We purchased a Whirlpool Cabrio, top load washing machine WTW6600SW back in 11/07. Last week (todays date is 8/19/11), the machine sounded like a plane taking off when it spins out. When the local service technician came out this week, he said that the bearings are shot. Since the tub and bearings are all one part, we were told by the technician that the part and labor costs would be $379.99 to repair it. We originally paid $799.00 for the Cabrio, less than four years ago. Whirlpool would not even give us a concession of a new tub and bearing part as it was out of the 1 year warranty.

This refrigerator was already part of the appliance package that came with the property. I dont think if I had a choice, I would choose this brand. The stainless steel finish has rust spots, the top shelf has cracked and it is less that 5 years old.

Whirlpool Gas Range model GW397LXUB1 is a lemon. We bought our house new in 2008, and it came with Whirlpool Gold package appliances. Within a year, the console buttons quit working for the oven, and we had our warranty fix the console. Within another year, it happened again, and then again last November and now again this week. This range is obviously defective, yet the only solution was to buy for $350, a one-year warranty from Whirlpool. I asked if they had any sort of redress or rebate if we bought another unit, which they reported no. So I looked online for other people who have had similar issues, and counted at least 75. So this company knows they sold defective units, but wont stand behind them without substantial cost. All this simply assures me is that Whirlpool is NOT a stand-up company, and I can assure you that Ill never purchase any product from them again.

Purchased Whirlpool fridge in December of 2013. I have had repairmen at my home over 10 times for repairs after warranty expired in December of 2014. Purchased extended warranty and still have to wait over a week for repairs through local Whirlpool service tech. Ice maker has been problematic from the start. Either it makes a bucket in 3 days time or it makes none. I will not buy another.

I absolutely hate this expensive piece of junk. I have tried everything, and my clothes are not clean. It is only myself, and my husband, and our clothes dont get very dirty. I would like to send this junk to the junkyard, but I spent a lot to get the dryer with steam that went with the washer. This experience has soured me on Whirlpool appliances, and now I learn they also make appliances for Maytag!

Whirlpool refrigerator WRT1LTZW00 - Bought refrigerator, works ok but makes noises that will wake you up in any room of the house. Had Whirlpool products for over 40 years. Why would someone make something that noises. Service came, said they all like that with new gas, cant do anything. Find hard to believe this was consumer tested. 6 weeks old, cant sleep with noise. Has anyone had same problem?

I am so unhappy and frustrated with this washer by far worst washer I have ever had!! Doesn’t wash clothes clean. Sometimes I have to wash things 2-3 times and then they aren’t necessarily clean. For what I had for this pair I really got ripped off!!!

Even with the hottest water on the most heavy duty setting, regular dinner plates are not cleaned. The flatware holders that are set in the door (instead of free-standing in a rack) do not have adequate holes in the holders and are too far away from the limited jets to get adequate soap and water to cleanse the flatware. Even after rinsing all scraps off the plates and flatware, we find bits of food, gravy, or smudges on the plates and flatware - since its first usage. The manufacturer had the audacity to claim that was normal. Settings include delayed starting, heavy duty versus normal washing, and different types of drying. The heavy duty washing is definitely poor quality, and there seems to be no difference between any of the drying settings. The delayed start is nice. The physical layout of the prongs on the racks and the folding racks do not allow easy fit for most sizes of pots plus plates on the same bottom rack. I cannot put a 1 gallon pot level on the same rack as dinner plates. I must put it beside salad plates. Only small sauce pans fit neatly or cleanly beside dinner plates. Yet the external dimensions of this dishwasher are the same as the competitors standard size. Looks neat and is easy to clean. Also, the exterior does not show scratches. Actually, I cannot see where the exterior has any scratches. The service people were very little help. The Warranty said that after five (5) service calls the unit would be replaced. We made six (6) service calls, but we were told that we did NOT have six because if you called again within 90 days of a call, that was considered the same service call. That requires 450 days minimum to have five (5) qualified service calls, but that warranty was good for only 365 days!

We have had a Whirlpool hot water heater for 4 years now. Every three months something has to be replaced on it. Customer service does nothing to help and when we called Monday about a replacement part they told us they could no longer sell parts for that specific heater due to it being in a double wide. I contacted several more people and found out that heater was fine; all we needed was the part. The customer service woman was very rude and not willing to help at all. I told them we don’t have the money to keep replacing their piece of **. I ended up having to order yet again another part that was just replaced 2 months ago from Lowes. So after being with no hot water since Monday, now on Friday it is fixed, I wonder for how long. We do not recommend Whirlpool for nothing and will never buy a piece of ** from them anymore. We have a Whirlpool refrigerator that is causing us problems. I hope to soon get different brands in here to replace what Whirlpool can’t seem to make accurate.

We have a built in double oven and we had some early problems with the thermostat. And from time to time the clock resets to 12:00 oclock when there is no other power outage indications. Its also been a challenge understanding the instructions sometimes.

Bought in 2009 brand new set washer and dryer together at Best Buy. The washing machine in 2011 started its never ending problems. I’ve paid for parts & labor for the door lock sensor mechanism multiple times where I learned to repair that myself even buying parts and installing on my own last time... Then a drain pump went bad. Replaced that. Now a code f51 sensor to a motor rotor not spinning issue. Horrible. All the money and time in this unreliable machine is so awful. This thing also isn’t that great when it works too. Goes unlevel way too much having to redistribute and restart cycles all the time... Wish it washed better for the price and all the trouble. It is the worst machine. Has to be! Everyone I know can’t believe the fight I’ve had through the years with this machine. The company doesnt help you. Costly headache Junk machine!

I purchased a gas hot water heater from Whirlpool. I have had problems with it since it was new. Whirlpool kept sending repair parts, which I installed, until the warranty expired. Now they say “Sorry Charlie, the warranty has expired.” The water heater has never been fixed. They just dragged it along until the warranty expired. Whirlpool has no complaint department or the repair place will not give it to you. They told me there would be no use for a complaint department. They would just tell the same thing the repair was telling me.

We replaced our 20+ year old washer and dryer with a Cabrio set. I read the instruction booklet twice to make certain I did everything correctly. Ive washed two loads. Both times, the clothes were in a ball at the bottom of the washer. Everything was horribly wrinkled. DO NOT BUY this WASHING MACHINE UNLESS YOU want your CLOTHES to COME OUT in a WRINKLED BALL.

Whirlpool cabrio top loader is junk from the first month. My washer has had way too many repairs. A&E repair has been a frequent at my home. Now Im getting ready to repair it again! Hub gasket or pump not sure this time. All has been replaced previously. Never ending - always something wrong with it!!!

Whirlpool Cabrio Platinum Washer Model WTW8800YC1 - I bought the Cabrio washer and dryer pair about 2 years ago at Lowes. About 5 weeks ago the lid fell apart. The hinge area came loose so now there are three pieces to line up (glass lid, metal arm, plastic frame), the fourth piece fell off completely. If you are successful at lining them up you can push the lid down and set a weight on it in order to wash. My first repairman said it was common issue. He expedited a lid. Three weeks later I called to find out when it may be repaired. He said he hadnt gotten the part from Whirlpool. I called Whirlpool... nice lady told me the part was on back order but should ship the first of the week. So on week 4 after not hearing anything I called a new appliance repair person. It is going to cost about $280 dollars to repair. This is one third the cost of a new washer??? I fight with this machine every day to get it to wash.

I purchased a Whirlpool washer 7 months ago, and a month ago, it broke. I have been without my washer for 1 month, and it has been repaired 4 times in that month. It is still not working. All I get is that, its under warranty, and there isnt anything they can do, but to keep trying to fix it. I have been having to take my clothes to a laundromat, and pay to have them washed. I have asked for them to deem it defective, but they refuse.

My dishwasher control board caught fire yesterday. Noxious fumes and black smoke with popping noises moments after starting it. Was glad we had not gone to bed and glad we were home when it happened. Would not shut off and the door was hot to touch. Had to turn off switch on wall.

I purchased all new, upper end Whirlpool appliances for our newly built home just 6 months ago, to include a side by side refrigerator with ice maker and water dispenser, an over the stove microwave, a smooth cooktop oven/range, a dishwasher, a washing machine and a clothes dryer. We plugged in the new refrigerator, and after 24 hours of letting it sit and get cold, we bought $300.+ of groceries and filled our new refrigerator. We pulled the milk out hours later and it was warm, checked other food items and found them to be warm, too. I placed a thermometer in the refrigerator and it read 55 degrees. In disbelief, I placed a second thermometer in the refrigerator and it, too, read 55 degrees. Being brand new, only hours old, and clearly not working, I called for a replacement refrigerator. Our builder said we needed to call Whirlpool for a replacement. Whirlpool refused to send us a new refrigerator. Needless to say, we had to throw out all of our food for being dangerously off temperature, and we were less than happy about wasting $300.+ on food we could not safely eat, but glad we didnt have food poisoning. Not even the freezer could maintain a temperature below 55 degrees. While waiting on a repairman, we noticed that we were not hearing the refrigerators motor come on more than once every several hours. They sent a repairman out three days later, and he found nothing wrong other than a poorly fitting door, he said. He replaced the door hinge and told us our refrigerator would be cold in 3 - 5 hours. Well, it never did get below 55 degrees, set on the coldest setting. Whirlpool was called again and they couldnt seem to get another repairman out to fix my brand new refrigerator that could not perform its most basic function, which is to maintain food at proper temperature. Again, Whirlpool refused to send me a replacement refrigerator for this clearly defective refrigerator we were stuck with. We were told it would be 2-3 weeks before another repairman could come out, and then he would have to order parts after he diagnosed the refrigerator problem, taking another two weeks. We needed a refrigerator, like most people do, so we were forced to take this brand new refrigerator and stick it in the garage, not being able to sell a brand new refrigerator that wont get cold. Angry at Whirlpool for taking our money and leaving us with a refrigerator that never worked, we bought a Samsung refrigerator that we are very happy with - it works! After 2 months, our Whirlpool above the stove microwave has the motor turn on when we close the door, and it takes several opening and closing sequences to get it to shut off. We will be replacing this new microwave when we can afford to.Our ceramic/smooth top stove/oven, takes a very long time (at least 20 minutes) to preheat and the temperature in the oven is not accurate to the set temperature, according to my oven thermometer. The cooktop surface is inferior; it gets permanent water spots and it scratches very easily even though we use the correct pans and are very careful with it, and does not come clean easily. The surface feels rough, not slick like the GE Profile ceramic/smooth cooktop range that I had for 14 trouble-free years. I am using the same exact pans that I used with our GE, and we know how to be gentle with a smooth cooktop surface. After 14 years of owning the GE stove, the GE felt slick and smooth, cleaned easily, and did not have one single scratch on it. It looked as good as new when we moved, after 14 years of use. I will be replacing this inferior Whirlpool smooth cooktop range as soon as I can afford to, as well. Last month, right before Thanksgiving, our new Whirlpool dishwasher started making a really loud motor sound and quit working that day. It would fill water, drain the water and shut off. I once again called Whirlpool, and they were maddenly unhelpful. This time, they told me they would have a repairman call me in 5 working days to schedule an appointment to come and see my non working dishwasher. After 7 days, I called Whirlpool AGAIN, to ask why someone did not call me for an appointment. I was expecting a house full of people for Thanksgiving and I had no working dishwasher. I spent a lot of money buying these crappy Whirlpool appliances and am very frustrated. This time, Whirlpool told me that they could not find a service person in my area to service the unit. As if I live out in the middle of know-where?! I live 20 minutes from Austin, the state capitol of Texas! A 20 minute drive from the capitol building to my door! Whirlpool told me I could take my 5 month old, broken dishwasher to a repair shop and that the repair shop would need to call Whirlpool before they did any work, and that Whirlpool would only authorize a maximum of $150 to repair my dishwasher. They actually had the nerve to tell me that I would have to pay for the repair, and they would mail me a gift card in 6 - 8 weeks to reimburse me up to $150 on my new, broken dishwasher that is under warranty. I was furious!! Some warranty! The broken dishwasher is now sitting next to the broken refrigerator in my garage. I needed a dishwasher before Thanksgiving dinner, so I went and bought a Samsung.I realize that all makers can have a lemon, but all of my Whirlpool kitchen appliances are junk!! I will never own another Whirlpool product for as long as I live, and I will tell anyone who will listen about our abominable experience with Whirlpools customer service and the expensive, crappy appliances we unfortunately wasted a lot of our money on. Do yourself a huge favor, buy anything but Whirlpool! Thankfully, everything else about our new home has been great. Our new Whirlpool appliances will remain a very sore subject for year to come, I suspect.

We our adding our name to a list that is remarkably long. We purchased a top loading Cabrio washing machine just over a year ago and the problems with the balancing of the unit are the same as everyone else who has written in. The service company A&E has promised a lot but has done little to resolve the issues we have had with the machine. One representative told us that she would order the part and have it sent to our home. When the part did not arrive, we called A&E back only to find out it was never ordered because the service technician would not return their phone calls. I find this excuse ridiculous and similar to other false statements they have given us on the other four phone calls made to address the problem. After reading these reviews, we realize that this is only the beginning of what will be a frustrating and costly experience. Never again will we buy a Whirlpool!

We have an 8-year-old built-in Whirlpool Estate. It is probably as basic a model as you can get. It has been 100% reliable, and cleans the dishes well, even without rinsing. We do not buy expensive premium dishwasher detergents, either. So far, we have required no repairs. Basic features--heavy wash, normal wash, pots and pans. This dishwasher is standard (not extra large.) This is not a fancy dishwasher--just white. It is what matches the rest of the appliances. We have been lucky regarding the performance of such an inexpensive dishwasher. We paid about $250 for it.

We bought the over-the-range Whirlpool microwave, model #WMH53520AH-1, about four years ago from Pacific Appliance Sales Kitchen and Home inside a Best Buy store in San Diego. The Magnetron and Diode have malfunctioned and been replaced. Now the plastic around the door is falling apart, cracking, and splitting. This is unacceptable, poor craftsmanship, and low quality for the price of this Whirlpool appliance. This needs to be reported to the company and properly addressed. Until then, were staying away from any Whirlpool related products. We also own Cabrio W/D. The washing machine has had problems from year one. Im submitting a separate review for this appliance. Consumer beware!

In August of 2013 the lid on my Whirlpool Cabrio, model #WTW7800XW0 simply fell apart. This washer was purchased from Lowe’s in Live Oak, Florida on August 23, 2010. Lowe’s put me in contact with the authorized repair service, A&E Factory Service. The A&E technician arrived and told me the hinges were the cause of the lid breaking apart. He ordered a new lid and new hinges. When the lid and hinges were delivered the technician came back to my home and looked at the hinges again and said they didnt look that bad so he didnt bother even opening the box with the new hinges. He just put the new lid on and said I shouldnt have any further problem. The total cost of the new lid, hinges and service call amounted to $385.50. Well, here it is - not even a year later and the same problem is back with me. Yesterday (July 23, 2014) I was doing a load of laundry. When the load was complete and the lid lock turned off - the lid actually sprung upward and now the lid wont close. It seems that Whirlpool is fully aware they either have a design flaw of defective lids and they are gouging the customers for their errors. The Cabrio model is supposed to be top of the line - certainly not a cheap machine. I was, at least, happy with the performance of this machine cleaning my clothes properly but this lid problem is ridiculous. I do not plan to purchase any Whirlpool products in the future if they do not make things right by myself and hundreds of others with this same problem.

I just purchased a brand new refrigerator from Whirpool and after 2 weeks been delivered I started having a lot of issues. They sent a technician twice to get it FIX but Im still having the same problem. And they dont want to replace the unit. They want to keep sending technicians to make the same repairs. Its a NIGHTMARE!! Please do yourself a big favor and buy a different brand. I dont recommend!! By the way this appliances are made in MEXICO!!

The Whirlpool dishwasher is the best I have ever had! The pot scrubber just cleans anything off the dishes! I hate to wash dishes before I put them in the damn dishwasher!

Whirlpool duet steam front loader - The rubber gasket ripped about a year ago and cost over $400 to have a tech come and repair. Then the water level switch got bad and cost another couple hundred. A year later, the rubber gasket ripped again. What a junk washer. I am ready for a lawsuit because Whirlpool will not replace it.

We bought the washer and dryer set almost three years ago. Great sales pitch! Energy saver, extra capacity, low water usage, Whirlpool name and I thought we were getting great quality! Three years later I am disgusted, disappointed and am junking the washer. The dryer has a new heating element that we proudly fixed ourselves after the repairmen told us that these were meant to be throwaways. We just thought he did not want to work on it. After watching several YouTube videos we had it apart and found the issue was a cracked heating element. We ordered a new one for 100$ and spent another 4 hours putting it back together. If we had to pay a repairmen to do all that the bill would have been the price of a cheap new one. Fast forward three weeks and now the washer quit and it can be one of at least 15 problems. After reading all these reviews we have decided to toss it as junk. It took forever to was a load of clothes negating any energy saving! Whirlpool should be ashamed of themselves for ripping off all of us hardworking Americans selling us junk. At one time the Whirlpool name meant you could count on a quality product! If Whirlpool really wanted to do the right thing, they would stop selling these immediately and give customers a credit toward the purchase of new washers and dryers!

This unit has been in operation for over 40 years. It recently developed a freon leak. Rather than repair this unit that uses out of date freon I am going to replace the unit. I have had to replace the contactor twice and had to service the condenser fan once. All in all I think I got my money's worth.

Had some dishwasher liquid soap on some glass mugs. I washed three times and it still would not come off. RIDICULOUS. Will NEVER buy Whirlpool again. Quality has gone to you-know-where.

ECO friendly top load Whirlpool washing machine - I bought this machine September 2013. Now it has a continuous clicking sound. It appears to be the lid locking mechanism and the washing machine will not turn on. It is under warranty and I am finding it hard to get a repair service in my area that is directed to Whirlpool to come and fix it. The only appliance repair in our area states that they will charge for trip and service if they find that is not a defect within the Whirlpool perimeters. I could be charged up to $200 for trip and service which is half of what I paid for. Whirlpool states this is not the case, and I am now having to wait a week to even set up yet another appointment. I have other machines that lasted 7-10 years until they wore out. I am frustrated and what could be a simple fix has turned into a financial nightmare.

I replaced our old Whirlpool washer that we had for 10 years with a new Whirlpool high-efficiency front load washer in August 2020 - it quit working on December 11, 2020. Got a repair person through Whirlpool on December 22nd who said I need a new motherboard. I am still waiting!!! 42 days with no washer and Whirlpool has no answers regarding the parts arrival and I can’t even sell the thing and get another brand because it doesn’t work! I’m beyond angry!!

I dont know how anybody could write a good review on this machine. It always requires deep water wash and sometimes two cycles to get clothes clean. On regular cycle, it doesnt get water on all clothes. Oh yes, it does save water... Ive pulled things out with dry areas on them.

Bought a new set of Whirlpool Cabrio Platinum tin replace my Maytag that had finally died. I believe this is the worst set Ive ever owned. It wasnt inexpensive but its cheaply built. Cant wash a set of sheets without it getting out of balance, even if you carefully place them in the washer as they recommend. They knock up no matter what you do. The dryer is gas and my clothes still have to be turned back on for more time that should take. We are talking about over an hour. Ive had them just a few months but Ive had it. I want my washer and dryer to just do their jobs like you expect. Im selling them or donating them but whichever they are out of here. Whirlpool, I am ashamed of you. Putting out such a poorly made washer and dryer. Instead of the name Platinum. They should be named Salvage. Never again Whirlpool. Never Again!!!

Just plain terrible. Purchased Whirlpool Gold Seris Dishwasher Model w10698637a in June and now its been 3 attempts so far to fix a brand new dishwasher that does not clean. So far I have been asked... have you been heating the water before you start the cycle?, my favorite... Is this a whirlpool dishwasher. So I find out today that it will take another visit from a company that hasnt been able to fix it, plus a call to the tech line to make sure they havent missed anything. Heres what Ive missed, a dishwasher that cleans.

This double door ice in door refrigerator works fine, my dissatisfaction is on the stainless doors. I am VERY particular on any smudges or points and I do not LIKE the stainless steel environment appliances promo!

I purchased a Whirlpool brand refrigerator from PC Richards two months ago. The compressor has stopped working causing my refrigerator to stop cooling and in turn all my food has gone bad. I reached out to P.C. Richards and they immediately credited me a check for the full amount of the refrigerator, with the option to get a new one delivered to me. I asked P.C.R. customer service if I would be credited for the food in my fridge and they suggested I reach out to the manufacturer. I reached out and, to my dissatisfaction Whirlpool will not credit me for the loss of the food in the refrigerator. I am completely disappointed. As I mentioned before I purchased the fridge 2 months ago. This is clearly a manufacture issue. I purchased a lemon and I am getting no support from Whirlpool customer affairs department. As a person who works for a reputable company in the purchasing department, I will see to it that we never do business with this company again. A company that doesn’t stand for anything or even compensates their customer for a faulty product should not be in business. Forgot to mention the customer affairs rep. Offered me fifty dollars for my troubles. Which I turned down. Besides the fact that fifty dollars will not cover a third of the items in my fridge, money is no longer the problem. It is the lack of customer service for purchasing one of their appliances. I am completely disappointed and will never recommend or purchase this product again.

In 1994 we built a new home and we used only Whirlpool Appliances. In July 2006 we replaced all the appliances with another Whirlpool products, although they were still working including the microwave. After two years the microwave stop working, replaced it with another Whirlpool microwave and the second one stop working last night (July 2014). I noticed the quality of all their products went down including, Dishwasher, Washing Machine, Refrigerator, etc. The dishwasher heating element start to decompose and I replaced it. The washing machine get stuck and the water never stop creating a major flood in the house. The refrigerator door seal torn apart. I decided not to buy any more Whirlpool products.

Dishwasher is 15 years old and still going strong. Minor leak which disappeared when I cleaned the gasket. Good internal arrangement for fitting dishes & silverware. One of the best appliances I ever got!

All I ever wanted was a nice refrigerator with the ability to get crushed ice from the door. We bought our refrigerator from Lowes several years ago and have had problems with the ice dispenser ever since. Lowes sent repairmen many times and even replaced the one we purchased with a newer model. Whirlpool refused to replace. The problem persisted and we had to continue calling repairmen. The last straw was when the repairman asked to borrow my hair dryer to help him melt the ice that continuously builds up in the door chute. I stopped going through Lowes and went directly to whirlpool for repairs. Since then I have been told that I should remove the ice box and clean out weekly, be nicer in order to get better help and that my husband should do the talking so that Whirlpool will be more helpful. I am so disappointed. Its been a couple of years since I last called for repairs even though we had the extended warranty. I have to clean the chute daily in order to get crushed ice from the door. Whirlpool knows that their engineers developed an ice dispenser with problems but will not admit it. Their customer service is the worst ever. I will never buy a whirlpool refrigerator again.

Whirlpool Energy Efficient Top Loader - I re-wash at least 20% of all clothes because they have dark spots AFTER washing them, but NOT before! It is a moving target, wash out one dark mark; get another somewhere else. I bought great quality sheets that are permanently stained, because of this. No matter how you load this machine, anything with arms and legs gets entangled into a big knotted mess. It is difficult to separate them and time-consuming. This puts a lot of stress on the clothes, especially as the load spins. I also re-wash entire loads at least 4 loads because the clothes dont rinse properly. I bought a 5 yr. extended warranty and have had this serviced at least 4 times to no avail. THE PROBLEM IS IN THE DESIGN! I am POSITIVE of it. If you have these problems, as well, please contact me. I would love to investigate a class action suit. I am THAT mad.

Purchased Whirlpool side by side French door with bottom freeze on 2-18-13. After several repair calls it was replaced with new one on 7-09-13. Problems began almost immediately with water dripping inside door, resting of doors, and finally the freezer stopped working and the appliance would not shut off. Pm 3-14-15 a new compressor was installed. Two months later, the same issues are occurring. Freezer not working, and not shutting off. Waiting for a resolution. Would never buy another Whirlpool appliance.

Whirlpool oven aqua lift - This oven is the worst in the world. I cant even imagine cooking a turkey in it. After cooking a pizza it took four cleanings and a lot of scrubbing. Self cleaning --- not, you clean and clean and clean. I have had ovens that were not self cleaning and easier to clean than this. Do not buy. And Lowes is no help at all. Run as fast as you can.

Worst purchase I have ever made. When I purchased this Cabrio washer in 2015, I didnt find bad reviews but how I wish I had. This washer does not clean clothes well. It has caused holes in clothing and towels. Often all the load wont even be damp even if using the deep water feature. The wash loads rarely fill more than couple of inches. Clothes come out twisted and terribly wrinkled. Sheets and blankets will be half dry and unclean. TERRIBLE APPLIANCE. WOULD NOT RECOMMEND. Now I am stuck with a high priced washer I wouldnt even feel good about giving away. WONT FILL. RUINS CLOTHES. TANGLES LOADS. DOESNT CLEAN. DOESNT RINSE PROPERLY. DO NOT BUY!

I bought new hot water heater. I installed it did and it did not work. I called them, and they sent a new part. A service man installed it, and it still did not work - he was unable to get it working. They said my gas supply line 1/2 od was too small. I had it replaced to 5/8 od 1/2id, and it still did not work. I called them again. They offered to send more parts and try again. This is a brand new water heater, never fired. I asked if they would give me a ra number so I could return it to the store. He would not give it to me. He insisted he send some one out to try to repair it. Meanwhile I have had no hot water for 2 days. He told me do what I have to do and hung up on me. So I removed the heater and took it back to Lowes, where they were glad to give my money back. But still, I lost a day of work and paid the gas yo bring it back. I went to home depot bought a GE hot water heater. I had it installed in about 15 minutes and it is working fine.

My 3 year old Whirlpool dishwasher (model GU3200XTXY3), broke down for the third time. Under extended warranty with my insurance company, a repair tech was sent out to diagnose the problem. He quickly found that the heater had been continuously running (not just during drying), which caused the machine to quit working. He also found that all the wiring inside the dishwasher was spliced together, those two things=fire hazard! Because the heater was always running, it was super heating all the water used to clean the dishes. The vent to release the steam is located on the top of the door (right under counter edge). The dishwasher was producing hotter and more steam which slowly ate away at the particle board under the cabinets. No, we dont have the most expensive countertops, but Whirlpool should be held responsible for producing a faulty product with a faulty design. I have contacted Whirlpool and they claim to have mailed a claim form 3 weeks ago. I have not received it. Posted on social media about it, and was told I must only speak with the person who sent me the form. I would love to, but since I havent actually received any contact from anyone (other than a fb post) I dont know who to contact, at what number, or email!

Not digital. Was supposed to be a quiet running machine but it really wasnt too quiet. Its cycles were well timed. Was supposed to be energy star certified, but I have to say that I felt it could have been more efficient. It was a new dishwasher in 2007, but we sold our house & moved since then & currently we have no dishwasher. :( If I had to choose, it would be a Whirlpool, GE, or LG. Easy to use even though not digital. Hot dry or air dry, plus several cycles to choose from. All easy to maneuver through. Standard size, fit under countertop, replacing an older one. I do have to say that it did stick out slightly farther than I would have liked. It was black & easy to clean. The buttons & knobs were black as well. It fit in well with our newly remodeled kitchen. It replaced an older dishwasher that had given out. The dish racks in it were spaced great & the wash ability was great - you didnt have to have an empty space in the middle of the racks which provided more space for dishes. It was also large enough on the bottom rack that I could fit pots & pans in it, even cookie sheets. Many dishwashers dont allow for this. The one thing I would have liked better is if the silverware rack was in the door, once again providing even more space in the rack for dishes.

Purchased this Whirlpool Duet washer WFW920ww00 in 2011. 6 service calls while under 1 year warranty. The mother board was replaced..... after I smelled smoke and burning. Had trouble draining.... error codes F9E2 and F9E1 and SD (suds) and low flow were the usual. At times took 4-6 runs to get it through to point where I could open door. Often need to unplug for 20 minutes in order for it to progress. Clothes would not ring out... or be floating in water. Lately had to run on medium spin just to get it to work at all. The odor/smell was horrible and the rubber ring was black with mold after the 1st year. Completely stopped working this week, no power to panel. The repair shop said to not bother.... he has had customers replace 2 or 3 major parts in these and still keep getting the annoying error codes and difficulty making it through a complete wash. Moving on and buying something else.

Initially felt the burners and oven took a LONG time to heat up, but just accepted it. After a year and a half, the motherboard died. The part alone was almost $400 and labor $100. The self clean does not work very well. Glass top is very hard to clean. It has a large oven space and looks nice, but would avoid Whirlpool at all costs following this experience.

Refrigerator is only 4 years old and must be defrosted every 2 or 3 weeks as a thick sheet of ice forms in the bottom of the freezer. Also the appliance frequently emits loud cracking noises.

We been having the same issues as all of the people that have consumed the water heater. We have replaced the pilot more than 3 times and other parts of this water heater! Well, we are a family of 9 and the only way we can shower is by heating up water like everyone that has the same issue.So I would never recommend this (Whirlpool) water heater to anyone!

When I grew up, my mom and dad had a Whirlpool dishwasher and it was the ONLY dishwasher we EVER had. The SAME one, for over 20 years! So, with confidence, I purchased a mid-range unit. (over $600 2015). By 2016, ONE year later, I was already buying replacement parts because the top rack was falling apart and the bottom spinner broke as well. The parts were extremely expensive and hard to find. Now, a mere 4 years later, you cannot find ANY parts for this machine and there are so many issues with the unit. It is no longer functioning. When it did work it ran for 4 HOURS!! Even then, the dishes are filthy. I am so upset by whirlpool. I want a full refund from the company for treating their loyal customer so badly.

Refrigerator door display cable failed. The company declared refrigerator is beyond repair. Cable must be replaceable, we cannot throw refrigerator for small fault. The cost of cable is hardly Rs. 200 and refrigerator cost is Rs 25000. It is a design fault. Company has to replace cable.

Cabrio Top Washer - Disappointed!! Its selling point was using less water but do they realize that you DO have to use a little water to clean clothes. Leaves residue on every load and where I have to use the extra rinse cycle and that still doesnt work. This product is going on eBay today! Never again Whirlpool.

I have a double oven. The bottom oven takes a long time to warm up. Good oven overall. I would definitely recommend this oven. The timer functions seem to work well and it is self cleaning as well.

My double oven is less than 2 years old. I just used the self-cleaning feature on the bottom oven and now it wont work at all. I understand that this is a common problem with Whirlpool ovens and I will never buy another Whirlpool appliance again. What a piece of junk! I have used self-cleaning on my ovens ever since they were invented and have never had a problem before.

Bought this model #WTW8500DC from Lowes in 2015. Ever since had problems. Stopping in the middle, not starting, recently keeps running water, lid lock issues, had multiple service calls and multiple hardware changes, paid extra for extended warranty from Whirlpool hoping that within a year all problems would be gone after so many repairs. Boys I was wrong. After spending around $1200 between this machine and the extended warranty, three year later after the warranty expired now I am stuck with this non-functional piece of junk and looking for another washing machine. Would love to hear from Whirlpool if I stumbled upon a lemon, or three year is expected life of their $1000 plus machines.

We purchased our suite of appliances from Home Depot, this was a great experience. Unfortunately that is were it stopped. Our 1st refrigerator caught on fire in the electrical within the unit. We got a 2nd refrigerator sent to us and it came damaged. Then they sent us a 3rd refrigerator and it caught on fire in the electrical as well. Weve been dealing with this all since August 27th 2019 and here its now October 14th 2019. At this point I feel this model of Whirlpool is truly unsafe.

We have owned refrigerators for over 40 years. Never had one as bad as this. Three ice maker replacements lasting maybe from 6 months to 2 years. Cap that off with customer service people who by voice and tone could not give a rats ** about helping the customer. Today it took me from 3:10 pm to 5:30 pm to get a real person on the phone. When I did the attitude is so reminiscent of a fast food hamburger joint with arches. Yes they know the refrig and ice maker are and have been a problem but they don’t care cause we have no option. Whirlpool will NEVER SEE ANOTHER penny of my money. Time to look at real appliance makers. Horrible.

I purchased this stove in September and I am very unhappy with the Aqualift. The service department said I would have to probably do the cleaning process about 7-8 times for it to really work. I find that very unacceptable would never recommend this to anyone.

Whirlpool’s water heater coupler. Our plumber came to our home and explained how there was a problem with our type of water heater from Whirlpool that had been sold from Lowe’s between 2000 and 2006. We purchased ours in 2004. I have the receipt. Our plumber stated the underneath screen was clear and in good shape. He also said they had other water heaters with the same type of problem and those companies had provided the new part free and free shipping due to the suit. Whirlpool has not. We have been without hot water for a couple of days and we are hoping to have the piece by tomorrow. Since this suit has already been dealt with, then how do I get my money back from Whirlpool for being dishonest with requiring me to pay? Do I need to file something? I have followed the links and I have been researching it and our model number and serial match the product that was found faulty.

Horrible. We purchased the set In October 2010. It worked great for a little over a year. (Go figure, just out of the manufacturers warranty.) The washer stopped spinning out water. Every other cycle completes successfully. The diagnostic cycle is also successful but once there is clothes in the machine, it wont spin. I called customer service and was told that a one year warranty was $230 and service is $130 plus parts. After reading another horror story, it seems that this venture is going to cost us around $450 for a new circuit board. Where is that class action suit at again?

I have Whirlpool fridge for a very long time since I own my house and for me is one of the best, is a great company and occasionally have to fix in a couple of times and afraid to buy another more modern and not last like this old fridge.

In Feb. 2014 we moved into a new Condo and bought all new kitchen appliances, MAKING one mistake, a Whirlpool side by side refrigerator, Model WRS322FDAM 01. It had to be ordered and was received by Lowes on March 10th. Letters from Whirlpool told me that their service warranty had ended as of 2/1/15 which predated our receipt of the fridge. It is a bit noisy with the ice maker, and when it fills up with water, you can hear it, and yes, the ice does fly a bit when you put it into your glass.The worst thing about this piece of junk, is how cheaply it is made. The materials used must have come from the rejected pile of parts. Its just my husband and I, no grandchildren/children and very little company. So, the fridge received average use and then within 6 months, one of the drawers cracked at the back. I tried to glue it back together myself because I was told that it was not a covered item??? My repair lasted a few months and then came apart entirely. When I removed the broken shelf I noticed something around the LED light on the liner in the back of the fridge. I pulled out the meat drawer and found a crack that began at the bottom of the light and had moved about 3 inches to the left, and another one that began at the right of the light and that was about 4 inches or so.Life intervened and when I looked again, the right side crack had split and deepened and it had now crossed over to the rounded edging connecting the back liner to the side liner. The left side crack had also moved further to the left, and is now approaching the side corner. I spoke with Whirlpool and they sent out a repair company who e-mailed a photo of the cracks to them from our home. The company response was that they would cover the crack with 482395 liner tape. - this was their idea of a repair.I then spoke with a Lowes representative who agreed to send another repair firm out. Well, they came today and when they spoke with Whirlpool, they were told to order an Epoxy kit (# 8212572) - this was their version of a repair. I spoke with a supervisor and told her that they were not repairing the liner, they were just placing a bandage on top of the crack. I compared it to owning a new car but having cracks in the dashboard. In this case the dealer would place tapes over the cracks instead of just replacing the dash. Neither response from Whirlpool was a repair. All they were doing was hiding their piece of garbage. She disagreed and would offer nothing further. I told her that I was going to bring this to the attention of any consumer group that I could, and might even see if a class action suit could be brought to bear as there were many other reports of cracked liners. We are totally disgusted with the product and its manufacturer. Whirlpool used to have a good reputation, but after this, it is now at the bottom of the garbage barrel.

AquaLift Self-cleaning does not do the job as advertised. It does very little to clean the oven. Sitting-on-the-floor-in-front-of-the-oven scrubbing is what is needed to clean the oven.

I have had this Cabrio washer and dryer for two years now and I would do better washing my things by hand. Save water, sure there is none!! I have a glass lid and I actually stood there and watched a cycle and the clothes on top never even got wet!! My whites are now gray!! Called the company to get nowhere. I am going to buy an old-fashioned washer that actually uses water. I tried to be eco-friendly but I dont like dirty clothes!!

I purchased an electric double oven range on 11/20/11, model # GGE388XS00 and serial # D02584385. Something is getting in between the glass on the bottom oven door and theres no way for me to clean it out. I feel it is an issue with the seals they have around the glass oven doors.Whirlpool says its common for that to happen. They say its condensation. But it doesnt look like condensation to me. Whirlpool says theres nothing they can do about it.I had this same issue with a Whirlpool microwave oven I had. I finally ditched the microwave and bought a new one, because after a while, it starts looking really nasty. I never complained about the microwave, but after buying a new oven and it starting to do the same thing, I thought Id better complain and see what they would do about it. Theyre not doing anything about it.

People should consider themselves lucky to get 2 yrs, 1yr, 6 mos out of these pieces of junk. Mine replaced an 8 year old Bradford White that was originally installed when the house was built. Funny thing, we had the exact same BW in our last house. Same problem after exactly 8 years - tank leaked. Anyway, this Whirlpool 40 gal gas was installed by a professional plumber ($200) and ran fine for 6 days before the pilot went out the 1st time. In the next 10 days it went out 9 more times until it wouldnt stay lit at all. I would light the pilot and it would be out in 5 min or less. I watched for the error code the last time - 2 flashes which indicated thermocouple low voltage. This is totally ridiculous. After research - which I should have done before I bought - it looks like a total bad design problem with associated customer service nightmares and much additional cost to the customer. AND EVERYONE WHO MAKES AND SELLS THESE THINGS KNOWS ABOUT IT. Attempting to fix this thing - even IF labor was included - looks like throwing good money after bad. When are these companies going to be held accountable for producing cheap poorly designed products and then let the consumer foot the cost of labor and/or replacement. You can say all you want about less government but this is just a small example of what you get when you have less government. Doing further research, it looks like NO manufacturer of gas water heaters can produce a reliable product now. So now, Im installing a Bradford White ELECTRIC water heater. Thats and extra $250 for the electrical service that needs to go in. AND additional for the actual install by a plumber. At least Lowes is not giving me a hard time about getting all my money back for the Whirlpool since its less than 30 days since the purchase. I guess I should consider myself lucky it malfunctioned almost immediately. Total out of pocket on the initial Whirlpool install: $560. Total out of pocket with reinstall of BW Electric: $1000. My time spent on this mess: priceless. At least we will have hot water, even though it will cost more per month in electricity to do it. Thanks Whirlpool - stay classy.

Two and 1/2 years prior we bought a new whirlpool range - W10201511 WHT. After one year we had to replace a computer module at the cost of $500.00. One year later we encountered the same problem. Today we went and bought a new Kenmore stove rather than keep putting good money after a bad Whirlpool product. Very disappointing.

I own a Whirlpool Cabrio. I wanted a newer technology (no agitator) washer with top loading capabilities. I ended up with a four to five-year lifespan with this washer. The bearings are busted and it leaks water from the bottom. I have followed loading instructions specifically. It will cost about $1,000 to fix so of course, I am buying another washer and a matching dryer.

Our Whirlpool dryer broke less than 3 months after we bought it. We called Whirlpool and spent more than 2 hours on the phone. They sent someone out and that person told us he couldnt fix the part that was broken. He gave us a phone number to call and we called and spent another hour on the phone after which we were told to call Whirlpool back. We called them on 3 separate days and spent hours on the phone trying to contact real people. After another week (during which time the dryer went out of warranty) we had to call someone to fix it. After that we spend a month calling and emailing Whirlpool to get reimbursed for the almost $400 we spent fixing it. No luck. We were told that it was out of warranty and we didnt use a Whirlpool technician. I was hung up on, given the runaround through phone menus, continually told it wasnt the correct department, and finally that Whirlpool doesnt cover it. Bottom line is...never buy Whirlpool.

I purchased for over a thousand dollars a whirlpool propane hot water tank. Three months later the safety heat thing that turns it off is defective yet I have to pay for shipping on this. Then again every three months. Its been a year and a half and the damn thing just blew up and almost took my house with it. I paid for a product that works not one that needs replaced yearly. But do they care? Nope. 2 weeks before someone can even look at it. I plan on reviewing until whirlpool isnt purchased by anyone again. This is a brand that was supposed to be quality, instead its just a scam!

Our 4-year old Whirlpool microwave suddenly stopped heating. We thought that we forgot to push something so we tried again to start it. This time, it started to spark. We bought a new microwave oven and foolishly bought another over the range Whirlpool microwave. This was about 1 1/2 years ago. The second Whirlpool microwave oven stopped heating as well. F7 came up on the controls which meant that the magnetron failed in this second microwave as well. We called Whirlpool and they said they would only repair it if we paid for the repair which would have cost almost as much as a new microwave and maybe more if other parts were involved. Next, last year, 2012, the pump on our Whirlpool dishwasher broke and once again, it was too expensive to repair it. We had to buy another dishwasher so we bought a Maytag, not knowing that they were made by Whirlpool. I guess we will have to wait until that guarantee is up before that also breaks. Also, last year, our Whirlpool washer pump broke and that cost us a few hundred dollars to repair.From the complaints that I am reading from people about their Whirlpool appliances, it is seems that their products are made to last just until the warranties expire. We should start a class action against Whirlpool. On many sites, I have read numerous complaints about Whirlpool products, the majority about the magnetrons in their microwave ovens breaking during and shortly after guarantees run out. They should not be allowed to get away with this. BBB, Consumer Affairs, where are you? To the many of you who have been burned by Whirlpool, I hope you have contacted the BBB and Consumer Affairs and maybe even the Attorney Generals office in your home state.

Ive had my Whirlpool water heater for almost 4 years now and for the last year and a half, I had to have the pilot light lit at least 5 times. I finally got so frustrated around the 3 times and called the company. They gave me instructions on how to light it and to ensure no draft was around the tank. A couple of weeks ago, it went out again and I called. This time I was told to replace the thermocouple. I did that and guess what? Still no hot water. Im a single parent with 2 kids and weve been boiling water just to bath.A service tech came out and told me I need to replace the tank altogether. I called Whirlpool service and they told me it was nothing they can do. Like many of you, I got this tank from Lowes and they will not do anything about it either. Its hurtful and stressful that doing a holiday season, I have to decide to either buy a hot water tank or give my kids a good Christmas. I know several friends and family who has had their tanks a lot longer with no problem. My problem is its a crappy Whirlpool brand with poor customer service.

Overall, I am happy with my Cabrio BUT we purchased a Whirlpool WTW7000DW0 Cabrio top loading washer w/ electronic touch panel in May 2016. We experienced water hammer from day one. I finally had enough yesterday and knowing that the plumbing could be suffering (15 year old condo), purchased 2 Sioux Chief MiniRester, Model 660-H arresters (Lowes at $9.99 each) and had a plumber install them today. I could have but am nursing a fractured rib. Long story short, they work perfectly. There is NO indication elsewhere in the unit that water is even entering the tub unless youre standing right beside it.Ive been told that hammer problems exist in ALL high efficiency washers, all are prone to this problem. I was also told by a Whirlpool support person that the Cabrio is a Samsung design and the pulsing of supply water off and on, over and over is normal operation. If I had been informed when purchasing that hammer is a common problem, I would have installed arresters from the get-go. At the very least, manufacturers should include arresters as a part of the sale; installers should make sure that every new installation includes arresters. All told, I am out just under $200.00 for new technology that really could have been engineered out in the beginning.

IM single, and my current refrigerator meets my basic needs quite well. One drawback -- it has an ice making machine which I never use. Therefore, that takes up room in the freezer which could be used for frozen foods.

My experiences using Whirpool ranges and ovens have been very positive. As a matter of fact, that is the brand preferred by my family through several generations. Durability, reliability and warranties have been the main features we have found useful. Most of the ranges and ovens have been replaced at home, always with Whirlpool brand, but with added improvements that manufacturer come up with, in order to integrate our devices to the latest technologies. I would recommend this brand to the readers, friends and neighbors.

Purchased a Whirlpool dishwasher less than 3 years ago. Absolutely horrible! The LEDs stopped working on the control panel within the second year. A few months after that the heating element stopped working. Replacing the element and thermostat did not help. The warranty only last for a year, and now I know why. Whirlpool does not stand behind their products and they were completely unwilling to help, and were quite rude honestly. I will never buy a Whirlpool product again!

I purchased all the appliances for my home from the Sears store in Steamboat Springs, Colorado November 17, 2016. The refrigerator stopped freezing a few days ago. I looked at my manual & there is a 1 year limited warranty. I had a repairman come out & he told me there is a leak in the sealed system for the freezer. He doesnt do that type of work- it is very unusual & requires a special certification. The repair would be 500 - 1000 dollars to fix. He couldnt believe my fridge was less than 2 years of lad & is having this problem. Factory defect.

I purchased a Whirlpool Cabrio washer in July of 2013. In the first 6 months had a technician in to repair it. Worked fine up until now. The washer fills up, the clothes just soaks there for awhile (doesnt wash) then drains out. It doesnt fully drain so I have to put it on spin and drain again. Any suggestions on what I should do?

We bought our Whirlpool Cabrio Platinum top-loading high efficiency machine Model #WTW8000BWG in Feb. 2015. It cleans well, and is easy to select water temp, spin speed, etc. It's simple to load, but because I am short, I have difficulty reaching stuff at the bottom of the tub. A stool is needed. LOL. In the 5 years that I have owned it, I have not needed any kind of service to be done on it. Very reliable. I have had Whirlpool washers and dryers before and my success with them is why I purchased the set I have now. And so far, so good. Highly recommend.

We purchase Whirlpool fridge less than a year ago. Its still under guaranteed. 2 months ago we notice the fridge part heating up and food was going off. I went back to the shop where we purchase the fridge. They said we had to contact Whirlpool direct so we did had to wait 3 weeks for someone to come and look at it. Fridge is not repairable. Fella who came out did not report back to Whirlpool. I was waiting and waiting to hear word. I rang to see what was the story on it and eventually they said O we will exchanged your fridge and we will ring you on delivery date. Now Im over 2 month waiting on a fridge. Whirlpool is a joke. The company should be put out of business for what they do to honest people buying their stuff, and people who are in the same boat as me should go to the high court and sue them for all the stress they put people through. Shame on you Whirlpool. Disgrace.

I purchased model #GI7FVCXWY01, SERIAL #KY4234335, and it arrived in Jan 2010. It is now going in the trash! Two repair companies came out and both told me the ice maker had issued a recall, but in reality, Whirlpool told me to buy the replacement part for $348.73 to fix their poor design! I called the 1-866-698-2538 customer service and so sorry is all you get! By the way, neither of the repair were willing to install the replacement part, as it takes too long to install and these compressors are never the same after the ice maker has these issues! Both repairmen said to trash the refrigerator. How sad that a $2500 refrigerator only last from Jan 2010 until June 1, 2014!!! I will never buy a Whirlpool anything!

Multiple issues with the Gold Series. Have lost two refrigerators full of food!!! First problem was ice on the back wall of the fridge. 2 years later refrigerator is not blowing cold air and it is only 4 years old!!! Terrible product!!

I recently purchased a Whirlpool Slide in Oven replacing my Amana stove of 15 years. My Amana was a very basic model, and I thought this WP was an upgrade. But it is so poorly made its ridiculous. First of all the bottom storage drawer, is so flimsy, it does not slide out easily, and the top lip doesnt even have a finished edge. Additionally there is a 1 inch gap between the top of the drawer and the bottom of the stove door. But the BIGGEST disappointment was the oven racks, totally flimsy.We used a Lodge Dutch Oven (which we have used many times with our old stove) and the oven rack sagged under the weight. Had I known I would have pulled the racks from my old stove. I contacted that seller about these issues, and they said they are ALL like that even the higher end ones, and I contacted Whirlpool to see if I could buy better quality racks and they said no, this is all they have.

May 16 - July 25, 2014. Took almost nine weeks to get the replacement. Numerous service calls. Their tech said self-clean feature should never be used. In addition, I heard that the techs are only paid for one service call, no matter how many times they come. And, they cant fix this oven. It has to be replaced. Nightmare and very dangerous. Most American families cannot wait nine weeks for a new oven to be fixed/replaced.

Self-cleaning oven system DOESNT WORK AT ALL! The company rep I talked with said the system only works on lightly soiled oven and doesnt clean at all on the oven top or sides. When I explained that my oven was less than lightly soiled (I rarely use it) and that I had run the cleaning cycle twice and none of the soil was affected. Apparently the company is aware of this problem and I believe customers should be made aware of it BEFORE purchasing. I was told there was nothing they could do because my appliance is out of warranty. I asked if they had received other complaints and was told they had. I am not surprised.

Worst company for home appliance... I got my fridge repaired from an authorized service person and next day it again stopped functioning. Upon calling the service center again, they said that few more things needs to be repaired once again and for that fridge needs to be moved to their workshop and for that they will be charging 1600 Rs again. Upon asking for the refund for the useless spare part, the rude service person said ek din k liye to chale tha na fridge, fir kis baat ka refund... Such a ** company is Whirlpool that they are not entertaining any complaint on their all India customer care number...

The dishwasher racks in Whirlpool/Amana/Kitchen Aid/Maytag dishwashers do not last as long as the dishwasher does. The vinyl coating on the cheap metal tines wears off causing the metal underneath to corrode and rust. This rust will deposit on your flatware, stainless or otherwise. When the vinyl coating wears away at the base of the tines, the tines will break off, creating more opportunity for rust to deposit onto flatware. You can purchase new tips for the end of the tines, and more vinyl to paint onto the tines, but you cannot replace the tines themselves or paint the vinyl onto any rusty surfaces.Another option would be to buy a new rack. A new bottom rack costs almost half of what a new dishwasher costs and if you need both top and bottom racks, you will pay almost $400 for the pair. Whirlpool was not amenable to negotiating a better price on the racks, but they would sell me a new model at a price that was close to what it would cost to replace both racks! Now does that make sense? Does it make sense for appliance companies to cause consumers to have to throw out an entire appliance rather than fix it? No, and it is creating more waste and filling more landfills. My dishwasher has run great for 7 years and I refuse to buy into the rack racket! No more Whirlpool for me!

Purchased side-by-side model fridge, and within a month, the ice-maker froze up. Within a year, the relay switch failed, and caused the compressor to fail. What a lemon. Also, the clear bins in the door of the fridge side, have all cracked. Whirlpool says it is a cosmetic issue, but I think it is hazard and a material processing failure during their manufacturing process. They obviously would not cover any cosmetic issues under the warranty.I was one of the lucky ones, at this point, as the repairs were under warranty (expensive compressor, only by one week), had to buy an extended warranty to cover me in the future. I was only out the cost of extended warranty, and a fridge full of food. Lucky me. Customer service is worthless for any issues. I dont think Ill buy another Whirlpool product again. Buyers beware.

We bought the Cabrio washer and dryer on June 2008, and it wasnt very long after that, that we had to have a repair done. Then, it started twisting the clothes and the sheets into a big knot. Two king size sheets and 2 pillow cases got so twisted that they are no bigger than a watermelon, and believe me, they are very hard to untangle when they are soaking wet. The machine in the drying cycle sounds like a commercial jet taking off. We can hardly talk above the roar of that thing. I hate it with a passion. Whirlpool used to be all we bought, but that is going to change.Linda

We bought a side by side refrigerator/freezer in 2013 from our local Best Buy. We have usually bought Whirlpool appliances. Before we bought this refrigerator the last Whirlpool we had for 25 years. This past week our refrigerator went out. We called a repair man. He said the circuit board was out and would cost $450.00 to replace it. We decided to buy a new one. I am very disappointed that it only lasted 7 years. Oh I forgot to mention the ice maker went out about a year ago. We did get new filters as instructed. We did not buy another Whirlpool.

I bought a house 2 years ago that came equipped with all new Whirlpool kitchen appliances (refrigerator/freezer, stove top and dishwasher). A few months ago, the damper door in our refrigerator broke causing food in the refrigerator to freeze. Just the other day my Whirlpool dishwasher stopped draining properly. Both instances a repairman was needed and were now out over $400 for repairs and parts. I would definitely not recommend purchasing any Whirlpool appliances and I am deeply frustrated that Im having to deal with these repairs and costs for appliances less than 2 years old.

After only 14 months of light use, the magnetron in my over-the-range Whirlpool stainless steel microwave failed. The cost to repair was $350. I paid $450 for the whole unit upon purchase. I wrote to Whirlpool with documentation and got a voicemail that they were sorry, but the 12-month warranty had expired. The independent repair person said it is the Korean manufacturer of the magnetron that is the problem. He is replacing units all over town on all kinds of models Whirlpool is involved with, including KitchenAid. Whirlpool needs to get their money back from Korea! I will never buy another Whirlpool product and have told them so.

Whirlpool Cabrio does not clean clothes and leaves white residue. I have had it for 1 year. Spent so much money on this set of washer and dryer and it is a piece of junk. Whirlpool customer service does not care or respond. Worst purchase ever.

I purchased a Whirlpool refrigerator less than a year ago and both the door and icemaker have a problem in which PC Richards, the store I purchased it from, has had to service the refrigerator at least 3 times and have not resolved the problem. The door does not close properly and every time I use the icemaker, condensation builds up. Each time a tech person comes to my home, a different reason is given. I need this problem resolved. I dont need to monitor the refrigerator like a sick patient.

I am in construction and have had to deal with failed motherboards on new Whirlpool fridges that we put in some rental properties. Knowing that, when I went to buy a fridge for my own house, I went to a very reputable appliance company and talked openly about getting a fridge that wasnt going to be a problem. My sales agent and I go back always and he was very open about the problems with the more gadgeted Whirlpools so we picked a low bells and whistles French door fridge to avoid that. It stopped cooling at about the same age as all the rental units did and had a control panel fail. The sales guy and I laughed about how even knowing about the issues I didnt avoid it. Their company came out and fixed it for just short of 300 bucks.Two months later, it stopped cooling again. The service tech came out and this time hit the side of the fridge with his hand and opened a relay getting it to work, at least for another week. The tech told his boss that I must not have shut the freezer causing it to go into defrost mode. The third time it failed, we were out of town and lost all our perishables. We had the same tech come out and replace the board he got to work the last time with a whack to the side of the unit. That board should have been under a parts warranty for 90 days but I may have missed that with the slap repair working for the additional 2 weeks.Im trying to put this behind me but Whirlpool sent me an Extended Warranty Plan opportunity. I can now buy a plan on an almost 3-year old fridge. I am wondering if they are trying to give me the hook up on a bad product or just hoping to prey off my fears and cash in. The company I bought the appliance from has been first rate but their hands are tied by Whirlpool who has virtually no support for their vendors. Before buying a Whirlpool, consider a Sub-Zero. After you figure in the repairs, they arent too far apart in price.

We were at end of cooking salmon in CorningWare and the door blew open with amazing force!!! It is a double oven... Sounds like Whirlpool doesnt care so trust me we are not buying one ever again. :(

Bought a Whirlpool Fridge WRS321SDHZ00 and it has been services three times in one year. It has been down for at least one month at this point due to all the service. Service History- Oct 15th 2018 - Fridge/ freezer started not cooling (Issues started) Oct,19th 2018 - Failed defrost (Tech Diagnosed) Nov 13th 2018 - Control was replaced, defrost heater replaced (Service performed) April 10th 2018 - Fridge started not cooling again (Issues started) April 15th 2018 - Tech diagnosed failed UI board (Tech Diagnosed) April 17th 2019 - Replaced failed UI for water/freezer dispenser (Service performed) May 23 2019 - Fridge started not cooling again (Issues started) May 23 2019 - Tech came out and diagnosed the issues as defrost thermometer (Tech Diagnosed) (They initially wanted the tech to come out May 28th but I had to explain this was not acceptable as I can not continue to be without a fridge like this) May 23 2019 - Request to have the fridge replaced.May 24th 2019 - Whirlpool called to notify they would replace the fridge.

The unit had all the features that we wanted and considered essential. The unit only weak issues is temperature(s) in both sections. The freezer is very poor with ice build up on the food stored for more than a couple of days. The manufacturer has been very weak in support as to how to solve this problem.

We bought the Whirlpool duet washer & dryer in the winter 2011. The washer is absolutely awful. I have to keep it set on the Whitest White setting so every load gets a second rinse. In order for my clothes to smell CLEAN I use bleach in every load I can. With the loads I absolutely cant use bleach in, I have to be standing waiting to put the clothes in the dryer or I have to rewash the entire load because of the smell!! My towels are ruined from the bleach and my clothes are faded because of the multiple wash cycles. I have used the recommended Affresh numerous times and it does not help! Needless to say this washer was a total WASTE of money! We will be purchasing a new washer very soon! It will NOT be Whirlpool!!

My 4-year old water heater has upper/lower sensor issues for the fourth time this year. The rep was supposed to send replacement parts to arrive today (day four with no hot water), but the wrong ones were shipped. A different rep called and offered to exchange the unit for a new one. The expense to me will be $350-$450 for the plumber to uninstall my unit, take it to Lowes and bring the new one back to install. The plumber suggested I take my $450 and just buy a new non-Whirlpool unit. He knew immediately that I had a Whirlpool hot water heater because its the most common repaired vendor. Whirlpool should be covering this expense for re-installation of their inferior product. Poor customer service. Day 4 with no hot water during the holidays with no solution in sight short of me purchasing a new hot water heater. Whirlpool finally got the right parts to me and I paid a plumber $190 to install. One week to the day later, my pilot light will not stay lit. No change in ventilation since it has been installed. I will say I have been dealing with their rep Chris on the phone who is extremely nice and I feel sorry for him. But we all have the exact same issue which is not being resolved.