A pesar del hecho de que mi lavadora andamp; secadora son 10 años de edad, han sido muy fiables. He tenido problemas con la junta de goma andamp; olor en el pasado. He utilizado desinfectante y secado la junta muchas veces. Ahora la puerta de la lavadora permanece abierta toda la noche y ligeramente durante el día. Mi lavadora está limpia incluso después de 10 años de uso constante. He tenido una llamada de servicio en los 10 años y funciona como un encanto todavía...

I paid over 1,500.00 for a LG refrigerator LFC23760ST just three years ago. Its the last time I will ever buy LG products again. They carry just a 1 year warranty and will charge me an arm and a leg to replace any parts that I need. The circuit board went out and I was told that its $400 dollars just for the parts to fix it. Why do I need have to spend $500 plus dollars on parts on an appliance that is only 3 years old?I have a Whirlpool refrigerator in my garage that sits out in the heat and has been out there for 15 plus years and I bought it used... And it still works. If they are so confident in their products, make them last for more than 3 years. Im upset that this happened but if they carried a warranty that replaced and/or fixed my problems, it would not be as bad. But when I call and to get my refrigerator fixed, its a like buying a new one all over again. Like I said, this will be my last LG product I will ever buy.

Actualizado el 07,02,2021: Esta es la revisión número 3. LG reemplazó partes dos veces y luego se apagó. La garantía dice que no es su problema. Incluso le dijo al técnico que pegara la pieza en el interior de la lavadora. Extendí la garantía a través de Lowes. Dice que tampoco es su problema. A pesar de que su garantía dice que será restaurado a o una condición de funcionamiento si ha fallado debido a defectos en el material. Caramba, pensé que me pagaron 900 dólares por una lavadora, no por un triturador de toallas. Podría haber hecho eso por mi cuenta. El técnico me dijo que LG sabe que hay un problema pero no sabe cómo solucionarlo. Mi opinión es que LG no quiere gastar dinero en rediseñar la pieza para que la ropa no se quede atrapada entre el pequeño pomo de plástico del fondo de la bañera. No es necesario que LG responda ya que no van a hacer nada al respecto de todos modos. Actualizado el 06,30,2021: Que consumo lo arreglaría para que pueda escribir una segunda nota. Así que aquí va. Va a ser un sorteo de alguien que va a pagar. Podría contemplar sobre tomar todas mis toallas que esta lavadora rompió. Y enviar parte o todo a LG y dejar parte o todo en Lowes. LG pasó horas en el teléfono con ellos después de hacer una cita y nadie aparece o llamar. Llamó de nuevo más horas. Llamé a Lowes. Programaron una cita. (Con la misma empresa que LG envió el técnico que me ha estado enviando mensajes de texto me dice que están cerrados en ese día la cita.)Revisión original: Me quejé a LG de que la lavadora rompía las toallas. Enviaron a un técnico que llamó a la empresa y le explicó el problema. Le dijeron que pusiera pegamento en la pieza central. Dos semanas después, el técnico vino a sustituir la pieza central. Asustado por el covidio no volví a llamar durante un tiempo. La otra pieza se estropeó y siguió estropeándose y el técnico puso cinta impermeable dentro. La pieza sigue estropeando mis toallas. No quedan toallas. Así que molesto por $1000 lavadora dio por sentado que los otros problemas tienen que lavar algunas prendas de vestir dos veces. El único ciclo que funciona es el de la ropa de cama que no destroza las toallas. Parece que el ciclo turbo lanza la ropa contra el centro. La pieza de plástico en el medio se agarra a las toallas y las destroza, por lo que el medio ha tenido hilos destrozados envueltos en él. LG tiene que dedicarse a hacer teléfonos. Estaba entusiasmado con todas las cosas nuevas que podía hacer la lavadora. Ahora sólo deseo que deje de fingir que es una lavadora. Ojalá me hubiera quedado con mi vieja lavadora que estaba en las últimas. Ahora mi peor temor se está haciendo realidad. Mi secadora está teniendo que recoger todo el pelo y la suciedad que la lavadora está consiguiendo.

We purchased the refrigerator the first of the year, 2015. After four years it stopped working. We called the company for them to schedule a repairman to come out. When we didnt hear back within a couple of days we called back. They told us that the serviceman was too far out and wouldnt come. They had not told us nor scheduled for someone else to come out. So after speaking with him again he scheduled for another serviceman to come out. Over the next few weeks and numerous servicemen it went something like this: 1. Sorry, I dont have the expertise to work on these. 2. I dont work on any with the Freon problems. 3. I wont work on them because we have a dispute with LG.4. Too far for me to travel to your city from here.LGs reputation precedes them. One repairman asked me if I knew what LG stood for. He saw my puzzled look and replied Lost Groceries. After two or three weeks we finally get a repairman that can work on our refrigerator. But oops, the company sent the wrong compressor to our home for him. More wait to get another one and schedule another date.This was February of this year, 2019. We lost everything in the frig and they would not reimburse us because we didnt have the sales receipt. They knew by their records where we purchased it from, the date, the date of registration and we sent them the bill of lading from the store. It was not good enough. I tried to come to terms with all of it and just be happy it was working again.Forward a few months to July 3, 2019 and our refrigerator is once again not working. We will lose all the food that was just purchased. They scheduled for a serviceman to come out but we dont know if it is one they called before that cant/wont work on it or not until they come. I fear it is going to be another two to three week ordeal again. And I dont know how long the fix will last. I just want to unload this refrigerator and get something of quality that I know will work. I loved the look of the frig and thought it would be a dream to have but instead it is a nightmare. I would never again purchase an LG product. I wish I had read reviews before purchasing it. I hope this review will help someone considering this same purchase.

I remodeled my kitchen at the end of 2015 and bought brand new LG appliances: a fridge, a range and a dishwasher. The fridge broke twice since. The dishwasher broke once. The range has not broken yet BUT all the markings on the knobs came off and it is very hard to know at what temperature we are setting the burners. This has been for me an awful experience. I will never buy LG again.

Bought the LG Flat Top Range Model # LRE3023ST. Have had nothing but problems. Customer Service unwilling to resolve problems. We were sold a defective range. Paid a lot on disability cant replace.

After fighting a good fight with Sears over my compressor failure after 2 years, on a Kenmore Elite, Sears with much pressure and an inquiry by a local NBC news affiliate replaced our fridge with a LG model last June. I am disappointed and upset to say this LG model has just done the EXACT SAME THING. The compressor has failed and I am so angry. The repairman has said that LG and Kenmore Elite both outsource their parts to Korea and showed us what to be wary of in future when buying a fridge. He also advised us that he spends more time on these models than any other for this same repair. He advised us to just buy a new fridge (suggested Whirlpool) because the cost of repair is not worth it and it will go out again. So LG you have lost a customer and Sears will never get a dollar from me again.

Did I say this was an LG refrigerator? It is Model number LFX259509DT.

WT5001CW - We are still having significant problems with our LG washer. The latest issue involves the troubled spin cycle particularly when washing items in the Towel Setting. While trying to wash just 3 bath towels along with several smaller items, our washer will become unbalanced during the spin cycle subsequently causing our machine to stop operating! After having to stop, adjust, and rearrange items, the machine will resume the spin cycle only to have the washer once again cease normal operation requiring me to repeat the process of pulling out these wet items. As I indicated previously, I believe this chronic balance problem is due to a defective LG software issue rendering our washer unsuitable for the ordinary purpose for which it was sold to us. This LG washer is defective. We cannot operate the washer for which it was intended.

My wife bought this LG Washing Machine Model WT5001C from a Best Buy shop. Since the break in we had problems and called technician to fix it. The cost of which now exceeded the cost of the machine. It is a fancy looking washer with a lot of fancy lights. Its sensors have limited light and go off often during a regular wash. The LG Service does not really care. It was a bad experience and recommend dont buy it even if it free as it cause so much inconvenience.

Bought a Kenmore elite French door refrig made by LG. It had 4 problems within 1 year. All problems are related to freezer fan. Error code ff. Sears covered the first 3 repairs with warranty and gave up on the 4th repair. We switched to another lg French door lfx31945st. About half month passing 2 years, it showed error code rf, refrig fan problem. Temp in refrig is not even. Some are frozen, other stuff are over 40f degree. I just ed called repair for $274 to cover under $500 repair cost for a year. Not fixed yet. Never buy lg again!!!

No he tenido ningún problema con esta unidad. Limpia bien, no es tan ruidosa como mi anterior unidad Sears, y ofrece un ciclo de limpieza corto cuando no tengo una carga completa que lavar. Nos ahorra costes y tiempo.

We purchased an LG Refrigerator 5 years ago Model LFX31925ST/00 Super Capacity, 3 door, French door with smart cooling technology. In 2013 we had issues where the freezer would stop cooling. Called LG and they stated, Nothing wrong with the unit. In March of 2016 the refrig stopped cooling altogether. Called LG and they stated, The compressor went bad. Called a repair company. The compressor is covered under a 7 year warranty. The labor charge was $706.34 including trip charge, labor, Freon, and small parts.After the unit was repaired and returned several days later the display on the front panel had error messages. The water dispenser and ice maker stopped working. A new problem and another repair cost of $338.60. For a $3,000.00 refrig to last only 5 years is unacceptable and repair cost to date of $1,044.94. The repair cost is more that 1/3 of the purchase price. We will never purchase any other LG products nor recommend them to anyone. Buyer beware.

Anything but LG! Had trouble right off the start with LG. Started getting error codes on the front panel within a year of owning. Tech said motherboard needed to be replaced. Then within a couple of months noticed water collecting inside the fridge. Cold air ducts became blocked because moisture got into them and froze. This duct supplies cold air to the ice maker. Cubes melted sending water all over floor. Tech removed all internal components from freezer, cleared duct and adjusted/moved the thermostat.Last week while on vacation got a call from my son saying fridge quit working sending water all over floor again! Tech came out said compressor is not working and stated it would be less expensive to buy new than replacing the compressor. This is just over 5 years old! We will place a call to LG and see if they want to stand behind their product!

I hope there is a recall on this washing machine. I paid top dollar for the Worst Machine ever. The machine doesnt dispense enough water to clean the cloth. The cloth has a nasty odor after washing them. The machine itself has a nasty odor as well. I have tried many, many kinds of detergent but nothing seems to help. VERY VERY DISAPPOINTED AND WILL NEVER BUY ANY LG PRODUCTS AGAIN.

My 14 month old 26 cu foot LG refrigerator completely died on 4/19. LG ONLY allows their service companies and THEIR parts for repair. 1st attempt at repair did not work. Now they tell me it will be 5/15 to get the needed part and sorry for my inconvenience. I spent the last 3 days on the phone with management and although I have been told theyd replace the unit, they have not. I have been told 3 times now that Id get a call back within 24 hrs and never have. They are totally giving me the runaround and flat out lies.I have been without a fridge for 14 days now... with several children. No milk, no cheese, etc. It is a nightmare. If I had known the horrible customer service issues, Id have just gone out and bought a different brand fridge weeks ago. I guess Im a sucker for believing that the company might actually want to provide a satisfactory customer experience. Not being on hold for 45 min while a recording repeatedly chimes your time is valuable to us.

We purchased the LG refrigerator in September of 2016. In July of 2018. The LG failed to cool intermittently. Over the course of a week, service was sent and could not find a problem. The issue appeared to resolve spontaneously. Exactly a year later we are having the same problem. We have completed the ridiculous instructions to unplug the power for 2 hours, then wait 24-48 hours to see if cools. We can expect service in 10 days. This is unacceptable, LG knows of the poor performance of this refrigerator and has failed to take appropriate action to resolve the problems in a timely manner.

The one I had was dual doors side by side with an ice maker and an insta freeze feature another feature I liked were the salad drawers that came included. My mother recommend I purchase it because it holds a lot more food than the GE I originally had the salad drawers were above all my favorite feature because Im always eating salads and it keeps my salad mix fresh. But it wasnt scratch and finger print resistant so Im constantly cleaning it plus the fact that a lot of crumbs get stuck underneath the drawers and its a pain to clean.

Have a LG refrigerator that is 2 1/2 years old. Warranty for parts is ten years. It stopped working 9 days ago. Called LG and they referred me to A&E Factory Service. Called and made an appointment. Looked at Google reviews and 580 reviews and a 1.1 rating. Worst was do not let them in your house. They came out, ordered three parts, had to set another 4 hour window for an appointment. After 5 1/2 hours yesterday, he said it is working and left. Checked this morning and is still warm and now vibrates loudly. So now another five hours stuck at home tomorrow while they attempt to fix it. This company is who LG uses so when not if yours breaks but when this is who you will be dealing with. This will be a total of 15 hours waiting on them and over one hour on the phone with LG.This is an independent repair company who said almost all their calls are on LG refrigerators. LG has been a total waste of time dealing with. They truly could care less about me not having a refrigerator now for two weeks even if it is fixed tomorrow which there is ZERO chance of that happening. Talking to retailers because I am buying another refrigerator and certainly not LG. Salespeople confirm this is a common situation. Was referred to LG Executive Services who will not call me back. You have been warned. The repair company did state because of their known issues with repairs that I would get a one time free repair meaning would not have to pay for labor. If that is not a red flag.

Recientemente he comprado todos los electrodomésticos LG en el nuevo negro inoxidable. Me encanta el frigorífico de puerta a puerta, disfruto de la cocina, el horno y el microondas, pero el lavavajillas es imposible. El diseño de la rejilla para los vasos no sostiene ningún tamaño de vaso. Los vasos se caen continuamente y se vuelcan durante la limpieza. A menudo el cesto de utensilios nuevos de la parte superior se atasca en los vasos y las rejillas no se cierran sin ser empujadas agresivamente. La rejilla inferior tiene secciones plegables que se caen sin fuerza y los platos se desparraman y se pegan durante el ciclo de limpieza. La limpieza general, el aspecto y el silencio del lavavajillas son buenos. PERO se frustrará fácilmente con la configuración de la cesta. ¡¡¡Ojalá pudiera devolver este electrodoméstico imposible!!!

The tubes in the back for the water and ice maker have sprung leaks 4 times in 8 years. The repairman says that the tubes are too small in diameter. Other makes make them larger. But it has cost me $75 to $100 every time I have to have them repaired. I would not ever buy another LG refrigerator.

No me gusta el hecho de que mantener la puerta de la lavadora cerrada hace que la lavadora apeste más la ropa. No volveré a comprar una lavadora de carga frontal. El moho en la junta de goma alrededor de la puerta tiene que ser limpiado constantemente... ¡Nunca más!

Estoy disfrutando de mi lavadora LG. He tenido pocos problemas con ella. Lo único que me preocupa es que no hay ninguna empresa de reparación local que trabaje con LG. La única vez que tuve que llamar por un problema, era obvio que la persona estaba leyendo un guión. No pudieron ofrecer ninguna ayuda ni responder a mis preguntas. Acabé encontrando una respuesta a mi problema en Internet.

Frosting in the freezer, fan went out first month, then the fan went out in the refrigerator, now the fan is out in the freezer again. All in less than two years. Warranty is not covering the last fan, the warranty from the place who contracted with LG to fix the problems said they would come out and satisfy their warranty if LG will provide the parts. FRUSTRATING!!! Our last refrigerator lasted for 17 years, this one hasnt worked for at least 2 months of the year and a half weve owned it. Paid over $3000.00. Sad.

Bought LG French door fridge for $3275.00. Compressor went out in less than three years. Floor damaged and food lost, as we were not home that weekend. Called LG, they said try to find someone to work on it. Had two different repairman out, neither would work on it since its due to the compressor. Something about closed systems. Sears repair said they dont work with warranties and Best Buy said they didnt have a qualified person to work on it. Went through the Holidays with without that fridge. Been on the phone many times with LG, only to be told theyll call me back, but have not. Its been over a month now. I dont know what to do, its still under warranty. I saved for a long time for that thing.

My wife and I had higher expectations on the model and make. We thought that being a LG model and the new concept of front loading that the clothes would come out cleaner. As far as water consumption no complaints and the company is in the right direction on that topic. But for tumbling of the clothes to get them clean, I think that we need to get back to the drawing board. And as for the quietness of the machine no complaints, either very quiet especially for a washer.

We have had this refrigerator for two years. The ice dispenser leaks water after every use. Our family uses a lot of ice, especially in the summer! Despite our best efforts to keep the area dry, moisture got up under the control panel. So far it has not affected the function, but I am scared it will eventually. We contacted LG about this and were told that it is merely a cosmetic problem that is not caused by the refrigerator itself and that cosmetic problems are not covered under warranty. We will never buy another LG product. We should have purchased the Samsung we were looking at!

LFX21960** everything melted, they are sending someone out???? LG Refrigerator Class Action Lawsuit. A design defect in certain LG refrigerator models causes the interior light to stay on after the doors are closed, resulting in overheating, food spoilage, melted plastic and risk of serious fire hazard, according to a class action lawsuit filed in federal court in New Jersey. The defect alleged in the lawsuit involves French door refrigerator models sold since 2005.. I was not informed of the lawsuit and it has been settled. Ugggg.

I purchased an LG stove less than 5 years ago. Shortly after the warranty of one year expired, the electronic keypad went out. With the keypad out, you are not able to use the stove for anything - burners or stove part. I contacted the dealer where we had purchased the stove for $850 and he got us the part and replaced it. We had to wait a few weeks for the part to come in. Now the electronic keypad has gone out again and after contacting LG, we were told that they will not stand behind their product or the parts past the warranty period. The warranty on the part was 90 days. We have to fix it to do anything with it. Bottom line to this, do not buy LG as their product is not good and they do not stand behind it. After fixing again, we will see about trading it in for a different brand. Our dealer has been wonderful. I feel sorry for them having to face the public for LGs products.

Purchased this machine in 2010 for over $800. I was told it was fabulous. It was - for a few months. But then we noticed that our clothes were no longer smelling clean. In fact they come out smelling worse than when they went in dirty. There is just nothing that can prepare you for getting out of the shower, grabbing a clean towel and experiencing a smell so sour and disgusting, that you feel as though you need to shower again.They told us that we need to maintain our machine every month. What??? Is this a joke? The energy efficient uses less water machine they bragged about - we are now being told we should run 1 to 3 cleaning cycles, with special, expensive chemicals, EVERY month. EVERY MONTH for the life of the machine. I must do this in order to have clean laundry. Am I the only person who finds this absolutely insane??? I now have to take more effort and money every month to maintain my machine, then it actually took to do my laundry with my old machine.If doing my laundry with an LG washer is going to take this much effort... I might as well drag my laundry down to the creek and scrub it on some rocks. That would actually be quicker and more cost effective and, work better!!! I have called customer service (a bunch of foreign speaking people) numerous times. This last time was the last straw. They do not care for your opinion. They speak to you as though you are the problem. When I explained to the guy that the entire area around my bleach cup has completely rusted - guess what - thats right - it is my fault, and no one else on the planet has had this problem. I called knowing that my warranty is long gone but I told him I just wanted to give them feedback from a consumer about how I felt about their product. But, as you already know he doesnt care. He kept telling me to wash out my machine, and that I dont understand how to maintain my machine. I guess judging from the 100s of 1- star reviews, and similar complaints no one else on Earth knows how to do that either.So here is the bottom line. I own a business cleaning resort units. I have dealt with every machine known to man. I have only ever seen one other machine as junkie as this. I will NEVER buy another LG washer. I will go back to old school, agitator... where my clothes are actually coming out clean, and I never, ever, ever had to wash my machine to keep my laundry coming out the way it is suppose to. PS - you will want to avoid the Whirlpool/Maytag (both the same company now) top loaders as well. They are just as big of a nightmare!!

DO NOT BUY AN LG COUNTER TOP REFRIGERATOR FREEZER AT ANY PRICE!!! On Nov 3, 2013, I purchased an LG refrigerator-freezer model #LFC21776ST, Serial # 308TRJL49636. An extended warranty was also purchased to service this unit from New Leaf Service Pro, located at 909 Lake Carolyn Pkwy Suite# 900, Irving, TX 75039.On February 2, 2015, I reported to the warranty company, New Leaf Service Pro, that the freezer was not working, and that the automatic ice machine was not functioning. On February 6, 2015, a technician was sent out. He wrote up the issue that he adjusted the temperature controls. On May 15, the same issue was filed with the warranty co. This time, the technician said the ice bucket was not sitting correctly and that was why the ice was not forming. The very next day, I contacted New Leaf and told them that the freezer was still not working and the ice was not freezing. They told me to unplug the unit and replug it, and also to flip the circuit breaker. Again, on August 1, 2015, the same issue was occurring and I contacted New Leaf and asked for a new company to come out. They refused and said they could not change the service company in the middle of the issue (thus stating that it was the same issue all along). On Aug 6, 2015, once again New Leaf sent out a technician who said the computer board needed to be changed. After waiting 2 weeks for the part to be delivered, a 4th repair call was made on August 22, 2015, a fifth service visit was made and the computer was changed. THE UNIT STILL DID NOT FREEZE!After 5 failed attempts to repair this lemon LG refrigerator-freezer, the service company refused to replace the unit and finally sent out a new service technician for a second opinion, for a 6th attempt to repair this lemon. By this time, I had been without reliable or functioning freezer service since February 2015. I had to discard hundreds of dollars of food. This time, the repair company said it was the compressor that had to be replaced. Even though the compressor was covered by LG for 10 years under the manufacturers limited warranty, they refused to deal with this compressor failing because I had the extended warranty. The extended warranty company said they would not repair it unless I signed a damage waiver for them to enter my home (meaning that if they scratched my flooring or damaged a wall, they would not be responsible). I finally ended up removing the unit from the warranty company, and I am now on my own. I still do not have a functioning freezer since February 2015. Do NOT buy an LG unit and do NOT cover it with an extended warranty from New Leaf Service Pro.

Who is up for a lawsuit against LG LFXS29766S refrigerator? This is unacceptable. I bought mine in 7/2016 and the compressor failed 9/2017. Called them and they dont care. I think we should all file a lawsuit against this horrible company.

Tuve una lavadora Electrolux durante más de 2 años yamp; me estaba dando problemas como la vibración extrema que hace que la lavadora se mueva. Así que compré una lavadora de carga frontal LG después de leer las críticas. El lavado fue suave y silencioso. Cuando empieza a girar en seco, el motor ruge como un motor de motocicleta de 2 tiempos: realmente decepcionado con nuestra compra ya que queríamos lavar nuestra ropa cuando estamos durmiendo. ¡Qué porquería de máquina! No se recomienda. Preferiría recuperar una Electrolux. ¡La coreana apesta!

LG is a very reliable refrigerator. One of the best parts about it is I know more people that have plenty of experience on working on an LG if I ever have a problem.

Llevo más de 6 semanas esperando que LG me envíe un compresor para mi frigorífico. Los representantes del servicio de atención al cliente son unos inútiles. Son plenamente conscientes de que no tengo sistema de refrigeración y ni siquiera les importa. ¿Por qué LG aceptó reemplazar el sistema en primer lugar si es plenamente consciente de que mantendrá al consumidor como rehén al retrasar la entrega del producto? Tengo 4 hijos. La temperatura exterior ha estado en los altos 90s y se negaron a enviarme las piezas que se necesitan. Aunque me dijeron que no pagarían la mano de obra, estoy de acuerdo con eso, pero al menos envíen las piezas que estaban cubiertas por la garantía. Estoy cansado de volver a llamar a su poco profesional servicio de atención al cliente. Leer los comentarios de otras personas que están en mi misma situación sólo hace que sea peor.

Hemos notado hebillas en la puerta francesa en la parte frontal de la puerta de acero inoxidable. No es cosmético, sino un defecto estructural con bolsas de aire por un aislamiento defectuoso. Estamos completamente insatisfechos con el servicio al cliente.

Our LG is a beautiful-looking appliance and for 2 years I enjoyed most everything except for the water leaking out of the bottom on to my maple floor. I called several times just to speak to someone who said I would have to call an authorized service tech (only they are located 100+ miles away and want a lot of money to come to see if it can be fixed). The ice would build up on the freezer floor, so every week I would remove everything from the freezer, remove the ice, and then the next week do it all over again. Then 3 weeks ago the refrigerator portion just quit cooling. (It will get to 58 degrees and that is it.) Now I put all my perishables in my 20 year old Frigidaire. Nobody wants to come fix the LG and customer service needs a lot of training on being customer service.I also have an LG phone for 1 month -- JUNK. I just want to say when I go buy another refrigerator it wont be LG and I will do a lot of research before I give any of my hard-earned money to another company. By the way, I did not get an extended warranty because my other refrigerator is 20 years old and still works great! Should have not gotten a new one. If I worked or owned LG I would hide my face. This is the second complaint I have written on this product.

Bought a $2600 LG refrigerator 3 years ago. It no longer cools and has ruined the contents twice. First repairman refused to do any warranty work for LG. Second repairman said that parts are covered under the warranty, but labor will be $390 - $450. THIS IS THE BIGGEST PIECE OF JUNK THAT IVE EVER PURCHASED. I wished that there was a Lemon Law for refrigerators. Both repairmen said to stay away from LG refrigerators. Not only are they a piece of junk, but you cant get parts in a timely manner. It appears, from reading the reviews, that this is a common problem with LG refrigerators and it looks like the compressors go bad frequently. Im switching to Magic Chef or other Whirlpool brand. I hate to throw away a three year old, $2600, refrigerator, but Ill never trust this or any other LG product again. No wonder LG doesnt participate in this website. My Advice: DO NOT BUY AN LG REFRIGERATOR UNDER ANY CIRCUMSTANCE!!!

We bought an LG refrigerator in March of 2017. Its a door in door. The problem we are having is with the doors. The door in door isnt closing and sealing properly. Weve had 5 service repair guys out that we couldnt really speak English and they continue to tell us the door is closing properly which it isnt. When we open and close the other door it ends up pushing the other door open and then that door doesnt close by itself. LG wont give you the time of day. All we would really like is for them to replace this unit and move on. But they dont want any part of it. You spend $2500 to $3000 on a unit you expect to work properly and they could really care less. I would not recommend LG products to anyone.

Compré un conjunto de electrodomésticos LG Black stainless en julio de 2016. Dentro de 2 semanas la encimera de la estufa de gas comenzó a tener picaduras de óxido, llamamos LG, nada que pudieran hacer por problemas cosméticos. Primer golpe. Dentro de un mes el productor de hielo en la puerta de nuestro refrigerador comenzó a acumular hielo y congelación. Entramos en Internet y nos aconsejaron que comprobáramos la junta y cambiáramos el filtro. Lo descongelamos todas las semanas durante meses porque se formaban gotas de agua en la parte superior del cajón del congelador que acababan goteando en nuestro suelo de roble nuevo. Por no mencionar que no podíamos abrir la puerta para sacar el hielo. Segundo golpe. Después de poco más de un año, el dispensador de agua decidió encenderse solo e inundar la cocina, el sótano y estropear el suelo. Una llamada a LG no dio más resultado que la recomendación de un técnico. Vino y dijo que había que reiniciarlo. Lo hizo y dijo que estaba arreglado. Antes de que pudiera guardar sus herramientas y darnos la factura, el dispensador de agua se volvió a encender solo. Me hizo cerrar el suministro de agua, dijo que iba a buscar algunas piezas y nunca volvió. Sin factura, sin word.... Se fue. Bueno, durante los últimos 2 años hemos hecho hielo con una máquina de hielo. Tercer strike. Recientemente, el acero negro ha comenzado a pelar de la nevera. Es literalmente negro envoltura de saran. Hemos utilizado nada más que agua y una toalla de papel para limpiarlo por temor a arruinar el acabado. ¿Alguien más ve una tendencia aquí. Somos 2 adultos de mediana edad, sin niños alrededor, sin mascotas, que tratan nuestras pertenencias con cuidado. No podía imaginarme cómo quedarían estos electrodomésticos en un hogar ajetreado con niños y mascotas. LG, la peor decisión que hemos tomado. Manténgase alejado a toda costa. El servicio de atención al cliente es inexistente y los productos están mal hechos. NO COMPRAR.

Im repeating what the others have said. The knobs of the LG 5-burner stove have broken a number of times and have also been accidentally turned on, only to fill the house with gas. I am afraid to go out and leave my animals in the house and check and recheck before I leave each time and I worry until I get back home.

I decided to �€�go for it�€� and purchased the OLED model. Very nice indeed. This tv fit right in to my home theatre system. I had cut the cord and worked my way through the array of streaming services. The LG takes the picture to entire new level I didn�€�t think I�€�d ever experience.

We purchased LG washer WT5070VC and LG dryer DLEX5170W in November 2012. Total cost new at Home Depot was $1400. They are both broken and cost of repair is $700. I contacted LG this morning and spent three hours on the phone with them. They did several diagnostic tests over the phone. They offered nothing. They did try to set me up with a local repairman and could not find one. We contacted Home Depot on our own and paid $97 for their diagnostician to come out. His price for repairs is the $700 mentioned above for a washing machine clutch and assembly as well as the dryer vent blower. These are both minor repairs and will still have this gross total to fix. Will never purchase LG again and plan to discourage others from buying as well. If there is anything I can do to further contact LG, please let me know. I have sent an email to their customer service dept following my phone call with customer service and diagnostics this morning.

Compré la estufa LRG3097ST,00 en 2011,2012 en Sears. La parrilla de la estufa comenzó a encenderse automáticamente a horas extrañas (6pm, 1am, 3am, 7pm, etc.) hace unas 6 semanas. Desde entonces, hemos tenido el servicio de garantía para reparar cuatro (4) veces. En dos ocasiones nos enviaron piezas. La última vez, las piezas llegaron dañadas. Qué desastre. La estufa está desenchufada de la toma de corriente y la válvula de gas cerrada. Gracias a Dios, tuve la previsión de comprar una garantía ampliada para esta nueva marca. El viernes pasado, recibimos algún tipo de autorización (número) para comprar una estufa de sustitución. He estado leyendo los comentarios y no va a elegir LG, y Kenmores será cuidadosamente escudriñado por la calidad. Todavía tengo un refrigerador LG comprado al mismo tiempo, así que esperando a ver qué pasa con él en los próximos meses. Ya tiene problemas con el cierre de la puerta. No compraré nada fabricado en México.

Updated on 11/13/2019: Another 2 days have gone by and it is 4 pm and the LG service people have not shown up again. Consumer Affairs keeps say there are holding things up due to the fact they cannot find our refrigerator by the serial number. I would like to take a picture of it, but they don�€�t tell me where to send it. My husband send a copy of our receipt over a week ago, but that doesn�€�t seem to be enough! We have been without a refrigerator since October 3rd- guess my next step is The Better Business Bureau. Every day they promise something it it never seems to happen. I lost over $400 in food plus 6 weeks of eating out. My house is up for sale and how do you think a non-working refrigerator looks to people looking at our house! LG Service is the worst.Updated on 11/11/2019: This is a follow up to a previous review.... After 6 weeks without a refrigerator we were scheduled service for the 3rd time, today between 1& 5- took off of work again (they told us this would be a 3 hour repair) and guess what they call us at 1:30 to cancel our appt for today! Will never buy another LG product just because their set ice is so bad!Original Review: On October 3rd, I called for Service on my LG refrigerator- they did some sort of scan from my phone and told me the refrigerator was fine and I must have left the door ajar and that is why things were warm and ice was melting. I was told to unplug my refrigerator for about 15 minutes, plug it back in and keep door closed for at least 6 hours and I should be fine. I went to bed, got up the next morning and everything in my freezer was thawed and refrigerator was warm, so needless to say I had to throw away hundreds of dollars worth of food.I called again, they wanted to send a repairman out the following Monday and not before, well we were leaving town Sunday for my son�€�s wedding. Service was then scheduled for October 18th. When they came on the 18th I was told I needed a new compressor on my 3 year old refrigerator which was still under warranty. But it would take them 10 days to get the parts. Service was set up for October 28th between 8 and 12 and I was told it may take 3 hours, so I took the day off of work.Well, the 28th comes but only 2 of 3 parts had been delivered, so they did not come. Then it was rescheduled for today 10/30, but parts still are not in....after many phone calls and not getting any real answers - we have asked for a new refrigerator they say you have to have 3 service calls for the same complaint or if they can�€�t get the parts from 30 days after service call. Well even though we called on 10/3, the 30 days starts on 10/18 when the service man actually came to our house. So, apparently we have to wait now til 11/18 if the part doesn�€�t come in - that is 6 weeks without a refrigerator. I will never buy LG again!

Pagué a LG para reparar mi lavadora que tiene 10 años de garantía. 3 meses después me dijeron que no la podían arreglar y además me quitaron un deducible de 100 dólares de 360 que pago para que me la arreglen. Mi lavadora tiene 5 años y ya no funciona. Me quitaron el dinero y no arreglaron nada.

We purchased all new appliances including a stainless LG Refrigerator (LSC22991ST/001) from Home Depot. The first year of use had a problem with the inside of the full back panel of the refrigerator being packed with ice behind the panel even though there was no error message on the display, thus not allowing water to flow with the defrost problems. Repair service was performed. A year later, the same thing happened with ice packed and bulging inward behind the back panel of the refrigerator with an error message dh f. LG basically said too bad, no warranty, none of the problem was covered by them.The repairman was called locally, who had done the first repair; however, he was no longer on LGs service list for the area because he refused to work with them due to low pay, problems with getting parts, etc. On April 16, 2018 he ordered the parts for the error message from LG. Meanwhile, we were out-of-town and came back to a refrigerator of food that had thawed and needed to be thrown out -- hundreds of dollars. The parts that had been ordered on April 16, 2018 came in a full 7 weeks later (almost 8) and were replaced on June 5, 2018. LG refuses to take any responsibility for this problem. Their attitude is terrible when it comes to customer service. The refrigerator that cost more than $2400 on sale has only been used 2 years and has had the two same problems. It is terrible that LG knows these problems will come up due to poor manufacturing and if the consumer doesnt buy the extended warranty it is obvious that they know they will make their money by charging for parts. The repairman indicated that there are lots of other customers with the same problems -- he repairs them and knows! Sick! Very upset, and there doesnt appear to be any concern from LG.

I purchased several LG appliances. I have had nothing but trouble with them. When I call customer service they give me the runaround. The customer service agents are very difficult to understand. The agents I spoke with were from the Philippines. When I asked to speak with their supervisor, I was hung up on several times. After repeatedly trying to reach an executive customer service agent, I was transferred to someone who spoke english without an accent at all. They refused to help me with an obvious defective LG washing machine I purchased a couple years ago because I did not report the rust when I purchased the washing machine. The rust did not occur until two years of very careful use. They have refused to help in any way. I asked our appliance repairman to tell me what appliances he would never buy. NUMBER ONE on his list: LG! He says he gets more calls to repair LG appliances than all other brands combined!

Compré un frigorífico LG nuevo hace unos años y ha dejado de funcionar. He llamado a LG y no me devuelven la llamada. Pagué 100 dólares a un técnico local para que me dijera que no podía hacerlo funcionar. Vamos a comprar otro frigorífico este fin de semana. Me he gastado 3200 dólares en un trasto.

Comprado aparato 7,06,2017 de Lowes. Al doblar cerca de los diales en la parte delantera de la gama, se encienden fácilmente en un momento causando plástico en el quemador para derretir andamp; palo. No se puede quitar ya que se quemó en la parte superior de la superficie de la gama. Sería mejor estilo con 1 quemador grande andamp; 1 quemador pequeño en la parte delantera andamp; mismo en la parte posterior de la superficie. Para utilizar el quemador pequeño, el dial se enciende fácilmente. Esta gama en comparación con mi otra gama, parece salpicar el aceite más alrededor de la superficie. Una 10,21,18 llamó a la empresa porque el quemador delantero derecho no bajaba. Mi garantía de 1 año se agotó unos días antes. La empresa envió a un técnico sin coste alguno para mí el 10.23.18, ya que la garantía acababa de expirar. Esto fue realmente apreciado por mí. También me equivoqué al pedir este tipo de cocina, ya que no era autolimpiable. Estoy muy disgustado conmigo mismo, ya que la discapacidad me dificulta agacharme durante mucho tiempo para limpiarla yo mismo. Mi deseo es que los diales deben estar en la parte posterior de la gama andamp; quemadores en diferentes posiciones en la superficie. Esto también sería un factor de seguridad para los niños pequeños en casa.

On 9-27-13 bought microwave oven model lcrt201st. Have 7 months it would trip surge strip shut off completely. I warm my coffee for 70 seconds but it would shut off after 30 seconds. I like my coffee hot. It kept doing this so I called LG support. Was told malfunction in keypad and to take it back where I bought it. I DID this on 4-23-15, model # same. All ok till today 7-17-15 it DID it again. I again called LG support and was told I would have to take it to one of their service centers all pa, North Jersey, Delaware. I shouldnt have to drive around the world to get a problem solved. I am not getting another LG product. I was told I can take to Best Buy and they will give me a new one. Ok but then in 3 to 7 months IM going to go thru this again. No way.

DO NOT, DO NOT ever buy an LG washing machine as ours is two years old and I have to spin dry one towel at the time while the rest of the wet towels are in the sink waiting. LG executive, Tyree, told me they would send a service person which they never did, however. Lowes, where we bought the machine has given us an appointment with an LG technician. This machine was $650 and has never worked correctly and this is LGs second service in a year.When the warranty runs out in 3 years, I will get rid of this piece of junk and buy a cheap washer and hope to keep it like I did my last one that lasted 25 years. LG does not need to be in the business of washing machine and whoever designed them needs to be fired and they need to give all of us a replacement. Ill never buy anything by LG as our new $750 TV would stop working from time to time and my son in law took off the back and tightened all the leads and it works fine, now. Now, why would you sell a tv with loose leads? LG is a worthless company!!!

I purchased this LG refrigerator (LFX25973ST/02). Serial number ** in July 2013 after my old refrigerator went down. My first time having a compression issue was in June 2017 days before my oldest daughter high school graduation, the compressor went down. A compressor was ordered and came within 1-2 days. Now a year and half later, on April 6 of 2019, the compressor goes again. My youngest daughter is due to graduate in June of 2019. I called my extended warranty and set an appointment for a technician to come out on Tuesday morning, April 9 from 8-12 pm. Get a call back to from the company that deals with LG products that they would need to reschedule my appointment because they would need to order a compressor. I was told it could come 1-2 business days or 2-5 business days. Well today is April 14 and still no refrigerator/compressor. No calls to reschedule a technician visit, nothing. I called my extended warranty company which I purchase with Lowe�€�s in Philadelphia. A supervisor was suppose to call me back because I wanted to know what was the hold up and never did. They were to expedite the part, never happened. I also called LG company and no help as well. I would never purchase a LG refrigerator again in my life. I am letting family and friends know not to purchase either. In the mean time before the compressor went I had the ice maker fixed about 3 times. Do not purchase this refrigerator!!!

Can someone tell me why the clothes after they are washed are not clean. I have had this machine for less than 2 weeks and not happy with how clothes come out still dirty. Was told by salesman that this was the best machine on the market... My old machine cleaned clothes better and faster than this high tech machine.

I had to call 3x and each time I was put on hold for at least 20 minutes while they looked up information. The info is easily found on their site. Needless to say, the site says, Hazard: An unbalanced load can cause the washing machine to shake excessively and the drum to come loose during use, posing a risk of injury to consumers and property damage to the surrounding area. LG is telling me to wait until I have a problem then call. All 3 agents told me the same thing. I thought the point of a recall is to prevent a known issue. Not with LG. I will never buy another LG product, not after the time Ive spent trying to prevent me or my family from being possibly hurt.

We bought our LG Smart Inverter fridge last year. When we were shopping, we were looking for a spacious freezer and of all fridge weve seen, its layout stood out. The height and the depth (the z-axis) is greater than others. We could stuff a lot of meat, ice cream, ice inside and since last year, we have never filled it up to its full capacity even though weve hosted large parties in our house. It also have compartments inside that are intuitively placed, not just placed there for the heck of it. My favorite is the chiller, its spacious and it can semi-freeze meat, hotdogs, chorizo, making it still fresh.We have not had any problems with the fridge. Hope we dont have to use its 10-year warranty. The only downsides with the fridge is that the egg tray can only accommodate 8 eggs and even though the doors are closed, somehow, insects are able to creep inside. I dont know how they can get inside to both the freezer and the lower compartment. I constantly remove dead insects inside. So far, fridge is performing as expected.

Lavadora de carga frontal de gran capacidad de 5,2 pies cúbicos de LG Electronics. Compramos esta lavadora y secadora a mediados de noviembre y, dos meses y medio después, la lavadora tiene una fuga en la parte inferior y ha dañado las molduras y las paredes circundantes. No podemos estar más decepcionados.

Two months ago the washer filled up and would not spin or drain. I had to have one of the kids wring the water out of the clothes pc by pc. I contacted a friend that did appliance repairs and asked for some help. He wasnt able to arrive for a week, after which time it was discovered it was the drum of the washer. I contacted LG and they said not to worry that it would be covered as a lifetime coverage. Great! Next problem I bought this off of co-worker and his partner that they had it for about a year prior but was going into a home foreclosure and sold it to me. I didnt ask for the receipt at that time not thinking it was an issues as they bought it at our local Home Depot just around the corner from us both. So as I am speaking with the LG Rep on the phone, she takes my info and then says okay I have everything I need, now we just need your tech to call in the repair call so it can be further processed. I explained the whole story as I did not have receipt and that it was never called in as I was the owner. She said thats okay, not to worry, that wouldnt be an issue. My friend calls in the problem to them, they tell him okay; its covered but all they need is a proof of purchase. Not so easy, the co-workers partner had passed a year ago and there was no remembering what CC was used to purchase or what phone number so Home depot has no way to track it. Needless to say months later, still no washer and now since I am on a fix budget as a single mom, I now have to use a laundry mat to do our laundry, very hard after many years. Its the freaking drum that is cover and I can show them exactly which store the Serial Numbered Washer was purchased from but that is not good enough after one rep said it wasnt a problem. I have told my friends and family, not to waste their time with LG Products as they too will run into POOR CUSTOMER SERVICE. Nothing but a run around and ** just to get out of the lifetime coverage. Avoid LG if you want better quality. Go with Maytag, I had one for over 10 + years!!!!

LG WT1101CW Washing Machine. Dont Buy LG. Warranty Not Honored. I purchased an LG top loading washing machine a year and a half ago after my twenty-year-old Maytag machine made of steel with a solid lid that finally needed to be replaced. Within months of buying this machine, the plastic around the hinges of the lid began to crack and started to crumble at the hinges. The plastic is not holding up to the opening and closing of the lid on my unit. I had the lid and hinges replaced four times for the same problem. Once the plastic around the hinges starts to crack and disintegrate, the lid cannot close, and you cannot use the machine at all. Customer service assured me after the fourth repair for the same problem that the unit would be replaced as defective. The plastic on the new lid after 5 months is starting to crack again, so I called and found out that my case was directed to the Defective Return Team and they rejected the claim. They told me it has been over a year since the purchase and it is now out of warranty. I have been repairing this brand new machine within a few months of purchasing it. Home Depot says its out of their hands, its up to LG but LG has not adhered to their own policy that after three visits to repair the same problem, it is considered unrepairable and is considered to be a defective machine and will be replaced. They will now send a technician out for a fifth time for the same repair. Its not fixing the problem! The lid keeps cracking around the hinges on both sides. Poor quality, poor workmanship, cheap materials and they will not replace the machine, and now that it is out of warranty, they may not replace the lid when it cracks again and I will have a machine I cannot use that I paid almost $700 for. After experiencing this, I will never buy another LG product again.

It had a leaking Tromm front loader. This ruined my 180 sq. ft. of ash hardwood flooring costing approximately $2000.00. After the floor was replaced and a pan placed under the machine, I have noticed that it fills up about once a week. This leak is coming from the dispenser tray! I noticed water and soap residue on the inside of the front panel that had also caused the door hinge to start rusting. After closer inspection of the dispenser during operation, I can see water hitting the angled section of the tray and running over the side. LG said a repair tech would have to fix this, but without a newly designed part, it will just do the same thing again. This is not caused by too much soap as some might suggest because it does this with or without adding soap! The only solution I see is to buy another brand after spending over $1000.00 a year for a poorly designed product.

Our LG LXFS29766 French door refrigerator broke while practically new and under the LG warranty. It has been the most ridiculous experience, almost beyond words. It has been over 3 months, 3 technicians have visited our home, more than 25 phone call to LG and never once have they called back when they said they would. The latest was that they put in for a request to replace and said that we would receive a call or email within 3 days, 10 days later after having to raise my voice they said that the claim was rejected 6 days ago but no technician has been scheduled to try again to repair the refrigerator.Being a builder I deal with all kinds of appliance issues and this is hands down the worst experience, they are literally trained to run you around. It almost appears that they just drag it along in hopes that people will just give up. Stay away from LG, I used to like their products but if they do not stand behind what they build. I will never purchase from them again and ask that everyone think twice before purchasing anything from LG.

Compramos una nueva estufa LG en Best Buy. El horno no funcionaba en garantía. Llamamos a LG y nos dijeron que la estufa necesitaba tener una línea eléctrica dedicada. Lo hicimos. Para cuando se hizo, la estufa estaba fuera de garantía. Trescientos dólares después, el horno no funcionaba. LG no quiso ocuparse de ello. Llamé a Geek Squad para intentar arreglarlo. No pudieron arreglarlo. Vino un técnico maravilloso. No me cobró. Todavía no tengo un horno que funcione. Compraré una estufa Viking y dejaré este pedazo de basura. Necesitaba una lavadora y una secadora y compré una unidad Samsung. Estoy muy contento con la unidad y la experiencia. LG es pura palabrería. La unidad LG es la peor experiencia que uno podría tener. Espero presentar una queja por fraude al consumidor contra LG.

While I love the design and layout of the refrigerator, there is one drawer in the refrigerated section that freezes the vegetables I put in. Repairman was here twice and could not fix it. I decided just to live with it since I did not look forward hunting for a replacement.

Me hubiera gustado leer los comentarios de aquí antes de comprar. Compré cuatro aparatos de cocina LG hace menos de un año. Mi frigorífico y mi congelador han dejado de funcionar correctamente y LG me ha dado largas durante la última semana. He llamado cada 24 horas para pedir una actualización. Cada vez que llamo, me dan un nuevo plazo. Primero fueron 24-48 horas, luego 3 días hábiles, luego 3-5 días hábiles, luego escalaron mi caso lo que significa otros 3-5 días hábiles. Me dicen que no pueden encontrar a alguien en mi zona para que venga a repararlo, aunque vivo en los suburbios de Chicago. He llamado a los proveedores de servicios que aparecen en su página web, que dijeron que podrían venir al día siguiente, pero LG todavía no se ha puesto en contacto con ellos directamente. He perdido un congelador y un frigorífico llenos de alimentos y ahora no puedo tener comida fresca en medio de una pandemia. Estoy muy descontento con su servicio de atención al cliente y con la calidad de mi frigorífico.

Lavadora de carga superior LG TrueBalance - La máquina es un dolor de cabeza. Tiembla violentamente, la UE es una constante, la zona alrededor del portal de la lejía está oxidada ¡y ni siquiera uso lejía! Al igual que los otros comentarios antes que yo, a menos que esté sentado junto a la máquina, se tarda 3 horas para hacer una carga de lavado. Llamamos a LG y básicamente nos dijeron que la garantía había expirado y que nos las arregláramos solos. Pedazo de maquinaria miserable... nunca más.

Secadora LG sin ventilación comprada en 2012 por unos 900 dólares en Home Depot. Se muere dos semanas después de que expire la garantía. El viaje cuesta 72 dólares, el reemplazo del tablero de control 250 dólares, la mano de obra 100 dólares. Total 422 dólares de reparación. No compre productos LG.

When we built a custom home two years ago we thought we researched for the best front load washer available for our laundry room at the time. My wife and I decided that Consumer Report would be the best reference point. DO NOT GET LED DOWN THIS PATH. We purchased the Front Load LG WM8000HVA. After a year our clothes started to smell so we ran some cycles with bleach, then vinegar, then AFFRESH. Nothing helped... NOTHING.Just go online and see thousands of reviews for front load washers. I dont think it is just the LG. I think it is a problem for all front loads. My wife has a great nose and with that comes a lot of complaining. The solution was difficult but easy: I bought a new $1200 LG WT7600KKA yesterday from Best Buys in Louisville, KY. Giving our current front load to charity.

After just having bought my first home, I really wanted to splurge and buy a nice big beautiful $3,400 stainless steel refrigerator as a center piece. But buying this expensive LG LMXS30776S was one of the biggest mistakes of my life. At just 2 years the thing is broken and will no longer cool. I came home one night to find that all of the ice in the ice maker had melted and puddled onto my hardwood flooring and all of my food was spoiled. Completely dismayed that my refrigerator is now cooling at 60F I called LG. They sent a tech out and he diagnosed a failed sealed system. To have a failed sealed system in 2 years is truly, truly remarkable. But you then think to yourself, Well thats ok though, sealed system is under warranty right? NOPE! The parts might be covered by warranty, but the LABOR is not. And apparently sealed system is a specialty repair service and I was quoted at $850-$1100 on the low end JUST OF LABOR.And then you think to yourself, Well Jesus, thats unbelievably expensive, so you call LG and ask them why they are selling $3400 refrigerators that dont even last 2 years? What kind of product quality are they really putting out? And they dont back up their own products? We work hard for that kind of money and consumers deserve quality assurance for their purchase. Agent very reluctantly escalated my case and I was eventually granted an exception to cover labor under warranty as well, but now heres the most interesting part. I called their authorized service provider to come back out and fix it, now with a warranty exception code but they flat out REFUSED to come back to work on the thing because apparently LG has stiffed them multiple times on warranty repairs. So LG is not only stiffing their customers with cheap and faulty appliances but they are also stiffing their own authorized service providers on warranty reimbursement to repair their cheap and faulty appliances. But you could figure that would happen if so many of them break right? Its not good business for LG to repair everything they build.So at this point, it has been 1 month since Ive had a working refrigerator. There are literally only two service providers in my area that can fix sealed systems and are authorized to work on LG (a huge amount of service providers dont even want to work on LG, so let that be the giant red flag for you.) But of these two service providers, both of them refuse to do any warranty work for LG whatsoever. I guess I wouldnt want to either, if I wasnt getting paid for my work. I have been in contact with LG daily about this, asking to give me a real solution, but they just keep giving me lip service and lists of more and more service providers, all of which are completely out of the state and cant even come here because they are not licensed outside of their own state. Ive gone through 20+ service providers that LG has given me and its the same story over and over. We dont service your area, we arent licensed in your state etc etc.I tried explaining this to LG repeatedly but they either dont listen or dont care. Or perhaps they already know, but they just give you an endless run around with no real solution. The last agent I talked to just bluntly told me Im SOL. So ask yourself this, what good is a warranty if their own company wont back it up? What good is a warranty if no service provider will accept it because LG is scheming them out of their money too? At this point I can either pay $1200+ for parts and labor out of my own pocket and reinvest back into this terrible piece of garbage that I am confident will just fail again in the near future or I can just take this thing out to the backyard and blow it up and buy a different brand. And really, in full and total honesty, Im much more inclined to do the latter. Because I will never trust my food in this thing ever again, even if it gets fixed.I will never trust LG again. Im now just far too ashamed to even have the LG symbol in my household now that I know the truth of this company. Yeah, youre sitting there reading all these reviews because this is a big purchase for you, just like it was for me. And youre thinking to yourself, This poor guy, he just got unlucky that his broke so early, but mine wont be like that and even if mine does have a problem, I have this great LG warranty right? You dont. LG is proven to have cheap and faulty products and they have proven that their warranty is completely meaningless because THEY HAVE NO INFRASTRUCTURE TO REPAIR IT ANYWAY. Youre better off buying 30 mini refrigerators for the same price and then just replacing them as they break throughout the years... But the truly sad part is... You wont need that many because one cheap $100 mini fridge will still last significantly longer than any giant shiny piece of junk you buy from LG.

Microondas de aspecto muy limpio con muchas características que mi anterior microondas no tenía. Me gustan las diferentes selecciones automáticas y el hecho de que este microondas tenga una rejilla además de un plato giratorio.

We purchased an entire suite of kitchen appliances in 2015 from Home Depot. The oven failed two weeks ago due to a broken igniter. Repairman said LG igniters last about 3 years. $200 repair. Last night (during dinner when we were home thank goodness) the in-the-door water suddenly decided to turn on by itself, ejecting water onto our hardwood floors. I ran over to try and stop in and slipped and fell in the puddle. Husband ran downstairs to turn off the water which stopped the flow, but the motor kept running as if the water was trying to flow. Reset the breaker which finally stopped the motor from churning. At 1 a.m., the ice maker decided to start spewing ice across the kitchen waking us, the kids, and the dogs as it sounded like a rapid-fire machine gun as the ice cubes bounced all over. Again required a breaker reset to stop the motor. I am livid... Another repair call and repair bill coming up. These are THREE YEARS OLD! Will NEVER purchase LG again.

Tengo esta máquina x cinco años. Cada año tengo que hacer algún tipo de reparación. Tiene una garantía de 10 años pero la garantía nunca cubre nada. Este es el mayor fraude en el negocio de los electrodomésticos. Llamé a LG para reparar mi máquina que no lava ni seca, enviaron a un técnico el costo fue de $300 de enganche, nunca más supe de ellos. Volví a llamar y el precio fue de 411 dólares, lo que cubrirá un año de reparación menos 100 dólares por venir... Esto insistieron en que debe ser pagado a través de tarjeta de crédito antes de que puedan venir. Enviaron un técnico que fue hace casi 4 semanas, nadie ha regresado. Llamé sólo para obtener el runrún. Nadie se hace responsable. No puedo obtener ninguna respuesta, no puedo recuperar mi dinero y mi máquina todavía no está arreglada. El número de la empresa (!) es High End Appliance 300 dólares. La empresa (2) General Appliance.LG es una empresa estafadora, no defienden sus aparatos, son deshonestos, no respetan la garantía y no satisfacen las necesidades de sus clientes. Necesitan ser cerrados y etiquetados como ladrones. 1800 243 0000 y 888 376 6825 y 201 623 8070 estos son los números de contacto que no tienen ninguna información con respecto al servicio. Electrodomésticos de alta gama **.

LG Refrigerator - French Door, Bottom Freezer - The compressor gave up the ghost 6 1/2 years in. We had hardware issues with the ice dispenser twice during that time. The compressor was $450 for just labor to fix it. Ive had Whirlpool units last 20 years and longer. This is a junk product. Buy something else.

He comprado mi nueva lavadora 12 días antes, 1 lavadora llegó con abolladura. Debido a la falta de aceptación de la instalación, mi lavadora fue reemplazada por una nueva. Después de lavar los residuos de polvo de la ropa se mantiene en, por lo que planteó la queja. El personal de servicio responde que se utilice una dosis mayor de detergente, así que seguí las instrucciones. La mitad de la dosis de polvo utilizado. El problema sigue siendo el mismo, busco en Google qué puede ser el problema y encuentro el problema del chorro de agua, entonces me quejo específicamente, Por favor, inicie mi chorro de agua. La respuesta del ejecutivo fue: Se inicia automáticamente, no es necesario cada vez que se inicia. Otro ejecutivo me visitó. Ambos dijeron que el chorro no funcionaba. Todavía tengo la peor máquina de LG, por lo menos he hecho más de 30 llamadas por este problema. Todavía está pendiente la queja. Creo que ninguna marca se puede comportar así, vayan por cualquiera de las marcas no con LG.

Los microondas de acero inoxidable negro de LG son magníficos. La funcionalidad y la facilidad de uso son estupendas. También cocina bien por dentro y no sólo por encima de la comida caliente. La desventaja es lo fácil que es dejar las huellas dactilares. El precio es un poco alto, pero cuando se obtiene un paquete de electrodomésticos, es razonable.

Well, I have never been more disappointed in an appliance before. This machine has not worked since day one, but more importantly has cost me an inordinate amount of money based on my water bills. It took me several months to figure out why I was paying hundreds extra on my water bill. Granted, I live in a neighborhood that is overcharged for water. This washer consistently has an error of an uneven load (UE), even when I have all similar clothing in the washing machine. It continues to refill and refill and refill for hours before stopping. In addition, it is not even warm or hot water, but always cold. In addition, when I try to use a lower spin on delicate clothing, it continues to spin ferociously. To make matters worse, it will absolutely not wash a handful of items and forces you to use a large load. So if you have a handful of delicates you absolutely will not ever, ever be able to wash them.It is absolutely the worst washing machine and has cost me literally thousands of dollars. I was once run off the road from behind by elderly man in a Porsche. My van was totaled and my children I rolled over several times. I refused to sue him, but I would sue LG in a heartbeat. I simply cannot understand why there is not a class action suit. They are preying on consumers, and they are winning! So sad... but buyer beware. We will, unfortunately be filling our landfills with these machines. What a complete and had her waste.

Cuando buscábamos una nueva estufa, los vendedores de Lowes hablaban maravillas de LG. Buscamos opiniones y todas eran positivas. Compré esta estufa en septiembre de 2017. Ha encendido varias veces el gas sin llama. La perilla debe haber sido golpeada. La última vez el gas había funcionado tanto tiempo que tuvimos que abrir las ventanas y puertas durante horas en el invierno para deshacerse del olor. Me temo que mi familia va a morir por intoxicación de monóxido de carbono. Como es posible que esto no sea retirado por el gobierno y menos por LG. ¿Están esperando a que alguien muera en un incendio o por envenenamiento? Una persona de LG vino y reemplazó las piezas de metal en las que están las perillas. Mientras lo hacía el gas se encendió!!!. ¡Todavía parece que los pomos giran con mucha facilidad! No volveré a comprar un LG.

Like the lighting; like the french doors; like the size. Have had problems with ice maker freeze up; frost build up around the door vents that feed the ice maker and most recently a complete failure of the cooling to both refrigerator and freezer compartments. Entire food contents had to be discarded. A major nuisance for a refrigerator with this price tag. Waiting for warranty repair. Will see how that goes.

1) Super-duper energy efficiency is achieved by hard tumbling. I always set up this machine on the lowest possible setting for soil and spinning, yet it ruined a whole load of clothes. Everything made of knitted fabric (read: all T-shirts and all short-sleeve shirts) after one single washing cycle is stretched to the point that it is no longer usable, precisely - became 2 times wider and 2 times shorter. Also, I have 2 regular shirts ruined - the machine tears off buttons with pieces of fabric, and just tears apart fine fabric. I want to underline again - it happened on the lowest soil and spin setting. So, basically, if you are interested in Delicate cycle - it does not exist. All other cycles have no value, since you will get your clothes ruined anyway.The only thing the machine could be usable - washing jeans and soldier uniforms. Towels and linens are okay too, but forget about washing your clothes, any knitted and fine fabric.2) Because it is high energy efficiency machine, you cannot choose water temperature. Well, nominally you can, but in practice it tries to use cold water. In most of the settings except the last one, you will get cold water in the washing tank. The highest possible setting, hot/warm still uses cold water from the tap, and the machine does not have a water heater. So, to get hot water only you have to dance around it, and turn cold water tap off, then on.3) Water efficiency feature does not exist - it has a couple of settings like half tank and full tank. So, if you want to wash a couple of jeans or 4 shirts, you will get a half tank of water, and the tank is huge.Overall - taking into account the price, the efficiency, and the amount of good clothes I have spoiled by the machine - this is the worst purchase in my life.

La secadora es eficiente, sin embargo, el filtro del cargador frontal que se encuentra en el interior de la puerta, requiere un control constante para evitar desgarros y desmembramiento del sello de fieltro. Esto impide que la secadora sea más eficiente o que se seque la ropa de manera oportuna y eficaz. Hemos notado que cuando intentamos arreglar el fieltro, y se logra un sellado adecuado dentro de la secadora, la ropa se seca más rápido y de manera más completa.

We too made the mistake of purchasing an LG front loading washer and dryer from Best Buy. After just 15 months, the circuit board on the dryer went out. The technician that came out told us it was probably because of the vibrations from the washer which the dryer was stacked on top of. The salesperson at Home Depot, who sold us the stacking package, never indicated that this could create a problem. Lucky for us that when I called LG, they agreed to extend our warranty enough to cover the bad circuit board. They would not refund the $85 I spent having a technician come to my house to diagnose the original problem. I have read a lot of complaints about LG washers and dryers and I cannot believe that no consumer groups or the consumer protection agency of our government have not jumped all over this. A dryer used under normal conditions should work for years without any of the types of major problems that are being noted all over the internet. I, for one, will never buy an appliance from Best Buy nor another LG appliance.

I have an LG refrigerator that has the known compressor issue. It failed within 3 years. Customer service was difficult to deal with. They eventually shipped part & agreed partial payment for repairs. From The LG authorized repair list given nobody would come & repair it for months ahead. I finally found a repair service available. With the consent of LG customer services I did the repair for $650. Submitted a receipt & was only reimbursed $200. Yet LG in court said �€�labor covered for 5 years�€�. Now at 5.5 years the product failed again. I spoke with customer service. They stated as an �€�unauthorized repair service was used all warranty is void�€�. Yet they knew who I was going with for the repair, have a copy of the receipt on file & previously authorized a partial labor payment. What a slippery way to get out of liability for a known product design defect. Customer services then terminated the call. If this is the treatment you want if/when your product fails, which it most likely will if it has a Linear motor, you have been warned.

Compré una lavadora de carga superior LG en Lowes el pasado mes de marzo. Noté problemas con la lavadora de mayo. La lavadora no terminaba su ciclo de centrifugado; se quedaba atascada con un minuto durante más de 20 minutos. Paré la lavadora. La ropa se sentía pesada. La historia es larga y corta. He tenido dos empresas de reparación diferentes que me han visitado 4 veces en un periodo de tres meses por el mismo problema. LG afirma que la pieza enviada era defectuosa. El último técnico me dijo que podía aceptar otra cita con otra pieza (ordenador) o pedir que me devolvieran el dinero. Me sugirió que me devolvieran el dinero y otra marca. Cuando hablé con un representante de LG, me dijo que el informe estaba bien, que no había problemas. Le dije que eso era incorrecto. Volví a llamar al técnico y le expliqué lo que decía LG. Me dijo que eso no era cierto. Sin embargo, está fuera de su alcance. Volví a llamar a LG y me encontré con un servicio de atención al cliente horrible. Un representante de LG me colgó el teléfono para hablar con un supervisor. Volví a llamar y pregunté a otro representante si podía concertar otra cita para que el técnico viniera a solucionar el mismo problema. El representante de LG me dijo que no podía concertar una cita porque el informe decía que la máquina estaba bien. He vuelto a la tienda donde compré la lavadora. Llamaron a LG. Me dijeron que no estaba satisfecha con la lavadora y que tengo una garantía. Este problema todavía está dentro de la garantía del fabricante; menos de doce meses. También tengo una garantía extendida de tres años. No recomiendo nada de LG. El servicio de atención al cliente de LG no se preocupa por el cliente. Tengo más que decir, pero no lo haré. Me he gastado un total de 700 dólares por una lavadora que no funciona. LG finge que todo está bien. Paso más tiempo lavando mi ropa fuera de mi casa. Esto no es justo. Debería haber una ley LEMON para los electrodomésticos.

Actualizado el 06,25,2020: Publiqué aquí el 6 de junio sobre el fallo del compresor de mi frigorífico de puerta francesa LG de menos de 2 años. LG respondió que resolvería el problema conmigo. Después de muchas idas y venidas, no me enviaron el correo electrónico prometido para la resolución. Espero que al publicar esto, alguien responda y me ayude a resolver mi problema.Revisión original: Compré este lujoso LG en mayo de 2018 por 2500,00 en Lowes. En marzo de 2020 se estropea el compresor. Todavía estoy esperando que llegue el compresor y hoy es 6 de junio. Estoy en mi cuarto mes sin refrigerador. No compren un refrigerador LG. Desearía no haberlo hecho nunca.

Wish I could leave a rating of zero stars as a more accurate rating. LG Refrigerator model LFX25974ST /04 less than one year old under full warranty compressor failed. Informed item was on back order and will not receive for 3+ weeks. We have already waited for one week for service. Numerous calls to customer service has done nothing but bring frustration and hours of wasted time. Horrible product and horrific customer service. A month without a refrigerator and hundreds of dollars in spoiled food. A family of four with two small children cannot be without a functioning refrigerator. We will never purchase another LG product, EVER.

I purchased a top loading LG Washer from Sears, and purchased the extended master plan warranty with it. Within 2 years it has already started rusting near the dispenser drawer. Sears would offer no help whatsoever, and said the rust is not covered. NEVER buying an LG, NEVER shopping at Sears ever again. I have been a long-standing customer and spend thousands on appliances with them in the last five years, including a stove, refrigerator, washer and dryer. They would do absolutely nothing to help me.

We purchased a LG TROMM Washer in Jan. 2007 (WM2487h*M) and we should have known better as we had to trade it out within the first few days of purchase because the water was filling up in the drum after the rinse cycle and the symbol FE was displayed. Luckily, Best Buy exchanged it for a new one without hesitation and it was almost as if they had already been down this path before with several customers. Fast forward less than five years later and the same thing has happened. We just spent $640 on repairs including a new water pump, a new water valve and a new memory board for this hunk of junk of a washer. In hindsight we should have just bought a new machine as the warranties had all expired. The guarantee for the new memory board is for two years supposedly, but we have yet to see paperwork from the registered LG repairman. Although he did state that the new memory board was registered with LG. I guess well just need to keep pressing them on this until we see something in writing.

Please avoid all LG kitchen appliances if possible. Our refrigerator and dishwasher (both only 2.5 years old) has given us nothing but problem. The fridge started making a loud humming and gurgling noise intermittently about 2 months ago. Then 3 weeks ago, the freezer gave out and the following day the whole thing stopped working. Its been 3.5 weeks and we still dont have a working fridge. Apparently, all parts are shipped from Korea which takes days to weeks to get. Our service provider who was referred by Home Warranty of America (also a horrible warranty company) ordered the wrong part which will take another 7-10 days to get the part. I am livid and fed up. Also, our fickle LG dishwasher has been giving us problems since the day we moved in. It turns on when it wants to. We have to constantly reset the breaker for it to function properly.

Compré una lavadora y una secadora nuevas en Home Depot en junio de 2019. La lavadora se rompió en octubre, con 5 meses de antigüedad. Llamé al servicio de atención al cliente de LG el 11,4,19. Enviaron a un reparador al día siguiente. Necesitaba pedir piezas y dijo que llegarían el lunes siguiente. Esperé una semana y no había piezas. Volví a llamar al servicio de atención al cliente y me dijeron que las piezas estaban pendientes de entrega, por lo que solicitaron una sustitución defectuosa. Llamé una semana más tarde, y me dijeron que la solicitud fue denegada ya que la pieza estaba enviando y estaría en el 11,26. Llamé el día 26 y me dijeron que las piezas seguían estando pendientes de entrega y que las remitieron al departamento de recambios defectuosos y que se pondrían en contacto conmigo. He vuelto a llamar hoy, día 29, y me han dicho que no podían ver que se había remitido para su sustitución y que tendría que volver a llamar el lunes por la mañana. Hasta ahora ha pasado casi un mes sin resolución a la vista. Aunque después de leer algunos de los otros comentarios, puede que tenga meses más de espera.... Los agentes del servicio de atención al cliente están subcontratados y hablan un inglés muy poco fluido. Son muy poco serviciales y no tienen gestores a los que transferir. Sin embargo, son excelentes en dar la vuelta a los clientes. Esta fue la lavadora más cara que he comprado. Estoy muy decepcionado. Nota al margen, la secadora estaba rota cuando los repartidores la trajeron por primera vez, así que la devolvieron y Home Depot tuvo que pedir otra .... Menos mal que los repartidores sabían lo que hacían, o lo más probable es que hubiera tenido que lidiar con la secadora desde el primer día.

I�€�m writing about my disgusting experience with LG in regards to my washer WM4370HKA. I�€�ve had issues that started only within months of the purchase of this brand new washer. And the first technician that showed up was in DEC of last year, replaced parts and several weeks later the issue occurred once again. Repeatedly my washer doesn�€�t complete cycles and gets stuck with soaked laundry. It doesn�€�t clean properly and the clothes never come out smelling fresh. December, January, February, March, April, May, June, July, August, I�€�ve had more than 3 technicians come to diagnose and attempts to fix the issue. They say they will be calling me back to replace parts but no one does. The issue is still ongoing and LG is denying me any service and has not agreed to my request for a replacement. I�€�m now ashamed to say that almost all my home appliances are LG because this type of service or lack of, shouldn�€�t happen. They don�€�t make you feel like a person, and they will do anything to deny you service. They don�€�t want to acknowledge that the machine is faulty. 1500 dollars and not even 6 months and it�€�s giving me hell.

I have an LG Gas range. The temperature sensor in oven has gone out for the second time. Of course it�€�s not in warranty and of course the part isn�€�t either. Over $200. To fix again. This is the last time I buy LG.

I only wish I would have done more research before purchasing our LG Refrigerator. It lasted one year and six months before it just quit cooling and freezing. I have been dealing with LG Customer service for the past three weeks and I can honestly say I have never experienced such inadequate and disingenuous customer service in my life. If you purchase an LG Refrigerator after reading all of these horror stories you would unfortunately deserve what you�€�ll end up with. A big beautiful stainless steel box that is useless.

Bought an LG LMXS30076S refrigerator July 2016 and Sept. 2017 everything suddenly thawed out. Called LG several times and they said it would be on me since I didnt buy the extended warranty. They sent me the # for the 1 and only place that handles their repairs within 60 miles of me. I called them and they didnt even want to deal with my refrigerator since they said they always have issues getting LG to reimburse or pay them for parts and service. Id have to pay $89 to just have someone come out to diagnose. They came a week later and said all the Freon leaked out and I would need to have the entire cooling unit rebuilt. It would cost $1200 in parts alone! I called the store I bought this from and they worked with LG and they said they would cover it (how nice of them).Parts came in 2 weeks later, I took the day off to wait for the repair guy. He worked on it for an hour and ran into an issue reaching a part in the unit that he needed to access. He called LG and asked how to problem solve this, they told him to cut it apart and solder it after installing. He asked who would be responsible if he did this and further damaged the unit. They said it was his problem and hung up on him. LG you should be ashamed of whoever you have employed to handle these calls. And you have repair contracts with technicians you treat like crap! Useless junk refrigerator and Im stuck with it? I think a class action lawsuit is in order.

Compré la secadora LG DLE3170 hace unos 3 años. En 6 meses empecé a tener problemas con la pantalla de pelusa. Durante el centrifugado la rejilla empezaba a levantarse por encima del borde entre 3 y 5 mm, lo suficiente para atrapar la pieza de ropa. Luego se arremolinaba en una cuerda floja, lo que traía consigo otras piezas de ropa y todas ellas se apretaban en una enorme espiral. Al principio ha sucedido muy raramente, pero en los últimos meses sucede con bastante frecuencia. He intentado nivelar la secadora a la perfección, pero no ha servido de nada. Parece que la rejilla es simplemente demasiado grande y no permanece en su lugar durante más de 1 minuto, incluso cuando la secadora está apagada.

I bought a fridge 1 year ago and it has been repaired 3 times for the same reason. I contacted LG and each time, it was fixed. Obviously, its a bad fridge. I contacted Home Depot where I purchased it and they told me that after 3 events for the same reason, it should be replaced. I contacted LG, they told me that that�€�s not the case, that it is up to the technician to tell LG that it cant be fixed. What? Dont buy LG. Customer service sucks and they will do nothing except to keep passing you on to someone else and tell you sad, sorry with no action.

Estoy muy disgustado con la compra de mi lavadora de carga superior LG. Comprada hace 5 años. Nunca he pensado que mi ropa estuviera limpia, pero hace 2 años nos fuimos de vacaciones durante 3 meses. Después de volver a casa empecé a tener un sarpullido. Durante este tiempo se ha puesto tan mal que he ido a 2 especialistas. Utilizo las pastillas de limpieza como se supone y la lavadora parece estar limpia. Saco el dispensador una vez al mes y lo limpio con lejía. Últimamente he notado que tiene moho negro. Hoy inspeccioné el lugar donde se desliza y está negro con moho. He cogido un poco de limpiador de moho y lo he rociado, pero el moho negro sigue saliendo de dentro. No me extraña que mi familia tenga problemas. Esta cosa es salir de mi casa e ir directamente a la chatarra. BUYER BEWARE. Comprado en H. H. Gregg, Greenwood, IN (fuera del negocio).

Compré mi frigorífico en 2017 y efectivamente en 3 años dejó de funcionar. No puedo creer que LG supiera lo del compresor malo y todos los problemas. Si lo hubiera sabido no habría comprado todo el juego de cocina y la lavadora y secadora... Llamé a LG y estuve en espera durante una hora y no pude entender a la señora con la que estaba hablando y fue muy grosera. No me explicó mucho así que volví a llamar y la segunda señora fue más servicial... He perdido toda mi comida. No estoy seguro de cuánto tiempo tardarán en arreglarlo o si reemplazarán mi comida, no es un buen servicio al cliente. No estoy nada contento con LG. No volveré a comprar.

Tenemos un lavavajillas LG de cuatro años (LDF6920ST) que se incendió a las 2 de la madrugada hace unas semanas. Afortunadamente, nuestro hijo mayor estaba despierto y escuchó un fuerte ruido de estallido que le hizo investigar y pudimos apagar la unidad antes de que quemara nuestra cocina. El técnico que revisó la unidad descubrió que la placa de circuito principal de la puerta se incendió. Es importante señalar que el motor también se quemó en la unidad. ¡Un miembro del equipo ejecutivo de LG que trabaja en estos problemas me dijo que los incendios ocurren en todo tipo de electrodomésticos LG y que ellos reparan la unidad! Estamos completamente asustados por este producto, basándonos en los muchos otros ejemplos de incendios que hemos leído y queremos un reembolso. No compre LG.

Compramos un nuevo refrigerador LG en noviembre de 2019. El 24 de abril la máquina de hielo dejó de funcionar y el refrigerador estaba haciendo un fuerte ruido de molienda todo el tiempo. También habíamos comprado un plan de garantía de cinco años, ¡no hagas esto! Llamamos para avisarles y pedir un técnico de reparación, y nos dijeron que viéramos un tutorial. Esto no sirvió de nada. Volvimos a llamar y pedimos de nuevo un técnico. Nos dieron un número de referencia. Finalmente, volví a llamar el 4,28 y nos dijeron que tardarían cinco días laborables en ponerse en contacto con nosotros para comunicarnos si habían encontrado a alguien en nuestra zona que pudiera arreglar el frigorífico. Eso significa que ahora nos espera una semana. Les dijimos que realmente necesitábamos que alguien viniera antes y que no nos avisaran si encontraban a alguien una semana después. Volvimos a llamar y pedimos hablar con un supervisor (Julian), que también nos colgó. Tampoco pudimos entenderles con claridad. Nos pusieron en el altavoz y con un fuerte acento. Llamamos por cuarta vez ese mismo día y finalmente conseguimos que alguien mirara de nuevo y no había nadie en nuestra zona que pudiera arreglar el frigorífico. En Lowes, donde lo compramos, NO nos ayudaron. Sólo te envían a la línea de atención al cliente de LG. No volveré a comprar otro producto LG porque no tienen técnicos para arreglar sus productos y su servicio de atención al cliente es muy grosero y no ayuda. Estoy muy disgustada porque tenemos un frigorífico de seis meses y ya tenemos problemas.

I remodeled my kitchen and used all stainless steel LG appliances in my kitchen and have add issues with ALL of them. I will always advise friends not to buy LG appliances. The knobs, all five, on my LG stove broke almost immediately and they are $75.00 ea. to replace. I will not buy these knobs because the inside is plastic and will break again and at $75.00 ea. it is too expensive to have to keep replacing them. I have had to replace the motherboard on my dishwasher. The handle on the microwave broke off and now my French door refrigerator went out. Could be the fuse, which was replaced, or the condenser which means I have to buy a new refrigerator. I have tried contacting both Home Depot and the manufacturer directly with no success. These appliances are made in South Korea and are made rather shabbily... look good on the outside but the insides suck. Dont buy these appliances. Shame on Home Depot!

LG refrigerator model LSFD2591ST - Purchased in November of 2013 for $4,500.00. Motherboard failed February 2015. We lost all of our item in both the freezer and the fridge. Absolutely no help from LG as they instructed us that the 12 month warranty had expired. We had the board replaced. Restocked our freezer and fridge only to have the compressor fail two days later. Again lost everything that we had. We went the rest of the month living out of coolers. Today 7-17-15 I get a call from my wife that the fridge is not cooling again! 5 months! Really! I called LG directly and they have instructed me that they will cover the compressor as it is still under warranty but the labor is my responsibility. I will NEVER buy another single thing from LG. JUNK... JUNK... JUNK!