I love the configuration of this refrigerator, especially the middle drawer. Beyond that, this expensive refrigerator has been a major disappointment due to multiple and repeated problems, including a loud noise when the compressor is running, and ice build-up in both the refrigerator and the freezer sections, resulting in three service calls for each issue.

The refrigerator was made in Mexico and it broke down after 3 years. On a 10 year guarantee, the compressor was no good. It was made in Korea? Also the new one was made by LG and made in the USA. WHY is LG supplier using inferior parts?

Gama de gas LDG4313ST - Desde que compramos esta gama en diciembre hemos tenido 3 problemas importantes. 1. El acabado del panel inferior se está despegando. 2. 2. El horno de convección hace un ruido fuerte, arroja hollín y activa la alarma de monóxido de carbono. 3. La temperatura del horno varía enormemente. Me puse en contacto con LG la primera vez para informarles de que había leído el manual del propietario que me dieron y no vi nada sobre la colocación de papel de aluminio en la parte inferior para recoger los goteos. Hago una tarta de manzana durante las vacaciones y durante años siempre he puesto papel de aluminio en la parte inferior de la cocina que utilizaba para recoger los goteos. Nunca había tenido problemas. Recibí una carta diciendo que aunque poner papel de aluminio en el fondo era una práctica común, en SUS cocinas no se podía. Investigué más a fondo su manual y encontré algo en la resolución de problemas al respecto. Para entonces, ya era demasiado tarde. La carta del formulario no daba ninguna información sobre cómo conseguir un panel de reemplazo. La primera vez que intenté utilizar el horno de convección, olía raro y activó el detector de monóxido de carbono. Encontré hollín en la puerta de cristal delantera. Presenté otra queja. Esta vez enviaron a una persona de servicio. Les llamó y resulta que este es un problema conocido. La mezcla de oxígeno y gas es demasiado rica. Así que hemos estado esperando durante más de un mes para el mod. Llamo a la empresa de electrodomésticos. Dicen que es un pedido atrasado sin fecha conocida para llegar. También les pedí el panel base. Tienen el número de pieza. 50 dólares. Después de 40 minutos de espera para hablar con el servicio de atención al cliente de LG, primero me dijeron que el mod estaba pendiente de entrega. Después me dijeron que era la placa base la que estaba atrasada y que podrían conseguir la pieza del mod en 3 o 4 días. Dije: Bien, arreglen el maldito horno de convección para que pueda usarlo. A pesar de que sólo hay 2 tornillos para instalar, dicen que la placa base debe ser colocada por un técnico. Confirman que no la van a pagar, a pesar de que llevamos un mes esperando noticias sobre las piezas.ENTONCES, este fin de semana intenté hacer una tarta. He notado algunos problemas con las galletas, pero me las arreglé. La tarta se levantó como debía en el centro y luego se cayó cuando volví a mirar. ¡¡¡Comprobé la temperatura y según el panel, (lo apagué y lo volví a encender para ver qué temperatura creía que tenía) había bajado a 250 cuando lo tenía puesto a 350!!! ¡¡¡Qué demonios!!! Luego revisé las quejas sobre las estufas LG y mucha gente tiene problemas con temperaturas muy variables. ¡¡¡LG se ha negado a que los técnicos cambien las placas de control diciendo que así es como funcionan!!! Se han inventado un montón de excusas con los clientes.A estas alturas, no tengo intención de volver a llamarles. Estoy copiando todas las quejas sobre sus gamas y voy a ver si puedo conseguir que Home Depot lo devuelva. Es un pedazo de basura. Si no lo aceptan, entonces empezaré con LG. Quiero que me devuelvan el dinero. No quiero otra estufa de ellos. Nunca más compraré otro producto LG. Tienen un servicio de atención al cliente horrible y no parece importarles una mierda el hecho de que sus productos no funcionen como deberían. Una nota positiva. El problema de la perilla que se derrite se ha solucionado en este modelo. Sólo si las gamas funcionaran.

I purchase the LG High-Efficiency washer and Electric dryer in 2011. For the past several years the bleach dispenser has become increasingly rusted, and now it is to the point where the clothes washed when the bleach dispenser is used are coming out with rust stains. I thought it might help if I left the washer top open after each wash to allow it to dry out, but this has not helped, and the top is becoming so rusted it will soon be unusable. The dryer no longer completes a full cycle on most of the settings - it will begin and then shut down within a few minutes. I am very disappointed in this product and will not purchase another LG set again.

Hace un trabajo decente al lavar los platos pero la unidad es muy ruidosa. Se supone que está a 48 decibelios pero esta unidad es mucho más ruidosa que eso. La almohadilla frontal es extremadamente sensible. Sólo con rozarlo se pone en marcha la lavadora. La rejilla superior también se está oxidando después de sólo 10 meses de uso. El concesionario a través del cual se compró ha cerrado el negocio, así que estoy esperando a que LG se ponga en contacto conmigo para saber si lo van a reparar. En el manual dice que los racks tienen una garantía de 5 años. No sé a qué se debe este retraso. La razón por la que compré la unidad fue por el excelente frigorífico que compramos. Me lo pensaré dos veces en el futuro.

We have owned our LG front-loader for around 6 years and it started having problems in the last six months. The problem is that the machine fills up with water about 3 to 4 hours after use.

I have never written a review before but this issue has me so angry I felt the need. Our fridge is 2 years old. We wanted the best for our brand new kitchen... So sadly ALL MY APPLIANCES (WASHER AND DRYER INCLUDED) ARE LG!!! I wish I had my money back. I started talking to LG about my issues in mid-July. I was given two service people in my area to work on my fridge, which was at that time freezing all the crispers to the point I can keep nothing there. The fridge is 60m degrees, crispers at 20, chilling drawer at 20-30, depending on its mood that day and the freezer is holding at 0. One repairman came, talked to tech services and was told then there was a service bulletin on this model. He followed the techs advice and order a new board and a seal. (Customer service lied to me and said there was no service bulletin... told them my husband saw it and read it so they were lying about that!!!)Waited a week for the part. He installed and left. That evening the same error showed up in the screen... E rF... again! Tech support had told him this meant a fan error. He comes back to then tell me TS wants me to shut down the fridge for 24 hours so it can reset, which means you are really without a unit for 48 hours as it takes 24 for it to reach correct cooling temp. So we follow their request and start life out of a cooler. That seems like a very long time ago... Needless to say, the shutdown did not work. The error returned, servicemen refused to come back so I called the other name given to me. He flat out refused to come, stating he had one just like it in his shop that LG (the largest appliance company in the world), could not tell him how to fix, and he wasnt going to get stiffed by them for his effort.I have spoken to LG several times and am currently without a fridge, have a $341 bill for the misplaced efforts on repair attempt, and am waiting another 7-10 days until they decide to let me know if they will fix or replace. I can only assume from what I have learned that LG has a product with such a problem in multiple systems that they have NO IDEA how to fix and can only hope we will give up and just go spend another $3000-$4000 on a new one!!! I have lost hundreds of $$$ in food and expense of eating out because of this. I do not plan on giving up... I plan on turning them over to the Better Business Bureau and contacting a Lemon Law lawyer. I can totally understand that at times things dont work as designed but to tell customers they dont know what you expect is not acceptable to me. They have lost a very good customer over this whole issue. Add up in your heads, LG management, how much your top of the line appliances cost for a new kitchen and laundry room and tell me how many customers you can tick off before you wake up!!!

I purchased this Ceramic-Glass Radiant Cooktop on March 2, 2016. On July 7, 2016 called LG due to the front part of stove top would no longer lay flat. They sent a service person out July 8th and he stated that it was cosmetic and therefore it was not covered on the warranty. I stated to the service department that clearly this was a defect in the manufacturing of this appliance. At no prevail LG refused to repair my stove and hung up. The email sent only listed the company name which is East Electronics and their # 757-753-2907.

Had two LG refrigerators fail within 5 years. The monumental problem is the horrible customer support and the way they try to keep delaying until you get frustrated and just lay out the money for another refrigerator. Planned obsolescence and they charge quite a bit. They should not be permitted to sell in the USA. I have been calling for our most recent refrigerator failure and they told me to wait by the telephone. They would call me on Monday and that was ten 10 days ago so I call and each time I call they state they are trying to find a service person and it shouldnt be that hard in a large city. Many times they promise you everything on the telephone in order to get a good call in review then do nothing about the request for help, totally manipulative. The current one that failed, I might add, in about 4 years.

He comprado el lavavajillas LG y es muy bonito. Hice funcionar el lavavajillas por primera vez justo después de instalarlo y, por supuesto, todo estuvo mojado durante un par de días. Sequé la vajilla y dejé la puerta y la bandeja superior (la tercera) abiertas porque parecía que se quedaba con el agua. Entonces me acordé del Rinse Aid, así que lo llené y lo volví a poner en marcha. De nuevo todo estaba mojado pero no tan mal. Entonces decidí leer algunos de los comentarios (los había leído antes pero en los comentarios de Google). Ahora me pregunto si mi vida consistirá en secar platos. Es un trabajo que odio y por eso tengo el lavavajillas. He estado en el sitio de LG y no encontré mucha ayuda. Por cierto, también compré una estufa sin número de serie fácilmente accesible. No es mi mes.

My wife had purchased an entire Kitchen of LG appliances about a year ago with the Black SS smudge-proof finish - NOT INEXPENSIVE! We just noticed that the finish in a few areas is peeling on the refrigerator only. NOTHING in the way of a chemical cleaner has ever been used on any of these appliances, only soap and water. All of the other LG appliances with the same finish (microwave, dishwasher, gas stove) are perfect. She is extremely upset that we have taken so much care and spent so much money only to have this major appliance look like heck. Let’s see how LG stands behind a (14 month old) $3,000.00 PEELING FINISH on their French Door refrigerator. Best Buy already said too bad, nothing we can do!!

I bought this three years ago after doing a lot of research. I never thought I would need to buy more of a warranty for this unit. Two people and basic regular use it’s not working anymore. I lost all the food in my freezer and likely the fridge. I’ve checked under the unit and checked the coils and the fan is blowing and the air coming out is really not cold. My freezer is approx 40 degrees. Really sucks to spend so much and have nothing three years later. My last was an Amana and lasted a long time! So disappointed????

Bought an LG 30 cu refrigerator in April 2021. In October 2021 the Refrigerator stopped working. This item was purchased at Lowes Moorehead City NC. We still have no resolution to this problem. Problem we lost the electronic receipt. Lowes or LG will not help with this problem. Nightmare we are stuck with a 3,400 $ piece of metal. Stay away from LG refrigerators and Lowes stores!

My LG bottom door refrigerator started having problems in June, the freezer stopped working. It took 2 months before someone would come and look at it. Then the part was no longer made. Since the part was under the 7 year warranty, they said they would replace my fridge or give us a refund. Ive called, and called, and called, each time talking to someone different, just for them to tell me to await a call in 3-4 business days. Each time I had to call them back. Now they say they are only giving me a few hundred dollars instead of a full refund! Ridiculous! I will never buy a LG product again!

LG top load wt 1101cw - This machine is less than a year and a half old, and we have the same problem as most of the other people with this model. After speaking to LG customer service, they tell me the same thing that the book does and after doing the smartphone diagnosis, they will gladly send out a tech to tell me what is wrong with it. The machine will give the UE code with nothing in tub but water!!! And then say they dont have a problem......

We purchased an LG top load washer and dryer set on 1/25/2012. It just completely stopped working mid-cycle yesterday, 08/06/2012, locking both pairs of my sons shoes in there. Today is the first day of school and he had to borrow a friends pair of shoes. But it gets worse when I called LG when this happened. She gave me numbers of two service people in my area, or so she thought. I called them both and they do not service my area. There is no one that services my area. I called LG back, they said they would call me back when they get a resolution and that could take 5-6 business days. I have 2 pairs of $100.00 shoes in a washer and cannot get them out. By the time I do get them out, they will probably be ruined. I should not be experiencing this problem with what I consider a brand new washer and dryer. I have 3 children and another due in 6 weeks, and my raging hormones are raging!

I have a top of the line LG refrigerator french doors. Its warranty ran out in November and in January my ice maker broke. 5 months later, 9 parts later and umpteen phone calls, no resolve. I have never experienced such poor service on an appliance as I have this. The service man has been out 5 times. Nice man but speaks very little English - so not sure what he is saying. I am so disgusted with LG. I am putting refrig on Craigslist - best offer and going to go buy a real refrig that offers good service. There are so many choices out there. Do yourself a favor read the many complaints about LG refrigerators and buy yourself another brand. I will never buy anything from LG again.

Compramos un frigorífico LG en octubre de 2015 cuando nos mudamos a nuestra casa y no tuvimos problemas con él durante los primeros 4 años y ahora no ha habido más que problemas. El frigorífico sigue pasando por periodos en los que no mantiene los alimentos fríos en el congelador. El problema se ha trasladado ahora al frigorífico, ya que esta mañana nos hemos despertado con la máquina de hielo derretida por todo el suelo de madera. He llamado a los técnicos en el pasado y no han podido ayudarme y ahora cuando llamo nadie está dispuesto a reparar el frigorífico ya que se está convirtiendo en algo habitual y no se puede arreglar. No recomendaría LG a menos que encuentren una manera de arreglar esto.

Literally the day I finished paying for my $2800 French Door LG refrigerator, it stopped working. At first I thought it was the ice maker. Had a repair person out who reset it and said to call back in 24 hrs if it didnt work. After 24 hrs still no luck, but now Ive started realizing that I keep throwing stuff away in my refrigerator after just a day or so because its gone bad. Finally after about 2 weeks of this, I realize that the refrigerator is not cooling, despite the 32 degrees reading on the outside temp setting.Call another repair person out after calling several that dont deal with LG because they say theyre garbage and he says he cant fix it, to call LG and ask for a courtesy one time flat rate repair. I do that, he comes out, and says its the compressor which is on back order until May 20. More than 2 weeks from now. Wonder why the part is on backorder? Maybe because its garbage and everyone seems to have the same problem? Please please please dont make the mistake of buying these products. They are absolute junk. As are Samsung as well. These are the two all the repair people Ive spoken to say to stay away from.

Así que mi estufa LG dejó de funcionar lo compré en Home Depot y 2 de mis quemadores permanecen en HI y los otros dos en LO. Me puse en contacto con LG y me dijeron que había lista de espera. Necesitamos cocinar y esto es injusto porque necesito mi cocina. No puedo cocinar en HI todo el tiempo. Estoy muy descontenta con el servicio porque me puse en contacto con ellos y me dijeron que tardarían una semana en venir a verlo. No puedo dejar a mis hijos sin comer. Esto es simple y llanamente. No está bien hacerle eso a los clientes. Me arrepiento de haber comprado esta estufa porque LG no tiene ninguna responsabilidad con sus clientes.

El quemador grande dejó de funcionar. Parte en el orden de 3 semanas. Llamé para saber dónde está la pieza yamp; no lo saben; sin embargo, también me dijeron que la pieza no ha sido liberada para su envío (?!?!). Ahora todo el horno, quemadores, etc dejó de funcionar. Compré 10 de garantía, pero me dijeron que no cubre la parte superior de la estufa.

I recently purchases a Model # LSE4611ST slide in glass top range. I was very happy with it in the beginning. This past summer I was canning, the process was done, I laid a cloth on the unused side of the range and put my jars on it from the canner. I went out for 20 minutes, came in and found the front burner on and the cloth burned to the stove top. What I discovered was that when you leaned forward into the stove, the controls on the front of the stove are extremely flexible and it takes nothing at all to turn on the burner. I had a similar experience this afternoon and apparently touched a dial with my body and it turn it on while I was cleaning another section of the glass top. I almost set my hand on it and realized in time that the burner was on. I still like the range, just do NOT like that the control knobs are so easily manipulated. Thank goodness we dont have children in the house, it would be dangerous. My experience with LG has not led to a resolution. My issue that the knobs on the front of the range were very susceptible to touch and that it was easy to turn the burners on without being aware of it. I had a fire on my stove that burned thru a mat and damaged my burner. When the repairman came out he told me that was the way it was, there was no way to make the knobs more resistant to light touch. That this was the way it was. It makes bothers me that something so easy to fix to prevent accidents is deemed not viable by the company.

The fridge was only 8-month-old when the dispenser stopped working and the ice maker started making noise. Initial call to LG was okay. Then the headache began. It took them 5 weeks to get someone to replace the part and every time I called, I got someone from India (clearly with an accent). Then no supervisor. Horrible service. First LG appliance I bought and the last for sure.

LG True Balance Salesman said they were good. They were new, seemed high tech & efficient. Had to take the first one back. It walked, dont like the one now. It comes unbalanced all the time. The next time Im going to look for a wringer type washing machine with the thing in the center. The other ones are the pits and I wont be purchasing another like it. Too expensive. I do not like side loading washers. It is hard on the back and inconvenient. Fed up with the washer. It continually is unbalanced, doesnt let you know it stopped and have to constantly check it to make sure its still working.

I purchased a new LG WaveForce washing machine at a Best Buy. It has never worked right since purchased. I called Best Buy, they told me to contact LG. I have been contacting them for over a year. They want a service person to come over and over to replace the brain of it. This changes nothing when it is built to work that way. Its not broken, it just doesnt function right from the start. Ive sent pictures of the loads that come out in big knots! The machine is high efficiency so it should be economical, but when it goes UE all the time, you can never leave it alone to do a load. It will keep draining and filling up to try to even itself. Its very wasteful of water! This is not a floor leveling problem at all. Its the machines problem. Some loads just all float to the top and never get pulled down through the water, which leaves spots on clothing and not overall good cleaning. Its just a lemon! I want my money back! Neither place will give it to me. I paid cash, I have receipt. I took pics of how my loads come out, but keep getting the runaround. All I want is my money back! Ive been married for 32 years and this is my third washer, so I do not abuse them. There is just no help coming anywhere for me! No company should get by with this kind of customer treatment.

Couldn’t get the icemaker working..then range oven keeps burning memory card.. Had techs in and so far $350 for parts on stove and still not working. Have gone a month and a half NO OVEN. LG do not stand behind their products.. WOULD NEVER RECOMMEND AN LG APPLIANCE..

Compré mi lavadora y secadora LG en 2007 y siguen funcionando bien. Son lo suficientemente grandes como para que quepan nuestros edredones de tamaño king, así que no hay que ir a la tintorería ni a la lavandería. Me siguen encantando.

Hace unos años compré electrodomésticos nuevos. Una nevera, una cocina y un microondas. Un técnico de electrodomésticos me dijo que LG era la empresa con menos llamadas de reparación, así que me decanté por ella a la hora de comprar. Bueno, en el primer año el microondas tuvo que ser reparado. La estufa de tope de vidrio después de un año y medio tiene 2 quemadores que no funcionan y ahora mi refrigerador decidió dejar de funcionar durante el peor momento posible. Llamé a la compañía de garantía y debido a la pandemia no están haciendo ninguna reparación en la casa. Me dijeron que pensara fuera de la caja o que fuera a comprar uno nuevo. Ahora tengo un viejo refrigerador en el garaje, pero con 8 personas viviendo en mi casa no es suficiente espacio, especialmente cuando necesitamos abastecernos para no salir tan a menudo. Así que por ahora no tengo nada que hacer hasta que el virus termine y los reparadores puedan empezar a trabajar de nuevo. No volveré a comprar electrodomésticos LG y les diré lo mismo a todos nuestros amigos.

I have a 2 year old white French door refrigerator on which much of the plastic has yellowed: ice maker surround and trim on doors and drawers. As others have reported, we now have expensive ugly refrigerators and LG refuses to correct the problem, calling it cosmetic. I wonder how many LG execs would happily live with this cosmetic problem. Good plastic does not yellow; vinyl fences look great for many years despite constant exposure to sunlight when they are made of UV-resistant vinyl. LG just made a serious error in plastic selection and does not care enough about their customers to fix it or rebate our cost. So I am reminded every day why I will never buy another LG product and will tell everyone I can to stay away from LG.

Compramos este frigorífico en mayo de 2015. La máquina de hielo siempre ha sido marginal, pero esta última semana, después de llegar a casa de unos días fuera, encontramos que el refrigerador y el congelador no funcionan. No hay códigos de error, así que intentamos un reinicio de energía. Todavía no hay refrigeración o congelación. Llamamos a la empresa de reparación de electrodomésticos de la tienda donde lo compramos y su técnico vino y verificó que el compresor había fallado. Dijo que su tienda se pondría en contacto con LG para obtener un presupuesto de reparación. Habíamos comprado una garantía de 5 años, pero nos quedaban 15 meses de cobertura. Empezamos a investigar si este era un problema común y he aquí que encontramos que había una demanda colectiva contra LG por compresores lineales defectuosos. Nuestro modelo estaba en el rango de fechas afectado, sin embargo el acuerdo sólo cubría 5 años después de la compra para piezas y mano de obra. Ahora estamos esperando un presupuesto de reparación. Los compresores LG no son fiables. Investiguen por su cuenta. Estos frigoríficos se anuncian como un ahorro de dinero, pero cuando te gastas más de 2.000 dólares por una chatarra que sólo ha durado 6 años, echa cuentas. No son más baratos de poseer. Fuimos a comprar un repuesto y le contamos a la vendedora nuestra experiencia con los frigoríficos LG y nos comentó que varios de sus clientes le habían transmitido la misma historia sobre compresores LG que fallaban. Probablemente sea más sensato comprar un frigorífico nuevo, dado el coste de la mano de obra de la reparación. Tenga la seguridad de que no será LG ni ningún otro producto LG en el futuro. LG no es Life is Good. Es Lucky Goldstar. Nuestra suerte se acabó.

Compré un microondas LG sobre la gama MEZ239996701 hace 3 años en Home Depot. Costó más de 600 dólares con la instalación. Un año después de la instalación dejó de calentar. Llamé a LG y me dijeron que ya no estaba en garantía y que no podían ayudarme. Lo desenchufé y he aquí que empezó a calentar de nuevo. Esto sucedió muchas veces durante los siguientes meses y finalmente en mayo de este año dejó de funcionar por completo. Qué decepción ha sido esto. Nunca más compraré un producto LG. Su servicio de atención al cliente y su garantía son realmente pésimos.

Purchased new refrigerator from RC Willey 18 months ago with our new house, have had an LG frontload washer and dryer for over 7 years without an issue. Fridge had great reviews and we really liked the door-in-door. Has worked flawlessly until yesterday. Found water all over the floor (luckily we found it quickly and cleaned it up, it would have eventually ruined our laminate floors (except I have not pulled out the fridge to check underneath). Checked with the manual and went through all the troubleshooting, nothing worked. Called customer service, and they quickly set-up a case number and scheduled a technician to come and see what is wrong. Had the service company call me the next day and confirm an appointment for the following day (Good so far, right? Except all of our frozen food is thawed. Luckily my wife is a florist and she has a floral cooler that we put our refrigerated items in). Two hours later the same person called back and said that they cant do the service call, they do not do LG warranty work. They would call LG and have them schedule someone else. Wanting to make sure that no-one dropped the ball, having no fridge/freezer is a major inconvenience, I called LG service back and asked if the cancellation had been taken care of and a new service company scheduled. It had not. The customer service person was apologetic and said that they needed to get an authorized service company scheduled to come service the refrigerator, because not all companies are equipped to handle cooling issues. Why wasnt this already figured into the request? The person also let me know that the service will hopefully get set up tomorrow (Friday 1/18/2019), and I should hear back next Monday or Tuesday. They gave me another case number. So I went back to the original text response I received from LG Customer Service, it indicated an authorized repair service located 68 miles away. Except I called them and they wont do any work on LG refrigerators without a work authorization code from LG. A cooling issue? They told me they arent equipped to work on LG cooling issues anyway. So then I started looking on-line to see if this was a common problem. Way too many nightmare customer service stories for an issue that is an obvious defect. I would not choose to be without a fridge/freezer for any length of time, and would want to replace it with another product quickly. Pretty disappointed in this product that was pretty expensive.

Compramos un lavavajillas LG LDF7551ST hace unos dos años basándonos en las valoraciones positivas de los consumidores. Incluso recomendé uno para mis padres. Después de unos 6 meses, empecé a oír un chirrido agudo; leí que otros consumidores habían experimentado el mismo problema. La persona que lo reparó dijo que era un rodamiento de bolas malo en el motor. Sustituyó el motor... Por desgracia, mis padres también tuvieron que cambiar el motor. Ahora, nuestro lavavajillas no se seca en absoluto. Una cantidad excesiva de agua después de un ciclo de lavado normal. No volveré a comprar otro producto de LG; volveré a comprar un Bosch.

I bought a home and my builder put an LG fridge, and I was stuck with it. I’ve had it for almost three years now and it broke on July 2nd. I contacted LG to get it repaired. I flipped out on their Facebook social media page. They originally asked me for my phone number because they said they would figure out my check process. It’s back to working and I will enjoy it while it lasts.

Our LG refrigerator wasnt 3 years old and the compressor went. It was covered under a 10 year warranty through LG. 2 days after it broke a LG repairman came out and said it would be a 6 week wait for a compressor. That was unacceptable. Tried calling LG customer service a few times. And kept getting the runaround. We bought it at Best Buy. LG was telling us that Best Buy was responsible even though its on paper that the compressor is LGs responsibility. They did not want to give me what I paid for and deserved. Either a repair in a timely manner or a replacement. After 3 weeks and help from Best Buy I finally got approved for a new refrigerator. And needless to say I did not get a LG this time around. I wouldnt buy an alarm LG alarm clock.

Please don’t buy LG products. I had purchased washing machine in August, it is defective. I am suffering from last five month but no one give any resolution of my problem. Service is third class. Even they are not pick up my calls.

Many factors weighed in choosing which one to get purchased it because it was cheap and a good size. It can fit a lot for a small refrigerator, we have a tiny kitchen and that one fit. It keeps the food in the fridge nice and cold. I hate room temperature water and if I put water in, then its cold almost immediately. It is a nice texture and overall a good fridge. Sometimes it can get too cold though. Things almost get frozen, which can be nice but also nasty and leave residue. It also broke so we had to buy a new one.

Our white and light colored clothes started looking dingy. It was a result of the washing detergent not being adequately rinsed out of the clothes. The certified LG repairmen came several times; however, no solution was found. After much going back and forth, I got tired and purchased a different washer. Now, Im stuck with a $2,000+ LG washing machine that is in my way. I feel as though LG has not upheld their product.

Purchased LG French Door M/N LMXS30776S/03 during Best Buy Labor Day sale September 2016. Purchased Geek Squad coverage, because, hey $4k fridge, that would suck. Immediately noticed $5/month drop in electric bill. Great start! March 2017 I start hearing noises that werent there for the 1st 6 months. Call up Geek Squad, they send someone out immediately. They diagnose problem as compressor, which they are not allowed to touch. Call up LG. It takes me 5 calls over 2 weeks to get a technician to come out. April 2017 tech diagnoses that the noise is within normal range, no fix available. Early August my daughter starts complaining about warm cheese in her sandwiches. No one else complains in the house. Late August I learn that I had sent my daughter to school with spoiled milk (I informed her before she drank it). Thought maybe it might have been older milk, but I was pretty sure it was fresh. 2nd Monday Sept. I touch a Gatorade that had been frozen and moved to fridge door and it is warm to touch. I take an instant read thermometer and plunge it into various food and drink and measure temperatures of 57, 57, and 51 (drawer) deg. F. Call LG. Am told it will be 3-5 days before I am recontacted by an LG tech. Sept 12. Call Geek Squad and the next day I have someone out who diagnoses that the compressor is not working. Buy ice cream because I thought the freezer was working as it frozen some leftovers on Monday. Alas, the ice cream is pretty much just below melting point. Sept. 13, 2017: Waiting to hear back from both LG and Geek Squad to see what path to take. Geek Squad has been incredibly responsive. LG, not so much.

Even though we always have problems with the musty smell (while leaving the washing machine door open, emptying drain monthly, cleaning filter monthly, using bleach Time Cycle monthly up until the machine was 16 months old), the last 3 months we have had this random brown residue that streaks our clothes, stains our clothes and we cannot get it out.LG customer service has not been helpful, stating we should have called earlier with our complaints. I had to beg for a supervisor, who said he would try to get it covered to be seen by a technician by sending our complaint to a consultant. We are in the process of doing that currently. I am very disappointed with this machine from the get go.

Do not buy LG products. This is my experience.I bought a new LG refrigerator on 3rd February 2012. On 19th Feb. 2012 it stopped working. I registered a complaint at customer care (complaint number **) on 20-02-2012. As per the call center executive, somebody will call me within 24 hours and attend the problem within 72 hours. None of these happened even after 100 (one hundred) hours. I called customer care on 21st, 22nd, 23rd and 24th. Every time they said they will send a reminder. They gave me the contact number of service center in Alwaye and customer care officer. After trying for more than one hour (20-30 calls) both these numbers are not reachable/not answering.

I have to defrost my LG refrigerator about every 4-6 months due to ice build up behind the meat tray around the vents. This time the ice has built up to the vegetables drawers. How can I remedy this problem with my LG refrigerator? This is the only complaint I have about this refrigerator and I hate having to do this every 4-6 months. If I could send you pictures I would.

We purchased an LG french door bottom freezer from Home Depot July 2017 and the top refrigerator area will not maintain a safe temp. I have contacted LG customer service numerous times, it is still under manufacturer warranty however they have been unable to find a technician that will service our rural area, 4 referrals and no service. They assure me they will find someone to do repairs however it is nearing a month without proper working condition of refrigerator. Poor customer service, poor quality of product. Beautiful but non functional. Definitely do not recommend!

I purchased an LG French door refrigerator with bottom freezer in June of 2013. In August of 2013, the ice maker went out. It took about 2wks to get it repaired. Now here in May of 2014, the ice maker and freezer arent working. I have asked that the refrigerator be replaced because not only is the ice maker not working, but now the freezer, which is a clear indication that it is a faulty product. LG has refused to replace it stating they will only repair it. They have tried and were unable to fix the initial problem. The fair and responsible thing to do is replace this faulty product.

As most of you know, I do not use social media as a living diary to post what I’m feeling, what I’m wearing or what we’re having for dinner tonight. However, today I am going to make an exception and share my story about why you shouldn’t buy an LG refrigerator as I head into week three without one as I continue to work with LG support.Let me start by saying, you can’t make this stuff up. The morning of Monday, May 18th started as any other Monday. I woke up at 5:30, turned on my computer, started my coffee, put the dogs out and reached into the refrigerator to get my cream. Imagine my surprise when I realized my 16 month old refrigerator [LFXS30766S] and freezer were warm. I’ve bulleted a the rest of this story to make it read faster for those of you who care to. • Called LG support, who deduced that it was probably the compressor and issued a service ticket [**] for 5/19 between 8-5 am EDT. [At no time does he mention that they have a known problem with their compressors which is why they have extended their one year parts and labor warranty into a five year warranty.] o I was thrilled to receive a call around lunchtime from the service company [J.O.A. ELECTRONICS] who told me he could come that same afternoon [5/18] to look at the refrigerator. o J.O.A. comes at 3 pm EDT, runs diagnostic, confirms it was the compressor, charges me $50 and starts to leave. I ask him how long it will take the part to come in.o J.O.A. then tells me LG will order compressor and fix the refrigerator that he can’t do it. [Are you freaking kidding me?] • Called LG support back and talked to a new service rep who told me: o J.O.A. Electronics shouldn’t have charged me $50 as my refrigerator was still under warranty and he should order the part so he can come back and fix it. o She then supplies ME with their contact info and tells ME I need to:  Call them and tell them they have to return my check. [as they shouldn’t have charged me] Confirm that they can order the part and fix the refrigerator. [Isn’t this why she’s getting paid?] • So at this point my husband gets home from work and calls J.O.A: o who refuses to return or destroy our check, causing us to call our bank and issue a stop payment [$30].o who also tells Steve that his job was to do a diagnostic, not order the part or fix the refrigerator just do a diagnostic. [seriously, this is who my service ticket from LG went to? What happened to a certified tech or company…] • Called LG support back [for those counting, this is call three on 5/18], and talk to another service rep who: o Listens to my tale. o Puts me on hold to talk to management; and then gets back on the phone to tell me, she can:  schedule an appointment [**] with Jude an LG certified technician, for 5/26 between 8-12 EDT [because Monday, 5/25 was Memorial Day] NOTE: that’s a week without a refrigerator DURING THE COVID-19 PANDEMIC, OVER THE HOLIDAY WEEKEND AND AFTER DOING A MONTH’S WORTH OF FOOD SHOPPING.o After slightly losing my **, let’s be honest folks, for all of those of you who know me, patience is not my strongest strength, I tell her fine and graciously accept the appointment with Jude the Savior for over a week away. We make due for the next week without a refrigerator [shopping daily/borrowing refrigerator space from friends]. Again, you can’t make this ** up. • So, joyous day, 5/26 arrives: o Jude [the long awaited LG certified tech] calls to tell me he’s running late and will be at our house closer to 1:30/2:00. o In the meantime, our address update from my calls a week earlier take effect and our town is updated. [they had the correct street address but the wrong city]o I immediately get a call from Jude, the LG certified tech and savior, who I have waited a week to come fix my refrigerator, who tells me our town isn’t in his territory so he won’t be coming because it’s too far. He cancels my RNN ticket. [We live 15 minutes from the wrong town in the ticket.] • Pissed off [major understatement], I called LG support, tell the service rep I want to speak to a supervisor, get put through to another minion, tell my story, AGAIN, including the J.O.A. mess, tells me he can get us serviced the next day [you see there’s no way we can get same day service because of COVID-19 and such – really, there’s a pandemic in play, this is news to me], 5/27, new ticket issued [**]. [We wait with baited breath to find out who is going to be coming to fix our refrigerator.] o I get a text telling me a service ticket has been issued and I will be contacted once a service center has confirmed.o J.O.A. ELECTRONICS accepts my ticket is confirmed as our service company. [again, you can’t make this ** up] • We call back LG support, express our frustration and concerns about J.O.A. being assigned the ticket and again tell him the story about J.O.A. an the incident that happened back on May 18th. o While we’re on hold, the service rep calls J.O.A. himself. [props Arnell as it was more than Diane did for us on 5/18]  They assure him they can do the job and they will call us to set up an appt.o We wait. [NO CALL. NO APPT SET UP.]• The morning of 5/27, I literally get woken up by a text from LG that says they are still looking for a provider to come as quickly as possible. I will be notified when an appt is confirmed.• I send an email complaint to the office of the president because he wants to be connected to his customers (5/27), outlining our dilemma and the challenge we’ve had getting service for our refrigerator. [Again, it’s only 16 months old]• 5/27, call LG support (again), to be disconnected (again), but this time Service Representative calls me back. We now have a case ticket (vs a repair ticket [CNN vs an RNN]) which will take 3-5 days to be reviewed before hearing back from LG. [AT WHAT POINT IS LIFE GOOD WITH LG because I’ve missed the GOOD LIFE EXPERIENCE!]• 5/29, receive a standard letter from an executive advisor in response to my letter to the president thanking me for my letter, telling me that my case is in review and let her know if there was any immediate needs that she could help me with…SERIOUSLY, ARE YOU KIDDING ME? IMMEDIATE NEED. HOW ABOUT A REFRIGERATOR THAT WORKS!!!The worst part is we are out hundreds of dollars in food, the returned check fee, a couple of vacation days and I still do not have a working REFRIGERATOR. At this point, I just want my money back so I can buy a refrigerator that works and will work 10 years from now. Again, our compressor didn’t even make it 24 months. So if you’re in need of a refrigerator, do not buy the hype – LIFE IS NOT GOOD WITH LG. Buy a Samsung, GE, Kenmore, or another brand. Life is not Good.

We bought a LG two drawer refrigerator just over a year ago and now has cracking on the interior back wall. After calling LG and the store where we purchased, we are left with no resolution. Both the store and LG says this does not fall under any of the warranties and there is nothing they can or will do. This is a $3000 paper weight at this time. It appears that there are many issues with LG backing their products. I wish I would have researched more and I would have never purchased a LG. I will never purchase a LG product again and will not give any recommendation to anyone to purchase a LG.

The seals on my GM-B208STS French door fridge and the latch needed replacing in April 2013 after I had bought the fridge in November 2010. LG replaced them out of goodwill since I was 4 months out of warranty. Now, 13 months later, the seals are ripping in the same place.

My less than 2 yr. old French LG fridge shut off last PM and acts like it is unplugged. Absolutely dead. HH Gregg, where we bought it offered no help and said it would be 7 days before someone could even come look at it. All they could say is....you should have bought the extended warranty. HMM - obviously, there are problems. Never dreamed would have problems this quickly. I will never buy anything from them again - very poor service. I have read many reviews about bad outcomes with LG fridges - wish I had read prior to my purchase. Does anyone have any ideas on what could have 100% shut down the unit? The power outlets all good - we have checked them with other electrical items.

I purchased an LG refrigerator March 16 2019. The fridge makes a lot of noise, sounds like an owl and lots of banging. Freezer stopped working and I had the repairman here on Tuesday and he said it is fixed and that the fan was plugged. 2 days later the freezer and fridge are not working and I have thrown out all my food twice as I replaced it after the first service call. Now I have to wait again for a repairman. I called Home Depot where I purchased it from and they said I have to deal with LG. I am not a happy customer and I think LG should be replacing my fridge and refunding my food costs. I am now a week w b mg sf banging.

The looks are appealing. Its function has been great. Everything in its design is functional and the movable shelves are really nice as to cleaning I can remove the glass and clean any spills that occur. It has the spill proof shelves when there is a spill its so easy to clean up. Its quiet when running as we have an open concept room so that doesnt interfere. I love the bottom freezer and will always opt for that as there is so much storage and the convenience of two drawers to pull out what I need. I can also pull that out and clean when needed.

Ahorré para comprar una estufa nueva. El esmalte del suelo del horno empezó a desprenderse, ahora está oxidado y de hecho tiene agujeros. Estoy muy decepcionado con esta empresa. Dicen que no está cubierto. ¡MALOS NEGOCIOS!

This washer is not a true balance washer as stated. It will pause with the UE code so I can redistribute the clothes or fill with water and try to re balance on its own adding an additional 10 min to 3 hours worth of wash time every single load. It will display UE regardless of light, medium or heavy loads. It wont even allow me to do the full tub clean option without pausing with the UE. No kidding!! I have called LG in regards to this matter and they state that the washer must not be balanced (and I assure you it is and has been checked with a level to see if I am losing my mind.) I do not understand why this washer is being sold still and not recalled. This is in regards to the LG Model WT4870CW Washer.

Este microondas es realmente un artículo agradable de tener y es muy fácil de usar. Todos los artículos que puedes usar en un microondas es abrumador y un uso bienvenido a la cocina desde derretir mantequilla hasta hacer una patata asada en un microondas. Gran artículo de cocina.

This is the WORST experience I have ever had with a major appliance. I should have known when LG started sending yearly checks to make up for under estimating the electric usage of this model. I have replaced gaskets around the doors twice. However, my MAJOR complaint is the tubing that runs to the ice maker. I have had repairs/tubing replacement no less than 6 times in five years. Almost every six months the tubing (5/16 tubing - which is virtually impossible to find) springs a pinpoint leak and water is all over my kitchen floor. Every time I have a repairman, it costs me at least another $100. My latest was again this morning!! This refrigerator is not worth the dynamite I would use to blow it up!

I asked for a repairman to come out to address this issue after a prior repair. I was told to unplug the unit and let the coil defrost. Not possible with food in the refrigerator and freezer. So the noise continues!

Hace 4 semanas compré el frigorífico LG modelo LMXS28626S,04. Dejó de hacer hielo, así que llamé al departamento de garantía de LG porque sólo tiene cuatro semanas, tuve que esperar más de 40 minutos para hablar con una persona que no podía programar una llamada de servicio porque no tenían a nadie disponible y tardaría más de una semana para que alguien me llamara, nadie me ha devuelto la llamada, me dijeron que no tenían a nadie disponible en mi área, por lo que tendrían que enviar a un técnico que no fuera de LG para tratar de arreglarlo, pero no pueden decirme cuándo podrán venir. El servicio de atención al cliente fue grosero.

Purchased a washer/dryer company WM3987HW at the end of last July. In December the unit flooded due to quality issue - technicians words on the report. Went a whole month without a repair because according to the report that they received it was an installation issue. They will not send me a copy of their report so I can compare to the one I have. Nowhere on my report do I have installation as the cause. Hours on the phone from customer service, supervisors and claims department and 5 months later still have no end to my nightmare. Im in the process now of having to prove to them that it was a quality issue. I have already done all this once in my application for repairs. This will be the third time that all the information has been sent.Second issue I have is since January my pump has been replaced 2 times with a service call in for the same issue. My unit is not working again. That will be 3 pumps replaced in 5 months. They will not replace the product and will not guarantee me in writing that they will replace the pump if it goes again after warranty. The only reason Im even checking off one of the rating stars is for those customer servant agents that apologized wishing they could do more for me but their hands were tied. Has to be very hard to work for a company that isnt based on ethics.

Hate my LG washing - especially small loads. Wish I had stuck with Whirlpool. If I could lift this machine I would throw it out the window. I have NEVER had to babysit my laundry loads like I have to with this washing machine.

I purchased my LG Refrigerator French Door LFXC24726S on 9/5/15 from Best Buy. This refrigerator is used seasonally from June through September each year and winterized. In July of 2017 or after about 6 months of actual usage Error FF (indicating a fan problem) appeared and the refrigerator ceased to cool. A local repairman (not LG) replaced two fans with no improvement. Since an LG repairman was unavailable on a timely basis I was forced to buy a replacement refrigerator since this is a seasonal rental home. I was able to get an authorized LG repairman in late August who with consultation with LG Tech Support diagnosed a probable Main Control Board issue since the board has been updated to correct a known internal fan icing issue. No repairs have been under warranty so after $300 for fan replacement and $500 for board replacement the refrigerator still produced Error FF and does not function.I would gladly join a class action suit because this is simply unacceptable. Foreign quality that is being sold to the American public by our big box stores. Furthermore, I have been unable to talk to a technical representative at LG myself getting bounced between the standard 800 customer service and the LG parts distributor. My authorized LG repair service indicates that LG is frequently difficult to deal with. DO NOT BUY ANYTHING MANUFACTURED BY LG!

Have this stove for less than 5 years. From one day to the next the oven just stopped working. Error code F9 displayed on oven control panel and when I checked manual it states the regulator valve is closed. How can this shut off without it being touched? We unplugged the stove for an hour and still the oven doesn’t heat. Also, the burner control knobs just turn on their own by the slightest bump. Few times smelled gas and it was because the knobs had turn unknowingly. This is very dangerous. The grates are even changing colors. It seems the warranty is no longer in effect. Now what?

Compré una estufa LG en Home Depot en noviembre de 2009. Podría escribir un libro para describir la entrega y escribir un capítulo entero dedicado a la decisión equilibrada de la persona que me vendió la puerta defectuosa de la nevera. Tres años, y ningún problema con la estufa, a continuación, hace unos 7 meses empecé a tener problemas con el panel de control ... F1 apareció, pero debido a que el edificio ha estado experimentando cambios, no me molesté en decir nada. Un electricista confirmó que no tenía nada que ver con el mal funcionamiento. Hace unos 2 meses, como la modernización del edificio había llegado a su fin, hablé con LG y durante 2 meses me han mentido y engañado los ejecutivos de esta empresa, muy ética por cierto. Me quieren dar un prorrateo de $700.00 para que compre otra estufa. Hoy, me entero, que la razón por la que no quieren venir a arreglar mi estufa, la razón es que este modelo LSB5682SW,01 fue fabricado en Canadá y este modelo ya está descontinuado. En otras palabras... (TOO BAD, TOO BAD... Apocalipsis capitulo 18) para mi. Eso fue mientras hablaba con un representante. Me aseguró que la unidad era irreparable. Entonces le pregunté qué significa F1. Me dijo que significaba UN PROBLEMA CON EL HORNO. Otro ejecutivo le dijo a mi hermana que ahora hay un problema de SEGURIDAD con la estufa. Lo que quiero decir es que se han conjurado para sí mismos un código de silencio y han mutado la verdad. Es difícil cuando hay tanto silencio durante tanto tiempo - esto lo hace más insoportable. Ahora quieren que compre otra estufa LG. Lo que deberían hacer es devolverme el dinero o arreglar el panel de control - ninguna de las dos cosas quieren supervisar. ¿Por qué no hay más vídeos subidos a YouTube sobre esta práctica MALDICIONADA? NO PUEDO CREER QUE ESTO SE HAYA FABRICADO EN CANADA.

Since the first week I had LG, it made my clothes smell. Despite calling LG, and having a service company come out, the smell wont go away. I have a sick person with cancer, and they cannot lay on the sheets, because it makes them nauseous. I have to take the wash to my sons house. This is totally unacceptable. I have allergies, and the smell is giving me headaches. LG needs to take this machine back, because there is something gravely wrong. The reason is it does not empty all the water out, and sits in the machine. The water gets smelly, and goes into the clothes. To sit on the floor and empty the water after each wash, is unacceptable. Bleaching and numerous cleaning doesnt help, as long as it holds at least a gallon of water all the time. Please recall the LG front load model WM042HW/01. According to LG, this is normal, and are trying to say it is the soap/detergent that is the problem. This is not so. It is a water problem that always remains in the machine getting musty.

Los trozos de microondas agrietados fueron a parar a la comida que estaba cocinando. Hice al menos 5 llamadas a LG co. Dijeron que enviarían a alguien para arreglarlo, pero nadie vino. Esto sucedió cada vez que llamé. Llamé a Best Buy, donde lo compré, y querían que lo lleváramos y lo entregáramos a su equipo de técnicos. Sólo tenía este microondas durante 6 meses cuando se rompió. A día de hoy estoy atascado con un microondas que todavía se está agrietando y LG no nos ayudará a arreglar este o darnos otro. También compré una gama de horno doble LG el mismo día, también tiene una paz de vidrio del horno chip, y todavía LG no hará nada en esa cuestión.

3500 dollars spent on a pile of junk refrigerator. Units Freon loop has failed internally at 8 months old. Five repairmen later and 6 weeks without a working refrigerator, dont buy any LG products. Horrible customer service and my personal feeling is they dont care!

Por favor, aprendan de mi error. En enero de 2018 compré más de $6200 en productos LG (estufa, microondas, refrigerador, lavadora yamp; secadora). Dentro del primer mes, la estufa comenzó a oler como si tuviera una fuga de gas. Llamamos a su reparador y no pudo encontrar nada. Seguimos oliendo a gas y le llamamos de nuevo y todavía no pudo encontrar el problema. Tuvimos que cerrar el gas después de cada uso porque pensamos que dejarlo encendido era un peligro. Después de 12 meses, el microondas funcionaba. Ahora la nevera. Acabamos de comprar una estufa de otra marca que funciona muy bien. Tenemos un cementerio LG comenzó, es sólo una cuestión de tiempo antes de que el resto de los aparatos terminan allí.

Compró una nueva gama eléctrica LG en 2016. Instalada en el verano de 2017. Dejó de funcionar el 4 de noviembre de 2017. Llamé a LG. Está en garantía. Tardaron 2 semanas en traer a una persona de servicio. Dijo que era la placa de control y ordenó las piezas. Las piezas tardaron 2 semanas en llegar. El servicio técnico dijo que lo instalaría el 30 de noviembre. El 8 de diciembre, mi estufa sigue sin funcionar. Llamé a LG. Dijeron que lo sentían, que teníamos que esperar a que el técnico hiciera su trabajo. Demos 3 días más. Más allá de la frustración, es imposible y caro alimentar a mi familia de 6 personas sin un horno que funcione. Además, LG dijo que había escalado mi caso y luego lo cerró sin hablar conmigo. Un servicio de atención al cliente increíblemente pobre. No volveré a comprar un electrodoméstico LG. Por desgracia, mi casa está llena de ellos. Espero que sigan funcionando.

Compramos una estufa y un horno LG nuevos en 2014. El panel de control comenzó a darnos problemas hace un mes (27 de enero de 2016). Informamos del problema al servicio de atención al cliente de LG y nos ofrecieron una garantía ampliada por unos 275 dólares. La compramos y su representante de reparaciones llegó a nuestra casa. Verificó que se trataba de un producto LG por el modelo y el número de serie, y confirmó que la estufa, el horno fue producido en 2013. Luego dijo que no tenía las piezas necesarias para realizar la reparación, y que LG ya no fabrica las piezas. Desde entonces, LG no repara su propio producto porque no tenemos el recibo de compra inicial. Desde entonces hemos estado discutiendo con los llamados servicios ejecutivos de LG. En definitiva, se trata de un producto LG, LG se quedó con nuestro dinero por la extensión de la garantía, y son incapaces de arreglar su propio producto. ¿Es esto un fraude?

Estoy muy insatisfecho porque este nuevo panel de la gama está funcionando mal después de menos de 6 meses de uso. El botón de la luz no funciona y en uno de los ojos frontales el botón del ojo sólo se pone en Alto y no se enfría. El horno no se enciende. Producto de muy mala calidad.

Hemos notado hebillas en la puerta francesa en la parte frontal de la puerta de acero inoxidable. No es cosmético, sino un defecto estructural con bolsas de aire por un aislamiento defectuoso. Estamos completamente insatisfechos con el servicio al cliente.

Hace 5 años compramos 6 electrodomésticos LG nuevos y desde entonces hemos tenido que cambiar 3 de ellos. La cocina, la nevera y el microondas. Otros dos han sido reparados dos veces cada uno. El panel de control del microondas ha tenido que ser reemplazado 3 veces en las que LG cubrió la pieza pero tuvimos que pagar la mano de obra. La primera vez fueron casi 200 dólares y la segunda 150. La última vez que se rompió dijimos que se jodiera y nos lo llevamos al campo y lo usamos como práctica de tiro. Llamamos a LG y les dijimos que pagaran la pieza y la mano de obra y nos dijeron que NO porque estaba fuera de garantía. Dije que era la tercera vez que la misma pieza dejaba de funcionar y me dijeron que era una pena. No compren electrodomésticos LG. Incluso si vinieran a mi casa y dijeran que aquí hay electrodomésticos nuevos y un millón de dólares, les diría que se largaran de mi casa. No vale la pena.

Ive had this fridge for over 3 years and it finally stopped cooling and making ice in April. LG has sent out 3 different technicians to repair it but none of them seems to know what is wrong with it. One tech said the issue was with the compressor, they ordered the part, when the tech came to install the new compressor he said there is nothing wrong with the compressor. It is the motherboard that went out. He returned to install the new motherboard and it is still not working. There is an issue with this particular fridge based on all the reviews Ive seen online. They need to do a recall on this fridge since it is a manufacturing issue and replace all those fridges that people are issues with. I am still waiting for my issue to be resolved.

Every time I call customer service, I get the equivalent to sorry about your luck. Ive now been over two months without a working refrigerator. Weve had five repair appointments in which the tech actually showed up. We are now waiting more than two weeks for another repair tech appointment. This new appointment has already been bumped back TWICE. LG SHOULD BE ASHAMED! Sadly, Ive learned that nobody at LG cares.

Este microondas ha fallado después de sólo 18 meses. Un fallo importante, caro de reparar, habrá que cambiarlo. No recomiendo este microondas en absoluto.

Our Lg electric range knobs Model number LTE4815BD are on the front of the range and if you barely bump or brush by them they turn on. We’ve had pizza boxes burn, our wooden oven top cover and other items. My son is scared to death (he is a firefighter) and said this range is going to burn our house down. We literally can have nothing on top because if there is it will catch on fire with the slightest bump of the knob.

Compré mi lavadora de carga superior LG en Home Depot en 2014. Ha sido una pesadilla. Lavandería se ha convertido en horrible. La carga nunca se equilibra. Se llena y drena todo el día tratando de equilibrarse. Incluso con mi ayuda no es feliz. No puedo imaginar qué equilibrio espera. ¡Lo odio! He llamado sin ayuda y vivo en una zona donde no hay servicio disponible. Nunca compraré LG ni creeré lo que leo en Consumer Reports. Era el más recomendado. Después de leer los comentarios, veo que no soy sólo yo. ¿Por qué las empresas creen que está bien llevarse el dinero de la gente por una mierda que no funciona como debería?

LG was a refrigerator that I owned for campus living needs. Cheapest option with back to school discount. Pre-owned. Freezer was great when it worked. Freezer settings for upper compartment was super convenient. Kept ice cream like soft serve but keeps milk ice cold. Froze bread OK I guess. Crisper drawers didnt work at all. Changing the temperature was way too sensitive. When My water bottles froze solid overnight with a power short. Warm milk was awful to wake up to.

Después de que el congelador se rompiera, se diagnosticó una pequeña fuga que el técnico no pudo encontrar, y dijo que LG sustituiría el frigorífico por uno nuevo. Después de todo, sólo tiene 2 años. Aún así, 3 semanas más tarde, LG me dijo que llamara al técnico para pedirle un informe y averiguar qué está pasando.... Las llamadas prometidas nunca se devuelven. LG Lifes gruñón.

LG steam washer model# wm3470hva product # 204kwlr8c016 - I have nothing but problems with this washer causing small holes in shirts & varying materials. I even wash in a garment bag to no avail. I have lost several hundred $$$s to buy new clothing. I just out a Chicago Cubs tee, washed in cold water in a mesh bag & came out full of tiny holes. There is no way you should have to pay an exorbitant price for a product that does not work & costs a fortune in clothes replacement.

I chose to buy it because it was a good price and the correct size and color, and also the LG refrigerator met my initial expectations. The LG refrigerator had basic features. For example, it kept my food very chilly, nice and cold but not too cold. Just right I would say. The only thing I dont like about really any refrigerator is that they dont have a self clean option.

Hoping someone else will read this (and the feedback from countless other discontented LG customers) before buying an LG product. We remodeled our kitchen two years ago and bought all new appliances, including one of LGs expensive refrigerators - model LXFS30726S. About two weeks ago the unit stopped cooling and we called LG to have it repaired (parts are covered under warranty after year 1, labor is not). A repairman came out four days later and deduced that we needed a new compressor and three other parts to fix it. Ordered them and gave us an ETA of one week to be back and have the repair completed. We had to text him on the day it was supposed to be fixed to find out that the part wasnt in yet. Called LG and was told by the hard to understand customer service rep that the parts had shipped and would be in the next day. That didnt prove to be true.Called again two days later and got the Escalation department (which apparently means the excuses keep escalating but the customer service quality does not). At least I could understand this representative, who called the repairman while she put me on hold and said she had confirmed with the repairman (he also works for LG) that the parts were in and hed be out in a week to fix it. We called the repairman because hed said he would be out as soon as the parts were in and we didnt want to wait another week - we have already been without a refrigerator for two weeks and he said the parts were not in and that he hadnt told the customer service rep hed be out the following Monday.So, basically LGs customer service representative lied to me just to get me off the phone. It is sad that such a large corporation cannot get its act together and is acting so shady in dealing with its customers. Im hoping that eventually we have a working refrigerator but not holding my breath at this point. This is apparently an epidemic with LG. Do yourself a huge favor and buy a different brand of refrigerator - we sure wish we had at this point.

Los nuevos cartuchos de filtro de agua LG no encajan en este frigorífico LG 2019 porque los cartuchos están fuera de la zona donde se atornillan en el frigorífico. Al igual que un tornillo defectuoso que no se asienta en la tuerca correctamente, los filtros de repuesto LG no giran y crean un sello más dejándole sin agua o cubos de hielo y un desastre acuoso para limpiar.

Bought a LRMVS3006S. 30 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator with Craft Ice™ Maker less than 2 week ago. Ice maker did not work after 60 hour wait recommended when I called LG after waiting 48 hours for icemaker to function. Then we noticed that temperatures are not reaching the low levels needed. Result: Spoiled food!!! They sent a technician to fix it (which we reluctantly agreed to). Technician showed up 10 days after we bought fridge. What did he say? No fix. Problems with compressor and we dont even have the parts to fix it. The thing is, we do not want our brand new - not cheap - refrigerator fixed! We want it replaced or receive a full refund!!!. Almost two weeks and still dealing with insurance we bought to cover it and LG not responding. After always buying all appliances LG brand, this is the end of our LG preference in this household for sure.

Dos semanas después de instalar nuestro hermoso horno nuevo en nuestra cocina bellamente remodelada, tuvimos una fiesta de graduación para mi hijo. Cuando me iba a acostar esa noche, las alarmas de humo empezaron a sonar. La casa se llenó de humo negro. Para resumir la historia, mi sobrino golpeó uno de los pomos y prendió fuego a un recipiente de plástico. Todo lo que hizo fue golpear el pomo y provocar un incendio tan fácilmente. Un gran fallo de diseño. ¡Este horno es muy peligroso!

La gama que compré a Warner Stellian es una gama de gas de 5 quemadores con el número de modelo LRG3091SW,03. No recomendaría la compra de esta unidad en particular. Aunque estoy satisfecho con el horno, la parte superior de la estufa es un problema. La unidad tiene menos de 2 años. Hay 3 problemas. Los quemadores de la cocina presentan un problema de seguridad. Si pones una sartén pequeña en los quemadores delanteros, la sartén se inclina fácilmente y el líquido caliente se derrama sobre ti, el suelo o cualquier persona (¡pensando en los niños!) que esté de pie junto a la estufa. Ver imagen. Las 5 perillas de la parte superior de la estufa se han agrietado. Ver imagen. El panel de control del horno es electrónico. La cubierta se ha agrietado y ahora está agrietado casi todo el camino hacia arriba. Ver imagen.La gama se utiliza normalmente una o dos veces al día para una familia de 2 que considero menos de gama normal. Me puse en contacto con la empresa LG y su respuesta fue básicamente: Es una pena, ya que la garantía de 1 año ha terminado, pero puede pagar para que lo arreglen (parafraseado, pero se entiende la idea). No mencionaron el problema de seguridad que denuncié. Debería haberme puesto en contacto con la empresa en el plazo de un año, ya que estos problemas empezaron en el primer año, pero no lo hice. Sin embargo, he tenido varias cocinas a lo largo de los años (con mucho más uso cuando nuestra familia era de 5 personas) y esas han durado fácilmente entre 5 y 10 años sin problemas. No compre esta cocina.

Purchased a new LG dishwasher on 12/17/20. Model #LDT5678SS. Delivered on 12/20/20. Used MAYBE a dozen times & now there is rust in the bottom of the tub & on the door. Since it is now past 30 days Lowes will not fix/replace it so we reached out to LG since there is a 1 year warranty. The tech they sent out said he owned the same model & kept his outside & his didnt do that. Then he went out to his truck, made a phone call, came back in & told us to call Customer Service & left. We called customer service who informed us the tech said it was improper use on our part. We only used Cascade & water. I dont understand how this is improper use!We also purchased the 5 year extended warranty from Lowes, but because it is still under manufacture warranty, they cannot help either. They also stated that rust on the tub & door is considered cosmetic & would not be covered. Even though in the back of the LG book, that came with the dishwasher, it states there is a lifetime warranty on the tub & 1 year warranty on the parts/labor.So now we are stuck with a brand new rusting dishwasher that sticks like rust inside & Im sure will only get worse with time but thats considered cosmetic. I WILL NEVER PURCHASE ANOTHER LG PRODUCT AGAIN. Its sad because we used to love LG. Own several LG TVs & also just purchased a LG Microwave which Im going to return before the 30 days. We were also looking at purchasing the matching stove & refrigerator but that is definitely out of the question now!! Between the Dishwasher, connectors & warranty we paid over $1,000 & now were stuck with it!

Since day 1, Ive been sorry that I bought this pair. My washer finally stopped spinning and made a weird noise today. We thought it was OK after cleaning out the filter last week. It worked for a few days after that and now stopped again. It doesnt clean clothes all that well & sometimes doesnt spin the water out enough. The dryer makes thumping noises when it spins and doesnt always dry the clothes well. Sometimes I have to leave the clothes overnight on chairs to finish drying. The set was expensive & not as good as the Maytag washer I gave away. Id never again buy anything from LG.

I purchased an LG front load washer about 6 months ago from Sears. It began leaking from the bottom within 3 months of purchase. I called LG and after 5 hours of run around through their customer service. Customer service reps are all from India or Philippines. They have no idea what you are saying. They email you videos to watch on how to clean your machine. Finally after I lost my temper they set up an appointment for a tech to come out. We will see what happens. This leak is substantial and has caused major water damage and possibly mold to the walls and floor. Has destroyed the item stored within 6 feet of the washer. I would have called sooner but instead I thought the pipes in my walls or slab leak. After turning the water off to my home I discovered it was my brand new washing machine.

With normal household usage, our LG washing machine began to crack and break on some of the plastic surrounds. Also the hinge on the lid broke. I was asked to provide photos which I did. I made inquiries of several washing machine repairers and the consensus is that a lot of washing machines with plastic hinges do break. I feel LG has some responsibility in the poor quality goods. LG replied to my email for assistance: Hi there, I have spoken to management, they have advised there is no warranty cover for this damage. Should not a warranty cover any poor quality materials used?

We have an LG Inverter Direct Drive top loader washing machine with the large tub. I love it and it cleans to my satisfaction. It even has the clean tub selection. It senses the amount of laundry and puts in water to match. My husband thinks the water bill is less. My one little problem is I am short and sometimes I have to reach way down to pick up little items on the bottom and if that is the only complaint I have I am well satisfied and extremely happy with the machine.

We have the French door fridge from Sears but unfortunately its an LG which we have had for 2 1/2 years. At 6 mos old it leaked all over my brand new cupboards, they came and fixed it saying it was a part missing but sent it out anyway. Now the compressor is gone but have said there isnt a warranty because Sears didnt buy an extended warranty. How am I supposed to know that because Sears is closed. I explained that the fridge is only 2 1/2 years old and they just repeat the same thing over and over. It is a terrible product and the customer service is terrible. I lost a lot of food but again, they dont care. I will tell everyone I know to stay away from any LG product.

In the first week, ALL of the wheels broke off on the produce bins. The ice maker stopped working 3 months later. The frostless freezer always has to be defrosted. This was from the beginning. DANGEROUS!!! Yesterday I smelled a very foul odor. The light inside failed to turn off when door closed. It caused food to cook on the top shelf. The cover had melted off. The bulbs were impossible to unscrew. The plastic lining was already smoking and starting to burn. I did burn my fingers taking it out. There is absolutely no light at all and has very damaged interior.

I chose this one because of specs and it was also within my price range. I was on a very tight budget but I also wanted a fridge that stuck out on the kitchen. I like the fact that it has temperature control and an ice maker. It keeps time and also has triple doors. A double at the top and a single at the bottom. It has LED display and is a beautiful color. There is nothing that I dislike about the refrigerator. But an improvement that could be made is an LED TV display. For like when youre lounging in the kitchen youll have something to watch from time to time.

Este microondas está diseñado de forma genial. Es grande, puedes seleccionar el tipo de comida y el estado (congelado..) en lugar de elegir la fuerza o el tiempo. Es muy resistente, no creo que la gente pueda sobrevivir a él. Te da la sensación de que es un producto lujoso y fiable.

Hace un trabajo estupendo en todo. A menudo se completa mucho antes de la cantidad de tiempo que muestra porque los sensores funcionan muy bien. Este es un gran secador. La recomiendo encarecidamente. Mi ropa está lista para usar cuando sale de esta secadora. No puedo elogiarla lo suficiente.

Compré un frigorífico LG totalmente nuevo en 2015. En junio de 2020 el frigorífico dejó de enfriar. Mi familia estaba de vacaciones mientras esto ocurría, así que perdimos todo lo que había en el frigorífico y en el congelador. Llamé a LG y enviaron un técnico para que viniera 5 días después. El técnico vino y comprobó que era el compresor y que había que pedirlo. Semanas más tarde volvieron con un compresor que no funcionaba después de esperar 3 días a que el frigorífico se enfriara. Unas semanas más tarde el técnico volvió con otro compresor. Después de 3 días de espera, el frigorífico enfriaba, lo cual era estupendo, PERO la máquina de hielo no hacía hielo. La máquina de hielo funcionaba perfectamente antes del problema original. Así que cuando volví a llamar al técnico, vinieron semanas más tarde y verificaron que es el fabricante de hielo se estropeó y verificaron que la parte que se necesita está descontinuada pero que podrían usar una parte usada para arreglar el problema por $450 incluyendo la mano de obra y sin garantía.Por qué iba a invertir $450.00 adicionales cuando gasté $2557.00 por un refrigerador nuevo en 2015 que apenas duró 5 años y perdiendo toda mi comida refrigerada y congelada durante una pandemia. Luego me entero que el refrigerador en realidad fue fabricado en el 2010 y pagué de más ya que se supone que este modelo estaba rebajado. Al final del día, me han jodido y a LG no parece importarle ni intentar reconocerlo. Todo este proceso fue un gran inconveniente para mi familia, ya que me hizo perder entre 4 y 5 meses y terminar sin resolver mi problema.

I purchased a brand-new LG refrigerator on March 1, 2012 for approximately $3,000.00. On July 12, I arrived home to find the refrigerator making a very loud noise. I opened our freezer to find that all of its contents were completely defrosted and sitting in a pool of water. I contacted PC Richards where we purchased it from, and since we purchased an extended warranty with them, they sent someone to fix it for us a week later. Since all of our food had been defrosted, it had gone bad in the extreme heat. A few days before the incident, we had spent our paycheck on stocking the freezer with our meals for the next 2 weeks. We had spent about $150-200 on meats, fish, frozen fruit, frozen vegetables, ice pops, etc. We were now left with no food to eat and very little money. PC Richards informed us that the product was defective from the manufacturer because the freezer fan had failed. I contacted LG, asking to be reimbursed for the $150 (even though, it was more) in groceries that we had lost. I had purchased this machine in March. Never did I imagine in July that something would happen to it or that it would break without any of our doing at all. We spent $3000 on this machine. It is so unfair that we should lose all that money in groceries for no reason. It is unfair and bad business. LG was very rude and insisted there was nothing they could do for us. I dont see how that is possible, seeing as it was their machine. They are a multi-million dollar company, and they put a defective unit on the market. It is only right I be reimbursed for what I lost.

I purchased an LG after reviewing them on Consumer Reports and other websites. I purchased mine from Lowes in June 2016 but it was not installed until August 2018 due to the delay of my home construction completion. So in service less than 1 year and no longer will cool or freeze as of 8-1-19. After a little research I discovered that the Linear Compressor failure is a COMMON problem with LG. NOTE LG at the time of my purchase had a 5 year warranty on this unit from the purchase date, I believe it is now a 10 year warranty. I called customer service on 8-2-19 to report problem. I was told I would be contacted by an authorized service center within 48 hours. NO CONTACT. ON 8-4-19 got a call from LG indicating I would be provided free service & repair for the cooling issue and would receive a call from an authorized service center with 48 hours (ANOTHER 48 hours with no frig/freezer). On 8-4 I received an email that my request had been sent to an authorized repair center. On 8-5 I received an email Service Appointment Cancellation Notification. I again called and advised I had never been contacted about a service appt. She put me on hold and came back and said I had a new service appt on 8-8 between 8-5 and the provider would call me 1 hour prior. On 8-6 I got another Cancellation Notice. It is now 8-12-19, still no frig/freezer or repair scheduled. I have documented everything and will pursue. I also discovered there is a class action against LG for this same problem.My request was escalated to Executive Services Project Team on 8-8-19 and I was told to call him (will not mention names yet) back on Saturday as he would be working from 9-6, if I had not received a response within 48 hours. He did send me an email with his name and unit but no direct phone number. On 8-10 I called and asked to speak to the person and was advised no one worked in that division on the weekend.Today 8-12 I called and asked for Executive Services and spoke to another man. He advised that a repair provider was sent a letter of authorization for a labor rate of $450 flat on 8-5-19. The man tried to call them with no answer. I advised it was too early here in Hawaii and he asked if I could call them. I have called them with no person answering, and left two messages. (Perhaps this was one of the cancelled appointments). I need to know IF AND WHEN my refrigerator will be repaired. I have guests coming in two days and will rent one if I have to but NEED a response from someone that has a clue about what steps will be taken. By the way, pretty no one here on the island of Hawaii will repair either LG or Samsung. Next time I will check with repair services before I buy an appliance.

Have had nothing but trouble with expensive washer. Piece of junk and company does not care.

lg fridge model LFX25975ST/02 - Water dispenser sometimes comes on by its self and floods my kitchen.

We have an LG refrigerator (Model: LFC2576OTT). I opened the doors and found out that the unit was so hot. We cannot turn off the lights. This is our replacement refrigerator with the same company. A very bad product that could cost my familys life and our house.