On July 19, I was forced to buy a new washer. Bought a Frigidaire which, when connected to the water supply, started immediately dumping water into the drum. Sent this defective washer back to the retailer and chose a new Whirlpool. O-M-I-G-O-S-H! It was delivered on 25 July and despite having 4 temperature settings, it only worked on either hot or cold AND you could never tell what temperature was going to be chosen by this computerized wonder. I repeatedly called Customer Support and received three different answers on what temperature was considered warm. The answers ranged from 65 to 102 degrees. Also, you could open the lid when the water was running in, which washers are no longer supposed to do. Whirlpool then arranged for A & D Service to come and repair my NEW washer and scheduled an appointment for a week later. I was forced to call that company to find out if they were even coming. When they did not show as promised, I cancelled the appointment and called Whirlpool to ask for another service company. They then scheduled me for two weeks later (now August 30th). The guy did come and told me there was user error - I had used too much soap as this was an HE washer. I asked him to show me where on the appliance and in the owners manual that it stated the washer was an HE. He couldnt find it either and said he would replace the computer and the door lock because his computer found that the washer was hit and miss on anything it was set on. At any rate, it is a little over a week later and I have heard nothing from the repairman and, of course, no follow-up from Whirlpool. Do not make the mistake of buying any Whirlpool product, and that now encompasses names such as Maytag, Amana, Jenn-Air, Kitchen-Aid and many more if you want to be assured of a quality product and excellent customer service. What if this had been a refrigerator? The whole debacle has been a nightmare. Wish I had bought a GE!

I purchased a Whirlpool® 4.5 cu. ft. Front Load Washer with Load & Go Dispenser in 2017. By August of 2020 the washing machine was no longer working. The machine would continue to fill with water and not shut off. The machine would then give an error of E01 and F03 and drain all water within 5 minutes of the wash load starting. I had a certified Whirlpool technician come and diagnose the problem for $99. The technician said these error codes happen ALL THE TIME on Whirlpool washers. The technician tried to replace the water pressure switch with no success. He then spoke to a corporate office and was told we would have to replace the motherboard for over $500. The total cost for the diagnosis and repair was almost the exact price I paid for a new washer just 3 years earlier. I will NEVER purchase any Whirlpool appliance ever again.

Sturdy, durable, and flawless operation, from the 5 multi style smooth top elements to the self cleaning convection oven with the secluded bottom element. It is a sleek clean looking appliance, and its the best weve ever owned. To one that says they dont make them like they used to, I say thank God!

After less than three months the oven control failed. Local repairman said it would cost $450, better to get new one. Whirlpool set-up service call with their Certified Technician, who didnt come. I had to pay compensation to rental guests in the property who went without an oven for almost a full week. Also had to buy a replacement ($633) to provide a functioning range for these guests and next weeks guests. Whirlpools only response was to offer to set-up ANOTHER service call. I am out over a thousand dollars. I have been a loyal and repeat Whirlpool customer for years, but no longer. What an extremely unsatisfying experience!

Ill never buy Whirlpool appliances again. I purchased all new kitchen appliances less than 3 years ago. The range had electrical issues within the first year, which was extremely scary. Thankfully because of the warranty they took it back, reimbursed me for it and I replaced it with a GE. I absolutely love the GE. The dish in the microwave never stays on its track in the center. Its quite an inconvenience to fix it almost daily. The top rack in the dishwasher constantly breaks, drops down on one side. Random parts from inside the dishwasher constantly come loose and fall off. But the worst of all....my refrigerator has broken down twice in 6 months from the same issue due to no fault of my own. To give some credit, Whirlpool fixed it out of warranty the first time. However the same issue happened 6 months later and they are expecting me to pay for it. The repair company contracted with Whirlpool covers their parts under warranty, however different parts need to be ordered. I had to pay for these parts, a service call and labor. Whirlpool came out with a service pointer on this because they know its a manufacturing defect but are refusing to cover the cost. The representative I spoke to was nasty and inconsiderate but sadly the manager was even worse. DONT buy Whirlpool!!! I recommend GE, youll be much happier. Worst customer service and support.

We bought this Whirlpool washer dryer set last year and extended warranty. 7 weeks ago the washer stopped working. I have spent around 60 hours so far trying to get the washer fixed. Have talked to the repair shop as well customer care up and down the chain. 5 visits so far by technicians and still not fixed. Customer care people promise to call back w/update but never do. We were going to buy LG but bought this to give business to an American company. Now our patriotism is bearing fruit. Customer care blames AIG (service contractor) and Whirlpool say that they can’t manage AIG. At the end of our rope with constant trips to laundromats. Have no idea if it will ever be fixed. So frustrating to see the name of Whirlpool tarnished to this extent. Nobody seems to be in charge and everybody passes the buck. Whirlpool is a shameful example of a company that deserves to go out of business.

In June 2003, I purchased a Whirlpool Gold Conquest Side-by-Side satina finish refrigerator (Model Number: GAS6SHAXLL03; Serial Number: SP1452552). The ice-maker has always had freezing up issues which I never complained to the company about. It has made weird noises (nothing major) but was already out of warranty. I paid $1,600-1,700 for it. I did not have the money to pay for repairs and I am sure that the repairman would have never found the problem. Two days ago, there was an electrical smell in the house. After an hour or two, it started getting stronger and stronger so my husband looked at the fridge. There was smoke pouring at the back of it so he pulled it away from the wall and we unplugged it. Surprisingly, the plug was not hot. Had I not been home, it could have caught fire, burned the house down and killed my dog! I am furious about this. When I called, Whirlpool says, That model is not under a recall. Would you like me to transfer you to service for repair? Really? Those big corporations dont care! There needs to be a recall on this because I have seen this same problem many times on blogs and forums. Well, guess what, I used to be a Whirlpool fan, not anymore! Now, I went and purchased a new refrigerator, and the brand name is Samsung! I recently bought a Samsung front loading washer and dryer and they are great. It looks like the Whirlpool dishwasher in my kitchen will be next! I bet Samsung makes a nice dishwasher.

I spent what I consider to be a lot of money on the Whirlpool Cabrio washer and dryer which I purchased in 2007. Within months, I was getting error messages on the washer, specifically an F51. Thankfully, it was covered by warranty. Whirlpool knew then and there that these things were lemons. The repairman told me he couldnt keep up with fixing that issue. I have since had to replace the motherboard on the washer at a cost of $359, and the idler pulley on the dryer at $221; not to mention the metal catch on the dryer broke. I ordered a plastic one on eBay. I will never buy another Whirlpool product as long as I live! They make junk!

I have a new Duet Washer and it is a nightmare. It keeps throwing the same F8 E1 code. The repair people have replaced five parts and been out four times. I feel like I have been scammed out of $900. I will never purchase a Whirlpool again ever!

I purchased an OTH microwave model #WMH1163XVQ-1 around 12/2011 from Lowe’s. Within a year, the paint started peeling inside of the microwave on the bottom. A few weeks ago, I noticed flames in the microwave and realized it wasnt my food but the microwave itself was on fire. Im glad I was close by to immediately turn it off. I hate to think what would have happened otherwise. Does anyone have any idea of what I can do about this? Would this still be under warranty? This is the first and last Whirlpool product Ill be purchasing.

My Whirlpool dishwasher washes dishes well, when it drain but it will not drain. I purchased insurance repair service from AIG. AIG is a total rip off. I paid them over $300. I have called many many times. They promise someone will call but not one ever has. I would never work with AIG or Whirlpool ever again.

I have a Whirlpool Cabrio WTW5640XW and I was able to get the belt back onto the pulley, about a month back and it ran, loudly, but it ran. Last week the belt popped off again and now the pulleys are screwed, so I probably won’t buy another motor (for the sake of the pulley). Ill get a front loaded Kenmore or something as I was never completely happy with how this thing washed and (didnt dry) our clothes.

We purchased a Whirlpool Cabrio, top load washing machine WTW6600SW back in 11/07. Last week (todays date is 8/19/11), the machine sounded like a plane taking off when it spins out. When the local service technician came out this week, he said that the bearings are shot. Since the tub and bearings are all one part, we were told by the technician that the part and labor costs would be $379.99 to repair it. We originally paid $799.00 for the Cabrio, less than four years ago. Whirlpool would not even give us a concession of a new tub and bearing part as it was out of the 1 year warranty.

This is not a new washer (Whirlpool Cabrio INTW6200VWO) and it works well BUT since we have owned it we have had rust at the bleach dispenser. I am seeing on the internet there are many complaints about this and there was a recall? But they have run out of replacement parts??? Never received any recall notice. We have online instructions on how to repair and have done this many times and the rust comes back. About a week ago we sanded, primed and enamel painted the area plus I have put NO BLEACH in the dispenser and the rust is coming back. I hate to replace a working machine but this rust can and will get on my clothing. Whirlpool was the absolutely best in the past but this one is a lemon.

We were at end of cooking salmon in CorningWare and the door blew open with amazing force!!! It is a double oven... Sounds like Whirlpool doesnt care so trust me we are not buying one ever again. :(

I bought a new house in Hattiesburg with a Whirlpool dishwasher that is loud. It runs normally but when you open it the dishes are just as dirty as when you put them in if not worse since it will spray any residue from the bottom to the top shelf. I have taken it out and inspected all lines and such but can find nothing wrong to the naked eye. Thus I’ve got dirty dishes that must soak since the drying cycle retakes grime back on and then be rewashed.

On November 22, 2013 I loaded my Whirlpool Quiet Partner III dishwasher and set it to start. About a minute later I heard an odd noise coming from the machine. I went over to take a look and saw black smoke and flames coming from the little vent area at the lower right corner of the control panel. I opened the door to stop the machine but the washer kept going throwing water all over the floor. I shut the door and ran and turned off the breaker and then unplugged the cord from under the sink. Two different repair service companies said they would be hesitant to try and repair it due to possible unseen damages. I was lucky that I was home when it happened. I could have lost my house to a fire. There is a large consumer lawsuit already in play regarding this very thing.

Its a very well build dishwasher. Its quiet, really do a deep cleaning and make it easier to leave the kitchen clean after dinner with 2 kids its something that I need, Its not pricey either like other brands.

March 18, 2018. I was called today to inform me that the right front burner on my new stove Model # WEG745H0FS0 (ordered in early September and not delivered until mid-October from Menards) was not operating properly. The flame was noisy and yellow. I inspected it and found that the front burner base was substantially damaged by heat. See photo (Whirlpool stove part damage1). On inspection of the other front burner base, I discovered early signs of the same problem. (Note changes on burner base on the left of the photo.)In this photo (Whirlpool stove part damage2.JPG), you can see the damage to the burner base and also see some changes on the 3 to 5 O’clock position on the burner base on the left of the photo. This stove is less than 6 months old. The fact that the burner parts can be melted indicate poor design and danger to the owner/operator of the stove. Further, the operators manual for the stove I bought does not include any information on the model I have. It has pictures of the range top similar to mine but the model number is completely different. In addition to this, the Aqua-Lift Technology for cleaning the oven is completely ineffective. This is noted in several other reviews of this equipment. The problem noted by the other review became obvious the very first day I tried to use this range. A 2 cup pot spilled all over the cooktop as soon as I put it on the grate.

I purchased new dishwasher, range, microwave, refrigerator, washer and dryer 16 months ago. I have had problems with everything except the dryer! Lowes even traded my washer in for another because it could not be fixed.

When I first bought this machine I loved the big tub, but I was concerned that there was no agitator. It confuses me how clothes can get clean if there is nothing to rub them again. Even in the olden days they rub clothes against a board. Well my concern is valid and I believe the washing machine industry needs to go back to the old model, as this new version does not work.Here are all the problems: 1) The machine judges how much water to put in. This doesnt work. I follow the directions and outline the perimeter and dont overload, yet still it just barely puts in enough water to make the clothes wet. Im all for conserving the environment, but enough water needs to be provided to actually get the clothes clean. I would like to be the judge of how much water should be used, so I would like to be able to tell the machine if it is a small, medium or large load. I do believe that the lack of enough water is why the clothes do not come out as clean as they should and why they end up smelling (see #4). 2) There is no agitator, so there is really nothing available to help clean the clothes. Spinning them around like a maniac is not enough, which leads me to the next problem. 3) The clothes come out twisted terribly and then many times come out of the dryer wrinkled because of how hard they were twisted. I tried to select a less harsh spin cycle, but then the clothes are too wet to put in the dryer. There is no happy medium.4) Biggest problem to date: Our clothes/towels have all started smelling. You know that smell when you leave your clothes in the washer too long (like two days) and then put them in the dryer? Its that smell. The clothes/towels dont smell when you immediately take them out, but they do smell at any bit of moisture. When I dry myself off after the shower, I notice the newly washed bath towel smells like a wet dog. I have used the pods, liquid detergent and powder. I dont remember having the smell problem when I first bought the machine and used powder, so I just returned to using powder today. (Ive even tried doubling up on the pods, but the clothes still smell.)This leads me to problem number 5: When using powder in this machine, the machine does not empty the powder container completely, and so the clothes do not get the required amount of detergent. Often there are clumps left over in the powder dispenser, but not always. (This is what led me to go to the pods and liquid detergent in the first place.) But at least with powder (I use Gain) my towels dont stink after the first time I used them.I wouldnt recommend this machine. I really researched machines before I purchased this one, but they all had bad reviews, so how do you pick? And I never look at the good reviews because we all know so many people are paid to rave about products they know nothing about, or it is a company employee writing the review. This machine is a huge disappointment. I am going to try adding a rinse cycle like a previous reviewer suggested. Maybe the extra water will help with the smell. Of course this is not good for the environment though, so this whole way of making washing machines with no agitator and limiting water defeats the energy efficient goal.

We had to have a sensor switch installed. We purchased this washer, plus the matching dryer June 10, 2010. This was just 16 months ago today.The cost of this repair was $160.24, for part labor and service call. The service call was excellent. Wish I could say the same for washer.We had previously owned a KitchenAid washer for over 20 years (before purchasing Whirlpool washer) and did not have to have one repair on it. Very doubtful I will purchase another Whirlpool.Looks like quality is a thing of the past.

Piece of crap! Approximately 18 months of aggravation. Clothes don’t come clean, leaves residue on them. Just absolutely the worst experience I have had in six plus decades of doing laundry. When next I get a washer...it won’t be a Whirlpool or anything made by the company. There should be recalls on these washers.

We purchased a brand new home with a brand new Whirlpool microwave in it. It was a combo, over the range/hood vent, model WMH1162XVB-0. Every now and again, sparks fly when preparing vegetables. Three times a repairman came to our home with no results. Each time, the problem persisted, with no improvement. On the first visit, the diagnosis was that we did not know how to properly use a microwave. It was noted that they gave us operating instructions and a personal tutorial to solve the problem.On the 2nd visit, we were instructed to buy a protective cover for our bowls when using the microwave. I asked if this would solve the problem, and was told no, but at least we wouldnt see it. This time, the random sparks happened in front of the repair man. He responded that it was the high iron content in the corn and peas that would ignite the sparks. Also, he said we needed to thaw everything before putting it in the microwave. Again, our issue was listed as consumer-use error and nothing was done.On the 3rd visit, we explained that we could not use the microwave on any setting higher than 70 for risking of sparks flying. We showed him the cover we were using, and the permanent marks being left by sparks. Again, the serviceman witnessed the sparks flying, even on thawed peas and corn that simply needed to be heated. He responded that by adjusting the power, and using the cover, we were obviously learning how to work the microwave and informed us that the next service call for this issue would be at our expense. There was nothing they would do for us, as the problem was our fault, not theirs. We explained that other neighbors with the same microwaves are not having this trouble, and we felt it was simply a faulty unit. He didnt seem to agree, nor care what we felt.I have been using microwaves daily for over 20 years. Our neighbors, having the same exact model, have had no issues at all. I know this is simply a faulty unit, and feel endangered each time I use the microwave. Whats even worse is the way Whirlpool has handled our situation. Our microwave is now 4 years old, and I have learned to rely on my toaster oven. When people visit, we have to caution them on the microwave. I will never buy any Whirlpool appliance for my home again. I do not trust the quality of their products or their service.

Whirlpool Duet Steam Washing Machine WFW9500TW had F35/Suds code 14 months after we purchased the washer. Hose / air trap is clear and the hose from the analog pressure switch is connected properly. The appliance tech we had come out to look at the washer determined that the analog pressure switch was defective. He told us that this is a common problem with this washing machine. Whirlpool supervisor, Michael (female), stated that they could send a tech out - and charge us for the call - to diagnose the problem. She refused to transfer me to someone who could help and couldnt comprehend that the its out of warranty excuse isnt a proper defense for a product defect. There are many posts about Analog Pressure Switch problems with this washing machine.The posts about Whirlpools poor customer service are absolutely accurate. They are horrible - good luck in getting them to work with you. We read the reviews for the Whirlpool Duet Steam washing machine before purchasing one and we disregarded the bad ones as disgruntled customers. Please do not make the same mistake we made. After my conversation with their customer service dept today, I will never buy another Whirlpool product again. Defective parts happen. Refusing to fix a known problem is unacceptable.

A whirlpool water heater model FG1F5040T3 purchased from Lowes five years ago developed problems, which could not be fixed. My problems started two weeks ago when the pilot light would not stay lit eight hours at a time and then nothing. Having a service plan through our utilities, they were notified not once but as it stands now, 6 times. Six techs have been out to my house and replaced the thermocouple twice and a complete gas control valve. The pilot still will not stay lit. Supervisor contacted Whirlpool on Thursday. Now its Saturday and no word from Whirlpool and no hot water. Try to get assistance from Whirlpool after work hours and it is impossible. This tells me that they do not care about their customer or the product that they make. Do not buy Whirlpool products!

The pilot light on our hot water heater will not stay lit. We cant find the custom made Replacement Kit at any local retail locations, including a specialty appliance repair store, Lowe’s or Home Depot. So our only option seems to be waiting for the part to come in the mail. Meanwhile, my two little girls have no hot water in their home! Not because we couldnt afford to pay the gas bill, but because of the piece of junk hot water heater that we purchased and the lousy company that stands behind it!

I am very impressed with Whirlpool. After seeing my review, they contacted me and offered to send the parts to fix the problem with the LED lights. They sent a Whirlpool authorized repairman to my home with the understanding that since the refrigerator is out of warranty, I would have to pay him. Whirlpool also asked me to return the faulty part so they can research the problem. We are once again happy owners of Whirlpool products. Thank you Whirlpool!

I replaced a 4 year old Whirlpool dishwasher with a new Whirlpool dishwasher on 01/18/2019. July 2020, dishwasher failed. Finally got Whirlpool to send out a repair technician and was advised that the sump and motor had failed. This is after only a year and a half. Whirlpool will not back their product because I did not send another $200 for a service plan. So basically whirlpool cant even guarantee that their product will even last a year.My 4 year old dishwasher had the same issue which is still unacceptable. I have a Whirlpool refrigerator that almost burned down my house and just replaced a failed Whirlpool stove with a Samsung. I wish I could say what I am replacing this dishwasher with, but I am too frustrated to even look for a replacement after only a year and a half. Replacement parts will cost $250 just for me to do it myself. Do yourself a favor and research the product. Should you spend more? I cant answer that. I have seen 20+ year old Frigidaire dishwashers still working. I honestly dont know what brand to get, but I do know that I will never purchase another Whirlpool product again, and neither should you.

I purchased a Whirlpool Water Heater BFG1J5040T3NOV from Lowe’s and have had numerous problems. The biggest issue is having to replace the thermocouple three times. It works fine for about a year then I need to replace it again. This is tiresome and wasteful and Whirlpool should be ashamed. As a company that once had a high reputation, this is sad. I would not recommend buying anything from them, especially their water heaters. After repairing this one, again, I will look elsewhere for the next one.

This Whirlpool Washer Mod # 4800XQ2 eats holes in all of my clothes, came from Lowes. I still have the sorry machine.

I have been buying Whirlpool appliances most of my married life. Our most recent washing purchase is the worst machine I ever owned. I have ruined more clothes, rugs, sheets and towels, etc. than I ever have in my 45 years of doing my own laundry. In fact, I do not EVER remember a washing machine destroying any of my articles. I just pulled 2 almost new rugs out of the washer only to find they have been destroyed! I am pretty sure it is the extremely fast spin cycle that is destroying my items. I know it cant be the agitator because it doesnt move fast enough to even clean the clothes. And the stupid load sensor is absolutely worthless! It does not dispense enough water to even cover the clothes let alone clean them. Go back to the old machines that did their job without destroying anything and actually cleaned the clothes with an amount of water that I chose. I ABSOLUTELY HATE this machine.

Purchased new home with Whirlpool appliances installed Aug 21/17. Six months ago, I noticed that when I opened the door to the microwave over my range, the light flickered. A few months ago, intermittently, stopped working, now, not working. After reading the reviews, I am having the same problems other consumers are having. DEFECTIVE PRODUCTS! DONT BUY!

Had washers model # WTW8500DCO repaired after being install for 14 days. Have had washers repaired every 90 plus days because of constant electrical and mechanical failures. Would not ever buying another whirlpool appliance to my worst enemy. Customer service is a total failure. If you ask a question after talking with you for 5-8 minutes and they dont have an answer they start saying HELLO, HELLO? I have to hang up. I cant hear you. Just a really sad business. Stay away!

We purchased a Whirlpool Cabrio Platinum washer and dryer from HH Gregg and have had continuous issues with the washer. We have had the lid springs replaced two times since we purchased it and they are out again. I called our service company to ask why we have to continue to replace the springs very 6 months and they said it was a problem Whirlpool was having with this unit. I called Whirlpool and after being on the phone for 45 minutes, they told me there was not a recall, but I could buy the parts directly from them for 1/2 price. This amounts to about $20. The repair cost me about $200 every 6 months because it is a difficult installation. Whirlpool is a terrible company to deal with when you have a problem and they do not stand behind their products. I will never buy another Whirlpool product and will tell everyone I know the same.

When doing any cooking on this range, there are ALWAYS brown or black marks on the white enamel. When I try to clean it using the methods recommended by Whirlpool, they will not come off and the top looks terrible. Using stronger things to clean it removes the finish. They state its not covered under warranty - I will not ever buy Whirlpool again... EVER! Buyer beware! Model #wfg510s0aw2.

I would give no stars for this piece of junk, Whirlpools energy efficient top load washer. I called 1 day after their warranty was up. It was actually purchased on Oct. 9th, 2010. The machine was leaving spots on my clothes from day one (was told it was my detergent)! The machine started making strange noises and not cleaning clothes. It was coming out worse than they went in the machine! I called on Oct. 10th, 2011 to complain. They told me my warranty was up! I had to pay $234.83 to order F7E1 activator and pay repair. The repairman told me that my machine was not delivered until Oct. 14th, 2010. It should have been covered on warranty!

I purchased this dishwasher washer (Model WDT710Paym3) in May 2013, quit cleaning. I have checked filter. I run this washer 1 or 2 times a week. Very disappointed in washer and the quality of the product. Dont think my next purchase will be a Whirlpool.

We purchased a new stainless steel Whirlpool refrigerator in February 2015. Within the first few days the fridge door handle broke off. Not that we have super human strength in our 60s but the handle connection is a very thin plastic. We put it down to the possibility that the warehouse or shippers may have banged it and perhaps we just didnt notice the initial crack. The handle was out of stock so it took 8 weeks before the new one arrived. This week the freezer door handle cracked! Same problem - cheap plastic handle connector doesnt withstand the vacuum seal. Whirlpools handle connection to the door is comprised of a 1/8th inch thick by 1/4 inch square piece of brittle plastic. This is screwed onto the door. In reality this needs to be metal. Enough said… Check out the handle connection before you buy this appliance. You will wait months for replacement parts as they cannot seem to keep enough of them in stock.

Its a big buy to decided on fridge, bought one last year and the drawer keeps popping off the plastic piece. Who designs these to where the piece isnt long enough to stay put. The Veg filter in the back came broke so it doesnt stay on. Just upset to pay that much and have a really cheap product.

Whirlpool washing machine #WTW58ESVW1 - I bought this thinking Whirlpool was a good brand name. I was totally wrong. My machine is two years old and the auto sensor switch has quit working 6 times. One time it only did 6 loads of laundry. Another it only worked for 6 weeks. That time I replaced the switch myself to save money on a repairman. Ironically the switch is still under warranty but they will not replace it unless a serviceman comes to confirm that the switch is dead again. This is because 2 have already been returned to them. Obviously, there is a problem with the switch. The company will do nothing. They used the excuse that I did not purchase an extended warranty. This is merely an excuse. Do not purchase any Whirlpool products. You will be wasting your money and time having to end up going to go out to do laundry.

I purchased the Whirlpool Gold series cook top range-stainless steel. It is of good quality and looks very nice. It is also easy to clean and for the price it has a self cleaning oven. I didnt think that I would like this range but over a period of time I truly love cooking on it.

Thirty minutes into running the oven self cleaning cycle for the first time, the middle pane of glass exploded! Weve had this range two years 4 months, and didnt buy the extended warranty. I contacted Whirlpool and they acted like this was the first theyve heard of this. I inquired on the class action law suit in New York from 2012, the year we bought ours, and they had no comment. They were willing to sell us an extended one year warranty and we pay for the service call for only $332! I declined and will never buy a Whirlpool product again.

My fridge stainless steel doors rusted on after Whirlpool Customer Service told me to buy and use Affresh (a Whirlpool product) to clean them! The fridge was only 12 days old when this occurred, imagine my shock and disappointment. Whirlpool Customer Service reps then sent me another one of their products Whirlpool Stainless Steel Brightener with instructions to clean it every day for 3 weeks and it would resolve the rust problem. It didnt resolve the rust problem. 2 repairmen from different companies have looked at the doors and shook their heads that Whirlpools own Customer Service department recommended a product for a fridge that rusted it and then they take no responsibility for it! Whirlpool knows these stainless steel fridges have the potential to rust. Its listed in their manual. Unfortunately, buyers arent given a copy of that manual to peruse BEFORE they buy the product. I would never have purchased this Whirlpool fridge had I seen that! I have now since read of other Whirlpool stainless steel fridges rusting.

Purchased a Whirlpool Cabrio washer WTW5800BW0 September 2014. Two years and 8 months later it no longer works. Call Sears and Whirlpool and was basically told I should have purchased a warranty. Whirlpool tried to sell me an extended warranty for $495.00 which is about 80% of the original sale price of the washer. Was told it is my responsibility to care for the maintenance of my purchase. WOW. Way to stand by your product. So now its my fault they sell a product that does not last longer than 3 years. So we tried option 2 - called a repairman. His response save your money and buy a new washer. WOW. A repairman rather lose money than try and fix this washer. Save your money and pass on Whirlpool products.

Whirlpool realized in 2002 that this was a defective part. In 2005, they recalled the product. I purchased the Hot Water Heater (Model # BFG1F4034T3NOV) in 2006. Being this product was recalled in 2005, why was it still being sold at Lowes and other stores? Why wasnt it pulled from the shelves? Why werent the parts replaced before being sold? The hot water heater stopped producing hot water. I contacted Whirlpool and they said the gas control valve had to be replaced; they gave me a part # and an authorization # and told me I could pick it up at Lowes. I asked about installation, because it is still under warranty. They said they dont service this. I picked up the part and tried to find a plumber to do the work and they said it was too small a job. I had to impose on friends to help me; one is a volunteer fireman. He came out and put on the new part and in doing so, another piece broke. We called Whirlpool and they said they had to replace the manifold door assembly. They overnighted the part. Again, I asked about them servicing this hot water heater and I told them I am a single parent and cant do this work. They said they dont service this item. I then had a handyman come out to try to fix it and he wasnt able to get it to work and now I smelled gas (it cost me $198). I had to call the gas company and they came and said there was a leak and turned it off and gave me a violation. I called the company I have an HVAC contract with and they added the hot water heater to that contract and it cost me $120 more for a year. They finally got it working, I was without hot water for a week. I do not recommend anyone buy products from this company. They are horrible to do business with and their service is awful (the service they dont offer).

Whirlpools front load washers do not have easy access to the drain pump filter. The entire front of the machine including the door has to be taken off to access the filter. When putting washer back together the parts are cheap and screws break. Most companies that sell front load washers provide easy access to the drain pump filter. Buy one of those instead of a Whirlpool and you will save yourself a lot of time and hassle.

In 2008, I purchased the 40-gal. Whirlpool electric water heater to replace the original unit in my home that had lasted 14 years without issue until it died of old age. After about 2 1/5 years, it died and I was given authorization to return it to Lowes at my insistence. Now after another 2 1/5 years, this one has died. So far, I have replaced both elements, lost a days work, missed out on a date because I could not take a shower and now Im told I have to replace the electrical box on top which wont get here until Monday. Its Saturday and I havent been able to take a shower in my home for 5 days now.The first CSR (Crystal) I spoke with implied that since I had 2 consecutive failures, this was a site problem, not a product problem. Theres nothing special about my site, and my old unit made it 14 years with zero repairs. I would argue that since both of the units only lasted 2 1/5 years, that the product is substandard. I asked to speak to a manager but was told no because they were all busy (no doubt) and her demeanor was unapologetic and unsympathetic. The second CSR (Nick) I spoke with was very nice and at least sympathetic. That goes a long way in customer service, but I was still not allowed to speak with a manager.I am going to try and repair it one more time, but I have zero confidence in Whirlpool and would never buy another Whirlpool product of any sort again. If I get it working, and after all Ive read here I doubt that I will, I will only be using it for the time it takes to get a replacement of another brand. This was my first experience with a Whirlpool product and you can be sure it will absolutely be my last.

Just bought what I thought was going to be a great dishwasher. It had all the features I wanted. But, I discovered that none of my silverware would fit in the slots provided in the silverware basket. It is a disaster. The slots are so tiny that most of them are unusable. I called Whirlpool thinking that surely there was another basket I could substitute, but no, there isnt. Everyone was very polite, but the end result is that the Ill be handwashing most of our silverware. Unless your silverware has very narrow handles, forget this machine. Obviously designed by someone who has never loaded a dishwasher!

Hot water heater goes out. Try to relight it as instructed. Pilot light goes out as soon as I release pressure. Call tech support. After a 10min hold time, I was instructed to rest unit, wait 10 to 15 min and try again. Did not work. Called back and was told it was the thermopile. Had it shipped and replaced at $45.00. Still did not work. Was instructed to go thru the same process of lighting it, still did not work. Then I was given a ref# and was told that my PARTS was warranty and not labor. Okay now one time I was told I WILL BE CHARGED WITH A DIAGNOSTIC FEE OF $99.00 and still no hot water. Next step LAWYER.

My 5-year-old Cabrio started coming up with error codes, and not draining and spinning the clothes. I called a week ago, they offered me 2 options, one being put $339 on a credit card and that would cover all parts, labor, and a 1 year extended warranty. They charged the credit card immediately for the biggest piece of crap washing machine. Someone came out 2 days later and told me he has worked on a lot of Cabrios but never one in quite that condition. I was led to believe that after charging the credit card, boxes would be arriving with parts to fix it. I called 2 days later to find out the status of when it would be repaired and they told me they already put a credit thru on the credit card because to fix it would be equal to the price of 2 brand new washing machines, and they will do nothing to honor that agreement. So I now have a piece of ** in my laundry room and takes me two days to do a load of laundry. DO NOT BUY THE CABRIO! In fact Im not going with a Whirlpool ever again!

Purchased my Whirlpool WRF989SDAH00 White Ice fridge late September of 2014, received the fridge Early October, todays date is Dec 17, 2015. The freezer is not freezing food properly the last couple of days, all food is unfrozen in the freezer. Have lowered the temp settings has not helped, the fridge section is temperately fine. There is a noise coming from the fridge that sounds like a noisy fan or motor. Phoned Whirlpool Canada, they said they could send someone out. They will charge $100 for call out and over $20/15 min after. I asked whod theyd be calling to service. Said that Id try unplugging the fridge for a couple of days and seeing if that helps, and that Ill call the refrigeration company myself if I need them. Not satisfied with their short term warranties. Especially on such expensive products.

I bought a Whirlpool gas hot water heater in 2005. In the first 12 months I replaced either 4 or 5 thermocouples and a total of between 15 and 20 from the time I bought it in 2006 and 2012. Only 1 time did the company replace one of them. When I would call them the rep would say things like, There may not be enough ventilation or Was it installed by a licensed technician? The 1 time they did take care of a problem the technician they sent out said NOTHING was wrong with the ventilation or the way it was installed. Oh yea, Customer Service told me that they did me a FAVOR (exact word) when they did that.In 2012 the hot water heater went out for good. The company would NOT do anything about it. I took it back to Lowes where I got it and they replaced it for me since the manufacturer wouldnt. The new hot water heater went out after only 3 years. I turned the hot water on and it was not getting hot so I checked the hot water heater to see what was going in. I found the pilot was burning, but the burner was not burning. I turned the water heater off and and checked everything out. When I tried to relight the water heater, guess what? It will not light. I am now being told that this heater has NO warranty, this 3 year old heater. There is MORE but I wont go into that now. Just know this has been the WORST product and the WORST company I have ever had any dealings with, PERIOD!!!

I bought this appliance 9 months ago and it has broke 4 times now for the exact same reason. I have set aside 6 separate 4 hour windows for Diamond Factory service to come repair it. All four times, it has been repaired improperly or diagnosed as “nothing wrong with it”. My refrigerator constantly runs, eventually forms an ice wall of back of freezer, and then eventually ice gets so thick to where it stops regulating temperature. All four times, I have had to throw away all my food, defrost the fridge on my brand new hardword floors, and take off work so I can be home for these 4 hour window “service repairs”. They refuse to replace the appliance. UNBELIEVABLE. Never purchasing from Whirlpool or Home Depot in Sunset Hills again.

We purchased a stackable electric washer/dryer unit and received in October. Had issues from the start. Called Whirlpool in Dec 2018 and they sent out their contracted service company. Told us they were ordering parts. Never heard from anyone. Called service contractor and they said never received parts. Called January. WP told us that because it was a new model, they didnt have the parts. We asked them to replace the unit. WP called us and said they would replace the unit and it would arrive in late January. NO CALL. Called 2/22 and said, no similar units available. Ask them to upgrade me if there were units available. Said they would and the inventory of the upgraded unit was promising. Would get a call from delivery company for a 3/6 delivery and install. 3/2: Called because hadnt heard from anyone and called WP. Today Katrina ID # ** tells me they are making the new upgraded unit with an anticipated delivery of MID MARCH. I just about flipped my lid. I asked for a supervisor of which she said she was a SR support specialist. I asked that this be escalated and I get a call regarding status. She advised that she would inquire and call me back. Likely shouldnt hold my breath or try to call back because you are on hold for up to 1-2 hours. Just to clarify, have never had an issue with Whirlpool. Every appliance we have in our home is Whirlpool. I just cant believe this experience. I am going to the media on my next stop.

Bought a Whirlpool Cabrio. Noticed it was getting really loud less than a year into owning it. Called while it was under warranty. The tech said it was fine. Within the next year and a half it got so loud, you cant hear anything else in the house while it is running. Now it is leaking from the tub seals and the bearings are going out according to two service techs I have had come look at it. They say it is more expensive to fix than the washer is even worth. This is due to the parts that would be used to fix it are the same cheap Whirlpool parts that were put in it in the first place. They both said that these are not good washers and commonly go out about a year and half to three years old. Shame on Whirlpool for making such a low quality product and not being willing to do anything about it.

Hot water heater model #0833T402747 purchased late 2008 - Several service calls had to be made to a plumber, due to this unit not working. The door assembly was shipped to me by Whirlpool. I had to pay again for the plumber to install this part. Hes been here 3-4 times since I bought the unit. Last Wednesday, May 2, 2012, no hot water again. The same plumber came out and said the door assembly had again gone bad. Whirlpool was contacted on Thursday morning and would not agree to do anything. They were given my plumbers name and number and I never heard back from them. I contacted Lowes in Acworth, GA and they agreed to replace the hot water heater. So now Im forced to pay for another install. I requested that Whirlpool pay this expense, and their representative, **, said no. I intend to sue them for all monies spent on this lemon and due to this lemon, I will never buy another Whirlpool product of any kind. I have told family and friends and theyve agreed that due to the bad product and worse customer service, they will also stay away from purchasing anything made by this company. Whirlpool certainly wont be hurt by me and me alone. But Ill make sure that anyone I run into at Lowes or anywhere else is even looking at a Whirlpool product will get an earful from me. This is the type of customer service that consumers dont have to put up with anymore. There are many resources on the internet to get the word out and I intend to spend a great deal of my time doing just that.

My whirlpool duet was extremely quiet the first few times I used it and seemed to work well. Then I noticed that it randomly drained the clothes but didnt spin them, it did it on different cycles, and I would have to run the load again on spin and drain, another 19 minutes of run time. After a week it began to make metal scrapping sounds on the spin cycle and vibrated to the point that it moved the pictures on my walls. I called Whirlpool customer service and they authorized a service call. In short, the service man was very confrontational told me there was nothing wrong and charged me $72. It still vibrates and randomly doesnt spin. But now after he took it apart it sounds like a jet engine when it does spin. Whirlpoolss response after repeated calls? Not a new machine, but another service call......

I purchased a Whirlpool refrigerator with an ice maker exactly 2 years ago. It stopped making ice. I called a Whirlpool repairman and he said there was a leak in the freon tube. I should get a new one. I did, am trying a basic GE with icemaker.

Changing the filter is difficult & expensive. And where has the old fashioned service gone. New refrigerator and would have to pay for service. This happened when I bought the refrigerator a couple years ago. I do not think this should be the standard for a new refrigerator.

I had a Whirlpool Natural Gas Water Heater professionally installed on 2-27-2107. This unit came with a Honeywell controller and thermopile assembly. Today is 05-18-2019 and the unit is not inoperative. The pilot is lit but the burner wont light. Here are the issues that I have come across so far: When I go to the Whirlpool site there is no direct link to Whirlpool water heaters, just kitchen appliances and washer/dryers. When I click on parts and accessories link it gives links to washers, dryers or pedestals. Again... No information about water heaters. I scroll down to the bottom of this page and I see a link to All Replacement Parts When I click that it takes me to another site managed by RepairClinic. When I enter the model number for the water heater it says Not Found. I entered the part number for the thermopile on the tag on the orange wire #321165-002 and 100078039 and again it returns as Part Not Found.Its obvious that Whirlpool is putting little effort into supporting their water heaters or their customers. I called their support line and they were able to order the thermopile assembly for $55 plus $27.95 in shipping to get it here by Tuesday. Today is Saturday. So that means almost 4 days without hot water. And since this water heater was a warranty replacement for a previous one that went bad they will not cover the cost of replacement parts for the thermopile. Lesson learned: No more Whirlpool purchases for any of their appliances.

Whirlpool Gold Series Dishwasher Model # WDT710PAYM6 - Purchased this dishwasher in July, 2014. Last week the dishwasher powered off mid cycle. Could not power back up. Tried a few suggestions found online to reset which did not work. I had both a plumber and an electrician look at it. All water lines were fine and power coming in and out of dishwasher and control panel was checked and all looked okay to electrician, but could not get the machine to power up. No longer under warranty. Very dissatisfied there is no recourse.

My Whirlpool microwave oven is terrible. The whole point of a microwave is to cook things faster and make ones life easier. The main problem is food doesnt actually cook due to sensors. Cooking bacon, for example, should be a simple, quick item that easily cooks in a microwave within minutes. Not w/ this Whirlpool! The sensor would not allow the bacon to cook - even after 20 minutes of trying!! Foods such as Bob Evans family sized mashed potatoes cant be cooked either. The sensor in this microwave ensures that only the outer layer is hot while the middle is stone cold. Also, the fan has never worked from day 1, and were now on 6 months of ownership. This wasnt a cheap microwave either, so Im SOL. Please dont make the mistake I made. Dont buy Whirlpool.

Purchased new Whirlpool washer from builder - never worked. Serviced 4 times by Whirlpool - does not wash, does not sense, shakes like crazy. No resolution from Whirlpool - worst customer service experience.

I purchased a Whirlpool Refrigerator from Lowes. 21 months later I need to replace the compressor. Whirlpool has been kind enough to cover parts and labor, but it has been 24 days and no service call yet. After multiple calls to their service department, who keep telling me there is not another dealer in my area, I am forced to wait. Living out of coolers for the past 21 days is very frustrating. I wanted to rent a fridge and send them the bill, but they would not cover that. I will never purchase another Whirlpool product in my life and will advise family and friends on the reliability and service I have received.

We purchased a Whirlpool Cabrio about 3 years ago. Have never really like it. It doesnt add enough water to the wash cycle unless you use the bulky setting, which fills the tub up the entire way, so wastes water. It would have been nice to choose your water level like you could on the old machines. Now it wont drain completely and wont spin totally. Ive tried using the drain/spin cycle 2-3 times extra and it still wont spin all the water out. Ive noticed that there is still water in the drum, you can hear it slosh when you move the drum, so I wonder - has anyone ever been told there is a filter in there somewhere that might be clogged keeping it from draining completely? My husband thinks that maybe all the water in the bottom of the drum is not letting it spin because its throwing it off balance. And yes, it stops before the cycle is complete and just sits there and blinks and you have to unplug it to clear the cycle. What a pain. We will never again buy a Whirlpool and I absolutely do not recommend Whirlpool washers. I have a Maytag as well and have not yet had problems with it. Bought it at the same time we bought the Cabrio (2 households). At least the water levels in the Maytag are a little more normal. You can wash more than 1 pair of jeans and get them clean in the Maytag. For those of you with the problem of the clothes not smelling clean - try running the clean cycle with a cup of bleach about once a week. No clothes in it - just a cup of bleach in the bleach dispenser and nothing else. Works for us.

I bought a Whirlpool washer and drying matching set (model 6400sw3). I liked it because it was extra large without agitator in the middle. Ive had it for about 2-3 years and I have already replaced the drain pump, motor and barrens, it has cost me over 500.00. I thought now OK its working fine, but now its giving me a code every time I wash of LD. I am so fed up with this!! I should have bought a new washer but I felt as much as I put into it, I basically built a new one. And now this code comes up every time and I have to power it off. Im not sure if anyone else has had this problem but I just dont know what else could go wrong with this. I will never ever buy a piece of junk like this again!!

I have tried to contact Whirlpool, email and telephone call. Finally someone called me but Customer Service was poor. I asked her to have a Manager call me, but she never did. They also never responded to my email. We Purchased our new Refrigerator 21 c.f. side by side 2 months ago. The ice maker is driving us crazy. It is very loud. There are white plugs on the 2 bottom corners that make the appliance look extremely cheap. I am not happy with this Refrigerator!

They sold me a washer that did not work. First load failed and the machine locked closed. Error E1 F9. Took 7 days for technicians to open the machine. The laundry was rancid by then. Needed a new drain pump motor, which was installed 37 days later. Whirlpool offered $150 for my loss of clothing. Ridiculous. Value $900, I asked for $500. Awful.

My $800 Whirlpool Cabrio top loader does not rinse the soap out of the clothes. Nor does it even get the clothes completely wet. After the final cycle I have soap scum in all the wrinkles of the clothes. Most dissatisfied purchase I’ve ever made. The one-star rating comes from the pretty blue digital displays. I’ll be purchasing another; this one goes to the dump where it belongs!

I have had my Whirlpool stove for over 30 years and use it daily. Still a great stove. I would not trade this stove or any of the new types. I just need to get the self cleaner repaired. The only problem I have is finding parts to fit this older stove.

I bought this Whirlpool french door, bottom freezer refrigerator for $2100. In 10 years I have replaced the compressor three (3) times. Bad design and a real piece of crap! I was told by Sears that all Bottom freezer Whirlpool refrigerators are made by Amana. That is why I bought the frig. Ive had wonderful experiences with Whirlpool and Amana product in the past, but this time their design is so flawed.

Today, after five years of washing items in the Whirlpool Cabrio top-loading, HE washer; I am taking the time to express just how poorly this machines operates. Clothes do not get clean, dish towels with dried food still have food on them, and towels get holes. If I wash items with sand after going to the beach, the dryer vent has to catch all of the sand that was never washed out. Rust has developed on the inside and drips down to ruin clothes. I would take back my previous washer with the agitator that was over twenty years old in a heartbeat. When we needed a new dryer, we went ahead and bought a matching washer. Painful decision!

I bought a Cabrio from Costo less than 2 years ago. Dryer so far so good (big barrel with hair dryer so what could go wrong?). Washing machine is HORRIBLE. Lid latch broke (couple hundred to repair). Now out of the blue I get an F2 error & machine is completely inoperable. I am only user & very careful with it. There should be a recall on this expensive junk. NEVER buy Cabrio or maybe any Whirlpool appliances again. Ive never written a bad review btw.

I purchase a new Whirlpool Calypso with Catalyst Washing Machine in 2006 after a house fire. Thinking that I was buying a great machine. I was so upset with my house burning that I never thought about the washing destroying my towels, rugs and sweaters until it was too late on the guarantee. I called the company and ask if there were any more complaints about this machine, and of course they said no. I ask if there was a recall and they said no. I told them that there needed to be a recall of this machine. I so want them to see the towels that I have to use. I am so embarrassed of my towels that I have to buy new when company comes. I made no difference on the price that I paid for the towels. They all were destroyed by this Whirlpool Washer. I have had enough, I am buying a new Washer and it will not be a Whirlpool. I believe that the right thing to do is for the Whirlpool company to put a recall on this machine and give our money back. I had a friend that is in charge of another washer company and had him to look at it. He said that if that was his customer complaining about his washer that they would automatically bring the customer another new machine. I wish I had went with his company. Shame on Whirlpool for treating their customers like they have.

My Whirlpool refrigerator/freezer stopped cooling just after a year. I had to buy a $319 warranty. It was fixed, but broke several months later. The repairman said he would try to stop the leak and it worked for a couple more months. The refrigerator was obviously irreparable and we should have had it replaced by Whirlpool at this point. Now, that it broke again (stopped cooling and freezing) the repair service is giving us the runaround. Its over a week and they wanted us to call a repair service and they would reimburse them. The repair service and Whirlwind know about this problem, but refuse to acknowledge it and are getting away with it. With all the comments Im reading here, there should definitely be a recall. Id like to know what it takes to have one authorized.

The only model number I can find is W10484489A.... Do NOT buy this machine. It is pathetic!! This machine cannot handle more than 2 bath towels at a time!! It will just keep trying to spin, yet NOT spinning, then when you stop it, there is no choice to just spin again, you have to rinse and spin!! Unbelievable.... takes a whole evening to do one load of towels!!! (actually a whole evening to do 2 towels) I hate it!!! Not to mention, whatever they designed between the tub and the door, a rubber whatever it is, is nothing but a catch for disgusting bacteria and slime. Considering the amount of wash I DONT DO, this is unacceptable, even though I have bought and used the new washing machine washing stuff!!! Honestly.... had a Maytag Neptune before this machine..... that is the way to go folks, pay a little more, but way more satisfied. Cleaned like a gem, unlike this whirlpool, cleaning is at best mediocre!! Unfortunately, I broke it, asking it to wash huge 120 in round table cloths for my business, and heavy chair covers..... Had I have know.... cant even wash 2 towels in this new Whirlpool machine!! It is heading to the curb with all its disgusting places you have to clean, I will pay someone to take it away, seriously cost me a ton of money in re-spinning (or yeah, and re- rinsing, cause you cant just spin something), would have been better to fix my MAYTAG!!! I hate Whirlpool!! Do not buy one!!

Bought on 9/11/2014 and installed by Lowes installers on the 15th. It quit heating two days later. Called Lowes and they said I would have to call Whirlpool. I did. WP had me metering with a multi-meter until found OTC button was tripped. Then they suggested I troubleshoot the elements and sent me a video. I called Lowes and they said they would replace. Later they called back and said WP would not give them a RA number and for me to call them. I did and the rep after much arguing directed me to call their factory authorized service, A & E. I did and they said it would be 33 days before they could come out. I hung up and called Lowes who called back later and wanted me to call WP again. This time they said they did not have a repair service close enough to come, but I could try buying the lower heating element and replacing it to see if that worked. I said no, the heater was brand new and they needed to fix it. Their next solution was have me contact a local plumber and arrange to troubleshoot, me pay the plumber and then send them the bill. They would reimburse me up to $100.00. Not acceptable and now the button has to be reset every few hours and the water gets scalding hot while it is heating. I called Lowes and they said they would get back to me, but I have little hope of a resolution. Product number is ** SN is ** Model is E2F50HD045V. Bought at Lowes, Lindale, TX.

We owned a Whirlpool Duet washer that went out in late December 2011. We bought another Whirlpool Duet washer on January 8, 2012. On July 31, 2012, it stopped working with the error message F24. In WV, Whirlpool contracts their insurance/warranty through ACE Appliance. We scheduled with ACE the next day. They came out on August 6, 2012. The repairman told me it would be 7-10 days for the part. The part was on back-order, so in reality it took 17 days before they returned. It was repaired on August 23, 2012. Today, September 17, 2012, the washer stopped working again with the same error: F24. Whirlpool will do nothing to replace the washer, even though it is less than a year old and we paid $900 for the washer. This is the second Whirlpool we have owned that has crashed. I have two small children (4 and 2) and I am due with number 3 in 3 weeks. While the washer was broken, I spent nearly $80 at the laundromat for washing only - I carried baskets of wet laundry home to dry. And now I get to repeat the same exact struggle less than a month after it was fixed. When asked, the customer service rep told me that no matter how many times it broke, all they would do is send a repairman. They never ever replace appliances regardless of the problem. I am unbelievably frustrated and I want to tell everyone that I possibly can to stay away from Whirlpool appliances! Do not buy them new! Their manufacturers warranty is a joke!

Bought a Whirlpool Cabrio washer and dryer 5 years ago and with only 2 adults and 4 washes per week, it broke down twice needing new motherboards each time and, of course, Whirlpool would not take any responsibility as the 1 year warranty had past! I will not buy another Whirlpool!

In 2013, my husband purchased a Whirlpool Hot Water Heater model #E2F40RD045V 40 gal. from Lowes in Vancouver, WA. On 12/12/15, had to call a plumber, the hot water heater was intermittent hot/cold. He flushed it, checked all power connections and changed the elements. On 3/18/16, NO hot water. Having a 6 year warranty, I called Whirlpool. They gave all kinds of excuses and told me to try a bunch of tests. By the time I got back to call them they were closed. I called them again on Monday 3/21/16 and said nothing worked and it had popped the breaker. They said change the elements. I told them I had just changed the elements 3 months before. I told them it was faulty wiring. They said the top element must be faulty. I gave up at that point and called the plumber. He came right out the next day. I had purchased a Rheem hot water heater to install and asked him to check the Whirlpool hot water heater elements he installed before he removed it. That is when it was discovered that under the insulation around the bottom element it was all scorched from FAULTY wiring. I called Whirlpool again and told them I could send them a picture and they said dont bother and immediately gave me an RA to return the hot water heater to Lowes. I told them I had already purchased another hot water heater and it was not a Whirlpool. I am going to request a refund.

We purchased the Whirlpool refrigerator (model ED5LVAXVQ00) 4 years ago. The plastic around the top shelf cracked within two years but is not a warranty item. Now, all the plastic surrounding shelves have cracks and the slides for the pull out drawers are also broken. My wife and I are retired and have not overstressed the shelves. The cost for replacing the cracked plastic will be approximately $250 (hardly worth fixing)! We are very disappointed that a once reputable company would build and market such an inferior product. I hope this comment will warn prospective buyers to be careful when considering Whirlpool refrigerators. Very disappointed!

I have purchased in the past all Whirlpool appliances all at the same time. Washer, dryer, dishwasher, refrigerator, stove, microwave and I have had issues with every product after the first year, from plastic parts failing. That should have been made out of metal, to motherboard replacement. I work Hard for my Money, and when I need to buy a new appliance, I want truth in advertisement of what I am spending MY MONEY on. I would like a product that is built to last!!! If whirlpool cannot offer this we need to COMPLAIN all over the Internet until whirlpool changes their design and uses better parts for their products. I as a consumer deserve this.

Whirlpool microwave model # gh4184xsb1 handle is falling apart. I have replaced the hood vent twice and the entire door once and now, its the same problem again. The plastic becomes brittle over a year to two years of use and falls apart. Whirlpool will only stand by their one year warranty, and is not concerned about a problem that many of its customers are having. I have read many complaints on the web about this same problem. My wife and I have decided never to purchase Whirlpool products again.

The Whirlpool repairman left today after replacing the burned out motor on my 5 yr old dishwasher bought in Feb 2012 and installed July 2012 as did not arrive from Quebec to Surrey BC until the end of June 2012. So the Finish dishwasher detergent was in the dishwasher as samples and coupons and recommended this Finish for use in the new dishwasher so I stupidly believed them and used it. Well last week my dishwasher stopped working after it started and turns out today the cause was from the Finish dishwasher detergent. I was told today after paying 393 dollars for the repairs. Not to use Finish anymore or I will have the same problem. To only use Cascade. So what is a person suppose to believe.

We purchased the Cabrio washer & dryer with 6th Sense technology in 6/2007. What a mistake it has been. We have had 3 F1 error codes that a repairman has had to come fix all about a year and half apart. It makes crazy loud sounds if it decides to actually spin in the final spin cycle. It normally does not spin. It just always flashes UL for unbalanced load. We are extremely dissatisfied with this set. The dryer heating element has gone out also. We just purchased a new part. Prior to this, we had a hand me down washer & dryer that worked excellent. We regret getting rid of them, and now need to purchase a new washer & dryer. Whirlpool ought to stand behind its products and get this fixed.

My review is not about Lowes, it is about the Whirlpool Range I purchased. I purchased a Whirlpool Range in 2013. In a matter of a few weeks the drawer at the bottom was giving problems. It was still under warranty and a repairman was sent to repair it at no cost to me. Something was broke about it. The drawer is so flimsy made it is not made to hold much of anything to start with. I have to take all sorts of effort to get it to close correctly. It is just shoddy made. Then a few weeks ago a piece of the side trim on the oven door fell off. My husband got it back on and then it fell off again last night. I am not happy with this stove, it is cheap made for $550.00. It is white with a smooth cooking surface. Drawer is so shallow and wont stay on the tracks, things fall out over the back. I am not satisfied with this stove, but I have got to keep it.

Wife and I bought a WRF990SLAM00 fridge in 5/2013. Seemed like the nicest model Lowes had at the time. The first one delivered had problems: it wouldnt stand level or seal properly, and had to be replaced. Another unit was delivered a few days later. This one - the same model - worked very nicely, for a year and a half. A few days ago, it got loud. My wife noticed in the freezer, some things were beginning to thaw. We called Whirlpool, who said, Oh, its over a year, and youre out of warranty. Sorry! Ok, so they suck. After we had a technician examine the freezer, he suggested, This is something Whirlpool needs to address. It wasnt the first (or fourth) problem with this fridge that hes seen. Called Whirlpool again, this time to gripe. Sorry, youre more than a year, so no warranty BUT, well sell you a service contract for $330! Hows that sound? It sounds like Whirlpool just disqualified themselves from ever getting their hands on another dollar from my family. Theres too many other companies who DONT treat their customers like garbage.

Three years ago I bought a Whirlpool 22 cf bottom freezer (GB2FHDXWB02) & within 2 weeks it developed its first problem. Ive had service men out 3 times (on an extended warranty) for ice buildup and leakage, presumably from the icemaker, and the problem hasnt been solved yet. I tried to open the freezer tonight and the handle pulled off in my hands, nearly sending me head over heels. This thing is a major lemon!!! Dont get me wrong: I love the design! It looks good, keeps everything at the right temps & the bottom freezer is a great idea. Id buy the same design again if I could guarantee no leakage and a handle that wont separate from the door. Now Im having problems getting the repair service to come out here again, despite the warranty. Meanwhile, the fridge is leaking onto the wood laminate floor causing damage. I just replaced an ancient dishwasher & my old Whirlpool glasstop stove after its oven failed. I cant afford a new fridge too.

I have owned a Whirlpool Cabrio model no. WTW7800XW2 washing machine for less than 3 years. The plastic frame for the top glass lid cracked (on the right next to the spring loaded hinge). After reading that other people have had a similar problem, I contacted Whirlpool about this and talked to its TN call center representative. I requested that Whirlpool repair the appliance free of charge since there is a known defect with it. She said Whirlpool would only offer me a 50% price reduction from the retail cost of the lid plus charge me shipping and taxes. I will not be buying another Whirlpool product as a result.

Bought the above named model number Whirlpool dishwasher in Nov 2017 and it stopped cleaning 6 months later, dishes were instead of dry and NOW the motor is completely shot! Never again! This is ridiculous that the part cost more than the product! Worse that I need it repaired or a new one in less than 3 years!

Whirpool Product VMW TL WASHER with impeller absolutely is crap. I have it almost a year and it smells, and it noisy like a dog was in the machine and someone started it. Its off balance constantly. I hate it and will place on every blog the worst review I can write. Its a nightmare. It has a fake bleach dispenser a door but no holder underneath. Even the repairman thought the bleach went in the dispenser. My clothes were ruined along with sheets, etc on numerous washes. The bleach partially dispensed on dark clothes at least 8 washes.The washer was purchased at BrandsMart 11 months ago and so theres no returns.

We went out and bought the new front loader washing machine and dryer. Neither one of them works correctly. A service call had to be made the the day we ran the first load. The washing machine only washes errors popping up F8 and E3. On the dryer error code E3 pops up and cannot dry clothes. Worst purchase I have ever made.

I bought my Cabrio Platinum Washer and Dryer in 2013 (4 years old). About a month ago, it started sounding like an airplane was landing in the house while on spin cycle. I called a repairman and he said the bearings were going bad and it would be better to buy a new machine. When we pulled out the washer, there was grease all over the floor - apparently a seal started leaking and the bearings had no grease so they started burning up. I talked with Whirlpool, after all it was only 4 years old and a seal leaking and burning the bearings up wouldnt be from normal wear. They were not convinced and offered to give me a discount on a new one -- No Way! I went with another brand recommended by the repairman. The screws on the dryer door also came out and we had to replace them. So much for the Whirlpool brand and especially their top of the line machines. I will not buy another Whirlpool washer or dryer.

I own a top two door refrigerator cabinet with a middle drawer meat cooler and a pull-out out lower chest freezer. The ice maker is built into the door and it is a very simple to operate and stable appliance. The refrigerators space is very functional and flexible for your food storage.. We have moved it 3 times and never had a problem. It is my wifes favorite appliance and fits our needs perfectly without a lot of bells and whistles. The ice maker filter is easy to change and the ice maker itself is super reliable. The model number is WRX735SDBM00. We have been Maytag and Whirlpool appliance owners forever because of their reliability and the ease of used to clean them.

Whirlpool has a terrible customer service! I have an almost new washer broken and I had it repaired. The company is having the same issues in another model and yet, they would not offer to even refund the repair.

My wife and I have had a Whirlpool Gold 5.8 cu ft gas range for just 5 months and have already begun to have intermittent trouble with it. She can use the oven to bake cookies in the afternoon and then try to bake dinner a couple of hours later and the oven will not preheat no matter how long she waits!! This has happened three times now and we are waiting for a service technician to come out.. Pretty sad when you buy a top of the line appliance and begin to have trouble so soon.

On December 24, I was planning my annual Christmas Eve dinner when my oven just decided to quit working completely. This was the third time my oven broke down on me. I called Whirlpool and they pretty much told me theyll get to me when they can but it was the holiday. So I understood that it would be a few days. I had a technician come out to my house on December 27 and tell me that he needed to order a fuse. He called all over the state to find one but no one had one so he put it as an emergency. The technician did everything he could to accommodate me but could only do so much. So I waited and waited but heard nothing.Today, January 3, I called the department to see when my part was going to be here and they tell me January 10 - unacceptable. I called the management team and spoke with Tiffany who pretty much just told me, Sorry. You have to wait five business days to find out if the part is available. If not, then we can discuss sending new ovens. Why would we have to wait five business days from January 3 when it was ordered on December 27? Look, Im a very reasonable woman and this is the first time I have ever complained online about a company. But I have gone 10 days without an oven and I have a family that I cook for daily.My ovens are four months old so this should not be happening. And when it does, there should be parts to fix it or a replacement on hand because no family should have to go without an oven when they just paid a ** load of money for it. Customer Service should be a little more sympathetic and a little less about business because at the end of the day, theyre not the ones suffering, we are. Also if this part is on back order, that tells me that this probably happens often. Maybe Whirlpool should recall this oven model because whoever heard of an oven overheating? Get it together. I will spread the word of mouth about my experience!

A new washer, kept in pristine condition, indoors in an upstairs laundry room, used by 1 person for 4 years should NOT rust out. I took pictures and sent them to Julia ** a company representative after she offered me a discount on a new washer but would not send me an email with directions like it was some kind of secret until I insisted several times. The email simply had her phone number. I was to let her know the models I would be interested in and she would tell me if those were available for the discount. Then the company would charge me, deliver the new one and charge me to install and remove the old one. How is this for a great company. I sent her the models I might consider. No word back. Whirlpool, not looking like a stand-up company to be proud of. Shame on this company.I like the machine, but seeing it rust out before my very eyes has changed my mind. How will they address a 4 year old washer rusting from the inside out? How will they address a 1 year warranty? I found a copy of Whirlpool Washer Warranty that used to have up to five years for issues such as poor workmanship. It takes more than a year to find these things out. Dont make them if you cant guarantee that they will last. My last Maytag lasted 18 years and was still in good shape. I just wanted a model without the agitator in the middle and on that would conserve water. Should have kept the old one.

Im 61 so I have some experience. I personally know fridges that have lasted over 20 years. I just Googled it and found out the norm is 14 to 17 years. This hunk of crap lasted 4 years. As soon as I got it home and plugged it in (4 yrs ago) the most noticeable thing was the noise. It sounded like a tractor! I considered taking it back (wish I did). Then after a couple of years the pull handle came off! The whole time we had to be careful the door was closing properly. It was problematic. Ive owned (and re-sold) about a dozen fridges in my life. This the first one to fail on me. It was bad from day one!