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Más artículos
Whirlpool Solución de problemas de electrodomésticos
La empresa comercializa Whirlpool, Maytag, KitchenAid, JennAir, Amana, Gladiator GarageWorks, Inglis, Estate, Brastemp, Bauknecht, Ignis, Indesit y Consul. Su sitio web también menciona las marcas Diqua, Affresh, Acros y Yummly.
Aire acondicionado Solución de problemas
El aire acondicionado de Whirlpool no enfrĂa
Si el filtro de aire está obstruido, el aire no puede fluir correctamente a través del aire acondicionado. Esto reduce en gran medida la capacidad de enfriamiento del acondicionador de aire. Además, si el filtro de aire está obstruido, las bobinas del evaporador se congelarán. Para eliminar los residuos del filtro de aire, intente limpiar el filtro. Si no es posible limpiar el filtro de aire, sustitúyalo.
El ventilador del aire acondicionado de Whirlpool no funciona
El motor del ventilador de doble eje (o motor del ventilador de circulaciĂłn) podrĂa estar defectuoso. El motor del ventilador de circulaciĂłn tiene dos aspas: una a cada lado del motor. En un lado, el aspa del ventilador aspira el aire exterior sobre la bobina de condensaciĂłn para disipar el calor. En el otro lado, el aspa del ventilador dirige el aire sobre el serpentĂn del evaporador. El motor del ventilador de doble eje tiene cojinetes que pueden aflojarse o atascarse con el tiempo. Para determinar si los rodamientos del motor están defectuosos, mueva el eje del motor. Si el eje del motor está flojo, o si no gira en absoluto, sustituya el motor del ventilador.
El compresor del aire acondicionado de Whirlpool no funciona
La placa de control de la temperatura proporciona tensión al motor del ventilador y al compresor. Si la placa de control está defectuosa, puede dejar de suministrar tensión al compresor. Los tableros de control son a menudo mal diagnosticados. Antes de sustituir la tarjeta de control de la temperatura, asegúrese de comprobar las piezas defectuosas más comunes, en particular la sobrecarga del compresor, el condensador y el propio compresor. Si está seguro de que todos los demás componentes funcionan correctamente, sustituya la tarjeta de control de la temperatura.
El aire acondicionado de Whirlpool no se apaga
Los serpentines del condensador disipan el calor cuando el refrigerante pasa por ellos. Si los serpentines del condensador están sucios, no podrán disipar el calor con la misma eficacia. A medida que los residuos se acumulan en las bobinas, el aire acondicionado será menos eficiente, haciendo que el aire acondicionado trabaje más para enfriar. Si las bobinas están muy sucias, el aire acondicionado no podrá mantener la temperatura adecuada, y el compresor funcionará continuamente en un intento de enfriar la habitaciĂłn. Compruebe las bobinas del condensador para determinar si están sucias. Si las bobinas del condensador están sucias, lĂmpielas.
El aire acondicionado de Whirlpool es ruidoso
Cuando el compresor se está desgastando, genera más ruido de lo habitual. Cuando esto sucede, no es necesario reemplazar el compresor-los compresores suelen durar años después de que se vuelvan ruidosos. Sin embargo, si prefiere tener un compresor nuevo, haga que un profesional autorizado lo sustituya.
Aire acondicionado de hidromasaje que pierde agua
Si el aire acondicionado de ventana o a través de la pared pierde agua por la parte delantera, esto indica que el aire acondicionado está inclinado demasiado hacia delante. El acondicionador de aire está diseñado para expulsar el agua de condensación por la parte trasera de la unidad. Por ello, el aire acondicionado debe instalarse de forma que se incline hacia atrás en un ángulo de 1-2 grados.
Calentador de agua Solución de problemas
Paso 1
Compruebe si hay fugas en el depĂłsito. No hay soluciĂłn para un calentador de agua con fugas en el depĂłsito. Debe ser reemplazado.
Paso 2
Compruebe el disyuntor para asegurarse de que el calentador de agua está encendido. Es necesario comprobar el estado de funcionamiento de un calentador de agua con alimentación eléctrica a la unidad. Póngase zapatos de trabajo con suela de goma y asegúrese de que el suelo cerca del tanque está completamente seco.
Paso 3
Desatornille las placas de cubierta de los paneles de acceso superior e inferior con un destornillador de cabeza Phillips. PĂłngase guantes de trabajo para retirar los recortes de aislamiento.
Paso 4
Compruebe el interruptor limitador. Algunos problemas harán que el interruptor limitador de calor se dispare y corte la energĂa de la unidad. Pulse el botĂłn "Reset" para restablecer la alimentaciĂłn. ContinĂşe probando para encontrar el problema que hizo saltar el interruptor.
Paso 5
Resuelva los problemas de los calentadores de agua que emiten agua frĂa. Compruebe la alimentaciĂłn del elemento superior. Si el probador de voltaje muestra que hay energĂa, pero el elemento no se calienta, entonces el elemento está mal. Si no hay energĂa que llegue al elemento, entonces el termostato ha fallado y debe ser reemplazado.
Paso 6
Los calentadores de agua dan agua tibia o pequeñas cantidades de agua caliente. Compruebe el ajuste de la temperatura. Si es necesario, ajuste la configuraciĂłn con un destornillador de ranura. Ajuste la temperatura entre 110 y 125 grados F. Compruebe el tubo de entrada de agua frĂa y el anillo de sujeciĂłn. Si entra agua frĂa en el depĂłsito superior, se reduce la temperatura de salida. AsegĂşrese de que ambos termostatos estĂ©n firmemente presionados contra el tanque. Compruebe la potencia en los terminales de conexiĂłn del termostato superior que transfieren la potencia al termostato inferior. Si el comprobador no muestra potencia en estos terminales, entonces el termostato superior está defectuoso. Si se registra energĂa, entonces pruebe los terminales en el elemento inferior. Si no se registra energĂa, el termostato inferior ha fallado. Si hay energĂa pero no hay calor en ninguno de los elementos, entonces ese elemento está defectuoso.
Paso 7
Resolver el problema de un calentador de agua que produce agua demasiado caliente. Compruebe el tornillo de ajuste de la temperatura. No deberĂa estar ajustado a más de 125 grados F. Si la temperatura está bien ajustada, entonces uno de los termostatos es el culpable. Compruebe la potencia de ambos elementos. Cualquier elemento que estĂ© recibiendo energĂa mientras el agua está demasiado caliente tiene un termostato defectuoso.
Paso 8
Corregir el problema de los ruidos de estallido. Los elementos que tienen acumulaciĂłn de minerales emiten sonidos de estallido cuando están funcionando. VacĂe el depĂłsito y corte la alimentaciĂłn elĂ©ctrica y el suministro de agua de la unidad antes de retirar un elemento para limpiarlo o sustituirlo.
Paso 9
Deshágase de los malos olores en el agua caliente. Las barras de ánodo de magnesio causan malos olores cuando se exponen a algunos de los minerales comunes en el agua del grifo. VacĂe el depĂłsito, corte la corriente y el suministro de agua y limpie bien el depĂłsito con agua con lejĂa. Sustituya la varilla anĂłdica por una de aluminio.
Distancia Solución de problemas
Nada funciona
Si su cocina no se enciende, compruebe si hay un problema de alimentaciĂłn. AsegĂşrese de que el cable de alimentaciĂłn de la cocina está conectado a una toma de corriente con conexiĂłn a tierra. Puede probar la toma de corriente enchufando un pequeño aparato, como una lámpara, y ver si se enciende. Si la toma de corriente no tiene energĂa, compruebe el disyuntor o la caja de fusibles de su casa y restablezca el disyuntor o sustituya un fusible fundido si es necesario. Consulte a un electricista si la cocina sigue sin encenderse.
La placa de cocciĂłn no funciona
Si la parte de la placa de cocción de su cocina no funciona, asegúrese de que ha ajustado el mando de control correctamente. Usted debe empujar la perilla hacia adentro para girarla a un ajuste. Si su modelo tiene un panel de control en lugar de una perilla, asegúrese de haber tocado el área de la pantalla en el panel para seleccionar uno de los quemadores antes de elegir una función. Para los modelos con placas de vitrocerámica, verifique que no se haya configurado la función de bloqueo de controles. Este ajuste bloquea todos los controles para que la placa de cocción no funcione. Normalmente, el panel de control indicará que el ajuste está activado con "LOCKED" en la pantalla. Consulte el manual del usuario para determinar qué almohadillas hay que pulsar para desbloquear los controles.
El horno no funciona
Cuando el horno de su cocina no funcione, comience la resolución de problemas verificando que el control electrónico del horno esté ajustado correctamente. Consulte el manual del propietario para determinar la forma correcta de ajustar los controles de su modelo cuando se utiliza el horno. A continuación, asegúrese de que no se ha activado la función de arranque retardado de la cocina, que programa el horno para que se encienda en un momento futuro. El horno tampoco funcionará si la función de Bloqueo de Controles ha sido activada; consulte el manual del propietario para ver cómo desbloquear los controles si es necesario.
Hace ruidos extraños
Puede que se acerque a algunos ruidos que causan preocupaciĂłn cuando su cocina está en funcionamiento. A menudo son sonidos normales de funcionamiento. Si su cocina cuenta con un horno de convecciĂłn, es posible que escuche un zumbido cuando cocine a alta potencia. El sonido deberĂa calmarse o desaparecer por completo cuando baje la potencia. En el caso de una placa de vitrocerámica, es posible que escuche un zumbido durante su uso. La placa de cocciĂłn tiene un ventilador que funciona a varias velocidades para mantener los componentes electrĂłnicos a una temperatura controlada. Puede seguir funcionando despuĂ©s de apagar la placa de cocciĂłn, si la temperatura es muy alta.
Horno Solución de problemas
El horno no calienta
El encendedor se calienta mucho y se ilumina de color naranja brillante para encender el quemador de gas. Si el encendedor falla o se agrieta, el horno no calienta. Para determinar si el encendedor está defectuoso, retire el encendedor e inspecciĂłnelo en busca de grietas. Si el encendedor está agrietado, sustitĂşyalo. Si el encendedor no está agrietado, utilice un multĂmetro para comprobar la continuidad del encendedor. Si el encendedor no tiene continuidad, sustitĂşyalo.
El horno es ruidoso o fuerte
La rueda del soplador sopla el aire fuera del horno y a través de la casa. La rueda del soplador está unida al eje del motor del soplador con un tornillo de fijación. Si el tornillo de fijación está suelto, la rueda del soplador se tambaleará en el eje del motor, y la rueda hará ruido al girar. Compruebe el tornillo de fijación para asegurarse de que está bien apretado. A continuación, compruebe si la rueda está dañada. Si la rueda del soplador está dañada, sustitúyala.
El horno se enciende y luego se detiene
El sensor de llama controla el quemador para detectar si hay o no llama. Si el sensor de llama está defectuoso, podrĂa no detectar una llama. Si el sensor de llama no detecta una llama, la placa de control cortará la tensiĂłn a la válvula de gas para evitar que el horno se caliente. A veces, si el sensor de llama está sucio, no detectará la llama. Intente limpiar el sensor de llama con una almohadilla abrasiva fina. Si el horno sigue sin calentar, sustituya el sensor de llama.
El soplador del horno no funciona
El motor del soplador sopla el aire a travĂ©s de la ventilaciĂłn de retorno, pasando por el intercambiador de calor, y hacia la ventilaciĂłn de la casa. En primer lugar, asegĂşrese de que el motor recibe energĂa. Si el motor del soplador recibe energĂa, pero no funciona, es posible que el motor estĂ© quemado. Si el motor del ventilador está quemado, sustitĂşyalo. Si el motor del ventilador zumba, compruebe que el ventilador gira libremente. Si el ventilador no está obstruido pero no gira libremente, sustituya el motor del soplador.
El soplador del horno funciona todo el tiempo
La placa de control tiene relés que regulan el voltaje de cada componente del horno. Si el relé que controla el motor del soplador falla mientras está cerrado, enviará tensión continua al motor del soplador, haciendo que el motor funcione continuamente. Si la placa de control está averiada, sustitúyala.
Lavadora Solución de problemas
La lavadora Duet no se enciende
Desenchufe la lavadora durante 30 segundos para intentar reiniciar el control de la lavadora Duet.
Intente una prueba de diagnóstico rápido de la lavadora Duet
Compruebe el suministro de energĂa en la pared con algĂşn otro dispositivo. Si el enchufe de la pared tiene corriente...
Compruebe el filtro de alimentaciĂłn de la lĂnea Duet
Compruebe la alimentaciĂłn en el control.
La lavadora Duet no arranca
Desenchufe la lavadora durante 30 segundos para intentar reiniciar el control de la lavadora Duet.
Intente una prueba de diagnóstico rápido de la lavadora Duet
ÂżLa lavadora tiene energĂa?
La puerta de la lavadora Duet no se bloquea
La lavadora Duet no se desbloquea
Desenchufe la lavadora durante 30 segundos para intentar restablecer el control de la lavadora Duet.
Intente una prueba de diagnóstico rápido de la lavadora Duet
Compruebe el bloqueo de la puerta Duet. (ComprobaciĂłn del bloqueo de la puerta de Duet)
La puerta de la lavadora Duet no se desbloquea
Desenchufe la lavadora durante 30 segundos para intentar restablecer el control de la lavadora Duet.
Intente una prueba de diagnóstico rápido de la lavadora Duet
Puede desbloquear manualmente la lavadora quitando la parte superior (retire los tornillos de la parte posterior del panel superior y deslice el panel superior hacia atrás para levantarlo. luego, con la lavadora desenchufada, alcance y tire de un pequeño anillo en la parte superior de la cerradura de la puerta para abrir manualmente la cerradura de la puerta.
Compruebe la cerradura de la puerta de Duet (Duet Door Lock Check)
La lavadora Duet no llena el pescado
Desenchufe la lavadora durante 30 segundos para intentar reiniciar el control de la lavadora Duet.
Compruebe las válvulas de agua de su casa
Si sus mangueras de llenado tienen una válvula de retención de inundación cierre el agua, desconecte las mangueras y deje correr un poco de agua en un cubo. A continuación, vuelva a conectar las mangueras a su lavadora y realice una prueba de diagnóstico rápido de la lavadora Duet.
Compruebe las válvulas de agua de Duet (Comprobación de las válvulas de la lavadora Duet)
El tambor de la lavadora Duet no gira
Desenchufe la lavadora durante 30 segundos para intentar restablecer el control de la lavadora Duet.
Intente una prueba de diagnóstico rápido de la lavadora Duet
Compruebe el motor Duet y la unidad de control del motor (comprobaciĂłn del motor Duet)
Las fugas de la lavadora Duet
La causa más común de las fugas de la lavadora Duet es un agujero en el fuelle de la puerta de la lavadora. Sin embargo, una fuga puede provenir de muchas de las partes de la lavadora. la mejor manera es reducir su problema, ¿está goteando todo el tiempo, incluso cuando la lavadora está apagada? (válvula o suministro de agua) o sólo cuando la lavadora está en marcha? (manguera, bomba de vaciado, fuelle de la puerta) Inspeccione visualmente la lavadora en busca de la fuente de la fuga, ¡tenga cuidado con las piezas móviles que pueden quitar sus piezas!
VibraciĂłn de la lavadora Duet
Asegúrese de que su lavadora Duet está sobre una base sólida... puede balancear la lavadora presionando en una de las esquinas. (ajuste las patas de la lavadora)
ÂżSe desequilibra la lavadora EMPTY durante una prueba de diagnĂłstico rápido de la lavadora Duet? No =andgt; ÂżQuĂ© pasa si usted tiene una carga pesada de artĂculos similares (todas las toallas) en un ciclo normal corto? Si puede equilibrar una carga de todas las toallas, su problema está probablemente relacionado con la carga. (Lea el manual del usuario). Si se desequilibra en vacĂo o la carga de todas las toallas se desequilibra, vaya al paso 3.
Presione el tambor interior y sienta un movimiento de chasquido (El soporte del tambor interior puede estar roto... esto es malo) Intente girar el tambor unos grados y pruebe varias veces... los tambores interior y exterior deben moverse juntos como una unidad. A veces el soporte de tres puntos que suspende el tambor interior dentro del tambor exterior puede romperse. Si hay movimiento puede necesitar un nuevo tambor de lavado interior.
Desenchufe la lavadora y retire el panel trasero para comprobar los amortiguadores de la bañera. DeberĂan estar todos unidos.
Si todo esto se comprueba, es probable que pueda reemplazar los amortiguadores de la lavadora.
La lavadora no limpia bien
Limpiador de lavadoras
Su lavadora puede ensuciarse mucho por dentro en lugares que no puede ver. Intente dejar la puerta abierta un poco cuando la lavadora no estĂ© en uso y asegĂşrese de utilizar el ciclo de limpieza de la lavadora de vez en cuando. Realice una prueba de diagnĂłstico rápido de la lavadora Duet y asegĂşrese de que la lavadora funciona correctamente desde el punto de vista mecánico. Si es asĂ, puede probar un detergente diferente.
Lavaplatos Solución de problemas
Pasos iniciales
Antes de empezar a solucionar cualquier problema, asegúrese de que ha dejado que el lavavajillas complete su ciclo. Un lavavajillas Whirlpool Gold puede funcionar durante más de tres horas antes de completar su ciclo.
Asegúrese de que está cargando correctamente los platos en el lavavajillas. El dispensador de detergente debe estar libre de obstrucciones, y debe haber suficiente distancia entre los platos para que el agua y el detergente fluyan libremente.
Si su lavavajillas no se pone en marcha, asegúrese de que la puerta está bien cerrada y el pestillo está bloqueado.
Solución de problemas básicos
Si sus platos no se limpian, asegĂşrese de que está utilizando un detergente para lavavajillas de alta calidad. Utilice la cantidad recomendada para su lavavajillas Whirlpool Gold especĂfico. Demasiado o muy poco puede impedir que sus platos queden limpios o dejar manchas en ellos.
Si su vajilla sale todavĂa hĂşmeda, asegĂşrese de que está utilizando un producto de aclarado de calidad. Los lavavajillas Whirlpool Gold se basan en un agente de aclarado, como Jet Dry, para ayudar a que la vajilla se seque correctamente.
Asegúrese de que el flotador de protección contra el sobrellenado puede subir y bajar libremente. Si está bloqueado, presione hacia abajo para liberarlo.
SoluciĂłn de problemas avanzados
Asegúrese de que las mangueras de entrada y desagüe de agua están correctamente conectadas a su lavavajillas Whirlpool Gold, y que el suministro de agua está abierto.
Compruebe la alimentaciĂłn del lavavajillas. AsegĂşrese de que no se haya activado un disyuntor y que el lavavajillas tenga energĂa.
Compruebe también si el suministro de agua tiene la temperatura, la presión y la dureza adecuadas. Whirlpool recomienda que la temperatura del agua sea de al menos 120 grados Fahrenheit, y la presión debe estar entre 20 y 120 PSI para llenar correctamente el lavavajillas. Si tiene agua inusualmente dura, Whirlpool recomienda utilizar un abrillantador con la opción de alta temperatura o instalar un ablandador de agua casero.
Microonda Solución de problemas
SoluciĂłn de problemas generales
Paso 1
Enchufe completamente el microondas. Compruebe la caja de fusibles o disyuntores del hogar. Ponga los disyuntores en la posiciĂłn "On" o sustituya los fusibles fundidos, si es necesario.
Paso 2
Mantenga pulsada la tecla "Off" durante cinco segundos para desbloquear los controles si aparece "Locked" en la pantalla.
Paso 3
Desactive el "Modo Demo" si el temporizador realiza una cuenta atrás rápida cuando se inicia un ciclo de cocción. Mantenga pulsada la tecla "Timer Set/Off" durante cinco segundos.
Paso 4
Coloque 1 taza de agua frĂa dentro del microondas. Cierre la puerta del microondas y programe un ciclo de cocciĂłn de dos minutos. Abra la puerta y compruebe la temperatura del agua. Si el agua no está caliente, llame al servicio tĂ©cnico. El magnetrĂłn no está funcionando correctamente.
Plato giratorio
Paso 1
Encienda el horno microondas y observe el plato giratorio. Si el plato giratorio no gira, proceda al paso 2.
Paso 2
Coloque el plato giratorio en el soporte del plato giratorio correctamente si el plato giratorio no funciona.
Paso 3
Retire el plato giratorio y limpie el cubo, los rodillos y el soporte con un detergente suave para platos y agua tibia. Aclare y seque. Vuelva a colocar el cubo, el soporte y el plato giratorio.
Mensajes de la pantalla
Paso 1
Reinstale el reloj si aparece ":" en la pantalla. Pulse la tecla "Reloj". Utilice las teclas numéricas para introducir la hora correcta. Pulse la tecla "Reloj" para ajustar la hora.
Paso 2
Desbloquee los controles si aparece "Bloqueado" en la pantalla y desea iniciar un ciclo de cocciĂłn. Mantenga pulsada la tecla "Off" durante cinco segundos para desbloquear los controles.
Paso 3
Pulse la tecla "Timer Set/Off" dos veces para cancelar el temporizador si el tiempo está en cuenta regresiva en la pantalla y el temporizador ya no está en uso.
Refrigerador Solución de problemas
Puede que estĂ© experimentando problemas con el frigorĂfico Whirlpool, como que el congelador no se congela o algĂşn otro problema de control de la temperatura. La respuesta puede ser tan simple como que la puerta está entreabierta o que el temporizador de descongelaciĂłn funciona mal. Pero puede que tenga un problema más complicado, como que el frigorĂfico funcione constantemente o sea ruidoso. La buena noticia es que has hecho clic en el lugar correcto para entender el problema y encontrar la soluciĂłn adecuada.
PROBLEMA: La nevera no enfrĂa.
Resultado: Los serpentines del condensador están sucios
SOLUCIĂ“N: Los serpentines del condensador suelen estar situados debajo del frigorĂfico. Disipan el calor cuando el refrigerante pasa a travĂ©s de ellos. Si los serpentines del condensador están sucios, no disiparán el calor eficazmente. A medida que los residuos se acumulan en los serpentines, el frigorĂfico se vuelve menos eficiente, haciendo que el frigorĂfico trabaje más para enfriar. Si las bobinas están muy sucias, el frigorĂfico no podrá mantener la temperatura adecuada. Compruebe las bobinas del condensador para determinar si están sucias; si las bobinas del condensador están sucias, lĂmpielas.
PROBLEMA: La nevera no enfrĂa.
Resultado: Motor del ventilador del condensador
SOLUCIĂ“N: El motor del ventilador del condensador extrae el aire a travĂ©s de las bobinas del condensador y sobre el compresor. Si el motor del ventilador del condensador no funciona correctamente, el frigorĂfico no enfriará bien. Para determinar si el motor del ventilador está defectuoso, compruebe primero si las aspas del ventilador están obstruidas. A continuaciĂłn, intente girar el aspa del motor del ventilador con la mano. Si el aspa no gira libremente, sustituya el motor del ventilador del condensador. Si no hay obstrucciones y el aspa del ventilador gira libremente, utilice un multĂmetro para comprobar la continuidad del motor del ventilador. Si el motor del ventilador del condensador no tiene continuidad, sustitĂşyalo.
PROBLEMA: La nevera no enfrĂa.
RESULTADO: Motor del ventilador del evaporador
SOLUCIĂ“N: El motor del ventilador del evaporador aspira el aire sobre los serpentines del evaporador (refrigeraciĂłn) y lo hace circular por los compartimentos del frigorĂfico y del congelador. Algunos frigorĂficos tienen más de un motor del ventilador del evaporador. En los frigorĂficos con un solo evaporador, Ă©ste se encuentra en el compartimento del congelador. Si el ventilador del evaporador no funciona, no hará circular el aire frĂo hacia el compartimento del frigorĂfico. Si esto ocurre, el congelador puede seguir enfriándose, mientras que el frigorĂfico no se enfriará. Para determinar si el motor del ventilador del evaporador está defectuoso, intente girar el aspa del ventilador con la mano. Si el aspa del ventilador no gira libremente, sustituya el motor del ventilador. Además, si el motor es inusualmente ruidoso, sustitĂşyalo. Por Ăşltimo, si el motor no funciona en absoluto, utilice un multĂmetro para comprobar la continuidad de los devanados del motor. Si los devanados no tienen continuidad, sustituya el motor del ventilador del evaporador.
PROBLEMA: La nevera no enfrĂa.
RESULTADO: Relé de arranque
SOLUCIĂ“N: El relĂ© de arranque funciona conjuntamente con el bobinado de arranque para poner en marcha el compresor. Si el relĂ© de arranque está defectuoso, el compresor puede a veces no funcionar o no funcionar en absoluto. Como resultado, la nevera no estará lo suficientemente frĂa. Para determinar si el relĂ© de arranque está defectuoso, utilice un multĂmetro para comprobar la continuidad entre las tomas de los terminales de funcionamiento y de arranque. Si el relĂ© de arranque no tiene continuidad entre las tomas de los terminales de funcionamiento y de arranque, sustitĂşyalo. Además, si el relĂ© de arranque tiene olor a quemado, sustitĂşyalo.
PROBLEMA: La nevera no enfrĂa.
RESULTADO: Termostato de control de temperatura
SOLUCIĂ“N: El termostato de control de temperatura dirige la tensiĂłn al compresor, al motor del ventilador del evaporador y al motor del ventilador del condensador (si procede). Si el termostato de control de temperatura no funciona correctamente, puede impedir el funcionamiento del sistema de refrigeraciĂłn. Para determinar si el termostato está defectuoso, gire el termostato desde el ajuste más bajo hasta el más alto y escuche un clic. Si el termostato hace clic, no es probable que estĂ© defectuoso. Si el termostato no hace clic, utilice un multĂmetro para comprobar la continuidad del termostato. Si el termostato de control de temperatura no tiene continuidad en ningĂşn ajuste, sustitĂşyalo.
PROBLEMA: La nevera no enfrĂa.
RESULTADO: Condensador de arranque
SOLUCIĂ“N: El condensador de arranque proporciona un impulso de potencia al compresor durante el arranque. Si el condensador de arranque no funciona, el compresor puede no arrancar. Como resultado, el refrigerador no enfriará. Para determinar si el condensador de arranque está defectuoso, pruĂ©belo con un multĂmetro. Si el condensador de arranque está defectuoso, sustitĂşyalo.
PROBLEMA: El refrigerador no enfrĂa.
RESULTADO: Placa de control de temperatura
SOLUCIÓN: La placa de control de temperatura suministra tensión a los motores del compresor y del ventilador. Si la tarjeta de control de temperatura está defectuosa, dejará de enviar tensión al sistema de refrigeración. Sin embargo, esto no es una ocurrencia común. Los tableros de control son a menudo mal diagnosticados - antes de reemplazar el tablero de control, primero pruebe todos los componentes más comúnmente defectuosos. Si ninguno de los otros componentes está defectuoso, considere la posibilidad de reemplazar la tarjeta de control de temperatura.
PROBLEMA: La nevera no enfrĂa.
RESULTADO: Termistor
SOLUCIĂ“N: El termistor monitoriza la temperatura del frigorĂfico y envĂa la lectura de la temperatura a la placa de control. La tarjeta de control regula la potencia del compresor y del ventilador del evaporador basándose en las lecturas del termistor. Si el termistor está defectuoso, es posible que el compresor y el ventilador del evaporador no funcionen cuando es necesario. Como resultado, el refrigerador no estará lo suficientemente frĂo. Para determinar si el termistor está defectuoso, pruĂ©belo con un multĂmetro. La resistencia del termistor debe cambiar junto con la temperatura del frigorĂfico. Si la resistencia del termistor no cambia, o el termistor no tiene continuidad, sustituya el termistor.
PROBLEMA: La nevera no enfrĂa.
RESULTADO: Compresor
SOLUCIĂ“N: El compresor es una bomba que comprime el refrigerante y lo hace circular por las bobinas del evaporador y del condensador. Si el compresor no funciona, el frigorĂfico no enfrĂa. Sin embargo, esto no suele ocurrir. Antes de sustituir el compresor, compruebe primero todas las piezas que suelen estar defectuosas. Si ha determinado que todos los demás componentes funcionan correctamente, compruebe el compresor. Utilice un multĂmetro para comprobar la continuidad entre las clavijas elĂ©ctricas del lado del compresor. Si hay un circuito abierto, es probable que el compresor estĂ© defectuoso. Si el compresor está defectuoso, debe ser sustituido por un tĂ©cnico autorizado.
PROBLEMA: La nevera no enfrĂa.
RESULTADO: Placa de control principal
SOLUCIÓN: La placa de control principal puede estar defectuosa. Sin embargo, ésta casi nunca es la causa. Antes de reemplazar la tarjeta de control principal, pruebe todas las partes más comúnmente defectuosas. Si ninguno de los otros componentes está defectuoso, considere reemplazar la placa de control principal.
Secadora Solución de problemas
No funciona
Paso 1
Inspeccione los fusibles o interruptores de la casa. Reemplace los fusibles quemados o restablezca los interruptores disparados. Es probable que la secadora utilice dos fusibles o disyuntores. Si la secadora sigue fundiendo fusibles o disparando disyuntores, deje de usarla y llame a un electricista.
Paso 2
Cierre firmemente la puerta de la secadora. La secadora no funcionará si la puerta está entreabierta.
Paso 3
Pulse y mantenga pulsado el botón "Start" durante cinco segundos. Las cargas grandes requieren mantener el botón pulsado durante más tiempo.
CĂłdigos de error
Paso 1
Compruebe la pantalla de la secadora para ver los cĂłdigos de error.
Paso 2
Pulse el botón "Start" y manténgalo pulsado durante varios segundos para reiniciar la secadora si aparece "PF" en la pantalla. Este código indica que se ha producido un fallo de alimentación durante un ciclo de secado.
Paso 3
Llame a un técnico de servicio si la pantalla muestra cualquier código que comience con la letra "E". La secadora ha encontrado un problema que requiere servicio.
No se seca o tarda demasiado en secarse
Paso 1
Limpie la rejilla para pelusas. Limpie la rejilla después de que se haya secado cada carga.
Paso 2
Restringir la cantidad de hojas de suavizante utilizadas. Utilice una hoja por carga para evitar el bloqueo de la rejilla.
Paso 3
Compruebe la temperatura de la habitaciĂłn. La secadora requiere una temperatura ambiente superior a 45 grados Fahrenheit para funcionar correctamente.
Paso 4
Evite utilizar el ajuste de temperatura "Sólo aire". La ropa tardará más en secarse. Utilice un ajuste de temperatura apropiado para el tipo de ropa en la secadora.
Paso 5
Retire parte de la ropa de la secadora y seque cargas más pequeñas. Las cargas grandes no pueden girar libremente y tardan más en secarse.
Ruidos
Paso 1
Inspeccione el interior de la secadora en busca de botones, monedas u otros objetos pequeños. Retire los objetos sueltos en el tambor y vacĂe todos los bolsillos antes del secado.
Paso 2
Nivelar la secadora. Gire las patas en el sentido de las agujas del reloj o en sentido contrario para ajustarlas. Continúe ajustando hasta que la secadora esté nivelada.
Paso 3
Separe la ropa que esté enredada. Esto hará que la ropa rebote cuando se dé la vuelta, y la secadora hará un ruido de vibración.
Whirlpool Solución de problemas de electrodomésticos
Whirlpool problemas de electrodomésticos
Whirlpool aparato roto
Whirlpool problema de electrodomésticos
Whirlpool dificultad del aparato
Whirlpool convection/microwave GMH6185XVS - In 2011, we purchased a whole new kitchen for our home with the top of the line Whirlpool products. The sorry side of this project was our microwave. This product has been terrible for us! It has been removed from our wall 4 times for failing... and four times we have gone for weeks at a time with a big hole in our kitchen wall!! All of the failures were due to the microwave not heating food or drink, and all, according to our local dealership, were for various different reasons. Again, it has failed and our local appliance center who we bought everything from does not want to deal with it anymore. I dont blame them... I dont either!! It looks beautiful up there above our range telling me the time of day... My wife and I are older adults and take very good care of everything we own. There certainly has never been any abuse to this product (not to mention we spend half our year at a winter home so this microwave only is used for 6 months a year). I contacted Whirlpool customer service about the reliability of this product and their response was that it is now not under warranty and we should deal with our local store about repairs. I have a small Sharp microwave sitting on the counter below this crappy excuse for one that stays there all the time in anticipation on the Whirlpool going down!!! The $60.00 Sharp never fails me!! This was our 2nd time around purchasing all Whirlpool products for our house. We did the same thing when we built back in 1990. All appliances performed as they should have back then. It seems Whirlpool integrity has gone downhill. I will never buy another Whirlpool product nor I will recommend to anyone I know to do the same. Good luck to anyone who purchased one of these.
Purchased the French door bottom freezer 29 cubic ft. refrigerator on Dec. 22, 2012. Ice maker broke Dec. 2, 2013 and it has been downhill since. Replaced it and it broke again on Jan 2, 2014. Been waiting ever since for replacement parts. In the meantime, the freezer went out. Compressor went out. Freezer is as cold as refrigerator at 40 degrees. Lost food out freezer and food molds in refrigerator after a few days. Repairman came to investigate and determined the refrigerator is a lemon and needs to be replaced. Thankfully for the 5-yr extended warranty, it will be replaced, but it has certainly been a headache. Everything shiny isnt gold...
Whirlpool Cabrio Platinum Washer - Worst purchase ever! Washer will NOT clean clothes. It leaves detergent residue on everything and I use liquid detergent. All of my husband’s dark police uniforms have grey powdery looking streaks on them after they come out of the machine. Does not matter how I load the clothes. The horrible results are the same. Even rewash and extra rinse, streaks are still there. This model, Cabrio Platinum was very expensive! Never buy a Whirlpool.
I dont know who is the bigger idiot. The designer of this washer or me for not reading the countless bad reviews. I bought a Whirlpool 4.3 CU FT TL WTW5000DW machine on 7/19/2015. It does not come close to cleaning clothes. It now takes me three times longer to do laundry because I have to check every piece of clothing for any stains. These are minor stains mind you but, they will not come out unless I use something like Spray and Wash. My time is valuable, maybe I should drag my clothes to the river and beat them on a rock. Very disappointed.
I have always used Whirlpool products and have grown up with them. From washing machines to dishwashers. Not only is it made in the USA but its reliable. The only problem is space and it can do with more freezer space. Other than that its a great refrigerator.
My new washer is very inefficient. Clothes do not come clean and come out very wet. The cold water only rinse is not an environmental feature... clothes come out so wrinkled that instead of hanging them to dry as I used to (after shaking out the few wrinkles from a warm water rinse in the old washer) I now have use the dryer. This makes no sense to me... I wish I had spent half of the price of this new washer and had the old one repaired... at least then my clothes would come out clean.
Whirlpool Dryer Model WED4815EWO and Whirlpool Washer W10682799 - I have always had great results with Whirlpool products. Both are energy efficient and save on operating costs. I purchased them three (3) months ago. The washer locks during the wash cycle. That took a little getting used to. I have always been able to rely on Whirlpool products. The top loading washer (W10682799) is energy efficient and high capacity. It regulates the water level so you dont have to worry about wasting water. The matching Dryer (WED4815EWO) has a sensor to regulate your drying time or it can be manually set. I appreciate the worry free, self-regulating functions on both the washer and the dryer.
I have been using Whirlpool products for quite sometime. I had bought a 3 door refrigerator (Protton) about 2 years back. However I am noticing that of late, the vegetable drawer does not cool to the appropriate temperature. The vegetables as a result are spoilt. I am unable to understand what to do. I have checked with the other temperature settings and they are all in the normal mode.
My family has been without hot water for two weeks. We have the same water heater, we have been to Lowes where we were told the recalled parts were no longer available, unless we wanted to drive 3 1/2 hours to Arkansas to get it. Whirlpool wants to give me a free part for $36.00 worth of shipping and handling! All the local suppliers say I have to go through Lowes, or the manufacturer. I dont want to give whirlpool another dime. This has been a fiasco. How much more can a company disrespect their customer, than to make us pay for a faulty product replacement? It is unacceptable. This is ridiculous. It is December, and I have a family of 7, including a child in a wheelchair.
After 6 years, Our $2500 Whirlpool refrigerator stopped cooling and would not dispense ice. Since we had purchased a Whirlpool extended warranty, a Whirlpool authorized technician replaced the compressor and informed Whirlpool it also required a new door that included an ice dispenser. A door was not available so Whirlpool refused additional repair and refunded the $400 purchase price of the warranty. Meanwhile the refrigerator stopped cooling again and Whirlpool refused any additional obligation. The refrigerator was now non-functional and we had to spend $3500 to get a comparable refrigerator. The moral: 1) Whirlpool makes very expensive refrigerators that have about 30% of the life-span compared to earlier vintage refrigerators. 2) They know this and will promptly refuse to warrant their product if it is to their benefit. Shame on you Whirlpool for using your corporate leverage and shady business practices to manipulate your customers.
I have a double door refrigerator with a bottom freezer. It is slightly over 2 years old and has been in use for only 7 months of that time. We just got off the phone with Whirlpool service. They will cover the cost of the control panel and defrost control. The other one I paid to replace was only one month old and it failed again. In the time between that I had to have an Icing kit put in as the Ice maker was causing ice to form inside the back wall of the refrigerator. My first call to Whirlpool was very unsatisfactory. I ended up paying for the part and the service call. The second call was about the ice-maker and they were aware of the problem and sent me a repair kit for the problem. I still had to pay for repair service. So far I have paid $561.62 for their defective parts and service calls. This time my wife called (while I was taking my frozen foods to my neighbors freezer for the second time) and went through 3 people before being told the part was still under warranty and they will send a new one. When we pushed for proper service we got it. We should never have had to go through all this. We also lost over $300.00 of frozen foods. Never buy a Whirlpool refrigerator!!!
Cabrio Platinum Washing Machine - We received this washer and dryer set as a gift so I cant complain on the cost. However, it does NOT clean your clothes. Water smells at the start of each load, clothes are left with soap scum and several clothes have been ruined by oil stains!
Whirlpool hot water heater - The water coming from the faucets when it is hot is red. Therefore, I contacted Whirlpool and was informed that the anode has failed. The anode is not covered because, according to this company, it is not considered a working part. It baffles me that the anode is not a working part since it keeps the tank from rotting. I have only had the hot water tank for three years and this part has failed causing my hot water to be red. Since this company contradicts itself, I either have to live with red hot water (rust) or replace the part on my own. Unlike your company, Lowes has customer service. They apologized and will be paying for half of the expense for the part. Unfortunately, I still must pay for an employee to replace the part. This whole situation is absolutely ridiculous. I will never be purchasing another item from your company and in addition to that, I will tell everyone I know to avoid this company at all costs. You should strongly consider revising this policy before you lose all of your customers.
Whirlpool Cabrio Elite - I wanted this washer and dryer set to be the best one I ever owned. =( It’s the most I ever spent on a set. I am truly very disappointed. The washer, it is twisting the clothes and sheets so bad. My clothes are falling apart a little bit each time I wash them. I tried so hard to load the washer the way they asked never putting in a full load. The dryer leaves things still wet around the corners and edges. Because everything gets so twisted I had to buy a iron and ironing board just to get the wrinkled out. I hate to iron.
We will never, I repeat, never buy another Whirlpool, Kitchen Aid or Maytag (other than the Maytag dishwasher) product again. After just two years on the Cabrio washing machine, the bearing on the wash tub began to go out. As it was out of warranty, the cost to fix was greater than just buying a new machine. This was a known problem and Whirlpool failed to remedy the problem. Based on this experience, we went with an LG as a replacement. Before you buy anything, research it.
I purchased a Whirlpool refrigerator from Home Depot in Nov, 2013. Model is WRF560SEYWOO with water in the door and bottom freezer with ice compartment. This is a very small refrigerator for my very small space. I swear these companies program their appliances to break down exactly 1 month after the warranty is up. Thats what happened to me. Dec 2014 this horrible loud humming noise started. You could hear it out on the sidewalk! Then the door with the water just detached from the bottom and screws and plastic pieces fell out all over the floor. The day the repairman came he noticed all the rubber lining in the doors was detaching and huge chunks were falling off of it. He called to get replacement parts for everything and whatyaknow, all parts for this unit have been discontinued!This is what we did to cope with all these defects. The noise was caused by ice building up around the exhaust fan because the unit had stopped defrosting that area, so every 3 days I have to get out my hairdryer and melt the ice at the back of the unit. Next we MacGyvered the door so that it is resting on the freezer door. Next, he brought in some tape and taped all the pieces of rubber falling off my doors!! This frigging frig cost me $1,653.00!! I AM FURIOUS. Why isnt Con. AFFAIRS DOING ANYTHING ABOUT THIS?!
We purchased a Whirlpool Cabrio washer in 2009. It makes awful sounds during the draining and spinning cycles, has started leaking in the past month and now, several error codes and will not finish a load of laundry. We have a family of eight and thought that we had bought a very dependable product for what we need. Boy, we were wrong!
I have had my Kitchenaid dishwasher since April 2010. I have the receipt as proof. I have recently had a professional out to replace a seal in the door, the gasket on the vent and the unit still leaks. The only places left are the metal body and door. I called to say I wanted the warranty honored. I was told one of their servicers had to verify. I agreed. Their servicer came out at the agreed time. He did not bother to protect my hardwood floors from his muddy shoes. He also absolutely wreaked of cigarette smoke. He proceeded to try and push me into paying for the same repairs I had done last week because he would not warranty the parts under warranty unless I paid him to replace parts a week old. I told him he was here to verify the leak not push me into more repair costs. At this point, he began slamming his tool box together and exclaimed Thanks for wasting my time. I called the Kitchenaid warranty number in my pamphlet to see about the warranty. They refused without making me pay for their esteemed professional to do the same work, a real professional already did. The best I was given was 30% off a new appliance. When they wont honor their 20 yr warranty on the one I have, telling me their unprofessional is so much better than the one I used who did protect my floors and treated me with respect, I have no faith left in this company or its servicers. I will be filing a complaint with the BBB. I plan to be very vocal with this companys refusal to stand behind their products and explicit support of disrespectful servicemen.
This Whirlpool top load washer has been an awesome product. I have had it for 9 years and havent had a bit of trouble. Its very quiet and very reliable. The only maintenance is running a cleaning tablet on the cleaning setting once per month, and it tells you when its due... No musty smell problems that I hear from people with front loaders. Its a great product.
We wanted the ease of use and longevity of a top loader WITHOUT a full touch screen. Whirlpool has such units in a choice of price levels to accommodate most everybody. The agitator free design and automatic water level feature is amazing. Clothes are nice and clean and uses about the same amount of water as flushing a toilet.
I purchased my Whirlpool side by side refrigerator approximately 6 months ago. Immediately upon delivery the compressor showed itself to be very noisy, especially upon start up. I questioned the delivery persons and was told it would become quieter with time. It did I not. In fact, in the following days it got worse. I contacted Whirlpool and was sent an “approved” repairman. The confusions and scheduling difficulties in this process, however, were many. Finally, when the man did arrive. He listened and said the refrigerator was working but agreed it was loud but apologized there was nothing he could do.I called Whirlpool again several times to note the noise and constantly was given the sympathy of people saying they “understood but there was nothing they could do.” Finally, out of desperation I contacted the store where I had purchased the refrigerator and they sent a manager who agreed the unit was unreasonably loud and took the refrigerator back. I researched the Whirlpool company and found they are essentially the same company that makes several other common American name brands, so I made a point not to purchase from any of these companies. Instead, I purchased from a foreign manufacturer and couldn’t be happier. All I can say is I tried to buy American but have been greatly disappointed by both the product and lack of customer service by Whirlpool. I will not buy from them or their other companies again.
I just bought a house with a Whirlpool Accubake wall oven and after I did a self-clean, the oven quit working. It goes through the motions of working but neither element heats up. After replacing the elements ($95), I am going to replace the thermal fuse to see if that cures the problem. Whirlpools automated Customer Service phone service sucks. You cant talk to anyone about troubleshooting any problems so you spend money until you eliminate all possibilities.
We purchased a cabrio washer about 3 years ago and have had trouble with coins getting into the drain pump and cracking it. We have repaired this at least 5 times and dont understand why the washer allows this to happen. Yes we do accidentally leave coins in our clothes but we have not had this problem with other washers. Clothes also have odor.
Whirlpool Dishwasher purchased at ABC Warehouse in Chesterfield, MI and was delivered on 10-2-2014, and one year later, we noticed that the tips of the lower basket were coming off. We contacted the holder of the extended warranty (5-yr.) and also Whirlpool. Both replied the fault was cosmetic and was not covered by warranty, that only mechanical/electrical components were covered. When we were buying the extended warranty, we were told that we were covered for all issues that may occur. We werent told cosmetic flaws were not covered. I guess consumers should, before buying a new product, make a specific list of possible problems, and make sure whats covered and not covered. We have been unable to resolve this issue.
Whirlpool Cabrio, H2 washer system type 588 01, serial # c0303 10 - We have been in our condo 5 years. The washer & dryer was here and new when we moved in. I have been displeased with it from the start. It takes forever to wash through a load, and the clothes are just as dirty after being washed as before. I soaked some whites in Clorox overnight and ran through using Tide and Downy. Then the stains and dirt were still there. I ran them again it was not any better. I had a professional from Hagadorn come. They could not find anything wrong. It cost us about $100.00. Others in our area have the same complaint. I have never been satisfied with this wash. It just does not get the clothes clean. Please help!!!
Please do yourself a favor and stay away from both Whirlpool and this unit. I purchased it from a local dealership and paid $881.00 which included tax and delivery cost. In less than 2 years, it broke. Whirlpool does not offer a warranty on the unit. After having a Whirlpool repair person come out for a cost of $75.00, I was informed that the parts to replace would cost $800.00 not counting additional labor cost which was TBD. I contacted Whirlpool and went from Agent (Phylicia) to supervisor (Ashley) to Manager (Carol **). The best offer I was given was to buy the parts at a discount of $400.00 which did not include tax, delivery or labor. So it would have run approx. $550.00 to over $600.00 to fix a $771.00 washer.My next letter is to Jeff Fettig (553 Benson Rd, Benton Harbor, MI 49022/ CIO of Whirlpool) to let him know how impressed I am with his product and customer service support. The next Whirlpool item I buy will be never. Take this as a word of warning to go Maytag or any other vendor because Whirlpool will not support you once the sale has been completed. Good Luck.
Two years ago, we bought a Whirlpool gas range, model WFG361LVQ2. The range-top grates were porcelain-coated, smooth and shiny. The range itself has worked flawlessly (Admittedly, it gets only light use in our elderly household, which consists of me and my wife). The only complaint I have is that the porcelain on the grates is failing. On one of the grates, its flaking off where the flame contacts with it during cooking (Photos attached). On another two, the porcelain has developed a surface roughness thats clearly a prelude to same type of damage as the first. The fourth grate still appears to be intact. The differences in damage is no doubt due to the different amount of use that each receives.When I called Whirlpool, a supervisor there told me that grates have no specific life expectancy, and that is true for plain metal grates as well has porcelain-coated grates. She also said that some chemicals can penetrate the porcelain and shorten its life. I told her we didnt use any chemicals on the grates, but only rarely used common kitchen scouring powder, and I cant imagine the powder or the chlorine in the powder could do that kind of damage.When I asked what it would cost to replace the four grates, she said $187. I told her the entire stove cost about $500, and it didnt make sense to pay almost $200 to buy grates every two years for the next thirty years. I told her that the grates on our previous (non-Whirlpool) range lasted the life of the range - about forty years. So I declined to purchase new grates, despite her offer of a one-time discount of 25%. Though the grates are becoming eyesores, theyre still perfectly usable. So Ill hang onto them until I can find some bare metal ones to replace them.
My NEW Machine Top loader HUGE drum. Have problems with clothes not looking like they’ve even been washed, Spun so hard they are twisted all to heck. And white stuff - my oxy powder maybe? Not dissolved. My old machine was a Kenmore 30 yrs old. Thought I’d be able to trust whirlpool but not sure. Am I missing something in the loading process. Seems to read something bout not Covering the knob on the bottom. Is this true?
Frontload Sport Duet ht: After just 8 years, bearing out on washing machine. Just had repairman out. Cost more to fix than what I purchased it for. I bought both the washer and dryer, thus the reason for the duet. So now I have a good dryer and lost its mate. I am not going to purchase another one. Very disappointed. I will not be purchasing any more Whirlpool products in the future. Off to the laundromat.
I was sold a gas water heater that had my water smelly like rotten eggs in less than 6 months. I bought it in January 2016 and by June the anode rod I am told was no good. The only thing Lowes could do for me was sell me 2 anode rods, one the plumber thought was bad. I also had to hire a plumber. I was eventually told I was out of luck because the area the old anode rod was in was too damaged to come out.
I have purchased a 3 door Refrigerator of Whirlpool on 27th October, 2014 from Sargam India Electronics Pvt Ltd. Now my refrigerator was not working properly. So we registered a complaint regarding same. On 3rd July your one executive came and he asked that its compressor is not working and we have to refill gas also and charges will be 2000 rupees for Gas and compressor is under warranty. Then on 4th July your another executive came with compressor and he worked for 1 hr on fridge then he asked, Compressor is not taking load. My senior will come tomorrow, mujh se nahi ho raha. On 5th July morning we got a call and he asked that he will come till evening. Now we got a call. They are asking that its not under warranty. Hum log paso mai dhik kar sakte hai. When purchased in 2014 last ist thing its under warranty only they have told us for 10 yrs. And we have purchased 4 yrs + back not 5 yrs completed. Apart from your customer service guys we never shown this to any one else as its under warranty, I am clearing this thing on prior notice. Senior are not taking action. They are asking we can do it in money. They are asking, If you want to go consumer court you can go.
We were at end of cooking salmon in CorningWare and the door blew open with amazing force!!! It is a double oven... Sounds like Whirlpool doesnt care so trust me we are not buying one ever again. :(
The washer and dryer, Cabrio, machines are not even 4 years old and Ive had to repair four different things! Literally just replaced idler pulley today, went to put a load in wash and F1 code appeared. Control panel, 350.00 for whirlpool or a technician to repair! 285.00 for part. I called Whirlpool and was not offered any apology. Never again will I purchase Whirlpool crap appliances!
The trim on the front the my Whirlpool electric range has rubbed off. This is where the knobs for the burners are located. It was replaced once during the Whirlpool 1 year warranty (so it obviously happened with the first year!) and again during the second year we have had it. We have an extended warranty but have been told that it is not covered. It is ecstatically unacceptable. We have not used any type of harsh cleansers on it - simply a sponge to remove any spills yet it keeps on disappearing. I strongly recommend against buying any range from Whirlpool as it is quite obvious that they do not stand behind their products beyond the first year.
It took 5 deliveries to get a fridge that wasnt damaged. First two came from Leons - the same damage on both. Then they said we had to go through Whirlpool because so much time had lapsed. We had purchased the full set of Whirlpool Gold for our kitchen renovation; therefore, we were unable to unpack the fridge until the cabinets were completed. I phoned Whirlpool Canada, and they said they had to send a service tech. The service tech came, and he confirmed the damage and was told to patch it with a proxy. Sorry but I had just paid $1500 for a new fridge. I didnt want a dent and damage. We received no offer for discount to accept the damaged fridge. They sent another one, still damaged. They used their truck to deliver and the guy had no idea how smashed our brand-new trim.So Whirlpool sent another fridge, and even though I asked them to check it before sending, they didnt. It was damaged. This is four fridges. Im tired of fighting with Whirlpool. I called Leons, and they take care to get me a new fridge undamaged. I told Whirlpool about the damage, and they sent a form. First, they wanted me to claim on my house insurance. Why should I put on a claim? If not, get two quotes and fill out tons of paperwork. Im just too tired after fighting for over two months to get a fridge that isnt damaged. Not even an offer of compensation to cover all the time taken off work and the stress on me and my family. This is the second set of Whirlpool Gold we have purchased in the last 4 years. I doubt I will ever purchase again, because you are a company that doesnt treat your customers with respect or concern.
Whirlpool gold bottom freezer is 2 years old. This model has a design flaw. And due to this the drain is frozen in the bottom of the freezer. Water is leaking onto the floor. I called for service and whirlpool is charging me. To fix a problem that is their fault. This is unfair.
In July 2012 I purchased refrig, ed2khaxvb (model #). By Oct. 2014, after numerous service calls to unplug ice blocking chute, an ENTIRE door was factory ordered and DELIVERED. Feb 2015, A&E service installed new door. Later that day, I opened the freezer door which had insufficient suction and ice is again sliding down the chute to the floor. The stress this has caused me (87 yrs old). Case #, phone and ref..nos. could fill a book. PLEEEZE HELP. What can I do???? Ty.
My 3 year old Whirlpool dishwasher (model GU3200XTXY3), broke down for the third time. Under extended warranty with my insurance company, a repair tech was sent out to diagnose the problem. He quickly found that the heater had been continuously running (not just during drying), which caused the machine to quit working. He also found that all the wiring inside the dishwasher was spliced together, those two things=fire hazard! Because the heater was always running, it was super heating all the water used to clean the dishes. The vent to release the steam is located on the top of the door (right under counter edge). The dishwasher was producing hotter and more steam which slowly ate away at the particle board under the cabinets. No, we dont have the most expensive countertops, but Whirlpool should be held responsible for producing a faulty product with a faulty design. I have contacted Whirlpool and they claim to have mailed a claim form 3 weeks ago. I have not received it. Posted on social media about it, and was told I must only speak with the person who sent me the form. I would love to, but since I havent actually received any contact from anyone (other than a fb post) I dont know who to contact, at what number, or email!
I bought this piece of junk heater (serial no. 0804T411536) from Lowes and had their contract plumber install it in or about 2008. Since that time, I have had nothing but trouble with it. It just doesnt stay lit. Every plumber who works on it tells me that they have numerous problems with them and they cannot repair them - the customer has to get the part from Whirlpool. And today the woman I talked to told me that I had to pay the shipping charges, which vary according to how quickly one wants hot water! I personally find that a true rip off. If you cant guarantee the product you put on the market, then dont put it out there. I will never buy another Whirlpool appliance or shop at Lowes!
I purchased a Gold Star Whirlpool Refrigerator from Sears which was installed on July 1, 2010. The freezer was icing up along seams, so sealant was used. However, now I noticed after 14 months that the interior refrigerators lining is fracturing throughout the sides and bottom of the refrigerator. Not at seams but all over fractures, spanning 10 to 3 to 2 on the bottom and side of the interior lining of the refrigerator.Sears answer is more sealant, and Whirlpool does not take any responsibility in designing a defective liner since it is pass the one year time frame. This causes your refrigerator to be on more often, because of the cracks. Unfortunately, the consumer loses out. Both representatives were nasty and when I asked for a supervisor from Whirlpool, an incident report was written, however I will not ever be able to get a copy of it. It will be considered an internal document. It is a great setup between Whirlpool and Sears having defective appliances made to last a year, and Sears to win with warranty agreements for the life of your appliance of $250, for one year coverage. When you buy the warranty and have a lemon, Sears doesnt replace it, My suggestion to consumers is to buy a tube of sealant.
I bought on 14/4/12 a Model-205 Orchid Wine refrigerator. The defrost knob was replaced by service last month, as it was not working. For the past four days, there are lots of water formation on the freezer door and vegetables are getting spoiled due to water formation. I request them to replace the refrigerator.
I purchased our brand new double ovens on 9/27/11. I was happy until 11/3/11 when the inside glass exploded, shooting shards of it all over our kitchen during the self-cleaning cycle. I immediately called Kitchen Aides corporate office in Michigan. She said that she could send a technician out to access the damages but didnt see that this was a product issue. Like I dont know how to properly push buttons to self clean! The technician came out the next day and said that he was only authorized to replace the glass, nothing else. He couldnt tell me why it shattered, he thought perhaps there was a bubble in the glass during manufacturing. I said I think it needs a whole new door at the very least, but more likely a new unit. I just paid $3000 for what will be a refurbished oven after one month of use. Today, I called once again to tell them that I am not satisfied with new glass, not to mention my oven is unusable in its current state and still has glass sipping out. I spoke to a woman in their safety committee department, who told me that Whirlpools warranty is replacement of broken parts, nothing more, and since only one pane of glass broke and not the door physically, they couldnt authorize a new door or new oven. Mind you, that we still dont know why it broke, was it just faulty glass or could it be a heating problem? She didnt care, only that they could only repair the glass. I asked if the glass could be overnighted since I have been without an oven for four days now. She said that she had no way of doing that, so I asked if I could speak to the parts department and she said I could not, that only techs could contact them. I asked if she could do anything for me? Could she assure me that it would be fixed within the week? No. Could she assure me that it would be fixed by Thanksgiving? No. Whirlpools policy clearly is that once you purchase their products, they have no intentions of listening to their customers complaints or concerns only to do the very minimum required.
They really dont make them like they use to, do they? This Whirlpool Cabrio aka Caprio has given us problems for the past 3 years, weve owned it for 5 years. It doesnt matter how much, or how little clothing you put in this washer machine. It will start going NUTS, Thudding, Banging against the inside of itself, completely out of whack, and then it will show a UL where the time is shown. Every time we do laundry this happens, and we have to stick our hands in the hot water and reorganize the clothes, and pull more and more clothes out till theres only about 3 items of clothing left! This washer is GARBAGE! I advise people to keep away from it. The washer we had in the past lasted us years upon years. These washers of now in days are Crap Garbage. Keep the fancy tech look, and give me the old fashion Knobs ANY DAY! Whirlpool brand is Not what it once was.
I have a Whirlpool dishwasher for a few years, it cleans great, works great, the dishes come out clean and shiny, so do the glassware. Even pots come out nice and clean, what more can you ask for?
Very similar experience with warranty issues as everyone else. I purchased a brand new $2k side by side stainless steel model in Dec of 2013. It began not cooling in August of 2014 and they have since had 8 repairs and still will not exchange the fridge/replace the fridge. We finally had to buy another fridge and put it in our garage in order to have food in our home (of 5 kids and 2 adults). Ridiculous customer service every phone call. Possibly the least educated, rudest individuals always. Never buy from Whirlpool - worst reputation ever.
I bought this washer less than 2 months ago and I am devastated to say the least as they are not even remotely cheap. Appears that is doesnt come close to using enough water or enough agitation to get even 2 pieces of clothing clean. What good is 5.8cu (largest size tub) if you cant even wash a load sized for non HE washer. I am forced to wash a 1/4 of the amount of clothing now vs my previous standard washer, if I even want half cleaned clothing. I have tried every cycle with no difference.Doesnt use enough water but appears to spend most of the cycle time, filling with water. I know that sounds contradictory, but there isnt really any other way to explain it. Might as well not even have an (agitator), I use that word lightly here, as it does nothing to help clean the clothing inside. Pre-programmed cycles are not enough to do what you need it to do. Because of the pre-programmed cycles, unable to place clothing inside, fill with water, agitate a little and then stop or pause long enough to let contents soak for a while. I really miss being able to do this with my previous Whirlpool washer.It doesnt matter how little or how much detergent you use, the results are always the same, clothing comes out partially dry and dirty. Usually requires 2 or more wash cycles to remotely obtain clean items. Most items never even go under the water, no matter how much water it decides to fill with. I am so disappointed with Whirlpool with this fiasco they call a washer, with their name on it and they should be also. I have never owned any other brand than Whirlpool, so I didnt hesitate to buy this set, as I had wanted them for several years and finally made the decision to purchase and what a mistake this was. Will never make this mistake again. Whirlpool needs to correct this for every customer that has purchased these washers or risk ruining their reputation.
My issue is I believe that Whirlpool should pay for my tub and bearing part because the washing is only 16 months old. Because it went over the one-year warranty by four months, I shouldnt have to buy this part considering it is such a big break for such a young washer. Please advise if Whirlpool will assist me with this issue.
The Whirlpool side-by-side had the space and durability we had hoped for in the price range we shopped in. It lasted longer than the refrigerator it replaced.
Everything comes out clean and it doesn’t cause items to be tangled around each other. It has a setting for every possible type of load. I especially like the option of having “deep water”. Not having a “glass” lid is a plus.
I just bought my washer 3 or 4 months ago. It is the worst washer I have ever owned. Anyone that has ever done laundry knows you need water to wash clothes. My clothes are not clean and my whites are very dingy. I use the same soap (Tide) and the same bleach (Clorox) that I have used for years. If I can find someone dumb enough to buy it I will sell it and get a good one. I would rather go back to the old wringer washers than this one.
I like the dishwasher. It cleans pretty well. Some time it soap doesnt open and the dishes don’t get cleaned. But when it’s working good the dishes get cleaned very well.
I bought this nightmare machine one year ago, and stop working. If I try to program a cycle it put itself lock so I can not use or program any cycle. I can not open the door and start a noise like it was draining without clothes at all. And when finally it ends, the machine is like dead, no works, no programs no nothing. I am sick of this appliance. It is almost new and just does not work as it should be. But the worst is customer service, OMG. They lie about everything. The technician came to see what was the problem and told me it was the card, so he could not do anything until the factory send the piece to the place where I live. Well this happened one month ago and I am still waiting for the service. My guarantee was still on time, but every day at customer service they have a excuse/lie that the piece is on my way and service will be completed. Well I am still waiting and nothing happens. I am desperate. No one cares about the customer. If I would have known or read the bad reviews about these washing machines I would have never bought it. I got it at Walmart. I regret deeply. I do not know where or what else to do. Nobody cares or listen. Shame on you Whirlpool.
I have a Whirlpool Cabrio washer and dryer combo. Recently, I have learned that the washer has a very common problem with the water pump. I have read amazing amount of complaints about this problem and apparently the company has nothing to say about this. The cost for parts and labor for replacing this pump is about $400.00, almost half the cost of the unit. This is unreal!
I purchased a Whirlpool High Efficiency washer and dryer (Model WED4900XWO) from Lowes in March 2013. This washer has performed miserably. I dread each day when I have to use it. The groaning sound is annoying. My husband and I try to leave the house when the washer is being used. We have tried all cycles and combinations of cleaning detergents to get clothes to come out clean. On a regular basis white clothes will come out with spots or discolored to the point the clothes have to be thrown in trash. This is the worst washing machine I have ever used. I will never buy another Whirlpool product.
I purchased the Stainless Steel, side by side with water and ice dispenser, model #WRS325FDAM04 on 11/30/16, paying over $1,600 for the refrigerator. We had trouble from the beginning with the freezer door not closing all the way. When the repairman came out, he said the entire door had to be replaced, as it was warped. Since then, one by one other items are breaking in the freezer and refrigerator. The plastic casings holding the glass shelves have broken on all three shelves in the refrigerator, the wall of the refrigerator and the freezer is cracked in several places, the ice bin has a hole in the bottom, where the device rotating the ice out broke and now when used, ice falls into the freezer, and the bins in the refrigerator have broken as well as some of the door shelves in the refrigerator and freezer.I called Whirlpool before posting a review to provide them an opportunity to at least offer to help in some way. Their response was due to so many pieces missing/damaged they would not be able to help in any way at this time. I purchased a Whirlpool product as I expected I was purchasing a quality product with quality workmanship from a reputable company. I have been sadly disappointed and will no longer support Whirlpool by purchasing any item manufactured by them and will share my experience at every opportunity.
I purchased a high dollar built in side by side fridge with custom panels in 4/2005 and had my first service call in 5/2005. Since 2005 we have had 11 service call mostly for defrost failures and over temp. readings. From 2011-11/20/2013 we were issue free then the fridge over temp alarm sounded and we could not hear the fan motor. We had the certified tech come out to evaluate and found that the main control board needed to be replaced. Kitchen Aid/Whirlpool no longer make this item and forwarded us to Core Centric solutions to have a new one built. After speaking with the certified tech who had been out to service our fridge 11 times he informed us that these boards in his experience have never lasted more than a year. We spoke with a customer service rep a Kitchen Aid and asked about a prorated discount on a new built in fridge and she said it seemed reasonable but after checking for authorization informed me I needed to have the board rebuilt at my own cost and that even though this typically takes about 4 weeks to build the fact that our family would be without a fridge is not Kitchen Aids problem. 6/20/2005-over temp/not cooling call (replaced defrost thermostat) 9/2005-over temp/freezer iced over in bottom (freezer decided and drain unclogged) 10/05-over temp/not cooling (replaced fan motor) 9/06-over temp/freezer iced over in bottom (drain line decided, kitchen aid had no advice on how to fix) 10/06-over temp/not cooling, ice build up (whirlpool recommended replace heat kit and bimetal) 11/7-over temp and ice buildup in freezer with leakage (adj to drain pump and defrost drain basin made) 11/07- over temp and freezer icing over (whirlpool sent out a new heater probe) 6/08-over temp and ice buildup (bimetal and foam block replaced) 10/09-over temp, lights and motor shutting on and off (replaced defective board) 10/09- fan making excessive noise (ice buildup found on evaporator fan)11/13-over temp ice buildup in freezer, burning smell from fridge and no air movement or cooling in either compartment (need board rebuilt as on 10/09)Board no longer available from whirlpool, must be custom built at owners expense and will take up to 4 weeks. D/t continuing issues and whirlpool not willing to help the customer with replacement I would highly suggest no one buy a Kitchen Aid fridge.
Whirlpool Cabrio - This washer and dryer have been garbage since the beginning. It does not clean soiled clothes and the dryer (gas) has always taken forever to dry a load. I have always had GE prior to this. I will never purchase another Whirlpool product again. We even purchased the extended warranty and the repair guy was out yet again and said it is not repairable. Now we are without a washer for 5+ days and its going to be reviewed. Review? I want my money back. Theres a lemon law for cars, there should be one for these machines.
Literally from day one I had an issue with my Gold Series which was aggravating but at least it was on warranty. Then 2 months out of warranty I had another problem, a leak. Now no water circulation. I think it is maybe 3 years old. What a piece of junk and my Whirlpool washer and dryer? Not much better. I will never buy another.
Called Whirlpool about fridge and they stated Too bad its out of warranty. The sides are getting pitted. It is a stainless with black sides. The condo is always air conditioned. It is two years old. Not very long to have a $1200 fridge look terrible. However, the fridge works fine.
I purchased a Whirlpool stove, microwave and fridge in November 2012. The fridge model #WRT771RWYB01 has been a lemon from day 1. I have had the repairman out for the same issues multiple times. Ice build up in the freezer, water tube to the ice maker frozen, food in the fridge freezing, blah, blah. They have taped, glued, replaced everything they can and to no avail. It still happens. When you call for service, it takes 2 weeks or better to get someone out. I will NEVER buy another Whirlpool product! This has truly been a nightmare experience!
I went to Lowes and purchased a new kitchen full of appliances. The refrigerator is the bottom freezer, French door with water inside. The problem is the freezer stays cold and the refrigerator does not. The vent from the freezer gets frozen, and the refrigerator part stops working. Its only 3 years old . We were told it would cost 700 bucks to fix it, and that a power surge could make it happen again. The capitol of power surges, Florida, what a complete waste of money. I spent my life in retail selling their products. Im so sorry to all who have purchased from me... Its really a terrible product. I would give you all a refund if I could. This really hurts...
We purchased this washer and dryer new in 2011. Have repaired door to washer twice. New doors total cost $500.00 each time. Now it is cracked yet again and the dryer door has to be adjusted. The temp does not work right. Have to do minimum of 2 cycles for drying. Very unhappy. We may as well buy a new set of another make. Tired of the expensive repairs.
I purchased a brand-new, $4600 36 gas range online. They finally installed all appliances by 10:30 pm last Friday, July 8, 2011. On Saturday, July 9, 2011, I woke at 2 am to weird smell (gas). I opened all the windows and went back to bed not sure since we never had gas before. Gas company came out that day and determined that the burners were bypassing gas. Jenn-Air said it was normal for some gas to come out and that they have sent the repair technician out three times to not find any leaks. The gas company red-tagged the stove saying it was hazardous. Jenn-Air has terrible customer service. I was on the phone Monday to Friday this week, every day talking with safety managers to supervisors with no results. This will be the LAST Jenn-Air purchase EVER!
We purchased a new Cabrio top loading washer in June of 2011 to replace a Maytag Neptune (thinking at the time that wed gone as low as possible). We didnt abuse the machine. In fact, because it had a tempered glass lid (in a plastic frame), we were careful with the lid on the machine. It broke during a wash cycle. Because its heavy, the lid has spring supports on both sides; these are stronger than the plastic frame and over time the frame will break, rendering the machine inoperable. The discounted price for a new lid is over $200, and Maytag (I mean Whirlpool) tells us that it lasted through the 365 day warranty, so the bill is on us. It may be green when it works, but taking 18 month appliances to the landfill is not very green. And others on the web report say that the lid only lasts a year or so. The ratings scale needs to have negative values. Id give this appliance a -5.
Bought this microwave combo oven from Lowes. Went to change the charcoal filters, as specified by the owners manual, and the top cover and the side cover fell apart when I removed the filter cover screws. After two appointments the service tech came out for about 5 minutes to tell me that only mechanical failure is covered by the extended warranty which I also purchased from Lowes.The problem with Whirlpool is that they make the top cover, and some other parts, with cheap thin plastic which crumbles when exposed to heat. The repair tech said, Dont worry. Ill see what I can do. And then he left. Actually the warranty booklet said wear and tear is covered in addition to mechanical failure. Its inexplicable to me why any manufacturer would use cheap plastic for an over the range product. And I intend to fight this until I get this appliance repaired under warranty.
The washing machine is so loud when it is on, drowning out conversations esp when cooking or eating (it’s located in the kitchen). The machine tumbler has to be constantly readjusted no matter the size of the wash or how many times my husband or myself adjust the tumbler; consequently the washing machine is always dancing, making a horrible banging noise. The washer is under 6 years old. With that said, when you open it, the lip is all rusted out.
Whirlpool Gold model WRS526SIAHOO - We purchased this refrigerator 10/2013 with all the matching appliances when we remodeled the kitchen. We moved our 1997 GE refrigerator into the garage. Now the computer board has gone out in the Whirlpool and we are back to using the 97 GE. The technician told me that he sees a lot of these boards going bad.
I purchased a Whirlpool Microwave on 9/21/10 from Hamilton-Bryan in Wichita Falls, Texas. I had a small fire in my microwave on 9/19/11, due to a faulty mica board. This was replaced by Mr. Bobs in Wichita Falls, TX, under the warranty. Then on 1/9/12, the microwave would not warm anything. I called Mr. Bobs again, and they said the transformer was out. I called Whirlpool, and was told by Yvonne that Whirlpool would replace the part only, with no labor, but Mr. Bobs was closed, and to call back in the morning, so this authorization could be set up with Mr. Bobs. I called back and there was no record of my call with Yvonne. I talked to a supervisor Rachel in Tennessee. She put me on hold for a while and finally said she found Yvonnes note to authorize the part. I explained to each person I talked to that I was dissatisfied with Whirlpool. I believe I have a defective microwave. I would like my money back, or a new microwave. I believe the defective mica board is related to the defective transformer. I am a very dissatisfied customer. I have used Whirlpool most of my adult life. I have used them since the 1970s. I currently have a Whirlpool refrigerator, washer, and dryer. A similar situation like this occurred when I bought a Samsung washer. I was dissatisfied, and Samsung refunded my money, and I bought a Whirlpool washer to replace Samsung. I will not be satisfied with this situation, until the microwave is replaced. Thank you for your concern and attention to this matter.
Error f1e2 error. Washer less than 2 years old.
Ive bought a new home and I purchased a brand new Whirlpool black oven range. First, a piece of metallic on top of the oven broke. I couldnt believe it. And the biggest problem is that whatever I do to clean the top surface, it always leaves a stain. After a few months, the oven looked like 10 years old piece. I called whirlpool and talked to a customer service rep, he told me that I needed to clean the surface immediately after something spill on it. To make sure if I understood it right, I asked him You mean when I am cooking some rice and some water spill out, do I have to remove the pot and clean the surface and repeat that all along while I am cooking? BELIEVE OR NOT, THE ANSWER WAS yes. I cant believe the bad quality of this product and worst, its customer service defensive attitude. Dont buy this product.
When washing towels or a blanket or quilt, anything substantial it wont spin the water out of the laundry. This washer is only 5 months old.
We saw water all over my wood floor and traced it to the lower freezer unit of my 15-month old refrigerator/freezer. We had to call a repairman which traced the problem to a frozen defrost. He put in a new thermometer at the tune of $200 and now we have to deal with a wood floor problem on top of it. I purchased because Whirlpool was always known to be a quality product. I wont make that mistake again.
The W/D combo-Cabrio is crap... Dont buy it. Salesperson @ Lowes told us all washers moving away from the agitator to ones like this so we bought it. The washers does not clean everything - does not use enough water to clean - leaves your delicates so wrinkled and clothes in general beat up. The dryer decides when it thinks your clothes are dry when they are actually still very wet... very noisy. Whirlpool must have sold out because quality integrity sure is gone.
In 2008, we also bought a Whirlpool 40 gallon gas hot water heater with flame lock, Model #BFG14040T3NOV. We too purchased from Lowes. The plumber was here yesterday to replace the thermostat for the third time in 4 years. We also suffered through cold showers, warming water for dishes and sponge baths. We are in our 60s and are worn out arguing with these people. If there should be a class action law suit, you can count us in. It is not right to have such a faulty product out there by Whirlpool. This is still America, right?
Ive had my Whirlpool Gold for over a decade and absolutely love the quality and performance of the unit. No maintenance issues whatsoever throughout the years. I recommend this washer to everyone I know and continue to enjoy the performance and reliability of Whirlpool. I will continue to buy this brand every time as needed.
I had purchase a Fusion Supreme refrigerator (model 180). After some time, I found that the color of the refrigerator was faded and I very well know the color of the refrigerator was recolored. This is a concern on your prestigious brand’s image.
I bought a Whirlpool Duet Frontload washing machine and now two and half years after buying it, it sounds like the tub is about to spin out of the machine. The repair man said it would cost over $750 to install a new tub and bearings in it. I thought the product would have lasted longer than two and a half years. I will never buy another Whirlpool product!
Bought this washer and dryer on sale at HD. The washer hasnt worked from the beginning. The clothes dont get wet because its an HE. I have to add buckets of water to even get the clothes wet enough to wash. The clothes come out with a residue on them. We use liquid HE detergent. It appears Im having the same problem as the majority of posters here. I will NEVER buy another Whirlpool appliance. There should be a class action suit to get Whirlpool to respond.
After proudly bringing home a new Whirlpool gas hot water heater NU40T61-403 day 2 no hot water. Wait 10 min and reset. This became a 3 times a week habit and now it will not relight. The repairman they sent out wanted us to rebuild our house to conform to code. Our old heater worked fine in this location. After talking to their tech, they sent us new parts overnight. Still cannot get this thing to light. All we want is hot water!!! Calls to the tech line end one way, it has to be your fault. I worked for The Gas Company!
I purchased a new Whirlpool Cabrio washer 3 years ago. It is the worst washer I have ever owned. During the first year it had to be repaired. It continuously flashes F51 when I try to wash a load of towels or bedding. I am beyond fed up with this machine and will NEVER purchase another Whirlpool product. If you are considering purchasing one of these I would tell you not to waste your money.
Our refrigerator is only 18 months old, a Whirlpool Gold gx5htxvyo5. It was sold to us believing it was stainless steel. There is no way scratches come from nowhere. We have a Whirlpool dishwasher and stove in stainless steel. You cant compare how much better they are. Im very dissatisfied. Wed like to have new doors. Something is very wrong with the finish on these doors.
Just got new side by side to replace old one. Motor runs every 30 minutes. Stays cold and makes ice but Im concerned about noise. Called Whirlpool and was told to record noise and show to Home Depot where it was purchased. No help from either place. Need to call warranty company. Funny thing it arrived with pieces of some sort of shrub in drawers. I guess this is new and improved and energy saving like newer washer that takes 45 minutes to wash a load.
18 months ago my husband and I bought our first Whirlpool washer and dryer to go with our first home. 6 months and the dryer stopped spinning. There was an issue with the belt. 12 months later the washer has stopped draining and spinning. It is 2 months since our first filed complaint with our extended warranty company and we still dont have a washer that works. I dont care if I have to take my laundry to the river and beat it with a rock. I will never buy whirlpool again.
We purchased a Whirlpool Gold self-cleaning oven three months ago and have had nothing but problems with it. First of all, the new aqua clean system is a joke. I ended up scouring the inside with cleanser and a scouring pad for over 30 minutes to get all the baked-on food that the aqua clean system did not get off. Now Im not wanting to use the oven to cook anything that splatters. Secondly, the oven does not cook when using the convection mode. I thought convection was suppose to cook quicker but in my case, I have to cook the food longer. Thirdly, the bulb burnt out in the oven after only three months. Im glad we are trying to sell the house because I could not live with all the problems very much longer.
We bought a Whirlpool side by side at the end of August 2017. In March of 2018 - the day after I got the letter about extending my warranty - they had to replace the diffuser - it was making a horrid noise and freezing my eggs and milk. This part went again in July. I insisted they extend my warranty which they did - until March 2019. The part went again in November. I again demanded an extension - now it is guaranteed until June 2019. I asked about replacement and was told that as long as it was reparable they would not replace it. This part is dying every four months. The first few times I called, the hold recording touted a repair app - that did not give me much confidence in the company.
Whirlpool cabrio mod. WTW7300XW1 - I purchased this washer Nov. 2013. It did not work right from the day of delivery. Our clothes come out dirtier than before washing. Machine smells awful. I spend more in machine cleaner than in laundry soap. I have always purchased Whirlpool. Very dissatisfied with this model.
We bought a refrigerator Model# WSF26C2 EXB last June 2012, and it broke down! Our one-year manufacturer warranty did not cover for any food loss. We would not recommend Whirlpool refrigerator to anyone. We called at 12:30 pm and they could not send anybody out to repair the refrigerator until the following day. Bottom line is, there is no compensation with Whirlpool.
When I moved into my current home, this dishwasher(Whirlpool Quiet Partner 1) was already installed. It had never been used until I moved in. After two years of 2-3 times a week use, I have major problems. It will not complete a wash cycle, regardless of what settings I use. It runs long enough for the soap dispenser to release the Finish tablets which dissolve, but then the dishwasher stops running. The dishes are not clean, and neither is the interior of the dishwasher. It also appears to be leaking when it runs. I cannot afford to replace it, so either I will repair it myself or use it to store pots and pans.This is not my first disappointment with a Whirlpool product. A Kenmore refrigerator made by Whirlpool lasted 7 years before the compressor failed. Apparently, the self-cleaning coils werent and caused the compressor to fail. The refrigerator I have where I now live is a Whirlpool over 20 years old and runs perfectly. Apparently Whirlpool quality has deteriorated badly in the last two decades. I will never buy another Whirlpool kitchen appliance because of the dishwasher and new refrigerator experiences. When I searched the Internet for fixes for both appliances, I found many other owners having the same problems I have had.
Microwave Model # MH1150XMB# - I have had this microwave for 6 and 1/2 years. It came with the condo I purchased. Shortly after I moved in, I noticed hairline crack in the frame near the handle. I have replaced this door once and now the second door has done the same exact thing - formed these hairline cracks in the door frame. This is a defective product and needs to be taken care of by Whirlpool. But you keep denying the problem. No one can afford to replace a door every year. The microwave still works, but the door has fallen apart. The remainder of the microwave works fine.
I purchased a Whirlpool electric water heater in August of 2008. The unit had a 12-year warranty on the tank. On January 21, 2012, I discovered that the water heater sprung a leak somewhere in the tank shell; it’s not the pressure relief valve, thermostat or anode port. The tank was never abused and operated well within its design limits. Not sure what caused it to start leaking into the catch pan and out onto my laundry room floor.I purchased the tank at Lowes and went for the longest tank warranty to reduce replacement intervals. I sent Whirlpool an email on 1/22/2012 explaining my problem and I referenced this site. The next day 1/23/2012 I receive a call from Whirlpool (Chris) asking me about my problem. I explained again and they gave me an RMA number and told me to go to Lowe’s and they would replace my hot water heater. I went straight to Lowe’s customer service and within an hour I was on my way home with a brand new hot water heater. Thank you, Chris, Whirlpool and Lowe’s. I am very happy with my outcome on this issue.
I bought a brand new Whirlpool washer and dryer. The Whirlpool Cabrio washer does not clean my clothes no matter what size load you have. I have tried every combination possible to get my clothes clean and 95% of the time there are clothes that don’t even get wet let alone clean! I have only owned this washer since July 22, 2018 and am now willing to give it away - that’s how upset and displeased I am with it! If you read reviews, stay away from this model - not good!
I have on more than one occasion and with small or normal loads had the washer stop and will not drain. My landlord says he bought the washer 2 years ago and it is my fault the washer wont drain. I read the instructions and can manually drain it but I shouldnt have to do this every time I wash. This has happened 5 times now and I am considering moving because of it since my landlord wont call a repairman to get it fixed.
This is a great choice if you like a drawer for a freezer. It’s double door. The racks are easily moved. There’s are drawers for beverages and cheeses and vegetables. One downfall is replacing water filter cartridge every couple months and freezer could be set up a little better so you don’t have to pack things on top of each other.
I bought a glass top stove model number W10221843A. My son dropped a plastic cup on the top of the stove. It put a hole and shattered it. Now remind you, it was plastic. I barely use this side of the stove, so not like it was weak. I paid a lot of money for this product just for a plastic cup to destroy it. Is there any recall on this stove? Any help will be appreciated. Thank you.
Bought new dishwasher on 11/29/2013. Model #WDT710PAYM. The top rack cannot hold much weight. It keeps collapsing. One side keeps falling out of the track. Had man in for repair, still doing it. They sent me a new rack and rollers, still doing it. Having repair man come back again in a few days. I am so disappointed with Whirlpool. I cant believe they went so cheap in building these machines. I gave away a whirlpool gold that was 20 yrs old and it is still going strong with no problems. I just wanted to update up kitchen with stainless steel appliances. I will never buy whirlpool again!! This cannot be fixed. It just doesnt fit tight. Im stuck with a bad dishwasher and shouldnt be.
My Whirlpool Microwave was installed in my new home by the builder. As write this, my microwave is 1 year 2 months old. Just out of warranty. On this day first the turntable wouldnt stop turning with the door open or closed. One hour after this event, the interior light would not turn off. On half hour after this event...the microwave died.
Purchased the washer 11/26/12. Did not get extended warranty.... big mistake. By 12/1/13, control panel went out. Serviceman assessed ($100 service call). Quoted $495 to replace. ABSOLUTE JUNK! So very sad and angry that there is no recourse with Whirlpool.
My ice maker and freezer on my Whirlpool WRF989SDAM00 refrigerator stopped working 3 days out of warranty. Repairs to run around $800. Is Whirlpool making disposable appliances? Theres a reason foreign appliances and electronics are bought in record numbers. Whirlpool is a disappointing Made in America product.
Very disheartening to know that an established company such as Whirlpool does not stand behind their products or acknowledge known product defects. Based on the quantity of complaints logged on this site alone, Id think a recall would be required. Identical to other consumer posts within, we purchased the Cabrio Platinum washer/dryer set (WTW8000BW0). Exactly 24 months to the purchase date, jet planes began flying through our home with the noise concentrated in the laundry room. The dryer has been fine; however, the washer is a whole other issue. The bearings are shot (as many users have cited) and the noise is deafening... even with the laundry door closed, TV on high, dogs barking and flurry of activity in the kitchen! We made a switch to the Whirlpool brand 2yrs ago due to reputation and longevity. Ooops. Lesson learned and $700 out the window. Back to GEs. If youre reading this and concur with our review, just remember... customers always have a choice! Unfortunately, Whirlpool will figure this out the hard way. Just like other iconic brands... Smith-Corona, Blockbuster, Polaroid, Nokia, Saturn, Pontiac/Oldsmobile, Sony and many others. There is typically a reason a company offers tremendous sales incentives (price cut, rebate, special financing) to unload products. We found out why. Thanks for the memories Whirlpool!
I have a refrigerator model wrs325fdam. Its not a year old and I cant believe the runaround that I am getting from Whirlpool customer service. Come one day everything in freezer melting. Call a repair person. He come out, diagnose the problems, orders $825 worth of parts for a $899 refrigerator, puts the parts in. On the temperature in the freezer reads 80 degrees. No its order $200 more parts for this scrap metal pile. At what point do the people give a damn at the consumer, its not like anybody has common sense. Im going on two weeks without a ten-month-old refrigerator and four days waiting for them to figure this out. Would not recommend Whirlpool to anyone who cares about fair treatment.


