El tambor de nuestra secadora LG (DLG7188WM) estaba agrietado y emitía un sonido de golpeteo. La secadora se compró en 2007 y ha sido un caballo de batalla. Busqué en Google Tambor roto de secadora LG y descubrí que se trata de un problema conocido y que la secadora estaba sometida a una posible retirada del mercado. Llamé al instalador autorizado inicial y me alegré de saber que el tambor sería reemplazado sin cargo y que la mano de obra también estaría cubierta.RESULTADO- El tambor está en orden y llegará al centro de servicio al final de la semana y debería tenerlo reemplazado a principios de la próxima semana. Siempre he recibido un gran servicio de D.G. Appliance Service and Repair en Chatsworth, CA. y el apoyo de LG. Tengo todos mis recibos originales, pero en este caso parecía no importar. Estoy muy contento.

La ventana del horno se rompió en el primer uso de autolimpieza. Como el horno es nuevo, esto es malo en sí mismo. Peligroso. El técnico aún no ha venido. Publicaremos una actualización. El técnico nos advirtió que, aunque estamos en período de garantía, si ignoramos los mensajes de error o usamos mal el horno, podemos ser responsables del coste de una nueva puerta. ¿Qué? ¿Están enviando hornos tan peligrosos que tienes que estar acreditado para usarlos?

Compré una lavadora y una secadora LG en Home Depot, la peor experiencia de mi vida. Fui a la tienda en Strickland Road en Raleigh, NC y escogí la mejor lavadora y secadora LG que tenían en oferta para el Viernes Negro en la preventa del Viernes Negro. Pagamos unos 2400 dólares. Nos la entregaron el miércoles antes de Acción de Gracias y entonces empezaron los problemas. Tenían una gran abolladura en la secadora y dijeron que iban a volver y recoger otro el mismo día. Nunca volvieron a aparecer y no llamaron ni nada. La lavadora se estropeó a los 3 días de recibirla. Home Depot no hizo nada y se lo dejó a LG. Todavía estoy esperando para usar mi lavadora y ahora es 8 de diciembre y LG dijo que tratará de conseguirme una cita la próxima semana. ¡Qué MAL SERVICIO! No compren LG ni nada de Home Depot. Creo que he recibido un limón y Home Depot no me ayuda en absoluto y sólo he tenido la máquina 3 días.

I purchased this Ceramic-Glass Radiant Cooktop on March 2, 2016. On July 7, 2016 called LG due to the front part of stove top would no longer lay flat. They sent a service person out July 8th and he stated that it was cosmetic and therefore it was not covered on the warranty. I stated to the service department that clearly this was a defect in the manufacturing of this appliance. At no prevail LG refused to repair my stove and hung up. The email sent only listed the company name which is East Electronics and their # 757-753-2907.

He comprado 2 juegos de electrodomésticos LG. Ambas secadoras tienen un sensor de secado que nunca ha funcionado correctamente. He llamado a gente que me dice que son las rejillas de ventilación las que necesitan ser limpiadas. Después de haberlo hecho, sigue tardando horas, literalmente, en secar las cosas. A veces me rindo y cuelgo las cosas en la bañera para que se sequen. No recomiendo esta marca. Modelo DLG3744W. Comprado en Home Depot.

We saw the LG refrigerator in the store and we were interested in it. It has the French door and the under freezer, and we had a normal purchasing experience when we got it. Its been working well so far but we had to have some work done on it because the compressor failed. They fixed it under warranty though.

Esta es la peor basura en la que he gastado dinero. Sólo hace 2 años y medio que tengo mi lavadora y constantemente da el código de error UE porque se desequilibra y añade agua para compensar el desequilibrio. Se repite el ciclo de agua y centrifugado una y otra vez hasta que da este código. Nunca volveré a recomendar esta marca a nadie. No puedo permitirme gastar 800 dólares en algo que no funciona bien. Nunca compre una lavadora LG True Balance. Son cualquier cosa menos verdaderas o equilibradas.

I purchased an LG French door refrigerator and an LG over the stove microwave a few years ago. I think 6 years ago. I had been very pleased until a year ago when the ice maker quit working and then shortly after the door handle on the microwave broke. Both parts can be purchased to repair, but seriously? They were not inexpensive appliances, yet they were not made to last longer than 5 years without having to buy replacement parts? Im sick and tired of stuff that doesnt last anymore. My mother used the same toaster for 50 years!!! Wheres the integrity and pride in a job well done? No, I wont purchase LG again.

Our washer (LGWM2301H) was purchased 3.5 years ago. Recently, it developed a grinding sound that was amplified when spinning. A repairman charged me $80 to tell me that the bearings were going and, OF COURSE, that particular problem was not covered under the warranty (whatever the hell is), and that the repair would cost more than $500.My husband and I are both a little shy of 70 years young and do just a few loads a week. Also, we have used numerous AMERICAN-made washers in our lives that never broke down but just were replaced due to age. This expensive LG was a treat for my retirement; my husband wanted me to have the BEST. Well, as it turned out, we bought the BEST of the Asian junk market or wherever this jewel was conceived - LG has taken care not to provide that information. It has been hauled away today and been replaced by an ALL AMERICAN-MADE MAYTAG top loader. The downside of this is that LG screwed us out of $800. (I could have had my laundry sent out for that amount.) But the upside is that, hopefully, LG will continue to put out junk and screw itself out of the market with the rest of the junk producers. It is refreshing to know that the MAYTAG IS ONCE AGAIN COMPLETELY MADE IN AMERICA, BY AMERICANS - WITH COPPER WIRING AND NO ALUMINUM JUNK . Go for it, LG. I can only hope that you will continue digging your own grave.

Our LG front load washing machine has a cycle that intermittently opens and closes the water valve that causes severe water hammer in the plumbing system. This is very bad for your plumbing and will cause damage. Ive installed a water hammer arrestor, but wasnt any better. Very bad vibrations and unacceptable noise during wash/rinse cycles - unit actually moves across the floor! And needs continuous cleaning of soap and softener dispensers - clothes smell badly if you dont. Dryer does not perform well either - takes 2 hours to dry a load! I would never recommend LG to anyone - spent over $1,800 for the washer/dryer pair with pedestals, and have replaced them in less than 3 years with conventional pair!!!

LG Washer #WT5001CW - LG sent out a recall on the washer, advised not to use it because it could cause harm. Confirmed recall with LG, sent in Proof of purchase, was told it had to be fixed before I could use it. Then was notified they had no-one that could fix it in my area. Advised they were sorry. Was advised by customer service that they were sorry they couldnt help me. Last I heard from them.

I cant find my receipt so Im not sure exactly how long we have owned our LG Tromm washer and dryer. (Im going to guess about 9 years) The washer has practically give us issues the entire time we have owned it. From smelling moldy to not draining. I will NEVER own another LG washer again! Much less a front loading washer.

The refrigerator is great, the ice maker on door to give more space. The temperature is consistent. The 2 bottom freezer makes it easier to open. The sale price is good for the money. Top shelf slides back to open to fit a gallon jug.

No disuelve el aplazamiento. Probado todo tipo por el reparador. Deje correr el agua caliente en el fregadero. Muy caliente. El agua del lavavajillas está a 80 grados.

Let me start by saying I will never buy another LG product and will warn others to stay away from this manufacturer. I purchased a French Door Refrigerator Model LFX25978 and after approximately 3 years the compressor failed. Although the refrigerator was under a one year warranty, the compressor had a ten year warranty which is one of the reasons I decided to purchase it so I had a glimmer of hope that this repair would be covered by LG. NOT EVEN CLOSE. After very frustrating discussions with customer service I was told that I would have to have an authorized service center diagnose the problem at a cost of approximately $175 and upon their verification, they would send a compressor directly to my home free of charge but I would have to pay for the repair. My total cost was around $800. When all was said and done. HERE IS THE REAL KICKER. Fast forward just short of another 3 years to now and the compressor failed for the second time. Obviously there is a problem with this part that the company is unwilling to address. When I called to see if the company would make some type of accommodation, I was treated very unprofessionally and they would not offer the slightest relief. NEVER AGAIN. POOR QUALITY COUPLED WITH POOR CUSTOMER SERVICE IS A VERY BAD COMBINATION.

I purchased a bottom freezer from Home Depot, model # LFX25971SB/1. I purchased it in 2008, replaced 3 ice makers - 1 every year. The latest one works when it feels like it. Within the first year, we were contacted by LG and was advised that they had to replace the computer. We found out that the energy rating was faulty. The company was ordered to replace computers and we would receive checks every year at approximately $14 based on the extra energy usage, but the check received was only $7.The unit runs very hot and the technician had no answer as to why. Under the bottom freezer drawer, we constantly have water that leaks because something in the unit is not evaporating water. We get thick layers of ice under the drawer which causes the drawer to not open and close properly. The technician doesnt know what is causing the evaporator not to work properly. The vegetable and cold cut drawers freeze foods all the time, and now we dont put anything in those drawers. The technician still has no answer for us. Home Depot gave us a tool to use but the handles on the doors and the freezer drawers kept falling off. I just spoke with LG and they said that we should get a new ice maker. He told me to get a new service company from a warranty company. We paid over $2000 for this piece of junk. I would never buy another LG product again.

We purchased our LG LFX29945ST refrigerator in June of 2014 and started to have major problems in December with the refrigerator compartment freezing food. We had the temperature set at 45 degrees and it was still 30 degrees inside. Called LG for service and got terrible support. We made several calls, got disconnected/hung up on once. The smart diagnosis showed we opened the refrigerator too much (we have a family of 5 so it gets used a lot). They tried to tell us it wasnt level, but the level showed good. Lucky for us we purchased a warranty via Lowes. Lowes sent a service person out and he would sit on hold for 20-30 minutes to talk with an LG tech. Service replaced the whole inside back panel with the air control doors and thermostats along with the control board. This repair caused the refrigerator to not get cold at all. Tech came back out and was told by LG support it was the wrong control board that the LG tech told him to order. Another week later the new control board comes in and its freezing food again (temp between 28-30 degrees). We been unable to use the refrigerator for over two months. Tried to do a review on the LG website and they denied it. I guess that is how they get such good reviews by rejecting the negative ones. I cant believe that I spent over $2,000 dollars on a refrigerator that I cant use for food. At this point the Technician and I are both very frustrated with LG and still trying to resolve the issue. How can a consumer get a bad appliance replaced?

I own an LG F8068LDP. An ** engineer might have developed the said machine while he was in a heavily drunken mood. I never saw or heard such an ** machine. It does not wash properly even if I use all varieties of washing powder and use different options. It discolors the white clothes into yellow shade and it creates small dots over the clothes. I even suspect that it creates small holes to the clothes.

Estoy disfrutando de mi lavadora LG. He tenido pocos problemas con ella. Lo único que me preocupa es que no hay ninguna empresa de reparación local que trabaje con LG. La única vez que tuve que llamar por un problema, era obvio que la persona estaba leyendo un guión. No pudieron ofrecer ninguna ayuda ni responder a mis preguntas. Acabé encontrando una respuesta a mi problema en Internet.

Compramos una lavadora LG WM1814CW y una secadora DLE2514W hace seis años en nuestro Home Depot local. La lavadora ha sido realmente un caballo de batalla. No tenemos ninguna queja sobre ella. Los problemas que tenemos son con la secadora. El tambor se rompió por la costura un año después de comprarla y fue reemplazado sin cargo, porque también habíamos comprado la garantía extendida. Cuando faltaba un año para que finalizara la garantía, empezamos a tener problemas en los que la unidad no se ponía en marcha cuando se pulsaba el botón de inicio y pausa. No le dimos mucha importancia, ya que era algo poco frecuente. Menos de un mes después de que expirara la garantía extendida, la unidad empezó a tener problemas importantes con esto. Cuando se presionaba el botón de Inicio, Pausa, la unidad no comenzaba el ciclo de secado. En su lugar, zumbaba con fuerza y se notaba que algo se calentaba internamente. Me puse en contacto con el departamento de atención al cliente, preguntando si cubrirían la reparación debido al historial de la unidad. Se negaron rotundamente. Ahora este problema ocurre con frecuencia y la única manera de poner en marcha la secadora es abrir la puerta, pulsar el botón de Inicio, Pausa y el botón justo dentro de la puerta al mismo tiempo mientras se gira manualmente el tambor para darle un empujón. Una vez que el tambor está girando, tenemos que cerrar rápidamente la puerta con la esperanza de que nada quede atrapado en el proceso. Si lo hace, hay que volver a intentarlo. De vez en cuando empieza a funcionar, pero luego vacila. Si volvemos a pulsar el botón de Inicio, Pausa, puede ir o no. Hemos podido lidiar con esto durante los últimos 2-3 años. Trajimos a otro técnico para ver si podía arreglarlo, pero no pudo descifrar cuál era el problema y finalmente se rindió (después de darnos su factura, por supuesto). Creo que uno de los últimos coletazos de mi relación con LG fue cuando empezaron a enviarnos correos electrónicos tras negarse a cubrir la reparación. Los correos electrónicos se referían a mi mujer y a mí como valiosos clientes. Les dije en términos inequívocos que si realmente éramos clientes valiosos, nos repararían la secadora sin coste alguno.Debido al pésimo servicio de atención al cliente que recibimos, nunca más volveré a tener un producto fabricado por esta empresa. No me importan las críticas y no me importa lo bueno que sea el precio. Nunca más un producto LG cruzará mi umbral.

We purchased an LG French door stainless refrigerator in September of 2016 (did not take delivery until mid October). On September 19, 2018 we woke up to a defrosting freezer and non-functioning refrigerator, in under two full years of use. LG customer service told me the part is covered under the sealed system warranty, but labor is not. They offered to cover labor �€�as a courtesy,�€� but they did not have a technician available. They gave me the phone number of an authorized repair center and an �€�APN�€� number, but when I called I was told they are not currently taking repairs for LG because they have a 3 WEEK backlog.I called LG back and they gave me the only 3 other authorized repair centers in the state of Colorado. Two don�€�t actually work on refrigerators and the third offered to come out in a week. Took the appointment but called LG back and was told I could call try to find someone to fix it sooner, but they would only cover labor through their providers. When I told them I can�€�t afford refrigerator repair on a product I bought in good faith that has failed in under two years, I was told �€�that�€�s not on LG.�€�I kept the appointment, sat home all day yesterday (9/25/18) waiting for my 1-3PM repair window, expecting a working fridge by dinner time. At 3:30 the provider arrived, looked at the fridge, said �€�yep, your compressor is shot. It�€�ll take 3 days to get the part, then we�€�ll get you on the schedule for repair. Just understand we�€�re very busy and seeing a ton of these, so we�€�re trying to get at least one repaired daily.�€� So I have no idea how long it�€�s going to take. My family of 7 is living out of a dorm sized (Whirlpool) fridge. I�€�m going to the store up to 3 times a day to get food I can make immediately and a half gallon of milk at a time for my 5 kids. We bought an entire kitchen suite of LG appliances at the same time and are now terrified they�€�re all going to fail and it won�€�t be �€�on LG.�€� As I�€�m sharing with friends, at least 3 have had the same issue, one within the month and her fridge was newer than mine.

LG envió una empresa de reparaciones y sustituyeron la placa base. Ahora es una semana más tarde y tener los mismos problemas con la gama. Las temperaturas suben solas. He vuelto a llamar a LG y me han dicho que se trata de una única reparación. Tengo todos los electrodomésticos LG y los voy sustituyendo a medida que puedo. Acabo de cambiar el lavavajillas hace 2 meses y la cocina será la siguiente, seguida de la lavadora, con la que también tengo problemas. La vida no es tan buena.

My wife and I purchased this pile of junk 16 months ago. It worked great for 11 months even though it was noisy and never made adequate ice for more than two people. I started noticing that the noise was getting louder. I was told by LG to defrost my refrigerator. It was supposed to never need it. Then it quit working all together and LG sent a repairman out. N, a repairman. They said that the nearest tech was 59 miles away and didnt want to travel to my home. The repairman came out five times to repair the refrigerator, without any success. Now we are talking about a $2,400.00 refrigerator. Now its been 6 weeks that we have not had a working refrigerator and have lost all of our food once and half of it after the first repair which made the refrigerator worse. So it has been 6 (six) weeks and still LG has done nothing to fix it. I have since found out over the internet that LG sold this piece of junk, even though they knew full well that they were selling a bad fridge. Yes there have been many people that have had problems and most never can get this model to work and just lose their money. If anyone knows about a class action lawsuit or would want to be involved in one to recover your money, please do let me know by posting on here. Its a shame that a big company like LG is so evil to put their money ahead of their integrity. I will never ever buy an appliance made by them again. My wife and I are going to have to take a $2,400.00 hit on the evil decision of LG to sell this pile of junk, even though they were aware of the problems. Just google the model number if you dont believe me. LG will sell junk. Knowing that do not plan to ever fix it, and stick you with a $2,400.00 loss. I dont know how the people who made this decision ever are able to sleep at night.

Estaba remodelando mi cocina y compré una gama nueva y un microondas sobre la gama, entregado 12,2018, instalado en febrero de 2019 debido a que la cocina no estaba lista. Cuando empecé a usarlo noté algunas manchas blancas o decoloración en el frente de acero inoxidable de la cocina. Como la cocina funcionaba bien no llamé inmediatamente a CS para ver si se podía hacer algo al respecto. Después, el microondas dejó de funcionar, así que llamé a CS y les hablé de ambos electrodomésticos, y programaron una cita para el microondas, pero me dijeron que se pondrían en contacto conmigo para solucionar el problema de la cocina, cosa que no hicieron después de una semana. Cuando los chicos vinieron a ver el microondas, les mostré las manchas y trataron de limpiarlas también. Me dijeron que tenía que volver a llamar porque no había nada programado para el campo de tiro, sólo el MW. Incluso confirmaron que la cara frontal de la gama podría ser reemplazado una solución sencilla. Llamé el lunes siguiente para preguntar de nuevo sobre esto y el primer chico me dijo que por lo que podía ver, a partir de una foto que había enviado la primera vez, no se podía hacer nada al respecto. Así que le pregunté por qué pensaba eso al ver una foto, y me dijo que me pasaría con un supervisor. Después de estar en espera durante 20 minutos, un chico se puso al teléfono y me dijo que si hubiera llamado tan pronto como me di cuenta de las manchas que podrían haber reemplazado sobre la base de un defecto, pero ya que esperé que no había nada que pudieran hacer al respecto. Me dijo que podría ser una reacción química, pero le dije que sólo había utilizado lo que me habían recomendado. Les pregunté si podían reemplazar la pieza delantera y me dijo que no, que como había esperado no podían hacer nada al respecto. Sí, esperé a que el MW dejara de funcionar antes de llamar porque la gama funcionaba bien. Sé que si el servicio técnico quisiera ayudar y reemplazar una pieza, podrían haberlo hecho, pero me castigaron por esperar, no es como si estuviera pidiendo una cocina nueva. Ya me han preguntado algunas personas qué hizo LG para ocuparse de la cocina y ahora puedo hacerles saber a ellos y a todo el mundo que decidieron no hacer nada porque yo estaba ocupada y no llamé de inmediato. No volveré a comprar LG.

Siempre compramos productos de SEARS, así que cuando llegó el momento de comprar un nuevo frigorífico, fuimos a nuestra tienda local de SEARS. Compramos uno con congelador inferior (LG). Es hermoso, PERO empezó a funcionar mal menos de 1 año después (no se mantenía frío). Después de varias llamadas (y horas de espera) a su departamento de atención al cliente, y de responder a las mismas preguntas una y otra vez, por fin me puse en contacto con una representante comprensiva que realmente me escuchó y se dio cuenta de que mi frigorífico seguía teniendo la garantía del fabricante, así como la garantía ampliada que había comprado. Pidió un frigorífico de sustitución y lo recibimos unos 10 días después. Dos años después de recibir el segundo frigorífico, ¡éste empezó a funcionar mal! Optamos por contratar la garantía del hogar, pero aún así tuvimos que pagar unos 600 dólares de nuestro bolsillo. Ahora, otros dos años después... ¡¡¡aquí vamos otra vez!!! El mismo frigorífico, el mismo problema. Pero, debido a la pandemia, tratamos de reducir nuestros gastos, y recientemente cancelamos la garantía del hogar. Así que, de nuevo al teléfono con SEARS tratando de ver si había algo que se podía hacer (como si tal vez había un retiro de este modelo). Ahora algunos pueden decir mala suerte, pero yo digo CALIDAD BARATA... ¡¡No compre productos LG o Sears!! ¡COMPRADOR CUIDADO!

LFX25991ST/05 LG French door counter depth refrigerator - I actually love/hate this refrigerator. It has worked well. I love the ice and water dispenser, however, it appears to be caving in. There is a long crack at the top running into the inside of the dispenser. When the water dispenser is pressed it moves the entire wall inside the dispenser. The frame of the entire dispenser is actually crumbling piece by piece. We have no recollection of ever dropping anything or anything falling on the door dispenser. We have no warranty left on it as it is now almost 3 years old. So we are faced with the repair. Frankly neither of would have the strength to push so hard the plastic would crack. I own an LG stove, microwave, washer and dryer. I am not unhappy with any of these - performance wise.

Would you board an airplane knowing that when its electronics fail, there is no way the passenger door can be unlocked? This is exactly how the WT5070CW LG washer is engineered. Ours died a mere 4 years (!!!) after purchase - its electronic controller died in the middle of a wash cycle and left the brain dead machine with its door locked, with no manual way to unlock it, holding hostage a full load of wet laundry which has been rotting there for ten days, exuding a horrible smell! And, to add insult to injury, here is what happened when we ordered the part from LG (via Sears Parts Direct, order number **) and paid extra for expedited 2-day shipment: after 4 days we were informed that LG has not shipped yet, no reason given (the part should directly from their warehouse to home) and there is no guarantee when it will arrive. This is LG engineering! This is LG customer service!

We just took our LG fridge to the dumps. Within the first year we were having problems with the ice maker and were advised to thaw it out and make sure the ice maker didnt freeze up. Then the compressor had went out after less than 4 years. The authorized service shop for northern Utah is Mark-A-Newt. They will not work on a LG fridge anymore. They said that in the last year they have only been paid once for the work they have done for LG, and they dont know of anyone who will work on them. They advised us not to buy another one. I plan on telling everyone I know about LG.

Purchased LG product in November 2014 and it did not even last 5 years. Compressor is not working and cost of labor to replace is over $700.00. LG will only assist with cost of repair for 36 months. It is evident that LG does not produce quality produce. If LG invested in a quality product, then LG would stand behind its products and company would offer assistance if their refrigerator stopped working after 4.5 years.

This WT5075CW washer is completely useless. I am going to have to replace it, and I have only had it a little over a year, but I cant take it anymore. It gets unbalanced on the spin cycle for no apparent reason. I only was like weight and size clothes together. I rearrange the clothes when it gets unbalanced and then restart. It starts filling with water again and stops unbalanced again. I try the Spin Only cycle. Same thing. I was the same loads every week and it is completely random as to which load will have this problem. Last week, it was the delicates �€� how can they cause an unbalance???!!! I am left with an entire load of sopping wet clothes that I have to drain over the top of the washer, hang out on the patio until the dripping stops and then dry in the dryer for over an hour. I called my BrandsMart extended warranty repair team out and they said that is how the washer was designed and charged me $60.

In a nut shell, LG is designing washing machines that are designed strictly to garner a low Energy Star rating and they dont function as a consumer has every right to expect them to. Main example: set washer to cotton/ normal. Choose hot wash. What I end up with is an 84-degree water in the tub when the hot water heater at 120 degrees is only 2 feet away. I know for certain that it is engineered to pull cold water in with the hot as it fills the tub. Set on hot wash, you cannot even defeat the machine by turning off the cold water. It stops and wont run until you turn it back on. The main factor, I come to find out, in a washing machine�€�s total energy used includes the energy it takes to heat the water it uses. If the hot cycle uses less hot water from the tank, and the warm cycle is not warm, the overall energy consumption is low. It gets a great Energy Star rating. But then what the consumer end up with for their 620 dollars in this case is a washing machine that is designed to be a bad washing machine.But I think you see the point that the consumer has the right to expect that when they want to wash hot, they get hot, want warm, and get warm and so on. And the washer without a doubt under-performs because of it. It also wont get clothes clean unless you choose water plus. The manual states: Use this option for superior results.�€� But, of course, we know when being tested for Energy Star, they are not using water plus. Clearly, LG is marketing an Energy Star rating, not a washing machine. They have with purpose designed a machine to be marketable and deceived the buyer into believing the machine works as effectively as other machines with worse Energy Star numbers.I have been to the wall with LG over this. After five service calls and an LG service man and an independent one, they say they hear the same complaint all the time. When asking the service technician and at every level of customer service, including what they call executive services, why it pulls cold water into the hot cycle, their answer is that it�€�s designed that way and that�€�s just the way it is. A description read to me by Valerie in executive services about how the hot cycle works was a blatant, probable lie. I�€�m going to try and get it in writing or get it to read it to me again and record it. She, of course, could do nothing but deflect questions about why water ends up at 84 degrees in the tub with 120 degrees in the hot water tank.When I told her I was absolutely not satisfied with her answers and ask to talk to someone else, I was told in 2 different calls on the matter that she was the final authority and that was the end of what LG would have to say about it. I would think that proving a machine was designed around the Energy Star rating for marketing purposes without regard for the resulting machine actually qualifying as a washing machine would make a good class action. And this low energy consumption design is across the board on the LG machine.Narrow it down to machines of similar tub size as my WM2140C and you can clearly see the absurdly low yearly energy use numbers. Washing machines are not rocket science. There is no magic in their motors or circuits to have the actual machine use dramatically less energy than its competitors. The savings is coming completely from it using less hot water and that of course is not something in any sales literature or the manual. I have the right to expect something marketed as a washing machine to allow me to wash whites and other things I decide that need hot water in actual hot water. By the way, the warm cycle is 58 degrees. In whose world is 84 degrees hot and 58 degrees warm?The machine is 10 months old and still under warranty until mid-May. I perceived the hot water difference early on, but didn�€�t initially complain about it because I gave the benefit of the doubt as to whether it would function at those temperatures, which I now see clearly that it does not. Then, it took months of service calls to solve other problems with the machine. Pressure sensor problems would continually shut the machine down mid cycle. Turning the machine off and back on cleared the code, but you�€�d have to start the cycle over again and hope it worked. It became a real problem to go to the basement expecting the machine to be done only to find it shut down. They replaced the same pressure sensor 3 times and it still had the problem. Finally, they replaced it again along with the whole wiring loom and the main electronic board before it worked. Then, I was back to the temp issue. I had no reason to think that manufacturers could play these kinds of games with the Energy Star rating. I bought the machine based largely on the perception that LG was a reputable manufacturer because I was very happy with an LG HD TV I bought 4 years before.

Dispensador de agua tiene arañazos de uso después de menos de 12 meses de la compra. (Soy muy cauteloso cuando se utiliza andamp; limpieza.) Aconsejado no en garantía, debido a desgaste andamp; tear? La compra de un refrigerador caro Uno esperaría que el componente para ser aptos para su propósito. Dispensador no ha cumplido con el requisito como tiene LG.

Hace poco compré todos los electrodomésticos de la cocina nuevos. Sólo los he tenido 3 meses. El ventilador del frigorífico chirriaba día y noche. Llamé y programé una reparación en garantía y se suponía que llegarían entre las 10 y las 14 horas del 16 de junio. Volví a llamar sobre las 3 para preguntar si seguían viniendo y me dijeron que verían dónde estaban y nos volverían a llamar. Todavía estoy esperando esa reparación. Espero que no se rompa nada más. La peor experiencia de la historia sin contar que lo compramos todo en el Black Friday y no estaban en barra ni se entregaron hasta mediados de febrero. LG, acabas de perder un par de clientes muy fieles.

DO NOT, DO NOT ever buy an LG washing machine as ours is two years old and I have to spin dry one towel at the time while the rest of the wet towels are in the sink waiting. LG executive, Tyree, told me they would send a service person which they never did, however. Lowes, where we bought the machine has given us an appointment with an LG technician. This machine was $650 and has never worked correctly and this is LGs second service in a year.When the warranty runs out in 3 years, I will get rid of this piece of junk and buy a cheap washer and hope to keep it like I did my last one that lasted 25 years. LG does not need to be in the business of washing machine and whoever designed them needs to be fired and they need to give all of us a replacement. Ill never buy anything by LG as our new $750 TV would stop working from time to time and my son in law took off the back and tightened all the leads and it works fine, now. Now, why would you sell a tv with loose leads? LG is a worthless company!!!

After reading all of the reviews that I just read, wishing I had read them BEFORE I purchased this $2,300.00 piece of JUNK! I have had nothing but trouble with my LG french door fridge from day one. Icemaker not working, no cold water dispensing, broken drawers now freezer not working. Loud sound from freezer, thinking it was going to catch on fire. The worst of it all is their customer service SUCKS!!! Purchased at HH Gregg. They suck also!!! We even purchased extended warranty!! I get nothing but the run around, it has taken me 6 weeks to get anything acknowledged. Still not fixed, and just received a letter saying there is a lawsuit against LG for this model. Surprise, Surprise!!! Never Ever will I ever purchase anything LG EVER!!!!

Tras los primeros seis a diez meses de uso, me costó averiguar qué estaba haciendo mal. Muy a menudo, la ropa salía oliendo peor que cuando la metí. Quedaban pelusas y partículas de suciedad dentro de la bañera, en la ropa y en el cesto de la colada. Este problema aumentó con el paso de los meses. El diseño de LG coloca un extraño tubo de desagüe y un filtro de plástico en la parte delantera inferior que requiere una limpieza periódica. Pero en realidad, es un depósito para el agua sucia y, además, el filtro rara vez tenía mucha pelusa o pelo de mascota en él.Soy una persona mayor y nunca imaginé que tal diseño siquiera existiría. La suciedad, las pelusas y los pelos de animales raramente llegan al filtro y se acumulan en la lavadora. He tenido que quitar el tapón, sustituirlo por una abrazadera y abrir el desagüe al suelo después de cada carga. Las instrucciones quieren que te pongas en el suelo y encuentres un recipiente lo suficientemente bajo para que la gravedad lo llene, pero que no lo derrames cuando haya más agua de la que cabe en un recipiente típico. La lavadora necesita una limpieza especial muy a menudo y todo el proceso es totalmente ridículo. He hablado con el servicio de atención al cliente y mi problema se trasladó al gerente, pero la empresa no ha mostrado ningún interés en la satisfacción del cliente en absoluto. Tener una lavadora de carga frontal Kenmore antes de esto es como cambiar de lo mejor a lo peor imaginable.

Hace poco compramos la lavadora LG de carga frontal. Al cabo de tres meses se nos inundó el piso. Gastamos miles de dólares en la eliminación del agua. Al buscar en Internet vimos que muchos otros clientes de LG tenían el mismo problema con esta lavadora. El servicio de atención al cliente de LG fue horrible, grosero y no nos ayudó en absoluto. Apenas les importaban sus clientes. Después de estar en espera durante horas me dijeron que alguien se pondría en contacto con nosotros en 5 días laborables. Básicamente hemos perdido miles de dólares y vamos a reciclar la máquina, ya que no queremos venderla y que esto le ocurra a otra persona. Es esencialmente inviable y todavía en garantía. Vaya usted a saber... Mi puntuación en esta lavadora es un -5.

Compramos una lavadora de carga frontal y una secadora LG en mayo de 2017. Desde el primer día he visto que mi ropa no está limpia. Probé con agua abundante, pesada y extra, pero la ropa solo estaba parcialmente mojada. LG afirmó que no sé cómo lavar ya que es una máquina de alta eficiencia. Tengo lavadoras de carga frontal desde hace 20 años. Un técnico vino y mencionó que oye eso a menudo y que deberíamos añadir agua. LG lo alarga.

I purchased a $1350.00 LG refrigerator. 3 years later it broke. The repairman came to fix it, told us it needed a part and he would order it for overnight shipping. Well, he lied. It has been five days now and he just told me it would be another few days before the part comes in. They blamed it on FedEx. I have lost hundreds of dollars of food, but does LG care? NO. At one point the repairman hung up on me. NEVER NEVER buy any LG product. Their service departments is rude and unreliable. Very upset and disappointed with everything about this company. You have been warned!!!

We bought two new LG washing machines, one for our daughter and one for us in 2010. Last year, after 6 years, our daughters LG washing machine broke down. This year, yesterday, our 7 year old LG washing machine broke down - in each case it was the motor - you could hear the defective motor. The motors are specifically labeled on the machines as being guaranteed for 10 years. We went out and bought a Samsung washing machine and dryer the same day as the breakdown, expecting the LG dryer at 7 years was not reliable either. Oh yes. There are only the two of us - retired man and wife - living in the house so the machines are not used that much. If we were a family with small kids, the washing machine doubtless would have broken down much sooner. I wonder if the executives running the LG operation are reading these consumer posts? They should. Word gets around.

The fridge was not cooling and my food was getting spoiled. I called LG and they sent the local technician three times. They also sent different types of parts. Then, the local technician tried to fix it, but they couldnt. Finally, I was told they couldn�€�t do it and LG was going to replace the refrigerator. I called LG and they told me that they would have to send their own technician. That took almost two months and finally, the LG technician came to my house and changed a part.At that period, I lost a lot of food and the medications of my mom and my son. I bought every day from the store so I lost almost $1,500. I followed up with LG and they told me they were going to compensate me for 1,500. After the refrigerator was fixed, they called me and told me they can pay only $250 reimbursements food loss. Right now, the refrigerator is working but my main concern is who�€�s going to pay for my loss. I have too many problems and at the same time, I got a refrigerator problem. It�€�s too much headache.

Several years ago my wife purchased an LG French door refrigerator. Almost immediately we began to hear weird noises from the freezer so we called in a service call. We were told it was ice forming in the back wall of the freezer and it was interfering with the fan blades. The tech told us the only cure was to unplug the refrigerator and let the ice melt. We did this and over the next several years were required to do it a number of times more. The tech told us it was a design flaw and LG would void the warranty if we called it in too often, that is if LG even responded. The ice drawer has no back to it and ice continually falls behind it and onto the bottom of the freezer under the freezer drawer. So that whenever you open the drawer, ice is pulled out onto the floor. Just tonight, my son noticed that there was a burning smell in the fridge and that several food containers were warm. Turns out the lights in the refrigerator are not turning off when the door is closed, so I had to unscrew the bulbs to prevent a fire or food spoilage. At this point I dont even think I will call LG as their service and warranty performance is either awful or nonexistent. Needless to say I will never buy another LG product and will vociferously deter anyone I know from purchasing one. As an aside, I received an LG Blu-ray player as a gift a while back and the first time it was hooked up, it didnt work either. It had to be returned for an exchange and while the second one worked it too has regular problems and has to be unplugged to be rebooted in order to function. I guess LG stands for Lousy Goods or Lotsa Grief.

Stay away. Two years ago I bought an LG french door fridge. A week after we had it ice started to build up on the walls. We had someone out to repair it. Now it barely makes any ice. The other day it stopped cooling and we lost all our food. When we called LG they were very rude to us and did not want to help us. Now I have to buy a new one. I certainly will not buy another LG.

We purchased our LG refrigerator on 09/02/10, the first call for repair was on 9/28/10. The problem was the light in the refrigerator being off. It was supposedly fixed. The next call for repair was 10/27/10 for the same problem. It was supposedly fixed again. For the record, it still goes out on occasion, we were told this is a problem with LG refrigerators. The next service call was 09/01/11. This time, the refrigerator was too warm, going up to 50 degrees. Thank God we still had our old fridge in the basement we could transfer our food to. The technician told us the cause was freezing up in the tube that transferred cold air from the freezer to the fridge. He thawed everything out, and it worked okay till recently. I called for repair again for the same problem. Thanks to our old Kenmore in the basement which kicks the LGs **. Thank heaven we purchased an extended warranty. When I called this last time, I complained to the person I was talking to, saying I think we deserve a new fridge, her reply was we can extend our warranty. Give me a break. Reading these other complaints, I dont think a new LG would solve our problems. We would just get a new set of headaches. Needless to say, I will never purchase an LG product again, and would never recommend them to anyone!

Bought a new floor model LG refrigerator from a local big box store. Got it home. Wouldnt cool. Called LG and after 3 different companies, being stood up by LG factory tech 3 times and 5 actual service calls to the house and 2 1/2 months later still have a nice looking not cooling refrigerator. Waiting on parts to be changed out for the 2nd time. Refuse to replace.

Compramos una cocina de gas LG en noviembre de 2017, conseguimos la nevera, el lavavajillas, el microondas y la cocina a juego después de comprar una nueva casa. No empezamos a utilizarla hasta febrero de 2018 cuando nos mudamos a la casa. Desde ese momento el horno decía periódicamente que estaba a temperatura pero al abrir el horno para meter lo que estabas cocinando se notaba que no estaba a temperatura. Al principio era esporádico y al principio pensé que estaba haciendo algo mal. Luego, cada vez que intentaba utilizar el horno, no se mantenía la temperatura. Llamé y conseguí que viniera una persona para repararlo, en garantía, y nos dijeron que el encendedor estaba mal y lo cambiaron. El técnico volvió a venir y dijo que era un problema de encendido. Se volvió a cambiar el encendedor. (Esta vez no estaba dentro del período de garantía). Han pasado un par de meses desde que se sustituyó el encendedor por segunda vez y vuelve a hacerlo. No volveré a comprar otro electrodoméstico LG. Cuando se tiene un horno se espera que se pueda utilizar. Agradezco que al vecino no le importe que use su horno para cocinar mis comidas.

Tengo mi frigorífico LG desde hace poco más de un año y hoy se ha estropeado el compresor. No puedo conseguir que una persona de reparaciones ni siquiera lo mire, incluidos los que aparecen en el sitio de LG, debido al problema de estos compresores y a los problemas para conseguir piezas.

The LG was bought by my parents and they chose it because of the sleek design and positive reviews. It was recommended by Best Buy employees. They said that it was the best refrigerator on the market for the price. It kept things cold, had lots of space, vegetable crispers. It also had a freezer up top that was very roomy. We loved it!! It also lasted a long time when the power went off. An egg container would have been nice to have, also the ice maker would break very frequently or not create ice for long periods of time. The ice maker was my biggest complaint. But I really enjoyed it overall though all!!

I liked the design most of all appearance-wise, but also that there was an option for the ice to be dispensed on it. It was also pretty decent size. Overall I was very satisfied with all of this for the most part and since our old fridge was very small it made life a bit easier. I would improve a tad more space though, and more shelving available for use or drawers. I feel I would have liked it even more if there had been more space or Storage available for the items needing to be in the fridge since we do buy large amounts of groceries at a time. We have a bigger family so we have to get large amounts when we go grocery shopping and our old fridge would just never cut it per se.

Resolved.Our LG refrigerator lights are now working correctly and shut off when the door is closed. When I first called LG about the problem, They only recommended repair facilities near me to call at my expense. They did not offer to fix the problem. When I talked to the service repairman to set up a visit, he recommended calling a different number to see if LG would take care of it since this was a common problem with many lawsuits about it before. Before I did that, here is what we did. After we figured out that the lights would not go out when the door was closed, creating the high heat inside. (55 degrees). We unplugged the fridge as one could not unscrew the light bulbs because they were extremely hot. When cool, we re-plugged in the fridge and verified that the lights would not go out when the door was closed. In just those few minutes, the bulbs were almost too hot to unscrew. We unscrewed them just enough so they would not come on. We were screwing them in and out for a couple of weeks in order to see inside, and unscrewing them before closing the door. This was a big pain in the neck. I checked several times before calling LG, that they stayed on after closing the door. With the light bulbs unscrewed, we also verified that the beep still went off when the door was left open for a while. With the light bulbs unscrewed, the fridge was now working great for the cold. Probably better than before. I put a thermostat inside to monitor the temperature and it stayed right where I had it set at on the door. I dont know why, but after a couple of weeks unscrewing and screwing the bulbs in and out, I finally decided to remove them and install new light bulbs to see if they would work. I installed the fluorescent ones, the ones with the curlicue tube, 60-watt daylight ones. They worked great, and they went out when the door was closed. WOW, what luck. The fridge has been working well now for about a week, with much better light than the original bulbs, and they go out when the door is closed. They do not get hot at all. For the other issues in the previous post, I can shut the ice maker off manually when the ice bucket is full, and we do not use the water on the door due to the high cost of the filter anyway. We can live with those issues. At least we will not have to buy a new fridge due to the light bulbs not shutting off when the door is closed. Model LRFD22850ST

We purchased our matching washer dryer combo from Sears as part of our remodel on our bathroom when our prior set died for the 10th time in 6 years. However had I known that $20-$70 repairs would amount to less than the headaches I would now be dealing with, I would have kept those workhorses any day of the week. Not only does our washer smell like everyone elses no matter what remedy we try, but it leaks, and leaks, and LEAKS! Weve had it serviced 3 times in the last 6 mos. trying to replace things that were wrong from the motor to hoses to outlets and now find out theres lawsuits because of these issues. Because of cutting corners and faulty mechanisms I have to do more laundry, which causes more leaks, which causes more laundry, crazy cyclic cycle. When are we the consumers going to say ENOUGH and when is anyone going to have our backs to compensate and make this right for us? Im tired of paying and paying and paying while these companies continue to manufacture GARBAGE!!! My washer still leaks after dumping thousands of dollars down the drain! Thanks LG!!! (SARCASTIC TONE, in case there was any doubt).

LKX31925sw french door refrigerator - Had repairs made about 6-8 times with no luck. They dont know what is wrong with it. Had several parts replaced, ice has been building up on back wall of freezer and they dont know why. 5 year extended warranty ending in Aug. 2017 and I have them returning Sat. for another time to try and find the problem. I called warranty co. and Sat. is the ONLY appt. available she could find ANYTIME. I was told about Clark v. LG Electronics USA Inc case 3:13-cv-0485-jm-jma, I mailed claim form in on 4-8-15, nobody knows anything about it. Price of fridge was $2732.75 including tax.

I always get LG and I had them before. My purchase experience was great. I really like the icemaker of my LG refrigerator. I�€�ve had the fridge for a couple years, and my stainless steel was peeling, and they replaced the door.

Microondas LG LMV1680WW - Compramos este microondas en 2010. Ha funcionado correctamente (por lo que podemos decir), pero la puerta delantera se ha agrietado en la bisagra inferior y en la parte inferior del mango. Me puse en contacto con LG y me dieron largas. Tomaron mis datos pero dijeron que nadie se pondría en contacto conmigo ya que no era un fallo mecánico. Este es el peor servicio que he recibido. A menos que pueda ver una mejor respuesta, nunca habrá más cosas de LG en mi casa.

Our LG LXFS29766 French door refrigerator broke while practically new and under the LG warranty. It has been the most ridiculous experience, almost beyond words. It has been over 3 months, 3 technicians have visited our home, more than 25 phone call to LG and never once have they called back when they said they would. The latest was that they put in for a request to replace and said that we would receive a call or email within 3 days, 10 days later after having to raise my voice they said that the claim was rejected 6 days ago but no technician has been scheduled to try again to repair the refrigerator.Being a builder I deal with all kinds of appliance issues and this is hands down the worst experience, they are literally trained to run you around. It almost appears that they just drag it along in hopes that people will just give up. Stay away from LG, I used to like their products but if they do not stand behind what they build. I will never purchase from them again and ask that everyone think twice before purchasing anything from LG.

Por dónde empezar... Cargar esto es incómodo. No cabe nada fácilmente sin tener que ajustar las rejillas. El portaplatos es endeble y se deshace cada vez que lo sacas. Tuve que atar los nuestros con cremalleras. Tarda más de 2 horas en hacer un lavado normal. Y a menos que hayas lavado todo antes de cargarlo, las posibilidades de que la carga esté 100% limpia son escasas. Tienes más posibilidades de que George Clooney y Brad Pitt laven y sequen tus platos a mano que de conseguir una carga limpia con esta máquina. Tienes que usar jabón líquido. Las cápsulas no se disuelven en esta máquina. Hay un filtro. Un filtro muy molesto, con una lavadora de goma que hay que vaciar y limpiar cada pocos días. Además los brazos rociadores se atascan. A menudo... ESTA MÁQUINA REQUIERE MÁS MANTENIMIENTO QUE UNA AMA DE CASA DE BEVERLY HILLS. ¡Y como una RHOBH, NO funciona! Esta es una máquina perfecta para una pareja de recién casados que es despreciada por un frenesí o una suegra despreciada. Esta máquina volverá loco a un recién casado. Noche tras noche de platos sucios. Esta es la clase de máquina que le dará a una nueva esposa un desorden alimenticio... Si compras esta máquina, tu esposo no sólo cuestionará tu proceso de pensamiento sobre esta compra, sino que te cuestionará a ti. Y por qué dejó a Susan por ti. Se cuestionará todas sus decisiones de vida contigo después de unas semanas con esta compra. Esta máquina es así de mala. Lo digo en serio. No compraría esta máquina para Eva Braun como regalo de bodas. No se lo desearía a ella. No lo hagas. Simplemente no.

Right after 1 year warranty, my washer which is upstairs flooded my downstairs. Often people think it is a bad hose. Brand new house and everything. The rear tub assembly was at fault. Just a faulty machine, lucky us. They had me running circles to try to pay a claim. Finally I just paid out of pocket to fix downstairs ceiling, electrical etc. The washer continued to be a problem, rusting on the side near the top and we would see some water running down the side. Repairman said he sees this all the time. Water will spray out the seam near the top. NEXT, Dryer runs when door is shut continuously. Just spoke to a woman who lost her whole house to fire with same problem. Going to buy simple Maytag now.

Teníamos un frigorífico LG y un microondas sobre la cocina. Se rompían pequeñas cosas, trozos de plástico, soportes, etc., gran factor de molestia. También el congelador al máximo pero no baja de 20 grados (debería estar a cero). El panel encima de la puerta del microondas se rompió, no se pudo reajustar, se tuvo que sujetar con cinta adhesiva. Los soportes que sostienen los cajones para la fruta andamp; verduras se rompió, nos dieron un reemplazo, se rompió de nuevo. Todo esto fue en el primer año. Las cosas parecen baratas y poco fiables. Desechamos el microondas hace un año. Hoy, la gota que colmó el vaso del frigorífico. El fabricador de hielo automático, durante varias semanas, funcionaba, luego se paraba, luego volvía a arrancar, luego se paraba, luego volvía a arrancar... ¡y se volvió loco! No paraba de verter agua en la bandeja de hielo. Tuvimos que cortar el suministro de agua. Si no hubiéramos estado en casa en ese momento y nos hubiéramos dado cuenta, se nos habría inundado la cocina. Ya no puedo más. ¡Adiós LG!

I purchased an LG refrigerator from Best Buy and it is three years old. I live in Santa Fe New Mexico and it turns out there are no authorized service people here. I called LG directly and they referred me to people who said they would not even look at an LG refrigerator and wished me luck. After 7 phone calls they advised me to find a service person who would work on it and they would authorize them. I found someone and when they called to get the information LG would not give it to them. I called to get the information how to safely remove the ice and water dispenser to check the control board and they refused to give it to me. I then requested to speak to a supervisor and was told one would call me back the next day. A week has gone by and no call. I would say their customer service is the worst I have ever experienced and that is supported by talking to a half dozen repair people in Northern NM who refuse to work on any LG products because they are complicated and there is no support from LG. This is an expensive lesson. A $3000 refrigerator is on the way to the dump after 3 years.

I have an LG washer and the detergent/fabric softener drawer would not open at all. I looked online to see if anyone else had problems with this. There is a list of them. What is happening is, the cover on the fabric softener portion in the drawer is lifting up and getting stuck. Same problem everyone else is having. There should be a recall on this. Very poor design. This is through not fault of my own. I am hoping you can help us. Thank you.

Spent approx. 8000.00 on new high-end kitchen appliances 5.5 years ago (all LG) the dishwasher was very quiet but didnt clean as well as our old Maytag but I understand they use less water and so on. We bought the 4 year extended warranty. 2 years in we noticed that stains on our utensils and found that our upper rack had rusted out. We called future shop and they sent us to the repair company. The repairman came out looked at it and ordered a new rack. 4 months he showed up with a rack and while putting it in he broke it. He said he would have to reorder. After 6 months and endless phone calls he told me due to poor service from LG he is no longer fixing LG products. I took my rusted out rack to future shop and told them to exchange it with one out of their units... They would not do it. 2 weeks later I had a new rep with a new rack. Only took almost 1 year for a new rack. 4 years in I noticed water on the floor under my fridge. Found the factory water line on the back of the fridge was split. Called for service. They said 2 weeks before they could look at it. I gave the repairman the part # of the piece I needed. He told me LG makes him go there to physically diagnose the issue... Are you kidding me... The hose is split. I went to the hardware store bought a piece of water line and installed it myself. 6 buck fix. Now my dishwasher pump has packed it in warranty ended 3 months ago. Estimated repair 500 dollars. A new Maytag dishwasher is 700 so going to add to the landfill 1 great looking LG piece of crap.

No hay parachoques ni pies en las pesadas rejillas, que inmediatamente rayaron la placa de cocción al colocarlas en la nueva cocina de gas. LG debería haber corregido este problema antes de poner en el mercado .... ahora tratando de conseguir el revestimiento del horno para cortar y poner debajo de la rejilla para que pueda al menos poner ollas en la estufa sin preocuparse de rayar la nueva gama de gas.

Purchased a new LG top loading washing machine from Home Depot Dec. 2011. The coating on the top of the machine at the bleach dispenser has disintegrated resulting in the metal rusting and flaking off. Occasionally, clothes are coming out with rust stain. I have contacted LG and have gotten no satisfaction from them. I was told the machine is out of warranty and that this is a cosmetic issue and there is nothing LG can do. Home Depots extended warranty also does not cover this problem. Apparently we purchased a washing machine that was not designed to operate and dispense bleach as one of its functions. This is an example of poor design and quality that a major company is not willing to recognize and offer the consumer assistance in correcting. We can get some comfort in the 10 year warranty on drive motor even though the machine wont last that long. Needless to say we will not purchase another LG product.

TROMM front loader. Been repaired 3 times and is leaking again. Matching drier been repaired twice and had drum replaced. We will NEVER buy another LG appliance and will recommend our friends not to buy them either!

I bought an LG Range from Best Buy in November 2018 for $1800. In February the oven broke and I have been told that it was the control panel. After 3 weeks they have sent the control panel but the LG repair guy said that we need 2 others parts. # weeks later I am still waiting for the LG repair guy to fix this oven. Its a total of 6 weeks. Meanwhile my 8 months LG dryer broke. I couldnt go with the same experience. I decided to pay out of pocket, 300$ later. The dryer broke 1 week later. I just spoke to an LG supervisor who said that she didnt get any parts order. I am literally crying... Worst customer service. Terrible appliance!

Compré la nueva cocina LG LRG3093ST el 18 de noviembre de 2011 para que hiciera juego con todos los electrodomésticos LG que compré. Al cabo de unos meses, los mandos empezaron a agrietarse y el laminado barato de acero inoxidable empezó a pelarse. Me puse en contacto con LG y me dijeron que estaban al tanto de un problema con las perillas y que había una perilla más nueva disponible que corregía el problema y que me las enviarían. Aunque era escéptico con la información que me dieron, decidí aceptar su explicación y me enviaron un nuevo juego de mandos. Cuando recibí los pomos nuevos, los comparé con los originales y me di cuenta de que eran exactamente iguales. No había ninguna diferencia. Seguí utilizando los pomos viejos (con mucho cuidado) hasta que terminé la renovación de mi cocina. Una vez terminada la nueva cocina, cambié los pomos por los nuevos. ¿Adivinan qué? Hoy mi mujer ha utilizado el horno para hornear y los nuevos pomos han empezado a pelarse y agrietarse. La encimera y los pomos se limpian todos los días después de cada uso. Ayer estaban bien. Sólo han pasado 45 días desde que los cambié. Son una auténtica porquería. Parece que el horno acumula demasiado calor y es entonces cuando ocurre. No sólo eso, sino que también hay un olor a quemado cuando esto ocurre. Bueno, afortunadamente compré planes de protección extendida para cada electrodoméstico LG que compré en Home Depot. Mañana temprano hablaré por teléfono con ellos para ver qué van a hacer. A estas alturas, después de leer todas las quejas sobre el problema de la perilla, nunca volveré a comprar otro electrodoméstico LG ni tampoco se lo recomendaré a nadie.

Be careful when using the washing machine. Pieces of the rubber fall apart, rub onto the drum and cause smoking. Now need to purchase another washing machine.

Very nice fridge, all the looks and gadgets that we (my wife) wanted. But after 3 years the compressor died and LG was a nightmare to deal with. It took ~5 months of tech visits after it completely died but they never fixed it 100%. Despite the 10 year warranty, they just said sorry and offered me to either (1) deal with it or (2) take a check for half the price I paid for it 3 years earlier and void the remaining warranty. So overall were looking for a new fridge now. My advice is DO NOT buy this fridge unless you also are buying a 5+ year warranty through an independent company (big box store) who will back it up, because LG will not.

Bought LG double door refrigerator about 2 years ago. The drawer broke after 6 months. Called for replacement part. Paid $50 for a new drawer. It didnt fit. Was the wrong one. Called LG. They said they dont make a replacement drawer for my model and they sent me the closest one which doesnt fit because its not for my refrigerator. They did refund my money and I now use the old drawer with duct tape. And dont even get me started on the ice maker. The LG refrigerators look nice but are made very poorly. And if you are looking for service and support after you buy and something goes wrong, dont purchase LG.

We upgraded to LG appliances 7 years ago. The Linear Compressor just stopped working. LG will provide a replacement Linear Compressor but will not cover the $600 cost for labor or the $350 for the refrigerated food spoilage. LG is aware they sold, and continue to sell, these refrigerators with Linear Compressors that fail after a few short years after purchase. If you are considering purchasing any LG products, think again and spend your hard earned money on a reputable brand. Do your research. I am so upset and disgusted.

The washer has been nothing but trouble from day 1. The tray gets mold and mildew buildup behind it and thats with leaving the tray open as well as the door. About every 5 or 6 loads, the OE message appears and no matter how many times its been cleaned, the same thing. Actually, as Im typing right now, I just heard the old faithful ding ding ding and looked over, only to find the OE blaring as usual. LG should recall these horrible machines. I also bought the dryer and lower drawers and have to run the dryer twice most times to get my clothes dry. The smell is horrible and my children have allergies. I think this machine may be making us sick.

Came recommended by family member to begin with. We liked the fridge size the most. A lot of room for veggies and other daily things we eat. The brand itself received a lot of good marks when my wife research it online before making the purchase. Customer service has been outstanding with this fridge. We made a great choice. Has ice maker with cubes or crushed ice. Everything fresh and cold, space for eggs and produce. Able to hold milk in the door. Doors fit salad dressing and the smaller bottle that need to be refrigerated. Freezer a little small seems like hard to put larger items in the freezer one or maybe 2 larger meat items. Small drawer can hold vegetables and popsicle ice cream bars but its a little small.

First time I have ever felt compelled to write a review but after reading through so many here and having the worst experience Ive ever had with a Customer Service group I really need to. For the reviewer who said they took a day off to be home for a confirmed (via email) service appointment that was a no-show cancellation because LG never actually had a repair person confirmed - the exact same thing happened to me two weeks ago today... I even called that morning 3 hours into my 4 hour window to verify and was told someone was en route only to find out when I called 90 minutes later I was only then told that the appointment was canceled. I later spoke with the repair facility and they told me they had declined the job because they didnt have availability!Seems Im luckier than most that my LG fridge has gone 8 years without incident. 16 days ago my wife opened it in the morning and it was totally dead. No lights, no compressor, just no power. The outlet tested fine but the lack of lights pointed to it being electrical. I called the toll free number for LG on the inside of fridge and the person seemed helpful enough; Said it probably needed a new motherboard, but because it was out of warranty he would need my credit card details and for $361 we could get this fixed. Thats cheaper than a new fridge so I gave him what I needed and they were certainly very expedient in putting the charge on my credit card! I started to look around on the internet to see if any other reports of this issue and if the fridge could in fact be saved and learned that this whole issue likely stemmed from a small, blown 15 amp fuse... A part that LG soldered into the motherboard rather than put in a easily bracket for easy replacement that could be purchased for about 25 cents.After the no-show appointment, LG Customer Service said they would give the job to another repair facility. They put me on hold, came back a few minutes later and told me they had left them a voicemail and they gave me the phone number and told me that I was free to reach out to them too. I phoned, and left a voicemail around midday that Friday and never received a callback. Over the weekend I phoned and left another voicemail to give them my cell # as well as Id be back at work on Monday and that would be the best number to reach me. By midday on Monday I still had not gotten a call. I did call the number through from the email confirmation the previous week and got a speaking person who gave me the true story on the canceled appointment and told me they could see me on Wednesday afternoon. Confirmed it with them and asked them to contact LG and that I would do the same to let them know that their other company doesnt appear to exist and they need to reassign it to the original technician they schedule. I called LG and was on the phone on hold for most of the time for almost an hour. After an hour and 20 minutes I was disconnected and nobody called me back (all this time Im at work and doing LGs work for them!). I called LG back on my way home and the told me all was good to go.Repairman comes on Wednesday (approximately 1 week since no fridge/contacting LG) after I take a half day to be home and the diagnosis is a blown fuse. Great, but despite it being known from the onset that the motherboard needs to be replaced he doesnt have the part, but they do have 2 in their warehouse and will work with the warranty company on the formalities to try and replace by Friday. No appointment gets made, Repair Service says theyre waiting on LG to approve. I call LG and they tell me another Department cant make the appointment as the Repair Services schedule isnt available online. I call the Repair Service and they tell me nonsense, theyre getting scheduling confirmations from them right now. I call LG back, they tell me theyre now waiting on the Claims Department to approve the part, a process that can take up to 3 business days (this despite charging me almost $400 to replace the part over a week ago).Monday this week comes and I have no phone call, and no appointment. I call LG back and again more being put on hold but now the explanation is were waiting on the part to come in. They couldnt answer me when their Claims Dept approved this so we arrived to this step, nor why we couldnt have had the repair facility (a LG contracted provider!) use one of theirs. They have in stock but Im starting to feel this whole thing is shady. They told me refrigerator repairs are given priority status (a joke!) and that my simple repair was being given a priority to be remedied this week.I called LG back 2 days later (Wednesday, 2 weeks of no fridge and first contact with LG) having not heard back from them and was told that the system shows that I was told that I would be contacted by Friday at the latest if the part had not arrived. I lost my patience at that point and told them I was not told the part coming in would take a full week and that I was instead told that my repair would be a priority to be completed this week and how could we be waiting on a part we knew it needed from the onset, that is readily available to purchase online at a fraction of what Im being charged, and that their repair service was in possession of 2 of them. I told them that rather than trying to bilk a few extra dollars of profit on this 5 minute repair job by using the cheapest available board they can assign in their system they really need to make this a customer resolution case as its been 2 weeks and I need to speak with someone who can look at this absurd situation and make an actual decision to get it fixed. They tell me they will try to forward me to a supervisor to see if they can help. After 10+ minutes on hold the person I was speaking with comes back online and tells me the repair appointment has been made for between 8 AM and 12 PM tomorrow. I thought someone in charge realized and was acting in customer-retention mode until they told me it was not the repairman who had seen me a week ago that would be coming but the one who never returned my 2 voicemails. I asked to confirm for certain hes bringing the board and fully prepared for the appointment to make the repair and am told is the case.I take another half day from work, and the repairman shows up early and when I let him in my house I half-jokingly say to him, Please tell me you have the board and he looks at me with no clue and says he didnt bring anything, the work-order he got only said LG Refrigerator - not cooling. Hes almost as angry as I am that he wasnt told the fridge was totally dead of electric and that another technician had already been here and made the diagnosis. I felt bad for him as he came from a good distance away in the teeth of rush hour having been told to make my call a priority but a total waste of his time and mine. At this point I called LG and just lost it with them and essentially told them their Out of Warranty purchase had to be some kind of scam bordering on criminality as there is no way a real business enterprise could be this incompetent! I was told my account was being escalated to their real Resolution people (i.e. the ones tasked with explaining the inexcusable) and it would take 24 to 48 business hours for one of them to contact me and no doubt the buffer is in hopes that Im much calmer.I have a family of 4 thats been living out of a cooler on my kitchen floor the last 16 days and running out every other night for a new 16 LBS bag of ice. I had to invest in a chest freezer for my garage so that we had some kind of food for my kids on-hand. Ive burned 2 full days off from work and have easily spent more than 3 hours on the phone during business hours on hold with LG. And my fridge is still not fixed, and no appointment in sight for someone to come here and essentially unplug 5 little plugs and then plug the 5 little plugs into the new board. And they charged me almost $400 for this level of service when I could have gotten a new board for $120 and done this myself.I think LG right now on the service front is trying to milk the last nickel of profit on these out of warranty purchases on the assumption it will be the last nickel they see from these customers. Perhaps a self-fulfilling prophecy experiences like this will make a reality. Maybe the US market isnt working out for LG Appliance as it doesnt seem like their heart is in it for the long-haul.

We purchased LG appliances in October 2008 - a beautiful side-by-side fridge, a 5-burner gas range, microwave/hood, and dishwasher to the tune of almost $5,000. We have had nothing but problems with the dishwasher since day 1. LG replaced it once, then replaced the heating coils and then stopped responding to our requests for help. I loved my range. That is until the knobs started falling off and we would smell gas. The range was not even a year old. LG sent someone out to look at it, who told me the burners turned on okay and there was nothing they could do. I contacted LG, explained that the gas would turn on from just brushing by the range and we would not know it until we smelled gas. They agreed to send replacement knobs. I noted that, in the subsequent model, the stems and knobs had been redesigned. I assume because this was a universal problem.I continued to complain about the safety; however, once I explained that there was no safety issue if the knobs were replaced, LG agreed to continue to send me new knobs whenever needed. Since that time, I have called about once a year for a new set. I contacted them today and after over an hour of arguing, was disconnected after being told the stove is out of warranty and they will no longer replace the knobs. I explained that I paid $1,500 for this range and the complaint/concerns were raised during the warranty period. I actually had to take pictures of the online chat with my cell phone after I was disconnected.At this point, I am contemplating a class action suit primarily due to the safety concerns related to having the gas on without the burner. I refuse to pay $350 for a new set of knobs every year. As an aside, I have noted that LG has stopped making ranges.

Puse la comida en el microondas, pulsé el BOTÓN EZ ON que calentará la comida durante 30 segundos. El microondas se encendió durante 1 segundo y luego se apagó inmediatamente. Después de un minuto se encendió y preguntó por el ajuste del reloj. Actuó como lo hace cuando se corta la energía. Este microondas también hizo esto una vez ayer. Entré y configuré la hora del reloj y luego introduje 1 minuto de tiempo y, casi tan pronto como presioné el botón de inicio, el microondas murió de nuevo sólo que esta vez no revivió. Parece que está completamente muerto y sólo tiene unos 16 meses (comprado en octubre de 2014). Este es el primer electrodoméstico LG que tengo y probablemente será el último. Pagué un buen dinero por este electrodoméstico y desearía no haber tirado el antiguo. ¡¡¡Estaba algo oxidado por dentro pero había estado funcionando durante casi 20 años!!! El número de modelo de este microondas inoxidable aparece en el libro de instrucciones: LCRT2010ST, LSRM2010ST. Así que muy decepcionado. Fabricado en China. Tal vez por eso.

I saw the LG refrigerator on the store and it was a good size for this particular model. My parents have LG as well. So, I ordered it online and so far, I like the size of it. It has two different store options, but it�€�s a big room. Also, I dont like the smart inverter technology that it has. It turns off a lot more than it�€�s supposed to, so the temperature goes up and the cycling of the temperature is probably more than it�€�s supposed to. The refrigerator goes warm inside and the cooling kind of cycles on and off to save energy. But then, it goes too warm before it cuts off to go back to cold.

Bought a LG LFX25973ST French Door fridge 1/14 from Lowes. We went on a 2-week vacation last month and came home on a Thursday to a warm fridge/freezer. Dont know how long it had been off. It has a smart feature so I called LG and she ran me through the diagnostic, asked all the pertinent questions and since was out of warranty I could buy $275 package for fixing (parts/labor) the fridge with a 6-month warranty. She set up a repair appt for Tuesday, 5 days out. Very poor English, she was hard to understand.The guy came Tuesday and I knew I had a problem when he called the shop to ask what wires he needed to test. He was just the troubleshooter, could not fix the problem, a bad compressor. He had to go back to the shop and send LG the report, which he did, and we would hear from LG further instructions. Long story short 4 more days and no call from LG so we call them. We get major attitude. Very nasty woman tells us basically Youll just have to wait until can find a CERTIFIED tech. Day 11 we go to Lowes and buy a basic fridge for our garage. $400 thank you LG.Guy was great and looks up our original purchase of the broken fridge and says You bought an extended warranty. I know... dont laugh. So we canceled the LG contract (rate $100) and started working with Lowes. Much better service, English speaking CS people, $$ for lost food. Great, right? We get set up for a service call the next day. Ends up being a no call, no show. When we call them it ends up being the same business that LG sent out. We find out they cant fix a bad compressor. It must be a CERTIFIED tech. Closed system, dangerous gas, chance of fire. OMG.We live in Phoenix and there is just ONE certified tech in the whole metro area. They are 30 miles away and have a worse service record than LG. The customer reviews are horrible: poor work, no shows for service calls and rude employees. We are now on day 14 with a dead fridge in our kitchen. I always looked up reviews on performance of an appliance. Im now also now going to research repair and customer service. This is ridiculous that LG can hold a whole city hostage like this by not having more certified techs. I will add to this review as we progress, but Im not very optimistic. Im scared to death my other appliances, dishwasher, oven and microwave, never have a problem!

Esta es mi segunda compra de un nuevo cargador superior, mi anterior comenzó a desarrollar múltiples grietas en la tapa de cristal, compré una nueva tapa sólo entonces esta tapa comenzó a agrietarse también. Me decidí a comprar una nueva lavadora de otra compañía y ahora esta tapa está agrietada. Compré una garantía y me dijeron que esto era cosmético y no estaba cubierto. He hecho un poco de investigación en línea y entiendo que se trata de un defecto de diseño y, obviamente, con muchos modelos por ahí. He intentado ponerme en contacto con LG, pero al enviar un correo electrónico no se envía, voy a tratar de llamar, pero no espero ningún resultado positivo. Mi pregunta es ¿cómo puedo evitar las tapas agrietadas?

I bought an LG french door refrigerator model #LMX25981ST two years ago and feel fortunate that just my gasket needs to be replaced so far. After reading all the complaints about this brand, I am nervously waiting for something major go wrong.

The ice maker on this LG refrigerator is cheaply built. It stopped working correctly about 5 years after purchase. Generally we are happy with the performance of this refrigerator. The only issue we see is freezing of items in the refrigerator section even when the temperature is set on one of the lower settings.

Nuestra lavadora de carga frontal WM3370HVA de 34 meses empezó a hacer ruidos fuertes y a echar humo el 20 de agosto. Ya estamos a 30 de octubre y la máquina no se puede reparar porque no hay piezas disponibles. Hemos presentado nuestra queja en numerosas ocasiones a través de la página web de LG para recibir una llamada de vuelta en 24 horas, como afirma la página web. No hemos recibido ninguna llamada. Fuimos a Pacific Sales en Best Buy para que nos ayudaran. El representante habló con el servicio de atención al cliente de LG y dijo que recibiríamos una llamada de LG. Eso nunca sucedió. Después de varios intentos fallidos para obtener ayuda hablamos con Brenda en ext ** en Alabama. Dijo que investigaría nuestra queja y que nos llamaría en un plazo de 24 a 48 horas. El 17 de octubre, hablé con Wendy porque Brenda no estaba disponible para saber que las piezas estarían en el almacén mañana. Wendy dijo que enviaría un correo electrónico a Brenda y al técnico para notificárselo. Todavía no tengo noticias de Brenda. El técnico dijo que no podía hacer nada hasta que solicitáramos una nueva orden de trabajo llamando al servicio de atención al cliente de LG. El 19 de octubre, después de 48 minutos al teléfono con varios representantes y de escuchar 48 veces la grabación su tiempo es muy valioso para nosotros, la llamada se cortó. ¿Nos devolvió la llamada el representante? Volví a llamar al servicio de atención al cliente para pedir cita para la reparación. Tenían disponibles el lunes y el martes de la semana que viene. Estaremos fuera de la ciudad visitando a un familiar enfermo terminal y necesitamos una cita después de nuestro regreso el miércoles. Lo sentimos, no pueden programar con tanta antelación. Sugerimos que tal vez había alguien en la empresa que podía programar una cita con más de una semana de antelación. La representante dijo que vería lo que podía hacer y nos devolvería la llamada. Esa llamada no se ha producido. Así que dos meses tratando con LG para reparar una costosa avería de la máquina sigue sin resolverse. Nunca volveremos a comprar un producto LG. ¡Eviten LG si es posible!

Compré un conjunto de lavadora y secadora nuevo en marzo de 2018. Me encantaron las características y funciones, y funcionó sin problemas y silenciosamente. En enero de 2019, la bisagra de la puerta se había agarrotado, y notamos residuos jabonosos secos bajo el lado izquierdo de la máquina. Tuvimos que discutir con LG para reemplazar la bisagra bajo garantía, y trataron de cobrarme por desarmar la unidad. El técnico dijo que deberíamos tener más cuidado al cargar el jabón en la bandeja, y que el jabón que gotea cae en las bisagras y se come el metal. Parece un problema bastante grande para una lavadora en la que la bandeja dispensadora está justo encima de la bisagra de la puerta.En abril, el pestillo también había fallado, pero estaba fuera de garantía. Afortunadamente, había adquirido una garantía ampliada. También trataron de golpearme por 150 dólares para desarmar la unidad. ¡Ahora aquí estamos en junio de 2019, con una bisagra agarrotada de nuevo! La puerta no se abre ni se cierra completamente, y ahora la puerta gotea cuando se ejecuta un ciclo. Sin embargo, la unidad también está goteando desde el interior del aparato de jabón en algún lugar dentro de la máquina. Toda la pata, la placa frontal y el interior de la máquina se están oxidando debajo de la bandeja de jabón. La compañía de la garantía dice que es una condición preexistente y que no cubrirá los problemas relacionados con la corrosión y el óxido, ya que eso debería hacerlo el fabricante. LG dice que no es su problema y que sólo ofrece una garantía de 90 días para la sustitución de la primera bisagra, que ya ha expirado. Ahora estoy en el gancho para la reparación completa, que aún no se ha determinado (ya que tengo que pagar para que alguien venga incluso a decirme lo que está mal). Ni siquiera un año en él, y esta cosa es un pedazo de basura. Con las dos unidades, los impuestos, la entrega, la instalación, la garantía extendida, la nueva bandeja del suelo, etc., me he gastado 2.000 dólares en este conjunto, y todo eso es completamente inútil cuando tienes un problema con él.

All of my husbands blue work shirts have discoloration spots on them. My niece had several of her clothes ruined. I thought that bleach was staying in the machine some place, but no bleach was used and the clothes still have whitish discolored spots. Two of my bathroom rugs changed colors -- one from light blue to grey and one from green to a pea green.

Compramos este microondas en 2018, junto con el frigorífico a juego, el lavavajillas y el horno doble. Gastamos una pequeña fortuna en comprarlos para nuestra nueva cocina. Nuestra remodelación de la cocina se retrasó, por lo que el microondas no se abrió hasta hace poco. Fue abierto e instalado profesionalmente. Durante su primer uso pude escuchar lo que sonaba como un ventilador, que se detuvo. Llamamos a LG y nos dijeron que, al estar fuera de garantía, tendríamos que llevarlo a un taller autorizado (pero que probablemente tendríamos que pagar nosotros la reparación). El taller más cercano está a una hora de distancia, y eso después de desmontarlo de la pared, de los armarios. Entonces se espera que lo volvamos a instalar. Estoy más que abrumado y profundamente decepcionado.

Bought the WT110C top load with the front panel. Had it for a year now. Beautiful machine. Too bad it takes days to do a load because the machine wont stay balanced. You can babysit this thing for hours trying to get it through a spin cycle. Doesnt matter how you load it, small loads, big ones, mixed clothes, bulky bedding, on and on. I have tried every mode, trick, time, spin mode combination there is and still the dreaded UE code comes on. Occasionally it will make it through a load and when it does the heavens part and the angels sing and I feel like a winner. If you like to spend hours doing laundry and praying over a washer, this is the machine for you. LG needs to stick to cell phones.

Ice maker started making dirty ice. No filter on fridge, problem was ice maker corroded. Ordered a new one and one year later same thing has happened. LG will not replace for free or discounted price. Cant imagine we will have to buy a new ice maker every year!

Después de 5 años de uso normal, el horno de mi cocina eléctrica LG LRE30955ST dejó de funcionar (se cortaba durante el uso). Pagué 260 $ al técnico de LG en marzo de 2013 para que lo arreglara. Después de 1 mes, empezó a funcionar mal, pero el mal funcionamiento era esporádico. Dos meses después de la reparación, el horno empezó a funcionar a máxima temperatura durante el uso y a quemar lo que hubiera en el horno. Llamé a LG y enviaron al mismo técnico. Cambió todas las tarjetas de control y relés. Probó el horno y dijo que ahora funcionaba. Intenté utilizar el horno un par de días después y no se encendía. Lo reinicié. Esto ocurrió varias veces, así que no confié en utilizar el horno. Luego, el 4 de julio, cociné costillas en la parrilla y puse el horno en caliente para mantener las costillas calientes. El horno se descontroló, pero descubrí el horno humeante antes de que se arruinaran las costillas. Llamé a LG y discutieron conmigo durante una hora antes de acceder a enviar a un técnico para que revisara el problema. Querían solucionar el problema por teléfono... Ya sabes, lo normal... si está enchufado, si las rejillas del horno están bien colocadas, si lo has encendido bien, etc. El tipo de cosas que te hacen enfadar. LG ha retirado este modelo del mercado, pero dicen que mi problema no está relacionado con la retirada. Tendrán que cobrarme de nuevo por solucionar el problema. En fin, resumiendo... no compres electrodomésticos LG. Están mal diseñados y no tienen un buen servicio técnico. La tecnología está saliendo de nuevo, pero dudo que se solucione correctamente. Creo que voy a tirar mi gama de 5 años de edad, $ 1,500 a la basura y comprar una marca diferente.

Lg is a trustworthy company and provides reliable products. They always meet my expectations with their products and reliability. Lg can be trusted in your home and the purchase never disappoints. Lg products last a long time and have exceeded my expectations. Anything lg I try to buy for my home. I need a newer model of refrigerator but they are expensive. I need a new one but lg does not offer financing.

This is my second LG refrigerator #LFC2277OST with the same issue of ice forming in freezer after 2 days. I will be returning for a different BRAND!

Después de 1 año y 2 meses, los controles de la estufa dejaron de funcionar. Eso requirió un cambio en la placa electrónica y unos 300 dólares de factura. Espero que esto ocurra cada año. Este producto no vale 300 dólares en reparaciones cada año. No lo compre.

I bought an LG Fridge Model LSC 24971ST in October 2012. It stopped working June 2017. I made many phone calls to Customer Care (or No Care) Centre on Telephone 1-888-542-2623 continuously for five weeks but nothing was done. Finally LG got back to me and told me whatever the problem is, they will have it fixed for a flat rate of $229. I paid them $229, hoping that the problem will be solved now. Few days later an LG worker came to check the fridge, only to tell me that the fridge cannot be fixed. I would have to buy another $4000 fridge from LG. It was hard for me to believe this fridge cannot be fixed, so I called somebody else to have the fridge checked, which is when I found out that the compressor has stopped working and just needs to be replaced.LG was trying to CHEAT me and make me buy another fridge from them. They wouldnt even return the $229 flat rate that I paid them to have the fridge fixed. After arguing with them for weeks, they finally agreed that they will have the compressor replaced at the FLAT RATE of $229 but the part is NOT available for the time being. If such a BIG company like LG fails to find its own part, why I must suffer...? Weeks passed and they could not even find their own part. Bottom line is, LG COMPANY TRIES TO CHEAT YOU. The fridge could easily be fixed by replacing the compressor (which was still under warranty), but LG wanted to CHEAT me into just buying another $4000 fridge from them. They gave me a very hard to time; for months I kept arguing with them. Never buying an LG product ever again!

1) Super-duper energy efficiency is achieved by hard tumbling. I always set up this machine on the lowest possible setting for soil and spinning, yet it ruined a whole load of clothes. Everything made of knitted fabric (read: all T-shirts and all short-sleeve shirts) after one single washing cycle is stretched to the point that it is no longer usable, precisely - became 2 times wider and 2 times shorter. Also, I have 2 regular shirts ruined - the machine tears off buttons with pieces of fabric, and just tears apart fine fabric. I want to underline again - it happened on the lowest soil and spin setting. So, basically, if you are interested in Delicate cycle - it does not exist. All other cycles have no value, since you will get your clothes ruined anyway.The only thing the machine could be usable - washing jeans and soldier uniforms. Towels and linens are okay too, but forget about washing your clothes, any knitted and fine fabric.2) Because it is high energy efficiency machine, you cannot choose water temperature. Well, nominally you can, but in practice it tries to use cold water. In most of the settings except the last one, you will get cold water in the washing tank. The highest possible setting, hot/warm still uses cold water from the tap, and the machine does not have a water heater. So, to get hot water only you have to dance around it, and turn cold water tap off, then on.3) Water efficiency feature does not exist - it has a couple of settings like half tank and full tank. So, if you want to wash a couple of jeans or 4 shirts, you will get a half tank of water, and the tank is huge.Overall - taking into account the price, the efficiency, and the amount of good clothes I have spoiled by the machine - this is the worst purchase in my life.

I had purchased a LG Front loading Machine. The installation Technicians arranged were Pakistani Drivers who are unaware of Machine Programme. The Machine was left out with an error. The next day I did visit the LG showroom to state the problem and take back the machines. They agreed to take back the machine due to bad services.

Compramos un frigorífico LG de puerta francesa a finales de 2017 y funcionó sin demasiados problemas importantes, hasta octubre de 2020. En octubre, de repente dejó de enfriar. Llamamos a LG para que lo repararan con la garantía de 3 años. Después de muchos retrasos, encontraron una empresa de reparación en nuestra zona para venir a hacer la reparación. Dijeron que era el compresor, pidieron uno nuevo y lo sustituyeron. El frigorífico sigue sin funcionar. Llevamos más de dos meses sin frigorífico (para un hogar de cuatro personas). He llamado a LG casi todos los días, durante las últimas 6 semanas. Me han ascendido al equipo de respuesta del Servicio Ejecutivo. Es una broma. Recibo una respuesta diferente cada vez que llamo. Después de un mes tratando de encontrar una persona autorizada para reparar el frigorífico, LG finalmente accedió a presentar una reclamación para una resolución alternativa, es decir, la sustitución del frigorífico. La reclamación se ha presentado ya al menos 4 veces; todavía no se ha decidido si respetarán o no nuestra garantía. Cada vez que llamo (casi todos los días) me dan otra excusa de por qué no hay decisión. Esta ha sido la peor experiencia de consumo de mi vida.

Nuestra nevera LG aquí en Florida, ha necesitado 2 compresores y la máquina de hielo no funciona. El compresor que reemplazaron dejó de funcionar 5 años después. No quieren reemplazar la parte que repararon y ahora tengo que pagar de mi bolsillo y perder en los comestibles para la semana. El frigorífico se compró en 2010. En 2015 se cambió el compresor. En 2,23,20 el mismo compresor reemplazado se rompió. Llamé y la primera persona dijo que el compresor estaba cubierto y todo lo que tendría que hacer es pagar al técnico. Llamé al técnico. No tenían ningún técnico de LG. Estaban contratando. Volví a llamar para obtener una lista actualizada. No me enviaron ninguna por correo electrónico. Volví a llamar para hablar con una gerente y me dijo que no tenía cobertura para nada y que básicamente lamentaba que tuviera que pagar todo por mi cuenta. Me he quedado sin nevera y sin alimentos que tengo que tirar. También dijo que el primer servicio de atención al cliente no hizo ninguna nota de estar cubierto para el compresor.

This brand is well known all over the world and its reliable, safe and will last a long time. It has an amazing and modern design and everyone would be happy to have such product at home. It has everything I was looking for in a refrigerator and the price was within my budget. The color matches my other appliances and its easy to clean. I like the water filter that comes with it because makes so convenient and easy for my entire family to drink clean and purified water. I only wished it was more affordable. Everything else about it makes me happy and Im so glad I selected this specific model and brand. I have no regrets. This brand has met my expectations and I would recommend it to all of my friends and family members.

Nuestro lavavajillas necesitó un motor nuevo cuando tenía 3 años y nos costó 300 dólares en piezas y mano de obra. El frigorífico da poca presión de agua, poco hielo porque la tapa que debería cerrarse automáticamente no lo hace. La cocina dejó de funcionar la semana pasada después de utilizar el modo de autolimpieza. Cambiamos la placa de control por 150 $ y el técnico vino hoy porque lo único que hizo la nueva placa fue hacer que el reloj volviera a funcionar. Ahora necesitamos una placa de potencia por 170 $ en piezas y mano de obra.Estos electrodomésticos no son y nunca han sido maltratados. No hay excusa para todas estas reparaciones. LG es basura. Nunca, nunca más consideraremos nada fabricado por esta empresa.

Hello to all. YET ANOTHER customer affected by this garbage LG is allowed to sell in the USA. I purchased in 2011 so Im out of warranty but the parts are still covered. Well it took 5 weeks to get a part sent. LG authorized tech came in with a $1,000 bill and a little Google search proves they are bad parts. Leaking freon leaking water that generated a sheet of ice under freezer trays amongst a kitchen floor destroyed by 1 product. Terrible quality products.

We had bought LG refrigerator. It looks good brand and quality but beware its very bad and it stop working. This is all the LG product I bought, very upset and I will not recommend this product at all. Dishwasher LG not working, had insurance came, they came five times still does not work at all. They DID something and no steam working, does not clean. Well its a mess.LG stove - o my god the knobs are plastic and bad quality. They send twice, still melts and poor quality and when you turn the knob it breaks because its plastic not metal. Now the knobs dont work, it goes all around and dont do what it suppose to do, I can go on and on. Bad quality. Beware dont buy this. I will not even recommend it to my worst enemy.Beware LG are not good products. My sister have Maytag and her products are still working and she bought for less money. We bought this product waste a lot of money. All piece of cant say the word but Im very upset. So people please dont buy this product. Come to my house and you will see what I mean how they look and how bad they are. Now I need save up and buy all but this time it will not be a LG products for sure. Please LG clean up your mess and do something to those like me trusted your product and ended up with piece of junk not working.

NUNCA compren electrodomésticos LG. Después de ir de un lado a otro con ellos durante 4 meses acerca de nuestro frigorífico, todavía no han enviado a nadie para arreglarlo o reemplazarlo. El técnico más cercano vivía en Bolton, MS. Vino un día y estuvo aquí 5 minutos y sólo comprobó la temperatura del frigorífico y se fue. Supuestamente tuvo que pedir una placa de control que no ha llegado después de 2 meses. Luego me dijeron que enviara por correo electrónico una copia del recibo de cuando se compró para que el representante pudiera enviarlo a alguien con mayor autoridad para decidir si nos reembolsarían o no. Hace 2 semanas que se lo enviaron al representante y todavía no me han contestado. HORRIBLE SERVICIO DE ATENCIÓN AL CLIENTE y nadie que atienda sus HORRIBLES productos. Doug finalmente dijo que al diablo y fue y compró un Samsung hoy.