Weve owned this refrigerator for about 6 weeks now. It is a 23 cu. ft. model with a bottom freezer. It is working great, and we have no problems with temperature control in either the refrigerator or freezer sections.

Lost two freezers of meat in this Whirlpool. Changed Motherboard twice. Wouldnt keep ice cream frozen. Tech told me I was buying cheap ice cream. Was told by Whirlpool that they dont replace freezers. Received a call from another WP rep who did replace it. Waiting 4 weeks now because trucking company wont come up my driveway in snow. It was here once out. Driver didnt know how to change unit out. Waiting for exp driver now.

In 2006, I paid $1,300 for above fridge and bought extended warranty. Within a year, I had four service calls for condensation in bins that causes freezing of lunchmeat, veggies, etc. and anything put in them. The A&E service company said to use plastic bags and then said I should keep the bin drawers open at an inch so air could flow. Next call said vacuuming underneath would solve it. Final call said again to use bags and suggested modifying the fridge by making a hole in the sidewall (which would nullify the warranty).Since I declined modifying the fridge, he contacted Whirlpool saying I declined service. I still have this problem, was going to call for service because I could really use the space the drawer provides but I have a feeling I will just be throwing money away. I was going to contact Whirlpool but Ive done that too. I feel totally ripped off on an item that should have quite a few years of service left.

Got a fridge Friday night setup, and was not cooling as of Sunday still. Called Best Buy who we got it through and they sent someone out first thing Monday AM to look at it. Per the Whirlpool agreement, the first year has to get serviced through them. Finally got a hold of their service support to get someone scheduled to come on site. 11 days later was the earliest appointment, and they just expected me to deal with no refrigerator for 11 days. I asked of other options, what wait times would be after Whirlpool comes out in 11 days to deem it broken and they repeatedly said I cant give you any what if answers for anything. Were no help at all and just expected me to figure out things for at least 11 days on a brand new 3 day old machine that is broken. The absolute WORST customer experience ever and refuse to buy from them again. Thankfully, Best Buy has a return window so were completely returning it and going with a different brand.

Ive always had a Whirlpool washing machine and it has been extremely dependable. I have not had any problems with my Whirlpool washer. A Whirlpool has came a long ways with their pricing. It was very affordable for somebody like me and I cant afford a lot but I could afford this. I was very pleased with my purchase and with the product. They havent let me down so far.

My Whirlpool microwave fits nicely over the stove/oven. It is easy to clean and comes with a glass turning table. It also comes with a wire rack if you choose to use it or it is easy to remove. I have had this microwave for 12 years and never had a problem. Love the presets on it for example ‘“popcorn.”

Purchased this dishwasher in January 2012, and it stopped working in May 2015. We replaced thermal fuse a year ago and just had to replace the control panel. It worked for 1 day and through 2 wash cycles, but during the 3rd wash cycle, it failed to drain and no power again, which is the same problem we had before. We opted to also replace the control board, just to be safe. Lol. What a piece of junk! Whirlpool is a pathetic excuse for a company, and, judging from others experiences with the customer service department, we will not bother contacting these ** since they clearly have no interest in providing any service at all to their customers. I have had many other lower end dishwasher models, and all of them worked well past the 5 - 10 year mark and never stopped working or required any service. I WILL NEVER PURCHASE ANOTHER APPLIANCE FROM WHIRLPOOL AND HAVE SPREAD THE WORD TO EVERYONE I KNOW. Good luck, Whirlpool. I do not expect they will be around in 10 years. Lol. Do not give your hard earned money to these idiots for the junk that they peddle, and please let your local appliance dealer know why you wish to purchase any other brand BUT Whirlpool. Consumers are not stupid, Whirlpool! You are ignorant for banking on that and should be shut down for your unfair business practices, not to mention misrepresentation of your despicable products.

I purchased a GW399LXUS Whirlpool Gas Range. This is the slide in kind. I paid 1658.00 dollars for this stove, because it was a gas convection oven. We purchased it on 7/21/09. Just yesterday, the keypad numbers stopped working. I cannot even set a temperature for the oven. So now, I can only use the burners. I called Whirlpool today. They told me that my stove does not have any recalls so there is nothing they can do about it. I spoke with Jessica in Michigan. I told her how dissatisfied I was that the stove is only 2 years old and the most important part (the buttons) stopped working and they only cover this for one year. She told me that I have to remember that man made things are made to stop working at some time. I told her they should work for longer than 2 years. I remember way back when my parents bought a stove or fridge and they lasted for 15 to 20 years before breaking or stopping to work.I am a long time Whirlpool customer and always had good luck with their products. But I really feel that they should fix this problem. I could understand if the stove was 8 or 10 years old and something broke after using it, but not after 2 years. I will definitely tell everyone I know to not buy Whirlpool or Maytag since they are one in the same. I probably will not buy Whirlpool again and will have to buy something from Japan since it will last longer. So much for buying American made junk!

This Whirlpool fits in a 1962 brick split level kitchen perfectly. It is both beautiful and runs as hoped. It has a bottom freezer, allowing the top portion to hold a full Thanksgiving and Christmas turkey platter. I love this Whirlpool. It is also made in America!

LEDs on control panel started going out in four months. It’s a 400$ part. Under warranty but what’s going to happen in another four months? The range I had from the eighties was still working. You don’t get what you pay for anymore. Just excuses.

I have had this refrigerator for over 25 years and cant ask for anything better than that. Would buy another Whirlpool refrigerator. Has original french doors at top and bottom door on freezer. However, I dont particularly like the pull out drawer that the new refrigerators have now as I get so much more room with a door. The new refrigerators have improved rubber around the doors. That is the only thing I had to replace on this refrigerator.

Mind you, Whirlpool products that we have purchased in the past have been satisfactory, but gas hot water heaters, no! About four years ago we purchased a Whirlpool hot water heater that went out in a little over a year. After spending many calls and time, we found out that the HWH was on soft recall. Whirlpool credited our account, but this was to purchase another Whirlpool, which we did. We paid for installation. About 2 years later, it has gone out. Same problem. Lowes says not their problem. Whirlpool says it will pay for the part only. Plumber will cost 150-200 dollars. All the plumbers I have talked to will not repair them, then they are held responsible when it goes out! As a disabled Vet I cannot afford to throw 400-600 dollars away. And, Whirlpool tells me that if they give me an RA number to replace the HWH, it will have to be a Whirlpool from Lowes. Great! Whirlpool quarterly report looks very good. Mine doesnt look as good. What can be done about a poor working product? Or is this too big to fail? Let me know.

We have owned our side-by-side model # ED5HVEXVB02 for just over six years now. The first thing that went bad was the ice machine (just days out of warranty). Over the next 4 years weve had to replace 2 of the drawers; they break really easily. Here we are just 6 years out and we are on our 3rd icemaker. This refrigerator is a lemon. I sincerely believe they designed an inferior product so that they could get you hooked. We probably would have been better off after the first issue if we had sold this lemon instead of spending all of this money and future money that it will take to keep this product going.

They contacted me to replace the washer. And the uninstall/install will be at my own cost. Its more generous than I expected. I thought they would send another technician and make everything go back and forth. This solution does save my time. I hope the new machine wont have all the series of issues.

Bought Whirlpool refrigerator in October 2014, model WDT710PAYH6. Ice maker never worked right and then started leaking water. A month later it is still not fixed even though it is supposed to be under warranty. I bought a Whirlpool dishwasher and stove at that same time -- both of those needed to be replaced right out of the box! Called Whirlpool and they wont replace. Only referred me to a different repair company. Meanwhile it is leaking all over the floor. Now I see all these complaints for the same issue, yet the Whirlpool rep says they know nothing of this problem! I have a brand new Whirlpool matching microwave that sits uninstalled. I am wondering if I should even bother. I bought expensive new appliances to avoid the hassle of older items possibly breaking down -- and I have never been more frustrated in my life.

My KitchenAid side by side refrigerator/freezer is a beautiful thing, shiny steel surface, gleaming white inside. However, its made poorly. The ice cube maker compartment broke and the replacement came without any installation instructions. It was hard to figure out and I broke it. Now, everything in the refrigerator is freezing and changing the temperature on the digital panel makes no difference. McKinneys appliance, where I bought it, no longer has a refrigeration technician and they referred me to Whirlpools 1-800 number where I supplied some information and sat in my chair on hold listening to music for a half hour before hanging up.The recording on the phone suggested their online chat where I was asked the same sorts of questions and was told I would get the answers I wanted by paying $5.00. I had no idea what I was getting into but I didnt pay, just terminated that inquiry. Feeling cheated by the company whose product I had mistakenly purchased. Im now running the risk of a technician visit, sometime between 8 am and 4 pm a couple of days from now. I have to be prepared to wait around all day for somebody to look at my refrigerator, charge me a lot of money and, from what Ive read online, potentially see the problem return in a very short space of time.

French Door model WRF989SEAE01 - Fridge runs very loud after 3 weeks. Ice build up inside of fridge - back left. After numerous repairs, dealer replaced unit with new. Three weeks, loud noise again. After 7 months, the ice maker has quit, the freezer is thawing items, the fridge part is not cold enough (all settings have been boosted). Now Im concerned it is going to completely fail or burn our new house down. All new Whirlpool appliances in new home and this thing is proving to be extremely unreliable. Dealer is now out of loop (gave up) and told us to deal directly with Whirlpool. After 2 units and same issues, it has to be a design flaw.Can anyone start to move on a class action lawsuit or do I wait until it blows up or burns down the house? We are of retirement age, no kids, and our appliances have had NO ABUSE. Another acquaintance has same fridge about 2 years old and it has completely quit.

Whirlpool Cabrio top load washer: nice job Whirlpool! You designed a washer that breaks if you accidentally wash a coin! For the second time in a few months, were fixing our washer because a coin was in a pocket. The coin gets sucked into the discharge pump and sounds like popcorn popping when it drains. It rattles around the inside of the machine’s pump until it breaks the plastic pump housing. You will know when this happens because there will be water on your floor. Did you ever consider a screen to prevent a coin from ruining the washer? God forbid someone leaves a coin in their pocket. Well, if you leave a coin in your pocket and wash your jeans, it will cost you a repair every time with this hunk of junk. This would be my last Whirlpool. It will actually be cheaper to throw this thing out and buy a new one, since it won’t be the last time a coin accidentally makes it into the washer.

Microwave Hood Combination...moisture sensor failed...potato caught on fire. Service company Whirlpool sent failed to show (Whirlpool selected a repair shop over 100 miles away). 2nd service company told me sensor failed and they would return with new part (ignoring the fact the white microwave was not gray and black) in a few days. If I wanted a new microwave without the dust and ash, I had to call Whirlpool. Whirlpool is ALWAYS experiencing a high volume of calls.Whirlpool states 7 - 14 days (unit on back order of course) for the microwave will arrive. 21 days later..no microwave. More high volume of calls... Whirpool state a repair center has received the microwave on July 31st and should have called me. Said repair center has no record of this transaction. Whirlpool reps claim to have records of my claim...but... they keep asking did we tell you it had been handled? I say read my file... Customer rep says my file is hard to understand (i.e. it is long). But they assure me they are empowered to help me. Maybe they should look up that word.Today...it is not Whirlpool customer service fault! No... It is being handled by a Product Replacement Specialist... Sadly they cannot provide me with any contact info for that Specialist. Empowered but not informed! Lesson: Whirlpool dont buy or if you do... and it catches on fire...just buy a new one... They make it impossible to get a replacement.

I bought a Whirlpool model # WRF757SDEM. It has failed twice in 7 months. The tops temperature hovers at 54 degrees Fahrenheit. The freezer works fine. I had a whirlpool fridge for 10 years before I bought this one and never had trouble with it. This particular model seems to have a design flaws according to other reviews I saw on this site that read similar to mine. We are waiting on parts. This is the second time in 6-7 weeks that it breaks down.

I bought a model (W10632082 A) dishwasher, and the top shelf is very flimsy, the dishes and glasses do not get clean, even after I fully removing any food soil from them. The dryer does not work. The dishes come out wet and with water spots. It is very noisy, and the water cycles are programmed to run upwards to three hours!!! The basket for the silverware is designed to be hung on the door, this basket falls off easy, and you cant use the left side because the normal size of the spoons or forks, get in the way of the dish washing soap reservoir, making it difficult to close the door. Do not buy this product. Horrible!!!

I owned a Maytag washer for 30 wonderful years, so I of course bought a new one. I have battled with my Maytag (Whirlpool) front loading stackable top of the line washing machine for 2 1/2 years. It will not drain, yet sometimes it will. I have played every game with this machine to figure why. I had a repair company out 5 times while it was under warranty and they could never find the problem. It is totally unpredictable. If I could bill Whirlpool for my time and anguish I would own this company!They now say it is the computer board and I will have to pay $350 for a new service contract to fix the machine. I not very politely said that they should pay me for all my emotional abuse. They offered me another option saying they would pay for a service company to come out and look again. However, I would have to pay the labor and material cost. Since I have a stackable unit and it would take 2 technicians I would have to pay $90 for the second person. I was so mad that I called Whirlpool back and they refused to offer me that $350 charge and just said sorry. I are fortunate to have a lake house which needs a new washer. Guess what? It will NOT be a Whirlpool product. I wish I could go to the store where I purchased this holy terror and picket!

I bought a counter-depth French door refrigerator for our new build. I had to wait 6 months for delivery since it was on backorder. When it arrived a door was bent. Lowes replaced it with a door that had a leaky ice maker. Ice and puddles of water intermittently appear on our new wood floor. Whirlpools technician told us WE would be charged if they couldnt find the problem. Whirlpool rep confirmed. Also the manufacturer warranty began at purchase date instead of delivery date.

I am a very unhappy owner of a Whirlpool Cabrio Model: wtw5640xw0 & matching Dryer. About 4 years ago, my husband chose to replace our 11 year-old Maytag Performa Washer & Dryer instead of fixing a part that needed to be replaced in the Washer. I was upset with the very first load of laundry in the Cabrio and I was extra upset that my husband had junked my perfectly awesome working Performa Dryer. )-: First of all, the Cabrio set is Extremely LOUD! Secondly, I often have to wash loads more than once because they do not get clean the first time. Next, the Washer is Always knocked off balance. Ive resorted to using the settings on the Washer with the low spin every time, no matter how light the load. And, now there is something wrong with the lid lock mechanism (which has always sucked anyway), but this is a new problem... I was just checking on the internet to try to figure it out when I stopped to write this review. The lid will not lock & the lid lock light wont go off, so the Washer wont do anything at all! I can not express enough what a piece of junk this Washer is & Im never going to allow my husband (who doesnt even do the laundry) to choose my Washer & Dryer again!

I bought a Cabrio washer in late 2015. All Ive had is trouble with this joke of a product. After three years it wont do any cycle, the people at Whirlpool dont care. Please dont buy any Whirlpool product.

I like my refrigerator however is smaller and simple. The performance is great. The value was too much for the size and simplicity of the refrigerator not satisfy on that. Overall is very good and for the size of my family does the work. Im happy with it but will be upgrading in a later time.

The dishwasher is less than 2 years old, out of warranty, and will not start. The repairman said the problem is in the electronics. It would cost $500+ to repair.

WRX735SDBM02 - I purchase this new WP refrigerator on 7/9/16 from Home Depot. It has been repaired twice already and now the front control panel is chipping and peeling away. Whirlpool says this is cosmetic. I maintain that quality construction and material do NOT simply disintegrate spontaneously. I want the control panel fixed under warranty for manufacturing defects. This NEW refrigerator cannot stay in my home looking like this, it is unacceptable to me. Their customer service refuses to do anything. This was somewhat hard to photograph due to the reflection issue.

I have purchased a 3 door Refrigerator of Whirlpool on 27th October, 2014 from Sargam India Electronics Pvt Ltd. Now my refrigerator was not working properly. So we registered a complaint regarding same. On 3rd July your one executive came and he asked that its compressor is not working and we have to refill gas also and charges will be 2000 rupees for Gas and compressor is under warranty. Then on 4th July your another executive came with compressor and he worked for 1 hr on fridge then he asked, Compressor is not taking load. My senior will come tomorrow, mujh se nahi ho raha. On 5th July morning we got a call and he asked that he will come till evening. Now we got a call. They are asking that its not under warranty. Hum log paso mai dhik kar sakte hai. When purchased in 2014 last ist thing its under warranty only they have told us for 10 yrs. And we have purchased 4 yrs + back not 5 yrs completed. Apart from your customer service guys we never shown this to any one else as its under warranty, I am clearing this thing on prior notice. Senior are not taking action. They are asking we can do it in money. They are asking, If you want to go consumer court you can go.

We purchased the gas slide in range with gas oven. Immediately the temperature would hold a consistent heat, therefore it continually reset with a start sound (swoosh) every 5 minutes. The manual says it will do this, but clearly this is not normal. Then, the oven stopped working, showing an error message FBE0, that the cooling fan is not at high enough speeds! It sounds as though, along with hundreds of other people, we have all been ripped off! If anyone can please tell me what can be done about these defective stoves, I would appreciate it, thanks very much!

I have had this range for approximately 4-5 years with no problems. The design and efficiency are great!! I would recommend this brand to anyone and would purchase it again myself. It has an extra burner just for warming which I love.

I purchased my first Whirlpool washer in 1959 and have been true to the brand since. This was a big mistake when I bought the WTW4950XW0. At first I thought it was the learning curve on my part with the new technology. The very first wash load was dry on the top layer....never got wet. Then there was the blinking red light .....you could never leave the room and expect it to continue to do anything. One solution I found was to unplug the washer....wait 30 seconds and plug in and follow with lifting the lid and then close the lid followed by holding the start button down for several seconds. This worked sometimes.Very noisy....sounds like a plane taking off after the gears shift and lots of clicking and a long pause to have the water to enter the washer. I have run out of patience. I am going to buy another washer today. I called Whirlpool twice for advice and they offered none but a high dollar repair and no compensation for the lemon I had in my home. Enough is enough.

I am a senior who has not used the Whirlpool Range installed by the builder in 2007 very much. First of all, I did not like the way the covered jets hid the lighted jets when they were turned on low. Then about 8 months ago, I smelled gas and no one had used the range. I checked the knobs and one was turned slightly without any gas lit. I know that for years the companies were required to have push-in knob before you could turn them for safety reasons (especially children). These knobs barely push in before turning so that they can easily be accidentally brushed against and leak gas, which is exactly what happened to me again today. My daughter was visiting. Neither of us had used the range and when she left, I sat in my living room and smelled gas. I immediately checked the range and the small front jet was turned slightly on. The odor was so strong that I know it had to have been on for some time. Its been an hour and Im still airing out the house. I have used gas ranges for over fifty years and never had a problem such as this. Im thankful that I do not have issues with my sense of smell. Otherwise, I would not be sitting here writing this.

I have been TRYING replace a damaged panel on a $10,000.00 Jenn-Air refrigerator for over 10 months now!! Whirlpool is the supplier of Jenn-Air - I have probably spent at least 3 HOURS on the phone talking with one rep after another who ASSURES me they will deal with my problem!! Last week I gave my credit card # to the rep - who told me my part was sitting there, waiting for my # to be shipped. When I asked why no one had called me to let me know, especially considering the amount of time I have been waiting - she said she didnt know. One week later, I call AGAIN to find out why my credit card does not show the payment. Only this time to talk to a fellow who says my part is still on backorder, and they used my card # to put a $1.00 charge against it - to hold it for when my part arrives.. BUT has NO IDEA when that may be! I feel Angry, totally discouraged, lied to, and used! I will NEVER purchase any appliances under the Whirlpool affiliate. This is abhorrent customer service - a $10,000.00 appliance and this is how it is dealt with!!! Bad, very bad!!

We bought this Whirlpool he washer two months ago, and it is the most aggravatingly frustrating washer weve ever had the displeasure to use. There are times when it washes just fine, but I always have to put the mode on deep water wash because the normal mode uses very little water (like its supposed to) but it doesnt clean the clothes. However, most of the time it doesnt wash at all. All the lights will turn off and youll hear this sound and itll drain the water without having been in the wash cycle. Worthless piece of equipment! I prefer the old washer where I have more control. Whirlpool used to be such a good brand, What Is Happening? The new design for their washing machine nowadays generates a lot of complaints, and with good reason (because they suck).

This is the worst washing machine we have ever owned. We purchased the Whirlpool Cabrio washer and dryer set at Lowe’s in Loganville, GA on 04/11/2010. Today is 02/22/2013 and the transmission is shot in the washer. It began making an extremely loud and terrible noise during the rinse and spin cycle. We called a local and trusted appliance repairman, and after his diagnosis including estimate to repair the washer, it totaled over $525.00. This is a terrible washer. I will never ever buy a Whirlpool appliance again. Oh, forgot to mention we have purchased four (4) major appliances from Lowes over the past 2 1/2 years in addition to purchases for our plumbing business and wont do it again! Also, Whirlpool couldn’t care less and there is just one complaint after another for the exact same problem online.

The washer does clean simple stains. The clothes end up all twisted (sleeves & pant legs). Antiperspirant gets transferred to dark clothing. Large loads do not get clean and the response from Whirlpool was run everything on hot and for longer than normal times. The enviro rating and low water usage claim has resulted in a machine that does NOT fully clean clothes. Look elsewhere and do not buy.

We had our microwave and stove delivered in October, 2015. We had 4 deliveries of the microwave. The first two were damaged, the third needed a new fan motor and the door was not straight. They wanted to send parts to fix but we could not see spending all that money for a brand new microwave to have parts put in. I complained a lot to both Whirlpool who would not replace it and ABC Warehouse who finally agreed to replace it with a brand new one. The 4th is good. (so far).Our stove has a flaw in the glass top, the drawer doesnt close properly, and there is a piece of metal sticking out from the lower right side of the oven door. ABC says they cannot do anything about it and Whirlpool says it is under a parts warranty so it has to be repaired. I even spoke to supervisor Kimberly at Whirlpool. Got same answer. We are very angry and disappointed. As I told the Kimberly, Whirlpool got every penny they asked for. We paid for brand new in perfect condition and got a stove that needs fixing. We will never recommend Whirlpool as a Company for appliances and based on all the negative reviews Ive read, neither will a lot of other people.

Ice maker continuously freezes up & have to pour hot water into the ice maker to get the ice maker off the mounting. VERY ANNOYING, A DEFECT IN THE UNIT= NEED CLASS ACTION LAWSUIT ON THIS.

We purchased a Whirlpool Cabrio Washer and Dryer in 2007. The washer sounded like it was going to take off and started leaking water. Two repair techs later, we found out it was the center bearing. They actually laughed and said they saw it all the time. It could be replaced (you need to replace the whole drum) for $300-$500, but I was told it would never be the same. I spoke with Whirlpool numerous times and they said they would do nothing, and I should have purchased the extended warranty. All I ask is for a company to stand behind their product. Im very disappointed.

I am very disappointed in my purchase of Whirlpool High-Efficiency washer and dryer. It does not clean my clothes! I have white towels in my bathrooms, I have them for years. They have always come out perfectly white with the regular washer I had for years. Not any more! They now come out with yellow spots all over them. Dark clothes come out with a white residue on them that looks like there has been a napkin in the wash. I talked to Sears where I purchased it, they said I might be using too much detergent, so I have tried using less to no avail! I hate my washer!

We just wanted a black, good looking microwave, so far so good. It been easy to keep clean and cooks food fast. We actually installed it ourselves and it was pretty easy. It hasnt broken down or given us any struggles.

Bought this front loader washer. It is unbelievable this thing will not wash a load properly. It refuses to spin at high speed because it is constantly out of balance even if you only have one or two garments and it keeps saying add more garments. As you keep adding garment its even worse literally. If you have anything that is heavy in this like a towel or a pair of pants or a hoodie or something like that for sure youre going to have to wash one thing at a time. I will never buy another one. I wish somebody would sue the living crap out of him for this piece of junk. I want my money back...

I love my Whirlpool refrigerator, its great. I have not had any major issues with this brand. I only wish that the freezer was made a little different. Im not a big fan of the side-by-side doors. I would much rather have the one with the freezer at the bottom and the fridge at the top...

I bought a Whirlpool fridge 4/23/2013. Thanksgiving it went out. I had a repair company come look at it to see how much it would be to repair. He said the compressor was out, it has a freon leak, and the electric board has a relay that is acting up. Basically it would cost $600 or more to fix. I only paid $750, mind you. Whirlpool customer service said if we pay to have it fixed then send them the paid receipt. They would then give me a 6 month service plan for future repairs if needed. Please tell me how that helps me now? A voucher for $200 or offer something to help me now. Not a happy customer. Thanks for nothing Whirlpool.

I purchased a Whirlpool gas water heater for one of my properties that developed an issue outside of the warranty period. My initial CS complaint is with Whirlpools IVR system, which was far less than a desirable experience. After tricking the system, a CS agent answered promptly but was not able to address my concerns. I asked to speak to a supervisor and received a return call from Chris within minutes. I found Chris to be patient and understanding of my issues. Chris promptly assisted me with my issues and offered an equitable resolution. Chris is whats right with American companies and domestic customer support.

Top load stackable Washer dryer - Model number YWET 3300XQO. I had two floods with the same washer dryer unit. The first flood occurred in April 2012 and thousands of dollars were paid to repair the home that was damaged due to this flooding. The second flooding happened in October 2012 with the same machine at the same home. This time there were other Whirlpool owners that also suffered with the same issue with the same model Whirlpool machine. Whirlpool acknowledged that they will pay out to fix the damages and the deductibles but to date they are simply playing games on paying out. This is 15 months after the first flooding happened.

On Saturday afternoon, March 31 at 4:30 PM Eastern Time, my roper washer that was purchased on April 17, 2011 overflowed from the top. Water went into the air ducts and completely fried my security system. My husband was out of town at this time on business. The water went into the terrace level of my house and ruined the carpet, walls and ceiling. The restoration and insurance companies came immediately and were a tremendous help. I felt very safe with them even though they were in my house until 1:00 AM Sunday morning. My husband and I visited our Lowe’s store where we had purchased the washer. They told us to contact Whirlpool which we did on Monday, April 2. We were assured by Whirlpool that we would have a Whirlpool employee in our home to fix the washer. We were also told that we could not move the washer. After speaking with a Whirlpool representative, we received an email confirming the repair person would be in our home on Wednesday to repair the washer. During this time, I had to go to the laundry to wash clothes. This cost me $26.00. On Wednesday afternoon when no one had shown up to repair the washer, my husband had to call Whirlpool only to be told that the repairman would not be coming but he would be there on Thursday between 10:00 and 1:00. He arrived at 12:45 and the nightmare began. He had an “I dont care” attitude and if my husband had not been at home, I would have been very uncomfortable. After looking at the washer, he said a part would have to be ordered and it would be the next week before he could fix it. I asked him what I was to do about clothes to be washed. He replied go to the laundry, he was just the repairman. He also said I could use the washer but not to put a full load. On Tuesday night, April 8th, I was washing and I had the washer on medium load and the washer started leaking from the bottom. We still have not heard from the repairman, today is Thursday. Also, my husband and I work outside the home. It would have been so much easier to have the washer replaced but instead we have to wait. We had a washer to be delivered on Tuesday, April 2nd, but we are still waiting on them. Most of the restoration work other than the washer has been completed. Thank you.

I purchased a high-end Whirlpool dishwasher (WDT710PAYM) a few months ago thinking I was making a wise upgrade. Poor design and it wont dry dishes or properly wash utensils when theyre placed in the utensil rack on the door panel. The unit heavily condenses after using heat dry mode and large water droplets completely cover the top of the inside cabinet. Eventually, they all fall down into the dishes and you now have wet dishes again. The Whirlpool tech’s response was to scratch the cabinet plastic with a scratchy pad, smear rinse aid over the plastic cabinet and that should stop droplets from forming. Whirlpool’s customer service told me they shouldve never told me that and what I should do is be there during the drying cycle and open the cabinet door to let the steam out. This is completely ludicrous. Dont walk but run away from Whirlpool products.

I purchased a Whirlpool® 4.5 cu. ft. Front Load Washer with Load & Go Dispenser in 2017. By August of 2020 the washing machine was no longer working. The machine would continue to fill with water and not shut off. The machine would then give an error of E01 and F03 and drain all water within 5 minutes of the wash load starting. I had a certified Whirlpool technician come and diagnose the problem for $99. The technician said these error codes happen ALL THE TIME on Whirlpool washers. The technician tried to replace the water pressure switch with no success. He then spoke to a corporate office and was told we would have to replace the motherboard for over $500. The total cost for the diagnosis and repair was almost the exact price I paid for a new washer just 3 years earlier. I will NEVER purchase any Whirlpool appliance ever again.

I bought a Whirpool side by side model GSF26C5EXW00 on 4/24 from Lowes in Buford, It was delivered the next day.We followed all the start up directions. You know what a mildewy moldy towel smells like...Well that is what the water and ice smells and taste like coming out of the dispenser. I have had the technician to my house 6 times. the tap water taste good, the water coming out of the line leading to the refrigerator is good. Gee is must be something in the refrigerator! How many times do they have to come out before they actually do something about it? Like replace it or give me my money back.

We purchased our suite of appliances from Home Depot, this was a great experience. Unfortunately that is were it stopped. Our 1st refrigerator caught on fire in the electrical within the unit. We got a 2nd refrigerator sent to us and it came damaged. Then they sent us a 3rd refrigerator and it caught on fire in the electrical as well. Weve been dealing with this all since August 27th 2019 and here its now October 14th 2019. At this point I feel this model of Whirlpool is truly unsafe.

Cabrio Top Load Washer model WTW6800WW1 - Although we were very happy with the vendor where this was purchased and happy with the majority of the washer function; there is a problem with the cabinet & lid connectors rusting. Specifically, the lid connector on the left side totally rusted out, and also around the bleach cup, rust. There are also rust spots where the seam of the top section of the washer meets the bottom part. The washer was purchased in 2009. We have had it serviced in the past, prob 5 years ago, it needed a new motor and the rust was beginning to show then, while under warranty. I recently called Whirlpool and the associate told me that she had never received a call with regard to this type of problem. She did give me names and phone numbers of appliance repair in my area. I find it odd that Whirlpool would not make their associates aware of issues like this. I searched online and saw more than a few complaints about rust. So on it goes, no recourse, and as I read about the problem from others reporting this; it was mentioned that the vapors from the bleach cup etc, contribute to the rust. Additionally, even if it was under warranty, I was told that this is considered cosmetic and it would not be covered. Until... and I can only suppose, that until the lid possibly falls off while lifting, the cosmetic ruling may then turn into a function problem. Now there is also a squeaking sound, so off to call the appliance repair, check the cost and next time... buyer beware. I guess a lesson in science as well, hopefully this design flaw will be corrected for the next models in process.

I bought the Whirlpool Cabrio top loader set in 2006. Honeymoon was over after the first year and I had to change the dryer element then the washer with the F51 code six months later. Last year, I had to replace the heating element again! For the last six months, I have been dealing with the dreaded UL on the washer. I cant afford to pay a technician $100 to come out and tell me whats wrong let alone what they will charge to repair a problem that, from the looks of this message board, will never be fixed. I have no choice but to get it fixed in order to sell the ** machine. I paid $1400 for this brand new set and have already invested $500 in repairs. How is this possible? I had a 20-year-old machine prior to this and never had an issue. There are lemon laws for cars, why arent there any for appliances over a certain amount? How in this day and age can a company be allowed to sell such garbage? I will never, ever buy another Whirlpool appliance as long as I live. Any other brand can have my money any day.

We bought our washer about 3 years ago brand new from Lowes. Like others, I have had problems with holes in clothing and spots that looked like grease. It worked well up until recently when we noticed some brown splatters on the floor. Shortly after it made a loud noise like a plane taking off and the load would become unbalanced. We researched and found many people were having issues with the bearings going bad. My husband was going to order parts to fix it but you have to have a special tool that is expensive to buy... It was going to be almost $200 to repair ourselves! He called a washing machine repair man and he said he doesnt even touch them because the repair wont last. I guess were going to be better off buying a new washer. There really needs to be a recall on this product!!!

Remember the old movie classic Network, with the line, Im mad as hell and Im not going to take it anymore? Well, that is me and my new self-cleaning Whirlpool ranges that requires a manual cleaning kit (provided by Whirlpool after my purchase). I am angry enough that I have approached an attorney and I hope that if you have your own story about an AquaLift fail, you will include it on my website **. Thanks...

I would like to extend my appreciation to Whirlpool for quickly responding to our requests. Within a matter of days, we were contacted by a Whirlpool corporate representative. She listened to our issue and was extremely understanding of our frustrations. The representative assured us that we were valued customers and offered to contact our local service provider and authorize the needed repairs to our refrigerator. This interaction has restored our faith in Whirlpool and its partner brands. The representative also provided guidance on future purchases in contacting Whirlpool to purchase its extended warranty.I would suggest using Whirlpools warranty program instead of a retailers program. Contact Whirlpool to purchase any extended warranties directly, instead of purchasing an extended plan at the time of purchase. Thank you to Whirlpool and to our extremely helpful representative. I am not including her name, to protect anonymity.

Like hundreds of others, my Whirlpool double wall ovens circuit board stopped working after 5-7 years. Accubake s-xt3704215 m-rbd275prb00 Whirlpool double oven. If it is happening to all these people, the protectors of the US consumer need to do just that!

We bought Cabrio washer & dryer a year & half ago, and I hate, hate, hate the washing machine. Every load, it goes off balance. And you have to stop your other work, unlock & wait awhile on that, and rearrange your load of clothes. I called the repairman when I first had it, and he said, Oh yeah that happens, nothings wrong. OMG! How I wish I had returned it. If you dont rearrange the load when the cycle is done, your clothes are still soaked. So you have to re-drain & spin. Total waste of money & a lot of my time. Very very dissatisfied and will never buy another Whirlpool product.

Whirlpool model # WRF989SDAM - Freezer quit. Tech says inverter is out. $480 later tech says evaporator is out and that Whirlpool covers sealed parts for 5 years. Call Whirlpool. They say not going to send a tech out for $130 to diagnosis the same problem already diagnosed and dont know if they warranty it or not. Cant get an answer from anyone but find the warrant on the Whirlpool website that nobody seems to know anything about. A $2500 fridge turning into a $3700 fridge should of spent the money and bought wolf appliances. Very disappointed in Whirlpool customer service or lack thereof and their knowledge of their own warranty and website. Be aware of this fridge and Whirlpool in general and not make the same mistake. I have our Whirlpool microwave has been replaced 3 times. We have only been in our new house 18 months!!!!

When purchasing a new home, the almost new Whirlpool double-door ice-dispensing stainless steel refrigerator came with the kitchen. This beautiful-looking fridge worked well for close to three years, but gave up the ghost shortly after its warranty expired; designed obsolescence perhaps? Problem was, it would have cost almost as much to repair as it would have to purchase a new fridge with a warranty. So, thats what I did, via a local big-box store. I bought a single door floor model, with the Whirlpool ending up as scrap, the whole incident leaving a bad taste in my mouth. If you have your grandmothers old fridge that still runs, keep it!

I purchased a washing machine and dryer 1 year ago. Since then it has started to get spots on the control panel where you select size, temperature, etc. I also purchased an extended warranty through Home Depot and is still under warranty for 3 years. I was told for a few more days is still under man warranty. I contacted Whirlpool and they said it is not their problem and sounds cosmetic - I think this is unfair being that I spent a lot of money and it has started appearing on the washer and dryer. No one wants to be responsible. I am a consumer who is very careful and have not had any spills or cleaned it with anything.

A couple of years ago I replaced my Whirlpool gas range because after seven years, the house was growing a gas smell that was becoming stronger. I called the gas company and they determined that it was the oven and not their problem. I called an appliance person who could not find the leak but charged me for the service call. Before I had him leave though, I called the gas company back and had the two talk. There was a conflict with their assessments. The service guy left frustrated. The gas company guy came back and again checked and told me that the oven is definitely leaking. He told me they use instruments, not soap, to determine leaks. With this, I was mad at the appliance company. After voicing my frustration, they were going to allow me to purchase a similar new Whirlpool freestanding gas range at a discount and deliver it for free. I relented and spent close to $600 for the new range. After installation, I realized that the quality was cheaper than my old one. The metal rods in the oven racks are thinner and less of them so they are further apart. The cooktop grates are already wearing and chipping. But the thing that has irked me the most is the burners. You cant adjust them to low for a long simmer because the flame goes out, not immediately, but when youre not around to watch it; and the whole house smells of gas fumes! I called the appliance store and they said that because I didnt buy an extended warranty and that a year has already passed, I would have to pay for the service charge. I called Whirlpool and they said that they have not encountered this problem with their stoves yet. Even while on the phone, I could turn every burner on separately and the flame would go out in a circular motion as I turned the knob to low. The only suggestion they had was to call my appliance company and have them look at it. I got nowhere and I was quite frustrated! These Whirlpool stoves should be recalled! Gas leaks are dangerous! I will never buy a Whirlpool again!

Whirlpool Cabrio washer Model WTW6500WW1 Ser C02670098 Type 580 is the worst appliance I have ever had. All the bad comments from people are all true! The washer leaves clothes wet. I get F1 error code or it just locks up and I have to unplug it and plug in again, twists clothes up and doesnt get clothes clean. I have always bought Whirlpool appliances because they were good but this washer has changed my mind about Whirlpool.

I purchased a Whirlpool accubake oven in 2010. The repairman has been out to repair it 5 times. Thats right 5 times. It wont maintain the baking temperature. They have changed the mother board, the ignition switch, the harness, and the thermostat. Every time the repairman leaves it works and then I go to bake something and it doesnt. Once it reaches 350 degrees the oven cuts off. You can hear it trying to ignite but its like the fire doesnt catch. I have to shut it off, press bake and heat it up all over again. This is so annoying. Bad thing is I like the look of the oven but clearly this is a shotty product. I will never buy a Whirlpool again.

I wish I could give negative stars! My Cabrio Model #WTW6600SG2 sounds like a jet airplane on the spin cycle (this started 2 months ago). Now, Im getting the UL error, its not an an uneven load!

I currently rent, and so when our literally 30-yr. old GE dishwasher broke down, our landlords went out and installed us a new Whirlpool Dishwasher. I was excited because FINALLY I would have clean dishes and a dishwasher that didnt leak a bucket of water all over the floor. Well, weve had it for about 6-8 months now and I have to say that I am not impressed. It is not as great as I thought itd be. First of all, my dishes still look cloudy (despite using various brands - even homemade - detergent). Second, one out of every three washes gives me still-dirty dishes (food still on them, even though I rinse before loading the dishes). Now, Im not talking about tough stuck-on, need a jack-hammer to remove food. Just normal food. Mostly it is oil, like if I had a plate that I had eaten French fries on and there was grease left behind that normal rinsing didnt remove. A new dishwasher SHOULD be able to clean that! Third, it guzzles Jet Dry liquid (or whatever rinse aid you use) like an alcoholic in a bar. I have used a BIG bottle in one month. One month. With the old 30 yr. old dishwasher, it took me around 2 YEARS to use a big bottle. And lastly, it takes F-O-R-E-V-E-R to wash a load. My old dishwasher took an hour tops - to rinse, wash, rinse, and dry - and it was 30 years old. This new Whirlpool takes 3 HOURS!!! I can literally hand-wash all of my dishes (and with a family of 4 thats a lot of dirty dishes in one day), sit them out to air dry, and take a nap and it take LESS TIME than using the dishwasher. The dishwasher has all the bells and whistles to make it look good, but trust me, if I could have had the 30-year old dishwasher rebuilt to newness, I would have begged my landlord to do that instead. Dont waste your money on Whirlpool appliances. I left another less than friendly review for my Whirlpool Cabrio washer (only 5 years old), if you care to see it. Learned my lesson, dont buy Whirlpool. So disappointed because they used to be (USED TO BE) a reputable dependable brand.

Whirlpool Cabrio Washer - I have had my washer for about 4 years, paid $1,000.00 for the unit and now I am being told that the control board needs to be replaced and it will cost me anywhere between $300-$600 to fix it. My point is, a washer should last longer than 4 years especially if you paid good money for what I thought was a reputable brand.

My Whirlpool range, was purchased 14 years ago. It was fine until 2 months ago. I was preparing a meal for a dinner party and the oven went from low baking into Clean mode. (This cant be done by accident, it is many step process to go into clean mode) Locking the door! When I realized what was happening I immediately turned the breaker off but we still could not open the range door. Since the oven had my potato casserole and my Teflon coated cookie sheets inside it started to emit a toxic smell choking all of us inside the house. The unit was too hot to touch so my husband and brother-in-law finally donned gloves and got the range outside. I called Whirlpool the next morning and got the run around as to what type of range it was Kenmore/Whirlpool. Whirlpool finally sent someone out to look at the range and their determination was it caught on fire and melted! The company will not do anything about the unit or all the damage it cause because the range is over 10 years old. But they did not tell me this until I had spent weeks getting estimates and gathering information for them. I TOLD THEM DURING THE INITIAL CALL THE RANGE WAS 14 YEARS OLD. I TOLD THEM THE EXACT DATE IT WAS PURCHASED. Whirlpool sent me a letter from their Claims Resolution Department saying my DISHWASHER will not be covered and misspelling my last name. I have tried to call the person ** at least 25 times and she never answers the phone, only get her voicemail. I just wanted to tell them I was a little concerned about their accuracy with the typing of the name and product..... How complete could the investigation have been if they didnt even get the product correct.The smoke/smell ruined my microwave and ceiling fan. We had to paint the ceiling, redo wallpaper and professionally clean all the carpets and drapes on my first floor (we had just remodeled our kitchen last May so this was an expensive redo not in the budget. Not to mention the cost of a new range). I will NEVER buy a Whirlpool again. And I want to spread the word about the possibility of your range having the same problem.

I chose Whirlpool first then my machine became of I wanted a front loading machine with a larger tub. I wanted to be able to wash anything without hesitation. I truly love my wash and dryer. This set is the first set I have ever bought brand new.

Before last Thanksgiving (2020) had installers set up this 3 door bottom freezer 2.4K new Whirlpool Fridge. It immediately froze almost half of the goods (big holiday foods). Whirlpool Tech showed up 3 times of 4 appts and could not repair. He said should work and now we froze Christmas Holiday foods. Different company of Whirlpool Tech was here was here twice, second time he ordered 4 parts and as of March 12, 2020, we can only use about half of our 24.7 cu ft fridge. For almost 6 months we have bins in our garage instead of the fridge...now our garage is too warm for bins of food. Whirlpool refuses to confirm this $24K fridge a lemon. We DESERVE more!

If everyone would submit their complains to Whirlpool, they might do something about this. Submit your complaint to ALL of the followings emails: investor_relations@whirlpool.com media@whirlpool.com whirlpool_customerexperience@whirlpool.com B2Bdevelopment@whirlpool.com. Here is what I wrote to Whirlpool: Model: WTW7800XWO, Serial number: C02670320. I purchased the 4.6 Cu. Ft. Cabrio Platinum Top Load Washer in June 2010. The washer lid has broken 3 times now. Its snapping by the hinges. I have been charged about $300 per lid. I believe the hinges are not durable enough to support the weight of the glass lid. I have read hundreds of reviews regarding the same model and issues, I also have a friend who has the same model and is experiencing the same issues and has had to replace the lid twice now. Im disappointed that Whirlpool has not taken accountability for this and either issue a recall or replace the lid at no charge to the customer. If there has been so many complaints, why hasnt Whirlpool taken action on this? I am requesting that the Whirlpool Headquarters address this issue immediately.When I called customer service to complain about this issue, the rep informed me that they have never heard about this issue before. From all the reviews I have read online, it seems that customer service is telling them the same thing. By not addressing this defect, Whirlpool will lose thousands of customers. This is not the way to retain or have returning customers. This is the first time I have purchased a Whirlpool appliance. I will not be a returning customer if this matter is not resolved.

Purchased new from Best Buy for over $1000. One or two months after the warranty expired the ice through the door malfunctioned, would only spit out crushed all over the floor then clog up. Didnt bother to repair it, just open the freezer. Next, the door would not seal right and frost builds up in my frost free. Also, the ice delivery wont close tight. Now the unit is about 3 years old and I just finished paying it off and all the door shelves are cracking. Contacted Whirlpool and was told by email politely, Too bad. You are out of warranty, but please buy parts from us and say nice things about Whirlpool because we so value our customers. Never will buy Whirlpool again and recommend you DONT.

If I could give them zero stars I would. NEVER BUY A WHIRLPOOL GAS WATER HEATER! Our Whirlpool water heater Is 4 years old. Pilot light wont stay lit. A reputable plumber came out and said that the control knob is bad and to call Whirlpool to get part because its still under warranty. So I call and get nothing but a hassle. They tried to tell me that it was installed in a room that the installation manual says it not to be in. (Background here. The house was built in 1960. It is on a cement slab and its a prefab house.) The manual says Do not install in bathrooms, bedrooms or any OCCUPIED room normally kept closed. Now let me tell you where it is at. It is in a 5 by 3 boxed area with cement floor and walls to the ceiling with access doors to it and to the furnace which is also in this area. The access door to water heater is on the back side of a bedroom closet, access door to furnace is in a hall. So Whirlpool tells me that they cant give me the part Even if I pay for it due to some national fuel and gas code. They wont even tell me where I could buy the part... They said the only way they can help me is if I relocate the water heater or put in a ventless water heater. Our water heater is vented thru the roof of house... It gets plenty of ventilation. They wouldnt let me talk to a supervisor to complain... So this is why I am on here writing this review. I might add this is not our first issue with Whirlpool. Had a brand new KitchenAid refrigerator with ice maker. The ice maker didnt work from first day. After 3 techs and 3 visits it still doesnt work. Then also the compressor went out. If you want a better product and want good customer service then dont buy Whirlpool.Oh and one more thing. Our plumber also doesnt like Whirlpool. He said he had problems every time when he has to deal with them. He said its to the point when someone calls for services and tells him its a Whirlpool he just cringes. Now thats pretty bad. I just spent 4 almost 5 hours of my morning upset to the point of tears. With no results. Another note. I called my gas company. They said our water heater is in a safe place. If it wasnt they wouldnt be supplying gas to us. Live and learn. Done with Whirlpool.

Purchased this washer 5 months ago. Have had service 3 times as dark clothes come out with white residue. I have done everything possible to correct the problem. They recommended from cleaning the machine, using less detergent, minimizing the load, using extra rinse, deep water and still the clothes come out with the residue. And it takes way too long to wash a batch of clothes. This is a known problem with this model. Repair company recommended a replacement and Whirlpool insists that it is a usage problem. One thing they said Could be water is too cold, I live in Florida there is no cold water! Whirlpool refuses to replace it. DONT BUY IT!!!

Whirlpool realized in 2002 that this was a defective part. In 2005, they recalled the product. I purchased the Hot Water Heater (Model # BFG1F4034T3NOV) in 2006. Being this product was recalled in 2005, why was it still being sold at Lowes and other stores? Why wasnt it pulled from the shelves? Why werent the parts replaced before being sold? The hot water heater stopped producing hot water. I contacted Whirlpool and they said the gas control valve had to be replaced; they gave me a part # and an authorization # and told me I could pick it up at Lowes. I asked about installation, because it is still under warranty. They said they dont service this. I picked up the part and tried to find a plumber to do the work and they said it was too small a job. I had to impose on friends to help me; one is a volunteer fireman. He came out and put on the new part and in doing so, another piece broke. We called Whirlpool and they said they had to replace the manifold door assembly. They overnighted the part. Again, I asked about them servicing this hot water heater and I told them I am a single parent and cant do this work. They said they dont service this item. I then had a handyman come out to try to fix it and he wasnt able to get it to work and now I smelled gas (it cost me $198). I had to call the gas company and they came and said there was a leak and turned it off and gave me a violation. I called the company I have an HVAC contract with and they added the hot water heater to that contract and it cost me $120 more for a year. They finally got it working, I was without hot water for a week. I do not recommend anyone buy products from this company. They are horrible to do business with and their service is awful (the service they dont offer).

My Whirlpool refrigerator needed a $400 mechanical repair shortly after the 1 year warranty expired. Its only been 13 months since repair, and the refrigerator is experiencing the same problems again! Whirlpool is plagued by negative reviews across the internet... hundreds of complaints on Yelp.ca forums, and consumeraffairs.com. There also used to be hundreds of negative Google reviews, but mysteriously all of those reviews have disappeared, and you can no longer leave a Google review for Whirlpool Corporation.

DO NOT buy Whirlpool branded electric ovens. Whirlpool put out an update and it fried the control board of our electric built in oven. They refuse to fix it. They have kept us on hold for two hours and then tell us there is nothing they can do to fix it. We had an extended warranty that just “disappeared from their system.” They told us someone would call back us but no one has. This was an update we were told we had to run in order to use the associated APP. Our oven is only 2-years old. We now will need to pay for the repair ourselves. DO NOT BUY.

I have a one year old Whirlpool refrigerator which was fine for 6 months. Since then it has been a nightmare. If Lowe’s had not intervened on my behalf, I never would have gotten service. Have had at least 6 service calls, 2 new ice makers and various other parts. It should be bright yellow.

Dishes are very clean and the machine is very quiet. Only downside is the silverware in the door is not easy to load. The layout is very good with easy adjustments. Again, the downside is the silverware in the door is inconvenient. The easiest way to load is to basically leave the door partially open. With the door fully open you have to slide the silverware in sideways where it also tends to catch on other silverware. Perfect for 4 people. This was the best looking stainless steel dishwasher for the money. Whirlpool Gold Series.

Great front loading machine. Dont have the smell problems a lot of people that I know who have front load. Cleans all types of clothing very well. 13 years of reliable service with very little maintenance.

I purchased for over a thousand dollars a whirlpool propane hot water tank. Three months later the safety heat thing that turns it off is defective yet I have to pay for shipping on this. Then again every three months. Its been a year and a half and the damn thing just blew up and almost took my house with it. I paid for a product that works not one that needs replaced yearly. But do they care? Nope. 2 weeks before someone can even look at it. I plan on reviewing until whirlpool isnt purchased by anyone again. This is a brand that was supposed to be quality, instead its just a scam!

My Whirlpool Cabrio Washer is less than one year old and quit working. Sears was supposed to come out and fix it (I even have the extended warranty till 2014). Service never showed up; when we called, they told us we had been rescheduled. Here it is the rescheduled day time slot and they still have not arrived. Im getting the runaround from them and I am supposed to be grateful because they gave me a $75 gift card for my inconvenience. Im on hold with Whirlpool because I just want them to take the washer back. I have been told by Sears since it is over 90 days, they cannot refund my money. I just have to wait for a repair which may or may not happen since they may not have the parts. This is unsatisfactory service from both Sears and Whirlpool. I have always bought my appliances through Sears and they have always been Whirlpool. I wish I would have read all these reviews before I purchased this model.

The machine is reliable, does not take forever to do a load, it is relatively quiet. It has sufficient options depending on the size of the load. Additional options are time setting, choice of warm, cold or warm/cold water settings. On light and medium loads it extracts almost all of the water; on heavier loads an extra dry spin does the job. In all the years that we have had it, it has required only one service call. The maintenance man told us that this model is the best in a series and he recommends that we hang on to it for as long as possible. We're very happy with it.

This was a substitute for model I actually wanted, I was told the one I would receive was the newest model version of the model I wanted. What that meant was it was the stripped down version. It does not get clothes clean nor does it spin/balance the load which causes it to walk around the room. It is only 9 months old and I need a repairman.

Purchased a Whirlpool Cabrio WTW7340XW2 washer approx 2 years ago. The machine runs so loud on the spin cycle you cant have a phone conversation or hear the TV over it and is leaking grease from the bottom. My mistake to not purchase the extended warranty but you would think a machine would last more than 2 years. I contacted Whirlpool online and by mail and they do not stand behind their product. I did contact a local repair shop and by our phone conversation was told it would be approx 300-350 to fix it and Im not putting that kind of money into a repair. Just want to let consumers know this machine is junk and spend your money on quality appliances, not Whirljunkpool.

It’s the same thing as all other reviews. The Duet washer’s eating my clothes and shaking violently, even with small loads. Forget a service call from Whirlpool - they say nothing’s wrong and I have to pay for the call. The service guy talked to me like I have never done laundry before. This is my third Whirlpool and my last. The first two were great, but the new Duet is a nightmare. Buy Samsung or LG because the Sears brands are made by Whirlpool and they are just as bad from all reviews I have read.

I paid about $400 for this dishwasher and the regular price was over $600. Got a good deal. It washed dishes wonderfully. All I had to do was scrape the chunks off. It cleaned the rest. BUT... at a certain point, it started NOT cleaning. It was only about 6-7 months old. It was to the point where everything just came out kind of slimy and food grit was re-deposited on the dishes. I cleaned both filters. I made sure there was enough Rinse-Aid all the time. I ran hot water in the sink before starting to make sure the temp was hot enough. My husband went online and someone had instructions about cleaning the water intake because it could sometimes have sediment buildup. Not a difficult process, but there was no gunk in the intake filter. When I listened to a load it seemed like it drained, (most start with that), paused, rinsed for a couple minutes, paused, drained, paused and refilled for the wash cycle. So the pump worked, the arms went round and sprayed. Nothing was in the way of the arms. After it started the wash cycle, it seemed to just stall. It would spray for about a minute and then stop. Im not sure it sprayed after that. The timer kept counting down. It said dishes were clean, but it was an absolute waste of time. I was ready to go buy a cheap dishwasher and throw this one in the dumpster. I think it is a 720 padm??Just after my husband checked the water intake filter, we started another cycle. When it was rinsing, he opened it up and everything seemed to be working ok. It drained, then filled and started the washing cycle and then stopped. He opened it back up and surprise, the water was full on the front level by the float (that turns the water filling off). But in the back of the dishwasher, there was only about an 8th of an inch of water. Online it said the water should fill to just about the top of the heating element. It WASNT. Problem? It wasnt LEVEL. The instructions when installing said it should be leveled. We did when installing it (when it worked great). But looking back, we put in a new hardwood floor about the time it stopped working ok and we didnt put 2 and 2 together. We did not re-level. When we pushed the dishwasher back into its built in cabinet, it must have gotten OUT of level.The rinse part worked I guess. Then it drained and re-filled. After re-leveling the dishwasher, we opened the door at that point. The water was a level depth front to back and side to side. My husband explained what he thought had been the problem to me. When the wash cycle starts it fills, the float shuts off the water at the appropriate level. THEN... the dishwasher starts to pump and fill the arms and the tube up the back that feeds the upper washing arm. So much water goes into the arms and up that tube, the dishwasher looked almost empty of water again. As the dishwasher was now level, it began adding water to compensate for the arm/tube filling. Before the float would shut off too soon because the front part of the tub was full but the back wasnt. Without enough water, the dishes were NEVER going to/COULDNT get clean.The re-leveling made sure that the float didnt turn off the water filling until there was much more water, the CORRECT amount. The next load cycled all the way through, spraying much more than Id heard before and the dishes were clean. P.S. I also got some dishwasher cleaner and used that on a couple empty cycles. I NOW LOVE this dishwasher again. FYI If my husband wasnt handy Id have junked this thing. We HAD leveled the dishwasher when we installed it. Just didnt realize it COULD get un-level just pulling it in and out of the cabinet to install new floors. Check out all the troubleshooting stuff in the manual. But if it doesnt help, put a level inside across the bottom rack, front to back and side to side and make sure the bubble is in the middle of the two lines.The previous dishwasher I had, just made like a fountain of water that went up the middle of the dishwasher into a sort of funnel filling the upper arm. THIS one has that tube up the back and it curls down under the filter and Im guessing it is more sensitive to being OFF LEVEL, because the tube doesnt go straight down, it curls and lays across the bottom of the tub. Without being level, there was never enough water to suck up that tube to start the the actual wash cycle and it just stalled there till the timer said clean at the end. IE: dishes never did wash. BUT IT DOES NOW! Woohooooo!

Water heater failed to maintain temperature. ** heads (more than 2) sent out by Whirlpool couldnt fix it! Calling the company was a waste of time! They run you in circles. Will never waste my money on a Whirlpool product again!!!! This was not my first problem with this company, but it is my last!

Whirlpool ADP100 wh. A few programs, washes well, dries ok, not great but ok. Standard free standing size, 60 x 85 x 59 cm. The washer itself is fine, but oh the cheap moulded plastic parts, utensil basket, water arms etc, so poorly made. Its amazing that a company would use such poor quality and design to save what can be a few cents on the overall product, personally I was disgusted at the cheap crappy plastic bits.

First my pump went out on a 4 month old washer. Had to wait several days for them to fix it. My washer worked for two weeks and same problem. Its been over a week and the service man cancels then shows up and tells me pumps out and can get one for several weeks. I cant stand them still not fixed.

I am a single parent. So I was very excited when I had saved enough to purchase a new washer and dryer. I purchased Whirlpool because I had been told that was a good brand. From the beginning, I was having issues with the washer (Whirlpool Front Loader model #WFW8300SW04). It wouldnt start or it would not spin, or it would just lock and not be able to get it open. I had purchased a warranty. So I called to have it serviced. The tech came and told me that I needed to have my floor leveled under the washer. I hired someone to concrete under my washer and dryer. Again the washer still did the same thing. I used the warranty again. The second tech told me that I needed to have my electrical outlet changed. I again hired someone to change the outlet. Yet still the machine didnt work. I then hired a tech to come out and was told the mother board needed to be replaced. Had that done. The machine worked for a short time with no issues. But yet again it wont start, or wont spin, or it locks and you cant get it opened. I contacted Whirlpool and their answer to the problem was they would be glad to set up an appointment to send out one of their techs (at my expense). I have hired another tech and being told that the mother board once again needs to be replaced. I am so disappointed with Whirlpool and their service. I dont understand why they won’t stand behind their products. I will (when able) purchase another washer, but it most definitely will NOT be Whirlpool. Anyone else having issues with the same model? Would like to hear.

I will never, ever, ever buy a Whirlpool appliance again. We bought the french door bottom mount refrigerator in 2013. After our warranty ran out, we had to have the guts of the refrigerator replaced and then the ice maker replaced again. Now the freezer door wont shut and I cannot believe that Whirlpool would put their name on this piece of junk! We splurged to get what we thought was a high end model but it has been problem after problem. RUN from Whirlpool!

In 2007, I purchased two 30 gal. Whirlpool Flame Lock water heaters (Model: FG1F3030T3NOV) from Lowes for two different homes that I own. I started having trouble with one of them after about two months. I replaced the thermocouple several times, with each one working only about a month. After that, Lowes replaced the complete burner assembly and that, so far, fixed the problem.Now, the second one has (1 Oct 11) gone out. The local Lowes told me that they are out of the burner assembly for this water heater. I called them this evening and was told that they didnt know when they would have the part, but to call back about every other day to see if they had received the burner assembly for this water heater. They said that it could be from two days to two weeks before they may receive this part!In 2008, I also purchased a 40 gal. Whirlpool Flame Lock water heater (Model: BFG1F4034T3NOV) for my house and no problems so far. In 2007, I even recommended that a friend of mine purchase and install one of these in a home that he owned. He did. I helped him install it and it later had the same problems! I am now needing a water heater for my workshop. What can I buy thats dependable?

Bought Whirlpool Gold 21.9 bottom freezer (stainless) Jan. 2013. When it was 19 mo. old I noticed the freezer door was pitting. I have the Lowes protection plan. Not their problem, door is a accessory not a part. Whirlpool said no quality issues with the material. Very disappointed Whirlpool did not stand behind a product they sell. From past posts I am glad we did not hook up the ice maker.

Whirlpool Gold GC3SHAXVBOO - Two issues in two years. We purchased this refrigerator online through Whirlpool in April 2010. Almost a year later, a circuit board went. This was repaired under warranty. Our refrigerator was making loud cycling noises and we were told this was normal. Now a year later, again we have an issue. This time its the compressor. We called customer service and were told there is nothing they can do. The cost to fix approximately is $700. This is very upsetting to buy a $2000 refrigerator and have two major issues within two years and then not have the company stand by their product. I would wonder how many other people have this model and have these issues as it seems like a lot. Whirlpool customer service is terrible, non-caring and offered no assistance.

I bought a Whirlpool Cabrio washer about 1 1/2 years ago. It has been in the shop 2 times and is doing the same thing again of not completing a wash cycle and draining. I WILL NEVER BUY Whirlpool appliance again. If I could sue I would.

Re: wdf7payw6. I purchased this unit last February. It has never washed properly. In the last month 2 separate warranty service reps have been out. The first one told me that I have not been doing a good enough job of prewashing the dishes so the arms were clogged. While cleaning them, he broke the top arm. When he came back to replace the top arm, he added that the dishes were not drying because I didnt use enough jet dry so I would have to dry by hand, and that the arms were clogging because I didnt prewash well enough. I told him to leave and never come back. I called customer service and they sent out a new company.The rep today told me that even on time delay or overnight settings I must run the hot water prior to starting the unit. And that since the water wasnt hot enough; the undissolved detergent was clogging the spray arms. This was confirmed by your phone support person who told me that for best results thats what I had to do. The result I want is for the thing to wash dishes. It doesnt do that. The current rep ordered a heater, motor pump and spray arms. My previous dishwasher operated perfectly (until the pump failed) for the 18 years I have lived in this house plus however long it was here before I moved in. I will never buy a Whirlpool product or anything built by subsidiaries or parent AGAIN.

After 14 years of good service with Whirlpool Duet front load washer dryer set, wife chose Whirlpool kitchen appliances as part of a kitchen update project. All matching fridge, range, microwave hood and dishwasher. What a nightmare! The icemaker growls and whines all the time and the dishwasher was broken before being packaged at the manufacturer. A wheel from the middle rack was missing when the dishwasher was opened. It wasnt in the sealed dishwasher nor in the box. So it had to have been broken off before the item was boxed. We called for warranty claim and A-1 Appliance was recommended out of Shreveport, LA. In a few weeks he showed up, looked at the rack for a while and said Ill have to order a new part. I said fine. (How hard can that be? Right?) So here we are 5 months later, unable to use the middle rack because it cant hold any weight with the roller missing. Multiple calls to Whirlpool and A1 and we keep getting promises and runarounds that turn out to be lies. How hard is it to say go to your local Lowes and well authorize them to give to give you a rack from an in-stock dishwasher? Let Lowes wait on the new part! Sounds simple, and any other company would have done that, or told us to return it to Lowes for another one. But NO! Whirlpool just whines about being behind on parts, shorthanded, or lies about the part is in and its A1s problem now.So, today, same story. A1 says they need 2 parts. **! Its one part. Whirlpool says A1 has the needed part. Same old runaround. So, we just replaced our 14 year old washer and dryer with NON Whirlpool units. $2500 more in of appliances that Whirlpool could have gotten, but Im guessing they dont even care about missing and losing sells. They certainly do not care about warranty, parts, quality, customer satisfaction or repeat customers. Never again with Whirlpool! Beware!

I purchased a side-by-side Whirlpool refrigerator in May 17, 2010 from Lowes in Gilroy. After 17 months of service, the compressor went down this morning. I have called the service center and they cant give any help because it was over the 1-year limited warranty. More than $500 is good for just 17 months usage. Would it be worth it to have Whirlpool appliances? Do think about it before you choose a Whirlpool refrigerator.