We purchased our Whirlpool Water Heater about 2 years ago. Three weeks after we bought it, it stopped working; the pilot light would not light. They sent a tech out to replace the thermostat and the thermocouple. Now, it has stopped working again. My husband and I have spent nearly 20 hours on the phone with the WP customer service girls and replaced nearly every part but the tank it self. We have not had hot water for over a week and are at wits end! My husband finally got them to authorize us to get a new water heater from Lowes after they told him there was nothing else they could do to help us. Ive read pages and pages of complaints from other people having this same problem. Why do they put you through all the torture if they know its not going to work? Its very frustrating! We are almost to a point of ripping out all the gas lines and going electric! Will the new one we picked up today have the same problems? Only time will tell!

We bought a new Whirlpool refrigerator about three years ago. Because of space, we had to purchase one with a top freezer and also with no ice maker. First of all we didnt realize it was much deeper than our old Kenmore so it stuck out further into the kitchen space. That was not that big of an issue. At first everything ran great including the top freezer compartment, or so we thought. Then we noticed that when we had ice cream in the freezer and put water in ice cube trays to freeze, the ice cream would get very very soft. This continued to the point that now anytime I put water in there to freeze ice cubes I have to turn up the temperature to keep the ice cream frozen. Once the ice cubes are froze, there is no problem, but they take at least six hours to freeze. Then one day when a young child slammed the refrigerator door closed, the freezer door popped open about an eighth of an inch and then closed again. So, I tried it. Anytime you close the refrigerator door a little too hard the freezer door pops open. I then tried the dollar bill test to check the strength of the seal. The bill pulled right out of the door with very little effort. So, is the problem bad seals, bad design, or bad quality control, or what. How can I be assured that the frozen foods in the freezer are being frozen as solid as they should be. I know they dont freeze solid enough in the freezer door. I will eventually dump this refrigerator and go get another Frigidaire. If we have to get one with a bottom freezer, we will just have to rearrange our kitchen to accommodate it. But, having to turn the temp up and down every day is ridiculous. I have had issues with food close to the walls in all refrigerators slightly freeze, but never had an issue with keeping things cold enough. I will never buy another Whirlpool refrigerator, stove, or anything else for that matter. I have always had good luck with Frigidaire, so I will stick with what I know works.

My Whirlpool refrigerator needed a $400 mechanical repair shortly after the 1 year warranty expired. Its only been 13 months since repair, and the refrigerator is experiencing the same problems again! Whirlpool is plagued by negative reviews across the internet... hundreds of complaints on Yelp.ca forums, and consumeraffairs.com. There also used to be hundreds of negative Google reviews, but mysteriously all of those reviews have disappeared, and you can no longer leave a Google review for Whirlpool Corporation.

We purchased this Whirlpool pair after our upright machine was unable to be repaired... because of parts coming from China and being hard, if not, impossible to get. We have had this pair for about 2 years now (Lowe’s). It still doesnt clean the clothes and it continually goes off balance when doing sheets, comforters etc. Myself I feel since they have taken the middle agitator out of the machine - it no longer performs the way a washer should and that its main function is to get the clothes clean! I did write a letter to Whirlpool about it and they pretty much told me, “Well too bad.” So much for buying American made products... at least the upright did last 6 years!

I suppose the idea was good - less water. However, when you are washing clothes, water and agitation are key. Without an agitator, clothes are just spun around with water and detergent. This washing machine (WTW4950XW2) couldnt clean any dirt off clothes. Clothes go in dirty. They come out damp, wrinkled, and dirty. I got this washing machine free from my father and am thinking I got ripped off. No wonder he gave it away. Piece of junk.

We have just built a new home and have spent a ton of money on appliances. I so wish I had looked up the reviews on this Whirlpool Cabrio Washer before we bought it. It makes a very loud annoying sound through at least a third of the cycle (which I was just told by Whirlpool is the normal agitating sound). We have also had to have service out here twice in the first few months because some of the clothes come out dirty in areas that were folded over because of lack of water even on the high water setting. It also, ripped my favorite white blouse right in half. Trust me DONT buy it, you will be sorry.

I purchased a Whirlpool duet, model #wfw9550ww00, two years ago with added warranty. The machine stops mid-cycle. The time remaining flashes but no error code. Pressing start would begin the machine again. Sometimes, we could go several loads with no problems and other times it will stop three or four times in one load. Occasionally, pressing start would not work and the machine would require unplugging and restarting. We have had several service calls in. They have said it was the pump, then it was the motor, then it was the pressure switch, and yet the problem persists. They are due to come out again tomorrow for yet another examination to determine its cause. Its the third time in one month. Its a lemon.

My husband and I purchased a Whirlpool Washing Machine & Dryer a year and a half ago. As of current, the machine has stopped working. The machine will turn on but will not agitate. It makes a horrible grinding noise. The type of washer we purchased was a WTW4900BW0. Whirlpool told us we should have purchased the extended warranty. But, I feel we should get more than a year and a half out of a machine that cost $650.

Have used washer since 2005. Still runs today. Minor repairs done. Is reliable brand. Whirlpool gold model washer purchased at navy exchange. Will buy another whirlpool again. Have bought other brands which lasted 7yrs and then needed replacing. This whirlpool is the best. Lasted 15 yrs and still working fine doing 5 loads a week.

Im no longer buying Whirlpool products. They do not all up and are made like crap. My Cabrio washer being the most recent problem. Hinges broke on the lid and the drum spring broke. Out the door it goes! Im having my American made Speed Queen delivered tomorrow, the last Speed Queen I owned last over 30 years.

Very concerned. First the microwave broke. It seems that is burning on the inside. The model number is MH1150XMS-2, purchased in 2005. I have had to replace the plate. I have read of many recalls, because of the potential of fire. My model was not among the ones on the recall list.

I have been buying refurbished appliances and this one we bought it brand new. Its a great buy and it will last a while. It does a good job washing and the clothes come clean and almost dry to the touch.

We got a french door Whirlpool refrigerator about 15 months ago. Model Wrf757sdem01. There were problems from day one. Serviced about 6 times by 3 different companies... Died again less than 2 weeks ago. Finally the store decided to replace it. Was under an extended warranty. We have been without a fridge for over 10 days. It has caused multiple problems for us as we are out in the country. We have to haul ice to 4 coolers... Wait on the new one (a Whirlpool). Plumber had to be called in and he has had 3 of this same model replaced! Years ago you could trust Whirlpool. Now apparently not. I hope we do not have to regret our replacement one which still is not installed! By the way the water filters have to be replaced to the tune of 100.00 a year. We are not going to use an icemaker or get water from the new one.

We purchased a Whirlpool Cabrio Washer and Dryer in 2007. The washer sounded like it was going to take off and started leaking water. Two repair techs later, we found out it was the center bearing. They actually laughed and said they saw it all the time. It could be replaced (you need to replace the whole drum) for $300-$500, but I was told it would never be the same. I spoke with Whirlpool numerous times and they said they would do nothing, and I should have purchased the extended warranty. All I ask is for a company to stand behind their product. Im very disappointed.

I owned a Whirlpool Cabrio washing machine for 3 years (a two person household). The repairman just quoted $700 to repair a faulty center hub seal and bearing. This machine was not inexpensive. I expect more from a quality machine. A telephone call to Whirlpool resulted in two ten minute holds while being shuffled between representatives and each representative tried to sell me an extended warranty for another $289. Whirlpool should take full responsibility for this faulty product and not act like a telephone support center located in Eastern Europe. I am not pleased with this (lack of) resolution and do not plan to purchase another Whirlpool product.

Whirlpool Calibri washing machine - I have the washer for 4 years and have replaced four computer boards to the tune of nearly $300 each. When Whirlpool was told of my experience, they said they were sorry. Obviously, I am too and will not buy again. You would think they would give me one board at no cost, but I guess words are cheap.

For many years, I have worked on and tested water heater thermocouples. I have a lot of experience with this. I have checked around many of the wholesale supply houses to find a simple part needed for this brand/manufacturer appliance. Johnstone Supply, a national wholesale distributor, Grainger, etc. cannot get these parts. You must call Whirlpool and wait on the phone and give the operator the full story about what you found and how you tested the water heater only to be told you dont know what you are talking about. I was told that if the pilot lights and stays lit for even several minutes, that it is not the thermocouple but the gas valve and they will not sell me the part and recommend either I purchase a whole gas valve assembly and revised thermocouple or they would not sell me anything.Then I got told that I am on a waiting list to be called for availability of the parts at some time within the next 24 hours. Or just buy a new water heater from us with a warranty. Really? This is why you should not even have wasted your time with these people and move on to a better future. I asked,Can I purchase a box of thermocouples for this type of water heater with a left hand thread? The answer to this was, No, we will need the serial # for each unit that has had any part put on it. Move on, I say. This was a big waste of time by me, the plumber, and my customers happiness.

This washer is only a year old and out of warranty. At first I was getting white stains on dark clothes and now I am getting unremovable oil stains on all of my clothes. With the white stains I cut back on dry detergent and went to liquid. It did not help. On black stains I sorted clothes very carefully so that nothing dark or black was in with other color or white clothes, still the same stains. Brand new capri pants ruined with first washing. I have tried cleaning the machine with bleach as recommended, did not work. Whirlpool and Sears deny they have ever had a complaint. Yet there are hundreds of the same complaints on the internet. Is there anything that can be done.

I have front load washer and dryer; I have had them for 16 years and this year is the only year that I have any repairs done and it was only the dryer and it was minor repairs for parts and labor ($200).

I bought a Whirlpool washer and drying matching set (model 6400sw3). I liked it because it was extra large without agitator in the middle. Ive had it for about 2-3 years and I have already replaced the drain pump, motor and barrens, it has cost me over 500.00. I thought now OK its working fine, but now its giving me a code every time I wash of LD. I am so fed up with this!! I should have bought a new washer but I felt as much as I put into it, I basically built a new one. And now this code comes up every time and I have to power it off. Im not sure if anyone else has had this problem but I just dont know what else could go wrong with this. I will never ever buy a piece of junk like this again!!

We purchased Whirlpool Cabrio Washer WTW5600 series in October of 2010. I bought the machine from Sears and also bought the extended warranty. Less than 6 months after I had been using it, I noticed that all my husband’s shirts were getting sweat stains under the arms and my hand towels were very smelly after drying with them one time. I called Sears to have someone come out and tell us what the problem was. He said I was using too much detergent so I reduced the amount of what I was using. It did not help the problem so I started using the extra rinse each time I washed, still did not fix the problem. I called them out 3 more times in 2011. One tech told me I was still using too much detergent so I reduced down to 1 tablespoon like he suggested. I stopped using softener in my washer because he said I needed to clean my machine more than one time a month, to clean it every 3 weeks. No solution to the problem still. I have had a tech from Sears and one from Whirlpool (who incidentally was the same man, he was from A&E Appliances). When he came in the door, my husband told him he had been here before and I said 2 times. He lied and said he had not been out before. Are we blind? No. He ran the cycle but sat in his truck while he was running it. None of the techs have ever put a tool on the machine to check if the water level is right. They just stand there and tell us to change the amount of detergent or clean the machine with Clorox more often. I cleaned it 8 days in a row and the clothes still smell and still do not get cleaned. We talked to main man at Whirlpool and said they couldnt do anything because their 1 year warranty had run out. We have been using Whirlpool appliances for over 30 years but I will not ever buy another one. I have probably had 5 Whirlpool washers over the years but never had a problem until we got this Cabrio top loader without an agitator. I would not recommend this washer to my worst enemy, if I had one.

We purchased a Whirlpool Cabrio Washer approximately 4 years ago thinking we were purchasing a top-of-the-line washer. The first year went great. I was very impressed with how it washed. My clothes came out cleaner than ever before; I loved it. But shortly after the warranty expired, one of the water pumps began leaking out all over the floor. We found out that a coin had passed through the barrel down into the pump and caused the plastic pump to crack with the high speed spin. We replaced that pump at a cost of over $100. We shopped around to find the part as reasonable as possible. The machine worked fine for about another 10 months, then it happened again. The new pump began spitting out water all over the floor. So again, we found another coin, another crack in the pump and again replaced it, another $100+. Finally, a third time, it was the same thing; the pump cracked due to a coin. This time, it was the pump on the opposite side, but still, water was all over the floor. This time, we ordered the part through Whirlpool and complained about this happening for a third time. My husband asked them about the Lemon Law and he was told that he would have had to purchase all of the pumps through Whirlpool. What does that have to do with it? We bought the pumps where we could afford them! The washer cost about $700 to begin with, and within 4 years, weve spent approx. $400 more? Thats not the end of it though. Now we are hearing loud noises and there is water all over the floor again every time you wash. This time, its not the pumps though. It appears that it has something to do with the bearings and maybe a seal somewhere around the barrel itself. But you can hear something knocking around - it sounds almost like a nut. We are going to call a local repairman to come and look at it tomorrow. This is just ridiculous. I feel like weve been completely duped over this purchase. The salesman talked this up like it was the cream of the crop and weve had nothing but problems. My last washing machine was a Kenmore and it lasted nearly 15 years and not once did I have to call a repairman or buy parts for it! Guess what Im going to buy again? If Whirlpool would just acknowledge these problems and fix them for people, it might renew faith in your company. I know I dont know the inner workings of a washing machine, but it seems to me that a screen prior to the pumps to keep coins from entering the pumps wouldve been a very cheap fix to a huge problem. I also own the Cabrio dryer and have hated it since the day I got it. It never dry things with one cycle. I always have to run it a second time. Knock on wood though, I have never had any breakdowns with that. I can guarantee my next buy will not be Whirlpool, nor will I pick expensive models again. I bought the cheap stuff years ago and it lasted forever! Im very nervous because I bought a Whirlpool fridge last year and I am praying I have no problems with that!

I wrote you about this oven. This morning, they replaced the thermostat and then wanted me to self-clean it again. Now it wont work again, so I called Whirlpool and wanted to replace it and it would cost me $1,070 extra. I told them that was not acceptable. I paid over $3,000 for the one I have. Now, I have to stay home again tomorrow so they can replace the same part again. To keep in warranty, I have to replace the part every ninety days if I want to self-clean my oven.

Whirlpool gold series refrigerator - We obtained this appliance in 2013. The ice maker stopped making ice. Later on it began to make super loud popping noises. Stops cooling, doors are rusting, drawers are broken. We do not have extra money for costly repairs. The Whirlpool brand was worth $2500 and the letdown priceless. Do your homework before purchasing a Whirlpool!!

Subject was included in our new condo less than 5 years ago. It appears that all we have to do is look at it and it falls apart. There is constantly another piece of plastic on the counter. Our experience in calling Whirlpool for service is that it is very expensive and time consuming. A refrigerator installed at the same time as the purchase had a defective ice maker which took three service calls and a final installation of a broken part by me before we were together again. 2 (two) service men recommended that if we had problems again that we do what they did. Buy Ice Cube trays!!!! What a great recommendation.

I purchased my Whirlpool Gold series french door refrigerator 3 years ago. I bought Whirlpool because it being an American company and a brand I thought I would be pleased with. Wrong! I have had nothing but problems with this refrigerator. Thank goodness I bought the extended warranty! Just a year old, my ice maker stopped working. Then, the refrigerator stopped cooling. Circuit boards were replaced, fan motors, etc. over $1500.00 in parts and labor and the entire summer to have it fixed. This past August, ice maker stopped working again. Then, stopped cooling. I am now at week 6 without a functioning refrigerator. While I am thankful I have an extended warranty, through the store that I purchased this refrigerator, I am not thrilled with the amount of time that has passed between each visit and the fact that it is the exact same parts that are once again being replaced. This refrigerator is a LEMON. Do not buy this brand.

FRUSTRATION!!! It is unbelievable that even appliances have become DISPOSABLE! Where are the days of when our parents bought well made appliances that LASTED 20 years with NO problems??? There was satisfaction knowing that a purchase of an appliance was $$ well spent! These days it costs MORE to replace parts than IF you purchased a brand new machine! We purchased BRAND NEW Whirlpool Duet Sport Washer AND dryer in 2007. The washer has been repaired a total of 5 times and the dryer 3 times!!! IN A SPAN OF 10 YEARS! Are you serious?! With the $$ spent on warranties/ labor/ parts: WE could have purchased new appliances. What is WRONG with this picture? IT IS ALL about making money on REPLACING PARTS/WARRANTIES/LABOR!!! Forget the consumer that is spending THEIR hard earned money to buy the appliances initially. Short of going to a laundromat, the consumer needs to purchase a washer & dryer. So I guess it is a vicious cycle of REPAIRS/REPAIRS AND MORE REPAIRS!!!

The machine purchased in 2011, 3 years old, will cost as much to repair as to buy a new one. I got exactly no satisfaction from Whirlpool. They said there is no recall so they wouldnt assist. There are only 2 people in my house, so how could the washer be so junky. What would a large family do? I have spent $140 and wont spend another dime on a Whirlpool appliance.

This machine was my dream machine for about two years. Then the noise started during the spin cycle. It gradually got louder and louder, until it got so loud that it sounded like a jet engine taking off. You could not be near the wash room and hear each other talk. Then it began to aggravate me with the UL flashing. I know how to load a washing machine. It was just a defect. Then it started making a grinding sound to add to the roaring spin noise. We were told that it would take over $500.00 to fix, so we just sat back and waited for it to die. Well, the other day it began to leak some water out of the bottom of the machine. Now today we are paying our last respects to a piece of junk that Whirlpool calls a washing machine! It is less than 5 years old. This was a $900.00 washer. There should be a recall. We should ban together and demand a recall! Now I will be forced to go buy a new washer. I can tell you which name brand I will not buy, Whirlpool!

I had to purchase a new fridge quickly due to a power surge and this was the only one available with features I wanted. It is too small, but thats not the fridges fault. Has worked well and easy to clean. Simple white fridge that Id recommend. Not expensive and for the past year+ dependable.

The shelves in the newer units are plastic not glass with metal and they rip/break holding heavy contains like gallons of milk, and they are more expensive to replace. I just wish they would go back to building things like in the old days. My last refrigerator lasted 20 years. Ive had this one a year paid twice the price and already had to replace shelves and trays for it..

Our 2.5 year old Whirlpool top loading clothes washer started leaking from the bottom, enough to form a sizable puddle that ran under the dryer all the way to the wall. It was still under warranty so we called the company and they recommended a repair service. Guy came couldnt really identify the exact problem but said hed order parts to stop the leak. That was 6 weeks ago. He cant get the parts despite us calling about every week to see if the parts came in. So for the last month weve been taking our clothes to a laundromat. There seems to be no end in sight to this problem. Seems stuck between Whirlpool and the repair service and were the victims. And, oh yeah we got a note that says our warranty is ending soon.

Takes 2 or 3 full cycles to dry small load. Big disappointment, drying is such a horrible experience since the clothes never dry when I expect them to. Not satisfied at all.

Im very satisfied with the looks and performance of my Whirlpool dishwasher, it is quiet enough that I put it on to wash before going to bed. It is that quiet. Im not happy about the way it was installed, but that is no fault of the dishwasher or Whirlpool, it works great even though it sits kind of crooked in the cabinet. The dishes are always sparkling clean and dry when it is done washing.

Whirlpool Cabrio Washer WTW7800XW is 13/14 months old (1 or 2 months out of standard warranty). We use it 3 to 4 times a week. The lid hinge developed a crack 2 or 3 months ago. Last week, it failed completely making the washer unusable. Investigations show that a new lid is around $250 plus tax and service call (approx. $500 complete). On contacting Customer Service, they continued to say monotonously out of warranty even though it is obvious to even a layman that this hinge/lid is not fit for the job and the manufacturing material has failed. They kept reeling off all sorts of protocols but would not send any of them as a copy. This is the worst service I have had from any company. The service is despicable and they should be ignored and banned from every consumer list. I appreciate that it is out of warranty, but the runaround I am getting seems to me that they expect their product to fail after the warranty expires and they are not surprised at all by catastrophic failures so soon.

I bought Whirlpool Cabrio washer two months ago (Model number : WTW7300DW0). They indicate washer use less water and clean better, but that is not true. Some clothes on top of the load were not even getting wet and clothes smell bad after washing. Even worse is that clothes got holes in many places and some clothes were totally destroyed after washing. In just two months, I have to throw away many of my towels and clothes. I dont believe this kind of washer should be sold again. This should be a recall to give us a replacement ASAP and remove any products still in the market. There are many complaints online, I hope someone will stop this and do the right thing.

Steam cleaning DOES NOT work! I have complained to Home Depot and Whirlpool since my purchase 9/2018. They sent 2 different repair men and both times I was told there was nothing they can do. I got one phone call from Whirlpool (Maytag) and they sent me a cleaner (wish is just for the stovetop). No other return emails or calls have been acknowledged. My stove looks like it hasnt been cleaned EVER! I was also told to use elbow grease. I am so disgusted and at my wits end. Any suggestions, besides court?

I have a gas range Model WFG540HOESO Airlift self clean. When anyone reaches across or leans against the range, ever so slightly, the knobs turn and gas is released. It is EXTREMELY dangerous. The Airlift self clean has never worked. When the repairman contacted the technicians at Whirlpool, they told him that there was nothing they could do. In other words, I am stuck with an oven that will not self clean. The water in the bottom does not even come to a boil.

Changing the filter is difficult & expensive. And where has the old fashioned service gone. New refrigerator and would have to pay for service. This happened when I bought the refrigerator a couple years ago. I do not think this should be the standard for a new refrigerator.

After only 6 months of use, the cooktop light bulb burned out. When I tried to replace it, the glass part of the bulb separated from the base. The bulb is screwed in so that the base faces away from the front of the microwave. With the small cavity and the backward installation, it will be impossible to remove. Now I have no light and dread how much a service call will be. The unit was installed by a contractor prior to our purchase of the house and it is now out of warranty.

Bought the Whirlpool Cabrio in March of 2013. From the first day we used it, it Never cleaned our clothes. There is not enough water to clean the clothes. I put some grape jelly on one towel and washed 5 more towels with it, and guess what the stain and jelly are still on the towel. l went over to my daughters and washed the same towels on rinse, and the jelly was gone. Remember, it was on rinse. I THINK the CEO NEEDS to come to my house and wash his white shirts. This is a design problem. Yes, it will save you money, you dont need soap, because the washer doesnt clean your clothes with water or soap. SO, l would like to send the head CEO, this washer. l would love to see how his wife likes this WHIRLPOOL CABRIO... REMEMBER ITS US THAT KEEPS YOUR COMPANY GOING.

We bought the Whirlpool Duet set for $1,000 18 months ago. About four months ago, it started shredding our clothes. I would get them out with holes in them, but there was nothing sharp in the washer. Then the grey outside seal started deteriorating and getting tiny balls of rubber all over my clothes, ruining several white shirts. It always smells like mold. I just went to get my clothes out of it to find out it leaked water all over with that disintegrated rubber from the seal. The seal had completely ripped from the top to the bottom drain for no apparent reason. Now we are replacing the below. We JUST paid it off this month. It is crazy, it is already breaking!

Absolutely read the reviews on this machine before deciding on a purchase. I have experienced with great frustration every issue addressed in other reviews. Clothes constantly have to be rewashed. The Quick cycle will leave your clothes in a puddle of water. But then there is no spin only cycle to correct that. I have purchased Whirlpool washers before with great satisfaction but this machine is not worth the money I paid for it and does not save me on water or electricity costs because of all the rewashing I have to do. Like others I am stuck with this machine until it dies. You lost me as a customer, Whirlpool.

As with other posts here, the rear bearing is going out of Whirlpool Duet front loading washer. I purchased mine in late 2008. Moderate use always according to recommendations. I called Whirlpool and same story--no recall and it would be expensive to have it repaired. I cant see putting $400 to $500 in parts even if I repair it myself. I cant believe that with such a common problem, Whirlpool wouldnt either honor a repair or offer a reasonable bearing package to fix. It requires the entire back, half of a new drum. Poor design, but whats worse is no effort by Whirlpool to rectify the situation.

I had this washer (WTW7990XGO) 5 years and finally had to replace it. It started with the touchscreen. No matter how often it was calibrated it was very frustrating to get it to respond. It would start dinging and going thru all the cycles at random times. Then there was the error code for the door lock. The door lock wasnt the problem, the surround was slightly warped and the door wasnt catching. Warped Im sure from having to literally climb into the machine to retrieve the clothes! Then a few months later it was another error code - the machine wasnt draining fast enough. It didnt drain at all. We had to use a water hose to drain it. After the second time with that, I went and bought a new washer - different brand, dials - no touch screen, and it has an agitator. Unfortunately, I ran into other customers in the appliance department who were having the same issues from 2 other brands of electronic washers. We all went back to as old school as was available.

Model ED5PVEXWS14/Whirlpool Stainless Steel side-by-side refrigerator purchased from Lowes: My wife and I purchased this refrigerator from Lowes as a part of a kitchen renovation project. It was delivered by Lowes and worked great. The shelving cracked at the back as other owners experienced, but I blamed that on kids and was fine with ordering replacement parts online. Fast forward to the present and a year later, everything is working fine. Out of the blue it quit cooling or freezing on 6/12/13. I thought it was a capacitor problem, but since we purchased the refrigerator on 4/28/12, we decided to have a repairman come out and check. When he accessed it, he found that the compressor was bad. He stated every once in while you get a fridge with a bad compressor. He also said I just happened to have the particular refrigerator he sees frequently. I normally buy all Whirlpool products - microwaves, washer and dryer, dishwasher, my old refrigerator (still working at my relatives house), and my daughters college fridge. This is the first time I have experienced something of this nature with a Whirlpool product and hope I can work out a resolution with them or Lowes.

I have had this Whirlpool Cabrio washer for 4 years. I had to rebuild the drive unit once and now the control board is bad. If I didnt do my own repairs I would have spent well over the cost of the washer in the 4 years I have owned it. This is the worst washer on the market. Not to mention Whirlpool support will not work with you at all. DO NOT BUY THIS PRODUCT.

We purchased a Whirlpool Cabrio Washer in 2010. I have had nothing but problems trying to wash black/dark clothes, it leaves white stuff. I assume its soap scum all over the clothes. Ive tried cleaning the machine with Refresh more often than recommended and it still has the same problem.

My gas hot water heater failed. The pilot went out and could not be relit. The Whirlpool water heater has a 12 year warranty and we are in year 5. Sears said they could not send anyone to repair it because there was no service in our area. We live 30 minutes from Dallas/Ft. Worth, Texas. They offered to replace it even though I had a plumber on standby, ready to replace it. They said they could not let me do that if they had one in stock. After waiting a week for the delivery, they called at 4:45 pm to claim that the delivery truck would not start. They would not put it on another truck or help in any way. Then they said it would be another week before they could deliver it. All this time we are going without hot water, trying to cook, clean, take baths, do laundry etc. They had no sympathy and refused to provide compensation so I could proceed with installing a new water heater. I could have done this if I knew a check was in the mail but they refused to allow me to do this. This happened to me at another big box store years ago and they sent a check immediately. The customer support in the hot water heater dept at Sears was terrible. If they cant send someone to repair and they cant provide a replacement within a few days, it is only reasonable to offer payment so that the customer and move forward with repairs. I will never buy another appliance from Sears after this nightmare. On December 4th Im supposed to get the delayed hot water heater but if the truck doesnt start, who knows how long I will have to wait. I am reasonable and flexible but lack of hot water is something a customer should not have to wait two weeks to get resolved.

As described in many similar instances found on numerous complaint boards (including this one), Whirlpool has defective over the range microwave convection ovens (model # GMH6185XVS) with faulty magnatrons. I have had the exact same experience with a new product failing at 16 months (the first time) and within 6 months failing again. Whirlpool is not concerned about their consumers, only their money. They are more than happy to sell an extended warranty, but are not willing to work with customers that have lemon products.I tried working with Whirlpool customer support with little assistance other than to offer to sell me a $250 extended warranty. I additionally filed a complaint with the Better Business Bureau concerning Whirlpool to include over 10 pages in documentation with numerous people reporting this same complaint. Whirlpool is still not willing to acknowledge they have faulty or defective components in their product and so generously offered to pay for the replacement component (only - not the service to repair it).I spent $600 on this unit new, $163 to repair it the first time (at 16 months old) and no doubt it will cost me an additional $163 to repair it again (not even 6 months after the first repair). I am not willing to continue to throw good money after bad on a defective unit. For the cost of the repairs and their extended warranty, it is cheaper to buy a new unit from a different manufacturer.It is clear from this site (in addition to numerous others) that Whirlpool has a definite quality problem - both in products and service!

Purchased microwave 7/3/2016 & paid for installation on 7/9/16. Product started malfunctioned in December. Technician came out 12/30/16 and as of today we still do NOT have microwave. Whirlpool claims they issued credit for microwave & installation. But somehow between safety department & vendor relations with hhgregg they want us to pay AGAIN for installation & haul away on a defective microwave. Hhgregg vendor relations & Whirlpool pointing fingers at each other, we are still without a paid in full microwave. No one cares, and we have been treated poorly by both Whirlpool & hhgregg. Its 3 months without a microwave and Whirlpool doesnt seem to care one bit. Worst customer service Ive ever received.

I purchased this stove online and have been very happy with the features. I am able to use alternate settings based on the size of the Pan/pot. Cook timer, light, variable rack displays, etc. The only negative feedback is the need to add 5-10 minutes more to the temperature, based on the recommended cooking time of your recipe.

Second time in 3 years our freezer/fridge has gone out. Same symptoms as last time, which was a bad motor. Repaired BY WHIRLPOOL. Completely useless. I don’t expect to have to replace a refrigerator every three years. Especially when I paid $$$$ for it to begin with. DO NOT BUY!! We will be switching brands. And as the installed items in our house start to go (yeah, they’ve already had to service an oven installed at the same time 3 years ago too) they too will be replaced with other brands. You’ve lost a lifetime customer! Shame on you Whirlpool.

I was searching online and stumbled across this site. Funny that there were so many complaints about the console on the ovens, considering that my issue was with the console on a dryer I purchased. I have only had the dryer a year, and it stopped working. There is nothing else wrong with it, no codes, no problems with the lights, or anything else. A technician came out and found that it was a small plastic and metal button piece that helps the press here: spot on the dryer panel to connect to the start button on the console. The little arm had broken and the switch no longer worked.Figured we would have to purchase a new button. NOPE, apparently we were told that we had to purchase a new console (over $200 dollars, close to $300 with shipping)???!!! We were also told that wear and tear can cause the issue. Wear and tear?? On a dryer thats maybe run once a week for about a year? Try again, I think I need my boots because it sounds like horse** to me. I think I will pass this information along to people I know that are technicians so that they can let people know not to purchase from this company because they obviously arent going to address the situation. I think I might also utilize social media to let people know so that they dont have to go through this much aggravation. I certainly dont know what we are going to do, since it took me a year to pay that dryer off, I cant afford another dryer at this time. So unfortunately with a new baby on the way, you wont get any sympathy from me if your company takes a character hit.

The repairman said the shaft, which of course is one piece with the outer drum, is corroded. Really? Did we not expect water in our washing machine? The repair is $500. After reading all the bazillion complaints on this model (on the internet), I have decided not to repair the piece of junk!

Whirlpool has been an absolute nightmare from day 1. We bought a brand new 50-gallon water heater from Lowes. It did not work. We went back to Lowes and were told to contact whirlpool. We contacted Whirlpool and were told to conduct a number of test and all test passed, so they said we needed a plumber to come look at it. Remind you that this water heater is brand new and has not worked since day 1. They said the plumber would cost $130 and they would pay for parts. Why am I having to pay when my water heater has never worked. Paid the money. Had them come. They replaced a part, did not work, replaced another and it did not work, so the plumber requested a new water heater. Whirlpool refused. What is the point of paying and they are not going to fix it.Whirlpool insisted it was our ventilation even though all test proved that was not the problem. So out of pocket again to fix the ventilation and it did not work. After 2 months of no hot water with a two-year old at home we had someone we know come look at it and fixed the main pipe. Whirlpool took my money and didnt fix my problem. HORRIBLE SERVICE.

We purchased a side by side Whirlpool refrigerator/freezer in June 2011 and have had nothing but problems with this piece of crap appliance. Ice maker has been repaired 3 times, water line clogged twice because of freezing and thawing. Now the machine only cools both sides to 45 degrees F. I am having a repair person come out on Monday to tell me what is wrong but I am so upset with the poor workmanship of this product I dont want to put another dime into the repair. We paid $1100 on this and have paid at least $600 in repairs over the past 4 years!! I agree with all of the other comments on the poor manufacturing choices. We had a GE prior to this and it lasted 10 years but we had the same issues. Repairing it every few years. I am not sure what brand to purchase next. If anyone has a suggestion I would be open to it.

Love the dishwasher, except the racking which has some top rack channels which are too small to be used by glasses, mugs, etc. The Power On/Off should automatically power down when the cycle is finished. Too often when someone leans against the dishwasher while opening the overhead cupboard, the dishwasher will start up because the unit was not powered down.

We purchased a Whirlpool Gas Water Heater (Model No. N40T61-343) from Lowes in the Summer of 2013. 2.5 years later, the water heater goes out as of 01/19/2016. Therefore, I contacted the telephone number on the side of the water heater in order to restart the water heater. We followed the instructions by pushing in the pilot button, as well the ignition button. To no avail, the water heater did not restart. I called customer service on Thursday (01/21/2016) to speak with a representative. She said that we needed another Thermopile and a Gas Valve replacement. So, who is going to put it on? It would cost as much as getting a whole new water heater. Therefore, we are going to Menards to purchase the Richmond Gas Water Heater. We had a Richmond once before; and it lasted from 1999 or 2000, until 2013.After reading all the reviews about this brand water heater (Whirlpool), no wonder people are complaining. Ladies and gentlemen, do yourselves a favor and not buy a Whirlpool Water Heater. The only thing that Whirlpool is good for is only their name. Their Water Heaters in particular are worthless pieces of junk. NEVER BUY A WHIRLPOOL GAS WATER HEATER AGAIN!!!

I purchased a top load Whirlpool washer from Lowes 2-8-12. It got so it wouldnt rinse. When it came to that cycle, it just skipped it and went directly to spin. I dont know how long it was doing this before I caught it. A repairman came out said I would need the equivalent of a motherboard that would cost $330.00. Needless to say, couldnt afford that amount for repair. So I purchased a very nice used Amana for $100.00. I always thought Whirlpool was a top of the line product. This has changed my mind. If it wont last any longer than 5 years I dont want it. There are just the two of us and we are retired so the machine was not overused. I am so disappointed and angry about this.

Less than 2 years old; a loud chirp began and the water dispenser stopped working, along with the ice. Repairman came out--ordered a part. One week later another repairman; another part. One week later another repairman--couldnt fix the problem. By now no cooling in the refrigerator at all. Tech line has to review the findings. Have heard nothing after nearly 3 weeks without a fridge, ruined food, and no ice other than my back yard!

Washer, barely 6 months old, purchased at Lowes. While my washer cleans and I am happy with it, my washer started making loud noises during the spin cycle. I called Lowes warranty service approx 9/26/13; tech scheduled for 10/8, over a week later. Diagnosis: stripped bearings; total bearings and all tub components must be replaced. Parts ordered to be delivered to my door. Cost of washer: approx $800. Cost of parts: over $1600. Washer cannot be replaced until they have attempted to fix it at least 3 times. Repairman returns on 10/18 to repair. Oops, large plastic tub component shipped broken from manufacturer. Reorder parts for repair on 10/29. Finally a repair BUT A&E left the large tub part saying they had no room to take the part. So now Lowes is trying to arrange to dispose of the huge part sitting in my home. I live in a condo so the part cannot be disposed of in our facility. This has been a nightmare to fix and while customer service was cordial, they were totally unable to provide what is considered excellent customer service. So whose fault is it? I have missed several hours of work to try to get this taken care of. I spent money visiting a laundromat for over a month. I am the customer and guess what that means? Nothing! Now my concern is getting that large part out of my home and whether to buy an extended warranty OR just throw it out if it breaks. Very dissatisfied customer! And no the warranty for this major part overhaul is not a year from installation..... my warranty still starts the day of purchase. Are you serious? My advice: ask your friends about their appliances & esp service if they received it.

Ive had my Whirlpool refrigerator for 6 months and since then Ive had it serviced 7 TIMES! Im a person who works so every time my fridge breaks down I have to take time off from work to wait around on a tech. I just called Whirlpool to see if they can switch my fridge out and they said NO! All they can offer me is a $50 check and have a different company come out and check my fridge. Im SO UPSET AND DISAPPOINTED! I remember when I was a little girl my parents and grandparents would talk about how good Whirlpool was and I was so excited when I moved into my first brand new house 6 months ago. It had all brand new Whirlpool appliances but now I think they are a piece of crap because to top it all off my microwave broke down 3 months after I moved in and I waited over a month from the time I reported it to have the tech come out and replace it. I dont recommend ANYONE buy this brand!

Our experience with the Whirlpool Duet Steam washer is the same. Weve had ours about 2 years and have replaced a sensor and the rubber boot (both in the first year) and now we too have had the bearings go out. Weve called Nebraska Furniture Mart and Whirlpool. No one really cares. Its unbelievable that $1800 is down the drain and its acceptable! What are the steps for a class action lawsuit? How about getting some social media involved to get Whirlpools attention? It worked with Netflix and Bank of America. They had to finally listen to the public. So frustrated!

Please do not buy any Whirlpool product. Worst product and customer support. I got a new refrigerator on dec 2020, just after 1 month I started facing issues. I complained about that and 3 times they changed many parts. Still I am facing same issues. It doesn’t cool, makes too much sound. Every time I have to spend 30 mins in registering a complaint and sometimes they just close it on their own without even attending to it. So weird. Though the product is under warranty, it’s been more than 6 months that nobody has rectified the complaint. Even now my complaint is still pending. If I call customer support, they just provide some number and ask me to call them. Service representatives take their own time and not at all Serious about complaints. This kind of service they provide to customers. Beware of buying whirlpool products. Worst ever products and service.

Ive had this microwave for about a year and a half. Like some others I get the door sign frequently. I open the door and cant turn it on until the light goes on, which can take a minute to two. I have NEVER had problems with any microwave other than this one. I had a problem with the Whirlpool refrigerator too, which was fortunately still under warranty. I bought the fridge, oven and microwave as a deal. Trust me, there is no deal here. I will never buy this brand again. Lesson learned. Given other reviews, I might just buy another brand of microwave. Worth not having the hassle.

Cabrio washer - This was a huge disappointment, clothes not clean, sometimes still dry in middle even with small loads! Have had washer just over a year, second time it has quit working! This time it wont even give a code to why it wont spin out! Living on a budget, I cant afford such a shoddy product! Never again will I buy any product associated with whirlpool!

I bought a gas range (#WFG524SLAB0) in July 2012. Two weeks ago, the oven stopped igniting. I called Whirlpool to have it serviced and they sent out someone from A &E Service Repair, who told me an igniter had to be ordered and it would take a week to come in. (He said he will order the part.) Then he told me to call Whirlpool again and schedule another appointment. Whirlpool sent out one of their techs two days later, who told me the same thing about the oven and said a part will need to be ordered. I told him it was ordered and he looked and said no part was ordered. So this was the week of Thanksgiving. Because the part would not be in until next week, no one could fix the stove until eight days later. So my Thanksgiving was ruined, no less with not being able to cook. So the service tech came to put the part on and the oven still is not working. He pretty much told me there was nothing he could do, for me to call Whirlpool again and have someone else look at it. I called Whirlpool and actually spoke to a supervisor who basically told me the same thing I have been hearing for two weeks: “We will send a service tech to look at the problem.” Keep in mind the stove is only four frigging months old. So here I am waiting again for someone from Whirlpool to fix my oven.

I purchased this refrigerator, approximately 3 yrs. ago. Right away the top crisper broke. I have put up with this broken crisper only to have broken the PLASTIC lips that hold the crisper to the top shelf. Piece of junk. I looked to order a new crisper but way to expensive so I just suffered thru. I cant even use it anymore as I cannot open or close it without it falling onto the bottom crisper. Would like to throw the thing out, but cannot afford another one. IT WILL NOT BE A WHIRLPOOL!!!

I purchased Whirlpool top loading washing machine model # WTW57ESVW less than 2 years ago. It stopped working yesterday. I had a trusted professional repairman evaluate it today. The motor needs to be replaced after less than 2 years?! The customer service reps basically said sorry. I should have purchased the extended warranty. Is it not reasonable to trust that a Whirlpool washing machine motor should last more than 2 years.I am very unhappy and very angry that Whirlpool will not stand behind their product. The last customer service rep I spoke to suggested she could send one of their repairmen and replace the motor at a cost to me of $299.00. So, after less than 2 years, I am offered an amount to pay of about half the cost I paid less than 2 years ago for the brand new washing machine. My home is full of Whirlpool appliances. I have been a good and loyal customer for over 30 years. I am very angry and upset with Whirlpool. Please explain to me why it is not reasonable for me to trust and believe that a Whirlpool top loading machine that is well cared for and not abused in any fashion should last longer than 2 years? Is this being a loyal Whirlpool customer gets you, I should have purchased the extended warranty”? We are talking about a motor here, not a fabric or bleach dispenser that breaks. Although, those parts should not break either, there is a big difference from something like that and a motor. Please contact me as soon as possible at either number listed above. Thank you.

Have a Whirlpool side by side about a year and a half old. Fridge started getting warm, so when I contacted the Whirlpool co, they informed me and sold me a year warranty to cover what the problem is and anything that would go wrong in the next year. The warranty is through Assurant. After contacting them, I found out they could not have a repairman out for another week. Wasnt happy, but nothing I could do. They found out the compressor was bad, ordered the part which showed up the next day, but could not come out to install it for another week. Getting more upset. Put it in and my fridge was hotter than before. Called and they could not have anyone out for (you got it) another week. The new compressor was bad. Ordered a second one, came the next day, and they put a rush on the repair so I only had to wait 4 days this time. Guess what, it still does not work. Had to wait another 4 days for someone to come out. So tomorrow is the day. We shall see will it be another compressor and another week to put it in? I never heard of any company stretching a repair over a months time. I am so angry with Whirlpool, Assurant and A&E repair company; you just dont know. I would not recommend buying or going through these companies. This is very unprofessional.

I also have a side-by-side Whirlpool Gold Fridge purchased from Lowes Retail Store, and I paid $1,480.00 for it. It is now 4 years old and I just noticed large cracks on right, inside part of the fridge. I called Whirlpool and got a runaround. Some lame guy said, Sorry, nothing we can do for you.When are people going to stand up for their rights and fight for their bucks? They havent heard the last of me but I will put this on the back of my truck with a nice sign on it for thousands to see. If anyone else has had this problem email me at ** and lets talk. I will never buy any Whirlpool items ever, ever again! Buyers beware! I also hold Lowes Retail Store responsible for this. They should research and stand behind what they sell, they are no better than Whirlpool!

Purchased Whirlpool Duet wfw9550ww00 in 2012 from PC Rich, who purchased machines in 5/11. Product stopped being made 5 yrs prior. Of course I did not know until my washer went and had service come to my house. He explained prior information, looked at my machine for 2 seconds and said someone put in a heavy load that machine was not able to handle and 2 belts broke and guts of machine are destroyed. Its a $799 fix, not including labor, youre better off buying a new machine. How does he know thats the reason for breaking??? The machine is 2 years old, not a scratch on it!!! Unbelievable!!!! Then states thats $114 for the service call. $114 for 2 seconds!!! Im absolutely furious!!! Whirlpool has a new program (if it helps anyone), if your machine is fairly new they will give you a invoice for 1/2 off a new Whirlpool... Take it from there. There should be a tremendous action lawsuit, look at all these complaints...

I’ve been struggling with this new washer since I bought it a year ago. It’s sold as a water saver machine, but it continually leaves white residue and lint on my dark clothes that will only come off if rewashed with no soap and no other clothes. The technician who came out ran a cleaner through the machine and that was it. It’s recommended that the cleaner be used once a month, but it doesn’t seem to do any good. Per the appliance dealer I’ve reduced the amount of detergent I use to a tablespoon. I still get the residue. Definitely not a water saver and a crummy washing machine. Don’t buy Whirlpool!

We bought a WRS325FDAM02 Side by Side Whirlpool Refrigerator and from day 1 we have been having problems with rust buildup on both doors. Bought it in July 2014 and have had the service people over to figure out the problem many times. They finally decided to replace the doors which didnt help because the replacement doors are doing the same thing. We have bought everything they told us to buy to clean and try and prevent the rust from coming back but nothing helps. Our warranty was ready to expire so we bought the extended warranty only to find out that cosmetic issues are not covered under the extended warranty plan... Stay away from this model refrigerator... Not only that we were then told the doors are not really Stainless Steel just some fake crap that looks like Stainless Steel. We paid good money for this refrigerator and have to deal with cleaning rust off the doors day after day.

I am getting numerous F1 codes on my Whirlpool Cabrio washing machine, Model #WTW6600SW2. By doing thorough research on this issue I can see the problem is in a known defective control board (part #W10130544). This part has even been replaced by Whirlpool with a new control board costing around $300 for just the part. After calling for repair service, two people (1 agent and 1 supervisor) refused to acknowledge any known issues with this part and further refused to any type of repair or replacement of the part. It is impossible for anyone in that position to not have knowledge of this problem. Simply look on the internet for a countless number of people with this very same complaint. Even though my washer is eight years old it has had very little use. There are only two grown adults in this household and the machine has never been abused or overused. It still looks new. Whirlpool should be honest and responsible when dealing with this type of problem. They should agree to pay for the part and repair service... at the very least they should agree to pay for the part.

I purchased a Whirlpool refrigerator in Aug 2012 model G16FARXXF05 and in July 2016 the compressor died. I researched refrigerators before purchasing and was told by every store I visited that Whirlpool was probably the best and with the least problems. Unfortunately, for me that was not the case. I guess anyone can get a lemon!!!

I purchased a 40-gal Whirlpool water heater model 40t91-403 last week and paid a plumber to have it installed. The old one (GE 40 gal) worked fine except for a leak. The new one used all of the old connections except the 2-inch in and out pipes. Same connections, hot, cold and gas. At first I got about a quart of hot water and then all cold. Whirlpool changed the valve and cold water pipe (inside the tank) and still the same. They are trying to tell me that the tank is fine - I have a plumbing problem. Two plumbers have told me different, but still they insist. Yes, I am upset. The old GE, even with a leak, performed better!

Dishwasher leaking thru the diverter motor; apparently the gramet # WPW10195677 gets worn out and starts leaking. They have discontinued the part and can no longer be found. I call Whirlpool and all Parts supplier in my city. Obviously this is something that happens with time (5 yr old dishwasher) and is something very simple to change. But if we cant find the part....what are we supposed to do. Also my dishwasher rack has broken 2 years ago and is holding with zip straps! Horrible product!

Most of my appliances are Whirlpool - dishwasher, refrigerator, clothed dryer and the Cabrio washer. The washer before this one, I had it for over 10 years and replaced it because of rust (thats another problem with Whirlpool - rust). Now the Cabrio hasnt got all kinds of problems - UL, F1 and jumping. The serviceman asked me for $450 for repair; it included a set of springs for the drum, a new electronic board and a 30-day warranty on parts and labor. Im better off buying a new one (I cant afford at this moment). My wife is scared of the darn thing and refuse to use it so now I have the job of washing and standing guard to make sure the washer doesnt leave the garage. Thank you, Whirlpool - and my refrigerator works fine all rusted.

This stove is a joke. The range gets too hot even when you have the setting on low. The oven now has started becoming hot when its not turned on. Goes up to 245 and its scary. I have to turn off the breaker to ensure it gets cold again, but Ive had to do that every day for a week now. I will be calling Whirlpool to file a complaint. I have small children and Im scared my house will catch fire or have a unnecessary increase in my electric bill.

Less than 3.5 years use on a 2015 Whirlpool dishwasher...total costs to repair would be $600. This just to let other know. Whirlpool did nothing for me when the same issue showed 15 months after purchase and again 18 months later. Absolutely horrible experience. I dont want them to contact me and I post this as a warning to others. They just want to sell you high priced service contracts. Terrible dishwasher and even worse customer service.

I purchased a Whirlpool refrigerator at Lowes after my 16-month-old $4000 Samsung died and Samsung didnt care. I thought I was purchasing a better product. Six months old and the Whirlpool died. Service tech came out, said he had to order parts. That was on 1/21/2020. It is now 3/5/2020 and I still have no refrigerator. After being told week after week after week that I had to wait for parts, 3 weeks ago they finally approved a replacement refrigerator. STILL WAITING FOR THAT. Have completely lost confidence in Whirlpool and would not recommend the brand to anyone. Lousy customer service and lousy product. So disappointed. No reimbursement offer for lost food, weeks of having to purchase take out, gas to store daily... HORRIBLE EXPERIENCE.

Cabrio Washer mod# wtw6700yw1 - Washer and Dryer purchased 2011. Now washer will not complete entire wash cycle. Shut off after 3 mins lets all the water out. Now affects all levels of wash. Contact Whirlpool customer service. Sent repairman. Claims sensor board needs to be replaced. Costs $285.00 + $55.00 for labor + $79.00 service call total cost $419.00. Needless to say I declined the repair and now after reading all other complaints glad I did. This sounds like a money pit, just keep repairing and never being fix. Repairman suggested Speed Queen washer so now shopping around for new unit. Dryer so far still working.

I bought a brand new Whirlpool washer and dryer set -Cabrio- $1700.00 in 2011. It is by far the worst washing machine I have ever purchased, and I am 60 years old!!! It is now three years old and has been repaired at least 4 times. Long story short... after hours & hours on the phone, along with many threats! (By the way I had to ask for a manager two times up the ladder for this to happen as they just kept repeating that it was out of warranty coverage). I also told them that I was going to have one of my company trucks deliver this machine to Sears lot, along with a paid person to inform every shopper of my plight with this washer and the lack of service from Sears and Whirlpool! Whirlpool finally agreed to pay for the parts but not the labor on this most current repair. (This time it is the transmission!! In the past it was the Hub, twice. The gear case twice and the belt a number of times). I am now going back to Sears to request (that might not be the correct word) Demand, that they take care of the service bill for this machine. In between repairs, I have dealt with ongoing cleaning quality problems. This machine does not get clothes clean. I always have to wash them twice. This machine is loud. This machine does not use enough water to even dissolve the soap. So much for energy saving measures when you have to wash twice and still see soap and crud in the tub. Worst, worst, ever washing machine in my life!! By the way, I have an 8 year old Maytag too that I have never had to repair. Moral of the story, buy Maytag, or at least do not buy a Cabrio!!!!

We purchased a Whirlpool Cabrio washer 6 years ago. This washer has been such a terrible appliance, I would not recommend that anyone buy one. The top of the washer has broken 2 times. Whirlpool will do nothing about it. It is a manufacturers defect where the glass pops out of the top and then breaks the frame it is in. We had it replaced last year and the new one is now broken - same problem. It also does not get clothes clean and the clothes get ruined because they become all entangled in one another. We will never purchase a Whirlpool appliance again. I did have a 5 year service contract on these appliances but once out of warranty - you are on your own.

We have a Whirlpool Gold fridge that was manufactured in 2009. MOD: GS2KVAXS01. SER: HRY0570897 and it has not been cooling properly for the last few weeks. Some days it is fine, the next day not and we have had to throw our a lot of rotting food. We got the fridge checked out and were told the Electronic Control Box for the fridge was not working. My question is, why would a Whirlpool Gold fridge that costs $1800 or so have such a large issue with 3 years? Its practically a brand new fridge and Im outraged that a large part of the fridge is not working. I understand parts break and there is warranty but its pretty bad that after the warranty expires the control box would become defective. I have been a loyal Whirlpool customer and solely buy the brand and this break upsets me very much. Especially since replacing the part will cost me $400 plus labor, we are talking about a part costing 30% of the total fridge cost! That is ridiculous. I am hoping there is something you can do to rectify this, as a fridge manufactured by what I thought was a great company should not cause such an issue and I would like to continue to buy Whirlpool products but not if this is the case.We have called Whirlpool customer service many times to be ignored, berated, told I cannot speak to a supervisor and nothing will be done. Never in my entire life have I ever known a company so horrible to exist. I have had bad service before but this takes the cake. Plus, no company that I have ever dealt with would ignore you and not provide any discount or remedy. I cant believe this is a big brand with the way they carry on. You would assume they would be some one person owned company who doesn’t have a penny to spare. I don’t respect this company at all and expect a resolution because they are truly insulting in all the channels.

The machine works well but it is extremely noisy. Large loads need to be washed twice otherwise they seem to not be washed. This machine washes small loads better. Given an option next time I will buy a front loader.

We purchased this machine new and took delivery on 5/21/11. We did not start using this until late August of 2011. In late November we noticed a loud noise from the washer. When we contacted the sales company that sent out a repair person who informed us the bearings were defective. We have been told the parts are on back order for another 2-4 weeks. It has already been 4 weeks since they were out. Whirlpool was no help. They first claim we must have overloaded the machine, then relented saying that things happen. Either way I am without a washing machine we paid $1000.00 for another month; yet they will not extend my warranty at least for the time my machine is down. I am now worried about the damage that this unit may have caused to my new home due to water leakage, let alone the added expense to due my laundry since I must now use a service to provide for a washing machine I own.

My Whirlpool dishwasher is not old. It has hardly been used, and the board is bad. My washing machine, a duet, is not old, and the knob to turn it on broke. I am returning the knob to Whirlpool. Perhaps they can duct tape it and make it work on another machine and make big dollars on someone else that buys their junk. This is the LAST piece of junk that I will ever buy with a Whirpool name on it.

Just plain terrible. Purchased Whirlpool Gold Seris Dishwasher Model w10698637a in June and now its been 3 attempts so far to fix a brand new dishwasher that does not clean. So far I have been asked... have you been heating the water before you start the cycle?, my favorite... Is this a whirlpool dishwasher. So I find out today that it will take another visit from a company that hasnt been able to fix it, plus a call to the tech line to make sure they havent missed anything. Heres what Ive missed, a dishwasher that cleans.

Whirlpool Energy Efficient Top Loader - I re-wash at least 20% of all clothes because they have dark spots AFTER washing them, but NOT before! It is a moving target, wash out one dark mark; get another somewhere else. I bought great quality sheets that are permanently stained, because of this. No matter how you load this machine, anything with arms and legs gets entangled into a big knotted mess. It is difficult to separate them and time-consuming. This puts a lot of stress on the clothes, especially as the load spins. I also re-wash entire loads at least 4 loads because the clothes dont rinse properly. I bought a 5 yr. extended warranty and have had this serviced at least 4 times to no avail. THE PROBLEM IS IN THE DESIGN! I am POSITIVE of it. If you have these problems, as well, please contact me. I would love to investigate a class action suit. I am THAT mad.

I purchased this washer two months ago and have been greatly disappointed with it. I put in a large load on wash cycle, but the rinse cycle is barely any water, and is all soapy water, so then I have to turn it back to wash cycle to get more water and then back to rinse to finish it properly. I was never told about the short water cycle, why not? It is still under warranty, but said I have to deal with Whirlpool, and all they can do is send a repairman out and if it is not a defect, it will cost me $130.00 for the service.

Its big enough, but the ice maker is always messing up, the shelves broke easily, the water takes forever to get cold from the indoor dispenser. The finish, which is called Satina or something like that, dents real easy. It is really a piece of **! When it was new, we had the repair man out 4 times before it was fixed. He even said it was a piece of junk and it should be lemon lawed out. Drawers broke, shelves broke, and parts are really expensive when you break one of the plastic parts.

Cabrio washer lid warps twist and cracks the frame. Not a proper lid design apparently.

Not enough water to separate/agitate the clothes, so theyre as dirty coming out as going in. We bought an older washer that takes on more water and, presto....clean. We bought new Whirlpool for over $500.00 & sold it for $150.00.

This is a defect due to the removal of the dispenser heater being removed. The insulation is inadequate behind the ice/water dispenser (@ 3 feet from the bottom of the door.) Replaced the line, thawed it out multiple times, added extra line under the fridge in the coils to try and warm up the water in the line between the 90 degree elbow connector and the dispenser... no luck. Since all the manufacturers models are being assembled in Mexico, using the same designs, other models are have the same issue. GE is backing theirs with a replacement freezer door. Well see if Whirlpool backs theirs. This whirlpool Gold is @ 3 years old and the issue started around a year ago.

Aqualift is a Joke. We recently remodeled our kitchen and purchased a new Whirlpool range model #WFE710HOAE. It came with a feature called Aqualift Technology to clean the oven. The button you push to start it says Aqualift Self-Cleaning. I followed the simple directions and when it was finished I was surprised to find that nothing was clean. I tried it again with the same results. I had to then clean some of it with the enclosed scrubbing pad. You cannot use any cleaners except one that they also send a small sample of. In short, it was like the old days cleaning my mothers oven with a scrub pad and a lot of elbow grease. I spent 30 minutes getting it somewhat clean. I am so disappointed and mad that Whirlpool can just blatantly mislead consumers this way. No one wants to buy an expensive product such as this and have to clean it by hand. You get as good a result if you do not even use Aqualift. My last range lasted 20 years and all you had to do was take a wet cloth and wipe out the residue. Whirlpool is at best incompetent and at worse criminal and purposely misleading with this and other similar models and should recall or be forced to recall and replace these with a working technology. I am surprised that the Federal Government has not stepped in. I would be very supportive and would participate in a class action lawsuit on this matter. As I stated in the beginning, this product is a joke.

Oven was purchased new from Home Depot. Right off, the top black glass surface got scratched. Not sure how it happened. Seems to scratch easily. Then, the oven temperature for baking was found to not hold consistent. While pre-heating the oven for 350 F, the temperature goes up to 375 F, then well into the baking time, can drop to 100 degrees less (275 F). Oven feature is called accu bake. It ruined the baking and seems to be anything but.

I purchased a dishwasher from Menards. It was a top of the line Whirlpool Dishwasher. We ordered new cabinets for a kitchen upgrade and when the cabinets arrived they were damaged during Thanksgiving holiday. We purchased the dishwasher and it sat in our garage until the second set of cabinets arrived in mid January.Once the GC installed the new cabinets we noticed a small dent in the front of the stainless steel dishwasher. I notified Whirlpool and they took my model and serial number. The supervisor April said there is nothing that I can do. You passed the 30 day cosmetic warranty. I explained the issue to her and she didnt seem to care.The dishwasher sat in the garage for 7-8 weeks. This is not the consumers fault. This company could of sent a service mechanic out and replaced the front panel. But she chose to ready some meaningless policy to me. I will never buy a Whirlpool product again, and I will tell everyone about the poor and unprofessional service that Whirlpool offers.