I purchased 4 whirlpool appliances at Leons in Mississauga. The side by side refrigerator was replaced within a few weeks. Got a new one and have had that one fixed at least 3 times already. The stove was serviced 3 times now, the washer broke so many times. They gave me a refund. The microwave broke as well. They told me it was not fixable, then I called Leons and they said it was too old. It was only 18 months old. Did not get anywhere with the microwave. Had to buy a new one. The only appliance I had that didnt break was the dryer. So far. The fridge now has broken inside, the crisper wont slide in and out at all. Cant be used. I bought a warranty on all the appliances, and even though I had a warranty, when a coin got stuck in the washing machine because the drum inside kept banging because it was in need of new struts, they still charged me 135.00 to fix it. Two to three weeks later a repairman came and put new shocks on it. Finally after having it repaired about 5-6 times in a year and half they gave me a refund at Leons and I went to pick out a new washing machine. Overall I have spent about 6-8 hours on the phone complaining and making appointments with Whirlpool Canada.

We are doing a kitchen remodel and I found the best price here. I was a little skeptical to order a range online, but I did go look at the exact range in the store and decided I would give it a try. I received email updates about the product and during delivery, I received 2 calls.... one to tell me approximately what time the range would be delivered and another when the driver was about 20 minutes away. All around good service.

I purchased this Whirlpool, model YGY397LXUQ04, electric range in midsummer 2011 and used it very infrequently for approximately 5 months as we were away for 6 months during the winter. On approximately June 15, 2012, we found that the keypad would only register 350 deg. F for the oven if we pushed the bake button two times and the oven temperature would go up to 550 deg; F if we pushed the 7 button 3 times. In discussion with the service manager from Whirlpool, he advised that the stove was out of warranty and they would supply parts at no cost but we would have to pay the labor costs which in my estimation would cost over $200. After searching the internet for similar problems, it was evident that this problem was not uncommon. I am concerned about the quality of this product and if it can possibly be a fire hazard. I would not recommend this product as the quality, possible safety issues and reliability are a significant concern.

Dishwasher is 15 years old and still going strong. Minor leak which disappeared when I cleaned the gasket. Good internal arrangement for fitting dishes & silverware. One of the best appliances I ever got!

We purchased a Whirlpool gas range on 12/3/11. It was to be delivered later that month and days before delivery we received a call the stove was damaged. They asked if we wanted it and could get it at a reduced price. We said no, we wanted a new one and that one was delivered on 1/4/12. This stove has had many service calls to fix the ignite for the oven. The ignite and a circuit board for this problem has been replaced many times. The smell of gas in the house is terrible from the many times you try to light the oven. This problem has happened many times when a family event was going to be done (Thanksgiving, making Christmas cookies). It is also very poor advertisement for the company and stove to have this happen when there are so many people around. They will have a tendency to spread the word by mouth. PS: When we called (12-13-13), the woman stated after 4 calls for the same thing there should be a replacement or a refund of money (All the calls have been for the same thing OVEN IGNITE and GAS SMELL).

When we remodeled our kitchen after checking a lot of brands of oven we decided to buy the Whirlpool Self Cleaning stove/oven. Loved the look of it. When trying to clean the oven I followed the directions just as its said in the manual. After the cleaning was complete it didnt even look like it clean the oven. I called customer service and they told me I had to clean the oven with a little elbow grease before I put the self cleaning on? Really? I have to clean the self cleaning oven by hand beforehand? Why did I purchase a self cleaning oven then? And because it was just 2 weeks out of warranty they would not help at the 800 number. NEVER NEVER again will I ever purchase Whirlpool! How they treat their customers is disgusting!

We bought this Whirlpool electric range in late July when our old stove literally blew up at breakfast. Unlike the local big stores, a small local store had this in stock. They assured us that the oven was self-cleaning. It is not self cleaning. It only cleans the bottom. We have spoken both to the local store and Whirlpool several times. The local store will do nothing. Whirlpool sent us a sponge and a plastic scraping stick. They told us to clean it BY HAND every time we used the oven and were very condescending. We are 75 and 77; we are not about to climb into an oven to attempt cleaning an oven that will not clean. Stay away from the Aqua Clean products like the plague. They do nothing, and Whirlpool will also do nothing. Next step -- court.

A few months ago our Whirlpool microwave just completely died. We had only been in our brand new home for about 18 months at the time, so I was very disappointed. I would have bought a different brand at that time, but didnt want it to look ridiculous, as it is mounted in the cabinet above the Whirlpool oven I was shocked to get a text from my wife a couple days ago, saying the same thing had happened to our oven. I thought that it must be a circuit breaker. My parents had Whirlpool appliances in my home growing up and we never had a problem with our oven. Well... I was wrong not a circuit breaker. The thing is just dead. Nice... Thanks Whirlpool! Thanks Century Communities for installing the absolute cheapest products in my home! Wonder what will be next? Probably the range top... Ill let you know.

We purchased our appliances including a refrigerator, stove, microwave and a dishwasher from Home Depot and chose Whirlpool because we believed in their quality. We purchased an ice maker for the refrigerator and it did not get delivered so we had to contact the store to get this resolved. Once this was resolved we installed the ice maker and began to use the products. We noticed a leak from the dish washer and checked the connections only to find out the leak was coming from inside the door. We contacted whirlpool to let them know. We were then contacted by whirlpool that they could not find a service center in our area and we needed to find one and they would reimburse us 150.00 for the service center that we find to come look at it and then we need to let whirlpool know what parts were needed and they would send them to us then we could have the service center come back and install the parts.After receiving this information I contacted whirlpool to let them know that this was unacceptable. First of all this is time and money out of my pocket and no service center is going to make two separate service calls for 150.00 dollars. So whirlpool tells me they have done all they can do in which I informed them that they have not done all they can do and they we just dumping this on me to take care of. So after arguing my point, the whirlpool employee decided to call a service center and make an appointment for Jan 09, 2020 which I agreed with and hopefully the problem will be solved. This should have been done from the very beginning instead of wasting my time only to have the whirlpool employees do their job. A customer should not have to deal with this. In the future I will using a different company for my products, not because of the product but because of the service. I have made a copy of this and will be posting my review.

I purchased this range/electric (ygfe461lvq0) two years ago. It worked fine, but once about a year ago, the oven overheated and the breaker had to be turned off to stop it. No error codes were displayed. Year two, the oven broiler element stays on regardless if using bake or broil. Oven will go into runaway mode and breaker or cancel button has to be pushed to stop it from over heating. This range is a fire hazard and should be recalled regardless of what age it is. I called Whirlpool at Sears which recommended a tech who arrived to tell me that the control board is shot and for a price of around $400.00, it could be replaced. What is up with that? I had to pay for the expensive tech, also for 15 minutes of work. Sears says that I should have taken the extended warranty plan for around $160. Do I have to pay for an extended plan to have my house burned down due to a defect in manufacturing from Whirlpool? This is disgusting that a company can get away with crap like this. How do you people sleep at night?

In April of 2016 I purchased an aqua clean self cleaning oven from Colders Furniture in West Allis Wisconsin. We were told by the sales associate that the oven was top of the line. This was a complete and utter bold face lie. I cleaned the oven for the first time the day after Christmas after having prime rib. I followed the instructions to a T on how to clean the oven. I had to turn the oven on 6 times and scrubbed the oven until my fingers were bleeding, not to mention the enamel on the inside of the oven is completely bubbling. I called the customer care center on December 31, 2016 and the representative basically said I was an idiot and did not know how to cook. They made an appointment to send a technician out on 1-5-2017. Before hanging up the phone the technician informed me that if there was nothing wrong with it that I would have to pay for the call. At this time I became irate and refused telling them that I have not even had the stove for 8 months and that it was still covered under extended warranty. I will see what kind of smoke is blown up my rear end. The technician is sending a new sponge and scraping stick. How about someone to also clean this piece of garbage. My advice is to anyone is if anyone tells you to buy an Aquaclean self clean oven from Whirlpool run in the other direction and do not buy it. Thanks Whirlpool for the garbage and for sending me cleaning products that are not even worth a damn.

Whirlpool Gold Convection Oven - I bought this new oven, cleaned it once. The bottom cracked where the spills had been. Since Id had it only two months, repair tried to say it was only cosmetic but had to replace it. Next time I cleaned the oven for multiple spills, (a year later) it cracked again, giving the bottom a shattered look where the spills were. I only cleaned it once and the bottom is ruined. I dont expect Whirlpool to stand behind this, but I agree these Convection Ovens require a Class Action Suit because they are selling faulty merchandise. Period.

We have all kitchen appliances from Whirlpool, but it is not what we choose, that was builders choice. We, two people, are living in his apartment for almost five years, and first problem was with oven - the window in the door it is leaking somewhere, then microwave - the all front door plastic is cracking (we using microwave maybe twice a week) and is it placed under the oven. Now we have problems with fridge - the plastic inside the fringe is cracking. We called Whirlpool customer support and Whirlpool do not even want to hear it about the problems - they just want that same authorized technician will came to your apartment to inspect these problems for $95, it is not even important whose fault it is. This company, Whirlpool really DO NOT CARE about the products, which they produce - as long it is sells... Now we know, we made smart decision - do not accept the washer and dryer (we get it from Bosh - it makes me happy). Now we just wait till all Whirlpools appliances will stop working and never ever look back to Whirlpool.

Dont know the model but it is a basic smooth top range without self-clean option. Its easy to use. I like that it has a smooth top which is easy to clean. I didnt need to pay for the self-cleaning feature as I use an oven liner and clean it right away if I need to. When we went appliance shopping, we needed to replace all major appliances. We chose Whirlpool as we have had them before and they performed well. Also bundling a group of them allowed us to get a great deal.

We had our microwave and stove delivered in October, 2015. We had 4 deliveries of the microwave. The first two were damaged, the third needed a new fan motor and the door was not straight. They wanted to send parts to fix but we could not see spending all that money for a brand new microwave to have parts put in. I complained a lot to both Whirlpool who would not replace it and ABC Warehouse who finally agreed to replace it with a brand new one. The 4th is good. (so far).Our stove has a flaw in the glass top, the drawer doesnt close properly, and there is a piece of metal sticking out from the lower right side of the oven door. ABC says they cannot do anything about it and Whirlpool says it is under a parts warranty so it has to be repaired. I even spoke to supervisor Kimberly at Whirlpool. Got same answer. We are very angry and disappointed. As I told the Kimberly, Whirlpool got every penny they asked for. We paid for brand new in perfect condition and got a stove that needs fixing. We will never recommend Whirlpool as a Company for appliances and based on all the negative reviews Ive read, neither will a lot of other people.

We bought a Whirlpool with convection oven, it is beautiful and very well designed and fully electronic. You can only control it via touchscreen Which, when the software runs into blocks, it is impossible to troubleshoot efficiently, you just have to wait until it completes its rebooting. It is very frustrating to spend hundreds of euros in a device you just cant control when it crashes. Horrible programming made for a horrible user experience. You have the feeling of not being able to use it or fix, it is like having a mobile phone or computer Which only works on what appears to be a random logic. The errors displayed on the screen are often vague and the user troubleshooting manual is just plain short. We will return it without doubt and dont recommended ever buying this device.

We purchased our home in 5/09. Within a month, we had to replace the defective gas valve due to inefficient burning. Our house smelled like gas each time we used the oven. It was under warranty at that time so Whirlpool replaced it. It is now 5/12 and out of warranty. We called a local independent technician who informed us the oven wouldnt turn on due to another issue with the gas valve, the same one that had been replaced shortly after we moved in. He went to his local supplier to purchase the gas valve to be informed that they couldnt seem to keep this particular gas valve in stock, simply because its a reoccurring known issue and Whirlpool needed to do something about it. So, this technician encouraged me to call Whirlpool. I called the 1-800 number, spoke to 3 different people and was constantly informed that since it was out of warranty they would do absolutely nothing! Again, I was informed that this gas valve is a reoccurring known problem with Whirlpool so perhaps they should consider looking into this issue. The last person I spoke to was a bit snide and just kept saying It is past your warranty, we will do absolutely nothing to help you, and sorry you are having that problem. We are not aware of this reoccurring gas valve issue. Have a good day!” Whirlpool, do you understand your reputation is at risk when you dont want to stand behind your parts that should work after 3 years! Should a brand new part not work properly after a month? Should another service call have to be made after 3 years? Sounds like a quality issue, something Whirlpool needs to investigate especially after a local supplier states they sell this particular gas valve all the time due to a reoccurring issue.

We’ve had problems with our fridge where after we had it for about 2 months a crack formed on the inside, the repairman came and put a piece of tape, tape on a new fridge I wasn’t happy. Then we had our stove for about a month and the front right element went it was replaced but to this day it works when it wants to and I brought this to the repairmans attention when he came to replace an element in the oven and he didn’t even offer to take a look at it. We called Whirlpool on the 27th of December to get service on the oven and was told nobody could get here until the 2nd of January. This ruined New Years Eve Plans, New Years Day Plans and our turkey which should have taken a max 5 hours on Christmas Day took 11 hours putting our dinner off until 8:00 pm. We purchased the extended warranty ($700.00) to protect us from high bills for repair and this oven issue ended up costing us about $800.00 for meals out. I asked at the time of my call if there was some kind of rebate to cover our meals and the inconvenience over the holidays and they told me no, that’s pretty bad for such a huge company. Our dishwasher which is also Whirlpool hasn’t worked since day one, we had a repairman out and all he said was, run your hot water before you use it and use Cascade, it’s no longer under warranty and there’s pieces falling off and I have to wash my dishes before I put them through the dishwasher so what’s the use of having one. We purchased all Whirlpool because of the reputation but well never buy Whirlpool again or recommend them.

l will never buy Whirlpool appliances again, nor do I recommend to anyone. My wall over was 1 1/2 yrs old with a worthless 1 yr limited Warranty. I had Total Appliance from Cleveland do the repair, the only ones I found at the time that would work on this type over with a Digital panel. I think the engineers think we all live in Silicon Valley. Unfortunately the cost to repair after I cleaned the oven for the first time was $384.00 to unlock the door and 2 trips and he had to remove the door to replace 2 fuses so the door and panel would work! Im afraid to clean them oven again..I called Whirlpool and the first wait time was 70 Mins... I put the phone on speaker, finally I talked to 2 Customer Service men to no avail. He basically said my Warranty was up and nothing they could do! I said I was going to complain on Social Media and he didnt care! Go to Consumers Digest before you buy any new appliance! PS, I also went on YOUTUBE and you can see all the TROUBLESHOOTING ON MANY APPLIANCES!

Atlanta Gas Light Company showed up at my door Saturday Jan 16, 2016 citing they needed to do maintenance on our meter. 20 minutes later, he came in and said we had a leak. He checked all of the furnaces and water heater, then zeroed in on my brand new Whirlpool Range (purchased 11/11/15) indicating it had a faulty control valve. This faulty and dangerous range was sold to me by Lowes and manufactured by Whirlpool and we had unknowingly been living with a gas leak for 2 1/2 months! Its notable that Atlanta Gas Light sends our contractors only every 3 years to test for gas leaks. I shudder to think what would have happened had they not done this. Ill never buy another Whirlpool anything. Model Number: WFG320M0BB0.

I will keep this brief because many of our issues on our 18-month-old washer are in other reviews. The anger I feel towards Whirlpool Customer Service and the logic they use in providing repairs on a “goodwill” basis are unbelievable. After a Whirlpool certified appliance repair person diagnosed our fairly new washer as requiring the entire guts to be replaced... transmission, bucket, etc., we were told the repair bill would be over $1,300! Are you kidding me... the washer only cost in the mid $500 range, and now Whirlpool is going to do us a big favor and cover that outrageous bill! I told the customer service supervisor to please give us a new washer and take away our broken washer and use it for parts (if there any good parts left in this miserable machine). His reply “thats not going to happen”. He used this phrase to us at least 20 times during our service call until I finally told him I thought his attitude was aggressive and demeaning. I refuse to be bullied by a major manufacturer for a substandard product.I can only warn you when considering Whirlpool (and every major appliance in our two homes are Whirlpool) that you should use due diligence in your selection. We paid extra to upgrade all our Whirlpool appliances in our homes and I will never make that mistake again. And don’t get me started on the white film that covers my dark clothes. They say I use too much detergent... not true. I am not stupid and understand the HE requirement to cut way back on soap.

Never buy a Whirlpool water heater. Theyre junk and they dont honor warranties. NO wonder theres a lot of bad reviews. Im one of those suckers. You would think Whirlpool would do a better job. But the blessing in all this I wont have to deal with Whirlpool again. Including washer and dryer, ref, stove, dishwasher and etc.

The appliances in my home range from a Kitchen Aid double wall oven, a DCS single wall oven (I have 2 Kitchens), 2 Kenmore dishwashers, a Fisher and Paykel refrigerator and 2 DCS counter-top stoves (all top of the line). No problems they are great appliances. On Dec.22, I bought a Whirlpool Duet. For 6 months, constant repairs and rebuilds were needed; new computer panels, pumps and new drums. They cant fix it. We have tried everything to get the Whirlpool Factory to fix it or replace it. So far, I have spent twice the original cost to fix the machine (but to no avail) and now you want me to spend another $500-$600 to try to fix it again? No more!

We purchased the Whirlpool double oven gas range from Lowes in July of 2014. The oven heat that boils out onto the stove top when you use either oven makes it difficult to handle the pots on the range top. The first time I used both ovens at the same time the plastic front to the control panel started to melt and the fumes were horrible. It was under warranty so Whirlpool replaced it with an identical panel that also melted when I used the top oven and range top at the same time. Its out of warranty so Whirlpool says its not their problem. From reading these other complaints it is obvious to me that customer satisfaction is not important to Whirlpool - just that profit margin. Build cheap - sell high should be their motto.

Dont buy. Purchased over the range microwave. Service order less than a week after install. Heats unevenly. Burns center of bacon consistently without fully cooking ends. Popcorn pops half the kernels yet Whirlpool says nothing wrong with product. Well within 1 year warranty but had to pay for service call cause Whirlpool determined microwave was operating as manufactured. Laughable! This company does not stand behind their product or their customers. Never again will I purchase a Whirlpool product.

Purchased this refrigerator, Model # WRS965CIAH on October 3, 2014. Paid extra for counter depth. Initially the refrigerator worked fine. After about 9 months we noticed the food in the back of the refrigerator especially on the top shelf started freezing. This started getting worse over the next 2 months. When I called Whirlpool 10/19/2015, 800-253-1301, I was told by their representative that this was normal, that air from the freezer blows into the refrigerator through vents and to just re-arrange my food so that it is not pushed to the back of the refrigerator. I asked him if this was normal why wasnt this happening in the first few months but only developed later? He had no answer. I asked him if it made sense if this was normal then everyone who buys this refrigerator has to make sure their food is not pushed to the back of the unit, then why dont they state that in the directions for use??? Ok everyone make sure every day you push all your food to the front of the unit so it doesnt freeze ridiculous. He just said thats the best thing to do. I asked him if I could talk to a technician, if maybe there was a way to fix it manually and he said there were no technicians there. I asked him if he knew about the lemon law and he said they dont have that there... ok. The refrigerator is just days after the 1 year purchase so he basically said just to call where I purchased it that Whirlpool could do nothing for me. Is this how Whirlpool trains their employees??? Good job Whirlpool, way to go. Luckily I purchased the extended warranty. Will see how the repair goes and report back. Did not call sooner due to health issues. Its not like the refrigerator is years old and started to break down - this is within a year. Whirlpool doesnt care about quality. Will never buy Whirlpool again and will spread the word as often as I can.

Best stainless steel built dishwasher we could find in this price range. Well built with lots of room and easy access to both drawers. Easy to clean filters and a nice modern look.

In June 2010 my wife and I bought a new Whirlpool water heater (model ee2h50rd045v). As I have fairly extensive experience in both the electrical and plumbing areas (was head lab technician for an aquatics lab for 7 years and worked with maintenance on a farm for 10 years), I installed the unit myself. Two months later the motherboard fried. Whirlpool sent me a replacement and all was fine. Six months after this the motherboard fried and set the unit on fire. Luckily I was home and caught it before it got out of hand and the circuit breaker had tripped when this happened (the circuit breaker saved the house).After I had ripped the smoldering unit out of the garage I immediately called Whirlpools Customer Hotline and told them what happened. They said they would send me replacement parts. I reminded them that the motherboard had fried once before and that this time the unit had almost cost me the house. I also informed them that I have now worked for Lowes for 4 years and I am responsible for selling their product (in addition to other brands). The lady stated all they could do was send me new parts and the problem probably was with my circuit breaker. I informed her the circuit breaker was tripped so the problem was not there. She reiterated that all they could do was send new parts.The next day I started to remove the control panel and motherboard to find that the plastic had fused itself to the frame and insulation. I called the customer hotline and spoke to someone new and informed them about the new problem with the melted plastic. I was told that the melted plastic could be scrapped off safely and that since the problem was not the circuit breaker, the problem must have been how the wires had been spliced from my conduit into the water heater. The gentleman then proceeded to tell me how to do it in violation of Maryland code and told me he would have replacement parts sent to me. I checked with a certified electrician to make sure my wire splice had been done in accordance with code and he verified I was correct.I then had a Department Manager call Whirlpool. He was given the same runaround and told the parts would be mailed to me. He was also given the story about how the malfunction was due to the wire splice being too tight. He then asked to speak to the representatives supervisor and she told him she would not transfer him over to her supervisor. I have forgotten to mention that 2 months prior to this, a Whirlpool water heater (same model) had been returned to my Lowes store within the 30-day purchase window. The unit had caught fire. Since I had had problems with my unit motherboard at this point, I took that unit apart to see what had caused it. The problem started with the motherboard in that unit also. This is unacceptable. Whirlpool obviously has product quality issues.Sometimes bad units are put out. This happens with every brand. But when the same model has such a high failure rate and is known to catch fire, Whirlpools actions are inexcusable. Currently my refrigerator, oven, dishwasher and obviously the water heater are Whirlpools. I will not replace either of these units with a Whirlpool when they reach the end of their operational periods. Also in the future when customers ask me about Whirlpool appliances, I will be sure to tell them just how great Whirlpool is, how reliable they are, how great their customer service is and then quickly usher them over to Samsung, Frigidaire and Electrolux appliances. The department manager that had called Whirlpool for me has shared similar sentiments about future customer recommendations.

The refrigerator is not repairable according to 2 different servicemen. The refrigerator just stopped making ice and not cooling all of a sudden. The problem seems to be inside the panel between the refrigerator and freezer portion. Its a side by side. First time I ever bought Whirlpool Appliances. To make things worse my Whirlpool oven does not work either. Even worse, the Microwave pretty much popped and never worked again. A Whirlpool microwave. The only thing still working is the Whirlpool dishwasher but I wonder for how long. Ive talked to Whirlpool and they said I only had a 1 yr warranty and they could not help. I am writing to their corporate office to complain. I have an old Maytag refrigerator that still works and puts out ice in my garage. I went to look at Maytag appliances and just found out that in 2006 Whirlpool took over Maytag. So I will not ever, ever buy another Whirlpool or Maytag again.

Purchased our stainless steel Whirlpool Gold range hood microwave oven in January 2011. By August, there were problems. It was noisy. It would occasionally shut off for no apparent reason and eventually in August of that same year, it completely stopped heating. The magnetron was replaced at no charge because it was still under warranty. The microwave has continued to run very loudly, vibrate a lot and is still prone to random shutoffs. Now a little over 2 years later, it has now stopped heating again...I am assuming another bad magnetron. How is that possible? Our last microwave lasted for over 10 years! In fact we got rid of it when it was still working fine so we could get this one for over the range instead of on our countertop. So now I have a Whirlpool paper weight for which I originally paid $485. When I called Whirlpool, I was informed a service call would be $130.00 PLUS any necessary parts and labor costs OR I could purchase the repair plus 1-yr extended warranty for $289.95. Upon requesting to speak to a supervisor, I was informed that there were no flags in the system indicating any problems with this line of microwaves. I further inquired on how they are aware of problems... Essentially a phone call warrants little proof of any problem. A service tech would have to actually go out and witness that there is a problem for it to be noted. So, for those of us that simply decide to turn our back on the product and buy a new microwave, it would go undocumented by their company. My top-of-the-line microwave is less than 3 years old and has broken down again. Doesnt common sense tell you that there is a problem with the quality? I know Whirlpool has been around for 100+ years and I really want to like them, but if they dont support the consumers that purchased their products, I can no longer do the same for them.

6 years ago, we bought the refrigerator, the oven and the dishwasher. Theyre all Whirlpool appliances. With that, we took the 5 years guarantee extension for all those appliances. After 6 months, the electronic front panel of the oven jammed. The repairman knew what was the problem and had to change this panel. Then a month before the expiration of the guarantee extension, the refrigerator never stop running. I have to call them 3 times before they place a service call at the right place, very strange. Now, the auto-clean on the oven doesnt work. The very known E1-F5 error on the display and no solutions that work. Whirlpool, never again and I will make the real publicity for this brand without a shame.

The electronic panel on my 4 year old barely used wall oven went out when I used the self cleaning function for the first time. It is going to cost $400 to fix it and another $100 to replace the stainless steel sides. They will have to remove to get the oven out of the wall. The oven door is locked and cant be opened so of the wall will have to torn out as well. I called Whirlpool 3 times and have offered no assistance.

My three month old Whirlpool electric range caught on fire last night. The wiring that connects to the electrical cord to the stove shorted and melted. Thank God we were up and smelled it and quickly pulled the stove out and unplugged it. Had the fire dept out this morning and they verified that it was the stove and not house wiring. Now, I am without a stove, out of my money and waiting on the mercy of Whirlpool to take care of this situation. I do not want this stove in my house so I wont accept repair. Not sure I want another Whirlpool either. If this had happened during our sleep time, the whole house could have burned down. So upset and inconvenienced.

Purchased a GGE388LXS04 electric range in June of 2013 from Lowes. In September 2013 one of the top burners went out, under warranty Whirlpool repaired the burner. Now after attempting to use the self cleaning mode for the oven, the ovens (top and bottom) along with warmer device do not work at all. This issue is evidently a major issue with Whirlpools electric ovens. Will call Whirlpool tomorrow as the oven is still under warranty, will also call Lowes and see if they will replace the oven with an oven with a comparable brand. Wish I had read this site before we purchased this oven. A very bad experience.

Paid between $800.00 and $1,000 (cant recall exactly) three years ago and the oven locked recently while cooking a pizza. Couldnt get the lock to disengage and the oven turned on self-clean mode without me doing anything. The pizza burned crispy before I finally got the door open. The failure code for the control panel showed up. I didnt buy the extended warranty because we only needed it to last 5 - 6 years until we do a full kitchen remodel and the really inexpensive (~ $250) oven that was installed by the previous owners to sell the house lasted six years with no trouble. Now we have to pay $391.00 to repair what I consider a brand new oven. In doing some research it looks like the control panel fail is common and is associated with using the self clean mode which we only used once. Great oven if you only need one for a few years and are willing to pay the price.

We purchased all our appliances from Flecks - there were to be rebates. Also never received them. We have had our oven for 2 years - when I set the oven on 350 it will go up to 400 degrees & the temperature on the front of the stove is 350 then it will drop down to as low as 250 & the temperature will still say its still 350. I called the company - did will do nothing. Will cost me as much to fix it as to get a new one. This a Whirlpool oven.

NOT Even a 1 STAR!!! We spent A LOT of money on a Whirlpool Smart wall oven combo. It has only been installed for about 2 hrs. My husband and I have been trying to figure out why all the features on the Whirlpool app aren’t working. Most of our home has smart features and is connected to our phones so it’s not the fact that we aren’t tech savvy. I finally gave up and decided I’ll call customer service line about it tomorrow when they open. It’s Sunday night so every number we call says it’s outside of business hrs. Then excited to turn on the oven for the first time I turn the oven on and the noise that the fan is making is so loud you can’t even talk over it. The oven has been off for 15 min now but the noise continues. 3000.00 for a huge disappointment. Not to mention the thing is HEAVY. So the thought of us having to remove it and replace it with another does NOT make us happy at all. Best Buy or Whirlpool WILL be the ones doing that. For the trouble and money spent that’s the least they can do. Also family is coming into town for the holiday. We made sure to purchase way ahead of time to be sure we had it, installed it and can use it a few times to get the new smell out of it. Very very upset, angry and disappointed. Now it’s been 10 more minutes and the loud broken fan still won’t even turn off. Now we have to shut it off at the breaker. At this point I don’t think we will be even exchanging it for the same product. I knew we should have bought a Samsung!

I had my Whirlpool electric stove for about fifteen years, I have had a couple minor problems with it. The oven temperature sensor went out, I bought a new one online and replaced it. The stove top eyes get warped from uses. Really no big deal. Ive had good luck with it over the years. Its the standard 30 inch white. I paid over $400. It will probably last me another 15 years, I dont see why it wouldnt. But then I know how to fix appliances. I think the only reason why anyone would replace a stove is because of the color or it caught fire or wont come clean. The mechanical isnt a problem because you can rebuild them so easy.

Ive replaced my ceramic stove top twice. First time it was my fault, I dropped something on it. But last week I was the only one home, stove was off and I wasnt even in the room. I heard a bang, went and looked around. Saw nothing. But when I went to prepare dinner.... shock, the entire stove surface was shattered!!! Now at over $600.00 to replace it I AM NOT HAPPY!!!

Two years ago, we purchased a Whirlpool Cabrio Washing Machine from Sears. All of a sudden, it was making sounds in the spin cycle that sounded like a jet airplane taking off. It was terribly loud. We called repair technician, which cost $90, only to find out that the bearing is gone and its going to cost over $500 to fix it. This is absolutely ridiculous! We expected it to last several years, only to find out that we would have to spend almost as much as the washer originally cost in order to fix it. We paid $700 for this machine, two years ago, and I can say that Ive never been more disappointed with a product in my life. My previous washer lasted thirteen years, not to mention my dryer and stove fifteen years, with minimal repairs. I will never buy another Whirlpool appliance again. I have read some other complaints on this consumer affairs website, as well as other sites, regarding this same washer with the same problem on the bearing and cost to repair. If anything, I think Whirlpool should make good on this product and offer something regarding a recall or payment for repair in some form. As far as Im concerned, I will alert everyone I know about Whirlpool appliances and advise them not to purchase it. Now, I either have to pay over $500 to repair my washer or go buy another one. I do not even want this Whirlpool appliance in my house when I can get a washer for cheaper than the cost to repair it.

I purchased a GW399LXUS Whirlpool Gas Range. This is the slide in kind. I paid 1658.00 dollars for this stove, because it was a gas convection oven. We purchased it on 7/21/09. Just yesterday, the keypad numbers stopped working. I cannot even set a temperature for the oven. So now, I can only use the burners. I called Whirlpool today. They told me that my stove does not have any recalls so there is nothing they can do about it. I spoke with Jessica in Michigan. I told her how dissatisfied I was that the stove is only 2 years old and the most important part (the buttons) stopped working and they only cover this for one year. She told me that I have to remember that man made things are made to stop working at some time. I told her they should work for longer than 2 years. I remember way back when my parents bought a stove or fridge and they lasted for 15 to 20 years before breaking or stopping to work.I am a long time Whirlpool customer and always had good luck with their products. But I really feel that they should fix this problem. I could understand if the stove was 8 or 10 years old and something broke after using it, but not after 2 years. I will definitely tell everyone I know to not buy Whirlpool or Maytag since they are one in the same. I probably will not buy Whirlpool again and will have to buy something from Japan since it will last longer. So much for buying American made junk!

I bought an Accubake gas range. I had Whirlpool replace the top sheet metal as it was bowed, cheap & thin. A few days later, they replaced all the brass burner orifices and it all froze and would not turn off. I had to pull the range away from the wall and turn the gas off. The bottom door to the broiler is wide open and it will not close. The stop button for the oven also does not work. This company has been selling these lousy products based on their previous good reputation.

My new ACCU-BAKE oven was not baking properly. Always uneven results. Finally called for service, just in time before the warranty expired. The service rep informed me that I had not bought a convection oven. Well, duh! Of course, I knew that! He tested the temperature levels inside the oven and found a variance of 10 degrees Celsius, which he reported by phone to the company. He advised me to reach into the oven half-way through any baking process to turn my cake around, and it would bake evenly. I asked him if he had ever tried that himself. No, he said, he was not a baker. That was the end of the service call. No follow-up, no service. Today I learned that the company actually has this exchange in its records, but if I want to get the oven to work properly Ill have to pay for service, as the warranty has expired. I wonder what would happen if I ever tried the self-clean or Sabbath mode features on this oven.

I purchased it in 2011 for $1100 Canadian. Smooth glass top and true convection. The controls were easy to use, and understand. What bothered me was that it stopped working just after the warranty ran out. I did my research, and found that the newer ranges that have the controls on top at the back have issues with the motherboard overheating, and causing this problem. I did speak to Whirlpool customer service, and managed to convince them to supply the replacement part at no cost. I paid my local dealer to install it. This repair lasted for just over 1 year. Same problem again.This time I could not convince Whirlpool to supply the part. FYI The part in question is the controller. Essentially a motherboard. All the controls are operated through this small computer. It is the only replacement part that costs over $100. Last I checked it was around $450 Canadian. The reason for the fault is overheating. According to the tech that fixed it the first time, it is the most common problem with this style of range. I find this concerning considering the only thing a range does is create heat!Keep in mind that you are virtually held over a barrel. There are only two companies that market their products under multiple names adding up to over 80% of the appliances on the market. They battle for that market by offering more bells and whistles, and less quality. The Range I replaced four years ago was 20 years old. I just replaced my Whirlpool 3 months ago. I went outside of the 80%, and bought a Samsung. Im rolling the dice, and went with induction top. My theory is it will produce less heat because it just heats the pot, not the stove top.Low quality drives me nuts. I want fewer bells and whistles, and more long lasting reliability. I should be able to go my lifetime and only buy two or three ranges. We really like the induction top. It works fast, and doesnt produce too much excess heat. Dual zone oven is a good idea. We werent looking for it, but there was a deal on. The dual zone induction range was only $50 more than the regular one beside it. Now my wife uses it all the time. She will have cookies in one zone, and a casserole for supper in the other. True convection is the other must have. It does a great job cooking everything evenly.

Aqualift Self Cleaning - JUNK! JUNK! JUNK! The oven does NOT heat properly and it is NOT self-cleaning. Whirlpool should be ashamed of itself. We ALL need a refund. Class Action suit looming. DO NOT BUY THIS PRODUCT!

Despite my claim being submitted within the first 4 months of purchase, Whirlpool would not assist in solving our issue. We purchased all major appliances from Whirlpool, to furnish our new home in August 2021. All appliances were white. The top of our gas range began discolouring immediately following the first use. The inside of the four corners immediately began to ware due to heat. I figured Id have time to put my claim in, and thought to see if it got worse. Once I finally had time to deal with the issue, I contacted them only to find out that we only had 30 days from the date of purchase (of which included 3 months of waiting for the products to arrive) to claim the issue, given that it was considered Cosmetic. Easy fix, since theyd simply have to change the top of the stove, but Whirlpool denied our claim. Do not purchase this product, unless youre looking for a sub-standard product and customer service.

We bought a Whirlpool gas range about a year and half ago. The oven started giving lighting problems we had to light with a match every once in a while. Then the broiler igniter started giving same problems so I replaced the igniter, still did not work. Then I tried the control panel, still nothing. The igniters were about 45.00 each. The control panel was 250.00. Then I replaced the spark module and it is now working. Some models the spark module dont control oven and broiler but mine does. That was 200.00. The best thing was the part place I was ordering from would exchange the parts that you try and they also can answer questions either online or by phone, Appliancepartspros.com. My oven model # is wfg371lvs3.

The Whirlpool hot water heater model ES80H123-45D from Lowe’s is a free replacement for a lifetime warranty unit that went bad after 8 years. First heater would heat to 154 degrees with a setting of 150. Very good. New one heats to 140 degrees with a setting 150 degrees. Digital ESM screen on heater reads 150, but the water is only 140 by my temperature test. I talked to complaint line 5 times in 7 days and was told to do various test, but the temp never went past 140. They replaced both thermostats and temperature still never past 140 with ESM reading 150. They first told me standard temperature was plus or minus 5 degree range. Then, they changed their minds and said it was 10 degrees. They are calibrating their equipment to operate 10 degrees less then their Energy Smart module reads to cover up a performance issue with their water heater. They say this unit will operate between 80 and 150 degrees—nothing’s said about a plus or minus operating range. I will buy a new temperature gauge to see if my old one is correct. It was tested against a digital one a couple of years ago when I had a new dishwasher installed by Lowes. The installers gauge read over 152 and mine read 154 degrees at the sink next to the new dishwasher, so it was close to accurate at that time. Whirlpool is happy with their under-performance.

I bought Whirlpool refrigerators around one and half year ago. After 1 year the light of refrigerator was broken. I was contacting customer service and arranged the fix. However, the contractor never showed up. After I making the call several times, I gave up finally. The repair is really bad experience!

We purchased our Whirlpool Refrigerator, oven, and microwave a little more than a year ago. Not a single negative event with any of these products and my wife and I wholeheartedly recommend Whirlpool for operation and last ability, unlike the products we replaced them with.

We bought Whirlpool Gold Series on July 6, 2014. Refrigerator, range, microwave & dishwasher. Our refrigerator - we have the repair company out almost every month cause the icemaker was constantly icing up and wasnt making the ice cubes single, would come out all attached to each other. So after arguing with Lowes and Whirlpool we were able to get a different refrigerator in February of 2015. Now in April 2015 we are having trouble with our microwave with the light flickering off and on when we open the door and sometimes it work and sometimes it doesnt. The repair company has been out 3 times for the same problem telling me that where the door closes are 2 latches that when not lined up cause this issue, so the repair company replaced the 2 latches and a month later it started happening again. So they came out and replaced the light socket. Now we will see how long that last.Now for the range which is the AquaLift Self-Cleaning which doesnt clean the oven at all. It was like I was back in the early 1950s, only worse. The baked on grease spots, you cannot get off at all. To me this is false advertising and the stores personnel lied to about all you have to do is pour 2 cups of water in the bottom of the oven, press the self-cleaning button and after 40 minutes of cleaning and letting the oven cool a bit you just have to wipe the oven down with a damp cloth and the oven is clean. Not so much!!!Wish I had all my old appliances back because they were made to work correctly. The new appliances suck for the amount of money you pay for them. So please beware and do research on the appliances you want to purchases otherwise you will get ripped off with no satisfaction for your hard earned money you spent on them. I have always had Whirlpool appliances and have loved them but these new ones we purchased are nothing but junk.

After the one-year warranty ran out, my wife ran the self-cleaning feature, which since Ive found is a well-documented problem in online forums. The oven overheats and blows out the thermostat, fuse and some other cylinder device, all in all a $600 repair. I am furious that both Whirlpool and Ikea (where we purchased the electric oven) keep completely silent on this issue, not bothering to tell homeowners to use this function at their own risk. Just wipe it out! The well known nature of this self-destruction and potential high cost of repair should be information given to consumers, but of course this would affect their sales numbers. BE WARNED!

Purchased Whirlpool Gold appliances for a kitchen reno two years ago. Fridge and stove from a dealer and microwave from Lowes. Fridge - After one year the ice maker quit. $200 part plus labour. Seal on fridge door not sealing. New hinge and washers to adjust. $30 plus labour. Stove - three different stoves were delivered with the same paint flaw on the top of the control panel (3 inch section where paint did not adhere or was scraped off... Same spot on all three... clearly a factory issue). Stove door - when you touch it the interior light goes on. Warming button and switch was broken when purchased but didnt notice. Whirlpool wont warranty. $48 plus labour. Last piece in this puzzle... Microwave - magnetron went and wont heat. $300 plus labour. Obviously time to change brands. Now to figure out who is NOT under the same manufacturing umbrella.

The exhaust fan for the gas range runs when using the microwave. The noise is loud and very aggravating and there is no way to turn it off. From what I can find the older models there was an option to turn it off. On the new models Whirlpool cut costs by not putting a small (QUIET) fan in the microwave but used the range fan for a dual purpose.

I purchased a new Whirlpool stainless steel smooth top range model #WEE745H0FS and it was installed the day before Thanksgiving, 11/22/17. The oven door handle was broken on inside by installers. I called Whirlpool warranty on 11/24/17 and requested a repair. A repairman came the following week two days late. He said he needed to order a part. After calling the “Whirlpool approved” repair shop multiple times over the next two weeks, I was told the part was backordered. Finally, yesterday, 12/13/17 the repairman showed up an hour later than appt. time. He took the oven door apart again and the new part didn’t fit my oven door. He had carelessly ordered the wrong part. I was told he’d put a rush on the correct part and that it would be here 12/18/17. I will never buy another appliance from Kelley Appliance in Augusta GA nor another Whirlpool product. I have had to use duct tape on my brand NEW oven just to use the oven so it doesn’t fall apart when opening.

Please DO NOT purchase an appliance with Whirlpool. I have had my double oven WiFi for 7 months. It has worked great. They did a update on it and I have had an hour glass for 2 1/2 weeks but the crazy part was they sent me a part, had it expedited 2 day shipping on a Friday and I didn’t get till Thursday of the next week. Go figure. So they send a new part and guess what? It’s broken and my oven doesn’t work once again. The other part is they have to wait for the code on the error 3-5 days. One we are going on week 3 with no oven and at this point I call and tell them my husband can run to Lowe’s and take a control panel off a new stove and put it on or better yet something is wrong with this oven. I need another oven because at this point I’m extremely pissed. Please DO NOT buy any products with this company. They SUCK!!!! They should replace it and pay me for all the meals I have had to buy.

I purchased all new Whirlpool appliances for my kitchen from Lowes about 5 years ago. The dishwasher was leaking water onto my hardwood floors after about a year. I figured out that the seal was pulling away on the lower left corner. I fixed that myself. It cleaned pretty well for about 3 years. Now its not cleaning at all. I took the lower spray arm off to try to clean it. Almost all of the holes are clogged with debris. (I clean the filter at least once a week.) I went ahead and ordered a new sprayer arm, maybe that will help.As for the rest of the appliances... After about 6 months, the freezer started filling up with water that then froze on the bottom and allowed water to pour onto the floor. The microwave handled broke after about a month. (They did send me a replacement handle.) The knobs on the stove are starting to peel. One of the knobs wont stay on, so I keep it in the drawer next to the stove. Overall, I am very disappointed in all of the appliances. This will be the last time I buy Whirlpool.

I purchased a Whirlpool Gas Range from hhgregg July, 2013 and the oven was non-operational within 4 months. Since then Ive had 4 repairs on this lemon of an oven. I purchased the extended warranty plan through Assurant and, fortunately, have not had to pay a dime for these repairs, but I should not need to keep repairing the same parts continuously. Either the replacement parts are bad or the service technician is terrible and doesnt know what hes doing or Whirlpool makes such poor products that they are not meant to last. There is NO lemon law for appliances and the decision to replace appliances is the decision of the Assurant Warranty Co & they won t replace it and even if they did it would be with a used refurbished gas range. Why would I want someone elses refurbished piece of junk when I already have a repaired piece of junk?!

The first day I set foot in IKEA changed my life, innovative and sensible and affordable. Some years later I had the opportunity to remodel a kitchen and I immediately thought of IKEA. I used their online planner, researched the appliances and knew that they were made by Whirlpool and that they offered a kitchen package discount if I bought 3 or more appliances with all the cabinetry. So I hurriedly designed the entire kitchen from top to bottom with IKEA.Included in the design was my center piece, my 5 burner Praktfull Pro Gas/Convection oven range with stainless steel backsplash and top of the line hood fan, basically a thing of beauty! I loved it and I visited the store several times to look at it. I finally bought everything, and installed it. Absolutely the most beautiful kitchen in the world.We have a historic building and were on several historic tours, interviewed for the newspaper, our kitchen was the highlight of the tour. My gas range drew oooos and awwws. The range is an exceptional appliance, beautiful and amazingly efficient, easy to clean…I was in love. Then one day it happened, the love affair was quickly over, devastatingly over. The door fell off the oven and the hinge broke! Yes you heard me right, it fell off, but that is not the worst part. It appears that not only are there no parts to fix it… there IS no fix for it, period. The door fell off because it had been glued on!!! Yes glued on. Whirlpool and IKEA had actually manufactured an appliance that failed in less than 4 years of use and no apparent intention to ever provide service or parts for it. This is criminal and they should be fined for their neglect of the customer, their calculated malfeasance and fraud to the customer.So my beautiful kitchen has a big black angry cavity in it and now I must try to find a new range that will fit in the opening left by this piece of junk and also pay probably over $2,000 to $4,000 for it. Most of all I am heart broken, mad and distrustful of anything IKEA in the future. Oh and by the way, my entire house is IKEA, my living room, my patio, my bedroom (s), my library, my office! Ive spent thousands and thousands of dollars at IKEA. No more! THE FINAL INSULT: Ironically…. my kitchen was featured on the IKEA website!!!

I purchased a Whirlpool electric range 18 months ago. Recently, the oven started overheating. The display reads Fault detected. Press start to clear. Pressing start did nothing and the oven door was locked as though it was in the self-clean cycle. We had to trip the circuit breaker to turn the oven off and allow the door to open. The food inside was ruined. After three episodes in one week, I scheduled a service call through the Whirlpool website. When the repairman came, he determined the electronic circuit board was faulty. His suggestion was that I buy a new stove since the repair would cost $425 (the part itself was $280). Not wanting to replace a stove that wasnt 2 years old, I went ahead with the repair. I called Whirlpool to lodge a complaint and although the customer service rep was polite, he basically told me that all electronic appliances fail sooner or later and the company will not stand behind this appliance because its out of its 12-month warranty and I didnt buy the extended warranty. He also told me the company doesnt have any record of this being a common problem or excessive complaints about these ranges. But I see many people on this site with the same problem. I wish I had read this site before I bought this stove. Since I cant afford to replace my appliances every year and a half, this will certainly be my last Whirlpool.

We moved to a new home with all new Whirlpool appliances. We have been here 4 weeks and so far the stove has had a faulty part replaced in oven and now my microwave will not fully pop popcorn. Wonder what to expect next?? If you have a choice dont buy this brand. Inferior product.

Whirlpool Accubake Gas stove/oven - Several times now, in the year and a half that Ive owned this appliance, Ive had issues with the knobs easily being turned on. The pilot never lights, and gas leaks horribly. One day I decided to take my daughter to the park and wed ran into the kitchen to grab a few drinks. A few hours later when we came home, I barely got the key in the door when I smelled gas. I left the door wide open and stepped inside the house and saw the not one, but two knobs had somehow been turned on. Im assuming that when my daughter and I grabbed our drinks, one or both of us must have barely bumped the knobs. We had to stand outside and leave the front door open for over an hour to air out the house!Ive found that I literally have to keep the knobs off the stove to prevent the gas from leaking in our home and someone passing out. NEVER in a million years would I have made such a huge purchase (and yes, its a huge purchase for a single mother!) on something thats used on a daily basis if I had known what a danger it could be. I almost forgot to add, that the stove top grill began rusting the first time I washed them off and the oven often does not light and we have to leave the drip pan unscrewed in order to light the pilot.

We purchased a Whirlpool over the range microwave WH32L19AS1 just over a year ago. {No we didnt buy the extended warranty.} We were reheating some food in the microwave at noon the other day and the microwave made very loud bang and started to hum really strange. We have since discovered the Megatron or something like that has gone out. Just parts $150.00. So we decided to trash the broken Whirlpool microwave. We did some googling and discovered that there is big trouble with this product.

We purchased a Whirlpool gas range at Home Depot. After less than 2 years the oven would cut off and the time would start flashing. Check on other peoples problems and found out that I was not the only one. Called Whirlpool and the man on the phone told me I could have a problem with the circuit board. Said he could sell me a 1-year warranty to cover service and parts. I think the best thing to do is to buy another oven and not spend any more money on this junk. Never again will I buy Whirlpool or buy appliances from Home Depot

We bought a Whirlpool oven in Costa Rica. Wanted a good oven from a reputable manufacturer. Oven has had numerous problems over the past 2 months. Local vendor is worthless and trying to run out guarantee time. Whirlpool U.S.A. says it will not help with problems for products sold outside US or Canada. Fair enough. THEN DO NOT SELL THE WHIRLPOOL BRAND WHERE YOU DO NOT SUPPORT YOUR PRODUCT.

Called Whirlpool customer care for help with identifying make and model number of a slide-in, ceramic cook-top range (one of their popular brands). The representative was cordial, patient and very helpful when it came to giving me directions on how to locate make/model information on the unit. That was until I let her know about a recent problem with the stove. The edge of the cooktop is much too sharp! My hand got cut while wiping down the stove top/adjacent counter. Although Ive had the stove for a while, Id never had that happen before; thats probably because I used a thin rag this time around to do the cleaning. I asked the rep if anyone else had reported getting cut by the stove top. She said, No. I let her know that my goal was to just them know about the situation, because such a sharp edge on a cooktop is a safety issue. She disagreed. But what could or should she have said? In all fairness, it came down to balancing loyalty to the company with genuine care for the customer.I do appreciate how kind she was in communicating with me, but am very displeased that once Id shared about the problem she seemed rather dismissive of the situation. How could the risk of being cut NOT be a product safety issue??? If you visit the Consumer Products Safety Commission website, you can see where risk of laceration is a reason some products are recalled. Based on that understanding, I would say that sharp edges on a ceramic cooktop IS a safety issue!

I bake a lot so my husband bought me a new gas range for our 54th anniversary. After the first few times I used the oven, I decided to clean it. I noticed then that there were some burnt grease spots and streaks between the oven glass door. After 2 years of use, it has gotten much worse so I decided to take the door apart to try to clean the glass in between the layers of glass but there are three instead of two. I cleaned the inside of the outer glass, but that didnt take care of the problem. Most of the stains are between the other two panes of glass. That, I cant get to. I feel that this is poor design and not sealed properly. I take good care of everything I own and I expected this range to last me the rest of my life but it is put together with cheap plastic parts that wont last long. It is the first new range that I ever owned and paid a lot more for it than any Ive had. I expected better.

Remember the old movie classic Network, with the line, Im mad as hell and Im not going to take it anymore? Well, that is me and my new self-cleaning Whirlpool ranges that requires a manual cleaning kit (provided by Whirlpool after my purchase). I am angry enough that I have approached an attorney and I hope that if you have your own story about an AquaLift fail, you will include it on my website **. Thanks...

This is a portable dishwasher with a butcher block top. Great to use as a rolling island countertop. The capacity is huge, fitting large pasta pots and dutch ovens with ease along with dish plates. Love the water miser setting and the no heat dry to protect delicate material like china dishware.

I bought the Whirlpool WTW 5000DW1 washer and dryer to go with it. Within the first 2 weeks the plastic handle broke on the dryer. Ive been using the corner of the plastic handle ever since to open the dryer. The washer is the worst washer I have ever purchased in my life. The tub doesnt fill up over the clothes half the time. It is perfectly balanced on the floor but it always bounces around and you cannot open it to rearrange the clothes because they lock the lid. The only option is to try to hold it and wait for it to finish or start over by pressing the button for at least 3 seconds. I have had a few items get shredded by it and a lot of times the clothes dont get cleaned and rinsed properly. Even on 2 rinse option. Just the fact that it has a 2 rinse option is a big red flag. It is supposed to be a energy saver and water saver but that isnt true. If you have to wash and rinse the clothes twice because it has spots from the detergent still on the sheets, something just isnt right. Whirlpool shouldnt even put a product like this on the market. I have owned many Whirlpool products before this but this is the last Whirlpool product I will ever buy. Obviously Whirlpool doesnt test its products or care about quality.

Our range emits smoke and a toxic odor spontaneously when not in use. We feel it could be a potential fire hazard. We have had repair people and fire department out. We have contacted the manufacturer numerous times and they do not return our calls.

Our son-in-law bought us this Range. Before it was even a few months old the oven handle melted off, we called Whirlpool they sent a repairman to fix it. Now it is three years old, the same exact problem with the broiler handle. There should be a recall on this part, why in the world would a manufacturer use plastic for handles to begin with. Yes I can replace the part myself for $37.57 plus all other added fees but its not right nor fair when its a faulty part to begin with. My one and only new stove is actually a pain.

It is a double oven. Temp varies too much. The oven is very inconsistent. Cooking Thanksgiving the temperature would not stay even. It took much longer than intended. It was quite frustrating. I would not recommend the Whirlpool double oven.

We bought this washer on 9/05/09. Recently, it sprung a leak due to a worn out seal that the repairman said would cost more to fix than just getting another washer. You would think this might be cause for distress, but I literally jumped in the air and clicked my heels with joy! This washer has been nothing but a pain. First of all, I have to pre-soak every load before washing or the clothes come out just as dirty as they went in. I would set the timer on my stove to let me know when the 40 min soak cycle ended so I could change it to wash. Then I reset the timer for another 40 minutes. I also learned the hard way, that using any kind of heavy duty setting would turn towels into a pile of yarn. This washer cost $998, and guilt is the only reason I didnt replace it years ago. Ding Dong the washer is DEAD!!!

I spent the extra money and bought a very nice looking Whirlpool range and oven. Within months, it started rusting. I keep a meticulously clean kitchen and Ive never had this problem with any other appliance. I sent letters to no avail. They said that their warranty on rust was 30 days! They refused to do anything about it and told me to go ahead and sue them. Terrible product. Defective from the factory. Do not ever buy a Whirlpool product as they do not stand behind it.

My parents bought a Whirlpool refrigerator that makes a strange noise, an intermittent clicking. Sometimes it goes on for hours. It is neither the ice maker, nor the compressor. I contacted Whirlpool, they said it is normal. It is not normal. I have a twenty-year-old refrigerator far quieter than this brand new, $2600 noisemaker that keeps things cold.

We bought a dishwasher, stove and refrigerator last month. Dishwasher and stove work great, however the refrigerator is junk! The freezer part works great, but the refrigerator doesnt cool at all. The first time he was here the repair man said the seal on the door was bad and he glued it. He told us to not open the door for 48 hours then everything would be fine. IT WASNT. A week and a half later he came back. He looked inside, scratched his head and told us, “This model should have the “deluxe” fan and I dont think it does!” Said he would be back in 6 days with the fan and well “see if that fixes it”.I called Whirlpool service waited on hold for an hour before getting cut off. Called back waited 35 more minutes but actually got to speak to someone. The big solution... They offered me a 6 month extended warranty!!! Ive lost an entire refrigerator full of food. Missed two days of work and am going to miss another when he brings the “deluxe” fan. Also been eating out all month and probably spent $100 buying ice. IE... MOST EXPENSIVE REFRIGERATOR EVER!!!

Aqua clean does not work. I purchased this range this year not knowing aqua clean was different than a standard self cleaning. I had not use the range since its delivery in June until Thanksgiving. One meal in the oven and the turkey had created staining on the sides and the bottom. I have run the self clean cycle so far four times and scrubbed till I’m blue in the face. The greasy stuff does not lift off and the warranty voids if you use anything else. Have already contacted the dealer to see if I can return this!

I got the works; the stove, dishwasher and refrigerator. I cannot believe all the BS you got to do to baby these appliances. If I had designed this mess... I would not be selling it. Every one of the appliances has a issue... the oven takes a long time just to cook toast. I would send them all back... but from what I have been told this is it. They all suck! I sure wish I had my older appliances back. I see the city dump in their future! I got the black stainless. Believe me I am not happy at all. The repair people have already had to fix or replace parts and I have not had this stuff for 30 days yet.

I bought my Whirlpool range in 2009. Good thing I bought an extra warranty because since then, my oven has stopped working about 5 or 6 times. When I turn the oven on, it does the clicking sound, it starts up then it turns off and sometimes it doesnt even turn on. In 2010, I had my turkey ready for the oven at Thanksgiving. I turned on the oven and nothing. I had to cut the turkey and deep fry it. In 2011, same time on Thanksgiving and now Ive been waiting for 2 weeks for the part. I have 4 kids. I need an oven. I cant take this anymore. Also, out of the blue, sometimes the stove top starts clicking on its own and it scares the hell out of us. I have to unplug the stove. Help.

I have a roughly 2-year-old 30 Whirlpool electric range that has just got out of warranty 4 or 5 months ago. It has been a great stove up until the last couple of months. We have had 4 incidents where the burner would shoot up to high on its own even with the knob down at medium or low. 4 times in the last month, it has come close to catching fire while we were cooking. I have contacted Whirlpool about this issue and have yet to get a response.

I purchased a Whirlpool range from Lowes for $750.00. After 13 months, the digital circuit board went out and cost $580.00 to repair. I thought this was odd since the range was fairly new. The service tech said the boards are a common problem. Two years later, when using the self-cleaning mode, the door was locked and the board was out again. So this must be the issue because that is the same problem that happened the first time. This must be a design flaw! The board cannot handle the heat generated in self-clean mode. Way to go Whirlpool, put the board near the oven door where it is subjected to extreme heat and melts!

Purchased a Whirlpool range. Shopped around for several weeks before I found what I thought was a good price and with a rebate! Ive owned the stove for 2 months and 7 days... guess what? The stove broke. The burners popped. I called to have it serviced and remember that it had a rebate. I never received any paperwork on the rebate but figured its Whirlpool, good company. Wrong... its not that I didnt have the rebate paperwork but the rebate has expired... even though I didnt get any paperwork nor was there any mentioned of a time frame. Dont get me wrong if it had been 1 year or even 6 months... really 2 months!!! So not only did I not get the rebate of $100.00 I have a broken stove! So tired of being ripped off!

On 3/31/2012, we purchased a Whirlpool refrigerator (model #ED5FVGXWS07, serial #HR14602963) from the electronic appliance store called SuperCo, located at 17523 Colima Road, City of Industry, CA. Within around a month, we noticed that things kept in the refrigerator all showed weird phenomena; raw eggs were frozen inside the shells and ice is frozen on food and utensils stored, not in the freezer, but on the fridge side. At the same time, all food kept in the refrigerator turned bad easily, especially during summer time. Cooked food went bad and had a bad smell within just three days of being kept in the fridge. Also, the ventilator-like part on top of the fridge (the part which released cold air) had ice frozen around it from time to time.Obviously, the fridge was not working, as the freezer was not cold enough and the side was either making food turn bad or causing ice to freeze on stuff kept inside. The temperature seemed to be extremely uneven inside. We then asked SuperCo for repairs or a replacement, but they refused and referred us back to the manufacturer, Whirlpool. Repair services have been called three times on 2012, according to the paperwork records I have: a) on 5/31/2012, bad damper was broken and replaced; b) on 6/7/2012, (according to paper records from SuperCo), replaced parts; and c) on 6/20/2012, turned ice maker off and cleaned (the hand writing was hard to read).Then, around December of 2012, after the services, we experienced another great problem with this fridge again. When ice cream was kept in the freezer, they appear to have melted and my brother suffered from diarrhea after eating the ice cream. The ventilator-like part on top of the fridge still had ice frozen around it. We then took pictures as fresh vegetables kept at the bottom drawer of the fridge had ice frozen on it, too. I finally emailed Whirlpool through their official website on 2/7/2013 and asked for a new fridge replacement based on the Lemon Rule. An e-solutions specialist, Judy, replied that the product was warranted for a specified time period for repairs, not the replacement of the product, and Whirlpool declined my request for a replacement.Repair service was then requested by me for the fourth time, through email. On 2/21/2013, this fourth repair company came and checked the fridge. After a detailed inspection, the technician concluded that some parts of the fridge needed to be replaced, one of the parts called the thermostat. Strangely, after he called his company, he changed all that he said before and claimed that the fridge was 100% working and that no repairs were needed at all. Even when we showed him the frozen vegetables from the fridge side that we got recently, he insisted that the fridge had no problems at all and left.The way Whirlpool responded to my request was extremely disappointing, with their refusal to replace the fridge after three complete repair visits, and the fourth visit changing the inspection conclusion with no reason. Of course, the disappointment is greatest with the extremely bad quality of this electronic appliance. As of this moment, my fridge could still not keep food well and is causing us bad health. I think the only way I could go to now is to take action against the company for the lemon refrigerator, for breach of warranty, and maybe fraud.

MODELGR673LXOQ WHIRLPOOL RANGE - I purchased this range in January 2014. It is a good-looking range with a ceramic top and a convection oven. It has burned more food in a year than I had burned in several years. The top burners get red hot no matter where you have them set. They turn on very hot, then turn off and after a while they are red hot again. Cooking anything that requires a medium or less heat burns to the pan bottom. The oven works alright as a regular oven but when put on convection it burns the food closest to the fan before the rest is cooked. The company sent a technician to check the stove. He checked the temperature of the oven and said it was running too hot. He changed that setting and the first time I tried to bake it took forever. I reset the oven back to where it had been. The tech made no attempt to check the top burners as he said they couldnt all be bad. I hate this stove I had my former stove for thirty years and never had problems with it.

We bought an oven built in from IKEA - Whirlpool. It didnt work from the beginning. We called for a technician, who comes in the next day, took the defective part and ordered a new one. Took two weeks to arrive. Now I just found out that I will have to wait another week for somebody to come and install the replaced part. I am very disappointed with their way to serve me as a client. I explained to them that itd be nice if the technician it will come at the first hour in the morning ex. 9 am so I can go back to work after that. Which is not possible. The tech is more important than you as a customer. The technician will give you a 2 hours windows to arrive and after that who knows how long it will take the repair. So far I have this build-in-oven in the kitchen just for design, is not useful I doubt that it will be working soon. The lady who called me from Whirlpool Canada was giving me theyre the option in the manner or take or leave it.To be honest, I regret buying this oven, so far I havent used. Wasted my time trying to get them to be more efficient, but got the message from them that I dont matter. Never been treated so wrong by somebody who is working in customer service. The first call it was coming from a company which is located in Maple Ridge, BC phone number 604-466-5597 and when I insisted on having the repair being done asap they hung up on me. I asked for supervisor or a manager, and they told me they are not allowed to give any of those on the phone... Buying this oven was a mistake, trying to deal with them another mistake. I dont recommend to anybody this oven or dealing with Whirlpool Canada.

My Whirlpool oven (Model WFG505M0BS0) stopped working - the bottom oven part (the top burners were OK), the display on top functioned normally, but no fire came on. I called Whirlpool, and then I accessed Whirlpool online and scheduled service with their official service representative - Flamingo Appliance Service ** for September 9, 2020. When the repairman arrived on 09-09-2020, he opened up the stove and checked it, and he told me that a computer part needs to be replaced, as well as the igniter, and the cost would be between $400.00 and $600.00 (I dont remember the exact amount), I told SEVERAL times, maybe its just the igniter (for which the cost would less than $100.00 AND already included in the $134.95), but he insisted that the computer needed to be replaced, I did not like the way he explained it to me, it did not make sense.After that I was planning to buy a new stove, as the repair was too high. But, I decided to try to change the igniter myself before getting rid of the stove (the igniter cost was $21.00). I just got the igniter recently, and installed it, with help from YouTube, and what do you? THE STOVE IS WORKING!!! This is fraud!!! FLAMINGO APPLIANCE SERVICE ARE THIEVES, AND BY ASSOCIATION, WHIRLPOOL, WHOM THEY REPRESENT ARE THIEVES ALSO. I shall publicize to the best of my abilities: NOT TO BUY WHIRLPOOL PRODUCTS!!! This was not a mistake!!! This is the way they rip people off!! Either by paying exorbitant amounts for unnecessary repairs, or by buying new appliances when the old ones are still good. Dont buy Whirlpool!!! Dont use Flamingo Appliance Service. Theyre both fraudsters.

Our Whirlpool is 8 years old and - knock on wood - it has been very dependable. It has enough settings to take care of the range of our dirty clothes. It is a front loader and I like that type - it gets the clothes clean in cold water.

I would like to know if anyone else is having trouble with the broiler unit. The unit quit working. Thankfully I had purchased the extended warranty. The guy came out, cleaned the orifice and called it good. The next day I went to use it, and guess what, it did not work!! So we thought maybe we needed to leave the oven door cracked open a bit... Well, guess what... It melted two of my knobs!! We called, got another guy out here. He checked everything. Even pulled the stove out to check out connections. Then he informs us that you can set the broiler to whatever temp you want. Thats new. So again, we try the broiler.... Guess what... It got to the temp and clicked off. Now I ask, how does one broil a steak if it does that? I did call Whirlpool directly and got nothing. Our model is WFG361LVQ2. So please, if anyone out there knows that this is how it is supposed to be... please let me know.

Bought this because it was a Whirlpool product and liked how it was supposed to work at the store, HhGregg in Downingtown. Anyway one week in we started having problems, clothes not being washed well, and constant problems of dripping wet clothes, like they were never spun at all. Would have to readjust all the clothes, respin, most times we have to that that every time we wash clothes and have to respin more than once and even then, clothes have too much water left in them, so it takes forever to get our clothes dry. We have a service contract with Sears, we have repairmen out a few times. Get told, dont wash towels in it, only do very small loads, supposed to be a large capacity washer, nothing wrong with it. Now its worse than ever, terrible product. I want a different washer, its rusting at the lid, its only at the most 2 yrs old, it was expensive and am very, very frustrated!!! I want what I paid For!!! Whirlpool, shame on you for putting out such crap.On to my next problem with a Whirlpool range, again bought it because it was a Whirlpool. We had our Kitchen remodeled and the range I had was white. We needed a stainless steel range, Bought the Gold series AquaLift convection oven. This is the most horrible piece of crap. The convection oven does not cook as a convection should, food takes forever to cook on convection, reg feature works faster and hotter than the convection. In my old range I used the convection feature always unless I was baking a cake. Then used the AquaLift feature to clean my oven, it was not dirty , but I like a sparkling oven, so followed the directions, set it to clean. It looked the same after it supposedly cleaned the oven. Nothing was cleaned, tried it again, it was a little more dirty, something had spilled. I wiped out the oven, used the AquaLift self cleaning feature again, same results, old oven, self clean, the oven after a cleaning cycle, only ash was left, wipe it out, it was spotless. So I called for repair, the repair guy was here about 5-6 different times, tried this and that, replaced a heating element in the oven, turned the temperature up in the oven, so now when I bake, I have to figure out what temp I need to put it on. Tried that, even admitted that the AquaLift feature was a bust. I contacted Whirlpool, I want it replaced with a different model. This range is about I and a half years old, want to replace it but again was very expensive. Its a terrible product, it cant be a coincidence, that both newer appliances made by Whirlpool are terrible!!!! Combined they cost me almost 3000.00 dollars. I feel that I have been ripped off definitely did not get the great products that I thought I was buying. No response from Whirlpool, no satisfaction. I want them both replaced or my money back, take them out of here, they are useless!!!!! I will NEVER buy another Whirlpool product again, and have told everyone I know about the terrible quality of these products.

The electric Whirlpool double oven range seemed like a good choice for a single person. I bought it in 2016 around the same time I had some personal setbacks. After finding my emotional equilibrium I decided to return to my much loved baking. While I have no other complaints on this range the ovens are a problem for baking. The digital oven temperature readout doesnt reflect temperature fluctuations in the ovens. Once you enter your desired baking temp the readout never changes even after you open and close the oven door say to take out cookies. Given some of my poor results I suspect even when Im not opening and closing the oven door the temperature is not maintained. I was going to get an oven thermometer but the user manual says it wont reflect an accurate temperature due to way the elements cycle to provide a consistent temperature. Ha! If you want to bake this is not the range for you. My inconsistent results and too often wasted ingredients frustrate me no end.

Whirlpool’s WFG505M0BS is a reliable gas range. It doesn’t have a lot of bells and whistles (no self-cleaning mode or convection oven), but it’s also not priced as such. If you’re looking for an appliance that’s sleek, smartly designed, and quick to heat up, it won’t disappoint.

As described in many similar instances found on numerous complaint boards (including this one), Whirlpool has defective over the range microwave convection ovens (model # GMH6185XVS) with faulty magnatrons. I have had the exact same experience with a new product failing at 16 months (the first time) and within 6 months failing again. Whirlpool is not concerned about their consumers, only their money. They are more than happy to sell an extended warranty, but are not willing to work with customers that have lemon products.I tried working with Whirlpool customer support with little assistance other than to offer to sell me a $250 extended warranty. I additionally filed a complaint with the Better Business Bureau concerning Whirlpool to include over 10 pages in documentation with numerous people reporting this same complaint. Whirlpool is still not willing to acknowledge they have faulty or defective components in their product and so generously offered to pay for the replacement component (only - not the service to repair it).I spent $600 on this unit new, $163 to repair it the first time (at 16 months old) and no doubt it will cost me an additional $163 to repair it again (not even 6 months after the first repair). I am not willing to continue to throw good money after bad on a defective unit. For the cost of the repairs and their extended warranty, it is cheaper to buy a new unit from a different manufacturer.It is clear from this site (in addition to numerous others) that Whirlpool has a definite quality problem - both in products and service!

Purchased WP fridge, stove, and dishwasher at the same time. All were the gold series. At 20 months, freezer stopped cooling. WP would not cover the repair. Refrigerator has been noisy from day one. This company does not care about their customers.

Yesterday morning I was in my bedroom when I heard a bang... I went in to the kitchen and looked around and couldnt see anything. Then I saw my cat sitting on the floor and looking up at the microwave... It was then I noticed that the glass on the front was all crazed and making a tinkling sound. Several pieces had fallen on the stove top underneath. I had to call the repair man who said he had never heard of this before. He had to remove the door. I could not use my stove with the danger of glass falling in to food. He had to order a new door and I had to spend $65 then. When he puts the door in, it will be another $200 or more.

In November 2012 we purchased a Whirlpool Gold Series refrigerator, model WRF990SLAM from Lowes. This model has the ice maker in the door. We also purchased an extended warranty. In July of 2013, we contacted Lowes service because the refrigerator had ice inside it, top left, where the ice maker equipment is located. Also, under the ice bin, there was a solid block of ice. Water was dripping onto our food inside the refrigerator. August 6, a 3rd party repair company came and replaced parts. One week later, the same issue was happening. We called for service again. It took until 9/9 for them to come out again, and replace the same parts. Approximately 2 weeks later, SAME problem. This time, I called Whirlpool directly. I was told that they (Whirlpool) are aware of the problem with this model, and they should have new parts in by the end of the month that will fix that problem. They even have a special team for this! I asked for their direct number (866-461-2287). On 10/7 I phoned again asking for a status update. I was told that they were just waiting for approval to call consumers to set appointments, and I should hear from them by the end of the week. I also informed them that I was no longer able to use the ice maker or water dispenser because it was now leaking substantially into the refrigerator. They made a note of it. As of today, 10/13, I have not had a call back. This refrigerator cost us nearly 2500.00 and has a known defect! Tomorrow, Monday 10/14, I will begin to demand a new refrigerator (different model!) via Lowes AND Whirlpool. Too bad Whirlpool. Were now going to buy a new gas range...and I can guarantee you it will NOT be a Whirlpool!

I used my self cleaning oven feature and the fuse blew, leaving my oven with no electric current. I had to replace the fuse at a cost of almost $300 two months after the one year warranty of the oven expired. The technician suggested I no longer use the self cleaning feature since it will continue to melt the fuse wire. The oven becomes too hot, so I have an oven that I paid for with a feature I cannot use. I would not recommend this product.

I bought a Whirlpool range. After 15 months, I hadnt even paid it off yet the oven stopped working properly and then again after two years. These ranges are junk. Dont buy Whirlpool! They dont stand by the product either.

Aqualift is a Joke. We recently remodeled our kitchen and purchased a new Whirlpool range model #WFE710HOAE. It came with a feature called Aqualift Technology to clean the oven. The button you push to start it says Aqualift Self-Cleaning. I followed the simple directions and when it was finished I was surprised to find that nothing was clean. I tried it again with the same results. I had to then clean some of it with the enclosed scrubbing pad. You cannot use any cleaners except one that they also send a small sample of. In short, it was like the old days cleaning my mothers oven with a scrub pad and a lot of elbow grease. I spent 30 minutes getting it somewhat clean. I am so disappointed and mad that Whirlpool can just blatantly mislead consumers this way. No one wants to buy an expensive product such as this and have to clean it by hand. You get as good a result if you do not even use Aqualift. My last range lasted 20 years and all you had to do was take a wet cloth and wipe out the residue. Whirlpool is at best incompetent and at worse criminal and purposely misleading with this and other similar models and should recall or be forced to recall and replace these with a working technology. I am surprised that the Federal Government has not stepped in. I would be very supportive and would participate in a class action lawsuit on this matter. As I stated in the beginning, this product is a joke.

We purchased our oven new in a package deal with the rest of our kitchen appliances four years ago. The bottom heating element in the oven has already stopped working. Every oven I have seen in my life has lasted a minimum of 15 years, and most 20. All I can say is DO NOT BUY WHIRLPOOL APPLIANCES! In the past 4 years, weve had the repair technician work on the Whirlpool refrigerator (once), dishwasher (3 times), and microwave (3 times). Now, the stove isnt working correctly, making this a total of 8 home visits by the Whirlpool repairman. Whirlpool is manufacturing trash for the landfill now, not quality lasting appliances.