, I hope you have contacted the BBB and Consumer Affairs and maybe even the Attorney Generals office in your home state.

I bought Whirlpool Proton 3-door 18 months ago from a popular store at Chennai. I got a problem with cooling within 2 months. Service was availed and it got better. Same problem occurred again after 3 months of service, so I had it serviced again. Now the problem is its not working at intervals. I called the service and the person could not find any issues and says its working well. While it was pending resolution, the problem recurred and refrigeration is nil now. At the freezer, even after 8 hours, the water has not turned into ice and all food products have perished.

Worst purchase I have ever made. When I purchased this Cabrio washer in 2015, I didnt find bad reviews but how I wish I had. This washer does not clean clothes well. It has caused holes in clothing and towels. Often all the load wont even be damp even if using the deep water feature. The wash loads rarely fill more than couple of inches. Clothes come out twisted and terribly wrinkled. Sheets and blankets will be half dry and unclean. TERRIBLE APPLIANCE. WOULD NOT RECOMMEND. Now I am stuck with a high priced washer I wouldnt even feel good about giving away. WONT FILL. RUINS CLOTHES. TANGLES LOADS. DOESNT CLEAN. DOESNT RINSE PROPERLY. DO NOT BUY!

My mom got me and my children a new fridge side-by-side ice maker. We were hoping that since it was new, we would have it for a while, but 1 year and 1 month later, it is not making ice and changes temp for no reason. My fridge will, most of the time, keep cold; but then, there are those days that it doesnt. No one touched the temp, and since its been more than a year, Im stuck. How wonderful to spend all that money for a year and one month! We dont have a working ice maker, and also, I cant keep food good. I cant afford to throw food away. And my mom and I cant afford to get another one.

Our home came with an Asko dishwasher, theoretically a premium device though the experience was not the best. Anyways, had to replace it after a few years and decided to buy a Whirlpool under the assumption that if an Asko kind of sucks, being so expensive, it was not worth the money to spend big bucks on an expensive dishwasher. I could not have been more wrong! Bought a middle of the pack Whirlpool, I think we spend around $500. Complete junk. I had to use our Sears home warranty like 6 times. They replaced two times the computer board, all the sensors another couple of times, motor, you name it! Worst part is that all of the non essentials part that also broke off (wheels, and plastic pieces of the door) were not covered by Sears warranty so I had to end up using glue and all kind of contraptions to keep them together. Finally, when we decided to put our house in the market we replaced this junk with a Bosch. So far so good. Whirlpool actually never even washed properly, now with the Bosch we finally know what it means to have a dishwasher that really washes for real!

We bought model WRS571CID*** which has an in-door ice maker that has stopped working after exactly 3 years. An excellent authorized service rep advised that the wire harness from the freezer to the door was damaged by chafing from normal opening and closing the freezer door, which has caused the ice maker wires to break, thereby disabling the ice maker. The only remedy is replacing entire the door, which would cost $1700 according to Whirlpools published repair data, which he is obligated to charge. Apparently, the wiring harness is not a replaceable part, because I suspect the labor hours needed to disassemble and reassemble the door is prohibitive. Well, a new fridge costs about the repair. I spoke to the Whirlpool company about whether they acknowledge that the design is faulty and that the door should be replaced at their expense even out of warranty, and they declined.So I advise prospective buyers to be aware of this issue and watch other reviews. There are many customer reviews on various sites complaining about this very issue. Our workaround is to put ice trays into the freezer to make ice, and while the dispenser still works, pour the ice thus made into the ice dispenser manually - until the wire control that also becomes damaged and stops working. I would not recommend buying this model.

Bought this model from Bad Boy in 2006 and just after the warranty ended the problems began. We kept getting the F1 error code so with a little internet research we found it was a known problem with Whirlpool. I contacted them and was told they knew nothing about this issue being nationwide, however I emailed them copies of the complaints and responses. They sent out a technician who had to replace the motherboard free of charge. Next issue was a loud noise coming from washer sounding like a jet plane taking off. Hubby ripped machine apart to find the bearings blown apart and in tiny pieces. We ordered new ones and also found that when the new ones arrived they came with a tube of grease and a sealer to use so water would not get in later and cause more problems. Funny there was no sealer on the original bearings.Next the lid lock finally failed, ordered a new one but did NOT install it back into the machine, now it sits beside the machine. In case it fails again we will have total access to the laundry this time. Finally the UL error code keeps coming up. I refuse to put any more money into this machine again so I am allowing hubby to fix it if he chooses, whichever way he wants as long as no money is involved. So right now we have bungee cords holding the suspension rods tight to help with the uneven load code coming up all the time. Personal thoughts - DO NOT BUY WHIRLPOOL washer/dryers. They are crap and the company just does not care and they try to lie their way out of repairs if people have not done their homework.

Whirlpool Cabrio Platinum Washer - I have a 2 1/2 year old washer that has been serviced twice. This week 10/2/14 the service technician informed me that we had a bad tub bearing. The bearing failure caused a leak which corroded the rotor & stator. It was more cost effective to buy a new washer than to repair our unit!!!! Ive never heard of a washing machine needing to be totally replaced after 2 1/2 years. Any ideas how to deal with Whirlpool?

Please do not buy a Whirlpool range, they are dangerous. The ovens when they shut down still let gas into the stove. My whole house filled up with gas twice. Whirlpool will not honor the replacing of this stove and give me a replacement. They will repair the range on what they think is wrong but will not put it in writing that it is safe. The fear of using this range after repair is not worth risk I will have to take since Whirlpool does not stand behind their product.

Bought Whirlpool Gold refrigerator, microwave, and stove. The bottom where the freezer is located leaks if you dont slam the drawer shut - many times leaking regardless. The microwave needs to be unplugged/reset about once a month or so because the power dies - light comes on, food rotates, no heat. And the small stove light indicating the burner is on for the front left burner suddenly doesnt light up. 0 for 3 on satisfaction. Appliances are 2-3 years old. Did not get extended warranty. Everyone tries to get you to buy but didnt realize I was buying junk. Will not recommend or buy this brand again.