Mi marido y yo compramos esta lavadora LG de carga superior el 2 de enero de 2019. A mediados de febrero de 2020, mientras hacía la colada, escuché un ruido extremadamente fuerte. La lavadora había saltado por todos lados, abolló nuestra pared y el marco de la lavadora estaba doblado hacia afuera. La parte superior también estaba reventada. La garantía era de sólo 12 meses, por lo tanto estaba fuera de garantía. El proceso que nos da LG para presentar una reclamación es extremadamente difícil. Nos han dado respuestas estándar por correo electrónico. A día de hoy, no se han puesto en contacto con nosotros para discutir el asunto y resolverlo.

Compramos un inversor de accionamiento directo hace unos 5 años en Home Depot y al poco tiempo de tenerlo, no limpiaba muy bien. Llamamos y vinieron y cambiaron la bomba y funcionó por poco tiempo. La segunda vez que vinieron lo miraron pero no pareció importarles mucho. El lavavajillas no ha funcionado bien desde que lo tenemos. El lavavajillas del que nos deshicimos y que era mucho más antiguo limpiaba mejor en su última etapa que este. No compren productos LG.

My LG washing machine stopped working after 3 months! It is not able to complete a spin cycle and does not drain, leaving mildewy water sitting at the bottom on the washer. We called for an LG repair man who arrived at our home 3 days later. He walked in and pressed a few buttons then charged me $150 before leaving and doing nothing! The machine is still under warranty, yet, whenever we try to call them to actually fix the ** thing they inform us they will be charging us more. I do not understand why LG has a warranty system going, if they are going to charge us for a problem that we have not caused. Needless to say, I will not be purchasing anything with the initials LG from now on, and will do my best to persuade others to do the same. This companys ethics are deplorable. It should be ashamed of itself.

My LG refrigerator was purchased less than 5 years ago and it�€�s now non-operational. On 6/29/2013, everything was fine. About 12 noon, and returning from our weekly grocery shopping, we discovered that the lighting in the refrigerator was no longer working. We then noticed moisture all around the top of the doors and upon further checking, discovered the refrigerator was no longer working. It is over 80 humid degrees outside and a Saturday. It is our belief that the circuit board needs to be replaced. There were no signs whatsoever that something might be going wrong. It is my understanding that LG refrigerators should only be worked on by an LG trained repair person. We are not very happy.

Updated on 06/21/2019: Terrible service, Read reviews please prior to buying, Parts are impossible to get once needed. I have 6 yr old fridge that cost $3500 and we havent been able to get parts since April 9th. First part took 4 weeks to get and it was defective. It was manufactured 2 weeks after we ordered it. Ordered another control board the first of May and they keep delaying ship date. Now saying June 27th. Every week they move it back.Original Review: We have been unable to get parts for our 6 yr old $3500 refrigerator. Ordered April 9th and still nothing, every few days they give us a different answer. WE have been told they use a different board for almost every fridge and dont keep them in stock?? Now saying May 7th. Who can go without a fridge that long? We have children and new fresh items.

Compré la estufa de doble horno y desafortunadamente no usé la estufa hasta 9 meses después de la compra. La estufa es horrible. Te quemarás si intentas siquiera acercarte a la parte trasera de la encimera. Es muy difícil de limpiar, y eso significa toda la unidad. Las perillas son de papel, estaño que se agrieta y se pela después de un poco de desgaste. El horno nunca ha horneado bien. Se quema todo en la parte inferior. Nada de lo que hice corrigió ninguno de los problemas. He dicho a todos los que conozco que no compren esta marca de estufa, y seguiré hablando al público de este limón. Producir algo tan inferior y venderlo al público sólo demuestra que esta empresa no tiene ninguna consideración por los clientes y vende basura. Para mí era demasiado tarde para devolver este pedazo de chatarra ya que cuando lo usé la garantía había pasado. Intenté llamar a esta empresa y me dijeron que no podían hacer nada. Ni siquiera intentaron escucharme o ayudarme de ninguna manera. Es una pena porque yo trabajo con la radiodifusión, los medios de comunicación y he evitado que mucha gente cometa el mismo error, y seguiré haciéndolo. POR FAVOR, no gasten su dinero duramente ganado. Se arrepentirá.

He comprado una secadora LG nueva que está defectuosa. Hace un ruido agudo y no seca la ropa completamente. Me puse en contacto con el servicio de atención al cliente y quieren que espere una semana para ver si se resuelve por sí solo y luego me llamarán. También me han informado de que tendré que pagar una llamada de servicio. Tengo una secadora defectuosa y tengo que pagar. Quiero una secadora nueva, por la que he pagado. Me pondré en contacto con el Better Business Bureau y publicaré esta crítica en Facebook, Twitter y cualquier otro sitio que pueda encontrar.

Compré un lavavajillas que se estropeó en un año. Por suerte, todavía estaba en garantía y me puse en contacto con LG para que lo repararan. Ahora estamos entrando en la quinta semana de espera para una reparación o sustitución y no hay un final a la vista. De hecho, LG está empezando el proceso de nuevo. El servicio de atención al cliente no me ha ayudado, su oficina ejecutiva me ha enviado en círculos, y siento que probablemente será más rápido comprar un nuevo lavavajillas - definitivamente no un LG. Realmente no tengo nada bueno que decir sobre la división de electrodomésticos de LG o la gente con la que he interactuado a lo largo de este calvario.

Brand new $2500 French door refrigerator not cooling or making ice out of the box. LG �€�support�€� made me test it different things for 2 days straight. Just long enough to be past the 2 day return policy at Home Depot. Lost hundreds of dollars in meats and seafood in my freezer. Turns out the main PCB board which is the brains of the refrigerator is defective. I demanded a new refrigerator and have been given the run around from LG for the past week, not to mention rudely spoken to and hung up on several times. Home Depot does not stand behind the product forcing a replacement. Terrible experience with both companies. I have a non working refrigerator and no answers to this day. Buyers beware! Go with Whirlpool from a private appliance store that knows the product.

When we purchased this washer/dryer set, we were told we were getting some high quality machines. Sadly the washing machine is a big disappointment. This problem from the very beginning, slimy mildew on the gasket, we had a technician come out to remove the gasket to clean it but that was not the solution. This machine is definitely defective and should not be on the market. If you have any answers please share.

I have a refrigerator out in the garage that is almost 30 years old and it is in better condition than this 5 year old LG, French door, freezer at bottom model. Within the first year the crisper drawers lost their wheels and by the second year they were cracked and falling apart. The latches that hold the door broke off in the second year and the cold storage drawer fell apart the next year. I have a new refrigerator coming tomorrow to replace this piece of crap. Dont waste your money on LG appliances.

Compré una casa con un flamante lavavajillas LG. La máquina se rompió en menos de un año y LG vino a arreglarla. Al año siguiente se volvió a romper y LG me cobró 180 dólares por arreglarlo. Ahora se ha roto por tercera vez en menos de 3 años y LG no se hace cargo de su máquina. Ahora dicen que como yo no era el propietario original. No me ayudarán a pesar de que la máquina nunca se utilizó antes de mi compra. Además, su servicio de atención al cliente con sede en Alabama es extremadamente grosero y poco servicial. He pedido que llamen a la dirección tres veces y finalmente recibí un correo electrónico. Me dijeron que LG ya no me ayudaría porque yo no era el propietario original. El lavavajillas es un limón. Aléjense de LG.

Like thousands of other LG Refrigerator victims my new LG model LSXS26366S died. I had to throw out over $200.00 worth of fresh food, spent another $1000 on repairs. I called LG speaking to call centers overseas trained to kill you with kindness as they provide no help. Then had to pay a local company to look at it, the technicians said I hate to tell you youre screwed sir, a sealed system failure. Compressor. Then LG on the 4th day arranged a company that showed up in the 1970 tiny pickup truck, they do not accept credit cards cash only- yup sealed system failure that will be another $89.00 bucks. $1,100 to fix it. The Federal Trade Commission is allowing LG Electronics USA to continue to rip-off Americans. LG is aware of their defective compressors & systems. I was told they are back ordered in Korea, could be 2 months before parts become available. A Class Action Lawsuit must be filed to protect Honest Americans from this company. Furthermore - If your large retail chain store is selling LG appliances - YOU ARE RIPPING OFF Your customers.

We paid top dollar (over $3000) for an LG Linear refrigerator in June, 2015. In March, 2018, it began making strange clicking noises so we got online and followed some tutorials about how to fix it. Nothing worked. We had a repairman come and he had to replace the control board and fan, at a cost to us of about $600. Now here we are in October, 2019 and it�€�s doing the exact same thing. We are looking at having to replace both exact same things, only this time it will cost $690. We could have bought a new refrigerator for what we�€�ve spent on repairs in the past four years. I will never buy another LG product. Maybe the company will see this and offer some compensation, but I doubt it. It�€�s infuriating!

We bought a new LG Washing Machine from Lowes in March 2015. We have already had problems with the machine. Now we are getting the message E6 which means we have a clutch problem. We have had to wait a week for the service call. Very disappointed with Lowes and LG.Updated on 08/14/2015: It seems as if we are nothing to Lowes or LG. The repairman showed up Tuesday and now has to order parts. These parts are a clutch and PC board. Lowes and LG has no idea when the repair company will receive the parts. We have now been without a washing machine for over 2 weeks. I will not buy another LG product nor do business at Lowes unless it is an emergency. Thank God we do have a 5 year warranty on the washer and dryer.

No he tenido ningún problema con esta unidad. Limpia bien, no es tan ruidosa como mi anterior unidad Sears, y ofrece un ciclo de limpieza corto cuando no tengo una carga completa que lavar. Nos ahorra costes y tiempo.

It is up to date, keeps food cold, and also keeps drinks pretty cold as well. Its also pretty spacious to put leftovers and other stuff in it like juice, milk, etc.. It is an all around amazing brand when it comes to fridges. I have always liked LG and I will get another LG brand in the future. I love the brand because they make a lot of good stuff that is very up to date. LG has always succeeded to make me happy with their appliances. I love how every time I put a used drink in my fridge. It stays super cold so its refreshing when I want it again.

The LG 4715 is the worst appliance �€� not oven, appliance �€� I�€�ve ever bought. One would think that there would be a simple way to set the temperature and turn it on. After all, isn�€�t that what 99% of consumers want from an oven? Good luck. Whoever designed this oven was more focused on the cute noises it makes, not its basic functionality. And the instructions are even worse. Plainly, whoever wrote the instructions never actually used this oven. Seven years of higher education, plus a year as a short-order cook in a commercial kitchen, and it still took me a half hour just to turn the damn thing on. Calling the company led me to a voicemail. They�€�re closed at supper time. Trust me �€� look elsewhere.

Worst worst experience ever... We had purchased inverter based refrigerator last year around March 2014 from Vijay Sales approx 42000 rs. Since last 10 days its not working. Initially we were told that circuit is damaged and needs to be replaced and since circuit has only 1 year warranty and we bought 18 months back so we will have to pay for it. We agreed to pay which repair person told approx 1500 to 1800 rs would be the cost for new circuit. After 4 days we got a call that the circuit will not cost 1500 but it will cost approx 4000 rs since its a different circuit. So we thought of re-confirming with some outside repairing agency and now we have found that the circuit is absolutely fine. But there is problem in compressor. We are really dissatisfied and need to urgently sort the issue as soon as possible. Please pass the email to the highest authority and sort the matter in 24 hrs or we will have to go for some legal action. Not only this one. Cannot even complain on lg.com/in because after filling all details and when we send message it shows error? Pathetic company.

I purchased an LG refrigerator about 3 years ago. It stopped cooling a couple of months ago. I called for service and was told I had to use a specific company to service the refrigerator because it is under warranty. It takes 2 weeks to get a technician to come out just to look at it. Parts must then be ordered & it then takes another 2 weeks to get the tech back out to fix the refrigerator. I was told the 1st time it was the compressor. That part was replaced. It stopped cooling again within 1 month. Same tech comes out again, 2 weeks after my service call.Tech orders a part for everything that cools the refrigerator. Parts come in within days of ordering but my entire family has to wait another 2 weeks for tech to come out. This is a new guy. He does not use all the parts which were ordered and replaces something totally different than what the previous tech says is wrong. It has been 24 hours and the refrigerator is still not cooling. When I call, I am told it will take 2 weeks to get a tech back out. In the meantime, I am not able to purchase groceries as I have no place to put them. We are living out of 2 ice chests and spending a fortune having to buy ice daily. This has gone on for 3 months. LG needs to be sued.

Brought a brand new refrigerator on March 2018, no issues until January 2019. The refrigerator suddenly not cool enough until my food defrost. Called the customer service many times come to fix it but always no show and keep telling me reschedule because of too many case. I was lost count how many time waiting for the technician come to fix my refrigerator. My family and me still suffering with this issue almost 2 months but they even didnt send anyone come to check the refrigerator. The worst things I facing is talk to technician. They very rude when I ask them why no show. My opinion - bad quality, bad after sales service, and not worth for money!

Where do I start. I have the top loading, no agitator, wave force. It uses too much electricity figuring out load weight. It doesnt clean the clothes well. The bleach dispenser has ruined many towels. If I interrupt a cycle to add an item (during that time the machine allows you), it screws up the machine on how much water to add so it fills the tank completely full. Contacting the company is a joke. The repairman tells me everythings normal (hes probably in a hurry to go to the next complaint of LG washers. The feature I have allows me to put my phone up to it so LG can hear the beeps and tones for a diagnose - DOESNT WORK (hence the repairman). I extended my warranty to three years. Problem with that is when they tell you nothing is wrong, your warranty is useless. Im sorry for anyone who buys LG! I hope you see the negative reviews and run the other way.

The first time we had a problem with things in the freezer not staying frozen, the fan in the back of the freezer had to be replaced. Cheap little fan motor for such a big unit. Now we are having the compressor replaced, everything melted in the freezer and the refrigerator section was up to 50 degrees where it should be 33 degrees. The unit is a French Door unit and we purchased it May of 2013. I feel it should have lasted much longer than it did. It seems to me they dont make any thing to last these days, and the price is out of sight.

Compré un refrigerador de $1800 en la primavera de 2020 y dejó de funcionar 9 meses después. Hace 9 semanas que comuniqué el problema a LG. Dos técnicos enviados a mi casa y autorizados por ellos no pueden arreglar el compresor roto. LG se niega a reemplazar o reembolsar y sigue dirigiéndome al servicio de atención al cliente, donde empezamos de nuevo con representantes extranjeros que leen un guión y no parecen entender la situación. Al tratar de averiguar cómo llegar a un ser humano que pudiera avanzar con un reemplazo prometido, descubrí toneladas de otros clientes descontentos que lidian con la misma experiencia frustrante: productos que no funcionan y que aún están en garantía y que LG es incapaz de reparar o no está dispuesto a reemplazar o reembolsar. No merece la pena arriesgarse: compre otra marca.

El horno de gas se estropeó hace 2 años. Lo desmonté, golpeé el tubo de encendido y volvió a funcionar. Se detuvo una vez después de usar la parrilla, pero volvió a funcionar golpeando el encendedor. Aprendí a no usar la parrilla, pero ahora tanto el horno como la parrilla se han parado hoy. Es una estufa muy bonita y ha funcionado muy bien durante 2 años. No estoy contento.

Have had to buy a dozen or so new bath towels because the washer has been ripping up the old ones resulting in a shelf full of old rags. Am now going through the new batch of bath towels that are also being ripped up. I am presently in the process of accumulating another shelf full of premium rags... Thanks LG...

Nuestro lavavajillas Kitchen Aid de 25 años murió y lamentablemente nuestro casero lo sustituyó por un lavavajillas LG. Todavía está por ver si funciona a nuestra satisfacción; el diseño es mi gran queja. Nos agachamos literalmente hasta casi el suelo para cargar los platos. Tengo algunas ollas gigantes, pero ninguna tan grande como para justificar el enorme espacio entre los estantes superiores e inferiores. Es ridículo. De hecho, me he tropezado con un dedo del pie y me he lesionado con la puerta abierta, que prácticamente descansa en el suelo. Las puntas están demasiado separadas para colocar económicamente los platos pequeños y todos en fila, por lo que intentar encontrar una forma sensata de agrupar platos y vasos similares no tiene sentido. Afortunadamente, no habíamos tirado la bandeja de utensilios de la Kitchen Aid; no entiendo las tapas de la bandeja de la LG, algunas de las cuales se mantienen abiertas y otras no. Es un producto barato y mal diseñado, poco práctico.

My refrigerator hasn�€�t worked for almost 3 weeks. When I call them they say they are still looking for someone to fix. They act like they could care less. Very frustrating and disappointing. I have a friend that brought me an old Kenmore he had in his garage and it�€�s still going strong. After 2 years of me having purchased my LG the ice maker quit. Now 2 years later it quit cooling altogether.

We purchased the front load washer and dryer in December 2010. The pretty red ones! What a mistake! Actually, no problems with the dryer, except it doesnt seem to dry as well as it did in the beginning. I always have to add a click or two to the automatic dry time.The washer broke this June 2011. We had Geek Squad come out, it took four weeks for them to get back to replace the drum and three other pieces that attach to the drum. Four weeks! Then it broke again six weeks later. Same thing, we tried to get Geek Squad out again and they are so hard to work with to schedule a time. They should realize people have jobs! I called Best Buy to get help and they gave me LGs direct line. She was very helpful and friendly. But then the service tech called and his first words were, Do you agree to pay for this service call? and told us it was not the drum, it was a shock absorber. He hadnt even been to the house! He just told us this by the description. He wasnt coming out until we agreed on the phone to pay for the service call. Forget it. We are going to buy a new washer tonight. It will not be an LG. Such a hassle and disappointment, $1000.00 wasted. Pretty red machine...too bad it is a piece of crap!

After installing a new LG gas dryer the dryer ran fine but there was no heat. I called LG and they said a service person would call within 48 hours. The first contact from a repair person was 3 weeks later, not 48 hours. When I declined the service (I had already paid a local service person to do the work) the LG service person on the phone was quite insistent about why I did not want service at that point and refused to accept that fact that their huge delay in time was the problem..

Horno Microondas LG Modelo LRM1260SW. Lo compré en 2009 en Best Buy por 200 dólares. En ese momento, se consideraba un precio alto para un horno de microondas de mesa. Nos dimos cuenta de que el plato giratorio se pegaba. Mi hijo miró el anillo giratorio que soporta el plato giratorio de cristal y se dio cuenta de que había trozos de tapajuntas de plástico que no se habían cortado después de que la pieza saliera de la máquina de moldeo por inyección. Así que cortamos el tapajuntas y el plato giratorio funcionó bien. Un mes después, la bombilla se fundió. Todavía no la hemos sustituido porque no tenemos la herramienta adecuada para abrir esa parte de la pared del horno para llegar a la bombilla. Entonces notamos un olor a quemado que se producía a veces cuando usábamos el horno. Olía a plástico quemado. Entonces nos dimos cuenta de que el plato giratorio volvía a no funcionar. No estamos seguros de cuándo dejó de funcionar porque la luz no funciona. Mi hijo finalmente tuvo un día libre y dio la vuelta al horno para abrirlo. Había una sección del panel inferior que se proliferó para que pudiera ser apalancada. Mi hijo quitó la sección y reveló un motor sincrónico quemado que gira el plato giratorio. El engranaje que estaba hecho de plástico estaba literalmente derretido, (de ahí el olor a plástico quemado).Reemplazaremos el motor por $25.00 y la bombilla por $8.00 e intentaremos usarlo como aparato de reserva. Pero el panel fácilmente desmontable en la parte inferior del horno indica que esperaban que este motor necesitara ser reemplazado, (obsolescencia planificada). Compré este horno para sustituir un horno Sanyo que funcionaba perfectamente, sólo porque el Sanyo tenía 24 años. Me pondré en contacto con Sanyo y determinaré cuál es su mejor horno y lo compraré. Ya no hay nada de LG para mí.

Getting the run-around, first, it took 8 days to get the refrigerator fixed. Now I cant get a food reimbursement voucher. Been dealing with this since 25 April 2019. Will never buy LG products again.

I bought LG two doors refrigerator (LTC22350WH) 2 years ago, but all shelves inside are broken now. The quality is very low. I WILL NEVER BUY LG.

Mi marido y yo compramos este lavavajillas el pasado mes de mayo de 2015 NUEVO con la nevera y la estufa. ¡¡¡Este lavavajillas es probablemente el peor lavavajillas jamás!!! Es el modelo con el 3er estante, suena conveniente ¿verdad? ¡¡¡Error!!! Es una mierda, sí puedo poner cuchillos y cubiertos en la fila superior pero deja muy poco espacio para sus vasos. ¡¡Así que cualquier vaso más alto de 6 pulgadas no cabe!! Lo que significa que tienen que ocupar espacio en el estante inferior o me veo obligado a lavar a mano. Las líneas que se supone que sostienen la vajilla no se mantienen de pie. El cesto de los cubiertos está en tres secciones que se supone que se cierran juntas, pero se deshace si se pone un tenedor en él. La gran cesta inferior se sale constantemente de los raíles. Tarda 1,2 horas en hacer funcionar una carga normal y una hora en hacer funcionar una carga rápida. La carga rápida hace un buen trabajo y normalmente hay que volver a lavar los artículos. ¡Odio este lavavajillas y el único lugar al que pertenece es al basurero! ADVERTENCIA: ¡¡¡NO LO COMPREN!!!

We purchased LG washer WT5070VC and LG dryer DLEX5170W in November 2012. Total cost new at Home Depot was $1400. They are both broken and cost of repair is $700. I contacted LG this morning and spent three hours on the phone with them. They did several diagnostic tests over the phone. They offered nothing. They did try to set me up with a local repairman and could not find one. We contacted Home Depot on our own and paid $97 for their diagnostician to come out. His price for repairs is the $700 mentioned above for a washing machine clutch and assembly as well as the dryer vent blower. These are both minor repairs and will still have this gross total to fix. Will never purchase LG again and plan to discourage others from buying as well. If there is anything I can do to further contact LG, please let me know. I have sent an email to their customer service dept following my phone call with customer service and diagnostics this morning.

Este lavavajillas me costó unos 900 dólares a finales de 2008. El motor se estropeó al año. Afortunadamente, fue reemplazado en garantía. En la Navidad de 2012, justo 4 años después de la compra, el motor se apagó de nuevo. Lo hago funcionar una o quizás dos veces por semana. LG dice que respalda su producto, pero se niega a reembolsarme las piezas o la mano de obra para sustituir el motor por segunda vez en 4 años. No puedo gastar esa cantidad de dinero en otro lavavajillas y pensaba tener este durante mucho tiempo. En cuanto pueda permitírmelo, lo cambiaré y no volveré a comprar LG.

Ive had my LG refrigerator for six years and it has been great. I like the LED lights and its quality has been amazing. I have an issue with the ice flap inside the ice maker though. However, if there is a problem, I can call LG and they can know the problem through the phone and fix it. Plus the customer service that the dealer gave me was amazing.

The most awesome refrigerator ever. I like the side by design. The look is very clean and attractive. It is great to have ice and not need to fill an ice tray. The slim style holds a lot of food like to get water from the door. This makes me thing to drink more water every time I pass by. The last several refrigerators ended with a wet mess on the food or frozen drinks. This fridge has done none of that. I like the organization of the food. There is ample room for all the items include milk in the door. We purchased the fridge because of the inner volume.

Consumers beware when purchasing an LG appliance! If you are remotely mechanically inclined and prefer to save money and repair things yourself, LG is not the manufacturer for you. A little over a year ago LG decided that they will not sell replacement parts to the general public forcing you to call an authorized service center to come to your house at your expense to repair your appliance no matter how small or simple a fix.Recently I needed to replace an $8 tumbler roller on our LG Tromm dryer that had worn and was making noise. It is about a 30 minute fix and requires a screwdriver and two wrenches. LG Canada nor any of its authorized service centers would sell me the part even though I had already removed it and was ready to install a new one. The parts are sold in the USA but every company that sells the part will not ship to Canada. My only options are to either bend to these unfair practices by LG or junk the dryer and buy a new one - albeit a different brand!

I have been very unhappy with our front load LG washer. It frequently leaves brown streaks and stains on our clothes and sheets. We cant get these stains out with bleach or other cleaning products even with multiple washes. Im sure the dollar value of ruined clothes and sheets is more than the washing machine cost! Imagine buying brand new clothes and sheets and theyre instantly ruined after one wash!Weve tried cleaning the inside of the washing machine multiple times with varying products. Weve also cleaned the soap dispenser and drain pump area. Weve spent lots of time trying to fix this, and we still get brown streaky stains on our clothes. It is very difficult to clean the drain pump filter area. It is so low to the ground that you cant get any item below it to collect the stinky water that flows out so it goes all over the floor. Were we supposed to install the washing machine on stilts?! The hose to drain the filter area has never worked. Its also very hard to clean the rubber door seal. We wipe it down after every use. It looks like some brown mildew gets stuck between the rubber seal and metal part of the door but its impossible to get to. I wish we had our old-school top loader washing machine.

Well my washer (LG wt5001cw) started making a grinding and whining noise after owning if for 2 and half years and come to find out my repairman tells me it cant be fixed and its time for a new one. Really it is not fixable? So if your washer has these issues and its this model number good luck. I also have emailed LG a letter and let them know I wont be spending anymore of my hard earned money on their products. At least they dont make any life saving devices I hope. Please do not buy their products. My repairman said that this is common with their products and they are only made to last about 3 years. He sees it everyday.

The French Door refrigerator, model #LFX25961, purchased 5 years ago, is a total piece of inferior quality plastic! All the interior shelving and drawers are crumbling in little pieces. I called LG and the replacement parts are no longer available. (No wonder, they fell apart too!) What does a consumer do?

Esta máquina rara vez consigue limpiar mi ropa. No parece tener suficiente agua para limpiar realmente. Lo peor es el moho en la junta de goma y el tambor que es imposible de limpiar. Utilizo el limpiador de bañera, el vinagre y la lejía, pero aún así la ropa y la ropa de cama están cubiertas de baba marrón. Creo que mi marido y yo hemos enfermado por el moho que no podemos alcanzar y limpiar. Nos han dicho que dejemos la puerta abierta para que se pueda secar. ¿Por qué se hace una máquina que tiene que dejar la puerta abierta (lo que hacemos) y tener que limpiar constantemente. Todavía no ayuda. No recomendaría la lavadora de carga frontal de LG.

I thought LG was a good brand name so when we were looking for refrigerators, I was drawn to the style of the French door fridge and we chose it. I wish Id looked at this site first! Exactly three years to the day after purchasing it, it shut down. My freezer was packed and everything had to be thrown out! The fridge stayed cool long enough to salvage some of the contents. Ok, so sometimes products fail, right? Their customer service is THE WORST. They could not be less helpful if they set out to do it! I called the first time and was told by a sugary sweet computer voice that they were too busy and she hung up on me!The next day when I called back I was told by the same computer that my wait would be 7 minutes. The next time my wait time was announced it was 8 minutes. Wait, what? When I finally got to speak to someone, he treated me like an idiot suggesting I didnt have it set on the right temps or didnt close the freezer door correctly. He was infuriating because he knew nothing and was operating from a script that meant he wasnt even thinking. It would have been nice if somewhere they said gee, thats awful. Were sorry. We hope to make it up to you. A friend who works in the electronics field said LG is notorious for not backing up their product. Im going to say this. I wish Id listened to my husband and selected the Samsung fridge!!! Ill never buy another LG appliance again.

Housing around ice maker dispenser of a white refrigerator has turned yellow. LG says it is cosmetic and refuses to help. This product is less than 28 months old.

I purchased an LG top loading washing machine in 2014. It is by far the worst washer I have ever dealt with. It can honestly take all day to wash a load of clothes unless I stand there to make sure that it does not stop to run more water in to rebalance the load and trust me I do everything I can to make sure that it is balanced. I would love to be able to throw it out the door.

We bought our french door fridge in 2007. First I noticed that the shelves sag, and dont seem to hold weight very well. I had to replace the door to the pull out drawers twice, and Ive just put in a second service call regarding the ice maker. We replaced it once already, for the price of $412. If we have to replace it again, we will have spent $1,000 on repairs, for a fridge that cost $2,000. I will never buy an LG product again. And if youre thinking, maybe were being a little rough with the appliance, our family consists of two adults, period.

Pagué aproximadamente 400 dólares de tarifa plana para que LG arreglara mi lavavajillas roto (2 visitas de sus representantes STEIN Appliances a partir de noviembre de 2014). Ninguna de sus soluciones funcionó, el lavavajillas sigue sin funcionar correctamente y todavía no me han devuelto el dinero. En cambio, me proporcionaron un crédito para uno nuevo de aproximadamente 450 dólares. Esto me costará, si se tiene en cuenta la nueva máquina, la entrega, la instalación y los impuestos, unos 1135 dólares. Les dije que aceptaría su oferta si me devolvían los 400 dólares que pagué por las reparaciones que no hicieron. A pesar de 2 correos electrónicos, no he recibido una respuesta (aprox. 20 días hábiles).

He comprado un lavavajillas LG LDF7774ST. Este lavavajillas no limpia mis platos. He seguido las instrucciones del manual de solución de problemas pero sigue sin limpiar mi vajilla. Coloqué un vaso que sólo utilizaba para beber agua, pero no se limpió. Salió sucio. Llamé a la oficina central de LG y enviaron a varias empresas locales de reparación de electrodomésticos, pero sin éxito (8 llamadas de servicio). En este punto, el representante de LG nos dijo a mí y a mi marido que no podían hacer nada. Insto a los consumidores a no comprar lavavajillas LG porque no funcionan. Parecen buenos pero la vida no es buena con este lavavajillas.

Mi esposa y yo compramos la lavadora de carga superior de LG con el tambor inteligente. Créanme - ¡es cualquier cosa menos inteligente! Constantemente va UE (desigual). Hay que vigilarla constantemente o desperdiciará toneladas de agua y electricidad tratando de arreglar el UE por sí sola, generalmente con resultados fallidos. No tengo ni idea de por qué los ingenieros de lavadoras no tienen ni idea de cómo evitar que un tambor gire desequilibrado. Un par de rodillos o una pista en la parte superior arreglaría el problema de cualquier lavadora. Me parece una idiotez.

Model # wm2688HWM: We bought this washer from HH Gregg 5 years ago. The extended warranty was for 5 years. The door on the front of the machine is broken or is not sealed right, 4 different times in the last 5 years. Now, it is doing it again, both leaking water and not sealing. Now, there is no warranty. I feel that LG should replace this washer due to the trouble that we have had with this $1,200 unit. I have receipts on all that was done. This is a lemon!

I bought a new LG dryer, September 24, 2020, from my local best buy. I also purchased the 5 year extended warranty. Fast forward to beginning of march 2021: my new dryer stopped working, gave me an error code. Because it was just over 5 months after purchase, i had to file a claim with lg. So, i call the lg warranty phone number and was told that there werent any technicians in my area that could service my dryer and they would look at third party techs. 4 months pass and finally someone comes out in June, 2021. He states that LG dryers have ongoing issues with their thermal fuses. He didnt have the right part with him and said he had to order it and would call to set an appointment when the part came in. About a week had passed and I called the technician, I was told the part was on backorder but i had a date of repair, July 17 2021. Tech showed up for the appointment and He replaced the fuse and the dryer worked again. 13 days later on July 30 2021, my dryer stopped working again and I received the same error code.I called the warranty department back and was told that they would contact me in 10 business days, as they had to look for someone to service the dryer. 10 days passed and they never called, after about a month, i called them. I was told that they were having a hard time trying to find someone to come out to fix their appliance. I asked them if they could send the last tech back out. The rep agreed and stated I would be called back. No one called. So I called again, this time I was told that my dryer was a lemon and i needed to wait for a phone call from another department, and was guaranteed i would hear from someone in 3 days. Another weeks passed and I called again, now each time I call, I am given a ticket number, I was told this time that nothing could be done. I asked to speak to a supervisor and was told that there were none on staff, and then was told that they couldnt patch me through to someone else... After about and hour of this crap I was told the supervisor would call me back, again. No call ( surprise surprise). I keep trying to get through to someone at LG, still having no luck and its now passing the 1 year manufacturer warranty and my time is running out to have this thing fixed, again.Lg just kept giving me one shit poor excuse after another and finally i gave up when i wad told youre outside of the 12 month manufacturer warranty, theres nothing we can do, maam . So, I called Best Buy. I explained the situation and all the bs i was going through with LG and the rep told me that LG has been having a lot of issues and they would take care of me. That was September 2021. No one has come out. My dryer is still broken.I took it upon myself and contacted the original technician and asked if he could come back out to replace the fuse again. He was able to put a repair ticket in with LG because my appliance broke a few months before the 12 month warranty ended. He came out toward the end of October 2021. He checked the fuse, because the error code the dryer was showing indicated it was the fuse, again. It wasnt, the fuse was fine. Turns out, according to the tech, I need a new wire harness and maybe a new computer? He wasnt sure, so he was placing an order for both and would call with an appointment. Its now December and the technician hasnt been back, after multiple phone calls I was finally told that the parts needed were on backorder and he wasnt sure when they would be in.I called Best Buy again today and explained the situation, again, and was told when ordering parts the company has so much time to fill the order, after that date has passed we (Best Buy) consider the appliance a total loss and she was going to transfer us to another department to get it all sorted. New department said that the technician has to come out and put it in his/her notes that it can not be fixed or is not worth fixing. Then and only then can the dryer be considered a total loss, and then they will replace my dryer with a new one.. another LG. I explained, in the nicest way possible, I do not want another LG appliance. I bought this one brand new just over a year ago, Ive been able to use it maybe 6 months total. I have had nothing but issues with the dryer and the companys customer service. I have 4 children ( ages 15, 6,3 and 2),we need a working dryer. We need something reliable. I would much rather have them take this junk out of my house and refund my money. It has been called a lemon many times, not only by best buy reps but also 2 reps that work for LG. Its a massive inconvenience to have to bring laundry to a laundromat everyday to have it dried.. I get 27 minutes of drying time for $1.50. Because I am potty training 2 toddlers, have 2 in school and my partner is an ironworker, we do a lot of wash. I spend between $10 and $15 every 2 days at the laundromat and about $20-$30 a week in gas to go back and forth to the laundromat. Thats A LOT of money to be dishing out because LG doesnt stand by their products. Money that could have gone on a couple new appliances, bills etc. She, the CSR, said she was transferring me to the lemon claims department. The man I spoke to basically told me that unless i file a civil claim against the company and a technician says that I have a faulty dryer, the only thing they ( best buy) can do is replace my dryer with a used LG dryer of comparable value. Which this dryer now isnt worth a damn thing. I am so annoyed with LG. Im annoyed at the fact that i spent almost a grand on something that LG says would last 10-15 YEARS. it didnt even last 6 months!Now i have to waste more time on monday calling LG, best buy and the technician and ask them to email or snail mail me all the paperwork and notes for the last year, so i can bring it all to my attorney. I have had enough of that company and their appliances. I will never purchase another product with the LG logo.

Updated on 06/22/2020: I spoke with Loretta, angelic on 6/9, spoke to Britney on 5/15/20, spoke with Charlie on 5/27. I spoke to a supervisor Abigale on 6/9 & spoke to another supervisor Kenisha on 6/10. I have spent $20.00 per day on ice, 29 days... We lost over $925.00 of food. I bought 2 large coolers at $60.00 each just to keep some food in house with buying ice every day. I spent $100.00 for a company to come out to find out what the problem is and what our LG 3 year old product needs. I have spent an entire day home for your so-called repair ppl from TNBS to service our unit on 5-25 no one showed. Wasted an entire day from work and that cost me $850.00. So I�€�m out of pocket. So I�€�m out of pocket almost $ 2500.00, how are you going to handle that situation. Plus my wasted time, gas getting ice, on the phone for hours day after day. I�€�m sure if you ppl at LG had your act together you�€�d find my information. By the way your employees don�€�t care and your compressors that you install on the new machines are already 10 years old. Your corporate office and president has no clue on treating clients properly. It�€�s beyond my comprehension why and how a company of this size survives with this type of attitude. So tell me when I�€�ll be reimbursed for all the damages? Having my dad on home hospice care made this situation beyond unreasonableOriginal Review: We bought our LG in Oct 2016. Worked fine up until May 15 2020. Compressor stopped. Had independent service person confirm & write report. Cost me $100.00. Called LG for over 3 weeks to get some to repair. Wrote a letter to the President of LG, no response. I have 5 people in our home, including a dad on home hospice care (I even explained that to every person I spoke with. Absolutely Zero customer no service, NOTHING). Finally after 4 weeks (and using 2 large coolers and filling/buying ice EVERYDAY) I called again, finally got through and got an appointment for a week later. Per the tech, LG doesnt care about issues, after the sale you can go pound sand. Typically his route consists of MANY people with fridges not working 3-5 weeks. Nice guy but he works for one of the worst customer care serviced I have ever experienced in my life. I wouldnt buy & LG product if someone paid me.

I chose to purchase an LG refrigerator over other brands because this brand had what I was looking for at the time. LG has met my expectations. I would still consider purchasing an LG brand, but I would consider getting a different style. The features that I like most about the refrigerator is that it has a built in freezer, as well as an ice dispenser and water dispenser. I like to be able to have my fridge produce ice rather than going to buy ice or having to make it with a tray. The features that I dislike about the refrigerator is that after a while, the freezer component becomes very noisy when you open it. Another feature that I dislike would be that the ice dispenser becomes very frozen and the ice gets stuck together and I have to break off the ice pieces individually.

My 2.5 year old LG refrigerator Model LFX 25978ST/00 stopped working--first ice machine failed, then freezer and then finally entire fridge--lost all my food. Called an appliance repair and they tried replacing a $150 motherboard they tested and determined had failed. That did not fix the problem. Conclusion was the compressor was also failed. LG guarantees its compressor for 10 years, BUT, only deals with certain repair centers, so I was already out $200 and needed to call one of only two LG-affiliated centers in my area. One quoted me 2300 for labor and said the repairs rarely last and I should just buy a new fridge. Another quoted me 300 for labor, but demanded an advance before scheduling the repair and said that ordering the part and scheduling could take up to 2-3 weeks. What is obvious, having read MANY similar accounts, is there needs to be a class action lawsuit against LG. Furthermore, there needs to be much more attention to quality control, parts have to be made to last longer and all of us are going to have to pay more for our appliances and/or those profiting at the upper echelons of these companies are going to have to share the spoils with their workers to fabricate better products. My GE fridge bought in 1980, lasted 30 years. Should have had it repaired and paid the price for higher electricity vs tossing three refrigerators in a landfill that are energy efficient but, doing nothing other than cluttering the earth.

Tengo una secadora LG y el tambor tiene una gran grieta en él y leyendo hay un montón de estos agrietamiento también. El mío ha desarrollado una grieta y llamó para ver sobre el reemplazo y me dijeron Tengo que comprar un nuevo tambor para él y el tambor me costaría $ 110.00 más el envío. Parece que tenemos que reunirnos y contactar con un abogado y ver la posibilidad de una demanda colectiva. Debido a que el producto no se sostiene. Hazme saber lo que piensas.

The compressor went out on this top end refrigerator (lglmxs 30776s/01, on sale for just under $2700 ) at 2 years and 2 months-the parts were under warranty. It took 6 weeks and 2 days to get it fixed, and many, many phone calls to LG! Their consumer service twice referred me to repair companies that could not come through (you had to use their referrals under warranty), and when they couldnt get the job done, you had to wait another 5 business days to let them respond, then you had to wait another few days for them to find a location of another repair shop. This was getting old so I got Home Depot (where I bought it)) involved to put pressure on them. Finally LG let me find my own repair shop and it was fixed! OVER 6 WEEKS LATER-a near $2700, 2 year old refrigerator, by the way the labor was $700. NEVER another LG product for me!!!

Within the first year of owning a new LG gas range, the 5 burner control knobs were breaking where the knob slides onto the shaft of the gas control mechanism. I tried repairing it myself and it worked for a while, but now they are so bad they need replacing. Why can it not be made of metal? This simple solution would solve the problem. While searching various parts replacement sites, the knobs are over $70.00 each to replace. 5 x 70 = $350.00 for knobs? Is this customer service and support after the sale? I am so disappointed in the quality of these knobs and the expense to replace them that I may replace the whole range on principle and never purchase an LG product again, of any type. What happens when I put the new knobs on and they crack and break? Another $350.00 in todays dollars for knobs? I dont think so. I have checked around and there are no replacement knobs of better quality available. LG needs to get their act together.

We just bought our LG refrigerator and sometimes we close the refrigerator door the freezer door opens. Sometimes it closes itself. Sometimes it stays open. Im thinking this is a poor design. Buyer beware.

Potential fire - The refrigerator light stayed on after the door was closed and melted the entire temp control unit, which also houses two light bulbs. We smelled smoke and determined it was the unit mentioned and disconnected the light bulbs.

My washer is 1 1/2 years old. Just before it went out of warranty, I noticed the bleach dispenser was starting to rust. I called LG and was told not their problem and if I want someone to look at it I have to pay for a repairman. I told them NO WAY. I would be glad to send pictures, still they said no. A couple months go by and I start to notice rust spots on my clothes so I called back this time. I was told there was a recall and they would fix that first then look into the rust problem. Repairman comes and just like everyone else did not fix the unbalance problem. I insisted on him taking pictures of the now very rusty bleach dispenser. After many calls, they finally agreed to fix. Well see. They are due here this Friday. This machine is junk!!!! I welcome a class action suit!!!!!!

We purchased a condo 2 yrs ago with a Kenmore French door refrigerator. We found out the fridge was made by LG. Shortly after moving in the refrigerator quit working. We lost a lot of food. It took forever to get a repairman out and had to spend money on eating out and take out food. We were told it was a computer part and it would takes weeks to get the part. Literally we went the entire summer without a fridge. It worked for a while and now it is not working. Was told by a repairman that LG is the worst fridge anyone can buy. He has many calls on this brand (LG)... We lost more money on food bc we had to unplug fridge for 48 hours and plug in for another 24 to get to temp. It held temp for 5 days and is breaking again temp in fridge. Now 57 & climbing. Will never buy LG anything. Please advise if CLASS ACTION SUIT.

LG WASHER WT5001CW SERIAL 006KWWZ00297 - We purchased this EXPENSIVE washer in December 2010 before my auto accident and I had a great job. We loved it while it was working properly!!!! Now 4 1/2 years later, I am disabled and my wife of 32 years left. I live on very little thru no fault of my own and now this washer has been down for 5 weeks. Approx a year ago, we started having trouble with excessive vibration thru all cycles. This machine does not have an agitator and is a top load wave force washer. We called LG and found out it was under recall. LG sent techs out and changed out the main computer board free of charge. We noticed that the cycles got longer and we still had a vibration although it was better. We were told that it would get better over time. It did not so we just lived with it. Then 5 weeks ago my daughter came to wash clothes for me. During a rinse cycle, it sounded like the world came to an end. Upon inspection, the entire pulsator assy. came apart (bottom plate, center cap and center bolt) and hit the glass top. After dealing with LG multiple times, finally, a tech was sent out. It was the same guy who had previously change out the computer board. He got on the phone with his company and scheduled a repair tech. A week later, he shows up wanting an upfront payment (NOT!!!!!) so he left. I called LG. Now they say there is no record of our contacting them. I have begged these folks for help. Finally I got a number of an authorized LG repair person locally. Now it seems that the main bearing has gone out and most likely for what its gonna cost to fix this washer is over half what I paid for it - SERIOUSLY????????? The machine is 4 1/2 years old and if this is what service and longevity LG products now have, then I have bought my last one - I can go back to a brand new standard washer for what it will cost to fix this thing. SHAME ON YOU LG!!!!! I understand all things can break down, but your customer service is now CRAP.

Compramos una casa hace 3 años con todos los electrodomésticos LG nuevos. Recientemente, nuestro horno, que usamos poco, empezó a hacer un ruido extraño. Al encender el horno para hornear observamos un agujero derretido a través de la parte trasera del horno con llamas disparando en el horno similar a una antorcha. El horno tiene instalado un software de solución de problemas y, por lo tanto, descargué la aplicación en mi teléfono móvil, pero después de numerosos intentos no funcionó. Nuestro refrigerador LG también falló en marzo bajo garantía y ahora estoy 5 semanas tratando de conseguir LG para honrar su garantía después de una factura de reparación de $ 1150. Han pasado 10 días desde que envié toda la documentación a LG a petición suya y no me han contestado nada, nada, nada. El horno estaba fuera de la garantía de 1 año y, debido a la naturaleza del problema y al software defectuoso, compramos uno nuevo por 1050 dólares. Entre los dos electrodomésticos LG nos ha costado 2.200 dólares en 2 meses. Si alguna vez obtengo algún reembolso de LG hacia el refrigerador voy a revisar mis comentarios para reflejar su posición detrás de sus productos y su garantía. Después de tantas comunicaciones de ida y vuelta simplemente no sé si LG es de fiar o juega con los consumidores - Próximo voy a actualizar todo el mundo en la situación del refrigerador si escucho finalmente de LG.

LG HE takes less time to dry clothes. Uses less hot water. I like the front-loading washer and dryer better than top-loading ones. They were somewhat on the expensive side, but worth it. LG has an innovative motor that will last longer because theres less motion involved. I like the pedestals as well. Ive had absolutely NO problems with either the washer or the dryer, and no missing socks! Mine are full-size side-by-side units. There are many cycle options for each: water temperature for wash and rinse, type of material, intensity of spin cycle; the dryer allows for both timed and sensor drying.

I purchased the LG HE top loader (machine # WT 4801CW) in December 2011. It has never effectively cleaned a single load of clothes. Shirts come out of the wash still smelling of perfume/cologne; sheets come out with large dry spots where they never got wet. Washing in cold or hot water does not matter, nor does setting the washer on the highest level for soil and the extra high level of spin speed. I do not use a clothes dryer, so I use fabric softener but the clothes are so wrinkled even if I remove them the instant the cycle stops that every single item would need to be ironed. Even when washing very small loads (one pair jeans, 2 shirts, 2 pairs socks) there are dry spots on the clothes until the final rinse cycle, so they are obviously not getting clean. This machine will not remove any stain at all, no matter how minor. It also takes over 60 minutes to wash one load and has increased the number of loads I do a week despite having a much larger capacity than my previous washer. Luckily, when we bought it at Best Buy, they provided a 30-day return policy. My new washer will arrive this weekend. Im back to a front load Frigidaire, which is what I had before. I never had a single complaint about that machine. It lasted 18 years and never had a single service call, cleaned every single thing we ever put in it, and was very inexpensive to operate as well as having a much more reasonable price than anything else we saw on the market.

LG sold as Kenmore Elite Model 29002 - I bought a top-load washing machine in April 2012 and loved this machine. Then, I receive this �€�must do recall�€� on the washing machine, and I took care of this service on February 28th. Well, that was the biggest mistake of my life. I hate this washing machine. It takes hours to wash a load of wash. It continually gets unbalanced while trying to spin and then starts to add water and try again. This becomes continual and you never know when your wash is going to be done. The express wash of 35 minutes ended up to be 75 minutes yesterday. Tomorrow it could be another time, and the day after that, another time. If you are not having issues with your machine, skip the recall service. I am wasting my time, my clothes are getting worn out from continual washes at one time, and my electricity bill is going up. Plus, I have an expensive washing machine that is probably soon going to the dump because I know they are not going to give me my money back.

Worst refrigerator I have ever owned and worst company customer service I have ever experienced. Refrigerator and freezer ($2600, 2 years old, and $500 food loss) failed to cool in October 2013. Had a third party warranty so called them. They sent a tech who said it was the compressor and could not fix it due to the fact that it was covered under LG warranty. Finally got an LG tech to come out only to tell me the same thing and said they needed to order a new compressor that would not arrive for 6 to 8 weeks because it had to come from Korea! Got help to convince LG that they were obligated to have parts available within a reasonable time per trade agreements. Miraculously, they found the part within 2 weeks. Tech came out and installed the new compressor, got the refrigerator running and left. Later, the compressor started getting very loud. I called and complained and was told it was normal. Im here to tell you that it was NOT normal and sounded like a diesel truck idling in my kitchen! After several more phone calls to LG, and speaking with several agents and supervisor with varying degrees of rudeness, I decided to investigate and found that LG had installed the wrong compressor. It took me 2 months to resolve this with LG fighting me and telling me that I was most certainly wrong with my facts. At the vice president level, LG finally acknowledged that they had in fact supplied and installed the wrong compressor. Another compressor was ordered and a tech finally came out and installed it. A couple months later the refrigerator stopped cooling again. I spoke with several LG personnel again to convince them that a tech needed to come out again. Finally about 2 weeks later a tech did come and verify once again that the compressor was bad. Long story short, another compressor was installed and failed again within a couple months. I then began requesting a replacement or refund. This process was a nightmare filled with rude and uncooperative LG personnel, along with 2 more tech visits that were apparently aimed at disproving my claims. In the end, LG refunded my money, but did not reimburse any food loss. The entire process started October 2013, and ended in April 2014. I have never before experienced such pushy and rude customer service as I did with LG. I know that if I had not been as proactive and persistent as I was in seeking a resolve to this matter, I would have received nothing from LG! They are the worst company! I unfortunately own a couple more newer LG appliances, and hope every day that they continue to run. I will probably just throw them out if I have issues with them rather than deal with LG. I will never again buy another LG product.

Loved my French door refrigerator. Today, noticed freezer not too cold. Cleaned back of fridge, nothing changed. Went on website, said contact service. Put in zip code, gave me a service place 30 plus. Ike�€�s away. Called repair service under 5 miles away, only to be told I am the second customer TODAY with this fridge problem. �€�Very common problem with LG. They knew they had issues with the compressors.�€� Well, I am grateful my 2004 Kenmore fridge is still working fine, no repairs ever, because all my food is in there now. Told compressor will take a few days... Have an LG dishwasher have no issues. Guess what, no more LG appliances for me. If they knew there was a problem, step up and fix it. I think that�€�s all we would expect. Stand behind your product. Do the right thing. Fix the issue and pay for all expenses not just the compressor. Your fridge was not cheap!!!

We had a terrible experience from start to end. Took a month to fix the refrigerator/freezer. LG did not follow through several times during the process. Life is Good for LG. Not it�€�s customers. Put in a food loss claim over a month ago, still waiting for the check.

The refrigerators main CKT board failed (blown fuse) 7 months after purchase on 3/12/2009 resulting in spoiled food. LGs authorized repairs first repair was to jump the fuse. After complaints, I received a new board, which the repair facility installed. I kept the old board. Last week the start relay on the compressor failed also resulting in a loss of several hundred dollars in food. Contacted LG and they referred me to Encompass after I received the so-called replacement relay from Repair Clinic. (It had 2 terminals that plug into the compressor and was not the correct part, which is a 3 terminal device (relay/OLP) with 2 receptacles on the opposite side for the start capacitor and 2 spade connectors for the power (line and neutral). (An easy repair if you have the correct part.) Contacted at least 3 other part suppliers including Encompass and all had the same information and same wrong part. After spending $1600 for this appliance and losing hundreds of dollars in spoiled food and many hours trying to contact LG technicians, I have temporarily hooked up a Supco 3 in 1 (relay, OLP, and the original capacitor). I am a retired physics and electricity teacher (41 years experience) and I think their support is terrible. I wouldnt recommend this company to anyone. The pictures submitted show the original relay, the two replacement parts (relay and overload protector), manufacturers tag and receipt).

If you remember pinball machines... I only need to say TILT... there are terrible load balance issues. The machine bangs and moves about. Ill add that the dryer is no better... It is LOUD! So very disappointed...

I purchased this LG refrigerator on 7/9/2014 delivered it on 7/15/2014. From day 1 the fan made terrible noise. Called LG 2 weeks after I bought and they make you do that self diagnosis. The customer service person on the other end after being on the phone for 55 minutes tells me there is nothing wrong. I hung up and decided to live with it. After about 2 months of that then I started having trouble with the ice maker not making ice again. I called to be told to do that diagnosis then they tell me that I dont have enough water pressure for the ice maker but it worked with the water pressure to that day. And they tell you if they come out and its what they said they will charge you for the service call. Well again I gave up. A few more months go by and now the freezer will not freeze my food and I lose a whole bunch of food. I call. They send someone out that tell that I am leaving the freezer door open but they replace the grill assembly in the freezer that lasts for another month. Again the freezer stops freezing and they send someone different. Same thing is told to me. Im leaving the door open but again he replaces the grill assembly. Well that only lasted a month. Now the freezer, ice maker and the fridge are all not working. I call again on a Thursday. I have lost everything in the fridge and freezer. They call the repair guy who cannot come out for 7 days. He shows up to tell me he now needs to replace the main board and defrost control and that will take 3-5 more days. No refrigerator for 2 weeks and LG tells me thats the best they can do. How many times do you have to have something repaired before they give you a new working one?

December 15 - I took delivery the LG gas range, opened it as the delivery truck was leaving (they did not install it) and I noticed the interior glass was not seated properly and had a small crack. The delivery truck had just pulled away, so sending it back at that moment wasnt an obvious option. I immediately called Home Depot, who gave me the LG customer service number. In my first call to LG, they immediately offered me a compensation check to have a repairman fix it. I agreed to this. Then LG transferred me to their parts and repair dept. The person in parts and repair said it couldnt be repaired, because it was not installed yet, even though it is just the oven door. At this point LG customer service number was closed for the day.December 16 - I called Home Depot service back first to get help. They personally called LG and had a ticket created in the LG system for replacement instead. They said in about three days I would get a call to schedule the new range delivery. December 21 - I hadnt heard from LG yet, so I called them. They said a manager there had cancelled my replacement ticket without calling me to let me know(!), because I had been issued a damages check, and I could no longer get a replacement. I explained that LG Parts and Service told me I could not have it repaired, because it wasnt installed. LG said they would send an independent technician out and they would decide whether it can be repaired without installation. December 26 - Technician is no call, no show.December 27 - Technician comes out, tells me LG will probably just issue a replacement, he has to submit a claim. He will call me in about 3 hours with an answer. I dont know what this means for the damages check they were going to issue? December 29 - I start calling the repair company back for an answer. I talk to someone there 1-2 times a day thereafter, each time they say they dont have an answer, but will in a few hours. January 5 - I give up, the appliance repair service isnt calling me back. I call LG, say I dont think a claim was ever submitted on the oven door. The notes in the system at LG now seem to indicate I was in the process of a replacement, rather than repair? NOW, three weeks later, they say a replacement *can* be done (I am not confident I will receive the damages check anyhow). I am fed up, I tell them I want that damages check at this point, so they will have to find another company to repair it.They transferred me to LG parts and service. I asked parts and service if they can simply send me a new oven door, and I will send the old door back? There are two metal clips that hold the door on, you just flip them up and slide it out, I believe its designed this way so you can take the door off to clean it. They will not let me handle this. I am given the name and number for a new repair company, and told they will be in contact with me ASAP. The new repair company hasnt contacted me yet, and isnt answering their phone right now. Both repair companies have very low ratings online, complaints through the BBB as well - though with something this simple, I dont really care - as long as they can repair it quickly. That doesnt appear to be a possibility. The LG repair and service escalated my request, which was supposed to lead to a callback from an executive team within 48 hours. They never called back.January 8 - The Twitter account for LG helps me in a direct message, which was more effective than any phone call I placed. They arranged an LG employee technician in my area to repair the oven door. The Twitter account person said it was requested the parts be pre-ordered, repair date is January 15. January 14 - I installed the oven in preparation for arrival of my new oven door parts. January 15 - The LG technician calls and says we have to reschedule because of a back injury. 1/19 was my new date he gave me... But then I asked if he pre-ordered parts. They were not pre-ordered. The technician checked stock in your system for the door glass. There is no stock available on the door glass, he doesnt know if there WILL be stock on the door glass in the near future, but he has put the order in now. He said to check back in two days for a status whether there will be glass.I made a big mistake installing the oven beforehand. I followed up with the Twitter account person, who was helpful again, but said the system indicates he has not ordered the glass yet. January 17 - The second outside repair shop, which I never was able to get ahold of, showed up at my house while no one was home, called me and said they were there to fix the range! They said LG (India call center, parts and repair) set up the appointment date and time. No one from LG called me about there being an appointment scheduled. I told them I have a factory tech already scheduled, they didnt have parts to fix it anyways.January 19 - When I check the online status, the technician still has me listed as a scheduled repair today. However, the status of the parts are still back ordered days later. How are there not parts available? 5 weeks as of today. Update: spoke to tech, parts are back ordered until at least the end of February. If the parts and service had told me this 5 weeks ago, the first time I spoke with them, I wouldve demanded a new oven. I assume I will be able to get a new oven, has not happened yet though.

Mi combinación de lavadora y secadora LG, apilable, es nada menos que fantástica. Utiliza una pequeña cantidad de agua para hacer un muy buen trabajo de limpieza de mi ropa. No sólo la ropa de todos los días, las toallas, las sábanas, las mantas y las chaquetas. La máquina es extremadamente silenciosa y tiene muchas características que me permiten adaptar la máquina a lo que estoy lavando. Nunca había tenido una lavadora de carga frontal y esta me ha servido muy bien durante los últimos 15 meses. Siempre dejo la puerta abierta y nunca he tenido ningún tipo de problema de olores. He leído que algunas veces las lavadoras desarrollan eso incluso cuando se deja la puerta abierta. Eso no ha sido un problema y no preveo que sea un problema. Espero que mi LG me siga sirviendo dentro de otros 10 años.

Comprado estufa (LRG30357ST) de una tienda de electrodomésticos en 2009 andamp; no tenía problemas distintos de cromo falso en sobre precio perillas arrugando de calor, hasta este año, 2014, cuando botella cayó de mostrador andamp; rebotó en el vidrio exterior de la puerta, rompiendo el vidrio. Pensé que podría ser una solución de bricolaje andamp; comprado el vidrio templado de **. El vidrio resultó ser demasiado largo para el proyecto. Después de mucha frustración, llegué a la conclusión de que debido a que el vidrio fue originalmente pegado a la parte interior de la puerta (con soportes para soportar el peso del vidrio) que es imposible conseguir SOLO el vidrio. Tengo que comprar una puerta nueva, mientras tiro o reciclo una puerta en perfecto estado (menos el cristal) por valor de 335,00 €. Quiero decir, vamos LG, algunos de nosotros tenemos algo de inteligencia. Y ya que está fuera de garantía no voy a recibir ninguna recompensa de ellos andamp; odio usar el seguro de hogar (deducible es mayor que la puerta). Por lo tanto, estoy frustrado por no ser capaz de obtener sólo el vidrio. Probablemente se quedaron sin esas piezas en la planta de México donde se fabricó. Y la persona del número 800 de LG. Bueno, ella es un pedazo de trabajo. Tiene un trabajo, tiene un guión yamp; ¡no le importa porque a LG tampoco le importa!

I have been reading many of the disturbing complaints in this forum regarding the LG washer recall and can only add to the frustration expressed here. My parents purchased one of the models that has been recalled (WT5101HV Serial No. 007KWYP02018), about 18 months ago. The machine was acting up, and they just got the letter about 2 months ago. We called LG and scheduled to have a technician come out, and they did the software patch download. This was a joke! It did not fix the problem, instead it only perpetuated it. Now, instead of the wash load spinning rapidly out of balance.... it spins much more slowly and still out of balance! In addition, the wash and rinse cycles still do not work properly. The machine starts the normal wash cycle, and never drains any of the soapy water! Instead, it keeps adding more and more water (just like before). It only drains all of the dirty soapy water (very slowly) at the end of the Full wash/rinse/and softener cycle. And it never properly spins the wet clothes to remove excess dirty water. This process takes 3 times as long as before, and the clothes never come out totally clean. A simple load can take all day to complete! They are ready to Dump the unit in the ocean! Does anyone know if there is any kind of class action or formal legal group that is trying to get LG to make customers whole?

My LG refrigerator went out after 1.5 years. Got it from Home Depot Evansville Indiana. Called them first. They gave me the LG number. Called LG. They gave me a case number and approval number?? for no charge to fix its parts. Repairman they sent just looked at the model and serial numbers and said these cant be fix. He said LG has a lawsuit against them because they cant be repaired. He left and was to call us back. No call ever came from him. Called LG back. Told Richard (same person I spoke with the first time). He again said as before no repair person in our local area. He will notify their scheduling department again. Would take 1 to 2 days to get back with us. Still No Call Back. NEVER BUY LG PRODUCTS. Attorney time!!!

The LG steam washer I purchased about 3 years ago has been problematic and I would strongly advise against purchasing one of these units. The malodorous tub in this front loader is likely secondary to the water retention within the gasket Despite leaving the door open to dry, something unnecessary in any top loader, the musty black mildew persists! Obviously an engineering design flaw, the tub cannot empty completely. Despite leveling this machine on a concrete floor with the drawer pedestal, the machine shakes and rattles and dances over the concrete floor. The machine will never stay in one place despite attempts to keep it there irrespective of load weights. This machine is a piece of junk and LG will not listen to these complaints. Waste of money should have bought the Miele. All of their products are superbly German engineered! Please enlist a class action suit. The trailing entries are testament to the litany of problems.

Estoy actualizando mi comentario para indicar que me puse en contacto con LG por correo electrónico a través de su sitio web, preguntando si hay algún complemento en los tiempos para utilizar el estante inferior de manera más eficiente y evitar que los artículos más pequeños se caigan. No he recibido ninguna respuesta de LG, y al leer reseñas similares sobre las otras marcas que había contemplado, sólo me estaría costando más dinero por los mismos problemas, además de otra tarifa de instalación desde entonces. Al menos compré este lavavajillas en una buena oferta. Lamentablemente, me doy por vencido y ya no disfrutaré del reto de meter fácilmente tres días de platos y artículos varios en mi lavavajillas.

The 10 year warranty LG highlights on their compressor is misleading. We spent $2300 on an LG French door refrigerator in late November 2015, it stopped cooling in February 2018 (26 months). Two techs found the compressor failed. While the part is covered, the $600-$800 in labor is not. After reading other nightmares, we opted to buy a new fridge (NOT an LG) and contact an attorney. I would not recommend LG refrigerators nor will I ever buy an LG product again.

My LG LGX2590ST French Door is the WORST refrigerator I have ever owned. The ice maker takes forever to dispense. The doors are so loud when they close, the lights stays on when doors are closed. In my opinion LG stands for Lousy Goods.

I purchased this black refrigerator in Aug 2012 from Home Depot, Nashua NH. I noticed (especially the last year or so) that on the outside door, under the control panel/water & ice dispenser, that there was leakage of what seemed to be rust-colored liquid (?water). This has corroded the surface under the control panel & dispenser. I wrote to LG twice, knowing it was no longer under warranty, asking what I could do to repair this or what seemed to be causing this. The response from LG is below:As much as I want to help you regarding this issue, I wont be able to. Manufacturers warranty is designed to take good care of any failures in the early life of the unit. Aside from the one year warranty, there are also parts thats covered for 7-10 years like the Sealed System. After this will be expired, you would be responsible for any repair or replacement part for the unit that is not cover under warranty. If the unit was purchased 2012, this is already out of warranty. I apologize however we will not be able to cover the issue on the control panel. I wish I had a more favorable answer. But we thank you for letting us know your concern.

I am on my second refrigerator since my first one failed and they replaced it. Now I am waiting on a repairman to look at the new one. What a pile of crap. When you phone they tell you to unplug the fridge for 3 to 12 hours then plug it back in. How stupid is that. What if I was on vacation. Totally unreliable.

No compren nunca una lavadora o secadora LG. En dos años, mis dos máquinas de carga frontal dejaron de funcionar y LG no cubre ninguna de las reparaciones. Ahorren el dinero y compren algo que valga la pena. Estuve en espera durante horas con el servicio de atención al cliente, y cada agente con el que hablé tenía una respuesta diferente, que siempre terminaba con Nos pondremos en contacto con usted en 48 horas, lo que nunca ocurrió. Hablé con la gerencia, que me puso en espera durante otra hora y terminó con Lo sentimos, no podemos ayudarle. Todavía tengo una secadora que no funciona.

I needed a fridge at the time it seemed like it was it the best quality fridge out there for the initial price so I really cant complain. It really does run well and efficient. The ice machine is my favorite part. Also the fact that it is a stainless steel appliance means it is easy to clean and just be wiped off for a fast and easy finish. Its an ok fridge all around but the cons would be it smudges easily. I have kids so that is a big concern with me since I dont want people coming over to my house and seeing a dirty fridge people would think Im a slob who doesnt clean my own house. Also the ice machine can be pretty loud but all around its an ok fridge so I dont have any major complaints.

I bought a LG front load washer, at the most, five years ago. It started making a horrible sound when it spun. My repair guy accurately referred to it as like a train. He said that the main bearing has gone out. He told me to get a Whirlpool next time. I asked him if he has seen problems with the LG washers and he said yeah, they arent lasting as long as they should. Given that I am out of work and also cannot get to a laundromat, purchasing a washing machine is not something I look forward to doing. So we are going to keep using it until it completely freezes up. I am extremely disappointed in LG and just hope the LG dryer will continue to function.

Had issues with knobs - almost got burned. Very expensive stove. Cannot bake in oven. LG company is joke. Called over a two year period - get the runaround. Terrible to deal with. Now we have a stove I cannot use. Paid almost two thousand dollars for it. When we call it�€�s at least one hour on phone!!! No results. Wish someone could help us. We cannot afford to buy another stove. Don�€�t buy from LG.

Compramos un precioso frigorífico LG hace unos 10 años.... ¡¡LG se jacta de que su refrigerador dura 20 años!! ¡Ahora tiene 2021 años! Nos dimos cuenta de que la comida en el congelador no estaba congelada. Llamamos a los servicios de reparación de electrodomésticos y nos enteramos de que el compresor no se puede sustituir porque LG ha dejado de fabricar esos compresores. Llamamos a muchos centros de reparación de electrodomésticos y todos obtuvieron el mismo resultado. Esto es ridículo y sólo duró 1,2 la vida que presumen y anuncian!!? ¡¡Publicidad falsa!!

Compré mi gama eléctrica LG (sin gas en la cocina) y me encanta. El horno manejó toda una cena de Acción de Gracias, los quemadores de punta lisa son precisos en el calor andamp; limpiar fácilmente, ya que las superficies de acero.

El microondas LG sobre la gama MODELLMV1683ST dejó de calentar. Este electrodoméstico fue fabricado en abril de 2014 y lo compré en Home Depot en mayo de 2014 y en junio de 2015 ya no calienta. Me pueden ayudar?

I will never buy an LG washing machine again. They are the worst. Two different internal parts broke and LG would not cover it, plus they hung up on me three times. Total cost for both parts to fix was $310, installed by another company not affiliated with LG.

The large right front element on my LG model LSC5622WS electric range turned on by itself and will not shut off. The stove was purchased in Sept of 2007 and the warranty has ran out. I noticed on the internet that there are other people complaining about the same thing. LG customer service was very rude when I notified them. I had to unplug the stove. I cannot use it, fire hazard!

My refrigerator is 4 months old. Recently we came home to a strong acetone smell in the house and noticed that appliance was not cooling. Called LG for warranty repair and they set up a service visit for 2 days later. I called the service company 3 times that day to confirm, left messages without hearing back. Missed one day of work. Called LG that same Friday and was told to a service company would come out the next Monday (3 more days with no fridge). They arrived Monday and determined that there was a Freon leak in one of the coils. They ordered parts. I then called LG and requested that they replace the 4-month old appliance and they refused. They said that the repair service would have to label the unit unrepairable. The parts then arrived on Wed. I called the service company and they came out in Thursday to complete the repair (3 days of missing work). After the repair in Friday, (9 days without fridge) the acetone smell continued for several hours. The freezer never really kicked in. I am now attempting to set up another service call. DO NOT BUY LG APPLIANCES!!!

Tengo una secadora de carga frontal LG (modelo DLEX3857W). El filtro de pelusas original de la secadora se deformó, supongo que por el calor de la secadora. No quedaba plano, lo que provocaba que la ropa quedara atrapada en el filtro, sobre todo la ropa con tirantes finos, como camisolas, etc. Sin embargo, en un ciclo, un camisón sin mangas quedó atrapado, lo que rompió la esquina del filtro, así como un trozo de la guía del filtro. Compré un nuevo filtro de pelusas LG y sustituí el roto, pero nunca quedó plano en la esquina de la guía. He tenido 5 camisolas, 3 camisones, y ahora una sábana bajera destruida debido a que se desgarra al quedar atrapada y retorcerse alrededor de la parte elevada del filtro. Hice una queja en el blog del sitio web de LG, pero mi entrada fue rechazada porque no cumplía con los requisitos de publicación - No puedo entender lo que no cumplía, excepto que la pregunta que hice se basó en el hecho de que había leído varios blogs donde la versión de Kenmores de la misma secadora ha tenido un retiro del mercado debido al mismo problema, y pregunté si había un plan de LG para el retiro. También he enviado un correo electrónico a LG directamente, sin respuesta hasta el momento. Hay MÚLTIPLES quejas en línea en diferentes blogs, que es donde encontré un enlace que recomienda la sustitución de las 3 partes - el filtro de pelusa, la guía del filtro, y la cubierta del filtro de pelusa. Encontré todas las piezas en Amazon, con más quejas del mismo problema. Por qué tengo que gastar 60 dólares por unas piezas que parecen ser un defecto desde el principio.

Lg realmente necesita mejorar la calidad. He experimentado sólo la basura que viene de LG. Estufa Lg, roto después de 3 años de uso. ¡No debería necesitar una válvula de gas de 300 dólares y un encendedor de 100 dólares, ya! Soy un técnico de servicio. El extractor del microondas Lg no alcanza los 400 cfm (necesarios para la estufa de gas) y va más lento cuando se enciende el microondas. ¡Basura! El medidor de flujo de aire sólo lee hasta 260 cfm con una transición para dirigir el flujo de aire a través del medidor. El refrigerador, tiene que abrir ambas puertas para abrir los cajones para verduras. ¿Qué tal si alguien intenta limpiar este frigorífico? Se tarda casi un día en desmontar el frigorífico para limpiarlo. Despedir a ese diseñador, probablemente no podría diseñar una salida de una bolsa de papel. Lg ductless split ac. De nuevo, ¡una basura! Mal diseño. Voy a compartir mis experiencias con la basura que su empresa está poniendo. No soy un usuario feliz de lg, Richard. Estufa de gas lg, nevera lg, microondas lg y split sin conductos lg experimentado. ¡SIMPLEMENTE NO COMPRE LG! Las piezas son demasiado caras. ¡También no es fácilmente disponible! Demasiados problemas en el diseño para mencionar la nevera. Estufa de gas está muy mal diseñado. Muy barato. ¡Estos productos simplemente se sienten BARATOS! ¡Y son productos baratos, baratos, baratos! ¡Si quieres calidad, compra una marca mejor! ¡Lg = como basura!

Bought a LG top load washer in 2013 and I hate it. Its a constant battle with the machine flashing messages and being unbalanced and constantly refilling with water and not wanting to spin. Totally wastes tons of water which we have to pay for living with a cistern and ironically I bought it because it was supposed to use less water, what a joke. I have never had to stand and watch a washing machine until I bought this evil machine. Oh why do I have to watch it so it doesnt waste all our water when it starts flashing the unbalanced code so then I have to stop it and try to move the wet clothes around so the stupid thing will continue on. I wouldnt wish this machine on anyone even if they were my enemy, its horrible. Im going back to a top loading Kenmore with a normal agitator that actually cleans the clothes. The only positive is that I bought the LG dryer at the same time and Ive actually had no problems with that.

Esta cocina es la mejor. La parte superior de cerámica es fácil de cuidar y el horno fácil de limpiar nunca está sucio, y los ajustes de convección son una brisa con los ajustes de conversión rápida. Teníamos una similar en nuestra otra casa y cuando compramos esta casa era una necesidad. Simplemente nos encanta la comodidad y la facilidad de uso.

Compressor went bad after 11 months. LG replaced the compressor. That one was bad as soon as it was plugged in. Replaced a third time. It has worked for 5 years and stopped cooling again. Been trying for 2 weeks to get someone to come and fix it. 4 bad compressors in 5 years. If youre thinking of buying a refrigerator think other than LG.

We purchased LG french door refrigerator LFXS29626W from Home Depot on 11/17/15 for over $2000. We loved the refrigerator until 9/14/18 when we discovered the refrigerator was not cooling, the ice maker not working, the freezer not working, and food in the freezer thawed. My husband spent many hours on the phone, only to find nobody willing to service LG refrigerators. Upon reviewing the horror stories experienced by very, very many other owners of LG refrigerators, we decided to simply cut our losses and purchased a new Kitchen Aid refrigerator from a local family owned store. Our over $2000, less than 3 year old LG refrigerator will be going to the recycler.It is most disappointing to see LG show such lack respect for their customers who have spent their hard earned money on this product. It seems apparent from all the reviews that LG has known for sometime that their product was defective, but where is their effort for correction. We will not ever purchase another LG product again and have advised everyone we know of our experience.