There is a chronic and well-known problem with recent French door, bottom freezer refrigerators sold by Whirlpool, including the the brand names KitchenAid, Jenn-Air, Maytag, and Amana. The problem is caused when the defrost drain freezes, preventing defrosted water from reaching the evaporation pan. After enough water builds up, it overflows along the front of the refrigerator. In my particular case, we have wood floors and they were ruined by the water. After doing some investigation on the internet, I have learned that this problem affected approximately 1,500 model numbers sold under these names. These model numbers are listed in a Technical Service Pointer issued by Whirlpool.In August 2013, after experiencing several years of problems with these units, Whirlpool issued a Technical Service Pointer W10632338, advising service technicians that a new P Trap drain tube kit was now available, and suggesting that the defective duck bill check valve should be replaced by this new part. The problem for years had been that the rubber duck bill check valve would, over time, become sticky (or tacky) and would then not open - causing water to build up above it. Eventually, the water would freeze and since newly defrosted water could no longer escape, it would build up and eventually overflow.From what Ive seen online, plus a conversation with the Sears technician who come out to diagnose and repair my leak, I am convinced there are many thousands of customers who have experienced this problem. Because it takes a while for the rubber check valve to become sticky and no longer open, it is not uncommon for the problem to not appear until after the standard one-year warranty has expired. From reports, Whirlpool has sometimes acknowledged the problem and effected repair of refrigerators no longer under warranty.But what about those customers, like me, who have experienced water damage to floors and cabinets? Shouldnt Whirlpool be liable for those repairs, too? Id be interested to know if anyone knows of plans for a class action lawsuit.

It was about 6 years after purchase that the ice maker completely quit making ice. To change the filter you have to get down on your hands and knees to do so. If youre elderly, this can cause a problem. Overall, it was a good refrigerator.

We bought a Whirlpool Cabrio washing machine a year and a half ago. It started making loud noises over time and finally stopped. Whirlpool did advise us that it was out of warranty but suggested they send a factory repairperson out. They told us depending on the problem they might pay the bill. It turned out that a nut holding the pulley had not been tightened up properly at the factory and had no restraining device, so it simply rattled off over time. Since we dont use the machine that much, the problem went past the 1-year warranty. It cost us two hundred and fourteen dollars for repairs. I could have put the nut back on myself for free. The service guy also said they had multiple similar problems and I should contact Whirlpool and they would probably work with me. No chance. They only kept repeating that it was out of warranty. I even talked with a supervisor who said the same thing. I asked to appeal further and she refused to give me anyone else I could contact. I asked for their legal department information, and she said she did not have that and I would have to get that through my attorney. What a joke. No more Whirlpool for me.

I had purchased a Whirlpool Refrigerator Side-by-Side ED2KHAXVS in Jan. 2013, the fridge had stopped working in the last week in 2014. I am out of a fridge as of today 01/13/2015. I did not have an extended warranty, I have called Whirlpool in Michigan and inquire if there has been any complain about the fridge, my question was not answered! I had bought the refrigerator from Karls in Fairfield, NJ. I found out from the repair person that I needed a new starter and a new compressor, I was surprised to have learn that the major parts do not have any guarantee on them beyond the warranty. WHY IS THIS REFRIGERATOR IS NOT ON THE RECALL LIST?

I had a perfectly good Kenmore range, but I didnt like the color. I purchased a Whirlpool 30-inch gas range at Lowes. I had problems immediately! The repairmen were at my house 6 times within the first year. My warranty expired and they wanted me to pay for an extended warranty. I refused to pay any more for this piece of junk! I fought with Whirlpool and demanded they either replace the range or reimburse me the full cost. They finally agreed, after many heated conversations, to replace or reimburse me as long as I promised not to purchase a Whirlpool product again. What kind of company would say that? A company that knows their product is defective and has poor customer service. I opted to take the new range that they promised wouldnt have the same problems. It is having the same issues as the original one. It shuts off in the middle of cooking and it is infuriating to say the least. I can promise Whirlpool I will never purchase a product from them ever again!

Reading the many reviews of malfunctioning washers and other appliances, I wonder why organizations like Consumer Affairs and Consumer Reports do NOT help the many cheated customers form a class action lawsuit or boycott or some other means to effectively organize and force manufacturers to return the full cost of purchase, taxes, shipping, moving and repairs for 5 years for every product. The manufacturer have NO consequences for selling shoddy, malfunctioning but terribly expensive products. We are all being taken for fools by the corporations.I was stupidly brand loyal and bought a Whirlpool Duet front-load washer and dryer because we had to leave our perfectly good 28-yr-old Whirlpool washer when we sold our house. The first set of instruction is to pull the electric cord from a small hole in the back of the washer. No amount of pulling would budge the cord. Finally yanked with all my strength, heard a snapping sound and 12 of cord came out. Then no more pulling, yanking or tugging would produce another inch of cord. So I took off the top of the machine and found the cord tightly wedged in the fork of a plastic thing that looked like part of a stabilizer for the drum.A similar plastic thing on the other side was broken at the fork, the snapping sound I heard. Freed the cord with lots of effort, but it was still firmly stuck way down inside. Removed the back of the machine, found the cord stuck inside a circular thing with one tiny opening. Took lots of time and effort to free the cord from that, but it was still stuck. Finally managed to reach the plug, which was firmly anchored to the bottom of the frame with an orange lanyard. Cut the lanyard with a knife to finally free the cord. This had to be an act of sabotage by an assembly worker, as no way could the cord accidentally jam itself into 3 different places too small for the cord to slip in, and it certainly didnt tie itself to the bottom of the frame with a lanyard.The hour it took to free the cord was just the start of troubles with this machine. It did start and kind of tumbled clothes in an odd fashion, but when it went into spin cycle, it literally jumped all around the room, almost jumping out the door. The whole house shook and I feared the floor would collapse. That machine must weigh well over 100 lbs. even without water and clothes. Next load I tried delicate cycle which had a slow spin cycle.Same result, even worse. I had to wedge my body in the 10 space between washer and dryer and press down with all my 170 lbs. to keep the machine from doing serious damage to the dryer, walls and floor. I contacted seller, Lowes, and they said call Whirlpool. So I did, but no response. Before buying that machine, I read many horrible reviews of Whirlpool Duet machines, but I have only owned 2 washers since 1967, both Whirlpools, so I had strong but stupid brand loyalty.

Purchased a Whirlpool refrigerator less than 3 years ago, the inside is cracking in several places. I read someone elses review and they said the same thing happened to their refrigerator. Customer service would not do anything to help me.

Purchased a GGE388LXS04 electric range in June of 2013 from Lowes. In September 2013 one of the top burners went out, under warranty Whirlpool repaired the burner. Now after attempting to use the self cleaning mode for the oven, the ovens (top and bottom) along with warmer device do not work at all. This issue is evidently a major issue with Whirlpools electric ovens. Will call Whirlpool tomorrow as the oven is still under warranty, will also call Lowes and see if they will replace the oven with an oven with a comparable brand. Wish I had read this site before we purchased this oven. A very bad experience.

My washing machine would not spin dry. I had a new pressure switch replaced to a tune of $180.00 which was only 26 months old. I have always bought Whirlpool but this will be my last whirlpool appliance.

Whirlpool Gas Water heater purchased from Lowes in 2012. Have replaced two thermal couples and three gas control valves. Will not stay lit! Problems began within six months of purchase. Third gas control valve quit functioning today and Im on my way to Home Depot to purchase a Rheem...Im done with Whirlpool!

I purchased top load washer and dryer from Lowes last week. When I was washing clothes the first time 12/4/18 (the day Lowes delivered) I washed in quick wash setting, machine was showing me all stages of the wash on the progress lights. It took about one hour for one load. Today 12/11/18 I spoke to your customer service associates Trina regarding the issue with my top load washer wed4815ew1 serial m82572023. I was told a technician is schedule for repair tomorrow. I try to quick wash two loads, washer progress light only went to wash mode only. I had to press start/pause, select drain and spin to remove excess water. I started 8:30 am and finish around 1 pm. I was waiting for the cycle to finish, twice all progress stages light went blank. I have no idea when it will be done. Machine made noise, not spinning, no water in it. The dryer wtw4816fw2 serial c84621285, I dry at energy prefer setting, when the clothes was dry, dryer continue without the buzzing signal to stop. I had to keep watch of the time and turn it off manually so it not energy efficient when I have to monitor when clothes will be dry.

My Side-by-Side Whirlpool fridge which I bought very expensive in Colombia one year ago had the glass shelves totally cloudy and foggy. You could hardly see what was inside. 8 technicians were sent through the authorized center to meet warranties to check the fridge. The first 7 technicians(!) did not have a clue of what the problem was. After many calls, they sent a supervisor who discovered the problem and finally, after 10 months of this battle, they changed the fridge for a new one. But guess what?! I received the new fridge 2 weeks ago and the new one has exactly the same problem. I am very disappointed and I do not know what to do at this point. Going through the same process again makes me sick but losing my money and all the time invested in this product makes me furious. Is there any way that Whirlpool can help me through this forum?

We been having the same issues as all of the people that have consumed the water heater. We have replaced the pilot more than 3 times and other parts of this water heater! Well, we are a family of 9 and the only way we can shower is by heating up water like everyone that has the same issue.So I would never recommend this (Whirlpool) water heater to anyone!

We bought this Whirlpool Cabrio Platinum washer 1/21/12. After less than 2 years of use, it now sounds like a jet plane taking off on the spin cycle. It is the first Whirlpool appliance I have ever bought and IT WILL MOST LIKELY be the last. After years of using and buying Kenmore appliances I fell for the salesman pitch that this was a better product. After spending $900 on this washer new, Im now told by 2 repair places that service your products that the repair cost for parts is$450 and then labor will total over $700. NOW to add insult to injury, this same machine now sells for $519 new.

One month after the delivery/installation of this new refrigerator, it began making loud noises when cooling the top refrigeration unit. After the 4th service call and replacement parts, the noise ceased for 3 months. The noise has returned and Im now scheduling the 5th service call for the same problem. Thank goodness I purchased the extended protection plan through Lowe’s when I bought my three new Whirlpool kitchen appliances. Whirlpool used to be known for quality and dependable appliances. That no longer is true. SAD.

Our refrigerator is only 18 months old, a Whirlpool Gold gx5htxvyo5. It was sold to us believing it was stainless steel. There is no way scratches come from nowhere. We have a Whirlpool dishwasher and stove in stainless steel. You cant compare how much better they are. Im very dissatisfied. Wed like to have new doors. Something is very wrong with the finish on these doors.

Whirlpool Gold Series Dishwasher - I wish I had discovered this website BEFORE I bought this piece of trash last year to replace our antique Maytag that ran like a champ for 10 years. But after 10 year the gaskets wore out and it started leaking. Even at ten years old that Maytag cleaned and dried better than this brand new Whirlpool. My complaints are the same as everybody else here. Doesnt clean even slightly soiled dishes and then it doesnt dry any of the silverware, or plastic pieces like measuring cups and tupperware. All are totally wet and need to be hand dried. So, why am I cleaning the dishes beforehand and drying them after??? The only good thing I can say about this unit, is that it is quiet. But, as my husband said, so is a brick, and a brick would be just about as good at washing and drying our dishes. Buyers Beware!!! This is a terrible product. Turned me against Whirlpool appliances forever.

I bought a Whirlpool French door, freezer drawer on bottom at Lowes 2 years ago for $2,600. The refrigerator needed a new motherboard within the first year and now that it is in the 2nd year, service is required again. The repairman ordered the part and came the 2nd time to replace the part upon receipt. Now it needs the 3rd part since it is still not working. I have a herniated disc in my neck and had to remove everything from the refrigerator and freezer to take downstairs to salvage our food. Now I have to go through the same thing again for the 3rd time after the additional part comes. This refrigerator is junk. I asked Lowes for a new replacement but of course was denied. Does anyone know a good lawyer for this type of situation? I never had a problem with an appliance like this.

I will make this short. If there was a part that could break on my Whirlpool fridge, it broke. Whirlpools 3rd party repair company (Flamingo Appliance Services, who are awful themselves) was at my home countless times. This last time, they were replacing the same malfunctioning part for the THIRD TIME. The Flamingo technician (Nicholas) insured me that the issues were not related, despite the same exact part being replaced 3 times. I told him that I believed that was a dishonest statement, and he left the fridge un-repaired. Now Whirlpool nor Flamingo will help, and I am stuck with a non-functional fridge, and small children at home. Whirlpool and Flamingo represent everything I despise, have zero integrity, and are a reading on the barometer of where our country is headed.

I purchased a Whirlpool microwave model #WHM3205XVS1 on October 2, 2011. The handle broke off in little pieces and was repaired in March 2012. Handle broke off again in little pieces in September 2012. This will be the 3rd handle that will continue to break in little pieces every 6 months. According to both repair men that were here, this is their comment: No customer abuse, this is a very common problem with this model. After to speaking to 3 people at Whirlpool, I was told by everyone, This is cosmetic problem and we will not fix after the 1 year manufacturers warranty is up. I started with the the first person, went to her supervisor, then went to her supervisor. I am now waiting for a call from a manager although I was told I will continue to get the same answer no matter how far up the chain of command I go. So, I was told that it is okay to have 2 screws sticking out holding the remaining part of the handle that is left, because it is a cosmetic, not a functional problem. I will never stop with Whirlpool. I will call 4 times a day if necessary. I will never purchase another Whirlpool product again! I will tell everyone I know not to purchase one of their products. Be careful. They manufacture products for many other companies, i.e., Sears, Amana, Jenn-Air, and many, many more.

We purchased the Whirlpool Gold Gas Range (model #GW399LXUQ06) in November 2011. Last week, I noticed the porcelain enamel finish on the stove top grates has fallen off in pieces. I contacted Whirlpool today, February 14, 2012, about this issue and they advised me it is a cosmetic problem which is not covered under the warranty. They advised me that it would cost over $100 per grate to replace. We have had this stove for less than three months and I feel these grates are defective and Whirlpool should be responsible for replacing them. I am very dissatisfied with this stove.

We purchased our Duet in July 2010. It worked great until two weeks ago when the washer sounded like a 40-year-old washer. The bearing sounds like an extremely high-pitched “wrr”. We can hear it in the back of the house. I looked online to get parts and noticed that you cannot replace the bearing. You must replace the entire rear drum ($358.00). This does not include the labor. I talked with a technician, and they said the whole drum must be removed, not a one-man job, and to take the whole thing apart. Now, theres no price for installation. Lets go low ($200.00). Probably more. I cannot get a price nailed down without a visit. Now add those together ($558.00), I could put almost $600.00 into a washer that this could happen to in another 2 years. Wow.We had a washer that lasted us 15 years without any parts. Is there anything that you can do to help me? This is totally outrageous. Please help. Thank you. This was part of my chat to Whirlpool. Whirlpools response was I understand your problem but cannot help you. It is out of warranty. No help, no discount, nothing. I will and have all my friends never to purchase Whirlpool. This is from a so-called American company. Im very disappointed.

Cabrio Platinum Washing Machine - We received this washer and dryer set as a gift so I cant complain on the cost. However, it does NOT clean your clothes. Water smells at the start of each load, clothes are left with soap scum and several clothes have been ruined by oil stains!

We purchased a 4.8 Cu FT High Efficiency Front Load Washer in February of 2016. What a nightmare. Just a few months after having it, we kept getting an E3 error message that would not go away. After 2 weeks of waiting before a tech could come out there replaced a door mechanism said it would be fine. After the next wash same thing, same problem. Could not even open the door to get my laundry out. Again they could not get a tech out for at least 2 weeks so Im stuck with the cost of getting my laundry done elsewhere. This time it was the motherboard. Had to wait a week for that to be shipped out. This was all completed in June 2016. We are now the beginning of September and same problem. Again we are told at least 1-2 weeks to get a tech out. Seriously Whirlpool, we are your customer. I have a family and we need to wash our clothes. We spent $1200 on this machine only to have to take our laundry to a public laundry mat because your machine keeps breaking down. They will not replace the machine even though this is the 3rd time with the same problem. The customer service is horrible. They are not willing to help in any way to get this fixed much sooner for her or give us a new machine. This one is obviously a lemon! I will never purchase any Whirlpool appliance again and I suggest based on some of the reviews on here no one does. Next appliance I buy I will do more research for sure.

Whirlpool Gas Range model GW397LXUB1 is a lemon. We bought our house new in 2008, and it came with Whirlpool Gold package appliances. Within a year, the console buttons quit working for the oven, and we had our warranty fix the console. Within another year, it happened again, and then again last November and now again this week. This range is obviously defective, yet the only solution was to buy for $350, a one-year warranty from Whirlpool. I asked if they had any sort of redress or rebate if we bought another unit, which they reported no. So I looked online for other people who have had similar issues, and counted at least 75. So this company knows they sold defective units, but wont stand behind them without substantial cost. All this simply assures me is that Whirlpool is NOT a stand-up company, and I can assure you that Ill never purchase any product from them again.

No matter what I do after I wash clothes on quick or deep water cycle or even running the cycle over again, the clothes are left with soap residue. This is very annoying, particularly on dark clothing because it stands out. If I could start over, I would purchase a washer with an agitator. I watch the clothes as it goes through a cycle and the clothes stay in the same position...no wonder they dont get clean. What a ripoff!!

I like this refrigerator. Its a two door. I did not get an icemaker and I have plenty of freezer room. The milk will stay fresh at least for a month. I like the crispers. They keep my food fresh. It keeped the Romain lettuce very fresh on the package, it was pick 7/31/2019 and just have a fresh green Salad Sept 6, 2019. Easy to move when wanting to clean the floor.

We have had a Whirlpool hot water heater for 6 years and 14 days. Note the 14 days. It has been nothing but trouble and we have called the company repeatedly for help. It finally stopped working altogether 14 days after the warranty ran out. Thank you Whirlpool for nothing! It had a filter on the bottom of the heater that constantly had to be cleaned which was next to impossible. We had to buy a special brush to try to reach it. My husband had to take it apart several times a year and clean it to keep it running. Whirlpool should have replaced it within the first year but instead offered many suggestions about cleaning and etc. so they would not have to replace. Today it is out of my house for good and I would advise anyone reading this to beware! Horrible product!!!

I have been trying for a month to get my fridge repaired. 2 techs later and still nothing. The 1st tech never turned in his report and I was informed by your customer service that it was my problem and I had to try to track him down and get it turned in. Tech #2 just left my house. He walked in, stuck his arm inside the freezer and said feels cold to me. I pointed out the melted popsicles and that the ice maker was not making ice because the freezer is not freezing. He then said he doesnt have the tools to do the repair, if it can be fixed, and to call him back after the Holidays. I have been w/o a fridge since Thanksgiving... a month. And no one has a solution. I was sold an inferior product that has a manufacturing flaw but I have to suffer for it. $800 out of my pocket and all I get from Whirlpool is Oh Im sorry to hear that. We can send out another tech. The fridge is less than 6 months old and still under warranty. It is a defective product that Whirlpool refuses to stand behind. I guess they are trying to wait out the warranty period so they are off the hook and we are stuck buying a new one or paying the tech for the repair. DO NOT BUY WHIRLPOOL PRODUCTS! Go Samsung, my previous model.

I have been a dedicated Whirlpool customer for 50 years. I purchased my new, Cabrio washer and dryer in 2011. The dryer works fine. The washer does not. It ties everything in knots. Most everything comes out in one large, wrinkled lump. When washing sheets, it wraps the whole load in a soaking wet, fitted sheet bubble. You cannot wash one item by itself, because it will become unbalanced and shutdown. I will say that I havent had any repairs yet, but I have a feeling, its only a matter of time. I have decided to buy a new washer, but it will not be a Whirlpool.

I purchased my Whirlpool washer on June 28, 2011. Within 4 months, I had to call for a repair. It is now going to be a year and I am on my seventh repair call. The repairs have been everything from loose pulleys, new belts, and new valves. When I called to complain, they said there is nothing they could do and I should take out the extended warranty. I have had washing machines last up to 15 years. Needless to say, they werent Whirlpools. I really would like to have it replaced. I dont think its fair to me that I should have to wait for a repairman to come out and tell me he doesnt have the part and has to come back. I did take out the extended warranty, which cost approximately $150.00 and that should not have to be.

I bought my refrigerator side by side on April 16th 2010 at Lowes. Not even six months, the liner inside started to get cracked. I called and they send serviceman. He just put a tape to cover the cracks. I called Whirpool corp and they told me its cosmetics issue so our warranty does not cover cosmetic problem for as long it works and cools. I will never purchase Whirpool brands. Lesson learned.

Whirlpool Cabrio washer (WTW6400SW2) - After a few years of working, my washing machine lists a code of F50 and will not spin. After three visits from a repair company, they couldnt fix it and said we need to buy a new one. It seems like an electronic problem, but we have to replace the whole machine. Consumer Reports says a machine should last 10-14 years. Numerous people online have stated the same issue with the same model. More than one person stated there is already a class action lawsuit on this machine? Please help. Who can afford a new expensive machine after a few years of service?

There is almost NOTHING I like about my new $1000 Whirlpool Cabrio Platinum washing machine! The clothes dont get clean. Stains become PERMANENT because clothes are spun and matted so tightly together, the 2 inches of water allowed into the tub cant dissolve them. Fabric softener stays a gummy substance because it has to be SUCKED out of the dispenser, not sprinkled out with water. I pin socks together to keep them in pairs, but this machine rips them apart and the safety pin end up in the bottom. My bathroom rugs are shredded. You cant add an extra item if you need to, because the tiny portion of water leaks out. There were DRY spots still on the sheets at the end of a cycle. This machine is an engineering nightmare, sort of like the Edsel. The only action programmed to clean the clothes is a wiggling motion on the floor of the tub. The tub spins so much, energy goes through the roof. Man was given 3 survival elements to assure our existence on earth: water, air, and food. Why are engineers trying to faze out our use of water? This machine has dazzling looks, but NOTHING else. I am so sorry I didnt read all the reviews first. Who would ever think the environmentalists would inflict such pain on our basic domestic obligations! If I dont get my money back or a decent exchange at Sears where we bought it, Im taking the machine to their parking lot and commencing a show with a baseball bat.

Recently bought a 19-cubic ft French Door Whirlpool refrigerator. Seems to work fine at this point, but the compressor/cooling system has a fairly loud swishing noise it makes off and on during the cooling cycle. According to the owners manual, this is normal. If I had known this, I would not have bought this brand. Believe me, it is loud and you can hear it from all parts of my apartment. Also, once you examine the fridge up close, it really is cheaply made. Low-grade plastics for shelves and compartments. And this was not an inexpensive product to buy. We are talking out the door paying $2,000. Sad it is American made. My parents bought a Samsung last year and it is of much higher quality than the Whirlpool I have. But so far, it is keeping the food cold. Just wish it was quiet.

I got a new Whirlpool washing machine and dryer last year and Im very happy with both. I like the fact that it offers a quick cycle if you have a small load or need something quickly. If youre debating on what brand of washing machine you should buy I highly recommend Whirlpool or the other brands because Ive had really good luck with mine.

I just want to say that this washer is indeed a colossal waste of money. I bought an HE machine thinking Id be environmentally responsible, but the amount of times I have to re-rinse clothes negates that. Whats worse is that clothes come out dirtier than when they go in. Thats right--just put a brand new set of sheets in the washer and when they came out, there were dissolved detergent marks and gray, linty patches all over them (this using warm water and a soft gel detergent)--resembling dirt you might get from hanging clothes on a mildew clothes line. I cant tell you how many times I need to re-run the drain and spin cycle. This wastes time, water and quality of life. Id try to re-sell it on Craigslist but wouldnt want to subject anyone else to it--not fair even at $100!Updated on 02/23/2015I wrote a review in September 2014 on the Whirlpool cabrio model WTW5600XWO. To update the community on my recent customer service experience with Whirlpool: I wrote them a letter a few weeks ago stating that I dont expect them to follow up but wanted to let them know I would be buying Bosh products from now on and reiterating my anger at needing to miracle brush any dark piece of clothing after it goes through the cabrio. My letter specifically said I did not expect customer resolution but wanted to express what a rotten product they produced and marketed. They called back leaving a message to the effect: We apologize want to help you but need to speak in person. Please call [toll free number] and have your make and serial numbers available. I called back, and after waiting on hold for 10 mins., the rep took my model and serial numbers, said, Oh I see your letter. Please give me a moment to review it. Then I was told there was nothing she could do. I do apologize for your frustration. I couldnt BELIEVE they would bother contacting me only to make me go through that charade-- They are PATHETIC! I say boycott the company! Well, I certainly will.

After reading all reviews online on the lid of the Whirlpool Cabrio Washer, it upsets me that there has not been a recall on this. Our lid has snapped & has to be held down until the lock light comes on. Often times during the cycle it must sense the lid is broken & thinks it is not locked & sets the load off line. I have to pause the load & then reset the load & hold the lid down tight until it restarts.

I bought a new Whirlpool gas range a few years ago. I am now trying to purchase my 3rd control panel at a cost of $281.00. The oven will not bake or broil. The oven now a provides storage area until we can purchase a new range, which will not be a Whirlpool or any brand associated with Whirlpool. Very Dissatisfied.

I purchased a Whirlpool water heater on 9/30/2011. It is leaking at the point of cold water entry and is spewing a brown colored watery substance, leaking on the floor.

My wife dropped a liter of pop 12 inches and broke the plastic shelf on pantry door. When I called Whirlpool, I was told its under use and abuse and they wont pay for the repair. It is an electronic component because of the pantry door. I asked to speak with a supervisor who would only apologize... I asked for the phone number to Corporate and was told there is no number, no email, just a street address to send a letter. How 1950s of them. Owned fridge for 4 months paid for the extended warranty and now I can pay $200 plus or look at a cracked shelf.

This was the first new appliance that I had actually ever had and I purchased it in October of 2010. After four months, it started make a grinding sound. I called Whirlpool and the repair man replaced the motor. Approximately four months after that, the lid got stuck and the machine would not respond. Same routine as before, but this time the transmission was replaced. While the machine was apart, I noticed the white insulating panel from the bottom was brown in a spot and looked as if it had gotten hot. A month before the 1 year warranty expired, the washer started making an intermittent grinding sound nearly identical to the sound made when the motor went out. This time a different service company was sent out my Whirlpool and the said that nothing was wrong. Now, the machine is out of warranty and has stopped cleaning close and during the spin cycle the you can hear water running into the machine constantly. Last months water bill shows a 40% increase in water consumption when nothing has changed to incur a larger bill. Seeing all these comments makes me wonder why the heck nothing is being done to force recalls on such poor products. Consumers should be treated with a lot more respect than this. I will never recommend a Whirlpool product to anyone I meet. In fact, I will strongly discourage anyone who is contemplating buying a Whirlpool washer machine.

Agreeing with many. How disturbing to buy a Cabrio Whirlpool washing machine about 5 years ago. I might as well go down to the river and wash my clothes. The bearings went out which means I have to be the spin cycle. I am hanging out my clothes on the line - very wet - until my husband buys the part and fixes it himself. I had my maytag for 25 years. An awesome, dependable machine that we laid to rest because of rust. We should have gotten another drum instead of buying this machine. Where are the engineers that are making dependable appliances to last a LONG time? We have not gotten smarter. Or we only care about the all mighty dollar. Make something to last a short time so that you have to buy again. We will do some extensive research the next time we buy a washing machine. Do not buy this machine!

In 2/2007, I purchased a Whirlpool Duet Front Load Washer (GHW9400PW) and have had constant F06 failures. After the repairman debrided the pump, he felt the issue might be electrical, if not resolved, it will fail again. Now, it needs a $400 to $500 electrical system and cannot be guaranteed that will end failures as these washers have had many problems. It cost $1000 and only lasted 4 years before the failures appeared. Whirlpool only offers a one-year warranty, which is not enough to cover the future problems these machines are prone to developing.

Purchased suite of appliances. 2 years later front burner will only operate on high (fire hazard). Fridge icemaker in door has never worked properly. No ice or shooting everywhere. Whirlpool offers no help because did not purchase pricey warranty & are nasty. Food freezes inside fridge & its my fault. Never Never buy whirlpool or any of their products KitchenAid Jenn-Air. There is a whole list!! They say made in USA. LIE. They are assembled in USA. Everything else is outsourced. No integrity from this company & definitely do not stand behind their products. Customer Service is non existent!

I have 2 rent houses. I purchased 2 Whirlpool gas water heaters with a 6 year warranty, from Lowes in 2010 and 2011. The warranty just expired on 1 and almost expired on the other. I read the reviews and decided I would not spend my time to get a part, I did not want to put any more money into a bad product. Both water heaters leaked at the Honeywell gas control valve without any warning and flooded both properties. I replaced these with Rheem gas water heaters from Home Depot.

I have had a plumbing company work on my Whirlpool water heater three times in the last two months. On the third visit, he told me all the problems customers have had with Whirlpool water heaters. I decided to call Whirlpool for warranty purposes. The unit is three years old. I was told that it was the gas valve, and I was given a free one from Lowes. After installing the new valve, it still did not work properly. After troubleshooting with a technician, I was told it was the orifice. I have had to do all the labor myself, and I dont know how long this is going to go on. I have heard Whirlpool will continue to give you the runaround (from the plumbing company and Lowes salesmen) and will continue to give you the runaround and not replace the unit. They are wearing me down. I have been without hot water for three weeks with no end in sight. I am ready to give up and just buy another water heater but certainly not a Whirlpool.

I purchased all new Whirlpool appliances for my kitchen from Lowes about 5 years ago. The dishwasher was leaking water onto my hardwood floors after about a year. I figured out that the seal was pulling away on the lower left corner. I fixed that myself. It cleaned pretty well for about 3 years. Now its not cleaning at all. I took the lower spray arm off to try to clean it. Almost all of the holes are clogged with debris. (I clean the filter at least once a week.) I went ahead and ordered a new sprayer arm, maybe that will help.As for the rest of the appliances... After about 6 months, the freezer started filling up with water that then froze on the bottom and allowed water to pour onto the floor. The microwave handled broke after about a month. (They did send me a replacement handle.) The knobs on the stove are starting to peel. One of the knobs wont stay on, so I keep it in the drawer next to the stove. Overall, I am very disappointed in all of the appliances. This will be the last time I buy Whirlpool.

Doesnt clean unless you prewash (by hand). Top rack unstable, falls off runner easily. Level of liquid indicator on rinse aid container broke so I cant tell how much is in it. Main door spring doesnt work so that you cant open door halfway. It flops all the way open. Very ordinary features and I dont use the dry feature. Nothing to praise here. Size is adequate for my needs. However, the bottom section where plates go isnt well designed. Dishes dont fit well. You cant put the plates in a line but there are space left over on the side thats wasted. This is the worst dishwasher I ever had. They seem to get flimsier all the time.

I bought the W04H02 SKU Number 13219771. I decided to wait to write this review until Trail Appliances hauled away this piece of junk, which was this morning. I bought this fridge July 2013. In June 2015 the freezer first konked out, so I started using my deep freezer. Then by October the fridge went. I called in my repair guy, who told me he sees this all the time with this fridge and carries many motors for these garbage fridges in his vehicle at all times. So $375.00 later it worked for about 3 1/2 months. Just long enough until the warranty again ran out. At this time I started to read the reviews about Whirlpool, and I was so mad at myself for not reading the reviews first. All I can say is I would never ever recommend this product. I am glad to see this junk out of my home. I never wasted TIME CONTACTING WHIRLPOOL, AS BY THE REVIEWS I READ, THEY DONT STAND BEHIND THEIR PRODUCTS. THEY ARENT WORTH THE TIME.

I purchased a Whirlpool over the range microwave (model WMH3205XVQ) on 9/27/10 and have replaced the door now for the second time due to the plastic cracking. I also discovered today that the plastic has again cracked on the vent grill and the control panel. The door, vent grill, and control panel were all replaced on 8/19/2011, under warranty. It appears to me that Whirlpool has a manufacturing defect which they need to address with the consumers who have purchased these products.

I have had the same lid problem with our washer. New in 2010. The lid just broke in the same place for the 3rd time! Called Whirlpool customer service. Yes they can find my account. No, they dont have a record of this happening to this washer before. Even though I called them and got the lids through them two other times!!! But they will be happy to send me a new lid for $260!!! Also love the fact that they dont acknowledge the lid is a problem. Time to find a new washer that isnt Whirlpool!!

We were at end of cooking salmon in CorningWare and the door blew open with amazing force!!! It is a double oven... Sounds like Whirlpool doesnt care so trust me we are not buying one ever again. :(

We have never had problems with our old Kenmore appliances. Since we have had the Whirlpool complete set we have had problems with both the Refrigerator and now the Stove. The fridge had already been re-engineered by the time the repair man got here but the fix didnt work. We had a 50 degree refrigerator for over a month. Now the stove wont keep a constant temperature so we wait for the service man once again. They look beautiful but they are the worst we have owned over our 36 years. They obviously have engineering issues looking at all the other reviews. I dont see us purchasing another Whirlpool appliance in the future.

My Cabrio washer worked fine for approx 3 years. Within the last 9 mos there has been one repair/replacement issue after the other: pump, computer board, bearings, seal, etc. Whirlpool takes no responsibility. Worse purchase I ever made.

I purchased the Whirlpool Cabrio Washer WT5500XW2 from Lowes on 9/12/2012, which turned out to be the worst purchase of my life. It did ok for over a year. It had always been noisy. Now it sounds like a jet airplane when it is on the spin cycle. This machine is not yet 2 years old. Do not buy a whirlpool washer. They are Junk. Plan on getting rid of this piece of junk and buying a new washer. Dont waste your money on Whirlpool!

NU40T61-403 have had problems since day one. First problem was while heating up would make loud humming noise. Whirlpool sent out plumber. He adjusted plate under tank. That worked for about 2 months. Then pilot started going out. They send same plumber out again, also sent replacement part. Problem was fixed however about 2 months after that started leaking and flooding our garage. Called company again, was told that is no longer under warranty and stated we need a thermal expansion tank. I stated “why would we need this? This unit is only a little over a year old. Im not going to purchase another tank. A water heater should not overheat like this.” Long story short my husband has been burnt severely from the pressure build up as he was out in our garage walking past the tank when it decided to release pressure even though no water was being used at that time. He ended up at the ER with 2nd-3rd degree burns. I called Whirlpool again and was only told we need to install the expansion tank. Im so unhappy with this product I will never buy anything made by whirlpool again.....

This is new and replaced an old model that was not doing the job. This new one seems to be ever so much better. The dishes are clean and I no longer have a white residue on the dishes and utensils. It is easy to load. I miss having a silverware separator for the holder because the silverware tends to be too close to each other. I always rinse things well before putting them into the machine because I usually run the machine about once a week. Overall, this is a good machine for the price I paid. I am loyal to Whirlpool and this one on sale was a very good value. Very pleased.

GB2SHDXTS02 - Bought the Unit and an additional 4 yr protection plan. Shortly after the plan expired the plastic drip pan cracked and spilled water all over the laminate floor. It is still bucked from the water. Repairman came out and confirmed the crack, but we were without the refrig for a couple of weeks. Now the top doesnt cool, but the freezer does. Problem probably the defrost system, the fan, the control assy, or the thermistor, but I am too old to fix it myself. My fault for not checking ratings before I bought, but built in obsolescence is obvious here. Whirlpool used to be a good company, but I will never or will my family ever buy another appliance from them.

We purchased a Whirlpool Cabrio Washer in 2010. I have had nothing but problems trying to wash black/dark clothes, it leaves white stuff. I assume its soap scum all over the clothes. Ive tried cleaning the machine with Refresh more often than recommended and it still has the same problem.

I love that as soon as Im done cooking. I can lift my grate with oven Mitt, clean the gas cooktop before food becomes caked on. My stove looks as good today as day I bought. The third rack was great for holidays.

Our Whirlpool Duet Washer pair is 2.5 yrs old. The washer didnt work at first, but a repairman found the problem and fixed it right up. They have not broken. The dryer has been fine and we have had them stacked for most of the time without any issues. My problem sounds minor compared to those others listed here, but this thing is ruining all our white or light colored clothes. They go in white, and come out covered with splotchy, dirty looking spots literally all over them! They werent that kind of dirty when they went in. It’s the oddest thing, like it makes dirt. Reading some of these concerns makes me wonder if it has a mold problem inside somewhere, and that is what is ruining our clothes. Tax return is coming and it is going. End of story.

2020 Maytag washing machine purchased Sept. 19 2020, never worked from day one. Agitator does not work, makes noise like the machine is struggling to work. Does not rinse detergent out of clothes. Water level is minimal. Went to the dealer Dufresne in Swan River, MB. They sent out a repairman which I paid for, I was informed many customers were complaining that these machines are nothing but garbage. I went back to Dufresne and confronted the sales woman, laughed in my face and told me to leave the store, I was totally taken aback by her rudeness, phoned Whirlpool, spoke to a woman who was very ignorant, I asked to speak to a supervisor who told me thats the way the machines are designed because they are made, DO NOT BUY WHIRLPOOL APPLIANCES, NEVER NEVER.

8 cu. ft. Cabrio® High-Efficiency Top Load Washer with Steam - I bought a new washer. It did a poor job rinsing and spinning dry. Whirlpool customer threatened me that a service charge may be charge if the repairman came out and found nothing wrong. After calling three times I ordered a repairman out. The repairman explained that only way to prevent soap residue on your clean clothes is to use the bulky and deep water options. Also dont use high spin or when it spins your clothes dry, it leaves them in a tangled mess that requires ironing to remove the wrinkles. This washer is not ready for the market and must be removed until they can perfect it. It cost me $200 to return and exchange this model for the Front Load Duet, which works excellent. Whirlpool should be ashamed to have ever put this machine on the market.

I have purchased a Whirlpool Washing Machine Mode W/P WM ROY 6212SD(31089) Sl.No.INF 153400517) GRAY/CHR TN 6.5 on 05.12.2015 with two years warranty on complete washing machine. The warranty period over on 04.12.2017. Exactly after over 3 months the machine start giving noise and we had been in touch Whirlpool and registered the complaint during last week of March 2018 and their local service center people visited, charged Rs.500/- service charge and informed that the machine to be taken to their service center to ascertain the complaint. After over a week informed that the machine complaints of Tub Support, Seal, Bearing, Drive etc. and the estimate is Rs.5,900/- including transportation (hardly 6 kms). The machine cost was only Rs.16,900/- then. I am surprised to know that just after 3 months of expiration of warranty the machine went wrong and the cost or repair costs me Rs.5,900/- is very huge. I hope the concerned will examine this.

I purchased this heater in 2009. I have had so much problems with the pilot staying lit or the thermocouple. Had to have that changed, have to clean under heater monthly. I have called Whirlpool numerous times because the pilot light goes out. Now I have a problem with it staying lit. Whirlpool tells me I have to pay for service labor. They sent out a technician who broke the igniter and I am being told I have to pay labor cost to have this fixed. THEIR TECHNICIAN BROKE THE IGNITER BUT THEY WANT ME TO PAY THE LABOR COST TO FIX WHAT HE BROKE. I have had it with Whirlpool. This heater is a piece of garbage as far as I am concerned. I am tired of having no hot water.

We paid extra for a 10 year warranty on purchase from Airport Appliances. On delivery I commented that the plastic material used throughout the fridge was of very flimsy material and wobbly. In the first week the crisper drawer joint cracked to our amazement and they had to send another one from Whirlpool. In the 14th month after the Whirlpool warranty had expired, we found the pantry drawer lid/cover shattered by the door which shut on it because of no reasonable leeway provided in its design.On calling the special warranty people they said they only covered the compressor and parts and nothing else. Called Whirlpool who quoted $85.00 for the lid, plus S&H and taxes. Now we have an eyesore every time we open the fridge when we see the taped up cracked three foot pantry drawer lid. We badly regret giving away a 25 year old perfectly working Whirlpool Workhorse Fridge and buy this newer model which we will have to live with for a quarter of a century. I am 75 years old now. Never a Whirlpool again!

We purchased our a model WTW7800XWO 7 years ago. Our lid kept falling down when loading and unloading. Very annoying. 3 years ago it failed to lock down which means the washer will not start. We learned to press down on the lid sides to get it to lock. Then it became loose where it connects to washer and we duct taped it to make it work. We put up for that for a year before having a repairman attach a new lid. 1 year later it did the same thing... And we put up with it hoping it wouldnt totally fail. Today it failed. Since the 1st repair cost 250.00 we decided that we will get a new washer rather than spend another 250.00. We will go with American made Speed Queen. We have had Whirlpool appliances since we were married 50 years ago.

I purchased my Whirlpool Gold Series refrigerator from Lowe’s in Rockledge, FL. This was my third purchase after returning an LG Refrigerator as well as a Samsung refrigerator for having multiple defects! My Whirlpool Refrigerator purchased June 2014 has motherboard replaced that showed obvious evidence of factory board flaws when boards were manufactured. Top mounted ice maker drips so much water it fills my veggie draws with water ruining my food. Mold is present inside my ref now from constant leaks. Drawers were replaced by tech also due to ill-fitting design during first few months. Water will not dispense in door after one year, gave up using it. This is a horrible and very expensive appliance wrought with POOR DESIGN FLAWS. WHIRLPOOL does not care about its consumers. Their engineers must be some of the worst in the world. Our old 70-year-old kerosene powered refer in the Bahamas is still making ice, yet most modern day refs are like buying cheap home computers that constantly need service to keep them running. It’s a lifetime investment with $89 first service visit to determine problems then weeks of waiting for parts and second visit for the repair to be completed until next electronic malfunction. DONT BUY A NEW WHIRLPOOL APPLIANCE. WAIT AS LONG AS YOU CAN FOR ALL THE CLASS ACTION LAWSUITS AGAINST WHIRLPOOL & Kitchenaid to play out.

My stove has met all my baking and cooking needs. Love the self cleaning oven and I mean it does clean every bit. Always bakes at right temperature. I love it. All my pies and cakes come out perfect and the look of it is just pretty and matches my kitchen.

I purchased a top load Whirlpool washer from Lowes 2-8-12. It got so it wouldnt rinse. When it came to that cycle, it just skipped it and went directly to spin. I dont know how long it was doing this before I caught it. A repairman came out said I would need the equivalent of a motherboard that would cost $330.00. Needless to say, couldnt afford that amount for repair. So I purchased a very nice used Amana for $100.00. I always thought Whirlpool was a top of the line product. This has changed my mind. If it wont last any longer than 5 years I dont want it. There are just the two of us and we are retired so the machine was not overused. I am so disappointed and angry about this.

I also have the same water running into the refrigerator problem that so many people have reported. Im about to throw the Whirlpool out and start over. It is such poor business that whirlpool wont admit that the appliance has a major problem and fess up to correcting it for owners. I will never buy another Whirlpool appliance and will warn everyone to also steer clear of Whirlpool.

Ordered water filters for refrigerator. They did not arrive. Tracking # came back not found. Waited on phone for an hour. Talked to representative. She could not help me. Transferred me to another department. Been holding for an hour. Still no help. If this is what Whirlpool calls good service, they are completely lacking. I will not order another Whirlpool product.

This same problem occurred about a month later so I called Whirlpool. They sent out an entire new thermostat assembly which took me about an hour to install. The hot water heater has worked correctly ever since.

We purchased a Whirlpool washer/dryer set 19 months ago and the washer just stopped working. Our trusted fix-it man came out and diagnosed it as a spin bearing problem assuring me it was not anything we had done. He stated it was a defected part or Whirlpool had never put grease in the bearings. A 450.00 part not counting diagnosis and labor. When I called Whirlpool, the first response I got was that they were sorry but we didnt buy the extended warranty, and of course the warranty it had was only a year. I asked to talked to a supervisor and finally she agreed to supply the part, but I was still responsible for the diagnostic and labor fee, which will be a couple of hundreds of dollars! Not happy with Whirlpool and will NEVER buy any product with their name again. Beware consumers!!!

Very sad appliance company. I purchased a Standard Pacific Home in June 30, 2015 and moved in Aug 1, 2015. Use my Whirlpool Dishwasher for the first time back in Oct and it was not working properly. Whirlpool scheduled an appointment with Accord Appliance in Temecula Ca and the company was a no show. Called Whirlpool back and Rep Emma was very rude and had to call supervisor to schedule another appointment to repair dishwasher. Whirlpool have sad employees and sad appliance.

I purchased the Whirlpool touchscreen gas convection range and I do not recommend this product at all. The oven cannot operate without using the touchscreen to set the temperature and it has a mind of its own. Woke up in the middle of the night and the oven turned itself on to 550 broil. I called Whirlpool, they sent a tech out who replaced the touchscreen and the same problem is happening. Not engineered very well. The range would have been fine without the touchscreen, if only it had an old fashioned knob to set the temp. I do not recommend buying this appliance.

2 years ago, I bought my fridge from Home Depot and the delivery people did not leave a manual. I call to see if they could provide me one because I don’t know how to operate some parts of it. They told me they don’t send manuals anymore. She referred me to a website to download it from an online site. I told her I don’t have a computer. It would be easier if they can send me something in writing and this lady told me that they don’t. She asked- “and you come to us after two years? What have you been doing in the meantime? “And from then on she was very rude and she transferred me to another lady that was worse! I do not need this! And the fridge is very noisy. I’ll never buy Whirlpool again.

Whirlpool electric range oven wont turn off. Used the oven 2 or so times per year.... Very unsafe, expecting internal breaker that would shut the thing down. Whirlpool Range/Oven PT3196685 happened on 6-10-2014, was baking cookies with timer on for 9 min. First batch turn out good, 2nd batch on fire before even get to 6 min, the burner is brightly hot and cant shut off from the panel... Saw ERR then COOL indicator... Tried but no respond from panel. The burner element wont turn off and temp keep rising white hot... The only way to shutoff is the house circuit breaker. But soon you turn on the breaker, the oven would turn on by itself and you cant switch it off. Where is the safety breaker on these range/oven when something goes beyond 500 degree..... UNSAFE PRODUCT. Ordered a new Whirlpool Gold 700 series but canceled after discovered others experienced similar situation with the new product. Could have burn down the house and worst when lives involved. WONDER IF ANYTHING WAS DONE TO CORRECT THESE SAFETY ISSUE.

Bought all Whirlpool appliances for my home and the dishwasher doesnt work right and all that they can tell me is its not even 7 months old. They dont have any repair technician around where I live so Im on my own to get it fixed. So much for getting your moneys worth.

I purchased a Whirlpool Flame Lock gas water heater with a 12 year warranty from Lowes in November 2011. It lasted almost 6 years. Called Whirlpool Support and no one in my area is a certified repair facility. Closest one is 45 miles away, and he wont drive up to check out my water heater because Im too far away. Called someone in town. He came out, looked at it for 2 minutes, and said he never saw a water heater like this, but Sears may carry parts. Charged me $50 for service call. Sears couldnt find the model number in their parts catalogs. I dont have a manometer (What is it?) so I cant do diagnostic tests on it myself. Cant find out anything about them online except complaints from other steamed customers about this crappy product. Whirlpool Support wouldnt do anything else for me except say they were sorry I got stuck with a bad product of theirs. It was made for Whirlpool by US Craftmaster Water Heaters Co.

Washing Machine Model WTW4616FW - I purchased this machine at Home Depot after I had to return my Samsung Costco machine that was recalled due to the glass top flying off. I was attracted to it by its simplicity in design and price. I have had it almost a full year and love it. I like that it has the deep water wash for over-sized items and a full-sized agitator. I was shocked that it was actually Made in America. I highly recommend it and I hope they keep making this reliable machine that gets the clothes clean. Awesome machine without the bells and whistles that I dont expect to breakdown. Way to go Whirlpool!

Both the washer and dryer make terrible screeching noise. The dryer only dries on time drying. The store I bought them from have been here over 7 times too fix them. They still are not fixed. Just a terrible experience with this set from day one, load one.

Whirlpool Dryers: I have 2 Duet Dryers and the user interface has gone bad with both several times. I called whirlpool several times to repair. The last time, they refused to repair the dryer. I started having problems with my dryers within the first 6 months of owning them. The repair guy that they sent out the first time said this repair was a major problem with the duets but the company chooses to not acknowledge the problem. They should be required to have a recall. Never by this dryer, you will regret it!

I bought my first refrig. on April 2, it was delivered on April 4 this year. Plugged it in---it didnt work. Home Depot took it right back. Delivered the second one on April7th-- plugged it in--- it worked but WAS missing shelves. Home Depot made sure we got the shelf. The fridge worked for 3 months. Died, it has been 7 weeks and a few days for Whirlpool to make up their minds if I am getting a new refrig or if they are going to try to fix this one. The repairman has been here at least 3 times - all of the working parts have been replaced at least once. The model is WRF989SDAmo3 SERIAL NUMBER **. Do not buy a WHIRLPOOL REFRIGERATOR. Whirlpool do not please their customers.

Immediately after install, the oven door face kept coming loose, they did send someone to fix & replace. Ive used the self cleaning twice, first time was fine, second time not so much. The cleaning process left major scrum below the window inside the door & below, which wasnt there before I did the clean. I take great pride in keeping my oven clean, do not allow build up because then you cant get it clean. This stove is less than a year old & has only been in place for 6 1/2 mths (I purchased before remodeling was complete).My last stove I sold easily, it was clean & guess what. It was 32 years old, only replaced because of updating our kitchen!!! I contacted whirlpool & they said its cosmetic & not covered. I called Lowes, they refer me to the service advance phone #. Well that was Whirlpool, not Lowes. Still nothing being done, other than they sent me cleaning stuff to try and get it cleaned (still working on that). Im concerned this stove is going to continue to have issues & will be out of warranty soon. Whirlpool is not standing behind their products & we have been Whirlpool customers for a long time. If I have more issues with this stove, we will never purchase Whirlpool again. Dont buy their products, they dont stand behind them!

For the most part, the dishwasher performs well, but I wish they would ask the input of women when designing appliances. I just can’t figure out how having spikes on the top and the bottom racks is supposed to help in organizing your dishes better for proper cleaning.

I have a nice basic fridge, 2 side by side doors on top and a freezer on the bottom. Also has ice and water on the door. It does exactly what it should do, keep my food cold! Works great, lots of room and has adjustable shelves. No weird electronics to break. Had it for 3 years and I love it. Also, its American made which is important to me.

After less than 3 years it was the bearings, of course. Then, being handy and not stupid enough to pay the $500 for the whole piece of crap Whirlpool/Maytag tub, we bought bearings from the PartsDr. We just didnt dig deep enough to know that the strators on these things are made out of the cheapest Chinese plastic and are cracked in the SAME TWO PLACES EVERYONE ELSES IS!!! Imagine that? Will scrub my clothes in a river on rocks before I ever buy a Whirlpool/Maytag Chinese again. All front load seem to have the same problems but at least some other companies admit it and are trying to correct it. Will research and as with everything else stay away from the USA/Chinese rusty, corroded junk.

The one star is just for the oven, which is still working. I have a microwave and oven combo and the microwave is used occasionally for popcorn or to reheat the food. Soon, it stopped warming up. I called the service, which is one of the worse experiences I ever had, and was fixed.Soon after, the same part got broken. But I ran out of the warranty. I bought the extended warranty and all the problems started. I was told by one of the Whirlpool representatives that before my warranty will become effective, I have to fix my microwave on my own expense. But in the Whirlpool terms and conditions, it stated clearly that they do not cover if the repairs are made by anyone other than a participating service provider or those recommended.I decided to cancel the warranty after paying the first rate but before it become effective. I fixed the microwave on my own expense with a different repair service, since the one that was recommended by Whirlpool charged almost a half of the amount as I paid for the whole unit.Within the month, the some part got broken again. I called Whirlpool to find out if this is a manufacture problem and is listed as recall. However, Whirlpool did not respond.

Whirlpool Duet 2009 Model WFW9400SW02 - Worst experience ever with a new Whirlpool front Load washing machine. It broke down with error codes F28, F70, F71 13th month just after warranty and was leaking water. Bought 1 yr 153.00 Whirlpool extended warranty. Many reviews in internet have same complaint. Immediately had it repaired after waiting my 60 days to use warranty, but did not work after the door latch switch and one of 3 main circuit boards was replaced which was over $600.00. That was 2 visits. Fired them and had warranty company send different repair Co. They came twice with a cost of $840.00 and worked for 30 days and then had no power. 3rd repair company came out and wanted $350.00 to order part. I was offered $1195.00 cash or $1499.00 replacement top of line Whirlpool WFL98HEBU. Nice! But only 1 year warranty and I had to pay 200.00 shipping. I decided to take the money since I did not want to risk the break down on the new washer. The reviews on the new washer were not favorable with break down as the main complaint. 4 repairs in 1 year is lemon law on my warranty. My repairs were 4 in 45 days.

Whirlpool WRF 990SLAM00 - Im 62, I have owned, and my family has owned a number of refrigerators and never have had any problems. I have been used to my refrigerators and major appliances lasting 15 plus years without any problems. I mostly bought Maytag washers and GE kitchen appliances. I had trouble with a GE dishwasher, out of warranty, but GE was very nice about it and came out and fixed it at no charge, then replaced it for free when it failed again. (No new problems in 4 yrs.). Then I made the big mistake of going with Whirlpool products in my new house in Florida, where I live half the year. What a mistake. First there was the Cabrio washer. After 1 yr and a week, It would not go to the spin cycle. I called Whirlpool, they said, Sorry, out of warranty. I told them, I only live in this place for half the year, so I have hardly used the machine. The Whirlpool person said, Sorry out of warranty. I asked for a supervisor and they were worse than the first person. The attitude was screw you, you should have bought the extended warranty. I called a repairman who fixed it for 150 dollars. During the spin cycle it gets really loud, but at least it works. Then the refrigerator. I arrived back in FL and the 1.5 year old refrigerator was not cooling. I called Whirlpool and said I needed a repairman. They said, Out of warranty, you can buy an extended warranty for 345 dollars. I said, No, a refrigerator should not fail at 1.5 years, send a repair man. He was great, but said the unit had a Freon leak somewhere in the box that was un-repairable. He told me, You need a new refrigerator. I will now call Whirlpool and see what they will do for me, but I expect little based on my experience with the washer, and others comments above. I will go back to all GE products after this as at least they seem to stand behind their products. Oh, and since Whirlpool now owns Maytag, as Whirlpool owns them now. Sad.

My dishwasher was a $300ish model from Lowes. It is over 5 years old and has been reliable for a single persons use. It is run about once a week on average. Early on I had problem with it not cleaning well but that was the fault of one of those no leak supply hoses that restricted flow...fixed that. Would I buy again? Yes.

I like my refrigerator however is smaller and simple. The performance is great. The value was too much for the size and simplicity of the refrigerator not satisfy on that. Overall is very good and for the size of my family does the work. Im happy with it but will be upgrading in a later time.

I had my Whirlpool Gold refrigerator for two years. I observed water puddling out of the bottom of the freezer about every three days. I called Whirlpool to find out if there was a recall on my problem. There was none although refrigerator repair companies said there should be as Whirlpool has a defective part. That part is the drain for the freezer as it clogs up and does not allow water to drain and then refreezes. When the freezer automatically defrosts, some ice melts and as a result the water comes out of the bottom and puddles on the floor in front of the refrigerator. I recommend that people do not buy Whirlpool refrigerators unless you are willing to pay over $200 to replace the end of the drain line in about two years.

All I ever wanted was a nice refrigerator with the ability to get crushed ice from the door. We bought our refrigerator from Lowes several years ago and have had problems with the ice dispenser ever since. Lowes sent repairmen many times and even replaced the one we purchased with a newer model. Whirlpool refused to replace. The problem persisted and we had to continue calling repairmen. The last straw was when the repairman asked to borrow my hair dryer to help him melt the ice that continuously builds up in the door chute. I stopped going through Lowes and went directly to whirlpool for repairs. Since then I have been told that I should remove the ice box and clean out weekly, be nicer in order to get better help and that my husband should do the talking so that Whirlpool will be more helpful. I am so disappointed. Its been a couple of years since I last called for repairs even though we had the extended warranty. I have to clean the chute daily in order to get crushed ice from the door. Whirlpool knows that their engineers developed an ice dispenser with problems but will not admit it. Their customer service is the worst ever. I will never buy a whirlpool refrigerator again.

Home owner bought a whirlpool water heater from Lowes. After the first year, the pilot started going out frequently. Tenants were left with no hot water repeatedly over weekends, etc. Changed numerous thermo-couplers, cleaned the screen below, but it continued to happen. I’ve paid plumbers for several service calls, which amounts the cost in excess of the price of the water heater.

I purchased a front loading Whirlpool washing machine March 2017. I have need to have the drain pump replaced and the motherboard replaced. Each repair took 30 to 45 days to get parts and service. I would not recommend the washing machine.

I purchased a dishwasher less than 6 months ago from Menards. Since then, I have had to have it repaired twice, due to items getting past the filters and clogging up the drains, so the dishwasher wouldnt drain. I have a 1-year warranty that came with the dishwasher, so both repairs were covered. However, I felt that there should be more done by the company, such as a free extended warranty to cover the cost of repairs as Im sure there will be more; and this is a problem that even the repair man said shouldnt be happening.I called Whirlpool to see what could be done, and all they kept telling me is that I could purchase an extended warranty. I told them (nicely, at first) that I found that ridiculous - why should I pay even more to continue to fix a problem that I shouldnt be having? If they werent going to give me a free extended warranty, I requested at least a partial credit toward another dishwasher, and they could have the piece of junk I have back. They refused to help. I am beyond disappointed with the lack of concern they have for their customers. I will not purchase any more Whirlpool products.

I was not impressed with the new HE washers but could not find any traditional ones anymore. I bought a Amana and am disgusted that it is only 3 years old and needs to be replaced because of a transmission problem with it not agitating. It costs more to repair than it is worth. As a consumer, I should be given a choice whether I want to upscale or be satisfied with older model features. I will never buy or recommend a Amana HE washer to anyone. My mother also has one, has had it for a year and it is already giving her problems. Shame on you Whirlpool.