I bought a Cabrio washer in 2009. I started receiving the infamous F51 code. When I called Whirlpool, they refused to even acknowledge that there is a problem with this washer. When I brought up the pages and pages of complaints about it, they acted like they did not exist. I hope this review will deter people from purchasing one of these faulty products!

The wife and I are retired and when it came time to purchase a new washer, we thought we would spend the money and buy top of the line so it would possibly outlast us. So we went to Lowes and spent $1000.00 plus on a Cabrio. Within the first year, the control board went bad, replaced under warranty, now no matter how little or much of a load the wife puts in this piece of crap, it goes off balance!!!Of course as previously stated, customer service doesnt give a crap because we also saw no need for an extended warranty having made such a large investment in a washing machine that we thought was built with a high standard of quality, SHAME ON US, SHAME ON YOU, WHIRLPOOL!!! You have lost a customer who has been buying your products for a long time but will never buy another and will be warning everyone we can to do the same.

Bought this Whirlpool washer (WTW5000DW0) to save energy and water consumption. It has been awful from day 1. Clothes come out with detergent (white marks) all over them. Clothes aren’t spun out enough to dry them. It takes FOREVER for a load to finish, I can’t imagine that this is saving me anything on electric. Waste of money. Do not buy this!

Bought set 12/5/14 at Lowes Tucson. First load came out with shirts looking like theyd been scrubbed with sandpaper. Called Whirlpool & was advised to use higher water level for loads. Then noticed small hole in my favorite shirt. Oh well. Next I found an area in my king sized bottom sheet with several holes and torn fibers. Thought maybe it might be from my toenails, except it wasnt where my feet would be. Finally a pair of capris (just worn twice) found with same type of holes and torn fibers. Dryer also inefficient. Balls up clothes - outside dry; inside wet. Re-run one or two inside wet pieces and they dont dry at all! What kind of technology is this?

On October 21st 2011, Michael sent their technician, Steve, to my residence to check my washing machine. I was in the house the whole duration of his visit. After testing he concluded that the control board of my machine is faulty. Although he brought with him his own control board but he never showed me my machine working when he installed his control board, even though I was in the house at the time. With my lack of knowledge at the time, I missed requesting that he show me the machine working with his control board. But he should have involved me in the diagnosis since I was just home and should have been his initiative. Anyway, Steve then said that the total cost of the control board plus service is $194.03 on top of the diagnosis fee of $81.19. I was taken aback with the cost since working used washing machine on Craigslist just cost $150. So I said I can only pay him for his diagnosis of $81.19 by personal check. He issued me an invoice with account number **. I also thought that I also could get a cheaper control board online which I did. Also, I know I have the right not to purchase control board from them as long as the diagnosis was accurate since I paid for it. So I ordered a control board from ApplianceZone.com and also chatted with a technician named Kelly. Based on the symptoms I related to her, Kelly confidently said that the issue is not with the control board but the Control panel is the one that is faulty. Kellys diagnosis was different from Steves but since Steve has personally checked my machine, I decided to purchase a control board. When the board arrived on Octpber 25th, I immediately installed it as its easy to install since I followed simple instructions how to install it myself. But when I installed the new control board it manifested the same issue as the original part.. So I called Steve over the phone and he said the new control board.I purchased also faulty and that I have to replace it which I did. Then the second new control board arrived on November 8th and when I installed it, exactly same issue again manifested. That was then I suspected probably Steve misdiagnosed my Washing Machine. So I tried calling Depew the same day but wasnt able to reach Steve. Instead another guy named Kenneth answered the phone. He said that Steve has the right diagnosis but I insisted that I recalled Steve never showed me the washing machine working with his control board installed so Im doubting he got the correct diagnosis. Since it wasnt helping me at all, I decided to visit personally their store on November 8,th 2011 at 5933 Burnet Rd Austin TX, to request an audience with their manager. Then I met the manager named Michael ** who I believe is also the owner of the company. After introducing myself and explained the issue and told him that I wasnt satisfied with the service rendered by Steve because with two new control boards why is my machine still not working so I believe Steve got an incorrect diagnosis. I was a dissatisfied customer and I was hoping they would find a way to help me since I already paid them $81.19 but to my surprise, this Michael ** was so rude, his response was We have done our job, you are on your own now. We dont need your business. Good Bye I said Is this how you treat your customers? he answered me This is how I treat you.. I felt discriminated and insulted by his unprofessionalism. I couldnt imagine an owner of a business treating a customer like that. Before I left, I told him that I will report him to Whirlpool since they referred Depew to me and I would also report to the Texas Attorney General. He just said Go ahead and do what you want to do. We have nothing to do with you; I couldnt believe we have a business owner like this here in Austin TX. I really appreciate you helping me with this issue with Depew Appliance especially with this issue with their manager Michael Depew. I also demand refund of $81.19 for the diagnosis as they dont deserve to be paid and also they should pay me the cost of the control board $85.13. Lastly, I like to request that whatever license this company is holding must be reviewed as his dealing with me as customer is nothing short of discriminatory.

We purchased a Whirlpool Cabrio washing machine on 3-18-16. In February of 2017 the washer died. I was bleaching my whites at the time so most of the clothes, whites fell apart because they sat in bleach and water for 2 days. I had to figure out how to get them out without getting bleach and water all over my clothes. I called whirlpool and they got someone to come fix it. The tech came and said we needed a new control panel. We waited 3 weeks for the panel. He came on 3-24-17. He put the part in. Took less than 10 min and said, All set. I went downstairs and put a few things in. I was a bit leery and the machine started. I went back upstairs and I hear beeping. I go back down and the machine is flashing again. I called the repair people they said, Unplug it for 10 min. It may reset itself. If it doesnt, call back. It didnt. I called back and wanted me to wait till the following week. I told her I had clothes in there.Someone came the next morning and said it needed a harness and they would order it. Well its the 28th and I havent heard anything. I have called whirlpool several times with no satisfaction. We had the machine less than a year and its been dead for 2 months. I am disabled. I have multiple sclerosis so every day is a new issue. I hate to put that in here but I want you to know what Im dealing with along with a dead washer. Any help you can offer would be appreciated.

I bought this top loading, low water machine 1.5 years ago, $500.00, did not buy extended warranty, expect major appliance to last at least 5 years. Motherboard is out, will not spin, will cost at least 200 to $300 to get it fixed! Selling on Craigslist for 50. So sad. Will never buy whirlpool again, waste of hard earned money!

My washing machine would not spin dry. I had a new pressure switch replaced to a tune of $180.00 which was only 26 months old. I have always bought Whirlpool but this will be my last whirlpool appliance.

We bought this washer brand new and as soon as it was outside the one year warranty the bearing went out. They had to order a whole new drum kit. A MONTH later I had a running washing machine again. The day after it was fixed it started leaking underneath the machine. Serviceman came and looked at it and said No must be the hoses (my responsibility to fix). Nope kept leaking and two months later Im doing laundry and an entire load of water floods my laundry room. Drum broke again!! SIX WEEKS LATER I still am waiting for a new drum. I had to fight to get Whirlpool to fix it again and they wont even return my calls about why its taking so long! We are a family of 8, so doing laundry at a laundromat is outrageous! Dont ever buy Whirlpool washers!!!

Error f1e2 error. Washer less than 2 years old.

On 12/31/2009, I purchased a Whirlpool Cabrio, model# WTW6800WW1. I was excited as we have never spent that kind of money on a washer. We felt as though we had purchased a higher end washer and would have it for years to come. Wrong! About one year in to its use, I began to think it was getting louder during the spin cycles. I thought I was just being critical and it was just my sensitive ears. Now just past the two-year mark, I know it was not me. It’s the POS washer. It is so incredibly loud, not that you cannot be in the same room as it is during the washing time especially the spin cycle. In its defense, my clothes got cleaned.However, I know that the bearing is eventually going to give out and I will have a mandatory repair on my hands or have to pay someone to fix it. Either way, it’s a lot of time and a lot of money to fix a two-year old washer that should not need to be fixed. I attempted at getting Whirlpool to stand behind their product. No chance, no way. Good luck with that. Their washers last about 2-3 years. I will never purchase another Whirlpool product. This is a horrible product which is matched by their horrible customer service.

Our Whirlpool Cabrio Washer is barely over one year old, and its getting increasingly louder (I cant hear the TV in the other room). I researched this issue and found this is a common problem with the upper and lower bearings. Check it out on YouTube; its easy to find. Whirlpool should buy these back! Is anyone aware of a class action lawsuit against Whirlpool regarding these pieces of junk?

This washer is poorly designed. Less then one year old and always has problems. I dont feel it cleans the closes. Does not always spin them. The load and go is a joke - had a service call because it would lock up - was told load and go does not work and not to use it - the washer was only a few months old. Now it will not even turn on!!!! - All other appliances work in the outlet - it does not respond. I will not even wash by good clothes in it - I take them to my daughters Samsung. I am in my sixtys and this is the worse washer I have ever owned, DO NOT PURCHASE.

Whirlpool Cambridge Model #WTW7300DW0 - Someone needs to help us consumers with this wash machine purchase being refund our money back from Whirlpool. It literally eats my clothes. I have 23 shirts that have pin holes in them and 1 shirt with large holes in it. I also have a ruined comforter and blanket. The comforter has soap stains everywhere which dont come out so its not cleaning the clothes, the blanket (which Ive had for over 30 years) was frayed one side, seam torn off - the piece never came out of the wash machine. I have pictures attached of the damaged. Its suppose to be Water Efficient - thats a joke! I do 1 set of king sheets. It runs for an hour and 20 minutes and fills water to the rim of the washer and does this twice. Id like them to pay for my water bills! Oh they came to service it only to tell me I was putting the clothes in wrong. The service company said I had to put the clothes against the sides and leave the middle open. They told me there was nothing wrong but consumer error. Well I did clothes today and aligned them like the service company said - 4 more shirts were ruined. Called Whirlpool today. They said they were sending someone else out to fix the problem and said, Unfortunately, we dont pay for damaged goods. Well from all the reviews I read Whirlpool needs to suck it up and recall this piece of crap they call a wash machine. Did I mention its only 1 year old, yea this is horrible!

We purchased Whirlpool sports model on 2/1/2011. We faced a problem with the motor in a month’s time. The service man told that there are fluctuations in the power so it went wrong. They replaced it after 15-20 days’ time. We also complained that it’s making noise and then he told that we should keep it on the stand. We did so, even then, it’s still noisy. Now about 3 weeks back, suddenly it stopped working during the wash. I never overloaded the washing machine. We complained to the dealer. The mechanic came and told that we had to replace some parts and he will get in a couple of days, but he never turned up. When we contacted the dealer, he said that the parts were unavailable and he will send them in a couple of days. I am fed up of that answer. We could have purchased IFB instead of this.

I hate this washing machine (Whirlpool Cabriolet) with every ounce of my being. That may sound harsh when talking about a washing machine. But, I assure you it is warranted. I have owned many washers in my day. This machine came to me after a family member passed away. The machine was almost new and had not been used very much at all. I found out very quickly that in order to simply wash a load of laundry could take as much as four hours. Every time you go to do laundry you get continuous codes and alarms. So it is a series of trips up and down the stairs to reset the machine, try to equalize the balance, and in many cases I have to unplug the machine and reset it all together. I have researched it extensively. And I have followed the instructions in the manual and from online instructional videos trying to resolve the multiple issues. I cannot wait to get an average everyday washing machine that is not too smart for its own good. I hate, hate, hate this machine!!!

I bought this washing machine in May 5, 2012 and delivered in July from Paddys Market. We do not use the machine that much because me and my wife and two kids living in the house. Yesterday I put my clothes in the machine and left it to wash it. When I went to get my clothes, water was all over the place in the basement and the machine was beeping and reading code LF. I turn off the machine and turned on back. Water started to fill and then suddenly water started to coming from the bottom of the machine. I removed the bottom panel and I could see the water was coming very fast from the bottom of the basket (the drum shape). I called the private company to repair it and waiting to find out.

Cabrio (h2low system) top load washer ..USA 120 volt - A true piece of crap... Bought 2010... Even when it does work, 5% of any load will NOT spin out... The damn thing will refill its tub with rinse water to redistribute load so as to get a spin out. SOMETIME month ago, thing just dies... nothing. Technician comes out for two hours its the shift sensor. Replace for 200+ bucks... done. Works for three weeks, dies, tech is back. 4 hrs... its a bad processor board. Ordered 140$ rebuild, comes in mail few days later. Tech is back, replaces board. We have smoke!! Looks like a bad motor part. I could go on... but why. Never ever buy one of these sorry pieces of dreck. Absolutely the worst. Poor quality even when it works. Horrible wash quality. Never again Cabrio. Remember it.

I have owned the Whirlpool Cabrio for one year now. I cannot express enough what a complete waste of money this machine is. It literally does not wash clothes in even the most basic interpretation of washing. Clothes are almost in the same position as when they were put in the machine. Dont even bother with stain removal, it just rubs stains in and makes them worse. Seriously beware. Very expensive and not worth one dime. Im replacing with the Maytag. I should have stayed with in the first place. I will NEVER buy Whirlpool again. Must have skipped the entire product development on this one. I wouldnt even give it a one star review but the submission wouldnt process without it. WASTE OF $$ DO NOT BUY.

If you want clean clothes dont buy this machine(Cabrio Washer)! First of all I find that my clothes have dry spot on them when I pull them out of the machine. Whirlpools response is that the machine spins at such a high rate that the cloth will actually seem dry. Doesnt make sense to me that a shirt that has another garment on top of it gets dry in an unexposed area. I have also been told to always use the high water setting. This helps but the clothes still are not clean. Also my dark slacks come out with residue lines on them - Whirlpools solution; never wash anything in cold water. In addition the machine is very noisy. It sounds like the water pipes are being kicked out of the wall. And forget about washing a king size comforter as advertised, a twin comforter doesnt get clean or even thoroughly wet and residue lines are left behind. Hate this machine! So glad I didnt buy the extended warranty since my attempts to have them stand behind this product have failed. I feel the money would be better used towards a different brand.

WTW5640X The machine is tearing up clothes of many including mine. I gave them the benefit of the doubt and thought I had over-loaded the machine. Not so. There has been nothing run through the machine other than clothes and bedding. When I called for service 1 1/2 months after warranty is out of date I am told I can have a service call including parts and labor and another year warranty for almost $400. If it werent for the numerous reports online of the machine doing the same to others I might have gone for it. Shame on you Whirlpool. Are you the next GM?

Whirlpool Cabrio Washer model # WTW6800WW1. Bought it July 2009 and it broke Jan 2017... 7.5 years old. Cost to repair $715.00. The technician recommended that I just go ahead and buy a new one... not worth the while to fix. I paid $900 for this machine in 2009. This is an expensive machine, not a cheap ass one. Shame on Whirlpool for selling products that dont last and for making it unaffordable to fix.

I purchased this Cabrio washing machine in December of 2016. I have had a huge amount of trouble with the soap not washing out along with it tangling my clothes. This has to be the worst machine I have ever purchased.

The machine is two years old. It cost over $1,000 to buy. From the beginning, we have had mold issues with the machine. The entire house fills with the smell of rotten eggs every time we use it. The machine is used daily so it doesnt sit for long periods. Despite all the complaints online about their machines, Whirlpool refused to acknowledge that there is a design problem with the machine. They refused to make any repairs or buy the machine back and their only suggestion was to buy more chemicals from them to use to clean the machine. We have done this in the past to no avail. Oh, they did offer to send out a service company but on my dime. Whirlpool needs to be sued and I only wish that someone would start a class action suit against them. It really stinks when you try and do the right thing and buy American only to have the company not give a crap about their customers or the fact that their product is garbage. About 10 years ago, I had a Maytag front loader washing machine with the same problem. Maytag bought the machine back on a pro-rated basis, no problem, no question. Of course, Maytag is now owned by Whirlpool. Too bad they didnt adopt Maytags customer service policy. I cant wait for them to go out of business - something they deserve.

I purchased A Whirlpool washer model WTW4816FWD some six months ago and it is worse than my 13 y/o washer I got rid of. When wringing clothes it seems be out of balance as it bangs like crazy even when clothes are adjusted. I thought it was the feet but no dice and the auto sensing levels allows for the washer to fill completely with only three items in it? The noise it makes while washing can be heard throughout the whole house too. The cycle takes three times as long of any Ive ever used! I hate this thing.

I purchased Whirlpool Cabrio on 04/06/2017 at Best Buy in Lake Worth. The washer stopped working last month. I went to Best Buy to complain. I was told to contact Whirlpool which l did. Was on the phone for over 2 hours with representatives. Finally l was told a service person will come take a look and tell me whats wrong with it. The service person came after one week out. Told me he has to order parts and it will take a week for the parts to come in. That his company may send some else to come and fit the washer. Meanwhile l took off the day from work.Now today 08/08/2017 the service company that Whirlpool contract with sent another service person with the parts only for him not to be able to repair the washer. He has to order more parts and it will take another week or so. I was so upset called Whirlpool, spoke with two different representatives. All they could say is sorry for the inconvenience that l have to wait until the service person comes out again with the parts. And if he cant fit thats when they will be able tell me if it will be replace. Bottom line is that l will never ever buy Whirlpool products again.

I was a salesperson for GE for years and thought that they made the best washer for several reasons, but eventually had to purchase another washer which was a Whirlpool. Have been very pleased with my choice and would purchase a Whirlpool again. Washer is 14 years old.

I call in to Customer Service to get someone to fix my washing machine because it wasnt working and when I called, I forgot to have my washing machine serial number at hand. The person on the other side told me that she cant wait for me to get the serial number more than 2 minutes and I ask myself, if they cant wait for me more than 2 minutes to get my serial number, then why should I wait a week to have someone fix my washing machine?

Whirlpool Cabrio WTW8500DC0 - 2 months out of warranty, 14 months old. Motherboard fried. $300 if I do it myself. $550 to have it done. The unit was $780 on sale. Brand new piece of junk. Zero stars but thats not an option. Quite honestly, it doesnt clean very well and it doesnt rinse very well so we have to rinse twice to get the smell out if we use bleach. So whats the sense in buying a high efficiency washer? I work outdoors and weve had cheap washers in the past that clean much better and lasted many years.

I have no problem with Conns. My complaint is with Whirlpool for making such a terrible machine with the Cabrio Washer. Its a piece of junk.Fortunately, I bought the extended warranty – which was used many times to replace computer modules and pumps. Now that the warranty is out, once again the machine is doing the same thing. Bad codes, not filling, etc... Some cycles you cant use it at all. The cleaning cycle is never ended (literally). I am debating on having it fixed or just getting another machine.

I feel the Whirlpool washer we have Works amazing. Its an older model and Im still happy with it. It does big loads without having to do it over again or on balancing itself. I have actually had a Samsung washer and we constantly had issues with it - sensor problems and was not very user-friendly at times. I also feel that a lot of the newer washers out there are cheaply made plastic parts and can break easily. Too many companies cutting Corners these days.

I dont know who is the bigger idiot. The designer of this washer or me for not reading the countless bad reviews. I bought a Whirlpool 4.3 CU FT TL WTW5000DW machine on 7/19/2015. It does not come close to cleaning clothes. It now takes me three times longer to do laundry because I have to check every piece of clothing for any stains. These are minor stains mind you but, they will not come out unless I use something like Spray and Wash. My time is valuable, maybe I should drag my clothes to the river and beat them on a rock. Very disappointed.

On April 10, I bought a Whirlpool washing machine with a sensor. My clothes do not come clean. The dirty spots are still visible. I had three technicians come to check it out and after they just made the machine start, make the water run, and make the water empty, they confirmed that it was working normally. I have insisted on having someone come and just do a small wash and they did not agree because they are not there to wash clothes. I went back to Leon’s where I bought it and the saleslady told me that she could not do anything about it. I have been dealing with the customer service and the person has tried three times to get someone to come and check the washer properly and was insisting in front of me that I wasnt at all satisfied with the performance of the washer and still confirmed that the washer was working fine. They keep saying that there are no parts that need to be fixed or exchanged, so that means there is nothing wrong with the washer. I have tried all different kind of soaps. They were suggesting that I use Tide, which was the best performing soap. I used Tide or Purex - I even tried half a bottle of bleach - and it would not clean my clothes. The problem is the clothes are not turning, they just hardly moved with water that just keeps the clothes humid. I tried putting in more water with a bucket and when I push the start button, it would drain out all the water that it did not put itself. Ive called the consumer protection and they have advised me to take legal actions against the company and the store that sold it to me. They confirmed that whatever we buy, the article has to do the work it was made for; so the performance of a washing machine is to wash clothes. I even took a three-year prolonged warranty and the store told me that once the one-year warranty with the company has expired, then they could help me with sending their technicians and see what the problem was and they would take it from there. I have an account with the store and I have eighteen months to pay it off. So I was wondering if the saleslady did sell me an appliance saying that it was very good and that I should not have any problems with it. Can I take steps going against her for false advertisement? It’s a month now that my clothes are not washed properly and I need to rewash them by hand before putting them out to dry. The consumer protection office has been telling me that the store should be the one to finalize the problem with the company, but it seems that not even they can come to an agreement. Whatever steps I will take against the company and the store, what are my chances of getting my washer replaced? Whirlpool has been advised about me taking them to court and I got permission to do so. Actually, they invited me to go ahead and do what I thought was right. I do not have the money or time to waste on something that maybe I will have no chance to get anywhere. All I want is to have it replaced with another washer that would be more performing. If anyone has had the same problem and had their case solved, maybe it will give me hope to go on. Please, what is the best and fastest way for me to get this problem resolved? I do need a washing machine. I do need to wear clean clothes. Thank you for your patience and understanding.

Terrible wash machine. Some clothes come out having never even gotten wet. The spin cycle ties your clothes in knots so bad you have to machine dry them because the wrinkles are ridiculous. I’m all for saving water but if your clothes don’t get wet, how are they going to get clean? Also can’t do just a rinse and spin cycle. I would rate zero stars if I could. Don’t waste your money on this junk! Wish I could buy an old fashioned Maytag. Those washers were the best!

Whirlpool Platinum Cabrio Washer wtw8240 - Ive owned this washer for two years. Worst two years of my life. Its leaked since day one. They have attempted to repair the leaking on 5 different repair visits (told me the nozzle that puts the water in the tub doesnt stop in time and it overflows on my floor). Finally it seemed to be somewhat fixed and then it started to sound like a freight train coming through my house. They determined the bearings were worn on my tub and had to replace the whole tub unit. Seven visits. I got one month out of it and it’s leaking again. I am now out of the extended warranty I purchased. This is ridiculous. Isnt there a lemon law on appliances? I know if a dealer attempts 4 or more repairs on your car for the same problem unsuccessfully, it qualifies for the lemon law. $800 for a washing machine that dumps water all over my floor and no one can seem to fix it. Well Im done, Whirlpool. Next time I will purchase a plain washer with no bells or whistles and it wont be made by Whirlpool!

My Whirlpool Duet washer was purchased on August 2006. The first one had to be replaced as it flooded my laundry room on the first floor and the basement – not once but twice. When I was told that they would send yet another service person out to try and fix it, I told them it would be at the curb and that I was looking forward to filing a lawsuit. Then after being on hold for forever and getting the company that sold me the unit involved, they replaced the washer at no charge.From day one I hated this washer machine. If you failed to take the clothes out immediately after washing, they would get a musty type odor and I never felt the clothes got cleaned enough. Yesterday, I went to empty a load of laundry and it was soaking wet with water pooling in the bottom of the barrel. Today, I had a certified Whirlpool tech come and look at the washer and he told me to put it at the curb as the rear bearing is shot and needed to be replaced. He also told me not to buy another front loader and the cost of the repair would be approximately $800.Thank you to Whirlpool for manufacturing a true hunk of crap that, may I say, cost me $1300. I will make sure I tell everyone I know that your products are crap and I would rather wash my clothes by hand. I did call the WP customer service number and was told that this is unheard of and that these machines rarely have any problems. After just reading multiple complaints of the exact same problem, I now know that this product is inferior and the design of the bearing assembly is seriously flawed. A major recall is probably in the near future and Whirlpool is hoping that most people will just dump them before the recall is made public.

Whirlpool Washer W10740628A - So disappointed! I have made adjustments for a year trying to get clean clothes from this machine. Compared to my previous machine which wore out, I now use more water because only deep water wash provides enough water; I always choose double rinse because if the machine does not clean, I do not trust it to rinse effectively either. I use more Tide than previously per wash; I use more Clorox than previously per wash. Everything from tea towels to heavily soiled jeans show stains and soils after washing. Instructions say not to spread the item in the washer but allow it to stack on itself, so twisted and tangled wet clothes are the result. I try to soak and scrub all visible dirt before I start the machine now; additionally, I use a mop or plunger or my hands to thoroughly immerse the clothes in the washer, somewhat like my mother did in 1950s. What on earth is this about and what is the buyer supposed to do???

My 5-year-old Cabrio started coming up with error codes, and not draining and spinning the clothes. I called a week ago, they offered me 2 options, one being put $339 on a credit card and that would cover all parts, labor, and a 1 year extended warranty. They charged the credit card immediately for the biggest piece of crap washing machine. Someone came out 2 days later and told me he has worked on a lot of Cabrios but never one in quite that condition. I was led to believe that after charging the credit card, boxes would be arriving with parts to fix it. I called 2 days later to find out the status of when it would be repaired and they told me they already put a credit thru on the credit card because to fix it would be equal to the price of 2 brand new washing machines, and they will do nothing to honor that agreement. So I now have a piece of ** in my laundry room and takes me two days to do a load of laundry. DO NOT BUY THE CABRIO! In fact Im not going with a Whirlpool ever again!

I have had the machine pair (Whirlpool Cabrio Platinum) for almost 4 years and up until a few months ago I LOVED the washer. I was advised when I bought the machine to make sure to read the manual, which was very helpful in learning to use it properly. I have never had residue on my dark clothing or ever had the clothes come out partially dry. I use liquid HE detergent nothing powder goes in the machine. I also read many reviews before buying it and a got some advice from them. I have washed king size comforters with no problems. Everything has always cleaned very well. The only issues I have are that when bleach was used in a previous cycle. Ive had a problem with the bleach not being fully dispensed and ending up in the next load. Fortunately it was just towels and not darks!!! Although, I had just bought the towels and now they look tie died which was very upsetting to me. I learned to add water to the bleach dispenser to dilute it and that issue seemed to dissipate. BUT NOW... I COULD THROW A TANTRUM. I PAID 1800+ FOR THE PAIR AND THE WASHER IS SHOT!!! A pretty common problem with the Cabrio from what Ive read. It started by making a very loud noise when spinning, like a helicopter was landing in my laundry room! I continued using it, I even thought the sound was getting better after I did the clean cycle. The last load I did would not complete the cycle because it kept reading that it was unbalanced and unfortunately it was a load of heavy wet towels. I was far from happy when I had to remove them and go to a Laundromat. Needless to say its the bearings and to fix its very costly. I cant even fathom that a less than 4 year old machine needs to be repaired and the cost is roughly half of what I paid for it!!! I do know I will NEVER buy another Whirlpool. What happened to making things to last??? Next machine I will definitely get extended warranty. I can honestly agree with all the other reviews... THIS MACHINE IS HORRIBLE!!!

Cabrio he washer wtw6400sw2 - I bought this washer about 6 years ago at the time we paid around $900. Now my bearings went bad and the repair person told me it would cost around $300 to $400 to replace the bearings and seal and shaft but that I should call Whirlpool and see if they could replace the part or give me some discount cause it is becoming an issue with all the Cabrio washers. So I called and spoke with a so called manager - as far as I know it could of been a cleaning person there. She told me that she could not do nothing about the issue. So if a lawyer would be nice to help me and the rest of the world that are having all these issues to file a suit against Whirlpool Corp.

My Whirlpool washer would start up but would not add any water. It sat there doing absolutely nothing. Then it showed a code on the screen. It said to disconnect the power for 1 minute and plug it back in, which I did. I repeated that process several times. Still nothing. It also said to call Whirlpool, which I did. They wanted the Model # WFW97HEXLO and Serial #, I gave it to the gal on the phone at Whirlpool. I was told it would be a week before they could get someone out there to take a look at it. Really!! I work 80 hours a week and live in the country. I dont have a week. When I asked where the service man was coming from, he was coming from another town. I asked if there was someone closer. She gave me another appliance stores phone number. They showed up 2 business days later, looked at my washer, verified the code along with the Model and Serial #s, telling me it was the control panel. I gave that information to them on a Friday, they showed up on a Tuesday. They knew what that code was and what it meant for that make and model washer, but there just had to be a service call in there. The part was ordered on that Tuesday... here it is the following Saturday and the part still isnt here. I do not understand what takes Whirlpool so long to ship the part. Do they not care that in this hustle bustle life we live in, we dont have time to wait for a part that may or may not show up. Ship it overnight. That is an option. Making the parts accessible to the service people in a timely manner would make great customer-service. Better yet, how about going back to the old-style washers. This high-efficiency non-sense is highly expensive.

16 months after purchase, the machine starts displaying F71 codes, 6 weeks later F70. After calling Whirlpool customer service number on the User Manual, we were told that the washer was out of warranty and there was nothing that Whirlpool was going to do for us. I have a reasonable expectation that a brand new $800 washing machine will operate for many, many, trouble free years, but finding an electronic failure that has been estimated at $400 to repair, 16 months after purchase, is simply and obviously unacceptable. This is clearly a defect in design and/or manufacturing.

Cabrio washer bought 5 or 6 years ago. Started a whining noise when spinning, so loud we close the washroom door to hear the TV. Called service, they immediately knew that the main bearing was going out & quoted the two parts needed to fix THAT COSTS MORE THAN THE MACHINE DID NEW! Labor was not included. Was also told that it will eventually start leaking. Piece of junk. What happened to simple washers that did a good job washing in half the time that lasted 15 to 20 years???

I purchase a new Whirlpool Calypso with Catalyst Washing Machine in 2006 after a house fire. Thinking that I was buying a great machine. I was so upset with my house burning that I never thought about the washing destroying my towels, rugs and sweaters until it was too late on the guarantee. I called the company and ask if there were any more complaints about this machine, and of course they said no. I ask if there was a recall and they said no. I told them that there needed to be a recall of this machine. I so want them to see the towels that I have to use. I am so embarrassed of my towels that I have to buy new when company comes. I made no difference on the price that I paid for the towels. They all were destroyed by this Whirlpool Washer. I have had enough, I am buying a new Washer and it will not be a Whirlpool. I believe that the right thing to do is for the Whirlpool company to put a recall on this machine and give our money back. I had a friend that is in charge of another washer company and had him to look at it. He said that if that was his customer complaining about his washer that they would automatically bring the customer another new machine. I wish I had went with his company. Shame on Whirlpool for treating their customers like they have.

This was a substitute for model I actually wanted, I was told the one I would receive was the newest model version of the model I wanted. What that meant was it was the stripped down version. It does not get clothes clean nor does it spin/balance the load which causes it to walk around the room. It is only 9 months old and I need a repairman.

I purchased a Top load Whirlpool washing machine, replacing my old Whirlpool. I am so unhappy with this new one. I noticed that the water level are low...I had the tech here twice and they said that if here isnt any lights on the dash that the machine is working. I called the head tech, same answer. When I put the clothes in the washer I make sure that the clothes are evenly placed in the tub. The clothes comes out tangled and some not clean. Tonight I noticed that a pair of pant at the bottom of the load had white smudges/ I am so unhappy with this piece of junk/ I cant afford to buy another washer, so I am stuck with this.. I have tried all the different controls, still bad. I know the new machine are different than the old ones. I still believe that the water levels controls are not working. I have used my sister new washers and the clothes are not tangled and they are all clean.

I purchased the Whirlpool Cabrio, Model no. WTW5640XW2, on March 3, 2012. I have tried every setting and water temperature and am totally dissatisfied with the washer. It does not clean clothes, tangles them into a twisted mess which requires that they be vigorously shaken out, destroys anything with a draw string. I had an online chat with a representative and was told she was sorry. I posted to Facebook and did receive a call from a repairman, which I will return; however, I do not anticipate receiving any satisfaction. The machine is worthless for washing clothes. I was better off with my 12-year old agitator Whirlpool washer. I do not understand how this machine can be allowed to stay on the market. Id be better off at the river beating my clothes against rocks. I hope someone will get on Whirlpool to give consumer refunds. I have been brought to tears by this machine and I am one tough cookie. Please help!

I purchase almost four thousand dollars on WHIRLPOOL appliances this month. From: HOME DEPOT 114 FEDERAL RD DANBURY CT. Received the items a week and a half ago 9/15/18. I was told to exam item no scratches, dents etc. I did that and had them put in place. I didnt get a chance to use washer until the fourth day. At which time realized it didnt work. Went over to store and they gave me Whirlpool repair phone number. Called and was told they only repair Mon - Fri 8am-4pm. I work every day until 5pm and off weekends. Told Whirlpool repair just that. THEN I TOLD by girl I was speaking to (Whirlpool repair) I COULD JUST RETURN THE WASHER TO THE STORE (Home Depot) MYSELF. I WAS FIT TO BE TIED. I told her, What should I do? Carry it on my back? I have never been treated so poorly. I just moved here from Florida, started a new job. I cant take a day off to have the washer that should have worked fixed. I will never purchase anything else from Home Depot if this is how Im treated, and Whirlpool their customer service stinks!!! So now Im stuck with a washer that doesnt work and a company (Whirlpool) wont accommodate their customer. (Whats wrong with this picture???)

Whirlpool cabrio top load washing machine sounded like a jet engine taking off on spin cycle then started spewing grease on the floor. Called hotline with make mod ser #. Repairman came out 5 days later. OOPS! Whirlpool made a mistake, repairs not covered. Please pay repairman $450. Should have had him make the repairs then threw him out of my house.

I purchased a washer 6 months ago and it was starting by itself so I called to get a technician out and it took them 3 days to tell me that they did not service in our area. Long story short I was out of a washer for 2 weeks talking back & forth with Whirlpool which was absolutely a nightmare. Kept me on hold forever and hung up on me several times so they didnt have to deal with the situation. Absolutely no customer service at all. When it came down to it they were going to issue me a new washing machine and I had to go to the store to get it and when I got to the store they told me I had a $415.00 credit to spend. Thats less than what I had paid for the washing machine and then I am having to spend an extra $200.00 out of pocket to get another washing machine.My warning to you is not to purchase any Whirlpool appliances unless you want to go thru pure hell. These people do not care about anyone after the product is sold. Their customer service sucks, their appliances suck and Whirlpool just sucks all the way around!! Worst experience I have ever had and I hope they never sell another appliance again!!

Cabrio washer Model # wtw5840bw - I purchased this washer one year ago. It has a defect that comes along with it. You think your clothes are getting clean. But in reality they are not. This washer does not fill enough water to wash a small load of clothes. It has ruined three large bags of my clothes. Stained they smell in general they are not clean. Worst washer I have ever bought. General public Please be aware of this issue if you are going to purchase this washer. It is a big expense to be put out to the curb.

Whirlpool Cabrio washing machine WTW8800YC0 - My washing machine that I purchased a little over 3 years ago apparently is a piece of junk. Ive noticed a smell in the past few months, even while using Affresh. Now, its making so much noise that we must close the laundry room door while the washer is on. I called customer service and they will sell me a new 1-year warranty for about $345.00. Customer service thinks it sounds like the motor or the gear box! After reading the reviews on this washer, its not worth it to repair. More trouble looms for us. Whirlpool doesnt stand behind the product and as many complaints as there are, the washer shouldnt even be sold anymore! Never buy Whirlpool!

We bought a Whirlpool model WFW5620HW front-load washer at Lowes. The unit shook so violently during part of the spin cycle that the Whirlpool-authorized service company technician said not to use it while parts were ordered. It seems the balance ring was not functioning. Parts ordered were shocks and tub assembly. The technician suggested trying to get a whole new unit, as the repair is so intensive he had only done one or two in his career.Whirlpool customer service said they would not replace the unit, and an escalated request had the same response. I think this is terrible customer service - when there is such intensive failure in the unit, they should provide a brand new machine. The work has not yet been done - we are without use of a washer for an unknown period of time, since the order of a tub assembly is so uncommon that they do not have a time estimate. Needless to say, we will never buy Whirlpool again, and suggest you do the same.

This Whirlpool Cabrio washing machine just does not do the job. It smells inside and does not get clothes clean, just normal everyday laundry. I usually have to put them through twice. It is supposed to be a water save, but I dont think it uses enough. I use minimal he detergent, yet you can see detergent residue on the clothes after they are washed, I think because there is not enough water running through to rinse clothes very well.

I purchased a Whirlpool 4.3-cu ft top load washer with a stain steel basket, in March 2020. Machine is able accommodate comforters, automatic water level adjust to loads. Washer has an extra rinse and spin feature. Low noise when operating. I would purchase washer again.

Something inside the machine broke causing it to tear up my clothes! I had it repaired once, now it is 4 months outside warranty and it is destroying my clothes again. Whirlpool will do nothing to help remedy my problem. They did offer to help repair it at a cost of $350. Not happy with my Whirlpool washer. Looking to replace my 16-month old washer.

Whirlpool Clothes Washer Model WTW4930XW1 - We have experienced tub overfilling on (2) separate occasions with this washer model in a period of time of less than (2) years. Through extended warranty service purchased, a technician came out the first time; declared nothing explainable to cause the malfunction, re-calibrated the control panel, and off he went. This second event occurred much the same as the first; happened to walk in to notice water on laundry room floor and witnessed overflow out the lid on top. We have carefully washed additional loads after this second event without a similar malfunction. From my online research, this sure sounds like a faulty pressure switch not sensing high water level in the tub. Any other thoughts?

Purchased a Whirlpool Cabrio washer with the glass lid. This is not a good washer to buy! The clothes do not get clean. Have to set it to bulk to get enough water to even cover clothes. Biggest issue is the lid. I have had to order a new one as it cracked on both sides back by control panel. I took the old lid off and discovered why the lid cracked. I have read many complaints about this same issue and everyone said Whirlpool would do nothing about it or even acknowledge there was a problem.Here is the problem. On each side there is a spring to hold the lid up while in the open position. The lid is plastic. When I tried to push those lid pins down with the lid off they would not go down. The springs are too strong for the plastic. When the lid is down the springs are trying to hold the lid up, so they are pushing against the plastic. Given time the springs win out against the plastic and the lid cracks and breaks. I am just a simple housewife and I figured this out! I hope that every manufacturer that is making glass top lids STOPS making them out of plastic, uses metal instead, uses a spring that is not as strong, or foregoes the current design and comes up with something that is better. It is for certain that I will never buy another Whirlpool appliance!

We purchased Model WTW81920758200YW0 on September 8, 2012. Its performance has been unsatisfactory, not cleaning the clothes as advertised. Not long after the warranty expired the main bearing failed, bringing a local service technician and we were left with a bill of over $300.00. Yesterday, the machine stopped in mid-cycle. The display went blank and the lid lock would not release. I called a local service company for a visit and the soonest a repairman could show up was next week.A call to a service we had used for the bearing surmised that without knowing the cause of the failure they could only guess that a circuit board was at fault. That visit would be over $300.00 with labor and materials. That was the last straw. We broke the lid lock to retrieve the contents and took a ride to buy another brand of washer. We went back to the appliance store where we purchased this machine to buy a Samsung front loader. The salesman apologized for selling the Cabrio in the first place. Good money after a bad product.

This washing machine is terrible. It barely cleans my clothes and frequently gets off balance. I am now on my second repair call in less than 3 years. (I bought the unit in the summer of 2013. It is now the winter of 2016.) The last repair guy tried to blame me, suggesting that I was filling it too much and with heavy materials. Last night, I washed 5 or 6 doggie towels. Not even large, bath sized towels. And the whole thing just stopped. It wont spin and wont unlock. What a piece of crap.

We bought the Cabrio less than 5 years ago. First of all, a high-efficiency washer should not require an extra rinse after each wash, but this one does. I cant see how thats being efficient. The washer, even for a small load, can take up to 54 minutes, and then when you tack on an extra rinse, its well over an hour, so what you may be saving in water, youre spending in electric and wait time. And then, there is still a soap/water scum left on the clothes, which is only evident on the darker clothing. Now, just recently, the washer is stopping, and NOT unlocking after about a minute into the start cycle. I will have to cancel the wash, turn it off and unplug it before I can get it opened. Im sure its something to do with the electric panel, which after reading the reviews, we are not going to fix, and we are headed out to buy the traditional top loader, NOT high efficiency, which I suspect will still be more efficient than the Cabrio.

I bought a Whirlpool built washing machine on Jan. 8, 14. It stopped working on Aug. 9, 14. It is now Sept. 2, 14 and I am still waiting for it to be repaired. I am age 75 and it is difficult to load and unload clothes to take them to the laundry. The repairman order a part Aug. 26. Pony Express has not deliver the part at this time.

Cabrio Washer - We were getting unbalanced load messages and the washer would stop. I called in a serviceman and he said it wasnt worth fixing. It would be cheaper to buy a new one. This washer is only 5 years old.

My front load washer doesn’t get my clothes clean. I have to rinse twice and still there is soap in my towels and they smell bad. I’ve followed all the tips without much luck. Now I use only Oxyclean and rinse with 1/4-1/8 c vinegar. The machine doesn’t pump all of the water out of the machine either. To me it is low-efficiency!

We purchased our Whirlpool Cabrio platinum washer about 3 years ago. I am completely frustrated with it. When it is on spin cycle, it sounds like a freight train going through my house. During the rest of the washing... it squeaks. And right now this is the 5th attempt to wash the same load of laundry. Because it keeps getting unlevel and it will not continue after I move the clothes around to get it level. So I have to start all over. There is not a spin cycle option that is available by itself. Every time I have to choose the rinse/drain/spin option. Obviously it is not under warranty anymore! Only a one year warranty... really pathetic! And when we called they offered us a little discount to buy another one. No thank you!!! Wont ever buy Whirlpool again.

I bought a Whirlpool Duet Frontload washing machine and now two and half years after buying it, it sounds like the tub is about to spin out of the machine. The repair man said it would cost over $750 to install a new tub and bearings in it. I thought the product would have lasted longer than two and a half years. I will never buy another Whirlpool product!

I join the many who have posted about the Whirlpool Cabrio Washer cracked lid issue. Our Whirlpool Cabrio WTW7800XW2 glass-lid washer suffered the same (inevitable) fate – cracked plastic on the lid at the hinge stress points, after the washer was beyond warranty. Same story - runaround/no help from Whirlpool. Finally bit the bullet and shelled out the $200 for a new lid. HOWEVER, I didnt want to just replace it and have the same issue down the road. I removed the spring-loaded units that support the hinges, hoping to just remove the springs to release the pressure. I found that the springs are integral to holding all the components together in this unit. These are extremely heavy-duty extension springs, so I took them to my hardware store (TrueValue) and found springs the exact same length, but with a smaller wire diameter and thus requiring less force to extend. I replaced the original springs with these (Century Spring Corp. - #C-143 - 9/16”x3”x.054”). The lid operates perfectly, and now there is very little resistance at the hinge stress point. The only difference is there is no longer a “damping” effect when lowering the lid - it must be lowered manually rather than being allowed to fall on its own. That’s a small correction in habit, but will ensure that the replacement lid lasts for the life of the washer.

Had washer less than 1 year and washer stopped and was flashing code F 51. Called Whirlpool and they sent a repair person. He worked on it and didnt fix problem. Called Whirlpool back. They had to order parts. Repairman came back - replaced parts. Now not 6 months later same thing happening. Whirlpool said we have to pay for labor to repair again. We went online after this happened the first time and saw where others had same problem - this washer should be recalled. The repairman said this part was corroding. This should not be happening on a new washer. We will never buy another Whirlpool product again!!!! Im concerned that it will keep repeating over and over and we paid 700+ for this washer not 1 1/2 ago. My last washer lasted 15 years!!! Wasnt a Whirlpool!!!

I got a Whirpool Cabrio Washer that I purchased in 2008. I am constantly getting ul code. If washer is leveled, it leaks water out the bottom rear of the washer. Its a piece of junk. I called Whirpool to no avail. Whirpool will not stand behind their product. They know they have a problem but wont do anything about it.

Purchase whirlpool washer model W2W4800xQ2 in Sept. 2012. Had problem with lid lock after warranty. Now lid lock does not work, takes 1/2 hour to start wash and does no spin. Called whirlpool and they will do nothing. Repair will be $200. I opt to just purchase new machine. This machine is one piece of garbage.

My Whirlpool washer broke down on July 06, 2014. I contacted the local supplier (Unicomer Trinidad) on July 07, 2014. Their technician came on July 10, 2014. He said that he will have to check and see if they have the part that is needed to repair the machine, they will contact me the next day. No one contacted me. I called on July 14, 2014. I was told that they do not have the part and it has to be order. It will take about 2 weeks for it to reach them, no one contacted me since. I contacted them (Unicomer Trinidad) on August 04, 2014. I was told that they do not have the part and it will take 2-3 weeks to reach them. I did filled out a form on the Whirlpool support site about 2 weeks ago but no one contacted me. I contacting Whirlpool US HQ by telephone, they gave me a number for Whirlpool Florida. I was told that they are responsible for my area but when I try calling the number, it was out of service. When I contacted back Whirlpool US HQ, I was told that they cannot help me check the website for the local representative which I could not find. This washing machine is 10 months old plus I took the extended warranty. It is a Duet WFW94HEXL2 washer.

The Whirlpool Cabrio washing machine it’s the best washing machine I’ve owned. Water temperatures are right on, has an express wash 38 mins for lightly soiled clothes, plus the normal, delicate, heavy, bulky, 2nd rinse, if you need it. My wife loves it because it’s very Gentle on her personal items. Energy saver AND BEST OF ALL, IT REALLY CLEANS THE CLOTHES.

I have had this Cabrio washer and it seems to be going well with the washer and I have done lots of laundry from this washer and it seems that it works well and I would recommend it to people and people would like to get their laundry done and people can choose what kinds of washers they want.

Whirlpool Cabrio Washer - I have had my washer for about 4 years, paid $1,000.00 for the unit and now I am being told that the control board needs to be replaced and it will cost me anywhere between $300-$600 to fix it. My point is, a washer should last longer than 4 years especially if you paid good money for what I thought was a reputable brand.

My 1 year old Whirlpool top loader is an absolute nightmare. It does not complete cycles. Stops all the time with various error codes. My washing comes out soaking wet. The pipes on the inside comes loose and floods the house. The machine stops all the time with all the washing clogged on one side of the drum. It is a 16 kg capacity machine but you cannot even think of putting 8 kg laundry in there. I will never, ever buy any Whirlpool product again. Cheap scrap! Thats what it is.

I bought a Cabrio washer. Since we bought it, I have had to fix it. The machine is a piece of junk. It looks nice though. After 5 technicians later, our piece of junk is still having problems. We are a poor family with 3 kids who struggle to make ends meet. I feel that this company has taken advantage of the people who put their trust in the so called American company Whirlpool.

I have had this front loader for 5 or 6 years. My clothes absolutely stick, I cant stand the smell of them. I have used Affresh, the recommended cleaner 3 days in a row, multiple cycles, no improvement. I did the vinegar treatment, leave the door open etc. What is upsetting is I have read Whirlpool has been aware of the mold and mildew problems of front loaders yet continue to manufacture them. The gasket in the front enclosure pockets at least a cup of water and other gunk from the wash. A waste of money!!!

Bought the Whirlpool Cabrio in March of 2013. From the first day we used it, it Never cleaned our clothes. There is not enough water to clean the clothes. I put some grape jelly on one towel and washed 5 more towels with it, and guess what the stain and jelly are still on the towel. l went over to my daughters and washed the same towels on rinse, and the jelly was gone. Remember, it was on rinse. I THINK the CEO NEEDS to come to my house and wash his white shirts. This is a design problem. Yes, it will save you money, you dont need soap, because the washer doesnt clean your clothes with water or soap. SO, l would like to send the head CEO, this washer. l would love to see how his wife likes this WHIRLPOOL CABRIO... REMEMBER ITS US THAT KEEPS YOUR COMPANY GOING.

Takes 2 or 3 full cycles to dry small load. Big disappointment, drying is such a horrible experience since the clothes never dry when I expect them to. Not satisfied at all.

Purchased the Whirlpool Cabrio supposedly a top of the line washing machine? Not even three years old, used 3 times a week for normal to small loads, for a family of three. Stopped spinning water out, so clothes are soaking wet at the end of the cycle. Repairman said I need a new transmission and inner spin basket is completely worn. New parts will cost me around $500!!!! Repairman said this should not be this worn down in 2 1/2 years. I purchased this machine to replace a Roper brand machine I purchased used for $200 and had for over 10 years without issue! I will NEVER buy Whirlpool again. They do not stand behind their product! I should not have had any issues with this machine for at least 10 years!

Had the washer 3 years. After 1st year had to replace motherboard and lid locking mechanism. Beginning of year 3 the basket came loose, the machine wouldnt spin the water out of the clothes completely and then it quit cycling into the next cycle, ie, the tub filled up with water for the wash cycle but then would not begin agitating. The water sat in the tub until the wash cycle was done and then would drain but would not spin. Each cycle had to be manually started by pressing the pause button, raising the washer lid, and then pressing the pause button again. I called a repair person who ran a diagnostic on the machine and said it needed a new pump, new motherboard again and something else to make it spin properly. Sorry I dont remember what the something is. The estimate to repair was approximately $759 so I am now shopping for a new machine thats not a Whirlpool.

I bought a Whirlpool Cabrio 1.5 years ago and it has already died. Repairman need to replace the control board which had gone out. $450.00 to replace that piece, but could not guarantee that it would be the only problem. The motor or some other issue may have caused the board. This machine was purchased at Home Depot on sale and at $450.00 to repair would be approximately 70% of the original price. It will be cheaper to buy a new one rather than fix this one. We were not happy with this machine in the first place. It leaves the clothes stained with a white powder that never rinses off. The cycle time is very long, up to an hour to wash a load. The clothes are still very wet once the cycle is finished, which of course increases the drying time. I cannot recommend Whirlpool top loaders after my experience with this machine.

Whirlpool Duet Sports washer purchased 11-08 was found defective by service technician due to improperly secured bolts on counterweight at factory. I contacted Whirlpool service and was informed that warranty will not cover any parts or labor. I ordered parts for repair. It will take at least 2 weeks until arrival and repair of item. Clothes washing now were taken to town for washing at additional expense. After repair, only 90 days of warranty was given by the service technician. The cost of $260 to repair item for a possible life cycle of only 90 more days seems ridiculous.

Whirlpool duet - I have had this machine for 4 years and have gone through as many door gaskets. They rip in no time causing damage to clothing and with the leaking damaging my wood floors. A definite do not buy!!!

We have just built a new home and have spent a ton of money on appliances. I so wish I had looked up the reviews on this Whirlpool Cabrio Washer before we bought it. It makes a very loud annoying sound through at least a third of the cycle (which I was just told by Whirlpool is the normal agitating sound). We have also had to have service out here twice in the first few months because some of the clothes come out dirty in areas that were folded over because of lack of water even on the high water setting. It also, ripped my favorite white blouse right in half. Trust me DONT buy it, you will be sorry.

I bought this washer less than 2 months ago and I am devastated to say the least as they are not even remotely cheap. Appears that is doesnt come close to using enough water or enough agitation to get even 2 pieces of clothing clean. What good is 5.8cu (largest size tub) if you cant even wash a load sized for non HE washer. I am forced to wash a 1/4 of the amount of clothing now vs my previous standard washer, if I even want half cleaned clothing. I have tried every cycle with no difference.Doesnt use enough water but appears to spend most of the cycle time, filling with water. I know that sounds contradictory, but there isnt really any other way to explain it. Might as well not even have an (agitator), I use that word lightly here, as it does nothing to help clean the clothing inside. Pre-programmed cycles are not enough to do what you need it to do. Because of the pre-programmed cycles, unable to place clothing inside, fill with water, agitate a little and then stop or pause long enough to let contents soak for a while. I really miss being able to do this with my previous Whirlpool washer.It doesnt matter how little or how much detergent you use, the results are always the same, clothing comes out partially dry and dirty. Usually requires 2 or more wash cycles to remotely obtain clean items. Most items never even go under the water, no matter how much water it decides to fill with. I am so disappointed with Whirlpool with this fiasco they call a washer, with their name on it and they should be also. I have never owned any other brand than Whirlpool, so I didnt hesitate to buy this set, as I had wanted them for several years and finally made the decision to purchase and what a mistake this was. Will never make this mistake again. Whirlpool needs to correct this for every customer that has purchased these washers or risk ruining their reputation.

I purchased my Cabrio washer in April 2011 from Lowes. Huge mistake. The washer has broken 4 times under normal family of 5 conditions. The last time was in March 2015 - the barring was stuck on the drum failed to allow it to spin. It was stuck to the point where the unit needed to be shop repaired. It took 2 weeks to remove and replace the fail part. I just called service again today for the same noise as last time. It kills me that I spent so much $ on a product from a well-known company only to have it fail so often.

I can add my experience with the many others I have read about. My Whirlpool Cabrio washer top lid glass broke in the up right corner after only 2 months use. Like many other reports, this is not due to something falling onto the lid. It happens without warning and without operator interaction. This is a defective design!

My washing machine stopped working. I called customer service and got through to Tonya, in the Benton Harbor, Michigan call center. She was wonderful! Living is SW Florida, were having a difficult time right now dealing with the aftermath of Irma. Tonya is an angel during this trying time! Thank you Whirlpool for have exceptional customer service reps! Ill continue to purchase your products as a result.

DO NOT BUY THIS MACHINE. Mine is less than 2 years old. First one month after warranty expired, the clear lid cracked...$350 to replace! Then a few days ago a rusted circuit board came apart and jammed up my washer. This should NEVER happen. I contacted customer service and they told me that they are not covering this problem and that the service call is $175 and cannot estimate the repair cost. They also could not send a repair person out for 5 days. The washer has not been repaired yet so I do not know the entire cost but it will be expensive!

I have a Cabrio washing machine and the circuit board has gone bad. I understand from Whirlpools customer service that if your machine was made before 2005, they are fixing the issue. Mine was made after 2006. Even though the problem is the same, Whirlpool will not correct the problem. I was told it was fixed in the new machines. The circuit board goes bad and you have to start and stop the machine at least three times before it will start your cycle, then it stops again at the 17 minute mark and you have to cancel and start the machine again for it to finish its cycle. The error is F1. Customer service acknowledged that this is a known problem for the Whirlpool machines built before 2005 but deny any claim that is is happening to the machines after 2005. Looking at all the other complaints, it is still a problem. I am disappointed in Whirlpool for their customer service attitude and for them not standing behind their product and fixing a known problem. I have always bought Whirlpool products but going forward will be switching to a better company. Shame on you Whirlpool. For a machine I spent $1000 on, the part is going to cost $300 to fix.

Bought the HE Whirlpool Cabrio in 2013 after having my old agitator Maytag for 19 years. After reading the other reviews I do not feel alone. An awful washer, a year after our purchase the spin cycle is so loud we have to close the laundry room door. Now it has been leaking into my basement. I called a repairman, explained my problem. He suggested to junk the washer, it will cost more to repair than buying a new washer. In addition my clothes did not clean properly, soap stains on clothes because it does not use enough water. This was about $1000 purchase that lasted less than 4 years! I am done with Whirlpool and suggest to anyone not purchase a HE washer, nothing like the old style agitator washers.

From day one I was not happy with the new auto fill washer, I was told I just needed to get used to it! Well I have tried every cycle available and no matter what I try cloths don’t come out clean, using the deepwash cycle Sheets on top were still dry once cycle was completed!! Give me back my old washer! Washed much much better.

Whirlpool Duet $1300, in the past we had great service from other Whirlpool products. Just a more modern look and knowing it was a company we had used in the past with very little or no problems so we expected the same only with energy and water savings. We are energy aware and believe in conserving energy and water where we can. My wife wanted to stick with the brand that gave us good service in the past and chose one of their most conservative units on the market (I believe it was based mainly on looks). What burns me the most about this unit is its constant consumption of clothing, the repair guy found nothing askew with the unit and suggested smaller loads. So we reduced the load size smaller and smaller till we were washing each outfit separately and guess what, it still ate clothes, just chews them up.We lose about a hundred dollars a month in clothing. This washer tears holes and shreds clothing on almost every load, I have to put shirts and lighter clothes to the back of the washer then load the heavier blue jeans and such toward the front and hope they finish in the same position or something is ruined. The fabric becomes distressed, stretched, shredded or has holes, or any combination of the above. We have taken to going to a laundromat or sending clothes to the cleaners. These units are three years old and we are now looking for a replacement for the washer because the local service guy won’t even come out any more. This problem surfaced within a week of the first use of the machine and has remained steady, as we are retired and travel a lot we are not always using them so they are what I would term very lightly used.

Have owned my Whirlpool washer model# LSR 701 0PQ1 two years and had no problems with it before today... The washer was used once a week since I purchased it and only myself use it. There is only myself and my son and our loads are always small. Well today I put a load in and went to finish my other housework and when I went to check on the load, there was a weird smell in my laundry room. As I approach the washer to put softener in the rinse I saw a flash behind on the left hand side of the control panel where the size of load and water temperature selection is. I unplugged the washer and put the fire out. Have never had anything happen like this before with this brand. I already know I have to buy another washer but am scared to get another Whirlpool.

We purchased a Whirlpool Cabrio, top load washing machine WTW6600SW back in 11/07. Last week (todays date is 8/19/11), the machine sounded like a plane taking off when it spins out. When the local service technician came out this week, he said that the bearings are shot. Since the tub and bearings are all one part, we were told by the technician that the part and labor costs would be $379.99 to repair it. We originally paid $799.00 for the Cabrio, less than four years ago. Whirlpool would not even give us a concession of a new tub and bearing part as it was out of the 1 year warranty.

This washer is a piece of junk!! It doesnt use enough water to clean the clothes and now it wont spin them dry. I have maybe two loads a week on a regular basis. I have always used HE detergent. Never overload. It is only three years old and I have been having to go to the laundromat because I cant afford a service call and especially if it is what they say which costs almost much as the washer. Be ahead to buy a used washer or a cheap one. It wasnt getting the clothes spun out dry enough - dripping wet. Then it flashed od and ul and sd and f51 and then it kidnapped my clothes - couldnt get the door to unlock with the pause or power until I unplugged and still had to wait several minutes. They refuse to help. Do not buy this machine!!! The customer service was not one bit of help. Instead she wanted to charge me $350.00+ dollars for some plan.

Whirlpool Cabrio washer - Its been a month now and still the washer is not fixed. The repairman through Lowes warranty service is the worst by far I have ever dealt with. I had new transmission put on, still wont agitate and smells hot. The washer is only 18 months old, well taken care of. This expensive hunk of junk is worthless and the aggravation for all this mess is worse. I called Whirlpool 2 times. The first time, I got a call with the standard oh so sorry bit. Oh boy, that gets the washer fixed. Not. I blasted them and Lowes again. I have had it with this mess. The repairman is supposed to contact Lowes a week ago for replacement. He has done zero. I called Lowes to check. How can they sell this junk to customers who pay for this washer? They know it is junk, Lowes and Whirlpool, so do the right thing and recall the junker for refunds to consumers.

Whirlpool Cabrio top load washer: nice job Whirlpool! You designed a washer that breaks if you accidentally wash a coin! For the second time in a few months, were fixing our washer because a coin was in a pocket. The coin gets sucked into the discharge pump and sounds like popcorn popping when it drains. It rattles around the inside of the machine’s pump until it breaks the plastic pump housing. You will know when this happens because there will be water on your floor. Did you ever consider a screen to prevent a coin from ruining the washer? God forbid someone leaves a coin in their pocket. Well, if you leave a coin in your pocket and wash your jeans, it will cost you a repair every time with this hunk of junk. This would be my last Whirlpool. It will actually be cheaper to throw this thing out and buy a new one, since it won’t be the last time a coin accidentally makes it into the washer.

Cabrios have an inherent F1 error problem, The company had an initial recall and fixed it once, but problem reoccurred about 14 months later. Company declined to fix it. If there is any type of lemon law on appliances, this would apply. I would not recommend this washer.