Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.

Changing the filter is difficult & expensive. And where has the old fashioned service gone. New refrigerator and would have to pay for service. This happened when I bought the refrigerator a couple years ago. I do not think this should be the standard for a new refrigerator.

I purchased a dishwasher from Menards. It was a top of the line Whirlpool Dishwasher. We ordered new cabinets for a kitchen upgrade and when the cabinets arrived they were damaged during Thanksgiving holiday. We purchased the dishwasher and it sat in our garage until the second set of cabinets arrived in mid January.Once the GC installed the new cabinets we noticed a small dent in the front of the stainless steel dishwasher. I notified Whirlpool and they took my model and serial number. The supervisor April said there is nothing that I can do. You passed the 30 day cosmetic warranty. I explained the issue to her and she didnt seem to care.The dishwasher sat in the garage for 7-8 weeks. This is not the consumers fault. This company could of sent a service mechanic out and replaced the front panel. But she chose to ready some meaningless policy to me. I will never buy a Whirlpool product again, and I will tell everyone about the poor and unprofessional service that Whirlpool offers.

Ive always had a Whirlpool washing machine and it has been extremely dependable. I have not had any problems with my Whirlpool washer. A Whirlpool has came a long ways with their pricing. It was very affordable for somebody like me and I cant afford a lot but I could afford this. I was very pleased with my purchase and with the product. They havent let me down so far.

I just bought a house with a Whirlpool Accubake wall oven and after I did a self-clean, the oven quit working. It goes through the motions of working but neither element heats up. After replacing the elements ($95), I am going to replace the thermal fuse to see if that cures the problem. Whirlpools automated Customer Service phone service sucks. You cant talk to anyone about troubleshooting any problems so you spend money until you eliminate all possibilities.

I purchased this refrigerator, approximately 3 yrs. ago. Right away the top crisper broke. I have put up with this broken crisper only to have broken the PLASTIC lips that hold the crisper to the top shelf. Piece of junk. I looked to order a new crisper but way to expensive so I just suffered thru. I cant even use it anymore as I cannot open or close it without it falling onto the bottom crisper. Would like to throw the thing out, but cannot afford another one. IT WILL NOT BE A WHIRLPOOL!!!

Not even 3 years ago I purchased the very large capacity (5.0 I believe) Cabrio Whirlpool Washer and Dryer top loader set for my family. I have regretted the purchase since the first week. The washer would CONSTANTLY beep during a wash cycle, stopping the process saying it was unlevel. We made every attempt to make sure the load was even all around the basin and that the machine itself was level itself. No matter what we did, it would need to be restarted numerous times during one wash cycle taking sometimes hours to do one load. VERY FRUSTRATING. Now the washer will turn on, but it will not fill with water or start the cycle at all.The dryer has cost us hundreds of dollars in repairs, bringing the repair man to our house on a weekly basis for a while. Every time needing a new part. I have made a complaint on the Whirlpool USA Facebook page letting them know my absolute frustration as a substantial amount of other people have, and every one of the other complaints receives a comment back but mine. Although their complaint got a generic response such as, Im so sorry for your frustration, please email to the address below and we can look into your issue.I called customer service a few times to see if they could help in anyway...even asked if they could supply the parts if I paid for labor, and the answer was a flat NO. Nothing...I paid just about $2500 for this set and about $400 in repairs, and no help and no apology for selling me appliances that have not lasted even a small percentage of my last set that lasted throughout my teenage years into my 30�€�s. I am severely disappointed and ready to take action more now for the disrespect I feel as a consumer. I do not recommend Whirlpool Appliances AT ALL any longer...as they used to be a household item in every family member�€�s home. Now my large number of family and friends all know my frustration and will not purchase Whirlpool. I suggest this company do something to redeem themselves, because this is just ridiculous. No one has money to throw away like this. Thank you.

Whirlpool/Ikea Renlig dishwasher - Since installing this integrated dishwasher it has continuously destroyed the decorative panel door. On my model (they have recently changed in 2014) the steam exits at the top, this damages whatever it comes into contact with it. Today they are saying that it has not been installed correctly and that it should actually sit out from the countertop, i.e. jut out from the rest of the kitchen so that the steam can vent into the room. The panel should also be lower than the other doors of the kitchen cabinetry too. Hardly integrated and would be a bloody eyesore. I am about to call them back again and inform them that I will be making a scene about this in my local Ikea and with anyone else who cares to listen.

I bought a commercial coin operator washer (Whirlpool washer model CAE2743BQ) for $800 and after using it for 4 months the washer stop working. The main board panel lights turned all and the washer did not start. Called Whirlpool several times and nobody could help me and told me to look online for a distribution center to get parts. The customer service only knew about regular washers not coin operator. The washer had only 3 months warranty from Home Depot and I was supposed to pay for all the repairs and Whirlpool would pay for parts. So far I spend $400 in repairs and the certified technicians could not repair the washer. They replaced the actuator shift, the main board etc, etc and nothing. The technicians reset the washer at least 10 times, calling Whirlpool tech support and the washer worked for one load and the main board lights stayed on all over again, the start button did not work. I sent a letter to the warranty department that I got online and they told me to call the same 1800 that I had called at least 50 times in the past year. Now it has been more than one year and the machine is defective. Technician said could be the soap that my tenants are using, or overloading the washer or an electric problem that they cannot identify. I gave up... I will not buy a coin operator heavy duty washer from them again. I requested a return authorization for a defective product and I did not get anywhere. Thanks.

4 years ago, we purchased a Model UMV1160CW-3 over the range microwave. After 14 months the door cracked around the handle and eventually fell off. We made the HUGE mistake of buying the same model for ease of installation thinking that this would be a typical issue. We purchase another duplicate model in April of 2016 and less than 16 months later the same issue occurred. Spoke to customer service on 12/28/2018 and they told me that they would pick up the cost of the parts but I would be responsible for labor which actually exceeded the cost of the microwave. Exceedingly poor-quality product and support. Will not purchase another Whirlpool appliance.

I was not impressed with the new HE washers but could not find any traditional ones anymore. I bought a Amana and am disgusted that it is only 3 years old and needs to be replaced because of a transmission problem with it not agitating. It costs more to repair than it is worth. As a consumer, I should be given a choice whether I want to upscale or be satisfied with older model features. I will never buy or recommend a Amana HE washer to anyone. My mother also has one, has had it for a year and it is already giving her problems. Shame on you Whirlpool.

No get this and the dryer used. Top of the line. I am having fun seeing all the choices. I would recommend because of the efficiency. Measures soap and softener depending on the load size. Like a miracle.

I bought a Whirlpool fridge. On the 2/29, I called service for Whirlpool on 3/2. No one was able to come out until 3/5. So, I had the inconvenience of food being stored, time away from work, and food spoilage. The fridge was fixed and worked until I wake up today (not even a week) and the freezer is thawing out yet again. Again, I removed food and there�€�s more spoilage. I�€�m waiting for service to arrive some time today. I called Whirlpool and there is no compensation of any kind. I�€�m never buying a Whirlpool product again.

I purchased a Whirlpool Electric Water Heater in September of 2008. The unit had a 12-year warranty on the tank and on December 24th 2011, I discovered that the water heater sprung a leak somewhere in the tank shell; not the pressure relief or thermostat or anode port. The tank was never abused and operated well within its design limits. It is simply a piece of junk that lasted about 27% of its expressed life. I purchased the tank at Lowes and went for the longest tank warranty to reduce replacement intervals. I shall never purchase anything with a Whirlpool affiliation. The model number is EE3J40RDO45V with serial number 0741106580.

It shows handprints, smudges, the door swings open and slams into stove. I did purchase extended warranty which I intend to pursue, not enough space, door issue, junk. Dissatisfied, dislike, low quality - that should say enough.

Purchased a Whirlpool dishwasher less than 3 years ago. Absolutely horrible! The LEDs stopped working on the control panel within the second year. A few months after that the heating element stopped working. Replacing the element and thermostat did not help. The warranty only last for a year, and now I know why. Whirlpool does not stand behind their products and they were completely unwilling to help, and were quite rude honestly. I will never buy a Whirlpool product again!

Purchased microwave 7/3/2016 & paid for installation on 7/9/16. Product started malfunctioned in December. Technician came out 12/30/16 and as of today we still do NOT have microwave. Whirlpool claims they issued credit for microwave & installation. But somehow between safety department & vendor relations with hhgregg they want us to pay AGAIN for installation & haul away on a defective microwave. Hhgregg vendor relations & Whirlpool pointing fingers at each other, we are still without a paid in full microwave. No one cares, and we have been treated poorly by both Whirlpool & hhgregg. Its 3 months without a microwave and Whirlpool doesnt seem to care one bit. Worst customer service Ive ever received.

I bought the Whirlpool Cabrio washer 2 years ago. It started recently messing up and making a loud noise during spin cycle and gave me a UL code. I called the repairman and he is stating several things need replacing. Cost more than washer did at time of purchase. Bearings and 2 other items need replacing parts. 550.00 plus labor of 250. I will never buy another Whirpool. My previous washer lasted 10 years. I got rid of it for a matching washer and dryer by Whirpool. Worst mistake and Im out a lot of money. By reading all the poor reviews. Seems like Whirlpool would do something. Its a ongoing problem. Many people have reported. I have read many similar experiences and wished I knew before purchasing this set. If you are reading this do not buy this washer and dryer set.

I have owned a Whirlpool Cabrio model no. WTW7800XW2 washing machine for less than 3 years. The plastic frame for the top glass lid cracked (on the right next to the spring loaded hinge). After reading that other people have had a similar problem, I contacted Whirlpool about this and talked to its TN call center representative. I requested that Whirlpool repair the appliance free of charge since there is a known defect with it. She said Whirlpool would only offer me a 50% price reduction from the retail cost of the lid plus charge me shipping and taxes. I will not be buying another Whirlpool product as a result.

We purchased the Whirlpool Cabrio washer & dryer. The glass lid design is VERY POORLY constructed and should be replaced by Whirlpool. We paid over $200 the first time the lid broke and was told this is going to be a continuing problem. They were correct! We subsequently replaced the lid 2 additional times only to have the same break on the right hand side causing the lid to pop up. Something must be done and WHIRLPOOL need to care for their machinery. They should replace the lids or provide a major incentive for consumers to replace the washer. PLEASE DO SOMETHING!

A few months ago our Whirlpool microwave just completely died. We had only been in our brand new home for about 18 months at the time, so I was very disappointed. I would have bought a different brand at that time, but didnt want it to look ridiculous, as it is mounted in the cabinet above the Whirlpool oven I was shocked to get a text from my wife a couple days ago, saying the same thing had happened to our oven. I thought that it must be a circuit breaker. My parents had Whirlpool appliances in my home growing up and we never had a problem with our oven. Well... I was wrong not a circuit breaker. The thing is just dead. Nice... Thanks Whirlpool! Thanks Century Communities for installing the absolute cheapest products in my home! Wonder what will be next? Probably the range top... Ill let you know.

My microwave came with my house. I didnt choose it but it has been a great brand. I love the preset timers for defrosting & for popcorn. Its big enough to handle an 8x8 pan which was important to me. The turntable could be more stable. My model is a built in over the oven option. Black & digital. It has lots of preset options & is pretty user friendly. I like the size & it is super quiet.

The Whirlpool duet model wfw9150ww01 washing machine is a piece junk. After using it for two years, the bearing has gone out on it and it sounds like a freight train. It will cost $600 to repair it. We only paid $575 for it. What a rip off. Whirlpool makes junk only. Buy something else.

We bought a Whirlpool side by side refrigerator new. When the first one was delivered it had electronic problems. We sent that one back. The next one, same model, seemed to be alright for a few days then it developed electronic problems. My son discovered the problem was caused by a faulty door panel in the freezer. The panel would come loose and if you knocked it back in place the electronics would work until the panel came loose again. Whirlpool would do nothing about our complaint. Now the refrigerator section freezes things. We paid to have it fixed 2 months ago and now have the problem again. The repairman said he had brought up concerns in meetings about the same door problems and been blown off. Our food is freezing in the refrigerator again and Whirlpool has blown us off again. We will never buy Whirlpool again. I trusted Consumers Report when I bought the Whirlpool and that goes to show you that doesnt always work either.

Purchased the French door bottom freezer 29 cubic ft. refrigerator on Dec. 22, 2012. Ice maker broke Dec. 2, 2013 and it has been downhill since. Replaced it and it broke again on Jan 2, 2014. Been waiting ever since for replacement parts. In the meantime, the freezer went out. Compressor went out. Freezer is as cold as refrigerator at 40 degrees. Lost food out freezer and food molds in refrigerator after a few days. Repairman came to investigate and determined the refrigerator is a lemon and needs to be replaced. Thankfully for the 5-yr extended warranty, it will be replaced, but it has certainly been a headache. Everything shiny isnt gold...

I love Whirpool products. They work well, even under hard water conditions. Ive had my Whirlpool washer/dryer for 12 years now without one single problem. Even with the hard water problem in my house, the clothes still come out clean, the dryer works well, I do clean my vent each and every time after each dry. I also have to clean the area where I put my detergent in due to the hard water and the machines are still working great.

I bought the front load washer 4 years ago. The tub bearing suddenly broke. We have 2 people in the house so the washer is not used more than 4 times a week. I was told it would cost $700.00 to repair. The washer was bought with a stackable dryer. Now Im told they no longer make a washer to go with the dryer. I called Whirlpool/Maytag and they could care less. The explanation I was given is that it is a man-made appliance. That is the worst customer service I have ever gotten. I would never recommend Maytag/Whirlpool. In fact I will highly discourage against it.

Note that most of the complaints are about gas water heaters, but the electric water heaters dont seem to be much better. Mine, barely made 4 yrs old and both elements and thermostat went. Had plumbers in for estimates in to repair - much cheaper to install a new one (No...not a Whirlpool!). Very disappointed in the product.

We purchased Model WTW81920758200YW0 on September 8, 2012. Its performance has been unsatisfactory, not cleaning the clothes as advertised. Not long after the warranty expired the main bearing failed, bringing a local service technician and we were left with a bill of over $300.00. Yesterday, the machine stopped in mid-cycle. The display went blank and the lid lock would not release. I called a local service company for a visit and the soonest a repairman could show up was next week.A call to a service we had used for the bearing surmised that without knowing the cause of the failure they could only guess that a circuit board was at fault. That visit would be over $300.00 with labor and materials. That was the last straw. We broke the lid lock to retrieve the contents and took a ride to buy another brand of washer. We went back to the appliance store where we purchased this machine to buy a Samsung front loader. The salesman apologized for selling the Cabrio in the first place. Good money after a bad product.

I purchased this dishwasher washer (Model WDT710Paym3) in May 2013, quit cleaning. I have checked filter. I run this washer 1 or 2 times a week. Very disappointed in washer and the quality of the product. Dont think my next purchase will be a Whirlpool.

We own this range and in 6 years its 4 main boards and 3 touch pads were replaced. The electronics suck big time. We have nothing but trouble with this range from day one and out-of-pocket cost for service calls that were recommended by whirlpool. They were absolutely no help. Expensive piece of crap! I will recommend NOT TO BUY ANY WHIRLPOOL PRODUCTS. The electronics suck big time! I kicked the Jenn Air out the door and to the land fill. I bought a new range, but not whirlpool product, with dials only, no electronics!

My Whirlpool has been in use about three years. It was purchased on sale at a very reasonable price. My only complaint is the heat dry function which somewhat fulfills its purpose, but I usually have to hand dry some dishes. Overall, it is an average dishwasher that gets the job done. The best feature is that it is very quiet; you barely notice that it is running.

Purchased an expensive, Cabriolet Washer in 2014 to replace a well used Kenmore washer. Sucked into the, Whirlpool is a good brand and spent more than I would have. Lid lock fault started about 3 months ago, googled fix and found this to be a very common problem with this brand. Have been able to override and reset it but it is very frustrating to deal with. Called in a repair person this morning who, for $140 told us we had a faulty lid lock and for $360 he would replace it. I contacted Whirlpool and asked if they were aware of this very common complaint (just google it) and they were not but offered to make a record of mine. Please do not buy Whirlpool. Very disappointed with their product and their response.

I have always purchased Whirlpool products and when we were hit with a flood I had to purchase a new washer & dryer. Naturally I bought Whirlpool. I have regretted this purchase ever since. I wish I had known about this website before my purchase & been able to read the reviews. This washing machine is the worst appliance I have ever purchased. The clothes get clean SOMETIMES. It takes FOREVER to do a normal size load of wash. I will have to think long and hard before ever buying a Whirlpool appliance again. I cant believe you ever made such an inferior product. You should be ashamed of yourselves for duping the public.

I purchased this Whirlpool washer (model WTW7600XW2) on October 2011. Fabric softener dispenser is full of water at end of cycle. Repairman has replaced parts three times, but the problem is still not corrected. Today, I talked with a Whirlpool supervisor. She says this is normal. She told me to take the cup out and empty it. The cup is not removable, so she said I could blot it out with a cloth or sponge. I paid $800.00 for a washer with an automatic fabric dispenser that I must empty manually. I have used whirlpool appliances for 50 years of marriage, but this is my last one. I am very disappointed with customer service.

Whirlpool dishwasher failed after 16 months. It leaks continuously. they sent a service provider 5 days later out to fix it, then said there would be a $129 fee for coming (this was never mentioned at time of appointment), and the total repair cost would be $208. I wasted a day waiting for repair person to come, I declined the repair due to the cost. I called customer service later, during office hours, and I received the poorest level of customer service I have ever experienced. Whirlpool will no longer receive support from the our family. This machine cost over $500, and a ruined rug. Whirlpool wasted our time, and a day from work. We will never purchase Whirlpool appliances moving forward, due to this product and customer service experience.

I am pleased with the steel tub, the ability to do an extra rinse and spin and especially the choices of water level that it determines by the size of the load. Its ability save water use. I would repurchase the top loader again. My clothes come out looking wonderful especially the whites and I do not use bleach. It does not get the mold or mildew odor that my last machine would get due to the rubber or plastic made tub. I love it.

Whirlpool Cabrio Purchased 12-7-2012 - what a piece of junk. Does not get clothes clean, rarely does she even spin out properly. Called because it kept walking across the basement floor. Informed that was the owners responsibility, not the store (Feidens in Latham). Always had good luck with them, bought all my appliances from them. Now I heard a loud bang and she threw up - water everywhere. What a mess.Had purchased special patio block at Home Depot to even her out and every time I used it which was not too often, it acted like the space shuttle ready to head down the runway! Not too happy with Feidens attitude with regard to this purchase. Not going to call them to fix it. Not an ready to pay to listen to their guff again. Expensive machine never worked well since it got here. I always wished for a Whirlpool, be careful what you wish for! Junk, nothing but junk. Only 3 years old and I only do laundry about every 3 or 4 weeks. Live alone, so she certainly was not overworked.

Our Whirlpool refrigerator breaks down after two weeks of purchase. I purchased a Whirlpool fridge for my son and his wife as a house and new baby gift. Just two weeks later, the fridge was not cooling and seemed to not be working. The technician was called, and he confirmed that the fridge was not working. We called the shop where the fridge was purchased from and advised they would not refund or replace the fridge.We are now forced to wait for a replacement part that could take up to 2 months to arrive. And there is no guarantee this problem will not reoccur with a new part, as per the technician. I called Whirlpool and lodged a complaint, but that went on deaf and ignorant ears. I am told to call the service repairer. I am sure there is a law to protect Australian consumers.I paid nearly $1,000 for a fridge that is useless! I would like Whirlpool to contact me, and tell me why they shouldnt be accountable for their product. I would like to return the faulty fridge, accept a refund and buy another fridge. My family are living out of an Esky, and this is a ridiculous way to refrigerate food stuff for adults and children in the heat of northern Australia. Whirlpool, I am waiting for your call.

I have had my Whirlpool Cabrio washing machine for 14 years. I feel this is very dependable and cleans my clothes efficiently. I love the large stainless steel tub without the agitator. I can fit a king size comforter in the machine. The only problem I had with it was to clean the lint out which I would assume would have to be done to any machine that is used every other day for 14 years. Love it!

La Serie Oro de Whirlpool que compramos, para sustituir al antiguo frigorífico, ha superado con creces nuestras expectativas. La configuración de la puerta francesa era exactamente lo que mi esposa había hablado. La vendedora de Home Depot, donde era el más barato por 283 dólares, estaba muy bien informada. Revisamos las especificaciones, los colores, los tipos de acabados, etc. y elegimos el perfecto para las necesidades y deseos de mi esposa. El modelo se comporta bien con carga completa o casi vacía. Ella se lo dijo a algunos miembros de la familia y ellos salieron a comprar el mismo modelo, o el siguiente, como lo hicimos nosotros. Para terminar, andquot;Comprar esto. Funciona tan bien, si no mejor, que el resto;

Absolutely love the oven/range electric smooth top! Cleans up well. Works well. We bought new along with refrigerator and microwave as a set. We had problem with icemaker, told us we needed new door (well within warranty coverage) then wrong door was sent and company told us that they could only send one door and that was it. Incorrect door sent back. Repairman attempted to fix several more times. We finally quit trying. Husband says we can never buy Whirlpool again.

The Worst experience with Gold Series Mod WRF 757SDEM01. Purchased from Best Buy June 2016. $2215.00. Within 6 months The interior light began going dark within 6 months. Our very reputable warranty repair service ordered a part that did not repair it. Was only temporary. They did figure out that the circuit board was bad and promptly took care of our problem. Next I kept noticing water appearing on our wood flooring. Let it go because it only appeared sporadically. Called Whirlpool only to find out they switched to a warranty repair service that was inept and inexperienced. Said he could fix it. Blamed it on a freeze-over so I let floor dry up then re-started and refilled. Thought he did fix it cause it made sense. When reassembling he broke to upper freezer try glide. Then 3-4 weeks later I notice one morning water again on my wood floor. The dripping had been running beneath the wood slats and had seeped up through the joints. Now the flooring wood has swollen and will need to be replaced because of this. This is the second time I had to unload all food and store at neighbors and give away. Extremely poor engineering designs as each time the ice dispenser is used, nothing prevents ice from flying out onto the floor ever since day one. Same with water. The release does not shut down to prevent water or ice from pouring out onto the floor when removing any size cup. The refridge doors must both be opened to use the lower level drawer. Loses much cooling with having to always open both. Next, weve come home MANY times with the left refridge door partially open because of the difficulty of the mechanism to secure at closing. This happens to us 5 times a week for three years-honestly!. This was the only refridge we could find that would fit our opening in a 20-yr-old home. The fridge is so heavy one man cant pull it out of its opening. Only 2 very small wheels in front and skids in rear stick due to weight. Weve confirmed this is not a spigot leak from the ice maker. Finally (but probably not) the ice container allow much air in because of having to open the left door that your ice is always melted together plus it too small for a family of two and ice must be purchased when entertaining. And to top it off, the human that took the warranty call this time is foreign and my wife could not get them to get our last name spelled correctly nor the phone number correct after constantly repeating it. This unit and model is an absolute lemon. Im going out today to find another unnecessary $2500.00 to buy another.

Whirlpool Cabrio Washer WTW5000DW - I have owned at least two other washers in my life, and I just recently bought a new washer/dryer set at HHgregg. Was told they are doing away with agitator washing machines in the very near future so this is my first experience with a top load agitator-less washer. This thing is AWFUL!! First of all it took a minute to get used to the weird popping, grinding noises it makes while going through the cycle (which I might add seems to take FOREVER). The other thing I hate about it is there is no way to add the fabric softener at the start of the wash in this model unless you have a downy ball of which I have yet to find at my local dollar store or even the KROGER??? So I run back and forth trying to catch the rinse cycle to STOP the machine (wait I might add) and then add the FS manually.BUT THE ABSOLUTE WORSE THING is - my clothes come out with SPOTS that look like lint all over them, and they wont wipe off unless you have a wet rag to do it with!! AND YES - I have cleaned this washer TWICE already since January with the very expensive AFFRESH. I wear scrubs and they are solid colors, so it really shows up and I have to wipe off every pair EVERY day before I put them on then roll a lint brush down them. WHO HAS TIME FOR THIS??? This is on my SOLID colors which is easy to see, I can only imagine the GUNK that is on the rest of my laundry!!! I dont feel like my laundry is getting clean at all!! I am divorced and money is tight - I paid around $500 buck for this piece of crap. I am already seriously thinking of getting me another one - the OLD tried and true kind with an AGITATOR! And yes I am ANGRY. Can you tell??

Whirlpool contacted me today about a review I posted on their website about the washing machine I purchased from one of their distributors. It was not to say they were sorry for the washing machine ruining our floor or our clothing. It was to say that they will not post my review because the model number is not the same as the one I purchased. Unfortunately for me my model was manufacture discontinued and although they look alike this new model is significantly different than the previous model it replaced (I will believe that when I see it). So they obviously knew there were problems with the earlier machine. I am outraged that whirlpool would stoop to such low business tactics to sell their garbage to people and then treat them like dirt.

My refrigerator will be 3 years old in September. It stopped working two months after my warranty ended, in November Thanksgiving Day. I was so thankful that I had snow on my deck to keep everything cold. I had several family members in my house and watching my husband defrost a frost-free frig? This was a nightmare. Then a few weeks later, my husband company refrigerators did the same thing: freeze up and stop working. He defrosted theirs as well.I know that lots of consumers have had the same issue with any of the bottom freezer refrigerator doing the same thing. I think we, consumers, should make these company recall these lemons. Why should we have to pay more and buy more our parents had their appliances last for years. He had done this approximately 3 times since my warranty ended in September of last year. The problem is the food goes bad, the freezer ices up, causing the refrigerator to ice up and stop the air flow.I contacted the company and this is what they told me: I had to pay $295.12 to get the repair completed. It was the DEF control board. I guess others have the compressor go out and that cost over $600 to fix. Why is it our fault as a consumer buying their products promised and concern for 1 year, not 10 years. It is no wonder why America is broke? My question to the Whirlpool was, how on earth can this be the consumers fault? Here is their reply:According to the model and serial number provided, we do not indicate that there are any known recalls with this particular model. A recall requires that a product poses a threat to a persons life or health. Since this is not the case in this instance, we do not have a recall. Once a product warranty has expired, any costs for maintenance, service, or component replacements are then within the owners time frame of responsibility. Taking this into consideration, I regret to inform you that due to the age of the product, we will be unable to assist with the cost of the repair. If you have purchased an extended warranty, we would recommend contacting your extended warranty provider directly to discuss the options they provide.Oh, they sent me a postcard asking if the repair service I received was good... Yes, the company who came out did a fantastic job. I think I may have to call them back; it is acting up again. I have 90 day warranty....

I bought a Whirlpool refrigerator, model # wrt779reyb00 with serial # vs13537798. The icemaker quit working and then water started leaking out from the door. A&E serviceman came out to repair and said we needed a new door. It had been over 11 weeks and the door still has not arrived and we have been told it could be as late as November. When I purchased an item, I expect it to work and if not, to be repaired within a reasonable time or be replaced. I have called and been told that replacement is not an option and that I will just have to wait. This is unacceptable. I purchased this refrigerator with water in the door and an icemaker and I expect it to work.

Our Whirlpool dishwasher works great, gets dishes clean. It is programmable so we can set it to run whenever we choose. It has 3 spinning water spreaders at different levels in the machine, which gets dishes, glasses, pots, pans, bowls, silverware very clean.

We have had a Whirlpool dishwasher for about 2.5 years and have been happy with how it cleans dishes. About a year ago we replaced our counter top and in the process had to adjust the bend in the mountain brackets that attach the dishwasher to the underside of the counter. This requires flexing the thin piece of aluminum at the perforated line. In the process, one of the brackets snapped. The other was barely still intact and broke several months later. I tried jerry-rigging them, but eventually decided to replace them and called Whirlpool customer service to ask for replacement parts.Unfortunately, Whirlpool wanted to charge me $10.50 apiece and another $9.00 for shipping and handling. These parts could not cost more than a few cents apiece. I was shocked that they would charge me $30.00 to replace these flawed parts. Never have I had such and experience with any customer service department. The three people I spoke with were all rude and unapologetic about my situation. Two blamed it on the install...Ive installed plenty of dishwashers and never had any problems in the past. Even if it was a failure on my behalf, the simple replacement of the parts for a reasonable charge would have been fine by me. I told them Id be happy to pay a few dollars and to pay the full shipping fee (which was also high, in my opinion), but they refused to meet me halfway. I can only think that this is part of their business plan...make dishwashers with sub-par parts, and then over charge for the replacement parts when they fail. Well, I re-upped my jerry-rigging efforts and have improved the engineering of the faulty part. Save my $30. But Whirlpool will never again get my business and Ill be sure to steer clients and friends away from this brand as well.

I purchased this washer 4.5 years ago. I have always been a Whirlpool customer. My parents had Whirlpool washer and dryer while I was growing up in the 60s. When I got married in 1976 I bought a Whirlpool washer, dryer and refrigerator. They lasted 19 years!!! Then I replaced all 3 in 1995. Again, lasted 16 years. I gave the washer and dryer to my sons when they moved out--its still working.So I thought I would reward myself with a new Whirlpool washer and dryer in August 2011. I didnt know about the pitfalls with the high efficiency washers. The dryer is great, but I HATE my washer! The lid lock is ridiculous, we should be given an option to override it. The sensing takes forever. The low water level leaves clothes unclean, and with detergent residue, causing the need for another rinse cycle. This saves no water if you have to run it twice. Not to mention how long it takes to do a load. Then it doesnt spin all the water out and you have to run a spin cycle. It aggravates me every time I do laundry. After being a Whirlpool customer for over 35 years, its time to move on. I just ordered a GE machine that is old school, no sensors, no lid lock, and I can control the level of water. Whirlpool doesnt make these simple machines anymore. Youre going to lose a lot of customers if you keep selling the trash. This is the worse washer I have ever had. My adult son went into a rage last night trying to use it, he forced the lid open and broke the lock, and of course it wont work at all without the lock. Good thing I ordered the GE washer the day before, it will be here in a few days. Cant wait to bash the Whirlpool with a sledge hammer, it will give us great satisfaction! Are you listening Whirlpool? Your designers need to go back to the drawing board. I realize this is not just a Whirlpool problem. Ive seen complaints about kenmore and every other manufacturer that makes these stupid low water sensing machines with lock lids. If consumers are too stupid to keep their kids out of the washing machine, maybe they should have their kids taken away.

I�€�ve found many years of flawless performance from many Whirlpool Appliances! Once they are 20+ yrs old, I tolerate their aging and repair issues if they occur. My current microwave oven is 10 years old and was removed for a kitchen remodel, replaced after remodel and hasn�€�t skipped a beat!

Extremely unsatisfied with their customer care. I purchased a washer and dryer 18 months ago and did not choose to purchase an extended warranty. I currently need a main control board replaced after the machine stopped spinning and draining. I hired a wonderful handyman, who originally suspected the lid--locking mechanism was the problem. When that was replaced and the machine still wasnt functioning, he determined the main control board needed replacing. This is a manufacturer defect and costs approximately $300 for the part, not including labor. Of course, my machine is no longer covered under the extremely limited manufacturers warranty that only lasts for 12 months, so I am stuck picking up the bill. Once done with all the parts and labor, its cheaper to buy a new washing machine especially because they still wont add a warranty to it after its fixed. I think its absurd that a manufacturers defect isnt continually covered under warranty no matter how old the machine is. Customer service continued to tell me I should have wasted more money on a company that doesnt care about customer satisfaction and purchased an extended warranty originally. Horrible investment! Will never purchase Whirlpool appliances ever again!

I purchased a Whirlpool Cabrio washer in July of 2013. In the first 6 months had a technician in to repair it. Worked fine up until now. The washer fills up, the clothes just soaks there for awhile (doesnt wash) then drains out. It doesnt fully drain so I have to put it on spin and drain again. Any suggestions on what I should do?

We purchased this Whirlpool Cabrio washing machine from Sears about four, maybe five years ago and have complained repeatedly. We have had repairmen out numerous times. Of course, they have had to order parts. My clothes are not getting clean and they now have an odor to them. The machine is getting noisier and noisier and it is rocking like crazy (I had to put plyboard underneath to protect the floor) during the rinse cycle. The water sprays out erratically and sprays even slower for cold water, then warm water, which was weird! Thankfully, I still have it under warranty (I got the extended warranty). I am now getting ready to call them again. I will never buy this brand again.

I purchased two Whirlpool refrigerators 9 years ago and this year, 2018, both of them died. Bad compressors that cost up to $700 to replace. Repair folks would not guarantee them as there could also be other issues, like leaks in the internal parts of the refrigerator. I have a 20 year old frig (Kenmore) in my garage than runs great, no repairs and is in a non heated area. My conclusion is that that Whirpool reduced cost by making cheap products.

Not enough water to separate/agitate the clothes, so theyre as dirty coming out as going in. We bought an older washer that takes on more water and, presto....clean. We bought new Whirlpool for over $500.00 & sold it for $150.00.

Purchased a Jenn-Air single wall oven model JJW2427WS after seeing it displayed in an appliance store. Oven was installed as directed. Upon viewing the panel, I discovered that it does not light up. You cannot read the function or numbers, never mind start and cancel without a flashlight. I have been a Jenn-Air customer for over 20 years. This is the first time I have been disappointed. Also, has this model been discontinued or recalled?I wrote to the CEO of Whirlpool and explained my problem. I was told that this is not a functional problem, but perhaps a design dissatisfaction. I cannot believe that there are other consumers who are not having difficulty using their appliance without additional lighting in their kitchens.

We purchased a 4.8 Cu FT High Efficiency Front Load Washer in February of 2016. What a nightmare. Just a few months after having it, we kept getting an E3 error message that would not go away. After 2 weeks of waiting before a tech could come out there replaced a door mechanism said it would be fine. After the next wash same thing, same problem. Could not even open the door to get my laundry out. Again they could not get a tech out for at least 2 weeks so Im stuck with the cost of getting my laundry done elsewhere. This time it was the motherboard. Had to wait a week for that to be shipped out. This was all completed in June 2016. We are now the beginning of September and same problem. Again we are told at least 1-2 weeks to get a tech out. Seriously Whirlpool, we are your customer. I have a family and we need to wash our clothes. We spent $1200 on this machine only to have to take our laundry to a public laundry mat because your machine keeps breaking down. They will not replace the machine even though this is the 3rd time with the same problem. The customer service is horrible. They are not willing to help in any way to get this fixed much sooner for her or give us a new machine. This one is obviously a lemon! I will never purchase any Whirlpool appliance again and I suggest based on some of the reviews on here no one does. Next appliance I buy I will do more research for sure.

Whirlpool Cabrio Platinum top loader 2014 model - This washer is an over engineered piece of junk. It takes forever to wash anything and it never gets anything clean. I wish I would of just bought the repair parts for my old machine which I had for twenty-three years.

After a days work Old Grumpy around 7:00 PM drags to sink, fills pan with hot water & soap; starts scrubbing forks, spoons & occasional cereal bowl. I prewash everything placing it in the dishwasher, it takes it a week to reach 3/4 full: use for sanitation.

Hi team, I have to lodge this complaint after because of getting continuous problems I have suffered with my Whirlpool fully automatic washing machine top load 11 kg bloom wash 360 degree. I purchased the abovesaid brand new washing machine on 1st Jan 2017. Since the purchase I am struggling with this machine. I raised the fault in the beginning itself and the service was done on 5th of Feb. Jobs sheets enclosed here with.Similar issues kept on arising and whenever I raised those issues with the whirlpool team, they mentioned that company policy is to repair the faulty part if it�€�s in warranty and they will not replace. They suggested me to go for the AMC and to be on the safer side, I also took AMC under warranty period only. (AMC card - My cheque dates and service details all are mentioned onto it.) Recently I faced another issue on 26th Feb for which ticket was raised. Engineer visited on 27th Feb and advised us to replace the motor part. On 3rd March they replaced motor mechanism and ball-bearings. Then engineer advised us to check the working by giving a trial wash.I started the machine to wash clothes and after 20 mins machine started making abnormal noise. (I have made video of it, audio of the video captured the noise). I again called up the service engineer immediately and informed him about the voice coming out of machine and he gave a lame answer by saying �€�It is normal sound�€�. Then I again called Whirlpool and requested senior engineer visit to resolve the issue. Senior engineer visited and told us that one of motor screw wasn�€�t tighten properly. It opened while running the machine which completely damaged the motor.After that I am continuously calling to service centre to get the updates on my machine motor replacement. Finally they mentioned that they dont have motor part available with them due to company ceased this model productivity. When I raised this issue with the Whirlpool team they mentioned that they can only pay 40% of the machine value, because I had AMC. However, I did mention that this damage is caused by the negligence of their service engineer, but they didn�€�t discuss anything about it.When I continuously chased them they dropped me an email to refund only the 40% of the machine value. I feel cheated and harassed!! When I bought the machine they gave us 10 years warranty now they mention that motor is not available as it�€�s a 5 years old model. My grievance is that since I had already taken the AMC and the damage was also caused by their engineer, why I have to bear the loss. I have already struggled a lot with this machine since last 5 years from the day I bought this machine and now I am losing my hard earned money. Kindly do the needful. Documents attached as follows: 1. Serial number of this machine 2. Bill/ Invoice copy from dealer 3. Job sheets4. AMC card (with 3 years extended warranty) Thanks,Pratibha

I purchased a water heater Model # UG1H50400TBN, Serial # 0913T400920, from Lowes in Corona, CA. 05/07/2009 for $528 plus tax. I have replaced the following parts: 02/10/2010 Thermostat Valve, 07/23/2010 Thermostat Valve (2nd time), 08/10/2010 Burner assembly, 02/10/2011 Thermocouple, 02/17/2011 Thermostat Valve (3rd time), 12/17/2014 Thermocouple (2nd time) and 03/20/2015 Burner assembly (2nd time).Today I called WHIRLPOOL Customer service (877) 817-6750 because my water heater water is warm. I told the tech support agent that the pilot light was on so we agreed that it was the thermostat valve AGAIN. He wanted $30 for overnight delivery and I refused to pay. Now I have to go out and buy this part because Whirlpool like the Banks is too big to fail and they have license to RIP-OFF the consumer without penalties. Whirlpool has all of information and they can verify everything I wrote here just by the serial number.

Not real expensive but cleans almost perfect. Were happy. MUCH better than the beautiful and pricy Samsung. We returned it for this. Paid less than Samsung but always purchase extra warranty. So far so good. Pretty quiet. Nothing to complain about except be very careful how its loaded to get the best cleaning. Heat dries dishes really good. Looks great but not better than others.

I am excited that I found this site, putting it in Favorites! Using the advice from ConsumerReports, we purchased a Whirlpool Gold French door refrigerator model GI 6SDRXXY02. We were looking forward to the energy efficiency reported. I blamed the kids and my husband when the water started appearing on the floor by the refrigerator. After a while, I started investigating and I saw the sheets of ice that had formed in the bottom of the freezer. Several times, I removed the ice, only for it to form and start leaking on the floor weeks later. We discovered the drain was frozen and that during the defrost mode, water would freeze in the bottom, and once the ice was too high, the water would flow over the ice onto the floor. My husband has unloaded the freezer and defrosted the drain with a hair dryer several times. So sick of this!! We never received a recall notice and of course, the warranty is out. I wish we hadnt paid so much for this refrigerator. It would have been out by the curb months ago. We are in the middle of a kitchen remodel and getting new cabinets. I will have to dispose of this expensive refrigerator. UGH, money down the drain!! We wont buy a Whirlpool!!!

I called to find out if they could assist me with my dishwasher. It is 1 year and 3 weeks old. The start button will not switch on the machine. The only way they would assist me is if I would pay the full cost of repair because it is 3 weeks out of warranty! There are no other suggestions. I would have met them half way with paying half the bill but I got nothing but Im sorry and we cant help. They dont stand behind their product.

We bought this refrigerator (Whirlpool Model # WRF9913F1FM00) last August 2016. From day 1, the water coming out from the water dispenser was not cold at all. Same temperature as the tap water. By November, the refrigerator started to get warm. Apparently, the evaporator fan motor had to be changed according to the technician who spent more than an hour on the phone with their technical advisor to diagnose the problem with the refrigerator. After a week, the refrigerator got fixed. Not only did the refrigerator started working again, even the water from the dispenser got finally cold, too. Now four months later, March 2016, the same problem: the fridge started to not get cold again. In addition to that, the ice would not come out from the ice dispenser and water from the water dispenser is not cold again. When my husband checked inside the door, the ice were all clumped together. They looked like they melted. And even the ice in the freezer bin looked the same. And on top of this, the refrigerator was making so much noise. The technician was just here again today.

This dishwasher is disappointing. Very noisy. Water consuming, and does not clean dishes properly. In addition not much options with timing settings. There are just few setting options and each take long time.

Despite always using the designated (he) detergents and trying many different brands in appropriate amounts, this washer always leaves an ugly white residue on clothes. This happens all the time, requiring whole loads of clothes to be rewashed, sometimes more than once. This defeats the whole purpose of conserving water, which is reflected in our water bill. We also placed the laundry room on the second floor to make it easier for me with my disabilities. I am constantly having to climb the stairs when the machine gets unbalanced in addition to the extra loads from the residue. I was very excited to purchase this machine. Unfortunately, these feelings didnt last long.

We started noticing pools of water on the floor on the left side of the freezer. We would then open up the drawer and it was covered in ice. The water was not noticed until the morning so it has caused damage to the floor and molding in our house that was built in 2012. I called the repair company that I used to have my Whirlpool oven fixed (broke twice). That is when the manager gave me the lowdown on what has been happening with this fridge. He told me to call Whirlpool and have them pay for the repair and part and to research online, that it is a design flaw with the freezer and the p-trap and draining under the ice maker being not efficient.I called Whirlpool and complained. All of my appliances are Whirlpool and I spoke to a Supervisor. They only would not agree to pay for the repair and only will pay for the part (which is only $27.00). This fridge is 15 months old and I am irate at the lack of customer loyalty from Whirlpool. They responded the exact same way when my oven broke a month out of warranty. I will never buy another Whirlpool appliance again, and would like buyers to be aware before they buy an almost $2,000 fridge.

Cabrio Washer WTW660SW2 - For 2 years I have been getting f1. When I talked to Whirlpool they said they were not aware of this problem. Now I have to pay to fix it. Looked online thousands are having the same problem.

I bought a new Whirlpool fridge that has been a piece of junk since the day I bought it. The minute the warranty expired. The thing broke down. The corporate service center was a joke. 15 min wait time just to get through. Then a runaround of misinformed referral numbers. Minimum charge $200/30 min just to have a service rep even look at it. And then $100/hour + parts after that. Highway robbery. My doctor doesn�€�t even charge me that much. I will never buy a piece of junk WP product ever again. Their customer service is rude and non-existent. The company does not stand behind its products. Don�€�t buy!

I purchased new appliances almost 1year ago to the date. I bought the glass top range with. convection oven. In convection mode, the fan cuts on and off intermittently during bake cycle. Friends who also have the same oven say their fan runs consistently in convection mode. Repairman came out and changed fan and control panel. Still runs intermittently. Apparently that is a feature of �€�some models�€�. Had I known it was not continuous convection, I would have purchased a less expensive model without convection feature. It takes longer to cook in that mode.

Front-loading does not do good job of rinsing. The Whirlpool Duet will not last longer than 2 years. Whirlpool recommends that owners purchase a new washer every 2 years. Whirlpool suggests owners purchase new clothes each week to avoid washing. Any owner would be required to quit their job in order to wash clothes. The Whirlpool Duet front-loader requires 12 hours per load. This means that only 2 loads can be washed in a 24-hour period. Each load requires 10 rinse cycles to remove suds.

We had Lowes install a Whirlpool model Nu40T121-403 natural gas water heater early October 2012. The temp controller went out in October of 2014. I replaced the controller myself at a cost of $30 for overnight UPS from the manufacturer, American Water Heater. The controller went out again almost exactly one year later and I again replaced it for the $30 shipping charge. In both instances the customer service person told me the malfunction was probably due to my not flushing the heater annually, causing a sediment buildup. The water to the heater not only flushed annually, but is filtered through a water softener and there was absolutely no evidence of sediment in the drain water or on the part of the control that is in the tank. Now it has stopped working a third time. I called Lowes about replacing it, but they only carry Whirlpool, so wont be buying a replacement from them.

Cabrio washer and dryer are not energy saver by any means! Have had the pair for almost 1 year and have spent at least 3 years of washing and drying time with these. What use to take 30 minutes to wash now takes at least 48 or more and the dryer has to be run twice on lots of loads to dry! The other thing is, with no water in the tub it really does not have a soak cycle to get really dirty stuff clean, so you wash things 2 or 3 times! Now I know why I see these washers and dryers like new in the used stores for $200 to $300. Thanks for the junk Whirlpool.

I had whirlpool microwave model # WMH32517AS-2 that came with my new home in March of 2013. In September of 2013, we noticed there were times that the microwave failed to warm the food or liquids (coffee) sometimes at all. Then we figured out that we could hear the noise it makes when it actually warms the food. So after a repair man came out and saw the issue of not warming up, he replaced many parts but within a day we experienced the same issue. Whirlpool had a different repair man come out and replace additional parts hoping it would fix the issue but unfortunately, it did not. Whirlpool said they would send another microwave to us in January of 2014 but now its April 2014 and nothing sent and I have a broken microwave in my house. Due to the length of time it has been, I had to submit this. We have also called customer service on 5 occasions (who have these call documented) and the person that was supposedly helping us and assigned to our case 7 times with no response. We have attempted to talk to a supervisor but were told that I could not, which is unusual. Its just frustrating that this is happening.

We built a new house less than 2 years ago that included maple hardwood floors and upgraded Whirlpool appliances. The ice maker jams frequently, fresh vegetables freeze despite raising the temperature to 45 degrees and 2 service calls that didnt fix this. The latest problem is the worst. Ice built up in the bottom of the refrigerator and leaked out destroying our solid maple flooring. They are coming out again to service the problem, but who is going to pay for our swollen cupped floors?

Very disappointed with this product as well as Whirlpools handling of the situation. I purchased this item 9/15. Its now 10/16 and the plastic that surrounds the glass on the shelves has cracked on 3 of the 4 shelves. The company will not replace because the warranty time has run out. The cost to replace and ship is around $500.00. Big disappointment.

Worst appliance of any kind that I have ever used. Has only on/off button, in effect. Wastes water. There is no option to change anything once cycle has begun. No soaking. Occasionally, the machine simply decides to stop and drain itself so that you can start all over again!! No idea how long cycle is. Nearly done? No idea. No matter what temp or how much detergent or how much water, the clothes are not clean. The lid locks and so there is no way to know whats going on. I suspect there is very little water during rinse cycle. All of the whirlpool appliances are similarly horrible. Washer is the WORST. Shame on you Made in America.

we bought a hotwater heater and it gets scalding hot set on the low setting, we had the gas valve replaced by a@e paid for by whirlpool. It still gets above 125 degrees,set on vacation with me using it all during the day.I have contacted them several times, they told me to let the hotwater run about 10 minutes everyday, or just turn the heater off and let it cool off. I bought a water heater to use not light the pilot everytime I need hot water.

I bought a Whirlpool Dishwasher, Model No. GU3600XTVY in July 2010 for $844.30. In August 2011, it failed to clean dishes. The repairman said it needed a new heating element and computer board which costs $319.92. Today, he installed the new parts and it still wont heat the water! Now he wants to take it in to the shop to check the wiring.My previous Dishwasher was a low quality builder-installed GE that lasted 16 years without repair. If we Americans accept that 1 year is an acceptable life span for consumer products, we will continue to have this type of trash sold to us. Made in America is now the product you dont want to buy.

I owned a Whirlpool Cabrio washing machine for 3 years (a two person household). The repairman just quoted $700 to repair a faulty center hub seal and bearing. This machine was not inexpensive. I expect more from a quality machine. A telephone call to Whirlpool resulted in two ten minute holds while being shuffled between representatives and each representative tried to sell me an extended warranty for another $289. Whirlpool should take full responsibility for this faulty product and not act like a telephone support center located in Eastern Europe. I am not pleased with this (lack of) resolution and do not plan to purchase another Whirlpool product.

I bought my Whirlpool dishwasher, model #WDF560SAFMO in Nov 2016 with a 2 year extended warranty. In Jan. 2021 it quit working, was told by repairman that the dishwasher needed a new pump. Of course, it is no longer under warranty. To replace the pump will cost almost as much as a new dishwasher.

In 2008, we purchased a Whirlpool Gas Water Heater from Lowes. Three years later the tank started leaking (this water heater had a 6-year warranty). Per Whirlpools instructions we were to return this one to Lowes for a refund (in hindsight we should have taken the money & went elsewhere to purchase a better brand!). As our plumber was removing the leaking heater we went to Lowes to purchase a new Whirlpool Water Heater upgrading to one with a 12-year warranty hoping that this one would last, it was advertised as the BEST one Lowes sells! After our plumber swapped out the heaters we returned the leaking water heater for our refund (remember this one had a 6-year warranty & only lasted 3 years).This past June (2015) our water heater stopped working, turns out the thermocouple went out which shuts the gas valve off. Called 5 plumbing companies in the Metro Phoenix area, not a single one would work on it! We researched the repair, called Whirlpool & was told that this water heater was out of warranty. Wait a minute! This one has a 12-year warranty & it is only 4 years old! Whirlpool told me that it is a replacement water heater so the warranty for this water heater is only 6 years (from the 2008 date of the purchase of the first water heater). It didnt matter that the replacement water heater was a different model & was more expensive than what was refunded to us. We replaced the thermocouple ourselves & got it going again. Last week it started leaking, called Whirlpool again got the runaround again, called a plumber who replaced it with a new Ruud for $1000.00 (Water heater + Labor).We went back to Lowes to try to get their help resolving this, the store manager said this was a Whirlpool warranty issue. We ended up taking the junk Whirlpool water heater to a recycling facility and getting $2.50 for it. Bottom LINE!! READ THE REVIEWS, THEY ARE TRUE!!! There was a class action lawsuit with a settlement of which I never received a notice for, I read about it online this summer, but it was too late to opt in. Dont waste your money on Whirlpool water heaters, no one will repair them, Lowes wont stand behind the products on their shelves, they get your money & hide behind the manufacturer & Whirlpool has very nice script to get you off of phone! Whirlpool used to be a trusted brand (do your research, I think they are the manufacturer for certain store brands! ). Our new Ruud water heater has a faster recovery than either of the Whirlpools that weve had; the drain valve is brass, not plastic like the whirlpool, it is overall a much higher quality.

Whirlpool Duet Steam Front Loading Washer Model #WFW9750WW01 - The washer is only 5 years old and sounds like the space shuttle landing while in the spin cycle. Cost to repair parts only will be $896.87. The bearings among other parts are shot. I will NEVER own another Whirlpool appliance under any circumstance. Angry is putting it lightly!!!

The oven works well. My complaint is that the glass door is very difficult to clean. Some kind of liquid got in between the panels and I cannot clean the glass without removing the oven door. Im afraid to remove the door as I may not be able to get it back on the oven. I have dirty glass I cant clean and that makes me unhappy. Otherwise the oven works just fine.

I have had my Whirlpool gold series dishwasher for approximately 10 years and it still does a great job washing my dishes. Recently, I found out if I forget to put a dish into it I would have to start the dishwasher all over again rather than it taking up where it left off. Also, the interior is badly stained and unable to clean it.

I have been using this brand for many years. My first washer lasted for 30 years..so I will stick with what I know is reliable. It is a great machine. Very simple. I dont need anything fancy. 3 different cycles to choose from.

My NEW Machine Top loader HUGE drum. Have problems with clothes not looking like they�€�ve even been washed, Spun so hard they are twisted all to heck. And white stuff - my oxy powder maybe? Not dissolved. My old machine was a Kenmore 30 yrs old. Thought I�€�d be able to trust whirlpool but not sure. Am I missing something in the loading process. Seems to read something bout not Covering the knob on the bottom. Is this true?

I had a Whirlpool dishwasher for year and it worked great, but the baskets were rusting. I decided Feb 2014 to purchase another Whirlpool dishwasher. It did not clear as well as my old dishwasher. The seller of the dishwasher stated it was our water or detergent. The water and detergent were the same. The only difference was the dishwasher. Day prior to changing the dishwasher, the dishes were clear and the day I changed the dishwasher, the dishes were not clean. November 2016, the main board has gone out. The part costs $148, plus the service call. I called Whirlpool. They stated they would sell me the part or would discount a new dishwasher. I think they should discount the part!!! Whirlpool makes most brands of dishwashers, so you cant change companies. Their quality is all you can get.

Phone calls took too long (30-45 mins each). Connection was bad. WHIRLPOOL APPLIANCES ARE **. Whirlpool appliance was poor quality, broke down and not fixable. Unable to find replacement dryer ANYWHERE that will match my existing washer stacking kit. The loyalty program discount is a joke.

For the last month, in order to wash dishes, we have to start the dishwasher normally. The water will begin to fill the tub and then stop and all the display lights go out. We push the cancel/drain button and the dishwasher empties the water in the tub. We again, push the desired wash cycle button just like the first time and the dishes wash normally. We have purchased at least two of this same type dishwasher with the utensil holder in the door from Whirlpool in the past, with great satisfaction.

Bought whirlpool Cabrio at Lowes. Would not complete spin cycle. Had Whirlpool Service Tech out. Seals were gone. Bearings shot. Rotor and stator from motor shot. Wanted over $500.00 to fix. Called Whirlpool and they did nothing. Spent $100.00 for the service call. Ive read all over the internet about similar issues. Never heard of 4-year old washer so badly damaged. Piece of garbage. Very unhappy and will avoid anything made by Whirlpool again.

I purchased my Whirlpool Cabrio H2Low from Sears 6 years ago. After numerous problems with clothes not getting clean (soap spots, stain transfers, etc) I learned the only setting I could use that actually cleaned was bulky with an extra rinse (so much for the energy efficiency). My first major repair was in the first year. Weve since had 3 more and the darn thing died again this morning. First the motherboard died and needed replacement, the drain pump failed, the door lock failed, and twice now it stopped spinning. At first I thought maybe I was just unlucky and bought a defective machine but repair sites are filled with reports of similar problems with these machines. I will never buy another Whirlpool product again.

The Cabrio model (WTW5640XWO) I purchased in March 2011 died within days of installation. I was given instructions to modify the hose placement which resulted in a flooded basement and ruined carpet. Problems continued during the first year; several service calls. The problem was always the same; it did not drain/spin leaving a mess of soggy wet clothes. It died a final death - the same problem a few months after the 1-year warranty expired. The repair people have been out four times since. The last time, a $70 repair lasted less than 3 weeks for a bad shifter - always the same problem. Whirlpool will do nothing except offer to send a repair team out for a flat fee of an additional $120 with no guarantee they would fix the problem or replace the lemon. This week this Cabrio will be heading to the landfill. Ive had enough. No more Whirlpool products for me ever.

Great fit and easy for kids to use. Has preset buttons for easy use. This oven is sharp looking. Very easy to clean. This oven was a great value for the money. I would recommend this microwave to anyone and family members.

Purchased range 10-26-12. Had 3 service calls first year. 1st time, it started. When service guy came a few months later, same problem. A new igniter was installed. 3rd time, another igniter was installed. My year warranty had run out but still had same problem. Asked for a new range, was rejected. Im afraid if burner is lit, had we try to start oven we are going to have explosion.

I purchased this microwave in September 2010. It was installed in a vacation home, so it has actually been used for less than one year. It has now stopped heating food for the fourth time. The previous problems miraculously fixed themselves after flipping the fuse for a few minutes. I guess I should have been suspicious at that point, but I figured maybe I had overheated something. But this time, the problem has not corrected itself. The Whirlpool representative that I spoke to, while very polite and personable, only scheduled a service call that will cost me $89.95 PLUS parts and labor. I asked her if other people had reported this same problem, since it had happened to me several times. She told me NO. I decided to do some research myself (yes, I know; I should have done this BEFORE I spent $578 on a worthless product) and found that many others have had the same problem, and that this is obviously a defect in the design of this unit. Unfortunately, I purchased the entire Whirlpool package because of a special rebate available at the time. Now, I am wondering if my other appliances will begin to break down in the near future. After reading about the experiences of others, I am calling to cancel the service visit. I will be removing the microwave from my kitchen and purchasing a new one. Whirlpool has lost a customer. I will NEVER purchase a Whirlpool product again.

Completely disgusted and angry with Whirlpool! We own a Cabrio and just after 1.5 years of owning it the stupid washer has broke down. It wont spin or rinse or wash! Pretty sure its the bearings as I have seen several peoples complaint about this same issue! I contacted Whirlpool to only be told that they only offer 1-year warranty and after that the consumer is out of luck. They only stand behind their products for 1 year and after that its on you! They refused to help me in any way including sending someone out to look at it! Im very upset and will never buy another product of theirs! They need a class action lawsuit brought against them!

I have an oven that is just under two years old - a Whirlpool. After less than a year, the sensor went out and had to be replaced. After less than one more year, the same thing has happened. They covered the first one, but wont help with labor or parts on this one. There is no user error. Its just a cheaply constructed oven.