Purchased washer 8/2015. Washer quit working 12/2015. Would not drain or do anything. Repairman dispatched and came 3 business days later. (They dont work weekends.) Repairman looked at old receptacle cover and immediately stated, Problem with polarity of plug. No prior problems with plug running appliances. Plugged into it for over 8 years. When I advised him of that then he started troubleshooting circuit board. He cleaned out the machine and got it to work. (Still under warranty) 4 days from repair, and machine quits. Same problem. Wont drain and wont do anything. Call for service again on Weds. morning and given following Tues for service call. Online consumer reports complaints #ered at over 1,7000. Same machine, same problems. Call Whirlpool directly, given runaround. Talk to Whirlpool mgr. (Robert) complaint # **. He states, Have to wait for service. But calls Brandt Melb., FL to try to get sooner service. Brandt calls me stating they have ordered a lid lock and CCU board for machine and will be out Monday. How would they know to order these parts if it is not a constant issue? Im thinking class action suit for shoddy product... LOWES Indian Harbour Beach, FL. Transaction #**.

Bought a Whirlpool Cabrio washer from Home Depot. It started making noises on the spin cycle 2 months after the purchase. A technician came out and concluded it was a clothes hanger behind the machine making the noise. False. Two days later I tried to wash a load. All the panel lights came on. And then the machine died. No power. The tech came out and tried to run tests but the machine would not respond correctly. Informed it has a bad control. The machine will malfunction even if a button is pressed too long. And then its repairman time again. This machine is poorly designed. No doubt whoever designed the digital control panel did not think about ease of use. The tech has to recalibrate the controls after every failure. Whirlpool and Maytag have put out a bad product and this will be my last.

GS6SHEXNB02 Whirlpool Gold Refrigerator - Bad ice maker module. Ice maker valve is bad. Its gone out 3 times a year since I got it. We order a replacement, it goes bad again. Its not the ice maker itself, its a bad valve. Signs its going out, ice maker stops making ice or the ice cubes are small or the refrigerator water will start pulsing coming out (start and stop). Whirlpool made a bad product and they know about. Several complaints online about the ice maker no longer making ice. Bad product.

Over the last 3 years, the self-cleaning oven has decided to lock the door and clean itself with my food still inside on five different occasions. There is no way to override the lock. We have to shut off the electric power completely then wait for the oven to cool down before we can open the door and remove the charcoal substances! This happened once while a member of our fire department was here for dinner.This is one of the most frustrating and dangerous events ever! Please, please, please do not purchase a Whirlpool self-cleaning oven! I will never purchase one again. I was so excited to have a glass top stove and the first time this happened, I thought it was just a freak occurrence. But it is happening again and again. My oven is kept clean in attempt to avoid this, but to no avail. Not only am I afraid of a fire, but Im also out too many dollars of food waste! How disappointing to be cooking dinner and have it ruined by the oven. Nothing was burning in the oven at the time it decided to lock itself either! Disappointed, frustrated, and extremely miffed!

Maybe they make some higher end ovens but ours was not one of them. The oven light fixture works intermittently and its only been 8 months that we have had it. The insulation on the oven is lacking as well. You can turn the oven off at 450 and within 15 mins its already below 200.

I purchased a Whirlpool Water Heater Model # ND50T122-403 on March 4, 2011 from Lowes. I had it installed by Lowes and it included a 12 YEAR Manufacturers (WHIRLPOOL) WARRANTY, plus I purchased an additional 11 YEAR EPP (Extended Protection Plan) WARRANTY. About 3 weeks ago I had no hot water so I went down to my basement to check the water heater and it displayed 7 single blinks followed by a 3 second pause, which is a flammable vapor sensor lock-out code. I made sure there was no flammable vapor in the area, turned off the gas and pulled out the plug then called Lowes since I have an active warranty with them. They said I had to wait 3 business days for them to call back to set-up an appointment to have it repaired. I waited 3 business days including the weekend and no one called me back by the end of the 3 business days, so I called Lowes back and they set-up an appointment for a video store owner with a plumbing license to come over and try to fix it. Finally I thought I would have hot water after over 2 weeks without it, but the plumber started taking it apart and about an hour later said he needed to order a part and he would be back another day when he gets the part. He came back 2 days later to install the part and fix it, but he could not fix it. He called Whirlpool to report the issue and Whirlpool told him they would not honor the warranty because my basement was not safe. He then told me he would call Lowes to let them know about Whirlpools position and call me back. So when he called me back he said Lowes said the current warranty was under Whirlpool and their warranty was only effective after the initial 12 year manufacturers warranty was up, so they would not help any further. So after only 4 1/2 years with a 12 year manufacturers warranty and an additional 11 year extended protection warranty that I purchased from Lowes, Whirlpool will not honor the warranty that came with this water heater. I am going to take this to small claims court. Whirlpool and Lowes have terrible customer service policies. I will NEVER purchase another Whirlpool product and I will NEVER again shop at Lowes. Please do NOT EVER buy a Whirlpool water heater! TAKE YOUR CLAIM TO SMALL CLAIMS COURT FOR SATISFACTION! Maybe an attorney will put in another class action suit against Whirlpool and/or Lowes.

We purchased our suite of appliances from Home Depot, this was a great experience. Unfortunately that is were it stopped. Our 1st refrigerator caught on fire in the electrical within the unit. We got a 2nd refrigerator sent to us and it came damaged. Then they sent us a 3rd refrigerator and it caught on fire in the electrical as well. Weve been dealing with this all since August 27th 2019 and here its now October 14th 2019. At this point I feel this model of Whirlpool is truly unsafe.

I work on Whirlpool refrigerators for a living every single day of my agonizing, miserable, lousy life. Ive never seen such a mass of dysfunctional, defective rejects as I have with the new Whirlpool side-by-side refrigerators. The ice maker never works because the water line always freezes in the door. The food in your refrigerator side will either spoil or freeze because the damper door will stick open or freeze shut. The water filter housing will start leaking before you change the filter for the first time because of the inferior quality of the plastic its made from. And of course my all time favorite the compressor will always go out under the first 5 years (Thats why Whirlpool changed the warranty from 5 years to 1 on the sealed system). Ive never been a big extended warranty believer. But, like old saying goes, They just dont make them like they use to. Definitely applies to Whirlpool refrigerators.

Whirlpool washer Model WGD4815EW1. Bought this washer just about 4 months ago and right away I hated it but was told by people that all the machines had gone to the lid lock and that the government had mandated the energy saving devices on the machines so the machine will only put just a little water in the machine. I have been VERY VERY unhappy with this machine. My husband figured out a way to bypass the lid lock mechanism. Then after washing clothes many times I found out in order to get my clothes clean I had to just set the dial to Bulky every time OR I had to wash the clothes 2 times to get clean if I didnt. Once we bypassed the lid lock and then I figured out where to put the knob so the clothes would come clean I was fine until last week the machine just would NOT wash or do anything... it filled with water and just sat there until my husband got the water out. I located a Speed Queen from an appliance store and I am much happier. It does not have the CRAZY lid lock on it. I realize that some children are apt to mess with the washers. But I dont have children anymore and when I did I had a laundry room with a lock up high on the door so they could not play in the laundry room. I dont understand why this so called mandate could not have been done in a way as to allow those with kids to have the option on the machine with a built in code device to set the machine so the lid will lock and those of us without children in the house to opt out of the code to set the lid lock. NO REASON why we cant have a CHOICE. As far as I see it is a way for the government to try control more where they need to keep out. The cars have been designed with safety locks for children to keep them safe, but it is up to you to choose to use them. Same principle! Now for the mechanism to make it so the machine will only put so much water in the machine to wash. Youre NOT SAVING any ENERGY or WATER if you have to wash the loads twice!! This whole mandated business with the newer washer machines is a huge JOKE on everyone. I will be searching out used machines and having them rebuilt because I dont EVER plan on buying another one of these newer machines. If enough people stop buying them the manufacturing companies can raise some cane with the government to get the mandate lifted. NO I will not buy another Whirlpool washer. I encourage some of you out there who LOVE a challenge to figure a way to change the stupid motherboards on the newer machines and create a great business for yourself because if someone else can create it you can recreate it.

Bought a Whirlpool Gold stainless steel refrigerator and the thermostat didnt work after a couple months of use. Lost all the product in the refrigerator and freezer and whirlpool would not compensate us. They did pay for the $29 part because it was under warranty but still think it was completely their fault for putting a defective thermostat in it. Last night the relay on the circuit breaker stopped working and I again lost all my refrigerated food overnight. This time it is not under warranty because the warranty was only good for one year. So, I just paid $314.03 to have it repaired. So angry that I spent so much money on 4 Whirlpool Gold products when I remodeled my kitchen.

Whirlpool Cabrio washer - Its been a month now and still the washer is not fixed. The repairman through Lowes warranty service is the worst by far I have ever dealt with. I had new transmission put on, still wont agitate and smells hot. The washer is only 18 months old, well taken care of. This expensive hunk of junk is worthless and the aggravation for all this mess is worse. I called Whirlpool 2 times. The first time, I got a call with the standard oh so sorry bit. Oh boy, that gets the washer fixed. Not. I blasted them and Lowes again. I have had it with this mess. The repairman is supposed to contact Lowes a week ago for replacement. He has done zero. I called Lowes to check. How can they sell this junk to customers who pay for this washer? They know it is junk, Lowes and Whirlpool, so do the right thing and recall the junker for refunds to consumers.

Do not bother purchasing Whirlpool refrigerators. Bought mine new in November. The paint on the exterior has been chipping. They inform me that its a cosmetic issue and that they are not going to repair it. They told me to use touch up paint. The paint has chipped more than once and Im afraid this is going to be an ongoing issue. Its obviously a product defect (my last fridge lasted 27 years without incident). I dont do business with companies who dont stand behind the products they manufacture. These days its all about get their money and the hell with them once we do. Last time I purchase anything Whirlpool.

I saw on the Today Show that my Whirlpool Duet washer, purchased in 2008 was a mold-producing nightmare. We are now part of a class action lawsuit that seeks redress. When I called Whirlpool Customer Service, I was fed the company line that the problem is that we dont clean the machine regularly. The instructions call for monthly maintenance, but the rep said we need to wipe it dry after each use. This is an original defect in the machine that Whirlpool refuses to own up to. We had been Whirlpool devotees for years but will never purchase another Whirlpool product.

On July 30, 2009, we purchased a Whirlpool Gold French door refrigerator with the freezer drawer on the bottom. It was delivered on August 1, 2009. On August 3, 2009, the ice maker and water dispenser stopped working. After three unsuccessful service calls and the installation of various replacement parts, Whirlpool gave up the effort to fix the ice maker and water dispenser and delivered a new replacement refrigerator on October 15, 2009. Todays date is April 14, 2012 and here we go again, the ice maker and water dispenser stopped working. Luckily, I purchased a five year warranty on the unit. However, after reading all of the posts about fire hazard issues and other various issues with Whirlpool refrigerators, well probably go out and buy a new refrigerator and write-off the $2,500 that we spent for this refrigerator as a bad investment. We purchased a Whirlpool refrigerator based upon their reputation of providing sound products. However, based upon this experience, I can guarantee the folks at Whirlpool that our next refrigerator purchase will not be a Whirlpool product or a product of any subsidiary of Whirlpool.

After having the ice maker replaced on our 14-month old Whirlpool refrigerator, things seemed to be working fine for a while. However, now there are puddles appearing on the floor in front of the refrigerator. This is a freezer-on-the-bottom model and the ice maker is at the top so I was fairly certain it has nothing to do with the ice maker. Turns out there is something dripping into the back of the freezer and over time it builds up a giant ice sheet on the bottom of the freezer compartment. When the ice sheet gets large enough, the dripping water flows out onto the floor. Now Im going in every couple of weeks and chipping the big ice sheet off the bottom so it will stop leaking for several weeks. When I see puddles in front of our refrigerator I know its time to go chip the ice sheet out again. Seriously, I dont think Ive ever had a brand new, and expensive, appliance perform so badly. Whirlpool... never again.

We purchased a Whirlpool Cabrio, top load washing machine WTW6600SW back in 11/07. Last week (todays date is 8/19/11), the machine sounded like a plane taking off when it spins out. When the local service technician came out this week, he said that the bearings are shot. Since the tub and bearings are all one part, we were told by the technician that the part and labor costs would be $379.99 to repair it. We originally paid $799.00 for the Cabrio, less than four years ago. Whirlpool would not even give us a concession of a new tub and bearing part as it was out of the 1 year warranty.

I bought a Cabrio 2 yrs. ago and I wish I had my old washer back. I read reviews and checked out a lot of literature and thought I was getting a quality machine. What a waste of hard earned money. I cant get clothes clean, its loud, and it leaves soap residue even after an extra rinse. Whirlpool products arent what they claim to be. I had a freezer I bought because I bought a half a steer and it quit running and I lost all my beef - $700.00 worth. From now on I will stay away from any Whirlpool products!!

Whirlpool model WRV986FDEM Purchased May 31, 2017 from Lowes. Cost: 2,638.10 including 229.97 for the 5 year extended warranty. We’ve experienced four failures in the nearly four years we’ve owned this lemon. The first failure occurred within the one year manufacturer’s warranty period. The three failures since then have been fairly close together. Control boards and mechanical parts have been replaced. We are now waiting for a “made to order” part, with no scheduled delivery date. When I pressed Lowe’s on the reliability of this fridge, I was told that if four failures occur during the extended warranty period, they would give us a replacement. Considering the delays in repairs and frequency of failures, this is unacceptable. Do Lowes and Whirlpool expect their customers to just suck it up and do without a refrigerator for months while we wait? The warranty is worthless without prompt problem resolution. Whatever happened to real customer service?

Our just over 1 year old Whirlpool washer died completely last month (mid May). After calling them and being directed to the extended warranty dept (which we ended up purchasing), a repair guy came out and told us it was our main controller board. Three days later, he returned with the board and nothing. We were then told it was the user interface. They were on backorder until June 5, which means our machine would be out of commission for three weeks. I just received another call informing us the part was now on backorder until June 15. Whirlpool, on what planet is it acceptable for your appliances to be out of commission for six full weeks? Never again.

I purchased a water heater in 2011 and have had the thermostat replaced at least 5 times! Now, not only does the heater not heat the water, but it has rusted through and ruined my floors! They say they will replace the thermostat (oh yeah, yet another one!) but what about the crappy thing in the closet. I will NEVER buy anything that says Whirlpool on it. They dont stand behind their product and have made no efforts to correct the issue. There has to be a lemon law clause that would be applicable in here somewhere.

I bought a whirlpool Washer in 2011 which I bought an extended warranty. Thank Goodness! It has broken every year. At first I was ok since they always fixed it. It is very inefficient and the clothes are not clean. But today I am so ticked. It broke in Sept. and they have come out twice and cant fix it. Now they say it will be Dec. before they can fix it as part is backordered. REALLY!!! Im expected to not have a washer from Sept. to Dec. with no compensation! I have called both Whirlpool and the warranty company and they say thats just the way it is. I WILL NEVER BUY A WHIRLPOOL AGAIN. The warranty service is through Federal Warranty Service.

My husband purchases Whirlpool washer years ago. Started acting up after 18 months. Wont spin, stays locked, clothes are soaking wet. Used troubleshooting website. Spent over $200.00 in repairs... including new board. Still doesnt work properly. Whirlpool customer service recommended buying a extended contract for over $300.00. I could have bought a $900.00 Maytag by now. Total disgusted with machine and customer service. Will never buy Whirlpool again and have told everyone by word of mouth and on facebook about this situation. DO NOT BUY WHIRLPOOL!

I purchased a Whirlpool oven/range from Lowes in September 2016. It was working ok until the convection fan stopped working. I purchased the extended warranty for 3 years but the oven stopped working in December (3 months past the extended warranty). When I contacted Whirlpool to complain about the horrible product they have been selling to people, all they could do was suggest a repair company that charges $99 to come out and diagnose the problem. DO NOT BUY any whirlpool appliances. The name brand used to signify quality but the appliances they sell now will not last. BTW I may have used the convection function maybe once per month over the past 3 years ... So its not like I over used the oven.

Stainless steel side-by-side refrigerator (4 yrs. old) - I have to continually clean the rust stains. Ive used the products Whirlpool has suggested and the rust continues to appear. Lowes extended warranty does not cover this problem because it is cosmetic; Whirlpool reps say its due to the coastal area where I live and that they cant do anything about it! I understand that there are many customers experiencing the same problems with Whirlpool products. Their customer service is worthless and is their warranty to stand behind their products!

Our double oven was part of our new home purchase so we really didnt have a choice in product. Brand new. Hardly used. The control board replaced because it went bad 2 weeks after install. After one use it had it replaced and it went bad again. Used it once and again same thing. My mom unaware of the issue used the self cleaner as a favor. Well things went really bad. Because the temperature of the self cleaner was too much for the oven and explode and the inside glass shattered. This is not a product that you would want in your home or would recommend for anyone to buy. They do not stand by their product either. Please do not risk your familys life.

I have Whirlpool fridge for a very long time since I own my house and for me is one of the best, is a great company and occasionally have to fix in a couple of times and afraid to buy another more modern and not last like this old fridge.

I purchased a Whirlpool brand refrigerator from PC Richards two months ago. The compressor has stopped working causing my refrigerator to stop cooling and in turn all my food has gone bad. I reached out to P.C. Richards and they immediately credited me a check for the full amount of the refrigerator, with the option to get a new one delivered to me. I asked P.C.R. customer service if I would be credited for the food in my fridge and they suggested I reach out to the manufacturer. I reached out and, to my dissatisfaction Whirlpool will not credit me for the loss of the food in the refrigerator. I am completely disappointed. As I mentioned before I purchased the fridge 2 months ago. This is clearly a manufacture issue. I purchased a lemon and I am getting no support from Whirlpool customer affairs department. As a person who works for a reputable company in the purchasing department, I will see to it that we never do business with this company again. A company that doesn’t stand for anything or even compensates their customer for a faulty product should not be in business. Forgot to mention the customer affairs rep. Offered me fifty dollars for my troubles. Which I turned down. Besides the fact that fifty dollars will not cover a third of the items in my fridge, money is no longer the problem. It is the lack of customer service for purchasing one of their appliances. I am completely disappointed and will never recommend or purchase this product again.

The washer has a convenient water level feature which enables conservation. The dryer also feature multiple heat/timing features, another conservation plus. Both are compact and easily loaded and unloaded. The multiple alerts at the ending of the dryer cycles are a convenience.

Hi Folks, so today I had the pleasure to speak to Whirlpool regarding a repair bill on our washing machine which now has a bearing failure and estimate to repair was 1279.00. Its 6.5 Yrs old, just out of extended warranty and cost me with the pedestal a total of 1250.00 when new. I explained that in the 6.5 since I have lived at this house where we spend all new Whirlpool Gold Appliances, half have now failed. Range Microwave, Dishwasher and now the 1250.00 front loader is dying a slow and agonizing death with a bearing failure. Just so everyone understands, the estimate is from an official Whirlpool repair service that was booked through the Whirlpool website. Other repair folks just would not bother to look at it when I told them I believe the bearing was going bad.The repair man that arrived was professional and on time. However, I had a hard time understanding how a 6.5 Yr old washing machine would be considered beyond economical repair by costing 1279.00 to repair. Labor was 250.00 which I thought was fair. Time, etc. But parts made up the difference in cost. So later in the day, I spoke to Whirlpool and they offered the equal new washer for what would seem an excellent price. About half off. Wow, I thought that sounded good. So I asked if my existing pedestal would work with the new washer and it did not and I would have to pay for one. Regardless if my old one was fine or not.So, they offered a discounted rate from new at another half off. Total approx 800.00. So, I asked the Whirlpool rep to hold on and I need to check with my wife if she wants the replacement. She uses it as much as I do and wanted her thoughts. She checked the model on the washer and pedestal and with the local Home improvement store, they have it on sale for both units (washer and pedestal) and its about 50.00 less?Consequently, I called Whirlpool back and explained that it does not move the needle to regain my trust as compensation on a 6 yr bearing failure, failed dishwasher and range microwave they offer what a distributor of their product can offer for less as a package? Really? I mean, the Home improvement store is not in the business to lose money. Now, I am having a hard time understanding my own failure to have trust in a brand I used to have with my previous house.My mom had an old Whirlpool washing machine that lasted 25 years before she and my dad gave it away. You know, the old white top loader they used to make back in the 70s. Sheet metal, made a racket and never broke? Oh yeah got the clothes clean too! I dont know what to make of it anymore. So, I will just wait till it dies and take my hard earned money and spend it on another brand in my next house which we are going to move to soon. Maybe I can feel nostalgic and find my moms old washer. Its probably washing someones rags right now and getting them clean. It must be 35 yrs old by now.I dont expect to get anything for free. Its out of warranty, so I need to deal with the consequences, but there are steps the other party can take to help remedy the situation. I think they tried and it was genuine but in my thoughts its just not enough when your local box store is offering the same. When you develop a brand to extend a message of trust in quality and value, you need to have quality and value all the time. I suggested they help with the costs on the parts. I would certainly pay for the labor. Parts cost little to the manufacturer. Unable to help that way. I thought it was cheaper for them too. Guess not. Its come to be a throw away washing machine at 6.5 yrs and I am Infinitely disappointed. I just want my washing machine to work as well as my mothers old one and have the possibility to fix once in a while when needed.

I completely forgot that I wrote a review on our Whirlpool hot water heater model FG1H5040T3 Nov in 2010 until I received an email telling me how many people read my post. Surprise, Surprise guess what we are having problems with again. You know how nice it is to have hot water anytime you need or want it. Well, not at my house. The hot water heater worked for about a year (Im probably being nice with the time here). Heres our problem now, once the water heats up the pilot goes out. It will not stay on. Ive noticed that if its full the pilot light will not come on, so we have to run some water to be able to light it. Well I called customer service, a waste of time. The guy told me that my heaters warranty expired last year and his suggestion is to go buy another heater. REALLY! All I wanted to do was order a part for it. He did send me an article with suggestion of things to check. Sorry, we already did everything in the article, another waste of time. It seems we are not the only ones (model #) with problems with Whirlpool. Whirlpool used to make good products but its not anymore. I will NEVER buy another Whirlpool product again.

Long story short, we replaced a very old Whirlpool water heater with a new one a couple of years ago... We have had nothing but trouble. First, pilot light wouldnt stay lit. Found out that it was defective.... Whirlpool DID offer a no cost conversion kit. Had to pay shipping and installation costs. Have had the plumber out four more times to try to ANYTHING to keep it lit.... No luck. He even spoke to a Whirlpool tech on the phone and followed his advice. I have filed an online complaint with Whirlpool and the site stated that I would hear back within three working days. Guess what.... no reply. I have four other Whirlpool appliances that I love, BUT as they wear out, I will NOT consider Whirlpool.

Machine wont go through the whole wash cycle., Wash, Rinse, Spin. It stops and shows an error message and then I have to keep rearranging contents, over and over. This is worse if you try to wash a small load.

Two years ago, I bought your new stove. It was under warranty. The computer is messed up. They came and they did not fix it. Warranty is off. It hasnt worked right since I got this stove. Who is going to make it right? Its only two years old. Fr2 v comes on when turn on. Oven have to turn power off to get it to work. This stove sucks.

I bought a washer dryer Cabrio set and the washer after 2 years has a bearing failure and is squealing badly. The service technician quoted $400.00 to fix a washer that cost me $800.00 new and is 2 years old. I had a Whirlpool washer and dryer set for 11 years with minimal issues and that is why I bought Whirlpool again. This will be the last time. It is a matter of time before the washer fails and I will have to purchase new or pay the service technician.

We decided to upgrade to the Whirlpool Cabrio Elite set after 20 years of having the same washer and dryer. Yes, they were still working after 20 years, but we wanted the bigger and better and shinier appliances when we bought our new house. The dryer is fine. Dries a load in 38 minutes. The washer is a regular POS that never should have been put on the market. The best thing about this washer is that it has a transparent lid that allows you to watch your laundry getting dirtier as it washes.Its less than a year old so I havent had the problems with the bearings and such yet, but as far as cleaning, it DOES NOT DO THE JOB! My blacks have white residue on them EVERY SINGLE time I wash them. I end up washing/rinsing/rinsing my darks which definitely defeats the save water function. A regular load takes an hour to wash, and then another hour to rewash, which definitely isnt time saving. My whites are grey and often come out with the same dirt on them as they had going in. Im talking about dirt that you can scrape off with your fingernail, which tells me that they arent even getting wet, nevermind washed.The large capacity is a myth, since-- as per instructions--you can only line the dirty clothes around the centre hub without covering the little silver bump in the centre, or else the clothes wont come clean. This wastes a large amount of capacity. In a nutshell, your darks will come out dirtier, your whites will come out dingier, you waste more water from rewashing, you waste more time and electricity due to long wash cycle and rewashing. I will never buy another Whirlpool ANYTHING again.

Please do not buy any Whirlpool product. Worst product and customer support. I got a new refrigerator on dec 2020, just after 1 month I started facing issues. I complained about that and 3 times they changed many parts. Still I am facing same issues. It doesn’t cool, makes too much sound. Every time I have to spend 30 mins in registering a complaint and sometimes they just close it on their own without even attending to it. So weird. Though the product is under warranty, it’s been more than 6 months that nobody has rectified the complaint. Even now my complaint is still pending. If I call customer support, they just provide some number and ask me to call them. Service representatives take their own time and not at all Serious about complaints. This kind of service they provide to customers. Beware of buying whirlpool products. Worst ever products and service.

Had a Kenmore - I was told it was made by Whirlpool. It did a much better job of preventing wrinkles on no-iron clothing. Also, I liked the dryer shelf for drying pillows, tennis shoes etc. I have been told there is a shelf for mine but has been backordered for months.

Problem of refrigerator is working good for a few days, then the freezer is all melted down for a few days, then back to working good again. Model: FD2560HES. Serviced on and by: 7/16/2015 - ** - told me the controller board is bad, need to order part. 7/23/2015 - ** - replaced the controller board. Resulting same problem. NOTE, which means my old controller board is as good as the new one. 7/30/2015 - ** - opened the freezer, back of refrigerator, told me the compressor is no good, gave me an estimate of total cost $817.86. I did not accept the proposal, and I did not agree the compressor is no good. I called and scheduled for service after and scheduled to have service on 8/4/2015. Then got called from the office, said, Cant come on 8/4/2015 and told me I have to pay the $95.00 first visit. So I called and spoke to the manager, then scheduled for next service.8/13/2015 - ** - when he came, the refrigerator is working fine. He said, Cant diagnosis the refrigerator, told me to call for service when it is not working. He said the compressor is good. 8/15/2015, early morning the freezer is all melted. I called, been told cant service the same day. 8/17/2015 I called the office (1-888-717-9322), requested to talk to the manager, promised to call me back. By this date 8/28/2015, still no call back from the manager. They are located in Michigan. I was told the local office address is: 9582 Katella Ave., Anaheim, CA 92804.

Purchased model # WRX7355D8MOO through Lowes summer of 2013. By summer of 2014 ice started building up under freeze drawer. Little did I realize the compressor was failing, air flow was stopped up. Ice maker failed. In 2016 water dispenser calibration off, freezer failed. Called in certified Whirlpool repair. They spent three days troubleshooting problems. Repairmen told me, not to spend any more money to repair this fridge, buy a new fridge. I spent $2300 on this fridge. Its only 2 1/2 years old. Whirlpool better get their quality control issues resolved or shut down the plant. I know many part are made in Mexico, poor quality. Why pay for an expensive appliance that only last two years.

I purchased the Cabrio washer and dryer 4 years ago and had no problems until recently. The motor and the harness broke and the cost to repair was almost as much as a new washer. The repairman told me that this is a common problem with all washers that Whirlpool makes as they have the same motor and harness. He gave me a list of all the brands that they make and suggested if I buy one to get an extended warranty. I would not recommend anyone buy an appliance from a company that continues to manufacture faulty products. I wonder if they own the extended warranty company?

I purchased a whirlpool under counter oven - my main reason for not buying something cheap was the safety of my family - I chose the AKZM656 eye level oven. The stove is about two years old, but we do not use it that much. Two days ago my wife set the timer and placed a dish in for cooking; she then went outside to water the garden. About twenty minutes later she returned as something was burning- the oven reached a temperature of 350 degrees and would have burnt the whole kitchen down if she did not spot it. Now surely the oven should be designed to switch off if sensors fail? I reported this to Hirsch (Ballito) but they say they have no one servicing the Richards Bay area. I am not sure if this stove should be fixed as it is obviously not safe and makes me wonder how Whirlpool get safety standards passed on these items. Surely you expect better when buying a well-known whirlpool brand?

We purchased a new stainless steel Whirlpool refrigerator in February 2015. Within the first few days the fridge door handle broke off. Not that we have super human strength in our 60s but the handle connection is a very thin plastic. We put it down to the possibility that the warehouse or shippers may have banged it and perhaps we just didnt notice the initial crack. The handle was out of stock so it took 8 weeks before the new one arrived. This week the freezer door handle cracked! Same problem - cheap plastic handle connector doesnt withstand the vacuum seal. Whirlpools handle connection to the door is comprised of a 1/8th inch thick by 1/4 inch square piece of brittle plastic. This is screwed onto the door. In reality this needs to be metal. Enough said… Check out the handle connection before you buy this appliance. You will wait months for replacement parts as they cannot seem to keep enough of them in stock.

I purchased the Amana washer # NTW4560YQO 10 months ago - when I put on the warn setting I would get an alternate cold warm but a warm wash. At the beginning of July suddenly all I got was cold water. The machine is still under warranty so I called and I got an authorized repair person who came out and replaced the mixing valve.. then I went to wash clothes and yes all I got was cold water. The authorized repair person came out and could not figure why. He called Whirlpool tech dept and they told him it was working the way it was supposed to. Now it does not give any warm water so I do not know how the tech person can make that statement.They then sent yet another authorized repair person from a different repair company and yet again the tech person said it is working the way it is supposed to. IT IS NOT WORKING THE WAY IT WORKED WHEN I PURCHASED IT AND THE WAY IT WORKED FOR 9 MONTHS. When I called customer disservice they kept repeating, our tech people say it is working the way it is supposed to. Then they tried to tell me it was the ground water. I want to know how many others out here have had the same problem. I really feel this is a defective machine and I want my money back or I want compensation and an acknowledgement that there is a problem with their crappy machine.

Had one double wall oven lasted 15 years with just about no problems until the control panel broke and could not be fixed. Bought another just like it and it is having problems after 6 months. Light wont work. Turn on from the control panel and the time does not work.

We bought a Whirlpool model GC5SHAXVY01 side by side. The ice maker had problems within the first month, and they continued until the following year. Finally, the ice maker was deemed irreparable. Whirlpool worked with us, and we got a replacement for $600.00. The replacement had been in our home 3 months, when we realized it was leaking water. The guest room behind the fridge, had water soaked carpet, and molds growing on the baseboard. The hardwood under the fridge had been water soaked, and could not be dried by professional machines running 24 hours a day for 4 days. Oh the noise! The guest room carpet was pulled out with the baseboard immediately, and today, they are ripping out the hardwood affected in the kitchen. We called the CEOs office at Whirlpool to tell them. The answer was talk to our legal department.We are very angry. This has been very disruptive and upsetting. The floor is black under the hardwood. We are now awaiting the drying machines to come in for 3 days, and waiting to learn about what appears to be black mold. Be careful, and good luck if you buy from Whirlpool.

We purchased the Whirlpool washer less than a year ago and are now having the 4th transmission put into it. We are also having the 3rd timer put into it. We purchased this from Sears and bought the extended warranty (thank God). One of the times the technician ordered the parts to repair the machine. The service center sent the wrong parts and we had to wait an additional week for the correct parts to arrive. The 3rd transmission they installed lasted a week before it leaked gear oil all over our floor. When you do get a service call scheduled it will get rescheduled to a later date. This happened twice. They also cancelled the service call once before they fixed the machine. If I could give a zero star for this I would. DO YOURSELF A FAVOR AND DO NOT BUY A WHIRLPOOL WASHER AND DO NOT I REPEAT DO NOT GO TO SEARS FOR ANYTHING. Worst company to business with. I will say this that the service guy that comes out to do the work is a good guy. He stayed until almost 9:00 pm on one of the service calls. Hes been here so many times our dog knows him and doesnt bark at him anymore.

I have a cabrio washer which is the worst washing machine I have ever seen. I can wash a small load of clothes and the ones on the bottom dont even get wet after being in the machine for 60 minutes. I have tried setting it to heavy loads, added water, stopped the machine and redistributed the clothes, it was a total waste of money. Dark colors come out looking worse than when they went in. If I save money on water I spend twice as much on electricity because I have to wash everything twice. The store where I bought it went out of business so I have no recourse.

My wife and I went and bought a new Whirlpool 27 cubic foot French door fridge model WRF767SDEMO1 in 3-13-17 from Lowes and I have all the paperwork. And on Monday the May-28-2018 it stopped making ice, so I called a repairman and he came out May-31-2018 and he said it was leaking gas and it cannot be FIXED and it is JUNK. He told me to, Call Whirlpool and tell them you want a new one. I called Whirlpool and they are sending one of their repairmen out June -5- 2018 to check it and by that time I will lose everything in the fridge because it stopped working.

Ive had a Whirlpool range for not even a year yet and the thing is on its third repair! First, the motherboard goes out twice. Then, a month after the second motherboard replacement, the broiler drawer handles melts off! ABT has been good at repairing it but seriously, I got the appliance last May! Now, Ive been waiting two months for some insulation piece on the handle. I think this product is a lemon and I am highly disappointed in this brand. I had called Whirlpool regarding this and they said their technicians would have to inspect the product and repair it. I trust them less to repair the stove than ABT!

I have had my stove for 3 years and it works fine. However since I have become a grandparent, I have been extremely worried about the chance of being burnt. the problem is once you turn off the burner, it doesnt look any different than it does when not in use. It stays hot for a very long time however. Hot enough to burn or melt anything. There is no blocking a child from reaching up and touching it. I have placed a loaf of bread near it only to have it melt down the side. The burner didnt look hot at all. This was at least 15 min. after turning off the burner. Im not trying to cause issues but I believe this is a real danger, not only at the risk of someone getting a burn but also to the point of an entire family losing their home or even their lives. A simple flammable item being knocked over could start a fire. I ask that someone look into these risk.

I first want to begin by saying that we have been a Whirlpool family for years. I now own a Whirlpool microwave, hot water heater, washer/dryer, Jenn-Air stove and dishwasher. My problem now is with the Cabrio Washer purchased in 2008. I started having problems in 2011 and the same problem has raised its ugly head again. When I try to use the Clean cycle, it starts at a 60-minute cycle and goes down to a 2-minute cycle in 3 minutes without cleaning or even running water into the tub. This time, it made a terrible noise and stopped. The tub was replaced in July 2011 after having the same complaint as above. The repairman said that the mechanism on the tub to fit into the spinning cycle is made of plastic and is not holding up. Also, in March 2012, a new control board was installed. I spoke to Whirlpool Customer Service and they informed me that they did not have any other complaints about the Clean cycle and that I should call the repairman. Luckily, I purchased an extended warranty. I vote a thumbs down on the Cabrio washer.

It does not clean as well as I would like. I have to wash the dishes before I put them in the dishwasher. It is also much too noisy for my liking. It has the pot wash and the dish wash. It has several types of cycles, long - short and it has a drying mode. My next dishwasher will be bigger so I do not have to run it every day. My next will be stainless. This particular dishwasher is nothing special but I have my eye on one with the buttons in the top of the door so nothing is visible on the surface. My dishwasher is getting older and I will replace it soon.

I purchased the refrigerator in Nov. 2013 and it stopped working completely on 3/22/14. I called Customer Service and they told me someone from Apple Appliance would be here on the 24th, it is now the 27th and still no repairman. I have contacted both Apple and Whirlpool everyday and have gotten no satisfaction at all. I just found out that I will have to wait until March 31st to have someone here. I have lost everything in the freezer and refrigerator and have no way to cool anything. I find this unacceptable but have no alternative but to wait until Whirlpool does something about it. I will never purchase any other appliance from them.

The washer is a lower priced but basic machine with few bells and whistles. However this is what we wanted. Less tech with less problems so for us it works. Does the job it is required to do. Cycles do take much longer than our old machine did. Probably due to water conservation.

Don’t ever buy Whirlpool smaller (apartment) size front loader washer and dryer - from Home Depot or anywhere else. Beware of rules in warranty plans. I am very dissatisfied with them. I have had several service calls.

My Cabrio was built in April 2016, its now Feb 2019, and its not working. Shows error code of LF, the inlet water value is bad. I bought a Sears protection plan, repairman comes out, tells me no-one has the part anywhere, its backordered and no way to know when it will deliver. Sounds like a scam so Sears doesnt have to fix it and Whirlpool makes little to none of the part so you have to buy a new machine. This machine also takes forever to wash clothes, sometimes part of the clothes come out dry because not enough water. Its a huge tub, but of no use because theres not enough water to clean properly therefore, you have to do small loads. I always put it on high water because the other features like, quick wash & normal do not give but only little streams of water! The first one I had delivered made a funny noise from day one so Sears replaced it the next day. This one has NOT even lasted 3 yrs. There needs to be new legislation placed upon these companies with regards to the products they make. It should be illegal to make such junk and be able to charge high dollar for it and it doesnt operate well or last very long. They are laughing all the way to the bank on everyones dollar, intentionally making products that last less than a few years! I Will NOT purchase Whirlpool or any of their products again! They owe me a new Cabrio and Im going to make sure I get it and get my moneys worth! DONT WASTE YOUR HARD EARNED MONEY ON THIS JUNKER! DONT BE FOOLED BY ITS PRETTY SLEEK LOOK.

On 2-26-13 I received my new Whirlpool Refrigerator, Model WRF989SDAE, KSN 4191832, 28.6 cu ft, french door for a price of $2500.00. November 2014, refrigerator stopped working. Though it was not under warranty any longer, the repair company advised me that the problem was a warranty item and repaired it at no charge. This process took several hours of work by the repairman and two visits. He advised that this is an issue with the refrigerator and Whirlpool is aware. Now, May 2015, only 6 months later, ice is building up on the back wall of the freezer and the freezer is running constantly and very loud. Bringing in repair person, hopefully before it stops again. Appears to be related to the initial issue. I cannot trust this refrigerator and would highly advise everyone not to purchase a Whirlpool refrigerator. Refrigerator needs to be replaced, not repaired.

My whirlpool Duet Washer has been repaired twice in three years for more than half the cost of the original product. Now it faces another repair--not worth it!Shouldnt a major appliance last longer than three years? Whirlpool will do absolutely nothing.

Whirlpool Cabrio 4.3-cu ft High-Efficiency Top-Load Washer - I wanted to buy American. My Sears front loader (I had for 13 years) died and I couldnt get someone from Sears here to fix it. So I bought this Whirlpool from Lowes 4/20/15. I want to be able to wash sheets, towels, clothing and sometimes a blanket or a sleeping bag. I re-use my washer water for the garden and use no chemicals or fragrance in my washer soap. When I bought this, my washer had died. I was kinda desperate to buy a new washer. I went to Best Buy and Home Depot. There were ads all over Lowes advertising: Same Day Free Delivery + Installation. While there was no one in the Appliance department, I went to track someone down so I could pay and get out of there. I was told that it would take 10 days to get any of the washers I was interested. I didnt have 10 days, so I called my appliance repairman and he came to get the washer and install it. The deal breaker is that this machine vibrates the clothes clean - not water, so the fabrics are trashed and the sheets get all tied up. I had the factory repairman come and he told me you cant do comforters, more than a sheet or towels in this washer because its energy efficient! I should take my towels and sheets to a commercial place!! I called Whirlpool and wanted to exchange for another and they were not at all agreeable. No one else complains. Even after I looked on the internet for reviews on this machine 250 out of 350 had the same complaints as I did. I cant even donate this to a homeless or animal shelter if they dont suggest you wash sheets and towels in it!!! This rule was nowhere in the literature and the info on the top door doesnt say that either! Imagine my dissatisfaction!!! What homeowner doesnt wash towels and sheets???

Purchased 2 years ago from Lowes with the matching dryer. This machine (Model #WTW8540BW0) has more problems than the Bosch front load that I replaced. All of my white clothing gets small rust colored lines on it. I am sure this is because the top of the bleach dispenser is lined with rust. I have never owned a washer that rusts (screws are also rusty). I will NEVER purchase another Whirlpool product.

We have the same complaints about the washer as other reviewers -- have to use deep water wash to get enough water in the tub to clean and rinse soap from clothes and we have to keep the loads small. Dryer thermostat had to be replaced right off the bat. Now on medium heat it just burned patterns into two light-weight polyester fleece items -- the clothes came out with the heat input screen pattern burned into them. Now I wonder if they stuck to the heating screen for any length of time, was it a fire hazard? The burned parts of the items are now stuck to the drum so that needs cleaning. So well be using low heat on most everything and drying them twice, since low heat leaves them pretty wet after 35 minutes. So much for buying energy saving appliances which, by the way, we were proud to buy! But, prior to buying these appliances, we had washer and dryers that last 20 years. Built in obsolescence with these new things? I have no faith in the consumer complaint process anymore. The retailer may care as they are a bit closer to the problem, but the manufacturer? Forget it. Vote with your wallet and dont buy these products.

I bought a Whirlpool water heater from Lowes in the fall of 2009. For the first 4 years it worked fine. Since the spring of 2015, it started to stop working. I called the company, and they recommend their contractors to fix it. In less than a year, I had it repaired at least ten times. I spent more to repair it than I bought it. This water heater has a 10-year warranty on it. Per the companys recommendation, I replaced the thermocouple, clean it, have it regularly serviced. The technician told us we need to change the gas valve assembly. When I called, they sent a burner assembly. When I called, they asked me about the exhaust pipe, whether it is go through the roof or go through the side of the house. I took several pictures of the exhaust system and sent to them. I called, one of the people on the company side said my exhaust was wrong, and need to be repaired by a HVAC company. I asked what is wrong? They dont tell me. I sent emails, and called to ask an answer, and got nothing. My impression is that they dont want to deal with the issues and simply want the consumer to get tired and replace the water heater. It really shows the total disregard of the interest of the consumers. This should not be the way people do business in the United States. When a big company has large numbers of lawyers, they can ignore the law. What a corrupt system!

In July of 2014 we purchased a Whirlpool Gold Series model #WRF990SLAM00 refrigerator from Lowes. Within 6 months there was ice and condensation in the top of the fridge. After repair came out and replaced the main circuit board we thought the worry was over. It hasnt worked right yet, making loud noise. It continued to never make ice correctly and now, 18 months later our freezer is out! Everything is unthawed and it will not make ice. We called Whirlpool to explain our problem and the only response we get from them is....they can sell me an extended warranty. We spent $2400 on a refrigerator and they wont even talk about fixing it. We dont want anything free, just ours working. Needless to say Whirlpool lost my business forever. They will not stand behind their products!

We are so disappointed in the purchase of this machine! It doesnt put enough water in the machine to clean the clothes, and the spin cycle has continuously gotten louder and louder to the point I think its going to explode when it spins! Is there any recourse we have or any recalls on this machine?? Thank you for your help!!!

I purchased a Whirlpool front loader as well as an extended warranty. The machine worked well for about a year and a half until i noticed rust patches beginning to form on the front of the machine. We contacted the retailer that we purchased it from and they suggested that we call the people that we had bought the warranty from. Unfortunately, the warranty does not cover rust, so we have to wait for it to rust out and just buy another one. It is only 2 and a half years old and is totally rusted across the front of the machine! It is extremely unsightly. This is the second Whirlpool washer that we have bought and the second one to rust out on us. I would never buy another Whirlpool appliance, and extended warranties are not worth the paper they are written on, let alone the amount that you pay for them!

I suppose the idea was good - less water. However, when you are washing clothes, water and agitation are key. Without an agitator, clothes are just spun around with water and detergent. This washing machine (WTW4950XW2) couldnt clean any dirt off clothes. Clothes go in dirty. They come out damp, wrinkled, and dirty. I got this washing machine free from my father and am thinking I got ripped off. No wonder he gave it away. Piece of junk.

I had whirlpool microwave model # WMH32517AS-2 that came with my new home in March of 2013. In September of 2013, we noticed there were times that the microwave failed to warm the food or liquids (coffee) sometimes at all. Then we figured out that we could hear the noise it makes when it actually warms the food. So after a repair man came out and saw the issue of not warming up, he replaced many parts but within a day we experienced the same issue. Whirlpool had a different repair man come out and replace additional parts hoping it would fix the issue but unfortunately, it did not. Whirlpool said they would send another microwave to us in January of 2014 but now its April 2014 and nothing sent and I have a broken microwave in my house. Due to the length of time it has been, I had to submit this. We have also called customer service on 5 occasions (who have these call documented) and the person that was supposedly helping us and assigned to our case 7 times with no response. We have attempted to talk to a supervisor but were told that I could not, which is unusual. Its just frustrating that this is happening.

I have the same problems that all the consumers are complaining about. I have a Whirlpool refrigerator with the freezer on the bottom. I have it for 2 years to date, and it doesnt keep my food cold. I loved the roomy space it had; thats what sold me the refrigerator. If I would know what I know now, I wouldnt have bought it. I will never blame the business that I bought it from; I will blame Whirlpool. Hearing all what the consumers did to try to fix the problem, it sounds like a waste of time and money. Im sorry to hear what you went through, but also I want to thank you for your complaints so I dont have to deal with it. Whirlpool sounds like a piece of junk. I’m going back to a GE.

The Whirlpool I purchased has been the worst ever! Nothing comes clean even when I hand wash everything first and never has even from the beginning. I will never purchase a Whirlpool again. Now the machine wont drain I have gone through all the recommended steps for cleaning. The Whirlpool stove is almost as bad!

I purchased the Whirlpool Cabrio Washer WT5500XW2 from Lowes on 9/12/2012, which turned out to be the worst purchase of my life. It did ok for over a year. It had always been noisy. Now it sounds like a jet airplane when it is on the spin cycle. This machine is not yet 2 years old. Do not buy a whirlpool washer. They are Junk. Plan on getting rid of this piece of junk and buying a new washer. Dont waste your money on Whirlpool!

Bought this unit for our daughter that lives in a apartment building. She loves it and keeping her cool at night.

Whirlpool ED5FVGXWS refrigerator compressor failed after 24 months. No help from Whirlpool as the said 12-month warranty had run out. I do understand it’s my bad luck, but they really should try harder to back the products they make. Two years on a compressor is totally unacceptable. They could care less. I even proposed a $200 rebate on a new Whirlpool fridge. My bad luck wasn’t the compressor going out, it was buying the fridge in the first place. Shame on you Whirlpool! Viva la Mexico! They told me I could use it as a boat anchor.

Yesterday morning I was in my bedroom when I heard a bang... I went in to the kitchen and looked around and couldnt see anything. Then I saw my cat sitting on the floor and looking up at the microwave... It was then I noticed that the glass on the front was all crazed and making a tinkling sound. Several pieces had fallen on the stove top underneath. I had to call the repair man who said he had never heard of this before. He had to remove the door. I could not use my stove with the danger of glass falling in to food. He had to order a new door and I had to spend $65 then. When he puts the door in, it will be another $200 or more.

I purchased the Whirlpool Cabrio set about 5 years ago. My problem is that the washing machine has NEVER gotten our clothes clean. The dryer is fine but the washing machine is useless. Clothes come out of the machine in the same state that they went in even if I use stain remover. Dont buy this machine!!

I did not purchase it, the stove came with the house. I like the flat-top... easy to clean. I dont like that any little spill causes a stain that has to be cleaned. I didnt shop for this one. Although I would have this as an option if I was shopping. Low quality would be a problem. I want my stove to last a very long time. But, I dont want to pay a lot of money for it. I have a Whirlpool, glass top (smooth top) built in stove. I dont know the model. It has 4 electric burners, of 2 sizes. It has dials to control the heat amount.

I purchased a Whirlpool refrigerator in Aug. 2012. On Mar. 4th, 2013, the repairman said the compressor was no good. They will not give us a new refrigerator but will put a new compressor in. What a bunch of crap. I will never buy Whirlpool again. I have had two GEs and never had this happen.

We bought a Whirlpool refrigerator in January at Home Depot. In July we started noticing that the freezer doesnt work. The ice maker doesnt work, everything melt away. Frozen items were lost. We constantly have to dry the floor since it is leaking water. We called whirlpool on July 27 and they send someone to check it out the following day. He reported that we need a new freezer door. I call for a follow up, I was told that it will take 6-8 weeks before we get a new door and part for the ice maker. We recently called to follow up on the status of the door just to find out that the order didnt get process until mid August. In the meanwhile, the fridge is having condensation. Water is everywhere inside. Fruits are being rotten because of too much moisture. We called again and they send out the same technician. The technician reported that the fridge will not work properly until freezer is fix. We call whirlpool again just for them to tell us to wait for the part, and gave us an extra 6 month warranty.

After careful research, I purchased a Whirlpool microwave 2 years ago. Model WMH2175XVT-2. It looks brand new. Three months after the extended warranty expired, my microwave wont heat anything. Ive tried all the suggested troubleshooting in the manual. When I called Whirlpool (the number right inside the microwave door) I get a recording that asks me if it has been more than a year since my purchase. I can only say yes because even the extended warranty with Sears had expired by three months. Then Im directed by the auto-operator to schedule a repair service. Im fuming and seeing dollar signs and no human to talk to, so I hung up. I googled my problem and was asked to pay $50 by an online repairman, so I clicked out of that window not wanting to sink more money into a bad purchase. Then I found a website from a consumer saying the Whirlpool Company admitted it was a bad magnetron with this model and that they have had a lot of problems. They should have recalled this microwave model or offered to repair or replace it for free. I have just decided that I will no longer purchase Whirlpool products. As soon as my oven and dishwasher die I think Im going back to Kenmore products.

I purchased a Cabrio washing machine and discovered multiple repair issues over the last few months. I have had to replace a pump for $85 and now the machine will not complete a cycle. I found out the the whole thing is rusted above the barrel which is causing a leak in the back and leaving our floors covered in rust shavings. From my research and reading others reviews and issues, they pay for a serviceman to come out and still it does not solve the problem. My husband is a student in college and we are living off student loans. We bought this machine because we trusted that a Whirlpool would last and be a good investment. I am very displeased on this machine and doubt I will ever put my trust in Whirlpool again. I called to complain and got the typical response I have read others got. I am not paying for a service call when it will not fix the washer in the end. I plan to file complaint after complaint and encourage any class action suit against Whirlpool for producing a poor washing machine and misadvertisement on this machine. I will move forward in this. I feel that as consumers we have a right and should have a sense of ease when you spend $900 on a product that it should work and not give out as it has so quickly. If there has been multiple people with common complaints, then there should be a recall on this washing machine.

Plastic comes off drawer when you pull it out! Trim around glass cracked. Drawers cracked. My drawer literally has a hole in it! Warranty doesnt cover that! When checking reviews on amazon people all had same complaint and when they reorder product it does the same thing. This fridge was purchased less than a year ago! I purchase it from Discount Direct, a Costco outlet store!

This is my first electric range. It’s amazing! It cooks evenly and at the exact temperature! The stovetop has size adjusted burners, again at the precise temperature. And the look is very sleek & modern, perfect for a new kitchen! I am so very pleased.

I purchased a refrigerator from this company Model #WRF989DAM. It worked for only 14 months. I had service people come 4 times to try and fix it, called customer service and was suppose to get a replacement, paid $300.00 for a different model, been 49 days and still have no refrigerator in my home. Had to go out and buy my own replacement. I have called and sent emails with no response of when I would be getting the replacement.

I Wish I had reviewed this refrigerator sooner. I bought a Whirlpool side by side refrigerator with ice and water dispenser in the door in 2016. Problem #1: Water leaks from the water dispenser and dribbles down the front of the door. I am as vigilant as I can be about wiping up the spills, but over time it has left a water stain. Stainless steel is not stainless! Problem #2: The freezer is too narrow. Too many frozen items that come packaged in boxes have to be wedged into it or stood on end. Problem #3: Ice cubes sometimes randomly drop out of the dispenser and melt on my hardwood floor. Problem #4: Even though the water is filtered, mineral deposits have built upon the well that collects the drips and I have yet to find any product that cleans it. It looks horrible and filthy. If Id had any idea how awful this appliance would look after just a couple of years, I would have been in contact with Whirlpool immediately.

I love my dishwasher, have had no problems and it does a great job. Stainless steel interior is a plus. Give it a try, you will be satisfied with the performance.

Shortly after the warranty expired my refrigerator started building ice on the floor of the freezer. With the build-up of ice the freezer started leaking on the bottom. Sometimes it gets so bad I have a hard time closing the freezer door properly. The Model# GB9FHDXWS06, Serial# K31505096 of my Whirlpool refrigerator. I do not recommend any Whirlpool product. Do your research before you buy any Whirlpool product.

My family purchased a newly built home from a reputable homebuilder on December 21st 2019. On the first week of January 2020, we noticed that our upgraded Whirlpool dishwasher, model #WDT730PAHZ0 was shutting off mid cycle, resulting in dishes remaining dirty. The technician gave us an estimate of nearly $500 for replacement of pump motor assembly. He also informed us that this particular model is well known for having this defect. We are requesting that Whirlpool stand behind their reputation for producing reliable high quality products by replacing our dishwasher.

The plastic holding the vegetable drawers broke and now they are cracking because nothing is there to hold them in place. This fridge has a freezer on the bottom, which I like. Unfortunately, I had an Amana before this and it was wonderful- just old. I had to settle for a smaller refrigerator and that is part of the problem.

We bought this at Lowes. Initially, they got the color wrong. It took two trips to get the right color (white) then a third trip because all the parts were not there to install the dishwasher. After a few months the second shelf rail end caps fell apart. Now, after a couple of years the pump goes out. RUN from this manufacturer.

I had noticed water on the floor and just thought someone left the freezer open. It started happening about every other day. I read online that it was probably from the drain in the bottom on the freezer being clogged or frozen, and I found instructions on how to fix it. After we took the door off, the drawers out, and the back panel off, then we started thawing the drain. Finally, I got it cleared out. Here I am, a month later, there’s water on the floor again.

I actually need help, we have had our over the stove microwave for two years, for the last 8 months it has inconsistently worked. We have to wait for the light to come on before it will come on and here lately, I have push on it to get it to work. This happens daily. Does anyone have any suggestions, I would hate to have to replace a two year old microwave.

My Whirlpool Gold, French door refrigerator is 3 years old and just died. The most frustrating part was trying first to go through Whirlpool.com to have them schedule a repair service call. It seems that when I added my zip code and address, their program automatically changed the zip code. So an appointment was scheduled for a repair company that is 4 hours away from me. In calling Whirlpool back (another 30 minutes on hold), they again attempted to insert my address and zip code only to find the program changed it again. I got NO assistance. I finally did find someone (through Thumbtack.com) who found that one of the 3 circuit boards that tell the compressor to cool, was bad. Its going to be 10 days before I will have a refrigerator again and after spending 2K on it, makes me angry. I will never buy Whirlpool again.

Purchased Cabrio washer in June 2011; in May of 2014 repairman said tub seal was leaking and new bearings were needed at a cost of $400. The washer was still working, but sounded like a freight train, very loud. My trusted repairman said to purchase a replacement, this time with an agitator (the Cabrio has no agitator). 2 additional points : the Cabrio took 63 minutes to wash sheets; other loads required similar long cycles, something they dont mention with new efficient washers. Also, agitators will no longer be manufactured in washing machines within the next 2 years. : (

I bought a Whirlpool top loading washing machine with dryer on top, model # WGT4027EWo, last August, not even 3 months old and noticed the lint was not coming off the clothes. We tried cleaning out the washing machine with vinegar, wiping down the sides, using smaller loads and even used the gentle cycle. Nothing helped. We have had 2 different repair men out and they said there is nothing wrong with the washing machine and to put the clothes in the dryer and use fabric softener. I have never had to use fabric softener in my washing machine to get my clothes clean. When reaching out to customer service, I have spent over 2 hours and no satisfaction. They state that the technicians say there is nothing wrong with the machine. I was told by both of the technicians that they removed the lint trap from this machine, but no one is taking responsibility. My whites have blue lint and my darks have white lint, so too strong an agitation, as suggested by one repairmen is completely wrong! What to do when you spend over $1,000 on a washer/dryer combo and they dont work correctly and Whirlpool doesnt stand behind their product? Honestly, I will never buy another product from this company, and I 60 y/o and never made a complaint before about a appliance in my life!!! I dont even think I can give them 1 star! DO NOT BUY WHIRLPOOL - CUSTOMER SERVICE IS HORRIBLE!!!

I purchased this range 7 2013. I was a snowbird at the time so after November I went south. Upon returning my top oven when lit had a gas smell. It took three weeks to get someone out and was told it was the igniter and would cost 350.00 to fix. I then called dte gas for them come out as I have full house warranty. Since then five calls a new igniter and a new board just put in two weeks ago the board doesnt work. This unit has been discontinued. I would like to know why. And if there is a class action suit against. Whirlpool. Co.

Where to begin? I bought Whirlpool Duet Front-Load Washing Machine about 11 months ago after my top load bearing went bad and start making a lot of noise after 8-9 years. 4 months ago (6 months from purchase) it started to act strange; washing machine will not unlock after a cycle, start throwing F3E1 error. Thats when I first called their support service. Their service technicians are very nice actually. They seem to be local small appliance shop, contacted out by Whirlpool, from my guess. Initial visit was to inform me that Im using WAY too much soap, while I was only using well below what was recommended by Whirlpool manual. RED FLAG #1. Technicians told me to stop using too much soap or start using POD. Also to flush my washing machine with 2 cups of white vinegar in hot cycle every few weeks. Ive changed my soap to Tide POD and starting flushing my washing machine immediately after he left my house. It was running OK, but I still saw F3E1 error at the end of every other cycle, until... thing went really bad one day, it simply stopped responding any command while clothes was still in the washing machine. I unplugged power cable and plug it back, it hums for 10 mins and in the end it was the same result. After several attempt, it finally unlocked itself, thus I could wash my clothes at my parents house. This is when I called support service 2nd time. The same technician came and this time, I had video recording of everything. He could not dismiss this with simple soap theory, so he opens up the washing machine and tells me that its due to bad control board. He proceeds to order new control board, which took a few weeks. New technician comes back with new control board and installs, runs a few test command (not full cycle) and leaves. During this whole time, Im left with no washing machine at home. Good thing I travel sometimes and laundry is done remotely sometimes. This repair didnt improve the situation much. I called them back for another appointment. Another technician comes back and tells me that Whirlpool sent back BAD control board. Now, Im really suspecting their product is really piece of **. At least at this point, I was still happy with their service. He leaves my house claiming that they will order new control board and re-install.A few days later, I receive a call from a lady, claiming that Whirlpool has instructed them to ask me to use different outlet, since they believe my outlet is causing issues. Now Im really pissed. Coming from electrical engineering background, I know theres always any chance, but they should double check this with their own technicians. Anyways, I perform their recommendation, which I knew was a shot in the dark. During this whole ordeal, Im working on a project that are out of state (CA). Not only do I have time to stay home for all these service visits, but Im not even home to test my washing machine. During one of the holiday, I was able to take a few days off. This is when I decided to take different approach. I went to the retailer, whom I purchased my washing machine from. They were also nice, but theres so much they can do.I called Whirlpool direct line to explain my situation, how unhappy I was, and to replace my washing machine. Their response was by the book: We can only execute our warranty policy and replacement is not part of warranty. The representative specialist had enough nerve to ask me why I have not called back in several weeks and continue to repeat it as if its my problem for not reporting back. I had spent 2 months of supports and 4 site visits, where I had to reschedule my work or take a day off, before travelling for projects after holiday seasons. This representative really took customer service to next level of hell. In the end Im without properly functioning washing machine for 4 months. I have to coordinate with my parents to use their washing machine when Im back home. My advice, you should really think 3 times before buying Whirlpool washing machine or any other appliance. Also consider that youre on your own, when their product malfunctions, and youll be sitting on dead appliances.

We bought our washer in on 2011. Within a few months, the washers behind the screws on the top began to rust. Now less than two years after purchasing this high efficiency and expensive washer, not only are all the washers rusted on the plastic lid but behind the the lid and the side of the washer is rusted. Very disappointed and recommend that you do not purchase this machine.

I bought a Whirlpool water heater in 2009. I paid $588.46 at Lowes. Turns out it is in a class action lawsuit for faulty thermocouple. I was given a coupon from Whirlpool for 2 new thermocouples as part of the class action lawsuit. The thermocouple goes out on it every 1-3 months. You never know when youre going to have a cold shower getting ready for work in the morning. I literally could have bought a new water heater for what Ive spent on thermocouples the last few years. The last two times it went out, I had to replace it twice within 1 day. Im sick of replacing it and have decided to install a new hot water heater. I am disgusted with Whirlpool and tried to contact them about it but have gotten no response. I will never buy another Whirlpool product and would not recommend them to anyone!

In less than 4 years the top lid broke at a poorly designed hinge point (+$200). Cabrio washer mercilessly tangles/twists clothes; HE does not totally rinse all detergent from clothing necessitating extra rinse (so much for efficiency); now at 4 year point bearing has gone and machine sounds like a freight train (+$250). Do not recommend this item if this what to look forward to. Called Whirlpool initially about tangling/twisting problem and just got lip service about arranging clothes. Duh, did that already.

We bought the Whirlpool top loader washer and the drum broke down and after several attempted fixes it was replaced by new one as we were being financed through a business. So here comes the new one - same exact washer. Not only did it not clean well (normal soiling) then it goes to ul which means not balanced... not because clothes arent but because the thing that balances - it went only after a yr!! It would also keep filling draining again to no drain leaving clothes SOPPING wet... So very disappointed to say the least. What a piece of junk this washer is!! Its going to the curb tonight and being replaced by GE - NO MORE WHIRLPOOL AGAIN !!

This is our second Cabrio w10550273a. The first one was just as bad as this one. It was replaced under an extended warranty we bought. This washer just like the last one constantly gives a UL code. Thought the washer and load are level.