I like how advance it is, its an amazing fridge and fits all my needs with a cooler, water dispenser etc. Its also pretty amazing that it comes with advanced features that many other fridges dont come with, so I would easily pick this company again. Its super easy to use, and get be done easily. I love it and wouldnt pick any other company, I do like the water dispensers, and stuff like that, they tend to come in handy. Its advanced and fits todays era of how things work and run, since now everythings technology based, and everyone is switching to more technical things. LG fridge a will make things feel more futuristic and add a beautiful futuristic vibe in the house or apartment.

I have the same problem as Michele in Florida. Ice maker stopped and now the whole thing is not cooling. Finding someone who will work on LG is a pain. I have two other friends with LG refrigerator one has already had to replace the ice maker at a cost of $400 and the other one constantly has trouble with their ice maker. This refrigerator listed for $3500. It was the largest ever at the time. I so wish I had never purchased this refrigerator.

Bought this in 2014. Had never washed worth a darn. I paid over $900 on this piece of junk. The fact that I have to start out on the bulky setting till it fills up, then turn it off, restarting it on power cleanse to get the clothes to move around makes it not so energy efficient! If not used in this manner, the lack of water causes the clothing to rub against each other causing pilling of the material. Doesnt clean properly either. You have to pre treat, and wash 4 times to get any kind of stain out. Im buying a new machine this year and it wont be an LG. What a waste of hard earned money! Im so frustrated!

Compró el mayor aire acondicionado de ventana LG de 110v en Home Depot el 9 de enero de 2013. El 26 de mayo la unidad comenzó a congelarse. Me puse en contacto con LG, tardó 16 días en conseguir un técnico para diagnosticar, luego 4 días para esperar un nuevo condensador. 2 semanas más tarde la unidad se congeló de nuevo. Llamé a LG, que envió al mismo técnico al día siguiente y dijo que tenía poco refrigerante. Se trata de una unidad sellada que estaba helada el día de la primera reparación, pero dijo que no estaba completamente cargada, así que la cargó. Tres semanas más tarde la unidad se congeló de nuevo. LG declaró que enviarían al mismo técnico al día siguiente para un tercer intento, y que si no se podía resolver entonces reemplazarían la unidad. Me dijeron que la hora de la cita sería entre la 1 y las 6 de la tarde, pero después de haber salido temprano del trabajo mi esposa esperó allí todo el día para nada. El técnico nunca llamó ni apareció. A las 6:05 p.m. llamé a LG que dijo que no se preocupara que estaría allí en algún momento de la noche. A las 8:15 se presentó. Yo estaba allí para esta visita. Soy un técnico de GM desde hace 30 años y tengo las certificaciones ASE, Robin Aire, IMACA y GM A,C. Vi al técnico conectar un manómetro a la unidad y las lecturas con la unidad encendida eran de 60psi en el lado bajo. Ellos no usan un lado alto. La aguja nunca vaciló, pero el evaporador estaba congelado, así como las líneas que conducen al compresor. Afirmó que el evaporador debía estar obstruido. Le contesté que había sido limpiado por un profesional la primera vez que se congeló en mayo, aunque sólo tenía 5 meses. Se empeñó en que la unidad no podía respirar, así que sacamos la unidad al exterior y con una linterna quitamos el evaporador y lavamos la unidad con una manguera y no encontramos ningún residuo, ni moho, ni suciedad, ni nada que restringiera las aletas de refrigeración. El agua era clara y pasaba directamente de delante a atrás y de arriba a abajo. Esto dejó perplejo y confundido al técnico, que afirmó que no sabía lo que estaba mal. Volvimos a instalar la unidad y la encendimos de nuevo y vimos cómo empezaba a congelarse de la misma manera. Le dije que el punto de congelación tenía que ser el punto de una restricción interna, etc., y me dijo que debía ser una restricción interna flotante, pero que no tenía ni idea de cómo solucionarlo. Así que escribió una nota diciendo que el sistema estaba completamente cargado y limpiado y no encontró nada malo. Me quedé con una unidad A,C que sigue sin enfriar y se congela. Hoy he llamado a LG, que me había dicho que después de tres intentos de reparación sustituirían la unidad. Sin embargo, hoy me han dicho que enviarían a otro técnico que podría dar una opinión diferente, y que entonces considerarían la posibilidad de sustituir la unidad. Estaba muy enfadado y no podía creerlo. Primero me mintieron sobre la hora de la cita, luego me mintieron sobre el tercer intento de reparación y que reemplazarían mi unidad. Ahora se espera que pierda más tiempo en el trabajo para estar allí para otro intento de reparación cuando han fracasado en los últimos tres para hacer una reparación. Debe haber otra manera de resolver esto sin comprar otra unidad. Tengo un plan de reemplazo de tres años con Home Depot, pero no comienza hasta después de que el año haya terminado y eso es todavía 4 meses de distancia, y en el calor de la Florida no voy a durar 4 meses sin A,C. Esto es inaceptable y no debería ser la forma en que una empresa trata a sus clientes. Nunca compraré otro producto LG y seguiré con esto hasta que obtenga algún tipo de resolución, pero no estoy seguro de qué o cuándo será.

Mi lavavajillas LG me ha proporcionado una vajilla y cristalería muy limpia. El ciclo que ejecuto es muy silencioso y como lavado rápido, dura 78 minutos para lavar y secar. En los últimos 5 años me ha dado un servicio excelente.

My wife and I spent $2,000 on LG Dryer and Washer. Like someone mentioned earlier, washer does what it is supposed to do. Dryer, on the other hand, worked well for only 6 months. Now, it has stopped drying 2 times in the last 4 weeks, and LG reps struggle to support what is an inherent issue. They subcontract local repair companies that do not have parts, and each failure takes 10 days for a fix while your clothes pile up. We had a $350 (another cheapie name brand) dryer that worked flawlessly for 8 years. LGs customer service is subpar. Their structure for repair with subcontractors is subpar. Their parts delivery and stocking is questionable. And when you call their 800 # and ask for a supervisor, they simply switch you from one line to the next. There is no hierarchy, and no one gives a crap that your expensive dryer is crap. Run as far as you can from LG if you are looking. We are hoping our machine is running by next week so we can catch up on 10 loads of laundry while we wait for 10 days for parts. Very poor communication between LG and subcontractors as well. It�€�s so frustrating. We are going to talk to the Home Depot as well where we purchased as well. They should know they are selling inferior, defective products right? LG, step it up. If you own one, buy that extended warranty. You will need it!

La ropa sale más sucia que cuando entra. Tengo el problema que tienen muchos otros: residuos de color ceniza en la ropa negra y oscura. Hoy en día, estoy recibiendo manchas de color ceniza en mi ropa blanca. No he sido capaz de averiguar si esto sucede después de lavar la ropa oscura, la ropa blanca, el calor, el frío, o ? No he sido capaz de discernir un patrón para ello. De momento, no puedo evitarlo. He leído los comentarios y LG vuelve a pedir mensajes privados en lugar de hacer públicas las soluciones. ¿Cómo puedo contactar con LG para que me den la experiencia de lavado que quieren que reciba?

I purchased the Wave Force True Balance LG washer in March 2013. Thirteen months later it stopped working and needed a clutch and motor, a repair fiasco that took over three weeks. It has consistently displayed the uneven load sign, adding water and taking an eternity to finish while I stand there rebalancing the load. Today a 50 minute cycle took three hours. I have called LG many times with no resolution to the problem. This machine has big issues. I will never buy an LG product again, and next time this machine breaks, and it will, it goes out in the trash. LGs website and customer service department is sadly lacking.

Please be a prudent shopper when buying this unit. We purchased this refrigerator (LG Linear Compressor Refrigerator) two years ago and paid about $1000 extra for a counter depth unit. That brought the price just close to $3700.00. I did not get the warranty because I thought it would last at least five years. Nope. The Error Code E-IF comes on at least once a month. The refrigerator went in bad order about six months after we bought it. Luckily the year warranty was still good. Just about every month now, I have to use a hair dryer and defrost the unit so my family can get ice and water through the door. That is not good for a unit of this price. At first, I would pull the unit out and unplugging it for at least four hours. That is not good when the thing weighs a ton and it has to sit in the middle of the kitchen. I have now found a YouTube video of another customer that uses a ladys hair dryer to defrost the unit. I have began using a hair dryer to defrost the unit as well. It is much faster. Searching the internet, I have found other people who reported this is not a great unit to buy and they too have had many problems. LG should issue a recall or reach out to the many customers who have complained about this unit. I think that will go a long way to making the consumer happy. Again, it is the ice maker that is horrible.UPDATE on 04/08/2017: I had a service person come out and they told me my electronics board and the fan at the bottom of the unit needed replacing. Mind you, we have had this unit (LG Linear Compressor Refrigerator) less than five years. The technician said company recommended a new board and a new ice fan. The board only cost .74 cents. That is right.. Only 74 cents. I find that strange. Seems to me that board was bad. The Ice Fan was a tad more costly. Anyway the job came up to over $300 to repair. Issue one. I had to wait for the electronics board and the fan to arrive. The next service date that I could get was six days from the initial visit. So, I had no ice and water through the door. We survived. We knew that the unit would be fixed in a couple days. Six days later (yesterday) the technician comes out and installs the parts. Refrigerator worked well for ONE day. Just looked at it and a different Error Code is on R-DH. Are you kidding me? This thing cost too much to have all these problems. The fix for this is to unplug the unit and then allow it to reset. So, I have to pull it out from the wall again. How many times, I can could. Maybe I should keep track. I will do this. If it does not work, LG website suggests a service call. Wow.

Tried to be fixed 3x. A bunch of crap... Get the UE code or whatever u2 and it just stops. LG wont do a thing but send someone out. Hit or miss when doing a load. Plus they blame the customer. Evidently I dont know how to load a washer correctly.

Our front load LG washer began giving us problems 8 months from purchase. I called LG twice and they recommended unplugging the unit to reset the computer. The machine would work after waiting 6-8 hrs. Eventually, that did not work and repair was needed. The repair men discover two tears in the rubber gasket that were caused by metal clips below that had 1) sharp edges and 2) placed too near the gasket. Over the year of use, the tears occurred and dripped onto the thermistor. It was a manufacturing/quality issue, even supported by the repair man and discussed with their technician at LG who agreed and took notes. LG refused to pay for the repair because it was outside the warranty period. They were disrespectful on the phone and emailing exchange kept sticking to company line of outside the warranty period. Good companies stick by their workmanship. I believe they can make good machines. Mine was a lemon and they couldnt care less.

Disappointed in 12 month old refrigerator. Lost all our food on Sept 3. Fridge was reset and lost everything again today September 23. Junk!!! Looks good but not reliable. 20 year old fridge in garage runs perfect. Tech support helpful. Coming tomorrow to look at it but parts ordered after that and in meantime no functional refrigerator. And lost my food twice!

Bought their fridge and within 2 years the linear compressor failed and had to be repaired. LG paid for the repair but the first repair was done wrong and fridge still did not cool. I called back and had to wait another week before they sent someone else out to try and fix their piece of garbage fridge.

Updated on 09/09/2019: In mid June the compressor on our until went out. Repair technicians came and replaced the compressor. That lasted 2 weeks and they had to come again and they replaced a hose they said had a pin sized leak. 2 weeks later the unit failed and a different company came to check the unit. He cleaned out some things and refilled refrigerant. Well 3 weeks after that it failed again. The technician advised he didn�€�t know what was wrong. He thought replacing the compressor again along with the coils might help but wasn�€�t sure what was wrong with it. All he did was refill refrigerant. LG promised us that the 4 call would be the one to determine if our 3.5 year old fridge was repairable. It did not cool and we have thrown out countless hundreds of dollars in food.LG is now telling us to call back tomorrow and they will send out a different technician to see what is wrong with it!! OMG!! LG, your refrigerators don�€�t work and you know it. Mind you it takes anywhere from 5-7 days for a technician to even come each and every time we have called. We live out of coolers and are completely frustrated with LG! I would never advise anyone to purchase an LG refrigerator.Original Review: Our few year old, expensive refrigerator/freezer stopped cooling in early June. We contacted LG and they sent out a repairman 3 days later who did not have a compressor in hand and had to order it. So over a week after we called our refrigerator was fixed, BUT, for now only 2 weeks then it died again. The repair people came out and said there was a pinhole leak in a hose and they replaced it and put in new refrigerant and so on. Well, it lasted 2 weeks again and a different repair company came and basically said he would clean out the hoses and he refilled the refrigerant. It had lasted 3 weeks this time!My fridge has been at a solid 69 degrees and the freezer at 55. It has taken over a week to get someone here. LG claims they will replace or give a refund for the fridge this time. I have thrown out several upon several hundreds of dollars of food. Lg knows they have a defect in the linear compressor and they just need to replace the refrigerators that have issues. Each time we call it has taken over a week to get it fixed and it seems like it�€�s only a temporary solution.

Freezer not freezing, repairman did not fix problem. Told me it is a defrost ice buildup behind freezer... I would like file a lawsuit against LG for selling defective appliances. Best Buy sold this junk knowing it was not useful to the consumers.

Les escribo hoy en relación con mi cocina de gas LG3036-ST que compré en Best Buy a principios de este año. Recientemente, mientras usaba mi estufa por primera vez, el horno superior se incendió y la parrilla no se apagaba. Esta avería hizo que los bomberos vinieran a mi casa para apagar el fuego y desconectar la cocina. Esta era la segunda cocina que nos regalaba LG, la primera no funcionaba nada más llegar (3 de los quemadores no funcionaban y el horno superior no se encendía). Antes de comprar mi cocina, investigué mucho para encontrar el mejor producto para mis limitados fondos y me decidí por la LG3036-ST. Aunque me decepcionó que la primera cocina no funcionara, me horrorizó que la segunda funcionara mal y se incendiara. Tras el incendio, nos pusimos en contacto con Best Buy para que un técnico revisara la cocina y la sustituyera o arreglara. Best Buy envió a un representante que examinó la cocina y decidió que, efectivamente, funcionaba mal y debía ser sustituida. El técnico incluso declaró en su informe que no se trataba de un incendio provocado por la grasa, sino de una avería. Como la cocina está en garantía de LG, Best Buy exige un número de autorización de devolución. Así que empezamos a llamar a su línea de atención al cliente para obtener este número. Nuestro primer contacto fue un empleado del centro de llamadas que tomó nuestra información y dijo que alguien se pondría en contacto con nosotros en 5 días. Fue muy frustrante tener que esperar 5 días para hablar con alguien que pudiera ayudarnos. Finalmente hablamos con alguien de LG que nos remitió a varios departamentos y a más personas igualmente inútiles. Creo que ya hemos hablado con 6 ó 7 personas, y cada una de ellas me ha dicho que no podía emitir un número de autorización de devolución, pero que tal vez la siguiente persona sí podría. Estamos entrando en nuestra tercera semana de tratar con algunos de los más incompetentes servicio al cliente que he encontrado. La persona con la que estamos tratando ahora, Cindy ** de servicios ejecutivos, nos ha dicho que tenemos que obtener un informe de incendio que demuestre que fue una válvula defectuosa la que causó el incendio. Así que me tomé tiempo libre en el trabajo (lo que me costó dinero) y fui a la estación de bomberos, donde me dijeron que en nuestra ciudad (Chattanooga, TN) no están autorizados a declarar la causa de los daños a menos que se trate de una investigación de incendio provocado, que no es el caso. Su informe es tan amplio que simplemente dice que hubo fuego en la cocina. Después de transmitir esta información a **, ella nos dijo que su departamento técnico cree que el fuego es un incendio de grasa y no debido a la falla de sus productos. Piensan esto de las fotos tomadas por mi esposa en su teléfono móvil. Están contradiciendo directamente al técnico que ha visto el horno en persona basándose en fotos del exterior de la estufa tomadas con un teléfono móvil. Después de unos días de evasivas, LG accedió a devolver la estufa ayer 19 de junio sólo para rescindir su oferta hoy 20 de junio después de que sus técnicos miraron la foto del teléfono móvil de nuevo. Literalmente tomaron la palabra de un técnico detrás de un ordenador en Corea sobre un técnico que vino físicamente a nuestra casa y diagnosticó el problema. En ese momento me di cuenta de que LG no tiene ninguna intención de ayudarnos y que sólo busca mejorar sus resultados empresariales. Hemos sido más que pacientes ya que su departamento de atención al cliente ha dado largas, ha pasado de la responsabilidad y ha mentido descaradamente sobre la causa del incendio. No se han disculpado por nuestra situación, no han hecho ningún esfuerzo por ayudarnos y no han mostrado la más elemental decencia humana. Decir que estoy frustrado es quedarse muy corto. Al construir nuestra casa, también compramos algunos electrodomésticos Whirlpool, dos de los cuales tenían algunos pequeños problemas. En lugar de darnos evasivas, como ha hecho su empresa, Whirlpool respondió rápidamente y envió a un técnico a nuestra casa en 24 horas, que no sólo solucionó el problema, sino que hizo todo lo posible por ayudarnos. Quedé tan satisfecho que he animado a mis amigos y familiares a comprar productos Whirlpool y seguiré haciéndolo en el futuro. En contraste directo está el servicio que LG ha proporcionado. Nunca volveré a comprar un producto LG, y también desaconsejaré la compra de productos LG a todas las personas que conozco dentro de mi esfera de influencia.

I like so many others, purchased my French Door LG refrigerator on 11/13/2015. Almost four weeks ago I walked into the kitchen and discovered a puddle of water on the floor. Called a local repair service and they came over and said it was the board. They ordered a new one, which took two weeks to get. Installed it and guess what, that wasnt the problem. Its the compressor! I has to call a certified LG repair service and they have ordered the new part, said it will take 7-10 days to get. So hopefully by the end of next week it will arrive.In the meantime after reading all of these complaints I have called NBC News Better Get Bacquero and am also filing a complaint with the District Attorney in NYS. I suggest that everyone who has these issues (there seem to be over 1900 of us) do the same thing. By the way, if you check out the complaints re: the Kenmore refrigerators also made by LG there are a total of over 4000 complaints. Something needs to be done!!

I purchased an LG just under 3 years ago. At the end of May 2014, the freezer stopped working. On June 2nd, I had an LG certified company come out to repair it. As it turned out the heating element at the bottom of the freezer melted the plastic back panel on the inside. THEREIN is where all the torment has ensued!!!! They would have to ORDER the panel and as of Today August 11th, 2014 even after contacting LG directly, I still DO NOT have a panel or a fridge that works. IT CONTINUES TO BE ON BACK ORDER and LG did not know if they could help me unless I purchased the fridge from an AUTHORIZED DEALER, who cares where I purchased the fridge? I paid for it, it is THEIR product. If Im willing to pay to get the 65.00 part who cares where I purchased the fridge? LG has been of NO help whatsoever!!!!!! I cant believe it truly matters where an item is purchased. IT is their product and they should care about taking care of the customer... Maybe because I work in retail and I believe in taking care of the customer. I expect the same treatment when I myself am the paying customer... Dont you agree?????

We bought our LG in 2007 and had repairs on it 4 times in the first year. We replaced the icemaker, duct, fan, PC board, heater sheath, controller assembly, and had them resealed (it had duct tape to help seal!). We contacted Home Depot who said if it failed again, then they would work with us on replacing the fridge. We bought an extended warranty and of course, never had to use it. Then last month, the ice dispenser stopped dispensing ice...we took out the bucket and a nut fell out...looks like we need a new ice bucket assembly. After reading all the other problems, I decided to add my complaint about the LG refrigerator. Dont buy it.

Since the first week I had LG, it made my clothes smell. Despite calling LG, and having a service company come out, the smell wont go away. I have a sick person with cancer, and they cannot lay on the sheets, because it makes them nauseous. I have to take the wash to my sons house. This is totally unacceptable. I have allergies, and the smell is giving me headaches. LG needs to take this machine back, because there is something gravely wrong. The reason is it does not empty all the water out, and sits in the machine. The water gets smelly, and goes into the clothes. To sit on the floor and empty the water after each wash, is unacceptable. Bleaching and numerous cleaning doesnt help, as long as it holds at least a gallon of water all the time. Please recall the LG front load model WM042HW/01. According to LG, this is normal, and are trying to say it is the soap/detergent that is the problem. This is not so. It is a water problem that always remains in the machine getting musty.

Llamé al servicio de atención al cliente de LG. Una mujer me ayudó con el problema. Me repitió lo que le dije con sus propias palabras. No hubo problemas para entenderse. Me dijo que un técnico me llamaría para concertar una cita. Aproximadamente una hora más tarde, un hombre de alguna empresa me llamó para saber cuál era el problema. La joven me había dicho que se lo explicaría al técnico. De todos modos le expliqué todo de nuevo. Me dijo Este es el problema y empezó a repetir lo que yo había dicho EXCEPTO que no estaba diciendo lo que yo había dicho. Intenté tres veces más explicar el problema. Se enfadó (en realidad no estaba contento cuando llamó), me enfadó mientras intentaba explicar el problema cuatro veces. Le sugerí que pidiéramos una cita... me dijo NO. No salgo hasta que entienda el problema. Me dijo miraré el manual y te llamaré. Así lo hizo... Y he aquí que todavía no lo entendía. Entonces volví a llamar a LG. El hombre (parecía que estaba en la India) dijo Tiene una cita el 8 de mayo. Le dije No sabía nada de una cita. Me dijo Puedo llamar a la persona que le llamó. Le dije Bien. No me han contestado. Hace unos días mi hijo mayor estuvo en mi casa. Me dijo Mamá, ten cuidado. Estaba encendiendo uno de los quemadores delanteros. Debió notar la gran llama. Nunca le dije a ninguno de mis hijos que mi ropa se había chamuscado al encender los quemadores delanteros. Que pase algo en mi cocina por culpa de los fogones y ya sabéis quién se lo va a demandar a lo grande...

We called LG service on Sunday to repair our 6 year old french door refrigerator. With the holiday, they said that they couldnt get someone here until Tuesday, so we made an appointment for Tuesday between 8 & noon. When no one showed up we called again and they said that they were having problems and couldnt get someone here until Wednesday pm. When we asked for a refund of our $300 charge on our credit card they said we had to go through some complicated BS and it would probably take 3 days for the credit to process! Will NEVER buy another LG appliance again!

Comprado LG LFSX29766s hace 3 años. El compresor lineal falló en 1 año. Pasé por una pesadilla de proceso para que me lo cambiaran (tuve que comprar una extensión de garantía para cubrir el coste). 2 años después, el compresor lineal ha vuelto a fallar. Resulta que es un problema conocido de los frigoríficos LG. Cuando lo reparan, utilizan la misma tecnología defectuosa, lo que provoca fallos repetidos. Se han presentado varias demandas colectivas contra LG. Producto horrible. Muy decepcionado con la respuesta del servicio de atención al cliente.

Compré este lavavajillas LG hace 2 años. El lavavajillas nunca funcionó bien. La vajilla no se limpiaba, las rejillas se colapsaban, los ciclos que ofrecía eran inútiles. El diagnóstico inteligente no funciona. La aplicación aún no está configurada. En el primer año el lavavajillas se estropeó completamente y tuve que cambiar el motor. Pedí un lavavajillas nuevo pero la empresa se negó. Pensé que era un limón. Ahora un poco más allá del segundo año el lavavajillas no drena. Saqué el lavavajillas del espacio para asegurarme de que la tubería no estaba doblada. Encontré un pañuelo de papel metido en un lugar donde debería haber estado un tornillo. Probablemente el reparador lo puso ahí para evitar que algo se moviera. ¿Cómo sé que lo ha reparado correctamente? Hablé con el servicio de atención al cliente en Filipinas. La chica fue cordial pero me explicó que arreglar el lavavajillas me iba a costar 400 dólares. Pedí hablar con un supervisor. Me transfirieron a una chica de Alabama que no me ayudó mucho. Fue grosera. Se limitó a hablar y hablar de cómo debería haber comprado una garantía extendida y no me dejó decir nada. Finalmente terminó colgándome. Me parece un atraco que pague 899 dólares por un lavavajillas que se rompe el primer año, y luego poco después del segundo año quieren que pague otros 400 dólares. No puedo permitirme pagar 440 dólares al año por tener un lavavajillas. Antes de esto tuve un Maytag que me duró 20 años y pagué unos 350 dólares por él.

Compré la lavadora LG en 2013 siguiendo las recomendaciones de Consumer Reports. La lavadora funcionaba constantemente hasta que tuve que controlar los ciclos. Me recordó a la lavadora escurridora que usaba mi madre en los años 50. Tuve que poner un temporizador para recordarme que debía reiniciar la máquina. No estaba satisfecho con la calidad de limpieza de la máquina. Finalmente, en 2016, me rendí, regalé la LG y compré una Whirlpool, que ha cumplido mis expectativas de una máquina de calidad.

Compramos un combo de lavadora y secadora (DLE5955W) en 2009 por aproximadamente 700 dólares. Después de sólo 3 años, la secadora dejó de funcionar adecuadamente - el tambor no dejaba de girar y ahora no gira en absoluto. Después de múltiples llamadas, mi esposa y yo recurrimos a Internet y a la ayuda de las salas de chat. Tengo amigos que tienen secadoras de marca de 300 dólares que han estado funcionando durante 20 años y nuestra unidad de 700 dólares Life is Good duró 3 años - ¡qué broma! Estoy absolutamente sorprendido por el gran número de problemas que tienen estas unidades y se niegan a hacer nada al respecto. No puedo entender por qué LG permite que este tipo de problemas continúen. Oh, espera - sí lo entiendo - nosotros, como consumidores, seguimos comprando sus productos para que sigan haciéndolos de esta manera. Me gustaría que LG tuviera honor e integridad en su negocio y arreglara los problemas de la placa de circuito y del tambor de la secadora que millones de personas están teniendo.

We purchased an LG Counter Depth, French-Door Fridge (LFXC24726D) from Costco 21 months ago. We have been working through Costco Concierge Service, LG and our semi-local repair crew. The problem was diagnosed with a major leak in the system. The local repair crew replaced the compressor, two evaporators, and a dryer. The repair lasted about 24 hours. On the subsequent return visit, the tech checked for dye leaks on all of their solder joints. None were found and the tech deemed the fridge as not repairable.This fridge is still under Costco 2-year warranty, and it has been tough getting the repair/refund resolved. LG warranty support sucks -- even with Costco pushing them. As of this writing, we have been living with this defective fridge for 4 weeks! If half of the prospective refrigerator buyers shopping at Costco, Home Depot, Lowes, and Best Buy had a clue about the way LG handles their customers they would never consider anything manufactured by LG product -- NOTHING!

My compressor went on my door-in-door LG. I been out of having a refrigerator for almost 2 weeks for a repairman to come from LG! I lost $500 worth of food, they have not done anything to help me out. Being left with no fridge going on 2 weeks with two 6yr old daughters living out of a cooler from a POS $1700 REFRIGERATOR. DO NOT BUY LG. DO NOT BUY LG. THEY DO NOT STAND BY ANYTHING THEY SAY. They change my repair time 5 times in 20mins from being 2 days out to being 2 weeks!!!!

We bought a home with an LG French door freezer on bottom refrigerator. The compressor failed suddenly, we lost all of our food. I�€�ve since learned from other stories that LG compressors are not reliable. When I called LG, I was told that because we did not know when the unit was purchased, they would only honor their seven year sealed system repair warranty from the date of manufacture, which was (drumrolls) seven years and three months ago. Despite the fact that the refrigerator was very likely purchased less than seven years ago, they would not pay for the repair. We decided not to go forward with the repair, as I am uninterested in paying for repairs to a shoddy product. We bought a new refrigerator, naturally not an LG. We won�€�t be considering any LG products in the future, as any company that would cut corners with a central element of their product, and then treat customers in such a rigid, bureaucratic manner is not to trusted.

LG is one of my favorite brands. Thus far, Ive had no issues with it. LG has got to be one of the most innovative brands regarding household appliances. I just liked the refrigerator best. The way it was displayed at Best Buy was very appealing. The style, its features, and how practical it came across. The customer service representatives at Best Buy were very convincing as to how convenient the latest LG refrigerator would be. And boy, were they right. Its very nice. Its interesting, efficient, and easy to use. But I would want the water filter to be cleaned more often. Otherwise, I have no issues with my refrigerator. The LG brand works really well. I highly recommend it to anyone.

I bought an LG top loading washer about two months ago, which worked fine for about a month. Now, more often than not, it goes out of balance with a UE code and, occasionally, the power button will not work. I contacted customer service and was informed that I am out of area for factory service but that they would schedule a local repair service and get back to me. Instead, I got an email telling me how to load a washing machine (Ive only been doing that for about 50 years) and ignoring the power button problem. And the email stated on the bottom that it is not possible to answer one of their emails. Right now, I am thinking about small claims court.

Nuestro nuevo frigorífico LG falló en las primeras 48 horas. La línea de ayuda de LG programó un servicio técnico 5 días después. El técnico no pudo reparar el frigorífico porque dos de las placas de circuitos principales habían fallado. El técnico de servicio no pudo obtener ayuda de la línea de ayuda técnica de LG. El técnico ni siquiera pudo pedir las piezas necesarias. Llamé a la línea de ayuda y me dijeron que estudiarían el problema y me devolverían la llamada. No me devolvieron la llamada, volví a llamar y me dijeron que me llamarían, pero tampoco me devolvieron la llamada. El tercer día y la tercera llamada a LG esta vez me colgaron el teléfono. Wow el servicio es horrible en esta empresa. A este paso no tengo ni idea de si tendré un frigorífico que funcione en las próximas dos semanas. Un consejo. No compréis nada a esta empresa.

Mi lavadora LG es de carga frontal y tiene la típica dificultad de mantener la junta limpia y sin olores. No volveré a comprar una de carga frontal por este motivo. Tuve un congelador inferior de puerta francesa LG y el motor murió después de sólo 6 años. No volveré a comprar uno.

I dont need to reiterate all the complaints on here again. Also purchased 2 years ago washer and dryer, now getting water hammer... Dryer not drying and so on.$2000.00 investment from P.C. Richards. We need a class action lawsuit against LG.

Estamos haciendo una remodelación de la cocina, compré un refrigerador LG (abollado), un horno y un microondas. El microondas también tenía una abolladura así que J.C. Penney lo descontó. Lo instalamos y la puerta raspa horriblemente cuando se abre y se cierra. Llamamos a J.C. Penney, cuyo servicio automatizado nos dirigió al servicio técnico de LG, y después de una hora y media de llamada telefónica nos concertaron una llamada de servicio. El servicio técnico llegó y determinó que la unidad era irreparable, con daños estructurales. Llamé a LG para el seguimiento, el operador no podía entender las notas, le pedí que me las leyera y lo detuve donde decía, no reparable. Tuve que enviar fotos y una copia del recibo que ya fueron enviadas por el técnico de reparación. Después de varias horas en el teléfono finalmente conseguí un número de CNN para una devolución defectuosa. Me dijeron que me llamarían para concertar la entrega.Pasó una semana y nada. Volví a llamar y hablé con Alexander, que volvió a revisar, lo siento, no podemos hacer nada. Pasé a su supervisor, Willie, que dejó claro que le estaba molestando y dijo: No voy a cubrir nada de esta unidad, vuelve a J.C. Penney. Ahora la unidad no se calienta correctamente, esperando al técnico de reparación de nuevo. Qué mala experiencia. NUNCA compraré otro producto LG.

I purchased a top load LG washer and dryer from a very popular store in Savannah, GA. Believe it or not at the almost end of the 1st years warranty, I was cleaning the washer around the rubber part on top and found that the framework was rusting. I had already reported the bleach dispenser was rusting without results. I called the store and was referred to corporate. I got the runner around there. After trying to work with them they had a recall on a part. After that was installed the washer is slower which I reported right away. To this day they have not sent anyone out to check the RUSTING OR THE SPEED AND RESULTS OF ANY OF MY COMPLAINTS. I LOVE LGS PRODUCTS BUT THE RESPONSE TO MY PROBLEM STILL HAVE NOT BEEN ADDRESSED. IM VERY DISAPPOINTED.

I have a refrigerator LG Model LFX31925ST, acquired in 2011 for about $3000. I never write negative reviews. I expect that from time to time products will eventually fail. That said, its very disappointing when folks spend $3000 for a Refrigerator only to have it fail numerous times. Every time we have to wait for 2 weeks to get a technician to come diagnose the problem, order parts, wait another week or so to come back replace the parts, then 2 weeks later another part fails, wait another 2 weeks for another repair person to show up and so forth. LG knows this, in fact they have known this for years. Maybe they should invest in hiring more repair people, redesign their product and only sell it when its ready to be put out to the consumer. I have a 22 year old GE refrigerator in my garage as a backup. Sadly to say I have used it more in the past 3 months than my 6 year old LG that I spent $3000 on. The latest problem that I have is that the refrigerator does not cool down below 62 degrees F. The freezer is working, had the compressor replaced 6 weeks ago. I expect as most consumers do, that when we spend this kind of money for a product that it would be fixed in a reasonable amount of time. 2 weeks to a month to get a repair person and the repair done is not acceptable. Until LG addresses these issues I have to give them a failing grade, both to the reliability of their product and their lack of response to the consumer when we need it.

Compré el refrigerador LG LRMDC2306S de 4000 dólares en noviembre de 2020. Empezó a dar problemas con la fabricación de hielo y la refrigeración desde mediados de enero, incluso menos de 2 meses. Luego dejó de funcionar completamente en 2,7,2021. Tuve que tirar mucha comida en la mañana del domingo de la Super Bowl. El código de error CL E en el panel de control resultó ser un problema con un compresor. La pieza está pendiente de entrega desde hace 2 meses. Pedí un reemplazo. No quise ocuparme de la reparación, ya que se trata definitivamente de un limón con un defecto importante. Este aparato no es fiable. Da el mismo problema una y otra vez incluso con la sustitución del compresor. ¿Quién quiere cambiar un compresor en un frigorífico nuevo que vale 4000 dólares? El gerente de ventas de Pacific no fue de ayuda. Hablé con muchas personas del servicio de atención al cliente de Best Buy. No querían hacer nada por un cliente ya que su período de devolución de 15 días había terminado y yo no compré su protección Geek Squad. Me dijeron que el proceso de sustitución o reembolso de LG tarda hasta 6 semanas y la aprobación ni siquiera está garantizada. Puede que primero intenten reparar. Ya he vivido sin nevera durante un mes y ahora no estoy seguro de cuánto tiempo más tengo que vivir sin ella. Llevo un mes llamando al servicio de atención al cliente de LG 3-4 veces cada semana para hacer un seguimiento. Tengo que repetir cada vez que llamo durante 30-40 minutos porque las notas no están completas y no tienen un informe correspondiente de la parte técnica. El departamento de autorización de devoluciones nunca se conecta ni siquiera con una hora de espera. Es ridículo que sólo puedas usar un frigorífico durante 2 meses y que no recibas ninguna ayuda o soporte a pesar de haber gastado 4.000 dólares en un electrodoméstico con un defecto importante. Estoy muy frustrado con todos los inconvenientes causados por este refrigerador. Espero que Best Buy y LG creen un mejor sistema de seguimiento y un servicio de devolución rápido para los productos defectuosos.

LG Model WT5101HW - Had to replace the agitator in my 2 year old top loader washing machine. A few months ago there was a software update to correct unbalanced loads. Now the screw holding the agitator in place came undone. (It is held in place with a substantial LOCK washer). The agitator came loose and the plastic gear which drives it became stripped. The result was that it came completely unattached from the drive gear. The LG service man said he had never seen that happen before. I paid $189.75 for the part and repair. As the service man was leaving, I checked the mail and discovered a recall letter from LG concerning my washing machine due to excessive vibrations. Guess I know how the agitator screw became loose now! Called LG and after 1 hour of waiting and answering questions, they said they will have to get back to me about whether I will be reimbursed for the repair. I will keep you posted on developments!

Frigorífico de 2,5 años que no funciona ha dejado de enfriar dos veces y es ridículo lo mal que están los motores de compresión. Además el servicio de atención al cliente de LG no ha querido ayudar y ha sido inútil. Muy poco fiable.

Después de algunos problemas de salud graves, mi esposa y yo nos mudamos al sur, a Florida. Basándonos en el coste de comprar algo nuevo frente a transportarlo todo, decidimos comprarlo nuevo. Después de construir y cerrar nuestra nueva casa en la Costa del Golfo del Sur de Florida, identificamos la mejor tienda de electrodomésticos y procedimos a comprar lo que nos dijeron que era la mejor calidad de la lavadora (LG steam inverter direct drive True Balance) y la secadora de gas (LG True Steam Sensor Dry) que fueron listadas por la Guía del Consumidor como su elección, Top Rated? Para que conste, tuvimos un par de lavadoras Whirlpool Duet y una secadora de gas en el norte antes de mudarnos al sur durante MÁS DE 15 AÑOS SIN INCIDENTES. La lavadora LG tenía una impresionante garantía de 10 años y, para mi sorpresa, la secadora tenía una ridícula garantía de 1 año. ¡En seis meses la secadora estaba goteando pequeñas cantidades de agua en el suelo y la secadora estaba haciendo ruidos fuertes de molienda que se hicieron progresivamente más fuertes a medida que el ciclo de secado avanzaba! Además, el acabado interior del tambor y de la secadora se desgastó y estropeó, mientras que la ventilación de la parte trasera del interior de la secadora tenía literalmente el acabado quemado por el calor excesivo, lo que suponía un grave problema. De hecho, algunas camisas caras de Tommy Bahama se estropearon con esta secadora. He llamado al Centro de Información al Cliente de EE.UU. en numerosas ocasiones durante los últimos dos años y he dejado numerosos mensajes hasta que un día, hace tres meses, por fin me atendió alguien del Centro de Información al Cliente que obviamente estaba en el extranjero, posiblemente en la India, por el acento del caballero. ¡¡¡INCREÍBLE!!! A continuación, me informó de que alguien se pondría en contacto conmigo en las próximas 24 horas, pero, obviamente, eso nunca ocurrió. Basado en el precio y el supuesto Top of the line tiene que haber algo que se pueda hacer? Como vivimos en el sur de la Florida, la ropa que pasamos por ambas máquinas es muy ligera y ningún zapato toca ninguna de las dos unidades. Basado en los hechos yo le advertiría, ¡¡¡aléjese de las lavadoras y secadoras LG!!!

Something with the mechanical of my LG refrigerator wasnt cooling. And when the tech came he also found out that the freezer was almost about to not work. The temperature was still keeping it cool, but it wasnt working. Another problem I had was the submission. Some guy there did not know the rule and he was telling me that it was just the refrigerator, and if the freezer was still working, that it was not covered under the warranty. So, when I was talking to my warranty people, they said, No. Theyre supposed to cover it. But after back and forth for like two weeks I finally spoke to somebody that know what they were doing and then, they got the parts sent out. That contractor repaired it, and he left me his number in case I had any issues. But when I need ice, my refrigerator doesnt make enough ice for me. I was unhappy that it broke down. Its not even three years,

I like the freezer. It has a lot of space to store different things in it. I can fit a ton of ice cream in it. I also like the shelving in it. It has tons of space to store whatever I need. But I dislike the design. I feel like there should be more controls. It should be more futuristic like have a smart display like some other refrigerator. But this refrigerator does an excellent job of keeping all our groceries cool. It was a nice refrigerator and it fits our budget at the time. I still would have like to go with a more premium model. But for now this is one of the best refrigerator. If I could change something about this refrigerator it would be to have an even bigger freezer than what we have now, right now its fine but it always good to have more space or if the ice machine could produce ice faster.

Tengo 4 aparatos diferentes de la marca LG. No volveré a comprar esta marca. Tres de los cuatro electrodomésticos tuvieron problemas importantes en un periodo de tiempo muy corto. Mi gama en 3 meses. Esperan que lo reparemos nosotros mismos. Aléjense de todos sus productos.

I bought an LG Washing Machine in 2012. Its a top loader. The bleach compartment started rusting out in 2013. I dont even use very much bleach. I contacted LG last November and they told me I had to have a repair person validate it. It cost me an additional $105.99! Still nothing done. I sent proof of purchase and pictures. Still nothing done. I would not recommend LG to ANYONE! The matching dryer is not working right, doesnt completely dry the clothes. Please save yourself some time and money and do not purchase an LG.

In 2008, I purchased an LG kitchen-stove, refrigerator and dishwasher. Within weeks, the dishwasher presented an error code. Within a year, the refrigerator presented an error code and one by one the knobs on the stove began to fall off. My dishwasher was repaired and continues to function, the refrigerator was replaced after 40 plus days of wrangling with LG. But even the replacement is crap. Frost builds up in the freezer and Ive been told by an LG technician that there is nothing that can be done about it, that I would need to unplug it from time to time to defrost it. Stupid took me back to the 1950s with that suggestion. When I called about the knobs, I was referred to a dealer that would sell me some for $78.87a piece.I bought the knobs, but I am not happy with LG products. So much that when I replaced my washer and dryer last month, I did not buy LG. When I have guest in my home and they ooh and aah about my LG appliances, I tell them that life aint good! I would not recommend this product to anyone.

We bought a front loading LG washer and dryer. We thought we were buying the best. It has turned out to be the worst. Our towels have a horrible odor. No matter what we do, the towels stink. I have used the correct soap. Cleaned the tub, but nothing helps. I dont smell it on our other clothes, just the towels. It stinks up the whole house.

My wife purchased the top of the line LG French door at Lowes in Griffin, Ga 7-27-14 (over $3000!). On 8-13, unit made strange humming sound and 8-14, freezer quit (suspect frig also but we kept door closed). Called LG 7pm 8-14 and the advisor had me go thru a bunch of steps (it was quite obvious he was reading the steps and had no clue what he was advising). He asked had we reset?? anything or made any adjustments to the temp...I wouldnt even know HOW? He had me unplug, then reset temp to -6 and then place a cup of water in the freezer and call him back in 3 hours. The whole time humming/unusual sounds still there. I called back at 11pm EST as instructed, and cup of water still just a cup of water, did not freeze. He then told me we were out of their normal service area??? and it will take 2-3 days for a technician to arrive! Seriously! Hello, this is the year 2014, not 1934. I then got upset. I called Lowes the next morning at 6am. They brought a loaner frig and placed on our front porch. As soon as it was unloaded, the LG mysteriously started working and the sound went away. I am calling Lowes this morning for a full refund. I am not going to get involved with this mystery problem going back and forth. LG customer service, horrible, I AM OUT and will never purchase any LG product. Please dont make the mistake we made, do your research first!! Shame on you Lowes for offering this frig as a top end! Do your research Lowes purchasing agents.

Purchased my LG French door refrigerator in 2015. After the first year of owning it, the water lines froze up completely and started freezing the inside of my refrigerator. Service tech sent out to fix. Cost was more than what it should have been to fix a refrigerator that was just a year old. Then year 2 another service call and money spent out of my pocket to fix just to turn around and call them 7 months later. After more money was thrown into the refrigerator it was fixed only for a short time. In 2018, had another service tech come out and he could not tell me what the issue was. Call again, another service tech came out and we were told it was fixed. 2 weeks later I called again because the fridge had stopped Cooling yet again and again we lost most of the food inside. This time we were sent parts and the Tech that came out said it would cost over $1,000 for labor and we didnt have the parts that we truly needed. The service technician somehow broke the back panel of the refrigerator also. This was in July of 2018. The tech left the refrigerator taking apart and in pieces. Over a year later 2 October 2019, the appliance still sits in my house with the parts out of it and I have a non-working refrigerator. I purchased a small used refrigerator to get by until I was financially able to purchase another refrigerator. In 2015, we suffered a house fire which was a total loss so when I redone my kitchen I read reviews and thought I was making an informed purchase. Was I ever wrong!! My LG refrigerator isnt worth a dime and my LG dishwasher has had several issues in which Ive not even bothered to try to get fixed. I have just dealt with these issues myself also I have a LG washer and dryer. Luckily I havent had issues with it yet but I wouldnt be surprised if and when it does happen. With a name brand such as LG you would think they would do more for the customer. I finally spoke with LG again September of 2019, as I had heard they were covering certain aspects of French door refrigerators being fixed in the hopes of getting back my $2,500 refrigerator but still nothing has been done. I would steer clear of LG appliances in general. But more importantly I would make sure I stayed away from any LG refrigerators as they do not stand behind their product. This was the first time I had purchased so many appliances at once and lesson learned the hard way!

Bonito por fuera. Para ahorrar agua sólo moja la ropa, por lo que no queda limpia. Hay que lavar todo dos veces y usar Unstoppables perfumados. No puede manejar artículos voluminosos como fundas de sofá, o alfombras ya que una vez que se mojan se vuelven demasiado pesados para el sensor de carga por lo que la máquina se detiene. La odio.

Updated on 08/10/2019: UPDATE 08/09/2019 update: For those of you keeping score this is repair attempt number five. We still do not have a working LG refrigerator. We purchased our LG refrigerator in August of 2017 for $3000, stop working on June 22, 2019. THIS UNIT IS NOT REPAIRABLE! This company can care less that we do not have a working refrigerator! This has put so much hardship on me and my family.POSTED 08/01/2019: I purchased an expensive (getting more costly but the day) LG refrigerator in August of 2017 that stopped working June 22. After four visits from the repair company (hired by LG because it is still under warranty) to fix, we DO NOT have a working LG refrigerator. The repair person flushed the tubing for hours on two occasions, and every replaceable part is now new. But the LG refrigerator still isnt cold. And I dont qualify for the lemon law? From just yesterday afternoon I am out another $100 worth of groceries that I bought 24 hours after the repair, to-date we have lo over $500 of food from spoiling.My daughters health has started to decline from eating canned microwave food. We have been very patient (see the timeline below). Now I am contacting a lawyer to understand my rights regarding the Lemon law. Find out about compensation for the decline in my daughters health due to the circumstances that LG has put us in. Lost wages (20 hours to-date) for having to take time off from work so a maintenance specialist can spend 3-4 hours trying to fix. At this point, I am convinced that there isnt a part in the world that can be replaced to make my LG refrigerator cold and working again. To conclude, LG has scheduled another repair (5th time for those of you keeping score). The earliest they can come is 8/9. They are going to try and flush the whole system for the 3rd time. If you have a story like this, please send me an email **.TIMELINE. Saturday 6/22/2019 - The LG refrigerator broke. Monday 6/24/2019 - We made our first service call to LG for a repair and scheduled for Wednesday, June 26. Wednesday 6/26/2019 - An automated message robot from LG called my phone rescheduling the repair for Friday, June 28. Friday 6/28/2019 - A LG hired tech shows up for 15 minutes says he needs to order replacement parts. Wednesday 7/10/2019 - LG hired tech shows up for 3 hours replaces compressor (asks us to give 48 hours). Friday 7/12/2019 - LG Refrigerator fails still not cooling. Sunday 7/14/2019 - Call made again on LG service order **.Wednesday 7/24/2019 - LG hired tech comes out replaces a small part and flushes system (again). Friday 7/26/2019 - Call made to LG service ticket number **. Wednesday 7/30/2019 - LG hired tech shows up replaces internal tubing that was leaking freon tech pushed dye through the system on the previous visit. Thursday 8/01/2019 - LG refrigerator still not cooling correctly lost $100 of groceries which included my families and me meals for today. Husband called for another repair. Fingers crossed that 8/09/2019 is still available.Original review: I purchased an expensive (getting more costly but the day) LG refrigerator in August of 2017 that stopped working June 22. After four visits from the repair company (hired by LG because it is still under warranty) to fix, we DO NOT have a working LG refrigerator. The repair person flushed the tubing for hours on two occasions, and every replaceable part is now new. But the LG refrigerator still isnt cold. And I dont qualify for the lemon law? From just yesterday afternoon I am out another $100 worth of groceries that I bought 24 hours after the repair, to-date we have lo over $500 of food from spoiling. My daughters health has started to decline from eating canned microwave food. We have been very patient (see the timeline below). Now I am contacting a lawyer to understand my rights regarding the Lemon law. Find out about compensation for the decline in my daughters health due to the circumstances that LG has put us in. Lost wages (20 hours to-date) for having to take time off from work so a maintenance specialist can spend 3-4 hours trying to fix. At this point, I am convinced that there isnt a part in the world that can be replaced to make my LG refrigerator cold and working again. To conclude, LG has scheduled another repair (5th time for those of you keeping score). The earliest they can come is 8/9. They are going to try and flush the whole system for the 3rd time. If you have a story like this, please send me an email **.TIMELINE. Saturday 6/22/2019 - The LG refrigerator broke. Monday 6/24/2019 - We made our first service call to LG for a repair and scheduled for Wednesday, June 26. Wednesday 6/26/2019 - An automated message robot from LG called my phone rescheduling the repair for Friday, June 28. Friday 6/28/2019 - A LG hired tech shows up for 15 minutes says he needs to order replacement parts. Wednesday 7/10/2019 - LG hired tech shows up for 3 hours replaces compressor (asks us to give 48 hours). Friday 7/12/2019 - LG Refrigerator fails still not cooling. Sunday 7/14/2019 - Call made again on LG service order **. Wednesday 7/24/2019 - LG hired tech comes out replaces a small part and flushes system (again). Friday 7/26/2019 - Call made to LG service ticket number **. Wednesday 7/30/2019 - LG hired tech shows up replaces internal tubing that was leaking freon tech pushed dye through the system on the previous visit. Thursday 8/01/2019 - LG refrigerator still not cooling correctly lost $100 of groceries which included my families and me meals for today. Husband called for another repair. Fingers crossed that 8/09/2019 is still available.

Placed 1/2 load of towels in washer, started machine, then went shopping. Upon return washer door was open, water was pouring out of the door, and the towels were all over the floor. Apparently, this happened soon after we left because the washroom was flooded, the hallway was flooded, the bedroom was flooded, and the basement had the equivalent of an inch of water everywhere, it had even streamed into the garage through the wall from the washroom. After calling LG we were told the machine was out of warranty and to call an LG repairman. He was not available for two weeks. After performing extensive diagnostics in conjunction with LG tech support, he was advised that the machine checked out in all respects, but that LG recommended replacing the main board and both inlet valves at a cost for parts of over $500 plus labor. We could use the machine, but recommended that we not leave the house. We have had a number of repairs to the machine for the door not locking and have expensive switches replaced. Over $500 in repairs in the first two years. Now the machine is 4 years old and they want more money (see above) for repairs. Consumer Reports currently rates LG as the top front loader. We cannot understand how this can be an honest report, because our experience with these products and with LG has been abysmal. We noticed that on searching for LG washer problems, we came across three other reports under Consumer Reviews describing exactly our problem. LG told its repairman they had no other reports of such a problem, which obviously was a direct lie since we found three on our first search. Our order number on this machine from Home Depot is ** It was paid for on 6/22/11, and delivered on 6/28/11.

I cant even describe the awful experience my wife and I had with our LG refrigerator and dealing with the company itself. It took 3 months from the time our fridge stopped working until the time a resolution was made. I will not go into detail in this review as it would be too lengthy of a review and the fact I dont feel like recalling/reliving the horrible experience we had.

I started noticing small holes in my clothes, which baffled me. I�€�m worried that maybe we had moths, so I took out all of my clothes, emptied the closets, re-washed, and dried them. Now, all of my clothes had holes in it. I did some research online to discover that cracked drums in LG are fairly common :( I looked inside my dryer, and lo and behold, there was in fact a crack, and the crack was what was ripping all my clothes. LG was bought at Home Depot. I had to wait over a week to get someone in to fix it. All my clothes are ruined. I will never buy LG again. Also, the washer gets stuck on 9 minutes any time you wash towels, and it routinely overflows with soap even if I use HE detergent and fill it to well below the normal level indicated in the soap receptacle.

Compré mi nevera LG en 2017 y mi mujer y yo nos despertamos con el temido fallo del compresor esta mañana de sábado. Después de leer los comentarios aquí, estábamos preparados para una experiencia horrible y tener que ir sin una nevera, congelador durante meses con dos niños pequeños. Estaba dispuesto a renunciar a LG al igual que otros críticos de aquí, pero aquí están los detalles abreviados de lo que sucedió. * Llamé al servicio de atención al cliente el sábado. (Fui amable con ellos cuando llamé). * Me dijeron que había un espacio de tiempo abierto para este lunes (hoy) para que el técnico echara un vistazo. * Mi expectativa, basada en los comentarios aquí, era que el técnico se presentaría; explicar que la pieza tardaría un mes en llegar y uff.... * El técnico ha aparecido hoy. Michael, que trabaja para el servicio directo de LG. No sólo tenía un compresor para reemplazar el predeterminado, sino que tenía todas las herramientas para hacerlo hoy. Ha sido muy profesional y me ha explicado que, al contrario de lo que se dice aquí, LG ha actualizado y mejorado su software y los compresores, así que espero que esto no vuelva a ocurrir. Sólo tardó unos 90 minutos en arreglar todo, ya que sabía lo que hacía. * La nevera está arreglada y funcionando sólo dos días después de haber llamado al servicio de atención al cliente en un fin de semana, sin coste alguno de mano de obra o de piezas. No escribo muchos comentarios sobre nada, pero creo que esto se merece, ya que estoy seguro de que otros han tenido experiencias desagradables, pero la mía fue muy positiva. Si alguien más tiene estos problemas donandt golpeó el botón de pánico sobre la base de otherands comentarios. No sé si ayudó a la causa, pero yo también fui muy tranquilo y comprensivo cuando les llamé para explicarles el problema. Los productos van a tener problemas, pero juzgaré a una empresa en función de cómo resuelvan esos problemas, y LG ha gestionado esto de forma muy profesional y estoy muy satisfecho. Espero que esta reparación se mantenga, pero si no es así, si lo solucionan de la misma manera que éste, me mantendrán como cliente en futuras compras. También me gusta mucho el frigorífico, así que 5 estrellas tanto para el frigorífico como para el servicio.

My 2.5 year old LG refrigerator Model LFX 25978ST/00 stopped working--first ice machine failed, then freezer and then finally entire fridge--lost all my food. Called an appliance repair and they tried replacing a $150 motherboard they tested and determined had failed. That did not fix the problem. Conclusion was the compressor was also failed. LG guarantees its compressor for 10 years, BUT, only deals with certain repair centers, so I was already out $200 and needed to call one of only two LG-affiliated centers in my area. One quoted me 2300 for labor and said the repairs rarely last and I should just buy a new fridge. Another quoted me 300 for labor, but demanded an advance before scheduling the repair and said that ordering the part and scheduling could take up to 2-3 weeks. What is obvious, having read MANY similar accounts, is there needs to be a class action lawsuit against LG. Furthermore, there needs to be much more attention to quality control, parts have to be made to last longer and all of us are going to have to pay more for our appliances and/or those profiting at the upper echelons of these companies are going to have to share the spoils with their workers to fabricate better products. My GE fridge bought in 1980, lasted 30 years. Should have had it repaired and paid the price for higher electricity vs tossing three refrigerators in a landfill that are energy efficient but, doing nothing other than cluttering the earth.

I have a LG LSXS26326 side by side, not even 3 years old, purchased 3/2015 from Lowes for $1600, 3 weeks ago is not cooling on either side. I called LG direct many times, always getting the runaround. I was given 2 numbers of repair services in my area. I called these numbers 2 days in a row and left messages, with no response. Every service repair company I called in my area said they are not authorized to work on LG sealed system or compressor, since they are under warranty. HomeAdvisor sent a service repair out from SC, Im in NC, 30 minutes and $75 dollars later, I was told it would cost a minimum of $500.00 in labor to fix the problem and maybe parts, since LG customer service is so hard to deal with, like I didnt already know. Repair would need to replace compressor and sealed system and blowing out lines with very expensive gas. I was told parts are still under warranty by LG Direct, but could take 7-10 days to ship out, who knows how long it would take to get them??? Ive lost hundreds in food. My repairman basically told me to go bUy a new refrigerator, he said 85% of the refrigerators they work on are LG, and recommended Whirlpool, Kitchen Aid and/or Maytag as replacements. Very upset that they do not stand behind their products and their customer service has A LOT to desire. Do not buy LG unless you have money to throw away. Im a single mom and this has cut way into our budget. $1600.00 down the drain!!! We had hopes to go on vacation this year, but thanks to LG that wont be happening, having to buy another fridge in such a short period of time, has taken that out of the budget.

We bought an LG Front loading washer and dryer from Sears about 1 1/2 years ago. We immediately encountered sporadic occurrences of what looks like oil streaks from the washer. We called Sears and they sent someone out, who replaced the tub and some other items, and also told us to use a different kind of detergent. A few months and a few ruined items of clothing later, we called Sears again and they sent someone out who replaced a bunch of stuff again. They then sold us an extended warranty on the washer. We thought Sears sold it to us, but it turns out we bought it from LG. So the problem has continued and weve called LG, who is telling us that our complaint doesnt fall under the terms of the warranty, that we are complaining about cosmetic outcomes of the laundry. Crazy us, expecting a brand new washer to clean our clothes and not leave grease streaks. They have been horrible to work with. They are offering to refund the warranty which, of course, allows them to walk away from us completely. I guess well need to try and get Sears back involved, as technically we brought this to their attention under the original warranty, and it never was resolved. If you are considering buying LG, I hope you have better luck than weve had. I will never buy another product that says LG on it.

PLEASE DO NOT BUY AN LG REFRIGERATOR!! I dont even know where to begin. This is the second LG refrigerator I bought to replace the first one that could never be fixed properly. I splurged on a 3-door French Door with an ice maker and water in the door. It was purchased in 2009 and had problems right away. Within the first few months, the gaskets on the French doors ripped. I had a private company come out to fix them. When the company indicated to me that I might want to inform LG directly of my problem, I did. A lengthy, almost year-long process ensued. To this day, I have a 3-door French Door refrigerator that does not work properly. The ice maker flap in the door does not close, causing the ice to melt. It has permanently damaged my hardwood flooring. The gaskets have been replaced no less than three times and they still tear. LG customer service representatives, Garrett and Kuzi ** have told me that they will no longer pay to service the refrigerator and unless I pay for another service call, they will not pro-rate a new refrigerator. How sad and disappointing that I feel as though they lied to me and promised a pro-rate that they never followed through with. I truly hope this makes you think twice before buying an LG French door refrigerator. I have lost all confidence in this manufacturers ability to provide customer service. Their representatives can easily quote ridiculous policies that they must follow but they have absolutely no sense of a customers frustration over spending $2500 on a refrigerator that has NEVER worked properly.

LG French Door Refrigerator was moved to new address and wouldn�€�t come on at all. I figured it was the cord, got pulled or something of that matter. I called to inquire on warranty and set appointment for repair. The place it was purchased gave me the number of the repairmen and the repairman showed and said he was not certified to work on LG, call Sears. So, I called Sears and they offered a warranty that would cover all repairs and services for $274, actually $300.00 after tax. They set a 2nd appointment, they show and tell me that $900+ in repairs and I only have $500.00 worth of coverage. I questioned the repairman that warranty was to cover all repairs/pans underneath and the ice maker, which is funny because it is not hooked up to water for ice. I guess he has some spirit that will tell him and guess what, it needs a new cord. I had Sears email the so called extended warranty. It only covers $500.00 toward repairs, or $500 credit at Sears, or I can have my $300.00 back. Wow, this is service that says to the consumer, I will sell a warranty that sounds great but the actual warranty covers LG for selling a $2,000.00+ fridge that is only worth $500.00 maybe and that is only when it is under 2 years old.

0 stars ! We have had the LG front loading washer for several years and have tried all tricks to get rid of the moldy smell, like leaving the door open when not in use, to no avail. The repair man suggested we run a bleach load first to help kill the smell prior to doing the other loads, or just run it empty with bleach prior to using it. We bought it for its efficiency, not to waste energy! We have reached the end of our rope with this washer and feel it is irresponsible to even give it away due to the health concerns.

I purchased an LG ref side by side less than 2 years ago and the ice maker went out. Two weeks later the service man came out and said it was the board and not covered. A week later and the board was in and the ice maker still didnt work right. Then everything quit. So two weeks the service man came out and said the compressor was gone but the parts were covered not labor. Two weeks the parts came in and two men worked all day and it still didnt work but I was still charged. The repair man said it may have been a bad board and ordered another one. It came in but he ordered the wrong one. Now another two weeks and it is to be installed tomorrow. The service dept at Freds said they will sell me another one at their cost. BFD just cant get anyone to show some responsibility. LG service is a joke and the people I spoke to were rude and told me too bad there is nothing I can do. Anyone want to start a lawsuit?

LG Gas Range LDG4315ST - He tenido esta estufa por un poco más de un año. Es totalmente peligrosa. Las perillas de la estufa se encienden con demasiada facilidad. A veces el quemador se enciende y a veces sólo se escapa el gas en la habitación. Mi último intento de solucionar el problema con LG ha resultado en que me han enviado mandos de repuesto. Estoy bastante seguro de que esto no resolverá el problema, pero lo actualizaré si es posible. Tenía la estufa a la venta, pero no podía en buena conciencia venderla a nadie más.

We bought a brand new LG refrigerator and after only a few months the compressor went out. Called LG and they sent out a service man to repair. That was on July 2. It is now July 18 and after two attempts, refrigerator is still broken. Has been has been on the phone with LG for two days trying to get a repair man out to fix it. Telling us it will be July 30 before we can get someone out here. We have now gone two weeks without a refrigerator and they want us to go in entire month! I will never purchase another LG appliances as long as I breathe! We bought a brand new LG refrigerator and after only a few months the compressor went out. Called LG and they sent out a service man to repair. That was on July 2. It is now July 18 and after two attempts, refrigerator is still broken. Has been has been on the phone with LG for two days trying to get a repair man out to fix it. Telling us it will be July 30 before we can get someone out here. We have now gone two weeks without a refrigerator and they want us to go an entire month! I will never purchase another LG appliance as long as I breathe! It is unacceptable that I would pay this much money for an appliance only to have it break down and then not be repaired for a month. Having to live with ice coolers stacked in my kitchen. Lost everything in my refrigerator and in my freezer. This is one unhappy customer.

Microwave had a fire in the fan/exhaust area and spread to the cabinets. It could have spread, had I not turned off the breaker. The wiring to the wall had not electrical issues. The fire clearly started from within the microwave. MODEL# LMV1813SW.

I purchased a $3,000 refrigerator from LG. It looks beautiful. From the first month, I have had nothing but problems. I was so glad I bought extended warranty. Unfortunately, the warranty is useless because even the replacements become problems within a few months. This company has extremely poor quality products and extremely poor customer service. I have had an ongoing issue with mold growing on the inside of a piece of plastic on the front of the shelves. The company, without even coming out, told me it was not their problem. The company repairman came out to repair the perpetually broken ice-maker and told me the black line was due to inferior quality Korean plastic. He said it would only come back so he couldnt replace it. Then came an odor which would not go away even though my fridge was immaculate. This odor then took over the ice and water and even with the replacement, the water and ice are unusable because of the taste. The mold has to be coming from within the plastic. I have broken this plastic front piece due to putting Clorox on it every few months. But it continues to grow back.This is a potential health risk. The company refuses to even replace the piece of plastic that had to be pried apart in order to put Clorox in the mold. This is not normal, especially since there is nothing in my fridge most of the time. Be very careful and check this company out before purchasing. I have spent so much time waiting for repairmen only to have them tell me that the problems are not under warranty or that it is something not repairable.

The knobs were cracked and broken and we were unable to turn the gas all the way off. The repairman said he smelled gas when he entered my house. He ordered three new knobs. I then called LG at 800-243-0000 and told them that I had just read all the complaints about the range knobs, and how upset I am to learn that LG was doing nothing about the problem. I was then told that LG has a new replacement knob that they will send me free of charge. Five new knobs. No charge. I then asked why they were not notifying their consumers. No answer. I hope this will help someone else.

I hate to complain about products, it is not my nature to do so. The ice maker in our new LG LFX25974 is as poorly designed as I I could possibly imagine. The ice tray will not always break the cubes out of the tray and drop them in the bin. It rotates upright and then overfills with water which overflows the tray and when it freezes again, the tray is frozen in place and will not dump the cubes.When the freezer goes into the defrost cycle it cause the cubes to thaw on the outside and then they re-freeze into an ice bridge. There is no fix for these problems even though LG will drag you through a troubleshooting process. They know it is a poor design but refuse to address it. The best solution is to not purchase a built in ice maker. You will cuss this thing all the time if you try to use it. I would have given them a better score if they had been honest with me, which they were not.

LGs top of the line washer is a piece of crap and their customer service is as bad. Heres a picture of my white tennis skirt and white sports bra after they were cleaned separately in the washer. Buyers beware!

Horno LG Modelo LRE 30755ST - Intenté hornear unos brownies a 350 y el horno se sobrecalentó sin control hasta el punto de que los brownies se quemaron, el molde se arruinó y los detectores de humo se dispararon. Debía estar a varios cientos de grados por encima de los 350. El técnico pensó que los elementos de calentamiento se atascaron, en lugar de encenderse y apagarse. Me pareció que un horno que se calienta sin control debería haberse considerado un problema de seguridad y no una reparación más fuera de la garantía.

LG LFX259785SB/00 - 4 year young LG refrig compressor failed. Shame on LG but the kicker is after almost 1 week we were told by LG that the comp is on BACKORDER and MAYBE be in by September 1 BUT NOT SURE. Tells me that this model and others who use same compressors were bad from the get go. Who can go without refrig for that long??? My mother who is 90 and still able to live on her own is going through this as we speak... $1900.00 + and only 4 years of use. Had to go out and buy her a small refrig - just trying to get her by until and unknown time of repair. Food lost and labor should be included in the fix but it wont happen. Class action anyone??

Our LG fridge compressor went out after 3 years, so no cooling/freezing at all. Called LG support and it�€�s under warranty. They gave 10 repair places that they would pay for the repair. Of the 10, only 2 even serviced my Chicagoland area (not a rural area with very few companies). Of the 2 that did, the earlier either could come out was in a month. So I panicked and called a local spot that could. Over $700. LG will not honor my warranty because I used someone outside of who they approved even though everyone they approved couldn�€�t come and fix it within a months time. There is a class action lawsuit going on against LG for this exact reason. I�€�ll never purchase LG again.

Se ve bien. No uso nunca la convección. El color azul del interior del horno es bonito, pero no puedo poner papel de aluminio en él por razones desconocidas. Cuando pongo papel de aluminio en la rejilla inferior para evitar que las gotas caigan a la superficie del horno, creo que interfiere con la parte inferior de la pizza o el pan que se dora. Utilizo un limpiador de encimeras todos los días en la encimera de cristal. Los ajustes son digitales. La luz del horno es azul y la del microondas es verde. Me gustaría que ambas fueran azules.

Im writing this letter in regards to my refrigerator. Ive been having problems with my refrigerator since last October after several repairs done to the refrigerator. I had contacted the LG company regarding the fault that I have with my refrigerator. A technician came to check the refrigerator and placed the monitor, and because that they had already replaced the part in the refrigerator previously, they said there was no fault found. So, I asked for a copy of the report, and they refused to send me a copy. They sent me another technician to install another monitor, and the technician was so ore gent man. He said to me I must have bad luck to have the same problem with the refrigerator. I said, Do not say that. Dont mix my luck with a faulty LG product.I called LG and Jackson company. I told them about what the technician said to me and told them I dont appreciate any one, no matter who you are, to come to my house and accuse me of having a bad luck. So, they told me that the manager is away to make the final decision. I kept calling LG, and they said the manager was on holiday that went for a couple of months. Then finally, when I called back in May, they said the manager was back and there were no faults found and that your warranty has expired; you have to get your own technician.When I was going back and forward with LG, I was dealing with Rod. I had mentioned to him if there were no fault found, if I could get a second opinion and compare the results with their report. He refused, and he said, If you get any one to check the refrigerator, it will be no longer covered by warranty. Finally, I called last 14/8/2012 and complained how its not fair that I have been treated like it. It is not my fault for having a faulty LG refrigerator. Im still waiting for Jackson to call me again, going through what we have been through for the past almost 10 months. Thank you for your time.

I have the same experience with my machine. Just after 1 yr, the washer will spin & refill for hours repeating the same cycles. The machine starts at 57 min. wash 9 normal load, cottons) but after an hour is still spinning, draining & refilling. The first time I noticed this, it was spinning for over 3 hrs. until I stopped it. Not only that, the clothes come out about as dirty as they went in. The machine is a huge disappointment.

We bought an LG French Door Refrigerator 8 years ago for almost $3000. Right before the warranty expired the compressor broke. It took 2 weeks to get LG to send a repair man out, 2 more week for the wrong part to arrive, 2 more weeks for the repair to be finally completed. Now a few years later, the refrigerator broke down again. We called several appliance repair companies and they all said we are better off applying our money to a new refrigerator because the parts are nearly impossible to get and they will not last. None of them had positive opinions of the LG product. Never again.

Compré la secadora LG DLE3170 hace unos 3 años. En 6 meses empecé a tener problemas con la pantalla de pelusa. Durante el centrifugado la rejilla empezaba a levantarse por encima del borde entre 3 y 5 mm, lo suficiente para atrapar la pieza de ropa. Luego se arremolinaba en una cuerda floja, lo que traía consigo otras piezas de ropa y todas ellas se apretaban en una enorme espiral. Al principio ha sucedido muy raramente, pero en los últimos meses sucede con bastante frecuencia. He intentado nivelar la secadora a la perfección, pero no ha servido de nada. Parece que la rejilla es simplemente demasiado grande y no permanece en su lugar durante más de 1 minuto, incluso cuando la secadora está apagada.

Bought an LG top load washing machine. True Balance is a joke. This has been the worst washer I have ever purchased. I made the mistake of not returning it immediately. Because it was very different than your typical agitator machine I didnt realize how bad it was until I began getting the constant UE code. My water and electricity bills have increased because of the constant filling and running in an attempt to balance the load. Bought it from Home Depot. LG has no service people in my area. Can you believe it - they sell the darn machines in my area but no service. I cannot believe this machine hasnt been recalled. My next step is to march down to Home Depot and see if they will make it right because LG and their foreign customer service people dont care. I will never purchase anything made by them again.

Las palabras no pueden describir la alegría que tengo cuando uso y aún más apropiadamente cuando limpio después de que mi marido cocina. Nunca me había gustado ni me había planteado cocinar con electricidad, pero esto es un sueño absoluto. ¿Una olla se derrama? No hay problema. Usa un trapo y límpialo incluso cuando la olla aún está cocinando, baja el calor en el momento en que bajas la temperatura y si recoges la olla y te alejas, el quemador se apaga solo. He considerado un horno eléctrico antes, pero con las características de convección e inducción, me siento como si hubiera muerto y se hubiera ido a la gran cocina en el cielo. Sé que suena un poco extremo, pero después de lidiar con una estufa desordenada andamp; un horno que tengo que bajar en mis manos andamp; rodillas para limpiar, esto es realmente un Dios-send.I también consiguió una gran oferta en mi aparato de eBay. Incluso tenía una garantía de los fabricantes. LG ha sido nuestra marca para T.V., nevera y ahora mi cocina. El único inconveniente es tratar de encontrar sartenes que no cuesten una fortuna y sean de buena calidad, también alguien que pueda decirme por qué mi plancha de hierro fundido se partió por la mitad cuando intenté calentarla para cocinar un filete. No es un problema grave. Sólo me gustaría tener algunas respuestas.

Compré un combo de secadora y lavadora LG en abril de 2015 y estoy muy decepcionado de mí mismo al hacerlo. Desde que lo compré estoy teniendo problemas con la secadora. La ropa atrapa el filtro de pelusas desde el primer día y ha arruinado muchas de mis prendas. He hecho cargas pequeñas, cargas grandes, usando redes de protección para los sujetadores y piezas de ropa fina y nada ayudó hasta ahora, no me he quejado todavía y me limité a lidiar con ello y tirar las piezas de ropa retorcidas en la basura, cada vez que sucedió, pero esta mañana cuando me desperté y encontré toda la carga de mi ropa de verano retorcida en una cuerda gigante parece que esto me llevó a un edge.The filtro de la secadora no sellará completamente y se ha atrapado la ropa en la esquina y se retorció hasta que cada pieza de ropa se arruinó e incluso abrió la puerta de la secadora por sí mismo. No sabía por dónde empezar a desenrollar la ropa, esto es terrible. No volveré a comprar un producto LG NUNCA MÁS. Me quedé muy sorprendida y empecé a desenrollar la ropa sin pensar en hacer una foto de ese terrible espectáculo.

We loved this fridge for about the first 3 months. Then the optional second ice maker that we purchased would take a week to fill. We were told the air temp in AZ was too hot for the fridge to produce ice any faster!! Really, how stupid do you think we are? We have had at least 10 visits to repair this issue and now the upper part of the fridge is fluctuating from 30-42 degrees when set at 37. We are losing food to spoilage and freezing. We are paying for all the spoilage. The battle continues to have this fridge operate as it should. VERY VERY FRUSTRATING. I will not buy LG again.

He contactado con LG en muchas ocasiones. Al menos 10 veces. Les he llamado y les he enviado correos electrónicos. Mi lavadora se estropeó después de 6 años de una garantía de 10 años. Simplemente recibo mensajes de alguien se pondrá en contacto con usted. Nunca lo han hecho.

Its a great refrigerator. The only actual problem is with the French doors... they never seal shut and the door alarm doesnt go off to let you know. You have to make sure you push on them to make sure they are closed. The other problem is that the plastic on the inside cracks easily. Other than that I love it.

My LG washer broke three months ago. I have a service contract but the companies LG hired to repair the washer have done nothing. I can�€�t even call them. Their mailbox is full. They do not answer or return or leave messages. I have a $1500 steam washer and I�€�m still going to the Laundromat paying to do my laundry for three months. Next time I�€�m going back to Maytag.

It is finicky, hard to start, hard to remove and clean the filter. Frequently stops in the cycle, and has a top bar made of silver plastic that split at a seam. When I called for the warranty coverage, I was told 4 weeks for a repair man. It is a poor warranty (I live in a major city) and badly designed dishwasher. Stick with a more reliable brand with more accessible repair people. After 2 years, I am replacing it.

Very pleased with the performance of both our LG washer and dryer. Would not purchase the drawer stands because they make the tops of the machines too high for my height (53) and the drawers are too short to stand most containers in.

We purchased a LG front load washer and dryer few years ago and at the present time we have replaced three pumps and numerous other hoses (Dryer is working fine). As of 1/21/14 the washer again has failed to pump out the water so now I assume I will be buying pump 4! The only good thing is that the serviceman is here so often I no longer have to pay for service calls! I will never buy another LG product and tend to tell everyone I know of the problems I am having with the washer. Hopefully they will get it right soon!

REFRIGERADOR LG MODELO: GSJ761PZXV. He comprado el refrigerador LG anterior de LG en mayo de 2019, y me di cuenta de que la tecnología de LG ha superado con creces su capacidad actual. Este frigorífico tiene una tecnología de transbordador espacial. Allá por enero el sensor funcionó mal y hace pitidos cada pocos minutos durante 24,7 sin parar. Informé a LG y concerté una cita con un técnico para que viniera a arreglarlo, pero en la primera visita no pudieron arreglarlo y tuvieron que pedir las piezas y concertar una nueva cita en febrero, pero durante este tiempo la cita se reprogramó porque las piezas no llegaron. Entonces el técnico vino y descubrió que LG le había enviado las piezas equivocadas y que tenía que concertar otra cita y esperar a que llegaran las piezas. Ayer (9 de abril) el técnico nos informó de que había recibido de nuevo las piezas equivocadas de LG y que tenía que reprogramar la cita. El servicio de atención al cliente te pone en contacto con diferentes personas por teléfono, pero sin ninguna solución. Este sonido de pitido ha sido sin parar 24,7 para 4 meses. ¿Alguien de LG tendría una respuesta a esto? CREO QUE TENGO QUE ESCRIBIR A LG EN COREA PARA QUE MANDEN UN INGENIERO DE COREA PARA ARREGLAR MI FRIGORÍFICO.

After 20 months my LG fridge with an inverter linear compressor failed. LG customer service is terrible, as I have to wait 7 days for a tech to look at the fridge to determine the failure.... it�€�s the compressor... No cooling in both freezer and fridge compartments, all fans are running. I�€�m one of many unsatisfied customers! Had I known the reliability of the inverter compressor was this low I would have purchased the fridge! I hope there are some lawyers out there with similar failure of their fridge and consider a class action law suit against LG Electronics. The inverter compress design is faulty and all customers should be given the choice of having it fixed (only to fail again in 18 months) or a total refund of our purchase. STAY AWAY FROM LG INVERTER COMPRESSORS OR LG!

These are the doors to our LG French door refrigerator. Before the refrigerator was 1 year old the black finish started peeling off the stainless steel exterior. According to LG this is purely a cosmetic issue and they refused to cover any of this with the warranty. I just wanted people to know black stainless steel appliances especially those from LG might be something you might not want to consider ever purchasing. We are very sorry we did. There are over 2,000 complaints already listed on the internet against LG refrigerators.

We have owned a LG French door bottom freezer refrigerator for about 3 years. The following problems occurred: 1. Ice maker failed and had to be replaced. $500.00 for labor and parts. 2. Ice maker cannot make enough for drinks for a dinner party of 4 throughout the evening. 3. Ice maker chute flap door will not close and allows ice to melt and then freeze and clogs chute. 4. Freezer will not drop temperature below 28 degrees. Soft ice cream.Its a good looking large capacity refrigerator but it is not a GOOD WORKING refrigerator.

Compré un refrigerador LG de puerta francesa en Home Depot y fue entregado e instalado el 25/05/2016. Ha funcionado muy bien hasta el 24 de enero de 2020, cuando dejó de mantener los alimentos congelados o fríos. Seguí la guía de solución de problemas del manual del propietario, pero seguía sin funcionar. Llamé a LG el 25 de enero de 2020, ya que la unidad está en garantía y pasaron 5 días antes de que el técnico (a 45 millas de distancia) pudiera comprobar la unidad. Al comprobarlo el 29 de enero, descubrió que el compresor y la secadora se habían estropeado. Ya han pasado 2 semanas y finalmente todas las piezas están en su sitio, pero la primera apertura de las instalaciones de reparación es el viernes 2,14. Eso significa 22 días de comidas fuera de casa, lo que no es barato. Por lo tanto, si usted decide comprar un refrigerador LG, le sugiero que compre una copia de seguridad o perderá, en mi caso, un mes de comida.

Estoy muy disgustada y muy frustrada. Compré un conjunto completo de electrodomésticos de cocina LG hace poco más de 2 años en HHGregg e invertí en una garantía de 5 años (HHGregg premium) para cubrir todos los electrodomésticos. En tan sólo 2 años estoy teniendo problemas con todos mis electrodomésticos y actualmente estoy esperando una llamada de servicio de HHGregg (a quien nunca más compraré electrodomésticos). Hoy he descubierto que la garantía de HHGregg no es tan buena como el papel en el que está escrita. Una queja es el horno de microondas LG. Ha dejado de funcionar (el plato ya no gira y no se calienta). Aparentemente, hay un defecto en el diseño de los hornos microondas LG que se colocan sobre la estufa. El calor de la estufa hace que el sistema de microondas deje de funcionar. LG y HHGregg deberían reemplazar mi horno microondas que funciona mal por uno sin este defecto. ¡No LG me dijo que me pusiera en contacto con HHGregg! ¡HHGregg me ofreció sólo un crédito de tienda de 200,00! ¡Este costo no reemplaza mi microondas! ¡Me siento robado por LG y por HHGregg! ¡¡Vergüenza para estas dos empresas!!

Compré una nueva lavadora LG de carga superior en 2011. Empezó a gotear después de unos años y luego la placa principal se quemó. Huele fatal. No voy a perder tiempo ni dinero para intentar arreglarla. Espero poder encontrar una marca mejor.

El panel táctil de mi cocina eléctrica LG no siempre funciona. ¡¡¡¡La mayoría de las veces es cuando pulso Bake (se enciende la luz de 350 grados) y luego Start.... y no pasa nada!!!! Muevo el dedo por toda la zona y no arranca. Entonces pulso Borrar y voilá, no hay problema; ¡¡¡funciona perfectamente!!! En más de dos años de propiedad, esto ha sucedido al menos una docena de veces. ¡¡¡Eventualmente funcionará, pero no hay rima o razón por qué!!!

Compré una secadora eléctrica LG en HH Gregg en noviembre de 2013. Un mes después, uno de los ciclos dejó de funcionar. Llamé a LG muchas veces. Enviaron 4 reparadores de 2 empresas diferentes que sustituyeron varias piezas, pero el problema persiste. Después de que el último reparador viniera y no pudiera hacer nada, llamé de nuevo a LG con la esperanza de que reemplazaran la unidad. Me dijeron que el técnico había determinado que mi secadora funcionaba según las especificaciones y que no podían hacer nada más por mí. El hombre estuvo allí literalmente durante 5 minutos. No estoy seguro de cómo pudo determinar algo - si se quedó durante el ciclo, vio que mi ropa salía empapada a pesar de que selecciono muy seco cada vez.Escribí a LG Executive Service a través de su página de Facebook y también no hicieron nada por mí. He llamado a HH Gregg varias veces y me han dicho que han presentado un informe a sus relaciones con los proveedores, pero hasta ahora nadie me ha devuelto la llamada. Estoy muy enfadada porque me he gastado 900 dólares en una secadora que no funciona bien y estoy aún más enfadada porque un representante de LG me dijo en un momento dado que usara un ciclo diferente. No volveré a comprar LG.

I had an awesome experience with LG customer service! My Washer WM0642HW that I bought 7 years ago started with a big noise and doesnt spin. I called to LG Cust. Serv. and then they sent a LG technician to check my washer and he found the problem. The rotor was damaged and due to the Motor was under 10 years warranty this professional guy replace the part and I dont pay nothing! The service was on time and very professional. I have a lot of LG products - VCR, DVD, TVs, washer and dryer too. Dont complains! I love LG Products.

Not heating or cooling on a 3.5 year old $3,000 refrigerator. I bought the now discontinued LG LFXS29766S refrigerator in August of 2015. It looks like new and has had no problems until last week on a Tuesday when I realized it had stopped cooling and making ice. I called the store I purchased from and was told that I had luckily bought a 60 month extended warranty, but I had to call them to get service. I called and the first time they could get to me was going to be Friday, then the following Tuesday! After speaking with their service person she said that in experience because of the model, a sealed system would have to be ordered and once it arrived they could schedule an appointment. With the caveat that LG can take 3-7 days to even ship the system. So I could most likely be without a refrigerator for 2-3 weeks...WHAT???I really cannot believe that after paying that price for a top of the line fridge that one has to wait 2-3 weeks and in calling local repairmen- NO-one stocks these parts and many do not want to even work on LG. I am hoping that my parts arrive this week and that hopefully it works, reading other reviews for the same problem I am not feeling like I will ever buy an LG product again. My last question to all 5 of the repairmen I called was what they would buy, that lasted the longest, can be fixed and repaired in a timely manner. Their answers were Frigidaire, Whirlpool and Kitchen-Aid. Hopefully this system will last at least another 4-5 years and then I will be buying one of those brands. To top it off I suspect this was a lemon design from the beginning as it has been discontinued. Sigh.

This is the worst refrigerator ever! We thought LG made a quality product, but this refrigerator is a lemon. We have already spent $900 fixing it, I wish we would have bought another brand to replace it. We have had it for two years! The ice maker gets jammed up all the time, and the motor sounds like a freight train while running. The outside is not stainless steel and is starting to rust.

We purchased a LG Top Load Washer WT1501C the end of November 2015. However during a five months period our clothes would be left with stains and white streaks on our clothes. During this time prior with followed the manufacturers instructions to the letter with no improvement. A service technician identified that lack of sufficient water as caused by a malfunction part. A request was submitted for a new part, none received, a request for washer requested. Both were denied by the head office technical team, who indicated it was us the consumer were doing something wrong and would send another service technician to investigate. The end result is a expensive washer that does not work and LG not wanting to honour its warranty. BUYER BEWARE. SUGGEST DIFFERENT COMPANY.