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Whirlpool Accesorios

Whirlpool Solución de problemas de electrodomésticos

La empresa comercializa Whirlpool, Maytag, KitchenAid, JennAir, Amana, Gladiator GarageWorks, Inglis, Estate, Brastemp, Bauknecht, Ignis, Indesit y Consul. Su sitio web también menciona las marcas Diqua, Affresh, Acros y Yummly.


Aire acondicionado Solución de problemas

El aire acondicionado de Whirlpool no enfría
Si el filtro de aire está obstruido, el aire no puede fluir correctamente a través del aire acondicionado. Esto reduce en gran medida la capacidad de enfriamiento del acondicionador de aire. Además, si el filtro de aire está obstruido, las bobinas del evaporador se congelarán. Para eliminar los residuos del filtro de aire, intente limpiar el filtro. Si no es posible limpiar el filtro de aire, sustitúyalo.

El ventilador del aire acondicionado de Whirlpool no funciona
El motor del ventilador de doble eje (o motor del ventilador de circulación) podría estar defectuoso. El motor del ventilador de circulación tiene dos aspas: una a cada lado del motor. En un lado, el aspa del ventilador aspira el aire exterior sobre la bobina de condensación para disipar el calor. En el otro lado, el aspa del ventilador dirige el aire sobre el serpentín del evaporador. El motor del ventilador de doble eje tiene cojinetes que pueden aflojarse o atascarse con el tiempo. Para determinar si los rodamientos del motor están defectuosos, mueva el eje del motor. Si el eje del motor está flojo, o si no gira en absoluto, sustituya el motor del ventilador.

El compresor del aire acondicionado de Whirlpool no funciona
La placa de control de la temperatura proporciona tensión al motor del ventilador y al compresor. Si la placa de control está defectuosa, puede dejar de suministrar tensión al compresor. Los tableros de control son a menudo mal diagnosticados. Antes de sustituir la tarjeta de control de la temperatura, asegúrese de comprobar las piezas defectuosas más comunes, en particular la sobrecarga del compresor, el condensador y el propio compresor. Si está seguro de que todos los demás componentes funcionan correctamente, sustituya la tarjeta de control de la temperatura.

El aire acondicionado de Whirlpool no se apaga
Los serpentines del condensador disipan el calor cuando el refrigerante pasa por ellos. Si los serpentines del condensador están sucios, no podrán disipar el calor con la misma eficacia. A medida que los residuos se acumulan en las bobinas, el aire acondicionado será menos eficiente, haciendo que el aire acondicionado trabaje más para enfriar. Si las bobinas están muy sucias, el aire acondicionado no podrá mantener la temperatura adecuada, y el compresor funcionará continuamente en un intento de enfriar la habitación. Compruebe las bobinas del condensador para determinar si están sucias. Si las bobinas del condensador están sucias, límpielas.

El aire acondicionado de Whirlpool es ruidoso
Cuando el compresor se está desgastando, genera más ruido de lo habitual. Cuando esto sucede, no es necesario reemplazar el compresor-los compresores suelen durar años después de que se vuelvan ruidosos. Sin embargo, si prefiere tener un compresor nuevo, haga que un profesional autorizado lo sustituya.

Aire acondicionado de hidromasaje que pierde agua
Si el aire acondicionado de ventana o a través de la pared pierde agua por la parte delantera, esto indica que el aire acondicionado está inclinado demasiado hacia delante. El acondicionador de aire está diseñado para expulsar el agua de condensación por la parte trasera de la unidad. Por ello, el aire acondicionado debe instalarse de forma que se incline hacia atrás en un ángulo de 1-2 grados.


Calentador de agua Solución de problemas

Paso 1
Compruebe si hay fugas en el depósito. No hay solución para un calentador de agua con fugas en el depósito. Debe ser reemplazado.

Paso 2
Compruebe el disyuntor para asegurarse de que el calentador de agua está encendido. Es necesario comprobar el estado de funcionamiento de un calentador de agua con alimentación eléctrica a la unidad. Póngase zapatos de trabajo con suela de goma y asegúrese de que el suelo cerca del tanque está completamente seco.

Paso 3
Desatornille las placas de cubierta de los paneles de acceso superior e inferior con un destornillador de cabeza Phillips. Póngase guantes de trabajo para retirar los recortes de aislamiento.

Paso 4
Compruebe el interruptor limitador. Algunos problemas harán que el interruptor limitador de calor se dispare y corte la energía de la unidad. Pulse el botón "Reset" para restablecer la alimentación. Continúe probando para encontrar el problema que hizo saltar el interruptor.

Paso 5
Resuelva los problemas de los calentadores de agua que emiten agua fría. Compruebe la alimentación del elemento superior. Si el probador de voltaje muestra que hay energía, pero el elemento no se calienta, entonces el elemento está mal. Si no hay energía que llegue al elemento, entonces el termostato ha fallado y debe ser reemplazado.

Paso 6
Los calentadores de agua dan agua tibia o pequeñas cantidades de agua caliente. Compruebe el ajuste de la temperatura. Si es necesario, ajuste la configuración con un destornillador de ranura. Ajuste la temperatura entre 110 y 125 grados F. Compruebe el tubo de entrada de agua fría y el anillo de sujeción. Si entra agua fría en el depósito superior, se reduce la temperatura de salida. Asegúrese de que ambos termostatos estén firmemente presionados contra el tanque. Compruebe la potencia en los terminales de conexión del termostato superior que transfieren la potencia al termostato inferior. Si el comprobador no muestra potencia en estos terminales, entonces el termostato superior está defectuoso. Si se registra energía, entonces pruebe los terminales en el elemento inferior. Si no se registra energía, el termostato inferior ha fallado. Si hay energía pero no hay calor en ninguno de los elementos, entonces ese elemento está defectuoso.

Paso 7
Resolver el problema de un calentador de agua que produce agua demasiado caliente. Compruebe el tornillo de ajuste de la temperatura. No debería estar ajustado a más de 125 grados F. Si la temperatura está bien ajustada, entonces uno de los termostatos es el culpable. Compruebe la potencia de ambos elementos. Cualquier elemento que esté recibiendo energía mientras el agua está demasiado caliente tiene un termostato defectuoso.

Paso 8
Corregir el problema de los ruidos de estallido. Los elementos que tienen acumulación de minerales emiten sonidos de estallido cuando están funcionando. Vacíe el depósito y corte la alimentación eléctrica y el suministro de agua de la unidad antes de retirar un elemento para limpiarlo o sustituirlo.

Paso 9
Deshágase de los malos olores en el agua caliente. Las barras de ánodo de magnesio causan malos olores cuando se exponen a algunos de los minerales comunes en el agua del grifo. Vacíe el depósito, corte la corriente y el suministro de agua y limpie bien el depósito con agua con lejía. Sustituya la varilla anódica por una de aluminio.


Distancia Solución de problemas

Nada funciona
Si su cocina no se enciende, compruebe si hay un problema de alimentación. Asegúrese de que el cable de alimentación de la cocina está conectado a una toma de corriente con conexión a tierra. Puede probar la toma de corriente enchufando un pequeño aparato, como una lámpara, y ver si se enciende. Si la toma de corriente no tiene energía, compruebe el disyuntor o la caja de fusibles de su casa y restablezca el disyuntor o sustituya un fusible fundido si es necesario. Consulte a un electricista si la cocina sigue sin encenderse.

La placa de cocción no funciona
Si la parte de la placa de cocción de su cocina no funciona, asegúrese de que ha ajustado el mando de control correctamente. Usted debe empujar la perilla hacia adentro para girarla a un ajuste. Si su modelo tiene un panel de control en lugar de una perilla, asegúrese de haber tocado el área de la pantalla en el panel para seleccionar uno de los quemadores antes de elegir una función. Para los modelos con placas de vitrocerámica, verifique que no se haya configurado la función de bloqueo de controles. Este ajuste bloquea todos los controles para que la placa de cocción no funcione. Normalmente, el panel de control indicará que el ajuste está activado con "LOCKED" en la pantalla. Consulte el manual del usuario para determinar qué almohadillas hay que pulsar para desbloquear los controles.

El horno no funciona
Cuando el horno de su cocina no funcione, comience la resolución de problemas verificando que el control electrónico del horno esté ajustado correctamente. Consulte el manual del propietario para determinar la forma correcta de ajustar los controles de su modelo cuando se utiliza el horno. A continuación, asegúrese de que no se ha activado la función de arranque retardado de la cocina, que programa el horno para que se encienda en un momento futuro. El horno tampoco funcionará si la función de Bloqueo de Controles ha sido activada; consulte el manual del propietario para ver cómo desbloquear los controles si es necesario.

Hace ruidos extraños
Puede que se acerque a algunos ruidos que causan preocupación cuando su cocina está en funcionamiento. A menudo son sonidos normales de funcionamiento. Si su cocina cuenta con un horno de convección, es posible que escuche un zumbido cuando cocine a alta potencia. El sonido debería calmarse o desaparecer por completo cuando baje la potencia. En el caso de una placa de vitrocerámica, es posible que escuche un zumbido durante su uso. La placa de cocción tiene un ventilador que funciona a varias velocidades para mantener los componentes electrónicos a una temperatura controlada. Puede seguir funcionando después de apagar la placa de cocción, si la temperatura es muy alta.


Horno Solución de problemas

El horno no calienta
El encendedor se calienta mucho y se ilumina de color naranja brillante para encender el quemador de gas. Si el encendedor falla o se agrieta, el horno no calienta. Para determinar si el encendedor está defectuoso, retire el encendedor e inspecciónelo en busca de grietas. Si el encendedor está agrietado, sustitúyalo. Si el encendedor no está agrietado, utilice un multímetro para comprobar la continuidad del encendedor. Si el encendedor no tiene continuidad, sustitúyalo.

El horno es ruidoso o fuerte
La rueda del soplador sopla el aire fuera del horno y a través de la casa. La rueda del soplador está unida al eje del motor del soplador con un tornillo de fijación. Si el tornillo de fijación está suelto, la rueda del soplador se tambaleará en el eje del motor, y la rueda hará ruido al girar. Compruebe el tornillo de fijación para asegurarse de que está bien apretado. A continuación, compruebe si la rueda está dañada. Si la rueda del soplador está dañada, sustitúyala.

El horno se enciende y luego se detiene
El sensor de llama controla el quemador para detectar si hay o no llama. Si el sensor de llama está defectuoso, podría no detectar una llama. Si el sensor de llama no detecta una llama, la placa de control cortará la tensión a la válvula de gas para evitar que el horno se caliente. A veces, si el sensor de llama está sucio, no detectará la llama. Intente limpiar el sensor de llama con una almohadilla abrasiva fina. Si el horno sigue sin calentar, sustituya el sensor de llama.

El soplador del horno no funciona
El motor del soplador sopla el aire a través de la ventilación de retorno, pasando por el intercambiador de calor, y hacia la ventilación de la casa. En primer lugar, asegúrese de que el motor recibe energía. Si el motor del soplador recibe energía, pero no funciona, es posible que el motor esté quemado. Si el motor del ventilador está quemado, sustitúyalo. Si el motor del ventilador zumba, compruebe que el ventilador gira libremente. Si el ventilador no está obstruido pero no gira libremente, sustituya el motor del soplador.

El soplador del horno funciona todo el tiempo
La placa de control tiene relés que regulan el voltaje de cada componente del horno. Si el relé que controla el motor del soplador falla mientras está cerrado, enviará tensión continua al motor del soplador, haciendo que el motor funcione continuamente. Si la placa de control está averiada, sustitúyala.


Lavadora Solución de problemas

La lavadora Duet no se enciende
Desenchufe la lavadora durante 30 segundos para intentar reiniciar el control de la lavadora Duet.
Intente una prueba de diagnóstico rápido de la lavadora Duet
Compruebe el suministro de energía en la pared con algún otro dispositivo. Si el enchufe de la pared tiene corriente...
Compruebe el filtro de alimentación de la línea Duet
Compruebe la alimentación en el control.

La lavadora Duet no arranca
Desenchufe la lavadora durante 30 segundos para intentar reiniciar el control de la lavadora Duet.
Intente una prueba de diagnóstico rápido de la lavadora Duet
¿La lavadora tiene energía?

La puerta de la lavadora Duet no se bloquea
La lavadora Duet no se desbloquea
Desenchufe la lavadora durante 30 segundos para intentar restablecer el control de la lavadora Duet.
Intente una prueba de diagnóstico rápido de la lavadora Duet
Compruebe el bloqueo de la puerta Duet. (Comprobación del bloqueo de la puerta de Duet)
La puerta de la lavadora Duet no se desbloquea
Desenchufe la lavadora durante 30 segundos para intentar restablecer el control de la lavadora Duet.
Intente una prueba de diagnóstico rápido de la lavadora Duet
Puede desbloquear manualmente la lavadora quitando la parte superior (retire los tornillos de la parte posterior del panel superior y deslice el panel superior hacia atrás para levantarlo. luego, con la lavadora desenchufada, alcance y tire de un pequeño anillo en la parte superior de la cerradura de la puerta para abrir manualmente la cerradura de la puerta.
Compruebe la cerradura de la puerta de Duet (Duet Door Lock Check)
La lavadora Duet no llena el pescado
Desenchufe la lavadora durante 30 segundos para intentar reiniciar el control de la lavadora Duet.
Compruebe las válvulas de agua de su casa
Si sus mangueras de llenado tienen una válvula de retención de inundación cierre el agua, desconecte las mangueras y deje correr un poco de agua en un cubo. A continuación, vuelva a conectar las mangueras a su lavadora y realice una prueba de diagnóstico rápido de la lavadora Duet.
Compruebe las válvulas de agua de Duet (Comprobación de las válvulas de la lavadora Duet)
El tambor de la lavadora Duet no gira
Desenchufe la lavadora durante 30 segundos para intentar restablecer el control de la lavadora Duet.
Intente una prueba de diagnóstico rápido de la lavadora Duet
Compruebe el motor Duet y la unidad de control del motor (comprobación del motor Duet)

Las fugas de la lavadora Duet
La causa más común de las fugas de la lavadora Duet es un agujero en el fuelle de la puerta de la lavadora. Sin embargo, una fuga puede provenir de muchas de las partes de la lavadora. la mejor manera es reducir su problema, ¿está goteando todo el tiempo, incluso cuando la lavadora está apagada? (válvula o suministro de agua) o sólo cuando la lavadora está en marcha? (manguera, bomba de vaciado, fuelle de la puerta) Inspeccione visualmente la lavadora en busca de la fuente de la fuga, ¡tenga cuidado con las piezas móviles que pueden quitar sus piezas!

Vibración de la lavadora Duet
Asegúrese de que su lavadora Duet está sobre una base sólida... puede balancear la lavadora presionando en una de las esquinas. (ajuste las patas de la lavadora)
¿Se desequilibra la lavadora EMPTY durante una prueba de diagnóstico rápido de la lavadora Duet? No =andgt; ¿Qué pasa si usted tiene una carga pesada de artículos similares (todas las toallas) en un ciclo normal corto? Si puede equilibrar una carga de todas las toallas, su problema está probablemente relacionado con la carga. (Lea el manual del usuario). Si se desequilibra en vacío o la carga de todas las toallas se desequilibra, vaya al paso 3.
Presione el tambor interior y sienta un movimiento de chasquido (El soporte del tambor interior puede estar roto... esto es malo) Intente girar el tambor unos grados y pruebe varias veces... los tambores interior y exterior deben moverse juntos como una unidad. A veces el soporte de tres puntos que suspende el tambor interior dentro del tambor exterior puede romperse. Si hay movimiento puede necesitar un nuevo tambor de lavado interior.
Desenchufe la lavadora y retire el panel trasero para comprobar los amortiguadores de la bañera. Deberían estar todos unidos.
Si todo esto se comprueba, es probable que pueda reemplazar los amortiguadores de la lavadora.

La lavadora no limpia bien
Limpiador de lavadoras
Su lavadora puede ensuciarse mucho por dentro en lugares que no puede ver. Intente dejar la puerta abierta un poco cuando la lavadora no esté en uso y asegúrese de utilizar el ciclo de limpieza de la lavadora de vez en cuando. Realice una prueba de diagnóstico rápido de la lavadora Duet y asegúrese de que la lavadora funciona correctamente desde el punto de vista mecánico. Si es así, puede probar un detergente diferente.


Lavaplatos Solución de problemas

Pasos iniciales
Antes de empezar a solucionar cualquier problema, asegúrese de que ha dejado que el lavavajillas complete su ciclo. Un lavavajillas Whirlpool Gold puede funcionar durante más de tres horas antes de completar su ciclo.
Asegúrese de que está cargando correctamente los platos en el lavavajillas. El dispensador de detergente debe estar libre de obstrucciones, y debe haber suficiente distancia entre los platos para que el agua y el detergente fluyan libremente.
Si su lavavajillas no se pone en marcha, asegúrese de que la puerta está bien cerrada y el pestillo está bloqueado.

Solución de problemas básicos
Si sus platos no se limpian, asegúrese de que está utilizando un detergente para lavavajillas de alta calidad. Utilice la cantidad recomendada para su lavavajillas Whirlpool Gold específico. Demasiado o muy poco puede impedir que sus platos queden limpios o dejar manchas en ellos.
Si su vajilla sale todavía húmeda, asegúrese de que está utilizando un producto de aclarado de calidad. Los lavavajillas Whirlpool Gold se basan en un agente de aclarado, como Jet Dry, para ayudar a que la vajilla se seque correctamente.
Asegúrese de que el flotador de protección contra el sobrellenado puede subir y bajar libremente. Si está bloqueado, presione hacia abajo para liberarlo.

Solución de problemas avanzados
Asegúrese de que las mangueras de entrada y desagüe de agua están correctamente conectadas a su lavavajillas Whirlpool Gold, y que el suministro de agua está abierto.
Compruebe la alimentación del lavavajillas. Asegúrese de que no se haya activado un disyuntor y que el lavavajillas tenga energía.
Compruebe también si el suministro de agua tiene la temperatura, la presión y la dureza adecuadas. Whirlpool recomienda que la temperatura del agua sea de al menos 120 grados Fahrenheit, y la presión debe estar entre 20 y 120 PSI para llenar correctamente el lavavajillas. Si tiene agua inusualmente dura, Whirlpool recomienda utilizar un abrillantador con la opción de alta temperatura o instalar un ablandador de agua casero.


Microonda Solución de problemas

Solución de problemas generales
Paso 1
Enchufe completamente el microondas. Compruebe la caja de fusibles o disyuntores del hogar. Ponga los disyuntores en la posición "On" o sustituya los fusibles fundidos, si es necesario.
Paso 2
Mantenga pulsada la tecla "Off" durante cinco segundos para desbloquear los controles si aparece "Locked" en la pantalla.
Paso 3
Desactive el "Modo Demo" si el temporizador realiza una cuenta atrás rápida cuando se inicia un ciclo de cocción. Mantenga pulsada la tecla "Timer Set/Off" durante cinco segundos.
Paso 4
Coloque 1 taza de agua fría dentro del microondas. Cierre la puerta del microondas y programe un ciclo de cocción de dos minutos. Abra la puerta y compruebe la temperatura del agua. Si el agua no está caliente, llame al servicio técnico. El magnetrón no está funcionando correctamente.

Plato giratorio
Paso 1
Encienda el horno microondas y observe el plato giratorio. Si el plato giratorio no gira, proceda al paso 2.
Paso 2
Coloque el plato giratorio en el soporte del plato giratorio correctamente si el plato giratorio no funciona.
Paso 3
Retire el plato giratorio y limpie el cubo, los rodillos y el soporte con un detergente suave para platos y agua tibia. Aclare y seque. Vuelva a colocar el cubo, el soporte y el plato giratorio.

Mensajes de la pantalla
Paso 1
Reinstale el reloj si aparece ":" en la pantalla. Pulse la tecla "Reloj". Utilice las teclas numéricas para introducir la hora correcta. Pulse la tecla "Reloj" para ajustar la hora.
Paso 2
Desbloquee los controles si aparece "Bloqueado" en la pantalla y desea iniciar un ciclo de cocción. Mantenga pulsada la tecla "Off" durante cinco segundos para desbloquear los controles.
Paso 3
Pulse la tecla "Timer Set/Off" dos veces para cancelar el temporizador si el tiempo está en cuenta regresiva en la pantalla y el temporizador ya no está en uso.


Refrigerador Solución de problemas

Puede que esté experimentando problemas con el frigorífico Whirlpool, como que el congelador no se congela o algún otro problema de control de la temperatura. La respuesta puede ser tan simple como que la puerta está entreabierta o que el temporizador de descongelación funciona mal. Pero puede que tenga un problema más complicado, como que el frigorífico funcione constantemente o sea ruidoso. La buena noticia es que has hecho clic en el lugar correcto para entender el problema y encontrar la solución adecuada.

PROBLEMA: La nevera no enfría.
Resultado: Los serpentines del condensador están sucios
SOLUCIÓN: Los serpentines del condensador suelen estar situados debajo del frigorífico. Disipan el calor cuando el refrigerante pasa a través de ellos. Si los serpentines del condensador están sucios, no disiparán el calor eficazmente. A medida que los residuos se acumulan en los serpentines, el frigorífico se vuelve menos eficiente, haciendo que el frigorífico trabaje más para enfriar. Si las bobinas están muy sucias, el frigorífico no podrá mantener la temperatura adecuada. Compruebe las bobinas del condensador para determinar si están sucias; si las bobinas del condensador están sucias, límpielas.

PROBLEMA: La nevera no enfría.
Resultado: Motor del ventilador del condensador
SOLUCIÓN: El motor del ventilador del condensador extrae el aire a través de las bobinas del condensador y sobre el compresor. Si el motor del ventilador del condensador no funciona correctamente, el frigorífico no enfriará bien. Para determinar si el motor del ventilador está defectuoso, compruebe primero si las aspas del ventilador están obstruidas. A continuación, intente girar el aspa del motor del ventilador con la mano. Si el aspa no gira libremente, sustituya el motor del ventilador del condensador. Si no hay obstrucciones y el aspa del ventilador gira libremente, utilice un multímetro para comprobar la continuidad del motor del ventilador. Si el motor del ventilador del condensador no tiene continuidad, sustitúyalo.

PROBLEMA: La nevera no enfría.
RESULTADO: Motor del ventilador del evaporador
SOLUCIÓN: El motor del ventilador del evaporador aspira el aire sobre los serpentines del evaporador (refrigeración) y lo hace circular por los compartimentos del frigorífico y del congelador. Algunos frigoríficos tienen más de un motor del ventilador del evaporador. En los frigoríficos con un solo evaporador, éste se encuentra en el compartimento del congelador. Si el ventilador del evaporador no funciona, no hará circular el aire frío hacia el compartimento del frigorífico. Si esto ocurre, el congelador puede seguir enfriándose, mientras que el frigorífico no se enfriará. Para determinar si el motor del ventilador del evaporador está defectuoso, intente girar el aspa del ventilador con la mano. Si el aspa del ventilador no gira libremente, sustituya el motor del ventilador. Además, si el motor es inusualmente ruidoso, sustitúyalo. Por último, si el motor no funciona en absoluto, utilice un multímetro para comprobar la continuidad de los devanados del motor. Si los devanados no tienen continuidad, sustituya el motor del ventilador del evaporador.

PROBLEMA: La nevera no enfría.
RESULTADO: Relé de arranque
SOLUCIÓN: El relé de arranque funciona conjuntamente con el bobinado de arranque para poner en marcha el compresor. Si el relé de arranque está defectuoso, el compresor puede a veces no funcionar o no funcionar en absoluto. Como resultado, la nevera no estará lo suficientemente fría. Para determinar si el relé de arranque está defectuoso, utilice un multímetro para comprobar la continuidad entre las tomas de los terminales de funcionamiento y de arranque. Si el relé de arranque no tiene continuidad entre las tomas de los terminales de funcionamiento y de arranque, sustitúyalo. Además, si el relé de arranque tiene olor a quemado, sustitúyalo.

PROBLEMA: La nevera no enfría.
RESULTADO: Termostato de control de temperatura
SOLUCIÓN: El termostato de control de temperatura dirige la tensión al compresor, al motor del ventilador del evaporador y al motor del ventilador del condensador (si procede). Si el termostato de control de temperatura no funciona correctamente, puede impedir el funcionamiento del sistema de refrigeración. Para determinar si el termostato está defectuoso, gire el termostato desde el ajuste más bajo hasta el más alto y escuche un clic. Si el termostato hace clic, no es probable que esté defectuoso. Si el termostato no hace clic, utilice un multímetro para comprobar la continuidad del termostato. Si el termostato de control de temperatura no tiene continuidad en ningún ajuste, sustitúyalo.

PROBLEMA: La nevera no enfría.
RESULTADO: Condensador de arranque
SOLUCIÓN: El condensador de arranque proporciona un impulso de potencia al compresor durante el arranque. Si el condensador de arranque no funciona, el compresor puede no arrancar. Como resultado, el refrigerador no enfriará. Para determinar si el condensador de arranque está defectuoso, pruébelo con un multímetro. Si el condensador de arranque está defectuoso, sustitúyalo.

PROBLEMA: El refrigerador no enfría.
RESULTADO: Placa de control de temperatura
SOLUCIÓN: La placa de control de temperatura suministra tensión a los motores del compresor y del ventilador. Si la tarjeta de control de temperatura está defectuosa, dejará de enviar tensión al sistema de refrigeración. Sin embargo, esto no es una ocurrencia común. Los tableros de control son a menudo mal diagnosticados - antes de reemplazar el tablero de control, primero pruebe todos los componentes más comúnmente defectuosos. Si ninguno de los otros componentes está defectuoso, considere la posibilidad de reemplazar la tarjeta de control de temperatura.

PROBLEMA: La nevera no enfría.
RESULTADO: Termistor
SOLUCIÓN: El termistor monitoriza la temperatura del frigorífico y envía la lectura de la temperatura a la placa de control. La tarjeta de control regula la potencia del compresor y del ventilador del evaporador basándose en las lecturas del termistor. Si el termistor está defectuoso, es posible que el compresor y el ventilador del evaporador no funcionen cuando es necesario. Como resultado, el refrigerador no estará lo suficientemente frío. Para determinar si el termistor está defectuoso, pruébelo con un multímetro. La resistencia del termistor debe cambiar junto con la temperatura del frigorífico. Si la resistencia del termistor no cambia, o el termistor no tiene continuidad, sustituya el termistor.

PROBLEMA: La nevera no enfría.
RESULTADO: Compresor
SOLUCIÓN: El compresor es una bomba que comprime el refrigerante y lo hace circular por las bobinas del evaporador y del condensador. Si el compresor no funciona, el frigorífico no enfría. Sin embargo, esto no suele ocurrir. Antes de sustituir el compresor, compruebe primero todas las piezas que suelen estar defectuosas. Si ha determinado que todos los demás componentes funcionan correctamente, compruebe el compresor. Utilice un multímetro para comprobar la continuidad entre las clavijas eléctricas del lado del compresor. Si hay un circuito abierto, es probable que el compresor esté defectuoso. Si el compresor está defectuoso, debe ser sustituido por un técnico autorizado.

PROBLEMA: La nevera no enfría.
RESULTADO: Placa de control principal
SOLUCIÓN: La placa de control principal puede estar defectuosa. Sin embargo, ésta casi nunca es la causa. Antes de reemplazar la tarjeta de control principal, pruebe todas las partes más comúnmente defectuosas. Si ninguno de los otros componentes está defectuoso, considere reemplazar la placa de control principal.


Secadora Solución de problemas

No funciona
Paso 1
Inspeccione los fusibles o interruptores de la casa. Reemplace los fusibles quemados o restablezca los interruptores disparados. Es probable que la secadora utilice dos fusibles o disyuntores. Si la secadora sigue fundiendo fusibles o disparando disyuntores, deje de usarla y llame a un electricista.
Paso 2
Cierre firmemente la puerta de la secadora. La secadora no funcionará si la puerta está entreabierta.
Paso 3
Pulse y mantenga pulsado el botón "Start" durante cinco segundos. Las cargas grandes requieren mantener el botón pulsado durante más tiempo.

Códigos de error
Paso 1
Compruebe la pantalla de la secadora para ver los códigos de error.
Paso 2
Pulse el botón "Start" y manténgalo pulsado durante varios segundos para reiniciar la secadora si aparece "PF" en la pantalla. Este código indica que se ha producido un fallo de alimentación durante un ciclo de secado.
Paso 3
Llame a un técnico de servicio si la pantalla muestra cualquier código que comience con la letra "E". La secadora ha encontrado un problema que requiere servicio.

No se seca o tarda demasiado en secarse
Paso 1
Limpie la rejilla para pelusas. Limpie la rejilla después de que se haya secado cada carga.
Paso 2
Restringir la cantidad de hojas de suavizante utilizadas. Utilice una hoja por carga para evitar el bloqueo de la rejilla.
Paso 3
Compruebe la temperatura de la habitación. La secadora requiere una temperatura ambiente superior a 45 grados Fahrenheit para funcionar correctamente.
Paso 4
Evite utilizar el ajuste de temperatura "Sólo aire". La ropa tardará más en secarse. Utilice un ajuste de temperatura apropiado para el tipo de ropa en la secadora.
Paso 5
Retire parte de la ropa de la secadora y seque cargas más pequeñas. Las cargas grandes no pueden girar libremente y tardan más en secarse.

Ruidos
Paso 1
Inspeccione el interior de la secadora en busca de botones, monedas u otros objetos pequeños. Retire los objetos sueltos en el tambor y vacíe todos los bolsillos antes del secado.
Paso 2
Nivelar la secadora. Gire las patas en el sentido de las agujas del reloj o en sentido contrario para ajustarlas. Continúe ajustando hasta que la secadora esté nivelada.
Paso 3
Separe la ropa que esté enredada. Esto hará que la ropa rebote cuando se dé la vuelta, y la secadora hará un ruido de vibración.



Whirlpool Solución de problemas de electrodomésticos

Whirlpool problemas de electrodomésticos

Whirlpool aparato roto

Whirlpool problema de electrodomésticos

Whirlpool dificultad del aparato


Reseñas de productos:

I purchased the GBS309PVS single oven in Dec. 09 along with a Whirlpool Gol
I purchased the GBS309PVS single oven in Dec. 09 along with a Whirlpool Gold microwave, dishwasher, and stove top. The oven was dented and scratched, so another one was delivered on 1/10/10. I finally decided to use the cleaning cycle in Oct. 10. It burned out the circuit board and something else. It was under warranty and repaired. I was afraid to use it again, but tried it yesterday, 12/27/2011. It smelled horrible, knocked the power out of the oven, and the door will not unlock. Customer service was not very kind and said that I had to purchase a $269 warranty and they would send someone out. I did, unwillingly. Well see what happens on Friday. If this is not resolved, I will go further. This is a faulty part of the manufacturing and should be handled as so.
Publicado: December 29, 2011
Mary of League City, TX
Fuente: consumeraffairs.com

The stove is only 5 years old. The oven would not ignite. The gas was getti
The stove is only 5 years old. The oven would not ignite. The gas was getting through, but theres no flame. Sears repaired it and put a complete flame and ignitor piece at a cost for a part of $132.00. I feel the stove is too new to have to replace anything. I am retired, so I do not use the oven often. I have only cleaned the oven one time in five years. It is very clean. I picked this stove out and paid $900.00, because I liked the style and everything about it. I feel you should look into this, and I should not have to pay for repairs in such a short time of ownership. The repair person said this stove already had an upgrade in it. Please respond. Does the whole heating element need replacing or just the ignitor?
Publicado: August 5, 2012
Andrea of Norristown, PA
Fuente: consumeraffairs.com

I purchased a Whirlpool French door refrigerator with the bottom freezer la
I purchased a Whirlpool French door refrigerator with the bottom freezer last year. From the day it was delivered, its been broken. It was pouring so much water from the top panel, it would run over the top shelf and fill the shelves below. This was not a small drip. From the beginning, I was calling and requesting a new refrigerator this one was obviously defective. Whirlpool insisted on sending repairmen over and over and over again. I kept calling. I did not want this refrigerator. What if they finally fix the water problem and down the road, it has an electrical problem because of the amount of water it was internally leaking? Well, guess what? Not even twelve months in, theres an ELECTRICAL FIRE in the refrigerator! Thank goodness it was contained within a metal box within the fridge. It otherwise could have burned my house down. The refrigerator has finally been deemed irreparable. So for almost $300, Whirlpool will send a new refrigerator. Am I crazy? Theyre going to charge me more money? Its for depreciation, they said. Ive used the refrigerator for a year. I said it was broken when it was delivered. I requested a new one then. Theyre the ones who kept replacing parts. Now Im supposed to pay more money for a product that I paid full price for? I was told I have 14 days to accept their offer. WORST, customer experience, EVER! Thats what their customer service line is called € customer experience line. Sheesh!
Publicado: October 2, 2015
Angela of Hollidaysburg, PA
Fuente: consumeraffairs.com

Purchased a Side By Side refrigerator just 16 months back and this is the T
Purchased a Side By Side refrigerator just 16 months back and this is the Third time the ice maker has failed. Who makes JUNK like this?? Is there not One company that can make anything to last at least three years. I am disgusted with the junk we bought that has Whirlpool on it. I should Sue Home Depot and Whirlpool for Fraud.
Publicado: November 10, 2014
Steve of Cataula, GA
Fuente: consumeraffairs.com

Whirlpool Dishwasher Model WDT7820PADMO was installed last October. Small p
Whirlpool Dishwasher Model WDT7820PADMO was installed last October. Small parts began detaching themselves from the first day. Then machine leaked onto floor two weeks ago and I shut it down. As it was purchased from Sears, they and Whirlpool have batted responsibility for repairs back and forth until proof of extended warranty was supplied to Whirlpool. They then scheduled a repair job for a week later with an unqualified technician, who naturally refused the job. Upon callback, I was rescheduled for a day two weeks hence. As it turned out, the repairman would not be near my home on the appointment date. Luckily, I tried to move the appointment up, as the repair service said Whirlpool did not supply proof of the extended warranty. I saved five days waiting time by rescheduling, but have to supply proof of extended warranty yet again. All this for a dishwasher that takes three hours per load, and doesnt do a particularly good job of cleaning.
Publicado: June 27, 2018
George of Willits, CA
Fuente: consumeraffairs.com

I bought my Whirlpool Cabrio washer from Lowes in Statesboro GA on 2-14-14.
I bought my Whirlpool Cabrio washer from Lowes in Statesboro GA on 2-14-14. I did purchases an extended warranty on it. After 11 months is when I started to have my problems. I was washing my clothes. I did not hear my beep on my washer. After 2 hours my laundry should have been done. I stopped on the wash cycle and shut off. I put it on the rinse cycle thinking it washed my clothes. It shut off during the rinse cycle. I called the Lowes repair. ** was to come the next day, He did not show up. I had to call again. It took 2 more days before he came out.It takes over 6 business days before I get my part. I have to have my laundry washed else where. It did the same thing again. I called. ** came out. He ordered the other part. It took 7 business days. It came in Tuesday. I tried to wash my daughters comfort on Wednesday. It did the same thing. Shut off during the wash cycle. I called at once. ** was to have been here Thursday. He never showed up. I called Friday. They said hell be there by 5. He still never showed up. I called back today .This time ** called me. He said, €So you tore it up?€ I said, €NO it€s still doing the same thing.€ He said hell be here tomorrow between 8-12. I am so tired of this washer. I even asked if I could get a replacement. They said no. I said this is stressing me out. I am on anxiety pills already. This is not doing any good. I paid all the money for this washer and it does not work. I have to arrange to have my laundry done some where else. All they said was sorry.This is the worse washer to buy.
Publicado: March 17, 2015
Cheryl of Brooklet, GA
Fuente: consumeraffairs.com

Microwave Hood Combination...moisture sensor failed...potato caught on fire
Microwave Hood Combination...moisture sensor failed...potato caught on fire. Service company Whirlpool sent failed to show (Whirlpool selected a repair shop over 100 miles away). 2nd service company told me sensor failed and they would return with new part (ignoring the fact the white microwave was not gray and black) in a few days. If I wanted a new microwave without the dust and ash, I had to call Whirlpool. Whirlpool is ALWAYS experiencing a high volume of calls.Whirlpool states 7 - 14 days (unit on back order of course) for the microwave will arrive. 21 days later..no microwave. More high volume of calls... Whirpool state a repair center has received the microwave on July 31st and should have called me. Said repair center has no record of this transaction. Whirlpool reps claim to have records of my claim...but... they keep asking did we tell you it had been handled? I say read my file... Customer rep says my file is hard to understand (i.e. it is long). But they assure me they are empowered to help me. Maybe they should look up that word.Today...it is not Whirlpool customer service fault! No... It is being handled by a Product Replacement Specialist... Sadly they cannot provide me with any contact info for that Specialist. Empowered but not informed! Lesson: Whirlpool dont buy or if you do... and it catches on fire...just buy a new one... They make it impossible to get a replacement.
Publicado: August 11, 2014
JEFF of Cincinnati, OH
Fuente: consumeraffairs.com

My son bought a Mastermind 250-L refrigerator on 09.09.2009 (invoice no. **
My son bought a Mastermind 250-L refrigerator on 09.09.2009 (invoice no. **) from the Good Morning store in Alleppey (phone no. 0477-23253809). The cooling effect was lost with a loud sound. I requested customer care. Three times, four people came and they gave a receipt of RS 890. After they left, it is in the same condition. I requested so many times, but there€s no reaction. Before I could go for legal proceedings, I would like to make you aware of the conditions prevailing in Kerala in sales and services. The young trainees who dont know to repair have broken down the entire system and it is fully collapsed. The franchise office washed their hands. This will spoil the entire name and fame of the company. Kindly look in to the matter and do the needful immediately.
Publicado: May 19, 2012
Ponnamma of Alleppey, Kerala, Other
Fuente: consumeraffairs.com

Purchased brand new washer & dryer that was chosen specifically for its
Purchased brand new washer & dryer that was chosen specifically for its HE & washing capabilities as Im a single mom with 5 kids, 2 of whom have disabilities, & I need a good washer & dryer. Washer and dryer both broke several times. I paid for an extended warranty but they never resolved the issue. Called Whirlpool & they didnt care. Four years later, Im using a set I bought used that rips my clothes while the washer & dryer sit still broken. Will never buy from Whirlpool or Kettles again.
Publicado: October 8, 2014
Rachel of Chatham, ON
Fuente: consumeraffairs.com

The refrigerator fits perfect in my space, keeps frozen (ice cream is cream
The refrigerator fits perfect in my space, keeps frozen (ice cream is creamy not a frozen block ) and cooled foods well. I love the glass shelves. I purchased 2 more bins for the refrigerator door, now I can get all my spices and condiments on the door as well as lots of other things. The freezer has racks instead of glass shelves. The top shelf is adjustable, that is nice in order to use more space. I love the ice and water on the outside of the door.
Publicado: January 6, 2017
Nana of Tarboro, NC
Fuente: consumeraffairs.com

Our washing machine - as part of a stackable set - is two weeks beyond the
Our washing machine - as part of a stackable set - is two weeks beyond the one year warranty. Washer breaks down, I order the replacement part to find out - after waiting two months for the part - that the washer is now being discontinued so the ETA on the part is NEVER. Ask what Whirlpool will do about this and am advised that they will offer me a discount on a washing machine that does not fit on the stackable dryer. Or I can purchase a new washing machine at more than the original cost of the stackable set.This is a totally unacceptable situation. The washer is just out of the one year warranty period and it is already being discontinued??? Is Whirlpool making disposable appliances now so that after the one year warranty we just toss the appliance in landfill? Really? Unable even to purchase replacement parts to repair a one year old appliance? I will think long and hard about ever purchasing another Whirlpool appliance again.
Publicado: July 22, 2016
Valerie of Ottawa, ON
Fuente: consumeraffairs.com

Whirlpool Dishwasher purchased at ABC Warehouse in Chesterfield, MI and was
Whirlpool Dishwasher purchased at ABC Warehouse in Chesterfield, MI and was delivered on 10-2-2014, and one year later, we noticed that the tips of the lower basket were coming off. We contacted the holder of the extended warranty (5-yr.) and also Whirlpool. Both replied the fault was cosmetic and was not covered by warranty, that only mechanical/electrical components were covered. When we were buying the extended warranty, we were told that we were covered for all issues that may occur. We werent told cosmetic flaws were not covered. I guess consumers should, before buying a new product, make a specific list of possible problems, and make sure whats covered and not covered. We have been unable to resolve this issue.
Publicado: October 5, 2015
ken of Cottrellville, Mi, MI
Fuente: consumeraffairs.com

This is a defect due to the removal of the dispenser heater being removed.
This is a defect due to the removal of the dispenser heater being removed. The insulation is inadequate behind the ice/water dispenser (@ 3 feet from the bottom of the door.) Replaced the line, thawed it out multiple times, added extra line under the fridge in the coils to try and warm up the water in the line between the 90 degree elbow connector and the dispenser... no luck. Since all the manufacturers models are being assembled in Mexico, using the same designs, other models are have the same issue. GE is backing theirs with a replacement freezer door. Well see if Whirlpool backs theirs. This whirlpool Gold is @ 3 years old and the issue started around a year ago.
Publicado: December 29, 2013
J of Beaumont, TX
Fuente: consumeraffairs.com

It gets the job done. Its no power washer, but the dishes get pretty clean
It gets the job done. Its no power washer, but the dishes get pretty clean and dry nicely. I have no idea how dirty the dishes can be and still get cleaned, since Im weird and pre-wash my dishes. Its stainless steel and black, and has quite a few wash and dry settings, including an option for heated or unheated dry. The utensil rack is attached to the door of the washer and cant be moved. Two levels, and pretty easy to do dish tetris with. No offense to most standard dishwashers € I need a washer about 3 times the normal size due to a passion for cooking. Its slick and matches my ultra-modern, borderline-Swedish interior.
Publicado: February 24, 2016
Danica of Tulsa, OK
Fuente: consumeraffairs.com

I have a Whirlpool Cabrio WTW5640XW and I was able to get the belt back ont
I have a Whirlpool Cabrio WTW5640XW and I was able to get the belt back onto the pulley, about a month back and it ran, loudly, but it ran. Last week the belt popped off again and now the pulleys are screwed, so I probably won€t buy another motor (for the sake of the pulley). Ill get a front loaded Kenmore or something as I was never completely happy with how this thing washed and (didnt dry) our clothes.
Publicado: January 13, 2014
Ben of Thornton, CO
Fuente: consumeraffairs.com

Never buy a Whirlpool water heater. Theyre junk and they dont honor warrant
Never buy a Whirlpool water heater. Theyre junk and they dont honor warranties. NO wonder theres a lot of bad reviews. Im one of those suckers. You would think Whirlpool would do a better job. But the blessing in all this I wont have to deal with Whirlpool again. Including washer and dryer, ref, stove, dishwasher and etc.
Publicado: January 18, 2017
Leonard of Bucyrus, OH
Fuente: consumeraffairs.com

We bought a new stove from Lowes in 2015 which is a Whirlpool with an AquaL
We bought a new stove from Lowes in 2015 which is a Whirlpool with an AquaLift self-cleaning function. This function is totally useless. We have tried it several times and it does not remove the grime from the oven. We did not even have a very dirty oven. It doesnt clean the sides at all and the bottom is still dirty. I complained to the store and they told me the AquaLift function should be used every time the oven has been used. They recommend that I use a spray for the oven (which is porcelain) and scrub off the dirt. Give me back my old self-cleaning oven with the high heat. This new technology doesnt work.
Publicado: April 1, 2016
Janice of Stittsville, ON
Fuente: consumeraffairs.com

I recently purchased a top of the line self-cleaning Whirlpool/KitchenAid r
I recently purchased a top of the line self-cleaning Whirlpool/KitchenAid range. Or so I thought. I used the self-cleaning feature for the first time only to find out it literally does not do anything. Whirlpool quickly answered my Saturday morning phone call and were very professional. When I told them the Aqualift did not work, they asked if I purchased the Aqualift kit. No, what does it contain? Two sponges and a scraper. Basically I was told I would have to clean the oven manually. That would be fine except I have osteoarthritis and cannot clean it manually. Shame on Whirlpool and KitchenAid and Consumer Reports for not doing their due diligence and not testing important features accurately, over a greater period of time with real day-to-day scenarios with people who actually know what they are doing.
Publicado: February 21, 2015
carole of Madison Heights, MI
Fuente: consumeraffairs.com

This washer never worked right. It simply mixes the clothes up with little
This washer never worked right. It simply mixes the clothes up with little water. A real piece of crap. See the 2000 other complaints. Time for class action suit.
Publicado: July 17, 2016
Jerome of Calabasas, CA
Fuente: consumeraffairs.com

I bought a Whirlpool Cambrio washer/dryer set last year. I hate them. They
I bought a Whirlpool Cambrio washer/dryer set last year. I hate them. They dont get the clothes clean, let alone wet! I couldnt believe it! I put my grandsons bib in the wash and it came out completely dry with the stuck on food still there. My husbands shirts still smell like the cologne he put on! I asked a Home Depot sales person about this and he says, yeah, we hear that a lot. !!!!!!! Im going back to a washer with an agitator so that I know my clothes are being cleaned. This whole water control business is insane. Whats the point if you have to wash the clothes several times to feel like they are marginally clean? The problem is that the industry has decreased the amount of models that still have an agitator so my selection is very slim. First and LAST time I ever buy Whirlpool.
Publicado: August 16, 2016
Cris of Tempe, AZ
Fuente: consumeraffairs.com

Right at 18 months ago, we bought the Whirlpool Cabrio Top Load washer. The
Right at 18 months ago, we bought the Whirlpool Cabrio Top Load washer. The last washer we had was the bottom of the barrel Whirlpool model and it lasted 8 years. So, I had no problem purchasing the brand. But now, our washer wont go through the cycles and we hare having lid lock issues. The repair guy said the lid lock was fine which I thought was good news because he said it would be $300 to replace including his service call. Now, it looks like our choice is a $350 motherboard, or a new washer. Whats wrong with this picture? I can go to Lowes right now and buy a used one (exactly the same for $399), pay $350 to repair my two-year-old $750 washer, or buy a different washer? Its hard to believe that a $750 washer is only good for 2 years.
Publicado: November 20, 2012
Chad of Pinehurst, NC
Fuente: consumeraffairs.com

This washing machine was already in the house when we purchased the house t
This washing machine was already in the house when we purchased the house two years ago. In those two years, it has performed well for the most part. It has many different cleaning options, the clothes come out clean, it saves on the amount of water it uses, it€s quiet and I like the fact that it is a front loading washer.
Publicado: May 21, 2020
Andrea of Powell, WY
Fuente: consumeraffairs.com

Purchased a whirlpool water heater 04/08/2005 and it worked for a short tim
Purchased a whirlpool water heater 04/08/2005 and it worked for a short time. It had a 6 year warranty. I had to replace the thermocoupler assembly 1 time and it worked fine until last week. 09/02/1011, 4 months after warranty ran out, the unit started leaking severely from the top ? (Could of understood the bottom) here. After investigating further and being told to basically pound salt by the warranty number I called, I removed the top cove r(glued on by spray in insulation) and carved away the spray in insulation. All the bosses/threaded fittings for the inlet outlet and anode rod were all leaking under the insulation where it could not be seen! I know for a fact this unit was leaking long before the warranty expired! But because of the way it is built it is impossible to see it!. I strongly feel this was a manufacturing defect and there are hundreds if not thousands of these units in people houses all over the country!
Publicado: September 5, 2011
Robert of Greenville, PA
Fuente: consumeraffairs.com

Looked for the best refrig we could find and it turned out to be a piece of
Looked for the best refrig we could find and it turned out to be a piece of junk! Less than 3 years old, paid 2700$, french doors bottom door freezer. It started making a lot of noise it seem to be coming from freezer. Called Whirlpool, they said to clean coils. We wanted a repair company to come out. They set an appointment for next Tuesday between 12pm and 5pm. Said ok.Was making so much noise, and no longer freezing everything so call said company. Lady was very rude, and said they would not be out on Tuesday but sometime the following week. This would not work for us so called another repair shop, said they would be out. They were here before 6pm. Found out that they have been having this problem, had same type of call already this week. Repair for this problem would be over $1100.00. No thank you! Would just as soon junk this appliance. So very sorry we wasted our money on this.
Publicado: May 23, 2015
Bob of Wilder, ID
Fuente: consumeraffairs.com

Our $2000+ Whirlpool Gold just had the control board fail. After calling Wh
Our $2000+ Whirlpool Gold just had the control board fail. After calling Whirlpool, local services and all national parts suppliers we were told each time the part is on back order until June. If this is Whirlpools way of generating new fridge sales, it does not work. No Whirlpool, Kenmore, Frigidaire or KitchenAid, all made by the same company will ever enter my home. The control board runs the fridge. Which executive thinks a family can live without a fridge for 4 months? What terrible service. GE always has parts and service. Go with GE everyone.
Publicado: March 3, 2015
Deb of Troy, MI
Fuente: consumeraffairs.com

When I grew up, my mom and dad had a Whirlpool dishwasher and it was the ON
When I grew up, my mom and dad had a Whirlpool dishwasher and it was the ONLY dishwasher we EVER had. The SAME one, for over 20 years! So, with confidence, I purchased a mid-range unit. (over $600 2015). By 2016, ONE year later, I was already buying replacement parts because the top rack was falling apart and the bottom spinner broke as well. The parts were extremely expensive and hard to find. Now, a mere 4 years later, you cannot find ANY parts for this machine and there are so many issues with the unit. It is no longer functioning. When it did work it ran for 4 HOURS!! Even then, the dishes are filthy. I am so upset by whirlpool. I want a full refund from the company for treating their loyal customer so badly.
Publicado: November 8, 2019
P. of Durango, CO
Fuente: consumeraffairs.com

I purchased my new washing machine in September 2011. When I removed the cl
I purchased my new washing machine in September 2011. When I removed the clothes from the washer after the first wash, I noticed that there was soap on several of the items. I ran them through another rinse and spin cycle, and there was still soap on several items. In an effort to avoid this problem, I no longer use the soap dispenser tray, and use the bulky cycle to get more water in the tub. Like most of the others, the clothes are tangled and stretched from one side of the tub to the other. Also, it takes 1 hour and 36 minutes to run a complete cycle. The manager of Sears tells me, that because of government regulations, that in a few years, you will not be able to buy any other type of washer. I purchased this machine, because it was highly recommended by Consumers Report magazine. I filed a complaint with them eight days ago, but have not had a response.
Publicado: February 20, 2012
William of New Bern, NC
Fuente: consumeraffairs.com

In Feb. 2014 we moved into a new Condo and bought all new kitchen appliance
In Feb. 2014 we moved into a new Condo and bought all new kitchen appliances, MAKING one mistake, a Whirlpool side by side refrigerator, Model WRS322FDAM 01. It had to be ordered and was received by Lowes on March 10th. Letters from Whirlpool told me that their service warranty had ended as of 2/1/15 which predated our receipt of the fridge. It is a bit noisy with the ice maker, and when it fills up with water, you can hear it, and yes, the ice does fly a bit when you put it into your glass.The worst thing about this piece of junk, is how cheaply it is made. The materials used must have come from the rejected pile of parts. Its just my husband and I, no grandchildren/children and very little company. So, the fridge received average use and then within 6 months, one of the drawers cracked at the back. I tried to glue it back together myself because I was told that it was not a covered item??? My repair lasted a few months and then came apart entirely. When I removed the broken shelf I noticed something around the LED light on the liner in the back of the fridge. I pulled out the meat drawer and found a crack that began at the bottom of the light and had moved about 3 inches to the left, and another one that began at the right of the light and that was about 4 inches or so.Life intervened and when I looked again, the right side crack had split and deepened and it had now crossed over to the rounded edging connecting the back liner to the side liner. The left side crack had also moved further to the left, and is now approaching the side corner. I spoke with Whirlpool and they sent out a repair company who e-mailed a photo of the cracks to them from our home. The company response was that they would cover the crack with 482395 liner tape. - this was their idea of a repair.I then spoke with a Lowes representative who agreed to send another repair firm out. Well, they came today and when they spoke with Whirlpool, they were told to order an Epoxy kit (# 8212572) - this was their version of a repair. I spoke with a supervisor and told her that they were not repairing the liner, they were just placing a bandage on top of the crack. I compared it to owning a new car but having cracks in the dashboard. In this case the dealer would place tapes over the cracks instead of just replacing the dash. Neither response from Whirlpool was a repair. All they were doing was hiding their piece of garbage. She disagreed and would offer nothing further. I told her that I was going to bring this to the attention of any consumer group that I could, and might even see if a class action suit could be brought to bear as there were many other reports of cracked liners. We are totally disgusted with the product and its manufacturer. Whirlpool used to have a good reputation, but after this, it is now at the bottom of the garbage barrel.
Publicado: March 20, 2015
Loretta of Clifton Park, NY
Fuente: consumeraffairs.com

We purchased a brand new Whirlpool fridge & electric range. Tried the o
We purchased a brand new Whirlpool fridge & electric range. Tried the oven on 3/22/14. Turned it on at 350 for 30 minutes. Waited for the new smell to go away. Then turned the temp up to 375. My husband put a frozen lasagna dinner in. 25 minutes later the inside oven door window exploded into the oven and the dinner. Found out the outside window usually explodes. We were lucky. The dealer we bought it from let us exchange it right away. Filed a report with the CSPC and am trying to find out how to file a complaint with Whirlpool.
Publicado: March 25, 2014
Beverly of Plymouth, WI
Fuente: consumeraffairs.com

We bought a new Whirlpool Dishwasher. Installed it, wife used it for two lo
We bought a new Whirlpool Dishwasher. Installed it, wife used it for two loads. The third time she tried using it the door sprung and it no longer latches. After two weeks of calling Whirlpool, we finally had someone come out to fix it. After the repairman took a hammer to the frame he stated that it had been dropped. He wobbled the dishwasher back and forth with his hand. He said the frame will never be correctable and we will always have problems. After another week we got a hold of Whirlpool and were told the repairman has ordered parts to repair the dishwasher. Whirlpool is hoping it will hang together until the warranty expires. If the dishwasher were fixable that would be fine. However, when the repairman who has years of experience in his job tells me it will never be right and will always be a problem, I believe him.
Publicado: October 13, 2014
PAUL of Laguna, NM
Fuente: consumeraffairs.com

On October 29, 2009, we bought a new Whirlpool 30 gallon gas hot water heat
On October 29, 2009, we bought a new Whirlpool 30 gallon gas hot water heater to replace a Rheem we had for 20 years. We immediately had problems with the relief valve leaking, so we ran at the local hardware store and bought another valve. Next, we had trouble lighting it (husband was a plumber years ago) but a call to the hotline and we were in business. Now just over 3 years later, the pilot light started to cut off at will. Troubleshooting solved nothing. We called the hotline again and were given a part number, an authorization number and told to go back to Lowes for a replacement part. Figuring how our luck runs, I called first and was told there was no such part number. Trip saved. Now after reading all of these reviews, we have decided to cut our losses and buy another Rheem. You can find the Whirlpool hot water heater sitting beside our 2-year-old Kenmore HE washing machine (also made by Whirlpool) on the garbage pile. No more Whirlpool!
Publicado: February 27, 2013
Katherine of ., La
Fuente: consumeraffairs.com

Whirlpool Cabrio 8kg washing machine - Purchased this washing machine becau
Whirlpool Cabrio 8kg washing machine - Purchased this washing machine because of the size, water efficiency, no agitator. Have purchased Whirlpool products before and havent had a problem but this washing machine is absolutely a piece of garbage. At first our water bill was hugely excessive so tested the machine and it was using 269 litres per wash when it was only supposed to use 98 litre as stated on the machine. When doing 2 washes a day you can imagine the water bill we had. Lint on washing, continually out of balance no matter how much was in the wash. Had it fixed under warranty then just out of warranty. Water wouldnt turn off. Had to turn it on and off at the top lid. Could now be opened during washing cycle. Started turning itself on in the middle of the night and day. Had to unplug it to stop it, wont spin out clothes. Still sodden. After cycle finished with the lid open it would start to fill up with water again and going out of balance again. Had the appliance people out for the 4th time. Had to have the motherboard and a valve replaced. Its still leaving lint. Washing is not even getting wet so it cant possibly be cleaned. Contacted warranty people. They came out and said it is running as it should be but they advised us this is a common problem with this brand of washing machine. Personally I wish I could throw it away if I had another $900 to waste on another machine.
Publicado: September 7, 2017
kathryn of Beechboro, Other
Fuente: consumeraffairs.com

In the middle of the evening the door glass spontaneous shattered with nobo
In the middle of the evening the door glass spontaneous shattered with nobody around. Its only a 3 year old microwave builder installed in a new home. Ive always heard Whirlpool appliances are garbage but this proves it 100 percent.
Publicado: March 9, 2021
Kyle of Ontario, CA
Fuente: consumeraffairs.com

All I ever wanted was a nice refrigerator with the ability to get crushed i
All I ever wanted was a nice refrigerator with the ability to get crushed ice from the door. We bought our refrigerator from Lowes several years ago and have had problems with the ice dispenser ever since. Lowes sent repairmen many times and even replaced the one we purchased with a newer model. Whirlpool refused to replace. The problem persisted and we had to continue calling repairmen. The last straw was when the repairman asked to borrow my hair dryer to help him melt the ice that continuously builds up in the door chute. I stopped going through Lowes and went directly to whirlpool for repairs. Since then I have been told that I should remove the ice box and clean out weekly, be nicer in order to get better help and that my husband should do the talking so that Whirlpool will be more helpful. I am so disappointed. Its been a couple of years since I last called for repairs even though we had the extended warranty. I have to clean the chute daily in order to get crushed ice from the door. Whirlpool knows that their engineers developed an ice dispenser with problems but will not admit it. Their customer service is the worst ever. I will never buy a whirlpool refrigerator again.
Publicado: November 16, 2011
Roberta of Midlothian, TX
Fuente: consumeraffairs.com

Whirlpool duet steam front loader - The rubber gasket ripped about a year a
Whirlpool duet steam front loader - The rubber gasket ripped about a year ago and cost over $400 to have a tech come and repair. Then the water level switch got bad and cost another couple hundred. A year later, the rubber gasket ripped again. What a junk washer. I am ready for a lawsuit because Whirlpool will not replace it.
Publicado: March 20, 2012
Debbie of Massillon, OH
Fuente: consumeraffairs.com

The Whirlpool hot water heater model ES80H123-45D from Lowe€s is a f
The Whirlpool hot water heater model ES80H123-45D from Lowe€s is a free replacement for a lifetime warranty unit that went bad after 8 years. First heater would heat to 154 degrees with a setting of 150. Very good. New one heats to 140 degrees with a setting 150 degrees. Digital ESM screen on heater reads 150, but the water is only 140 by my temperature test. I talked to complaint line 5 times in 7 days and was told to do various test, but the temp never went past 140. They replaced both thermostats and temperature still never past 140 with ESM reading 150. They first told me standard temperature was plus or minus 5 degree range. Then, they changed their minds and said it was 10 degrees. They are calibrating their equipment to operate 10 degrees less then their Energy Smart module reads to cover up a performance issue with their water heater. They say this unit will operate between 80 and 150 degrees€nothing€s said about a plus or minus operating range. I will buy a new temperature gauge to see if my old one is correct. It was tested against a digital one a couple of years ago when I had a new dishwasher installed by Lowes. The installers gauge read over 152 and mine read 154 degrees at the sink next to the new dishwasher, so it was close to accurate at that time. Whirlpool is happy with their under-performance.
Publicado: March 16, 2012
James of Shelby, NC
Fuente: consumeraffairs.com

I purchased this Whirlpool Cabrio Platinum washer on 12/1/12. I started get
I purchased this Whirlpool Cabrio Platinum washer on 12/1/12. I started getting an F1 fault and all the lights on the machine light up like a Christmas tree during cycles now. I thought I would research Google to see if others were having the same problem. I was VERY disappointed to see all of the same issues others were having with this high end washer. Without even calling a repairman, I know that this motherboard fix is $400+ based on all of the negative feedback. We have a large Whirlpool plant in my hometown, and I hate to see the lack of resolve by Whirlpool.
Publicado: December 9, 2014
Bob of Findlay, OH
Fuente: consumeraffairs.com

This dishwasher was a mere 2.2 years old, installed by Lowes-hired technici
This dishwasher was a mere 2.2 years old, installed by Lowes-hired technician and the part will cost $168 through Whirlpool, plus labor on both first visit and installation visit. I would not advise to purchase this or similar product from Whirlpool. What really makes me upset is that I learned from customer service that this unit was made in the USA.
Publicado: April 29, 2013
Olga of Latrobe, PA
Fuente: consumeraffairs.com

I have posted on here in the past about the problems with the Cabrio Washer
I have posted on here in the past about the problems with the Cabrio Washer from Whirlpool. Our third top load lid was just ordered since 2011. There is a design flaw where the plastic frame around the lid cracks and causes the lid to hump up. While shopping at a local appliance store recently, I saw a new Cabrio washer and the lid and hinge system has be re-designed. I wonder why?????
Publicado: December 10, 2013
Frank of Dover, OH
Fuente: consumeraffairs.com

19 gallon Electric Whirlpool water heater Model #e1f20us015v - Purchased th
19 gallon Electric Whirlpool water heater Model #e1f20us015v - Purchased this water heater from Lowes to provide hot water to small apartment with no kitchen for my son, built in my garage. Had unit professionally installed within 1 foot of bath to provide hot water for shower and sink in bath only. Hot water lasts only 5 to 6 minutes and takes approx. 2 hours to recover. My son cannot even take a normal shower! ntacted Lowes who was unable to help and told me to contact Whirlpool. Contacted Whirlpool after my model number would not even come up on their website. I asked tech what was the normal expected amount of time before hot water depleted. She did not know. I asked what was the normal recovery rate. She did not know. I asked for information on the energy rating. She said there was no information available. I asked how I could receive a refund. She said that they could only send a plumber to check unit and that nothing would be done if it was heating water. I asked to speak with a supervisor. She said none were available and said one would call me. I never received a return call. VERY DISSATISFIED with Whirlpool on this issue. It appears my only recourse is to purchase a new water heater and scrap the present one.
Publicado: February 5, 2015
Ray of Fredericksburg, TX
Fuente: consumeraffairs.com

Bought a new set of Whirlpool Cabrio Platinum tin replace my Maytag that ha
Bought a new set of Whirlpool Cabrio Platinum tin replace my Maytag that had finally died. I believe this is the worst set Ive ever owned. It wasnt inexpensive but its cheaply built. Cant wash a set of sheets without it getting out of balance, even if you carefully place them in the washer as they recommend. They knock up no matter what you do. The dryer is gas and my clothes still have to be turned back on for more time that should take. We are talking about over an hour. Ive had them just a few months but Ive had it. I want my washer and dryer to just do their jobs like you expect. Im selling them or donating them but whichever they are out of here. Whirlpool, I am ashamed of you. Putting out such a poorly made washer and dryer. Instead of the name Platinum. They should be named Salvage. Never again Whirlpool. Never Again!!!
Publicado: November 28, 2015
Karen of Benton, KY
Fuente: consumeraffairs.com

I am very unhappy with this Whirlpool refrigerator model# GX5FHDXVQ 04. I b
I am very unhappy with this Whirlpool refrigerator model# GX5FHDXVQ 04. I bought this model in October 2011. You have to push the left door to close it and if you dont then the fridge will stay open. I had a Whirlpool tech come to fix this door problem so this is what he told me: 1) You have to push the door in order to close it properly; 2) Before closing the left door, I should first open the right door (losing energy); 3) The gasket will break very fast; 4) Buy a three-year protection plan because you will have to use it; 5) The freezer is very uncomfortable. In the bottom drawer, you have to fit your stuff. If you put your freezer stuff in a drop higher, then you cant close the drawer, so I am losing space; 6) Sometimes when I fill up the fridge, I move the temperature to #5. After a day, the top shelf back stuff will freeze and the front stuff will stay on fridge temperature. Yesterday, 4-18-2012, for the second time, the freezer gets a sheet of ice. Repairman will repair it but who knows. This fridge looks to me like a lemon. The height is 70 but listed as. I rate this fridge with a CCC.
Publicado: April 19, 2012
Pincus of Brooklyn, NY
Fuente: consumeraffairs.com

I bought the top-of-the-line Whirlpool top-loading washer and havent regret
I bought the top-of-the-line Whirlpool top-loading washer and havent regretted it for a minute. This machine washes everything from the most delicate to the most bulky and heavy and does an excellent job of it. It saves about 1/3 of the water my rotary agitator washer used. What more could I ask from a washer. Incidentally, also purchased the largest front-loading electric dryer Whirlpool makes and never have to hold a load of wash until the dryer finishes the last load...a real time-saver.
Publicado: May 19, 2020
Gail of Lyford, TX
Fuente: consumeraffairs.com

Whirlpool Cabrio washer (WTW6400SW2) - After a few years of working, my was
Whirlpool Cabrio washer (WTW6400SW2) - After a few years of working, my washing machine lists a code of F50 and will not spin. After three visits from a repair company, they couldnt fix it and said we need to buy a new one. It seems like an electronic problem, but we have to replace the whole machine. Consumer Reports says a machine should last 10-14 years. Numerous people online have stated the same issue with the same model. More than one person stated there is already a class action lawsuit on this machine? Please help. Who can afford a new expensive machine after a few years of service?
Publicado: August 20, 2012
Gregory of Plainfield, NJ
Fuente: consumeraffairs.com

I purchased a Whirlpool Refrigerator Model # WRF990SLAM00 in May of 2013. M
I purchased a Whirlpool Refrigerator Model # WRF990SLAM00 in May of 2013. My wife started noticing ice build up on the ice maker in the refrigerator section of this French Door model. We had it serviced for the same problem 4 times and the problem still existed. At this point, Whirlpool offer to give us our money back, and here is where things got interesting. My wife spoke with a Sheila who was to issue a check to a third party company who would then pick up the refrigerator and give us the check. Sounds simple enough, huh? The company was to get the check in 7-10 business days so we bought a new refrigerator, a Samsung this time, and scheduled its delivery for the time frame we were told the non-functioning fridge would be picked up. My wife could not get in touch with Sheila, which was always a problem, and we talked to a Beth who told us that this whole process had not even been started yet. Well, we are having our new fridge delivered and still waiting on our check and for someone to come and pick up this American-made piece of crap! We wanted to buy American, but this is what we got, a piece of crap!!
Publicado: August 22, 2014
Brian of New Albany, IN
Fuente: consumeraffairs.com

We purchased a Whirlpool French Door Refrigerator WRF989SDAHOO less than tw
We purchased a Whirlpool French Door Refrigerator WRF989SDAHOO less than two years ago. The refrigerator runs constantly and has gotten louder by the day. It is so loud you can hear it when you are in another room. The temperature on the refrigerator is too cold and freezes fruit when I put it in. I contact Whirlpool online and they said it seems fine to them and also there is no temperature control that I can change myself. I am afraid I am going to come home one day to a dead refrigerator and spoiled food. I was not happy with their response and I WOULD NOT PURCHASE this again. The other problem is, we bought as a set, matching stove, refrigerator, microwave and dishwasher. So if I have to get a new fridge it wont match.
Publicado: June 2, 2014
Connie of Hamilton, OH
Fuente: consumeraffairs.com

Switched to bottom freezer and love the size. We all use and enjoy the filt
Switched to bottom freezer and love the size. We all use and enjoy the filtered water. Whirlpool has proven to be a manufacturer I will always consider when making major appliance purchases for performance, service, and dependability.
Publicado: September 2, 2019
Martie of Morgan Hill, California
Fuente: consumeraffairs.com

I just bought a brand new Sterling steel refrigerator not even 2 months ago
I just bought a brand new Sterling steel refrigerator not even 2 months ago, and since I got it, noticed rusty spots coming out,and now has spread all over. I called customer care, and they said it wasnt cover under the guarantee,and to buy a special spray out of my pocket expensive to remove the rust. I am Very disappointed with the service I received, for its not even 2 months old refrigerator and it looks like it is old now. In addition, the company didnt offer to send someone to take a look, checking and make sure theres no future problems with my new purchase, and as a courtesy removing the rust free of charge.
Publicado: February 13, 2020
Beisy of Nueva Vida, PR
Fuente: consumeraffairs.com

It is a new model side by side with water and ice maker. The temperature is
It is a new model side by side with water and ice maker. The temperature is very uneven, inside it has surprisingly little storage room in both fridge and freezer. Very difficult to fit food in due to awkward spaces. Would not buy again or recommend.
Publicado: September 7, 2019
Billie of San Diego, CA
Fuente: consumeraffairs.com

Agreeing with many. How disturbing to buy a Cabrio Whirlpool washing machin
Agreeing with many. How disturbing to buy a Cabrio Whirlpool washing machine about 5 years ago. I might as well go down to the river and wash my clothes. The bearings went out which means I have to be the spin cycle. I am hanging out my clothes on the line - very wet - until my husband buys the part and fixes it himself. I had my maytag for 25 years. An awesome, dependable machine that we laid to rest because of rust. We should have gotten another drum instead of buying this machine. Where are the engineers that are making dependable appliances to last a LONG time? We have not gotten smarter. Or we only care about the all mighty dollar. Make something to last a short time so that you have to buy again. We will do some extensive research the next time we buy a washing machine. Do not buy this machine!
Publicado: May 17, 2016
Rosene of York, PA
Fuente: consumeraffairs.com

Leaks water on bottom. Door seal dont go far to under door, is from manufac
Leaks water on bottom. Door seal dont go far to under door, is from manufacturing defect, is water overflow or is something else. Dishes washer is about 10 years older. Very real disappointed and wont buy this brand again on dishwashers.
Publicado: March 19, 2020
Jose of Perris, CA
Fuente: consumeraffairs.com

We purchased a Whirlpool Estate Range in 2008, with an extended warranty. W
We purchased a Whirlpool Estate Range in 2008, with an extended warranty. We have only moved this range out 2 times since it was installed and the last time was over 2 years ago. This range worked beautifully, no issues whatsoever. Until... tonight, the oven & one burner were being used when suddenly the range started arcing, which blew a hole through the back panel on the stove where the cord hooks to it. It continued to arc and quickly fill the kitchen with black smoke until we could reach the breaker box. The Whirlpool repairman wants to charge $88 dollars just to tell us WHY it happened. After 2 years of sitting in the same spot, why? I dont want the stove repaired, I want it out of my house! I will not take the chance that this will happen again when we are not home. When asked if this was an issue with their product, the repairman answered, I have never heard of anything like this before. After reading these reviews: Such a Liar! I wouldnt believe anything Whirlpool, or their representatives told me about their products now. I just want their crap out of my house and I will never spend another one of my hard-earned dollars with them again. Too many other choices out there. I just want other buyers to Beware of Whirlpool.
Publicado: April 3, 2014
Tina & John of Saint Louis, MO
Fuente: consumeraffairs.com

We have had the Whirlpool Cabrio washer and dryer for 4 years now. Let me s
We have had the Whirlpool Cabrio washer and dryer for 4 years now. Let me start off by saying the first 6 months was wonderful. Then after that, the machines were breaking down every time we turned around at the worst times. With 2 adults and 4 children, you see my point. We have had a repairman at our house to fix these machines 6 times and now, we are getting a code on our washer that is F1. Looking up codes online shows to be the computer system of the machine and a $400-$600 repair, might I add. Please save your money and buy a better and more dependable set than Whirlpool. Washers and dryers used to last 20-25 years, or so my parents and grandparents did. All of the manufacturers are building cheap junk so we can buy them more often.
Publicado: July 4, 2013
Randy of Bryant, AR
Fuente: consumeraffairs.com

I have the top load Whirlpool. Its very roomy for my covers, rugs & tow
I have the top load Whirlpool. Its very roomy for my covers, rugs & towels. It has a setting for me to just clean my washer or if I need to just rinse it. It has a cycle just for that. Or if I need a quick wash or a just cold water wash it has those cycle. When my cycles are done it makes a cute jingle sound to let me know its done.
Publicado: May 12, 2020
Arlea of Mountain House, California
Fuente: consumeraffairs.com

Water heater model N40t61-343 - Why does a water heater fail after 4 years
Water heater model N40t61-343 - Why does a water heater fail after 4 years when there is a warranty for 6 years? Is this water heater an omen for Whirlpool? I have a wife who is terminal and I trusted the Whirlpool name for hot water. What are Whirlpool going to do about this water heater?
Publicado: May 16, 2015
steven of Portage, IN
Fuente: consumeraffairs.com

This unit was new 11/11. Very little oven use but the 1st time the self cle
This unit was new 11/11. Very little oven use but the 1st time the self clean feature was used the outer oven door shattered and now 5 years later there are no replacement parts available. Bought an extended warranty and no results from vendor other than refund $$ on what is left of warranty. Original cost $3200, now useless p.o.s. I will never buy a product manufactured by Whirlpool and hope they go out of business. Bitter... You damn right...
Publicado: January 17, 2017
Kenneth of St Louis, MO
Fuente: consumeraffairs.com

It is a double oven. Temp varies too much. The oven is very inconsistent. C
It is a double oven. Temp varies too much. The oven is very inconsistent. Cooking Thanksgiving the temperature would not stay even. It took much longer than intended. It was quite frustrating. I would not recommend the Whirlpool double oven.
Publicado: February 8, 2021
Richard of San Tan Valley, AZ
Fuente: consumeraffairs.com

We bought this washer brand new and as soon as it was outside the one year
We bought this washer brand new and as soon as it was outside the one year warranty the bearing went out. They had to order a whole new drum kit. A MONTH later I had a running washing machine again. The day after it was fixed it started leaking underneath the machine. Serviceman came and looked at it and said No must be the hoses (my responsibility to fix). Nope kept leaking and two months later Im doing laundry and an entire load of water floods my laundry room. Drum broke again!! SIX WEEKS LATER I still am waiting for a new drum. I had to fight to get Whirlpool to fix it again and they wont even return my calls about why its taking so long! We are a family of 8, so doing laundry at a laundromat is outrageous! Dont ever buy Whirlpool washers!!!
Publicado: September 14, 2016
Monique of Battle Ground, WA
Fuente: consumeraffairs.com

Dishwasher (WDT710PAYM5) handle on the left side loosened within 2 weeks of
Dishwasher (WDT710PAYM5) handle on the left side loosened within 2 weeks of purchase. Today the handle fell completely off. The dishwasher will be a year old in August of this year. I cannot figure out how to reattach the handle and there is nothing I can find in the owners manual to help me. There are only two of us and I am the one who uses the dishwasher. This should not have happened. Not real impressed with this machine.
Publicado: March 2, 2014
Brenda of Alton, IL
Fuente: consumeraffairs.com

We moved into our new condo a few months ago and my wife noticed that the k
We moved into our new condo a few months ago and my wife noticed that the knobs and front of our new Whirlpool Stove were getting too hot to touch so we called Whirlpool and since then never used stove. Was over one year old, we had to call their factor service representative. The charge was $98 plus labor $90 to tell us that even though the surfaces were way too hot to touch and dangerous to touch they were still within the factory specs of 167 degrees for the knobs, 152 degrees for the drawer, and 172 degrees for the front glass. He found the front of the unit reached 152 degrees which was hot enough to cause a serious burn when the stove was only set to 400 degrees. Why would a company set specs that will cause serious injuries? If my wife or grandchildren get burned by this crappy stove Whirlpool will be hearing from my lawyer. Stay away from any Aquaclean Whirlpool stove.
Publicado: January 13, 2016
Louis of Fort Lauderdale, FL
Fuente: consumeraffairs.com

Los llamé. Lowes me dio un número. Hablé con un hombre del servicio de a
Los llamé. Lowes me dio un número. Hablé con un hombre del servicio de atención al cliente. Me atendió. En 30 minutos estaba en Lowes. Les di la orden de compra. En casa en 45 minutos. Whirlpool es el mejor en Johnson City TN. Ustedes son como Lowes. Yo pago por Whirlpool porque ustedes lo hacen. Gracias por todo lo que hacen. El mejor.
Publicado: September 29, 2015
Robin of Cullman, AL
Fuente: consumeraffairs.com

We bought model # WTW5000DW2 Whirlpool top loader. The sensor for water lev
We bought model # WTW5000DW2 Whirlpool top loader. The sensor for water level continually bangs until the water reaches its required level!! Very annoying! I like that it doesn€t have an agitator but that€s it. I€d rather be able to pick my own water level. It also is a very slow process!! I would not recommend this machine unless it is going into a sound proof room.
Publicado: March 23, 2019
Christine of Woburn, MA
Fuente: consumeraffairs.com

Had some dishwasher liquid soap on some glass mugs. I washed three times an
Had some dishwasher liquid soap on some glass mugs. I washed three times and it still would not come off. RIDICULOUS. Will NEVER buy Whirlpool again. Quality has gone to you-know-where.
Publicado: June 5, 2013
Debbie of Sun Valley, NV
Fuente: consumeraffairs.com

We too have nothing but problems with our supposedly top of the line convec
We too have nothing but problems with our supposedly top of the line convection/microwave oven. Purchased in 2010 in February for new kitchen. From start, original microwave installed did not work, would not cook or heat. Dealer replaced. One year later, same problem, but now out of warranty. Had to pay labor, costs, and parts to get fixed. Fast forward 13 months, again magnetron needs replaced, microwave will not work. What a hunk of junk for our money. I will never buy any Whirlpool appliances again, and I will tell everyone I know the same. When you call customer service, they are nice but only say €too bad, out of warranty€. What a joke for a major appliance company to tell customers. It is obvious that this microwave is faulty from the get go, and they just keep on making them the same way and not trying to fix the problem.
Publicado: April 9, 2014
Karen of St. Simons Island, GA
Fuente: consumeraffairs.com

The freezer has never been able to produce ice cubes, so, took the ice cube
The freezer has never been able to produce ice cubes, so, took the ice cube maker out, and bought plastic ice cube trays. Not what I paid for, but it€s cheaper than having to buy another fridge.
Publicado: May 6, 2018
Lois of La Crosse, Wisconsin
Fuente: consumeraffairs.com

Bought the HE Whirlpool Cabrio in 2013 after having my old agitator Maytag
Bought the HE Whirlpool Cabrio in 2013 after having my old agitator Maytag for 19 years. After reading the other reviews I do not feel alone. An awful washer, a year after our purchase the spin cycle is so loud we have to close the laundry room door. Now it has been leaking into my basement. I called a repairman, explained my problem. He suggested to junk the washer, it will cost more to repair than buying a new washer. In addition my clothes did not clean properly, soap stains on clothes because it does not use enough water. This was about $1000 purchase that lasted less than 4 years! I am done with Whirlpool and suggest to anyone not purchase a HE washer, nothing like the old style agitator washers.
Publicado: September 15, 2016
mike of Lancaster, NY
Fuente: consumeraffairs.com

On 02/25/13 we purchased a Whirlpool Gold Series side by side (French door)
On 02/25/13 we purchased a Whirlpool Gold Series side by side (French door) refrigerator with an ice maker at the cost of $1,850.00. In April of 2014 the ice maker stopped working and the freezer at the bottom would not freeze food. Luckily for us it was still under warranty and was repaired. At the time of the repair, the repairman (associated with HHGregg) told us that the refrigerator should have been replaced since the cost of the repair was more than the fridge itself. Now July 20th, 2015, the same issue has surfaced. Again the ice maker will not work and the freezer wont freeze. I would not recommend this product or if you do pay the extended warranty.
Publicado: July 21, 2015
Carolyn of Morris, IL
Fuente: consumeraffairs.com

I purchased a whirlpool duet washer & dryer several years ago. In the 3
I purchased a whirlpool duet washer & dryer several years ago. In the 3rd yr or so, the dryer kept shutting off with beeps prior to clothes dried or cycle completion. Whirlpool gave me an option for an extended warranty given that the orig one had long ended. I purchased it - a one year warranty. In that year I have had technicians to my house 6-7 times to diagnose or swap parts. They eventually swapped all 3 boards on the dryer. It still shuts down before clothes are dry. Whirlpool tells me that they outsource this service and take no responsibility for either their lemon of a machine nor their lemon service company; Alliance Repair. I would like the money back for the extended warranty so that I could buy a new dryer and all I get is a runaround from both the service company and whirlpool. I will never buy whirlpool again and advise anyone out there to also not buy their machines.
Publicado: May 23, 2016
Harvey of Millstone Township, NJ
Fuente: consumeraffairs.com

I purchased (from Lowes) a Whirlpool water heater in 2010 unaware of the re
I purchased (from Lowes) a Whirlpool water heater in 2010 unaware of the recall and problems a lot of customers were experiencing. I have changed (6) thermocouples the most recent yesterday 2-10-2014. The heater still does not work. Is there any compensation I can receive at this date. If Lowes were aware of the problems with the heaters, how can they still in honest sell these water heaters to the public.
Publicado: February 12, 2014
Maurice of Marrero, LA
Fuente: consumeraffairs.com

As part of a new home purchase from Pulte, the combo oven/microwave can wit
As part of a new home purchase from Pulte, the combo oven/microwave can with the house. After one year of usage, the oven liner started the pile and crack. We have a two year Whirlpool warranty through Pulte our builder. When we called the dedicated line for Whirlpool-Pulte to report the issue, we were told that Whirlpool must send a technician to take pictures and see what is going on. The technician shows up and declares that the oven is damaged and repairable. But Whirlpool reject to replace the unit claiming that this is a cosmetic issue and it must have been reported to them within 30 days from buying the home, as this is their policy for cosmetic issues.We did some research on our own and we found out that Blue color liner ovens have a well known issue, but Whirlpool keeps putting these into their products. Our builder is not able to get them to replace the unit as well. I will not ever buy any of Whirlpool products. Be aware if you want to purchase any Whirlpool appliances, warranty to them means nothing, even when they know that they are shipping products that have faulty into consumers.
Publicado: October 16, 2019
Ash of Irvine, CA
Fuente: consumeraffairs.com

Worst service ever. This is my 4th refrigerator (I have 2 homes and moved a
Worst service ever. This is my 4th refrigerator (I have 2 homes and moved a few times) and I have NEVER heard of a compressor going bad in 8 months. This was a new fridge, and all of my food went bad along with my infants milk. I cannot express how upset we were, and Whirlpool told us that they cant do anything for us, and it was just something that happens. Basically, they told me, Sorry for your loss... you should buy a longer warranty since this is not covered if it happens after a year. This is Whirlpools way of telling me, we dont care if you use our product. I am amazed that they wont give us even a credit for what happened. NEVER BUY WHIRLPOOL.
Publicado: May 5, 2014
David of Linden, NJ
Fuente: consumeraffairs.com

My Whirlpool refrigerator is more than a year old but have been complaining
My Whirlpool refrigerator is more than a year old but have been complaining forever it seems. The serial # is 21142009, model WRT777REYWOO. All bottom cords etc. is out and 3 times I had people come out to fix and it never changed. The lettuce drawers freeze and in the freezer leaves ice cream pretty soft. I am so upset about this, and cannot afford a different one, no matter what brand because I paid around $1,000 for it and I am low income (my ss), 73, and disabled. But Whirlpool refrigerators are not worth buying if this is the standard policy to ignore their responsibility here. It leaks water from freezer to meat compartment, and I could go on but seems hopeless. My sister in Oregon had the same one and they took hers out finally so she could apply that amount to a different brand which has no problems.
Publicado: May 28, 2015
Jill of Maple Valley, WA
Fuente: consumeraffairs.com

I bought the Whirlpool Refrigerator wrf989sdam00 in September 2013. Ive had
I bought the Whirlpool Refrigerator wrf989sdam00 in September 2013. Ive had nothing but problems with it breaking down within the first year. 5 days after the first year the 2nd cooling coil stopped working. After several attempts to get some help from the company I paid $500 for the second coil to be replaced. One year later that second coil has broken down once again, called Whirlpool and got nowhere. Ill have to pay another repair company to come in, AGAIN, to repair this piece of junk! Whirlpool does not, will not, has not, stood by their disastrous attempts to produce a refrigerator to keep your foods fresh. DO NOT BUY ANYTHING FROM WHIRLPOOL AS THEY DO NOT HONOR THEIR OWN PRODUCTS!!!
Publicado: September 26, 2015
Christine of Oro Valley, AZ
Fuente: consumeraffairs.com

New whirlpool washing machine 2016 - This washer is supposed to be smart, b
New whirlpool washing machine 2016 - This washer is supposed to be smart, but it NEVER fills up with water! I always have to fill a bucket with water and throw it in the washing machine. My clothes do not come out smelling fresh and its not the detergent to blame, its the washer! Im so disappointed with this product. Whirlpool should stop making products.
Publicado: September 13, 2016
Kate of Irlando, GA
Fuente: consumeraffairs.com

This is our 2nd circuit board failure in the 4-5 yrs, since we purchased th
This is our 2nd circuit board failure in the 4-5 yrs, since we purchased this very expensive range/oven. The first time was shortly after the warranty ran out and Whirlpool would not even send us the part for free. They said there was nothing they could do. So this time we are not even contacting them and are just having our repairman order another new one. For a $1600 range to have to put more than $400 back in so far, I would never buy a Whirlpool again. I have been very careful not to use any cleaners on the circuit board as I was told by our repairman that that shorts them out. First the convect bake button wouldnt work, nor the convect roast, now the bake button, so the only buttons that work are broil and warm. Even the timer is shot. What a piece of junk (electronically). Beware buyers!
Publicado: October 17, 2015
carol of Maple City, MI
Fuente: consumeraffairs.com

After getting a suite of Whirlpool appliances from Home Depot, I found that
After getting a suite of Whirlpool appliances from Home Depot, I found that they were a little below standard to previous Whirlpool we€ve owned. I found the top of the Electric stove could be easily scratched and the refrigerator was noisy. The stainless steel seemed not as heavy as our other ones. The Whirlpool insignia on the refrigerator came lose and I needed to glue it back on. I€ve always had good luck with Whirlpool and we€ll see how this goes. Just to be safe we bought an extended warranty on the fridge.
Publicado: September 8, 2019
David of Clarksburg, MA
Fuente: consumeraffairs.com

I purchased Whirlpool Microwave/Convection Oven a little over a year ago. I
I purchased Whirlpool Microwave/Convection Oven a little over a year ago. It needed repair four times and the latest repair debacle appears that it will take ~5-6 weeks to get it repaired if the part that comes in works. The microwave model number is GMH6185XVS1. I will never buy another Whirlpool appliance. I spoke with Whirlpool (not the extended warranty company to which I was referred), and they refused to help, period.The extended warranty company (although very nice), werent much help and will continue to attempt repairs until the price of the repair(s) exceeds the value of the microwave no matter how it inconveniences my household.
Publicado: January 13, 2012
Robert of Branson, MO
Fuente: consumeraffairs.com

Have always loved Whirlpool. Like the silverware in the door. Doesnt take u
Have always loved Whirlpool. Like the silverware in the door. Doesnt take up space for other dishes. Cleans well and quiet. Trusted brand and would highly recommend Whirlpool. All of my appliances are Whirlpool, stove, refrigerator, washer and dryer. You might call me a diehard fan.
Publicado: January 22, 2018
Nadine of Livingston, California
Fuente: consumeraffairs.com

I earlier filed a complaint about the Whirlpool Gold microwave arcing withi
I earlier filed a complaint about the Whirlpool Gold microwave arcing within a minute of cooking frozen green beans and causing burn holes in the food. We contacted Whirlpool€s customer service and were told that the machine was no longer under warranty, but we could have it serviced, repaired and have an additional year of warranty for $259. We took a pass on that. Further trial and error along with research helped us come to the realization that the arcing was caused by the high mineral content of the green beans. Whirlpool did not tell us this, but we found the information provided by others. We no longer cook the particular brand of green beans which seem to cause this event. The microwave is no longer arcing. You would think Whirlpool might be aware of this.
Publicado: April 9, 2012
Michael of Fairview, NC
Fuente: consumeraffairs.com

Easter is in five days. Our dishwasher purchased in December 2014 is not wo
Easter is in five days. Our dishwasher purchased in December 2014 is not working. It has been broken since December 2015. Repairmen have been here THREE times. We were told that our warranty only covers parts and repair. Our dishwasher does not wash dishes. We went for a more expensive model and it didnt last a year. Whirlpool, remember your commercial?
Publicado: March 22, 2016
Roseann of Marysville, WA
Fuente: consumeraffairs.com

We bought a new Whirlpool dishwasher with a kitchen reno. It cost over $100
We bought a new Whirlpool dishwasher with a kitchen reno. It cost over $1000. One month out of warranty the pump died. As this is apparently a common thing with these dishwashers the company sent a new pump, free of charge, but we still had to pay $150 for the install. Now, less than 2 years after purchase, the dishwasher refuses to drain. I wrote to the company, they are not interested. Dont buy Whirlpool, you are only throwing money away.
Publicado: February 29, 2020
Karla of Penticton BC
Fuente: consumeraffairs.com

We had purchased a Whirlpool Duet Sport Washer and Dryer in 2007. Since tha
We had purchased a Whirlpool Duet Sport Washer and Dryer in 2007. Since that time we have had several repairs on the dryer, resulting in us having to purchase an entire new unit in 2011 (4 years old), along with mold that has accumulated in the washing machine on the tub and rubber seal that cannot be removed after several attempts utilizing several products that were recommended. The end result is our laundry that has been washed - comes out with a musty odor. Not happy at all with the top of the line, best possible machine to produce clean laundry as was sold to us! This has been a nightmare, and a totally dysfunctional appliance that should have lasted longer than 5 years!
Publicado: July 23, 2013
Cheryl of Williamston, MI
Fuente: consumeraffairs.com

Whirlpool Dishwasher model # WDT720PADB. Replaced an old Maytag that was 12
Whirlpool Dishwasher model # WDT720PADB. Replaced an old Maytag that was 12 years old; cleaned great but finally the pump gave out. From the first day that we cleaned dishes with the new Whirlpool, the dishes were not as clean as the old Maytag and totally wet even when the heated dry cycle was on. Repeated calls to Whirlpool customer service and two technician visits and still the same results. We end up drying every load by hand. Now after 14 months (two months out of warranty) only the silverware wash jets are working with all other zones inoperative. This machine is a plastic piece of junk and all it takes is one look at the cheap construction and components to say that Whirlpool engineers are competing with the Chinese made brands. This boat anchor is going to the curb tonight! Never again will Whirlpool get my business!
Publicado: January 18, 2016
Ronald of Rochester Hills, MI
Fuente: consumeraffairs.com

Contacted Whirlpool - unit (Cabrio washer 7600xt) is out of 12-mo warranty.
Contacted Whirlpool - unit (Cabrio washer 7600xt) is out of 12-mo warranty. Spoke with manager, Tracy **. She said they would not help - out of warranty. Called local parts/service center - ea. hinge is $42 plus shipping and labor to install. Obviously this is a defective design. The lid is too heavy. I was having a difficult time deciding to spend 150-200 dollars every 2-3 years for hinges on a $700 washer and then I read all the other complaints about Whirlpool washers. I will sell it for scrap and buy a better brand.
Publicado: May 21, 2014
dennis of Tampa, FL
Fuente: consumeraffairs.com

The washer is only a couple of years old. It does the job but its not somet
The washer is only a couple of years old. It does the job but its not something wonderful or great. The previous one was a Kenmore but it was built by Whirlpool. It works. Thats all I can say about it.
Publicado: May 13, 2020
Jo Ann of Centreville, Ontario
Fuente: consumeraffairs.com

My washer worked less than a year. I finally called Whirlpool and they basi
My washer worked less than a year. I finally called Whirlpool and they basically said, were a big company and you must for the rusty, broken drive shaft, pay for all new computer face plate, and service repair. I contacted the FTC and they told me they needed more complaints in order to make them do a recall on Cabrios. Good luck!
Publicado: August 6, 2014
Judy of Harrodsburg, KY
Fuente: consumeraffairs.com

Whirlpool Cabrio WTW5600XW - Bought the washer/dryer set on May 13, 2011. T
Whirlpool Cabrio WTW5600XW - Bought the washer/dryer set on May 13, 2011. The dryer has not given me any trouble. The washer on the other hand has been awful! From the very beginning, I noticed the washer was not getting my familys clothes clean! If one of my children had gotten anything at all on their clothes, I would have to wash about 5 items of clothing to even have a chance to get it clean! Doing this did not always work! I usually send my really dirty clothes to my mother for her to wash in her old style washing machine with an actual agitator! They always came out clean when she washed them! Also, please do not attempt to wash comforters, sheets or any bedding in this washing machine. It does not clean them! When you take them out, they smell worse than when you washed them and have wet and dry spots all over! Oh, and they are still dirty! It is now May 8, 2013 and my washing machine does not wash or agitate anymore! I called Whirlpool and they can only offer 2 options. A repairman for Whirlpool in my area will come out for $129 to diagnose what is wrong. This price does not include parts or labor! My other option is a flat $300 where this will pay for everything along with a 1 year extended warranty. So with the $300 option, this will put me paying about $1,000 for my washing machine! This is ridiculous. My washing machine is only 2 years old. I should not have to be repairing already! Do not buy this washing machine. If you do, definitely purchase the extended warranty and be ready to use it!
Publicado: May 8, 2013
Monica of Orange, TX
Fuente: consumeraffairs.com

Whirlpool Gold (Model No. GX5FHDXVY04), expensive French-Door style refrige
Whirlpool Gold (Model No. GX5FHDXVY04), expensive French-Door style refrigerator , with bottom freezer pull-out drawer, purchased in 2010, has drain line that repeatedly blocks, causing frozen sheet of water on bottom of freezer and consequent leaking of water onto wood flooring (ruining said flooring). To add insult to injury, 5-year extended repair warranty I purchased specifically EXCLUDES drain lines, leading me to believe that this is a well-known problem that is costly to repair which is true because the drain line and pan on this particular model is nigh impossible to access without upending the unit (two people required) and accessing the bottom panel of the unit. This appears to me to be a design defect that Whirlpool should correct -- at its expense, not mine. I am currently reviewing possible courses of action, to include, but not limited to, BBB complaint and litigation.
Publicado: October 17, 2013
Marilyn of Vulcan, MI
Fuente: consumeraffairs.com

We bought a Whirlpool front load about six years ago. We have had nothing b
We bought a Whirlpool front load about six years ago. We have had nothing but trouble with since we have owned it. First, the sensors went out on it. We had to pay over $300 to have that fixed. Then, it wouldnt run right. We had to pay another charge for that. Now they tell me the water valve is bad on it. If I had known at the time the problems I was going to experience with this washer, I would never have bought it. I fell for the price. We paid for it. We should be getting better service from it than we are. I could have bought 6 regular washers for what I paid for this one that doesnt perform like it should.
Publicado: July 12, 2012
Sue of Columbia, mo
Fuente: consumeraffairs.com

I am thoroughly disgusted with Whirlpool. How dare they sell the garbage th
I am thoroughly disgusted with Whirlpool. How dare they sell the garbage that they put out? I didnt buy the extended warranty when I bought my Whirlpool washer and dryer. Why should I when I put out all the money that I did? I havent had the product three years and had to have a repairman out to fix. And then the parts are so expensive, and they are cheap Chinese junk. I dont understand how something with a name like Whirlpool can put out such a disappointing product. Never again will I purchase your product. And I certainly will spread the word. Greed comes to mind for me. I see you have contributed much money to campaign (Republican). Have you ever thought about what you do to yourself? How absolutely disgusting you are.
Publicado: August 14, 2012
Jane of Amenia, ND
Fuente: consumeraffairs.com

Special features eg changing HE detergent conc. ratio for auto add feature
Special features eg changing HE detergent conc. ratio for auto add feature in Load and Go is impossible to find, extra rinse doesnt work. No extra spin which would be useful for bulky loads. But preset cycles work fine and machine has very low vibration a big plus.
Publicado: May 24, 2020
Diane of Poway, CA
Fuente: consumeraffairs.com

Whirlpool gas range Model WFG5245LAB2 has serious flaws that are a danger.
Whirlpool gas range Model WFG5245LAB2 has serious flaws that are a danger. I noticed the handles to turn on the burners seem sloppy. So sloppy in fact that just brushing up against the knobs will turn the gas on. This happened when I had someone visiting and we returned you could smell gas in the house. We were none the worse since we were out however my 3 cats were in the house the entire time. Tonight I removed the large grates that go over the burners to clean the porcelain. Once again I brushed up against the handle and the back burner ignited causing me to burn my hand. This stove is a danger to all.
Publicado: February 1, 2017
Nancy of Magnolia, DE
Fuente: consumeraffairs.com

I am sorry to have updated that review 2 years later. Whirlpool has actuall
I am sorry to have updated that review 2 years later. Whirlpool has actually contacted me after posting on their Facebook support group. I am not sure how it happened but I was contacted by their executive team who is WAY more professional and efficient than their support team. In a matter of days my washer was replaced and installed by a new one - the closet available to the model I had - I did not pay a penny and no questions asked even though the washer was out of warranty. So my answer to you is when you are stuck do your best to talk to the executive team!
Publicado: January 1, 1970
Rasha of Vancouver, BC
Fuente: consumeraffairs.com

We had to buy a new fridge in 2000 because ours broke. Following consumer
We had to buy a new fridge in 2000 because ours broke. Following consumer reports, we went with a side-by-side Whirlpool gold and was it pricey! Within the first five years of its life, we had to replace the fan twice...the bar that separates the fridge and freezer could have fried an egg--it was so hot! When I had to replace it the second time, I pitched a fit to Whirlpool and they could care less! Now I see that the inside wall of the fridge section has cracks forming! I know the average lifespan is 10-15 years but I still will say that I will not buy from Whirlpool anymore! Their stuff is very expensive and it just seems it has too many small things that do not hold up!
Publicado: July 27, 2011
Maria of Chesterfield, VA
Fuente: consumeraffairs.com

Compramos esta unidad para nuestra hija que vive en un edificio de apartame
Compramos esta unidad para nuestra hija que vive en un edificio de apartamentos. Le encanta y la mantiene fresca por la noche.
Publicado: May 18, 2018
Crazycatmom
Fuente: bestbuy.com

We purchased a Whirlpool Cabrio washer & dryer in 2005. After CONTINUED
We purchased a Whirlpool Cabrio washer & dryer in 2005. After CONTINUED issues with the washer during & after extended warranty, we decided to replace it in 2011. Im not a fan of mismatched sets, so we also replaced the the dryer. After researching the WP Cabrio, we assumed that model was a fluke and reluctantly replaced with the Whirlpool Duet Set. Nearing our warranty expiration, our new washer has stalled for the 3rd time. Sears customer service has been absolutely dreadful since day 1. Original delivery was scheduled incorrectly, so we ended up picking it up. We then spent the next 3 months trying to get our military discount credited back. They promised at time of purchase it would be credited automatically. After 2 hours wasted on the phone today, we are still without a working washer.. or even a date as to when it will be repaired. I was appalled at the condescending phone conversation I had with Sears rep. When service showed up last week, he knew immediately that 1 part was missing. He replaced the other 2 parts, and assured me hed rush the 3rd part and come back out today. Had I not called, we would be receiving a phone call on Friday to say our part was backordered and not available until June. After a long and frustrating conversation, I was told we could have a courtesy $25 max a week for laundry, with a max of $100 per year. I was also told that it wasnt Sears fault the part wasnt ordered when I called the 1st time, and so the 21 day wait period didnt start until the service man caught the mistake. If we hit 21 days from that date, they supposedly will do some sort of swap. I have confirmed with WP that the part is on back order, and frankly they didnt do anything either.. but the rep was much more apologetic. They couldnt do much because our warranty is through Sears and not them directly. My great niece is coming in 2 weeks for the 1st time since she was put on hospice, and I will be without a washer to clean her cloth diapers. She is on a very specific diet and has a feeding tube, so I will have to waste time hand washing clothes instead of savoring her visit. I will never shop at SEARS again. They have continued to go downhill with all the corporate changes. I left the corporate world a couple of years ago, and I can tell you that Sears doesnt take no or sorry from their vendors. Im very upset and intend to take this to another level, which I rarely do.
Publicado: May 13, 2014
Misty of Fort Worth, TX
Fuente: consumeraffairs.com

We bought this washer on 9/05/09. Recently, it sprung a leak due to a worn
We bought this washer on 9/05/09. Recently, it sprung a leak due to a worn out seal that the repairman said would cost more to fix than just getting another washer. You would think this might be cause for distress, but I literally jumped in the air and clicked my heels with joy! This washer has been nothing but a pain. First of all, I have to pre-soak every load before washing or the clothes come out just as dirty as they went in. I would set the timer on my stove to let me know when the 40 min soak cycle ended so I could change it to wash. Then I reset the timer for another 40 minutes. I also learned the hard way, that using any kind of heavy duty setting would turn towels into a pile of yarn. This washer cost $998, and guilt is the only reason I didnt replace it years ago. Ding Dong the washer is DEAD!!!
Publicado: January 17, 2017
Tracey of Nampa, ID
Fuente: consumeraffairs.com

I bought this machine in September of 2014. Six months later I HATE IT!! It
I bought this machine in September of 2014. Six months later I HATE IT!! It does NOT get the clothes clean and dont even try to bleach white towels or socks, it doesnt pump the correct amount of hot water and things come out just as dirty as when they went in. It tangles everything together and frequently stops working because it unbalances the load with its lack of water. Ive always been proud of how my familys laundry looked and now Im just embarrassed. Im considering donating this to a human society for dog towels. Stay away from this washer, its horrible. Im going to the laundromat and shopping for a new machine ASAP!
Publicado: March 3, 2015
T of Blue Rapids, KS
Fuente: consumeraffairs.com

I love my washer and dryer but am a little disappointed in a few areas. Fir
I love my washer and dryer but am a little disappointed in a few areas. First, my washer stopped spinning normally after a few years, I forget exactly why. Then my clothes were too wet when it was done. My dryer then did not get my clothes dry in one cycle. Also, it was going to cost $500 to fix my washer which wasnt worth it. But Whirlpool did send us a new tub and all the parts for free. Thankfully my husband is handy and after finding a YouTube video, replaced it all and now it works again. My dryer still doesnt always dry everything all the way. I often have to do 2-3 cycles in the dryer to get my clothes dry. I thought there was supposed to be a sensor that would keep the dryer going until there was no more moisture. Maybe that is broken too.
Publicado: February 13, 2017
Amy of Huntingdon Valley, PA
Fuente: consumeraffairs.com

Whirlpool is the manufacturer of most appliances including the Kenmore dish
Whirlpool is the manufacturer of most appliances including the Kenmore dishwasher. Your products are made horribly for the mother board to go out in 2 years is ridiculous. I purchased a stainless steel dishwasher from Sears in August of 2014. 2 weeks ago I received error codes E2 and F2. A technician came out and the mother board needs replaced because water got into it... its a dishwasher. The cost to fix $465. I paid $673. The sales person informed me that I should have purchased the extended warranty because the appliances now only last a few years. Seriously... fleecing of America. This is my last purchase from Sears. We have bought appliances for 30 years from Sears and this is the end. They could care less about customer service or their products. Apparently everything is now made by Whirlpool who will also be getting a review. Shame on you for making poor products.
Publicado: September 23, 2016
Mollie of Powell, OH
Fuente: consumeraffairs.com

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