Compré la gama LG de 5 elementos de doble horno deslizante a finales de junio de 2019 junto con un lavavajillas LG. En septiembre, mientras utilizaba varios elementos, la cocina debió sobrecalentarse porque se apagó y mostró un aviso de error que tuve que buscar en la web, en los blogs, para averiguar qué era... Lo mejor que pude encontrar fue un fallo en la placa base. Corté la alimentación del circuito y al día siguiente y desde entonces, ningún problema con el error. Ahora mismo ese no es el problema. Vamos a empezar con la placa de cocción. Soy un obsesivo de la limpieza de la parte superior. Incluso se limpia cuando no se ha utilizado. Hay marcas blancas en 3,5 de los elementos. La cocina anterior, que tenía más de 15 años, no tenía estas marcas y la placa de cocción recibió una paliza. Ahora pasemos a los hornos. Este modelo tiene el interior de esmalte azul brillante. La función de limpieza fácil no hace NADA en absoluto. Los derrames y goteos ocurren y la limpieza fácil fue una de las razones por las que elegí el modelo LG. De acuerdo, sólo limpié suavemente los pequeños derrames y goteos con un trapo húmedo cuando el horno se enfrió y haría la autolimpieza cuando fuera necesario. Limpio el cristal de las puertas del horno con regularidad y, sinceramente, no tengo ni idea de cómo hay goteos entre el cristal de la parte superior e inferior. No se puede ver a menos que la puerta esté abierta o la luz esté encendida, pero están ahí y no deberían estarlo a menos que haya un problema con las juntas de la puerta y el cristal. Estoy absolutamente furiosa. El ciclo se ejecutó durante cuatro horas y luego tomó un poco más de tiempo para enfriar para que yo pudiera limpiar la ceniza acumulada de todas las salpicaduras de limpieza y goteos que no podía limpiar. Tanto el horno superior como el inferior parecen arruinados. ¡La suciedad se acaba de cocinar en el acabado! Mientras limpiaba con la toalla húmeda, estaba brillante y parecía limpio. Cuando se secó, parecía grasa de tocino enfriada. Volví a limpiar con otra toalla y se secó con un paño de microfibra ... todavía allí y no va a volver a la brillante acabado y en serio parece grasa de tocino coagulado.Esta gama no era barato, pero se fabrica extremadamente barato. Me da asco mi decisión de comprar esta unidad en lugar de una que estaba más disponible. El lavavajillas no tiene ningún problema, pero esta cocina es una absoluta basura. He mirado muchos comentarios antes de la compra, pero me gustaría haber mirado en este sitio antes de comprar esta unidad porque esto me habría inclinado en los contras ... no compre la columna. No compren una cocina LG.

Our LG fridge broke after 5 years (was not a cheap fridge). The sealed system went out. The part was still under warranty but I had to pay labor ($400). No big deal... We just 1 month later that same part went out again!! The guy who installed it said LG needed to give approval for him to fix it for free this time but LG refuses! They are saying I have to pay labor yet again even though the part they sent me was bad! That is totally unfair! I should not have to pay double labor because THE PART THEY SENT ME WAS BAD! I will NEVER buy from them again. Worst customer service ever! The lady on the phone said well how do I know the service guy is telling the truth... maybe he fixed it wrong. IT WAS AN LG CERTIFIED SERVICE GUY!!! I told her to send someone else out to look and she refused!!

Fácil de usar, se ve y funciona muy bien. Muy fácil de mantener limpio y tiene funciones de retardo e iluminación. Qué más puedo decir, excepto que me encanta mi microondas LG. Espero que esto te sirva, ya que hay muchas palabras que se pueden utilizar para describir un microondas.

Wow, I will never ever deal with LG again as long as I live! Worst company. We just purchased our fridge, an LG model LTC22350SS/00. Meanwhile, all of our GE appliances work fine! This fridge hasnt worked from day one. I have been on with about 20 reps from LG and have gotten nowhere until I threatened to take them to court and call my local channel 7 news. And believe me, I will. These people just want to fix the broken part and blame you for all the fridges problems. I am done. I will continue to fight until I have a brand new fridge or my money back! I will keep you posted. Junk. Junk!

I will never ever order or buy another LG product. I paid good money for a fridge that lasted only 4 years and then was refused repairs because of a lazy, uncooperative, repairman that LG sent out. I had a gentleman that couldve fixed it but they sent someone else out and bc he did not like cats, he made sure that he denied repairs. LG corporate did do one thing good though, they gave me a check for partial loss of my groceries.

Compré el frigorífico en diciembre de 2017. En junio de 2021 se estropeó el compresor. Vino un técnico. Me dijo que era el compresor. LG dice que tiene que enviar a su propio técnico para confirmar que es el compresor. Su técnico viene. Confirma lo que dijo el primer técnico. LG recibe el pedido de las piezas, el técnico viene un mes después y pone el compresor nuevo. Al día siguiente, el frigorífico vuelve a no funcionar. Llamamos al técnico. Me dicen que no tienen a nadie disponible y que si no funciona tengo que llamar a LG. Llamo a LG y me dicen que tiene que venir el mismo técnico y que pueden discutir con su técnico por teléfono lo que le pasa a mi frigorífico. No volveré a comprar nada de esta empresa. Un servicio de atención al cliente horrible. Muy irrespetuoso. No se preocupan por sus clientes en absoluto y si dicen que lo hacen es una mentira descarada.

Acabo de pedir un filtro de pelusa de repuesto por segunda vez desde que tengo mi secadora LG. La esquina superior derecha se levanta y se adhiere a los tops, a los cordones, a otras prendas y las rasga y destruye por completo. He intentado ignorarlo en ocasiones hasta que mis hijos empiezan a quejarse también de su ropa. Me gustaría que nos compensaran por la cantidad de dinero que hemos perdido al tener que reemplazar artículos. Espero que el próximo pedido de mi filtro de pelusa de repuesto llegue pronto.

We purchased the LG front loading washing machine four years ago. It does vibrate but not like a Bronco. It does smell sometimes but we bleach out the machine once a month or so. It does not clean our clothes very well. I have to soak my shirts and pants in a water/ammonia solution before putting them in the washer to get a start on cleaning them properly. I guess if we use high-powered stink detergent, we would not notice a not quite clean smell of freshly laundered clothes, but we dont want artificial stink on our clothes. When my mother sells her house, Im going to trade our inadequate machine for her 15-year old Maytag top loader with the suds saver. We would warn anyone about purchasing this washer. I had no idea that so many people had those amounts of problems with this product. Wish wed read here first. It figures that LG is a Republican supporter, lots of big stink to cover up even bigger stink.

Las mujeres quieren una cocina fiable, fácil de usar y de limpiar. ¡Mi cocina LG es la mejor! Bebo mucho té y mi tetera se calienta muy bien y la luz HS es muy conveniente para no saber dónde tocar. ¡Y el horno es un sueño! Cocina muy bien y me encanta el temporizador para saber cuándo está hecha la comida. ¡Este es un número uno en mi libro!

Esta máquina funciona muy bien. Los controles son versátiles permitiendo el método de calentamiento adecuado para una amplia variedad de alimentos, pero son simples y fáciles de usar. Es de acero inoxidable, lo que le da un aspecto estupendo, y es lo suficientemente grande como para aceptar una pizza de tamaño medio y lo suficientemente compacta para nuestra encimera. Tiene una tostadora incorporada que es un plus que también ahorra espacio en la encimera. Estoy muy contento con este microondas.

I purchased an LG front load washer WM2277HS 6-8 years ago. Yes it has been a good machine, but now has to be thrown in the trash as the display assembly board which runs the product is no longer available! Part # 6871ER 2708A WHAT? I have tried everywhere to get a part or substitute part with no luck. I had a technician come from Sears who ordered the wrong part which fit the unit but the wiring jacket was different.I tried to order that part again today, (6 months later) thinking I could rewire the part myself. SHOCK! That part was no longer available as well. In fact there was a long list of Display Assembly Boards no longer available for LG products! The technician I talked to stated that LG was notorious for this problem! Sorry LG. Your customer service rely that things go wrong with electronic equipment from time to time is a lame excuse! I have no problem with it having an issue. I do have a problem with not being able to get replacement parts! Pitiful! CONSUMER BEWARE!

The worst waste of money and there is nothing I can do about it now. Bought it a year ago because it fit in a small area of my kitchen. Reads, Hold 3 seconds for extra functions but nothing happens. Stuck with limited functions. Normal cycle over an hour plus. Dirty clothes come out and holes showing up. I feel tricked by LG quality claims. Do not buy this washer.

Estaba remodelando mi cocina y compré una gama nueva y un microondas sobre la gama, entregado 12,2018, instalado en febrero de 2019 debido a que la cocina no estaba lista. Cuando empecé a usarlo noté algunas manchas blancas o decoloración en el frente de acero inoxidable de la cocina. Como la cocina funcionaba bien no llamé inmediatamente a CS para ver si se podía hacer algo al respecto. Después, el microondas dejó de funcionar, así que llamé a CS y les hablé de ambos electrodomésticos, y programaron una cita para el microondas, pero me dijeron que se pondrían en contacto conmigo para solucionar el problema de la cocina, cosa que no hicieron después de una semana. Cuando los chicos vinieron a ver el microondas, les mostré las manchas y trataron de limpiarlas también. Me dijeron que tenía que volver a llamar porque no había nada programado para el campo de tiro, sólo el MW. Incluso confirmaron que la cara frontal de la gama podría ser reemplazado una solución sencilla. Llamé el lunes siguiente para preguntar de nuevo sobre esto y el primer chico me dijo que por lo que podía ver, a partir de una foto que había enviado la primera vez, no se podía hacer nada al respecto. Así que le pregunté por qué pensaba eso al ver una foto, y me dijo que me pasaría con un supervisor. Después de estar en espera durante 20 minutos, un chico se puso al teléfono y me dijo que si hubiera llamado tan pronto como me di cuenta de las manchas que podrían haber reemplazado sobre la base de un defecto, pero ya que esperé que no había nada que pudieran hacer al respecto. Me dijo que podría ser una reacción química, pero le dije que sólo había utilizado lo que me habían recomendado. Les pregunté si podían reemplazar la pieza delantera y me dijo que no, que como había esperado no podían hacer nada al respecto. Sí, esperé a que el MW dejara de funcionar antes de llamar porque la gama funcionaba bien. Sé que si el servicio técnico quisiera ayudar y reemplazar una pieza, podrían haberlo hecho, pero me castigaron por esperar, no es como si estuviera pidiendo una cocina nueva. Ya me han preguntado algunas personas qué hizo LG para ocuparse de la cocina y ahora puedo hacerles saber a ellos y a todo el mundo que decidieron no hacer nada porque yo estaba ocupada y no llamé de inmediato. No volveré a comprar LG.

I originally chose LG because of the price but over time it became a great brand that was totally worth it. I was expecting much less from LG but they far surpassed my expectations. I like the ice maker and smartphone functionality, its pretty nice. I can connect it to my phone, play music on it, pour the water to almost any temperature nearly instantly, open sections without touching it, and more. I like all of it, my refrigerator has so much functionality I couldnt imagine switching to anything else, except maybe the Samsung one. The price was good. The overall fridge is just perfect.

Updated on 08/21/2019: This is an update to my previous post about my 3 year old LG refrigerator. LG tech was great but could not fix my refrigerator. He replaced the compressor and left saying it will take some time to cool. The next day it was hotter than before inside. I called him and he came back next day to find a clog and a broken pipe. He had me send the original receipt. He submitted it to deem the fridge unable to be fixed and needing replacement.Apparently, the entire process can take up to two weeks... so I am to go without a fridge for that long. I purchased a mini fridge, but I�€�m sure LG will not be reimbursing me for that either. As well, LG ONLY reimburses you what they deem the refrigerator is now worth, since it is 3 years old. Yet, I have seen statements by LG in warranties and online that are misleading about this �€�replacement�€�.Lastly, I have a dead, large refrigerator sitting here and no information on LG picking this up. Even if I wanted to go buy a replacement prior to LG getting through their long approval process AFTER the tech explained it all, I can�€�t!!! I am single and have no way to remove it. LG - You owe me the money that I spent on this refrigerator just 3 years ago, plus the cost of the mini fridge I had to buy. And you need to remove this worthless fridge this week! I have never had so many issues with a refrigerator (even 10yrs old), much less all of the trouble I�€�m having to go through for this lemon product I was sold!Original review: It seems my refrigerator will fall under the same bucket of consumers that have started the class action lawsuit! I bought the LG Side by Side Refrigerator in Stainless Steel in May of 2016. It has suddenly just stopped cooling. Opened my freezer to find melted food all over and had to throw out hundreds of dollars of food from the freezer and fridge!Contacted LG on Saturday and they said I only have warranty to replace for 1 yr. Some parts are warrantied for 5 yrs and some 13, though. The rep was scripted and seemed annoyed if I asked any questions about best temperature, etc. So, not a great experience with their customer support after their appliance fails after only 3 yrs! She did give me a �€�courtesy�€� one-time free service call. But, who knows how much it will cost in the end, nor how long parts will take.I�€�m fairly certain the compressor went bad, due to the symptoms and fact that coils are cleaned. The model I bought had the linear compressor - which I was sold on by Home Depot as being great per warranty and reliability. Upon now reading the class action suit that�€�s ongoing... the issue is these linear compressors failing at 3 yrs on average!I will never buy an LG appliance again! I bought their washer and dryer and the dryer stopped working in 1 yr and 1 month after purchase. That also required repair and I was without a dryer for over a week. I�€�m single and facing upcoming lay-offs at my job. In all my 44 yrs, I have never had any issues like this with a refrigerator, or dryer (even at 10+ years!). I have already lost money from all my food going bad and expensive medication for my pet has also gone bad! LG can�€�t get anyone out here until Tuesday. They need to do the right thing for customers that experience this with faulty parts, or appliances... without a lawsuit, or hassle!

LG Front Loader Washer Model: WM3170CW. Purchased this washer from Lowes. After the first wash, the inside seal was giving off a smell. So paranoid about this, I made sure to wipe the inside door glass, seal after every wash. This unit leaves water in the soap tray after every wash, so I take out the tray and drain it and allow that to dry. I also have to get down and open the door with the drain tube. I drain out all the water that is - I guess - still inside the washer?! A lot of water comes out. This washer is a major pain. After continuing to do ALL of this after every use - my washer smells horribly musty and moldy. Totally unacceptable. I have put cleaning tablets in it - and even run bleach through it on the clean cycle. Still smells. This washer is a lemon. Do not purchase it. I deserve a new washer - but a different model! I expected this to be a good washer - being an LG. They used to have a good reputation. I paid $750.00 for this washer.

Love the black stainless but it easily scratches and is not magnetic. Things on the bottom shelf tend to freeze, could use more vegetable drawer depth, as it is frequently tight. We love the alarm feature and the bottom drawer freezer. Sometimes the freezer doesnt stay closed.

We purchased a washer and dryer set in December. The week of June 22nd I called because the washer stopped working. The technician was sent out on June 26th and it was determined that 5 parts must be replaced because it was defective. They were suppose to be replaced on June 29th and the technician called to tell me the parts didnt arrive over the weekend and he would hopefully call me to come back out on July 1st. It is now July 14th and we STILL do not have a washer! I paid for a BRAND new washer, not a defective one. This is UNACCEPTABLE that this is taking this long! I have called the 1-800 number several times and every time, Im told that it should be here tomorrow. I am having to go pay to wash my clothes at a laundromat. I am tired of the run around! I want this taken care of and I want it explained to me how a brand new product that is currently still being sold can take this long to be fixed! Your product and your customer service has much to be desired!

I like the overall size of it for the space I need and large freezer door on the bottom pullout as big as I need. I cook a lot so its what I needed to fulfill my stuff. Actually the only thing I do not like on my whole fridge is the fridge does not come equipped with a water dispenser on it because I drink a lot of water and it would come in handy. It was between this model and a Kenmore and this was just a little larger for my taste and fits all my needs for everything I use it for since I cook a lot.

Mi lavavajillas LG de accionamiento directo tiene 9 meses. Afortunadamente, no he tenido ningún problema grave con mi lavavajillas, sin embargo, no limpia muy bien (hay que lavar los platos antes) y tarda de 2 a 3 horas en lavarse. Tengo una familia numerosa por lo que tenemos que hacer varias cargas diarias, esta máquina me quita demasiado tiempo. Otra queja que tengo es que tiene una cerradura para bloquear las llaves pero no bloquea el botón de encendido por lo que mi bebé lo apaga en medio del ciclo. Esto es aún más frustrante porque toma otras 2 a 3 horas para el ciclo. Desearía haberme quedado con mi Hotpoint de 200 dólares, era mucho mejor.

The inner drink door and ice maker are highly useful. It saves a lot of energy. Entire unit is spacious for our family of four. Door shelves aren�€�t adjustable (like our old fridge) is the only downside. We�€�ve had ours for about 7 months.

Mi nevera dejó de enfriar la noche antes de Acción de Gracias. Sigue funcionando y la luz se enciende... pero no enfría... ¡se pierde la comida! Llamé a nuestra garantía del hogar. Técnico para venir, él estaba allí dentro de 3 horas porque consideran problemas con un refrigerador y de emergencia. Dijo que era una fuga del compresor y que no quedaba freón en el aparato. Llamé a LG a primera hora de la mañana del viernes después de Acción de Gracias, y me dijeron que avisarían a un técnico de reparación para que nos llamara y programara una hora para arreglar el aparato si se podía arreglar. El lunes todavía no se sabe nada de ellos. Volví a llamar a LG y me dijeron que ninguno de los talleres de reparación de mi alrededor había aceptado el pedido, por lo que me pasarían a un grupo de escalada para programar que me llamaran en 3-5 días... todavía no tengo frigorífico. Ahora he recibido un correo electrónico diciendo que han programado una consulta con un técnico para el próximo viernes... aquí es donde vendrán y verán lo que está mal con mi nevera para que puedan pedir las piezas. Les expliqué después de esperar 25 minutos... Tengo notas de un técnico que pueden usar para arreglar mi nevera cuando vengan. No lo harán. Una vez que pidan las piezas, éstas tardarán una semana o más en llegar a mi casa, y luego tendrán que cambiar la fecha del técnico... ¡Esto es ridículo! Me voy a quedar sin frigorífico durante un MES. Y este es un electrodoméstico en el que gasté 2200 dólares hace sólo 2,75 años. El servicio de atención al cliente no fue de ayuda y, francamente, no fue tan empático con el hecho de que somos una familia numerosa y no tuvimos frigorífico durante el Día de Acción de Gracias, y mucho menos ahora. Estoy muy decepcionado. ¡Esto es inaceptable!

Compramos nuestra cocina LG LRE3061BD en septiembre de 2017. A la semana de tenerla, la placa de cocción se rompió. Llamamos para obtener un reemplazo, pero como era un modelo más nuevo, las encimeras de reemplazo estaban atrasadas varios meses. Pasar varios meses sin una estufa no funcionaría ya que somos una casa de 5 y necesito poder alimentar a nuestros pequeños. Salimos y compramos otro del mismo modelo ya que todos nuestros electrodomésticos eran un conjunto a juego.Ahora avance rápido hasta hoy y nuestra placa de cocción está agrietada OTRA VEZ. No hubo ningún momento en el que viéramos que se agrietaba. Fuimos a la estufa que estaba apagada en ese momento y vimos la grieta. He tenido varias placas de cocina a lo largo de los años y nunca se me había agrietado el cristal. Ahora se me ha agrietado el mismo modelo dos veces en dos años. Llamé a LG y me informaron de que ya no estaba en garantía. También nos dijeron que hay una llamada de atención sobre esta placa de cocina en particular por el mal funcionamiento de los quemadores. Después de colgar e investigar la pieza de repuesto, volví a llamar a LG. Si voy a desembolsar otros 350,00 por una placa de cocina de repuesto, quiero que se solucione la retirada del mercado, ya que no sé si esto puede ser la causa de que el cristal se agriete. No entiendo como en 5 minutos hay un cambio tan drástico en la información que me dan. Pido hablar con un supervisor y me ponen en espera. El hombre vuelve a hablar y dice que ha hablado con su supervisor y que ha escalado la llamada y que un supervisor me devolverá la llamada. Le pregunté cuándo me llamarían y me dijo que tardarían entre 24 y 48 horas en hacer llegar el mensaje al supervisor y en devolverme la llamada. Le expliqué que esto no funcionaría, ya que o bien tengo que pedir un reemplazo ahora o ir a comprar otra estufa nueva para poder cocinar para mis hijos. Le expliqué que hoy en día, con el correo electrónico y los teléfonos, un mensaje no tarda 48 horas en llegar a alguien. Me pone de nuevo en espera y me dice que ha vuelto a hablar con su supervisor y que revisará la información y me llamará en unos minutos. Eso fue hace casi una hora. Veremos si vuelven a llamar y si llega a algún lado. No recomendaría la compra de este producto. Creo que los pequeños triángulos en el cristal están haciendo mella en la integridad estructural del mismo. Esta es la única diferencia entre las encimeras que he tenido anteriormente y las dos que ahora se han agrietado. No soy duro con mis electrodomésticos y que se rompa dos veces en dos años es inaceptable.

Hemos tenido esta gama durante aproximadamente 7 años. Funcionaba bien hasta hoy, y ahora que he leído los comentarios, ¡EL BUEN SEÑOR NOS ESTÁ VIGILANDO! Mi hijo de 12 años me estaba ayudando a cocinar el almuerzo y cuando terminamos, apagamos el quemador delantero derecho grande y decía H5, pero estaba rojo brillante y caliente. El quemador no se apagaba, así que tuve que correr al sótano y desconectar el disyuntor de la cocina. ¡¡¡¡¡Nunca volveré a comprar un producto LG y me aseguraré de que todo el mundo lo sepa también !!!!! ¿Y quién guarda un recibo tanto tiempo?

My LG Fridge Model # LFX28977ST caught on fire. We purchased it 8+ years ago and stopped using the ice maker and water dispenser 3 years ago. It stopped working 3 times and we had it repaired twice but by the third time we turned the ice maker off and shut off the water valve. 3 nights ago it make a noise and my kitchen filled with smoke. We opened the door and found the ice maker black and melted from the fire. All my food was contaminated. I was on the phone with LG to find out it�€�s not under warranty, no recall is on this model and was offer a technician to come and see if it�€�s repairable if I pay $125 upfront. I said, No thanks. They opened a ticket with their safety department and said someone will contact me in 24 to 48 hours. It�€�s been 2 days. No one called. I expect appliances to break down and stop working but not to catch fire and blow up. My stove is right next to the fridge, we are lucky the fire was contained. This fridge needs to be pulled off market.

Dont buy the LG High Capacity expensive washer. It doesnt clean your clothes, musty/wet dog smell. It doesnt fill with enough water to wash a hand towel. It calls for less soap, but sometimes the soap doesnt dispense all. Every load gets the UE code, uneven load and you have to open and shuffle clothes so wash time is over an hour and half. Was told by friends to pour vinegar in every load, or add bleach every time you wash, leave the lid open or mold grows in it!So I had LG rep visit and here is what I was told. Do not fill to line as specified, only 2 tablespoons of detergent, no more. You cannot wash a load too large, only a medium, fill clothes only half way. You CANNOT wash large towels, blankets or comforters in these washers. You have to add white vinegar. Leave the top open always or mold will grow. Every month you need to press tub clean and add special cleaning tablets. So basically, this efficient washer saves on water and detergent, but you have to spend your money on vinegar, cleaning tablets and dry cleaner for bulky items. Then he added this kicker: Blame the government because they have high restrictions on making washers more efficient for environment, they have to make them work bad. Apparently, the European LG washer is awesome, no restrictions. Go back to Sears, buy a Kenmore with an agitator and have clean clothes.

Mi cocina eléctrica LG LRE3083ST funcionó perfectamente durante el primer año. Luego los controles dejaron de funcionar correctamente. Al principio era intermitente. A veces tenía que restablecer el disyuntor para apagar el horno. Luego, los controles de la parte superior de la estufa fallaron. Sólo podía encender los quemadores traseros. Me puse en contacto con el servicio de atención al cliente de LG a través de su página web. El proceso de notificación fue engorroso, pero LG accedió a enviar a un técnico para que lo arreglara. La reparación parecía ser buena. Tanto el horno como la estufa funcionaron. Eso fue hace 6 semanas. Este pasado fin de semana los mandos de la estufa volvieron a fallar. Hoy me he puesto en contacto con LG. Esta vez por teléfono. La persona del servicio de atención al cliente fue amable, pero después de consultar con otros allí, me dijo amablemente que cualquier reparación futura correría de mi cuenta. Soy propietario de un televisor y un electrodoméstico LG desde hace más de 10 años. Nunca había tenido un aparato LG que fallara tan miserablemente. Este problema es probablemente un problema de control de calidad, pero LG no lo reconoce. Las tarjetas de control que el técnico instaló en enero fallaron antes de finales de febrero. Las tarjetas deben ser defectuosas. Mi respeto por LG acaba de recibir un gran golpe. Ya no recomendaré los productos y consideraré otras alternativas cuando reemplace mi gama de 15 meses. No pagaré para repararla porque probablemente volverá a fallar.

We purchased an LG Front Loader True Balance washing machine in MARCH 2016 from Lowes. This past week, SEPT 2016, water started leaking from underneath washer. We contacted LG directly, tried some troubleshooting to no avail. LG customer service asked that we email a picture of our receipt; we did. We called again and someone told us that the machine was made in 2014, purchased in 2016 and they will have to get back to us. Crickets. Then, we called Lowes. They seemed to be helpful but determined we live outside the service territory and they would have to send complaint back to LG. **!! We have not heard anything from anyone for 5 days now. No washing machine, 2 school-aged children, one of which has a bug and has been throwing up for the past three days, myself and my husband who will be going to work commando soon. It seems that most products today are just crap. CRAP! Not only are the products crap, but customer service, service repair procedures and overall way of doing business is dead. Off to wash vomit-soaked stuffed animals by hand. As God is my witness, we will never buy another LG product again.

LG de alta gama comprado en la primavera de 2018. Fue caro. Panel de control utiliza touchpads en el servicio de plástico duro que también sirve como la manija de la puerta. Compramos una garantía extendida de 2 años. Las nuevas grietas verticales cubren las almohadillas táctiles de control, y eventualmente harán que el lavavajillas sea inoperante. Por supuesto, se considera desgaste normal y no está cubierto por la garantía. Pero, por 240 dólares más 250 dólares de tarifa plana de servicio, puedo hacer que me lo cambien. ¿Cuánto tiempo pasará antes de que se rompa de nuevo? Qué pedazo de chatarra. No compren nunca un lavavajillas que tenga asas endebles que alojen los mandos....

Las letras de la parte delantera de la máquina se han caído. La limpieza es azarosa. Es decir, una carga se limpia bien y la siguiente no. Muy frustrante. Los platos que tienen algo endurecido NO se limpian.

I purchased an expensive LG French door refrigerator. The compressor is guaranteed for 10 years and in just 3 years it has gone out. No authorized repair person in our area so the repair person started the lengthy process of getting authorization to repair my refrigerator and have a compressor sent to him. After more than a week, LG said there was a typo on the authorization and it needed to be started again. Another 3 days and he received an email. He attempts to order the part after waiting on hold for more than 40 minutes. The part is on back order. Refused to say for how long but when I called the parts department myself they said it was at least a month before they even get them in stock to start filling orders.The executive department now says it all starts from the date the order was placed so it is too soon to do anything further. Refuse to put in writing the date the part is expected. They say they arent required to do so. LG has made an inferior compressor, many, many going out, and then have the worst customer service I have ever experienced. I have never had a bigger runaround in all my life. In the meantime, I have no refrigerator, just a huge expensive piece of something in my kitchen.

I have purchased a new refrigerator from LG distributor. I have registered a complaint under RNA** for the refrigerator not cooling. After so many reminders, the problem is still unresolved therefore I am facing a crucial problem. Please sort out the problem on top priority so that I will continue to have confidence with LG products.

Máquina de 2 años oxidada a lo largo de la unión en la parte inferior de la máquina. Cuando me quejé y envié fotos, me dijeron que el óxido alrededor del dispensador no estaba cubierto porque el polvo es corrosivo. No estaba cerca del dispensador. Dicho esto, su producto no es apto para el propósito, su lavadora tiene polvo de lavado en ella. Ahora nos dicen que es un mal mantenimiento por nuestra parte y que no está en garantía. ¿Marca de calidad? No lo creo. Su actitud ante las quejas de los clientes es culpar primero al cliente. Su producto no es adecuado para el propósito, si se oxida tan pronto es una lavadora.

Nuestro lavavajillas LG sólo tiene 2 años y tuvimos que pedirle a un técnico que nos aconsejara por qué no funcionaba nuestro lavavajillas. Nos han dicho que el motor está agarrotado. ¿Atascado? Lavamos los platos una vez al día....¿cómo podría estar estropeado? Nos costará solo 200 dólares sólo por la pieza y luego una cuota de técnico para instalar. $$$$.

My LG refrigerator, Model Number LFXC24726S/00, has been inoperable since August 2015 (it is now September 23rd). It froze up and took 3 days to thaw out. LG Customer Service says they do not have the part to repair it. It must be shipped from South Korea. They have made two (2) commitments, the last one to contact me September 21st to schedule the repair. They did not call or email. I wrote them last week and they did not respond. I bought an extended warranty from hhgregg where I purchased the refrigerator. They are not interested in repairing or assisting. I am filing a lawsuit tomorrow against both LG and hhgregg.

I bought a brand new LG refrigerator that only worked for 1 month. I have been calling and over and over to get a replacement. The only thing LG and Home Depot do is send a technician to replace the SAME part over and over without actually fixing the problem. The refrigerators lights dont work, the doors have trouble closing, its not freezing, and its not cooling. I havent had a working fridge in over 2 months and no one seems to know what they are doing. I do not recommend this brand, Home Depot and the A&E technicians that do not do their job.

Less than 4 year old refrigerator died on 5/24. Took FOREVER to get techs to take the situation seriously and get repair tech scheduled. After 2 failed attempts, an independent non-LG tech finally diagnosed compressor failure. LG phone techs may be trained to downplay the situation, because the repair tech said he diagnoses 5 and replaces at least 3 of these a day. They cannot keep up with the work and LG wont hire more repairmen. Took another 5 days for parts to arrive and then schedule a repair day. Meanwhile I am living with NO FRIDGE and now LG says they will NOT reimburse me for the mini fridge we had to buy (not to mention all the bagged ice Ive had to purchase too!) The best we can do is send you a check for $100 for food reimbursement. I spent $1500 on a refrigerator from you and thats the best you can do???Compressor was finally replaced today and repairman said, I dont trust the new compressor either, so dont put any food in it for at least 48 hours till youre sure its operating correctly. Yikes. This has been such a disillusioning experience, I have praised LG products to anyone asking for recommendations, but I will not anymore due to the TERRIBLE customer service I received!! Refrigerators, and appliances in general, are designed these days to break and NOT be repaired. If thats the case, then the price should reflect a disposable product, not the thousands they do cost. LG is not standing behind their product, but rather hiding behind untrained techs who speak so politely, yet do not disseminate truthful information to frustrated customers looking for help from the company they trusted with their hard-earned money. You have lost a long-time loyal customer with many LG products in our home, shame on you...

Uno de los momentos peligrosos fue cuando me desperté en mitad de la noche con olor a gas. El pomo de la estufa para el quemador se había encendido ligeramente sin que yo lo supiera. Toda la casa se llenó de gas. Esto ocurre con frecuencia, pero normalmente soy consciente de ello cuando sucede. Cada vez que me apoyo en la estufa o estoy tratando de limpiarla, las perillas se encienden. Esto sería EXTREMADAMENTE PELIGROSO CON MASCOTAS O NIÑOS PEQUEÑOS.

I think the refrigerator is good. There were some awesome features like smart touch that allowed me to do anything with it and voice control that allowed me to open a close door without touching it. I would buy a new fridge from LG. They are the brand I want and the brand most trusted. They exceeded all my needs.

I had the LG Refrigerator for little over 4 years. Replaced the compressor twice and paid $250 on both occasions. One was 2 years ago and just had my compressor replaced yesterday. The LG customer service is very unpleasant. They put me on hold over 11 minutes and hung up on me. So, I had to call in again, the rep. didnt seem like she wanted to be there and just wanted to collect a paycheck. My wife and I invested $5k in the refrigerator, washer and dryer. We will never again purchase their products. I am going back to GE.

The easy clean oven feature is useless even if used weekly! Would advise everyone to save their money and avoid purchasing this appliance. I am so sorry I didn�€�t read reviews prior to my purchase. Surfaces especially on the sides of the oven are not cleaned. Even the scraper does not help because difficult to use on sides of oven where racks are. Can�€�t use easy off to help because of cleaning instructions. Just a terrible purchase.

Purchased a new LG top loading washing machine from Home Depot Dec. 2011. The coating on the top of the machine at the bleach dispenser has disintegrated resulting in the metal rusting and flaking off. Occasionally, clothes are coming out with rust stain. I have contacted LG and have gotten no satisfaction from them. I was told the machine is out of warranty and that this is a cosmetic issue and there is nothing LG can do. Home Depots extended warranty also does not cover this problem. Apparently we purchased a washing machine that was not designed to operate and dispense bleach as one of its functions. This is an example of poor design and quality that a major company is not willing to recognize and offer the consumer assistance in correcting. We can get some comfort in the 10 year warranty on drive motor even though the machine wont last that long. Needless to say we will not purchase another LG product.

I remodeled my kitchen two years ago. My problem is that my refrigerator/freezer has quit. I called the 18002430000 number to ask what could be done. I was told it was out of warranty and there was nothing they would do unless we would pay for service call and pay for the problem. This is not a happy event to be in!!! What do you suggest?

My LG washing machine broke down requiring a new part. The repairman advised me the part was no longer available. I contacted LG and they informed me that manufacture of parts are discontinued after 7 to 10 years. Now I am in a situation requiring me to purchase a new washer as the basic part costing about $100 is not available. I also was informed by LG this is the case not just for washers but for LG major appliances. So if one buys a LG appliance and breakage occurs after 7 to 10 years, that appliance is not fixable and must be replaced. I find that unacceptable for a major appliance and will not be buying LG in the future.

La lavadora tiene casi dos años y hasta ahora ha funcionado sin problemas. Se está acercando a la vida media de los electrodomésticos actuales, así que ya veremos. Lava bien para ser una máquina nueva. Pero, todos los nuevos requisitos de agua y jabón hacen que las nuevas máquinas no sean tan buenas como las antiguas.

I believe I should have read all the comments people made on LG products before making my purchases. Sadly, I now have to be among the complainers, in Aug 2016 Ive purchased all LG appliances. I am already experiencing issues with the refrigerator and service. Refrigerator is constantly running, I swear it may stop for 5 min and run for hrs. I am tired keeping track. Ive called and emailed LG, their response was perhaps the doors and leveling need adjustment.In short, I contacted the store that I made my purchase from, & was told to call the warranty dpt. & when I did, the earliest that the technician can come out to check it out is mid-Sept. OMG what have I got myself into. Nobody needs to go through all this. Come on manufacturers start getting serious and listen to what people are saying. We are not just making noise, these are legitimate concerns and complaints. As consumers, we are paying high prices for appliances we should get good years of use without complaints.

Después de poseer y disfrutar de lavadoras y secadoras LG en el pasado, por supuesto, cuando construí la casa de mis sueños en Ocala, pedí esta marca, lo que fue un gran error. La literatura anuncia que la secadora secará un edredón rey. No podría estar más lejos de la verdad. Mi primera experiencia con el modelo 4370 fue tratar de secar un edredón reina que se quemó. La unidad tiene menos de dos meses de uso y no seca completamente la más pequeña de las cargas. La lavadora acompañante no limpia la ropa. Esto es una gran decepción y no es de extrañar que la empresa haya descontinuado estos modelos, pero qué pasa con el consumidor que se queda con la bolsa.

I have been a follower of Consumers Reports for many years. When my 11 yr. old Electrolux started making noises I figured it was time to look for a new refrigerator. I was very happy with the French Dr. Electrolux so I chose to look for similar replacement. I went to Consumer Reports and found that it rated the LG LFXS28S96S/04 as the best French Door available.On 11-2-2021 I purchased one from Costco. I was very happy with most of the features, until it started making ice. Within a few days the door ice maker would not drop any ice. Upon checking I found that the ice in the small door ice maker were clumped together. Reading the instructions I had to break the clumps so the ice would come down the chute. In thirty years I had never encountered such a problem. I have a fifteen year old Maytag still working and prior to that a Sears which never gave me any problems with the ice maker. I cannot understand how Consumer Reports would have given the LG such high reviews that testing an actual use of the unit would have shown the problems with the door ice maker. I saw later that other consumers of the LG refrigerators have experience the same problems I did.

Love my big LG with the freezer in the pullout bottom door. Very handy but it can be troublesome. I dont use the ice maker so I know that�€�s not the problem. If someone doesnt entirely close the freezer door, frost forms quickly. Once closed, defrosting builds up ice in the bottom and the door becomes almost impossible to close properly and water drips onto the floor in front. The solution is fairly easy. Take out the freezer basket from the main drawer and unplug the fridge. Within about 15 minutes you can pry up at the corner of the ice chunk and lift it out in one big chunk. Put the stuff back together and make sure the door seals properly. Turn it back on and put a note on the door to make sure people close it properly after use.

My wife and I purchased an LG refrigerator (model LSXS26366S/02) two years ago and we were happy with our purchase. However, four weeks ago, the refrigerator stopped working. A service technician has attempted to repair the fridge on three occasions but has been unsuccessful. The next scheduled service call is eleven days from now (July 9th). So, we will be without a refrigerator for over a month and a half!We are completely dissatisfied with LGs lackluster response to this issue as well has the service company they sent to repair the unit. Unfortunately, I cant change service companies because I was told there are no others in my area. A service technician should repair this unit on the first visit. We are so hopeful the fourth attempt to fix this unit is successful! We have 2 adults and 2 kids in our household. Living without a refrigerator in this summer heat for such a long period of time is unbearable. Im reaching out to you with the hope you can help us. If there is anything you can do to expedite the repair of our refrigerator, we would greatly appreciate it.

My recently purchased LG oven temperatures are totally erratic, occasionally getting so hot as to turn on my smoke detector. While under warranty and after long delays, a service tech came out and made an adjustment. This did not fix the problem and now that my warranty is expired, they want to charge me for another visit. All of the known reliable repair people in my area refuse to work on LG products. I started to troubleshoot the problem on my own and found loose screws, stripped screw heads, and other assembly and manufacturing defects. Im telling all my friends, dont buy LG!

We purchased the LG French Door Refrigerator a few years ago and honestly has been nothing but problems and issues since the purchase. From the beginning, several parts (plastic door holders) starting falling off and breaking. We have had repair people out multiple times in the past few years (including again today). The refrigerator often freezes items and the freezer does not freeze (yes this is somewhat ironic). The freezer door is currently broken and ice maker is hanging down. Also, LG customer has been very difficult to work with, one of the most difficult appliance and customer service experiences I have ever had. If given another opportunity, we would not buy another LG fridge. I hope this is helpful and saves future buyers the challenging experience we have had with this fridge.

Ive had the LG front washer now for 3 years and the only problem was not getting that fresh smell. Issue resolved by switching to powder. Use the speed cycle - only 21 minutes. Drain the pump tube monthly and leave the door open. Clean the rubber ring monthly. Try it.

Compré la lavadora LG en Lowes y durante unos días funcionó bien. Luego empezó a vibrar en el suelo de nuestra lavandería. Llamamos a LG y enviaron a un técnico y repararon la lavadora. Funcionó durante unas dos cargas y luego volvió a vibrar. Dos empresas diferentes vinieron 4 veces más para repararla en los siguientes 3 meses. Ninguna de esas veces arreglaron la unidad. Después de la 5ª vez, la lavadora vibró e inundó nuestra lavandería. Volvimos a llamar a LG y nos dijeron que nos devolverían el dinero. Al día siguiente salimos y compramos una lavadora Maytag con cero problemas hasta ahora. Para obtener el reembolso, LG nos dio un número de caso y un enlace para subir nuestra prueba de compra. Después de no tener noticias de ellos durante un mes, les llamamos y nos dijeron que no tenían constancia de que nos hubieran dicho que nos devolverían el dinero. Su servicio de atención al cliente es una broma. Afirman que no tienen ningún registro de 3 de las reparaciones y ningún registro de decir que iban a reembolsar el dinero para una lavadora de limón. No volveré a comprar un producto LG nunca más y haré saber a todos mis amigos que también deberían mantenerse alejados. Hemos perdido 800 dólares por una lavadora que nunca funcionó desde el primer día.

I bought a new LG refrigerator Model LFXS29766S from Home Depot for $2700. After only 14 months the compressor failed. The repairman said this compressor was back ordered and it will be several weeks to get a new one installed. Apparently LG has a major reliability problem with this compressor design. Thank goodness for my 25 year old Sears in the garage. It has been running well since day one with absolutely zero maintenance or repair. I will not buy anything from LG in the future.

I bought an LG dishwasher, microwave, refrigerator, clothes washer and dryer for my new home eight years ago. As of today I had to replace the refrigerator, the microwave and I am now on my third dishwasher and now my washing machine died. Service is horrible!!! Response to issues horrible, product reliability is non-existent. I wish there was a way to bring LG to the table to respond to bad product issue. I recommend no one buy their products!

Somos personas mayores que hemos cambiado nuestra casa por una cooperativa. Para nuestra cooperativa hemos comprado todos los electrodomésticos nuevos. Entre los electrodomésticos hay una cocina de inducción eléctrica LG. Nos mudamos a nuestra cooperativa el 22 de septiembre. La cocina no ha funcionado correctamente, ya que una de las placas de cocción no funciona en absoluto y la puerta del horno mira constantemente y requiere una reprogramación. La cocina se compró en Lowes y nos recomendaron que compráramos la garantía extendida, lo cual me alegra que hayamos hecho. Según el número de serie, la cocina fue fabricada en abril de 2020. Al contactar con LG se organizó que un técnico viniera a nuestra cooperativa y revisara la cocina. El técnico llegó a la conclusión de que la placa de cocción es defectuosa y requiere su sustitución. El bloqueo requería una reprogramación. El técnico no pudo decirnos cuándo estará disponible la placa de cocción para su sustitución. Le daremos a LG una semana y si no se resuelve, consideraremos devolver la cocina. En caso de que no esté disponible para que devolvamos la cocina, si es necesario, iniciaremos un proceso judicial. Sería conveniente que LG revisara mejor sus productos antes de ponerlos a la venta. Estamos completamente discutidos y no recomendaríamos LG. También hemos comprado un frigorífico y un lavavajillas LG y rezamos por no tener problemas con ellos.

They do not stand behind their product. Had issues with the washer the day we installed it. It leaked. Leak has stopped for now. Took over a month to get someone out to look at it. Repair person said they were ordering parts. Have not heard back from him. The washer works for now but what happens when it breaks down again? We have contacted LG several times and have gotten the runaround every time. They will not even give you an email you can reply to. DO NOT BUY LG. The company we purchased the item from has been very helpful. They even contacted LG several times.

Esta lavadora tiene muchos problemas. La compré hace 1 año. Lo más molesto es que el dispensador de jabón rara vez funciona. A veces no dispensa, otras veces dispensa sólo un poco y últimamente sólo cuando los ciclos terminan y abro la puerta, dispensa. El ciclo de secado nunca ha secado los platos. El agua se encharca encima de la cristalería y los cuencos constantemente. Siempre tengo que secar la vajilla. Las rejillas ajustables son de lo más molesto, ya que no se quedan donde las ajustas y me paso mucho tiempo agachado ajustándolas ya que se vuelven a colapsar. El filtro que tienes que quitar y limpiar todo el tiempo es un dolor. Este lavavajillas tan caro ha sido el mayor error. Me ha vuelto agria con los electrodomésticos LG, ya que al mismo tiempo compré un frigorífico LG, que es otra queja. No se acerquen a LG.

We loved this fridge for about the first 3 months. Then the optional second ice maker that we purchased would take a week to fill. We were told the air temp in AZ was too hot for the fridge to produce ice any faster!! Really, how stupid do you think we are? We have had at least 10 visits to repair this issue and now the upper part of the fridge is fluctuating from 30-42 degrees when set at 37. We are losing food to spoilage and freezing. We are paying for all the spoilage. The battle continues to have this fridge operate as it should. VERY VERY FRUSTRATING. I will not buy LG again.

I will NEVER buy another LG product. This washer has almost made me lose my sanity. I keep getting uneven loads and I re-load and re-load and re-load and it takes a day or so to finish one load of laundry. This so called smart drum sucks. If you are smart you will never buy any LG products. I have told all of my family (large family) and all of my friends nationwide to never buy the LG product. You will only have a headache every time you try to do laundry.

We purchased our LG machine from Home Depot online, September 2013. Although I do not like how the machine operates (cannot fill) (never enough water) (takes forever to wash a load), it stopped emptying April 26, 2015. We called for service which was to take place on April 29. It was determined the machine needed a new pump. It was ordered that day and was to be in in 3-5 business days. After waiting 10 days, we called Diamond Warranty service. We were told the part was ordered and there was nothing else they could do about it. We then called Home Depot and when they checked, they found the part had been backordered and then reordered and again should be in in 3-5 business days. It finally came in May 15. We set up the repair for May 19. I took off work because my husband was in court all day. At 7:30 on the 19th, they called and said the repairman was ill and rescheduled to Thursday, May 21. On May 21, they called and said the person would be out the rest of the week and could reschedule next week after Monday. I have now been without a washer for 25 days. Home Depot said they can do nothing but file a report against Diamond warranty and it will take one to two business days for a supervisor to respond. When I called LG they said they were very sorry and could only do the same. When I asked to speak to a supervisor, they asked me to stay on the line. I held for 13 minutes and then hung up. Obviously neither LG nor Home Depot care. I want out of the extended warranty and they can take the washer and shove it because neither are any good. I have been to the laundromat 4-5 times and spent 11 to 15 dollars each time and still have no washer. I will never buy anything from LG or Home Depot again. Even if they do come out next Wednesday, it will have been 31 days without a washing machine. This is ridiculous!

I bought an LG refrigerator from Sears in May 2015. In June 2019, my freezer stopped making ice. Long story short: an LG technician diagnosed the problem as a compressor/sealed system failure. LG agreed to a courtesy repair but after three visits the LG technician submitted a report to the company declaring the unit unrepairable. Since then, the company has delayed and deflected and made follow up and follow through extremely difficult. I cannot reach a service manager on the phone. I am not sure whether I will be compensated for my losses. I know there is a class-action lawsuit against LG on this very issue. I may well end up joining it. There is no reason why a four-year-old perfectly maintained refrigerator should fail after four years. It should be covered under the manufacturers warranty.

So.. this machine was given to me and now I know why! This damn machine sucks BIG TIME! I must get rid of it too because it does absolutely nothing but soaks my clothes in filthy water and in slow motion, rotates it mid circle (to the left and right). When loads are done, vagina discharge on my panties and deodorant stain on my blouses! Sorry... I know thats tmi, but its the truth. This ** washer is a waste of space. LG... yall suck!

We purchased the LG French door, bottom freezer about 5 years ago. We spent the extra money because we thought that LG was one of the best at the time. This model has only the water-in-the-door; icemaker in bottom drawer. The salesperson showed us why THIS bottom drawer was better than others with the same idea: the gear-type rollers were more substantial and the slides were larger. The rationale was that it would be more durable. In the past year, the freezer drawer is becoming harder and harder to pull out and/or push in. I have taken the bin out and found grease/graphite on the bottom of the unit and along the left rail. Water from the icemaker also tends to build up as it sometimes drips onto the left rail, making the rolling very difficult. After wiping it out, it seems to be fine for a few hours...then its hard again. We have had it with LG appliances. We had an LG dishwasher that nobody would work on. The LG washer/dryer that we have, are doing OK for now, but the bellows in the bottom of the washer where the water is pumped has cracked twice in 5 years, allowing water to run get on the floor. I should have had a pan put under the washer, but this indicates either bad engineering or bad design.

I am disappointed that the fridge stopped cooling in about 3 years. Repair process/experience is even worse. Took LG and contractor three times to come and fix and fix again and again. Food reimbursement never showed up over a month since request sent in as early as 4/1/19. Had to call on 5/20/19 and got another case number and told me I should have received an email in 48 hours. Now it is over 72 hours. Horrible experience! No more LG products for my family.

I will never buy from LG again! This has been a horrible experience. This is the 2nd time our fridge went out. 1st time frost build up at the back of the fridge and it wouldnt stay cold. We lost $250 in food. This time it completely went out and lost $500 in food plus 2 days off work without pay to have a repairman, who was sent by LG not do anything at all. The repairman told us the compressor and other components had to be replaced. He told us this isnt guaranteed because its known that LG has compressor issues. Its just a bandaid for the inevitable. Today he was supposed to be here at 8:00 am. No call, no show and no explanation! And... 2 weeks now without a fridge. Completely disappointed. This was not a cheap fridge. Dont buy this product! Read all reviews.

The refrigerator had touch screen features, good temperature functions, and enough room for all my groceries. The height and width was good, as well as the space it took up. I would improve the amount of time the warranty lasts and probably more cost effective. The cost is pretty high for some of the products, however, I enjoy the appliance. I chose this brand because its a well known brand and everything works well as expected. Im a fan of other products from LG and they work great. Great purchase and easy to use.

I have had my LG since 2008 since then the freezer drawer broke, the ice-maker broke and this morning I woke up to a refrigerator and freezer full of full that is no longer usable. Realized the refrigerator light was on all night, the door was shut, it melted the light cover and ruined the food. I will not ever buy another LG. I only wish I had read the reviews before purchasing.....

We have a 5 month old refrigerator that has not been cooling since 11/15/2016. A tech named Jerry came on 11/16/2016 and told us that he will need to call a supervisor for assistance moving the refrigerator in order to repair it but he will call us back that afternoon. (By the way, it�€�s on rollers. My husband and I were able it with no issue and I�€�m 7 months pregnant.)We did not hear back from Jerry until a week later on 11/21/2016 even after multiple voicemails. When we called customer service for assistance because we couldnt reach the tech we were told that there was nothing they could do until the following Monday. We went all weekend without a refrigerator and had to throw out ALL of our food. When a different tech finally showed up on Tuesday 11/22/2016 we were told it would be another week (after Thanksgiving) before repairs could be done. Now we have to wait until 11/28/2016 (please remember that the refrigerator stopped working on 11/15/2016).In the meantime I have no way of storing milk for my two-year old whos been eating fast food every day because we have no way of keeping food cold. I called and spoke with corporate supervisor LeeAnn who was extremely unhelpful and rude. She told me I�€�d just have to wait a week and didn�€�t offer any solutions or to help us a bit. From the second she came on the phone, she was argumentative and acted as if I was inconveniencing her. We�€�ve had to call all of our family and cancel Thanksgiving. I understand that it�€�s Thanksgiving week and that getting someone out to repair the refrigerator might be an issue; however, we actually called the issue in a week before Thanksgiving. If something had been done then we wouldn�€�t be in the predicament!

Noté una mancha de quemadura en el interior de mi horno microondas LG hace unas 2 semanas. Intenté limpiarla sin éxito. He mirado más de cerca la mancha, que está creciendo con cada uso. Ahora parece que se está quemando el material. El microondas ha sido más ruidoso en el arranque de lo habitual, pero no pensé en ello, por lo que puede o no estar relacionado con el problema en cuestión. Me puse en contacto con el servicio de atención al cliente de LG y su representante me dijo que dejara de usar el microondas porque podría incendiarse, pero que lo que estaba ocurriendo con el microondas no dañaría los alimentos que se estaban cocinando. Eso es un pequeño consuelo. Pedí información sobre la retirada del producto, pero por desgracia LG no ha retirado el producto del mercado por este problema, aunque el potencial de incendio es grande. ¿Qué lógica tiene eso? ¿No ha oído LG sobre el derecho de daños? LG se puso en contacto con el taller de reparación local para arreglar el problema a su cargo. Las piezas y la mano de obra fueron pagadas por LG. Compré este microondas en 2008. He usado y tenido varios microondas en mi vida y nunca me había pasado algo así. Sí, mantengo el interior limpio y libre de grasa. No hace falta decir que si esto no se puede reparar y debo comprar otro microondas no será un LG.

Absolute worst customer service ever. $3000 Refrigerator stopped working one month after going out of warranty, so basically at the 13 month period. Had to purchase a repair plan for $350 to get it fixed. Repair person has been here three times and it is still not working over one month later. I have been living out of coolers for a month now. Now they are telling me they have to get authorization to order a new part, which if that goes through wont arrive for another week. This is ridiculous that we should have to go through this for this long. I replaced all the appliances in my kitchen last year with new LG and this is what I get. I have an old freezer in my garage that has lasted for 20 years without issue. Should have stuck with it.

For the past 40+ years, we have purchased all but 2 of all major appliances from Sears. The single-door Kenmore fridge with freezer on bottom was working well, but no ice and water in door. So, after using it for 5 years, we decided to purchase a new fridge with the missing extras. Sears had a great sale going in Oct. 2007, but single-doors werent available anymore. The LG LFX25950W was very attractive. Within 11 months, the icemaker needed replacing under warranty. It has since died again and were still using the icemaker in the old Kenmore. In 2010, I discovered that there was a recall on the energy star rating that had been posted 4 months after my purchase. I filled out the application on the LG website. Six months went by and a nagging voice in my head reminded me that I hadnt heard anything. I went back online and filled out the application again. This time I was acknowledged and was soon contacted by Allen & Sons. The fix was to replace the motherboard. LG was to send a check to make up for the additional cost of operation for the time we had owned the fridge, plus an annual check for the operation costs. The motherboard was fixed within 2 weeks and the annual check amounts to $3.95. I havent had the nightmare problems of other models, but this one is nowhere close to being of the quality I expected. From the beginning of the recall work, the panel has displayed error code Er IF, which indicated a problem with the freezer fan. When the motherboard was first replaced, the error code went away. When it came back, they came back and the serviceman called LC engineering and it was decided that another motherboard was needed. The funny thing is that if the fridge is unplugged and then plugged back in, the display panel works fine for about 30 seconds and then the error code returns. Luckily, the temps, drawers and lights are all fine, but we have to pay labor for the repairs, so far only $135. If youre in southern California, call Allen & Sons in Canoga Park. They are efficient and travel.

El compresor de mi frigorífico LG de 3 años ha dejado de funcionar. Es el compresor lineal y cuando el técnico vino a reparar el frigorífico dijo que había que cambiar el compresor por un modelo actualizado. Esto no arregló el frigorífico. El segundo intento fue una empresa diferente que dijo que la primera reparación era incorrecta y sustituyó el compresor y el evaporador inferior. El primer técnico volvió y dijo que el evaporador inferior estaba mal instalado e intentó una reparación con poca confianza en que funcionara. Me he puesto en contacto con LG y se niegan a sustituir o arreglar el frigorífico en este momento porque no puedo encontrar el recibo. Me puse en contacto con el lugar donde lo compré y no puedo obtener una copia del recibo. En este momento la nevera de 3800 dólares es sólo un gran pisapapeles que me costará reciclar. LG tiene un servicio de atención al cliente horrible y se niega a cumplir su garantía y a respaldar el trabajo de sus técnicos de servicio. No recomendaría comprar LG y no volveré a hacer otra compra de LG.

I purchased the worst appliance of my life - an LG refrigerator. It is absolute junk, and I regret ever trusting this company with such a large expenditure for their flagship refrigerator. The fridge never - from day one - held a proper temperature, and the compressor failed within the first year. I tried contacting LG to get warranty service on what was offered as a 10 year compressor warranty, and LG customer service denied their obligations through what happens to be the worst customer experience I have ever had in my life. I am so incredibly angry with them. Just writing this review infuriates me. LG refuses to honor to do the repair, but tries to scam me even further by trying to sell me yet one more level of warranty through my Consumer Protection office, just to honor the warranty that I already have through the original purchase. And then they come back at me and say that they will honor just providing the part on the compressor, if I buy one more extended warranty and sign a waiver to release them from the remaining 8 years left on my already existing 10 year compressor warranty. My fridge has been sitting dead - DEAD - in my kitchen for the last 18 months. I filed a complaint with my Consumer Protection Branch, and they have been fighting with LG for nearly 18 months now, where LG refuses to acknowledge needing to honor any repairs, or to acknowledge my situation. My fridge, completely dead and with the protective plastic wrap (from factory) still on the doors, is landfill junk. So much for that $3,400 retail price for a bunch of landfill crap. I hate this company. I hate this company with a passion. I hate them so much, that as my fridge sits dead for the past 18 months, I get so angry that I cant keep food in my house after spending so much money on the initial purchase. The only time I can even try to keep food is over the winter months when my garage is cold from the winter outdoors. I cant believe that I spent an entire winter (this past winter, and the last) going out to the shelf in my unheated garage, and being forced to eat the food there for me and my family, and questioning whether the food that was ate each and every day would make me sick, or whether it would kill me (from food poisoning). I hate this company so much that I will never - EVER - purchase another LG product in my life. I pray this company goes into bankruptcy. Im in the process of proceeding on a lawsuit with this company, and Im going to go after them for every last penny. My lawsuit is fueled by my hatred for LG, so if you want to feel like I do (the rage) you should go out and buy their garbage and experience this overwhelming anger. This is the worst company I have ever dealt with. They are scammers, building absolute junk, with horrible products made not to even last a year. My sister just bought an LG phone, and its the worst piece of garbage she said she has ever bought. Shes taking the non functioning phone back to her phone company, because it doesnt work, and has never worked properly. If you want to get an idea about what other LG customers think about LG products, look no further than the 1 star (out of a possible 5 stars) that LG refrigerators are rated at, at ConsumerAffairs.This company fails at everything they do. Did I say I hate this company, passionately? I have never - EVER - in my life hated anything more than LG!!! Do not buy LG products unless you have a passion for being angry, and enjoy feeling hate. I hate you, LG. You are the worst experience of my life, and I wish you and your scam into bankruptcy. Your products dont deserve to be in the world. LGs bankruptcy would make my life so much better. (I hate LG that much!!!) Stay away.

Compramos un lavavajillas LG hace 4 meses. Después de 3 meses empezamos a tener problemas. En el último mes es más el tiempo que no hemos podido utilizarlo que el que ha funcionado. He llamado a LG 4 veces hasta ahora, es bastante obvio que no pueden arreglarlo pero se niegan a cambiarlo. Estoy en el punto en que ya no lo quiero, sólo quiero que me devuelvan mi dinero. Que desperdicio de dinero. Te dan la oportunidad de poner una reseña en su página web, pero adivina qué... mi reseña nunca se publicó.

If you were thinking of buying this washer, save your money. It is the biggest piece of junk you could purchase to wash clothes. It has given me nothing but trouble since I purchased it! My clothes come out dirtier than when I put them in. I have followed all the instructions on how to maintain this substandard washer to no avail. DO NOT MAKE THE MISTAKE I MADE. DONT BUY AN LG TROMM WASHING MACHINE!!!!!

Within 6 weeks of purchase, our washer would not turn on. We followed online instructions for a hard reset and were able to keep the machine running for a few weeks, then that process no longer worked. We called LG who scheduled technician. Purchase date July 26, first repair was mid September. Panel replaced. Washer worked for 4 loads and stopped turning on again. We called a second time. A week later a Tech came. He could not diagnose the problem even with another tech on the phone. Ultimately reported back to LG that our outlet was faulty or not properly grounded. We KNEW this was untrue because we had our electric upgraded years ago. We could not get another tech out until we proved we had proper electric. We paid out of pocket $170 for an electrician to come and test our outlet and amperage. There was NOTHING wrong with our home wiring. He suggested was a cord issue.We reported this to LG agents and were told a tech would come back with cord and replace. Tech came a week later. NO cord had been ordered. We were told it was on back order. This was third visit. Our original call to agents informed us that 3 calls to the home and our appliance would be replaced. That was third visit. (And it occurred on Oct 15 which was over a month without a washing machine.) We were told cord was on back order and would not be available until some time early November. Every time we called (four times) we were told something different about when the part would be available. The technician told us he would recommend replacement. He requested copy of receipt. We sent texted image to tech and assumed all was in place. Two weeks later, on Oct. 30 I called again for an update. I was told (after speaking to THREE DIFFERENT AGENTS) that the tech had not submitted recommendation for replacement.Agent contacted tech who said we had not provided receipt of purchase. I was also told by agent Arthur that the part on back order had in fact been sent to the technician on Oct. 23rd. (Per Arthur this came from Jamie in parts dept.) I demanded replacement. Was told to upload receipt to a portal emailed to me (which I did) and a replacement review would be implemented. Per agent Ivan this would take about 5 business days. The next day the technician called and wanted to schedule a Saturday visit for repair, because miraculously he did in fact have the part after all. My husband and I were both unable to be home, he worked and my father is seriously ill) so we declined that Saturday repair. I also was afraid that if he came out and was still unable to repair the washer it would cancel the process in motion for a replacement.I also reported this conversation to Ivan, as he called me back that same Thursday to check in and inform me that he had received my uploaded document as requested. He agreed that another repair attempt may further muddy the situation. Six business days later I called LG again and spoke to agent Mary. She said the technician had submitted a recommendation but not a request and the process had to begin again. I was furious. It was now one week into November and I am still paying for laundromat services to have clean clothes WHILE making payments to Lowes for the non working washer. Ultimately, I called from another phone to the tech on speaker (his number was on his business card) while agent Mary was on the other phone on speaker and insisted they speak to each other. The tech said he had done everything he was supposed to do and was tired of people dragging him back into the situation. He hung up on me (the tech) and Mary the agent was very apologetic but had no recourse besides starting over with the replacement appeal. The next day, the technician called my husband and said he could come that very day and replace the cord. (Funny how when people are forced to communicate in front of the customer, miracles happen.)My husband allowed him to come. He replaced the top selection panel, the front panel and the power cord. He said if the washer stops working now we will have to get it replaced because there is nothing left to repair. That was November 7th. One week later, the washer is functioning properly and I am still catching up on my wash. This took from September 12 to Nov 7th --FIFTY SIX DAYS (almost two full months, and nearly twice as long as we owned the washer before it stopped working), four technician visits, three parts replaced, out of pocket cost for an electrician to test our power (though we knew that was not the issue) and at LEAST 12 CALLS to LG to resolve.I have been a home owner since 1991. NEVER EVER in my life have I experienced more frustration in dealing with customer service. After the second unsuccessful attempt to repair an BRAND NEW washing machine we should have been offered a hassle free replacement. LG not only sells a product they cant repair, they have no willingness to make things right with their customers. I will tell everyone I know about this experience and discourage them from purchasing any product LG makes. I will never even CONSIDER their products in the future. Lifes Good ?? Not for LG customers.

Our LG refrigerator quit working after only four years. It was diagnosed as a sealed system failure. I noticed many other reviewers have had the same issue. The parts are covered under the warranty, but the labor isnt. $800-$1200 to repair! Model #LFC25776ST needs to be recalled! Were starting over and buying a Whirlpool.

Mi lavavajillas no se usa mucho (6 veces por semana) y a los 18 meses de tenerlo, el acabado inoxidable del panel de control (alrededor del botón POWER) empezó a desgastarse. Me dijeron que esto estaba fuera del período de garantía y que podía pagar para reemplazar la puerta (por esencialmente 1,4 del precio que pagué por el lavavajillas). El lavavajillas ha funcionado bien, pero no de forma espectacular (la vajilla a menudo sigue húmeda después de secarse durante la noche, he probado todas las combinaciones de ciclos de secado para mejorar esto). En general, estoy muy decepcionado con la calidad del lavavajillas, no volveré a comprar un producto LG.

Compramos nuestro microondas LG hace unos 10 meses para sustituir a un dinosaurio GE. El LG tiene un aspecto elegante, es potente, está repleto de funciones sencillas y, lo más importante, es silencioso y la alerta cuando está listo es casi agradable.

Tengo un frigorífico LG desde hace unos meses y ha dejado de enfriar correctamente, y el dispensador de hielo y agua no funcionan. He intentado el servicio de atención al cliente de LG 4 veces y, en la última llamada, he pedido hablar con un gestor. Todos dicen lo mismo, prometiendo una resolución, aunque no pasa nada. Llevo más de 3 semanas esperando que me ayuden con mi problema, pero la ayuda no llega. En su lugar, compraría cualquier otro electrodoméstico grande a cualquiera que no sea LG.

Mi lavadora de carga superior LG de la serie 7100 es increíble. Tenía una lavadora de carga frontal Bosch muy cara que sonaba como un chorro durante todo el ciclo de centrifugado (incluso en el ajuste bajo), y le salía moho. Esta LG es silenciosa y la bañera es enorme. Estoy muy satisfecho.

Failed compressor on a 4 year old Kenmore Elite French door refrigerator. It was manufactured by LG and sold by Sears Canada. Of course I purchased the extended warranty which is now null and void after having been underwritten by now defunct Sears Canada. LG Canada basically told me to go ** myself. I am Horrified that I spent 4000$ on an LG refrigerator and LG won�€�t step up to make this right given the known issue of compressor failure. The repair bill is estimated to be 1000$, which I cannot afford. I�€�ve had to purchase an inexpensive used fridge and move a basically lightly used top of the line refrigerator to storage in hopes that LG may step up and do what is right. It is untenable that consumers are being exploited in this way and treated with such a lack of care or concern. I am thoroughly disappointed and will be pursuing every avenue to see my money returned.So far, LG has proven they are driven by profit - they are knowingly selling defective appliances to consumers. I recommend that folks avoid LG manufactured products and spend their money on appliances that are manufactured by reputable companies that will stand behind their product. Compressors should last 10-20 years. 4 years??! They are defective and LG needs to own their mistakes.

It was energy efficient and self defrosting. Very reliable. Fantastic refrigerator that was very easy to clean. Items kept at the proper temperature. Quiet. But do wish the dial was easier to reach. It was towards the back of mine. Im short and short arms so hard to reach that far. Other than the dial though it was a terrific refrigerator. Served us very well. I am very happy with LG overall.

We purchased an LG fridge from Home Depot on the 19th of January 2011. This fridge went hot and destroyed most of our food on July 13th, 2011. I called LG and they ended up getting a technician out to the house that afternoon. LG said the issue was the control board, but the tech thought there was more. He ordered a compressor as well. Home Depot gave us a fridge to use in the mean time. They returned to fix this on the 26th of July. The panel didnt solve the issue so the tech went to install the compressor and found there was no freon in the system. LG didnt believe this was the problem after two days of waiting, so the tech had to come back on Friday on the 29th of July to install an evaporator with UV chemical in it. The fridge had a bunch of freon on the charge side indicating a blockage somewhere in the system. We had to run the fridge for all weekend and then late Monday, came back to find it still was not cooling or working. LG, at this time, said they may replace it. After a bunch of calls to LG and getting nowhere, we finally are being told they will replace it. This is another 7-10 business days with no fridge and no results. LG informed us that they will NOT pay for destroyed food. I would not purchase another LG product. We have 4 other LG products in our house not including this fridge. The customer service sucks and response times are unacceptable.

Purchased our LG LFX28968ST French Door Fridge (SS) and spent over $2K to have the compressor stop working and we lost hundreds of dollars in food and condiments. I tried to call the authorized repair person in my area who they gave me and never received a callback. I guess I am lucky I have tile floors and did not have water damage like some people have experienced. So now that I have cleaned out my fridge I am sitting on hold with LG customer service for about 15 minutes already and they still do not have any answers. Telling me that someone will call me back in 24-48 hours, meanwhile I am sitting with an empty fridge and the closest store is 12 miles from our house to get ice (not to mention the time). So now they are sending me a form and said to send in my proof of purchase for the Fridge (which I have and will do) but they said they will extend the warranty to cover the parts and labor. Lets see if this is honored.

LG envió a alguien a sustituir la pieza defectuosa. Lo hicieron como una cortesía única. No puedo evitar la sensación de que el frigorífico es una basura, y es sólo cuestión de tiempo hasta que el coste de seguir reparándolo no merezca la pena. Y es una pena que haya tenido que publicar en este sitio para obtener algún tipo de ayuda de ellos, cuando se negaron rotundamente cuando llamamos. No obstante, gracias a este sitio por ahorrarnos cientos de dólares en la reparación, y aprecio que LG haya dado un paso adelante y haya hecho lo correcto, aunque sólo sea porque he publicado en un sitio público el problema que tenemos.

I thought I had the worst refrigerator experience ever until I read the other reviews of my LG French-door refrigerator. The following is a list of problems most of which occurred within the first year we owned it. There were so many that we didnt call for replacements under the warranty, which we should have done, but we really needed a whole new fridge and we never would have gotten one from them.The door seals dont work properly, so we have to check to see that the doors are shut. You cant open one door without the other opening! The produce bin, which is made of flimsy plastic, cracked and broke so that it wont slide on the track. The ice-maker takes forever to make ice. The water dispenser on door never worked properly. The plastic rim of shelves became loose and was about to fall off. The fridge light overheated and burned and melted the top of the fridge and the light bulb sockets (Im told a lot of LG refrigerators have this problem). The plastic cover over the light never snapped properly into place and we had to use duct tape to hold it on. It eventually warped from too much heat from the bulbs.I did extensive research online to find a French-door fridge that would fit into the space we have. We didnt have many choices and I paid $2200 for the LG fridge. I should have read the reviews first. I will never buy an LG product again and I have told all my friends not to.

We love the way our stove (LRG3095) looks with its beautiful cobalt oven, but we do not like that two of the burners are weak. I do not need a manufacturer to call one burner a power burner while another will barely boil a saucepan of water. All burners should have been equal, allowing me, the customer, to decide how high to turn the heat. Also, the top control panel sticks out more than 2 inches into the space of the back burners, so you cant really fit four pots on the range at once - extremely frustrating and really cuts into the functionality of this otherwise well-designed piece of equipment.

I have only owned this LG for a few months but the drawers and side bins are chipping. I have several pieces that I will try to glue back on but now it is only a matter of time before I break a drawer. I wish I had realized this before I made such a major purchase. Please note: This a replacement LG as the freezer on the original failed within one month of purchase.

We have owned our LG front-loader for around 6 years and it started having problems in the last six months. The problem is that the machine fills up with water about 3 to 4 hours after use.

LG Fridge model #LMXS2762S/00 purchased from Best Buy. $1700 down the drain delivered on Nov 8, 2015 started with the ice machine then the freezer then the fridge. I lost approximately $800 in groceries and have been calling and complain for weeks. Keep in mind I have children and have been having to feed them crap or forced to go to the store load them up every day in order to eat healthy. They have sent a guy out a few times and still nothing is getting fixed. I have seen lot of bad reviews and am suggesting a class action lawsuit again like the one that started against them in 2012. If you would like to join against them please let me know by emailing **. Lets hold them responsible for their faulty products. Now they are saying they cant have someone out until the 8th of March and it broke on the day before the Super Bowl.

I purchased from Home Depot the LG front loading washing machine model # MW2050CW in April 2011 so this product is only 7 years old. It started making a loud grinding noise in the spin cycle, so I called LG directly to see what I should do. Someone from their technical department asked me to start the spin cycle so he could hear the noise. He quickly diagnosed it as bad bearings. Since the machine was out of warranty, I was transferred to a different department, thinking I was still talking with LG. I was talking to Assurant Warranty, who LG uses to provide repair service when their appliance is out of warranty. However, I wasnt informed that I was no longer working with LG which I believe is very deceptive. I signed a repair contract for 3 payments of $95 each on Sept 28, 2017 to begin the repair. A local repair company called Authorized Appliance (would not recommend them either) sent a technician on Oct 2nd. He also turned on the spin cycle, listened to the noise and confirmed what LG had told me over the phone was bad bearings. He performed his diagnosis in 10 minutes. Within 2 weeks, I received a call from the warranty service stating they had received the technicians diagnosis and authorized the repair. On Oct 28, 2017 the second payment of $95 was charged to my credit card. Early in November, I called the repair company to be told they were still waiting on 1 more part to be delivered which was the drum for the washer. On Nov 13, I called the warranty company to hear from them what the delay in fixing my machine was all about. They were unable to reach the repair company due to a large volume of morning calls and asked me to try them later in the afternoon, but assured me they were staying on top of this. I finally reached the repair company on Nov 21st only to be told that Assurant had canceled the drum order because it was no longer available. The drum has a lifetime warranty and to be told the part isnt available on a 7 year old washer is completely a rip off by LG. During the same phone call with the repair company, they told me that Assurant informed me of the decision on Nov 2nd and had already refunded me and that I had cashed the check. Both were lies so now I know Im really getting the run-around. At this point, I called LG directly twice, and spoke to a final person who said my complaint was being directed to the special customer service department of LG for a decision. I was told that I would hear back from them within 3 to 5 business days. I confirmed that Wed, Nov 29th was the last day I would hear from them. That was yesterday!! I will call them today and demand some answers how they are going to correct this problem. By the way, I was charged $100 (which will not be refunded) for the 10 minute service call. DO NOT BUY A PRODUCT FROM LG ELECTRONICS, INC.

We bought an LG refrigerator (model #795LMX2598) 2 years ago and the freezer door is already leaking air. The rubber seal on the freezer door is warped already and cool air is leaking out. We were told parts wont come for at least 2 more weeks. In the meantime, we have a freezer that cant maintain temperature and just in time for Thanksgiving! We were told that it may be hard to find parts for LG refrigerators. We may be looking elsewhere for fridge in the future.

Compramos este microondas en 2018, junto con el frigorífico a juego, el lavavajillas y el horno doble. Gastamos una pequeña fortuna en comprarlos para nuestra nueva cocina. Nuestra remodelación de la cocina se retrasó, por lo que el microondas no se abrió hasta hace poco. Fue abierto e instalado profesionalmente. Durante su primer uso pude escuchar lo que sonaba como un ventilador, que se detuvo. Llamamos a LG y nos dijeron que, al estar fuera de garantía, tendríamos que llevarlo a un taller autorizado (pero que probablemente tendríamos que pagar nosotros la reparación). El taller más cercano está a una hora de distancia, y eso después de desmontarlo de la pared, de los armarios. Entonces se espera que lo volvamos a instalar. Estoy más que abrumado y profundamente decepcionado.

Compré un combo de lavadora-secadora LG de carga frontal con pedestales (modelo WM3670HWA) en Lowes con cobertura extendida a finales de 2016. Múltiples problemas. Principalmente el CÓDIGO DE ERROR UE la mayoría de las veces. Su no sobrellenado o una pequeña carga. Continúa empeorando. No hay ninguna opción de centrifugado, por lo que la lavadora lavará eternamente, durante horas, tratando de centrifugar. A veces tengo que ponerla en otros 5 o 6 ciclos hasta que finalmente centrifuga. Esto es una locura. La ropa parece sucia, el dispensador de la lavadora no se vacía completamente. A veces hay una fuga de agua en una esquina. Se puede lavar una carga durante horas. Se gasta agua y electricidad. El servicio técnico viene de nuevo. No estoy seguro de si su barrings o tablero de la computadora en el error de la UE, otras cuestiones desconocidas. No malgastes tu dinero en LG. Tuvo un tiempo difícil con el servicio. Cualquier hallazgo alguien sabe nada.

Tengo un nuevo refrigerador LRDC2603S entregado el 9,12,2020. El frigorífico no enfriaba a 37 grados y seguía caliente a 45 grados. Hemos cambiado el ajuste a 33 pero la temperatura de la nevera sólo fue capaz de enfriar a 44 grados. Después de numerosas llamadas telefónicas andamp; con el técnico reparado 4 veces, la temperatura de la nevera sigue siendo demasiado caliente, más de 42 grados. He comprado un termómetro de nevera para controlar la temperatura. Cada vez que llamo a LG, pasa al menos una hora antes de que alguien responda al teléfono. La mayoría de las veces, no se puede contactar con nadie. Me quedé totalmente atónito cuando un representante de atención al cliente me preguntó si había solucionado el problema después de que llamara para informar de que el frigorífico seguía sin funcionar correctamente tras otro servicio de reparación. El técnico fue muy amable y profesional. Es el personal del servicio de atención al cliente que se supone que proporciona servicios con el que tengo problemas. O bien no responden, o son groseros, o te dan largas o son totalmente incompetentes. Y me desvían la llamada a otro departamento yamp; entonces el teléfono se cayó. Nadie intentó realmente resolver el problema y darnos una respuesta sólida.El problema es muy claro. La nevera no enfriaba a la temperatura establecida. Si no pueden arreglarlo, cámbialo. Y cuando les dije que la comida se estropeaba. Su respuesta típica es enviarme un enlace para informar y poder reclamar. La nevera fue entregada en septiembre del año pasado. Han pasado 8 meses y se supone que alguien se puso en contacto conmigo. Todavía estoy esperando. Ya son 8 meses.....

Ahorré para comprar una estufa nueva. El esmalte del suelo del horno empezó a desprenderse, ahora está oxidado y de hecho tiene agujeros. Estoy muy decepcionado con esta empresa. Dicen que no está cubierto. ¡MALOS NEGOCIOS!

We purchased our home in 2/2015 which came with LG washing machine purchased in August 2013. Machine started showing UE/balance error by September. In first call to LG, we were told we needed to level machine. We did so, but machine was already leveled. Soon after, UE warnings began to appear during sheet washes and tub cleans. If we are not on top of the cycle, machine will run for hours spinning and then refilling then spinning again. Called again and told since we were out of two-year warranty we were responsible for call and repair. Technician recommended by LG said circuit board was gone and would cost $300 for part. One more call to LG, and we were told they could do nothing for us. Technician said to just purchase new machine as we would be throwing good money after bad. So we are replacing two and a half year old machine that was used since purchased by two owners who were retired couples and have minimal washes. A huge piece of junk. I would NEVER purchase an LG appliance again.