Purchased a LG model LSXS26366 at Home Depot. Delivery came 3 days later with a damaged door handle. Depot guy came to my house to replace the handle. Next day we loaded up the new refrigerator with loads of new food. Went to freezer and found all the frozen stuff soft. Door control center has an error code. Open owners manual and follow the written directions only to find out that phone number is no longer a working number. Called LG customer service. Someone can call me back the next day and no they will not replace the rotted food. No service is available tonight. They will have someone call to make a repair appointment. Called Home Depot to have them retrieve this refrigerator and issue credit. Do not purchase LG appliances. This was just a horrible mistake. Won�€�t happen again.

LG freezers are UNSAFE and do not work. I know others are having the same issue that we are; the freezer and refrigerator randomly stop working and the food has to be thrown out. And then you�€�re stuck in a customer service loop that never goes anywhere. LG is obviously aware of the issue and refuses to do anything for their customers. Does anyone know how to get a class action lawsuit going?

Lavavajillas LG LDF6920ST - Compré este lavavajillas en la primavera de 2011 y en agosto de 2014 el lavavajillas necesita ser reemplazado. Este lavavajillas no fue abusado y está en un hogar de 2 personas. Inicialmente olí un olor horrible de eléctrico quemado que viene del lavavajillas y ahora no se queda encendido. Tengo miedo de que se incendie la casa. El servicio técnico registrado de LG cuesta 89 dólares por la llamada de servicio y 150 dólares por hora, sin incluir las piezas. He leído en Internet que otros propietarios de este modelo de lavavajillas han tenido que cambiar repetidamente el motor y la bomba de agua. Voy a reemplazar este lavavajillas después de sólo 3 años de uso. No voy a comprar otro producto LG en el futuro.

Great price for all the features I was looking for. Met all needs I was looking for. I was looking for black stainless steel and LG had the best look. I like the black stainless steel, the display and how I can change the shelves inside, the pull out freezer and side by side doors. Ive always liked the look of the aide by side doors. However, Id like more space in pullout freezer, not freeze things in the fridge as easily. If the freezer was bigger I wouldnt need a separate freezer. I wish it were also easier to change the temperature of the fridge and freezer. Overall I would definitely buy again.

I purchased an LG gas range from Best Buy approximately 18 months ago. I have recently discovered the knobs have been well-documented as dangerous and we have had to replace all on our own. This complaint is regarding sparking on burners out of the blue! Sunday evening, my husband and I heard a clicking noise and when I entered the kitchen, the stove burners where sparking! The only way it would stop was to pull the stove out from the wall. Still sparking, it was unplugged and we turned off the gas. LG came out today and has no idea what caused this and doesnt know what to do about it. I was told to call them if it happens again. Thats if we are home and, God forbid, not asleep. This is so dangerous!

No quiero darle una estrella. Me alegro de trabajar en lavadoras. He sustituido 3 motores de la bomba de desagüe y 1 interruptor de posición del rotor y de la puerta en 5 años. No lava bien. La secadora es lo mejor. Bueno no tener una lavadora LG después de esto. ¡¡No tomaría una nueva!!

Actualizado el 05,22,2020: Nuestra nevera murió el 8 de mayo y ahora 15 DÍAS DESPUÉS todavía no tenemos una resolución de LG. Acabo de intentar llamar al último número que nos dieron para llamar te pone en espera durante 10 minutos y luego te cuelga. He perdido 40 minutos hasta ahora tratando de hablar con una persona. Estoy tomando una medicación que suprime mi sistema inmunitario, lo que me sitúa en una categoría de riesgo de COVID. Estábamos tratando de limitar nuestras salidas durante este tiempo, pero ahora mi marido tiene que hacer la compra diaria porque no tenemos nevera, lo que me pone en mayor riesgo. Todo esto es absolutamente INACEPTABLE que una empresa no tenga en cuenta un elemento esencial como es un frigorífico y el impacto que tiene en tu vida diaria cuando no lo tienes.Revisión original: Compramos un nuevo refrigerador LG en marzo de 2018 en la noche del jueves 7 de mayo el refrigerador murió completamente. Para colmo de males, mi marido acababa de comprar víveres ese día, por lo que el frigorífico y el congelador estaban completamente abastecidos, y lo perdimos casi todo. Nos pusimos en contacto con LG a primera hora de la mañana del viernes y tuvimos que dejar un mensaje con un número de devolución de llamada. Nunca nos devolvieron la llamada, así que el sábado por la mañana, llamamos de nuevo, y esta vez hablamos con una persona que sólo nos dijo que parece que el compresor lineal ha fallado y que ella pondría una solicitud para que un proveedor de servicios locales se pusiera en contacto con nosotros.Ahora es lunes, 11 de mayo, y todavía no hemos sido contactados por un proveedor de servicios. Durante este tiempo de COVID-19 estamos intentando por todos los medios ir a la tienda sólo una vez a la semana para comprar lo esencial. Esto es casi imposible ahora que estamos viviendo de una hielera y un pequeño refrigerador de bebidas que tenemos en nuestra sala de entretenimiento. Después de hacer un poco de investigación en línea, descubrí que el compresor lineal que falla después de unos 2 años es extremadamente común y que LG ha sabido sobre el problema desde 2014, pero sigue fabricando y vendiendo estos productos defectuosos.También hablamos con una empresa de reparación de electrodomésticos locales, y ellos NO servicio de refrigeradores LG. No se sentían bien instalando los nuevos compresores lineales en los frigoríficos de la gente porque es exactamente la misma pieza (el compresor lineal), y acaba fallando de nuevo. No querían que la reputación de su empresa se viera arruinada por las piezas defectuosas de LG. Así que aquí estamos, sin frigorífico y sin servicio. Estoy más que decepcionado con LG. Nos hemos gastado cerca de 3.000 dólares en este frigorífico, y mi marido se ha quedado sin trabajo, así que no tenemos dinero para comprar un frigorífico nuevo ahora mismo.

I purchased a refrigerator 6 years ago, but in the last 3 years we have had the compressor go out and LG tech has had to replace it. Since June 2021 Ive had 4 tech come out and my unit still does not cool to the temperature its suppose to be. Ive only had 2 good customer service experience. I have noted the agent and time that Iven call. No one has no clue what they are doing or review any notes that I requested to be added to my account. Ive asked 4 times to speak to a Supervisor and Im still waiting for a call. After 3 months, they determined I could get a refund for a % of the cost (which Im fine with) or repair it again and going forward my warranty would be up and the repairs would be my responsibility. Meanwhile all the techs said this is going to go out again because they had issues with this model.I accepted the refund - Im still waiting for that too. All the advertisements and sites are all false - LG does not stand by their products and definitely does not care how the consumer. I just want a refrigerator that works. After all I did not get it free. I paid almost $4,000.00 for it. As far as a call center they need to hire new people, their customer service skills are extremely unacceptable. That includes supervisors and managers.

The ice maker drips on the inside and freezes whatever it touches. This is the worst ice maker we have had and were stuck with it until we can afford another. We purchased it because our other appliance are LG and wanted to match the stainless steel finish.

The compressor on my 3 year old fridge stopped working early August. I called warranty and the found a service provider after 5 business days. 10 days later I call the service group for a time frame and they tell me LG cancelled the repair over a week ago because it is to expensive to fix and LG said they would inform me... I heard nothing from LG. I called LG, they said they would escalate the issue and I would hear back within 5 bus days. No call again (which is actually 9 days later due to a holiday weekend) and they say they will escalate the issue and I will hear back in 5 days. My fridge be has been broken a month and I do not have any service provider assigned, and no communication as to whats going on.

We had a terrible experience with LG Refrigerators. A couple of years ago, we bought an LG fridge. At the time, we liked the style. Then it went out when it was only two years old and wouldnt cool the food. The issue was the compressor, which had a 10-year warranty on it. They put a new one in, but the new one wouldnt work. It took a long time for them to get back in touch with me. They told us that they would send someone over to the property and they would try and fix the fridge, three different times. After the third time, they said they wanted the tech to try some other things and made the tech come back at least two more times. All of it was dragged out. Each time, it took a whole week before they even got over to the property.We had tenants in the property and it took LG a month and a half to finally tell us they couldnt fix it. They gave us a new fridge but by that time, the renters had moved out because they had no fridge. It was a disaster. Plus, they wouldnt give us money for the tenants food loss. They said I either get a fridge or get the loss of food. They wont do both.

I chose an LG refrigerator because they have a really good reputation and it was recommended by my family and friends and the brand has been around for years. I like how high tech the refrigerator is and the control panels are great as well. They are really stylish as well. I really like these fridges a lot. Plus a lot of my family members have them. I think the fridges are fine how they are however if we could work on the pricing a little bit that would be good. I dont like the fact that you have to pay so much for them though they could lower the pricing a little for sure. Just give us some discounts and coupons and everything would be great.

Compramos una secadora LG en Lowes el 11,18 por casi 1.000 dólares. Dejó de calentar después de 3 días, así que Lowes nos entregó una nueva. Esta funcionó durante unos 6 meses. La aplicación de diagnóstico del iPhone no funcionó. La aplicación de diagnóstico que se comunica con un smartphone mediante un código de sonido no funcionó. Finalmente obtuvimos un código de error de diagnóstico utilizando una combinación de botones en la máquina. Decía que la ventilación estaba bloqueada. Así que retiré la ventilación - no había ninguna obstrucción. Dicen que un técnico vendrá la semana que viene, pero hemos decidido que es demasiado problema y hemos comprado hoy una Maytag nueva por 500 dólares. La LG se va a la basura.

The worst waste of money and there is nothing I can do about it now. Bought it a year ago because it fit in a small area of my kitchen. Reads, Hold 3 seconds for extra functions but nothing happens. Stuck with limited functions. Normal cycle over an hour plus. Dirty clothes come out and holes showing up. I feel tricked by LG quality claims. Do not buy this washer.

We bought this LG Inverter Linear fridge due to large size and do love that we can fit a lot of stuff in the fridge - however this fridge is less than two years old and not working. We called customer service on Wednesday. They have not yet called to set the appointment even after our follow up call on Friday - so here we are 5 days into a non working fridge or freezer and no repair appointment scheduled by LG - remember a $4000 plus fridge that�€�s less than 2 years old plus loss of the food that we have to throw out.

We purchased an LG front load washer (LG WM2688HNM) and dryer in June 2007 from Best Buy. We had constant problems with the washer leaking. We had technicians out almost monthly to try and find the source of the leak without any success. After about five months of complaining to LG�€�s customer service, they did have Best Buy give us a replacement in June of 2008. Unfortunately, the new machine did the same thing, but not quite as often and more like every two or three months. Again, the technicians cannot find where the leak is occurring from. It does not seem to make any difference how much detergent or bleach one uses. About two years ago the machine started dancing across the floor and vibrating items off the shelves in the laundry room. The technician put pads under the washer that are supposed to keep it in place and reduce the vibrations, but to no avail. It just keeps moving from one side of the laundry room to the other side, so we have to put it back in place until the next load.Oh, by the way, the dryer does not work much better than the washer. It goes through the dry cycle (and it doesn�€�t seem to matter which one) and the clothes are still damp if not wet. It doesn�€�t seem to matter if one uses the wrinkle guard or not. One technician suggested that with LG, one needed to use normal if you were doing permanent press, clothes, etc., but they still don�€�t get fully dried. Based on our experience, I would have to say do not buy LG products. As it stands at this point, I don�€�t think I would take an LG product if they were to give it to me.

We purchased our LG refrigerator 3 years ago and have had two problems with it. A year ago, the valve controlling the drinking water ceased working and it cost us over $200 for the repair from Freds Appliance in Madison, Ohio. A month ago, we noticed a mushroom type growth near the base of the refrigerator and discovered that the water line feeding the drinking water and icemaker had a slit in it and was spraying water on the floor. The flooring is ruined and the repairs, not including the fridge, exceed $1,300. Freds denies any responsibility with the problem even though they are the only ones that have moved the fridge since it was initially installed. In conclusion, the purchase of your product was a terrible mistake and we have difficulty understanding how a company can ignore problems like this.

I purchased this door-in-door refrigerator October 2017, for my new home, at Home Depot. The store was my salvation in trying to get service for this unit as the right french door was 1 higher than the left, and the cooling fan made a high pitch whining noise whenever it kicked on. Sounds easy right? NOT! LG Service Center is a call center of sorts with questionnaires they read from, despite being told of the exact issue. 15 min later still nowhere. Called HD and they got the same result. After several different LG phone #s, Sue in Appliances at Cicero HD, succeeded in reaching the LG local service center and entered a claim for me. They were to call back with appt. I ended up calling them the next day, found out they are a computer repair center, and contacted HD to return this very expensive refrigerator. Thank you HD for all that you do and I will purchase anything but LG for the replacement.

Compré la gama con 1 año de garantía. El reloj dejó de funcionar hace 1 año y 4 meses. Me ofrecieron sustituir la pieza pero no la mano de obra. Yo mismo pondré la pieza. NOPE. Alguien tiene que diagnosticar el problema, pedir la pieza y volver a reemplazarla. Esto costará 10 veces lo que cuesta la pieza. ¡¡¡NUNCA NUNCA NUNCA compre LG!!!

La encimera de cristal de mi anterior cocina LG se rompió al caerse una botella de cristal del armario que había sobre la cocina. Fuimos a comprar una cocina similar y pensé que el modelo que iba a comprar era autolimpiable. Estábamos en una crisis familiar en ese momento, así que no hice mi investigación normal. Sé que el vendedor se dio cuenta de que quería la autolimpieza, así que no presté suficiente atención. Pasó un tiempo antes de que usáramos realmente la cocina, ya que estábamos fuera de la ciudad con la situación familiar. He visto los vídeos sobre la limpieza fácil y LG afirma que las manchas pequeñas y la suciedad ligera se limpian fácilmente después del ciclo de limpieza fácil. Hoy he ejecutado el ciclo easy clean tres veces para limpiar la suciedad ligera y no se limpia con mucha grasa. Uf. También debo mencionar que mi marido ha tenido que sacar el cristal de la puerta dos veces para limpiar la suciedad o la grasa. Estamos jubilados así que no es que estemos siempre cocinando.

Purchased a LG front load washing machine that has been leaking water for the past 4 months. Machine is still under warranty: 3 different service technicians visited home over 5 times and have been unable to repair the machine. The technicians initially claimed we were using too much detergent, till the last technician found a crack in the discharge hose and replaced it. Unfortunately, that wasnt the only problem as the machine is still leaking, but now worse than before. And now the leak is so bad, it resulted in water damage to our new construction home. Not only that, but the once quiet machine now sounds worse than before and the technician scratched up our unit.I informed LG again but still no result. From the very beginning, I pleaded with them to send a different service company to our home, but LG refused. I talked to customer service reps and even folks in their executive services department to no avail. After the first few visits, I began to ask for LG to replace the unit, again LG refused. After the leak caused water damage, I asked again for LG to replace the unit, but again LG refused. The machine is still under warranty, the service technicians have been unable to repair the unit, but LG still refuses to replace it even though the terms of the warranty indicate that replacement is an option.

Updated on 08/30/2019: The leaked water ruined the chill drawer electrics. it is not covered under warranty anymore. I did talk to LG and they agreed to send me a new face for the drawer. Then the tech tells they charge $300 to install it. With LG the hits just keep on coming. Since the tech left yesterday the fridge is at 45 degrees and the freezer is at 20 degrees F. Maybe it will get better later? Consumers deserve better than this.Original review: Bought this refrigerator June 14 2016. The compressor and other parts have been replaced twice. The last time was August 15 2019. Here it is August 19 2019 and it is 40 degrees in the freezer and 60 degrees in the fridge. Again we are waiting on the repairman. Have lost around 200 dollars worth of food each time. It is clearly time for them to replace this lemon with a new fridge but they probably will not. Maybe the third time is a charm but I am not betting a new purchase of groceries it like I did last week. If you bought an LG fridge best of luck to you.

Compramos esta secadora en Lowes en Round Rock Texas en febrero de 2016. Funcionaba correctamente hasta hace un mes. Se pulsaba el botón de encendido, se seleccionaba el ciclo y se pulsaba el botón de inicio. Se chirría y muere inmediatamente. Un técnico vino, dijo que necesitaba una placa. La pidió, la recibió y la reemplazó. Funcionó durante uno o dos días e hizo exactamente lo mismo. Entonces dijo que la alimentación desde la caja de interruptores hasta el enchufe tenía algún tipo de caída de tensión.Llamé al electricista que verificó que no había problemas con la alimentación. El técnico de LG volvió, el problema no se había solucionado y dijo lo mismo. Volví a llamar al electricista. Cambiamos el disyuntor y el enchufe. Todo funcionaba como es debido, pero la secadora seguía sin arrancar cuando se activaba el botón de arranque. El técnico volverá mañana para comprobar el sistema. Volveré a publicar si no tenemos éxito. Para una secadora que cuesta $1200 esto es simplemente inaceptable.

We purchased an LG Bottom Drawer Freezer (Model #LFX21976ST/05) 2 1/2 years ago. Recently water was dripping from the door. The ice in the ice machine was melting, and the food in the freezer was half frozen! LG customer service was helpful trying to determine the problem, walking me through trouble shooting what the problem could be only to let me know I would be charged $210.00 for a service call. I looked online and found out this is a common complaint and that even after service the same thing occurs after some time... I am disgusted that LG isnt honoring their customers by doing the right thing and repairing these defective refrigerators free of charge. VERY sad considering we love other LG products.

We had a kitchen remodel in November 2009, we purchased all LG appliances. My LG convection oven has been serviced 3 times for the same exact problem. Error: F-9, the thermostat will not heat the oven. Obviously there is a problem with the oven and it should be replaced. The model cost over $1800.00, and I thought that LG stood behind their product. The oven (wall unit) is just 2 years old. I also have an LG dishwasher, which was serviced because the motor went out the first year.

We had bought an LG television which was our first LG purchase. Then I was at Lowe�€�s one day and needed a new refrigerator. We ended up purchasing the LG French door refrigerator in a little over four years ago and I loved it. It was everything I expected until the compressor went out. It took four weeks to get it fixed which was a long time. There are two ice makers. One in the door and one in the bottom drawer. We noticed that it wasn�€�t making ice. At first, it was still cold, but over a couple of days it stopped keeping things frozen. A couple of days after that, nothing was cold in the refrigerator.I called the number that�€�s inside the refrigerator and they wanted to know the details of when I purchased it and did I have proof of purchase. I�€�m not sure how that worked between LG and the people that came out but they had to contact a rep and she said, �€�We don�€�t have a rep in your area.�€� Someone else called me and scheduled. They said it would be a week. Then I called back and they said they had to reschedule because they didn�€�t have an LG repairman in Alabama. They were gonna have to get a certified LG repairman to come and fix it. They had me describe what the unit did. They were able to determine that it was probably the compressor and they sent the parts. About two weeks after we got the part, the LG repairman came from Georgia and fixed the refrigerator. I haven�€�t had any issues with it since the gentleman fixed it but I probably wouldn�€�t buy any LG refrigerator again.

I bought this Sears Kenmore Elite French door fridge in late 2007 (Model 795.755.46401). Within a couple years (but out of warranty), lots of little things started to go bad. As others have mentioned, the plastic latches at the top of the doors broke, and then the latches for the tilt out vegetable drawer fronts broke, and then the slides on the drawers broke, and the hardware that supports the bottom shelf broke - etc. The whole interior is made of parts too flimsy to last for the useful life of a refrigerator. Then the front door water dispenser stopped working, and just recently the whole front display went out and the main compartment lost temperature control and started freezing everything. Im a handy guy (and an electronics engineer), so I ordered and replaced the main board and then the display board, as they were the obvious failure points. That didnt fix the problem, so I dug in deeper. It turns out that the wires inside the front left door that go up through the hinge have broken. I could deal with that if the failure was at an accessible point (at the hinge one would expect), but I eventually figured out that the wires have broken somewhere inside the door. The wires are apparently molded into the door and cannot be replaced, so I have a $2,000+ refrigerator crippled by a bad 10-cent piece of wire and an astonishingly stupid design that makes that wire part of a $400 door assembly.Like I said, I am a handy guy, so I routed a very thin and not too ugly replacement wire on the exterior of the door to replace the broken wire inside the door, and for now the fridge is back in business. Ill join the many posters in this blog who will steer clear of all LG appliances in the future.

Compramos una lavadora de carga frontal LG en abril. La manguera de desagüe se dobló en agosto, por lo que la lavadora no desaguaba. Llamamos al servicio de atención al cliente de LG el 23 de agosto para que nos cambiaran la manguera de desagüe. Doce llamadas y 3 meses después, todavía no se ha sustituido. Me dan largas con cada llamada. Por favor, si valora su cordura, no compre una lavadora LG.

LG has met my initial expectations. The best thing about the LG refrigerator was that it was cheap. I mean I had got the thing for like a 100 bucks or something. It was the best choice I ever made. The worst thing about the LG refrigerator was that I had to reset the power switch every time there was a power cut or something in the neighborhood.

I bought one of the first LG washer/dryer that first came out - navy blue. At the very beginning I noticed some rust forming, thought it was me not drying the moisture. But now there is so much by rust by the soap tray and at the bottom where the washer and cabinet come together. Its been leaking a small leak all these years. Have pictures.

It is up to date, keeps food cold, and also keeps drinks pretty cold as well. Its also pretty spacious to put leftovers and other stuff in it like juice, milk, etc.. It is an all around amazing brand when it comes to fridges. I have always liked LG and I will get another LG brand in the future. I love the brand because they make a lot of good stuff that is very up to date. LG has always succeeded to make me happy with their appliances. I love how every time I put a used drink in my fridge. It stays super cold so its refreshing when I want it again.

He tenido este microondas LG modelo LMV1683SW menos de 2 años, y lo estoy sacando de mi cocina y tirándolo. En primer lugar, el plato giratorio comenzó a hacer este ruido horrible. LG dice que son migas en la pista. La pista estaba limpia, pero la limpié de todos modos. Seguía retumbando. Luego, empezaron a salir chispas y pequeñas llamas de un orificio de ventilación cerca de uno de los ganchos del estante. Quité el estante de metal pensando que era el problema, pero no lo era. Volvió a ocurrir, y esta vez desenchufé la unidad y la retiré de la pared. LG dice que sus iniciales significan Lifes Good. Deberían ser Looking Grievous.

¡Me encanta tener dos hornos! El horno más pequeño para pizzas es genial para la mayoría de las cosas, pero tener el horno más grande con la función de convección es maravilloso para mi gran familia. La encimera de cristal es mucho más fácil de mantener limpia que los quemadores tradicionales. La función de autolimpieza funciona maravillosamente cuando se siguen las instrucciones. Después de más de diez años, vamos a sustituir las resistencias porque el calentamiento es desigual. Lo considero un mantenimiento rutinario aceptable.

I purchased an LG Refrigerator 5 years ago Model LFX31925ST/00 Super Capacity, 3 door, French door with smart cooling technology. In 2013 we had issues where the freezer would stop cooling. My main board apparently went out... I am stuck without a refrigerator after spending more than 3,000 for it in 2013. Expected would last longer for the amount paid.

I will never ever buy another LG product of any kind. I purchased my washing machine almost five years ago and have been fighting with it ever since. At ok never point I discovered that the machine had actually been recalled. The machine was known to vibrate across the floor. The techs have been out numerous times but when Home Depot called they said they were only out twice, once a no power issue. They are so misinformed. I had the motherboard replaced and other issues. Now if I wash a quilt the machine stops and flashes. Then when I put it on Spin Only it shoots out water!! So I am left with soggy blankets. I am so furious and disappointed. They should have designated this a lemon four years ago. I think someone needs to instigate a class-action lawsuit against LG. Why are we putting up with this??? I plan to have my lawyer look into this. The techs are coming again on Friday. They will say the same nonsense. I will tell them it is time to sue.

Tenemos nuestro frigorífico LG desde hace sólo unos seis años. En los primeros 3 meses, el frigorífico dejó de enfriar debido a una grave acumulación de hielo en todas las rejillas de ventilación. Después de varias llamadas (y horas de espera) a su departamento de atención al cliente, finalmente accedieron a darnos un reemplazo. La sustitución sólo duró otros 4-5 meses y el frigorífico dejó de enfriar exactamente con el mismo problema (acumulación de hielo). De nuevo, tras varias llamadas y esperas, el departamento de atención al cliente consiguió que un técnico de terceros intentara repararlo. El técnico no pudo solucionar el problema y, además, abrió un agujero en la parte inferior al intentar quitar el hielo de la superficie interior. Entonces dijo que había que cambiar el frigorífico. Nadie nos llamó durante las siguientes 3 semanas y luego tuve que llamar al servicio de atención al cliente de nuevo y esta vez su representante fue extremadamente grosero. De hecho, me colgó el teléfono. Entonces escribí una reseña sobre la que el director de operaciones canadiense se puso en contacto con nosotros e intervino para dar apoyo. Entonces descubrió que el controlador electrónico principal tenía un diseño defectuoso y que enviaría un personal de servicio de LG para sustituir la placa. El problema del hielo se resolvió entonces, sólo para descubrir dos años y medio después que el compresor había fallado. Tuve que hacer el mismo ejercicio para que viniera un personal de servicio a sustituir el compresor. La pieza era gratuita (10 años de garantía para el compresor) pero tuve que pagar la mano de obra. Ayer se me volvió a estropear el frigorífico y es el mismo problema: fallo del compresor. Estoy debatiendo conmigo mismo, si intentar arreglarlo de nuevo (4 fallos completos en 6 años). El frigorífico LG ha sido mi peor inversión. Era uno de los más caros de su categoría cuando lo compré. También he oído que hay una demanda colectiva contra ellos en Estados Unidos.

Our four-year- old LG French door/bottom freezer is a piece of junk. The ice maker continues to shoot water after the cubes have been made which are freezing into large clumps. We now buy 10 bags at the store. Also, the glide for the freezer shelf broke and the shelf fell off. We have since had it replaced. The circuit board failed, also. All food was lost. The LG supervisor was adamant that they could not replace after we appealed. Her comment was why we didnt buy the extended warranty (Who would have thought the main control for this unit would fail.). It cost us over $500 to replace the board, not counting the food which was all spoiled. Of greatest concern is the lack of customer empathy by the LG people. There will never again be an LG product in our home.

It had a leaking Tromm front loader. This ruined my 180 sq. ft. of ash hardwood flooring costing approximately $2000.00. After the floor was replaced and a pan placed under the machine, I have noticed that it fills up about once a week. This leak is coming from the dispenser tray! I noticed water and soap residue on the inside of the front panel that had also caused the door hinge to start rusting. After closer inspection of the dispenser during operation, I can see water hitting the angled section of the tray and running over the side. LG said a repair tech would have to fix this, but without a newly designed part, it will just do the same thing again. This is not caused by too much soap as some might suggest because it does this with or without adding soap! The only solution I see is to buy another brand after spending over $1000.00 a year for a poorly designed product.

Unos 8 meses después de la compra el ventilador de convección empezó a hacer ruido. Murió un mes después. Basura barata. También tengo microondas y nevera LG... hasta ahora sin problemas. Nunca comprar otra estufa LG.

Después de sólo un año y dos meses después de la compra, nuestro lavavajillas LG (LDS4821ST) tiene obviamente un problema con la bomba de desagüe, y afortunadamente compramos el plan de servicio en Home Depot. Esta lavadora es una mierda. Se ha vuelto ruidosa, el panel se vuelve loco y a veces no se pueden elegir ciertos ciclos de lavado, y ahora este problema de la bomba de desagüe. Es una gran pieza de **. Siga mi consejo, ya que conozco a gente con lavadoras más caras: compre algo como una Bosch o, si realmente tiene el dinero, una Miele. Si compras una LG, te arrepentirás. Ah, y también tenemos un frigorífico LG, que también apesta. Aunque todavía no hay problemas reales, enfría de forma irregular, e incluso cuando la unidad está ajustada a 36, algunas zonas marcan 42-44 grados (tengo un termómetro digital para chefs), lo que está en la zona de peligro para los alimentos (regla de los 40,140).

Purchased the LG model LFXS29626S 11/10/2015, and it appears the compressor went out on 7/3/2019. We did purchase an extended warranty through The Home Depot. Home Depot reports that LG prefers to handle their repairs. Since then the repair has been sent to A&E for repair and the repair is now scheduled for 7/22/2019. Three weeks to get the fridge looked at. Lost all food in the fridge and freezer. Seen online that these compressors are not holding up.

We bought a top load LG Direct Drive Inverter HE washing machine almost 18 months ago. The washing machine was supposed to be efficient on use of water and electricity. From the beginning we have not been able to complete ANY load without getting UE (uneven load) multiple times. The washer has been checked for level and balance and even with just an empty load it continues to get an UE code. Water usage has gone up as it never completes a load without going in UE mode multiple times. Electricity use has gone up. We cannot leave this washing machine and never expect for the load to complete. All settings have been tested and it makes no difference if a small or large load. WORST washing machine we have ever owned and will never buy an LG again. We were told when we purchased it from Home Depot it was a top of the line. It will be getting junked out this week and we will be purchasing another machine. Not LG and not from Home Depot. Apparently this is a known issue but there is no resolution and no compensation for those of us that have battled these machines over the last 12-24 months or longer.

Bought the LG front loading washer 4 years ago. Thought it would be better and more cost effective. I have been fighting a losing battle with the rubber gasket from the first year of use! I have followed all the guidelines; keep the door open after use and dry the folds in the gasket. I even leave a small wash clothin the gasket to soak up the water. I use the different products made for cleaning these washers (tide, etc.), but still the black mold and also the odor from the washer is really bad!!! It also takes 3xs as long to wash clothes, so I dont see the saving; maybe use less water, but using more electricity to wash! And, the spin cycle is really loud and the vibration is so bad, that it shakes everything from top of washer to the floor! Wonder if the gasket could be replaced? I will definitely, go back to buying a top loader, as this has been a huge disappointment! S/N 007KWGG06175 Model WM2050CW

Compré un microondas LG Over the oven hace unos dos años. De repente empezó a quemar el techo del microondas después de un uso normal. El es un peligro y este producto debería haber sido retirado del mercado ya que cuando llamé sabían todo sobre esto. He estado intentando trabajar con el servicio de atención al cliente de LG para conseguir que un proveedor de servicios lo arregle, ya que no lo reemplazan. Ya ha pasado un mes. Un servicio de atención al cliente muy incapaz. No volveré a comprar otro producto LG. Y también le diré a todo el mundo que no compre sus productos.

Hice el pedido por Internet en Home Depot. Debía instalar la secadora LG y retirar la antigua. No hay problema, excepto que la secadora ahora se encuentra en mi lavadero a 12 pulgadas de la pared y no completa un ciclo de secado. Mi casa, como muchas casas de alta gama en Florida, tiene ventilación a través del ático y fuera del techo. La secadora no funciona, han limpiado las rejillas de ventilación, y me arrepiento mucho de esta compra. Yo, con casi 60 años, estoy llevando mi ropa a una lavandería para secarla. ¿Las instrucciones dicen que hay que redirigir el escape? Home Depot no acepta la devolución. Dicen que han preguntado a LG y que LG ha dicho que no. Bueno, donaré la secadora y compraré algo que funcione. Una Roper y de Lowes, mejor calidad y servicio.

After just having bought my first home, I really wanted to splurge and buy a nice big beautiful $3,400 stainless steel refrigerator as a center piece. But buying this expensive LG LMXS30776S was one of the biggest mistakes of my life. At just 2 years the thing is broken and will no longer cool. I came home one night to find that all of the ice in the ice maker had melted and puddled onto my hardwood flooring and all of my food was spoiled. Completely dismayed that my refrigerator is now cooling at 60F I called LG. They sent a tech out and he diagnosed a failed sealed system. To have a failed sealed system in 2 years is truly, truly remarkable. But you then think to yourself, Well thats ok though, sealed system is under warranty right? NOPE! The parts might be covered by warranty, but the LABOR is not. And apparently sealed system is a specialty repair service and I was quoted at $850-$1100 on the low end JUST OF LABOR.And then you think to yourself, Well Jesus, thats unbelievably expensive, so you call LG and ask them why they are selling $3400 refrigerators that dont even last 2 years? What kind of product quality are they really putting out? And they dont back up their own products? We work hard for that kind of money and consumers deserve quality assurance for their purchase. Agent very reluctantly escalated my case and I was eventually granted an exception to cover labor under warranty as well, but now heres the most interesting part. I called their authorized service provider to come back out and fix it, now with a warranty exception code but they flat out REFUSED to come back to work on the thing because apparently LG has stiffed them multiple times on warranty repairs. So LG is not only stiffing their customers with cheap and faulty appliances but they are also stiffing their own authorized service providers on warranty reimbursement to repair their cheap and faulty appliances. But you could figure that would happen if so many of them break right? Its not good business for LG to repair everything they build.So at this point, it has been 1 month since Ive had a working refrigerator. There are literally only two service providers in my area that can fix sealed systems and are authorized to work on LG (a huge amount of service providers dont even want to work on LG, so let that be the giant red flag for you.) But of these two service providers, both of them refuse to do any warranty work for LG whatsoever. I guess I wouldnt want to either, if I wasnt getting paid for my work. I have been in contact with LG daily about this, asking to give me a real solution, but they just keep giving me lip service and lists of more and more service providers, all of which are completely out of the state and cant even come here because they are not licensed outside of their own state. Ive gone through 20+ service providers that LG has given me and its the same story over and over. We dont service your area, we arent licensed in your state etc etc.I tried explaining this to LG repeatedly but they either dont listen or dont care. Or perhaps they already know, but they just give you an endless run around with no real solution. The last agent I talked to just bluntly told me Im SOL. So ask yourself this, what good is a warranty if their own company wont back it up? What good is a warranty if no service provider will accept it because LG is scheming them out of their money too? At this point I can either pay $1200+ for parts and labor out of my own pocket and reinvest back into this terrible piece of garbage that I am confident will just fail again in the near future or I can just take this thing out to the backyard and blow it up and buy a different brand. And really, in full and total honesty, Im much more inclined to do the latter. Because I will never trust my food in this thing ever again, even if it gets fixed.I will never trust LG again. Im now just far too ashamed to even have the LG symbol in my household now that I know the truth of this company. Yeah, youre sitting there reading all these reviews because this is a big purchase for you, just like it was for me. And youre thinking to yourself, This poor guy, he just got unlucky that his broke so early, but mine wont be like that and even if mine does have a problem, I have this great LG warranty right? You dont. LG is proven to have cheap and faulty products and they have proven that their warranty is completely meaningless because THEY HAVE NO INFRASTRUCTURE TO REPAIR IT ANYWAY. Youre better off buying 30 mini refrigerators for the same price and then just replacing them as they break throughout the years... But the truly sad part is... You wont need that many because one cheap $100 mini fridge will still last significantly longer than any giant shiny piece of junk you buy from LG.

LG product company are not good. Some days before I purchase 3 star freeze after some days come problem. I complained. After complained they promised to me we handover new freeze but they dispatch 1 star freeze against of the 3 star. Service and product both are not good. I m not happy and I suggest to all of you please go with other brand. Old freeze model no:-GL-B191KRLQ. New Freeze Model no:-GL-B191KPZU.

We move a lot and this is our 4th LG Washer and Dryer set. However the new machines, neither fill properly with water or agitate like the older models and therefore clothes, towels, sheets do not come clean. We were told by LG to use the permanent press cycle as it uses the most water. In addition, select prewash, extra rinse and heavy duty (for amount of soil). All this take over 1.5 hours. It does use a bit more water and clothing is much cleaner but not 100%. All our whites have slowly greyed after using this washer for 6 months. Yes they can advertise that they use less water but they sure cannot advertise that the washer does its job.

I purchased the LG HE top loader (machine # WT 4801CW) in December 2011. It has never effectively cleaned a single load of clothes. Shirts come out of the wash still smelling of perfume/cologne; sheets come out with large dry spots where they never got wet. Washing in cold or hot water does not matter, nor does setting the washer on the highest level for soil and the extra high level of spin speed. I do not use a clothes dryer, so I use fabric softener but the clothes are so wrinkled even if I remove them the instant the cycle stops that every single item would need to be ironed. Even when washing very small loads (one pair jeans, 2 shirts, 2 pairs socks) there are dry spots on the clothes until the final rinse cycle, so they are obviously not getting clean. This machine will not remove any stain at all, no matter how minor. It also takes over 60 minutes to wash one load and has increased the number of loads I do a week despite having a much larger capacity than my previous washer. Luckily, when we bought it at Best Buy, they provided a 30-day return policy. My new washer will arrive this weekend. Im back to a front load Frigidaire, which is what I had before. I never had a single complaint about that machine. It lasted 18 years and never had a single service call, cleaned every single thing we ever put in it, and was very inexpensive to operate as well as having a much more reasonable price than anything else we saw on the market.

We bought this refrigerator in Jan 2013 and in less than 3 years, it stopped working. I had Maytag and Kenmore Refrigerators for 12+ years and never had any issues. I talked to the customer service and they want to charge me to fix defective part.

Actualizado el 01,01,2020: Actualización de LG, se ofrecieron a enviar un técnico para inspeccionar mi refrigerador, pero la estipulación era que me cobrarían por la visita para cualquier cosa fuera de la garantía. Cuando leyeron mi comentario de que me habían cobrado porque un técnico externo había venido a poner un compresor, cancelaron la visita del técnico. La verdad sobre esta empresa se ha hecho pública. La verdad sobre esta empresa: Compré LG Refrigerador hace unos tres años para mi nuevo hogar. Por cierto LG significa Lucky Goldstar. No me siento muy Lucky, de hecho me siento como si hubiera sido estafado por una empresa que no se preocupa por su cliente. Pagué cerca de $3000 por este refrigerador de alta gama que fue calificado por Best Buy con cinco estrellas. El 11 de diciembre de 2019 por la mañana noté que la parte del congelador se estaba descongelando y se formó hielo alrededor de las puertas y tenía un congelador lleno de comida. También note que mi refrigerador no enfriaba correctamente. Y había un charco en el suelo delante de la máquina de hielo. Pensé que era un cubito de hielo atascado en la cubitera y se derritió en el suelo. Lo limpié y me fui a trabajar. Cuando llegué a casa había más agua delante del frigorífico. Ahora sabía que algo iba mal. Abrí el congelador y vi que mi comida congelada se había descongelado. Me entró el pánico. A quién puedo contactar ahora, son más de las seis de la tarde. Llamé a una amiga que me recomendó a su técnico para que viniera a revisar mi frigorífico. Le llamé y vino sobre las 20:30 de esa noche. Y su diagnóstico fue que el compresor lineal se había estropeado y que había que desechar todo lo que había en el frigorífico. Dijo que podía conseguir otro por $595.00 y ponerlo mañana. Ya que pagué tanto por esta nevera, consentí que se hiciera el trabajo. Necesitaba una nevera. Después de que él se fue, pasé horas limpiando el refrigerador y el congelador y no terminé hasta después de la 1:00 AM en la mañana y tuve que levantarme a las 4:00 AM para trabajar. Tuve que tirar toda esa comida. Tenía filetes, gambas, carne, pescado y jamón al horno con miel que me habían regalado por Navidad en mi trabajo. El técnico volvió al día siguiente con un nuevo compresor lineal LG y lo instaló y ahora estamos funcionando de nuevo. El frigorífico tardó unas 24 horas en enfriarse y al día siguiente empecé a llenar la nevera. Pero al cabo de unos días, el frigorífico no parecía funcionar bien. No paraba de comprobarlo. La parte del congelador estaba formando cristales alrededor de los cajones interiores y la comida no estaba fría. Ahora el 24 de diciembre de 2019 llamo al técnico que puso el compresor y se dirige fuera de la ciudad pero envió a un amigo a revisar el frigorífico. A las 17:30 La víspera de Navidad viene y revisa y me dice que las bobinas tienen fugas y que sería muy costoso de arreglar contactar con el servicio de atención al cliente de LG. Mi primer pensamiento es sacar mis cosas congeladas e intentar salvar lo que pueda y llevarlo a casa de un amigo. Cuando terminé con eso decidí llamar a LG. Hablé con una señora llamada Abby que amablemente me dijo que como había utilizado un técnico externo para reparar el frigorífico, mi garantía quedaba anulada. También me dijo que el compresor lineal sólo tiene cinco años de garantía. Mi manual dice diez años. No dice nada acerca de llamar a un técnico externo para dar servicio a mi nevera cancela mi garantía en esta nevera. Piénsalo, si hubiera tenido que llamar a LG para que viniera un técnico, habría tardado más de una semana en hacerlo. Y tiempo para conseguir un compresor lineal para reemplazar el que tenía. Y para empeorar las cosas, ambos técnicos me dijeron que LG ha tenido grandes problemas con los compresores lineales y que sabían de los problemas y aún así los instalaron en cada refrigerador. La empresa está estafando al pueblo estadounidense y no están dispuestos a compensarles. Mi coste total de este frigorífico a bálsamo es de 4500 dólares más la compra de un frigorífico nuevo. Soy una persona de 75 años que trabaja por 15 dólares la hora. Lo que significa que tendré que trabajar 300 horas para recuperar mis pérdidas más la compra de un nuevo frigorífico. Estoy advirtiendo al público que no compre ningún producto de esta empresa, no son de buena reputación para tratar y usted tendrá una gran pérdida. Sus frigoríficos parecen buenos por fuera pero sus componentes por dentro están fabricados de forma barata y lo pagas caro.

Purchased a new LG French Door Refrigerator, over $3,500.00 with water and ice dispenser on the door. Refrigerator is only a few years old and I am working on my second service call. Cooling stopped working, freezer stopping working, ice cubes stored in the door melted and ran through the door and all over my floor. My freezer drawer was completely full and all frozen food unthawed, what a mess! All contents of the main refrigerator had to be thrown out. Services calls, replacing parts and replacing the lost food turns into an expensive venture. Extremely disappointed that manufacturers are unable to produce quality appliances in todays world. I am certain Quality Control does not exist at LG. They know how to assess a price tag and take the consumers money!

I have a stainless steel LG French Door Refrigerator that I purchased from Home Depot. After approximately 1 year, the refrigerator front seal ripped. When I contacted LG, the stated comment was that they had never had this problem reported before, and it now was not covered by warranty because of the time limit. It is not covered by the store warranty that I bought as it only covers mechanical problems. Frequently, the ice maker freezes (and the door tray simply cannot be removed - poor design) requiring me to use a hair dryer to thaw it out. What a problem! This is not covered by warranty. I contacted LG about this problem, no response. Personally, I would never buy another LG product.

La secadora LG DLEX3250W arruina mi ropa. El filtro de pelusas de este modelo es defectuoso. Incluso compramos piezas de repuesto y en un mes volvió a ocurrir lo mismo. Tengo que usar cinta adhesiva para mantener el filtro de pelusas en su sitio. He arruinado ropa por valor de 100 dólares. La ropa se engancha en el extremo del filtro de pelusas y se retuerce hasta romperse. Las prendas con tirantes, sábanas y mangas son las que más se enganchan y se rompen. Estoy muy disgustada de que esto no haya sido retirado del mercado y que no se haya hecho un arreglo. Me he gastado mucho dinero en esta secadora y estoy muy insatisfecha.

To make a long story short I brought a LG French door refrigerator back in Nov of 2017. The unit stop working after 6 months it has been repaired 3 times since to this date I want a new unit repairs???

My LG fridge is only a couple of years old and already needs major repair work to the doors. One side of the two doors seem to be worn out and will not close properly. Now the seals seem to be breaking. I called a local appliance repair store and was told that I have to go through LGs repair because no one else can get the parts. Nice scam LG. I will never buy another one!

We got our LG refrigerator about three years ago. I was very surprise when my wife said it stop working. We called LG and was told it would be $125 for a servicecall, plus labor. They sent a compressor out that morning before the service man got there. In talking with the guy he said they knew it was the compressor. It would $225 to fixed. He said he did three a day. The company know this is a problem.

Purchased product for new home in early 2015. Two and a half years later, (before the fourth of July holiday), it died. Stopped cooling. Waited for several days, since repairman came to our area once a week. But that was just the service call. After close to $1,000.00 in labor, service call and tax, one week later the repairs were made. Refrigerator worked until lo and behold two years later almost to the day, the same issues occurred. JUNE 13, 2019 to be exact. This was a Wednesday and of course the day service is available in our area is Tuesday, we waited a week for the service call and a second week for repair. Compressor and several other parts replaced again. As the repairman was getting ready to leave, the fridge DIED. He stated he knew something was really wrong with our unit and claimed it unrepairable.Enter LG. No you need to replace the heat exchanger. It is now over two weeks since this repair and still no fix for refrigerator and it is Wednesday so you can bet no resolution until AT LEAST next Tuesday if at all. Mind you we are under warranty for parts and labor which we should have been two years ago also. We will never and will advertise to all the new builds on our community website to stay away from LG Refrigerators. Spent over 2 hours on the phone with LG service and no help whatsoever. So bottom line --- Dont go the LG route. Buy American.

Ni siquiera un mes después de comprar la lavadora y secadora de carga frontal LG a juego, empezamos a tener problemas. La lavadora empezó a perder agua por la puerta cuando estaba en marcha. El técnico de mantenimiento vino y básicamente nos dijo que era culpa nuestra. Ahora, un año después, cuando abrimos la secadora huele literalmente como si hubiera animales de granja viviendo en ella. El técnico de mantenimiento viene y una vez más es culpa nuestra. Estas máquinas son de alto mantenimiento y requieren una limpieza completa después de cada uso. Hay que limpiar las juntas de las puertas y dejarlas abiertas para que se ventilen (tenemos un niño pequeño, sí, eso es seguro) La secadora tuvo que ser semi desmontada y la cantidad de pelusa que pasa por el filtro es INSANA. Para qué tener un filtro, no parece que atrape nada. Se limpió con lejía y se roció con vinagre blanco. Esto es ridículo y no volveremos a comprar otro electrodoméstico LG.

I was disappointed to find my refrig was aluminum instead of the stated stainless steel. To check yours apply a magnetic to it. If it sticks, it is steel. If it doesnt, it is probably aluminum. It is so hard to keep clean and I can no longer keep my recipes or keepsakes or photos on it. Although the sides are not aluminum they are too closed in to use. As far as the workings go, it seems to be working fine. However it is only a few months old. I have only one complaint so far. It cost 50$ to replace the water filter every 6 mo. Whats with that? I never had to replace it on my old one and had no problems. Of course it wasnt an LG. Then I read that you have to have a LG repair man only to repair it. Not very customer friendly. I wish I had read the reviews before buying. Ill know better next time...

Our house has never had a loose or knocking pipe until we bought an LG washer. Ive heard this called water hammer. It started immediately after installation. I contacted LG and was told, This means that there is a sudden obstruction in the path of high pressure fluid through a pipe. This is caused by high water pressure in pipes not by the washer. Considering how very many complaints Ive found, this is the washer. I now have a pipe loose in the wall.

I purchased an LG French Door Refrigerator in 2005 and it ran perfectly until 2012 when Sandy destroyed it. In November 2013, I bought another LG French Door Refrigerator model number LG LFX31945ST. The motherboard was replaced in the summer of 2015 and just this morning, the same error codes existed. I guess we can NEVER go away from the house unless we clean out the refrigerator/freezer before leaving because you never know when you would come home to spoiled food. NEVER will buy another LG appliance again.

I bought an LG dryer 4 years ago and have already had it repaired twice. Only once was it under warranty. Now, my dryer was making large clunky sounds as it turned. I called the repair company that was used under the warranty and they came out to look at it. They found the drum to be cracked at the weld. I looked that up on the internet and found several other complaints for the same problem. Well, I immediately called customer service and talked with them. The gentleman I talked to said that he would email me the paperwork so that I could make a claim. Well, the email came in without a claim number which I needed to attach the pictures and original purchase receipt. Well, the email came without a claim number. I emailed them back and was told I needed to call customer service. Two days later, I get a phone call telling me that they wouldn�€�t cover the cost of a new drum because I already had it replaced. Mind you, this was two weeks after the initial call. Well, needless to say, they refused to reimburse me because I didn�€�t want to wait for them to send one of their repair people out to look at it so they could charge me another $80.00 just to look at it on top of the $50.00 already paid to another company to find the problem. For supposed to be top-of-the-line appliances, they are nothing but problems. I would not recommend buying any LG appliances whatsoever.

DO NOT BUY LG refrigerator. DO NOT USE A & E Factory Service. Terrible experience that is still ongoing. I have waited over a month for repair. First appointment was canceled on me. Second appointment tech was a idiot and did not fix. Third appointment was canceled on me because one of three parts didn�€�t not arrive. I requested a different tech but on 4th appointment he shows up at my door. And he only used 1 of the 3 parts that was ordered. I am super frustrated and the dumb tech even laugh that he could�€�ve fixed it the first time he came. This is 24 hrs later... the refrigerator is still not cold!!!! He didn�€�t even fix it. I hate LG and I hate the A & E (Sears) service. LG knows they have a issue with their compressors.

The refrigerator failed twice in three years. The technician showed up the first time, however failed to show up for the second failure. Therefore, the unit went directly to the trash and I purchased a different unit. Trash, pure trash and very unreliable service.

This is the WORST appliance I have ever owned! Second day after receiving it we had to call repair out due to ice forming in freezer. So much ice in freezer we couldnt pull out the drawers. LG said it was a design flaw and fixed it. Fast forward. Luckily we had taken the extended warranty out for 5 years. In the 5 years we owned it before the warranty was up we had to have it repaired a total of 5 times with the last repair being the refrigerator totally stopped cooling. LG replaced the circuit board and said that should fix it. It didnt. They came back out and replaced the compressor. This fixed it but not totally. We were without a refrigerator for 1 full month. We had to turn the temperature lower than what it was actually cooling. I should have called them out again at that point but it was cooling. About a month after the warranty was out it stopped cooling to where it should be. Called repair again. They refused to work on it. Said they did everything they could do. Plus if it was the compressor again we would have to pay for labor. Also if it was the control panel, they only have refurbished parts because they dont make that anymore. We were concerned about it not being fixed after paying a bunch for labor so decided to have it taken to the dump after only 5 years and purchased a different brand that is made in the USA. We originally paid $2800 for this piece of crap!

I wish I could describe my experience, but there are no words for the dishonestly, incompetence, run-around, LYING, lack of responsibility, unprofessional, and just plain unethical, horrific conduct this company has shown me in spades and spades and spades. I purchased a very expensive LG Space Saver, side-by-side refrigerator/freezer about 16 months ago. Surprise - surprise, the compressor went out. The labor was not under warranty, but the part apparently was. Well, that would require even a semblance of customer service or honestly or even a mild attempt to care about a customer or fix a product. What I got was a vague reference to maybe having someone CALL ME in 2-3 weeks to MAYBE get out there and maybe fix the compressor. First, I was put through a bunch of dumb tests and waiting -- because yeah, a refrigerator SQUEALING, thawing out, and dripping ice down the door could be caused by leaving the door open for 5 minutes. NOT. And I didnt. Still, it took me a while -- playing LGs games -- to realize that nobody has any responsibility or integrity. That they lie as quickly and effortlessly as some folks breathe, and that every single person you talk to will give you a different answer or solution -- absolute no one will mean what they say or follow through. And they could care less how much of your time, effort, or money they cost you (I lost $800 worth of food; spent over 7 hours on the phone, talking to over 12 different people, many not even in the USA, being promised things that never happened -- only to be shuffled to someone else; being referred to their own repair companies THAT DID NOT EXIST! (Literally, I called all three of the companies myself because I couldnt wait 2-3 weeks for maybe. One, the guy was out for the next month or so because of surgery -- yeah, glad I didnt wait 2-3 weeks on him; one, they said they stopped working with LG years ago and wished theyd quit telling people otherwise; and the last one - phone disconnected). Yet, I could not get anyone at LG to understand why I wasnt willing to wait 2-3 weeks for someone at one of these 3 companies to call me!!!In the send you to ten different people, all of who will lie to you game (oh, and prepare to sit on hold for 30 minutes or more at a time, just to be rerouted to someone and start all over... again... and again...), I was told they had a repairman in the area and were sending him to my house now. Please hold. Please hold. Please hold. only to waste another hour and be told I needed to wait on one of the three companies. This went on for 3-4 days!!! Meanwhile, I tried to call an independent repairman -- my family actually needs to eat -- and what I heard from professional after professional after professional was a NIGHTMARE. No one would work with LG. LG does not pay their claims. LG compressors break all the time. Dealing with LG is a virtual nightmare. Etc! I finally found a company with a certified LG repairman (He used to WORK FOR LG) who said he would work on the warrantied part and seek payment for it from LG. (LG had already given me a useless approval # which I could use with one of those three companies. Are we really back to calling the unicorns and Santa Claus again -- newsflash, idiots! They dont exist!) Anyhow, after another day of dealing with a bunch of representatives not in the USA, I got a hold of someone who walked me through a ton of steps in order to send a pre-approved service authorization to the company I FOUND -- it would be in the companys email box in 24-48 hours. Guess what? Surprise - surprise. There was no email authorization; they never sent anything; they never called me back; and I guess they just lied at the time.So I finally paid to have the private company come out and check the refrigerator -- bad compressor. Of course, read the reviews -- everyone is saying this, so LG must know it! Well the company tried to get a hold of LG to schedule a date to fix the compressor -- they had my approval # and told LG I had been given authorization to use them and the authorization was supposed to be in their email box a week ago (oh, and they made me call the company and get a bunch of information, including this email address for this authorization email that never existed. Maybe they do this ** for fun??? Anyhow, the company Id hired could never get hold of anyone at LG -- no surprise there -- so finally went through their world-class (world being literal - class being a JOKE) customer service, only to be told that there would be no authorization because *I* the customer had an appointment scheduled for next week with one of those three original companies. ARE - YOU - KIDDING - ME!?! No one ever called me or scheduled any appointment, and as we all know -- those 3 companies were bogus to begin with. What the ** kind of operation is LG running. This is beyond PATHETIC. Its fraudulent. Moronic. Inexcusable. Sad thing is: I WILL NEVER EVER BUY ANY LG PRODUCT AGAIN, no matter how large or small, and Ive already told everyone I know to AVOID THE REFRIGERATORS LIKE THE PLAGUE. Good going, LG.RUN - DONT WALK - AWAY FROM ANY LG REFRIGERATOR/FREEZER. Or at least call half a dozen appliance repair companies and ask what they have to say about this product -- youll get a surprising earful. LG has no customer service, and they couldnt give two ** if their customers ever get anything fixed, let alone in a timely fashion. If you have 20 - 30 - 40 hours to be given the runaround, to sit on hold, to be lied to and shuffled, to speak to folks all over the world who will each tell you a new and ever-more inventive lie, then by all means, buy this refrigerator. But if you think any part of it will ever break, then youre on your own. LG should be ASHAMED. And I hope theres a class-action lawsuit at some point because they need to be exposed.

It kept breaking down, it took over a week to get it fixed each time it was related to the same problem I lost food. I talked with at least 5 different service people. I felt as if I was given the runaround. Then they sent me a check for a buyout check for the service contract, so when it go bad again I have only 1100 hundred dollars to buy another refrigerator. I would love to write you a more detailed letter, but I think it would useless. Eleven hundred dollars is not enough money to buy another refrigerator or pay for my disappointment. Im retired on a fixed income. I will use the money to do the best I can to buy another one when this one go bad.

After reading all the entries in this section, I thought Id let others know that you are not alone. In a nutshell, my LG frig (bottom freezer model LRFC22750SW) had to have the motherboard replaced 3 times in the first 2 years: the lights staying on problem happened twice and one time the light bulbs inside the fridge exploded in my face when I tried to remove them with an oven mitt. The clamps at the top of the doors broke off for no apparent reason. They just fell into my hand one day. The gasket around the fridge doors failed. The icemaker failed. The front dented after barely nudging it. The freezer was blasting frost throughout due to a relay switch going bad. But heres the kicker - there was a class action lawsuit filed due to the lights in the fridge staying on and melting the inside of the fridge. I joined the claim and they advised that my $408 for one of the repairs would be reimbursed. This was over a year ago and I have not received any reimbursement to date. What astonishes me is that some sites say LG refrigerators are in the top 10 of certain lists. I dont understand how this can be true, especially seeing all these complaints on this site. Needless to say, I will never buy another LG and I will never recommend the brand to anyone for any type of device.

Called LG about peeling paint and rust around bleach dispenser on my top load, state of the art(??), WT5170HV washer that was purchased in March 2013. Was told peeling paint is not covered but for 1 year!! My first and last LG purchase and would not recommend LG to ANYONE.

On August 25, 2019 my refrigerator started getting warmer and warmer. I called Sears repair but they only had an appointment two weeks out on September 10th so I took it. Thats a long time to go without a refrigerator. However, I read online that LG refrigerators have issues with their compressor so I decided to call LG direct to see if there was any warranty on my fridge I purchased in 2012. After the standard questions...the service agent provided me with a phone number of the local repair person for LG. I called Lilo and he was able to come out the very next day. He confirmed it was the compressor and then tested the motherboard to make sure the software would be compatible with the new compressor which it was, whew. I know there have been a lot of bad reviews here but I didnt have the same experience so I decided to take the time to post. Thank you for the help LG and I appreciate your service repair person here in Hawaii!

After using my hand me down washer that was 23 years old, we decided to purchase a brand new LG front loader. We purchased it at a Best Buy with the matching dryer in October 2011. Now February 2012, I had to have a service technician come out to repair the washer. When the washer tried to turn clockwise, it made a grinding sound not be able to spin. It did spin counterclockwise. Of course, the warranty ended three and a half months prior to this problem. The technician told me he reconnected the bolt on the inside and it should be good for a few days. He told me that he assumed that I washed large loads. Why wouldnt I wash large loads? That is why I bought a large capacity washer. Stupid assumption! Anyway, he told me it would cost $350 to replace and repair the part. As for it lasting a few more days, I put in a load of three pairs of socks and one t-shirt. It still grinds! So much for a few days. Also, Mr. technician, is three pairs of socks and one t-shirt a large load to you?

LG ha enviado a una persona para reparar mi frigorífico sin coste alguno por las piezas y la mano de obra. Gracias LG.

Pagó casi 3.000 dólares por un frigorífico sólo para que fallara en menos de 2 años. Ahórrese tiempo, dinero y frustración. El hecho de que sea caro no lo convierte en un producto bien construido. Sería mejor comprar una nevera de 700 dólares. Al menos, si se rompe, el retorno de la inversión es mejor. Intenté pasar por el servicio de atención al cliente y todavía estoy esperando que me llamen.

My husband and I are teachers and dont make much to begin with, and we are only paid 10 months out of the year. It is our responsibility to be conservative with our money so we often buy in bulk with coupons. Well, last year after we came home from our vacation (not a glamorous one either) to a very hot refrigerator and $400 worth of food that had gone bad, we called and fought with LG customer service who were very rude to us. They refused to replace the food but because it was less than 6 months old and under warranty, they sent someone to fix the problem. Now this summer, we went away again, and came home to a fridge full of moldy food again and another $300 worth of food. At this point, we cannot afford to replace much of it because we wont see another check until the end of September. We were trying to budget and plan ahead. We paid for the extended warranty from PC Richards who has been wonderful thus far. So, they sent someone out to take a look at it, but we were told that this is just a trait of the LGs which have fans that are known to shut down if the food cabin gets too cold and sometimes there is a glitch where the fan wont turn back on again unless the refrigerator is unplugged then plugged in again. So both my husband and I have been on the phone with LG customer service, and they have been nothing but rude. I was told that it was not in the customer service policy to replace the lost food. When I asked them why they had that policy, the supervisor was unable to tell me. She just said that that was their policy. All I asked was why, but she refused to tell me. If I treated the students and parents in my classroom the way LG treated my husband and me, I would be out of a job.

Our LG Front Loading washing machine has a massive problem with black mold in the rubber door gasket. It seems to be a widespread problem with this product. If I had known this beforehand, I would not have bought this washer. I would like my money back so I can buy a replacement that is well made and works.

My LG washing machine stopped working after 3 months! It is not able to complete a spin cycle and does not drain, leaving mildewy water sitting at the bottom on the washer. We called for an LG repair man who arrived at our home 3 days later. He walked in and pressed a few buttons then charged me $150 before leaving and doing nothing! The machine is still under warranty, yet, whenever we try to call them to actually fix the ** thing they inform us they will be charging us more. I do not understand why LG has a warranty system going, if they are going to charge us for a problem that we have not caused. Needless to say, I will not be purchasing anything with the initials LG from now on, and will do my best to persuade others to do the same. This companys ethics are deplorable. It should be ashamed of itself.

It takes hours to wash a load. Ive been doing laundry for 55 years. This is a piece of junk, albeit a very expensive piece of junk. Ive even gotten the famous UE message when the tub is completely empty and Im running the tub clean cycle. As soon as I can afford it Im going to Sears.

I purchased an LG front loading washing machine and it doesnt clean our clothes. There is not enough water coming into the machine to clean the clothes so they come out dirty. They have sent a technician out twice who claims it is a defect in their machines but then writes a report that the machine operates, so customer service wont do a thing to help you. This is the worst customer service experience I have had. Dont waste your money. They dont stand by their product!

We bought an LG Refrigerator 4 years ago. The compressor recently failed. We were astonished to learn that it would take 3 weeks before it could be repaired. However, it got much worse. A few days before the scheduled repair, we were notified the repair would be delayed another week. Then on the day of the newly scheduled repair the repair technician called in sick. We were delayed another day. The next day the technician went to the wrong address. The repair was delayed another 2 weeks. At the next repair date a tech finally showed up at our house, only to inform us that LG shipped us a generic compressor and he had not been provided the tools to install this generic compressor. The next available appointment for a tech with the appropriate tools is 3 weeks away. The tech also informed us that he couldnt even guarantee that the compressor would fix the problem and we might be back in the same boat in a matter of weeks or months. I will never buy another LG product. After being without a refrigerator for over 2 months, we are likely to just go buy a new refrigerator at this point. What a horrible, frustrating and maddening experience.

We purchased the LG French Door Refrigerator a few years ago and honestly has been nothing but problems and issues since the purchase. From the beginning, several parts (plastic door holders) starting falling off and breaking. We have had repair people out multiple times in the past few years (including again today). The refrigerator often freezes items and the freezer does not freeze (yes this is somewhat ironic). The freezer door is currently broken and ice maker is hanging down. Also, LG customer has been very difficult to work with, one of the most difficult appliance and customer service experiences I have ever had. If given another opportunity, we would not buy another LG fridge. I hope this is helpful and saves future buyers the challenging experience we have had with this fridge.

I originally chose LG because of the price but over time it became a great brand that was totally worth it. I was expecting much less from LG but they far surpassed my expectations. I like the ice maker and smartphone functionality, its pretty nice. I can connect it to my phone, play music on it, pour the water to almost any temperature nearly instantly, open sections without touching it, and more. I like all of it, my refrigerator has so much functionality I couldnt imagine switching to anything else, except maybe the Samsung one. The price was good. The overall fridge is just perfect.

Bought at Sears, this Kenmore was mfg by LG, per the 3rd tech seeing this noisy refrig. They claim nothing is wrong, but it makes a high pitched sound that lasts for 10 to 30 sec probably associated w/ defrost. I will never buy from Sears again!

I chose to purchase LG because I love LG products. They were the first to be innovative in my eyes and expanded theirs products from phones to refrigerators. Their designs always look so modern and sleek unlike other brands. I loved how big the refrigerator was and how many things you can fit inside and still have space. Also its reliable and lasts and look nice. Easy to move and assemble and everything like that. Also looks great with my decor. But I dislike the price of the refrigerator, it seems to me like it wasnt really worth the price that I had paid. I feel like it should include more things and maybe more shelves but works like it should and gets the job done.

Compré el frigorífico en abril de 2021 y lo recibí en mayo de 2021. Comenzó a usarse el 17 de junio de 2021. Dejó de refrigerar el fin de semana del 4 de julio. Perdí 250 dólares en comida. Llamé a LG, obtuve un número de orden de trabajo... luego no hubo contacto con nadie. Me puse en contacto con la oficina del presidente de LG. Recibí una llamada diciendo que Aandamp;E sería enviado para hacer la reparación. 7,13,21 Llega el técnico de Aandamp;E. Dijo que no estaba cualificado ni capacitado para trabajar en el frigorífico. 90 minutos más tarde, dijo que a las 7:29:21 habían reprogramado la orden de trabajo. Nadie llamó o llegó de Aandamp;E en esa fecha. El 2 de agosto, Aandamp;E me envía un mensaje de texto diciendo que ahora es el 10 de agosto. Hoy... 17 de agosto nadie llegó, nadie llamó... dos días tomando el día libre en el trabajo y se perdió dos veces por Aandamp;E no aparecer... Así que un refrigerador de $ 3700 que ha sido roto desde principios de julio se encuentra en nuestra cocina sin ninguna señal de que será reparado, reemplazado, o de trabajo en cualquier momento.

We also splurged and purchased the LG combo after being told they were the best. We had them 4 months and the washer began to leak. We had the service people out 7 times. Of course, it would not leak when they were here. We also had the disgusting odor and high-pitched scream when filling with water. The service men informed us that it could no way be their problem--it had to be something we did. They also had no idea how to get rid of the smell. We were still under warranty at the time. I had to keep taking off time from work to be here when they were here. The last time they were here, though, I walked in on one of them talking to their dispatcher complaining that they had been here several times and they were making no money on this call. Isnt that great? I have a faulty washer and dryer and they are worried about money? What about the money we spent on these relics? Needless to say, that was the last time they were here. I just happened to ask a sales lady at Home Depot about the odor and she told me about the front panel and draining that tube and actually running Clorox bleach through the machine. She also said do not use Downy whatever you do as it builds up on the drum and does not come off and always leave the washer door open. But, now, there�€�s a new problem: the light never goes off in the washer. It used to. I emailed LG and their response was you need a service call. Are you kidding? If there is a class action suit, I want in. I have not talked to one person that is happy with their machine!

We had this beautiful fridge installed in June of 2012 and right away the freezer compartment spilled ice all over the floor when you opened the freezer drawer. The repairman messed with the seal on one visit, then replaced the seal on another visit and finally replaced the freezer door on the third visit. Problem with that was then resolved. Was gone for three months and back home for summer and the freezer quit working on July 4 - water all over the hard wood floors and freezer food thawed--they came out and did repairs on a fan. A week later the same thing happened - came out - needs new compressor. Came out with the right part no. on the box, but when he went to install it, wrong compressor - could not even restart the fridge section - so without fridge too. Yesterday they installed the correct compressor and freezer wont go below 29 degrees. American has been very good to do repairs and are trying to help us. We also bought the extended warranties, but that company has been somewhat difficult to work with. It is like no one knows who should do what. Very unhappy with this product. Now I have seen many others experiencing the same issues. Should the consumer have to suffer inconveniences and perhaps even damage to their home PLUS pay for the product and warranties especially when LG surely knows they have problems? I feel badly for the repairmen, but am wondering why companies continue to sell these products when obviously there are significant issues. What are we to do?

I purchased a fridge and a gas ranger from LG buy American just a little over a year ago. And immediately after, the range burners control knobs started cracking and falling. The fridge rubber gaskets on the door started to come off. The parts are very expensive and do not correct the original defects in the product. I am ashamed of these products, and I will not recommend it to anyone. LG, shame on you.

It looks great the stainless steel fridge, but I have bad experience as if I bought an old car which need fix every 1000mi. I bought this product from the factory floor, a year and half the ice maker fails and purchase the part and replace. Now it is three years old, and completely fail to keep cool anything within, is that not annoying, old model refrigerator wont have this after 10 years or more. This is 3 damn years and wont work right, what a BS is this. 3K is just throw in the dirt, do I trust the repairman do the good job last few more years, I dont think so. I would rather buying other brand and throw the trash. Whoever plan to purchase LG refrigerator be careful, dont trash your money. It looks good in the house kitchen floor but not working good.

Both my son and I bought LG washers. Bearings out on mine and cost to repair was equal to buying new washer. He had the extended warranty. Called the help line. Someone just kept repeating with a foreign accent, Only the drum (stainless will be around forever) and the motor are covered. My model had mold and mildew problems from the beginning. Now we both have nice dryers and will have mismatched washers. Beware! Bearings are not covered and you will have a flood, no washer, mismatched appliances, ruined flooring. Of course our State is not in the class action against LG. Guess where we would like to stick the stainless drum!

Not satisfied with my LG Refrigerator #LFX25991ST. I purchased this refrigerator in February 17, 2013 and now the freezer/and main food compartment doesnt cool or freeze. However, the interior light does work. Called LG and they advised me that a Tech would be out in two days to check it out. So we bought ice. The Tech did arrive in two days, checked it out and found that the compressor had failed. My Fridge is still under warranty and should not have a problem getting it fixed, but its new. I kind of look at the fridge as buying a car, turns bad there is a lemon law that protects the customer. The compressor is like the engine of a car going bad. Well, the Tech did call in to Atlanta, Georgia to request a new compressor and should arrive in two days. He said it would take three (3) hours to replace. We will see this Thursday, Jul 25, 2013, if he is correct or even shows up.

Compré un lavavajillas LG en octubre de 2018. A los 6 meses no se encendía. Después de un mes, la reparación se completó ... esa noche se inundó mi cocina. Eso fue hace cinco (5) meses. Desde entonces hicieron una reparación para la fuga (esperé 2 1,2 meses para las 3 piezas) pero la reparación no funcionó. Una vez más el lavavajillas inundó mi cocina. Llevo 5 meses sin lavavajillas. No he podido obtener una respuesta directa de LG. Entiendo que los electrodomésticos puedan tener problemas, pero lo que no entiendo es el horrible servicio de atención al cliente de LG. Son groseros, no dan respuestas directas, dicen que van a llamar y no lo hacen. Un representante me dijo que no reemplazan una unidad sólo porque es un limón. Hágase un favor: ¡aléjese de cualquier cosa de LG!

Think twice before you buy a LG refrigerator. The compressor on mine failed just past a year of use. LG repair people were less than helpful but they finally agreed to pay for new compressor but we were on the hook for labor because we had not purchased extended warranty. My granddaughter purchased a LG refrigerator just after ours. Her compressor failed just after a year. She did purchase the extended warranty but has now been waiting eight weeks for repair with no end in sight. Repair people do not want to do business with LG because it takes months and months for them to be paid/reimbursed by LG.

The washer keeps tripping GFI which indicates a current leakage problem, that is, a DESIGN PROBLEM. Local techs and LG keep writing this up as an electrical breaker tripping which is a problem of shorting out, or over-amping, not current leakage. GFI breakers are required by electrical code in areas where water is present. The local techs and LG want to solve this problem by removing the GFI, thus violating electrical code in order to make their product work. Current leakage design problems dont improve, they get worse over time, further endangering customer safety.

Me gusta el microondas pero me gustaría que el panel de control estuviera iluminado. Facilitaría las cosas. El microondas funciona muy bien y es fiable y estoy contento con él, aparte del panel de control. Si alguna vez tengo que comprar otro me plantearía volver a comprar esta marca.

At invitation via email from LG, I spent quite a long time writing a careful, truthful evaluation of my fancy still-under-warranty LG washer WM3875HVCA, which has had about seven or eight service visits. Both computer panels have been changed out; the water valve has been replaced; the door latch has been replaced; and still, the thing locks when I try to open the door post-cycle. Also, water continues to leak into the drawer serviced by the water valves, and the supposed anti-wrinkle option, which an LG representative told me directly on the phone is supposed to be constant for the eight hours as indicated, appears to do nothing. It is never on, whenever I check on it after a cycle.I had written a grammatically correct, no swear words, truthful review, and picked only two starts out of five. Would anyone like to guess how LG responded? They denied allowing my review to be published on their site, supposedly claiming it did not meet their guidelines. Um, would those guidelines include singing only praises of their products (i.e.. if you give a negative review, they dont want to hear it, publish it, or know of it)?I am completely disgusted with this situation. LGs email denying my reviews acceptance told me to submit another review as if anything similarly negative would receive their approval for site-publication.As long as I dont rave about this washer, I suspect they are never going to allow anyone to see what my experience has been because then, prospective buyers would take a pause before considering a similar purchase. Indeed, the only reviews, which I read, on LGs site are all glowing about my washer. Ha.

We have an LG washer and dryer. The main problem is with the front loader washer. We find that our clothes always smells of mold. I have tried different cleaners, pellet fresheners, bleach washing only but the smell of mold is still there. Some people tell me the reason for this, is that we live in Florida. What can I do to correct this problem. Is there a recall on these units. Thank You.

Compramos nuestra lavadora LG el 11,18 en Best Buy. Optamos en su momento por no obtener la garantía ampliada, ya que en nuestros 50 años de matrimonio, éste era sólo nuestro cuarto equipo... Después de lavar la ropa el fin de semana pasado, me di cuenta de que el agitador no estaba conectado. Llamé a mi técnico, pensando que de alguna manera el agitador se había desenganchado de la transmisión, y que sería un arreglo sencillo. Lo que encontró fue un eje de transmisión roto... La parte rota era del tamaño de mi dedo meñique, ¡completamente roto por la mitad! El coste de la reparación fue de 300 dólares. Lavamos aproximadamente 7 cargas de ropa a la semana, ninguna de ellas muy grande... ¡¡Como pudo pasar esto!! ¡CR le dio una buena calificación a esta máquina, yo la llamo un pedazo de chatarra! Este será el último producto LG que compraré.

I bought this washer from Conns 2 years ago along with the matching dryer. I bought it on the recommendation of my nephew who had the set. I guess he never used it otherwise he wouldnt have recommended it to me or 2 of my sisters or he flat out hates us. My 2 sisters have already sold off the washer for cheap on craigslist and bought GE products; I will be doing it the same thing soon.This POS gets off balance even when during a Tub Clean which is done when the washer is empty. It can take hours to complete a load as you have to babysit it to make sure you wont get the UE code; when that happens it will fill the washer with water and try again, over and over. When I can get a load to go through a cycle completely without an error code I feel like I have won a prize. I do know that the best way to get a load to complete is to fill that sucker up! Small loads will continually go off balance until you reach the breaking point of pulling out most of the wet load and spinning it out by sections. Ive done this too many times to count but I wont wash baby clothes with the regular laundry.Oh yeah, when the machine had to refill and refill with water, the detergent and softener dispensers get filled with water even after the load has completed so when you go to do another load and pour the product in, it releases into the load immediately as its full of water. I now have to check that the drawer is empty before adding in the detergent, if not then I have to shake and open and shut the drawer rapidly to clear out the excess water.If you have small children be aware that they can climb in the drum and if they have accidentally turned it on and closed the lid, they are going for a ride! My 7 year old daughter and her friend did this to scare me only it backfired on them, the machine started despite the fact I had the child lock enabled. The lid would not open even after being unplugged, the mechanism jammed. We had to break the lid to get the girls out before they suffocated. Needless to say they were the ones scared beyond belief and mostly unhurt except some scratches and bruises. The drum is HUGE, 2 kids fit in there along with half a load of laundry! LG replaced the lid and said they would work on the child lock aspect and get back to me but I havent heard a thing from them.I dont think it cleans well either, Ive pulled out crib sheets and they still have spit up on them which is gross. Because of the way the drum agitates, items usually end up balled up or tangled together so not everything gets cleaned. On every load I usually set it to the soak cycle so I know everything is getting wet; when I forget is when I find stains that should have come out. Buy any other brand than this one, Im buying a GE even though they are loud machines. This is a quiet machine, you dont even notice that its refilled the washer in the rinse cycle for the past four hours straight as the UE signal doesnt always come on.

Hemos tenido muchos productos LG y nos han encantado todos. Mi queja con el lavavajillas es que tarda dos horas en funcionar y no tiene ciclo de secado. Nadie nos lo dijo al comprarlo. Hace tres años que lo tenemos y no hay ningún problema real, excepto el mencionado.