Problema de seguridad de los mandos de la cocina de gas LG - Hace poco compramos una cocina de gas LG de 30 y pronto descubrimos que no hace falta mucho para que los mandos de control se giren involuntariamente a la posición de encendido y empiecen a liberar gas sin que nos demos cuenta. Hay que presionar ligeramente cada mando y el bloqueo mecánico de seguridad se libera inmediatamente, lo que significa que el mando puede girarse involuntariamente y el gas empieza a salir. Hasta ahora, en el espacio de menos de 3 semanas, hemos tenido al menos tres incidencias en las que no sabíamos que los pomos se habían encendido accidentalmente (tal vez por personas que pasaban por allí) y sólo fuimos alertados por el olor a gas que llenaba la cocina. Parece que Home Depot no tiene una política de devoluciones para los electrodomésticos principales, pero volveremos a nuestra tienda local para ver si hacen una excepción y sustituyen esta cocina por otro modelo. Si se niegan a aceptarla, volverán a tener noticias mías.

I have had an LRG30357ST range for almost 4 years now. All of the knobs have cracked at the base and now we had a gas leak from the burners because they wont shut off all the way. I have contacted LG and they wont do anything because I cant find a copy of the receipt from 4 years ago. You would think that having the stove should be enough proof that it was purchased! Now we are out of a stove until I spend $400 on 5 knobs or buy a new stove! You would think with all of the complaints and the safety factor, they would have a recall and replace the cheap knobs with one that have a metal base. They charge $73.52 plus tax and shipping for each replacement knob on www.LG.com. For that price, they should be able to make one out of stainless steel and not plastic.

Surprise, I too have a loud thumping dryer drum & visible crack in the drum seal. I called LG. Initially, the representative said, Oh, this is a known problem and there is a recall. Called back with the serial # and surprise, the known recall now requires a receipt, which I dont have 7 or so years later, and LG insists its required to make the recall fix. Is that legal? Do recalls require a receipt. This is the second LG product that has gone bad on me at my expense and NO more. LG is not a good life and I would not opt for their products ever again because as other commenters below stated, their customer service is bad. I plan to call the MA consumer products division tomorrow to confirm if a receipt is necessary for a recall, assuming there is a recall on the product as the first CS agent told me this morning. LGs products are NOT worth the hassle they put their customer through....

Este microondas está diseñado de forma genial. Es grande, puedes seleccionar el tipo de comida y el estado (congelado..) en lugar de elegir la fuerza o el tiempo. Es muy resistente, no creo que la gente pueda sobrevivir a él. Te da la sensación de que es un producto lujoso y fiable.

I bought an LG refrigerator in Sept 2016, it failed April 2019. I have been without a working refrigerator for over 4 months. They have attempted to replace the compressor 3 times, 2 of these times they also replaced the motherboard, each time its failed. LG told me that they would attempt to repair 3 times before a replacement would be issued. On the day of the 3rd failed attempt I called and was told that they were submitting the approval for a replacement. After not hearing back I called and Im now being told that each of those repairs fell into the same type of repair and that they will be sending a technician to try something different. Not until today was I offered a $150 credit towards a mini- refrigerator. Im being given quite the run-around, a different story each time I call it seems and Im at the end of my rope. How much time am I supposed to take off work to meet repair men, will they attempt this new type of repair 3 more times, then will they try something new? How long will this go on - a year? A refrigerator should last longer than 2.5 years, PERIOD. They are aware they are selling defective refrigerators. There are class action lawsuits about these compressors. Enough is enough. Send me a new unit or give me my money back.

We purchased our LG refrigerator 3 years ago and have had two problems with it. A year ago, the valve controlling the drinking water ceased working and it cost us over $200 for the repair from Freds Appliance in Madison, Ohio. A month ago, we noticed a mushroom type growth near the base of the refrigerator and discovered that the water line feeding the drinking water and icemaker had a slit in it and was spraying water on the floor. The flooring is ruined and the repairs, not including the fridge, exceed $1,300. Freds denies any responsibility with the problem even though they are the only ones that have moved the fridge since it was initially installed. In conclusion, the purchase of your product was a terrible mistake and we have difficulty understanding how a company can ignore problems like this.

Compré el conjunto completo de la cocina LG de acero inoxidable para nuestra casa recién construida. Los electrodomésticos fueron comprados en Sears y entregados por ellos a nuestra nueva casa. El microondas se dañó gravemente en el camión, por lo que se volvió a pedir (culpa de Sears). El lavavajillas, el frigorífico y el horno doble no estaban dañados, ya que examinamos las cajas en busca de aplastamientos o pliegues exteriores. El lavavajillas goteaba como un colador la primera vez que lo usamos. Mi marido comprobó que todas las mangueras estaban bien conectadas y todos los accesorios estaban apretados. No pudimos utilizar el lavavajillas en absoluto, ya que tenía tantas fugas que estaba arruinando nuestro nuevo suelo y goteando en nuestro sótano.Tomé un video mientras sacábamos la unidad y la hacíamos funcionar y era obvio que la fuga venía de la parte trasera de la unidad. La reparación de LG vino y determinó que estaba dañado en la entrega. Todavía tenía la caja. No hubo daños en la unidad durante la entrega. LG se negó después de meses y meses y foto tras foto enviada a sus oficinas de Estados Unidos y a sus oficinas de Corea del Sur. Esta unidad se cayó y se arrugó en la parte trasera durante la fabricación y siguieron diciéndome que era culpa de Sears. Después de 10 meses de discutir con LG, fui a la tienda local de Sears donde habíamos comprado no sólo los 4 electrodomésticos LG, sino también una nevera de cerveza para el sótano y un congelador para el sótano, por un total de más de 11.000 dólares en una sola compra. También les habíamos comprado electrodomésticos en el pasado. El nuevo gerente de la tienda, al escuchar mi historia de la vendedora a la que le compramos nuestro electrodoméstico, lo arregló. Le dije que nunca había cedido en la historia de que no era culpa de Sears sino un defecto del fabricante. Apreció mi honestidad con LG y reemplazó el lavavajillas.Pasando ahora al microondas. Después de recibir finalmente el nuevo microondas 3 meses después de la entrega de los otros electrodomésticos. Sólo pasaron 5 meses antes de que la pantalla digital empezara a funcionar mal. Luego el microondas funcionaba de forma intermitente. De nuevo, llamé a LG. Me aseguraron que no tienen defectos de fabricación, ya que su control de calidad es irreprochable. Les dije: Estupendo que me envíen un reparador ya que está en garantía. Scott, de LG, pidió una nueva puerta que contenía todo el funcionamiento interno de la unidad, pero era del color equivocado. Volvió a pedirla, vino y la sustituyó sólo para descubrir que tampoco funcionaba, ya que una semana después estaba actuando como la puerta que acababa de sustituir. Finalmente Scott pudo conseguir la puerta correcta y funciona. Justo antes de Acción de Gracias, 2017, nos dimos cuenta de que justo debajo de la manija de nuestro nuevo refrigerador, la pintura se estaba desprendiendo del acabado inoxidable negro. No es una zona de la puerta que toquemos con regularidad o incluso en absoluto, excepto para limpiarla. Después de las vacaciones, me aguanté y llamé de nuevo a LG. LG en Corea del Sur nos dijo que la garantía del frigorífico había expirado y que no podían hacer nada. Le dije que echara un vistazo al historial de nuestros anteriores problemas con los electrodomésticos y que tal vez fuera el momento de presentar una demanda contra la empresa, ya que ahora son 3 de 4 de sus productos basura los que nos han causado un sinfín de problemas y que Sears tiene documentación y yo tengo fotos y otros papeles acumulados a lo largo del año del infierno desde que compramos sus productos. Scott entró en nuestras vidas una vez más y ordenó una nueva puerta y la instaló mientras decorábamos nuestro árbol de Navidad. Le di las gracias y le dije que probablemente nuestro horno se estropearía pronto y que podríamos volver a verlo. Él respondió a las preguntas que tenía sobre las perillas en la parte delantera de nuestra estufa LG que cuando se golpea, se enciende sin que usted sepa y ha emitido gas. Mi preocupación es que golpee una perilla y esté en mi camino en lugar de las 3 veces que sucedió mientras estábamos en casa y olía los gases. Scott dijo que había algún tipo de kit que podíamos conseguir para evitar el problema. Por qué LG no nos dijo eso en algún momento. Lo pediré en cuanto termine este post para garantizar la seguridad de nuestra casa y de nuestra familia. Son deshonestos en sus tratos y nos mintieron una y otra vez y lo tengo documentado. Algunos de sus afiliados locales de reparación están de la mano con ellos y mienten por ellos sin hacer su trabajo. Ellos entran y determinan que fue la culpa de alguien más y te dicen que vayas tras ellos. Sears en North Olmsted, OH arregló la situación con el lavavajillas que nos vendieron. No puedo agradecerles lo suficiente. Sears tiene un contrato con LG y otros fabricantes que dice que la reparación de Sears no puede tocar los productos LG que están en garantía. No se les permite mirar tu electrodoméstico si está en garantía de LG o la garantía queda anulada. El consumidor está a merced del fabricante como lo estuvimos nosotros y el fabricante, LG, es deshonesto en sus tratos.

June 2011, we decided to replace our kitchen appliances. Not because our 27 year old Kitchen Aids did not work, but that they looked very outdated. After very much research, we decided on the LG 4 door LMX 28994 refrigerator with the Converta drawer, the LDF 7932 Dishwasher, and the LMS 2073 Microwave Oven. We choose to purchase a GE Monogram dual fuel range rather than an LG at that same time. Our decisions were carefully researched, and the choices made not only based on those particular appliances features, but also upon the then available reviews. 10 months later, we woke to find the food in our fridge warm and spoiled, and our dishwasher no longer working. April 2012, LG replaced our refrigerator, and when I asked if a new warranty would take effect, was advised by LG that they would only extend our existing fridge warranty by 3 months. I asked why? It was a brand new refrigerator... should it not have a one year warranty? Our dishwasher motor was replaced by LG that same month. 3 months later, our microwave started to malfunction, just after it was out of warranty. We did not purchase an extended warranty for the Microwave, but did purchase extended warranties for the refrigerator and dishwasher. Currently we once again have a refrigerator that requires servicing. Its making so much noise that it wakes us in the middle of the night, and our cheeses are going soft, and milk is warm. The service tech cant seem to decide if its the fan or the compressor. Our hope is that this issue is resolved before our extended warranty is up in June 2016, which by the way, is the only right thing we did when we chose to purchase LG appliances. We should have gone with all GE Monogram, since we have not had any trouble at all with our GE range. Our dishwasher has the worst designed racks weve ever seen, and we are now having to pre-rinse our dishes before placing them in the dishwasher. Ahhh modern technology, got to love it. I wonder if Mr. Seong-Jin Jo, President and CEO for LG Appliance Company is aware of, or even cares about the multitude of dissatisfied customers LG appliance has. They may be trying too hard with their Innovation, sending their products out in the market before they have proven their reliability. After spending almost $4,000.00 to purchase our fridge, $1,500 on our dishwasher, and almost $500.00 on our microwave, one would hope that they would last more than a year or two. Never again would we buy LG anything.

LG model LFX2596ST 3-door refrigerator freezer with in-door ice maker. The 5/16 inch tubing from the water fill valve at bottom back of unit to top of unit split shortly after warranty expired. I cut out bad section and spliced in new piece. About 2 weeks later, leaking again from just above splice. This has repeated till now. My only option is to replace the entire tube from fill valve to ice maker. I cant afford to have a service tech do this, so will attempt myself. I have been unable to find instructions for this online. Last LG appliance I will ever own.

Nos cobraron 125 dólares sólo por pedir una reparación. Nos hicieron creer que esto se descontaría de nuestra factura de reparación. No fue así en absoluto. Tuvimos que pagar 240 dólares más para que nuestra secadora de cinco años volviera a funcionar. Sin embargo, nos gustó el reparador. Creo que LG está estafando a los clientes y debería haber una ley contra eso.

Hemos comprado un nuevo lavavajillas LG. Después de la primera vez que lo usamos apareció el error LE. La documentación mencionaba un problema con el motor para llamar al servicio técnico. Me puse en contacto con el servicio técnico de LG. Anotó mis datos y me dijo que no podía repararlo hasta dentro de 2 semanas aproximadamente. Entonces llamé al servicio técnico de Conns y me dijeron que se pondrían en contacto conmigo en 48 horas. Pasaron las 48 horas y volví a llamar. Me dijeron que no podían encontrar un reparador en la zona. Esto era inaceptable, así que me puse en contacto con otros dos gerentes antes de conseguir algo medianamente bueno. Tuvieron que enviar a un hombre a mi casa para verificar que estaba recibiendo el código de error. Entonces decidieron que sí había que cambiarlo. Esto no debería estar permitido. Sólo espero poder detener esto antes de que le ocurra a alguien más. No hace falta decir que se supone que deben entregar uno nuevo el viernes.

We got an LGLMX25964ST/02 refrigerator 7.5 years ago. Last week water started leaking from the ice dispenser door. Two days after that my wife called to say that all the food in the freezer part had defrosted. When I got home I pulled the fridge away from the wall and checked the fan and compressor, they seemed to be running fine. I called LG and I was told the fridge is out of warranty and diagnostic would be $185 plus parts and labor! I am still trying to figure out what to do, fix the 7 year old one or buy a new one, from what Ive been reading its not going to be an LG. I have a 26 year old Amana refrigerator at my rental still going strong.

Conseguí el valor de mi dinero, ya que tuve la lavadora 8-9 años y finalmente fue condenada. Lavaba de 8 a 10 cargas al día, todos los días con 8 a 10 miembros de la familia viviendo con nosotros en cualquier momento. Vivimos en el campo y nos hemos mudado 3 veces en estos 9 años, lo que hace que las máquinas sean difíciles de manejar, pero siempre nos han dado un gran servicio.

I purchased an LG refrigerator March 16 2019. The fridge makes a lot of noise, sounds like an owl and lots of banging. Freezer stopped working and I had the repairman here on Tuesday and he said it is fixed and that the fan was plugged. 2 days later the freezer and fridge are not working and I have thrown out all my food twice as I replaced it after the first service call. Now I have to wait again for a repairman. I called Home Depot where I purchased it from and they said I have to deal with LG. I am not a happy customer and I think LG should be replacing my fridge and refunding my food costs. I am now a week w b mg sf banging.

Francamente, no estoy contento con este producto. Compramos una lavadora de carga frontal de gran capacidad hace un par de años. Y al igual que la mayoría de las lunas de miel, las cosas fueron bien durante el primer par de años. En el último año se nos han estropeado todos los lavables. Cada pieza tiene pequeños agujeros en ellos. No sobrecargamos nuestra lavadora o secadora y utilizamos los productos recomendados en las cantidades adecuadas. Alguno de ustedes ha experimentado este problema y si es así como lo resolvió. Personalmente, creo que podría ser el propio tambor el causante del problema. He trabajado durante años como mecánico de lavanderías comerciales. Cualquier ayuda será muy apreciada.

LG fridge model #LFXS24623S went down over the weekend. Not cooling in fridge or freezer. Lost all food in both areas and I am not happy at all the way I see this company dealing with this inferior product. This cost me 2,500.00 dollars and is only 3 years old. There must be a LAWSUIT filed against this company to give customers a full refund. Not try to put a band-aid on it with replacing it with the same exact compressor that still continues to FAIL. I had my fridge technician come out and confirm what I already knew that it is shot. This is happening to hundreds if not thousands of customers with this fridge and they must be held liable for this mess. We all must stick together on this matter and file a lawsuit against this company. They cannot and will not get away with this. I am LIVID to say the least.

LG refrigerators with the NEW Linear Compressor are garbage. All new LG refrigerators have this compressor. They either seize or they leak the refrigerant. They fail after three years and so do the replacement compressors. Buyer beware.

I have a front loading washing machine, bought 3 months ago. There were soaking wet clothes water all over my floor, too much to mop up. I have called customer service 3 times about this machine, model # WM2240CW. They gave me two numbers to call. It will take a week to have someone come out to look at it. Meanwhile, I will spend my day off of work cleaning up all the water. The worst part is I have called twice before.

We purchased our washer 4 years ago. This was our first front loader so we went for the top of line (or so we thought). Clothes dont get thoroughly clean, get an awful smell even leaving the door open. The best part the bearings go bad. Sounds like a jet engine in my house. Will now be without a washing machine for several weeks while parts are ordered, then another appt to do the repair. Only to be told once its fixed it will probably only last another couple years. Will never buy LG or a front loader again. The machine is junk!

Mi frigorífico tiene fugas y la estantería está rota, además la máquina de hielo se atasca. Ya he pagado la reparación y sigue haciendo lo mismo menos de un año después. Esto es bastante decepcionante ya que pagué más de 1500.00 por este refrigerador. Estoy muy decepcionada.

We purchased LG French Door refrigerator 2012. Every year we have had service. I keep paying a fortune for the extended warranty increasing the cost to over $3000.00 now. Now the compressor went last Monday, and a week later, they cannot even tell me when the part will be in, it is on back order. I explained to several people that this is our only refrigerator. We lost everything in the freezer and refrigerator with the exception of some items that fit in our outdoor camp size refrigerator. We have been buying ice, for the cooler to keep milk in the house. Today they still cannot give me an ETA on the part. This is offensive, that you pay good money to purchase the product, good money to insure the product, and then you wait and I was told it take weeks. No loaner, no replacement. I WOULD TELL EVERYONE LOOKING AT REVIEWS, do your homework, do not purchase LG.

My LG fridge isnt even 3 years old. The compressor has gone out 2 times. Not even a month between breaking twice. The matching stove broke 2 days between each other. I will never buy LG again or if their parts are used in another brand. Ill make sure to do my research on my next purchase. Hundreds of dollars lost in food each time. This is ridiculous! LG should be offering consumers their money back. I dont want a fridge that will keep breaking. I want to buy from another company but unfortunately I live paycheck to paycheck and had to save for this garbage.

PAID 1900 FOR HIGHLINE UNIT. Unit fan in freezer went out. Took 3 weeks to get part, lost $400 in food. Home Depot was helpful after screaming at them. Now fan out again and all food lost. Out of warranty and they want to send their people to my home. Awful service and awful appliance. No help and left with mess.

Compramos un lavavajillas LG Inverter Direct Drive en Home Depot. Justo después de que expirara la garantía, el lavavajillas no desaguaba. Un técnico vino y sustituyó la bomba, lo que nos costó 160 dólares. En menos de dos meses el problema ha vuelto. La mano de obra de la reparación tenía una garantía de 30 días, que ya ha pasado. Así que tendremos que volver a pagar 75 dólares sólo para que el técnico haga un diagnóstico. He revisado la manguera y he mantenido limpio el filtro, aunque esto no es algo que haya tenido que hacer con ningún otro lavavajillas. Los lavavajillas LG están muy mal diseñados, y LG no respalda sus productos.

This is the second time that I am writing about my LG convection range. I bought the extended warranty after the controller board failed twice within a year of purchase. Good thing, the same part failed this June--that is three times within 19 months. What a piece of junk. I have never tried the self-cleaning feature because I am afraid of what might happen. Dont buy this product!

We purchased a new LG Front Loader along with the gas dryer about four months ago. For the last four weeks, weve been noticing that our closing is having a mold smell. I was advised about cleaning it out when done and leaving the door open until next load to help prevent the mold from growing. We have tried everything but nothing works; just smelling like mold in the Florida heat.

Esta lavadora tiene muchos problemas. La compré hace 1 año. Lo más molesto es que el dispensador de jabón rara vez funciona. A veces no dispensa, otras veces dispensa sólo un poco y últimamente sólo cuando los ciclos terminan y abro la puerta, dispensa. El ciclo de secado nunca ha secado los platos. El agua se encharca encima de la cristalería y los cuencos constantemente. Siempre tengo que secar la vajilla. Las rejillas ajustables son de lo más molesto, ya que no se quedan donde las ajustas y me paso mucho tiempo agachado ajustándolas ya que se vuelven a colapsar. El filtro que tienes que quitar y limpiar todo el tiempo es un dolor. Este lavavajillas tan caro ha sido el mayor error. Me ha vuelto agria con los electrodomésticos LG, ya que al mismo tiempo compré un frigorífico LG, que es otra queja. No se acerquen a LG.

I purchased an LG top load washer in the summer of 2014. This machine has been the cause of so many headaches and so much frustration. My daughter texts me every time she uses the machine to tell me how much she hates it. I have had the technician to the house three times in the past year and a half. They have replaced the motherboard, motor, rotor, power cord and on and on... and it still does not work. It gives UE, OE and IE messages with every load. I have read the manual. Made sure everything was level, all water filters are clean and clear of debris and have researched these problems on the Internet. There is no solution. The machine is a lemon, a piece of junk. It has been since Day 1. It is the single biggest waste of money in the 20 years I have owned a home! LG has permanently lost this customer FOR LIFE! If I could leave zero stars, I would.

Nuestro nuevo frigorífico LG falló en las primeras 48 horas. La línea de ayuda de LG programó un servicio técnico 5 días después. El técnico no pudo reparar el frigorífico porque dos de las placas de circuitos principales habían fallado. El técnico de servicio no pudo obtener ayuda de la línea de ayuda técnica de LG. El técnico ni siquiera pudo pedir las piezas necesarias. Llamé a la línea de ayuda y me dijeron que estudiarían el problema y me devolverían la llamada. No me devolvieron la llamada, volví a llamar y me dijeron que me llamarían, pero tampoco me devolvieron la llamada. El tercer día y la tercera llamada a LG esta vez me colgaron el teléfono. Wow el servicio es horrible en esta empresa. A este paso no tengo ni idea de si tendré un frigorífico que funcione en las próximas dos semanas. Un consejo. No compréis nada a esta empresa.

Our LG refrigerator compressor went out. I have been on the phone 4 times for hours and today was told the compressor warranty is only 7 years when I was previously told all was good it was 10 years. They had previously asked for all my information each time and even email of the repair place to initiate the warranty. WORST CUSTOMER SERVICE EVER. What a waste of time. I will NEVER EVER BUY LG again.

I bought an LG bottom freezer fridge. I immediately noticed a high pitched whine noise whenever the compressor was running. LG gave me a big runaround but finally sent a tech to check it out. They gave a deposition that it was a normalnoise. All I know is that you can hear it all through the house and is extremely annoying. Potential purchasers be warned. If you dont like a noise that goes through your head like a spike, stay away from LG.

COMPRESSOR FAIL - MANUFACTURING DEFECT. I bought an overpriced LG refrigerator ($2500) in June, 2017 at Home Depot. It was broken by JULY 2019. Tough luck for me with no income and late stage cancer...it broke two weeks after the two year warranty expired. The part might be replaced by LG, but I am stuck with the cost and trouble of trying to find a knowledgeable technician. In my area (Raleigh) NO technician familiar with LG will work on them anymore because of these manufacturer defects! The LG rep set up an appointment with a technician - I had to wait over a week, AND they failed to show. I want to join the lawsuit. I get $12/week food stamps and lost all my carefully preserved and frozen food. There is NO WAY I can afford to pay a service tech for this and expected failures of other parts in the future. Watch LG�€�s �€�canned�€� response. They will do nothing.

Compré un frigorífico LG completamente nuevo el 4,17,2017. El 8,20,2020 la unidad dejó de enfriar. Me puse en contacto con LG el 21 de agosto de 2020 y me confirmaron que la unidad estaba en garantía y enviaron a un técnico local para que viniera el 27 de agosto de 2020. El técnico vino según lo previsto y básicamente dijo que LG es conocida por fabricar compresores defectuosos y que tenía otras 40 casas esperando compresores. Hice un seguimiento semanal pero las piezas estaban pendientes de entrega. El 9,11,2020 recibí una llamada diciendo que podrían volver para arreglar la unidad el 9,17,2020. El 9,17,2020 el técnico llegó y dijo que el problema no era el compresor sino el tanque que contiene el refrigerante. Dijo que debería tener la pieza en 2-3 días. Después de 5 días de no saber nada de ellos, hablé con la sede central de LG, que confirmó que el técnico local no conocía el problema, por lo que enviaron a otro técnico local para que llegara el 25 de septiembre de 2020. El técnico no llegó el 9,25,2020, así que llamé de nuevo a la sede de LG y me dijeron que el técnico había cancelado la cita, pero que no sabían por qué no me lo habían comunicado. Me dijeron que la empresa había aprobado un número de devolución defectuosa para mi casa, también conocido como número DNR, pero que tenía que llamar al 888-412-8357 para hacer el seguimiento. Llamé a ese número y esperé 2 horas pero nadie se puso al teléfono. Lo he vuelto a intentar hoy y no ha habido suerte. Yo me mantendría alejado de los electrodomésticos LG en general ya que esto ha sido una pesadilla para mi familia.

La cocina eléctrica es un horno doble LG. Es peligroso. Cuando estás cocinando o te inclinas gira los pomos de la parte delantera con demasiada facilidad. Sólo un poco de presión y el quemador se enciende. A nuestra familia le ha pasado esto todo el tiempo y siempre comprobamos que no esté encendido. También compramos su microondas al mismo tiempo. Se incendió por dentro. No recomendaría sus productos.

Compré una cocina eléctrica de pie LG modelo LRE3193ST en noviembre de 2017 en Lowes y 7 meses después el horno explotó. He tenido problemas con la temperatura desde que compré la cocina. Compré un termómetro para comprobar y ayudar a regular el calor porque si lo ponía a 350 se calentaba hasta 275 y si lo ponía a 425 se iba a 375 o a 500. A veces un lado del horno se calentaba más que el otro. Cuando explotó oí un golpe muy fuerte. El interior de la cocina está completamente deformado y el revestimiento de pintura del horno se está ampollando. Esto es ahora también un riesgo para la salud. Tengo miedo de encender el horno. Llamé a Lowes y como era el primer año de garantía de la cocina, me remitieron a LG. Y ahí empiezan las pesadillas. Llevo desde julio de 2018 intentando que me reparen esta gama. LG hace citas de servicio con proveedores que no trabajan en mi área o están fuera del negocio. Un proveedor me dijo que ya no repara productos LG. He hablado con unos 6 supervisores de LG en los EE.UU. y con unas 25 personas del servicio de atención al cliente de LG en Filipinas. Me han colgado, me han dejado en espera 56 minutos a veces, un supervisor me gritó. cada vez que hablo con alguien prometen devolver la llamada pero nunca lo hacen. Me dan números de orden de reparación, tengo unos 25, y una supervisora llegó a darme su correo electrónico. Una vez que le envié un correo electrónico, el correo fue devuelto sin entregar, cuando la llamé me dijeron que no existe nadie con ese nombre. Volví a Lowes con la esperanza de que me ayudaran y me dieron la misma respuesta. Ahora estoy en el proceso de contactar con el abogado general de informes de los consumidores y he prometido poner tantas malas revoluciones como sea posible. Nunca volveré a comprar otro producto LG ni iré a Lowes o Home Depot a comprar un electrodoméstico. LG es lo peor. No la compren.

Como muchos de los otros comentarios, tengo problemas con errores constantes de carga desequilibrada incluso cuando la lavadora está a 1,3 de su capacidad. Nunca he completado con éxito un ciclo de lavado de ropa de cama. Tarda 3,5 horas por carga. Compré una cocina de cristal LG anteriormente y también tuve una mala experiencia. Debería haber sabido que no debía comprar un producto LG de nuevo. Mi error.

No me gusta el hecho de que mantener la puerta de la lavadora cerrada hace que la lavadora apeste más la ropa. No volveré a comprar una lavadora de carga frontal. El moho en la junta de goma alrededor de la puerta tiene que ser limpiado constantemente... ¡Nunca más!

I purchased an LG Front Loader washing machine model WM3570HWA less than a year ago. It cost over $800.00. I hate this machine. It smells all the time. I leave the door open constantly. I have to leave the window open because of the smell. I have cleaned the tub several times according to the LG instructions. The cycle takes forever. Helps for a couple of days. I also dont find the clothes get that clean and fresh smelling when done. I would take back my old Whirlpool agitator machine in a heartbeat. I am going to get rid of this machine and eat my $800.00+. I will never buy an LG product again. I do not recommend this to anyone. I wish I would have read Consumer Affairs before purchasing this machine.

Compré el lavavajillas LG LSDS4821ST el 30 de noviembre de 2008. Sólo lo he utilizado 3 veces desde 2008. El lavavajillas dejó demasiada agua en la máquina después de secar los platos. Los platos tampoco estaban limpios ni secos. Llamé al servicio técnico durante el periodo de garantía y me dijeron que el agua sobrante era normal y que los platos se secaban al aire con un nuevo sistema de lg. Las pocas veces que usé la lavadora tuve que limpiar el exceso de agua en el fondo del interior de la máquina. Los platos también estaban mojados. El colmo fue cuando el dispensador de jabón para platos no se abría. Eso fue en 2013 y desde entonces no lo he vuelto a utilizar. El servicio de atención al cliente de LG te da largas. Tengo una lavadora y secadora LG con bastantes problemas. No compren nada de LG, ni siquiera un teléfono.

He tratado con cosas de LG a lo largo de los años y los productos que he conseguido parecían funcionar muy bien. Aparte de televisores y otros, estando en el negocio de los ascensores, he comprado e instalado ascensores LG, que eran productos de buena calidad. Tenemos un frigorífico LG y funciona bien. Mantiene los alimentos frescos. Y cuando funciona bien, mantiene el helado duro, y eso me gusta. Sólo tenía un problema con la comida que se calentaba. Su técnico vino en un día y medio y lo arregló, pero no lo hizo bien a la primera. Cuando les dije que no funcionaba, me dijeron que podían venir al día siguiente, que era un sábado. Me impresionó que vinieran incluso en fin de semana. Se ocuparon de ello a primera hora de la mañana y nos pusieron en marcha. Así que me alegré mucho. Tenía planeada una gran fiesta y el técnico arregló el frigorífico antes de eso. Empezó a enfriar muy bien y todo fue fantástico. El técnico era un caballero agradable y muy cooperativo. Trabajó con nosotros. En general, estoy contento con el servicio que recibí de LG. Y volvería a llamarles si tengo algún problema con el frigorífico. Estoy contento de que tengan su propio departamento de servicio. Muchas veces hay diferentes empresas que dan servicio al producto, y tienen que ir a LG para conseguir las piezas. El tipo que tuvimos aquí está directamente conectado con LG, así que es parte de su sistema. Y sé, estando en el negocio, que si estás tratando con el fabricante interno, tienen mejor disponibilidad de piezas y soporte técnico que un intermediario. Si te metes con un par de personas en la cadena, tienes que pedir las piezas y eso lleva más tiempo. Pero el tipo que tuvimos pudo venir con las piezas y luego hizo el trabajo, y eso marca la diferencia. Los recomendaría absolutamente.

We purchased a washer and dryer set in December. The week of June 22nd I called because the washer stopped working. The technician was sent out on June 26th and it was determined that 5 parts must be replaced because it was defective. They were suppose to be replaced on June 29th and the technician called to tell me the parts didnt arrive over the weekend and he would hopefully call me to come back out on July 1st. It is now July 14th and we STILL do not have a washer! I paid for a BRAND new washer, not a defective one. This is UNACCEPTABLE that this is taking this long! I have called the 1-800 number several times and every time, Im told that it should be here tomorrow. I am having to go pay to wash my clothes at a laundromat. I am tired of the run around! I want this taken care of and I want it explained to me how a brand new product that is currently still being sold can take this long to be fixed! Your product and your customer service has much to be desired!

MY EXPERIENCE HAD BEEN HORRIBLE! HERES WHAT HAS HAPPENED. Called hhgregg where I purchased refrigerator in March 2016. Leak started August 2016. The phone menu automatically routed my call to LG Customer Service. They said they dont repair damage to home but will repair refrigerator. They made an appointment to send an LG technician in two days. I had to call a water damage company in the meantime because water had leaked through the wall into a hallway and a bedroom. Water was under tiles and was squishing in the carpet. The LG technician finally came. The refrigerator was moved from its niche in kitchen. The technician discovered the problem. He said it was a defective valve in the ice maker. He said theyre (LG) going to hate this but its on us (LG). Called customer service again. Customer service representative, finally agreed to give us a claim number and gave us a number for Product Liability. I kept calling that number but no one ever answered and no one returned my calls. I finally got another number from customer service rep. Bottom line is the estimate to repair and restore is around $6225. They said they will pay $4224. I cannot get my home repaired for that amount. My refrigerator is still sitting in the middle of the breakfast area and the ice maker cannot be hooked until the repairs are made to my house. The defective refrigerator caused all the damage and LG should pay the full cost of the restoration. The Product Liability department has been very disrespectful and rude to me, a customer who purchased one of their products. Does anyone know who I should call at LG to resolve this issue.

Ordering amazon.Com right from the refrigerator door is one of the main draws, as is the lava lamp, book alcove, and adherence to democratic principles, in theory. It was a smart refrigerator, powered by an ibm watson computer. I am also extremely preoccupied with the cooling feature. I think that this level of ingenuity is an excellent selling point on lgs behalf.

El horno tiene una característica que no se menciona en el manual o por el vendedor. El horno se calienta entre 100 y 125 grados por encima de lo establecido como precalentamiento. Si se pone la comida cuando pita, se quemará la comida. Los técnicos vinieron después de comprar mi propio termómetro para solucionar el problema y me dijeron que así es como funciona este horno. Nunca he tenido un horno que funcione así. ¡¡¡NO LO COMPREN!!! ¡Aléjese de LG!

LG sustituyó el compresor de forma gratuita, lo que se agradece. Todavía no apreciamos la pérdida de $$$ en comestibles por segunda vez. Mi consejo sería que se alejaran de los frigoríficos LG hasta que tengan un compresor comprobado. El de Linear no lo es....

In 2012 I bought LG French door refrigerator. This refrigerator last 18 months. After several attempts to fix and few hundreds dollars of groceries dumped in the garbage I had to buy a new one. Because of custom kitchen I created by appliances only LG can fit. My new refrigerator still working but I cant use water it still smelly. Another time I got upset and decide to look for similar complaints after 2 pages of peoples cry about this horrible products I realized how lucky I am it just stinky ice and water. My question is how come LG still in business??? Is any of high authorities ever read this feedbacks??? My experience to get in touch failed. Unfortunately I dont speak Hindi. I hardly I learned English. So my idea not to be writer of bad feedbacks but to see if someone has a balls to answer simple questions. I am waiting. P.S. This item price $3000.00. WOW!!!

Purchased this expensive machine (1400 AUD) in July 2012 and started breaking down in 2016 with 200 AUD spent on repairs in the last 6 months. The computer control unit has now died with an estimated repair and replacement cost l of 1000 AUD (500 for the part and 500 to do the replacement including call out). So have effectively had 4.5 years out of this machine. While the motor has a 10-year warranty the computer control does not so this equates to 311 AUD/year. The washing machine I had before this one lasted 8 years with much lower repair costs. My conclusion is that LG front loader not sufficiently reliable as it did even 5 years without needing repairs, which is what I expect out of a washing machine. Will give Samsung a try this time - LG is now on my banned list for repeat customer business - suggest you consider this if thinking of buying LG.

Tengo un modelo Waveforce de carga superior. Soy uno de los pocos afortunados propietarios en que mi máquina ha funcionado - más o menos - sin los problemas recurrentes de piezas rotas, fugas, y el mal servicio al cliente mencionado anteriormente. Dicho esto, el problema con este perro es que se supone que pesa la ropa y dispensa un volumen de agua basado en ese peso. Desafortunadamente SIEMPRE subestima la cantidad de agua necesaria con el resultado de que gran parte de la carga se encuentra por encima de la línea de agua (expuesto al aire) para la duración del ciclo de lavado y no se limpia muy bien. Esto es cierto para cualquier tamaño de carga, desde ligera a pesada. La única configuración que he encontrado que dispensa suficiente agua para lavar adecuadamente cualquier tamaño de carga es Ropa de cama voluminosa, que dispensa bastante agua independientemente del tamaño de la carga. El problema es que, si sólo tiene que lavar unos pocos artículos y desea que realmente se lavan, usted todavía tiene que utilizar este ajuste con el resultado de que usted termina con mucha más agua de la que necesita para hacer el trabajo. Este será el último electrodoméstico de alta tecnología de cualquier tipo que compraré de cualquier compañía, especialmente LG, porque todas estas compañías cobran masivamente por campanas y silbatos que nunca funcionan como se anuncia. El mismo principio se aplica a la secadora LG. Ésta (y mi anterior secadora Bosch) afirma tener un sensor que detecta la humedad EN EL TAMBOR, que a su vez controla cuándo se apaga la secadora. El problema es que casi siempre subestima la cantidad de humedad EN LA ROPA MISMA con el resultado de que la carga no siempre se seca correctamente. A partir de ahora, todos los electrodomésticos que compre serán electrodomésticos básicos de baja tecnología que hagan un mejor trabajo por una fracción del coste de las versiones con campanas y silbatos.

Purchased a WT5001CW top loading washer Nov 2011. Oct 2012 it failed. The machine shut off with the lid locked and a full load of laundry stuck inside. Took nearly 2 weeks to get a repair technician to look at the machine and another 10 days to get the replacement part. Spent a small fortune and a load of my time at the Laundromat. The circuit board failed, was replaced under warranty. March 2014 the same thing. Wont turn on, makes the on chimes but nothing lights up, the lid is locked with my wet laundry stuck inside.All my wifes nursing uniforms were in the machine, out of desperation was forced to pry the lid open to retrieve our laundry. Out of warranty and disgusted. This was an expensive machine, but I refuse to keep repairing/replacing a circuit board that apparently is flawed in design or has another issue that is causing the board to fail. WILL NOT PURCHASE ANOTHER LG PRODUCT.

We bought the LG Steam set back in May 2009. With a big family, it was such a blessing to get a large capacity elite washer and dryer! We used our tax money for this expensive set with the premise the company pledges: that we would quickly reap the savings of this energy and water efficient washer. Well 4 1/2 years later we have a broken washer with a bearing assembly that needs replaced. The washer kept filling up all on its own and leak, then it wouldnt drain and then getting stuck in the midst of a cycle. We would have to drain the tub and ring our clothes out by hand (we have 7 people in our family). Then it finally quit spinning altogether. It has been a mess to say the least. Total cost to fix it? Repairman said in the $800 range. That is ridiculous for a machine that is less than 5 years old and was so expensive to begin with. And it sounds like this is a manufacturing problem as I read so many others who have this exact same thing happen. Can we say class action law suit? Sign me up.

Bought an over 1200.00 new stainless steel refrigerator on the weekend of July 4th 2019 from Lowes. Today is October 9th 2019. Problem started 10/5/2019. This is 3 months old!! Model LDCS24223S/01. Serial number 904 MRUY 07478. The refrigerator cooling totally quit. It reads 66 in the top while being set at 33. Smart services was useless. Spoke with 3 representative who promised I would be called promptly with a service date. Was texted a link regarding service that led to page unavailable All of our food was ruined. I am an older disabled woman who depends on the refrigerator to keep medicines. I need the help of others to obtain ice for a cooler. My partner works out of town. Case number **.

¡Gran microondas para el precio económico! Volvería a comprar este producto si lo necesitara. LG hace buenos productos a un precio justo en el mercado. Siempre pienso en comprar productos LG sin arrepentirme. Recomiendo los productos LG.

I kind of feel bad, because I just read the other reviews, and my complaints are as bad as theirs. However, I am so anxious about whats to come. My story is Im heartbroken at the purchase of this LG refrigerator model# LMXS30776S. We used the money that my mom left us to buy it, and we went to Home Depot many times, looking at the refrigerators to pick just the right one to remember her by, and decided on this LG door in door, December 2016. From the very beginning, the door in door would not open, and would not close properly.We gave it some time, but called in less than a month old. In January, they came out... one of the repairmen said to man -up and dont open it and close it like a girl. When we told him it doesnt open or close, like in the multiple stores we tested, he said, he didnt care about the stores, to give it time to wear in like the stores. I told him I did care that it worked like the refrigerators that I tried out. Again, he said to give it time.We waited for 2 or three months and called another repairman. He came out and basically said the same thing. He said he had the same refrigerator, and it did the same thing. I said, And your wife is willing to put up with this? He said, you get used to it. We waited almost a year and called another repairman from Home Depot (our LG warranty was up.) He came out and said since nothing was broken, he could not fix a door that would open, even if it didnt open correctly. He couldnt fix a rattle in the door or what I thought was the motor, because essentially everything was working (the right temperature, motor not stopped, door opened etc.)He told me thats the way warranties work... things have to be broken, not just not working right. Over $3,000 is a lot of special money to spend on a refrigerator that doesnt work right, but wont be fixed. LG definitely does not stand behind their products. I will not ever buy an LG again, and I so wish I had read the reviews before buying - AND, like I said before, am so nervous now for whats to come.

Modelo: LMV1680DW. No compre LG - simplemente no lo haga.... Te arrepentirás. Lo sé, todas las empresas tienen fallos, y se puede encontrar una persona que odia cualquier empresa. Pero, LG es horrible. Este es el segundo microondas de ellos que falla con el mismo problema - ¡en el período de garantía original! Después de meses de pelear con ellos, finalmente reemplazaron la unidad original, y ahora la nueva está muerta. Les llamé y empezaron a dar excusas para no reemplazar el segundo. Voy a comprar un nuevo microondas, ya no tengo energía para pelear con ellos y aunque gane, no puedo estar otros 3 meses sin un microondas... No importa lo barato que sea LG, hay una razón por la que son baratos... No te engañes, gastarás menos si pagas más.

Esto es una broma. La limpieza fácil no funciona. Sólo he utilizado el horno una vez para hacer una costilla y he probado el Easy Clean dos veces sin que haga una limpieza. He tenido que sacar literalmente la puerta y el lateral durante dos intentos para que se limpien las salpicaduras y todavía no he conseguido el efecto deseado. La parte superior de la gama es otro problema. Tiene pequeñas picaduras, una superficie de calentamiento superior en forma de malla que hace que la limpieza sea otra tarea difícil. He llamado a LG y puede que me haya ahorrado el esfuerzo.

I had a an old Kenmore dishwasher that lasted some 20+ years. It worked great but after so much use (twice a day!), I had to replace this n that on it but overall it was awesome! The end came when we were no longer able to buy the electronic board to operate (most of the repairs/replacement we did on our own, following the schematics and watching Youtube video instructions). Alas, finally, it died and the search was on for a new dishwasher. I read many reviews and settled on the LG. That was my first mistake. The LG was installed 6.18.18 (model #LDT7808ST). I was very excited to have a new, modern dishwasher after all these years! It was sadly short lived. Just a few short months later, I was sick of hearing the bing bing bing that goes off to alert the user of escaping steam. Except there wasnt any escaping steam. When the repairman came out ($150), he told me it was a problem with this model in that the steam created was leeching into the electronics and causing the board to short out, thus the bing bing bing noises. He replaced the board with a newly designed board to alleviate this issue that LG knew about. Finally the sound stopped and all was well. Except a few months later the binging began again. During the interim, I found on two different occasions, small chunks of black rubber. Now what?? I searched inside the dishwasher but couldnt find anything...until yesterday. Now I realize its part of the cowling that feeds water inside the tub. Unfortunately in order to see exactly whats going on with it, I have to figure out how to remove the lower water arm. And because this cowling has become unstable, its blocking the arm from turning freely. So now I have a lower armature that is half-way turning and binging and bonging and dishes that are being poorly washed. COLOR ME DONE! DO NO BUY THIS BRAND DISHWASHER!! I paid over $1,000 and its falling apart after a year and a half. LG brags that the motor has a ten year warranty. That is little value when the rest of the machine is falling apart before a year is even over!

True Balance is HORRIBLE. Just as many other reviewers said, the balancing feature on this machine is a total nightmare. Do NOT buy an LG washing machine. In fact, I am so frustrated, I will never buy LG anything. Ever.

Este lavavajillas de acero inoxidable tiene sólo 2 1,2 años y debe ser reemplazado. He luchado con vasos y platos sucios todo el tiempo. El lavavajillas suda al terminar el ciclo y deja una película arenosa y un olor. El interior ha desarrollado una desagradable superficie enturbiada que hay que limpiar con cada uso. El abrillantador sólo ayuda un poco y también he utilizado vinagre y CLR para limpiarlo. Nada funciona. Un reparador (75 dólares) dijo que los brazos estaban irremediablemente obstruidos y recomendó comprar una lavadora nueva. ¡¡Esta costó más de $750!!

Firstly, the first refrigerator that I received in September, 2018 did not work at all. The Brick replaced it with the floor model until they could order me a new one. Initially, the whole scenario was a nightmare for me. It is all good now except for the fact that the stainless steel is always streaky, no matter what I use or do. It is very frustrating. I have tried almost everything, including the wipes, vinegar & water and just water and cloths. If anyone has any ideas, help! I am thinking it may be a poor grade of stainless steel. I am disappointed with the finish on the stainless steel.

I love the styles LG has to offer and they have plenty of storage room. I also love the different color options provided with the LG brand. There is nothing I dislike about the LG brand. LG is a very reliable brand and if asked I would refer people to buy them a LG refrigerator. I will not stand a potential buyer wrong.

Cocina eléctrica LRE30451SB - Comprada en Best buy en abril de 2008. Anoche, a los diez minutos de estar cocinando la cena, se oyó un crujido, un ruido como de electricidad fundida, un montón de rojo debajo de mi quemador grande (en zonas que no debería haber) y lo que sonó como una explosión eléctrica. No había humo, no había olor .... y, extrañamente, no saltó el disyuntor. Compré el plan de protección adicional de 5 años, pero, por supuesto, la suerte quiso que estuviera 4 meses fuera de garantía. Best Buy me dijo que debería haber recibido otro correo electrónico ofreciendo protección adicional (no lo recibí), así que no tengo suerte. Hice un poco de investigación (en este sitio) y vio mención de una retirada. Llamé a LG y la mía era una de las gamas retiradas. ¿POR QUÉ NO SE NOTIFICÓ a los clientes de esta retirada? Especialmente cuando los quemadores se calientan demasiado o no se apagan. Podría haber hecho sin la experiencia casi cardiaca. Se supone que vendrá un técnico por la mañana. Este es el segundo producto LG con el que hemos tenido un problema grave. El otro era un televisor de hace menos de 6 meses. Muy molesto. Trabajamos muy duro, y los precios son altos, la calidad baja.

I have almost the exact problem as everyone else here with the nasty mildew/mold smell. The rubber case around the door has black mold around it, which would cause dirty black stain on cotton shirts/bed sheets. If this is obviously a darn bad engineer or defect, why cant we do anything but cry and watch LGs executives getting richer with their Life is good slogan? Does anyone here work in the law department that can help everybody out? All I can do now is to go around and give this link to all websites that carry LG washers so that everybody has a chance to read reviews from the actual users, not paid writers who claim to be experts.

After more than 6 non-productive service calls to my pristine LG washer, which was shutting down as a result or a false error code, I sent the following to the head of LG in the US and copied the conglomerates CEO. Nearly two months later, we have not had the courtesy of a reply from this unresponsive, arrogant, incompetent and corrupt company.I am writing directly to you in order to allow LG Electronics the opportunity to rectify a situation involving a washing machine, which has been deemed unrepairable by both an LG-certified repair service company and by your customer service organization, which refuses to offer equitable assistance in resolving the problem. Please note the washing machine is in good condition, not significantly worn, functions very well half of the time, and then shuts down showing a false error message.In brief, the machine in question produces an error code and stops mid-cycle. After more than six service calls, replacement of several parts including the same parts multiple times, and numerous calls to the LG help desk, your authorized service technician declared the machine unrepairable and looked to LG for further guidance or, in the absence of guidance, an offer from LG to replace the machine since it is not repairable and well within what should be its useful life span. LG has refused because the machine, purchased in 2005, is out of warranty.Mr. Cho, understand we are not seeking a free repair. We fully expect to pay for a repair on a machine that while out of warranty is still well within its useful life cycle. However LG has failed to produce an appliance which, when inexplicably logically shuts down, can be repaired by LG authorized service. As a result, we are forced to replace the appliance very prematurely. If you will not replace the appliance, then we request that you provide instruction on how a technician may bypass the board that is producing the erroneous fault code that is shutting down the machine mid-cycle. These good faith solutions are only reasonable.In addition, and as a consequence of LGs failure to produce a machine which can be repaired, we have incurred expenses for sending laundry out to be done. While at this time we are not seeking reimbursement from you for these costs, which are now well over $1,000, we will not hesitate to include them in any legal action which we are forced to take against LG should LG refuse to act in good faith and choose to ignore our reasonable request. Such action may include, but not be limited to, commencement of a consumer fraud action against LG under M.GL 93 A, which provides for treble damages and attorneys fees.Interestingly, from a non-exhaustive online search, we have learned that LG routinely refuses assistance to consumers with out-of-warranty machines, which are still within their useful life but cannot be repaired, because LG maintains the appliances are not intended to last. We therefore believe it would not be a difficult task to win class action status for any action taken against LG for intentional defects in its laundry appliances. In addition we will not hesitate to refer this case to the attorney general of the Commonwealth of Massachusetts.Mr. Cho, you should know that I was an early and loud proponent of your products and installed them in the laundry rooms of three estates and on my yacht as well. I did this despite the warnings of others that LG was merely the new incarnation of a Korean brand known for shoddy products, Goldstar and Lucky Goldstar. Now, it appears, your detractors were right and LG is interested only in volume sales and not in customer satisfaction or customer loyalty.Mr. Cho, I do hope we can resolve this problem amicably and without legal action or publicity. However, please do not underestimate my resolve. As the founder and former CEO of a multibillion-dollar company, I well understand the difference between good faith effort and fraud. I am hopeful this situation is the former and not the latter. I am a consumer of means and I will not hesitate to pursue my claims against LG. I look forward to hearing back from you.

I had my refrigerator abruptly stop cooling. The first tech appointment was coordinated rather quickly, but the fix didnt take and the fridge was down again with 24 hours. The technician I worked with was the ONLY one available in my area. He had a personal emergency the day he was supposed to service my unit again, which meant I was out of luck. It took 5 WEEKS for LG to get a technician back out to me. I will most certainly NOT be buying another LG product because of this awful customer support.

I bought an LG washing machine two years ago, and if I could afford to buy another washing machine I would throw the LG Washing Machine out the window SMELL and all. After about one month I began to notice a sour smell on my clothes. I have since tried every detergent, odor repellents, old world remedies (i.e. ammonia, vinegar, etc) and nothing, nothing works. Before I bought the LG I had my Kenmore for 20 years with no smell. If there is a recall on this product I would like to be part of it.

Washer - a little over a year old. LG has the worst customer support on the planet...lazy people. No help. For past 2 months, have to flip the circuit in order to do a load of wash...pricey expensive junk and we had to buy the condo size close to 3 grand...dont ever buy LG. This is one time when we should have bought a warranty...piece of junk.

Bought a LG dishwasher in October 2016, due to shipping issues did not get until December, installed myself, first use it took about 6 hours to complete a cycle, and dishes were still dirty, soap dispenser never opened. Called Lowe�€�s, they told me to call LG, and they would schedule a service call. Well they set up one for 30 days from a lawnmower company? They came, said I had a loose wire, my fault, well before they got very far away dishwasher quit. Well to make a long story short, here it is August 18, and my dishwasher still does not work. LG keeps turning me over to AE service which I dont know who is more useless, every time they schedule someone I get a phone call within a few days of appointment from a service tech that either tells me I am too far away to service, or they no longer service LG due to not being paid, some say they cannot get parts, or get wrong parts. I have been told 3 times by LG service that I was being escalated to a buy back since I have had so many problems, but keep getting the run around. Today I was offered to buy an extended warranty, what a joke. At this rate it will be out of warranty before I ever see a repairman, she agreed, and said that�€�s a good reason to buy this extended repair warranty. If anyone wants to call me ** I am ready to get people together to contact the Better Business Bureau, if they have had the same issue, someone need to stand up for our consumer rights. I dont even have mine hooked up, gave 15 year old General Electric away, and never had a problem with it, brother in law loves it.

I bought an LG washer (model WT5101HW) on November 14, 2011. It blew up on April 21, 2012. What I meant by blew up is it spent itself into self-destruction. I wish we could download pictures to this site. The damage is not repairable. The plastic supports that the tub was connected to are all busted, and the tub is sitting in the bottom of the machine. The frame is bent. The top is disconnected from the base. There is a dent in the wall on both sides of the machine. Im asking for payment for repairs to the wall. I sent pictures of the destruction with my claim, but Im waiting for a tech to come take a look at LGs request. Im not happy that its going to take a week for the tech to come and confirm that the washer is not repairable. The noise shook us up really bad. We still have not fully recovered from the shock.

We currently have a LG French Door Refrigerator with freezer drawers & the seals on the doors for the fridge have ripped & the doors no longer close properly. It seems EVERY LG forum I have been on has the same problems. It seems that the seals are a big LEMON! LG should have a recall for the seals for this reason. We paid so much money to get the best fridge we could & this is RIDICULOUS! We also have an extended coverage contract in effect.

Este microondas se incendió mientras cocinaba verduras al vapor. Oímos un chasquido y a continuación todo el espacio interior estalló en llamas. Pude extinguirlo sin más daños que los del microondas. Como el aparato sólo tenía 10 meses y aún estaba en garantía, llamé a LG. Su respuesta fue inmediata y un técnico estuvo en nuestra casa al día siguiente. Al llegar y realizar la inspección, hizo algunos comentarios: (1) ¿Por qué limpiamos los daños dentro de la unidad? (2) ¿Qué ha pasado? (3) Necesito llamar a la oficina de la casa para hablar con el técnico de dentro.Hizo la llamada mientras estábamos allí y un técnico en el teléfono le pidió que enviara un video desde su teléfono con las instrucciones del técnico en el teléfono. Una vez completado, colgó y dijo que esta unidad está frita y necesita ser reemplazada, pero que dos técnicos de la oficina central tenían que revisarla. Diez minutos más tarde me llamaron diciendo que era un error del cliente debido a un incendio de grasa y que no iban a reparar o reemplazar. Después de enviarles el recibo de la tienda les pedí la denegación y la razón por escrito, que se negaron rotundamente a darme. Al día siguiente me enviaron un correo electrónico para decirme que habían establecido una revisión de la autorización de devolución y que debería tener noticias suyas en un plazo de 2 a 3 días laborables. Fui a la tienda donde compré el microondas LG, les di mis notas y pedí ayuda. Una vez revisado por la tienda y visto lo que LG me estaba haciendo pasar me dijeron que me cambiarían la unidad. ¿Comprarías otro producto LG después de haber leído este atropello? Yo no lo haría, pero sin duda volveré a comprar en Best Buy, ya que respaldan un producto que el fabricante, LG en este caso, no haría.

Buy a very nice counter-depth LG refrigerator rebranded as a Kenmore. It was complete shot after five years. Sears tech made 7 trips over six month and could not fix what was initially determined the compressor. They finally deemed it unrepairable. I will never buy another LG product of any kind.

Our Lg electric range knobs Model number LTE4815BD are on the front of the range and if you barely bump or brush by them they turn on. We�€�ve had pizza boxes burn, our wooden oven top cover and other items. My son is scared to death (he is a firefighter) and said this range is going to burn our house down. We literally can have nothing on top because if there is it will catch on fire with the slightest bump of the knob.

¡¡¡Este es el peor lavavajillas que he tenido en 43 años!!! No limpia los platos constantemente. Tengo que dejar correr el agua caliente en el fregadero de la cocina, activar el ciclo de enjuague a alta temperatura y después de todo esto, ¡¡¡los platos siguen sin estar limpios!!! He pagado 1300$ por esta basura. No volveré a comprar un LG.

I should have known better than to purchase a refrigerator from Sears because of past experiences. On two prior occasions, (two different refrigerators) we had Sears technicians tell us that our units could not be repaired. So, in one case we purchased a new one from Sears but kept the old one. The old one was still running (5 years later), but the new one stopped cooling completely about three years ago. This time, we decided to live with the two partially operational units. The newer one has now stopped working, so we mistakenly purchased a new LG model from Sears, on Friday of September 2. Sears promised a delivery (for an extra $10) on Saturday of September 3. When we had not heard from sears by 4:30 on Saturday, I called their installation services. I was told that the item was not in stock--great. It was the Saturday before Labor Day, with food spoiling because the refrigerator was full of food.Ok, now I wanted to complain to someone at Sears, so I called their customer service (disservice?). After getting the runaround and being redirected to three other numbers (with 10 minute delays before connections), I found someone who could help. This helpful person told me that the unit was in-stock, but they were waiting for American Express approval for my purchase. I let them know that American Express has never (since 1964) delayed approval of my purchases and that I felt they were lying. I was told to call American Express. I told her that I wanted to speak to someone who actually knew what was going on, and the line went dead. I did call American Express; I was told that the purchase had been approved on Friday, so Sears customer service has more than one liar on their staff. Judging from all the other complaints about Sears, I wonder why there has not been more publicity to protect the public from this deceitful company, so much for customer service.

This WT5075CW washer is completely useless. I am going to have to replace it, and I have only had it a little over a year, but I cant take it anymore. It gets unbalanced on the spin cycle for no apparent reason. I only was like weight and size clothes together. I rearrange the clothes when it gets unbalanced and then restart. It starts filling with water again and stops unbalanced again. I try the Spin Only cycle. Same thing. I was the same loads every week and it is completely random as to which load will have this problem. Last week, it was the delicates �€� how can they cause an unbalance???!!! I am left with an entire load of sopping wet clothes that I have to drain over the top of the washer, hang out on the patio until the dripping stops and then dry in the dryer for over an hour. I called my BrandsMart extended warranty repair team out and they said that is how the washer was designed and charged me $60.

Refrigerator temp. 52 degrees. Multiple calls to LG, warranty program, waited 8 days for a repair tech. Spoiled food and frustration! Compressor replaced, but waited all day for tech who shows up at 5:30 P.M. Now refrigerator never stops running and is noisy. New repair tech is now scheduled. Stay away from LG!

My LG washer (WM2140CW) is 8 years old and making a funny noise. I call a few repair services and they stated they cant get parts for LG, I had to deal directly with their network. I found the number for support in my area (Ottawa, ONT) and called. No one answered and I left a message. I did not get a callback so called again, same message service, same no response. After numerous calls I gave up. If a company is going to restrict trade by limiting their replacement parts they better have a good service. LG missed the boat, I will never buy a LG product again, nor should you. Fair disclosure, the washer worked fine for 8 years, its the support network that is broken.

Compré un frigorífico LG con compresor lineal en 2015 y el pasado 12 de mayo dejó de enfriar, llamé al servicio de asistencia técnica de LG y me dijeron que un técnico revisaría la unidad el 25 de mayo, tuve que ausentarme de mi trabajo 1,2 días y el técnico nunca vino, volví a llamar a LG preguntando qué pasaba con el técnico y no tenían ninguna explicación de por qué el técnico nunca fue a revisar la unidad, me pidieron de nuevo que esperara 3 o 4 días más para que pudieran intentar encontrar otro taller de reparación local y me sugirieron que si podía conseguir uno cerca de mi zona pagarían las piezas y la mano de obra.Encontré un taller con una cita abierta para el día siguiente y después de llamar a LG para confirmar la cita rechazaron el taller de Sears porque tienen que pagar una cantidad adicional por su primera visita, tuve que esperar 4 días y hoy llamé de nuevo y me dicen que tengo que esperar 3 días más porque uno de sus talleres rechazó el pedido? Esto es ridículo. Por qué los clientes tienen que lidiar con este tipo de incompetencia, 2 semanas sin frigorífico con los niños en casa y con esta pandemia que nos obliga a ir a las tiendas todos los días no es lo que esperaba de la empresa LG. 2 semanas después y todavía no tengo solución para reparar este frigorífico.

I have owned an LG Washer and Dryer for approx. 2 years. The dryer had to be replaced within a month of delivery and the inlet water valve is being replaced for the second time on the washer. Dont be fooled by PRETTY, the appliance are a piece of junk. And furthermore, when you call LG, does anyone from the company speak without an accent so you can understand them. I am saving the reader of this a ton of money. STAY AWAY FROM LG.

I like the double doors the clear glass. I love how its a smooth dark grey and that its quality and efficient. Saves me on the electric bill which is a big plus. It needs more space though. It should be bigger, more light and maybe try a see thru version of a it to attract more people and make kids say mommy get the clear fridge the is me personally but you know Im nobody. The look and quality it seemed like enough space which it was for a time but I like to eat. Its not too heavy and it doesnt make a loud noise. I used to have a loud ** fridge. Hated it. It wore out very easy too.

I love the configuration of this refrigerator, especially the middle drawer. Beyond that, this expensive refrigerator has been a major disappointment due to multiple and repeated problems, including a loud noise when the compressor is running, and ice build-up in both the refrigerator and the freezer sections, resulting in three service calls for each issue.

Our 2 year old LG refrigerator (LFX31945ST) stopped cooling. Called LG and they sent a link to troubleshoot it, and was useless. Called LG back and they had me do the Smart Sensor test over the phone, and said they saw that the fridge wasnt working but couldnt tell me any details and gave me 3 numbers to call for local company to come fix it... To be continued...

No compre este horno - es un diseño peligroso y un riesgo para la seguridad. Mi horno doble LG vino con la casa que compré recientemente. En las 9 semanas que llevo viviendo en mi casa, el horno se ha encendido accidentalmente 5 veces, con los quemadores calentándose sin saberlo hasta que ocurre un accidente. Los incidentes más recientes fueron causados por mi perro, que casi prende fuego a una caja - cuando llegué a la cocina, la caja estaba brillando de color naranja. Esta mañana, mi perro estaba tratando de comer las sobras de la cazuela de pollo que tenía en mi plato grande de Pyrex en la estufa. Ella accidentalmente encendió el quemador y el gran hizo completamente destrozado por toda la cocina - encimeras, piso y estufa tenía vidrio por todas partes.En la otra ocasión fue un simple caso de sólo pulsar los botones delanteros y el quemador se enciende automáticamente. A mi hija y a mí nos pasó esto. Esta cocina está muy mal diseñada y debería ser motivo de gran preocupación si se tienen niños pequeños. Ellos pueden acceder muy fácilmente a esos botones del quemador frontal. Hoy tengo un nuevo horno doble GE instalado (a mi costo de $1200), pero los botones de los quemadores están en la parte superior del panel de control. Para mi propia tranquilidad y seguridad para mi familia, sentí que esto era necesario. No puedo comentar sobre el rendimiento del producto, pero el diseño es definitivamente un riesgo. Este diseño no es exclusivo de LG, muchos otros fabricantes tienen botones frontales, pero no puedo comentar sobre la facilidad con que se encienden.

Do not waste your money on the washer, and do not bother getting Home Depot extended warranty. Both are useless. LG doesnt want to know anything after only 1 year. Extended warranty states that it is not a covered service, so why the extended warranty? Just to get more money out of you. Washer has defect - seal gets damaged and they state it is not a mechanical problem, even though water is leaking due to the seal hole. The rep told me the seal just keeps the door closed, but the washer is working fine. The seal gets damaged due to a manufacture defect. They know this and so it is not covered. I searched many reviews and complaints are all the same. Do not bother purchasing LG products. You get no help in correcting their defects!

Please be a prudent shopper when buying this unit. We purchased this refrigerator (LG Linear Compressor Refrigerator) two years ago and paid about $1000 extra for a counter depth unit. That brought the price just close to $3700.00. I did not get the warranty because I thought it would last at least five years. Nope. The Error Code E-IF comes on at least once a month. The refrigerator went in bad order about six months after we bought it. Luckily the year warranty was still good. Just about every month now, I have to use a hair dryer and defrost the unit so my family can get ice and water through the door. That is not good for a unit of this price. At first, I would pull the unit out and unplugging it for at least four hours. That is not good when the thing weighs a ton and it has to sit in the middle of the kitchen. I have now found a YouTube video of another customer that uses a ladys hair dryer to defrost the unit. I have began using a hair dryer to defrost the unit as well. It is much faster. Searching the internet, I have found other people who reported this is not a great unit to buy and they too have had many problems. LG should issue a recall or reach out to the many customers who have complained about this unit. I think that will go a long way to making the consumer happy. Again, it is the ice maker that is horrible.UPDATE on 04/08/2017: I had a service person come out and they told me my electronics board and the fan at the bottom of the unit needed replacing. Mind you, we have had this unit (LG Linear Compressor Refrigerator) less than five years. The technician said company recommended a new board and a new ice fan. The board only cost .74 cents. That is right.. Only 74 cents. I find that strange. Seems to me that board was bad. The Ice Fan was a tad more costly. Anyway the job came up to over $300 to repair. Issue one. I had to wait for the electronics board and the fan to arrive. The next service date that I could get was six days from the initial visit. So, I had no ice and water through the door. We survived. We knew that the unit would be fixed in a couple days. Six days later (yesterday) the technician comes out and installs the parts. Refrigerator worked well for ONE day. Just looked at it and a different Error Code is on R-DH. Are you kidding me? This thing cost too much to have all these problems. The fix for this is to unplug the unit and then allow it to reset. So, I have to pull it out from the wall again. How many times, I can could. Maybe I should keep track. I will do this. If it does not work, LG website suggests a service call. Wow.

I purchased this LG refrigerator LFC20770ST/01 on 4/14/2013 and it has been leaking lately. About once a week, there is a cup of water on the floor that I have to wipe off. Today, I reached on the bottom shelf of the refrigerator where the freezer basket is and felt a sheet of ice on the bottom. A friend asked me to defrost the ice and clean the tube that connect the bottom pan. I dont get it. Why do I have to do this? I used to defrost my refrigerator in the 1980s as a kid and we are in 2016 and LG is still using the same technology?! I promise you LG, I will never ever buy a Korea made product again as long as I live.

Same issue as everyone else. Can I give a negative star rating? Our LG French door fridge also died for no apparent reason after about 5 years. What a piece of junk. Now we have to go buy a new one while everyone is here visiting for Thanksgiving. Thanks for fooling us all, LG.

Was a good refrigerator till the compressor went out. Been out for over 3 weeks and we received a new compressor but when the service tech came out to repair the refrigerator he noticed the wrong compressor was sent. Now we wait again.

LG top load wt 1101cw - This machine is less than a year and a half old, and we have the same problem as most of the other people with this model. After speaking to LG customer service, they tell me the same thing that the book does and after doing the smartphone diagnosis, they will gladly send out a tech to tell me what is wrong with it. The machine will give the UE code with nothing in tub but water!!! And then say they dont have a problem......

Compramos nuestra flamante lavadora de carga frontal LG hace 2 años. Ya tiene un rodamiento defectuoso. LG no ofrece garantía porque no tengo una garantía extendida. Está claro que se trata de piezas baratas o de una terrible garantía de calidad por parte de LG. Los rodamientos no deberían estropearse tan rápido. Las ruedas de los coches tienen rodamientos que duran hasta 200.000 millas. El servicio de atención al cliente me dijo que no era realmente su problema, y siguió pidiéndome que pagara un depósito por el servicio de la unidad. No volveré a comprar un electrodoméstico LG.

Purchased LG refrigerator in Nov. 2014. Jan. 2018 and my fridge and freezer are both at room temperature. All food is now garbage. Today repairman said this is very common for LG. Now waiting for a part to be available so repairman can come back to do the repairs. I paid $2400.00 for this fridge and it only lasted just over 3 years!!! My first fridge was $800.00 and I had it for 28 years. I would think not just twice, but more like 100 times before buying an LG refrigerator again. LG needs to step up the quality or get out of the business!!!

Like the lighting; like the french doors; like the size. Have had problems with ice maker freeze up; frost build up around the door vents that feed the ice maker and most recently a complete failure of the cooling to both refrigerator and freezer compartments. Entire food contents had to be discarded. A major nuisance for a refrigerator with this price tag. Waiting for warranty repair. Will see how that goes.

Hace poco compré todos los electrodomésticos de la cocina nuevos. Sólo los he tenido 3 meses. El ventilador del frigorífico chirriaba día y noche. Llamé y programé una reparación en garantía y se suponía que llegarían entre las 10 y las 14 horas del 16 de junio. Volví a llamar sobre las 3 para preguntar si seguían viniendo y me dijeron que verían dónde estaban y nos volverían a llamar. Todavía estoy esperando esa reparación. Espero que no se rompa nada más. La peor experiencia de la historia sin contar que lo compramos todo en el Black Friday y no estaban en barra ni se entregaron hasta mediados de febrero. LG, acabas de perder un par de clientes muy fieles.

Suddenly my less-than-3 month old, top of the line LG 4.5 Steam Washer started spewing water all over the floor. Called, got questioned about using too much soap (I dont). Got repair referral, they came, and a rubber hose inside had burst. OK, order a new one to be overnighted but hey, guess what? Its on back-order and not due in for weeks. Called LG and got the run-around and an offer of $ for the laundromat. She basically admitted its a bad part, and is back-ordered because everyone needs it. So, Id say dont buy one because not only do they break, the company doesnt stand behind its product.

I purchased an LG $2800 refrigerator in 2015. 4 weeks ago when I was out of state, the refrigerator failed. The compressor went out and all my food was spoiled. Worse than even this is the ridiculous treatment I have had with LG in trying to get it fixed under warranty. My first call resulted in a transfer to a repair shop who said, We dont have anyone to help you today. I tried to make an appointment and they said, No appointments. Just call back some day. I called LG again and they said find someone to fix it and once they diagnose the problem LG will send the parts. OK, done! But wait... Called LG and they said they would expedite the order and sent the repair shop the parts. Called again when there was no info sent to the shop, Oh, sorry will send it now... Called the next day, Oh we dont have a full address, called the next day, Oh sorry it takes 6 days to expedite, not sure why no one told you... Called again, Should be able to expedite tomorrow, we will call you. I have stepped up the calling process to 2x per day but suffice it to say my refrigerator went out 4 weeks ago and I dont have it fixed. I am convinced they do this so that they do not have to warrant the product!

LG counter deep refrigerator - One year after buying the refrigerator, the motherboard went out. One week later, the board that controls water and ice went out. Now, a year and a half after purchase, the covering over the controls for water and ice have peeled off, leaving a very unsightly appearance. Not worth the money. I would never buy an LG again!

It was on sale and I had the extra money at the time and I have to take advantage of the sale at the time so I went ahead and bought it. Sleek general design and finish to give me the feeling of middle class home and in that case reminds me to do a little better so I can get the smart fridge again. It even suggested things for me and was just all around wonderful. I really do miss having the ultimate control not just a fridge.

Except for one very important aspect, over the past 18 months, I have been pleased with the LG front load washer. It is quiet and cleans well. I do keep the door open when not in use to avoid mold. Problem-1: At the start of each cycle, the solenoid that regulates drawing water is so powerful that its ruining the water pipes throughout my entire home. Problem-2: I�€�m still trying to find how to contact LG.

Compramos una lavadora LG de carga superior y accionamiento directo en Best Buy hace unos años. Desde el principio no ha sido una buena experiencia. La función de vapor nunca funciona y se bloquea 1,2 veces durante el ciclo... y entonces tenemos que vaciar la máquina y volver a empezar. Si a esto le añadimos que el ciclo normal no se llena con nada cercano a la cantidad de agua suficiente, el resultado es ropa constantemente sucia y, o jabón que se seca dentro de la máquina. Y ni siquiera podemos pensar en una carga más grande que unas 6 o 7 toallas grandes... ya que se sobrecarga y se inclina por lo que luego tenemos que drenar el agua y eliminar 1,2 de la carga. Si hubiéramos sabido lo terrible que iba a ser esta lavadora, habríamos comprado cualquier otra cosa. Hágase un favor y evite las lavadoras LG. Hemos escrito a la empresa 2 veces en los últimos años y nuestras cartas son ignoradas. Parece que no se preocupan por sus clientes.

Our LG fridge is about 5 years old and it has died. I can understand that things can go wrong but the customer service at LG is terrible. They are extremely rude! We have had to take two days off work and it still isnt fixed. We were told the freon leaked out and the company had to address this problem. We spoke to several people at customer service and they were nasty. We have been without a fridge for two weeks and there is no end in sight. We are starting from scratch and have to be home between 10-2 tomorrow for a second service person to come out.They arent going to fix it! Just look at it! So we will likely have to take a third day off work if we are lucky enough to get anyone out to actually fix it. My husband was just recently diagnosed with cancer. The tumor is causing lots of pain. Ice packs help a bit but of course we have no way to keep them cold. This has been a real hardship! I would never buy another LG product. They have no respect for their customers and do not stand behind their products.