LG French Door model LFX25960ST - After 2 years, the ice maker started leaking down the front of the doors. Repairman said I need a new ice maker. Cost $430. After 9 months the problem is starting again. I am the only one who uses the refrigerator so I know it is not being abused. I will never purchase another LG product again. My previous refrigerator was a plain Avocado Green GE and I had it for 20 years with no problems. Plain is the way to go. All the bells and whistles look pretty but are not functional.

Compramos un lavavajillas LG LDF8072ST PREMIUM en Best Buy el 12 de diciembre de 2012. Desde que se instaló, el rendimiento de este producto ha sido terrible. El ciclo de secado es terrible y cuando me puse en contacto con LG, me informaron de que era la forma en que se suponía que funcionaba porque es un nuevo sistema de secado avanzado HÍBRIDO? Incluso cuando lo ponemos en extra dry, sigue sin secar la vajilla. El lavavajillas siguió funcionando fatal, y hace 4 semanas dejó de funcionar por completo. Pasé más tiempo verificando que había comprado un lavavajillas que otra cosa. Finalmente, determinó que mi lavavajillas estaba disparado y ordenó que viniera un técnico. 10 decenas más tarde, un técnico de un centro de reparación local vino, y verificó que mi lavavajillas no funcionaba? No trajo ninguna pieza de repuesto, pero verificó que la unidad se había estropeado. Probó algunos ciclos y lo declaró listo para funcionar. Yo estaba fuera de la ciudad y mi mujer se iba esa tarde, así que cargó el lavavajillas y lo puso en marcha antes de irse. Cuando llegué a casa tres días después y abrí el lavavajillas, los platos seguían mojados????? Este es el primer lavavajillas que tengo en el que el secado de los platos forma parte del ciclo del lavavajillas. He entrado en la página web de LG y les he escrito y no me han contestado. Por lo que cobran por sus productos, esperaría un mejor sistema de soporte y servicio. Tratar con LG es tan malo como tratar con Sears en el pasado. Si esto no se resuelve, investigaré y me aseguraré de que mi lavavajillas de sustitución seca los platos y no es un LG.

Me encantan los productos LG. El microondas funciona y se ve muy bien. Pero no entiendo por qué tienen que cobrar tanto dinero por ellos. Yo no recomendaría comprar un producto LG de inmediato cuando sale al mercado. Espere a que salgan a la venta. Te alegrarás de haberlo hecho.

Purchased a LG French Door Refrigerator from Home Depot in 2011. Almost 6 years to the date of purchase the unit quit working. After calling LG they stated that the compressor was covered but not labor. Lg suggested two certified appliance repair resources in our area. First referral never returned our call. Second sent a service person out on a week. Technician stated that our unit was the cleanest unit he had ever seen but unfortunately the compressor was bad. Our out of pocket expense will be $600.01 for a refrigerator that is only 6 years old! Our previous refrigerator was 28 years old and cost 1/3 of the cost of this LG. Called LG to file a complaint with no satisfaction. In fact the LG Representative said LG could not help with any labor cost and that we should remember that the unit USA man made product and was not perfect. Really!?? I will never purchase or recommend an LG Product to anyone!

Actualizado el 07,29,2020: Respuesta de LG con un clásico, no hay la forma en que tratan a un cliente. Lo mismo para todos porque he leído otras críticas (demasiado tarde para mí, ya he comprado el horno). Las críticas eran variadas, pero no lo suficientemente buenas. Reseña original: Lo compré en marzo de 2018 y no funciona. No hay calor. Llamo al servicio de atención al cliente diciendo que creo que es el magnetrón. Tiene 10 años de garantía. Me dicen que tengo que llamar a un técnico de LG. No compré la garantía extendida porque era muy cara. Así que tengo que pagar la mano de obra. Así que no vale la pena. No volveré a comprar un microondas LG.

Hace 4 semanas compré el frigorífico LG modelo LMXS28626S,04. Dejó de hacer hielo, así que llamé al departamento de garantía de LG porque sólo tiene cuatro semanas, tuve que esperar más de 40 minutos para hablar con una persona que no podía programar una llamada de servicio porque no tenían a nadie disponible y tardaría más de una semana para que alguien me llamara, nadie me ha devuelto la llamada, me dijeron que no tenían a nadie disponible en mi área, por lo que tendrían que enviar a un técnico que no fuera de LG para tratar de arreglarlo, pero no pueden decirme cuándo podrán venir. El servicio de atención al cliente fue grosero.

We purchased an electric range, model LRE3012ST, on October 27, 2012, a top of the line model electric range. On the second day, we noticed that one burner when turned off did not show the HS indicating the surface was still hot. This is a safety feature to tell the consumer not to go near the burner since its still dangerously hot. We had two service calls over the next four weeks, and the technician would replace circuit boards. In both repairs the problem became worse, meaning other problems occurred besides still having the original issue.After the technician left the second time telling us he would call back when he had new parts, I decided to call Home Depot; and to make a long story short, LG called two days later and said they would deliver a new range. We received the new range on Dec. 22, 2012. And today, January 8, 2013, after having used the oven, we are unable to turn the oven off. The only way to turn it off is to pull the range from the wall and unplug it. My next call very shortly will be to Home Depot and demand they take this range; and I want it replaced with another range, but not an LG. I dont know where this range is made, but I will guess its China or the parts are made in China. And once again, China screws the American consumer.

Well, we are now scheduled for the 13th time for a certified LG tech to come look at my washer that doesnt work. This is the replacement machine for the first one that didnt work. After several calls to LGs 800 #, I was transferred to Robert in the executive call center (ha ha). At least he spoke English. He acted like he was concerned about the problem I was having and was going to help get it resolved. He talked to their techs, called the local service company, claimed to have had parts sent out and a service appointment scheduled. I was to receive a call when the parts arrived (2-3 days) to schedule a time that would be convenient for me (ha ha). Well, its been 4 days and no call, so I called the local service company and they had received nothing from LG. They had a call but nothing had been scheduled, no parts sent, and no authorization for service. Surprise, surprise, surprise!I called LG again, asked for Robert, and instead I got some silly girl that did not have a clue. I insisted that I wanted to speak to Robert and was finally transferred to him. I am not sure if it was the person I spoke with before but this time it was a new story. No parts were being ordered. They would have the tech come look at the machine and go from there. So it will be another week with a broken washing machine. It took 6 hours to do 2 loads of laundry. The machine continues to think it had an unbalanced load and fill to the top with water. Never really washes clothes, just fills, jiggles and few minutes, drains and starts over. Definitely energy efficient!

Worst customer service call. I have been listening to the recording for dont know how long. Meanwhile I read all reviews which have experienced worst than me. I hope my call gets answered and my issues gets resolved. I need to start praying and wish me good luck. Customer service at LG sucks. My recent purchased refrigerator does not want to give cold water, my tap water is colder than the first cup in the morning from my fridge. It is not even 3 months old.

Hemos comprado un lavavajillas LG hace unos 3 años y no tenemos más que problemas con él. Durante el primer año hubo que cambiar la placa base porque había dejado de funcionar tras escuchar un zumbido procedente del motor. Desde entonces no podemos utilizar el ciclo normal ya que aparece un error E1. Además, en ese ciclo sigue bombeando el agua aunque esté vacía. Así que estamos utilizando el ciclo de lavado de energía ya que lo usamos todos los días a veces dos veces al día. El problema que tenemos ahora es que tenemos que llenarla durante el ciclo porque no se llena con suficiente agua. Lo sabrás cuando suene como si estuviera triturando los residuos en su interior. Después de llenarlo funciona tranquilamente. Si no lo llenamos los platos salen sucios. Lo extraño es que no muestra el error E1 en absoluto. Sigue funcionando hasta el final. Compramos este lavavajillas en oferta y pensamos que estábamos haciendo un buen negocio. Ahora sabemos por qué sólo pagamos 400 dólares por él. No compraremos otro lavavajillas LG en el futuro después de nuestra experiencia con él y de leer las otras quejas de otras personas.

I dont understand why LG would think we are so stupid that we would leave the refrigerator door opened! It beeps and keeps beeping when I am trying to clean it or look for something. This doesnt make any sense to me, and I find it very annoying that LG would think consumers are this stupid.

Bought this French door LG refrigerator in May 2015 model number- LFXS307668. Paid 3200.00 for it. Leaking water on the floor, not cooling, all food ruined. Been through much of what the others have noted. Run around from LG. Told by a certified LG repairman he has received at least 30 calls this week with the same issue- freon leak, compressor, evaporator, etc. Huge cost to repair. Quoted 700.00 for labor only, no warranty after 90 days from repair and it can easily take a month to get parts as they are backlogged. What a money pit! Wish I would have read these reviews before purchasing. NEVER buying an LG product again. There should be a class action law suit against this company. Read somewhere that some Kenmores are made by LG.

We had our kitchen remodeled 5 years ago and none of the appliances (several different brands) have been stellar. However, I will never purchase another LG product again because of our LG refrigerator.Within months, the ice maker hose failed causing a leak every time we accessed the in-door water dispenser. When our wood floor started to bubble up, we then realized something was leaking. The hose was replaced but within a few months, another leak started. This has been a constant problem for the entire 5 years we have had it. We just discovered a new leak but this time it is coming from underneath and on the opposite side of the refrigerator so we are not certain if this has anything to do with the ice maker.LG and Home Depot, where we purchased it as well as an extended warranty plan, have been a huge disappointment and we will never purchase an appliance from either again. The extended warranty only covered major parts after the first 18-24 months, so it was of no help after this time frame. Also, the process of getting someone out here to repair it, was inferior. I had to call the main headquarters of Home Depot. They in turn would have to set up a repair order with one of their contracted LG repair companies.Home Depot would then contact me back and give me the number to call. I would then have to arrange a time for the repairman to come to the house which always took a week or more. Once they came, no matter how clear I was about the problem and where the leak was in the hose, etc., they would always have to order the part which would take several weeks. They would then call me once the part came in to set up a time to return to repair the refrigerator.Consequently we would be without our ice maker working for up to 8 weeks. I share this because even the LG repairmen are inferior or they are overworked. I would love an attorney to contact me since our hardwood floors have been ruined over the years due to the repeated leaking.

Nuestra cocina LG emitía niveles peligrosos de monóxido de carbono. Después de dos semanas y de pagar primero una tarifa plana de 200 dólares, un técnico aprobado por LG finalmente vino y reemplazó algunas piezas y lo arregló. Dijo que probablemente era un defecto del fabricante, pero que no podía decirlo al 100%, lo que significa que LG se queda con sus honorarios. Mientras tanto, he escrito dos cartas a LG (en las que se dice que responderán en 24 horas) y no he obtenido respuesta, he hablado con dos gerentes de servicio al cliente que no muestran ninguna preocupación por el hecho de que su electrodoméstico haya puesto a mi familia en peligro, y he pasado demasiado tiempo en espera en el teléfono y en el chat en línea con muy poco que mostrar. Su falta de servicio de atención al cliente es terrible.

Hasta ahora no he experimentado el problema del moho en la puerta, y he observado cuidadosamente. Mi Maytag de hace 7 años era muy dura con varios tejidos; la LG limpia la ropa mucho mejor con menos agua y menos Tide. Creo que la Maytag, con toda su publicidad, debería haber durado más. Tal vez sea un ingenuo.

We bought a set about a year ago the LG washer inverter direct drive/true balance anti-vibration system with steam technology and the LG sensor dry with steam technology. I thought it might be too technical but its easy to use and my water bill is 7 to 10 dollars a month cheaper and we use a 1/4 of the detergent that we did before. And the options are many and it plays a musical tune when its done not a buzz that scares you and it large enough to do anything. I got the extended warranty because of the electronic board. Only one problem was the washer is so deep my wife has to use grabbers to get the laundry out of the washer. I think this was money well spent on and I like that the door on the dryer can pull down or from the side, the washer has a glass top thats called diamond glass and a soap and softener dispenser. I did wish they had it in something more than white and Im still learning thing about it like I can connect it to my phone to let me know when its done but I really have to say thats pretty lazy. I hope this helps someone if theyre looking.

En un principio, el horno doble y la cocina de 5 fuegos de LG eran increíbles. Hizo justo lo que queríamos que hiciera durante las vacaciones. El quemador de la súper caldera es genial. El horno doble hizo todo lo que necesitábamos para las cenas de las fiestas. El único problema es que los quemadores se encienden (a gas) con la menor presión en las perillas. Otras revisiones han expresado el mismo peligro y LG no tiene una solución según otras revisiones. Fui a mi ferretería local y compré resortes que corté a la medida y los coloqué detrás de las perillas para proporcionar la necesidad de más presión para activar el encendido. Es una cuestión de tiempo antes de que la ropa u otros artículos se incendien. Especialmente con el quemador Super Boiler.

I purchased an LG refrigerator, double oven, dishwasher, cooktop, and built-in microwave from Home Depot in September 2010 (Along with all new cabinets, total spending was $30K; LG appliance spending was $5k.) After six months, the icemaker stopped producing ice; we called LG, and they replaced the icemaker promptly and at no additional cost. Six months later, the ice cube production started to slow; another six months passed, and ice production stopped. We called LG who directed us to an authorized service provider. The service provider came to the house, checked a few items, lowered the temperature, and turned off the energy saver button. I was charged $127.00. A month later, the service provider came back because the problem wasnt resolved and installed a new icemaker and circuit board. Problem is still not resolved. I called LG to make them aware of the continued failures of the service provider, and they set up a service call for me with their guy. Turns out, he wasnt their guy, and he wanted another $60.00. The problem had not been resolved, and I refused to pay. So, I called LG again while their guy was here (5th call in 2 months). I was once again told by LG it wasnt their problem, that I needed to pay the new service provider, and if I had any continued problems, contact either service provider (neither of which seems to be able to resolve the problem) and deal with them. Ive never been treated so callously and have sworn off LG forever. Please dont buy LG

I own a 4 year old LG refrigerator. The freezer section developed a crack in the inside plastic shell. LG warranty expires after 1 year on everything but the motor and compressor unit. Customer service explained that the inside plastic shell is not a replaceable part and it can only be repaired. Ive never seen anything like this on a refrigerator. I own a multifamily home. I have (2) other brand refrigerators that have never been serviced and are both about 15 years old. Stay away from LG!

Compramos el frigorífico LPXS30866D como parte de un juego completo en Costco cuando estábamos remodelando una casa. El frigorífico sólo tenía 4 años cuando nos despertamos una mañana y todo estaba descongelado. Nos dijeron que el compresor se había estropeado y que pidiéramos una reparación a través del servicio técnico de LG. Lo hicimos y nos dijeron que se pondrían en contacto con nosotros en 3 o 5 días. Pasaron unos días y no habíamos oído nada, así que volví a llamar y me dijeron que debería oír algo en unos días. Una vez más, al no recibir ninguna llamada, llamé de nuevo y me dijeron que mi primera solicitud había sido cancelada. Así que tuve que empezar todo el proceso de nuevo, esperando de 3 a 5 días para que alguien me diera una cita, pero cuando llegó el día de la cita, la persona de contacto de LG se presentó, pero el técnico no. El enlace de LG se disculpó y nos dijo que se pondría en contacto con nosotros en otra fecha. 10 días más tarde nos citaron de nuevo para la reparación y esta vez ambos se presentaron PERO, entonces el reparador se dio cuenta de cuál era la reparación y se negó a hacerla y se fue. El enlace de LG en realidad no trabaja para LG y había sido muy amable. Dijo que su jefe nos llamaría, pero más tarde, cuando no tuvimos noticias suyas, le enviamos un mensaje de texto. Nos dijo que se disculpaba totalmente y que entendía nuestra frustración. Nos dijo que su mejor sugerencia era que nos pusiéramos en contacto con LG. Así que volvemos al principio. Han pasado 4 semanas sin un frigorífico y estamos más que frustrados. Hay un grave problema con los servicios de reparación de LG.

Our 6yo washing machines hinges on the lid have rusted and now drop rust flakes into the clothes ruining them. Called LG customer service and they claim things just rust sometimes and that I should have purchased their extended warranty.

Three weeks ago my son contacted LG customer service. Our refrigerator has been running with a loud fan sound. Recommendations... to set temperature at original setting settings and dont open the doors. Three weeks from then... same situation. Today I called LG customer service talked with Chris. He asked for the fridge/freezer temperatures. Fridge panel at 34, freezer at -6. Yet, I explained to Chris that I bought refrigerator/freezer thermometers... the fridge reads 60 degrees, the freezer is reading at 30 degrees. Chris asked my son if the settings on the refrigerator was personal or preference. My son said I guess preference. Conclusion - Chris now had us reset the temps to fridge, 37 and the freezer at 0. He said since we preference the other temps, tried to explain that we did not set this temps, he said, Well your son said it was a preference. No one at LG was helpful. Very belittling, Dok. the first person spoke with, continued asking Is the fan sound humming, snapping, tapping? When I tried to explain that no one set these temps, Chris used the bias term personal or preference. Not one person was willing to work together to solve the problem. They were looking for blame. Point remains, whatever the panel temps says the refrigerator is still at 60 degrees, and freezer is at 30+.

Cuando recibí mi gama por primera vez me estaba dando problemas. Me puse en contacto con LG. Enviaron a dos ingenieros y a un especialista en reparaciones. Era un cable suelto. Ahora, tengo problemas con el interruptor del horno. No pueden venir a arreglarlo. Estoy muy decepcionado.

Después de 5 años de uso normal, el horno de mi cocina eléctrica LG LRE30955ST dejó de funcionar (se cortaba durante el uso). Pagué 260 $ al técnico de LG en marzo de 2013 para que lo arreglara. Después de 1 mes, empezó a funcionar mal, pero el mal funcionamiento era esporádico. Dos meses después de la reparación, el horno empezó a funcionar a máxima temperatura durante el uso y a quemar lo que hubiera en el horno. Llamé a LG y enviaron al mismo técnico. Cambió todas las tarjetas de control y relés. Probó el horno y dijo que ahora funcionaba. Intenté utilizar el horno un par de días después y no se encendía. Lo reinicié. Esto ocurrió varias veces, así que no confié en utilizar el horno. Luego, el 4 de julio, cociné costillas en la parrilla y puse el horno en caliente para mantener las costillas calientes. El horno se descontroló, pero descubrí el horno humeante antes de que se arruinaran las costillas. Llamé a LG y discutieron conmigo durante una hora antes de acceder a enviar a un técnico para que revisara el problema. Querían solucionar el problema por teléfono... Ya sabes, lo normal... si está enchufado, si las rejillas del horno están bien colocadas, si lo has encendido bien, etc. El tipo de cosas que te hacen enfadar. LG ha retirado este modelo del mercado, pero dicen que mi problema no está relacionado con la retirada. Tendrán que cobrarme de nuevo por solucionar el problema. En fin, resumiendo... no compres electrodomésticos LG. Están mal diseñados y no tienen un buen servicio técnico. La tecnología está saliendo de nuevo, pero dudo que se solucione correctamente. Creo que voy a tirar mi gama de 5 años de edad, $ 1,500 a la basura y comprar una marca diferente.

I purchased my LG washing machine 1 1/2 years ago. It is a model WT1101CW. It is constantly saying its unbalanced and has rattled my bathroom floor apart. The tiles are now badly cracked. Not only that, but in the last several months it has developed an issue where it cant run for more than a minute or two at a time without giving me the UE (unbalanced) error code. I called the LG recall line after seeing that some similar LG machines have been recalled for the same issues, but was told that based on my machines serial number, my machine isnt one of those recalled. I was then transferred to customer service who again told me to make sure that the machine is level. The machine is perfectly level. I have cleaned the tub often, and also tried unplugging it and pressing start and pause as LGs customer service department has also suggested.I was also told by their customer service department that I could try adding a cycle option such as add fabric softener to increase the amount of water in the tub. Since it only has water in it during the tub clean cycle when it also gives an unbalance signal every few minutes, this isnt going to help. It also defeats the purpose of the machine being energy efficient. Today I have spent 9 1/2 hours so far doing a tub clean with just vinegar as they suggested. Every minute or two it gives me the unbalance error code and I have had to restart it. It still has water in it and hasnt finished. It is now 8:30 pm and I started it at 9 am this morning.I just called LGs customer service department for the 6th time in the last few days and was told that since my 1 1/2 year old machine is out of warranty, it will cost a minimum of $299 for a service call! When I objected to the exorbitant price, the representative offered to let me pay with three easy payments. I can buy a new machine for not much more than that. I am 60 years old and have to say that this is the WORST washing machine I have ever owned, and the WORST customer service I have ever received. Also, I believe this model machine needs to be recalled as well. There is definitely an issue with it, and I see from the other complaints on here that I am not the only one having problems with this model. WORST PRODUCT AND WORST CUSTOMER SERVICE EVER!!!

Special ordered a large LG refrigerator on the recommendation from the salesman from Home Depot. The outside of the refrigerator dents with just the push of your finger. So needless to say looks awful. I bought the extra warranty. I called LG, said warranty is up. As soon as the warranty ran out. We have a frost built up in the freezer. Every 3 months we manually have to take everything out and defrost the freezer. An ice built up under the drawer, snow on everything, cant even close the freezer until this is done. Its only 6 years old. A refrigerator should last longer than this. Flapper between the french doors quit working, so you manually have to close this before you can close the doors. I would never buy this refrigerator again or would recommend to anyone. We paid a lot of $ for this thing.

Compressor failure on a 18 month old $3800 LG refrigerator. We purchased what we thought was a top of the line highly rated refrigerator. After less than 18 months the compressor failed. LG gave me an authorization and local authorized service centers, each one telling me that the compressor (10 year warranty) must come from LG and there is a 4 month backorder and they wouldnt want to do it, because LG doesnt pay them for their time. I found the LG indicated upgrade compressor online and a service tech, $900+ out of pocket for parts and labor. LG offered $650 for parts, labor and food loss and then called me and rudely reneged. This is not an isolated incident, from my investigation, there are thousands of LG customers with the same problems. There is talk of a class action lawsuit.

We bought an LG Front loading washer and dryer from Sears about 1 1/2 years ago. We immediately encountered sporadic occurrences of what looks like oil streaks from the washer. We called Sears and they sent someone out, who replaced the tub and some other items, and also told us to use a different kind of detergent. A few months and a few ruined items of clothing later, we called Sears again and they sent someone out who replaced a bunch of stuff again. They then sold us an extended warranty on the washer. We thought Sears sold it to us, but it turns out we bought it from LG. So the problem has continued and weve called LG, who is telling us that our complaint doesnt fall under the terms of the warranty, that we are complaining about cosmetic outcomes of the laundry. Crazy us, expecting a brand new washer to clean our clothes and not leave grease streaks. They have been horrible to work with. They are offering to refund the warranty which, of course, allows them to walk away from us completely. I guess well need to try and get Sears back involved, as technically we brought this to their attention under the original warranty, and it never was resolved. If you are considering buying LG, I hope you have better luck than weve had. I will never buy another product that says LG on it.

Compré un horno eléctrico LG hace unos 2 meses. A las dos semanas de comprarlo, los quemadores delantero y trasero dejaron de funcionar. Llamé a Home Depot, que me dio un número de contacto para la reparación. Le expliqué lo sucedido y el primer reparador vino con la cubierta de acero inoxidable. Después de esperar todo el día, le dije que la tapa no era el problema. También estuvo de acuerdo en que necesitaba la placa base. Así que me dio cita para volver. Volvió y sustituyó la placa al cabo de una semana. Unas 2 semanas después, los mismos dos quemadores dejaron de funcionar, así que volvimos a llamar. Una vez más, el técnico vino a casa, trajo otra placa y la sustituyó. Esta vez funcionó durante 3 días y los mismos quemadores no funcionan de nuevo. He llamado a LG y me he quejado cada vez. Me dicen lo mismo, que el técnico tiene que determinar que no se puede arreglar. Me parece absurdo que se compre un producto nuevo y se espere que se siga arreglando. He comprado muchos productos LG y quería que todos fueran de la misma marca, pero pueden estar seguros de que no volveré a comprar un producto LG porque no respaldan sus productos. Me pondré en contacto con Better Business y si tengo que recurrir a un abogado, lo haré. Esto no es aceptable y no debería ser tolerado por nadie. Si un producto está defectuoso, deberían comprar uno nuevo inmediatamente sin preguntar.

Ice develops under the freezer part of this refrigerator (LFX28968ST) which is 4 years old. I have to chip the ice out. My sister also has a LG french door refrigerator that is 2 years older. She also has this problem. When calling LG to see if I could have my tech fix it I was told the only solution was to have a certified LG repair person come to my home. Customer service at LG had no idea what I was talking about. In a search online I found how to fix the issue and also read this is a common issue with LG french door refrigerators. $1,200 estimate from an authorized LG repair person made me rethink buying another LG product. I will fix it myself and do more research on companies that stand behind their products.

Compré una estufa LG en Home Depot en noviembre de 2009. Podría escribir un libro para describir la entrega y escribir un capítulo entero dedicado a la decisión equilibrada de la persona que me vendió la puerta defectuosa de la nevera. Tres años, y ningún problema con la estufa, a continuación, hace unos 7 meses empecé a tener problemas con el panel de control ... F1 apareció, pero debido a que el edificio ha estado experimentando cambios, no me molesté en decir nada. Un electricista confirmó que no tenía nada que ver con el mal funcionamiento. Hace unos 2 meses, como la modernización del edificio había llegado a su fin, hablé con LG y durante 2 meses me han mentido y engañado los ejecutivos de esta empresa, muy ética por cierto. Me quieren dar un prorrateo de $700.00 para que compre otra estufa. Hoy, me entero, que la razón por la que no quieren venir a arreglar mi estufa, la razón es que este modelo LSB5682SW,01 fue fabricado en Canadá y este modelo ya está descontinuado. En otras palabras... (TOO BAD, TOO BAD... Apocalipsis capitulo 18) para mi. Eso fue mientras hablaba con un representante. Me aseguró que la unidad era irreparable. Entonces le pregunté qué significa F1. Me dijo que significaba UN PROBLEMA CON EL HORNO. Otro ejecutivo le dijo a mi hermana que ahora hay un problema de SEGURIDAD con la estufa. Lo que quiero decir es que se han conjurado para sí mismos un código de silencio y han mutado la verdad. Es difícil cuando hay tanto silencio durante tanto tiempo - esto lo hace más insoportable. Ahora quieren que compre otra estufa LG. Lo que deberían hacer es devolverme el dinero o arreglar el panel de control - ninguna de las dos cosas quieren supervisar. ¿Por qué no hay más vídeos subidos a YouTube sobre esta práctica MALDICIONADA? NO PUEDO CREER QUE ESTO SE HAYA FABRICADO EN CANADA.

We have only had this LG French door refrigerator since February and we have run into the same problem with the fan freezing twice this year. To make matters worse, we went through both LG and HHgregg - it was a hassle from hell. Going between two services for repair is long and painful. The tech guy came and had it working for 4 hours. We have tried everything. We are not happy with this product, but it seems like they want us to wait until theres a third problem that occurs. Right now it has, so now we wait. Bottom line: They need to give us a new fridge!

We have a client that has an LG wf-t1050tp. The outer drum got damaged and needs replacement; unfortunately, LG does not carry this part. Can someone please advise me if there is a substitute that we can use? The washing machine is in a very good condition and the client wants it repaired.

Hasta que sustituí el termostato, el horno era incapaz de mantener la temperatura dentro de los 100 grados. Ahora funciona bien. La boquilla de gas central que se utiliza para asar nunca ha funcionado y es realmente un dolor de cabeza intentar quitar la parte superior para acceder a ella.

Well, it seems that every time I turn around now something goes wrong with my machine (LG washer). At first, I thought it was the best investment ever. After the warranty expired, it seemed that the rubber that goes in front of the machine that seals the door closed has a slit on it. New part would be around $100.00 plus labor. It seems that we need to have someone out here all the time. We just had it repaired because the computer needed to be reset. We have had it serviced 4 times. Really, why are they so expensive if they are going to need all these repairs after 4 or 5 years of purchase?

Purchased a front load washer model WM2455HG and dryer set with stacking bracket 6 years ago. Washer makes a terrible grinding noise and stops spinning, rocks, and starts grinding etc, etc. Have tried to get a repair person to look at it. When I tell them its a LG they laugh and suggests I just purchase a new washer. I have the dryer that stacks on the washer, now Im being told that theres no LG washer that is compatible with dryer stacking bracket, that Ill have to buy a new washer and dryer. Called LG, they dont have a clue. Was told to buy washer, if it dont work, to return it.

LG sólo permite a los técnicos formados por LG reparar los electrodomésticos LG y cuando no hay ningún técnico formado por LG en su zona, no tiene suerte aunque el artículo esté todavía en garantía. LG tiene el peor servicio de atención al cliente que he experimentado... Simplemente no les importa. En nuestro caso, es una simple pieza de 30 dólares para una gama que podría instalar yo mismo, pero después de interminables llamadas telefónicas no conseguimos ninguna ayuda de LG. En 2018, estamos buscando una nueva combinación de lavadora, secadora y un nuevo televisor y usted puede apostar que no va a ser LG.

Bought our house in May of 2014 and it came with the brand new LG front loading washer. I wish it didnt because it has been an ongoing problem since we started using it. Besides having to clean it all the time, it leaks constantly. First, the error message would go on and the water wasnt draining, so it would leak everywhere, plus we would have to empty the water. We had that repaired. Now, its leaking from a different area, which is a different issue Im being told. This is the 3rd repair done on this machine!! I will never buy a washer like this again especially from LG. I thought they were a reliable company, but they definitely are not!

El compresor del frigorífico LG de 2 años y 11 meses falló hace una semana. Todavía estoy esperando a que LG encuentre un centro de reparación acreditado por LG. No tengo muchas esperanzas después de leer sobre la demanda colectiva existente. Muy decepcionado. Si tiene un frigorífico LG que ha durado más de tres años sin fallar, considérese extremadamente afortunado. LG, por favor, no responda a esto con la frase enlatada Gracias por notificar a LG la experiencia que ha tenido hasta ahora. Esto no es indicativo de cómo queremos que se sientan nuestros valiosos clientes. Estaremos encantados de investigar esto y responder a cualquier pregunta que tengas. Por favor, envíe un mensaje privado para que podamos ayudarle. Gracias, LG. Es condescendiente y poco sincero. Lo único que lamento es haber tenido que dar una estrella. ¡¡Si hubiera podido dar 1,10 de una estrella, lo habría hecho!!

I purchased an LG double stacked washer/dryer at Home Depot on January 2010. The motor on the washer needs to be replaced at a cost of $500.00 for labor and parts. Why should I have to pay for a new motor on a 2-year-old washing machine. Someone please help.

Don�€�t buy LG appliances. The front of my LG range. The paint is chipping off the stainless steel. LG says this is not a manufacturer defect. After owing this for 6 months this is definitely a manufacturer issue. Don�€�t waste your money on LG or their very poor service. They expect me to pay $230 to replace the top.

We purchased a side-by-side model. When they delivered the refrigerator, it would not square up; it looked crooked.They said it worked fine and could not take it back. When we noticed it was bulging from the sides and was wider in the middle, that sort of looked like a problem. The drawers would not stay in the grooves. When we called, they said they would get back with us, which they never did. The refrigerator was bought in 2008. Then the water valve for the ice maker went bad. I called to buy a replacement part, but they no longer make that part. So Im out of luck with a $2100 refrigerator that has no ice maker. I cant even sell it for a second refrigerator for the garage sale as a result.I would tell everyone to beware of this company as they are not reliable. I will never purchase another LG product. I hear Electrolux has the best warranty and service department.

I purchased an LG refrigerator about 3 years ago. It stopped cooling a couple of months ago. I called for service and was told I had to use a specific company to service the refrigerator because it is under warranty. It takes 2 weeks to get a technician to come out just to look at it. Parts must then be ordered & it then takes another 2 weeks to get the tech back out to fix the refrigerator. I was told the 1st time it was the compressor. That part was replaced. It stopped cooling again within 1 month. Same tech comes out again, 2 weeks after my service call.Tech orders a part for everything that cools the refrigerator. Parts come in within days of ordering but my entire family has to wait another 2 weeks for tech to come out. This is a new guy. He does not use all the parts which were ordered and replaces something totally different than what the previous tech says is wrong. It has been 24 hours and the refrigerator is still not cooling. When I call, I am told it will take 2 weeks to get a tech back out. In the meantime, I am not able to purchase groceries as I have no place to put them. We are living out of 2 ice chests and spending a fortune having to buy ice daily. This has gone on for 3 months. LG needs to be sued.

I purchased an LG French door refrigerator a few years ago. Within a few months, all the plastic inside began to crack. It isnt from abuse. Its not from cleaning with harsh chemicals. Every piece of plastic in the top refrigerator is broken - those on the doors and those holding the glass shelves. The freezer drawers are held on the track with duct tape as the freezer inside is all cracked too. The egg holder is completely cracked also. Looks like dry rot. The parts that allow the drawers to pull in and out also fell apart and/or cracked. I am waiting for the plastic holding the bottom glass shelve which goes along the entire width of the fridge to finish cracking so far this one has a hairline crack.I wrote back and forth to LG who did nothing but tell me they would elevate my complaint higher - but I think they meant lower - as into the trash. It has been 4 months since I gave them my serial number to move the complaint along as they said right away. My entire refrigerator is held together with duct tape. Lucky me that duct tape comes in white now. This is a crime that this company gets away with this. There should be a class action lawsuit. I work hard for my money and this is just unacceptable.

Microondas LMV168SW, SB o ST esta mañana se ha ido. Apenas se utiliza. Compramos Smart TV, gama superior, secadora, línea superior del refrigerador, (super malo), lavadora blanqueador no funcionó con el blanco, pero dañar los colores claros, 3 X nueva lavadora. Ahora el Micro. No ayuda. BESTBUY.

Mine is only 2 years old and is broken again. I call LG customer service and they give me the runaround. They kept telling me that they didnt have appointments yet but keep calling back. Finally, they just tell me to call a local repairman and give me the name and #. So I call and this is what the guy tells me. Were swamped, We are getting 5 calls a day on that refrigerator. We are getting the part straight from LG and they are failing in 3 weeks. He said that its a piece of **. And not to invest any more money in it and go out and get a new refrigerator.

I complained to LG customer service about overcooling issue. My tomato will turn into stone, leafy vegetables get spoiled with ice crystals forming on them. So far, I must have thrown vegetables worth $600 plus. My refrigerator was under warranty. Technician would check and confirm everything is working fine, no root cause analysis. After 2 visits, I demanded to have new technician, who said air flow tower needs replacement. After replacement, unit worked for few weeks and again same problem started happening. I called LG, again technicians visited but could not fix the problem. I am still having issues with brand new refrigerator where I cannot store vegetables. Fortunately, I have 10+ year old another refrigerator that I use for storing vegetables. Now, when I call LG, they are saying, unit is out of warranty so you need to pay. My issue was reported when it was under warranty, it was never fixed, but they will not accept. I am very frustrated. It seems it has some manufacturing defect or they do not have qualified technicians to do root cause analysis of the problem.

We have a two year old LG fridge, model number LFX33975ST that stopped cooling completely three weeks ago. We contacted LG customer service and they gave us three companies that were LG certified repair centers. We made an appointment (had a horrible time with them) and after three weeks they told us the fridge needed to be replaced and they would work with LG warranties to get that done. LG warranties will not work with them and have forced us to use another service tech. We have the live chats from LG customer service proving set appointment times. Of which nobody showed. We have proof from the service company LG told us to use that our two year old fridge should be replaced and LG wont work with the service company they told us to use. LG says they will not replace our fridge, only the parts even though their service tech said the fridge should be replaced and that the seal system should not go bad in a 2-year old refrigerator. They also said that if LG says they will fix it to let them know this is the type of warranty problem that will go bad every year and we will have to replace the seal system every year. LG still refuses to replace - the manager at LG customer service told us they will never replace only repair. HORRIBLE!

In less than two years it failed after a power outage. We replaced the tiny fuse, deliberately hidden to make repair very difficult, and installed surge protection. A year later, it no longer cools properly, either in fridge or freezer sections, underscored by its inability to make ice. It is very sad since the design itself is good... but the electrical and technical components are not worth it. Buying a new fridge this week, it will NOT be an LG. We used to have an LG microwave oven as well, it was truly odd. The child protective device prohibited basic usage by adults. We also replaced it with another brand.

My LG refrigerator was purchased in May 2009 and I had about 10 service calls. First, it wasnt cold enough to produce ice. Then it gets too cold now and my food turns frozen. Its out of warranty with LG, but still has extended warranty with Best Buy.Best Buy has been here already 4 times and put 2 parts in. Now theyre playing with the refrigerator temp on the door, trying to adjust the temperature and testing my milk with this temp gauge. Since they lower the temperature, my ice maker is not working right. I had enough with this refrigerator, and I wasnt even supposed to get an LG. I picked out a Maytag and Best Buy was unable to give me that, and after waiting a month they offered the LG instead.

I bought an LG dishwasher, microwave, refrigerator, clothes washer and dryer for my new home eight years ago. As of today I had to replace the refrigerator, the microwave and I am now on my third dishwasher and now my washing machine died. Service is horrible!!! Response to issues horrible, product reliability is non-existent. I wish there was a way to bring LG to the table to respond to bad product issue. I recommend no one buy their products!

Cant believe this company can keep running this way. Service department unhelpful!! Washer barely 5 mo. old. Called a week ago for appointment was told scheduling would have to call back it would take 3-5 business days. NO call. Called Saturday was told A&E could come & repair on 26th. Said No way. They are awful and have to keep coming back somehow. Out of that conversation they made the appointment with A&E. Really. So called today to get more runaround. Waited on hold for 20 min. to talk to a supervisor who was EXTREMLY RUDE!!! Only to be told we made that appointment with A&E even when I told him we never did. He ignored me so much for customer being right. Then he put me on hold for 20 more min. to cancel that appointment and put me on a list for a scheduler to call me back for an appointment another 3-5 business days. But now they are not giving me runaround according to the supervisor!!! But lo behold today they called me with an appointment for Saturday AM. I am overjoyed. We will see what Saturday brings but LG customer service is the worst I have EVER experienced!!!

My front loading washer leaks from the front. Since it is still under the 1 year warranty they sent a technician out, who told me that I have to clean the door of the washer after each use (which I do). Then, they charged me $110 for the visit because it was not a mechanical problem. They never told me that I would be charged for the visit until after the visit.

Tuvimos problemas con nuestro primer LG y finalmente nos devolvieron el dinero. Fuimos a Tate Appliance Center en Tampa, FL, donde explicamos lo sucedido y nos dijeron que probablemente era una unidad defectuosa. Como nos gustaba la cocina, compramos otra y volvimos a contratar el seguro de 5 años por valor de 2.500 dólares. Nos informaron de que Tate reemplazaría cualquier cosa que estuviera mal, incluida la sustitución total. Durante el primer año, el cristal superior de la cocina empezó a agrietarse. Llamamos a LG porque el quemador delantero se apagaba automáticamente, pitaba o se quedaba encendido. El técnico dijo que LG no lo reemplazaría a menos que fuera de las unidades eléctricas. Entonces se agrietó en toda la parte superior, que el técnico dijo que tenía que ser reemplazado. LG retiró 161.000 unidades, pero la nuestra se corrigió. Ahora tenemos grietas en el panel de control trasero. Tate dijo que teníamos que llamar a su compañía de seguros, pero primero les ofrecimos que nos devolvieran el dinero y compraríamos un paquete GE de 4 piezas de acero inoxidable, pero se negaron. ¡La compañía de seguros dijo que el agrietamiento no está cubierto ya que es cosmético! Tememos lo que pueda pasar después, pero nunca volveremos a comprar LG ni a Tate Appliance Center. Consumidores ¡CUIDADO!

We purchased the top loading LG washer a year ago and it worked well for about 6 months. Then it started showing UE code and stopping due to a supposed unbalanced load. Shifting the clothes around and restarting it several times is about the only way we have now to complete a cycle. It takes incredibly long now to run a load. This now occurs no matter what the load size is. This appears to be a design flaw in this machine with bad load sensor, I think. All we can say is, DO NOT BUY An LG! No one seems to know how to fix this, UGH!

I just purchased LG Washing Machine (412 SS /12 KG). This washer has so many deficiency and crazy programs as it was designed by a kid. Its drum is NOT adjusted and leveled with rounded rubber in front of it. You will never see drum is hanging down. When started it doesnt release water, but it releases water in burst so many time and it waste so much time. Drum keeps turning without water or just barely wet for about 5-6 minutes, depend on its useless programs. Half of its programs are dedicated to Steam-Wash. So if you dont use Steam, half of its programs are completely useless, while they could have add just one steam-key as an option to all programs.WORST OF ALL: it doesnt release enough water to clean the clothes. In fact there is no standing water in washer. They are just barely wet and there is NO option to add water in any program. So as a result I have to wash my clothes twice every time. Completely waste of time. Inside washer is so dark, and you cant see inside to know whats going on. Each program is unnecessarily too long. It just sits idle and does nothing or it spins in one second burst-like and stops or it turns in weird manner not seen in other washers. It sometimes turns too fast, and clothes are just attached to inside drums wall and they dont go through churning motion. It doesnt spin after each rinse to extract detergent. As a result if you dont wash them twice, clothes will come out with powdery stuff on them after dried up.There are no options to had rinse or fast spin to any program. Inside drum surface is NOT smooth, and has rough edges to touch on each and every holes as if they are done from outside to inside rather than inside out to make smooth inside surface. These many rough surfaces will absolutely wear and damage clothes. In addition there is another double horizontal line with rough edges across inside drum, and no one knows what it is for.This is very NOISY Washing machine. So-called OPTIONS on these washer are just that. If you want to change temperature, for example, then other options also change on its own without giving you choices or options are limited when programs are changed. Brief summary of this awful washer is: it doesnt put out enough water to clean the clothes - just make them wet, each program is too long, no option to add rinse or spin. I could add several other deficiencies, but enough said. PLEASE DO NOT BUY THIS WASHER.

My LG gas dryer started making a thumping sound and now the drum is cracked, no longer drying my clothes and and is tearing my clothes from the jagged whole in the drum. Poor quality metal drum. I will never buy LG products again. Class Action Lawsuit here we come!!

Lavavajillas LG LDF7561 - Cada vez que ponemos en marcha el lavavajillas produce un fuerte olor a asfalto que proviene del aislamiento negro. La garantía de LG se niega a hacer nada al respecto diciendo que aunque huela no se puede hacer nada. No es la primera vez que tenemos problemas con los productos LG. Tuvimos innumerables problemas con el caro frigorífico LG de puerta francesa. ¡¡¡Aléjense de los productos LG y del peor servicio de garantía!!!

Mi lavadora LG se compró hace al menos 12 años y ha funcionado casi sin problemas desde entonces. Los únicos problemas son que hay que dar un tirón a la puerta para que se abra y que tengo que tener cuidado de no poner demasiado detergente o tendrá fugas. Mi mayor queja con esta lavadora de carga frontal es que suena como un avión despegando durante el ciclo de centrifugado.

I hate LG, worse company to deal with when you need customer service or system repair. 69 days and still no resolution on my $2,900 refrigerator. After 1.5 years the unit quit working, after 50 phone calls and several attempts to fix their unit I still have no solution. They suck, they don�€�t care about the customer, they keep escalating my case and each time it takes 3-10 days to get an answer. They say they will contact me and they never do, I have to call them 3 times a week to keep things moving.Missing time from work to be home for repair people, they made a mess in my house. Open the system under pressure and sprayed refrigerant oil vapor in my kitchen and dining room�€� They don�€�t care about the customer at all�€� Keep apologizing on the phone, yet their action reflects zero effort to correct their defective unit. All the local LG service companies refused to work on their product, Technicians told me they can�€�t fix it and they will not touch an LG refrigerator sealed system. I have to say it�€�s the worse customer service experience of my life, I am so mad�€� Who can live for over two months without a refrigerator?

We have an LG TV and it was a decent TV so when we decided to buy a new refrigerator, we looked at Costco and decided that LG was what we wanted to go with. I purchased it with Amazon and purchasing from them is always good so I had no problems there. But the quality of the refrigerator itself is bad. It was faulty and broken. I returned it immediately. I did not wanna risk the same thing because the repair guy who came out from A&E said that even though that wasn�€�t the problem with most LG refrigerators, the compression unit was definitely something that went out within the first 18 months. The repair guy would actually recommend GE over LG any day of the week. And customer service was terrible as well. I had several issues, especially since the LG product leaked water uncontrollably out of the ice compartment. There was nothing that we were pushing either. It was just dripping. We ended up having some water damage to our wood floors and Im still trying to get LG to pay for that. It�€�s been over a month.

DO NOT BUY AN LG COUNTER TOP REFRIGERATOR FREEZER AT ANY PRICE!!! On Nov 3, 2013, I purchased an LG refrigerator-freezer model #LFC21776ST, Serial # 308TRJL49636. An extended warranty was also purchased to service this unit from New Leaf Service Pro, located at 909 Lake Carolyn Pkwy Suite# 900, Irving, TX 75039.On February 2, 2015, I reported to the warranty company, New Leaf Service Pro, that the freezer was not working, and that the automatic ice machine was not functioning. On February 6, 2015, a technician was sent out. He wrote up the issue that he adjusted the temperature controls. On May 15, the same issue was filed with the warranty co. This time, the technician said the ice bucket was not sitting correctly and that was why the ice was not forming. The very next day, I contacted New Leaf and told them that the freezer was still not working and the ice was not freezing. They told me to unplug the unit and replug it, and also to flip the circuit breaker. Again, on August 1, 2015, the same issue was occurring and I contacted New Leaf and asked for a new company to come out. They refused and said they could not change the service company in the middle of the issue (thus stating that it was the same issue all along). On Aug 6, 2015, once again New Leaf sent out a technician who said the computer board needed to be changed. After waiting 2 weeks for the part to be delivered, a 4th repair call was made on August 22, 2015, a fifth service visit was made and the computer was changed. THE UNIT STILL DID NOT FREEZE!After 5 failed attempts to repair this lemon LG refrigerator-freezer, the service company refused to replace the unit and finally sent out a new service technician for a second opinion, for a 6th attempt to repair this lemon. By this time, I had been without reliable or functioning freezer service since February 2015. I had to discard hundreds of dollars of food. This time, the repair company said it was the compressor that had to be replaced. Even though the compressor was covered by LG for 10 years under the manufacturers limited warranty, they refused to deal with this compressor failing because I had the extended warranty. The extended warranty company said they would not repair it unless I signed a damage waiver for them to enter my home (meaning that if they scratched my flooring or damaged a wall, they would not be responsible). I finally ended up removing the unit from the warranty company, and I am now on my own. I still do not have a functioning freezer since February 2015. Do NOT buy an LG unit and do NOT cover it with an extended warranty from New Leaf Service Pro.

We purchased an LG lsxs26326s side by side refrigerator (as well as a microwave, oven & dishwasher as we remodeled our kitchen) in April 2015. On Dec 16, 2016 it had stopped cooling. Fortunately, we have a 20+ yr old Kenmore in the basement we were able to move all the food to. Had our own repairman come out Sunday to see what the problem was. Determined the compressor in our ONE AND A HALF YEAR OLD refrigerator had gone out. Now, this part has a TEN YEAR warranty through LG (hm, maybe that should have told us something) HOWEVER, only the PART is covered NOT labor. Sunday night I call LG Service and after a very long and frustrating discussion with someone who barely spoke English, I was informed a Letter of Authorization would be sent by email to our repairman so he could order the part. I requested a rush on that letter as it was a week until Christmas & we had family coming from out of town. Monday, no letter. Tuesday, still no letter. I call again Tuesday night and am informed they tried calling the repairman and got no answer or return call (I know this is a lie as I spoke with them that day to confirm contact from LG). At this point, I demand to have the matter escalated and to speak to a manager. I get put on hold for a while and FINALLY get a manager, whom I might add speaks English clearly (YAY). She proceeds to tell me something completely different than I was told by the previous two reps. Stating they have to talk to the tech while they are at the refrigerator and able to guide them through what to check. THEN, once diagnosed as the compressor the letter of authorization would be sent so the tech could order the part, which would take 3-5 DAYS to receive!!!Now, I am getting angry. She tells me they had available techs on the 20th, 21st & that day (22nd) so I could have just had their tech come out and diagnose it and they would have had the compressor the next day. I told her there was no way in hell I was paying THEIR techs an arm & a leg to fix the refrigerator I purchased a YEAR & HALF ago when my guy was only charging me $60/hr!!! Her response was simply OH. Finally, she send the letter of authorization by email while still on the phone with me. Wednesday morning, I call my tech & they have the email (THANK GOD). They order the part. Thankfully, it comes on Thursday and our guy comes out that evening to replace it. Now, a month later, we are having problems with the ice maker not making ice. UGH!!! I wish we would have just gone with different appliances. I will NEVER EVER EVER purchase another LG product. Purchasing these appliances has literally been a nightmare. They should have paid us to take them for what we have been through with all these appliances!

The LG refrigerator is the one that we had chosen, mainly because the store clerk recommended it over the other ones. Also it has not only met my expectations but it has exceeded them by far. My favorite feature is the shelving that is available. I have enough room for all of my groceries right after a big shopping trip for the week. It is very convenient. Also it is very easy to clean so it stays looking brand new at all times. But I think that the refrigerator could improve by having a bit more space between the shelves so that taller items might fit inside it a little bit better. I also think it would be nice for the freezer to be on the bottoms rather than it be side by side.

LG washer/dryer combo - DONT buy one! Enormous vibration, the house shakes. Close to 2 hours to wash & dry ONE bed sheet. Sheet emerges WET (not just damp) and needs thorough drying in the 20 yr. old reliable Kenmore basement dryer. LG = What a mistake!

The icemaker gets stuck, manually need to separate cubes. Also makes popping noise. Door seals get black mold. Stainless finish is impossible to get spotless even with dealers suggested cleaner and etches unlike my Miele dishwasher stainless exterior which cleans up perfect effortlessly!!

I originally chose LG because of the price but over time it became a great brand that was totally worth it. I was expecting much less from LG but they far surpassed my expectations. I like the ice maker and smartphone functionality, its pretty nice. I can connect it to my phone, play music on it, pour the water to almost any temperature nearly instantly, open sections without touching it, and more. I like all of it, my refrigerator has so much functionality I couldnt imagine switching to anything else, except maybe the Samsung one. The price was good. The overall fridge is just perfect.

Purchased unit new approx. 15 months ago; one of the benefits of this unit was the high-speed tub helping to dry clothes-- reducing dryer loads. While in use with only a queen-sized mattress pad the tub broke away from drive unit during spin cycle and sent the unit literally bouncing-off the 2 nearest walls (destroying drywall). The unit top and rear panels were separated from the body, and the body walls were expanded (rounded outward). The unit wouldnt fit through door frame. This could present potential safety issue!!! Beware!!!

I purchased LG Dryer 7.4 cu ft. Electric in White Model # DLE3170W May 10, 2015 from The Home Depot in a computer. The dryer was delivered on May 13, 2015. 2 weeks later problem start. Lint catcher is distorted and right side is raising up during the time when the dryer is working. Then is catching clothes or anything that is in dryer and tearing or creating a ball. The normal time that should be in a drying time 1 hour and 7 minutes is 2 hours and the clothes look like they exit from the snake throat. I would never buy this machine if I know what this product is doing. I hope LG will take the responsibility for it.

I spent $800 for this machine and the clothes are absolutely filthy after washing with this machine. Like, I would have to take them to the coin laundromat. I am embarrassed to let guests use it. It is nasty. It gives me error messages of being unbalanced even when I am doing a tub clean cycle and there is no clothes in the machine at all. Ive had the service people out 3 times. They did nothing. Finally LG decided that the problem could be fixed �€� the month after my year-long warranty expired. Now they want $200 to fix the same problem I was calling them about all year. I am so frustrated. I am going to throw away an $800 washing machine because it is absolutely disgusting.

My recently purchased LG oven temperatures are totally erratic, occasionally getting so hot as to turn on my smoke detector. While under warranty and after long delays, a service tech came out and made an adjustment. This did not fix the problem and now that my warranty is expired, they want to charge me for another visit. All of the known reliable repair people in my area refuse to work on LG products. I started to troubleshoot the problem on my own and found loose screws, stripped screw heads, and other assembly and manufacturing defects. Im telling all my friends, dont buy LG!

My old washing machine gave out and I invested in what I thought was going to be a good washer. I decided to splurge a bit in order to get a good washer. I purchased from a 3rd party (JCPenney) so it took 4 weeks plus an additional 2 weeks because it was on back order. So for 6 weeks I was going to the laundromat. I took the day off work to be available for delivery. The delivery guys dropped it off, hooked it up and checked it and it was working. I did my first load of laundry and it would not complete a load. It gave me an error message. All day long I tried different ways around it and nothing. My husband changed the water hoses since it said it was the water pressure and nothing. We called LG that evening and basically was told because it was the water pressure in our home that they would not send a repairman. Our house is very new and our old washer worked fine water pressure wise. We told them to just take it back then and they agreed.Very long story short they would tell us they would take it back and or send a repairman and nothing would happen. We would call back and same promises and nothing. JCPenney has called them various times to have them send someone to repair and they refuse. Now its 2 weeks out and we, JCPenney and even the delivery people have called various times to get it repaired or returned and they refuse. Its insane were having to go through this kind of trouble when its brand new out of the box and we bought warranties on it. Im extremely disappointed in the way LG is handling this situation and I will never buy another LG appliance in my life nor will I recommend to anyone that they do either. They have lost a good customer because we are loyal to brands that are good to us. I wish they would just take this dang washer, refund us and we could just get a different brand. Never again will I make the mistake of buying LG.

Ojalá nunca hubiera comprado este lavavajillas. Lo mandé arreglar cuando tenía menos de un año, sustituyendo una rueda de plástico que antes era de metal. Hacía un fuerte ruido de chirrido. Hace ruidos de forma intermitente que son muy fuertes. Nunca se sabe cuándo va a pasar esto. La puerta del jabón no siempre se abre. La rejilla superior empezó a oxidarse en el segundo año. Me dijeron que era demasiado malo, así que no lo cubrieron, nunca. Cuando llamé al servicio técnico, no recuerdo qué problema era, hay más, me dijeron que no vendrían porque tenían problemas para cobrar de LG. Genial. Vuelve a llamar en un mes más o menos, a ver si pagan las facturas de las reparaciones. Bien. Llamé a LG para pedir otra extensión de la garantía y me dijeron que no. Depende de ellos, y como ya he llamado, supongo que sabían que tendrían que pagar por ello, así que no la ampliarían. Ahora también compré el horno doble de 30 y me encanta. No hay problemas, ha sido un poco más de dos años.

I was cleaning my refrigerator. The glass that covers the crisper drawers shattered. It was terrifying. When I called LG, they refused to replace the glass because I had purchased the refrigerator 13 months prior. It was out of warranty. I find this unacceptable. Fortunately, I was not injured by the glass, but I will never buy an LG product again and I will discourage everyone I know from purchasing a LG product also.

I bought this washer from Conns 2 years ago along with the matching dryer. I bought it on the recommendation of my nephew who had the set. I guess he never used it otherwise he wouldnt have recommended it to me or 2 of my sisters or he flat out hates us. My 2 sisters have already sold off the washer for cheap on craigslist and bought GE products; I will be doing it the same thing soon.This POS gets off balance even when during a Tub Clean which is done when the washer is empty. It can take hours to complete a load as you have to babysit it to make sure you wont get the UE code; when that happens it will fill the washer with water and try again, over and over. When I can get a load to go through a cycle completely without an error code I feel like I have won a prize. I do know that the best way to get a load to complete is to fill that sucker up! Small loads will continually go off balance until you reach the breaking point of pulling out most of the wet load and spinning it out by sections. Ive done this too many times to count but I wont wash baby clothes with the regular laundry.Oh yeah, when the machine had to refill and refill with water, the detergent and softener dispensers get filled with water even after the load has completed so when you go to do another load and pour the product in, it releases into the load immediately as its full of water. I now have to check that the drawer is empty before adding in the detergent, if not then I have to shake and open and shut the drawer rapidly to clear out the excess water.If you have small children be aware that they can climb in the drum and if they have accidentally turned it on and closed the lid, they are going for a ride! My 7 year old daughter and her friend did this to scare me only it backfired on them, the machine started despite the fact I had the child lock enabled. The lid would not open even after being unplugged, the mechanism jammed. We had to break the lid to get the girls out before they suffocated. Needless to say they were the ones scared beyond belief and mostly unhurt except some scratches and bruises. The drum is HUGE, 2 kids fit in there along with half a load of laundry! LG replaced the lid and said they would work on the child lock aspect and get back to me but I havent heard a thing from them.I dont think it cleans well either, Ive pulled out crib sheets and they still have spit up on them which is gross. Because of the way the drum agitates, items usually end up balled up or tangled together so not everything gets cleaned. On every load I usually set it to the soak cycle so I know everything is getting wet; when I forget is when I find stains that should have come out. Buy any other brand than this one, Im buying a GE even though they are loud machines. This is a quiet machine, you dont even notice that its refilled the washer in the rinse cycle for the past four hours straight as the UE signal doesnt always come on.

As a new home owner, we purchased a full line of LG products. Extremely excited to have the new sleek appliances in our new home, we felt accomplished. After 3 years of ownership, we started having a problem with the ice dispenser freezing. We called into the service desk. They said this wasnt covered in the manufacturers warranty. After replacing a few parts here and there (being parts changers), we decided to call in a repairman. They let us know that the problems we were having have been covered under the warranty, and that we needed to call LG back. After calling in the service center, they agreed to allow one of their servicemen come in and service our unit. Their technicians came in and removed our refrigerator (for 2 months). They brought it back with a new compressor and a bill for the labor. They explained that if the computer board on the front of the unit was not working, we would need to replace that portion out of pocket. So we purchased the circuit board ($100), but the unit still did not work. We called back in to LG. They said we purchased the wrong one. We needed to purchase the other ($80). So we did, but still nothing. After talking with a friend, I decided to purchase the capacitor. The part was delivered on Saturday. I installed the part and 10 minutes later, the part exploded. Literally, white smoke blowing into the ceiling of the kitchen. After replacing parts, paying for parts that were not the problem and getting the runaround from the service center, we purchased a Whirlpool. We will never purchase another LG product again. We will make sure that all of our friends and neighbors hear our story. Most of them have had the same problem with LG.

Estoy disfrutando de mi lavadora LG. He tenido pocos problemas con ella. Lo único que me preocupa es que no hay ninguna empresa de reparación local que trabaje con LG. La única vez que tuve que llamar por un problema, era obvio que la persona estaba leyendo un guión. No pudieron ofrecer ninguna ayuda ni responder a mis preguntas. Acabé encontrando una respuesta a mi problema en Internet.

Our new (under 2 year old side by side fridge/freezer) stopped cooling. I tried doing the smart diagnostic app and it said it was working fine. I tried to make sure doors were sealing fine, they were. I called LG. They said it might of done an auto defrost. I was told to unplug it and it would reset it that temp would return to normal in 12 hours. We woke up the next day to a flooded floor. All food in freezer was defrosted. Refrigerator was at 65*. I did the smart diagnosis again. It said it was fine. Called LG and sent them the diagnosis and they said to unplug and wait 6 hours. I lost all food and temp Kept dropping. I was told to put food in coolers. Most was trashed. I was told they could send a repair person in 2 weeks!!! I did the best I could with food in coolers but lost it all. LG was not helpful.A repair person came out earlier than quoted and it seemed to be working (known compressor failure) yet now temp is plummeting again. At this point I just want a full refund to buy a new non LG fridge. I�€�m hoping temp increases, yet I just emptied ice so hopefully if it fails it won�€�t ruin my new floor. I just bought food to replace the food lost. I have no other fridge at my home. 4 days and it�€�s not working again. Reading all these reviews makes me sad that this brand is allowed to sell these products and hold hard working families like mine hostage.

Compré una lavadora y secadora LG hace aproximadamente dos años. No he tenido ningún problema con la secadora, sin embargo de vez en cuando la lavadora no desagua bien. Son de carga frontal. Aunque la lavadora no desagua bien en ocasiones hace un excelente trabajo de limpieza de la ropa y no uso lejía pero mi ropa blanca está igual de blanca que cuando la compré.

I have been using LG brands for years and a very well known brand. Always changing the needs for the consumer, and all about making great and outstanding products. The refrigerator we purchased was a side by side, and I like how it was stainless and easy to clean. Also had the water and ice dispenser. Also kept everything cold and or frozen very well. Made veggies last a little longer in the crispers. The only thing I didnt like was there was not enough room in the side by side for the freezer section and the refrigerator got overcrowded at times. Especially shopping for kids during the summers.

Purchased a Front Load washer less than 3 years ago and it will not power on. Paid an electrician to come and verify that the outlet was getting power even though the same outlet powered other devices (Im thorough). Unplugged the device for a while then plugged it back in. It powered on then went right back off. Called LG support and she had me spin the drum, trip the breaker again, unplug it then plug it back up. Asked if it was purchased over a year ago and when I said yes I was pushed off to a retailer that supports their product at my own expense of course. I told her that its sad that others are having issues with the washers and that you pawn them off once the year warranty is up. The high reviews that are online need to removed or at least state the constant issues with the machine. Spending over $1000 on a washer that doesnt perform up to par and becomes useless in 2-3 years should have some type of recall for manufacturing defects!

Compré una LG de gama alta de 1200 dólares, en septiembre de 2009. En noviembre de 2011 la máquina apareció con un código de error de 1E, que el manual indica una válvula de entrada de agua. Así que se sustituyó la pieza. ¿Adivina qué? Ese no era el problema, así que me puse en contacto con LG, y me hicieron repasar algunos problemas por teléfono sin suerte. Así que me dieron centros de reparación de electrodomésticos que sólo se ocupan de LG. Para resumir la historia, después de haber cambiado dos piezas - una de ellas por $91.00, la válvula de entrada por $54.00 y otros $91.00 aún por pagar al reparador de electrodomésticos. Ah, y me olvidé de la placa de la computadora (que sólo tiene una garantía de 5 años) fue reemplazado - tengo un lavavajillas de $ 1,200.00 que no funciona! LG me llamó para decir que van a prorratear dándome $ 676.00. Después de todo lo que se puso en él, que viene a $ 440.00 y tengo que enviar el mío de vuelta. Hmm. Le dije a LG que esto es inaceptable. Su respuesta fue: Bueno, señor, es un producto fabricado por el hombre, así que me reí y le contesté: Así que si compro algo de LG y se estropea después de 3 años, se supone que debo aceptar que ¡oh, bueno! Está hecho por el hombre. Mis compañeros consumidores, tengan cuidado. La vida no es buena con LG.

Puerta francesa de acero inoxidable LG de 36 con dispensador interno de agua fría, 2 cajones inferiores extraíbles, uno con dispensador de hielo. Bien construido y con un precio razonable. Silencioso y espacioso. Buena iluminación en el interior. Los cajones de plástico del interior podrían ser un poco más resistentes.

Nunca escribo reseñas pero tenía que hacerlo. Tengo un conjunto de lavadora y secadora de carga superior de LG. Creo que no he investigado lo suficiente. He estado lavando la ropa durante 30 años y realmente no hay nada que me guste de este conjunto. En primer lugar, ni la lavadora ni la secadora permiten elegir los ajustes. Tienen categorías y es lo que es. Lamentablemente son terribles y no funcionan, por ejemplo, nada entre normal y delicado. No saca las manchas a no ser que uses un ciclo de 2 1,2 horas con remojo. No puedo entenderlo. La secadora tiene el mismo problema con los ajustes. Más seco es realmente casi seco. Le di un año y sigue siendo la peor compra que he hecho.

I spent two ** days trying to find out what the codes from my LG LMX28988st refrigerator were trying to say. This fridge I bought From Sears for $2500 3 years ago stopped being cold. I called LG & Sears tech support asking for a service manual, both were less than helpful. I finally found a service manual on a blog link, it was so easy to find out the blinking code said the circuit board and the compressor needed replaced on my 3 year old fridge. (My parents fridge is over 20 yrs old still works.) So I guess dont buy LG or from Sears. I�€�m ** I wasted all that time talking to useless customer service and getting ** by them without any help.

I absolutely loves the ice maker and how the freezer gets really cold. Also its very spacious and has lots of different compartments to put smaller things in. Compared to all the other name brands I had, I loved LG the most. I had it for almost 4 years now and it hasnt let me down yet.. I love all LG products. They last a very long time. As I said earlier they are very spacious and I love that because I can buy everything instead of going back and forth to the store..

This machine is suppose to be load sensing, but this function causes the washer to stop 5 or 6 times during the spin cycle. You have to manually rearrange the clothes, and even that doesn�€�t work sometimes. Whites, towels and jeans are the worse to try to wash.

LG washer model wt1001cw top loader - Purchased washer from Menards based on high ratings from consumer reports. Had it for only a week and parts of the laundry does not get wet and clothes do not come out clean. Called LG. States have to have repairman look at machine to be deemed non-repairable. Repair person states it is the nature of the beast. That is how the machine works. LG supervisors states nothing they can do, told me to go to Menards and state buyers remorse. Went to Menards. They will not accept return since it was past 7 days. We came in on the ninth day! We told the manager at Menards in Escanaba, MI about the buyers remorse. He laughed! Not impressed with LG and Menards! We can always use the washing machine for target practice. Probably will be good therapy!

LG Top Loader WT1001CW. DO NOT - DO NOT- DO NOT- BUY this washing machine. I agree totally with all the other reviews. It does not fill with water enough to even cover the clothes. There is virtually no agitation to get the clothes clean. Clothes usually remain in the same position in tub during the entire wash process and dry spots remain on clothes.. they didnt even get wet. I have had to rewash loads again just to try to get them clean but still they dont come out clean at all. Spin cycle is crazy and clothes just lay on top. This is the WORST machine ever made. I dont know how they get a good rating. Someone stacked the deck to trick consumers into buying this machine. I have had this machine for about 6 months and wish I could return it. Do not buy LG washers.

In the first week, ALL of the wheels broke off on the produce bins. The ice maker stopped working 3 months later. The frostless freezer always has to be defrosted. This was from the beginning. DANGEROUS!!! Yesterday I smelled a very foul odor. The light inside failed to turn off when door closed. It caused food to cook on the top shelf. The cover had melted off. The bulbs were impossible to unscrew. The plastic lining was already smoking and starting to burn. I did burn my fingers taking it out. There is absolutely no light at all and has very damaged interior.

We bought our LG in 2007 and had repairs on it 4 times in the first year. We replaced the icemaker, duct, fan, PC board, heater sheath, controller assembly, and had them resealed (it had duct tape to help seal!). We contacted Home Depot who said if it failed again, then they would work with us on replacing the fridge. We bought an extended warranty and of course, never had to use it. Then last month, the ice dispenser stopped dispensing ice...we took out the bucket and a nut fell out...looks like we need a new ice bucket assembly. After reading all the other problems, I decided to add my complaint about the LG refrigerator. Dont buy it.

Compre el refrigerador LG en 2015, ahora el refrigerador ha dejado de funcionar debido a un compresor defectuoso. El frigorífico ha dejado de enfriar y no funciona desde el 14.9.2020. Su servicio de atención al cliente confirma que este problema es pre-conocido por LG. (Compresor defectuoso), ya que estaban teniendo muchos problemas con el mismo. Este compresor está en garantía. (Sin embargo, el 18 de septiembre de 2020 el técnico de LG diagnosticó y confirmó que el compresor estaba defectuoso y que era la razón por la que el frigorífico no enfriaba ni funcionaba. Dijo que lo reemplazaría, solucionando así el problema. Nos sentimos aliviados y felices; sin embargo, después de reemplazar el compresor, diciendo que había terminado y pensamos, ¡Wow! Finalmente, este es el final, imagina nuestro dilema y sorpresa cuando casualmente dijo- ¡Oh! la placa principal no funciona y tienes que pagar cargos adicionales y cuota de servicio para reemplazar!! Además, no tengo la pieza, tengo que volver la semana que viene. La nevera no funcionará sin ella. - El pánico se apoderó de nosotros y el llanto se apoderó de nosotros. Teníamos al lado el sufrimiento indebido, el estrés, también el sufrimiento de los problemas de salud física, ya que los medicamentos refrigerados eran la causa de la pérdida de este aparato roto. Además de la pérdida de alimentos, el deterioro de la salud, el estrés mental, nos quedamos con una nevera rota. Después de gastar tanto en un electrodoméstico (que se dice que dura 20 años, ¿no?). Hablando con el servicio de atención al cliente de LG sentimos que LG muestra falta de preocupación ante todos nuestros problemas. ¡¡AYUDA!! Por favor, que alguien de LG ponga fin a este sufrimiento. Además, ahora cuestionamos la sustitución de la placa base, ¿por qué no se dijo esto en el diagnóstico inicial, antes de iniciar la reparación del compresor? No es justo. No es justo. Me siento maltratado. En este punto sólo deseamos que este frigorífico se vaya, se vaya y que LG nos devuelva el precio de coste. Queremos volver a nuestra vida normal, por favor. ¡¡POR FAVOR!! ¿Puede alguien del personal directivo de LG abordar esto? Alguien con respuestas POSITIVAS, resultados. ¿Es la satisfacción del cliente una prioridad? (¿Entonces por qué nos tratan así?) ¡¡¡Ayuda!!! Siempre he sido un fan de LG, pero ahora...

We bought a very expensive LG French door bottom freezer, with an ice maker in the door fridge. It has never worked right. The ice maker was repaired 4-5 times during warranty. The compressor failed within 4 years, and it never keeps the right temperature, constantly freezing food in the fridge. We set it at 45-47, it does 30-32. We�€�re throwing away lots of vegetables ruined by freezing. Even worse, when we needed repair for the compressor, under warranty, we contacted LG. Their repairman came out and said he would order the part, and then we never heard from him again. Only one local vendor would work on it. The rest said they refuse to work on LG, there�€�s no support in the US. NEVER BUY AN LG APPLIANCE. THEYRE ONLY GOOD FOR ELECTRONICS!!!

Compré una cocina LG en noviembre de 2014. El horno no mantiene la temperatura. Intentado todo. Enviado por correo electrónico y número 800. No hay respuestas. Ninguna oferta de visita a domicilio. Esta noche, traté de hornear una patata. Comenzó con una temperatura de 420F hace una hora. Aumentado a 435F, a 450. Todavía está cruda. Absolutamente horrible aparato. Tuve que darle 1 estrella b,c no hay -0- estrellas.

LRFC22750ST - Bought new and 2 months later, the plastic tabs that hold French doors break so they have to replace both upper door assemblies because they dont sell the $2 part. Oops! The new doors dont match so now they have to order the bottom freezer door because they dont carry that style of door anymore. Sold fridge with house. Done? Nope! New house has same fridge, with broken tabs! Then the door switch fails and the lights stay on and cooks the food on the top shelf, slags the temp control unit and lens. Since you cant buy parts, I temporarily solved problem by replacing bulbs with LED ones (they dont generate much heat). Everyone Ive spoken to has similar issues as others here have listed. Bad business LG! Very short term thinking! You are creating an army of anti-LG activists.

I have a two-year-old refrigerator that is been broken for two weeks. I was told that it needs a new compressor.

This washer has many problems. The timer gets stuck. It will say it has 30 minutes until finished, but 20 minutes later, it still says it has 30 minutes to go. It does not get clothes clean. Clothes get tangled in a ball, then the machine gets unbalanced. But, worst of all, I have had many things ruined - they come out with what looks like bleach spots and I dont use bleach. I dont know what causes that problem. I wish I had never bought this machine.

We purchased a LG front load washer (LG WM2101H) in June 2009. We had to have it repaired in May 2010. When washing using cold water, the detergent would not dispense. It would only dispense when washing with warm or hot water. Now, it is doing the same thing! We have noticed since using this machine that our clothes (t-shirts mostly) get pin size holes in them and after some washes, the clothes have brown streaky stains all over. I will never buy an LG washer again. We have our previous Kenmore washing machine for 10 years or more and never had a problem with it. In fact, our son is still using it. Go figure.

Updated on 09/10/2019: Update to my previous post. After a week of having the parts the Puls technician finally showed up and installed a new/different compressor than the original. Install went fine up to the point he told me it required a new software upload before we could plug in the refrigerator, which he has not received yet. Now another day has come and gone with no working refrigerator (two days after replacing the compressor). What a major undertaking this has been! I had to call on behalf of the technician to get the software ordered and Puls is telling me that it was LG that was the hold up. What a nightmare of an ordeal. You would think LG would know the software was a requirement and would have sent it with the compressor. Nope, no such luck! What horrible aftermarket support. Think twice before buying LG... Original Review: I have loved my LG fridge until it stopped working. I called LG and they asked a few question and figure out it was a closed system or compressor issue under warranty. They shipped me all the parts needed (good for LG) but Puls Technologies Inc. dropped the ball and did not have a tech show up as scheduled. So they told me it would be the next day, then they called back and said the soonest would be in three more days on Saturday. My question is, can I get a technician on my own and have them do the repair and send LG the bill? A week without a refrigerator is not a fun thing to deal with. After reading more on LG refrigerators, I see this seems to be an on going issue. Wish I knew this before I bought the fridge and an LG dishwasher. Lets just say, I wont be buying a matching oven and microwave from LG.

Compramos una lavadora de carga frontal modelo WM3270CW en Best Buy el 06,25,18. Esta máquina sólo se utilizó con mucho cuidado en nuestra casa. Después de lavar una pequeña carga de fundas de almohada y paños para la cara, los saqué y los sequé en la secadora. Unas dos horas más tarde, el 8,30,19, estábamos sentados en otra habitación de nuestro condominio y oímos un fuerte golpe. Caminé alrededor tratando de encontrar la ubicación del ruido. Venía de la lavadora. El cristal de la puerta había implosionado en la bañera de la máquina. La puerta estaba entreabierta para que circulara el aire, así que algunos de los fragmentos también estaban en el suelo del lavadero. Alrededor de una hora más tarde hubo otro fuerte sonido. Esta vez los bordes exteriores de la parte de la puerta que había caído en la bañera estallaron.Después de varias llamadas a LG y muchas conversaciones para tratar de deshacerse de mí, me dijeron que estaban remitiendo este problema a su departamento de seguridad. Me prometieron que me devolverían la llamada en un plazo de 24 a 48 horas, pero nunca llegaron. Finalmente me dieron un número de caso y me conectaron con su Departamento de Equipo de Escalada. Esta última conversación dio lugar a la visita de un técnico de los servicios de Aandamp;E Factory el 10 de septiembre. Nos informó de que no hay constancia en LG de que una puerta haya implosionado. Dijo que LG cree que golpeamos la puerta o causamos el problema nosotros mismos. No golpeamos la puerta. Nadie en nuestra casa golpeó la puerta y es imposible que hayamos causado el problema. Tenemos la suerte de que no había nadie en la habitación que pudiera resultar herido por los cristales que salieron despedidos cuando la puerta implosionó. Creo que esta máquina debe ser retirada del mercado. Hay un grave problema de seguridad que LG no está dispuesto a reconocer. Gracias por leer esto. Como puedes ver, estoy muy disgustada. LG está tratando de deshacerse de mí y de mi queja. Dijeron que esto nunca había sucedido antes. Ahora mi investigación en línea ha demostrado que esto ha sucedido a otras personas con máquinas LG. Me preocupa incluso utilizar este modelo de LG si alguna vez se repara. Tuvimos una secadora LG de carga frontal anterior durante 8 años y tuvimos que reemplazarla debido a las fugas y al moho. Todavía tengo la secadora y compré esta para que quedara casi igual que la secadora.Nos dijeron que el tema del moho se ha solucionado con la forma de mantener la puerta entreabierta. Es mucho más nueva y obviamente no está tan bien construida aunque la otra tenía varios problemas de moho y fugas. Nunca compraría otro electrodoméstico LG. La empresa no quiere saber que hay un fallo en esta lavadora actual. Alguien podría haber resultado gravemente herido.