Purchased a new Frigidaire Gallery Dishwasher. Leaked from Day 1. Frigidaire sent a serviceman to replace the door gaskets. Still leaks. Notified them that it was still leaking. Volunteer Appliance Service who was sent by Frigidaire gave us the run around for weeks then got rude when we could not be available when they wanted to come back to replace the same parts they had already replaced. So Volunteer refused to do the repair and called Frigidaire. So Frigidaire called us to let us know they had VOIDED the warranty on the month old dishwasher and said it would be another 3 weeks or month to have it repaired. They offered NO customer service to us - their customer and defended the rude and inefficient behavior of the repair company. We will never purchase a Frigidaire appliance again and would advise others to choose another brand.

Had fridge for three years, broke 5 times. Two different repair places came to fix it. Fresno was bad, Bakersfield was even worse. Bakersfield tech was great but said Frigidaire has a policy that they have to try to fix it even if it cant be fixed, it would take three attempts to try to fix it. The receptionist lost our or forgot our appointments as she chuckled, but thats another review at a later time. Now Frigidaire said it would take 4 attempt to fix it. Same error code on fridge, same parts repaired on fridge 4 times. I have emails from first manager stating 3 times, now today they say 4. Kind of funny, the story keeps changing. Frigidaire claims until cost-prohibitive - it cost me 1500 plus extended warranty 500 plus 300 for food that went bad over a three-week period for each repair to be completed. So Im out 2300 now, not sure what they deem cost-prohibitive.

On the first week my freezer was leaking air so the gasket had to be reglued. Now, less than a year later, the handle of the refrigerator broke off. I was told it is cosmetic only, since the food is being cooled and frozen, so I have to pay $46 to have a new handle shipped to me. It will take 7 to 10 days to get it; meanwhile, my nails are breaking trying to open it. This refrigerator is very noisy also.

I purchased this refrigerator in April of 2010, now 4 years later it has stopped working. Earlier this year I was concerned about temperature fluctuations but they always went back to normal in a few hours. I have dropped a can of soda in the refrigerator and it cracked the inside. The drawers have been very difficult to maneuver resulting in some breakage there also. Seems like very inferior materials used. The only advice I received was to place some tape over the crack. I have seen this recommendation in other comments regarding these refrigerators. Very unhappy overall with this product, cracking, breaking, temperature fluctuations and now a breakdown (BTW this happened the week before Christmas for which I was going to cook). I was unable to book a repair service during the holidays. I will call on Monday January 5th. Thank You for your time.

Lo compré en oferta así que el valor por lo que obtienes era justo y hace el trabajo. La iluminación LED mantiene los compartimentos bien iluminados. A veces hay que apagar el interruptor para restablecer el dispensador de hielo y siendo una nevera de puerta francesa se siente un poco incómodo ya que estamos acostumbrados a un lado a lado.

Frigidaire ES340 electric range giving F10 error after pressing bake. Broiler comes on instead and oven shuts off within 2 minutes. So far it shuts off when we press clear but Im not using oven anymore. With the complaints Ive read, we will probably look into replacing range ASAP. My husband and I both work and have latchkey kids and Id hate for the oven to come on and catch on fire when we are away.

Compré mi lavadora y secadora hace 2 años. Siempre he sido un fan de Frigidaire. De hecho, tengo una estufa y una nevera que son Frigidaire y funcionan bien. Sin embargo, el elemento de calefacción de nuestra secadora se quemó y ya no funciona. Llamé a Frigidaire. No pudieron ayudarnos. Nos pide que llamemos a un técnico. Ahora el servicio de reparación nos costará cerca de 400$. Es una broma total, compramos estos hace 2 años cerca de 2500 $ y ahora tengo que poner 400 $ para la reparación. Tengo un recién nacido de 3 semanas y tenemos un montón de ropa para lavar y atascado debatiendo sobre qué hacer. Es triste pero Frigidaire ha perdido un cliente fiel. Yo era un gran creyente pero ya no. Nunca más compraré Frigidaire y mis amigos y familiares se enterarán de esto. Mal servicio al cliente y productos.

Mi cocina eléctrica tiene menos de dos años. Después de hacer una autolimpieza el horno deja de funcionar. La reparación me costó la friolera de 352,15 dólares para reemplazar el panel de control (EOC y superposición). El técnico de servicio admite que en estos modelos los relés comienzan a formar arcos y se queman rutinariamente después de un ciclo de autolimpieza. Si esto ocurriera con un coche, sería retirado del mercado, pero nosotros, los compradores de electrodomésticos, tenemos que soportar este tipo de tonterías. No es justo. ¿Y este modelo está recomendado por Consumer Reports? ¡Oh puhleese!

Frigidaire oven model FFEF3048LSF - Bought new 3 threes ago. Had to replace circuit board because oven was not either getting hot enough or got too hot (would not maintain proper temperature). There were melted pieces of plastic attached to circuit board. We will never buy Frigidaire again.

Compramos un paquete de cocina Frigidaire nuevo en Menards. La garantía de Frigidaire no cubre nada comprado después del primer año. Nada más sacarlo de la caja tuvimos una grieta en nuestro primer lavavajillas, pero no nos dimos cuenta hasta que hicimos unas cuantas cargas y se filtró agua por todo el suelo y el subsuelo. Frigidaire nos envió un nuevo lavavajillas, pero tuvimos que pagar el cargo adicional de instalación. Un año más tarde, el cristal interior de la puerta del horno explotó sin razón aparente. Estábamos horneando patatas en el horno cuando el cristal interior explotó. Horneamos quizás una vez al mes. Este horno apenas se había utilizado cuando ocurrió esto. Las empresas de reparación de electrodomésticos cotizan entre 300 y 400 dólares por esta reparación. Dos de nuestros cuatro electrodomésticos han fallado en menos de 2 años. Muy insatisfecho. La señora del teléfono tuvo el descaro de decirme para eso están las garantías extendidas. Fue grosera y condescendiente. Definitivamente no volveré a comprar frigidaire.

I purchased a custom size Frigidaire cook top stove, and paid over 1200.00. After just 4 years of minimal use, the oven heat was measured 110 degrees colder than the usual 350. The repair man had to send it out for repairs and it will cost over 400.00 to fix it. I called and left messages at the customer service department, all to no avail. I dont expect to have it fixed for free since it is 4 years old and not 3, however I thought Frigidaire was a reputable company who would like to stand by their products. The run around I received was unheard of and I maintained civility at all times. I am very disappointed with Frigidaire, will never buy another product or recommend them to anyone.

I have a brand new Frigidaire refrigerator that isnt working properly and is still under warranty. It has been repaired THREE times with different parts. I havent been able to adequately store food for over a month. Their customer service is HORRENDOUS!!! I cant seem to get anywhere and now they have scheduled yet another visit from a technician. I have waited at home 5 times now. As soon as they fix this, I am getting rid of the refrigerator and buying another (NOT FRIGIDAIRE). Horrible product.

Esta cocina vino con la casa que compré hace 3 meses. No sé la edad del electrodoméstico, pero es lento y cuestiono la precisión de los ajustes. Es adecuado por ahora, probablemente no compraría esta marca en el futuro.

Tienen un precio razonable y hacen un trabajo fantástico de limpieza y secado. Lavadora y secadora de carga frontal - las tengo desde hace 5 años y no he tenido ningún problema ni he tenido que llamar al servicio técnico. Son fáciles de usar y consumen una cantidad mínima de agua y electricidad. No me gusta pagar mucho dinero para comprar un producto cuando hay modelos más baratos con las mismas características. Odio las fugas en las lavadoras en el pasado. Necesito un producto de larga duración. Las máquinas son fiables, eficientes, ahorran dinero y hacen un gran trabajo. Frigidaire hace una buena máquina.

Purchased a Frigidaire refrigerator from Lowes in April 2016. Since then we have had the repairman out five times. First three times fridge made loud clicking noises, still does, was told it was normal even though we know better. Now for two times in a week, freezer went out. We are out $250 in food and no one cares. All he did was put a Styrofoam piece in fridge to regulate air, worked for less than a week. Got home from food shopping freezer is thawed out again. Cannot come out till Monday. We are told Frigidaire knows this model is a lemon but they continue to sell them as we are told because they have a warehouse full of them. Why would Lowes continue to sell these models knowing they are bad? Whatever happened to standing behind your product? I guess making money selling bad products is Frigidaires way of doing business these days... Buyer be warned.

We purchased Frigidaire microwave/oven combination and had it installed in February 2014. After 2 weeks, the microwave door stopped working properly and shortly thereafter, the microwave stopped working. After two visits by service personnel spaced out over several weeks, and multiple replacement parts, the microwave is now working (as of May 14). Frigidaire unwilling to replace what is obviously a defective unit.

El Frigidaire Gallery (side by side con congelador en la parte inferior) se compró hace cuatro años, hemos tenido el reparador en mi casa para las reparaciones en un promedio de dos veces al año. Ahora, el desagüe está tapado, el reparador aconsejó que este problema es común en este tipo de congelador (en la parte inferior). Hemos pedido que nos devuelvan este trasto. Tampoco lo aceptan. RECOMENDACIÓN -- comprar un congelador refrigerador BÁSICO. El programa de servicio extendido es imprescindible.

In January/February of 2016 I bought a brand new unit from this despicable company Frigidaire. Keep in mind when I buy a refrigerator I intend for it to last at least 4 to 5 years before it starts to give problems unless there is a natural disaster. Earthquake, storm, etc... in less than 9 moths the fridge light doesnt work. I went to numerous stores to get a light bulb thinking that the light bulb in the fridge blew out. Home Depot, Lowe�€�s, Orchard, etc�€� 7 different light bulbs were purchased and tested on the fridge yet none of them worked, I went as far as going back to Lowe�€�s and getting the light bulb that was used in the model on the floor and tested it, that didnt work either. Later that day I called Frigidaire customer support and got the most rudest, ignorant, discussing person on the phone. While shes babbling on and on about how it is my fault and how the company she works for is sooooo great Im trying to tell her that theres no way in hell that I could have done anything to the fridge if the unit is working and cooling things. I explain to her that is a self defrost fridge and that there are only 2 people in the household. I hung up refusing to get yelled at by someone who won�€�t listen to anything I have to say. Around 15 min after I had hung up I went to the fridge (with my flashlight) to get some lemonade. As soon as the grub on my right pinky finger touched the fridge door handle it detached from the fridge. I sat there next to the door handle thinking to myself well this is complete madness. The light bulb doesnt work and the fridge handle is not latched correctly. This company really needs to start manufacturing decent unit. Mark my words, NEVER WASTE YOUR HARD EARNED MONEY ON THE CRAP FRIGIDAIRE SUPPLIES TO YOU... PS. waiting for my 3rd repair guy to show up on Friday. Let�€�s see how that goes.

Tanto las bobs de mi cocina como el mango de mi microondas se están marchitando después de sólo 6 meses. La compañía no hizo nada para ayudar a reemplazarlos durante la garantía. Ambos son de plástico y no son de alta calidad en absoluto. No he ampliado la garantía por este motivo:

First issue at 3 mths- screws were not tightened from the factory inside the dryer properly which came loose and fell inside the unit causing the heating element to seize. (Took 3 weeks to repair this issue). Second issue- 3 mths later- Belt for the dryer broke, washer not spinning or draining. Belt was replaced, but technician replaced a motor control sensor on washer which did not fix the problem. Frigidaire will not yet replace our unit and is ordering 5 MORE PARTS to fix the washer!!I have asked multiple times if we can have a replacement unit since the machine is intrinsically faulty! And I am told that there will be no placement of our unit until the TECH dept deems it unrepairable, which the technician that worked on the unit is saying that he feels its unrepairable. This has taken 6 weeks now and Im still without a washer! Not to mention the trips to the laundromat, the time off of work I have taken to be home for the repairman. This has been an absolute nightmare. I cannot believe that a company would not stand behind their product and treat a customer this way. I will NEVER buy Frigidaire products again!

Frigidaire apparently is one the few manufacturers that wants to deal directly with purchasers of their products. You wouldnt think so today after their service representative wouldnt let me speak to his manager and hung up on me. I bought a refrigerator one month ago from a store in Vaughan. It arrived defective from Frigidaire. They scratched my hardwood, my brand new white rug had black marks on and my walls were damaged. Fixable, but annoying nonetheless. The same day the fridge was delivered, I sent a video to the delivery department, who sent it to Frigidaire, showing the problems/defects. Someone was supposed to get back to us within a few days. A few weeks later, there was still no call from anyone, no follow up. After a total of six calls, waiting 20+ minutes each time for someone to pick up, getting constantly passed off and their CSRs passing the buck back onto us to follow up with them once again if we dont hear back, we finally got a technician out to look at the refrigerator, almost one month later. Repair guy stayed for less than 5 minutes and told us the unit was non-repairable. I called Frigidaire again, waited for another 20+ minutes, and spoke to Rodney, who put me on a long hold. He kept switching off his mic while I was trying to explain what happened. He clearly wasnt interested in helping at all so I asked to speak to a manager instead. He said no. A few times he refused. I asked why and he said because. Then he pretended he couldnt hear me asking and hung up on me. This experience really left a terrible taste in my mouth. People, if you need to buy appliances, rethink choosing Frigidaire. Do your research and try to choose a manufacturer that wont treat you like total garbage after you spend thousands on their product.

Directly from their site to entice you to buy this warranty are these statements: Enjoy the peace of mind that only Frigidaire can guarantee. No one knows your product better than we do. And no other company is better equipped to provide the specialized parts and service you may need or to replace your product entirely! So invest now in the best possible protection with a Service Contract. And we guarantee to stand behind you and your product for as long as you own your coverage.There was no peace of mind when day after day we didnt know when wed finally have a washer. On the 5th call on 5-15-17 we were told our parts were ordered and again told to contact SoCal Tech. They said they ordered from Marcone and finally gave a tracking number. The replace your product entirely would have been a better option and was part of what was enticing about the warranty, definitely not fulfilled.Up to three full years of freedom from costly repair bills. Whether you choose a one, two, or three year Service Contract, well pay for all covered repairs needed to keep your product in peak operating condition. And that means no surprises to your budget. HUGE surprise to our budget of money and time to have to go to a laundromat which was 14.5 miles away and cost $60 for 20 loads a week for 9 people just to maintain laundry, not even basic bedding and such. A month of no product in peak operating condition.A brand new product, if needed. Its true. Our replacement coverage entitles you to a brand new major appliance with comparable features if yours cant be fixed, or if it simply makes more sense to replace it. Over a month and $1200 to fix a washer we bought for $600 in 2009 would warrant that it simply makes more sense to replace it instead of inconvenience the customer for so long.Convenient, in-home service with a toll-free call, Reliable service is only a phone call away when you own a Frigidaire Service Contract. And the call is always toll-free. True you can call from anywhere but expect to wait and be told to call somewhere else that may not be an actual number like we were given to SoCal Tech. On our 6th call to Frigidaire we talked with Supervisor Tiffany at ** and she apologized and could not do anything or give us any actual contact info for anyone who actually had the power to make this right. She gave us the mailing address for Alan ** who she said was the corporate executive. We have written him a letter.Top-quality repairs by Frigidaire factory-trained experts. You wouldnt want just anyone to service your valuable Frigidaire product. Thats why we use trustworthy professionals who have been trained extensively on Frigidaire models just like yours. True, the quality of the final repair is good, but dont expect answers from the service company SoCal Tech or Frigidaire in the month it takes to get there. Quick access to the correct replacement parts. Forget about inferior parts being used on your product or long, unnecessary waiting for a special component. We maintain an ample supply of quality components designed specifically for your Frigidaire model to ensure we can have it running like new again in no time.Frigidaires idea of no time is definitely different than ours for a family of 9 after a very long, unnecessary waiting of 30 days. Not quick access at all. Our Money-Back Guarantee. If you are ever dissatisfied with the quality of protection you receive, you may have a complete refund of the unused portion of your Service Contract, less claims paid no questions asked. Of course there is nothing left to refund after such a costly repair.Our goal is to keep you a satisfied customer for life. So well do everything we can to make certain you are thrilled with your product and our services. Call 1-866-386-5286 today to take advantage of this exceptional offer. If you are not satisfied dont expect anyone you can personally talk with to have the power to make it right as evidenced by our 7 documented phone calls and finally a Supervisor who only had the power to give us a mailing address and a name.

He tenido la estufa Frigidaire durante 3 años andamp; Me encanta. ¡Todas las características son grandes! ¡El ciclo de limpieza hace un gran trabajo! Si se derrama algo, no gotea en cualquier lugar andamp; es fácil de limpiar. Hay dos ciclos de limpieza diferentes. Uno es el vapor andamp; la otra la limpieza de calor.

We remodeled a year ago & I deeply regret not reading these reviews prior to buying the complete set of Frigidaire Gallery appliances. Refrigerator - French door - side by side: Ice maker has not worked properly since we have had the Refrigerator. Completely stopped making ice - technician has been out twice - extended delay time in getting parts. Noisiest Refrigerator we have ever had. Now the replacement water filter ($45) will not click into place & neither will the old one. Dishwasher: Again very noisy. Stays stuck in cycle - technician out twice. Doesnt clean as well as previous dishwashers. Serious quality issues. I will not buy Frigidaire products again.

I purchased a Frigidaire refrigerator 2 weeks ago. From the moment I plugged it in it started making loud sounds from the coolant pump. Ever hear whales under water? Followed by knocking sounds like somebody knocking on your door. I thought maybe a couple days would help get the coolant circulating & the sounds would diminish. They did not. After contacting Frigidaire Customer Service they informed me I could call out a repair service & if they did not find anything wrong I would be charged for the call. Since the unit does do what its supposed to what would there be to fix, sounds? So I tried to return it to the store only to be 7 days too late for returns after only 2 weeks! I gambled on Frigidaire & lost! $500 is not easy to come by! DO NOT BUY FRIGIDAIRE!

We had our unit delivered in our drive way sitting on two broken pallets barely able to stand on their own. If I didn�€�t get them pulled inside my garage the wind would have taken them over. Needless to say the fridge does not work at all. Is almost November. The repair guy has been here twice to twice replacing parts with no luck. Basically I am screwed is what it sounds like. I have no way to eat and feed my family and keep their medications cool. I have tried several times calling and I get put on hold and eventually they hang up on me. I demand a new fridge. Not waiting more months for parts and continued efforts to get this piece of crap to work.

The temperature of my Frigidaire french-door refrigerator went up to 55F after less than 5 years of regular usage and it stayed at high temp between 44-55F. I called to schedule an appointment for diagnosis, the associate immediately charged me $99 over the phone for the appointment. Later, I changed my mind and decided to buy a new fridge during Black Friday sale, so I called to cancel my appointment on 12/1/2021. 2 weeks later I didnt see refund and called to follow up. Guess what? They did cancel my appointment but they DID NOT process the refund. After that, I had to call many times to follow up my refund, last call was on 12/27/2021. 1+ month later into 2022, Im still waiting for my refund. Good luck if you are dealing with Frigidaire.

Compré mi combinación de lavadora y secadora Frigidaire hace 30 años y con el uso diario no ha tenido absolutamente ninguna reparación. Acabo de terminar mi tercera carga hoy y sigo esperando que se rompa algo, pero nunca lo hace. La ropa sale limpia y la secadora es rápida y eficiente. Sólo compraré Frigidaire en el futuro, a menos que, por supuesto, esté en un hogar de ancianos.

Compré una lavadora de carga frontal Frigidaire, y han tenido problemas desde el principio, por lo que había conseguido una garantía extendida a través de Frigidaire, y han tenido un problema tras otro (servicio al menos 7 veces en 3 1,2 años), y dijo de un gerente en el servicio al cliente Jennifer que no sólo no va a reemplazar este limón de una lavadora, pero no son responsables de los hombres de servicio horrible que envían a mi casa, El primero de ellos, el General Key Stone, intentó mentir y decir que era algo que yo había puesto en mi lavadora lo que estaba causando el problema a la compañía, pero me dijo lo contrario, y me enteré por otro hombre de servicio que simplemente mintió porque era una pieza difícil de conseguir que tenía que reemplazar, y luego ese hombre de servicio que volvió varias veces golpeó una válvula y causó que mi sótano se inundara un poco con esta agua oxidada de una vieja tubería que no estaba siendo utilizada, y toallas nuevas se arruinaron, junto con una alfombra. También hay que esperar a que los técnicos vengan, (y se toman la licencia del trabajo en estos días, y pagar para que se limpie mientras se espera), y luego esperar por lo menos una semana o 2 o 3 para las piezas, y luego otra semana para la reparación Apt. Esta empresa no es de ninguna ayuda. No compre nada de Frigidaire incluyendo cualquier contrato de servicio. Es mejor comprar una máquina nueva de una buena compañía como Whirlpool. No volveré a comprar nada de Frigidaire.

¡La máquina vale el precio, es muy silenciosa y hace un muy buen trabajo limpiando los platos! Se lo recomiendo a todo el mundo. Compradla porque vais a disfrutarla y a obtener una buena oferta por vuestro dinero.

My new appliance is less than two years old with very little use. As it is only my husband and I in the household, the dishwasher was used very little. I used it frequently in the last two weeks because of houseguests and it stopped working! Researched online and saw numerous complaints about the same issue, which seems to be a design fault. Although the representative was nice, she offered no help unless I bought a extended warranty. I paid $3000 for all new, all Frigidaire appliances. I do not want an additional service agreement. I want a company that stands behind their product, which obviously Frigidaire does not do. I will not pay over $100 for a new part and no telling what for a repair call. I will purchase a new appliance and it will not be Frigidaire. My son is going to purchase new appliances on Black Friday for a kitchen remodel. You can bet it will not be Frigidaire!!

Electronic control to Frigidaire Dishwasher model PLDB998CCO, part 154445803 has been discontinued with no compatible parts listed. My dishwasher is 9 years old and needs an electronic control. I called Frigidaire who could offer no help or guidance. Now, I must replace a dishwasher because a company decided to stop making a necessary part. This should be considered criminal.

Wow, where do I start? Six years ago, we renovated a house and bought all new appliances. Lowes was having a sale on Frigidaire, so we chose all Frigidaire appliances (refrigerator, range, microwave, dishwasher, washer and dryer). Almost immediately, we had a strange issue with the refrigerator. If you put items, i.e., sodas, on the bottom shelf, you cant open one of the crisper drawers. The weight of the sodas pushes down and prevents the drawer from sliding. Very poor design.About a year after the purchase, the dishwasher stopped working. We called out the repairman and the motor had gone bad. He said there was a series of motors that were bad and Frigidaire replaced the part for free but we still had to pay for labor. Also, it takes a long time for the stove to preheat. It takes 20 minutes to pre-heat to cook a pizza for 20 minutes. It is quicker to have a pizza delivered!Year three, the dryer stopped working. The main circuit board was burnt up. We were told it was not worth fixing and we had to buy another dryer. (We did not buy a Frigidaire). Now we are on year six. The clear coating that stops fingerprints on the stainless steel is wearing off both the microwave and refrigerator. This looks terrible. So, when we spend $3000 on appliances, we expect them to last more than 6 years. We are now faced with the thought that we will have to replace everything again. Poor design, unreliable, poor longevity, and looks terrible after a few years. We will never buy another Frigidaire product.

I have a Frigidaire refrigerator that I purchased a few years ago model number frt18qrhw. This refrigerator has been nothing but trouble. I had the compressor changed and I always had water inside the fridge. The last time I had someone come to fix it, he found a wrapping that was not removed from behind the coil had worked its way down and blocked the drain hole therefore the water could not run into the cup and down the drain and it was coming inside the fridge. Someone forgot to take that piece of wrapper out when they installed the coil. I am very disappointed with Frigidaire and I will never buy another product made by them. I kept the piece of wrapping that I removed from the freezer for proof.

Three years ago I had to buy a fridge, stove, microwave, and dishwasher. All were gallery models except the stove which was a professional, 5-burner, convection oven professional. One month after the warranty ended the dishwasher started to have problems. I have had three repair calls on it and two repair calls on the fridge within the three years that I have had them. About a year ago, the control panel on the stove started to act up. Pressing the pads became harder and finally one ring would not work. Then the oven controls started to malfunction. Numbers for the temp and time wont work. Try and enter 450 degrees and all I can get, at present, is 397. Now I am told that I need a new control panel for about $250-350 plus service charge. WHAT A RIP-OFF!

My wife worked and saved for a LONG time because she wanted to upgrade the kitchen. Once she felt she had saved up enough, she went shopping for a houseful of appliances. She liked the Frigidaire Gallery line and the Affinity washer and dryer. In October of 2010, we took delivery of stainless gas range, microwave, dishwasher and refrigerator along with new washer and dryer. The only good thing to be said about Frigidaire is the smudge-proof stainless is the real deal. Too bad its not worth the aggravation. I would rather clean the front of the fridge every day, than deal with this brand ever again.We have paid for extended service contracts on all of the appliances since 2010 and with good reason. The washer has been repaired at least 8 times. It also stinks inside quite often. There was a class action suit for this and all you get is a check for $50. We used it to buy vinegar to clean it periodically (the only thing that works). Dryer has been repaired at least 3 times, if not more. Dishwasher repaired once. Gas range did a weird thing where if you tried to light one burner, all the igniters would fire up. That took time for parts, but it was otherwise usable.The refrigerator, where to begin??? Constant noise and malfunctions with the ice maker. Also, it would never stop making ice, even after the ice bin was full. After five repairs, my wife convinced someone in customer service it was time to replace the fridge. Fridge number two had the same issue with the ice maker, it would never stop making ice. You know the bin is too full when water drips from the ice dispenser. In 2014, we moved and washer, dryer and fridge #2 came with us. My wife likes her appliances to match, so she bought a new Gallery gas range, microwave and dishwasher.Fridge #2 didnt make it far into 2015. Ice maker stopped making ice. Deemed un-repairable, enter fridge number 3. Fridge #3 also has the issue with never stopping ice production. The icemaker was replaced (they finally re-engineered it so they didnt have to bring you a new fridge every time the ice maker quit). #3 is a little noisier than 1 and 2, but tolerable. Also, the replacement ice maker never stops making ice... Two cubic foot microwave deemed un-repairable after just 2 years. They agreed to replace it, but they dont make a 2.0 anymore, we could get a 1.75 cubic foot. Ok, but that unit is cheaper than the one its replacing, are we getting money back? You guessed it, no. They will add 3 months to the original warranty - TAKE IT, YOULL NEED IT!!! We were without a microwave for six weeks while waiting for Frigidaire and Lowes to communicate with one another.As I am typing this, its been almost a week since weve been able to use the gas range after it filled our home with gas. The nice man from the gas company put a DANGER tag on it and shut the gas supply to it. Frigidaire service said someone would be out the next day to look at it, but weve been down that road many, many times and we knew no one would be out the next day. Called the service company and, sure enough, earliest appointment was two weeks out. Call Frigidaire back and said we cant be without a range for two weeks. They said they would escalate to scheduling team, I said, You need to authorize a replacement now. No, we only escalate. I need to talk to a manager. Get Angela on the phone, shes like a parrot and says the same things over and over again. She promised a call back with status the next day, never heard from her again. Called her and left messages twice, no response.If you are reading this and am wondering if my wife and I would recommend Frigidaire appliances... Wed ask you why would you want to do that to yourself? If you just have to have smudge-proof stainless, never be without the extended contracts. Never. Customer service has only gotten worse over the past eight years and my wife is truly regretting the decision to go with Frigidaire.

Compramos nuestro horno deslizante en 2010. Funciona bien. La placa frontal del panel de control se está deslaminando y tiene un aspecto antiestético. Lamentablemente, la placa frontal viene sólo como parte del conjunto del panel de control que cuesta $378. Me puse en contacto con Frigidaire en línea y pregunté si la placa frontal se podía obtener por separado y, o si había alguna ayuda financiera que pudieran proporcionar. Su correo electrónico rechazó cualquier ayuda financiera para la reparación debido a que la estufa estaba fuera de garantía e ignoró mi pregunta sobre la obtención de la placa frontal necesaria. Me sugirieron que me pusiera en contacto con el servicio de atención al cliente, lo que hice, y me reiteraron que no se podía hacer nada para ayudarme con mi problema, aparte de comprar el panel de control por 378 dólares. Además, el número de teléfono del servicio de atención al cliente proporcionado en el correo electrónico era un sistema automatizado que te dirige a un taller de reparación en función de tu código postal. Finalmente encontré un número de servicio al cliente de Electrolux (888-696-3744) al que llamé.

Compramos este modelo de Frigidaire hace unos años cuando el anterior dejó de funcionar. Me gustan los productos Frigidaire, normalmente están bien hechos y son fiables y duran años. El frigorífico en sí funciona bien, me gustaría que no tuviera estantes de cristal y que fuera un poco más grande, pero era todo lo que nos podíamos permitir con nuestro presupuesto. Ya hemos tenido que cambiar el tirador de la puerta, tiene un punto débil cerca de su soporte superior. Mientras que su sirve bien de otra manera, sólo deseo wed sido capaz de comprar un modelo de mayor calidad.

En mayo de 2013 compré un frigorífico Frigidaire Gallery side by side, modelo FGHC2331PF7. Recientemente he notado óxido en la parte trasera de la unidad junto a la máquina de hielo. Cuando investigué este problema descubrí que Frigidaire ha estado al tanto de este problema ya que la unidad no tiene suficiente aislamiento. Me puse en contacto con el servicio de atención al cliente. Después de una semana de correos electrónicos y de proporcionar toda la información solicitada, el representante me hizo creer que Frigidaire se encargaría de este problema y que tenía que proporcionar mis fechas disponibles para que un técnico pudiera diagnosticar y reparar el aparato. Ahora me dicen que no se encargarán de este problema y que estoy por mi cuenta. TENGA CUIDADO e investigue cualquier producto Frigidaire que compre porque incluso cuando son conscientes de un problema no se harán cargo de él.

El mío no es tan malo como el de los demás, y espero que esto no sea una indicación de lo que me espera con la compra de todos mis electrodomésticos. Compramos en línea a través de Lowes en Dayton, TN. Mis instaladores fueron a instalar nuestro microondas Frigidaire y no había ninguna placa de soporte de pared, ni instrucciones ni tornillos. Tampoco había manuales. Mi lavavajillas Frigidaire no tenía aislamiento y de nuevo sin manual. La estufa no tenía enchufe y NO había ninguna indicación de que tuviéramos que comprar también uno. Mis instaladores consiguieron instalar todo, pero les llevó 5 horas, sobre todo para averiguar cómo instalar el microondas.

I made a purchase for an Affinity washing machine from Best Buy in Columbus Georgia on 1/29/2010. September of last year, after only 9 months of use of my washer, it broke, and had to be repaired. I was told at that time, that the piece required to fix my washer was very costly, and that my washer would have to be taken apart and reassembled. That part that needed to be replaced, I believe was something called, a drain pump. Because my washer broke within a year of purchase, it was, at this time, covered by warranty. October 14th of this year, 2011, my washer began to have the same problem it did the year prior. I called you all, and was told that the piece required to fix this problem, yet again, was very costly but that you all would cover the cost of the piece, and not the service fee, and repair fee, because I was no longer under warranty. This meant that I would be responsible for paying up to $270 to repairing it and $70 charge just to come out and assess the problem. Unfortunately, having a family of five that includes a service member and infant, I could not afford to pay over half the cost of what I paid for my washer, simply to have someone come out and fix the same issue, that I had a year earlier, less than 9 months after the date of purchase. I had to make a decision to either spend nearly $300, and risk having the same issue again, or purchase a new washer that I could rely on. I went with option number two, and spent money that we didnt have on a new more reliable washer. I am a very displeased customer, and have been greatly inconvenienced. I hope that you all can provide me with some type of solution so that I may continue to be a loyal Frigidaire customer.The only response i received was, we apologize that you had that issue with your appliance. Unfortunately, the parts concession to assist with the parts to repair the appliance, was the only way we could have assisted you with your appliance. We are unable to assist you any further.

We purchased our stove on 7/29/21 and it was delivered and installed by 8/12/21. Used twice and the control panel shut off when I was using the air fryer! So far two service calls have been made and the stove is still not fixed. First service call was on 9/13. Technician didnt have parts and they needed to be ordered. Second time he came on 10/4, replaced the parts and it still didnt work. He suggested we talk to the electrician that did the wiring. Our electrician came out today and everything was good with the electric to the stove. SOOOO, I had to call Frigidaire again to schedule another service call. Its absolutely impossible to get through to customer service and when I did, I asked to speak with a manager and she hung up on me! So I called back and waited on hold again only to be told that the stove will not be replaced until deemed unrepairable! Again, I asked to speak with management and told, I would get a call back in 1-2 days. My next appointment to have the technician come to the house is 10/14!!! Its 10/5/21 and I still have no resolution for my $1800 oven! We basically got a lemon and Frigidaire isnt willing to step up and honor their commitment to good service.

Frigidaire Refrigerator Prof SXS - Never Again. Worst purchase ever made! This was a lemon from the get go but Frigidaire does not replace - they just continue to put on bandages. Every year since I have owned this piece of junk I have had to have it serviced at least once a year. I have paid over $600 for extended warranties thinking that eventually everything would be fixed. Boy was I wrong. Now it is leaking water (not from ice or water dispenser) but randomly down the right side of the unit even with the water spigot to the frig turned off. Two service calls later they still dont know whats wrong and in the mean time I have warped hardware floors (2nd time this frig has leaked) and no resolution. The only thing this refrigerator is good is displaying magnets. Once this years warranty runs out, this frig it out of here... and no more Frigidaire/Electrolux for me!

Microwave beeps 3x then again, and again. I know its done. Also, waited to after installation before removing blue plastic, ripple in door. Appliance store notified and claimed would replace door. Been over a month now. Ice-maker makes large cubes that get stuck in chute before releasing all at once. Dishwasher, soap remains in door, switched to powder. A little better. I like the stove.

We purchased a home with Frigidaire Professional Series made by Electrolux. I called Frigidaire to register my products, gave them all the model and serial numbers on a dishwasher, micro/oven, dishwasher, fridge and cooktop in the first day of taking possession. The microwave stopped working 3 weeks after taking possession. Called Frigidaire and was advised we had no warranty. This was a repeated request by me and was told the same thing, no warranty. In the meantime our dishwasher of 4 months leaked out onto the hardwood floor, causing damage. I again called Frigidaire and conveyed my observations on performance and poor quality... Stating the microwave hasnt worked since week 3 of taking possession. The oven spikes in heat or doesnt cook in the allowed time in other ovens and that the dishwasher only worked on one setting and leaked 4 months within use. It leaked on a Saturday and Frigidaire does not provide after hours service. On Feb. 2/2015 I called and asked them to reimburse us for the new dishwasher and the cost of repairing our floor. To which they said No. Finally we were asked for our purchase contact on our home and the receipt for the new dishwasher (we did not purchase their product). We were then asked to produce the purchase agreement, a copy of the service call for the dishwasher and the receipt for the newly purchased dishwasher. Customer service then back dated our warranty to April 11/14. They then, wanted the virtual information that was stuck on the dishwasher. Since we had no warranty as we had it recycled, never to be used for another to suffer damages as we did. Because we could not produce the sticker, we offered the warranty card with all the information and the user manual with the same on it. This was not acceptable to them. We forwarded the service report which clearly states the reasons that this serviceman could not and would not in good conscience repair it as it was poor quality could not guarantee it would not leak again. He told us it would cost us more to try to repair it than it actually cost and we should get a new one. We have not been reimbursed the cost of every appliance, which is all of the Frigidaire Professional Series. When I say all, I mean everything in our kitchen has broken down. Since our dealings with this company and their poor quality products, we have been forced to replace it all. Customer service agents are not diligent in executing customer expectations, nor do they respect you enough to make notations such, as your name and address and simple tasks like registrations. The service company they have hired to do the repair to the micro/oven ordered the wrong part and it has now been almost 3 months and we are still waiting. Have any of you ever figured out how much you pay for your appliances when it gets lumped in with your mortgage? I would never recommend this companies products, nor will I buy them and should I purchase another home, Frigidaire/Electrolux are a deal breaker!

Less than 3 months old Frigidaire Professional microwave stopped working. It is 7 weeks now without a microwave, looking at another 3 weeks before parts are possibly available. Frigidaire will only replace parts.

I purchased a French door refrigerator 8 months ago. The bottom door shelf broke off after 5 months. I ordered a new one. It took 6 weeks to get it. It arrived in a book with most of the chef in wrapped in a plastic bags. The end had broken off and was laying on top of the bag. Yes, the obviously dropped and broke the shelf in packaging and shipped the broken shelf anyway. I called to return the shelf. Their policy is that the customer has to buy a 2nd shelf, and they will credit your account for the first. Well, that was 6 weeks ago. I have not received credit for the broken shelf and the new shelf has not been shipped. I�€�ve made 2 attempts to find out when the shelf will be shipped, and no one seems to know. They were however able to take my money twice. I will be buying the rest of my appliances from a more reputable company.

Bought at Best Buy whole package... fridge,stove, microwave, dishwasher. I thought I was buying the best of the best. However not long after, I bought everything. About 4 months into using the fridge, the temps went wacko!!! Currently fridge temp is 63 and freezer is -30. We lost like $200-$300 worth of food. No help from customer service... Its been almost 2 weeks now and finally service guys coming today. However I have no hope as reading These reviews makes me think this is my first problem but not the LAST... Im so sad and disappointed... This is the worst buy I have ever made.

Today was the 2nd time my microwave has been repaired since purchasing it in 2008. We also purchased a dishwasher and a smooth top slide in range. The door on the range has a stain in between the glass and cant get it out. The warming drawer door will not close properly unless you pick it up and then push. The dishwasher has leaked water and moisture is coming from the top and ruining my counter. The digital board went out on it also. My microwave has been the worst as this is the second repair and it�€�s still not fixed and will not be fixed until after Thanksgiving! These appliances are all the Frigidaire professional series bought from HHGregg. I will never buy another Frigidaire product nor anything manufactured by Electrolux. Unsatisfactory appliances not worth the money you pay for them. Warning: If you purchase them, get ready for problems. Ive had repairmen tell me that Frigidaire products are full of service repairs!To this day since November 1, 2011, I still dont have a microwave. It took me 4-1/2 hours just to get hold of someone in the service dept at HHGregg. All of these things are just unacceptable. I wont go into details as to my other problems with the repairmen; no show, diagnosed wrong, and almost set my kitchen on fire!

I purchased the Fridigaire Professional series in 2010 and within a few months, the motherboard on the stove had to be replaced. It would set off an alarm every Saturday about 1 a.m. that could only be stopped by unplugging the stove. Now, one year later, we cant turn the stove off with the cancel button using the touchpad on the stove. The repairman left me the original defective motherboard saying I might need it in the future. In hindsight, Id say he knew well the defects of these appliances.

I purchased a Frigidaire Professional double wall oven (model FPET3085KFA, serial number NF93005455) in August 2009. Over the next 4 years I have had to have it fixed 3 times for a total cost of $941. The following parts went bad: 1) Top blower (part 318073028) and thermal fuse (part 318004902); 2) Burned up heating element plug and relay circuit board (part 316443911); 3) top oven bottom heating element (part 318604604). This oven gets normal residential use only, approximately 1 hr of use per day.

No es una estufa de mal aspecto. Fácil de manejar. Mal ensamblada. El mango del horno se rompió. Envié un correo electrónico a la empresa sobre el problema. No hay respuesta. Ha habido varias quejas por el mismo problema de otros clientes.

What a piece of JUNK. I would never buy another Frigidaire product. Never worked. 20.4 CU unit wont cool, ice melts, freezer food defrosts. 12 service calls and still does not work and Frigidaire wont replace. They have some lady reading from the same script every time I call. They will only replace when the repair man tells them the unit is not repairable. BrandsMart said I was outside their service area. Now my problem. People who buy anything from these scammers deserve what they get. I would have gotten more satisfaction throwing $1200 dollars into a crowd of strangers.

La frustración es comprar un electrodoméstico que está cubierto por la garantía. Cuando el producto se rompe... Recibir un servicio de atención al cliente TERRIBLE. Tengo un lavavajillas en una casa de alquiler. Está goteando... Se pueden ver fotos de los daños en el techo que ha causado. Han enviado a 2 de sus personas. He pagado para que vaya mi propia persona, que fue capaz de diagnosticar el problema. Es una fuga intermitente por lo que no gotea todo el tiempo. No hay solución. No hay un nuevo aparato, no hay un arreglo para mi producto. Sólo un vaivén en el que mis inquilinos no tienen lavavajillas. Lleva ya 2 meses. Al final les dije: Quiten esa porquería y métanla en el bolsillo. Compraré uno nuevo PERO NUNCA FRIGIDAIRE.

Somos las víctimas de gastar más de 10 mil dólares en electrodomésticos Frigidaire y ahora aprendemos que esta compañía es la peor en servicio al cliente. No se preocupan por sus clientes y pueden estar seguros de que nunca recomendaríamos Frigidaire a ninguno de nuestros amigos y familiares. El equipo de servicio al cliente y los líderes necesitan entender por qué los clientes son importantes para su negocio. Desde decirnos que a no ser que el frigorífico haga el mismo ruido que yo grabé no pueden ayudarnos, hasta enviarnos los filtros equivocados cuando tenían nuestro número de modelo y ahora no se ofrecen a ayudarnos, pasando por haber enviado a más de seis técnicos para encontrar el origen de los problemas, todo esto es inaceptable. NO LO HAGAN, NUNCA COMPREN EN FRIGIDAIRE.

Compré este frigorífico en septiembre de 2016. El revestimiento de plástico, las puertas se han agrietado debido a las bajas temperaturas. El plástico empezó a agrietarse al año de la compra. Anteriormente tuve un GE durante 15 años y nunca tuve ningún problema. Este nuevo frigorífico tiene piezas de plástico colgando y es visiblemente horrible. Compré la garantía y dicen que es algo cosmético y que no lo cubrirán. He llamado a Frigidaire y quieren que compre puertas nuevas. No puedo creer que haya gastado tanto dinero en un producto horrible que está hecho de forma barata. Tenemos 4 adultos viviendo en nuestra casa y esperamos que nuestra nevera dure más de un año. Actualmente tengo una reclamación para mi máquina de hielo porque se atasca, deja de funcionar y luego gotea por toda la parte delantera de mi frigorífico. Vamos a ver cómo va eso. Estoy escribiendo una carta y voy a proporcionar una actualización si incluso responden. ¡NO COMPREN FRIGIDAIRE! Hacen productos defectuosos y baratos y su garantía y servicio son una mierda.

No he tenido la cocina demasiado tiempo, pero hasta ahora estoy muy contento con ella. He utilizado el horno varias veces sin ningún problema. La cocina también tiene una plancha en el centro que funciona muy bien. Me costó mucho ajustar la temperatura en el over, pero descubrí que era muy fácil. Hasta ahora, me gusta mucho la cocina.

We have a brand new side-by-side refrigerator, a Frigidaire LFUS2613LEO. Within three weeks, it stopped getting cold in the refrigerator section. Now all our food is spoiling as I write this. This was purchased at Lowes. When we called Lowes, they informed us that there was only a 7-day return policy and that they could not send a repairman for two more days! So here we sit with tons of spoiled food, no fridge for two days and can�€�t return the piece of junk nor are we compensated for all the lost food. If it breaks down within three weeks, I can only imagine how long it will be before it breaks again. It is obviously a lemon and there is nothing we can do.

Este horno dispara el disyuntor dedicado cada vez que un usuario abre la puerta durante el ciclo de cocción. Por suerte, tengo una garantía de servicio extendida. He tenido que cambiar el interruptor 3 veces para que el horno vuelva a funcionar. Frigidaire acaba de decirme que no reemplazarán la unidad porque no se ha considerado no reparable. Supongo que prefieren pagar una llamada de servicio de 200 dólares cada vez que hay que reemplazar el interruptor que reemplazar un artículo de 270 dólares. Un servicio de atención al cliente pobre y estúpido por parte de Frigidaire, Electrolux. Nunca compraré otro producto Frigidaire.

Run, dont walk away from this deplorable company. I replaced ALL my kitchen appliances October 2016 with the Frigidaire Gallery series through Home Depot. Ive had 5 service calls on the refrigerator. The last serviceman advised me, Thats just the way it was made, theres nothing I can do. My most recent complaint was the handle on the dishwasher is rusting! After 22 minutes on hold I was told by the customer service rep that, If you look on page 22 on your owner�€�s manual, you will see that rust inside and outside the unit is not covered. After speaking with a manager, as a goodwill gesture she mailed me a new handle. Really. Goodwill? Why dont you manufacture decent products and goodwill would be implied. Consider yourselves forewarned. Dont be foolish. Dont spend your money on Frigidaire appliances.

La estufa tiene ahora unos 8 años y funciona tan perfectamente como el día que la compré. Es una placa plana y un aparato excelente. El horno de convección es una gran ventaja. Fácil de limpiar y mantener, lo recomendaría a cualquiera.

Este horno es genial, fácil de limpiar, rápido de cocinar y lo mejor es que el material es de la mejor calidad. El horno es perfecto. Cocinar, hornear y asar a la parrilla de la manera que se supone que b. Realmente lo amo. Tengo mi horno desde hace cinco años y sigue funcionando como el primer día. Además, en mi opinión, no quema las ollas como otros hornos. Frigidaire es el mejor producto que han hecho.

When the original light bulb in the refrigerated section of my Frigidaire side-by-side burnt out, I really didnt think it was so unusual. Ill just purchase a new bulb and replace it. This should be simple. Well, not so simple. Upon attempting to remove the bulb, it would not turn. I was afraid to apply excessive force since I didnt want to break it off in the socket. I couldnt understand why I was having so much difficulty removing a light bulb. So I poked my head in the refrigerator to get a closer look. I was amazed and concerned at what I saw. The bulb had burned the plastic lining above it. The bulb was stuck to the top of the liner. After several more attempts to remove the bulb, I finally succeeded. There is a considerable amount of damage to the liner, including a small hole in the middle of the egg size crater that was created by the hot light bulb. Im not only concerned that this has compromised the cooling capacity of my refrigerator. But that it could be a potential fire hazard. Still, I continue, with increasing doubt, to replace light bulbs with increasing frequency. I just installed the fourth bulb. Please help! Am I and my family in any immediate danger from this defective product?

I bought a new dishwasher prior to renting my home. During their year lease, the dishwasher stopped working and they neglected to have it repaired when it was under warranty. Five months later when they moved out and the warranty had expired, I expected to have to buy a new dishwasher or spend a few under dollars to repair it. Frigidaire customer service was amazing. They had notes from when the attempts were made to repair the dishwasher and that the renters did not follow through with scheduling an appointment. Their customer service staff was friendly, helpful, and are repairing my dishwasher no charge. :)

He rehecho mi cocina y he comprado la serie profesional Frigidaire, el frigorífico y el lavavajillas. La primera estufa tuvo que ser reemplazada en un mes por problemas eléctricos, la segunda estufa el cable estaba en cortocircuito y el quemador no funcionaba. Los cajones del frigorífico venían montados de fábrica con cinta adhesiva y estaban rotos. Me enviaron unos nuevos, equivocados. He tenido Frigidaire durante más de 30 años. Han ido cuesta abajo y no volvería a comprar sus electrodomésticos. Además, al tratar con el servicio de atención al cliente, te quedas en espera durante 20 minutos. Algunas personas son groseras. Algunos son amables. Me alejé de Samsung y LG porque todos los distribuidores me dijeron que no se puede conseguir personal de reparación para arreglarlos. No sé qué haría la próxima vez. También se suponía que iba a obtener una garantía extendida de 1 año de piezas y mano de obra en la gama. Todavía no me ha llegado por correo.

Compré todos los electrodomésticos Frigidaire Gallery para mi cocina. Desde entonces mi frigorífico se ha roto al menos 4 veces. La primera fue la máquina de hielo $150 y luego toda la placa base $350. Ahora es la válvula de entrada de agua $150 y por supuesto todo esto sucede después del 1er año cuando la garantía expira. Así que la forma en que lo veo he pagado por una nueva nevera en la reparación. También la puerta inferior del congelador no cierra bien y se está astillando. Aléjate de la compañía P.O.S. Me puse en contacto con ellos para ver sobre las retiradas y tal, todas las retiradas son para el modelo anterior. Este modelo tiene los mismos problemas, pero no hay retiros. Ese es el mayor esquema. Manténgase alejado de esta caja de chatarra.

On Christmas morning I turned our Frigidaire range on to cook our Christmas turkey. Our stove is only 2.5 years old. There was a loud pop and I turned to see flames coming from the back of the stove licking at the wall. My husband quickly pulled the range away from the wall as I shut the stove down. The flames subsided but thick black smoke was still coming from the back panel. Never will I buy a Frigidaire appliance again. We could have lost our home on Christmas morning if we hadnt been in the kitchen. Cooking a turkey for a group of guests on an outdoor grill in 40 degree weather is miserable. Thank you Frigidaire for your junk... Your Frigidaire dishwasher starts by itself so it is unplugged... Your Frigidaire microwave with vent is worthless. We are replacing these new Frigidaire products one at a time for our familys safety.

Hace unos años compramos un conjunto de frigorífico, cocina y lavavajillas Frigidaire Professional a juego. Todos son muy ruidosos, pero no de forma constante. Esto ocurre en los 3 aparatos, donde simplemente empieza a hacer un zumbido o un ruido, a veces suave y a veces fuerte. A veces casi un sonido de molienda. Es cierto que algunos dispositivos hacen sonidos como parte del funcionamiento normal, pero esto no parece normal en absoluto. No volvería a comprar sus productos.

Horrible! I will never buy another Frigidaire Product again. I have a 27 microwave oven in wall unit. I purchased the unit in June of 2009. In September 2011, the unit went out completely. Both the microwave and the oven went out. After arguing with Frigidaire for a while, I was finally able to have them cover parts to repair the unit. I had A&E Service repair the unit. They came out a total of 6 times. The first time, the person assessed the problems and had no parts on his truck, so he could not repair the unit. After Frigidaire spent over $800 in parts to repair the unit and 6 visits from A&E, the unit was finally repaired 6 weeks later. Mind you, I was not able to use my microwave or oven for 6 weeks. I have a problem with a company manufacturing a product that breaks after 2 years of use. There was a time when appliances lasted 20+ years. I understand companies wanting to make more money, but to manufacture a product that breaks after 2 years is ridiculous. Let alone the fact that they want you to purchase the extended warranty for repair, but that still costs them money for parts, supplies, gas and the customers time in having to be available for the 4-hour window for them to come out.

Compramos un conjunto completo de electrodomésticos de cocina Frigidaire en enero de 2017. Poco menos de un año después de la compra, el microondas se estropeó. Ha sido reparado 4 veces en menos de 2 años. Ahora el lavavajillas se ha estropeado. El tablero de control tiene que ser reemplazado por casi tanto como pagamos por el lavavajillas. Nunca compraría otro electrodoméstico Frigidaire ni lo recomendaría a nadie.

Compré un frigorífico con una máquina de hielo en la nevera. Durante los primeros 8 meses, la máquina de hielo producía entre 120 y 150 cubitos de hielo al día y funcionaba a mi gusto. Luego la producción de hielo bajó a unos 40 o 50 cubitos diarios. Después de casi una docena de llamadas al servicio técnico, la unidad fue sustituida por un nuevo frigorífico. Durante unos 8 meses, la segunda unidad funcionó como se describe en el manual, produciendo de 120 a 150 cubitos en un período de 24 horas. De nuevo, la producción de hielo bajó a 30 ó 40 cubitos diarios. Esta vez, después de 3 llamadas de servicio de 2 compañías diferentes, Frigidaire me dijo que la unidad está funcionando correctamente y que la máquina de hielo es sólo una conveniencia y que me han dejado colgado con una máquina de hielo que no produce hielo. El técnico que vino dijo que la temperatura de la máquina de hielo era de 28 grados y estaba demasiado caliente. Debería estar a 9 grados. Escribí al director general, el Sr. Shaw, y su ayudante me llamó y me dijo que no podían hacer nada, y que el Sr. Shaw ni siquiera sabía que había un problema porque se le había informado de todo. Nunca compraré otro producto Frigidaire. Un amigo tiene la misma unidad con el mismo problema. Hay un defecto de diseño, pero en lugar de solucionarlo, Frigidaire cambió las especificaciones y ahora hace de 30 a 40 cubitos de hielo al día.

Me encanta el horno autolimpiante que te da varios límites de tiempo para la limpieza. Hace una limpieza muy profunda, sin dejar apenas residuos. También me gusta que ofrezca tamaños de fogones para cocinar en esta gama superior lisa.

Refrigerator model LGHK2336TF0 stopped working almost 1 month ago, with only 10 months of use. They are almost impossible to get service from them, they also insist that the warranty was expired, when is NOT. I had to fax them a copy of my receipt. Horrible experience, I ask for an RA# to change the fridge for another one and Valerie the manager immediately said, NO! You have to keep the same one. Unfortunately we bought a stove too and is extremely slow, it takes me a lot of more time to cook anything. Worst appliances and impossible service, stay away from them.

I purchased Frigidaire Gallery side-by-side refrigerator, stove and dishwasher. Within 9 months, both fridge and dishwasher needed repair. Food was lost from fridge freezing everything. I was not compensated for it. And it took over a week for service.

Nunca he estado tan decepcionada y enfadada por una compra. Recientemente he construido la casa de mis sueños y estaba muy emocionada. Todos mis electrodomésticos son Frigidaire y siempre había pensado que era un producto sólido. Mi garantía de un año había llegado a su fin el pasado mes de mayo. Durante varias semanas, mi lavavajillas no había conseguido limpiar los platos, pero funcionaba lo suficientemente bien cuando funcionaba en modo pesado. No lo utilizo a menudo, así que era más una molestia que otra cosa, hasta que me di cuenta de que salían varios trozos de suelo de madera y me di cuenta de que tenía una especie de fuga. El constructor vino a echar un vistazo y vimos que el agua salía de debajo del lavavajillas. La suerte quiso que la máquina de hielo de mi congelador Frigidaire también dejara de funcionar. Llamé a Frigidaire y me dijeron que tendría que pagar las reparaciones yo mismo ya que estaba 6 meses fuera de garantía. Me preocupa que todos mis otros electrodomésticos estén fabricados por Frigidaire. Así que ahora no sólo mis electrodomésticos relativamente nuevos no funcionan sino que tengo daños en mi nueva casa. Sólo vivimos en mi casa mi hija de 7 años y yo, así que el desgaste que pueden sufrir dos personas en poco más de un año. Mi constructor, que es uno de los más importantes de esta zona de Carolina del Norte, también estaba disgustado por la respuesta de Frigidaire y me dijo que no era la primera vez que oía esto y que ya no iba a recomendar su uso en las casas que construye, ya que quiere mantener su reputación de casas de calidad. Sólo puedo decir a la gente que conozco que NO compre productos de esta empresa y que si lo hace no espere que hagan lo correcto. Tuve un Kenmore durante más de 15 años sin ningún problema y voy a reemplazar mi Frigidaire. Entiendo que las cosas se rompen pero cuando algo es tan nuevo y tiene muy poco desgaste es un robo. Ahora me queda el coste de la reparación de ambos así como el coste de los daños en mi nueva casa.

Bought a new French door Refrigerator and have had constant problems with the ice maker. The refrigerator was replaced by Frigidaire and now to find out the replacement was 2 years old and has the same ice maker problem. They call out repair companies that have extremely rude employees and problem cannot get resolved. Never can get the same customer service representative on the phone so have to repeat the same issue over and over.I am considering putting the refrigerator on the front lawn with a big sign on it. This will be the best advertisement. Frigidaire tells me they have a bulletin on the ice maker being bad but can never seem to find a way to correct it. All I want is my ice maker repaired so I do not have to keep buying ice and explaining why to guests. I do not feel with a refrigerator only 3 years old I should be having to write this complaint. If Frigidaire knows they have a problem with these ice makers they should just step up to the plate and make it good.

Remodelé mi cocina hace menos de 3 años comprando todos los electrodomésticos nuevos, la cocina, el lavavajillas, el frigorífico y el microondas, todo comprado, entregado e instalado el mismo día. Hace unos 3 meses empecé a tener problemas con el lavavajillas mientras que todas las luces del panel se encendían y no se apagaban. Seguí las instrucciones para restablecer el mismo resultado: un código de error que decía que la placa de control estaba mal, pero sólo hemos utilizado este lavavajillas unas 12 veces desde la compra o 4 veces al año durante las vacaciones. He publicado quejas y he hecho llamadas telefónicas con cero respuesta. Las vacaciones están aquí y no puedo usar mi lavavajillas, lo que lo convierte en un ladrillo inutilizable en mi cocina. Además, mi frigorífico tampoco funciona correctamente. No mantiene la temperatura, el filtro tiene fugas y parece que todo se congela. He reiniciado varias veces después de lo cual es la única vez que funciona correctamente durante unos días y luego vuelve al caos congelando todo en ambos lados. Realmente espero que la obsolescencia programada dure más de 2,5 años. Mientras tanto, no creo que deba necesitar un nuevo lavavajillas después de sólo 12 usos. También he oído que puede haber una retirada del mercado de mi máquina, pero no lo sé, porque nadie responde. ¿Puede alguien respondernos, por favor?

Compramos una nevera nueva en noviembre de 2017, no la usamos hasta marzo de 2018, debido a las reparaciones que se estaban haciendo en la casa debido al huracán Harvey, nos mudamos a finales de marzo de 2018. Dentro de los 3 meses de la máquina de hielo dejó de producir hielo, esto fue un lado negro de acero por lado. Llegó la reparación y se arregló. Ahora el acero inoxidable negro se está desprendiendo de las asas, llamé a la reparación y no quieren arreglarlo debido a que es cosmético y la garantía no lo cubre, quieren 98,00 por el mango. Sólo somos mi marido y yo, no hay niños. No lo compre.

En febrero de 2018, después de siete años de tener un modelo básico de lavavajillas barato (que funcionaba bien), decidimos actualizar a un lavavajillas Frigidaire. Qué terrible error; nuestro bonito y nuevo lavavajillas de lujo dejó de funcionar esta semana. Hicimos venir a un técnico y nos informaron de que el lavavajillas necesitaba un motor nuevo. Eso es absolutamente ridículo - el lavavajillas se utiliza muy poco pero ahora es totalmente inútil para nosotros. No, no, NO compre un lavavajillas Frigidaire. Frigidaire ha estado en el negocio durante años y uno pensaría que ya lo habrían hecho bien. Cuando yo crecía había algunos productos que todo el mundo amaba: Frigidaire, Tupperware y Sandamp;H Green Stamps. (Estoy saliendo en serio) Los Sellos Verdes Sandamp;H hace tiempo que desaparecieron, Tupperware es casi exclusivamente online y Frigidaire ya no es igual a calidad. Es una farsa y una vergüenza.

I bought three brand new appliances, Gas Oven, Side-by-Side Fridge and Dishwasher at the same time. Oven keeps breaking down and all I get from them is asking me to buy an extended warranty. The OVEN is obviously defective and I am sure the president of the company wouldnt feel good knowing that customers are being handled so shabbily or then again, maybe this is coming from the higher ups! However numerous attempts to customer service to get them to repair the oven at their expense is only met with high sales pitch for extended warranty.

Las asas de mi horno y lavavajillas se han podrido y el supuesto acero inoxidable se está desprendiendo de las asas. Llamé al servicio de atención al cliente y me dijeron que nunca le había pasado a nadie, lo cual es una mentira porque he leído varias historias en las reseñas en las que se afirma la misma queja. No se han puesto de acuerdo con su producto y han dicho que era algo cosmético y que me harían un descuento en el reemplazo de las manijas. Estos electrodomésticos sólo tienen 5 años y me quejé hace 3 años. Me molesta que siga ocurriendo esto, no volveré a comprarles otro producto, es una vergüenza...

We purchased a brand new house in March but the oven has been having issues. The technicians came to our house for several times to replace the motherboard then the wirings. Now we are having issue again on the temperature control. We are asking for replacement the last time we called customer service last month due to several problems arising with the brand new oven for four months but they refused. Our oven is rarely used. We only used it for heating pizza. It is just frustrating because we have all these issues/problems with the brand new oven which was rarely used. There wouldnt be any issues like these if they have thorough quality control. They kept on telling us that they will not replace it because it is still repairable but we are not technicians. DO YOUR RESEARCH BEFORE BUYING APPLIANCES ESPECIALLY FRIGIDAIRE/ELECTROLUX.

We purchased this higher end Microwave from Frigidaire and the screws to the handle fell into the microwave door panel, one at a time, beginning approximately 14 months after it was purchased. The microwave does not undergo rigorous treatment as it is just two of us who live in my house and we may use it once or twice a day if we use it at all. This does not seem to be an exclusive concern as I see many reports with the same issue on the internet. Instructions to fix it have labels that warn of potential radiation leakage and there is no other viable work around. If Frigidaire is knowingly installing potentially faulty door handles with no easy fix but encouraging customers to use a certified technician and parts for a problem they know the microwave will have, then I think they should be liable for any damages and they should be required to resolve the issue.

ATTENTION CONSUMERS!!!! DONT BUY!! This is an honest warning from one consumer to another! Don�€�t buy Frigidaire. They don�€�t last more than 7 years. I replaced my Kenmore fridge and that�€�s still making ice and water as we speak in the garage just fine. My fridge from Frigidaire cut out on me 3 times and parts were replaced 3 times at my expense and yet again broke down. My gas range seems to auto ghost mode on at 400 degrees or higher so now I have to keep that unplugged. My dryer was worked on several times and $100�€�s was poured into my dryer for parts and labor. The washer doesn�€�t spin the water out of clothes anymore. And now the dishwasher just generates random wash times while in a wash cycle.Frigidaire products are garbage and won�€�t last. I spoke to a corporate supervisor. And it was a slap to the face to offer me 20% off parts after explaining my situation and what has been going on since I purchased these products. All in all if you want cheap buy from Frigidaire. If you want to talked to like an idiot buy Frigidaire. Or if you truly listen to other consumers go elsewhere!!!

The door of our stainless steel range (purchased in 2009) is rusting. Frigidaire says its cosmetic and wont fix it.

I purchased a Frigidaire washer and dryer in July of 2015. Almost immediately I need service due to the washer leaking, not filling up with water properly and the dryer would not dry the clothes completely. Since then, I have had 11 separate service calls on the units. Each time, there is a 4 hour window for service which requires me to be off work. They have replaced every part on the washer and most computerized parts on the dryer. Now, the washer has the same problem that caused the original service call. I have made numerous calls to the customer service line and always get the same response. Customer service say they are meeting to decide how to proceed and promise a return call. They never do. I have to call them, start the entire conversation history over with another customer service rep.We are now in June of 2016. I may have had 2 weeks of continual usage of the washer and dryer until the next problem with the machines occur. I have asked them to recognize that they sold me a defective product and to stop trying to fix the unfixable and send me a new machine. I have explained to them that my unit got by their quality control department and that they sold me a lemon, a machine that obviously does not work as intended. Of course, the warranty will expire in July and they will then have no obligation to fix (joke) the units. If this was a automobile, it would be recalled. If this was medical care, it would be malpractice. You would think a company of this size would realize that they sold me a bad product and make it right.Today I emailed the CEO Jonas Samuelson with my complaints. Hoping but with major doubts I will hear back. Buyers, beware of this company and good luck dealing with their lack of customer service. PS: I still have no washer and dryer going on 30 days from the last service call. Apparently, they are waiting for parts to arrive. Guess they never heard of USPS or UPS overnight shipping.

Compré un frigorífico Frigidaire Profession French Door en octubre de 2017. No ha sido más que un problema. La máquina de hielo se rompió e inundó nuestros pisos de madera. El cajón de frío congeló las verduras y las frutas. El compresor se rompió. Hemos perdido cientos de dólares en comida. El frigorífico apesta a gloria, de hecho toda mi casa huele a comida podrida. Hemos hecho venir a los técnicos autorizados para que lo revisen 5 veces. Ahora huele tan mal que hay que cambiarlo. Lo he limpiado varias veces con todos los productos sugeridos para eliminar los olores. Frigidaire, propiedad de Electrolux, nos ha denegado la solicitud de sustitución a pesar de que el frigorífico está en garantía y tiene 7 meses de antigüedad. ¡NUNCA JAMÁS COMPREN NADA DE FRIGIDAIRE O ELECTROLUX!

I moved into a condo six months ago, all appliances were brand new. I used the self clean option on my range and noticed the glass on the door has stains inside where you can not get at. I called the company, they say the warranty does not cover this and that they would send me an email with instructions to repair it myself. I am an 80 year old widow, give me a break. Even if there was some way I could, what would stop this from happening again. How can Frigidaire stand behind this product? I am very angry at the manufacturing of this product, if I was able to I would get rid of this model. What can I do, what are my options, can anyone help??

3 appliances (stove, dishwasher, refrigerator) all gallery series. 3 headaches. Motherboard on stove went after 3 months- fixed under warranty. One burner went just before warranty expired-fixed. Dishwasher mother board went after 4 months, had it replaced by the store where I purchased it. Refrigerator ice maker stopped working, had it repaired 3 times. Finally demanded another unit from the store where I purchased it. And now refrigerator control is going haywire at a cost to me of 360.00. Im done.

I will never buy another Frigidaire product again! This brand is horrible with nothing short of cheaply made and no warranty! Major appliances should last years without any issues but not Frigidaire. This is a unit already replaced by Frigidaire now were experiencing the same ice maker issues! I advise anybody looking for a quality side by side refrigerator to look at better products and stay far away from Frigidaire!

En diciembre de 2016 compramos todos los nuevos electrodomésticos Frigidaire. Nueva lavadora, secadora, frigorífico, lavavajillas, microondas, campana extractora y horno y placa de cocción. La tienda de electrodomésticos tenía un especial si comprabas todos los electrodomésticos Frigidaire. ¡Gran error! En el plazo de un año, la secadora, la lavadora y el lavavajillas se rompieron. Frigidaire los arregló en garantía. En el segundo año, la secadora, la lavadora y el lavavajillas se volvieron a romper. Esta vez la factura de la reparación iba a ser para nosotros y no era barata. Decidimos sustituir los tres electrodomésticos por Maytag y Kitchenaid. Nunca hemos tenido problemas con estas marcas. 4,5 años después, nuestro frigorífico Frigidaire se incendió. Tuvimos que llamar a los bomberos. El compresor se incendió y toda la electricidad se quemó. Hemos pedido un nuevo frigorífico a GE. Nunca volveré a comprar un electrodoméstico Frigidaire. Sólo 2 aparatos no se han roto, el horno y el microondas. No puedo esperar a que se rompa el microondas porque la campana extractora suena como un avión a reacción cuando se utiliza. Lo ha hecho desde el primer día, pero funciona.

Purchased a home in 2011. New appliances were in the home with the packaging still on - so they were never used. Turned on the oven on Monday to preheat. Came back to check on it. Fire started in oven due to broken heating coil. Have contacted Customer Service and have been informed that there is nothing that they can do for me since I do not have the receipts. It is not like they were left for me. Would think that they would be helpful since this could have burned down my home. Have been asking to speak to a Manager in charge but keep getting the run around. Will be emailing and calling every day until this is cleared up on their expense or I am going to the media and the Better Business Bureau. It is bad to see that there are others that have experienced issues that they do not stand behind their product or take any blame.

18 months ago we purchased a Kenmore Laundry center, model 970L97422F0, that was made Frigidaire. The washer DOES NOT fill with enough water to do the cleaning. More often than not there are dry spots. We had the repairman out twice and his only solution for the problem was to add a pail of water before starting the machine, so to trick it to think that the weight was more. Also it is the nosiest washer we have ever owned!! It sounds like a cement mixer when it is running. Phone calls to Sears and Frigidaire go unanswered. The last email I sent to them, over two weeks ago, only received an automatic response saying someone would be back to me within 24 hours - you guessed it, they didnt reply.

Mi marido y yo compramos todos los nuevos electrodomésticos Frigidaire Gallery el 22-3-2014. El 5 de agosto de 2018 el compresor se estropeó en el frigorífico sin ningún tipo de aviso. No había estado funcionando caliente, no estaba haciendo ningún ruido, el congelador simplemente se disparó a 34 grados y a la mañana siguiente el refrigerador estaba a 59 grados. Esto es como mínimo una reparación de 800 dólares. No compramos la garantía extendida, de todos modos habría pasado el tiempo de uso. Al hablar con el servicio de atención al cliente de Frigidaire su única respuesta fue tomarán nota de mi insatisfacción con el producto y también comentó si hubiera comprado la garantía esto habría estado cubierto ya que tienes hasta 13 años después de comprar un producto de Frigidaire para conseguir una. Está claro que a esta empresa no le importa el servicio al cliente ni hacer un electrodoméstico de primera calidad. El lavavajillas murió después de meses requiriendo una reparación de 275 dólares. Nunca compraremos otro electrodoméstico Frigidaire.

Compró una casa nueva en octubre de 2015 tenía electrodomésticos Frigidaire... no muy feliz pero fue con ellos. Debería haber sabido mejor de las malas experiencias con esta marca antes. En menos de un año vinieron 5 veces para arreglar la nevera, ahora menos de tres años las paredes interiores se están abriendo. Tuvieron que cambiar el lavavajillas el mes pasado. Todo lo que puedo decir es: ¡¡¡ALÉJESE DE ESTA MARCA!!! Son una basura. Como compré su marca de galería y es igual de mala. ¡¡¡Nunca más!!!

Bought all new Frigidaire appliances for new house in Coeur dAlene, Idaho. Right away the refrigerator broke, making the freezer side super cold and the refrigerator side hot. Model number is FGHC2345LF. Freds Appliance (supplier we bought from) fixed it. This is a vacation home, so we are not there very much. Next time we came out, the same problem. Freds fixed it again (allegedly). This happened 3 more times, for a total of 5 repairs for the same thing, under warranty. They claim they replaced mechanical parts, electrical wiring, circuit boards, etc.Of course, as soon as the warranty expired, the same problem reoccurred and both Frigidaire and Freds Appliance told us to start paying if we wanted it fixed. Paid $583 to repair it. A year later, its broken again. Now they are saying its my fault because we dont use it enough! Seriously! They say it has electrolysis because Im not there with it. We leave the house at 55 degrees in the winter when were not there, and never over 80 in the summer. These are not extreme operating temperatures. Why doesnt the state attorney generals step in? I am going to request assistance from the Idaho BBB and State Attorney General.

Los peores electrodomésticos de la historia. Compré un lavavajillas y un frigorífico hace menos de 4 meses. En primer lugar, el lavavajillas se rompió... están pidiendo una pieza nueva, y ahora el frigorífico escupe hielo... ¡al azar! También es el frigorífico más ruidoso que he oído nunca. ¡¡Ruidos fuertes cada 1,2 horas!! Lo más lamentable es el trato con la empresa Frigidaire. Son poco serviciales y groseros... parece que están hablando con un guión. No me sorprendería ya que deben tener muchas quejas. ¡Por favor, elija cualquier otra marca! ¡Créanme que no estarán contentos! ¡Consumidor muy insatisfecho!

I bought this 26 black refrigerator in July 2013. We have had freezer problems with it since day 1. First it needed a new motherboard, then freon, then whatever... the list goes on and on. I have the Sears protection policy (thank God) but they will not replace it and say they can fix it. They havent fixed it right in 3 years; the problem is recurring and it is always with the freezer. I like the look of the freezer and the refrigerator side is fine. I do not recommend this product to you... get something else and save time. I will not buy a Frigidaire ANYTHING based on this refrigerator.

Estoy publicando mi reseña para advertir a otros. Frigidaire se negó a publicar mi crítica porque podría alejar a los clientes. Ridículo. Mi marido y yo ahorramos durante 10 años para hacer nuestra remodelación de la cocina. Usamos la línea Frigidaire Pro para todos nuestros electrodomésticos. Nunca he estado más decepcionada con un refrigerador. Elegí este modelo por el acabado a prueba de manchas. Este frigorífico acepta imanes y, naturalmente, colgamos con entusiasmo las obras de arte de nuestros hijos. En menos de dos semanas (después de quitar las obras de arte para quitarle el polvo a la cara de la nevera) descubrí que toda la parte delantera estaba rayada con finos arañazos de los imanes. Estoy harta de esto. En ninguna parte del manual dice que NO se deben usar imanes en la superficie. Dado que aceptaba imanes en primer lugar, asumimos que se consideraba un uso normal y aceptable de la nevera. Los imanes que utilicé eran nuevos y no eran ásperos. La superficie de esta unidad es ridículamente fácil de rayar. Si hubiera sabido este hecho, NUNCA habría elegido esta nevera. Fue una compra gigantesca para nosotros y ahora tengo que vivir con ella fea y arruinada.Además, ahora me da vergüenza enseñar a la gente mi nueva cocina por culpa de ella. Mi cocina parece cocina nueva, pero nevera vieja. La peor parte para mí es que ni siquiera pude disfrutar de lo que pensé que sería la nevera de mis sueños. Se arruinó antes de que tuviera la oportunidad de disfrutarla. Y ahora ni siquiera puedo disfrutar de la remodelación de mi cocina por la que hemos esperado años, ¡AÑOS! Compre un frigorífico de acero inoxidable normal y acostúmbrese a limpiar las huellas dactilares, ¡porque al menos se quitan! Mi anterior frigorífico de acero inoxidable tenía más de 10 años y apenas tenía un rasguño. En comparación, este caro frigorífico profesional no puede ni siquiera funcionar en la función más sencilla, la de sostener un calendario y las obras de arte de los niños en la parte delantera, sin dañarse.

Bought an induction range at Best Buy while remodeling our kitchen. Purchase and delivery experience was wonderful. Because of construction delays it Sat in the living room for several months. When we finally took it out of the box we found that the extended warranty, recommended by many, had to be purchased within 30 days of product purchase. Called them and found we could still get it but had to pay an extra $25. Very disappointing. Asked for a supervisor and was placed on hold for a long time. She was very unsympathetic and steadfast in adhering to company policy. I hope warranty service, if needed, is better.