The plastic frames for the glass shelves are cracking at the corners and the only option Whirlpool has given me is to replace the shelves at about $150 each. Needless to say, the cracks started just after the 1-year warranty expired. If only one shelf was cracking, it could be my fault; but since all are cracking (some on the front, some on the back and some in multiple places), I believe this is a design flaw and should be covered by the manufacturer. When I call, I can only get through to someone to schedule maintenance or order parts. What can I do?

Whirlpool Cabrio - 6 Big Problems: I dont write bad reviews on anything but in this case, I feel I have to warn potential buyers. Ive owned this washer for more than 4 years. Here are the problems: 1) This washer TEARS HOLES in my towels; 2) It SHREDS some clothes; 3) Loads are UNBALANCED every time I use it, regardless of load type or size; 4) Very LOUD when running. My neighbors can hear it and they are 150 feet behind us. It sounds like someone is pounding on the walls of my house. BOOM! BOOM! BOOM! I havent seen it, but I believe it might actually be jumping off the floor; 5) Its NOT High Capacity as advertised. Sure, the drum is big, but you cant put much more than a tiny load in it. If you try a larger load, the clothes dont get cleaned; and 6) Whirlpool wont do a darn thing about it. They dont care about the buyer or their own reputation.Our family grew and I thought we needed a larger washer. I foolishly replaced a ten-year old, $300 standard top-loading GE washer that never had a problem, with this expensive **. The GE had a drum that was about 1/2 the size and it washed MORE clothes! The GE never damaged any clothes and it wasnt ridiculously loud like this one. I regret ever buying this expensive washer and I will never again buy a Whirlpool product.

I bought front-loader WFW8540FW1 in November 2017 from Lowes. I keep having problems with the washer not turning on. I am waiting for the repairman to come. Had repair done in March, May, and now June. I have gotten new electronics for replacement from Whirlpool each time. Obviously something is defective. Is there a lemon law for washers? Hope so. Never buy Whirlpool Washer again!

Cabrio is our washer and dryer. Dryer had no issues in the last 7 years. Washer constantly throw UL or unbalanced error and stops. Rearranging clothes only works for another few minutes. First time under warranty, tech came and fixed it. Second time without warranty, I cleared some loose socks between the tub. Third time same problem. YouTube suggested to change the springs on four corners that hold the tub. $25 and problem fixed. Basically, if you are not an informed consumer you are screwed for $$ silly stuff.

We purchase a washer and dryer from Lowes in 2012 and a couple months ago I begin to notice that the Clorox and the softener draining spout is not working. The Clorox side is full of water, and the softener half of the time dont even drain all the way and not happy with that. The washer is beginning to rust on the inside by the dispensers, the lid area and the outside panels. I should have purchase GE. I would not recommend this brand to anyone.

Regarding a Whirlpool Refrigerator (model ET8CHMXKQ04) purchased in 05. I dont remember exactly when the problem began but the freezer starts its defrost cycle, water drips down through the refrigerator compartment (soaking all paper/cardboard covered products), collects under the crisper trays and eventually spills out onto the floor. Its a river of water that requires a towel to collect.I believe whats missing is some sort of collection funnel and tube that catches this dripping water and delivers it to the evaporation tray behind the base cover plate under the refrigerator. Obviously, Whirlpool has no quality control nor does it do any field tests to ensure their products are designed and operate properly.

This product is unsafe and should be recalled. It has aluminium wires that connect the unit to the 220 Vol Power source. Aluminium and copper wire dont mix. I took a shower and was getting ready to leave for the day when I went into my garage to smell burning plastic and wires. I traced it to the hot water heater and discovered the wires in the Energy Smart were melted and burned. I checked with Two Electricians who told me that the wires in the unit can not handle the high heat and melt. If you have one get rid of it. Had I left for the day I would have lost my home, cars and pets. If anyone would like to see this unit I still have it and photos.

Had unit about 4 yrs. No problem with unit, work great. Easy to clean, stand up to every day use, heat dishes and popcorn three level no issues, heat dishes, defrost items, cook food at several levels.

Bought a Whirlpool refrigerator from Best Buy a yr 1/2 ago. Went wrong from delivery and never stopped! There isnt enough room here to specify so Ill try to synopsis this. They screwed up delivery date and then time. Fridge was unbalanced, doors wouldnt close delivery guys didnt know what to do. Tried to fix it and then call their office and were put on hold for over 30 mins. And the Rep was unhelpful and rude to me and then the delivery guys finally got door shut on freezer but Ice maker wouldnt work so they said they would have to have someone Whirlpool to fix it after them talking and being on hold again with their Rep. They were upset and late and felt sorry for me and told me Confidentially That this was not uncommon and they would do what they could to help me.It took many calls, people and conversations (subsequently I found dents, drawers cracked, cracks in back wall) for them to get someone here. When they did the guy was rude and acted like a pre-programmed robot. He said, Show me whats wrong and I did. He stood there and just stared at me and said, I dont see anything wrong. I was shocked! I said, You mean thats supposed to shower the kitchen with crushed ice, etc? He said YES! I said, Ok, please leave my home. I will contact Whirlpool and Best Buy Again. I did and it went on and on and on and to this day theyve done nothing. I have copious notes, dates, names etc. I have also heard many other complaints about both companies and will never do business with either again and will tell anyone and everyone I meet.

A Whirlpool dishwasher was installed by Skyline, a modular home manufacturer, and we occupied the house on August 21, 2014. The appliance never worked and Whirlpool sent repairmen 9 times over 9 months to either repair or determine if it should be replaced. It washed the dishes exactly 4 times in that time. Complaining to Whirlpool only caused a supervisor to scream at my wife that we were the cause of the malfunction. Nearly every part was replaced & they still refused to exchange it for a replacement new one. The modular home manufacturer received the same treatment appealing for us.

I would not, at this time, even really give this product 1 star, but that was the lowest rating allowable. We purchased a Whirlpool Gold French Door Refrigerator at Lowes a couple of years ago after our Amana was toasted by a close proximity lightning strike. (It got more than just our frig, but the replacement frig is the only item we have had issues with.) We even got the extended warranty thru Lowes for the unit. Shortly after the extended warranty expired we started having issues with the bottom freezer door icing up. We thought that possibly the grandkids had not shut the freezer. So we cleaned up the ice around the door, but the problem persisted.The ice cream in the freezer was rock solid, to get it out of the container you had to put it in the microwave for a couple of minutes. The items in the frig were also frozen. So we emptied the frig and freezer, unplugged the unit and let it sit for a couple of days with the doors all open. We then plugged it back in and hoped for the best. It seemed to be ok for a couple of days then the ice on the freezer door appeared again. At this point, I contacted Whirlpool to see who was a licensed repair company in our area. I contacted the licensed repair service, explained my issue, they got the model and serial number info and ordered what parts could conceivably be the culprits.The tech came, the unit was frozen up, all the vents in the freezer were showing icing. So he removed the back of the freezer compartment and thawed the unit out. At the same time I mentioned that the ice maker had quit working, he found that the wiring connection was not properly connected and fixed that while he had all the stuff out. After re-assembly he ran all the diagnostic tests Whirlpool lists and found everything passed. Since the boxes of parts had not been opened they could all be returned to stock. So no charge for parts, as he could not find indication that any were needed.So 1 service call at $100 and it appeared that maybe the issue was resolved, not the case. Not even a month later, issue re-occurred. No grandkids had been there, no instance of the freezer possibly left ajar. Another service call, and by the time the tech arrived, since I had unplugged the unit and emptied it again, all the frost/ice was melted. $100 for a service call, tests all came back as nothing indicated as not functioning.So if I dont put too much stuff in the freezer or too much stuff in the frig it will run without freezing up for about a month. Oh and weekly put it into the defrost mode a couple of times. Now it has started making a tic-tic-tic or rat-tat-tat sound to the fun and games. If the noise is non-stop, it only stops when you open the freezer door. Leading me to believe it is a fan. (Correct, I was told by the local Whirlpool licensed repair facility.) I have spent the weekend, again thawing out my unit in hopes that the noise will cease. It is loud enough to be heard at the other end of the house.No such luck, so I spent an unproductive 1-1/2 hours on a call to Whirlpool yesterday. The larger part of the time was on hold waiting to talk with someone, anyone. Due to our unusually high call volume, wait-time is long today. Thank you for your patience. To retain your place in line, do not hang up. Finally, I got a rep named Karen, who sounded like she was almost asleep. She had very little to offer except, Im sorry you are experiencing these problems. I have no record of previous complaints like yours on record for this model of our product.Hello, I found 929 reports of the same issue on Consumer Reports. Oh, you cant believe what you read on the internet was her response to that tidbit. She offered to sell me a Repair Plus 1 Plan for only $359.95. A licensed repair service comes, repairs your unit and the plan gives you ONE YEAR of peace of mind. Lets see... I said... so you are offering me an extended one year warranty? Oh, but it comes with a repair first then one-year peace of mind. Seems that Whirlpool has moved into selling warranty extensions rather than fixing the issues with these Whirlpool Gold French Door refrigerators. With what I have already paid for service calls added to this Repair plus 1 Plan, I would have invested $$$ enough to BUY A NEW FRIG that is not a Whirlpool product.Seems a bit foolish to me. So Whirlpool is not admitting that there is a design or manufacturing problem with these units. Even the ones sold just this year seem to have the same issue. They have not corrected this and it appears they have no intent to do anything about it. She did indicate that they had a known issue with the drain and that a fix was offered for that (a redesigned drain unit could be installed). But since I was not getting ice build up on the bottom of my freezer compartment I did not appear to need the redesigned drain unit. Her evaluation of my issue was that the drain did not appear to be a problem.So after a fruitless call to Whirlpool, oh and they did have my previous emails concerning my issues on file but did not consider my complaints to be part of a known issue, I have the local tech coming back to see if possibly there is something, anything to be done with this refrigerator. So another $100 at least, likely no resolution if the service tests all come up normal again! So when the tech comes, I am going to ask him to contact the service engineer that he is supposed to have the contact info for (per Karen at Whirlpool) and see if he can get any resolution to my issues by using that service engineer.

I am old school & do not like the idea that I cannot open my machine without waiting until it slows to a stop before door will unlock. You do not know what level your water is unless opening door. You are not able to open door & see if you need more detergent. Water softener is the same -- do I need more/less, cant tell. But, the washer performs well & clothes are clean, even dirty jeans/work clothes.

We purchased a mid-grade Whirlpool Gold Series dishwasher a little over 2 years ago. 14 months in, the motor failed, requiring a $295.00 repair/replacement. That was nine months ago, and now the motor has failed again. That is outrageous! No more expensive repairs on this piece of junk. Its going to the scrap heap. We just ordered a Frigidaire. While I have no experience with that brand, it cant possibly be as bad as Whirlpool.

I purchased a Whirlpool microwave model #WHM3205XVS1 on October 2, 2011. The handle broke off in little pieces and was repaired in March 2012. Handle broke off again in little pieces in September 2012. This will be the 3rd handle that will continue to break in little pieces every 6 months. According to both repair men that were here, this is their comment: No customer abuse, this is a very common problem with this model. After to speaking to 3 people at Whirlpool, I was told by everyone, This is cosmetic problem and we will not fix after the 1 year manufacturers warranty is up. I started with the the first person, went to her supervisor, then went to her supervisor. I am now waiting for a call from a manager although I was told I will continue to get the same answer no matter how far up the chain of command I go. So, I was told that it is okay to have 2 screws sticking out holding the remaining part of the handle that is left, because it is a cosmetic, not a functional problem. I will never stop with Whirlpool. I will call 4 times a day if necessary. I will never purchase another Whirlpool product again! I will tell everyone I know not to purchase one of their products. Be careful. They manufacture products for many other companies, i.e., Sears, Amana, Jenn-Air, and many, many more.

Our 2 yr old Whirlpool Gold refrigerator (French doors, bottom freezer) stopping freezing/cooling. When we got a repairman to come take a look at it, he said the compressor is not working. The warranty on the fridge is only 1 year. However, the compressor is the main component of a refrigerator, and the repairman said 5-6 years is the minimum it should last before breaking. I called Whirlpool and asked them to pay for the repairs of what is quite obviously a defective part. They refused. Needless to say, I will never, ever buy another Whirlpool product again.

I have always had a whirlpool dishwasher and have always been please until my last dishwasher. The part that holds the soap and liquid stuff has broken and also the part that holds the silverware. Been really disappointed in this product.

I just experienced the same problem with my top load Whirlpool Cabrio WTW7800XWO. It is 3 years old, and I paid $900 for it. The plastic that surrounds the glass top is broken around the hinge. I had to pay $75 for American Home Shield to diagnose this and now I am waiting for them to order the replacement part - the part is around $190 from Sears or 245 from Partselect.com. What a pain. PLUS, the machine is so noisy and starts to vibrate loudly toward the end of the cycle.

In the past 8 years, I have had to replace 2 Whirlpool Calypso washing machines and 1 Cabrio washing machine. All 3 washing machines worked great for the first 2 years. I purchased the Whirlpool extended warranty on all 3 washers. The first Calypso had 12 repairs done on it. Finally A&E repair service deemed the washer not repairable. Whirlpool replaced the Calypso with a new Calypso. Based on the problems with the first one, I again, purchased the extended warranty. Again, after the manufacturers warranty expired, I again had issues. After numerous repairs, A&E deemed the washer unrepairable. I contacted Whirpool warranty service and was told that they would reimburse me 75% of the cost of their choice of a Whirlpool washer! Since I have had 10 hand surgeries, I need a washer that does not have an agitator (hence the original Calypso purchase). The model that Whirpool warranty deemed as a replacement had an agitator and was also a much lower energy efficiency rating. I found that the Cabrio was a comparable replacement model and finally Whirlpool agreed to replace the washer at 75%. I was angry that they didnt cover the total replacement, but felt at least I got a totally new problem-free washer. I again purchased the extended warranty. I got the Cabrio in March of 2008. In April of 2011, the washer started getting rust around the bleach dispenser and also I would get UL code (Uneven Load). A&E tech came out and replaced a bearing. He said that the rust was not covered under the warranty. I asked how it was okay to have rust around the bleach dispenser if the washing machine is always wet with water. A month later, I was still having a UL code and the rust was getting worse. A&E came out again and said that even though I saw rust around the bleach dispenser, the rust was in fact underneath the tub and had eaten away at the parts. He called the warranty company to authorize repairs and the Whirlpool warranty company denied any more repairs on the washing machine.

Purchased a Maytag refrigerator in 2009. Was told Whirlpool bought out Maytag, never had a problem with it ever! Speed up to 2012. Purchased another refrigerator this time a whirlpool. HAVE HAD NOTHING BUT PROBLEMS WITH IT! This is the 3rd or 4th time the veggie/fruit drawer POS plastic track has broken. I purchased the extended warranty after a year and in addition to the above, had a new ice maker replaced, and a part in the freezer as the freezer wasnt freezing. So I called them to replace the drawer plastic track again and they say that its a cosmetic problem and they wont cover it. Are you kidding me??? It holds the drawers in for crying out loud! Also told the repairman that the ice gets clogged in the dispenser and either 1) melts all over the place or 2) comes pouring out when you open the doors. He tells me that its best to just use the ice cubes and not the crushed. Again... ARE YOU KIDDING ME? Thats why I paid so damn much money for this one as I wanted crushed ice! There should be a recall on this appliance. Repairman says all the models with the icemaker on the left side have problems with freezing and when inquired about my lettuce freezing and getting wilted or brown, he says that the humidity buttons are really only for looks and dont have a purpose!!! Believe you me... I will be sharing this on social media of all types to get this resolved. WHIRLPOOL BIGWIGS LISTEN UP! YOUR PRODUCT STINKS!!! Since we were gone on Friday when the call came in that they called it cosmetic on the drawers you bet Ill be giving these extended warranty people a call too tomorrow! Also dont say we have too much in our drawers because theres barely anything in them at all times. Its just used by 2 retirees!

19 gallon Electric Whirlpool water heater Model #e1f20us015v - Purchased this water heater from Lowes to provide hot water to small apartment with no kitchen for my son, built in my garage. Had unit professionally installed within 1 foot of bath to provide hot water for shower and sink in bath only. Hot water lasts only 5 to 6 minutes and takes approx. 2 hours to recover. My son cannot even take a normal shower! ntacted Lowes who was unable to help and told me to contact Whirlpool. Contacted Whirlpool after my model number would not even come up on their website. I asked tech what was the normal expected amount of time before hot water depleted. She did not know. I asked what was the normal recovery rate. She did not know. I asked for information on the energy rating. She said there was no information available. I asked how I could receive a refund. She said that they could only send a plumber to check unit and that nothing would be done if it was heating water. I asked to speak with a supervisor. She said none were available and said one would call me. I never received a return call. VERY DISSATISFIED with Whirlpool on this issue. It appears my only recourse is to purchase a new water heater and scrap the present one.

I am extremely dissatisfied with my Whirlpool refrigerator. After less than two years, the entire cooling system has gone out basically rendering it a piece of trash. Unfortunately, Whirlpool is only going to absorb the cost of parts, so I still have to shell out $4500 to have a refrigerator repaired that is nearly new. This is not acceptable. I will never purchase a Whirlpool appliance again.

I purchased a Whirlpool refrigerator, model # ED2FHAX005, serial #SW1126490, two years ago. I have nothing but trouble with the ice maker. It keeps jamming up with frozen cube. While under warranty, I had it fixed but since then, it has happened twice more. The repairman who fixed it said there was a part missing and a part of the unit was melted. Not only that, but the plastic is coming off on the handle. Nobody at Whirlpool will help me. Too bad, there is no warranty anymore. This refrigerator is a lemon. I am so sorry that I purchased it.

My Whirlpool dishwasher is 11 years old and has performed satisfactorily throughout. The utensil container is in the door, saving room inside but making it a bit less convenient to remove. The results are satisfactory, but I carefully rinse everything before putting it in the dishwasher. I dont believe dishes with hardened food would come out clean without this step.

Awful customer service. We bought a washing machine in 2010 and it has shredded a ton of clothes over the years. I called customer service to see what they could do to help me with this problem. After about 45 minutes of trying to get more than a service that I would have to be responsible for, the supervisor offered me a new washer at a discounted price. I went online to compare and found out I could purchase the exact same washing machine at home depot & best buy for $50 cheaper. I called back to see if there was anything they could have done and they would not budge.Shame on you Whirlpool. You have lost a customer and I will make sure no one I know buys one of your products ever again. I cannot believe that you would not make any accommodations for us. We bought that washing machine with the intention of keeping it for 15 years. It has cost us countless amounts of blankets, shirts, pants, etc. I cant believe you wouldnt help us after all the money this piece of junk cost us.

I have an oven hood Whirlpool Microwave. Even though its more of a basic model it has worked terrific so far at about 5 years old. Only draw back is the extremely loud 4 beep alarm upon completion of warming up food. I actually cringe when it is about to go off especially early in the morning. Ours doesnt have the handy options button to turn it off. I have tried other combos with the buttons to see if they have it set up different but to no avail. Does anyone know if you can shut it off. The people who design these things must not have babies because they would think of this at nap time Im sure. Truly the sound this thing emits could wake the dead! I also had the fancy Whirlpool before like some folks mentioned about the handle and door frame cracking and disintegrating. Guess what, so did my parents, sisters, aunts and my neighbors. Definitely a major design flaw or faulty materials. My sister, mom got new doors and they began cracking again within a year!

10 years, no problems with our 25 cubic foot french door Whirlpool refrigerator. Ice maker is a solid performer, with nary an issue. Temperature controls work flawlessly. The black frame looks great in our kitchen with espresso color cabinets.

Whirlpool W8RXEGMWQ01 leaks - It looks like the seal is not tight around the freezer box. They blamed it on my floor but I think its because the door sags. The door needs to be lifted about 1/2 to fit snugly into the freezer box opening. They came out three times but couldnt fix it, then they said it was my fault. Then I finally gave up.

I like the Whirlpool oven ranges because it is easy to operate, easy to clean and like the features and functions. I have had no issues with the stove and I have had it for four years already. So far still working good.

Our Whirlpool water heater needs a burner assembly replaced. Second time within the warranty period of six years. Parts have to be ordered, so you will be without hot water for several days to a week. The worst part is reaching them. Between my wife and I, we have almost 4 hours invested in sitting on hold waiting for someone in three different calls. They never answer the phone. They give an option to call back. They never call back. Im so frustrated. No Whirlpool products ever again. Im sitting at my desk, hoping someone will eventually answer the Whirlpool line. I dont even have the part ordered yet after two days of no hot water. Who knows how many more hours I will need to sit here and listen to this music on hold. It is incredible in 2021 a company can remain open while offering this kind of customer experience.

When my dryer died my wife and I decided to get both a new washer & dryer. I kick myself for two reasons. My 15-year-old washer which worked fine I replaced, and I didnt check reviews before buying. What a mistake. The eco-friendly Whirlpool washer designed to save energy doesnt clean close, my towels are the worse. Coming out of a shower and using a freshly washed towel to dry off and it smelling like it had never been washed tears it for me. Im hoping like many others they will rebate or even better recall and pay back the money I spent on a worthless washing machine! So, if Whirlpool wont do the right thing, I will do my best to warn others to not buy this top loading piece of **.

I like the washer for the most part. The thing I dont like is that even though I always keep the door open after doing a load of wash, the gasket continues to grow mold requiring me to do a monthly bleach/sanitizing process which is different than doing a bleach load of wash. The gasket also needs to be cleaned frequently. This is in a front loader.

Whirlpool Washer Front Loader - Ripped off! It cost $250.00 to repair; the serviceman was at my home all of 15 minutes. The below or otherwise known as the rubber seal was ripped up and caused my washer to leak water all over the floor. I washed a load of laundry, 1 item being my 2-year-old granddaughter’s pants that had a 4 zipper in the pant leg. The serviceman suspected the damage was done by the zipper. So how many of us wash clothes with zippers?!I called and ordered the part from Sears thinking this was possibly something we could fix ourselves, only the part was on back order and would take a month before it was in. Therefore I looked online and could purchase the part, delivered for $91.00. I called for repair service to ask them about it. He said they could be difficult. It would take him about an hour to put it on. Guess what, it was on in 5 minutes. Now, Im even madder because I know I could have done this myself. Whirlpool! Oh yeah, I forgot to mention this was 1 and a half years old; we’re a family of two, no warranty. Think people, we’re getting ripped off.

Whirlpool Cabrio Washer - This is a horrible washer. I just read the reviews after having struggled with dirty clothes, smelly clothes, sour clothes and yes, our water bill is way higher using this nasty machine. I will never buy a Whirlpool again. Very VERY disappointed and dissatisfied with this machine. I usually always read reviews before buying anything but the sales guy at Garner Appliance said this was an awesome machine. We bought the matching set. And to read each and every consistently bad review with the same issues. They should replace these pieces of junk for us free. The dryer doesnt fall too far behind.

Purchased the oven in summer 2015. Very disappointed in the AquaLift Self-Cleaning oven. Absolutely useless. Does absolutely nothing and I end up cleaning the oven by hand. As a senior citizen, this is uncomfortable; I have injured my leg in the process and now feel I must wipe the oven down after each use. I was so looking forward to having a nice clean oven at all times and its not happening. This is of no value to me.

My husband and I purchased this washer in August of 2011. Within 2 years the lid broke because of it a cheap plastic frame on a heavy glass lid. At that time I researched it and found many people with the same complaint. Whirlpool would not do anything for us but the company that we purchased it from did agree to supply the part if we paid the labor. We did this and replaced the lid. Well here it is just right at 2 years again and the lid is completely broken and the washer is unusable. There is no way to bypass the lid issue which makes the washer completely useless.I called Whirlpool again and was told there was nothing that could be done and that because there was not a recall on the product, they would not be able to do anything for me. We have purchased a new Samsung washer that received excellent reviews from Consumer reports and we will NEVER buy another Whirlpool product again. I cannot believe a company that old and as large as Whirlpool will not stand behind a faulty design and faulty made piece of equipment. It is very disappointing.

I purchased a Whirlpool duet front load washer 1/2013 new from Lowes. In 5 yrs it is my 2nd washer of Whirlpool. After 2 1/2 yrs, the bearings have gone out, also every time I run the cleaning cycle, water leaks out under the washer. My boyfriend looked the parts to fix the washer, since I called Lowes concerning the warranty and its out. Cost to repair, just in parts would be around $400, I paid a lot of money for a product to last only 2 1/2 yrs. Such a lack of quality in workmanship. With these price, there should be better quality. Do not purchase a whirlpool. 2 washers for them in 5 yrs is not a great track record.

I have a Whirlpool fridge model G165ARXXF05 for over 3 years. This is the second time I have had to replace the motor on the ice maker. In calling Whirlpool for help in the matter I only got a decline from them... I would never buy a Whirlpool product again.

I chose based on the current ratings of the machines. They look nice and they can handle large loads. I think EPA has changed wash machines to be back into the 1920s. I put my clothes in and there is no agitator in the center. My clothes come out twisted tightly into little round circles or balls, not much water but now it takes over an hour to wash my clothes. So we are conserving water but using more power, I also have to iron sheets and clothes because they are so twisted and wrinkled. I used to stick my clothes into the washer, select a cycle and go on my way and now I have to answer 5 other selection options, if I dont hold the button in long enough it just turns off.Have we all lost our minds, I think this is going backwards not forwards. I have talked to other women and they agree with me, we HATE these new washer and dryers. The dryer is a little better but not much. Also the tops are concave so your laundry basket falls off, and you cant put your soap on the dryer which is where I am used to having it. Now I have to clean my washer every 30 cycles, iron and it takes all day to do the laundry, yes and they call this progress, really!!! I purchased the Whirlpool Cabrio W10607 425A- SP and dryers Whirlpool W10680129C-SP, these are full size and have the steam options on them and are side by sides.

Bought this 18 cu ft refrigerator this year. Only 3 choices for temp. Everything freezes, milk has crystals, ice cream is soft. Buyers remorse! Old ref was a Whirlpool. Wished I would have given others a chance.

I have a front load Whirlpool Washer and it has leaked within 6 months of having it. The rubber piece was replaced and it still leaked. Whirlpool wont take responsibility for its product. I have to put towels down around the washer every time I use it because it leaks. I purchased this because it is more economical to use a front load but not when water is leaking from the washer.

Do not under any circumstance end up with the Whirlpool fabric washer and or dryer in your dwelling to wash and dry your clothes. The washer, model # WTW7000DW0 and dryer, model # WED7000DW0. I am so upset with these units and the company I bought a 5 year extended warranty thru. I cannot put down in words what I think, because this review would not be published. Do not even accept these units, even if they are free. Even the repairmen who have been here said they would not buy these Whirlpool junk washer and or dryer series. They acknowledged the problem and said nothing could be done even though there is a legitimate problem. Not only is there a problem with the washer, the dryer as well has serious issues. All washes have to be put on the deep water cycle and some loads have totally dry spots on clothes where the clothes did not even get wet after the washer went thru the complete cycle. Also, get this, this washing machine even has to be cleaned itself with a cleaning tablet run thru a cleaning cycle. What happens are the clothes get a nasty, slimy, white muck on them. Even, immediately after the washer gets cleaned, sometimes the clothes 32nd up with this muck on them again. If you do not see this muck on your clothes before putting in the junk dryer, then the clothes have to be washed and dried again. This washer is supposed to be efficient, not a chance. It gets costly having to purchase the cleaning tablets and the washer(28th only two people in the household) has to be cleaned a lot more than what the manufacturer says and I called and asked. Pure junk, do yourself and even your enemies a favor, stay away at any cost, and like I said, even if they are free.

When I bought this stove, I already had a glass top (Sears) which was satisfactory but I changed to get a convection oven, never had a problem cleaning the glass top. To me, Whirlpool was, and I emphasize WAS, a reputable manufacturer and the stove offered everything I needed. Not so, the glass top is a nightmare to clean; no amount of elbow grease works. It is like cooking on a mirror. Talked to everyone I contacted but, it seems, I am the faulty element in this problem: I DONT KNOW HOW TO CLEAN!!! YOU NEED A FIRST OF SOMETHING FROM TIME TO TIME AND THIS WAS A FIRST FOR ME.They told me the only solution they could offer was to buy their own cleaner. Why do they need to market their own cleaner? I did not buy a museum piece that needed to be treated with special care, I bought a stove to cook on. I want as many people as possible to know about that uncleanable glass top. Every time I need to cook, I cringe at the amount of time and effort I will have to spend to get it clean. I am not a novice, I have been doing housework for the past 60 years. Beware, it is a most frustrating situation to having paid top dollars and to be stuck with a product that brings such frustrations. By the way, it was bought at The Brick in Canada. They were not helpful either.

After 25 years my Maytag died. It was a Sunday so we just decided to go to Lowes & purchase a new one. They could not find my 1st choice so I bought the Cabrio. It is the worst washer I could have purchased. It determines the amount of water you need. Our clothes never seem to be clean & its very noisy. It has no agitator & is supposed to save water. Even putting it on the longest cycle our clothes do not appear to be clean.

Piece of crap. We built home 2 years ago and have all gold series appliances! They are all CRAP. Wish we would’ve upgraded to KitchenAid. Dishwasher won’t wash, microwave has hot spots and has to be unplugged and plugged back in often to work. Freezer side of the refrigerator will stop making ice because it freezes up often! NEVER buy Whirlpool!

I purchased an expensive dishwasher made by Whirlpool and sold at Lowe’s. Immediately upon receiving the dishwasher I noticed a good size scratch. I had it serviced within one month of purchase because dishes were coming out dripping wet. Technician came out and told me I needed to add rinse aid. I had been using rinse aid, which I think is ridiculous to have to buy an additional bottle of something that’s not even cheap just so this thing dries dishes but moving on...Now it’s been 1.7 years and I’m having more problems. Top rack of dishwasher is broken and falls to the side every time you pull it out. The door to dishwasher also no longer has any spring. I take very good care of my things and this just unbelievable. I called Lowe’s they won’t help because it’s been more than a year! I guess Lowe’s can’t stand behind their merchandise for more than a year because they know they’re selling garbage. I called Whirlpool directly and was told they would come out and service my appliance for a minimum charge if $189! I have no words. I need to buy a stove in the next week and I assure you I will steer clear of Whirlpool. Like the title of my review I feel absolutely robbed.

First one had major problems. The bladder they call it. They took out the whole system out, replaced the tube that goes to the top of the refrigerator which is where it always starts leaking so they worked on it three times, junked it, gave me a new one and here I am again same thing. Ruined my hardwood floor and Im stuck with it. Never again will I buy WHIRLPOOL.

I love this stove! It is nearly perfect. I wish it was easier to clean the glasstop, but I imagine that comes with any glasstop stove. The stove is easy to use, and I love the cooktime option. My only complaint is that the timer is very quiet, and when it is a timer while something is cooking, it only beeps once. If its a timer when nothing is cooking then it will go off repeatedly until you turn off the timer.

After much frustration and disappointment, as well as 2 huge repair bills with my front loading washing machine I sent it off to the scrap yard, still looking brand new, and went back to a top loading machine. I purchased a Whirlpool top loading, high efficiency, low water machine. I have had it for almost 2 years now and am extremely happy with it. I would highly recommend it. Fairly quiet and easy to use and takes very little detergent. It does not have an agitator so it is gentle on clothes. I know some users have complained about tangled clothes but, in my opinion, if it is loaded correctly this should not be a problem.

I have a Cabrio washer displaying the F-1 error code. I called on Thursday, the 15th of Sept. I spoke to Vicky in the Cleveland, TN division. She told me that the F-1 code on my machine (model no. WTW6600SW2 and serial no. **) was covered under a recall at no cost, parts or labor (I specifically asked this question). She set up a service repair ticket with Freds Appliance at 888-453-7337 and gave me the date. I was home waiting when they called. The driver drove in the drive and asked if he was there for my Jenn-Air cook top! I said no, the F-1 error code on the washer. He explained that he had just used the last control board last week and he changes them frequently. I called Whirlpool. A very snotty Ashley proceeded to tell me that nothing was covered and I would have to pay. I asked for a supervisor and Ratna answered after a hold of 45 minutes on my cell. I explained the situation. After begging, she proceeded to tell me that she would pay for parts only. I explained that the tech did not have the parts, didnt even know the correct appliance, and now I have to take another day off work to meet him to have my washer fixed. I have not used the washer in two weeks. I used to only buy Whirlpool products. After reading all the complaints about the same error code from other consumers, I believe there are enough complaints that we as consumers should be protected.

We purchased a higher end cabrio model only 3 years ago. Last year, on about every 5th cycle, the load would not spin at the end. Id have to remove all the wet clothes, set it to drain and spin, start it and wait for it to hopefully kick in. When I do it right, it kicks into the spin mode. I had to quickly press start/stop to unlock the hatch and reload the soaking wet clothes and wait for it to spin properly. Yesterday the same thing happened again. This time, it did not kick in. I ended up flipping the washer over and taking a look underneath. I discovered that the motor was seized. It had lost all its lubricating oil and smoked the belt. Now, my 3 year old washer is sitting in the driveway awaiting a trip to the dump since I got fed up and went out and purchased a new Samsung top loader. I emailed and called whirlpool with no luck. Not impressed. When I went out to buy a washer today the first thing I told the salesman was to stick anything with the name whirlpool out in the trash bin out back.

I purchased a water heater in 2011 and have had the thermostat replaced at least 5 times! Now, not only does the heater not heat the water, but it has rusted through and ruined my floors! They say they will replace the thermostat (oh yeah, yet another one!) but what about the crappy thing in the closet. I will NEVER buy anything that says Whirlpool on it. They dont stand behind their product and have made no efforts to correct the issue. There has to be a lemon law clause that would be applicable in here somewhere.

The features on the washer is a wider size wash basket, no non-snag agitator with 5 load size choices, 5 water temperature choices, type of wash includes soak, quick wash, normal, deep water, heavy duty, bulky, hand wash, gentle, some other choices Along with a choice to wash your machine, one rinse or two rinses without fabric softener, one rinse or two rinses with fabric softener. And finally a selection for Pre-soak on or off. Also has a 3 light display for what it’s doing, lid lock, pause, cancel and start button. It’s an HE. Clothes come clean.

I would like someone to explain to me why the control panel I.e. brains of the dishwasher which is around water is so sensitive to WATER. My daughter is the owner of the house and purchased this dishwasher last summer (2016) and within weeks we were having issue with the sensors. This supposedly was not covered under warranty (it was a WATER ISSUE). So now a dishwasher which cost over 700.00 is a door stop!! Where is people’s common sense... yes Im over 60 years old and very frustrated with the money that was spent for such an inferior product. Imagine having a dishwasher sensitive to water. The people who made it should give their heads a shake. Frustrated grandmother.

I purchased a Whirlpool Cabrio washer in July of 2013. In the first 6 months had a technician in to repair it. Worked fine up until now. The washer fills up, the clothes just soaks there for awhile (doesnt wash) then drains out. It doesnt fully drain so I have to put it on spin and drain again. Any suggestions on what I should do?

I purchased a Whirlpool washer and dryer from Best Buy. I purchased one on sale that was a great value. The delivery and set-up went well. However, the model I have had a loud vibrate. The drum in the washing machine would wobble and shake across the floor. I finally had to return it and replaced with same model. I experienced the same issue after 30 days. I didnt take the insurance out and I regret that move.

On 5/3/16 I purchased an Amana high-efficiency, low water, top loading washer. What a joke, it is a piece of junk. There is no water so clothes dont come clean, and if you leave money in the pockets no worries. As it will be right there after the clothes are washed and dried (got matching dyer also). They dont even smell clean after two washing. And now you are to purchase a cleaner to clean your washing machine. This is truly not an efficient machine in any way.

We moved to a new house Nov. of 2012 and I went to Lowes to buy a new refrigerator. The last refrigerator we bought was a Maytag. It was a LEMON and probably had every part replaced because we had the warranty. At Lowes I thought the Whirlpool Refrigerator would be a good choice. We didnt purchase the warranty, big mistake. After only 4 YEARS, the refrigerator is DEAD, not in working order and would too expensive to fix says our reliable repair serviceman.

Horrible customer service. No help in trouble shooting your the appliance. Whirlpool only wanted to send a service technician. Several things have gone wrong with this dishwasher that came brand new, in a brand new house. After the year warranty is up, forget about any help from whirlpool. I would hope you would not have to purchase extended warranties on any new appliance but that doesn’t seem to be the case. My dishwasher was only three years old and on its way to dishwasher heaven. I was told by a repairman that whirlpool had a problem with their motors. Whirlpool would not confirm or deny this. I felt like I was really taken.

I purchased a Cabrio washer and dryer in 2011 and sold it in 2012 for half the price. I was tired of my clothes not being cleaned. My husband and I work in an office environment so our clothes do not get real dirty. On the other hand, we do work around the house and garden. When I put black pants in the washer, then take them out, they look clean because the mud is still wet. When I take them out of the dryer, it is dry mud. I called the company and they said get someone in our area to come in and see if anything is wrong. Yep, they came in, charged me $150 and said that nothing is wrong; they cannot find one thing wrong. I used the washer for about another 6 months and thought, This is crazy! My towels, bedding, nothing is clean. I then sold it for half price and I am now using a totally different brand. I will never purchase a Whirlpool again!

I bought the Whirlpool French 4 door fridge WRX988SIBM 01. I like the way it stores and layout (other than the icemaker taking the entire left door out). But I got a lemon, I bought the Lowes 5 year warranty (with the 4 repairs replacement). The fourth repair and dead declaration was 5 years and a week (so just out of Lowes extended warranty by a week). The Death Certificate repair guy said they dont make em like they used to. So I am now buying another fridge - trying Samsung this time. Every fridge has a lemon once in awhile and with my luck... Well you can thank me for taking it off your hands! :) I am averaging 5 years per fridge. Thats a lot of money and I expect to get at least 10 years life on a major appliance.

Does clean well but I notice that even on heat drying there is still water on the inside of the door when I open it. I have loaded it up and even the glass baking pans came out sparkling. I would recommend this middle of the road priced dishwasher.

After buying the best washer and dryer out there, I have found out that they are not. Thank you Whirlpool for taking my $2000 and giving me a junk. I know that you do not care one bit. Never again.

Bought a new set of Whirlpool Cabrio Platinum tin replace my Maytag that had finally died. I believe this is the worst set Ive ever owned. It wasnt inexpensive but its cheaply built. Cant wash a set of sheets without it getting out of balance, even if you carefully place them in the washer as they recommend. They knock up no matter what you do. The dryer is gas and my clothes still have to be turned back on for more time that should take. We are talking about over an hour. Ive had them just a few months but Ive had it. I want my washer and dryer to just do their jobs like you expect. Im selling them or donating them but whichever they are out of here. Whirlpool, I am ashamed of you. Putting out such a poorly made washer and dryer. Instead of the name Platinum. They should be named Salvage. Never again Whirlpool. Never Again!!!

Whirlpool Cabrio top load washer: nice job Whirlpool! You designed a washer that breaks if you accidentally wash a coin! For the second time in a few months, were fixing our washer because a coin was in a pocket. The coin gets sucked into the discharge pump and sounds like popcorn popping when it drains. It rattles around the inside of the machine’s pump until it breaks the plastic pump housing. You will know when this happens because there will be water on your floor. Did you ever consider a screen to prevent a coin from ruining the washer? God forbid someone leaves a coin in their pocket. Well, if you leave a coin in your pocket and wash your jeans, it will cost you a repair every time with this hunk of junk. This would be my last Whirlpool. It will actually be cheaper to throw this thing out and buy a new one, since it won’t be the last time a coin accidentally makes it into the washer.

Purchased a Whirlpool WRF990SLAM fridge in 2013. Ice maker went out and the evaporator. Service tech said he needed permission from Whirlpool to work on. Would definitely not recommend purchasing this brand.

I did not purchase it, the stove came with the house. I like the flat-top... easy to clean. I dont like that any little spill causes a stain that has to be cleaned. I didnt shop for this one. Although I would have this as an option if I was shopping. Low quality would be a problem. I want my stove to last a very long time. But, I dont want to pay a lot of money for it. I have a Whirlpool, glass top (smooth top) built in stove. I dont know the model. It has 4 electric burners, of 2 sizes. It has dials to control the heat amount.

We purchased a Whirlpool conquest from Lowes in 2009 and purchased a Lowes warranty. About 2 years ago we started seeing hairline cracks on most of the drawers and shelves. I complained about it last year and a lady from the Facebook page did offer 50% off new ones. Since then we have not been able to afford to get any, and today we lost our last shelf. If I wouldnt have checked it, it would have broke along with anything on the shelf. I have never seen such horrible parts. We have another small very old fridge that has help up better than this. At this point I will never buy another Whirlpool.

Purchased from Home Depot and self-installed. That part was not too big a deal but after installing this stove we started a journey of irritation, aggravation and general dissatisfaction. This stove has the standard layout for burners that seem to be common to most low-end stoves. Two huge burners in the front, a simmer burner at the right rear and a general purpose burner at the left rear. Thats all wrong for me and our set up. I want a large burner at the left rear and general purpose every place else. Can you alter the standard configuration? NO! Not without some major alterations to the stove top.Next are the grills or cast cooktops (2 each). They are a bit cumbersome when cleaning the stove but doable. The real problem with the grills are Whirlpool decided to save money by skimping on this feature. The grills are not a stable cooking platform for smaller pans and it turns out Whirlpool recommends square pans for this stove. SAY WHAT? I have pans and skillets from my grandparents and they are ALL round. Thats how that stuff is made. ROUND! The grills design is unstable for any round pot, pan or skillet, if its diameter, is 6 or less. Kiss that excellent saucepan goodbye if you have this stove. My current solution is a piece of light expanded steel over the burner areas.Keeping in mind we use Propane as our heating gas. The adjustment of the flame temp on the four burners is non-existent. They all are either on high, medium or low. There seems to be no fine tuning with these burners. At the end of the day go look for something that is NOT a Whirlpool, LP gas range Model #: WFG515S0EW. You will be better served and less irritable with almost anything else. Even a campfire in the yard is a better choice.

This piece of junk just broke down not even one year after the purchase. Every singe Whirlpool washing machine has broken one way or another. This one will set the wash time for 57 minutes, and exactly 24 minutes left in the cycler, you hear this big crash and then everything stops. Another dumb thing about this piece of crap is that when the problem happens, the POS keeps the lid locked so that you cant tell what the problem is. What morons would put a lock on the lid? Its not like someones going to take a jacuzzi bath!Restarted the POS again, and exactly 24 minutes left on the wash cycle, there was another crash. Both times, exactly 24 minutes. NEVER BUY FROM WHIRLPOOL!

I purchased a Whirlpool Cabrio washer in 2007 and had to replace the control panel for $300 each time twice.

We bought a Whirlpool refrigerator, model ED5LVAXWSOO. Although we didnt need or want the ice/cold water dispenser, we bought the model anyway. We have never hooked up nor used the ice maker/water dispenser. As the refrigerator was powering up upon its initial start-up after delivery, we found that condensation was leaking from the ice maker on the door. Upon closer inspection, we found that the hatch cover was not sealed and actually jiggled around when the door was opened or closed. A service man came, had difficulty with the issue, but eventually said he fixed it. It didnt leak again for almost three years. Then the exact same problem. (Remember, the component is still neither hooked up nor used.) Apparently, the opening and closing of the doors eventually caused the same defect to reappear. Of course, since the warranty has expired, Whirlpool sees no obligation on their part. But the value of a product is not based on a limited-time warranty, but on how the product holds up. This has to be a manufacturing or design defect as it came from the factory broken, and eventually the same problem re-appeared even though there was no wear and tear on the component, as it is not used. These products are much too expensive to begin failing after a few years. I would caution buyers based on the product being delivered broken (wheres their quality control?), its lack of durability even when not being used, and the Companys disavowal of any responsibility beyond the limited warranty period, even though it is a recurrence of the original problem (which to me means that it wasnt properly repaired/corrected during the service visit). Whirlpool eagerly grabbed our hard-earned money, but delivered an inferior product made worse, in turn, by its sub-standard service and lack of accountability.

I bought a Whirlpool gas range in March of 2015. Three months later the control module went out on it. It was still covered under warranty through Whirlpool, so they send a technician out to fix it. Its now a little over a year later and the control module is out again. I call Whirlpool and ask them if it was still under warranty and if they can it fix it so they say, you want me to send a technician out. Why? I just assumed since theyre sending a technician out but there were going to cover it. Well the technician gets here and its not covered under warranty. And I now I have to pay a $90 service charge fee for the guy to tell me that the control modules out on it which I already knew. Hes going to charge me more than the stove was worth to fix it so I declined to get it fixed.

Ordered water filters for refrigerator. They did not arrive. Tracking # came back not found. Waited on phone for an hour. Talked to representative. She could not help me. Transferred me to another department. Been holding for an hour. Still no help. If this is what Whirlpool calls good service, they are completely lacking. I will not order another Whirlpool product.

I Purchased a Whirlpool ceramic top self-cleaning oven & side-by-side refrigerator from Sears. I just want to share my experience. I do not have the exact year I purchased them. Too bad I was not aware of this site but after a year with the refrigerator I knew I would not buy another side-by-side and not a Whirlpool. The refrigerator motor runs too loud, the ice maker was forever stopping even during the summer. If you cleared the ice jams it would not reset for hours. The ice maker was replaced under warranty but it still jams; however now when you clear the ice from the trays it produces ice quickly.The temperature in the oven seems to be off now. I purchased a oven thermometer and to verify the temp and they are never the same. But my major concern now is the self cleaning feature. The front door is Yellow and unsightly from the self cleaning cycle. As I sit here typing, I hope the oven does not start a fire it is very hot. This is the last time I intend to use the self cleaning cycle again because I feel it should not be this hot. The ceramic top is hot enough to burn if you touch it. Strangely I checked the oven storage drawer and metal pans in them were okay. Cabinets beside the oven were just a little warm. But This customer will not purchase Whirlpool again.

Horrendous product! Purchased December 3, 2014 – had service technician from Whirlpool check the unit for excessive noise 3 months later. Technician said it’s the way it is designed – ice maker in door, air has to be forced up from freezer so it makes a lot of noise! Now, 15 months later, the refrigerator has totally quit. We are waiting for technician from Whirlpool. Obviously, no extended warranty so Whirlpool said they would extend the warranty and cover this visit for $357! How nice of them since they are sure the parts will exceed that amount!!! What a piece of trash – guess the refrigerator is only meant to work about a year! NO MORE WHIRLPOOL! I am thinking about standing outside of Home Depot to warn any customers who are looking for a refrigerator not to buy Whirlpool!Updated 3/23/2016 - To add to our previous review, the service company, AIG finally after 3 days has approved the parts required to fix our with less refrigerator (15 months old.) It will take 8-10 business days for the parts to appear! We have no refrigerator for at least two weeks! Great service from Home Depot and AIG!

Cabrio Top Washer - Disappointed!! Its selling point was using less water but do they realize that you DO have to use a little water to clean clothes. Leaves residue on every load and where I have to use the extra rinse cycle and that still doesnt work. This product is going on eBay today! Never again Whirlpool.

Purchased a Side By Side refrigerator just 16 months back and this is the Third time the ice maker has failed. Who makes JUNK like this?? Is there not One company that can make anything to last at least three years. I am disgusted with the junk we bought that has Whirlpool on it. I should Sue Home Depot and Whirlpool for Fraud.

I have a Whirlpool dryer for about 8 years. The lint catcher has some holes so I called the 1800 phone no. that I got from the dryer and order the part. That happened in May 18 - I pay for it. I have been told that I will receive the part in 5-7 days. Today, Aug. 27, I called see what really happen with my part. Well I have been transferred from a department to another. I waited over an hour on the phone. No employee can find my order in the system and hey keep on telling me that I did not order! In the end, the order have been found. They told me that the part has been in the back order and I will receive it on 9/12/2014 - 3 weeks away adding up to 4 mo since I order and my credit card was charged. I cancelled the order> I really do not want to deal with Whirlpool ever again. I am happy to pay for a new dryer - some other brand and put in the garbage the Whirlpool - for a lint catcher and bad customer service.

I got a BRAND NEW Whirlpool from Habitat for Humanity. I registered it as a new product and was told it came from Lowes. Habitat only warranted it for 30 days but when it went out in 60 days, I called on the warranty. They sent out a repairman who said it was unfixable and after 2 weeks waiting to hear from them, Whirlpool said they would not honor the warranty because the serviceman said it had been dropped. I am a disabled senior citizen, I guarantee you I couldnt lift it long enough to drop it. Habitat said they didnt drop it and so did Lowes. Meanwhile, Whirlpool had the nerve to send me an extended warranty for the same refrigerator that they wouldnt honor the original warranty and they treated me like I was just trying to cheat them or something. The only thing I can do now is put it out in my driveway with a big sign on it to warn others NOT to buy Whirlpool products. Big deal.

I have had this Cabrio washer and dryer for two years now and I would do better washing my things by hand. Save water, sure there is none!! I have a glass lid and I actually stood there and watched a cycle and the clothes on top never even got wet!! My whites are now gray!! Called the company to get nowhere. I am going to buy an old-fashioned washer that actually uses water. I tried to be eco-friendly but I dont like dirty clothes!!

I found this site while looking for a part number for the thermocouple. Lowes had one, but not for the FG model. I decided to call the number on here from Chris to see where I could buy the correct one with left-handed threads. I was told that they would sell me the conversion kit, but I couldnt get just the $8 thermocouple. Then $47.90 later and the conversion kit is on its way. Im not happy about it but at least I got 6 years out of my water heater before the thermocouple failed. The plus side is next time, I can get the $8 part from Lowes and not be without hot water for a week.

I purchased a Whirlpool over the range microwave (model #YWMH31017AS-1) in April 2013, and had it installed in August of same year. It worked fine up until November 2014 - just over one year later. Everything on it works, except for the most important feature - IT DOESNT HEAT ANYTHING UP. Doesnt matter how long you set the timer for - the contents come out stone cold! I called Whirlpools 1-800 number and was told that because I did not purchase the extended warranty, I was responsible for all parts and labor costs. I find this completely unacceptable! I have had cheap $70 microwaves that have lasted 15-20 years. I will never buy another Whirlpool product, and am telling everyone I know to do the same!

Bought a standard 18 cubic foot top mount Whirlpool when moving into my first apt. The refrigerator cost a little over $500.00, is spacious and energy efficient. No ice and water in doors and no chip boards for any controls but still working perfectly. It is now 30 years old and never even serviced. When buying appliances get basic, do the job units and nothing with chip boards. They are still sold today and the fridge I have costs less now.

In August 2011, I purchased and had installed a Whirlpool Wall Oven RBS305PVQ04 for $1000+. In July 2014, the oven failed with blown internal fuses and a thermostat $225+. In November 2014, the oven failed again, this time with a failed controller board. Whirlpool claims there are no replacement parts after just three years! In calling Whirlpool customer service for help, they basically said tough luck! NO parts, NO adjustments, NO service, you own a boat anchor. I tried to buy American; boy, was that a mistake. So it cost me $415 per year to own this LEMON. DO NOT DEAL WITH THE WHIRLPOOL COMPANY!

This refrigerator was already part of the appliance package that came with the property. I dont think if I had a choice, I would choose this brand. The stainless steel finish has rust spots, the top shelf has cracked and it is less that 5 years old.

Weeks ago, we received a new refrigerator from Whirlpool. Never really got down to temp. They replaced the compressor and still does not work. You would think a company like Whirlpool would replace it. That is a joke. They want to try and repair it again, another compressor? Now I have thrown out the food in it and feel like Whirlpool could care less. DO YOURSELF A FAVOR< DONT BUY ANYTHING MADE BY THIS COMPANY OR THEIR OFFSHOOTS.

Appliance repairman is coming tomorrow. Washer is less than 2 years old and will stop mid-cycle more than once (I re-start it)... At first when I thought the cycle was done I would get ready to move the clothes to the dryer and realize they were all soapy and sometimes they were just massively soaked so something is not working right. Sensor?? Hopefully not the computer panel as that will be too expensive to repair.

Purchased 7/2015. LOVED it @ 1st being the key word. Notice grayish residue on clothing. Mainly on black. Towels discolored and lint on clothing. My kids were blaming dye in the detergent, & using Purex Crystals. I changed detergent to Armen hammer sensitive clear. Stopped using my beloved crystals. Wrong! Cleaned the rim @ the top of the agitator all the dirt & grime get ps trapped in the rims it helped some what. Additional problems occurred. From time to time started noticing unbalancing no matter the load size. Paint bubbling, peeling & rusting. The lid lock broken. Nightmare trying to get an appointment through Whirlpool. Referred to go to a dealer. Called Sears. Gave specific details whats wrong. Appointment 2 wks out. Service arrived, he had no idea why he was there. No info given. Then he said he doesnt have the part. He ordered it and said itll be sent to me approx 5 days. But wont be fix for another 3 wks. Same with 3 people from customer care. Informed this is not acceptable. Another problem now when unplugging it still stays on its hold electrical current. This can not be replaced until its deemed its broken & cant be fixed. They rather your home catch fire. They dont care about the inconvenience for 2 1/2 months.

I bought a Whirlpool over the range microwave in 2015, after about 6 months in I noticed that the microwave door was starting to crack. I thought maybe I bought a cracked one. About a year in the microwave is cracked. Pieces of the microwave are starting to fall on the food I am cooking. The last straw was when my 4-year-old was gagging and then choking on a piece of the plastic that fell from my microwave.

My new Whirlpool refrigerator has accumulated ice on the top of the freezer compartment from day 1. I called Whirlpool and a repair was scheduled five weeks later September 12. The repair person said he needed a part and would order a new light switch and ice door parts from Whirlpool. Ten days later he came back with a new switch and instructions to file some plastic off the ice door part so it will close properly. It only partially worked; ice stopped forming in the ice chute but still formed on the top around the light switch. The new switch is not flush with the liner and the plastic liner has a small crack starting at the switch. How Whirlpool wants to cut out a six inch square of the liner including the switch and glue in a patch. This patch would only be warrantied for the balance of my one year warranty. I find this unacceptable and will complain to the store where I purchased the refrigerator.

My 15 year old front loader quit working and was going to cost more to repair than we thought was worth it. So, we went shopping at Home Depot and based on discussions with salespeople ended up with the Whirlpool cabrio toploader. What a mistake. I am so disgusted with this washer I dont even know where to start. If there was any way we could return it we would do so. The clothes come out wrinkled, twisted, absolutely covered in pet hair and detergent and fabric softener residue. Yes, Im using HE detergent, in the correct amounts. Yes, Ive read the manual front to back. Yes, Ive tried all the troubleshooting suggestions. No, they dont make a damn bit of difference.I would give anything to have my old front loader back. It was a great little machine that did a wonderful job of cleaning our laundry. Pet hair was washed off, I could lay things out to dry and they werent all wrinkly and did not require ironing. Just about everything that comes out of this cabrio machine that I lay to dry needs to be ironed before it can be worn. It is just a horrible, horrible machine and Whirlpool should be ashamed of themselves for foisting this off on unsuspecting consumers.

It doesn’t drain and ties clothes in knots. Spots appear on clothes after washing completes. Clothes never get clean and always have an odor. This is the worst washing machine on the market.

I replaced my 12 year old Whirlpool double ovens with the current Whirlpool double ovens. The new 30 built in double ovens have been re-designed to vent the heat below the lower oven. The ovens come with a part that pushes the heat down instead of straight out. My built in ovens have a cabinet drawer below and after using the ovens just 4 times over the holidays I noticed the heat is damaging the finish. According to Whirlpools service center I should have checked on that before buying/installing. They told me to stop using my ovens, that this is a fire hazard, but they are not responsible. They do not have a solution to this problem. This is a poor design on their part. There is a disclaimer in their installation booklet that came packed with the ovens that the installer gave me. It says the cabinets need to be able to withstand the heat of the ovens. The cabinets can handle the heat of the ovens, just not the hot air venting directly onto the cabinets below the oven. Where does one find cabinets that can withstand 400 degree heat being pushed directly onto them? As a customer I did not have that information until after the ovens were installed and it was too late to purchase another brand.

On 3/31/2012, we purchased a Whirlpool refrigerator (model #ED5FVGXWS07, serial #HR14602963) from the electronic appliance store called SuperCo, located at 17523 Colima Road, City of Industry, CA. Within around a month, we noticed that things kept in the refrigerator all showed weird phenomena; raw eggs were frozen inside the shells and ice is frozen on food and utensils stored, not in the freezer, but on the fridge side. At the same time, all food kept in the refrigerator turned bad easily, especially during summer time. Cooked food went bad and had a bad smell within just three days of being kept in the fridge. Also, the ventilator-like part on top of the fridge (the part which released cold air) had ice frozen around it from time to time.Obviously, the fridge was not working, as the freezer was not cold enough and the side was either making food turn bad or causing ice to freeze on stuff kept inside. The temperature seemed to be extremely uneven inside. We then asked SuperCo for repairs or a replacement, but they refused and referred us back to the manufacturer, Whirlpool. Repair services have been called three times on 2012, according to the paperwork records I have: a) on 5/31/2012, bad damper was broken and replaced; b) on 6/7/2012, (according to paper records from SuperCo), replaced parts; and c) on 6/20/2012, turned ice maker off and cleaned (the hand writing was hard to read).Then, around December of 2012, after the services, we experienced another great problem with this fridge again. When ice cream was kept in the freezer, they appear to have melted and my brother suffered from diarrhea after eating the ice cream. The ventilator-like part on top of the fridge still had ice frozen around it. We then took pictures as fresh vegetables kept at the bottom drawer of the fridge had ice frozen on it, too. I finally emailed Whirlpool through their official website on 2/7/2013 and asked for a new fridge replacement based on the Lemon Rule. An e-solutions specialist, Judy, replied that the product was warranted for a specified time period for repairs, not the replacement of the product, and Whirlpool declined my request for a replacement.Repair service was then requested by me for the fourth time, through email. On 2/21/2013, this fourth repair company came and checked the fridge. After a detailed inspection, the technician concluded that some parts of the fridge needed to be replaced, one of the parts called the thermostat. Strangely, after he called his company, he changed all that he said before and claimed that the fridge was 100% working and that no repairs were needed at all. Even when we showed him the frozen vegetables from the fridge side that we got recently, he insisted that the fridge had no problems at all and left.The way Whirlpool responded to my request was extremely disappointing, with their refusal to replace the fridge after three complete repair visits, and the fourth visit changing the inspection conclusion with no reason. Of course, the disappointment is greatest with the extremely bad quality of this electronic appliance. As of this moment, my fridge could still not keep food well and is causing us bad health. I think the only way I could go to now is to take action against the company for the lemon refrigerator, for breach of warranty, and maybe fraud.

The salesperson was great but we are not happy with our washer. We already had it swapped out once because of white spots showing up on our clothes. The only thing they could think of was that the bleach I used wasnt rinsing out completely so it showed up on our clothes. Recently, I washed a table runner by itself and it had some red in it. Now there are red spots on a couple of items that I washed after the runner. My husband just now asked why there were red spots on a shirt that he wears all the time. I explained. Also, we have had some white spots on clothes and I could scratch it out without leaving a permanent mark. Were no longer using bleach and we use only liquid detergent and all of it is HE. So I dont understand the machine. I hate it.

We have already filed a complaint but could not get any satisfactory reply. Our washing machine is not working properly & we are very angry with your service. It has created a lot of problem to us. Kindly do something regarding this.

Our Whirlpool refrigerator, model MODGI5FSAXVYO, began leaking water from the freezer onto the floor about 3 months ago. We purchased the unit in January 2011. We had to keep a towel on the floor to absorb the moisture. Our troubles began after the freezer door was left ajar and the interior became quite frosty. We had turned off the freezer several times to defrost but nothing helped until this morning when I read the comments of Marea of McClellanville, SC and Ruth of Vavenby, BC.I then decided to begin exploring taking apart everything until I reached the freezer unit in the back of the freezer. I discovered a lot of ice with the ice blocking the drain hole which is supposed to drain condensation from the freezer fins to a drain pan in back of the freezer. Apparently, leaving the freezer door ajar caused the drain hole and surrounding area to ice up. Condensation from the fins would keep dripping until it overflowed onto the bottom of the freezer until it filled up with ice. The water then had nowhere to go but out of the freezer onto the floor. The simple solution to this problem is to turn off the fridge, empty out the freezer and allow the frozen drain hole to thaw out. You can easily remove the back panel of the refrigerator to see if water is then draining into the drain pain. Good Luck! Ed

Whirlpool owned or bought out Maytag. My Maytag Washer (purchased a dryer also) was a disaster from day one. The previous set I owned (Maytag) was 20 years old when I decided to replace it. From day one, the washer literally walked across the floor while turned on (Maytag Performa). I had to sit there and virtually hold it down if I wanted to get my wash done. I called and called and they would eventually come out only to tell me that this was a substandard product from Maytag and I had better buy the extended warranty. After only 7 years, the washer completely stopped working and the dryer (Maytag) is falling apart. I purchased new Samsung washer and dryer and I absolutely love them. So you whine all you want about Samsung underselling you. I contacted you several times and all I received was lip service. I will never purchase a Maytag or Whirlpool washer and dryer and I’ll let all of my friends know about your terrible customer service!

I bought the Cabrio Platinum Set approximately 3 yrs ago. These is the worst products I have bought ever. The dryer didnt dry properly since day 1 w/the energy saver setting. I have always had to run a time dry in order to get properly dried clothing. Sometimes things still come out damp. The washer well the washer as I said the WORST product EVER. Approximately 3 yrs old and it leaks all over my laundry room unless surrounded by towels to suck up the water. During the wash it has the worst smell ever. And while spinning it jumps around and is so loud, you can hear it all through my 3 story home. We have complained we have written, emailed, called and have been offered nothing. I can honestly say I will NEVER buy another Whirlpool product again ever.The least they could do is stand by their product. For the price of this set it should have lasted much much longer. I had a Kenmore washer and dryer set that we bought it was not even top of the line I would say probably a cheaper model of theirs that lasted 10+ yrs we bought it brand new and my friend bought it when I changed to a front loader which by the way was one of the cheaper ones but was still better than this piece of **. It started breaking about 1 yr after we bought it. We have already fixed a few things but will not spend another dime on it. Now its not even cleaning. I now have to buy yet another washer. From what I have read either Whirlpool needs to up their game or just go out of business.

The pilot light went out on our Whirlpool hot water heater. We followed instructions and were unable to relight. Our plumber was also unable to relight so we ordered new parts with associated overnight express costs. The plumber returned and worked for over an hour. When the pilot light came on the burner assembly burned out the new thermo coupling and that needed to be replaced again. This happened again. I would like to join the class action suit as Whirlpool has known about this problem and consumers are paying more than the original cost of the unit for repairs.