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Los electrodomésticos LG se basan en tu forma de vida. Ya sea que su estilo sea moderno o tradicional, sus soluciones de ahorro de recursos innovadoras e intuitivas de electrodomésticos están ahí para hacer la vida más fácil en su cocina y su cuarto de lavado.
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Publicado: September 15, 2019
Great price for all the features I was looking for. Met all needs I was loo
Great price for all the features I was looking for. Met all needs I was looking for. I was looking for black stainless steel and LG had the best look. I like the black stainless steel, the display and how I can change the shelves inside, the pull out freezer and side by side doors. Ive always liked the look of the aide by side doors. However, Id like more space in pullout freezer, not freeze things in the fridge as easily. If the freezer was bigger I wouldnt need a separate freezer. I wish it were also easier to change the temperature of the fridge and freezer. Overall I would definitely buy again.
Publicado: August 24, 2011
Compr√© un electrodom√©stico LG por valor de 6.000 d√≥lares hace aproximada
Compr√© un electrodom√©stico LG por valor de 6.000 d√≥lares hace aproximadamente un a√Īo y medio en Sears. El horno microondas (Modelo: 2085ST) ahora necesita un panel de puerta de reemplazo que no est√° cubierto por la garant√≠a. El microondas ha tenido un uso m√≠nimo (un uso medio de una vez a la semana que equivale a 60 usos). Al intentar resolver el problema a trav√©s de la l√≠nea de atenci√≥n al cliente de LG, me remitieron a un centro de servicio local que ni siquiera trabaja con electrodom√©sticos LG. Adem√°s, me pusieron en espera dos veces y tuve que repetir mi problema dos veces a empleados groseros. La calidad del electrodom√©stico y el servicio de atenci√≥n al cliente son muy deficientes. Evidentemente, la empresa no tiene la responsabilidad de respaldar sus productos. Aconsejo encarecidamente a todos mis conocidos que no compren nunca productos LG.
Publicado: December 19, 2017
Estoy muy disgustado con la compra de mi lavadora de carga superior LG. Com
Estoy muy disgustado con la compra de mi lavadora de carga superior LG. Comprada hace 5 a√Īos. Nunca he pensado que mi ropa estuviera limpia, pero hace 2 a√Īos nos fuimos de vacaciones durante 3 meses. Despu√©s de volver a casa empec√© a tener un sarpullido. Durante este tiempo se ha puesto tan mal que he ido a 2 especialistas. Utilizo las pastillas de limpieza como se supone y la lavadora parece estar limpia. Saco el dispensador una vez al mes y lo limpio con lej√≠a. √öltimamente he notado que tiene moho negro. Hoy inspeccion√© el lugar donde se desliza y est√° negro con moho. He cogido un poco de limpiador de moho y lo he rociado, pero el moho negro sigue saliendo de dentro. No me extra√Īa que mi familia tenga problemas. Esta cosa es salir de mi casa e ir directamente a la chatarra. BUYER BEWARE. Comprado en H. H. Gregg, Greenwood, IN (fuera del negocio).
Publicado: January 21, 2014
We purchased a LG front load washer and dryer few years ago and at the pres
We purchased a LG front load washer and dryer few years ago and at the present time we have replaced three pumps and numerous other hoses (Dryer is working fine). As of 1/21/14 the washer again has failed to pump out the water so now I assume I will be buying pump 4! The only good thing is that the serviceman is here so often I no longer have to pay for service calls! I will never buy another LG product and tend to tell everyone I know of the problems I am having with the washer. Hopefully they will get it right soon!
Publicado: February 7, 2019
Tengo un lavavajillas LG modelo LDF7774ST. La carcasa de la v√°lvula de ent
Tengo un lavavajillas LG modelo LDF7774ST. La carcasa de la v√°lvula de entrada de agua se agriet√≥ e inund√≥ mi condominio. Se estima que el da√Īo del agua es de 50 mil d√≥lares. Mi preocupaci√≥n es si la v√°lvula de reemplazo puede hacer lo mismo que la original.
Publicado: August 2, 2015
I got one of these (LFX29551ST). A year and a half and the freezer crapped
I got one of these (LFX29551ST). A year and a half and the freezer crapped out. A month after repair it did it again. Do not buy this unit! (The tech who came to repair it the first time said he was mostly assigned to Samsung and LG. The first he called crap. The second he called expensive crap.)
Publicado: September 1, 2019
I am well please with the performance, saving and overall value it has deli
I am well please with the performance, saving and overall value it has delivered thus far. I purchase a black stainless steel model and my only regrets are the fingerprints that I must clean daily. The freezer that came with a ice maker does a great job making ice in a timely manner.
Publicado: June 7, 2015
Buying this product was a big mistake. I have owned it for about 2 years. T
Buying this product was a big mistake. I have owned it for about 2 years. The first year had to replace the circuit board - cost money. It doesnt wash my clothes. Not enough water - always off balance no matter what size of the load. As soon as I can get enough money I will buy a new washing machine. It will not be LG.
Publicado: September 23, 2019
Cools food well, ice maker made a lot of ice quickly, matches my kitchen, e
Cools food well, ice maker made a lot of ice quickly, matches my kitchen, easy open door. Easy temperature settings. Plenty of storage space on the door. Easy to open drawers. Need a big freezer though. I have a large family and was never able to store enough meat. Still, it was a good price and fit in my kitchen well. Love the drawers and the door shelves.
Publicado: August 27, 2013
Last August, I purchased an LG 31 cubic foot side by side refrigerator. A c
Last August, I purchased an LG 31 cubic foot side by side refrigerator. A couple of months ago, it started making a loud noise and did not seem to be keeping food as cold. I called LG and they promptly dispatched a repairman. He was wonderful... spent 5 hours in my house and told me he didnt think that it was fixed and would be back in a couple of weeks and to call if there was an issue. A few days later, it started making a different noise and everything in the freezer melted. He came back, looked at some things and said he thought it should be replaced and would start the process with LG and we unplugged it due to the noise. A few days later, LG told him to to come back and try something again. He did, and it started cooling again. So I restocked. Within a couple of days, it stopped cooling again. Repairman came out again, to run some more tests. So, here I am 5 weeks after the initial repairman visit, 4+ weeks after my refrigerator stopped working all together, and several calls to LG directly getting nothing but the runaround. FINALLY, someone called me back, told me they would be sending a replacement 7-10 business days after they send me a form to fill out and I send the form back. AND, they have the nerve to tell me that I am responsible for disposing of the old refrigerator. SERIOUSLY???? What a joke. This must be the worst customer service experience EVER.
Publicado: November 22, 2011
The LG steam washer I purchased about 3 years ago has been problematic and
The LG steam washer I purchased about 3 years ago has been problematic and I would strongly advise against purchasing one of these units. The malodorous tub in this front loader is likely secondary to the water retention within the gasket Despite leaving the door open to dry, something unnecessary in any top loader, the musty black mildew persists! Obviously an engineering design flaw, the tub cannot empty completely. Despite leveling this machine on a concrete floor with the drawer pedestal, the machine shakes and rattles and dances over the concrete floor. The machine will never stay in one place despite attempts to keep it there irrespective of load weights. This machine is a piece of junk and LG will not listen to these complaints. Waste of money should have bought the Miele. All of their products are superbly German engineered! Please enlist a class action suit. The trailing entries are testament to the litany of problems.
Publicado: April 26, 2020
Mi refrigerador y congelador LG de puerta francesa dej√≥ de enfriar despu√©
Mi refrigerador y congelador LG de puerta francesa dej√≥ de enfriar despu√©s de 7 a√Īos sin problemas. Llam√© al departamento de reparaciones de LG el (4,14) y me citaron con un t√©cnico certificado de LG. El t√©cnico (H√©ctor) lleg√≥ a mi casa a tiempo el (04,17), y arregl√≥ mi nevera muy profesionalmente. El coste total de la reparaci√≥n fue razonable, ya que no me cobraron un compresor nuevo (el antiguo ten√≠a 10 a√Īos de garant√≠a). Actualmente, (04,26), mi nevera funciona sin problemas. Al principio dud√© en pagar el coste inicial, pero hasta ahora ha merecido la pena. Estoy cruzando los dedos :-)
Publicado: January 17, 2015
Purchased washer, gas dryer bundle. Front door leaked water from first use.
Purchased washer, gas dryer bundle. Front door leaked water from first use. Told us to clean it - we wiped it dry every use. After 2.5 months the valves and baskets and other parts (a solenoid that shuts the water off) required replacement. Even with the additional warranty we still owed 350.00 each time. Our washer required authorized repair parts and authorized service people so we had to wait weeks for the appointment, weeks for the parts to be ordered then weeks for a follow up appointment. Now its happening again. I am not repairing this beast. I will go out today and buy a Kenmore or Whirlpool top load from Sears. Sears has been reliable forever. No more LG or samsung for us, ever.
Publicado: December 28, 2016
Tenemos el modelo LG LDG4315BD. Lleva instalado menos de un mes y hemos ten
Tenemos el modelo LG LDG4315BD. Lleva instalado menos de un mes y hemos tenido varias fugas de gas que se encontraron una vez que el fuerte olor a gas llen√≥ la habitaci√≥n. Hemos tenido al menos 9 casi incendios o quemaduras de personas. Tenemos el conjunto que inclu√≠a el microondas que se monta sobre √©l. Quedamos en rid√≠culo tratando de usar el microondas sin tocar accidentalmente la estufa. Las perillas giran f√°cilmente sin necesidad de ser empujadas. Una persona que pase por all√≠ y apenas los toque hace que se libere el gas. LG s√≥lo nos dar√° el mismo modelo de estufa, no un reembolso.
Publicado: August 21, 2014
Hice el pedido por Internet en Home Depot. Deb√≠a instalar la secadora LG y
Hice el pedido por Internet en Home Depot. Deb√≠a instalar la secadora LG y retirar la antigua. No hay problema, excepto que la secadora ahora se encuentra en mi lavadero a 12 pulgadas de la pared y no completa un ciclo de secado. Mi casa, como muchas casas de alta gama en Florida, tiene ventilaci√≥n a trav√©s del √°tico y fuera del techo. La secadora no funciona, han limpiado las rejillas de ventilaci√≥n, y me arrepiento mucho de esta compra. Yo, con casi 60 a√Īos, estoy llevando mi ropa a una lavander√≠a para secarla. ¬ŅLas instrucciones dicen que hay que redirigir el escape? Home Depot no acepta la devoluci√≥n. Dicen que han preguntado a LG y que LG ha dicho que no. Bueno, donar√© la secadora y comprar√© algo que funcione. Una Roper y de Lowes, mejor calidad y servicio.
Publicado: November 17, 2014
Estoy muy descontenta con el resultado de mi cocina LG. No me malinterprete
Estoy muy descontenta con el resultado de mi cocina LG. No me malinterpreten, estoy contenta con la plancha, etc., pero estoy muy disgustada porque la porcelana del horno se est√° descascarillando. Esto ha sido desde poco despu√©s de que lo conseguimos. Pero pens√© que originalmente era algo que se derram√≥. Cuando lo limpi√© y limpi√© el horno, parec√≠a que se estaba astillando, pero era dif√≠cil de decir, ya que era un peque√Īo c√≠rculo redondo. As√≠ que lo dej√©. Mi horno no se ensucia tanto as√≠ que no he tenido que limpiarlo mucho. Bueno, para mi sorpresa, cuando mir√© en mi horno para limpiarlo, me di cuenta de que parec√≠a que estaba crujiendo. Cog√≠ un pa√Īo h√ļmedo y lo limpi√©, y la porcelana se desprend√≠a como fragmentos de cristal. Llam√© a LG. Me dijeron que pod√≠a pagar 90 d√≥lares para que alguien lo mirara. Maravilloso para algo que definitivamente es un defecto y no es mi culpa. Nunca me hab√≠a pasado esto con un electrodom√©stico de porcelana.
Publicado: March 26, 2014
I bought a LG refrigerator from Home Depot LFX25960ST in 2007. The ice make
I bought a LG refrigerator from Home Depot LFX25960ST in 2007. The ice maker has broken down twice which needed servicing. In Feb 2014, just like the other consumer complaint, we smelled something burning and realized that the light fixture housing had completely burnt and melted. Even the light bulb was melted. We called LG and the technician came out the very next day. Told us that this is a common issue and just replaced the light housing without address to the fridges melted ceiling. Told us to use 40 watts light bulb instead of the manual recommended 60 watts (which we had been using). When I contacted LG and submitted pictures and wanted to file a products liability claim, twice they replied via email and plainly rejected it. I now today told them that I will seek social media and legal counsel. I am now waiting for their response.
Publicado: April 22, 2020
Compramos dos de estas secadoras en Durochers en Sylvania Ohio. La experien
Compramos dos de estas secadoras en Durochers en Sylvania Ohio. La experiencia con Durochers fue muy mala. El servicio de atenci√≥n al cliente fue horrible y da√Īaron nuestra carpinter√≠a y armarios durante la instalaci√≥n y trataron de dejarlo - cuando se repar√≥ fue una chapuza. Sin embargo, esta cr√≠tica es sobre la secadora en s√≠. Debido a un sensor se apaga constantemente y no deja la ropa seca, tengo que reiniciarla casi tres veces para que la ropa se seque. He probado todos los ciclos. Si tienes toallas tarda todo el d√≠a. No recomendar√≠a estas secadoras.
Publicado: December 26, 2016
Compr√© una lavadora y una secadora LG en Best Buy con garant√≠as ampliadas
Compr√© una lavadora y una secadora LG en Best Buy con garant√≠as ampliadas. La lavadora sigue funcionando perfectamente. La secadora, sin embargo, es una porquer√≠a; despu√©s de menos de dos a√Īos, la funci√≥n de vapor dej√≥ de funcionar. Me puse en contacto con la compa√Ī√≠a de garant√≠a ampliada, que envi√≥ un servicio de reparaci√≥n de electrodom√©sticos con sede en Avon, Connecticut. Al ver la secadora, el t√©cnico me dijo que no val√≠a la pena arreglarla y que la usara sin la funci√≥n de vapor. Ser√≠a demasiado costoso para ellos la reparaci√≥n. No puedo decir lo decepcionados que estamos despu√©s de tener toda una casa de productos LG 10 en total para limpiar la cocina y la lavander√≠a. No culpo de todo esto a Best Buy, pero s√≠ a LG por no tener una red para reparar eficazmente lo que venden. Despu√©s de repetidos intentos de contactar con LG durante casi 6 meses finalmente nos dimos por vencidos. No recomiendo la lavadora y secadora LG.
Publicado: October 8, 2016
We bought a set about a year ago the LG washer inverter direct drive/true b
We bought a set about a year ago the LG washer inverter direct drive/true balance anti-vibration system with steam technology and the LG sensor dry with steam technology. I thought it might be too technical but its easy to use and my water bill is 7 to 10 dollars a month cheaper and we use a 1/4 of the detergent that we did before. And the options are many and it plays a musical tune when its done not a buzz that scares you and it large enough to do anything. I got the extended warranty because of the electronic board. Only one problem was the washer is so deep my wife has to use grabbers to get the laundry out of the washer. I think this was money well spent on and I like that the door on the dryer can pull down or from the side, the washer has a glass top thats called diamond glass and a soap and softener dispenser. I did wish they had it in something more than white and Im still learning thing about it like I can connect it to my phone to let me know when its done but I really have to say thats pretty lazy. I hope this helps someone if theyre looking.
Publicado: June 1, 2017
Redid my kitchen and went to BrandsMart and bought a complete LG kitchen pa
Redid my kitchen and went to BrandsMart and bought a complete LG kitchen package, Worst quality product ever. After about 2 or 3 months the fan stops working so we call Brandsmart. Worst customer service ever. They should be ashamed, the guy came out and didnt even have the proper equipment with him to de-ice the fan. My husband had to loan him the equipment. P.S. it works for about 6 months then stops working again so we call Brandsmart again. The guy comes out and resets the refrigerator by unplugging it and plugging it back it, of course that didnt work.I call LG who sends out their own technician who said it was the motherboard. That gets replaced, only to work another 2 months. Now they are replacing the compressor and the two evaporators. I am out of manufacture warranty but LG is covering the labor cost but are giving me a hard time. I requested a new refrigerator and a refund and who knows if that is going to happen. This whole process has been like pulling teeth, I have also been without a refrigerator twice, for 3 weeks each time. They are also giving me a one time food loss credit. Dont know how much, but I think a class action lawsuit is in order, the anxiety and stress dealing with the stupid techs and the customer service is too much. I dont think I can do this a 5th time. The refrigerator is only one year old now.
Publicado: October 12, 2011
I bought an LG Tromm front loading washing machine and it is definitely def
I bought an LG Tromm front loading washing machine and it is definitely defective. The clothes reek of mold and after calling the company, I was told to leave the door open and to buy tablets to clean the tub. It was ridiculous--with my old GE toploader, I had no problems or issues. Now, the machine has an OE signal for the second time and the washer is not draining. A serviceman came out and said that it was the drain motor. It cost $235.40. The LG recommended technician that came said the motor is only guaranteed for one month after being changed. I have never been more outraged. When it breaks again, I will go to Sears and buy anything but an LG product.
Publicado: November 3, 2015
LG smartdrum inverter washing machine - The machine just does not rinse out
LG smartdrum inverter washing machine - The machine just does not rinse out the dirt from the clothes. It leaves lines of loose dirt all through the clothes where it has spun out the water and not adequately rinsed them. I have never ever been this disappointed with a product. I will not recommend this machine to anyone and if I could afford to replace it I would. It takes at least 2 full wash cycles to remove some of the loose dirt, the second with no detergent.
Publicado: February 7, 2019
Tengo una lavadora LG de hace 2 a√Īos con la tecnolog√≠a del impulsor, bajo
Tengo una lavadora LG de hace 2 a√Īos con la tecnolog√≠a del impulsor, bajo consumo de agua, etc. Me desagrada mucho. La acci√≥n del impulsor no mueve la ropa lo suficiente, los niveles de agua no son suficientes para que la suciedad flote y se vaya, y no puede hacer s√°banas grandes en absoluto. Cuando hago s√°banas tengo que comprobar constantemente y empujarlas bajo el nivel del agua, sin importar el ajuste que utilice. Nunca se sumergen completamente. Normalmente tengo que a√Īadir agua adicional para hackear el peso para que se a√Īada m√°s, incluso despu√©s de pulsar el bot√≥n de agua extra. Ojal√° hubiera conservado mi vieja Maytag y la hubiera reparado.
Publicado: May 15, 2013
We purchased LG appliances in October 2008 - a beautiful side-by-side fridg
We purchased LG appliances in October 2008 - a beautiful side-by-side fridge, a 5-burner gas range, microwave/hood, and dishwasher to the tune of almost $5,000. We have had nothing but problems with the dishwasher since day 1. LG replaced it once, then replaced the heating coils and then stopped responding to our requests for help. I loved my range. That is until the knobs started falling off and we would smell gas. The range was not even a year old. LG sent someone out to look at it, who told me the burners turned on okay and there was nothing they could do. I contacted LG, explained that the gas would turn on from just brushing by the range and we would not know it until we smelled gas. They agreed to send replacement knobs. I noted that, in the subsequent model, the stems and knobs had been redesigned. I assume because this was a universal problem.I continued to complain about the safety; however, once I explained that there was no safety issue if the knobs were replaced, LG agreed to continue to send me new knobs whenever needed. Since that time, I have called about once a year for a new set. I contacted them today and after over an hour of arguing, was disconnected after being told the stove is out of warranty and they will no longer replace the knobs. I explained that I paid $1,500 for this range and the complaint/concerns were raised during the warranty period. I actually had to take pictures of the online chat with my cell phone after I was disconnected.At this point, I am contemplating a class action suit primarily due to the safety concerns related to having the gas on without the burner. I refuse to pay $350 for a new set of knobs every year. As an aside, I have noted that LG has stopped making ranges.
Publicado: August 18, 2017
Hoping someone else will read this (and the feedback from countless other d
Hoping someone else will read this (and the feedback from countless other discontented LG customers) before buying an LG product. We remodeled our kitchen two years ago and bought all new appliances, including one of LGs expensive refrigerators - model LXFS30726S. About two weeks ago the unit stopped cooling and we called LG to have it repaired (parts are covered under warranty after year 1, labor is not). A repairman came out four days later and deduced that we needed a new compressor and three other parts to fix it. Ordered them and gave us an ETA of one week to be back and have the repair completed. We had to text him on the day it was supposed to be fixed to find out that the part wasnt in yet. Called LG and was told by the hard to understand customer service rep that the parts had shipped and would be in the next day. That didnt prove to be true.Called again two days later and got the Escalation department (which apparently means the excuses keep escalating but the customer service quality does not). At least I could understand this representative, who called the repairman while she put me on hold and said she had confirmed with the repairman (he also works for LG) that the parts were in and hed be out in a week to fix it. We called the repairman because hed said he would be out as soon as the parts were in and we didnt want to wait another week - we have already been without a refrigerator for two weeks and he said the parts were not in and that he hadnt told the customer service rep hed be out the following Monday.So, basically LGs customer service representative lied to me just to get me off the phone. It is sad that such a large corporation cannot get its act together and is acting so shady in dealing with its customers. Im hoping that eventually we have a working refrigerator but not holding my breath at this point. This is apparently an epidemic with LG. Do yourself a huge favor and buy a different brand of refrigerator - we sure wish we had at this point.
Publicado: February 3, 2017
I purchased this washer and dryer set about 6-7 years ago. They have worked
I purchased this washer and dryer set about 6-7 years ago. They have worked very well. The only issue I have is that they are large capacity and I am not tall so I have a hard time reaching the bottom of the washer which is top loading!
Publicado: April 1, 2016
Acquired a LG washer model WT1101CW, 2/4/14 from Stine in Broussard, Louisi
Acquired a LG washer model WT1101CW, 2/4/14 from Stine in Broussard, Louisiana. Washer broke November 2015. The warranty that we bought from Stine was through NSI Protection Plus at the same time. They sold the contract to Warrantech 800-279-1662. Our washer broke again March 24, 2016 (same problem) over a week ago and on the same day a call was made to Warrantech and A&E to get our washer fixed. Someone came out and ordered the parts. The parts came through UPS 4 days later and meanwhile we wait 3 days until today to have the repair done. Took off of work (self-employed) and waited from 8:00 to 3:00 p.m. Somehow Sears is involved with A&E and the guy states that the parts are partially broken and that the order is incomplete. He also stated that he would not be able to do the repair because he is with Sears and they do not get paid through Warrantech - What is up with this? Meanwhile I call Stine rep and Warrantech calls me and I tell him how crazy all of this is and he hangs up on me!
Publicado: January 18, 2020
Compramos nuestra cocina LG LRE3061BD en septiembre de 2017. A la semana de
Compramos nuestra cocina LG LRE3061BD en septiembre de 2017. A la semana de tenerla, la placa de cocci√≥n se rompi√≥. Llamamos para obtener un reemplazo, pero como era un modelo m√°s nuevo, las encimeras de reemplazo estaban atrasadas varios meses. Pasar varios meses sin una estufa no funcionar√≠a ya que somos una casa de 5 y necesito poder alimentar a nuestros peque√Īos. Salimos y compramos otro del mismo modelo ya que todos nuestros electrodom√©sticos eran un conjunto a juego.Ahora avance r√°pido hasta hoy y nuestra placa de cocci√≥n est√° agrietada OTRA VEZ. No hubo ning√ļn momento en el que vi√©ramos que se agrietaba. Fuimos a la estufa que estaba apagada en ese momento y vimos la grieta. He tenido varias placas de cocina a lo largo de los a√Īos y nunca se me hab√≠a agrietado el cristal. Ahora se me ha agrietado el mismo modelo dos veces en dos a√Īos. Llam√© a LG y me informaron de que ya no estaba en garant√≠a. Tambi√©n nos dijeron que hay una llamada de atenci√≥n sobre esta placa de cocina en particular por el mal funcionamiento de los quemadores. Despu√©s de colgar e investigar la pieza de repuesto, volv√≠ a llamar a LG. Si voy a desembolsar otros 350,00 por una placa de cocina de repuesto, quiero que se solucione la retirada del mercado, ya que no s√© si esto puede ser la causa de que el cristal se agriete. No entiendo como en 5 minutos hay un cambio tan dr√°stico en la informaci√≥n que me dan. Pido hablar con un supervisor y me ponen en espera. El hombre vuelve a hablar y dice que ha hablado con su supervisor y que ha escalado la llamada y que un supervisor me devolver√° la llamada. Le pregunt√© cu√°ndo me llamar√≠an y me dijo que tardar√≠an entre 24 y 48 horas en hacer llegar el mensaje al supervisor y en devolverme la llamada. Le expliqu√© que esto no funcionar√≠a, ya que o bien tengo que pedir un reemplazo ahora o ir a comprar otra estufa nueva para poder cocinar para mis hijos. Le expliqu√© que hoy en d√≠a, con el correo electr√≥nico y los tel√©fonos, un mensaje no tarda 48 horas en llegar a alguien. Me pone de nuevo en espera y me dice que ha vuelto a hablar con su supervisor y que revisar√° la informaci√≥n y me llamar√° en unos minutos. Eso fue hace casi una hora. Veremos si vuelven a llamar y si llega a alg√ļn lado. No recomendar√≠a la compra de este producto. Creo que los peque√Īos tri√°ngulos en el cristal est√°n haciendo mella en la integridad estructural del mismo. Esta es la √ļnica diferencia entre las encimeras que he tenido anteriormente y las dos que ahora se han agrietado. No soy duro con mis electrodom√©sticos y que se rompa dos veces en dos a√Īos es inaceptable.
Publicado: May 21, 2015
We purchased our LG machine from Home Depot online, September 2013. Althoug
We purchased our LG machine from Home Depot online, September 2013. Although I do not like how the machine operates (cannot fill) (never enough water) (takes forever to wash a load), it stopped emptying April 26, 2015. We called for service which was to take place on April 29. It was determined the machine needed a new pump. It was ordered that day and was to be in in 3-5 business days. After waiting 10 days, we called Diamond Warranty service. We were told the part was ordered and there was nothing else they could do about it. We then called Home Depot and when they checked, they found the part had been backordered and then reordered and again should be in in 3-5 business days. It finally came in May 15. We set up the repair for May 19. I took off work because my husband was in court all day. At 7:30 on the 19th, they called and said the repairman was ill and rescheduled to Thursday, May 21. On May 21, they called and said the person would be out the rest of the week and could reschedule next week after Monday. I have now been without a washer for 25 days. Home Depot said they can do nothing but file a report against Diamond warranty and it will take one to two business days for a supervisor to respond. When I called LG they said they were very sorry and could only do the same. When I asked to speak to a supervisor, they asked me to stay on the line. I held for 13 minutes and then hung up. Obviously neither LG nor Home Depot care. I want out of the extended warranty and they can take the washer and shove it because neither are any good. I have been to the laundromat 4-5 times and spent 11 to 15 dollars each time and still have no washer. I will never buy anything from LG or Home Depot again. Even if they do come out next Wednesday, it will have been 31 days without a washing machine. This is ridiculous!
Publicado: January 18, 2017
No stars - I would never by an LG product again. My wife has cancer and it
No stars - I would never by an LG product again. My wife has cancer and it took them 4 months to get one part - once it came in 5 repair men called it unfixable. This was a 2009 high end fridge that has us running to the garage in sub zero temps to use a 20 year old Kenmore. Worst experience ever.
Publicado: September 21, 2018
We purchased LG french door refrigerator LFXS29626W from Home Depot on 11/1
We purchased LG french door refrigerator LFXS29626W from Home Depot on 11/17/15 for over $2000. We loved the refrigerator until 9/14/18 when we discovered the refrigerator was not cooling, the ice maker not working, the freezer not working, and food in the freezer thawed. My husband spent many hours on the phone, only to find nobody willing to service LG refrigerators. Upon reviewing the horror stories experienced by very, very many other owners of LG refrigerators, we decided to simply cut our losses and purchased a new Kitchen Aid refrigerator from a local family owned store. Our over $2000, less than 3 year old LG refrigerator will be going to the recycler.It is most disappointing to see LG show such lack respect for their customers who have spent their hard earned money on this product. It seems apparent from all the reviews that LG has known for sometime that their product was defective, but where is their effort for correction. We will not ever purchase another LG product again and have advised everyone we know of our experience.
Publicado: May 21, 2019
Our 3-year old LG refrigerator stopped working overnight right before we le
Our 3-year old LG refrigerator stopped working overnight right before we left on a trip. Dalton **, our LG Technician, worked with us to assess the repair need, which was a compressor, and made sure that he could repair the refrigerator before he left town. He is great at what he does technically but, more than that, he is professional and gives great service. Unfortunately, we lost a great deal of food and almost lost valuable heart medication. So, we did apply for compensation for some of our food. The LG person overseeing our account was the best and kept in touch with us via telephone to ensure that we submitted the appropriate information. Overall, it was a wonderful experience. Thank you so much. Love LG!
Publicado: May 18, 2020
Disfruto de mi m√°quina, es eficiente. La tengo desde hace unos 5 a√Īos. Me
Disfruto de mi m√°quina, es eficiente. La tengo desde hace unos 5 a√Īos. Me encanta la gran ba√Īera, tiene una gran carga. Puedo hacer mis s√°banas y extensiones de tama√Īo king. Consider√© la posibilidad de comprar una Samsung, pero al estudiar la LG descubr√≠ que es una m√°quina buena y robusta y me encanta.
Publicado: July 15, 2019
We recently purchased a new LG refrigerator. Within less than 5 months, it
We recently purchased a new LG refrigerator. Within less than 5 months, it stopped working and did not cool. Since it was still under warranty, we were directed to LG Support. Not only did the people on support line not speak English, we were told there were no LG techs in our area, and it would be 4 weeks before one could come out. Having no other options, we made the appointment. When our appointment date came, the tech was a no-show, and called an hour after the 6hour window to tell us he would not be coming, and the next available appointment would be an additional 2 weeks away. Again, having no other option, we agreed to the appointment time. During this time period we received a strange box on our doorstep, which contained nothing but packing foam - we were not informed of any shipments coming to us. This apparently was from LG and was supposed to contain parts needed for repair (again, it was just foam). When the tech came (6 weeks after the initial call - meaning we had no fridge for over a month at this point) he arrived and said that because the parts were not there (because they SENT US PACKING FOAM), he would have to come back another time. Again, the next available appointment was 2 more weeks away. Throughout the entire experience LG support was absolutely no help, did not try to help troubleshoot, find alternatives, and was completely incompetent (again, I refer you to the shipment of packing foam, and a 2 month timeline to repair a BRAND NEW refrigerator). I will never purchase another LG appliance after this experience, and have cautioned others not to as well.
Publicado: January 18, 2019
Purchased new refrigerator from RC Willey 18 months ago with our new house,
Purchased new refrigerator from RC Willey 18 months ago with our new house, have had an LG frontload washer and dryer for over 7 years without an issue. Fridge had great reviews and we really liked the door-in-door. Has worked flawlessly until yesterday. Found water all over the floor (luckily we found it quickly and cleaned it up, it would have eventually ruined our laminate floors (except I have not pulled out the fridge to check underneath). Checked with the manual and went through all the troubleshooting, nothing worked. Called customer service, and they quickly set-up a case number and scheduled a technician to come and see what is wrong. Had the service company call me the next day and confirm an appointment for the following day (Good so far, right? Except all of our frozen food is thawed. Luckily my wife is a florist and she has a floral cooler that we put our refrigerated items in). Two hours later the same person called back and said that they cant do the service call, they do not do LG warranty work. They would call LG and have them schedule someone else. Wanting to make sure that no-one dropped the ball, having no fridge/freezer is a major inconvenience, I called LG service back and asked if the cancellation had been taken care of and a new service company scheduled. It had not. The customer service person was apologetic and said that they needed to get an authorized service company scheduled to come service the refrigerator, because not all companies are equipped to handle cooling issues. Why wasnt this already figured into the request? The person also let me know that the service will hopefully get set up tomorrow (Friday 1/18/2019), and I should hear back next Monday or Tuesday. They gave me another case number. So I went back to the original text response I received from LG Customer Service, it indicated an authorized repair service located 68 miles away. Except I called them and they wont do any work on LG refrigerators without a work authorization code from LG. A cooling issue? They told me they arent equipped to work on LG cooling issues anyway. So then I started looking on-line to see if this was a common problem. Way too many nightmare customer service stories for an issue that is an obvious defect. I would not choose to be without a fridge/freezer for any length of time, and would want to replace it with another product quickly. Pretty disappointed in this product that was pretty expensive.
Publicado: January 21, 2021
Tenemos un horno LG de 5 a√Īos que empez√≥ a tener problemas con la placa d
Tenemos un horno LG de 5 a√Īos que empez√≥ a tener problemas con la placa de cocci√≥n hace 1-2 meses. Los quemadores funcionan, pero s√≥lo en raras ocasiones. Se encienden y calientan durante unos 5 segundos y luego se apagan. A veces funcionan durante unos minutos y luego se apagan. Nunca est√°n lo suficientemente encendidos como para cocinar una comida, o si est√°s en medio de la cocci√≥n, apenas se encienden y te quedas atascado. Los quemadores delanteros m√°s grandes funcionan mucho menos que los quemadores traseros, y los quemadores izquierdos son mucho m√°s problem√°ticos que los derechos. Hay una salida de calor para liberar el exceso de calor del horno y de la placa de cristal situada bajo el panel de control en el lado izquierdo que est√° friendo los componentes inform√°ticos del panel de control causando un mal funcionamiento. He intentado llamar a LG y me dicen que no pueden hacer nada. He intentado comunicarme con ellos en Facebook y me dicen que no hay nada que puedan hacer. Hay muchas personas que documentan el mismo problema en lugares como Youtube e incluso aqu√≠. Cada uno de ellos, justo alrededor de la marca de cinco a√Īos esto comienza a suceder a ellos. Hay muchas respuestas de personas que dicen que LG hizo lo correcto y arregl√≥ esto para ellos. Nuevos ordenadores. Nuevos paneles de control. Toda la parte trasera reemplazada. Nada para m√≠. Super decepcionado de que nuestro horno de $ 900 s√≥lo dur√≥ 5 a√Īos antes de su va a necesitar una llamada de reparaci√≥n y el gasto para me.We reemplazado toda nuestra cocina con Consumer Reports top-rated LG electrodom√©sticos hace cinco a√Īos. El lavavajillas ya ha desaparecido; es demasiado caro repararlo en comparaci√≥n con el coste de un modelo nuevo. Todav√≠a tenemos el microondas y el frigor√≠fico. El horno est√° fallando como se ha mencionado. Tambi√©n tenemos dos televisores LG de 65 y una lavadora LG en nuestra casa. No importa cu√°nto tiempo hayamos sido clientes, LG nos lo est√° poniendo dif√≠cil.
Publicado: September 20, 2011
We purchased the front load washer and dryer in December 2010. The pretty
We purchased the front load washer and dryer in December 2010. The pretty red ones! What a mistake! Actually, no problems with the dryer, except it doesnt seem to dry as well as it did in the beginning. I always have to add a click or two to the automatic dry time.The washer broke this June 2011. We had Geek Squad come out, it took four weeks for them to get back to replace the drum and three other pieces that attach to the drum. Four weeks! Then it broke again six weeks later. Same thing, we tried to get Geek Squad out again and they are so hard to work with to schedule a time. They should realize people have jobs! I called Best Buy to get help and they gave me LGs direct line. She was very helpful and friendly. But then the service tech called and his first words were, Do you agree to pay for this service call? and told us it was not the drum, it was a shock absorber. He hadnt even been to the house! He just told us this by the description. He wasnt coming out until we agreed on the phone to pay for the service call. Forget it. We are going to buy a new washer tonight. It will not be an LG. Such a hassle and disappointment, $1000.00 wasted. Pretty red machine...too bad it is a piece of crap!
Publicado: December 31, 2013
I purchased this washing machine November 2012 and it has done nothing but
I purchased this washing machine November 2012 and it has done nothing but brought me stress. I wished I would have read these reviews before I purchased the machine. I have the same problems with the smelling of molded clothes. Its horrible and nothing I do gets rid of it. Something has to be done. We spend our hard earned money on big ticket items like this and get nothing in return except higher water bills. So much for High Efficiency.
Publicado: February 3, 2016
El sistema de desag√ľe de la lavadora LG-WM3997HWA est√° mal y la secadora
El sistema de desag√ľe de la lavadora LG-WM3997HWA est√° mal y la secadora no seca. Habl√© con un par de personas de soporte de LG y la primera envi√≥ a una persona de reparaci√≥n porque la m√°quina no se seca. El t√©cnico no encontr√≥ nada malo. Volv√≠ a llamar porque la m√°quina segu√≠a sin secar y LG iba a enviar de nuevo a una persona de reparaci√≥n... Entonces llam√© al t√©cnico y me dijo que estas m√°quinas nunca secan y que si volv√≠a a venir, s√≥lo comprobar√≠a las especificaciones y que √©stas eran correctas. As√≠ que volv√≠ a llamar a la gente de soporte de LG y esta vez la se√Īora me dijo que la m√°quina s√≥lo seca al 90%. De hecho, no seca realmente. La prob√© usando la mitad de la carga de lavado y creo que despu√©s de horas de secado, estaba m√°s h√ļmeda que cuando sali√≥ de la lavadora. Ahora tengo que comprar una secadora. He tratado de disputar esto con Goedekers, la compa√Ī√≠a a la que compr√© esta m√°quina, pero su pol√≠tica es que una vez que se entrega, es tuya. He utilizado este tipo de m√°quinas en Jap√≥n y funcionan perfectamente. Tardan horas, pero la colada sale seca al final y no hay que quitar la mitad de la colada para conseguirlo. Tambi√©n su dise√Īo para el drenaje de las m√°quinas es horrible. Que el agua salga tan cerca del suelo no tiene sentido. Utilic√© una bandeja plana para recoger el agua, pero es pr√°cticamente imposible controlar el flujo y la mayor√≠a de las veces, hace un desastre. Este es probablemente el peor aparato que he comprado. A estas alturas, ahora tengo que comprar una secadora para ponerla encima de la m√°quina porque la raz√≥n por la que la compr√© en primer lugar es porque mi lavadero es diminuto. El punto es que no deber√≠an vender esta m√°quina y el p√ļblico deber√≠a ser advertido de no comprarla.
Publicado: August 25, 2011
In 2006, my husband and I purchased all new LG appliances from Home Depot a
In 2006, my husband and I purchased all new LG appliances from Home Depot and paid for the 4-year extended warranty. We have the WM2077CW washing machine, LFX25960ST French Door Refrigerator, DLG3788W Dryer, LDF6810ST Dishwasher and LRG30355ST Gas Range. We have had problems with every single appliance, have had the extended warranty repairs done on each one, and continue to have problems. The latest is the washer has stopped draining and the drain pump motor is broken. Our warranty expired on 14 Apr 11 and both Home Depot and LG will do nothing. The refrigerator is now leaking water all over our kitchen floor, and the knobs on the gas stove are cracked again--they have been replaced twice already! Please do not purchase anything from LG! I know we should have been worried when the washer broke the first week we got it home, the dishwasher leaked and the refrigerator water dispenser has never worked properly, even after multiple service calls. Even the extended warranty hasnt saved us from having to replace parts that arent covered. I wish we never bought LG, and Home Depot hasnt stood behind them.
Publicado: March 31, 2017
We purchase a LG French door Refrigerator 2 1/2 years ago. Very expensive -
We purchase a LG French door Refrigerator 2 1/2 years ago. Very expensive - top of the line. The compressor went bad and to get it replaced would cost $600 plus would take 10 business days to ship it. I called LG and was treated very poorly by customer service - didnt care and nothing they can do. I would recommend NEVER buying an LG appliance. I never will again. Horrible quality. Horrible customer service. What a shame.
Publicado: May 18, 2014
I bought a front load LG washing Machine. I unplugged the machine when I he
I bought a front load LG washing Machine. I unplugged the machine when I heard it making a kind of grinding sliding noise. To me it sounded like the belt broke. I called a local repairman to come see about the washer. He told me he could not help me because LG is a brand name out of Korea and its very hard to order parts for these type of machines. He told me none of the local repair guys will come fix it and if they did they would charge a lot. He told me to call the warranty company, but my warranty ran out already. I had no idea LG was a Korean name brand. I will never purchase another LG, anything.
Publicado: February 4, 2021
He comprado varios aparatos de cocina LG. La calidad general es buena, much
He comprado varios aparatos de cocina LG. La calidad general es buena, muchas funciones de comodidad y un aspecto agradable. Cuando funcionan son estupendos. Sin embargo, si alguna vez necesita un servicio de reparaci√≥n de LG, tenga paciencia. Son los peores a la hora de programar el servicio y a√ļn peor para conseguir que un t√©cnico acuda a su electrodom√©stico. Esto significa que usted est√° sin el uso de su aparato hasta 90 d√≠as o m√°s. Adem√°s los electrodom√©sticos son caros y la garant√≠a es s√≥lo de 1 a√Īo, lo cual es est√°ndar y realmente me quema. Cuando uno se gasta casi 2.000 d√≥lares por una estufa el√©ctrica y el fabricante s√≥lo le da una garant√≠a de 1 a√Īo, eso dice algo sobre c√≥mo se hizo y el nivel de confianza que tiene el fabricante en su producto. Prefiero los productos fabricados en Estados Unidos, pero lamentablemente ya no hay muchos electrodom√©sticos importantes que se fabriquen en Estados Unidos.
Publicado: May 6, 2015
Llam√© al servicio de atenci√≥n al cliente de LG. Una mujer me ayud√≥ con e
Llam√© al servicio de atenci√≥n al cliente de LG. Una mujer me ayud√≥ con el problema. Me repiti√≥ lo que le dije con sus propias palabras. No hubo problemas para entenderse. Me dijo que un t√©cnico me llamar√≠a para concertar una cita. Aproximadamente una hora m√°s tarde, un hombre de alguna empresa me llam√≥ para saber cu√°l era el problema. La joven me hab√≠a dicho que se lo explicar√≠a al t√©cnico. De todos modos le expliqu√© todo de nuevo. Me dijo Este es el problema y empez√≥ a repetir lo que yo hab√≠a dicho EXCEPTO que no estaba diciendo lo que yo hab√≠a dicho. Intent√© tres veces m√°s explicar el problema. Se enfad√≥ (en realidad no estaba contento cuando llam√≥), me enfad√≥ mientras intentaba explicar el problema cuatro veces. Le suger√≠ que pidi√©ramos una cita... me dijo NO. No salgo hasta que entienda el problema. Me dijo mirar√© el manual y te llamar√©. As√≠ lo hizo... Y he aqu√≠ que todav√≠a no lo entend√≠a. Entonces volv√≠ a llamar a LG. El hombre (parec√≠a que estaba en la India) dijo Tiene una cita el 8 de mayo. Le dije No sab√≠a nada de una cita. Me dijo Puedo llamar a la persona que le llam√≥. Le dije Bien. No me han contestado. Hace unos d√≠as mi hijo mayor estuvo en mi casa. Me dijo Mam√°, ten cuidado. Estaba encendiendo uno de los quemadores delanteros. Debi√≥ notar la gran llama. Nunca le dije a ninguno de mis hijos que mi ropa se hab√≠a chamuscado al encender los quemadores delanteros. Que pase algo en mi cocina por culpa de los fogones y ya sab√©is qui√©n se lo va a demandar a lo grande...
Publicado: July 12, 2019
I love the configuration of this refrigerator, especially the middle drawer
I love the configuration of this refrigerator, especially the middle drawer. Beyond that, this expensive refrigerator has been a major disappointment due to multiple and repeated problems, including a loud noise when the compressor is running, and ice build-up in both the refrigerator and the freezer sections, resulting in three service calls for each issue.
Publicado: July 25, 2011
My 2-year-old front loading LG 2050cw has had a mildew smell for about a ye
My 2-year-old front loading LG 2050cw has had a mildew smell for about a year. I discovered that it was because of mold inside it and all around the rubber seal to the door. Its a waste of my money. It is 2 years old, so not returnable.
Publicado: September 30, 2014
LFC22760SW - My husband and I purchased a bottom freezer Refrigerator 2007
LFC22760SW - My husband and I purchased a bottom freezer Refrigerator 2007 with a 5 year warranty. A month ago the lights stayed on in the refrigerator and we only noticed it when returning from shopping. There was a smell of burnt plastic in the kitchen. When opening the fridge we noticed that the lights stayed on. My husband immediately removed them and I called LG. They sent over a repair man which told me that the part would probably take two weeks and if longer LG would replace the fridge or pro-rate it. LG has had problems with this model of fridge and never sent us a recall letter during my 5 years of warranty. Now because it is 7 years they want to pro-rate it and take back the old fridge. They also told me that the part was no longer available. This is really unacceptable as a new fridge would cost $2000.00 plus tax, I paid $2000.00 plus tax plus 5 year warranty and they would give me $675.00. If you calculate it would have cost me $4000.00 over 7 years. It is quite unacceptable and I do not believe that I will be buying another LG in the near future.
Publicado: November 11, 2015
I bought this machine in June 2014 and after about 1 year of use it constan
I bought this machine in June 2014 and after about 1 year of use it constantly goes off balance. It takes all day to do a load of clothes. Honestly do not buy an LG washer. This is the worst item I think Ive ever purchased. So very upset with this. Take it off the market!!!
Publicado: February 1, 2014
If you want to spend around a thousand dollars for a dryer that will not dr
If you want to spend around a thousand dollars for a dryer that will not dry clothes, then this is your bet. There is so much time into making you believe that it is so high tech that it will not complete the basic task in which it was purchased for. Shame on LG for even releasing this product.
Publicado: April 30, 2015
Have a LG refrigerator one year old and the shelves are already broken - it
Have a LG refrigerator one year old and the shelves are already broken - it will be a year old this May. There is a bad smell coming from the back of the refrigerator like a dead animal. Called LG and they did send the shelf but they would not take off the smell - they are telling us its the filter inside of the refrigerator and it is not covered. If this is something I can not get to myself it should be covered. I am telling you do not buy a LG. I had a dishwasher a few years ago and it only lasted two years. I should have learned my lesson. Please do not make a mistake. Do not Buy.
Publicado: January 1, 1970
If you look at my original review of 10/3/19 and the companys final reply o
If you look at my original review of 10/3/19 and the companys final reply of 10/8/19 it appeared that LG intended to do nothing more than leave us holding the bag as it were. However, without further contacting us at all, LG contacted a nearby service center and sent a new door to them and arranged for our door to be replaced AT LGS EXPENSE. The service man said the old door was going to the dump, so I guess LG didnt need to trust but verify that it was a warranty issue after all. They finally decided to do the right thing. Our refrigerator again looks the way it should, but we should not have had to jump through so many hoops to get this corrected. I stand by my original review. I will not purchase LG in the future.
Publicado: October 12, 2019
Les compramos 4 electrodom√©sticos para una unidad de alquiler: horno lavav
Les compramos 4 electrodom√©sticos para una unidad de alquiler: horno lavavajillas, microondas y un frigor√≠fico. El horno empez√≥ a echar humo por un problema el√©ctrico en su primer uso. Tardamos m√°s de 2 semanas en pasar por su horrible programa de garant√≠a, y s√≥lo pudimos acudir a Home Depot para que nos ayudaran. Han sustituido la unidad. El lavavajillas se rompi√≥ a continuaci√≥n, ni siquiera se puso en marcha. LG envi√≥ 3 v√≠deos y no program√≥ un reparador hasta que lo solicitamos. El t√©cnico no se present√≥ a la cita y ahora estamos esperando 10 d√≠as para otra. Hoy, nuestro microondas no funciona en absoluto, excepto el plato giratorio. No se calienta, nada. Lo √ļnico que funciona hasta ahora de este costoso paquete es el frigor√≠fico. LG nos est√° costando tiempo y dinero en esta propiedad de inversi√≥n. ¬ŅVolver√≠amos a comprar LG? No. El problema el√©ctrico con la nueva estufa fue motivo de gran preocupaci√≥n.
Publicado: October 27, 2013
I purchased an LG Refrigerator LFX25961AL back in August of 2010. The refri
I purchased an LG Refrigerator LFX25961AL back in August of 2010. The refrigerator just stopped working on October 26th, 2013. The light remained on inside of the refrigerator and it failed to cool the food inside. I also noticed that the refrigerator was running much louder than usual. The ice inside of the ice maker began to melt and later that evening, the refrigerator had completely stopped working. All the items that I had inside the refrigerator and freezer have spoiled. I called the company concerning the warranty that I purchased along with the refrigerator and they told me that they could come out on Tuesday with no guarantee of the repairs being covered under the warranty. I have a refrigerator full of spoiled food and I am quite upset. Ive only had the product for three years. When you pay thousands of dollars for a product is this acceptable? I understand that things happen but this product should be fine for at least five years. I find this unacceptable. I began to search the internet for answers and I see that many of the customers who bought this product are having the same problem. I wish I could return this faulty product. I will never purchase anything from LG again. Buyers Beware.
Publicado: May 9, 2017
We bought a $4000 LG refrigerator from Home Depot 13 months ago. When we fi
We bought a $4000 LG refrigerator from Home Depot 13 months ago. When we first received it, we noticed the plastic piece above the fruit/vegetable drawers was broken. A repairman said that he would order the part and return once it was received to install it. That never happened. I let it go since the refrigerator itself was functioning fine. Unfortunately, as soon as the 1 year warranty expired, so did the refrigerator and the freezer. They both stopped working. The LG repairman states that he needed to order a part and would return. He did so, but unfortunately the new part that was installed didnt fix the problem. A few hours later the refrigerator also developed a loud noise as well as a vibration. The repairman was supposed to come back this morning, but LG called 30 minutes ahead of time to say that the repairman called in sick and they dont have an alternate repairman (even though I live in middle of LA). A repairman is scheduled to come back tomorrow. Well see what happens. Were upset because we have had to be inconvenienced several times for a repair to a very expensive appliance that is relatively new. We have 3 kids and cannot survive without a refrigerator! Im never buying an LG product again.
Publicado: June 28, 2019
My LG refrigerator was purchased in 2015 and stopped cooling in the end of
My LG refrigerator was purchased in 2015 and stopped cooling in the end of May. I have a home warranty service. Hence, I called them to come check out. They evaluated the unit and concluded it was a very common cooling issue with LG refrigerators. They ordered the parts from LG as the refrigerator is still under warranty. It‚€ôs been almost one months since the parts were ordered. Yet we still haven‚€ôt heard back from LG the estimated arrival time of parts. The LG‚€ôs response was the parts were out of stock. It‚€ôs been extremely frustrating experience with LG. If there is an option not to give any star, LG deserves 0!!!!
Publicado: May 10, 2020
Es una lavadora moderna con todas las campanas andamp; silbatos que podr√≠a
Es una lavadora moderna con todas las campanas andamp; silbatos que podr√≠a utilizar. Parece ser de calidad construido andamp; funciona en silencio. Anteriormente tuvimos el modelo m√°s antiguo de la misma lavadora que utilizamos a diario durante m√°s de 5 a√Īos sin problemas andamp; la nueva lavadora es un upgrade.a
Publicado: May 28, 2019
Llam√© a LG Appliance porque mi secadora no dejaba de dar vueltas cuando ab
Llam√© a LG Appliance porque mi secadora no dejaba de dar vueltas cuando abr√≠a la puerta, mi secadora tiene menos de 2 a√Īos. Sab√≠a lo que estaba mal en la secadora pero no estaba seguro de a qui√©n deb√≠a llamar para repararla, as√≠ que llam√© al fabricante, LG Appliance. Me dijeron que enviar√≠an a un reparador y que el precio del servicio era de 125 d√≥lares. El t√©cnico se present√≥, sustituy√≥ la pieza de 16 d√≥lares y luego me factur√≥ 65 d√≥lares de mano de obra adicional. Llam√© a LG para preguntar por qu√© pagaba sus honorarios y una tarifa de servicio y siguieron diciendo que la tarifa era de env√≠o, hasta que pregunt√© exactamente qu√© significaba env√≠o: concertar la cita. Bueno, eso lo podr√≠a haber hecho yo mismo. El representante del servicio de atenci√≥n al cliente de LG fue bastante cauteloso a la hora de concertar la cita, y nunca me aclar√≥ que yo pagar√≠a toda la tarifa de mano de obra. Ten√≠a entendido que la visita de servicio ser√≠a gratuita.
Publicado: July 1, 2019
When we purchased our house 3 1/2 years ago we purchased a new LG French Do
When we purchased our house 3 1/2 years ago we purchased a new LG French Door refrigerator. We had checked the reviews and all were good. The fridge worked great for the first 3 years or so. About 4 months ago the ice maker stopped working. We did some troubleshooting of the issue but to no avail. It was no big deal at the time, we just started using ice trays. We should have known at the time that something was very wrong. So about 4 weeks ago the refrigerator died. We lost all of our food and had no back up at the time. The day it died I called LG customer service and they set me up with a company called A&E Factory Service. After a day A&E called me and said the soonest they could get a technician to my house was 2 weeks away!I complained enough to the point where I worked it down to a week (again no refrigerator).. A week of eating out goes by and the technician shows up for my service call. He troubleshoots the refrigerator and says the compressor is toast. He says he needs to order everything in since he doesnt keep anything on his truck. He schedules another appointment with me which is 3 WEEKS AWAY. So now Im looking at four weeks without a refrigerator. So after the 3 weeks the new technician shows up and replaces everything on the fridge (compressor, coil, and two other heater items?). 3 hours later he says, Were all set. give it a day or two and itll be all set. Well 2 days later its not all set. Still broken, still not cooling at all..I called LG again and demanded they send me a new refrigerator and was told that I needed to have a service technician back to the house to see if it really needs to be replaced or if they can fix the problem. IS THAT NOT WHAT THEY WERE SUPPOSED TO DO IN THE FIRST PLACE DURING THE FIRST TWO CALLS!!I have now been without a refrigerator for over 4 weeks. I have taken two days off from work, one for each visit, which has cost me a lot of income, and will now have to take at least an additional day off for a third visit. I have a family of five and we are continuing to either eat quick made meals or eating out which is costing a fortune. I am completely fed up at this point. Never will I purchase another LG product. Which is very unfortunate since I already have 2 LG tvs, 2 LG soundbars and an LG microwave.
Publicado: November 7, 2017
Compr√© una lavadora LG de carga superior hace tres a√Īos y la odio absolut
Compr√© una lavadora LG de carga superior hace tres a√Īos y la odio absolutamente. Tarda una eternidad en lavar y la ropa no huele a limpio. La m√°quina en s√≠ apesta y es tan malo que tengo que usar ambientadores en mi cuarto de lavado. He probado el l√≠quido limpiador de ba√Īeras (¬°qui√©n iba a pensar que hab√≠a que limpiar una lavadora!) y lej√≠a varias veces y s√≥lo el d√≠a que hago esto no huele. Al d√≠a siguiente vuelve a oler. ¬°No compren esta lavadora! Me arrepiento mucho de haberla comprado y estoy dispuesta a romperla a martillazos para comprarme una nueva (¬°nunca m√°s LG!). Adem√°s, pagu√© mucho dinero por ella.
Publicado: December 3, 2015
Compr√© un microondas en Canad√° en noviembre para llevarlo al sur durante
Compr√© un microondas en Canad√° en noviembre para llevarlo al sur durante el invierno, ya que somos p√°jaros de nieve canadienses. Llegamos a Yuma, Az y alrededor de 2 semanas despu√©s de la llegada el microondas dej√≥ de funcionar. Hay una fecha de fabricaci√≥n de julio de 2015 estampada justo en el microondas, pero todo mi papeleo para la compra est√° en Canad√°. Llam√© a LG y sin el papeleo no har√°n nada. Intent√© desesperadamente conseguir alg√ļn papel de Canad√° pero no lo consegu√≠. Por lo tanto tengo que ir a comprar otro microondas para pasar el invierno. Puedo reparar el microondas cuando vuelva a Canad√° en abril y presentar la documentaci√≥n, pero entonces tendr√© dos microondas, lo que no tiene mucho sentido. Le pregunt√© a la persona de LG a la que llam√© por tel√©fono c√≥mo no pod√≠an repararlo cuando la fecha de fabricaci√≥n est√° estampada en √©l. Dijo que no hab√≠a excepciones. Esto para m√≠ es absolutamente rid√≠culo. No volver√© a comprar otro producto LG mientras viva.
Publicado: December 29, 2011
I have a new washing machine that isnt working. I called LG customer servic
I have a new washing machine that isnt working. I called LG customer service to request service. They need the serial number. I would love to give it to them, but LG put it on the back of the machine. I cannot move the thing to get the serial number and they will not set up a repair until I do. Why do they put the serial number on the back?
Publicado: July 23, 2011
El lavavajillas LG no limpia. Tengo que lavar a mano. Tuve que dar una (1)
El lavavajillas LG no limpia. Tengo que lavar a mano. Tuve que dar una (1) estrella porque no vale la pena.
Publicado: February 20, 2018
I cannot believe I have been duped by LG - I have had one problem after ano
I cannot believe I have been duped by LG - I have had one problem after another with this refrigerator (LFXS29766S) that cost $2884.00 and was purchased in April 2015. Worked fine for almost a year. I called Home Depot where it was purchased when the ice and water on the door failed. They said, too bad it was 13 months after purchase and they only cover up to 12 months. Water failed again and had to be fixed. Now, it stopped cooling and no fan. Every service repair company turned me down to work on this fridge because they are notorious for being as one said crappy - needless to say, I am a very unhappy person and will NEVER by an LG appliance again. (I have a LG TV and dishwasher so they have lost a loyal customer.)
Publicado: December 7, 2013
Faulty Refrigerator lsrc2925tt - Ice maker started going bad. Was not produ
Faulty Refrigerator lsrc2925tt - Ice maker started going bad. Was not producing ice properly. Shortly afterwards, a big puddle of water appeared from freezer. Refrigerator went completely out. Called Home warranty company. They have not been wanting to assist me. Accusing me of being the problem and not taking care of the appliance correctly. Luckily, I found a comment on here from Jack ** of TN. He experienced the same problem. Water in the circuit board of the unit. Also called LG and advised. Sent them documentation and this website as well. Looking into legal representation for resolution. Have been without Refrigerator for nearly two weeks.
Publicado: October 21, 2015
Three years ago I purchased the LG WT4870C washer -- a He top loader with s
Three years ago I purchased the LG WT4870C washer -- a He top loader with stainless tub. Its been less than a satisfying experience owning it. The unit flashes the IE error code on virtually every load of laundry. Since my washer is in the basement, Im blissfully unaware of the error code. So, the wash cycle practically never finished when I expect; Ive come to count on it taking twice as long to do laundry as it should. The IE error code indicates a dirty water filter, and I wonder how I ever existed for years with my old washer -- it never gave me a bit of trouble related to water quality.This unit is so sophisticated. It can actually sync to your smart phone. Who gives a damn!! Can I start a wash cycle and add clothes as the tub is filling with water? Nope! I like to do that to save time, but LG thinks its a good idea to lock the lid so you must get all your dirty clothes inside the tub before you start. You cannot open that sucker while its working. Not happening.And, in this great freedom-loving country of ours, do I get to choose how much water to use to wash my clothes? Nope! I should be able to wash one sock with 10 gallons of water if I choose. Whether or not I have my own well (which I do), it should be my choice. Sometimes I just want to soak -- I mean truly SOAK -- something in water. The control freaks at LG decided to be clever and prevent the user from exercising this right. You will use exactly the amount of water THEY want you to use. Seems very un-American to me. In short, simple is usually better, and the LG WT4870C is not simple. Dont be drawn in by all the bright lights and fancy chimes. This unit is overpriced and the product of Big Brothers crack team of controllers. I wish I had not bought it.
Publicado: February 11, 2019
Compramos una lavadora de carga frontal LG hace unos diez a√Īos y su funcio
Compramos una lavadora de carga frontal LG hace unos diez a√Īos y su funcionamiento ha sido impecable. Investigu√© mucho antes de comprar esta lavadora. Quer√≠a una lavadora de accionamiento directo y no de correa para no tener que preocuparme por el desgaste de la correa. En cuanto al olor a almizcle del que se queja mucha gente con las lavadoras de carga frontal, lo √ļnico que hay que hacer es dejar la puerta abierta unos cent√≠metros para que la humedad se evapore y nunca hemos tenido ning√ļn problema. Nuestra lavadora LG limpia muy bien nuestra ropa y con el centrifugado de alta velocidad nuestra ropa sale con muy poca humedad.
Publicado: November 12, 2018
Updated on 01/08/2019: After two failures and unsuccessful repairs, Asurion
Updated on 01/08/2019: After two failures and unsuccessful repairs, Asurion sent another repair company over. The repairman walked into the house and said I know what the problem is already as he heard the compressor groaning in the kitchen. After conferring with his boss over the phone, I was informed that they no longer will do repairs on LG products because LG does not pay their invoice. So not only does Home Depot continue to sell this junk, but the repair shops that would handle the extended warranty repairs will not work on LG. A couple of weeks later, Asurion (out of the blue) called and said that a reimbursement check was being sent. Could that be due to the class action lawsuit recently filed nationwide against LG?? So we got the check, disposed of the LG, and bought a KitchenAid that sits quietly in the kitchen, keeping things cool and keeping us composed. OH, and never a word from LG through any of this business.Original Review: Two Compressors in Two Months...LG is junk: We purchased this LG from Home Depot in December of 2016. It had great features, was very attractive, and large capacity. In November, 2017 we returned home to find the kitchen flooded and the fridge was warm. We called the Home Depot warranty company and a repairman came out two days later. They didnt have local repairmen so he came from 60 miles away btw. He said it was the compressor and he said he replaces LG compressors on a regular basis. Ultimately it took him 3 weeks to obtain one due to LG being out of stock on compressors. He installed it and the warranty company gave us a food reimbursement check. Two days later, the same thing happened! Spoiled food. Flood. Repairman showed up again and repeated the slow ordering process. Home Depot sent over a small dorm fridge just in time for Thanksgiving. Now the compressor is again making noises. LG is totally unresponsive to this; they would rather the repairmen make the repairs for them, that they are too cheap to do upon manufacture.
Publicado: July 14, 2017
We purchased an LG bottom freezer refrigerator on Nov. 17, 2014, model # LF
We purchased an LG bottom freezer refrigerator on Nov. 17, 2014, model # LFD22786. In June 2017 we noticed the foods in the freezer had become soft and the fridge unit itself was not as cold as before. We called LG and they sent an LG repairman the next day. He deemed the unit unrepairable due to Freon leakage. Because we had already lost about $50 in perishables and some frozen foods we could not wait for the claim to be processed (approx. 5 business days) and decided to purchase a new one (another LG in fact!) while waiting for LG to determine a prorated refund for the now busted fridge. As we dont live in a very big house we simply could not keep the old one and have the new one and asked that they haul away the old one when dropping off the new one. We thought we were doing the right thing especially knowing the pictures were taken by the repairman of the damaged unit, the back of the fridge and also the tag that is on the inside of the fridge. We called LG 3 times since then and each time have been advised that our claim would not be honoured because we did not remove this tag from the inside of the refrigerator. We had told LG each time that we were not told to remove the tag and because they had a picture from the LG repairman we felt that this should have been proof enough but no. We did not follow their procedure. Well, if we had known we would be have but we could not do without refrigeration for another day. What annoys me the most is that LG will not even meet us half way for reimbursement. I was assured by 2 LG representatives that the only reason they would not refund us is because no tag. I fail to understand this logic when it was their repairman who deemed the unit junk. We are technically out $1600, more or less. Up until now I had faith in LG but with them not even considering the refund of any sort is just beyond me. I am a very unhappy consumer. The place that we purchased this new LG fridge from (Lowes) has offered to take it back, refund us the full amount what we paid for it and allow us to purchase another brand from their store. How wonderful is that??!! Lowes knows that a happy customer is a repeat customer. Unfortunately LG does not. Life is not good.
Publicado: February 15, 2015
Compramos nuestra cocina LG a American en 2008, y apenas unos meses despu√©
Compramos nuestra cocina LG a American en 2008, y apenas unos meses despu√©s, los mandos empezaron a arrugarse y a fruncirse. American ya hab√≠a cerrado, as√≠ que llamamos a LG. Nos dijeron que cada uno de ellos costar√≠a 60 d√≥lares, ya que son 5 pomos. Decidimos vivir con ello hasta que pudi√©ramos encontrar algo de calidad y menos caro, lo que no hemos hecho. Ahora la envoltura de color cromado se est√° desprendiendo para revelar un mando de pl√°stico... ¬°y la opci√≥n Alto-Medio-Bajo est√° en la envoltura! Por lo dem√°s, la gama ha estado bien, pero los pomos baratos nos har√°n buscar otra gama.
Publicado: September 16, 2019
I decided to purchase it because I got a great deal on it. Had a rebate for
I decided to purchase it because I got a great deal on it. Had a rebate for it when I bought it. Also, other people had recommended LG to me. I like that it was high quality and lasted a long time. I had the fridge for almost 10 years. I really liked the capability to make ice and dispense water from the outside of the door and the freezer worked. Nothing that I specifically didnt like, it was a really good fridge. Theres not too much to complain about. It met my initial expectations.
Publicado: July 16, 2019
Compr√© este microondas en febrero de 2015. Ha tenido varios problemas el√©
Compr√© este microondas en febrero de 2015. Ha tenido varios problemas el√©ctricos. La placa de circuito se cortocircuit√≥, el micronizador se fundi√≥, la puerta deslizante del extractor se rompi√≥ y tuvo que ser reparada. Se tarda una eternidad en recibir las piezas de repuesto. Nunca comprar√© otro microondas LG.
Publicado: March 26, 2015
I bought a LG refrigerator just a year ago and theres a gas leakage. LG tec
I bought a LG refrigerator just a year ago and theres a gas leakage. LG technician said that it was due to voltage fluctuations. When I got the fridge it was mentioned in the manual that its stabilizer free. But I used a stabilizer and in spite of it the fridge is damaged due to voltage drop. Then what poor making it could be???
Publicado: June 9, 2015
My new large capacity LG washer model WM8000HVA does not spin out water nin
My new large capacity LG washer model WM8000HVA does not spin out water ninety percent or more of the time regardless of the size or type of load. The machine was purchased on 07-08-14 and delivered at the end of August 2014. I started having problems with the machine not spinning out from the first use. I had three service visits and at the 3rd visit LG technicians suggested that the service tech replace the hall sensor and main computer. They subsequently decided to replace the machine with a new one and the same problem continued. I have had two service appointments on the replacement machine and on the second visit the LG technician replaced the main computer and the hall sensor on 06-10-15 but this did not resolve the problem. I had a medium load in the washer when the tech showed up and the machine would not spin out displaying a UE error code.After replacing the computer and sensor it still did not spin out displaying the same error code so the technician suggested that I take out more than half the clothes and then the machine spin out in three separate loads from what was originally a medium load. I inquired why this is and he informed that the machine was not really designed to wash loads above a certain size or weight. I then inquired why would one buy a large capacity washer that could not wash large loads including comforters and he said he understood. I later called LG Executive office and spoke to ** and informed her that this machine was defective and unsuitable for my needs. She initially said they would not allow a return but then later informed that she would research further and contact me by Friday 06-05. I have not heard back from her or anyone in her office to date.I would like to add that this machine was purchased to replace LG model WM2277H which is a 4.0 CU. FT. Washer which I had for over ten years and was able to wash larger loads in than the new machine with no problems and it still works. The new WM8000HVA is advertised as a 5.2 cu. ft. mega capacity washer. I would like to have LG reclaim this washer and issue a full refund because the service/repair options have been exhausted and the machine is not working as it should which indicate there is an un-repairable defect.
Publicado: March 24, 2017
On Feb. 6, 2017 our 11 month-old LG refrigerator stopped cooling. Since tha
On Feb. 6, 2017 our 11 month-old LG refrigerator stopped cooling. Since that time the compressor has been replaced and the main motherboard. Nearly 2 months later the freezer is inoperable as well as the ice maker. The refrigerator is semi-warm. I have asked for an exchange, and the service companies believe we have a lemon. LG refuses to exchange it. Their parts-shipping times, responses, and their techs on the phone are awful to deal with. We bought LG, expecting to trust and enjoy it. It is horrible! NEVER, NEVER, NEVER buy LG.
Publicado: June 25, 2020
Compr√© un refrigerador de 22 Cu. Ft. de refrigerador de profundidad de mos
Compr√© un refrigerador de 22 Cu. Ft. de refrigerador de profundidad de mostrador de puerta francesa. La entrega se retras√≥ 17 d√≠as. Me mud√© a un nuevo estado donde no conozco a nadie. 17 d√≠as de comer fuera durante los tiempos de Covid fue un reto y costoso. Le ped√≠ a LG una tarifa por inconvenientes y me ofrecieron 25 d√≥lares. Dije que no. Luego me ofrecieron 50 d√≥lares y despu√©s 75 d√≥lares. Rechac√© todas las ofertas. Estaba gastando entre 30 y 50 d√≥lares al d√≠a en comer fuera, lo que me costaba m√°s de 800 d√≥lares. Ped√≠ hablar con un gerente, que despu√©s de una semana de espera, nunca llam√≥. Pas√© incontables horas esperando en espera con el servicio de atenci√≥n al cliente de LG. En el √ļltimo intento de hoy habl√© con Tim que realmente discuti√≥ conmigo. Insisti√≥ en que LG no dar√° m√°s de 75 d√≥lares. Trabajo en el servicio de atenci√≥n al cliente y en centros de llamadas, as√≠ que s√© lo que se les permite ofrecer y decir. Tim fue m√°s que grosero y no comprendi√≥ ni se preocup√≥ por mi situaci√≥n. Me cort√≥ continuamente cuando estaba hablando. Me encanta mi frigor√≠fico, pero el servicio de atenci√≥n al cliente de LG necesita una renovaci√≥n total. Espero que la llamada haya sido grabada porque Tim deber√≠a ser despedido por c√≥mo me habl√≥. Al parecer, se supone que un gerente debe ponerse en contacto conmigo .... Es la segunda vez que oigo eso. Pues mira. LG no ha o√≠do lo √ļltimo de m√≠. Ahora estoy a√ļn m√°s enfadado por el trato que he recibido. Despu√©s de 17 d√≠as sin nevera y ahora 2 semanas de espera con LG .... ¬°Incre√≠ble!
Publicado: August 31, 2019
Never loved a refrigerator like I love mine. The refrigerators freezer is h
Never loved a refrigerator like I love mine. The refrigerators freezer is huge. I can put so much in it. There is a second pull out door in the freezer where I keep my ice packs plus other frozen foods. The refrigerator section is also large and also it is a beautiful stainless on the outside.
Publicado: April 7, 2018
LFX 28978ST French door refrigerator - Paid over 3 thousand dollars for thi
LFX 28978ST French door refrigerator - Paid over 3 thousand dollars for this beautiful worthless excuse for a refrigerator. Stopped cooling for the third time in the past year (only 5 years old) and once again ruined everything in both compartments. Compressor out again. This will be compressor #4 (one wouldnt work out of the box) and repairman says not worth fixing as they go out all the time. Signed up for potential class action by one of the internet law firms but they sent me an email a few days ago saying they were not continuing the action. Said they would send my issue to LG as they are very customer focused. The next morning found all food ruined and compressor out. Customer focused... NOT!!! Please please please do not purchase this or any other LG product.
Publicado: September 15, 2019
LG was a refrigerator that I owned for campus living needs. Cheapest option
LG was a refrigerator that I owned for campus living needs. Cheapest option with back to school discount. Pre-owned. Freezer was great when it worked. Freezer settings for upper compartment was super convenient. Kept ice cream like soft serve but keeps milk ice cold. Froze bread OK I guess. Crisper drawers didnt work at all. Changing the temperature was way too sensitive. When My water bottles froze solid overnight with a power short. Warm milk was awful to wake up to.
Publicado: August 30, 2019
On August 25, 2019 my refrigerator started getting warmer and warmer. I cal
On August 25, 2019 my refrigerator started getting warmer and warmer. I called Sears repair but they only had an appointment two weeks out on September 10th so I took it. Thats a long time to go without a refrigerator. However, I read online that LG refrigerators have issues with their compressor so I decided to call LG direct to see if there was any warranty on my fridge I purchased in 2012. After the standard questions...the service agent provided me with a phone number of the local repair person for LG. I called Lilo and he was able to come out the very next day. He confirmed it was the compressor and then tested the motherboard to make sure the software would be compatible with the new compressor which it was, whew. I know there have been a lot of bad reviews here but I didnt have the same experience so I decided to take the time to post. Thank you for the help LG and I appreciate your service repair person here in Hawaii!
Publicado: May 18, 2016
Machine purchased at Home Depot in 2011. Year 3 rust appeared where around
Machine purchased at Home Depot in 2011. Year 3 rust appeared where around the bleach dispenser. If you get the one year service plan be careful as when your machine hits 5 years, no more service! Do not buy! Stick with Kenmore!!! If I could travel all 50 states and warn people about this crappy machine I would... Horrible customer service. They also do not come out to repair right away, you have to do various checks on the washer for them to actually come out. They want to know whats wrong or what did you do? What was wrong was I tried to wash a load of laundry and the machine did not work! I will never again buy LG!
Publicado: April 11, 2017
Ive read so many negative reviews about LG refrigerators not working that t
Ive read so many negative reviews about LG refrigerators not working that this seems superfluous but I need to vent. We purchased a side-by-side refrigerator/freezer 3 years ago during a kitchen remodel. It is a counter-depth with water and ice in the door. About 6 weeks ago, the refrigerator stopped cooling. We put a thermometer inside and the temperature was 57 degrees. We contacted our retailer, Abt, who immediately sent out a tech person and determined, with the assistance of LG tech, that the freezer fan wasnt working. The part was ordered, new fan installed, and the refrigerator temperature remained at 57 degrees. We called Abt again, tech came out and again, with the help of the LG tech, determined it was now the refrigerator fan. Part ordered, part replaced, temp still 57. Abt ordered a new control board, at the suggestion of LG tech, part ordered, couldnt be installed because it was the wrong part.We finally contacted LG. After long waits, requests to speak to managers, etc., we were finally referred to their Executive Services. Im guessing that this department handles difficult situations (or difficult people, although I havent been difficult until now, 7 weeks later). LG sent out their tech. Tech announced that the refrigerator was installed improperly because it fit too tightly in the cabinetry. Ok, this is a counter-depth, built-in refrigerator. Huh?So, LG Executive Services was called again. We asked for the installation manual and were directed to the online version. While the Exec. Services person (Tish) was on the phone, we read, aloud and together, the specs which stated the unit needs 1/8 on either side and minimum of 2 from the wall to the back of the refrigerator. The unit was installed properly. Tish insisted that it isnt and made me wait while she chatted with Engineering. Apparently, Engineering stated that there needed to be 1 on top for air flow. I asked Tish how I would have known that since its not published in the installation manual and I want a copy of that. 8 days have gone by and Ive not received anything. When I followed up today with Jenna, she said that, because I filed a complaint with the Better Business Bureau, the engineers will send the info to the BBB and they will respond to me. REALLY???Between the dates of April 4th and today, April 11th, Ive exchanged 12 emails with Marianne, at Executive Services, to no end. LG tech came out, again, with a 2nd tech at 7:30 PM! After much discussion, they determined it must be the control board or the sealed system. The control board was ordered and installed. Our interior refrigerator temperature is now 61 degrees from 57!! What a joke. So... today I spoke to 3 people at Executive Services: Tamica (totally useless), Willie and Jenna. Jenna seemed to at least want to do something. I shared that our daughter is getting married in 4 days, we are having a 40 person brunch on Easter Sunday, and I have no freaking refrigerator.The latest is... Jenna contacted the Tech Department and they want to put in a datalogger to clarify the issue. I asked what that meant, she didnt know. I asked how long it would be in the fridge, she didnt know. She said she sent an email to the tech engineer, tech manager, and Tech Support manager asking these questions. Do you think the problem with getting anything done has to do with too much weight at the top? Anyway, we have an appointment Thursday so the tech can put in a datalogger, whatever the hell it does.I cant even describe the frustration and anger held towards this company. I would have given them a 1 because, obviously, their products arent meant to last, but some of the folks at Executive Services and our tech have been nice and most seem to want to help. I wouldnt recommend LG products to anyone, ever, unless they want to be totally frustrated and throw money out of the window. Our previous refrigerator lasted 19 years and it was a Whirlpool... no brainer.[Updated on 04/20/2017] Felt my previous review needed updating and lowered my rating from 2* to 1. I still dont have a functioning refrigerator. Jenna, at LG, promised the datalogger, which never happened. After she contacted their tech people, they deemed my refrigerator installed improperly, again, and said sorry, we cant help you. So, after sending out their techs 4 times, replacing the motherboard, ordering the sealed unit, this is their decision? The unit is installed in accordance with the installation manual on line. Their engineers came up with different specs. Coincidentally, their cant fix it edict came on the heels of my response to their response to my complaint to the Better Business Bureau. Hmmmm... After reading the 1700+ complaints about LG products, the majority being refrigerators, Ive decided to take this further. I am contacting my local news station, newspaper and the Attorney General, if need be. PLEASE... EVERYONE WHO IS OR HAS EXPERIENCED THE LACK OF SERVICE, and refrigeration, from LG, TAKE IT TO THE NEXT LEVEL. LETS GET THIS CRAPPY COMPANY OUT OF OUR STORES.
Publicado: October 27, 2015
I was so excited to finally get a new refrigerator and just loved it. Unfor
I was so excited to finally get a new refrigerator and just loved it. Unfortunately within months (it is less than a year old) I began to get rust lines on the front of my new french door refrigerator (LG LFC247700ST). It is on 4 of the corner areas of the door where there was no protective film placed on it for shipping. LG web support had no answer except that I could use a stainless steel cleaner on it, which I had been using. Since the front of the fridge does not hold a magnet, I assume it is not real stainless steel so why would there be rust? Very disappointed.
Publicado: December 1, 2017
Tenemos nuestra cocina el√©ctrica LG (LSE4613) desde septiembre de 2017. En
Tenemos nuestra cocina el√©ctrica LG (LSE4613) desde septiembre de 2017. En este per√≠odo de dos meses, hemos tenido bastantes incidentes en los que los quemadores se encendieron sin que nos di√©ramos cuenta de que estaban encendidos. Esta √ļltima vez, estuvimos a segundos de sufrir importantes da√Īos por incendio en nuestra casa. Como muchos otros han se√Īalado, debido a que las estufas LG pueden encenderse con el m√°s m√≠nimo toque, cepillado o golpe, es un gran peligro para la seguridad. LG necesita desarrollar una soluci√≥n para este peligroso problema antes de que haya una gran retirada de productos o una demanda. Hay una funci√≥n de bloqueo, pero no es posible tenerla activada en todo momento. La funci√≥n de autolimpieza tambi√©n parece peligrosa. Mientras se limpiaba, el azulejo y el granito circundante se calentaron demasiado al tacto, as√≠ que lo apagamos en una hora.
Publicado: May 24, 2020
Mi lavadora LG es una sin agitador. Es un ahorrador de agua y me gusta much
Mi lavadora LG es una sin agitador. Es un ahorrador de agua y me gusta mucho esa caracter√≠stica; sin embargo, no hay manera de lograr un ciclo de remojo. Aparte de eso, me gusta todo lo relacionado con la lavadora.
Publicado: September 10, 2021
Bought a LRMVS3006S. 30 cu. ft. Smart wi-fi Enabled InstaView‚ĄĘ Door-in-Do
Bought a LRMVS3006S. 30 cu. ft. Smart wi-fi Enabled InstaView‚ĄĘ Door-in-Door¬ģ Refrigerator with Craft Ice‚ĄĘ Maker less than 2 week ago. Ice maker did not work after 60 hour wait recommended when I called LG after waiting 48 hours for icemaker to function. Then we noticed that temperatures are not reaching the low levels needed. Result: Spoiled food!!! They sent a technician to fix it (which we reluctantly agreed to). Technician showed up 10 days after we bought fridge. What did he say? No fix. Problems with compressor and we dont even have the parts to fix it. The thing is, we do not want our brand new - not cheap - refrigerator fixed! We want it replaced or receive a full refund!!!. Almost two weeks and still dealing with insurance we bought to cover it and LG not responding. After always buying all appliances LG brand, this is the end of our LG preference in this household for sure.
Publicado: March 31, 2018
LFXC24726S Breaks Often - I have had this refrigerator for three years. I p
LFXC24726S Breaks Often - I have had this refrigerator for three years. I paid more for it (3K) due to the counter depth and it was the size I needed. Its had four repairs, ice maker twice and the dual cooling system twice. Not only does it break down, but it takes forever to get it fixed when it does. There are limited appliance repair companies in my area that will work on the dual cooling system. I live in a large city, so this is hard to believe. Even when someone comes out, they then have to order parts which in the past has taken weeks. I had to go buy a used refrigerator to hold me over until mine could be fixed.
Publicado: June 2, 2016
Compramos este lavavajillas en Home Depot el 10,20,2014 y hemos tenido prob
Compramos este lavavajillas en Home Depot el 10,20,2014 y hemos tenido problemas desde la compra. El lavavajillas no limpia los platos. Es un lavavajillas de ahorro de agua, pero no tiene suficiente presi√≥n de agua para limpiar los platos. Despu√©s de un enorme rodeo con el servicio de atenci√≥n al cliente, recibimos un reembolso completo, pero qu√© molestia. Tambi√©n tenemos un frigor√≠fico LG al que tuvimos que cambiar la m√°quina de hielo al a√Īo de su compra. Aunque estos productos parecen buenos por fuera, su ingenier√≠a necesita ayuda.
Publicado: February 22, 2020
Alrededor del 75% de las cargas experimentar√°n un error de desequilibrio.
Alrededor del 75% de las cargas experimentar√°n un error de desequilibrio. La lavadora intentar√° recuperarse llen√°ndose completamente de agua, agitando e intentando volver a girar. No funciona. Incluso despu√©s de reposicionar la carga, rara vez completar√° el ciclo. Por lo general, acabamos retirando aproximadamente la mitad de la carga e intentamos centrifugar por tandas. Tenemos que cuidar la m√°quina para evitar que consuma m√°s y m√°s agua. Nunca compraremos otro producto LG y haremos todo lo posible para disuadir a otros de cometer el mismo error que nosotros. La calificaci√≥n de una estrella que tuvimos que dar es m√°s de lo que esta m√°quina merece.
Publicado: August 13, 2017
I think LG refrigerator owners who are experiencing repeated compressor pro
I think LG refrigerator owners who are experiencing repeated compressor problems should file a Class Action Lawsuit against LG for a full original purchase price refund and subsequent repair and warranty plan costs incurred for inferior product design and manufacture. Our LG French Door Refrigerator Model LMXX30776S/01 is also experiencing compressor failures. Purchased in February, 2015, the original compressor was replaced in September, 2016. Now, August, 2017 that compressor is also failing. Temperatures continue dropping in the refrigerator, freezer, and mid drawer sections even though I continue lowering the temperature set points. The ice maker is also producing small cubes at a very slow pace, and they begin melting and forming refrigerator icebergs.My wife purchased the Warrantech Extended Warranty through hhgregg. Recently Wil, the LG repair tech from Fredericksburg, VA, was at my home to service the unit. He measured temperatures, low and high side line pressures, and voltage. He cleaned some dust from the back of the refrigerator and left. He said he could not stay and further monitor the unit because it went into the defrost cycle. He told me to call him after a day or two to let him know if I was still having problems. I called and left a message on his phone. I have not received a return phone call. The temperatures continue to drop. Refrigerator performance continues to deteriorate, and $3,000.00+ has been wasted on a extremely poor product.
Publicado: September 22, 2019
LG is a brand that I highly favor from refrigerators to phones, TVs and oth
LG is a brand that I highly favor from refrigerators to phones, TVs and other electronics. LG always meets my expectations and never disappoints me. Any repair thats needed is always affordable and easy. The current refrigerator I own is an LG and my favorite feature on it is that it includes wifi, so when my home wifi goes out I can still connect to the wifi on my refrigerator. Sometimes my refrigerator doesnt get as cold as Id like it to if I have too much food in it. It is a bigger refrigerator so I can pack it full, but the fuller it is the less cold it gets, and I often have to throw out food that requires a certain temperature of coolness so I have to be cautious of how much food I buy that requires refrigeration.
Publicado: November 28, 2016
Al igual que en la otra rese√Īa, si se pone el horno a 350, y se observa un
Al igual que en la otra rese√Īa, si se pone el horno a 350, y se observa un term√≥metro profesional dentro del horno, se ver√° que el horno sube a unos 475 y se queda ah√≠ durante unos minutos mientras el panel dice que la temperatura dentro del horno es s√≥lo de 345. Si entonces pone el horno a 345 con la esperanza de poder cocinar algo antes de que su casa se queme, el horno le informar√° de que en realidad s√≥lo hay 340 grados en el horno, y seguir√° ardiendo hasta que est√© satisfecho. Finalmente, emitir√° un pitido para avisar de que est√° listo. En ese momento, asegur√°ndose de que no hay ning√ļn material inflamable en un radio de 3 metros, tendr√° que abrir la puerta y dejarla abierta durante un minuto para que se enfr√≠e. Una vez que el horno se ha enfriado, ya est√° listo para cocinar, y el horno funciona perfectamente. Estoy de acuerdo en que los mandos del gas se encienden f√°cilmente cuando se roza, pero es as√≠ y puedo vivir con ello. Los quemadores de gas funcionan perfectamente y me encanta cocinar con √©l. S√≥lo me gustar√≠a saber c√≥mo desactivar el ajuste de precalentamiento del incinerador.
Publicado: July 12, 2015
I had dealt with our old washer for years. It would become unbalanced a lot
I had dealt with our old washer for years. It would become unbalanced a lot. Clothes would come out with washing detergent, dirt, food and baby poop still on them. We decided to buy a new set and not have to worry anymore. We paid almost $2000.00 for the pair. Its exactly like the old one except were out $1000.00. The dryer is fine. Love it, but HATE, HATE THE WASHER. Scale of 1-10 it gets a 1.
Publicado: March 8, 2020
Los electrodom√©sticos de mi cocina, el lavavajillas, los fogones y el frig
Los electrodom√©sticos de mi cocina, el lavavajillas, los fogones y el frigor√≠fico, son todos de color negro s√≥lido y no negros de acero inoxidable y LG. Mi lavavajillas tiene un interior de acero inoxidable y es extremadamente silencioso. Cuando la tapa est√° sobre el fregadero donde se conecta el triturador de basura, as√≠ como el lavavajillas, no se oye en absoluto, absolutamente ning√ļn sonido. Es un sistema Direct Drive que tiene varios ciclos de lavado, sanitario, extra seco, extra aclarado y ciclo de retardo. Tambi√©n tiene un bloqueo para ni√Īos que me result√≥ muy √ļtil con mis nietos. Recomiendo encarecidamente el lavavajillas si tienes ni√Īos peque√Īos.
Publicado: September 1, 2020
Gran refrigerador. Mi art√≠culo tiene unos 3 a√Īos y no he tenido ning√ļn p
Gran refrigerador. Mi art√≠culo tiene unos 3 a√Īos y no he tenido ning√ļn problema. Me encantan las 2 fuentes de hielo, sin embargo, que los filtros duren m√°s de 6 meses. Estoy muy contento de haber comprado este art√≠culo en general.
Publicado: May 17, 2018
Mi lavadora es nueva. Nunca en mi vida hab√≠a tenido una experiencia tan ma
Mi lavadora es nueva. Nunca en mi vida hab√≠a tenido una experiencia tan mala con una lavadora. B√°sicamente mi lavadora est√° rota, no funciona. Hace seis semanas que la tengo. Dijeron que enviar√≠an a un t√©cnico a verla hoy. Parece que lo han cancelado y han mentido. Dijeron que alguien hab√≠a pasado por all√≠. No lo han hecho. Mintieron que alguien lo hab√≠a cancelado. Habl√© con un gerente. Fue grosero y me dijo que ten√≠a que mantenerlo primero. ¬ŅUn producto nuevo? Fue muy grosero. Me dijo: ¬ŅPor qu√© no llamas a las normas de comercio? Lo cual hice. Tanto Currys, a donde llev√©, como LG est√°n pasando la pelota. Los est√°ndares de comercio dijeron que est√°n rompiendo la Ley del Consumidor de 2015. He presentado una queja con Currys, LG y normas de comercio. Ni siquiera quiero un producto de ellos en mi apartamento despu√©s de tratar con gente ignorante y grosera en LG.
Publicado: August 12, 2015
Can someone tell me why the clothes after they are washed are not clean. I
Can someone tell me why the clothes after they are washed are not clean. I have had this machine for less than 2 weeks and not happy with how clothes come out still dirty. Was told by salesman that this was the best machine on the market... My old machine cleaned clothes better and faster than this high tech machine.
Publicado: August 19, 2019
Esta es la peor secadora que he tenido. Desear√≠a no haberla comprado. Empe
Esta es la peor secadora que he tenido. Desear√≠a no haberla comprado. Empez√≥ a tener problemas al apagarse inmediatamente en 5 minutos o menos en cuanto empezaba con cargas peque√Īas y grandes, incluso con cargas normales, a veces en todos los ciclos excepto en el de velocidad, que es el √ļnico en el que se puede ajustar el tiempo y la temperatura. Llam√© a LG y me enga√Īaron haci√©ndome creer que estaba bien haciendo una prueba falsa por tel√©fono. El sensor de secado est√° en el filtro de pelusas que es tan estrecho que no hay manera de limpiarlo correctamente, se obstruye f√°cilmente por lo que el sensor no puede decir si la ropa est√° seca o h√ļmeda y me dijo que era un problema de todos modos con cargas m√°s grandes o m√°s peque√Īas, wtf? Mi sensor ni siquiera estaba sucio entonces. He intentado limpiar la caja del filtro y es imposible, es demasiado estrecha para meter mis peque√Īas manos y demasiado estrecha para cualquiera de los numerosos accesorios de aspiraci√≥n que he probado. Este es el peor dise√Īo que he visto en mi vida!!!!Llam√© al servicio t√©cnico finalmente con un plan extendido con PC Richard y fueron terribles.. La caca se hab√≠a metido en la secadora y estaba en la caja del filtro y se neg√≥ a quitarlo todo o incluso mostrarme c√≥mo hacerlo. Meti√≥ un cepillo y luego lo encendi√≥ y grandes cantidades de cosas entraron en el tubo de salida, pero todav√≠a est√° lleno de mugre y pelusa. No fue capaz de limpiarla correctamente con un cepillo o simplemente no se molest√≥ en hacerlo. Nunca volver√© a comprar un producto LG y puede que tampoco vuelva a comprar en PC Richard. Ninguno de los dos est√° ayudando en absoluto con esta situaci√≥n. LG se ofreci√≥ a enviar a su propio t√©cnico despu√©s de que yo exigiera hablar con un supervisor, pero me dijo que me cobrar√≠an si determinaban que no era un problema mec√°nico, etc. Bueno, adivinen qu√©, es un problema mec√°nico debido a su dise√Īo de mierda. Se trata de un terrible defecto de dise√Īo y la empresa no respalda su producto y ahora, aparentemente, tampoco lo hace PC Richard, a quien hemos comprado todo durante a√Īos.
Publicado: May 20, 2015
Our LG front loading washer and dryer are seven years old. We purchased a f
Our LG front loading washer and dryer are seven years old. We purchased a four year service plan with each, which got us through the first four years. The washer is on its third drum, although replacement drum number two was discovered to be damaged during installation. A lot of other parts have also been replaced, Ive lost track. The water pump went out and needed replacement, which was probably good because it was discovered the drum was again loose. Now the unit died, nothing works, third control panel installed, still dead. The dryer is another story with a consistent knocking. When asked, the warranty serviceman suggested buying an older washing machine in good condition off Craigslist or at garage sales. Id happily pay more for a dependable product, in the end it would be more economical. I thought LG might be such a product but as it turns out its just run of the mill with great advertising.
Publicado: October 13, 2012
I have bought this LG Intello 6.5 Kg washing machine (Product T7066MN) in 2
I have bought this LG Intello 6.5 Kg washing machine (Product T7066MN) in 2009 for Rs 12,000, and it is just out of warranty, and it has stopped working. I reported this to customer care on 1/9/2012, and the engineer reported a major repair worth Rs 4,000. My concern is the machine is just out of warranty and has such major parts under repair. Is this the quality of LG products? My previous machines I bought had minimum life before coming to repair (6 years). What is the guarantee that if I spend Rs 4,000 now, which is 1/3 the original cost, it will solve all of the problems? I would not recommend LG products to anyone. They just have good looks and no quality.