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Whirlpool Dishwasher Model WDP370PAHB
Whirlpool - 24in Front Control Tall Tub Portable Dishwasher - Black
Clean your china with this 24-inch Whirlpool portable dishwasher. It contains a full-length silverware basket and removable water filtration system, and it offers three cleaning cycles, including a 1-hour wash to handle small messes. This Whirlpool portable dishwasher has a control lock for safety.
Manufacturer: Whirlpool
MODEL: WDP370PAHB
MSRP: $844.00 USD
Whirlpool Dishwasher Model WDP370PAHB Error Codes
CODE: 1-1
PROBLEM: Electronic control board is detecting a stuck electrical relay on the circuit board
FIX: Remove power to the dishwasher for 5 minutes to try and reset. If the error code comes back when power is applied then check the wiring and the components. If the wiring and components check out then replace the electronic control board.
CODE: 1-2
PROBLEM: All the lights are on as the user interface control is not compatible with the electronic control board
FIX: This error code will show when the wrong user interface control is installed.
CODE: 2-1
PROBLEM: Electronic control board detects a stuck key button on the control panel
FIX: If no keys work replace the electronic control panel. If the control panel is damaged then replace the electronic control panel. If the control panel is in working order then the problem may be within the electronic control board.
CODE: 2-2
PROBLEM: User interface control unable to communicate with the electronic control board
FIX: Remove power to the dishwasher. Check the wiring between the user interface control and the electronic control board. If the wires and connections check out then replace the user interface control board. If the problem comes back then replace the electronic control board.
CODE: 3-1
PROBLEM: There may be a break in the electrical wiring OR the thermistor (water temp sensor) component failed. The optical water indicator that detects the amount of debris in the water may have also failed.
FIX: Remove power to the dishwasher and check the wiring for the thermistor and optical water indicator circuit. If the circuit wiring checks okay then replace the thermistor and optical water indicator component.
CODE: 3-2
PROBLEM: The Thermistor / Optical Water Indicator circuit is electrically shorted
FIX: Remove power to the dishwasher and check the wiring for the thermistor / optical water indicator circuit. If the circuit wiring checks okay then replace the thermistor / optical water indicator component.
CODE: 3-3
PROBLEM: Optical Water Indicator (OWI) has failed
FIX: Remove power to the dishwasher and clean the optical water indicator. If the error code comes back once you apply power then replace the optical water indicator (OWI).
CODE: 4-3
PROBLEM: Communication stopped from the wash pump motor and the electronic control board
FIX: Remove power to the dishwasher and check the wiring from the wash pump motor to the electronic control board. If the wiring checks to be okay then replace the wash pump. If the problem comes back then replace the electronic control board.
CODE: 5-1
PROBLEM: Dishwasher door will not shut (Door Latch Issue)
FIX: Press start button and close the dishwasher door. If the code shows then remove power to the dishwasher. Check the door latch assembly and the wiring for the door switch. If the latch assembly and the wiring are in place and check good then replace the door switch.
CODE: 5-2
PROBLEM: Dishwasher door will not open
FIX: Check to be sure the wiring in the door switch checks good. If the door switch wiring checks good then replace the door switch.
CODE: 6-1
PROBLEM: Electronic control board does not detect water coming into the tub
FIX: Remove power and turn off the water supply to the dishwasher. Be sure the water supplying the dishwasher has proper flow and good pressure. Check wiring to the water inlet valve. If the wiring checks good and the water supply checks out then replace the water inlet valve.
CODE: 6-2
PROBLEM: The water inlet valve is having an electrical issue
FIX: Remove power and turn off the water supply to the dishwasher. Be sure the water supplying the dishwasher has proper flow and good pressure. Check wiring to the water inlet valve. If the wiring checks good and the water supply checks out then replace the water inlet valve. If the problem persists then replace the electronic control board.
CODE: 6-3
PROBLEM: Air or SUDS are in the water pump
FIX: Check the water fill level. Check for suds in the fill water at the bottom of the dishwasher tub. If the water fill level is low then replace the water inlet valve. If you find excess suds then check the detergent dispenser and replace it if damaged.
CODE: 6-4
PROBLEM: The float switch is electrically open or stuck
FIX: Check the overfill float switch and make sure it is not stuck under there is something under it holding it up. Be sure the water inlet fill valve is shutting off the water when the dishwasher is turned off.
CODE: 6-6
PROBLEM: Water coming into dishwasher is too cold
FIX: Use thermometer to check the water temperature coming into the dishwasher. If the water is lower than 110F degrees then check your water heater. Adjust water heater if needed. If the water temperature coming into the dishwasher is between 110F to 120F degrees then replace the thermistor / optical water indicator or as last resort the electronic control board.
CODE: 6-7
PROBLEM: Flow meter is not connected or faulty
FIX: Remove power to the dishwasher. Check the wires to the flow meter. If the wiring checks good then replace the flow meter.
CODE: 7-1
PROBLEM: Heating element not heating
FIX: Remove power to the dishwasher. Check the heating element and replace it if you find it to be burned or faulty. If the heating element checks good then check the wires to the heating element. If the wiring checks out then replace the heating element.
CODE: 7-2
PROBLEM: Heating element will not turn off – constant heat
FIX: Remove power to the dishwasher for 10 minutes. If the error code comes back when you turn power back on then replace the electronic control board.
CODE: 8-1
PROBLEM: Water is draining too slow
FIX: Remove power to the dishwasher and turn off the water supply to the dishwasher. Check the drain path to see if something is blocking it. If the drain path is clean and completely clear then check the wires on the drain pump. If the wiring check out then replace the drain pump.
CODE: 8-2
PROBLEM: Electrical problem with drain pump
FIX: Remove power to the dishwasher and turn off the water supply to the dishwasher. Check the wires on the drain pump. If the wiring checks out then replace the drain pump.
CODE: 8-3
PROBLEM: Drain pump is stuck ON constantly
FIX: Remove power to the dishwasher and check the drain pump wires. If there is damage to the the wire harness replace it. If the wiring harness checks out then replace the electronic control board.
CODE: 10-1
PROBLEM: Electrical problem with dispenser
FIX: Remove power to the dishwasher. Remove the outer door panel. Check the wires in the detergent dispenser. If the wiring check out then replace the detergent dispenser.
CODE: 10-3
PROBLEM: Drying fan issue
FIX: Remove power to the dishwasher. Check the wires for the the drying fan. If the wiring checks out then replace the drying fan.
Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,
Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,
Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,
Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,
Whirlpool Dishwasher Model WDP370PAHB
GX5FHTXVB00 - Purchased fridge in 2009. In the second year the freezer got too cold and fridge was warm. Coils were frozen. Lost all food. Repairman replaced thermostat. This happened twice more with the same result. My warranty has expired, fridge is 5 years old and its happened for the 4th time. Whirlpool doesnt care since its out of warranty. NEVER will I purchase a Whirlpool appliance. They DO NOT stand behind their product!
I find this to have perfect storage space both in the top for standard refrigerator and the bottom freezer. I would recommend this not for the style, the amount of room but also the quality. I have not been disappointed.
Purchased a new Whirlpool washer and it has the sensor-- like I am too stupid to decide on the level of water to match my load-- not sure why I got an agitator because I am the only thing it agitates. The clothes just sit there in its own filth and then go in the dryer. Actually put a stained item in the wash to remove the stain and instead it just spread to other clothing and has stained and possibly damaged them. Washing the same clothes 3 times is not saving energy, water and time for me.
My Whirlpool washer is lasted 15 yrs and is very good at cleaning clothes, it is also easy join my water bill. I purchased mine at Home Depot. They also finance. I hope you enjoy your purchase. I know I do.
Never have to worry about my extra freezer products. Keeps them at the correct temperature. Plenty of room on the shelves and on the door. A great asset for large families.
We purchased an electric range model WFE371LVQ O in June 2010. This range is only used during the winter months in our vacation home. In January 2016 the oven turned on by itself. The control panel was replace. It happened again on 1/25/19. IT IS A FIRE HAZARD!! Thankfully we were home both times. The only way we got it to turn off was to flip the circuit breaker. If this would have happened when we werent home and a fire started and it killed our dogs I have no idea what I would do. Im not even attempting to have the control panel replaced again. Well be buying another brand. I DO NOT RECOMMEND THIS TO ANYONE. The company must have known about the issue because when we called the first time it happened, which was several years PAST the warranty period, they didnt hesitate to do the repair free of charge.
I got a Whirlpool washer front loader model number wfw9151yw. Every time I wash sheets, they go into a ball. I called Whirlpool. They sent out a service guy. He said do not wash sheets in a front loader. I called the store. They said call Whirlpool again. Then the second service guy moved the legs down about 1 in. The machine still not right. I feel Whirlpool should replace the machine or give me my money back.
3-4 years ago, I had replaced my hot water heater with a Whirlpool, which was purchased at Lowes. On 10/23/11, I awoke to a flooded basement from the said water heater. When I entered the basement, I was able to verify that the water was spraying right from the casing of the unit. Who knows how long it had been spraying, but the place was a complete mess. The water was about 10 inches deep and many things were ruined. I proceeded back to Lowes and purchased another exact unit. This morning I awoke to the sound of what seemed to be water bubbling, only to enter the basement and see exactly what I saw just three weeks previously... another flooded basement from water just pouring out the side of the unit. This is an obvious defect in craftsmanship. Now I find myself with a flooded basement, no hot water, and a decision to make. Do I fight for another replacement or give up on the brand? A replacement water heater will solve my lack of hot water but for now, the question is for how long? Not to mention the cost and time spent with the clean up I did twice.
The washer began to start making noises as if coins were in it or plastic breaking every time I wash. Also, it does not wring clothes out good and clean well. I have Whirlpool Cabrio.
Whirlpool Washer W10740628A - So disappointed! I have made adjustments for a year trying to get clean clothes from this machine. Compared to my previous machine which wore out, I now use more water because only deep water wash provides enough water; I always choose double rinse because if the machine does not clean, I do not trust it to rinse effectively either. I use more Tide than previously per wash; I use more Clorox than previously per wash. Everything from tea towels to heavily soiled jeans show stains and soils after washing. Instructions say not to spread the item in the washer but allow it to stack on itself, so twisted and tangled wet clothes are the result. I try to soak and scrub all visible dirt before I start the machine now; additionally, I use a mop or plunger or my hands to thoroughly immerse the clothes in the washer, somewhat like my mother did in 1950s. What on earth is this about and what is the buyer supposed to do???
I am very disappointed with my purchase of the Whirlpool Refrigerator Model # WRF535SMB. As soon as the warranty ran out, it began having problems with ice build up in the bottom of the freezer. I see this is a common complaint and wish I had read the reviews earlier. The appliance is only 3 1/2 years old. Other complaints - impossible to clean the freezer. Mold build up on the seals. Glass plate shattered in a thousand pieces when I very gently set it on the counter.French doors, white, freezer at the bottom.
I bought a Whirlpool fridge 4/23/2013. Thanksgiving it went out. I had a repair company come look at it to see how much it would be to repair. He said the compressor was out, it has a freon leak, and the electric board has a relay that is acting up. Basically it would cost $600 or more to fix. I only paid $750, mind you. Whirlpool customer service said if we pay to have it fixed then send them the paid receipt. They would then give me a 6 month service plan for future repairs if needed. Please tell me how that helps me now? A voucher for $200 or offer something to help me now. Not a happy customer. Thanks for nothing Whirlpool.
The buttons that turns on the burners and oven turn on with a very light touch and start leaking gas and sometimes light. Its very dangerous and has done this since We got it new from Lowes. I wonder if there was a recall on this model or if lots of other customers have had the same trouble. Model #WFG524SLAS O Ser. # R20910336 We have had this stove about two years and My wife has kept after Me to report it , but I never realized how dangerous it really was until now. The previous stove We had you had to push in on the buttons and then turn them before they would light. Thank You.
Everything comes out clean and it doesn’t cause items to be tangled around each other. It has a setting for every possible type of load. I especially like the option of having “deep water”. Not having a “glass” lid is a plus.
We bought a new washer and dryer back in August. We have always bought Whirlpool. Whirlpool (or the government) now is trying to save the planet by regulating the water level in your washer. The water levels are so low your fabric softener & soap leave lines on dark clothes. IT SUCKS! It does not clean like our old washer. Very dissatisfied and would love to return it and get a washer where you can regulate your own water level. Its unbelievable that a manufacturer can make decisions for the consumer like this AND sell this feature which you PAY MORE FOR. TAKE IT BACK! Ill never recommend this product to anyone.
Outstanding, however our location has a hard water rating and as such we have to use a deodorizer to balance this out. A wide range of variables which are a fit for my purposes. Interior dimensions and layout are more than perfect for my uses. This particular dishwasher is built in so blends aesthetically into the design of the kitchen seamlessly. The product has a drying system which successfully blows air over the top tray to eliminate wet areas within depressions of crockery, glass, and so forth, its excellent. There is also a light steam setting which removes tough deposits from surfaces.
I purchased a side-by-side Whirlpool refrigerator in May 17, 2010 from Lowes in Gilroy. After 17 months of service, the compressor went down this morning. I have called the service center and they cant give any help because it was over the 1-year limited warranty. More than $500 is good for just 17 months usage. Would it be worth it to have Whirlpool appliances? Do think about it before you choose a Whirlpool refrigerator.
Purchased Whirlpool washing machine two years ago but transformed into junk within two years. Fraud company only searching ways to loot the money of the innocent customers and manufacturing such appliances which greasing mentally.
As soon as we bought our new microwave, I saw what appeared to be hair on the door. I tried to scratch it off but I could not so I wondered if it was a crack but I could not feel it. As time went by, many other lines appeared but I could not feel them, just see them. After a couple of months, I noticed the first crack could be felt and then soon after that I could feel the other cracks. The first crack goes from the glass to the edge of the door and is wide open and the door edge kind of just hangs there. There are now about 20 cracks and the door will most likely fall apart soon. I called Whirlpool and they lied and said there have been no complaints at all about their doors. I read them some of the names here on this site having the same problem and the best they can do is offer to sell me a new door for $180. I told them that their product was defective and need to be recalled or something and he again tried to send me to the parts department to sell me a $180 door. I told him if that is how Whirlpool treats their customers, I would no longer buy anything from them.
I am pleased with the steel tub, the ability to do an extra rinse and spin and especially the choices of water level that it determines by the size of the load. Its ability save water use. I would repurchase the top loader again. My clothes come out looking wonderful especially the whites and I do not use bleach. It does not get the mold or mildew odor that my last machine would get due to the rubber or plastic made tub. I love it.
Cannot reinstall oven door after glass cleaning. The worst design and absolutely no support from Whirpool. They said the instructions are in the Manual. NOT TRUE!!!. The person on their helpline said she did herself. It is simple.. Total BS. Here is the link to hope to maybe get it fixed: ** Worst stove ever.
First my pump went out on a 4 month old washer. Had to wait several days for them to fix it. My washer worked for two weeks and same problem. Its been over a week and the service man cancels then shows up and tells me pumps out and can get one for several weeks. I cant stand them still not fixed.
I suppose the idea was good - less water. However, when you are washing clothes, water and agitation are key. Without an agitator, clothes are just spun around with water and detergent. This washing machine (WTW4950XW2) couldnt clean any dirt off clothes. Clothes go in dirty. They come out damp, wrinkled, and dirty. I got this washing machine free from my father and am thinking I got ripped off. No wonder he gave it away. Piece of junk.
Literally from day one I had an issue with my Gold Series which was aggravating but at least it was on warranty. Then 2 months out of warranty I had another problem, a leak. Now no water circulation. I think it is maybe 3 years old. What a piece of junk and my Whirlpool washer and dryer? Not much better. I will never buy another.
The salesperson was great but we are not happy with our washer. We already had it swapped out once because of white spots showing up on our clothes. The only thing they could think of was that the bleach I used wasnt rinsing out completely so it showed up on our clothes. Recently, I washed a table runner by itself and it had some red in it. Now there are red spots on a couple of items that I washed after the runner. My husband just now asked why there were red spots on a shirt that he wears all the time. I explained. Also, we have had some white spots on clothes and I could scratch it out without leaving a permanent mark. Were no longer using bleach and we use only liquid detergent and all of it is HE. So I dont understand the machine. I hate it.
Purchased suite of appliances. 2 years later front burner will only operate on high (fire hazard). Fridge icemaker in door has never worked properly. No ice or shooting everywhere. Whirlpool offers no help because did not purchase pricey warranty & are nasty. Food freezes inside fridge & its my fault. Never Never buy whirlpool or any of their products KitchenAid Jenn-Air. There is a whole list!! They say made in USA. LIE. They are assembled in USA. Everything else is outsourced. No integrity from this company & definitely do not stand behind their products. Customer Service is non existent!
Bought Whirlpool 30 gal propane water heater in Feb, it lasted until May before the unit died. Paid for the extended plan warranty (NEVER do that!). Called support and they said they could send someone out in a little over a week (week with no hot water). The week goes by and on the day it was suppose to be repaired the guy calls and says his van broke down (this was a Friday, getting that early weekend). The earliest they can reschedule is in another week (over 2 weeks no hot water). Called Lowes to see if I can just return it (extended plan and all), no, you need a return code from the whirlpool customer support. Call the Whirlpool number again to ask for a return code, no, it is a repairable problem (even though no one will come repair it). Lesson learned, will never buy Whirlpool or anything over $50 from Lowes again.
The W/D combo-Cabrio is crap... Dont buy it. Salesperson @ Lowes told us all washers moving away from the agitator to ones like this so we bought it. The washers does not clean everything - does not use enough water to clean - leaves your delicates so wrinkled and clothes in general beat up. The dryer decides when it thinks your clothes are dry when they are actually still very wet... very noisy. Whirlpool must have sold out because quality integrity sure is gone.
Purchased a Whirlpool Cabrio Washer a few years back... Started getting F1 error message and just proceeded thru it like most did initially, but now has become pain in the rear just to do one load of laundry as we get the error 2-3 times when we start each load - then on every load w/ 21 minutes left on the cycle. From the looks of things online this is a chronic problem and should be fixed by manufacturer. I called Whirlpool customer service and first person I talked with said they understand it is an issue but no longer are any recalls or reworks on that machine. I asked to speak w/ supervisor and sat on hold until I got one. Was then informed they do know it was a problem but was not something they could do anything about other than schedule a service company to come take a look. I specifically asked if there was at one time a recall or if they were fixing this issue for a while. She said Yes, they took care of some of their customers but are no longer doing that for this model. So basically because I didnt call in at the right time I need to fix my machine myself. I said it will be the last Whirlpool or Whirlpool associated appliance I ever purchase if this is the kind of customer service I can expect... The supervisor just said she was sorry to hear that and to have a nice day. Hopefully enough people read these reviews as I wish I would have before purchasing my Cabrio and dont buy Whirlpool.
Most dissatisfying experience with Whirlpool. In 2013 I bought a stackable Whirlpool washer and dryer. Everything worked well for two months, and then the washer started having problems. The washer memory board unit (MBU) needed to be replaced. This was done under warranty. One and half years later I started getting the error F07 which means an electrical problem. I called Whirlpool and they told me a technician would cost $85 for a service call. I delayed the call until today.The technician came, did a diagnostic and then advised me that I would need a new MBU. The cost plus labour amounts to almost the cost of a brand new washer. To add insult to injury, Whirlpool advised the service call would cost $89. (They upped the price since my last call.) You can imagine my shock when the technician told me that the $89 covers the first 15 minutes. I paid $133.34 for one half hour diagnostic testing and to be told I need a new MBU which is on back order for at least 6 months!!! My recommendation is - NEVER BUY any Whirlpool product ever.
It seems the quality issue of the LED of the washer Whirlpool Cabrio. It was broken from the screw part of the glass and the plastic/alloy and the glass. They would charge me $416 to replace the LED but I rejected and was still required to pay $85 for labor fee. I called the company and they didnt admit that was a quality issue but I just found many consumers had the same problem. If someone would like to have a lawsuit, please contact me and I will join.
I purchased a 30 gallon gas hot water heater from Lowes in 2013. Within the first 3 months, it went out. I contacted whirlpool who troubleshot the heater 4 different times. Final contact was in early 2014, I requested a tech to look at the heater. Was informed it is now over a year old, it would be at my cost. Replacement parts $30. Shipping the water heater is great if you like cold showers. After a little searching, I find they know this water heater is junk as does Lowes but dont care.
In 2007 and 2008, I purchased 7 natural gas heaters: 1 for my home and 6 for rental properties. I have had nothing but problems from all of them. Two of them failed this weekend (one 40-gallon and one 50-gallon). I called the 800 number and have to pay $63.50 for parts for the 40-gallon and was given a PO number to pick up parts for the 50-gallon at Lowes. They do not have the parts. I have spent over $250,000 at Lowes since 2000. I have all Whirlpool appliances in rentals and my own home. The discussion I had at two Lowes stores today really showed me how they take care of their customers. I told both stores that I will never buy the Whirlpool brand again!
I owned a Whirlpool water heater and the only thing I have with it is problems! The pilot keeps on turning off. Since I am a 64-year-old lady, I have no idea on how to fix things (widowed). I keep on paying for the plumber to fix it. It started with flooding all my front yard because of a faulty valve. I paid $165.00. After the pilot went off, I paid another bill to fix that. And it turned off and on again (lost count of times). Today, I found another pool of water (the valve again? ). What a piece of work! Please, can you help me? Im heading to the store to buy a new one, not a Whirlpool!
I shouldve read the reviews online about Whirlpool before buying our washer and dryer Duet. 4 years later the main bearing is going out and its 1200 to fix it. No support from them or anything. They did offer a loyalty discount on a new washer... No thanks. Just would be another headache a few years down the road Im sure. Goodbye Whirlpool. Never buying anything from them or their other brands. Ill definitely spread the word too.
I purchased a Cabrio Washer and Dryer set last October from Sears. The washer had a damaged washer basket and then stopped working altogether. The service call to get the washer working again was a fiasco. The tech replaced a switch which failed in the first 5 minutes and had to be called back to replace that defective switch. We now have the same problem all over again and we are on our third service call and the warranty is expired. Whirlpool is useless and will probably be out of business if they continue as the middle man for Chinese manufactured garbage. I will never purchase another Whirlpool product again. Word of mouth can make or break a business, not advertising. This stuff is real junk and trash. Im sorry we bought it. Do not buy any Whirlpool products.
I purchased this washer (Whirlpool Cabrio HE) 2 years ago against the advise of many people including my husband due to the cost, $850 for what is now no more than a large paper weight! It had never really done a good job at cleaning our clothes. About 6 months ago, it started not spinning enough to remove all the water from the load. I thought, no big deal, I will just use the extra spin cycle. It became the normal thing - wash, spin, extra spin. Well, then it became wash, spin, extra spin, extra spin. I noticed 3 months ago that it was not even agitating. It fills up, sounds like it is agitating and then drains. There was no movement from inside at all. All along I am getting from my husband. told you not to buy it! I gave in and called the repairman - $185 for a console, $26 for a sensor and $55 for a couple of drum clips and then the $35/hour for the repairs. I would rather spend a couple hundred dollars and buy a washer with an agitator that really works. I would never recommend this washer to anyone!
We purchased the WRX988SIBM00, delivered 6-26-14. Immediately upon plugging it in, we noticed a seemingly loud hum to it. Thought maybe it would go away once the fridge cooled off, but the hum continues. SO sad because I love the features.
We purchased a 50 gallon water heater in 2005. In 2008, the thermocoupling unit went out and Whirlpool sent us the replacement part and we had a plumper install the piece (at our expense, of course).Now, we are running into the exact same problem 3 years later with the pilot light not staying lit. We had a plumber come out this weekend and replace the part but unfortunately this time, its not fixing the problem. The plumber charged us $178. He said that he can replace the thermostat on the water heater but that would cost us close to $400 to replace and makes no sense to do since purchasing a new one wouldnt be much more than that. I am so frustrated with this water heater; I just want to throw it out in the middle of the street! We still have 3 years left on our warranty too. I have 2 very young daughters who need to take baths, and who also dirty up quite a bit of clothes that need to be washed in warm water. What a nightmare! Whirlpool, help us!
Brand new box so I bought some meat and placed it in the freezer. Kept it cold or partly frozen but never froze solid. Every time it went into defrost so did the meat. Found meat juice running out of freezer. Called serviceman out 5 times. He told me every time it was fixed. Finally, after 3 months it was fixed. I had to throw out all my meat but of course Whirlpool would never cover any replacements. I will never buy a Whirlpool refrigerator again. If they dont have a Q.C. Dept better than that and sell seconds as first I couldnt trust the company the next time. So sad!
WORST EXPERIENCE USING WHIRLPOOL REFRIGERATOR. I purchased a Whirlpool Refrigerator in July 2013 (Model - Whirlpool Ref New 495 CLUB IMPERIA). Suddenly it stopped working on May 12 and I registered a compliant to the customer care. Engineer came in same and I was surprised by the service, he checked and said he rectified the problem and he left. But the problem was still there and it was never rectified. I launched the complaint again on May 13 and engineer came again and said there is gas problem in Compressor and he left by saying that another engineer will come to refill the gas in compressor. Next day new engineer came in he checked everything and said this compressor is not working and needs to be replaced. I said go ahead and replace it, he said it will take 1-2 days. I said “ok lets do it.” But now theyre saying that they do not have the compressor in stock and they will change the appliance. Again as I do not have another option I said “ok lets do it.”Now the drama start: they are saying I need to pay 20% as a depreciation of the total cost of the refrigerator + INR 1000/- (Cartage) + difference of the new refrigerator which comes to around INR 21,000/-. Well can someone tell me why I need to pay this huge amount when my appliance is still in 10 years of warranty and its just compressor problem and rest of the product is just fine. After fighting with them come to a conclusion that I need pay INR 10,200/- and I will get the new appliance. Now when I already paid the DEMAND DRAFT (DD) of this amount now no one is responding to me on when I will be getting a delivery of the new Refrigerator. Only God knows when I will be getting this. In this HOT summer we are facing a lot of issues just because of their bad service. No one from Customer Care is giving me any response nor are they taking my calls now.Now can someone tell me what I should do? I am left with no option and thinking of taking a legal action against them and thinking of launching a complaint in Consumer Court against them. Please give me your suggestions and send me your response at **. If anyone from WHIRLPOOL is look into this, please help on this matter urgently and respond me back ASAP.
Lets just say Im not surprised by all the negative reviews on here. Im just one of many in the fishbowl! Been without a fridge operating for 6 weeks and still waiting for action, been on the phone with them everyday and no resolution. Although the service technician/provider is also not cooperating but my word, they wont buy me a new fridge of course and only offer a simple 50$credit and nothing else. DONT BUY WHIRLPOOL. Have had nothing but troubles with 2 fridges now!!!
Why am I not surprised by this stupid American company? I purchased a brand new fridge in June this year and for the last 5 months I have had about 20 different technician visits by five different technicians who changed almost everything you could possibly imagine - evaporator, control, sensor, compressor, display, etc., etc. And the company still refused to take any responsibilities. They kept telling me that more inspection was needed EVEN AFTER all the technicians said there was NOTHING THEY COULD DO. After having to yell at them for about an hour, they finally realized they had to issue me a new fridge. What a piece of crap they are. Even then when I called back about the exchange, they pretended they could not find my file. WTF??? They really tried EVERYTHING they could not to issue an exchange. Wow. What an incredible company and its customer service. I will never, ever buy another American product - nothing complicated with computerized parts anyway. They are NOT capable of producing such complex machines. They should stick with toasters or juicers - lol. Stupid Americans. LG and Samsung all the way baby!!! ** you Whirlpool.
I bought a dishwasher Gold Series Top Control Whirlpool dishwasher at the Home Depot, April 4, 2015. Paid six hundred ten dollars and twenty-eight cents $610. 28. I noticed soon after that the top shelf falls off the rack when loading at front. I began loading from the back. It worked for a while but now it totally fall apart. The door will not close and I am unable to use the machine.
So I had a problem with the water heater after 2 years and had the sensor fix by my heating people. Now the water heater is 3 years old and started leaking from the top of the water heater. Called my heating people and they fix the pipe and coupling on top but he told me the water was still bubbling up at the top. He told me it could stop and 70% it would be ok. Went to check on it and it continues to leak so I called Whirlpool because it was still under warranty. They are the most horrible people to deal with. First of all I told the guy it was leaking from the top but he asked me if it was leaking out of the side pipe. Didnt know what he was talking about and he kept sighing on the phone. If I knew about water heaters I wouldnt be calling them. After all the questions it came down to it was leaking where I told him at the top. He gave me a number and told me to take the water heater back to Lowes and get a new one and then call them and they would move the warranty over to the new heater. Really???? We are not talking about clothes you want to bring back to a store. Asked him how I should do this and he told me to call a heating contractor. So does he think that the heating contractor and going to run the water heater back for a new one??? In the end I just called my heating people and they are going to send somebody out to install a new heater. So much for Whirlpools warranty. If this is under warranty and it is exclusive to Lowes then they should be having Lowes bring a new one and install it.
I purchased my Whirlpool washer on June 28, 2011. Within 4 months, I had to call for a repair. It is now going to be a year and I am on my seventh repair call. The repairs have been everything from loose pulleys, new belts, and new valves. When I called to complain, they said there is nothing they could do and I should take out the extended warranty. I have had washing machines last up to 15 years. Needless to say, they werent Whirlpools. I really would like to have it replaced. I dont think its fair to me that I should have to wait for a repairman to come out and tell me he doesnt have the part and has to come back. I did take out the extended warranty, which cost approximately $150.00 and that should not have to be.
I bought a dishwasher with a 5 year warranty. It broke just after one year of purchase and they are giving me the runaround with replacing after finding that the part the part needed to repair machine is no longer available. The warranty clearly states that they will repair or replace with same or comparable machine and they are refusing to do so. I am at my wits end and I have no one to turn to within Whirlpool as they say it is their decision how they want to handle warranty.
I purchased the four-door Whirlpool stainless steel refrigerator. It was installed on the 15th of June. One month later, the ice was not coming through the dispenser and if it did, it was a small amount. During this time, I was receiving notices from them about purchasing an extended warranty. Today, August 23, 2012, the ice maker stopped working completely. I was disgusted. Paying for the top-of-the-line refrigerator that doesnt last for 90 days is ridiculous. Also, the handle on the vegetable keeps coming off. That will be the last Whirlpool appliance I will buy.
Four years old and only used by a 2 family home. No kids overloading it. Probably wash 3 loads a week on average. After 4 years, it has started the grease flying out of the bottom and now leaking water. My appliance repair man told me to scrap it and buy a new one. The repair and the parts are too expensive and in the end it is still junk. I realize things wont last 30 years like they used to but can I get 7 years out of a major appliance?
This started Sept 27 2017 when the ordered online electric range 30 inch slide in oven Whirlpool brand was delivered. When using the oven, a noxious diesel smell filled my home, despite multiple attempts to burn in the unit as advised. 10 days later after still trying to burn it in fumes got worse. I called corp who then sent over a tech to look at it and the tech shared with me when he arrived that he was the wrong person since he cant smell due to an old injury! He admitted he smelled a chemical when it first went on but it went away for him but might have went away due to is impaired smelling ability. I called Corp back and they totally agreed something was wrong with it that could not be repaired and the unit should be picked up and I should be paid back that day it is picked up. They said in a few days which later turned in 2-3 weeks out and counting... I filed a complaint with the BBB due to the ongoing issues. Corp office said they would pick up unit and at that time hand deliver me my refund in full. At first the pick up was weeks out but after BBB was notified they came yesterday 10/18/17 and removed unit, but no check! I called Corp again this time asking why I did not get my money as they promised she said someone dropped the ball, and that someone should have told me that since they had to get someone non-local to get it that they will mail me the check in 14-21 days! She said I see in the notes. They told you they would hand deliver you your refund so they should have called you about the change.So here I sit... No oven in use since Sept 18 and no money back to buy one for weeks yet. I have never been told, despite my requests as to what the chemical was that I was burning off in my home and exposed my family to over 10 days which we had headaches and nausea from (despite windows opened and fans going at full blast). Only that it might have come from the manufacturer or process. This company isnt the only one who has had issues on occasion with a defect in this never-ending chemical smell but the lack of regard of my safety concerns and failure to stand up to what they offered to do (poorly handled response) is simply wrong and bad business. I have not dealt with Whirlpool regarding matters ever and have very little of their products in my home so unsure if this is unique or standard with them. I wont buy their products anymore because I am less than very dissatisfied with my experience. I may have been the only unlucky person having this kind of response from this company but felt the need to share.
I purchased a Whirlpool Washer/Dryer set in June 2014. Yesterday, Sept 9, the motor stopped working. The machine was on but nothing happened. Called the repairman who said the motor burned out and had to be replaced at a cost of $180 plus $75 for his labor. I paid around $400 for it a little over a year ago and now I have to pay $255 to get it repaired which is ridiculous for a ONE YEAR OLD machine. I will never buy Whirlpool again. I should have read the reviews first before buying but I always thought this was a good brand. Lesson learned, never buy Whirlpool.
I purchased a new Whirlpool Cabrio washer 3 years ago. It is the worst washer I have ever owned. During the first year it had to be repaired. It continuously flashes F51 when I try to wash a load of towels or bedding. I am beyond fed up with this machine and will NEVER purchase another Whirlpool product. If you are considering purchasing one of these I would tell you not to waste your money.
When renovating my kitchen I went with all Whirlpool appliance. I have nothing but trouble with my fridge. About a year old we had to replace the motherboard at our expense. After having that done, about 6 months later I had to defrost it so it would work again. Now it has to be done every month. All they say we can book another service call at my expense again. All I say thank goodness I kept my old Frigidaire. It saved me more than once. So my advice is stay away from Whirlpool. They dont stand behind their products from my experience.
Weve had this Whirlpool 5000DW1 machine since June 2017. Never fills with enough water no matter what cycle you pick! Clothes come out with DRY areas on them! Obviously not clean. Who would design a washer that you put soap in and clothes right on top of that! Seriously, how ridiculous. I will forfeit the money spend on this junk if its possible to find something built today that cleans clothes.
We purchased our Whirlpool refrigerator in 2010. A year or two after the purchase the side walls, draws, and shelves all started to crack open. We asked whirlpool to send new parts. They sent one and that cracked also. We will never buy from them again.
My microwave is a Whirlpool WMC10511AW purchased in Jan 2014 for $150. It is very light weight and moves around when opening and closing the door. I have to use something behind it on the counter top to keep from moving backward and causing problems getting things in and out. In the first year we had problems with the door latch, but after a while it stopped being a problem. I am used to the stability of Amana Radarange so these very lightweight microwaves seem really cheap to me. It works fine at this point but it seems that these really inexpensive countertop microwaves have to be replaced about every 2-3 years where an Amana which costs a lot more lasts for around 20 years and are very stable not moving around all the time.
I hate hate hate this Whirlpool Washer WTW5000DW1! To put it nicely. This is my first washer without traditional agitator and the sensing feature. I will never again buy a High Efficiency Washer with these features. It constantly gets stuck on sensing! We rearrange the load over and over and it still does not want to work. I have researched the online videos and this is a common problem. I wish I had researched prior to buying this type of machine.
I purchased a new Whirlpool Cabrio washing machine from DeWaard & Bode at Bellingham, WA in January of 2007. The serial number is **** and the model number is ****. Several months ago, the dreaded F1 code appeared. The code initiates when the washing machine is started and must be cancelled and started 3 times to continue washing. Later, with approximately 19 minutes left in the cycle, the code reappears and requires canceling and restarting another 3 times, at times 4. I have no extended warranty so I have no coverage for repairs. I also dont want to pay for a service call for what is most likely the computer module as evidenced from the majority of complaints online. This washing machine still looks new and works other than the inconvenience of having to stand by when starting the cycle to reset the code and then having to run upstairs later to reset the machine when its partially through the cycle. At some point, it will likely quit operating all together. I have purchased several appliances over the years from DeWaard & Bode and will be replacing all kitchen appliances again next year due to a planned remodeling but at this time, I do not intend to get them locally due to this issue. I have reviewed several comments online and feel that Whirlpool has a real problem with this particular machine that they refuse to be responsible of. I was offered an extended service plan for 1 year at $132.01 or 3 years for $336.61 but Id have to wait to be allowed to utilize it due to existing circumstances. Im not sure if a fix is actually available. The local dealer did not offer any assistance.
Brand new Whirlpool dishwasher from PC Richards. Model #WDT710PAYB2. Dont buy one of these! In the store, I was turned off by the panel being on top of the door and not visible when the door is closed. I dont understand why anyone would not want to see the cycles and operation but my husband insisted that was a good thing so I agreed to purchase. Well, its horrible! I pressed the panel buttons the first time I tried to use it, and the panel switch is erratic and all over the place. For example, if I press Normal, the Heavy cycle button light goes on. When I hit start, all the button lights shut off. I finally get all the lights to stay on and hit start (after about 10 tries) and when I shut the door, the start button blinks and beeps! The dishwasher does not start. After many attempts, I got it to run, miraculously, for about 10 minutes. It emptied the detergent dispenser and left everything inside wet and slimy. Nice. I cant believe Whirlpool would sell such an inferior product. I have always been a loyal Whirlpool customer, but after this experience, I think its time to switch appliance brands. Now I have to be inconvenienced without a dishwasher after spending over $500 and wait for a repairman. Thanks, Whirlpool!
A top loading washing machine with an agitator in my opinion, gets my clothes 100xs cleaner than one without. Ive owned front loaders and top without agitators. Never again. Top with agitator is my personal preference from now on. Also Whirlpool has never failed me unlike other brands.
I purchased an HIE washer one year ago this month. I have never been happy with the cleanliness of the clothes when they came out of the wash. The only way to get them moderately clean is to wash a few items at a time and even then the whites, especially socks, seem dingy. I noticed the new Whirlpool washers now have an extra setting to add more water to the machine, so the executives have realized there is a problem with the original model.I think Whirlpool should give all customers who previously purchased the models without this feature a trade-in option to get the newer model that fills with more water or for another model with the full spindle that has worked well for so many years. I have been very unhappy with the performance of this washer and would only hope the executives would do something to resolve this problem and satisfy previous customers.
First of all, I want to thank all of you who took the time to write all your comments. You have helped educate me in many ways. For one thing, I had no idea that Whirlpool made such bad appliances, or at least water heaters. I pretty much grew up in a Whirlpool household. But that was a long time ago. Things change. Anyway, I too bought a Whirlpool from Lowes about four years ago. It was the top of the line 50 gallon energy saver, and it has had problems staying lit for the whole time I have owned it. Because I read your comments before contacting Whirlpool (this time), I knew exactly what to expect. And that is what I got at first--someone trying to sell me parts via shipping costs. I said no to that, and a rep called and offered to replace the unit, which is exactly what Whirlpool should have done for all of you. I am writing this out of courtesy for Whirlpool. They did the right thing for me, and I truly do appreciate that. On the other hand, Lowes wants $700 to deliver and install the new unit. I live seven miles from the store. They set my other water, the Whirlpool I purchased from them, up in my garage. It is extremely easy to get to, and it is all up to code. In other words, even though they sold me a defective product and profited from both the sale and the delivery, they now want to do it all over again by charging so much for the set up. They did not even offer to prorate the new install. Of course, I will hire and pay a certified plumber to do the job, but I am very sorry to lose Lowes. I have always enjoyed shopping there. Home Depot is just across the street, and even though I have learned not to purchase a water heater, or any major appliance there either, I will go there from now on. Losing my business might not worry Lowes a whole lot, but two years ago I bought $5,000 worth of fencing from them, and God knows how much over the years. If you and I and all the thousands of other unhappy customers would stop going there, they might feel a bit sorry for doing us all so dirty. Agreed? Thanks again, you guys.
My experiences using Whirpool ranges and ovens have been very positive. As a matter of fact, that is the brand preferred by my family through several generations. Durability, reliability and warranties have been the main features we have found useful. Most of the ranges and ovens have been replaced at home, always with Whirlpool brand, but with added improvements that manufacturer come up with, in order to integrate our devices to the latest technologies. I would recommend this brand to the readers, friends and neighbors.
We purchased a Whirlpool dishwasher in August of 2014 (Model #WDT710PAYM6) and it broke for the first time in the summertime of 2015, so it was still under warranty. The manufacturer set us up with a local company to fix it. First of all, the guy comes out to look at it and has no parts with him whatsoever to fix it once he figures out the problem. So we ended up waiting for over a month before our dishwasher was fixed. That is a long time to have to hand wash dishes, especially with the amount that we go through each day. I know that ranting about having to hand wash dishes is such a first world problem thing to complain about, but my gosh...if I buy a brand new dishwasher for a good amount of money, I shouldnt have to hand wash my stupid dishes!!It has now broken AGAIN and it is no longer under warranty. We called Whirlpool to see what they could do because it should not be breaking this often. They told us we could either spend $250 for a years worth of maintenance on it, or just pay out of pocket. So you want me to pay $250 or more to fix a dishwasher that we spent over $400 on that has broken twice in a year??? Ive been looking on their website for this model to leave a review and cannot find it, so that leads me to believe that it is discontinued. So thank you, Whirlpool for the piece-of-crap dishwasher. I can see you really take care of your customers when they call about their concerns too. I will NEVER buy any Whirlpool appliance again, and I will be sure to let all of my friends know they shouldnt either. If I could rate this with negative stars I would. So now we have to go out and purchase another dishwasher. Thank God Cyber Monday is here. So I cannot say it enough, do not, do not, do not buy a Whirlpool. If you do, youll find its actually a Whirl-poo, because its a POS.
I bought a washer and dryer a couple months ago. The washer has been completely replaced already. It is a piece of garbage. I have to wash my laundry four times and still my clothes are not coming out clean. I have three small children and it is just a pain to always be washing their clothes. Things as simple as orange juice not coming out of a shirt even using bleach. It was sold to me with high efficiency and great water consumption but of course it is, it doesnt use any water to wash the clothes. I had a tech come out to look at it and even they said its had so many complaints about how it washes. She said that the wash machine is the worst out there and I totally agree. If you cant wash baby clothes and get puke out of a bed sheet then I could just imagine grass stains. Wash machines don’t last forever but I can promise you I will never purchase another in my life. Best part of it is when whirlpool was approached, did absolutely nothing about. Basically said, “Have a good day, thats what you bought, thats what you get.” Considering its still under a year warranty. Tell me I will never buy a whirlpool again and I will never recommend one to anyone who asks. The customer service and product dont stand anything against other manufactures. I learned my lesson the hard way but Ive opened my eyes. Never purchase a top loader. Word of mouth travels fast. I know my complaint probably means ** to whirlpool but for what its worth, Ill be spreading the word around.
My Whirlpool range, was purchased 14 years ago. It was fine until 2 months ago. I was preparing a meal for a dinner party and the oven went from low baking into Clean mode. (This cant be done by accident, it is many step process to go into clean mode) Locking the door! When I realized what was happening I immediately turned the breaker off but we still could not open the range door. Since the oven had my potato casserole and my Teflon coated cookie sheets inside it started to emit a toxic smell choking all of us inside the house. The unit was too hot to touch so my husband and brother-in-law finally donned gloves and got the range outside. I called Whirlpool the next morning and got the run around as to what type of range it was Kenmore/Whirlpool. Whirlpool finally sent someone out to look at the range and their determination was it caught on fire and melted! The company will not do anything about the unit or all the damage it cause because the range is over 10 years old. But they did not tell me this until I had spent weeks getting estimates and gathering information for them. I TOLD THEM DURING THE INITIAL CALL THE RANGE WAS 14 YEARS OLD. I TOLD THEM THE EXACT DATE IT WAS PURCHASED. Whirlpool sent me a letter from their Claims Resolution Department saying my DISHWASHER will not be covered and misspelling my last name. I have tried to call the person ** at least 25 times and she never answers the phone, only get her voicemail. I just wanted to tell them I was a little concerned about their accuracy with the typing of the name and product..... How complete could the investigation have been if they didnt even get the product correct.The smoke/smell ruined my microwave and ceiling fan. We had to paint the ceiling, redo wallpaper and professionally clean all the carpets and drapes on my first floor (we had just remodeled our kitchen last May so this was an expensive redo not in the budget. Not to mention the cost of a new range). I will NEVER buy a Whirlpool again. And I want to spread the word about the possibility of your range having the same problem.
Whirlpool Cabrio Washer - Sucks. I purchased it when I purchased my house. After having the washer for a year and a half it stopped draining and wouldnt spin. I paid $75.00 for the service call from my home warranty and thought that I was good to go for a while. But here I am a year with the same problem. I will never buy another Whirlpool again.
Kitchen Aid is Whirlpool - Buyer Beware. 1.5 year old dishwasher Model #KUDS35FXSS8 lost power, repairman came and confirmed it to be the panel control and the part is back ordered 4 weeks out. Expected to come day before Thanksgiving, repairman cannot schedule until part arrives thus no guarantee date of fix. Found part online from AppliancePartsPro.com. They shipped it one day later - fixed dishwasher. Whirlpool will not stand behind part because it did not come from them. I have all the proof that it is a Whirlpool Certified Part from a Appliance Parts Pro. Appears Whirlpool would rather have a broken machine in a home rather than help the customer fix it.
I purchased a Whirlpool electric range 18 months ago. Recently, the oven started overheating. The display reads Fault detected. Press start to clear. Pressing start did nothing and the oven door was locked as though it was in the self-clean cycle. We had to trip the circuit breaker to turn the oven off and allow the door to open. The food inside was ruined. After three episodes in one week, I scheduled a service call through the Whirlpool website. When the repairman came, he determined the electronic circuit board was faulty. His suggestion was that I buy a new stove since the repair would cost $425 (the part itself was $280). Not wanting to replace a stove that wasnt 2 years old, I went ahead with the repair. I called Whirlpool to lodge a complaint and although the customer service rep was polite, he basically told me that all electronic appliances fail sooner or later and the company will not stand behind this appliance because its out of its 12-month warranty and I didnt buy the extended warranty. He also told me the company doesnt have any record of this being a common problem or excessive complaints about these ranges. But I see many people on this site with the same problem. I wish I had read this site before I bought this stove. Since I cant afford to replace my appliances every year and a half, this will certainly be my last Whirlpool.
I purchased this refrigerator and have had problems with it from almost the beginning. First, the doors wholl not stay open long enough to remove items. The technician Whirlpool sent out said the cause was an uneven floor. I checked with a level and the floor is almost completely even. So, then it said thats the way it was intended to work. Isnt that what the adjustment wheels on the bottom are supposed to correct? They dont. One individual in Whirlpools customer service department told me that the doors were not a functional part of the fridge and, therefore were not covered by the warranty. What?Next the refrigerator leaked and ruined the ceiling in the floor below. A few weeks after that was fixed (the fridge, not the ceiling), the unit completely shut down and I lost a tremendous amount of food. Bad enough to have to go through this but then to have Whirlpool treat me so the horribly was absurd. Fridge broke on Friday and a service person came out on Wednesday. Tech tells me he has to order the part (control box) and I find out the next day that the part was on back order. I had already been without a fridge for a week when Whirlpool tells me the part was not available until 9/19 (this was on 8/6)! That was not an acceptable solution so I requested a refund or a new fridge. Nope, their job is to repair, not replace. They said they needed 7-10 days to see if they could get the part earlier. What? Then if it couldnt be repaired in a reasonable amount of time they would consider replacing the appliance. They would not define reasonable amount of time.I believe I spoke to about 10 or 12 different whirlpool reps, and was told 4 times that a supervisor would return my call. One person did call back when I was unable to answer the phone and I called her back within 20 minutes. Guess what, she wasnt available and she never responded to my 3 return calls. When I complained that I had spoken to so many different people and was tired of telling the fridge saga to yet another person who would not help me, she volunteered to be my point person. She gave me her direct extension and said she would handle my case. I left 3 or 4 messages for her and she never returned my call. In other words, I was constantly told that I would receive return calls but never did. In summary, no one cared that I had an almost brand new Whirlpool refrigerator that was not working and that the date I could expect a repair was indefinite. In addition to all of that, every time I called they were experiencing a high call volume. Maybe they could hire more staff? When this all started, Home Depot told me I had to go through Whirlpool because it was under their warranty for the first year. Finally I decided to go to the store (after all, I did pay them for the fridge). After 3.5 hours in Home Depot, they agreed to replace the refrigerator. I havent gotten it yet (they did send over a small loaner), I am really hoping this is the end of this fiasco. I want my life back!! !
We bought this washing machine in 2013 from Plass, an appliance store in Chicago that is now out of business. The top loading plastic lid that holds the glass piece snapped and broke. I called the company, and they said that there is not a recall but that I could order parts. They put me on hold, and 10 minutes later, I was on the phone with a company in Missouri that wanted to sell me a lid for $219.38 plus tax and shipping. I am surprised to see that others are having the same problem and that there are no recalls from Whirlpool!
Whirlpool’s WFG505M0BS is a reliable gas range. It doesn’t have a lot of bells and whistles (no self-cleaning mode or convection oven), but it’s also not priced as such. If you’re looking for an appliance that’s sleek, smartly designed, and quick to heat up, it won’t disappoint.
Purchased a Whirlpool top loading washer. The agitation cycle is unreasonably loud. So loud you can hear it everywhere in my home and cannot have a conversation within about 30 feet of it. When I ran it for the first time I thought it was malfunctioning and when I called Whirlpool I thought they would send a technician to fix the problem but they told me that the sound was perfectly normal for high efficiency washers! My other high efficiency washers were very quiet. The fact that they think this type of noise is not only normal but quite acceptable makes me quite certain to never buy any of their products again. Very disappointed to see what once was a quality company to be so lame.
After getting a suite of Whirlpool appliances from Home Depot, I found that they were a little below standard to previous Whirlpool we’ve owned. I found the top of the Electric stove could be easily scratched and the refrigerator was noisy. The stainless steel seemed not as heavy as our other ones. The Whirlpool insignia on the refrigerator came lose and I needed to glue it back on. I’ve always had good luck with Whirlpool and we’ll see how this goes. Just to be safe we bought an extended warranty on the fridge.
Sent an e-mail to Whirlpool. They responded with apology. Sent a second e-mail telling them they should be paying the $300 for circuit board in a two-year-old range. No response. Also, sent e-mail to Geniers. No response. The impression I get is that neither are the least bit interested in the problem. Once they sold the $1260 range, they were done. We will never buy another Whirlpool from any store and we wont buy anything from Geniers in the future.
Purchased WRF989SDAM00 French Door refrigerator in 2013, and 33 months later it is not cooling (fridge 45/freezer 36 degrees). Service call diagnosis is a leak in the sealed component area. Since it out of the 1 year warranty period, nothing is covered. This is the first of Whirlpools dual evaporator models, and is technically challenging according to the service technician. Most likely one or both evaporators are defective, and this type of failure comes with a recommendation to change out the compressor as well as it is moisture compromised.As my previous Kitchen Aids had 10 year sealed component warranties, and the Whirlpool is the same base mechanism as the Kitchen Aid, I contacted Whirlpool to see if they would extend my warranty coverage to these sealed components. Website submission - never got an answer. Called the customer service line - they politely told me they were sorry but there is nothing they can offer me. Even the extended service plan would not cover me as this refrigerator has a preexisting problem and it must be 100% operational to begin an extended service contract.Im extremely disappointed in this fridge only lasting 33 months, in comparison to my previous Whirlpool/Kitchen Aid refrigerators. Of course the internet just allows me to see that Im not alone is purchasing a short lived appliance. So here is my contribution to the internet of things: Do not purchase Whirlpool refrigerators expecting them to last much beyond the warranty period. Buyer beware.
3 months after I got the fridge, the ice maker went out. 3 months later it started to work again. Replace the water filters 2 times per yr. It is noisy when it makes ice.
Bought a Whirlpool refrigerator December 2011, it is now 3 yrs. old, keeps shutting itself off. There is nothing under the troubleshooting area of the instructions for this. I called Whirlpool, they said I have to pay a tech to come here and troubleshoot. The warranty is 1 years, so after paying over 1k for an appliance, that gets you 1 year! I try to support American made, but no more Whirlpools here! I have all Whirlpool appliances, but Im guessing they wont last either. Very disappointed in the lack of customer service.
DO NOT BUY THIS MACHINE. Mine is less than 2 years old. First one month after warranty expired, the clear lid cracked...$350 to replace! Then a few days ago a rusted circuit board came apart and jammed up my washer. This should NEVER happen. I contacted customer service and they told me that they are not covering this problem and that the service call is $175 and cannot estimate the repair cost. They also could not send a repair person out for 5 days. The washer has not been repaired yet so I do not know the entire cost but it will be expensive!
I just bought a brand new Sterling steel refrigerator not even 2 months ago, and since I got it, noticed rusty spots coming out,and now has spread all over. I called customer care, and they said it wasnt cover under the guarantee,and to buy a special spray out of my pocket expensive to remove the rust. I am Very disappointed with the service I received, for its not even 2 months old refrigerator and it looks like it is old now. In addition, the company didnt offer to send someone to take a look, checking and make sure theres no future problems with my new purchase, and as a courtesy removing the rust free of charge.
We purchased a Whirlpool Estate Range in 2008, with an extended warranty. We have only moved this range out 2 times since it was installed and the last time was over 2 years ago. This range worked beautifully, no issues whatsoever. Until... tonight, the oven & one burner were being used when suddenly the range started arcing, which blew a hole through the back panel on the stove where the cord hooks to it. It continued to arc and quickly fill the kitchen with black smoke until we could reach the breaker box. The Whirlpool repairman wants to charge $88 dollars just to tell us WHY it happened. After 2 years of sitting in the same spot, why? I dont want the stove repaired, I want it out of my house! I will not take the chance that this will happen again when we are not home. When asked if this was an issue with their product, the repairman answered, I have never heard of anything like this before. After reading these reviews: Such a Liar! I wouldnt believe anything Whirlpool, or their representatives told me about their products now. I just want their crap out of my house and I will never spend another one of my hard-earned dollars with them again. Too many other choices out there. I just want other buyers to Beware of Whirlpool.
Have a Whirlpool side by side about a year and a half old. Fridge started getting warm, so when I contacted the Whirlpool co, they informed me and sold me a year warranty to cover what the problem is and anything that would go wrong in the next year. The warranty is through Assurant. After contacting them, I found out they could not have a repairman out for another week. Wasnt happy, but nothing I could do. They found out the compressor was bad, ordered the part which showed up the next day, but could not come out to install it for another week. Getting more upset. Put it in and my fridge was hotter than before. Called and they could not have anyone out for (you got it) another week. The new compressor was bad. Ordered a second one, came the next day, and they put a rush on the repair so I only had to wait 4 days this time. Guess what, it still does not work. Had to wait another 4 days for someone to come out. So tomorrow is the day. We shall see will it be another compressor and another week to put it in? I never heard of any company stretching a repair over a months time. I am so angry with Whirlpool, Assurant and A&E repair company; you just dont know. I would not recommend buying or going through these companies. This is very unprofessional.
I purchase Whirlpool refrigerator. After a year it has done nothing but give me problems. Thank God I purchase insurance for repairs. I had the refrigerator fix over 3 times. First the water and ice wasnt working so the filter had to be change. Then the ice was made and my refrigerator start leaking. The repair guy stated the fan and something else is not working. I am a single mother struggling and to spend over a 1000 dollars for a refrigerator that does nothing but give me trouble. I am totally unhappy with this product.
Purchased the Whirlpool DU915 in 2004. Its been 16 years and I havent made a single repair. A lot of that is just proper use, i.e. scraping off food stuff, using correct soap, etc. I have other newer Whirlpool dishwashers at rental properties which have required repair due to misuse. I would recommend Whirlpool products to friends and family.
Electrolux dishwasher model EI24ID50QS - My husband picked this dishwasher after reading all the good reviews. However, after having issues with it, I tried to post my review and it would not post. I think Electrolux is somehow only posting good reviews and leaving out the bad. I had a technician come out to see why it took 6 hours to go through the cycle along with not cleaning the dishes well. He said I needed to run hot water before starting the cycle and that I needed to prewash my dishes before loading.In other words, its not a dishwasher but a sanitizer. Keep in mind that I rinse my dishes before loading, so I dont have food particles stuck dry on my dishes. So, I used his method of running hot water before cycle is started. It works ok when you dont use your kitchen faucet during the dishwashing cycle. However, the minute you use your faucet, the dishwasher runs for 6 hours! This is the worst dishwasher ever! Not to mention, the control panel is so sensitive that if you accidentally touch a cycle to start, you cant get it to cancel. It is ridiculous. Dont buy! It will be your biggest mistake.
This Whirlpool side by side 2 door Refrigerator/Freezer stopped working yesterday. It was manufactured in 04/2013, and I purchased it from Lowes on 5/26/2013. My invoice number is **. The last 2 refrigerators I have owned worked for well over 20 years each. Actually, longer, but I moved away from one of them. It is unbelievable to me that after 3 years, and 3 months, this unit has just stopped working. Of course, it is coming at a horrible time. In addition, it is summer time in Southern California, so the heat is high, and the desire for cold drinks and foods is also. It had been working well, until yesterday. Today, I am experiencing the foods become warmer and warmer. I will not be purchasing another Whirlpool Product of any kind.
I purchased a Whirlpool 40 gallon gas water heater from Lowes approximately 4 years ago. As of yesterday, the pilot will not light. I assume the t-couple is bad. But in the process of doing some research, I could not help but see that there is a quality problem with heaters manufactured around the time mine was. I dont have the model number with me at the moment. I would like to know what the permanent fix is for these heaters.
I purchased a refrigerator 7 yrs ago. I paid over $1800 on sale for it. Now it needs repairs, it already cost me $89 just to have the tech look at it and he said it will cost $300 to $500 to fix it on top of the service call and now he informs me that it will take at the very least until February or March before he gets the part. I contacted Whirlpool and they told me there is nothing they can do, just to work the tech and I said so Im supposed to go without a fridge for 3 months and was told sorry for the inconvenience. So Im thinking they sell me their product, take my money, then brush me off when I ask for help. That is piss poor way to do business.
I like the Kenmore dishwasher as it has the cutlery basket in the door. This leaves more room for dishes on the rack instead of taking room up for the cutlery.
My wife and I bought my mom a Whirlpool Cabrio. It worked fine but after a while it stopped working properly. It would take forever to start washing. We called Lowes and they said it was fine. Second time they came out, they replaced a part that was the problem. Again it didnt work. Would start to wash two to three hours after you hit start. My mom had nothing but problems with it. My wife and I had a Samsung washer and dryer which worked excellent. We sold them when we moved and our apartment had no washer/dryer connection. I should have given them to my mom. So she was tired of her washer and we set out to buy a new one.So since I had a Samsung, I convinced to get one also. We went to the Sears outlet and found a really nice Samsung washer for around $500. So far, the machine has worked well. No complaints and gets the clothes clean. So for anyone that has had problems buying appliances and is looking for a new one, well, Samsung is doing a great job so far.
I purchased a Whirlpool Cabrio washing machine in October of 2016. This has to be the worst purchase ever. I agree with most of all complaints I have read. I am using more water, electricity and time to get one load half clean. How can this be efficient? The only problem I dont have is the noise; very quiet as if it goes to sleep. Seems to me the company has misrepresented this machine in its claim of being high efficient, washing (cleaning) machine. I too say Do Not Buy this Machine!
I purchased a Whirlpool wash machine and dryer from Home Depot 3 years ago. From the outset we had problems with both units. Wash machine spin cycle does not work properly, and that causes a problem with getting clothes dry. Some soiled clothes will not clean properly and have to be hand washed. Dryer rarely works on one cycle, towels and bed sheets have to be run through a second cycle. These are NOT energy savers. Garbage product, I will never buy Whirlpool again.
I just purchased a new stove after using my old one for 15 years with the same great quality. Its the brand I will purchase when I have my retirement home built next year and leave my new one in the home for my son so he wont have to buy one for 15/20 years.
Whirlpool Cabrio TLWasher purchased 2011. Doesnt drain, no spin, inconsistent cycling, poor washing action....wont even attempt to repair, in light of reading product reviews and consumer experiences with this washing machine- $600 junk.
This has been our second Whirlpool Hot Water Tank in our home in the past 14 years. The first was installed by the builder, when it went out we purchased a larger capacity one from Lowes. It was professionally installed and now, after the extended warranty coverage period is expired, its expired as well. I would think you should be able to get more than 7 years out of not one, but two Whirlpool hot water tanks. No wonder they are no longer manufacturing hot water tanks - they sucked at it. Also, if you do have one, you have to get parts from Whirlpool and pay $30 shipping. No thanks, for the cost of parts to replace everything youre better off getting a whole new unit.
Electric hot water heater model E40H6-45-100 - Purchased at Lowes. Husband installed, tank filled, no hot water coming through house lines. Called support center several times after trying each recommendation that did not work. They kept saying it was a plumbing problem. My husband is very smart when it comes to electrical and plumbing. He has done numerous repairs to our homes over the last 30 years we have been married. He knows what he is talking about and told the support tech that he believed it was a faulty water heater. She immediately said the units are all tested before they leave the factory. The final step was to remove the nipple that the hot water flows through out of the tank and remove the two black bellows. Now my husband can see directly through the piece but also decides to put his finger through the the open whole on the top of the tank and cannot get his finger through - it is blocked. He gets a flashlight and a screw driver. Puts the screw driver through a thin plate that was blocking where the water should be coming through. He can now actually see the water in the tank. This was the whole problem! So they could not have tested this tank. They did give us a ref number to take parts back to store to replace parts we already bought and cannot use. Its the time and energy on whats suppose to be an easy job that counts. Will not recommend Whirlpool products to anyone and probably will not purchase any in the future. Ours was not as bad as most of the other reviews I read but wanted to advise others who may think about what brand to purchase.
Whirlpool is not what it was before. I got this set with new house... They are very poor construction. They are not even close what I have before the LG. After 6 months I begin to have problems with the dryer... Technician come two time to fix the problems. Quality of washing is OK though... That going to be the last time I got Whirlpool products. For sure.
I purchased the Whirlpool washer with the expectation of having at least clean clothes. In fairness, I do wash some pet items but they are done separately. My clothes at time come out dry in spots because theyve not been touched with water. Forget the balancing issue. What I will have to do is wash, rinse, and repeat. This will be my life until I can get a new washer. Never again Whirlpool.
We bought a Whirlpool front load about six years ago. We have had nothing but trouble with since we have owned it. First, the sensors went out on it. We had to pay over $300 to have that fixed. Then, it wouldnt run right. We had to pay another charge for that. Now they tell me the water valve is bad on it. If I had known at the time the problems I was going to experience with this washer, I would never have bought it. I fell for the price. We paid for it. We should be getting better service from it than we are. I could have bought 6 regular washers for what I paid for this one that doesnt perform like it should.
My son purchased the Whirlpool 2 door w/ icemaker about 3 years ago. Twice weve had a repairman here. Yesterday was the 2nd one. He tried 3 ways to get liquid to go through a round coil I could see at the back. He said the problem was between the two back panels (back of fridge & inside wall) where there was a tubing to release the water from defrost cycle. It appears to be a manufacturing problem. I am very upset! It should be replaced at the very least.



