It is attractive, efficient and easy to get things in and out of. Very functional in the inside as we have a side by side with a bottom freezer section. Both top and bottom sections keep food items at temperature settings. We have had many compliments from friends and family on the unit.

Bought this $2600 fridge (LG LMXS30776S) in 2015. A week ago, noticed frozen fruit was soft enough to crunch. Took temperature of fridge and freezer compartments. Fridge: 49 deg F, Freezer 33 deg F. Compressor running non-stop. Pulled covers on evaps, partial frosting. No error codes. Got a replacement fridge off Craigslist that weekend. Plugged LG fridge back in, compressor comes on, but there is no cooling now. Indicates leak in sealed system. No error codes anywhere. Called local appliance shop -- $700 and it could take a month. Complained to LG on Facebook, they responded that they have a tech that could fix it total/flat rate of $375. Unbelievable. Pretty sure what happens with the compressor failure is that the refrigerant leaks out and the compressor keeps running harder and longer until it burns out. Cant believe that there arent any sensors to at least shut it off before burning out. Wont ever buy anything LG again.

I bought a LG washer model number WT507OCW from Lowes Jan 2014. A few days ago I tried to use it, pushed the power button, made a clicking noise and shut down. I called Lowes. They would not do anything so I called LG because the washer is still under warranty. After about an hour they set me up with a company in my area to fix it and told me to call them. I called and they refused to come out and repair the washer. I called LG back and told them what happened. LG said they will call me back within 3 days. On the 4th day without a call back, I called LG again. They tried to set me up with the same people who have already refused to repair the washer. When I told them that they again told me I would be called back in 3 days, I told them that was not acceptable and to replace the washer. LG has refused to honor the warranty. I ended up calling a repair service and paying for the repairs myself and LG refusing to reimburse me for the repairs. DO NOT BUY LG.

Tengo varios electrodomésticos y televisores LG. Nunca un problema hasta que mi refrigerador de puerta francesa dejó de funcionar. Vinieron 3 reparadores certificados de LG sustituyendo el compresor y sigue sin funcionar. Día 26, el frigorífico está secuestrado. Ahora me dicen que tengo que esperar otros 8 días antes de que venga alguien de nuevo. Son 34 días sin frigorífico. Mi garantía extendida es de 5 años, y establece el reembolso después de 3 reparaciones fallidas. Ahora quieren pasar líneas externas en la pared trasera y perforar la pared sellada. Totalmente inaceptable. Esperar 8 días entre las visitas de los técnicos es un plan de espera que parece estar funcionando. Nunca compraré otro LG. Correré la voz a todo el mundo.

Compré esta gama (GAMA DE DOBLE HORNO LG) nueva en julio de 2017. No es la primera vez que tengo este problema desde la compra de esta gama con los pomos frontales que se encienden al rozarlos accidentalmente. Esta mañana he olido algo a quemado. Al comprobarlo encontré que uno de los mandos de la cocina eléctrica estaba encendido aparentemente por haber rozado con él antes. Había un plato de cristal para hornear encima del quemador que contenía un pastel hecho a principios de la semana. Al tocarla para sacarla del quemador, explotó en pequeños trozos por toda la cocina y los alimentos que la rodeaban. Gracias a Dios nadie resultó herido. Este es un problema importante y debería ser retirado o corregido antes de que alguien resulte gravemente herido.

Compré un refrigerador Lg side by side en 2018 en Home Depot. También compré una garantía extendida para este producto a través de Home Depot. La compañía de garantía extendida es Asurion. Después de 2 años y 1 mes mi refrigerador murió. No se enfriaba. Esto sucedió un domingo. Así que llamé a Lg ese día para descubrir que estaban cerrados. Entonces llamé a mi departamento de garantía extendida. En la primera llamada me pusieron en espera durante 39 minutos... sólo para ser desconectado. Mi segunda llamada, después de otros 40 minutos, hablé con Dwayne ** que me dio un número de reclamación y dijo que una persona de servicio llegaría ese día entre 8-4. No apareció nadie. Esa noche volví a llamar a Asurion. Esta vez hablé con Natasha, que me dio otro número de reclamación y dijo que un técnico llegaría el lunes. No apareció nadie. Entonces llamé directamente a Lg, que me dijo que tardaría entre 5 y 7 días en llegar la fecha de la reparación. Me han dicho que no tienen a nadie en mi zona que acepte su cobertura. Así que ahora estoy sin frigorífico, he perdido toda mi comida y no tengo fecha de reparación. Esta es la peor compañía. No compren sus productos. Estarán desperdiciando su dinero como yo lo hice. Los representantes de LG se encuentran en Filipinas. No les importa ni usted ni yo... el consumidor. Estamos totalmente disgustados con la garantía, el producto y lg. Tengan cuidado... lg no es amigable con los Estados Unidos. Si lo fueran, no tendría que esperar más de una semana para que viniera una persona a repararlo. Me pregunto cuánto tardarán en repararlo. Y no proporcionan un refrigerador para usar mientras tanto. Usted está por su cuenta. ¡¡¡¡Pruebe con otra empresa !!!!

We bought an LG refrigerator because of the size. My wife wanted to go with GE. I convinced her to go with LG. We had multiple issues with the icemaker and then finally within 2 years, the motherboard went bad. It would have cost $500 to fix. We decided to buy a GE for $800 and had not had any issues. I contacted LG saying that their product required multiple repairs and they refused to cover the work. Lastly, we wrote a letter of complaint stating that not only were we disappointed with their product and response, but we have found mounting complaints that were tarnishing their image. Their response was Sorry for your difficulty, but one bad item does not reflect on their image. It does with us. Never buy an LG product. They are garbage.

Purchased an LG refrigerator from Best Buy 2 years ago. Refrigerator stopped working a week and a half ago. LG ran a diagnostic over the phone and determined the compressor went out. LG has a 10 year warranty on their compressors (along with the warranty we purchased) but refused to fix the refrigerator if we didnt pay $298 for a service call and compressor replacement. Despite our push back because of the warranty, LG stated thats how it works and continued to refuse service without up front payment. We regrettably paid the money last week. LG has since then given us the runaround. Customer service and customer resolution is awful. They offer no resolution and not only made it our responsibility to call repair companies from a list they gave us but lied to us twice telling us that each of the repairmen who showed up would have the compressor and fix our refrigerator. So now LG has our money and we are continuing to keep our daughters milk in an ice chest while we have a broken refrigerator. I cannot express in enough detail how horrible LGs customer service is. I am in total shock. Ive never dealt with a more incompetent company than LG. #neverpurchaseagain

LG wt5001c Bad Washer. Purchased in 9/12 at HD with 3 year extended warranty. After 2 yrs I had issue with motherboard. Then 1 year later I had issues with transmission and drive which was replaced. Now 1 year later the tub wont stop filling. I had to replace the LG with a new washer instead. Repairmen mentioned to me that quality control has been slipping from manufacturer due to mass production.

Teníamos un frigorífico Frigidaire de 33 de ancho, lo cambiamos por un modelo LG LRDCS2603S, de nuevo de acero inoxidable, qué gran mejora, es profundo y sigue siendo de 33 de ancho, tan tranquilo, tanto espacio, luces interiores LED blancas y frías. No me arrepiento de nada.

Este es el peor lavavajillas que he tenido en los últimos 3 años. He tenido que desmontarlo y desatascar el tubo de desagüe. He llamado a LG en numerosas ocasiones sin solución. Cuando pueda permitirme uno nuevo, lo cambiaré.

El quitapelusas tiene una pieza final astillada en un lado y la carcasa que lo sostiene también está astillada. La ropa queda atrapada en ambas piezas astilladas y se estira, se desgarra y se rompe dependiendo de la prenda.

Pocos días después de comprar el LMHM2017ST, oímos un ruido chirriante en el plato giratorio cuando está encendido. Unos meses después, los números del teclado táctil dejaron de funcionar uno a uno. Ahora la mayoría de ellos no funcionan. También muchos otros botones no funcionan. Los botones del ventilador y de la luz tampoco funcionan, por lo que estas funciones ya no están disponibles. Además, ha surgido otro problema: el microondas se enciende por sí solo en cuanto se abre la puerta. Así que ahora hay múltiples problemas en una corta duración de uso suave. Llamé al servicio de atención al cliente de LG, pero me ofrecieron enviar a alguien para arreglar estos problemas por un cargo de 185 dólares de impuestos. Sólo dan 60 días de garantía y sólo sobre los servicios realizados. No garantizan nada más. Parece que saben que pueden surgir más problemas en el futuro. Compré este microondas porque tenía buena pinta, pero aparte de eso resultó ser una unidad cutre y cara (más de 500 dólares). No compraré nada de LG en el futuro.

Mi horno LG ha necesitado 2 reparaciones; la placa de circuito en garantía, y ahora el elemento de cocción oculto se estropeó una semana antes de Navidad. Llamé a LG y rápidamente conecté con un representante. Esta fue mi experiencia: Cuatro largos intentos para que me diera el número de serie, etc... Ella continuamente invertido los números (Id decir 486 y arrojar repetir 864 tipo de cosas). Le expliqué que el precalentamiento no alcanzaba su objetivo, y trató de explicarme lo importante que era el precalentamiento para garantizar los mejores resultados de cocción. Le dije que el problema no eran mis habilidades para hornear, sino que el horno no se calentaba. Me dijo que me asegurara de que la fecha en el panel frontal era correcta. Le dije que mi panel no incluía la fecha. Ella tenía la fecha de fabricación equivocada... Decidí llamar a un servicio de reparación local, que llegó el mismo día, y la reparación se hará antes de Navidad, a mitad de precio, realizada por un servicio técnico razonablemente capaz. En resumen, siempre que necesite un nuevo horno, será un Samsung.

It was available in black and in the style I wanted. The size fit our space perfectly. The price was comparable. Our repairman said it was a reliable brand. I like the upper refrigerator and lower freezer with ice maker. Water dispenser inside the refrigerator instead of in the door so there was extra storage in the door. Sturdiness of drawers was a problem. The drawer to the lunch meat tray broke twice. The door didnt always close well even though it appeared closed at the time. Freezer trays could be divided more.

I would like to inform you that I am using LG home appliances past 15 years, like TV, Refrigerator (LG-225BEDG5), Washing machine (T7267TDDLL), Microwave Oven (MH-6340PS), Split AC Inverter Type 1.5 ton etc. I have purchased the Refrigerator in Dec 2012. While defrosting the fridge normally melted water coming into the plastic tray which fitted above the compressor and it will help for cooling the compressor. In this model the compressor is mounted in a IRON RECTANGLE TRAY and water overflows from plastic tray and enters the IRON Rectangle tray and it get RUSTED due to accumulation of water. This will lead to compressor falling down and damages the product.In view of the above, to UP KEEP the GOOD WILL of LG Name and product kindly look into the matter in deserving seriousness. I suggest that present positioning of THE RECTANGLE PLATE BE REVERSED and mount the compressor on that, so that water will not be accumulated in the tray. Normally since this part is coming behind the refrigerator, this defect will not be visible before it is too late. This is only a suggestion for your consideration, myself being a regular customer of LG (Life is Good) brand.

Tengo mi cocina LG desde hace un año. El horno quema constantemente los alimentos en la parte trasera mientras que en la parte delantera ni siquiera se cocinan. La función de convección no parece funcionar correctamente y sólo quema los alimentos más rápidamente. Aunque el horno tarda mucho en precalentarse, cocina los alimentos unos 5 minutos más rápido de lo que pide la receta, así que hay que prestar atención. Creía que la función de limpieza fácil era autolimpiable, ¡pero no lo es! Mi horno está manchado en la parte inferior a pesar de los esfuerzos de todo corazón para limpiar varias veces. Un problema importante de seguridad es que mientras el horno está encendido, el frente metálico de la estufa se calienta mucho y puede quemarte si te apoyas en él mientras cocinas en la estufa y el horno está encendido. Los quemadores de la estufa cocinan todos de forma diferente a la misma temperatura, el frontal izquierdo nunca lleva el agua a ebullición y cualquiera de los otros quemadores tarda una eternidad en llevar el agua a ebullición. La encimera es también difícil de limpiar y no es como mi antigua encimera de cristal. Y por último, una peculiaridad irritante es que el temporizador de la cocina sólo requiere minutos, pero el microondas de la cocina LG requiere minutos y segundos. He invertido esto y he quemado varias cosas. Quiero que me devuelvan mi antigua cocina Whirlpool. Era consistente y funcionaba. No volveré a comprar una cocina LG.

Hemos tenido la cocina de gas LG durante más de dos años. Tenía características que a la esposa le gustaban. Antes de comprarla, leí los comentarios que eran positivos. Con una familia numerosa, utilizamos mucho la cocina. No hemos tenido ningún problema con este producto. Estamos muy satisfechos.

He cocinado debajo del microondas. El vapor y el calor de la cocción y combinados con la cocción en el microondas han desmenuzado el plástico que sujeta el asa inferior. Ahora está pegada con cinta adhesiva. Una puerta nueva cuesta 260 dólares. No me lo puedo permitir. ¿De qué sirve un microondas si no puedes usarlo? ¡¡¡¡Realmente!!!!

My LG fridge isnt even 3 years old. The compressor has gone out 2 times. Not even a month between breaking twice. The matching stove broke 2 days between each other. I will never buy LG again or if their parts are used in another brand. Ill make sure to do my research on my next purchase. Hundreds of dollars lost in food each time. This is ridiculous! LG should be offering consumers their money back. I dont want a fridge that will keep breaking. I want to buy from another company but unfortunately I live paycheck to paycheck and had to save for this garbage.

Purchased an LG Side by Side the year it hit the market in 2016. Ive makes stopped working in 2017. Not a big deal because Ive is cheap and easy to make. In January 2019 I discovered that the refrigerator had completely stopped working. Unit was purchased from HH Gregg which has since closed down, leaving me no option but to contact LG directly. It is now well into April - 3 compressors and multiple technicians later - unit still does not work. The latest compressor was put in 2.5 weeks ago. The technician told LG techs that day that the unit was beyond repair and needed to be replaced as a lemon. LGs solution was to schedule the same tech to come back to my home on 4/16 with no new parts of instructions. On top of losing enough groceries to feed our family of six, now we have to added expense of a rented refrigerator. The useless unit is taking up the majority of my dining room. Calling their consumer line is a joke since all you get is a call center with absolutely no knowledge or authority. Do not, I repeat, DO NOT give these people your money. They have absolutely no interest in repeat business so they are perfectly willing to sell you defective products with complete disregard.

Think twice before you buy a LG refrigerator. The compressor on mine failed just past a year of use. LG repair people were less than helpful but they finally agreed to pay for new compressor but we were on the hook for labor because we had not purchased extended warranty. My granddaughter purchased a LG refrigerator just after ours. Her compressor failed just after a year. She did purchase the extended warranty but has now been waiting eight weeks for repair with no end in sight. Repair people do not want to do business with LG because it takes months and months for them to be paid/reimbursed by LG.

After 1-1/2 years my $4000 refrigerator broke, compressor! Thats not the worst part. There is not a technician in my area. I am a single parent and have been without a fridge for 3 weeks now being promised someone will call me. I have used all my money to feed my 3 kids because you can not buy groceries. We have been buying fast food. I had just spent $400 on groceries when it broke! No one at Lowes ever told me there was no one in my area that would be able to service this fridge! If it can not be serviced in this area why sell it in this area!!! I will never ever buy another LG product again! BUYERS BEWARE!!!

The top loading LG Smart Drive was purchased when we moved to a new home. We have had nothing but problems ever since. It becomes unbalanced frequently. When it becomes unbalanced, it adds more water in an attempt to swish the clothes to regain balance. Waste!!! This washer is unbalanced more than it is in balance. Sometimes it takes 2 days to wash a load of clothes. Ridiculous. In addition, I am never able to wash a small load - EVER. A small load in this machine is like a free ticket straight to unbalanced status. On top of this fun, my clothes are frequently knotted and twisted so badly that I have to untangle and untie my clothes prior to putting them in the dryer. I WILL NEVER BUY FROM LG AGAIN! EVER!!!

Four weeks ago, my LFX25960SW LG Refrigerator displayed an ER dH error code on the front door panel. All of my food was warm and the fridge was not cooling. I called LG (what a circle jerk) and was referred to A&E Service. I called and was told that I would have to wait a week for someone to come out. He came out and said that it was the bimetal heater, which he doesnt carry in his truck and would have to be ordered. It was shipped to my house in 4 days. I had to wait another week for the serviceman to come back. He took off the old one and put the new one in, but when my husband checked the part he took off, it was working. The serviceman said that it might be the circuit board, and that he would order it. A few hours after he left, the error code came back and the fridge was warm again.I wasnt confident that the part was ordered, so I called LG myself to order it and found out that the serviceman hadnt ordered the part. It came 5 days later but we had to wait another week for the serviceman to come back. He put in the new circuit board but within 5 hours after he left, the error code was back and the fridge was warm again. Luckily, we had a small fridge in the garage; but it was getting pretty annoying humping bags of food back and forth. I just called LG again today and was told that they would call A&E and look into the matter, and call me back. As of yet, there has been no phone calls. I guess its going to be another day of waiting for the phone to ring. The time Ive wasted on the phone with LG and A&E and on waiting for the repairman have been very frustrating, and my fridge still doesnt work.I live in Missouri and actually called a repairman I know in Chicago. He told me that he doesnt even work on LG because you cant get parts and theyre nothing but junk. I wish I had known before I bought this high priced piece of crap. I will never buy an LG product again. They do not stand behind their product. Once its bought, youre on your own.

I purchased LG Dryer 7.4 cu ft. Electric in White Model # DLE3170W May 10, 2015 from The Home Depot in a computer. The dryer was delivered on May 13, 2015. 2 weeks later problem start. Lint catcher is distorted and right side is raising up during the time when the dryer is working. Then is catching clothes or anything that is in dryer and tearing or creating a ball. The normal time that should be in a drying time 1 hour and 7 minutes is 2 hours and the clothes look like they exit from the snake throat. I would never buy this machine if I know what this product is doing. I hope LG will take the responsibility for it.

LG estufa de gas lrg30357st - Compramos estufa 2010. Las perillas se rompieron una por una. Utilizamos alicates para encender esta estufa de $ 1600. Hemos tenido muchos casos antes de usar los alicates donde la casa se ha llenado de gas ... He llamado a LG varias veces pero quieren $85 cada uno y lo que leemos es que siguen agrietándose y no funcionan. 85$ x 5 es mucho dinero. No puedo creer que asuntos del consumidor no haya llevado este grave problema al siguiente nivel.

Mi lavavajillas LG me ha proporcionado una vajilla y cristalería muy limpia. El ciclo que ejecuto es muy silencioso y como lavado rápido, dura 78 minutos para lavar y secar. En los últimos 5 años me ha dado un servicio excelente.

Hace poco compramos la lavadora LG de carga frontal. Al cabo de tres meses se nos inundó el piso. Gastamos miles de dólares en la eliminación del agua. Al buscar en Internet vimos que muchos otros clientes de LG tenían el mismo problema con esta lavadora. El servicio de atención al cliente de LG fue horrible, grosero y no nos ayudó en absoluto. Apenas les importaban sus clientes. Después de estar en espera durante horas me dijeron que alguien se pondría en contacto con nosotros en 5 días laborables. Básicamente hemos perdido miles de dólares y vamos a reciclar la máquina, ya que no queremos venderla y que esto le ocurra a otra persona. Es esencialmente inviable y todavía en garantía. Vaya usted a saber... Mi puntuación en esta lavadora es un -5.

Mi refrigerador y congelador LG de puerta francesa dejó de enfriar después de 7 años sin problemas. Llamé al departamento de reparaciones de LG el (4,14) y me citaron con un técnico certificado de LG. El técnico (Héctor) llegó a mi casa a tiempo el (04,17), y arregló mi nevera muy profesionalmente. El coste total de la reparación fue razonable, ya que no me cobraron un compresor nuevo (el antiguo tenía 10 años de garantía). Actualmente, (04,26), mi nevera funciona sin problemas. Al principio dudé en pagar el coste inicial, pero hasta ahora ha merecido la pena. Estoy cruzando los dedos :-)

I have a front load washer. I have no trouble with this machine, it�€�s easy to use, adjustable temperature controls which I like. Adjustable spin controls, excellent in spinning out, almost dry when I put them in the dryer, cuts drying time a lot. Takes only 20 to 30 min to dry large load. Impressive. Only one thing it has an extra water button for all cycles except for the speed wash cycle. Wish it had that. Regular wash is long which I don�€�t like. But washes great.

Bought a Kenmore french door SS fridge for my son less than 4 years ago. Its made by LG. A week ago it stopped working. Had an ex-LG service rep, now an independent repairman, come out to fix it. He made 5 trips. Each time thinking it was a different circuit board after talking with the LG tech department. In the end, he determined it was the compressor that had failed. Most folks Ive talked to said its not worth fixing, just buy a new fridge. From this site, it seems that this is a fairly common problem, and that LG makes a deficient product. Every other fridge Ive owned (and I have 5 rental properties in addition to our own home) have lasted just about forever. Lesson: stay away from LG products!

I had my washer serviced many times. Its waste of money, energy and, water too. Some days it take hours for loads to be washed. Im not joking. LG customer service sucks big time!!! I read all the complaints and mine has all the same issue as everyones washer. The washers are a LEMON!!! And no class action lawsuit? Someone must be in bed with LG...

Actualizado el 04,01,2020: Por favor, ¿podría alguien ponerse en contacto conmigo desde LG? Envió un reparador muy amable en febrero. Dijo que el lavavajillas no estaba nivelado y lo niveló. Ahora, lo ponemos a lavar una carga, suena música después de unos 3 minutos y se apaga. Volvemos a ponerlo, y lo mismo. Lo programamos de nuevo y puede o no seguir lavando. Anoche lo programamos DOS veces antes de retirarnos y esta mañana está sucio. 1- Cuando informé de este problema después de la reparación, no hubo respuesta. 2- Las vainas del lavavajillas son caras para empezar, pero más caras cuando hay que volver a lavar las cargas. ¿Podrían concertar una cita con el reparador? Por favor, revisión original: Nos dedicamos a la construcción de viviendas, así que no es que compremos electrodomésticos cada 25 años. LG nos ha dejado muy decepcionados. Lavavajillas: ¿3 horas y 45 minutos para un ciclo de lavado? El ciclo estándar no hace un trabajo decente a menos que esté medio vacío e incluso entonces acabamos lavando a mano. Si no nos costara un brazo y una pierna, golpearía el frente y lo tiraría a la acera: Los cajones consisten en alta andamp plástico; bajos. Líquidos andamp; migas se atascan y no hay manera de salir. Vergonzoso hasta el punto de que nos encogemos cuando alguien fuera de la familia abrir las puertas. Máquina de hielo es patético, hace alrededor de 1,2 cuartos de galón de hielo. La cocina: Las rejillas de ventilación están orientadas hacia los quemadores, así que cuando el horno está encendido y tenemos ollas o sartenes en los quemadores cocinando, la cabeza del horno golpea las ollas. Tan caliente que un par de manos se han quemado. Tuve que comprar las medias manoplas de silicona para mantenerlas en las asas y evitar lesiones. Los viejos Whirlpools de mi madre son mucho mejores. No sólo es una decepción, sino que sentimos que hemos desperdiciado unos cuantos miles de dólares :-(

La compañía LG no cumplió con ningún retiro del mercado para el panel de control que se suponía que estaba bajo un retiro porque tenía dos años de antigüedad. Los representantes de LG se esforzaron mucho para garantizar que no recibiría ninguna ayuda, ya sea para que repararan el horno, me enviaran la pieza o me proporcionaran asistencia técnica. No hay muchas piezas que puedan salir mal pero sí caras si te equivocas. La pieza retirada era el panel de control (tablero) pero hay dos en cuestión. Uno por $60.00 el otro por $170.00.

Mi gama LG modelo Lre3021st se rompió a 1 año 1 mes de edad y mi puerta de la máquina de hielo del refrigerador LG se rompió sobre la misma edad. Supongo que estoy fuera del negocio de LG. Basura barata. Mi lavavajillas, microondas y horno tostador, no LG - no roto todavía ...

La lavadora ha aguantado bien durante 6 años y sólo ha necesitado pequeñas reparaciones. Como descubrimos, hay que limpiar regularmente el filtro de desagüe, pero es fácilmente accesible desde la parte delantera de la máquina. La lavadora que tenemos no es muy resistente pero es perfecta para mi mujer y para mí ahora que los niños están fuera de casa. Volveremos a comprar LG cuando necesitemos una nueva.

We purchased an LG top load washer and dryer set on 1/25/2012. It just completely stopped working mid-cycle yesterday, 08/06/2012, locking both pairs of my sons shoes in there. Today is the first day of school and he had to borrow a friends pair of shoes. But it gets worse when I called LG when this happened. She gave me numbers of two service people in my area, or so she thought. I called them both and they do not service my area. There is no one that services my area. I called LG back, they said they would call me back when they get a resolution and that could take 5-6 business days. I have 2 pairs of $100.00 shoes in a washer and cannot get them out. By the time I do get them out, they will probably be ruined. I should not be experiencing this problem with what I consider a brand new washer and dryer. I have 3 children and another due in 6 weeks, and my raging hormones are raging!

LG True Balance HE Top Loader Model # WT487OC - Unless I wash a lg load mach will become unbalanced. A slight shift in weight will cause this. Not sure the purpose of this feature use to the mach would vibrate really loud if load was unbalanced. Now it will not even finish the cycle. Beware!

The LG Refrigerator that I have now was already in the house when I purchased it. The compressor completely went out and we were without a refrigerator for a little bit. On the manual, theres an LG number to call for warranty, and the labor and parts were covered. It took LG about a week to fix the refrigerator. The reps came out and replaced a part. Then, they discarded another part and they had to order that. We had to wait a few days for that to come in. It has no issues now that it has been taken care of.

Just want to chime in here... I just googled I hate my LG refrigerator and am shocked to see so many people PUT OUT, financially, time-wise, logistically... for these EXPENSIVE refrigerators! I had a perfectly good ole side-by-side Whirlpool. Didnt like the freezer, too narrow, couldnt even fit a frozen pizza without taking it out of the box... you probably all know what Im talking about. So my husband buys me this (visually) great-looking LG French door fridge, Christmas last year. 28.8 cubic feet, white and sassy. Pattys in love! Supposedly $3000 but on sale for $1800 at Brandsmart. Still a pretty penny, and I added a 5-year warranty.Last month I was clearing dishes and walked into my kitchen and wiped out in a puddle of water, everything flew everywhere, I landed on my knee... awesome bruise! Lucky I didnt break my neck or cut myself on the wine glasses I was carrying that went crashing to the floor. Angry much? How do I summarize this quickly? Cant! It took two weeks, scads of phone calls (of course ALL calls are taken by someone in Asia and the voice recognition software doesnt recognize the word refrigerator more than half the time and there are no options to actually press a number button)... I lost most of my food, lived out of a cooler, constantly buying ice... when the local fridge repairman came he was GREAT but said it needed a new computer panel. Fine. 3 days later, computer panel installed, fridge working again. More phone calls, claim filed, fought for $150 food reimbursement.STORY OVER? NO! Its happened AGAIN! Puddles on the floor, melted frozen goods... and I am... well, Ill just be nice and say upset! Of course LG is SO SORRY, MAAM... we can get someone over there in 3 days! I must confess to yelling NO WAY! and today (its Monday 10/22 & the fridge started plotzing on Saturday) my friendly repairman came a day early because I WHINED on the phone this morning to them.NOW I NEED A COMPRESSOR! Back to cleaning out freezer and fridge, living out of a cooler and trips to get ice. Should have one in 2-3 days. Somehow this doesnt ease my mind. Ive declared to LG Im telling everyone I know to never buy LG appliances! They dont seem to care... probably because theyre safely 5000 miles away from me! ;o) Enough said? Thank God I bought the warranty because nothing out of pocket yet. I might go ballistic if I have to pay anything for my 10 month old fridge. Looks arent everything! Sorry I broke up with you, Whirlpool! Good luck, everyone! Thanks for reading my novel!

I wouldnt recommend anyone buy an LG product after what my husband & I have been through. We bought the refrigerator in 2007 and have probably had Sears out to work on it at least 12 times. We kept paying for the repair agreement because it became obvious very quickly that it was a LEMON! We have had the motor go out once and lost all the food in it. They have replaced the side of the door with the dispenser on it once...the motherboard 7 times. We lost all the food in it again a few months ago. Today was the third time in three weeks they have come out and arent sure what the problem is. It just stops running and you have to unplug it, wait a few minutes and plug it back in. LG always tells the technician to replace something on it and it never works. Today they said to put on another door & a new power cord. We have stopped storing meat in the freezer because we are afraid the refrigerator will break down again and we will lose it all. We store it in the 30 year old refrigerator in our basement that has never had to be worked on! We paid a lot of money for this refrigerator and could have bought at least one more with all the money we have paid in repair agreements. There should be no question that we should get a new refrigerator. But they dont want to do that because now its old! They spend more money fixing this than they would giving us a replacement. It makes no sense at all! If you are looking for a new refrigerator I suggest you steer clear of LG. I wont own anything again with LG on it!

French door fridge rusting after 18 months and I have no ice maker! Follow cleaning instructions and I see little rust dots coming up everywhere...if I stand back its beautiful. So disappointed in it...soon to be a garage fridge I guess. Sad as I have bought a few LG fridges in past but this turns me right off them. KitchenAid maybe for next fridge...have to start saving pennies again.

Me quejo de un horno LG que compré en julio de 2014. El acabado azul en el interior del horno se está desprendiendo, el representante del cliente para LG dijo que esto era un problema cosmético y la compañía LG no garantiza este problema. Este es un problema cuando la empresa estaba horneando el esmalte al producto y no se hizo correctamente. Esto no es responsabilidad del consumidor. Cuando compré el producto me dijeron que tenía garantía en cada parte del horno por 5 años porque compré la garantía extendida. Voy a abogar por decirle a la gente que NO compre productos LG a menos que resuelvan este problema.

Nuestra secadora se averió durante un funcionamiento y no volvió a encenderse. Comprobé el disyuntor y el enchufe, y al no poder volver a encender la unidad, hice una solicitud de servicio a LG. Durante el último mes no he experimentado más que frustración y decepción por parte del servicio de atención al cliente de LG. Me han dado información inexacta, me han dicho repetidamente que espere una llamada o un correo electrónico sobre el estado del servicio, pero la única comunicación que he tenido con LG es cuando he iniciado el contacto. Tenga en cuenta que debido a que tengo dos hijos, uno de los cuales todavía está fuera de la escuela debido a la pandemia, las únicas veces que puedo llamar cuando el número 800 está operando es en W y F cuando estoy viajando a, de días en el sitio en mi trabajo. A continuación se detalla mi experiencia: Jueves 4,15. La secadora se rompe durante el funcionamiento. Comprobación del fusible, de la línea de alimentación, reajuste según las instrucciones del fabricante. Viernes 4,16. Envío de un ticket a través de la página web de LG describiendo el problema. V 4,17. Recibo una respuesta por correo electrónico de la página web en la que se me indica que realice la resolución de problemas que ya había completado antes de enviar el ticket a la página web. Llamé al número 800 de LG para solicitar la reparación. Me dijeron que me responderían en 24-48 horas para que un técnico de LG me atendiera. Tu 4,20. Llamo a LG porque no me han devuelto la llamada. Me informan de que no han podido encontrar un técnico local, y que mi solicitud se ha remitido al equipo de servicios regionales. Vi 4,23. Llamo a LG para que me informen de la situación. El representante me informa de que tienen 5 días laborables para encontrar un técnico local autorizado, pero que si no pueden en 5 días, puedo obtener una autorización de sustitución. W 4,28. Vuelvo a llamar a LG para solicitar una autorización de sustitución. Me dicen que tengo que esperar 48 horas más para la actualización. Llamo para que me actualicen el estado. El representante me dice que la información que recibí el 4,23 sobre la sustitución es incorrecta y que los servicios regionales siguen buscando la reparación. Solicito la transferencia a los servicios ejecutivos. La llamada se corta a mitad de camino. Intento volver a llamar, pero la línea de servicio está cerrada por el día. Me decepciona especialmente que la persona de los servicios ejecutivos con la que estaba hablando no me devuelva la llamada, porque lo primero que me pidió fue mi número de teléfono, por si se desconectaba.W 5,5. Llamar a LG; solicitar la transferencia inmediata a los servicios ejecutivos. El representante me informa secamente de que tienen cientos de miles de técnicos, pero ninguno en nuestra zona. Además, que LG tiene 30 días desde mi llamada inicial para localizar servicios de reparación, por lo que todavía no tengo derecho a una secadora de sustitución. Sin embargo, me proporciona la información de contacto de un proveedor de servicios autorizado en American Canyon. Me pongo en contacto con dicho proveedor de servicios, Linet Electronics. El técnico de Linet me dice que sí, que dan servicio a nuestro modelo de secadora, y que dan servicio a nuestra ciudad (a 35 millas de distancia), y que sí tiene disponibilidad. Me aconseja que no lo contrate directamente para las reparaciones en garantía, porque entonces tendré que solicitar el reembolso de la reparación a LG.W 5,12. Llamo a LG y le pido que contrate a Linet Electronics para que repare nuestra secadora. Proporciono el número de teléfono, pero el representante insiste en que debo proporcionar también el correo electrónico y la dirección postal. Deberían tener esta información, ya que obtuve el número de teléfono de su sistema de servicio autorizado, lo cual es exasperante. Vuelvo a llamar una vez que tengo el correo electrónico y la dirección postal. El nuevo representante llama a Linet, pero Linet quiere un extra de 225 dólares para hacer la llamada de servicio, por lo que LG no autoriza el servicio (esto me parece absurdo, ya que reemplazar la unidad directamente, o proporcionarme un reembolso, sin duda costará más que la llamada de servicio con un recargo). Me dicen que el servicio regional tiene 2 oportunidades para encontrar a alguien en nuestra zona antes de que podamos optar a la sustitución, pero aparentemente no ha hecho nada desde mi primera escalada en 4,20 (hace 15 días hábiles). El representante me promete que me llamarán en 24-48 horas para hablar de la sustitución en garantía. Le digo que tengo muchas dudas al respecto, ya que no he recibido ninguna actualización, ni por teléfono ni por correo electrónico, en ningún momento hasta ahora. Que mi único contacto con LG ha sido el que yo he iniciado. Tom 5,13. Para mi sorpresa, Jacob, el representante con el que hablé el 5,12, me devuelve la llamada para informarme de que aún no se ha hecho nada con respecto a mi solicitud de sustitución. Promete llamarme en 24 horas. F 5,14. No me devuelve la llamada Jacob. El lunes se cumplen 30 días desde que se rompió mi secadora. Llamaré a LG y exigiré que me envíen una secadora de repuesto, aunque no confío en que cumplan con sus obligaciones de garantía en este momento.

I bought an LG fridge in July 2007. It keeps making loud rattling noise which sounds like a fan. The repairman came out this morning and said it needs a new evaporator and blade to the tune of $260. This fridge is only 4 years old and we paid $800, got it! I am disgusted.

Updated on 09/09/2021: Earlier this week, I submitted a review about my 2015 LG electric dryer. Today, after 25 minutes of trying screw extractors and the rubber band trick, an LG approved appliance repairman was able remove the front panel to determine the cause of non-heating heat element. Turns out that that there was an electric wire fire near back left side of dryer. A green wire which allows power to the heating element melted, sparked, and melted part of the neutral white wire next to it and there is black soot on the dryer lid. This could have burned down my home with my family in it! Now, have to have an electrician cut off the burnt part of the wire. But, this could happen again.Original Review: In 2015, I purchased a new washer front loading set, only to have to exchange the dryer for top loading model because front load models silicone collar would stink after each load even though I disinfected it after every load. The dryer has been great, but the heating element or thermostat died this August 2021. Worst of all, the dryer cannot be serviced because the factory installed door panel screws were over tightened. The screw heads cannot be drilled into to remove the screws to replace early expired parts. The dryer is now a nothing but a huge paper weight! Do not buy LG dryers. Contacting residential customer support almost impossible. I will be contacting the media should LG not make this right.

In a nut shell, LG is designing washing machines that are designed strictly to garner a low Energy Star rating and they dont function as a consumer has every right to expect them to. Main example: set washer to cotton/ normal. Choose hot wash. What I end up with is an 84-degree water in the tub when the hot water heater at 120 degrees is only 2 feet away. I know for certain that it is engineered to pull cold water in with the hot as it fills the tub. Set on hot wash, you cannot even defeat the machine by turning off the cold water. It stops and wont run until you turn it back on. The main factor, I come to find out, in a washing machine�€�s total energy used includes the energy it takes to heat the water it uses. If the hot cycle uses less hot water from the tank, and the warm cycle is not warm, the overall energy consumption is low. It gets a great Energy Star rating. But then what the consumer end up with for their 620 dollars in this case is a washing machine that is designed to be a bad washing machine.But I think you see the point that the consumer has the right to expect that when they want to wash hot, they get hot, want warm, and get warm and so on. And the washer without a doubt under-performs because of it. It also wont get clothes clean unless you choose water plus. The manual states: Use this option for superior results.�€� But, of course, we know when being tested for Energy Star, they are not using water plus. Clearly, LG is marketing an Energy Star rating, not a washing machine. They have with purpose designed a machine to be marketable and deceived the buyer into believing the machine works as effectively as other machines with worse Energy Star numbers.I have been to the wall with LG over this. After five service calls and an LG service man and an independent one, they say they hear the same complaint all the time. When asking the service technician and at every level of customer service, including what they call executive services, why it pulls cold water into the hot cycle, their answer is that it�€�s designed that way and that�€�s just the way it is. A description read to me by Valerie in executive services about how the hot cycle works was a blatant, probable lie. I�€�m going to try and get it in writing or get it to read it to me again and record it. She, of course, could do nothing but deflect questions about why water ends up at 84 degrees in the tub with 120 degrees in the hot water tank.When I told her I was absolutely not satisfied with her answers and ask to talk to someone else, I was told in 2 different calls on the matter that she was the final authority and that was the end of what LG would have to say about it. I would think that proving a machine was designed around the Energy Star rating for marketing purposes without regard for the resulting machine actually qualifying as a washing machine would make a good class action. And this low energy consumption design is across the board on the LG machine.Narrow it down to machines of similar tub size as my WM2140C and you can clearly see the absurdly low yearly energy use numbers. Washing machines are not rocket science. There is no magic in their motors or circuits to have the actual machine use dramatically less energy than its competitors. The savings is coming completely from it using less hot water and that of course is not something in any sales literature or the manual. I have the right to expect something marketed as a washing machine to allow me to wash whites and other things I decide that need hot water in actual hot water. By the way, the warm cycle is 58 degrees. In whose world is 84 degrees hot and 58 degrees warm?The machine is 10 months old and still under warranty until mid-May. I perceived the hot water difference early on, but didn�€�t initially complain about it because I gave the benefit of the doubt as to whether it would function at those temperatures, which I now see clearly that it does not. Then, it took months of service calls to solve other problems with the machine. Pressure sensor problems would continually shut the machine down mid cycle. Turning the machine off and back on cleared the code, but you�€�d have to start the cycle over again and hope it worked. It became a real problem to go to the basement expecting the machine to be done only to find it shut down. They replaced the same pressure sensor 3 times and it still had the problem. Finally, they replaced it again along with the whole wiring loom and the main electronic board before it worked. Then, I was back to the temp issue. I had no reason to think that manufacturers could play these kinds of games with the Energy Star rating. I bought the machine based largely on the perception that LG was a reputable manufacturer because I was very happy with an LG HD TV I bought 4 years before.

We purchased the LG French door refrigerator LFXS29626 in December 2016. After approximately 18 months of use, this virtually new refrigerator, stopped cooling and required a replacement compressor at a cost of $850. The technician doing the repair said that he is seeing many other �€�new�€� LGs with same problem. I can�€�t tell you how dissatisfied we are with this product and I hope there is a recall/reimbursements for the cost of repair. This is wrong!

My repairman ordered part# AEB73764502 for my refrigerator Model# LFX28979ST/00 3 weeks ago and he is being told its still another 3 weeks before it comes in. This is completely unacceptable service on LGs part. I will probably be forced to buy a new refrigerator (it wont be LG again) as the current one gets warmer with each passing day and the danger exists of food spoiling and I cant wait another 3-4 weeks for a part.

Me encantan los productos LG. El microondas funciona y se ve muy bien. Pero no entiendo por qué tienen que cobrar tanto dinero por ellos. Yo no recomendaría comprar un producto LG de inmediato cuando sale al mercado. Espere a que salgan a la venta. Te alegrarás de haberlo hecho.

I bought an LG Refrig/Freezer side by side unit in 2013. Within four months, the doors stopped sealing causing all food inside to spoil while I was out of town. Not covered by warranty, spent over $200 to have it repaired. Repair seal was no better which resulted in a second spoilage and waste of hundreds of dollars of food. Spent another $200 - all this within a year. I bought LG because they were supposedly good. I have learned the hard way. This is far from the truth. This morning my refrigerator was dead at the age of 31 months. After calling support number I was told to hire a technician. Instead I have emptied it out and am pushing it out to the curb where it belongs - in a trash dump. Bottom line is LG refrigerators are LEMONS. Do yourself a favor and NEVER EVER BUY ONE.

Already had the repairman here once before the warranty expired. Now warranty is expired, and the machine is still not performing well. Takes 3 hours for one load of wash. It was the most expensive washer in Home Depot when I bought it about 2 years ago. Ill never buy another LG product.

Tuve una lavadora LG de carga frontal durante seis años y el rodamiento empezó a salirse y había que cambiarlo. Llamé a LG y me vendieron una garantía para solucionar el problema. Una semana más tarde me contactaron de una tienda local de electrodomésticos, quienes vinieron y miraron mi máquina. Me dijeron que sí, que era un problema de cojinetes, pero que no estaban seguros de que LG autorizara la reparación, a pesar de que yo había llamado a LG y había solicitado específicamente la sustitución del cojinete y de que habían escuchado la máquina en funcionamiento y estaban de acuerdo en que era un problema de cojinetes. El técnico de reparación les llamó y accedieron a reparar mi máquina. Pidió las piezas y dos semanas más tarde se presentó para hacer la reparación. Trabajó en mi máquina durante unas tres horas y finalmente hizo el trabajo. Después de que él había vuelto a montar mi máquina él dijo que sería una buena idea funcionar un ciclo para cerciorarse de que era todo limpiado hacia fuera después de la reparación. Sin que yo hiciera nada, puso en marcha la máquina, que parecía funcionar correctamente. Se fue y unos minutos más tarde me fui a una cita. Cuando volví, unos 20 minutos más tarde, la puerta de la máquina estaba abierta de un golpe, la papelera junto a la máquina estaba volcada y había agua por todo el suelo. Llamé al técnico y volvió al cabo de una hora y revisó la máquina, pero la cuba, la de plástico que rodea a la de acero, tenía una grieta y vibraba tan violentamente dentro del armario de la máquina que rompió el compartimento de la resistencia y expulsó agua por todo el interior de la máquina y los componentes electrónicos. Llamé a LG para preguntar qué hacer ahora y básicamente dicen que no cubrirán esta reparación porque no debería haber dejado la casa con la lavadora funcionando sin vigilancia. ** No puedo creer que una empresa le diga semejante tontería a un cliente que se puso en contacto con su departamento de reparaciones, adquirió la garantía ampliada que recomiendan y recurrió a su técnico de reparaciones certificado. Y tenga en cuenta que fue el técnico quien al final de la reparación dijo que sería una buena idea ejecutar un ciclo vacío para limpiar todo fuera de la lavadora. Y no dijo que había que quedarse en casa con la lavadora. Y me imagino que casi todo el mundo ha lavado ropa y ha salido de casa con la lavadora en marcha.Creo que LG ha demostrado un servicio al cliente increíblemente pobre y mala conducta corporativa con la forma en que están abusando de la gente con su garantía sin valor. Estoy considerando la posibilidad de emprender acciones legales, y posiblemente una demanda colectiva para ver a cuántas otras personas han tratado de esta manera. Si usted ha sido tratado de esta manera, por favor llámeme y deje un mensaje en **. Deje su información de contacto y cuénteme su experiencia de pesadilla con la garantía de LG. Nadie debería ser tratado tan mal como yo lo fui... Básicamente enviaron a un técnico a mi casa que destruyó completamente mi lavadora en un intento de repararla que obviamente salió mal, y ahora LG me culpa a mí. Ridículo. Indignante. No se debería permitir a nadie hacer negocios de esta manera. También me pondré en contacto con uno de nuestros afiliados locales de televisión que hace historias sobre problemas como este y ver si quieren recoger esto. Estoy cabreada e imagino que hay mucha gente como yo.

I purchase this washer 3 months ago and it started displaying an LE error code every time I would try and wash a load. I experience balancing issues within 1 month of having this product. DO NOT BUY ANY LG PRODUCT. Their customer service department is horrible. NO RESPECT OR EMPATHY FOR THE CUSTOMER. I dont understand how LG is still in business.

El 6 de septiembre de 2020 nos dimos cuenta de que los alimentos del congelador estaban blandos y el frigorífico soplaba aire bastante caliente. Siguiendo las instrucciones, limpiamos la parte trasera del frigorífico para eliminar el polvo inmediatamente. No hubo ninguna mejora. Desenchufamos para ver si se reiniciaba. No hubo mejora. Probamos desde la placa base. No hay mejora. Nos pusimos en contacto con LG y nos informaron de que está fuera de la garantía que no será cubierto, pero la lista aprobada de proveedor de servicios en la zona tal vez pueda ayudarnos si piden piezas de LG directamente. Nadie está dispuesto a venir a reparar con piezas de LG.

LG se encargó de la reparación del compresor lineal y la placa de circuito impreso defectuosos. Aunque sólo ha pasado un día desde la reparación, el frigorífico vuelve a enfriar. Seguimos sin los alimentos perdidos y, mientras tanto, tuvimos que comprar un pequeño frigorífico para salvar algunos artículos y para nuestros productos básicos mientras esperábamos.

No conocía este sitio cuando compramos nuestros productos LG, la cocina eléctrica de doble horno independiente, el frigorífico de puerta francesa y la lavadora y secadora. Tuvimos el microondas pero lo devolvimos enseguida porque estaba muy oscuro por dentro y la luz era muy tenue. Compré un microondas KitchenAid y anteriormente un lavavajillas. Tengo un problema con la función de autolimpieza del horno. He asado filetes en la función de asado rápido. Adivina qué cuando usas esta función, la grasa salpica dentro del horno. Después de cocinar los filetes limpié el horno pero el suelo del horno delante de la puerta no se limpió. Parecía muy cocido y no se podía limpiar en absoluto. Tengo el horno de esmalte azul. No toqué esta zona, porque tenía miedo de anular la garantía, así que llamé al departamento de garantía ejecutiva. Hablé con Wendy y me dijo que deberían poder programar una cita para el viernes. Esperé la llamada pero no llegó ninguna, así que asumimos que aparecerían el viernes. Volví a llamar y Wendy dijo que su ordenador no funcionaba, pero nos respondieron para programar una cita para el viernes siguiente. El reparador dijo que tampoco debería haber hecho eso. Llamé al departamento técnico y le dijeron a mi marido que pusiera toallas de papel húmedas sobre la zona y que utilizara la función de limpieza fácil. No se eliminó la suciedad de la cocina, por lo que nos dijeron que no se podía garantizar. Estaba tan enfadada... Llamé y hablé con Brenda ** y me dijo que no necesitaba tener una actitud con ella. Le expliqué que puedo cocinar en el horno y que la comida salpicará (ella dijo que las salpicaduras no están cubiertas por la garantía). El horno tiene una función de autolimpieza y, por supuesto, LG espera que la comida salpique, ¿por qué si no tendría una función de autolimpieza? Espero que funcione y no tener que limpiarlo primero antes de usar la función de autolimpieza. Le dije a la representante que creía que era un problema de sellado y que no se calentaba lo suficiente en esa zona en particular para limpiar la comida. Ella iba a comprobarlo con su técnico y me envió un correo electrónico diciendo que no estaba cubierto por la garantía. Le respondí que era inaceptable. Quería el número de los directores generales y me dirigía a la Oficina de Buenas Prácticas Comerciales y a la Oficina del Fiscal General. No me rendiré. Sé que quieren que lo haga porque nuestra garantía está a punto de expirar y si me dan largas, no tendrán que ocuparse de ello. Ahora sólo tengo que averiguar cómo ponerse en contacto con él, pero estoy presentando una queja con ambas agencias. No conocía este sitio antes de comprar nuestros productos.

LG Tromm WM0642HW - I purchased my washing machine and dryer in June 2007. Today I was told the washing machine was not repairable. This washing machine has been a total disappointment. My clothes never smelled clean. The machine stunk always. There were times I had to wash the clothes twice to get them clean. The wash cycle was at least an hour long. I am really not sure how that conserves energy. I expected the quality of this machine to be top notch. For me it was not. If I knew I was going to have to buy a new machine in a little over 7 years, I certainly would not have paid for the top of the line machine like I thought I was getting.

I have lodged my complaint No. ** on LG toll free number as of 10/30/2012 regarding the sudden burn out on my refrigerator model GL195NM4. Accordingly, company representative Mr. ** came to my residence on 11/01/2012 to study the case and advised me to send photograph of burnt fridge along with bill copy. The same has been sent by e-mail on 11/02/2012 and receipt was confirmed by your representative Mr. **. While continuously following up with them, they are saying that the company will reply within 25-30 days which is too late. Sir, all the customers were expecting good services after sales but in this case, I regret to say that a company like LG is hopeless because until today, I did not hear any positive response from them. Im really confused whether I have to say LG products are good or worst.

We made it 4 years with our LG refrigerator, purchased at Lowes. Everything was fine except that it wasnt cooling. Every single thing was fine except the air was blowing warm. No other problems. It was as if it just needed coolant. We have now been without a refrigerator for 10 days and almost every part has been replaced including the compressor, dryer, refrigerant, and other miscellaneous parts. Today we learned that they have to order a circuit board. The repair technician has no sense of urgency and seems totally clueless. We called LG Service to let them know what was happening and they had all the records of our 3 repair visits in the last 10 days but were totally unsympathetic and said that we are stuck until the repair guy can fix it. We bought the annual service agreement for $465 and expect better service for that kind of money. We have lost hundreds of dollars of food and are living out of a cooler. I love LG products but I will never buy another one because the service is the worst we have ever experienced. The only positive thing I can say is that he has used a freaking blow torch on every visit and hasnt damaged our hardwood floors...YET.

Weve replaced all the shelves and drawers and they are again broken. Cheap plastic parts and very expensive. Stainless skin is very thin and dents easily. I will never buy another LG appliance.

I have an LG fridge model LTC223505ST that has been a problem since the year after I bought it. I have had LG repairmen come out 4 times, twice in the last two months and there is still ice build up under the crisper and in the freezer. My husband slipped and almost fell in the kitchen because water had leaked from the fridge all over the floor. Ive told customer service that I have a lemon but they dont seem to care. And I hear that LG doesnt like to replace their models that dont work. They are the worst appliance company and I will never buy another LG. Customers matter, too bad they dont know it.

Esta mañana he intentado limpiar el over. Empecé con el procedimiento de limpieza fácil. Todavía quedaban manchas, así que usé limpiador de hornos de Smart andamp; Final. He seguido las instrucciones de la lata, pero todos los lugares en los que he rociado el limpiador de hornos, además del interior de la puerta, se han manchado. Es casi como si la pintura se hubiera comido. Tampoco me di cuenta de la diferencia entre easy clean (limpieza fácil) y autolimpieza. La diferencia es grande. Parece que la pintura azul no está a la altura de los productos de limpieza del horno.

Me encanta mi horno doble de LG. Tuve un problema al principio con el horno superior. El trato con la empresa fue maravilloso y la pieza utilizada mejoró el horno. Antes, tardaba 15 minutos en alcanzar la temperatura. Con la nueva pieza, ¡4 minutos! La cocina se calienta bien y se limpia fácilmente. Volvería a comprarlo y usted también debería hacerlo.

In September 2011, we purchased an LG gas range. Within a month, we requested a service call because two of the top burners did not operate correctly. Five months since purchase, we now have total failure of the oven (doesnt come on at all) and when it did previously work, the convention option for the oven worked erratic. I still have trouble with two top burners. The grill does not get hot enough to cook a pancake. The largest burner goes out of control with huge flames (scary)! Service person was out two weeks ago and we were informed that replacement parts were not presently available and we will be contacted later. I called again to launch a complaint. I was then told we would receive a call back later that day to report the status of our claim. No call was received.I am a caregiver to an Alzheimer patient who also is diabetic. I have special foods to prepare on this new, pretty stove that doesnt work well enough to prepare a decent meal. I am severely limited in my ability to provide nutritional care for my family member. And, yes, Im angry about the situation. My range cost $1,232 and for that expense I get a bag of trouble and face a company that will not yet (after five months) stand behind the unit to properly repair or replace it.

El lavavajillas emite un fuerte ruido a menos que se lave previamente y no sólo se enjuague, en ciclos de 2 horas. Refrigerador reemplazado debido a la mala reparación arruinó mis pisos de madera. Lavadora ahora roto andamp; apestoso, pobre poder de limpieza ciclos de 1 hora. Todo comprado a mediados de 2008.

LG was a good company with quality customer service. I chose the lg because it had all the features I wanted and the lg refrigerator was a great deal and better value than other brands and models. The refrigerator had a stainless steel color. The fridge had an ice maker and water dispenser in the door. I loved the size and shape of the fridge, which also had a freezer. The water dispenser and ice maker had good features such as different ice types. I liked the amount of shelves and drawers in the fridge.

LG service was great on the phone except to get an LG Tech was a week wait. They then set up a service call (work order) with this company I never heard of. That company called me and wanted model and serial number so he can order a new compressor. (What?). They haven�€�t even been on-site to diagnose it. I guess he has seen enough and already knows it�€�s the compressor. 3 days now with no fridge, loss of over $1200.00 in groceries and $14.00 per day in ice. I am on with LG now to cancel that shady company they set up appointment with. I was told maybe a week an LG tech could come on-site. Another week with no fridge for a family of 6 is completely unacceptable.

Es horrible. Este lavavajillas tiene el mismo problema que he visto en otros. Es decir, que no hace el ciclo y empieza a pitar. Limpio el filtro, reordeno los platos, cambio el ciclo y no importa. Con una carga muy pequeña a veces hace el ciclo completo pero con una carga completa este lavavajillas NUNCA hace el ciclo. Este modelo era bastante caro y esa inversión se ha ido al garete. Era parte de una compra completa de electrodomésticos LG y ahora tengo que sustituirlo por una marca diferente. Muy decepcionante y no volveré a comprar otro electrodoméstico LG de ningún tipo.

I am very pleased with this refrigerator. The capacity is excellent as well as the many adjustable shelves. It is great in appearance and is easy to maintain. I change the filter as required and assure all maintenance as required.

Más inconveniente que nuestra antigua y sencilla secadora Whirlpool.1. No hay luz en la secadora... Nunca se me ocurrió preguntarle al vendedor porque nunca esperé que hubiera una mejora de las características de nuestra secadora básica anterior.2. No se advirtió a través de ningún folleto sencillo o de los vendedores que las cargas pequeñas dan lugar a un tronco húmedo que requiere una segunda extensión manual del ajuste del tiempo de secado y la separación de los artículos individuales del tronco comprimido de uno en uno para la repetición. A veces, el resultado de la repetición es que los artículos secos están sueltos (ideal), o un tronco comprimido seco que todavía necesita ser separado. Esto es una pérdida de tiempo y esfuerzo de los propietarios. Si me hubieran advertido (antes de la compra), no habría comprado nada.

Dos semanas después de instalar nuestro hermoso horno nuevo en nuestra cocina bellamente remodelada, tuvimos una fiesta de graduación para mi hijo. Cuando me iba a acostar esa noche, las alarmas de humo empezaron a sonar. La casa se llenó de humo negro. Para resumir la historia, mi sobrino golpeó uno de los pomos y prendió fuego a un recipiente de plástico. Todo lo que hizo fue golpear el pomo y provocar un incendio tan fácilmente. Un gran fallo de diseño. ¡Este horno es muy peligroso!

Nuestro lavavajillas LG tiene un olor que sale del interior después de un ciclo de lavado después de que los platos se retiran y está vacío durante varias horas. He probado a verter agua en el fondo y a bombearla haciendo funcionar la bomba pulsando el botón de encendido, normal y luego normal y power scrub juntos para bombear el agua del fondo. He intentado limpiarlo después de un ciclo, pero no ha servido de nada, el diseño es deficiente, ojalá nunca hubiera comprado esta unidad. Mi amigo tiene la misma unidad con los mismos problemas, no seca los platos, los olores, ¿es realmente un lavavajillas seguro de usar. Si tiene olor, significa que no se calienta lo suficiente para desinfectar los platos.

I want to lodge a complaint about a repair I had done last week that I dont think I should be responsible for. I purchased the DLEX3360 dryer in May 2011, along with the washer, for $1900 at home depot. I had an extended one year warranty with my Chase Freedom credit card. Within the warranty period of 2 years, my husband tried to quickly clean my sons soccer uniform on the steam cycle one day. It came out wet. I called LG (I dont remember the date, but it was the previous Fall 2012) and they told me that I didnt put enough clothing in the dryer, that it was too light. At that point, it was too late to dry the uniform so he borrowed another last minute. But based on their response, I assumed the machine was working and that I would figure out how to use the steam cycle eventually.Then, two weeks ago, I was preparing for my sons bar mitzvah party and I had 15 table clothes to iron. My aunt was helping and she thought we could put them in one at a time in the dryer since they were large. Again, they came out wet. My aunt said she has experience with steam dryers as she has a clothing business, and she said this was not normal. So I called customer service again and, as per their advice, I tried putting smaller items in (like cotton-poly shirts). The same thing happened. Everything was soaked. I told LG that when this problem happened over a year ago, LG said that I didnt put enough in the dryer. This time, the representative only said that it was after the warranty period and I was responsible. I was fuming. I had to get it fixed, so I paid the LG repair man ($228) with the understanding that I would talk to LG and get it straightened out.It took him 3 days to fix it (over 10 hours of labor). Apparently, the generator was shot. This was a major inconvenience as I had relatives staying with us for the bar mitzvah and we could not get out of the house through the mud room. I don�€�t see how we were responsible for blowing out the generator. It was a manufacturer�€�s defect. The repair man said it looked like it never worked. I do not think that I should be responsible for the repairs as LG led me to believe that the dryer was working and I didnt know how to use it, when I originally called.

As youve all stated, this brand is junk. Not only has my 2006/07 model washer failed twice, it smells (even after clean and running tub clean often) and it leaves streaks on whites. After each white load, I inspect the garment before drying because if you do, it will be permanent. The dryer doesnt dry. You have to run at least the normal cycle and then follow-up with the speed dry cycle to finish it off. This isnt only me. I have 4 friends who have the LG combo (various models, years, configurations) and each has similar complaints. I will never buy anything from LG ever again. Nothing.

Un conjunto asequible de lavadora y secadora que tiene un buen aspecto y que ha estado impecable durante casi 10 años con una media de 3 cargas generosas a la semana. Están certificados como ahorradores de energía y funcionan como tal. Puedo creer honestamente que mi dinero ha valido la pena y que siguen funcionando bien.

Utilicé la función de autolimpieza del horno (3 horas). Cuando terminó, el interior estaba ampollado y negro. La garantía del fabricante envió a un técnico, que grabó un vídeo y habló con el soporte técnico ejecutivo, que le guió en la resolución de problemas. El técnico ejecutivo le dijo al técnico local que llamara al servicio de atención al cliente, lo que hice inmediatamente. Hablé con una señora agradable, ** en Alabama, que me dijo que tenía que averiguar por qué el ex. Técnico no resolvió el problema. Pedí hablar con el gerente, y me dijo que 35 de ellos estaban en una reunión. Pero que me llamaría hoy. Estoy esperando.

Purchased LFC24786ST from Lowes. Lowes staff was very good but LG customer service was terrible. The fridge compressor emits a high frequency noise that is horrible. LG denies they have ever had any problems with this. The delivery company who brought the replacement model told us he just replaced the same fridge for another customer because of the same problem. I will not purchase another LG product and recommend others go to another brand with another compressor.

Ive had my washer dryer for almost 2 years. In that time I have had service on the machines for various reasons and have been somewhat satisfied. During the time Ive owned them my family has noticed that all my towels smell like mildew. I have done everything from tub cleaning which there is a button for that and buying tub cleaners. I leave the door open when not in use and never leave a wash lay in there, but it still always smells. Today when I went into room the whole room smells. I immediately called LG and they will not come out for smells. I also told them I noticed under and around rim there is gunky stuff that I cannot remove and they said they will not do anything. I will NEVER buy another LG appliance again!!

Let�€�s see. So my French door fridge (model # LFC25770SB) is only 2 years old. Weve had it since May 2010. It was bought brand new from Home Depot for our new home. It has worked fine until 11/14/2012. I came home from work and the entire bottom cavity (freezer) was thawed out and everything completely ruined (my Thanksgiving meal, since we went shopping a few days prior)! The freezer isn�€�t keeping anything cold, so therefore neither is the fridge! The fridge was 47 degrees when I got home! I called LG on their emergency line the night it happened and was told that the food that I lost would be covered in part. Not the case! They refused to cover anything. I have to wait up to 3 weeks for a new part, which I have to pay out of pocket for, and the labor that is included in fixing this part! Needless to say, a 2-year-old fridge was obviously a piece of **! I lost over $500 in groceries, not to mention the insulin that I had in the fridge because I�€�m a diabetic! LG lost this customer! And I doubt they will care to do anything! All they say is they are sorry! Must not really be sorry, because I should have gotten a reimbursement for some of the product lost because of their ** appliance that broke after, seriously, only 2 years! Do something LG!

Please check on the customer service before purchasing from LG. We live in a small town (50,000) and all of our usual repair folks refuse to work on LGs. Had to have someone from 75 miles away come, and they were unable to repair after four service calls. Have been in touch with LG---They told us this was the only person around that could work on the refrigerator! Would not buy an LG again because of issues of poor service after the purchase. Have been without a refrigerator for four weeks waiting on someone to repair it.

I purchased an expensive LG French door refrigerator. The compressor is guaranteed for 10 years and in just 3 years it has gone out. No authorized repair person in our area so the repair person started the lengthy process of getting authorization to repair my refrigerator and have a compressor sent to him. After more than a week, LG said there was a typo on the authorization and it needed to be started again. Another 3 days and he received an email. He attempts to order the part after waiting on hold for more than 40 minutes. The part is on back order. Refused to say for how long but when I called the parts department myself they said it was at least a month before they even get them in stock to start filling orders.The executive department now says it all starts from the date the order was placed so it is too soon to do anything further. Refuse to put in writing the date the part is expected. They say they arent required to do so. LG has made an inferior compressor, many, many going out, and then have the worst customer service I have ever experienced. I have never had a bigger runaround in all my life. In the meantime, I have no refrigerator, just a huge expensive piece of something in my kitchen.

This company is a joke! Just look at all the 1 star complaints. Where were these reviews when I purchased? Well, the refrigerator was a brand new model with a brand new design called a linear compressor. This so-called �€�energy saver�€�, has been verified a complete disaster. It was faulty from day 1 and all the technicians will agreed. LG has since redesigned it, so now instead of 1 1/2 to 2 years, it is made to last up to 3 years before it fails. Save on energy? Perhaps, but you will pay through the nose on faulty parts every couple of years. It will cost you at minimum of $1,000 for the compressor to be replaced and a bit less to have your motherboard replaced when it fails. This does not include the hundreds to thousands in wasted food when the refrigerator crashes, the 2 to 6 week wait for a certified repair person (eat out every night?), the hours spent dealing with LG (NON-EXISTENT) customer service, who will never return a call or follow-up, who will argue with you, mock you, and make up lies regarding what their warranty plainly says in writing and in an easy to read chart, which they will refuse to honor. I urge you all to file an online complaint with your states attorney generals office. They handle these types of cases. Instead of complaining on here, where nothing will come of it, take a moment to get real action. They are basically stealing! They are the ones who manufactured faulty parts, they should be held responsible. If you bought a car that had a defective part, there would be a recall and the company would replace it. But LG has no honor, or concern for the millions of dollars paid out by consumers to repair or replace their products. They will NEVER care, unless they are FORCED TO!!! Aside from your State Attorney General, complaints to the Better Business Bureau, media outlets, blogs, complaint sites, The Federal Trade Commission (FTC), State Consumer Affairs Departments, letters to the store managers who carry their products, etc. LETS MAKE THEM ACCOUNTABLE!

LG Black Stainless Model #LFXC24726D - I have had my doors replaced twice. Last week the tech David ** here in Northern California came out to replace the freezer and one refrigerator door. When he replaced the freezer door he chipped the plastic on the freezer prying the old paint skin off. Then he scratched the new skin by the handle in the corner. It looks like the new skin that was replaced on the freezer doesnt fit this model because now all that you can see where the handles are is the white plastic. I called within 15 minutes of David leaving to complain about the chipped plastic. He came back to the house, took pictures and sent it on to customer service in Alabama to Jessica the Executive Supervisor. The following day I got an email saying they would be out on 10/18/18 between 8-12. Of course on 10/18/18 around 10:45 I get a call from Jessica the Executive Supervisor saying that they would not be fixing the chip that the tech made and that the case was closed and they would not be coming out anymore. I asked if they had reviewed my two email dated 10/21/18 on the other two issues. She said no and that I would get a call from her within 24-48 hours. Of course no call so I called on 10/22/18 and Jessica was not available so I spoke to Bill Executive Service Supervisor and told that I would have to pay for the new freezer door and service call on something that the tech David ** messed up. My only recourse is to appeal to the Office of the President (no phone number to speak to anyone in that office). At this point I will be complaining to the Bureau of Consumer Protection, Better Business Bureau and looking to see if there is a Class Action Lawsuit going on.

Tengo una carga superior sin agitador, agua extra si es necesario. La secadora tiene un ciclo de vapor, desarrugador. Si alguien compra este producto creo que estará muy contento. Mi lavadora tiene muchos usuarios así que vamos a ver como aguanta.

Purchased an extended warranty on March 14, 2017 for my LG refrigerator for $375 through Assurant which LG told me I had to go through to get coverage. LG contacted Royal Electronics from Bunnell Fl. to service my refrigerator. R.E. phone #386-756-1775. R.E. contacted me to set up date to come to my home to look at my refrigerator. R.E. did show up but only after cancelling the first appointment and showing up a week later. The service repairman was very friendly but came completely unprepared and was ready to walk out the door when I brought it to his attention that he hadnt even checked the ice maker, which was one of the main reasons he was there. The other was the water inlet valve in the back of the refer. Jumping ahead repairman said he order the parts but that the refer was old (7yrs) and I might not be able to get all the parts for it. Sad.Im waiting almost two weeks and hear nothing from R.E. I call them back and they say they cant get the ice maker anymore (no longer available). I went online and found the part myself at repairclinic.com. I called R.E. back and said they could get the part from repairclinic. R.E. told me they only order parts from approved suppliers through LG. I called LG and they said they would authorize the purchase, and let R.E. know to go ahead and order the parts. In the meantime Im still making phone calls both to R.E. and L.G. really getting nowhere. Assurant has already charged my credit card twice ($250 now), and nothing has yet to remedy my broken refer 6 wks later. R.E. never calls back and I always had to call them.Collette from R.E. told me the part was on its way but she didnt have a tracking number and that we would just have to wait to hear from her again. She told me not to call again because she would call me (that never happened). So now after at least two working days on the phone, on hold more than half the time, I decided to cancel my insurance policy. I call LG and they said they would charge me $100 and refund the rest. They said this was to pay for the service call to my house by the repairman. I received really no service at all, and Id be a fool to keep playing phone tag with two companies that obviously have no intentions of making it right. I believe R.E. was being spiteful that I went above their heads and found the part I needed from another company. (Prior, R.E. insisted to me that the parts could no longer be obtained because the part was no longer manufactured.)They just did not want to do their job and thats incompetence as far as Im concerned. What a win fall for R.E. All the repairman does is show up and he gets paid. LG should refund all my money for the trouble I have been put through. A refrigerator that cost me about $2400 should last (in my book) at least 10 yrs before something goes wrong with it. LG mindset, its time to buy a new one in 6 to 7 yrs. What a shame and what happened to pride in the products we buy in the USA? Wasteful! Wasteful! Wasteful! I shall go on to order the parts myself and try to repair my refrigerator. What happened to the days when you would call a repairman and he would have the parts in his truck and hed fix it right then and there?

Mi frigorífico LG, que tiene 312 años, dejó de funcionar y el contenido del congelador se derritió en el suelo de madera causando daños. Llamé a un técnico local que me dijo que tenía que llamar a LG, pero también me dijo que el problema era el compresor, un problema conocido y continuo de LG. Me puse en contacto con LG y enviaron a un técnico que lo arregló. Ahora está CALIENTE por dentro y me temo que es un peligro de incendio. Me he puesto en contacto con LG mediante el procedimiento adecuado DOS veces más, pero me ignoran por completo. ¿Cómo puedo añadirme a la demanda colectiva? Me arrepiento de haber comprado este aparato.

One has to appreciate the irony of the LG customer service rep answering the phone with Life is Good. My life is good, but this is despite an expensive washing machine that leaks, smells, and now holds my last load of laundry hostage since I am unable to unlock the door. I will likely pay a small fortune for a service call tomorrow morning. Ill sell the set for a song on Craigslist to some other glutton for punishment, and buy a Whirlpool or GE.

Tengo el modelo ldt5665st. Se instaló fácilmente, se ve muy bien. Cuando funciona hace un buen trabajo con todo menos con el secado. He dicho CUANDO funciona. La botonera deja de funcionar. Normalmente tengo que bajar, apagar el interruptor durante la noche, volver a encenderlo por la mañana y funcionará. La empresa instaladora ha venido un par de veces y la corriente eléctrica funciona como es debido. Parece que hace esto cada pocos meses y tan pronto como empiezo a hacer citas empieza a funcionar de nuevo. Ahora aquí estoy teniendo que cocinar más por el bloqueo, el lavavajillas no funciona y no se hacen llamadas de servicio. Este es el tercer electrodoméstico LG que compro en 8 años y todos ellos hasta ahora han necesitado ser reemplazados mucho antes de lo que yo esperaría un tiempo normal. Si compran uno, y ofrecen una garantía extendida, ¡tómenla! La necesitará.

Water Level - Poor. White clothes - Never had such dingy clothes. Time to complete loads - 1-2 1/2 hours. Loud Vibrations - plus off balance with most loads. Bleach Dispenser rusts. Wear and tear on clothes. Would love to be compensated so I can replace this awful machine.

I like how advance it is, its an amazing fridge and fits all my needs with a cooler, water dispenser etc. Its also pretty amazing that it comes with advanced features that many other fridges dont come with, so I would easily pick this company again. Its super easy to use, and get be done easily. I love it and wouldnt pick any other company, I do like the water dispensers, and stuff like that, they tend to come in handy. Its advanced and fits todays era of how things work and run, since now everythings technology based, and everyone is switching to more technical things. LG fridge a will make things feel more futuristic and add a beautiful futuristic vibe in the house or apartment.

LG French door frig purchased in 2007 has main board that was replaced twice in the first year. Then plastic parts crack and fall off door and veg bin holders. In October 2011 lights (120 watts) stay on, melts plastic and ceiling. Coincidentally, a law suit on that one and extended warranty to cover it. We will see. Bought an LG dishwasher at the same time. After 4 major repairs, it is now at the city dump where all these products should be. Wasted money/time repairing it. Spoiled food with light issue, not to mention the fire/burn hazard. Service is inept.

Los mandos de control giran a la posición de encendido muy fácilmente. Nuestra unidad tiene los controles en la parte delantera y permitiría a los niños, o a alguien apoyado en la estufa, encender los quemadores. ¡¡Este sistema de control de la estufa es muy, muy peligroso!! Ya hemos derretido varios recipientes de plástico que habían estado sentados en la parte superior de nuestra estufa cuando los quemadores se encendieron accidentalmente. ¡¡¡LG, por favor, arregle este problema antes de que se produzca un incendio en la casa y mueran personas!!!

Recientemente hemos comprado una cocina de gas LG. Se hizo evidente desde el principio que había un defecto de fabricación grave y significativo con las perillas que podría plantear una importante amenaza de seguridad para usted y su familia y el hogar. Básicamente, si se roza ligeramente con los mandos, éstos pueden girar fácilmente en la posición de encendido y encender una llama inesperadamente o emitir gas también inesperadamente. Hemos tenido varios casi incidentes de personas que se incendiaron y algunas emisiones de gas que duraron más de 30 minutos. Pensé que una vez que me pusiera en contacto con LG tomarían medidas de inmediato... ERROR. Estoy absolutamente aturdido por su respuesta. Me dijeron que no podían hacer nada al respecto y que debía comprar seguros para niños para las perillas. Mi anterior estufa de gas estuvo en el mismo lugar durante 17 años y NUNCA tuvo este problema. Tenemos previsto emprender acciones legales ya que otros consumidores han experimentado el mismo problema. Es una vergüenza para LG. Deberían cerrar el negocio.

Bought a $2000.00 refrigerator in 2014, three repairmen came out to look at it and said it is a leak in the cabinet and cant be fixed. They said to call LG and tell them its a lemon. Its been almost 3 weeks and a lot of money for repairmen, loss of food, no fridge and still no satisfaction from LG. They keep pushing me around from one person to another. Even though these were authorized repairmen from them, they tell me to call someone else and I have to pay labor again. My repairmen said this happens a lot to LG fridges and LG knows it. This company is making inferior products, scamming consumers and making more money on repairs. If anyone has any ideas for my situation, please help me. LG never has called me once with so much as an apology. I want this FIXED! For any new consumers looking for an appliance...dont buy LG.

El microondas se ha quedado sin energía dos veces en los últimos meses, por lo que no pudimos cocinar porque dependemos del VENTILADOR para el EXHIBICIÓN. El microondas tiene 10 meses y cada vez que llamo a LG, me transfieren fuera del país - imposible de entender o comunicar. ¡NUNCA MÁS! Por favor, ahórrense el dolor de cabeza y busquen otra marca, una en la que la empresa respalde su producto y se preocupe de verdad.

Almost one year ago I bought an LG wave force washer and matching LG clothes dryer from Lowes. I have had no problems with the dryer, but the washing machine has been a great disappointment. I have operated the machine according to the information given in the owners manual, and yet I have two serious complaints. One, the machine stinks like rotten eggs. Two, the machine leaves a dirty residue (which looks like crushed rotten leaves) on my laundered clothes. It has ruined some of my clothes so I am having to wash by hand.

After less than one year of owning my stainless LG gas range, the 5 knobs, which are made to mimic stainless, bubbled on the outside and cracked at the attachment spot. LG replaced them as it was within the warranty period. That was February 12, 2011. Less than one year later, 4 of 5 knobs are again bubbled and broken. I have not phoned LG to see their response yet but regardless, clearly the quality is incredibly poor.

Todos los mandos de esta supuesta gama alta (LRG30357ST) están mal diseñados. Los mandos son de plástico cubierto con una película muy delgada de material de color plata, la parte posterior tiene una funda de plástico en lugar de metal. La película de plata se ampolla y se arruga, y la funda de plástico se rompe, por lo que los mandos no están seguros en el eje. La empresa ha mejorado los mandos en las gamas más nuevas pero no funcionan en esta gama ya que el agujero del eje está invertido por lo que se sientan al revés. Los únicos mandos de repuesto son los mismos que el original. Esta cocina estaba en la nueva casa que compramos. Fue fabricada en 1-10 en México.