We purchased a Whirlpool (gas) range with double oven, in April of this year. We found that the upper oven over heats, on the right side, and therefore burns or bakes unevenly.The repair company will be out for the fourth time tomorrow. They have been very nice to deal with, but really have not been able to repair or come up with any definitive plan of repair action.

I bought a Whirlpool top load washer. In less than a month it had to be serviced by their recommended service repair. It has never worked properly. It malfunctions almost everytime it is used and takes at least an hour to wash even a small load. At first I thought I may have acquired an odd lemon. After talking with several friends who had bought the same Whirlpool model I found we all had the same complaints. My old machine could wash a king size comforter in 36 minutes... that was energy efficient.

Whirlpool refrigerator Model WRT771RWYW01 - Having been pleased with my old Whirlpool, I made the mistake of buying one now made outside the US. First, we had to have the cold cut tray replaced, which was covered in our warranty and not a problem. Then, we complained because you can only put things on the front half of the shelves or they freeze solid. We were told, This is the way they are made, dont put things in the back.” So, I have to put my eggs in sideways so the back ones dont freeze and cant use the back portion of the refrigerator shelves. I paid a lot and I am angry. Lets go back to the US people where things were made right.

I also fell for the Consumer Reports BEST BUY of the Whirlpool Cabrio set. The dryer has had the heating element replaced 2 times already in 3 years. The washer reads all errors, and the repairman said today, “dont bother fixing, buy a new SPEEDQUEEN.” With the Board going out, and also the faulty bearings--will NEVER buy anything Whirlpool again.

We purchased a new Whirlpool in June 2017. About 3 months ago it began making foul tasting ice cubes and now they are so bad we cannot use them. Called Whirlpool for help solving the problem and they basically told me there was no fix. It was my bad water. My water is wonderfully pure and good tasting. It only is bad from the ice in, what I consider a new fridge. They did want to make an appointment for a tech to come out and check it. I dont know why when they told me it cannot be fixed. So sorry we bought a Whirlpool and will never buy any of their products again. Hopefully this will help someone else.

I have a 2 year old Whirlpool refrigerator with french door refrigerator on top & freezer on the bottom. I am now spending almost $700 to have a new compressor put in because Whirlpool wont back their products.

Before last Thanksgiving (2020) had installers set up this 3 door bottom freezer 2.4K new Whirlpool Fridge. It immediately froze almost half of the goods (big holiday foods). Whirlpool Tech showed up 3 times of 4 appts and could not repair. He said should work and now we froze Christmas Holiday foods. Different company of Whirlpool Tech was here was here twice, second time he ordered 4 parts and as of March 12, 2020, we can only use about half of our 24.7 cu ft fridge. For almost 6 months we have bins in our garage instead of the fridge...now our garage is too warm for bins of food. Whirlpool refuses to confirm this $24K fridge a lemon. We DESERVE more!

I bought a Cabrio washer. Since we bought it, I have had to fix it. The machine is a piece of junk. It looks nice though. After 5 technicians later, our piece of junk is still having problems. We are a poor family with 3 kids who struggle to make ends meet. I feel that this company has taken advantage of the people who put their trust in the so called American company Whirlpool.

I am writing to inform you of my dissatisfaction with the Whirlpool Duet washer and dryer I purchased in December of 2011. The model and serial numbers are YWED94HEXL0/M12602088 and WFW94HEXL2/c12350046. After using them for several months, I have found that the performance of the washer and dryer to be poor. I find the clothes do not come out very clean. I used my mother-in-law’s GE washer to compare and found that the clothes came out much cleaner in her washer. I was astonished at the difference. The white clothes, especially, were so much cleaner than in my washer in which white clothes, especially, come out looking like they have not even been washed. I am unhappy with the dryer as well, which continues to shrink my clothes a lot. I am distraught with this situation as this was a big purchase for me. I believe the quality of the washer and dryer is simply poor and I would like an exchange with a better quality set which actually cleans my clothes. I rely heavily on my washer/dryer as I have three young boys who go through a lot of clothes. Please let me know what can be done on your end. Thank you kindly.

Purchased my Whirlpool gas hot water heater. After 1 1/2 yrs, the blinking light shut off, called tech at Whirlpool, made me move hot water heater to outside. I moved it outside and when called back, I was then told to send 4 photos to prove that I moved it, in which I did that. He told me that still was not right... and still he would not help with reset. I live in my parents old home w/ water heater in bathroom for 50 yrs. No problem... it was vented thru ceiling to attic. Now it is outside, unlit, in a steel hub (as directed) and still not ok...I have no hot water and have not for 4 weeks now... Whirlpool sucks... never buy their hot water heaters. Had to pay a serviceman $750 to move heater, run cold/hot water lines and gas line and it still does not work... with NO HELP from Whirlpool. Now I am in process of buying an electric hot water heater and have to pay an electrician to run a 220... I am on fixed income and this stinks... biggest regret... WHIRLPOOL.

After doing much research on refrigerators, I chose the Whirlpool with the French doors and bottom freezer. Within a month, I had to call the repair service. The freezer made a thick layer of ice on the bottom, wouldnt shut properly (I had to keep a heavy box in front of it to keep it closed) and frosted over all the food in it. On his second visit, the repair man told me that the company knows about the problem, that there was a problem in the design of the appliance, and created a piece to be installed in the machine to alleviate the problem. The problem has not been fixed with that added piece, and the repairman has been here a few more times. Now the freezer just randomly stops making ice on top of all the other problems it has. The retailer would not take the fridge back, and I refused to buy an extended warranty for an appliance that the company themselves knows is a lemon.

Twice purchased washers Cabrio and both after 5 to 6 years break down showing f1, f2, UL codes. Shame on this company. They refuse to give us a particular time to fix it and have the nerve to charge us for the visit without fixing it first.

My 15 year old front loader quit working and was going to cost more to repair than we thought was worth it. So, we went shopping at Home Depot and based on discussions with salespeople ended up with the Whirlpool cabrio toploader. What a mistake. I am so disgusted with this washer I dont even know where to start. If there was any way we could return it we would do so. The clothes come out wrinkled, twisted, absolutely covered in pet hair and detergent and fabric softener residue. Yes, Im using HE detergent, in the correct amounts. Yes, Ive read the manual front to back. Yes, Ive tried all the troubleshooting suggestions. No, they dont make a damn bit of difference.I would give anything to have my old front loader back. It was a great little machine that did a wonderful job of cleaning our laundry. Pet hair was washed off, I could lay things out to dry and they werent all wrinkly and did not require ironing. Just about everything that comes out of this cabrio machine that I lay to dry needs to be ironed before it can be worn. It is just a horrible, horrible machine and Whirlpool should be ashamed of themselves for foisting this off on unsuspecting consumers.

My Whirlpool Cabrio washing machine. f1 keeps showing up on washer on. Shuts off again and again.

I bought a matched set of Whirlpool washer and dryer. Within about 3 months the dryer quit running on any of its cycles except heavy duty. About a month after that the washer started messing up. First it quit putting in the bleach. Next it quit adding water except under the heavy duty cycle. Then after about another week or so it quit putting in fabric softener. After a couple of more months it only uses hot water. Now not quite a year after I purchased it the washer now only adds water in the wash mode and not the rinse cycle. Now all this would not be a problem except I had lost the warranty cards and in their website would not let me register it online.

I purchased a front loading Whirlpool washing machine March 2017. I have need to have the drain pump replaced and the motherboard replaced. Each repair took 30 to 45 days to get parts and service. I would not recommend the washing machine.

We purchased a Whirlpool washer model WTW7500 in November of 2017. I found the clothes were not getting clean and also noticed that even after a full wash some parts of the clothing or sheets had dry spots! I checked all connections and called for service. As soon as the serviceman saw the machine he said, “yes, that’s a problem with those machines”. They are low water/water saving as per some American regulation and that’s what happens... you’re going to have to live with it. He also suggested running an extra rinse and using “deep water” function. I did this and it made very little difference except now a wash cycle for bedding is 104 minutes! Also, still had a big dry spot on my sheets!When I called again to Whirlpool they scheduled another repairman for a second opinion, turned out to be the same person with the same answers... I called Whirlpool again and was informed that my washing machine is working as designed! I argued that a washing machine is designed to wash and clean clothes so this one does not do what it is designed for... I spoke to the supervisor, she was actually just rude, also said I not had 30 days to make a complaint and I was outside of that, when I asked to speak to her supervisor she said there was no one above her although she denied being the owner of Whirlpool! (That’s my little joke). Anyway wish someone had warned me prior to this purchase.

I bought at Lowes. The first one was sent back (doors stuck, suction cracked lining). Now the temps are not working in the fridge or freezer. All the food got dumped. Its sad. My old one lasted closer to 25 yrs. (and may I add up to ten children). This one has only been used by adults. I thought I could trust Whirlpool?! I sent info to local Lowes. We will see if theres any help.

I bought an Accubake gas range. I had Whirlpool replace the top sheet metal as it was bowed, cheap & thin. A few days later, they replaced all the brass burner orifices and it all froze and would not turn off. I had to pull the range away from the wall and turn the gas off. The bottom door to the broiler is wide open and it will not close. The stop button for the oven also does not work. This company has been selling these lousy products based on their previous good reputation.

This is the worst washer ever. I purchased this washer (Whirlpool Cabrio Washer Top load) brand new in the box thinking it was a great price and a good deal. Worst choice ever. I have been so disappointed in this product. It is very noisy which is something I have learned to live with. It doesnt even get simple stains out. I have tried every load combination and change detergents and stain remover a couple of times. Most time I have to soak stains again and again and then wash several times and most times it simply doesnt clean clothes. It leaves detergent residue on dark clothes so of course I end up washing those again as well. The towels and sheets turn into mushrooms in the bottom of washer.

I like the washer for the most part. The thing I dont like is that even though I always keep the door open after doing a load of wash, the gasket continues to grow mold requiring me to do a monthly bleach/sanitizing process which is different than doing a bleach load of wash. The gasket also needs to be cleaned frequently. This is in a front loader.

Whirlpool Gold Bottom Mounted Freezer - I advised Whirlpool that the refrigerator has two design flaws... one that makes the drain freeze up and even more importantly what is involved in correcting the problem. They replied that they were unaware of the issue when its all over the internet and has been for well over a year... maybe more. I sent them a couple pages of internet links and they said they would advise their engineers. As they have done with others, they suggested I should have gotten the extended warranty but that hardly addresses the problem(s).

We bought our washer, dryer, stove, microwave, and dishwasher in September of 2010. In 3 years we have had to replace our Whirlpool over the stove venting microwave, have spent over $550.00 on repairs on the Whirlpool refrigerator, and now have to replace our Whirlpool Cabrio washer. This of course does not include our time, effort & frustrations, especially with Whirlpool customer service. Will NEVER buy Whirlpool again. Were all for a class action lawsuit.

When I moved into my current home, this dishwasher(Whirlpool Quiet Partner 1) was already installed. It had never been used until I moved in. After two years of 2-3 times a week use, I have major problems. It will not complete a wash cycle, regardless of what settings I use. It runs long enough for the soap dispenser to release the Finish tablets which dissolve, but then the dishwasher stops running. The dishes are not clean, and neither is the interior of the dishwasher. It also appears to be leaking when it runs. I cannot afford to replace it, so either I will repair it myself or use it to store pots and pans.This is not my first disappointment with a Whirlpool product. A Kenmore refrigerator made by Whirlpool lasted 7 years before the compressor failed. Apparently, the self-cleaning coils werent and caused the compressor to fail. The refrigerator I have where I now live is a Whirlpool over 20 years old and runs perfectly. Apparently Whirlpool quality has deteriorated badly in the last two decades. I will never buy another Whirlpool kitchen appliance because of the dishwasher and new refrigerator experiences. When I searched the Internet for fixes for both appliances, I found many other owners having the same problems I have had.

I used the Whirlpool website contact form, and described an issue I have with the Cabrio washing machine. When the form is submitted, it states that the company will respond in three business days. Two weeks later, after no response, I submitted a second contact form. It has been five days, and I still have not received a response.

I purchased my Whirlpool washer and dryer 4 yrs ago. I was planning on purchasing Samsung but the saleswoman at Gils in Bristol, RI strongly recommended this junk!! A washer and dryer should not quit after 4 yrs w/ a household of 2. The dryer never dried properly. Each load took 2 cycles. Yes, repair were called and we were told its a design flaw. The washer just stopped spinning. Repair will would have been $550. These pieces of junk were replaced by GE electric stackables. Fingers crossed....they are working satisfactory!

I chose this dishwasher with stainless steel exterior to match other appliances in the kitchen. It functions very well and has for years. Very easy to keep clean. The interior shows no wear and the racks provided make it easy to arrange the dishes and silverware.

Apparently my machine, bought in 2011, was the first year they were made in the US. The washer has leaked soap down the front (a front loader) since day one. Service has come and replaced just about everything and its never helped. Its literally a piece of junk. Very disappointing. My older ones were great.

The washer is a lower priced but basic machine with few bells and whistles. However this is what we wanted. Less tech with less problems so for us it works. Does the job it is required to do. Cycles do take much longer than our old machine did. Probably due to water conservation.

I had the junky gas water heater for two years and cant keep the thing lit. Calling Whirlpool does no good. They give you the runaround; the store cant do anything. They know they have a faulty product and keep selling it. Some companies are only out for the money. If that wasnt the case, they would discontinue the junk. They will send you replacement parts but if you know nothing about them, you have to put out more money for someone to come and fix it. I would love to send them the bill! I would not recommend this brand of anything to anyone.

I purchased this machine in April and already, the right leg is rusted and the under seam of machine is rusted. I have throw rug under it and where the leg is, there is rust on the rug. I called service from Whirlpool and 2 servicemen came out. The first one told me I was loading it wrong and the water was splashing over the inside tub to rust the leg and I asked, So why is the seam under the machine rusted? No answer. The second one came out and told me he could not find anything wrong with the machine and doesnt know why it is rusting, but he never gave me a paper to sign off on. He also said that maybe it was rusted when it was delivered. Not!!! Then I call P.C. Richard in Watchung, NJ where I bought the machine at and told them about the problem. They sent a serviceman out and he said that the bleach condensation is causing the rust, its known fact that this machine has this problem. He said that the water does not run through the dispenser but there is a model that does. I want a credit on this machine and get the upgraded one. It states on the machine that I can use bleach but it doesnt say it will cause rusting. I want you to tell me how a 9-month-old machine is rusted on one leg and the seam underneath is also rusted!!!! I had a machine for 10 years and it wasnt rusted. I am very unhappy with this product and with the customer service of Whirlpool. This is my first Whirlpool washer and I would not recommend this washer to anyone. I paid $600.00 for this washer and it should not be rusting.

This is the worst washer/dryer I have ever had. It is so damn loud that the neighbors can hear it. Water level is too low. Today the dial is making a buzzing sound. I have to re-rinse the clothes. It does not spin enough, have to re-spin again. What kind of energy saver is this, NONE. They said thats the way the machine is, loud, thats bull. No machine should be like that. I threw money away when I bought that piece of (you know what). Dont buy this machine. Consumer Affairs, you should pursue this product with Whirlpool and have them do something about it. They do absolutely NOTHING.

Need to arrange shelves for better storage!!! Ive not had any major problems with it so far!!! I need the rubber seals on the freezer and refrigerator door replaced!!! Other than that its alright!!! Im hoping it lasts for a long time!!!! On disability and be hard to replace!!!

Hello, Here is our story. We bought this refrigerator Whirlpool - 26.2 Cu. Ft. 4-Door French Door Refrigerator through a local reputable retailer. After 16 months we started to have problems with ice melting in the ice bin. We continued to have problems related to cooling/freezing within the refrigerator to the point where almost all the major parts were replaced. The good news is the dealer negotiated with Whirlpool to have all repair costs covered after the first visit. I asked about just getting us a new refrigerator and was told Whirlpool requires a part to be replaced 3 (THREE) TIMES before consideration.In summary, the refrigerator could not be fixed and was condemned in agreement with both Whirlpool and the Dealer. Here is the interesting news - since the refrigerator was out of warranty (12 months and now we are at 18 months), they are requiring we pay $600+ for the replacement. Buyer beware - either pay for the extended warranty or risk having to be inconvenienced by having your refrigerator unavailable for days or in our case, weeks!

The electric range was purchased June 2011. In June 2012, I purchased the extended warranty from Whirlpool (or their agent). The range is located in a summer cottage, so it has minimal use. I cleaned the self-clean oven last week after carefully reading the manual. Manual did not state to remove the chrome drip pans on the top, just “remove oven racks and storage drawer contents”. The oven cleaning caused the right rear burner pan to turn bronze/black. I called Whirlpool. I was referred to Warranty folks who told me they will not cover it because it is cosmetic and referred me back to Whirlpool (as it was WP instructions that were incorrect!) I called Whirlpool and they will not replace the chrome pan. I can purchase one. This is not my fault as aforementioned. I have been a Whirlpool customer for years. I will never buy another WP product. If they cannot write the instructions correctly, it makes we wonder about the product.

First whirlpool 3 door with ice maker in door failed in less than a year. Took 6 months to resolve issue, several service calls, at least 30 calls to Lowes and Whirlpool with little or no response. Nobody wanted to take responsibility to do something about my broken fridge. Even the authorized repair guy didnt want to touch it, didnt want to ruin his reputation because they wont stay fixed. Another service guy wanted to take it to the shop to repair, of course I would be responsible for pickup and delivery charge. Found out the repair was an in home repair, so didnt use that guy, I felt like he was trying to rip me off.I finally got to the right people in whirlpool organization and they replaced the fridge, that took another two weeks. I found everything takes two weeks. The replacement was supposed to be same model with upgrade, this is gold series fridge Ive been talking about. New fridge has failed also, seems like same symptoms. It lasted 1 yr and 4 or 5 months. I guess not too bad for a top of the line refrigerator, made by Whirlpool. Gonna give them a chance to make it right or I am considering hauling it around in my truck with a sign on it. Not trying to punish the distributor, just Whirlpool. This product is so bad the government should step in and force Whirlpool to give money back.

I bought a Whirlpool WFW9470 Front Loader Washing Machine 11 months ago. The washer appears to complete a wash cycle but leaves the washing wet and with no error message or light. Whirlpool says the machine is not designed for light loads. The technician says washing on a light load will damage the bearing. We had the spin bearing replaced after 8 months. But still, the washing remains wet and the bearing wears out prematurely.

Love the bottom freezer & french doors. Unit uses way less energy than older fridge. Did need a new evaporator but it was covered by a recall. Happy so far. Love having icemaker in the door so it doesnt take up freezer space.

AquaLift Self-cleaning does not do the job as advertised. It does very little to clean the oven. Sitting-on-the-floor-in-front-of-the-oven scrubbing is what is needed to clean the oven.

We bought this Gold series refrigerator in 2013.. Less than a year we started having problems with rust on doors. It was so embarrassing people could see this. After that it was like one part after another, the motherboard, the ice on fridge, the ice maker. They changed the same part several times. Now April 2015 they say vapor cooling is not good and they have to put coolant and replace another kit.. Now we have to wait 1 week for that part. Meanwhile our food is going to go bad. Ive been calling for years about this lemon of a fridge. And the last time I spoke to somebody they say buy another fridge while youre waiting on the part to come out. Wow. This is literally driving my family insane.. I cant believe they just expect us to let this happen.. We paid about 2,500 for this lemon of a fridge.. I see so many complaints and youre telling me Whirlpool can get away with this.

I purchased a #Whirlpool; 4.3 cu. ft. Mini Refrigerator Stainless Steel BC-127B from @Target. There was a delay putting it into service (6 mos), so the Target store warranty was expired. The unit remained in its factory shipped packaging until put in service, so nothing out of the ordinary there. After barely two weeks of use, the compressor died. I followed all instructions (including waiting 8-10 weeks) from Whirlpool, but still have not received a refund or been given any information beyond we escalated it to our warranty team but havent heard back yet. The unit was a poorly made piece of junk in other respects as well. There are dozens of complaints about precisely this - defective units - on any site. Do not be fooled by the dishonest way that #Targets website lists reviews. Dig deeper.

5 years and 11 months ago I bought a 50 gallon gas, Whirlpool hot water heater with a 6-year warranty from Lowes. The 2007 water heaters were on sale, so I paid $329 for it. Within 6 months, I replaced the gas valve, and a few months after that, the thermo-couple went out and I replace that. Each time I called Whirlpool and got return authorization numbers for the parts, I still ended up paying for the parts plus labor. A year after that, the igniter went out and I had that replaced. Last year (the day before Thanksgiving), the thermo-couple went out again and I had to have that replaced - and it cost me for the part plus the labor - even though I had a return authorization number. I also replaced the water line connections/hoses to the water heater at that time. The customer service rep for Whirlpool told me at that time if I had another problem with the water heater, they would replace it for free - and the warranty was good until Dec 31, 2013 (this year). NOTE: Every plumber that has come out to fix the water heater and replace the parts stated that they see a myriad of problems with Whirlpool water heaters. They said the parts like the thermo-couples, igniters, gas valves, etc are poorly built and they replace them all the time. On Christmas Eve 2013 (two days ago), the water heater started leaking from the top by the valves - and so much pressure had built up in the heater the new water hose connections burst, spewing water all over the heater closet. I called Whirlpool the day after Christmas (today). At first, they told me they would not replace the heater as it was not in warranty and then I told them what I was told by the service rep last year. She finally agreed that my heater is indeed under warranty and gave me a replacement authorization number but she told me my warranty did not cover labor. I called Lowes. At first, they told me I would have to remove the old hot water heater myself and bring it back to the store in order to get my replacement. I am a 59 year old woman and I take care of my brother, a disable veteran. Although I am in good shape and healthy, I dont have anyone to help me get the gas and water disconnected and help me lift it into my Suburban. The man at Lowes agreed to bring out the the replacement heater and pick up the old one at no charge, but I will still have to pay $299 plus the cost of new hoses to have it installed. By the time the replacement one is installed, I will have paid a little over $1200 for a $329 water heater. I could have installed a tankless one for that, but I cannot see spending that kind of money right after Christmas. If I have one issue with this replacement, I will install a tankless water heater - and it will not be made by Whirlpool or any of its affiliates. My recommendation would be to steer clear of Whirlpool and their products.

We purchased an Estate Washer for my 89-year-old mother in 2008. The paint has been peeling down to bare metal on the left top quarter from the corner down to the lid hinge for the past 2 years. I contacted customer service and was given probable causes, one of which was the washer might have gotten dusty! He said that could cause chipping. I reminded him the problem is peeling chunks, no chips, layers of paint. The warranty expired of course. The solution he offered was for me to buy paint from Whirlpool or Lowe’s, and paint it. I have had a Kenmore washer for 24 years. The paint is perfect, and it still runs great. I would never buy another Whirlpool product. The quality is atrocious.

My agitator-free washer began tearing small holes in my clothing and sheets about one year after purchase. I contacted Whirlpool and they sent out a service person, who ran a diagnostic test on the washer and said it was fine and I should learn how to wash clothes and load the washer, etc. The barrel of this washer has little holes and I believe that when it spins the clothing, some pieces may stick in one of those holes causing tearing. The service person also told me that my clothes were old. I guess that means this washer is not for washing old clothing. The tears in my clothing are in places that are very unlikely to tear, like the back of my jeans behind the calf of a leg, about half way up from the ankle. There are holes in my tee shirts at the bottom of the back. Even if I were a smoker, which I am not, I would not likely burn holes in those areas. Whirlpool obviously does not want to accept responsibility for this problem, even though there are many other people having the same problem with this type of washer.

Whirlpool customer service is non-existent. I have a Whirlpool microwave that burned up after two months of use, and they sent over a technician twice, in the past three weeks and it is still not working. Now, I am being told that it will take another two weeks before the correct part is found, and the technician is sent here again to fix the problem.I have no microwave now, for what is going to be about 5 weeks, and that is only if they get it right this time. Whirlpool wouldnt approve for me to have it traded a trade for a new one at HH Gregg where I purchased it in Aug of 2011. HH Gregg only has a 30-day return policy, and it went bad after 60 days.

I purchased the Cabrio washer and dryer 4 years ago and had no problems until recently. The motor and the harness broke and the cost to repair was almost as much as a new washer. The repairman told me that this is a common problem with all washers that Whirlpool makes as they have the same motor and harness. He gave me a list of all the brands that they make and suggested if I buy one to get an extended warranty. I would not recommend anyone buy an appliance from a company that continues to manufacture faulty products. I wonder if they own the extended warranty company?

Its been exactly a year since I first purchased my Whirlpool Refrigerator and its already giving me problems. The ice maker wasnt producing any ice so we replaced the water filter as suggested by the manufacturer. Now the refrigerator is not cool enough. This morning I was giving my kids cereal and poured milk into one of their bowls. After they tasted it the milk was spoiled. Yes spoiled. I was so mad I called Whirlpool and the fastest they can send a repair man out to my home is next week. Really? I said what about my food and my kids? They said its not their problem! I tell you they are so nice and friendly. They really care about their customers! Yea Right!!

Bought this washer/dryer set Jan 2020. No agitator but has nubs in the bottom. Huge washbasin that will have 5” water in the bottom. I watched the was cycle and my Nursing scrubs NEVER went underwater...ever. Yes, we made sure the center was wide open and didn’t cover the center, at all. Filled the basin 1/3 full. My daughter’s sweaters had been rubbed together so aggressively in the basin they were unwearable because the knit was pulled and fuzzy. Looked like they were run over in the street. Soap never rinsed out of the clothes. Two daughters developed skin rashes. After I took my clothes to a commercial washer and rewashed them, no more rashes. My mom called Whirlpool. They tell us use NO MORE than one teaspoon laundry soap. LOL! There isn’t even enough water to get the clothes wet! Try Deep Water cycle... Got 6” of water. Load requires an hour and 15 minutes to wash!! Machine is outrageously loud. Now the dryer... Takes over an hour to dry clothes. Not towels or jeans..just cotton t-shirts, nurse scrubs, socks. Takes two dry cycles. Bottom line? Two and a half hours to get one load of clothes that have soap residue and aren’t clean. Whirlpool is aware. DO NOT BUY these! You will regret it!

Purchased Refrigerator (WhirlPool Refrigerator WRX988SIBM03) 16 months ago and noticed the drawer with glass that house the drawers had a crack on the right side. Couldnt believe it was cracked after such little use with just two adults living in the home. Removed it and noticed this was such shoddy design. There is a heavy metal bar in the back with a piece of flimsy plastic that attaches to the heavy metal bar with only a screw attaching the plastic to the metal.I made attempt to glue it since it was only cracked but then the plastic just started crumbling into pieces like a broken cookie. Truly there is something wrong with the quality of the product as well as the design of having this heavy metal bar attached to this flimsy plastic. The quality of this part only leads me to believe what is next with this refrigerator. I am sure there is more to come.I contacted Whirlpool to see if they would replace but of course this is at my cost. Ive had inner parts of refrigerators break over years of use and they get old and busted up over time but this is a new refrigerator and once I inspected the part, I was disappointed with myself for not removing these inner parts and inspecting prior to purchasing. I would have picked up on the poor quality right away. Taken by the outside of this unit and its beauty, and not truly looking at whether or not the shelf can hold a couple gallons of milk. I am here to tell you there is no way this would have withstood the test of time with only a gallon of milk sitting on this unit. Poor design, poor quality and metal attached to raw plastic as it is a disaster.

I bought a Whirlpool Cabrio washer and dryer on March 2010 from Leons under the dont pay for 18 months. It took 2 months for me to receive it. I thought it was a great washing machine. I made my last payment on July 2011.On the first week of August, the machine stopped working. The F 51 code appeared. I then looked up the code. I also looked up complaints. I called Whirlpool customer service and was told it would be $81.00 per hour for service plus parts. I asked why there are so many complaints about this machine, and after spending a good amount of money on what I believed was a good make of washing machine, I could not believe that they would expect a customer to then turn around and fork out that kind of money for repair.I was told that the one year warranty has expired, so it is my responsibility to pay. I am a widow with 2 children, working 7 days a week to pay my regular bills and now they expect me to pay for repairs on a washing machine that is only 15 months old. Thanks Whirlpool. I will be sure to tell everyone not to purchase Whirlpool products and thanks to my neighbors for letting me use their washing machine because I cant afford to fix mine.

This microwave is one of the best Ive ever used. Ive had several brands from generic on up and this one takes the cake. Its very reliable. It works excellent and heats up fast. Ive had no problems with it working to full capacity or any fear of it breaking down. Its pricey but well worth the cost if you want worry-free warming and cooking.

We bought this washer from Sears with big hope. Within the first year, we had 14 service call covered by the warranty but required 2 to 3 weeks in doing without. Whirlpool replaced the washer at no charge but continued to have various issues over the years. The new one is the control module that Whirlpool knew was faulty but did not let their customers know. The control module went over the weekend but I repaired it myself and do not have any more issues. I literally went in and tightened all of the hardware, removed and install the pulleys, motors pumps and replaced a lot of keep components with better quality. Guess that year the CEO made only 20 million rather than 19 million. Being an American company I was disappointed by the consumer relations people but everything is a throw away nowadays. Will not buy a Maytag or Whirlpool product again. Where has American product pride gone?

Remember the old movie classic Network, with the line, Im mad as hell and Im not going to take it anymore? Well, that is me and my new self-cleaning Whirlpool ranges that requires a manual cleaning kit (provided by Whirlpool after my purchase). I am angry enough that I have approached an attorney and I hope that if you have your own story about an AquaLift fail, you will include it on my website **. Thanks...

Buyer beware. There was a class action lawsuit filed for our Whirlpool dishwasher some years ago. The control panel shorted and or overheated on ours in February of 2021, causing it to emit white plastic smelling smoke. (Glad we were home when we ran it.) I opened the door to turn it off and it continued to run, smoke and spray water all over the kitchen. Called Fire Department. Filed a complaint with Whirlpool. They sent a repair person to inspect and take photos. Its been 6 weeks and still have not received a call from them. I bought a Frigidaire. It is made by Electrolux. FYI, Kenmore is also made by Whirlpool.

Bought this because it was a Whirlpool product and liked how it was supposed to work at the store, HhGregg in Downingtown. Anyway one week in we started having problems, clothes not being washed well, and constant problems of dripping wet clothes, like they were never spun at all. Would have to readjust all the clothes, respin, most times we have to that that every time we wash clothes and have to respin more than once and even then, clothes have too much water left in them, so it takes forever to get our clothes dry. We have a service contract with Sears, we have repairmen out a few times. Get told, dont wash towels in it, only do very small loads, supposed to be a large capacity washer, nothing wrong with it. Now its worse than ever, terrible product. I want a different washer, its rusting at the lid, its only at the most 2 yrs old, it was expensive and am very, very frustrated!!! I want what I paid For!!! Whirlpool, shame on you for putting out such crap.On to my next problem with a Whirlpool range, again bought it because it was a Whirlpool. We had our Kitchen remodeled and the range I had was white. We needed a stainless steel range, Bought the Gold series AquaLift convection oven. This is the most horrible piece of crap. The convection oven does not cook as a convection should, food takes forever to cook on convection, reg feature works faster and hotter than the convection. In my old range I used the convection feature always unless I was baking a cake. Then used the AquaLift feature to clean my oven, it was not dirty , but I like a sparkling oven, so followed the directions, set it to clean. It looked the same after it supposedly cleaned the oven. Nothing was cleaned, tried it again, it was a little more dirty, something had spilled. I wiped out the oven, used the AquaLift self cleaning feature again, same results, old oven, self clean, the oven after a cleaning cycle, only ash was left, wipe it out, it was spotless. So I called for repair, the repair guy was here about 5-6 different times, tried this and that, replaced a heating element in the oven, turned the temperature up in the oven, so now when I bake, I have to figure out what temp I need to put it on. Tried that, even admitted that the AquaLift feature was a bust. I contacted Whirlpool, I want it replaced with a different model. This range is about I and a half years old, want to replace it but again was very expensive. Its a terrible product, it cant be a coincidence, that both newer appliances made by Whirlpool are terrible!!!! Combined they cost me almost 3000.00 dollars. I feel that I have been ripped off definitely did not get the great products that I thought I was buying. No response from Whirlpool, no satisfaction. I want them both replaced or my money back, take them out of here, they are useless!!!!! I will NEVER buy another Whirlpool product again, and have told everyone I know about the terrible quality of these products.

We remodeled our kitchen and my wife liked Whirlpool, I didnt, but I went with her since she got a good deal with Lowes. We bought a microwave, dishwasher, stove, and fridge. I cant wait till all of it craps out! Going back to Sears! In less than a year I have replaced the stove and stove, the fridge sucks. The fridge already had a defect with a water leak, damaged my hardwood floors!!!! Still waiting on Whirlpool for my floors. The dishwasher never cleans, it always stinks. The stove does not self clean, the handles dont stay tight, shall I go on!

In a recent decision regarding the highly expensive, supposed elite performing Whirlpool Gold refrigerators, a group of unsatisfied Whirlpool owners who are tired of cleaning water puddles from in front of their new refrigerators have hired all automobile corporations to manufacture cars only available to the CEO, Executive Board as well as the entire engineering staff at Whirlpool.These cars will be guaranteed to run ok. However, once the car is heated up under normal working conditions, the cars will be guaranteed to leak oil all over whatever surface they are parked upon. We hope that this will not be an inconvenience to the CEO of Whirlpool; however, perhaps once you have destroyed your new garage floor, you will understand the nature of our complaint with your poorly designed and engineered Whirlpool product.While this letter will have no effect on my current defective product provided to me by Whirlpool, it makes me feel better and I have not had the attention span to listen to my wife complain while she is cleaning up yet another (whirl) pool underneath our fridge.

I purchased this range in 2010 and needed to replace the control panel/switch membrane in 2011 and it was covered by the warranty. Then I purchased an extended warranty and needed to replace the same part again. Then I replaced it again in July 2016. This part cost $147 and you cannot operate the oven without it. There is something wrong with the range that is causing the failure and the cause of the failure should have been fixed when it was under warranty but now that it isnt under warranty, Whirlpool has refused to correct the problem or compensate me for the cost to replace the part.

Whirlpool Cabrio Purchased 12-7-2012 - what a piece of junk. Does not get clothes clean, rarely does she even spin out properly. Called because it kept walking across the basement floor. Informed that was the owners responsibility, not the store (Feidens in Latham). Always had good luck with them, bought all my appliances from them. Now I heard a loud bang and she threw up - water everywhere. What a mess.Had purchased special patio block at Home Depot to even her out and every time I used it which was not too often, it acted like the space shuttle ready to head down the runway! Not too happy with Feidens attitude with regard to this purchase. Not going to call them to fix it. Not an ready to pay to listen to their guff again. Expensive machine never worked well since it got here. I always wished for a Whirlpool, be careful what you wish for! Junk, nothing but junk. Only 3 years old and I only do laundry about every 3 or 4 weeks. Live alone, so she certainly was not overworked.

If it were not for the fact that this refrigerator has a defect that Whirlpool has recognized and is replacing the unit for, I would give the unit 5 stars in all areas. I would buy another Whirlpool due largely to the companys willingness to recognize a problem and promptly take corrective action.

We purchased a new refrigerator and dishwasher about three and a half years ago. There are only two of us living in the house and we both work so it is not like we use our dishwasher every day. Dishwasher is Whirlpool Whisper Quiet III Gold model. About three months ago, the panel lights quit working but the dishwasher would still run. Now the blasted thing will not even turn on. Our ice maker freezes up and we are always having to ice pick out the ice and clean out the ice maker. Basically, we never use it because we are tired of the process of cleaning it just to have ice. Now after reading reviews, I do not want to fork out the money to have a repair person come in and fix the dishwasher which most likely will break down somewhere else. Plus the dishwasher tray has a lot of broken tips and are rusty and I have actually had to file a few to keep from getting stabbed by the sharp point. The previous dishwasher worked great and had been in the house for over 15 years. I wish I could remember what brand it was. I only replaced it because I wanted one to match the refrigerator. I am appalled at the quality of the Whirlpool products. I have to get another dishwasher and I have other things that I need to spend my money on rather than a dishwasher. I wont buy another Whirlpool product as of September 13, 2013.

I had my Whirlpool electric stove for about fifteen years, I have had a couple minor problems with it. The oven temperature sensor went out, I bought a new one online and replaced it. The stove top eyes get warped from uses. Really no big deal. Ive had good luck with it over the years. Its the standard 30 inch white. I paid over $400. It will probably last me another 15 years, I dont see why it wouldnt. But then I know how to fix appliances. I think the only reason why anyone would replace a stove is because of the color or it caught fire or wont come clean. The mechanical isnt a problem because you can rebuild them so easy.

Your Whirlpool French Door model # WRF993F1FM is a piece of junk... Had the fridge less than a year and had to have repairman come and fix it twice already... Would never buy Whirlpool Product again. Builds up ice in the refrigerator and then loses of most of the food in it. Leaks the water right onto the kitchen floor...really pitiful to spend more than 2000 dollars for a fridge that is a piece of junk.

My last fridge leaked all over the floor. Mice were living in it also roaches. My landlord didnt believe me though Ive shown him several times. He didnt want to spend the money. Luckily his wife came over and saw how bad it was so she got a new refrigerator for me and it has been a blessing ever since. It is just the right size for my apartment.

Purchased a gas hot water heater from Lowes in October 2015. Installed the hot water tank and two months later started smelling a faint gas smell coming from around the Honeywell box. Called Whirlpool and they thought it was the gas valve and replaced part, but had to pay $30 for overnight shipping. Had plumber install new part and did not fix the issue. Called plumber back out and he found a small pin hole size leak behind pilot light. Patched the leak and still had a gas smell coming from around the Honeywell box. Called Whirlpool back and after some back and forth was able to get hot water tank replaced, since it was only two months old and should not need any maintenance that soon. Replaced water heater with new tank and this tank has a gas smell coming from around the Honeywell box as well. We replaced all our lines and even had the fire department check out our gas lines. Could not find anything. I am still baffled as to why this tank has a gas smell coming from the Honeywell box. I cant seem to find anyone else having this issue. Whirlpool or Lowes has not been any help. Ready to unhook it and buy another brand. Anyone have this issue?

I purchased a Whirlpool cook ceramic cook top for our new kitchen. The very first time I made something (it was lentil soup) something stuck to the cook top. I have had a ceramic cook top before for 18 years - never had a problem until the whirlpool cook top. I cannot get it clean. I have tried everything! Such as stove top cleaner designed for whirlpool cook tops ($22), other cook top cleaners, the single edged razor, a scrubby sponge, steel wool, I even resorted to furniture stripper - NOTHING has removed this spot. I am ready to throw out this new stove top! What a huge disappointment this Whirlpool product is.

I bought this washer less than 2 months ago and I am devastated to say the least as they are not even remotely cheap. Appears that is doesnt come close to using enough water or enough agitation to get even 2 pieces of clothing clean. What good is 5.8cu (largest size tub) if you cant even wash a load sized for non HE washer. I am forced to wash a 1/4 of the amount of clothing now vs my previous standard washer, if I even want half cleaned clothing. I have tried every cycle with no difference.Doesnt use enough water but appears to spend most of the cycle time, filling with water. I know that sounds contradictory, but there isnt really any other way to explain it. Might as well not even have an (agitator), I use that word lightly here, as it does nothing to help clean the clothing inside. Pre-programmed cycles are not enough to do what you need it to do. Because of the pre-programmed cycles, unable to place clothing inside, fill with water, agitate a little and then stop or pause long enough to let contents soak for a while. I really miss being able to do this with my previous Whirlpool washer.It doesnt matter how little or how much detergent you use, the results are always the same, clothing comes out partially dry and dirty. Usually requires 2 or more wash cycles to remotely obtain clean items. Most items never even go under the water, no matter how much water it decides to fill with. I am so disappointed with Whirlpool with this fiasco they call a washer, with their name on it and they should be also. I have never owned any other brand than Whirlpool, so I didnt hesitate to buy this set, as I had wanted them for several years and finally made the decision to purchase and what a mistake this was. Will never make this mistake again. Whirlpool needs to correct this for every customer that has purchased these washers or risk ruining their reputation.

I purchased 3 appliances (microwave, stove, and dishwasher) on 10/22/10 when they were on sale at Sears for my soon to be remodeled kitchen. I did not have them delivered until 11/15/10 until contractor was getting ready for them. They still were not installed immediately. On 11/17/11, in the evening, the microwave stopped working. I called Whirlpool on 11/18/11 for service. Whirlpool will not honor the 1-year warranty since technically I bought them in October 2010 but did not even have them installed in my home for use until the end of November or beginning of December 2010. Common sense tells me the company should honor the warranty. Are products being made today to last less than a year before they go bad? To pay for a service call and parts, I can buy a new microwave (but you can bet it wont be Whirlpool).

We purchased a brand new Whirlpool refrigerator in December 2012. It is model # WRF989BAM, a French door style with the freezer in the bottom. We have had problems with this refrigerator since a few days after it arrived. The first occurrence was when we arrived home one evening to find water all over the floor, and food thawing out inside the freezer. Everything had to be thrown out or placed in a different refrigerator. I have no idea what that repairman did, but luckily that issue hasnt happened since. Something about the temperature controls. We have also had frost on the back inside panel, and it leaks inside the refrigerator constantly, so bad that we have to keep a large bowl inside to collect the water, and it has to be emptied two or three times a day. We have had two repairmen out to look at that. The first one installed a new filter, which seemed to fix the problem...for about a month until it started leaking again. They tell us these filters must be replaced every 3-6 months...interesting as it says on the refrigerator every 6 months. Regardless, we cant get a filter, or any other parts that the repairmen think it might need because parts take months to arrive. We bought this refrigerator under the recommendation of a technician who came out to repair the refrigerator we were replacing. Buy American he said. They last longer and the parts are easy to get. What a joke!

Aqualift is a Joke. We recently remodeled our kitchen and purchased a new Whirlpool range model #WFE710HOAE. It came with a feature called Aqualift Technology to clean the oven. The button you push to start it says Aqualift Self-Cleaning. I followed the simple directions and when it was finished I was surprised to find that nothing was clean. I tried it again with the same results. I had to then clean some of it with the enclosed scrubbing pad. You cannot use any cleaners except one that they also send a small sample of. In short, it was like the old days cleaning my mothers oven with a scrub pad and a lot of elbow grease. I spent 30 minutes getting it somewhat clean. I am so disappointed and mad that Whirlpool can just blatantly mislead consumers this way. No one wants to buy an expensive product such as this and have to clean it by hand. You get as good a result if you do not even use Aqualift. My last range lasted 20 years and all you had to do was take a wet cloth and wipe out the residue. Whirlpool is at best incompetent and at worse criminal and purposely misleading with this and other similar models and should recall or be forced to recall and replace these with a working technology. I am surprised that the Federal Government has not stepped in. I would be very supportive and would participate in a class action lawsuit on this matter. As I stated in the beginning, this product is a joke.

My husband and I purchased a Whirlpool Washing Machine & Dryer a year and a half ago. As of current, the machine has stopped working. The machine will turn on but will not agitate. It makes a horrible grinding noise. The type of washer we purchased was a WTW4900BW0. Whirlpool told us we should have purchased the extended warranty. But, I feel we should get more than a year and a half out of a machine that cost $650.

Our dishes always come out completely clean and without spotting. I dont like having to get down into the machine and clean out the filter/trap, so I pre-rinse everything that goes into the machine, so that might help. Regardless, this machine does an excellent job. This is the Whirlpool Gold Series bought in 2013. It has numerous settings, such as delay, varying cycles, air dry, heat dry, etc. All the features work as expected, but like most owners probably do, I leave it set on the same settings all the time. It does what I want and does it very quietly. This is a standard, under-counter, full-sized machine. The outside of the dishwasher is stainless and the inside has a plastic lining. The controls are at the top of the front door, so that leaves the front completely clean-looking. Love it.

We purchased our home brand new in June 2010 and with it came all Whirlpool appliances. We started having cosmetic problems with our over the counter microwave about 2 years later (model WMH2175XVS-2). The plastic casing around the door handle started to crack on the top and the bottom and now both pieces are completely gone as they fell off. The handle is still attached and the microwave is usable; however, it looks shoddy. To replace it, we were told by a Whirlpool authorized repair person that you would have to replace the whole door at a cost of $300 or more if you include labor. I am disappointed that this happened and that we cant get it repaired. It makes me think again about purchasing more Whirlpool appliances.

We bought our stainless and black Whirlpool stove last month. We love that its black topped, and doesnt show dirt. We love how the oven door seals, and the fast heat. What we do NOT love, is how easily the knobs turn. You barely brush against them, and gas leaking into the kitchen. I called for service. Our guy said yes, they turn easier than most of the stoves he has worked on. He called tech support from my kitchen, and I overheard the guy at the other end. His response was dismissive. I have had gas ovens for 20 years. They have without exception, had a spring type feeling to the knob. This stove has none. I am writing this so that if others are experiencing the same thing, they will see it is not their imagination. Something is wrong with the design of the knobs or some part is missing.

I just want to say that this washer is indeed a colossal waste of money. I bought an HE machine thinking Id be environmentally responsible, but the amount of times I have to re-rinse clothes negates that. Whats worse is that clothes come out dirtier than when they go in. Thats right--just put a brand new set of sheets in the washer and when they came out, there were dissolved detergent marks and gray, linty patches all over them (this using warm water and a soft gel detergent)--resembling dirt you might get from hanging clothes on a mildew clothes line. I cant tell you how many times I need to re-run the drain and spin cycle. This wastes time, water and quality of life. Id try to re-sell it on Craigslist but wouldnt want to subject anyone else to it--not fair even at $100!Updated on 02/23/2015I wrote a review in September 2014 on the Whirlpool cabrio model WTW5600XWO. To update the community on my recent customer service experience with Whirlpool: I wrote them a letter a few weeks ago stating that I dont expect them to follow up but wanted to let them know I would be buying Bosh products from now on and reiterating my anger at needing to miracle brush any dark piece of clothing after it goes through the cabrio. My letter specifically said I did not expect customer resolution but wanted to express what a rotten product they produced and marketed. They called back leaving a message to the effect: We apologize want to help you but need to speak in person. Please call [toll free number] and have your make and serial numbers available. I called back, and after waiting on hold for 10 mins., the rep took my model and serial numbers, said, Oh I see your letter. Please give me a moment to review it. Then I was told there was nothing she could do. I do apologize for your frustration. I couldnt BELIEVE they would bother contacting me only to make me go through that charade-- They are PATHETIC! I say boycott the company! Well, I certainly will.

The dishwasher is noisy and the latch which holds the soap, at times sticks. When we think it is done and ready to unload we need to run it again because the latch that holds the soap DID NOT open. Not good.

I purchased my whirlpool washer on 01/24/2011 and I purchased a 5 yr extended warranty at the time of purchase. My washer broke down. I called the whirlpool co. After 5 mins getting through the phone prompts and another 30 mins on hold I finally spoke with a rep name Ashley who state that there was no account or record of my warranty. She connected me to another department where I spoke with Eva. I was advised that since the company that sold me the warranty was out of business whirlpool would set up an account for me if I faxed the information documenting my original purchase. I faxed the information, waited three days without a response. I called today went through the phone prompts and could not reach the reps I spoke with before. The reps today were not helpful and refused to even try to get me to the reps I spoke with before. I was advised that the previous reps provided inaccurate information.If an appliance comes with a one year warranty and a consumer purchases a 5 yr extended warranty should it be added to the 1 yr or is the first year included in the 5yrs? Wouldnt it only be a 4 yr extended warranty if that were the case? I am very disappointed in the lack of quality of my washer and misrepresentation that was communicated by whirlpool reps. At the very least they should answer the phone promptly and honor the commitment to repair products. This is the case number (**) I was provided the first time I called, but it is not recognized by the reps I spoke with the 2nd time. I was provided 866.368.6478 as a contact# and a fax#. I faxed my receipts to that number as instructed.

I bought the Whirlpool model e2h50rd045v electric water heater to replace my failing gas water heater on July 21, 2014, and had it installed a couple of weeks later after a little over 3 years of use. The water heater is still working with no issues or major problems. I'm happy with the decision to purchase this water heater.

Purchased 12/15/14 > Two weeks. Freezer 1/2 working, no cooling refrigerator. Contacted whirlpool, a service tech was sent out, tech contacted factory for assistance. Factory service had limited information on new production model, replacement part availability unknown. 48 business hours to conduct research. Six days to figure out what part to order/replace. No further assistance will be provided by whirlpool.

I bought a Whirlpool gold side by side with freezer on bottom and the ice maker in refrigerator part in March of 2013. Ice maker dropped ice one time. In 5 days Lowes brought me a new one out and swapped it because it was in their 7 day policy. Ok this one worked good for about 2 months. Ice maker quit again. Service came out, changed out some parts that didnt work. 2 months roll by the new parts they ordered came in. Service came out again, put those parts in. Worked for about 3 weeks then stopped again. 3 times new service guy comes out and replaces some more parts and he had the wrong motherboard so guess what, had to order. It took 4 weeks to get it here. They came, put it on. It worked for around 2 months. I asked Whirlpool for my money back, they said that that was not a going to happen. I asked for another refrig, they said they would have to have 3 more service calls on the frig before they could do that. Well I have got a $3000 dollar refrigerator that has no working ice maker and Im sick and tired of the runaround. Whirlpool sucks. I will never buy another thing with their name on it. Matter fact I wouldnt take it if you give it to me. (Why) you ask, because in a short time Im going to have to haul it off for junk and its not going to bring nowhere near what I gave for it at the scrap yard.

Whirlpool has always been a quality product in my household. I had Whirlpool microwave prior to the one I recently purchased. It lasted 10 years and was used frequently and always on daily basis. It worked like a dream and I would never purchase any other brand!

I would not, at this time, even really give this product 1 star, but that was the lowest rating allowable. We purchased a Whirlpool Gold French Door Refrigerator at Lowes a couple of years ago after our Amana was toasted by a close proximity lightning strike. (It got more than just our frig, but the replacement frig is the only item we have had issues with.) We even got the extended warranty thru Lowes for the unit. Shortly after the extended warranty expired we started having issues with the bottom freezer door icing up. We thought that possibly the grandkids had not shut the freezer. So we cleaned up the ice around the door, but the problem persisted.The ice cream in the freezer was rock solid, to get it out of the container you had to put it in the microwave for a couple of minutes. The items in the frig were also frozen. So we emptied the frig and freezer, unplugged the unit and let it sit for a couple of days with the doors all open. We then plugged it back in and hoped for the best. It seemed to be ok for a couple of days then the ice on the freezer door appeared again. At this point, I contacted Whirlpool to see who was a licensed repair company in our area. I contacted the licensed repair service, explained my issue, they got the model and serial number info and ordered what parts could conceivably be the culprits.The tech came, the unit was frozen up, all the vents in the freezer were showing icing. So he removed the back of the freezer compartment and thawed the unit out. At the same time I mentioned that the ice maker had quit working, he found that the wiring connection was not properly connected and fixed that while he had all the stuff out. After re-assembly he ran all the diagnostic tests Whirlpool lists and found everything passed. Since the boxes of parts had not been opened they could all be returned to stock. So no charge for parts, as he could not find indication that any were needed.So 1 service call at $100 and it appeared that maybe the issue was resolved, not the case. Not even a month later, issue re-occurred. No grandkids had been there, no instance of the freezer possibly left ajar. Another service call, and by the time the tech arrived, since I had unplugged the unit and emptied it again, all the frost/ice was melted. $100 for a service call, tests all came back as nothing indicated as not functioning.So if I dont put too much stuff in the freezer or too much stuff in the frig it will run without freezing up for about a month. Oh and weekly put it into the defrost mode a couple of times. Now it has started making a tic-tic-tic or rat-tat-tat sound to the fun and games. If the noise is non-stop, it only stops when you open the freezer door. Leading me to believe it is a fan. (Correct, I was told by the local Whirlpool licensed repair facility.) I have spent the weekend, again thawing out my unit in hopes that the noise will cease. It is loud enough to be heard at the other end of the house.No such luck, so I spent an unproductive 1-1/2 hours on a call to Whirlpool yesterday. The larger part of the time was on hold waiting to talk with someone, anyone. Due to our unusually high call volume, wait-time is long today. Thank you for your patience. To retain your place in line, do not hang up. Finally, I got a rep named Karen, who sounded like she was almost asleep. She had very little to offer except, Im sorry you are experiencing these problems. I have no record of previous complaints like yours on record for this model of our product.Hello, I found 929 reports of the same issue on Consumer Reports. Oh, you cant believe what you read on the internet was her response to that tidbit. She offered to sell me a Repair Plus 1 Plan for only $359.95. A licensed repair service comes, repairs your unit and the plan gives you ONE YEAR of peace of mind. Lets see... I said... so you are offering me an extended one year warranty? Oh, but it comes with a repair first then one-year peace of mind. Seems that Whirlpool has moved into selling warranty extensions rather than fixing the issues with these Whirlpool Gold French Door refrigerators. With what I have already paid for service calls added to this Repair plus 1 Plan, I would have invested $$$ enough to BUY A NEW FRIG that is not a Whirlpool product.Seems a bit foolish to me. So Whirlpool is not admitting that there is a design or manufacturing problem with these units. Even the ones sold just this year seem to have the same issue. They have not corrected this and it appears they have no intent to do anything about it. She did indicate that they had a known issue with the drain and that a fix was offered for that (a redesigned drain unit could be installed). But since I was not getting ice build up on the bottom of my freezer compartment I did not appear to need the redesigned drain unit. Her evaluation of my issue was that the drain did not appear to be a problem.So after a fruitless call to Whirlpool, oh and they did have my previous emails concerning my issues on file but did not consider my complaints to be part of a known issue, I have the local tech coming back to see if possibly there is something, anything to be done with this refrigerator. So another $100 at least, likely no resolution if the service tests all come up normal again! So when the tech comes, I am going to ask him to contact the service engineer that he is supposed to have the contact info for (per Karen at Whirlpool) and see if he can get any resolution to my issues by using that service engineer.

This was a substitute for model I actually wanted, I was told the one I would receive was the newest model version of the model I wanted. What that meant was it was the stripped down version. It does not get clothes clean nor does it spin/balance the load which causes it to walk around the room. It is only 9 months old and I need a repairman.

I purchased a new Whirlpool Cabrio washer/dryer set 2 1/2 years ago (Jan. 2009). I have 4 kids and do lots of laundry. This is THE WORST appliance, namely washer, I have ever owned! I so wish I had researched this product more. I ditto everything that has been said about this washer. It tore up so many items of clothing, I lost count and does a horrible job of getting stains out. I contacted Whirlpool on several occasions only to be told that they would send a technician out to see if there was something wrong. The technician would report that the washer was working properly and Whirlpool would then tell me, sorry, we cant do anything about it. I asked them if a washer was supposed to clean your clothes and unravel them? Yes, it is supposed to clean them. Well, its not doing that. No, it is not supposed to unravel and destroy them but well, it IS doing that! Therefore, the washer is not working properly. Just because a technician can not physically find something wrong with it, doesnt mean it is a poor functioning washer. This company should better learn very soon that you must stand behind the QUALITY of your products or you will soon be out of business. I will never purchase Whirlpool products ever again nor would I recommend it to anyone!

I like the looks with brushed stainless steel and black. The most difficulty was getting someone to help get it and load it. But other than that, Ive had no problems with the dishwasher.

We purchased a Whirlpool Duet Sport Front-Loading washing machine December 5, 2006. Approximately six months later, the machine would not come on! Service determined the motherboard was faulty. Since it was under warranty, they replaced it. We continued to have the same issue with turning the machine on. The technician instructed us to hold the start button down for a minute or unplug the machine to reset it. The problem persisted. Now, we are told it needs yet another motherboard. Cost - $500! We paid about $650 for the machine! (The manufacturer only offers a one year warranty on the motherboard) What incentive do I have to purchase this part? After all, Whirlpool only warranties it for a year! That in itself, tells me they cant guarantee the quality of their product.

I have had our Whirlpool Cabrio washer and dryer (CU0771356 and MU0803512) for four years. Our trouble started when the machines were 14 months old. The numerous error codes have been fixed by replacing boards, the bearing has went out, and the entire tub has been replaced. The dryer has had two service calls for going out. Now, both are out again. The washer pump is bad and the dryer has stopped heating up. Where is the class action lawsuit?

I purchased my Whirlpool refrigerator in March of 2011 and the ice dispenser failed in early April of 2012. I called Whirlpool and asked for a repair, but they refused, saying the refrigerator was out of warranty. Being a handy person and upset about the failure after only just over a year, I took the dispenser apart and found that a plastic part had broken and caused the ice door to become unhinged. I called Whirlpool back and explained what had happened, but they refused to help again. They transferred me to the parts department where I was told that the part that was broken was not available and the only thing I could do was replace the entire door! Not only is their product poorly designed, but it is also not easily repaired. I will never buy another Whirlpool appliance.

It’s a great stove. I love the glass top. Only dislike about mine is that it doesn’t have the self-cleaning option. I’m very weak in arms and have back injury so bending over to clean it myself is not possible.

OMG. We had just purchased a house in Clermont Fl. At Appliance Direct on Citrus Tower, worse experience. Imagine my husband and myself had recently retired. Therefore we wanted to make sure whatever we purchased was to last since its not easy to replace anything on our fixed income. A few mos later the ice maker would make noise in the middle of the night and would not fill up completely. 1 yr it stopped making ice completely. We went to Appliance Direct only to find out that nothing could have been done. We purchased the extra warranty for approx 391 dollars. We then were told by Whirlpool that we would have to wait 60 days. The time came and the customer service now tells us that the breakdown happened the same month we purchased the warranty so we would have to pay ourselves to have it fixed. We went ahead and paid for the repair.A few mos after the ice maker stopped again and the bottom freezer would not freeze anything. Our food spoiled etc. We called Whirlpool now that the warranty was now ok. We had to wait for an appointment with the company of their choice. The repairman came and stated that the part had to be ordered before we can get ice and freezer working. Waited almost 2 weeks for that. Repair done and soon after, like 4 days later we still didnt have ice. Called again, another company was sent... all over again we waited for 2 parts.. He assured us that we should be good. 2 mos now were getting half capacity ice and freezer doesnt freeze everything. Ice cream is a no no.So much money (2500 dollars) paid for that piece of junk. The repairman told us “forget about replacement, the company will send a repairman once a month if they have to“. Its frustrating and some days I wish I could just put it on the sidewalk for the garbage truck. I cant afford to go out and buy a new one (of course it would not be Whirlpool). In the meantime this company Whirlpool is making all this money from selling these junk. I am mad like hell and tell everyone to stay away from Whirlpool. I wish Id purchased a Samsung instead. I could climb the top of a mountain and shout: Dont buy Whirlpool.

I see that I am not the only one with the same pilot problem. I just purchased this new model that came out last summer. I bought my new water heater in September and just this past weekend, it messed up. I have not had it for 8 months. Whirlpool sent out a technician yesterday and he said the assembly is not good and the pilot would not light. Well they sent me a replacement part and they are coming out today to install it. The funny thing was that the technician said, Oh, these are hard to work with. We have a lot of problems with these models and they just came out last summer. Its the on that has the little box and you push the pilot button in and hold it until the red light comes on. Anyway, he said he didnt carry parts for that one, only the old ones which last longer. The ones that have the black round circle that looks like a thermostat. I said, Really? Well the reason I bought this water heater is because my last one that I bought 2 years ago kept having the same issue. Whirlpool sent me the assembly with the pilot and all 3 times and would never replace it. I got tired of it always messing up so after having it for 2 years, we just dumped it and went and bought this new model. Here we are 8 months since we bought it and the same thing is happening. I am so furious. I am pissed off that they dont recall these if they are defective. Why do they keep selling them if people have problems? My cousin called me a couple of months ago and asked if my husband could check her water heater and its the same type I had and it was doing the same thing. I will never buy another Whirlpool water heater again.

All of sudden without any notice there was such a clatter. We dashed downstairs to see what was the matter. My washer Cabrio was on its side off balance. I hollered what is the matter. We sit it up, see the back side bulge out and with some searching we discovered the balance thingy was broke. Now I bought April 2012 while going through Chemo May 2014. I burying my washing. Call Whirlpool. Well they say I file this away sorry about your luck - lol. Do not buy this washer unless you want another one in two years junk and they will not help. Well they will if you give them more. The 1400 dollars I already gave them for the set is not enough.

After 6 years, Our $2500 Whirlpool refrigerator stopped cooling and would not dispense ice. Since we had purchased a Whirlpool extended warranty, a Whirlpool authorized technician replaced the compressor and informed Whirlpool it also required a new door that included an ice dispenser. A door was not available so Whirlpool refused additional repair and refunded the $400 purchase price of the warranty. Meanwhile the refrigerator stopped cooling again and Whirlpool refused any additional obligation. The refrigerator was now non-functional and we had to spend $3500 to get a comparable refrigerator. The moral: 1) Whirlpool makes very expensive refrigerators that have about 30% of the life-span compared to earlier vintage refrigerators. 2) They know this and will promptly refuse to warrant their product if it is to their benefit. Shame on you Whirlpool for using your corporate leverage and shady business practices to manipulate your customers.

Bought the HE Whirlpool Cabrio in 2013 after having my old agitator Maytag for 19 years. After reading the other reviews I do not feel alone. An awful washer, a year after our purchase the spin cycle is so loud we have to close the laundry room door. Now it has been leaking into my basement. I called a repairman, explained my problem. He suggested to junk the washer, it will cost more to repair than buying a new washer. In addition my clothes did not clean properly, soap stains on clothes because it does not use enough water. This was about $1000 purchase that lasted less than 4 years! I am done with Whirlpool and suggest to anyone not purchase a HE washer, nothing like the old style agitator washers.

When washing towels or a blanket or quilt, anything substantial it wont spin the water out of the laundry. This washer is only 5 months old.

A Whirlpool hot water heater in an apartment I own would not stay lit. A plumber came to service and told me I needed a part from Whirlpool and that no one in town carried them. I called Whirlpool and after providing all information about the unit, she informed me that she would not send me the part because the serial number was not registered in my name. I explained to her that I purchased the building and did not install the water heater that a prior owner had installed it. All I wanted was a repair part. The Whirlpool rep refused to sell me a part unless I could provide a bill of sale where I purchased the tank. The part cost $41 which I was more than happy to pay for regardless of any warranty coverage. I have an obligation to provide services to my tenants. Being unable to repair the tank for a problem which appears to be commonplace for this brand, I had to replace with a new tank at a cost of $1380.00.

I am writing to you all today to urge you to not purchase Whirlpool products specifically Whirlpool 2-cu ft High-Efficiency Front-Load Washer. I purchased a front loader washing machine for our tenants through Sears back in June of 2013. When it was hooked up it had an error code on it so we contacted Sears and 3 weeks later they sent out a repairman telling us it needed a new motor (this machine had not even washed 1 load of laundry). They ordered the part and Sears paid 1200 to replace a part on an 800.00 washer.....yeah I know dumb right. Well the part replacement did not work. (Surprised) They ordered and delivered a new washer 1 month later....same error code. Lets try again with another washer......same error code. How about another one......water would not stop running into the machine because the sensor was broken. Wait we are not done how about another one.....same error code. No I am not kidding, 10 months later 5 washing machines and my tenants have yet to have been able to wash a single load of laundry. I have been reimbursing my tenants every month for not having a washer for the past 10 months. I finally had Sears reimburse for the washer which they will pick up soon. I am out all the interest for the past 10 months for a product never used. To top it all off I called Whirlpool directly to see if they would be willing to at least give me a coupon for any amount toward the purchase of a different washer. They told me quote We dont do anything to compensate our customer for their troubles. That is the icing on the cake folks!!! I will never purchase another Whirlpool product and I encourage you all to not as well. I want to show them how not caring for their customers can impact them. Please share if you can, but more importantly please pass the word!!!!!

I replaced a 15 -year-old propane water heater with an electric on 02/01/14, due to the high propane prices, $6 a gallon, and because I felt the heater should be replaced. After installing the electric water heater I filled with water purged all the air out, powered it up, went thru diagnostics and heated water to 120. After an hour I turned on the hot water at the kitchen faucet, hot water was there but not for long, water got cold,.I troubleshot the problem back to the anti-scald valve installed 15 years ago when I had a professional install the first tank. By placing my hand on the hot water line coming out of the tank, I found the water was indeed hot before the anti-scald valve, after the valve the water was cold indicating to me the valve was not functioning properly. I went to Lowes bought the parts to bypass and removed the valve, went home and in another hour had the problem solved! I wondered why I had to turn the temp upon the old heater to get hot water! I am very happy with my electric water heater, not only did Lowes have the last one in stock, it was on sale $100 off regular price, it is a digital controller type with water temperature setting on the front. I checked the temp at the water faucet in the kitchen. I had it set to 120, the water temp out was 119.8 on my digital thermometer. Water was too hot so I lowered it to 110, perfect temp for a hot shower. Even if the thing uses more electric than it should I still save because the fact of propane is so high I couldnt see spending $600 for 28 days of propane, versus $400 on a new electric water heater. I would rather pay a higher electric bill than feel I am getting ripped off with the propane dealers! Also there is absolutely no residual heat loss. This is well insulated even comes with pipe insulation!

We bought the Whirlpool top loader washer and the drum broke down and after several attempted fixes it was replaced by new one as we were being financed through a business. So here comes the new one - same exact washer. Not only did it not clean well (normal soiling) then it goes to ul which means not balanced... not because clothes arent but because the thing that balances - it went only after a yr!! It would also keep filling draining again to no drain leaving clothes SOPPING wet... So very disappointed to say the least. What a piece of junk this washer is!! Its going to the curb tonight and being replaced by GE - NO MORE WHIRLPOOL AGAIN !!

I dont know who is the bigger idiot. The designer of this washer or me for not reading the countless bad reviews. I bought a Whirlpool 4.3 CU FT TL WTW5000DW machine on 7/19/2015. It does not come close to cleaning clothes. It now takes me three times longer to do laundry because I have to check every piece of clothing for any stains. These are minor stains mind you but, they will not come out unless I use something like Spray and Wash. My time is valuable, maybe I should drag my clothes to the river and beat them on a rock. Very disappointed.