Tengo un lavavajillas LG, comprado en octubre de 2013. Durante muchos ciclos, silba durante minutos y minutos. Hice venir a un técnico de servicio, pero el problema no se pudo reproducir. Es bastante molesto y se oye por encima de la televisión. ¿Alguien más ha experimentado esto, y si es así, qué hizo? Gracias.

La lavadora que tiene 6 meses se rompe, la secadora que tiene 13 meses se rompe, y no se puede encontrar a la persona que la repare. A LG no le importa si vendieron el producto y no tienen a nadie que trabaje en ellos. Su llamada va a fuera de este país y no puede entender a la gente en el teléfono. Todos los productos LG son malos, también el servicio es una pesadilla. Comprar en Home Depot fue mi primer error. Pesadilla.

Compramos todos los electrodomésticos LG nuevos para nuestra cocina hace 3 años. La estufa es terrible por decir lo menos. Puedes rozar los pomos y encender los quemadores. Mi hija de 6 años ha pasado caminando y ha golpeado la perilla con su hombro y ha encendido el gas y estuvo encendido por no sé cuánto tiempo. Esto es extremadamente peligroso. Además, ni siquiera puedo usar el horno inferior porque las llamas salen por la parte de atrás y queman mi comida. Compré este horno doble porque horneo mucho y se me ha hecho mucho más difícil hornear. No puedo creer que estas estufas no hayan sido retiradas del mercado debido al peligro de incendio.

Me encanta mi nueva lavadora. No hace mucho que la tengo. Es una lavadora de gran capacidad. El único problema que tengo es que soy de baja estatura, así que tengo que ponerme de puntillas para sacar todo del fondo de la lavadora. Tiene capacidad para 2 cargas de ropa, fácilmente. Y, un edredón grande.

This problem dates back to April 2019. My 1 yr old LG Refrigerator stopped working so I called LG and they dispatched a Tech from A&E repair (Sears). The tech told me it was compressor and evaporator and would be about 1000 to fix. I told him I would contact LG as it should be under warranty. So he charge me 119 dollars and left. I called LG. They said it was in fact under warranty and shouldnt have been charged. They dispatched the same repair people 1 weeks later. So it now been 2wks. with no Refrigerator. Repair guy came and had to order the parts (why couldn�€�t he see the first guys diagnostic).2 more weeks without Refrigerator. Guy showed up and fixed the problem. Fast forward to July 15th 2019 dead refrigerator again, So I called LG. They assured me this would be fixed in a timely manner! Well they promised by the 31st and A&E confirmed it but to no avail, A&E rescheduled it for the 9th of AUG. Well after hours on phone they said they will come here on the 7th which is today. The guy shows up and looks at it, takes the back off and says we have more issues not just the compressor but the evaporator and he will need to order parts. So now it�€�s been 3 weeks and he can�€�t be back here until the 26th.We have been living out of ice chest to keep our food cold. We are a family of 4 so wasting a lot of time and money for ice, I am a heart patient and need to eat a certain way, so I can�€�t rely on fast food. This has been a complete nightmare. I spent over 2000 dollars on a product I thought was quality. On another note I purchased a LG 60 inch TV and it died 14 months later just out of warranty--1000 dollars down the drain. So much for Lifes Good.

Mi hermana en MN y yo (en AZ) compramos cada una una lavadora nueva de carga superior LG en otoño de 2019. Ambas tenemos un problema con la lavadora que deja un residuo blanco y ceniciento en toda nuestra ropa negra u oscura. Ocurre tanto si hemos usado jabón como si no, e incluso si acabo de ejecutar el ciclo de limpieza. Además, la secadora nunca seca una carga de toallas en una sola pasada. Siempre se detiene cuando las toallas aún están húmedas, por lo que tengo que volver a usarla. Estoy muy decepcionado con estos dos defectos.

My LG fridge is almost 3 years old. It broke down, makes horrible noises. I paid someone to fix it, that LG sent and it broke again a week later. Life is good but LG products are ** garbage. Do not buy these products. Terrible company.

Wow! So glad I read these other complaints. I thought I was doing something terribly wrong to have my just washed clothing smell so foul. Bad product. We should get our money back, but it doesnt sound like we will. We, the consumer, who purchased this product have been pretty much robbed of our dollars. They do not back their product. We lose. It makes me very angry since we work so hard for our money.

Hemos tenido esta gama durante aproximadamente 7 años. Funcionaba bien hasta hoy, y ahora que he leído los comentarios, ¡EL BUEN SEÑOR NOS ESTÁ VIGILANDO! Mi hijo de 12 años me estaba ayudando a cocinar el almuerzo y cuando terminamos, apagamos el quemador delantero derecho grande y decía H5, pero estaba rojo brillante y caliente. El quemador no se apagaba, así que tuve que correr al sótano y desconectar el disyuntor de la cocina. ¡¡¡¡¡Nunca volveré a comprar un producto LG y me aseguraré de que todo el mundo lo sepa también !!!!! ¿Y quién guarda un recibo tanto tiempo?

As a new home owner, we purchased a full line of LG products. Extremely excited to have the new sleek appliances in our new home, we felt accomplished. After 3 years of ownership, we started having a problem with the ice dispenser freezing. We called into the service desk. They said this wasnt covered in the manufacturers warranty. After replacing a few parts here and there (being parts changers), we decided to call in a repairman. They let us know that the problems we were having have been covered under the warranty, and that we needed to call LG back. After calling in the service center, they agreed to allow one of their servicemen come in and service our unit. Their technicians came in and removed our refrigerator (for 2 months). They brought it back with a new compressor and a bill for the labor. They explained that if the computer board on the front of the unit was not working, we would need to replace that portion out of pocket. So we purchased the circuit board ($100), but the unit still did not work. We called back in to LG. They said we purchased the wrong one. We needed to purchase the other ($80). So we did, but still nothing. After talking with a friend, I decided to purchase the capacitor. The part was delivered on Saturday. I installed the part and 10 minutes later, the part exploded. Literally, white smoke blowing into the ceiling of the kitchen. After replacing parts, paying for parts that were not the problem and getting the runaround from the service center, we purchased a Whirlpool. We will never purchase another LG product again. We will make sure that all of our friends and neighbors hear our story. Most of them have had the same problem with LG.

Bought an LG French door model LFX25973ST/00 refrigerator from Sears. Right after its out of warranty we were getting water on the floor from the left-side door each time we opened the door. I replaced the door ice-maker parts (all of them) and the gaskets. I also balanced the doors again (only slightly out of balance). More water. Called LG and they told me to replace the gaskets and balance the door. Um, that didnt work. Try calling a repair service. I called a few appliance repair places and only one still works on LG products. He stated that LG sucks. He recommended replacing the gaskets which I already did. He said, you just have to live with it or get a new refrigerator. LG = Life is Good?? More like LG = Lame Grifters. Well, Im trying gaskets one more time before I take this out and use it for target practice.

LRE3013ST - Esperaba leer que había una retirada del mercado de esta estufa en particular debido al panel de control Intuitouch. Parece que uso el mismo quemador en el lado izquierdo del panel y noté una grieta en el plástico. Sólo tiene unos pocos años. Además, después de que el horno esté encendido durante media hora más o menos, se apaga y aparece FB en el panel. ¿Por qué hacen las cosas como antes?

French door LG refrigerator is junk! A year and half old and were on our third repair. Apparently its the compressor, which was replaced both times, only to stop working again after a few days. Cant believe these are still sold in stores! Now Im just waiting for my microwave, dishwasher and range to break. Never ever again will I purchase LG appliances.

We got this washing machine just over 4 years ago. The door lock sticks now and I have to turn it off and back on 30 times before the door will unlock so I can get my clothes out. I don�€�t have time for that. And yesterday, I went to switch my clothes out and the door was locked of course so I just turned the whole machine off and went back to it today when I had time to mess with it. I still had to tap the frame of the door where the lock is about 3-4 times while turning it off and back on. Then when I finally was able to open it, my clothes were still soaked. So I put it on a spin only cycle. 17 min by default then after it judged the weight and distribution, it went to 10 min.I came back a few min later, the number of min was on 7 and it was full of water, rinsing. The spin light was flashing, indicating it was spinning and it was on a spin only cycle. We�€�re going to have to replace it as soon as we can afford to because they only guarantee their products for a year. I was told by the manufacturer that they�€�d have to charge me to have a maintenance guy from LG come to my house, evaluate the problem and fix it. Had I known they believed in their products this little, I�€�d have gone with a different brand. We will not be purchasing LG again.

Our LG front load washing machine has a cycle that intermittently opens and closes the water valve that causes severe water hammer in the plumbing system. This is very bad for your plumbing and will cause damage. Ive installed a water hammer arrestor, but wasnt any better. Very bad vibrations and unacceptable noise during wash/rinse cycles - unit actually moves across the floor! And needs continuous cleaning of soap and softener dispensers - clothes smell badly if you dont. Dryer does not perform well either - takes 2 hours to dry a load! I would never recommend LG to anyone - spent over $1,800 for the washer/dryer pair with pedestals, and have replaced them in less than 3 years with conventional pair!!!

Compré un microondas LG sobre la gama MEZ239996701 hace 3 años en Home Depot. Costó más de 600 dólares con la instalación. Un año después de la instalación dejó de calentar. Llamé a LG y me dijeron que ya no estaba en garantía y que no podían ayudarme. Lo desenchufé y he aquí que empezó a calentar de nuevo. Esto sucedió muchas veces durante los siguientes meses y finalmente en mayo de este año dejó de funcionar por completo. Qué decepción ha sido esto. Nunca más compraré un producto LG. Su servicio de atención al cliente y su garantía son realmente pésimos.

Bought LG-LMX27626S. Paid almost $3000.00 for it in Jan 2016. The fridge died - not cooling and the same issue with the Linear Compressor like everyone else, there is no local LG repair technician available in my area or the whole island - I live on Maui. Call LG customer service and spoke to 3 person, two from Philippines and finally talked to someone in Alabama, she is as bad - she said, �€�We can send you the parts and you have to find your own repairman!�€� Hello. There is NO one to service LG fridge on Maui. I asked to speak to supervisor or management - she basically told me no and she told me LG management will NOT speak to the customers!. Worse product that I ever purchased - no more LG for me and rest of the Made in Korea products! I will tell all my friends and co-workers not to buy their products!

La lavadora era cara, pero obtuve un descuento de la compañía local de agua por ser de carga frontal y de alta eficiencia. El panel de la pantalla está muy mal diseñado y tengo que coger una linterna para verlo, una gran molestia. Es bastante silenciosa, pero tarda una eternidad (más de una hora no es inusual) para hacer una carga normal o pesada de lavado.

Bought LG (TrueBalance) machine 2 yrs. ago. It will NEVER stay balanced. I have called the company and their reps are so inexperienced and unhelpful (I think they read from a script). It runs and re-runs water. I have to stay right there watching it constantly!! Does not get clothes clean at all, even though it sometimes takes over 2 hours to do 1 load. Clothes are still pretty wet even when it completes. I wasted a lot of money on this machine and now need to re-purchase one that works properly. I dont even know what to do with it, I would never try to sell it to anyone else. It has been a nightmare and I have done everything I know to try and fix it. Would never recommend this machine to anyone.

Compré este lavavajillas LG hace 1 año y esta es la PEOR, PEOR máquina que tengo y también mi marido ha llamado a la compañía. Nos dijeron que cambiáramos el jabón por el líquido Cascade. Hemos probado con cápsulas, polvos y otras marcas. Mis platos siguen saliendo sucios, los vasos con suciedad y también uso Jetdry. Hemos cambiado el dial al número más alto, hemos probado todo lo que nos han pedido. ¿Por qué alguien se gastaría el dinero en un lavavajillas para tener que LAVAR los platos ANTES de meterlos en el lavavajillas? Siempre hay restos de jabón en la máquina después de cada uso. Estaba dispuesto a aceptar que LG enviara a un especialista en reparaciones de LG para que mirara y,o reparara pero ahora sólo quiero que lo retiren de mi casa. No volveré a comprar nunca más un electrodoméstico LG. Me quedo con la otra marca.

Bought a LRMVS3006S. 30 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator with Craft Ice™ Maker less than 2 week ago. Ice maker did not work after 60 hour wait recommended when I called LG after waiting 48 hours for icemaker to function. Then we noticed that temperatures are not reaching the low levels needed. Result: Spoiled food!!! They sent a technician to fix it (which we reluctantly agreed to). Technician showed up 10 days after we bought fridge. What did he say? No fix. Problems with compressor and we dont even have the parts to fix it. The thing is, we do not want our brand new - not cheap - refrigerator fixed! We want it replaced or receive a full refund!!!. Almost two weeks and still dealing with insurance we bought to cover it and LG not responding. After always buying all appliances LG brand, this is the end of our LG preference in this household for sure.

Hoping someone else will read this (and the feedback from countless other discontented LG customers) before buying an LG product. We remodeled our kitchen two years ago and bought all new appliances, including one of LGs expensive refrigerators - model LXFS30726S. About two weeks ago the unit stopped cooling and we called LG to have it repaired (parts are covered under warranty after year 1, labor is not). A repairman came out four days later and deduced that we needed a new compressor and three other parts to fix it. Ordered them and gave us an ETA of one week to be back and have the repair completed. We had to text him on the day it was supposed to be fixed to find out that the part wasnt in yet. Called LG and was told by the hard to understand customer service rep that the parts had shipped and would be in the next day. That didnt prove to be true.Called again two days later and got the Escalation department (which apparently means the excuses keep escalating but the customer service quality does not). At least I could understand this representative, who called the repairman while she put me on hold and said she had confirmed with the repairman (he also works for LG) that the parts were in and hed be out in a week to fix it. We called the repairman because hed said he would be out as soon as the parts were in and we didnt want to wait another week - we have already been without a refrigerator for two weeks and he said the parts were not in and that he hadnt told the customer service rep hed be out the following Monday.So, basically LGs customer service representative lied to me just to get me off the phone. It is sad that such a large corporation cannot get its act together and is acting so shady in dealing with its customers. Im hoping that eventually we have a working refrigerator but not holding my breath at this point. This is apparently an epidemic with LG. Do yourself a huge favor and buy a different brand of refrigerator - we sure wish we had at this point.

Este lavavajillas lo compramos en abril de 2013 y desde que lo tenemos, huele. Primero como algo quemado y luego como a garaje y aún continúa hasta hoy. El servicio técnico intentó decirnos que sólo era nuevo, luego que usáramos vinagre y abriéramos la puerta al terminar una carga. Todavía huele y estamos muy arrepentidos de haber comprado los tres productos LG. Nevera, lavadora y lavavajillas. En la taza he frotado con el pulgar y se puede ver lo fácil que sale la mancha. La taza necesitó un poco más de esfuerzo, pero no puede limpiar el pudín de chocolate fresco de un plato. La lavadora tiene un hueco donde hace que se muevan los paños que es demasiado grande y se enganchan las monedas y se rompen los paños.

I have an LG side-by-side refrigerator. Keeps freezing up. Ive had service work on it. I have changed the parts out on it, put new parts in it and it continues to freeze up. I have called the service people about it. No one wants to seem to help me and I too have had a bad experience with LG and I would not recommend to buy LG products to anyone especially that home products as far as the stove refrigerator or the dishwasher. Im hoping that I can get this resolved or are thinking of getting people together to file a lawsuit.

Recibí mi flamante lavavajillas el 1,8,2018. Para el Día de Acción de Gracias, estaba recibiendo mensajes de error nE. Llamé al número que figuraba en el manual del propietario, que era básicamente el servicio de atención al cliente de LG, y encontraron una empresa de reparación de electrodomésticos que se ocupa de su trabajo de garantía. Después de 6 llamadas de servicio diferentes y de ausentarme del trabajo 6 veces diferentes, el lavavajillas sigue sin funcionar. ¡No hay lavavajillas desde el 11,26,2018 y ahora es 1,9,2019! No puedo conseguir que LG resuelva mi problema sustituyendo el lavavajillas ya que su reparador es incapaz de arreglarlo. No volveré a comprar nada de LG.

Compré un lavavajillas LG con número de modelo LDF7811WW por 610 dólares. Desde el primer día, la cosa nunca limpió realmente nuestros platos (también los enjuagamos antes de ponerlos en el lavavajillas). Esta es nuestra línea de tiempo con este encantador lavavajillas: lo compramos el 27-4-08. No limpiaba los platos, así que el 26-3-09 llamé al número de reparación. Un hombre vino y ajustó la leva de los brazos rociadores superior e inferior. Seguía sin limpiar los platos. Volví a llamar al número de reparaciones el 18-5-09. Un técnico vino de nuevo y tuvo que cambiar el motor. El 22-3-10, volvió a tener problemas para limpiar los platos. Llamé a su número de reparación y vino un técnico. Tuvo que cambiar el conjunto del sumidero (que, según dijo, era el corazón del lavavajillas). El 25-7-11, tuve que llamar de nuevo. El lavavajillas no limpiaba los platos. Llamé a su número, de nuevo tuvo que sustituir el conjunto del sumidero (las tripas del lavavajillas) y ahora es 11-2-12, estoy teniendo problemas de nuevo. Así que en 4 años, he tenido los principales componentes del lavavajillas reemplazado 3 veces y estoy seguro de que va a ser el cuarto cuando el chico viene de nuevo a finales de esta semana. He llamado al servicio de atención al cliente de LG y se pasan la pelota y dicen que depende de mi gente de la garantía extendida, que gracias a Dios hemos comprado (porque normalmente no lo hacemos). Dicen que la pieza tiene que estropearse 3 veces en el plazo de un año para que se considere la ley del limón. Bueno, si me preguntan esto es un limón. Debería haber conservado mi lavavajillas Whirlpool de 20 años, con el que nunca tuve problemas, pero que estaba actualizando la cocina, así que lo sustituimos. Gran error. En mi opinión, esto no es respaldar su producto. Estoy seguro de que, para ellos, $610.00 no es nada, pero en este hogar, es muy difícil de conseguir y quiero obtener lo que pagué. Podría haber comprado limones mucho más baratos en el supermercado. Los compradores tienen cuidado.

So the LG WM0642H was a highly rated washing machine by Consumer Reports. Well after 5 years it stopped working. I dont think that a highly rated machine should die after 5 years. I am in the process of trying to get it fixed and hopefully will be able to do so. I dont plan on buying anymore LG appliances and more.

Microwave had a fire in the fan/exhaust area and spread to the cabinets. It could have spread, had I not turned off the breaker. The wiring to the wall had not electrical issues. The fire clearly started from within the microwave. MODEL# LMV1813SW.

I bought my refrigerator 5 years ago to come home to leaking water and a warm refrigerator. I was on long holds with the LG department. They scanned the refrigerator telling me nothing is wrong, to just unplug it and call back. I called back. Was hung up on 3 times. Given repair companies that were not open not in my service area. I found someone to look at the refrigerator and was told it is a compressor issue. I paid over 3000 for a refrigerator that didnt last 3 years. Im very dissatisfied with this product and customer service. I will never buy another LG product. They know these refrigerators have this issue and they are doing nothing to fix it. Same type of compressor is being used to fix the problem which may occur again.

Can�€�t even give this one star. I won�€�t rehash in detail the previous reviews about this miserable washing machine. I have had the same problems: won�€�t fill with enough water, starts wash cycle with some clothes not even wet, goes out a balance, and it leaks. My first service call was after one month of operation. The technicians put in a new computer board and said that would fix the low water and out of balance issue. It didn�€�t. I then bought a service insurance policy and glad I did. I�€�ve had at least four additional service calls to fix the above issues. The rust water leak has stained my travertine tile and the water has warped my baseboards. Still leaks. This has been such a unpleasant experience. I will never again buy an LG product. For the rest of you consumers, stay away from this washing machine.

The cast aluminum spider connecting the motor to the stainless steel tub in LG front load washers disintegrates due to electrolytic action in a moist and warm environment, necessitating a repair that costs almost as much as a new machine. The part only has a one-year warranty. LG knows about this design flaw, but still persists fabricating machines with it. They would do well to have a recall on all the machines with this design flaw. Check out the image of my defective LG spider below. I ended up spending around 8 hours dismantling the whole machine and installing a new [doomed to fail] spider. I am lucky to have these skills, but most people dont. Other than the spider connector, the machine has been fine.

Redid my kitchen and went to BrandsMart and bought a complete LG kitchen package, Worst quality product ever. After about 2 or 3 months the fan stops working so we call Brandsmart. Worst customer service ever. They should be ashamed, the guy came out and didnt even have the proper equipment with him to de-ice the fan. My husband had to loan him the equipment. P.S. it works for about 6 months then stops working again so we call Brandsmart again. The guy comes out and resets the refrigerator by unplugging it and plugging it back it, of course that didnt work.I call LG who sends out their own technician who said it was the motherboard. That gets replaced, only to work another 2 months. Now they are replacing the compressor and the two evaporators. I am out of manufacture warranty but LG is covering the labor cost but are giving me a hard time. I requested a new refrigerator and a refund and who knows if that is going to happen. This whole process has been like pulling teeth, I have also been without a refrigerator twice, for 3 weeks each time. They are also giving me a one time food loss credit. Dont know how much, but I think a class action lawsuit is in order, the anxiety and stress dealing with the stupid techs and the customer service is too much. I dont think I can do this a 5th time. The refrigerator is only one year old now.

I have a purchase a refrigerator French doors made by LG on BrandsMart USA in Miami FL on May 2016 then I add an extended warranty for 5 years due to that we do have another before this one but by Sears, manufactured also by LG. Then I have more problems now than before but anyway I recommended to everybody not buy this brand. Now I wait for three weeks for repair a computer system. They change all parts yesterday Jan 19 and today everything are damage on the unit, I reported this morning Jan 20 and nobody call me yet.

Don�€�t ever buy an LG refrigerator! Paid top dollar for a top model in 2017. Since then the compressor has had to replaced, and now it will not make ice due to an issue the company is obviously aware of because they issued a tech bulletin to the field that describes EXACTLY the issues I am having. It�€�s out of warranty now. They want $700 to fix it. Spoke with �€�Executive Services�€� after getting nowhere with their regular Customer Service. At least their regular customer service people were polite (if useless). The U.S. based Executive Services were downright nasty!

Esta secadora es la mayor porquería. Cada vez que metes la ropa, la hace un nudo apretado y sigue rebotando sin que la ropa salga. El agua se acumula todo el tiempo. Nunca se seca nada. Tienes que sacar las cosas y sacudirla para que algo se termine de secar.

He comprado un LDG4315ST en Best Buy hace 1 mes durante una remodelación. Lleva 4 días instalada y me sale un olor a gas aleatorio. Hice que mi contratista revisara las líneas y no hay fugas. Tiene una fuga en el interior en alguna parte. Sólo al azar que va a caminar y oler el más leve indicio de gas. Por supuesto, ya que se sentó en mi garaje durante un mes que no puede volver a Best Buy. He comprado un detector de gas para poner cerca de la gama. Tal vez puedo conseguir un poco de ayuda aquí para mi bomba de $ 1500 que acabo de comprar.

There is water leakage from the last compartment of the bottom freezer and later forms ice. Due to this, proper closing of the freezer compartment is not possible.

I bought this microwave oven (Model LMV1813ST) August of 2013. Its warranty ran out a year later or August 2014. Within months, the front door of this unit came apart. The outer glass fell down and the whole door disintegrated. I called LG customer service and they initially said they would assist me with its repair then they pretty much blew me away. They gave me the name of an authorized repair shop that quoted me a repair bill far more than the unit is worth in the market new. I asked LG to reconsider and provide me with a number for upper management. They asked me for photos of the unit and its defective door then they pretty much have ignored me. They did not do anything and would not give me a number to corporate or management where I could have address the issue further. I must mention that like other consumers I bought two other appliances at the same time. All have had problems but fortunately for me it happen prior to the end of the warranty period. I believe it is fair to say that these LG products are cheaply made and not meant to last very long. LG tries to sell you over and over again an extended warranty for its products and it appears to be part of this corporate greed to gain profits on known defective products. I have looked at this microwave oven and its construction is not made to withstand the heat from the stove below for very long. The whole plastic door becomes unglued from the moisture and the heat naturally emanating from the stove while cooking is underway. The microwave is not made to withstand normal use for very long. It must be an obvious known fact to any industrial or appliance design engineer that the unit will not last. I do not believe LG should be allowed to be in the market to sell defective products at the expense of the consumer�€�s safety and pocket book. I would like a government agency to look into the LG quality control (if there is any) and sue this company for malfeasance and intentional sale of defective goods for consumer�€�s households. I would like to see a class action suit against LG. Do not buy an LG product. I will tell all I know my experience with LG appliances and other goods. I have bought other LG devices, which also have broken down within days of purchase. I can prove and attest to what I am writing here.

Bought 2 LG French door refrigerators in January 2017. Paid about 3 grand each. April 2019 1 of the fridges stopped cooling. Called LG. Repairman came out and said compressor not working. He returned a week later. Replaced compressor. 4 days later not cooling again. Everything melted, water on wood floors. He said motherboard not working. Waited 1 week with a broken fridge and motherboard replaced. 4 days later found water on ground again. Everything melted. Called again and said will change out compressor again. Need to wait 1 week again. 4 days later broken again which is tonight. This should be illegal. Are they going to do this for next couple of yrs until warranty is expired? In meantime we have to suffer with a broken fridge every week? Anyone with suggestions on how to approach? I wrote complaint to BBB also. Now we have to call LG tomorrow to get repairman out again. This will be 4th visit for same problem.

Unbalanced all the time, recall no one notified me, rusting. Was told nothing could do within 1 year, now locked clothes in washer. Computer board down. Less than 4 years old... I have protection plan so we will see. Bought 9-2012, model wt101hv5, will follow up with results with plan coverage.

My LG washing machines turbo drums sensor is fixed to holding the door of the machine. Since it is in frequent use, the sensor gets damaged and rusted due to frequent water contact. In the last two years, I have changed the sensor twice. This is the biggest fault that your machine has. Because of this, we will not prefer LG machine in the future. Please change the place of fixing the sensor in LG washing machines.

Compré este horno no hace ni 2 años. Es totalmente cierto el giro que se produce al pasar la mano por encima o si se roza al limpiarlo. Pero mi principal problema es que ayer me di cuenta de que la pintura se está desprendiendo por los bordes. ¡Que demonios! Me he gastado un montón de dinero. Ni siquiera lo uso todos los días, tal vez 2 o 3 como máximo. Además, si usted piensa que es a prueba de manchas yah derecho. Compré el lavavajillas de la nevera y se mancha más que cualquier otro producto que haya visto.

Bought a LP1111WXR at Home Depot. Could not get the unit to work. Called LG and they arranged for a service call. At no time did the customer service rep at LG Corporate ask for or require documentation, they advised that with the serial number they had the information they needed. LG customer service arranged for the 3rd party technician to repair the A/C unit. The tech arrived and confirmed that 99% of the unit functioned properly, except the canister holding the coolant had left the overseas LG factory either a.) without being filled, or b.) with the canister seal improperly properly fit (all coolant leaked out), or c.) with a cracked or defective canister (all coolant leaked out).The technician was set to repair, and then asked for the authorization number I had been provided by LG customer service. The senior advisor at customer service had never provided an authorization number. I advised the tech that LG arranged for the service call. He checked his notes and confirmed that LG Corporate had in fact arranged for the service call....but, nonetheless, he still needed an authorization # (which I was not provided). When I called back LG they gave me the runaround for about 1-hour transferring calls, on hold, etc... The supervisors whom I spoke to where now nasty, and horrible. They advised that it was my fault for not having the authorization number, and would not help in anyway. I now know, firsthand why and how LG sells their electronics at such a great price. Their customer service is awful, misrepresents, and when their product is discovered to be defective, they will not fix it.Worst customer experience Ive ever had - dont buy LG. Ill never buy an LG product, regardless of the price. Never again.

Compré un frigorífico Sears Kenmore Elite. No sabía que era fabricado por Lousy Garbage. Después de numerosos fallos del original durante el periodo de garantía, y de muchas peleas con Sears, accedieron a reemplazarlo. Ahora la unidad de reemplazo es problemática. El congelador se calentó y no puede mantener el frío adecuadamente. Leer todos los comentarios de Lousy Garbage sólo refuerza la afirmación de que LG es sinónimo de Lousy Garbage. Si la marca es Lousy Garbage, no te vayas. Es mejor que corras. Un agradecimiento especial a Eddie Lampert por destruir Sears con proveedores de productos como Lousy Garbage. Un partido hecho en el purgatorio.

We spent a lot of money on a good washing machine great for the environment but not good for washing clothes!! UE is the message I continue to get while I try to complete a simple wash load. I called Home Depot where I purchase it and they dont service it... saw that coming so I needed to contact LG... after 15 min they told me I need to contact a service company but like the previous person NONE IN MY AREA!!! I finally had a company come, paid for a new sensor and guess what??? UE UE UE. Im Done!!! Dont buy LG!!! I would tell you how I truly feel but I am a lady!!!

I have an LG front loader, real nice. Easy to use, don�€�t like the idea can�€�t clean the area where you place the soap and softener. It should be easy to remove to prevent mold etc. The model we have even though you can place a large quilt inside it is still wet after the first spin. You have to do a drain and spin in order to get the excess water out. Maybe it would work better if it was a top loader without the agitator inside.

Sus productos parecen buenos para empezar, pero cuando tienes un problema son maestros en dar patadas a la lata en el camino y no ayudar. Sus representantes del servicio de atención al cliente escriben cosas en sus informes que no son verdaderas (para cubrirse) y afirman continuamente que el desvanecimiento del negro en la cocina eléctrica con tapa de cristal es puramente cosmético. PERO nosotros elegimos los artículos basándonos en que sean estéticamente agradables. Compré los 6 electrodomésticos LG, pero después de estos frustrantes intentos de 6 meses no volveré a comprar ninguno de sus productos. Estoy frustrada, decepcionada y enfadada.

Purchased an LG fridge french doors with bottom drawers 3 years ago and just stopped working. LG tech came and replaced the PCB main but still not cooling.A fridge failing after only 3 years is a piece of garbage. Do not waste your money on LG brand.

Looks and works great. Got a decent deal on it... but very unhappy with the efficiency as far as viable space in both the top refrigerator space and the lower freezer drawer. Frustrating purchase, and now realize that this has come into play. Will do more research on future purchases.

Compramos esta lavadora LG WM3670MWA y la secadora emparejada en Nebraska Furniture Mart en el 30 de junio de 2018. Las letras del nombre del ciclo serigrafiadas ahora se están disolviendo e incluso se están borrando de la lavadora. LG dice que su daño COSMÉTICO porque algo que no sea agua tibia y un paño húmedo se utilizó para limpiar la lavadora. Utilizamos Shout como prelavado y lo hemos hecho durante los últimos 15 años. Nuestras lavadoras de carga frontal Samsung de 13 años nunca han tenido problemas con el roce de las letras. He rociado con Shout un vaso de plástico con serigrafía de 9 años y lo he dejado reposar durante una semana, añadiendo Shout cada día, y sigue siendo perfecto. Nunca compraré otro producto LG. La garantía adicional de 270,00 dólares de NFM no tiene ningún valor para esto, ya que dicen que si LG dice que es cosmético, no hay razón para venir a verlo. Sólo cubren las averías mecánicas. Tampoco estoy contento con el rendimiento. Además, los tiempos de lavado turbo son razonables, pero sólo se pueden lavar 3 prendas (¿?).

The LG refrigerator was energy efficient, stainless steel with side by side doors. I liked the refrigerator size. The ice maker features were nice. But the pullout freezer would get full fast. The filter needed to be changed too often. I wish the freezer was bigger. I had to buy another freezer because the freezer was so small. Not enough space. Sometimes the food in the freezer would defrost. And the freezer on the bottom wasnt very big and would filled too full. But I really just liked the way the refrigerator looks. It is a sleek looking piece of equipment. I did wish it had a few more luxury features. But, overall, it was the best bang for the buck. It had good reviews, had a good price and it was attractive. Id buy the refrigerator again.

He tenido una lavadora superior LG durante algo más de dos años. El primer año me arreglaron el agitador y el segundo año se volvió a romper. Cuando el técnico lo arregló, me dijo que LG conocía el problema y que lo habían rediseñado. Se volvió a romper. LG no se hizo cargo de su producto para reemplazarlo. ¿Por qué comprar un LG si hay que arreglarlo cada año? Su servicio de atención al cliente me dijo que tendría que romperse en 90 días para ser reemplazado. Así que si necesito un arreglo anual es mi problema, ya que no ocurrió en 90 días.

Compré el modelo de 4 puertas francesas (LMXS30776S) en Best Buy en 4,2018. El primer compresor se estropeó el 6,2019. El segundo compresor se estropeó el 3,2021. He estado sin frigorífico desde entonces. Compré la cobertura extendida a través de AIG. He estado esperando las piezas, finalmente llegaron y se instalaron el 5,13,2021. La sección de la nevera sigue sin funcionar, el congelador funcionó durante unos 6 días y luego empezó a no congelar. El taller de reparación ha pedido más piezas para reemplazar las que ya han sido sustituidas. He hablado con AIG, Best Buy y LG, pero no me han ayudado. Estoy listo para comprar un nuevo refrigerador y nunca más compraré otro producto LG o compraré en Best Buy. No sé cómo estas empresas se mantienen en el negocio con un mal servicio al cliente. Entiendo el pedido de piezas, pero más de 2 meses sin frigorífico es ridículo.

Machine purchased at Home Depot in 2011. Year 3 rust appeared where around the bleach dispenser. If you get the one year service plan be careful as when your machine hits 5 years, no more service! Do not buy! Stick with Kenmore!!! If I could travel all 50 states and warn people about this crappy machine I would... Horrible customer service. They also do not come out to repair right away, you have to do various checks on the washer for them to actually come out. They want to know whats wrong or what did you do? What was wrong was I tried to wash a load of laundry and the machine did not work! I will never again buy LG!

LG se niega a actuar para reparar el problema de seguridad. La estufa de gas LG se sobrecalienta durante el ciclo de autolimpieza hasta el punto de dañar los armarios de la cocina. Según la declaración de LG, la salida de aire está en la parte inferior de la estufa, pero en realidad está en la salida superior. El técnico jefe nos recomendó que revisáramos los armarios de la cocina en lugar de ocuparnos del problema de diseño. Las perillas son inseguras y se encienden con solo tocarlas. LG, por favor, espabile y trabaje para corregir los problemas que sus aparatos causan. Alguien va a resultar herido.

I bought a LG refrigerator in 2012. I bought an extended warranty which carries me into 2017. I am so glad I actually bought the warranty because I am having a nightmare of a time with this crappy fridge. It started with ice build up at bottom of freezer then it stopped cooling and freezing. I called HHGregg whom I bought it from and they send a company to repair it. It took three weeks to get a part. Spoiled food and borrowing a small fridge to keep from spoiling more food. It has been two months and it is going through the same problem again. Do not buy this brand of appliances. Read the negativity about it and how bad LG is with its products and customer care. Im surprised no consumer organization has gotten involved to investigate this company.

I purchased an LG French door refrigerator Model #LFX25991ST in Feb of 2013 and have yet to use ice from it. The ice maker freezes up and will not dispense. It also leaks water around the edge of the ice maker and now there are water marks on the front of the fridge and freezer door. They keep giving me the run around. They have sent people out 3 or 4 different times to fix it and it still does it. Am very frustrated. Worst $3000 purchase I have ever made.

El nuestro tiene el congelador en la parte inferior y una sola puerta para el frigorífico en la parte superior. Nos encanta esta disposición, ya que es fácil ver lo que hay en ambos. Los estantes de cristal transparente también ayudan a ello. Es fácilmente lo suficientemente grande para nosotros y aguanta las grandes cantidades de comida cuando cocinamos con antelación. Los estantes de la puerta son lo suficientemente grandes como para contener botellas de 2 litros, así como muchas botellas más pequeñas.

I chose to purchase my LG refrigerator because I got it on clearance at a ridiculously low price at Lowes. I believe I only paid about 400 dollars for the fridge. The original price was over 1000 dollars. I found that to be too good of a deal to pass up. It had enough of the features I wanted at a price point I found attractive. I liked many features of my LG refrigerator. The first thing I liked about it was the color. It was my first stainless steel refrigerator. I also liked that it had side-by-side doors and the fridge was on top. It was cool at the time. I did not like that it needed a special water filter that was extremely expensive. I also grew to dislike the quality of stainless steel it was made from. It was too prone to smudging and the steel itself was too bright. I prefer a brushed or gunmetal finish to my stainless steel.

¡Tomé la entrega de mi LDF7551ST el 4,4,2013 de un agente de entrega de electrodomésticos de Home Depot! El primer mensaje de error del equipo original llegó dos semanas después. Descargué la aplicación, diagnostiqué el problema, lavé, enjuagué y repetí como mínimo cada dos meses. LG no ayuda en absoluto. Voy a sacar y comprar un Bosche. NUNCA MÁS APARATOS LG, ya que el frigorífico entregado el mismo día también tiene algunos problemas.

I have the same experience with my machine. Just after 1 yr, the washer will spin & refill for hours repeating the same cycles. The machine starts at 57 min. wash 9 normal load, cottons) but after an hour is still spinning, draining & refilling. The first time I noticed this, it was spinning for over 3 hrs. until I stopped it. Not only that, the clothes come out about as dirty as they went in. The machine is a huge disappointment.

Ice maker clumps, leaks, water doesnt work. Now it is 29º inside while it is set on 37. Everything is frozen! This refrigerator cost 3k! Of course all of it started 2 months after the warranty expired. I am on the class action lawsuit.

Cools food well, ice maker made a lot of ice quickly, matches my kitchen, easy open door. Easy temperature settings. Plenty of storage space on the door. Easy to open drawers. Need a big freezer though. I have a large family and was never able to store enough meat. Still, it was a good price and fit in my kitchen well. Love the drawers and the door shelves.

Bought a LG LFX25973ST French Door fridge 1/14 from Lowes. We went on a 2-week vacation last month and came home on a Thursday to a warm fridge/freezer. Dont know how long it had been off. It has a smart feature so I called LG and she ran me through the diagnostic, asked all the pertinent questions and since was out of warranty I could buy $275 package for fixing (parts/labor) the fridge with a 6-month warranty. She set up a repair appt for Tuesday, 5 days out. Very poor English, she was hard to understand.The guy came Tuesday and I knew I had a problem when he called the shop to ask what wires he needed to test. He was just the troubleshooter, could not fix the problem, a bad compressor. He had to go back to the shop and send LG the report, which he did, and we would hear from LG further instructions. Long story short 4 more days and no call from LG so we call them. We get major attitude. Very nasty woman tells us basically Youll just have to wait until can find a CERTIFIED tech. Day 11 we go to Lowes and buy a basic fridge for our garage. $400 thank you LG.Guy was great and looks up our original purchase of the broken fridge and says You bought an extended warranty. I know... dont laugh. So we canceled the LG contract (rate $100) and started working with Lowes. Much better service, English speaking CS people, $$ for lost food. Great, right? We get set up for a service call the next day. Ends up being a no call, no show. When we call them it ends up being the same business that LG sent out. We find out they cant fix a bad compressor. It must be a CERTIFIED tech. Closed system, dangerous gas, chance of fire. OMG.We live in Phoenix and there is just ONE certified tech in the whole metro area. They are 30 miles away and have a worse service record than LG. The customer reviews are horrible: poor work, no shows for service calls and rude employees. We are now on day 14 with a dead fridge in our kitchen. I always looked up reviews on performance of an appliance. Im now also now going to research repair and customer service. This is ridiculous that LG can hold a whole city hostage like this by not having more certified techs. I will add to this review as we progress, but Im not very optimistic. Im scared to death my other appliances, dishwasher, oven and microwave, never have a problem!

We called LG service on Sunday to repair our 6 year old french door refrigerator. With the holiday, they said that they couldnt get someone here until Tuesday, so we made an appointment for Tuesday between 8 & noon. When no one showed up we called again and they said that they were having problems and couldnt get someone here until Wednesday pm. When we asked for a refund of our $300 charge on our credit card they said we had to go through some complicated BS and it would probably take 3 days for the credit to process! Will NEVER buy another LG appliance again!

Máquina de 2 años oxidada a lo largo de la unión en la parte inferior de la máquina. Cuando me quejé y envié fotos, me dijeron que el óxido alrededor del dispensador no estaba cubierto porque el polvo es corrosivo. No estaba cerca del dispensador. Dicho esto, su producto no es apto para el propósito, su lavadora tiene polvo de lavado en ella. Ahora nos dicen que es un mal mantenimiento por nuestra parte y que no está en garantía. ¿Marca de calidad? No lo creo. Su actitud ante las quejas de los clientes es culpar primero al cliente. Su producto no es adecuado para el propósito, si se oxida tan pronto es una lavadora.

He leído varios comentarios con respecto a este asunto, y son correctos. LG tiene que corregir este asunto. Conscientes de la situación, siempre somos muy cuidadosos alrededor de la estufa y hay veces que el pomo se roza y el gas se escapa... sí, se escapa. Uno no se da cuenta de que el gas se escapa hasta que alguien huele el gas unos minutos después. Esto es totalmente inaceptable, y si tienes niños pequeños es extremadamente peligroso. Estamos estudiando la posibilidad de comprar tapas a prueba de niños que posiblemente se ajusten a los pomos y ver si eso funciona, y estamos contactando con LG.

Model Name: WM3470HVA Purchase Date: 9/22/2012. Place of Purchase: SEARS. Water started leaking at the front bottom a month ago. This issue is unacceptable. I had to pay for the Sears Tech to fix it. Please be aware before purchasing your new washer.

The refrigerator worked fine for the first 2 1/2years. Since then we have had repair out 4 times in the last 4 months. The cooling system keeps going out. Condenser, fan, you name it. I have lost food 4 times. My husband has called the 1-800 number numerous times. They just keep sending out a repair person to no avail. Last time, after going through 2 supervisors, LG agreed to send us a $200 check for food and said to give the repair person one more chance to fix the problem and if it did not work LG would consider doing something more. The repair person came out and my fridge has been working for 4 days now. I await the next outage. I have no confidence that the problem is fixed and I am sure I will be calling them again. LG makes a lot of great products but refrigerators are not included and I will NEVER buy another one.

Cuando nuestro viejo frigorífico dejó de funcionar hace algo más de 2 años, mi mujer y yo buscamos y decidimos comprar un nuevo frigorífico LG. Cuando el control del panel de la puerta nos indicó que debíamos sustituir los filtros de aire y de agua, pedimos unos nuevos, pero antes de que llegaran los nuevos, la refrigeración se apagó por completo y perdimos todo lo que había en el frigorífico. Más tarde nos enteramos de que si los filtros no se sustituyen inmediatamente la refrigeración se apaga. Hace poco más de una semana y sin avisar de la sustitución de los filtros, el frigorífico y el congelador dejaron de funcionar por completo. De nuevo, perdimos todo lo que había en el frigorífico y el congelador. El servicio de atención al cliente de LG no nos ayudó. Nos dijeron que un reparador se pondría en contacto con nosotros en 24 horas. 48 horas después, mi mujer localizó al técnico. He observado que no fue culpa del técnico. El técnico dijo que el panel de control eléctrico, el compresor y alguna otra pieza eran defectuosos y debían ser sustituidos. Básicamente, había que reconstruir el frigorífico. El técnico pediría las piezas. 6 días después seguimos esperando. Usamos un frigorífico de mi oficina para mantener la leche fría para nuestros dos hijos. El servicio de atención al cliente de LG ha sido totalmente inadecuado y muy decepcionante.

Lg realmente necesita mejorar la calidad. He experimentado sólo la basura que viene de LG. Estufa Lg, roto después de 3 años de uso. ¡No debería necesitar una válvula de gas de 300 dólares y un encendedor de 100 dólares, ya! Soy un técnico de servicio. El extractor del microondas Lg no alcanza los 400 cfm (necesarios para la estufa de gas) y va más lento cuando se enciende el microondas. ¡Basura! El medidor de flujo de aire sólo lee hasta 260 cfm con una transición para dirigir el flujo de aire a través del medidor. El refrigerador, tiene que abrir ambas puertas para abrir los cajones para verduras. ¿Qué tal si alguien intenta limpiar este frigorífico? Se tarda casi un día en desmontar el frigorífico para limpiarlo. Despedir a ese diseñador, probablemente no podría diseñar una salida de una bolsa de papel. Lg ductless split ac. De nuevo, ¡una basura! Mal diseño. Voy a compartir mis experiencias con la basura que su empresa está poniendo. No soy un usuario feliz de lg, Richard. Estufa de gas lg, nevera lg, microondas lg y split sin conductos lg experimentado. ¡SIMPLEMENTE NO COMPRE LG! Las piezas son demasiado caras. ¡También no es fácilmente disponible! Demasiados problemas en el diseño para mencionar la nevera. Estufa de gas está muy mal diseñado. Muy barato. ¡Estos productos simplemente se sienten BARATOS! ¡Y son productos baratos, baratos, baratos! ¡Si quieres calidad, compra una marca mejor! ¡Lg = como basura!

Lamentamos haber comprado LG. Quemador de la estufa se apagó justo después de la garantía se acabó. Descongelación del frigorífico, empezó a gritar. El lavavajillas pierde vapor por un lado durante el ciclo de secado.

Over the years we have had a number of refrigerator brands and have never had any major problems. Our LG refrigerator has lasted less than 2 years and after 4 weeks of dealing with this company we are still without a refrigerator. The unit stopped cooling and we called customer service. Seeing that it was a refrigerator we thought a day or 2 and it would be repaired. It took a week for their service rep from A & E Appliance Repair to arrive. It looks like this company has some connection to Sears. Then another week went by before a part arrived. Looking at the control board that arrive it had broken clips and it didnt look new. A few days later a service rep arrived and installed this part, no change no cooling. He indicated he would have to order another board. At the time didnt think this might just be a scam of sending out a used board. After 2 more weeks they are saying it is on back order and dont know when it will be available. The conversation is turning to buying a service contract. I have now spoke with 10-15 reps in LG customer service and a number have indicated they will expedite the process and get back to us. Never happens. You can never get back to the last person you talked to. I have seen some references to a class action law suit. This looks like the only hope anyone who has purchased an LG product has to recover the loss.

Mi cocina de doble horno LG fue fabricada en julio de 2014. La compré no mucho después. Ahora es diciembre de 2017 y su reparación cuesta más de 500 dólares. Una placa de relé ha fallado y LG no puede conseguirme la pieza hasta después de Navidad. Me deshice de este mal producto y compré una estufa GE. El servicio al cliente de LG fue pésimo. No volveré a comprar otro producto LG.

LG WaveForce TrueBalance anti-vibration system Model #WT5101HV, Product Code #T1309ADFH6.ASSEEUS. Bought washer & matching dryer 11/27/2010 with 5 year extra warranty on both. Three years of hell! Large-capacity washer that simply WILL NOT BALANCE, but will instead of sounding a buzzer that it is OFF BALANCE, will just restart the countdown timer as it REFILLS with WATER and starts the rinse cycle... again and again and again. Found out the hard way one time 5 hours later that it was still restarting the rinse cycle because it could not balance itself, yet it had never once sounded with the buzzer. Yes, the buzzer can work on occasion, but the load has to be very off balance.When I first got it and the countdown timer reset and the rinse cycle started again, I mistook that it was just part of the machines normal operation, but there is nothing normal for the waste of water and the amount of time I spend standing in front of the washer trying to catch it before it resets AND the amount of time I spend rearranging the load to try and balance it in the tub to the machine balance sensors satisfaction... up to 30 minutes at a time moving heavy wet clothes around or removing them by hand to place one on this side and one on that side... endless aggravation. Even if I use the lowest spin and step it up to the highest spin, it will not balance. If you dont use the highest spin cycle (or step up from low to high) it takes nearly 2 hours to dry clothes on the 2nd highest spin cycle.The factory recall notice that I received was merely an insult to the problem because it does not address the ACTUAL issue -- which is that it will not balance. Instead, the recall wants to tell me not to wash raincoats or such nonsensical how to or not to use the machine properly. It will not balance with: ONLY pants or ONLY shirts or ONLY towels or ONLY pajamas. The bigger the load in this large-capacity washer, the bigger the balance problem. If I wash a tiny load like socks, it might actually finish the load all by itself once-in-a-while, but why have a LARGE-CAPACITY washer if it is useless? If you mix shirts and pants, be prepared to untangle the biggest wet knots you have ever seen! I stopped using the low-water features a long time ago when my clothes did not clean properly, so I now use the Bulky/Bedding setting, which fills the tub with water. When I used the low-water features, the balance problem was exactly the same. I always keep the door open when not in use, so it does not stink itself up and requires special tub cleaning. I have only had to clean it once. Since the normal way this company has responded to the myriad of consumer complaints is even more impossible than dealing with the product, I see no reason to play their game of endless service calls when NO SERVICEMAN CAN POSSIBLY REDESIGN A FLAWED APPLIANCE. I have not heard of any service call fixing this models problems. I bought a 5-year service policy with 2 years left. This machines design is a lemon, so where is the companys restitution to us consumers? I dont want the upgraded software because it takes away wash settings and spin RPMs that I bought in the first place. A recall that is stone-cold useless and removes some original wash (gentle) and spin (extra high) variations is their restitution, so consumer take heed.

I caution all consumers about buying LG products. Life is NOT Good when you buy their products. I purchased an electric LG range, model #LDE3017SW February 2013 from Home Depot for $1,649.00. Little did I know at the time that this would be the worst purchase of my life. I say this without a smidgen of exaggeration.I do not bake a lot so my oven stayed fairly clean. With Thanksgiving approaching, I thought I would use the self-clean feature for the first time. About two hours into the cycle, the oven stopped working completely. The digital display was completely dark and the oven doors locked and would not open even though the oven is completely cool and inoperable.I called LG and their phone representative told me that I was not alone, that this has been a problem with this particular oven and that the thermostat needed replacement. First, my warranty had expired and needed to be extended. I was asked to scan my receipt with the serial and model numbers. I did this the next day.Hearing nothing back from LG regarding the status of the warranty extension, I called them back. Initially the LG phone representative told me that they had not received my scanned receipts but then, after putting me on hold, he found them. He said that his supervisor had not made a decision about whether or not my warranty would be extended. I ask him how I would be contacted when such a decision was made and he told me that I needed to keep calling LG back.After one week of calling LG back I was informed that my warranty would indeed be extended. I was told that I should call the repair company that LG contracts within my area, Heavenly Cool, to have the replacement part installed. I asked the LG phone representative if the repair person would have the correct part and be able to fix the oven when they came to my house. He assured me that they would, that this repair with this particular oven occurred frequently and that it was just a routine repair.I called Heavenly Cool the next day and spent about an hour on the phone trying to set up a repair appointment. I gave them my model and serial number and was told that the repair person would have the part in-hand and be able to fix my oven. I took time off work so I could be home for the repair. While waiting at home for the repair, the repair person called me and asked for my model and serial number. He said no one had given it to him ahead of time and he would have to check and see if he had the proper part with him and call me back. I was stunned. I waited for his call. He called back and said that he could NOT come to my house that day because he did not have the part to fix my oven.I went from patient to stunned to righteously angry. I called Heavenly Cool and they did not know what the glitch was with communication but they would be glad to reschedule when the part came in! How much time can I take off work???? I felt that I was lied to. I called LG and explained my situation and they said that they would have to call Heavenly Cool to verify. I was put on hold. The LG phone representative resumed the call with me and said that, indeed, I had communicated the current situation accurately and that I just had to wait until the part came in for the repair. I said that taking more time off work was not an option at this point and he said that if this repair person had 2 or 3 other repair jobs in my area that they would come at a time convenient to me. Wow! So if the sun, moon, and stars all aligned properly I could have the repair done sometime after work?I asked to speak with a LG supervisor and was given Eric. I re-explained the whole situation and he apologized for my inconvenience. I asked Eric how he could help me and he said that I would just have to wait for the part to come in and for the attempted repair to occur. If the part did not fix the oven, then I might have to wait even longer for repair. At this point, 12 days had gone by since my oven became inoperable. Taking off work and eating out is becoming very expensive! I will be having 30 people at my house for Thanksgiving! I had done nothing wrong but use the self-cleaning oven feature that LG uses as a selling point for this product and now I was without a working oven. I asked Eric if LG would replace my oven under these circumstances and he, of course, said no and there was nothing else he could do from his end. All Eric could do was apologize for my inconvenience. Since Eric did not have the power to make this right, I asked to speak to Erics supervisor. Eric told me that there was no one with higher authority at LG than him. Wow! Eric apologized again for my inconvenience.I found this website and I see that I am not alone in my frustration but I am very alarmed that LG ranges sometimes catch on fire! I did notice that the bottom of my double oven seemed to get too hot and did not evenly cook food. Because there is a safety issue with LG products, I do not even want to use their products. I will never purchase anything from LG again! I will tell everyone I know not to purchase their products. If LG wants to stay in business, they should make things right for their customers! It is now almost two weeks since my oven broke and LG has done nothing effectively to correct the problem. I have, unfortunately, learned a very expensive lesson. The only good that can come of this is to warn other potential, unsuspecting victim consumers about the potential perils of purchasing LG products.

We currently have a LG French Door Refrigerator with freezer drawers & the seals on the doors for the fridge have ripped & the doors no longer close properly. It seems EVERY LG forum I have been on has the same problems. It seems that the seals are a big LEMON! LG should have a recall for the seals for this reason. We paid so much money to get the best fridge we could & this is RIDICULOUS! We also have an extended coverage contract in effect.

One machine - LG washing machine was purchased as on date 26/01/2016. After one month there is a some issue, which I have already informed and raised a complaint through complaint no ** dated 09.03.2016 to metro service but not resolved. Another complaint raised and received the complaint no ** dated 14.03.2016. Till date not matter resolved. If it is not possible to resolve please take back the machine and arrange to refund.

I bought a LG LFX31925ST 2 1/2 years ago from Nebraska Furniture Mart. The compressor went out in only 2 1/2 years. You would think when you pay $2400 for a fridge it would last a little bit longer. Last fridge I had lasted 35 years but then again it was not a LG. Got extended warranty but takes over a week and half to get repairman here. I like getting ice for coolers on a daily basis, updating kitchen and laundry room. But rest assured they will not be LG, worst junk I ever bought.

Our LG fridge compressor went out after 3 years, so no cooling/freezing at all. Called LG support and it�€�s under warranty. They gave 10 repair places that they would pay for the repair. Of the 10, only 2 even serviced my Chicagoland area (not a rural area with very few companies). Of the 2 that did, the earlier either could come out was in a month. So I panicked and called a local spot that could. Over $700. LG will not honor my warranty because I used someone outside of who they approved even though everyone they approved couldn�€�t come and fix it within a months time. There is a class action lawsuit going on against LG for this exact reason. I�€�ll never purchase LG again.

We bought an LG French Door Refrigerator that quit working in the first 2 weeks. The ice maker wouldn�€�t make any ice. When we called, we also got the service tech would be right over, which he never showed. So my husband took it upon himself to try and find the source of the problem. When he called LG, they then said that because my husband worked on it, he voided the warranty! So now, we have a fridge that doesn�€�t make ice and nothing we can do about it! We hate LG! Never buy a fridge from them!

2015 LG french door refrigerator Model: LMXS307465 - Purchased December 2015, so just over 2 years old. Suddenly not cooling adequately and had ice building up. After defrosting and cleaning, would not cool to safe food storage temperatures. Several phone calls to LG for phone diagnostics were no help. Finally said it needed a service call and gave me numbers for 3 different service companies. Either they didnt come to my town or didnt work on LG. Finally found somebody to come on my own. Now awaiting a new control board. Called LG back to find out that part was only covered for a year under my warranty. That was an expensive fridge with a lousy warranty. I suspect Im not the only customer with this issue.

We have had this refrigerator for two years. The ice dispenser leaks water after every use. Our family uses a lot of ice, especially in the summer! Despite our best efforts to keep the area dry, moisture got up under the control panel. So far it has not affected the function, but I am scared it will eventually. We contacted LG about this and were told that it is merely a cosmetic problem that is not caused by the refrigerator itself and that cosmetic problems are not covered under warranty. We will never buy another LG product. We should have purchased the Samsung we were looking at!

Horno doble LG - Ambos hornos queman todo en la parte trasera del horno mientras que la parte delantera hacia la puerta sigue siendo blanca. Esto también sucede en la convección. Me lo han arreglado 4 veces. Una vez por el representante de LG y 3 veces por el Geek squad. El horneado es horrible. Nada sale bien.

We purchased an entire kitchen of LG appliances in July 2010. Double oven, dishwasher, cooktop and fridge all have needed repairs within the first year. The LF25976 fridge has multiple issues, but the most pervasive is the ice maker not working. I usually research major purchases thoroughly, but I let my wife choose. These are the most unreliable appliances on the market. I will never by LG again. I have made a point to inform as many of our relatives and friends of our experience as possible.

Worst Customer Service ever experienced. DO NOT BUY AN LG PRODUCT. Going on 4 months to get our new refrigerator repaired and still nothing.

Lo siento, no lo sabía antes de la compra. Lo compramos en 2015 y tuvo un par de problemas desde el primer día. Las rejillas inferiores se cayeron, así que tuvimos que llamar a un técnico que literalmente estiró las partes inferiores de las rejillas para que no se cayeran en el fondo. Varios vasos se rompieron enseguida porque la rejilla superior tiene un diseño terrible. DW es difícil de cargar y estoy constantemente moviendo las cosas. Ahora ya no limpia bien la vajilla. Usamos los productos recomendados y ahora tiene más residuos que nunca. Por favor, aléjense de este lavavajillas.

Compramos el refrigerador LG de gama alta en 2015. Se rompió con un enorme problema de compresor de $1250 en junio de 2020. Hay una demanda sobre ellos para los compresores SHOTTY. Nuestro modelo de refrigeradores estaba en la demanda. LG **ed nosotros durante 6 meses, diciéndonos que enviarían un técnico para arreglarlo. NUNCA LO HICIERON. Y luego tuvieron la audacia de decirnos que sólo darían 800 dólares de valor depreciado. QUE NO ARREGLA DICHO REFRIGERADOR O NOS CONSIGUE UNO DEL MISMO MODELO DIFERENTE. Incluso un 2015 todavía sería $ 1600. Esta empresa se burla de sus clientes y les miente en la cara para evitar esta demanda. Son una empresa terrible y no merecen existir. NUNCA compraremos otro producto LG. PERO.

LG Refrigerator - French Door, Bottom Freezer - The compressor gave up the ghost 6 1/2 years in. We had hardware issues with the ice dispenser twice during that time. The compressor was $450 for just labor to fix it. Ive had Whirlpool units last 20 years and longer. This is a junk product. Buy something else.

We purchased an LG refrigerator (model: Lfx28968ST) about a year ago so it is a new appliance. It stopped cooling so we called LG customer service to have a technician come out with no resolution. This problem has persisted since April 9, and we have had 3 technicians come to try to fix the problem...all have failed. To make matters worst, the first technician scratched our wood floors pulling the refrigerator out so now there is damage to our floors. LG promised us that after the third attempt, they would replace the entire refrigerator unit for us. However, I spoke to them again today and they are trying to send out another technician... this will be the fourth attempt to fix it! The most recent technician that came out even called LG himself and recommended a brand new appliance as he felt this one could not be fixed! I spoke to a manager today who was very rude and basically informed me that I needed to provide more receipts and information and that this would be a long drawn out process because we are now claiming damages for our floors. She did not even apologize for the fact that we have been without a working refrigerator since the beginning of April (today is May 15, 2014) and had a rude attitude!! Not to mention all of our food spoiled, and we have not been able to buy groceries during this time coupled with the fact that our hardwood floors are now substantially scratched/damaged, and LG has broken their promise of replacing the refrigerator as they are insisting to send out more technicians and order more parts...and to top if off rude, and unhelpful customer service/management. I am not one to complain and have been very understanding up to this point. I will never ever buy another LG product EVER AGAIN! I cant believe a company like this is still in business!

Odio todos los electrodomésticos LG refrigerador. Funcionó dos años. No tengo máquina de hielo. El microondas funcionó 4 años y ahora mi estufa no se apaga. Su empresa apesta.

I bought an LG refrigerator in Sept 2016, it failed April 2019. I have been without a working refrigerator for over 4 months. They have attempted to replace the compressor 3 times, 2 of these times they also replaced the motherboard, each time its failed. LG told me that they would attempt to repair 3 times before a replacement would be issued. On the day of the 3rd failed attempt I called and was told that they were submitting the approval for a replacement. After not hearing back I called and Im now being told that each of those repairs fell into the same type of repair and that they will be sending a technician to try something different. Not until today was I offered a $150 credit towards a mini- refrigerator. Im being given quite the run-around, a different story each time I call it seems and Im at the end of my rope. How much time am I supposed to take off work to meet repair men, will they attempt this new type of repair 3 more times, then will they try something new? How long will this go on - a year? A refrigerator should last longer than 2.5 years, PERIOD. They are aware they are selling defective refrigerators. There are class action lawsuits about these compressors. Enough is enough. Send me a new unit or give me my money back.

This is a terrible washer. At every level it fails - light load, heavy load. When the washer reaches the spin cycle, a UE (unbalanced load error) is nearly inevitable. The washer repeatedly attempts to adjust then it resets the time and refills the tub. Manually adjusting the clothes makes no difference. Its very frustrating. I will be purchasing a GE or Kenmore later this week.

I bought this WT110CW washing machine at Sears and paid $722.24 including R.I. tax, in December 22, 2014. It is now May 23, 2015. I get a error code E6 that clutch is BAD, unplug machine and call service! I now see the same piece of ** is on sale at Home Depot for $576!! NEVER AGAIN A L/G PRODUCT, when the rating for them was excellent!!

I bought my LG Electric range just over a year ago. We knew the front knobs were very sensitive but didnt realize how bad until it my husband was cleaning the kitchen, set the Ninja on the stovetop while cleaning the island. Seems he leaned against the knobs and 2 turned on. He went out to empty the trash and by the time he got back in, we had fire. Both Ninja and Range were burned beyond repair. Our new backsplash will have to be repaired. Well need to repaint some. But no one was hurt. No pets hurt. I immediately, naively wrote to the President of LG. Nothing. Tried again a couple days later. I did receive a phone call from a Sheena Turner in Alabama with the title of President Liaison/Voice of Customer. She said she could send someone out but needed the serial #. Theres NO SERIAL NUMBER on the range. Isnt that convenient?Both my husband and I have gone over the range several times. Ive taken pictures and sent to her to prove theres no serial number. Thats when she stopped communicating. So, oh well. She cant help. So like the rest of their customers with this problem, Im just screwed and they dont care. Then I visited Consumer Affairs to see if we were the only ones with this problem. Apparently allot of us have the same problem. So I sat down, copied and pasted to Word every review that pertained to the knobs, back 4 years, 52 bad/frustrated reviews. Ive printed out and will write a letter to Home Depot, Lowes, Best Buy and The Consumer Product Safety Commission with copies of the 16 pages of reviews I have. This will be sent USPS certified mail to each with return receipt to make sure each received.I want to be sure each of the retail stores know they are selling dangerous products and the CPSC surely needs to take a look at this. Maybe nothing will come of it, but these stores need to be put on notice and when something bad does finally happen and sadly it will. contact me. Ill have proof they were notified. For me, Im tossing the range. I wont have it in my house and its damaged anyway. My last email to Ms. Sheena (she hasnt returned an email since I told her I cant find a serial number on my range). How are you going to feel when someone dies in a fire caused by an LG range. You work for this company. Are you going to be able to look yourself in the mirror? No response. Here are pictures of my Ninja and Range after the fire.

Do not buy an LG washer. We bought a high end LG front load washer and dryer in December 2009. We were getting LE Error Codes after about 2 years. The washer fills up and would not drain. We did troubleshoot the washer according to the manual but it didnt solve the problem. We even tried to find a repair man in Calgary but none of them worked on LG washers.Trail Appliances, where we bought the unit, is going to charge $90 for a serviceman to come out. Then $85 per hour to assess the problem. This is before we even pay for the repair! It will be cheaper to just replace the unit than repair it.Avoid LG if you want to avoid headaches and costly repairs.

We purchased a new LG french door refrigerator from Spencers in January, 2015. The 2 year full warranty was purchased at that time. The refrigerator compressor broke in May, 2018. The compressor was warranted but NOT the LABOR ($600). After researching, found there are tons of LG compressors going bad. LG should stand up and warranty their bad products when they know there is a problem. There is only 2 of us using this appliance and should not have happened. $2,500+ and this is what we get. I will never purchase another LG product!!!

I have a washing machine that is 3 years old that needed a repair covered under the 7-year warranty. Because I cannot find my receipt after 3 years, you will not honor the warranty, even though the serial number shows its not close to 7 years. Because its a premium product, a receipt is required. I spent $1,000 on a premium machine that LG will not honor warranty on due to a 10-cent piece of paper. This is not how you treat your customers who purchase premium products. And premium products should not break after 3 years.

Tuvimos este microondas durante unos meses y empezó a disparar el disyuntor. Hicimos revisar el disyuntor y todas las piezas eléctricas, pero nada. Llamamos para que lo revisaran y lo repararan. Sustituyeron un par de piezas del aparato, pero seguía saltando el disyuntor. Volvimos a llamar y les dijimos que lo cambiaran todo. Conseguimos un microondas nuevo, y de vez en cuando se dispara el interruptor. Nuestro antiguo microondas NUNCA disparó el disyuntor ni tuvo ningún problema, sólo lo cambiamos porque estábamos remodelando nuestra cocina con todos los electrodomésticos nuevos.

I also purchased an LG LFX31925ST Refrigerator and after 3 1/2 years worth of use it broke down. I spent over 5 months going back and forth with LG on fixing it, had numerous repair visits, where they tried to fixed the compressor and sealed systems. In the end they offered my 1200$ for a buyback on the fridge but I have to buy another LG refrigerator.There is no way that I want to give LG any more of my money after what I just went through. 1200$ doesnt come anywhere close to covering the cost of a new refrigerator. Just so everyone knows they replaced the some of the tubing that used to be copper with regular metal tubing that sits in a water reservoir. This attaches to the compressor and after a couple of years it rusts and you lose all of the freon in the fridge. I cant tell you how many 1F and FF errors that I keep getting on the Fridge. LG customer service is terrible. They dont give any power to do anything. After dealing with them for almost 2 months a started a countdown on my Twitter feed to see how long it would take to get it fixed. I started go over my problems in the middle of July. We are now in Jan. Right now I am contemplating on whether I want to use the 1200 that LG is giving me or not. LG is the worst.