We bought a new refrigerator 14 months ago and the compressor went out New Year’s Eve. Of course, expecting 30 people to celebrate! The first refrigerator Lowe’s delivered was loud and we called and asked to have it replaced, which they did. The second one was also loud and we debated if we should send it back also but we just put up with it! Second mistake was not buying the extended warranty. Since we have always had good luck with WP we didnt purchase the extended warranty. Neither WP or Lowe’s would do anything to help. The repairman who looked at it and diagnosed what was wrong said the compressor was undersized for the size of refrigerator and that it had worn itself out trying to keep up. He said he would not put in the same size compressor or it would do the same thing. Hence the loud noise of this model. I will never shop at Lowe’s again, and after 30 years as a Whirlpool customer, I will never buy another product from them. Also, if you plan to buy WP, buy extended warranty. They also leak water.

My new Whirlpool Stove, has two grill like tops, heavy duty and awesome looking. It has a special burner to keep food warm, a stainless steel front and bottom drawer for broiler storage. Broiler is also on top in oven, broiler flame.

I bought this piece of junk Whirlpool Cabrio washer two years ago and it’s been nothing but junk. Just like everyone else, this thing has never gotten my clothes clean no matter what I do. Anything with a drawstring or straps gets ripped up or stretched out. It’s loud and shakes, even though it’s leveled. Now, to top it off, it’s leaking water from the basket seal. I called Whirlpool and they couldnt give a damn. Since it’s out of warranty, it’s my problem, even though she said they know this machine has a lot of problems. So now Im stuck either fixing this thing or buying a new washer. Every appliance in my house is a Whirlpool and Ive had nothing but problems with several of them. I thought when I bought the brand it was a good brand and they stood behind their stuff. Boy, was I wrong! I will never buy Whirlpool again! They should recall this washer!

Whirlpool Calibri washing machine - I have the washer for 4 years and have replaced four computer boards to the tune of nearly $300 each. When Whirlpool was told of my experience, they said they were sorry. Obviously, I am too and will not buy again. You would think they would give me one board at no cost, but I guess words are cheap.

Whirlpool Gold microwave quit heating after little use. We moved in house one year ago, microwave 6 years old. Spoke with Timena customer service rep. She took my model, serial info and clearly explained this model had defects and they would replace for free even though 1 year warranty was up. Delivery staff would call within 24 business hours. After 4 days I call back and get Mia rep, she claims I was disapproved for new unit after all?? I spoke to 2 supervisors above her Karin in Tennessee, and another. They claim I was mistaken??? I said, “Look up the recorded call and you will see the message is clear... They acted shifty and claimed I should buy a new starting at $1399!!! They would consider small discount?? Their rep was clear at first then they failed to back her up. Terrible customer service. Lied etc. Never buy Whirlpool!!! They are cheap and don’t stand behind reps. Awful company!!!

Apparently, Whirlpool selling all their rejected faulty washing machine in the market. The trick they are playing is the machine being sold with one year parts-labor warranty; They wont replace these machines with a new one because they know that these machine will never work, consumer will buy the faulty machine, obviously it wont work so consumer will call for service. The service guy will say that “oh! Machine needs a part and then the customer service will say “the part is being ordered”, “wait”, then the service guy will come with the part and after wasting some time he will say “Oh! The machine needs another part, and again customer service will tell the consumer that “you keep calling us”. One year will be gone! Bottom line – faulty machine is sold, Whirlpool made profit, buyer is robbed. I am one unfortunate customer who purchased Whirlpool Washing Machine which never worked as it is a faulty machine which should not go to the market at all; Whirlpool made money on my hard-earned dollars and I been robbed.

We have had our Whirlpool for 6 months. It doesn’t always keep things uniformly cool. Oftentimes some items are frozen while others are not. The water dispenser button leaks in a dribble down the front of the fridge after each use. The drawers do not move easily when they contain a moderate amount of food. The freezer works great. All in all it does a decent job but I definitely wouldn’t consider it one of the best.

My son purchased a Whirlpool washer and dryer as a Christmas gift on 12-24-10 from Sears. It didnt wash the clothes properly and I would have to rewash them. Also, it would not spin the cloths properly and the top would take forever to unlock. Then in July, I called for repair because the water would not spin out at all. It took at least two weeks for them to come out. Another two weeks to get the part they ordered then to find out that they also needed another part that was not diagnosed in the first place. After another three weeks had gone by and having to go to the laundry to wash our clothes several times, it was finally fixed. I continued to have problems with the clothes not getting cleaned. How can this possibly be an energy efficient product when you have to do the load twice? I am so grateful to my son for the gift but am so dissatisfied with the product. I rate this product 1 out of 5 stars.

Whirlpool refrigerator model GX5F-IDXVB07; S/N K23918029; 24.8 cu ft purchased for almost $2,000 on 1/7/2014. Before it was four months old I had spoken with store about it frosting up the freezer drawer several times. Finally found it wasnt level and drawer was hanging. Ok figured it was ok, even though I had other issues with it. I took the cosmetic issue of false height on door, which made it seem larger and drastically size reduced produce drawers which made it necessary it actually cut off celery two inches to fit in drawer and door nooks being so narrow that they only fit 3 small condiments in them on the left door and its a trick to fit thing in the right, but since they are deeper can fit a little more. Ok thats my fault for not actually measuring. But who takes condiment jars shopping?The killer is that a leak in the ice maker, lets water/ice to build up under the ice maker on floor of freezer drawer. It then freezes there and if we dont take out the drawer and remove the ice chunks by hand it thaws and runs out in the floor about once a week. The leak began to be worse in August 2014. I understand it will need repair. What makes me really upset is the refrigerator is supposedly a very good brand and I have had so many issues with it that I curse it regularly. A two thousand dollar fridge with this many issues and I am stuck with it. I guess I should have contacted company before warranty went out, but we would get it past a problem for a while, then it would come back. I am just sick that I ever bought it in the first place! I hate it and will never buy or advise anyone else to buy from Whirlpool again. Quality is awful. Looks good on surface, stinks for quality.

We purchased a Whirlpool Accubake Drop-in Stove (Model # RS675PXG015) on 10/21/2006 from Lowes Companies, which cost $1,100.00. In 11/2012, we had an error message E1-F2, and we tried everything to get it to clear - all suggestions given by electrical repairman who does repair for Lowes Cos. The stove is porcelain, which also has problems of staining that cant be cleaned. We were told the repair would cost $200 for the panel, and if that doesnt work, another $400 for the other panel. In reviewing other complaints for this Whirlpool stove, there are enough complaints to recall this item or at least give deep cuts for the parts to repair this stove. We have purchased other Whirlpool items, and this one is not well made and too costly to repair. It should last at least 15 years or more. Cant Whirlpool do something about this obvious problem?

Whirlpool Gold Series Dishwasher - I wish I had discovered this website BEFORE I bought this piece of trash last year to replace our antique Maytag that ran like a champ for 10 years. But after 10 year the gaskets wore out and it started leaking. Even at ten years old that Maytag cleaned and dried better than this brand new Whirlpool. My complaints are the same as everybody else here. Doesnt clean even slightly soiled dishes and then it doesnt dry any of the silverware, or plastic pieces like measuring cups and tupperware. All are totally wet and need to be hand dried. So, why am I cleaning the dishes beforehand and drying them after??? The only good thing I can say about this unit, is that it is quiet. But, as my husband said, so is a brick, and a brick would be just about as good at washing and drying our dishes. Buyers Beware!!! This is a terrible product. Turned me against Whirlpool appliances forever.

We purchased the Cabrio Whirlpool washer from ABC Warehouse October 18, 2014. They said if we purchased a washer of higher quality it would last longer. We have bought Whirlpool washers for over 40 years. When our last one only lasted for three years they convinced us to spend more money over 1000.00 witha purchase of a 5 year warranty 6 days over the warranty. It is junk. The bearing went out costing 600.00. They graciously offered to sell me another washer. WOW, everyone is sorry that we have this problem BUT you are out of luck. Are they kidding? I will never buy another Whirlpool. They use to be the top of the line but now I feel we are in a throw away world and talk about consumer rip off. FLEECING OF AMERICA AT WORK!!!!

Have always loved Whirlpool. Like the silverware in the door. Doesnt take up space for other dishes. Cleans well and quiet. Trusted brand and would highly recommend Whirlpool. All of my appliances are Whirlpool, stove, refrigerator, washer and dryer. You might call me a diehard fan.

Bought a Whirlpool French Door, Bottom freezer mount appliance from Lowes in Jan 2014. Model WRF990SLAM00. Jan 2015 the freezer part stopped working. Whirlpool approved repairman came and knew exactly the problem because he was aware of this being a consistent issue with Whirlpools. He contacted Whirlpool and they quickly agreed to send repair kit for FREE. Took 2 wks for parts to arrive, and neglected to send along required tool/gauges for repair to occur. I called Whirlpool C.S. and they claimed they knew nothing and said our fridge was on no problem list. I had repairman call Whirlpool and they claimed appropriate tool/gauges are no longer available! This fridge is only 1 year old!!! Now we are completely ignored. Whirlpool will not even talk to us about help of any kind. HORRIBLE customer service!!! Crappy appliance! After thinking our Whirlpool appliances were a good investment, I will NEVER EVER BUY WHIRLPOOL AGAIN!!!

We bought this combo at Lowes and was looking forward to their arrival. Unfortunately, we have had so many problems with both appliances. The washer is constantly having an error and we can only wash clothes on the quick wash cycle or else it will shake like crazy, get an error, and stop. We had the washer a little over a year when we had someone come look at it. We were told there is something wrong with the load sensor and it was going to be $350 to fix it. As for the dryer it will dry for a little bit and completely stop (no error) and restart later on by itself. I have been a devoted Whirlpool customer but not after this. I thought it was only us having these problems but obviously not. They have discontinued this set. No recall... ridiculous.

I recently purchased a Whirlpool over the range microwave. I especially appreciate the unit's strong exhaust fan. My previous microwave's exhaust fan was much less powerful. The unit's black glass and chrome trim look great! I am extremely pleased with the new microwave.

I hope the CEO posts this on a giant screen in front of all their employees. The first thing I did after moving into our new home is brag about the American made Whirlpool appliances. Being from the Midwest I take pride in made in the USA product and go out of my way to support homegrown companies. I know that a number of the components in my fridge include the fan that failed after 11 month were most likely sourced and manufactured in China... but that no excuse!! Whirlpool needs to do a better job of QC. You need to be passionate and rigorous with your testing. Dont reduce cost at the cost of your customer base. It is amazing were to the point where we can no longer compete with China in quality.Second is customer service, if you know you cant compete in quality you need to be able to make up for that with customer support. I called Whirlpool and scheduled an appointment the day the fridge quit working. I was upset that it would take three days to have a working fridge but I was understanding. Lucky for me I had an understanding neighbor too. Anyways, when the day came for my scheduled warranty repair I was told that Whirlpool was mistaken and that I wouldnt be able to get it serviced for another week! This is just unacceptable.Right away I called the Whirlpool customer service representative and manager to express my frustration with this error. They were polite and both agreed with my frustration. It also sounded as if they also didnt understand why their own company was doing such a poor job addressing repair issues. They made it sound like this was a common problem of people getting overbook at repair service providers. Again another fumble. Bottom line, due to my position, I dont really have a choice but to wait another week for a repair. Take note: Every time you lose a customer like me this you lose 10! I will now go out of my way to tell people about my negative experience rather than my positive. So disappointed.

I absolutely HATE this washer! These pics are of jeans AFTER they came out of washer. Its energy efficient for sure...doesnt use enough water to fully wet the jeans. And, yes, I know how to choose the correct settings. See how wrinkled the jeans are? That is what all clothes look like after being washed in this washer. Dryer isnt any better. It does dry them, but they are so wrinkled they look like they were just pulled out of dirty clothes hamper. I was a Whirlpool fan up until this set. I realized before my 30 days were up that they werent cleaning my clothes well. I went back to Lowes & set up a date & time for them to be picked up. Salesman convinced me that I just wasnt use to this new type of Whirlpool washer/dryer. Plus he insinuated I was being a problem customer who was lying about the poor performance of my set. He said they had sold a lot of these W/D and NEVER had a complaint. Dummy like I cancelled the pick up. I would not take another set of these if they were given to me. If I could afford it I would give away this set & buy something else. Anyone still interested in Whirlpool Cabrio W/D after reading my review? If so, Ive got a set I will sale you for what I owe.

Brought a five burner Whirlpool range on June 9, 2018. On Christmas Eve the door fell off and I had a house of 20 guest. Couldn’t cook at all, and cook Christmas either. Call them immediately on December 26, 2018. They set up a schedule for the following week on Monday. The man showed up. Could not believe how this could happen is that he had ordered me a whole new. Dealer said it will be back on Thursday or Friday that week. The serviceman still hasn’t called and it’s Friday. Called the serviceman no answer so here I go another week or two with no oven. The oven door fell when I opened it to take food out and fell in my legs. Have a nice black and blue. Maybe I should think of suing them instead of getting it fixed.

My wife dropped a liter of pop 12 inches and broke the plastic shelf on pantry door. When I called Whirlpool, I was told its under use and abuse and they wont pay for the repair. It is an electronic component because of the pantry door. I asked to speak with a supervisor who would only apologize... I asked for the phone number to Corporate and was told there is no number, no email, just a street address to send a letter. How 1950s of them. Owned fridge for 4 months paid for the extended warranty and now I can pay $200 plus or look at a cracked shelf.

I have a Whirlpool cabrio washer (Model: wtw6300 Serial Number: CT3573525) and I am very disappointed with it. The spin cycle is the worst--sounds like a jet engine and gives me the UL error message of unbalance load. The machine was purchased in 2007 but was kept indoors. At the beginning, I didnt care because I had warranty with BrandsMart. I had to call at least four times. But now, I bought the automatic control and it didnt work. For two days, I was trying to balance this machine but it is impossible since the beginning.I contacted customer service and they advised me to contact the repair service in my area to get a diagnostic analysis of the issue. Hello! I already know what the problem is after reading all these reviews! I cannot tell you how pissed off I am. I will never purchase anything Whirlpool. Two of the gas burners of my Whirlpool kitchen, after two years of use, are no longer working. I will definitely contact BBB as soon as possible. Come on, fellow complainants, let us continue to fight to get a possible recall soon! We all have the same problem because this is a manufacturing defect!

This washer is poorly designed. Less then one year old and always has problems. I dont feel it cleans the closes. Does not always spin them. The load and go is a joke - had a service call because it would lock up - was told load and go does not work and not to use it - the washer was only a few months old. Now it will not even turn on!!!! - All other appliances work in the outlet - it does not respond. I will not even wash by good clothes in it - I take them to my daughters Samsung. I am in my sixtys and this is the worse washer I have ever owned, DO NOT PURCHASE.

After less than three months the oven control failed. Local repairman said it would cost $450, better to get new one. Whirlpool set-up service call with their Certified Technician, who didnt come. I had to pay compensation to rental guests in the property who went without an oven for almost a full week. Also had to buy a replacement ($633) to provide a functioning range for these guests and next weeks guests. Whirlpools only response was to offer to set-up ANOTHER service call. I am out over a thousand dollars. I have been a loyal and repeat Whirlpool customer for years, but no longer. What an extremely unsatisfying experience!

We have had our Whirlpool Cabrio washer for quite a few years. I agree that the machine is a piece of garbage. Every load is unbalanced. You have to stand there when the spin cycle starts, with your finger on the pause button, so you can rebalance the load, which is no easy task. My 80 minute whitest whites cycle took 2 1/2 hours to complete. Thank goodness I started the load at 5:30am. I hate this washer and anytime I am in an appliance store and see someone looking at it, I inform them it is a piece of junk. I havent contacted Whirlpool because I know they wont help with any issues were having.

Whirlpool Cabrio - I have had the same experience as those others that have written reviews - over $1,600.00 (on sale) - approximately 3 years old and I was just informed by a service repairman that water has leaked from the center of the tub into the motor and it is trashed. I went to the Whirlpool website to chat with a representative and they are sorry but unfortunately, we cannot guarantee there will be no repairs or parts replacements needed as components do deteriorate or fail on occasion due to factors over which we have no control - they went on to say that since the washer is approximately 3 years old there would be no assistance that we would be able to provide toward repairs. I agree that a class action suit should be considered since Whirlpool is taking no responsibility for a machine that costs too much - makes your clothes smell and lasts for such a short time. Highway robbery!! The dryer is no better but at least it is still working (today anyway!).

I purchased this washer 3 years ago. At year 2, I had to replace the RPS part. The codes that appear represent 2 different issues as well: one being the RPS part and also for the control panel. In less than 1 year since this replacement, it is broken again! The clothes do not get very clean. You cant soak whites in hot water and bleach (it drains after 5 minutes if you stop it). You have to use the bulky setting to get enough water to actually wash your clothes. If you get too much detergent, your clothes comes out crunchy feeling even with the extra rinse.I thought this Whirlpool product would be great since my 22 year old dishwasher is a Whirlpool and still works but as the old saying goes... They dont make them to last like they used to. To say this washer is a POS Lemon is an understatement! I also have the companion dryer and it is starting to have problems including the door latch breaking into pieces. I will never purchase another Whirlpool product again! I have been told that Kenmore and Maytag are also under the Whirlpool umbrella so Im not sure what I will buy next. My recommendation: DO NOT BUY THESE PRODUCTS!!!

Whirlpool Dishwasher is 5 years old. Used in a one-person household where dishes are washed approx.. every four days (rinsed before placing in d/washer.) Recently at completion of cycle, 2 of water remained on the bottom (still there.) Whirlpool told me it sounds like I need a new pump, the cost of which would be approx. $300 (tech visit and evaluation, parts and labor.) I understand appliances dont last forever but I expected more than five years.

I purchased a total of four Whirlpool appliances in June of 2008. Almost thirteen months after the installation of all four appliances, I experienced a problem with the control panel on the Gas Range GW397LXUB, and a sensor control problem with the Microwave GH5184XPB5. Fortunately, Whirlpool agreed to repair the appliances at no charge because it was so close to the end of the warranty. The microwave was an easy fix and simply had to be unplugged, reset and plugged back in. However, the entire electronic control panel had to be replaced on the gas range. Several of the buttons simply stopped working and I was only able to bake at 350 degrees. Again, almost thirteen months after the installation of the new control panel, it happened again. Same buttons stopped working. When I contacted Whirlpool, they refused to replace the part because I was no longer under warranty. Whirlpool refused to admit that there was a problem with the control panel, so I guess it was a crazy coincidence that I experienced the exact same problem on both. I filed an official complaint with Whirlpool in hopes that if enough people do so, they will issue a recall. I am now experiencing a problem with my refrigerator ED5FHAXSB03. The fan vibrates so loudly that you can hear it throughout the entire house.

Just like many other reviews about this brand - our microwave went bad after only 14 months of using it. Initially the door sensor would register - it wont operate even if the door is closed. Or it will keep going even if the door is open. I contacted BBB and the Whirlpool corporation regarding this safety issue. I pointed out that the safety mechanism is faulty and they should recall all of those models that have similar issue with door sensor. This is extremely dangerous for households with kids. There is a reason why this safety mechanism is mandatory in all microwaves! Whirlpool pointed out to me that I should not try to operate microwave with open door and refused to take any responsibility. Ive owned probably 10 different microwaves over the years and NEVER had micro go bad after only one year, yet alone have completely faulty safety mechanism. Consumer beware!

Cabrio washer 2015 model - The worst washer in 40 years. Everytime I use it I ask myself why did you buy this? Sure it conserves the amount of water but I havent noticed a nickel in savings because you have to wash the same load a couple of times. Since the days of cleaning in a stream clothes have been beaten to remove soil. How in gods name was I fooled into thinking this washer would actually clean our clothes. I put a folded tablecloth in it and when I emptied it the tablecloth was still folded. IF YOU NEED A CLOTHES WASHER TO ACTUALLY CLEAN CLOTHES, DONT BUY THE KIND WITHOUT AN AGITATOR. (serial # C52242825)

I bought what I thought was a great washing machine. It is a top loading Cabrio from Whirlpool. The machine leaves white residue on all my dark clothing. It is a disaster. I am following washing instructions exactly, using HE detergent, loading the right amount, I even tried using PODS. I tried different temperature water, different cycles of washing and spinning and the same thing happens. I had an old Maytag that broke that cleaned beautifully. This thing is a piece of garbage and I would love to send it back if they would let me. DO NOT BUY IT. I AM BEGGING YOU, YOU WILL BE VERY UPSET.

This dishwasher was a mere 2.2 years old, installed by Lowes-hired technician and the part will cost $168 through Whirlpool, plus labor on both first visit and installation visit. I would not advise to purchase this or similar product from Whirlpool. What really makes me upset is that I learned from customer service that this unit was made in the USA.

I bought my Whirlpool over the range microwave WMH32L19AS November 28, 2015. We started having problems with it, working intermittently one year later. I called Whirlpool in January 2017 and they told me it was out of warranty and it would cost $150.00 for a repair person to just look at it. I decided to just keep using the microwave because I only paid $232.00 for it and I figured after parts and labor if would probably cost over $200.00 to fix it. I called Whirlpool back in June because the microwave wouldnt shut off and even kept running when you opened the door. Whirlpool sent out a repair person at no cost to fix it. But the repair person told me Whirlpool only paid for him to diagnose the problem. I had to pay for the repair. After working on the microwave and replacing sensors and fuses he determined the microwave irreparable. I called Whirlpool back and they just told me that my microwave is 1 1/2 years old and they were not responsible after 1 year and I should have bought the extended warranty. I will never buy another Whirlpool appliance again.

I recently purchased a Whirlpool Slide in Oven replacing my Amana stove of 15 years. My Amana was a very basic model, and I thought this WP was an upgrade. But it is so poorly made its ridiculous. First of all the bottom storage drawer, is so flimsy, it does not slide out easily, and the top lip doesnt even have a finished edge. Additionally there is a 1 inch gap between the top of the drawer and the bottom of the stove door. But the BIGGEST disappointment was the oven racks, totally flimsy.We used a Lodge Dutch Oven (which we have used many times with our old stove) and the oven rack sagged under the weight. Had I known I would have pulled the racks from my old stove. I contacted that seller about these issues, and they said they are ALL like that even the higher end ones, and I contacted Whirlpool to see if I could buy better quality racks and they said no, this is all they have.

Since there is only two people in this home, we decided to go for the smaller front-loading machine. This was purchased in 2012, still running. It does a clean wash, however common sense does remind people to not over-load a front load washer. If one follows directions, it gets the job done, and ones machine lasts longer without problems. Thanks.

We purchased a new refrigerator and dishwasher about three and a half years ago. There are only two of us living in the house and we both work so it is not like we use our dishwasher every day. Dishwasher is Whirlpool Whisper Quiet III Gold model. About three months ago, the panel lights quit working but the dishwasher would still run. Now the blasted thing will not even turn on. Our ice maker freezes up and we are always having to ice pick out the ice and clean out the ice maker. Basically, we never use it because we are tired of the process of cleaning it just to have ice. Now after reading reviews, I do not want to fork out the money to have a repair person come in and fix the dishwasher which most likely will break down somewhere else. Plus the dishwasher tray has a lot of broken tips and are rusty and I have actually had to file a few to keep from getting stabbed by the sharp point. The previous dishwasher worked great and had been in the house for over 15 years. I wish I could remember what brand it was. I only replaced it because I wanted one to match the refrigerator. I am appalled at the quality of the Whirlpool products. I have to get another dishwasher and I have other things that I need to spend my money on rather than a dishwasher. I wont buy another Whirlpool product as of September 13, 2013.

I hate the thing. The grates are way too large, they are too heavy, and the fact the high is not a true high and the other three are different temperatures. The oven is awful. It half cooks. You cannot do decent canning on the thing because you only have one burner. This is a mess from the get go. Why in the hell do companies think everything has to have a computer attached to it? Computers and heat do NOT mix for Gods sake. A simple gas stove is sufficient to cook with. Take the computerized junk off and make a normal stove.

I purchased the machine December of 2010 from Lowes along with the matching dryer. I also purchased an extended warranty. A year ago July the lid on the washer broke at the hinges. I contacted the warranty provider and was told that the repair would not be covered under warranty and the damage was operator error. I purchased a new lid for approx. $250. One year later the replacement lid broke in the same location. I have tried to get a response from Whirlpool no response. I contacted Parts Select and inquired about changes that should have been made to correct the lids. He was not aware of any changes but did advise that the part had a new number which he indicated probably meant a design change. I ordered a new lid just under $250. New machines have a metal frame around the glass instead of the plastic frame which keeps failing. The springs that hold the lid in the upright position are so stiff I can hardly move them by hand. I am very disappointed in Whirlpool quality and consumer support. I will not purchase any more Whirlpool products.

I have purchased a Whirlpool microwave oven last year (October). It is not working properly now & not heating well. Regarding this I have registered a complaint in the service center & Customer Care but we have not received any reply for this.

Multiple issues with the Gold Series. Have lost two refrigerators full of food!!! First problem was ice on the back wall of the fridge. 2 years later refrigerator is not blowing cold air and it is only 4 years old!!! Terrible product!!

I bought a dual oven Whirlpool 2 years back. This range keeps breaking knobs that are such a poor quality. I have bought knobs from Whirlpool 7 times already then got PSEG home service and they are tired with the quality itself. Save your money and buy another make! Poor customer service and the worst experience is what I have gained on buying this make. Have old mother at home and this headache only created more issues to help her with cooking.

I bought a Whirlpool refrigerator side by-side model #ED2PHEXMQ00, made in 01/04. As I was letting my dog out at 4 am, I heard a sizzling noise and I immediately smelled an electrical burning odor. I lost all of my food, but thankfully I caught it before it caused a fire. Had this happened during the day, I would have lost my 3 dogs and my home. I had to borrow a mini fridge for the time being because I dont have the money for the repairs or replacement. Since this is an ongoing problem, Im not sure replacing the part will make me feel confident in trusting that it wont happen again. I may not be as lucky to be standing next to it if it does happen again. Whether its under warranty or not, Whirlpool should take responsibility and issue a recall and replace the parts. I would never suggest buying a Whirlpool product in the future.

I purchased a Whirlpool Cabrio washer and dryer from a local appliance center. Everything was working great. After some time, the washer began to have error codes. I would have to turn it off and restart using more detergent, more water and more electricity to attempt to get a load washed. I did purchase an extended warranty. I reported the issue to Whirlpool and I have had 7 home repair visits while still under Whirlpools warranty. The first time, the repair tech went under the washer and tightened a screw. REALLY! The next visit, the motherboard was changed and the issues kept coming back. Well, the Whirlpool warranty was now over so the extended warranty had to be picked up from the appliance center. Things got worse and had continued repair calls. After I had enough, I called Whirlpool and spoke to everyone under the sun. I tossed it outside and bought another brand washer. Several weeks went by and this washer still under the shed, Whirlpool contacted me and bought back my washer, GREAT.Now, here it starts all over again with the dryer, same issues with motherboard. Only this time, I am 1 month out of Whirlpool warranty and need $385 for a new motherboard plus cost to replace. I call Whirlpool again but only this time, they show no issues with this dryer and are not budging. I toss it out and again, purchase another brand dryer. I grew more angry by the day looking at this dryer sitting useless outside. I had it hauled off as trash. My question is how does a consumer protect themselves against these manufacturers? I do understand warranties but if it smells like a lemon, acts like a lemon, it must be a lemon!

Do not buy anything from Whirlpool. This company needs forced out of business. Everything breaks down within weeks or months. I bought a fridge, dishwasher, and a washer dryer. Within 16 months they all went to the trash.

Aug 2012 bought washer, dryer, stove microwave/hood, dishwasher, fridge. $5000 later I had a service call on washer. Clothes stuck in washer for over 3 days to get fixed. Oven igniter has went out for the third time, 1 broke knob on stove. Dishwasher leaves dishes wet after cycle. Fridge handle fell off, crisper drawer rail broke off, and a door shelf is cracked. I am a veteran and unemployed. What happens when warranty expires and all my CRAP whirlpool breaks a week later? Also was told warranty doesnt cover the crisper drawer. They didnt tell me that when I purchased at Spencers on 75th ave and Bell road. Salesman at Spencers, Dan ** told us everything is covered. Im not a happy customer or VETERAN!

Two water heaters three yrs old that went kaput. Thankfully, they are under warranty. However, the tech that I called out said that his company doesnt work on Whirlpool because they are junky and they try to blame the tech if something doesnt work. I called to get new part, and of course now, I get to pay for labor. The lady on the phone actually suggested that I hire an electrician and replace a breaker instead of receiving parts for Whirlpool. Unbelievable. Needless to say, I echo all of the same concerns as the other posts. Im done with Whirlpool.

I purchased the fridge 2nd hand in 2013. It was 10 years old at the time. It is still going strong & I purchased it because it has a frost-free freezer that never needs de-frosting and I love the features & size - its the PERFECT FRIDGE. What I look for in a fridge is its colour - I like metal, steel grey colour. I go for reputation & quality. Frost free is the biggest factor that determines my purchases, long-term (10-year min.) warranty & guarantee, size.

Whirlpool Upright Freezer Model EV205NXTN01 – The freezer door interior plastic panel bows away from freezer cabinet causing door gasket not to seal. The new gasket doesnt help since the groove of the gasket mounts in bows outward with the interior plastic panel in the door. The freezer is 20 months old now and had the door replaced for the same reason at 10 months old. Now, Whirlpool says sorry it’s out of warranty. Guess they want me to buy a new door every year. I wont be buying Whirlpool products anymore as I dont need another boat anchor.

My Whirlpool gas hot water heater will not stay lit. The thermal coupling has been replaced by my plumber. It did not help. This tank is defective. The product details are as follows: model # FG1F4949S3NOV, product # B07330262, and serial # **.

We moved into our house about 5 years ago. We didnt know how old the heater was so 2 years after moving in, we replaced it with a Whirlpool Electric Water Heater. (2009) Last August, (2 1/2 years after installation) we found our carpet soaked in the room adjacent to the water heater and discovered it had been leaking into my finished basement for who knows how long. We contacted Whirlpool and they said they would replace the heater but I had to pay for the install because it was over a year. Mind you I had just paid 300 bucks 2 1/2 years before to put that one in. So I paid another 300 bucks to have a plumber come out and install this one. I had extensive damage to my basement, rug, walls with mildew and possible mold from the water. I went through my homeowners insurance and had almost $5000.00 worth of damage.So about a week ago my husband calls me downstairs and guess what, my brand new rug that I had replaced 11 months ago due to a leaking Whirlpool Water Heater was soaked again. This heater, 11 months old, leaked yet again!!! Needless to say Im beside myself, especially when I call Whirlpool and they will replace it, again, but who the hell wants to have damage to their finished basement every year??? When I called and asked them to pay for the damage this time because I cant possibly put another claim in with my insurance in less than a year for the same thing, they just say that they will have the labor charges dismissed as a courtesy. As a courtesy??? I said its been less than a year so they owe me the labor charges; she said no that it goes by the original warranty from 2009. What??? Thats utterly ridiculous and how is it possible that they can get away with this. That has to be against some state statue or law, to use the previous warranty on a defective product. So now Im left with about $2000.00 worth of damages this time to my brand new refinished basement all at the hands of Whirlpool. I had to get another one of their heaters because they wouldnt even give me the money for the heater so I could buy a different kind. I will NEVER buy a Whirlpool product again and Id advise to anyone who will listen to spend a little extra to avoid this hassle!

We bought the Whirlpool duet washer & dryer in the winter 2011. The washer is absolutely awful. I have to keep it set on the Whitest White setting so every load gets a second rinse. In order for my clothes to smell CLEAN I use bleach in every load I can. With the loads I absolutely cant use bleach in, I have to be standing waiting to put the clothes in the dryer or I have to rewash the entire load because of the smell!! My towels are ruined from the bleach and my clothes are faded because of the multiple wash cycles. I have used the recommended Affresh numerous times and it does not help! Needless to say this washer was a total WASTE of money! We will be purchasing a new washer very soon! It will NOT be Whirlpool!!

For the last month, in order to wash dishes, we have to start the dishwasher normally. The water will begin to fill the tub and then stop and all the display lights go out. We push the cancel/drain button and the dishwasher empties the water in the tub. We again, push the desired wash cycle button just like the first time and the dishes wash normally. We have purchased at least two of this same type dishwasher with the utensil holder in the door from Whirlpool in the past, with great satisfaction.

This refrigerator is only days old and I realize the mistake that was made in buying it- it is far too noisy! When it is running I can hear it in my basement- sounds like a car in my driveway idling with no muffler!!! And when it stops running, it gurgles loudly for 10-15 seconds. Dont even start on the door being hard to pull open after the door was recently opened.

I purchased a matching set Whirlpool Cabrio top load washer and dryer in 2007. Bought from Conns for $2,100. After 3 months of ownership, the circuit board had to be replaced on the washer. Three months later the heating element was replaced on the dryer. Just recently I spent $350.00 to replace 4 drum suspensions. The washer literally shook my home. 3 weeks later, the circuit board needs replacement (code F1). Estimate to repair - $325.00. The dryer is not working properly. Im having to run the clothing thru 2 cycles. Back to the washer. It shreds my towels. Ive read where other consumers have had this same problem. These are expensive towels. So, only 7 yrs. into ownership and I am replacing this junk with the old school washer/dryer. Unlike the Cabrio washer, I will have a washer with an agitator that will actually clean my clothing. Whirlpool manufactures trash and the Cabrio duo was the worse purchase I have ever made. Do not purchase Whirlpool and definitely do not purchase Cabrio.

Cabrio washing machine WTW8600YW0 - Had this washer for 3 years. Its been repaired a few times, but this last time theyve replaced the bearings 3 times and it only lasts less than 1 week. This $1000 washer is now going on the trash. I tried to get help from WP, to no avail. There is a reason these are only warranted 1 year. One thing I liked about it: the fast spin speed gets clothes drier. Every other aspect is crap. Cleans very poorly. You cant make it use enough water. The tub looks huge because it doesnt have a conventional agitator. But if you put much in there you will end up rewashing in small loads because then it REALLY cleans poorly. I bought this because my trusted appliance store owner buddy said he owned one. When I asked him lately he doesnt talk much except admits that yes they have had a LOT of trouble with these machines. The life is very short on them. The wonderful fast spin speed destroys the light bearings quickly. And it gets worse the more its worked on. Its a disposable $1000 piece of trash. Im an engineer, and whoever designed this should have his degree revoked. The type of agitator it has and the extreme low water is very hard on your clothes. One zipper left loose will shred your clothes. I wanted to love the thing, but I have to hate it because it is unrepairable. If you could control the water and if it lasted at least 5 years without having to rebuild it several times at greater cost than it was purchased for, I might be less than rabidly angry at WP. They know they are junk but dont care. You have few choices as they now own most brands, and they know this. I have a Speed Queen on order. Just a plain old simple washer.

I bought a washer and dryer a couple months ago. The washer has been completely replaced already. It is a piece of garbage. I have to wash my laundry four times and still my clothes are not coming out clean. I have three small children and it is just a pain to always be washing their clothes. Things as simple as orange juice not coming out of a shirt even using bleach. It was sold to me with high efficiency and great water consumption but of course it is, it doesnt use any water to wash the clothes. I had a tech come out to look at it and even they said its had so many complaints about how it washes. She said that the wash machine is the worst out there and I totally agree. If you cant wash baby clothes and get puke out of a bed sheet then I could just imagine grass stains. Wash machines don’t last forever but I can promise you I will never purchase another in my life. Best part of it is when whirlpool was approached, did absolutely nothing about. Basically said, “Have a good day, thats what you bought, thats what you get.” Considering its still under a year warranty. Tell me I will never buy a whirlpool again and I will never recommend one to anyone who asks. The customer service and product dont stand anything against other manufactures. I learned my lesson the hard way but Ive opened my eyes. Never purchase a top loader. Word of mouth travels fast. I know my complaint probably means ** to whirlpool but for what its worth, Ill be spreading the word around.

When I moved into my current home, this dishwasher(Whirlpool Quiet Partner 1) was already installed. It had never been used until I moved in. After two years of 2-3 times a week use, I have major problems. It will not complete a wash cycle, regardless of what settings I use. It runs long enough for the soap dispenser to release the Finish tablets which dissolve, but then the dishwasher stops running. The dishes are not clean, and neither is the interior of the dishwasher. It also appears to be leaking when it runs. I cannot afford to replace it, so either I will repair it myself or use it to store pots and pans.This is not my first disappointment with a Whirlpool product. A Kenmore refrigerator made by Whirlpool lasted 7 years before the compressor failed. Apparently, the self-cleaning coils werent and caused the compressor to fail. The refrigerator I have where I now live is a Whirlpool over 20 years old and runs perfectly. Apparently Whirlpool quality has deteriorated badly in the last two decades. I will never buy another Whirlpool kitchen appliance because of the dishwasher and new refrigerator experiences. When I searched the Internet for fixes for both appliances, I found many other owners having the same problems I have had.

We purchased a stainless steel refrigerator thinking Whirlpool stood behind their product. Within days, the shelving on the door and meat bins and vegetable bins literally started chipping away and cracking. I have over a thousand dollars product held together by glue and duct tape so I can use my refrigerator. Neither Lowes or Whirlpool wanted to back their product. But it seemed they wanted to make a sale only on replacement parts... Now today I have learned my ice maker drum has chipped away... Thankful no one swallowed the plastic. We will never buy Whirlpool or recommend to our friends again.

I got a new Whirlpool washing machine and dryer last year and Im very happy with both. I like the fact that it offers a quick cycle if you have a small load or need something quickly. If youre debating on what brand of washing machine you should buy I highly recommend Whirlpool or the other brands because Ive had really good luck with mine.

I am extremely disappointed in my new Whirlpool washer dryer matched set. My washer started to leak at less than 6 months of age, and my clothes are extremely wrinkled due to excessive spin and smell absolutely foul. I have adjusted the spin cycle to the lowest setting to prevent wrinkling as suggested in the product materials. I have cleaned the washer with the recommended product on the clean washer setting, although now with the leak, that means a good floor mopping too!I have contacted customer service about the leak since the machine is still under warranty - and they gave me a 4-hour window on a specified day for the service. I took the time off work and the technician failed to show. I called twice to follow up on his whereabouts and ETA. They did nothing except tell me to keep waiting. 45 minutes after the outside hour of arrival had passed, I called again. The customer service offered to make me another appointment so I could take another half day off work and hope he would show up the next time. When I asked for a preferential booking (with a real time) to minimize taking more time off work, the manager said all she could do was give me another 4-hour window. I said that was really bad service and she hung up on me! Another rep did do a little better - he sent me a name and number and said I could try to book an appointment directly and hopefully minimize the additional time off. Its the last Whirlpool appliance Ill buy - with that kind of customer service, Id rather be out pounding my laundry on a rock.

This unit has been in operation for over 40 years. It recently developed a freon leak. Rather than repair this unit that uses out of date freon I am going to replace the unit. I have had to replace the contactor twice and had to service the condenser fan once. All in all I think I got my money's worth.

Washes great. Love the literal bells and whistles. Never has failed to give the family a very clean wash. Price was great and got the matching dryer too. I have heard prices have gone up but this washer is worth every penny.

Its a big buy to decided on fridge, bought one last year and the drawer keeps popping off the plastic piece. Who designs these to where the piece isnt long enough to stay put. The Veg filter in the back came broke so it doesnt stay on. Just upset to pay that much and have a really cheap product.

I have had an extremely frustrating experience with Whirlpool refrigerator WRT311. It broke after 6 months. So far it has been diagnosed twice with a faulty compressor and leaking coolant. Whirlpool will (seemingly) never replace an appliance--even if it makes no sense to keep trying to fix it. This is a $600 refrigerator! I cant imagine how much they have spent in repair costs. They simply send a service tech time after time, jerking the consumer around with no regard for what we have to go through to arrange 6 tech visits, some of them multiple hours long. Yes, we have had six tech visits, for a total of 10+ hours, and six weeks living with a broken refrigerator. As well as 30+ phone calls, hours on hold, etc.The refrigerator is loudly throbbing away after being refilled with coolant twice, and is still leaking coolant. Are they hoping the customer just gives up and buys a new appliance on their own? I wonder about the many positive reviews of their appliances: Are they fake? Are they churned out by Whirlpool? I have no confidence in this company. They are inept, if not crooked, and I would advise buyers to beware of poor quality and extremely poor warranty and consumer service.

Size was greatest consideration, then cost. Next was power consumption. Quality claims were of no value, since ALL are made in China/Korea. Korean made would be a better choice than China. Am satisfied, but not greatly, as refrig. bottom freezer died a few days out of warranty. YouTube video had my exact refrig. so fixed it myself. Bottom freezer drawer keeps coming off its slides, but I live with it. Top refrig. section freezes things on top shelf, but 2 and 3 shelves down, temp is 39 to 42 = cannot get even temp. As a former inspector, I know about air circulation, crowding.

The dishwasher we purchased is a great deal. I love opening up a dishwasher to sparkling clean dishes. The top rack moves up and down and silverware stores easily in the door. Its sooo quiet and easy to use. I love the hidden buttons that dont attract my toddler! Highly recommend!

Purchased on 04-26, professionally installed on 04-29 into a clean, large, well-ventilated area within the garage. Has turned itself off every day since then. Flashes code 10, screen is dirty... Pull the burner and the screen is clean. Called Whirlpool. They tell me to clean it again, so I do. This goes on for weeks... I can now pull the screen and clean it with my eyes closed. I get up a half hour early every morning to complete my water heater re-lighting procedure so my family can take a warm shower!!! Whirlpool gives me a phone number to a repair company. They tell me the repair person will have parts on the truck. I wait four days, guy comes out and says, You need a control valve.... did they send it to you? So I had to call Whirlpool back and order the valve... three more days... Very next day after repair, the thing shuts itself off again! I call Whirlpool and they try and push me off to the repair company, saying they are now responsible for the repair, but in the same sentence the tech says the heater needs a burner assembly. Okay, so you know it needs a burner assembly, but you ask me to contact the repair company to come out and fix it knowing they DO NOT have the parts on the truck? Only after I change my tone and raise my voice does she offer to send the part ahead of the repair appointment! In my opinion, Whirlpool has reached the top of a list shared by other mega companies like Bank of America and Time Warner Cable... Too bad the accolade is for the worst product and customer service. DO NOT BUY Whirlpool.

We bought a Whirlpool range. The same day we got it the burner exploded and my electricity went off. I called the customer service to request a replace, they told me a technician had to go and look at it. They did. I had to miss a day of work as they come between 9 to 5 pm (will not tell you what time). The guy say the range is defective (really!??) and will need to request parts. I called them again (after 15 times you wait minimum 30 min each time). They told me they can replace the parts. I said I bought a new appliance not an use one. Money back. Told me somebody will contact me. Week later nobody contact me and still waiting 30 min each time. I called nobody answer my calls. I wonder I may get somebody if I wait hours? No idea. Please do not buy from this guys... They are bad in all the way.

I bought these products 2 1/2 years ago along with a dishwasher and Microwave, all which are Gold Series. The first month my Microwave broke. Instead of a certain part that they used to use, they now use a Capacitor instead and it broke. The repairman fixed it under warranty, but told me Ill be seeing you again. Then, my oven occasionally says Function not available. Whirlpool wont tell me what the problem might be and they have nothing for troubleshooting this problem in their manual. My only solution is to reset the circuit breaker and then it works for awhile. Now, My refrigerator has ice building up at the bottom of my freezer and leaking all over my floor. I found a Whirlpool bulletin online which explains that this problem is because of a defective part (Grommet) and that they have a replacement part for it and you can get it by calling their customer service department. Why didnt they send out recall notices to their customers?So, on 8/10/2015 and 8/11/2015 I tried getting this new p-trap part, but for two days now Whirlpools computers arent working and they have no other way of looking this stuff up. Very poor customer service and I also waited for a half hour on the phone to be told their computers arent working. How about putting a message on their pre-recorded message letting customers know their computers arent working?

I have recently bought a Whirlpool Cabrio washer/dryer combo and I wish I had read your reviews before doing so. I spend quite an amount of time washing, re washing, rinsing dark clothes to end up washing them by hand as the washer leaves unsightly white streaks on them. I have tried switching from hot water to cold, using very little detergent, buying clear detergent, then organic detergent, extra rinsing, etc. to no avail. Very frustrated and disappointed. I would gladly join any class action to stop Whirlpool selling these useless but expensive washers.

Steam cleaning DOES NOT work! I have complained to Home Depot and Whirlpool since my purchase 9/2018. They sent 2 different repair men and both times I was told there was nothing they can do. I got one phone call from Whirlpool (Maytag) and they sent me a cleaner (wish is just for the stovetop). No other return emails or calls have been acknowledged. My stove looks like it hasnt been cleaned EVER! I was also told to use elbow grease. I am so disgusted and at my wits end. Any suggestions, besides court?

We bought a fridge in November 2013. Brand new, paid about $2400. After a few months, the fridge wasnt keeping our food cold, was leaking from the ice maker, and wasnt making ice. I called for a repair and about a week later they sent someone out. He assessed it, then came back a week after that to replace the part. Within a month or two later, the same problem. I called for service and was set up with a new company. The repairman called me a couple days later and instead of setting up a time to come in, he says its a common problem, he knows whats wrong, and he will order the part and call me next week to come replace it. A week passed, no word. I tried calling the man back, left several voicemails, and no answer. After another week, I call whirlpool again and tell them I heard nothing from the man and at first they tell me they cant do anything with it since it is an open ticket and I tell them thats not okay. They need to close it, he never even came to the house and assign it to someone else. After they tried multiple times to call the repair company themselves with no answer, they assigned it to a new repair company. Again, it was assessed, a part was ordered and replaced another week later. So now its been well into 9 months of having a worthless fridge. A few weeks after that part was replaced, the problem was back and I called again for repair. I was told if this problem is not solved this time I would be eligible for a replacement fridge. Obviously, it did not work so I called to have a replacement fridge at the end of August. I was told that someone would call me to set it up in 5-7 business days but maybe a little longer since Labor day was right around the corner. I waited, patiently. I called every few days for weeks until mid October and kept getting told it had not been assigned, they are really backed up, it will be just a little bit longer and they will send a message. Mid October, my sister in law called for me and she was told that it was denied because I had not had it serviced within the last 4 weeks. WHAT KIND OF ANSWER IS THAT??? Thats like putting salt on a wound!! I have had spoiled food, constant clean up of leaks, and constant wasted calls to get told that it was denied because it wasnt serviced in the last 30 days while I was waiting for a response from Whirlpool??? So of course I grab the phone and go off. They agree to reopen the case because it was denied for a bad reason. At this point, as I type this, I have been on hold for 55 minutes to speak to yet another supervisor because it has been 2 and a half weeks since they reopened my case and I am told it has not been assigned and the best they can do is send another message.

I am on my second Whirlpool hot water heater within 7 years and both had a 9-year supposed warranty. Upon replacing the pop-off valve (at my expense), I paid $98 to replace the gas valve (part was issued by Whirlpool). Still having problems with pop valve and now the pilot light wont stay lit. Upon calling the number (877 817-6750) I was finally told they would replace the heater. When I stated that I did not want another faulty Whirlpool heater and that I would take the faulty heater back to place of purchase but that I wanted a local plumber to install their own heater, I was told that I had to have a thermal expansion tank or they basically would not do anything. Why would I want a third Whirlpool product? The second one is ruining my tiled basement floor as it is. So after spending over $600 for the faulty heater, now I have to spend $700 to replace it.

Last year, our clothes started coming out too wrinkled. And until recently, its making a loud noise like an airplane. I called Whirlpool, and the only help they can give me is finding a company that would do service and would charge a lot.

I purchased a lot of Whirlpool appliances -- washer/dryer, dishwasher, microwave, and now a Whirlpool stainless steel refrigerator. This was approximately the end of 2014. Not long after I purchased the refrigerator, the front started with small rust stains. I notified Whirlpool and all they said was call Scratch-b-gone in California. My refrigerator should have been under warranty. They offered no other help. I live-chatted this morning and they say the same thing -- call another company. You are now out of service. Im so very disappointed in Whirlpool and will definitely rethink purchasing another Whirlpool appliance. My other stainless steel appliances are not having a rust problem -- just the refrigerator. I havent tried the Scratch-b-gone yet because on their website they say that a lot of Whirlpool products have a coating on them. VERY, VERY unhappy with Whirlpool and their customer service...

My French door refrigerator and freezer stopped cooling while under a 5 year warranty. The repairman came out 4 times to fix it over a couple months and I lost the ENTIRE CONTENTS of my refrigerator and freezer 3 separate times! I am a single mom working at a non-profit agency and I had to take 4 DAYS off of work to accommodate the repairman. Finally the repairman notified Whirlpool it could not be fixed and I was told by Whirlpool that it would be replaced under the warranty and I should wait for a call back, which never came. I called back after a few days to speak with the Exchange department and Mindy told me that I had to pay $1600 to get the exchange! When I asked to have the call escalated she flatly refused! What kind of corporation is Whirlpool that would treat customers this way? Never mind that the quality of their products gets worse with every passing year! Made to break so they can force you to buy a new one! Ive been without a refrigerator for 8 days already and cant feed my family properly with no place to store food!

Whirlpool Energy Saver Dishwasher Model DU850SWPS3 was placed in our new home purchased in May of 2010. We just found that this dishwasher had a slow leak in the seal to the motor which has ruined our hardwood floor, subflooring and part of a laminate beam on the floor directly below the washer, plus molding from the water. The leak has been going on sometime it was not noticed until the floor became so soaked from use over a long period of time that we finally saw the leak, by accident, in the basement which we hardly access. The Whirlpool costumer service was no help and would not entertain repairing the dishwasher unless we paid due to the fact it is over the year warranty. This is clearly a defective part in their product and poor workmanship on their part. We should not have to check underneath our new appliances to determine if we have leaking problems because we cannot trust them from failing. I will never purchase another Whirlpool product and will not recommend their products to anyone.

I bought three Whirlpool appliances (fridge, gas dryer and washing machine) from Abt in June 2012, delivered in July 2012. The fridge has not cooled from the moment we plugged it in and because I am out of state from Abt (IL), I have to deal directly with Whirlpool. According to both the Whirlpool customer service rep and her supervisor, if a product is defective from the start, Whirlpools policy is to try and repair it until they determine it to be scrap and only then will they replace/refund. I find this policy appalling since I paid for a good working product, from a company Consumer Reports rates very highly, but was shipped a defective one. Now, I have had two service visits, the second because according to Whirlpool the first technician did not perform the correct service. I have been told not to put anything valuable into my freezer for 5-7 days because most likely I have a coolant leak and the fridge is bad. This is terrible customer service and instead of fixing their error which is the purpose of having customer service, they are quickly building a reputation for a terrible product and terrible service. Good customer service would be replacing the defective fridge as it is clearly their manufacturing issue, taking the item back to their warehouse, repairing it if possible and selling it as reconditioned for a discount. I am noting my suggestion in case any Whirlpool representatives read this website. Another interesting item to note is the gas dryers absorb air from the environment around them so if you do any painting (full room or touch ups), the clothes that come out of the dryer may have a burnt/gas smell for up to 7 days. I am still waiting to hear back from the Whirlpool technician as to my burnt smell problem/resolution, but was told this from a separate service representative so I thought I would pass it on.

Whirlpool Cabrio WTW8500DW0. Like: Top loading, Handsome appearance, clear glass lid, easy access soap dispenser plus separate Oxi dispenser. Dislike: Does not have a soak cycle. We didnt realize until after we replaced our old Sears Calypso what a really poor job it was doing. It damaged the clothes and never really got them clean. Also, the small capacity made it nearly impossible to wash large items such as bedspreads or comforters. The Whirlpool Cabrio WTW8500 has be a delight.

To start with, the ice maker drips non-stop. I have to check it several times a day to make sure its not puddling up and running my hardwood floor. Because of the continuous that, drip, freeze cycle, it creates an ice dam around the rubber boot between the ice maker and ice bin....which they located in the door where there is inadequate cold, so the cubes melt, making even more of a mess, causing it to be unable to dispense them because it is one big mass... oh and that creates an ice dam also, so on top of replacing a torn boot a couple times a year I have to chisel out the ice bucket and defrost it once a week.Want more? The ice tastes horrible. I have no idea why. It didnt in my last refrigerator. The Tap water tastes fine, I disconnected the line running in to the ice maker and tried the water from there and its fine. So somewhere in the ice maker, something is wrong. There is more. The unit is a year old and now inside the refrigerator it smells like gamey shrimp. I have no shrimp in the freezer, fridge, not have I. I dont store anything in poor sealing containers, nothing has spilled, I removed all drawers, panels, shelves and scrubbed the whole inside with bleach/water. I changed every filter, checked the drip pan (clean), and still half-rotten shrimp smell.My last refrigerator was an Amana from 1986. I bought it used in 93 and owned it until I got this Whirlpool. Never had a problem with it. I have had non-stop problems with this over-priced Whirlpool and I guarantee it is the LAST Whirlpool product I will ever own.

I purchased a Cabrio top-loading high efficiency low water washer thinking I was doing something for the environment by saving on water and electricity. After about a month, I noticed that my clothes especially those with stretchable fabric were getting larger. My husband kept telling me I was imagining it. Then the clothes would get all tangled especially the pants with ties on the waistband. At the end of the cycle, the clothes are stuck on the sides of the washer and I have to pull them apart. Even after drying, I have to iron everything even my pillowcases which look like they have shrunk they are so wrinkled. I recently bought some 100% cotton outfits and they are even more wrinkled and are starting to lose their shape. I am now noticing that the stains on the clothing are not coming out even when I use a spot remover and put them through a second time.Now I started to notice an odor coming from the machine and my towels and wash clothes have a sour smell. I paid $600 for this machine and after reading the reviews, I just want to replace it. I am now waiting for it to break down. My husband kept insisting I must be doing something wrong. When it goes into the spin cycle, it bounces all around and I have to push it back in place when it is done. I do not think the clothes are getting rinsed enough so now I put them through a second rinse and always put it on low spin. It doesnt see to matter, it sounds like a rocket ready to take off. Is it even worth it to go back to Lowes where I buy all my appliances?

As with other posts here, the rear bearing is going out of Whirlpool Duet front loading washer. I purchased mine in late 2008. Moderate use always according to recommendations. I called Whirlpool and same story--no recall and it would be expensive to have it repaired. I cant see putting $400 to $500 in parts even if I repair it myself. I cant believe that with such a common problem, Whirlpool wouldnt either honor a repair or offer a reasonable bearing package to fix. It requires the entire back, half of a new drum. Poor design, but whats worse is no effort by Whirlpool to rectify the situation.

Whirlpool front loader duet washer WF9400SW01 - I bought this washer brand new in 2007. The rubber ring by the door started to grow mold after 2 years, the washer collects water after wash. Water was dripping down to the drum and sit there. If I forget to check and drain it by turning on in the rinse cycle, it wets the entire floor. And it sounds like a freight train after 4 yrs when it spins. My last washer lasted 20 years and it was a whirlpool top loader. Thought I might get that with this one.. but NOT.

I bought Whirlpool fridge in 2013 and as of today I am on the fifth ice maker. Unfortunately I did not get the extended warranty. It was purchased At Lowes Model number GZ25FSRXYY2. Do not buy this fridge. I called Whirlpool to complain and got sorry we cant help. Can you say LEMON?

WTW4950XW2 - I purchased My whirlpool washing machine wtw4950xw2 from best buy in 03/30 2013 and it just stop working after 3 yrs. The manufacture warranty was only good for 1 year. I think companies does that on purpose because they know these new equipments are not going to last. I think before they use to have at least a 3 yr or better warranty on appliances. First it started making this loud sound when on the spin cycle, so I had a repair guy come out. He told me that the bearings needed replaced so (how does bearings goes out in 3 yrs). I asked how much will it be to replace parts/labor. The Parts cost $250 and the labor is $200. I might as well buy a new washing machine. I am so disgusted with this machine. My previous Whirlpool, which was not the new modernized, I had for at least 12 years and also I bought a whirlpool dryer. My Dryer stills works after 15 yrs. Im going to try to hold on to the dryer until the long haul. I wish I just would have gotten my old washing machine fixed. Now Im looking for a new washer and I wont be doing a whirlpool or anything with a push to start - just a plain old agitator, no sensing mechanism, just basic.

Ive bought two (2) whirlpool dishwashers in approximately two years. Both dishwashers stopped draining shortly after one year. I checked the filter, removed parts at bottom of appliance and checked the drain hose and my home drain to make sure that none were clogged. After testing the draining system a burning motor smell started to occur. At that point I disconnected and threw away the appliance. I dont know for sure but I think this is a recurring and known defect.

Mine came new with the home I purchased 3 years ago and so far I have had no problems at all. The only drawback is that if it is on, you can hardly tell it is running so if you forget you might interrupt the wash cycle unintentionally. It does an excellent job on dishes and the stainless steel front is easy to keep clean since there are no mechanical knobs or switches, you can just wipe it down and be done in less than a minute.

This is an EXTREMELY dangerous range. The burner knobs leak - turn on with just a bump and leak gas. Any slight movement causes the knob to move and allows the gas to leak before the igniter ignites the gas. Has happened THREE times!!!! Has this product been recalled???

We acquired the Cabrio Six Sense washing machine through the purchase of our new home, and quickly realized why it was left behind. This thing is pretty and has lots of bells and whistles, but that is where it ends. I am very surprised to find out that Whirlpool put such a piece of junk out for purchase. I have owned Whirlpool products in the past and had great performance and quality. We will be pulling this hunk of junk from our laundry room and installing the GE washer that we already owned immediately. Anyone want a free washer?

We just remodeled our kitchen and bought a Whirlpool kitchen suite in May of 2016. The refrigerator is absolutely terrible. I have had a repairman come out and fix the same repair/problem 5 times, a sheet of ice forms beneath the vegetable drawer (We have only owned the refrigerator for 5 months). Each time the repair person has come out it costs me a day of work due to having to wait all day for the repair service that Whirlpool hires out, well be there between 9am and 4pm. This morning I decided to check to see if the sheet of ice is forming again, it is. So I call Whirlpool again.Again, I call Whirlpool and ask if I can just get a new unit; 5 repairs in 5 months on a brand new refrigerator. The reply I get from Whirlpool is always well send someone out to fix it. The unit has to be deemed irreparable or a part has to be replaced multiple times. No parts are being replaced... no one knows how to fix it. I dont understand why a large company like Whirlpool would want people to write bad reviews for their products and customer service. Im extremely irritated with how I have been treated. I just want a refrigerator that works!! DO NOT BUY A WHIRLPOOL REFRIGERATOR!!

I just bought a new dishwasher because my 5-year-old one went out, model number DU1145XTPBA. After pulling the old one out, I took the motor out and lo and behold, what did I find but bad bearings. The motor was fine, just the bearings were rusted out and were jamming the motor so that it wouldnt move. The price of a new motor, $149.00. Well thats a bit much for something that only lasts 5 years. I went on eBay and found them for $70 to $170.00. So if you have a problem where your dish wont wash at all but fills up with water, it may be nothing more than cheap bearings in the motor. If I, myself, were this companys CEO i would really consider changing companies that they have making these motors or at least the bearings. Just wanted you to know that this is the only problem I have had with this one and Im going to replace the motor now that I know what it is. Thank you Whirlpool for a day spending repairing and replacing one of your dishwashers. I learned a lot.

August 15, 2011 - We purchased a new Whirlpool Water Heater Model N50T61-403 for $398 from Lowes. We used their recommended installer (that was our first mistake!). He made the following installation mistakes: 1. He connected the hot water to the cold water & the cold water to the hot water. 2. He installed DRYER venting instead of HVAC venting. 3. He used flammable tape on the venting instead of screws. 4. He had incompatible metals touching near the gas line which can create an electrical charge & thus, a sparking situation. 5. He left us with a gas leak. 6. He did not install the screen that is supposed to surround the base of the water heater.7. He failed to strap down the expansion tank.These failures were discovered by an HVAC person who was in our basement to give an estimate on a replacement of the furnace & AC coil at the same time this genius was installing our water heater. The installer overheard the comments & literally... he disappeared & we never saw him again! We told all of this to Lowes & they were not phased in the least -- indeed, they didnt even seem surprised! They sent out a few other guys from the same company to correct the errors. So, it finally was installed & passed the county inspection & we had hot water again... for a little while. Within a few months the water heater pilot light would not stay lit. I was having to relight it once a week or so. After much arm twisting, we were finally able to get Whirlpool to send out a new pilot light assembly and pay for the installation. It was installed July 25, 2012. And.... it worked for 8 months. After returning from a trip on April 30, 2013, we went to take showers & the water was cold. The same problem was happening again... The pilot light had gone out while we were out of town & it will not stay lit & I have to relight it every 2-3 days.We talked to an assistant manager at the Lowes store where it was purchased. He talked to Whirlpool & Whirlpool said they would pay for the parts but not the service call which would be $149. I also learned today from the same manager that Whirlpool will not replace the product until they have replaced the same parts three times. Hmmmm.... Lets do some basic math here. $149 x 3 = $447! Thats MORE than the water heater cost! We believe that the water heater has been defective from day one & we also contend that their replacement part for the pilot light assembly is also defective (by design??). A pilot light assembly should last longer than 8 months!We are getting ready to build a new home within the next year. We will get to choose our supplier & the manufacturer of the appliances that will be in our home. Needless to say, Lowes will not be on the list. They keep saying, Our hands are tied. (Not buying it!) And Whirlpool will definitely be off of our list as their customer service is the worst Ive ever seen & their product quality is sub par. The other thing I experienced with Lowes was that when I tried to leave a review on their site for this specific product... twice... both reviews were rejected. The reviews presented the facts as Ive stated here, but because they showed Lowes & Whirlpool in a negative light, they were not posted on lowes.com. So, consumer beware -- their reviews are heavily screened so that the negative reviews rarely get posted. The consumer should be aware that the reviews on Lowes website are heavily screened & therefore do not equally represent consumers who have had a negative experience. This is an integrity issue.

I just bought this water heater on 2/12/12 and it has already started having problems. I got a self diagnosis of the gas valve needing to be replaced. I think that if this becomes an ongoing problem, whether I have a warranty or not, I’m going to trash it and go with another brand. I shouldn’t have to pay to have the gas valve replaced.

You have to take into account that this microwave doesn’t heat up as others I’ve had so even if the instructions call for something to be cooked for 5 minutes, you have to add at least 2 minutes more. If not it would be undercooked.

I purchased Whirlpool front load washing machine (Sport 1072 CB) in March 2013 and since then it has been my worst nightmare. Buying a Whirlpool washing machine was one of the worst decisions I took. The problems started to come from the first month itself. Many parts have changed and are still being done. I am continuously requesting them to replace the machine but they have decided not to listen. The after sale service of Whirlpool is the worst in the industry.

The unit had all the features that we wanted and considered essential. The unit only weak issues is temperature(s) in both sections. The freezer is very poor with ice build up on the food stored for more than a couple of days. The manufacturer has been very weak in support as to how to solve this problem.

I purchased a Cabrio washing machine and discovered multiple repair issues over the last few months. I have had to replace a pump for $85 and now the machine will not complete a cycle. I found out the the whole thing is rusted above the barrel which is causing a leak in the back and leaving our floors covered in rust shavings. From my research and reading others reviews and issues, they pay for a serviceman to come out and still it does not solve the problem. My husband is a student in college and we are living off student loans. We bought this machine because we trusted that a Whirlpool would last and be a good investment. I am very displeased on this machine and doubt I will ever put my trust in Whirlpool again. I called to complain and got the typical response I have read others got. I am not paying for a service call when it will not fix the washer in the end. I plan to file complaint after complaint and encourage any class action suit against Whirlpool for producing a poor washing machine and misadvertisement on this machine. I will move forward in this. I feel that as consumers we have a right and should have a sense of ease when you spend $900 on a product that it should work and not give out as it has so quickly. If there has been multiple people with common complaints, then there should be a recall on this washing machine.

Our long and tortuous experience began in 2013 and continues to this day. But Ill just give the headlines. In August 2013 we bought Whirlpool BTM French Door KFIS20XVMS11 from Lowes. Three years later we learned that model number appeared on the attached recall notice which had been issued just days before our unit was delivered in September. Neither Lowes nor Whirlpool notified us of this recall which described a simple repair to a part that was leaking so slowly that its effects took three years to show up in a destroyed floor and cabinet enclosure that will cost $2981 (and still rising) to repair.We called AIG, the company behind the extended warranty provider, and they responded promptly by dispatching a Whirlpool factory authorized service technician who attempted unsuccessfully to drag the unit from its alcove over the warped, erupted floor beneath. With the refrigerator half-way out of its enclosure, the technician stopped and asked us to sign a waiver of liability. When we refused, he announced that the problem was water damage and he jammed the unit back into place, leaving dents in both doors and the freezer drawer below.We went to Lowes, who strung us along for several months before sending an engineer whose report concluded that the problem was a manufacturers defect (The Lowes engineer and his associate damaged the unit further when they forced it back into place over a floor made more uneven when they removed the pieces of rotted oak shown in the accompanying photo.). Based upon the engineers report, which Lowes said it had no duty to share, we were given a 1-800 number for Whirlpool customer service, with assurance that we would be taken care of. Although we had to start from cold without the engineers report, Whirlpool customer service was initially very accommodating and gave us hope. For a moment, I thought we were going to get resolution. They assigned a case number and we supplied the requested documentation. That was on a Friday in March, 2017.Monday we were surprised to receive a sternly worded notice from the Whirlpool Law Department that a clerk there would be taking over our case. We realized that we were far from resolution. Why did the Law Department intervene? We dont know. We guess it may be because they want to avoid a class action lawsuit on behalf of possibly thousands of leaky refrigerator owners (Whirlpool, KitchenAid, Maytag, Jenn-Air and Amana units were all among the affected). In any case, since January we have been monkey-in-the middle among Whirlpools various departments, Lowes various departments and AIG, with no progress. What do we want? We just want things back the way they were before our leaky refrigerator did its damage and before Lowes and Whirlpool demolished our good as new looking KitchenAid refrigerator in the process of telling us they wont fix it.Footnote: We purchased all new KitchenAid Architect series appliances in August/September 2013, including top of line cooktop, dishwasher, convection microwave, convection oven and a French door cabinet depth refrigerator. Every unit except the cooktop has required warranty service, including five expensive electronic parts replacements. Fortunately we bought extended warranty service from KitchenAid/AIG, who have been terrific to deal with on the parts replacements. I dont recommend Whirlpool appliances but if you are intent on buying them, I do highly recommend extended warranties. As for the value of Whirlpools manufacturers warranty, watch this space. Ill be back with the final resolution.

My new washer quit working properly. It does not spin or wash properly.

I purchased a Whirlpool Flame Lock gas water heater with a 12 year warranty from Lowes in November 2011. It lasted almost 6 years. Called Whirlpool Support and no one in my area is a certified repair facility. Closest one is 45 miles away, and he wont drive up to check out my water heater because Im too far away. Called someone in town. He came out, looked at it for 2 minutes, and said he never saw a water heater like this, but Sears may carry parts. Charged me $50 for service call. Sears couldnt find the model number in their parts catalogs. I dont have a manometer (What is it?) so I cant do diagnostic tests on it myself. Cant find out anything about them online except complaints from other steamed customers about this crappy product. Whirlpool Support wouldnt do anything else for me except say they were sorry I got stuck with a bad product of theirs. It was made for Whirlpool by US Craftmaster Water Heaters Co.