I installed this Whirlpool Gold Series oven in December just before Christmas. I cooked a 9lbs Turkey for over 4hrs at 350 degrees (it should have only taken 21/2 hrs at 325) used a thermometer to test the temp. Well the breast part was fine but later in the evening I removed the entire turkey only to find that the legs, thighs and bottom of the turkey was still RAW. Lucky no one had asked for that part of the turkey. Next I tried a small prime rib roast. Same thing happened. The top of the roast was fine and the bottom was RAW. I dont dare cook anything in the oven now. Called whirlpool and they are going to send someone to look at it but I wont hold my breath for any results. After reading the same complaint on several reviews and the TV show Marketplace it seems to be pretty standard for this product.

We purchased our suite of appliances from Home Depot, this was a great experience. Unfortunately that is were it stopped. Our 1st refrigerator caught on fire in the electrical within the unit. We got a 2nd refrigerator sent to us and it came damaged. Then they sent us a 3rd refrigerator and it caught on fire in the electrical as well. Weve been dealing with this all since August 27th 2019 and here its now October 14th 2019. At this point I feel this model of Whirlpool is truly unsafe.

I have to agree with a previous responder. I have a 6 yr. old Cabrio washer. Everything else works fine except the motor control board. Paid $72 for an estimate and they tell me $350 for parts & labor to fix it. $350 to fix a $439 (new at Lowes) washer? Do we now have disposable large appliances? You can do better Whirlpool. This has been a good washer. You shouldnt be pushing me to buy a new one so quickly.

Updated on 07/09/2020: This fridge freezes produce. A part was replace to solve this problem but it has never worked properly. After several attempts to correct temperature fluctuation, Whirlpool decided it was working within their specs and advised us to set the temp higher to solve the problem. So we are doing that but now if the temp is too high the ice is watery and falls out of the ice compartment when we have finished using the ice dispenser. So we lower the temp and it again freezes the produce. Do NOT buy a Whirlpool!!! If you have any questions look at whirlfreezefood story...Original Review: Purchased September 2019. Worked for a couple weeks and then Freezes the produce. I have put it in the center drawer and in the main fridge still freezes. Go to ** for full story and recording of a message Whirlpool left me.

I have purchased offloading washing machine in 13 Oct. Within three years it has given lot of problems. Every third month we have to call for service and spend lot of money. We had changed drain motor and condenser. Wiring is faulty. Machine will be down many times.

Like hundreds of others, my Whirlpool double wall ovens circuit board stopped working after 5-7 years. Accubake s-xt3704215 m-rbd275prb00 Whirlpool double oven. If it is happening to all these people, the protectors of the US consumer need to do just that!

I purchased a high-end Whirlpool dishwasher (WDT710PAYM) a few months ago thinking I was making a wise upgrade. Poor design and it wont dry dishes or properly wash utensils when theyre placed in the utensil rack on the door panel. The unit heavily condenses after using heat dry mode and large water droplets completely cover the top of the inside cabinet. Eventually, they all fall down into the dishes and you now have wet dishes again. The Whirlpool tech’s response was to scratch the cabinet plastic with a scratchy pad, smear rinse aid over the plastic cabinet and that should stop droplets from forming. Whirlpool’s customer service told me they shouldve never told me that and what I should do is be there during the drying cycle and open the cabinet door to let the steam out. This is completely ludicrous. Dont walk but run away from Whirlpool products.

I purchased a Whirlpool catnip washer from Brandsmart in August of 2010. It worked fairly well, but would sometimes need for clothes to be rearranged in order for the spin cycle to complete. In June of 2013, it started to not wring the clothes out completely. It then stopped working. I called a repairman and got an estimate of $550 dollars, but I paid $578 for it.I called Whirlpool and spoke to the supervisor of the consumer concern team. She offered me a fifty percent discount on the parts for the repair. I checked the web to see if anyone else had any problems with this product and found several. I suggest you do your homework before purchasing a Whirlpool washer. I was positive they would do more, since it’s such a prestigious company.

I bought this stove 4 years ago from Lowes. I have had nothing but problems ever since. My family is now afraid to use the stove and Whirlpool refuses to stand behind their product. The last straw was a bill for a service call that took 6 months to complete without correcting the problem. Whirlpool sent me a bill for $100 to pay for the privileged. When I complained, WP said if I paid the invoice, they would give me a deal towards a new stove. Meanwhile, the old stove does not work and we are afraid to use it, given our experience with its reliability and safety. I plan to return it to Lowes and buy anything but a Whirlpool product. Beware of Whirlpool Maytag anything!! The customer service is shameful!!

I will be brief. Bought Whirlpool ref. model #WRF560Smywo4 on April 15, 2016. The refrigerator quit work July 29, 2016. Called Whirlpool. They responded they had no repairman in our area. After several calls they scheduled a repairman. He came and put on a part. It did not work. Called Whirlpool again. They sent the same repairman. He stated it needed a new compressor. A week later he arrived with the part (August 12, 2016). As of now the refrigerator is working. Now this was two (2) weeks without a refrigerator. This has been a bad experience. I WILL NEVER BUY ANOTHER WHIRLPOOL APPLIANCE AND RECOMMEND THAT YOU DO NOT PURCHASE ONE.

Bought a Whirlpool refrigerator at Home Depot in 2018. It has been a $3,000 piece of junk!! Customer service is garbage!!! They refuse to address a persistent problem since the day we bought it. Do yourself a favor and buy another brand!!

Error f1e2 error. Washer less than 2 years old.

2012 1st year water dispenser stuck, would not stop pouring water until I shut water valve off behind refrigerator. Replaced switch under warranty. 1st year bottom mount freezer stopped working, replaced condenser under warranty. Handle coming off freezer door not replaced. Today Nov 5th past warranty date Oct. 21st 2012. There is ice buildup in bottom of freezer due to a duckbill valve that I just found out about... This is junk and I already replaced the washing machine. Now I am going to replace this fridge if I have to have money to fix this out of pocket. Dont buy whirlpool and i think they make the same thing under other brands like Kitchenaid. My fridge was registered with whirlpool and no one contacted me from whirlpool about the problem they were aware of, to tell me that the valve is free and labor was free for first two years. Now only part is free. What a rip off. My appliances were part of the purchase price of a new home from a developer.

1st item - ice pooling at bottom of freezer, now repaired at a cost of $100. 2nd item - 1 day later fridge/freezer keeps shutting off and on irregularly. Cant contact anyone one from Whirlpool on a weekend and Trail Appliances doesnt have anyone available to come and look at it and if they did it would cost us another $100+ with no guarantee and we were told by Trail the Whirlpool will not touch it if someone else does. From what I have read seems we now a victim of Whirlpool. P.s. for those who dont know yet Whirlpool not only now owns Bastemp, they also are the makers of Kenmore and those fridges have experience the same ice issues.

July 2017 I purchased a Whirlpool refrigerator Model # WRF757SDEM00 S/NK51709722. The refrigerator portion went out, the repairman said it was the fan therefore I spent 351.00 dollars for house call and fan. When that did not work the repairman spoke to whirlpool and they said the panel of small computer may go out with it 212.00 plus tax. Did not allow that and tried another repairman who said the value that switches from freezer to refrigerator was out and if I could find someone to fix it would cost between 600 and 800. I went out and bought a Samsung because on the front said 10 year warranty. At least anything is better than 1 year whirlpool offers. There is NOTHING in the name.

Stainless steel rusted in under six months - Purchased all new Whirlpool kitchen appliances in March 2013. In July 2013 finish on both refrigerator doors and freezer door was covered with tiny rust spots. The finish was obviously defective. Contacted Whirlpool, sent photos and was told the damage was cosmetic and not covered by warranty since it didnt happen within 90 days of purchase. Ice make did not work right from day one. Finally paid to replace it myself and repairman said Whirlpool discontinued the style of ice maker I had because they had so many complaints.

My whirlpool Duet Washer has been repaired twice in three years for more than half the cost of the original product. Now it faces another repair--not worth it!Shouldnt a major appliance last longer than three years? Whirlpool will do absolutely nothing.

Whirlpool gold series refrigerator leaks water from freezer after 14 months because ice builds up causing the door not to shut properly and rime ice forms over food. I called Whirlpool and theyve not heard this problem before and stated I should have gotten the extended warranty. This is ridiculous. The internet is flooded with people having the same problem.

Whirlpool duet steam front loader - The rubber gasket ripped about a year ago and cost over $400 to have a tech come and repair. Then the water level switch got bad and cost another couple hundred. A year later, the rubber gasket ripped again. What a junk washer. I am ready for a lawsuit because Whirlpool will not replace it.

There is a chronic and well-known problem with recent French door, bottom freezer refrigerators sold by Whirlpool, including the the brand names KitchenAid, Jenn-Air, Maytag, and Amana. The problem is caused when the defrost drain freezes, preventing defrosted water from reaching the evaporation pan. After enough water builds up, it overflows along the front of the refrigerator. In my particular case, we have wood floors and they were ruined by the water. After doing some investigation on the internet, I have learned that this problem affected approximately 1,500 model numbers sold under these names. These model numbers are listed in a Technical Service Pointer issued by Whirlpool.In August 2013, after experiencing several years of problems with these units, Whirlpool issued a Technical Service Pointer W10632338, advising service technicians that a new P Trap drain tube kit was now available, and suggesting that the defective duck bill check valve should be replaced by this new part. The problem for years had been that the rubber duck bill check valve would, over time, become sticky (or tacky) and would then not open - causing water to build up above it. Eventually, the water would freeze and since newly defrosted water could no longer escape, it would build up and eventually overflow.From what Ive seen online, plus a conversation with the Sears technician who come out to diagnose and repair my leak, I am convinced there are many thousands of customers who have experienced this problem. Because it takes a while for the rubber check valve to become sticky and no longer open, it is not uncommon for the problem to not appear until after the standard one-year warranty has expired. From reports, Whirlpool has sometimes acknowledged the problem and effected repair of refrigerators no longer under warranty.But what about those customers, like me, who have experienced water damage to floors and cabinets? Shouldnt Whirlpool be liable for those repairs, too? Id be interested to know if anyone knows of plans for a class action lawsuit.

Whirlpool Duet - they are highly rated and are aesthetically pleasing. Highly rated, they are expensive, my last Duet w/d didnt last as long as expected. Ive had to repair both machines once since I purchased them. Good quality is of utmost importance, plenty of washing and drying options, front loading washing machine, full size extra large capacity, attractive machines, good reputation for quality and lack of repairs.

Bought Whirlpool Gold refrigerator, microwave, and stove. The bottom where the freezer is located leaks if you dont slam the drawer shut - many times leaking regardless. The microwave needs to be unplugged/reset about once a month or so because the power dies - light comes on, food rotates, no heat. And the small stove light indicating the burner is on for the front left burner suddenly doesnt light up. 0 for 3 on satisfaction. Appliances are 2-3 years old. Did not get extended warranty. Everyone tries to get you to buy but didnt realize I was buying junk. Will not recommend or buy this brand again.

My family purchased a Whirlpool Cabrio washing machine approximately 4 years ago. The first two years were fine. I had no issues out of the machine at all. The last two years (just as my warranty expired) have been terrible. It was serviced twice just before the warranty was up and my husband has serviced it twice since. On two separate occasions, the bearings have worn-out and the bottom seal leaks water all over my floors. I would never recommend one of these machines to anyone!

I actually need help, we have had our over the stove microwave for two years, for the last 8 months it has inconsistently worked. We have to wait for the light to come on before it will come on and here lately, I have push on it to get it to work. This happens daily. Does anyone have any suggestions, I would hate to have to replace a two year old microwave.

The buttons that turns on the burners and oven turn on with a very light touch and start leaking gas and sometimes light. Its very dangerous and has done this since We got it new from Lowes. I wonder if there was a recall on this model or if lots of other customers have had the same trouble. Model #WFG524SLAS O Ser. # R20910336 We have had this stove about two years and My wife has kept after Me to report it , but I never realized how dangerous it really was until now. The previous stove We had you had to push in on the buttons and then turn them before they would light. Thank You.

Although stackables are a little pricey, Ive had this dryer for around 10 years and its still working just as good as the first day! Never had any repairs done on it. Great dependable dryer and washer!)$ Ive dried regular size loads in it also! A loyal appliance through and through! Thanks Whirlpool for such a great and dependable product! Whirlpool Heavy Duty-Automatic Dry Miser-End of Cycle Signal*3 Cycles.

Same problem a lot of people have written about in your forum. Purchased a double door stainless steel refrigerator, bottom freezer, # GX2SHBXVY from Sears Canada on 12/17/2011. Warranty expired December 2012. Now we have ice forming on the floor under the bottom freezer though water hasnt seeped out as we are now cleaning it daily. Sears wants to charge $75 per hour + parts as there is no extended warranty. Whirlpool says its a common problem with most other Competitor models too. REALLY, ITS NOT. Have checked with a lot of friends of mine with similar models. Nobody is having a problem with especially units hardly one and a half years old. My bro-in-law also bought a Whirlpool a year prior to mine. He is having no problems. See no reason to spend $300-$400 on a comparatively new unit. Also have a 7-month-old stainless steel Whirlpool dishwasher and 4-year-old Gold Accura cooking range. Now spend morning and nights looking at them wondering when they are gonna blow. Need to replace my washer/dryer too but guess which brand I am not opting for.

Do NOT buy this washing machine. It looks nice but that is all. My elderly parents bought this washing machine based on the past experiences with Whirlpool but the quality of the product has changed. This machine constantly errors and does not allow them to wash clothes. I have followed the instructions in the manual to try and clear the errors. I ended up calling Whirlpool and the response I got was... It will be anywhere from $80 to $125 for someone to come out and look at it. This is a product which should not stop working after 2 years. I guess Whirlpool only stands by their products for a year because they think it is only built for a years worth of service. I wish I had better things to say because the previous Whirlpool machine lasted over 20 years.

DOES NOT MEET CONSUMER NEEDS AS PROMISED. I wish I read the reviews. Very expensive machine I purchased specifically for the large drum for large loads. The machine cannot handle large loads (if you consider one blanket large load). I have to unplug the machine mid wash, as the load gets stuck on one side and moves my machine across the floor. The noise in the spin cycle with even small amount of laundry sounds like a helicopter is about to land. Then last night I noticed black oil splattered all over my floor. This is a $800.00 machine. Never ever met my exceptions as the machine promised to deliver. Theres very little water that enters the drum... Not even my towels come out clean. DO NOT BUY WHIRLPOOL... EVER EVER EVER.

I bought YMFE330W0AW0 Whirlpool on sale less than a year ago and I have been angry since almost the beginning. This is a cheaply made product which angers me because Whirlpool is supposed to be a quality product. The clock cannot be set because we have to press really hard and that part of the stove head is broken now. I knew this would happen after only a few weeks but was wishing it would not. There is a lot of heat that leaks out of the oven continuously when trying to bake something. The top is horrible. This stove top does not keep an equal heating element so if you put it on low, it actually turns off for a few minutes and becomes red again for a moment or so. It is impossible to cook anything evenly. I HATE and DETEST this stove. The worst product I have ever known. If it is on sale...BEWARE.

In May of 2010, my husband and I purchased a Cabrio washing machine. By the fall of 2010, I had put in a call to Whirlpool due to the washing machine chewing holes into clothing and not cleaning the clothes. Some of the clothes would come out of the washing machine with dry spots on them. Whirlpool sent out two different servicemen and even though one of them replaced the agitator we have still had problems with it. One of the servicemen even tried to tell me it wasnt the machine but it was my detergent (I use HE Purex dye free). I was told by a service rep at Whirlpool that there was nothing more they could do and I would just have to deal with it. I understand that products go faulty but with good customer service these issues could be resolved. Whirlpool obviously has little regard for their customers. I have contacted the Better Business Bureau. Hopefully they can get results.

My washing machine would not spin dry. I had a new pressure switch replaced to a tune of $180.00 which was only 26 months old. I have always bought Whirlpool but this will be my last whirlpool appliance.

We purchased our oven from Sears, and less than two years later, the oven would not cook a chicken. We do not use the oven very often. We grill out and use the top burners often. We had the oven repaired through our home warranty program, and now 8 months later, it seems to be occurring again.

we bought a hotwater heater and it gets scalding hot set on the low setting, we had the gas valve replaced by a@e paid for by whirlpool. It still gets above 125 degrees,set on vacation with me using it all during the day.I have contacted them several times, they told me to let the hotwater run about 10 minutes everyday, or just turn the heater off and let it cool off. I bought a water heater to use not light the pilot everytime I need hot water.

The broiler came on its own during the night. We went to bed at midnight. 4:30 in the morning woke up to a smell, the broiler was going wide open. It had melted the handle off the front of the drawer. There are cookie sheets in the broiler. We dont use it, we have never used it, it was so hot Teflon on the cookie sheets burnt off. The side of the stove was so hot I couldnt touch it to get behind to turn off the gas. It almost burnt my house down. The carpet and the wall are black in the back.

We have had this water heater for less than 5 years. It was purchased new from Lowe’s. This is the second time we have had to replace the thermocouple and are told that we have to order the part from Whirlpool. Really? What do we do for hot water in the meantime? This is a very disappointing response from Whirlpool and Lowe’s. I will never again purchase anything from either company. We had to buy a new heater today, pay for installation and permits. This is a rip-off by Whirlpool and Lowe’s.

Purchased the new dishwasher in 2009 through the builder of our home. I quit working completely like there was no power to it. We replaced the fuse to it and then it worked, but kept pausing during the cycle. Sometimes it will completely go off and then when the control panel comes back on, it sits paused until you push the button. We replaced the computer with a new one and it works even worse. It shuts down more often and still requires a restart. So frustrating! Appliances should last longer than a couple of years.

This morning is the fifth morning I had to take a cold shower. My hot water heater keeps going out. When we call, we are told to dust the underneath better, as it sucks dust. Are you kidding? The hot water heater is still under warranty, which means I will have to spend around $200 to have repaired again. So much for top of the line.

3 months after I got the fridge, the ice maker went out. 3 months later it started to work again. Replace the water filters 2 times per yr. It is noisy when it makes ice.

Whirlpool Cabrio platinum washer (JUNK. DO NOT BUY). As mentioned in other complaints, the Cabrio top loading washer is garbage. Sound during the spin cycle is VERY LOUD because of a bearing noise. The clothes dont even get clean, lint all over dark clothes. I am the only person in the household so the machine did not get used as much as a family would use it. DO NOT BUY THE CABRIO WASHERS.

I purchased my Cabrio a little over three years ago. Within the first month, the computer board had to be replaced and the tech informed me that it was not a malfunction in the unit; rather, it was because I did not have a sock bag for my socks and panties. I replaced the board, bought a sock bag and had no problems for about 1.5 years. A little over a year ago, the un-level started. I did research and found that I needed to replace the rods and add couplers as they were not thought of when the unit was created. This worked for an entire month. Now, I am in the same position again. It takes about 6 tries per load and the amount of water I am using is increasing with each failed attempt to wash. There should be a recall on this product. I notice there are many other complaints that match my frustrations exactly.

I have a Whirlpool Cabrio washer (Model: wtw6400sw2 / Serial Number: cu0271913) and I am very disappointed with it. The spin cycle is the worst--sounds like a jet engine and gives me the UL error message of unbalance load. The machine was purchased in 2007 but was kept indoors. I contacted customer service and they advised me to contact the repair service in my area to get a diagnostic analysis of the issue. Hello! I already know what the problem is after reading all these reviews! I cannot tell you how pissed off I am. I will never purchase anything Whirlpool and I will contact BBB as soon as possible. Come on, fellow complainants, let us continue to fight to get a possible recall soon! We all have the same problem because this is a manufacturing defect!

I have an oven hood Whirlpool Microwave. Even though its more of a basic model it has worked terrific so far at about 5 years old. Only draw back is the extremely loud 4 beep alarm upon completion of warming up food. I actually cringe when it is about to go off especially early in the morning. Ours doesnt have the handy options button to turn it off. I have tried other combos with the buttons to see if they have it set up different but to no avail. Does anyone know if you can shut it off. The people who design these things must not have babies because they would think of this at nap time Im sure. Truly the sound this thing emits could wake the dead! I also had the fancy Whirlpool before like some folks mentioned about the handle and door frame cracking and disintegrating. Guess what, so did my parents, sisters, aunts and my neighbors. Definitely a major design flaw or faulty materials. My sister, mom got new doors and they began cracking again within a year!

Bought fridge in 2010, I am about to replace the icemaker for the 2nd time at a cost of over $300 each time by a Whirlpool authorized repair tech. No kids in the house and very limited use of icemaker. Motor keeps burning out because of the design flaw per the tech. Very poor design for a $1,500 fridge. Due to these issues I do not intend on purchasing Whirlpool products in the future.

Whirlpool Gold Fridge - For all the people who have water collecting at the bottom of their freezer... There is a plug in the drain pan underneath that needs to be removed. It comes that way from the factory. Thank God, I have a smart Hubby and Father-in-Law. I find it INSANE that these Repair people have not caught on or do they just want to keep billing for Service Calls.

I bought this nightmare machine one year ago, and stop working. If I try to program a cycle it put itself lock so I can not use or program any cycle. I can not open the door and start a noise like it was draining without clothes at all. And when finally it ends, the machine is like dead, no works, no programs no nothing. I am sick of this appliance. It is almost new and just does not work as it should be. But the worst is customer service, OMG. They lie about everything. The technician came to see what was the problem and told me it was the card, so he could not do anything until the factory send the piece to the place where I live. Well this happened one month ago and I am still waiting for the service. My guarantee was still on time, but every day at customer service they have a excuse/lie that the piece is on my way and service will be completed. Well I am still waiting and nothing happens. I am desperate. No one cares about the customer. If I would have known or read the bad reviews about these washing machines I would have never bought it. I got it at Walmart. I regret deeply. I do not know where or what else to do. Nobody cares or listen. Shame on you Whirlpool.

Purchased a self-cleaning Whirlpool oven - model number RBS245PRS06 at Home Depot. Spent extra for the self-cleaning feature. The oven had slight use and used maybe once a week. Cooked a big Thanksgiving meal and decided it was time to use the self-clean feature for the first time. One hour into the process the oven shuts off, no longer has power, and the oven door is locked and will not open. Called Whirlpool (talked to 2 levels of customer service), they wanted me to buy a $200+ warranty for another year of coverage!Researched online and talked to the parts people and this is a KNOWN defect. It happens frequently when using the self-clean feature. It requires replacing the Thermal Overload Safety Thermostat which costs $45 with shipping for the part. The service call is over $100 PLUS labor which can run even more. There are YouTube videos that show how to replace this fuse. The parts lady recommended NOT using the self-cleaning for this oven. Buyer beware. If you are in the market for a new oven do not consider this Whirlpool model. THIS PRODUCT IS DEFECTIVE AND WHIRLPOOL WILL NOT STAND BEHIND IT ONCE YOUR 12 MONTHS IS UP.

I bought a whirlpool Washer in 2011 which I bought an extended warranty. Thank Goodness! It has broken every year. At first I was ok since they always fixed it. It is very inefficient and the clothes are not clean. But today I am so ticked. It broke in Sept. and they have come out twice and cant fix it. Now they say it will be Dec. before they can fix it as part is backordered. REALLY!!! Im expected to not have a washer from Sept. to Dec. with no compensation! I have called both Whirlpool and the warranty company and they say thats just the way it is. I WILL NEVER BUY A WHIRLPOOL AGAIN. The warranty service is through Federal Warranty Service.

Less than 3.5 years use on a 2015 Whirlpool dishwasher...total costs to repair would be $600. This just to let other know. Whirlpool did nothing for me when the same issue showed 15 months after purchase and again 18 months later. Absolutely horrible experience. I dont want them to contact me and I post this as a warning to others. They just want to sell you high priced service contracts. Terrible dishwasher and even worse customer service.

The machine is two years old. It cost over $1,000 to buy. From the beginning, we have had mold issues with the machine. The entire house fills with the smell of rotten eggs every time we use it. The machine is used daily so it doesnt sit for long periods. Despite all the complaints online about their machines, Whirlpool refused to acknowledge that there is a design problem with the machine. They refused to make any repairs or buy the machine back and their only suggestion was to buy more chemicals from them to use to clean the machine. We have done this in the past to no avail. Oh, they did offer to send out a service company but on my dime. Whirlpool needs to be sued and I only wish that someone would start a class action suit against them. It really stinks when you try and do the right thing and buy American only to have the company not give a crap about their customers or the fact that their product is garbage. About 10 years ago, I had a Maytag front loader washing machine with the same problem. Maytag bought the machine back on a pro-rated basis, no problem, no question. Of course, Maytag is now owned by Whirlpool. Too bad they didnt adopt Maytags customer service policy. I cant wait for them to go out of business - something they deserve.

Purchased a Cabrio washer wtw5550xwo in Sept. 2010.. Had to replace the pump a little after the warranty ran out. Then recently the control board goes out. Called customer service to complain. This part costs $320 to replace. They told me since it is no longer under the one year warranty they could not help me. This is a major part in less than 5 years of the machines use. I guess I will be purchasing another washer. It will not be a Whirlpool or any company affiliated with them. How sad. I would not recommend Whirlpool to anyone. They just dont make them or stand behind them like they used to.

Whirlpool Cabrio washing machine is less than five years old. First repair was replacement of control panel (under warranty). Second, third and fourth attempts to fix the out-of-balance problem which continually caused the machine to shut down altogether (even a small load) left my repairman totally frustrated after replacing most of the parts, finally telling me it just cant be fixed! What? I paid over $1,000 for this machine in Oct. 2007 and expected it to last many, many years. My mother-in-law has a washing machine she bought used in 1979 and it is still working beautifully. Ive read the 14 pages of complaints on the Consumer Affairs website and agree with Diana in Kissimmee, Fl - I am sick to my stomach not only for Whirlpool not recalling the Cabrio, but for Lowes and Sears and any other supposedly family-friendly business for continuing to sell it! Someone please contact me if you know of a class action suit being filed.

On its 1st year, the water pump went out. It cost $200.00 to replace it. On its 2nd year, the circuit board went out, and it took $300.00+ to replace it. On its 5th year, the bearings went out and cost $250.00 to replace it. I bought this for $900.00, and I already have paid $750.00 plus the price of purchase which makes this washer $1,600.00. Whirlpool should compensate all of us who have worked hard and have purchased this product! I will never purchase from Whirlpool again. I can’t afford them. I should get a refund from Whirlpool. Don’t they care? Email me for these problems at **. I am so dissatisfied with this product.

Cabrio fabric washer and dryer sucks. I gave almost $500 for a piece of **. Doesnt get the clothes clean. Hell most of them dont even get wet. Its junk. Wouldnt have another one. Lowes junk and the dryer aint know better. Its always flashing check lint even when its clean and you have to ** with it just to get it to start.

I have had my refrigerator for a few years now. When I first purchased it, it was because of the brand and the looks. As far as performance it runs just as good as any other less expensive ones.

Bought a Whirlpool Cabrio washer from Home Depot. It started making noises on the spin cycle 2 months after the purchase. A technician came out and concluded it was a clothes hanger behind the machine making the noise. False. Two days later I tried to wash a load. All the panel lights came on. And then the machine died. No power. The tech came out and tried to run tests but the machine would not respond correctly. Informed it has a bad control. The machine will malfunction even if a button is pressed too long. And then its repairman time again. This machine is poorly designed. No doubt whoever designed the digital control panel did not think about ease of use. The tech has to recalibrate the controls after every failure. Whirlpool and Maytag have put out a bad product and this will be my last.

Ive had other brands of washers and dryers and I must say I always return to Whirlpool. They are well made and do what they are supposed to. Never had problems. My last set of Whirlpool was about 12 years old. Great product.

I had a perfectly good Kenmore range, but I didnt like the color. I purchased a Whirlpool 30-inch gas range at Lowes. I had problems immediately! The repairmen were at my house 6 times within the first year. My warranty expired and they wanted me to pay for an extended warranty. I refused to pay any more for this piece of junk! I fought with Whirlpool and demanded they either replace the range or reimburse me the full cost. They finally agreed, after many heated conversations, to replace or reimburse me as long as I promised not to purchase a Whirlpool product again. What kind of company would say that? A company that knows their product is defective and has poor customer service. I opted to take the new range that they promised wouldnt have the same problems. It is having the same issues as the original one. It shuts off in the middle of cooking and it is infuriating to say the least. I can promise Whirlpool I will never purchase a product from them ever again!

Whirlpool Cabrio WTW8500DC0 - 2 months out of warranty, 14 months old. Motherboard fried. $300 if I do it myself. $550 to have it done. The unit was $780 on sale. Brand new piece of junk. Zero stars but thats not an option. Quite honestly, it doesnt clean very well and it doesnt rinse very well so we have to rinse twice to get the smell out if we use bleach. So whats the sense in buying a high efficiency washer? I work outdoors and weve had cheap washers in the past that clean much better and lasted many years.

Sent an e-mail to Whirlpool. They responded with apology. Sent a second e-mail telling them they should be paying the $300 for circuit board in a two-year-old range. No response. Also, sent e-mail to Geniers. No response. The impression I get is that neither are the least bit interested in the problem. Once they sold the $1260 range, they were done. We will never buy another Whirlpool from any store and we wont buy anything from Geniers in the future.

Its a great machine but the temperature control button is easily moved at times. The machine does a great job in washing clothes. Ive had mine for 10 years now and hope that I never have to replace it.

This thing will not bake correctly, leaves pie bottoms raw, yes we use convection. We have tried everything to get it to bake correctly but to no avail. Top and control panel get very hot when only using oven. This thing is junk, taking it back to Lowes.

We are so disappointed in the purchase of this machine! It doesnt put enough water in the machine to clean the clothes, and the spin cycle has continuously gotten louder and louder to the point I think its going to explode when it spins! Is there any recourse we have or any recalls on this machine?? Thank you for your help!!!

We purchased this washer (Whirlpool Cabrio) about two months ago and we have been extremely dissatisfied with its performance. Quite simply, it does not get clothes or anything else clean! I have tried every possible setting and still the dirt remains on anything that is even slightly soiled. So, I cant believe that things that dont look dirty are getting cleaned either. They probably arent even getting rinsed, even with the extra rinse option. It seems almost nobody likes this machine, so why is Whirlpool risking their formerly sterling company reputation by keeping it on the market? I would be happy if I could return it to the store for a refund, but that is not a possibility as far as I can tell. If you are considering buying this machine - dont!

I purchased a brand new Whirlpool washing machine only 2 yrs ago. Rather than lasting upward of 10 yrs with normal use as advertised, the machine is nothing more than a giant wash tub. It doesnt Drain and Spin properly. The clothes are still wet at the end of the cycle and I have to either attempt to wring all items by hand or set the machine to Drain and Spin for a second time. Now, it no longer agitates the clothes during either the wash or the rinse. I am SO disappointed in this and very angry that I trusted this well known brand with my hard-earned money. I am also angry at myself for not reviewing internet posts as I am hearing the exact same experiences by others time and again.

Sole owner/operator for 6 years using same products that came packed with dishwasher. Bottom rack has simply crumbled away, prong by prong at first and now large sections. Inferior quality of coating and metal used for the forms, means it wont withstand the daily use for which a dishwasher is intended. Worst quality control ever!!

I have previously owned a Maytag washer for 16 years that went through three children. They are older now and two years ago I decided to buy a Whirlpool Cabrio for the upgrade and large capacity. Well just like every other customer that purchased these crappy machine, I now own one of the worst washers in the history of washing machines. It started about 13 months after I bought it and now is completely broken. I am so angry that I spent the amount of money I did to be so disappointed. I have not abused this washer and I can hardly believe the customer service or lack there of, that this company supports. I would hope that people do their research before ever purchasing a whirlpool anything. TERRIBLE COMPANY and my Cabrio is heading to the landfill.... Thanks Whirlpool. YOU SUCK!

This Whirlpool refrigerator is only 1 year and 3 months old (just out of manufacturers warranty). I am very happy that I bought the extended warranty. I have had to have 2 service calls in the past month. On the second one I was told the compressor needed to be replaced. I have had refrigerators that were 25 years old and never needed service and are still working. I have seen many of the same problems being reported on Whirlpool Refrigerators of this type. I recommend you steer clear of them. Also KitchenAid and Maytag because Whirlpool makes their refrigerators too.

I bought a brand new Whirlpool fridge early June with the extended warranty to have it shipped on my moving day on June 18. The team delivered and installed the fridge and told me to wait 3 hours before plugging it. I went and spent over 300$ in groceries only to find out the fridge does not work. I waited 24 hours, still not working. I had to wait until Monday to call the customer service because it is closed on weekends. I had to throw out all my food and order food all weekend which incurred an extra 200$. I called Whirlpool on Monday and was told a technician would only come on June 30th. 8 DAYS LATER!!!!I did some research and found a certified whirlpool technician myself who was able to come the next day only to find out the fridge has no gas and this is an assembly defect - WHIRLPOOLS FAULT. Whirlpool would have to send me a brand new fridge (These fridges are NOT TESTED?!). I was asked to call to arrange the exchange, I asked for compensation as I have already spent over 500$ and now would have to wait another week with no fridge and they refused to compensate....They told me I would get a call in the next 48 hours to let me know when I would get the new fridge and 3rd day later, still no call.I received a call on Friday to tell me they approved the exchange...Really now and would have to wait another week. That is over 2 weeks with no fridge, I sent a private message last week to Whirlpool, no answer, I spoke to customer service twice, they cant help me and do not want to compensate me. I have never been so frustrated and mistreated by a supposedly « reputable » company? WORST PRODUCT AND CUSTOMER SERVICE!!! DO NOT BUY!!!!

We purchased a Whirlpool gas range for $600 in Aug 2015.. On May 2015 the range had an internal board failure (F2E0) and the panel does not control the oven or other features. We found out the part ranged from $350-$400!! Plus service installation! The one year warranty of course ran out but I think this is an outrage to sell an appliance that has such a poor electronic part. I have read a few similar complaints as this is also a Frigidaire model as well.

This dishwasher is disappointing. Very noisy. Water consuming, and does not clean dishes properly. In addition not much options with timing settings. There are just few setting options and each take long time.

Recently had a Whirlpool gas water heater installed. Would smell gas every time the heater kicked on. I inspected the vent, all the new fittings, with no luck. Leaving the windows open didnt help. Finally found the problem: the factory-installed line from the gas control valve to the tank was leaking. Should have kept my old heater. It was still working flawlessly after 20 years. You would think a new heater would at least be inspected before hitting the market.

We bought this Whirlpool two door side by side refrigerator freezer at Lowes at what seem like a good deal, until the problems start. On the refrigerator side everything freezes just as solid as the freezer side. We get to looking and find there is no air filter/damper installed. Try to call Whirlpool and you can forget it. 37 Minutes wait time, then a recording comes back and says now your wait time is 47 minutes, long story short you just get put on hold. No help what so ever. Lowes did give us an air filter. But we still got rock solid fresh eggs in the refrigerator. So it was not such a great deal after all. My wife has one big headache and mad as a hornet at Whirlpool. Bet we dont buy another Fridge from them. If I were you Id stay away from Whirlpool products. Have a great day.

I bought a new Cabrio washer in August of 2011, and by December of 2011, it sounds like a jet engine when washing or spinning. It is still under warranty, but it is the same issue reported by countless others as I have discovered. Whirlpool should recall and find out what the problem is so that every consumer does not have to experience this issue.I will never buy Whirlpool again and I am going to make sure I spread the word about this machine to keep others from this experience.

Our Neptune washing machine is 15 yrs. old. Minimal problems, which I could fix myself. The door gasket needs constant attention to prevent mold. It is a front loader. I have replaced the gasket once. The belt transiently slips.

We purchased a $3000 WRF990SLAM00 / K22019120 refrigerator in 2013. Within the first two and a half years we have already put over $700 in repairs. We were told today the coolant for the ice maker has a leak (either a slow leak or a fast leak, they arent sure). But from here on out we will have to put coolant in it to keep the ice maker working. A week ago we spent another $300 to repair the water dispenser. This is the worst fridge we have ever owned. Whirlpool could care less and we are basically out right at $4,000! DONT BUY WHIRLPOOL.

I purchased a Whirlpool Gold French door with the bottom freezer in October 2013. I had one repair done while it was still under the 1 year warranty, but by the time it was 18 months old, it began leaking refrigerant. I was told by the technician that the cost to repair it would be more than the value of the refrigerator, and the chances of the repair lasting more than 6 months were minimal. I had to buy a brand new refrigerator (not a whirlpool this time). I contacted Whirlpool customer service but they were non-sympathetic. Do Not Buy Whirlpool Products - Poor quality and high prices.

Purchased this simple 30 wide fridge July 2017 to fit a short kitchen slot. It worked adequately, but it only had 3 temp settings. The highest setting was too warm and coldest froze food in the fridge within days. The middle setting was a little cold but the best option. Food in the back did occasionally freeze and we had to be careful for vegetables in the drawer freezing. Often we wrapped lettuce and more fragile veggies in towels to absorb moisture and slow down freezing. Two years after buying - almost to the day - the fridge stopped cooling below 45F. The freezer still worked, so I thought it might be fixable. I tried some DIY repairs from a couple of websites but nothing worked. Within a week, the fridge temps were up to 50-55F. I gave up on buying ice and keeping food in coolers. I bought a GE and havent looked back.

In January 2011, we bought several appliances and a refrigerator was one of them. The model number is G15VAXVQ01 which is a side by side, French Door Ref with water and ice on outside. We have had problems with the very cheap plastic drawers that are at the bottom of the refrigerator to hold vegetables and meat. We have to be extremely careful so they will not break when opening the drawers. As of late, the fruit and vegetables have been freezing. I went to change the temperature on the outside gauge and dropped the control to 33 degrees and it stuck there. I tried to unplug the refrigerator to reboot the system, to no avail. The temperature is stuck at 33 degrees which will freeze most of our food in a few hours. The freezer side temperature gauge does work.We also have problems with the ice/water machine. I pushed the water button a week ago and from then on, I couldnt get the ice to come on. I did unplug the refrigerator to reboot and then I was able to switch over to the ice, but I could not get back to the water side. Also, there is no crusher on this machine so the ice comes out in chunks. If we had to do over again, we would not buy a Whirlpool as it appears that they are not interested anymore in quality products and consider cheap junk something to be desired. Not by us! We will get this albatross fixed and see about getting rid of it. It is a buyer beware market so I suggest others beware of Whirlpool products.

My contractor purchased a Whirlpool NU50T61-403 water heater at Lowes. After several months the gas valve stopped working. Whirlpool sent a replacement gas valve which stopped working after a month. When I complained they offered to send another replacement, which I declined. They also offered to have it repaired by 2 firms which were very poorly rated on Yelp. Whirlpool stubbornly refused any other remedy. As I needed to resolve this right away because tenants were depending on having hot water. I replaced it with another hot water heater. In summary I wasted $570 for 9 months of use.

Whirlpool Duet Washer - The washer after 14 months started to rumble like a freight train under spinning condition. I call Whirlpool and the answer was to purchase an extended warranty or buy the parts for over $700.00 and pay the tech to fix it for another $250.00. A washer should last more than 14 months. I think the parts and the repair cost more that the price of the washer. This is a rip-off.

I bought a Whirlpool top load washer. In less than a month it had to be serviced by their recommended service repair. It has never worked properly. It malfunctions almost everytime it is used and takes at least an hour to wash even a small load. At first I thought I may have acquired an odd lemon. After talking with several friends who had bought the same Whirlpool model I found we all had the same complaints. My old machine could wash a king size comforter in 36 minutes... that was energy efficient.

Bought this washer 5 days ago!!!! Broke after 4 loads of laundry. Store manager says they will deliver new washer. ERROR CODE LD LONG DRAIN and heavy duty humming sound. Unplugged washer to prevent further damage to washer and reduce risk of electrical fire in home. Consumer affairs wants me to rate my experience - rate my experience on what? Ill give 4 stars dissatisfied here, but field wont let me go more than 2 stars. If its this website they want me to rate I give 2 stars dissatisfied, as for the washer, dole out 7 Benjamins for a product that dont work and you tell me!

Add us to the list of those whose Whirlpool Cabrio washer has failed. First, it was the infamous circuit board at a cost of $475 installed. Now, the tub bearing is apparently beginning to fail given the machines new propensity to roar like a freight train during the spin cycle. A letter to Whirlpool resulted the too bad ** letter that everyone else has gotten. This really should be a class action suit money-maker for some attorney. So now the question: Throw good money after bad hoping to get an additional couple of years out of it or bite the bullet and buy some reliable brand?Never again a Whirlpool, thats for sure. I pointed out to them that in the age of the internet, they wont go unpunished for this but theyre nothing if not shortsighted. An $800 machine requiring $475 worth of repairs and apparently soon to need another $500 worth of repairs. Whats wrong with this picture?

I bought a full kitchen appliance package 3 years ago, the gas range Clock LED started cutting off the line at the top of the numbers... when the range was about 1 1/2 old... Now 3 years later the range doesnt hold its oven temperature, the cost to fix it is $230 more than what I paid for the range. Whirlpool is unwilling to stand behind their product or provide a replacement part for a reasonable price. So now I will be buying a brand new range and the 3 year old Whirlpool will be taken to the dump. I will never buy a whirlpool appliance again. I thought Whirlpool was a good brand and a reputable company until now. Please beware when buying appliances, whirlpool is not reliable or reputable.

I had sold appliance for ten years. I purchase a Whirlpool Cabrio 2010. After two years started rusting. It is rusting on the outside and now on the inside, that I cannot wash delicates or whites. I so disappointed. I had lots of confidence in Whirlpool. The model is wtw7300xwo... I call talk to whirlpool but got no help. Now I going to need to purchase a new washer. It will not be a Whirlpool.

A couple of years ago, we had 2 natural gas hot water heaters installed. We immediately had a service call to replace the thermostat on one of them. Then recently, the other one had to be replaced because of the leaky tank. It was still in warranty, and we had to pay $425 for the old one to be removed and the new one installed. Now, this one has a bad thermostat and the A & E Factory Service is coming tomorrow to install the new thermostat. We have been inconvenienced by this for a couple of weeks as we have no hot water in the master bath. We were just lucky that we had one hot water heater working in the other part of the house. I think that Whirlpool should have paid the $425 for the installation as the original hot water heater was in warranty. Now, I hope that tomorrows visit will be covered by the warranty. Next time we need an appliance, we will not be purchasing a Whirlpool.

Ive had this dishwasher for years and never a problem. My dishes are always clean and this dishwasher dries my dishes completely in a very short amount of time.

We bought this dishwasher only 18 months ago and its not worth the money we paid. We have had cheaper models that cleaned way better and didnt need as much maintenance as this one. We already had to spend another $410.00 in having the motor replaced in it!! When calling Whirlpool it only has a 1-year warranty and to have a technician come out just to look at it is $150.00. It is so hard to see in the part where you put the jet dry it doesnt tell you when its full or empty and no matter what it always leaves the dishes wet after. Our other dishwasher that was a way cheaper model always cleaned our dishes and never left any food on the dishes unlike this model and we even rinse the dishes beforehand! Look for another dishwasher to save yourself money in the long run!

After 48 years of marriage, I had never had a new, matching washer/dryer set. I had had several new washers, but only used dryers. These all were very good units and served me well for years. So I was excited to buy a new, matching set. I have never been soooo dissatisfied with anything in my life. As I have read from other reviews, the washer uses very little water, sometimes hardly enough to get the load of clothes wet, very little soap, and in my opinion, does hardly any agitating. I dont feel my clothes have ever appeared clean. The only ones that look clean were the ones that started out looking clean when I put them in. I know this is all an ecology thing, water saving, government guidelines, etc., but please give me my old washer back. It did enough agitation to get clothes clean. And the dryer usually will not get the jeans dry on the first attempt. I have tried various settings, and they just dont get dry. In short, I HATE THIS WASHER/DRYER SET. I have heard others talk about the same thing. No one likes them, but we are stuck with them. Would like to have the government step in and see how dissatisfied everyone is with them and force Whirlpool to give us our money back, trash these units, and buy something that actually works. PLEASE, IF YOU ARE LOOKING FOR WASHERS AND DRYERS, DONT BUY THESE. I believe they are called Cabrio.

We have owned refrigerators for over 40 years. Never had one as bad as this. Three ice maker replacements lasting maybe from 6 months to 2 years. Cap that off with customer service people who by voice and tone could not give a rats ** about helping the customer. Today it took me from 3:10 pm to 5:30 pm to get a real person on the phone. When I did the attitude is so reminiscent of a fast food hamburger joint with arches. Yes they know the refrig and ice maker are and have been a problem but they don’t care cause we have no option. Whirlpool will NEVER SEE ANOTHER penny of my money. Time to look at real appliance makers. Horrible.

My husband purchases Whirlpool washer years ago. Started acting up after 18 months. Wont spin, stays locked, clothes are soaking wet. Used troubleshooting website. Spent over $200.00 in repairs... including new board. Still doesnt work properly. Whirlpool customer service recommended buying a extended contract for over $300.00. I could have bought a $900.00 Maytag by now. Total disgusted with machine and customer service. Will never buy Whirlpool again and have told everyone by word of mouth and on facebook about this situation. DO NOT BUY WHIRLPOOL!

I bought a refrigerator from Lowe’s and the refrigerator had a lot of manufacturing defects. I called Whirlpool and 3 techs were sent to my house. After the last tech, Whirlpool decided to exchange the refrigerator. Since then, Whirlpool has been playing games with me.

Ive had nothing but problems with the Whirlpool Cabrio washing machine and dryer. The motherboard has been replaced three times, once on the dryer and twice on the washing machine. The inside of the washing machine is going to fall apart because of the rust at the bleach holder. I saw some of the complaints. Is there any way we (consumers) can sue Whirlpool for selling defective units? We are from all across America and there is no way we should all have the same complaint. The stores that are selling us these items should be held accountable. Also the only thing Im getting from them is, Theres nothing we can do. PLEASE DO NOT BUT WHIRLPOOL WASHERS AND DRYERS!!!!

The Whirlpool side-by-side had the space and durability we had hoped for in the price range we shopped in. It lasted longer than the refrigerator it replaced.

Bought this refrigerator in 2018 and ice maker went out 2x, then compressor went out and waited 4 weeks for part. Now the refrigerator is broken again and not cooling. Dozens of other reviews indicate the same issue with this model. It’s clearly a defective model. Customer service in Tennessee are very friendly but my refrigerator is still not working. Whirlpool French door - wrf954cihm.

We purchased the Whirlpool Cabrio washer & dryer. The glass lid design is VERY POORLY constructed and should be replaced by Whirlpool. We paid over $200 the first time the lid broke and was told this is going to be a continuing problem. They were correct! We subsequently replaced the lid 2 additional times only to have the same break on the right hand side causing the lid to pop up. Something must be done and WHIRLPOOL need to care for their machinery. They should replace the lids or provide a major incentive for consumers to replace the washer. PLEASE DO SOMETHING!

Its big enough, but the ice maker is always messing up, the shelves broke easily, the water takes forever to get cold from the indoor dispenser. The finish, which is called Satina or something like that, dents real easy. It is really a piece of **! When it was new, we had the repair man out 4 times before it was fixed. He even said it was a piece of junk and it should be lemon lawed out. Drawers broke, shelves broke, and parts are really expensive when you break one of the plastic parts.

We bought the Gold Series Whirlpool fridge (Model WRF990SLAM00) in December 2013. A few months after its first repair, (dripping on the top left inside of the fridge), which happened within the first year and was covered by the manufacturer’s warranty, it started to make an incredibly loud whirring sound that kept us up at night. Our bedroom is upstairs and far away from our kitchen, and I had to sleep with earplugs to not hear the noise. We tested the noise on a decibel app and it came in between 66-70. A normal fridge noise level should be around 52 decibels. We had a repairman come out and he replaced a fan even though he told me it wasnt going to fix the problem. Wait, what? After he replaced the fan and the whir continued, we called Lowes extended warranty again, and they sent out a different company: 1-800-Appliance.The second guy replaced two kits and found some issue with the ice maker, which we were not even aware of, but the noise remained, and he then had the gall to say it was a normal noise. If it was normal, wouldnt it have been making that noise the first year we had it? We had 1-800-Appliance come out again and he determined he couldnt fix it, so Lowes sent another guy from the same company, and he replaced the same fan that the first guy replaced, which was clearly not the problem. Three perfectly good fans were wasted. BTW, the repairman who said the noise was normal told us that the fridge had a part that was made to be replaced after purchase because if Whirlpool had the part at the point of sale, the fridge would not meet the Energy Star standards. Hello, lawsuit! After three repairs for the same problem and five visits that did not fix the problem, we were told Lowes would issue us a return order in three days. Finally!Not so fast... one week later, no one called, so I called them and then Lowes denied having told us that! We gave them the name of the person who told us they would take the fridge back, but the woman on the other end said she had no record of that (how convenient) and, despite the California lemon law requiring only three attempts at a repair, they would require yet another attempt by one of their repairmen. She told me that if he determined the noise was abnormally loud and not repairable, then she could contact the manufacturer and go from there. So they sent a guy from the first company out and he wrote down that the fridge was not repairable and was very noisy. He said that should take the fridge back at that point.My husband called Lowes several days later after not being contacted by them and they told him that they need to send a different repairman out from 1-800-Appliance and that only 1-800-Appliance could determine if we could get a refund. If that was true, then why send the other company out? By the way, the second guy sent out by 1-800-Appliance wrote down that the noise was very loud and wasnt fixed by his repair. But the notes Lowes said they received from him didnt say that at all. They told me that he wrote that the noise level was normal. I am starting to think there is collusion between Lowes and 1-800-Appliance. Something very wrong here. So, six visits later and horrible customer service from both Lowes and 1-800-appliance, we are now being told that the repairs need to be 30 days apart from each other before they will issue a return.If the cause of the noise was never actually repaired, then why do we have to wait a month between repairs? We continue to jump through the hoops that Lowes keeps throwing our way, but it is now clear that they have no intention of taking the fridge back. The fridge is less than two years old, and we have the extended warranty. We couldnt take the noise any further because it felt like it was causing hearing loss and after several months of that horrible sound we were both on edge, so we bought an amazingly quiet fridge from Pacific Sales, and they assured us that they would not do to us what Lowes did. Pacific Sales pride themselves with having good customer service. Lowes seems to have taken delight in lying to us, selling us a lemon, and then not righting a wrong.We have moved the loud piece of ** into our garage, and if Lowes continues to change the rules of a return and act in collusion with 1-800-appliance, probably in hopes that we will simply throw in the towel, then at least we dont have to hear that horrible sound in the meantime. If they dont do the right thing and take back the fridge, then we will simply keep calling out a repairman to fix the problem. We have three more years of our warranty, and if Lowes doesnt do the right thing, we will make them pay for this one way or another. Viva la revolucion!!

I’ve had this washer since October 2018. Worst purchase ever. It does not clean the clothes nor does it put enough water in it. I’ve tried the deep water option too and it’s for sure still not enough. I don’t understand how they even thought that this was perfectly fine to sell. If I could’ve taken it back a month after having it, I for sure would. And no one will buy it because they’ve read reviews of how it’s terrible. I wasted $900 on this washer. I have the dryer also which works amazing. The washer just sucks something terrible. My husbands military uniforms always look dirty and a lot of the clothes aren’t ever wet. I’ve finally seen a picture of how you’re supposed to have clothes in there. Why in the world would you only allow barely a layer of clothes at the very bottom to be cleaned by the agitator? Why would you have this huge drum only to put not even a load in there? This was such a waste Whirlpool and I’m glad I’m not the only person who has the same issue. I will never purchase another Whirlpool washer, it’s upsetting I can’t currently get rid of this crap washer I have now.