Purchased an expensive, Cabriolet Washer in 2014 to replace a well used Kenmore washer. Sucked into the, Whirlpool is a good brand and spent more than I would have. Lid lock fault started about 3 months ago, googled fix and found this to be a very common problem with this brand. Have been able to override and reset it but it is very frustrating to deal with. Called in a repair person this morning who, for $140 told us we had a faulty lid lock and for $360 he would replace it. I contacted Whirlpool and asked if they were aware of this very common complaint (just google it) and they were not but offered to make a record of mine. Please do not buy Whirlpool. Very disappointed with their product and their response.

This Whirlpool Water heater was purchased through Lowes on March 29, 2011. This past weekend, water started leaking out of the thermostat/natural gas control located on the side of the tank. I called a plumber to take a look. He stated that a new thermostat/natural gas control was needed. Although the tank has a 12 year warranty, this item does not. Whirlpool did agree to replace the part but would charge me $30 to overnight the item which still would have taken 4 days because of a weekend. To install the item would have cost me almost $500.00.To purchase a new Rheem Water heater was $999. I chose the second choice as the first choice would have still left me with a subpar water heater obviously already out of warranty. The reason for my review is that I saw the number of complaints on the failure of this part. When I purchased this water heater, it was the better model due to the 12 year tank warranty. What use is the tank warranty when the other items dont last? There should be some type of reimbursement but Im not holding my breath. Please buy a contractor grade water heater and not the cheaper models.

When I bought my new retirement home, a Whirlpool dishwasher Model No. DU1055XTVS1 had been installed. After only three years of use, the dishwasher would not complete a cycle except to drain and cancel. The repairman replaced a computer board and when the parts cost and the service cost were combined, they amounted to about half the cost of the dishwasher. I have a PC that is twice the age of the dishwasher and it is still running.

During the initial warranty the oven was not heating properly. Several service calls within the warranty issue was not resolved. Whirlpool extended the warranty another year as of this date and several service calls problem not resolved. When a tech comes out there is a diagnostic check that checks the temp for 10 min. Since the temp drops after 10 min they cannot detect problem. I asked for the tech to remain for the complete cooking period which they cannot do. I have wasted many meals and still have a oven that does not work.

I bought a new Whirlpool refrigerator at Home Depot for about $700. Six months later, suddenly, it starts making an intermittent but constant loud grinding noise and then the squeaking started. I called Home Depot first because I bought the protection plan. They referred me to Whirlpool who said the protection plan doesn’t kick in until another year after the warranty ends. It makes these noises whenever it runs, which seems to be more often (that it is running). Whirlpool may still charge $120 just for someone to come look at it even though it is under warranty. I asked another repair place and they said it might void my warranty for them to look at it instead. Whirlpool said it wouldn’t void the warranty but they would only work on it after the first repair person was finished. I’m waiting for the repair guy to come and see why it is making these loud noises. Another person with more knowledge of fridges than I have listened to the noises and said it sounds like friction in a motor. I read a review of the fridge that said the reviewer had problems after only 6 months and I thought that must be a fluke. Apparently not.

This washer is an extremely poor choice if you wash clothes. It has so little water it does not dissolve HE detergent, Clorox 2, or OXI Clean. After even one wash it does not clean your laundry. If you choose to wash your sheets (even though there is a sheets and deep washer setting) its a joke. I could do better by washing things in the tub. I realize its a low usage water washer but you cannot even add more water unless you put it in with a bucket.

A few months ago our Whirlpool microwave just completely died. We had only been in our brand new home for about 18 months at the time, so I was very disappointed. I would have bought a different brand at that time, but didnt want it to look ridiculous, as it is mounted in the cabinet above the Whirlpool oven I was shocked to get a text from my wife a couple days ago, saying the same thing had happened to our oven. I thought that it must be a circuit breaker. My parents had Whirlpool appliances in my home growing up and we never had a problem with our oven. Well... I was wrong not a circuit breaker. The thing is just dead. Nice... Thanks Whirlpool! Thanks Century Communities for installing the absolute cheapest products in my home! Wonder what will be next? Probably the range top... Ill let you know.

Pulled a track home water heater out to replace with a Whirlpool 12 year smart heater. Well within 4 years with tank flush every year the water coming out of my hot water tap looks like mud. We have whole house water filters and when you drain the sink there is a layer of rust. I called and asked them what I should do and they told me to flush it with apple vinegar. Did this but a week later it was back. Called again and was told to do it three times with apple vinegar. There was nothing about this in the care manual about apple vinegar. I will never buy Whirlpool again NEVER!

I waited years to buy this machine. I hate it!!! I agree with the other bad reviews. It destroys clothes. There is barely enough water in it to cover the bottom of the machine much less the laundry. Even deep water is a joke. It does not clean. I put it on the hottest water temp and I can put my hand in there and it is barely warm (it is not my hot water heater). My lightweight comforters come out all tacky and grungy in the middle. The softener dispenser (I use vinegar) dumps in the laundry (no it is not over full) (no I do not slam it shut). I can not let anything soak because the machine will drain after a few minutes and all my detergent, scent crystals etc. are all wasted. I feel like I have to take a survey and complete a questionnaire every time I do laundry. Can someone tell me how to put a comforter in there and leave that little middle eye open? They say the water saver is government regulated? Yup I need the government to do my laundry... I believe in saving water. I have a water saver toilet, shower, faucets. However I can not clean dirty jeans in a gallon of water. My clothes do not even get wet. How does whirlpool get away with advertising this machine can do king size comforter? The gentle cycle will tear apart anything I might put in there because there is no water and that blooming thing just twist and turns so it tears anything delicate. This is the 21st century. I think I should not have to babysit my washing machine. Why should I have to readjust everything in hopes it might be almost clean??? Place this here and that there, wipe the lint out before doing dark laundry. This machine belongs in the dark ages. It is so complicated yet it achieves nothing. A big rip off. I so tired of crying over this purchase. I hate this machine!!!

Bought a new Whirlpool side by side refrigerator. What a piece of crap!! I am using my time to write this review as the repairman fixes the latest problem. I dont have much hope because he asked for my assistance and is sighing and grunting over there. I had the traditional puddle of water to start. Tray underneath was cracked. Was actually fixed. Water and ice taste like crap. They said its my city water... ok whatever. No good ice and water - we will survive. The food in fridge was freezing on the low. Guy just announced he broke the new thermostat... Yes, the thermostat broke after a year. Will get it fixed, hopefully enough to hold up until I can find another new refrigerator to buy. Never a Whirlpool or any of their other companies. Time to do more homework. So glad for these forums. Ugh!!

Im disgusted by both Sears and Whirlpool that I have paid top dollar for my Whirlpool Duet Washer model #WFW9400SW01 (along with the matching Whirlpool duet dryer and 15 floor pedestals) at a cost of over $1,000 for the machine, and hundreds of dollars for the Sears master protection service contract. And 5 weeks after first reporting my washer breakdown and lugging my familys laundry to a ‘local’ laundromat located miles away, I still have no imminent hope of seeing a repair. This is the second time the machine has broken down within 5 years. (Dont even ask me about my nightmare with LG dishwashers!) This time the wire harness is the culprit, a part which apparently has been redesigned & which has been on back order indefinitely - all Sears can tell me is it might be available sometime in October. Is it coming from overseas, I ask. No, Delaware, Ive been told. And it could be as long as into November. While they did tell me I could begin to pursue a replacement machine by the 21st day of non-use, I am so weary of the life energy this appliance nightmare is sapping from me simply to resolve this. And Sears and Whirlpool dont seem at all concerned with the massive amounts of junked appliances winding up in our collective landfill as we all tolerate this built-in obsolescence. Besides the obvious wear & tear issue on my wood floors in replacing the machine (the dryer positioned next to it on a pedestal in my cramped powder room/laundry room will also need to be reinstalled in order to get both to fit properly), what about the consummate waste of having these machines reach the end of their life expectancy after a mere 5 years? I wish Id never upgraded our appliances. In the 7 years since we did, our LG dishwasher has failed innumerable times and been replaced multiple times, until we finally replaced multiple versions with a Bosch (so far, so good); our Kenmore Elite range has also failed and needed repair; my washer has died twice. Shouldnt we expect better when we pay top dollar? And if not Consumer Reports, then why isnt the Attorney Generals Office investigating this clear fleecing of the consumer, Sears policy in which sales people aggressively hound consumers like me into purchasing expensive service contracts, making all sorts of unreliable claims and limited time only price quotes. And then when the consumer actually needs a repair, is treated like Im last in a long line of unhappy customers. Maybe if current embattled Sears CEO Edward Lampert had to face weeks of doing his own familys laundry in a laundromat while he waited for a part on backorder from Sears, he might recognize not only a lot of other people waiting on a Sears part there too. But that while on his watch, the Sears name has eroded big-time as he sacrificed quality in his relentless drive for profits.

Model GB2FHDXWS04 - This refrigerator dumps water all over the floor at least 1 time a week. We just leave a towel on the floor to absorb it because you never know when it is going to happen. Have removed the stuff and cleaned all of the ice out of the bottom of the fridge but in no time it is back. What a crummy unit. I am going to drill a hole in the bottom of it and put in a drain I guess.

I purchased a Whirlpool refrigerator in February 2016 from Lowes. Within 3 months the freezer started frosting up and eventually wasnt freezing. I made sure the back of the refrigerator was clean of debris and defrosted the freezer. This started occurring every 2 weeks. Upon a visit to Lowes, they indicated I would need to call the manufacturer. Well, after calling about 5 times and sitting on hold over 30 minutes each time, I gave up and decided I would just deal with having to defrost it every 2 weeks.Fast forward to September 2016. I wake up to $300 in food at 67 degrees in the fridge. Mind you, Im a caterer and have a wedding to cater in a few days. So here I sit on hold with Whirlpool. The man answered the phone after 40 minutes on hold. Then proceeds to tell me there are no technicians in my area and someone would get back to me in 24-48 business hours. Unacceptable, I say. I have now been on hold for another hour while he sees what he can do. Biggest load of crap ever. He didnt bother apologizing for the loss of food, and hasnt checked in with me once. I think the guy might have put me on hold and gone to lunch. I will NEVER purchase another Whirlpool appliance - and zero stars to their customer service team. This is **!

We remodeled our house 5 years ago, and bought all new GE/Whirlpool appliances (washer, dryer, microwave, refrigerator, oven, stove top, and water heater), and weve just passed the 5 year mark, and each appliance is failing one by one.

I bought a Whirlpool water heater from Lowes in the fall of 2009. For the first 4 years it worked fine. Since the spring of 2015, it started to stop working. I called the company, and they recommend their contractors to fix it. In less than a year, I had it repaired at least ten times. I spent more to repair it than I bought it. This water heater has a 10-year warranty on it. Per the companys recommendation, I replaced the thermocouple, clean it, have it regularly serviced. The technician told us we need to change the gas valve assembly. When I called, they sent a burner assembly. When I called, they asked me about the exhaust pipe, whether it is go through the roof or go through the side of the house. I took several pictures of the exhaust system and sent to them. I called, one of the people on the company side said my exhaust was wrong, and need to be repaired by a HVAC company. I asked what is wrong? They dont tell me. I sent emails, and called to ask an answer, and got nothing. My impression is that they dont want to deal with the issues and simply want the consumer to get tired and replace the water heater. It really shows the total disregard of the interest of the consumers. This should not be the way people do business in the United States. When a big company has large numbers of lawyers, they can ignore the law. What a corrupt system!

Cabrio (h2low system) top load washer ..USA 120 volt - A true piece of crap... Bought 2010... Even when it does work, 5% of any load will NOT spin out... The damn thing will refill its tub with rinse water to redistribute load so as to get a spin out. SOMETIME month ago, thing just dies... nothing. Technician comes out for two hours its the shift sensor. Replace for 200+ bucks... done. Works for three weeks, dies, tech is back. 4 hrs... its a bad processor board. Ordered 140$ rebuild, comes in mail few days later. Tech is back, replaces board. We have smoke!! Looks like a bad motor part. I could go on... but why. Never ever buy one of these sorry pieces of dreck. Absolutely the worst. Poor quality even when it works. Horrible wash quality. Never again Cabrio. Remember it.

I bought the Whirlpool Refrigerator wrf989sdam00 in September 2013. Ive had nothing but problems with it breaking down within the first year. 5 days after the first year the 2nd cooling coil stopped working. After several attempts to get some help from the company I paid $500 for the second coil to be replaced. One year later that second coil has broken down once again, called Whirlpool and got nowhere. Ill have to pay another repair company to come in, AGAIN, to repair this piece of junk! Whirlpool does not, will not, has not, stood by their disastrous attempts to produce a refrigerator to keep your foods fresh. DO NOT BUY ANYTHING FROM WHIRLPOOL AS THEY DO NOT HONOR THEIR OWN PRODUCTS!!!

I want to make this clear I’d give NO stars if I could!! Whirlpool is totally junk!! I bought a whole suite of Whirlpool kitchen appliances from Home Depot that is a dishwasher, stove, and fridge. The dishwasher never cleaned the dishes, always left a film on everything, cant clean out the drain area, the screens don’t come off and less a year later the dishwasher top rack literally fell off and broke all the glasses that were loaded in it and the fridge keeps freezing all my food!!! I keep having to adjust the thermostat up down up down just to make it doesn’t freeze. Now that the warranty is no good on any of the crap I will no doubt be charged an arm and a leg to get it fixed, which definitely won’t be worth it!!! Whirlpool is such crap!!! Made in America no wonder!!! Don’t buy any whirlpool anything!!! You will be very VERY disappointed!!! I’ve bought plenty of brand new appliances. Bosch is by far the best dishwasher even the cheaper ones. Now I have to pay to dispose the whirlpool crap!!! I am sure whirlpool doesn’t give a crap though!!! They will keep selling their crap, but don’t Buy it!!! You will be soooo disappointed!!!

We bought a Whirlpool refrigerator, model ED5LVAXWSOO. Although we didnt need or want the ice/cold water dispenser, we bought the model anyway. We have never hooked up nor used the ice maker/water dispenser. As the refrigerator was powering up upon its initial start-up after delivery, we found that condensation was leaking from the ice maker on the door. Upon closer inspection, we found that the hatch cover was not sealed and actually jiggled around when the door was opened or closed. A service man came, had difficulty with the issue, but eventually said he fixed it. It didnt leak again for almost three years. Then the exact same problem. (Remember, the component is still neither hooked up nor used.) Apparently, the opening and closing of the doors eventually caused the same defect to reappear. Of course, since the warranty has expired, Whirlpool sees no obligation on their part. But the value of a product is not based on a limited-time warranty, but on how the product holds up. This has to be a manufacturing or design defect as it came from the factory broken, and eventually the same problem re-appeared even though there was no wear and tear on the component, as it is not used. These products are much too expensive to begin failing after a few years. I would caution buyers based on the product being delivered broken (wheres their quality control?), its lack of durability even when not being used, and the Companys disavowal of any responsibility beyond the limited warranty period, even though it is a recurrence of the original problem (which to me means that it wasnt properly repaired/corrected during the service visit). Whirlpool eagerly grabbed our hard-earned money, but delivered an inferior product made worse, in turn, by its sub-standard service and lack of accountability.

Bought a Whirlpool Cabrio Washer, which I see has MANY complaints. I had a problem with the F1 issue during the first year. Same issue and I was also told Whirlpool knows it was bad design yet they refuse to help the consumer in anyway. Maybe 50% a new WP washer. Upon my call they will fix it for 389.00 and give a 1 year warranty again. Im no longer confident in WP products.

I bought a French door, counter depth, Whirlpool refrigerator model GIOFSAXVY05 in 2011. It leaks water under the front of the freezer on to my cherry wood floor. This has caused much damage to my new house and floor. It is noisy, runs a lot, but its the leaking that has me most disgusted. I wish I would have known about this defect before purchase and ruining my floor.

Just about three years old our washing machine started making a horrible noise and soon after a horrible smell. Won’t complete spin and dry. The bearing inside the drum has failed. The pump is making an unusual noise. I see a lot of reviews about this product. I find it strange that it appears to have a good rating at all the advertisers but in reality it’s really a horrible machine. Shame on Whirlpool for our landfills, dumps and recycle bins with absolute garbage plastic and metal Has to be recycled. We have only disposable garbage for appliances.

Just bought Whirlpool refrigerator, stove, and dishwasher. So far, the icemaker doesnt work and so I have no water or ice in the fridge. After four visits from Lowes it is still not resolved. Going on since 11/16/18. After waiting three weeks, the dishwasher came, and lo and behold - it doesnt work. Now I have to wait for one to be ordered! TAKE A WORD OF ADVICE - WHIRLPOOL ISNT WHAT IT USED TO BE. DONT BUY IT!

Purchased a Whirlpool washer and dryer (WFW75HEFW0) in September 2017. Have had 4 service calls on washer for not completely washing clothes, leaving excess water after cycles complete, excessive wrinkling of clothes even on non wrinkle clothes, odor on some clothes due to incomplete water fill on some cycles. Factory position since there are no error codes washer is fine. Asked factory to exchange washer and upgrade model which we would pay difference. Denied. Looking for another brand and will seek legal assistance in the matter.

I have hated this Cabrio washer and dryer set since the day they were delivered brand new by Best Buy a couple of years ago. The washer does not clean well, often does not spin dry, and leaves some clothes dry after a full wash cycle!!! I have to wash small loads on the deep water cycle to even have a chance at cleaning the clothes. The clothes are so dreadfully compacted and tangled that it takes great effort to birth them out of the washer, unfurl them, shake them, and put them into the next torture machine- the dryer. It is as if Whirlpool intended to build a machine to twist clothing so tight that it requires a bodybuilder to untangle the clothing. Then the items are so incredibly crumpled that ironing has found its way back into my already busy life. Ironing is a massive challenge to the degree of wrinkles in the clothing. The slanted tops are icing on the cake. Cant even pull the clothes out of the dryer to the top of it because they slide right off. Cool.

The front of our Whirlpool washing machine started to rust in one place at the bottom within six years. Now it has broken out in three of four places on the front. We are very dissatisfied with machine and will never buy one again.

Immediately after install, the oven door face kept coming loose, they did send someone to fix & replace. Ive used the self cleaning twice, first time was fine, second time not so much. The cleaning process left major scrum below the window inside the door & below, which wasnt there before I did the clean. I take great pride in keeping my oven clean, do not allow build up because then you cant get it clean. This stove is less than a year old & has only been in place for 6 1/2 mths (I purchased before remodeling was complete).My last stove I sold easily, it was clean & guess what. It was 32 years old, only replaced because of updating our kitchen!!! I contacted whirlpool & they said its cosmetic & not covered. I called Lowes, they refer me to the service advance phone #. Well that was Whirlpool, not Lowes. Still nothing being done, other than they sent me cleaning stuff to try and get it cleaned (still working on that). Im concerned this stove is going to continue to have issues & will be out of warranty soon. Whirlpool is not standing behind their products & we have been Whirlpool customers for a long time. If I have more issues with this stove, we will never purchase Whirlpool again. Dont buy their products, they dont stand behind them!

We have a Whirlpool Gold fridge that was manufactured in 2009. MOD: GS2KVAXS01. SER: HRY0570897 and it has not been cooling properly for the last few weeks. Some days it is fine, the next day not and we have had to throw our a lot of rotting food. We got the fridge checked out and were told the Electronic Control Box for the fridge was not working. My question is, why would a Whirlpool Gold fridge that costs $1800 or so have such a large issue with 3 years? Its practically a brand new fridge and Im outraged that a large part of the fridge is not working. I understand parts break and there is warranty but its pretty bad that after the warranty expires the control box would become defective. I have been a loyal Whirlpool customer and solely buy the brand and this break upsets me very much. Especially since replacing the part will cost me $400 plus labor, we are talking about a part costing 30% of the total fridge cost! That is ridiculous. I am hoping there is something you can do to rectify this, as a fridge manufactured by what I thought was a great company should not cause such an issue and I would like to continue to buy Whirlpool products but not if this is the case.We have called Whirlpool customer service many times to be ignored, berated, told I cannot speak to a supervisor and nothing will be done. Never in my entire life have I ever known a company so horrible to exist. I have had bad service before but this takes the cake. Plus, no company that I have ever dealt with would ignore you and not provide any discount or remedy. I cant believe this is a big brand with the way they carry on. You would assume they would be some one person owned company who doesn’t have a penny to spare. I don’t respect this company at all and expect a resolution because they are truly insulting in all the channels.

This Whirlpool washing machine is over 5 years old and very reliable, I use it several times a week and have had no problems with it. Next time I will purchase a larger capacity machine so I can wash comforters and spreads easier.

I purchased the Whirlpool Cabrio HE top loading washer and front-loading dryer about 7 years ago. It has been okay, but nothing special. Recently it began stopping in the middle of the cycle and showing an F51 error. Then all of a sudden the noise during spin was deafening. Brought out a tech, who came and did some eval. Left with some basic maintenance. Did a load, and happily no more F51 code, but still so very loud during spin cycle.Called again; tech returned and said that drum and shaft would likely need to be replaced to the tune of some $500. The same story as others have told. We should have bought the extended warranty. Like others, I also felt that washers lasted at least 10 years. And that seemed a short time given expectations in the past of 20 years of service. Im disappointed in Whirlpool. Even though Consumer Reports gives the Whirlpool Duet washer (new 2013) one of its highest reviews, I cant bring myself to buy another Whirlpool product. It appears to me that this warrants recall as well.

Whirlpool Cabrio. A little noisy, 2 or 3 years, do exactly what the manufacturer says they will do. Start them up, run them, go get the finished product... The previous set, same brand lasted us 15 years and then went on to help someone else. Still have the same dishwasher, Whirlpool, 11 years, no repairs, no breakdowns. Bought refrigerator, and micro-wave also, several years back. No problems, no service calls, no stops.

We bought this Whirlpool two door side by side refrigerator freezer at Lowes at what seem like a good deal, until the problems start. On the refrigerator side everything freezes just as solid as the freezer side. We get to looking and find there is no air filter/damper installed. Try to call Whirlpool and you can forget it. 37 Minutes wait time, then a recording comes back and says now your wait time is 47 minutes, long story short you just get put on hold. No help what so ever. Lowes did give us an air filter. But we still got rock solid fresh eggs in the refrigerator. So it was not such a great deal after all. My wife has one big headache and mad as a hornet at Whirlpool. Bet we dont buy another Fridge from them. If I were you Id stay away from Whirlpool products. Have a great day.

I bought fridge model WRS571CIDm02. The worse company in the world. Since I bought this fridge have a consistent problem with the evaporator fan. It makes noise. Geek Squad came 3 time in 3 years to replace the same part. Now the 4th time I ran out of warranty and Whirlpool dont care. On top of that the stainless steel is rusting. It is not stainless steel. It is a nightmare. Avoid at all cost. If there is zero I would give it to them.

I paid about $3500 for this, alleged, top of the line fridge a little over 2 years ago. The freezer, bottom type, doesnt get cold enough to thoroughly freeze food. Called Sears, they said out of warranty, the same with whirlpool. But they can have a tech run a diagnostic check for $85. Here we go. They suck more money out of the consumer game, and try to baffle them with **, legal jargon. FYI for all. Dont buy Whirlpool from any store selling Whirlpool products, any Whirlpool products. Once the middle men get the picture, they will stop ordering or buying from Whirlpool.Whirlpool are a bunch of con artists selling crappy products with false integrity. They are the typical old school door to door salesman that sells a crappy product then is on the run to the next state. No receipt or order number. I bought the product two years ago but here is the Serial number K30416919 and the Model number WRF989SDAM00. What happened to fridges that lasted at least 10 years? An outdated computer costs more and lasts longer than their products.

Our hot water heater (Whirlpool Mod # BFG1F404053NOV) stopped working. I called the Whirlpool help line and was advised to change the thermocouple as they had been having issues with this particular model. I was advised to go to Lowes, where we had purchased the heater, to get a new thermocouple at no charge to us. After changing the thermocouple, guess what? It still didnt work. I went back to Lowes and they replaced the heater, at no charge to us (they were great during this whole ordeal so no knocks against Lowes). Well, one year later, it’s the same issue. The pilot light will not stay lit. It’s very frustrating as it never goes out at an opportune time. In the past, the name Whirlpool ensured you were getting a quality product. I guess that’s not true anymore.

I purchased a Whirlpool French door refrigerator model # gx5fhdxvyo4 in June 2011. Four months ago, ice was forming on the bottom of the freezer. Repair person replaced a clogged plug leading to evaporation tray. Its March 2013 and repair person now has to replace evaporator motor part # W10128551. I contacted Whirlpool and was told the warranty has expired (one year). This repair will be around $175. How can I trust a Whirlpool product in the future?

My dryer lasted 18 months and then died! All parts have been replaced. $700 and highly rated, I dont know by WHO but would love to have a chat with them.

Shortly after the warranty expired my refrigerator started building ice on the floor of the freezer. With the build-up of ice the freezer started leaking on the bottom. Sometimes it gets so bad I have a hard time closing the freezer door properly. The Model# GB9FHDXWS06, Serial# K31505096 of my Whirlpool refrigerator. I do not recommend any Whirlpool product. Do your research before you buy any Whirlpool product.

Purchased Maytag Washer and Dryer online from orange big box home improvement store. Washer had a twisted drain hose inside so it wouldnt drain right. Fixed that myself, but it still wont drain right. The spin cycle is weak at best - towels require a second, sometimes third, spin cycle. The dryer does not heat up like it should on the standard setting. The end of cycle buzzer/beeper on both units is truly pathetic... you better be within 6 feet of the machine when the buzzer goes off or youll never hear it. Having worked for a blue big box home improvement center for 7 years installing appliances, I know all too well the rabbit hole Whirlpool is trying to push me down. All I want is to return the Maytag and go back to a Whirlpool, but the not so pleasant lady on the phone with Whirlpool said all they can do is send out a technician, no returns on appliances. Buyer beware, be very aware!

Our Whirlpool water heater needs a burner assembly replaced. Second time within the warranty period of six years. Parts have to be ordered, so you will be without hot water for several days to a week. The worst part is reaching them. Between my wife and I, we have almost 4 hours invested in sitting on hold waiting for someone in three different calls. They never answer the phone. They give an option to call back. They never call back. Im so frustrated. No Whirlpool products ever again. Im sitting at my desk, hoping someone will eventually answer the Whirlpool line. I dont even have the part ordered yet after two days of no hot water. Who knows how many more hours I will need to sit here and listen to this music on hold. It is incredible in 2021 a company can remain open while offering this kind of customer experience.

Extremely disappointed in Whirlpool oven! Built new home and this was recommendation by BAC Appliance. The oven does not self-clean well at all, and my spills are minimal. Deposits between glass doors that cant be removed. Oven is barely cleaner than before I cleaned for full cycle. Oven suddenly shuts off for a short while and then restarts. Steam comes when using lower oven and removes finish on upper oven. I expected Whirlpool to have a quality product. Definitely not! BAC really had no answers for me.

Because the Korean appliances are a problem for repairmen, were stuck with a Whirlpool choice. Seems to be a good fridge. Noisier than my Kenmore (Korean). I got instructions from repairman on opening right door first and closing it last. Otherwise rubber wears out too soon. If I put anything on left door opposite ice maker, it freezes, making that shelf useless! We had ordered a Kitchenaid but the installers damaged it.

I purchased a side-by-side Whirlpool fridge and the ice maker stopped working 2 weeks after I purchased it. The retailer said that I would have to go through Whirlpool to resolve the matter. This has gone on for almost six months now. Ive had two service companies do 7 service calls to fix the problem and today, the 8th service call was supposed to happen and the guy never showed up. The company has lied to me telling me that it will just be one more service call each and every time.I want my refrigerator exchanged for a new one. They are refusing to do so until each service call is completed. I think they sold me a lemon based on the fact that nobody seems to be able to fix the issue. I cant seem to get anywhere with Whirlpool at this point and dont feel that I should have to keep a product that never worked from the start. Help! Is there some kind of lemon law on appliances?

I highly recommend a Whirlpool dishwasher. Ours is a simple model. Cleans well and is quiet. It is 7 years old and I am glad we chose this model. Very happy with Whirlpool. All of our appliances are Whirlpool.

I bought an adapter that I added to the kitchen pipe, drilled a few holes in my cabinets to route the hose and voila! It is small but big enough so it's perfect for me. I didn't realize it had an internal heater so I was moving the hose between hot & cold under the sink but now that I know. I will try the heater. The settings are complicated so you have to read the instructions fully. Before I read them I thought every load took 2-3 hours but they don't. I do like to use the heavy soil setting and that does take a couple hours, but if I'm in a hurry or the load is not that bad I use a shorter 50 min setting. For the drain hose I either put it out the window or put a screen in the sink & tie it to the faucet. You have to tie it down wherever you aim it because the water comes out with enough force to throw the hose. I had a couple incidents of kitchen flood before this stuck in my head, now that sucker is secured well. I intend to make a permanent drain to the pipe eventually but for now I just use window/ sink. This required a longer drain hose. For apartment use, I am very happy.

We bought a new Whirlpool counter depth side by side stainless steel refrigerator in January 2012. We have had 7 service calls because things were freezing on the top shelf. They installed a new part and it still froze. They told us to do dumb stuff at Whirlpool like turn the temp up, dont use the top shelf, etc. The money they want for these appliances and you should put a band aid on it to make it function properly? Duh? The final fix was to duct tape the vents to allow less air flow. This appliance should have been recalled. I have since read reviews and it is an ongoing problem. Before buying, do your homework and make sure the other brands are not manufactured by Whirlpool. The Whirlpool hotline for problems is not that service friendly, they have an attitude. I need to replace two more appliances and they will not be Whirlpool. The repair service was great but they are independent companies, not Whirlpool. How do you fix a lemon? Consumers need to be aware of this. Whirlpool would rather spend money on repairs that did not work instead of replacing the appliance. If you want 7 or more repair visits and no results, buy Whirlpool.

Purchased a Whirlpool Cabrio washer WTW5800BW0 September 2014. Two years and 8 months later it no longer works. Call Sears and Whirlpool and was basically told I should have purchased a warranty. Whirlpool tried to sell me an extended warranty for $495.00 which is about 80% of the original sale price of the washer. Was told it is my responsibility to care for the maintenance of my purchase. WOW. Way to stand by your product. So now its my fault they sell a product that does not last longer than 3 years. So we tried option 2 - called a repairman. His response save your money and buy a new washer. WOW. A repairman rather lose money than try and fix this washer. Save your money and pass on Whirlpool products.

This refrigerator stopped working withing 2 weeks of delivery. Lost a great amount of food. It was a real hassle to get the warranty company out. Took several days. Now there are places on each shelf in the refrigerator where food freezes and I have to throw it out. I am not real happy with this.

I purchased all new Whirlpool appliances for my kitchen from Lowes about 5 years ago. The dishwasher was leaking water onto my hardwood floors after about a year. I figured out that the seal was pulling away on the lower left corner. I fixed that myself. It cleaned pretty well for about 3 years. Now its not cleaning at all. I took the lower spray arm off to try to clean it. Almost all of the holes are clogged with debris. (I clean the filter at least once a week.) I went ahead and ordered a new sprayer arm, maybe that will help.As for the rest of the appliances... After about 6 months, the freezer started filling up with water that then froze on the bottom and allowed water to pour onto the floor. The microwave handled broke after about a month. (They did send me a replacement handle.) The knobs on the stove are starting to peel. One of the knobs wont stay on, so I keep it in the drawer next to the stove. Overall, I am very disappointed in all of the appliances. This will be the last time I buy Whirlpool.

Our Whirlpool refrigerator had to have repair in less than a year after purchase. That was a bad experience last summer and I had to complain through every avenue I could find just to get the replacement part shipped to the repair shop. Now I know it was not too smart on my part, but I bought a Whirlpool washer last September. You guessed it, not even a year old and it is not working. All I am hoping for in this posting is to help some other hardworking consumer make a better choice with their money. It is probably not advisable to buy Whirlpool.

Have had mine for 21 years. Okay, the soap dispenser door would not stay shut after about 19 years. No real problem, just placed the dishwasher tablet on the bottom of a mug on top shelf. Now the timer sticks and has to be rotated manually. I think after 21 years, it is time to replace it with another Whirlpool. This one owes me nothing for 21 years service.

We owned our Whirlpool Gold refrigerator GS6SHEXNL00 for 23 months when our electronic control board went out resulting in the light and interior temp display to go out. I called Whirlpool and they told me the control board was not under warranty. I subsequently replaced the board at cost of $156. This morning, 7 years from when I bought the fridge, the control board went bad again. Amazon now has a replacement board W10135090 for $67. There are thousands of complaints regarding the Whirlpool electronic control board, which Whirlpool just ignores. This should be a recall item. I will not buy another Whirlpool product.

Ive got a brand new house, with brand new appliances by Whirlpool. Within less than 6 months, my dishwasher, Model no. DU1015XTXB0 Serial no. F00702058, had its electronic board gone bad. Instead of replacing the dishwasher, Whirlpool replaced the part. Not even one year later the same part went bad. Now, the dishwasher is not even 18 months old and it will cost $255.00 to repair. It is just the two of us in our home and I bought Cascade packets 20ct x 5 at Sams. Im not even done with the packets, so I know 100% that we have run the dishwasher just 70 cycles in 18 months.

I am on my 3rd refrigerator from Whirlpool. The first one lasted 8 years, the second one lasted 6 years, and now the 3rd one has only lasted 4 years. This is just too much money to pay for a supposedly nice quality product and it go out as the warranty goes out. The second we had to replace the icemaker 3 times and a compressor. Now the 3rd is not cooling.

My Whirlpool microwave oven is terrible. The whole point of a microwave is to cook things faster and make ones life easier. The main problem is food doesnt actually cook due to sensors. Cooking bacon, for example, should be a simple, quick item that easily cooks in a microwave within minutes. Not w/ this Whirlpool! The sensor would not allow the bacon to cook - even after 20 minutes of trying!! Foods such as Bob Evans family sized mashed potatoes cant be cooked either. The sensor in this microwave ensures that only the outer layer is hot while the middle is stone cold. Also, the fan has never worked from day 1, and were now on 6 months of ownership. This wasnt a cheap microwave either, so Im SOL. Please dont make the mistake I made. Dont buy Whirlpool.

This company has terrible, deceitful, and pass the buck practices. I purchased a Bravos MCT top loading Maytag washer from Home Depot. Maytag is now owned by or has been acquired by Whirlpool. First I was a little disappointed to learn that because I had previously purchased two Whirlpool made washers and got no more than six years of service out of both them. But from the day this washer was delivered it did not perform as it should. I called and texted with the hours provided for rejection of the washer and was told by a customer service representative that it would be replaced. The main problem was the spin cycle. With only a few clothes in it, it jumped all around and moved so much that it was sitting in the middle of the washroom. Thinking that occurrence was a one time thing, I stopped it; cancelled the cycle; and reset it. It finished the load. This occurrence was reported and simply fell on deaf ears. I was lied to and told a replacement would be made; it was not. I have sent numerous emails and have made several calls for more than a year now and I still have the same defective washer in my home. Each time I emailed, I received a different message from the customer service person. This company wants me to pay for a service call or buy an additional warranty for a defective machine they produced and refuse to honor their replacement policy— which they now say is the responsibility of Home Depot. Luckily I have kept every email and document I was provided. I am being forced to file a claim against this company to get their attention and to remedy this situation. The expense of the claim will be greater the cost of purchasing another machine, but it is this kind of behavior, on the part of A corporate giant, that is makes life tough for everyday people like me. Stay away from the Whirlpool name for washers—even a prior good name brand like Maytag.

Completely disgusted and angry with Whirlpool! We own a Cabrio and just after 1.5 years of owning it the stupid washer has broke down. It wont spin or rinse or wash! Pretty sure its the bearings as I have seen several peoples complaint about this same issue! I contacted Whirlpool to only be told that they only offer 1-year warranty and after that the consumer is out of luck. They only stand behind their products for 1 year and after that its on you! They refused to help me in any way including sending someone out to look at it! Im very upset and will never buy another product of theirs! They need a class action lawsuit brought against them!

We purchased a Whirlpool Cabrio Washer Model WTW7340XW0 type 580 Serial C02770464 and a Whirlpool Cabrio Dryer Model WED7300XW0 Type DSSA-ELE-2406026-EL54 Ser M02717021 in 2010 for over $1,700. Included was a 3-yr anything goes wrong, well replace for free warranty. A month after the purchase, we lost our home and were forced to move. We put the new appliances in storage and they have been there ever since. From the day we purchased the washer, we never got a clean wash out of it. It seemed it used about a teaspoon of water. Clothes were never clean... We had many other problems at the time and both washer and dryer were put into storage.Today, the warranty has long expired and I happened to check on the ConsumerAffairs site to see if there were any comments regarding whirlpool Cabrio washers... WOW! 1600 negative comments and not one positive. Later, I realize we made a $1700 mistake. My question is do I have any recourse? Please advise.

Just cleaning the outside of our piece of ** oven. Must have hit either the on or off button to lock because the damn thing locked. Tried unplugging it, pushing all the buttons suggested on these websites, etc. Hell, even tried to call Whirlpool, where I just talked to a computer. Lesson learned: Whirlpool wont get our business again. Period.

We bought this pair, the washer and dryer, not even two months ago. I have not liked it since day 1. My clothes do NOT clean well at all. I had to wash the same load THREE times and still there is dirt on them! Just regular dirt. No oil, grease stains or anything... dirt. I even went and purchased POD detergent to make sure I was using the correct amount of detergent... Came home and washed the load again... DIRTY. Customer service says theyll send out a technician, but if they find nothing wrong, itll cost me... I wish I had read the reviews before I purchase this junk! DO NOT BUY!!!!!

I have a similar problem with my stainless steel Whirlpool bottom freezer refrigerator, model EB9FVHRWS01, purchased in May 2011 from Sears Canada. Exactly a year later, right after the warranty expired, I started getting ice forming on the floor under the bottom freezer. I have been cleaning it out on a weekly basis for the past just over a year. If I dont clean it out, then water seeps out onto the floor. I purchased an extended warranty for my new stove but didnt for my fridge.A co-worker had the exact same problem, with ice forming on the bottom freezer exactly a year later. He purchased the extended warranty and had the Sears repairman come in and replace a $50 part (box in back) ($150 labour). The repairman said this is a manufacturers defect in these fridges and theyve had many such cases. Apparently, the box in the back freezes up and water cant drain to where its supposed to go to be evaporated so it drips to the bottom of the freezer. I contacted Whirlpool and inquired, and they said there was no defect or noted problems with my model. Now Im contemplating whether or not I should spend the $200 and get the defective part replaced. Sigh.

I will never, ever, ever buy a Whirlpool appliance again. We bought the french door bottom mount refrigerator in 2013. After our warranty ran out, we had to have the guts of the refrigerator replaced and then the ice maker replaced again. Now the freezer door wont shut and I cannot believe that Whirlpool would put their name on this piece of junk! We splurged to get what we thought was a high end model but it has been problem after problem. RUN from Whirlpool!

I purchased a side-by-side Whirlpool refrigerator in May 17, 2010 from Lowes in Gilroy. After 17 months of service, the compressor went down this morning. I have called the service center and they cant give any help because it was over the 1-year limited warranty. More than $500 is good for just 17 months usage. Would it be worth it to have Whirlpool appliances? Do think about it before you choose a Whirlpool refrigerator.

We bought this at Lowes. Initially, they got the color wrong. It took two trips to get the right color (white) then a third trip because all the parts were not there to install the dishwasher. After a few months the second shelf rail end caps fell apart. Now, after a couple of years the pump goes out. RUN from this manufacturer.

We bought our new Cabrio (washer and dryer) in the fall. Within 2 weeks, I realized what a piece of crap these machines are. They simply do not clean the clothes. I have complained to the store where we purchased them, and I was told there is nothing they could do as the machines are performing as designed? Im waiting for a class action suit to join to get rid of this junk. Curt

I purchased a new Whirlpool Cabrio washer and it has been nothing but a headache. The machine constantly rips our clothes and stretches them beyond repair. Now, the washer keeps showing an F1 error code and I have to restart the machine three times to get it to start. It also stops in the middle of the cycle and I have to restart it. What a piece of garbage! I called Whirlpool several times and they do not stand behind their products. Do not buy Whirlpool. I filed a complaint with the Attorney General and I suggest anyone else having the same problems should do so. Maybe we can get this machine recalled.

Purchased a Whirlpool refrigerator the last week of January 2014 with promised delivery date of February 6, 2015. Received call Feb. 2 that the earliest they could deliver would be February 13th. Received call Feb. 3 that the earliest they could deliver would be February 19, almost 2 months after purchase of refrigerator. Sears, where we purchased the refrigerator, told me that they have been dealing with this for 10 years with Whirlpool. Why would Sears sell products to their customers with this kind of delivery problem? They only communicate with Whirlpool via email, so there is no resolution with a person to get issue taken care of. We will never buy a Whirlpool product again & will never buy anything from Sears again.

Whirlpool 500galaxy gas water heater - First week ran great. Now Im lighting every day. Called Whirlpool and just getting run around. Had it a month today, still lighting every day. Cant afford to buy another.

Love the size. We got the 28 cu ft with the drawer. I love the drawer for cold drinks and lunch meat, cheese, etc. Unlike previous refrigerators I never seem to run out of room. The bottom freezer has 2 drawers and is easy to organize.

We got the convection oven. It has no element like the one we had before with the fan. It is useless. We have to upgrade the temperature to get what we want. Difficult to clean. It does not cook like it should. We do not like it, period. Those electronic controls are not doing their work. No more Whirlpool appliances. Problems with the noise of our dishwasher also.

I purchased a Whirlpool hot water heater several years back with every bit of the Bells & Whistles that Lowes could bestow on it paid for and documented on the tank; Limited Lifetime Warranty and Lowes Professional Installation. It failed after several years with multiple problems. First, the bottom heating unit failed at the same time, noticing a leak from the top heating units external cover where a supporting screw had popped out, leaking down to the floor. Not only was the Whirlpool 800 number a scham of silence, with no estimated wait time and after approximately 20 minutes, a rep picks up as I could hear their legal department on an alternated line instructing and listening in, then dropping off when those crooks felt I had been placated enough to go onto to the next sucker. I have all Whirlpool Gold & KitchenAid Superba appliances in my kitchen and never thought I would be saying this but I will never purchase another Whirlpool Appliance or shop at Lowes again!

We purchased a whirlpool gas dryer 30 years ago this past February. Its still going strong with 30 years of continuous use!! The only service ever required was a belt change I did myself 18 years ago. Not too bad whirlpool!!

Model number wrf990slam00. I purchased this French door refrigerator in September of 2013 (less than two years ago). Our freezer stopped freezing a month ago. Knowing it was out of Warranty we had a non-Whirlpool related repair tech out. He said the compressor was going out, he said to call Whirlpool because this should not be happening on a fridge less than two years old. I called Whirlpool. They offered me a extended Warranty knowing the issue for $320 so I accepted since a compressor with labor is much more than that. Whirlpool arranged for a repair person to come out. The guy hardly looked at my fridge, didnt hook any gauges up and said maybe just see it in a few days it works again... after asking ME for a thermometer to check the temperature! I told him well we had a previous repair person out and he said it was the compressor. He said hed have to have someone else come out because he doesnt know anything about compressors. Um ok why did they send you out then! So the following week I get a call from a different guy with the same company saying my parts were in and they were going to come out and replace them. I said I thought the guy didnt know what was wrong with it. He said oh well its the compressor and evaporator! Ok well I guess comes fix it then. They came out replaced the parts. Within 36 hours the freezer was working again, ok great! Well a week later we had people over and we bought ice cream and put it in the freezer. A few hours later we pull it out and its melting. Called Whirlpool again, they sent a second company out. The guy hooked up his gauges and said it was definitely leaking refrigerant and the fibrotic in the ice maker was broken. He said he couldnt fix it because the company that replaced them is responsible for it, and that in this type of refrigerator the compressors need to be placed a certain way or they leak which he suspected that was the case. Called Whirlpool, they scheduled for the original company to come out. After 2 times of them not showing they finally came a week and a half later. The guy hooked up his gauges said it wasnt leaking and that the other guy didnt know how to read the gauges. He looked around for a bit, took my drawers out then put them back in and broke one of the brackets, then called the tech line and said its probably an internal leak. He said he needed approval from Whirlpool to look any further. A few hours after he left the refrigerator got warm. I called Whirlpool to expedite the claim and they said the company hadnt made a claim yet. Ok great. I have a two-year-old and Im pregnant and we have no refrigerator! Called the next day. Whirlpool said the refrigerator is now too expensive or not repairable and they are going to make me an offer on replacement. Ok great! Well not so much. I call a few days later to see where the heck my offer is and they tell me sorry we will only refund your Warranty What! My fridge is less than two years old and I paid $2100 and it is not repairable and thats all you will do!!!! Im in the process of fighting this but I doubt they will do anything. Just dont ever buy a Whirlpool and if you do buy the Warranty the store offers! Each repair person that came suggested the same thing and said these new Whirlpools are junk and have had many of these refrigerators do the same thing. Whirlpool makes tons and tons of money making these cheap refrigerators but does not care about the customer whatsoever! Whirlpool has lost my business forever and I hope more customers because of this review.

I purchased Whirlpool washer in 12/2011. Immediately, I noticed the noise and called service. It was a whistling noise. The clerk told me nothing was in the manual and it would cost $65 to have a tech come out. He advised me to wait until it was louder and more consistent. I called again when it was. Gear case was replaced on 5/2/2012 five months after purchasing the machine. I called Whirlpool again in 5/2013 - same problem. I was told the diagnostic call would be $95, labor which is extended for a major job is $85 and the part would be $290. It would cost $470 to repair as the gear case was guaranteed for only three months. This machine is a lemon since the gear case is now shot again prior to the machine being 1-1/2 yrs. old. I called Whirlpool and spoke to Amy (Esc. Sup.) who advised they would replace the part only. The appointment was scheduled; the tech came, did diagnostics reading a manual and said the gear case is shot. I inquired, Well, you are going to fix it today right? The reply was, Oh no, it has to be ordered and its a two-man job. When I arranged for this appointment, this was clearly explained and what I was expecting, two men and the part to be replaced with them. Now its a five-day wait to get the part and then a scheduling issue when they could do it. This machine is a lemon and Id like to have the machine replaced or my money refunded. This is a runaround, scheduling the appointment and having someone show up with the manual and having no parts and not knowing that it was the part which broke again from previously being replaced.

Since there is only two people in this home, we decided to go for the smaller front-loading machine. This was purchased in 2012, still running. It does a clean wash, however common sense does remind people to not over-load a front load washer. If one follows directions, it gets the job done, and ones machine lasts longer without problems. Thanks.

All JUNK!! Replaced all new within the last two years. The washer I replaced was twenty + years and was still working fine was just upgrading, big mistake! Washer is sounding like it is going to walk out the door. Replaced dishwasher after twenty years and the new one was leaking within one year and recently got replaced. The new one did not last one year and also is leaking. Now washing dishes by hand. Lastly replaced hot water heater and that is junk too. Has six year warranty after one year pilot light wont stay lit, Whirlpool said would replace the gas control valve for free but I need to pay to install. I WILL NOT PURCHASE ANYMORE PRODUCTS FROM LOWES OR WHIRLPOOL AGAIN!!! HOW CAN A RETAIL COMPANY REPRESENT SO MUCH JUNK?

I purchased a Whirlpool Microwave on 9/21/10 from Hamilton-Bryan in Wichita Falls, Texas. I had a small fire in my microwave on 9/19/11, due to a faulty mica board. This was replaced by Mr. Bobs in Wichita Falls, TX, under the warranty. Then on 1/9/12, the microwave would not warm anything. I called Mr. Bobs again, and they said the transformer was out. I called Whirlpool, and was told by Yvonne that Whirlpool would replace the part only, with no labor, but Mr. Bobs was closed, and to call back in the morning, so this authorization could be set up with Mr. Bobs. I called back and there was no record of my call with Yvonne. I talked to a supervisor Rachel in Tennessee. She put me on hold for a while and finally said she found Yvonnes note to authorize the part. I explained to each person I talked to that I was dissatisfied with Whirlpool. I believe I have a defective microwave. I would like my money back, or a new microwave. I believe the defective mica board is related to the defective transformer. I am a very dissatisfied customer. I have used Whirlpool most of my adult life. I have used them since the 1970s. I currently have a Whirlpool refrigerator, washer, and dryer. A similar situation like this occurred when I bought a Samsung washer. I was dissatisfied, and Samsung refunded my money, and I bought a Whirlpool washer to replace Samsung. I will not be satisfied with this situation, until the microwave is replaced. Thank you for your concern and attention to this matter.

I have always loved the Whirlpool washer and dryer, namely because it is made in the USA, but the newer model Whirlpool is disappointing. The low water machines are not as effective as the older models. Even set on a 2 cycle rinse I get suds in the clothing. The spin cycle bunches up the clothing you can hardly shake them out before adding to the dryer.

I bought the W04H02 SKU Number 13219771. I decided to wait to write this review until Trail Appliances hauled away this piece of junk, which was this morning. I bought this fridge July 2013. In June 2015 the freezer first konked out, so I started using my deep freezer. Then by October the fridge went. I called in my repair guy, who told me he sees this all the time with this fridge and carries many motors for these garbage fridges in his vehicle at all times. So $375.00 later it worked for about 3 1/2 months. Just long enough until the warranty again ran out. At this time I started to read the reviews about Whirlpool, and I was so mad at myself for not reading the reviews first. All I can say is I would never ever recommend this product. I am glad to see this junk out of my home. I never wasted TIME CONTACTING WHIRLPOOL, AS BY THE REVIEWS I READ, THEY DONT STAND BEHIND THEIR PRODUCTS. THEY ARENT WORTH THE TIME.

I purchased a Whirlpool electric range 18 months ago. Recently, the oven started overheating. The display reads Fault detected. Press start to clear. Pressing start did nothing and the oven door was locked as though it was in the self-clean cycle. We had to trip the circuit breaker to turn the oven off and allow the door to open. The food inside was ruined. After three episodes in one week, I scheduled a service call through the Whirlpool website. When the repairman came, he determined the electronic circuit board was faulty. His suggestion was that I buy a new stove since the repair would cost $425 (the part itself was $280). Not wanting to replace a stove that wasnt 2 years old, I went ahead with the repair. I called Whirlpool to lodge a complaint and although the customer service rep was polite, he basically told me that all electronic appliances fail sooner or later and the company will not stand behind this appliance because its out of its 12-month warranty and I didnt buy the extended warranty. He also told me the company doesnt have any record of this being a common problem or excessive complaints about these ranges. But I see many people on this site with the same problem. I wish I had read this site before I bought this stove. Since I cant afford to replace my appliances every year and a half, this will certainly be my last Whirlpool.

Our gas stove (Whirlpool WFG714hLAS1) has been working fine and it looks great. However I just tried the self clean cycle to clean it up. I dont do a lot of cooking with only the two of us, but I like to keep things clean. I was very surprised after the first time - it didnt look much different than before I ran it! I was used to simply wiping down the oven following a cleaning, just removing the leftover ash. I havent had to scrub an oven for many years and it is very hard for me. I ran a second cleaning cycle and it didnt look any cleaner. We both had to kneel down and try a variety of non abrasive cleaners which finally got most of the grease spots, but not all. I guess we will just have to cover the roasts and try to keep aluminium foil on the bottom rack as much as possible. PLEASE re-consider buying any brand stove that has this awful feature, unless you like cleaning ovens by hand!

I have a home that was new 5 years ago. My microwave/oven Whirlpool Gold was built in March 2005. The light bulb went out in the microwave 3 days ago. The users guide that comes with the unit says for this call assistance. I called the local appliance co. Cost to replace the bulb is $10 parts, $65 service call $25 labor thats $100 plus tax for a $.10 bulb! I called Whirlpool. What a joke, the biggest bunch of puppets paid by a Michigan based company who never heard of what happened in Detroit! They were no help and understood my frustration but flat did not give a **! For a $.10 part Whirlpool is willing to get bad press worth whatever I can amass!

Bought the refrigerator in december 2017. Called them 2 times already and just called them again on sunday. They are coming out friday the 15th again to fixed a leaking problem. The first time was the freezer was freezing up a lot of ice which they claimed it was the rubber on the bottom door of the freezer was not sealing tight enough. Second time the refrigerator was leaking so much water I was literally drying up water everyday and have towels on the floor to prevent my new floor from damage. Leaking starts again same problem. Completely frustrated now. Going to contact Consumers Affairs to see what further action I can take.

One year to the day after the warranty expired, the meat drawer in the refrigerator began filling with water. Two repairmen have been to my home and cannot repair it due to a design flaw. Also, I had to pay for a cracked bottom tray that happened during delivery which I didnt know occurred at the time. Whirlpool is now ignoring my phone calls and emails. We paid in excess of $800 last year. What am I going to do now? Buy another refrigerator and get rid of this one? I dont make that kind of money and I feel Whirlpool should stand behind their products. This model is not even on the recall list so that means to me that other consumers buying this model are getting ripped off also. The customer service people say sorry but wont budge on reimbursement. I was told they cannot honor my request. Whether this was under warranty or not, it still cannot be fixed according to the repair tech that was at my home. I need to find someone to help me before this lemon I bought decides to burst into flames. I want a replacement refrigerator, not this model of course, of equal value. I am not asking for the moon, just for something that works beyond one year. In this economy, we cant afford to buy a major appliance after one year. My car is still running and I bought that in 1985. Please find someone to help me. I thank you for your time.

We have had Whirlpool front loading washers for 15 years. The first had a bad bearing problem, that was eventually fixed, but still disappointing. The second doesnt is missing some features that the old one had. All and all I am happy with this washers and do not know of anything better, within my price range.

I purchased a Whirlpool washer, dryer and dishwasher in 2004. The dryer and washer paint is peeling off the appliance and is rusting underneath. The dishwasher has never dried the dishes appropriately, it takes a few days to completely dry the dishes. I have lodged this complaint with customer service, also. I have always purchased Whirlpool, but I will never again nor will anyone in my family. I feel that Whirlpool should at least look into the problems and not just verbally apologize. Janice **

After getting a suite of Whirlpool appliances from Home Depot, I found that they were a little below standard to previous Whirlpool we’ve owned. I found the top of the Electric stove could be easily scratched and the refrigerator was noisy. The stainless steel seemed not as heavy as our other ones. The Whirlpool insignia on the refrigerator came lose and I needed to glue it back on. I’ve always had good luck with Whirlpool and we’ll see how this goes. Just to be safe we bought an extended warranty on the fridge.

Absolutely the worst hot water heater I have ever owned. Broke within first year which Whirlpool sent me a replacement valve assy which I had to install myself. That one failed in 3 month and unit was out of warranty so I received no help from Whirlpool. Had a serviceman fix it again and it failed again. So I ended trashing the unit. I would not buy another Whirlpool product as long as I live. The last 5 appliances I purchased from Whirlpool all failed within a few months after warranty expired. This is no joke. Everything they sell is farmed out to other countries than the US and the workmanship and quality is the worst I have ever seen. The service people are nice when they tell you that they cant help you with your problem. Dont waste another dime on Whirlpool! Very bad product.

Whirpool Cabrio Washer - Do not buy this washer. Clothes are not clean. They are twisted with residue still trapped in the wadded up mess. Even if you select deep water clean, your clothes will still have the same dirty marks on them as when they went in. Also, there is no spin cycle. If youve got a bunch of wet towels you just want to spin the water out, you can forget it. You will have to do a complete wash. And the 1 star is not even appropriate but there is no choice of a big fat zero. Wasted a lot of money on this when Ive had great luck with Kenmore.

Whirlpool is not what it was before. I got this set with new house... They are very poor construction. They are not even close what I have before the LG. After 6 months I begin to have problems with the dryer... Technician come two time to fix the problems. Quality of washing is OK though... That going to be the last time I got Whirlpool products. For sure.

The refrigerator itself is noisy but thats not the problem. Most of my low ratings are because of the ice maker. Instead of being in the freezer it is up in the refrigerators area. It jams a lot, makes a lot of noise, had to replace the ice maker assy inside it already as it quit. Then the defrost water drain plugged and had to be cleaned out. Too many problems for such a new refrigerator. The refrig. itself works fine but get one with ice maker in the freezer.

Purchased Whirlpool Washer Mod# WTW57ESV1 12/9/2011. Washers transmission blew on 1/20/2012. Requested Whirlpool replacement. No results. Will never purchase Whirlpool products again.

Over-the-range microwave hood combo - It is not that it does not work, it just wont shut off! Close the door, it turns on. Touch the side, it turns on. I have walked in the kitchen and found it on! I am afraid it will turn on when I am not home and burn down my house! After reading the poor customer service received by others, I will just replace it.

We bought a small refrigerator/freezer Model WRT112CZJZ for a guest house. When not in use it was turned off at the unit control panel with the doors left open. There was a power failure and when the power was restored the refrigerator turned itself back on. Needless to say it must have been running for 2 weeks with the doors open and the condensation filled the holding tank and then proceeded to overflow on the wood floor. The floor was ruined. There was no indication in the manual to warn of the unit restarting when power is restored so it must be unplugged or the circuit breaker turned off to avoid a similar problem.

The dishwasher chopper blade broke, and the check valve is gone. My over-the-stove microwave handle came off in my hand, and the top cover for the fan fell off in a pan of hot grease and almost burned me. What the hell is wrong with this picture? I paid a lot of money for inferior products, and I cant find replacement parts anywhere. And they are expensive when you can find them.I have tried to get this resolved before I talked to a rep, and your computers were down. I will never buy another Whirlpool again, and I am spreading the word. Dont buy Whirlpool. I am thinking of posting this on Facebook.

Easter is in five days. Our dishwasher purchased in December 2014 is not working. It has been broken since December 2015. Repairmen have been here THREE times. We were told that our warranty only covers parts and repair. Our dishwasher does not wash dishes. We went for a more expensive model and it didnt last a year. Whirlpool, remember your commercial?

Its just OK, the electric cook top heats up slowly, but once heated works OK. Oven is just average! Glass cooktop stains easily and shows some discoloration in places. The glass on the oven door is also discolored on the inside and not cleanable!

Two-year old Whirlpool Cabrio top load washer; absolute piece of junk! Bearing on the drum howls like a train. Now the master board or some other sensor (under drum) is out. Serviced for the third time and the service repairman states its cheaper to replace than to repair. For a 2 person household, it is reasonable for us to expect more than 2 years from a washing machine. Same experience with Whirlpool 15 years ago. 1st time shame on you; second time shame on me.

Our original dishwasher lasted many years and did a good job until it didnt. We replaced it with this one that we found at Home Depot. It is not the one we wanted but the delivery was months away and this one was in stock. It does a good job in cleaning the dishes. The only issue I have is that the top rack is not designed for large mugs or glasses. The wine glass holder has 3 slots, but we can only get two in based on the spacing. Also, our mugs dont fit, well on the other side, inside the fingers. Maybe our dishes are on the larger side...I dont think so but like I said earlier, it does a good job cleaning the dishes.

The Whirpool refrigerator does exactly what its intended to do. It has no ice maker or water dispenser and thats just what I needed. But the plastic produce drawers do have some cracks because the quality of the plastic is not the best.