Tengo esta lavadora de carga superior LG Direct drive desde hace aproximadamente 3 años. Mi ropa nunca ha olido mal, pero desde que compramos esta lavadora odio hacer la colada. NUNCA huele bien (siempre huele mal). He tomado todas las precauciones recomendadas. Siempre uso detergente HE. Dejo la puerta abierta entre cargas, limpio la bañera, blanqueo, etc. Nada funciona. Odio esta lavadora. Si alguien lee esto no la compre. Solía confiar en LG, pero creo que deberían dedicarse a los televisores. Por favor, que nos devuelvan el dinero.

We bought a $2500 stainless steel model # LMX 5307465/00 LG refrigerator at Home Depot which has had two issues in less than one year with the ice maker. Luckily, the water that leaked onto our wood floors did not completely damage them but we wanted a new fridge and were told NO. I think the customer service is lacking as it took over 4 days to get a repair person to our house and we ended up throwing away all the food in the freezer because it was ruined due to the refrigerator issue. I will NEVER buy any LG product ever again!

My LG fridge is a dud, within months of ownership, the door shelves broke off, the snack drawer cracked, and during Summer, the freezer does not freeze; needless to say, it does not make ice, and your food is constantly ruined. Forget about ice cream!

This is the first time Ive ever written a review, ever in 42 years but Im so dissatisfied with LGs customer service that I feel its warranted. I had my $4000 LG refrigerator less than a year when problems started. The issue started as a loud noise thats ended in the refrigerator not working at all. I called customer service immediately when the noise started and they went thru a series of self-tests by phone to determine what the cause was. Initially the rep suggested it was a fan issue. So we re-leveled the unit and the doors as suggested (because according to LG this isnt covered under the warranty). The problem continued and then error messages began to show on the door so we called back to LG and after several days of calling we were eventually set up with a warranty repair service to come out the following week. Now keep in my mind the back and forth of trying to reach someone who could help us in customer service had went on already for over 2 weeks already. Finally an service appt... But no one ever called us or showed up as planned for the repair. So we called back to LG and started from scratch again. At the end of the call the rep tries telling us we are now out of warranty. Furious, I immediately explained to her this problem was called into LG long before we were out of warranty and due to their delays and pushing us off is the reason we are now beyond one year. However we certainly were in warranty when this debacle started. After going round and round for 3 more weeks, we come home to a non-working fridge and everything ruined inside. Its been 4 additional weeks now that weve made calls to LG and continue to be put off or lied to by their reps. I finally demanded to speak to a supervisor on the last call who advised me that they couldnt locate anyone to come repair the fridge for at least 2 more weeks. This all started 8/28 and its 10/14 and still our fridge is not working. I called the company that one rep said would be coming out to repair just to confirm. I wasnt being lied to again and not surprising the repairman said he absolutely will not do work for LG because they dont pay the company for their repairs and that he immediately turned down the work order when it was sent to him. Do you think anyone from LG called to tell us that this service company declined the work order and set us up with another repair company... Nope not a word! So here we go calling them back again and now the latest is the national LG service locator is trying to find someone to come repair our fridge - still have no date of when to expect our fridge to be repaired. THE ABSOLUTE WORST CUSTOMER SERVICE IVE EVER EXPERIENCED. I will never purchase another LG item and will share my experience with as many who will listen. We purchased the $4000 LG refrigerator last year and it lasted 11 months before the problems started... Now we have been sitting with a non-working refrigerator for over 2 months and still no confirmed service repair appt. Im warning anyone considering purchasing an LG product - DONT!

2 and 1/2 years old and dead - Bad sealed system. Leaking Freon. How much to repair. Don�€�t bother says serviceman. Will cost as much as new fridge. Not happy at all. Last Kenmore lasted 15 years. Why is Home Depot selling this junk?

We purchased an LG Bottom Freezer Fridge in 2011, cost over $2000. To date we have had 3 service calls for faulty boards to a drilling sound loud enough to drown out my TV in the next room. I paid $200 for an extended warranty to repair the first time the drilling sound started. Warranty valid for 90 day only. 1 year to the day, the drilling sound started again. I called LG customer service. The first person Eddie hung up less than 5 minutes into the call. Called back to a person by the name of Luigie. I explained the issue to him, he had 2 ways to resolve the problem, 1: spend another $200 for a service call or 2: unplug my fully stocked refrigerator for a few days, when asked if LG was going to replace the spoilage, he said that LG does not assume that liability however, he did tell me that the issue is known by LG. Never again will I buy an LG product!

Bought a LG refrigerator Model LFX25991ST June 19, 2014 and it quit working in less than 1 year. The circuit board went bad. The technician had to replace the circuit board 3 TIMES before LG sent one that worked. After the first time I called LG to see if they would overnight the board. They ABSOLUTELY REFUSED even after talking with a supervisor. I also was told by LG that they would not pay for the food I lost. It took 3 WEEKS before the refrigerator was working again. NEVER, NEVER will I buy another LG product.

I bought a home and my builder put an LG fridge, and I was stuck with it. I�€�ve had it for almost three years now and it broke on July 2nd. I contacted LG to get it repaired. I flipped out on their Facebook social media page. They originally asked me for my phone number because they said they would figure out my check process. It�€�s back to working and I will enjoy it while it lasts.

My washer is just over 3 yrs old and the bearing went. When I called LG to explain the problem they told me that the parts were under warranty but the service call wasnt. So they would charge me for a service call and the labor!! And then they went on saying and if it is something else other than the motor/bearing or parts that are covered then we will be responsible for the parts. All that is wrong is a bearing went and it should be covered a 100%. She goes on saying if you read page in your owners manual it goes over what is covered and that we dont cover service calls or labor. She was very rude and no help at all. I feel a washer should last longer than 3 yrs. I take exceptionally good care of my things and LG just falls apart. I am now looking into other companies that do repairs on appliances cause after reading other peoples horror stories I dont want any of their rude, unprofessional, crappy employers stepping foot into my home. My luck their employees would disconnect something and flood my house!

We bought a french door LG fridge from Home Depot. It stopped working just after the warranty was up. Costing us all the food in the freezer and the fridge. NEVER BUY LG AGAIN. Now we face the choice of a costly repair and very possibly future breakdowns, or scrap the crap. And buy something decent.

We bought a one year old LG Trom stainless steel washer from a co-worker of my spouse when we moved into our new house. I was not crazy about a front loader but loved the price and the fact he would deliver it. To its credit, it spent the next 2 1/2 years washing up here, including the cast offs of 4-5 bassets hounds, which we foster for the rescue. We got an error code OE on a regular basis and cleaned out the two filters and it came back on. It made our clothes and laundry room smell and always leaked a small amount out on the floor. Finally, it would not clear the OE code although I could run it through the cycles manually.When I checked on getting it repaired, the eye opening started. The first appliance store I called stated that something should be done about these being imported into the country. He virtually recoiled when I told him what I had. And only person in my area (southern Houston, not exactly the boonies) worked on these and could get parts. Okay, I called him. $75.00 service call when we can get to you, and it cant be applied towards the repair. Then I researched online and found out that it would most likely cost 200-400 dollars to fix it with even small things wrong.Okay....maybe I just will buy something else, like the top loading white Kenmore I have spent the last 50 years washing in. I checked around with two used dealers and again, they didnt fix LGs, would not carry them, and didnt want one. The used Kenmore is downstairs merrily washing away in 30 minutes time when the LG took an hour for most anything. Also, I could soak or dye anything in it. It left here with the junk dealer...Good Riddance!

He comprado el lavavajillas LG y es muy bonito. Hice funcionar el lavavajillas por primera vez justo después de instalarlo y, por supuesto, todo estuvo mojado durante un par de días. Sequé la vajilla y dejé la puerta y la bandeja superior (la tercera) abiertas porque parecía que se quedaba con el agua. Entonces me acordé del Rinse Aid, así que lo llené y lo volví a poner en marcha. De nuevo todo estaba mojado pero no tan mal. Entonces decidí leer algunos de los comentarios (los había leído antes pero en los comentarios de Google). Ahora me pregunto si mi vida consistirá en secar platos. Es un trabajo que odio y por eso tengo el lavavajillas. He estado en el sitio de LG y no encontré mucha ayuda. Por cierto, también compré una estufa sin número de serie fácilmente accesible. No es mi mes.

It was sold to me at a good price point for the features that it has. The store employee also recommended this refrigerator to me. It has met all of my expectations since purchasing it. Built in ice maker, sleek black color, water filter system, doors open outward, pretty big freezer. It keeps my food from spoiling. Would make the freezer larger, because I like to freeze a lot of food. Also have it come in even more color options. They could off a better service warranty and make the installation process even better.

El panel de control se agrietó a través del botón de encendido a los 2 meses de ser nuevo. Cada vez que cierras la puerta para iniciar un ciclo, las luces parpadean y luego se apagan. He aprendido a mover la puerta de lado a lado justo antes de cerrarla para conseguir que el ciclo se inicie, de lo contrario sólo emite un pitido y luego se apaga. Si se inicia el ciclo, sólo lo termina alrededor del 50% de las veces. Hay que limpiar el sifón cada vez que se lava, parece que la rejilla es demasiado fina y atrapa tantos restos pequeños que la obstruye por completo. No puedo decir lo mucho que odio este lavavajillas. He pagado por 3 años de garantía y estoy muy molesta por tener que usarlo tan pronto. Vamos LG, malditos sinvergüenzas, hagan un producto que funcione.

We purchased our refrigerator on July 8, 2018. We were remodeling our home and did not actually plug it in until Dec. 2018. Mid May, 2019 *or there about* we experienced warm food and thawing frozen foods. We called the service center (1-800-905-9505) and told them of the problem - and technician took 2 weeks to come diagnose & repair --- replacing the compressor (Work was done on June 1, 2019). July 11th the refrigerator stopped cooling once again. Food lost and frozen food lost. Technician came the next day (12th) repaired.... and following morning (13th) the refrigerator STOPPED COOLING! Called service center on Saturday the 13th - and am still waiting for a call back from LG to set up service call ASAP. We are thoroughly disappointed with the LG refrigerator we purchased for full price - and will NEVER purchase another LG appliance again. Once we get this refrigerator running again we will donate it and have to spend money again on a new refrigerator. Customer service at LG consists of ALL foreigners - barely speaking English and expressing zero ability to satisfy customers. Sincerely,Steffany

After using LG washer WM4270HWA several months, the ink writing is coming off from the washers front panel and front panel buttons. Please look at the attached picture. The panel was not cleaned using any cleaners. The only explanation is there can be some detergent residue on the fingers after loading the detergent (coming from the detergent bottle or cup). It will dissolve the ink.This is the design problem since it has to be assumed that you are dealing with detergent and LG could cover the front panel writing with transparent plastic or film as they actually do on Power and Start/Pause buttons, proving that they are fully aware of the problem. They could use other inks or just glue the stickers that can be replaced later. Unfortunately, they didnt think much about it and went with the cheapest solution, and this is not the cheapest washer model.Finally, they refused to replace the panel saying it is a cosmetic damage. However when all letters will be gone how to select the washing options? It will be a functional issue. Having extended warranty is not helping either, Home Depot, where the washer was bought, is saying the same. One of their suggestions is to take a marker and write on the panel. Ridiculous nonsense. Be aware.

Just doesnt do a very good job of cleaning clothes. Wastes tons of time filling with water. Also front loader oftentimes wont spin due to balancing, especially bulky loads or small loads. Just an all around pretty lousy washer.

This WT5075CW washer is completely useless. I am going to have to replace it, and I have only had it a little over a year, but I cant take it anymore. It gets unbalanced on the spin cycle for no apparent reason. I only was like weight and size clothes together. I rearrange the clothes when it gets unbalanced and then restart. It starts filling with water again and stops unbalanced again. I try the Spin Only cycle. Same thing. I was the same loads every week and it is completely random as to which load will have this problem. Last week, it was the delicates �€� how can they cause an unbalance???!!! I am left with an entire load of sopping wet clothes that I have to drain over the top of the washer, hang out on the patio until the dripping stops and then dry in the dryer for over an hour. I called my BrandsMart extended warranty repair team out and they said that is how the washer was designed and charged me $60.

El lavavajillas se rompió unas semanas después de que terminara la garantía. Sólo el reparador de electrodomésticos certificado por LG puede arreglarlo. Perdí 2 días de trabajo por un reparador que no se presentó ni llamó por teléfono. Me quejé a LG y me dijeron que en 4-6 semanas me devolverían el dinero. Han pasado más de 20 semanas y me siguen diciendo que tardarán entre 4 y 6 semanas. Hablé con la gerente, que me dijo que me llamaría antes de que terminara el día de ayer, pero no me devolvió la llamada. LG es poco fiable y no se puede confiar en ella.

Compramos la LDE4413ST y se instaló a finales de diciembre de 2020. Desde entonces, hemos tenido 2 incendios en la placa de cocción. Las perillas de la parte delantera son demasiado sensibles y giran demasiado alto con sólo rozarlas. Una caja de pizza que estaba sentada en la estufa se quemó cuando se tocó inadvertidamente una perilla y hoy se quemó una tapa del microondas cuando se colocó en la estufa después de recuperar la comida del microondas y se rozó una perilla cuando abrimos el microondas. Estoy quitando los pomos y he dicho a todo el mundo que no coloque nada en la estufa. Uno de los quemadores está ahora arruinado por el plástico derretido.

I bought my Fridge (French Door, Bottom Freezer) in June 2012. The Crisper cover is now broken in several places and I just paid $50+ to replace it! Very, very flimsy material! I wonder how long this one will last? I have a 27-year-old Kenmore Fridge, now in the basement, which is still in perfect condition physically and working great! Why cant they make appliances like that anymore?

I purchased a new LG refrigerator in June 2015 and about 3 years later it stopped working. It turns out to be a faulty compressor. Even though the compressor is warrantied for 10 years I still had to pay over $300 for repair. I thought it may have been just a fluke but exactly one year later the same thing happened again. When I contacted LG they once again expect me to pay for repairs out of pocket. It is highly unreasonable that a refrigerator would not last past 3 years and then the repaired compressor would once again failed in just a year. Am I expected to have to pay $300 a year from now on to have an operating fridge? Ive owned this fridge for well under 5 years and this should not be the case. Needless to say I will not be purchasing another LG appliance.

Not heating or cooling on a 3.5 year old $3,000 refrigerator. I bought the now discontinued LG LFXS29766S refrigerator in August of 2015. It looks like new and has had no problems until last week on a Tuesday when I realized it had stopped cooling and making ice. I called the store I purchased from and was told that I had luckily bought a 60 month extended warranty, but I had to call them to get service. I called and the first time they could get to me was going to be Friday, then the following Tuesday! After speaking with their service person she said that in experience because of the model, a sealed system would have to be ordered and once it arrived they could schedule an appointment. With the caveat that LG can take 3-7 days to even ship the system. So I could most likely be without a refrigerator for 2-3 weeks...WHAT???I really cannot believe that after paying that price for a top of the line fridge that one has to wait 2-3 weeks and in calling local repairmen- NO-one stocks these parts and many do not want to even work on LG. I am hoping that my parts arrive this week and that hopefully it works, reading other reviews for the same problem I am not feeling like I will ever buy an LG product again. My last question to all 5 of the repairmen I called was what they would buy, that lasted the longest, can be fixed and repaired in a timely manner. Their answers were Frigidaire, Whirlpool and Kitchen-Aid. Hopefully this system will last at least another 4-5 years and then I will be buying one of those brands. To top it off I suspect this was a lemon design from the beginning as it has been discontinued. Sigh.

Stay far away from LG and specifically the LG French Door with bottom freezer drawer models. In general the mechanical design of the LG is 1) stupid and 2) unreliable, and 3) the service call center is staffed by script reading drones that give no useful information or satisfaction! My LG model LFX28978 is technically designed for the convenience of LG not the customer or service companies. First problem - the ice maker. Poorly designed so that the cable energizing the cube tray rotation motor was too short and managed to pull itself apart. New Ice maker needed. Second problem freezer not cold enough. Freezer Fan motor would not function. Resolution was to REPLACE the entire motherboard for the whole refrigerator unit! There are no simple relays to turn fans, lights and other necessary apparatus on and off; it all comes from the Motherboard (on board computer) so replacing that is the only answer. That is like designing a high end laptop or desktop where the CPU has to be replaced to resolve a key stroke problem! Next, water would not flow into the unit for the ice maker or the water dispenser? Problem is that at the main water input from the hose to the refrigerator there is a very complicated system where the water comes in and then goes up into the refrigerator cabin through a replaceable filter then back down the intake valve where there are more lines and solenoid valves to then feed the Ice Maker and Water dispenser? These are all controlled by (yes you guessed it) the main computer board! There is more but you get the idea. By the way, dont expect a reasonable service response. It is not part of the LG DNA. It is tedious and contra instinctive. The contract service people who come to work on our LG refrigerator love it. Quote our last service tech LG is great. That is how I can afford have all the things my family really likes! Without LG I couldnt make nearly as good a living.

This is a new LG Top Washer. 2nd call to Repair. Awful

Compramos estos electrodomésticos hace unos 6 años. El frigorífico nos dio problemas enseguida. Los cajones de plástico se agrietaron. El ventilador del dispensador de hielo se rompe y el hielo se derrite y gotea en el suelo. Además, la puerta del dispensador se rompe y deja salir el aire frío y ocurre lo mismo. La luz situada debajo del dispensador se apaga y se enciende aleatoriamente. Todas estas cosas las ha solucionado una empresa de reparación de electrodomésticos externa con piezas de LG, pero no se han quedado arregladas por mucho tiempo, así que vivimos con ello y compramos hielo. Lo que es más importante, el horno ha empezado a sobrecalentarse recientemente dando una lectura de F9. Esto es peligroso y obviamente quema la comida. Las temperaturas alcanzan más de 400 grados según nuestro termómetro, no el termostato del horno. En fin, espero encontrar un buen reemplazo que no sea defectuoso. No será LG.

Compramos un LG LXF28968ST,02 en marzo de 2014 en Home Depot y el plan de protección de 5 años también. Siempre hemos tenido problemas con la máquina de hielo. Bueno, acaba de dejar de funcionar en marzo de este año (2020) así que fuera del plan de protección. El técnico de LG vino y diagnosticó una fuga en el bucle de yoder. No se puede reparar. Resulta que después de investigar más, hay una demanda colectiva contra LG por este mismo problema. Me he puesto en contacto con los abogados de la demanda colectiva para obtener una solución. Me gusta el estilo del frigorífico, pero esto es una tontería después de sólo seis años.

We purchased an LG top load model WT55101H washer in August 2011. By the following year, we started having problems with the UE feature and it would continually add water to try to balance itself. It took hours to wash. It would stop on UE several times. Finally I would remove dripping wet clothes and wring them in sink by hand. I responded to a recall letter in early February. Sears sent 4 repairmen and I made 5 appointments (one no show), always between 1 and 5PM. This went on until March. Sears spent over $1,000 to fix a $900 washer and to this day it has never worked. It kept showing UE. One of the worst features or sensors someone can place in a washer. I will never buy an LG product from South Korea and currently being sold at Sears right now.

Im writing this letter in regards to my refrigerator. Ive been having problems with my refrigerator since last October after several repairs done to the refrigerator. I had contacted the LG company regarding the fault that I have with my refrigerator. A technician came to check the refrigerator and placed the monitor, and because that they had already replaced the part in the refrigerator previously, they said there was no fault found. So, I asked for a copy of the report, and they refused to send me a copy. They sent me another technician to install another monitor, and the technician was so ore gent man. He said to me I must have bad luck to have the same problem with the refrigerator. I said, Do not say that. Dont mix my luck with a faulty LG product.I called LG and Jackson company. I told them about what the technician said to me and told them I dont appreciate any one, no matter who you are, to come to my house and accuse me of having a bad luck. So, they told me that the manager is away to make the final decision. I kept calling LG, and they said the manager was on holiday that went for a couple of months. Then finally, when I called back in May, they said the manager was back and there were no faults found and that your warranty has expired; you have to get your own technician.When I was going back and forward with LG, I was dealing with Rod. I had mentioned to him if there were no fault found, if I could get a second opinion and compare the results with their report. He refused, and he said, If you get any one to check the refrigerator, it will be no longer covered by warranty. Finally, I called last 14/8/2012 and complained how its not fair that I have been treated like it. It is not my fault for having a faulty LG refrigerator. Im still waiting for Jackson to call me again, going through what we have been through for the past almost 10 months. Thank you for your time.

I have a front load LG washing machine that I have only had for 18 months. It started making a loud noise during the spin cycle a few months ago. We called service and they told us to stop using the machine immediately and they would send a service technician. The tech said we need a new tub assembly and it is NOT covered under warranty. It will cost $1100 to get fixed!!! Are you kidding ME??? I paid less than that for the washer 18 months ago! This is absolute BS. How can they NOT back their products after only 18 months. I am putting this POS out on the street and I will NEVER buy another LG product. LG products are garbage!

I bought my LG french door refrigerator in Nov. 2009. Four years later the entire unit died. I will never buy LG again. Customer Service is a joke & no reliability.

Compré un electrodoméstico LG. Fue el mayor error. A los pocos meses empecé a tener problemas con la nevera y la estufa, el lavavajillas dejó de funcionar menos de 1 año después de la compra, no hice un seguimiento de inmediato, cuando llamé me dijeron que la garantía es sólo por 1 año que tendría que pagar por el técnico y si la pieza está garantizada enviarán al técnico. Les dije que prefería tirar su horrible producto y comprar un GE. No volveré a comprar LG. Son de mala calidad. No vale la pena el alto precio que cobran. Normalmente compro GE, pero decidí probar LG porque me gustan las características de su frigorífico. Se ven bien pero no son buenos. Compre GE (General Electric) en su lugar. Duran años y es una calidad mucho mejor. Cuidado con el comprador. ¡Los electrodomésticos LG son una mierda! Ni siquiera merecen una estrella, pero tengo que comprobar 1.

El mecanismo de cierre de la puerta no funciona el 95% de las veces, lo que anula el propósito, ya que el tirador abre las dos puertas a la vez. El defecto de diseño causa frustración cada vez que abrimos el frigorífico. No lo recomendaría. Llevé a reparar el tirador una vez, poco después de la instalación, y el técnico me aseguró que era normal que estuviera un poco pegajoso y que mejoraría con el uso. Después de un año, puedo decir que lo único que ha mejorado es mi deseo de sustituir este frigorífico.

Purchased an LG french door fridge five years ago this past June from PC Richards. Woke up this morning to find my fridge stopped working. Called repairman and was told it was the computer. Over $400 to fix. Now, naturally my warranty ran out June 1. So, Im left with a fridge that I paid over $1200 for that doesnt work ONLY after five years. Things are definitely not made like they used to be! I will NEVER buy or recommend an LG product again. What a waste of money.

Lavavajillas LG modelo LDF6810ST - La secadora y la placa principal se quemaron en menos de 7 años. Si pagas tanto por un lavavajillas debería durar más. Sus productos son una basura.

We purchased an LG washer and dryer set at Home Depot and within two weeks and only a few washes the washer leaks from the front. We had to pay an LG technical person $145 to come to our house and tell us it was because we have a dog and he said even a single dog hair in the door seal will make the front door leak. If you own a dog - this is a really terrible option for a washer. Apparently you need to clean the rubber seals and door after every wash and its virtually impossible to clean dog hair off of the rubber gasket in the front. Its still leaking and neither Home Depot or LG will take the product back. Too bad they cant at least pay for my water damaged floors. I can also add that the dryer is the noisiest I have ever owned. Also not recommending it. Maybe a Maytag from Sears next time?

I bought a LG front load washer, at the most, five years ago. It started making a horrible sound when it spun. My repair guy accurately referred to it as like a train. He said that the main bearing has gone out. He told me to get a Whirlpool next time. I asked him if he has seen problems with the LG washers and he said yeah, they arent lasting as long as they should. Given that I am out of work and also cannot get to a laundromat, purchasing a washing machine is not something I look forward to doing. So we are going to keep using it until it completely freezes up. I am extremely disappointed in LG and just hope the LG dryer will continue to function.

Compré la cocina de gas LG Probake hace 21 años. Por supuesto, después de un año la garantía se acabó y tuve que repararla. La reparación costó 300,00 y es muy difícil encontrar a alguien que la repare. Me dijeron que LG no tiene hojas de especificaciones para que alguien repare sus productos. Esto hace que sea difícil. También me dijeron que es difícil encontrar piezas ya que LG las descataloga con frecuencia. Lo arreglaron en diciembre de 2019 y aquí estamos de nuevo. El horno de convección dejó de funcionar y echaba llamas. Investigué y descubrí que esto siempre falla en esta gama. Totalmente decepcionado. No pude encontrar a nadie para repararlo en mi área y traté de pedir la pieza para ella y gasté 80,00 adicionales. Todavía no puedo conseguir que funcione. Ahora estoy a punto de comprar una cocina diferente y definitivamente no será una LG. Estoy muy disgustada. He malgastado mi dinero. Era la primera cocina nueva que compraba para mi familia y sólo la tengo desde hace 2 años y medio.

Mi marido y yo hemos renovado recientemente nuestros electrodomésticos de acero inoxidable. Tengan en cuenta que me encantaban los antiguos, pero mi hija se iba a comprar una casa nueva, así que pensamos en regalarle los nuestros y comprar nosotros. Investigué un poco y encontré los artículos que quería en Lowes. Me los entregaron y me encantó su aspecto. Después de mi primera carga de platos, quería recuperar mis viejos aparatos. Llamé a Lowes y me dijeron que nunca recomendarían un lavavajillas LG. No sólo el lavavajillas es horrible, no limpia los platos y deja agua y manchas en todo, sino que el acero inoxidable siempre tiene un aspecto horrible. He tenido acero inoxidable antes, pero por alguna razón esta marca es horrible. Ahora estoy notando pequeñas abolladuras en los electrodomésticos. Es que mi marido y yo fuimos muy cuidadosos así que la durabilidad de estos electrodomésticos es horrible.

We have had our LG French door refrigerator for 5 years. We paid $2,000 plus for it. It is now useless. We cannot get anyone to work on it. All the appliance repair places say they will not work on them. The companies LG recommended cant buy parts because their account is on hold. Got a repair estimate today for $1,200 and he said we had to buy the parts ourselves. LG will not sell us parts. We still had to pay for the service call. We have lost most of the food in our refrigerator over the last 2 days. Please do not buy LG.

After a week and a half of dancing with technicians and various customer support people, we now find our LG refrigerator cannot be fixed. We purchased an LG LFC25770SG on the last day of December 2008 and took delivery in January 2009. Three years and four months later, the compressor has died. When we first discovered the problem, we were shocked the warranty was only for a year. However, some parts are covered for seven years and our compressor is one of them (partial warranty as part is covered but service is not). I could give you the blow-by-blow description of the frustrating customer support calls, three service technician visits, multiple incorrect part deliveries, and going into the Memorial Day Weekend (a traditional barbecue weekend for us) with no refrigerator, no solution to the problem and no sense of urgency by LG in correcting the situation. Our model requires a compressor that is no longer available (even though it is covered by warranty). Of course, if you go online and look for the part, you find it listed (even on LGs sites) with various prices. On many sites, it lists a replacement part for the compressor, but LG said this model requires the original compressor and that there are no substitutes. Unfortunately, they apparently have not notified the parts industry or their factory-authorized repair technicians. Even the LG technician they sent out today (We had been dealing with Sears Home Repair.) thought the replacement part was a suitable sub and was trying to figure out how to install the replacement part. Only after I insisted he interrupt his call to listen to me did he hear me say we have talked to LG twice and that they said there is no substitution for this part. Sears parts distribution has sent us the same part in an expedited shipment twice. Guess Ill tell them since LG hasnt, now we are waiting for LG management to contact us for a solution to our problem undoubtedly next week. That will make a full two weeks without our refrigerator with no concern for the food lost, inconvenience, customer dissatisfaction, repair call costs, or even product quality. I expect their solution will be unsatisfactory (a replacement unit with no warranty, a depreciated value refund, or credit toward a new model, etc). None of these will be satisfactory, as I will accept nothing less than a suitable replacement with the full warranty or refund of our purchase price. I suspect this may be the beginning of litigation. I would like to think LG would be concerned enough about their brand and their product quality that they would want to do the right thing to make us whole. However, our experience so far and the complaints Ive read here do not project a favorable outcome.

La secadora está bien. La lavadora es horrible. La ropa no queda limpia. Se enreda tanto al final del ciclo que hay que desenredarlas unas de otras. Tal vez la ropa necesita un tiempo de secado más corto, pero la ropa está tan arrugada antes de llegar a la secadora, que no vale la pena. Busca una lavadora que todavía tenga agitador.

We were shopping for appliances and there was a good deal for the LG bundle. However, the refrigerator had an irreparable leak in the coil. We�€�ve had it for about six years, but the average lifespan of a refrigerator should be longer than that. There were several visits by the technicians. Ultimately, what they determined was that it couldn�€�t be repaired and that they would send us the retro value of the unit based on depreciation. So, we ended up getting a check. The actual sending of the check, once it was mailed and I received it at my home, was very quick. But the process of the first technician�€�s visit to getting them to say that they were gonna send us a check took probably two to three months. It was a really long, drawn-out process.

I bought my LG French door side by side unit LMXC23746 in 2016 and now after 21 months it stopped cooling. LGs authorized repair guys checked it out, and as they were suspecting (1) the compressor is bad!!! and (2) the sealed unit is leaking!!! Parts are on order and no ETA on when it will be available. Meanwhile get used to living without a refrigerator! As I am reading this seems to be a common problem on recent LG refrigerators. I paid 3 grands for this high-end LG unit and looks like it was a BIG MISTAKE! Never LG again! Not sure if we can sue them for common failure based on the common occurrence!

My daughter and I bought a house with new appliances, (LG) the refrigerator worked for 9 months but it was three months old when we started using it. When it failed, we called LG and they said it is out of warranty, you can hire an independent technician or hire us to diagnose the appliance. We hired someone who said it had a defective piece from fabrication. We called back to LG, they said they will repair for $400 where they will include the defective piece. I paid ($400) and they sent their technician who came and in a 5 minutes visit he said he came just to learn what was the problem, he would be back (one month already in this process). The next days we received a phone call from LG saying they wouldnt repair it because someone already put their hands on it and that we can expect $200 hundred refund (from my $400 I just paid) because the visit costs $200.How sad, how unfair, with my daughter a young person struggling to pay her bills receiving a treatment like this one. Now she has been more than a month with no refrigerator, lost the money she paid for the first technician and again the same amount by having LG putting their hands into her account in such a way. Their only suggestion is to buy a new one. Can I expect a little of justice for my daughter? I m planning to write a letter to the CEO but I know the chances for him to never read it are higher that the opposite. I hope you can do something about it.

Compré una nueva secadora LG Steam-DLEX3370W y una lavadora en junio de 2018. A los 2 meses de la compra la secadora no se encendía. La luz interior se encendía pero las luces del panel electrónico no, por lo que es una placa mala. Llamé a LG para el servicio de garantía. Nunca más se recibió una llamada de ellos. El técnico vino 3 semanas después con una pieza de plástico del panel frontal, sabiendo que la secadora no se encendía. Tiró la pieza en la caja y dijo que LG le había enviado la pieza equivocada. Le dije que sabía que él pedía las piezas y no LG. LG también lo confirmó. Dijo que pediría una placa y que volvería otro día. Presenté una queja contra él porque mintió sobre la pieza y ni siquiera abrió la secadora para diagnosticar el problema. He llamado a LG cada pocos días durante 3 meses para saber el estado. Me dicen pendiente. Me pidieron el recibo de la compra, lo subí a mi reclamación. Luego 2 semanas después me lo pidieron de nuevo, lo subí. Nunca en 3 meses nadie de LG me ha llamado para informarme del estado. Se niegan a dar nada por escrito también. Esta secadora tiene una demanda contra LG debido al cajón de la corriente y a un incendio en la casa. Después de 10 semanas finalmente compramos una secadora nueva y esperamos que nos reembolsen debido a que no pudieron encontrar otra empresa de reparación que viniera a nuestra zona. Me pidieron que subiera el recibo, lo hice, junto con el estado de emergencia de nuestro gobernador en nuestro condado debido a las inundaciones en Texas, lo hice también como me pidieron. Hoy, 11,8,18, llamé y hablé con un Supervisor de Servicios Ejecutivos que no era amigable con el cliente, dijo que el reclamo había sido negado el mes pasado. No hay notificación, nada. Le pedí la dirección para enviar una carta de notificación de reclamaciones de menor cuantía. LG Legal Dept, PO Box 24007, Huntsville, AL 35813. Vamos a presentar una demanda por no cumplir la garantía de una secadora de 2 meses. Para su información, se presentó una demanda por un incendio en la casa debido al cajón de vapor.

I bought a LG refrigerator from Home Depot LFX25960ST in 2007. The ice maker has broken down twice which needed servicing. In Feb 2014, just like the other consumer complaint, we smelled something burning and realized that the light fixture housing had completely burnt and melted. Even the light bulb was melted. We called LG and the technician came out the very next day. Told us that this is a common issue and just replaced the light housing without address to the fridges melted ceiling. Told us to use 40 watts light bulb instead of the manual recommended 60 watts (which we had been using). When I contacted LG and submitted pictures and wanted to file a products liability claim, twice they replied via email and plainly rejected it. I now today told them that I will seek social media and legal counsel. I am now waiting for their response.

Nuestra nevera tiene el congelador en la parte inferior. Me ahorra la espalda al no tener que agacharme para mirar en el frigorífico. También nos gusta que sea pequeño y compacto y que no ocupe mucho espacio. Los tres estantes del cuerpo principal del frigorífico nos sirven muy bien. Y los estantes de la puerta son de distintos tamaños y todos son extraíbles para su limpieza.

We purchased refrigerator, microwave, range on August of 2011. Each of the above appliance has had more than two repairs done in the course of 4 years. I contacted LG and also the BBB. LG will only offer an extended warranty, but refuses to say for how long. I have had the same washer and dryer for over ten years and never had a repair done to them. My Kenmore refrigerator was over 20 years old and worked, but I decided to remodel and get new appliance. Will never ever buy LG again. They do not stand behind their products and they only give you the run around. An appliance should not have to be repaired this many time. I believe all three items are cheaply made and will continue to give me problems even after the warranty runs out.

A cualquiera que busque consejo sobre un lavavajillas LG, preste atención a todas las quejas enumeradas. He experimentado la mayoría de las quejas enumeradas de la máquina que no se enjuaga, no se seca, no se limpia. Es el peor electrodoméstico que he tenido en 40 años. No he probado otros productos LG y no me veo obligado a hacerlo. ¡¡¡¡¡Sin embargo, no!!!!! No compre esta línea de productos en un lavavajillas porque se sentirá decepcionado hasta el extremo. No voy a luchar contra ella. No vale la pena mi tiempo, pero no volveré a tratar con esta empresa. Puede que haya perdido 350 dólares en los últimos 3 años pero ellos han perdido mi negocio y no sólo el mío porque estoy corriendo la voz.

Compré un microondas LG y 1 año después se rompió el mango. Vinieron y la sustituyeron. Luego, 6 meses más tarde, se cayó el cristal. Vinieron y lo arreglaron. Luego a los 2 meses no funcionaba el calefactor. Alguien vino de nuevo. ¿Por qué este microondas tan caro sigue teniendo problemas y la garantía es sólo de 1 año? Después de todas las reparaciones, sigo teniendo problemas con las piezas intermedias de plástico que se rompen. ¿Qué pasa con los productos LG?

Actualizado el 04,01,2020: Por favor, ¿podría alguien ponerse en contacto conmigo desde LG? Envió un reparador muy amable en febrero. Dijo que el lavavajillas no estaba nivelado y lo niveló. Ahora, lo ponemos a lavar una carga, suena música después de unos 3 minutos y se apaga. Volvemos a ponerlo, y lo mismo. Lo programamos de nuevo y puede o no seguir lavando. Anoche lo programamos DOS veces antes de retirarnos y esta mañana está sucio. 1- Cuando informé de este problema después de la reparación, no hubo respuesta. 2- Las vainas del lavavajillas son caras para empezar, pero más caras cuando hay que volver a lavar las cargas. ¿Podrían concertar una cita con el reparador? Por favor, revisión original: Nos dedicamos a la construcción de viviendas, así que no es que compremos electrodomésticos cada 25 años. LG nos ha dejado muy decepcionados. Lavavajillas: ¿3 horas y 45 minutos para un ciclo de lavado? El ciclo estándar no hace un trabajo decente a menos que esté medio vacío e incluso entonces acabamos lavando a mano. Si no nos costara un brazo y una pierna, golpearía el frente y lo tiraría a la acera: Los cajones consisten en alta andamp plástico; bajos. Líquidos andamp; migas se atascan y no hay manera de salir. Vergonzoso hasta el punto de que nos encogemos cuando alguien fuera de la familia abrir las puertas. Máquina de hielo es patético, hace alrededor de 1,2 cuartos de galón de hielo. La cocina: Las rejillas de ventilación están orientadas hacia los quemadores, así que cuando el horno está encendido y tenemos ollas o sartenes en los quemadores cocinando, la cabeza del horno golpea las ollas. Tan caliente que un par de manos se han quemado. Tuve que comprar las medias manoplas de silicona para mantenerlas en las asas y evitar lesiones. Los viejos Whirlpools de mi madre son mucho mejores. No sólo es una decepción, sino que sentimos que hemos desperdiciado unos cuantos miles de dólares :-(

First, the compressor went out in our LG refrigerator that is only 5 years old. We had LG come fix it. They billed us for a tech to just walk in the door. The first tech had to cancel so they sent a different one. However, they billed us for both technicians. This was on Jan. 23. Five phone calls later, lots of being told to be patient, and being given the runaround, its now Feb. 28 and we still dont have our refund. This is stealing. Be warned, LG has horrible quality and they steal money from their consumers. We will NEVER buy another LG product.

Usé la parrilla una vez. Noté que las perillas parecían estar derritiéndose. Llamé al servicio de atención al cliente. Pregunté si había una retirada del mercado. Lo sabían y dijeron que iban a enviar un juego de mandos nuevos sin coste alguno. Llamé una semana después. Dijeron que se había rechazado. No recibí una carta de rechazo ni una llamada de LG. Presenté una queja con ellos por teléfono. Recibí un número de reclamación. Presenté otra queja en línea hoy y en este sitio web estoy de acuerdo en que debería haber una retirada de los mandos de la estufa o una forma de solucionar el problema.

The refrigerator has a bio shield, it contains liner inverter compressor, it also has a temp. control process, and other cool features like multi air flow, tempered glass shelf. Its much electricity consuming. Though it has some really cool features but I dislike that one most among all. A great portion of my electricity bill increased. I choose LG because of their service quality. I used different LG products in the past. Im very much satisfied with the quality service of LG. Though there have some other brands in the market but I prefer LG over them.

LKX31925sw french door refrigerator - Had repairs made about 6-8 times with no luck. They dont know what is wrong with it. Had several parts replaced, ice has been building up on back wall of freezer and they dont know why. 5 year extended warranty ending in Aug. 2017 and I have them returning Sat. for another time to try and find the problem. I called warranty co. and Sat. is the ONLY appt. available she could find ANYTIME. I was told about Clark v. LG Electronics USA Inc case 3:13-cv-0485-jm-jma, I mailed claim form in on 4-8-15, nobody knows anything about it. Price of fridge was $2732.75 including tax.

Our 4.5 yr old refrigerator sounded like a Dash 8 aircraft for a few days before 2 fans in it stopped working entirely. We just had a LG repairman come out after waiting 3 days and prepaying the special price of $199.00 plus GST only to be told that LG no longer carry the parts that we need for model LFX23965ST. He said that we will have to get a new appliance. We were in shock because the call center agent said that the fee would cover all costs of parts and labor. Who would ever dream that LG would no longer carry parts for an appliance that would not even be considered old by any reasonable person!!! Our appliance was purchased at Home Depot along with an electric stove and a dishwasher.

We bought this washing machine from Pacific Sales in March of 2011. I leave the door opened after washing. I dry the inside after each wash! I clean the filter at least once a week. The water coming from the filter is rancid. There is mold continually growing on the inside of the rim of the tank. The machine smells like mold, even a week after using the sanitize function with vinegar. I have called LG so many times I cant even keep track anymore. Each time they say have you called before? Are you kidding? They know my name and number from the number I dial from but dont know that I have called before? This is the worst service I have ever received. Bottom line.. I will never buy anything from LG ever again.

I do not understand how your company can recall a washing machine, put a part in the machine and it is still not fixed but yet your company calls it completed. I am not able to wash my childrens winter coats, raincoats, sporting clothing, bathroom rugs, and everything else that has water proofing including my sons, who is in a crib, mattress bed. I dont understand how your company can call it fixed. I am very disappointed with your company and unless I get resolution to this problem, I will be going to the Attorney General in NYS. I plan also to spread the word regarding the lack of customer satisfaction I received from your company. This is awful to do to customers who made good money for a product. Now, I have to go to a Laundromat to wash my clothes. Does that make sense to anyone who has bought a washer???

If I could�€�ve given this zero stars I would�€�ve. I bought this LG (Life is Good) top loader washing machine and LG Dryer because my old dryer finally broke after 10 years of usage. My previous washing Machine worked fine but the wife wanted the new LG dryer to match a new LG washing machine. So we bought the set. After maybe 4-5 years I noticed some rust on the inside of the body of the washer. Well that rust spot got bigger and more rust spots began to pop up. After many failed attempts with LG customer service and their service technician in my area the end results were that they would not repair or replace the washer. It is considered a cosmetic issue.The rust has dropped into the washer with the clean clothes defeating the purpose of cleaning the clothes. It now has become a hassle pulling the so called clean clothes out of the washer without touching the sides or the top because it�€�s all rusty. I�€�ve sent LG pictures of the rust at their request with no response. During the time of purchase we also bought other LG appliances. I�€�ve had problems with their microwave, stove, dishwasher and refrigerator. My older appliances I had that were much less expensive outlasted the very expensive LG CRAP I bought. Don�€�t buy LG!!

WM2050 CW - After reading all the concerns and complaints from other customers, I must say that I have very similar problems with this machine. First, the smell of clothes and the permanent stench that this washer has is nauseating. Second, the machine started leaking from the bottom about a month ago. We thought it was the bottom filter that needed cleaning so my wife and I cleaned it periodically thereafter. That did not stop the leak. Today we pulled machine out of wash room to outside wood deck and propped it up on wood rafters so that I could get under it and examine origin of leak. It appears to be the door boot seal, which I intend to replace myself after I order it from Amazon ($70). I will update this review as I install and use machine with new part. Just like other reviewers, though, I would not buy another LG washer or dryer, not will I buy a front-loading machine.

Bought this LG fridge (model LFX31925SW) in 2013. In 2016 the linear compressor went out on it and we had to toss out all our food. We paid $90 to have it fixed (parts were covered under the 10 year warranty and labor under an extended warranty). It took almost 2 full weeks to get it fixed. Now, 3 years later the linear compressor has gone out AGAIN!!! This time the labor will cost us $540 to fix because the extended warranty we purchased through Home Depot expired. This fridge is going to the landfill and we will be purchasing a new fridge that is not LG. Its just ridiculous to need to replace such a major component every 3 years.

Along with an LG refrigerator which I have already discussed at the same time, I also bought an LG washer and dryer. All the LG appliances were rated high so we felt they were a smart purchase. Not so. After 2 years, the washing machine needed new bearings with a cost of $700.00 to repair. Now, there are only two of us, no children so we barely use the washing machine. For this machine to work only two years is clearly a manufacturers defect. The LG engineers are designing these appliances not to last and they dont. I called LG customer service and they could care less about my problem. They basically told me to take a walk. I will never buy anything from LG again.

It takes me hours to wash a load of clothes, because it keeps stopping blinking unbalanced, it does this whether there is a full load, just one thing or cleaning. The washer will get down to 2 or 3 minutes left in the cycle then completely reset itself back to the beginning of the cycle and start all over again. Took me 6 hours to wash 5 towels the other day, finally had to stop the washer hand wring out my towels, just to get the load done so I could wash more clothes. My towels have never smelt as bad as they do since I got this washer 3 years ago. Hate this, I have 7 people in my house I cannot wait hours to wash one load of clothes.

Compré un frigorífico LG de puerta francesa hace 3 años y ojalá hubiera visto estas críticas en aquel entonces. Por favor, ¡NO compren un frigorífico LG! Escuchen a las personas que escribieron las malas críticas y hagan su tarea. Todos tenemos el mismo problema recurrente. Los compresores fallan como mucho a los 3 años. El mío falló después de 3 años y luego otra vez después de 2 meses. Dos veces en dos meses he perdido la comida. La primera vez en enero de 2020 y luego otra vez en abril de 2020. Me compensaron la primera vez por la pérdida de alimentos pero la segunda vez me lo negaron porque dijeron que tienen que pasar 12 meses para poder compensarme de nuevo. Quien iba a pensar que esto volvería a pasar en 2 meses. Esta vez perdí más comida porque me aseguré de tener suficiente comida para 3 semanas ya que estamos en cuarentena. Es muy estresante durante estos tiempos tratar de mantenerse a salvo mientras se hacen las compras. Tuve que esperar una semana a que viniera un reparador y preocuparme de que nos mantuviéramos a salvo y distanciados mientras él reparaba. Perdí toda mi comida y tuve que comprar una cantidad límite de alimentos para que cupieran en mi nevera con hielo. Esto me impuso un tremendo inconveniente ya que tuve que comprar al menos tres veces esa semana. Llamé al servicio de atención al cliente y todo lo que pudieron decir fue lo siento, señora. ¿Realmente lo sienten? Esto no fue mi culpa sino una falla del producto y ellos deberían ser responsables de acomodar a sus clientes con sus necesidades. Pagué 4.000 dólares por este frigorífico y no esperaba que esto sucediera tan pronto. Esto debe ocurrir muy a menudo, por lo que han implementado una norma para compensar después de doce meses. Tengan cuidado. No todo es bueno con LG.

The space could be better organized. It feel small inside and the bottom is like a box, not enough spacing for the size. Appearance is very good, seems reliable so far after 3 years. Motor is kind of noisy sometimes. I called to have it repair under warranty twice. They never showed up. They claimed they waiting for a part. Overall not a bad refrigerator.

Todavía no hace 3 años que tenemos el frigorífico. Nuestros vecinos se mudaron al mismo tiempo con la misma nevera y su máquina de hielo dejó de hacer hielo hace un año y medio. El nuestro acaba de empezar a dejar de hacer hielo, así que he estado investigando para ver qué podía pasar... ¡y ahora, un par de días después, el congelador ya no funciona! ¡Más allá de frustrante! 2100 dólares POS.

LG Washer WT5070CW - I have had this washer since 12/12/12. It is not worth the money. This is my third washing machine in my married life of 35+ years. I gave my son my last one when I bought this piece of junk. All the others lasted 10+ years. Always Unbalance Error. I babysit this machine constantly waiting for it to UE over and over again. The repair man for my appliances wont even look at a LG. Should have called him before my purchase. I called LG today and really received no solution other than emailing them all my information on the purchase. Considering buying another washer (NOT LG). Dont even want to give to anyone because it is junk. Will just have them haul it away.

Compré esta estufa para reemplazar otro modelo de estufa LG que tenía un retiro del mercado por quemadores que no se apagaban pero LG se negó a hacer algo. Con dudas decidí comprar otra cocina LG porque hacía juego con mis otros electrodomésticos y 11 meses después estoy de nuevo sin una cocina que funcione. Hay que cambiar la placa base ya que los quemadores de la derecha no se encienden si no se encienden los de la izquierda además de que el horno no se apaga esporádicamente. Aunque han accedido a sustituir la pieza, no tengo ninguna garantía más allá de eso. Después de haber pagado 1.800 dólares para reemplazar mi gama anterior, además de un televisor LG en el último año, he perdido toda la confianza en la marca LG y me aseguraré de compartir mis experiencias tanto con los productos como con la falta de empatía de los empleados del servicio de atención al cliente. Los clientes no quieren escuchar que los electrodomésticos se estropean y otras respuestas como ¿en qué te ayudaría ponerme en tu lugar en este momento? o al comentar el estado de mi anterior gama blanca Westinghouse fiabilidad haciendo afirmaciones como por algo la cambiaste, ¿no?. El motivo en aquel momento era puramente la actualización de mi cocina. Mientras que los productos LG son estéticamente agradables, son simplemente poco fiables y un problema de seguridad.

This is first time I had problem with washer and dryer. The washer is terrible smell like sewer while using and after use. The mold around the front end door creates black mold. Also the rubber gasket is not properly designed. As soon we bought the machine it leaked terribly wetting the whole wooden floor many times. We called the LG within 1 year warranty period. The repair men came and fixed it but it happened again. I have fix it on my own. BAD, BAD... BAD design and BAD machine. I will not anyone to buy this machine. There are many other brands in the market you want to consider but never ever LG washer. The dryer is takes longer than normal time other dryers will take. Worse machine. They should be stopped in the USA market completely unless they replace all the faulty machines or refund or correct the problems.

He tenido una secadora bosch sin ventilación durante más de 10 años. Sé que pueden ser delicados, y mi Bosch definitivamente tuvo sus problemas. Cuando llegó el momento de sustituirla pensé que iba a dar un paso adelante en cuanto a tecnología y calidad con LG. La lavadora ha estado bien. La secadora empezó a gotear el segundo día que la usé. El técnico me dijo que goteaba por el tambor, que el óxido ya había empezado, así que me sugirió que llamara para que LG me trajera una unidad nueva. La segunda unidad llegó y también empezó a gotear inmediatamente. El segundo problema es que la secadora se detiene constantemente por sí sola. El segundo problema es que la secadora se detiene constantemente por sí misma. Para terminar un ciclo completo, hay que pulsar el botón unas 4 veces.Estoy en proceso de hacer que Home Depot cambie esta. Estoy tentada a que me la devuelvan y me lleven el dinero a Best Buy para comprar una secadora Bosch, pero entonces tendré un juego desajustado durante los próximos diez años. Estoy muy enfadado porque he hecho mis deberes y estas secadoras han sido un fracaso.

I have an LG LFX21960ST French door bottom freezer refrigerator that I paid a pretty penny for in July 2007. I had it a couple of months and had to replace the ice maker which was under warranty. However, it cost me $60 to find out it was broken and another $125 to have it installed. In December 2010, I had to replace the compressor - it was under warranty so it only cost me $70 to find this out and another $400 to have it installed. Well, now we are up to $655 so far. Fridge now making clicking sounds and there is occasional thawing in freezer. Repairman left yesterday, charged me $70 to tell me I need another compressor - now five months out of warranty and this will cost me $770 for part/installation. Now we are up to $1,495 for my cost of repairs. I called LG since this - counting the original - means this $2,300 fridge has had THREE compressors. I talked to LG about seeing if I could be afforded an extension on warranty since I wondered if this fridge could be a LEMON. They said no even though it was only five months past warranty. This has been a terrible inconvenience. Putting food in coolers outside, not to mention the almost $1500 it has cost me out of pocket for repairs. I always thought LG stood by their products and that is the reason I have their TVs, fridge and had their phone, but I might have to do some rethinking in the near future. Went on LG Facebook page and they told me to private message. Did so - no help. LG told me there are options for after warranty and did as they asked and again private messages them to no avail - and NOW LG HAS BLOCKED ME FROM THEIR FACEBOOK PAGE - some customer service!

Estoy realmente decepcionada con mi lavadora LG modelo WT487OC. La compré hace aproximadamente 61 meses, y sí mi plan de protección de 48 meses expiró. La máquina comenzó a mostrar un problema hace 3 meses cuando después de una carga de lavado, había un residuo notable en la ropa húmeda que llevó a las preocupaciones antes de secar la carga. Después de algunas llamadas al servicio de atención al cliente de LG y una discusión con Rocket Appliance Repair, a quien LG sugirió que llamara. Se determinó que la máquina de alguna manera había desarrollado moho internamente. Intenté más de 10 opciones diferentes que LG y su servicio de reparación me sugirieron que intentara, pero fue en vano. La máquina se consideró irreparable. En más de 40 años de limpieza y compra de electrodomésticos nunca he experimentado algo así. No volveré a comprar electrodomésticos LG, y los que tengo actualmente los reemplazaré lo antes posible.

After one month, I noticed that clothes and shoes smelled. Simple physics: you cant wash dirty clothes in less water and less detergent. LG 2350 front load washer does not rinse out the detergent from the clothes nor cleans them that well. Then the dryer dries that smell into the clothes. You perspire and your business colleagues say, �€�What�€�s that smell?�€� and you have to explain. Buy new clothes and shoes. I work far away from home that my skin got so irritated because of the detergent issue in the clothes. I got rashes and itched deep into my skin, leaving scars. The Best Buy rep came after I complained so much. He suggested we put clean load in wash on sanitary. The washer started sudding up with no detergent added and I have it on video. LG says there�€�s nothing wrong with their unit. They are liars�€�look at all these complaints!

My 2006 LG refrigerator LRFC22750TT almost caught fire due to a faulty interior light mechanism. The turn-off buttons for the interior light failed causing the bulb to stay on and melting the interior (plus, spoiling the food due to acrid fumes/temperature). I called LG and they are sending a technician out tomorrow morning. Im not sure what the resolution will be but I will be insisting on either repair or replacement at LGs expense.

The knobs on my gas range have been replaced twice because they are cheaply made. They have known issues and still LG isnt doing anything about them. There is no point in replacing them because they wont last more than a few months.

This is strictly a review. I purchased this washer (LG Washer WT110CW) as to the high standard that Consumer Reports gave it. I hate it. Your standard wash cycle is 57 minutes. There is a load for bulky, whites, etc. but some have a cycle up to 113 minutes. They do have a quick load of 35 minutes, but thats the least. Then it spins to the point of almost drying and your clothes by then are so wrinkled, that the dryer will not take them out and now I have to iron these items. It was over $600 with tax, so I just cant go buy another one. Way too much computerized options that take forever. I want my Kenmore back that gave me very little problems and a load was done in 30 minutes (no matter what it was).

I have an LG washer and the detergent/fabric softener drawer would not open at all. I looked online to see if anyone else had problems with this. There is a list of them. What is happening is, the cover on the fabric softener portion in the drawer is lifting up and getting stuck. Same problem everyone else is having. There should be a recall on this. Very poor design. This is through not fault of my own. I am hoping you can help us. Thank you.

LG French Door refrigerator - I hope this review will provide you with enough information to stay FAR AWAY from LG. I purchased this refrigerator in May, 2013. In early September 2017 the compressor died. Until LG determined that there was NO qualified installer in the Phoenix area, they made a one time arrangement with an independent contractor to install the new compressor. Five weeks later the replacement died and we have been arguing with LG customer service to have a new compressor installed.This has been going on for about a week. Two weeks ago I had knee replacement surgery and I am to ice it quite frequently. It take a freezer to do that. My wife has to keep going to the market to buy ice for me. LG does not give a damn about anything. They will offer no compensation for food lost, we asked LG to replace the refrigerator and they just laughed it off. As of today we still do not know when this will be repaired. What a disgrace!

Compramos la cocina de gas LG a través de Costco en octubre de 2017. La compra a través de Costco extiende la garantía de un año a 2 años y el uso de la tarjeta CitiCard de Costco para la compra extiende la garantía por dos años más. Empezamos a tener problemas con la gama en 2018. Cuando encendíamos el horno nos parecía que había un olor a propano, esto fue empeorando poco a poco. Lo notamos mucho al intentar utilizar la función Easy Clean - el quemador no se encendía y el horno no funcionaba durante ese proceso. Luego empezamos a notar el problema cada vez que encendíamos el horno. Hicimos que la compañía de propano viniera a revisar el tanque y el regulador de flujo y todo estaba bien. Nos pusimos en contacto con LG y después de algunas idas y venidas y retrasos enviaron a una empresa de reparación local en noviembre de 2018. La persona de reparación revisó el horno y consideró que había un problema con el horno para obtener la cantidad adecuada de aire para encender. El soporte de LG le dijo al reparador que enviarían una válvula para el horno. Esa reparación no se hizo hasta mediados de enero de 2019. Inicialmente LG me dijo que no usara el horno hasta que estuviera reparado. Eso significó que pasamos Acción de Gracias y Navidad sin poder usar el horno. En medio de todo esto, el propietario de la compañía de propano vino y comprobó el flujo de gas al horno ya que LG decía que creía que el problema podía ser el flujo de propano. La compañía de propano hizo una prueba de columna de agua en el propano de la tubería a la estufa y era perfecto.Empezamos a usar el horno de nuevo y poco a poco los problemas comenzaron una vez más hasta que una mañana cuando mi marido encendió el horno y la casa se llenó de gas. Nos apresuramos a abrir todas las ventanas y encender los ventiladores a pesar de que era una mañana fría. Esta vez no sólo me puse en contacto con LG sino que también contacté con el conserje de Costco. Una vez más, la persona encargada de la reparación vino a inspeccionar. Dijo que cuando el horno está encendido hay un olor a quemado metálico muy malo y que no se encendía correctamente. Una vez más tuvo que esperar a que LG enviara las piezas de reparación, que sustituyó según las instrucciones. Después de las reparaciones, el horno seguía sin encenderse correctamente y lanzaba gases. Hizo varios intentos para que funcionara. La única manera de que el gas se encendiera era metiendo la cabeza en el horno y soplando en la abertura de convección. ¡Caramba! Este horno no es seguro. Me preocupaba mucho que pudiera lesionarse al hacer tal cosa.Ahora estamos de nuevo en un compás de espera para que LG y Costco Concierge lleguen a una solución satisfactoria. Estoy harto de la situación. No sólo estamos teniendo estos problemas, sino que esta no es una gama muy buena en general. Al hornear o cocinar cualquier cosa en el horno es necesario seguir girando la comida cada pocos minutos o la parte trasera de la comida se dorará demasiado o se quemará. El otro problema con el horno es que no hay un escudo en la parte superior de la puerta y si uno no tiene cuidado mientras el horno está abierto es muy fácil quemarse en la pierna por el borde de metal caliente. No he tenido problemas con las perillas de la parte superior que se golpean y se encienden, pero cuando estoy limpiando la parte superior de la estufa suelo quitar esas perillas para poder limpiar esa superficie también. Las partes de los quemadores son de metal bastante chatarra pero afortunadamente, son desmontables y con algo de trabajo, es posible conseguir que se vean bien. He notado algunas zonas oxidadas en las tapas de los quemadores que parecen ser de hierro fundido de mala calidad, pero las he limpiado. En general, la gama es un montón de trabajo para mantener. Ni siquiera vamos a entrar en la limpieza fácil (es un fracaso) y la función de limpieza del horno regular no es tan grande tampoco. Como no tenemos ni idea de cuánto tiempo va a durar esto, hemos comprado un horno de encimera para usarlo. Hemos pedido uno prestado a un vecino, pero como esto ha durado demasiado tiempo, agradecemos su amabilidad, pero no queremos seguir pidiéndolo prestado. Siento que LG nos está retrasando todo lo posible y sólo espero poder contar con Costco para insistir en que hagan lo correcto.

We bought a nice LG refrigerator 26 months ago and the linear compressor went out, luckily fixed under extended warranty. The problem is the replacement compressor is the same and according to others likely only to last 2 years. 4 year life is not what we wanted out of an expensive fridge so as soon as this next compressor fails we will have to do better research into our next purchase.

I purchased an LG French-door refrigerator in November, 2010, from Home Depot for $1198. Earlier this week I came home to puddles of water in my kitchen as the refrigerator compressor died resulting in my losing about a couple hundred dollars-worth of food. I called LG customer service, gave my model number and was told by their representative that the compressor was under warranty and I would only have to pay for labor. I was then provided with the numbers of two LG approved repair services. I had one service come out today and charge me $95 to confirm it is the compressor that no longer works, and let me know that labor cost to repair would be $650. That is pretty high so I called LG customer service again because my friend had the same thing happen to her LG refrigerator 3 weeks ago (what a coincidence) and it cost her $250 in labor, a big difference from $450. Turns out LG can send out one of their repair technicians who can do the repair for a total of $375. I do not know why this wasnt offered from the beginning and why I was directed to an independent repair service that costs almost double, but that is a sub-issue. What was truly upsetting was that it was at this time that the customer service representative told me that my refrigerator is actually not under warranty and that I would have to pay for parts and labor. If I had been told this from the beginning then I would have not have had the repair person come out and waste $95. I would have just gone directly to buying a new refrigerator, which is what I am left to do now because the cost of labor and parts will be near $1,000. So in sum, I spent nearly $1,200 on an LG refrigerator to last me less than 8 years and, to add insult to injury, I then spent an additional $95 for a repair call on the bad information provided by the LG customer service center. I asked LG if they would reimburse me for this and they refused. What makes the whole situation even worse is that I see that there was a class action lawsuit over the LG compressor failures, so this is a known issue to LG. Obviously LG is not standing behind its products and its customer service is sub-par. I will not be purchasing LG items ever again and this includes not only appliances but also mobile devices, televisions, audio and computers. I wanted to share this by sharing this experience so others can avoid similar losses.

Nuestra lavadora Samsung fue un reemplazo de una lavadora Samsung retirada del mercado. Era una lavadora de gama alta y duró unos 3 años. Samsung no proporcionó ninguna ayuda o recurso para arreglar o reemplazar esta máquina. Nos gastamos 85 dólares para que un técnico nos dijera que el cerebro de la lavadora Samsung estaba muerto. Ahora estamos usando una lavadora de 20 años porque nuestra Samsung de 3 años está muerta. No compren una lavadora Samsung.

They warranty the motor of my LG front load washer for 10 years, and my washer is 3 years and 2 months old; however getting them to come out and to process for the eventual replacement has so far taken 3 weeks. They are moving to replace because it wasnt 4 other things they replaced. They tell me since the part which was on back order for 3 weeks and suddenly arrived without warning, DURING the time period they were reviewing for my replacement which is 3-5 business days, that I have to start all over with another 3-5 business days to review for replacement YET AGAIN. Ive been 4 weeks without a washer. The customer service reps sound like robots reading from a script. They dont even sound human. This part that suddenly arrived without warning during this period when I thought I was receiving news that I could go pick up my new washer? Well, nobody even told me it was coming. The repairman, Ron, didnt even bother to tell me it had arrived at his house yesterday. He had this part and couldnt come out to my centrally located home for another week! Well, he came today and the machine still isnt working. So here I am on hold with robots, waiting for a supervisor to see if I can somehow bypass this mandatory review process which she told me wont be authorized till next Monday. That is 7 more days from today. Their service truly sucks. Nobody seems to care.

Bought this expensive $2500 LG fridge from Costco June 2018, we were remodeling our kitchen. After 6 months the ice maker defrosted and started leaking and unable to dispense ice. The repairman changed the ice dispenser motor and seemed to work ok. Then after another 3 months or so, the freezer and refrigerator stopped working, defrosting all of our food. We lived on ice coolers and no cooking. When the repairman came, he unplugged the ref, and it started working again. After another month, same thing happened, defrosted all of our food again, lived on ice coolers for 4 days till repairman came and says it might be the control board acting up? He will order the part but we have to wait another 3 days or so. We are waiting for the part he ordered Thursday and will come Wednesday, long wait for a very frustrating expensive ref? I recommend �€�Don�€�t buy this fridge!�€� Not worth the headaches. I live in Vegas. Very hot here, no fridge life is not easy! Very frustrating, unhappy with poor customer service. LG does not even expedite repairs? Unacceptable... We bought a lemon? Hope this experience doesn�€�t happen to anyone...

LG LSC26905TT not cooling. The LG rep, Abes Appliance Repair, says faulty compressor. The fridge is 4 years old, 7 years warranty. LG will not replace because we have lost the receipt. Abes wants $500 to fix it plus the cost of a new compressor. The fridge cost over $2000, stainless! We also bought a new stainless range, also faulty. The largest ring stays one all the time, fire risk. The microwave glass fell out of the door! I fixed it with a small screw. The dishwasher is okay because we never use it. All appliances were bought at the same time. I am very disappointed. This is junk.

Compré un frigorífico LG en mayo de 2017. Después de 1 año de poseerlo, se me comunicó que LG es conocido por los compresores defectuosos en 2-3 años después de la compra. Mi compresor LG dejó de funcionar en junio de 2020. El compresor está en garantía pero la mano de obra y otros elementos que no tienen que ver con el compresor, como el freón no lo están. Me costó 700 dólares arreglar el frigorífico. Lo hice ya que era una nevera de $1800 y con 3 años de antigüedad. LG ni siquiera me habló de algún tipo de reembolso por la comida perdida. No volvería a comprar un frigorífico LG y basándome en cómo me trató el servicio de atención al cliente, es posible que no vuelva a comprarles ningún electrodoméstico. Investiguen sobre LG antes de comprarles nada.

The fridge does the job of a fridge which is what we expected. It keeps food cool. We havent had to do any maintenance on the fridge other than normal cleaning. Its also really easy to change the water filter. The water filter and fresh filter are great. Also, that it had a bottom freezer, an ice dispenser and water dispenser in the outside of the door. I like the fruit and veggie crispers and time meat and cheese drawer as well. I also really like that its stainless steel. But I dont like that when theyre are bottles or jars in the in door storage compartments that theyre is an audible sounds that you can hear. It rumbles rather loudly and can be annoying.

Two months ago the washer filled up and would not spin or drain. I had to have one of the kids wring the water out of the clothes pc by pc. I contacted a friend that did appliance repairs and asked for some help. He wasnt able to arrive for a week, after which time it was discovered it was the drum of the washer. I contacted LG and they said not to worry that it would be covered as a lifetime coverage. Great! Next problem I bought this off of co-worker and his partner that they had it for about a year prior but was going into a home foreclosure and sold it to me. I didnt ask for the receipt at that time not thinking it was an issues as they bought it at our local Home Depot just around the corner from us both. So as I am speaking with the LG Rep on the phone, she takes my info and then says okay I have everything I need, now we just need your tech to call in the repair call so it can be further processed. I explained the whole story as I did not have receipt and that it was never called in as I was the owner. She said thats okay, not to worry, that wouldnt be an issue. My friend calls in the problem to them, they tell him okay; its covered but all they need is a proof of purchase. Not so easy, the co-workers partner had passed a year ago and there was no remembering what CC was used to purchase or what phone number so Home depot has no way to track it. Needless to say months later, still no washer and now since I am on a fix budget as a single mom, I now have to use a laundry mat to do our laundry, very hard after many years. Its the freaking drum that is cover and I can show them exactly which store the Serial Numbered Washer was purchased from but that is not good enough after one rep said it wasnt a problem. I have told my friends and family, not to waste their time with LG Products as they too will run into POOR CUSTOMER SERVICE. Nothing but a run around and ** just to get out of the lifetime coverage. Avoid LG if you want better quality. Go with Maytag, I had one for over 10 + years!!!!

We bought this LG Inverter Linear fridge due to large size and do love that we can fit a lot of stuff in the fridge - however this fridge is less than two years old and not working. We called customer service on Wednesday. They have not yet called to set the appointment even after our follow up call on Friday - so here we are 5 days into a non working fridge or freezer and no repair appointment scheduled by LG - remember a $4000 plus fridge that�€�s less than 2 years old plus loss of the food that we have to throw out.

También compramos una lavadora y una secadora LG (de acero inoxidable de alta gama). La lavadora está bien, pero hemos experimentado los mismos problemas que muchos otros. La secadora LG Tromm DLE2501 nunca secó la ropa correctamente. Tarda 90 minutos en secar una carga media de ropa. No es un producto energy star. El reparador nos dijo lo mismo, que la ventilación estaba sucia u obstruida. Nunca fue el caso. De hecho, parece que el técnico estaba leyendo un guión. La segunda vez que acudió a la casa, el técnico dijo que la secadora funcionaba como estaba diseñada. El verdadero problema es que Home Depot vende este material. Los representantes de Home Depot están promoviendo este material, y LG no respalda su producto. El tambor está agrietado y la pelusa se queda atrapada.

I have bought a LG Microwave from Home Depot in Nov 2018. It stops heating in Nov 2020. Called LG customer service 800-243-0000 about bad Magnetron which is covered for 10 years. They refused to ship me a part and only ship it to a technician. I told them I have serviced and repaired my appliance and I am DIY and installed the microwave. they still wont ship me the part. Also they do not cover repair service. So I am now forced to pay out of pocket for this repair. Never buy LG microwave again. Bad product from Korea! LG Electronics NeoChef 2.0 cu. ft. Countertop Microwave in Stainless Steel Model # LMC2075STStore SKU # 1002634890

LG refrigerator LFX25960SB. My problem is the same as the one found over countless number of similar complaints on LG refrigerators - after a short period of ownership, the cooling area keeps shutting off with error code �€�ER DH�€�. How is it that there are so many complaints and there is no recall on these problem parts or at least a class action suit? If anyone has any knowledge of any group action being taken against this company, I am in! I will never buy an LG product again in the future and will certainly spread the word.

Mi lavadora huele mal. Es de carga superior. Odio eso de mi lavadora. Limpio como se recomienda. También odio la secadora. Se apaga antes de que la ropa esté seca. Tenemos que quitar los secos y volver a empezar. No es algo que se pueda hacer como madre trabajadora. Poner cerca en la secadora antes de salir al trabajo. Odio mi conjunto.

El tambor de mi secadora LG se rompió después de 5 años de uso. La costura soldada se había roto causando el famoso golpe por el que LG es tan conocido y no quiere dar soporte. Sugiero que nadie compre productos LG para que aprendan luego el soporte al cliente de las malas prácticas en la fabricación se resuelva y atiendan las quejas de sus clientes. Su servicio de atención al cliente se llena de palabras pero no resuelve las reclamaciones contra ellos. NO COMPREN PRODUCTOS LG.

I purchased an LG Refrigerator 3 to 4 years ago with Model Number LFC21760ST and Serial Number **. Within 6 months time, the plastic shelves in the top refrigerator broke. The company replaced them with the same shelves after I called to complain. Within 6 more months or so, the same shelves broke again, then the long tray shelf cracked completely in two pieces. I did not call to complain as there was no point in asking for more junk replacement parts. This morning, when I opened the refrigerator, the light box had fallen and the contents of my refrigerator were hot from the two hanging light bulbs. I called the company service number above and was told this is a common problem and theyll come out to fix the light bulb box only, not all the broken flimsy plastic shelves. How can I warn consumers not to buy this product? It is just my husband and I who use this refrigerator, and it has not been abused. This was not an inexpensive product, yet it was constructed with junk materials. Please advise buyers to beware of this LG product line. Thank You,Jeanne

I have LG brand washer and dryer as well so it was a brand I could trust. It helped that I got a discount from buying from the same company and they rewarded me for being a frequent shopper. I love the brand and have had no issues with them so far. The smart electronic option where I can see my shopping list is really helpful for mom who forgets so much with everything going on. Being able to jot it down and have it connected to my phone is such a wonderful and neat option. But I hate not being able to organize my fridge the way I want it and the freezer doesnt have as much space as I would like. I bargain shop and want to be able to stock up on much needed items for my family.

¿Una grieta? Nunca había oído hablar de una grieta en el tambor de una secadora. Una vez que lo comprobé, me sorprendió encontrar una grieta de 4 pulgadas. Nos habíamos dado cuenta de que cada vez que hacíamos la colada se oía un sonido de golpeteo procedente de la secadora. Me sorprendió aún más descubrir que es un problema común con las secadoras LG. Siempre pensé que hacían buenos productos. Parece que no, con todas estas reseñas sobre el mismo problema.

Purchased an LG refrigerator from Best Buy 2 years ago. Refrigerator stopped working a week and a half ago. LG ran a diagnostic over the phone and determined the compressor went out. LG has a 10 year warranty on their compressors (along with the warranty we purchased) but refused to fix the refrigerator if we didnt pay $298 for a service call and compressor replacement. Despite our push back because of the warranty, LG stated thats how it works and continued to refuse service without up front payment. We regrettably paid the money last week. LG has since then given us the runaround. Customer service and customer resolution is awful. They offer no resolution and not only made it our responsibility to call repair companies from a list they gave us but lied to us twice telling us that each of the repairmen who showed up would have the compressor and fix our refrigerator. So now LG has our money and we are continuing to keep our daughters milk in an ice chest while we have a broken refrigerator. I cannot express in enough detail how horrible LGs customer service is. I am in total shock. Ive never dealt with a more incompetent company than LG. #neverpurchaseagain

Me quejo de un horno LG que compré en julio de 2014. El acabado azul en el interior del horno se está desprendiendo, el representante del cliente para LG dijo que esto era un problema cosmético y la compañía LG no garantiza este problema. Este es un problema cuando la empresa estaba horneando el esmalte al producto y no se hizo correctamente. Esto no es responsabilidad del consumidor. Cuando compré el producto me dijeron que tenía garantía en cada parte del horno por 5 años porque compré la garantía extendida. Voy a abogar por decirle a la gente que NO compre productos LG a menos que resuelvan este problema.