Compré mi secadora LG modelo DLEX4270 e inmediatamente me di cuenta de que la rejilla para pelusas no encajaba perfectamente en la ranura. Sin embargo, seguí adelante y se secó la ropa en ella. Algunas de las prendas se enredaron en la esquina de la pantalla y provocaron que se estiraran hasta el punto de no poder usarse. Me puse en contacto con LG para que me enviaran una pantalla nueva y me informaron de que tendría que pagar por ella. Ahora la pantalla se ha agrietado y huele a que se va a incendiar. Así que pedí uno nuevo y ha vuelto a pasar lo mismo. ¡¡Un diseño realmente pobre!!

It was virtually impossible to get a repair service for LG refrigerator warranty work. It seemed to me that LG was making it difficult just so I would give up and not request the service. I could fill pages of text with all the frustration this service caused me. Two stars because of my determination I finally was able to get a warranty service to repair the LG refrigerator.

No ha pasado ni un mes y el encendedor está estropeado. Ya ha pasado más de 1 mes (un poco más de 2 meses desde que la compré y todavía no tengo secadora. El departamento de garantía de LG ha sido una pesadilla y nada se resuelve. Envían a una empresa de servicios que ya no quiere tratar con LG en garantía. LG sigue intentando conseguir otras compañías que son menos que cooperativas y están llenas de mentiras. El servicio de atención al cliente de LG (que obviamente no es de habla americana) también está lleno de mentiras y es el peor servicio de atención al cliente que he encontrado. Lamento haber comprado estos artículos. Creo que los cargaré en mi camión y los llevaré de vuelta a JC Penney.

Fire hazard, the knobs are plastic and strip easily, causing them to turn on by themselves if someone walks by the stove and bumps into it. I have had my house fill with gas 3 times in the past 3 years and I have had the knobs replaced 3 times. One day my entire family is going to die in this house because of this stove if they do not create a better knob as this problem shall continue.No integrity to the knobs, they look and feel like good quality, but are neither functional nor safe. I am disappointed to find that inside the knob hole is plastic (not good quality). After just over a year (warranty expired, of course), two of the knobs cracked inside the holes and will no longer turn the burners on correctly. Within the first year of owning a new LG gas range, the 5-burner control knobs were breaking where the knob slides onto the shaft of the gas control mechanism. I tried repairing it myself and it worked for a while, but now they are so bad they need replacing. Why can it not be made of metal? This simple solution would solve the problem. While searching various parts replacement sites, the knobs are over $70.00 each to replace, 5 x 70 = $350.00 for knobs? Is this customer service and support after the sale? Money pit stove waiting to kill my family.

Actualizado el 02,14,2021: He publicado una reseña el 12,19,20, en ese momento mi microondas había estado muerto durante dos meses. LG respondió pidiéndome que enviara los detalles por mensaje privado. Lo hice el 12,20,20. No contestaron, ni respondieron, ni tomaron ninguna medida. El segundo intento de reparación de LG (en esta, la tercera vez que la unidad ha fallado) rompió las pocas funciones que quedaban (ventilador, luz, reloj) que aún funcionaban. Costco lleva dos semanas intentando que LG sustituya la unidad. Están recibiendo lo mismo que yo: ninguna respuesta, mentiras, no llaman cuando lo prometieron. El servicio de atención al cliente de LG es inexistente. Este viernes se cumplen tres meses desde que se rompió. No sostienen que yo tenga la culpa de nada. Simplemente no hacen nada: Compramos un microondas en Costco como parte de un paquete de electrodomésticos de cocina de 4.000 dólares. Se ha estropeado tres veces en el año y medio transcurrido desde la compra. Esta tercera vez (19 de noviembre), la pieza necesaria para repararlo ya no existe. A pesar de ello, el servicio de atención al cliente de LG me ha dado largas, prometiendo repetidamente devoluciones de llamada que nunca se producen, tiempos de espera de 20 minutos y horas perdidas al teléfono. A estas alturas, me han prometido una llamada para el 28 de diciembre. Lo creeré cuando suceda.

I Jaiprakash ** had purchased two product from LG Shoppe situated at Mira Road East, franchise of Malaika Electronic at Sector 1, Shanti Nagar, Mira Road East, Thane. In January, 15, 2015 had purchased three door refrigerator and the complaint is still pending. The reason the LG mira road service centre is ruthless and useless and just want to mint money from the customer by delaying to give service during warranty period and once the warranty period is over, they are free to mint money from the customer. The deep freezer is getting choked with ice and we could see the ice growing like mountain at middle of the deep freezer. The complaint falls to deaf ear and the mail falls to blind eye. No response from the LG service centre, cause they are just waiting when the one year expiry is getting over and when we can mint money.Secondly had purchased LG 10.5 kg washing machine and the dryer is giving problem. The clothes are not fully dried as compared to other brand and the customer service provider informs saying thoda to gila rahega, then how come other brand machine resolves the problem fully and the clothes are dried fully. Not ready to listen about other brand product. Cause it hurts their ego. Almost wasted 67000/- and feel I have been cheated by giving a defective item both end. and the worst part after messaging the senior guy ASM ** he too acts as deaf and blind. So one can understand how junior will react to the customer. Seriously upset with the product and wasted my hard earned money. Dont know whether I have purchased a LG product or a LOW Grade Product. God bless them and give some brain to work with innocent people.

I bought an LG French refrigerator less than three years ago. It stopped working on August 18 and I was told by my service person that the circuit board was dead. He ordered one from LG, which has no parts distribution other than from Texas, and said that it would be sent through UPS 3-day delivery. It has been five days and I still havent received the circuit board--no indication when and if it will ever come. Our food had rotted away and I cannot buy more as I have no alternative refrigerator or freezer.LG has no customer service credibility and the quality of this product is non-existent. No appliance should be sold without an at least 5-year All-Inclusive guarantee on it! I fault the government consumer advocacy departments for not putting this into law. I will not purchase another LG product.

El horno tiene una característica que no se menciona en el manual o por el vendedor. El horno se calienta entre 100 y 125 grados por encima de lo establecido como precalentamiento. Si se pone la comida cuando pita, se quemará la comida. Los técnicos vinieron después de comprar mi propio termómetro para solucionar el problema y me dijeron que así es como funciona este horno. Nunca he tenido un horno que funcione así. ¡¡¡NO LO COMPREN!!! ¡Aléjese de LG!

We have had an LG refrigerator for 6.5 years (Model LFC25765ST). It stopped cooling one day. When I called LG Canadas Customer Service Center (in Manila, Philippines) the agents were all very pleasant and professional. However, the experience to get a qualified technician out to support or repair the problem was beyond belief! The management in charge of this division, or divisions responsible to coordinate, and execute on field service and repair are irresponsible and doing incredible damage to the LG brand. Because LG insists on doing the services themselves, the experience is HORRIBLE! They have authorized a very small number of local companies/technicians to do warranty work as well, but the list is really short, and should include a much larger list of qualified service techs. I have 3 LG appliances currently. When I bought them, they were all serviceable by the company/dealer I bought them from. LG changed that a few years back, and really screwed up the potential to have appliances repaired by qualified companies with a positive experience. The details of all the pitfalls of my experiences over a 6 day period and my 9 different calls to the customer service group are too numerous to list here. JUST AVOID using LG techs to perform service if you already have an LG appliance, and AVOID BUYING any LG appliances no matter what!!!

Compramos este frigorífico en mayo de 2015. La máquina de hielo siempre ha sido marginal, pero esta última semana, después de llegar a casa de unos días fuera, encontramos que el refrigerador y el congelador no funcionan. No hay códigos de error, así que intentamos un reinicio de energía. Todavía no hay refrigeración o congelación. Llamamos a la empresa de reparación de electrodomésticos de la tienda donde lo compramos y su técnico vino y verificó que el compresor había fallado. Dijo que su tienda se pondría en contacto con LG para obtener un presupuesto de reparación. Habíamos comprado una garantía de 5 años, pero nos quedaban 15 meses de cobertura. Empezamos a investigar si este era un problema común y he aquí que encontramos que había una demanda colectiva contra LG por compresores lineales defectuosos. Nuestro modelo estaba en el rango de fechas afectado, sin embargo el acuerdo sólo cubría 5 años después de la compra para piezas y mano de obra. Ahora estamos esperando un presupuesto de reparación. Los compresores LG no son fiables. Investiguen por su cuenta. Estos frigoríficos se anuncian como un ahorro de dinero, pero cuando te gastas más de 2.000 dólares por una chatarra que sólo ha durado 6 años, echa cuentas. No son más baratos de poseer. Fuimos a comprar un repuesto y le contamos a la vendedora nuestra experiencia con los frigoríficos LG y nos comentó que varios de sus clientes le habían transmitido la misma historia sobre compresores LG que fallaban. Probablemente sea más sensato comprar un frigorífico nuevo, dado el coste de la mano de obra de la reparación. Tenga la seguridad de que no será LG ni ningún otro producto LG en el futuro. LG no es Life is Good. Es Lucky Goldstar. Nuestra suerte se acabó.

We bought a LG washer and dryer on Nov 2013. The dryer broke in August 2014. We are dealing with the Factory Warranty thru LG that is managed by GEEK SQUAD that is associated with Best Buy. Unfortunately the Geek Squad is the worse Service Company to deal with. Up to now Oct 23 we had 2 technician coming to the house and 1 appointment which nobody showed up, and my problem has Not been solved! They promise me by phone to have the parts ordered 2 weeks ago and installed tomorrow Oct 24. Yesterday we received an e-mail saying that they can Not come again and postponed the visit to Oct 31. I can Not understand how a large company as LG can have such Bad Service. We regret very much having bought an appliance from LG. We Do not recommend this company to anyone!!!

Compré una cocina de gas LG porque tenía 5 quemadores. Estaba encantado con ella hasta que me di cuenta de que el interior de los mandos son de plástico y se siguen agrietando. La primera vez LG me los cambió sin coste alguno. Ahora se han vuelto a romper. He llamado a LG y no me los han vuelto a cambiar. Quieren que los compre a 63,66 $ cada uno. Tengo 5 perillas - eso es $318.30 por las perillas. Si los compro, se van a volver a romper porque son los mismos. Estos mandos son defectuosos. LG debería haberlos sustituido por otros mejor fabricados para que esto no vuelva a ocurrir. Ahora es difícil encender los quemadores porque resbalan. Pensaba que habrían solucionado este problema, pero NO.

We have ordered 4 compressors in the past month. First one through Amazon. Last three from Sears directly for our Kenmore which was guaranteed to be the same as in original refrigerator. Connection is upside down from original on each one. Please advise!

Denuncié el continuo mal funcionamiento de los lavavajillas LG al lugar de compra (Home Depot, Cheltenham Square; Montgomery County, Pennsylvania) Se contactó con electrodomésticos LG y se intentó reparar tres veces, incluyendo una visita de evaluación. El departamento de reparación de electrodomésticos de Sears llamó pero no pudo ayudarnos. Este lavavajillas es defectuoso y necesitamos un nuevo lavavajillas de reemplazo. El equipo que funciona mal, de un precio aproximado de 600,00 dólares, simplemente funcionó mal y se intentó repararlo sin éxito en cinco ocasiones distintas.

Compré la gama con 1 año de garantía. El reloj dejó de funcionar hace 1 año y 4 meses. Me ofrecieron sustituir la pieza pero no la mano de obra. Yo mismo pondré la pieza. NOPE. Alguien tiene que diagnosticar el problema, pedir la pieza y volver a reemplazarla. Esto costará 10 veces lo que cuesta la pieza. ¡¡¡NUNCA NUNCA NUNCA compre LG!!!

El cristal de la puerta del horno explotó en un millón de pedazos de un extremo a otro de la cocina. El horno no estaba ni había sido utilizado recientemente. Ocurrió en Languet l, enero y el último uso fue el Día de Acción de Gracias. La encimera se utiliza todos los días. Afortunadamente no había nadie en la cocina o delante de la estufa en ese momento. Habrían sido lesiones. Llamé al servicio técnico de LG y no sabían por qué había sucedido esto y no estaba en garantía, ya que la estufa fue fabricada en mayo de 2008. Además, cuando se utilizó en el Día de Acción de Gracias, el pavo no se cocinó lo suficiente, ya que el horno alcanzó la temperatura establecida, pero no se mantuvo durante más de 10 minutos. Cociné un pavo de 18 libras descongelado durante más de 6 horas y todavía no estaba hecho. Esta estufa vino con la casa cuando la compramos. 13 de diciembre. La encimera es imposible de mantener limpia. Hay que limpiarla cada vez que se usa. No volvería a comprar un producto LG ni una cocina con tapa de cristal o panel frontal de cristal.

This is the worst refrigerator I have ever had. Customer service is also awful. I would have given this product zero stars if possible. After owning this refrigerator 7 months the ice maker in the top froze and was leaking water. The water was leaking on the floor and also into the bottom freezer. LG solution was to send someone to repair it. So we have had the same problem and it has been repaired at least 8 times. The last technician told me to disconnect the top ice maker when I told him I can�€�t even put new floor in my kitchen because my floor will be ruined by this refrigerator. Worst refrigerator and customer service ever. I will NEVER purchase an LG product again. This is a very common problem with this refrigerator. The model is LFXS29626W.

Cargador frontal muy fiable. La compré para sustituir otra máquina de tamaño similar; el tamaño fue lo primero que determinó, debido a los requisitos de entrada al sótano. En segundo lugar, había leído previamente críticas impresas y en línea, así como escuchado algunos testimonios personales de la fiabilidad de la marca. Algunas características únicas de esta máquina son los controles de pantalla táctil, el tambor de accionamiento directo y el funcionamiento silencioso con la melodía al final del lavado. Esta máquina es capaz de Wifi, pero no he hecho uso de esta característica. También es capaz de pausar la máquina en cualquier momento y reanudarla sin necesidad de reiniciar los controles. Mi ropa queda realmente limpia y los ciclos no son excesivamente largos. En comparación con una lavadora de carga superior, esta máquina también es un avaro de agua, se aconseja el uso de detergentes HE.

I should have known better than to purchase a refrigerator from Sears because of past experiences. On two prior occasions, (two different refrigerators) we had Sears technicians tell us that our units could not be repaired. So, in one case we purchased a new one from Sears but kept the old one. The old one was still running (5 years later), but the new one stopped cooling completely about three years ago. This time, we decided to live with the two partially operational units. The newer one has now stopped working, so we mistakenly purchased a new LG model from Sears, on Friday of September 2. Sears promised a delivery (for an extra $10) on Saturday of September 3. When we had not heard from sears by 4:30 on Saturday, I called their installation services. I was told that the item was not in stock--great. It was the Saturday before Labor Day, with food spoiling because the refrigerator was full of food.Ok, now I wanted to complain to someone at Sears, so I called their customer service (disservice?). After getting the runaround and being redirected to three other numbers (with 10 minute delays before connections), I found someone who could help. This helpful person told me that the unit was in-stock, but they were waiting for American Express approval for my purchase. I let them know that American Express has never (since 1964) delayed approval of my purchases and that I felt they were lying. I was told to call American Express. I told her that I wanted to speak to someone who actually knew what was going on, and the line went dead. I did call American Express; I was told that the purchase had been approved on Friday, so Sears customer service has more than one liar on their staff. Judging from all the other complaints about Sears, I wonder why there has not been more publicity to protect the public from this deceitful company, so much for customer service.

LG Upright Washer smells and had bad mold. I have never heard from them. I sent emails and called the support number but nobody ever got back to us.

El elemento delantero izquierdo de mi cocina de inducción ha dejado de calentar. La luz indicadora se enciende, pero la olla nunca se calienta. Tampoco reconoce cuando una olla NO está en el elemento como lo hacen los otros elementos. Intenté desenchufar la unidad y volver a enchufarla, pero no funcionó. Esta gama es más de $ 2000 y ha estado en uso durante menos de un año. Lamentablemente, la compré hace poco más de un año -un par de meses antes de mudarme a mi nueva casa- lo que significa que la garantía apenas ha expirado el mes pasado. Compré todo un conjunto de electrodomésticos LG para la nueva casa y 3 de los 4 han tenido problemas hasta ahora (el compresor de la nevera se estropeó hace un mes, el plato del microondas se rompió por la mitad al azar mientras cocinaba hace 6 meses).

Compré una nueva lavadora LG de carga superior en 2011. Empezó a gotear después de unos años y luego la placa principal se quemó. Huele fatal. No voy a perder tiempo ni dinero para intentar arreglarla. Espero poder encontrar una marca mejor.

I will never buy an LG refrigerator again. They have very poor customer service. They are very good at giving you bogus information and youre calling customer service in the Philippines. My refrigerator went out on a Friday and LG gives me two supposed authorized dealers, one never picked up the phone and the other one was closed at 2:30 and I couldnt leave a message because of a full mailbox. I took it upon myself to get someone out and had it fixed by Monday. If your product goes out on the weekend forget it.The one supposed authorized dealer said they dont fix LG refrigerators in Arizona anymore and LG still continues to give out that name, the other one said they couldnt get someone out for a week. They are very good at jacking people around and it ended up costing me 743.00 for a new compressor which is covered by LG but they said since I didnt call who they told me to they werent covering it. I had Sears products for 20 years and never had a problem. As a company we keeping signing on for these foreign products and they just dont last. I will never purchase another LG product and I will tell as many people I know the same information.

The tubes in the back for the water and ice maker have sprung leaks 4 times in 8 years. The repairman says that the tubes are too small in diameter. Other makes make them larger. But it has cost me $75 to $100 every time I have to have them repaired. I would not ever buy another LG refrigerator.

Mi hermana en MN y yo (en AZ) compramos cada una una lavadora nueva de carga superior LG en otoño de 2019. Ambas tenemos un problema con la lavadora que deja un residuo blanco y ceniciento en toda nuestra ropa negra u oscura. Ocurre tanto si hemos usado jabón como si no, e incluso si acabo de ejecutar el ciclo de limpieza. Además, la secadora nunca seca una carga de toallas en una sola pasada. Siempre se detiene cuando las toallas aún están húmedas, por lo que tengo que volver a usarla. Estoy muy decepcionado con estos dos defectos.

LG French Door refrigerator - I hope this review will provide you with enough information to stay FAR AWAY from LG. I purchased this refrigerator in May, 2013. In early September 2017 the compressor died. Until LG determined that there was NO qualified installer in the Phoenix area, they made a one time arrangement with an independent contractor to install the new compressor. Five weeks later the replacement died and we have been arguing with LG customer service to have a new compressor installed.This has been going on for about a week. Two weeks ago I had knee replacement surgery and I am to ice it quite frequently. It take a freezer to do that. My wife has to keep going to the market to buy ice for me. LG does not give a damn about anything. They will offer no compensation for food lost, we asked LG to replace the refrigerator and they just laughed it off. As of today we still do not know when this will be repaired. What a disgrace!

Gama de gas LSSG3016ST - He tenido esta gama sólo 3 meses, pero estoy muy frustrado con el ruido de silbido que viene de la unidad todo el tiempo que el horno está en uso y durante 15 minutos más o menos después de que el horno se apaga. Pensé que tal vez cuando se usara unas cuantas veces dejaría de hacerlo, pero no lo ha hecho. No es terriblemente ruidoso, pero sí lo suficiente como para oírlo en toda la cocina y me pone de los nervios. Creo que para un horno de 2.000 dólares debería ser silencioso. Estoy hablando con el servicio de atención al cliente y escribiré otro comentario según su respuesta. A partir de este momento no soy un campista feliz y creo que esta será mi última compra de LG.

In 2013 we purchased the set of LG washer/dryer from a well-known appliance outlet chain. Earlier this year (2015) we noticed the washing machine started leaking. In fact, water was leaking out from the bottom of the machine and collecting in the drain pan. We immediately contacted the store we purchased it from who informed us that our warranty had expired, and they would have to charge us x-amount of dollars to troubleshoot. Instead we did some extensive research on the LG machines, only to find tons of video complaints from other angry and frustrated consumers. The leakage seems to be consistent with many other complaints. The detergent dispenser tray slot has mildew build up behind the tray itself. The bleach dispenser tray is rusting... what the heck.We finally pulled the back of the cover off to notice the water was pouring out the back of the machine during the rinse cycle. Basically $700.00 put the window... and this is the top loader extra capacity washer without the middle agitation piece. Newsflash, another service tech shared that your clothes arent even getting as clean as they should without the agitator piece in the machine which helps move the clothes around. Technology... you have to wonder. LG knows these issues exist and still push out these poor performing products. Sad. I am definitely in on a class action suit... lets band together and get it started. Conyers, Ga angry and disappointed.

To whom it may concern, I am very disappoint of your service for my refrigerator. My refrigerator is not cooling since 05/20/2019. The technician came out 5 times and fixed for 3 times. The last fixing was last for a week and it was not cooling on July 4 of 2019. I had 18 people in my home on that day and we had to trash a lot of food. There is another technician comes out tomorrow to take a look at my refrigerator, I have 2 young children who need food and milk. This is very frustrated for them because they keep asking when my refrigerator is fixed so they can have some food as before. When I talked to customer service she said that 3 times are the last chance if it does not work, they will replace or refund me money so I can have a new refrigerator. This is not true because LG still wants to come out and look at it again. The schedule is really taking so long (7 days or 10 days ahead). Another customer service told me that the policy is fixing from 1-2 weeks. However, it is almost 2 months for this. Therefore, this is also a problem and I dont know what is your policy. You can just keep doing this and do not care about the customer as for how long this has been going on. I can tell you that we will not buy any LG product in the future because of your service likes this. I have told my co-works, friends and my relatives regarding of your service.

My LG refrigerator model LRFC21755 continuously has ice build up at the bottom of the freezer. LG says to defrost the freezer but this fix only lasts for about a month. You shouldnt have to defrost your freezer every month. LG has not been much of a help in resolving the problem.

If you want to spend around a thousand dollars for a dryer that will not dry clothes, then this is your bet. There is so much time into making you believe that it is so high tech that it will not complete the basic task in which it was purchased for. Shame on LG for even releasing this product.

Extra cold crisper takes 15 min to get drinks cold. Everything stays fresh long. Insta view and door to door. You will be very happy with your selection of LG fridges. I would improve the fridge to a more standard size fridge for easy apartment removable, refrigerator is beautiful, elegant, and organized and you can enjoy a nice cold beer or soda after installation. It has a lot of electronic stuff on it that is very use. Refrigerator is worth the price. Its slick design and advanced features far exceeds any other product comparison. Im a LG signature customer full in keeping everything cold. Only owned an LG.

I wrote a review earlier about how the burner on the stove turns on if you brush up against the knobs. It does this without you even being aware and the next thing you know the ** house is burning down. This happened 3 different times and luckily I was still in the house when this happened. One time I was getting ready for work and had my dinner packed in a nylon bag and just before I left for work I heard something sizzling in the kitchen and the whole ** bag was on fire. Not happy about this ** at all. Anyway I left one of these reviews earlier asking for advice on what I could do about the situation since LG does not give a ** about these problems according to other reviews. But since my last review a couple of hours ago I went to church and then came home to cook dinner and I realized the only solution to my problem with this hazardous ** stove that cost about $1,700 if you pay full price is to remove the knobs and keep them off at all times and only use them while you are cooking. I now keep them in a bowl on top of the stove and my mind will be at ease especially when I�€�m not at home. In one review the ** dog turned the stove on while the people were away. LG gives not one ** about this problem. I hope this helps someone else who is at wits end. Good luck.

Después de menos de un año empezó a tener códigos de error OE y el lavavajillas se paraba en mitad del ciclo. Hice un diagnóstico por teléfono con LG y dijeron que probablemente era la bomba. Leí los comentarios y vi que algunos dijeron que habían reemplazado la bomba y el tablero de control y no mejoraron. Utilicé un aspirador de taller para aspirar el agua, luego tardé mucho tiempo en equilibrar el lavavajillas, y luego redirigí el tubo de desagüe hacia arriba, en lugar de hacia el suelo del armario. Desde entonces ha funcionado con sólo la limpieza del filtro cada pocas cargas. Sigue siendo una máquina horrible, pero por ahora funciona. Espero que esto ayude. Buena suerte. La próxima vez que compre, leeré TODOS los comentarios antes de comprar.

Compré el modelo LG DLEX3370W en mayo de 2019. Exactamente 2 años después la secadora murió. La placa de circuito murió y no se enciende. Fui a una tienda local de reparaciones,reformas y les pregunté si era posible reparar la secadora. Me dijeron que costaría lo mismo reparar la secadora que sustituirla. La secadora funciona muy bien cuando está encendida, pero después de un año nos dimos cuenta de que no se encendía de forma intermitente. En la mayoría de los casos la desenchufábamos y la volvíamos a enchufar y funcionaba. Esta última vez está completamente muerta.

Nuestra nevera LG aquí en Florida, ha necesitado 2 compresores. El compresor que reemplazaron dejó de funcionar 18 meses después. Ahora tengo que pagar de mi bolsillo y perder los comestibles para la semana durante esta pamdemia. La nevera fue comprada en 2015. En 2017 se sustituyó el compresor. El 9,23,18 se rompió el mismo compresor sustituido. Ahora de nuevo el 4,22,20 y el compresor está outbagain. Llamé a LG y me dieron números para llamar por mi cuenta. Como ahora estoy fuera de garantía. Esto es totalmente inaceptable y puedo ver por qué hay una demanda colectiva contra esta empresa. Voy a publicar en todas las redes sociales cómo LG maneja a sus clientes en un artículo que saben que es defectuoso. Espero que pueda disuadir a otros de comprar el refrigerador LG.

The light caught fire inside and melted the inside. They came and only changed the light, what about the damage it caused. They said the newer models are better. Its been 5 years, stand up and fixed or replace. Car dealerships do. What lemons their refrigerators are, stay clear.

My fridge stopped cooling three years after my purchase which is a little disappointing. I feel three years is not a long time. In addition all my food spoiled because of it! However every person I talked to was helpful, friendly, and compassionate. Still waiting on my food reimbursement & no one called me back to extended my warranty... Without a warranty this would have been more expensive so make sure you get the warranty.

Nos costó semanas de llamadas telefónicas y correos electrónicos, pero finalmente LG accedió a reparar nuestro frigorífico sin coste alguno para nosotros. Les agradezco que finalmente lo hayan hecho. Tuvimos que comprar un refrigerador usado para salir adelante y perdimos más de 200 dólares en comida. Pero fue reparado ayer (17.02.2021). Doy las gracias a Asuntos del Consumidor por su participación en la conclusión satisfactoria de este asunto.

We were so happy with our side by side refrigerator. Until after 3-1/2 years after purchase it stopped cooling. My old cheap fridge that it replaced lasted 17.5 years. I purchased this more expensive refrigerator as I thought LG was a good brand (also bought a stove & TV by them). We tried the diagnostics available through the SmartThinQ app, and it says there is nothing wrong with it. Upon researching the problem, looks like there is a class action suit against LG due to faulty compressors failing after 3 years, which they claim LG knew about, but kept selling these. Now I am out a freezer full of meat and have an expensive repair. I looked at appliance repairmen from the LG site, and the two closest to me are based out of a home and an apartment. Seemed a bit sketchy. Also found that LG replaces the condensers with the same faulty condenser, so I looked elsewhere for a professional repair company. Very disappointed in LG as I had been a happy customer up until now.

Compré un microondas LG sobre la gama en 2012. En un año, el magnetrón falló y el microondas dejó de funcionar. La garantía lo reparó. Ahora el interruptor de la puerta ha fallado, el microondas de nuevo no funciona. Ha sido reparado pero ya no está en garantía y LG no cubre el costo. Mi microondas es de gama media y cuesta aproximadamente 500 dólares y ahora me ha costado otros 171. Esto es en 3 años. Bastante caro diría yo. También podría haber comprado un modelo genérico de gama baja por unos pocos cientos de dólares. Habría tenido el mismo uso pero sin el coste. No volveré a comprar otro electrodoméstico LG.

Hemos comprado el lavavajillas LG modelo LDF8072ST en Best Buy, junto con un frigorífico, una cocina, un microondas, una lavadora y una secadora LG. 6 electrodomésticos nuevos. Gastando miles de dólares con LG. Nuestro lavavajillas no funciona desde hace meses. Hemos llamado a LG numerosas veces, hemos enviado correos electrónicos a LG (nunca he recibido una respuesta por correo electrónico), y hemos chateado en línea con LG. 9 NUEVE llamadas a LG para programar el servicio. Muchas más llamadas para discutir. Servicio programado 7 veces. El servicio sólo apareció 5 veces. Horas de espera en el teléfono, tomando el trabajo libre a la espera de los técnicos, dos veces no se presenta. El técnico de servicio dice que no hay nada más que pueda hacer. Claramente un limón defectuoso. Presenté una solicitud de devolución por defecto. Ya ha pasado el tiempo de resolución. Nada de LG. He vuelto a llamar. Nos han dado las vueltas de rigor. Llevamos todo el verano sin lavavajillas (4 meses). No volveré a comprar productos LG. Nunca he tenido un servicio de atención al cliente tan malo. Hemos proporcionado TODA la documentación de cada llamada, cada informe de servicio. LG no responde y deja que la garantía original se agote. Ahora quiero presentar una demanda contra ellos.

Late at night, (after we all went to bed) we heard glass breaking. Upon investigation, we found that the glass in the front loader door has blown out, glass all over the floor AND inside the washer. Glass was very hot. Cleaned up the mess and called LG. My husband is disabled and we do his laundry every day. I spoke to customer service and they said it had to go to resolution team, even though I have had the machine for 5 years and it was no longer under warranty. After a week of waiting for their decision, now I have service scheduled for Monday (which I have to pay for since the washer is not under warranty....no kidding!!) They had better come with the parts because going to the Laundromat is no fun...especially after paying $700 for this machine.....

It is an LG REFRIGERATOR. It is double door and bottom freezer. The right door when opening, the inside of the door that is plastic has come away from the door. The repairman has been there twice to fix. It has broke again. I am hoping for my parents sake that the repairman that is coming again will say that we should get a replacement fridge. We are very frustrated in this LG fridge.

Lamentablemente, una secadora nueva que tuvo que ser revisada 3 veces en un año. La ropa sigue saliendo húmeda, un ruido interno de traqueteo que es fuerte, y un recogedor de pelusas que destruye la ropa. Estoy bastante triste :(

I purchased my LG #LTCS20220S in Feb. 2015. From the start I had some difficulty with the temp. settings and still do. However, I noticed when I close the refrigerator door that the freezer door pops open. Initially thought this might be causing fluctuations in the freezer because of all the freezer burn Ive been getting on my foods. (The temp. setting is at the lowest setting). It took me a long time to find the correct refrigerator temp setting so food does not spoil. At the lowest freezer setting I am still getting freezer burn on everything that goes in the freezer, including stuff that I repackage in freezer bags or containers (at the advice of LG service rep). What this means is I cannot buy food at the grocery store, like meat, in its original packaging, and just put it in the freezer. In a week, the freezer burns is starting to show up. Ive never had this before with any refrigerator/freezer I have ever owned and Im 64! I have called LG customer service many times. They have sent 2 different service techs out to my house. Everyone tells me nothing can be done, its the design. LG tells me the service techs have to say UNIT IS UNREPAIRABLE before they can file a claim and help me. Its all about the wording used on the service from so beware of that. IF the service tech leaves your house make sure he marks its Unrepairable or nothing will happen! I am going in circles with LG. I am throwing food out like crazy. I am so fed up with this issue that I want to just put this thing out on the curb with a free sign on it! I am still in limbo on this and waiting for a call back which I may never get. Its just not worth it. Nobody at LG is going to be on your side. They make me feel like its my fault! I cant imagine the President of LG repackaging his food before he puts it in his freezer EVERY SINGLE TIME! Like I am doing! Do yourself a favor and support the small appliance store where the customer counts. This is ridiculous and quite a waste of time and money. If I get good service, Ill re-write this review. But as of today, I am not.

New LG LMX28994ST. The fridge starts to buzz load at least one a day. LG tech has looked at it but because it has not done it when they were here, they will not replace it. I have a video of it and they have seen it, but there is nothing they can do. I was told to stay away from LG, but I never listened. Never again.

No puedo esperar a comprar un nuevo lavavajillas. Este LG inverter de accionamiento directo NO seca los platos, vasos, utensilios, nada en realidad. El agua se queda a menudo en la parte superior de los platos y vasos. El olor que sale del lavavajillas es algo que he intentado eliminar sin éxito. Lejía, vinagre, lo que sea, no lo arregla. Últimamente, mis platos tampoco salen limpios. Siempre aclaro mis platos y utensilios antes de ponerlos en el lavavajillas. De hecho, me pregunté si había puesto en marcha el lavavajillas por lo sucios que salían, ¡y sí que funcionaba! En este punto, prefiero lavar mis platos a mano para saber que están realmente limpios y no salen oliendo mal. La única ventaja de este lavavajillas es que es silencioso. Prefiero un lavavajillas más ruidoso que realmente haga su trabajo a este silencioso.

This refrigerator has been nothing but aggravation. We have had problems with the freezer fa, replaced several times. Ice forming inside the refrigerator left side, food freezing in the left crisper and continuous significant noise like a motor boat. This grinding subsides for a few days, then starts again. The latest problem caused the refrigerator to stop working completely. It has been almost three weeks and it is still not operational. Service is horrendous. Overnight parts do not arrive on time. Only one technician in the area. Parts needed are ordered one at a time, extending down time, rather than sent together to shorten repair time. The most frustrating issue is the difficulty of reaching anyone without being re-routed several times, then dropping the line after 45 minutes to one hour.

I am having the same problem as others stated about it stopping in the middle of loads. Ive been doing the same load for 4 hours now, still not done. The washer is only about 3 or 4 years old. And dont even ask me about the LG TV fiasco. Still waiting after 1 1/2 YEARS for them to call me back with a repairman. Dead pixels right out of box. LG claims they have no repair people in our area. I will never buy another LG product and tell my story with everyone I can.

The LG stainless steel is very sensitive and scratches easily. It is very noisy and frost constantly builds in the freezer. Ice comes flying out every time you open the freezer. And water accumulates in back of veg drawers.

We purchased the LG1443KDS at the end of 2011. The machine vibrated so badly it would travel the length of the utility floor and destroyed the large rubber drum seal. The repair technician advised the retailer to replace the machine, that was subsequently done. The replacement washing machine has displayed the same characteristics on a number of occasions other than destroying the drum seal. The noise from this appliance is on a par to pneumatic drill being used indoors, and could quite easily injure a small child or animal when the violent motions take place, lifting it clear of where it is situated.We also contacted LG directly regarding our concerns, but were merely brushed off. Absolutely no interest in their customers or appliance aftercare. This washing machine was extremely expensive, but is the worst appliance we have ever owned. This is the first ever LG appliance and is DEFINITELY our last. Purchase junk from this manufacturer at your peril.

We have a client that has an LG wf-t1050tp. The outer drum got damaged and needs replacement; unfortunately, LG does not carry this part. Can someone please advise me if there is a substitute that we can use? The washing machine is in a very good condition and the client wants it repaired.

Have this refrigerator for about 2 years and it has quit cooling twice in fridge and freezer. Getting repairs seems to be a big problem as LG says cant find technician in my area. One service provider says we will not work on LG due to complicated process and has gotten only 1 out 7 to work after replacing compressor. LG says to wait several days for them to find technician.

Compré un frigorífico LG de puerta francesa hace 3 años y ojalá hubiera visto estas críticas en aquel entonces. Por favor, ¡NO compren un frigorífico LG! Escuchen a las personas que escribieron las malas críticas y hagan su tarea. Todos tenemos el mismo problema recurrente. Los compresores fallan como mucho a los 3 años. El mío falló después de 3 años y luego otra vez después de 2 meses. Dos veces en dos meses he perdido la comida. La primera vez en enero de 2020 y luego otra vez en abril de 2020. Me compensaron la primera vez por la pérdida de alimentos pero la segunda vez me lo negaron porque dijeron que tienen que pasar 12 meses para poder compensarme de nuevo. Quien iba a pensar que esto volvería a pasar en 2 meses. Esta vez perdí más comida porque me aseguré de tener suficiente comida para 3 semanas ya que estamos en cuarentena. Es muy estresante durante estos tiempos tratar de mantenerse a salvo mientras se hacen las compras. Tuve que esperar una semana a que viniera un reparador y preocuparme de que nos mantuviéramos a salvo y distanciados mientras él reparaba. Perdí toda mi comida y tuve que comprar una cantidad límite de alimentos para que cupieran en mi nevera con hielo. Esto me impuso un tremendo inconveniente ya que tuve que comprar al menos tres veces esa semana. Llamé al servicio de atención al cliente y todo lo que pudieron decir fue lo siento, señora. ¿Realmente lo sienten? Esto no fue mi culpa sino una falla del producto y ellos deberían ser responsables de acomodar a sus clientes con sus necesidades. Pagué 4.000 dólares por este frigorífico y no esperaba que esto sucediera tan pronto. Esto debe ocurrir muy a menudo, por lo que han implementado una norma para compensar después de doce meses. Tengan cuidado. No todo es bueno con LG.

I own an LG front load washer. It has been problematic since its purchase 3 years ago. It never cleans the clothes. It makes clothes smell awful. I found out others are having the same problem. I wish they give my money back. I used all the recommended treatments, washing machine cleaners (additional expense), emptying its water often (additional inconvenience), leaving the door open when not in use (hit my legs and bruise them), still clothes smell horrible, especially towels seem to absorb this mushy smell. I hope soon I will get rid of it. I missed clean smelling fresh clothes so much. I need to use a ton of drying sheets to suppress the smell. NEVER BUY FRONT LOADING WASHER. I WILL NEVER AGAIN. They do not save water because you have to wash your clothes again and again. Also you need to clean the machine with special cleaners while running it empty. So in the end no water is saved.

We purchased a LG washer and dryer. The washer is terrible. It takes twice as long to wash your clothes, whites come out yellow, the clothes are not clean. They spent a lot of time putting a lot of bells and whistles on the machine, however it does not do what is intended to do, wash clothes. Our old washer - we washed all the bedding. We tried to wash the down topper from the bed, so much air, would not get wet enough to wash. What a waste, worst we have ever had.

LMXS30776S - Bought this fridge 20 months ago paying over $3500 and it is already broke and the people responsible for taking care of repairing it wont do anything to help me. I would never purchase any type of LG product ever again. Be very wary.

Tenemos nuestro frigorífico LG desde hace sólo unos seis años. En los primeros 3 meses, el frigorífico dejó de enfriar debido a una grave acumulación de hielo en todas las rejillas de ventilación. Después de varias llamadas (y horas de espera) a su departamento de atención al cliente, finalmente accedieron a darnos un reemplazo. La sustitución sólo duró otros 4-5 meses y el frigorífico dejó de enfriar exactamente con el mismo problema (acumulación de hielo). De nuevo, tras varias llamadas y esperas, el departamento de atención al cliente consiguió que un técnico de terceros intentara repararlo. El técnico no pudo solucionar el problema y, además, abrió un agujero en la parte inferior al intentar quitar el hielo de la superficie interior. Entonces dijo que había que cambiar el frigorífico. Nadie nos llamó durante las siguientes 3 semanas y luego tuve que llamar al servicio de atención al cliente de nuevo y esta vez su representante fue extremadamente grosero. De hecho, me colgó el teléfono. Entonces escribí una reseña sobre la que el director de operaciones canadiense se puso en contacto con nosotros e intervino para dar apoyo. Entonces descubrió que el controlador electrónico principal tenía un diseño defectuoso y que enviaría un personal de servicio de LG para sustituir la placa. El problema del hielo se resolvió entonces, sólo para descubrir dos años y medio después que el compresor había fallado. Tuve que hacer el mismo ejercicio para que viniera un personal de servicio a sustituir el compresor. La pieza era gratuita (10 años de garantía para el compresor) pero tuve que pagar la mano de obra. Ayer se me volvió a estropear el frigorífico y es el mismo problema: fallo del compresor. Estoy debatiendo conmigo mismo, si intentar arreglarlo de nuevo (4 fallos completos en 6 años). El frigorífico LG ha sido mi peor inversión. Era uno de los más caros de su categoría cuando lo compré. También he oído que hay una demanda colectiva contra ellos en Estados Unidos.

6 year old 4 drawer French Door refrigerator... Door flap hinge breaks after 2-3 years use. Vegetable bin corner cracks. Now have no ice with ice maker. I live alone and there is gentle use with this appliance. The icemaker was always blocked with ice cube clumping with constant opening and physically breaking ice up... Very disappointing! I will never buy again.

I have an LG dishwasher Model LDS5540ST purchased from Lowes on 11/07/2014. The dishwasher recently failed. The error code �€�nE�€� repeatedly appears at the conclusion of the wash cycle. We live in a small town about 5 miles from the Lowes in Lewistown PA. Service for out of warranty LG is not readily available from Lowes by certified repairmen in our area. Verify service availability before you buy. Apparently Lowes advertises and sells these LG products without making you aware of this problem.

So disappointed in this product and customer service! My husband and I built a house in 2017. Bought all of our appliances range, microwave, dishwasher and refrigerator all in a bundle from Lowe�€�s in Bedford, IN. So elated about having a new house with all new appliances! My elation quickly turned in to total frustration! Only after 14 months of use the compressor went out. Let me repeat that AFTER 14 MONTHS! After several phone calls to the store, the customer info center the Lowe�€�s Extended Protection number. No one I spoke with could give us the same answers to any of our questions. It took weeks to get a service rep to even look at it and when he finally arrives and determined the compressor was bad he had no replacement with him. Had to be ordered which took awhile to arrive, a few more weeks before they could come back to install the new one. Only after cancelling and having to reschedule that appointment in which I had to miss work to be available to let him in to service the refrigerator. A loaner was offered at one point in time but I was told that could take a week to deliver not knowing that the replacement part would not be available on the first visit I declined. Was also told by one representative that we could just replace the refrigerator then only to be told by another that was not the case. I wrote down all the names of every one I spoke with and even had each one send me our dictated conversation in e-mail. They would not stand by their word. Never could I get a manager on the phone. Was always told that Customer Service does not have one. Most call centers operate off of a 3 tier system so I found it hard to believe that one. It took a total of 12 weeks to have the issue fixed Missed days at work, food loss, all the phone calls and time spent talking on the phone and getting no real answers.Was told at one point we could use a local repair man and the Extended Protection Plan that we purchased would cover the cost only to be told by someone else that it would NOT and if we chose that route it would void the EPP all together. Could had it fixed in 2 days as opposed to 12 weeks. The whole reason I am writing this review today is because after going through all of this our freezer isn�€�t defrosting correctly and therefore the ice maker isn�€�t working, the food in the freezer is barely frozen. The temp is set on minus 4 but the thermometer has placed on the inside barely reads 32 degrees. Here we go again!!!! So disheartening to spend so much money that you work so hard for on a product and to be so disappointed by it and the customer service that you have to deal with. LG 26.1 cu ft Side by Side Refrigerator with ice maker and Door within Door Black Stainless Steel Item # 708951 Model # LSXS 26386D.

Compramos este DW porque el chico de Home Depot nos dijo que era el mejor de la línea... era el más caro. Se veía impresionante, y parecía tener grandes características. Nos gastamos cerca de 1000 dólares en él. Si te gusta lavar los platos antes de meterlos en el lavavajillas, y de nuevo antes de volver a meterlos en los armarios... Este es un gran lavavajillas. Aproximadamente 1 de cada 10 artículos sale remotamente limpio (los cubiertos 1 de cada 40). Las rejillas son inútiles y provocan un efecto dominó de platos caídos cada vez que lo cargas. Nada parece caber en ninguna de las muchas configuraciones de las rejillas. Si alguna vez me toca la lotería, le daré un mazo a esta cosa, es de lejos el peor electrodoméstico que he comprado. No volveré a comprar nada de LG.

Something with the mechanical of my LG refrigerator wasnt cooling. And when the tech came he also found out that the freezer was almost about to not work. The temperature was still keeping it cool, but it wasnt working. Another problem I had was the submission. Some guy there did not know the rule and he was telling me that it was just the refrigerator, and if the freezer was still working, that it was not covered under the warranty. So, when I was talking to my warranty people, they said, No. Theyre supposed to cover it. But after back and forth for like two weeks I finally spoke to somebody that know what they were doing and then, they got the parts sent out. That contractor repaired it, and he left me his number in case I had any issues. But when I need ice, my refrigerator doesnt make enough ice for me. I was unhappy that it broke down. Its not even three years,

We purchased the French door/bottom freezer unit for $3000.00 (model LFXC24726S). Upon plugging it in, it seemed to be cooling down, although the ice maker was not working. We reported this on 2/19/15. At that time it seemed that the unit on the whole was cold enough to stock with food. The fancy door temperature reading reported that the freezer was at 0 degrees and the refrigerator was at 37 degrees. NOT THE SITUATION!! The next morning everything that we put in the freezer was totally soft. By that afternoon we were sure that the refrigerator section was nowhere close to 37 degrees. We spoke to LG service repeatedly and although we were told that we would have service on Monday morning, we waited all day and finally a service tech came at 5 pm. He diagnosed that the unit would need a new mother board and would be back the next morning. We again waited all day and at 7 pm he returned with another service tech. At 9:30 pm they said that they believed that all problems had been solved. The next morning the tech called to ask if everything was working properly. Nice of him to call, but in fact, the unit was totally warm; although the temperature reading on the door still reported that the freezer was 0 degrees and the refrigerator was 37 degrees. So much for the reliability of this fancy technology.It is now 5 working days later and we are told by the executive team at LG that this refrigerator will not be replaced until everything has been tried to repair it. The compressor that the tech is now saying would be the next thing to try is on back order and it will be at least another week until that is available. Until LG has tried to replace every part and rebuild this unit they will keep us waiting. Thanks a lot. We want everyone to consider this situation before you decide to buy an LG product.

I bought LG fridge in Nov. 2014. It was dead by the end of June. Im not sure because the reading temp. at the door is still at 37/-2 degrees. I found out it was not working when all my food are rotten in the bottom freezer and smelly in the fridge. I called customer service on 7/10 who gave 2 repair service phone numbers. I contacted them and both didnt have any opening til next month. I called LG again, they gave me another 2 names. I asked if I can call any service that will offer earliest service. She said no because the service need to be LG authorized. I then called 1 of them. The tech came on 7/12 and found the compressor is ineffective. He charged $100 for trip/diagnose. If I have him repaired the fridge he will deduct this charge into the total labor which is $485.I called the customer service again to see if they can reimburse me for the cost of the compressor so I can buy a new fridge instead of paying that much for repair. They said no and at this time they offer me the flat rate repair of $362 for one-time service 60-day warranty or $485/1 year. I asked them if I can use the tech who diagnosed the problem before, they said no because he is not authorized by LG. Thats such a lie (They give me the referral). I asked why not offer me this at first. He said he didnt know. Anyway, I ordered the $362 repair and they charged up front. A confirmed email was sent and schedule for repair on7/17 between 8-12 pm. I took a day off to wait for them. Nobody showed up nor called. I called customer service. After being on hold for awhile, she said the service tech was behind so he couldnt make it.Being asked what will they do to correct it, she said she will send email to higher department to find another service for me. She didnt offer refund nor feel sorry about the situation. I asked to talk to the manager (direct number was requested). I called only to talk to a rep. again, go through all issues again. He put me on hold for over 20 still no response. After reading all complaints about LG. I found out that all issues lead to one result that LG just tried to drive customer around and postponing the solution. I have tried several times to call the supervisor just to wait for 20+. I tried to live chat, after being transferred to repair service dept., I waited there for 30 nobody responded. I emailed them only to get sorry for your inconvenience, we will take your input to improve our service. No problem was solved.Now I dont know what they plan to do on my repair order. No phone call nor email. I think Im going to call the federal trade and general state attorney to report this issue. My first tech told me that dont be tricked by the long term warranty. LG and Samsung parts are very hard to find and easy to break. This is the worst appliance brand and customer service I have ever seen. Im so upset that I spent that much money to buy this crap for over 2 years. I wonder why they still exist on the market. If I can give 0 star, I would.

I bought an LG front-loading washing machine. Within 2 years, the cycle stopped repeatedly in the middle of a wash. An internal part had broken. I had to replace it at cost. The same replacement broke the next year. I replaced it at cost. That same replacement broke. Same story. I asked myself if it was part of LGs plan to make faulty parts so the consumer would have to pay every year to replace them.After 6 years, the programming motherboard broke (dont ask me what it is called -- it manages all the settings on the machine) completely broke down. The wash stopped repeatedly during a cycle so I had to restart again and again and a 30-minute wash would take 2 hours. Many times it never finishing the final spin. LG said the replacement part would be $150.BUT then they called back and said since the machine is 6 years old, they wont supply the part anymore. They wanted me to buy a new washing machine after 6 years! I told them I would never buy another LG product. Instead I found the part from a third party supplier, and I hope my machine will last another 10 years so I dont have to spend on a completely new machine. My advice: NEVER BUY from LG unless you plan to replace parts every year and replace your entire expensive appliance every 5-6 years. Since they stop supplying parts, you will need a new machine.

Compré la gama LG hace 9 años. Recientemente la gama no se puede apagar. Lo consulté con LG y me dijeron que estaba en la lista de piezas retiradas y que era un problema conocido. Enviaron al técnico y éste dijo que la pieza estaba agotada. E informará del problema a LG. Una mujer del servicio de atención al cliente me llamó los dos días siguientes y apenas respondió a mi pregunta. Tuve que pasar a su supervisor y toda la conversación con él fue un desastre. Básicamente me dijo: Yo soy el jefe, tienes que hacer lo que yo te diga. No me gustó nada la conversación. And he ask for the receipt, hey, the range was purchased 9 years ago, not sure how many people keep receipt for 9 years, not even the tax receipt.and finally, he said he will order the part, but it will be available on next year Jan. Then I ask for call me back if the part is available, and he said, thats my business, I have to call back myself to check. ¡¡¡¡¡¡¡¡¡¡¡¡¡¡Vaya, qué gran servicio de LG!!!!!!!!!!!!!! Luego le pedí hablar con su gerente, y me dijo: Yo soy el jefe, y soy la última persona con la que puedes hablar. ¿Alguien puede decirme qué más puedo hacer?

Ojalá hubiera encontrado este sitio web antes de comprar esta pesadilla de lavavajillas (modelo LDT7797ST) en Costco. Desafortunadamente, estaba fuera de la ciudad y no lo usé antes de que expirara el período de garantía de 90 años y ahora estoy atascado con este limón. El problema es que, salvo una opción, se apaga solo en la mitad de la mayoría de sus ciclos (tiene numerosas opciones como media carga, nivel de energía, suciedad de los platos) y no limpia ni escurre. Los platos están en remojo cuando termina el único ciclo que parece funcionar. LG ha enviado a dos reparadores que han dicho que la máquina funciona (ya que el motor funciona y puede escurrir cuando no está funcionando en un ciclo) pero no lo hace. He pasado horas al teléfono con Costco (les he llamado seis veces) y LG (he hablado con ellos seis veces) y he faltado al trabajo para que los reparadores me digan que no hay nada malo en el lavavajillas, y me he gastado 900 dólares en la compra del lavavajillas. Estoy tan traumatizada por esta experiencia que he dejado de usar el lavavajillas por completo. Ahórrese el esfuerzo y vaya a otra empresa.

Pleased with the performance I am getting, worse the price paid, 100% satisfaction. It was half the price with the competitors. Appealing with the design, French door on top and 2 drawers in bottom. Internal arrangements were also not bad, very flexible.

Model WT1101CW - I was so excited when I bought our LG top loading HE washer in July 2014. I was impressed w/ the features and the fact that it was SUPPOSED to have TRUE BALANCE. What a bunch of crock! Everything was wonderful for the first year and half and then we started getting the UE error message for unbalanced loads on the spin cycle. This problem got progressively worse as time went on no matter how many times I redistributed the clothes, meticulously sorted clothes so that I only washed towels or heavy things at a time. Now I cant even get one load done in a day, b/c it keeps adding water to REBALANCE the load, or I have to stand over it to watch it spin and turn it off so it wont add more water or, constantly monitor the weight of the wet clothes, or have to run my dryer for hours to get the clothes dry b/c the clothes never fully went through a whole spin cycle and were still very wet. This machine has actually used more water, and electricity with the all day washing or extra drying.Every problem expressed by previous reviews is on point. I cant believe that I had to call customer service after ONLY 2 1/2 years of owning this appliance. PATHETIC. And customer service was joke quoting me $280-$340 for a tech to come out, after the REMOTE DIAGNOSTIC didnt DIAGNOSE the problem. This was a selling feature by the way, but required me to call during certain hours and press certain buttons. So I will NEVER buy another LG product again, and also think that I am going back to regular Agitator washing machines. This machine is NOT energy efficient, does NOT balance your clothes, and does NOT save water. All hype and NO substance!!

LG washing machine steam and direct drive - The paddles have broken and the ones supplied are not fit for purpose. Do not buy these machines or these paddles as you will be pulling your hair out. And talking to LG for 45 min. was a total waste of time.

Estoy de acuerdo con los otros comentarios de una estrella sobre este tema. Esta lavadora de carga superior nunca tiene suficiente agua en la bañera (en el ciclo normal) para mojar la mayor parte de la ropa, y mucho menos toda. ¿Cómo puede alguien esperar que la ropa esté limpia sin agua? Siempre tengo que poner agua extra o lavar en profundidad ...., lo que realmente desperdicia un montón de agua, ya que se llena hasta el borde superior cuando sólo quiero que cubra la ropa en la bañera. Una máquina ridícula, ¿no prueban estas cosas antes de sacarlas al mercado? Me gustaría haberla devuelto cuando tuvimos la oportunidad... pero mi marido me dijo que había aprendido a usarla.

I like the sleek style of my LG refrigerator as well as its door-in-the-door feature. I can push a little button and I can open the refrigerator up where my condiments are. I can also open the top half of the door. Thus far, Im pretty happy with my LG.

Compramos una secadora de carga frontal LG (DLGX2651W) hace dos años en Best Buy. En el primer año de tener la secadora, el motor empezó a hacer ruidos fuertes y tuvimos que cambiarlo (reparación profesional por un técnico enviado por LG). Ahora parece que el motor de repuesto se ha estropeado, ya que la secadora se enciende pero no sopla aire ni gira el tambor. Los diagnósticos inteligentes no han ayudado en absoluto, ya que dicen que la secadora está bien. Nos pusimos en contacto con LG y nos denegaron la reclamación de la garantía, afirmando que teníamos que llamar tres veces por el mismo problema para obtener cobertura. Estamos muy disgustados porque esta secadora se ha estropeado dos veces en el poco tiempo que la tenemos y estamos muy disgustados ante la perspectiva de tener que pagar otra reparación en una secadora que sólo tiene dos años. Este no es el nivel de calidad o servicio al cliente que esperamos de LG y me hace pensar dos veces en comprar otro electrodoméstico LG.

I will never ever order or buy another LG product. I paid good money for a fridge that lasted only 4 years and then was refused repairs because of a lazy, uncooperative, repairman that LG sent out. I had a gentleman that couldve fixed it but they sent someone else out and bc he did not like cats, he made sure that he denied repairs. LG corporate did do one thing good though, they gave me a check for partial loss of my groceries.

So.. this machine was given to me and now I know why! This damn machine sucks BIG TIME! I must get rid of it too because it does absolutely nothing but soaks my clothes in filthy water and in slow motion, rotates it mid circle (to the left and right). When loads are done, vagina discharge on my panties and deodorant stain on my blouses! Sorry... I know thats tmi, but its the truth. This ** washer is a waste of space. LG... yall suck!

I am dissatisfied with my LG top load washer. It is only 3 yrs old and constantly giving UE and UE error code especially on special wash cycles. I had an appliance tech over and paid the $50.00 service charge and they are pointing to the computer and possibly the stator or both. I am scheduled to have an Authorized LG Repair company next week analyze the problem. This visit will cost $75.00 and it can be applied to the total repair. This is not an isolated problem and I am sure LG is aware of it and they dont care! There is a class action lawsuit against LG for certain models with the same problem but mine is not included. What? Give me a damn break LG. Do you know that you have lost me a future customer and I am now warning others to stay away from your washers! I will let you know if I am going to get it fixed or junk it later.

Mi lavadora LG es increíble. La ropa sale perfecta y parece nueva incluso después de varios lavados. Los diferentes ciclos se adaptan a todas las necesidades de lavado. El ciclo de limpieza de la bañera es fácil y perfecto para el mantenimiento. ¡Gran producto!

El microondas se ha quedado sin energía dos veces en los últimos meses, por lo que no pudimos cocinar porque dependemos del VENTILADOR para el EXHIBICIÓN. El microondas tiene 10 meses y cada vez que llamo a LG, me transfieren fuera del país - imposible de entender o comunicar. ¡NUNCA MÁS! Por favor, ahórrense el dolor de cabeza y busquen otra marca, una en la que la empresa respalde su producto y se preocupe de verdad.

Have 4 year old red LG washer and dryer. They look great but the front loading washer is a DISASTER. My clothes come out dirty with mold every 4th or 5th week. I run the cleaner through the cycle, clean the seals and drum and keep the door open to dry. Its unbelievable how poorly designed this machine is. A washer that dirties your clothes. Ive given up on it tonight and will replace it on the weekend with a top loading non-LG machine. Just a horribly designed product that LG should be ashamed of.

Our Lg electric range knobs Model number LTE4815BD are on the front of the range and if you barely bump or brush by them they turn on. We�€�ve had pizza boxes burn, our wooden oven top cover and other items. My son is scared to death (he is a firefighter) and said this range is going to burn our house down. We literally can have nothing on top because if there is it will catch on fire with the slightest bump of the knob.

Updated on 07/03/2019: This review is the follow-up of my prior review on 7/2/19 of my expensive LG refrigerator that was purchased in April of 2016 and stopped working after just 3 years on 7/2/19. I made contact to an Appliance repair company since obviously my family can not go without a refrigerator. I was told this repair is a compressor issue and with the cost of a new compressor along with the labor cost, my repair for this nearly new refrigeration will be approximately $900.00-$1000.00 to repair. My refrigerator was obviously the most expensive item of my ridiculous $5000.00 LG appliance kitchen package purchase! Now, I�€�m looking at an additional cost of possibly another $1000.00 for what should definitely still be under warranty for at least an additional two (2) years, along with the loss of well over $500.00 in spoiled food during a Holiday week. My family is now scrambling to get some food and attempt to enjoy the Holiday, however, we obviously do not have a place to even store the food we have to buy once again since we need to buy another refrigerator also! I would never pay another $1000.00 to fix a LG piece of garbage that dies in 3 years. It appears this terrible Company realized they ripped off everyone who purchased their junk products prior to January 2018 since their website now provides the normal five (5) year warranty like every other company always did, but hey they made a lot of money ripping people off prior. I will reiterate and cannot stress enough, stay away and don�€�t trust anything from LG and their expensive awful appliances now or ever.Original Review: I purchased a complete four (4) piece LG kitchen appliance package for over $5000.00 in April of 2016 and now only 3 years later this refrigerator stopped cooling and all of our food was ruined. I checked online for the warranty and their site unbelievably stated I was out of warranty after one (1) year and would require a paid service call to assess and repair this refrigerator. There is not one (1) other company out there that would provide only a 1 year warranty on an expensive refrigerator, that is just totally unheard of. I also had a problem with their stove after only 6 months but they were forced to fix that issue under their terrible warranty program. In checking their website warranty page they now have a notation stating appliances purchased after January 2018 have a 5 year warranty, seriously my products are only from 2016. My advice is to stay away from all LG appliances, they are horrible products!

We purchased an LG refrigerator; it has French doors and with a bottom freezer. Shortly after it was installed, the freezer started accumulating ice. We had it repaired several times because the electronic circuits were defective, and the problem recurred. LG refuses to take responsibility for the problem even though they have re-designed the circuit board at least ten times. My repairman told me that they have this problem since the refrigerator came to the market. I have paid hundreds of dollars in service calls, and the last time I spoke to their customer service department I was met with complete indifference. I was told that there was nothing they could do for me. Another issue is with this unit is poorly designed; it has a very flimsy hardware for the crisper drawers that keep coming off the rails. That issue was also not acknowledged.

Habíamos comprado una lavadora y secadora LG de carga superior a través de Costco y en 3 meses la lavadora no se encendía. Un día funcionaba bien y al día siguiente se quedaba sin energía. Tal y como se nos aconsejó, reiniciamos el disyuntor y la toma de corriente, y ambos funcionaron bien. Llamamos a LG el día 6,13 para consultar el problema y nos dijeron que en 3 días laborables vendría un técnico a arreglar la máquina. Esperamos pacientemente hasta el día 18, pasamos unas 10 horas entre Costco y el servicio de atención al cliente de LG, para que nos dijeran que el servicio había sido cancelado por LG. Pusieron otro ticket y nos pidieron que esperáramos de nuevo a que viniera otro servicio técnico. Volvimos a esperar hasta el día 22, y todavía no nos comunicaron el día ni la hora de la cita, y llamamos al servicio de atención al cliente de LG para que nos dijeran que la cita más temprana podría ser el día 30. ¡Mi mujer es una trabajadora de la salud, y su ropa está amontonada en el garaje desde hace dos semanas y se está quedando sin ropa! Cuando explicamos nuestra situación a la supervisora del servicio de atención al cliente de LG, Sarah, le dijeron a mi mujer que no podían hacer nada. Que teníamos que esperar. Cuando pedimos hablar con alguien por encima de ella, me dijeron que no hay nadie por encima de ella, que es la persona más alta con la que podría hablar. Pedimos un reemplazo ya que la máquina se acaba de comprar el 10 de marzo, y se le dijo por Sarah que teníamos que ir a través de Costco para un reemplazo. Así que llamamos a Costco que a su vez dice que debe hacerse a través de LG. ¡NUNCA COMPREN PRODUCTOS LG! ¡Todo lo que obtendrá es un paseo en un nuevo producto que no tiene ni siquiera 3 meses de edad!

We purchased all new LG appliances for our newly built house. Initially we were very happy with our purchases until our LG Fridge suddenly quit. We had a repair technician come and was told it was the compressor. Unfortunately for us he replaced the compressor but still was unable to fix it. He was advised by LG to remove the new compressor and that we would have to unfortunately purchase a new fridge, but that once the paperwork was sent in LG would be issuing us a rebate for our fridge that was unable to be fixed since it had a 10 year compressor warranty. The original claim was sent in April 2018 and I am yet to see the rebate cheque I was promised, even signed and filled out the paperwork for. I have contacted their customer service over a dozen times now and have not received any better answers than someone will look into it and will contact me in the next 7-10 business days. Which I am yet to be contacted! I am now out the cost of the original fridge, the repair bill for the not fixable fridge and the new fridge I had to purchase to replace the original as well as countless hours on the phone trying to get to the end of this! This has now been going on for 17 months with no better answers or solutions. Needless to say I will never purchase another LG product or recommend LG to anyone! Buyer BEWARE!

Desde que compramos el refrigerador LG de puerta francesa en enero de 2014 hemos tenido más de 10 llamadas de servicio. Desde ruidos, congelación, congelación de alimentos en el refrigerador. Hemos perdido cientos de dólares en alimentos. Esto es un limón. Siguen diciéndome que no pueden reemplazar porque puede ser reparado.... ¿De verdad? Hay que ponerse en contacto con la oficina del fiscal general y presentar una queja.

DO NOT BUY LG refrigerator!!! The compressor on ours failed literally after 11 months and after 2 months of waiting for repair, theyre still trying to re-fix it with absolute disregard for any sensible customer care. LG does not even have their own people for repairs, they contracted another company so it is the blame game and you will never get an answer of when or if the refrigerator will ever be repaired. You will never be able to replace it even if it is under warranty with less than a year in use. LG will make sure you will receive their run around, at least thats our experience. Bottom line, the process of dealing with LG has been a nightmare and customers are on their own. LG does not care since they have already collected their money! Do yourself a favor and do not make our $2,800 mistake. DO NOT BUY LG - GARBAGE QUALITY and NONSENSE CUSTOMER SERVICE!

I got this refrigerator as a package deal and have totally enjoyed using it. The stainless steel fit right in with my renovated kitchen. It�€�s a side by side and in the future I may consider a refrigerator with a bottom draw as a freezer.

LG will not stand behind their product. I purchased this $1,595.81 refrigerator with an extended warranty 5 years ago. In all fairness the warranty expired 4 months ago but I found out from the repair man that this was a bad model that is no longer made by LG. There is a leak in the Sealed System which is built into the chassis. LG designed a poor product. I asked for some type (any type) of a credit toward a new refrigerator. Ive never had a refrigerator (with repairs) that lasted less than 20 years. A product that last 5 years is unacceptable. Especially if was due to poor design on LGs part. I currently also have an LG Microwave, Dishwasher. Bottom line is due to poor service they have lost a customer for life.

LG WT4870C Top Load Washer - I would like to give this washer zero stars. It has to be the worst washing machine I have ever owned. The cleaning process takes much longer than the timer indicates. The clothing is not clean. I still have underarm stains, pet hairs, make-up on my clothing after a wash. The IE error comes on after each and every wash making the process longer as I have to reset it to Spin Only in order to get the clothing wrung out. I will never buy this type of non agitating agitator machine again. I wish I could get my money back but I waited too long. I hated it after the first week. I am going back to a front load washer and not an LG ever again.

LG Microwave Mod# LMC0975ST/01. This microwave came with a very user friendly owners manual, that I like. Unlike my other microwaves this one has a hexagon rotating ring with six wheels for the glass tray to sit on. Plus the glass tray has glass bump outs on the bottom that fit into a bump out shaft on the microwave bottom. No more dislocated dishes falling or sliding off. This microwave has performed better than I expected and I have enjoyed using it from day one. It has all the usual programs like, Smart diagnosis, Auto cook, Auto reheat, Popcorn, Defrost, Power level, Cook time, Stop/clear, Start/enter, interrupted cooking.There is a beautiful sleek smoke glass full front panel that will match any decor. I found the tip section on what to use, or not to use, when it comes to microwave-safe cookware very useful. There is also a Child Lock safety feature, and the sound signals are very audible on this microwave. There is a clock, Kitchen timer and a easy to use, slide touch timer. Dont forget to read the maintenance section. I found it very helpful. Limited warranty for Canada or the USA, is provided at the back and there is also a 1-800 number plus their website.

This is the noisiest piece of equipment in the house except for the washing machine or vacuum that run very rarely. This LG refrigerator is way below my expectations. We called the service department, they said that due to a pump of some kind this is the noise they make. This morning, early, 5 am, this machine sounded like a Martian flying saucer. The configuration of the refrigerator is okay, I mean really its a refrigerator. The constant noise is a drag. If I could go back in time I would NOT have bought this machine.

Our LG refrigerator wasnt 3 years old and the compressor went. It was covered under a 10 year warranty through LG. 2 days after it broke a LG repairman came out and said it would be a 6 week wait for a compressor. That was unacceptable. Tried calling LG customer service a few times. And kept getting the runaround. We bought it at Best Buy. LG was telling us that Best Buy was responsible even though its on paper that the compressor is LGs responsibility. They did not want to give me what I paid for and deserved. Either a repair in a timely manner or a replacement. After 3 weeks and help from Best Buy I finally got approved for a new refrigerator. And needless to say I did not get a LG this time around. I wouldnt buy an alarm LG alarm clock.

I have had the LG Direct Drive smart drum for several months and on almost every wash cycle I have to rebalance the clothes inside. I am just trying to warn other consumers about the frustration I am going through. To be fair I have not contacted the company yet. We did call Sears and they said we would have to pay of a service call. So I am going to contact LG after I can get all my paperwork together - stay tuned.

I purchased an LG Refrigerator and has had numerous problems with the product. LG trained technicians has visited my house at least twenty visits. I have lost food products countless number of times, lost time off and wages from work and I still have a product that has cost me $27,000 worth of frustrations and disappointments. No one has offered me a replacements, food lost or lost wages nor have anyone ever returned a single phone call.The customer service is simply terrible, the person on the other end of the phone talks to you with little or no respect. I had to tell a gentlemen on the other end, Dont talk to me in that tone of voice. They even told me I had to write a letter to the higher management to further complain for, which made no sense to me when they have my record of complaints in front of them. The refrigerator has had 3 compressors replacements, an ice maker, the entire Freon system w 5 lbs of Freon, the motherboard and God know what else. I can go on and on about my experience with this product but I dont know if it would benefit anyone or even if it will get posted. I can say I wont stop until someone has heard me. Another weekend without a refrigerator!!!

Estaba muy ilusionado y compré todos los electrodomésticos LG nuevos a finales de 2016 después de comprar una nueva casa. El lavavajillas tiene 3 rejillas y después de 4 meses los soportes superiores se supone que son ajustables y no se mantienen en posición vertical. Se supone que se enganchan en los soportes y se han desprendido. Además, hay 6 puntos en la rejilla superior e inferior que se han quemado y se están deshaciendo por completo. Este era un lavavajillas de alta gama y no compraré otro LG. Mi flamante frigorífico inoxidable de puerta francesa con 2 cajones de congelación también es una decepción. Las zonas laterales se han roto y las he unido con cinta adhesiva. El diseño es muy pobre, ya que sólo caben muy pocos artículos que sean altos, como los galones de leche.

LG True Balance - Tuvimos la lavadora durante sólo 8 meses y dejó de agitar. Informamos del problema al número 800 de la máquina. Enviaron un técnico al día siguiente. Finalmente, a las 7:00 pm llegaron. Primero el problema. 15 minutos después de que se fuera, la unidad inferior se desprendió. Les llamé de nuevo. Al día siguiente enviaron al mismo técnico, pero esta vez dijo que la pieza era defectuosa y que necesitarían una semana para pedir una nueva pieza. Pensamos que estábamos recibiendo una lavadora de alta gama. Además, no equilibra correctamente... como se supone que equilibra automáticamente. Es la primera vez que compro LG. Muy decepcionados con el producto y el servicio. Que se rompa en 8 meses y estar sin lavadora durante dos semanas con una familia es inaceptable.

Since the first week I had LG, it made my clothes smell. Despite calling LG, and having a service company come out, the smell wont go away. I have a sick person with cancer, and they cannot lay on the sheets, because it makes them nauseous. I have to take the wash to my sons house. This is totally unacceptable. I have allergies, and the smell is giving me headaches. LG needs to take this machine back, because there is something gravely wrong. The reason is it does not empty all the water out, and sits in the machine. The water gets smelly, and goes into the clothes. To sit on the floor and empty the water after each wash, is unacceptable. Bleaching and numerous cleaning doesnt help, as long as it holds at least a gallon of water all the time. Please recall the LG front load model WM042HW/01. According to LG, this is normal, and are trying to say it is the soap/detergent that is the problem. This is not so. It is a water problem that always remains in the machine getting musty.

Bought LG (TrueBalance) machine 2 yrs. ago. It will NEVER stay balanced. I have called the company and their reps are so inexperienced and unhelpful (I think they read from a script). It runs and re-runs water. I have to stay right there watching it constantly!! Does not get clothes clean at all, even though it sometimes takes over 2 hours to do 1 load. Clothes are still pretty wet even when it completes. I wasted a lot of money on this machine and now need to re-purchase one that works properly. I dont even know what to do with it, I would never try to sell it to anyone else. It has been a nightmare and I have done everything I know to try and fix it. Would never recommend this machine to anyone.