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LG Accesorios

LG Appliance Códigos de error

Los electrodomésticos LG se basan en tu forma de vida. Ya sea que su estilo sea moderno o tradicional, sus soluciones de ahorro de recursos innovadoras e intuitivas de electrodomésticos están ahí para hacer la vida más fácil en su cocina y su cuarto de lavado.


Distancia Códigos de error

Código: F-2
PROBLEMA: Indica que el sistema operativo de la puerta no funciona.

CÓDIGO: F-3
PROBLEMA: Error de tecla corta.

CÓDIGO: F-4
PROBLEMA: Indica un sensor del horno en cortocircuito.

CÓDIGO: F-7
PROBLEMA: Mazo de cables defectuoso.

CÓDIGO: F-9
PROBLEMA: El horno no se calienta.


Lavadora Códigos de error

CÓDIGO: dE1
PROBLEMA: Error de puerta abierta
FIX: Cierre la puerta o abra/cierre la puerta con firmeza

CODE: UE
PROBLEMA: Error de desequilibrio
FIX: Reacomode la carga Añada otro elemento (¿un elemento pesado?) para equilibrar la carga Asegúrese de que la máquina está nivelada

CODE: DE
PROBLEMA: Error de drenaje
FIX: Limpie el filtro de desagüe
CÓDIGO: CL
PROBLEMA: Bloqueo infantil activado
FIX: Desactivar el bloqueo infantil. Busque el botón de bloqueo para niños y manténgalo pulsado hasta que el bloqueo para niños se desactive
CODE: Cd
PROBLEMA: Enfriamiento
FIX: No es un error como tal. La máquina ha terminado su ciclo pero se está enfriando mientras te espera. Puedes mantener pulsado cualquier botón para desbloquear la puerta


Lavaplatos Códigos de error

CODE: IE
PROBLEMA: No se llena
FIX: Compruebe que la válvula de corte de suministro de agua del lavavajillas está completamente abierta. Compruebe que la manguera de suministro de agua de entrada no esté doblada. Desenchufe el lavavajillas, cierre el suministro de agua y desconecte la manguera de suministro de entrada de la válvula de agua de entrada. Compruebe si la malla del filtro de la válvula de entrada de agua está obstruida; sustituya la válvula si la malla del filtro está obstruida.

CÓDIGO: OE
PROBLEMA: No desagua
FIX: Compruebe si el desagüe del fregadero o del triturador de basura está atascado y elimine cualquier atasco que encuentre. Si el fregadero o el triturador de basura desagua bien, retire la manguera de desagüe del lavavajillas de la conexión del fregadero o del triturador de basura y compruebe el extremo de la manguera de desagüe para ver si hay un atasco de grasa. Elimine los atascos de grasa de la manguera de desagüe. Si el lavavajillas utiliza una cámara de aire, compruebe si hay atascos en la cámara de aire y elimínelos.

CÓDIGO: AE o E1
PROBLEMA: Fuga de agua detectada
FIX: Una velocidad anormalmente alta de la bomba de circulación causada por un nivel bajo de agua en la bañera puede causar los códigos de error AE o E1. El agua que se filtra en la base del gabinete del lavavajillas y dispara el interruptor de inundación también puede causar el código AE o EI. Desenchufe el lavavajillas y cierre el suministro de agua. Compruebe si hay agua en la base del armario del lavavajillas. Si hay una fuga de agua en la base, busque y repare la causa de la fuga. El agua podría filtrarse por la línea de llenado de agua, la guía de entrada de agua, la bomba de desagüe, la manguera de desagüe, las juntas de la puerta o el sumidero.

CÓDIGO: FE
PROBLEMA: Se ha detectado un desbordamiento de agua
FIX: La bomba de desagüe funciona automáticamente cuando se muestra el código FE. Una válvula de entrada de agua con fugas o un relé atascado en la placa de control electrónico pueden permitir que el agua llene el lavavajillas constantemente. Para comprobar si la válvula de entrada de agua tiene una fuga, desenchufe el lavavajillas y compruebe si la bañera sigue llenándose de agua. Si lo hace, cierre el suministro de agua y reemplace la válvula de entrada de agua porque la válvula está dejando que el agua fluya hacia el lavavajillas constantemente.

CÓDIGO: tE
PROBLEMA: Fallo del termistor (sensor de temperatura)
FIX: Desenchufe el lavavajillas y desconecte los cables del termistor del calentador. Mida la resistencia a través del termistor utilizando un multímetro. El medidor debe medir 11.320 ohmios a 75 grados (temperatura ambiente). Sustituya el conjunto del calentador (que incluye el termistor) si el medidor mide menos de 1.000 ohmios o más de 20.000 ohmios.

CÓDIGO: LE
PROBLEMA: Motor de la bomba de circulación bloqueado
FIX: Desenchufe el lavavajillas y compruebe si hay alguna obstrucción que esté impidiendo que el impulsor de la bomba gire. Retire cualquier residuo u objeto extraño del sumidero. Si el impulsor de la bomba está despejado, compruebe las conexiones del cableado de la bomba y vuelva a conectar los cables sueltos. Si las conexiones del cableado están bien, desenchufe el mazo de cables del motor y compruebe la resistencia a través de las clavijas 1-2, 2-3 y 1-3 del motor utilizando un multímetro. El medidor debe medir entre 8 y 20 ohmios (resistencia de los bobinados del motor).

CÓDIGO: HE
PROBLEMA: Fallo del calentador
FIX: Este código aparece cuando el agua no se calienta o cuando el termistor (sensor de temperatura) detecta que la temperatura del agua es superior a 194 grados. Si el agua dentro de la cuba del lavavajillas está muy caliente, mida la temperatura del agua con un termómetro preciso. Si el termómetro mide la temperatura del agua cerca de los 190 grados, entonces es probable que tenga que reemplazar la placa de control electrónico porque un relé del calentador atascado en la placa de control está causando que el elemento de calentamiento permanezca encendido constantemente.

CÓDIGO: nE
PROBLEMA: Fallo del motor del desviador
FIX: Desenchufe el lavavajillas y compruebe las conexiones del mazo de cables del motor del desviador y del interruptor de posición del desviador. Vuelva a conectar los cables sueltos. Si las conexiones del cableado están bien, desenchufe los cables del motor del desviador y compruebe la resistencia a través del motor utilizando un multímetro. El medidor debe medir alrededor de 4.000 ohmios de resistencia. Reemplace el motor del desviador si el medidor mide una resistencia infinita.


Microonda Códigos de error

Código: E-01
Problema:
En el modo de convección - El termistor está en cortocircuito/abierto
El conector amarillo (YL) de 2 pines tiene un contacto suelto con la PCB
El cable del termistor está cortado
FIX:
Compruebe el termistor yamp; sustitúyalo si lo encuentra defectuoso
Reconecte el conector YL de 2 pines del termistor

Código: E-02
Problema: En el modo de convección la temperatura no sube a 100C en 10 minutos.
FIX:
Compruebe el relé de convección, sustituya la placa de circuito impreso si el relé no funciona
Compruebe el calentador de convección, sustituya el calentador si está defectuoso
Compruebe el termistor, sustitúyalo si está defectuoso
CÓDIGO: E-03
PROBLEMA: En el modo de refrigeración, la temperatura es superior a 100 grados incluso después del tiempo máximo (30 minutos). Tiempo (30 Min) entonces se muestra el Error E-03.
FIX:
Compruebe el relé de convección, sustituya la placa de circuito impreso si el relé no funciona
Compruebe el calentador de convección, sustituya el calentador si está defectuoso
Compruebe el termistor, sustitúyalo si está defectuoso
CÓDIGO: E-05
PROBLEMA: En el modo de convección, la temperatura alcanzada es superior a 70C yamp; el usuario ha fijado una temperatura de 40C que es inferior a la temperatura alcanzada actualmente.
FIX: Enfríe el MWO yamp; luego ajuste la Convección 40C

CODE: E-10
PROBLEMA: Tecla Corta
FIX: Compruebe si alguna tecla del panel/membrana está atascada o en cortocircuito.

CÓDIGO: F-01
PROBLEMA: En la cocción por convección, si la temperatura no alcanza más de 100C en 10 minutos
FIX: Compruebe el termistor, cámbielo si está defectuoso

Código: F-02
PROBLEMA: En el modo de cocción por convección, si el termistor dura más de 1 minuto, aparece el error F-02.
FIX: Compruebe el termistor, cámbielo si está defectuoso

Código: F-10
PROBLEMA: Tecla en cortocircuito durante más de 1 minuto
FIX: Comprueba si alguna tecla del panel/táctil está atascada o en cortocircuito.

CÓDIGO: F-11
PROBLEMA: En el modo de cocción por convección, si la temperatura está por encima de los 100C incluso después del tiempo máximo (30 minutos), se muestra el error (Convection Fab ON/Suction Fan OFF)
FIX:
Compruebe el relé de convección, sustituya la placa de circuito impreso si el relé no funciona
Compruebe el calentador de convección, sustituya el calentador si está defectuoso
Compruebe el termistor, sustitúyalo si está defectuoso
CODE: F-14
PROBLEMA: En el modo de fermentación (convección 40C), si la temperatura sube por encima de 70C durante más de 4 segundos
FIX: Enfriar el MWO yamp; luego ajustar Convección 40C


Refrigerador Códigos de error

Código: F dS
PROBLEMA: Sensor de desescarche del congelador
FIX: Cortocircuito del sensor o problema de cableado.

CÓDIGO: r dS
PROBLEMA: Sensor de desescarche del frigorífico
FIX: Cortocircuito en el sensor o problema de cableado.

CODE: Er HS
PROBLEMA: Sensor de humedad
FIX: Cortocircuito del sensor o problema de cableado.

CODE: Er IS
PROBLEMA: Sensor de fabricación de hielo
FIX: Cortocircuito del sensor o problema de cableado.

CODE: Er SS
PROBLEMA: Sensor de la despensa
FIX: La despensa es el cajón de la charcutería. Cortocircuito en el sensor o problema de cableado.

CODE: Er rt
PROBLEMA: Sensor de temperatura ambiente
FIX: Cortocircuito en el sensor o problema de cableado.

CODE: Er It
PROBLEMA: Error del sistema dentro del fabricador de hielo
FIX: Rutina de autocomprobación del fabricador de hielo.

CÓDIGO: Er gF
PROBLEMA: Código de error del caudalímetro
FIX: Presión de agua, caudal de agua.

CÓDIGO: F dH
PROBLEMA: El sensor no superó los 40 F en el desescarche
FIX: Fusible, calentador o placa de control defectuosos.

CÓDIGO: r dH
PROBLEMA: El sensor no superó los 40 F
FIX: Fusible, calentador o placa de control defectuosos.

CODE: Er IF
PROBLEMA: El ventilador del compartimento de hielo ha fallado
FIX: El ventilador de hielo se ha bloqueado, el motor del ventilador de hielo está defectuoso, el cableado del circuito está defectuoso o la placa de control ha fallado.

CODE: Er FF
PROBLEMA: El ventilador del evaporador ha fallado
FIX: Motor del ventilador, placa de control o mazo de cables.

CODE: Er CF
PROBLEMA: El motor del ventilador del condensador está defectuoso
FIX: El motor del ventilador del condensador, el cableado o la placa de control.

CODE: Er CO
PROBLEMA: Error de comunicación
FIX: Error de comunicación entre la placa principal y la placa de visualización.


Secadora Códigos de error

Código: FO (Filter Out)
PROBLEMA: El filtro no está bien instalado
FIX: Compruebe que el filtro de pelusas está bien insertado.

CÓDIGO: PS
PROBLEMA: Voltaje inadecuado con el cable de alimentación
FIX: Asegúrese de que las conexiones de los cables blanco y rojo no están invertidas en el bloque de terminales de la secadora. Desconecte la alimentación y vuelva a realizar el cableado.

Código: CL (Pantalla de bloqueo para niños)
PROBLEMA: Una indicación de que la función de bloqueo para niños está activa.
FIX: Mantenga pulsada la tecla etiquetada como BLOQUEO INFANTIL durante 3 segundos para desactivar la función de Bloqueo Infantil.

CÓDIGO: tE1
PROBLEMA: Fallo del termistor
FIX: El control detecta que el sensor de temperatura está defectuoso. Desconecte la alimentación de la secadora y mida la resistencia a través del termistor. Debe medir unos 10.000 ohmios. Si el termistor está defectuoso, sustitúyalo.

CODE: tE2
PROBLEMA: Fallo del termistor
FIX: El control detecta que el sensor de temperatura está defectuoso. Desconecte la alimentación de la secadora y mida la resistencia a través del termistor. Debe medir unos 10.000 ohmios. Si el termistor está defectuoso, sustitúyalo.

CÓDIGO: tE3
PROBLEMA: Condición de error = Fallo del termistor
FIX: El control detecta que el sensor de temperatura está defectuoso. Desconecte la alimentación de la secadora y mida la resistencia a través del termistor. Debe medir unos 10.000 ohmios. Si el termistor está defectuoso, sustitúyalo.

CÓDIGO: E13
PROBLEMA: La manguera de desagüe está doblada, aplastada, obstruida o el agua del sumidero está congelada.
FIX: Compruebe que la manguera de drenaje no está doblada, retorcida o atascada con agua en el extremo de la manguera.

CÓDIGO: nP
PROBLEMA: Hay un problema con el cableado eléctrico de la vivienda y no se detecta corriente en el calentador.
FIX: Compruebe la alimentación
CODE: dE
PROBLEMA: Error del interruptor de la puerta
FIX: Compruebe el funcionamiento del interruptor de la puerta. Hágalo utilizando el modo de prueba de diagnóstico. Si el interruptor de la puerta está defectuoso, debe ser sustituido.

CODE: HS
PROBLEMA: La secadora ha detectado un error con el sensor de humedad. (El código de error HS hará que la secadora funcione durante 2 horas y media, lo que puede parecer que la secadora no está secando).
FIX: Limpie los sensores del interior de la secadora que se encuentran debajo del filtro de pelusas. Deje que los sensores se sequen completamente antes de intentar otro ciclo.

CODE: Añada agua
PROBLEMA: Hay un error en el suministro de agua
FIX: Antes de utilizar un ciclo de vapor, el alimentador de vapor debe estar lleno de agua hasta las líneas del indicador MAX. Compruebe el alimentador de vapor para asegurarse de que está lleno de agua y de que el cajón está completamente cerrado.



LG Códigos de error del aparato

LG códigos de avería del aparato

LG códigos de diagnóstico del aparato

LG símbolos de error del aparato

LG fallos comunes del aparato


Reseñas de productos:

LG steam washer model# wm3470hva product # 204kwlr8c016 - I have nothing bu
LG steam washer model# wm3470hva product # 204kwlr8c016 - I have nothing but problems with this washer causing small holes in shirts & varying materials. I even wash in a garment bag to no avail. I have lost several hundred $$$s to buy new clothing. I just out a Chicago Cubs tee, washed in cold water in a mesh bag & came out full of tiny holes. There is no way you should have to pay an exorbitant price for a product that does not work & costs a fortune in clothes replacement.
Publicado: June 6, 2016
SUE of Huntley, IL
Fuente: consumeraffairs.com

Bought our LG French door refrigerator Sept 2017, July of 2018 our fridge s
Bought our LG French door refrigerator Sept 2017, July of 2018 our fridge stopped working. Customer service is horrible. With every call we hear that we will get an email in 3 to 5 days and that there is no one to service it in this area so it will take longer for someone to come out. We never receive the emails and have put out 3 calls to them each time we are told we are on the list. After the second week of waiting, our fridge has started cooling again and we are unsure what to make if it. Nervous to use it since we are unsure if it will stop working again and we will be out more food items. With a fridge less than 1 year old that we are still paying for we are truly frustrated! It has now been 3 weeks of waiting and still nothing. Our fridge is under the 1 year warranty but what good does that do if nobody comes to fix it! Buyer beware!
Publicado: August 12, 2018
Deanna of Fargo, ND
Fuente: consumeraffairs.com

Tengo un microondas LG modelo SolarDOM. No funcionaba. Llamé al técnico.
Tengo un microondas LG modelo SolarDOM. No funcionaba. Llamé al técnico. Abrió el horno y lo miró. Eso es todo lo que pudo hacer. No era competente ni estaba capacitado para hacer más. Le pedí que lo llevara al centro de servicio de LG en Trivandrum, India. El técnico del centro dejó caer el horno. Me llamó para que recogiera el horno. Cuando lo llevé a casa, el cristal frontal estaba de nuevo roto. No dijeron ni una palabra. Recomiendo no comprar productos LG en Trivandrum, ya que no hay centros de atención al cliente honestos.
Publicado: July 9, 2017
TJ of Trivandrum, Other
Fuente: consumeraffairs.com

I upgraded kitchen appliances provided by my builder 4 years ago & thou
I upgraded kitchen appliances provided by my builder 4 years ago & thought I was purchasing quality along with customer service by purchasing the Sears Kenmore Elite manufactured by LG. In 2018, the compressor on the refrigerator went out and it took Sears almost two months to replace. In July, 2019 unit started getting hot; Sears repair service came out, worked from 7pm till 9:45 and said they repaired the unit but the next morning it was still not cooling or freezing. Ive had multiple food loss with no customer satisfaction of reimbursement. Ive called multiple appliance repair companies and all have said they choose not to service appliances MFG by LG because of poor workmanship! I am so disappointed because Ive work too hard to just donate to a mega companys bottom line. At this point I cant recommend any LG product based on my experience. After writing this Im still without refrigeration & no customer satisfaction!!!
Publicado: August 7, 2019
Barbara of Porter, TX
Fuente: consumeraffairs.com

My LG refrigerator broke down over a week ago after just 18 months. I paid
My LG refrigerator broke down over a week ago after just 18 months. I paid over $3,500 for it. I have been trying to have my case reviewed by LG for over a week now but they keep rejecting my proof of purchase even though on top of the original receipt and invoice, the Home Depot store where I purchased it from, issued an official proof of purchase letter. I spent over $7,200 on all LG appliances and I am not happy with any of them. The display on the stove broke down in the first week I had it. The washer keeps stalling when I run certain programs. The dryer routinely stops with an error message that the duct is blocked (which is bogus, we checked it on many occasions and there is no obstruction) and the dishwasher does not completely dry the dishes even in extra dry mode. I have never before written a negative review but this company does not deserve to be in business. They do not stand by their product and use the annoying and false slogan Life is Good. Good for them maybe. Not for the customer. Their customer service is a nightmare. All calls are answered by representatives who serve as a layer of protection so you cannot actually get through to anyone who is a decision maker. If you are considering a purchase of an appliance, please stay away from the LG brand!!! Worst ever. I owned a Samsung fridge before and it worked like a dream and was nicely designed. I kick myself in the rear end for not sticking with my gut when I made the decision to purchase the LG junk brand.
Publicado: May 23, 2017
ewa of Burlington, CT
Fuente: consumeraffairs.com

Compramos una lavadora LG de carga superior y accionamiento directo en Best
Compramos una lavadora LG de carga superior y accionamiento directo en Best Buy hace unos años. Desde el principio no ha sido una buena experiencia. La función de vapor nunca funciona y se bloquea 1,2 veces durante el ciclo... y entonces tenemos que vaciar la máquina y volver a empezar. Si a esto le añadimos que el ciclo normal no se llena con nada cercano a la cantidad de agua suficiente, el resultado es ropa constantemente sucia y, o jabón que se seca dentro de la máquina. Y ni siquiera podemos pensar en una carga más grande que unas 6 o 7 toallas grandes... ya que se sobrecarga y se inclina por lo que luego tenemos que drenar el agua y eliminar 1,2 de la carga. Si hubiéramos sabido lo terrible que iba a ser esta lavadora, habríamos comprado cualquier otra cosa. Hágase un favor y evite las lavadoras LG. Hemos escrito a la empresa 2 veces en los últimos años y nuestras cartas son ignoradas. Parece que no se preocupan por sus clientes.
Publicado: March 20, 2020
Rick of Pinckney, MI
Fuente: consumeraffairs.com

My front loading washer leaks from the front. Since it is still under the 1
My front loading washer leaks from the front. Since it is still under the 1 year warranty they sent a technician out, who told me that I have to clean the door of the washer after each use (which I do). Then, they charged me $110 for the visit because it was not a mechanical problem. They never told me that I would be charged for the visit until after the visit.
Publicado: October 30, 2015
Karen of South San Franisco, CA
Fuente: consumeraffairs.com

The LG washer/steam (model Wm2699HNM) broke after 5 years. I called LG and
The LG washer/steam (model Wm2699HNM) broke after 5 years. I called LG and the girl in India wanted to troubleshoot the problem over the phone before referring me to a repairman. I did troubleshoot with her to no avail and then she gave me the number of a repairman. The repairman came out and thought it was the motor. He opened it up to repair it and found that the drum had become detached from the spinner. He said he had never seen this happen on an LG washer. I sent LG an email and didnt receive a response. Then, I called them the next day. They stated that the drum had a lifetime warranty and the motor had a 10-year warranty, but there was nothing they could do for me for this problem. I spoke to an executive manager for the problem and he stated he was sorry that he couldnt help me since my washer was over a year old!
Publicado: July 31, 2012
Sandra of Coopersburg, PA
Fuente: consumeraffairs.com

Nuestro lavavajillas LG nunca (desde el día que lo instalamos) ha limpiado
Nuestro lavavajillas LG nunca (desde el día que lo instalamos) ha limpiado nuestros platos ni los ha secado. Primero noté que después de enjuagar cuidadosamente todos los residuos de mis platos, seguían estando sucios después de pasarlos por el ciclo de limpieza normal. Luego lavé mis platos y empecé a usar la función de fregado enérgico cada vez y noté que los platos tenían restos de comida o jabón y nunca estaban calientes o secos después de que la lavadora se detuviera. Tengo que prelavar todo lo que meto en ella y limpiar el jabón después aunque use Jet-Dry. Mis platos apenas están calientes cuando termina el ciclo de lavado potente de 2 horas. Llamé al servicio de asistencia de LG y, tras varias preguntas, me di cuenta de que la representante del servicio de atención al cliente estaba repasando una lista de comprobación para solucionar la causa del problema. Me preguntó si había limpiado la unidad siguiendo las instrucciones del manual para asegurarme de que no había restos de comida que obstruyeran (SÍ). Me preguntó si había utilizado el detergente adecuado y si mi lavadora tenía realmente potencia (Sí y sí). Me preguntó si había utilizado la función de fregado potente. Quería saber si mi lavavajillas estaba conectado a mi triturador de basura. Me dijo que tenía que comprobar la línea para asegurarse de que estaba libre, pero me dijo que no había manera de hacer eso aparte de mirar la línea - ¿Realmente? Me dijo que obviamente necesitaba que viniera un técnico por el precio de $85.00 para diagnosticar y probablemente más de $250.00 por las piezas y la mano de obra. También me dijo que no podía hablar con un técnico ni con nadie más que con ella por teléfono. No hemos tenido más que problemas con nuestro frigorífico LG, ya que hemos tenido que cambiar la tubería de agua 4 veces antes de que el frigorífico dejara de funcionar y luego tuvimos que pagar a LG por una nueva placa base. No volveré a comprar otro electrodoméstico LG. El servicio de atención al cliente es deficiente en el mejor de los casos y la funcionalidad de los electrodomésticos es una broma.
Publicado: June 5, 2013
Laura of Powder Springs, GA
Fuente: consumeraffairs.com

LG Top Load Washer Model WT5070CW Junk! I cant believe with all the complai
LG Top Load Washer Model WT5070CW Junk! I cant believe with all the complaints listed here for all the same problems, a class action lawsuit cant be generated. I am now part of this long list of dissatisfied customers. Rust around the bleach dispenser, ruining clothes (this is supposed to be acceptable?). Replaced a plastic coupler for $225 two weeks ago (hmmm... There are only two LG tech companies within a 50 mile radius of our home). Now, another problem, I am told my software has to be updated with a new main board and I need a new clutch. By the time Im finished, I can purchase a new (American made) machine. We are empty nesters, have very little laundry and the machine is 3 years old. It is a piece of crap. I would never recommend purchasing from this company. Terrible out-of-the country customer service offering very little help - not to mention a horrific language barrier. It sounds like they read a script and say the same things over and over offering no resolution. In fact, Ive called twice in one night and have gotten different answers from the CSRs. Buyer Beware!!!
Publicado: March 21, 2016
Kathy of Wadsworth, OH
Fuente: consumeraffairs.com

Purchased LGs top of the line matching washer and dryer in Oct 2014. Since
Purchased LGs top of the line matching washer and dryer in Oct 2014. Since have had issues the last four months with OE code and repeated rinse cycles. VERY costly as I pay for water! I contacted LG and of course customer service, located in another country, cannot service the washer. They feel an almost four year old washer is well used! REALLY- washers average lifespan is 12 years on newer versions - older washers would go forever - 25 years plus! Very disgusted with LG customer service and more importantly their craftsmanship of poor quality! Pretty appliances, pleasing to the eye but purely JUNK! This company needs to step up to plate and take care of their customers. Buyer beware - one year new LG appliances that break cannot be fixed because LG discontinues the replacement parts!
Publicado: December 7, 2018
B of Newport News, VA
Fuente: consumeraffairs.com

The LG washer that I purchased from Sears in April 2010 has been nothing bu
The LG washer that I purchased from Sears in April 2010 has been nothing but trouble since I bought it. I returned the original to Sears within three weeks of having bought it. It wont spin water out of the machine and my clothes were sopping wet. The replacement unit continued to have problems with spinning properly. Last week, I noticed that the rug in my basement (just outside laundry area) got completely soaked with water. After five days with fans constantly running, Ive started ripping up my carpet. The pad is soaked through. It is a disaster in my basement now. And I have my house on the market. LG washer has ruined my carpet and made my house less sellable in the process!
Publicado: July 15, 2011
Dana of Lincoln, MA
Fuente: consumeraffairs.com

Had problem with cooler just after the one year warranty which (after many
Had problem with cooler just after the one year warranty which (after many phone calls) was able to have service provided for free to fix. Thought we were out of the woods. Now after only 2 years, the liner on the fridge door is ripping so the door not properly closing thus freezing food (motor is overcompensating). Repair person will charge $279.00 to fix. No thanks. Not investing another penny into this poorly made fridge.
Publicado: May 19, 2015
Joanne of Wilmington, MA
Fuente: consumeraffairs.com

Our LG refrigerator (LFW31925SW) has stopped cooling/freezing. After readin
Our LG refrigerator (LFW31925SW) has stopped cooling/freezing. After reading the MANY reviews, I am very concerned. I do not want to put $500 - $1000 in repairs (even though it is still under warranty) just for it to happen again. It appears that there is a Class Action Lawsuit about this problem but my model is one of the excluded models - Also excluded are consumers who bought LG refrigerator models of which fewer than 1,000 units were sold €or for which the service rate for No-Cooling Events was less than 1% of sales,€ the settlement says.. Is there a way to get this repaired without having to do a repair again in the near future?
Publicado: September 29, 2020
Pamela of Placerville, CA
Fuente: consumeraffairs.com

Compramos una máquina de carga frontal LG hace 10 años. Durante estos 10
Compramos una máquina de carga frontal LG hace 10 años. Durante estos 10 años nos han hecho 6 reparaciones que nos han costado cerca de 1000 dólares adicionales. Hoy iba a ser la séptima reparación, sin embargo nos enteramos que LG dejó de ofrecer piezas para nuestro modelo (piezas descontinuadas). Cuando llamé al servicio de atención al cliente de LG, en lugar de ofrecerme una solución, me preguntaron si necesitaba que viniera un servicio técnico a llevar la lavadora a un desguace... No gasten su dinero duramente ganado para comprar en esta empresa.
Publicado: February 8, 2019
Emil of Des Plaines, IL
Fuente: consumeraffairs.com

Me entregaron el lavavajillas el 25 de agosto de 2016. En Halloween dio el
Me entregaron el lavavajillas el 25 de agosto de 2016. En Halloween dio el código de error AE. El servicio de atención al cliente de LG dijo que no era su problema, que era un problema de instalación. HHGregg vino y dijo que no es defectuoso la instalación era correcta. La máquina entonces dio el código LE así que llamé a LG de nuevo. Me llamaron de un taller de reparación y les expliqué los códigos. El taller pidió las piezas. Después de varios días llamando, finalmente respondieron y dijeron que LG no les había dado un plazo de entrega y que llamaran a LG. Llamé a LG y me dijeron que no era su problema y que llamara al taller. Volví a llamar a LG y me quejé. Tras días de discusión me asignaron otra empresa porque la primera no respondía. La segunda y la tercera empresa nunca se pusieron en contacto conmigo y LG no dijo nada más que oh, estamos buscando a alguien. No me llamaron, así que tuve que volver a llamar. Volví a llamar y me dijeron oh, lo siento, no le hemos llamado. Ha sido rechazada. Volví a presentarla porque otro taller de reparación no respondió. Ahora estamos a 20 de diciembre y es posible que no reciba una decisión hasta el día 23. Entonces tendré que esperar entre 7 y 10 días para que me devuelvan el dinero o me den una máquina nueva. LG no está dispuesta a acelerar el proceso ni a darme un supervisor que pueda tomar una decisión. En cada llamada me dan un sermón sobre los procedimientos y plazos establecidos que hay que seguir. Se proporciona un recibo de impresión.
Publicado: December 20, 2016
Richard of Smithfield, VA
Fuente: consumeraffairs.com

Compré un lavavajillas LG basándome en las críticas positivas, pero a lo
Compré un lavavajillas LG basándome en las críticas positivas, pero a los 18 meses se estropeó y la pieza defectuosa no está cubierta por ninguna garantía. Así que mi lavavajillas de 700 dólares (lo conseguí en oferta, así que fue bueno) es ahora un lavavajillas de 1200 dólares. Es grande y genial, pero en mi opinión no vale 1200 dólares. LG sabe que esta pieza falla, el técnico de reparación nos mostró cómo el panel falla debido al calor y la humedad que se mete en él, y la pieza de reemplazo tiene un recubrimiento epoxi que evita que lo haga. Pero en lugar de llamar a revisión y sustituir la pieza que saben que va a fallar, te obligan a que la reparación la realice SÓLO UN REPARADOR DE LG CON LICENCIA, y a pagar por ello. Un trabajo bastante malo y un mal servicio al cliente. No volveremos a comprar ningún producto LG.
Publicado: July 23, 2020
Kim of Nashville, TN
Fuente: consumeraffairs.com

LG has a good product and they have a good reputation, so I went with them.
LG has a good product and they have a good reputation, so I went with them. I had a talk with them regarding the compressor which was bad and the fluid which was leaking. I was without a refrigerator for three weeks and I told them that when I bought it, I had the same issue. When their people came, they changed the compressor and it was fine. But then, the technician told me when they came out for the third time that even if they change the fluid, they cannot guarantee that the refrigerator will work. It might work for a year, it might go bad in one week. But overall, everything is fine and I had a good experience with LG. Still, if the refrigerator goes bad again, I want LG to replace it for me.
Publicado: August 25, 2019
M. of Tx, TX
Fuente: consumeraffairs.com

Awesome brand of appliance. I will not buy another brand. There is plenty o
Awesome brand of appliance. I will not buy another brand. There is plenty of room for everything, great door space, easily changeable shelving. The freezer space is also great for at least 2 weeks worth of frozen items for a family of 4.
Publicado: September 6, 2019
Traci of Marietta, OH
Fuente: consumeraffairs.com

Tengo una lavadora y una secadora LG, ambas tienen cuatro años. He tenido
Tengo una lavadora y una secadora LG, ambas tienen cuatro años. He tenido problemas intermitentes con la lavadora que no gira, lanzando un código. Hace tres meses llamé a LG para preguntar quién es el representante de reparaciones autorizado para mi zona (no vivo en una zona remota). Dos llamadas telefónicas distintas y 45 minutos de mi vida y todavía no podían decirme a quién llamar en mi área. Finalmente volví a enviar un correo electrónico un mes más tarde y me proporcionaron dos posibilidades, una de las cuales no presta servicio en mi zona. Para cuando conseguí una reparación, la lavadora estaba completamente agarrotada y no se podía reparar. La lavadora se ha ido hoy al vertedero. Un correo electrónico enviado al vicepresidente del servicio en Canadá hace cuatro días ni siquiera ha sido acusado de recibo. Una atención al cliente absolutamente deplorable y más agravante de lo que merece la pena.
Publicado: May 16, 2020
Lesia of Lake Country, BC
Fuente: consumeraffairs.com

La garantía de 10 años del motor no me sirve, lee la letra pequeña. Teng
La garantía de 10 años del motor no me sirve, lee la letra pequeña. Tengo una lavadora LG de carga superior de accionamiento directo que tenía 3 años cuando se rompió la máquina. Llamé a LG y me dieron el nombre de una empresa para hacer un diagnóstico. Esa empresa vino y determinó que el eje del motor estaba roto. El técnico estimó que el arreglo costaría cerca de 900 dólares. (Podría comprar una lavadora nueva por eso) Pensando que era absurdo, volví a llamar a LG y me dijeron que la pieza estaba cubierta pero no la mano de obra. Además, me dijeron que el precio del técnico que me habían recomendado era demasiado alto. Me dieron otro número y llamé a ese número sólo para descubrir que la empresa sólo cubre las piezas inferiores y la mano de obra. Aquí está la parte ridícula. No puedo encontrar a nadie dispuesto a hacer una llamada de servicio cuando sólo la parte está en garantía. Así que después de 3 años con una lavadora cara parece que mi única opción es comprar una lavadora nueva. LG no me ha ayudado nada. No volveré a comprar otra lavadora LG. Es una broma total tratar con su servicio de atención al cliente sin conocimientos.
Publicado: July 18, 2019
Susan of Miramar Beach, FL
Fuente: consumeraffairs.com

El tambor de mi secadora LG se rompió después de 5 años de uso. La costu
El tambor de mi secadora LG se rompió después de 5 años de uso. La costura soldada se había roto causando el famoso golpe por el que LG es tan conocido y no quiere dar soporte. Sugiero que nadie compre productos LG para que aprendan luego el soporte al cliente de las malas prácticas en la fabricación se resuelva y atiendan las quejas de sus clientes. Su servicio de atención al cliente se llena de palabras pero no resuelve las reclamaciones contra ellos. NO COMPREN PRODUCTOS LG.
Publicado: September 30, 2013
Morgan of Beaverton, OR
Fuente: consumeraffairs.com

Purchased from Home Depot on 8/6/2016. Have had problem of ice forming in f
Purchased from Home Depot on 8/6/2016. Have had problem of ice forming in freezer from the beginning. Have purchase 5 year extended warranty. To date, have had following work orders from Home Depot: ** 4/18/18, ** 9/27/18, ** 3/19/19, ** 4/22/19, ** 5/19/19 and they cannot fix problem. LG Work orders ** 6/3/19 and ** 6/24/19. Same problem still exists. Home Depot is supposed to replace unit if they cannot fix it after three attempts to correct problem, but now seem to be getting the run-around from them. Can LG help me on this matter?
Publicado: July 15, 2019
Albert of Kaneohe, HI
Fuente: consumeraffairs.com

Horrible customer service. The refrigerators never fall apart, they are wro
Horrible customer service. The refrigerators never fall apart, they are wrong. The refrigerators are crap. I have one that€s three years old and three compressors later and they still won€t help me out.
Publicado: January 12, 2018
Justin of Syracuse, UT
Fuente: consumeraffairs.com

Mi frigorífico LG empezó a hacer un sonido diferente hace unos 3 meses. A
Mi frigorífico LG empezó a hacer un sonido diferente hace unos 3 meses. Ahora, el compresor de mi frigorífico LG murió a los 3,5 años, con todo el contenido estropeado y perdido. Llevo 2 semanas intentando que LG se ocupe de este asunto. Es tan antiamericano que un fabricante de frigoríficos NO respalde su producto. Modelo LFXS27466S. Mi técnico de servicio está listo para repararlo, pero la tramitación de la carta de autorización de LG está estancada. Parece que obstruir el progreso con excusas es algo común en LG, haciendo que los consumidores se frustren tanto que se den por vencidos.Mi frigorífico no es uno de los 60 modelos mencionados en el acuerdo de la demanda colectiva sobre los problemas de los frigoríficos de LG, pero sufrió la misma desaparición. Paul, mi técnico de servicio, mencionó que el diseño defectuoso de LG provoca presiones indebidas y desiguales dentro del sistema de serpentín dividido que, en última instancia, arruina el compresor de forma prematura. 650 dólares en mano de obra, 325 dólares en piezas, 400 dólares en comida perdida y estropeada de la nevera y el congelador. Todavía estoy esperando una reparación. Estoy muy decepcionado con los frigoríficos LG, su proceso de reparación y su asistencia.
Publicado: January 29, 2021
Jean of Austin, TX
Fuente: consumeraffairs.com

Secadora LG DLE5977SM construida para durar 5 años o menos. Como la mayor
Secadora LG DLE5977SM construida para durar 5 años o menos. Como la mayoría de las personas con secadoras LG de acero inoxidable, el tambor se agrietó cerca de la parte delantera de la costura de soldadura. No está golpeando y raspando en cada vuelta. Este es un problema crónico que LG debería solucionar. Por eso tienen una garantía de 5 años en sus tambores tanto para las secadoras como para las lavadoras... no esperan que duren más de 5 años. Voy a volver a los electrodomésticos de fabricación alemana. Gracias LG, acaban de perder otro cliente que no volverá a comprar LG.
Publicado: July 18, 2011
Dennis of Toronto, ON
Fuente: consumeraffairs.com

I had the identical problem to someone else on here. We bought the LG Frenc
I had the identical problem to someone else on here. We bought the LG French Door Refrigerator from Home Depot and the little hinge on the top of the door broke off and the door was constantly staying open. We just lived with it because we had previously had a problem with a new LG washing machine and nobody in the area would service it! I was told by a serviceman that LG didnt pay them for warranty work and although I dont know if that is true or not. I do know that I couldnt find a serviceman to fix the washing machine, which we eventually disposed of, even though it was less than a year old. Anyway, we moved from that house and happily left the beautiful LG refrigerator with the broken door hinge and lo and behold, the new house that we bought, had the same refrigerator and shortly after moving, the hinge on one door broke on that one too. LG definitely seems to have a quality problem with their appliances and I wouldnt buy one again.
Publicado: July 25, 2014
Wendy of Weare, NH
Fuente: consumeraffairs.com

I have had this washer for about a year and it has annoyed me since I first
I have had this washer for about a year and it has annoyed me since I first used it. I started getting the ue error within the first week of use. I went back and read the owners manual to learn how to load this machine. I started being extremely careful in the way I load it and I would only receive the error occasionally (cant wash a mixed of heavy and light weight items-really? I dont know anyone who doesnt wash their hand towels with their bath towels), but now I receive it with every load I run. My husband washed three loads of laundry this past weekend and he also received the ue error. He said it is a piece of junk! I paid a lot of money for this machine and I am ready to throw it out the window! I am done purchasing LG products. On a side note. I am 54, not tall by any means, but I have always been able to reach the bottom of the tub in a washer. I literally have to stand on a stool to remove all of the clothes from this machine. Bad design.
Publicado: December 8, 2014
Julie of Norcross, GA
Fuente: consumeraffairs.com

I bought my LG French door refrigerator in 2011 and its pretty much dead no
I bought my LG French door refrigerator in 2011 and its pretty much dead now. The ice maker was always flakey but we lived with it. The gasket doors started hanging up and we lived through it. Then ice maker stopped making ice. Ordered new ice maker but found out that it was not making ice because it was not cold enough. Cleaned the coils and it just slowly got worse. Ordered a temp sensor and the main pcb. Tried those parts but still not cooling properly. Called LG. I figured it was the compressor because I read that LG was using bad compressors. Paid a certified LG service provider 600.00 in labor to replace compressor.Called Friday and by Tuesday they were replacing the compressor, wow Im feeling good about now. Two guys 4 or 5 hrs later and calls to LG and they were told they needed the main pcb. I gave them the new pcb I had ordered and the same problem persisted. The compressor shuts down after 15 minutes. They said they would have to order another one from LG and come back. After not hearing for a couple of days I called them and ask them What was up? They said that they ordered but because LG was having so many problems with these compressors they were back ordered and they had no idea when a new compressor would arrive. They said not their fault call LG and ask them.Call LG but they were useless. They said they were not having any issues with bad compressors and dont believe anything you read on the internet. I asked What about the service provider? Is he lying to me? LG responds that it does not take much to become a warranty service provider just ask to be one. No training. Wow! LG pretty much said 7 years is the lifespan of their products and then they become legacy and put at back of the bus. They will provide parts if they can get them. I own a LG55 inch tv that fail after about 5 years, found a main board out of Nova Scotia and was able to repair that. If it wasnt for that it would in the trash.So here is the problem I paid the service provider to replace the compressor and LG provided the part but if they have to come back to do it again who pays for that? LG can send another compressor but theyre not paying for the service. The service provider had two guys for about 4 to 5 hrs. Why would the service provider work for free? I can see this evolving into cant get parts from LG and LG saying they have no issues supplying good parts forever and never repairing my fridge. Thank god I did not but an LG exploding phone. It took them forever to recall those phones!
Publicado: September 10, 2017
Art of New Braunfels, TX
Fuente: consumeraffairs.com

Contacted LG service, tech came out found nothing. Took pictures of the fin
Contacted LG service, tech came out found nothing. Took pictures of the finished wash with soap stains sent them to LG, another tech arrived and tried to solve the problem. No luck. Called again. Still no satisfaction. Finally after fourth tech I had a tech make a suggestion that seems to work. LG engineers in their infinite wisdom of trying to make a washing machine that is water efficient failed. The machine senses how much water based upon the weight of the items in the tub which basically doesnt wash squat. So by having the machine first wet the clothes and restarting the cycle the load is now heavier and the machine increases the amount of water in the tub to accommodate the heavier load. Now you have enough water to actually wash clothes! Seems a stupid way to get a machine to work, but it appears to solve the problem. Basically LG engineers need to learn how to actually test their product before sucking the consumer into buying junk!
Publicado: August 17, 2017
Walter of Calgary, AB
Fuente: consumeraffairs.com

LG doesnt care that they sell an inferior product. Buyer beware. Bought fro
LG doesnt care that they sell an inferior product. Buyer beware. Bought from Costco and have no resolution from them or LG. Their French door lacks a door suppressor like other brands. Despite proper leveling it slams shut and shakes your whole house. Too bad you cant test drive a Refrigerator and find this out ahead of time. Its no wonder other problems occur as the constant shaking has got to be bad for electronics and parts.
Publicado: February 13, 2019
Julie of Estero, FL
Fuente: consumeraffairs.com

My LG refrigerator has a ton of space. I love how they designed the ice mak
My LG refrigerator has a ton of space. I love how they designed the ice maker to be space saving, so that I may fully utilize my door space. Other refrigerators that Ive seen have the ice maker taking up all of the door space. I love that I can change the shelves inside of the refrigerator and the door in a door function is just amazing. The refrigerator drawer is an amazing feature and we use that for everything from wine and pop to lunchmeat and cheese. The freezer drawer is also an easy to use part of this refrigerator, I was amazed at how easy it is to make the most of that space. All in all this is the best refrigerator we have ever owned. Everything is spacious & easily accessible, its a good looking appliance and we get many compliments on it. I was able to get it at an amazing price too, using a coupon during a good sale.
Publicado: January 29, 2018
Gale of Hixson, TN
Fuente: consumeraffairs.com

Esta es la peor basura en la que he gastado dinero. Sólo hace 2 años y me
Esta es la peor basura en la que he gastado dinero. Sólo hace 2 años y medio que tengo mi lavadora y constantemente da el código de error UE porque se desequilibra y añade agua para compensar el desequilibrio. Se repite el ciclo de agua y centrifugado una y otra vez hasta que da este código. Nunca volveré a recomendar esta marca a nadie. No puedo permitirme gastar 800 dólares en algo que no funciona bien. Nunca compre una lavadora LG True Balance. Son cualquier cosa menos verdaderas o equilibradas.
Publicado: December 2, 2017
Caitlin of Branson, MO
Fuente: consumeraffairs.com

Tuve un frigorífico Samsung durante unos 4 años hasta que se estropeó y
Tuve un frigorífico Samsung durante unos 4 años hasta que se estropeó y no se pudo reparar. Compré un LG y estoy muy contento con él. No he tenido ningún problema hasta ahora durante tres años. Funciona bien y no tiene problemas de hielo. El filtro es muy fácil de quitar y sustituir. Recomiendo el frigorífico LG.
Publicado: February 21, 2021
Cynthia of Hephzibah, GA
Fuente: consumeraffairs.com

I have attempted to leave an informative useful & detailed review about
I have attempted to leave an informative useful & detailed review about the quality (or lack thereof) on LG review sites however as the review was unfavourable for LG I have had the review rejected multiple times citing does not meet our criteria. Basically I was being silenced. I have an LG refrigerator that is faulty & is still under warranty. I have tried every which way for LG to honour that warranty & they in return have have tried every which way dishonor it. Very stressful & disappointing to say the least.
Publicado: July 31, 2019
Nick of Other, Other
Fuente: consumeraffairs.com

I bought a LFX23961SB French Door fridge from BestBuy and was initially ple
I bought a LFX23961SB French Door fridge from BestBuy and was initially pleased with it. It is very stylish and I liked the features. Shortly, after purchasing it (6 months) the ice maker went out and LG sent a tech to my home. The repair lasted for one month. The tech again came out and had to repair the computer unit. Three months later, the ice maker and the temp. controls went out. Again, they where replaced. Shortly, there after they again went out. Since then LG has refused to help as the product is out of warranty and discontinued. I am very disappoint with the resolution. I paid for a very high quality product and got a bottom of the barrel of a $700 fridge.
Publicado: November 8, 2011
Joshua of Janesville, WI
Fuente: consumeraffairs.com

My mother who lives in LA got a high tech LG fridge about 4 years ago which
My mother who lives in LA got a high tech LG fridge about 4 years ago which 2 months ago its compressor stopped operating and from that time she has made 6 different appointments with LG customers service to fix it! Every time they go and have look at the fridge and they say well, its the compressor and we dont have it with us!!! Thats all they do. Then my mom has to call them again and book another appointment which usually takes 2 weeks for them to appear, and the same story goes on! Its such a shame that the summer is going to finish and my mom couldnt use her fridge for 2 months. I wonder if LGs customer service has any ideas about living without a fridge in the summer time at all??? Its while my mom paid about $4000 for an useless huge box to sit in her kitchen! Thats not acceptable, frustrating and were not only gonna stop buying LG products, but also well get a lawyer to fix this problem ASAP!!!!
Publicado: August 28, 2021
Mehrad of Osborne Park, Other
Fuente: consumeraffairs.com

We purchased a $2000.00 refrigerator from Lowes a week ago and we already h
We purchased a $2000.00 refrigerator from Lowes a week ago and we already have to have the repair man out to fix a leak. He came to the first appointment right on time, diagnosed the broken line, and said he would order the part and call when it came in and to set the next appointment. Great! Well this was on Tuesday, it is now Saturday. I decided to call to see what is going on. I got a hold of the customer service rep and he advised me that the appointment was set for today being Saturday, between 1 and 3. I let him know that I had not received any call to set up any appointments, but OK Im home. It is now 5:30 pm, Saturday and no repair man, no call. I called Customer Service and the rude woman on the phone said he will be there between 1 and 5 pm. I explained to her the time I was told and she proceeds to argue with me, so I bit my lip and said OK. I called at 5:45 pm because we are getting ready to make dinner and didnt want to be in the techs way and him in ours. I believe I got the same rude person and she said he will be there when he gets there. Lessons learned: (1) dont purchase anything from Lowes (Lowes did say I could bring it back, which is a hassle because it is full and I dont have anywhere to put the food); (2) dont buy anything from LG. Horrible customer service.
Publicado: August 23, 2015
michael of Ventura, CA
Fuente: consumeraffairs.com

The washer shakes the whole house. It is terrible. It is level and still ju
The washer shakes the whole house. It is terrible. It is level and still jumps all over the room.
Publicado: April 13, 2015
Mary of Slayton, MN
Fuente: consumeraffairs.com

I bought an LG front loading washer and dryer in Anchorage and I shipped th
I bought an LG front loading washer and dryer in Anchorage and I shipped them to Nome, Alaska. The washer developed an issue with the gasket leaking. I contacted LG who said, no problem, they do repairs anywhere in the world. As it turns out, not in rural Alaska. They said a certified LG tech had to do the repairs. Since that repair was out of the question, LG sent me a check for my purchase price for the washer, the dryer and the pedestals. Over $3,000. They did not cover my shipping charges. And they cancelled the remaining warranty. I ended up having a local wizard replace both the seal and the door latch for roughly $100. Another minor leak was fixed recently. That set is still working great almost 12 years since my original purchase. No complaints here.
Publicado: July 17, 2017
Mike of North Pole, AK
Fuente: consumeraffairs.com

Initially I chose LG brand because I like their other appliances such as TV
Initially I chose LG brand because I like their other appliances such as TV, Washing Machines, etc. When I bought the refrigerator that was the guiding and deciding factor, familiarity. What I like the most about the LG brand is the nice slick look. I like the brand itself in general. My favorite color in most appliances of that nature is stainless steel. I have been satisfied with the look, functioning and features of my LG refrigerator. I like the inside of the refrigerator as much as the outside. I like the design that allow me to pack my food nicely. Everything I need is neatly tucked away in a place that I am pleased and comfortable to reach and store it.
Publicado: September 19, 2019
Esther of Jacksonville, FL
Fuente: consumeraffairs.com

I booked a complaint for repair of front loaded washing machine on 19-07-20
I booked a complaint for repair of front loaded washing machine on 19-07-2017, but is not repaired till date. The company technician visited my residence on 20-07-2017 & told me that he will visit again on 21-07-2017 after collecting some parts from the service center, but I am waiting till today. He also charge a amount of Rs 275/- on the day ie on 20-07-2017, but repair is still pending. Whether is this the customer care? When I approached toll free no, they told me that, Your complaint have been closed. Why closed without any repair.
Publicado: August 2, 2017
vijay of Nawanshahr, Other
Fuente: consumeraffairs.com

After my husband returned home from Iraq, we thought we deserved an upgrade
After my husband returned home from Iraq, we thought we deserved an upgrade of our 15 year old hand-me-down washer and dryer. We purchased the LG front loading washer (model # WM2487HRM). It began smelling horribly, not long after. We have had to leave the door and the dispenser drawer open, put dryer sheets in to help with smell in between washes, regularly try to wipe out the disgusting rubber seal, after every wash, because of the remaining water, and still it stinks. The printing on the machines is rubbing off, and the seams on the exterior of the dryer seem to be disintegrating. Every time I wipe it clean, the color of the machine (red) wipes off! We also have terrible vibrations with it. On January 18, 2012, we had a service technician come to check why it sounded like it was so far off balance, that it was going to crack the interior. Of course, the extended warranty provider, Federal Warranty Service Corporation, sent out the repair company of their choosing. He checked that the machine was indeed level (we already tried that), still it shook so bad that he had to remove the top of the washer, and proceeded to tell me wow! You should see how bad it is! That thing was going crazy inside there! He said the bearing was bad, and warned that with continued use, it might seize up. He also said that he wouldnt even attempt to replace it, because of the man hours it would require, and they only pay him a flat fee of $95 to repair it. It just wasnt worth his time. He said he would contact the service contract provider with the recommendation, to replace the machine altogether, and even recommended that we get a top loader next time! We still havent gotten any resolution, and our washer is worse than ever! LG, Home Depot, and Federal Warranty Service Corporation should all be ashamed of themselves for producing, selling, and attempting to maintain service contracts on this washing machine! It is the last time I will I purchase from any of them! Class action suit? Count me in!
Publicado: February 6, 2012
Stephanie of Fredericksburg, VA
Fuente: consumeraffairs.com

Let me start by saying that their linear compressor is garbage and warranti
Let me start by saying that their linear compressor is garbage and warrantied for 10 years after purchase date! I purchased my refrigerator in April of 2012. July 26, 2017 refrigerator stopping cooling. The compressor has died after 4 years and their approved service technicians have yet to get a compressor to run in my refrigerator. 1st company has come out 4 times to install the said compressor. I paid $350 to get it serviced to no avail. Not once has the compressor been operational after 20 minutes. It shuts done as the technician drive away. 1st company said it is junk and is all done. The 2nd company that came out that LG sent. Said the compressor needs to be replaced, he cant do it because he said, he wasnt certified. So we waited an extra week so a certified tech was to come out (today Sept 6, 2017, the date they stated) we called and they are not coming, stating that the refrigerator was junk. LGs response was that they provided the part and that€s it. I guess it doesnt need to be operational. Ive been without a refrigerator for over 6 weeks, thinking and waiting for that customer support that does not exist with LG. LG people were more than rude and unhelpful with every call. Buyer beware LG doesnt back their warranty. LG gave us a case number and made us think they would have help in some way but today€s response was priceless. They are done because they provided the part. Make the part operational. They should back their products and not get away with taking advantage of consumers. They (LG) should be acceptable!! $3000 plus $350 repair, down the drain!!
Publicado: September 6, 2017
Michael of Dracut, MA
Fuente: consumeraffairs.com

I just purchased this house in July, all appliance are LG. During home insp
I just purchased this house in July, all appliance are LG. During home inspection the stove blew up and had to have heating element repaired, now the Fridge is not cooling and its control board is not working. Repairman out for Fridge twice said it will cost $600 to repair, better to buy a replacement. These LG appliances were purchase June 2012, they are a 2 1/2 years old. What a joke. Junk in my mind. Parts come from Korea so you have to wait a week to get them. JUNK.
Publicado: December 18, 2014
Barbara of Vero Beach, FL
Fuente: consumeraffairs.com

I agree with the majority of the people regarding LG fridge. I purchased an
I agree with the majority of the people regarding LG fridge. I purchased an expensive counter depth fridge 5 years and 7 months ago and it completely broke down. Not the compressor but a leakage within the wall of the fridge so it cannot be repaired. I paid $125 to the LG technician to come and inspect to tell me that it cannot be repaired and that I should get a new fridge. The technician also let me know that the leakage was a manufacturing issue not wear and tear. I am aware of the LG settlement and was shy of 7 months to claim anything. LG refuses to do anything about it. So basically all their products are useless. I will never purchase another LG product and will make sure that everyone I know do the same. Worse service and company. They knew about the defects but did nothing. Where is the accountability???
Publicado: September 15, 2021
Christine of South Pasadena, CA
Fuente: consumeraffairs.com

DO NOT BUY AN LG COUNTER TOP REFRIGERATOR FREEZER AT ANY PRICE!!! On Nov 3,
DO NOT BUY AN LG COUNTER TOP REFRIGERATOR FREEZER AT ANY PRICE!!! On Nov 3, 2013, I purchased an LG refrigerator-freezer model #LFC21776ST, Serial # 308TRJL49636. An extended warranty was also purchased to service this unit from New Leaf Service Pro, located at 909 Lake Carolyn Pkwy Suite# 900, Irving, TX 75039.On February 2, 2015, I reported to the warranty company, New Leaf Service Pro, that the freezer was not working, and that the automatic ice machine was not functioning. On February 6, 2015, a technician was sent out. He wrote up the issue that he adjusted the temperature controls. On May 15, the same issue was filed with the warranty co. This time, the technician said the ice bucket was not sitting correctly and that was why the ice was not forming. The very next day, I contacted New Leaf and told them that the freezer was still not working and the ice was not freezing. They told me to unplug the unit and replug it, and also to flip the circuit breaker. Again, on August 1, 2015, the same issue was occurring and I contacted New Leaf and asked for a new company to come out. They refused and said they could not change the service company in the middle of the issue (thus stating that it was the same issue all along). On Aug 6, 2015, once again New Leaf sent out a technician who said the computer board needed to be changed. After waiting 2 weeks for the part to be delivered, a 4th repair call was made on August 22, 2015, a fifth service visit was made and the computer was changed. THE UNIT STILL DID NOT FREEZE!After 5 failed attempts to repair this lemon LG refrigerator-freezer, the service company refused to replace the unit and finally sent out a new service technician for a second opinion, for a 6th attempt to repair this lemon. By this time, I had been without reliable or functioning freezer service since February 2015. I had to discard hundreds of dollars of food. This time, the repair company said it was the compressor that had to be replaced. Even though the compressor was covered by LG for 10 years under the manufacturers limited warranty, they refused to deal with this compressor failing because I had the extended warranty. The extended warranty company said they would not repair it unless I signed a damage waiver for them to enter my home (meaning that if they scratched my flooring or damaged a wall, they would not be responsible). I finally ended up removing the unit from the warranty company, and I am now on my own. I still do not have a functioning freezer since February 2015. Do NOT buy an LG unit and do NOT cover it with an extended warranty from New Leaf Service Pro.
Publicado: November 29, 2015
Linda of Forest Hills, NY
Fuente: consumeraffairs.com

Compré este horno para mi marido en diciembre. En julio cocinó un asado d
Compré este horno para mi marido en diciembre. En julio cocinó un asado de cerdo en el horno inferior. La zona entre los 2 cristales se llenó de grasa y condensación. Miramos la parte superior de la puerta y está diseñada sin ningún tipo de junta para evitar que esto ocurra. Llamé a la compañía y me dijeron que esto es un problema de mantenimiento y no está cubierto. No hay absolutamente ninguna manera de limpiar esta puerta de aspecto horrible, así que ahora me quedo con un horno nuevo que parece tener 30 años y estar sucio. Este es un terrible defecto de diseño y ninguna empresa debería tener LG si no respalda sus productos. El horno se veía muy bonito en la tienda con su interior azul, pero, a menos que nunca planee cocinar, no recomendaría siquiera considerar este horno. Ojalá hubiera leído estos comentarios antes de comprarlo, eso me pasa por comprar por impulso. Ahora volveré a Best Buy a comprar un nuevo horno y daré este a los desguaces.
Publicado: September 17, 2015
judy of Crystal Lake, IL
Fuente: consumeraffairs.com

Compré el refrigerador de puerta lateral LG LSXS26366S en mayo de 2016 y n
Compré el refrigerador de puerta lateral LG LSXS26366S en mayo de 2016 y necesitaba un servicio de reparación, el servicio de atención al cliente de LG nos dio un número de una empresa llamada Chipset21. Así que el técnico viene y lo revisa y nos da un resultado diciendo que el compresor está fuera de servicio pero que aún tenemos garantía en él por lo que todo lo que teníamos que pagar en total eran 400$. Después de la estimación que ha sacado $ 125 en ese día, se va después de decir Volveré en 2 días, que era un viernes. No se presentó el viernes, así que me puse en contacto con él después de ese fin de semana. Dijo que no podía aparecer si no llenaba y archivaba el formato de recibo hecho en Google Drive, pero queríamos estar seguros del costo total antes de enviar el formulario porque este formulario tiene otros $245 para las partes. Así que le pregunté varias veces, ¿400 dólares es todo lo que tengo que pagar? Me dijo que sí sin nada más. Y entonces le envié el formulario de vuelta. Él responde que se concluirá en el total de $ 400. Así que sin dudarlo rellené el formulario con el número de tarjeta y otros datos. Me responde: Si nos pudieras enviar el POP (Proof of Purchase), podríamos obtener un poco más de descuento en él. Le envié por correo electrónico el comprobante de compra que había recibido, y me dijo: La actualización del software no se contabiliza en el precio total, así que la actualización del software estaba completamente fuera del total. Al día siguiente sacó 245 dólares, como decía en el formulario de recepción. La cantidad total que sacó fue de 370 dólares, pensamos que se habían descontado 30 dólares y nos sentimos aliviados. En un par de días vino y arregló nuestra nevera, estábamos seguros de que todo había terminado. 5 días más tarde, nos cobró otros 400 dólares, lo que no pudimos entender en absoluto. Así que le llamé para preguntarle por el cargo de 400 dólares, y cambió sus palabras diciendo que estábamos pagando por todo y que el pago total real era de 760 dólares. Nunca me dijo que el total fuera de 760 dólares. No podíamos creer que este tipo de empresa que cambia las palabras cada vez que habla por teléfono sea la empresa de servicio de reparación de la cooperativa con la que trabaja LG. Estamos muy decepcionados con LG en la que confiábamos plenamente. No recomendaremos LG a ningún otro miembro de la familia o a amigos cercanos cuando necesiten aparatos electrónicos para el hogar. Hemos utilizado frigoríficos mucho más antiguos que este y nunca tuvimos que preocuparnos de que el compresor se estropeara. Y el servicio de atención al cliente de LG ha sido el peor que he conocido.
Publicado: March 5, 2020
Sook of Bowie, MD
Fuente: consumeraffairs.com

Evitar si es posible. Compré un par de lavadoras y secadoras. Llegó bien
Evitar si es posible. Compré un par de lavadoras y secadoras. Llegó bien y la lavadora parecía haberse montado estupendamente. Cuando llegó el momento de la secadora después de la instalación, la secadora empezó a dar errores sobre los patos bloqueados. Primero se comprobó el trabajo de los patos instalados, eso no ayudó; luego se quitó la secadora de encima de la lavadora y se quitó el escape por completo, esto tampoco eliminó el problema. Empecé a contactar con el servicio técnico de LG, después de algunas idas y venidas; reinicié la máquina un par de veces y esto tampoco causó ningún avance. El día en que se suponía que se iba a realizar el servicio, me tomé un día libre en el trabajo y tenía un horario de 2 horas. El día en que se suponía que se iba a realizar el servicio, me tomé un día libre en el trabajo y tenía un horario de 2 horas. Volví a contactar con el servicio de asistencia técnica para preguntarles por qué no se había presentado. No me dieron ninguna razón concreta de por qué, y ninguna explicación de por qué ni siquiera se pusieron en contacto conmigo al respecto. Más idas y venidas sobre cómo resolver este problema y resulta que ni siquiera pueden volver a reservarme para otra franja horaria, ya que no hay franjas abiertas. Así que ahora llevo dos semanas sin poder usar la secadora sin tiempo para que un técnico pueda venir a arreglarla, y con un servicio de atención al cliente al que realmente no le importa que esto se solucione. Todo esto en una compra de 2500 dólares de un equipo nuevo. Para resumir, eviten comprar LG.
Publicado: February 14, 2019
Illya of Toronto, Canada
Fuente: consumeraffairs.com

I bought LG washing machine and dryer, model wd-12316rdk, two years back (s
I bought LG washing machine and dryer, model wd-12316rdk, two years back (supposed its 5 years guarantee). In the first year, the main board had burned and I called the agency. (They told me that this model has main default which is this one. So why do you still sell it? I really dont know.) They didnt want to change it then they changed it after pressure from my side. One day later, its burned again then they changed again and now its getting burned for the third time. Three times within two years is really unacceptable. It cost me a lot almost $1000 so I really need to be compensated by a new one or I will raise and file official complaint against your company in front of the Egyptian courts.
Publicado: January 29, 2012
Heba of Cairo, egypt, other
Fuente: consumeraffairs.com

I spent $2379.00 for my LG Fridge Model number LFX21976ST/02. I have had it
I spent $2379.00 for my LG Fridge Model number LFX21976ST/02. I have had it since 2011. Not long compared to every other refrigerator I have ever had. It had been a total piece of junk since I purchased. The ice maker never works. You have to unplug the door to the ice and chip the ice as it never comes down. The french door closure has broke and it a nightmare. It has to be closed in a certain order or it remains open. The only problem is, there is no indication it is open, so I have had spoiled food on at least 4 occasions. Now I find out the Compressor has gone out. In 5 years??? I live alone and its not opened and closed constantly. I will NEVER buy a product from them ever again. In fact Im throwing out this one and just going to get a new cheap one.
Publicado: October 25, 2016
Sonja of Los Angeles, CA
Fuente: consumeraffairs.com

I bought this washer from Conns 2 years ago along with the matching dryer.
I bought this washer from Conns 2 years ago along with the matching dryer. I bought it on the recommendation of my nephew who had the set. I guess he never used it otherwise he wouldnt have recommended it to me or 2 of my sisters or he flat out hates us. My 2 sisters have already sold off the washer for cheap on craigslist and bought GE products; I will be doing it the same thing soon.This POS gets off balance even when during a Tub Clean which is done when the washer is empty. It can take hours to complete a load as you have to babysit it to make sure you wont get the UE code; when that happens it will fill the washer with water and try again, over and over. When I can get a load to go through a cycle completely without an error code I feel like I have won a prize. I do know that the best way to get a load to complete is to fill that sucker up! Small loads will continually go off balance until you reach the breaking point of pulling out most of the wet load and spinning it out by sections. Ive done this too many times to count but I wont wash baby clothes with the regular laundry.Oh yeah, when the machine had to refill and refill with water, the detergent and softener dispensers get filled with water even after the load has completed so when you go to do another load and pour the product in, it releases into the load immediately as its full of water. I now have to check that the drawer is empty before adding in the detergent, if not then I have to shake and open and shut the drawer rapidly to clear out the excess water.If you have small children be aware that they can climb in the drum and if they have accidentally turned it on and closed the lid, they are going for a ride! My 7 year old daughter and her friend did this to scare me only it backfired on them, the machine started despite the fact I had the child lock enabled. The lid would not open even after being unplugged, the mechanism jammed. We had to break the lid to get the girls out before they suffocated. Needless to say they were the ones scared beyond belief and mostly unhurt except some scratches and bruises. The drum is HUGE, 2 kids fit in there along with half a load of laundry! LG replaced the lid and said they would work on the child lock aspect and get back to me but I havent heard a thing from them.I dont think it cleans well either, Ive pulled out crib sheets and they still have spit up on them which is gross. Because of the way the drum agitates, items usually end up balled up or tangled together so not everything gets cleaned. On every load I usually set it to the soak cycle so I know everything is getting wet; when I forget is when I find stains that should have come out. Buy any other brand than this one, Im buying a GE even though they are loud machines. This is a quiet machine, you dont even notice that its refilled the washer in the rinse cycle for the past four hours straight as the UE signal doesnt always come on.
Publicado: April 8, 2015
Alison of El Paso, TX
Fuente: consumeraffairs.com

My refrigerator is a double door with bottom freezer. Approximately one yea
My refrigerator is a double door with bottom freezer. Approximately one year after I got it the ice box broke and had to be replaced. Lucky for me the warranty was still active. Now, approx. 18 months and the refrigerator section is freezing my food. Without warranty, I am not sure what to do at this point!!!
Publicado: October 31, 2014
Carol of Palm Beach Gardens, FL
Fuente: consumeraffairs.com

Nuestra lavadora de carga frontal, comprada a través de Best Buy hace 6 me
Nuestra lavadora de carga frontal, comprada a través de Best Buy hace 6 meses, tiene un dispensador de jabón que no desagua correctamente. El servicio de atención al cliente de LG, con el que ya he contactado 5-6 veces, no soluciona el problema sin un recibo de papel adecuado. Nada de lo que tengo es lo suficientemente bueno para ellos. La experiencia más frustrante para un electrodoméstico nuevo.
Publicado: January 30, 2020
Emily of Santa Barbara, CA
Fuente: consumeraffairs.com

Compramos un lavavajillas LG hace 4 meses. Después de 3 meses empezamos a
Compramos un lavavajillas LG hace 4 meses. Después de 3 meses empezamos a tener problemas. En el último mes es más el tiempo que no hemos podido utilizarlo que el que ha funcionado. He llamado a LG 4 veces hasta ahora, es bastante obvio que no pueden arreglarlo pero se niegan a cambiarlo. Estoy en el punto en que ya no lo quiero, sólo quiero que me devuelvan mi dinero. Que desperdicio de dinero. Te dan la oportunidad de poner una reseña en su página web, pero adivina qué... mi reseña nunca se publicó.
Publicado: June 4, 2014
C. of Auckland, Other
Fuente: consumeraffairs.com

I bought LG fridge, model LFX31925ST, $2900, two years ago. Slowly, the fri
I bought LG fridge, model LFX31925ST, $2900, two years ago. Slowly, the fridge and freezer got warmer. By the time I realized it, I lost $500 worth of good. I spent three hours tossing food into the trash. I called customer service who told me to lower the freezer temp to -4 and open and close the door freezer door three times. Then, he said I needed a technician. I asked him how much the service call would be, and he said he had no idea. After reading all these other complaints, I think we should start a class action law suit and dense our money back. What a piece of junk! I always bought Kenmore prior to this purchase. I will NEVER buy another LG product!
Publicado: July 17, 2017
Margaret of Knoxville, TN
Fuente: consumeraffairs.com

Purchased LG front load washer model WM2301HW 01/03/2011. Could not get thr
Purchased LG front load washer model WM2301HW 01/03/2011. Could not get thru cycle without repeated UE error codes, drum not spinning & water leaking all over. 2015 tech replaced board control and other parts. Now I have the exact problem as before. Machine is JUNK. This weekend had to purchase a new washer because warranties much less good customer service or products to say the very least do not mean anything to LG. Out of curiosity checked reviews for LG front load washer & what do you know... Hundreds of other innocent consumers has had to put up with the same abuse from your LG company. We need to all band together and fight the unjustified ethics of LG. Ive contacted an attorney; well see what happens. P.S... and YES the clothes & washer do stink just like LG company. To the couple of reviews who said their clothes do not smell... You had better get your smeller fixed!!
Publicado: September 7, 2016
Marianne of Katy, TX
Fuente: consumeraffairs.com

We have 5 LG appliances bought in 2011. Washer piece of junk. Today refrige
We have 5 LG appliances bought in 2011. Washer piece of junk. Today refrigerator shut down. Went back and forth with LG people. Very dissatisfied with their products even after a repairman said washer was deteriorating. Recommend not to buy their products. Wish I didnt.
Publicado: August 1, 2017
pat of Butler, Pa, PA
Fuente: consumeraffairs.com

La lavadora tiene un olor agrio. La cancioncita que suena cuando la lavador
La lavadora tiene un olor agrio. La cancioncita que suena cuando la lavadora no funciona y la secadora se corta mucho. Dejando mi ropa mojada. Estoy descontento con este equipo desde que lo compré. Eran más caros y desde luego no merecían la pena. No volvería a comprar este producto.
Publicado: February 19, 2019
Peggy of Ringgold, GA
Fuente: consumeraffairs.com

We purchased LG appliances in October 2008 - a beautiful side-by-side fridg
We purchased LG appliances in October 2008 - a beautiful side-by-side fridge, a 5-burner gas range, microwave/hood, and dishwasher to the tune of almost $5,000. We have had nothing but problems with the dishwasher since day 1. LG replaced it once, then replaced the heating coils and then stopped responding to our requests for help. I loved my range. That is until the knobs started falling off and we would smell gas. The range was not even a year old. LG sent someone out to look at it, who told me the burners turned on okay and there was nothing they could do. I contacted LG, explained that the gas would turn on from just brushing by the range and we would not know it until we smelled gas. They agreed to send replacement knobs. I noted that, in the subsequent model, the stems and knobs had been redesigned. I assume because this was a universal problem.I continued to complain about the safety; however, once I explained that there was no safety issue if the knobs were replaced, LG agreed to continue to send me new knobs whenever needed. Since that time, I have called about once a year for a new set. I contacted them today and after over an hour of arguing, was disconnected after being told the stove is out of warranty and they will no longer replace the knobs. I explained that I paid $1,500 for this range and the complaint/concerns were raised during the warranty period. I actually had to take pictures of the online chat with my cell phone after I was disconnected.At this point, I am contemplating a class action suit primarily due to the safety concerns related to having the gas on without the burner. I refuse to pay $350 for a new set of knobs every year. As an aside, I have noted that LG has stopped making ranges.
Publicado: May 15, 2013
Susanne of Weaverville, NC
Fuente: consumeraffairs.com

I bought a top loading LG washer from Home Depot in March 2016. By October
I bought a top loading LG washer from Home Depot in March 2016. By October 2016 it was smelling like mold & mildew. I did everything I was suppose to: use washer cleaner in it and run cleaner cycle once a month, it continued to get worse. I contacted LG Customer Service & Tech Support in December 2016, they scheduled a repairman to come out. He put cleaner in it & ran a cycle, and confirmed the smell. I called a week later, complained again. They sent repairmen out 5 times over the next 3 months who each did the same thing and confirmed the washer stinks, at this it reeks, and each time they said it was unrepairable. But, LG would not deem it unrepairable over the phone on Tech Support with the repairman and this is the only way you can get a new washer. Two different repair services were coming out at this point and both refused LG request after multiple visits to my house. So 3.5 months later I had wasted 5 work days waiting on repairmen time windows of 5 to 6 hours to come to my house, pour cleaner in my washer (which I am a very competent, college-educated person who can pour cleaner in a washer and press a button) & then have both repair companies tell me they will no longer waste their time coming to my house. I also has a plumber come out and inspect my lines and hookups ($114.00) cost to me and tell me the smell was definitely coming from washer. Now, LG says nothing else they can do!! I was sold a lemon, had it less than six months, and started having issues. LG is the worse company I have ever dealt with. They make you jump through hoops like a circus dog and beat you down hoping you will just give up. This company needs to be held accountable for their non-actions. Please do not buy LG products!
Publicado: March 24, 2017
Melissa of Imperial, PA
Fuente: consumeraffairs.com

We move a lot and this is our 4th LG Washer and Dryer set. However the new
We move a lot and this is our 4th LG Washer and Dryer set. However the new machines, neither fill properly with water or agitate like the older models and therefore clothes, towels, sheets do not come clean. We were told by LG to use the permanent press cycle as it uses the most water. In addition, select prewash, extra rinse and heavy duty (for amount of soil). All this take over 1.5 hours. It does use a bit more water and clothing is much cleaner but not 100%. All our whites have slowly greyed after using this washer for 6 months. Yes they can advertise that they use less water but they sure cannot advertise that the washer does its job.
Publicado: February 11, 2016
Mark of Poughkeepsie, NY
Fuente: consumeraffairs.com

My 35 month-old LG fridge model LFC22770SW compressor has failed and appare
My 35 month-old LG fridge model LFC22770SW compressor has failed and apparently an LG compressor certified technician must do the repair - but there isnt one in the whole Toronto/GTA!! LG keeps having me call service centres that dont come to my area...looks like I am one of many (who will never buy another LG product and will pass this on). Four days now...
Publicado: September 24, 2018
Theresa of Canada
Fuente: consumeraffairs.com

Lava bien la vajilla, pero el escurreplatos está mal configurado. Los plat
Lava bien la vajilla, pero el escurreplatos está mal configurado. Los platos tienden a terminar en un ángulo de 30 grados con respecto a la vertical y esto limita la capacidad de la máquina. Pero tiene buen aspecto y funciona bien, así que no hay quejas graves.
Publicado: January 24, 2018
Ted of Clermont, Florida
Fuente: consumeraffairs.com

He comprado una cocina de gas LG. Al cocinar durante 30-40 minutos utilizan
He comprado una cocina de gas LG. Al cocinar durante 30-40 minutos utilizando el horno a cualquier temperatura, el horno se apaga y el icono PF parpadea y el icono del ventilador parpadea. Si se abre la puerta del horno, la luz se enciende y se apaga. Los botones de control no funcionan hasta que el horno se enfría. El técnico de LG dijo que había un fallo eléctrico. No fue así. El técnico de LG que vino a mi casa dice que es la placa de alimentación que deja pasar demasiada energía, lo que hace que se apague. Espero que tenga razón y me disgusta tener que pagar una factura de reparación por algo en un electrodoméstico nuevo.
Publicado: March 5, 2014
Christine of Baltimore, MD
Fuente: consumeraffairs.com

I purchased an LG top loading washing machine in 2014. It is by far the wor
I purchased an LG top loading washing machine in 2014. It is by far the worst washer I have ever dealt with. It can honestly take all day to wash a load of clothes unless I stand there to make sure that it does not stop to run more water in to rebalance the load and trust me I do everything I can to make sure that it is balanced. I would love to be able to throw it out the door.
Publicado: July 22, 2015
Tabatha of Rockwell, NC
Fuente: consumeraffairs.com

I have had machine (WT1101CW) for 20 months and problems since beginning. P
I have had machine (WT1101CW) for 20 months and problems since beginning. Problem intermittent from beginning and I got mad but let it go. Called within year and they did something via phone at machine. Problems persisted and I called a number of times as I got angrier and they did nothing. Problem is constantly out of balance condition and clock and mechanism seems to keep repeating steps. It rinses and again and again and clock jumps all around. I finally put on special and set spin only to get water out but it goes from 13 minutes to eight and then back to ten minutes. I finally put clothes wet into dryer. Problem was intermittent initially but now seems to be problem every time. I cant stand with machine all day so generally takes today six hours to do one load wash. Out looking for a replacement machine and when purchase will put this on curb of my busy street with sign about its problems. Company recently said wont fix machine under warranty and I must pay. Ive already paid for their junky machine and wont give them any more money. Anyone who buys this companys washing machines has to be crazy in my opinion. I should have purchased a good Sears set originally.
Publicado: June 15, 2015
chris of Warminster, PA
Fuente: consumeraffairs.com

We purchased a new LG French Door Refrigerator from Home Depot in May 2015.
We purchased a new LG French Door Refrigerator from Home Depot in May 2015. In May 2016, June 2017, and June 2019, the refrigerator has stopped working completely, resulting in a total loss of the contents of both the fridge and freezer. We are a family of 5, so we have lost a significant amount of groceries each time. I called LG customer service yesterday (6/27) and was told that they could not help me, as we had purchased a (now-expired) 3-year warranty through Home Depot. After much back and forth, the rep finally agreed to schedule a service appointment. The first available appointment is for Monday, 7/1.We will be without a refrigerator for 5 days in the middle of a Texas summer, provided the issue is fixable. However, as the same issue has already been fixed twice, Im not confident that this will be a lasting solution. We spent $2800 on a refrigerator that has completely stopped functioning 3 times in 4 years. We were also informed yesterday that we may need to pay for the repairs, if they determine it is not a warranty item. We will never buy another LG appliance again.
Publicado: June 28, 2019
Melissa of Mansfield, TX
Fuente: consumeraffairs.com

It didnt cost as much as other refrigerators with similar features and styl
It didnt cost as much as other refrigerators with similar features and styles. Also the place we bought the fridge at had a lot more LG type of refrigerators than any other brand of refrigerators. The features I liked the most about the LG refrigerator was probably that it had an ice maker and water spout built into it with options on how you want your ice (crushed or cubed). I disliked how little ice you were able to get throughout the day considering there are a lot of people in my household, the ice ran out rather quickly.
Publicado: September 21, 2019
Maggie of Marysville, CA
Fuente: consumeraffairs.com

We have contacted LG about the issue with their over the range $400 microwa
We have contacted LG about the issue with their over the range $400 microwave door design flaw! After being ignored for several days, we sent the receipt and pictures of their product that was falling apart. I called and they said they are unable to provide us with a replacement door. Really? Is this is how they take care of their customers? They dont even provide you with options! We were not asking for a new microwave since it is out of the one year warranty. LG customer service is terrible. Obviously, we are not the only ones complaining about the door issue. I see other customers€ frustrations as well. Way to go LG. They should change their motto; instead of €life is good€, it should be €life is no good€ (because we do not take care of our customers). The whole microwave function isnt working. Now, we are forced to buy a new microwave oven!
Publicado: May 17, 2013
Maritza of Federal Way, WA
Fuente: consumeraffairs.com

For the past hour I have been reading about unsatisfied customers with the
For the past hour I have been reading about unsatisfied customers with the same problems with the linear compressor. Since 2011, we also have lost numerous total food items, ice maker freezing up and plugging the chute, water dripping from the dispensers and the control panel peeling as well as the load and vibrating compressor noise. I eventually removed the little tray in the dispenser so I could monitor excess water leakage to immediately clean up. Also with the control panel peeling with possible water seepage, now some of the functions on the control panel no longer work.Two other family member also purchased this same model at the same time not knowing all these eventful problems. We all have experience the same problems. Removing all the food contents and unplugging the refrigerator 2-3 times a year seems ridiculous and also trying to remove the frozen water buildup that plugs up the ice dispenser is a pain.I see the same over and over form response from LG which tells customers to contact them, but I have not read if any of these hundreds (maybe thousands) have had any resolution. I know there was a Class Action Suit and Settlement Clark v. LG Electronics USA, Inc. Case No:3:13-cv-0485-JMJMA for models sold before January 2014. Why hasnt LG been made responsible to rectify this compressor problem. I too will never buy nor recommend an LG Refrigerator to anyone.
Publicado: July 10, 2019
Janet of San Bruno, CA
Fuente: consumeraffairs.com

The refrigerator was recommended to me by a friend. I really do take pride
The refrigerator was recommended to me by a friend. I really do take pride in this amazing refrigerator for sure. I cannot say it enough. It was a standard basic refrigerator and had an ice maker in it. It was stainless steel and a shiny grey and was hard to stain or beat up. Even with a child in the house this refrigerator is so darn durable and I absolutely love it. It was a good refrigerator and kept the food cold like all refrigerators should.. This refrigerator was definitely built to last for years and am so glad I found it. I even got a good deal. This refrigerator belongs in every single home. I cannot say it enough.
Publicado: September 9, 2019
Amy of Houston, TX
Fuente: consumeraffairs.com

In April 2015 I purchased an LG refrigerator model # LF S29766S from Bestbu
In April 2015 I purchased an LG refrigerator model # LF S29766S from Bestbuy in Garden City, New York. On June 22, 2018 I noticed that everything in freezer was defrosted. Problem was reported to LG who referred me to Bestbuy who I had purchased 5 years warranty with. After waiting for nearly one week, serviceman assessed refrigerator and indicated that a new compressor was needed. After speaking to various people, I learned that there have been problems with LG refrigerators. If so many people are having problems, LG refrigerators should be banned.
Publicado: July 3, 2018
Patricia of Elmont, NY
Fuente: consumeraffairs.com

Lo siento, no lo sabía antes de la compra. Lo compramos en 2015 y tuvo un
Lo siento, no lo sabía antes de la compra. Lo compramos en 2015 y tuvo un par de problemas desde el primer día. Las rejillas inferiores se cayeron, así que tuvimos que llamar a un técnico que literalmente estiró las partes inferiores de las rejillas para que no se cayeran en el fondo. Varios vasos se rompieron enseguida porque la rejilla superior tiene un diseño terrible. DW es difícil de cargar y estoy constantemente moviendo las cosas. Ahora ya no limpia bien la vajilla. Usamos los productos recomendados y ahora tiene más residuos que nunca. Por favor, aléjense de este lavavajillas.
Publicado: March 29, 2019
Dara of Summit, NJ
Fuente: consumeraffairs.com

Cada vez que uso mi lavadora LG Wave Force, supuestamente autoequilibrada,
Cada vez que uso mi lavadora LG Wave Force, supuestamente autoequilibrada, tarda varias horas en terminar una carga a menos que esté constantemente reajustando la ropa para mantenerla equilibrada uniformemente. No parece importar si la carga es grande, mediana o pequeña. El resultado sigue siendo el mismo. La ropa no parece salir limpia y la máquina tarda una eternidad en terminar una carga. Me gasté mucho más de lo que esperaba por esta lavadora debido a las buenas críticas que leí sobre ella y estoy muy insatisfecha desde que compré esta basura. Nunca volveré a comprar una lavadora LG y estoy escribiendo esta reseña para ayudar a otros a ahorrar su dinero para invertirlo en una lavadora que merezca la pena. Claramente este fue un gran error de compra. Como si hacer la colada no fuera suficiente tarea, cuidar de esta lavadora y reajustar constantemente la ropa es la pesadilla de una mujer ocupada. He hablado con mucha gente y el consenso es que la gente ama su lavadora si compraron una Speed Queen. Voy a estar buscando en ese tipo de lavadora pronto. ¡¡¡Ya habría tirado la lavadora LG por la ventana de mi segundo piso si pudiera!!!
Publicado: December 31, 2017
Kristine of Pipersville, PA
Fuente: consumeraffairs.com

Our front load LG washer began giving us problems 8 months from purchase. I
Our front load LG washer began giving us problems 8 months from purchase. I called LG twice and they recommended unplugging the unit to reset the computer. The machine would work after waiting 6-8 hrs. Eventually, that did not work and repair was needed. The repair men discover two tears in the rubber gasket that were caused by metal clips below that had 1) sharp edges and 2) placed too near the gasket. Over the year of use, the tears occurred and dripped onto the thermistor. It was a manufacturing/quality issue, even supported by the repair man and discussed with their technician at LG who agreed and took notes. LG refused to pay for the repair because it was outside the warranty period. They were disrespectful on the phone and emailing exchange kept sticking to company line of outside the warranty period. Good companies stick by their workmanship. I believe they can make good machines. Mine was a lemon and they couldnt care less.
Publicado: February 21, 2013
Karen of Norwich, VT
Fuente: consumeraffairs.com

First off, I must say that my LG appliances were great. At First. We bought
First off, I must say that my LG appliances were great. At First. We bought a new house and all new major appliances. Now at the 5-year mark, they are breaking. No problems with broken parts except the ice dispenser (only crushed). A month ago, the stove overheated. I looked online only to find out that the stove had been recalled. A call was put in to LG and I was given an order number and told that a repair company would contact me. After 10 days, I called LG back again and I was then given the name and # of the company that was supposed to come and fix the stove. Another week goes by and I call that company to be told that I lived too far away to come fix it (about 30 miles). Another call to LG who did not believe me, so I was put on hold for almost an hour while LG called the repair company. I was then given the name of another company on July 5, that I contacted. Company # 2 said they were waiting on the part. Today is July 17. I still have no working stove. On July 15th, I came home to water all over my kitchen floor. I opened the refrigerator door to warm food and melted ice. I bypassed LG and called out a repairman on the 16th of July ($70.00) just to pull in the driveway. The repairman moved some stuff around and called it good. Today, the 17, I called him to let him know that the fan is still blowing but the temp is about 50 degrees. So now I have 2 very pretty LG appliances that do not work. Not happy at all because both items were big ticket items totaling over 4 grand. Also have an LG TV that is 2 years old, used maybe 3 times a week, that has about 5-inch black spot in the screen. I guess I would rather pay a higher electric bill every month using an older but functional item than to have to replace appliances every couple of years. Very disappointed and will not buy another LG product again.
Publicado: July 18, 2014
Lori of Newton Falls, OH
Fuente: consumeraffairs.com

The ridiculous LG HDTV refrigerator, no replacement parts - Wayne Park, Pre
The ridiculous LG HDTV refrigerator, no replacement parts - Wayne Park, President of LG headquarters in New Jersey, has not returned my numerous phone calls to repair/replace their digital refrigerator of tomorrow. Folks, this refrigerator has serious functionality issues and LGs customer service told me that there are no replacement parts anywhere in the world, not even in Malaysia. Life is not good in our kitchen and I am still waiting for Wayne Park to call me to replace this ridiculous, expensive, non-functional refrigerator.
Publicado: October 1, 2012
Donna of Malvern, PA
Fuente: consumeraffairs.com

I purchased a two drawer LG refrigerator (LMX25981ST) in April 2010. In Feb
I purchased a two drawer LG refrigerator (LMX25981ST) in April 2010. In February 2013, the freezer stopped working. I called LG customer services and was put on hold several times for 5-7 minutes each time. Then I was given a phone number for an authorized service center (which it seems was nearly 200 miles away). When I called them, they said they could possibly send someone out the following week (I called on a Wednesday, they wanted me to wait until the following Tuesday). I couldn€t get an earlier time and really needed the refrigerator. And so, I called a local repairman who was able to come that day. He said there was a leak in the freon and that I needed to call LG back. When I reached someone at LG again the next morning, they tried to put me off for another 3-5 business days, which was unsatisfactory. I expressed that I could not be without a working refrigerator that long as I have medication and other needs that must be kept refrigerated. They were no help and seemed uncaring. Also, this was a very expensive refrigerator, and I was at a loss as to why I would be having this problem less than 3 years after I bought it. At the time I bought the refrigerator, I changed all my appliances to LG because I trusted the brand. I had a major problem with the gas stove and had to return it for another model, which also had problems and had to be serviced less than a year after the purchase. The LG microwave oven that I also bought at the same time had a problem with the door, but the service on the other 2 appliances had been so poor that I have been just living with the microwave problem. LG appliances look very nice on the showroom floor and in my kitchen, but that is where the nice stops. The appliances have not held up, and LG has not been helpful in resolving the issues. The customer service is very poor and that, along with the quality issues, would keep me from buying another LG appliance or recommending one to anybody. I have had nothing but problems, and they are ongoing.
Publicado: February 14, 2013
Patt of Montgomery, AL
Fuente: consumeraffairs.com

I have only owned it for two years but Im very happy... it was a gift so I
I have only owned it for two years but Im very happy... it was a gift so I did not have an opportunity to shop for it. But I believe in the integrity of the LG brand over some of the other offerings. I have been happy with the design of the stainless steel unit and how it blends in to my kitchen with other stainless steel appliances. I enjoyed the design of the refrigerator freezer and its many compliments. The deli drawer perfect for small items like yogurt containers and cheese and deli. Had to rearrange the shelving to allow for taller items like milk, juice, ice tea etc. though. I would also improve the freezer compartments with additional shelving.
Publicado: September 13, 2019
Mary of Houston, TX
Fuente: consumeraffairs.com

LG is one of my favorite brands. Thus far, Ive had no issues with it. LG ha
LG is one of my favorite brands. Thus far, Ive had no issues with it. LG has got to be one of the most innovative brands regarding household appliances. I just liked the refrigerator best. The way it was displayed at Best Buy was very appealing. The style, its features, and how practical it came across. The customer service representatives at Best Buy were very convincing as to how convenient the latest LG refrigerator would be. And boy, were they right. Its very nice. Its interesting, efficient, and easy to use. But I would want the water filter to be cleaned more often. Otherwise, I have no issues with my refrigerator. The LG brand works really well. I highly recommend it to anyone.
Publicado: September 22, 2019
Andrea of Miami, FL
Fuente: consumeraffairs.com

Tengo el frigorífico LG modelo LFXC24726S que está identificado con el co
Tengo el frigorífico LG modelo LFXC24726S que está identificado con el común fallo prematuro del compresor que provoca que no haya refrigeración. Heredé este refrigerador cuando compré la casa hace 2 años, por lo que no tenía recibo de compra. El compresor falló recientemente y llamé a LG. Me dijeron que las piezas están cubiertas por 10 años a partir de la fecha de compra y la mano de obra por 5 años a partir de la fecha de compra. Como no tenía el recibo de compra, se basaron en la fecha de fabricación de septiembre de 2015. La unidad falló y llamé el 11,12,20. Sólo dos meses por encima de los 5 años desde la fecha de fabricación. Me cobraron 125 dólares por teléfono por la llamada de servicio y otros 250 dólares por la mano de obra que se necesitó para reemplazar la pieza (que estaba cubierta por la garantía) para que su refrigerador fallara y funcionara. El aspecto más frustrante para mí es la lógica de que después de fabricar un producto de gran consumo no llega al usuario final a la semana siguiente. Tengo la sensación de que en el caso de los electrodomésticos de gran consumo, la fecha de fabricación es de más de dos meses antes de que los compre el usuario final. Sé que este frigorífico se compró después de enero de 2016 porque fue cuando los anteriores propietarios de mi casa compraron la casa y remodelaron la cocina, pero obviamente eso no pudo ayudar a influir en mi caso para renunciar a la tarifa de mano de obra. A mi mujer y a mí nos encanta el frigorífico, sobre todo porque la máquina de hielo es pequeña y está en la puerta y no ocupa toda una esquina del estante superior y también conserva algunos estantes pequeños en la puerta del dispensador, a diferencia de la unidad Samsung que teníamos en nuestra casa anterior, donde perdimos el espacio de la esquina superior del estante y perdimos los estantes más pequeños en el interior de la puerta del dispensador. Lamentablemente, no vamos a elegir LG para nuestro próximo frigorífico. Es demasiado poco fiable y tengo que pagar unos cientos de dólares de mi bolsillo por su producto fallido. Por no mencionar que tardó 6 días en venir un técnico.
Publicado: November 29, 2020
Gary of Waban, MA
Fuente: consumeraffairs.com

Compré un frigorífico LG hace 1 año y medio. Empezó a hacer un ruido co
Compré un frigorífico LG hace 1 año y medio. Empezó a hacer un ruido como el de un avión a punto de despegar. Llamé al servicio de atención al cliente y me dijeron que era el ventilador y que había que descongelarlo manualmente. Nunca había oído algo así desde los años 60. Mis padres tuvieron un frigorífico Kenmore durante 50 años y nunca tuvieron que descongelarlo manualmente. Así que hice lo que me dijeron y saqué todo del frigorífico, lo desenchufé y lo dejé abierto durante 10 horas. Secé el fondo, lo limpié y lo volví a encender. El ruido desapareció. Dos meses después, el ruido vuelve a aparecer. Llamo al servicio de atención al cliente y me dicen que es un error del usuario, que he dejado la puerta abierta demasiado tiempo o que no la he cerrado correctamente. Me envían un técnico por 125 dólares. Así que le digo al técnico que no es un error del usuario y me dice que tengo que descongelar manualmente. Le digo que nunca he oído hablar de que un frigorífico en 2021 necesite ser descongelado cada dos meses. Así que le pregunto: ¿Me estás diciendo que tengo que descongelar esto cada dos meses?. Y él dice: Eso no es lo que he dicho. Sí... eso es lo que me está diciendo. Si el técnico viene aquí por $125 y encuentra que sólo necesita ser descongelado manualmente, entonces se me cobrará por hacer lo que se supone que debo hacer cada 2 meses. En otras palabras, esta costosa pieza de basura necesita ser descongelada manualmente cada dos meses. La peor compra que he hecho y el peor servicio al cliente. Ahorren su dinero y compren otra marca porque no respaldan sus productos en absoluto. Ahora tendré que comprar otro frigorífico y hacer que este se convierta en chatarra porque no puedo venderlo a otra persona sabiendo que es defectuoso... No soy de LG.
Publicado: June 15, 2021
Chadwick of Round Rock, TX
Fuente: consumeraffairs.com

The compressor is very noisy (linear inverted). The compressor will also sh
The compressor is very noisy (linear inverted). The compressor will also shake and rattle bottles on the doors. It is a double door with the freezer on the bottom. If you should not recall where you put items in the freezer, you will never find them again. The freezer has drawer, that is very useful but somewhat small. The exterior is stainless but hard to keep finger prints and smudges off the surface. We have found the door ice maker and water is very easy to use and convenient. The model is LG LFXS24623S.
Publicado: September 2, 2019
John of Centuria, Wisconsin
Fuente: consumeraffairs.com

Compré este horno eléctrico LG LRE3012ST en 2011 y el horno dejó de cale
Compré este horno eléctrico LG LRE3012ST en 2011 y el horno dejó de calentar correctamente en agosto de 2016. El técnico dijo que había que cambiar la placa de control y el sensor del horno. La pieza del sensor del horno estaba disponible, pero LG no fabrica la placa de control del horno. Llamé a LG y me remitieron a ENCompass, que a su vez envió una pieza incorrecta; más tarde el servicio de atención al cliente me dijo que la pieza no estaba disponible y que no podían hacer nada. ¿Cómo se pueden fabricar productos y no piezas para los mismos? No he podido contactar con los ejecutivos hasta la fecha y sigo sin un horno que funcione. Mal... servicio al cliente.
Publicado: November 15, 2017
Barbara of Fuquay Varina, NC
Fuente: consumeraffairs.com

This is the worst machine ever. They are now selling a 2 year old machine a
This is the worst machine ever. They are now selling a 2 year old machine at local flea markets to see if a sucker will buy it. True Balance means it will never truly balance and will not wash one load of clothing without it taking you hours. This machine might work on cement and only cement because if it is on a wood flooring it will not work.I have found that if I load clothes, it keeps trying to sense the clothing, then I shut it off, restart and let it go. I can get half a cycle done until it spins then is off balance again. Then you shut it off, turn it back on to spin. Shut it off, then restart with rinse and spin... You can sometimes get it to work. The worst design ever for this high priced piece of junk.LG is not a company I will ever purchase from again. Do not buy this machine and do not take this machine if it is given to you for free. All other comments are true. It will not wash clothes. It just spins around and uses endless amounts of water to balance. Hours upon hours for 1 small load. If you have this machine do what I listed above. Have the exact same type of clothing, start a cycle, let it get it wet, when it gives you the error message shut it off, restart when clothes are wet, then when it does the IE shut it off, restart on spin, then restart on rinse/spin. You can get one load done if you are lucky.LG is a horrible company. My LG phone failed after a year, the Washer has never worked... and other items. No more LG. Life is not Good with LG. Life stinks with LG and you pay the price. We paid over $900.00 for this washer and it never worked right. We are seasonal so by the time we returned the warranty is up and they cant find the extended warranty in Lowes system. Go figure. The call center was also a joke. Not in the USA and they tell you you are out of luck. Stay away from LG.
Publicado: January 26, 2017
K. of Suring, WI
Fuente: consumeraffairs.com

No puedo esperar a comprar un nuevo lavavajillas. Este LG inverter de accio
No puedo esperar a comprar un nuevo lavavajillas. Este LG inverter de accionamiento directo NO seca los platos, vasos, utensilios, nada en realidad. El agua se queda a menudo en la parte superior de los platos y vasos. El olor que sale del lavavajillas es algo que he intentado eliminar sin éxito. Lejía, vinagre, lo que sea, no lo arregla. Últimamente, mis platos tampoco salen limpios. Siempre aclaro mis platos y utensilios antes de ponerlos en el lavavajillas. De hecho, me pregunté si había puesto en marcha el lavavajillas por lo sucios que salían, ¡y sí que funcionaba! En este punto, prefiero lavar mis platos a mano para saber que están realmente limpios y no salen oliendo mal. La única ventaja de este lavavajillas es que es silencioso. Prefiero un lavavajillas más ruidoso que realmente haga su trabajo a este silencioso.
Publicado: May 4, 2020
Emily of Dallas, TX
Fuente: consumeraffairs.com

El lavavajillas LG es bastante fácil de entender los ajustes. Lo tengo des
El lavavajillas LG es bastante fácil de entender los ajustes. Lo tengo desde hace más de dos años. Es de acero inoxidable por dentro y por fuera. Creo que el interior de acero inoxidable es fácil de limpiar y mantener. Tiene una función de ahorro de energía que utilizo a menudo. También te avisa cuando el abrillantador está bajo.
Publicado: February 15, 2021
Parvinder of Waukesha, WI
Fuente: consumeraffairs.com

Purchased a new LG refrigerator and glass top LG range from Lowes, Kailua K
Purchased a new LG refrigerator and glass top LG range from Lowes, Kailua Kona in 09/2016. From day 1 the range was faulty. Burners flickered on and off every 2 seconds regardless of how high unit was set. Store said this was normal. Shortly after, the outside coil to one of the larger burners stopped working. Refrigerator - we were not aware of a slow leak inside the water dispenser until rust appeared at the rim of the dispenser and caused the stainless steel film to come off. In researching online it is known that LG is aware of the refrigerator water dispenser issues. We did have the range repaired while under warranty but because we were not aware of the slow leak in the fridge we will need to cover the $800 cost to replace door and dispenser ourselves. This is unfair given LG is aware they sold an appliance with a defective water/ice dispenser.
Publicado: January 28, 2018
Sue of Kailua Kona, HI
Fuente: consumeraffairs.com

Pros: Nice storage layout and plenty of freezer storage. Egg compartment ho
Pros: Nice storage layout and plenty of freezer storage. Egg compartment holds two dozen eggs. Cons: Ice maker is a nice concept but poor execution. Ours leaks water and often clumps up. I would not buy one again.
Publicado: January 7, 2019
Kent of Lexington, KY
Fuente: consumeraffairs.com

I cant even describe the awful experience my wife and I had with our LG ref
I cant even describe the awful experience my wife and I had with our LG refrigerator and dealing with the company itself. It took 3 months from the time our fridge stopped working until the time a resolution was made. I will not go into detail in this review as it would be too lengthy of a review and the fact I dont feel like recalling/reliving the horrible experience we had.
Publicado: November 7, 2019
Mike of Lakewood, CO
Fuente: consumeraffairs.com

Purchased a double oven model # LDG3035ST/01, within the first year the top
Purchased a double oven model # LDG3035ST/01, within the first year the top oven kept giving a F9 and F11 code and the oven wouldn€t heat past 100 degrees-so we started only using the bottom oven which now gives us the same code. We basically only use our range for the cooktop. So disappointing and we never will buy a LG product.
Publicado: June 17, 2020
Danielle of Methuen, MA
Fuente: consumeraffairs.com

Soooo got back from deployment and this $2500 paperweight had tripped the c
Soooo got back from deployment and this $2500 paperweight had tripped the circuit breaker! That issue started within about 2 years after purchase. Its now been 3 years. They put in a new compressor which obviously solved nothing and refuse to repair the issue. If a fridge cant run by simply plugging it in, its useless! So, I came home to the stinkiest refrigerator Ive ever encountered! They also have a settlement for which my model number is included, but keep responding to me that it isnt. You wouldnt have came and installed a brand new compressor if that were the case!
Publicado: December 8, 2021
Deirdre of Plano, TX
Fuente: consumeraffairs.com

I bought an LG 25cft french door refrigerator several years ago and I just
I bought an LG 25cft french door refrigerator several years ago and I just love it. So big and roomy, I hope it lasts many more years!! Nice stainless steel look and well lit.
Publicado: April 30, 2018
Jannette of Wildwood, GA
Fuente: consumeraffairs.com

LG Refrigerator - French Door, Bottom Freezer - The compressor gave up the
LG Refrigerator - French Door, Bottom Freezer - The compressor gave up the ghost 6 1/2 years in. We had hardware issues with the ice dispenser twice during that time. The compressor was $450 for just labor to fix it. Ive had Whirlpool units last 20 years and longer. This is a junk product. Buy something else.
Publicado: September 18, 2017
Gene of Eureka, MO
Fuente: consumeraffairs.com

This has been by far the worst customer service I ever experienced. Our LG
This has been by far the worst customer service I ever experienced. Our LG refrigerator just stopped running. We only had it for about 7 months. We contacted them and they have strung us along for over 2 months now. No one has repaired it and they have not replaced the unit. We keep getting told we will get a call in 3-5 business days each time we contact them. They never get back to us. We still dont have a refrigerator and this is still under a warranty. Its horrible living without a refrigerator for this long. We had so much food go bad when the thing stopped working. Its already been a huge expense. LG has made this so difficult for us and we still are not getting the customer service we deserve and still have a broken fridge all under WARRANTY that they do not stand by. I will never purchase an LG anything ever again in my life. Worst service ever.
Publicado: October 4, 2018
Julie of Hilo, HI
Fuente: consumeraffairs.com

The washer stopped mid cycle after owning it only 9 days! The child lock on
The washer stopped mid cycle after owning it only 9 days! The child lock on the door is engaged and I cannot get my wet (new but now ruined) items out! It has been nearly 3 weeks and LG keeps giving me the run-around without solving the issue! LG is the worse company I have ever had the misfortune of dealing directly with!
Publicado: January 9, 2012
Shannon of Auberry, CA
Fuente: consumeraffairs.com

Just want to chime in here... I just googled I hate my LG refrigerator and
Just want to chime in here... I just googled I hate my LG refrigerator and am shocked to see so many people PUT OUT, financially, time-wise, logistically... for these EXPENSIVE refrigerators! I had a perfectly good ole side-by-side Whirlpool. Didnt like the freezer, too narrow, couldnt even fit a frozen pizza without taking it out of the box... you probably all know what Im talking about. So my husband buys me this (visually) great-looking LG French door fridge, Christmas last year. 28.8 cubic feet, white and sassy. Pattys in love! Supposedly $3000 but on sale for $1800 at Brandsmart. Still a pretty penny, and I added a 5-year warranty.Last month I was clearing dishes and walked into my kitchen and wiped out in a puddle of water, everything flew everywhere, I landed on my knee... awesome bruise! Lucky I didnt break my neck or cut myself on the wine glasses I was carrying that went crashing to the floor. Angry much? How do I summarize this quickly? Cant! It took two weeks, scads of phone calls (of course ALL calls are taken by someone in Asia and the voice recognition software doesnt recognize the word refrigerator more than half the time and there are no options to actually press a number button)... I lost most of my food, lived out of a cooler, constantly buying ice... when the local fridge repairman came he was GREAT but said it needed a new computer panel. Fine. 3 days later, computer panel installed, fridge working again. More phone calls, claim filed, fought for $150 food reimbursement.STORY OVER? NO! Its happened AGAIN! Puddles on the floor, melted frozen goods... and I am... well, Ill just be nice and say upset! Of course LG is SO SORRY, MAAM... we can get someone over there in 3 days! I must confess to yelling NO WAY! and today (its Monday 10/22 & the fridge started plotzing on Saturday) my friendly repairman came a day early because I WHINED on the phone this morning to them.NOW I NEED A COMPRESSOR! Back to cleaning out freezer and fridge, living out of a cooler and trips to get ice. Should have one in 2-3 days. Somehow this doesnt ease my mind. Ive declared to LG Im telling everyone I know to never buy LG appliances! They dont seem to care... probably because theyre safely 5000 miles away from me! ;o) Enough said? Thank God I bought the warranty because nothing out of pocket yet. I might go ballistic if I have to pay anything for my 10 month old fridge. Looks arent everything! Sorry I broke up with you, Whirlpool! Good luck, everyone! Thanks for reading my novel!
Publicado: October 22, 2018
Patty of Lake Worth, FL
Fuente: consumeraffairs.com

I had chosen an LG refrigerator for many reasons. First being its energy ef
I had chosen an LG refrigerator for many reasons. First being its energy efficiency, design and functionality. It wasnt the top of the line model but was very reliable. It had plenty of space on the door for large 2 liter bottles. It also had a lot of drawer space. Had a nice clean look. The ice maker was added luxury for me. There was nothing I disliked about the LG. It performed very well for me. Would definitely purchase another LG. They seem to stay right up with current technology.
Publicado: September 8, 2019
Deanna of Dallas, TX
Fuente: consumeraffairs.com

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