The Fisher & Paykel refrigerator came with the new construction and I love it. Its very well designed and laid out ergonomic, and it works quite well. Its probably the best fridge Ive owned.

I purchased a Fisher Paykel washer and dryer in June 2006. One month before the warranty expired (in May 2008), the pump in the washer went out and was leaking water from underneath the washer onto the floor. That pump was replaced at no cost to us. However, in August 2009, the pump again went out and was leaking water all over the floor. That pump was not under warranty and we had to pay for it along with an $80 service call! Right on time, in November 2011, the pump went out again and was leaking water so another $80 service call and the pump was $190. I know others who are having similar problems with this washer and the pump and Im telling everyone I know, Do not buy this brand of appliance (not washers, not dryers, not dishwasher or refrigerators) because they dont last.We now have more money spent on repairs than the cost of the washer so were thinking well buy a good ol Kenmore next time!

Like many others, we bought the Top Load Eco Washer because of the water savings promised. However, my clothes come out dirty or covered with lint. I have run the clean cycle but dont detect any improvement.

My washer is 3 year and 6 months old. The cost was $599 have put $356 into it. Now it wont hold water, floods the room. Called the company in New Zealand. They said they cant judge how I treat the washer. We are retires and there is only the 2 of us. How much can we have? The customer service said it will cost upward of $300 to fix it. When I heard from our local repair man, he said it was the seal and to junk it. It would cost about $80 to repair. A friend who does repairs said it was the seal and maybe the pump but that we should trash it.

Mi lavavajillas de doble cajón F andamp; P nunca parece limpiar bien. El área bajo el filtro, la pantalla está siempre lleno de agua y F andamp; P dice que eso es normal. La pantalla en sí necesita ser enjuagado cada varias cargas como la grasa parece acumularse en el interior. He utilizado el limpiador DW cada docena de cargas y no parece ayudar. Estoy muy insatisfecho con este producto. Lo compré para que mi hijo discapacitado pudiera alcanzar fácilmente el cajón superior para cargar y descargar y funciona bien para este propósito, pero no vale la pena si los platos tienen que ser lavados a mano después de haber sido pasados por la máquina.

I did a search online for high-end kitchen appliances and that�€�s where the Fisher & Paykel name popped up. I said I would go with that one at my end because it was in my price range. And my wife watches the cooking show and mentioned that Fisher/DCS was one of the good brands and so we purchased a Fisher & Paykel refrigerator. The new refrigerator doesn�€�t keep things as cool as the old refrigerator does. The drinks and everything else was cold in the refrigerator, not just the freezer. I thought it was the problem of the refrigerator so I had to go to their place. It seems like it�€�s designed to keep things at around the 40-degree mark and not much colder - I never really had to pay attention to these details before. Maybe it�€�s the way the refrigerator operates and refrigeration is supposed to happen, how it�€�s supposed to work. Maybe I�€�m just used to a refrigerator that keeps everything too cold.

I was told in the store that the Fisher & Paykel refrigerator was a very quiet model, but its not. Its noisy and I did have to call them because since I got it, I cant sleep at night. Its cycling continually and extremely loud, like a jet taking off. The technician came out and said that I didnt have much in my freezer and suggested putting in jugs of water. But since then, I do have a roommate who uses the freezer and its a bit quieter, but not as quiet as I thought it would be. I had been concerned that my old ref was not energy efficient and thats why I got rid of it and got this one and it seems to be functioning okay, but I dont know how much energy its saving me. I am disappointed with the noise and I check back at the store and they said well, the new appliances do cycle on and are sensitive to drops in temperature. So it could be I didnt get complete information and didnt research this completely as I needed to. Im happy that its got a modern design and I like the size. If it were a bit quieter, I would be happier.

Compramos este frigorífico hace unos seis meses y estamos muy decepcionados con la calidad de este producto. El acero inoxidable es tan fino que cuando cierras la puerta con la mano, si no utilizas las asas, si tu anillo o algo lo toca, se raya y se abolla enseguida. Aléjense de este producto y si están en Canadá aléjense de los electrodomésticos Trail en Edmonds Fine Appliances. Dicen que todo esto es normal. Si usted tiene niños definitivamente aléjese de esto. Este no es el mismo Fisher Paykel que era una empresa australiana, ahora es propiedad del Grupo Haier de China. La calidad es la peor de todas.

Compré el frigorífico Fisherandamp;Paykel (modelo E522BRXFD) en octubre de 2011 por su aspecto y por encajar en el espacio de mi cocina. Resultó ser un grave error. Dos años después de la compra, la bandeja de drenaje de plástico del frigorífico se rompió, lo que permitió que el agua fluyera sobre mi flamante suelo de madera dura durante días. Ni siquiera tres años después de la compra, el frigorífico dejó de funcionar. La parte del congelador parece estar bien, pero el compartimento del frigorífico ya no enfría ni siquiera cuando pongo el dial de control de temperatura en el nivel más bajo. Llamé a Fisher,Paykel y la respuesta fue que su técnico de reparación estaba ocupado y tengo que esperar una semana para una cita. Ahora estoy atascado con un frigorífico roto. Pagué el triple de dinero para comprar esta marca Fisherandamp;Paykel en comparación con mi anterior frigorífico Whirlpool, que usé durante 25 años y nunca me dio ningún problema.

Phenomenal service from F&P - We purchased a F&P Ecosmart washing machine from Lowe�€�s in August 2008 at the salespersons behest. We didnt purchase the store warranty as our previous Amana washing machine lasted for 13 years. A few months before the 2-year manufacturers warranty expired, the washing machine stopped working. We contacted F&P and they quickly had it fixed at their expense with a pump replacement. Well, it happened again this week, only now its four years from date of purchase and we have no warranty. So last night, I was surfing the web about problems with these machines and came across this site. I thought wed just be stuck with a lemon since there are so many complaints, so we had resolved to just get rid of the machine and buy another brand instead of having anyone try to fix it. But in reviewing this site, I saw someone from F&P posting to every complaint, apologizing to the customer and giving a phone number to call. So I called the number last night and left a voicemail, not really expecting to hear from anyone. Well, someone from F&P (Lisette) called me back first thing this morning! And less than four hours after speaking with her, I am sitting here at home listening to the sound of my working washing machine again! She sent someone out at F&Ps expense. He replaced the defective pump with a newly designed pump that he assured me should last a very, very long time. He said we shouldnt have any more problems with it at all. So I am quite amazed at F&Ps quick and caring response! So even though we would do a lot more research before buying another F&P machine, I can personally testify that at least they stand behind the problems their machines have! Id like to think that an American company wouldve done the same, but something tells me otherwise. Thank you very much Lisette!

Weve had Fisher & Paykel. We really had bad luck but we love the washer. We got the washer and dryer maybe 60 years ago and we actually had a lot of problems but we love the way that its been so we chose to try it again so hopefully it will be better this time. I really like the other one better. This new one does a whole rinse and spin but it doesnt allow you to just spin. But I would say what I love the most about it is that the way it spins then still dry. Its a nice washer and dryer. But I do wish that you didnt have to do the whole rinse cycle for it to spin.

No compre electrodomésticos Fisher Paykel. Esta es nuestra secadora de menos de 5 años después de: menos de 1 año Nuevo módulo principal; 2. Año 2 otro módulo principal; 3. Parte del segundo año, Fisher Paykel dijo que la secadora tenía que ir a un centro de reparación autorizado (el más cercano St Johns y no vendrían aquí para el servicio). Así que la llevamos (el diagnóstico fue una conexión suelta); 4. El tercer año volvió a dejar de funcionar (de vuelta a St Johns para el servicio de cable suelto). Funcionó durante un par de meses y volvió a dejar de funcionar. Durante todo este tiempo nos comunicamos con la empresa Fisher Paykel. La última llamada en el año 3, Fisher Paykel dijo que la secadora era demasiado vieja y no se encargaría de más reparaciones. No voy a invertir más tiempo ni dinero en esta porquería. NO COMPRE FISHER PAYKEL. ¡Por favor, pásalo!

I replaced Fisher & Paykel dishwasher with the same brand item. The drawers are not of equivalent size. One is a little bit larger and the other one is a little smaller and Im actually liking it. I bought some of the appliances at the same time and there was a Fisher & Paykel rep there and I spoke to him and were playing around with it. So far I think its great. The last ones were not that great. I purchased a home with the dishwashers in the home and I did not call in the repairman.I decided that I was going to replace them because they were 10 years old but my understanding is to get them serviced is very difficult. I like the new ones better. I use these for dishes and they are very nice. Its in my second home so Ive used them only five times but from what Ive used so far, Id give them a five although Im afraid because I havent had to service them and I do hear little horror stories.

Drawer Dishwasher - Well of course it washes dishes and that is great. I do think the rinse cycle could be improved. On occasion the dishes come out streaked as though the final rinse didnt rinse. I have Fisher & Paykel drawer dishwashers in my home in Alaska, in my Fifth wheeler, and on our boat. So there is no doubt that I like the product, but the rinse cycle is routinely frustrating. Thank you for this opportunity to give this information.

We went down to a place that has all kinds of dryers and they recommended the Fisher & Paykel gas dryer so we bought it. It had a little dent on it so we got a better price on it. We replaced a Whirlpool which we had a long time, and it seems to do just as well. Its performing pretty good and its convenient.

Muy insatisfecho con Fisher Paykel. Les compré 4 electrodomésticos por un total de más de 11.000 dólares. Al lavavajillas le faltaban piezas y el frigorífico no funcionaba. Después de 6 semanas de idas y venidas con la compañía dándome información errónea y cada empleado diciéndome diferentes cosas que hacer y haciéndome cargo de alinear el servicio de electrodomésticos con 4 días necesarios de trabajo que resultaron en que no reemplazaran un refrigerador malo sino que dijeran que lo repararían. También se rompieron las ruedas con los servicios que arruinaron mi piso y una vez que reemplazan el refrigerador no garantizan. Hacen la típica rutina de servicio al cliente, pero no les importa el cliente real. Mi próxima casa nunca tendría sus electrodomésticos.

Fisher y Paykel hacen buenos productos. La razón por la que tuve que contactar finalmente con su servicio técnico fue porque, después de 17 años de servicio fiel, a principios de mayo de este año la tapa de nuestra lavadora rompió una bisagra. Así que me puse en contacto con ellos, les indiqué la marca, el modelo y el número de serie y una descripción de la avería. El 31 de mayo vino su técnico. No tenía conocimiento de la marca, el modelo y el número de serie ni de la avería, por lo que no tenía piezas para reparar, pero nos cobró 125 dólares y dijo que volvería en una semana. No le hemos vuelto a ver. Han pasado tres semanas. Llamé a la línea F andamp; Ps 24,7 y pregunté amablemente qué pasaba. Me dijeron que se habían puesto en contacto con el almacén de piezas y que me llamarían en una semana para comunicarme la fecha de llegada de la tapa y del técnico. Finalmente, el miércoles les llamé de nuevo y les dije con toda claridad que estaba muy molesto con la situación. Me dijeron que el técnico se pondría en contacto conmigo esa misma tarde. Me mintieron. No lo ha hecho. Por lo tanto, he llegado a la conclusión de que el departamento de servicio postventa de esta empresa está formado por un grupo de personas cuya única razón para ir a trabajar es cobrar, y emplea a comerciantes con una mentalidad similar. ¿Mi recomendación? No compre Fisher y Paykel: sus productos están bien, pero si se estropean no los repararán y le cobrarán por el privilegio de no repararlos.

¿Puedo dar 0 estrellas? Me siento engañado por el aspecto elegante y el rendimiento prometido increíble de este horno (horno de doble pared WODV30). Es precioso, y fui víctima de las maravillosas rejillas desplegables, 12 ajustes para cada horno (superior e inferior), y una supuesta vida larga y sin preocupaciones. Hice instalar este horno en mi cocina recién renovada en octubre de 2014. Funcionó súper durante tres meses. Soy un consumidor doméstico de uso ligero, sólo una madre normal que intenta alimentar a mi familia de 5 personas; nada lujoso, nada comercial. Luego, en enero de 2015, reventó una placa de circuito. El horno se volvió completamente loco. Vale, ¿tal vez un limón dices? ¿Saben lo que pasó entonces con el maravilloso servicio de atención al cliente de DCS para mi horno de 5.000 dólares? Les tomó 3 semanas para enviar una pieza de repuesto. Una nueva placa de circuito, que se estropeó tan pronto como el técnico (que tiene mucha experiencia con DCS y FP) la instaló. ¿Y sabes lo que pasó? Me costó 3 semanas más pelearme con mi compañía de electrodomésticos y con DCS para que reconocieran que no sabían qué le pasaba a mi horno, por qué se había estropeado la placa de circuito original y por qué la nueva placa de circuito se estropeó inmediatamente. Sí, salía humo de la placa, y el técnico estaba atónito. Así que, sí, querido lector, estuve sin horno durante SEIS SEMANAS desde enero hasta marzo. Sin hornear, sin asar, sin cenas familiares, sin postres, NADA. Tardé 3 semanas en renovar toda mi cocina en primer lugar, y luego 3 meses después, SEIS SEMANAS, sin horno. ¡¡Tsk, tsk DCS!! Para un horno de 5000 dólares. Y para colmo, después de mi lucha para que me enviaran un nuevo horno de reemplazo, ¿adivinen qué? La puerta superior tiene daños en el marco de metal alrededor de la puerta de cristal; hay una marca permanente en el metal y algo entre el cristal. Por suerte, esto está cubierto por su garantía cosmética de 90 días. Espero que todos los que lean esto se lo piensen dos veces antes de comprar este producto. En otro orden de cosas, mi placa de cocción de 5 quemadores de DCS es impresionante, pero cómo se pueden equivocar los quemadores de gas, de verdad. NO SE ACERQUE.

Elegí este frigorífico en 2005. Consume 485 kWh al año. Puedo elegir el lado de la manilla de la puerta. El congelador en la parte inferior. Supuestamente si tengo algún problema con. Me dan uno nuevo gratis.

Este lavavajillas viene en dos unidades del tamaño de un cajón. Somos nidos vacíos, y dos unidades pequeñas son mucho más convenientes que una grande. Este es el segundo FP que tenemos. El original salió al mercado demasiado pronto. La segunda generación ha sido confiable, limpia bien y es muy conveniente. Compraremos una tercera cuando esta se rompa.

Gran equipo. Esta es la segunda secadora F-P que compramos. Somos un cliente totalmente satisfecho.

We purchased the Fisher and Paykel EcoSmart Washer and Dryer set from Lowe�€�s in November of 2008. Last year, I had a problem with the dryer drying the clothes. After two weeks, the repairman finally arrived and fixed the problem within 10 minutes by flipping the safety switch. I wish someone would�€�ve just told me what to do to fix the problem. Now, I have had no problems with either since then and I love my washer and dryer. Tonight, I went to take the clothes out of the dryer and notice water on the top rim and dripping down the front of the outside drum. I�€�m wondering if this is a problem thats an easy fix, like my dryer was, or will it be necessary for me to wait possibly two weeks for a repairman to come see about it. My husband is in Afghanistan working and I have three kids, if that lets you know how bad I need my washer. Thank you and I look forward to your response.

Recibimos un nuevo lavavajillas porque había un problema con la máquina antigua. Tuvimos nuestra máquina durante 6 o 7 años. Nos gusta Fisher andamp; Paykel por el lavavajillas de dos cajones. No tenemos que agacharnos para poner los platos y nos resultaba cómodo.

Este lavavajillas está muy bien construido y tiene capacidad para muchas cosas. Es muy silencioso y lava muy bien. He tenido otras 3 marcas de lavavajillas y este es el mejor con diferencia.

Me fui de vacaciones el 16,12,2014, volví para encontrar mi menos de 3 años f,P decidió romper con la comida en el que no fue debido a salir de código hasta finales de enero. Lo y he aquí llegó a casa a un jamón apestoso, queso, mantequilla, yogur, huevos estalló como en los cazadores de fantasmas y salami, mayonesa, mostaza, salsa de tomate en toda la nevera. Luego me enteré de que tenía que esperar 3 días para el servicio, ya que sólo tienen un técnico para todo Mitchell Park.

I had just purchased a brand new F&P dish drawer from a local PC Richards store. No less than 3 days, I needed to call for service. I spent quite a bit of money on this unit and was excited to finally be able to experience all of the features this dish drawer had to offer the consumer. Its so sad to say that I was let down by the company. When I called F&P Customer Service line, I had to wait on hold for almost 30 minutes to finally talk to someone. They seemed like it was all my fault which made me even more angrier. Nevertheless, PC Service came and it still is not working 100%. I will probably try and return it and go with a better known brand. I wouldnt recommend this brand to anyone looking for reliable dishwasher.

We would like to relay our experience with an FP oven which we have documented with copious notes and repair receipts. Our FP oven OS302SS was put in service in early 2008 and acted erratically from the get-go. We finally contacted customer service in August 2010 when the issues became worse. The same month, repeated repair efforts began, which ultimately resulted in ALL boards being exchanged because of power supply issues. Along the way, it became apparent that the repair companies were at best sub-par, even though during our numerous calls to FP we had been promised white glove service. Some of the repairmen had never seen an FP oven in their life and were consequently in the dark about how to approach this issue. It did not help that some essential parts of the oven were dropped on the floor by a repairman resulting in further repairs (to oven and floor). In late 2010, repair activity seized temporarily since the oven appeared to be working.In February of 2011, another bout of repairs started because the fan and oven light were only operating intermittently. In the course of multiple repair visits and repair efforts, the oven stopped working altogether for periods of time. After numerous phone calls to the FP tech line, the repair company was no longer confident that this oven could be repaired and concluded that it should be exchanged as a lemon. Unfortunately, one of the repairman also got into an argument with the FP tech line (in our presence) resulting in a less than favorable impression of the situation by FP. FP refused at this point to swap the oven unless another repair company would assess the situation again. FP also suggested the local supervisor would get in touch and review the situation.Reluctantly, we made an appointment with another repair company in a neighboring city (since we had been through with all the local ones) that had been suggested to us by FP, but the repairman never showed up. We were never contacted by the supervisor of FP and hence, we�€�re unable to present our case to him. Based on previous experience with repairs, my wife refused to contact yet another repair company. At this point, the oven still experienced power problems intermittently and also did not hold the correct temperature. We had, by then, purchased a portable countertop oven and we�€�re able to use it when the FP oven was in-operational. We also learned to adjust the temperature of the oven manually with the help of a digital thermometer disregarding the displayed temperature.In January 2013, less than two years from previous repairs and hence, technically, within the warranty period of these repairs, the oven seized to operate completely. We have since been without the wall oven. To call the experience with this oven a nightmare would be polite. Despite being used sparingly in a two-person household and not once having being used in the self-cleaning mode, the oven has NEVER worked reliably for any length of time. We have been without an oven more often than not and are now faced with purchasing a new oven. The primary problem appears to be that the service companies FP contracts for warranty repairs are utterly incompetent and have, in our opinion, contributed to the failure of the appliance. At some point, we, the customers, were therefore sufficiently worn out from the repair attempts that we essentially gave up and lived without the oven. We deeply regret having purchased a number of FP appliances over the years.

I own Fisher & Paykel dishdrawers. I recently purchased their laundry. It has one of the best designs out there and its unfortunate that they get a bad rap a lot of times, a lot of people dont know how to use them properly and that explains a lot of negative reviews. But theyre one of the best cleaning ability with the washer, and the dryer is a top load dryer which economically is the best thing out there. I had back surgery so I come from a place of ease and I love it.

I had Fisher & Paykel dishwasher and I bought a house that had one in it. I like it a lot. I really like the drawers too.

I was hesitant to buy a Fisher&Paykel refrigerator; I did not know the brand at all. But with the existing dimensions I had to work with, this was the only brand that would fit. I have been pleasantly surprised. Runs great so far, plenty of room, looks sleek and elegant, and my electric is down by 1/3!! I have only had it for six months, but so far so good.

From the day I purchased my washer, it has been the worst appliance that I have ever owned. It broke within the first week. It was still under warranty for 2 more repairs, not out of warranty. It has broken 2 more times. Its going in the trash!

Fisher Paykel DCS Counter Depth Refrigerator - ¡Estoy absolutamente MUY frustrado con esta marca! Desde el pasado mes de octubre he tenido no menos de ocho, OCHO, llamadas de servicio para resolver por qué mi máquina de hielo deja caer cubitos de hielo en el receptáculo de abajo que se congelan juntos. El hielo que sale de la bandeja de cubitos no se congela completamente... por lo tanto se convierte en un gran bulto en mi congelador. Para conseguir hielo, tenemos que apuñalarlo con un gran cuchillo. NO ES SEGURO, por no decir otra cosa. He tenido dos empresas de reparación que han venido a casa. Han llamado a técnicos de FP mientras estaban en mi casa para revisar el problema. El consejo de los técnicos esta última vez fue ajustar la temperatura. (O que me digan que no cierro la puerta del congelador... lo siento... no es el problema o habría tenido este problema todo el tiempo). Tampoco sobrecargo mi refrigerador o la puerta del congelador. No es mi primer rodeo con un electrodoméstico de alta gama. Si pudiera, tiraría este limón a la acera. Pero como el marco de mi nevera fue construido para ello... estoy atascado. Me he guardado mis comentarios durante meses, pero desde ayer ya no lo hago. He escuchado las llamadas de los técnicos de FP al reparador. El primer técnico fue tan increíblemente grosero e insultante que quise quitarle el teléfono al pobre reparador y darle una colleja. El segundo técnico dijo: Oh, sólo hay que ajustar la temperatura a una temperatura más cálida, ¿En serio? (¿Por qué es un técnico?) ¿No entendía que el hielo no está completamente congelado cuando cae en el cubo? La máquina de hielo fue reemplazada por completo hace varias visitas... es algo más y francamente, no creo ni por un segundo que sea algo de lo que el técnico nunca ha oído hablar antes. No soy un técnico, soy un consumidor. Un consumidor muy inteligente que sabe que se está pasando la pelota. Pagué 600 dólares por una garantía extendida en esta unidad. Espero que la maldita cosa funcione correctamente. Si no se puede reparar, el FP tiene que presentarse y entregarme uno nuevo. Simplemente no compraré, ni recomendaré jamás, esta marca. No sería sincero. Si nadie puede repararlo, ni siquiera los chicos de FP capacitados con el técnico al teléfono... no tengo fe. Cero. Muy triste.

Compré la secadora porque se suponía que estaba muy bien valorada. Los rodamientos se han estropeado una vez (y se han sustituido) y se están estropeando de nuevo. Tarda una eternidad en secar cualquier cosa. Sólo hay un proveedor de servicios en la zona y tardaron dos intentos en arreglar los rodamientos la primera vez. Cuando le indiqué que la pelusa no se acumulaba en el sifón, no tenía ni idea de dónde podía estar. Busqué el colector de pelusas en YouTube para averiguarlo. Todavía no recoge las pelusas (tengo que desmontar la secadora para extraerlas). Tal vez hagan un buen producto, pero esto ha sido una total basura y no lo recomendaría.

I bought a new Fisher & Paykel (FP) washer and dryer at Lowes in April 2007. The washer worked well until December 2009. I had the same problem many others had, discharge pump leaked and shorts out the pump, and that in turn shorts out the control board for the washer.To their credit, after I called them, FP took care of the repair of the pump and the control board in December of 2009.Trouble is, it just happened again. A year and a half later the discharge pump and the control board are out again. I called FP and was told they would not fix it again. Well, me neither. Rather than pay $400 to fix it again, I am getting a new washing machine that is not Fisher & Paykel.While shopping at one of the big box stores, I was told by one of the appliance guys that they stopped selling FP washers for a time because of guess what? pump and control board problems.

I got a washer and dryer by Fisher & Paykel. I went to Fletcher�€�s Appliance here in Nashua and I have a good friend. He was a repairman there for the company. And one day, we were looking at different things and I asked him what he thought. He told me Fisher & Paykel is one of the best. He says they have no transmission and explained different things about the machine. He also said that a nursing home had one for 13 years and they just finally got it repaired. And I liked the features of it. The only thing I�€�m not crazy about is the dryer door. The way it opens. I think it�€�s kind of old-fashioned. The newer ones fold down so that you can use the door if you need to set a pair of socks or something on it. I�€�m partially handicapped so I sit on a chair to do the laundry. I was hoping to go on and put my chair there. But other than that, the machines are fantastic. They run great. I�€�ve had no big problems so far with them in the short time I�€�ve had them. I�€�d say they�€�re wonderful. It�€�s funny the guy that delivered it couldn�€�t get the washer to work to pump the water out. And he left and my older son went down and one, two, three, he made it work. Otherwise, they would have sent out a repairman for the first day that it was delivered. And I said to myself, �€�This is crazy. I bought a brand new machine and now I need a repairman? This is just isn�€�t working out so good.�€� But it was just something that they messed up on.

When my old washing machine started leaking and my worry-free contract with Public Service Electric and Gas can�€�t fix it, I decided to go to Lowe�€�s and look for a replacement. The Fisher & Paykel washing machine was on clearance because it was the last one, so I ended up getting it for $329. I hadn�€�t heard of the appliance. I wasn�€�t looking for that specific brand. When I came home after I bought it, I did some research on it. I have no complaints with it. I�€�m single and don�€�t do a lot of washing, a couple of loads every couple of weeks. It seems to work fine. My Fisher & Paykel washing machine is reliable and energy-efficient.

In 2006, I decided to upgrade a perfectly operating set of Maytag washer and dryer that I purchased in 1992. That included a set of Fisher & Paykel washer and dryer. These units have been a problem from the beginning. I have the top load dryer. It got to the point to where the dealer could no longer help me. They even gave me a replacement after 2 years of ongoing problems. Now, the replacement is malfunctioning. I hate to say it, but these units are junk. I bought them because of reputation. But I will never ever recommend anyone buying them.

We bought a two-door dishwasher. It was on sale. It seemed to be way above a very well made machine as far as I can tell. It�€�s extremely quiet (I can�€�t believe a dishwasher can be that quiet). However when we got the machine home and opened the box, there were a few parts missing. And so we contacted the company, and without hesitation, they just shipped right off the few little parts that were missing and it worked out very well for us. Their customer service is definitely a 10!

I received the replacement lid sent in response to my comment submitted to ConsumerAffairs.com on 3/11/2012. The lid fits perfectly and matches the color perfectly, any my washer now looks as well as it operates!! The response from Fisher Paykel was very prompt and exceeded my expectations.Thank you so much. Adam.

Perdí mi casa por un huracán y decidí replantearme la refrigeración y los lavavajillas debido al espacio. La empresa de electrodomésticos que utiliza mi constructor lleva esta marca pero mencionó que no mucha gente los había pedido por lo que no tenían comentarios. Buscando en la web, encontré pocas marcas que tuvieran cajones para frigoríficos o lavavajillas. Así que pedí dos lavavajillas de cajón y un cajón de frío integrado de esta empresa. Es cierto que los tengo instalados desde hace un mes, así que todavía no he tenido problemas con el producto. Pero el cajón frío integrado indicaba en la guía de instalación que había un panel falso para el chasis inferior de la unidad (de lo contrario, la parte inferior de la unidad quedaba al descubierto la unidad de compresión). La puerta del cajón de acero inoxidable era maravillosa pero entonces se veía el compresor. Mi constructor pensó que debería haber una cubierta de acero inoxidable para el compresor. Después de tres meses de iniciar conversaciones telefónicas, 4 representantes técnicos diferentes, numerosos correos electrónicos (algunos dijeron que tenían una cubierta para enviarme, otros dijeron que lo comprobarían), me puse en contacto con Chana. Personalmente me encantó su acento australiano, pero el tono de voz de Chana dejó claro que, aunque le dijeron que había un panel negro disponible, volvió a hablar con su equipo técnico y no había ningún panel disponible. Un falso panel, como se indica en la guía de instalación, tiene que ser a las especificaciones de su gabinete. Debe ser construido por los carpinteros y la mayoría de los constructores entienden esa terminología. A pesar de que la página web no es clara y la guía de instalación no es clara en cuanto a que no se proporciona ningún panel y que tendrás que construir uno, se frustró más conmigo cuando le pregunté si había otras soluciones que su empresa pudiera proporcionar. ¿Puedo comprar ese panel negro? Como usuario final, y no como constructor o instalador, los paneles falsos no están en mi vocabulario diario. Chana me ha hecho sentir que debería estarlo. Mi tristeza por esta situación no es por el hecho de que tenga que volver al constructor después de tres meses para que me haga más trabajos de ebanistería, sino por el hecho de que tuve que seguir buscando una respuesta durante un período de tres meses y me hablaron como si debiera haberlo sabido. Como indica el título, creo que los productos son buenos, pero no su forma de tratar a los clientes a posteriori. Por eso no obtuvieron una calificación más alta. La verdadera prueba que diferencia a una buena empresa de una gran empresa es cómo tratan al cliente, no sólo antes de la venta, sino también después.

F&P product quality has bottomed out. Our first set of Fisher & Paykel washer and dryer worked very well. We sold them with the house in FL. We relocated to TN and purchased the newer model washer and dryer, and sorry to say, will never purchase another F&P product again. The DEGX1 dryer has broken down multiple times (no heat or taking hours to dry a load of clothes). The lint trap is extremely inefficient. We have had to repair the dryer and put out money when we could barely buy food. The washer that we purchased at the same time does not effectively wash clothes and they have to be rewashed. We are so disappointed and angry that we put so much money. Talk about sorry workmanship!

El ingeniero Adam fue muy bueno. Se tomó el tiempo de explicar exactamente lo que estaba haciendo y dejó el aparato totalmente operativo.

Me encanta el silencio de la máquina. Lava bien. El problema que tengo es que es difícil conseguirla con garantía. No es una marca común. Me encanta el tambor de acero inoxidable y los diferentes ajustes me ayudan a seleccionar el ajuste exacto a utilizar.

Acabo de comprar un nuevo refrigerador Fisher hace 6 meses. Busqué una reseña en Consumer Reports pero no la encontré. Permítanme ahorrarles el tiempo: Un pedazo de basura ruidosa que tiene el mismo respaldo de servicio. Permítanme describir la combinación de ruidos de 24 horas: gorgoteo constante, zumbido constante, gemido constante, chirrido constante. El refrigerador se apaga 10 minutos en 24 horas mientras está en la posición más caliente. ¿Servicio de atención al cliente? El lado positivo: responden al teléfono. Lo negativo: nunca se resuelve nada. Las devoluciones de llamadas son inexistentes. NO ACEPTE cuando le digan que le devolverán la llamada, no lo harán. Esto se aplica a los representantes del servicio regional. Podría continuar con páginas de mi pesadilla pero ya he perdido horas y horas buscando una solución sin resultados. Este pedazo de mierda se va a la acera, harto de ella y no puede soportar el ruido por más tiempo. He terminado.

I fell in love with it when I saw it. I took it home and everything was good. Tech came out and fixed the dryer and the washer within my 2-year warranty. The warranty ran out and the dryer tore up again. Tech came and repaired it, costing me around $150.00. Now, the washer does not work again and I am so upset. I thought that I had the perfect set and I was mistaken. I didn�€�t even mind paying more for it. I should have gotten a different brand that was cheaper but would have lasted longer. I feel like every year, it tears up and I have to pay for it to be replaced. I really wanted these to last.

Sí, voy a ser responsable de lo que escribo contra una secadora Fisher Paykel. Compré una marca nueva lavadora andamp; secadora en 4,13,2010 andamp; También compré una garantía de 10 años andamp; No tengo nada más que problemas desde que compré esta marca. Estoy muy disgustado con él. Nunca voy a comprar esta marca de nuevo. Tengo amigos que han tenido sus otras marcas de lavadora andamp; secadoras durante 25 años, no he tenido estos desde 2010, andamp; estoy listo para salir andamp; comprar otra marca, PERO, Fisher Paykel debe pagar por otra compra para mí. Como he dicho antes, nunca debería haber desperdiciado mi dinero, casi $ 800.00 por pieza, desperdiciado. Consumidor muy disgustado. Compré estos en Ralphs appliance, Tiffin, Ohio.

I, too, was coerced by a salesperson at Lowe�€�s to pay a huge sum for a washer/dryer set. When delivered the dryer did not work after 3 days. I only agreed to them bringing a new dryer. The dryer does not dry well and always taking twice as long as the washer, even though I am vigilant about keeping lint traps and piping clean. Now it is making a high pitched whining sound--bearings? The washer is constantly out of balance even though it is level and on a concrete floor. It spun clothes nearly dry when new, but now I sometimes run the spin cycle a second time to remove more moisture. Thought I would read reviews before calling the repairman. I now think I might go shopping instead of throwing more money at a hopeless situation. I will never buy this brand again and long for my old Maytag set.

We purchased a new Fisher & Paykel washer and top loading dryer 4 years ago when we built a new house. We were assured by the salesperson of the quality and how they have very little maintenance issues. After a year and a half, we had to replace the heating element and fuses (luckily under warranty) and this took 2-3 weeks for them to figure out was wrong and repair (said it was fixed twice and had to return). Here we are 2 years later, and we had to replace the heating element and fuses again. So this time, it is over $350 out of our pocket since we are out of warranty. The heating element for a dryer should last for more than 2 years and this is obviously a design flaw or something. It looks like we need to replace the machine as we cant continue to pump money into a lemon.

I purchased a Fisher Paykel Washer and Dryer from Sears roughly 4 years ago. Dryer stopped heating. I found a repair person, had to order parts. It is now 1.5 weeks later and the parts are finally in. It will be another day or so before the repairman can come over, $330 for repair and two weeks of hanging clothes or going to laundromat for drying. I would have to seriously reconsider purchasing this brand again with this type of wait for parts.

I chose this counter depth refrigerator RF175WDX1 as part of a kitchen remodel. After 3 months or so, all is good. It is quiet and looks good in the kitchen. I purposely chose this model without water & ice, but the one thing I would suggest is a separate, narrow shelf for ice trays.

I like my Fisher & Paykel refrigerator and dishwasher. Theyre very good. What I dont like about them is the price but Im happy with the products. I have no problems but they are more expensive. The look is nice and everything is nice.

Our drum support broke out of our front load washer and so then I was looking around. A friend recommended a local appliance store and that was the friend that they had featured on their website. So then I went and researched a little about Fisher Paykel and it sounded interesting. We checked it out and we liked it. It seemed like the mechanism was simple so it got fewer things to break on it. And we liked that it was a high efficiency top load so we purchased it. Its a fine washer. I like that it adjusts the water level based on how much clothes you have on. Thats always my favorite thing.

Es la única marca que fabrica un frigorífico de 365 litros de acero inoxidable. Tuvimos la misma marca y tamaño, pero blanca, durante 20 años sin ningún problema. Aunque con este nuevo han quitado el acondicionador de mantequilla (cara triste).

Washing machine is very quiet, doesnt rattle the house, spins clothes so well that they are almost dry. The dryer collects lint unbelievably, and dries very well. The more you wash the same clothes, the less lint collects. Love both machines.

Me encanta mi lavavajillas Fisher Paykel. De hecho es el segundo que tengo. Durante muchos años tuve uno en mi anterior casa y me encantaba. Fue uno de los artículos que odié dejar cuando decidimos vender nuestra gran casa y mudarnos a una más pequeña. Tuvimos la suerte de que nuestra nueva casa tuviera el mismo lavavajillas de 2 cajones y todavía me encanta. La ventaja de poder utilizar sólo un cajón o ambos es un gran beneficio. El beneficio adicional es que ofrece una limpieza superior cada vez.

He tenido un Fisher andamp; Paykel durante diez años. Compré un lavavajillas de dos cajones porque quería los cajones. Es cómodo de usar y muy silencioso. Lo hemos recomendado a nuestros amigos.

I filed a complaint a year ago stating the DCS broiler was delayed in lighting then making a small explosion when igniting. Fisher & Paykel worked out a deal to fix the broiler for 50% off parts - worked twice. I was trying to use it tonight and on the third time Im using it, the stupid thing wont ignite. This $3K stove is a piece of crap.

Awesome dishwasher. Great set up. Super quiet. Best dishwasher we have ever owned.

Our dishwasher was installed during a remodel by the appliance company in August 2021. The top drawer immediately had issues getting stuck on a code during every wash, beeping and stopping the cycle. We had the appliance service come out 4 times with no resolution. Fisher Paykel declined to replace the product stating it was an installation error. The appliance company has come out twice more with no resolution.We have been making due, being patient, because the bottom drawer which is smaller, had been working. Today the bottom drawer malfunctioned, in order to stop the beeping we had to turn off the electricity to the dishwasher. We have spoken to Fisher Paykel on two occasions asking for replacement, the appliance company has taken pictures to indicate this is not a installation issue. It has been a fight to prove this is a faulty product. This is a Fisher Paykel appliance and I would expect them to address the issue. It is now the end of January and we have yet to have a functioning product.

Hace unos 15 años, compré una lavadora y una secadora. Había estado buscando una marca diferente, pero probé la Fisher andamp; Paykel. Lo disfruté mucho durante 15 años. En enero tuve que renunciar a ese conjunto y compré un nuevo conjunto de Fisher andamp; Paykel. Estoy totalmente insatisfecho con las dos nuevas unidades. La lavadora hace nudos en la ropa y es muy dura con ella. Hace poco más de un mes que está en uso y el tambor de la secadora ya empieza a hacer algunos ruidos.

I bought a set of Fisher Paykel washer and dryer in 2009. The washer broke down repeatedly and the dryer close to the same. Their service repair contractors are the worst ever. The parts have to come from overseas (New Zealand) and are far from cheap. The cost of the set was $1500.00 plus. I expected a great reliable product for this kind of money, instead ended up very angry and put out by their products and service and would never buy another product from them again. As a matter of fact, I wouldnt take one if it was given to me.

I previously posted a complaint on January 24, 2012 about my washing machine. After my post, Fisher Paykel contacted me promptly and a repairman came out and repaired my washer, free of charge. I wished I had first contacted the company and given them a chance before posting a complaint. I cant speak for others, but my complaint was handled in a very professional and proficient manner and Im elated to have my washer working again.

We bought a dual drawer Fisher & Paykel dishwasher in 2009 for a house that we were building. Due to problems with the builder, the dishwasher sat unpacked in a garage for a year. When it was finally installed, it didnt work! First, the bottom drawer didnt drain. We called a plumber to come look at it. He called the Fisher & Paykel appliance rep. They recommended that we install two separate drain lines. It still didnt drain. The appliance guy and plumber each came out again and we even tried a different plumber. Now the bottom drawer drains but the top one doesnt, which completely defeats the purpose of having a dual drawer dishwasher. We contacted Fisher and Paykel and Lowes where we purchased the appliance and neither would offer any assistance as the warranty had expired. We have only used the machine 20 times. Its such a shame and waste. Our KitchenAid dual drawer dishwasher at our old home worked much better with no problems. We had bought this one because we were told it was quieter. It is quieter because we dont use it

Mi lavadora se estropeó y el chico que vino a repararla me recomendó Fisher andamp; Paykel. Es fácil de usar. No se estropea fácilmente.

Ive owned front-load machines for the past 5 years. Had a good experience with them as well. I just moved into top-load HE laundry and went F&P. After comparing the two styles I would recommend the F&P top-loaders. Being able to control your water levels is such an advantage to laundry. Heavily soiled stains are removed more significant with extra water. Having a thorough rinse improved my whites and stained outdoor clothing. The gentleness of F&P laundry is at peak level. My delicate clothing is avoiding vigorous wear and tear, even though front-load offers a delicate cycle. The controlled spin out speed is phenomenal. Clothes are noticeably softer and brighter. F&P laundry is amazing and I would recommend to any consumer.

Funciona bien desde hace 15 años. Las luces parpadean para avisar de un problema. Cuento el número de parpadeos, lo busco y problema resuelto. En 15 años sólo un problema. Un calcetín se atascó en el tubo. Las instrucciones detalladas mostraron cómo quitarlo. Ajuste automático de la carga y sensor de nivel de agua.

We purchased a Fisher & Paykel refrigerator, which was far more expensive than any other fridge that we considered. After delivery, we called to say that it was not cooling. The technician came once and added gas. After a day, it again stopped cooling. The technician came again, realized that there was a leak, and soldered some wires. When it started working, it was noisy. We called again, and they said they would replace the fridge the following week. They sent a truck to pick up the faulty one, and when we called the store to ask when the new one would be delivered, we learned that FP had changed their mind and did not want us as customers. We were left with rotting food and no fridge.

GWL15 Washer - When my water pump went out, it dripped onto wiring for the computer panel, which in turn shorted it out causing me to have to buy a panel - also because of a design flaw of the machine. I really like my washer and dryer very much, but that problem did not make me very happy!

I already had one of the F & P double-drawer dishwashers at our other house before we moved here and we gathered the whole kitchen here. I put a single-desk drawer on each side of the sink and then a regular storage drawer below so I don�€�t have to bend over. I chose the Fisher & Paykel appliance because I was fascinated by the concept of the desk drawers and design-wise, doing things a little different. And then when we downsized from a 6000 square foot home to a 3000 square foot home, my husband and I both said we wanted to get them again. So we went 90 miles away to get them. We like the new models of F & P appliance compared with the old ones we�€�ve had in the past. They�€�re better, and the new ones are so quiet. We just love them.

We bought a slightly used machine and for 2 weeks, things were fine. Then during the wash, the machine would stop with an error code indicating a problem with a motor sensor. Then after a month or so, the machine would not run - just the same error soon after the washer was started. There was no repair service that I could identify in our area. Anyway, after numerous attempts to run the machine, I let it sit for about 2 weeks unplugged. Then I tried it again, and it works like a champ now. The washer has completed 7 loads with no errors. This is an excellent machine when it works. And if it continues to do so, I would certainly recommend it to anyone who could afford the purchase price.

I purchased a Fisher and Paykel fridge model e52213. We had issues with the ice machine not working and then the water dispenser stopped working shortly after buying the fridge. The fridge technician could not isolate the problem. We had ongoing problems with ice temperature and back light display. I sourced the issue with the fridge myself due to the smell of burning wires in the top of the door. I noticed that the wire has no second insulation and that the action of the door could wear or cut by crimping in this area.Three of the wires on our unit have been cut and the other wires are bare. I feel this could be the cause of problems for a lot of other people with this model fridge with ongoing beeping and flashing lights and no temp control. Our fridge is just out of warranty but if the wires had not rubbed or crimped, our fridge would still be operating. I feel this is a design hazard rather than a warranty issue. Our fridge is a right to left opening model. I am not sure if this would make a difference. Looking forward to your response.

I bought my washer and dryer from a dealership. They were husband and wife and they handle a store in Greenville, Texas and were really helpful. I wanted the top load and like it because its very quiet. I think theyre great. So far it�€�s been wonderful. It washes clothes very well and doesnt twist them around and I like that. I already recommended Fisher & Paykel several times to friends.

I purchased the washer and dryer I got from Lowe�€�s. I didn�€�t particularly want a front load because I had had a bad experience years ago with them. And I also had very limited space in the house. You could not put a front load washer and a front load dryer in the room because there wasn�€�t enough room to open it. You had to have top load machines to do it. And Fisher & Paykel has the only top load dryer that we could find. It�€�s more convenient. I would have bought it no matter what because the top load is just easier to load, unload, and everything else. It also emulates commercial ones by rotating into both directions. Considering that I sold the house in Tallahassee and the people who bought it wanted the appliances, I had to buy new ones for my house in Orlando. I�€�ll buy them again. I think top load dryers, you can�€�t say the best thing since sliced bread but it�€�s that type. The top load washer being an eco-efficient approach. We got the rebates on that. And the style in it emulates some very old, standard washing procedures that had been used throughout the centuries. My only problem with the new one we got down here in Orlando, the washer is really sensitive to an unbalanced load. The one in Tallahassee wasn�€�t as sensitive.

Built-in oven - love the performance, the looks and how easy to use. Cooks food to perfection.

I purchased an F&P dryer a few years ago and after replacing the heating elements 3 or 4 times while under warranty and trying to blame me, the vent, or my electricity, which they couldnt support after inspection, and after I ruined a couple hundred dollars worth of clothes when the heating element broke and remained on when the dryer had stopped (not to mention getting burned when I reached in expecting the dryer to be cold since it had gone through is cooling cycle), F &P replaced my dryer with a newer model. Well, the elements on this model have gone out of it multiple times. Yes, my vents are clean, yada yada yada. I did have to laugh that they changed their warranty to 1 year because of their cost in repairing the elements and other parts. They recommended I move my dryer to an exterior wall so that it had an extremely short exhaust run. They also told me they beefed up the elements to make them more durable. Unfortunately, the elements cost more than $80.00 each time they break, and because F&P hasnt been forced to fix the problem, we as consumers are expected to continue to pad their pocket with repair costs. I should add that twice, when a tech was in my house, he wouldnt put my dryer back together to use with one working element because he said it was a fire hazard. Fire hazard! Does somebody have to die before F&P actually addresses this issue? It has been brought to their attention.

Elegí Fisher andamp; Paykel en lugar de otro fabricante porque sólo ellos tenían el modelo de frigorífico que se ajustaba a las dimensiones de mi cocina.

First washer purchased in 2001 had problem going from wash cycle to rinse in 2006. We tried contacting Fisher & Paykel and got no response, no support, and no help! We replaced a diverter valve, and then a circuit board, only to have wasted our money. We wrote a formal letter to F & P Customer Care USA (Irvine, CA) on Sept 21, 2007 letting F & P know that the diverter valve and circuit board only lasted 9 months before it repeated. No response was ever received from F & P Customer Care USA. That pretty sums up the amount of support/customer care you will receive. We liked the technology; and despite the lack of support, customer service, or response, we bought a GW12 and disposed of our six-year-old GWll. No problem with our GW12 from 2007 until 2013. Now, our GW12 is having the same problem! It appears that both of our Fisher & Paykel washers only have a six-year life cycle. I will write another formal letter to Fisher & Paykel Customer Care USA, but I do not expect I will ever hear from Fisher & Paykel.From my perspective, Fisher & Paykel washers have a planned obsolescence of six years, and clearly they lack an infrastructure for support or customer service in the USA. I would recommend that you only buy their products if you like changing your major appliances out frequently. If you do purchase Fisher & Paykel products in the USA, then expect to be on your own with no support or any customer service.One last item, the letters to FP Consumer Customer Care USA contained two emails for response and one mobile phone number. It is on 24/7, 365 days a year!

A girlfriend of mine had the two drawer dishwasher that she bought about 5 years ago and I just loved that. So when we went to remodel our kitchen, we put in Fisher & Paykel dishwasher. We also have the DCS stove and microwave or cooktop, microwave & oven. All of our appliances are Fisher & Paykel. Everything was good until just recently when we were not too happy. We had to wait 3 weeks to get a part for our oven that stopped working and its only 6 months old... We like the actual appliances. Its just the fact that its so long to get any kind of parts in and then we had also paid for the extended warranty on them so we paid quite a bit extra just to have them and then had to deal with waiting.

We bought an FP washer in 20008 which cost over $1,000. This is the first time I have read all the complaints and I can say amen to all of them. I have airplane noise, dirt on my sheets that will not come out, my clothes get caught in the crack around the bottom and pulls threads on clothes. The repairmen do not like them either. Just as soon as I can afford another washer, we will be getting rid of this piece of junk. I wish I had my 45-year-old Maytag back.

I bought this F&P dishwasher because were renovating. Ive had it since the beginning of December. It did have a problem when I first got it but they repaired it right away. So the experience was very good. Its fine and I have no problems at all. My favorite thing about it is that it has double drawers/double doors.

We bought a Fisher & Paykel two-drawer dishwasher. We like that its quiet and it works really well. Weve recommended it to many people.

We were looking for a refrigerator and more or less looking for size. We�€�re having trouble getting it in the doorway and everything like that. We just weren�€�t happy. We went to a smaller place. They suggested taking a look at it and we�€�re very happy with it - freezer on the bottom and single door. It�€�s quiet. It�€�s set up nice. The freezer�€�s nice. This Fisher and Paykel refrigerator is one of the better products we bought.

Bought my Fisher Paykel through Lowes without seeing it and am very happy with features. Well organized and holds more than my same size Whirlpool. Can I get a discount on gas stove and dishwasher from Fisher Paykel?

I purchased three F&P appliances in 2005 (double drawer dishwasher, a washer and dryer). All three of them have been a total waste of money, for each one has had problems which make them irreparable and problematic.When I purchased the F&K washer and dryer my main concern was the fact that both units were controlled by the electronic board. The salesman replied that this should be one of the significant advantages due to the fact that if something went wrong with the washer or dryer they simply send out a replacement electronic board for about $75. All I would have to do is unplug the old one and plug in the new one. How far from the truth that was. They never mentioned that the only repair service company was one person in the entire Houston, Texas market that ended up knowing less about the product than me. And besides, they charge you $75-$85 just to come out and diagnose the problem. After doing so with the washer, they said that it was the electronic board and they would have to order. When the board came in they replaced it. It still did not work and they said the entire motor would have to be replaced at a cost that far exceeded purchasing a new washer. Needless to say, I was smart enough to send the new F&K packing to my backyard graveyard only to replace it with the very old Maytag washer which I had taken out just due to its poor visual appeal. Boy have I learned. I would much rather have a dingy, slightly dented beige workhorse of a washer as in my Maytag, which is older than me, than this new updated F&P laughing stock of an appliance. Let me say if I was the F&P Marketing Director and I saw comments as numerous and detailed as the ones I saw on this site, I would set out to make things right with these customers. Secondly, my F&P dryer just all of a sudden stopped heating. So I decided to look at this website prior to calling the no-use of a repair service that F&P has accredited with the worthiness to repair its appliances. Well, I only wish that I had found this website prior to my purchasing these F&P products. What worthless pieces of useless technology. I think the woman early put the entire frustration into place when she said her mother used an old tub and ringer system and at least at the end of the day she was relaxed. I have to agree wholeheartedly. I think I am going back to washing in a tub and ringer and then putting them out to dry on the line if this is the best consumers can expect. Now I know why my mom only purchases Kenmore. She said they were totally reliable and that Sears always stands behind their product. Since having to do my laundry there now for the last year due to my unsuccessful purchase, I think I have to finally give in to my mom that said, I told you so!The last appliance (and thank God someone talked me out of the refrigerator or I would be writing in about 4 instead of 3 appliances) is the double drawer dishwasher. Now, how a service repairman can tell me that the reason the top drawer tends to stop after 20 minutes of washing and start beeping like it is off balance is due to operator error I do not understand. On top of which he said it can be attributed to the dishwashing detergent selected. Now, I am a Cascade man and that is the only detergent I have ever used since learning early on during my college years that nothing works better. And thank God because when the dishwasher finally makes it through the washing cycle at least I know they will be sparkly! Not necessarily clean because this dishwasher has to be the worst at cleaning dishes. I installed a cheap GE Dishwasher in my butler�€�s pantry, which I now find myself hauling dishes from the Kitchen to the butler�€�s pantry to avoid using the F&P because the cheap GE washes faster, better and quicker than the F&P ever did or would ever be able to do in the future. It seems that after starting the dishwasher, which was installed in a newly renovated 100-year old historic house that is on pier and beam, it seems to stop and start beeping each time you walk into the kitchen during its cycle. It starts immediately and begins washing again after opening and shutting the drawer and hitting. I mean, I waste more time opening and closing the drawer to ensure that my dishes are clean than I would if I simply washed them by hand. So from my experiences, that is enough. Being taught from a young age that three strikes equal an out, F&K that was the last pitch and you are out!

I went to the appliance store called Melzen�€�s Appliance at Glastonbury and they informed me about Fisher & Paykel. Never heard of it before. It was one of the most expensive refrigerators I�€�ve ever bought in my life - it was $1600. I�€�m married for 35 years and I�€�ve had refrigerators before this. I was shocked at the price but had to buy it because of the size (it had to fit into a specific area). I also wanted a stainless and a refrigerator on top. It had so many of the things I wanted. It was delivered November of 2012.I love the F&P refrigerator except I do have an issue with it that I did go back to the appliance store to tell them that when I opened up the door, something came flying out of the refrigerator. I told them, �€�Look at this piece, what do I do.�€� The guy looked at it and said, �€�Oh that just goes underneath the door of the refrigerator, just glue it.�€� I said, �€�Glue it? You know this refrigerator is only 6 months old - really?�€� He goes, �€�Yeah, there�€�s nothing wrong with your refrigerator right?�€� I said, �€�Correct�€� �€�So well, just glue it. It�€�s fine. Because if I send out a repair man, that�€�s what they�€�re going to do and they�€�re gonna charge you.�€� So I still have the piece here and it doesn�€�t impede or impact what�€�s going on with the refrigerator. I haven�€�t glued it yet because I�€�m having a hard time thinking that I have to glue this on my new refrigerator.I like the performance. I�€�m satisfied, though I�€�m not happy that a piece flew out on me.

We recently purchased a Fisher Paykel Double Dish drawer. It is extremely quiet even when both drawers are being washed at the same time. My wife enjoys the fact that she can use either one or both drawers and have clean dishes in one and put dirty dishes in the other drawer. She also likes that the dishwasher heats the water during the wash cycle. The dishes are clean at the end of the dishwashing cycle and come out clean without pre-cleaning. The drawers have good capacity.The only downside is that you have to be careful that you dont put any handle or dish above the top of the drawer as it could jam the drawer and make it impossible to open after the dish drawer is run (We have never had this happen, just a precaution). I would definitely recommend this to others.

Well, our washing machine stopped working the other day. It would fill up with water, try to swish back and forth, but seemed very slow and almost stuck. By the time I got home, the water smelled funny from the wash. I tried to cycle it to the rinse and spin cycle to get the smelly water out at least, with no avail. I unplugged it, hoping it would reset. It would then start the wash cycle again, and it would chug a little then just hum, then stop and make an alarm - beeeeeep, beeep (like a fire alarm). So I emptied out the yucky water, and took out the clothes hoping maybe something was catching in it and it would start again. Chugged a little faster, but still stopped and wouldnt spin or drain. Emptied water again.Ok, Im tempted to take it apart but realized maybe it would void the warranty, so decided to google it and it directed me to this site. Boy was I in for a surprise. Based on the comments and reviews, I immediately thought of getting a new machine that was not Fisher Paykel. These units were bought for us in a new home in 2008 from the contractor, so I wasnt sure if my warranty was still good or not. To my surprise, I called the toll free number on this site, and immediately got a representative that deals directly with problems. No wait time. Lisa was very informative, patient, and understanding of the issue. We went through the flow sheet together to try and diagnose the issue. Still no resolution. She offered to send out a Fisher tech at a rate of $85.00 for the consultation and whatever time it would take them to fix it. She guessed maybe only 30 minutes.Lisa offered to supply the parts free of charge, although I might have been out of warranty. Parts could have ranged up to $350. I weighed out the cost versus buying a new unit, and I realize I still would be coming out ahead with the tech. Plus he would be there the next day. Tech showed up early at 9:30am and diagnosed that mattress pad material that we laundered and got stuck in the motor mechanism. Replace motor mechanism as a precaution but would have worked otherwise. Funny thing, I almost suspected that because after I removed the dirty stinky water, it smelled liked something was burnt due to being stuck. But once again, Im just a doctor and no handyman at all, but I still try to do things myself when I can. I always research first, then do.My experience with the company is 4.5 out of 5 stars. Lisa gets 5 stars, the 0.5 stars less was because the tech was there for only 10 minutes top and charged us $65 still? So I wasnt sure about that, but I wasnt home, and my wife didnt know what to expect. I would have challenged his rate, to see if he prorates it or not, but maybe they bill by the hour regardless. I wished he changed my control panel and water pump as a precaution because this seemed to be a known problem, but I wasnt there to ask him. Why? Because if that fails soon, then I will have to pay the service call again along with his time. I hope this doesnt happen, because I might not be so understanding after that. So my bills $150.00. Im very satisfied with how this went down. My machine works, but Im still cautiously optimistic about the longevity of this product. However, I do feel Fisher and Lisa will take care of me if future problems arise. Thanks Lisa, and good luck everyone!

Un técnico de Fisher and Paykel vino a mi casa para sustituir las ruedas traseras de mi frigorífico. De alguna manera rompió la cámara de refrigerante que liberaba gas y líquido anticongelante. Se puso furioso maldiciendo en voz alta. Me informó de que mi frigorífico sería sustituido. Eso fue el martes 23 de junio. No he recibido el reemplazo y me han dicho que me pagarían lo que pagué por el frigorífico cuando recojan el dañado. Soy una persona mayor con ingresos limitados y no puedo pagar lo que cuesta ahora. Siento que me hacen sufrir por la incompetencia de los técnicos. Necesito que alguien abogue por mí, por favor.

FP washing machine is a piece of crap! Only had the machine for approximately 18 months when it started to leak water from the bottom. I tried to contact the company to complain but mysteriously, I was disconnected three times! My husband and I are trying to put two kids through college and honestly, we cant even afford to have a repairman come out to look at it when its $85.00 just for the service call. I am so angry and will never ever purchase a FP product again!

I purchased a model GWL 15 from Lowes in 2006, along with a top-loading dryer. My wife loves them both, and we have been trouble-free until last evening when the washer would not start and a continuous clicking noise was heard. I found the clicking was caused by the door lock solenoid valve operating, but not holding the locking pin in as it repeatedly energized and then de-energized the solenoid. The door lock light blinked in time with the solenoid. I suspect control board problems, but it is Saturday and I cant get any help. Does anyone know of this problems solution?

El servicio de atención al cliente es inexistente. Tengo un lavavajillas Fandamp;P de dos cajones. En general es un buen electrodoméstico, pero si necesitas alguna pieza, olvídate. El agitador tiende a desgastarse. Sólo cuesta unos 100 dólares conseguir uno nuevo y es muy fácil de reemplazar, PERO en mi caso Fandamp;P envió la pieza INCORRECTA bajo la pegatina del número de pieza correcto, por lo que la pieza no encajaba del todo, ni funcionaba. Contraté a un profesional, que sacó el mismo número de pieza de su camión y lo puso... y todo funcionó. Me costó un extra de $ 300 ... pero aquí está la cosa. Fandamp;P dijo ¡duro, no aceptamos devoluciones aunque hayamos cometido el error!... cuatro veces. Y después de hablar con algunas personas del servicio técnico de electrodomésticos, al parecer es bastante común que lo que hay en la caja no coincida con el número impreso en la caja. Así que cuidado.

After purchasing a competitors washer and dryer with problems (two washers leaked and we found out that the manufacturer had a repair kit in place) I chose to switch to your appliances. They were less costly than the original purchase and to date Im in love with their performance. I have recommended them to others who were in need of new ones and suggested that they stay away from the other brand.

My dryer runs way too long and does not dry clothing. The dryer lint bucket does not perform properly. The lint bucket has to be removed, then a screw taken out of a cover plate so you can clean the lint off of the screen.

The Fisher Paykel refrigerator model E522B is made with junk plastic parts that continue to break, and we are not rough on our appliances, as we are senior citizens, and previously owned a Frigidaire refrigerator, that lasted us over 25 years without one repair. However, in one year this Fisher Paykel refrigerator has had the following parts replaced: the rear caster wheels (broken on delivery), the plastic cover on the freezer door (broken when replacing the stripped freezer door handle), the plastic door closer under the door hinge has broken twice now, and a foam insulation kit was installed to help reduce the popping noises from the compressor. F&P customer service takes its good old time in responding to online inquiries about their products, and makes you jump through hoops, before they respond. They dont believe you, even after you register the product online with them, and inform them of how many times the unit was serviced as they still ask for proof (now want photos and receipts), when something breaks. Dont they have a computer system that logs the reimbursements they have made to service repair companies on their products? This will be our last purchase of New Zealand made junk as they seem to have no pride with craftsmanship!

My current FP washer is about two years old. I have replaced the control panel twice and the pump once. The most recent time was last week. Now the washer is not working again. It is completely dead. I contacted the repairman who fixed the machine the first time, but he has not returned my call. Please help.

I have had to have my ovens repaired 3 times in 5 years. When using the self-cleaning mode it locked up and wouldnt open. Had to have a service guy come out and fix to the tune of $900. Now I cleaned it again and it takes forever to heat up. I just talked to the service guy again and he says it sounds like the element is going out. I do not use my ovens that much. How could I have so many problems with it. Wish I had bought a different brand and now I am thinking maybe that be a better option.

In 2008, I purchased a washer/dryer from F&P. The person talked me into an F&P when I really wanted something else. Never hearing about this product, he convinced me it�€�s the best out there and their biggest seller. Boy, he was wrong! The washer sounds like a jet airplane when it spins. Sometimes, I have to spin them twice to get all the water out. The bearings in the dryer have been replaced 2-3 times, the thermostat, sensor module, and central module. Each time was at least $100 or more for a total of 5-6 times. I contacted a representative and was given a case number. Today, I called because the bearings are going again. That means another service charge. The next step will be the curb!

This is the third refrigerator weve had in about two months. We had to get rid of two KitchenAids that were totally defective. We picked Fisher Paykel, and love it - the design, the ice maker, the water through the door. The only thing is, depending on the glasses that we use for the water, sometimes it piddles a little bit down the refrigerator. But I like the inside. I like the freezer. Were gonna be moving and were gonna buy another Fisher Paykel appliance.

I purchased the Fisher Paykel washer and dryer 3 years ago from Lowes, after being coaxed into it by the sales associate. He was really pushing these appliances, and they certainly arent as good as he claimed they were! I have been very dissatisfied with these appliances, especially the dryer! I hate the weird noises it makes when putting it on, pause, and turning it off! Ive had nothing but problems with it. It takes forever to dry anything! Weve had a repairman out, and he replaced an element after wed only had it for 2 years! It still took forever to dry my clothes, and now it wont dry anything! It certainly cant be energy efficient if I have to run it for hours to dry one load of clothes! This was the worst appliance purchase weve ever made, and I have nothing good to say about it to anyone!

I have purchased 3 Fisher and Paykel drawer dishwashers. Ive moved three times and each time Ive moved, Ive purchased them. I used to do the stacked ones but in this house, I decided to do the single drawer and do two of them and I like that better than the stacked. It works better for me. Its nice not to have to bend down because I have a bad back. It seems like the water would sit in bottom drawer of the dishwasher and the bottom one didnt wash as well as the top one. So this time, I did not have a problem. They work great. I wouldnt keep buying it over again if I wasnt happy.