This dishwasher, compared to my old one, is very quiet but does a very poor job of cleaning. I now have to prerinse most all items. The silverware rack leaves many dirty items such as peanut butter off a knife. I probably waste more water on prerinse than what is saved by the washer.

Bought in 2009 brand new set washer and dryer together at Best Buy. The washing machine in 2011 started its never ending problems. I’ve paid for parts & labor for the door lock sensor mechanism multiple times where I learned to repair that myself even buying parts and installing on my own last time... Then a drain pump went bad. Replaced that. Now a code f51 sensor to a motor rotor not spinning issue. Horrible. All the money and time in this unreliable machine is so awful. This thing also isn’t that great when it works too. Goes unlevel way too much having to redistribute and restart cycles all the time... Wish it washed better for the price and all the trouble. It is the worst machine. Has to be! Everyone I know can’t believe the fight I’ve had through the years with this machine. The company doesnt help you. Costly headache Junk machine!

We remodeled our kitchen and my wife liked Whirlpool, I didnt, but I went with her since she got a good deal with Lowes. We bought a microwave, dishwasher, stove, and fridge. I cant wait till all of it craps out! Going back to Sears! In less than a year I have replaced the stove and stove, the fridge sucks. The fridge already had a defect with a water leak, damaged my hardwood floors!!!! Still waiting on Whirlpool for my floors. The dishwasher never cleans, it always stinks. The stove does not self clean, the handles dont stay tight, shall I go on!

My dishwasher was only 18 months old when the rack adjuster broke causing the top rack to collapse. I researched and was able to order the replacement part which now comes only in metal. (The original Whirlpool piece was cheap plastic.) I spent $40 for the new part and spent several hours installing it without any help from Whirlpool. Then when I tried to use my dishwasher it wouldn’t run. Repair person came out and diagnosed it with a pump assembly failure. Part alone was $222 and it was on back order. Extremely disappointed. I have tried to contact Whirlpool to see if they would at least offer me a discount on the part. Their customer service number is never available. On hold for so long I finally gave up. Maybe I just got a lemon but I will not go with any Whirlpool product again.

I had kenmore in long term until we decided to change the brand Whirlpool. We just saw want to updates to change the color. It was good price on special day. I have no problem with the stove. I like there is size of pots from small to large pot of size.

We purchased our Whirlpool dishwasher/Model no. WDT780SAEM in July 2016 and it was installed on August 3, 2016. Right away we noticed 2 problems. The top tray squeaks very loudly when being pulled out for loading and unloading. The usual temporary fix for this would be using a product like WD-40. Of course as soon as you run the dishwasher all of the product is washed away. This was our first complaint about this dishwasher. The more important problem was the white cloudy residue being left on all of our clear plastic cups and glasses. Weve always had hard water but our previous dishwashers were able to remove the residue if we used the high-temperature wash. After looking at all of the manuals and user guides that are included with the purchase we read that we should be using a rinse agent and a product such as Lemi Shine to deal with hard water deposits. We tried these items and nothing worked.Using the All Fresh tabs didnt help and our filter was clear and clean. So we made an appointment to have the Whirlpool factory serviceman come out to look into our problems. First of all the customer service representative I spoke with was rude and impatient. She kept cutting me off and asking me about hard water and suggesting that I use all of the products mentioned above before finding out that I already had used them to no avail. Because we had the dishwasher for just over 30 days I asked her about the Clean and Quiet Guarantee that I found out about by going to Whirlpools site. Her exact words were The clean and quiet what?? So I didnt have much hope for our service appointment. Our serviceman was asking all of the same questions about hard water and if we had tried all of the products I mentioned above.After his visit we found out and now (too late) know that because our new dishwasher does not have a heat booster or the ability to get the water temperature high enough to remove the hard water residue theres nothing Whirlpool will do for us. This is the case with all newer technology dishwashers UNLESS you purchase one with a heat booster. I sure wish this wouldve been made clear to us, the consumer before making our purchase. If we had known beforehand that new dishwashers no longer get the water up to 140 degrees which is what would be needed to remove the residue, we wouldve made sure our model included a heat booster. Now were stuck handwashing our plastic items if we want clear dishes. Its not the end of the world but its not good customer service or honest to the consumer in any way, shape or form.

Buyer beware. There was a class action lawsuit filed for our Whirlpool dishwasher some years ago. The control panel shorted and or overheated on ours in February of 2021, causing it to emit white plastic smelling smoke. (Glad we were home when we ran it.) I opened the door to turn it off and it continued to run, smoke and spray water all over the kitchen. Called Fire Department. Filed a complaint with Whirlpool. They sent a repair person to inspect and take photos. Its been 6 weeks and still have not received a call from them. I bought a Frigidaire. It is made by Electrolux. FYI, Kenmore is also made by Whirlpool.

WOW!!! After reading all of these reviews Im wondering why I didnt see these sooner before I bought my POS Whirlpool fridge! Had our fridge a little less than 2 years and the freezer just does not keep anything cold anymore. Stopped making ice and everything in the freezer started to defrost. We noticed this one day when our ice cream was runny... Yuck! So we looked around online for troubleshooting. We took out the drawers and the back panel... There was a huge chunk of ice right before the coils. The coils themselves were not frosty and we thought that might be a problem, but we didnt know. So we thought this might be the problem. So we took a hairdryer and melted the big chunk of ice. After we did that we then noticed the coils started getting frosty again but not consistently or evenly across all of the coils. I dont know if this is good or not??? So now Im going to purchase a thermometer and see if the actual inside of the freezer is getting up to the correct temp. After reading all of these reviews on here Im thinking Im screwed!!! We also called Whirlpool and they basically said... oh well not our problem. WHAT A ** COMPANY! I will never buy another Whirlpool product again... Even if they offered me a free one I dont think I would take it.

My Whirlpool dishwasher is 11 years old and has performed satisfactorily throughout. The utensil container is in the door, saving room inside but making it a bit less convenient to remove. The results are satisfactory, but I carefully rinse everything before putting it in the dishwasher. I dont believe dishes with hardened food would come out clean without this step.

I thought the new AquaLift cleaning would be the greatest. Boy, was I disappointed -- no thoroughly disgusted and very angry -- when I tried to use the self cleaning oven. I had cooked a prime rib roast and a lot of grease had spattered inside the oven. I wiped away the excess and did a cleaning cycle -- what a joke! There was still grease running down the door and walls. Nothing was changed after two cleaning cycles. Now I have to crawl inside the oven and scrub it manually. I was always pleased with the old self cleaning ovens which only left some ash and a little bit to clean up. The AquaLift technology doesnt work at all, didnt Whirlpool test it prior to selling it to the public? They will surely lose my business and I hope a lot of other peoples business as well. This technology was a huge mistake!!

I am posting to help anyone else avoid the purchase of this machine! The lid has cracked and now warped into a position where it wont stay down. Obviously a washer will not work without being in the locked position, so we have to put several heavy things on top of it just to run a load of laundry. This is not what we expect out of a washer that we paid $900 for only two years ago!!!! We contacted Whirlpool and they offered to fix it for $350. REALLY??? I SHOULD NOT have to pour money into a washer this expensive after two years!!!! I am so disappointed in Whirlpool, this was the entire reason we purchased Whirlpool products, to avoid stress of broken appliances. We wanted reliability for our busy family and instead we bought into more stress.

I purchased a 30 gallon gas hot water heater from Lowes in 2013. Within the first 3 months, it went out. I contacted whirlpool who troubleshot the heater 4 different times. Final contact was in early 2014, I requested a tech to look at the heater. Was informed it is now over a year old, it would be at my cost. Replacement parts $30. Shipping the water heater is great if you like cold showers. After a little searching, I find they know this water heater is junk as does Lowes but dont care.

Whirlpool refrigerator Model #GX5FHDXVY010, freezer on bottom. Ice maker broke within six months of purchase. Made loud noises, would not function to freeze ice. Turned waterline off and now use ice trays like the old days. Shortly thereafter, second unrelated problem started. Drain line started backing up and runs into the bottom of the freezer floor where it freezes into a thin sheet of ice, and then runs onto the kitchen floor. Have had the line cleaned out over and over again. Have been buying fridges for 50 yrs. and have never had this problem. Whirlpool says call a repairman and pay to have it fixed, but it happens over and over again. Whirlpool should come up with a permanent fix and pay to have it fixed. Based on the numerous complaints of this problem, this model needs a recall now.

Washer keeps saying F1 and it wont spin. In the middle of load it will stop and it would say F1... It started just a year when we bought it. Now its two years. Its really broke. Before it would say F1 then I give an hour then try again and it works but now no matter what I do it really wont work... I dont know no one who could help me whats this F1... So sad. Its not cheap washer but its junk.

The ice maker only makes enough ice for two small glasses. I wish Whirlpool would buy it back and let me buy a new side-by-side. I have to buy bags of ice because of this. I truly am very unhappy with this Whirlpool with the freezer at the bottom. For what I paid for it, this refrigerator is not worth the money. The model is G165DRXY07.

I purchased this washer (Whirlpool Cabrio Model #WTW8000DW) 10-25-17 from Best Buy & now it has no power to the panel at all. The power to the outlet is fine which I can plug a hair dryer in & the hair dryer works. Tried all the reset buttons & options with nothing on the panel working as well as unplugging. Still nothing. It is barely 4 months old & I am very dissatisfied for the amount of money I paid for a high efficiency top loading washer.

Whirlpool ED5FVGXWS refrigerator compressor failed after 24 months. No help from Whirlpool as the said 12-month warranty had run out. I do understand it’s my bad luck, but they really should try harder to back the products they make. Two years on a compressor is totally unacceptable. They could care less. I even proposed a $200 rebate on a new Whirlpool fridge. My bad luck wasn’t the compressor going out, it was buying the fridge in the first place. Shame on you Whirlpool! Viva la Mexico! They told me I could use it as a boat anchor.

The only model number I can find is W10484489A.... Do NOT buy this machine. It is pathetic!! This machine cannot handle more than 2 bath towels at a time!! It will just keep trying to spin, yet NOT spinning, then when you stop it, there is no choice to just spin again, you have to rinse and spin!! Unbelievable.... takes a whole evening to do one load of towels!!! (actually a whole evening to do 2 towels) I hate it!!! Not to mention, whatever they designed between the tub and the door, a rubber whatever it is, is nothing but a catch for disgusting bacteria and slime. Considering the amount of wash I DONT DO, this is unacceptable, even though I have bought and used the new washing machine washing stuff!!! Honestly.... had a Maytag Neptune before this machine..... that is the way to go folks, pay a little more, but way more satisfied. Cleaned like a gem, unlike this whirlpool, cleaning is at best mediocre!! Unfortunately, I broke it, asking it to wash huge 120 in round table cloths for my business, and heavy chair covers..... Had I have know.... cant even wash 2 towels in this new Whirlpool machine!! It is heading to the curb with all its disgusting places you have to clean, I will pay someone to take it away, seriously cost me a ton of money in re-spinning (or yeah, and re- rinsing, cause you cant just spin something), would have been better to fix my MAYTAG!!! I hate Whirlpool!! Do not buy one!!

I purchased my Whirlpool Cabrio Washer (WWT5640xw0) at Lowes in East Orlando in 2009. It has worked without issue (other than a slight odor) from then until today, 5-1-12. It has now refused to agitate or spin any clothing, it emits a slight burning smell from the basket, and the basket, when it does decide to spin, spins about as fast as a merry-go-round, banging into the sides of the washer (causing the metal on the sides to bulge out every time it strikes them). It is self-destructing.I called Whirlpool, and they simply refused to address any questions, once I told them that I did not have an extended service plan and that my unit was older than 12 months. I informed them that I refused to pay for an ESP, because I refuse to pay additional monies in order for the product to perform as advertised. They were rude. I said bad words. The call ended.$600 was gone. And I now have to run out and buy another washer, and I can promise you it will not be a Whirlpool. I am a local law enforcement officer. I would love to speak with an attorney about this if a class action suit is pending. I am beyond pissed. My moms chartreuse-colored Maytag still works after almost 30 years of service to our family. It required a new drive belt at somewhere around year 17. The belt cost $45.The Whirlpool CS rep informed me in a surprisingly snarky fashion that it would probably cost over $360 for the total cost of repair and that the only way to know exactly how much is to schedule a service call. I was also told that I would be on the hook for $100 for the service call even if I declined the repair.

The self cleaning work very well. All you need is clean the filter every time you use the dryer. I had the large capacity. I can wash my blankets and heavy clothes like commercial machine and the machine is programmable for your wash load.

One year old Whirlpool gas oven/range w messed up control panel. Every brand new Whirlpool so far has broken or is messed up within first year of purchase. I am going to complain to BBB.

We purchased a Whirlpool washer/dryer set 19 months ago and the washer just stopped working. Our trusted fix-it man came out and diagnosed it as a spin bearing problem assuring me it was not anything we had done. He stated it was a defected part or Whirlpool had never put grease in the bearings. A 450.00 part not counting diagnosis and labor. When I called Whirlpool, the first response I got was that they were sorry but we didnt buy the extended warranty, and of course the warranty it had was only a year. I asked to talked to a supervisor and finally she agreed to supply the part, but I was still responsible for the diagnostic and labor fee, which will be a couple of hundreds of dollars! Not happy with Whirlpool and will NEVER buy any product with their name again. Beware consumers!!!

Love the design and style. It is an above the stove built-in model. And love the combination of microwave use and to have the ability to also use convection. It certainly has been an excellent purchase and would buy it again and would strongly recommend it to anyone.

[Model WTW6300WW0, Type 580] A few years ago Whirlpool goofed - they left out the Perma-press cycle on a high-efficiency washing machine model.We noticed the absence of Perma-press (or Casual as it sometimes now called) on the shop floor, and were assured we could arrive at the same results with the dizzying array of buttons that allow the consumer to tailor the cycles to their wash load. It turns out that it doesnt allow this. Buttons are disabled on some of the cycles, thereby preventing recreating a Perma-press cycle. No amount of prodding... Whirlpool has provided me with an override for the combination of a normal wash and a gentle spin that comprise a typical Perma-press cycle.On contacting Whirlpool about the missing cycle, they claim consumers no longer want the Perma-press cycle. Puzzled by this statement, I returned to the showroom floor to see for myself. All the washers have Perma-press cycles. Whirlpool goofed with this model. They left it out. They have not provided a replacement machine for a consumer who blows this whistle on their goof. Among the solutions their customer support DID provide: add softeners to the rinse cycle and add dryer sheets to the dryer to reduce wrinkles [by purchasing a high-efficiency machine, we aimed to reduce waste, not increase it]. Among their invalid suggestions: choose the Casual cycle [there is no Casual cycle setting on this machine]; choose Normal cycle, then set spin speed to low [this machine disables the low speed choice on the Normal cycle]; on this machine the Perma-press cycle is renamed Delicate [Wrong. Delicate only swishes clothes back and forth, not robust enough for business shirt colors and cuffs]; on this machine the Perma-press cycle is renamed Colors [Wrong. Business shirts come out too wrinkled on Colors]. There has been nothing I can do to convince Whirlpool that they produced a lemon in this model [Model WTW6300WW0, Type 580] and should replace it with a normal washing machine. I have tried for years, only for Whirlpool to come to the same conclusion: its the consumers problem now, not theirs.

Ive had this refrigerator at an upscale rent house for 2.5 years. I have invested over $1,000 in repairs, all of which happened after the one year warranty was up. Now I have to replace it completely because it makes a loud noise that my tenants cant stand. Dont buy this unit.

Regarding a Whirlpool Refrigerator (model ET8CHMXKQ04) purchased in 05. I dont remember exactly when the problem began but the freezer starts its defrost cycle, water drips down through the refrigerator compartment (soaking all paper/cardboard covered products), collects under the crisper trays and eventually spills out onto the floor. Its a river of water that requires a towel to collect.I believe whats missing is some sort of collection funnel and tube that catches this dripping water and delivers it to the evaporation tray behind the base cover plate under the refrigerator. Obviously, Whirlpool has no quality control nor does it do any field tests to ensure their products are designed and operate properly.

My landlord replaced our old Whirpool topload washer with a Whirlpool HE topload machine last year. Looks sleek, lots of settings BUT IT DOES NOT GET CLOTHES CLEAN - not on any setting, not if loaded as recommended or under-loaded, not if I use more or less detergent, and not if I follow all the tips for getting rid of residue. This machine so under-performs I have to spot clean my clothes AFTER I was them. And were not talking deep dirt or grime here, or things that need special treatment, Just ordinary dirt dirt, to which the machine adds gray streaks of dirty water residue. Thank God I didnt buy this turkey for myself -- I will NEVER buy one of these machines. I did two small rugs today and they came out dingier than they went in. These machines should be recalled. If I could give it less than one star, I would.

Moved into a house with a 2009 Gold Series Dishwasher model GU2475XTVY0. It has never worked since we moved in 3 years ago, always left dishes musty and poorly cleaned. We basically used it as a rinse/dry and pre-washed everything by hand. Even then it would mold up frequently and required manual cleaning. Total piece of junk, but looked really nice, stainless finish. Yeah.Latest chapter is it completely stopped working. Called a tech out for the usual $80+. His advice: this is a total lemon, and has been from the start. Not worth repairing. So Whirlpool, is this the standard you have now? 5-6 years for a dishwasher life cycle? Noted that my fridge is a matching 2009 Gold series, it has also had several problems with keeping a steady temp and has gone through 2 control boards at a hefty fee each. I guess Im done with Whirlpool, running out of appliance brands to blacklist here...

Whirlpool WRF 990SLAM00 - Im 62, I have owned, and my family has owned a number of refrigerators and never have had any problems. I have been used to my refrigerators and major appliances lasting 15 plus years without any problems. I mostly bought Maytag washers and GE kitchen appliances. I had trouble with a GE dishwasher, out of warranty, but GE was very nice about it and came out and fixed it at no charge, then replaced it for free when it failed again. (No new problems in 4 yrs.). Then I made the big mistake of going with Whirlpool products in my new house in Florida, where I live half the year. What a mistake. First there was the Cabrio washer. After 1 yr and a week, It would not go to the spin cycle. I called Whirlpool, they said, Sorry, out of warranty. I told them, I only live in this place for half the year, so I have hardly used the machine. The Whirlpool person said, Sorry out of warranty. I asked for a supervisor and they were worse than the first person. The attitude was screw you, you should have bought the extended warranty. I called a repairman who fixed it for 150 dollars. During the spin cycle it gets really loud, but at least it works. Then the refrigerator. I arrived back in FL and the 1.5 year old refrigerator was not cooling. I called Whirlpool and said I needed a repairman. They said, Out of warranty, you can buy an extended warranty for 345 dollars. I said, No, a refrigerator should not fail at 1.5 years, send a repair man. He was great, but said the unit had a Freon leak somewhere in the box that was un-repairable. He told me, You need a new refrigerator. I will now call Whirlpool and see what they will do for me, but I expect little based on my experience with the washer, and others comments above. I will go back to all GE products after this as at least they seem to stand behind their products. Oh, and since Whirlpool now owns Maytag, as Whirlpool owns them now. Sad.

I bought my washer machine because my other one died on me. I was nearly everyday so I needed a dependable machine but also good price. This machine is both and I would definitely recommend Whirlpool.

Some years ago I bought a whirlpool water heater from Lowes and the thermocouple went out. No big deal, so I thought. I went to Lowes, picked up a new one and tried to replace it. It wouldnt thread even though the package stated it was for my model. I went back to Lowes and they gave me another one, same problem. So I called Whirlpool, they said it was a left handed thread and they discontinued it, but they could send me a conversion kit at my cost. So at that point I was 2 wks out so I paid for the kit. I received the same thing I bought from Lowes. I was so frustrated I ripped the thing out and got a new one. That was 2 yrs ago and now I am having the same problem. I called whirlpool and they want me to pay for the replacement part. Mind you, the heater has a 6-yr warranty. I went to Lowes and they wont replace it. They sell items that they dont stand behind. I will never buy another whirlpool item and I will never shop at Lowes again.

Washing clothes is a nightmare. I am constantly removing clothing from the washing machine that have been torn and left with holes. I am utterly frustrated. Because the machine is more than three years old, there has been no solution to my problem. I have now replaced clothing items in excess of $2,000. I am always here that they will send a repairman and yet there is still the problem. This machine is costing me too much money. The newer machines have fixed the problem. There is no gap between the drum and the doorway or rubber piece. I want that piece to stop this nightmare. This machine has taken a dream of mine and demolished the experience. I hate washing clothes but more so having a machine at home and then going to the laundromat to stop the chaos with doing laundry at home.

Whirlpool corporation is one of the worst company Im dealing with, we bought a new home and had new Whirlpool appliance incorrectly installed in Sept 2018, I raised a ticket in Oct 2018 for my dishwasher which doesnt open properly, flamingo services in Atlanta came and unplugged dishwasher saying its not installed properly. I wait for more than 30 days for parts to arrive and my dishwasher to be fixed. Called Whirlpool/Flamingo. Both dont give confirmation as to when the parts will arrive (note they havent been shipped by distributor). Wow seriously??? Please Im already facing inconvenience since more than month on a brand New appliance. They say no compensation no replacement. Only I will have to wait indefinite time for dishwasher to be shipped and repaired. So much of inconvenience and customer service says she will not call me back and I will have to follow up? What service is this, infinite wait??? Mine is still in warranty, #Georgia #cumming

WTW5640X The machine is tearing up clothes of many including mine. I gave them the benefit of the doubt and thought I had over-loaded the machine. Not so. There has been nothing run through the machine other than clothes and bedding. When I called for service 1 1/2 months after warranty is out of date I am told I can have a service call including parts and labor and another year warranty for almost $400. If it werent for the numerous reports online of the machine doing the same to others I might have gone for it. Shame on you Whirlpool. Are you the next GM?

For the second time in 18 months, I have had to replace the top shelves on my refrigerator (Model #ED5VHEXVB01) because the cheap plastic borders have broken. The first time it was covered by the 1 year warranty, but this time (12/11) Ill have to pay $130 just for one shelf. Unless the quality of the product has improved, Ill probably expect to have to replace them again within the year. Needless to say, Ill never buy Whirlpool products again. Im out $130 because Whirlpool will not replace them for free because the product is no longer under warranty.

I have clothes that are coming out torn with large holes, especially cotton items. I dont know if it is the washer or dryer.

I purchased the Cabrio washer during the black Friday sale. The washer was a pretty slate gray. I loved the color and the fact it was a Whirlpool, which I thought meant quality. It was expensive but we were updating our appliances as our 10 year plus washer needed replacing. Big mistake. This washer is terrible. It keeps me stressed. There is not enough water to clean the clothes, my husbands white underwear is always dingy and dirty looking. The sheets are dirty and smells. I try putting bleach on whites before washing and the whites still come out with underarm stains. I tried all the recommendations to no avail. This machine is awful. This was a big financial mistake. As soon as I am able this machine is gone. Will go back to the agitator in the middle, and NOT a Whirlpool. I DO NOT recommend this machine unless you want something pretty because this is NOT a washing machine.

Horrible Customer Experience. After having my Whirlpool side by side with bottom freezer for 5 months it quit cooling (both freezer and refrig portions). This happened on a Saturday evening and Whirlpool was closed until Monday (no emergency service shown on their website for my area). Whirlpool contacted their service agent and they could not come out until Wednesday. Service tech said compressor was bad and had to order new one. Compressor arrived the next day however they could not come back until the following Monday to install. By this time I was without a refrigerator for 9 days. Techs installed new compressor and by Tuesday it quit cooling again! Tech came out the next day and said he thought the problem was the compressor and now says its the evaporator. I had to wait until the next week before they would come and install the new evap. By that time I will be without a refrig/freezer for 16 days. I contacted Whirlpool customer service and talked to several different people and all they would offer me is $50. I will never purchase a Whirlpool product again!

I have bought what I thought my dream washer and would never need to buy another one. I told people about it and could have sold many of them. That was in my first year. Now I am into our second year with them and it quits. It cost right at 500.00 and when I called Sears, the company I bought it from, they charged me a service call and says it will be $585.00 to fix. WHAT? This is a lemon. If I were to buy a car and have this sort of problem they would warranty it. Why not appliances? This is an outrage. This should be illegal to sell.

Have dishwasher wdf530plyw6 less than three years. Will only run on 1 hour cycle. No other wash option works. Called company, wont fix, offer other warranty plan. Utensil holder broke early on.

I purchased a Whirlpool gas top range from Lowes in Somerset Ky September 2013. Model number WFG524SLAB1. The surface is showing bubbles. I contacted Whirlpool and they gave some kind of story. In other words I am stuck with it. Still under warranty but they wont send someone out to look at it. Lowes told us that it could be a paint defect when it was made. If the top starts peeling, it will be a real mess. I have never used anything abrasive on the stove top. As of right now I am not happy with Whirlpool at all and if they dont do something about this, I will never buy another one of their appliances.

I bought my Whirlpool washer/gas dryer 13 years ago and up till now I havent had one service call or repair done on either one of them. I have owned a Whirlpool washer/dryer before and I didnt have any problems with them either. When the time comes and I have to buy another set, there is no doubt in my mind that I purchase Whirlpool products again!

In August 2012 I purchased a side-by-side fridge with indoor water/ice dispenser. The appliance was purchased from Sears and delivered and installed by their employees or contractors. In November 2014 the refrigerator abruptly stopped making ice and began continuously cycling through the ice making process without creating ice cubes. Repairman told me the ice maker needs to be replaced for $300. He stated the control board went bad and the only recourse is an out of pocket replacement of the entire ice maker. A two year old fridge. The fridge has never been moved, abused, misused or dirty. It has only been used in a two adult home under normal household conditions. I would have thought an item that cost $1000 would last longer than two years!

The pilot light went out on our Whirlpool hot water heater. We followed instructions and were unable to relight. Our plumber was also unable to relight so we ordered new parts with associated overnight express costs. The plumber returned and worked for over an hour. When the pilot light came on the burner assembly burned out the new thermo coupling and that needed to be replaced again. This happened again. I would like to join the class action suit as Whirlpool has known about this problem and consumers are paying more than the original cost of the unit for repairs.

I recently purchased the Whirlpool Cabrio washer and it is the worst product ever!! It does not wash the clothes, it tangles it in knots and has ruined all of my clothes because it leaves holes in the clothing. I have had multiple service calls and all of the diagnostics check out. It is a horrible product that should be recalled and Whirlpool customer service does not stand by their product. Their supervisors and customer service is very rude and I will never purchase another Whirlpool product!!! I plan on posting my complaint everywhere possible.

Our double oven was part of our new home purchase so we really didnt have a choice in product. Brand new. Hardly used. The control board replaced because it went bad 2 weeks after install. After one use it had it replaced and it went bad again. Used it once and again same thing. My mom unaware of the issue used the self cleaner as a favor. Well things went really bad. Because the temperature of the self cleaner was too much for the oven and explode and the inside glass shattered. This is not a product that you would want in your home or would recommend for anyone to buy. They do not stand by their product either. Please do not risk your familys life.

After less than 3 years it was the bearings, of course. Then, being handy and not stupid enough to pay the $500 for the whole piece of crap Whirlpool/Maytag tub, we bought bearings from the PartsDr. We just didnt dig deep enough to know that the strators on these things are made out of the cheapest Chinese plastic and are cracked in the SAME TWO PLACES EVERYONE ELSES IS!!! Imagine that? Will scrub my clothes in a river on rocks before I ever buy a Whirlpool/Maytag Chinese again. All front load seem to have the same problems but at least some other companies admit it and are trying to correct it. Will research and as with everything else stay away from the USA/Chinese rusty, corroded junk.

I purchased a Whirlpool refrigerator (model number GX5SHDXVQ02/K02778282) on 9/18/2010. It broke down in 1 year and 8 months; the circuit board control went completely out and ruined all my food. Whirlpool stated I was beyond the 1-year warranty and said there was nothing they would do, except sell me a 1-year warranty for $299. I was at their mercy, so I purchased the warranty for $299 and had the fridge fixed. I would like to be reimbursed at least for the $299 warranty charge. This company should be ashamed of manufacturing such a flimsy product and not standing behind the item to protect their name.

When you first get the washer it looks like it can get the job done. Its the brand name and you trust to get the best clean from the washer. After a couple of months I dont see them clean. It washes with a couple of shakes back and forth and when my clothes are ready they seem like they were dipped in water. Not clean. It has all these fancy buttons for all different types of cycles and loads and they all seem to wash the same. As a mother of 3 kids I want my kids to put on CLEAN clothes. Not clothes that look like they have just been dipped in the water with detergent. I feel a good on cleaning board and my hands do a lot more than these high priced washers.

A reliable machine at a very really good price. A nonsense machine that does a very good job at cleaning our clothes. Has a good number of features that make washing different materials easy and safe for their fabric types.

The dishwasher is quiet and seems to clean most all of the dishes even when there is dried on food remnants. Multiple cycles that allow for light, medium and heavy cleaning. Also the ability for air dry and minimum use of water. The size is appropriate for normal amount of dishes, pots, pans, etc. Stainless steel front with most of the controls hidden. I have always had good luck with Whirlpool products, with this dishwasher continuing with being a quality product for the amount of money spent.

Two months ago, I bought a Whirlpool duet washer and the computer went out, two days after the warranty was up. It went bad that I disconnected the detergent mechanism, which made it work, for now.

Ours is a glass top & has 2 dual burners & we are very pleased with that feature. The oven however takes quite long to preheat & the alert sounds are so weak you can barely hear them. It was a rapid purchase on a sale item. I wish we had shopped a bit more.

The lower door closing cam has been replaced at least twice. The door continues to make a very loud noise when opening and closing. The refrigerator, a 2007 model came with the house I purchased in 2012. The refrigerator works very good, but the loud noise from opening and closing will wake a hibernating bear. The last repairman (from Sears) told me that the doors had been recalled, but I dont know who to contact or how to go about getting the replacement doors and getting them installed.I have a Home Warranty, and they sent Sears out twice to repair them, but after opening and closing 2-3 times, they go back to the loud noise. I have no idea where the refrigerator was purchased. I dont really want to rate my experience since I think the repairmen did all they could. I simply think this is a bad manufactured door problem, and I just want them replaced. The refrigerator works good, and I cant afford to purchase another just because of the doors.

We purchased a Whirlpool Gold Induction range, model#WF1910H0AS0, from Lowes Home Center for ~$1700.00, about 1.5 yrs ago. One night my wife was cooking dinner on the stovetop and she heard 2 loud pops and the whole cooktop went dead. We had Bobals appliances repair look at the range and they gave us an estimate of $800.00!! to replace the module board. The repairman said the module board had shorted out and burned. Thankfully my wife wasnt electrocuted. I contacted Whirlpool customer service, they said, There isnt anything they can do. The warranty is only 1 year. I also contacted Lowes customer service. They told me the same thing as Whirlpool, nothing they can do, 1 year warranty, etc. I have the part# of the module in the stove, W10390743, serial#31811552. After an internet search, this part # had been superseded, which tells me Whirlpool knows they have a problem. These ranges need to be recalled. I plan to contact the US consumer product safety commission to initiate a recall. Please inform consumers if they have this Whirlpool induction range with this problem, to also notify the Consumer product safety commission.

We purchased our refrigerator about five years ago and we have dealt with it freezing up constantly. The coals and vent are at the bottom of the refrigerator. I believe that is a lot of the problem. We have continuously blowed off the coals to keep it from freezing up but sometimes its still freezes up. I do not recommend the two-sided door Whirlpool refrigerator.

Bought a home with a Whirlpool WRF540CWBM01 french door refrigerator circa Oct 2016. The unit stopped freezing/cooling and the appliance guy replaced a relay and this did not help. I called Whirlpool to check on the warranty, only 1 year. Then, I called the extended warranty and they wanted $342 for 1 year and $567 for 3 year but wanted 60 days before this would go into effect. Hmm, wait 2 months w/out a working fridge, great idea. So, after 2 short years the compressor failed and nobody will attempt this job and cost is too high. Had to buy a new GE fridge w/ a 5-year parts/labor covering this type of issue. Whirlpool needs to fix these issues. Very disappointed.

As part of a new home purchase from Pulte, the combo oven/microwave can with the house. After one year of usage, the oven liner started the pile and crack. We have a two year Whirlpool warranty through Pulte our builder. When we called the dedicated line for Whirlpool-Pulte to report the issue, we were told that Whirlpool must send a technician to take pictures and see what is going on. The technician shows up and declares that the oven is damaged and repairable. But Whirlpool reject to replace the unit claiming that this is a cosmetic issue and it must have been reported to them within 30 days from buying the home, as this is their policy for cosmetic issues.We did some research on our own and we found out that Blue color liner ovens have a well known issue, but Whirlpool keeps putting these into their products. Our builder is not able to get them to replace the unit as well. I will not ever buy any of Whirlpool products. Be aware if you want to purchase any Whirlpool appliances, warranty to them means nothing, even when they know that they are shipping products that have faulty into consumers.

I bought a new Whirlpool electric range in the spring of 2008 and purchased the extended warranty from Leons. The oven worked fine for the first three & 1/2 years, but then the bottom element in the oven seemed to have stopped working. The top element would still come on, in an effort to keep the oven at temperature, but was not effective.I called in a repair. The technician showed up, turned the oven on, noted that the bottom element did not come on properly & replaced the motherboard in the control panel with no further diagnosis. The oven worked for approximately 9 months and then the problem recurred. I called in another warranty repair. This time when the technician showed up, he turned the oven on & told me he was going to order a new bottom element, which he installed about a week later, again, with no further diagnosis.Now, here we are again, one month off warranty and 6 mos since the last repair, and again, the bottom element in the oven is not working correctly. I reported the issue & my dissatisfaction to Whirlpool and was basically told, How sad, too bad - hardware components fail and theres nothing we are going to do about it. Seriously? This range is just barely 5 years old and has a history of repeated problems with the bake function - obviously, something is defective in this product.I can see it, if I had not had any problems until this point, but when the same issue keeps coming up & obviously has not been correctly diagnosed and repaired, I would think they would have enough integrity to offer some kind of help or solution. Given the history here, its highly unlikely that Im going to be willing to spend big bucks on another attempted repair that, in all likelihood, will be merely a short term band-aid, so Ill probably have to buy another new range - which I cant really afford right now. Trust me, it will not be a Whirlpool & it will not be from Leons.

Whirlpool front loader duet washer WF9400SW01 - I bought this washer brand new in 2007. The rubber ring by the door started to grow mold after 2 years, the washer collects water after wash. Water was dripping down to the drum and sit there. If I forget to check and drain it by turning on in the rinse cycle, it wets the entire floor. And it sounds like a freight train after 4 yrs when it spins. My last washer lasted 20 years and it was a whirlpool top loader. Thought I might get that with this one.. but NOT.

My issue is I believe that Whirlpool should pay for my tub and bearing part because the washing is only 16 months old. Because it went over the one-year warranty by four months, I shouldnt have to buy this part considering it is such a big break for such a young washer. Please advise if Whirlpool will assist me with this issue.

Whirlpool side by side refrigerator/freezer Model #GSF26C5EXB. LESS than five years old and the ice maker is not working! Bought at Lowes. Great service. Out of warranty now. Lowes sent a repairman and it has to be replaced. I called Whirlpool and they said sorry. THATS IT? Ice makers dont ever last five years now? Unreal!

I bought my topload washer 2 years ago along with a dryer. The past month, the washer started sounding like an airplane, ready to take off, whenever the spin cycle was on. Then, it started to not start at all on certain cycles or would start to pump water in and then stop suddenly. I had a repair man in today, and it was not good news. He told me that he sees this a lot, especially with the Whirlpool washers and it is costly. The bearings are shot and will cost close to $500 for parts (alone), not costing the price to have it repaired. So now, I have called Whirlpool. The people there are very friendly and sympathetic. But even though I went as high as the supervisor (the highest authority I could speak to), he told me my washer is not on the recall list! I asked what it took to get it on one. Basically, my complaint was filed and end of story. Well, not quite. The supervisor was kind enough to give me the address for the Head Office for Whirlpool Canada. So people, start writing into this address and bombard them with your frustration: Whirlpool Executive Office, 200-6750 Century Avenue, Mississippi, Ontario L5N 0B7. If you have spoken to Whirlpool, ask for your reference number pertaining to your case and include it in your letter along with your phone number. In the meantime, I will be writing a lengthy letter; and I also went out today and bought another washer! Yes, it was not a Whirlpool, and I will never have another Whirlpool appliance in my home. And I will steer anyone away from this brand name. Good luck to all and start writing!

Purchased gas water heater from Lowes in 2012. Had no problems until July 2018. Its under warranty but have had to replace the control valve completely and the burner 5 times and it still is not fixed. Dont waste your money. Buy something else.

House is 3 years old, builder put in all new Whirlpool appliances... first 2 years dishwasher leaked causing 18k in water damages... now the microwave just went out. BUYER BEWARE... DONT BY ANY OF WHIRLPOOL PRODUCTS POO-POO-POO. Unfortunately none of our products were still under warranty, since they were over a year old at the time they broke down. NEVER BUY FROM AGAIN!!! SHAMEFUL COMPANY!!!

My Cabrio is only 4 years old and it stop working properly. I call a service technicians to repair it and after aol $45 service charge level, he tells me that it has a Motor capacitor defect at a cost of $360 to repair. So I have paid useless piece of junk. I out and purchased another washer only $150 more than the repair. I will never buy a Whirlpool product again. My last washer a Maytag (before Whirlpool bought them out) lasted over 20 years. So if you do not want to buy a new $600 washer every 4 years. Stay clear of Whirlpool.

I’ve had this washer since October 2018. Worst purchase ever. It does not clean the clothes nor does it put enough water in it. I’ve tried the deep water option too and it’s for sure still not enough. I don’t understand how they even thought that this was perfectly fine to sell. If I could’ve taken it back a month after having it, I for sure would. And no one will buy it because they’ve read reviews of how it’s terrible. I wasted $900 on this washer. I have the dryer also which works amazing. The washer just sucks something terrible. My husbands military uniforms always look dirty and a lot of the clothes aren’t ever wet. I’ve finally seen a picture of how you’re supposed to have clothes in there. Why in the world would you only allow barely a layer of clothes at the very bottom to be cleaned by the agitator? Why would you have this huge drum only to put not even a load in there? This was such a waste Whirlpool and I’m glad I’m not the only person who has the same issue. I will never purchase another Whirlpool washer, it’s upsetting I can’t currently get rid of this crap washer I have now.

I bought a new home from DR Horton with Whirlpool appliances. All of the kitchen appliances were Whirlpool which came with a 1 year warranty. After closing on the house and getting in, started the dishwasher for the first time, it started leaking water instantly from the bottom of the unit and spilled all over the floor. Tried to contact the builder/inspector who asked us to contact Whirlpool. Called Whirlpool and I was kept on hold for over an hour before someone answered. The rep was so adamant talking all unrelated things and said that she cannot do anything for another 15 days. After escalating to the supervisor, it was the same response. The service at customer care is so bad with no fix in sight. I am not sure what they are going to do with the appliance and not sure whether they come and fix it or keep me waiting. Very unethical, the way they talk to the customers.

After reading all of these reviews, Im not surprised at the negative comments. My husband and I owned a Whirlpool washer and dryer for 25 years prior to them both dying the same summer four years ago. I absolutely would not purchase anything but another set of Whirlpool washer and dryer because of the longevity of our previous set.We bought the Cabrio set 4 years ago this summer. After two years, we discovered it had a slow leak at the back hot water valve and underneath it somewhere when it spun and it had slowly leaked under the wall into our living room which eventually caused our hardwood floors to buckle. We had to replace the flooring in that section at a cost I will not even say and had a repairman come out and fix the lid lock, leak where for some reason there wasnt a washer in the valve area, underneath and the problem with the spin cycle. This was at a cost of around $200.00. Of course our one year warranty had run out. The next year it did the SAME THING AGAIN!!! Although we caught it quicker, we STILL had to replace a small section of hardwood flooring and have the machine repaired yet again at the tune of approximately $200.00. Now, as I type, our machine has yet again flooded our laundry room one year later and I will have to call a repairman in the morning yet again! Its becoming an annual and costly thing!!!I came across this site while looking to see if by chance this machine had been recalled and we would be able to get another one at no cost since we have already paid a fortune for the errors it has caused. I will be reporting to the Better Business Bureau and writing YET ANOTHER letter to the Whirlpool company with the hopes that they will recall this machine!! If enough people protest and report this shoddy workmanship, maybe they will!!!

We bought a new Whirlpool Dishwasher. Installed it, wife used it for two loads. The third time she tried using it the door sprung and it no longer latches. After two weeks of calling Whirlpool, we finally had someone come out to fix it. After the repairman took a hammer to the frame he stated that it had been dropped. He wobbled the dishwasher back and forth with his hand. He said the frame will never be correctable and we will always have problems. After another week we got a hold of Whirlpool and were told the repairman has ordered parts to repair the dishwasher. Whirlpool is hoping it will hang together until the warranty expires. If the dishwasher were fixable that would be fine. However, when the repairman who has years of experience in his job tells me it will never be right and will always be a problem, I believe him.

AquaLift cleaning system does not work. My oven was barely dirty and I had to scrub with the special sponge to remove baked on food after I did the cleaning system twice! Rust is also showing up on the drawer which they refuse to repair because it is ONLY COSMETIC! Stove is 16 months old.

WHIRLPOOL WASHER FOR SALE! Your clothes will come out just a bit dirty, but thats OK isnt it? (You can see for yourself.) Oh yeah the Smell. OMG, its a heavenly Wet Dog smell. I know youll be as happy as I am with this WHIRLPOOL CABRIO WASHER. I almost forgot to mention, that most clothes will come out dry (not because of the high power spinning cycle) so youll save on your power bill, since you’re not using the dryer... This is a must have WHIRLPOOL CABRIO WASHER - NEW, ENERGY EFFICIENT. Youll use little to no water, another savings! But youll spend a wee bit more for the HE detergent, sorry! Oh yeah I forgot to mention its still under WHIRLPOOL 1 YEAR WARRANTY. Youll BE GLAD YOU PURCHASED THIS WONDERFUL MACHINE... Just as I am! :-)Back ground & Information about problems: A) We purchased the Cabrio Model# WTW5840BW0 washer 8 months ago and it has been nothing but trouble. And yes Im very busy in the summer - always on the go with school, kids, vacation, homework, finals, and work, etc. For the past 2.5 months. Started off by not spinning out, first problem. Does not fill up on deep washer cycle. Clothes come out as dirty as when I put them in. I have pictures. Some clothes never get wet; no water touches them (Small/Large loads). Now whites are coming out with yellow blotches on them. The clothes smell like Wet Dog - yes wet dog. Ive used the Powerball cleaner three times in 8 months. Yes, a service man has been out. He recalibrated everything. Now it’s worse. He is/has ordered ALL new computer parts, and I do mean ALL. If you need to replace every computer part on a brand new machine, I feel as if this alone, is a red flag… Wouldnt you agree?Im not happy with your Whirlpool Cabrio Washer and no longer want this washer. Maybe a different one, but not this one! It has been nothing but a headache. What can be done? Ive called Whirlpool USA 4-5 time being on endless hold @ the 800-253-1301 number and finally today is the first time talking to a rep. The young man was nice; however Im still no closer to getting this machine fixed today! Ugh. I would not recommend the CABRIO WASHER to anyone at this point. You can understand, cant you? B) Sad ;-( I had to tell my husband he was right and I was wrong about the new washer, and not to mention the smell he has been complaining about. Yuck...Explanation: I had washed towels in the new WHIRLPOOL and did not get around to folding them. Then after washing last night outside (yes outside) in the ole GE. I was folding the towels and happened to pick up the first set washed (Whirlpool); put them to my face and sniffed, yuck! WET DOG came to mind. Then sniffed the ones washed in the GE and he was right. I was wrong! Ugh... A $800+ Whirlpool is in the laundry room yet, Im outside on the deck - again yes Im hanging out with the mosquitoes on our deck washing clothes with the good ole GE. (It’s outside because it need a shutoff switch, or something like that.) Lesson learned the expensive way, dont buy a computerized Whirlpool washer. Its money down the drain... Needless to say Im not happy at all with this product.

I purchased a Whirlpool French Door refrigerator (G16FDRXXY07) from h.h.gregg appliances and electronics in Columbia, South Carolina, on August 3, 2012. It was delivered and installed on August 11, 2012. It functioned well for three weeks, and then temperature of refrigerator dropped to 25F. Vegetables and eggs got frozen. I made a service call to Sloan Appliance Service as soon as I was aware of the problem. In the 3rd visit, the thermometer was replaced after troubleshooting. After replacing the thermometer, the temperature of the whole refrigerator got higher than it was supposed to be. Refrigerator got around 53F, and freezer got 34F. All foods in the refrigerator got spoiled. In the past six weeks, the company sent technicians to my house to check the problem, and they tried to fix this refrigerator for 5 times. The situation got worse and worse. I have not had a functional refrigerator for 6 weeks. A technician came with a compressor on 10/22/2012 to see if replacing it could fix the problem. When he cut the copper pipe, he found that refrigerant was leaked out. There is no refrigerant at all. He refilled refrigerant without changing compressor. Because he thought the leak was slow, it should be caused by the evaporator. He thought it should work and last long enough when a technician comes back with evaporator replacement. It turned out what the technician thought was wrong. The temperature of both refrigerator and freezer did not drop to normal, 53F/34F. The problem persists. I called Whirlpool customer support line several times. The response I got was that Whirlpool would not replace for having manufactured a faulty appliance during manufacture warranty. They can only keep sending technician onsite to check and repair. For 6 weeks and 5 times onsite visits/repairs, this newly purchased refrigerator still does not function.

I bought the Whirlpool French 4 door fridge WRX988SIBM 01. I like the way it stores and layout (other than the icemaker taking the entire left door out). But I got a lemon, I bought the Lowes 5 year warranty (with the 4 repairs replacement). The fourth repair and dead declaration was 5 years and a week (so just out of Lowes extended warranty by a week). The Death Certificate repair guy said they dont make em like they used to. So I am now buying another fridge - trying Samsung this time. Every fridge has a lemon once in awhile and with my luck... Well you can thank me for taking it off your hands! :) I am averaging 5 years per fridge. Thats a lot of money and I expect to get at least 10 years life on a major appliance.

I had purchased this washer from Lowes last September and had problems almost immediately. First of all the lid would lock and hold my clothes hostage till it decided to reopen which could be days. Finally it never opened again. Called customer service and sent someone out. It took almost a month to get it back to running. 1 week for him to show up then 2 more weeks for the part to come in 1 more week for him to grace me with his presence again. Had to call again because the mother board then went. Another month. Now just out of warranty I go to wash and its dead. No lights on nothing. This machine is the biggest pile of garbage and waste of money I ever spent. Barely made it 1 year.

Does clean well but I notice that even on heat drying there is still water on the inside of the door when I open it. I have loaded it up and even the glass baking pans came out sparkling. I would recommend this middle of the road priced dishwasher.

I bought a top of the line Whirlpool front load washing machine (WFW97HEDW0) and drier with my new construction house. After a few months the washing machine began making a loud, banging noise during the spin cycle. Then about a month before the 1 year was up the unit broke and dumped all the water in the drum into the catch pan it was installed on. I called for service and someone showed up in about 3 days. The tech opened the unit and found that the plastic/composite drum the spin unit was contained in split in half all the way around. The tech exclaimed he had never come across this issue and would report in what he found but that he did not have the part and it would most likely be a whole new unit but that its up to whirlpool to make the call. I would find out that whirlpool had decided that the unit can be fixed and they have ordered the part and would call to schedule the repair.A week went by, with no word. I called warranty service company, Via Services, and they tell me that the part is on back order and that it would be two more weeks before it would come in. Now were looking at being without a washing machine for a month. I communicate this to the builder and they somehow get whirlpool to come out a week earlier than they said they could. The day came for the repair and two techs take nearly 8 hours to repair the unit (how is this efficient?).After the repair the unit ran with an odd noise that I attributed to the way it was stacked. A month goes by and two days after the 30 day repair warranty I go to do a load of laundry and the unit turns on but wont run. I called for warranty work because it was clearly not repaired sufficiently. I schedule a tech visit which is for a week after. The day come and the tech says he cant fix the unit without charging me for the repair because it is now out of warranty and if I have the extended warranty then I need to set that up with the extended warranty group. I send him away because I had just paid for the extended warranty. I called whirlpool for the extended warranty work and they schedule a repair contractor to come out in 3 days.The repair contractor calls me directly to confirm if the unit is side by side or stacked. I let them know that the units are stacked and they say they cant repair it because its a two tech job and they dont have enough techs. They send me back to talk to whirlpool. Whirlpool then notifies me that because its stacked I have to either unstack it myself or hire someone to unstack it for me. Well, I cant unstack the unit by myself and why should I have to pay someone to unstack it when thats what the unit was designed for? At this point I am going back and forth with the builder to get a refund so I can replace the unit. I will forever steer clear of any whirlpool or subsidiary products. The products are flimsy and the service is no better.

We have owned Whirlpool Oven/Range for 3 years, and about 4 times a year, on oven setting over 400 degrees, we get an error message, beeping, and the oven needs to be reset. We also own other Whirpool appliances, and caveat emptor. Buy another brand, please.

This refrigerator was already part of the appliance package that came with the property. I dont think if I had a choice, I would choose this brand. The stainless steel finish has rust spots, the top shelf has cracked and it is less that 5 years old.

I bought a Whirlpool Cabrio 2 years ago and until last week it was fine. We got an error message that said we had to call for service so we called a local whirlpool repairman. The repair guy told us it was the control panel and it was going to cost between $400 to $500. He also said that he works on a lot of whirlpool washers and this is the first time he saw a machines control panel fail. He recommended that we call Whirlpool.I called Whirlpool customer service and after waiting on the phone for 40 minutes I was quickly transferred to customer resolution and was told that since I hadnt purchased the extended warranty there was nothing that they could do for me. I kept asking her, There is nothing that you can do to help me? And the consistent answer was no. I will never buy another Whirlpool appliance. This has been so frustrating to have an appliance that looks brand new and wont work. The manufacturer wont even try to help with fixing the problem. Amazing AWFUL CUSTOMER SERVICE.

It’s just a month old not even - and the dishes are not coming out clean. The cups are stained and I don’t feel it’s clean as it should be given it’s a brand new machine. I would not recommend this particular brand in Dishwashers.

After just 22 months I need to shell out $300 for a new microprocessor. My Miele lasted for nine years. In the olden days washing machines could last for 15-20. Do not buy Whirlpool, from what I understand its a dying company...

My complaint is basically the same as all the others. Clothes do not come clean in my brand new Whirlpool washer. Ive had two other Whirlpools, and they were fine. This one, however, is a piece of junk. One of the main problems is that the washer is designed to use only lukewarm water, even on the hot setting, it does not use hot water. Another problem is too little water. Another irritating factor is the constant locking of the lid. Another problem is the constant starting and stopping of the agitator. This cannot be good for the motor. Im at the point of giving away my new washer which Ive had for exactly one week. This is a totally inferior product, and I feel that I have been really ripped off.

After one of the door shelves in our new refrigerator cracked, I ordered a new shelf from our local agent Neuman Appliance repair in Ashmore, in July of this year (2014). I was told that it would take a while as Whirlpool were notorious for poor service; however, it is now the middle of September, and we are still waiting!When we ordered a new part for our dishwasher from Fisher and Paykel, we received the part in just 3 days. I mention this to give an idea of what good service should be.

I have a Whirlpool suite. Stove is fine...refrigerator is awful. Froze all the food in fridge. Cost me 100’s to replace. Put in new thermostat. Now sounds like a freight train. Bought in April and the filter already needs to be replaced to the tune of $81.

I have had to replace the thermostat 3 times. Worst fridge I have ever owned. Lost lots of food and time and money that I will never get back. I will never ever buy another Whirlpool product again. Aint got time for that.

I bought a whirlpool water heater at Lowes 4 months ago, and it has stopped working. I called the customer service number and was treated so unjust. I told them that I had just had it looked at by a plumber and he said that the water heater needed to be replaced, I told the whirlpool represented if what the plumber had just advise me. So I asked them if they could just replace it, the customer service representative told me I had to call another number to have their service people look at it and that wasnt for another 10 days. At which time I asked the representative what was I to do without hot water for 10 days. She told me that they could only schedule it that way. So Im here to tell you all please please please dont ever Buy anything from whirlpool because they will not back it up! I on the other hand just lost $500 and went out and bought a Rheem water heater instead.

When I purchased my Cabrio washer 31/2 years ago I didnt bother to check reviews since Whirlpool was suppose to be the best of the best. An expensive lesson! A washer that spits out codes?!?! Whos got time for this? We paid 899.00 plus taxes for it, now we paid a repairman 99.00 to tell us its not worth fixing. He said the bearings were completely shot. As he was leaving he said his next service call was for the same type of washer! Whatever happened to appliances that last! Going green is all the rage but yet everything from cars to appliances is built to last only a short while. Judging by these reviews I cant believe Whirlpool didnt recall their garbage!

I purchased a washer and dryer from WHirlpool in March of 2019 based on the good word of mouth information I have heard from others. Today I reported to WHirlpool customer service how all my brand new towels were destroyed during the week of 9/8/2019. The towels were purchased on 9/3/2019 and are now unusable due to a defect from the washing machine. I called into the customer service to ask what they can do, they completely refused to cover the cost in any way. Original cost was $448.00.

I waited years to buy this machine. I hate it!!! I agree with the other bad reviews. It destroys clothes. There is barely enough water in it to cover the bottom of the machine much less the laundry. Even deep water is a joke. It does not clean. I put it on the hottest water temp and I can put my hand in there and it is barely warm (it is not my hot water heater). My lightweight comforters come out all tacky and grungy in the middle. The softener dispenser (I use vinegar) dumps in the laundry (no it is not over full) (no I do not slam it shut). I can not let anything soak because the machine will drain after a few minutes and all my detergent, scent crystals etc. are all wasted. I feel like I have to take a survey and complete a questionnaire every time I do laundry. Can someone tell me how to put a comforter in there and leave that little middle eye open? They say the water saver is government regulated? Yup I need the government to do my laundry... I believe in saving water. I have a water saver toilet, shower, faucets. However I can not clean dirty jeans in a gallon of water. My clothes do not even get wet. How does whirlpool get away with advertising this machine can do king size comforter? The gentle cycle will tear apart anything I might put in there because there is no water and that blooming thing just twist and turns so it tears anything delicate. This is the 21st century. I think I should not have to babysit my washing machine. Why should I have to readjust everything in hopes it might be almost clean??? Place this here and that there, wipe the lint out before doing dark laundry. This machine belongs in the dark ages. It is so complicated yet it achieves nothing. A big rip off. I so tired of crying over this purchase. I hate this machine!!!

I purchased a Whirlpool refrigerator for my condo in February of 2012. During the past six months it started to freeze everything in the food compartment, and then during this past month the freezer started to slowly die. Ice cream became soup. After calling repair and examination it appears the fridge has basically died and it would have cost me over $500 to fix a $570 refrigerator. That type of lifespan is unacceptable. Before energy efficiency demands from the government, refrigerators lasted much longer. In the 50s, 60s, the refrigerator my parents owed lasted nearly 30 years. Am I expecting too much? Apparently so. I went out and purchased a Frigidaire this time. Hopefully, Ill get a few more years out of that one (Not happy).

Bought a Whirlpool 25 cu ft side by side in 2011 and now just 4 years later the compressor is bad. Called them and they only have a 1 year warranty, which is nothing for a compressor. They told me for $350 they could replace it and it be good for only a year. Not going to sink more money into a product even the company has no confidence in. The repairman advised to stay away from Whirlpool as they were not the company they used to be. Also the salesman at Lowes where it came from said they used to have a 5 year warranty but changed several years ago and the quality also went down. We have had refrigerators last 25 to 30 years in the past but no more thanks to modern technology. Thanks a lot. STAY AWAY FROM WHIRLPOOL!

Purchased Whirlpool set from Lowes March 2016. Washing machine is not worth the metal its made from. Clothes are dirtier after the wash. All white linens are ruined! Clothes wont rinse or spin dry. Whirlpool wont reply nor will contracted repair return. The last repairman told us we would be better off taking the clothes out back and wash with hose because the Cabrio is useless and nothing can be done to fix it. I contacted place of purchase (Lowes). They wont help due to not buying warranty thru them. Stuck with the worse washer ever... never again Whirlpool.

I purchased the Whirlpool Cabrio washer and dryer about 5 years ago. I wanted to pay for a good pair to last a long time for the money. We have had a repair man out twice for the washer. They ended up replacing the computer board. It worked fine for a few years. Now, it keeps getting the unbalanced error code for almost every load of clothes that we start. Sometimes, it takes 20-30 minutes of rearranging the clothes to get it to finally work. I have had to manually set it to finish the loads on a number of occasions. It is so time consuming to do laundry due to having to play with the clothes to get the loads to finish. Plus, I dont know how many times it has woken up my grandkids because of the loud thumping noise it makes when it gets unbalanced. I have never had a washer do this. I would expect when you pay big bucks for an appliance that it should last a long long time. One usually gets what they pay for. I should have bought a cheaper pair. Then, they probably would have lasted 15 to 20 years.

Purchased a Whirlpool range. Shopped around for several weeks before I found what I thought was a good price and with a rebate! Ive owned the stove for 2 months and 7 days... guess what? The stove broke. The burners popped. I called to have it serviced and remember that it had a rebate. I never received any paperwork on the rebate but figured its Whirlpool, good company. Wrong... its not that I didnt have the rebate paperwork but the rebate has expired... even though I didnt get any paperwork nor was there any mentioned of a time frame. Dont get me wrong if it had been 1 year or even 6 months... really 2 months!!! So not only did I not get the rebate of $100.00 I have a broken stove! So tired of being ripped off!

This Whirlpool Duet washing machine is the worst purchase we ever made. The first problem I had was that after delivery, the balancer broke and it had to be returned to the store. 3 months later, my computer board went out. I have to wash twice because my clothes are not clean. 2 months ago, my hardwood floor was almost ruined because water was pouring out the soap dispenser because a sock sucked in the rubber hose and stopped it up. Today, Im unable to use my machine. Whirlpool should recall this machine. It’s too expensive and not worth the money. I do not recommend Whirlpool and will not buy any Whirlpool products again and will replace all Whirlpool products in my home.

Bought Sep. 2012. April 2016 stopped cooling. Four visits over 4 weeks, various parts replaced, coolant refilled. Stopped cooling again soon after first 3 visits. After 4th visit cooled moderately (42 degrees) for 5 weeks. June 24, renewed service contract for 1 year for $112. July 12, stopped cooling! Took 8 days for service person to arrive; 5 days for him to tell Whirlpool that repair needed 5 parts, one of which is no longer made! But they sold me a service contract?? 16 days after initial call, Whirlpool says my case is in adjudication, which will take 7-10 business days. So I wont know what they are offering till Aug. 8th-11th. Four weeks living out of a cooler. The product is rotten, and the service is worse.Just recently discovered that all this time when I thought I was talking to Whirlpool, it was actually sub-contracted to AIG. Yes, the AIG that needed a massive government bail-out. Whirlpool customer service refused to talk to me; referred me back to AIG. The only other all-refrigerator (no freezer - I have a 20-year-old Sears freezer in the kitchen that works just fine) I can find is an inch too tall for the space. But I plan to spend for my handyman to raise the cupboard floor above, rather than buy another Whirlpool! Most of May, four weeks in July/Aug without a fridge. Hours on hold. The first service firm they used was incompetent, couldnt find the cause. I wonder how much of my $1,353 purchase cost, and my $112 service contract theyll refund?

We bought a Whirlpool refrigerator/freezer from Lowes 4 years and 11 months ago. It apparently sprang a freon leak somewhere... repair person cannot tell until they take it into their workshop which will cost $300 - 400 just to find! And then there is a strong possibility that the compressor is toast. I called the company and they were not willing to help out at all. Why should a refrigerator only last 5 years (technically less)? I am not buying another Whirlpool and am looking for refrigerators that have a longer warranty on their compressors - LG which has 10 years! Whirlpool cant do that????

I have called Whirlpool multiple times because our washing machine model #WFW9290FW has been out of service for 5 weeks now. I have been informed that I need part #W10604640, which is on back-order and they wont give me any idea of how long it is going to take to get this part replaced. Apparently, there are 96 total people who also need this part. I find it hard to believe that a company this big would not have this part on hand and they would not have any idea how long it would take to get it replaced. I asked them to give me a new washing machine for free to replace it because of the poor service and the unreliable washing machine. They told me they could give me another washing machine at 40% off, but based on the lack of follow-up and the amount of time that has passed since my initial call, I dont want another Whirlpool product. This is the worst customer service ever.

Two years ago, I bought your new stove. It was under warranty. The computer is messed up. They came and they did not fix it. Warranty is off. It hasnt worked right since I got this stove. Who is going to make it right? Its only two years old. Fr2 v comes on when turn on. Oven have to turn power off to get it to work. This stove sucks.