It was in the house when we bought. I find location of knobs stove top, are too easily turned on. It is ok for now, but I am not a big fan of this stove. Builders buy a base grade appliances for profit in their spec homes to keep them. I will replace this one.

My house was built in 2004, therefore the Whirlpool water heater was installed in June 2004. The water heater broke down (It flooded my garage) in 2007. I didnt have to pay for the water heater at Lowes (It was under Warranty), but I had to pay for the delivery and labor. Now, I had to call customer service, because the Whirlpool water heater installed in 2007 has problems too. The pilot light would not stay lit. I have to pay a certified technician $180, just to come to my house to fix this problem, when this is a recurring problem, with this Whirlpool water heater that was purchased at Lowes. (The heater has a six-year warranty. Not sure what this means if the product is defective to begin with). Im very disappointed with this product. It has too many problems, and I have to pay for a defective product. I would stay away from Whirlpool if I could.

My two-year old Whirlpool Duet Front Load washing machine is ripping my familys clothes. When I went online and saw all the other customers with the same issue, I contacted Whirlpool. Although the contact said that he knew I was frustrated, he could do nothing but send a repairman at a cost of $129 for me and then I would also have to pay for parts. I informed him that the online sites are saying that this is just a temporary fix. He pleaded ignorance and could offer me no other alternative. This is the last Whirlpool or Maytag product we will ever buy... and letting others know about the lack of cooperation.

Whirlpool Gold Class Refrigerator is not quiet 4 years old. Starting at about a year old, I had to start defrosting the freezer periodically because the freezer coil would build up ice to the point where the fan would start rubbing on the ice and making a loud noise. Then about a year ago, it started leaking water from somewhere around the water filter. The water damaged my cabinets and flooring. Then the freezer slowly started to warm up. I had a technician look at it and he determined the compressor is bad. That would cost about $900 to fix, according to him. I thought it had a 5 year warranty on the compressor and associated parts. Whirlpool is claiming this is not true. The repair costs will not be covered. I paid almost $3,000 for this refrigerator! Didnt last 4 years and caused thousands of dollars in damage to my cabinets and flooring! I will never buy another Whirlpool appliance! Buyers beware. Stay away from Whirlpool at all costs!

I bought a new Whirlpool refrigerator (model GX5SHDXV01) about 5 years ago. This company used to have a great reputation, but times have changed. At 2 years, the defroster went out and needed to be replaced. I thought at the time it was just one of those flukes, since Whirlpool makes such good products. But, here I am again with the defroster out at just over 5 years old. I contacted customer support and was told that they would not stand behind their product. Twice in 5 years is ridiculous! Poor marks for reliability.

I bought a Whirlpool refrigerator because it was the lowest priced model that offered a bottom freezer compartment and fit into our available space in the kitchen. We also want a white coloured appliance. One thing we never noticed until set up at home was that there were no ice making trays nor an ice bin. We have had the fridge for five years with no problems. It is quite noisy when running.

My Whirlpool side-by-side refrigerator is just 4 years old. When they delivered it, they noticed damage on the bottom which required them to bring me a new refrigerator. The new one had issues with the ice maker that required multiple service calls to fix. The refrigerator door always seemed a bit misaligned as it was a bit lower than the freezer door, but it closed, so I never complained. I was just tired of all the issues! During the last six months, the door started to remain ajar instead of closing completely so that we had to always be sure to apply sufficient pressure to close it tightly. I considered calling in a repair, but it was still closing so I thought I might be overly critical. As it got worse, I realized the door was defective, but one day, it just fell off completely without warning as though the hinges were made of butter!After multiple service calls, a tech reattached the door, but I could see that it would not hold and sure enough, it is starting to remain ajar again. I have contacted the warranty company who is now saying the service tech claimed we were hanging on the door. This repair company the warranty company uses has an F rating with the BBB. Now, Im being told it may take a couple weeks to get another repair company to give them an opinion, but the issue is clear, the door was defective and it looks like they found a way to avoid having to make good on the warranty!

Ive got a brand new house, with brand new appliances by Whirlpool. Within less than 6 months, my dishwasher, Model no. DU1015XTXB0 Serial no. F00702058, had its electronic board gone bad. Instead of replacing the dishwasher, Whirlpool replaced the part. Not even one year later the same part went bad. Now, the dishwasher is not even 18 months old and it will cost $255.00 to repair. It is just the two of us in our home and I bought Cascade packets 20ct x 5 at Sams. Im not even done with the packets, so I know 100% that we have run the dishwasher just 70 cycles in 18 months.

I love the large capacity of the washer. But something is turning my whites YELLOW! I have never had this problem in 40 years of washing clothes. All of my whites come out yellowish and I am getting what could be rust stains on heavier cloth (white denim). Also, I regularly used the soak setting on my old Whirlpool. That setting is not available in the Cabrio. I have tried catching between cycles and the drum is constantly emptied. I wish Id read these reviews before I bought.

Five years ago I bought a brand spanking new HE set with a top load washer, top of the line Whirlpool. That washer has been a piece of junk and getting it serviced has been a nightmare. It broke, i.e., the computer part, and was out of commission for FOUR MONTHS. I live on an island off of Alaska, luckily I rented one for the duration but STILL. That was an EIGHT HUNDRED DOLLAR MACHINE. I liked that they are new and shiny and look cool. I hate that the electronics broke after a few years. Ive had washers dryers that lasted TWENTY YEARS. The next set I buy will have plain buttons for cycles and NO ELECTRONICS. None. And still none. Electronics instead of plain buttons. Im not kidding, I will never buy another one with electronics. I bought a top of the line Whirlpool HE top loading set for over $1400 five years ago and that washer has been a bust. I have had a repairman out over 5 times and the last time he took it out and kept it in the shop for FOUR MONTHS. I will never buy a fancy set again. I will buy the old kind with the plain old buttons. Do not make this mistake yourself! Just buy a plain old one!

2 loads of clothes and it is broke. I tried to call Whirlpool to no avail. So I called Costco where I bought this machine. They at least talked to me. Promise to get a hold of me tomorrow. Brand new (2 days old) and this happened. Didnt even finish the second load.

I like the experience of the microwave. Especially because it’s mounted in the wall and easily accessible. User-friendly, easy to use, and pretty self-explanatory. It’s very easy to clean which is something my wife really loves knowing we both are working professionals.

We have owned our refrigerator approximately 7 years. We have replaced this fan 3 times and now it went out again. The store we purchased it is now out of business. I am so flustered I do not know if we should replace it again or buy a new refrigerator, I can guarantee we will not be buying another Whirlpool. Their part runs about $50 but how do we know that is not going to go out again?

Bought a Whirlpool washer and dryer in 2/2013. In 5/2014, the washer went out of balance, but corrected itself quickly. Since then, it sounds like a cement mixer during the spin cycle. It took one month to get someone to come out and look at it. Apparently the bearings went and the part alone costs $450! Add another $250-$300 for labor and I could buy another washer. We called Whirlpool, who were unwilling to do anything to rectify the situation, i.e., replace the washer, send a replacement part, give us a discount on the replacement part. We didnt buy the extended warranty because who would think that a brand new washer would crap out after 15 months... and theres only the two of us.Not like Im washing clothes for a family of 5! I only needed a new washer/dryer because I moved out of state and didnt want to move the ones I had. Regretting that decision. Its unfortunate that there has been a decline in the manufacturing of goods to the point that they can be considered a throw away item. Will NOT be replacing this with another Whirlpool.

I purchased a new Whirlpool Cabrio washer 3 years ago. It is the worst washer I have ever owned. During the first year it had to be repaired. It continuously flashes F51 when I try to wash a load of towels or bedding. I am beyond fed up with this machine and will NEVER purchase another Whirlpool product. If you are considering purchasing one of these I would tell you not to waste your money.

We purchased a Whirlpool Dishwasher from the Home Depot, it was installed 3-28-2015, less than 30 days ago. On 4-21-2015 the dishwasher stopped working. I called Home Depot expecting a replacement; but we were told you have 48 hours; you need to contact Whirlpool, due to the CRAP warranty. I called Whirlpool, we were told that a TECH would need to come out and address. They came today, ** , told us that the Motor is bad. (NOTE I havent made a payment on this dishwasher). So we called Whirlpool, expecting they would replace. I spoke to ** who advised me they would not replace, only repair. I explained this is unacceptable for a new product. I demanded to speak to her Manager; Spoke to ** who said the same. I asked to speak to her manager, his name is ** , but HE DOES NOT DEAL WITH THE CONSUMERS, this is beneath his job class I was told. So NOW I have no choice but to have this Dishwasher repaired; it will take over 2 weeks to get the part. I just dont understand how this is good Customer service. It is the worst I have ever experienced.

We bought a new Whirlpool refrigerator about three years ago. Because of space, we had to purchase one with a top freezer and also with no ice maker. First of all we didnt realize it was much deeper than our old Kenmore so it stuck out further into the kitchen space. That was not that big of an issue. At first everything ran great including the top freezer compartment, or so we thought. Then we noticed that when we had ice cream in the freezer and put water in ice cube trays to freeze, the ice cream would get very very soft. This continued to the point that now anytime I put water in there to freeze ice cubes I have to turn up the temperature to keep the ice cream frozen. Once the ice cubes are froze, there is no problem, but they take at least six hours to freeze. Then one day when a young child slammed the refrigerator door closed, the freezer door popped open about an eighth of an inch and then closed again. So, I tried it. Anytime you close the refrigerator door a little too hard the freezer door pops open. I then tried the dollar bill test to check the strength of the seal. The bill pulled right out of the door with very little effort. So, is the problem bad seals, bad design, or bad quality control, or what. How can I be assured that the frozen foods in the freezer are being frozen as solid as they should be. I know they dont freeze solid enough in the freezer door. I will eventually dump this refrigerator and go get another Frigidaire. If we have to get one with a bottom freezer, we will just have to rearrange our kitchen to accommodate it. But, having to turn the temp up and down every day is ridiculous. I have had issues with food close to the walls in all refrigerators slightly freeze, but never had an issue with keeping things cold enough. I will never buy another Whirlpool refrigerator, stove, or anything else for that matter. I have always had good luck with Frigidaire, so I will stick with what I know works.

We purchased a Whirlpool oven a year and a half ago. Today the interior glass exploded while cooking frozen French fries. Whirlpool customer service indicates that this is unusual. Whirlpool indicated that the only way they will repair it is if we pay $375. We declined to pay an additional cost for this product which failed to function safely. In a quick Google search, it appears that the oven glass fails more frequently than represented by Whirlpool. We are disappointed in this product and the companys customer support and lack willingness to correct a product safety issue.

Purchased range 10-26-12. Had 3 service calls first year. 1st time, it started. When service guy came a few months later, same problem. A new igniter was installed. 3rd time, another igniter was installed. My year warranty had run out but still had same problem. Asked for a new range, was rejected. Im afraid if burner is lit, had we try to start oven we are going to have explosion.

I have a two year old Whirlpool dishwasher. The soap dispenser cover broke shortly after the warranty ran out. It cost 100.00 for repairs. A year later, it broke again. I sent a letter and the part to the CEO of Whirlpool. They sent a repairmen to fix it free of charge. When you have a problem with a Whirlpool product go to the head of the company. If they get enough calls they will make better parts. Call 1-269-759-6919. Write a letter, return request receipt. It takes a little effort, but it helps a lot of people.

We bought my Whirlpool top loading washer and dryer back in 2005, and they have not disappointed. Apart from needing a heating element replaced due to poor ventilation one time, both machines are extremely dependable and wash our clothes quite clean!

I see that I am not the only one with the same pilot problem. I just purchased this new model that came out last summer. I bought my new water heater in September and just this past weekend, it messed up. I have not had it for 8 months. Whirlpool sent out a technician yesterday and he said the assembly is not good and the pilot would not light. Well they sent me a replacement part and they are coming out today to install it. The funny thing was that the technician said, Oh, these are hard to work with. We have a lot of problems with these models and they just came out last summer. Its the on that has the little box and you push the pilot button in and hold it until the red light comes on. Anyway, he said he didnt carry parts for that one, only the old ones which last longer. The ones that have the black round circle that looks like a thermostat. I said, Really? Well the reason I bought this water heater is because my last one that I bought 2 years ago kept having the same issue. Whirlpool sent me the assembly with the pilot and all 3 times and would never replace it. I got tired of it always messing up so after having it for 2 years, we just dumped it and went and bought this new model. Here we are 8 months since we bought it and the same thing is happening. I am so furious. I am pissed off that they dont recall these if they are defective. Why do they keep selling them if people have problems? My cousin called me a couple of months ago and asked if my husband could check her water heater and its the same type I had and it was doing the same thing. I will never buy another Whirlpool water heater again.

I exchanged my fancy front loader Cabrio washing machine for a top loader after having numerous issues: clothes werent getting clean, extended water cycle, and a leak. The original purchase was made at Lowes, where I elected to invest in the 3 yr extended warranty plan. After several visits from their sub-contractor, they allowed me to exchange the washer for a top loader Whirlpool Cabrio. At first the washer seemed to work, but after about 8 months I started having problems. The bearings went out and when the service company replaced it they forgot to screw top of the machine together. During my first load, I heard this terrible noise and discovered that the entire top of the machine had separated from the bottom by 2 inches. I frantically rushed to turn the washer off before my laundry room flooded. So, they were out again and screwed the machine back together but failed to retrieve the original screw that they removed from the washer during the first round. Well, the screw got lodged in-between the drum and interior, causing it to completely break the machine. Lowes agreed to exchange the washer for another top loader Cabrio, but my 3 year service contract would not cover the new washer. Not to my surprise, I immediately had issues with it and had to hire a repairman to assess the problem, who concluded that it was the bearings. He informed me that it would be about $700 to replace the bearings and cheaper to just buy a new machine. I called Whirlpool and explained to them about all my issues, now becoming almost comical. They arranged for an outside contractor to assess it. After confirming that the bearing were bad they replaced them. Another few months go by before problems occur, this time the washing machine stopped draining water and spinning. The service company was out another 4 times. They replaced things like the mother board and control panel. My last appointment was today, where the service guy said, There is only one error code. It is a stuck button. I said, Will you at least witness a full cycle so I can show you all my problems: clothes still dirty and stinky, items still wet after spin cycle, cycle taking 2 to 3 hours to run, horrible noises, and timer adding minutes to original cycle. He called Whirlpool because he genuinely felt sorry for my situation. They were of no help. He didnt stay to witness a cycle. Moral of story: if the error code doesnt detect a problem, the consumer will not be helped (this is something that consumers do not have access to). They will happily call a technician out to put a bandaid on an issue until your warranty runs out. I have had between 7 to 10 service calls out to my house, requiring me to take either an entire or 1/2 day off of work each time. If I added up all time lost at work, I could have easily purchased a top-of-the-line washer/dryer duo and been done with all this Whirlpool foolishness. Do yourself a favor, stay away from this product.

We have already filed a complaint but could not get any satisfactory reply. Our washing machine is not working properly & we are very angry with your service. It has created a lot of problem to us. Kindly do something regarding this.

May 16 - July 25, 2014. Took almost nine weeks to get the replacement. Numerous service calls. Their tech said self-clean feature should never be used. In addition, I heard that the techs are only paid for one service call, no matter how many times they come. And, they cant fix this oven. It has to be replaced. Nightmare and very dangerous. Most American families cannot wait nine weeks for a new oven to be fixed/replaced.

I purchased this washer about 3 years ago to replace a dishwasher which lasted 20 years. Within a year the racks began to rot, the front panel plastic started to peel off. Within two years half of the racks rods completely rotted away. 3 years later the washer is busted - most likely pump which was probably blocked by one of the pieces of the rack rods. I am replacing it with Bosch - German engineering. Needless to say I will NEVER buy a Whirlpool - formerly reputable company again. Good-riddance Whirlpool.

My first time with Whirlpool (Always had GE) but at the suggestion of our builder, we went with Whirlpool and the stainless steel is horrendous. Nothing will clean it or make it look STAINLESS. My refrigerator, dishwasher, double oven, tall vent all look terrible no matter what I use! I have never had this problem before. Im embarrassed to have anyone go into my kitchen...

The first day I set foot in IKEA changed my life, innovative and sensible and affordable. Some years later I had the opportunity to remodel a kitchen and I immediately thought of IKEA. I used their online planner, researched the appliances and knew that they were made by Whirlpool and that they offered a kitchen package discount if I bought 3 or more appliances with all the cabinetry. So I hurriedly designed the entire kitchen from top to bottom with IKEA.Included in the design was my center piece, my 5 burner Praktfull Pro Gas/Convection oven range with stainless steel backsplash and top of the line hood fan, basically a thing of beauty! I loved it and I visited the store several times to look at it. I finally bought everything, and installed it. Absolutely the most beautiful kitchen in the world.We have a historic building and were on several historic tours, interviewed for the newspaper, our kitchen was the highlight of the tour. My gas range drew oooos and awwws. The range is an exceptional appliance, beautiful and amazingly efficient, easy to clean…I was in love. Then one day it happened, the love affair was quickly over, devastatingly over. The door fell off the oven and the hinge broke! Yes you heard me right, it fell off, but that is not the worst part. It appears that not only are there no parts to fix it… there IS no fix for it, period. The door fell off because it had been glued on!!! Yes glued on. Whirlpool and IKEA had actually manufactured an appliance that failed in less than 4 years of use and no apparent intention to ever provide service or parts for it. This is criminal and they should be fined for their neglect of the customer, their calculated malfeasance and fraud to the customer.So my beautiful kitchen has a big black angry cavity in it and now I must try to find a new range that will fit in the opening left by this piece of junk and also pay probably over $2,000 to $4,000 for it. Most of all I am heart broken, mad and distrustful of anything IKEA in the future. Oh and by the way, my entire house is IKEA, my living room, my patio, my bedroom (s), my library, my office! Ive spent thousands and thousands of dollars at IKEA. No more! THE FINAL INSULT: Ironically…. my kitchen was featured on the IKEA website!!!

I purchased my Whirlpool refrigerator from Whirlpool guest system (online) in 2010 for around $1,160. Recently, it stopped dispensing water from the dispenser. I called the Whirlpool certified A&E serviceman to repair the dispenser. He concluded that the water line is frozen inside the door. He also stated that such issues with the door shouldnt happen for at least 10 years. He gave me a bill of $920 to replace the door. I called Whirlpool and they declined to pay for the repair as it is out of warranty. I feel that they sold me a faulty refrigerator and they should pay for this expensive repair. With $920, I can probably pay for a new refrigerator (not Whirlpool, of course). I am completely disappointed by Whirlpools customer service and poor quality of their product. This company, I believe, is more interested in selling crappy products, make profit and not provide good customer service. Shame on you!

We bought a Whirlpool Cabrio 2 years ago and they are an absolute piece of junk!!! There is only 2 people in our family so its not like we are washing big loads. It doesnt get my clothes clean and the clothes stink. I have followed the directions on cleaning the washer and it does not good. Now my clothes are soaking wet at the end of the cycle so I have to put it on drain and spin just to get most (not all) the water out of them. And when I take my clothes out, they are just as dirty as when I put them in. Called a technician and its going to cost over $400.00 to fix. This is nothing short of robbery!!!! This machine is a piece of junk. I read over 500 reviews on this washer and they all had problems that cost as almost as much as the washer cost to repair. There really needs to be a recall or a class action lawsuit against Whirlpool.

Me and my wife bought a Whirlpool top load washer June 2011. Two months later the motor locked up and they repaired it; then the transmission started whining the next month. It was repaired. Now a bearing is going out all in the first seven months of ownership and they will not exchange washers, they just want to keep fixing this one until the warranty runs out. Whirlpool washers are a piece of junk and I will tell everybody not to buy anything Whirlpool.

I love my washer and dryer. The only problem I had over the past five years since I bought them was when the motherboard went out on the dryer. Luckily I had insurance, so was able to have it replaced. The features on the machines and their ability to clean really well have made my life much easier when it comes to doing laundry!

We purchased a number of Whirlpool appliances (dishwasher, double door refrigerator, Duet stackable washer and dryer). After 14 months, the ice maker broke. $200 later, it was repaired with an upgraded kit.Last week, the washer error coded and the door locked so we could not get out the wet clothes. Called customer (no) service and they advised that we needed to call a service tech because he has a special tool to unlock the door. I stopped by our local appliance store and the counter person told me how to open the door. Had the tech come out for $70 and it could be the lock mechanism or the control panel. It turns out to be the control panel, which costs $250 + labor and would total to around $500, give or take a little. We are in our 60s, my wife does not take in laundry and the ice dispenser was seldom used because I can sneeze ice faster than this can dispense it so I open the freezer door to get my ice.The tech and the store clerk said that these were common problems with these machines. This was a major expense when purchased. So far, the dish washer has not had any problems, but tonight might be the night. The reason we bought Whirlpool is because of the Maytag connection, now that is in the same toilet.

Model gmh61xvb1 was purchased about 2011 and has had to be fixed 5 times. Now, its down again. My GE microwave lasted 23 years. I thought Whirlpool was supposed to be the best. Boy was I wrong. This has been a real headache. I ordered an LG yesterday. I was in the market for a refrigerator but it will not be a Whirlpool. What has happened to your quality control?

The only thing cheaply made is the push latch on the dryer. Both are pricey for what you get, I thought, though they were the cheapest Lowes offered. We have had the pair for a little over a year. So far no real problems, though we really do not like the latch door. You have to slam the door to get it to close. To do it over we would probably have shopped a little longer and for the same money got a better deal.

Whirlpool Upright Freezer Model EV205NXTN01 – The freezer door interior plastic panel bows away from freezer cabinet causing door gasket not to seal. The new gasket doesnt help since the groove of the gasket mounts in bows outward with the interior plastic panel in the door. The freezer is 20 months old now and had the door replaced for the same reason at 10 months old. Now, Whirlpool says sorry it’s out of warranty. Guess they want me to buy a new door every year. I wont be buying Whirlpool products anymore as I dont need another boat anchor.

At least three times a week the washing machine does not wring the water out of the clothes. The best Maytag wants to offer is to extend the warranty for one year. So washers are supposed to last for 2 years? Will never purchase a Maytag again!!!

We have always bought whirlpool appliances, and trusted the name. We can put a man on the moon but we cant build a reliable bottom freezer refrigerator. My previous refrigerator was whirlpool. 19 yrs old when it went out for a new whirlpool bottom freezer fridge, 2014 Jan. 14 months after purchase, no warranty. The temp in freezer and upper compartment would increase and stop making ice. At first, we thought it was the icemaker. Repairman NOT FACTORY TRAINED, THIS IS VERY IMPORTANT.. Came and looked at it said, yep, icemaker. Plugged it in after 4 days. Just like brand new - making ice, not the icemaker. About 4 days later same problem - temp increasing. Called the store where we purchased it, sent the same repairman. He said it was a cooling fan. This went on for 2 months trying to figure the problem. Well, we cant rebuild a refrigerator out of parts it doesnt need, so we called a FACTORY TRAINED TECH who diagnosed the thermostat and defroster in the bottom of fridge taking two screws out and pulling bottom freezer out. It was iced up. Cost to fix it - 522.00. So I called whirlpool corp., explained problem. They agreed to pay for parts if we paid labor, 100.00. This is doable. However, if we continue to have problems after this, we will purchase a top freezer fridge, no ice maker because they constantly break down.

I have had this washer for about 7 years. I have not had any problems with it. I wish that it is stingy with rinse water. I see suds on the items before the rinse cycle and it doesnt seem to use enough water for a good rinse. Therefore I use the extra cycle.

I have had my Maytag (Whirlpool) Centennial Commercial machine for 10 years and it has not required any repairs or have given me any issues. I love the water level sensor that doesnt require me to select a load size. I would highly recommend the Whirlpool brand to consumers.

We purchased our Whirlpool refrigerator Model # WRT138TFYW on March 2012. We first started noticing that the eggs and the milk started to get icy. We lowered the setting from the normal setting to the lower setting. This seemed to work for about 5 months then things started to get icy again and this time it started making a loud noise. Then in August, we called Whirlpool, told them what it was doing as it was still under warranty. They sent out A&E, the biggest crooks I have ever dealt with as well as rude people. The service guy said it was probably the Frost board. He ordered the part and put it in. Afterwards, we asked him why it was still making such a ruckus. He told us this was normal. Now we arent a professional and dont know about Appliances so we took the technician for his word. Then this past December, the refrigerator wasnt cooling as good. The next day we noticed that things in the freezer wasnt freezing either. We called Whirlpool, told them what was going on and that they needed to get someone to fix it. This was when we found out that the refrigerator only has a one year warranty. I got them to agree to pay for parts and labor after getting down to the fact that this problem went back to the very first time while it was still under warranty. They sent out A&E Factory Service, again the biggest crooks there is. They checked the refrigerator and told us that the compressor and evaporator was bad. They ordered the parts and that was the last we saw of them. We got Whirlpool to send someone else. Now up to this point, I have to give them credit because they have been really nice. Then when the other technician from Americus Appliance (Very good guy, would recommend to everyone) asked why both parts were ordered, we told him that the technician from A&E said it needed them. He then installed the Compressor and told us that there was nothing wrong with the Evaporator that he could tell. He then filled it with Refrigerant and the freezer was getting very cold. Then about an hour I went to check to see if the refrigerator part was getting cold and it wasnt. I checked the freezer at this time and noticed that the freezer was getting warmer. We then called the service guy and he checked the refrigerator. This was when he told us that there was a leak in the wall of the unit and it couldnt be fixed. We called Whirlpool and told them what the technician said and asked them what they were going to do. They then said they would send everything to the exchange team and go from there. Now we are waiting to see if they will replace the refrigerator. Personally after having to replace a Brand New Washer a year and 2 months after the purchase and possibly now a refrigerator that is less than 2 years old. Buyer Beware. Check out the warranty on a GE. They have a better warranty on their refrigerators than Whirlpool does.

We contacted Whirlpool different times. I hate this piece of junk refrigerator. But Whirlpool never cared. My husband and I both did 20 years in the Navy active duty and reserves. 20 years each. Do you think we could have gotten some response other than a worthless sorry. To the Whirlpool CEO when you ever get some kind of compassion please us a real refrigerator that works and has some real room in it. I hate this thing and I hate not having an ice maker that works. A french doors refrigerator that really works would be good. Heres our address **. Please leave it on our front porch. Will be holding our breath. Thanks for your support.

I bought a Whirlpool 3.4 Cu Ft. Top Load Washer, Model: WTW4800XQ on Sunday. Today is Tuesday morning, but the machine broke last night. It lasted for about 5 loads and they were not big loads, unbalanced, and yes I had the right amount of soap. Whirlpool is saying that I washed something that was not machine washable. However, that is simply not true. I washed the bathroom rugs (which have been washed many times before) and they are saying the pump is clogged. If I had a washing machine 48 hours ago, do I really have to pay a service repairman to fix it? I will never buy any Whirlpool product again.

Agree with some of the other reviews. Product misrepresented to clean oven effectively and does not work at all. You have to do all the work yourself because it is so useless. Oven also does not cook evenly. Front and back of oven cook at different rates. This oven should be recalled and all money refunded to purchaser!

My mother has had this stove (Whirlpool Accubake) about 3 years. She does little cooking. On June 24, 2015, herself clean activated, probably for a few days, this is normally 850 degrees. She is 84, does nothing with this stove, certainly not knowing how to hit the clean button and HOLD the Start button for 3 seconds... this caused the stove to billow smoke out of the oven and encompass her entire home. No fire, but was caught in time. The fire department had to pry open the door as it would not unlock.

Aqualift cleaning does not work. I am old with bad knees and do not need an oven that has to be cleaned manually. This technology is a joke and everyone who bought one should be reimbursed. One reviewer indicated that there should be a class action lawsuit for this situation. I agree!

In less than 4 years the top lid broke at a poorly designed hinge point (+$200). Cabrio washer mercilessly tangles/twists clothes; HE does not totally rinse all detergent from clothing necessitating extra rinse (so much for efficiency); now at 4 year point bearing has gone and machine sounds like a freight train (+$250). Do not recommend this item if this what to look forward to. Called Whirlpool initially about tangling/twisting problem and just got lip service about arranging clothes. Duh, did that already.

In October of 2014 we purchased our beautiful Whirlpool WRF990slam00 refrigerator from Lowes. We were super happy to have this big beautiful piece of equipment in our kitchen. From the start it ran a little loud but we were assured that this was normal. It seemed to function pretty well until 3 days after the one year warranty ran out. First thing, opened fridge door to a waterfall. Ice machine apparently was no longer working and 2 days later the fridge and freezer both stopped working and blowing warm air.Everything in the fridge and freezer had to be thrown out. I started making calls on November 2nd to see if Whirlpool would stand behind their $2,000 product and make good on repairs. It is now December 17th and we are still without a fridge. Not sure right now what is happening and I am afraid to call as I am sick to death of the whole thing. All I want is a fridge that works! Not too much to ask after spending $2,000. I am saving you the gory details as it would take me 10 pages but I have made SEVERAL calls. I hope to have Whirlpool step up and do the right thing but, I am not going to hold my breath.

I have a gas range Model WFG540HOESO Airlift self clean. When anyone reaches across or leans against the range, ever so slightly, the knobs turn and gas is released. It is EXTREMELY dangerous. The Airlift self clean has never worked. When the repairman contacted the technicians at Whirlpool, they told him that there was nothing they could do. In other words, I am stuck with an oven that will not self clean. The water in the bottom does not even come to a boil.

I bought a Whirlpool washer WTW4800XQ top loader. I have owned it for about two years and now it has tore up, the repair bill will cost almost what I paid for the washer. I feel it is bad business to sale something and it not last any longer than it has. No one should have to buy a washer every two years!!!! When it gets to the spin cycle it works fine and then all of a sudden it will beat and bang and if you dont get it stopped it will be in the middle of the floor. Im very upset and put out with Whirlpool!!!!

I just purchased a brand new refrigerator from Whirpool and after 2 weeks been delivered I started having a lot of issues. They sent a technician twice to get it FIX but Im still having the same problem. And they dont want to replace the unit. They want to keep sending technicians to make the same repairs. Its a NIGHTMARE!! Please do yourself a big favor and buy a different brand. I dont recommend!! By the way this appliances are made in MEXICO!!

Purchased a larger hot water heater after reviewing the offerings from the big box stores. Obtained a 40 gallon Lo-Nox type. No problem. Found that I did not have time to install and 3 months later had a company install for almost $300. Within the first month the pilot went out at least 5 times. Had the install company come out and take care of the problem. Worked OK for 2 months and now the pilot light goes out again. Watched the flames myself and find them to be yellow. OK, so try to see what the situation is, call the installer, then call technical support. I am in a basement, on a cell phone and the representative basically has zero patience, zero tolerance for questions, treats me like an idiot and probably has never looked at any of the guides but keeps harping on me.I asked 5 times for patience and guidance not to be treated like an idiot. As time went on it was clear that the representative has zero experience in front of the product or the information in the install guides. She kept calling it a manual and I tried at least 3 times to ensure that her manual is the install guide. She never did affirm. I stated I wanted my money back and she stated no. Whirlpool has a very skillful representative to keep consumers away.However this consumer is a small apt owner that purchases appliances, as well as hot water tanks microwaves etc. No longer will I purchase anything Whirlpool. Oh I will send a complaint about this rep, and she said thats fine send it to the PO box Total lack of product knowledge and not even skillful in a conversation asking for assistance. The installer also stated that this product has horrible reviews. I wish I had seen them before all of this. Total frustration and something unwarranted. I am out $900 and am replacing the tank with a Bradford white from the plumber. Lesson learned. Good bye Whirlpool, hope others stay away from Whirlpool everything. Choosing another brand is the only thing that makes businesses wake up and smell the money.

I purchased this model 2 years ago. I absolutely hate the fact that there is not enough water dispensed to clean my clothes. Part of my clothes dont even get wet, therefore, I have to press pause and add 2 to 3 gallons of water during the wash and rinse cycles. I do like the spin cycle as long as it does not get unbalanced.Wished I had never purchased it.

BFG2F4040T3NIV IS HORRIBLE. This water heater is JUNK. The release valve has released and flooded my basement 3 times in the past 2 years and the recovery time on water is terrible. Whirlpool needs to step up to the plate and refund everyone who purchased one of these. Every review on this unit is horrible. DO NOT PURCHASE a WHIRLPOOL water heater!

I purchased a dishwasher less than 6 months ago from Menards. Since then, I have had to have it repaired twice, due to items getting past the filters and clogging up the drains, so the dishwasher wouldnt drain. I have a 1-year warranty that came with the dishwasher, so both repairs were covered. However, I felt that there should be more done by the company, such as a free extended warranty to cover the cost of repairs as Im sure there will be more; and this is a problem that even the repair man said shouldnt be happening.I called Whirlpool to see what could be done, and all they kept telling me is that I could purchase an extended warranty. I told them (nicely, at first) that I found that ridiculous - why should I pay even more to continue to fix a problem that I shouldnt be having? If they werent going to give me a free extended warranty, I requested at least a partial credit toward another dishwasher, and they could have the piece of junk I have back. They refused to help. I am beyond disappointed with the lack of concern they have for their customers. I will not purchase any more Whirlpool products.

After proudly bringing home a new Whirlpool gas hot water heater NU40T61-403 day 2 no hot water. Wait 10 min and reset. This became a 3 times a week habit and now it will not relight. The repairman they sent out wanted us to rebuild our house to conform to code. Our old heater worked fine in this location. After talking to their tech, they sent us new parts overnight. Still cannot get this thing to light. All we want is hot water!!! Calls to the tech line end one way, it has to be your fault. I worked for The Gas Company!

We purchased our a model WTW7800XWO 7 years ago. Our lid kept falling down when loading and unloading. Very annoying. 3 years ago it failed to lock down which means the washer will not start. We learned to press down on the lid sides to get it to lock. Then it became loose where it connects to washer and we duct taped it to make it work. We put up for that for a year before having a repairman attach a new lid. 1 year later it did the same thing... And we put up with it hoping it wouldnt totally fail. Today it failed. Since the 1st repair cost 250.00 we decided that we will get a new washer rather than spend another 250.00. We will go with American made Speed Queen. We have had Whirlpool appliances since we were married 50 years ago.

Since my review I have been corresponding with Whirlpool Customer Service (Chris). First he sent me an email and mailed a replacement board to have us (the homeowner) install. Because the cover was so melted, the replacement board would not fit down into it. I emailed pictures to Chris. Once he saw the pictures, he called me and arranged for the water heater to be replaced since it was still under warranty. He even extended the authorization code so we would have plenty of time to arrange for a plumber to do the work. We had to pay for the plumber, but Whirlpool arranged for us to have a new water heater. Now I can sleep at night without worrying that my house would burn down if the old water heater caught fire. Chris was GREAT to work with. I had a direct number to him and called any time I had a question. I was very impressed with Whirlpools Customer Service.

We purchased our Whirlpool Refrigerator #WRT519SZDB from the Home Depot 2 years and 10 Months ago. About three weeks ago it started to freeze items in the frig section. We lowered the frig section cooling level one selection and went on a two week vacation. When we came back, everything in the freezer section was thawed out. We had a tech look at it and he told us that the compressor was partly seized and overheating. Tried to reach someone at Whirlpool customer service by phone, email, and chat but so far, I have not had anyone contact Me back? Looks like repair will cost almost as much as a replacement refrigerator. So much for Whirlpool being a trusted brand!

Im disgusted by both Sears and Whirlpool that I have paid top dollar for my Whirlpool Duet Washer model #WFW9400SW01 (along with the matching Whirlpool duet dryer and 15 floor pedestals) at a cost of over $1,000 for the machine, and hundreds of dollars for the Sears master protection service contract. And 5 weeks after first reporting my washer breakdown and lugging my familys laundry to a ‘local’ laundromat located miles away, I still have no imminent hope of seeing a repair. This is the second time the machine has broken down within 5 years. (Dont even ask me about my nightmare with LG dishwashers!) This time the wire harness is the culprit, a part which apparently has been redesigned & which has been on back order indefinitely - all Sears can tell me is it might be available sometime in October. Is it coming from overseas, I ask. No, Delaware, Ive been told. And it could be as long as into November. While they did tell me I could begin to pursue a replacement machine by the 21st day of non-use, I am so weary of the life energy this appliance nightmare is sapping from me simply to resolve this. And Sears and Whirlpool dont seem at all concerned with the massive amounts of junked appliances winding up in our collective landfill as we all tolerate this built-in obsolescence. Besides the obvious wear & tear issue on my wood floors in replacing the machine (the dryer positioned next to it on a pedestal in my cramped powder room/laundry room will also need to be reinstalled in order to get both to fit properly), what about the consummate waste of having these machines reach the end of their life expectancy after a mere 5 years? I wish Id never upgraded our appliances. In the 7 years since we did, our LG dishwasher has failed innumerable times and been replaced multiple times, until we finally replaced multiple versions with a Bosch (so far, so good); our Kenmore Elite range has also failed and needed repair; my washer has died twice. Shouldnt we expect better when we pay top dollar? And if not Consumer Reports, then why isnt the Attorney Generals Office investigating this clear fleecing of the consumer, Sears policy in which sales people aggressively hound consumers like me into purchasing expensive service contracts, making all sorts of unreliable claims and limited time only price quotes. And then when the consumer actually needs a repair, is treated like Im last in a long line of unhappy customers. Maybe if current embattled Sears CEO Edward Lampert had to face weeks of doing his own familys laundry in a laundromat while he waited for a part on backorder from Sears, he might recognize not only a lot of other people waiting on a Sears part there too. But that while on his watch, the Sears name has eroded big-time as he sacrificed quality in his relentless drive for profits.

My whirlpool refrigerator relay switch caught on fire and customer service told me that my model wasnt on their list of problems refrigerators, but they know there are a lot of units out with the chance that it could start a fire if anyone has a whirlpool product refrigerator. I would call 1-888-923-8502 and check to see if it is on there list to replace the switch.

Whirlpool Dishwasher Quiet Partner III Model #8575637, White - Purchased in 2006. As of July 2013, I can say this is the worst dishwasher we have ever owned. After normal use (once a day or less), the plastic on the front control panel began cracking in the first year, and the button covers have fallen off completely. Dishes were never completely clean (at least not as clean as other dishwashers). Dishwasher leaked out one side and needed repairs. Now it is in need of a new valve, because no water is coming into the inner cavity. Repairman says it is likely that the control board, which is getting moisture into it after losing buttons, etc., will probably need to be replaced soon as well. $300 more to spend on a repair bill. SAD (AND DANGEROUS!) THAT SO MANY APPLIANCES ARE ADDING UP IN OUR LANDFILLS. There should be a LAW requiring appliances to last a certain number of years, and to clearly state their expected life on the appliance when you purchase it. Planned Obsolescence is a common business plan these days, but there must be some control on what is allowed! (I may go ahead and repair this model just because I feel bad adding one more piece of junk to our collective global pile! Sheesh!!) And all those energy star, were so green advertisements? Well, if its soon to be sitting in a landfill, its NOT so green! I am willing to pay more to purchase appliances that will last a number of years, not need many repairs, and function as they advertise... Thank goodness I kept our very first Whirlpool refrigerator - never needing any repairs and still running like a tank out in the garage. (So I know Whirlpool, at least at one time, was able to build a quality product!)

I am pleased with the steel tub, the ability to do an extra rinse and spin and especially the choices of water level that it determines by the size of the load. Its ability save water use. I would repurchase the top loader again. My clothes come out looking wonderful especially the whites and I do not use bleach. It does not get the mold or mildew odor that my last machine would get due to the rubber or plastic made tub. I love it.

I purchased an extended warranty with my product purchase and only a year and a half into using this brand washer the lid broke on one side at the hinge, it looked really rusty and like others I thought I was making a very decent purchase because all of my previous appliances were Whirlpool so figured Id keep up with the brand. Sad to say that was the worst decision I could have ever made for 13/1400 dollars for a washer with a light inside. Never again. They wouldnt even keep up the warranty because they said it was too expensive to repair it. Whirlpool is very bad for business...

Please DO NOT purchase an appliance with Whirlpool. I have had my double oven WiFi for 7 months. It has worked great. They did a update on it and I have had an hour glass for 2 1/2 weeks but the crazy part was they sent me a part, had it expedited 2 day shipping on a Friday and I didn’t get till Thursday of the next week. Go figure. So they send a new part and guess what? It’s broken and my oven doesn’t work once again. The other part is they have to wait for the code on the error 3-5 days. One we are going on week 3 with no oven and at this point I call and tell them my husband can run to Lowe’s and take a control panel off a new stove and put it on or better yet something is wrong with this oven. I need another oven because at this point I’m extremely pissed. Please DO NOT buy any products with this company. They SUCK!!!! They should replace it and pay me for all the meals I have had to buy.

Whirlpool Refrigerator model #GI6FARXXY0 - Bought this refrigerator at Las Vegas Store #3305 Home Depot, 12/07/2012. July 2014, the ice maker stops working. I replace it with another Whirlpool ice maker and that one stops and leaks water from the dispenser all over my floor. Im on my 3rd ice maker and its not working! I have no warranty but still...a refrigerator should last longer than this at these prices. Im trying to research problems with this refrigerator and it looks like now the refrigerator model has been discontinued! Cant find anything on it. I paid close to $1,800.00 and it lasted 1 year 1/2? Its turning into a money pit. My question is... after looking at all of the complaints concerning ice makers and water leaks on Whirlpool refrigerators... why hasnt Whirlpool addressed this problem with a recall?? Obviously, these ice makers are faulty even the ones you replace them with. The repairman told me there are no warranties and they would not take returns on them. Whirlpool knows there is a problem and doesnt address it. Consumers should be protected from businesses that know of problems and refuse to take care of them with customers. They are still selling faulty Whirlpool ice makers??? I paid extra to have a working ice maker and expected it to last more than a year and half for the price of this French Door, bottom freezer, refrigerator did. The doors look terrible as they do not clean nicely and leave streaks. From the looks of some of these complaints, this may only be a beginning of problems with this appliance. Totally disappointed in this product. I know I wont be looking at any more Whirlpool products. Im disgusted with their faulty products and no accountability. If theres a recall, count me in!

Not enough water to separate/agitate the clothes, so theyre as dirty coming out as going in. We bought an older washer that takes on more water and, presto....clean. We bought new Whirlpool for over $500.00 & sold it for $150.00.

I purchased a Whirlpool refrigerator in Aug 2012 model G16FARXXF05 and in July 2016 the compressor died. I researched refrigerators before purchasing and was told by every store I visited that Whirlpool was probably the best and with the least problems. Unfortunately, for me that was not the case. I guess anyone can get a lemon!!!

I purchased a gas range stove about three to four years ago. I am extremely dissatisfied with this Whirlpool stove. This is the second time the electric ignitors have been replaced due to the stove not working and it is still not working right. The gas valve regulator has also been replaced because it went bad too and my oven still isnt working. I have already put around two hundred dollars in and no one has any idea why it isnt working. Apparently these stoves are a real piece of ** and everyone is having the same type of problems. Something should be done for the customers as it is now. I will never buy Whirlpool again. What a piece of garbage!

My Cabrio washing machine is a hunk of scrap metal after five years of lite use. Replaced the electronics first, then a year or so later replaced the motor. Now its leaking from the bottom. Repair man said it is not fixable. I did not buy a warranty because it was too expensive compared to the value of the washing machine. My recommendation to anyone buying a Whirlpool appliance is to buy the cheapest thing on the market, so that you can throw it away when it breaks because they are made to break so that they can sell you extended warranties.

We purchased our new home in February of 2012 and found a good deal on a 6 appliance package from a local dealer (not box store). In these four years, had to replace igniter in gas range oven. Weve had 3 repair visits for the fridge, dead ice-maker, temperature imbalance freezing vegetables, meat drawer constantly falling off tracks, door shelf rails fall off and all shelf contents fall to floor. Dishwasher rinse dispenser has never functioned, never empties. Technician claims it is working as designed. Washing machine - 3 separate service calls. We finally decided to buy a different brand last year. Only the dryer and microwave have have performed as expected with no service calls. The package deal saved us about $500 but in just 4 years we have spent over $1000 (including $400 to buy a new washing machine). VERY disappointed in this brand.

I have purchased Protton 3 door (Protton 20142, S.N **) fridge in Mar 2016 and since purchase of the fridge I have facing cooling issue. Its take around 24 hours to make ice. After sales service is also pathetic because after raised request the service person came about 6 or 7 days later, and he did not check anything and recommend me to go to the service center. I am not sure why Whirlpool kept this type service person and service. My concern is if Whirlpool is not ready to provide home service then should mentioned in service commitment we dont provide home service. I am using first time Whirlpool product and I realized Whirlpool product are very bad and service is also too bad. I strongly recommend to everyone please dont buy the Whirlpool product and I also want to know either Whirlpool will provide service or this fridge product is useless for me.

I bought a Whirlpool Cabrio Top Load washing machine September of 2012. It has never cleaned the clothes well. For the last month the machine has a very loud spin cycle. I am very unhappy with this purchase and it is 2 months out of warranty. I emailed WHIRLPOOL and was told that all appliances have problems and wear out. WOW! It is 14 months old and has been used with care. I will never buy another Whirlpool product.

Our Whirlpool refrigerator breaks down after two weeks of purchase. I purchased a Whirlpool fridge for my son and his wife as a house and new baby gift. Just two weeks later, the fridge was not cooling and seemed to not be working. The technician was called, and he confirmed that the fridge was not working. We called the shop where the fridge was purchased from and advised they would not refund or replace the fridge.We are now forced to wait for a replacement part that could take up to 2 months to arrive. And there is no guarantee this problem will not reoccur with a new part, as per the technician. I called Whirlpool and lodged a complaint, but that went on deaf and ignorant ears. I am told to call the service repairer. I am sure there is a law to protect Australian consumers.I paid nearly $1,000 for a fridge that is useless! I would like Whirlpool to contact me, and tell me why they shouldnt be accountable for their product. I would like to return the faulty fridge, accept a refund and buy another fridge. My family are living out of an Esky, and this is a ridiculous way to refrigerate food stuff for adults and children in the heat of northern Australia. Whirlpool, I am waiting for your call.

I had purchase a Fusion Supreme refrigerator (model 180). After some time, I found that the color of the refrigerator was faded and I very well know the color of the refrigerator was recolored. This is a concern on your prestigious brand’s image.

Model GB2FHDXWS04 - This refrigerator dumps water all over the floor at least 1 time a week. We just leave a towel on the floor to absorb it because you never know when it is going to happen. Have removed the stuff and cleaned all of the ice out of the bottom of the fridge but in no time it is back. What a crummy unit. I am going to drill a hole in the bottom of it and put in a drain I guess.

I purchased this fridge in February 2015. In August, the handle on the fridge door broke. I called for a replacement on 8/7, on 9/14/15 I received it. It broke on 10/3/15 and had a replacement on 10/13/15. It broke again on 12/26/15. I called for a replacement. I should get it in 10 days. Obviously, there is a flaw in their design. What bothers me is that no one seems to care. I will hope I never have to buy a Whirlpool product again. And I will certainly discourage anyone I know who is thinking about buying their products. I purchased this product at Lowes and they did not care when I went to them.

I dont think I ever bought another product where one of its highlighted feature does absolutely nothing. Using the Aqua Lift cleaning process is a waste of time and electricity. We were told this range had a self-cleaning oven when we bought it. If a self-cleaning oven is important to you buy something else.

I purchased Whirlpool washer in Dec.2017 and used it in winter months only (Nov to March). It kept leaking and had to get appliance repair service for $50 and was told that machine is defective and whirlpool should repair it or replace it. I phoned whirlpool and they told me I have to use their appliance repair shop to evaluate the machine for cost of $130. The inlet valve was leaking and needed replacement for a cost of $253.55 and whirlpool shirked all and any responsibility. Dont buy whirlpool as it is not a good product and service is poor.

Whirlpool refrigerator Model #GX5FHDXVY010, freezer on bottom. Ice maker broke within six months of purchase. Made loud noises, would not function to freeze ice. Turned waterline off and now use ice trays like the old days. Shortly thereafter, second unrelated problem started. Drain line started backing up and runs into the bottom of the freezer floor where it freezes into a thin sheet of ice, and then runs onto the kitchen floor. Have had the line cleaned out over and over again. Have been buying fridges for 50 yrs. and have never had this problem. Whirlpool says call a repairman and pay to have it fixed, but it happens over and over again. Whirlpool should come up with a permanent fix and pay to have it fixed. Based on the numerous complaints of this problem, this model needs a recall now.

I bought my topload washer 2 years ago along with a dryer. The past month, the washer started sounding like an airplane, ready to take off, whenever the spin cycle was on. Then, it started to not start at all on certain cycles or would start to pump water in and then stop suddenly. I had a repair man in today, and it was not good news. He told me that he sees this a lot, especially with the Whirlpool washers and it is costly. The bearings are shot and will cost close to $500 for parts (alone), not costing the price to have it repaired. So now, I have called Whirlpool. The people there are very friendly and sympathetic. But even though I went as high as the supervisor (the highest authority I could speak to), he told me my washer is not on the recall list! I asked what it took to get it on one. Basically, my complaint was filed and end of story. Well, not quite. The supervisor was kind enough to give me the address for the Head Office for Whirlpool Canada. So people, start writing into this address and bombard them with your frustration: Whirlpool Executive Office, 200-6750 Century Avenue, Mississippi, Ontario L5N 0B7. If you have spoken to Whirlpool, ask for your reference number pertaining to your case and include it in your letter along with your phone number. In the meantime, I will be writing a lengthy letter; and I also went out today and bought another washer! Yes, it was not a Whirlpool, and I will never have another Whirlpool appliance in my home. And I will steer anyone away from this brand name. Good luck to all and start writing!

In defense of Whirlpool, I will preface my question with the fact that I did attempt to call them and they were closed and Ive used manual to troubleshoot. Problem: when I cook any baked good in top smaller oven, the cookies, etc. on front of pan closest to door bake even and are not burned. All cookies on back half of sheet are burned and not cooked thoroughly. Any advice or similar experience to share would be so appreciated.

Efficient. I like the look and the controls. I trust the Whirlpool brand, but have purchased other brands. This is probably the best dishwasher I have owned. My only regret is that it is louder than expected.

Purchased 03/28/13. Refrigerator 62 degrees on July 4, 2013. Called for service July 5 - came out July 9 and told unrepairable - wiring harness set against tubing rusted and broke wires. Since July 9, I have been trying to get my replacement from Whirlpool and always told they will call me 24-48 hours - never calls. Asked for supervisor on July 22, then asked for her name and direct number. Supervisor said someone would call me about delivery. Supervisor told me if a local store would have had in stock, they would have sent it out from there (called local store and was told 6 were in stock and could be delivered tomorrow). Tried to call supervisor back to inform her, but number would not go through (apparently bogus number). As of July 22, 2013, still no refrigerator. Very poor customer service/service repair. July 24 - asked if I needed to get an attorney and/or contact local new consumer advocate - Whirlpool said they would issue a refund check for the refrigerator, and that I should receive it in 14-21 business days - said they could not refund on credit card I used to make original purchase. Hopefully, the check will arrive.

March 1, 2016 I purchased a new Whirlpool dishwasher model WDF320PADW2. After just over 1 year of use, the unit quit. The pump only runs in the empty direction. It quit in the wash direction. Hums and smokes. This is not acceptable for a appliance to last just one month past warranty then totally quit.

Bought washer, it broke down after 1 year. Repair man could not fix for less than $500. Told him he could have it and fix it and sell it. He turned me down. This week went and bought new washer. Told store they could take my washer and he said No. He told me any Whirlpool washer made in the last 2 years break down and cost more to fix than a new one. That I found out to be true. He showed me plastic circuit board not meant to last. They ripped off a very nice senior citizen. Thanks to my son for going and getting me a new washer. Shame on you, Whirlpool.

I bought a dishwasher with a 5 year warranty. It broke just after one year of purchase and they are giving me the runaround with replacing after finding that the part the part needed to repair machine is no longer available. The warranty clearly states that they will repair or replace with same or comparable machine and they are refusing to do so. I am at my wits end and I have no one to turn to within Whirlpool as they say it is their decision how they want to handle warranty.

We bought a Whirlpool Washing machine a couple of years ago. We have been having problems. It does not get the clothes clean and laundry has an odor to it. We bought it at HHGreg by the Dayton mall in Centerville, Ohio and also bought the extended warranty. It was the largest capacity machine they had in Whirlpool so I dont need to mention what we spent for this thing. We have had a service tech out 3 times. The first time he replaced a part. It still didnt fix it. So they were out two other times saying nothing was wrong with it. Not only is it not getting the clothes clean, but is putting lint pieces all over the laundry. The warranty place already said if they come out again and they cannot find out what is wrong, then we would have to pay for the service call. We then went to the store we bought the machine and talked to the manager. We got no help from him. All he did was throw us back to the warranty place. Not to mention, the family is having itching problems with their skin because the clothes are not only not getting clean but the soap is not rinsing out. In other words, we are suppose to eat this expense and move on. This is a new machine!!!!! And all it is worth is taking it to a metal place to scrap out!!!!! We will never buy another Whirlpool product again. It is really **. They don’t back their products up and do the consumer right. There are a lot of complaints online about the same identical thing I am writing about. They should reimburse the people the money that they wasted. Thank you.

There is a melted hole in my Whirlpool microwave. The model WMH53520CS is on the recall list for this but not my serial number. Other have posted this and theirs was not covered. This should never happen. I have never had a microwave do this. If I have to replace it I won’t buy Whirlpool ever again.

I purchased a Whirlpool WTW6600SW in January 2010. I dont normally purchase an extended warranty, but it was a fairly expensive washer. So I did. In July 2011, water starts gushing all over the floor. After my first visit to see what is wrong, I ordered a part. I was out of a washer for 2 weeks. Then in August 2012 the same thing happened. This time the repairman didnt get the part on properly, so they had to come back a third time. I am out of a washer for about 3 weeks. Now, October 2012, it is doing the same thing again! Customer service tells me it has to be repaired for the same problem four times in the same 12 months in order to receive any replacement value. It will have to break two more times! This washer is a piece of junk!

Whirlpool sent out a repairman to fix my range. I had it for 3 years, and one day I was baking cookies in the lower range and boiling water for pasta on the top left burner. There was a very loud pop, a bright flash in the glass top where the back left burner is, then there was no power to the range or oven at all. No clock display, burners would not work, oven would not work, nothing. As if it were unplugged. Of course, my warranty was about to expire in approximately 6 days (go figure) so I called the customer service line for repair. After 2 hours of back and forth with 3 different people, I finally had a technician coming out 4 days later. He shows up, takes about 35 minutes to get the glass top off, then says to me that he needs to order a part for it. This will take a few days. Ugh. Fine. 3 days later, part comes in. Same guy comes back out, fixes it. Ok.Up and running fine for about a year and 2 months. Then... POP! It happens again. Same scenario, different menu. (I was cooking breakfast). Now, warranty has run out and I have a $1,300 piece of scrap metal sitting in my kitchen. Worthless. My old KitchenAid stove was great. Had that thing for 13 years. Never a problem outside of replacing a $68 heating element one time. I paid $450 for that range. Tossed it out for this bells and whistles newer stainless steel glass top range/double oven. Regretting that tremendously. Whirlpool will be on my do-not-buy list for any appliance from now on. Didn’t even last 5 years. Oh did I mention the service call cost me $85? Yeah... Garbage!

After almost 5 years of satisfactory performance, our $1200 Whirlpool Duet washing machine WFW9400SU1 requires repairs costing over $1100. Similar to another complaint listed, some parts rusted out, leading to extensive damage during use, which we realized only after the spin cycle became incredibly loud. Now the entire gut of the machine (bearing, drum, arm, casing, etc.) needs to be replaced - $900 parts and $200 labor. I trust my repairman (who said theyd seen this type of problem before with Whirlpool) especially because he recommended buying a new machine instead. I called Whirlpool, and they said they could do nothing for me which made me very angry. This is a mechanical problem that could have been avoided by using proper materials. Whatever happened to the washing machines that would last 15-20 years?

I had a full set of kitchen appliances delivered to me on December 11. The delivery crew installed everything but the microwave because we needed to have wiring done. Three days later an electrician came and upon opening the microwave box it was severely damaged. Whirlpool won’t replace it because I called one day outside their 48 hour window. They delivered me a damaged product – period. It should be replaced without question. Instead they want to send a “cosmetic tech” out to see if it can be fixed. I can’t imagine that’s a more cost-effective method for them. Completely unacceptable. I will never buy Whirlpool again based on their lack of customer service and common sense.

I purchased a brand new Whirlpool Cabrio Washer from Sears less than 5 years ago and am junking it! It has all the same problems everyone else has mentioned. I have had it serviced for faulty motherboard, unbalanced tub, broken lock mechanism. It had rusted out on the inside. Clothes are never clean and it constantly becomes unbalanced in spin cycle. We have to stop and rebalance every single load 3 or 4 times--or more if trying to wash a set of sheets or two or more towels. Cant leave the machine unattended for even a few minutes. I might as well be hand washing on a scrub board at the edge of a river! Waste of money and Whirlpool Customer Service wont say anything but should have purchased extended warranty! What a load of crap from what was once a reputable company that used to make a reliable product. WARNING--NEVER BUY A WHIRLPOOL WASHING MACHINE!!!!!

In August of 2008 I purchased a Whirlpool Amana refrigerator, Model# ABR2227FES. It worked great for exactly 6 years. In Aug of 2014, the motherboard needed to be replaced as it was not forcing a defrost when needed. I tried to get a refund on the cost of the part and labour but both were refused. In Dec 2016, just two and half years after the motherboard was replaced, the exact same problem re-occurred. Again I tried to get a refund on the cost of the part and labour but both were refused. Will I be buying this refrigerator in the future? A definite no!!!

I purchased my Cabrio washer from Lowes 4 years ago. I noticed the smell and researched issues online. Suggested using the cleaners made for tubs. Im tired of the smell. I had repairman tear apart the washer. He told me they put water in the tub for balancing. Really... the tub is made of plastic. Will never buy anything Whirlpool again.

I first want to begin by saying that we have been a Whirlpool family for years. I now own a Whirlpool microwave, hot water heater, washer/dryer, Jenn-Air stove and dishwasher. My problem now is with the Cabrio Washer purchased in 2008. I started having problems in 2011 and the same problem has raised its ugly head again. When I try to use the Clean cycle, it starts at a 60-minute cycle and goes down to a 2-minute cycle in 3 minutes without cleaning or even running water into the tub. This time, it made a terrible noise and stopped. The tub was replaced in July 2011 after having the same complaint as above. The repairman said that the mechanism on the tub to fit into the spinning cycle is made of plastic and is not holding up. Also, in March 2012, a new control board was installed. I spoke to Whirlpool Customer Service and they informed me that they did not have any other complaints about the Clean cycle and that I should call the repairman. Luckily, I purchased an extended warranty. I vote a thumbs down on the Cabrio washer.

We bought a new Whirlpool washer/dryer 6 months ago. Dryer is ok, seems to take a long time to dry. Washer is horrible. It constantly goes off balance and shakes all over the floor. Once opened, the clothing may be a little off, but not enough to cause such commotion. SO FRUSTRATING! If we could afford to replace these, they would be out on the curb today!

I purchased an electric double oven range on 11/20/11, model # GGE388XS00 and serial # D02584385. Something is getting in between the glass on the bottom oven door and theres no way for me to clean it out. I feel it is an issue with the seals they have around the glass oven doors.Whirlpool says its common for that to happen. They say its condensation. But it doesnt look like condensation to me. Whirlpool says theres nothing they can do about it.I had this same issue with a Whirlpool microwave oven I had. I finally ditched the microwave and bought a new one, because after a while, it starts looking really nasty. I never complained about the microwave, but after buying a new oven and it starting to do the same thing, I thought Id better complain and see what they would do about it. Theyre not doing anything about it.

Multiple issues with this two-year-old refrigerator. Do not buy! The exterior stainless steel doors rust in sporadic locations. According to a quick google search, it is a widely known issue that Whirlpool has not addressed. We have never used abrasive cleaners, only wipes that are made for stainless appliances. We use them on all of our stainless appliances. The fridge is the only one that now has 10+ areas of pitting rust. It continues to spread! What the heck?Secondly, the ice maker stopped working at 16 months. First it was just the auger that stopped turning. Which was inconvenient but not the end of the world. It still produced ice, but we had to open the door and pull ice out instead of having it dispensed. Now it has stopped producing ice altogether. We had the repair guy out today. Apparently, the motor for the auger and the actual ice maker are not receiving power any longer. The certified tech said it was either the main control board or bad wiring somewhere from the control board to the ice maker.For a small fortune, we can try putting in a new board. If the new board doesnt work, we will then know it is a wiring issue. If it is a wiring issue, we will have paid for a new board that was not needed, and we are out of luck completely on the wiring issue. Part of the wiring is sealed within the freezer door. A new freezer door costs nearly as much as the fridge. Part of the wiring is sealed in the back of the fridge. It is impossible to open the seal without breaking the fridge, because the back is a sealed system. But it does keep our food cold. Just dont put anything the top shelf of the fridge because it will freeze. Thanks for the 1 year warranty Whirlpool! You timed it perfectly! What a joke.