I own an LG refrigerator (model number LR FD 22850 SW), French doors style and with a freezer on the bottom. One day my wife called me and said that the fridge is running hot and the lights stay on, even with the doors closed. I told her to disconnect the power and remove the light bulbs, until I get home. I later found out that the light sockets were very dark and burnt. The plastic lens cover and plastic base were also melted by the light bulbs. I got replacements from Sears�€� parts website. I got them the very next day, and replaced all bad parts. After four hours, the fridge started to get hot again--the same problem. I had placed a thermometer inside to monitor the temperature while it had no lights. The temperature was steady at 37 degrees. Four hours later, with the lights on, the temperature reading was 89 degrees. Lots of foods were spoiled, and the plastic parts melted again. So far I have removed the lights, and the temperature is going back to normal. I believe I am not the only one with this defective appliance.

I have an LG front load washer that keeps leaving black/gray marks on white clothing. After repeated calls to Sears and service calls, they tell me that the only problem is soap residue and I must clean the washer once a month with the special cleaner. I do that and use the recommended amount of detergent to wash the clothes and still, they come out with black and gray streaks. These streaks and marks do not wash out and it seems that if it was soap residue, it would wash out after repeated washing. I have ruined many good articles of clothing because of this and when I can afford it, the washer will be heading to the scrap heap!

I bought an LG True Steam Balance washer and dryer 2 years ago. Without a doubt, my 30 year old agitator washer and dryer in our house up north function much better. I purchased on the strength of Consumer Reports recommendation and because I thought the steam option would be useful. Consumer Reports really blew this one or else the report was written by some young person who considers wrinkles a fashion statement.EVERYTHING and I include towels, comes out so wrinkled that it requires touching up with an iron. I cannot WAIT to get rid of this washer and dryer; it makes life harder, not easier. I cant fault the cleaning; the clothes are cleaned just fine, but I believe that the washer spins with such ferocity that wrinkles are set into the clothes and no amount of tumbling, or taking them out of the dryer while damp, will eradicate the wrinkles.

I have a stainless steel LG French Door Refrigerator that I purchased from Home Depot. After approximately 1 year, the refrigerator front seal ripped. When I contacted LG, the stated comment was that they had never had this problem reported before, and it now was not covered by warranty because of the time limit. It is not covered by the store warranty that I bought as it only covers mechanical problems. Frequently, the ice maker freezes (and the door tray simply cannot be removed - poor design) requiring me to use a hair dryer to thaw it out. What a problem! This is not covered by warranty. I contacted LG about this problem, no response. Personally, I would never buy another LG product.

LG is more reliable and durable than many other brands and offers me what I want. It has met my initial expectations but Im hoping for more in the future in all honesty. I like that there are premium capabilities that allow me to have different set ups and it makes me excited to be able to use the refrigerator everyday. I would want the refrigerator to be used well and have an ice machine that is quality. Some other brands may be a little bit more aesthetically attractive though in a sense.

Three months ago I moved into a home with newer LG appliances. Recently, the freezer and refrigerator stopped keeping the food frozen or even cold. This was on Friday evening, so I searched online for possible solutions. I found a YouTube video of someone with the same fridge as I who had the same problem and he solved it by unplugging the fridge and plugging it back in. We did that, but it did not get colder. On Saturday I called the 1-800 number listed in the Smart Diagnosis section of the manual, hoping for this to tell me what was wrong and get it repaired quickly.The employee who answered the phone said they did not have the software to do this. He could send out a technician, but nobody would be available until after the weekend. I had to take the day off work to stay at home, waiting, only to be told that the technician didnt have a new compressor with him. He said he would order one, and although it would be here the next day, the technician didnt have the availability to come back until three days later. By this time, we had to throw away literally everything in both the fridge and freezer. Hundreds of dollars worth of food, not to mention all of the money spent having to eat at restaurants because of the spoiled food.Another day off work and the technician was able to replace the compressor. Thankfully it was still under warranty. He told us to wait until the next day to fill it with anything that needs to be cold as to ensure it is working correctly. He said that he hadnt had a replaced compressor fail yet. We waited 48 hours before we went back to the grocery store to fully replace what we had lost. That was yesterday.Today, I noticed the ice melting and dripping through the dispenser. I call the 1-800 number yet again, and am told, yet again, that Smart Diagnosis is unable to be used because of the lack of software. Unfortunately this time the employee says that she is unable to schedule a technician to visit because that is unavailable to her. When asked to speak with a supervisor I was told that there wasnt anyone available, but someone from the corporate office would contact me within 72 hours. 72 hours? No supervisor or manager available for simple customer service? UNACCEPTABLE!! This appliance needs to be replaced, not bandaged with defective parts. Parts fail, I understand that, but the level of customer service from LG has me unwilling to ever buy another LG appliance.

He tenido esta lavadora LG de 9 kg de accionamiento directo durante 18 meses y ha sido un dolor, he tenido un ingeniero fuera una vez, he llamado al servicio de atención al cliente dos veces últimamente y después de decir que alguien se pondría en contacto conmigo en 48 horas todavía estoy esperando, eso fue hace 2 semanas. La máquina es extremadamente sensible, se detiene a mitad de un lavado diciendo que tiene una carga desigual cuando hay una pequeña chaqueta en ella. También hay que vaciar la bañera manualmente después de que se detenga, en definitiva, nunca recomendaría a nadie que comprara esta máquina, ya que ha sido una pesadilla y el servicio de atención al cliente de LG es igual de malo.

We purchased a $2000.00 refrigerator from Lowes a week ago and we already have to have the repair man out to fix a leak. He came to the first appointment right on time, diagnosed the broken line, and said he would order the part and call when it came in and to set the next appointment. Great! Well this was on Tuesday, it is now Saturday. I decided to call to see what is going on. I got a hold of the customer service rep and he advised me that the appointment was set for today being Saturday, between 1 and 3. I let him know that I had not received any call to set up any appointments, but OK Im home. It is now 5:30 pm, Saturday and no repair man, no call. I called Customer Service and the rude woman on the phone said he will be there between 1 and 5 pm. I explained to her the time I was told and she proceeds to argue with me, so I bit my lip and said OK. I called at 5:45 pm because we are getting ready to make dinner and didnt want to be in the techs way and him in ours. I believe I got the same rude person and she said he will be there when he gets there. Lessons learned: (1) dont purchase anything from Lowes (Lowes did say I could bring it back, which is a hassle because it is full and I dont have anywhere to put the food); (2) dont buy anything from LG. Horrible customer service.

LG service lacks timeliness. I bought an LG French door refrigerator which we put in service three years ago (in 2015). Since that time we have had the circulation fan replaced in 2017 and the compressor failed in 2018. We have now been waiting for three weeks to have the compressor replaced and it appears we will be yet a fourth week before we have a technician here to perform that work. Took 2 weeks to get the tech out to diagnose and order the parts needed, another week to get the part and set up another appointment, then the appoint was cancelled because a plastic part I could snap on myself was not yet on hand. Like I said: Now looking to be 4 weeks (maybe) before I once again have another functioning refrigerator. NOT HAPPY!

I chose LG because it stood out. It had all the features I needed and wasnt going to cost me an arm and a leg. It was organized and it looked clean. The LG refrigerator is one of the leaders in technology and it doesnt change with their refrigerators. Theyre spacious and stay cold. It has great durability too. There isnt too much I would say needs improvement. I would just say that the area to keep things on the door of the refrigerator could be more spacious.

200 caracteres no son suficientes para explicar, LG no ofrece hasta que saben sobre el tema y que extendieron todas las garantías en el compresor lineal a 5 años. Mi refrigerador fue comprado el 1 de noviembre de 2017. https:,,lgcommunity.us.com,discussion,3871,important-lg-refrigerator-warranty-information-announcement-please-read. Abrí un caso con el soporte de LG, LG dijo alegremente que mi refrigerador está en garantía cuando mi cuenta de LG para registrar mis aparatos dice claramente que está fuera de garantía. Hay que llamar al número que aparece en el enlace que añadí para que se haga el trabajo de garantía. Hablando con el agente, que era agradable para hablar, también volvió y dijo que LG también ofrecerá a recoger el costo de la mano de obra en esta llamada como un servicio gratuito. ¿De verdad? La garantía dice que la mano de obra está cubierta. Hasta aquí el falso gesto, ¿es la vida buena? De todos modos, volviendo a mi historia. Ahora que finalmente he llegado al fondo de todo esto, tenemos un ticket de servicio generado y el agente está trabajando para confirmar un técnico de servicio en mi área para tomar la llamada de servicio, afirmando que tendremos a alguien dentro de las 24 horas. Bien, todos sabemos ya que 3 días después de que el frigorífico haya dejado de enfriar y a 61 grados, toda nuestra comida ya no es segura para comer. Han pasado exactamente 24 horas desde que llamé al servicio técnico de LG y todavía no se ha confirmado la presencia de un técnico, ¿cuándo volverá a enfriar mi frigorífico? Mientras sigo investigando sobre este tema, ¿cuántos de ustedes conocen la demanda colectiva contra LG por este mismo problema? ** Supongo que vale la pena hacer su investigación. Después de que un técnico me dijera que el compresor no funcionaba correctamente y de que me diera un codazo en el hombro diciéndome comprueba esto, descubrí todo esto y ahora estoy esperando que me arreglen el frigorífico gratis. Una vez arreglado tengo que hacer una pregunta más. ¿El nuevo compresor está cubierto por una garantía de 5 años desde el día en que se instaló? Después de todo, todos sabemos que este compresor también fallará en los próximos 36 meses, más o menos. Esta es la segunda generación de compresores lineales y LG aún no ha solucionado sus problemas de conocimiento, no tengo conocimiento de que vaya a salir un compresor de tercera generación en breve. Si sigue investigando encontrará que LG ya ha pasado por una demanda colectiva por este mismo problema en compresores anteriores a estos. Espero que esto haya sido útil para cualquiera que lea esto y que esté investigando sobre un frigorífico LG. ¿Alguien está buscando un refrigerador de puerta francesa? Tengo uno a la venta.

Me gusta el aspecto y la funcionalidad de mi LG y por eso lo compré. Me gusta especialmente el cajón de la carne. Está en el centro del frigorífico y es un cajón de 3-4 pulgadas de alto que va a lo largo del frigorífico. Ninguna otra marca lo tiene. Mi casa es una casa LG, desde los teléfonos y televisores hasta los electrodomésticos. No hay quejas. La vida es realmente buena.

We bought the LG Steam set back in May 2009. With a big family, it was such a blessing to get a large capacity elite washer and dryer! We used our tax money for this expensive set with the premise the company pledges: that we would quickly reap the savings of this energy and water efficient washer. Well 4 1/2 years later we have a broken washer with a bearing assembly that needs replaced. The washer kept filling up all on its own and leak, then it wouldnt drain and then getting stuck in the midst of a cycle. We would have to drain the tub and ring our clothes out by hand (we have 7 people in our family). Then it finally quit spinning altogether. It has been a mess to say the least. Total cost to fix it? Repairman said in the $800 range. That is ridiculous for a machine that is less than 5 years old and was so expensive to begin with. And it sounds like this is a manufacturing problem as I read so many others who have this exact same thing happen. Can we say class action law suit? Sign me up.

Compramos una lavadora LG de accionamiento directo hace cuatro años, parece que hay una especie de material con aspecto de ceniza en nuestra ropa después del primer año. Hoy los tornillos del agitador se partieron por la mitad y el gran agitador circular de la parte inferior de la lavadora se desprendió. He sacado el agitador porque estaba roto y debajo había una tonelada de basura con aspecto de ceniza. Producto horrible. No lo compren. Muy descontento. Tengo que comprar otra lavadora hoy porque esta se ha roto y es horrible.

Compramos una lavadora de carga frontal y una secadora LG en mayo de 2017. Desde el primer día he visto que mi ropa no está limpia. Probé con agua abundante, pesada y extra, pero la ropa solo estaba parcialmente mojada. LG afirmó que no sé cómo lavar ya que es una máquina de alta eficiencia. Tengo lavadoras de carga frontal desde hace 20 años. Un técnico vino y mencionó que oye eso a menudo y que deberíamos añadir agua. LG lo alarga.

We bought this LG Inverter Linear fridge due to large size and do love that we can fit a lot of stuff in the fridge - however this fridge is less than two years old and not working. We called customer service on Wednesday. They have not yet called to set the appointment even after our follow up call on Friday - so here we are 5 days into a non working fridge or freezer and no repair appointment scheduled by LG - remember a $4000 plus fridge that�€�s less than 2 years old plus loss of the food that we have to throw out.

Bought an LG fridge a year and a half ago for over $2000.00. Suppose to be top of the line. It started making a terrible sound and the cooling started to fail. By morning the fridge completely shut down. Called HhGregg who stated, Your warranty expired. What do you expect us to do? Found out no one works on LG fridges in my area. Got a hold of HHGreggs service center who said they would be out. They have come out 5 times in the last 10 weeks and left each time knowing the fridge is not fixed. They refuse to replace the compressor which has a 10 yr. warranty. Not sure where to go next. Would never recommend HHGregg or LG to anyone.

Don�€�t buy an LG refrigerator in Anchorage, Alaska! No service company in Anchorage will do LG sealed system warranty work. When our 5.5 year old LG refrigerator (model LFX21976) stopped cooling and freezing, we called an Anchorage technician to come check it. He determined that it had a compressor failure which is a sealed system issue a warranty item. He called LG to establish a claim. The LG contact ran through a diagnostic and told our tech to first replace the inverter control (not a warranty item). Our tech refused, telling LG that he was not going to charge us for work that he knew was not the problem. He persuaded the LG contact to record our claim as a sealed system (compressor) issue. Our techs company refuses to do sealed system warranty work for LG.When we called LG to confirm the warranty repair and find out who would do LG warranty work, we were given 3 names. One was the company we originally contacted. The second advised that they too will not do LG sealed system warranty work. Only the third, located in Palmer, AK, would do the work. He charges a $35 travel fee for the hour drive to Anchorage. Having no choice, we made an appointment. He confirmed the sealed system compressor problem. Because we would be traveling, he took our refrigerator to his shop so he could work on it there when the part arrived. We expected the work to be completed when we returned.When he contacted LG to have the part shipped, he was told to replace the inverter board and main PCB not warranty items. He did this work without contacting us. He said he had to go with what LG said even though he and LG had both been told that the inverter board and main PCB were both functioning correctly. When we returned, the Palmer tech said, Good news. It wasn�€�t what he thought and it did not cost as much as the warranty work would have. It did cost $438.95. He brought our refrigerator back in a few days but advised not to plug it in until the next day so the fluids could settle. We plugged it in; it did not cool or freeze. The same problem we originally reported.When he came back several days later, he concluded that it really was a sealed system compressor problem. It then took more than two weeks to get the part. He did the repair. The refrigerator again works. But the warranty only covers the part, not the $450 labor. We were without use of our refrigerator for two months and paid for unnecessary work. A 5.5 year old refrigerator should not fail! Based on other reviews maybe we were lucky to have it work that long! But the lack of service companies willing to do LG warranty work is reason not to buy an LG refrigerator in Anchorage, Alaska.

Tuve el mismo problema con un pomo de LG en mi estufa de 2.000 dólares. Una rápida llamada telefónica a LG y me enviaron inmediatamente un juego completo de pomos nuevos que llegaron en menos de 10 días. Así es LG por cuidar de su cliente y reconocer el problema con el vástago de plástico en las perillas.

I was happy with the young man that repaired our refrigerator. He was professional and completed his work within a timely manner. I was disappointed in LG for not trusting me, I told the lady the compressor was not running. The fan and lights were working, just not the compressor. The temperature in the refrigerator was 65 degrees plus. I also told her I had heard the compressor running loud a few days before and now nothing. If the lady at LG had trusted me, the part could have been ordered and here or with repairman when he arrived here the first time and I could have my refrigerator repaired and running a week earlier. I am all not happy that repairs had to be done within the first few years of owning it. I understand that this is a regular occurrence on refrigerators now. Disappointed in the integration of the companies putting in place planned obsolescence. I have a 25 year old refrigerator that is still running and has never had repairs done to it. The big profits for the companies, is not good for the consumers or the landfills. I am thankful for the warranty that did cover the parts and the lady at LG for covering the labor repairs. I am just sorry that I have to be without my refrigerator for a extended period of time.

In May 2016 we purchased a Kenmore side by side door in door refrigerator. Little did we know that it was actually a LG refrigerator with a Kenmore label. The Refrigerator stopped working in July of 2018 after just a little over two years. We called Sears Service, and got the bad news that our warranty was for only one year. The repair would cost $800. We foolishly went ahead and trusted them to repair it promptly. It took them 3 weeks to order parts and schedule a technician. The technician did a poor job and the new compressor was making noise and not cooling. They had to reorder parts and another technician which took another 4 weeks. The second technician eventually fixed it. Now we are keeping our fingers crossed to see how long it will work.

Just move along, people, move along. Nothing to look at here... keep on moving, over to the other part of the appliance department, the area that has anything BUT LG. You have worked hard for your money, dont waste it on LGs products that offer a huge warranty on the motor, but rust out in under a year. Sure, theyre cute, they sing to you, they are curvy where your last washer/dryer was boxy... dont be deceived. In under a year this washer has gone from being the superstar of the house, to a tired shadow of its former self. The bleach dispenser rusted almost immediately and now, the appliance can only be used to wash dark clothes, ones that the rust stains will not show upon. Thats real nice, an $1,100 machine that can only do 1/3 of my wash. Maybe when I replace it - which will be very soon - the motor with its warranty can be re-purposed to drive a pottery wheel. Ultimately, it was designed for it - making everything it touches dirty instead of clean. Skip this washer, the dryer too. Go with Costco. At least there is some semblance of customer satisfaction there AND you neednt speak Tagalog to get it.

Empezaré diciendo que actualmente tengo y he tenido muchos productos LG a lo largo de los años y he estado muy satisfecho. Investigué los electrodomésticos durante algún tiempo antes de decidirme a comprar LG. Compré una gama de gas de doble horno deslizante, un microondas de ahorro de espacio y un lavavajillas en septiembre de 2018. La gama tuvo que ser ordenada y no fue instalada hasta octubre de 2018. En menos de 2 meses la gama requirió una reparación importante en la que se reemplazaron múltiples piezas, incluida la placa base. Después de varios intentos del servicio de reparación, finalmente se reparó el 23 de enero de 2019. Se determinó que había un cortocircuito directo. El ventilador no funcionaba porque tanto la placa base como la placa de relés estaban fundidas, por lo que el ventilador no funcionaba para controlar las llamas. El horno se apaga y no se puede utilizar.El 24 de noviembre de 2019 volvió a ocurrir el mismo problema. Tuve que hacer varias llamadas al servicio de atención al cliente y exigir hablar con un supervisor para conseguir incluso una llamada de servicio programada. (Permítanme revelar que este electrodoméstico está ahora fuera de la garantía de 1 año.) He solicitado que LG reemplace esta gama de $ 2700 con una nueva marca debido a sus problemas eléctricos y de seguridad significativos. Un ejecutivo que sólo proporcionó un nombre de pila y un correo electrónico de apoyo me envió un correo electrónico para disculparse por mis molestias y me ofreció ponerse en contacto con él para cualquier pregunta o preocupación. Le he enviado dos correos electrónicos sin respuesta. Estoy más que decepcionado y la falta de preocupación de LG es inaceptable. He pedido la información de contacto de un representante de LG que realmente pueda hacer algo para ayudar tanto al ejecutivo como al servicio de atención al cliente sin obtener respuesta. Tengo una gran preocupación ya que esta será la tercera placa base instalada en menos de un año.

I have a 2-1/2 year old LG french door, bottom freezer refrigerator that I purchased from Sears for $3,000. While on vacation, the entire unit stopped cooling. Called Sears to service. Because it was a sealed system issue, LG covered parts but not labor. 4 visits, $480 later, and 4 WEEKS WITHOUT A WORKING REFRIGERATOR, the unit is still not working. The compressor was replaced, the evaporator was replaced, the dryer value was replaced, as well as 2 valve assemblies.I call LG and they tell me I need another repair company to look at it. I pay another $100 for them to tell me they think it needs another compressor which will cost me another $300 and there is no guarantee that will fix the problem. Unit still isnt cooling, freon is low, and you can hear the freon now gurgling loudly through the unit. I have called LG at least a dozen times. Lucky if you can get someone who speaks English that is understandable. My question to them was, will they deem it a lemon and offer me a buyout or replacement if compressor doesnt fix the problem. They cannot give me an answer.So now I paid $3,000 for this refrigerator, close to $600 already in labor charges trying to fix it and it still does not work and LG will continue to allow this nightmare to continue until God knows when. I am wheeling this piece of crap to the curb and cutting my losses which is EXACTLY what LG wants. You win LG! I will post on every social media account everywhere that I can until your company is out of business. We need a class-action lawsuit against LG as well. Any lawyer interested, please contact me. LG MAKES JUNK! THEIR WARRANTIES ARE JUNK! THEIR CUSTOMER SERVICE IS JUNK! THEY DEFRAUD THEIR CUSTOMERS! I cannot stress it enough. Do not buy any LG products! Please!

I do not understand how your company can recall a washing machine, put a part in the machine and it is still not fixed but yet your company calls it completed. I am not able to wash my childrens winter coats, raincoats, sporting clothing, bathroom rugs, and everything else that has water proofing including my sons, who is in a crib, mattress bed. I dont understand how your company can call it fixed. I am very disappointed with your company and unless I get resolution to this problem, I will be going to the Attorney General in NYS. I plan also to spread the word regarding the lack of customer satisfaction I received from your company. This is awful to do to customers who made good money for a product. Now, I have to go to a Laundromat to wash my clothes. Does that make sense to anyone who has bought a washer???

In the past 4 months I have had 2 of the 4 LG products I own go out or have issues. Attempting to get these products repaired or service which are under warranty is difficult. LG does not have enough service techs to cover their area of service. Which causes for extend wait and service times. Which is fine if one of your devices is a TV. Though I had a fridge go out and for the issue to total get resolved took 3+ weeks, which end with me purchasing a new fridge not made by LG.

Initially I chose LG brand because I like their other appliances such as TV, Washing Machines, etc. When I bought the refrigerator that was the guiding and deciding factor, familiarity. What I like the most about the LG brand is the nice slick look. I like the brand itself in general. My favorite color in most appliances of that nature is stainless steel. I have been satisfied with the look, functioning and features of my LG refrigerator. I like the inside of the refrigerator as much as the outside. I like the design that allow me to pack my food nicely. Everything I need is neatly tucked away in a place that I am pleased and comfortable to reach and store it.

Comprado el 02,2020. Las primeras fallas se produjeron dentro de los 30 días. El técnico de LG sustituyó la máquina de hielo y el compresor. Funcionó bien hasta el 11,21 cuando encontramos la unidad muerta. Desenchufado para comprobar la toma de corriente. La toma de corriente estaba bien, la volvimos a enchufar y oímos un ZAP y olimos humo. Me puse en contacto con el servicio de asistencia técnica de LG y me dijeron que una empresa local se encargaría de la reparación. Contacté con la empresa local y me dijeron que habían rechazado la solicitud de LG porque LG no les pagaba. Volví a contactar con LG y empezaron un nuevo ticket de reparación. Creo que siguen cambiando los números de ticket para que parezca que no tardan demasiado en reaccionar. Hasta ahora han asignado un total de 10 tickets de reparación, números de servicio al cliente. LG finalmente envió un técnico de LG el 12,8. También me habían enviado 3 piezas diferentes directamente, pero sólo 2 habían llegado antes de que apareciera el técnico. Me dijo que la que faltaba era la placa de control necesaria y que le enviara un mensaje cuando llegara. Llegó el 12,14 y envié un mensaje al técnico. Me dijo que ya no trabajaba para LG y que tendría que empezar de nuevo. Todavía estoy esperando que el servicio técnico de LG localice a alguien dispuesto a realizar la reparación en garantía. 3 semanas sin un frigorífico que funcione es ridículo. No volveré a comprar ningún producto LG en el futuro. Es evidente que no se preocupan por sus clientes.

I bought a new LG Refrigerator in May 2018. Within a month, I started having issues with the refrigerator. It started making a very loud noise & had cooling issues. I called LG customer service, as it was under a manufacturers warranty. For last 2.5 months, LG could not even repair the refrigerator or provide a replacement. Highly unprofessional customer service, as the updated provided by them changes every week. Considering my experience, I will never buy LG products.

We started to have problems with our brand new LG refrigerator 2 weeks after getting it home. First, it was the ice maker. We were still under warranty, and called to have it fixed. The rep said someone will be out the next day. The next day, the repair person said, I dont know why they would have told you that. I wont be able to come till next week. He came out, and said he fixed the problem and went on his way. Two months later, it was the same problem, repair scheduling and all. This repair man (when he finally came out) said, Oh, your ice maker has been broken since you bought it (wonder why the first guy didnt figure that out). He replaced it and went on his way. The outcome is we have ice but it perpetually gets jammed in the shoot and we always have to manually pull the ice out every time we want ice.Now, three years later, we are no longer under warranty, and are having major issues. The freezer is not working. It wont defrost and ice was building up. I called LG. The rep said $95 over the phone just to tell me what the problem is (I know what the problem is, I want to know how to fix it. I read the book and the error message on the control panel on the door says defrost problems). They will not give me any information without paying for it first. We decided not to deal with them anymore and called our local appliance repairman (nice guy). Yes, our 3-year old refrigerator needed to be taken apart and defrosted. The control panel had gone out and inadvertently kept it from defrosting. The control panel is $300 plus the cost of the house call. According to the repair man, 99% of repair calls on LG refrigerators are the control panel. When will the United States stop allowing poor quality appliance in this country?

El microondas tiene 2 años y el tubo magnético, el diodo y la tapa han fallado. Más de 250 dólares para la reparación. Este microondas ha tenido un uso limitado. Sólo calentar y recalentar. Me dijeron que los hornos de microondas son ahora desechables. Si estuviera en la encimera, lo tiraría pero como está montado, costaría más reemplazarlo. No volveré a comprar LG. Modelo lmh2016st,01.

Nuestra nueva secadora LG fue entregada el miércoles pasado. Mi marido la conectó el viernes cuando regresó. Lavé (la nueva lavadora también) y sequé con éxito 4 cargas de ropa. El sábado, día 5, no se secó porque la secadora dejó de calentar. Me puse en contacto con el servicio técnico de LG que, tras intentar diagnosticar el problema, envió a un representante del servicio técnico el lunes. Encontró que el problema era la placa electrónica, pero no tenía un reemplazo. Me citó para el miércoles, pero esa misma mañana me llamó para decirme que la pieza estaba pendiente de pedido. Ahora hace casi una semana que pude secar la ropa por última vez. Estoy pensando en devolver ambos aparatos a Home Depot.

I called the LG Washer Recall Hotline first thing Monday morning. I was told that I would get a call in three to five business days to schedule an appointment. Thats a long time to wait just to get the appointment. So I called Best Buy since I bought an extended warranty of 5 yrs (glad of that!). They are not allowed to service recall problems. So, today being day four of the five-day wait, I thought Id call the service provider they assigned me to. No answer, but I left a message. I thought what the heck, maybe I should call LG back. Guess what? They made an error, the man said. They never gave the repair facility a phone # to reach me at. Gee, I would think someone would look at the repair order and figure that out! So, here I sit with laundry piling up because I have an inoperable machine. The drum came off! Im just lucky nothing was ruined inside of it when this happened. Im so shocked by this ineptitude. I once had a GE refrigerator go out. I called the company and told them it was maybe four years old. They had two people out to replace the motor the same day. What a difference from LG! Oh, and my LG is three years and four months old. I hear Speed Queen is the best, but I never see it sold anywhere! I would caution everyone to avoid LG!

Compramos una casa hace 3 años con todos los electrodomésticos LG nuevos. Recientemente, nuestro horno, que usamos poco, empezó a hacer un ruido extraño. Al encender el horno para hornear observamos un agujero derretido a través de la parte trasera del horno con llamas disparando en el horno similar a una antorcha. El horno tiene instalado un software de solución de problemas y, por lo tanto, descargué la aplicación en mi teléfono móvil, pero después de numerosos intentos no funcionó. Nuestro refrigerador LG también falló en marzo bajo garantía y ahora estoy 5 semanas tratando de conseguir LG para honrar su garantía después de una factura de reparación de $ 1150. Han pasado 10 días desde que envié toda la documentación a LG a petición suya y no me han contestado nada, nada, nada. El horno estaba fuera de la garantía de 1 año y, debido a la naturaleza del problema y al software defectuoso, compramos uno nuevo por 1050 dólares. Entre los dos electrodomésticos LG nos ha costado 2.200 dólares en 2 meses. Si alguna vez obtengo algún reembolso de LG hacia el refrigerador voy a revisar mis comentarios para reflejar su posición detrás de sus productos y su garantía. Después de tantas comunicaciones de ida y vuelta simplemente no sé si LG es de fiar o juega con los consumidores - Próximo voy a actualizar todo el mundo en la situación del refrigerador si escucho finalmente de LG.

I had washed a load of clothes and put a mattress protector in the washer and the cycle was almost done when the washer just blew up. I have had my washer for almost a year. I liked it until this. The washer did a total 360. It blew the top totally off it. Water went everywhere and then LG couldnt get out till the next day. This could have been a bad thing if my child or I would have been walking by the washer. It was so loud when it happened. This is a major issue and I will never buy another LG product. The washer was a WT5001C.

I went for brand name and would have chose otherwise could I do it again. I have always trusted LG products but the fridge was somewhat of a disappointment compared to other products. The shelving was too close together and didnt hold up well, was often difficult to change the shelves because the metal would catch on the sides and stick. The crisper drawers would often stick and the plastic was cheaply made. But I like the size and location of the freezer, space inside the lower area. A shelf on the door that provided an area to put the milk. There was an area to put eggs without the carton and the crisper drawers were clear.

El lavavajillas LG tiene 1 año. Es la quinta vez que se rompe. Siempre hay algo. Los productos LG son baratos y un desperdicio de dinero. No volveré a comprar LG.

Muy descontento con la secadora LG. Compré el par más caro de lavadora y secadora LG. La secadora se arregló después de 6 meses de haber sido comprada. Ahora se ha vuelto a estropear. Alguien vino a mi casa y me dijo que ya no arreglaba esta máquina LG. Llamó a otra persona que vino una semana después. Tampoco solucionó el problema. Tengo 5 años de garantía. No sé qué hacer. No puedo cerrar la puerta de la secadora. Sigue funcionando sin parar pero tarda 10 horas en secar una carga.

I bought an LG washer at Best Buy in 07. After less than 2 years, the gears went in the front load. I purchased an extended warranty through Best Buy and they had a service tech come out and diagnose it. They said it would be too much to fix so they replaced it. I was downgraded but I was just happy to have my washer back. That was September 09. I bought another extended warranty through Best Buy. Now, another 2 years later, it has stopped spinning and wont drain. I contacted Best Buy and they told me that my warranty expired in September 2011. They told me to contact the manufacturer. So I called LG and they said that they will not do anything. I then emailed LG to tell them that I was unhappy and I believe if you pay over a thousand dollars for a washer it should last for more than two years. They then emailed me back and told me again that there was nothing they could do about it and thanks for choosing LG and be blessed. That made me furious . The state of Maine has a 4-year implied warranty through the manufacturer. Dont buy anything LG . They dont stand behind their product.

First repair company, Carolina Appliance, was awful. They are LG contractors but the serviceman I got was inept at diagnosing problem. I was told to order the main board to maybe solve problem or just buy a Whirlpool. Needless to say, he diagnosed wrong and Im stuck with a new main board because cant return. And the problem (non working ice machine) wasnt fixed. I called LG and begged them to help. They sent Ramon from Excel. Thank you. Thank you. Thank you! Ramon was professional, thorough, and knowledgeable. He contacted LG service team while here to troubleshoot problem properly. In the end he knew what he was doing and had my problem solved and with LGs amazing service, I have a new freezer door and a functioning ice machine. Thank you LG!

Nuestra lavadora LG producto WT1501CW, que fue cargada sólo con una sábana se volcó en nuestra secadora, derramó agua en nuestro piso y puso un agujero en nuestra pared. Nos hemos puesto en contacto con LG varias veces y a pesar de tener garantía, el departamento de RA ha dicho que sólo cubrirán una recompra a un coste reducido. Después de que hayan venido dos técnicos, LG ha dicho que han perdido nuestra documentación y que tendrían que hacer una nueva reclamación para que venga otro técnico. La reclamación ha estado abierta durante 26 días sin resolución.

I dont understand why LG would think we are so stupid that we would leave the refrigerator door opened! It beeps and keeps beeping when I am trying to clean it or look for something. This doesnt make any sense to me, and I find it very annoying that LG would think consumers are this stupid.

La lavadora y la secadora son muy elegantes y funcionan bien. La lavadora es muy versátil y puede limpiar cargas pequeñas o grandes. Hay un sinfín de ciclos, muchos de los cuales no utilizo. Sólo hay dos adultos en la casa. La secadora funciona bien y no seca demasiado la ropa. Mi única queja es que la lavadora tarda demasiado en el ciclo normal. Por eso uso el ciclo rápido en la mayoría de las cargas.

I have all LG in my home, so I like the look but they have been giving lots of problems. My Big LG washer has now 4 service calls? Hummm. My dryer has had 1 so far (so good). Our new TV has 2 service calls the last one they had to take it and put in a whole new inside. My side by side refrigerator that was only 5 years old has died, force to buy a new one side french doors, one door the left side already is getting stuck? Have to make sure it is closed and yet I have no grand kids in our home that since we have none. So really is this bad luck or bad product? No lie if I had to do it all do over Kenmore. Can someone help me with this. And yes I did buy the EXTRA WARRANTY. So whats next?

I have the same problem with the moldy smell. I had a service guy in today and I am going to follow his advise and see what happens. The washer is already smelling better! His advise; First, he adjusted the front feet so the machine sloped slightly back so the front gasket drains fully, then he showed me how to drain the washer by using the dials (no one explained this to me!). Turn on machine, dont touch the main dial, go to spin speed button and press it. Display should read 13 minutes, then start washer. This will completely drain any standing water! Good luck **. He also recommended to use half a cup dish washing detergent in the drum, wash on full hot cycle. Do this at your own discretion, I am trying this tonight!

Así que no es una gran sorpresa, basándonos en las diversas opiniones sobre el funcionamiento de los frigoríficos LG. Sí, nuestro frigorífico LG dejó de funcionar, así que llamamos a un técnico local que diagnosticó el problema como un fallo del compresor (que parece ser un problema común), pero debido al coste de la mano de obra y tras un esfuerzo considerable conseguimos que LG enviara a su propio técnico para que viniera a costear el problema. El técnico fue estupendo y después de reparar el compresor y el evaporador (también defectuoso) pensamos que todo estaba bien. Desgraciadamente, el frigorífico seguía sin funcionar, así que volvió y después de muchas horas y esfuerzo nos informó de que había entrado aceite en las tuberías y que no había nada más que hacer que presentar una solicitud de reembolso a LG. Así que ya hemos esperado seis semanas sin un frigorífico y potencialmente tendremos que esperar otras seis semanas antes de que tengamos un cierre y, honestamente, no soy demasiado optimista basándome en la duración del tiempo y la ambigüedad que cada persona nos da por teléfono. Aunque cada representante del servicio de atención al cliente es agradable, es lamentable que LG no dé autonomía para tomar una decisión, incluso cuando sus propios reparadores han dado su opinión. Me doy cuenta de que los productos fallan, pero cuando hay una tendencia obvia LG debe ser rápido reconocer y no fuerte sus clientes a lo largo. Es simplemente un mal negocio.

Compré una lavadora LG de carga superior hace menos de 3 años... He tenido (3) reparador fuera y esta lavadora todavía no se fija ... La tina se llena de agua, eventualmente se detiene pero nunca se lava. Entonces, se drenará ... NUNCA COMPRARÉ OTRO LG.

I have had nothing but problems with our LG Waveforce top load washing machine. Since day one, it has been unbalanced in almost every single load. It doesnt matter if its a small load, normal size or large load. It is always unbalanced. Because of this issue, the machine tries to fix itself, which ends up using 2-3 times the amount of water just trying to get it balanced. So, when you buy this unit thinking you will save money of your water bill and that its energy efficient, think again. The 45-minute load ends up taking 2 hours and 3 times the water. Another issue I have had is the pulsator. It just pops off the bottom of the drum in the spin cycle. We have had to fix it multiple times and now is unfixable. We will either need to replace the whole inner part or buy a new washer. I have called LG multiple times with no help at all whatsoever. I wish I could go back to my old Kenmore washing machine that lasted 15 years with no problems at all.

La lavadora era cara, pero obtuve un descuento de la compañía local de agua por ser de carga frontal y de alta eficiencia. El panel de la pantalla está muy mal diseñado y tengo que coger una linterna para verlo, una gran molestia. Es bastante silenciosa, pero tarda una eternidad (más de una hora no es inusual) para hacer una carga normal o pesada de lavado.

Purchased a LG front load washing machine that has been leaking water for the past 4 months. Machine is still under warranty: 3 different service technicians visited home over 5 times and have been unable to repair the machine. The technicians initially claimed we were using too much detergent, till the last technician found a crack in the discharge hose and replaced it. Unfortunately, that wasnt the only problem as the machine is still leaking, but now worse than before. And now the leak is so bad, it resulted in water damage to our new construction home. Not only that, but the once quiet machine now sounds worse than before and the technician scratched up our unit.I informed LG again but still no result. From the very beginning, I pleaded with them to send a different service company to our home, but LG refused. I talked to customer service reps and even folks in their executive services department to no avail. After the first few visits, I began to ask for LG to replace the unit, again LG refused. After the leak caused water damage, I asked again for LG to replace the unit, but again LG refused. The machine is still under warranty, the service technicians have been unable to repair the unit, but LG still refuses to replace it even though the terms of the warranty indicate that replacement is an option.

Llevo más de 6 semanas esperando que LG me envíe un compresor para mi frigorífico. Los representantes del servicio de atención al cliente son unos inútiles. Son plenamente conscientes de que no tengo sistema de refrigeración y ni siquiera les importa. ¿Por qué LG aceptó reemplazar el sistema en primer lugar si es plenamente consciente de que mantendrá al consumidor como rehén al retrasar la entrega del producto? Tengo 4 hijos. La temperatura exterior ha estado en los altos 90s y se negaron a enviarme las piezas que se necesitan. Aunque me dijeron que no pagarían la mano de obra, estoy de acuerdo con eso, pero al menos envíen las piezas que estaban cubiertas por la garantía. Estoy cansado de volver a llamar a su poco profesional servicio de atención al cliente. Leer los comentarios de otras personas que están en mi misma situación sólo hace que sea peor.

The one I had was dual doors side by side with an ice maker and an insta freeze feature another feature I liked were the salad drawers that came included. My mother recommend I purchase it because it holds a lot more food than the GE I originally had the salad drawers were above all my favorite feature because Im always eating salads and it keeps my salad mix fresh. But it wasnt scratch and finger print resistant so Im constantly cleaning it plus the fact that a lot of crumbs get stuck underneath the drawers and its a pain to clean.

$3000 and 3 years old our fridge died just before the holidays. LG set up 2 appts with their technical support at A&E and neither appointment was honored. I have parts sitting here in my home; a compressor and dryer sent by LG for the technician. 2 days sitting home after canceling a long awaited doctor appt and other work related activities. There seems to be no end in sight and no way to contact upper management at LG in Huntsville, Alabama. They are hiding out there and taking no responsibility for their inferior product. Never again LG.

A horrible smell is coming from my brand new washing machine and dish washer.

Mi lema ahora es uno y listo cuando se trata de electrodomésticos y productos electrónicos de LG. Esta fue la primera y única vez que compraré NADA de este fabricante. Compramos un conjunto de cocina LG que consistía en un refrigerador, una estufa y un microondas. Todos están estropeados. Más de la mitad de los botones del microondas no funcionan, lo que lo hace casi inutilizable; el 1, el 2, el 3 y más. La ventilación, poder, luz y aún más. El quemador más grande de la estufa se ha ido y el refrigerador hace un ruido extraño (no la máquina de hielo). Hemos tenido los electrodomésticos por sólo unos 5 años así que no más LG para mí. Está justo fuera de la garantía - qué conveniente para ellos.

Compré mi nuevo frigorífico LG hace un año y medio. Hace tres días dejó de funcionar. La semana pasada perdí 150 dólares de comida. Llamé a la empresa. Dijeron que vendrían el martes entre las 11 y las 5 de la tarde. Me tomé el día libre y esperé. Nunca aparecieron. Nunca me llamaron y cuando les llamé me trataron de forma muy grosera y me dijeron que me llamarían al día siguiente por la tarde para decirme cuándo podrían venir a reparar el frigorífico que todavía está en garantía. Siento que este es el peor servicio al cliente que he tenido y no recomiendo comprar un electrodoméstico LG.

We bought our LG Refrigerator on May 2018 from Jetson in Stuart, FL and it stop cooling on December 30th 2021. An LG technician came in and told me he had bad news for me, he could not work in the unit due to Sulfur Contamination and his company advised him not to fix the unit. When I asked him, what could cause such contamination, he said it is because the Chinese Drywalls. Our refrigerator Model #LSXS26366D is in the list of defective linear compressors in the LG Class Action Lawsuit. Our previous refrigerator was plugged in the same area for 13 years and never had a problem. We moved the old refrigerator to the garage, and it is still working under heat and humidity in a Florida garage. Our Air condition company certified that all our lines are clean with no contamination. All the appliances in our house are working properly, including our LG Washer and Dryer.Today I called a specialized company in the Chinese drywall detection and they never heard of a refrigerator failing due to Chinese drywalls. This is not possible. Also, they mentioned that a Technician cant diagnose a contamination without testing the particles. I work in a power plant company in Florida and all the Engineers stated that the compressor is in a sealed environment with no co-relation to the outside elements. I have called the LG Customer Service multiple times requesting a written service call invoice as the Technician did not leave a written diagnose. LG refused to produce the document and the customer service rep hanged up on me.The second customer service told me to call a third-party repair company a pay out of my pocket. Today another rep offered 20% rebate on a new purchase. Again, the refrigerator is three years old and under warranty for five years under a Class Action Settlement for this Unit. There is no proof and no explanation on writing of the cause of failure. Yesterday we called again, and the customer service rep said that our refrigerator is irreparable. She transferred us to a Supervisor by the name Arthur, we request a diagnose on writing and he said not to be allowed to send emails and he will send a request a copy of the service call. Please help us to receive repair for our fridge under warranty. Thank you.

I actually LOVE my LG Tromm Washer and Dryer and have had very good luck with the company. Im responding because Ive seen numerous complaints about clothes and towels smelly moldy. I too had this problem with bath towels. Its not the fault of the washer, but rather it is using too much detergent and/or not using HE detergent.Heres what you need to do to get rid of the smell, but it will require two cycles: 1) Wash items with 1 cup of vinegar and no detergent. Add vinegar directly to load not the dispenser; and 2) Wash items again using 1 cup of baking soda and no detergent adding it to the load not dispenser. Wash items on the hottest setting possible. The moldy smell should be gone. From here on out ensure that youre using HE detergent and use the absolute bare minimum as HE detergent is highly concentrated. Any residue left on clothing or towels will act as a binding agent, hence the moldy smells. Good luck!

Los botones de la máquina funcionan mal. Es muy bonita. La bañera es grande y cabe mucha ropa, pero usa poca agua. Probablemente tendré que pedir a American Home Shield que venga a arreglar los botones que no funcionan.

3 compresores en 6 años. Cuando compré por primera vez mi frigorífico LG estaba encantado. Era el modelo más grande del mercado en ese momento y yo lo necesitaba. También me encantó la organización interior. Lo compramos en junio de 2013. Por desgracia, aquí es donde la historia va mal. En febrero de 2016 tuvimos que cambiar el compresor. Estaba en garantía, pero aún así tuvimos que pagar 558,59 por mano de obra. Ni siquiera dos años más tarde en Oct. de 2018 de nuevo tuvimos que tener el compresor reemplazado. Pagamos 690,00 por la mano de obra. Y un año corto más tarde, nos encontramos de nuevo con una factura de reparación de 790,00 para arreglar una fuga en el sistema de refrigeración y nos iban a dar un nuevo compresor AGAIN.When el reparador vino a arreglar la fuga, descubrió que la fuga estaba más arriba en el gabinete del refrigerador y no se podía arreglar. Ahora tengo que comprar un frigorífico NUEVO después de sólo 6 años. ¿QUÉ? La vida útil esperada de un frigorífico LG es de 10-14 años, el mío apenas ha llegado a la mitad y ha tenido que cambiar el compresor dos veces. ¡¡¡¡RIDÍCULO!!!! He tenido 3 inconvenientes con este electrodoméstico de mala calidad. Pagamos más de 2.000 dólares por este frigorífico y luego más de 1.100 en reparaciones. SI hubiéramos podido repararlo ESTA vez, ¡habría pagado 2000,00 en reparaciones! Tengo un frigorífico Kitchen Aid en mi sótano que tiene 20 años y todavía funciona bien, ¡nunca ha tenido una llamada de servicio! NUNCA compraré otro producto LG. También tengo una lavadora y una secadora LG que han tenido que ser reparadas. Life Good es su lema - no en nuestro caso - ¡La vida ha sido complicada y cara debido a productos que no cumplen con la esperanza de vida de sus productos!

We purchased an LG refrigerator less than a year ago and the compressor has failed and we had to throw out our food. Furthermore, when we called LG with the problem, they sent out a repair person the next day with no way to fix it. This seems to be a common problem with these refrigerators and the techs have no replacement parts in stock. They said 7-10 business days without a refrigerator until the part comes in. We have no idea how long it will take to schedule the repair once the parts comes in. This is SO unacceptable.

First of all, I love my LG top load washing machine. Its a Wave Force. But it smells like mildew! I have tried everything short of setting it on fire to get that smell out! My clothes stink and I can smell the smell throughout the house! Yuck! I havent even had it for a year. Please tell me what to do or I want a replacement because the smell makes me nauseous. Please help!

I have had 2 service calls and still not fixed. The 1st service was replacing the sensor, 2nd was motherboard and next appt. will be all circuits/fuses on top of the washer which needs replaced from a continuous leak for long time that has caused rust and the serviceman was shocked when touched the unit. I have missed work for each visit, which thought would take care of the problem and be able to use the washer, month plus later.. Im still waiting for this unit to be fixed. LG is a name brand and it should be out of service this long without getting the washer replaced. I can understand if it were couple years old but this unit is barely over a year old. With all these problems this washer was a lemon from the get go and has never worked properly.When I purchased my first BRAND new washer, I did research and bought top of the line or so I thought I did. This has been huge disappointment and LG service center has been disappointment as well. This should have been replaced with a new one. As a single mother and live from pay to pay, this was a big purchase for me. I have 2 kids and laundry mat is the last place I wish to be spending my time and money considered my washer purchase was over 600 and only year old!!! Time and money and loss work time is VERY FRUSTRATING AND UPSETTING! I wish to buy the matching dryer but now Im considering different brand! LG make this right or I spread the word all over the internet media. VERY POOR RATING!!!UPDATE... 2 months later still broke. Will not replace or respond to my 20+ emails to resolutions@lge.com; lg.care@lge.com and website chat was absolutely worthless conversation and would not help me at all! Basically they are live chat with no phone or contact w/lg outside of chat room. So, not sure of their purpose??? ANYWAYS... LG does not care about the consumer. They will not reply! SMH!

I bought this microwave oven (Model LMV1813ST) August of 2013. Its warranty ran out a year later or August 2014. Within months, the front door of this unit came apart. The outer glass fell down and the whole door disintegrated. I called LG customer service and they initially said they would assist me with its repair then they pretty much blew me away. They gave me the name of an authorized repair shop that quoted me a repair bill far more than the unit is worth in the market new. I asked LG to reconsider and provide me with a number for upper management. They asked me for photos of the unit and its defective door then they pretty much have ignored me. They did not do anything and would not give me a number to corporate or management where I could have address the issue further. I must mention that like other consumers I bought two other appliances at the same time. All have had problems but fortunately for me it happen prior to the end of the warranty period. I believe it is fair to say that these LG products are cheaply made and not meant to last very long. LG tries to sell you over and over again an extended warranty for its products and it appears to be part of this corporate greed to gain profits on known defective products. I have looked at this microwave oven and its construction is not made to withstand the heat from the stove below for very long. The whole plastic door becomes unglued from the moisture and the heat naturally emanating from the stove while cooking is underway. The microwave is not made to withstand normal use for very long. It must be an obvious known fact to any industrial or appliance design engineer that the unit will not last. I do not believe LG should be allowed to be in the market to sell defective products at the expense of the consumer�€�s safety and pocket book. I would like a government agency to look into the LG quality control (if there is any) and sue this company for malfeasance and intentional sale of defective goods for consumer�€�s households. I would like to see a class action suit against LG. Do not buy an LG product. I will tell all I know my experience with LG appliances and other goods. I have bought other LG devices, which also have broken down within days of purchase. I can prove and attest to what I am writing here.

I bought my LG refrigerator model lfxs30726s in 2014, in August 2015 thats when we start having problems. I lost all my food in the refrigerator and freezer. Again in May of 2017 I lost all my food in my refrigerator and freezer. Its like starting all over again. Replace all your food in the freezer refrigerator. Its tiring and I dont like camping out and buying food everyday. The warranty doesnt pay for your food that you have to buy every day and then what you have to refill your refrigerator and freezer, they only give you a minimum amount of money to refill up your refrigerator and freezer again. Expensive warranty for five years is not going to be enough. I think you need at least 5 years to make it 10 years on my freezer and refrigerator. Good luck...

I have an LG all-in-one washer/dryer at my wifes salon for washing towels - it has broken down twice now in a year. I bought an extended commercial warranty for it as the regular LG warranty does not cover usage in a salon. First, both drain pumps broke down - covered by the warranty so we were just inconvenienced by having to go to the local Laundromat for a couple of weeks (dont want to wash the towels at home as you never know what kind of foot fungus the customers might have). Next, one drain pump broke down and the repair guy said the drain hose underneath the machine had cracked and was leaking. My bet is that he broke the hose as it is underneath the machine and there is no way otherwise it could have been broken. The pump replacement was covered but not the hose, so we wound up spending $250 for parts and labor plus the inconvenience of having to use the local Laundromat for another 2 weeks.Last summer, my LG TROMM steam washer (which has always had the moldy, stinky rubber gasket problem requiring frequent cleaning) started giving the LE error signal which according to the book means the motor is overheating. Its 5 yrs old now and out of warranty of course. I unplugged the machine and let it sit for 30 minutes and it started working again. Same problem 2 months later, same fix. Ditto for the next 8 months. This morning again, the LE error symbol and no matter how long I let it sit, no workee. No more LG products for me! While LG is better than the typical made-in-China junk flooding our stores, it is not that much better to justify the high price.

Our fridge broke after 5 months. We had the repairman at our house 4 times over 6 weeks and fridge still was not fixed. Called LG customer service many times and explained that our fridge has not worked for 6 weeks and we have 2 toddlers and no one was able to help me. Many different customer service reps told me they would put it my request for a new fridge but it would be denied and they were unable to help me. After asking for a manager, I was put on hold for 45 min and then disconnected, this happened 3 times and no one called me back. We were also promised the max amount for food spoilage and after finally agreeing to give us money back for our fridge, LG told us we no longer qualified for the food reimbursement so we lost hundreds of dollars worth of food (over the course of fridge braking 4 times). This was the worst customer service I ever experienced in my life and for that reason, we will never buy an LG appliance again!

El panel de la pantalla del LG 3500 NO está retroiluminado, por lo que no se puede ver lo que indican las luces sin una linterna. Las marcas son de color gris claro, detrás de un panel oscuro, por lo que es muy difícil de ver sin conseguir una linterna. El servicio de atención al cliente de LG dice que es una pena, que es la forma en que está diseñado. No me ofrecieron cambiar la secadora por una nueva, y no se inmutaron cuando les dije que me iría a otra marca.

Please do not buy the LG 400+ ltr double door refrigerator even if it is given free. In a bargain hunting, I purchased a double door digital control LG 420 ltr refrigerator and it was buying a huge pain and trouble for me and my family. With almost Rs. 51,000/- paid through my nose the refrigerator is a horrible experience from the month I purchased. The computer chip got burnt out in 13th month and replaced at my cost of Rs. 4300/-, the compressor had to be replaced in 14th month. Compressor again replaced in 17th month. Even after 2 repairs at my cost the compressor makes heavy noise and the customer support has not been able to set it right even after making payments for service. The quality of the refrigerator is completely below par and in an attempt to cut cost the LG has severely compromised on quality. The customer support is horribly bad and an opaque management. You dare it and make any attempt and you do not get a caring attention. Just rhetoric and evading answers. I have lost thousands of rupees worth goods due to the machine abruptly stopping in the middle of the hot summer. I now seriously repent having purchased this refrigerator to save some Rs. 2000/- against its competitor and today hove lost more than Rs.10,000/- in repair and maintenance in just less than 2 years. Add to this the constant tension of the machine going off when we are out on a holiday, it have never been peace of mind ever since we purchased this refrigerator. Contact me at ** to hear my pains and wish none of you go through such horrible experience. Please do not look at LG refrigerator if you love your peace of mind. Even today if you want to see the problem of high noise compressor, please call and visit us. I only wish that no one elses hard earned money should be wasted in buying a bad product of LG double door digital control refrigerator.

We purchased an entire kitchen of LG appliances in July 2010. Double oven, dishwasher, cooktop and fridge all have needed repairs within the first year. The LF25976 fridge has multiple issues, but the most pervasive is the ice maker not working. I usually research major purchases thoroughly, but I let my wife choose. These are the most unreliable appliances on the market. I will never by LG again. I have made a point to inform as many of our relatives and friends of our experience as possible.

Muy decepcionado con LG. Nunca había tenido una lavadora de carga frontal, así que en diciembre de 2014 compré una lavadora y una secadora. Desde el principio la lavadora hizo ruidos fuertes golpes. Me dijeron que esto era normal para este nuevo tipo de lavadoras. Muy bien pensé. Pero 3 años casi a la fecha de compra, estoy atascado con una lavadora prácticamente nueva que apenas puede girar debido a los rodamientos desgastados. Sería ridículo gastar dinero en reparaciones.... Probablemente alrededor de 500 dólares me dijeron. También podría comprar una máquina nueva. UGH. Simplemente no puedo superar el gasto de más de $ 1000 para una lavadora que ahora tengo que chatarra. Tengo un frigorífico LG que me encanta y que he tenido durante casi 10 años. POR FAVOR LG... No vendas lavadoras... Estafas a demasiados consumidores. Se acabó la bronca.

¡Experiencia horrible! Compré la cocina hace menos de ocho meses. El horno dejó de funcionar a los tres meses de tener la cocina eléctrica. El técnico fue muy profesional, pero tuvo que venir tres veces más y cambiar la placa base. Por fin había terminado con esta gama ya que el horno dejaba de funcionar cada tres meses. Después de la tercera visita, solicité un reembolso, y la empresa quería un recibo original y era un servicio de atención al cliente horrible, y me dijeron que el proceso podría tardar 14 días. Me dijeron que sin un recibo no obtendría un reembolso por su artículo defectuoso. Me alegro de tener un recibo, pero el servicio de atención al cliente fue tan horrible que llegó al proceso de reembolso. Nunca compraré otro artículo de LG, teniendo en cuenta lo poco razonables que son con todo el proceso. Además, nunca he comprado una gama que necesitaba reparaciones 3 veces en los primeros ocho meses de la compra. NO IMPRESIONANTE....

Mi amiga y yo hemos comprado secadoras LG y ambas tenemos el mismo problema y no podemos resolverlo. Nuestras secadoras tienen un extraño olor a humedad cuando secamos la ropa. ¿Alguien más ha tenido este problema? Además, mi lavadora es demasiado dura con mi ropa y no quiero lavar todo en un ciclo delicado. Todavía no me he puesto en contacto con LG, pero quería saber si alguien más tiene este problema antes de ponerme en contacto con ellos para tener algunas opiniones que me respalden. Gracias.

I bought this Sears Kenmore Elite French door fridge in late 2007 (Model 795.755.46401). Within a couple years (but out of warranty), lots of little things started to go bad. As others have mentioned, the plastic latches at the top of the doors broke, and then the latches for the tilt out vegetable drawer fronts broke, and then the slides on the drawers broke, and the hardware that supports the bottom shelf broke - etc. The whole interior is made of parts too flimsy to last for the useful life of a refrigerator. Then the front door water dispenser stopped working, and just recently the whole front display went out and the main compartment lost temperature control and started freezing everything. Im a handy guy (and an electronics engineer), so I ordered and replaced the main board and then the display board, as they were the obvious failure points. That didnt fix the problem, so I dug in deeper. It turns out that the wires inside the front left door that go up through the hinge have broken. I could deal with that if the failure was at an accessible point (at the hinge one would expect), but I eventually figured out that the wires have broken somewhere inside the door. The wires are apparently molded into the door and cannot be replaced, so I have a $2,000+ refrigerator crippled by a bad 10-cent piece of wire and an astonishingly stupid design that makes that wire part of a $400 door assembly.Like I said, I am a handy guy, so I routed a very thin and not too ugly replacement wire on the exterior of the door to replace the broken wire inside the door, and for now the fridge is back in business. Ill join the many posters in this blog who will steer clear of all LG appliances in the future.

Mayo de 2014 compró la marca nueva estufa LG número de modelo lre3083st. Apenas utilizado, fue a utilizar la auto-limpieza antes de Acción de Gracias. Estufa dejó de funcionar toda la unidad superior, inferior. Estufa no se desbloquearía. Tuve que luchar con LG para conseguir alguien aquí para arreglar el producto. Finalmente vino una empresa de reparaciones. Me explicó que se había calentado tanto que había quemado la parte trasera de la unidad fundiendo los cables. Dijo que lo había sustituido. No volví a intentar utilizar el método hasta este año, en julio de 2015. Hay dos métodos de autolimpieza en la estufa y yo iba a utilizar el que es una limpieza más corta. Cuando intenté usarlo, me di cuenta de que no funcionaba. Inmediatamente me puse en contacto con LG. Me dijeron que me darían una extensión de la garantía de 30 días y que vendría alguien. Esperé y llamó un servicio de reparación. Dijeron que tenían que ponerse en contacto con LG y que se pondrían en contacto conmigo. Nunca lo hicieron. Entonces LG llamó, dejó un mensaje el 4 de agosto diciendo que el servicio de reparación se pondría en contacto para arreglar mi estufa y que si no tenía noticias de ellos les llamara. Llamé, dejé mensajes y nunca me devolvieron las llamadas. Hoy he llamado a LG y he hablado con una tal Lyn y le he explicado mi situación. Ella me informó que los 30 días habían terminado y que no era el mismo problema y que tendría que pagar por ello. Estuve al teléfono con ella durante 40 minutos explicando y defendiendo el hecho de que se trataba del mismo problema y que su compañía ya había hecho arreglos para solucionarlo. Finalmente dijo que se pondría en contacto con el servicio de reparación. Le dije que quería hablar con el gerente. Me transfirió a una tal Adrianne que repitió lo mismo diciendo que los 30 días se habían acabado porque confiaba en que enviarían a alguien. Después de decirle que iba a denunciar esto, me dijo que podía ponerse en contacto con la empresa de reparación o que tenía que enviarle el recibo para que pudiera ponerse en contacto con otro taller. Le expliqué que no entendía por qué tenía que hacer eso cuando ya tenían toda mi información. Me dio su dirección de correo electrónico y el fax para enviar el recibo. Fax ** y **. Tengo mi estado de cuenta donde compré la estufa y pensé que tenía el recibo, pero desafortunadamente tengo que esperar de 30 a 90 días para que Lowes me envíe el recibo. Esto es ridículo. No se me exigió la primera vez y ellos tienen toda mi información y no la exigieron la segunda vez pero ahora la necesito. Es sólo otra táctica para que no tengan que quedarse y arreglar su producto. LG no está al lado de sus productos y la gente que tiene trabajando para ellos no es fiable. Ahora tengo una estufa que no funciona correctamente.

Esta fue mi primera compra de electrodomésticos después de que la máquina que venía con mi primera casa se rompiera inesperadamente. Durante varios meses me puse a investigar las características de las lavadoras de múltiples maneras y LG seguía apareciendo. El precio, las características y la fiabilidad de este electrodoméstico se han ganado mi voto.

Compramos una lavadora LG de carga superior y accionamiento directo en Best Buy hace unos años. Desde el principio no ha sido una buena experiencia. La función de vapor nunca funciona y se bloquea 1,2 veces durante el ciclo... y entonces tenemos que vaciar la máquina y volver a empezar. Si a esto le añadimos que el ciclo normal no se llena con nada cercano a la cantidad de agua suficiente, el resultado es ropa constantemente sucia y, o jabón que se seca dentro de la máquina. Y ni siquiera podemos pensar en una carga más grande que unas 6 o 7 toallas grandes... ya que se sobrecarga y se inclina por lo que luego tenemos que drenar el agua y eliminar 1,2 de la carga. Si hubiéramos sabido lo terrible que iba a ser esta lavadora, habríamos comprado cualquier otra cosa. Hágase un favor y evite las lavadoras LG. Hemos escrito a la empresa 2 veces en los últimos años y nuestras cartas son ignoradas. Parece que no se preocupan por sus clientes.

This WT5075CW washer is completely useless. I am going to have to replace it, and I have only had it a little over a year, but I cant take it anymore. It gets unbalanced on the spin cycle for no apparent reason. I only was like weight and size clothes together. I rearrange the clothes when it gets unbalanced and then restart. It starts filling with water again and stops unbalanced again. I try the Spin Only cycle. Same thing. I was the same loads every week and it is completely random as to which load will have this problem. Last week, it was the delicates �€� how can they cause an unbalance???!!! I am left with an entire load of sopping wet clothes that I have to drain over the top of the washer, hang out on the patio until the dripping stops and then dry in the dryer for over an hour. I called my BrandsMart extended warranty repair team out and they said that is how the washer was designed and charged me $60.

Service call placed for non-working refrigerator; three service appts scheduled, each one canceled without any explanation. Been waiting since August 10 and no one can tell me when it will be fixed. Trying to live out of ice coolers - I have called the company a dozen times and keep getting referred to someone else. Service appt gets scheduled, I receive a confirming email, then no one shows up. I spent good money on this refrigerator and extended warranty.

Why didnt I read these reviews before purchasing an LG washer. Now Im stuck with an expensive washer that doesnt get my clothes clean and leaves stains!!! Never again.

Necesitaba una plataforma para expresar mi total frustración con su empresa. Compré este frigorífico LG hace 3 años y medio. Al parecer, durante mi ausencia este verano, el compresor se estropeó y se pueden imaginar lo mal que olía mi frigorífico con las puertas cerradas después de 4 meses fuera. Cuando llamé a LG, sabían del fallo de los compresores en este modelo, (que todos los propietarios deberían haber sido informados). Me lo arreglaron, aunque el olor continúa, incluso después de usar todos los productos disponibles.El problema que empezó después de la reparación fue el RUIDO, que es peor que el olor. Lo volví a reparar, pero el ruido continuaba. El mayor problema es que el ruido no es constante. Viene y va y por lo tanto no siempre se oye cuando se están haciendo reparaciones. Volví a llamar a LG y Travis de LG vino a repararlo. Jugueteó con el frigorífico durante unos minutos y dijo que estaba arreglado. Le llamé 10 minutos más tarde y le dije que el frigorífico hacía mucho ruido y que si podía volver para escucharlo y quizás arreglarlo correctamente. Me dijo que no podía, pero que volvería al día siguiente. Nunca volvió ni me llamó. He llamado al servicio de atención al cliente muchas, muchas veces, incluso preguntando por un supervisor (uno me colgó el teléfono). Finalmente me dijeron que la garantía no cubre el ruido. Les expliqué que nunca había tenido el ruido hasta que arreglaron el compresor, pero eso no pareció importar. Dijeron que enviarían a otro de sus técnicos para un cuarto intento, pero ya había terminado con esta tontería. No confiaba en su capacidad para arreglar nada. Mi frigorífico era ahora un limón maloliente y ruidoso y quería un frigorífico nuevo (del que dije que compartiría el coste). Mi frigorífico está en una cocina abierta, salón y comedor que no podemos usar cuando empieza el ruido del frigorífico, así que tenemos que salir de la habitación o poner la tele a todo volumen para ahogar el ruido del frigorífico, lo que resultó ser una mala idea. No es forma de vivir. A veces el frigorífico suena como un metro entrando en la estación. Esto se ha convertido en un problema de calidad de vida y ya no merece la pena el disgusto. El lema de LG La vida es buena es un mito para nosotros. No sólo hemos sufrido durante las últimas 3 semanas, sino que ahora tenemos que añadir el agravio de tener que comprar un frigorífico nuevo. Deberían avergonzarse de su departamento de atención al cliente y quizás intentar enseñar a su gente algo de sentido común. Recibí un correo electrónico de LG sobre mi AIRE ACONDICIONADO. ¿Necesito decir algo más?

Me encanta mi conjunto de lavadora y secadora. Son la carga extra grande con vapor en la lavadora y la secadora. Nunca he utilizado el ajuste de vapor en la lavadora pero me gusta mucho en la secadora. Es bueno para retocar las arrugas. El conjunto también es muy atractivo.

LG WM2301 HW front load washer - Sometimes when washing cloths, mostly sheets and even light loads, the cloths are severely stained with what looks like mud. The tub has a residue of dirt also. This does not happen every time. I even drain the water from the tub like the manual suggests.

This has been by far the worst customer service I ever experienced. Our LG refrigerator just stopped running. We only had it for about 7 months. We contacted them and they have strung us along for over 2 months now. No one has repaired it and they have not replaced the unit. We keep getting told we will get a call in 3-5 business days each time we contact them. They never get back to us. We still dont have a refrigerator and this is still under a warranty. Its horrible living without a refrigerator for this long. We had so much food go bad when the thing stopped working. Its already been a huge expense. LG has made this so difficult for us and we still are not getting the customer service we deserve and still have a broken fridge all under WARRANTY that they do not stand by. I will never purchase an LG anything ever again in my life. Worst service ever.

LG True Balance washing machine - We purchased this machine brand new and was told it was top of the line in terms of quality and capacity. It was also at the top end of pricing. We have been dissatisfied in every way. It takes hours to complete a wash cycle and the only chance you stand of getting through a wash cycle without machine stopping every 10 minutes and showing an error code is if you wash like items, ie only towels or only jeans... and then you still often times have to reposition at least once. Many times I cant get the load to finish and have had to remove and wring out by hand soaked and dripping items from machine. We have balanced it every way possible and done all recommended troubleshooting. Techs say just wash like items... not realistic to wash that many separate loads. Would love to hear if anyone has figured out how to fix this issue.

I thought I was getting a good deal on a 3 year old machine (WT5001CW)... But now realize why it was so cheap. It wont complete any load w/o you having to manually balance the load - possibly multiple times. If you dont babysit the machine it will try??! Every single load ends with uE. Small load, big load, socks only, towels only, jeans only - none will spin!! The only thing this does well is knot tying - all your kids jeans/Stretchy pant will end up in one giant knot! Lg seriously needs to release a fix or recall all of these machines as they dont do the only job they have. Im going to burn the ** out of this machine and post it to youtube!! Ill get a million hits. These things are so broken and hated!!! My wife used to like LG, we have LG phone, TV, stereo headphones - but Im not letting her buy another friggin thing that has LG on it since they refuse to acknowledge the absolute failure of their top load washers!!!

En general esta es una gran lavadora y funciona como se espera. Compré esta lavadora el 12,16. La carcasa de plástico se ha agrietado en el interior donde se encuentra el tambor de lavado, más bien algo estructural y no mecánico. Me puse en contacto con LG y me dijeron que sólo el motor de accionamiento directo estaba en garantía, 10 años de garantía. Les expliqué que si la carcasa de la lavadora se estaba desmoronando alrededor del motor de accionamiento, de qué serviría el motor. Me ofrecieron una garantía única que tendría que ser revisada por sus aseguradores. Recibí una llamada varios días después diciendo que no sería reemplazado. Solo quiero que otros sepan que hay que buscar estas grietas, defectos después de unos años de uso. Carcasa de plástico débil y mal control de calidad. No reemplazaré ni compraré ningún producto LG en el futuro.

We purchased this washing machine over a 1-1/2 ago for nearly $1,000. It is so poorly designed that I cannot put more than 3 towels in at a time or it goes off balance. Numerous tech visits, to no avail. Do not purchase one of these machines!

Lg free-standing electric range - My stove is 3 years old. It has never worked well from the start. In the last 4 months, I have had the oven board replaced because it was shot. They recalled the motherboard and I had that replaced. Now once again, the oven doesnt heat up. Is there a lemon law for these horrible appliances? I was told by the appliance repair service that LG is a high end range. I had GE ranges and they lasted 10 years plus. This stove worked for less than 3 years. Original cost is $1,000, plus repairs of $200 divided by years equals $400 a year. Very expensive for a lousy quality appliance. LG and Best Buy should be investigated for selling lemons.

5 years ago, I bought an LG Washer and Dryer set for $1700 at Lowes. After a year and a half, I started getting the uneven load message occasionally. At this point, it does it on every single load, even if its empty. My water bill is outrageous because it just keeps refilling with water. Ive resorted to hand ringing each item washed in order to put the clothes in the dryer. LG will do nothing about it because its been 5 years since I bought it even though I started calling about the problem after 2 years. I refuse to pay $300 for them to come out to check the problem, then additional cost to fix it, since its a well known issue with their washers. It is a manufacturer design issue and cant be fixed. The only reason they are still in business is probably because of maintenance costs to continue to repair their horrible products. Model #WT4870C.

LFC22760SW - My husband and I purchased a bottom freezer Refrigerator 2007 with a 5 year warranty. A month ago the lights stayed on in the refrigerator and we only noticed it when returning from shopping. There was a smell of burnt plastic in the kitchen. When opening the fridge we noticed that the lights stayed on. My husband immediately removed them and I called LG. They sent over a repair man which told me that the part would probably take two weeks and if longer LG would replace the fridge or pro-rate it. LG has had problems with this model of fridge and never sent us a recall letter during my 5 years of warranty. Now because it is 7 years they want to pro-rate it and take back the old fridge. They also told me that the part was no longer available. This is really unacceptable as a new fridge would cost $2000.00 plus tax, I paid $2000.00 plus tax plus 5 year warranty and they would give me $675.00. If you calculate it would have cost me $4000.00 over 7 years. It is quite unacceptable and I do not believe that I will be buying another LG in the near future.

La peor experiencia que he tenido como consumidor - nunca. Pedí un microondas LG 1,3,18 a través de un tercero, AJ Madison. Se retrasó semanas (no es culpa de LG), cuando finalmente lo recibí y lo enchufé tenía un código de la muerte - F11. Nunca funcionó, ni siquiera UN SEGUNDO. Eso fue a mediados de marzo. Ahora es el 3 de mayo de 2018. He enviado repetidos recibos, he respondido a sus cartas, he pedido más información, he tomado fotos, he cortado los números de serie, he firmado declaraciones de que, de hecho, compré el microondas. He conseguido que un tercero se involucre y que lo intente en mi nombre, ¡sin éxito! Ahora quieren que les envíe un recibo de haber comprado un segundo de estos antes de que me envíen mi dinero por la compra del 3 de enero de 2018. Estoy en espera de nuevo con LG, 26 minutos en él y el servicio al cliente quiere explicar el proceso para mí - usted tiene que estar bromeando. LG, como consumidor muy americano y cooperativo que ha comprado 14 electrodomésticos en el último año y ha hecho muchas compras, ¡esta es la PEOR experiencia de servicio al cliente que he tenido!

I bought a french door model# LFC25776ST less than 4 years ago. Last November the compressor broke, after much runaround and redundant customer service, it was fixed under warranty (I paid labor of course as well as service calls from multiple technicians). LG gave me several names of repair techs they claimed were in my area, none of them were. I ended up finding one that can work on LG brand and convinced LG they were the only one in my area. 6 months later, the freezer and fridge are sitting around 40 degrees. The repair tech replaced the motherboard and fan before concluding the compressor failed again. I called LG and after they insisted on troubleshooting over the phone, they were convinced my fridge was not level, even though I told them a professional had diagnosed it already. I verified with 3 different levels that my fridge was sitting perfectly square. I guess Im just going to have to buy a new compressor every year until the 10 year sealed system warranty is up. I really wish I could talk to someone who actually knows what theyre talking about and cares about the customer. They outsource their call center to India where these people are just reading off a screen. GARBAGE. DONT BUY LG.

I purchased an LG front loader washer in 2006. We have been dealing with the smell, but more importantly the mold. You can smell it on your clothing and towels after each wash. We have tried everything possible to get rid of both. I have developed many health problems, especially respiratory, in the past 5 years. I can not believe from reading all the complaints about the mold in the washers, that nobody has done a thing about it. Mold causes very serious heath problems in humans, especially children. I dont know about you all, but Im going to sue LG. You should too. If youre getting ill, that mold in your washer could be causing it.

Acabo de comprar un nuevo lavavajillas LG. Dejó de funcionar a los 30 días de funcionamiento. Al intentar tramitar la reparación en garantía, los técnicos no aparecen para arreglarlo. El reclamo es que las piezas están en orden, y cuando llamo para una actualización del estado, el servicio al cliente me pone en espera hasta que la línea se desconecta automáticamente. Evite la compra de esta marca.

My LG fridge isnt even 3 years old. The compressor has gone out 2 times. Not even a month between breaking twice. The matching stove broke 2 days between each other. I will never buy LG again or if their parts are used in another brand. Ill make sure to do my research on my next purchase. Hundreds of dollars lost in food each time. This is ridiculous! LG should be offering consumers their money back. I dont want a fridge that will keep breaking. I want to buy from another company but unfortunately I live paycheck to paycheck and had to save for this garbage.

If I could give less than one star I would, @years I have had this Machine LG - 5.0 Cu. Ft. 12-Cycle Top-Loading Washer and it has been broken more than it has worked. Door Breaks, Control board breaks, Control board breaks again. Now the Main Computer Board is broken! Still selling this POS and Parts No Longer Available! ALL LG Products Suck! Cheap China Crap designed to Break!

I liked all the extra features the refrigerator offered. My lg had an automatic ice dispenser that gave crushed ice or cubed ice and also gave water. I liked that I could choose between crushed ice and ice cubes. I like to be able to get crushed ice for my drinks. When I drink soda and water I like crushed ice. When I make mixed drinks and daiquiris its easier to not have to crush the ice myself for so long. The temperature was not always the easiest to control though. Sometimes the refrigerator got too cold and my vegetables got frost on them. When I turn it down too low the vegetables all spoiled too quickly.

We bought an LG True Balance top loading washing machine model number wt5070cw from Lowes on April 4, 2013. It worked fine until September. Now when we put in a load, it goes into unbalanced, the code is UE and the machine shuts down with no spin. Called LG. They sent someone out 5 days later. The repairman they sent was not there to fix it (I thought it would be fixed) but just to order the parts it needed to be repaired. Okay, so he said the part would be here in a week and he will be back on Monday, another whole week. I live with my 3 grandchildren and we have a lot of laundry to do so those 2 weeks were awful with no machine and kids that needed clean clothes for school. The laundromats are not an option for they are very costly. Okay, so the following Monday, a different repairman shows up and spends 2 hours changing parts and when hes done, he says its still not working, must be the control panel and says he will order it and be back in a week to fix it. Now we are up to 3 weeks without the washing machine. Now I have literally piles of laundry that would cost at least $75.00 to do at a laundromat. So now we wait and Monday comes and goes and no repairman. So I call LG and they say the part is back ordered and could take up to 3 weeks to get. WHAT! So I asked for a refund so I can get a new machine and they say we have to make every effort to fix it. So after a few more pleading calls for a refund, they agreed. They said to send in the receipt to start the process. We did that and waited like 4 days and called again and they said they did not get the fax with the receipt so we sent it again and guess what! They said they still did not get it so sent it again. This time they got it. Now we are still waiting to hear. I do not know how much longer this process will take. If you are thinking about buying products from LG, I would think again!

We purchased a LG washer and dryer. The washer is terrible. It takes twice as long to wash your clothes, whites come out yellow, the clothes are not clean. They spent a lot of time putting a lot of bells and whistles on the machine, however it does not do what is intended to do, wash clothes. Our old washer - we washed all the bedding. We tried to wash the down topper from the bed, so much air, would not get wet enough to wash. What a waste, worst we have ever had.