Ni siquiera un año con nuestra estufa y tuvimos el ventilador ir en el olor del horno de los humos de gas en el interior del horno cuando está en uso. ¡¡¡¡Han ampliado la garantía y todavía no ha venido nadie a arreglarlo desde hace un mes!!!! ¡¡¡¡Entonces sobrevendido... y todavía nadie ha llamado de nuevo!!!! ¡¡¡Me quedé sin horno para la cena de Navidad que hice para 30 familiares!!! No volveré a comprar LG nunca más y me aseguré de que mi familia, mis amigos y las redes sociales conocieran nuestra experiencia... ¡nunca más! Muy insatisfecha.

Comprado nuevo frigorífico Instaview de puerta francesa con cajón CustomChill, modelo LMXS30796D, el 6 de diciembre de 2019. Se entregó al día siguiente. Como mi vendedor me dijo que en el momento de la entrega debía inspeccionar el frigorífico minuciosamente antes de que los repartidores lo llevaran al interior, me aseguré de que dos de nosotros supervisáramos la entrega todo el tiempo. Estuvimos allí desde antes de que lo sacaran de la caja hasta que se fueron e hicieron un buen trabajo. Así que cuando descubrí un rasguño de seis pulgadas a lo largo del borde del cajón CustomChill más tarde esa noche me decepcionó, pero sabía que no era como resultado de la entrega. Al día siguiente me puse en contacto con LG y me abrieron dos números de caso (uno se debía a que el cajón CustomChill se atascaba al intentar abrirlo del todo) y me dijeron que se pondrían en contacto conmigo en un plazo de cinco días laborables. Me dijeron que mientras tanto podía enviar por correo electrónico la factura de compra, el albarán de entrega y una foto. Como nunca recibí ninguna comunicación de LG, al cuarto y quinto día me puse en contacto con ellos de nuevo. Ya ha pasado el quinto día y LG sigue sin responder a ninguna de las dos cuestiones. Aunque me encanta el frigorífico, estoy muy decepcionado con el servicio de atención al cliente de LG. En este momento, no me atrevería a volver a comprar un producto LG.

Mi marido y yo compramos uno de nuestros primeros electrodomésticos nuevos el pasado mes de abril cuando compramos nuestra primera casa. Era un lavavajillas LG y permítanme empezar diciendo que es el peor electrodoméstico que he utilizado, lo cual es completamente decepcionante. De todos los aparatos que he utilizado en mi vida, éste se lleva el premio al peor lavavajillas. En primer lugar, cuando estoy limpiando la cocina tengo que acordarme de sacar la rejilla inferior despacio y con cuidado, porque si no se sale del carril. Decir que hay una pista no es realmente exacto. Parece que LG ha decidido poner unas ruedas en la rejilla y darlo por terminado. No me malinterpreten, no vengo como un toro furioso y simplemente tirar todo abierto. Pero no creo que tenga que acordarme de abrir lentamente para que las cosas no se desvíen. Otro problema que tengo es que el lavavajillas no limpia. El ciclo normal no limpia mis platos. Tengo que usar la opción de servicio pesado para que salgan aunque sea un poco limpios. Siempre he enjuagado mis platos antes de ponerlos en cualquier lavavajillas que he utilizado, pero este requiere que mis platos se pongan completamente libres de manchas. Si no están libres de manchas, no salen limpios. Realmente es casi inútil usar nuestro lavavajillas LG. Por último, pero no menos importante, el dispensador de jabón se atasca con bastante frecuencia. Hago funcionar el lavavajillas en el ciclo de servicio pesado durante casi 3 horas y descubro que el dispensador de jabón ni siquiera se abre. Compramos nuestra máquina en Home Depot en Pontiac, MI y no podemos imaginarnos comprar otro electrodoméstico LG. Estábamos emocionados por tener nuestro primer electrodoméstico nuevo, pero nos decepcionó. La vida es buena pero los lavavajillas LG no lo son.

Ive had issues with the front loader getting off balanced and causing error messages. The website states to unplug and washer will reset, which seems to work. Now it seems to off balance with every load and I find Im resetting a few times each wash. Not only that, but now my clothes are getting a moldy smell and I am rewashing to get the odor out. Very disappointed in this expensive product. I was thinking of purchasing a refridge from this company, but will look at other brands instead.

My experience with my LG is terrible. My refrigerator, as even confirmed by the technician, doesnt cool. And LG said they had numerous problems with the cooling system and leakage. Since January, they came seven times and it has not been fixed. And since January, it hasnt been cooling. We called LG. The fridge is under warranty. From what Im seeing on the warranty information, its a 15-year warranty that technicians have been sent over and over again. The tech re-fixed the entire refrigerator with new parts, new compressor, and still, its not working. I loaded it up the last time he did it, and I told the LG service people its not working, and they told me, Well, bring the person one more time. And as long as they document that its not repairable, they will give me a new refrigerator or pay me whatever the cost of the new refrigerator is nowadays.So I gave them again the benefit of the doubt. The last time they fixed it, only the bottom freezer part was working. I loaded it up with food because it was Easter time and I was expecting company and I needed the space to load the food in there, and two days later, everything has melted, and I still have the food. So the top part never worked. I even did what they asked. I have it documented and turned it over to the attorney general. Because they were not even gonna honor. I have it written in their email, where the lady is saying, Give us one more time, a chance. And theyre still not honoring their email or their writing. Theyve been ignoring me.Also, LG subcontracts to foreigners. Every time I speak with someone, its from the Philippines. They have this executive service department. I try to connect with them, and they dont even take any initiative to do anything. This executive department is a joke. I spoke with every supervisor that existed there, and I have documented their names. I asked for a manager and they wont give me a manager. They say that theyre the ones responsible to do something. Then do something.Im very dissatisfied. Ive looked through the reviews, and every single person that complained about the cooling system gave up. Im not gonna give up. If thats what they think Im gonna do, no way. Now, Im waiting from the attorney general. And they also confirmed that theyve been having problems and a lot of consumers have turned to them where they made LG pay for the refrigerator.

Compré la cocina de gas en Home Depot en junio de 2009. Los mandos para encender y apagar el gas están muy sueltos y dificultan el ajuste del gas. No sólo es un inconveniente, sino también un peligro para la seguridad. En algunas ocasiones, me encontré con que el gas seguía abierto cuando sabía que lo había apagado después de cocinar. Llamé al servicio de atención al cliente. El mío no es uno de los modelos a los que el servicio de atención al cliente puede enviar piezas de repuesto. Para comprar perillas en línea costaría más de $ 63,ea. La unidad se ha mantenido muy bien. Un usuario. No hay niños en el hogar. La vida útil de este electrodoméstico es muy corta en comparación con otras estufas que he tenido. Ni Home Deport ni LG parecen preocuparse lo más mínimo.

En sólo 5 meses mi frigorífico LG de 471 litros ha dejado de enfriar. El técnico ha venido dos veces y todavía está intentando averiguar el problema y ya son 4 días sin frigorífico, además de que no están totalmente equipados. Estoy teniendo la peor experiencia y estoy muy decepcionada con un producto tan caro. Todos mis alimentos se han estropeado. Cuando se entregó el producto también había algunos daños en el mango. No esperábamos que un producto tan caro se estropeara en 5 meses.

After having several service calls on my LG washer and dryer and dealing unsuccessfully with the Executive Services Department at LG, we have filed a claim with the Pennsylvania Attorney Generals Office and would encourage others who are experiencing issues with their LG equipment to do the same. As this blog is a great way to relieve some stress, it is not going to provide any long-term relief to us consumers experiencing issues with LG products. It is truly time to let our elected officials perform their duties on our behalf.

I purchased a French door stainless steel unit, Model number LFX31925ST. The compressor stopped working. I contacted LG, we went through a series of diagnostics, and the LG technical support folks confirmed that the compressor was the likely culprit, and that the compressor was under warranty. The first two service providers provided by LG would not service my unit. I called back. I got another LG recommended provider who did come out and perform a diagnostic, confirming not only had the compressor failed, but that the heat during the failure melted the internal coils, rendering the unit in their opinion non-repairable. This report was sent to LG tech support. LG tech support then claimed that they needed more info from their recommended technical service, requiring that I pay them again, to come out, disassemble the unit, take pictures, and concurrently be on the phone with LG Electronics. All this was done, with a promise from LG that this would get reviewed by their technical managers and that I would hear back by the close of business. Hearing nothing back, I contacted LG again the following morning (10/3/2018) and was advised by LG that they had not received the pictures so they were still waiting. Since I was standing by the vendor when he sent the pictures, and the LG tech support person was still on the phone at the time, this claim was dubious at best. I have now been without a refrigerator since 09/19, with no known resolution path. I am a Sr. VP of Operations & Quality, and this is the worst customer service experience I have encountered from a major corporation in my lifetime. If they are not going to honor their warranty, they should have the decency to say so, so I can shop for a replacement.

Tengo una estufa eléctrica LG. EL HORNO NUNCA HA FUNCIONADO BIEN. Lo he llevado al servicio técnico varias veces. La parte digital y un sensor fueron reemplazados por nuevos hace menos de un mes y todavía no funciona. Estoy intentando asar unas coles de Bruselas a 425 y lleva más de una hora calentándose y sólo llega a 350. No compre esta marca a no ser que quiera pasar mucho tiempo en la cocina y conocer muy bien al reparador.

Comprado el lado a lado 1 de abril de 2015 y el compresor está roto a partir del 23 de junio de 2018 cuando me di cuenta de la acumulación de agua y mi helado suave. Comprado en Best Buy y te dan un año extra de garantía. Los reparadores no trabajan los domingos y lunes así que tengo que esperar 4 días antes de mi cita. Originalmente querían citarme para el 2 de julio, que es dentro de 11,2 semanas. Mi frigorífico está ligeramente frío y el congelador ha dejado de congelarse. Pagué un extra por la unidad LG que anunciaba su compresor lineal silencioso. Estoy muy descontento de que la unidad se rompió en 3 años. Es ridículo. Me aseguraré de adquirir una garantía adicional si veo más averías en el futuro. Ojalá hubiera comprado un Whirlpool, que es la recomendación de Consumer Reports. Algunos de mis amigos tienen Whirlpool y sin problemas.Actualizado el 06,26,2018: Tenía el reparador fuera. Pensé que era el compresor lineal, pero resulta que es en el sistema cerrado donde el freón está conectado a las bobinas de metal. Cree que hay una fuga. Sólo tiene 3 años. No debería ser así. Hay que concertar otra cita y un especialista vendrá a buscar la fuga y a poner freón. Si no pueden arreglarlo, me darán un frigorífico nuevo. Esta es la garantía de Best Buy. Hoy en día no vienen con una garantía de 5 años. También me plantearé comprar una garantía ampliada. Las cosas ya no se fabrican como antes, cuando los montadores las ensamblaban. Mi viejo GE duró 20 años. Eso fue en los años 70. Ellos diseñan a propósito para romper después de ** años.

LG Front loading washer - I spent $1,200 to get my clothes to smell like mildew. I have no satisfaction getting through to LG online or Best Buy where we purchased it. As with other folks, we have to leave the door and detergent tray open so guess what, the whole house smells of mildew when you walk through the laundry room. I will probably junk this machine because my conscience, unlike those who run the LG Company, will not allow me to sell it to someone else. No stars is the rating for this useless, stinking washer. LG had better step up to the plate or cancel this product line.

Esta es una lavadora de 5 meses. Ha sido ruidosa desde la primera semana. Los instaladores de Lowes no pudieron arreglarlo del todo. Últimamente, es excesivamente ruidosa y vibra durante el centrifugado, incluso a bajas velocidades. El servicio técnico de LG es muy amable al hablar. Sin embargo, no envían ninguna información.

It is attractive, efficient and easy to get things in and out of. Very functional in the inside as we have a side by side with a bottom freezer section. Both top and bottom sections keep food items at temperature settings. We have had many compliments from friends and family on the unit.

I liked the LG brand initially and the refrigerator was on sale. Adjustable temperatures for desired food storage. Roomy storage and easy to disassemble to clean. Lower power usage for reduced electricity bill. But the lifespan of the refrigerator is not as long as desired. It did not meet my expectations as my older refrigerator outlasted this one by about 20 years.

Im LG customer since an year. I bought LG refrigerator from nearby store. Due to electricity fluctuations problem occurred but what kind of issue is this? I dont know. It has been 10 days since Ive complained but no action taken still. Very very worst service by LG.

Purchased fridge 1/1/2016. After 3 months we had to have it repaired because ice was forming on fan, they also had to evacuate the system and add freon. Took a few weeks for that repair. At 7 months old it stopped cooling (compressor went bad). Lost $250 worth of food. We had to use one of their authorized servicers due to the warranty and it took 2 weeks for a repair. Almost 3 years to the day after having replaced the compressor, it went bad again. The part is covered, labor is not. It will cost me $300+ for the repair and another $200+ for spoiled food. I should not be spending this kind of money to repair a $3000 refrigerator after only 3 years and 7 months. I have read numerous reviews and this is a very common issue. There have been several class action lawsuits and apparently LG is aware of the subpar performance of this appliance, yet still sells it.

LG Waveforce Top Load Washer - I have not been happy with this product since day 1. After careful and close observation, I have come to the conclusion that this machine corrects for its inefficiencies by doubling and tripling some of the rinse and spin cycles, thereby making it MORE inefficient than the center-agitator style washing machine. I mean, really, it tells you a load will be 53 minutes and it ends up taking an hour and 53 minutes because of the extra cycles it runs itself thru just to balance and re-balance. When this thing dies (hurry, hurry) Im going back to the center-agitator style washer if theyre still on the market. So much for energy and water efficient washing machines. Geez, just clean my clothes without all this computer controlled inefficiency - paleeze.

I had the LG Refrigerator for little over 4 years. Replaced the compressor twice and paid $250 on both occasions. One was 2 years ago and just had my compressor replaced yesterday. The LG customer service is very unpleasant. They put me on hold over 11 minutes and hung up on me. So, I had to call in again, the rep. didnt seem like she wanted to be there and just wanted to collect a paycheck. My wife and I invested $5k in the refrigerator, washer and dryer. We will never again purchase their products. I am going back to GE.

Compré el lavavajillas LG LSDS4821ST el 30 de noviembre de 2008. Sólo lo he utilizado 3 veces desde 2008. El lavavajillas dejó demasiada agua en la máquina después de secar los platos. Los platos tampoco estaban limpios ni secos. Llamé al servicio técnico durante el periodo de garantía y me dijeron que el agua sobrante era normal y que los platos se secaban al aire con un nuevo sistema de lg. Las pocas veces que usé la lavadora tuve que limpiar el exceso de agua en el fondo del interior de la máquina. Los platos también estaban mojados. El colmo fue cuando el dispensador de jabón para platos no se abría. Eso fue en 2013 y desde entonces no lo he vuelto a utilizar. El servicio de atención al cliente de LG te da largas. Tengo una lavadora y secadora LG con bastantes problemas. No compren nada de LG, ni siquiera un teléfono.

We purchased a fridge from future shop in Dec. Deli drawer did not close properly. Technician sent to our house small adjustment made - within 2 days problem was back. Technician returned, could not fix but broke full panel of glass in the fridge. So now drawer does not close properly and there is no shelf. Apparently parts were ordered. Called LG to discuss replacing unit, got escalated to an idiot name Garret who was useless and would not give his managers name. Apparently his name is Kuzi. He does not have a last name or a phone number - its all confidential - not really sure what LG is paying him for if he is the escalation they have for customers. Worst I have ever dealt with. Please do not buy their product.

My 3-year-old LG Refrigerator has a failed linear compressor. Apparently this is a known defect since 2014 which was before this refrigerator was purchased in 2016. There is currently a class-action lawsuit filed against LG. I have received the run around from LG. I have called every day since 9/28 and have received a different story about how to get it repaired and if the part has been ordered and where it is in the shipping process. I have now been without a working refrigerator for a week with no end in sight. I have 4 children and 3 adults in my household. This is a HUGE problem. Short of buying a new fridge I have no recourse. No one can tell me when it will be repaired or when I will even receive the part. I do have a guy who will replace the part when I finally get it but every time I call LG I get a different story about where the part is and when it will finally be shipped.The process to get this part has changed with every phone call I make, as has the time frame. On Saturday when I called it was 1-3 days. On Monday when I called it was 3-5 days. On Tuesday when I called it was 7-10 days. Today when I called it was again 3-5 days and still has not shipped. Then I had Jenn from LG call and offer a mini-fridge until we get our part on Friday, but we wouldnt get the mini-fridge until Friday which is when she told me the part will be here. She then offered me $250 for spoiled food, which is quite inadequate since we had to go purchase a mini-fridge already and I am spending about $10 per day for ice to keep the rest of our refrigerated products on ice. She told me the part would be here by Friday 10/4 but when I called LG customer service today 10/3, the part has still not shipped and they said it would still be 3-5 days before the part even ships. Jenn also sent me a text and said I could text her at any time to get an update about my part. I have now texted Jenn 4 different times over two days and have yet to receive a response from her. I dont even know what to believe at this point. I think that contacting an attorney to get some recourse will be my next step. I am going to have to go purchase a new refrigerator since LG is incapable of getting my 3-year-old refrigerator fixed in a timely manner. Steer clear of this horrible company with horrible products! This is the second problem we have had with this refrigerator. The LG dishwasher we have that was purchased at the same time is now on its second motor. It is also 3 years old. Terrible, terrible products! Huge run around from customer service.

Ive had a tech out 4 times already looking at my fridge that is only 8 months old. They replaced a compressor still not working. Now replacing two evaporator and maybe it will be fixed. Its been 6 weeks since my fridge has worked. How long is a person supposed to live out of a cooler after spending 2600 dollars on a fridge and it didnt last 8 months before going out. To people they sent out to repair it are screwing me around like Im not a big enough money making job to worry about. I call LG and they are totally useless. I should just talk to a brick wall I may get more out of it. Totally frustrated and cant get a hold of anyone higher up to talk to. I will never buy another product from them again.

Los lavavajillas LG son horribles... Tarda más de dos horas en lavar una carga de platos. Además, los controles no se iluminan correctamente y no puedes ver qué configuración establecer a menos que tengas una linterna. Además, la mitad de las veces el dispensador de jabón no se abre. He pagado demasiado por este producto para que tenga tantos problemas... muy decepcionado.

We have had our French door refrigerator for 3 years and I have had to replace one inside bin two times, two different bins, one on the left and the one on the right. These drawers are not made strong enough to accommodate someone like me. In a hurry, lots of food and shoving food in the bin.

First my front loading dryer drum cracked. Clothes keep getting stuck in it and they rip. Next, the front loading washing machine is mildew smelling and the rubber seal has got holes in it and water runs into the motor compartment and the door leaks. The tray you put the soap into has broken and soap runs down the outside of the washer. Our clothes get caught in the seal and get ripped. The clothes dont come out clean and sometimes smell. This set is a piece of junk! I will never buy another set of LG products from Home Depot again!

I had the misfortune to purchase six LG appliances. In the past two years, I have had 2 repairs to my refrigerator, 2 repairs to my stove, 1 repair to my washing machine, and my microwave had to be replaced. Presently, my products are still under a warranty, however, LG Repair service have refused to come to my house, again to fix my stove. DO NOT BUY LG PRODUCTS!!!

Brand new LG top freezer refrigerator was replaced twice. None of the freezers could maintain a zero or lower temp - sometimes getting up to as much as 15. LG told me theyd send someone out but since the problem is random, if it isnt above zero, they will charge me for the call. INSTEAD of researching what LG has done in the past to fix this problem and just doing that repair, they insist I have to wait until the fridge constantly fails. Which is may or may not. Meanwhile, I cant protect food from freezer burn and spoilage. I called LG. Was disconnected. Called again. was put on hold 15 minutes and was disconnected. Called again. Was told someone would call me back. No one did. Emailed asking what the fix was for this issue and was told to read the owners manual and that I had to call their 800 number to talk to a person. The email contained a link to a chat which told me I was not authorized to use. So I have a new refrigerator with a useless freezer and no help from LG. All they need to do is tell me how the problem has been fixed for others. Instead, they not only lost a customer, I will caution others not to deal with LG.

Refrigerator breaks down within 3 years of purchase. Compressor has to be replaced at cost of between 8 to 12 hundred dollars and has to be ordered. In meantime we are without refrigerator. Repairman says is happening with LGs all the time. Never Again!

We purchased a LG WM2455HG front load washer in 2008. Over the past 2 years we have been experiencing a black slim, pungent odor and black mold spots on clothes and on the door gasket. We have done everything possible to clean and maintain the machine to no avail. I have read numerous complaints on the same subject. We are looking for a solution from LG which will not acknowledge the issue.

Hace poco compramos nuestra primera casa que tenía electrodomésticos LG nuevos en toda la casa; ¡genial! Pensamos que era una gran mejora. A los dos meses, la parte del congelador del frigorífico ha fallado y el microondas también... Sólo para descubrir que no estaban cubiertos por ningún tipo de garantía, ya que no fuimos los compradores iniciales. Una experiencia muy frustrante después de instalarnos en nuestra casa de siempre. No compren LG para NADA. Anticipando el fracaso de nuestra lavadora y secadora también.

Bought LG washer and dryer in August 2014. Just read all the complaints about the LG washer, I have nothing to add because all the comments written I agree with them all totally! The washer is a very poor design flaw. It sure was not designed by anybody that has used a washing machine before.

Disfrutamos de la doble gama LGands; podemos hornear una pizza en la gama superior y hornear un pavo en la inferior (si así lo deseamos) simultáneamente. Las alertas de la gama LG no son molestos zumbidos, sino que son melodías relajantes.

Updated on 09/03/2019: Please read and adhere to my review. I have had a technician out now 4 times. They finally decided to replace the compressor. When they did and left, they installed a faulty compressor that made my fridge actually heat up to 85 degrees. I called them and they came out last Friday and said yes, second compressor was bad. So I called today to ask where we go now, their response...We need to send out a technician to verify that the compressor is bad. I said, You came last Friday. LG said, Well he didn�€�t call us to report it so we need to send him out again and call us when he�€�s in front of the fridge. Mind you it�€�s been the same tech all 4 times and they want me to schedule him again, which takes 10 days wait every time. Please read the reviews and see how bad they are. I�€�m disgusted with this company.Updated on 08/29/2019: I am now one month without a fridge. Took them 5 calls and 2 weeks to get back. They finally sent a tech who vacuumed out my fridge and left. I called 5 more times and finally got them to come back 2 weeks later to put in a new compressor. Fridge is now screaming loud and has gone up 10 degrees. They want to send a technician a third time and I hung up. The tech said he has replaced 74 lg compressors....that�€�s from the technician. If you call their number it says, �€�Are you having a cooling problem�€�.�€� Stay far away from this brand. We are a large family and living out of coolers in August with no answer in sight.Original Review: I bought a LG fridge 2 years ago. My refrigerator quit cooling so I called customer service. They told me they extended the warranty to five years and I would receive a call within 3-5 business days. I never received a call within the time frame. I called twice during that time to check and and I always got the same response that it would be escalated. On the sixth day they told me it was scheduled out two weeks. I explained that we are a family of five and that�€�s crazy. Then I received a text confirmation telling me that it was actually 3 weeks out before someone would come out, but they would escalate and nothing else they could do. Runaway from LG fridges. It�€�s the middle of summer and we had to throw everything away and living out of a cooler. They could care less.... Customer service is worse than the actual refrigerator.... You�€�ve now been warned. They are aware of the issue due to when you call the automated message says is your LG fridge not cooling? Junk!!

LG model no. WT4870CW dropped off this morning brand new. After delivery, delivery guy set up and did the programmed test run. This checks if water is supplied, if it vibrates excessively or drains. All looked fine until I did a small load of laundry which came out unclean. Then on second try, I noticed tub basin filled up all the way to the top and agitator didnt work properly. I even made comment that it was so quiet...well when agitator is not doing its job, its super quiet. After trying different cycles and settings and after motor started to smell like it was burning rubber, I called home depot. The sales man gave me a lesson in how much detergent to put in, reasons why clothes arent getting clean, and told me to unplug it, wait 3 minutes, then try again.After explaining Im 30 and know how to do laundry, I explained again about water filling up in wash cycle and agitator not working. He said he would call LG and have a new one out to us IN A WEEK. After already waiting a week and half for first new washer, still blows my mind when a sales person does not apologize for the inconvenience or broken machine THEY sold.Im under no impression LG will stop making worthless machines for a ton of money, but listen up all the peeps in customer service, KINDNESS GOES A LONG WAY. SAY YOURE SORRY. DONT MAKE EXCUSES OR GET DEFENSIVE. Does the machine not working say something about you? Or is it your ego that needs to blame the customer by default? Some customers are rude but others are just like you trying to do their best to figure out a solution to the small and big obstacles they face. If you cant at least say sorry or be respectful...think about finding another job that fits you better. LG fail and Home Depot fail. Pretty disappointed.

LG20770ST french door 19.7 30 refrigerator - Less than 2 years old, a flimsy 1.5 inch spring on left door flap broke. Fortunately bought 5-year ext. warr. at R.C. Willey. Submitted claim on Willey site on 7/21/14, but had to call after 1 week. Service co. had 3 parts on backorder from LG with no ETA. (3 parts for a tiny spring? I sent them pics with claim). After 2 wks called Willey ext warr dept. They are very nice and helpful. They contacted LG, found the part irreplaceable (DO NOT BUY THIS FRIDGE) and Willey is replacing the refrigerator with the same model. This is the only one I found that fits in my tiny area. I have to buy a new warranty ($129 for 5 years), but worth it as the replacement may have the same problem and I may find myself in the same situation a couple years from now. Another problem with this fridge is there is no sensor on the ice maker for when the freezer drawer is open, and if you have bad timing the ice maker releases the ice even though the drawer is pulled out. Results are you are digging the ice from below the drawer. Who designed this thing? Long story short, save yourself a lot of trouble and buy a different brand.

We bought our first LG refrigerator three years ago after studying online reviews (not customer reviews, quality reviews) that convinced us LG was making the best appliances available. Those reviews were dead wrong. Our refrigerator made very loud vibrating noise immediately. We had a service person come out within the first two weeks. He ordered a replacement part and came out again several weeks later to install. That �€�fix�€� failed. It became increasingly difficult to get LG to respond to our concerns. After a year of complaining pointlessly to LG we went back to the retailer whose immediately agreed to replace the refrigerator, to our pleasant surprise. Unfortunately, we made the mistake of accepting a new LG refrigerator on the assumption that our first LG was merely an unaccountable lemon.Wrong. The second LG has been nearly as loud as the first albeit the noise did not start immediately. The vibration built up over time and is now every bit as loud as the first. In reading the customer reviews now, it is apparent that our experience is similar to many others. Poor quality components, extremely poor service, no follow-up. I will never buy another LG appliance and will likely replace this one before we experience some of the leaking and lack of cooling that others have experience. Very disappointed.

Compré este frigorífico hace 2 años y desde entonces ha tenido problemas. Congela hasta el punto de que se tarda muchos días en descongelar, no horas. El congelador es un desastre total. Créanme que NUNCA bajo ninguna circunstancia compren este producto. ¡A la empresa realmente no le importa! Les reto a que se pongan en contacto conmigo.

Model Name: WM3470HVA Purchase Date: 9/22/2012. Place of Purchase: SEARS. Water started leaking at the front bottom a month ago. This issue is unacceptable. I had to pay for the Sears Tech to fix it. Please be aware before purchasing your new washer.

The LG washer that I purchased from Sears in April 2010 has been nothing but trouble since I bought it. I returned the original to Sears within three weeks of having bought it. It wont spin water out of the machine and my clothes were sopping wet. The replacement unit continued to have problems with spinning properly. Last week, I noticed that the rug in my basement (just outside laundry area) got completely soaked with water. After five days with fans constantly running, Ive started ripping up my carpet. The pad is soaked through. It is a disaster in my basement now. And I have my house on the market. LG washer has ruined my carpet and made my house less sellable in the process!

Mi segunda LG heredada a través de una relación e igual de mala que la mía. Estas máquinas son muy quisquillosas con todo, desde la presión del agua hasta el desagüe. Simplemente no limpian tan bien como cualquier otra que haya tenido antes. Problemas de pelusas. Constantemente se producen varios errores aleatorios y un lavado puede tardar horas y horas debido a un error bien documentado de LG (Google LG Washing Machine balance issues). Un producto francamente malo.

Llevo 43 años casado con mi mujer y de repente, después de comprar la lavadora LG, nuestra ropa sale sucia de la lavadora. Esto nunca había sucedido antes. LG no ayuda en absoluto con el problema. No compren una de sus lavadoras, no valen nada. Tengo que aclarar algunas de mis prendas a mano cuando salen de la lavadora. No compren sus productos, son equipos caros e inútiles.

Comprado LG nevera 20 de diciembre de 2013... máquina de hielo rompió 2015. Ahora la nevera fue el viernes 13 de diciembre de 2019. Fue dicho por lg servicio al cliente para sacar todo fuera nevera, descongelar durante 8 horas, espere 24 a 48 horas para que nevera puede conseguir frío. Nunca sucedió. Lo hizo de nuevo el segundo día. No funciona. No funciona, sigue apareciendo el código de error. Envían técnico. Nos cobran 125 dólares. Hay que reparar el frigorífico. Otros 324 dólares... Pregunté si podían acelerar el envío del ventilador del motor, como se llame. El técnico Ariel nos miró a mi marido y a mí como si tuviéramos dos cabezas. Nunca intentó ponerse en contacto con LG para agilizar el envío de la pieza. Le dijimos al técnico que teníamos que pensarlo. Tal vez deberíamos comprar otro frigorífico. El técnico estuvo de acuerdo y se fue... como si no le importara que viviéramos de dos frigoríficos. Llamamos a LG para que nos enviaran la pieza de nuevo. Nos dijeron: Ya veremos. Llevamos sin nevera desde el viernes 13 de diciembre de 2019, es jueves 19 de diciembre de 2019, LG nos llama para decirnos que quizás no nos llegue el envío hasta el sábado y que quizás nos arreglen la nevera el sábado. Se nos ha estropeado toda la comida. No hay leche. El jamón de navidad que compramos se echó a perder al igual que todo lo bueno que teníamos en nevera. Compramos unos 300 dólares para la cena de Nochebuena. Pongámoslo de esta manera. LG no da un ** Acerca de sus clientes.

Compré este horno como reemplazo de un retiro anterior de LG. Las perillas del horno se encienden fácilmente con sólo rozarlas. He detectado que el horno echa humo antes de que comience un incendio. He llamado a LG y he hablado con su técnico, y me han dicho que no están al tanto del problema. Ahora veo que otras personas se quejan del mismo problema. Lg haga lo correcto antes de que ocurra algo malo.

El 10 de 2008, compré una cocina eléctrica LG LRE30453ST,01 con vitrocerámica en Home Depot. El 7 de 2009, mi esposo le dijo a mi hijo mayor que encendiera la estufa para prepararnos para estar a 5 minutos de distancia. Colocó una olla en la estufa en el ojo más grande y puso la estufa a 3,5 con un poco de grasa dentro de la olla. Mi hijo dijo que tan pronto como él hizo lo que se le instruyó y se sentó en el sofá cuando se dio cuenta de inmediato el humo que salía de la olla. Miró dentro de la olla y notó un anillo de fuego dentro de la olla que comenzó a escalar con bastante rapidez y se evacuó a sí mismo y a mi hija menor fuera de la casa para su protección. A los cinco minutos de darle estas instrucciones recibimos una llamada suya diciendo que la cocina estaba ardiendo. Los bomberos acudieron, pero el fuego se autoextinguió antes de que pudieran actuar. El incendio causó daños por valor de 8.000 euros y nosotros pagamos una franquicia de 1.000 euros. Dañó los armarios encima de la estufa, el microondas por encima de la piedra, y la propia estufa que sufrió el mayor daño. La olla en realidad no fue destruido, pero la estufa era. La compañía de seguros no tenía ni idea de cómo esto se intensificó tan rápidamente por lo que la olla había enmascarado la verdadera causa natural del incendio que fue la propia estufa. La estufa fue reemplazado con el mismo modelo exacto de la estufa en 2009 y en 4,2014, mientras yo estaba cocinando en el ojo más grande una vez más con una sartén de hierro fundido, la parte inferior de la sartén comenzó a echar humo de debajo de conjunto con una temperatura de 3,5. Me di cuenta del calor extremo procedente del ojo más grande y traté de apagarlo sin respuesta de la estufa para reducir el calor a pesar de que la estufa marcó H5 que significa un estado caliente. El calor era tan extremo que los otros ojos comenzaron a leer como H5 y ni siquiera estaban encendidos. El calor extremo del ojo más grande también provocó que la ventilación del microondas se encendiera sola. Mis hijos y yo empezamos a ponernos nerviosos y tratamos de apagar la estufa apagando el interruptor sin respuesta, así que tuvimos que desenchufar la estufa de la pared. Esperamos unos 5 minutos e intentamos volver a enchufar la estufa y el ojo más grande se encendió de inmediato, parpadeando en rojo varias veces, enviando calor extremo por lo que decidimos mantenerla desenchufada. Llamé a LG al día siguiente para averiguar que se emitió una retirada en 2012 para mi número de modelo. Me quedé completamente sorprendido. La llamada a revisión decía: Los quemadores de las cocinas eléctricas pueden no apagarse después de ser desconectados o la temperatura puede aumentar inesperadamente durante el uso, lo que supone un riesgo de quemaduras e incendios para los consumidores. ¿Qué más se necesita? Pregunté por qué no se me había notificado y me dijeron que había salido en la tele y que, como no había registrado el producto, no se me había notificado por correo. Soy una madre profesional con tres hijos, ¡en serio! No puedo creer que me dijeran eso. Me ofrecieron reparar la estufa que tengo actualmente en mi casa y me ofrecieron disculpas por el incendio de 2009. ¿No hay ningún recurso o responsabilidad del fabricante por los daños que se produjeron a los propietarios de viviendas antes de la retirada. ¿Cómo puede ser esto correcto? LG está reclamando el estatuto de limitaciones es de 3 años, pero ¿qué pasa con el hecho de que un retiro no se emitió hasta 2012. ¿Cómo se supone que mi seguro iba a saber que su producto era defectuoso cuando no había ninguna retirada en su lugar. Cómo se supone que el consumidor está protegido en un caso como este. No estoy pidiendo el 8k que mi seguro pagó, pero al menos asumir la responsabilidad por el deducible que tenía que pagar por su fuego producto peligroso que puse en mi casa que casi mató a mis hijos. ¿Cómo es posible que el plazo de prescripción sea de 3 años cuando el defecto no se encuentra hasta que se emite la retirada? PD: Tengo documentación de todo.

Purchase date is13-02-2011 and the guarantee was 1 year and the make is LG refrigerator with capacity of 255 umgs. The color is steel gray. Refrigeration is not proper. Thermostat has already been changed once. The part other than the freezer also has improper cooling leading to formation of ice in all the eatables.I tried to reach the customer care services and have already registered multiple complaints, and no response. Kindly look into the matter so that the problem gets rectified within the guarantee period.

This is the WORST washing machine ever. Not only does it not clean the clothes but the balance issues are enough to drive you crazy. If Im not standing over the machine it can take hours for a load to complete as its constantly off balance. Never again would I purchase anything from this company. Their customer service doesnt exist when they cant admit theyve produced a flawed product and do something about it.

It simply just cleans clothes, doesn�€�t get stains out, doesn�€�t do any thing specific, and I�€�m short at a normal 5 ft. So the tub is a bit of a struggle to get into. So really other than the Oxi Sanitize which by the way takes 2 hours or some closely equivalent the washer is a plain Jane overly machine.

I purchased an LG just under 3 years ago. At the end of May 2014, the freezer stopped working. On June 2nd, I had an LG certified company come out to repair it. As it turned out the heating element at the bottom of the freezer melted the plastic back panel on the inside. THEREIN is where all the torment has ensued!!!! They would have to ORDER the panel and as of Today August 11th, 2014 even after contacting LG directly, I still DO NOT have a panel or a fridge that works. IT CONTINUES TO BE ON BACK ORDER and LG did not know if they could help me unless I purchased the fridge from an AUTHORIZED DEALER, who cares where I purchased the fridge? I paid for it, it is THEIR product. If Im willing to pay to get the 65.00 part who cares where I purchased the fridge? LG has been of NO help whatsoever!!!!!! I cant believe it truly matters where an item is purchased. IT is their product and they should care about taking care of the customer... Maybe because I work in retail and I believe in taking care of the customer. I expect the same treatment when I myself am the paying customer... Dont you agree?????

11/2014 I purchased a $4,200 door-in-door LG Refrigerator LMXS307765/00 from Home Depot. Frustrated by a tsunami of continuous problems with this product, that resulted in lots of spoiled food after the one year warranty expired. The whole tyranny of which is too numerous to state here, but suffice to say that I feel cheated. There should be real consumer protection laws in this country to at least slow down the abuse to consumers like myself yesterday 07/31/2017. Déjà vu my $4,200 refrigerator is not cooling again...

We purchased the LG front loading washing machine four years ago. It does vibrate but not like a Bronco. It does smell sometimes but we bleach out the machine once a month or so. It does not clean our clothes very well. I have to soak my shirts and pants in a water/ammonia solution before putting them in the washer to get a start on cleaning them properly. I guess if we use high-powered stink detergent, we would not notice a not quite clean smell of freshly laundered clothes, but we dont want artificial stink on our clothes. When my mother sells her house, Im going to trade our inadequate machine for her 15-year old Maytag top loader with the suds saver. We would warn anyone about purchasing this washer. I had no idea that so many people had those amounts of problems with this product. Wish wed read here first. It figures that LG is a Republican supporter, lots of big stink to cover up even bigger stink.

Mi secadora LG tiene dos años y al poco tiempo de comprarla empezó a retorcer mi ropa en el colector de pelusas. Ha arruinado mucha de mi ropa. No sé cómo solucionarlo.

My refrigerator behind the drawer was cracked. Called LG within the first year and was told not their problem. They refused to provide me with an address for them. They told me I could find it on my own. Their customer service is below 1 star but that was not available. The crack was only noticeable because I removed a drawer to clean up liquid that leaked. So this is a company that should not be able to conduct business in the United States due to its practices.

I have a 2 year old white French door refrigerator on which much of the plastic has yellowed: ice maker surround and trim on doors and drawers. As others have reported, we now have expensive ugly refrigerators and LG refuses to correct the problem, calling it cosmetic. I wonder how many LG execs would happily live with this cosmetic problem. Good plastic does not yellow; vinyl fences look great for many years despite constant exposure to sunlight when they are made of UV-resistant vinyl. LG just made a serious error in plastic selection and does not care enough about their customers to fix it or rebate our cost. So I am reminded every day why I will never buy another LG product and will tell everyone I can to stay away from LG.

The one I had was dual doors side by side with an ice maker and an insta freeze feature another feature I liked were the salad drawers that came included. My mother recommend I purchase it because it holds a lot more food than the GE I originally had the salad drawers were above all my favorite feature because Im always eating salads and it keeps my salad mix fresh. But it wasnt scratch and finger print resistant so Im constantly cleaning it plus the fact that a lot of crumbs get stuck underneath the drawers and its a pain to clean.

Nuestro frigorífico se estropeó hace unas 3 semanas. Vino un técnico de reparación que dijo que había que cambiar el compresor y la placa base. Pidió la pieza y 4 días después vino a hacer la reparación. Al desconectar el compresor, dijo que había otro problema con el frigorífico, ya que no había freón en el sistema. Indicó que o bien el evaporador estaba mal o bien había una fuga en la línea. Dijo que debería haber freón en el sistema cuando desconectó el compresor, pero no había. Nos indicó que debíamos ponernos en contacto con LG para que enviaran a uno de sus técnicos de servicio para completar la reparación. Fue entonces cuando surgieron todos los problemas. LG emitió una orden de reparación y un nuevo técnico nos llamó. Cuando se enteró de que otro técnico había abierto el frigorífico para cambiar el compresor, dijo que no tocaría el frigorífico. Volvimos a llamar a LG y solicitamos que la orden de trabajo se dirigiera de nuevo al técnico original a petición nuestra, pero para nuestra consternación, el técnico dijo que no tenía el equipo para hacer la reparación. Desde entonces hemos intentado ponernos en contacto con los servicios ejecutivos de LG y nos dicen que nos llamarán si nos desconectan. Nos pusimos en contacto con varias empresas a las que LG nos recomendó que llamáramos y encontramos una que dijo que vendría a evaluar el frigorífico, pero que necesitábamos una orden de trabajo de LG asignada específicamente a ellos para que vinieran a trabajar en el frigorífico. Todavía estamos esperando la orden de trabajo de LG. ¿Qué más podemos hacer?

Nuestra cocina eléctrica de vidrio, con doble horno, es la peor de todas. Las perillas son TAN sensibles y las hemos pateado accidentalmente en numerosas ocasiones por apoyarse en la estufa cuando se reúnen en la cocina e incluso por llegar hasta el gabinete o microondas que está sobre la estufa y golpear las perillas con nuestro estómago o las caderas. Gracias a Dios siempre hemos estado en casa cuando esto ha sucedido y hemos podido solucionar rápidamente las tablas de cortar derretidas (2) y las tijeras que han estado en la estufa cuando se encendieron accidentalmente. Además, hemos tenido mucha suerte de que nuestro perro sepa que no debe saltar a la encimera cuando no estamos en casa, de lo contrario podría verle encendiendo la cocina y quemando nuestra casa con él dentro. He llamado a LG varias veces por este tema y cada vez me aseguran que alguien me llamará, pero todavía no me devuelven la llamada. Para empeorar las cosas, la marca SafetyFirst hace cubiertas de pomos para proteger a los niños de este tipo de estufas, pero los pomos de LG son demasiado grandes para los protectores estándar. Es como si LG quisiera reírse de las casas que se queman por culpa de sus productos defectuosos. ¡Nos gustaría tener un Whirlpool!

The refrigerator (LFX25976ST) isnt working. It has been two weeks without a refrigerator. LG and Best Buy wont honor warranty, which states if not repairable, LG would replace the unit. To receive the replacement, I would need to pay about $1000 due to the fact that the unit I purchased from Best Buy was on sale and an opened box item. Best Buy did not mention that due to it being an opened box item, if the unit failed, I would have to pay the difference between the cost of my unit and the cost of the replacement model.

I have had my LG washer and dryer almost a year. It has NEVER gotten my clothes clean, even after repeated pre-treating and soaking. The water doesnt even cover the load of clothes and, besides the streaks of soil and dirty spots, they even have DRY spots on them. How can this be called clean? Even my underwear doesnt come clean and they are delicate but I wash them on hot and regular wash rather than delicate! I have given up and am ready to pitch them even though I have over $1800 invested in them! What can a consumer do when the company wont stand behind their product? I will absolutely NEVER buy anything with an LG name on it again!

LG Microwave Mod# LMC0975ST/01. This microwave came with a very user friendly owners manual, that I like. Unlike my other microwaves this one has a hexagon rotating ring with six wheels for the glass tray to sit on. Plus the glass tray has glass bump outs on the bottom that fit into a bump out shaft on the microwave bottom. No more dislocated dishes falling or sliding off. This microwave has performed better than I expected and I have enjoyed using it from day one. It has all the usual programs like, Smart diagnosis, Auto cook, Auto reheat, Popcorn, Defrost, Power level, Cook time, Stop/clear, Start/enter, interrupted cooking.There is a beautiful sleek smoke glass full front panel that will match any decor. I found the tip section on what to use, or not to use, when it comes to microwave-safe cookware very useful. There is also a Child Lock safety feature, and the sound signals are very audible on this microwave. There is a clock, Kitchen timer and a easy to use, slide touch timer. Dont forget to read the maintenance section. I found it very helpful. Limited warranty for Canada or the USA, is provided at the back and there is also a 1-800 number plus their website.

I purchased the LG Direct Drive washer model number WT1101CW a couple of years ago. It worked great the first six months. Now virtually every load you wash throws a U.E code meaning load is uneven while in the spin cycle. If you dont pull the load out and place it by weight around the tub it either shuts off until you do or fills back up with water over and over again. Rarely does it solve the problem itself. I would rather have a bottom of the line washer than this piece of junk. I dont understand how it received the Energy Star Rating when it waste gallons of water on every load not to mention the extra electricity. It makes you wonder if the Energy Star Rating means anything on products. Whoever is in charge of it obviously didnt do much testing on this unit. Companies like LG and Samsung make great electronics but when it comes to appliances not so much.

Tuve una lavadora LG de carga frontal durante seis años y el rodamiento empezó a salirse y había que cambiarlo. Llamé a LG y me vendieron una garantía para solucionar el problema. Una semana más tarde me contactaron de una tienda local de electrodomésticos, quienes vinieron y miraron mi máquina. Me dijeron que sí, que era un problema de cojinetes, pero que no estaban seguros de que LG autorizara la reparación, a pesar de que yo había llamado a LG y había solicitado específicamente la sustitución del cojinete y de que habían escuchado la máquina en funcionamiento y estaban de acuerdo en que era un problema de cojinetes. El técnico de reparación les llamó y accedieron a reparar mi máquina. Pidió las piezas y dos semanas más tarde se presentó para hacer la reparación. Trabajó en mi máquina durante unas tres horas y finalmente hizo el trabajo. Después de que él había vuelto a montar mi máquina él dijo que sería una buena idea funcionar un ciclo para cerciorarse de que era todo limpiado hacia fuera después de la reparación. Sin que yo hiciera nada, puso en marcha la máquina, que parecía funcionar correctamente. Se fue y unos minutos más tarde me fui a una cita. Cuando volví, unos 20 minutos más tarde, la puerta de la máquina estaba abierta de un golpe, la papelera junto a la máquina estaba volcada y había agua por todo el suelo. Llamé al técnico y volvió al cabo de una hora y revisó la máquina, pero la cuba, la de plástico que rodea a la de acero, tenía una grieta y vibraba tan violentamente dentro del armario de la máquina que rompió el compartimento de la resistencia y expulsó agua por todo el interior de la máquina y los componentes electrónicos. Llamé a LG para preguntar qué hacer ahora y básicamente dicen que no cubrirán esta reparación porque no debería haber dejado la casa con la lavadora funcionando sin vigilancia. ** No puedo creer que una empresa le diga semejante tontería a un cliente que se puso en contacto con su departamento de reparaciones, adquirió la garantía ampliada que recomiendan y recurrió a su técnico de reparaciones certificado. Y tenga en cuenta que fue el técnico quien al final de la reparación dijo que sería una buena idea ejecutar un ciclo vacío para limpiar todo fuera de la lavadora. Y no dijo que había que quedarse en casa con la lavadora. Y me imagino que casi todo el mundo ha lavado ropa y ha salido de casa con la lavadora en marcha.Creo que LG ha demostrado un servicio al cliente increíblemente pobre y mala conducta corporativa con la forma en que están abusando de la gente con su garantía sin valor. Estoy considerando la posibilidad de emprender acciones legales, y posiblemente una demanda colectiva para ver a cuántas otras personas han tratado de esta manera. Si usted ha sido tratado de esta manera, por favor llámeme y deje un mensaje en **. Deje su información de contacto y cuénteme su experiencia de pesadilla con la garantía de LG. Nadie debería ser tratado tan mal como yo lo fui... Básicamente enviaron a un técnico a mi casa que destruyó completamente mi lavadora en un intento de repararla que obviamente salió mal, y ahora LG me culpa a mí. Ridículo. Indignante. No se debería permitir a nadie hacer negocios de esta manera. También me pondré en contacto con uno de nuestros afiliados locales de televisión que hace historias sobre problemas como este y ver si quieren recoger esto. Estoy cabreada e imagino que hay mucha gente como yo.

Bought it for the water and ice maker, as well as the size of the fridge. And the price wasnt too bad, although the problems left quite a bit to be desired from the brand. I liked the water dispenser and the ice maker. And it had good storage drawers and shelving. It matched our other appliances in our kitchen. It was stainless steel and pretty. But the light started flickering a week after it was purchased. The filter indicating light would change to red a day after it was replaced and the ice maker stopped working.

Tenía una casa nueva y quería un horno doble. El constructor sólo suministró Frigidaire y Frigidaire no tenía un horno doble. ¡Terminé comprando el refrigerador, el lavavajillas, el microondas y la estufa de LG y todos son excelentes en el acero inoxidable y me encantan! ¡¡El interior del horno es azul y es precioso!!

I purchased an LG front loading stackable washer (Model #WM3270CW) in April 2018. I contacted Lowes (place of purchase) in May 2018 due to washer banging and shaking when spinning. Service rep came and adjusted front right leg and said problem was due to being unbalanced and issue now fixed. Washer still having same issues. Contacted Lowes again and was advised to contact LG as they were unable to fix the problem. LG service rep came in August and advised would do nothing since I had not removed the attached stackable dryer. Shortly thereafter 2 boxes containing parts was received from LG with no explanation. LG now tells me to contact Lowes to fix the problem since I will not remove the dryer. Explained to them that I am 61 yr old female unable to remove the dryer which made no difference to customer service rep. Will NEVER purchase LG product again!

Almost every load we do whether its a big load or small, light stuff or bulky, the UE error light comes on. Sometimes it is on while the machine is still filling or rinsing. Sometimes it is on and the machine has come to a stop. You can never predict when a load or which load this is going to happen to. The bottom line is it can take a whole day to finish a couple of loads. Today we did two load. Total time from start to finish was a little over five hours!! Supposedly, you can pause the cycle and redistribute the load manually and that will cure the problem. Yeah, it will for about 5 minutes until the UE comes on again! Knowing what we know now and having suffered with this for two years, we would NEVER buy another LG HE washing machine. If the damn thing wasnt so expensive, we would have gotten rid of it a long time ago. Its so bad now though that we are probably going to do just that - get rid of the thing.

Muy descontento con la secadora LG. Compré el par más caro de lavadora y secadora LG. La secadora se arregló después de 6 meses de haber sido comprada. Ahora se ha vuelto a estropear. Alguien vino a mi casa y me dijo que ya no arreglaba esta máquina LG. Llamó a otra persona que vino una semana después. Tampoco solucionó el problema. Tengo 5 años de garantía. No sé qué hacer. No puedo cerrar la puerta de la secadora. Sigue funcionando sin parar pero tarda 10 horas en secar una carga.

La secadora está bien. La lavadora es horrible. La ropa no queda limpia. Se enreda tanto al final del ciclo que hay que desenredarlas unas de otras. Tal vez la ropa necesita un tiempo de secado más corto, pero la ropa está tan arrugada antes de llegar a la secadora, que no vale la pena. Busca una lavadora que todavía tenga agitador.

1- ¡El servicio de atención al cliente es horrible!!2- Compré este microondas en septiembre de 2019. Me lo instalaron en junio de 2019, debido a una remodelación. El microondas no calienta. LG no ofrece ninguna ayuda para arreglar el asunto. Theres ninguna manera Ill comprar LG de nuevo. Un microondas debería durar MUCHO más que esta cantidad de tiempo. BUYER BEWARE.

Compramos nuestra cocina de gas en Home Depot. La primera cocina tenía una fuga de gas y Home Depot la sustituyó por la misma. Más adelante se rompió la perilla de la cabeza del horno. Llamé a LG y mencioné la perilla del horno rota y también mencioné que habíamos olido gas saliendo de la estufa. Enviaron a un técnico para arreglar el pomo del horno pero no para comprobar si la estufa tenía una fuga de gas. Experimentamos olores de gas natural de forma intermitente en nuestra cocina. Entonces decidí llamar de nuevo y enviaron a alguien a comprobar la fuga de gas. La fuga de gas se debía a un defecto de fabricación, al igual que la primera estufa. Esta fuga de gas llevaba unos 9 meses. LG tiene un servicio de atención al cliente horrible, largos tiempos de espera en el teléfono y no les importa que este gas natural que ha estado perdiendo de su estufa ha causado problemas de salud para todos los miembros de nuestra familia. Los problemas de salud que hemos experimentado como familia son mareos, ardor en los ojos, dolores de cabeza, zumbidos en los oídos, síntomas de gripe, problemas respiratorios y dolores en el pecho. Después de la reparación de la fuga de gas, llamamos a LG para hacerles saber que no nos sentíamos cómodos teniendo su cocina de gas en nuestra casa después de que ésta fuera la segunda que tenía una fuga de gas natural. No les importó. No mostraron preocupación. No estaban dispuestos a proporcionar una nueva unidad. La atención de esta empresa no es sobre el bienestar de sus clientes. También hemos tenido problemas con el frigorífico y el lavavajillas, que son de acero inoxidable y están oxidados. También lo mencioné durante la llamada telefónica, pero dijeron que no era su problema. No estoy seguro de cómo se puede llamar a algo de acero inoxidable poner su nombre en él y luego decir que no es su problema. Todas estas experiencias que hemos tenido con nuestros electrodomésticos ocurrieron en el primer año que los compramos. Espero que esto ayude a otros a tomar una decisión informada sobre la compra de productos LG.

lg electric range mod # lsc5683ws - We have a f3 error code and have paid service techs to fix but have not. We have replaced oven sensor which was surely the problem but nope.

Compramos la lavadora LG WT1701C y la secadora a juego para una nueva casa. Empecé a notar que la ropa no quedaba limpia, incluso en la posición caliente. Palpé el agua, y en la posición caliente, el agua estaba apenas tibia. Un técnico de servicio vino a verlo y me informó de que la mayoría de las nuevas marcas de lavadoras tienen una temperatura máxima de 100 grados. Me sorprendió descubrir esto. Me informó de que si se selecciona un ciclo de lavado diferente al normal, como el de blancos brillantes o el de desinfección, el agua estará más caliente, pero la duración de esos ciclos es mayor. Aunque vi que no tenía agitador central, supuse que la acción de la lavadora sería similar a la de los antiguos agitadores. Pero he visto cargas de ropa que se agitan de un lado a otro pero a veces la ropa de arriba no llega a la cubeta que hace el lavado. La agitación no parece ser muy fuerte. Si usted es más bajo que 5 6, necesitará un taburete para alcanzar el fondo de la bañera. Y tenga cuidado con pulsar los botones sin querer una vez que la carga haya empezado. Al meter la mano en la lavadora, pulsé sin querer un botón que cambiaba la configuración. No pude volver atrás ni reanudar la carga y tuve que empezar de nuevo. La secadora parece funcionar bien hasta ahora. Aunque es un conjunto de aspecto agradable, no lo compraría de nuevo. Incluso con algunas preocupaciones sobre el olor en las secadoras de carga frontal, yo elegiría una secadora de carga frontal para asegurarme de que la ropa gira lo suficiente para quedar limpia. Creo que este modelo ha sido descontinuado pero hay modelos más nuevos con números de modelo similares que creo que tendrán los mismos problemas.

El microondas es realmente bueno, no hay quejas. Es duradero, fácil de limpiar. Se calienta muy rápido. No he tenido ningún problema con él. Se mantiene en buen estado durante años. Muchas gracias.

Lavadora de carga frontal LG (la vida NO es buena) - WMM3670HWA. Los 2 primeros juegos que intentaron entregar estaban dañados. Esperé unas 10 semanas para finalmente recibir la lavadora y la secadora en octubre de 2017 y ponerlas en servicio en noviembre de 2017. Ill nunca comprar LG de nuevo. 100% pedazo de basura y todo lo que LG quiere hacer es enviar a alguien a repararlo pero nunca reparan realmente nada. La ropa nunca queda realmente limpia.... Cuando utilizo el ciclo de velocidad, se atasca constantemente en 7 minutos y nunca gira hacia fuera y a veces el tiempo de espera, pero lo más probable es que tenga que golpear el botón de encendido para apagarlo. El ciclo regular se queda atascado en 4 o 6 minutos y luego después de 30 minutos salta a 11 minutos y luego 2 a 4 y luego 11 minutos y lo hace una y otra vez. He tenido 3 citas de servicio. El primer técnico lo evaluó y habló con la fábrica y acordó reemplazar la placa madre, así que volvió a salir para reemplazar la placa madre. Al día siguiente empezó a hacerlo de nuevo. El segundo y tercer servicio fue un técnico de fábrica de LG que envió una placa base y un panel de control a la casa antes de su cita sin hablar con nosotros ni venir. La máquina sigue haciéndolo. El servicio técnico me dijo que era porque utilizaba demasiado jabón, que utilizaba sus líneas de cómo llenar el jabón. El equipo de soporte técnico me dijo que tendría que pagar por la siguiente llamada de servicio. ¡¡¡Me prometieron 3 devoluciones de llamada y nunca las obtuve y luego el supervisor del equipo técnico de Alabama me colgó cuando le pregunté si pagaría por mi tiempo libre del trabajo, la factura del agua, la factura de la electricidad y el tiempo extra tratando de conseguir a alguien para arreglar este pedazo de BASURA!!! Me han dicho que tengo que hacer venir a otro técnico para que lo revise de nuevo. Tengo que hacer una carga de ropa y cruzar los dedos para escuchar el timbre que dice que está hecho. Tengo que ejecutar una carga de 4 a 5 veces antes de que termine un ciclo de lavado 1 vez. Me dijo que nada prueba es que es un pedazo de basura y que están siguiendo la garantía. Le dije que podía tomar un video para demostrarlo y se rieron de mí. No hay ABSOLUTAMENTE NINGUNA ESPERANZA de que esto llegue a funcionar normalmente. La mayor pérdida de dinero... Me arrepiento de esta compra.

Actualizado el 01,01,2020: Actualización de LG, se ofrecieron a enviar un técnico para inspeccionar mi refrigerador, pero la estipulación era que me cobrarían por la visita para cualquier cosa fuera de la garantía. Cuando leyeron mi comentario de que me habían cobrado porque un técnico externo había venido a poner un compresor, cancelaron la visita del técnico. La verdad sobre esta empresa se ha hecho pública. La verdad sobre esta empresa: Compré LG Refrigerador hace unos tres años para mi nuevo hogar. Por cierto LG significa Lucky Goldstar. No me siento muy Lucky, de hecho me siento como si hubiera sido estafado por una empresa que no se preocupa por su cliente. Pagué cerca de $3000 por este refrigerador de alta gama que fue calificado por Best Buy con cinco estrellas. El 11 de diciembre de 2019 por la mañana noté que la parte del congelador se estaba descongelando y se formó hielo alrededor de las puertas y tenía un congelador lleno de comida. También note que mi refrigerador no enfriaba correctamente. Y había un charco en el suelo delante de la máquina de hielo. Pensé que era un cubito de hielo atascado en la cubitera y se derritió en el suelo. Lo limpié y me fui a trabajar. Cuando llegué a casa había más agua delante del frigorífico. Ahora sabía que algo iba mal. Abrí el congelador y vi que mi comida congelada se había descongelado. Me entró el pánico. A quién puedo contactar ahora, son más de las seis de la tarde. Llamé a una amiga que me recomendó a su técnico para que viniera a revisar mi frigorífico. Le llamé y vino sobre las 20:30 de esa noche. Y su diagnóstico fue que el compresor lineal se había estropeado y que había que desechar todo lo que había en el frigorífico. Dijo que podía conseguir otro por $595.00 y ponerlo mañana. Ya que pagué tanto por esta nevera, consentí que se hiciera el trabajo. Necesitaba una nevera. Después de que él se fue, pasé horas limpiando el refrigerador y el congelador y no terminé hasta después de la 1:00 AM en la mañana y tuve que levantarme a las 4:00 AM para trabajar. Tuve que tirar toda esa comida. Tenía filetes, gambas, carne, pescado y jamón al horno con miel que me habían regalado por Navidad en mi trabajo. El técnico volvió al día siguiente con un nuevo compresor lineal LG y lo instaló y ahora estamos funcionando de nuevo. El frigorífico tardó unas 24 horas en enfriarse y al día siguiente empecé a llenar la nevera. Pero al cabo de unos días, el frigorífico no parecía funcionar bien. No paraba de comprobarlo. La parte del congelador estaba formando cristales alrededor de los cajones interiores y la comida no estaba fría. Ahora el 24 de diciembre de 2019 llamo al técnico que puso el compresor y se dirige fuera de la ciudad pero envió a un amigo a revisar el frigorífico. A las 17:30 La víspera de Navidad viene y revisa y me dice que las bobinas tienen fugas y que sería muy costoso de arreglar contactar con el servicio de atención al cliente de LG. Mi primer pensamiento es sacar mis cosas congeladas e intentar salvar lo que pueda y llevarlo a casa de un amigo. Cuando terminé con eso decidí llamar a LG. Hablé con una señora llamada Abby que amablemente me dijo que como había utilizado un técnico externo para reparar el frigorífico, mi garantía quedaba anulada. También me dijo que el compresor lineal sólo tiene cinco años de garantía. Mi manual dice diez años. No dice nada acerca de llamar a un técnico externo para dar servicio a mi nevera cancela mi garantía en esta nevera. Piénsalo, si hubiera tenido que llamar a LG para que viniera un técnico, habría tardado más de una semana en hacerlo. Y tiempo para conseguir un compresor lineal para reemplazar el que tenía. Y para empeorar las cosas, ambos técnicos me dijeron que LG ha tenido grandes problemas con los compresores lineales y que sabían de los problemas y aún así los instalaron en cada refrigerador. La empresa está estafando al pueblo estadounidense y no están dispuestos a compensarles. Mi coste total de este frigorífico a bálsamo es de 4500 dólares más la compra de un frigorífico nuevo. Soy una persona de 75 años que trabaja por 15 dólares la hora. Lo que significa que tendré que trabajar 300 horas para recuperar mis pérdidas más la compra de un nuevo frigorífico. Estoy advirtiendo al público que no compre ningún producto de esta empresa, no son de buena reputación para tratar y usted tendrá una gran pérdida. Sus frigoríficos parecen buenos por fuera pero sus componentes por dentro están fabricados de forma barata y lo pagas caro.

When I load my laundry into the tub and ask for HOT water, I expect a hot water wash. Never going to happen in this machine. I called technician thinking it could be fixed and was told the default hot temperature is 91 degrees! Thats like taking a COLD shower! Why? Some laundry needs hot water! I tried turning the cold water off and the tub drains! Not only that, I have a window I can watch my clothes through and the clothes on top never do cycle to the bottom or anywhere else. They stay right on top. The drum, clothes & water go right, stops, goes left, stops, agitates very little and repeats the process 3 times. How is that going to clean clothes?! The stains on top of pile never get agitated through the water. I am ready to throw this thing in the garbage because that is exactly what it is! Never another LG product in my house again! Worst product I have ever had the misfortune to buy and it was pricey to boot! Have hated it since day one!

We bought our range in May of 2017. By Sept of 2017 it required its first service. It stopped working due to a problem with the connection. It was repaired and was covered by warranty. Now, it�€�s Oct 2019. The burners don�€�t heat correctly. The front burner is heating too hot while the left front doesn�€�t heat at all. Stays lukewarm. Then when I turn on the rear burner the front right comes on. My range is either possessed or just that jacked up. I wouldn�€�t get another LG range if it were free and came with a professional chef! Do not buy this product.

Tengo el modelo ldt5665st. Se instaló fácilmente, se ve muy bien. Cuando funciona hace un buen trabajo con todo menos con el secado. He dicho CUANDO funciona. La botonera deja de funcionar. Normalmente tengo que bajar, apagar el interruptor durante la noche, volver a encenderlo por la mañana y funcionará. La empresa instaladora ha venido un par de veces y la corriente eléctrica funciona como es debido. Parece que hace esto cada pocos meses y tan pronto como empiezo a hacer citas empieza a funcionar de nuevo. Ahora aquí estoy teniendo que cocinar más por el bloqueo, el lavavajillas no funciona y no se hacen llamadas de servicio. Este es el tercer electrodoméstico LG que compro en 8 años y todos ellos hasta ahora han necesitado ser reemplazados mucho antes de lo que yo esperaría un tiempo normal. Si compran uno, y ofrecen una garantía extendida, ¡tómenla! La necesitará.

Redid my kitchen and went to BrandsMart and bought a complete LG kitchen package, Worst quality product ever. After about 2 or 3 months the fan stops working so we call Brandsmart. Worst customer service ever. They should be ashamed, the guy came out and didnt even have the proper equipment with him to de-ice the fan. My husband had to loan him the equipment. P.S. it works for about 6 months then stops working again so we call Brandsmart again. The guy comes out and resets the refrigerator by unplugging it and plugging it back it, of course that didnt work.I call LG who sends out their own technician who said it was the motherboard. That gets replaced, only to work another 2 months. Now they are replacing the compressor and the two evaporators. I am out of manufacture warranty but LG is covering the labor cost but are giving me a hard time. I requested a new refrigerator and a refund and who knows if that is going to happen. This whole process has been like pulling teeth, I have also been without a refrigerator twice, for 3 weeks each time. They are also giving me a one time food loss credit. Dont know how much, but I think a class action lawsuit is in order, the anxiety and stress dealing with the stupid techs and the customer service is too much. I dont think I can do this a 5th time. The refrigerator is only one year old now.

Installed the refrigerator last August, now it is not working. We have to wait 4 days for a repairman. Luckily I still had my older refrigerator in the garage so that I would not have to throw out all of my food. I wont purchase a LG product again, especially after reading the other customer reviews.

I�€�ve got 5 in my house. The oldest is 7 years old. They all work perfect. Well worth the money. I�€�ll never buy a different brand. Also rated very high thru many online outfits. The color, the the brightness and everything thing about them is great. My smallest is a 20 inch in my smallest bedroom. They go up in size from there. My 65 inch is the largest in my living room so I have a variety of sizes and she�€�s never once have I had to have them fixed. My newest one is 4 years old now almost 5. Thanks for letting me share my experience with anyone that reads this. Very satisfied customer.

Heard good things about it from sales, however once I bought it and actually used it, I realize that the cost of this item was much higher than others and I could have been happier with a less expensive model. But I like the side by side which was easier to get what I needed, like the choice of colors offered too. I chose black. Not too much more I liked, the shelves were arranged with adequate space for big items like milk and juice. The freezer space is too small in width and limited in space for large items, the ice dispenser should have choice on type of ice and ice maker freezes too fast. Hard to find filters for it, ice maker broke and couldnt get a replacement. Will not buy again.

During the summer of 2010, my wife and I made a decision to remodel the kitchen after having extension plumbing work done to our home. As part of that, we wanted new appliance and bought the LG refrigerator because it was the size we need to fill the space. A couple of years after we purchased it, it stopped cooling. I called LG and a customer service person told me to unplug it for at least six hours and plug it back in. I did and that seemed to fix the problem. It also had some type of water leak with the ice maker that would allow a large sheet of ice to build up to the point in the bottom the door would no longer close. I was able to remove it without much difficulty, but this happened continuously until the water line to the unit froze and burst and I turned off the line completely.In August of 2015, our refrigerator quit cooling and we contacted the company to see if it was still under warranty and we were told the compressor and sealed system was covered for seven years. This is a parts only warranty. They gave me the name of four repair companies and I contacted the one closest to me. The first tech looked at it and said they would have to send someone else out. I paid him for the call $75 and he left. The next tech came a few days later and quoted me a price of $275 to replace the compressor and the evaporator, but told me LG refrigerators had a history of leaking in the tubing in the walls and if that was in fact the problem, it could not be fixed. He told me to contact LG and begin the process of getting the parts. This began a two month struggle of phone calls back and forth between myself, LG and the repairman.No matter who I called, they said I needed to talk to the other one. The repairman eventually stopped taking my calls and after weeks of trying to get help, an LG customer service representative told me he informed the company he would no longer work on their products, a lie on someones part because he fixed my boss refrigerator a few weeks after that. They told me to contact another person on the list, so I went to the next closest person to my town, who refused to touch it because someone else had already looked at it. It was October 27 before LG was able to get A&E to get a repairman out. They told me I would not have to pay for the call because of the inconvenience it had created. He replaced the dryer in the back and the next day, I was once again able to put food back into it.Around December 14, my wife noticed the refrigerator was again not cooling. I contacted LG and they contact A&E, who couldnt get anyone out until January 12. The repairman didnt show up on the 12th and when I called, they didnt have the appointment in the system. They rescheduled for the next week. When the repair technician arrived, he called his supervisor to say it looked like the wrong type of dryer (dye dryers help them diagnose where leaks may be) had been put on the unit. They suggested he hook a freon tank to the unit and heat it with a welding torch and listen for the leak. He didnt hear anything and suggested replacing the compressor and evaporator.He was told not to do anything to the unit because they wanted another technician to come out and look at the unit to try and find the leak. (The company never noted any of this in their system and the tech says he doesnt remember the call.) He apologized to me and told me he felt the leak was in the walls of the refrigerator and couldnt be fixed. A few days later, two techs arrived at the house and my frustration level had reached a boiling point. He asked me what had happened with the previous visit, I told him and he called his supervisor. That was when we found out no notes were taken on the previous call. He then suggested replacing the compressor and evaporator and I took my frustration out on him.He was the tech who came in October and defended the fact he put in the right evaporator. He said if there was no visible sign of a leak during the last visit, then the leak was in the walls of the unit and could not be fixed. He advised me to call LG and felt they needed to honor their warranty, which I did. The customer service representative said they couldnt do anything until the tech filed his report. She never gave me any impression the problem might not fall under their warranty. I left the tech a message and he talked to a supervisor who said they would come out and replace the compressor and evaporator, but it would be the last visit made to my home on this issue. He told me to call LG and get the compressor and evaporator shipped to my home. I did and they promptly connected me to A&E to set up the service call. (I never received the replacement parts.)When the tech arrived a few days later, he called a supervisor and they told him to hook up the sealed system and check gauge readings. There was talk about a blockage in the lines. After several minutes, the tech disconnected the gauges, the call ended and he told me if the line was blocked it was in the walls of the unit and was not repairable. At this point, I contacted LG and was connected to the executive services office in Huntsville, Alabama. I spoke with a woman there who was pleasant at first, but then informed me the lines in the wall are not part of the sealed system. I told her there was no way to repair them because they were literally sealed in the wall.She then proceeded to tell me it was my fault for not reading the warranty information on the unit completely. I have owned LG Cell phones and other electronic products and was always pleased with how they worked. As a home appliance company, they are terrible. I paid more than two-weeks pay to buy this refrigerator. My last refrigerator I paid $350 for and it lasted nearly 15 years. If LG is the only company to make refrigerators in the future, I will search antique stores and look for an old fashioned ice chest and become friends with the ice man before I put another one of their products in my home.

I purchased a washer in January 2013. It started giving a UE signal and delaying the cycles. No matter the size of the load, it kept doing this. It was serviced on April 9th, 2013. It worked fine for several weeks. By June it started the same problem described above. I attempted to make a service appointment online and it keeps saying there is no service for my area!!! I chatted online with an agent and this person (Gus). He asked me for all the information and also stated there was no service for my area and that he would talk to a supervisor to call me. This has not happened (7/18/13). On Monday 7/22, I called LG and the person (Richard) told me that all I had to do was to rearrange the clothes I was washing. I told him that was not a solution and I wanted it to be replaced or money refunded. There was a lot of discussion and then he told me that a repair person (who I need to call instead of them) would charge me for the service, which I refuse to do since this is a new appliance. I went to the store I bought the washer from (HHGregg) and the store manager called LG and there was no solution to the problem. I am not willing to keep this washer giving me such hard times!!

We purchased this refrigerator four years ago. The day after the warranty expired, a capacitor in the fridge burned out and melted a lot of the wiring inside. We paid to have it replaced (LG covered the part, we paid labor). Today the same capacitor burned out, this time actually exploding with enough force that the access door was bent and the unit nearly caught fire. The wiring melted again and there is a black tarry substance all through the unit and across the motherboard. I initiated a live chat session and explained the situation to the rep. I was told to call a repair center nearby and that LG wouldnt cover any portion of the cost. The rep then signed off with, Lifes good! Have a really, really happy New Year! As if adding insults to the fire risk was needed.

Disappointed in 12 month old refrigerator. Lost all our food on Sept 3. Fridge was reset and lost everything again today September 23. Junk!!! Looks good but not reliable. 20 year old fridge in garage runs perfect. Tech support helpful. Coming tomorrow to look at it but parts ordered after that and in meantime no functional refrigerator. And lost my food twice!

Compramos esta cocina modelo LRE3083ST en HHGregg en septiembre del año pasado. Hasta ahora ha fallado un panel de control y hoy, después de cambiarlo hace unos meses, me he despertado con el mismo problema. Lo he desenchufado y vuelto a enchufar y no aparece nada. Los botones no funcionan ni nada. Esta será la segunda llamada de esta gama. Ahora mismo no estoy contenta porque llevo 1 hora y 46 minutos en espera después de hablar con alguien que me ha dicho que la misma empresa no puede venir hasta el día 26. Estamos a día 21. No creo que deba estar tanto tiempo sin la gama. Es su producto. Tienen que volver para arreglarlo o quiero una nueva cocina.

Hace un trabajo decente al lavar los platos pero la unidad es muy ruidosa. Se supone que está a 48 decibelios pero esta unidad es mucho más ruidosa que eso. La almohadilla frontal es extremadamente sensible. Sólo con rozarlo se pone en marcha la lavadora. La rejilla superior también se está oxidando después de sólo 10 meses de uso. El concesionario a través del cual se compró ha cerrado el negocio, así que estoy esperando a que LG se ponga en contacto conmigo para saber si lo van a reparar. En el manual dice que los racks tienen una garantía de 5 años. No sé a qué se debe este retraso. La razón por la que compré la unidad fue por el excelente frigorífico que compramos. Me lo pensaré dos veces en el futuro.

My 2 year old LFXS24566S refrigerator is not cooling. When contacted LG support on Monday (17th Sep). They informed me to book LG technician via LG Purchase flat rate option. I prepaid and chose a technician to come on 19th Sep. I waited the whole day and when no one showed up I called to find out what�€�s happening. Then I was told that they dont have qualified technicians to support my issue and my money will be refunded. I insisted that I speak to a manager/supervisor, Englebert who promised to follow up and schedule someone to come. Up to now no one has called or no follow-up. Wish I knew this product better before purchasing. Guess Im paying the price for going with LG brand. NEVER recommend this product to anyone...

LG French Door Refrigerator LFX28968ST - Life is NOT good with this particular fridge. Before warranty was over the plastic shelves on door began cracking and chipping, the ice maker in the door does not work. It freezes up and does not crush ice, and you cannot remove the bucket that the ice drops into. Doors do not closed tightly. Bad design, bad mechanism. The stainless steel doors, are made of a very low grade Stainless steel, does not clean properly. Bought refrigerator because older side by side GE failed after 20 years, thought I was upgrading my fridge with the LG. WRONG. I would never purchase any LG product based on my experience with the Refrigerator.

Model number LFC23760ST. My wife and I purchased this refrigerator with French doors and bottom freezer at Best Buy at the recommendation of the sales person. It seemed to be a good refrigerator until we used the ice maker. The ice maker is designed very poorly. As the ice cubes begin to build up in the container the ice begins to fall out of the back and underneath the freezer drawer and causes the drawer to get stuck. This happens on a constant basis whenever the container gets close to being two thirds full. Another downfall of the refrigerator is the crisper shelf and Im sure that all the other glass shelves have similar problems. From what I am able to determine the shelves are made of tempered glass. This is the first time I have taken the shelf out to clean. I did not take the other shelves out to clean, just the crisper shelf as Ive always cleaned them in place. I first left the glass shelf sit for about 15 minutes while I cleaned out the inside of the refrigerator and other parts. I then began to wash the glass shelf with lukewarm soapy water, and then I rinsed it off and let it stand for about seven minutes. There was still some water on the glass so I decided to wipe it with a clean cotton hand tower. While drying the shelf the action from slowly and softly wiping the shelf of remaining water it made squeaking sound when a glass window is being wiped clean. Then all of the sudden the glass shelf exploded on the third or fourth squeak. I mean, the glass shelf literally exploded and shattered. It did not shatter in place as a person would assume. I had glass all over the sink, counter top, all the way onto the top of the range, onto the window sill and all over the floor in all directions with the glass shards being about five feet away. I even had shards hit me on my body, arms and face, but luckily none got in my eyes. As a handy man who cleans many apartment units and replaced appliances, Ive cleaned over a hundred of refrigerator glass shelves and never once had this ever happened. Guess I should have taken pictures and send it to LG. Now I have to replace it and its over $50 but Im going to call LG and see what they have to say. If you have ever seen an opera singer singing and breaking a glass, this was similar except on a larger scale.

LG French Door refrigerator. Compressor needed to be replaced. Very poor service from A&E Factory Service. Still waiting to be paid for the food spoiled. This should have been a recall on the compressor before it failed.

I order a part (freezer fan) for my refrigerator (7 years old) on 10-21-16 and is in manufacturer backorder until according to LG, 12-31-16. After several calls to LG customer service (first call answered from Philippines) without answers. Today I call LG parts. They transfer me to east coast parts authorized store (NOT LG) and they gave me the 12-31-16 date. When I ask why take too long she said because the refrigerator is old and they do not stock parts from discontinued models. Sears sold 750 of this failing fans. That means they have a quality problem with the product and should have stock to resolve the inconvenience. Recommendation STAY AWAY FROM LG PRODUCTS.

Purchased a brand new top loading washer in April 2021- finally received the washer in July 2021- machine broke down in Sept 2021. After 2 months of use this machine was broken. I called LG customer support and they sent out technician to fix it- he did not, they ordered more parts and again came back - did not fix again. Currently waiting again for them to fix it again. Over 1.5 months of no washer. They should be providing me with a brand new washer instead of having me wait over 1 month to have it fixed. Still broken. Worst customer service and even worse product. How can a brand new washer be broken after 2 months?? Unacceptable. Would never recommend this company or product to anyone!!!

This washer leaves black streaks all over my clothes!!!

We bought a brand new LG washer and dryer set, front loaders several years ago. I was so excited to have the latest and greatest. As soon as our warranty was up, all 3 agitators fell off - inside a wash and most of the items were shredded to bits. The appliance store we purchased them at told us we were SOL, and to call a repair man. Due to unemployment and lack of funds, we were forced to try and fix it ourselves. We finally found a waterproof glue which holds them on for a few months but they continue to fall off and we have to keep sticking them back on. Oh, and when I use my dryer for towels or a sheet set, it squeaks loudly as it tumbles. I do not overload either machine, and its not like I wash rocks. Ive never heard of anything like this happening to a washing machine. My husband is on his way now to the home improvement store for more glue, as the load of towels he just ran was making the loud booming sound of it happening yet again. We also get the funky smell, mostly on towels, and I have to keep wiping the inside of the glass door to keep the mold from growing, but I can deal with that. I will never buy an LG product ever again. Did I say never? I mean it too.

Muchos años de servicio fiel. La lavadora deja la ropa limpia. Silenciosa. La secadora no se calienta, por lo que puede sacar la ropa húmeda que no necesita un secado total. Se hace una carga con lejía periódicamente para evitar el moho. De vez en cuando aparecen manchas de lejía en la ropa de la siguiente carga.

No compren nunca una lavadora o secadora LG. En dos años, mis dos máquinas de carga frontal dejaron de funcionar y LG no cubre ninguna de las reparaciones. Ahorren el dinero y compren algo que valga la pena. Estuve en espera durante horas con el servicio de atención al cliente, y cada agente con el que hablé tenía una respuesta diferente, que siempre terminaba con Nos pondremos en contacto con usted en 48 horas, lo que nunca ocurrió. Hablé con la gerencia, que me puso en espera durante otra hora y terminó con Lo sentimos, no podemos ayudarle. Todavía tengo una secadora que no funciona.

LG fridge model #LFXS24623S went down over the weekend. Not cooling in fridge or freezer. Lost all food in both areas and I am not happy at all the way I see this company dealing with this inferior product. This cost me 2,500.00 dollars and is only 3 years old. There must be a LAWSUIT filed against this company to give customers a full refund. Not try to put a band-aid on it with replacing it with the same exact compressor that still continues to FAIL. I had my fridge technician come out and confirm what I already knew that it is shot. This is happening to hundreds if not thousands of customers with this fridge and they must be held liable for this mess. We all must stick together on this matter and file a lawsuit against this company. They cannot and will not get away with this. I am LIVID to say the least.

Well LG you have a lot on your plate right now and thousands of consumers without refrigerators due to your faulty compressor problems. Mine has been out since last Wednesday and LG cannot find anyone to service their product even their LG technicians aren�€�t available. Living out of 3 coolers and had to buy a box freezer. Now on my way to buy a used refrigerator because not knowing how long this issue is going to take! Was reassured that I would be reimbursed for buying the box freezer, food spoilage and old refrigerator. My case was sent to regional manager and being review while being told I�€�d be called back in 3 to 5 business days with a resolution to replace or give me my money back if I pass the review and if they cannot find anyone to come out and fix it. I don�€�t want to ever own another LG product let alone have them come out and replace the compressor with the same faulty issues to have it break down again in which it would. I also have a 1,000 dollar LG dishwasher and 6 months ago the top digital touch board went out! 1 year later! They replaced that and praying it doesn�€�t go out again.So now playing the waiting game. Don�€�t buy LG. Appliances will never be made the same way that they were years ago in the 70�€�s and 80�€�s to last a lifetime. I have reviewed just about every brand out there and all I find is garbage reviews!! What the hell can you buy that�€�s reliable anymore!