I absolutely hate this washing machine. When I bought it a couple of years ago I thought it would be great for large items... NOT! It leaves white residue on dark colors but the MOST important issue is going off balance. The lid stays locked and you have to start the cycle from the beginning... What a waste!!! Never again will I get a Whirlpool.

Purchased Whirlpool Duet wfw9550ww00 in 2012 from PC Rich, who purchased machines in 5/11. Product stopped being made 5 yrs prior. Of course I did not know until my washer went and had service come to my house. He explained prior information, looked at my machine for 2 seconds and said someone put in a heavy load that machine was not able to handle and 2 belts broke and guts of machine are destroyed. Its a $799 fix, not including labor, youre better off buying a new machine. How does he know thats the reason for breaking??? The machine is 2 years old, not a scratch on it!!! Unbelievable!!!! Then states thats $114 for the service call. $114 for 2 seconds!!! Im absolutely furious!!! Whirlpool has a new program (if it helps anyone), if your machine is fairly new they will give you a invoice for 1/2 off a new Whirlpool... Take it from there. There should be a tremendous action lawsuit, look at all these complaints...

I have had this Whirpool Cabrio washer now for one year. Clothes always come out wrinkled (even after drying). It leaves clothes unclean and leaves white streaks in clothes. Water level is so low in, that it cannot rinse or wash clothes properly. After washing towels, when removed to put in the dryer, soap is left in towels. I have had a repairman here, he says the design is bad, yet reports works as designed. Dont buy this washer. This is a piece of junk!

I bought what I thought was a great washing machine. It is a top loading Cabrio from Whirlpool. The machine leaves white residue on all my dark clothing. It is a disaster. I am following washing instructions exactly, using HE detergent, loading the right amount, I even tried using PODS. I tried different temperature water, different cycles of washing and spinning and the same thing happens. I had an old Maytag that broke that cleaned beautifully. This thing is a piece of garbage and I would love to send it back if they would let me. DO NOT BUY IT. I AM BEGGING YOU, YOU WILL BE VERY UPSET.

Whirlpools front load washers do not have easy access to the drain pump filter. The entire front of the machine including the door has to be taken off to access the filter. When putting washer back together the parts are cheap and screws break. Most companies that sell front load washers provide easy access to the drain pump filter. Buy one of those instead of a Whirlpool and you will save yourself a lot of time and hassle.

Two and 1/2 years prior we bought a new whirlpool range - W10201511 WHT. After one year we had to replace a computer module at the cost of $500.00. One year later we encountered the same problem. Today we went and bought a new Kenmore stove rather than keep putting good money after a bad Whirlpool product. Very disappointing.

We purchased a whirlpool gas dryer 30 years ago this past February. Its still going strong with 30 years of continuous use!! The only service ever required was a belt change I did myself 18 years ago. Not too bad whirlpool!!

My husband and I, purchased this washer on November last year, I used twice before and I noticed that the clothes felt hot, but the cycle was COLD water. Now use it again until June 2015. In every cycle the clothes were hot, I started calling to get an appointment in June at the 1800-253-1301, but the system was down twice. Then in July then again the system was down, then August 10, system was down. I did not wait more and called back the next day, August 11, got appointment for the 20. A technician came, he told me that the hoses was switched, but I know the hoses was installed correctly, my husband was here at the installation. He knows the proper installation of the washers.

Bought Sep. 2012. April 2016 stopped cooling. Four visits over 4 weeks, various parts replaced, coolant refilled. Stopped cooling again soon after first 3 visits. After 4th visit cooled moderately (42 degrees) for 5 weeks. June 24, renewed service contract for 1 year for $112. July 12, stopped cooling! Took 8 days for service person to arrive; 5 days for him to tell Whirlpool that repair needed 5 parts, one of which is no longer made! But they sold me a service contract?? 16 days after initial call, Whirlpool says my case is in adjudication, which will take 7-10 business days. So I wont know what they are offering till Aug. 8th-11th. Four weeks living out of a cooler. The product is rotten, and the service is worse.Just recently discovered that all this time when I thought I was talking to Whirlpool, it was actually sub-contracted to AIG. Yes, the AIG that needed a massive government bail-out. Whirlpool customer service refused to talk to me; referred me back to AIG. The only other all-refrigerator (no freezer - I have a 20-year-old Sears freezer in the kitchen that works just fine) I can find is an inch too tall for the space. But I plan to spend for my handyman to raise the cupboard floor above, rather than buy another Whirlpool! Most of May, four weeks in July/Aug without a fridge. Hours on hold. The first service firm they used was incompetent, couldnt find the cause. I wonder how much of my $1,353 purchase cost, and my $112 service contract theyll refund?

I purchased a Whirlpool top load 8500 washing machine from LOWEs two years ago. I noticed that the clothes were not getting wet, clean, were coming out covered in lint, soap film and stained. It is misleading to call it a HE washer since I have to wash each load 3 - 4.5 hours. It is NOT energy efficient if you have to wash each load of clothes 3 times with a rinse. I have tried all of the tricks - changing soaps, labeling the wash as bulky, wetting the clothes to add weight... Washing clothes should not be this complicated. The clothes are sorted appropriately and washed in the right temperature. I do not understand what is staining the clothes. I put new white towels in and they come out stained (see photo)? Lowes sent out a repairman who said the machine would never clean the clothes since there was not enough water in the washing machine to wash the clothes. I tried to return the washer to Lowes but they said it was past the 30 days. Unfortunately, I purchased the appliances on a Lowes credit card so there was no recourse. I then contacted Whirlpool and was put on hold and transferred to various people before I gave up.

My dryer lasted 18 months and then died! All parts have been replaced. $700 and highly rated, I dont know by WHO but would love to have a chat with them.

I am very upset about this Washing Machine and Dryer. I did my research in 2012 and found good reviews on drum size, water usage, bells and whistles. I purchased the set in Feb of 2013 (its on Jan of 2017). NOT EVEN 3 years later, I write to say that my washing Machine is ready for replacement! I paid 989.00 for each and last year the Spring on the Glass Top was worn away, I am told because bleach was splashing up in the spring area. Cost to fix with a local repairman... $235.00. Now I noticed a small amount of water on the floor, move the washer and there is a LARGE amount of water Stain and my cycles keep popping up UL. Two separate repairmen (because I didnt believe my trusted first one) tell me the cost for the shot bearings and seals will cost almost as much as a new washer! I am a family of 3. I have a daycare so do a few extra loads, but am not using this any more than average to low use. Not to mention that on top of all of this the computer appears to be shorting out and to order a new panel the repairman places that at an EXTRA 300.00. SO UPSET! The dryer dries very nicely and is quiet however, the motor went out 6 months ago and we replaced that, not wanting to but better fix than scrapping it only 3 years into a product expected to last well over 10! The little clip on the door to lock it is also loose and hardly locks now. The repairman is having trouble even finding the small part. Young Couple Expecting to have a brand new 1900.00 washer dryer set last a long time only to be out of warranty and already needing to buy a new set! DONT EVER BUY A CABRIO WHIRLPOOL.

I purchased a Whirlpool oven and stove from hhgregg. The refrigerator is at best OK. The stovetop is easily scratched and looks horrendous after just a few months. Cooking controls are far too high for slow cooking. Customer service is terrible. Avoid, purchase another brand. You will be much more satisfied.

I was having trouble with our Whirlpool water heater and thought that wed have to shell out and buy a whole new one. Chris saw my complaint and helped me find the right replacement kit at a minimal cost, as my unit was out of warranty. He even took the extra step and overnighted the parts for us at no extra cost. I was extremely impressed with Chris professionalism and customer support skills.

We purchased the pair a year ago and its been nothing but headaches. First of all, half the clothes dont even get wet. They say its high efficiency but I dont think theres any efficiency when it doesnt even wash them. Second, when it actually does wash them, it leaves detergent all over the clothes. Imagine your black dress pants with white bleach like streaks all over them. We called because we were under warranty and a repair man came out. Totally useless. He said because its high efficiency, its supposed to do that. Not clean my clothes?? Why would I have purchased a WASHING machine that doesnt clean clothes?? Is there some other use for it Im unaware of?? He told us to try using deep water setting and extra rinse. So now we can wash 3 pair of socks at a time instead of one. Yippee.Do NOT BUY THIS CABRIO WASHER, UNDER ANY CIRCUMSTANCE. Youd be better off with a plastic bucket from the dollar store. If you get it as a gift, the person who bought it for you may secretly hate you. I wish wed had the benefit of these reviews. Now were out $1500. Will NEVER, EVER BUY A WHIRLPOOL PRODUCT AGAIN. Not only does it not work, they refuse to recall it or refund it. Off to the laundromat to WASH my clothes.

Love the size. We got the 28 cu ft with the drawer. I love the drawer for cold drinks and lunch meat, cheese, etc. Unlike previous refrigerators I never seem to run out of room. The bottom freezer has 2 drawers and is easy to organize.

WHIRLPOOLS unacceptable customer service! Less than one year ago, we bought a Whirlpool dishwasher, type ADP 4411 from Khoury Home, Lebanons leading retailer of household products. From the beginning, we were not really happy with the performance of the machine, which we felt was not cleaning as well as it should. But the nightmare for us came when ten months later, we came home to an electricity burning smell and smoke from our Whirlpool dishwasher, which had been off. Thankfully, our electric security system in our new apartment worked very well and shut off, so that our apartment didnt catch fire. It was a shock, but knowing that our machine was still under warranty, we contacted Whirlpool to let them know what happened. The bigger shock came when the company told us that the electric board is burnt probably because of high voltage when the electricity came too strong one time and that we have to pay for a new board $190 because such cases are not covered by the warranty! A Whirlpool manager said because the electricity in Lebanon is unstable, we should have unplugged the dishwasher whenever it was not in use - but its not really logic- the same thing can happen while it is in use (and of course nobody told us about it when it was installed)! We, like other normal people, do not unplug our appliances when they are not in use, and we are using in our kitchen a lot of other electronic appliances without any problems.The fact that Whirlpool is blaming us for a fire that could have had much more dangerous consequences is absolutely unacceptable. Unfortunately too late, we have read at the internet a lot of customer comments with these kinds of problems with Whirlpool dishwashers too. At last we got a $20 discount (!!) for the new board but on the service letter they wrote just that it had smell problems. Nothing about burning! A burning dishwasher should be for Whirlpool company a much more serious theme! The way it was handled is NOT a customer service, NOT an international service for a big company like Whirlpool and especially really NOT the customer service of a U.S. company!

It never seems to clean the dishes and it runs for 3 1/2 hrs. It is suppose to have all these Features but does a very bad cleaning job. I have used liquid soap, the cascade pods and the jet dry, still gives very poor results. Use to have a Kitchenaid that lasted almost 30 years - great appliance...

Our side by side refrigerator is 2 1/2 years old. The LED lights are not working. Had to call repair service because one cant get into the housing without a service tech No9 normal screw in light bulb to replace 2 burned out light bulbs AND pay for the service call is $475.00. THIS IS HIGHWAY ROBBERY. I would expect to pay for a major repair BUT A LIGHT BULB. DO NOT BUY A WHIRLPOOL REFRIGERATOR WITH LED lights. This is a major flaw in their manufacturing and If they go out again the fridge will go to the landfill.

I purchased a total of four Whirlpool appliances in June of 2008. Almost thirteen months after the installation of all four appliances, I experienced a problem with the control panel on the Gas Range GW397LXUB, and a sensor control problem with the Microwave GH5184XPB5. Fortunately, Whirlpool agreed to repair the appliances at no charge because it was so close to the end of the warranty. The microwave was an easy fix and simply had to be unplugged, reset and plugged back in. However, the entire electronic control panel had to be replaced on the gas range. Several of the buttons simply stopped working and I was only able to bake at 350 degrees. Again, almost thirteen months after the installation of the new control panel, it happened again. Same buttons stopped working. When I contacted Whirlpool, they refused to replace the part because I was no longer under warranty. Whirlpool refused to admit that there was a problem with the control panel, so I guess it was a crazy coincidence that I experienced the exact same problem on both. I filed an official complaint with Whirlpool in hopes that if enough people do so, they will issue a recall. I am now experiencing a problem with my refrigerator ED5FHAXSB03. The fan vibrates so loudly that you can hear it throughout the entire house.

Purchase a brand new Whirlpool fridge at the Fry�€�s Electronic in 2017. Broke down in 2018 almost 1 year after. Called Whirlpool company for replacing a new one. They didn�€�t replace before they had sent out a certified technician for fixing 3 times. It took forever to fix it, and still had the same problem after months. Finally, they agreed to replace a new one. Now I still have the same problem with a newer one which they replaced it over a year ago (including fixing and placing time). Just called to the Whirlpool company today for fixing or replacing, spoke to rep Sara, she said that it�€�s no longer under warranty because it�€�s more than 1 year. I told her that because the company didn�€�t replace right away; therefore, it has been more than 1 year; but from the time they replaced it, it hasn�€�t been 1 year. Ill never buy any Whirlpool products again.

We purchased a brand new Whirlpool refrigerator in December 2012. It is model # WRF989BAM, a French door style with the freezer in the bottom. We have had problems with this refrigerator since a few days after it arrived. The first occurrence was when we arrived home one evening to find water all over the floor, and food thawing out inside the freezer. Everything had to be thrown out or placed in a different refrigerator. I have no idea what that repairman did, but luckily that issue hasnt happened since. Something about the temperature controls. We have also had frost on the back inside panel, and it leaks inside the refrigerator constantly, so bad that we have to keep a large bowl inside to collect the water, and it has to be emptied two or three times a day. We have had two repairmen out to look at that. The first one installed a new filter, which seemed to fix the problem...for about a month until it started leaking again. They tell us these filters must be replaced every 3-6 months...interesting as it says on the refrigerator every 6 months. Regardless, we cant get a filter, or any other parts that the repairmen think it might need because parts take months to arrive. We bought this refrigerator under the recommendation of a technician who came out to repair the refrigerator we were replacing. Buy American he said. They last longer and the parts are easy to get. What a joke!

Bought a brand new 40 gal water heater from Lowes. Installed it and it worked fine. Next day no hot water... After doing all the tests with tech support. This smart mouthed CSR explained to me how her uncle is a master plumber and she knows what shes talking about. Still couldnt tell me what was causing it to not work. Other than the reset being tripped. I have had good luck with Whirlpool products. But customer service has always been poor.

We bought all new appliances, and within a year, the range and microwave are not working correctly and the refrigerator has rust on the doors. We called about the rust on the doors and were told that it is not stainless steel as advertised and rust is not covered. Fortunately, we purchased an extended warranty, which will cover the repairs to the oven and microwave. Well see how it goes. Stainless steel appliances really arent stainless steel, so they are misrepresenting their products to many people.

I have had too many problems with the thermocouple beginning about two years after I purchased the water heater in 2003. Whirlpool keeps replacing the thermocouple, but I have to pay for the plumber to come out and repair the unit. This runs me about $180 each time. The thermocouple has burned out three times since September of this year. The plumber didnt charge me anything the second time it went out. But it went out for the 3rd time today and he recommended that I replace the unit. Of course, it is out of warranty and Whirlpool was happy to tell me that I could purchase a new thermocouple at my own expense from them. I have paid for this water heater three times over with repairs. Whirlpool knows that there is a defect with the design of the water heater. There is no way that a regular consumer can get inside the water heater to clean it. I will never purchase any Whirlpool products ever! I advise anyone reading this to follow suit.

Havent even had the Cabrio washer for three years & Ive hated it since day one!!! First, our clothes dont come out clean OR come out with white streaks (changed soap, still happened!). Washing bedding is a nightmare! They are sopping wet & I have to wring it out. Finally broke down today & the repairman quoted over $600 to fix (paid $800). Take this piece of junk away!!! It cost me less to replace than get fixed; way to help the environment!

We purchased a Whirlpool gas range at Home Depot. After less than 2 years the oven would cut off and the time would start flashing. Check on other peoples problems and found out that I was not the only one. Called Whirlpool and the man on the phone told me I could have a problem with the circuit board. Said he could sell me a 1-year warranty to cover service and parts. I think the best thing to do is to buy another oven and not spend any more money on this junk. Never again will I buy Whirlpool or buy appliances from Home Depot

I bought my refrigerator model GX5FHDXVQ0 in 2010 and after this short amount of time, the control board went out. My repair cost was $446.05 to have it repaired. The refrigerator cost over $2,000 and to have to spend nearly $500 on repairs after only 2 years seems way beyond reasonable. I have Whirlpool appliances - washer, dryer and dishwasher - in my home and thought it was a very reliable name. I am very unhappy after reading customer complaints about the very same thing happening to them. I can also see that the company Whirlpool is not very concerned with customer complaints. I find this very disappointing. I will not recommend their products anymore nor will I purchase any Whirlpool products.

GX5FHTXVB00 - Purchased fridge in 2009. In the second year the freezer got too cold and fridge was warm. Coils were frozen. Lost all food. Repairman replaced thermostat. This happened twice more with the same result. My warranty has expired, fridge is 5 years old and its happened for the 4th time. Whirlpool doesnt care since its out of warranty. NEVER will I purchase a Whirlpool appliance. They DO NOT stand behind their product!

Ive had this dishwasher for 1 yr and 4 months. Its been used properly and kept clean. The motor quit. A dishwasher that only lasted a little over a year. Cheap piece of junk. I spent over $800.00 with installation. I will never buy a Whirlpool dishwasher again. Try and call Whirlpool and someone in India will politely read from a manual and waste your time. Useless!!!

Have, Quiet Partner II, Whirlpool dishwasher. Am 1 person, run only about 3 times a week and within 4 years now it will not even stay on. It will load sometimes with water then turn off. You can try forever and it will not stay on to run cycle. Waste of MONEY if this is how DELICATE they are and do not last.

I purchased Whirlpool dishwasher in March of 2011. In July of 2011, the stainless steel front started getting rust spots. Called Whirlpool and they sent a local repairman out. After 3 weeks, I called Whirlpool again and was told that the rust is cosmetic. I insisted that I have other appliances with stainless steel and they do not rust. Either they used a inferior grade of steel, or its not steel at all. They repeated it was cosmetic and they are unwilling to do anything about it.

I have been given a runaround for over a month to get my refrigerator fixed. They gave me a defected piece and it broke down in less than a year. I have been calling them up every day and they put me on hold forever-then they ask for all the details and direct me to another company. As of right now I have not received any help-My family is really frustrated as we have no fridge all this time. I dont know what to do.

I have purchased a Whirlpool Water Heater on May 21, 2005 from Lowes Model number FG1F4040S3NOV, Product number 0730261, Serial number 05181291061. It is one of the Flame Lock heaters that was part of a class action law suit. The lawsuit has been settled however. I have had three thermocouples to date installed and each time the heater has gone out after three to four days. The technicians I have contacted at Whirlpool all have stated something else is wrong with the heater even knowing that this model has been seriously defective from the beginning. They always tell me to do this and that to repair it. I do not have hot water as of the date of this writing. The original problem began June 19, 2011.

This flat top electric range has a cooktop large enough to accommodate several large cooking pots at the same time and is so easy to clean. A feature I love is the Keep Warm burner. The two front burners have 2 different heating ranges to accommodate small or large pots or pans. The self-cleaning convection oven heats evenly and provides 2 oven racks for maximum use. Whirlpool does it right every time.

Compré el calentador de agua eléctrico Whirlpool modelo e2h50rd045v para reemplazar mi calentador de agua de gas que fallaba el 21 de julio de 2014, y lo instalé un par de semanas más tarde después de un poco más de 3 años de uso. El calentador de agua sigue funcionando sin ningún problema o problemas importantes. Iandm feliz con la decisión de comprar este calentador de agua.

Refrigerator caught fire - I own a 2003 Whirlpool Gold side-by-side refrigerator that I bought new from Lowes in 2003. On Friday, July 13, 2012, I woke up to the smell of burning wires. I called 911 and they sent out a fire engine. While waiting for the firemen to arrive, my neighbor came to help me determine where the smell was coming from. Within seconds, we heard loud clicks and a huge cloud of gray smoke came out from behind the refrigerator. The firemen arrived, entered the house, unplugged the refrigerator and told me that the smoke and smell was coming from behind the fridge.

I am a Licensed Plumber in Oklahoma, have been for 25 years. Our company will no longer work on Whirlpool water heaters, heres why. I diagnosed a water heater that the pilot would not stay lit, the thermocouple was bad. Whirlpool Tech Support told me to go to Lowes and buy the parts and send them the receipt and they would reimburse me. The customer was furious that I charged them for the part and I told them when I got reimbursed, I would send them the money. Well, I not only never got any money from Whirlpool but I never got paid from the homeowner who was mad at me and I didn�€�t even sell it to them. Beware, buy Rheem.

On April 17th mid morning I noticed that the freezer side was not keeping items Frozen. Everything was melting period. I then opened up the refrigerator side all the items are not as cool as they should be. I then proceeded to do a Google search to see what I should check for in regards to the freezer and the refrigerator side not keeping cool. I then proceeded to pull the refrigerator out to inspect the back of the refrigerator. When I did that I noticed there was a hot mark on my wall, as well as a huge it burn mark on my floor. I then unplug to the refrigerator do the huge fire hazard and I touched my floor and it was very hot to the touch.I called my stepfather who is a firefighter and had him come over right away. He said we needed to take the refrigerator outside right away because the compressor had overheated and that is why it started to burn my floor. He then went to the fire station and got a heat sensor check machine, and we checked my wall and floor and we had to make sure that it was cooling down so it did not start my floor boards on fire so then we had to put a fan on it to cool it down. I then went and purchased a new refrigerator, due to this one was no longer able to be used or repaired. The refrigerator was only four years and 5 months old. For a $1,300 refrigerator it should last longer than 4 years.I called Whirlpool the following day or two days later and regards to this issue. The only thing they could tell me is that they were sorry, this refrigerator almost started my home on fire and we have six children a family of 8. It ruined my floor and part of my wall in my kitchen and we have lost a few hundred dollars and groceries. This is ridiculous and not the first time, I read a few others having this issue, Whirlpool said they have never received any complaints in regards to the refrigerator burning the floor and does not see it as a fire hazard at all.

To start with, the ice maker drips non-stop. I have to check it several times a day to make sure its not puddling up and running my hardwood floor. Because of the continuous that, drip, freeze cycle, it creates an ice dam around the rubber boot between the ice maker and ice bin....which they located in the door where there is inadequate cold, so the cubes melt, making even more of a mess, causing it to be unable to dispense them because it is one big mass... oh and that creates an ice dam also, so on top of replacing a torn boot a couple times a year I have to chisel out the ice bucket and defrost it once a week.Want more? The ice tastes horrible. I have no idea why. It didnt in my last refrigerator. The Tap water tastes fine, I disconnected the line running in to the ice maker and tried the water from there and its fine. So somewhere in the ice maker, something is wrong. There is more. The unit is a year old and now inside the refrigerator it smells like gamey shrimp. I have no shrimp in the freezer, fridge, not have I. I dont store anything in poor sealing containers, nothing has spilled, I removed all drawers, panels, shelves and scrubbed the whole inside with bleach/water. I changed every filter, checked the drip pan (clean), and still half-rotten shrimp smell.My last refrigerator was an Amana from 1986. I bought it used in 93 and owned it until I got this Whirlpool. Never had a problem with it. I have had non-stop problems with this over-priced Whirlpool and I guarantee it is the LAST Whirlpool product I will ever own.

WE had a Kenmore dishwasher and it never got the food off without scrubbing the dishes first. We decided to get a new dishwasher after being very frustrated. We purchased a Whirlpool and noticed a difference instantly. It was quiet, got the dishes completely clean, (no pre-washing like before) and was overall a better fit for our family.

This complaint is a follow-upon the last entry I submitted a week ago. I complained that my Whirlpool washing machine tears holes in clothes, and makes wrinkles that are almost impossible to iron out. Reading that several customers had similar complaints, I was encouraged to call Whirlpool. Whirlpool stated that they had no widespread complaints on this machine. Well, to make a long story short, Whirlpool came out and we paid the repairman $85 to look at our machine and tell us that nothing was wrong with the machine. So, I guess Im stuck with a worthless machine. BEWARE! Never buy a WHIRLPOOL!!!

I have a whirlpool water heater. This is the third or 4th time that the upper sensor failure code has come on. Our water heater turns off all the time and we have to fire it back up. In the past few months, it has started pouring water out from the long tube on the side of it anytime we turn it on for more then 10 minutes. The last time we called a plumber, I was trying to get a quote on a tankless water heater. Ive been so fed up with ours and I thought that would be a better route to go. The plumber explained the negative sides to a tankless water heater and explained that our water heater was a really nice, really expensive and fairly newer model. I told him that I had just gotten it about four years ago. He said he could just fix that one. So after looking at it, he acted as if he didnt know what an upper sensor was and told me it was under warranty and that I should call for the parts. Every time we have called for the parts, they send the same box thing on the front of the heater and every time, it doesnt fix it for long before it says the same thing. And now, like I said, the water heater has now added the problem of pouring water out of it. I need help. I dont know what to do. Im tired of not knowing if Ill have hot water or if the water heater is going to pour out water. Im pregnant and worried that if we cant get this fixed Ill continue to have this problem along with having a baby to take care of. Please help.

My Duet Sport washer drum is damaged due to the poor quality of the bearings. I replaced the Whirlpool Duet Front Loader Washer Bearing & Seal Kit W10253866, W10253856 but because the bearings were damaged the drum is also damaged. When I opened the rear panel of the washer the bearings had literally come apart and bearings fell out. All of the floor and the oil/grease was everywhere. I replaced the bearings but it didnt matter because the drum is warped. Priced the drum and it is nearly $400.00 to replace the assembly. The cost of the drum assembly is about half the cost of a new washer. I will never buy another Whirlpool product again. Just a shame that the cost of a replacement drum is so high. What caused the bearings to just explode and damage the drum. What did I do to cause this? Absolutely nothing. I have since discovered that this is has happened to scores of people with this same washer.

Talked to tech & checked the manual for testing the thermocouple on my natural gas water heater. Everything checked out fine but pilot wouldnt stay lit. Tested thermal switch.... everything. They said replace the valve/thermostat. Still no dice. Turns out the thermocouple was cracked on the inside near the burner assembly & would give passing readings on the voltmeter 9 out of 10 times. If you have any pilot problems, replace the thermocouple first. Was only 10 bucks. I keep a spare now. Dont forget to vacuum any dust from the fine mesh screen on the very bottom. Fresh air supply.

I would like to extend my appreciation to Whirlpool for quickly responding to our requests. Within a matter of days, we were contacted by a Whirlpool corporate representative. She listened to our issue and was extremely understanding of our frustrations. The representative assured us that we were valued customers and offered to contact our local service provider and authorize the needed repairs to our refrigerator. This interaction has restored our faith in Whirlpool and its partner brands. The representative also provided guidance on future purchases in contacting Whirlpool to purchase its extended warranty.I would suggest using Whirlpools warranty program instead of a retailers program. Contact Whirlpool to purchase any extended warranties directly, instead of purchasing an extended plan at the time of purchase. Thank you to Whirlpool and to our extremely helpful representative. I am not including her name, to protect anonymity.

Purchased a 80 gallon Whirlpool Water Heater with a Life Time Warranty. When it overflowed because the system failed to detect the water temperature, called and they sent in the temp sensor (I paid for shipping). Had plumber replace it. One day later the same thing happened, called and they sent in a board. Same exact thing happened. By this time, Im without hot water for over 2 weeks in dead cold January on the East coast. They will replace the water heater but only a 50 gallon NOT the 80 because they no longer manufactured the 80. Option given by Lowes is to add a recirculating pump to give additional gallons. But, of course Whirlpool said NO. They only can give me the 50 gallon. What a ripoff!!! Please, please DO NOT purchase any product from Whirlpool. Now they change the same to A.O. Smith Signature Premier.

Ive owned this Whirlpool, bottom freezer refrigerator for two and a half years now. About a year ago I began to notice water on the floor in front of it. I had the ice maker hooked up, which I never used, so I disconnected that. The problem continued. I discovered that the bottom of the freezer compartment would fill with ice and once full the next dose of water would flood the surrounding floor. I have cleared the ice out, on a weekly basis, but have still had the water flow onto my floor. Its a daily thing now as Ive gotten tired of pulling the unit out and removing the ice build-up on a weekly basis. My replacement refrigerator will not likely be a Whirlpool of any model.

Whirlpool microwave oven a few months old stopped working. Customer service center not helpful with prolonged holds (>30 minutes), no response to email, and amazingly no response to live chat. The 800 number was busy at one point for over an hour. When I finally did get thru, there was no coordination with local repair men, and a factory delay on the parts. I am going on 6 weeks without a functioning microwave and 3 kids at home. Thanks Whirlpool.

My Whirlpool Gold, Model # G16FDRXxQ06, has failed four (4) separate times. In each case I lost thousands of dollars, mostly in high-quality frozen foods. A Sears repair service representative came and repaired the refrigerator. In less than a year, after each repair, I had to call again. Three of these failures resulted in the loss of my food because the refrigerator simply stopped running. Unfortunately, I had been away from home for more than a week. One failure was caused by water leaking. This was apparently caused by a frozen pipe under the refrigerator. The repairman said that this was a routine failure for this Whirlpool model. I would like to recover my financial loss from Whirlpool. Is there a process to claim my loss? Is there a better, more reliable refrigerator?

Whirlpool Cabrio top loader washer - I am writing to really complain about a washer I bought there at Metro. The people were great BUT this washer has been a REAL DISAPPOINTMENT!!! It is only 4 years old and I have had to have them come and replace the top of the machine. It has rusted around where you put the bleach, the soap. It leaks underneath the machine, its rusting on the bottom of the machine horribly. SO DISAPPOINTED!!! We bought all WHIRLPOOL products - washer and dryer, stove, microwave, dishwasher.What is it with these things? They rust so easy. I had a washer before this one for 14 years and it never did this. I guess things are not made with the same quality as years ago, but I will not ever spend my hard earned money on WHIRLPOOL AGAIN!!! I guess I will have to put up with this machine till I can afford to buy something else. VERY DISAPPOINTED CUSTOMER!!!

A top loading washing machine with an agitator in my opinion, gets my clothes 100xs cleaner than one without. Ive owned front loaders and top without agitators. Never again. Top with agitator is my personal preference from now on. Also Whirlpool has never failed me unlike other brands.

I have a Whirlpool GoldSeries dishwasher and I wish I had never bought it. I�€�ll start with the cons because I don�€�t think any other dishwasher on the market matches this: After 3.5 years either the motherboard or the motor is trash. It will cost so much to fix it that buying a new dishwasher is a better option. I paid more than $800 for the dishwasher + $200 for the install + $75 for the service call to find out it is garbage. I used it about 2-3 times per week, which adds up to about 455 uses total for the time I used it. This shows that the cost of this dishwasher, without operational cost considered, is $2.36 per load (or $307.14 per year if you prefer). No other appliance I have ever owned was as expensive, over its lifetime, as this dishwasher.Whirlpool customer service was difficult to get a hold of and then obstinate and useless. The dishwasher would stink if it was not cleaned regularly. Pros: It is quiet and it cleans the dishes well. Recommendation: Do not waste your money on this. Many other dishwashers are quiet and clean dishes but not many will be this big or expensive. A disappointment over their lifespan.

I purchased my Whirlpool French Door Gold Series fridge for $2179.00 in November of 2013. We just had moved into a new house and wanted a fridge that would last a long time. In the past couple weeks the freezer has stopped freezing and after calling Whirlpool I was told I was out of luck and would have to pay full retail price to get the problem fixed. This will be the last Whirlpool product I ever buy.

I purchased a brand new refrigerator model # WRX735SDBM00 Ser # K51621170 on 30 June at Lowes. Paid about 1600.00. Within 5 days the ice maker was no longer functioning. I called the service department and a lengthy ordeal commenced of trying to repair. It is now 13 August 2015 and I have had over 10 visits from a technician and I still have no ice. I made a terrible mistake in not returning the appliance to the store within 30 days so now it has to go through the process which means that now I have to continue to wait until the technicians deem that this appliance is not repairable anymore before I can attempt to get a replacement.In the meantime, we have been inconvenienced, aggravated not to mention not be provided a product that works with no future date where I can get this appliance repaired. The local store management have been great to deal with and are trying but their hands are tied until the manufacturer determines they cant fix. In the meantime, the consumer is continuing to wait for the repair/replacement. No one seems to care or has there been any discussion of some compensation (not necessarily money) for the aggravation and inconvenience I have endured. Something is just not right. Suffice to say, never again will I buy a Whirlpool. HORRIBLE EXPERIENCE.

Hi team, I have to lodge this complaint after because of getting continuous problems I have suffered with my Whirlpool fully automatic washing machine top load 11 kg bloom wash 360 degree. I purchased the abovesaid brand new washing machine on 1st Jan 2017. Since the purchase I am struggling with this machine. I raised the fault in the beginning itself and the service was done on 5th of Feb. Jobs sheets enclosed here with.Similar issues kept on arising and whenever I raised those issues with the whirlpool team, they mentioned that company policy is to repair the faulty part if it�€�s in warranty and they will not replace. They suggested me to go for the AMC and to be on the safer side, I also took AMC under warranty period only. (AMC card - My cheque dates and service details all are mentioned onto it.) Recently I faced another issue on 26th Feb for which ticket was raised. Engineer visited on 27th Feb and advised us to replace the motor part. On 3rd March they replaced motor mechanism and ball-bearings. Then engineer advised us to check the working by giving a trial wash.I started the machine to wash clothes and after 20 mins machine started making abnormal noise. (I have made video of it, audio of the video captured the noise). I again called up the service engineer immediately and informed him about the voice coming out of machine and he gave a lame answer by saying �€�It is normal sound�€�. Then I again called Whirlpool and requested senior engineer visit to resolve the issue. Senior engineer visited and told us that one of motor screw wasn�€�t tighten properly. It opened while running the machine which completely damaged the motor.After that I am continuously calling to service centre to get the updates on my machine motor replacement. Finally they mentioned that they dont have motor part available with them due to company ceased this model productivity. When I raised this issue with the Whirlpool team they mentioned that they can only pay 40% of the machine value, because I had AMC. However, I did mention that this damage is caused by the negligence of their service engineer, but they didn�€�t discuss anything about it.When I continuously chased them they dropped me an email to refund only the 40% of the machine value. I feel cheated and harassed!! When I bought the machine they gave us 10 years warranty now they mention that motor is not available as it�€�s a 5 years old model. My grievance is that since I had already taken the AMC and the damage was also caused by their engineer, why I have to bear the loss. I have already struggled a lot with this machine since last 5 years from the day I bought this machine and now I am losing my hard earned money. Kindly do the needful. Documents attached as follows: 1. Serial number of this machine 2. Bill/ Invoice copy from dealer 3. Job sheets4. AMC card (with 3 years extended warranty) Thanks,Pratibha

What a disaster! Within one year we had to repair the stove twice, the dishwasher and the fridge! Almost three years later, we are experiencing problems with two burners and with the fridge! The company does not stand behind its products. Avoid them.

Whirlpool has electronic controls allowing exact temperature settings. It is an excellent range and it has a storage drawer under the oven for storage of pots and pans. It also has sealed burners so no gunk gets under the burners.

Washer, barely 6 months old, purchased at Lowes. While my washer cleans and I am happy with it, my washer started making loud noises during the spin cycle. I called Lowes warranty service approx 9/26/13; tech scheduled for 10/8, over a week later. Diagnosis: stripped bearings; total bearings and all tub components must be replaced. Parts ordered to be delivered to my door. Cost of washer: approx $800. Cost of parts: over $1600. Washer cannot be replaced until they have attempted to fix it at least 3 times. Repairman returns on 10/18 to repair. Oops, large plastic tub component shipped broken from manufacturer. Reorder parts for repair on 10/29. Finally a repair BUT A&E left the large tub part saying they had no room to take the part. So now Lowes is trying to arrange to dispose of the huge part sitting in my home. I live in a condo so the part cannot be disposed of in our facility. This has been a nightmare to fix and while customer service was cordial, they were totally unable to provide what is considered excellent customer service. So whose fault is it? I have missed several hours of work to try to get this taken care of. I spent money visiting a laundromat for over a month. I am the customer and guess what that means? Nothing! Now my concern is getting that large part out of my home and whether to buy an extended warranty OR just throw it out if it breaks. Very dissatisfied customer! And no the warranty for this major part overhaul is not a year from installation..... my warranty still starts the day of purchase. Are you serious? My advice: ask your friends about their appliances & esp service if they received it.

I bought a new house 2.5 years ago with all new whirlpool appliances. This week Im told the washer transmission is defective. Unbelievable! I only wash 4 average loads per week. This is a problem I would expect in 8-10 years. I am going to replace the unit with another brand.

Our dishwasher stopped working after 13 months. We are a family of 2 and use it once a week. We called Whirlpool and were told since it is past 12 months, they would do nothing but give us the name of a repairman in the area. We called our own repairman and $120 later, the sensor that had malfunctioned was replaced. Quite costly on a $450 dishwasher. Now, after 15 months, the handle on the lower broiler portion of my Range has come off and the screws will not hold because the plastic around them deteriorated. I just called customer service once again, knowing what I would be told and YES was told So sorry, nothing we can do. A new handle will be $45 plus shipping. We bought the refrigerator at that same time and every day, I wait for this appliance to have issues. In summary, Whirlpool/Maytag appliances are obviously made to be disposable after 12 months. They do not stand behind their products and I would not recommend them to anyone.

Our Model # WRF532SMBW refrigerator was purchased on 8/21/14. In the last several months, it has begun having problems with ice build up in the bottom of the freezer, as well as water puddling around the front legs on the floor. I called Whirlpool and they suggested it was our water line, but it does not leak onto the floor daily. They then suggested I have a serviceman come out for a $120.00 service call, plus whatever other expenses that occur. Or, I could just pay $322.00 and that would take care of the service call, parts and an additional one year warranty. We just bought this refrigerator 23 months ago and it cost $1618.92. Now I need to spend $322.00 additionally! What a rip off. Do not purchase a Whirlpool Refrigerator or any of their other appliances. I see this is a common complaint and wish I had read the reviews earlier. The appliance is only 2 years old.

We got the convection oven. It has no element like the one we had before with the fan. It is useless. We have to upgrade the temperature to get what we want. Difficult to clean. It does not cook like it should. We do not like it, period. Those electronic controls are not doing their work. No more Whirlpool appliances. Problems with the noise of our dishwasher also.

I bought this stove 4 years ago from Lowes. I have had nothing but problems ever since. My family is now afraid to use the stove and Whirlpool refuses to stand behind their product. The last straw was a bill for a service call that took 6 months to complete without correcting the problem. Whirlpool sent me a bill for $100 to pay for the privileged. When I complained, WP said if I paid the invoice, they would give me a deal towards a new stove. Meanwhile, the old stove does not work and we are afraid to use it, given our experience with its reliability and safety. I plan to return it to Lowes and buy anything but a Whirlpool product. Beware of Whirlpool Maytag anything!! The customer service is shameful!!

Cabrio top load HE washer - Ive only had the washer a couple of years. My husband bought it for me thinking it would make washing more time efficient and energy saving. Lesson learned! After struggling with this washer for the past year, I was told today that to repair it, it would cost around $800 or I would need to buy another washer. The washers bearings and tub need to be replaced and it will not spin properly or at all. Previously, I have owned washers for over 10 years each. This was definitely not a good purchase. After reading all of the other complaints on this site, I understand that I am not alone. It was also mentioned on one complaint of the possibility of a fire hazard with this washer. Whirlpool should be recalling.

My wife and I purchased a Cabrio washing machine and dryer, this is by far the worst washing machine we�€�ve ever owned. It hardly fills, even in deep water cycle. If you watch the clothes through the smoked glass lid with a flashlight, you can see they don�€�t even go underwater. The dryer seems to be fine but I would never recommend the washing machine to anybody looking to buy one.

The dishwasher is less than 2 years old, out of warranty, and will not start. The repairman said the problem is in the electronics. It would cost $500+ to repair.

My Whirlpool microwave oven is terrible. The whole point of a microwave is to cook things faster and make ones life easier. The main problem is food doesnt actually cook due to sensors. Cooking bacon, for example, should be a simple, quick item that easily cooks in a microwave within minutes. Not w/ this Whirlpool! The sensor would not allow the bacon to cook - even after 20 minutes of trying!! Foods such as Bob Evans family sized mashed potatoes cant be cooked either. The sensor in this microwave ensures that only the outer layer is hot while the middle is stone cold. Also, the fan has never worked from day 1, and were now on 6 months of ownership. This wasnt a cheap microwave either, so Im SOL. Please dont make the mistake I made. Dont buy Whirlpool.

It shows handprints, smudges, the door swings open and slams into stove. I did purchase extended warranty which I intend to pursue, not enough space, door issue, junk. Dissatisfied, dislike, low quality - that should say enough.

Whirlpool washing machine #WTW58ESVW1 - I bought this thinking Whirlpool was a good brand name. I was totally wrong. My machine is two years old and the auto sensor switch has quit working 6 times. One time it only did 6 loads of laundry. Another it only worked for 6 weeks. That time I replaced the switch myself to save money on a repairman. Ironically the switch is still under warranty but they will not replace it unless a serviceman comes to confirm that the switch is dead again. This is because 2 have already been returned to them. Obviously, there is a problem with the switch. The company will do nothing. They used the excuse that I did not purchase an extended warranty. This is merely an excuse. Do not purchase any Whirlpool products. You will be wasting your money and time having to end up going to go out to do laundry.

We bought model # WTW5000DW2 Whirlpool top loader. The sensor for water level continually bangs until the water reaches its required level!! Very annoying! I like that it doesn�€�t have an agitator but that�€�s it. I�€�d rather be able to pick my own water level. It also is a very slow process!! I would not recommend this machine unless it is going into a sound proof room.

I purchased my Whirlpool Duet Steam Washer and Dryer 4 years ago. My laundry never had that moldy smell. I paid for the set almost $2,900.00! Never again Whirlpool for sure!!!

Bought a Whirlpool fridge (WRF560SFHZ) 3.5 years old not cheap! Suddenly one day, the freezer drawer cannot close properly. Since it broke down on a long weekend, I have to wait 3 days in order to contact Whirlpool customer services. And then wait for another 4 days for them to send a technician. The technician advised it is a screw on the rail fall down and he fixed it and charged as 115CAD repairing fee (for a loose screw). He said it is a product defect from Whirlpool and that we should call Whirlpool to ask for a refund.Of course after a long wait from the hotline, Whirlpool refused to refund, saying that, It is not within warranty period and it is perfectly normal that you paid for 17** CAD fridge and can only used for 3,5 years and that things happens (screw can get loose). The service rep. even said, You bought it, it is your property now... And they dont care you have to throw away food in the freezer since the door cannot be closed. And of course they refuse to admit that the product has an inherent defect... Will never buy this brand ever again!

I purchased a new Whirlpool stainless steel French door refrigerator MSRP for $2,500 in good faith. If something were to go wrong with the appliance, Whirlpool would fix the unit as applicable under their accompanying written Whirlpool Corporation Major Appliance Warranty for the duration of one (1) year from date of purchase. However, this has not turned out to be the case at all. As per their written Whirlpool Corporation Major Appliance Warranty for one (1) year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation will pay for factory specified parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. Service must be provided by a Whirlpool designated service company.My refrigerator was purchased on 10/27 and delivered on 10/28. Service repair performed by a Whirlpool designated service company was on 11/30, 12/30, 1/9, 1/18, 2/9, and 2/23. A future appointment was scheduled for 3/22. Whirlpool�€�s designated service company notes from 2/9 specifically state that the refrigerator will not run and parts were ordered. Whirlpool�€�s designated service company returned on 2/23 for parts installation and noticed that other components of the appliance were not functioning properly and proceeded to call the tech line for support. After hours of troubleshooting and multiple failures to function properly, the service company deemed the refrigerator as un-repairable and clearly stated in their notes that the unit was not cooling, there is a manufacturing defect, restriction in the units seal system, and the unit needs to be replaced. I was instructed that the tech line would complete the ticket, send the information over to Whirlpool Corporation, and I would need to follow up with Whirlpool�€�s customer service to set up the delivery of a replacement and haul away of the non-working defective refrigerator.Furthermore, the company (manager Wanda at the TN office), had already promised to replace this unit if the service repair performed on 12/30 did not fix the unit, which the company has never honored and has since decided to recuse themselves of this promise made on behalf of their employee. In addition, this Whirlpool manger (Wanda at the TN office) even gave me her direct phone number and extension to follow up with her. She has never answered any of my 10 phone calls over a period of 3 weeks and never attempted to return a single voicemail that I left for her. Since the promise of a replacement refrigerator, I contacted Whirlpool by phone on the following dates: 12/30, 1/3 and 1/16; 1/17, 1/19, and 1/30; 2/20, 2/24, and 2/28; 3/2, 3/9, and 3/13; and 3/15, 3/16, and 3/19. I as well have emailed them information they have requested on 2/20, 2/24, and 2/28.Below is verbatim of the last few Whirlpool customer service representatives that I have had correspondences with.2/28 (Tabitha): I have sent in your information for the PEX (replacement unit) since I see here that your unit is un-repairable. Someone will continue to contact you within 24 to 48 hours to go over the PEX process with you.3/2 (Brittany): I see we received your file on March 1st; however, it was denied because the request was blank. Can I place you on hold on a moment? (After a long pause) I apologize for leaving you on hold so long. Your records were listed under two different accounts on our end with one being linked by your phone number and another being linked by your address; therefore, all of your records have probably not been viewable. Upon further review of your information, our Whirlpool designated service company that performed service on 2/23 will have to call into the tech line to complete their notes before we can proceed. No, you cannot speak to a manager. If you wish to have a manager contact you, one will do so within 24-48 hours. You cannot speak to a manager because at this time there is nothing they can do to assist you; unfortunately, this process is moving along at its fastest place and there is nothing more we can do for you at the moment. There is nothing that we can accept from you to speed this process along, even though your copy of the service company�€�s receipts include the statements of work from our designated service company. If you wish to escalate this matter, you can write to Whirlpool Customer Relations Department at 553 Denson Road.3/9 (Kia, supervisor): Although our designated service company may deem your unit un-repairable, Whirlpool has to deem your unit un-repairable for a replacement to be issued. At this time, Whirlpool does not deem your unit un-repairable. You will need to contact our designated service company and have them forward over your information. I am the highest level of supervision for the company and if you wish to escalate this, you can write to Whirlpool Customer Relations Department. Their mailing address was already provided to you previously. At this point, our conversation is over. We will not be replacing the product as we do not determine it to be un-repairable. Thank you for calling Whirlpool. The information we have discussed will be documented. I am the highest level of management for the company, so your request to be transferred to management is denied. I am aware of everything you have said and I have documented this information. At this time, I am done discussing this with you and will now hang up the line.This kind of customer service is not only discourteous, but it is despicable in the upmost matter. This displays complete corruption in regards to the written warranties provided by Whirlpool Corporation that come with your Whirlpool product at the time of purchase. Currently as it stands on 3/20, my $2,500 valued Whirlpool refrigerator is just under (5) months of the purchase date and has been deemed as having a significant manufacturing defect, as well as needing replacement by Whirlpool�€�s designated service company that they hold a contract with. Yet, Whirlpool refuses to replace the unit and refuses to speak with me based on the ground that only their contractactually designated service company deems the refrigerator as un-repairable, but they do not. My refrigerator has not worked in weeks!From reading the Whirlpool appliance product reviews online, I discovered that I am by far not the only consumer that has suffered from victimization on behalf of Whirlpool Corporation. I saw numerous consumers who had purchased the exact same product (matching model number) as me, had issues, and Whirlpool refused to assist them. Therefore, I think that we as consumers need to take a stance to stop these unethical practices of Whirlpool Corporation and demand that they honor their written warranty for their products. This company�€�s abuse and neglect of their consumers is absurd.

I purchased a refrigerator 7 yrs ago. I paid over $1800 on sale for it. Now it needs repairs, it already cost me $89 just to have the tech look at it and he said it will cost $300 to $500 to fix it on top of the service call and now he informs me that it will take at the very least until February or March before he gets the part. I contacted Whirlpool and they told me there is nothing they can do, just to work the tech and I said so Im supposed to go without a fridge for 3 months and was told sorry for the inconvenience. So Im thinking they sell me their product, take my money, then brush me off when I ask for help. That is piss poor way to do business.

We purchased the Whirlpool Cabrio washer and Dryer May 2017. First, this washer is SO LOUD! Honestly, NEVER had a washer that is this loud on the spin cycle. My second issue is, that when I wash my blacks, they have white splotches streaks on them. I use ALL clear and free liquid washer and Downy softener, so I stopped the softener, and still the white streaking. Ive since will use the additional rinse on during the wash, but still leaves white streaks. After 3 separate rinse cycles, no streaking. This leaves me thinking that with the lighter colored clothing, there is probably streaking as well, just can see it - my conclusion is that the clothes arent getting cleaned properly, or rinsed. Another issue is the dryer. First, takes longer than all my previous dryers, even the set 110 mins for towels on high, still takes longer. My washers are not packed tight with clothes either - its just my husband and myself - not a lot of washing. Also, I noticed a crack in the inside dryer/drum where it looks like the paint is chipping and cracked. I used some high heat touch up paint, and it did not help. Needless to say, what I thought was an good reputable product, turns out to be, not so good.

We purchased the largest Whirlpool Cabrio Washer (over $1100 value) 3.5 years ago, and had nothing but trouble out of it. The drum has had to be replaced twice, the motor once, and then supposedly a bolt kept coming off on the drum as well, that had to be tightened twice. Now, we dont know what is wrong with it - we suspect suspension imbalance or something, because this extra large capacity washer is constantly unbalanced even with 6 articles of fabric in it now, and I dont even think about putting even what would be considered a medium-large load in it, because it flat up will not wash. You can put a level on it, and it shows leveled, but it still wont operate worth anything. My wife is so put out by it at this point that she has even talked about getting an old ringer washer (seriously). Sears keeps coming out here because we had purchased the extended warranty and truly if they had simply replaced the washer after the 2nd trip to the house, they would have more than paid for the replacement washer even. Instead, they keep coming, looking at it, then having to order parts, and then come back a couple weeks later to put the shipped parts (which sit around our house), back in to repair it each time. All the while, we go without a washer or barely can wash any clothes. We have even taken clothes to the laundromat during one of the repair instances, because we cant just have mounds of clothes piled up for their month-long service. It is ridiculous how little it seems that Sears and Whirlpool care about their customers. I have gone to Whirlpool and Sears Home Services sites and complained at both. I have called both of their 800 lines in the past and again, this yielded nothing to truly depict either company cares. It just goes to prove that customer satisfaction is far less valuable to either of these companies than the bottom dollar profits in our opinion. I dont know where else to post our concerns/frustrations, so anyone can see how put out these two companies have caused us and dont care, but if anyone knows of anywhere else I can post blogged concerns, please let me know.I have complained previously about a dishwasher that we had purchased that we had numerous issues with. Those complaints fell on deaf ears to Whirlpool and really Sears as well. I dont think all the washers are duds, but this one has been nothing but trouble, and Sears wont just replace it, Whirlpool dont care. I have been given the runaround that it is because there arent three (3) service calls in a 12-month period for the exact same issue. Well, I am sorry that it doesnt appear to be just one thing! I have had it with these services calls, parts having to be ordered, only to hit the crazy repeat button again every time! This is far from good customer service, in my opinion, but rather a way to ensure the most profit is achieved! Thanks.Sears and Whirlpool have the worst customer service ever!

We brought this in Jun 2015, within 1 weeks it developed its problems. Ive had service men out 10 times for ice buildup on the freezer side, and the refrigerator side not cold even on max setting, and the problem hasnt been solved yet.

We purchased a Whirlpool washing machine for $600 from a local retailer and it broke down within three months. It is now been two months and two repairman visits later and still not fixed. I called them and talked to customer service who then transferred me to another department. So far it�€�s just been the typical runaround with no results. I demanded an immediate replacement but was told that would need approval from yet another department. I don�€�t remember what departments are involved nor do I care. I am simply disgusted with this baloney.

Ive been thru 2 new French door refrigerators with the icemakers in the door. Ive lost all of my food more than 6 times! There is a design flaw and they are no longer making the large models. I finally figured this out after reading multiple reviews from a lot of people with same/similar experiences. The compressor freezes then the loud noise all while the temp slowly lowers and ruining your food before you know whats happening. To add insult to injury... After ordering my THIRD replacement, their contracted installation company wont communicate with me to let me know when it will be delivered. Ive been without a fridge for 3 months! Calling them takes a full morning with hold times over an hour! I will never buy another product from them. I have a taboo LG French door with an ice maker in the door in my other home and it has been perfect for 7 years. Just be very careful and read reviews from people who have owned one for at least a year.

House is 3 years old, builder put in all new Whirlpool appliances... first 2 years dishwasher leaked causing 18k in water damages... now the microwave just went out. BUYER BEWARE... DONT BY ANY OF WHIRLPOOL PRODUCTS POO-POO-POO. Unfortunately none of our products were still under warranty, since they were over a year old at the time they broke down. NEVER BUY FROM AGAIN!!! SHAMEFUL COMPANY!!!

Bought washer just under three years ago and the tub bearing started to sound like a jet airplane. Whirlpool seems to have an ongoing issue with the tub seal which goes bad and then allows water to enter the bearing which then fails. Whirlpool will not make it right, I guess I will have to plan on a $350 repair every two to three years if I keep this machine. I am very disappointed with whirlpool for not standing behind what is a known problem. They should replace these seals under warranty so that the Bearing does not fail. Thats my opinion, recall the seals and fix a bad design problem. I would not recommend ANY whirlpool products to anyone at this point. What other problems do they have with their other products?

You have to take into account that this microwave doesn�€�t heat up as others I�€�ve had so even if the instructions call for something to be cooked for 5 minutes, you have to add at least 2 minutes more. If not it would be undercooked.

Whirlpool Refrigerator Model # GI6SARXXF 04 Ice Maker - About nine months after purchasing this unit the ice maker began to stop working. I researched what the issue might be. During this time, the ice maker decided to begin working again. This occurred again about 15 months into ownership. At 19 months into ownership, the ice maker no longer works after approximately 5 weeks. Whirlpool will not allow me to purchase an extended warranty. I was told by a CR on the phone. However, she did offer a Repair +1 service contract that cost $345.55. I advised the CR that on the Whirlpool website, I was offered an extended warranty for 2 years for approximately $165.00. After waiting for her to check into my claim of being offered the extended warranty for about 10 minutes, she came back to advise me that no existing issues would be covered. In other words, my $2000.00+ Whirlpool refrigerator is so crappy that Whirlpool only offers a 1 year warranty. And unless I pay $345.55 and/or a service tech charging $129 for a trip charge only, I will not have a working ice maker. Additionally, the capacity for ice storage is extremely small, even for my 2 person household. At times, the ice comes out crushed even though the setting is for cubed ice. The ice shoot is great for taller glasses, but if trying to use a shorter glass, watch out! You will have ice all over your floor every time!

I purchased a Whirlpool induction cooktop Aqualift self cleaning oven Nov.1/12. The oven has never been easy to clean you always have to scrub it, now I boiled some pies over in Oct/13, the syrup burned into the bottom of the oven before the pies were finished baking. My oven is now pitted, warped, and bakes very unevenly, have contacted the merchant, Saskatoon Appliance, Whirlpool, and Excelsior Insurance (extra warranty) Insurance guarantees 24-48 hr service but to no avail. We still have no service 1 month later.

I like the double bottom french drawers but I don�€�t like that the top door hinge covers are plastic. Also I wish there was more height inside the refrigerator for tall bottles and pots. The wheels are great for moving.

Whirlpool washer cabrio WTW7800X - Lid broke for the second time in less than a year. It is a defective part. Whirlpool should recall it. I will never buy Whirlpool again. The lid costs more than $200 + labor to replace.

Hot water heater model #0833T402747 purchased late 2008 - Several service calls had to be made to a plumber, due to this unit not working. The door assembly was shipped to me by Whirlpool. I had to pay again for the plumber to install this part. Hes been here 3-4 times since I bought the unit. Last Wednesday, May 2, 2012, no hot water again. The same plumber came out and said the door assembly had again gone bad. Whirlpool was contacted on Thursday morning and would not agree to do anything. They were given my plumbers name and number and I never heard back from them. I contacted Lowes in Acworth, GA and they agreed to replace the hot water heater. So now Im forced to pay for another install. I requested that Whirlpool pay this expense, and their representative, **, said no. I intend to sue them for all monies spent on this lemon and due to this lemon, I will never buy another Whirlpool product of any kind. I have told family and friends and theyve agreed that due to the bad product and worse customer service, they will also stay away from purchasing anything made by this company. Whirlpool certainly wont be hurt by me and me alone. But Ill make sure that anyone I run into at Lowes or anywhere else is even looking at a Whirlpool product will get an earful from me. This is the type of customer service that consumers dont have to put up with anymore. There are many resources on the internet to get the word out and I intend to spend a great deal of my time doing just that.

My not yet 3yr old ($2100.00) Whirlpool refrigerator started having problems. I thought it was related to the ice maker. When the repairman came out, he said it had leaked the Freon, so I thought it should have been a simple fix. Boy was I wrong. It turns out it has a sealed system so no one can access this to fix it. It is now junk and I have to buy a new one. I will never purchase Whirlpool anything ever again and I will also tell anyone who will listen about my experience. My repairman said this happens all the time, and 7 or 8 yrs ago Whirlpool went from being one of the top models to being junk.

Purchased a WDF530PLYM3 Whirlpool dishwasher at Lowes in 2013. Now Ive paid $96.00 to Whirlpools authorized repairman to tell me it needs over $400.00 worth of parts (user interface and control board). He informed me with new digital controls, you MUST purchase extended warranty because they are not built to last and repairs are ridiculously expensive.

My stove fits my needs as I�€�m looking to simplify my life and not have a behemoth with books and crannies to scrub and clean or polish. I�€�m looking to cook less, not more and this stove fits the bill just fine.

Free-standing electric range Model WFE524CLBS0 - When burners are OFF but oven is ON, stovetop becomes unbearably hot. Had a service call. Technician (who was rude and surly, but thats not Whirlpools fault) said design standard was 175 degrees. This is dangerously hot. Surface should never get that hot except when burners are on.

I purchased a Whirlpool upright freezer from Sears 17 months ago and it stopped working. I find the warranty is only 12 months. I contacted Whirlpool and they left a message on my answering machine that they would not be allocating any funds for the repair of this 17 month old freezer. I spent in excess of $600.00 and I am highly disappointed. I would never buy another Whirlpool anything.

I love the French doors with the ease of seeing everything when you open the doors. The only thing I do not like about this unit is the ice maker. If there is more than one person in the household there is never enough ice. Also the ice gets hung up inside the ice maker often.

Ive been a landlord since 1997 and have multiple sets of coin laundry machines. The older Whirlpool machines are great and have lasted 25-40+ years with almost no issues. Replaced a washer with this model 4 years ago and have multiple problems. Im buying a used coin operated washer thats older than this model just to get rid of it. Cost of parts is almost half the cost of a new washer, and adding on labor and time makes no sense. Very happy to get rid of it. Electronics instead of mechanics has been the problem. Electronic switch that is activated with the coin slide broke, the main board fried, and the lid switch has caused problems

I have had the Whirlpool Cabrio washer and dryer for the last two years. I HATE them. We purchased them from Lowes at a price point of around $800 each. What we expected and what we got were two different things. The washer was horrible from the beginning. It is impossible to wash a load of clothes without the UL unbalanced load indicator. It is impossible to balance a load. I have taken wet clothes out and put them back in with no luck. It takes hours for a load to finally wash. I have all but given up as I have been told it us unrepairable and too costly! Now the dryer has decided it will no longer dry clothes. It has never been a good dryer but now it takes at least 120 minutes to dry jeans. Do not buy a Whirlpool! I will never have another Whirlpool product in my home... RIP OFF.

This washer has been a lemon since the day we bought it. Always leaves marks all over dark clothes. Had to have a part replaced before we owned it a year & repairman from the company said they have to replace that same part every time they go out so they carry them on the truck. Latch broke after owning it for less than 2 years & now it no longer spins water out of clothes. All this & we havent even owned it 3 years. I had a GE washer for years when I first got married & had children. Never had problems like this. Paid it off on Monday & on Friday it became a piece of junk. How is Whirlpool getting away with this misrepresentation? I dont even see how they can call it a washer.

Bought this set for its basic functions. We dont need a lot of bells and whistles. The washer is rated as a water saver but it seems to use more water than our 10-year-old model. The only issue we had was with the electronics. Even though it has few features, it one day decided to not function at all. A call to support recommended just unplugging it for a few minutes so it could reset itself. For once this seemingly crazy idea worked and the unit has been normal ever since. I recommend buying from the outlet store as a scratch and dent. This saves lots of money and if the unit is not on display, who cares about the minor dent.

I purchased a gold series whirlpool dishwasher on July 20th 2014. Today is Dec 31, 2015, for the past month I have been troubleshooting my dishwasher by myself. Because I had a maintenance man here already since I bought the dishwasher and due to Christmas cannot afford another 250 for another visit. Every time I try to wash, at end of any cycle I have tried using, I open the door and find the cascade soap sitting on the bottom of the tub, the dishes still wet and dirty. So I take them all out and hand wash them, I should not have to do this on a washer that is a little over one year old considering the price tag that I paid for it. I am not young anymore and if I wanted to hand wash dishes, I could have used that money for a nice vacation somewhere.The washer stops, start button blinking, I open it up, check it out to make sure everything looks ok, close it and restart again. It sounds like it is working, so I go about my business and come back an hour later to find the same issue. Dishes will not wash soap on the bottom of the tub again. This has been nothing but trouble since I purchased it. I have never had a problem with my old dishwasher until it got too old. On top of it all, I had to buy another clothes washer from the same manufacturer that now took over. This was only 5 years old and the motor burnt out. I had two maintenance men here from the Maytag/whirlpool company and they filled me in. So I had it hauled out of here and I bought an LG for another good price. It seems to me that it is all about money and they make nothing but crap. Now. I need to make another decision. About this POS dishwasher! What to do?

In June of 2010, I purchased a new Whirlpool Estate EED4400WQ0 dryer (serial number M01156261) with an accompanying washing machine. It has been in a clean, climate-controlled environment and gently used by my family of four for just short of two years. Last week, I began to notice that the clothes coming out of the dryer were cool and damp and it quickly became apparent that the dryer was only heating intermittently. This morning, the service person from the dealer who sold me the washer and dryer set (and a Whirlpool dishwasher a few months later) told me that contacts on the timer unit were bad and that the entire switch would have to be replaced. This is no small portion of the machine and the part alone will cost me about $150. After labor, we are looking at an expense of approximately half of the original cost of the machine - in less than two years. I called the Whirlpool�€�s customer service line to ask if there was anything that could be done and the answer was: Sorry, we cant do anything for you.�€� It is not acceptable to me for an appliance to become that expensive that fast. If Whirlpool cant do anything for me about this, then I will not be purchasing anymore Whirlpool products.