Mi microondas tiene casi dos años... Solo lo uso para calentar las sobras o la mantequilla...solo ráfagas cortas...hoy , estaba derritiendo 2 cucharadas de mantequilla para una receta y empezó a salir fuego por el lado derecho.. Hay marcas de quemaduras en la almohadilla blanquecina atornillada al lado... Hizo un ruido horrible que me hizo mirar...sólo unos segundos, la mantequilla ni siquiera se derritió...llamé a mi marido para que viniera a mirar...lo reinicié y pulsé start..por supuesto no lo hizo para mostrarle...esto me pasó la semana pasada también...Qué hago ahora.... Tenemos todos los electrodomésticos LG, pensé que el microondas sería mejor que esto ... no 2 años de edad todavía y se utiliza con moderación ... Por favor, aconsejar ...

The coating on my LG Refrigerator water dispenser started to bubble and then just fell off, looking like someone damaged it. This happened only 9 months after buying the fridge. I tried to get some explanation and help from LG but they said I damaged it and that it could be fixed only at my cost. So my advice, buy a different fridge. IT is not worth the money or your time. I am sure other companies have better service and products. Never will I buy another LG appliance again.

My LG washer wt5001cw has got worse after two recall services. And LG cannot fix the problem and refused to recover it to the original state.

LG fue lo suficientemente amable para reemplazar el exterior de nuestros aparatos en el acabado se estaba desconchando. Pero 10 minutos después de la persona de reparación para el refrigerador se fue, la unidad de informe de un código de error y el hielo andamp; Dispensador de agua dejó de funcionar. Inmediatamente llamé a LG y me dijeron que alguien me llamaría en 24-48 horas para programar la reparación, esto fue el viernes por la tarde. Llamé a LG el martes y me dijeron que no me habían devuelto la llamada, que aún no habían pasado las 24-48 horas. Así que llamé de nuevo el miércoles y se sorprendieron de que no me llamaran y me dijeron que llamara a otra persona, momento en el que pedí hablar con un supervisor y me transfirieron al Servicio Ejecutivo de Atención al Cliente... Hablé con esa persona y básicamente me dijeron que tardaría entre 3 y 5 días laborables en recibir una llamada... Dije: Pero eso no es lo que me dijeron y esto es porque su persona rompió mi refrigerador... ¿no deberían acelerarlo ya que ustedes causaron el problema?. Esencial no llegué a ninguna parte con esta persona. Envié un correo electrónico ese día miércoles 12,11,2019 al Jefe de Soporte y CEO... nunca escuché una respuesta de mi correo electrónico - por lo que LG básicamente no le importa.

The LG refrigerator is one of the best refrigerators I have ever owned. Keeps everything cold and fresh. Even when the power went out because of hurricane; food lasted overnight till we could get gen. Only problem is the ice maker doesnt work well.

Compré la gama en agosto de 2013. En octubre de 2014, una vez finalizado el año de garantía, dejó de funcionar. Tengo una garantía del hogar que cubre los electrodomésticos, así que les llamé y vino un técnico. Había que cambiar la placa base y el técnico la pidió. Al cabo de 2 semanas la sustituyeron. Un mes después de la sustitución, volvió a dejar de funcionar y esta vez llamé al técnico porque habían pasado 30 días desde la instalación y me dijo que necesitaba un electricista porque había que cambiar el interruptor del cuadro eléctrico, que estaba suelto. El electricista viene y comprueba y dice que no es necesario sustituirlo porque ahora tiene la estufa funcionando después. Ahora esta semana tengo otro problema. Dejé la luz del horno encendida durante la noche y no funciona nada excepto el reloj. A la espera de un técnico. Para ser justos con LG, tengo otros dos electrodomésticos LG, una nevera y un lavavajillas, y espero que sean de mejor calidad que la cocina. Estoy muy decepcionado y no compraré otro producto LG. Ojalá hubiera leído estos comentarios antes de comprar.

$850 y comenzó a tener problemas dentro de 1 semana esta secadora de carga frontal (LG DLGX4371W). Tiene una opción para el volumen y anuncia todas estas campanas y opciones de silbato, pero mi viejo Whirlpool 13 años secadora funcionaba mejor debo decir. Hay que tener en cuenta que tuve una instalación profesional para la unidad y la ventilación y el problema es la unidad, bueno tal vez sólo la mía? La secadora acumula pelusas en el fondo del compartimento de pelusas y finalmente no permite que se atrapen en la rejilla que trae. Esta acumulación de pelusa en el fondo es un peligro y puede causar un incendio. A pesar de que la máquina tiene sensores que pueden detener la unidad antes de un incendio gracias a Dios, pero su marca nueva ... ¿por qué debería estar tratando con esto, ya que me parece que es un defecto. Ahora tengo que comprobar el fondo del compartimento de pelusas y utilizar una conexión especial con mi aspiradora para asegurarme de que no se atasca y se apaga durante cada ciclo de secado, lo que me cuesta tiempo y dolores de cabeza como padre de familia. Compré la nueva tecnología para tratar de obtener ayuda y hacer mi vida más fácil, pero terminé con un dolor de cabeza ahora. Me gustaría haber elegido Electrolux, tal y como me indicaron las críticas, pero el hombre de PC Richards fue tan inflexible y firme con la opinión de que LG era la mejor... y este no es mi caso. Por lo tanto, la suerte de todos con esta unidad.

This is a review of the LG customer service experience for a repair of an LFXS29626S French Door refrigerator. We woke up Christmas morning to find the 3yr old refrigerator was no longer cooling at all. Reviewing the warranty showed that the sealed system was still covered, so I placed a call to LG customer service. While the customer service phone rep was quite friendly/understanding and professional, thats where the enjoyable experience ended. Net-net is that after 4 months and 5 separate repair visits from 2 separate 3rd party repair shops, many phone calls, much lost time and spoiled food, the unit is still not functioning as expected. The unit was cooling properly after the 4th visit, but now the unit sounded like a leaf blower all the time. The final fix was more of a hack that only partially addressed the noise issue, but they say that it falls within spec tolerance.I called LG and requested escalation. Upon speaking to the escalation manager, I requested that they replace the unit since it was not actually fixed. She was very firm that the company had a process that must be followed and that they would not replace the unit. They offered a minimal reimbursement for the spoiled food, which would nowhere near cover all that we had lost. Either way, we have not received any reimbursement. At this point were going to put the unit in the garage and purchase another refrigerator - something other than LG. The thing that the company (especially the escalation manager) didnt seem to grasp was the concept of total customer value. Not only will this experience keep me from buying LG refrigerators in the future, but since they also sell everything from washers/dryers, to TVs, to cell phones, I will look elsewhere for many products. The marginal cost for them to simply replace the refrigerator would probably have been around $600, but instead they likely spent more than twice that on parts and 3rd party repair services. When you add that to the future lost revenue it was simply a bad business decision that could have been properly remedied in order to keep an affluent customer.

Me gusta mi cocina eléctrica LG. Tengo el horno de convección, así como la cocción regular. La limpieza del horno ha sido fácil con sólo agua. La parte superior también se limpia bien. Utilizo Windex y una cuchilla de afeitar. ¡Tengo unos 4 años y es un producto impresionante!

The fridge has great cooling system, very practical design plus the aesthetics fit my taste. The height is just perfect for someone petite. It also has cold savers and french doors. It was more affordable compared to the other brands with the specifics that I wanted. It has add ons, it is also very durable. It has definitely met my expectations with all the bells and whistles. But I wish the organizing bins were adjustable. Temperature per shelf adjustable, a roll out shelf, easy to remove and clean bins, an area where we can put odor neutralizer. That would really be helpful

Mi frigorífico LG empezó a hacer un sonido diferente hace unos 3 meses. Ahora, el compresor de mi frigorífico LG murió a los 3,5 años, con todo el contenido estropeado y perdido. Llevo 2 semanas intentando que LG se ocupe de este asunto. Es tan antiamericano que un fabricante de frigoríficos NO respalde su producto. Modelo LFXS27466S. Mi técnico de servicio está listo para repararlo, pero la tramitación de la carta de autorización de LG está estancada. Parece que obstruir el progreso con excusas es algo común en LG, haciendo que los consumidores se frustren tanto que se den por vencidos.Mi frigorífico no es uno de los 60 modelos mencionados en el acuerdo de la demanda colectiva sobre los problemas de los frigoríficos de LG, pero sufrió la misma desaparición. Paul, mi técnico de servicio, mencionó que el diseño defectuoso de LG provoca presiones indebidas y desiguales dentro del sistema de serpentín dividido que, en última instancia, arruina el compresor de forma prematura. 650 dólares en mano de obra, 325 dólares en piezas, 400 dólares en comida perdida y estropeada de la nevera y el congelador. Todavía estoy esperando una reparación. Estoy muy decepcionado con los frigoríficos LG, su proceso de reparación y su asistencia.

Small ice maker which gives more interior room. But makes enough ice. Wish large crisp drawer had a little more height and better flip up door to reach items easier. Capability to contact customer service via phone to do diagnostics from input on top of refrigerator.

I love my refrigerator but I expected it to work much better when it was brand new. My ice maker has quit twice in the first three years! Had to have it worked on. They just dont last like they used to!

Compré el frigorífico en diciembre de 2017. En junio de 2021 se estropeó el compresor. Vino un técnico. Me dijo que era el compresor. LG dice que tiene que enviar a su propio técnico para confirmar que es el compresor. Su técnico viene. Confirma lo que dijo el primer técnico. LG recibe el pedido de las piezas, el técnico viene un mes después y pone el compresor nuevo. Al día siguiente, el frigorífico vuelve a no funcionar. Llamamos al técnico. Me dicen que no tienen a nadie disponible y que si no funciona tengo que llamar a LG. Llamo a LG y me dicen que tiene que venir el mismo técnico y que pueden discutir con su técnico por teléfono lo que le pasa a mi frigorífico. No volveré a comprar nada de esta empresa. Un servicio de atención al cliente horrible. Muy irrespetuoso. No se preocupan por sus clientes en absoluto y si dicen que lo hacen es una mentira descarada.

Purchase a French door refrigerator a year ago. 11 months in I called concerning loud noise. I was given a email to figure out how I can fix it. They never sent no one out. Needless to say refrigerator still continue to make noise after I tried to do what video suggest. A month later noise continues caked back, and I was quickly reminded that my warranty had expire. I explain the issue never was fix, before warranty expired. Was able to speak with supervisor and was told to verify proof of purchase and she would take care of it. Its been a week and no called. Now this morning the refrigerator has stop working all together and still making noise with errors displaying on door. Notified and they did not want to help. Someone suppose to call me back in 30 mins. Its been an hour no call. Food is defrosting as we play waiting game. I am so disappointed. Nice refrigerator, but only good for 11 months with no help of getting it fix.

Doing a load of wash was an excruciating experience with our new top loading LG washer. Kept stopping, flashing uE or UE signals, requiring a load redistribution which many times did not work requiring more load redistribution! It took hours to do a load of wash, could not leave the house, not knowing how long it would take to complete the cycle. Every so often a load would run right through raising expectations that this washer was finally doing what it was supposed to be doing only to realize that dysfunction was the norm. We were told we were not distributing the load evenly?! Does it now take a rocket scientist to load a washing machine, obviously with this one it does. We were told maybe we didnt have enough clothes in, just add more! Like clean ones? I thought this was eco friendly? We finally had a repairman (kid) in. He was very nice, and ordered a new computer board saying sometimes the washer didnt learn right. OK, so I now have a learning disabled washer, but hey it was getting remedial learning! Good... right. In the meantime I was advised to use the low spin option. About 2 weeks later the new computer board is installed, but was still advised to use the low spin option, really, whats that about, wasnt it just fixed? But anyway, delighted that I now had an A+ washing machine, OK maybe a B+, I loaded it up, still using the low spin option as advised, even after the brain implant, and guess what? The load went right through! Success, shes a genius! Alas, the success must have shorted out the new brain. Its now back to playing the same old games, and me, never knowing when a load will go through as it should. And guess what?? the low spin option is no longer an option! Skips right over that. Maybe she did learn something.

LG Top Loader WA48J7700A - I purchased this washer last month and hate this machine! Not only does it not fill with enough water to cover the clothes, it doesnt even put enough water in to get all the clothes wet! When I look at the little bit of water that IS in the machine, it is dirty. I wondered, how does the little agitation in this dirty water get the clothes clean?? Oh! It doesnt! Today I am done! I am looking at a white shirt that is dirtier than when it was put in the washer (yes it was a light color load). I have noticed this before, along with dry spots on clothes after being washed! There is also often white streaks (detergent residue?) left on dark clothes.After reading other reviews that sound JUST LIKE MINE, I realize this is an ongoing problem (perhaps with all these energy efficient top loaders this is an issue?) I had a front loader prior to this machine and it too used little water but more than this does! And, the way a front loader works, the clothes were always moving unlike this machine where they almost stay put! On the phone right now with Home Depot to get this lousy machine out of my life!!! Im going back to a good old fashioned top loader that fills with water and washes the clothes!!!

After 4 years of owning an LG Side by Side with Indoor Ice Maker and water I am beyond disgusted. Have already spent $600 in repairs on the ice maker and nothing gets better. Indoor ice bin freezes every two weeks and I have to use a hair dryer, Ice pick and and a hammer to get the ice bin out to get a solid block of ice that has formed out so it can start dispensing ice....All LG consumer affairs tells you is just let it defrost....will never, ever, ever own a LG product. Could have paid much less and then the aggravation would not be at such a high level....LG has a problem yet they will not do anything about it. Dont buy this product!

Its just over 3 years old but our LG front loader will not rotate and makes grinding noises. LG said that they would extend labor to cover this as it is a motor problem (motor has a ten year warranty). We waited for 5 days, called LG back and the supervisor told us that there is no extension on labor. Repair company will not come out unless they are given a code by LG. The LG supervisor gave us a code. We called the repair company with code and were told that LG has to give them the code. Repair service told us that service call and hourly cost will be at a minimum of $500.00! All the service companies we have talked to said that repair companies are dropping LG as they are extremely difficult to deal with. Duh! LG should rename their company to NG.

I purchased an LG after reviewing them on Consumer Reports and other websites. I purchased mine from Lowes in June 2016 but it was not installed until August 2018 due to the delay of my home construction completion. So in service less than 1 year and no longer will cool or freeze as of 8-1-19. After a little research I discovered that the Linear Compressor failure is a COMMON problem with LG. NOTE LG at the time of my purchase had a 5 year warranty on this unit from the purchase date, I believe it is now a 10 year warranty. I called customer service on 8-2-19 to report problem. I was told I would be contacted by an authorized service center within 48 hours. NO CONTACT. ON 8-4-19 got a call from LG indicating I would be provided free service & repair for the cooling issue and would receive a call from an authorized service center with 48 hours (ANOTHER 48 hours with no frig/freezer). On 8-4 I received an email that my request had been sent to an authorized repair center. On 8-5 I received an email Service Appointment Cancellation Notification. I again called and advised I had never been contacted about a service appt. She put me on hold and came back and said I had a new service appt on 8-8 between 8-5 and the provider would call me 1 hour prior. On 8-6 I got another Cancellation Notice. It is now 8-12-19, still no frig/freezer or repair scheduled. I have documented everything and will pursue. I also discovered there is a class action against LG for this same problem.My request was escalated to Executive Services Project Team on 8-8-19 and I was told to call him (will not mention names yet) back on Saturday as he would be working from 9-6, if I had not received a response within 48 hours. He did send me an email with his name and unit but no direct phone number. On 8-10 I called and asked to speak to the person and was advised no one worked in that division on the weekend.Today 8-12 I called and asked for Executive Services and spoke to another man. He advised that a repair provider was sent a letter of authorization for a labor rate of $450 flat on 8-5-19. The man tried to call them with no answer. I advised it was too early here in Hawaii and he asked if I could call them. I have called them with no person answering, and left two messages. (Perhaps this was one of the cancelled appointments). I need to know IF AND WHEN my refrigerator will be repaired. I have guests coming in two days and will rent one if I have to but NEED a response from someone that has a clue about what steps will be taken. By the way, pretty no one here on the island of Hawaii will repair either LG or Samsung. Next time I will check with repair services before I buy an appliance.

Purchased refrigerator 12/13 and luckily I bought additional coverage on it because it stopped cooling in 5/15, 12/15, 9/16 and you have guessed it. 2/18 it is not working again. At this point I no longer have coverage on it but I have spent the last two days going back and forth with LG and finally after producing my original receipt they will as a courtesy schedule appt. It has been quite an ordeal when I complained of faulty refrigerator. They had the nerve to say there are no complaints on it... There really should be somewhere to file official complaints and not be stuck getting transferred back and forth and getting different answers from different people. DO NOT PURCHASE LG FRENCH DOOR REFRIGERATOR.

Purchase date is13-02-2011 and the guarantee was 1 year and the make is LG refrigerator with capacity of 255 umgs. The color is steel gray. Refrigeration is not proper. Thermostat has already been changed once. The part other than the freezer also has improper cooling leading to formation of ice in all the eatables.I tried to reach the customer care services and have already registered multiple complaints, and no response. Kindly look into the matter so that the problem gets rectified within the guarantee period.

Compramos una nueva estufa eléctrica LG con dos hornos y hace un mes mientras estaba horneando en dos hornos ambos dejaron de funcionar. Ayer volvió a ocurrir y nuestro técnico está pidiendo un nuevo panel de control. La estufa aún no tiene 2 años y estamos muy decepcionados.

True Balance is HORRIBLE. Just as many other reviewers said, the balancing feature on this machine is a total nightmare. Do NOT buy an LG washing machine. In fact, I am so frustrated, I will never buy LG anything. Ever.

Compré el microondas sobre la gama de Best Buy hace poco más de un año. El microondas ha dejado de funcionar, no se enciende. He comprobado que la toma de corriente está bien probando con otro aparato en ella e incluso he sustituido el fusible del microondas, pero sigue sin funcionar. Llamé a LG, pero como estaba fuera de garantía, me dijeron que no podían hacer nada y me remitieron a un taller local. La tienda local dijo que acabaría costando más de lo que pagué por venir, diagnosticar y potencialmente reparar el sistema. En este punto, parece que no me quedan más opciones que comprar un microondas nuevo. Desperdicié mi dinero en este microondas LG que apenas duró un año. Producto de mala calidad y mal servicio al cliente.

I spent $2000 on this front loading brand new LG wash machine. I bought this machine in July 2016 - delivered in September 2016 - power stopped in February. LG sent Precision Television (took a month) with a new brain. They put the new brain in - guess what - worked for about a week. No power again. I had electrician come out - nothing wrong with my power. Called LG again - sent me to Appliance Doctor. They do not call back. Had to write to LG again and complain. I wish for a Samsung like I had before. These people need to give me my money back.

I will never again buy LG products! They are horrible to deal with. I was on the phone with them for three days. I was told three different stories by three different people. We bought a refrigerator three years ago. Just now, the compressor went out so I called the company and they told me that it was covered under the warranty. However, they did not tell me that I had to pay for all the other parts, such as freon, etc., to get it running again. As a result, I have to pay over $400 out of pocket to fix this side by side stainless steal fridge, along with the $100 worth of food that I had to throw away! I expect much better service when I paid that much money for a product! I will never buy LG products again!

Have had an LG French Door refrigerator for close to 5 years and it is already breaking down. Have taken great care of it, replacing all filters when needed, keeping it cleaned, just went in back of it and cleaned out any particles or dog hair and yet it just wont stay cold. In addition, it mysteriously stops making ice many times. Despite everything seemingly working. All of these issues have started 1 month after a maintenance guy from LG came by to service it. Making it seem all the more of a bad buy. Look at a different brand!

I purchased an LG French Door refrigerator with model # LFX28978 last May 2011. The freezer has had constant problems with frost, not closing properly, seal defect, etc. I have had numerous calls with LG. The last one, the lady who answered said and I quote You have to remove the second drawer, open the door twice every 27 times you open the freezer door, pull up and down on the door and to align the track and slam close twice. This is the most stupid thing I have ever heard in my life. This isnt going to work, there is some kind of design defect and LG should replace it.

Nuestra lavadora LG explotó e implosionó en menos de tres años. Las paredes exteriores de la máquina se doblaron y los componentes interiores cayeron al fondo de la máquina. La máquina se alejó 1-2 pies de la pared y podría haber herido a nuestro perro y atravesado la pared opuesta si no estuviéramos en casa. Estamos en nuestro tercer número de tipo de caso para el seguimiento de esta situación. El número no funciona para cargar el comprobante de venta por tercera vez en su sistema.Hoy fue mi quinta llamada a LG y estuve en espera durante 14 minutos para tratar de resolver el problema del sistema y finalmente me he dado por vencido. LG nos hizo tener una llamada de servicio para que se evaluara la situación y no pagó por el servicio. A LG le dijeron que no había forma de arreglar la máquina y wed enviaron fotos para evitar la llamada del servicio. La persona del servicio técnico llamó a LG y les dijo que nunca había visto un daño semejante en una máquina LG. Ahora estamos determinando el mejor enfoque para resolver este problema, especialmente con la preocupación por la seguridad. También vamos a deshacernos de la secadora LG debido a nuestras preocupaciones.

LG Fridge model #LMXS2762S/00 purchased from Best Buy. $1700 down the drain delivered on Nov 8, 2015 started with the ice machine then the freezer then the fridge. I lost approximately $800 in groceries and have been calling and complain for weeks. Keep in mind I have children and have been having to feed them crap or forced to go to the store load them up every day in order to eat healthy. They have sent a guy out a few times and still nothing is getting fixed. I have seen lot of bad reviews and am suggesting a class action lawsuit again like the one that started against them in 2012. If you would like to join against them please let me know by emailing **. Lets hold them responsible for their faulty products. Now they are saying they cant have someone out until the 8th of March and it broke on the day before the Super Bowl.

Mi novia rehizo su cocina hace 2 años. Compró un frigorífico LG y una cocina de gas LG el año pasado. Olimos a gas después de apagar la cocina y nos dimos cuenta de que seguía encendida. El plástico en la parte posterior de la perilla se había agrietado por lo que no se enciende el gas hasta el final a pesar de que mostró que debería estar apagado. Llamó al servicio de atención al cliente y le hicieron pagar un mando nuevo. La cocina tenía entonces poco más de un año. Ahora se ha roto otro mando, así que tendrá que comprar otro. No son baratos y esto es un gran peligro para la seguridad, especialmente si tienes niños y no estás en casa. ¡¡¡¡Debería haber una retirada de estos mandos y no debería costar al consumidor arreglar el defecto de fabricación!!!!

My refrigerator is less than 4 year old and has stopped cooling. It is either a loss of coolant or a failed compressor, both of which are still in warranty. They scheduled a tech to investigate the problem the following day. This appointment was canceled by LGs automated system after the scheduled time for the visit with a statement that they would schedule something within 3 to 5 business days. I called LG to express my pleasure at the level of their customer service and was told that the repair will probably take somewhere between 5 and 7 days IF the parts are available. In the meantime, I am without a refrigerator.

Por favor, cuando compren un producto LG asegúrense de mirar la garantía. He tenido 2 productos LG. El primero fue un lavavajillas y el segundo un frigorífico. Ambos productos han tenido problemas que deberían estar cubiertos por la garantía de LG y LG ha luchado contra mí en ambas reclamaciones de garantía. El primero fue el lavavajillas. Cuando llamé para reclamar la garantía, me dijeron que LG no podía garantizarlo porque no tenía el recibo de compra original. A pesar de que el modelo y el número de serie de mi lavavajillas indicaban que estaba en garantía, no se hicieron cargo de la misma. En ese momento no me di cuenta de que podía haber luchado por lo que compré un nuevo lavavajillas (que no era LG).Ahora en 2020 mi nevera dejó de funcionar. Es el compresor. Mi frigorífico sigue en garantía y el compresor debe ser enviado a mi casa. LG me está haciendo pasar por el aro para que me envíen el compresor y así poder arreglar mi nevera. LG no me envía el producto sin hablar con mi técnico. Al decir esto, he proporcionado a LG la información de contacto de mi técnico y LG me ha dicho que se ha puesto en contacto con mi técnico para autorizar la pieza. Mi técnico NO ha recibido ninguna solicitud de autorización. Cuando me puse en contacto con LG para señalar que mi técnico no había recibido el correo electrónico, me dijeron que tardarían entre 3 y 5 días laborables en ponerse en contacto con él. Creo que LG no tiene derecho a autorizar a mi técnico para enviarme la pieza. Hoy en día hay mucha gente lista que puede arreglar sus propios electrodomésticos. Si yo fuera un manitas y pudiera arreglar mi propio frigorífico LG, LG no me enviaría la pieza directamente, ya que no soy un técnico. Creo que esto es muy poco ético. El compresor del frigorífico no funciona está en garantía, LG debería enviar la pieza por correo sin duda. Así que en este momento voy a estar 15 días sin frigorífico. LG no me envía la pieza a pesar de que el frigorífico es mío y está en garantía. Supuestamente han contactado con mi técnico pero en este momento no se han puesto en contacto con él. Sólo quería que todos supieran por lo que estoy pasando para que cuando compren cualquier electrodoméstico importante consideren comprar uno que tenga un mejor historial en el cumplimiento de su garantía. Si compráis un electrodoméstico LG, al menos ahora sabéis que os harán pasar por el aro y que probablemente no respetarán la garantía de ese electrodoméstico. Sería mejor encontrar una empresa que esté dispuesta a cumplir su garantía aunque le cueste más.

Supervisor at LG services Leon is the worst and careless person that I ever dealt with. After sending the damaged door and closing the case, knowing that my warranty would be done after few days and on purpose delaying time, was asking me for the receipt, though they have all info about refrigerator. Another way to get rid of another unhappy customer left me no choice but pay for the service... But when installation cost more than a part itself I decided to buy just new different brand refrigerator and not give them a chance to screw me up again... Part of the door came damaged first time. Who knows what happens next time...That is disappointment that LG American brand does such a bad job and have thousands unhappy customers. No matter when they made if you put your name on Brand have Pride and make quality product, but obviously LG supervisor and all other bosses does not care... Not one review was answered or tried to help customer with low quality LG merchandise. Lesson learned. In the future LG brand will never be in my house and Ill try to spread word to prevent people from making mistake by buying LG.

Tuvimos cuatro problemas continuos con los problemas de refrigeración del frigorífico LG. Cuando compré mi frigorífico LG hace 3 años, el vendedor me prometió que este frigorífico duraría 15 años. Además, compré la garantía de 3 años además de la garantía de 2 años que ofrecía LG, por lo que la garantía de refrigeración debería estar cubierta por LG durante 5 años. Cada vez que llamaba al servicio de atención al cliente, no me ayudaban, lo único que hacían era transferirme a un número de extensión. Además, el servicio de atención al cliente fue muy grosero y poco profesional, intenté pedir una solución para mi problema de la nevera y cada vez me colgaron. Por último, no volveré a comprar ningún producto LG. LG has perdido mi confianza.

I purchased a $ 2600 2015 LG French door refrigerator, LFXC24726*S, in November 2014. Now after only 17 months of actual use the whole system failed. Now Im no math major but a product this expensive should not be breaking down so soon. Its been two weeks and the repairman still hasnt received the part to fix the problem. No wonder Home Depot advised me to get the protection plan. In the future I will not be buying anymore LG PRODUCTS. Life is not so good when the consumer purchases a LG APPLIANCE.

Esta lavadora estaba aquí cuando compramos nuestro condominio. Tiene un tambor de acero inoxidable. Probablemente habría escatimado en una lavadora si la hubiera comprado yo mismo. Sin embargo, desde que heredé una lavadora de esta calidad, ¡me he convertido en un creyente!

Bought LG (TrueBalance) machine 2 yrs. ago. It will NEVER stay balanced. I have called the company and their reps are so inexperienced and unhelpful (I think they read from a script). It runs and re-runs water. I have to stay right there watching it constantly!! Does not get clothes clean at all, even though it sometimes takes over 2 hours to do 1 load. Clothes are still pretty wet even when it completes. I wasted a lot of money on this machine and now need to re-purchase one that works properly. I dont even know what to do with it, I would never try to sell it to anyone else. It has been a nightmare and I have done everything I know to try and fix it. Would never recommend this machine to anyone.

Got this LG top of the line unit October 2015. Within a month the water began filling through the detergent AND softener trays simultaneously. Did the digital wifi help thing dozens of times with my cellphone, they said nothing wrong, clean your inlet filters. What??? By December the tub failed to fill with enough water at all to wash anything, regardless which tray side was filling from. A load of Pure Colors came out literally with dry spots in the clothing! Add to that, the balancer within the direct drive unit was slipping badly, somewhat similar to a bad car clutch, and any size load on any cycle was being violently bashed against the inside frame. Sounded like my front door was being kicked in. So, to sum up, I have $878 worth of scrap in my house that will not fill properly, wash properly or spin properly. I still have 7 more months on the financial contract, and Im sick about it.LG finally hooked me up with an in house service guy --- he never replied to the 2 service calls that were set up --- and closed out both tickets saying customer reported solved. Really? By the way, the name of this place was Als TV and Model Railroad so that about sums up the quality of LG service!!! My lawyer is requesting certified copies of LGs warranty, the financial contract, and my phone and web interactions. I dont want to feel as if my only option is legal action, but I will if LG leaves me no other option.

Compré un microondas LG y 1 año después se rompió el mango. Vinieron y la sustituyeron. Luego, 6 meses más tarde, se cayó el cristal. Vinieron y lo arreglaron. Luego a los 2 meses no funcionaba el calefactor. Alguien vino de nuevo. ¿Por qué este microondas tan caro sigue teniendo problemas y la garantía es sólo de 1 año? Después de todas las reparaciones, sigo teniendo problemas con las piezas intermedias de plástico que se rompen. ¿Qué pasa con los productos LG?

Tengo una lavadora-secadora eléctrica de carga frontal LG. La mayor decepción es el tambor de la secadora. Ya lo he sustituido una vez. Y ahora está agrietado de nuevo, y son 200 dólares sólo por la pieza. El acero inoxidable utilizado es casi de papel y siempre se agrieta cerca de la costura soldada. ¡Esto es un DEFECTO! Estoy buscando un tambor de acero normal en mi próxima, (nunca se me han agrietado) y me resulta difícil incluso mirar los productos de LG que no sean de la lavadora mejor.

Mi marido compró un juego de lavadora-secadora de carga frontal LG hace un año. La lavadora ha ido bien hasta ahora, pero la secadora ha sido una pesadilla. El problema habitual es que la trampa de pelusas se levanta y agarra las cosas de tirantes y las rompe. No puedo poner camisolas, sujetadores, etc en la lavadora. Además, esta primavera lavé una carga de todas mis faldas de verano y mi hija no sabía que la secadora está empeñada en destruir todo lo que me gusta y puso toda la carga en ella. No hace falta decir que perdí hasta la última de ellas. Salieron con un nudo retorcido, con los cordones arrancados y agujeros en todo el material ligero. El filtro de pelusas tiene otro gran defecto de diseño y es que los agujeros son demasiado grandes. Son del tamaño perfecto para atrapar cremalleras y cosas grandes y arrancarlas. Mi marido y yo llevamos monos Carhartt en invierno y tenemos varios pares. El cierre de la parte delantera del mono se queda atrapado en el filtro de pelusas y se arranca. La cremallera de AMBOS de mis abrigos Carhartt se ha destruido y me queda un par de monos que no han pasado por la secadora. 4 monos, 2 abrigos, múltiples sujetadores, camisolas, camisones, faldas, todo arruinado.Cada vez que cargo esa secadora del infierno me siento obligada a estar de pie y mirar todo el tiempo con un dedo en el botón de pausa y una mano en la puerta para tratar de atraparla cuando empieza a comer mi ropa. A veces puedo atraparla, otras veces es demasiado rápido para mí. Literalmente me quedé allí y vi cómo devoraba mi favorito y más nuevo par de monos antes de que pudiera abrir la puerta. Tengo una secadora de mil dólares que me da miedo usar y un tendedero en mi lavadero. Esto fue un gran error, nunca más compraré nada de LG.

Purchased LG clothes washer, from Home Depot. Washer performance was terrible since Day 1. Washed clothes was dirty, smelly, machine noisy, and expensive. American manufacturer may have been better, than Korean man.

El 6 de septiembre de 2020 nos dimos cuenta de que los alimentos del congelador estaban blandos y el frigorífico soplaba aire bastante caliente. Siguiendo las instrucciones, limpiamos la parte trasera del frigorífico para eliminar el polvo inmediatamente. No hubo ninguna mejora. Desenchufamos para ver si se reiniciaba. No hubo mejora. Probamos desde la placa base. No hay mejora. Nos pusimos en contacto con LG y nos informaron de que está fuera de la garantía que no será cubierto, pero la lista aprobada de proveedor de servicios en la zona tal vez pueda ayudarnos si piden piezas de LG directamente. Nadie está dispuesto a venir a reparar con piezas de LG.

I bought washer and dryers LG (Model WM3170CW and DLE3170W) in Sept 2015. Since that date I made 8 service calls. We had trouble with seal, door, water dripping, UE error code. Due to water dripping with poor seal, we have spot on both machines. We had to wrestling with the customer services. It is the WORST machine we bought in our life. AVOID LG!

Sólo quería escribirles para decirles que no volveré a comprar un electrodoméstico LG. Tuve un frigorífico durante 10 años y de repente se rompe el compresor y cuesta 800 dólares arreglarlo. Dicen que la garantía se acabó hace 6 meses. Compré la estufa a juego con ella hace 10 años y ya he tenido que llevarla al servicio técnico dos veces. Compré una pantalla plana para mi pared y se rompió después de 5 años. No hacen nada para ayudar a sus clientes y es imposible ponerse en contacto con alguien. ¡¡Horrible empresa!!

I’d seen the LG refrigerator in the store and thought it was the perfect size. I also liked that the ice maker was in the door and not taking up space inside the refrigerator. So, I bought it. But it just stopped cooling and they sent out a tech about six times to fix it. They ordered all of the parts, repaired all of the parts, and it still wasn’t fixed. This issue has been going on for four months and now, they’re refunding me my check. I called yesterday checking on the status of it and they said it’s with claims. So I should receive my refund next week. All in all, I would not recommend this refrigerator.

Compramos nuestra cocina LG LRE3061BD en septiembre de 2017. A la semana de tenerla, la placa de cocción se rompió. Llamamos para obtener un reemplazo, pero como era un modelo más nuevo, las encimeras de reemplazo estaban atrasadas varios meses. Pasar varios meses sin una estufa no funcionaría ya que somos una casa de 5 y necesito poder alimentar a nuestros pequeños. Salimos y compramos otro del mismo modelo ya que todos nuestros electrodomésticos eran un conjunto a juego.Ahora avance rápido hasta hoy y nuestra placa de cocción está agrietada OTRA VEZ. No hubo ningún momento en el que viéramos que se agrietaba. Fuimos a la estufa que estaba apagada en ese momento y vimos la grieta. He tenido varias placas de cocina a lo largo de los años y nunca se me había agrietado el cristal. Ahora se me ha agrietado el mismo modelo dos veces en dos años. Llamé a LG y me informaron de que ya no estaba en garantía. También nos dijeron que hay una llamada de atención sobre esta placa de cocina en particular por el mal funcionamiento de los quemadores. Después de colgar e investigar la pieza de repuesto, volví a llamar a LG. Si voy a desembolsar otros 350,00 por una placa de cocina de repuesto, quiero que se solucione la retirada del mercado, ya que no sé si esto puede ser la causa de que el cristal se agriete. No entiendo como en 5 minutos hay un cambio tan drástico en la información que me dan. Pido hablar con un supervisor y me ponen en espera. El hombre vuelve a hablar y dice que ha hablado con su supervisor y que ha escalado la llamada y que un supervisor me devolverá la llamada. Le pregunté cuándo me llamarían y me dijo que tardarían entre 24 y 48 horas en hacer llegar el mensaje al supervisor y en devolverme la llamada. Le expliqué que esto no funcionaría, ya que o bien tengo que pedir un reemplazo ahora o ir a comprar otra estufa nueva para poder cocinar para mis hijos. Le expliqué que hoy en día, con el correo electrónico y los teléfonos, un mensaje no tarda 48 horas en llegar a alguien. Me pone de nuevo en espera y me dice que ha vuelto a hablar con su supervisor y que revisará la información y me llamará en unos minutos. Eso fue hace casi una hora. Veremos si vuelven a llamar y si llega a algún lado. No recomendaría la compra de este producto. Creo que los pequeños triángulos en el cristal están haciendo mella en la integridad estructural del mismo. Esta es la única diferencia entre las encimeras que he tenido anteriormente y las dos que ahora se han agrietado. No soy duro con mis electrodomésticos y que se rompa dos veces en dos años es inaceptable.

I dont need to reiterate all the complaints on here again. Also purchased 2 years ago washer and dryer, now getting water hammer... Dryer not drying and so on.$2000.00 investment from P.C. Richards. We need a class action lawsuit against LG.

After 1-1/2 years my $4000 refrigerator broke, compressor! Thats not the worst part. There is not a technician in my area. I am a single parent and have been without a fridge for 3 weeks now being promised someone will call me. I have used all my money to feed my 3 kids because you can not buy groceries. We have been buying fast food. I had just spent $400 on groceries when it broke! No one at Lowes ever told me there was no one in my area that would be able to service this fridge! If it can not be serviced in this area why sell it in this area!!! I will never ever buy another LG product again! BUYERS BEWARE!!!

This is a follow-up to a review written on January 22, 2013 regarding my LG washer. I did hear back from the resolutions department at LG who extended a prorated offer for my unrepairable washer. Whereas I feel the offer is fair, it is a year late in coming! The offer will allow me to purchase another machine. Trust me, it wont be another LG despite their good ratings on various websites. I am still out the hundreds of dollars in labor costs, plus the cost of having my clothes laundered at a local dry cleaners. As I said in my remarks on the 22nd, I do consider myself a pretty savvy shopper by checking both company and customer reviews. But this time was way off the mark. I hope and pray that my next choice in a washer, this time a front loader by Electrolux, is a wiser decision and that I wont be on a first name basis with my local repairman for a long, long time!

Ive heard the compressor failure is a mass issue with LG refrigerators, but what is worse is the time I have to be without a refrigerator. Mine died under warranty on August 1st. Today (8-19-2019) was the 1st service appointment LG had available which is two and a half weeks after calling LG. One would think that with this being a very common issue, the repair person would already have a compressor with him. No that would be too logical. He left today and now we have another appointment to actually fix it on 9/6/19. No loaner, no anything, but just them saying thats the best they can do. That is very poor customer service. Its really hard with kids and summer to be refrigerator-less for 37 days. This is really unreasonable, but we have no reasonable alternative. Other than this MAJOR issue, I loved the refrigerator.

The GE refrigerator I have in my apartment is very small. Cant buy a lot of cool foods in it. Have to plan over the month to buy cold food to make the meals throw out.

Volví a casa de vacaciones y descubrí que el frigorífico había dejado de funcionar. Llevaba apagado varias semanas. El frigorífico estaba infestado de bichos y larvas. El técnico no vino en semana y media. Mientras tanto, tuve que limpiar el frigorífico lo mejor que pude. Todavía había bichos en el hielo y en el agua. El técnico vino y dijo que el botón de reinicio después de un corte de luz no había encendido el frigorífico. El reparador no hizo nada. Todavía estoy esperando mi reclamación por pérdida de alimentos. Ha pasado más de un mes. Aproximadamente dos semanas después de la primera llamada del servicio técnico, el frigorífico goteaba agua por el suelo. El técnico vino y dijo que la tubería de desagüe estaba congelada. Tuve que sacar toda la comida y dejar que se descongelara. No creo que esto sea normal. Nunca volveré a comprar un frigorífico LG.

We purchased out LG four-door three years ago from Home Depot. We purchased the 5-year HD Protection Plan (issued through a company called Asurion). The compressor began failing last November, and since January, we’ve had repairmen in our home four times and are scheduled for a fifth visit next week. The first company they sent out spent over a week replacing the compressor, only to have it fail within a couple of days. When they returned a few days later, they spent an entire day repairing the issue, and claimed it was the most difficult repair they’ve had to attempt. We were without a functioning fridge for three weeks while we waited for appointments and replacement parts. The fix lasted a short time before failing again and this time it’s been a comedy of errors getting anyone to even look at it. LG tells us to call Home Depot/Asurion, HD/Asurion says its LG’s problem. LG sends a repairman from Sears who says it can’t be repaired and he’ll let LG know, a week later HD calls to see if we’re happy with the resolution. I explain there’s been no resolution, and am promised a phone call from LG within 48 hours. ... Four days go by, we can’t get ahold of anyone. We have to threaten legal action to get a return call, which essentially puts the onus on LG. Asurion explains that LG has taken over the process that our protection plan normally handled and basically they can only ask us if our issue was resolved. At this point we’re offered a loaner fridge, but none is unavailable, so we’re sent a $100 gift card toward the purchase of a mini fridge. I’m desperate for any kind of refrigeration in my kitchen, so we go to Home Depot, only to discover they don’t sell any mini fridge for less than $120. I am beyond frustrated at this point. I shouldn’t have to spend any more money. We’ve lost hundreds of dollars in food, hours of time on prepared meals, etc.) After the first failure, I’ve been afraid to put our bulk meat in the freezer, rightly so, because I’m afraid the fridge will fail again. So Last week we had a fourth visit from a repair tech, who said our fridge can’t be repaired, and because we’ve been told by LG that the repair tech must call them directly, we asked him to make the call in our presence. He spent 30 minutes on hold before being disconnected, and my husband spent 90 minutes on hold before he gave up. LG repeatedly claims they aren’t getting any information from Asurion or their repairmen. Our claim rep from Asurion returned my call the following day and conferenced in a rep from LG, who basically said he couldn’t help me before transferring me to someone from ‘executive services’ who reviewed my case, said she was sorry, and scheduled another repair visit. She described the convoluted process that needs to occur before they’ll replace my fridge, but wouldn’t give me any of the phone numbers that Sears needs to call, and Sears has no idea what we’re talking about when we tell them they need to call LG (although so far they’ve been willing to accommodate us). We’ll see what happens on Monday when repairman #5 shows up. Every repair guy we’ve spoken to says all they do all day is go around and evaluate failed LG compressors. We finally broke down and purchased a new refrigerator in the meantime, and the sales associate also said he always discourages people from purchasing LGs because everyone he’s sold in the last 4 years has failed and LG is terrible about replacing them. So, to sum up, LG sells garbage, doesn’t care, and won’t help when they can’t be repaired. And so far, the Home Depot protection plan hasn’t done much to protect my purchase. This has been a nightmare and if I could afford to write off the thousands of dollars I’ve spent on a trash fridge and wasted food, I would do it, because LG is killing my sanity.

I have a stainless steel LG French Door Refrigerator that I purchased from Home Depot. After approximately 1 year, the refrigerator front seal ripped. When I contacted LG, the stated comment was that they had never had this problem reported before, and it now was not covered by warranty because of the time limit. It is not covered by the store warranty that I bought as it only covers mechanical problems. Frequently, the ice maker freezes (and the door tray simply cannot be removed - poor design) requiring me to use a hair dryer to thaw it out. What a problem! This is not covered by warranty. I contacted LG about this problem, no response. Personally, I would never buy another LG product.

Experiencia de lavado sin esfuerzo, súper silenciosa y limpia muy bien la ropa. Muy amigable y fácil de usar. Un ajuste para cada tipo de ropa. Hace que sea fácil ir en automático o seleccionar diferentes ajustes como la temperatura del agua o el segundo lavado para las prendas muy sucias. Estoy muy contento con mi lavadora de carga frontal de gran tamaño.

I own four LG appliances and they all broke down. I had to have my less than six-month old fridge repaired out 14 times. They finally replaced it with a GE product. My four-year old dishwasher was so expensive to repair and I was told to replace. This was an $800 appliance. Oven will not heat and neither will the broiler, a $1,500 oven that cannot be used and it is too expensive to repair due to parts.

My LG washing machine stopped working after 3 months! It is not able to complete a spin cycle and does not drain, leaving mildewy water sitting at the bottom on the washer. We called for an LG repair man who arrived at our home 3 days later. He walked in and pressed a few buttons then charged me $150 before leaving and doing nothing! The machine is still under warranty, yet, whenever we try to call them to actually fix the ** thing they inform us they will be charging us more. I do not understand why LG has a warranty system going, if they are going to charge us for a problem that we have not caused. Needless to say, I will not be purchasing anything with the initials LG from now on, and will do my best to persuade others to do the same. This companys ethics are deplorable. It should be ashamed of itself.

Gasté mucho dinero en este atractivo lavavajillas de acero inoxidable. Después de un uso mínimo (trabajo fuera de la ciudad, lo utilizó tal vez una vez al mes) la bomba dejó de funcionar. Vivo fuera de la ciudad, no puedo conseguir a nadie aquí para tratar de arreglarlo. Supongo que va a la basura, probablemente sólo hizo 20 cargas de platos. Pésimos estantes de carga. Aunque el interior es bastante grande, los estantes no parecen capaces de anidar tantos platos como mi antiguo. Todo lo que hace este lavavajillas es bonito, inoxidable, controles ocultos, mango elegante. Nunca más compraré un lavavajillas LG. Incluso si hubiera comprado la garantía extendida, la bomba y la llamada de servicio no están cubiertas.

Love this fridge, just wish the ice cube dispenser/maker would make more and quickly. It would be helpful if the vegetable drawer (the big drawer on the bottom of the fridge) would come apart to clean.

Bought a stainless steel side by side refrigerator yesterday. It was delivered today. When I bought it, the sales person did not tell me the sides were gray. I thought it would be black with the s/s front. I was not present when they brought it to my house, my husband was. I had also bought a LG s/s electric stove. It is black with the s/s front. The fridge does not match because of the light gray sides. To return the stove even though it had been in my house for 4 hours cost me 157.00 in restocking fees. I ended up buying a Kenmore s/s with black sides. I think LG has gone wrong with having their refrigerators only with Light gray sides. Its suppose to be the latest thing. Its ugly!!!

I purchase the refrigerator because of the innovative technology that it has. It is very functional and great for a large family. It also cools a lot better than most refrigerators and it is energy star saving as well. I love the fact that I had that three drawer space and also that it has open this technology to allow someone to look inside the refrigerator without opening it. Theres nothing I dislike about it except that it needs a little bit more space in the freezer portion. I would like to be able to stack meats and also have a separate compartment for ice cream and drinks.

Usé la parrilla una vez. Noté que las perillas parecían estar derritiéndose. Llamé al servicio de atención al cliente. Pregunté si había una retirada del mercado. Lo sabían y dijeron que iban a enviar un juego de mandos nuevos sin coste alguno. Llamé una semana después. Dijeron que se había rechazado. No recibí una carta de rechazo ni una llamada de LG. Presenté una queja con ellos por teléfono. Recibí un número de reclamación. Presenté otra queja en línea hoy y en este sitio web estoy de acuerdo en que debería haber una retirada de los mandos de la estufa o una forma de solucionar el problema.

Bought my LG fridge about 6 years ago and started having issues 2 months ago. The compressor went out. Luckily that part is still under warranty. However, 2 compressors later LG still has not managed to get the correct part to the Geek Squad to fix my fridge. First compressor they sent ended up being a television stand. Sorry LG I am not in need of a TV stand. Today the 2nd compressor arrived and it is the wrong one. How hard could it possibly be? How much money are these errors costing LG? I know how much they are costing me and it sucks. So now I have to wait 5 more days before they will come back to my house. I assure you this will be the last LG product I will buy.

Don’t buy an LG refrigerator in Anchorage, Alaska! No service company in Anchorage will do LG sealed system warranty work. When our 5.5 year old LG refrigerator (model LFX21976) stopped cooling and freezing, we called an Anchorage technician to come check it. He determined that it had a compressor failure which is a sealed system issue a warranty item. He called LG to establish a claim. The LG contact ran through a diagnostic and told our tech to first replace the inverter control (not a warranty item). Our tech refused, telling LG that he was not going to charge us for work that he knew was not the problem. He persuaded the LG contact to record our claim as a sealed system (compressor) issue. Our techs company refuses to do sealed system warranty work for LG.When we called LG to confirm the warranty repair and find out who would do LG warranty work, we were given 3 names. One was the company we originally contacted. The second advised that they too will not do LG sealed system warranty work. Only the third, located in Palmer, AK, would do the work. He charges a $35 travel fee for the hour drive to Anchorage. Having no choice, we made an appointment. He confirmed the sealed system compressor problem. Because we would be traveling, he took our refrigerator to his shop so he could work on it there when the part arrived. We expected the work to be completed when we returned.When he contacted LG to have the part shipped, he was told to replace the inverter board and main PCB not warranty items. He did this work without contacting us. He said he had to go with what LG said even though he and LG had both been told that the inverter board and main PCB were both functioning correctly. When we returned, the Palmer tech said, Good news. It wasn’t what he thought and it did not cost as much as the warranty work would have. It did cost $438.95. He brought our refrigerator back in a few days but advised not to plug it in until the next day so the fluids could settle. We plugged it in; it did not cool or freeze. The same problem we originally reported.When he came back several days later, he concluded that it really was a sealed system compressor problem. It then took more than two weeks to get the part. He did the repair. The refrigerator again works. But the warranty only covers the part, not the $450 labor. We were without use of our refrigerator for two months and paid for unnecessary work. A 5.5 year old refrigerator should not fail! Based on other reviews maybe we were lucky to have it work that long! But the lack of service companies willing to do LG warranty work is reason not to buy an LG refrigerator in Anchorage, Alaska.

Este lavavajillas fue el primer electrodoméstico LG que compré. Iandve lo tenía desde hace muchos años y itands todavía funcionando muy bien. Tiene características maravillosas como andquot; delicateandquot; ciclo (para China) y estantes ajustables - tanto para la altura y para los artículos que usted podría tener que poner en ellos. Incluso la cesta de cubiertos está bien diseñado.

Después de un par de años de uso doméstico normal, el tambor de acero inoxidable de la secadora ha desarrollado una grieta en la costura de soldadura. Teniendo en cuenta el coste del electrodoméstico, considero que este defecto de materiales y mano de obra es insatisfactorio y desaconsejo la compra de productos LG.

Compré una lavadora LG de alta gama. Lava bien las cargas regulares de ropa - SIN EMBARGO - ¡NO planee lavar sábanas o almohadillas de colchón! No importa cómo equilibrar la carga, la máquina no puede conseguir a través del ciclo de centrifugado. Esta mañana, he sacado algunas sábanas (lo que no ha servido de nada), he vuelto a añadir la manta que había sacado (lo que no ha servido de nada, no importa cómo haya colocado los artículos), he vuelto a poner la primera pieza y he añadido más sábanas, con la esperanza de que la máquina centrifugara (no, ¡sigue sin centrifugar!). Por favor, presten atención a los otros críticos que aconsejan no comprar una de estas lavadoras LG. No están exagerando. Esto es una pesadilla. El servicio técnico de LG no pudo ayudarme -- me dijo que sólo colocara artículos que llenaran la lavadora 2,3s. Hacer esto con la ropa de cama sólo empeora el desequilibrio. ¡No estoy seguro de lo que voy a hacer con el lío húmedo que tengo en mi lavadero en este punto! ¡YA ESTAIS AVISADOS!

We bought a $4000 LG refrigerator from Home Depot 13 months ago. When we first received it, we noticed the plastic piece above the fruit/vegetable drawers was broken. A repairman said that he would order the part and return once it was received to install it. That never happened. I let it go since the refrigerator itself was functioning fine. Unfortunately, as soon as the 1 year warranty expired, so did the refrigerator and the freezer. They both stopped working. The LG repairman states that he needed to order a part and would return. He did so, but unfortunately the new part that was installed didnt fix the problem. A few hours later the refrigerator also developed a loud noise as well as a vibration. The repairman was supposed to come back this morning, but LG called 30 minutes ahead of time to say that the repairman called in sick and they dont have an alternate repairman (even though I live in middle of LA). A repairman is scheduled to come back tomorrow. Well see what happens. Were upset because we have had to be inconvenienced several times for a repair to a very expensive appliance that is relatively new. We have 3 kids and cannot survive without a refrigerator! Im never buying an LG product again.

Unbalanced all the time, recall no one notified me, rusting. Was told nothing could do within 1 year, now locked clothes in washer. Computer board down. Less than 4 years old... I have protection plan so we will see. Bought 9-2012, model wt101hv5, will follow up with results with plan coverage.

La máquina era parte de un conjunto apilado comprado en Sears en Toronto con garantía extendida a finales de 2012. Fue muy fiable hasta 2019, cuando tenía 6 años y 6 meses. Entonces desarrolló una fuga y necesitó una nueva junta que fue proporcionada por LG bajo su servicio One Price (unos 280 dólares, recuerdo). El mes pasado se produjo otra fuga. Mi mujer leyó el manual y buscó las posibles causas. Llamamos a LG, pero ya no podíamos optar a su servicio de precio único. Enviaron a una empresa local, European Appliance Repair. Nos cobraron 300 dólares canadienses más impuestos (extra porque necesitaban dos hombres para una unidad apilada). Mi mujer les contó toda la historia: una fuga inicial y luego una inundación. Cambiaron una pequeña pieza. Al día siguiente había una pequeña fuga - no estábamos seguros de si había residuos de la inundación, pero inmediatamente contactamos con LG. Dijimos que esperaríamos unos días para ver si la fuga persistía. Se hizo evidente que se producía en el ciclo de centrifugado cada vez que había una carga completa. Llamamos y concertamos una cita para el 22 de junio. La cita se pospuso para el día 23 en un mensaje recibido el 16 de junio. El 19 de junio al cierre de la oficina recibimos un mensaje diciendo que nuestra cita se había cancelado o pospuesto. Fue imposible obtener una aclaración hasta que comenzó la nueva semana. El 21 de junio a las 9.00 llamamos y nos informaron de que alguien vendría ese día, y que el mensaje de cancelación era un error. Sin embargo, ese día no pudo venir nadie, porque European Appliance Repair no recordaba que tenía que enviar a dos personas. Se concertó una cita para el día 23 de 3 a 5, pero los mismos dos reparadores aparecieron a las 8 de la tarde. Tendríamos que pagar la pieza y la mano de obra adicional. Negaron que les hubiéramos dicho que teníamos una fuga antes de que mi mujer limpiara el dispensador de jabón. No sabemos si no oyeron lo que dijo mi mujer o si dijeron una mentira, pero está claro que tenían prisa en ambas ocasiones, probablemente con exceso de trabajo debido a la pandemia. Observamos que el año anterior se había sustituido una junta. Las juntas, nos dijeron, nunca pueden garantizarse porque los clientes suelen poner objetos afilados en las máquinas. Hablamos por teléfono con un representante de LG. Insistió en que no se cobraría nada más y que, si no quedábamos satisfechos, LG nos daría un subsidio para una nueva máquina. Dos días después hablamos con una mujer de European Appliance Repair. Nos propusieron tratar la reparación como un problema separado y cobrar 250 de mano de obra más impuestos más el coste de la pieza (más, por supuesto, 620 dólares canadienses que habíamos pagado por las fugas de abril, 2019 y mayo, 2020). Claramente no habían escuchado nada de LG.Después de esto hablamos con tres representantes de LG. (tuvimos dificultades para comunicarnos con los dos primeros). La tercera persona con la que hablamos dijo que una junta no se rompería normalmente porque unas monedas habían pasado por la máquina (no guardamos objetos afilados en los bolsillos). Además, se comprometió a solucionar el problema y a ponerse en contacto con nosotros al día siguiente. Nos advirtió que el modelo de reemplazo que sucedió al nuestro podría no ser apilable con la antigua secadora, en caso de que nos decidiéramos por el reemplazo de LG. No tenemos espacio para alojar las unidades de otra manera.Naturalmente, nadie de LG se puso en contacto con nosotros en 24 horas sobre nuestra cuestión escalada. Hoy hemos decidido comprar un conjunto apilable de otro fabricante. Estamos renunciando a una secadora en perfecto estado, pero parece que no hay alternativa. Basándome en esta experiencia, no aconsejaría a nadie que comprara una lavadora o una secadora LG, a menos que espere reemplazar su máquina cada seis años, y que tenga especial cuidado al elegir unidades apilables.

Teníamos un frigorífico Frigidaire de 33 de ancho, lo cambiamos por un modelo LG LRDCS2603S, de nuevo de acero inoxidable, qué gran mejora, es profundo y sigue siendo de 33 de ancho, tan tranquilo, tanto espacio, luces interiores LED blancas y frías. No me arrepiento de nada.

I also have purchased the LG range (Ltg30357st). I have had the knobs replaced twice (this will be the third time). I have spoken to customer service and they asked, Did you leave the broiler door open? I said no. The knobs are not melted. They are all cracked and I cannot turn off the stove. Jeremy at customer service got all my info and placed me on hold so he could speak to his supervisor. I have been on hold now for 24.33 minutes and when he returned, finally I have new knobs being sent at no charge. Sometimes killing them with kindness goes along way. Thank you LG.

Tuve que comprar una nueva secadora cuando el cable de las antiguas era incompatible en nuestra nueva casa, me decidí por la secadora de gas modelo DLGX3571W. Poco después de la compra, comenzó a hacer un ruido agudo y quejumbroso. También empezó a encoger mucha de nuestra ropa. Tuve 3 llamadas de servicio con el vendedor (ABT, que es increíble), y luego 2 con LG. El primer técnico de LG me dijo que el problema era que faltaba la ventilación exterior. Traje a un manitas y la rejilla de ventilación está ahí, funcionando bien (es decir, el técnico de LG me mintió descaradamente). Llamé a LG y me dijeron que (1) no podían encontrar el problema, (2) que funcionaba según el diseño, (3) que si traían a alguien más que no podía encontrar el problema, me cobrarían, (4) que no la reemplazarían porque no sabían cuál era el problema. Pregunté si sus secadoras están diseñadas para encoger la ropa. Respuesta: No pudimos encontrar el problema. Les dije que aunque no lo encontraran, encoger mi ropa es un problema. Respuesta: Funciona como está diseñada. Dije que mi anterior secadora LG no encogía mi ropa, pero que esta secadora LG lo hace cuando uso exactamente los mismos ajustes que usaba antes. Respuesta: No hemos podido localizar el problema.

Purchased a new LG dishwasher on 12/17/20. Model #LDT5678SS. Delivered on 12/20/20. Used MAYBE a dozen times & now there is rust in the bottom of the tub & on the door. Since it is now past 30 days Lowes will not fix/replace it so we reached out to LG since there is a 1 year warranty. The tech they sent out said he owned the same model & kept his outside & his didnt do that. Then he went out to his truck, made a phone call, came back in & told us to call Customer Service & left. We called customer service who informed us the tech said it was improper use on our part. We only used Cascade & water. I dont understand how this is improper use!We also purchased the 5 year extended warranty from Lowes, but because it is still under manufacture warranty, they cannot help either. They also stated that rust on the tub & door is considered cosmetic & would not be covered. Even though in the back of the LG book, that came with the dishwasher, it states there is a lifetime warranty on the tub & 1 year warranty on the parts/labor.So now we are stuck with a brand new rusting dishwasher that sticks like rust inside & Im sure will only get worse with time but thats considered cosmetic. I WILL NEVER PURCHASE ANOTHER LG PRODUCT AGAIN. Its sad because we used to love LG. Own several LG TVs & also just purchased a LG Microwave which Im going to return before the 30 days. We were also looking at purchasing the matching stove & refrigerator but that is definitely out of the question now!! Between the Dishwasher, connectors & warranty we paid over $1,000 & now were stuck with it!

I purchased an LG range on 11/08. I bought the extended warranty plus 1st year warranty from LG. Problem with range reported to warranty company on 12/11. Appliance service company tried to repair on three different occasions, receiving parts from LG. The range is discontinued and the part cannot be obtained from LG. The warranty company does not want to replace as per contract to either repair or replace. I gave LG the responsibility to settle claim. LG wants to pro-rate product because they only guarantee the first year. The warranty company does not want to replace because they cant get the part from LG because this range has been discontinued. I paid $1,799 for this and I feel it should either be replaced or I should be reimbursed for the full amount.

I Jaiprakash ** had purchased two product from LG Shoppe situated at Mira Road East, franchise of Malaika Electronic at Sector 1, Shanti Nagar, Mira Road East, Thane. In January, 15, 2015 had purchased three door refrigerator and the complaint is still pending. The reason the LG mira road service centre is ruthless and useless and just want to mint money from the customer by delaying to give service during warranty period and once the warranty period is over, they are free to mint money from the customer. The deep freezer is getting choked with ice and we could see the ice growing like mountain at middle of the deep freezer. The complaint falls to deaf ear and the mail falls to blind eye. No response from the LG service centre, cause they are just waiting when the one year expiry is getting over and when we can mint money.Secondly had purchased LG 10.5 kg washing machine and the dryer is giving problem. The clothes are not fully dried as compared to other brand and the customer service provider informs saying thoda to gila rahega, then how come other brand machine resolves the problem fully and the clothes are dried fully. Not ready to listen about other brand product. Cause it hurts their ego. Almost wasted 67000/- and feel I have been cheated by giving a defective item both end. and the worst part after messaging the senior guy ASM ** he too acts as deaf and blind. So one can understand how junior will react to the customer. Seriously upset with the product and wasted my hard earned money. Dont know whether I have purchased a LG product or a LOW Grade Product. God bless them and give some brain to work with innocent people.

El horno microondas de encimera LG dejó de funcionar por completo después de 3 semanas. El servicio de atención al cliente me dijo que podía obtener un reembolso, pero ya han pasado más de 3 meses y no hay reembolso. Tuve que escribir 2 cartas y hacer numerosas llamadas telefónicas - es una pesadilla tratar con LG. Su servicio de atención al cliente apenas se entiende por teléfono, y nunca hacen un seguimiento de ninguna de mis cartas. Acabo de volver a enviar un correo electrónico a la empresa y ahora me piden la misma documentación que ya les he enviado. Tuve que presentar quejas con el Better Business Bureau, la FTC, y el New Mexico State Atty General. El siguiente paso será demandarlos en la corte de reclamos menores. Esto ha sido una gran pérdida de tiempo y frustración. Nunca volveré a comprar un producto LG - una corporación muy poco profesional que no cumple con sus garantías.

When you dial the control to hot or very hot on the washing machine the net result is warm water or cold water. The washer instead of delivering hot water, mixes cold water with the hot water and you get warm or cold water in any cycle. I have had the technician out twice and he said he cant do anything to make it change no matter how many parts he changes. I have it on audio recording. He said LG will not exchange the machine and I have to live with the problem. I paid $1,100 for the washer and similar amount for the dryer. I ran the LG dryer yesterday with one queen size comforter and after redrying it four times it was partially damp.

My experience with this washer has been completely unacceptable. When attempting to run a small load, the machine shuts down completely during the spin cycle due to imbalance. On one occasion it took over three hours to complete a small load as the load had to be redistributed and the washer restarted on three/four separate occasions. When I e-mailed LG regarding this problem I was told to check the circuit breaker!! This is a design flaw. LG as well as some other manufacturers have eliminated the costly, heavy and expensive transmissions found in earlier washers with a system that just plain doesnt work. The agitation is so poor that clothing in the middle of the load barely gets wet much less cleaned. I am tired of removing dirty laundry from this machine after the load is done.

Have had washing machine for only 3 years and have rust completely around the bleach dispenser. Contacted LG and they said it was due to spilling solvents on the machine. Its a bleach dispenser! Gave me no satisfaction, basically said it was my fault. Have never had a machine rust before.

Acabo de comprar un nuevo lavavajillas LG. Dejó de funcionar a los 30 días de funcionamiento. Al intentar tramitar la reparación en garantía, los técnicos no aparecen para arreglarlo. El reclamo es que las piezas están en orden, y cuando llamo para una actualización del estado, el servicio al cliente me pone en espera hasta que la línea se desconecta automáticamente. Evite la compra de esta marca.

Purchased a freezer on the bottom, French door on top refrigerator that ran for six months. When I called LG to repair, I was told originally that I was not in their repair area (A&E). After much discussion, they decided to send someone out (from Sears, not A&E) and my earliest appointment was three weeks away. I had to rent a refrigerator. When they called to say they would be there after lunch, I made the wrong assumption that it would be at least 12:30 to 1:00 pm. Wrong, they got there at 12:15, I did not get there until 12:30 after leaving work. I was not aware that 12:15 was considered after lunch. They would not come back and now I had to wait another three weeks for someone. Again they will not tell me what time they will arrive, just between 8 and 5, even though I requested an afternoon appointment rather than take off all day from work. Very unsatisfied with the service of the refrigerator and the service of their outside repair contractor. If parts have to be ordered, it will be additional time on top of the six weeks I have already waited.

LG gave an approval authorization for an LG tech to come out since the issues related to the recent software update and I did not purchase an extended warranty. Robert the tech was punctural and very receptive to my issues. He was able to punch out my dented front exterior and the rotor and stator was replaced with brand new ones. So far I have done 4 loads of wash and the machine performs as new! Lesson learned- always request an LG Tech when your seeking service. I dont think Sears, Home Depot , Lowes or HH Gregg should be blamed for any mechanical issues. The only thing these distributors are guilty of is having the latest and greatest appliances for sale. My next washer purchase will not be an HE though. I will buy a standard Speed Queen if they are still available when that time comes- for I have read down the road, the government may mandate HE only for residential consumers. Lets hope not!

We purchased our washer 4 years ago. This was our first front loader so we went for the top of line (or so we thought). Clothes dont get thoroughly clean, get an awful smell even leaving the door open. The best part the bearings go bad. Sounds like a jet engine in my house. Will now be without a washing machine for several weeks while parts are ordered, then another appt to do the repair. Only to be told once its fixed it will probably only last another couple years. Will never buy LG or a front loader again. The machine is junk!

We purchased a brand new LG washer and dryer in May 2013. Last week the washer stopped working and gave us an OE error. After the repairman came yesterday (Tuesday), we have to wait ANOTHER week for pump that was broken. I have been to the laundromat this morning to the tune of $20 to wash and dry clothes, not to mention the time wasted sitting there. These are precisely the reasons why we wanted a reliable washer and dryer. I am buying new kitchen appliances (microwave, stove, dishwasher, and refrigerator) this summer. I WILL NOT buy LG appliance again. The reliability is terrible!!!

Este es el primer paso en mi misión de educar a mis amigos antes de que alguien compre un nuevo lavavajillas. No compre un lavavajillas de la marca LG. Si lo haces, hazte un favor y compra la garantía extendida, la necesitarás. Empecé a tener un problema justo después de que el mío saliera de la garantía. Pagué una reparación, unos 150 dólares, y no se solucionó el problema. Entonces tuve una persona de reparación diferente, autorizada por la fábrica, y él reemplazó algunas partes. Vino 3 veces por otros 350 dólares y el problema persistía. No me molesté en llamarle de nuevo, simplemente pensé que podía vivir con el ruido que salía porque la máquina estaba limpiando mis platos muy bien. Sin embargo, anoche volvió a aparecer el mismo código de error que inició todo el asunto. Así que hoy he llamado para hablar con el servicio de atención al consumidor de LG. Una vez más me han dado largas, y el técnico me ha dicho que tenía que hacer algo en la máquina y ver si funcionaba. Le he hecho la puñeta y le he recordado cuánto me he gastado en el lavavajillas de gama alta y cuánto he gastado ya en reparaciones y creo que es una tontería esperar que el consumidor haga algo para intentar arreglarlo. La primera vez que llamé, me hizo ir de un lado a otro buscando destornilladores para poder nivelar un lavavajillas que no necesitaba ser nivelado. Así que le dije que no iba a hacer lo que él quería y que no esperaba tener que pagar otra llamada de servicio para esta máquina de mierda. Quería hablar con su supervisora. Cuando se puso al teléfono, volví a repasar todo el asunto y, por supuesto, las piezas que se sustituyeron ahora no están en garantía, por lo que lo único que podían hacer era sugerirme que llamara de nuevo al técnico y que éste les llamara a ellos para ayudarles a averiguar cuál era el problema. Por supuesto, yo tendría que pagar por todo esto, ya que no queda garantía. Le dije al supervisor que no creo que lo haga. Me iré a comprar otro lavavajillas de otra marca antes de poner más dinero bueno después del malo. Ya me he gastado más de la mitad en reparaciones de lo que pagué por el estúpido aparato en primer lugar.

I have been using LG brands for years and a very well known brand. Always changing the needs for the consumer, and all about making great and outstanding products. The refrigerator we purchased was a side by side, and I like how it was stainless and easy to clean. Also had the water and ice dispenser. Also kept everything cold and or frozen very well. Made veggies last a little longer in the crispers. The only thing I didnt like was there was not enough room in the side by side for the freezer section and the refrigerator got overcrowded at times. Especially shopping for kids during the summers.

Este es el segundo microondas de este modelo. El primero funcionó bien durante un año, hasta unos días después de que se agotara la garantía. Era más barato comprar uno nuevo que repararlo, así que compramos uno nuevo porque hacía juego con el resto de nuestros electrodomésticos LG. Este duró menos de 3 meses. Home Depot exige 3 intentos de reparación antes de aceptarlo (aunque tenemos el plan de servicio ampliado), así que nos pusimos en contacto con LG de nuevo. El mismo técnico vino, lo desmontó y lo volvió a montar, diciendo que no podía encontrar el problema. Después de eso, funcionó durante un día. Cuando volví a llamar a la empresa de reparaciones, el técnico dijo que se pondría en contacto con LG para que se ocuparan de ello. Se puso en contacto con ellos, pero sólo nos han llamado una vez para pedir más documentación. Todavía estamos esperando la llamada de seguimiento una semana después para que nos devuelvan el dinero. Nunca compraré otro microondas LG. Muy decepcionado con su servicio de atención al cliente.

lg electric range mod # lsc5683ws - We have a f3 error code and have paid service techs to fix but have not. We have replaced oven sensor which was surely the problem but nope.

Didnt work out of the box. Had to have panel replaced but very poor customer service thru all the ordeal for almost two weeks. Repair thru store bought - not LG. They would hang up, not call back after I gave them the phone number. Really crazy customer service. First question was what is your phone number, then start to tell them what was wrong with codes would get disconnected but they didnt call back. Within a year, broke again and after that service call within days, the compressor is humming very loud and looks like everything is defrosting in freezer. Of course this is on 4th of July so food will be eaten or lost. Very disappointed in product that cost over 3K. Wait the weekend to see what is wrong and before one year warranty over on July 20th.

La garantía de 10 años del motor no me sirve, lee la letra pequeña. Tengo una lavadora LG de carga superior de accionamiento directo que tenía 3 años cuando se rompió la máquina. Llamé a LG y me dieron el nombre de una empresa para hacer un diagnóstico. Esa empresa vino y determinó que el eje del motor estaba roto. El técnico estimó que el arreglo costaría cerca de 900 dólares. (Podría comprar una lavadora nueva por eso) Pensando que era absurdo, volví a llamar a LG y me dijeron que la pieza estaba cubierta pero no la mano de obra. Además, me dijeron que el precio del técnico que me habían recomendado era demasiado alto. Me dieron otro número y llamé a ese número sólo para descubrir que la empresa sólo cubre las piezas inferiores y la mano de obra. Aquí está la parte ridícula. No puedo encontrar a nadie dispuesto a hacer una llamada de servicio cuando sólo la parte está en garantía. Así que después de 3 años con una lavadora cara parece que mi única opción es comprar una lavadora nueva. LG no me ha ayudado nada. No volveré a comprar otra lavadora LG. Es una broma total tratar con su servicio de atención al cliente sin conocimientos.

Our house has never had a loose or knocking pipe until we bought an LG washer. Ive heard this called water hammer. It started immediately after installation. I contacted LG and was told, This means that there is a sudden obstruction in the path of high pressure fluid through a pipe. This is caused by high water pressure in pipes not by the washer. Considering how very many complaints Ive found, this is the washer. I now have a pipe loose in the wall.

My LG French Door, Two Drawer Freezer-On-Bottom LMX25964ST/02 - Purchased in 2011. This unit has had numerous technical calls due to icemaker not working (replaced x2), compressor replacement (replaced x2), a clog in the copper line that the tech said is quite frequent for this unit. I have thrown our SO, SO much spoiled food and have suffered water damage on my hardwood flooring. The LG Customer Service is Terrible! The Philippine call center people keep saying I am so sorry for your trouble! and the Alabama center of supposed managers are beyond rude! Jessica actually told me that I could take it or leave it when I was trying to determine if it was even worth having yet another LG factory service tech come! Put on hold forever and Jessica just sounded bored with all I had to say. Well, now I will say it, loud and clear, do not purchase LG! This is an inferior product and should have been recalled! They know it is not working. They know the icemaker, compressor and sealed system are faulty and they are in it to get yet another $375 out of the consumer with only a 90 day guarantee!! I had the service tech and at 92 days, it was gone again!! No ice!! I can live without the ice, but rotten food is a terrible waste and the mess of a leaking, hot freezer with bloody water across my beautiful floors is disgusting! LG is criminal and will Not get another penny out of me! Tell Everyone!! Worst Product, Worst service, Worst Employees makes for the Worst experience ever!!

This LG refrigerator is huge and it keeps things cold. It is easy to clean and the freezer is ice cold. The shelves are easy to remove and put back, and its easy to rearrange as I want.

El panel de la pantalla del LG 3500 NO está retroiluminado, por lo que no se puede ver lo que indican las luces sin una linterna. Las marcas son de color gris claro, detrás de un panel oscuro, por lo que es muy difícil de ver sin conseguir una linterna. El servicio de atención al cliente de LG dice que es una pena, que es la forma en que está diseñado. No me ofrecieron cambiar la secadora por una nueva, y no se inmutaron cuando les dije que me iría a otra marca.

We purchased an open box LG washing machine from Best Buy; first they changed the delivery date without notice; fast forward five months, this washing machine flooded our brand new house THREE TIMES. LG sent a technician out one week later because they only have limited amount of service for this area; the technician couldnt find the problem and after the third visit, and us videotaping the washing machine during the wash to see where the water was coming from, the technician said it was fixed. Well, we requested him to stay and watch and finally, he see the problem that LG never heard of. After one month, LG finally decide to issue a request to Best Buy to issue a refund since the washing machine was under warranty. After I go to Best Buy, I am told that their store policy is not to issue a credit back to the credit card, but to issue a store credit. In other words, they force you to purchase something from their store rather than shop at a store that has a better return policy. Warning: Dont EVER purchase a major item from Best Buy.

My LG refrigerator was purchased less than 5 years ago and it’s now non-operational. On 6/29/2013, everything was fine. About 12 noon, and returning from our weekly grocery shopping, we discovered that the lighting in the refrigerator was no longer working. We then noticed moisture all around the top of the doors and upon further checking, discovered the refrigerator was no longer working. It is over 80 humid degrees outside and a Saturday. It is our belief that the circuit board needs to be replaced. There were no signs whatsoever that something might be going wrong. It is my understanding that LG refrigerators should only be worked on by an LG trained repair person. We are not very happy.