Cannot get to anyone to help me. Have done all of the online help with error codes on this $3000.00 fridge but wont work!!! Try to get help online and now want to charge me to DX for myself? Cannot even find a service person within 75 miles to help! NOT GOOD!

I bought a LG refrigerator just a year ago and theres a gas leakage. LG technician said that it was due to voltage fluctuations. When I got the fridge it was mentioned in the manual that its stabilizer free. But I used a stabilizer and in spite of it the fridge is damaged due to voltage drop. Then what poor making it could be???

We also splurged and purchased the LG combo after being told they were the best. We had them 4 months and the washer began to leak. We had the service people out 7 times. Of course, it would not leak when they were here. We also had the disgusting odor and high-pitched scream when filling with water. The service men informed us that it could no way be their problem--it had to be something we did. They also had no idea how to get rid of the smell. We were still under warranty at the time. I had to keep taking off time from work to be here when they were here. The last time they were here, though, I walked in on one of them talking to their dispatcher complaining that they had been here several times and they were making no money on this call. Isnt that great? I have a faulty washer and dryer and they are worried about money? What about the money we spent on these relics? Needless to say, that was the last time they were here. I just happened to ask a sales lady at Home Depot about the odor and she told me about the front panel and draining that tube and actually running Clorox bleach through the machine. She also said do not use Downy whatever you do as it builds up on the drum and does not come off and always leave the washer door open. But, now, there�€�s a new problem: the light never goes off in the washer. It used to. I emailed LG and their response was you need a service call. Are you kidding? If there is a class action suit, I want in. I have not talked to one person that is happy with their machine!

I recently purchases a Model # LSE4611ST slide in glass top range. I was very happy with it in the beginning. This past summer I was canning, the process was done, I laid a cloth on the unused side of the range and put my jars on it from the canner. I went out for 20 minutes, came in and found the front burner on and the cloth burned to the stove top. What I discovered was that when you leaned forward into the stove, the controls on the front of the stove are extremely flexible and it takes nothing at all to turn on the burner. I had a similar experience this afternoon and apparently touched a dial with my body and it turn it on while I was cleaning another section of the glass top. I almost set my hand on it and realized in time that the burner was on. I still like the range, just do NOT like that the control knobs are so easily manipulated. Thank goodness we dont have children in the house, it would be dangerous. My experience with LG has not led to a resolution. My issue that the knobs on the front of the range were very susceptible to touch and that it was easy to turn the burners on without being aware of it. I had a fire on my stove that burned thru a mat and damaged my burner. When the repairman came out he told me that was the way it was, there was no way to make the knobs more resistant to light touch. That this was the way it was. It makes bothers me that something so easy to fix to prevent accidents is deemed not viable by the company.

I was happy with the young man that repaired our refrigerator. He was professional and completed his work within a timely manner. I was disappointed in LG for not trusting me, I told the lady the compressor was not running. The fan and lights were working, just not the compressor. The temperature in the refrigerator was 65 degrees plus. I also told her I had heard the compressor running loud a few days before and now nothing. If the lady at LG had trusted me, the part could have been ordered and here or with repairman when he arrived here the first time and I could have my refrigerator repaired and running a week earlier. I am all not happy that repairs had to be done within the first few years of owning it. I understand that this is a regular occurrence on refrigerators now. Disappointed in the integration of the companies putting in place planned obsolescence. I have a 25 year old refrigerator that is still running and has never had repairs done to it. The big profits for the companies, is not good for the consumers or the landfills. I am thankful for the warranty that did cover the parts and the lady at LG for covering the labor repairs. I am just sorry that I have to be without my refrigerator for a extended period of time.

Dont do it!!! Do not invest in a LG Front Loader Washing Machine!! It is the worst washing machine, the most I have ever paid for a washing machine I have ever owned. Here you go: 1) There is a terribly designed trap door at the bottom left where you are supposed to a) clean your filter and b) drain your tub out if pump breaks or any other problem with water remaining in tub. Well, if the tub gets full of water and doesnt drain out, the tube doesnt work and you open the lint cleaner and water goes all over your floor. It is horrible. I really hate this washing machine. Now it is 2 years old and the WATER PUMP had to be changed out. OMG, what a disaster of an investment. Please listen to me: DO NOT WASTE YOUR MONEY ON THIS WASHING MACHINE.

In less than two years the compressor failed. Waited six weeks for parts for replacement. Refrig failed again a year later. Repaired again. Now everything defrosted again and refrig at 50 degrees. This happened a week ago for two days then started functioning again. Today got up to defrosted freezer and refrig warming. On my way to refrig shop�€�not for LG!

Por favor, no desperdicie su dinero en un refrigerador LG. Nuestro modelo de lado a lado número LSXS26366 duró casi 39 meses antes de que el compresor muriera. La persona que lo reparó dijo que si se arreglaba, sería una bomba de relojería. Por favor, huya.

A few months after purchase the filter compartment started to leak so we had water pooling on the top shelf. Got it repaired. Then the ice maker had a leak in the back so large sheets of ice would get stuck behind & prevent us from taking out the ice tray/compartment. Got it repaired. Then the filter compartment started leaking again. Got it repaired. And the biggest problem of all, the compressor died and it took a week to have it repaired. Lost a lot of food & homemade prepared meals in the freezer not to mention being a week without a fridge!!! Got it repaired. 5 days after the repair, the new compressor died again!!! The day after I went to Costco to restock the fridge & freezer!!! Im still waiting for the warranty people to call me to set up a service! I just might lose my mind! There is no way on earth a fridge costing nearly $3K should give this much trouble so early on in its life!

La lavadora LG WT7100C deja un residuo de jabón, pelusas, pelos, etc. en toda la ropa oscura lavada. Utilizo una cantidad de jabón líquido, de tercera marca, vuelvo a lavar sin jabón en ciclo rápido y puede salir la ropa limpia. Llamé a la compañía y enviaron a un reparador que ya había visto el mismo problema antes, sustituyó todas las placas, comprobó todos los accesorios, etc. y no hubo ninguna diferencia en la limpieza. ¡¡¡La lavadora tiene 15 meses y la tiraría si pudiera levantarla!!! Acabo de comprar una Samsung para otra casa que tengo y no tengo problemas con ella. Un placer usarla.

I bought my Fridge (French Door, Bottom Freezer) in June 2012. The Crisper cover is now broken in several places and I just paid $50+ to replace it! Very, very flimsy material! I wonder how long this one will last? I have a 27-year-old Kenmore Fridge, now in the basement, which is still in perfect condition physically and working great! Why cant they make appliances like that anymore?

Teníamos un frigorífico LG y un microondas sobre la cocina. Se rompían pequeñas cosas, trozos de plástico, soportes, etc., gran factor de molestia. También el congelador al máximo pero no baja de 20 grados (debería estar a cero). El panel encima de la puerta del microondas se rompió, no se pudo reajustar, se tuvo que sujetar con cinta adhesiva. Los soportes que sostienen los cajones para la fruta andamp; verduras se rompió, nos dieron un reemplazo, se rompió de nuevo. Todo esto fue en el primer año. Las cosas parecen baratas y poco fiables. Desechamos el microondas hace un año. Hoy, la gota que colmó el vaso del frigorífico. El fabricador de hielo automático, durante varias semanas, funcionaba, luego se paraba, luego volvía a arrancar, luego se paraba, luego volvía a arrancar... ¡y se volvió loco! No paraba de verter agua en la bandeja de hielo. Tuvimos que cortar el suministro de agua. Si no hubiéramos estado en casa en ese momento y nos hubiéramos dado cuenta, se nos habría inundado la cocina. Ya no puedo más. ¡Adiós LG!

LG Electric Range- LRE30453ST. After using the self-cleaning feature in the oven, I noticed the interior looked as if it had been chipped or scratched. I then found pieces of the enamel on the oven floor. I called LG to complain. They asked me to send them pictures of the oven. After emailing them the pictures, they came back, said that it was out of warranty and I did not purchase an extended warranty. Their conclusion was that the chipping was caused by owner neglect. I was fuming since I did not do anything to cause this. I only used the self-cleaner. I asked to speak to someone in a higher position and was told that they were the highest I could go. I preceded to inform them that I would not take that as an answer. I still have the pieces of enamel that came off. I told them that I would be contacting the Better Business Bureau and anyone else I knew to report this and they told me, to go ahead.Im stuck with an appliance that I wonder whether it is safe or not. I have a 10-year old stove whose oven looks 100 times better than this one. Unfortunately, I purchased a LG refrigerator and dish washer to match. I have been dissatisfied with dishwasher since day one, a hard pill to swallow.

Hace apenas 2 años y medio que tengo mi nueva lavadora y secadora, y ahora el tambor de la secadora está agrietado y hace ruido de golpeteo. Se nos acaba de acabar la garantía. He visto varias quejas relacionadas con esto. ¿Está haciendo algo LG al respecto? Yo había recomendado LG a mis amigos, pero voy a llamarlos y hacerles saber que no compren lavadoras y secadoras LG.

Compré una cocina LG modelo LSB5682 en diciembre de 2009 en The Brick con una garantía ampliada de 5 años. Dentro de ese período he tenido 5 llamadas de servicio - 4 de 5 llamadas de servicio han sido para el panel de control deja de funcionar. Trans Global viene y reemplaza el panel y estamos bien por un tiempo. Ha llegado un punto en el que el técnico viene y no toca la cocina, sólo pide la pieza. Trans Global sólo hace arreglos temporales en lugar de mirar lo que rompe el panel a menos que sepan algo que yo no, lo que me lleva a la política de limón. Sólo es válida durante los 3 primeros años. Si hubiera sabido esto después de la primera reparación, podría haber comprado una nueva gama con el dinero que he gastado en alimentar a mi familia en restaurantes cada vez que se rompe porque tengo que esperar la pieza de 3 a 4 semanas. Así que supongo que es otra solución temporal hasta que mi garantía se agote porque Trans Global no lo reemplazará. Pulgares abajo a The Brick que es Trans Global y LG por dejar que estas empresas den servicio a sus productos.

Bought a Kenmore elite French door refrig made by LG. It had 4 problems within 1 year. All problems are related to freezer fan. Error code ff. Sears covered the first 3 repairs with warranty and gave up on the 4th repair. We switched to another lg French door lfx31945st. About half month passing 2 years, it showed error code rf, refrig fan problem. Temp in refrig is not even. Some are frozen, other stuff are over 40f degree. I just ed called repair for $274 to cover under $500 repair cost for a year. Not fixed yet. Never buy lg again!!!

Updated on 08/10/2019: UPDATE 08/09/2019 update: For those of you keeping score this is repair attempt number five. We still do not have a working LG refrigerator. We purchased our LG refrigerator in August of 2017 for $3000, stop working on June 22, 2019. THIS UNIT IS NOT REPAIRABLE! This company can care less that we do not have a working refrigerator! This has put so much hardship on me and my family.POSTED 08/01/2019: I purchased an expensive (getting more costly but the day) LG refrigerator in August of 2017 that stopped working June 22. After four visits from the repair company (hired by LG because it is still under warranty) to fix, we DO NOT have a working LG refrigerator. The repair person flushed the tubing for hours on two occasions, and every replaceable part is now new. But the LG refrigerator still isnt cold. And I dont qualify for the lemon law? From just yesterday afternoon I am out another $100 worth of groceries that I bought 24 hours after the repair, to-date we have lo over $500 of food from spoiling.My daughters health has started to decline from eating canned microwave food. We have been very patient (see the timeline below). Now I am contacting a lawyer to understand my rights regarding the Lemon law. Find out about compensation for the decline in my daughters health due to the circumstances that LG has put us in. Lost wages (20 hours to-date) for having to take time off from work so a maintenance specialist can spend 3-4 hours trying to fix. At this point, I am convinced that there isnt a part in the world that can be replaced to make my LG refrigerator cold and working again. To conclude, LG has scheduled another repair (5th time for those of you keeping score). The earliest they can come is 8/9. They are going to try and flush the whole system for the 3rd time. If you have a story like this, please send me an email **.TIMELINE. Saturday 6/22/2019 - The LG refrigerator broke. Monday 6/24/2019 - We made our first service call to LG for a repair and scheduled for Wednesday, June 26. Wednesday 6/26/2019 - An automated message robot from LG called my phone rescheduling the repair for Friday, June 28. Friday 6/28/2019 - A LG hired tech shows up for 15 minutes says he needs to order replacement parts. Wednesday 7/10/2019 - LG hired tech shows up for 3 hours replaces compressor (asks us to give 48 hours). Friday 7/12/2019 - LG Refrigerator fails still not cooling. Sunday 7/14/2019 - Call made again on LG service order **.Wednesday 7/24/2019 - LG hired tech comes out replaces a small part and flushes system (again). Friday 7/26/2019 - Call made to LG service ticket number **. Wednesday 7/30/2019 - LG hired tech shows up replaces internal tubing that was leaking freon tech pushed dye through the system on the previous visit. Thursday 8/01/2019 - LG refrigerator still not cooling correctly lost $100 of groceries which included my families and me meals for today. Husband called for another repair. Fingers crossed that 8/09/2019 is still available.Original review: I purchased an expensive (getting more costly but the day) LG refrigerator in August of 2017 that stopped working June 22. After four visits from the repair company (hired by LG because it is still under warranty) to fix, we DO NOT have a working LG refrigerator. The repair person flushed the tubing for hours on two occasions, and every replaceable part is now new. But the LG refrigerator still isnt cold. And I dont qualify for the lemon law? From just yesterday afternoon I am out another $100 worth of groceries that I bought 24 hours after the repair, to-date we have lo over $500 of food from spoiling. My daughters health has started to decline from eating canned microwave food. We have been very patient (see the timeline below). Now I am contacting a lawyer to understand my rights regarding the Lemon law. Find out about compensation for the decline in my daughters health due to the circumstances that LG has put us in. Lost wages (20 hours to-date) for having to take time off from work so a maintenance specialist can spend 3-4 hours trying to fix. At this point, I am convinced that there isnt a part in the world that can be replaced to make my LG refrigerator cold and working again. To conclude, LG has scheduled another repair (5th time for those of you keeping score). The earliest they can come is 8/9. They are going to try and flush the whole system for the 3rd time. If you have a story like this, please send me an email **.TIMELINE. Saturday 6/22/2019 - The LG refrigerator broke. Monday 6/24/2019 - We made our first service call to LG for a repair and scheduled for Wednesday, June 26. Wednesday 6/26/2019 - An automated message robot from LG called my phone rescheduling the repair for Friday, June 28. Friday 6/28/2019 - A LG hired tech shows up for 15 minutes says he needs to order replacement parts. Wednesday 7/10/2019 - LG hired tech shows up for 3 hours replaces compressor (asks us to give 48 hours). Friday 7/12/2019 - LG Refrigerator fails still not cooling. Sunday 7/14/2019 - Call made again on LG service order **. Wednesday 7/24/2019 - LG hired tech comes out replaces a small part and flushes system (again). Friday 7/26/2019 - Call made to LG service ticket number **. Wednesday 7/30/2019 - LG hired tech shows up replaces internal tubing that was leaking freon tech pushed dye through the system on the previous visit. Thursday 8/01/2019 - LG refrigerator still not cooling correctly lost $100 of groceries which included my families and me meals for today. Husband called for another repair. Fingers crossed that 8/09/2019 is still available.

Después de que el congelador se rompiera, se diagnosticó una pequeña fuga que el técnico no pudo encontrar, y dijo que LG sustituiría el frigorífico por uno nuevo. Después de todo, sólo tiene 2 años. Aún así, 3 semanas más tarde, LG me dijo que llamara al técnico para pedirle un informe y averiguar qué está pasando.... Las llamadas prometidas nunca se devuelven. LG Lifes gruñón.

La lavadora LG empezó a hacer manchas de aceite en nuestra ropa. Aprendí de un amigo que es técnico a aplicar el líquido lavavajillas DAWN a las manchas y dejarlas en remojo. Después del lavado, si las manchas salen, es de la máquina. Tengo que limpiar mi máquina una vez al mes con un limpiador comercial que es caro de usar. El problema con la lavadora es que todos los ciclos, excepto el de toallas, artículos voluminosos y cargas grandes, no utilizan suficiente agua para sacar el jabón de la ropa. Los llamados modos de ahorro de agua son los causantes de las manchas. El servicio técnico de LG no ayuda. La bandeja de pelusas de la secadora LG compacta las pelusas, por lo que si no se limpia el interior del colector de pelusas, la bandeja no llega hasta el fondo. Tuve varias prendas que se rompieron por este motivo. No volveré a comprar otro electrodoméstico LG.

Mi hermoso revestimiento azul se ampolló después del primer ciclo de autolimpieza. Ya había pasado la garantía cuando tuve que realizar la limpieza. LG no pensó que nos debían nada porque ya había pasado la garantía. Cuando compro un horno espero que dure 10 años o más, no 1 ó 2. ¡¡¡Lo más decepcionante es que elegimos el modelo después de un cuidadoso análisis y basamos nuestra decisión en la alta opinión de CONSUMER REPORT!!! ¡¡¡¡QUE PEDAZO DE BASURA ES - LA PARTE SUPERIOR BAJO LOS QUEMADORES NO ES NI SIQUIERA DE CERÁMICA - ES UNA PINTURA NEGRA!!!! ¡¡¡¡Se rayó después de una ligera limpieza con un SOS PAD!!!! NO SE ACERQUEN A LG - MAL PRODUCTO, SIN SOPORTE AL CLIENTE.

My experience was pleasant and effortless. It had an ice-making machine in the door and kept my food cold correctly. My food was never too warm. It worked and kept my food cold, its pretty simple. I would include more space, especially for bigger freezer storage. If it had room for bigger items that would be an improvement as well. It was included with the house we lived at. It met our initial expectations. Since I got it for free my expectations were pretty low. Its a refrigerator, if it keeps my food cold and works properly, Im happy.

I purchased an LG Refrigerator LFX25961AL back in August of 2010. The refrigerator just stopped working on October 26th, 2013. The light remained on inside of the refrigerator and it failed to cool the food inside. I also noticed that the refrigerator was running much louder than usual. The ice inside of the ice maker began to melt and later that evening, the refrigerator had completely stopped working. All the items that I had inside the refrigerator and freezer have spoiled. I called the company concerning the warranty that I purchased along with the refrigerator and they told me that they could come out on Tuesday with no guarantee of the repairs being covered under the warranty. I have a refrigerator full of spoiled food and I am quite upset. Ive only had the product for three years. When you pay thousands of dollars for a product is this acceptable? I understand that things happen but this product should be fine for at least five years. I find this unacceptable. I began to search the internet for answers and I see that many of the customers who bought this product are having the same problem. I wish I could return this faulty product. I will never purchase anything from LG again. Buyers Beware.

After one half hour on the phone with LG customer service, I left so mad I would never buy an LG product and will do anything I can to discourage anyone I know from buying one. My two thousand dollar refrigerator did not have one (the owners manual clearly states one should come with unit). But after spending more than a half hour with their customer service I still have no plug, and now can look forward to wasting even more time with Home Depot, trying to get something that should have come with the unit. If LG cant handle a problem over a 50 cent plug, think how they will react to a real problem. I owned retail stores before retiring, and would have fired any employee that handled a problem like this.

It is a normal refreshing with the freezer on the top and the cold ones on the bottom. It has lot of storage in the door. Keep the temp well. It is opens on the top and on the bottom. I would love to have more room. Things dont fit in there correctly and lots of smack not being used. I would like to have a way to take out all the shelves so that cleaning is easier. But I know they last a long time and they do not break a lot. I looked at Whirlpool for the same resonance I would like to look at Wolf because I would like to be a huge set up.

Bought the one Kelly Ripa advertised - should have known better - absolute pile of crap. The most expensive in the store at the time. Two years old and I am on the second control board. But that repair failed and after 9 weeks without a fridge I am now FURIOUS! I get back from a weekend away and find that now the freezer has failed and my floor is flooded and all my food ruined. The repair guy is on his way. But last time it took two months for the board to arrive. If it is anything else that needs replacing then that is another two months... absolutely PATHETIC PRODUCT AND PATHETIC BACK UP. As you can tell... I am extremely unhappy and frustrated about this disaster of a product. Yes, and it looks terrible also. The stainless steel is all marked with drips that will never come off.

La lavadora (modelo WT1201C) sólo utilizaba una cantidad de agua suficiente para limpiar cuando estaba ajustada en voluminoso, e incluso entonces la lavadora sin agitador desequilibraba la ropa. Esto provocaba que la lavadora se volviera a llenar en un intento de equilibrar la carga, lo que desequilibraba la ropa, y este ciclo se repetía TODO EL DÍA. Ponía la ropa antes del trabajo a las 6 de la mañana y cuando llegaba a casa a las 3 de la tarde la lavadora seguía llenando y centrifugando, llenando y centrifugando. Estaba tan frustrada cuando LG me dijo que era debido a las regulaciones del gobierno y que todas las lavadoras hacían esto, que finalmente me rendí y compré una Speed Queen que funciona INCREIBLEMENTE bien.

I have had this washing machine 3 years now. We have two kids so we do a load a day. The machine washes satisfactorily. But then again, most washing machines do. What I would like to caution you against are the high cost of spare parts you WILL NEED as well as the complexity of repairing this machine. When I finally bought this machine, I had read a few reviews about how the rubber gasket inside the door started to smell badly after 6 months or so. I was so enticed by the steam part of the deal that I overlooked this point. Sure enough this Tromm washer has a huge rubber gasket inside the door. This part is very hard to clean as it has a concealed ledge inside. IT WILL START SMELLING after a few months of use no matter how much you clean the tub with bleach or how many times you clean the gasket. Your clothes will smell rotten after a wash. And when they dry they smell musty. This part which costs $130 can be changed by an appliance repair service. It is very hard to do it yourself because the machine has to be opened. Total cost for replacing the gasket is $253. Next... the drain pump will break also. Give it a couple of years or so. The drain pump costs $60 to replace and with the service call that comes to another $210 total. I was amazed the work that was needed to change this pump. First of all, the pump is located in the worst possible place, and the Tromm needs to be opened in multiple places to access this pump. The job took 45 minutes to replace the pump.I am now looking into a Whirlpool clothes washer and after investigating the same parts it seems they are much cheaper and much easier to change if the machine needs to be repaired. I for one will not be buying another LG steam washer.

I purchased the Wave Force True Balance LG washer in March 2013. Thirteen months later it stopped working and needed a clutch and motor, a repair fiasco that took over three weeks. It has consistently displayed the uneven load sign, adding water and taking an eternity to finish while I stand there rebalancing the load. Today a 50 minute cycle took three hours. I have called LG many times with no resolution to the problem. This machine has big issues. I will never buy an LG product again, and next time this machine breaks, and it will, it goes out in the trash. LGs website and customer service department is sadly lacking.

Model LFX31925ST - Purchased this refrigerator Sept. 2011. Very disappointed and thank the lord I purchased the extended warranty. While under regular warranty the electronic face panel had to be replaced. From then on it has been downhill. Today May 1st 2014 we were told that the 5th fan must be replaced in the unit again. In 2013 from July to October we had parts replaced. Every time it was something else that needed replaced. They even took out the freon and replaced electrical parts - that visit was 2 hours. We went for months without the freezer and ice. Would never buy an LG product again.

Tambor de secadora de acero inoxidable de 2018 agrietado. Compramos un juego después de leer que los tambores han sido mejorados y no tienen los mismos problemas que antes. Después de usar ligeramente nuestra secadora que costó 999,99 más impuestos está agrietada. No hay más secadora. ¿Cómo es posible que esto siga ocurriendo con máquinas tan caras?

La nevera de acero inoxidable tiene rayas horizontales permanentes después de 6 semanas de uso. No hay niños, ni visitas, sólo nosotros dos. Después de múltiples llamadas no podemos recibir ayuda. Nadie viene a evaluar el problema. Su consejo... comprar nuevas puertas y pagar también la llamada de servicio. No volveremos a comprar un electrodoméstico en una gran tienda, en este caso fue Best Buy. No compramos la cobertura extra y no creemos que debamos hacerlo.

My LG refrigerator LRFC 25750ST - The door latch at the top is connected by a very thin black plastic. It broke in both doors, and the doors do not remain closed properly. I called their 1888 542 2623 customer service for LG in Canada. I was on hold for 40 minutes and no result. I called direct new number 647-253-6300. I got reception first time. She said she will connect to some higher-up in customer service. Same recording - no one picked up. Funny thing, when I called them again, it would go to the recording again. Their product and service are both horrible. I would not buy LG again.

Within months of buying our LG refrigerator, the fake stainless steel finish started coming off the handles. Now the handles looked worn and shabby. I called a repairman and had them replaced with new handles. These lasted just about a year, and then the fake stainless finish started coming off again. They look terrible ...scratchy, peeling, shabby ... just makes the refrigerator look awful. Same thing is happening to the outside covering on the door ice dispenser. Not only that, the ice maker will suddenly stop producing ice. Then we just have to wait until it decides to start working again. Sometimes its a few days ...other times a week or two. I hate this refrigerator and will not ever buy LG again. We are in the process of replacing this refrigerator. While looking around, I see LG still has not upgraded their handles to real stainless steel. (At least, they should offer an upgrade, or free replacements.) The handles cost almost $200 each with tax. You will be sad and embarrassed by how this looks in your kitchen within a few months.

We purchased our LG side by side refrigerator in September 2007. We have experienced problems with the ice maker which finally had to be replaced. Problems with the compressor and the controls on the front panel will freeze up and the only way to reset them is to pull the refrigerator out and unplug it. Sometimes this works sometimes it doesnt. It has always been loud but now it is unbearably loud. Visitors ask us What is making so much noise in your house? and we make sure they know it is our lousy LG refrigerator. Bottom line - DONT WASTE YOUR MONEY ON LG.

Consiguió el conjunto como regalo del cuñado después de la ayuda de la esposa durante la muerte de su esposa. La lavadora ha funcionado bien desde 2008. La secadora la hemos revisado varias veces, siempre dice que las rejillas de ventilación necesitan limpieza. Ahora que he leído los comentarios de cómo tener que hacer exactamente lo que tenemos que hacer es secar 4-5 veces, estoy convencido de que no hay necesidad de gastar dinero en este producto de alto precio. Compraré una secadora decente... Antes una lavadora-secadora duraba 20-25 años. ¡Qué vergüenza de LG! Nunca más.

Purchased an LG refrigerator appx 4 years ago. Stopped working, not cooking. Called numerous repair providers to see if they can fix. Nobody I can find would look at LG product. Called LG directly to see if they can find someone that I can call. Ended up purchasing an out of warranty contract through LG called Assurant. For 2 months now I have had a non-working refrigerator. I have had numerous providers get scheduled to come to my home only for them to not show leaving me having to keep calling Assurant. I was advised by Assurant that it is from LG that they get the list of service providers so they have no way of knowing anything about them except the location to my home.Finally 2 months later and 3 service providers I was informed that my refrigerator was going to cost too much for LG to repair and they would total it out. The coolant system was shot along with the compressor. When you call to check the status of getting this taken care of I am told that they do not have anyone certified to fix the coolant system. But I was granted permission to find my own service provider to come out and fix it but the catch... not only would I have to pay out of pocket, while the provider was at my home I had to call Assurant and have the provider speak to them in order for them to reimburse me for services. I said that was unacceptable. A supervisor informed me that since the refrigerator is less than 7 years old and its the sealant system, LG would be responsible for replacing it.Again, I get on the phone with LG to file a claim for a defected item. After 4 days of not hearing anything I called today Only to be told by 2 supervisors that they cant do anything. I was given the option to pay out of pocket and get reimbursed but they denied my claim to have it replaced. Didnt matter what I said, the customer service at LG has the most disrespectful people.I am not in a position to pay $1200 out of pocket to try and get reimbursed and all they can say was, I cant help you. They do not want to acknowledge the fact that their product is defected and the sealant/coolant system is not working. They can provide names to me but wont pay for it because under my contract that they sold me, nobody is certified to do the work. So how am I supposed to have this fixed?? I have 3 kids and my husband needs to keep his medication refrigerated.So for 2 months after purchasing a contract, I have been keeping food cold in a cooler with ice. Totally unacceptable. All LG can say is sorry I do apologize . After just speaking to one of ten supervisors at LG, and stating that I will be contacting the better business bureau and consumer affairs she said, Go ahead, do what you want. Like I need her permission? No I need them to stand behind their product which they do not. So now I am told I can cancel my contract in writing and since they cant help me, they will refund all of $100 of the amount I paid. Still leaves me with no refrigerator and nobody at LG willing or able to look at something that is defected unless I choose to pay out of pocket. Absolutely absurd. This company is the worst. I am so sorry I ever purchased a product from them and whats even worse is the horrible customer service.

I had the LG Refrigerator for little over 4 years. Replaced the compressor twice and paid $250 on both occasions. One was 2 years ago and just had my compressor replaced yesterday. The LG customer service is very unpleasant. They put me on hold over 11 minutes and hung up on me. So, I had to call in again, the rep. didnt seem like she wanted to be there and just wanted to collect a paycheck. My wife and I invested $5k in the refrigerator, washer and dryer. We will never again purchase their products. I am going back to GE.

I bought my LG refrigerator in December of 2016 and it�€�s only October of 2018 less than 2 years and the front of my refrigerator is leaking an acid type of stuff and all LG said was that I needed to pay for it out of my pocket because they only give a 1 year warranty. I told them if it was from wear and tear I could see that but this could be VERY HARMFUL to have an acid type of substance coming out of my refrigerator. So I would not under any circumstances buy this product. Model LSXS26366S / 02.

LG he washer do not clean clothes. The design is faulty - and now after I have tried to work with this machine, I give up and learn that everyone is complaining about the lack of water that is used.

My husband bought this horrible piece of crap without me. We had it a couple of months when it started to fail. Getting stuck on spin cycle and the clothes were SOAKED. Tech came in and said we have to put it on BULK (never had this problem with other machines). So, he cleared it, and worked on the drain motor. A couple months later (while using bulk setting), the machine did the same thing. In the year and a half since we bought it, it had done this about 25 times. Second time we had a tech come out... tried to tell us the same thing. This item is faulty. Just found out a friend with a front load LG is having the same issue. Never buying an LG again.

We purchased this LG refrigerator (LFXC24726D $3,022.99) from HDP in 2016 and have had the compressor to go out in Sept. 28, 2018. We lost all of our food, which they did not replace. This just happened to occur a year after the loss of my husband. This added to the agony of lifes challenges. Now less than 3 months later the freezer goes out. This is now the food in the freezer lost. LG initially said there would not be a charge for the repair. The technician arrives and tells me that there is a charge because this is a different issue not related to the compressor. On December 26, 2018 (my birthday) I called LG and was on hold for an extreme amount of time, only to get transferred again to speak to supervisor Sharon to tell me that there will be a charge; but as a courtesy they will give me a one time credit for the loss of my food in the amount of $125.00. ARE YOU KIDDING ME!! $125.00 FOR WHAT HOUSEHOLD IS THIS!!! We lost all of our food in September 2018 and then on December 24, 2018 we lost all of the food in the freezer! I explained the age of this refrigerator to the LG representative Sharon, the issues and all the loss incurred. She proceeded to tell me that there is no one else I can speak to (before I could even ask) and that I would have to pay the service fee. LG SUCKSSSSSS!!! After all of the food we have lost at Christmas!! I am so sorry to have ever purchased this refrigerator. I am even more regretful to have any LG products in our home at this low grade of customer service. I am no longer an LG supporter and advise anyone who is spending their hard earned dollars to spend it where it will not be wasted like this because this just is not right. I AM SO UNHAPPY WITH LG!! They could have easily diffused this situation by not charging me the service fee; how awful and unprofessional!!

Compré una lavadora LG apilable en junio de 2013 y murió en enero de 2018. Se rompió la tornillería que sujetaba el tambor y el coste estimado de la reparación era de 600 dólares. Como una máquina nueva tenía un precio de 825 dólares, no valía la pena. El departamento de atención al cliente fue muy grosero y no ayudó en absoluto.

2015 LG french door refrigerator Model: LMXS307465 - Purchased December 2015, so just over 2 years old. Suddenly not cooling adequately and had ice building up. After defrosting and cleaning, would not cool to safe food storage temperatures. Several phone calls to LG for phone diagnostics were no help. Finally said it needed a service call and gave me numbers for 3 different service companies. Either they didnt come to my town or didnt work on LG. Finally found somebody to come on my own. Now awaiting a new control board. Called LG back to find out that part was only covered for a year under my warranty. That was an expensive fridge with a lousy warranty. I suspect Im not the only customer with this issue.

Purchased an expensive french door refrigerator in 2015. In 2016 the motherboard went out and we were out of a refrigerator for 2 weeks. Was advised to purchase the extended warranty to lower the repair cost (to $300). Now, in 2017, the compressor is out and we are again without a fridge for a week and lost all our food. The kicker? The compressor is under a 10 year warranty but only for the $160 part. LG is still charging me $400 for labor. Its their flat fee for warranty work, regardless of how long it takes. They overcharge for the labor to cover the cost of all the parts they have to replace.This fridge has cost me ~$1,000 is service and lost food and its only 3 years old. Spoke with supervisor Donald and he was rude, interrupted me constantly, and flatly refused to provide any customer to lower the labor charge since Ive had so many problems with this fridge. He told me to call other techs and see what they would charge--I have. No one else will work on LG fridge compressors because they fail too often. Im filing a complaint with the Better Business Bureau and sending a letter to the corporate office. I encourage everyone here who is a victim of LG to do the same. There needs to be a class action lawsuit against LG. PO box 240007. Huntsville AL 35813.

LG LMX225964 French Door refrigerator - I wish I could rate this product as a minus 100. I have never made a worse appliance purchase and will NEVER buy LG again. This French door refrigerator is less than 6 years old (purchased from BrandsMart) and for the last 1 1/2 years Ive received Error IF every couple of months. This means the ice maker fan is frozen (AGAIN) and I have to remove all food from the refrigerator and freezer, put it in the garage refrigerator, and thaw out the unit. Although this process is reminiscent of an older, simpler time it is more than aggravating. I would replace the ice fan assembly but that part is no longer available and there is no replacement part (so much for making repair parts available for 7 years). LG lost a large class action lawsuit on a number of models having a similar problem, but alas my model was not included. (The law firm that handled that case is Callahan, Thompson, Sherman Caudill LLP, http://ctsclaw.com.) This may be the weekend I finally test-drive the sledgehammer on this poor excuse of a refrigerator.

14-month-old drain hose ruptured, service call repair at my costs. A year later drain pump burned out and ruined many clothes as they mildewed and that smell does not come out. Now another year later, washer just continues to fill with water, tried to turn power off with power button but power would just keep turning itself back on, even with power secured water kept coming. Had to shut off water supply, costing more than this washer is worth. Could have bought cheap washer for the cost of repairs and been ahead. Washer not worth the money or cost of repairs with continual breakdowns. You are welcome to contact me. Thank you.

En el verano de 2009, mi mujer y yo compramos una cocina nueva con todos los electrodomésticos LG de acero inoxidable. Desde entonces, hemos tenido problemas con dos de los cuatro electrodomésticos. Pronto descubrimos que los mandos de control de la nueva cocina LG LRG30357ST estaban dañados debido a un mal diseño. Los mandos de acero inoxidable de gran tamaño eran un punto de venta para nosotros, ya que tenían un aspecto comercial agradable y resistente. Pero las piezas de conexión de plástico están agrietadas y encajan muy mal. Después de un año y medio, el microondas LG LMVM2085ST dejó de funcionar tras un breve periodo de funcionamiento errático. Un operador de asistencia al cliente nos dijo por teléfono que la garantía de un año había expirado. Y que el coste de las reparaciones lo tendríamos que pagar nosotros. Llamé al taller local con el número que me habían dado. Teníamos que quitar el microondas de 70 libras de encima de la cocina y colocarlo en la mesa antes de que llegara el técnico. El técnico vino a la casa e hizo las reparaciones. Pero luego, me dejó que lo reinstalara yo mismo. Unos seis meses después, ocurrió lo mismo. Ahora sólo funcionan las luces y el ventilador para servir de campana extractora glorificada. Mi mujer y yo estamos muy disgustados con esto. Teníamos muchas ganas de estar contentos y orgullosos de nuestra nueva cocina, pero la decepción ha ensuciado la experiencia.

Compramos nuestro frigorífico de puerta francesa en septiembre de 2018. ¡Desde entonces hemos tenido un técnico que vino a nuestra casa porque dejó de enfriar y congelar y dijo que estaba sucio por debajo y sólo tenía 6 meses! En el momento en que vino, que fue 3 semanas más tarde, comenzó a funcionar de nuevo. Lo desenchufó y lo limpió y le hizo algunas cosas. Desde entonces hemos estado limpiando y cambiando los filtros cada 3 meses y todavía se ha apagado 2 veces más. Ahora tengo una llamada a ellos de nuevo y van a venir el 18 de agosto y LG me dio un número de referencia para que no me cobre porque ahora está fuera de garantía como dicen. Me dijeron que llamara a ese número y todos los cargos serán cubiertos. Me he gastado más de 3.000 dólares en este frigorífico y es una basura. ¡Sin mencionar toda la comida que hemos perdido cada vez que deja de congelar y enfriar! ¡Por favor, ayúdenos! ¡Esto es simplemente horrible! Diane **

We purchased an open box LG washing machine from Best Buy; first they changed the delivery date without notice; fast forward five months, this washing machine flooded our brand new house THREE TIMES. LG sent a technician out one week later because they only have limited amount of service for this area; the technician couldnt find the problem and after the third visit, and us videotaping the washing machine during the wash to see where the water was coming from, the technician said it was fixed. Well, we requested him to stay and watch and finally, he see the problem that LG never heard of. After one month, LG finally decide to issue a request to Best Buy to issue a refund since the washing machine was under warranty. After I go to Best Buy, I am told that their store policy is not to issue a credit back to the credit card, but to issue a store credit. In other words, they force you to purchase something from their store rather than shop at a store that has a better return policy. Warning: Dont EVER purchase a major item from Best Buy.

¡¡Platos sucios!! Esto es lo que he estado tratando desde que compré mi nuevo lavavajillas LG de gama alta. Era el lavavajillas LG más caro del mercado. ¡¡Compré la cocina llena de productos LG que eran productos de alto precio para conseguir lo mejor!! Sin embargo, no es así. Hay un residuo que se asienta en la parte inferior que incluso está presente después de que corrió el lavavajillas vacío con un agente de limpieza del lavavajillas. El agua también se asienta en el fondo. He contactado con LG dos veces y he pasado aproximadamente una hora al teléfono con un técnico. Sigue sin limpiar correctamente. LG se niega a cubrir el coste del envío de un técnico a mi casa. No habrá más productos LG en mi casa. LG no cuida a sus clientes.

Denuncié el continuo mal funcionamiento de los lavavajillas LG al lugar de compra (Home Depot, Cheltenham Square; Montgomery County, Pennsylvania) Se contactó con electrodomésticos LG y se intentó reparar tres veces, incluyendo una visita de evaluación. El departamento de reparación de electrodomésticos de Sears llamó pero no pudo ayudarnos. Este lavavajillas es defectuoso y necesitamos un nuevo lavavajillas de reemplazo. El equipo que funciona mal, de un precio aproximado de 600,00 dólares, simplemente funcionó mal y se intentó repararlo sin éxito en cinco ocasiones distintas.

The compressor went out on this top end refrigerator (lglmxs 30776s/01, on sale for just under $2700 ) at 2 years and 2 months-the parts were under warranty. It took 6 weeks and 2 days to get it fixed, and many, many phone calls to LG! Their consumer service twice referred me to repair companies that could not come through (you had to use their referrals under warranty), and when they couldnt get the job done, you had to wait another 5 business days to let them respond, then you had to wait another few days for them to find a location of another repair shop. This was getting old so I got Home Depot (where I bought it)) involved to put pressure on them. Finally LG let me find my own repair shop and it was fixed! OVER 6 WEEKS LATER-a near $2700, 2 year old refrigerator, by the way the labor was $700. NEVER another LG product for me!!!

This is the worst refrigerator I have ever had. Customer service is also awful. I would have given this product zero stars if possible. After owning this refrigerator 7 months the ice maker in the top froze and was leaking water. The water was leaking on the floor and also into the bottom freezer. LG solution was to send someone to repair it. So we have had the same problem and it has been repaired at least 8 times. The last technician told me to disconnect the top ice maker when I told him I can�€�t even put new floor in my kitchen because my floor will be ruined by this refrigerator. Worst refrigerator and customer service ever. I will NEVER purchase an LG product again. This is a very common problem with this refrigerator. The model is LFXS29626W.

Updated on 4/13/2021: After 4 weeks LG sent a repairman for my refrigerator that wasnt working. He said the relay switch was bad and would order the part and return the next day. He never returned. He also said not to run the refrigerator. It was a fire hazard. I contacted consumer affairs and received a can message from lg stating they were returning the unit and send phone number name and claim # which I did. I am now using the refrigerator for a cooler I get ice every day to keep things cold. This is completely unacceptable. How would you like to be without a refrigerator for a week. I purchased this refrigerator in November.Original review: I purchased my refrigerator 11/20. The freezer works but refrigerator doesnt. Currently 60 degrees. I have contacted customer service three times and have yet to see or hear from a technician. Reference **

La ventana del horno se rompió en el primer uso de autolimpieza. Como el horno es nuevo, esto es malo en sí mismo. Peligroso. El técnico aún no ha venido. Publicaremos una actualización. El técnico nos advirtió que, aunque estamos en período de garantía, si ignoramos los mensajes de error o usamos mal el horno, podemos ser responsables del coste de una nueva puerta. ¿Qué? ¿Están enviando hornos tan peligrosos que tienes que estar acreditado para usarlos?

Our LG bottom freezers ice machine works sporadically. It was not cooling properly, so we called our extended warranty representative. A technician was sent. He said he couldnt fix it, left and we heard nothing from him or the company. We called the warranty company again and they apologized, sent another companys technician, said he found what was wrong but had to order parts. This means we had up to a week to receive the part. In the meantime, we had to throw away all the food in the fridge and freezer. We were partially reimbursed for food loss (around $300.00 for food). It hardly covers the food replacement plus the times we had to eat out as a family because we had no place for perishable items.The parts finally arrived (motherboard and defroster). There was an error made in the part ordered and we were told that they would have to order the correct one (it was part of the defroster system). I was told that in the meantime, we should turn the unit off at night and turn it back on in the morning until the part arrived. YOURE KIDDING ME! I said. He was very serious. This technician was abrasive and spent more time defending himself, and had little empathy for our circumstance. It was especially frustrating for me because I had to stay behind to wait for the technician while my family left for a 2-day family trip.The part arrived and it was installed. Within a week, the fridge would not cool again and the ice maker stopped working. We had to schedule another technician to come look at it. It took several days. The food went bad and we had to get rid of everything once more (and more eating out!). The next technician, different company, looked at it and said the compressor was broken and that we had a freon leak. Said he couldnt do much because an LG technician had to look at it to verify, plus he did not have the parts and may have to be ordered. This means that the LG technician may show up, check to see what is wrong and THEN order more parts. Im looking at another two weeks before anything happens.All this has happened over the last month and a half (since early May). The fridge is only 1.5 years old. Weve been talking to the service company all this time and they keep saying they are sorry, but they have to go through their procedures. They cant seem to realize how uncomfortable it is as a family to go without a refrigerator. I called LG and they asked me to have the warranty company call them so they can find a resolution. Im so sure. How am I supposed to get them to call? I have not called the store where I bought it from - Hope Depot. Maybe I should and start looking at a small claims court. Ive never done it though.All I can say is that the product is inferior and customer service has been unsympathetic and incapable of fixing our refrigerator. Theyve probably spent more money sending us technicians and probably should have replaced from the start. Needless to say, we are very unhappy at this point.

Tengo una lavadora y secadora de 3 años, que no es más que pura basura. Afortunadamente, tengo la garantía de 5 años bumper to bumper. He sustituido el tambor de la secadora 3 veces (se ha roto dos veces), y van a venir de nuevo para intentar corregir el problema de calentamiento. Tarda más de 90 minutos en secar una carga normal. En cuanto se acabe la garantía, vamos a comprar Maytag.

I will never purchase another LG product, they are inferior, and the manufacturer doesnt stand behind their product at all! We purchased a French door refrigerator and electric range 4 years ago and we have had nothing but problems. The refrigerator light malfunctioned while still under warranty and could have burnt our house down. Luckily, we were in town and I caught it just as the light cover had melted and warmed up everything in our fridge. The cabinet above the fridge was so hot, we could have cooked eggs in it. The ice maker has always had issues, and the fridge has intermittently frozen our vegetables at will. The manufacturer did replace the light fixture as this was a well-documented problem and I found hundreds of others online with the same melting problem including a few that actually did encounter a fire. The electric oven we purchased has had issues almost from the time the 1-year warranty was up. At times, weve had one or two burners that wouldnt work, and most recently, the start button on the oven doesnt work. We had this repaired a month ago, only to have the same problem the day before Christmas. In calling the repairman back, it will cost us another $400 after the $80 last month to repair this relatively new oven. We arent willing to dump another $400 into this piece of junk, as we have no confidence that it wont go out again soon. What ever happened to quality? LG stinks, and I tell everyone I know not to buy from them!

Purchased a new LG, LFX31925ST on 4/08/2014, delivered 4/28/2014; ongoing problems with ice maker. When we called, we had to push buttons on ice maker to reset. It would work for a short time, called back, we had to push buttons to reset. This was extremely difficult as we both have arthritis. Finally on May 2015, they did extend warranty as it was on-going. A new ice maker installed. Lasted approx 3 mos. Called back, offered to send repair but at our expense. $3200 for a new refrigerator for our new home. Ridiculous!!! There has to be a recall on this appliance. We will NEVER purchase LG again!!

La secadora es eficiente, sin embargo, el filtro del cargador frontal que se encuentra en el interior de la puerta, requiere un control constante para evitar desgarros y desmembramiento del sello de fieltro. Esto impide que la secadora sea más eficiente o que se seque la ropa de manera oportuna y eficaz. Hemos notado que cuando intentamos arreglar el fieltro, y se logra un sellado adecuado dentro de la secadora, la ropa se seca más rápido y de manera más completa.

It is attractive, efficient and easy to get things in and out of. Very functional in the inside as we have a side by side with a bottom freezer section. Both top and bottom sections keep food items at temperature settings. We have had many compliments from friends and family on the unit.

Ya he visto cientos, si no miles, de fotos en Internet de mi problema similar con este producto. El panel de control NO está sellado correctamente, por lo que el vapor se filtra por la parte superior y ha entrado en el fino plástico que recubre el panel de control y ha creado pequeñas pero evidentes grietas. Esto no ocurriría si la puerta y el panel estuvieran sellados herméticamente, pero no lo están. Es un plástico que se encuentra con un borde. Por lo tanto, el vapor entra en la creación de calor y la presión y el agrietamiento de la pantalla, así como permitir que la humedad en el panel eléctrico.** Aquí hay un enlace a un video que muestra el problema. Este es un defecto de diseño. También es un peligro ya que el vapor de agua se filtra en el panel. Mi lavavajillas tampoco es muy antiguo. No recomiendo este producto ya que el defecto de diseño no sólo NO se ha solucionado, sino que no ha sido abordado por LG a pesar de los numerosos informes en la web. Es una vergüenza que LG permita que un defecto continúe cada año en este modelo.

December 2008 we bought the pair of LG front load washer/dryer model of washer WM1333HW at Corbeil Electro. Weve made several complaints to LG about the problems with both machines in summer 2013. They send the Oxebo service company to repair both. For the washer they had to come 3 times, drain was not fixed properly and machine was doing awful lots of noise. They did came to fix the drain (after it had ruined my wood floor, without no compensation) but they never fixed the noise, they said it was normal even though it wasnt doing so much noise before.During the autumn 2014, the noise was getting more and more intense and was literally eating and ripping the clothes (the babys clothes were disappearing or getting ripped and the leftovers were found through the drain at each wash). I then did another service call on February 24, 2015 to LG, they said I would have to pay a fix price for each problem (about 200$ per problem for the noise, the eating of clothes and the drain). I decide to do nothing thinking it was too expensive.In April 2015, now the washer is no longer working, pieces were coming out of the drain, I called LG service again, but this time they said they wouldnt repair the machine at a fixed price. I had to call Oxebo service company myself and pay for time and material. When I asked why they wouldnt do the repair because I called a month before, they said the rules have been changed for this machine. I asked what this meant and the lady answered that for this serial number they wouldnt do the repair... I then asked to speak with a manager and the lady said he would call back in 48 hours, but after 2 weeks he never did.My thinking is that they know the washer had a problem to begin with, the company that repaired it did not repaired properly and the machine is broken and no one at LG wants to take responsibility for it. I dont mind paying for the repair, but they should at least offer to repair it since they know it wasnt repair properly a year ago.

My LG refrigerator was purchased in 2015 and stopped cooling in the end of May. I have a home warranty service. Hence, I called them to come check out. They evaluated the unit and concluded it was a very common cooling issue with LG refrigerators. They ordered the parts from LG as the refrigerator is still under warranty. It�€�s been almost one months since the parts were ordered. Yet we still haven�€�t heard back from LG the estimated arrival time of parts. The LG�€�s response was the parts were out of stock. It�€�s been extremely frustrating experience with LG. If there is an option not to give any star, LG deserves 0!!!!

I�€�m really shocked at the lack of customer service that I have received from LG. I placed my order a month ago and I have made 4 calls to LG plus 3 calls to XPO and it�€�s obvious that no one cares whether I receive my order or not. When a customer places an order why is it my responsibility to ensure I get my order? It should be your responsibility to ensure the customer gets their order once you accept payment. I own an LG refrigerator, LG over the stove microwave, LG range and LG television. I was planning purchasing an LG dishwasher but I�€�m probably going to switch brands at this point.

Compramos una lavadora de carga frontal LG en abril. La manguera de desagüe se dobló en agosto, por lo que la lavadora no desaguaba. Llamamos al servicio de atención al cliente de LG el 23 de agosto para que nos cambiaran la manguera de desagüe. Doce llamadas y 3 meses después, todavía no se ha sustituido. Me dan largas con cada llamada. Por favor, si valora su cordura, no compre una lavadora LG.

Bought the LG French Door refrigerator in July 2013 after researching and review customer reviews. Last week, we noticed the bottom freezer was working and the food was thawing. The next day, we called a local repair company to come take a look at the refrigerator who came over a day later. At that point, the freezer was not working and the refrigerator was barely cool. All the food stored in both sections had to be thrown away. We were told it was the compressor and immediately called LG helpline. We were advised that LG would replace the compressor but we would have to pay the service charge. The LG representatives tried to make an appointment but got errors. They gave us 3 service companies to call and make an appointment to repair our refrigerator. None of the 3 will come to our area (we are outside of Las Vegas, NV). The only exception was 1 company but we would have to pay travel time back and forth. This would amount to around 900.00 which included parts. We declined their offer. It is totally unacceptable that a refrigerator that we paid around 2200.00 is now unusable. We now have to buy another refrigerator, wait at least a week for delivery while in the mean time use a cooler filled with ice to keep essential cold and usable.

I purchase the LG High-Efficiency washer and Electric dryer in 2011. For the past several years the bleach dispenser has become increasingly rusted, and now it is to the point where the clothes washed when the bleach dispenser is used are coming out with rust stains. I thought it might help if I left the washer top open after each wash to allow it to dry out, but this has not helped, and the top is becoming so rusted it will soon be unusable. The dryer no longer completes a full cycle on most of the settings - it will begin and then shut down within a few minutes. I am very disappointed in this product and will not purchase another LG set again.

Nuestra nevera LG aquí en Florida, ha necesitado 2 compresores. El compresor que reemplazaron dejó de funcionar 18 meses después. Ahora tengo que pagar de mi bolsillo y perder los comestibles para la semana durante esta pamdemia. La nevera fue comprada en 2015. En 2017 se sustituyó el compresor. El 9,23,18 se rompió el mismo compresor sustituido. Ahora de nuevo el 4,22,20 y el compresor está outbagain. Llamé a LG y me dieron números para llamar por mi cuenta. Como ahora estoy fuera de garantía. Esto es totalmente inaceptable y puedo ver por qué hay una demanda colectiva contra esta empresa. Voy a publicar en todas las redes sociales cómo LG maneja a sus clientes en un artículo que saben que es defectuoso. Espero que pueda disuadir a otros de comprar el refrigerador LG.

Dont buy this thing. LGs warranty is a joke and Costco wont let you return after 90 days. I have been trying for 3 weeks to get my 3.5 year old LG refrigerator fixed under warranty, no one will touch the thing. 3 weeks without a refrigerator and all LG does is give me phone numbers for authorized repair places that dont answer or refuse to work on LGs anymore. Their fancy compressors are failing and there are class action lawsuits working through the courts. Stay far away!

Hundreds of thousands of these machines were recalled for going out of balance however mine was not the correct serial number even though it had the same problem. LG was useless at helping and none of the local service repair people would even touch an LG appliance unless they sold it themselves and even then they preferred not to work on them. I had to throw the washer away even though it was less than two years old (it started going uneven after 14 months so my one year warranty was no good). Never buy an LG anything.

Compré un frigorífico LG. Ahora tiene 5 años. Dejó de funcionar. Empecé llamando al número 800 de reparación de LG. Eso fue el 27 de julio de 2020. Obtener un centro de llamadas fuera de los Estados Unidos. Fueron muy amables en su mayor parte. Un poco difícil de entender. Empecé a recibir textos con el servicio de reparación estaría en contacto. Esperaría y no escucharía nada. Llame de nuevo. Nuevamente prometen que tendrán noticias de ellos. Esto ha pasado desde el 27 de julio de 2020. No conseguir nada hecho. Pagué 100 dólares por una llamada de servicio. Me dijeron que hay una fuga en la línea de freón y tal vez un problema con el ventilador. Así que de nuevo llamé al número 800. Me dijeron que recibiría un correo electrónico para enviar la prueba de compra. Que sepan que lo tengo. Tengo toda la información preparada. Hasta hoy 28 de octubre no ha pasado nada. Gracias por permitirme desahogarme.

Comprado un rango de $ 1500 5 quemadores (gas) a finales de noviembre de 2013. Se entregó e instaló en diciembre de 2013. Utilizado la encimera, pero no el horno hasta Navidad. La cena de Navidad se arruinó porque el horno no funcionaba correctamente. Tardó el doble de tiempo en cocinarse de lo que debería, no se doró nada, todo parecía anémico. Llamé a Home Depot y conseguí información de un técnico certificado de LG. Primera visita en enero de 2014, las 2 visitas siguientes incluyeron 2 sensores nuevos y una placa de control. Todavía no funciona correctamente. Múltiples llamadas a LG, y se le prometió que después de 3 visitas y 3 piezas reemplazadas se consideró un limón y sería cambiado por un nuevo rango. Nunca sucedió. 10 meses y 8 visitas técnicas más tarde, y todavía no califico para el intercambio, reemplazo. Los servicios ejecutivos son inútiles. Adrienne (la supervisora de todas las supervisoras) me pidió que le enviara por fax el recibo y la factura al equipo de resolución. Envié el fax inmediatamente después de la conversación y una semana más tarde me dijeron que todavía no tenía derecho a cambio o reembolso. Cuando le pregunté qué era lo que sí cumplía los requisitos, me dijo que como cliente de LG, es necesario que lo sepa. Se negó a decírmelo. No he encontrado a NINGUNA persona de LG que haya sido de ayuda o incluso amable. Pronto cambiaré los 5 electrodomésticos principales de LG por Samsung. NUNCA VOLVERÉ A COMPRAR LG. Por suerte Home Depot ha facilitado esta interacción y ahora me devuelven el dinero. El servicio de atención al cliente de Home Depot es INCREÍBLE.

The LG refrigerator was on a sale brand new and nothing was wrong with it. It was the first fridge I bought using my own credit card in my name. It has no issues what so ever mechanically. Stainless steel and I loved the organization options it has with it being huge. It had freezer drawers and fridge was sorted in a way even buying $1000 worth of food anyone could find anything without looking very hard. Best one bought yet. Love it! But it got dirty really fast, you can see the dirt without even looking very hard. The only thing is I can use water or simple cleaners to clean it. My parents and grandparents were looking for a fridge too and I recommended this fridge to both. 1 and 2 bought it and have said they love it. No issues at all and it matches with other appliances they have in their kitchen.

We purchased an LG French Door refrigerator in July of 2016. In February of 2019 (32 months later) the compressor died, costing us $500 in service fees and waiting a week without a fridge for parts. Contacted LG service and they gave me the run around for two days. In the meantime, we were losing food (valued around $500). After reading further online, there are class action lawsuits against LG for these same issues. DO NOT PURCHASE LG refrigerators! Look elsewhere to save yourself time, frustration and lots of money!

Compré la lavadora esperando una máquina de larga duración - 3 años después de ser el orgulloso propietario - los rodamientos traseros de la cuba se estropearon, llamé a más de 25 personas que trabajan en lavadoras. Encontré 4 que trabajaban en LG, el rodamiento en la parte trasera de la bañera está desgastado - no suena tan mal, no se puede conseguir las piezas - no se puede conseguir el ensamblaje trasero de la bañera tampoco. ¡Así que aquí estoy sentado con un adorno de la lavadora en mi sótano a cabo $ 2200 en la lavadora con los soportes y no hay piezas están disponibles! ¡Esto es una estafa! La compañía debe ser hecha para reparar estas arandelas para este dinero. Esto es grave fondos a cabo. Por no hablar de la reparación de este es de $ 390 para la bañera trasera assy y la mano de obra de $ 400. ¡Casi $ 900 en esta lavadora!

Número de modelo LRE4213ST Gama eléctrica doméstica. Lo más preocupante es lo ridículamente fácil que giran las perillas. Sólo con pasar por delante o inclinarse demasiado cerca de la estufa se encienden. Ahora tenemos que quitar los mandos por completo cuando no está en uso porque hemos tenido varios incidentes. Además de ser insegura, esta cocina calienta de forma desigual, se apaga en momentos inoportunos y es muy difícil de usar.

I purchased an Lg Washer and dryer a little over a year ago. Within the first year I had to have the washer repaired a total of four times with three of those repairs being done for the same issue. When I bought the washer at Pacific Sales in San Dimas Ca, I purchased an extended warranty. Just recently, the washer began to leak water again. I contacted the warranty department and notified them of the problem. They sent a technician out and he deemed the washer unrepairable since it had been repaired for the same thing several times. I then contacted LG and told them that they needed to replace my washer or give me my money back. This washer is a lemon. They told me that I was out of warranty and that I had to deal with my extended warranty company. I told them that I already had and that since the problem was a pre-existing one, they would have to replace it.So after two months, I still dont have a washer that works and not only that, I have a wash room that has been damaged due to the leaks from the washer. My wood floor has begun to warp. I have done everything that LG has asked me to do and provided and they continue to give me the run around and blaming everyone but themselves.

Nuestra cocina LG emitía niveles peligrosos de monóxido de carbono. Después de dos semanas y de pagar primero una tarifa plana de 200 dólares, un técnico aprobado por LG finalmente vino y reemplazó algunas piezas y lo arregló. Dijo que probablemente era un defecto del fabricante, pero que no podía decirlo al 100%, lo que significa que LG se queda con sus honorarios. Mientras tanto, he escrito dos cartas a LG (en las que se dice que responderán en 24 horas) y no he obtenido respuesta, he hablado con dos gerentes de servicio al cliente que no muestran ninguna preocupación por el hecho de que su electrodoméstico haya puesto a mi familia en peligro, y he pasado demasiado tiempo en espera en el teléfono y en el chat en línea con muy poco que mostrar. Su falta de servicio de atención al cliente es terrible.

I thought LG was a good brand name so when we were looking for refrigerators, I was drawn to the style of the French door fridge and we chose it. I wish Id looked at this site first! Exactly three years to the day after purchasing it, it shut down. My freezer was packed and everything had to be thrown out! The fridge stayed cool long enough to salvage some of the contents. Ok, so sometimes products fail, right? Their customer service is THE WORST. They could not be less helpful if they set out to do it! I called the first time and was told by a sugary sweet computer voice that they were too busy and she hung up on me!The next day when I called back I was told by the same computer that my wait would be 7 minutes. The next time my wait time was announced it was 8 minutes. Wait, what? When I finally got to speak to someone, he treated me like an idiot suggesting I didnt have it set on the right temps or didnt close the freezer door correctly. He was infuriating because he knew nothing and was operating from a script that meant he wasnt even thinking. It would have been nice if somewhere they said gee, thats awful. Were sorry. We hope to make it up to you. A friend who works in the electronics field said LG is notorious for not backing up their product. Im going to say this. I wish Id listened to my husband and selected the Samsung fridge!!! Ill never buy another LG appliance again.

I bought a LG instabile refrigerator and got it in August. The ice maker and water dispenser no longer works. Did the test option but it did not work. Called LG and was on hold for over 7 minutes and finally gave up. I have to try and call again tomorrow. I am very disappointed with the product and the customer service.

Estoy realmente decepcionada con mi lavadora LG modelo WT487OC. La compré hace aproximadamente 61 meses, y sí mi plan de protección de 48 meses expiró. La máquina comenzó a mostrar un problema hace 3 meses cuando después de una carga de lavado, había un residuo notable en la ropa húmeda que llevó a las preocupaciones antes de secar la carga. Después de algunas llamadas al servicio de atención al cliente de LG y una discusión con Rocket Appliance Repair, a quien LG sugirió que llamara. Se determinó que la máquina de alguna manera había desarrollado moho internamente. Intenté más de 10 opciones diferentes que LG y su servicio de reparación me sugirieron que intentara, pero fue en vano. La máquina se consideró irreparable. En más de 40 años de limpieza y compra de electrodomésticos nunca he experimentado algo así. No volveré a comprar electrodomésticos LG, y los que tengo actualmente los reemplazaré lo antes posible.

I bought an LG Washer and dryer less than 4 years ago. I have a protection plan for them, contacted Home Depot where I purchased it. They said it sounds like a manufacturer defect. Gave me the number of LG. Told them my Washer was peeling and rust was falling on my clothes, They told me they do not cover manufacture defects and rust, and it is cosmetic. How can they say it is cosmetic if it is dropping rust on my clothes? They did offer to send out a tech to my house for a charge to order a new piece but I would have to pay for it. I thought LG was better than this and would stand behind their products. Never again will buy an LG product again!

I purchased LG Dryer 7.4 cu ft. Electric in White Model # DLE3170W May 10, 2015 from The Home Depot in a computer. The dryer was delivered on May 13, 2015. 2 weeks later problem start. Lint catcher is distorted and right side is raising up during the time when the dryer is working. Then is catching clothes or anything that is in dryer and tearing or creating a ball. The normal time that should be in a drying time 1 hour and 7 minutes is 2 hours and the clothes look like they exit from the snake throat. I would never buy this machine if I know what this product is doing. I hope LG will take the responsibility for it.

Compré una cocina de gas LG porque tenía 5 quemadores. Estaba encantado con ella hasta que me di cuenta de que el interior de los mandos son de plástico y se siguen agrietando. La primera vez LG me los cambió sin coste alguno. Ahora se han vuelto a romper. He llamado a LG y no me los han vuelto a cambiar. Quieren que los compre a 63,66 $ cada uno. Tengo 5 perillas - eso es $318.30 por las perillas. Si los compro, se van a volver a romper porque son los mismos. Estos mandos son defectuosos. LG debería haberlos sustituido por otros mejor fabricados para que esto no vuelva a ocurrir. Ahora es difícil encender los quemadores porque resbalan. Pensaba que habrían solucionado este problema, pero NO.

We saw the LG refrigerator in the store and we were interested in it. It has the French door and the under freezer, and we had a normal purchasing experience when we got it. Its been working well so far but we had to have some work done on it because the compressor failed. They fixed it under warranty though.

Cuando una sábana se está secando en la secadora, se envuelve en un gran tubo y rueda así por el tambor. La parte exterior se seca y la interior permanece húmeda. LG dice que así funciona la secadora. Para mejorar la situación, debo ir a la secadora cuando ocurra, abrir la puerta, sacar y sacudir la sábana, volver a meterla y empezar a secar de nuevo. En muy pocos minutos, ¡la sábana vuelve a ser un tubo! ¡No compre una secadora LG!

My refrigerator is now just 3 months old and has now incurred 5 repairs. LG refuses to replace the refrigerator. You will just get the run around when you contact customer support. When I talk to people and ask why, they say they are supervisors/managers and they do nothing! It�€�s the worst customer service, which is a shame! As of this posting, I�€�m still playing runaround on the telephone game. These stainless steel refrigerators are not cheap and you would think after numerous repairs for the same problem common sense would be to replace the unit! I guess they feel they are not too big to fail. To anyone who wants to start a class action lawsuit, please contact me at **.

I purchased this door-in-door refrigerator October 2017, for my new home, at Home Depot. The store was my salvation in trying to get service for this unit as the right french door was 1 higher than the left, and the cooling fan made a high pitch whining noise whenever it kicked on. Sounds easy right? NOT! LG Service Center is a call center of sorts with questionnaires they read from, despite being told of the exact issue. 15 min later still nowhere. Called HD and they got the same result. After several different LG phone #s, Sue in Appliances at Cicero HD, succeeded in reaching the LG local service center and entered a claim for me. They were to call back with appt. I ended up calling them the next day, found out they are a computer repair center, and contacted HD to return this very expensive refrigerator. Thank you HD for all that you do and I will purchase anything but LG for the replacement.

Ice maker clumps, leaks, water doesnt work. Now it is 29º inside while it is set on 37. Everything is frozen! This refrigerator cost 3k! Of course all of it started 2 months after the warranty expired. I am on the class action lawsuit.

I bought a LG top loader at Conns and Im very unhappy. To wash I need to wait for my day-off because one load can take up all day. A load never stops rinsing even after spin cycle. I have to literally stand there and wait for spin cycle to stop before it takes more water and goes through rinse cycle all over again. This happens with small or full loads. Im getting ready to throw it away and get me another one.

Usar una lavadora LG es como tener un trabajo a tiempo completo. Tarda 90 minutos en un buen día para hacer lo que ellos llaman un ciclo de lavado de 57 minutos. He pasado hasta 4 horas tratando de hacer una carga de toallas, finalmente tuve que quitar la mitad de la carga y empezar de nuevo. La máquina ha inundado mi sótano cuatro veces porque el agua no se cierra cuando termina. Tienes que cerrar el agua durante el ciclo de centrifugado. Durante el ciclo de centrifugado hay que parar y nivelar la carga varias veces. Golpearía mi ropa contra una piedra antes de comprar otra lavadora LG.

LG gas stove LRG30355ST - I bought the stove model above in April of 2007. Fifteen months after, the middle knob broke. I called LG to ask for a replacement. I was hoping that they would accommodate my request since it was only 3 months after my stove was a year old. Well, LG was very cold and told me to purchase one which was then $75. To this day, my stove is missing a knob. One other knob is also very loose that a slight nudge will turn on the gas without turning on the flame. I have to keep checking that the knobs are all in off position. The burner caps are also an issue. After two years, they are chipping off here and there but usable. I did not bother to call LG after the cold response in 2008. This LG gas stove model is a piece of junk and the knobs are a safety hazard.

I am so disappointed in our LG refrigerator with freezer on the bottom. Never again will I buy an LG product. Wish I would have seen these posts before we spent 2500.00 with extended warranty. Thats funny extended warranty spent that $ for the paper we signed I guess. The freezer is not freezing and an odor is coming from the refrigerator. Called LG and was told to call HH Gregg, she supposedly called the while I was on hold, she couldnt talk good English. I asked her where she was located in the US and she told me Alabama, yeah right. Dont purchase LG products, they dont back them and neither does HH Gregg. Wont be buying anything from there anymore. Where do I go from here? Dont have $ for repairs, should have been under warranty, oh by the way, manufacturer warranty I was told by customer serv rep Tammy from Alabama was on seals and compressor and that if she send someone out, I would have to pay labor. Imagine that.

On 7-20-2010, I purchased an LG french door refrigerator, model LFX28978ST from Best Buy for $2,168. On May 26, 2014, I reported the failure of the unit to LG. I had an LG authorized service technician diagnose the unit, and he determined that the compressor has definitely failed, and that very likely, the entire sealed system had failed as well. He, while still in my home contacted LG and conveyed the information, but they stated they would seek replacement only of the compressor to be certain. After two days, I called the service organization again to determine when the repair would be authorized and made. They noted that no authorization had been received from LG and that I would be responsible for the full cost. Thereafter, I contacted LG and requested a service authorization. It was noted that one would be provided. Approximately two days later, I re-contacted the service organization regarding the repair. They stated that LG would not allow them to seek the part from their normal parts distributor, and that it must come directly from the company. They additionally stated that they had ordered the part from the company. When I requested the shipping and estimated delivery date, the service organization stated that LG never releases that information to the service organization. As a consequence, I re-contacted LG and requested the same information. The LG representative noted at that point that the part had been ordered, was in stock, yet had not been released for shipment. The representative added that they would seek to determine its release date and return my call. They did not. I contacted LG again to inquire of the part shipping date, and was told that since so much time had elapsed, I was being transferred to the defective returns area for resolution. Once within defective returns, I was provided a non-negotiable buy back of the unit at an LG depreciated price which amounted 67.6% of the purchase price, an amount which approximates to straight line depreciation for the period the unit was owned. Inquiring as to options, the defective returns area noted the only options were to take their offer, or wait for repair. I additionally inquired as to when the part would be shipped to effect the repair, and could not be given a time frame. Even when feeling forced into an untenable offer, the LG defective returns representative was able to add injury to insult, stating it would be 2 to 3 weeks before I would receive the check representing the buy-back. The approach LG has taken in my instance has the appearance of purposefully failing to comply with the repair terms of their warranty in an effort to compel consumers to accept a non-negotiable defective product buy-back offer. In my instance, I conceded under the duress of needing to replace my refrigerator. I will, however never purchase another product manufactured by LG under any nameplate (Sears, please take note).

My top load washer blew up inside after using the machine for 5 years without an issue. I had registered the product and never received notice that the company had recalled the model I purchased. When I filed my recall claim LG had all my customer information, including my purchase price and old maiden name, but refused to process my recall until I could provide my own receipt. I went through days of searching and calling Home Depot and complained three times to call representatives that its unfair I have to jump through all these hoops when they already know the selling price to reimburse me for. They stated You have to reconfirm the price and prove thats what we owe you.Ive been without a washer for three weeks now and am out a hundred dollars in laundry costs. As well as $300 in lost clothes when the washing machine blew up and caught on fire inside. LG refuses to acknowledge these costs and the time Ive spent toting laundry all over. The nearest laundromat is 20 miles from my house. Simply refunding me my purchase price is a slap in the face after all Ive been through because of this machine literally blowing up and catching fire inside. My house smelled like electrical fire for almost a full two weeks.

I wish I could describe my experience, but there are no words for the dishonestly, incompetence, run-around, LYING, lack of responsibility, unprofessional, and just plain unethical, horrific conduct this company has shown me in spades and spades and spades. I purchased a very expensive LG Space Saver, side-by-side refrigerator/freezer about 16 months ago. Surprise - surprise, the compressor went out. The labor was not under warranty, but the part apparently was. Well, that would require even a semblance of customer service or honestly or even a mild attempt to care about a customer or fix a product. What I got was a vague reference to maybe having someone CALL ME in 2-3 weeks to MAYBE get out there and maybe fix the compressor. First, I was put through a bunch of dumb tests and waiting -- because yeah, a refrigerator SQUEALING, thawing out, and dripping ice down the door could be caused by leaving the door open for 5 minutes. NOT. And I didnt. Still, it took me a while -- playing LGs games -- to realize that nobody has any responsibility or integrity. That they lie as quickly and effortlessly as some folks breathe, and that every single person you talk to will give you a different answer or solution -- absolute no one will mean what they say or follow through. And they could care less how much of your time, effort, or money they cost you (I lost $800 worth of food; spent over 7 hours on the phone, talking to over 12 different people, many not even in the USA, being promised things that never happened -- only to be shuffled to someone else; being referred to their own repair companies THAT DID NOT EXIST! (Literally, I called all three of the companies myself because I couldnt wait 2-3 weeks for maybe. One, the guy was out for the next month or so because of surgery -- yeah, glad I didnt wait 2-3 weeks on him; one, they said they stopped working with LG years ago and wished theyd quit telling people otherwise; and the last one - phone disconnected). Yet, I could not get anyone at LG to understand why I wasnt willing to wait 2-3 weeks for someone at one of these 3 companies to call me!!!In the send you to ten different people, all of who will lie to you game (oh, and prepare to sit on hold for 30 minutes or more at a time, just to be rerouted to someone and start all over... again... and again...), I was told they had a repairman in the area and were sending him to my house now. Please hold. Please hold. Please hold. only to waste another hour and be told I needed to wait on one of the three companies. This went on for 3-4 days!!! Meanwhile, I tried to call an independent repairman -- my family actually needs to eat -- and what I heard from professional after professional after professional was a NIGHTMARE. No one would work with LG. LG does not pay their claims. LG compressors break all the time. Dealing with LG is a virtual nightmare. Etc! I finally found a company with a certified LG repairman (He used to WORK FOR LG) who said he would work on the warrantied part and seek payment for it from LG. (LG had already given me a useless approval # which I could use with one of those three companies. Are we really back to calling the unicorns and Santa Claus again -- newsflash, idiots! They dont exist!) Anyhow, after another day of dealing with a bunch of representatives not in the USA, I got a hold of someone who walked me through a ton of steps in order to send a pre-approved service authorization to the company I FOUND -- it would be in the companys email box in 24-48 hours. Guess what? Surprise - surprise. There was no email authorization; they never sent anything; they never called me back; and I guess they just lied at the time.So I finally paid to have the private company come out and check the refrigerator -- bad compressor. Of course, read the reviews -- everyone is saying this, so LG must know it! Well the company tried to get a hold of LG to schedule a date to fix the compressor -- they had my approval # and told LG I had been given authorization to use them and the authorization was supposed to be in their email box a week ago (oh, and they made me call the company and get a bunch of information, including this email address for this authorization email that never existed. Maybe they do this ** for fun??? Anyhow, the company Id hired could never get hold of anyone at LG -- no surprise there -- so finally went through their world-class (world being literal - class being a JOKE) customer service, only to be told that there would be no authorization because *I* the customer had an appointment scheduled for next week with one of those three original companies. ARE - YOU - KIDDING - ME!?! No one ever called me or scheduled any appointment, and as we all know -- those 3 companies were bogus to begin with. What the ** kind of operation is LG running. This is beyond PATHETIC. Its fraudulent. Moronic. Inexcusable. Sad thing is: I WILL NEVER EVER BUY ANY LG PRODUCT AGAIN, no matter how large or small, and Ive already told everyone I know to AVOID THE REFRIGERATORS LIKE THE PLAGUE. Good going, LG.RUN - DONT WALK - AWAY FROM ANY LG REFRIGERATOR/FREEZER. Or at least call half a dozen appliance repair companies and ask what they have to say about this product -- youll get a surprising earful. LG has no customer service, and they couldnt give two ** if their customers ever get anything fixed, let alone in a timely fashion. If you have 20 - 30 - 40 hours to be given the runaround, to sit on hold, to be lied to and shuffled, to speak to folks all over the world who will each tell you a new and ever-more inventive lie, then by all means, buy this refrigerator. But if you think any part of it will ever break, then youre on your own. LG should be ASHAMED. And I hope theres a class-action lawsuit at some point because they need to be exposed.

I purchased an LG Refrigerator Door-in-Door in December 2015. On September 14, 2014 I woke up to water all over my kitchen floor due to ice melted in freezer. First thing was to use troubleshooting guide. Did all resets suggested with no results. Called LG and went through all that again with them. Was told to reset and wait 24 hrs then check and call if not cooling. Needless to say this did not work. I lost a freezer and refrigerator full of food. All spoiled. Following Saturday a repairman came out and said that compressor was gone. They ordered a compressor on September 22, 2016. Today is Oct. 10, 2016 and I still have no resolution.I have made many calls both to LG and the place supposedly responsible for repair with no satisfaction. I have never encountered such poor customer service in my life. I just walked around my home and realized that I have 3 LG TVs, a Blu Ray, refrigerator, and microwave. Therefore it is obvious I have spent a lot of money on LG products. I now see that the company does not stand behind its products so I will not purchase any more of their merchandise. As I looked through the reviews I see that I am not alone. LG MUST NOT CARE ABOUT THEIR CONSUMERS. So as customers we need to let them know that there is no excuse for such poor workmanship or service.

He comprado el lavavajillas LG y es muy bonito. Hice funcionar el lavavajillas por primera vez justo después de instalarlo y, por supuesto, todo estuvo mojado durante un par de días. Sequé la vajilla y dejé la puerta y la bandeja superior (la tercera) abiertas porque parecía que se quedaba con el agua. Entonces me acordé del Rinse Aid, así que lo llené y lo volví a poner en marcha. De nuevo todo estaba mojado pero no tan mal. Entonces decidí leer algunos de los comentarios (los había leído antes pero en los comentarios de Google). Ahora me pregunto si mi vida consistirá en secar platos. Es un trabajo que odio y por eso tengo el lavavajillas. He estado en el sitio de LG y no encontré mucha ayuda. Por cierto, también compré una estufa sin número de serie fácilmente accesible. No es mi mes.

Purchased the LG Tromm Front Load Washer and Dryer. Home Depot is no help and Tromm is no help. Terrible customer service! Five towels take four cycles to dry!!