I purchased an LG refrigerator 2 years ago. I listened to the guy at Home Depot and took his recommendation. Two weeks ago my refrigerator stopped cooling. A few days later an LG certified repair guy showed up and right away said he had to order a part in order to complete the repair. One week after the refrigerator stopped working the LG repairman serviced the unit unsuccessfully and LG executive department was unwilling to give any sort of credit for the labor portion of the bill. 10 days after the refrigerator stopped working the same LG repairman came to service the fridge again. This time it started to get a little cooler, approx 52-degree, but never got lower than that. Yesterday, over two weeks into the refrigerator not working the repairman did a third service on the refrigerator. Today I woke up to a 70-degree temperature inside my refrigerator.I contacted LG in hopes they would give me some sort of helpful resolution to this issue. The first guy I spoke with said after 3 unsuccessful repairs I might be eligible for compensation toward a new refrigerator. After 1 hour on the phone he transferred me to the executive department and the guy on the other end said no to a replacement, but that hed schedule another service...NEXT WEEK. Three weeks without a working refrigerator, three unsuccessful service calls, hundreds of dollars spend on labor, hundreds of dollars spend on food that went bad, hundreds of dollars spent on meals out (that would have normally been lower cost meals made at home), and very rude executive department. Needless to say, I will NEVER purchase an LG product again. Not just because of the product, but because their customer service STINKS! They have zero accountability and once you hit the executive department they are trained to say NO and treat you like garbage. If you try and ask for someone more senior they tell you to write a letter to a PO box in Huntsville Alabama. In this day and age where groceries can be delivered in an hour, parts can be shipped overnight, there is no reason someone should go without a working essential item like a refrigerator.

We purchased an LG front load washer and dryer and they both work fairly well. However, the front of the washing machine is rusting! Yes rusting, right by the soap dispenser. It sounds ridiculous that after 4 years the machine is rusting, but worse than that was the companys response. LG does not care. They act like they care, they tell you they care, they express their sorrow, but they wont fix the issue. They do absolutely nothing! They expressed to me that I must continually dry that area. In the manual it tells you to keep it dry! Not that the design is bad, not that the dish should not leak, but that by not constantly drying that area it could rust! I asked if they ever heard of this happening and they said no. Then I searched online and found out, that was not the case. This is absolutely a problem! A $1,000 problem. Supposedly a reputable company but what a piece of garbage! My last LG experience for sure!

I purchased my LG side-by-side refrigerator from Best Buy in October 2016. Initially I was very pleased with the unit, no problems until late June 2018. The temperature dropped significantly and the freezer no longer kept food frozen. I was informed after placing a service call that the compressor ceased to work and other updates were needed to the refrigerator. One year later in July 2019 the freezer and refrigerator are again working insufficiently. I have lost a ridiculous amount of food in both the freezer and refrigerator. I am again using a cooler, buying ice frequently. I contacted the LG customer service department this past Sunday July 21, 2019 to inform staff of a malfunctioning refrigerator and to complain that this was the second incident in three years. I was given an appointment for July 25, 2019. My husband took the day off of work in order to receive the repairman. After no one showed, my husband contacted LG customer service department and was informed that the appointment had been canceled. We did not cancel the appointment. LG customer service informed us after some time that A& E Factory Service, their contractor, canceled the appointment and did not inform LG nor did they inform us of the cancellation. Eventually my husband was given an appointment for August 5th 2019, two-weeks from the originally scheduled appointment. He explained the challenges in retaining food, money lost, and that we have a five year old daughter who had clumpy milk that had to be discarded... the next available appointment was moved to August 1, 2019. I phoned yesterday, July 25, 2019 explained the above and inquired about the earliest available appointment. After being on the phone for twenty minutes I was informed that the earliest possible appointment is still August 1, 2019 however it is not confirmed, therefore I do not have a concrete appointment as of yet. I was told that someone will call us to confirm the actual August 1, 2019 appointment next week. I am very disappointed. I am very dissatisfied. I will not purchase another LG refrigerator again.Jacqueline **

Tengo una estufa LG con Easy Clean. HA NO es fácil de limpiar. Llamé a la empresa donde la compré y no quisieron hacer nada, llamé al servicio técnico y el hombre me dijo que el ciclo de limpieza funciona correctamente. Llamé a LG y ellos obtuvieron su dinero, así que eso es lo único que les importa. Estoy muy decepcionado con mis electrodomésticos LG. Este supuesto ciclo de limpieza no limpia. Me dijeron en su día que estaba diseñado para ser limpiado después de cada uso. No tengo tiempo ni energía para limpiar mi horno todos los días. Sí, todos los días. Cocino algo todos los días. Tengo 70 años y físicamente no puedo arrodillarme para limpiar un horno con frecuencia. No volveré a comprar otro LG. ¡Pronto este horno estará sentado en la acera como basura!

I like the overall size of it for the space I need and large freezer door on the bottom pullout as big as I need. I cook a lot so its what I needed to fulfill my stuff. Actually the only thing I do not like on my whole fridge is the fridge does not come equipped with a water dispenser on it because I drink a lot of water and it would come in handy. It was between this model and a Kenmore and this was just a little larger for my taste and fits all my needs for everything I use it for since I cook a lot.

We purchased our matching washer dryer combo from Sears as part of our remodel on our bathroom when our prior set died for the 10th time in 6 years. However had I known that $20-$70 repairs would amount to less than the headaches I would now be dealing with, I would have kept those workhorses any day of the week. Not only does our washer smell like everyone elses no matter what remedy we try, but it leaks, and leaks, and LEAKS! Weve had it serviced 3 times in the last 6 mos. trying to replace things that were wrong from the motor to hoses to outlets and now find out theres lawsuits because of these issues. Because of cutting corners and faulty mechanisms I have to do more laundry, which causes more leaks, which causes more laundry, crazy cyclic cycle. When are we the consumers going to say ENOUGH and when is anyone going to have our backs to compensate and make this right for us? Im tired of paying and paying and paying while these companies continue to manufacture GARBAGE!!! My washer still leaks after dumping thousands of dollars down the drain! Thanks LG!!! (SARCASTIC TONE, in case there was any doubt).

I bought an LG washing machine and ever since we had it, we have had nothing but problems with it. We had it repaired three times and it is still not right. It got so bad that we have bought another washing machine for a spare, not lg. While we wait for it to be repaired, even with know-how insurance we still cant get no satisfaction. Their logo �€�lifes good�€� does not live up to their name.

My 18-month old LG top load WaveForce washer has the dreaded uneven load syndrome like so many others. The machine was recalled and repaired the first year and the problem started to appear. They made a small problem worse with the software upgrade. What is even more frustrating is that LG knows there is a problem, claims it will be repaired under warranty, sends a technician without a warranty repair number so he is forced to ask me to pay for the repair on the spot! I refused, asked the tech to leave and called yet another number I was given by LG to get my machine fixed. Why not have one customer service number? Why make me wait at home taking time off work for 4 hours and LIE to me that the repairs would be covered under warranty? Basically, I have a machine that looks like new but will take over 2 hours to complete a load (if at all). My old Amana cost $300 and lasted 12 years. This will be the last LG product I will aver buy!!!!!!

I purchased the Model#WT4870C*W LG White Top Load Washing Machine 12/20/13, purchase price $599. And because my husband and I traveled for 18 months this machine got less than average use. This is the worst machine I have ever owned, reasons are as follows, does not clean clothes, the clothes come out dirtier than when they went in and yes I wash my tub with tub cleaner very often. Does not use enough water to cover the clothes and even when I use extra rinse. Clothes come out with soap and dog hair all over them. The top of the tub on the rim stays filthy. I get cleaner clothes from old laundromat machines. Sometimes clothes come out still dry in spots. How can this be. I believe LG should return everyones money and get out of the business. Same goes for their TVs. I will go back to agitator style from Maytag if I can find one. Very disgusted with this purchase, a waste of my money, I will never buy LG, again...

Actualizado el 07,02,2021: Esta es la revisión número 3. LG reemplazó partes dos veces y luego se apagó. La garantía dice que no es su problema. Incluso le dijo al técnico que pegara la pieza en el interior de la lavadora. Extendí la garantía a través de Lowes. Dice que tampoco es su problema. A pesar de que su garantía dice que será restaurado a o una condición de funcionamiento si ha fallado debido a defectos en el material. Caramba, pensé que me pagaron 900 dólares por una lavadora, no por un triturador de toallas. Podría haber hecho eso por mi cuenta. El técnico me dijo que LG sabe que hay un problema pero no sabe cómo solucionarlo. Mi opinión es que LG no quiere gastar dinero en rediseñar la pieza para que la ropa no se quede atrapada entre el pequeño pomo de plástico del fondo de la bañera. No es necesario que LG responda ya que no van a hacer nada al respecto de todos modos. Actualizado el 06,30,2021: Que consumo lo arreglaría para que pueda escribir una segunda nota. Así que aquí va. Va a ser un sorteo de alguien que va a pagar. Podría contemplar sobre tomar todas mis toallas que esta lavadora rompió. Y enviar parte o todo a LG y dejar parte o todo en Lowes. LG pasó horas en el teléfono con ellos después de hacer una cita y nadie aparece o llamar. Llamó de nuevo más horas. Llamé a Lowes. Programaron una cita. (Con la misma empresa que LG envió el técnico que me ha estado enviando mensajes de texto me dice que están cerrados en ese día la cita.)Revisión original: Me quejé a LG de que la lavadora rompía las toallas. Enviaron a un técnico que llamó a la empresa y le explicó el problema. Le dijeron que pusiera pegamento en la pieza central. Dos semanas después, el técnico vino a sustituir la pieza central. Asustado por el covidio no volví a llamar durante un tiempo. La otra pieza se estropeó y siguió estropeándose y el técnico puso cinta impermeable dentro. La pieza sigue estropeando mis toallas. No quedan toallas. Así que molesto por $1000 lavadora dio por sentado que los otros problemas tienen que lavar algunas prendas de vestir dos veces. El único ciclo que funciona es el de la ropa de cama que no destroza las toallas. Parece que el ciclo turbo lanza la ropa contra el centro. La pieza de plástico en el medio se agarra a las toallas y las destroza, por lo que el medio ha tenido hilos destrozados envueltos en él. LG tiene que dedicarse a hacer teléfonos. Estaba entusiasmado con todas las cosas nuevas que podía hacer la lavadora. Ahora sólo deseo que deje de fingir que es una lavadora. Ojalá me hubiera quedado con mi vieja lavadora que estaba en las últimas. Ahora mi peor temor se está haciendo realidad. Mi secadora está teniendo que recoger todo el pelo y la suciedad que la lavadora está consiguiendo.

Well my washer (LG wt5001cw) started making a grinding and whining noise after owning if for 2 and half years and come to find out my repairman tells me it cant be fixed and its time for a new one. Really it is not fixable? So if your washer has these issues and its this model number good luck. I also have emailed LG a letter and let them know I wont be spending anymore of my hard earned money on their products. At least they dont make any life saving devices I hope. Please do not buy their products. My repairman said that this is common with their products and they are only made to last about 3 years. He sees it everyday.

I will never buy an LG washer or dryer again. The LG washer is rusting out on top after only two years and very careful use. I contacted customer service on numerous occasions and they wanted $200 to simply come out and look it over. They were very unhelpful and rude when I asked for someone to fix it for less since it was so new and obviously had a flaw in the design of the washer. They refused to stand by their product and refused to do anything about the rust. This washer will be lucky to last three years. It was an expensive top loading washer with no agitator. It was a waste of money. I thought the LG was well priced until I realized the quality is so poor and the customer service so awful. LG makes their appliances look good on the outside but on the inside they are very poor quality. It appears that they make their appliances look fancy and state of the art, but they are actual cheap imitations of good, solid, quality products.

Compré un refrigerador de 22 Cu. Ft. de refrigerador de profundidad de mostrador de puerta francesa. La entrega se retrasó 17 días. Me mudé a un nuevo estado donde no conozco a nadie. 17 días de comer fuera durante los tiempos de Covid fue un reto y costoso. Le pedí a LG una tarifa por inconvenientes y me ofrecieron 25 dólares. Dije que no. Luego me ofrecieron 50 dólares y después 75 dólares. Rechacé todas las ofertas. Estaba gastando entre 30 y 50 dólares al día en comer fuera, lo que me costaba más de 800 dólares. Pedí hablar con un gerente, que después de una semana de espera, nunca llamó. Pasé incontables horas esperando en espera con el servicio de atención al cliente de LG. En el último intento de hoy hablé con Tim que realmente discutió conmigo. Insistió en que LG no dará más de 75 dólares. Trabajo en el servicio de atención al cliente y en centros de llamadas, así que sé lo que se les permite ofrecer y decir. Tim fue más que grosero y no comprendió ni se preocupó por mi situación. Me cortó continuamente cuando estaba hablando. Me encanta mi frigorífico, pero el servicio de atención al cliente de LG necesita una renovación total. Espero que la llamada haya sido grabada porque Tim debería ser despedido por cómo me habló. Al parecer, se supone que un gerente debe ponerse en contacto conmigo .... Es la segunda vez que oigo eso. Pues mira. LG no ha oído lo último de mí. Ahora estoy aún más enfadado por el trato que he recibido. Después de 17 días sin nevera y ahora 2 semanas de espera con LG .... ¡Increíble!

Updated on 08/10/2019: UPDATE 08/09/2019 update: For those of you keeping score this is repair attempt number five. We still do not have a working LG refrigerator. We purchased our LG refrigerator in August of 2017 for $3000, stop working on June 22, 2019. THIS UNIT IS NOT REPAIRABLE! This company can care less that we do not have a working refrigerator! This has put so much hardship on me and my family.POSTED 08/01/2019: I purchased an expensive (getting more costly but the day) LG refrigerator in August of 2017 that stopped working June 22. After four visits from the repair company (hired by LG because it is still under warranty) to fix, we DO NOT have a working LG refrigerator. The repair person flushed the tubing for hours on two occasions, and every replaceable part is now new. But the LG refrigerator still isnt cold. And I dont qualify for the lemon law? From just yesterday afternoon I am out another $100 worth of groceries that I bought 24 hours after the repair, to-date we have lo over $500 of food from spoiling.My daughters health has started to decline from eating canned microwave food. We have been very patient (see the timeline below). Now I am contacting a lawyer to understand my rights regarding the Lemon law. Find out about compensation for the decline in my daughters health due to the circumstances that LG has put us in. Lost wages (20 hours to-date) for having to take time off from work so a maintenance specialist can spend 3-4 hours trying to fix. At this point, I am convinced that there isnt a part in the world that can be replaced to make my LG refrigerator cold and working again. To conclude, LG has scheduled another repair (5th time for those of you keeping score). The earliest they can come is 8/9. They are going to try and flush the whole system for the 3rd time. If you have a story like this, please send me an email **.TIMELINE. Saturday 6/22/2019 - The LG refrigerator broke. Monday 6/24/2019 - We made our first service call to LG for a repair and scheduled for Wednesday, June 26. Wednesday 6/26/2019 - An automated message robot from LG called my phone rescheduling the repair for Friday, June 28. Friday 6/28/2019 - A LG hired tech shows up for 15 minutes says he needs to order replacement parts. Wednesday 7/10/2019 - LG hired tech shows up for 3 hours replaces compressor (asks us to give 48 hours). Friday 7/12/2019 - LG Refrigerator fails still not cooling. Sunday 7/14/2019 - Call made again on LG service order **.Wednesday 7/24/2019 - LG hired tech comes out replaces a small part and flushes system (again). Friday 7/26/2019 - Call made to LG service ticket number **. Wednesday 7/30/2019 - LG hired tech shows up replaces internal tubing that was leaking freon tech pushed dye through the system on the previous visit. Thursday 8/01/2019 - LG refrigerator still not cooling correctly lost $100 of groceries which included my families and me meals for today. Husband called for another repair. Fingers crossed that 8/09/2019 is still available.Original review: I purchased an expensive (getting more costly but the day) LG refrigerator in August of 2017 that stopped working June 22. After four visits from the repair company (hired by LG because it is still under warranty) to fix, we DO NOT have a working LG refrigerator. The repair person flushed the tubing for hours on two occasions, and every replaceable part is now new. But the LG refrigerator still isnt cold. And I dont qualify for the lemon law? From just yesterday afternoon I am out another $100 worth of groceries that I bought 24 hours after the repair, to-date we have lo over $500 of food from spoiling. My daughters health has started to decline from eating canned microwave food. We have been very patient (see the timeline below). Now I am contacting a lawyer to understand my rights regarding the Lemon law. Find out about compensation for the decline in my daughters health due to the circumstances that LG has put us in. Lost wages (20 hours to-date) for having to take time off from work so a maintenance specialist can spend 3-4 hours trying to fix. At this point, I am convinced that there isnt a part in the world that can be replaced to make my LG refrigerator cold and working again. To conclude, LG has scheduled another repair (5th time for those of you keeping score). The earliest they can come is 8/9. They are going to try and flush the whole system for the 3rd time. If you have a story like this, please send me an email **.TIMELINE. Saturday 6/22/2019 - The LG refrigerator broke. Monday 6/24/2019 - We made our first service call to LG for a repair and scheduled for Wednesday, June 26. Wednesday 6/26/2019 - An automated message robot from LG called my phone rescheduling the repair for Friday, June 28. Friday 6/28/2019 - A LG hired tech shows up for 15 minutes says he needs to order replacement parts. Wednesday 7/10/2019 - LG hired tech shows up for 3 hours replaces compressor (asks us to give 48 hours). Friday 7/12/2019 - LG Refrigerator fails still not cooling. Sunday 7/14/2019 - Call made again on LG service order **. Wednesday 7/24/2019 - LG hired tech comes out replaces a small part and flushes system (again). Friday 7/26/2019 - Call made to LG service ticket number **. Wednesday 7/30/2019 - LG hired tech shows up replaces internal tubing that was leaking freon tech pushed dye through the system on the previous visit. Thursday 8/01/2019 - LG refrigerator still not cooling correctly lost $100 of groceries which included my families and me meals for today. Husband called for another repair. Fingers crossed that 8/09/2019 is still available.

The LG washer leaks water. Ive only had the washer for 2 month, and in that time I have made 7 calls and taken off work 4 times to meet the LG repairmen. Yet, the washer continues to leak. Upon contacting an LG supervisor, her response was a weak sorry. I would strongly urge anyone considering the purchase of a washing machine to never buy a LG washer. The LG machine is unreliable and LG service was hollow.

Mi lavadora de carga superior LG de la serie 7100 es increíble. Tenía una lavadora de carga frontal Bosch muy cara que sonaba como un chorro durante todo el ciclo de centrifugado (incluso en el ajuste bajo), y le salía moho. Esta LG es silenciosa y la bañera es enorme. Estoy muy satisfecho.

We loved this fridge for about the first 3 months. Then the optional second ice maker that we purchased would take a week to fill. We were told the air temp in AZ was too hot for the fridge to produce ice any faster!! Really, how stupid do you think we are? We have had at least 10 visits to repair this issue and now the upper part of the fridge is fluctuating from 30-42 degrees when set at 37. We are losing food to spoilage and freezing. We are paying for all the spoilage. The battle continues to have this fridge operate as it should. VERY VERY FRUSTRATING. I will not buy LG again.

Esta lavadora se desajusta con cualquier carga que no tenga exactamente el mismo peso. No puede lavar vaqueros y camisetas o franelas, incluso si equilibra los vaqueros. Una pequeña carga de artículos similares funciona bien, pero no mucho más. Las cargas grandes nunca se agitan completamente. Sólo se mueve la parte inferior de la carga. La lavadora pasa más tiempo reequilibrándose que lavando. Muchas veces he tenido que quitar la mitad de la carga y aclarar y centrifugar algunas prendas a la vez. No compre esta lavadora.

Tenía una casa nueva y quería un horno doble. El constructor sólo suministró Frigidaire y Frigidaire no tenía un horno doble. ¡Terminé comprando el refrigerador, el lavavajillas, el microondas y la estufa de LG y todos son excelentes en el acero inoxidable y me encantan! ¡¡El interior del horno es azul y es precioso!!

I havent had my top loader for 4 years yet and this is the 3rd time its broke. I got it at Best Buy and the first time it broke they wouldnt stand behind it all. I didnt purchase the extended warranty because I figured it should last for more than 2 yrs, you would have thought! I spent 800.00 dollars on a machine I thought would last me. Im not made of money so my hard earned money was thrown in the wind. NOW after over 2 weeks of waiting on it to be fixed, THE PART THEY SENT WAS WRONG!!! So now I get to wait again. I WILL NOT recommend this company or Best Buy to anyone. I have called LG and complained many times. The only thing I got out of it was this time they gave me an APM#. I want a new washer. This is a lemon in my books.

Cocina eléctrica LG modelo LRE3083ST - La compré en febrero de 2015. Me di cuenta de una película grasienta acumulada entre los paneles de vidrio en la puerta del horno. Llamé a la persona encargada de la reparación, que vino hace dos meses. No había vuelto a saber de él. Llamé a LG y me quejé. Me dijeron que enviarían a alguien a limpiar el cristal. Lo cual no resuelve el problema. LG me dijo que si no me gustaba podía ir a Best Buy, donde lo compré. Best Buy no hará nada por encima de la política de devolución de 45 días.

Refrigerator drawer slides, cracked plastic on drawers, broke door hinge, broke all within a few months. This unit is used lightly. It is just cheap junk. Parts for this unit are so expensive that it would be more economical to buy a new refrigerator, definitely not lg. Of course nothing covered by warranty. The damages are everyday use. Not covered.

Este frigorífico acaba de cumplir 4,5 años. Dejó de enfriar. Pensé que el compresor lineal iba a ser más eficiente. Llamé y me dijeron que nos pondrían en contacto con el servicio técnico. El servicio técnico no llegará hasta dentro de 3 semanas. Intente hacer funcionar una casa sin refrigerador durante 3 semanas. Me he dado cuenta de que la empresa tiene un anuncio para contratar gente en nuestra zona. Si no hubiera pagado tanto por este aparato, compraría otro frigorífico. Espero que el horno doble que hace juego se mantenga mejor.

Bought 2 LG French door refrigerators in January 2017. Paid about 3 grand each. April 2019 1 of the fridges stopped cooling. Called LG. Repairman came out and said compressor not working. He returned a week later. Replaced compressor. 4 days later not cooling again. Everything melted, water on wood floors. He said motherboard not working. Waited 1 week with a broken fridge and motherboard replaced. 4 days later found water on ground again. Everything melted. Called again and said will change out compressor again. Need to wait 1 week again. 4 days later broken again which is tonight. This should be illegal. Are they going to do this for next couple of yrs until warranty is expired? In meantime we have to suffer with a broken fridge every week? Anyone with suggestions on how to approach? I wrote complaint to BBB also. Now we have to call LG tomorrow to get repairman out again. This will be 4th visit for same problem.

¡Experiencia horrenda! El 7,13 informé que veinte costosas camisas sin planchar de Brooks Brothers fueron destruidas debido a la falla del filtro de pelusas de esta secadora. La forma del filtro no estaba fabricada correctamente y no se mantuvo en su sitio. Como resultado, se arruinaron los bolsillos, las mangas, los ojales y los cuellos de veinte camisas en una carga. Me puse inmediatamente en contacto con el servicio de atención al cliente de LG y hablé con alguien sobre este suceso. Se ofrecieron a enviar por correo un nuevo quitapelusas y luego me dijeron que tendría que completar un informe completo del incidente. Me llegó un correo electrónico de seguimiento con un formulario de reclamación que envié el día 7,20. Completé el formulario en su totalidad y también tomé fotos detalladas de cada camisa y de los daños causados. Durante dos meses no obtuve respuesta alguna, hasta que el 9,3 empecé a presentar reclamaciones diarias por escrito a través del portal de reclamaciones del sitio web de LG. Finalmente, el 10,5, otro representante se puso en contacto conmigo por correo electrónico y me pidió que volviera a enviar mi reclamación y todas las fotos de los daños. Después de la revisión, el representante dijo que lo máximo que ofrecerían era un reembolso de 250,00 dólares. Envié ejemplos del valor actual del sitio web de Brooks Brothers, separé las camisas para inspeccionarlas físicamente y me informaron de que necesitaría el recibo original de cada una para que se reconsiderara el reembolso.Una colección de veinte camisas compradas a lo largo de una serie de tiempo que no estaban defectuosas antes de ser colocadas en esta secadora no tendría por qué tener recibos disponibles. Me ofrecí a que las vieran en persona e hice entre 3 y 4 fotos de cada camisa tal y como se describía, mostrando sus etiquetas y daños. Las camisas de Brooks Brothers son de calidad y están probadas para durar porque están hechas correctamente; ¡muy al contrario que esta secadora! Todavía no he recibido ninguna respuesta a mi insatisfacción por la resolución de esta empresa. Sin embargo, recibí este correo electrónico de 12,21 que tuvo el descaro de ofrecerme $500.00 por haber completado esta encuesta. Esta empresa tiene una terrible cantidad de nervio y completa falta de preocupación por la experiencia del cliente en su conjunto. Esta secadora es una abominación y me arrepiento de haber decidido comprarla. Su empresa debería avergonzarse de sí misma por todas las molestias que me han hecho pasar por este incidente... ¡sin importar la pérdida financiera!

I bought an LG top loading washing machine with direct drive a couple of years back. Perhaps a year later, I began to regularly get UE error messages (uneven load) which would stop the cycle. I would have to open the door, try to redistribute the wet laundry and then restart the cycle. Sometimes multiple times for 1 load. It would often TAKE LITERALLY 3-5 HOURS to do a single load of laundry!!! Sometimes, the machine will try to correct the idiotic error by automatically refilling the tub with water... I guess in an effort to redistribute the load. This never works. The machine has gotten progressively worse with this UE issue to the point that now it stops on 80-90% of the cycles! I often end up having to stand by the machine during the spin cycle until it either stops and gives the error message or begins to refill the tub, then I have to turn off the machine and put the soaking wet clothes into the dryer.As I write this, it is 11 pm and I just put a soaking wet load of laundry that started at 630 pm into the dryer. It doesnt matter if I put in a tiny load or a big load. It doesnt matter if I adjust the spin speed to low or medium. It still gives the UE error on most of the loads. Whats more, the machine has a spin only option - one might think that this means spin only. Nope. Ive tried selecting that option to empty the tub after several UE errors, but it will inevitably start filling with water again. How spin only turns into filling the tub with water is beyond me. Absolutely ridiculous. This machine is supposed to be energy efficient, but It Wastes energy by running and re-running for hours on end, WASTES WATER BY SENSELESSLY REFILLING FOR NO REASON AND WASTES ITS OWNERS VALUABLE TIME. WASTE OF MONEY! Do NOT buy LG Top load washer!!!

My LG French Door, Two Drawer Freezer-On-Bottom LMX25964ST/02 - Purchased in 2011. This unit has had numerous technical calls due to icemaker not working (replaced x2), compressor replacement (replaced x2), a clog in the copper line that the tech said is quite frequent for this unit. I have thrown our SO, SO much spoiled food and have suffered water damage on my hardwood flooring. The LG Customer Service is Terrible! The Philippine call center people keep saying I am so sorry for your trouble! and the Alabama center of supposed managers are beyond rude! Jessica actually told me that I could take it or leave it when I was trying to determine if it was even worth having yet another LG factory service tech come! Put on hold forever and Jessica just sounded bored with all I had to say. Well, now I will say it, loud and clear, do not purchase LG! This is an inferior product and should have been recalled! They know it is not working. They know the icemaker, compressor and sealed system are faulty and they are in it to get yet another $375 out of the consumer with only a 90 day guarantee!! I had the service tech and at 92 days, it was gone again!! No ice!! I can live without the ice, but rotten food is a terrible waste and the mess of a leaking, hot freezer with bloody water across my beautiful floors is disgusting! LG is criminal and will Not get another penny out of me! Tell Everyone!! Worst Product, Worst service, Worst Employees makes for the Worst experience ever!!

Llevamos usando nuestro nuevo lavavajillas LG aproximadamente cuatro semanas, así que lo he encendido unas 5 veces. Hoy he ido a usarlo y la puerta no se cerraba. Cuando conseguí cerrarla no pude abrirla. Estaba atascada. El marido finalmente consiguió abrirla. El pestillo está defectuoso. Así que cuando el técnico venga el miércoles a arreglar mi frigorífico LG que gotea (nuevo), supongo que también reparará el lavavajillas.

Es de carga frontal, y tiene muchas opciones para el lavado, así como la secadora. Yo recomendaría la marca LG. Han sido muy fiables, y ha ayudado a mantener nuestros costes de electricidad bajos. Es muy económico.

Hemos comprado un frigorífico LG con congelador inferior a través de Home Depot. Nos lo entregaron hace 2 semanas. Inmediatamente comenzó con un fuerte ruido de traqueteo. Estuve al teléfono esperando a LG durante más de una hora y media. Finalmente accedieron a sustituir el frigorífico el 19 de junio de 2020. Son casi las 6 de la tarde del 19 de junio. No hay entrega. Ahora he estado en el teléfono durante casi 2 horas, y alguien de LG acaba de recoger. No puede encontrar mi número de orden de compra. ¡¡¡¡Wow!!!!

I have an LG WT4801CW washer that was purchased from Home Depot just four months ago and the washer just quit during a wash cycle and with the lid locked, you cannot remove the clothes. Naturally, the LG tech gave me a reference number and a service center contact to call. The only problem is that its Friday evening and the service center will not be open until Monday. I would not recommend this product to anyone else. Based on other reviews, it seems that LG is aware of the problem as it is not a single situation issue. I will plan on replacing this unit after the one year warranty period is up.

I purchased an LG Refrigerator and has had numerous problems with the product. LG trained technicians has visited my house at least twenty visits. I have lost food products countless number of times, lost time off and wages from work and I still have a product that has cost me $27,000 worth of frustrations and disappointments. No one has offered me a replacements, food lost or lost wages nor have anyone ever returned a single phone call.The customer service is simply terrible, the person on the other end of the phone talks to you with little or no respect. I had to tell a gentlemen on the other end, Dont talk to me in that tone of voice. They even told me I had to write a letter to the higher management to further complain for, which made no sense to me when they have my record of complaints in front of them. The refrigerator has had 3 compressors replacements, an ice maker, the entire Freon system w 5 lbs of Freon, the motherboard and God know what else. I can go on and on about my experience with this product but I dont know if it would benefit anyone or even if it will get posted. I can say I wont stop until someone has heard me. Another weekend without a refrigerator!!!

Después de poseer y disfrutar de lavadoras y secadoras LG en el pasado, por supuesto, cuando construí la casa de mis sueños en Ocala, pedí esta marca, lo que fue un gran error. La literatura anuncia que la secadora secará un edredón rey. No podría estar más lejos de la verdad. Mi primera experiencia con el modelo 4370 fue tratar de secar un edredón reina que se quemó. La unidad tiene menos de dos meses de uso y no seca completamente la más pequeña de las cargas. La lavadora acompañante no limpia la ropa. Esto es una gran decepción y no es de extrañar que la empresa haya descontinuado estos modelos, pero qué pasa con el consumidor que se queda con la bolsa.

It is a basic fridge with no special features: comes standard ice maker. It has the side by side freezer and cooler which is nice in its self. First of all, these products need to be simplified on the manufacturing to save the environment. I dislike the fact that I did not get any cool features, I do have a basic model. I wanted a smart fridge, but you have to make a ton of money in order to afford one decent feature. I dislike the fact that certain features do not come as standard. I initially chose this product due to the price and not the features. In 2019, they should really have standard luxury features. None of these companies really care about the customer, its all about a profit.

LG customer service is almost as bad as their top load Washer. Machine grinds, bearings are shot. It rusted at the fill reservoir & top lip. LG service asked to hear it over the phone. I think we should all join in a class action lawsuit as LG knows these are all defective. We bought ours at Best Buy (huge mistake) as their extended warranty dept says 2 weeks to get parts before even seeing the machine.

I bought a LG Electric Range, Model # LSE4611ST in Feb. 2020. I have just used the self-clean option and it did not clean the oven completely. I used an oven cleaner and now I have white blotches all over the oven. I have never owned an oven that could not handle oven cleaners. I would like to know how to fix this issue in my $1600 range. Very upset this happened to my fairly new range!

2 semanas después de la compra, empezó a salir humo de la parte trasera de la cocina durante el ciclo de precalentamiento. Tuve que desenchufar por miedo a que se quemara la casa. Llamé al servicio de asistencia de LG y me dijeron que se debía a que la unidad era nueva. Tuve que convencerles de que llevábamos 2 semanas usando la cocina y que el humo que salía de la parte trasera de la unidad no era normal y no era una quemadura nueva. No es un buen comienzo LG.

This refrigerator has been nothing but aggravation. We have had problems with the freezer fa, replaced several times. Ice forming inside the refrigerator left side, food freezing in the left crisper and continuous significant noise like a motor boat. This grinding subsides for a few days, then starts again. The latest problem caused the refrigerator to stop working completely. It has been almost three weeks and it is still not operational. Service is horrendous. Overnight parts do not arrive on time. Only one technician in the area. Parts needed are ordered one at a time, extending down time, rather than sent together to shorten repair time. The most frustrating issue is the difficulty of reaching anyone without being re-routed several times, then dropping the line after 45 minutes to one hour.

LG supervisor said that 3 items for my fridge are still under warranty and one of the items is a compressor. I asked the supervisor to send the compressor to me, but instead they want to send the compressor to their technician and the technician must come to my house. I had an experience with the technician about 2 weeks ago and the technician wanted to charge me over $400 for a problem that may not be the problem, and would charge me to fix other problems that might be the problem. Ripoff. Also, when the technician was at my house, he and the office said one thing to me but a different story to LG. I am in my 3rd week without a fridge. I spend money on ice, outside food and cold drinks.

Compramos el lavavajillas LG en 2016 junto con un refrigerador. El frigorífico de 29,7 pies cúbicos es estupendo, el lavavajillas es bueno, pero la rejilla inferior se sale de los raíles por los que circula y se pone de lado en la lavadora. Cuando está lleno, hay que recogerlo literalmente y volver a colocarlo en los raíles sobre los que corre. Cuando está vacío hay que volver a colocarlo en los raíles, pero es más fácil de manejar para mi mujer. Estamos buscando un nuevo lavavajillas para nuestra casa de Florida. Cuando vimos el LG en Home Depot, probé todos los lavavajillas para ver si la rejilla se caía. El único que se cayó fue el LG. El otro lavavajillas tenía parachoques de plástico que impedían que se cayera. Me encantaría tener una solución para nuestro lavavajillas de 4 años.

This review was for model # WM0642H (approximately five years old, purchased new). The fill sensor failed, and when the recommended appliance repair firm ordered the replacement it was supposed to come with a new fill hose. It didnt, the part is apparently unavailable. They told me purchase a new washing machine.

Nunca invertiré en un producto LG de ningún tipo. Compré uno de los lavavajillas de gama alta de LG (modelo LDP6797BD) hace menos de 2 años por su funcionamiento silencioso, sus bonitas campanas y silbatos (incluido el acceso WiFi) y la garantía de 5 años para los componentes electrónicos. Hace unos días, la pantalla LED comenzó a encenderse, apagarse, bailar a través de todas las lecturas, pitido, y la visualización de lo que parecía ser un código de error (L2), pero no era. Llamamos a la reparación en garantía con un técnico local autorizado. Llama a LG y le dicen que es el hardware (placa de interfaz de usuario), no el software (que claramente era). El coste mínimo de la reparación es de 285 dólares (incluida la llamada de servicio de 85 dólares). El servicio de atención al cliente de LG está de acuerdo en que podría ser la electrónica y enviará a su técnico de fábrica por 125 dólares más un cargo mínimo por mano de obra de 65 dólares (pero hasta 175 dólares) si está cubierto por la garantía. A diferencia de la tarifa de servicio de 85 dólares del técnico local, la tarifa de servicio de LG de 125 dólares no se aplica a las reparaciones. Les expliqué que podía comprar un lavavajillas nuevo (NO un LG) por lo que me iba a gastar en reparaciones y que mi anterior lavavajillas de 300 dólares duró 10 años... ¿qué tienen de malo sus productos?

The sour smell. I have run hot water runs in it but it still makes your cloths stink. The money we spent on towels and clothing. You have to buy them every 3 month. But I see I have the same problem as every one else. So what can we do about it? I want some help!

My wife and I purchased our LG refrigerator in Dec 2018, and it ran great for 90 Days. In March 2019 I had noticed that the freezer had started to warm up and ice started to melt. I called Lowe�€�s and they had told me that since it was still under manufacturer warranty, that I had to deal with LG. So first off I called and set up a service call. Their service window is from 8:00 am to Noon and 1:00 pm to 5:00 pm... Ugh... so my wife took the first day off, and the service tech did not show up until 2:30pm, whole day of wages lost. The techy comes in my house and proceeds to tell my wife that I need to remove a set of cabinets or cut vent holes in the one above the fridge, because according to him the fridge gets too hot and causes the compressor to fail. Crazy huh, so according to the owner�€�s manual, it states 1 on each side, 2 top and 3-4 on the back for proper ventilation, which I have. I designed my kitchen with this fridge in mind, so anyway I get home from work and the service guy is informing me that he does not have the right tools to diagnose my fridge. He said I need to set up another service call and he would get the right tools ordered, and he left. I have to say I was not happy about it. I argued with Lowe�€�s for the next 2 weeks trying to get a replacement, and Lowe�€�s could not do anything because of the warranty, so I call LG again and they will not replace it without a proper diagnosis. So it took another 2 weeks and multiple phone calls not only to Lowe�€�s but to LG as well to get this fridge diagnosed, come to find out the compressor went out after 90 days, didnt cost me anything but 2 day�€�s worth of wages and 400 dollar�€�s worth of food.

Secador malo. No la compre. Los botones no funcionan y se queda en frío. Compre una nueva en Home Depot directamente de la caja. No es el lugar de compra. Es el producto. Es el producto. No sé por qué quieren una crítica tan larga. La secadora no es buena. Punto.

I just purchased LG Washing Machine (412 SS /12 KG). This washer has so many deficiency and crazy programs as it was designed by a kid. Its drum is NOT adjusted and leveled with rounded rubber in front of it. You will never see drum is hanging down. When started it doesnt release water, but it releases water in burst so many time and it waste so much time. Drum keeps turning without water or just barely wet for about 5-6 minutes, depend on its useless programs. Half of its programs are dedicated to Steam-Wash. So if you dont use Steam, half of its programs are completely useless, while they could have add just one steam-key as an option to all programs.WORST OF ALL: it doesnt release enough water to clean the clothes. In fact there is no standing water in washer. They are just barely wet and there is NO option to add water in any program. So as a result I have to wash my clothes twice every time. Completely waste of time. Inside washer is so dark, and you cant see inside to know whats going on. Each program is unnecessarily too long. It just sits idle and does nothing or it spins in one second burst-like and stops or it turns in weird manner not seen in other washers. It sometimes turns too fast, and clothes are just attached to inside drums wall and they dont go through churning motion. It doesnt spin after each rinse to extract detergent. As a result if you dont wash them twice, clothes will come out with powdery stuff on them after dried up.There are no options to had rinse or fast spin to any program. Inside drum surface is NOT smooth, and has rough edges to touch on each and every holes as if they are done from outside to inside rather than inside out to make smooth inside surface. These many rough surfaces will absolutely wear and damage clothes. In addition there is another double horizontal line with rough edges across inside drum, and no one knows what it is for.This is very NOISY Washing machine. So-called OPTIONS on these washer are just that. If you want to change temperature, for example, then other options also change on its own without giving you choices or options are limited when programs are changed. Brief summary of this awful washer is: it doesnt put out enough water to clean the clothes - just make them wet, each program is too long, no option to add rinse or spin. I could add several other deficiencies, but enough said. PLEASE DO NOT BUY THIS WASHER.

Utiliza el ciclo de desinfección cada semana, de lo contrario el agua vieja en el desagüe contaminará tu ropa. No tener un agitador es definitivamente suave, sin embargo, el ciclo de centrifugado, si se establece en alta, va a triturar todo, especialmente las toallas.

LG presented a visually impeccable top loading washer. I was impressed with its sleek look, detailed function keys, and seemingly user-friendliness. I purchased this sleek machine from Lowe�€�s and parked the box in my basement anticipating opening day. As life would have it, I didnt have the big reveal until almost two months later. Opening night was great. Old Kenmore was removed after 15 years. I was due for an upgrade, I believed. LG was it! Water hooked, check; machine leveled, check. All components checked and re-checked. And then we tried a load.The auto select set me up to wash for more than an hour, but I looked beyond that. I questioned the few drops of detergent needed as well as the few drops of water the machine used, but I looked beyond those too. I walked away and was summoned back to my laundry room by the banging of this beaut in the spin cycle. The machine almost met me at the stairs; its movements were so profound! We checked, doubled, tripled everything - the very spot where my Kenmore sat for years was no longer good enough for King LG. We must have done something wrong, so we tried again. After all, this was an LG!That was enough for me! Returned this fabulous looking useless piece of junk to Lowe�€�s who informed me that their return policy was seven days on appliances! I called LG, per Lowe�€�s instructions. Both LG and Lowe�€�s suggested a repair man. To repair what?? The once-used over buttoned, fab looking ornament? Disgusting! LG should be ashamed of this pile of junk and should stick to what they know. These corporations, including the retailers who carry these over priced inferior products have no integrity and should be held accountable! Im not done with Lowe�€�s or LG! This is way more than about money! But do not waste yours, please...

We had our 7 year old Lg fridge die on us. We were offered a rebate if we bought another LG fridge which we accepted. The new fridge did not work but LG would not accept this for several weeks so we were without full use of our new product. After much hassle we finally received a new fridge in Aug. 2014. We have not received the rebate and are told each time that we call (speaking to a service rep in Panama) that the check is in the mail and we will have it in a few days. This is going on for the last 4 to 5 weeks. Our original rep, Mohinee **, quit taking our calls and will not respond to emails from us. We asked if we could speak to someone in Canada to see if our check has actually been mailed and were refused access to a Canadian rep. We then called information for LG electronics Canada and were given the number 416 743 7575. We have made 3 calls and no one answers at that number. LG certainly has our number and our money. I would not buy another LG product if I was paid to. Customer service is terrible and their products just dont last and are faulty at the very beginning.

Compré un lavavajillas LG hace dos años, hasta ahora funcionaba de forma bastante satisfactoria, pero de repente el rendimiento ha bajado hasta el punto de que nos hemos visto obligados a volver a lavar la vajilla a mano y lo más triste es que el técnico es incapaz de resolver el problema. Una experiencia muy decepcionante hasta ahora.

I moved into a home in 2013 with a 2010 LG refrigerator. Both of the water lines have had to be repaired. On November 2, 2015 all food in the refrigerator was freezing. LG will not send out a technician unless you pay them in advance on credit card - $195 for all parts and labor with a 90 day warranty. A sensor had to be replaced. Today (March 9, 2016) the food is freezing again. I just called LG and they want another $195 before they will send another technician out but not before March 14. Their products and repairs are useless. DO NOT BUY LG.

Compré un LG Dual Inverter de ventana hace 15 meses. Leí muchas críticas y eran muy negativas, pero lo de poco ruido era difícil de superar. Sí es bajo ruido a baja velocidad pero aún así funcionó bien para mis necesidades. Ahora se está congelando en las bobinas delanteras. He usado la unidad menos de 6 meses ya que no vivo permanentemente donde fue instalada. El servicio de LG es inexistente y ahora la garantía ha expirado. Además, la rejilla frontal tiene un aspecto cutre y uno o dos clips se rompieron durante la instalación. Nunca más compraré nada de esa marca y mucho menos ningún electrodoméstico de Home Depot.

El tamaño y las características hacen que esta nevera. Las luces de led, el tamaño, el congelador yamp; el dispensador de hielo, el dispensador de agua son grandes. Buscaba características específicas y este modelo las tiene todas. Me gusta tener cajones extraíbles en el congelador inferior y 2 máquinas de hielo hacen que las opciones valgan la pena.

We recently purchased a new LG refrigerator. Within less than 5 months, it stopped working and did not cool. Since it was still under warranty, we were directed to LG Support. Not only did the people on support line not speak English, we were told there were no LG techs in our area, and it would be 4 weeks before one could come out. Having no other options, we made the appointment. When our appointment date came, the tech was a no-show, and called an hour after the 6hour window to tell us he would not be coming, and the next available appointment would be an additional 2 weeks away. Again, having no other option, we agreed to the appointment time. During this time period we received a strange box on our doorstep, which contained nothing but packing foam - we were not informed of any shipments coming to us. This apparently was from LG and was supposed to contain parts needed for repair (again, it was just foam). When the tech came (6 weeks after the initial call - meaning we had no fridge for over a month at this point) he arrived and said that because the parts were not there (because they SENT US PACKING FOAM), he would have to come back another time. Again, the next available appointment was 2 more weeks away. Throughout the entire experience LG support was absolutely no help, did not try to help troubleshoot, find alternatives, and was completely incompetent (again, I refer you to the shipment of packing foam, and a 2 month timeline to repair a BRAND NEW refrigerator). I will never purchase another LG appliance after this experience, and have cautioned others not to as well.

I WONT BUY A LG ELECTRIC RANGE AGAIN. The LG Range Oven model # LRE383ST01 we purchased in 2015 has been nothing but trouble. In the first year the burner and main board went out. Luckily we were still under the warranty so LG sent their technician to replace them. A few weeks after the warranty expired, the glass top made a pop noise and cracked like a spider web on the lower right burner and spread. We called LG, explained the situation and told them this seems a factory part defect. They politely blamed us of dropping something on the glass which was 100% false and they used we are sorry to gently fade their fault with this. We let it go - not to waste our time. Price of a new glass top is near $400. Couple month after the new range top was installed the new glass top cracked again. It couldnt happen at a better time but Christmas Eve 2016, with having family over, around 4 pm while food cooking, the glass top made a loud pop noise and broke again on the lower right burner. Here was my experience with LG Range and dealing with the company who took the easy road to blame the customer for their defective part. Now I have an expensive LG range-oven with another broken glass top. My recommendation: Stay away from LG Range with glass top.

Compré un lavavajillas LG en 2017 en Home Depot. Lo registré y funcionó bien durante casi un año. Luego empezó a detenerse antes del ciclo de secado y a emitir constantes pitidos y no desaguaba. A lo largo de 9 meses, 2 compañías de reparación diferentes, muchas horas en el teléfono, hemos tenido el panel de control reemplazado 2 veces, la placa base reemplazada 1 vez, la cerradura de la puerta, el pestillo 3 veces. Cada reparación dura unas 2-3 semanas. He tomado videos del problema cuando no me creyeron. La máquina no muestra ningún código de error y la aplicación inteligente en mi teléfono cuando se vincula dice que la máquina está funcionando bien. He pedido una lavadora de reemplazo porque esto es un limón. He documentado todos mis correos electrónicos a LG y a los técnicos del servicio técnico. Cuando leo todas las críticas negativas sobre este mismo producto, y bajo la crítica LG responde que se ponga en contacto con ellos llamándoles, o contactando en Facebook o Twitter porque quieren arreglarlo, tengo que reírme. Yo he hecho todo eso, incluso contactar con ellos en Facebook. Cuando el reparador visita tu casa y reporta tu problema al servicio técnico de LG, luego envía el reporte a LG, te dice que esperes la respuesta de LG. No hay respuesta en más de una semana, así que llamo al servicio de atención al cliente. No puedes llamar al servicio técnico, sólo los reparadores tienen acceso a ellos. El servicio de atención al cliente no tiene acceso al servicio técnico. Les dejan una nota para que te llamen. Así que se dan vueltas y vueltas. Mientras escribo esto estoy esperando de nuevo a que llegue el técnico para arreglar mi lavavajillas LG que ahora no arranca en ninguna posición. Parpadea, luego pita y se para.

33 cubic foot French door bottom freezer refrigerator by LG. Purchased 2-18-2014. Died (no power) 2-21-2016. Ice maker always sucked, so we hardly used it. Today while using ice dispenser, the control panel started beeping then whole unit lost power. Checked plug in and it had power. Only the refrigerator would not work. This is a known issue with LG, yet they do not want to help. Luckily I have homeowners insurance that will take care of my $3,500 bad purchase!

I have had my LG Side by Side fridge for 8 years. I paid $2,400 dollars for it on sale. Since that time have replaced 3 motors and the drawer pull mechanism. Right now I use packing tape and 12 can packs of Coke to keep the freezer drawer closed. Still there is water dripping in my top side by side portion. Makes no sense because the freezer is below. I have stopped even trying to use the ice maker. No water connected. Never again will I buy this brand. Total lack of concern for customer experiences or seemingly providing a quality product. I will shout to anyone who listens RUN FROM LG!!

No suelo ser una persona que se tome el tiempo de escribir reseñas, pero sentí que era necesario al menos llamar la atención sobre los muchos errores de este producto y el servicio que le sigue... EN CASO DE QUE TE OCURRA A TI. Leí los comentarios y vi algunas de las quejas sobre la acumulación de escarcha y pensé, eh, no me va a pasar a mí... ERROR. No sólo me equivoqué, sino que durante la COVID-19, enviar a un técnico dentro de tu casa para arreglar un problema con un frigorífico de baja calidad de LG ya es bastante frustrante, PERO que ese mismo problema se repita 24 horas después, NO ES ACEPTABLE. La única recomendación de LG es enviar un técnico de nuevo. HOME DEPOT tampoco tiene la culpa de esto. En lugar de apoyar a su cliente y ofrecerle un cambio o un reembolso, le explican que es un problema de LG, no de Home Depot. INCREÍBLE. Un día después de la acumulación de escarcha todavía no se había arreglado, comenzó un ruido de chirrido, el plástico que divide las dos puertas se rompió, y el mensaje de error apareció y no se restablece. A día de hoy tengo un mensaje de error en mi frigorífico, un fuerte ruido de chirrido y un congelador con acumulación de escarcha que no funciona. Mi comida se estropea cada vez más temprano. LG dice que lo único que puede hacer es enviar a un técnico. Tengo un hijo con una enfermedad autoinmune. Me niego a que vengan más técnicos a casa durante esta pandemia. LG no entiende nada de los derechos y necesidades de la gente durante este tiempo. La respuesta es enviar a un técnico en un día de trabajo para que trabaje en el mismo problema exacto que nunca arreglaron en primer lugar. Esto es sólo un fragmento de los problemas, por no mencionar que el miembro principal de su servicio de atención al cliente me colgó después de haber esperado más de una hora debido al volumen de llamadas. ¡RABIA! Compra de pesadilla, nevera de mala calidad que se estropea un mes después de comprarla... El peor servicio de atención al cliente tanto de Home Depot como de LG.

Tenía dudas sobre la compra de otra gama LG porque hace 6 años presenté una demanda contra ellos por la publicidad de su gama eléctrica específica como una verdadera convección con modo sabático cuando en realidad no lo era. Ganamos la demanda debido a que LG anunciaba falsamente su producto. Esto nos lleva a que ayer decidí volver a intentarlo. Pensando que habían aprendido la lección, compré su LRE3194BS. Ellos (LG) afirman en su sitio web, así como en todos los sitios web que venden esta gama (Best Buy es donde compré) que es de hecho una verdadera convección (tercer elemento de calentamiento detrás del ventilador). Después de que fue entregado ayer abrí el manual del propietario y que dice que no es una verdadera convección. Cuando llamé al servicio de atención al cliente de LG para averiguar qué pasaba exactamente y para preguntar cuál era la diferencia entre la convección real y la nueva convección Pro Bake, los representantes no pudieron explicarme la diferencia. Entonces me pusieron en contacto con la oficina corporativa de EE.UU. en Alabama, donde un representante respondió al teléfono. Le expliqué no sólo mi preocupación, sino que también le mencioné la demanda de hace 6 años y me dijo que esta unidad NO era de convección verdadera. Le pregunté acerca de su página web y la información que proporcionan a los minoristas y ella simplemente dijo que no tiene idea de quién es responsable de poner información correcta y válida en línea. Dije que esto es como hace años y que están anunciando falsamente sus gamas de nuevo. Entonces me colgó. Esperemos que otro abogado recoja un nuevo caso contra ellos.

Compré una lavadora LG de carga superior hace tres años y la odio absolutamente. Tarda una eternidad en lavar y la ropa no huele a limpio. La máquina en sí apesta y es tan malo que tengo que usar ambientadores en mi cuarto de lavado. He probado el líquido limpiador de bañeras (¡quién iba a pensar que había que limpiar una lavadora!) y lejía varias veces y sólo el día que hago esto no huele. Al día siguiente vuelve a oler. ¡No compren esta lavadora! Me arrepiento mucho de haberla comprado y estoy dispuesta a romperla a martillazos para comprarme una nueva (¡nunca más LG!). Además, pagué mucho dinero por ella.

Compré un refrigerador Lg side by side en 2018 en Home Depot. También compré una garantía extendida para este producto a través de Home Depot. La compañía de garantía extendida es Asurion. Después de 2 años y 1 mes mi refrigerador murió. No se enfriaba. Esto sucedió un domingo. Así que llamé a Lg ese día para descubrir que estaban cerrados. Entonces llamé a mi departamento de garantía extendida. En la primera llamada me pusieron en espera durante 39 minutos... sólo para ser desconectado. Mi segunda llamada, después de otros 40 minutos, hablé con Dwayne ** que me dio un número de reclamación y dijo que una persona de servicio llegaría ese día entre 8-4. No apareció nadie. Esa noche volví a llamar a Asurion. Esta vez hablé con Natasha, que me dio otro número de reclamación y dijo que un técnico llegaría el lunes. No apareció nadie. Entonces llamé directamente a Lg, que me dijo que tardaría entre 5 y 7 días en llegar la fecha de la reparación. Me han dicho que no tienen a nadie en mi zona que acepte su cobertura. Así que ahora estoy sin frigorífico, he perdido toda mi comida y no tengo fecha de reparación. Esta es la peor compañía. No compren sus productos. Estarán desperdiciando su dinero como yo lo hice. Los representantes de LG se encuentran en Filipinas. No les importa ni usted ni yo... el consumidor. Estamos totalmente disgustados con la garantía, el producto y lg. Tengan cuidado... lg no es amigable con los Estados Unidos. Si lo fueran, no tendría que esperar más de una semana para que viniera una persona a repararlo. Me pregunto cuánto tardarán en repararlo. Y no proporcionan un refrigerador para usar mientras tanto. Usted está por su cuenta. ¡¡¡¡Pruebe con otra empresa !!!!

I bought this model (LSXS26326S) back in 2015, yes this come with 1 year warranty. June 2017, with no clue its just stop being refrigerator, ice not produce, not cool only one thing works is lighting. Called customer service right away, they question me if I have warranty? Yes 1 year warranty. If this case happens 10-20 years later it means this refrigerator already do their jobs, but only 2 years? Dont you think it something wrong might happen with their production? Its not like you bought a car, which is depending on how fast you drive, how aggressive you drive, care taking. But refrigerator what I only do is put food into refrigerator thats it. This refrigerator cost 1.5 k not some hundred dollar. I made a decision to purchase LG brands because I think that I could TRUST them. LG team gave me time to fix this on July 29th which is I could not accept this. I would like to get a same new working refrigerator or higher immediately or full refund so I can buy a refrigerator to keep my food cold and because I feel like I pay too much for this refrigerator that only working for 2 years. LG CASE NO. : **. They put me on Live Chat and waiting about 30 minutes and end up with screen was refreshing by itself and back to beginning again. Buy another brand.

Actualmente estoy luchando con LG en mi estufa (LRE6383ST). Oye, ¿alguien ha tratado con LG, para la garantía de una gama? Sólo tiene 6 meses, mi horno de convección ha dejado de funcionar el domingo de Pascua de 2017. Primero me dijeron que me lo cambiarían por una estufa nueva. Ahora me han dado largas durante semanas, ahora me dicen que van a pasar de 3 a 5 días hábiles antes de saber qué o cómo reemplazarlo. Dijeron que lo repararían pero estamos demasiado lejos para la persona de reparación más cercana en Yorkton que viviendo en Raymore sabemos que no hay gente de reparación para ayudar. Estoy tan enfadado que pensaba comprar el frigorífico a juego, pero ahora no. En realidad todos los electrodomésticos estaban debido a que todas las empresas enviaron todo a Fort Mac después del incendio, lo que fue genial para ellos pero no para nadie más. Todo lo que quiero es una nueva gama que funcione durante más de 6 meses. Ahora LG dijo que me daría un crédito de la tienda sólo después de enviar mi estufa a ellos en BC y qué demonios voy a usar hasta que consiga uno nuevo. Hay otro problema. Ninguna de las estufas LG está disponible ni pueden decirme cuándo. Podrían pasar meses, lo cual es inaceptable. Como puedo cocinar para mi familia de 5 personas. La tienda donde compro esta estufa me está ayudando a tratar con LG. ¡¡¡LG tienes que hacer esto bien!!!

El lavavajillas desde el primer día nunca ha limpiado los platos tan bien. Las púas de la rejilla inferior no permiten que mis platos, que tienen forma cóncava, se mantengan en pie haga lo que haga. Los platos nunca salen secos sin importar el ciclo que elija. El lavavajillas tiene un olor terrible y también los platos y ahora el motor hace un chirrido agudo. Voy a comprar un nuevo lavavajillas de Kenmore y nunca más compraré otro producto LG. Tengo el producto desde julio de 2013 y no quiero pasar por la molestia de reemplazo con LG porque sé que este producto es inferior.

Compramos un microondas LG por encima de la gama en enero de 2021 y pedimos a Lowes que lo instalara. Fueron rápidos en instalarlo. Funcionó 2 días y no calentaba. Esperamos un mes para una llamada de servicio, finalmente pagamos para reparar el nuevo microondas. Ahora en 2,24,21 no calienta de nuevo. Nos enfrentamos a otra larga espera y a un gasto adicional. ¡No compren este producto!

We purchased this refrigerator (LG Top Freezer Refrigerator Model # LTC22350 SS100) less than 2 years ago and have been extremely disappointed with its quality from the beginning. We also have an LG cook-top stove and my wife is ready to toss both of them. The refrigerator has plastic drawer runner tracks that are paper-thin and not very durable at all. The stove had to have the touch control panel replaced in the first year. Also, the oven temperature cannot be maintained and must be regularly changed or regulated. We will not buy any more LG products. We just recently bought a new TV and guess what brand it was not?

En enero de 2011, compramos un lavavajillas LG (modelo LDF7920ST). Hemos tenido continuos problemas con el sistema de drenaje. Una persona de reparación lo ha atendido 3 veces y de nuevo no desagua. Los platos no están limpios cuando se pasan por un ciclo y tengo que prelavar manualmente los platos antes de ponerlos en el lavavajillas. LG no respalda sus productos defectuosos o mal hechos. Pueden garantizar que no volveremos a comprar otro producto LG.

Compré (4) electrodomésticos LG en Lowes. El lavavajillas, modelo LDF7774BD, tiene unas rejillas mal diseñadas... los vasos y los platos se caen o ruedan cuando se abre y se cierra el aparato al añadir más platos hasta que está lo suficientemente lleno para funcionar. El diseño de las rejillas es el gran punto negativo, no aguanta tanta vajilla como la que teníamos antes. Realmente leímos el manual del propietario y vimos los videos en línea que no son de mucha ayuda. Llamamos al servicio de atención al cliente de LG NO e imagino que dijeron que nunca habían oído esta queja antes... ¡ja! ¡¡NO COMPREN LAVAVAJILLAS LG NUNCA!! Vamos a devolver el lavavajillas a Lowes.

Gama eléctrica número de modelo LDE3017SW. Después de usar mi cocina eléctrica sólo un par de veces, he notado líneas de vapor y grasa en el interior de la puerta entre los dos paneles de vidrio. Estas líneas y esta película y grasa han seguido cubriendo el interior de la ventana de doble cristal. Mi cocina siempre parece sucia, como si tuviera que limpiar los cristales de la puerta, pero las líneas de grasa y de vapor están en el interior. Llamé para pedir que vinieran a arreglar la junta o a sustituir la puerta y me dijeron que no podían hacerlo a menos que pagara a alguien para que viniera a desmontar la puerta para limpiarla. No debería tener que desmontar la puerta para limpiarla. La junta entre los cristales de la ventana está defectuosa o es defectuosa. Tuve mi primera cocina Maytag durante los primeros 34 años sin nada más allá del desgaste normal por el uso. Esta LG cocina y hornea bien, pero tiene este problema que es difícil de ver todos los días. Además, la encimera es blanca y las zonas de cristal de los quemadores ya tienen manchas. Esto no es un problema tan grande para mí como los cristales rayados de la puerta. LG se ha negado a enviar a alguien a su cargo cuando se trata de un defecto del fabricante.

Mi mujer y yo compramos una cocina de gas LG (modelo LRG3081ST) y descubrimos que cocinaba demasiado los alimentos. Al probarla, descubrí que la cocina se sobrecalienta durante el ciclo de precalentamiento. Después de ajustar la temperatura de horneado se puede ver cómo el termómetro aumenta 5 grados cada 6 o 7 segundos. Cuando el termómetro alcanza 5 grados por debajo de la temperatura fijada, permanece con esa indicación durante unos 2 minutos mientras el horno sigue calentándose. Cuando suena la notificación de precalentamiento, la temperatura de precalentamiento es de unos 100 grados por encima de la temperatura establecida.Abrí un caso con LG y enviaron un técnico de reparación para ver el horno. El técnico confirmó el problema e intentó pedir una placa de control de repuesto. LG le dijo que ese era el modo en que se supone que funciona el horno y no le permitió pedir la nueva placa. Ahora he presentado una reclamación al cliente, pero no tengo ni idea de si alguien hará algún cambio. No puedo imaginar que LG haya diseñado un horno que se supone que se sobrecalienta 100 grados. Nuestra resolución actual es establecer la temperatura de cocción, pasar por el ciclo de precalentamiento, dejar que el horno se quede hasta que se vuelva a encender para mantener la temperatura de cocción establecida, y luego poner la comida en el horno. Esto no es aceptable.

We bought our LG in 2007 and had repairs on it 4 times in the first year. We replaced the icemaker, duct, fan, PC board, heater sheath, controller assembly, and had them resealed (it had duct tape to help seal!). We contacted Home Depot who said if it failed again, then they would work with us on replacing the fridge. We bought an extended warranty and of course, never had to use it. Then last month, the ice dispenser stopped dispensing ice...we took out the bucket and a nut fell out...looks like we need a new ice bucket assembly. After reading all the other problems, I decided to add my complaint about the LG refrigerator. Dont buy it.

Compramos un lavavajillas LG modelo no. LDF8764ST ($800) hace cuatro meses y después de usarlo UNA VEZ, dejó de funcionar y no se encendía. No pude devolver el lavavajillas donde lo compré y me informaron de que tenía que tratar directamente con LG. Llamé a LG y se programó la visita de un reparador. El reparador nunca apareció (se tomó tiempo libre en el trabajo), así que volví a llamar a LG. Me informaron de que el reparador no había recibido el ticket de LG. Indiqué que, dado que el producto era defectuoso (funcionó una vez) y que no me sentía cómodo arriesgándome a coger otro día libre en el trabajo y a que el reparador volviera a no presentarse, que me gustaría que me sustituyeran el producto o que me devolvieran el dinero. Me dijeron que mi única opción era reprogramar al reparador. Me negué y compré un lavavajillas diferente de otro fabricante que ha funcionado a las mil maravillas desde que fue entregado e instalado. Este ha sido el peor producto y servicio que he encontrado.

Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we�€�ve had it fail. Just last month, we had to have the ice maker replaced because of a leak. Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. Now, not only is the ice maker not working, but the fridge won�€�t cool below 52 degrees. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. History would suggest that we will be in the same position in another 6 months down the road. LG needs to be held liable for the damages caused to their customers.

We bought a $2500 stainless steel model # LMX 5307465/00 LG refrigerator at Home Depot which has had two issues in less than one year with the ice maker. Luckily, the water that leaked onto our wood floors did not completely damage them but we wanted a new fridge and were told NO. I think the customer service is lacking as it took over 4 days to get a repair person to our house and we ended up throwing away all the food in the freezer because it was ruined due to the refrigerator issue. I will NEVER buy any LG product ever again!

The LG side-by-side refrigerator with ice and water dispenser is only three years old, but major rust has developed on the door beneath the ice and water dispenser insert. The control panel has had to be replaced once. The ice bucket freezes up regularly and so the ice dispenser wont work (it has been replaced twice) and the ice cover has broken and been replaced. The extended warranty from Sears wont cover the rusting problem and LG refuses to do anything saying that the rust is considered cosmetic. We bought this unit because of its large capacity. However, with multiple repairs under the warranty and the rust, we regret the decision.

We bought a LG washer and dryer on Nov 2013. The dryer broke in August 2014. We are dealing with the Factory Warranty thru LG that is managed by GEEK SQUAD that is associated with Best Buy. Unfortunately the Geek Squad is the worse Service Company to deal with. Up to now Oct 23 we had 2 technician coming to the house and 1 appointment which nobody showed up, and my problem has Not been solved! They promise me by phone to have the parts ordered 2 weeks ago and installed tomorrow Oct 24. Yesterday we received an e-mail saying that they can Not come again and postponed the visit to Oct 31. I can Not understand how a large company as LG can have such Bad Service. We regret very much having bought an appliance from LG. We Do not recommend this company to anyone!!!

LG Microwave Model # LMH2016St Serial # 212 AQP3 X244 purchased on 2/13/2013 from HHGregg costing $338.99 with installation costing $149.99 plus taxes at $16.95 has blown a fan and melted the cover on the fan. It seems to me that a microwave that cost that much should last longer than 2 and 1/2 years. I would not recommend an LG product from my experience. The company offers no help at all in regards to this problem.

In 2007 we purchased a French Door LG refrigerator model #LFD22860ST. Since our purchase we have experienced a number of issues (1st the models efficiency rating is only valid when the ice maker is turned off; 2nd the freezer compartment developed rust on the metal baskets after the first year; but most recently the white plastic water line attached to the appliance developed a pinhole leak which resulted in destroyed ceiling tiles in our basement recreation room). An LG qualified repairman was called immediately but his service resulted in further leaks causing additional damage to our basement ceiling just 3 days after the initial fix. So next a qualified plumber was called. The problem was solved, but that solution lasted only 2 months when the fix to the original problem appeared again resulting in further damage to the basement. We feel the quality and reliability of this appliance is seriously in question and would like LG to supply us with a replacement refrigerator from another manufacturer of our choosing at a cost equal to the price of our original LG plus money spent to repair damages to our basement resulting from their inferior product. At this point, I would not accept a replacement LG refrigerator. Lastly, it saddens us to abandon this LG product line as we have experienced very good success with other LG products. Currently we own both an LG washing machine and an LG clothes dryer. We certainly hope they do not follow the same path as this particular appliance.

The compressor went out on my refrigerator two weeks ago on a Sunday. It went out without warning and the resulting water that leaked from it has caused my floors to start warping. The repairman came on Wednesday, explained the problem, ordered the parts, which were received on July 5th. I immediately called to schedule an appointment only to be told that the earliest they could come out would be July 29th. So, as of right now, my only source of keeping food cold is two ice chests which I have to fill up every other day. My husband and I are both dealing with medical issues and this is just the icing on the cake. I am ready to blow my stack if I hear one more person say there is nothing they can do. Any help would be appreciated.

LG WT4870C Top Load Washer - I would like to give this washer zero stars. It has to be the worst washing machine I have ever owned. The cleaning process takes much longer than the timer indicates. The clothing is not clean. I still have underarm stains, pet hairs, make-up on my clothing after a wash. The IE error comes on after each and every wash making the process longer as I have to reset it to Spin Only in order to get the clothing wrung out. I will never buy this type of non agitating agitator machine again. I wish I could get my money back but I waited too long. I hated it after the first week. I am going back to a front load washer and not an LG ever again.

PAID 1900 FOR HIGHLINE UNIT. Unit fan in freezer went out. Took 3 weeks to get part, lost $400 in food. Home Depot was helpful after screaming at them. Now fan out again and all food lost. Out of warranty and they want to send their people to my home. Awful service and awful appliance. No help and left with mess.

Im on Day 5 without a refrigerator. It started with one of the two ice makers quitting. Service Call to LG difficult to understand, but we shook the freezer and would wait 24 hours to see if that worked. Threw out a lot of food. I requested a service call but was denied. After 24 hours, the entire refrigerator stopped working. Call #2, and throw out the rest of the food. We were told to pull the refrigerator from the wall and unplug it, and run a phone check through their system. Advised to wait 24 hours because it seemed to the operator that it was fixed. Woke up to water all over the floor. The machine is humming but its not cooling. 75 degrees on interior thermometer. This was the third call and a service call was placed on our behalf. Finally, request for service call was authorized. Wait wait wait. Holiday week-end. Service called Tuesday and appeared Tues. Reported the compressor and panel needed to be replaced. Wait for two more days while the parts are obtained. THIS IS A NIGHTMARE! Why did I think LG was the best there was? I will get this repaired and forget about buying the other kitchen appliances to match it. Good point $300 food reimbursement will be provided because I have a service plan. A drop in the bucket and 7 days to resolve a refrigerator issue is crazy. My dad had heart bypass and was working fine within 5 days... If I owned LG, I would have brought me a new refrigerator the first day I called.

Denuncié el continuo mal funcionamiento de los lavavajillas LG al lugar de compra (Home Depot, Cheltenham Square; Montgomery County, Pennsylvania) Se contactó con electrodomésticos LG y se intentó reparar tres veces, incluyendo una visita de evaluación. El departamento de reparación de electrodomésticos de Sears llamó pero no pudo ayudarnos. Este lavavajillas es defectuoso y necesitamos un nuevo lavavajillas de reemplazo. El equipo que funciona mal, de un precio aproximado de 600,00 dólares, simplemente funcionó mal y se intentó repararlo sin éxito en cinco ocasiones distintas.

The cast aluminum spider connecting the motor to the stainless steel tub in LG front load washers disintegrates due to electrolytic action in a moist and warm environment, necessitating a repair that costs almost as much as a new machine. The part only has a one-year warranty. LG knows about this design flaw, but still persists fabricating machines with it. They would do well to have a recall on all the machines with this design flaw. Check out the image of my defective LG spider below. I ended up spending around 8 hours dismantling the whole machine and installing a new [doomed to fail] spider. I am lucky to have these skills, but most people dont. Other than the spider connector, the machine has been fine.

Máquina de 2 años oxidada a lo largo de la unión en la parte inferior de la máquina. Cuando me quejé y envié fotos, me dijeron que el óxido alrededor del dispensador no estaba cubierto porque el polvo es corrosivo. No estaba cerca del dispensador. Dicho esto, su producto no es apto para el propósito, su lavadora tiene polvo de lavado en ella. Ahora nos dicen que es un mal mantenimiento por nuestra parte y que no está en garantía. ¿Marca de calidad? No lo creo. Su actitud ante las quejas de los clientes es culpar primero al cliente. Su producto no es adecuado para el propósito, si se oxida tan pronto es una lavadora.

Compré un lavavajillas LG en la tienda Pacific dentro de la tienda Best Buy en Tampa, Florida, el pasado 28 de noviembre de 2014. Incluso después de leer los comentarios, indicando que la máquina dejaba un olor extraño, no limpiaba bien... No estaba totalmente convencido. :-( ¡¡¡Gran error!!! RESEÑAS - CRÉANSE - Sí, la máquina no es buena en absoluto. ¡¡¡La máquina no se usa demasiado, pero después de unos meses... el olor que salía de ella era increíblemente asqueroso!!! Parece que algo se hubiera muerto dentro (que quede claro, yo enjuago todos los platos antes de ponerlos dentro del lavavajillas). Los vasos empezaron a ponerse blancos. Los platos se notaba que quedaba algo en ellos, no se secan del todo. Después de unos meses tuve 2 invitados en mi casa y la máquina llegó a ser utilizada todos los días... OMG - entonces realmente podía ver el daño - finalmente decidí llamar al servicio después de 10 meses.SERVICIO AL CLIENTE - parte 2. Cuando llamé a LG, me dijeron que sólo podían encontrarme por mi número de teléfono, pero no me encontraron. Llamé a la tienda en la que lo compré, Pacific inside Best Buy, y me dijeron que sólo podían encontrarme por mi número de teléfono, pero no me encontraron por teléfono. Así que me dirigí a la tienda con la factura del teléfono en la mano. Todo esto me llevó un mes más. Ahora estoy en el mes 11 de mi garantía, mi tiempo se está agotando (que Best Buy puede encontrar por cualquier información que usted les da) ... El gerente de Best Buy intervino, se disculpó y pidió al gerente de Pacific que concertara una cita para llamar al servicio técnico por mí. Sí, lo hicieron, pero hoy estuve esperando desde las 8 de la mañana hasta las 12 de la noche y no apareció nadie. Llamé a la empresa y me dijeron que no prestaban servicio en mi zona. Así que dije: ¿Qué? Después de pasarme toda la mañana esperando, y no ir a trabajar, ¿no vienen?. Me dijeron que habían llamado a LG, y les dijeron que no prestaban servicio en esta zona, y que LG debería haber dado mi horario a otra empresa. LG dijo: Me disculpo... otra persona puede ir a su casa el miércoles. Les dije: No puedo ir a trabajar el miércoles. Me dijeron: Bueno, Advance Tech Service, no nos dijo que no daban servicio en su área. No podemos hacer nada. Así que dije: Bueno, de nuevo, soy yo, el consumidor que se mete en medio de Best Buy, Pacific, LG, y Advance Tech Service... Nadie quiere responsabilizarse del error, de mi día de pago que no hice. El gerente de LG me colgó en la cara. Es grosero, cruel y no está bien. Lo único que quiero es una máquina que funcione correctamente y bien, y que alguien se responsabilice del error. LG y el servicio de atención al cliente - MUY MAL - no comprar de ellos o de Pacífico.Actualizado el 11,12,2015: OMG - el hombre de servicio de LG vino a mi casa ayer. Después de enseñarle mi máquina, lo sucia que estaba mi vajilla, el acero inoxidable lleno de jabón blanco, las tazas de café con todo el café dentro, le conté el terrible olor que salía entre lavado y lavado, le enseñé mi mueble que tenía algún tipo de daño en el lateral debido a la humedad.... No pudo encontrar nada malo en él. Me dijo que el único problema era que tiene que abrir el grifo de agua caliente a 120 grados antes de encender el lavavajillas. Este es el problema de su máquina... Incluso me sugirió que instalara un calentador debajo de mi fregadero!? Llevo 16 años viviendo en esta casa, y sólo he tenido un lavavajillas antes, que básicamente se rompió después de bastante uso, y siempre funcionó perfectamente. ¿De qué está hablando? ¡¡¡Por favor, ayuda!!! Está en garantía y no quieren arreglarlo.

LG se encargó de la reparación del compresor lineal y la placa de circuito impreso defectuosos. Aunque sólo ha pasado un día desde la reparación, el frigorífico vuelve a enfriar. Seguimos sin los alimentos perdidos y, mientras tanto, tuvimos que comprar un pequeño frigorífico para salvar algunos artículos y para nuestros productos básicos mientras esperábamos.

He comprado un frigorífico LG (LSXS26326S-00) en 2015. Este año el 11 de enero dejó de enfriar. Hice venir a un reparador para que lo revisara. Nos dijeron que era el compresor, que costaría alrededor de $550 de mano de obra y $350 por el nuevo compresor (también $145 de tarifa de diagnóstico). Se pidió el compresor y se hizo la reparación. Se reparó un jueves por la tarde y dejó de funcionar el viernes por la noche. El técnico vino de nuevo y nos notificó que el compresor NUEVO era defectuoso. Nos dijo que esto era común con las piezas de LG y que era parte de una demanda colectiva. En el momento de escribir esta reseña, sigo sin frigorífico y con más de 1.000 dólares en negativo por reparaciones que no resolvieron mi problema. No volveré a comprar nada de LG. Estoy muy disgustado de que con este problema conocido LG como una empresa no hizo nada para notificar a los consumidores que compraron estos modelos defectuosos de este problema que es más allá de la reparación.Así que fui en línea para ver si las reclamaciones eran verdaderas acerca de una demanda colectiva y que eran. El último día para presentar una reclamación era el 5 de febrero de 2021. Ya había pasado esa fecha cuando me notificaron que existía tal cosa. Perdí tiempo y mucho dinero en esta situación y podría haber comprado un nuevo refrigerador. Les diré a todos los que conozco que nunca compren electrodomésticos LG ni pasen por esta horrible experiencia. Les estáis haciendo un flaco favor al no ser abiertos y honestos con vuestros productos si tienen problemas. Una empresa de su magnitud debería hacer las paces con los consumidores que compraron estos modelos defectuosos. Reembolsadles o ofrecedles un modelo de sustitución (equivalente o superior) con al menos 10 años de garantía por todo el dolor y la frustración que vuestro producto les ha causado.

En un principio, el horno doble y la cocina de 5 fuegos de LG eran increíbles. Hizo justo lo que queríamos que hiciera durante las vacaciones. El quemador de la súper caldera es genial. El horno doble hizo todo lo que necesitábamos para las cenas de las fiestas. El único problema es que los quemadores se encienden (a gas) con la menor presión en las perillas. Otras revisiones han expresado el mismo peligro y LG no tiene una solución según otras revisiones. Fui a mi ferretería local y compré resortes que corté a la medida y los coloqué detrás de las perillas para proporcionar la necesidad de más presión para activar el encendido. Es una cuestión de tiempo antes de que la ropa u otros artículos se incendien. Especialmente con el quemador Super Boiler.

After spending $3,500 - before tax - on LG French door with beverage fridge and bottom freezer, 14 months later, the compression is shot. Thank goodness we bought the extended warranty. But, repairman cannot get replacement compressor for at least 19 days; thats just to get the part into US. So, repairman made recommendation that a new fridge be sent to us. LG though, refuses to talk with us about if approved, when will be delivered, etc. LG says �€�Talk to the repairman,�€� and he says he doesnt know anything until 3-5 business days - until LG makes determination.Meanwhile, I have to try and feed 6 year old, 90 year old, and two adults, without a working refrigerator. More salt in the wound? Consumer Reports ranked this particular LG frig model as 2nd highest. I even researched and still got clobbered. Repair person who contracts with Sears said Samsung and LG are bad makes, regardless of what model. He recommended Whirlpool. Live and learn.

I purchased my LG Refrigerator French Door LFXC24726S on 9/5/15 from Best Buy. This refrigerator is used seasonally from June through September each year and winterized. In July of 2017 or after about 6 months of actual usage Error FF (indicating a fan problem) appeared and the refrigerator ceased to cool. A local repairman (not LG) replaced two fans with no improvement. Since an LG repairman was unavailable on a timely basis I was forced to buy a replacement refrigerator since this is a seasonal rental home. I was able to get an authorized LG repairman in late August who with consultation with LG Tech Support diagnosed a probable Main Control Board issue since the board has been updated to correct a known internal fan icing issue. No repairs have been under warranty so after $300 for fan replacement and $500 for board replacement the refrigerator still produced Error FF and does not function.I would gladly join a class action suit because this is simply unacceptable. Foreign quality that is being sold to the American public by our big box stores. Furthermore, I have been unable to talk to a technical representative at LG myself getting bounced between the standard 800 customer service and the LG parts distributor. My authorized LG repair service indicates that LG is frequently difficult to deal with. DO NOT BUY ANYTHING MANUFACTURED BY LG!

I�€�m writing this review so that hopefully other consumers won�€�t make the same mistake I made by buying this LG refrigerator. I bought this refrigerator on 5/6/13 at Famous Tate in Brandon, Fl, and paid $2545 for it�€�my very first �€�modern�€�, expensive fridge. This is Model # LF X 319455T/02 (stainless steel French Door). I�€�ve had nothing but trouble with it since the beginning, and after reading all these reviews, I can see that I am clearly not the only one.The food has gone bad periodically over the last 5 years, resulting in my having to throw stuff out quite often. I confess that I actually ate food that I probably shouldn�€�t have, and for someone with an autoimmune condition who MUST have fresh fruits and vegetables to survive, this is completely unacceptable. There had been water accumulating in the refrigerator for a long time, and a few months ago there was water all over the left hand side of the bottom shelf as well as all over the floor. I immediately called LG to discuss the problem, and rather than pay them in advance for one of their techs to come here, I paid a technician from Mr. Appliance to come here. He may not have been an authorized LG technician, but he was highly trained and extremely knowledgeable about these LG french door refrigerators. By the way, most repair technicians in my area refuse to even work on LG appliances. That should tell you something!!The guy (Ron) who came to my house determined that the automatic ice maker was causing the problem, and he literally showed me how this one defective part always malfunctions in these models. He further explained that eventually the compressor will probably go out. The replacement part has a heater built into it that supposedly will prevent this problem from occurring, but between parts and labor, it would cost me over $500. That day he enlightened me about a lot of things, and after doing extensive research, I found out that everything he told me that day was true. For instance, I found out that LG has known about this manufacturer�€�s defect for years, and yet continues to manufacture new models with the same defective part. Sounds very shady and evil to me. Nevertheless, I was going to agree to the repair whether Ron did it or LG (for a slight discount), but then decided against investing more money into this piece of crap.Instead, I bought new water and fresh air filters, and tried to remember to empty the ice container periodically. I should mention that I have NEVER personally used the water dispenser or the ice maker, but I thought it would be nice to have it for any guests who occasionally come over. That being said, for the last few months, the fridge seemed to work ok�€�not great, but ok. Then the last few weeks there was more water accumulating inside food containers. I just wiped them out, threw more rotten food out, and just put up with it. There�€�s also a strange discoloration on the touchscreen panel as well as a stainless steel finish looking like it�€�s peeling off. Clearly very cheaply made. It�€�s interesting that they charge a premium price for a cheaply made product. Don�€�t get me started on the faulty design which has its own set of problems.So, on Monday night (7/30/18) or technically Tuesday 12:30 am (8/31/18), the fridge started making an extremely loud noise. There was water everywhere and everything in the freezer had defrosted. I immediately called LG (they do answer the phone 24/7), and was instructed to turn off the breaker to the fridge. I did that, and at least that stopped the noise. I also dumped out the ice container in order to prevent matters getting worse. The representative told me that according to the schedule, a service tech. most likely would be able to come out Friday and for me to call back at 8:00 am to confirm. Obviously I�€�d have to pay $125 in advance plus pay the service tech for any additional labor. I explained to her that I now have to clean up the huge mess, try to salvage what food I can, and that I�€�m very ill, 80 lbs and need to be properly nourished to stay alive.I asked her how I�€�m expected to live without a refrigerator for 4-5 days and probably much longer after ordering parts and having the tech come back to complete the repair. She had absolutely no response for me. I did call back later that morning, paid $125, and scheduled the tech. to come to my house on Friday. Meanwhile I drove to the convenience store in the middle of the night, bought 4 bags of ice and went home to start the cleanup process. I worked all night long using the wet vac, taking everything out of the fridge and freezer, throwing lots of stuff away, and putting whatever food I thought worth saving into coolers with ice. I thoroughly dried the inside of the fridge and freezer, and then proceeded to clean and sterilize. Needless to say, I never slept having worked tirelessly throughout the night. Needless to say I was utterly exhausted.Due to the dire emergency I was in, I sent messages to 7 people on Craigslist and Next Door desperate to get a fridge delivered to me ASAP. The LG repair tech (Sonny) called me later that day and instructed me to turn the fridge back on, and said that he could come here on Saturday-not Friday. Fortunately, that horrible noise never came back on, so that at least was a relief. He proceeded to explain to me that from what I told him, it sounds like a very complex problem, and that his labor would be very intensive, and it could cost me over $1,000 between parts and labor regardless of the compressor being covered under the 10 year warranty. He honestly didn�€�t think it was worth fixing, and suggested I buy another fridge. We�€�ve talked several times in the last few days, and he has reiterated that I need to purchase another fridge ASAP. He clearly didn�€�t want to come here and told me to call LG and cancel the appt.I�€�ve also been on the phone with LG multiple times in the last 4 days for hours complaining about the situation to no avail. LG representatives in the Philippines are very nice, but there�€�s a huge communication problem, and it�€�s beyond frustrating trying to get my point across. I kept getting put on hold, transferred to various individuals, and no one seemed to understand a word I said. All of this massive stress compounded by 4 days of virtually no sleep has comprised my health even more. This entire ordeal has been an absolute nightmare, and I�€�m outraged that someone can very casually say �€�Oh well, just go buy another fridge�€� after I spent over $2500 on what I thought (confirmed by the sales guy) would be a state of the art refrigerator that would last for years. Boy did that turn out to be wrong. I agree with what the rest of you said about LG.I will NEVER buy another LG appliance, and advise everyone else to avoid this brand like the plague. Not surprisingly, I�€�ve found my brand new LG front loader to be quite frustrating. What a joke �€�LG Life�€�s Good�€�. Life is anything but good when you have an LG appliance. More like a nightmare. I deserve to be compensated for all the food I�€�ve lost and continue to lose as well as the toll this has taken on my health. Not to mention countless hours on the phone with LG and the hours it has taken me to write this complaint. The abhorrent way in which LG manufactures their products and provides service is nothing short of unconscionable, and I really hope we can all get appropriately compensated for what we�€�ve had to endure.

lmx28988st Refrigerator w/ French Door and two drawer freezer. Two significant issues with major functions!1. Loss use of Freezer! Freezer drawer design is low quality and not durable. Details: Plastic cogs on the drawer track are frail and shear teeth easy. The stack up of the cogs on the rails have excessive tolerance. This combination causes the drawer to easily hop off track and excessive ice build up on door seal and door will not shut. Corrective action: Align better quality cogs with the rails to prevent future door alignment issues. Home band aid: Unplug, defrost freezer, take door off to assist in realignment.2. Loss use of Ice Bin! Ice bin feed components poor assembly quality. Details: The claw components that feed and crush ice have a set screw that will come loose due to low torque and ineffective thread lock substance. This causes the assembly to simply fall apart and render the ice bin useless until repair. Corrective action: Identify the optimal torque and thread lock substance to prevent screw from backing out. Another option would be to capture the assembly so that the screw can not back out from the crusher assembly. Home band aid: If you are able to find all parts, youtube has a few videos that can help with reassembly. Clean the threads of the screw and apply Blue Loctite to prevent from falling out again.

Nuestra lavadora y secadora LG (5-6 años) han sido completamente fiables y muy eficientes en su funcionamiento. Nunca han necesitado mantenimiento hasta el día de hoy y funcionan a la perfección.

Lo peor. Lavavajillas. Siempre. Las púas se colapsan. Las púas son demasiado cortas y están mal espaciadas, por lo que los platos se caen y no se limpian. Los platos se astillan. La rejilla del lavavajillas se descarrila porque la rejilla es demasiado estrecha y los rodillos no son lo suficientemente anchos para permanecer en el carril. Se descarrila constantemente. Luego tengo que intentar arrastrar una rejilla pesada a los raíles y entonces se descarrila en la otra dirección. La puerta del detergente no encaja en su sitio. Los platos a menudo no se limpian. Las piezas de plástico púrpura que sujetan las púas ajustables se desprenden y las filas de púas caen en el fondo del lavavajillas. La bomba ha fallado 4 o 5 veces en 3 años, ya sea por bloqueo o por defecto. Hice repetidas y educadas quejas a la compañía cuando los problemas persistieron más allá del período de garantía. ¡LG NO RESPALDA SU PRODUCTO! Pagué 899 dólares y lo voy a sustituir por un Bosch que cuesta la mitad. ¡Odio este lavavajillas! No, realmente odio este lavavajillas. (Recibe una estrella porque no puedo darle 5 estrellas negativas).

Mi secadora LG tiene dos años y al poco tiempo de comprarla empezó a retorcer mi ropa en el colector de pelusas. Ha arruinado mucha de mi ropa. No sé cómo solucionarlo.

We purchased an LFX28979ST LG French Door Refrigerator 11/10/2012 from Home Depot. Wish we would have read these reviews. We contacted Home Depot shortly after we purchased the refrigerator to inform them that this refrigerator would be going into a custom cabinet and we could not get it to plum correctly into the cabinet. They tried to get someone to come out but we live in a rural community and no one would service us in our area. LG has since fixed this on the new refrigerators. Now, we have ice forming on the bottom of our freezer and water is coming out onto our floor. If we dont clean the ice out every 3 days, water goes onto our floor. This water has already ruined our custom cabinet because weve been gone away. We can not get any service from LG because we are in a rural area. We will NEVER BUY another LG product again!!

Bought a $3,000 refrigerator not even 4 years ago and I have to replace it--needs new control board and other parts and repair company told me it isnt worth it. That is after I had to put in another part about 2 months ago because the ice maker was leaking. Also had a repair because something was wrong with the seal--that one it was still under warranty. The first repairman told me LG is the worst--looks good with decent price, but bad machine and worse service. According to him every part is always on back order and you have to wait 30 days. Will never buy again.

The LG refrigerator was on a sale brand new and nothing was wrong with it. It was the first fridge I bought using my own credit card in my name. It has no issues what so ever mechanically. Stainless steel and I loved the organization options it has with it being huge. It had freezer drawers and fridge was sorted in a way even buying $1000 worth of food anyone could find anything without looking very hard. Best one bought yet. Love it! But it got dirty really fast, you can see the dirt without even looking very hard. The only thing is I can use water or simple cleaners to clean it. My parents and grandparents were looking for a fridge too and I recommended this fridge to both. 1 and 2 bought it and have said they love it. No issues at all and it matches with other appliances they have in their kitchen.