We bought a new Whirlpool gold gas stove. We had just finished redoing our complete kitchen, and thought it would be nice to replace appliances. I thought Whirlpool had a reputable name and good service record, but clearly, I should have checked. Three months after installing the stove, the handle pulled right off the door. We called the service tech who came in, took the door apart, and replaced the handle, but for some reason, installed different and incorrect screws for the door. Over the next 7 or 8 months, the handle pulled off twice more, and we repeated the cycle. At this point in time, we had been experiencing a situation where the stove would shut itself off. Bear in mind, it is less than 18 months old. Even now, the oven heats, and mid way through cooking anything, it decides to shut itself off. Clearly, there are issues with Whirlpool products, and when I called them, they want to do nothing about it. They jockey me around, from one service person to the next, frustrating me as I have to retell the issues to each new individual, and then they only tell me a replaced board, which would cost more than $600, is the way to go. Ive had this stove for 2 years, and it is seriously the biggest piece of garbage anyone ever put out on the market. Apparently there are no recalls on it, and so apparently, Whirlpool is more interested in ripping off their customers, than standing behind their product. I am currently seeking permission in a local paper to write a public service piece. I hope people will read it, and avoid this company at all costs. I hope whirlpool enjoys it. I dont know how they have turned a blind eye to all these complaints. As far as what I have read, with regards to other whirlpool problems, exploding glass, dangerous fumes, etc. They should be investigated, because what they are pulling off is criminal. If I want someone to steal from me, Ill leave my doors open, and let them come take me for what I have. I dont need to support a company that is stealing from me, while they wear smile on their face.

We purchased our refrigerator new in 2014. After only 4 years and taking meticulous care of our Whirlpool Top Mount Refrigerator, the temperature regulator stopped working - and the condenser fan rang constantly. The refrigerator couldnt get below 50, and the freezer vacillated between 17 and 30 degrees. We live in a somewhat remote area and could not find an appliance repair person to look at it. So we had to purchase a new appliance. Needless to say we did not choose Whirlpool!

Refrigerator stopped cooling... Paid $200 to have it diagnosed... Cost more than a new refrigerator to get fixed...$14,000. Refrigerator was 7 years old, energy star. How can it be energy efficient if it was made to last only seven years? How much energy is wasted making new ones to replace the broken ones, that cost too much to fix. Energy star. What a scam.

I purchased a brand new 2019 Whirlpool side by side refrigerator in October of 2019 for my new house. Yes, that was 2.5 years ago. HOWEVER, I live alone and hardly ever use the ice dispenser. Maybe, it was used 20 times in 2 years. The ice dispenser just stopped working and today I notice the refrigerator is not even making ice! What a piece of garbage!

Purchased a washer on 8-29-2010. On 2-15-2012 transmission went bad. I called Whirlpool, they will not stand behind the product and wanted me to buy a warranty and then they will come out and repair the machine. Great customer service. Build a bad appliance and get the customer to pay for warranty. Do not purchase Whirlpool.

I have owned the machine for 1yr and 6 months, bought new from reputable company. The washer always had kind of a clunk sound which the manual says is normal. Clothes would have white marks and streaks after was but disappear when dry. Clothes would seem damp, never like they were completely washed. Went to do a load last night and thats when it stopped working. Powered on, cycle selection was fine, lid locked, typical clunk noise, then nothing, no water. Paused the cycle, lock lid light flashed but didnt unlock. Machine powered off on its own and unlocked. I powered it back on after 30 minutes and it wouldnt let me change the cycle, panel selection was frozen. So I powered it off and contacted repair. They think its the water inlet? Pending repair to see for sure. This is not OK! I had an older machine from the 90s that was still working before I bought this one. So sad to have this type of product from this company.

Refrigerator Model ED5FVGXWSO2 - After owning it for a couple of years, we decided to do a super cleaning and remove all the shelves. When we took the shelves out, I noticed that the plastic support tracks were all cracked. I called and complained to Whirlpool and of course the fridge was out of warranty but heres the good part - The person on the phone asked me Did you put heavy things on the shelves? OMG My response, trying to think of the heaviest thing possible, was, Like milk cartons and juice? She even said There was likely a bad batch of plastic when the shelves were made. I was a big fan of Whirlpool. Great value etc. but I will never buy from them again. Shelves should last the life of the fridge!

I purchased a new Whirlpool Cabrio washer/dryer set 2 1/2 years ago (Jan. 2009). I have 4 kids and do lots of laundry. This is THE WORST appliance, namely washer, I have ever owned! I so wish I had researched this product more. I ditto everything that has been said about this washer. It tore up so many items of clothing, I lost count and does a horrible job of getting stains out. I contacted Whirlpool on several occasions only to be told that they would send a technician out to see if there was something wrong. The technician would report that the washer was working properly and Whirlpool would then tell me, sorry, we cant do anything about it. I asked them if a washer was supposed to clean your clothes and unravel them? Yes, it is supposed to clean them. Well, its not doing that. No, it is not supposed to unravel and destroy them but well, it IS doing that! Therefore, the washer is not working properly. Just because a technician can not physically find something wrong with it, doesnt mean it is a poor functioning washer. This company should better learn very soon that you must stand behind the QUALITY of your products or you will soon be out of business. I will never purchase Whirlpool products ever again nor would I recommend it to anyone!

I have the stainless steel Whirlpool Gold appliances. They look beautiful but do not work for long. For one, the dual burner never heated properly on the cooktop. I just worked around it. The oven vent on the cooktop left brown marks on the stainless facade attic top by the clock. Ive read some have melted this area. Then after 2 years, the entire front glass door and handle fell off when I opened it. It not only fell, but the cheap plastic lip that holds the door on cracked so it is impossible to get back on. So, since I cant afford a new stove. Im stuck with this horrible looking mess in my kitchen.

This is a good looking, inexpensive stove/oven. Stove top has four burners. I liked the split grates on the stove top. Its easier to remove and clean. I do not like the rubber seal on the oven door. I am used to the heavier duty seals on most oven doors.

Let me just start by saying I have multiple Whirlpool appliances, and I have always bought Whirlpool appliances in the past. I bought a refrigerator 3 months ago, and it quit working. So, I called Whirlpool to come service it. The service repairman said someone left the freezer door open and it froze up. Two days later, I had to call them back again, because now, the fridge part was not keeping food cold. He came back out and told me it was the compressor. I then in return called Whirlpool that afternoon, and they refused to replace it saying they had to follow their Warranty Policy and they would call me back on Wednesday. They did call back on Wednesday and told me they had located the part. I got a call on Tuesday of the following week and was informed they could not locate the part. I called Whirlpool the next day, and they told me they would have to send it to their Exchange department for review and I would hear back from them in 3 business days. I asked for them to rush my request, but they told they have no way of doing that. I will never buy a Whirlpool product again!

Whirlpool ADP100 wh. A few programs, washes well, dries ok, not great but ok. Standard free standing size, 60 x 85 x 59 cm. The washer itself is fine, but oh the cheap moulded plastic parts, utensil basket, water arms etc, so poorly made. Its amazing that a company would use such poor quality and design to save what can be a few cents on the overall product, personally I was disgusted at the cheap crappy plastic bits.

My Whirlpool dishwasher is not old. It has hardly been used, and the board is bad. My washing machine, a duet, is not old, and the knob to turn it on broke. I am returning the knob to Whirlpool. Perhaps they can duct tape it and make it work on another machine and make big dollars on someone else that buys their junk. This is the LAST piece of junk that I will ever buy with a Whirpool name on it.

I have owned a Whirlpool Cabrio HE WTW6400SW3 for two years and have had nothing but issues from the start. Control panel was replaced twice under warranty. Also the clothes (socks underwear) were under the tub blocking the drain. This is not covered under the warranty. I was told by the repairman that this is the usual issue. He told me they took the front loader design and just stood it up with no protection from garments and coins getting under the tub, through the under tub filter often and into the drain pump. You are kidding me? Almost $1000 for this washer and its so ill designed. I have read forums that this has been an ongoing issue for several years yet Whirlpool continues to build these. I dont vent to forums often but just now I finished removing the tub to remove 2 socks and 7 cents. Also, I had to remove the drain pump and found another 16 cents inside it. So far the pump has not been ruined but this time water is coming out from the machine so will probably be ordering another pump for it as well. The wife wants it out of the house tomorrow and not another cent spent on it. But it is only two years old. What do you do? If you are reading this because you are searching for a new washer do not purchase a Whirlpool! I have gotten nothing but grief and was put off by their customer service dept as well. I guess after fielding so many calls about the same thing they have been told to just put all the calls off as no big deal. I am sure Whirlpool is making a killing off the sales on this unit. The claims made during the sale convinced me. What a joke. Look around the internet and you will find hundreds if not thousands of the same issues.

I bought an whirlpool stove from conn store in 2007. The oven hasnt work right since day one. They send different people out to service it - still dont work the right. We smell gas when we try to light it. It wont come on 90 percent of the time, sometime we have wait a while to start it. They refuse to exchange from day one, we cant afford to throw our money away so we do more top cooking than bottom.

I purchased a 12 year warranty, high end Whirlpool WATER HEATER (OR SO I THOUGHT AT THE TIME) through Lowes in 2014. Model ND50T122-403. Six years and multiple service calls later it is broken again, this time for the final time. I am ripping this garbage out. So livid with this company that could give a rip about their customers. Three years in to my 12 year warranty it started giving me problems. Horrible HORRIBLE customer service. They will insult your intelligence. Whirlpool will not honor the warranty or stand behind their product. They just take your money and basically give a shrug of the shoulders or worse blame you for THEIR TERRIBLE product failing. It may be unscrupulous and unethical but I guess saves them a pile of money which is what they seem to only be out.The Service Tech that came for the 4th time to repair it says they see this all the time in Whirlpool water heaters. Its a Design Flaw they say. I dont know about all that. I just know when I have been swindled. The electronics are garbage. The pilot light when it goes out is not easily reset as others have mentioned on this site. Will stay lit for while and then shuts down. Whirlpool says, despite reams of evidence to the contrary it must be a safety issue in the install, which they have absolutely zero evidence of therefore, they are not honoring the warranty. They are Blaming the installers, according to our service techs who tried to order the part thats supposed to be under warranty.The original installers, by the way were from Lowes, the outfit that sold me this hot mess. Another Class action lawsuit seems ripe. Or perhaps the consumer protection division from each states Attorneys General would be interested in protecting their citizens from practices like this. Lowes is complicit in allowing it, failing to protect their customers and not calling Whirlpool out for it. I cant think of a more deserving target of consumer protection than Whirlpool. A truly horrible, expensive experience. See the Whirlpool logo and RUN - - DO NOT WALK -- THE OTHER WAY!

I posted about our problem with the Whirlpool water heater on the 20th. Chris ** of Whirlpool called me back. He totally took care of the problem and got us back working. After 3 years, our problem is resolved. I am grateful to Chris for finally resolving the problem. He was professional, courteous and knowledgeable. Thank you.

I purchased my Whirlpool washer and dryer Cabrio Platinum model in September of 2014 from Lowes and have never been so disappointed in a washer in my life. Not only was it the most expensive washer and dryer set I have ever purchased but it is the absolute worst in performance. It has destroyed most of my clothes and linens, doesnt get them as clean as my former Samsung front-loader, and is constantly twisting up the clothes, getting out of balance and requiring me to adjust the clothes once or twice during each wash cycle. On recent research, I have found that I am not the only one experiencing these problems. Whirlpool should RECALL this series entirely! And I intend to post this review every place I can to prevent future sales of this horrible product.

Had the fridge 5 1/2 years. Freezer quit working was told by 2 different repairmen it would cost $800 to repair. Called Whirlpool, was on hold 45 minutes, literally, both times I called. They could not help me. Called the corporate complaint line. The man I talked to was such a smart **! I finally said I cannot believe you are talking to me like this, I have bought Whirlpool for 35 years. He backed off slightly. Still couldnt help me. BTW, I LOVE my new Samsung refrigerator! Will NEVER buy Whirlpool again.

We purchased a Whirlpool French Door Bottom Mount Refrigerator on July 14, 2014. Price $2,139.99. We chose Whirlpool because they have always manufactured and stood behind their products. Hah! We will NEVER purchase another Whirlpool product or even a product made by Whirlpool. The refrigerator quit cooling over a week ago. After calling Whirlpool service center they set up an appointment for a service call. The repairman came out said it was the refrigerator fan motor and another piece. He tried to order both but was told the parts would have to come from Lakeland, Florida and it would take about 5 days or so to receive them. We called Whirlpool. After being on the phone forever they finally said they would overnight the part to our home address then we should call the repairman to make a return visit. We received the parts last Thursday, called the repairman and he couldnt make it out here until today. When he got here and started to replace the part he discovered Whirlpool had sent the wrong fan motor. He called Whirlpool and they said the part was on back order and it would be shipped in 5 plus days or so. Both my husband and I talked with Whirlpool and the only thing they were willing to do is if they find the part they will ship it overnight then we would have to call the repairman and schedule another service call. They did say if we found the part they would reimburse us for the part. They wouldnt talk with us about replacing the fridge, etc. I will be out of a refrigerator for what looks like 2 plus weeks and this is not acceptable service from a company like Whirlpool. Pretty much everything in our fridge has gone bad. Whirlpool is not even willing to compensate us for our loss of food. They said all they could was offer us a 6 month extended warranty. We are completely unhappy with their service or rather lack thereof.

I have owned my Cabrios for over a year. They have given me no problems at all! I keep them cleaned with Affresh, even though Ive never ever had a smell in them. Also, I have never ever had my washer or dryer not do its job!! My clothes are fresh as a daisy and clean. I bought my Cabrios because my father purchased his first set and raved about them. So, I used his to try them out. Absolutely wonderful machines!! You get more area without those crappy agitators in the way for one thing. Always fresh water, not washing in the same filthy water, yuck! It wasnt but maybe 4 months later for our new house that we got our Cabrios. I insisted on them! LOVE LOVE LOVE my Cabrios!!!

My $2000 Whirlpool oven broke after only 2 years. Whirlpool only stands by their product for 12 months because they have no faith in their own product. They want me now to reward them with more money to purchase a years warranty.

Electric hot water heater model E40H6-45-100 - Purchased at Lowes. Husband installed, tank filled, no hot water coming through house lines. Called support center several times after trying each recommendation that did not work. They kept saying it was a plumbing problem. My husband is very smart when it comes to electrical and plumbing. He has done numerous repairs to our homes over the last 30 years we have been married. He knows what he is talking about and told the support tech that he believed it was a faulty water heater. She immediately said the units are all tested before they leave the factory. The final step was to remove the nipple that the hot water flows through out of the tank and remove the two black bellows. Now my husband can see directly through the piece but also decides to put his finger through the the open whole on the top of the tank and cannot get his finger through - it is blocked. He gets a flashlight and a screw driver. Puts the screw driver through a thin plate that was blocking where the water should be coming through. He can now actually see the water in the tank. This was the whole problem! So they could not have tested this tank. They did give us a ref number to take parts back to store to replace parts we already bought and cannot use. Its the time and energy on whats suppose to be an easy job that counts. Will not recommend Whirlpool products to anyone and probably will not purchase any in the future. Ours was not as bad as most of the other reviews I read but wanted to advise others who may think about what brand to purchase.

Our home is only 8 years old. Our neighbors and double ovens have all gone out! I mean it just quit working and the parts and repairs are crazy expensive! We have already spent $400 on a control board and now we need a control panel which is another $300! Its ridiculous spending $700 on repair of an oven that should have lasted a lot longer! Another thing is that our ovens are white and now the panels only come in black! I will never ever buy Whirlpool appliances again and I am spreading the word to everyone I know!

I have bought Whirlpool washer (small size) and dryer less than 2 years ago. The washer started to develop an error f6, as it shown. Finally, machine could not work as far as warranty was expired. The Sears technician made very quick overlook and told that probably engine was gone and advised to buy a new machine, as repairing parts are not available in Canada. He charged me 96 dollars for that.

We purchased our front loading washer and dryer set to replace our set that was 17 years old and what a difference! I love all the different settings so I can customize the wash or dry cycles, including the energy-saving features. Although we dont have children in the home anymore, the large capacity is perfect for handling my fabrics and quilts. Something that didnt always work with my top loading washer. Of course, the fact that the front loading washer uses very little detergent is also a bonus.

My low Budget rental property combinations oven stovetop could not handle it. 1st two of my stovetop burned out. 2nd the knobs broke just from turning the stove off and on. 3rd the oven only works with the oven timer. 4th the was only two years old when it fell apart. I dont recommend this low budget stove.

I purchased a Whirlpool fridge brand new. Not even a freaking yr old it went out!!!! Repairman came out and said it had leaked crap all over really. He said it would be too much to repair. Better off on purchasing a new one.

If 0 stars was an option, I would have chosen that. Ive had my own home for 34 years and have had many washing machines over the years. My Whirlpool Cabrio is absolutely the worst washer I have ever encountered. It doesnt get clothes clean and constantly gets out of balance. Whirlpool did a service call and said it is functioning as designed so I was unable to get a replacement. I really hate being wasteful and adding a huge appliance to a landfill but I will be replacing this machine as soon as it fits into my budget. I dont have a receipt to submit because it was purchased by my builder at my request. Do not buy this machine!

I wish I had read all these reviews before buying this junk/lemon of a machine. Havent had the machine for a year yet and lots of problems. Only can wash five towels at a time and thats pushing it. Decided I would deal with it, until it gave other problems. First sometimes skipped cycles, then water came in when it was spinning. Called for service. Checking to see if we even can get you service in your area, representative says.About a week later tech comes and puts two parts in and left. Happy to get laundry going but, guess what??? Washes only doesnt do anything else and trying desperately to drain water out. Of course I have to take clothes out and bring to laundry. Tech comes back next day. Now he cant get any cycles to work either. Fried, tech says. Sets me up for next Saturday, fine.Now get a call on Monday, not coming. Tuesday is next appointment. Apparently inventory representative says. Didnt know that before??? Call Whirlpool, service first, then company. I want a new one, this is definitely a lemon. Nope, tech will be there on Tuesday. I hope Whirlpool reads this. They should be ashamed of their company. They used to be good, always bought their products. Dont buy these machines, trust me you dont need the aggravation. Totally disgusted.

Very disappointed with this product as well as Whirlpools handling of the situation. I purchased this item 9/15. Its now 10/16 and the plastic that surrounds the glass on the shelves has cracked on 3 of the 4 shelves. The company will not replace because the warranty time has run out. The cost to replace and ship is around $500.00. Big disappointment.

I bought my Whirlpool over the range microwave WMH32L19AS November 28, 2015. We started having problems with it, working intermittently one year later. I called Whirlpool in January 2017 and they told me it was out of warranty and it would cost $150.00 for a repair person to just look at it. I decided to just keep using the microwave because I only paid $232.00 for it and I figured after parts and labor if would probably cost over $200.00 to fix it. I called Whirlpool back in June because the microwave wouldnt shut off and even kept running when you opened the door. Whirlpool sent out a repair person at no cost to fix it. But the repair person told me Whirlpool only paid for him to diagnose the problem. I had to pay for the repair. After working on the microwave and replacing sensors and fuses he determined the microwave irreparable. I called Whirlpool back and they just told me that my microwave is 1 1/2 years old and they were not responsible after 1 year and I should have bought the extended warranty. I will never buy another Whirlpool appliance again.

Why would I, and others buy Whirlpool made washers, with all of these service problems? Now I understand why they have profit/loss statement problems, and stock prices in the pits.

I called customer service because my pilot light would not stay lit on my 2005 Whirlpool water heater. I was told that I needed to install the upgrade kit and that the water heater was malfunctioning because of a lack of air and that it needed to be cleaned at the bottom. I paid for the shipping of the kit although I believe it is called an upgrade or conversion kit versus a recall for this water heater to save money and to get the consumer to pay for replacing defective parts. A certified technician installed the kit but the pilot light would not remain lit. He replaced the thermocouple, although new parts had just been received. This did not help either. The technician and I called customer service, which didnt resolve the issue. I also asked for a manager who would only agree to send out another conversion kit. There are three years remaining on the warranty but I am being told to keep replacing new parts with new parts until it works. That is unacceptable. Also, I was not informed that my problem is a recurring problem with this Whirlpool water heater that I purchased at Lowes.

I got a Whirpool Cabrio Washer that I purchased in 2008. I am constantly getting ul code. If washer is leveled, it leaks water out the bottom rear of the washer. Its a piece of junk. I called Whirpool to no avail. Whirpool will not stand behind their product. They know they have a problem but wont do anything about it.

From the day I bought the refrigerator the icemaker has not worked. I have had a estimation of service calls (8) and nobody seems to be able to fix it. Whirlpool mailed me a new icemaker and still the exact problem; water and ice works but the unit still will not cube or crush ice; which by the way is the reason I bought a new refrigerator. My thoughts are I bought a lemon and the entire fridge needs to be replaced.

I purchased this stove in September and I am very unhappy with the Aqualift. The service department said I would have to probably do the cleaning process about 7-8 times for it to really work. I find that very unacceptable would never recommend this to anyone.

I purchased the refrigerator in Nov. 2013 and it stopped working completely on 3/22/14. I called Customer Service and they told me someone from Apple Appliance would be here on the 24th, it is now the 27th and still no repairman. I have contacted both Apple and Whirlpool everyday and have gotten no satisfaction at all. I just found out that I will have to wait until March 31st to have someone here. I have lost everything in the freezer and refrigerator and have no way to cool anything. I find this unacceptable but have no alternative but to wait until Whirlpool does something about it. I will never purchase any other appliance from them.

I purchased a Whirlpool Washer/Dryer set in June 2014. Yesterday, Sept 9, the motor stopped working. The machine was on but nothing happened. Called the repairman who said the motor burned out and had to be replaced at a cost of $180 plus $75 for his labor. I paid around $400 for it a little over a year ago and now I have to pay $255 to get it repaired which is ridiculous for a ONE YEAR OLD machine. I will never buy Whirlpool again. I should have read the reviews first before buying but I always thought this was a good brand. Lesson learned, never buy Whirlpool.

Water heater purchased in 2011 and is already broken. Called the hotline and they were rude. Told me I need a $199 part. I read all the reviews and it seems that Whirlpool has made a bad name for themselves with the water heaters. They were not willing to work with me.

Stove was purchased in June, 2021. Two months later, oven will not heat up!!! Contacts Whirlpool, and TEN days later, a service person finally shows up. Problem appears to be a circuit board that they dont have, and has to be ordered! When will it arrive? He has no idea!!! I called Whirlpool, but its frustrating and a waste of time. You only get to talk to someone that appears to be reading from a script! If were lucky, well be without an oven for one month; however, it could be two...or three...or four!!! My advice: Dont buy this stove/range!!! Not only is the oven an issue, but it just seems flimsy and subpar quality, especially the oven door. Added to that, the glass top is very difficult to keep clean... Worse than any glass top stove weve had in the past.

Great washing machine. I have been using for over 2 years and this washing machine has NEVER failed me. Clothes from extreme filth to sensitive material always come out clean, not damage, and smelling great. I would highly recommend Whirlpool washing and drying machines to anyone!!

Admiral dryer 14 months old and contacts in the timer broke. I contacted Whirlpool customer service and was told too bad, not under warranty. Warranty was for 12 months. Obviously, the timer is defective. How much of a difference do you think 2 months makes? Customer service even said that the parts are made by humans so mistakes will be made. Really? Wouldnt that be considered a defect? Whirlpool has a great web site with a quality circle of promise. What a joke. Guess they dont care about the big picture or their customers. Ill never buy another Whirlpool product. Thats my circle of promise. The repair tech told me that when they go for updated training, that Whirlpool is the worst for providing them with any technical help or specs for their appliances.

I purchased my Cabrio Whirlpool washer 4 years ago and have had problems every since I bought it! Thank goodness I bought the extended warranty! The last two repair bills were over $1000 each! My warranty just ran out and I had it repaired last two months ago! This is not my first complaint! When will they start listening to consumers? This is ridiculous! Now I am faced with the problem of just trashing this washer or spending another $1000 to repair it! Something needs to be done! I am warning all of my friends and family and will post again my problems with this washer on all my social networking sights! Whirlpool needs to take responsibility for their problems! I will never purchase any Whirlpool products ever again if they do not assume responsibility!

The 12 year warranty, means nothing. The heater only worked for 30 months, and then its upper sensor fault code flashes, and the heater shut down. I called Whirlpool, and they have me use an ohm meter to help troubleshoot the problem. So if you are not handy, you are out of luck. They decided it was my control unit that is defective. They will send me the part free, but I have to pay shipping and installation. What a deal, and what kind of management would dream up of this. The heater is marketed as a 12 year warranty model (only on the tank). Would anyone, having been through this, buy another Whirlpool product?

Talked to tech & checked the manual for testing the thermocouple on my natural gas water heater. Everything checked out fine but pilot wouldnt stay lit. Tested thermal switch.... everything. They said replace the valve/thermostat. Still no dice. Turns out the thermocouple was cracked on the inside near the burner assembly & would give passing readings on the voltmeter 9 out of 10 times. If you have any pilot problems, replace the thermocouple first. Was only 10 bucks. I keep a spare now. Dont forget to vacuum any dust from the fine mesh screen on the very bottom. Fresh air supply.

My washing machine is a front loader. Previously I would not have purchased one, but after using it for a year or so I have changed my mind. As long as I do not overload it my clothes come out perfectly clean using cold water, and partially dry so needing less drying time.

I paid big bucks for a five burner, convection stove. I had a pot of boiling water on and the steam melted the plastic cover over the controls. Whirlpool said I had to buy the whole electronic panel. Close to $175.00!

Three years ago I bought a bottom freezer Whirlpool Gold refrigerator from Lowes. Two days after it was installed, I noticed a pool of water on the kitchen floor. This happened again. I called Lowes and they brought out another refrigerator, same make and model, and took the first one away. A year later the same thing happened. I had it repaired - quite an ordeal for the technician. He had to order a part and found it difficult to actually get into the freezer. Now after a year and a half approximately the same thing is happening. I cant afford to continue the repair bills and dont like the inconvenience (what if this happens when Im away from home?). The pool of water is substantial - its as though the defrost is simply emptying through the front of the freezer onto my floor.

This Maytag dishwasher is awful. The parent company is Whirlpool and their customer service is as bad as their products. I bought this dishwasher and less than a week later the pump isnt working and stagnant water is sitting in the machine. It took Whirlpool 3 weeks to replace the machine and they sent over another defective machine. This time it lasted less than 2 days. The Whirlpool customer reps are rude and vindictive and antagonize the customer with their lack of service. Called corporate office with no help from Cust. Service and was told to leave a message with the operator and await a callback. With this fiasco I wouldnt buy another Whirlpool or Maytag product again. BTW. Im still awaiting my callback from the corporate office... Im not holding my breath. I called the company that I bought the dishwasher from to see if they can help me unload this machine and get a different brand...

We purchased the Whirlpool refrigerator (model ED5LVAXVQ00) 4 years ago. The plastic around the top shelf cracked within two years but is not a warranty item. Now, all the plastic surrounding shelves have cracks and the slides for the pull out drawers are also broken. My wife and I are retired and have not overstressed the shelves. The cost for replacing the cracked plastic will be approximately $250 (hardly worth fixing)! We are very disappointed that a once reputable company would build and market such an inferior product. I hope this comment will warn prospective buyers to be careful when considering Whirlpool refrigerators. Very disappointed!

We purchased a Whirlpool Dishwasher from the Home Depot, it was installed 3-28-2015, less than 30 days ago. On 4-21-2015 the dishwasher stopped working. I called Home Depot expecting a replacement; but we were told you have 48 hours; you need to contact Whirlpool, due to the CRAP warranty. I called Whirlpool, we were told that a TECH would need to come out and address. They came today, ** , told us that the Motor is bad. (NOTE I havent made a payment on this dishwasher). So we called Whirlpool, expecting they would replace. I spoke to ** who advised me they would not replace, only repair. I explained this is unacceptable for a new product. I demanded to speak to her Manager; Spoke to ** who said the same. I asked to speak to her manager, his name is ** , but HE DOES NOT DEAL WITH THE CONSUMERS, this is beneath his job class I was told. So NOW I have no choice but to have this Dishwasher repaired; it will take over 2 weeks to get the part. I just dont understand how this is good Customer service. It is the worst I have ever experienced.

I bought the Cabrio Platinum Set approximately 3 yrs ago. These is the worst products I have bought ever. The dryer didnt dry properly since day 1 w/the energy saver setting. I have always had to run a time dry in order to get properly dried clothing. Sometimes things still come out damp. The washer well the washer as I said the WORST product EVER. Approximately 3 yrs old and it leaks all over my laundry room unless surrounded by towels to suck up the water. During the wash it has the worst smell ever. And while spinning it jumps around and is so loud, you can hear it all through my 3 story home. We have complained we have written, emailed, called and have been offered nothing. I can honestly say I will NEVER buy another Whirlpool product again ever.The least they could do is stand by their product. For the price of this set it should have lasted much much longer. I had a Kenmore washer and dryer set that we bought it was not even top of the line I would say probably a cheaper model of theirs that lasted 10+ yrs we bought it brand new and my friend bought it when I changed to a front loader which by the way was one of the cheaper ones but was still better than this piece of **. It started breaking about 1 yr after we bought it. We have already fixed a few things but will not spend another dime on it. Now its not even cleaning. I now have to buy yet another washer. From what I have read either Whirlpool needs to up their game or just go out of business.

When I bought this stove, I already had a glass top (Sears) which was satisfactory but I changed to get a convection oven, never had a problem cleaning the glass top. To me, Whirlpool was, and I emphasize WAS, a reputable manufacturer and the stove offered everything I needed. Not so, the glass top is a nightmare to clean; no amount of elbow grease works. It is like cooking on a mirror. Talked to everyone I contacted but, it seems, I am the faulty element in this problem: I DONT KNOW HOW TO CLEAN!!! YOU NEED A FIRST OF SOMETHING FROM TIME TO TIME AND THIS WAS A FIRST FOR ME.They told me the only solution they could offer was to buy their own cleaner. Why do they need to market their own cleaner? I did not buy a museum piece that needed to be treated with special care, I bought a stove to cook on. I want as many people as possible to know about that uncleanable glass top. Every time I need to cook, I cringe at the amount of time and effort I will have to spend to get it clean. I am not a novice, I have been doing housework for the past 60 years. Beware, it is a most frustrating situation to having paid top dollars and to be stuck with a product that brings such frustrations. By the way, it was bought at The Brick in Canada. They were not helpful either.

Whirlpool Cabrio HE washer - Purchased my set in 2007. Has not worked properly most of the time we have owned. Lid locks our clothes in when the machine malfunctions and we have to barter with the machine for hours of Google suggestions to get the clothes back out. Still dirty. Or still soaking wet, not spun. Ive never seen so many error codes from one machine. I would never purchase this brand again. The only pro is the load size, which trust me - we have spent more time, water, energy & $$$ with the washer not properly working than the large capacity has saved us.

Washer is very mobile. Dryer does not dry. Refrigerator temp is never correct. After reading complaints, I firmly believe you know what the consequences of your products. I would never recommend Whirlpool again. I have used Whirlpool products since 1970 and always had good appliances. Your new products are worthless and you are spending more money on legal protection and lobbying than making a worthy product that actually cleans clothes and cools food. You are charging thousands of dollars for a worthless product and paying thousands of dollars for legal protection with warranties written to excuse your worthless product. Put your money on improving your products.

Freezer froze up and water runs into refrigerator part. I am 80 years old and have never had any problems with any of my ref (except ice makers) before, but I have never owned a Whirlpool ref before. We have purchased Sears chest type deep freezers without any problems and have been very satisfied with freezers. This frig/freezer is a real bummer.

Problem resolved - This is an update to my previous complaint... The repair man arrived this morning and after resetting the thermostat, the water heater started up again. He explained to me that these new water heaters are super sensitive because of the new designs and systems that are required by the State of California. He said that all brands have to have the same system. He said that the new water heaters dont breathe as well as the old ones. In our case, he suspected that after being installed, there were probably some air bubbles in the pipes which tricked the computer into telling it that there was not enough ventilation, when in fact our ventilation was fine, but that triggered a total shut down! In my previous written complaint, I was really upset because I have not had a shower in 3 days and thought this problem water heater would not be fixed until next week. I was furious! My understanding is that basically the way the new water heaters are designed is not very well and there is nothing we can do because about it they are all the same, unless we want to go to a tankless water heater system which plumbing included would cost $4000.00... so we are stuck and hope this will not happen again!

Whirlpool g2 convect/micro over the stove oven - This top of the line oven is JUNK, KEEP YOUR MONEY-DO NOT BUY THIS JUNK! I have had problem after problem. Starting after only three months. Defected door switch, touch screen, flashing screen, error message. The service repairman and I are on first name bases. Thank goodness for the, out of my pocket warranty which I no longer plan to keep. I NEED A OVEN AND DEFINITELY NOT A WHIRLPOOL.

Purchased a Whirlpool French door in April 2020 during the pandemic for 2K. The first week of owning it my fresh vegetables froze. I lowered the factory set temperature by one degree. The next week the ice maker stopped making ice. 3 days later it started up again. The 3rd week my freezer food defrosted and the ice maker stopped making ice. Called Whirlpool And requested a refund. They said, No we will send a tech. The tech determined the control board was defective. I had to empty the entire fridge and turn it off, defrost it for 24 hours. The headache to find someone to take your food! The part took 2 weeks to get replaced.The tech said, If this doesn’t work we will have to come back and take the back off to see what the issue is. Told to defrost again for 24 hrs. The ice was so thick we did it for 48 Hrs. 1 week later ice started to form in the freezer and the ice stopped working again. Called whirlpool demanded a refund and they said no. A tech will come again. I’ve relocated my food 3x already. How many more times can I do that! Whirlpool is not concerned about their reputation at all, as I read through other reviews of situations similar to mine. Do not buy whirlpool!

We had the same thing happen. We purchased a brand new home and within 6mo the plastic around the handle started breaking off and pieces would fall into any food that was being cooked on the stove. Whirlpool fixed it for free but now the same thing is happening with the new door.

I called Whirlpool’s 800 customer service line to let them know I was having a problem with this loud humming and rattling noise coming from my refrigerator because of a manufacturing defect (according to the service tech that came to my house to fix it). Apparently, the metal grid is being held by a flat mental hook which vibrates. What a loud noise. We cannot eat in our kitchen: the noise it terrible. The repairmans solution was to put a piece of rubber between the two metal pieces. It worked until he left. I told him it would start again and it did! I even let the customer service rep hear the noise and she agreed. I am in the early stages of my problem, but from what I have read I am not very hopeful. I would like to have the names and phone numbers of the people at Whirlpool who refused to help. Maybe if we would all band together and call them, they would get tired of hearing from unhappy customers and fix the problems. I am game. Anyone else?

We purchased the Induction Range Whirlpool Model WF1910H0AS0 almost 2 years ago and bought the extended warranty that was offered by A.J. Madison. We started having problems about 8 months after the purchase. We have had technicians out numerous times and they couldnt solve the problem of the cooktop part of the range locking and beeping when we use the oven. I have made several calls to Whirlpool and basically was told too bad. I see that there have been several complaints with the product and they have stopped making it. On one repair visit we were told that they were replacing a particular part because they were having so many problems with the heat blocker that goes under the glass top that they made it thicker and were hoping that this would solve the problem. It did not.The thing that really has sent me over the edge is that last night I was just boiling water and I heard a pop that came along with a smell (electrical burning smell) and the range blew a fuse and now the cooktop part just shows the deadly error F47. I am so disappointed in Whirlpool and their customer service and too bad attitude. You would think when you are spend almost $1800 for a range that it would not have problems so quickly and pretty much render useless in less than 2 years. Also shame on A.J. Madison for selling extended warranties through a company that has such a bad ratings with the Better Business Bureau. The only reason I gave 1 star is because you cant have no star.

4 year old gas range, used self clean mode yesterday, for first time, upon completion opened oven door, not very clean and found 1/2 moon shaped raised crack in center of oven floor. Customer service insisting repair tech must come at cost of $60.00 to determine cause. I believe this is manufacturing defect, that they are not willing to admit. Offered big discount on new range. NO MORE WHIRLPOOL FOR ME!!!

This is the worst washing machine we have ever owned. We purchased the Whirlpool Cabrio washer and dryer set at Lowe’s in Loganville, GA on 04/11/2010. Today is 02/22/2013 and the transmission is shot in the washer. It began making an extremely loud and terrible noise during the rinse and spin cycle. We called a local and trusted appliance repairman, and after his diagnosis including estimate to repair the washer, it totaled over $525.00. This is a terrible washer. I will never ever buy a Whirlpool appliance again. Oh, forgot to mention we have purchased four (4) major appliances from Lowes over the past 2 1/2 years in addition to purchases for our plumbing business and wont do it again! Also, Whirlpool couldn’t care less and there is just one complaint after another for the exact same problem online.

I bought a whirlpool Washer in 2011 which I bought an extended warranty. Thank Goodness! It has broken every year. At first I was ok since they always fixed it. It is very inefficient and the clothes are not clean. But today I am so ticked. It broke in Sept. and they have come out twice and cant fix it. Now they say it will be Dec. before they can fix it as part is backordered. REALLY!!! Im expected to not have a washer from Sept. to Dec. with no compensation! I have called both Whirlpool and the warranty company and they say thats just the way it is. I WILL NEVER BUY A WHIRLPOOL AGAIN. The warranty service is through Federal Warranty Service.

My Cabrio washer worked fine for approx 3 years. Within the last 9 mos there has been one repair/replacement issue after the other: pump, computer board, bearings, seal, etc. Whirlpool takes no responsibility. Worse purchase I ever made.

I bought a new house 2.5 years ago with all new whirlpool appliances. This week Im told the washer transmission is defective. Unbelievable! I only wash 4 average loads per week. This is a problem I would expect in 8-10 years. I am going to replace the unit with another brand.

WTW8800YWO Whirlpool Cabrio washer, 4 yrs old! Replaced!!! Its a poor quality washer -- the bearings go out. I purchased this washer and matching dryer at Lowes following a house fire. I initially thought the water saver was a good feature. Unfortunately, my clothes were not clean and were covered with lint following each wash. I have had to replace the ring inside the washer due to shifting and causing water damage to the new flooring. I soon became disappointed with my purchase, but until the noise became so loud in the spin cycle and the repair exceeded the initial costs, I kept the washer. I am another consumer who would NEVER purchase nor recommend a Whirlpool W/D. The repairman said, If you want a washer built to last, buy a Speed Queen!

The stove started having problems about 5 months after I bought it new, it had a 1 year warranty on it so the first repair was covered but it begun to have the same problem a few months after the repair. By the time I contacted the company they told me the warranty was expired and ask if I wanted to buy another year of coverage for $300, of course I said no. I repaired it myself and once again it worked for a few months and now the problem came back. Will not heat up so dont waste your money.

This is our 2nd circuit board failure in the 4-5 yrs, since we purchased this very expensive range/oven. The first time was shortly after the warranty ran out and Whirlpool would not even send us the part for free. They said there was nothing they could do. So this time we are not even contacting them and are just having our repairman order another new one. For a $1600 range to have to put more than $400 back in so far, I would never buy a Whirlpool again. I have been very careful not to use any cleaners on the circuit board as I was told by our repairman that that shorts them out. First the convect bake button wouldnt work, nor the convect roast, now the bake button, so the only buttons that work are broil and warm. Even the timer is shot. What a piece of junk (electronically). Beware buyers!

I purchased Whirlpool Refrigerator model WRF989SDAM02 in June of 2014. I began having problems with the ice forming into a solid block shortly after having the refrigerator installed. I called for service several times over the next year trying to rectify the problem. Once the warranty had expired I continued upon the advice of Whirlpool Customer Service to schedule their certified Technicians to work on the problem. A year and a half and several hundred dollars later I am still unable to get ice cubes when desired.Ultimately I was advised that I would need to use the ice maker once a day to keep it from forming into a block. When this didnt solve the problem I again contacted Whirlpool, had another of their recommended service technician come and give his advice. I was told that the ice maker needs to be in constant use or it forms a block and this is a defect in the design of this unit. A Pro Tech Appliance Inc. Technician, an authorized Whirlpool technical representative, said the only way to have usage of ice would be if I made sure to dispense ice a minimum of 8-10 times a day.This is completely impractical and just plain ridiculous. I contacted Whirlpool again. They refuse to acknowledge this is a defect in the design of this model. I have replaced all parts that can be replaced, had the unit resealed and have paid for multiple service call. Whirlpool will provide no remedy for this problem. Now that the unit is out of warranty they have refused to provide a resolution even though its issue began while still covered under the year warranty. The ice in the ice maker is completely unusable and melts into a solid block within 24 hours if not in continual use.

In 2014, we redesigned our kitchen for two side kick gorgeous looking white fridge and freezer (Fridge was $1099 & Freezer was $1099, plus extended warranty $436.19 CDN.) Within 2 years the evaporator blew. $1000 dollar repair that Whirlpool covered, yay!. BUT 3.5 years later the compressor blew...another $1000. Whirlpools response...Sorry Sears went under and the fridge is 5.5 years old. Whirlpool discontinued the model so no new fridge for us unless we re-do a whole bank of cabinets. Forewarned is forearmed. Stay away from whirlpool. There are better brands. Do your homework! Sue from Edmonton, Alberta

This is new and replaced an old model that was not doing the job. This new one seems to be ever so much better. The dishes are clean and I no longer have a white residue on the dishes and utensils. It is easy to load. I miss having a silverware separator for the holder because the silverware tends to be too close to each other. I always rinse things well before putting them into the machine because I usually run the machine about once a week. Overall, this is a good machine for the price I paid. I am loyal to Whirlpool and this one on sale was a very good value. Very pleased.

First of all, I want to thank all of you who took the time to write all your comments. You have helped educate me in many ways. For one thing, I had no idea that Whirlpool made such bad appliances, or at least water heaters. I pretty much grew up in a Whirlpool household. But that was a long time ago. Things change. Anyway, I too bought a Whirlpool from Lowes about four years ago. It was the top of the line 50 gallon energy saver, and it has had problems staying lit for the whole time I have owned it. Because I read your comments before contacting Whirlpool (this time), I knew exactly what to expect. And that is what I got at first--someone trying to sell me parts via shipping costs. I said no to that, and a rep called and offered to replace the unit, which is exactly what Whirlpool should have done for all of you. I am writing this out of courtesy for Whirlpool. They did the right thing for me, and I truly do appreciate that. On the other hand, Lowes wants $700 to deliver and install the new unit. I live seven miles from the store. They set my other water, the Whirlpool I purchased from them, up in my garage. It is extremely easy to get to, and it is all up to code. In other words, even though they sold me a defective product and profited from both the sale and the delivery, they now want to do it all over again by charging so much for the set up. They did not even offer to prorate the new install. Of course, I will hire and pay a certified plumber to do the job, but I am very sorry to lose Lowes. I have always enjoyed shopping there. Home Depot is just across the street, and even though I have learned not to purchase a water heater, or any major appliance there either, I will go there from now on. Losing my business might not worry Lowes a whole lot, but two years ago I bought $5,000 worth of fencing from them, and God knows how much over the years. If you and I and all the thousands of other unhappy customers would stop going there, they might feel a bit sorry for doing us all so dirty. Agreed? Thanks again, you guys.

I have a combo Microwave oven/oven GMC275PDS07. When the microwave is finished with the requested program, the end of program chime lets you know its done. Then, if the door is not opened for at least 3 seconds, the chime will ring again every minute thereafter ad nauseum. This will go on for hours without end. I know because I tried it. I reached out to Whirlpool via a web chat and my question was not even addressed. I was ignored. From reading other submissions, I assume this is de rigueur for Whirlpool. I then called Whirlpool and spoke to Katie in Tennessee. She was not able to bring up any make or model when I provided her the numbers exactly as listed on the inside of the door. She was not able to provide any respite from this annoying feature.This a Whirlpool Gold model, presumably the top of the line, in my book I will never purchase any Whirlpool product of any type and I will make it a point to let anyone who will listen that Whirlpool is not a manufacturer that takes its customers concerns seriously. Katie then advised that she looked up this feature and told me there is no way to turn the beeping off. I find this amusing since she could not find the model or serial number when I gave it to her.

I purchased a french door refrigerator in March 2013. I purchased the Gold Series because I wanted the best. I have come to the conclusion that Whirlpool does not make a refrigerator with the quality to reflect the Gold Label or any label. My ice maker system created ice dams inside the fresh food area, in the ice bin compartment and allowed water to run into the fresh food area and floor. After four repair visits, I am still dealing with occasional water running down the inside of the ice maker door and into the fresh food area. I contacted Whirlpool and tried to get the defective refrigerator replaced; however, the very rude customer service representative insisted on another repair call by A&E. They scheduled the appointment for a time different than we agreed upon, so at this point I have had to cancel this appointment. I do not know why anyone would want to buy an appliance made by Whirlpool, which includes several other brands.

I am a Whirlpool Privilege Member - IFB privilege number **. This is Mrs ** here and I possess two Whirlpool Fridges, one single door and one double door (Elite Model). In fact, all my family members have Whirlpool refrigerators because I recommended them and because I have had a very satisfying experience with your service until now.I recently (first week of March) logged a complaint as my fridge was not working (it was working on and off). The Mechanic from the service center visited us and said that the compressor was at fault. I had some doubt about this as the Fridge was working on and off and I requested my friend who had a workshop to come and have a look. He checked and said that the compressor was working perfectly but looked like there was some problem in the supply of current which could be a loose contact or something.So I logged another complaint and when the mechanic came (this time a different one), I was out of the country and my husband was there in the house. He checked the fridge and said the compressor was working and apologized for the earlier mechanic’s wrong diagnosis. He also said that it was difficult that since the wires were inside the beading or the Puff, or whatever, the fridge could not be repaired.I am really astonished and pained by this comment by the mechanic as we spent a lot of money and bought a fridge for its brand worth name. I shudder to think if this complaint had happened two years after I brought it, should I simply throw the fridge because it cant be repaired? Is there anything at all where the company can say it can’t be repaired? Are fridges used and thrown in India? I am all the more worried because I have been recommending Whirlpool Fridges left and right to everyone and I tell them that there could be a situation when Whirlpool would ask you to simply throw your fridge away. I still have belief in Whirlpool and I firmly believe my recommendations would not go wrong, and it is only the fault of the mechanic who could have made this remark unwittingly.

Ever since I purchased your washing machine, it has sounded like a diesel truck or cement mixer. You cant hear anything over the noise anywhere in the house.Have had two repairmen out to look at it and they say, Thats normal. I have a friend who has the same machine and it doesnt make noise like this one. I will never buy another Whirlpool product again and hope this blows up before the warranty expires. Also the tub is falling apart. What a piece of ** this machine is. You should be ashamed to put trash like that on the market.

I purchased a Whirlpool washer in 2010. It has started to rust. I called the customer services dept. They told me that there was nothing they could do about it because it was over a year old. I asked to be transferred to a supervisor. She told me the same thing. I told her that its not as if Im looking for a new washer. She said that there was nothing they could do; I had to pay for the repairs myself. I told her, After spending almost $1,000 on a washer, I have to pay for the repairs? She said, Yes, maam. I asked if I could speak to someone over her. She said that she had to take down my name and number and someone would call me back in 24 hrs ... from the management team.She asked for my number and not my name and said someone would be calling back. I told her, How are you going to forward the message without a name? Maam, Im sorry. Whats your name? I doubt if anyone will be calling me back. Whirlpool customer service sucks! They dont know how to treat their customers. Watch out for the warranty. What they call a warranty is not.

Whirlpool has a terrible customer service! I have an almost new washer broken and I had it repaired. The company is having the same issues in another model and yet, they would not offer to even refund the repair.

My dishwasher is very basic with no extra amenities, more features like an area on the rack that would wash the inside of small opening glasses and jars and I do not like the way my silverware holder just balances on the front of the bottom rack and does not attach to where it doesnt fall off every time its bumped.

Whirlpool Cabrio Washing Machine F1 code - We have had this washing machine for over 6 years now, and ever since our 3 year warranty time was up, the washing machine will only stop, and display the F1 code as soon as the wash cycle has completed, with 23 minutes left. To start off, with this problem, it is causing me more water, and electricity that should not have to be wasted if the machine worked properly. I called the place where I got the machine, and was told to give Whirlpool a call. I did this, and was told that there was nothing that could be done, and if I would like to schedule an appointment for a tech to come out and work on it, they could do that. YES, I would have to pay for it. Needless to say, the washer has been doing this for over 6 years, and if there is a way to get it fixed WITHOUT having to pay for the repairs, that would be wonderful.

I purchased (from Lowes) a Whirlpool water heater in 2010 unaware of the recall and problems a lot of customers were experiencing. I have changed (6) thermocouples the most recent yesterday 2-10-2014. The heater still does not work. Is there any compensation I can receive at this date. If Lowes were aware of the problems with the heaters, how can they still in honest sell these water heaters to the public.

We bought a Whirlpool Dishwasher for a vacation home thinking it was a good brand. It was not a low end model. After two years of infrequent summer use it would start and then not complete a cycle. Looking on the internet I learned the control panel was known to be faulty. An appliance repair person also confirmed that the control panel was known to be faulty. Why are they allowed to sale defective appliances? I also feel Lowes Hardware is not without blame for unloading faulty equipment on unsuspecting consumers. What recourses do consumers have? I cannot afford another dishwasher after purchasing an appliance expected to last for years.

This is the loudest washing machine I have ever had. Sounds like it is grinding. Called Whirlpool and said that is normal. Will never buy another one and will let everyone I know how noisy it is and not buy one.

In 2005, I purchased a Whirlpool front-loading automatic washer for $700 plus. The machine had to have repairs on it several times at my expense. Then in 2010, I had to replace it and spent another $700 plus on the same type of washing machine. Whirlpool would only discount $100 of the cost. The second machine three years later is now also needing repairs. I spent a total of over $1,400 in 7 years on two washing machines not including repairs and parts. It also took forever to find the parts, so I went without use of a washer for one month. I called customer service and said they couldnt do anything for me the second time around with them. I will never buy another Whirlpool ever! You would think a company would care about their customers but they dont. They make their stuff cheap and charge an outrageous price.

We purchased an over-the-stove Whirlpool microwave in January 2011, when we remodeled our kitchen. In May 2014 after a loud pop, the microwave stopped working. This was Model # GMH6185XVS-1. Of course, the warranty is no longer in effect. I feel a high-end appliance that cost $500 should last longer than 3 years. I will not purchase another Whirlpool product.

Me and my wife bought a Whirlpool top load washer June 2011. Two months later the motor locked up and they repaired it; then the transmission started whining the next month. It was repaired. Now a bearing is going out all in the first seven months of ownership and they will not exchange washers, they just want to keep fixing this one until the warranty runs out. Whirlpool washers are a piece of junk and I will tell everybody not to buy anything Whirlpool.

This washing machine started giving us trouble just a few months after purchasing. Have had repairman to our home 5 times in 3 years. Last time repairman came he said future repairs would be very expensive & we should purchase another machine. Whirlpool will not have my confidence again unless they recall this machine & fix all problems.

Add us to the list of those whose Whirlpool Cabrio washer has failed. First, it was the infamous circuit board at a cost of $475 installed. Now, the tub bearing is apparently beginning to fail given the machines new propensity to roar like a freight train during the spin cycle. A letter to Whirlpool resulted the too bad ** letter that everyone else has gotten. This really should be a class action suit money-maker for some attorney. So now the question: Throw good money after bad hoping to get an additional couple of years out of it or bite the bullet and buy some reliable brand?Never again a Whirlpool, thats for sure. I pointed out to them that in the age of the internet, they wont go unpunished for this but theyre nothing if not shortsighted. An $800 machine requiring $475 worth of repairs and apparently soon to need another $500 worth of repairs. Whats wrong with this picture?

I purchased a new Whirlpool stainless steel French door refrigerator MSRP for $2,500 in good faith. If something were to go wrong with the appliance, Whirlpool would fix the unit as applicable under their accompanying written Whirlpool Corporation Major Appliance Warranty for the duration of one (1) year from date of purchase. However, this has not turned out to be the case at all. As per their written Whirlpool Corporation Major Appliance Warranty for one (1) year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation will pay for factory specified parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. Service must be provided by a Whirlpool designated service company.My refrigerator was purchased on 10/27 and delivered on 10/28. Service repair performed by a Whirlpool designated service company was on 11/30, 12/30, 1/9, 1/18, 2/9, and 2/23. A future appointment was scheduled for 3/22. Whirlpool’s designated service company notes from 2/9 specifically state that the refrigerator will not run and parts were ordered. Whirlpool’s designated service company returned on 2/23 for parts installation and noticed that other components of the appliance were not functioning properly and proceeded to call the tech line for support. After hours of troubleshooting and multiple failures to function properly, the service company deemed the refrigerator as un-repairable and clearly stated in their notes that the unit was not cooling, there is a manufacturing defect, restriction in the units seal system, and the unit needs to be replaced. I was instructed that the tech line would complete the ticket, send the information over to Whirlpool Corporation, and I would need to follow up with Whirlpool’s customer service to set up the delivery of a replacement and haul away of the non-working defective refrigerator.Furthermore, the company (manager Wanda at the TN office), had already promised to replace this unit if the service repair performed on 12/30 did not fix the unit, which the company has never honored and has since decided to recuse themselves of this promise made on behalf of their employee. In addition, this Whirlpool manger (Wanda at the TN office) even gave me her direct phone number and extension to follow up with her. She has never answered any of my 10 phone calls over a period of 3 weeks and never attempted to return a single voicemail that I left for her. Since the promise of a replacement refrigerator, I contacted Whirlpool by phone on the following dates: 12/30, 1/3 and 1/16; 1/17, 1/19, and 1/30; 2/20, 2/24, and 2/28; 3/2, 3/9, and 3/13; and 3/15, 3/16, and 3/19. I as well have emailed them information they have requested on 2/20, 2/24, and 2/28.Below is verbatim of the last few Whirlpool customer service representatives that I have had correspondences with.2/28 (Tabitha): I have sent in your information for the PEX (replacement unit) since I see here that your unit is un-repairable. Someone will continue to contact you within 24 to 48 hours to go over the PEX process with you.3/2 (Brittany): I see we received your file on March 1st; however, it was denied because the request was blank. Can I place you on hold on a moment? (After a long pause) I apologize for leaving you on hold so long. Your records were listed under two different accounts on our end with one being linked by your phone number and another being linked by your address; therefore, all of your records have probably not been viewable. Upon further review of your information, our Whirlpool designated service company that performed service on 2/23 will have to call into the tech line to complete their notes before we can proceed. No, you cannot speak to a manager. If you wish to have a manager contact you, one will do so within 24-48 hours. You cannot speak to a manager because at this time there is nothing they can do to assist you; unfortunately, this process is moving along at its fastest place and there is nothing more we can do for you at the moment. There is nothing that we can accept from you to speed this process along, even though your copy of the service company’s receipts include the statements of work from our designated service company. If you wish to escalate this matter, you can write to Whirlpool Customer Relations Department at 553 Denson Road.3/9 (Kia, supervisor): Although our designated service company may deem your unit un-repairable, Whirlpool has to deem your unit un-repairable for a replacement to be issued. At this time, Whirlpool does not deem your unit un-repairable. You will need to contact our designated service company and have them forward over your information. I am the highest level of supervision for the company and if you wish to escalate this, you can write to Whirlpool Customer Relations Department. Their mailing address was already provided to you previously. At this point, our conversation is over. We will not be replacing the product as we do not determine it to be un-repairable. Thank you for calling Whirlpool. The information we have discussed will be documented. I am the highest level of management for the company, so your request to be transferred to management is denied. I am aware of everything you have said and I have documented this information. At this time, I am done discussing this with you and will now hang up the line.This kind of customer service is not only discourteous, but it is despicable in the upmost matter. This displays complete corruption in regards to the written warranties provided by Whirlpool Corporation that come with your Whirlpool product at the time of purchase. Currently as it stands on 3/20, my $2,500 valued Whirlpool refrigerator is just under (5) months of the purchase date and has been deemed as having a significant manufacturing defect, as well as needing replacement by Whirlpool’s designated service company that they hold a contract with. Yet, Whirlpool refuses to replace the unit and refuses to speak with me based on the ground that only their contractactually designated service company deems the refrigerator as un-repairable, but they do not. My refrigerator has not worked in weeks!From reading the Whirlpool appliance product reviews online, I discovered that I am by far not the only consumer that has suffered from victimization on behalf of Whirlpool Corporation. I saw numerous consumers who had purchased the exact same product (matching model number) as me, had issues, and Whirlpool refused to assist them. Therefore, I think that we as consumers need to take a stance to stop these unethical practices of Whirlpool Corporation and demand that they honor their written warranty for their products. This company’s abuse and neglect of their consumers is absurd.

Whirlpool Wash-And-Go washer and dryer - I purchased these new November 2016. Since week two, they have been a constant problem (i.e. not enough water to even get clothes wet, forget about clean; gulping soap from the dispenser; rubbing holes in clothing; putting rust on washed items). The dryer NEVER gets the clothes dry; no matter what setting they always come out damp, even after Ive put them through for two cycles.Three separate repairmen have come to work on the washer replacing sensors and the entire control board. It worked fine for two weeks, now its back to guzzling soap. (It is supposed to do up to 12 loads on one refill of detergent. I get two per refill. Ridiculous! Soap isnt cheap!) And, today it ruined brand new bathroom mats with rust all over them that I had to hand wash to try and remove without much success. At this point I would advise anyone looking for new appliances to try any other major brand and NOT Whirlpool. As soon as I can get the money, these are being junked and Im NEVER buying Whirlpool anything again!

I am so unhappy with your product. Constantly have to restart machine. Never had a problem with my other washer. Takes forever to do laundry. Hate it.

I purchased this washer about 3 years ago to replace a dishwasher which lasted 20 years. Within a year the racks began to rot, the front panel plastic started to peel off. Within two years half of the racks rods completely rotted away. 3 years later the washer is busted - most likely pump which was probably blocked by one of the pieces of the rack rods. I am replacing it with Bosch - German engineering. Needless to say I will NEVER buy a Whirlpool - formerly reputable company again. Good-riddance Whirlpool.

Awful customer service. We bought a washing machine in 2010 and it has shredded a ton of clothes over the years. I called customer service to see what they could do to help me with this problem. After about 45 minutes of trying to get more than a service that I would have to be responsible for, the supervisor offered me a new washer at a discounted price. I went online to compare and found out I could purchase the exact same washing machine at home depot & best buy for $50 cheaper. I called back to see if there was anything they could have done and they would not budge.Shame on you Whirlpool. You have lost a customer and I will make sure no one I know buys one of your products ever again. I cannot believe that you would not make any accommodations for us. We bought that washing machine with the intention of keeping it for 15 years. It has cost us countless amounts of blankets, shirts, pants, etc. I cant believe you wouldnt help us after all the money this piece of junk cost us.

Purchase a brand new Whirlpool fridge at the Fry’s Electronic in 2017. Broke down in 2018 almost 1 year after. Called Whirlpool company for replacing a new one. They didn’t replace before they had sent out a certified technician for fixing 3 times. It took forever to fix it, and still had the same problem after months. Finally, they agreed to replace a new one. Now I still have the same problem with a newer one which they replaced it over a year ago (including fixing and placing time). Just called to the Whirlpool company today for fixing or replacing, spoke to rep Sara, she said that it’s no longer under warranty because it’s more than 1 year. I told her that because the company didn’t replace right away; therefore, it has been more than 1 year; but from the time they replaced it, it hasn’t been 1 year. Ill never buy any Whirlpool products again.

Very concerned. First the microwave broke. It seems that is burning on the inside. The model number is MH1150XMS-2, purchased in 2005. I have had to replace the plate. I have read of many recalls, because of the potential of fire. My model was not among the ones on the recall list.

Whirlpool and their extended warranty is a ripoff! I bought a Whirlpool refrigerator not even two years ago. It has stopped working 4 or 5 times, causing us to lose all our food. When it is working, it makes an awful noise. I have renewed my contract with A&E due to the fact that the frig is a lemon; which A&E is a joke as well. I contacted them 2 weeks ago about the frig not working again. They stated they could not come until Sept 18th, a month later. Come on. Really. They are a ripoff as well as Whirlpool appliances. False advertising is against the law. I also contacted the merchant where the frig was purchased in Hazlehurst GA, who does not care one way or the other. If whirlpool was as great as they seem to think their appliances are, they would replace this lemon in my kitchen. We are elderly and are not able to keep dealing with this issue. I would never ever recommend a Whirlpool appliance to anyone. As a matter of fact, I will tell everyone I know not to purchase one; due to the way your company has treated me and my wife.

Have a Whirlpool side by side about a year and a half old. Fridge started getting warm, so when I contacted the Whirlpool co, they informed me and sold me a year warranty to cover what the problem is and anything that would go wrong in the next year. The warranty is through Assurant. After contacting them, I found out they could not have a repairman out for another week. Wasnt happy, but nothing I could do. They found out the compressor was bad, ordered the part which showed up the next day, but could not come out to install it for another week. Getting more upset. Put it in and my fridge was hotter than before. Called and they could not have anyone out for (you got it) another week. The new compressor was bad. Ordered a second one, came the next day, and they put a rush on the repair so I only had to wait 4 days this time. Guess what, it still does not work. Had to wait another 4 days for someone to come out. So tomorrow is the day. We shall see will it be another compressor and another week to put it in? I never heard of any company stretching a repair over a months time. I am so angry with Whirlpool, Assurant and A&E repair company; you just dont know. I would not recommend buying or going through these companies. This is very unprofessional.