My mother bought these two years ago along with a washing machine and fridge. And now they are falling apart. The dishwasher wouldnt clean the dishes so my mother called the warranty people. It took a week to have someone come out and say it was fixed. The very first load it wouldnt clean the dishes. Now it takes another week to have someone to come out and say they need to order a part. Once the part gets here two weeks later it took 6 hours to fix. They replace the whole bottom half of the dishwasher, could have easily replaced the whole unit. Now a week later the clothes dryer doesnt turn on.

I purchased a Whirlpool 12-gallon point-of-use water heater as a booster when I was going to get a tankless and when we decided that we didnt need a tankless, I tried to get an RA number through the manufacturer so that the store could give me credit, as it says directly on the water heater, Do not return to store. They said there is nothing that they will do and it cant be returned to the store. So, what am I supposed to do with this water heater now? Before I knew this was going to happen, I purchased a 50-gallon Whirlpool water heater as well. So now, I have the 50-gallon that I have had to replace the element for already and I have only had it for less than a month and a half, and the 12-gallon is just sitting in my garage. Im completely irritated with this company and do not recommend anyone to go with this company! This is the worst customer service!

I purchased and had professionals install a Whirlpool 30-gallon water heater in 2007. Since that time I have had issues with the unit not staying lite, but have been able to deal with it myself. Then in November 2011, it wouldnt work. After paying a plumber to come out and check everything, we got on the phone with Whirlpool who goes through their generic checklist, and after all that they agreed the control was no good. They sent a replacement part out at which time I had to pay to have put in. Now, March 2012, the same thing is going on with the unit. Customer service is their same polite self and have to go through their checklist, but unfortunately we were cut off. This was followed by calls and trying to get the same operator, who was supposed to call me back. It didnt happen. I then called and was hung up on. Finally, I had to work with another operator who again wanted to go through her checklist! She finally agreed the same control unit must be bad and is sending me a new one so I can pay to have it installed! They will not admit the unit is bad and replace it completely. I guess when buying Whirlpool you need to understand they dont back their products. It appears to be normal that a control unit from Whirlpool only has a life expectancy of 3 or 4 months. Last Whirlpool I ever buy!

I purchased Whirlpool dishwasher, model DU930PWSTO, in 9/2007. It quit working in 5/2012. I expected an appliance made by a reputable manufacturer (Whirlpool) to last longer than five years. It seems like a manufacturing racket where they build these things only to be replaced a short time later. With service calls and parts replacement, its cheaper to buy a new unit. Talk about a circle jerk! And who the heck puts anything else but SS screws in a water soaked appliance? Duh. Rust! Im disgusted and dissatisfied with the whole company. Im still waiting on their response to my complaint email; at the time, the machine quit working. Whatever happened to pride in American made products? Or, did this get company bail and were now slaves to the Chinese junk once again? Ill never buy another Whirlpool appliance again. Does anyone have anything good to say about this company? I wish I would have read this blog before purchase.

Like many other reviews Ive read here this morning, I bought a Whirlpool Cabrio HE Top loading washer before I did my homework. I purchased approximately 2 years ago. While I dont seem to have the volume of complaints Ive read from others, I do have many intermittent complaints. As others have described, from day one I have gone from this uneasy feeling about how it is working to down right POd about the condition of my clothes after a load finishes.List of issues you will avoid by buying a different product: 1. Water levels SO low your clothes dont get clean. Yes Whirlpool, thank you for trying to save me $$ by lowering my water bill, but for goodness sake there should be enough water in the damn tub to cover the load. I literally watch dry clothing twist back and forth and NEVER go out (like they claim) to the edge of the tub and under then back up in the center. Instead they just sit there watching from the edge while the poor items of clothing in the center get twisted together.2. Powdered detergent, even if listed as HE will not dissolve in this low water level and will end up as white patches of film on your dark clothes. Suggestion to avoid this - dont use powdered detergent, but even if you use liquid HE detergent, you may still experience white patches of soap film on your clothes. It happens on all of them but shows up clearly on dark clothes. Setting the washer to always do a 2nd rinse cycle will improve the outcome. Not a perfect solution since the point of a low water washer is to use LESS water and not more by running a 2nd rinse on all your loads.3. No Consumer/User options to allow you to use the washer as you see fit. Since I paid a small fortune for this stupid washer and didnt realize that I would never again be able to dye fabric in my washer I am posting this as a warning to other crafty consumers. DONT BUY THIS WASHER if you ever want to dye fabric or an article of clothing larger than underwear. There is absolutely no setting on the washer cycles that will fill the tub with more than a few inches of water. The washer falsely has a mislabeled setting called Deep Water Soak. This is absolutely a LIE. Good thing I tested the cycle before putting my blanket in there to dye it. The cycle spins many times in the beginning pouring water into the clothes, then empties the tub and does it again. Then after 10 minutes into the cycle it begins to fill (if you want to call it that) the tub.After putting about 3 inches of water in the tub - not even enough to cover the top of the articles in the tub (I used 6 towels as my test subjects) it stops to soak. But stuff is still sticking up out of the water!!! OMG! So frustrating. This would not do for dyeing anything of value as you would not be able to agitate enough to ensure coverage of the fabric evenly with dye. Just dont buy this washer if you have, as I have in the past, enjoyed changing the color of linens and re-dyeing dark clothing that have faded! Whirlpool clearly didnt care about how consumers actually need to use the washer. I may try using this setting by pausing and filling it manually with buckets of hot water from my sink to get enough water in there to cover the fabric. Its just ridiculous that I even have to consider how to outsmart my washer!4. Smelly clothes. Seriously. I do the obligatory monthly Affresh cleanings, and I have learned to leave the lid open after the last load of clothes so the tub can air dry. However, I still from time to time pull a load out of the tub and it smells like mildew. And dont think for one second that the smell will go away when dried. I have opened the dryer and pulled clothes out, smelled the mildew and put them right back in the washer for a 2nd go round. Nothing worse than putting on a clean nightgown and smelling like mildew! Ewe!! With this awful washer you can NEVER leave a load of washed clothing sit for any length of time or you can look forward to smelly clothing. Hate it. Absolutely HATE it. Again, this defeats the purpose of using less water.Cant make myself spend more dollars that I dont have in the budget to replace this piece of crap. I have figured out all the workarounds for now, but as soon as I can replace it I will send it to the dump. Not going to resell or donate to anyone else as it would just be a burden for others. If there was ever a rightful need for a class action lawsuit to compensate consumers for false claims by a company - this is it! Hope this helps prevent anyone reading from making the poor purchase decision I have!

I purchased this microwave in September 2010. It was installed in a vacation home, so it has actually been used for less than one year. It has now stopped heating food for the fourth time. The previous problems miraculously fixed themselves after flipping the fuse for a few minutes. I guess I should have been suspicious at that point, but I figured maybe I had overheated something. But this time, the problem has not corrected itself. The Whirlpool representative that I spoke to, while very polite and personable, only scheduled a service call that will cost me $89.95 PLUS parts and labor. I asked her if other people had reported this same problem, since it had happened to me several times. She told me NO. I decided to do some research myself (yes, I know; I should have done this BEFORE I spent $578 on a worthless product) and found that many others have had the same problem, and that this is obviously a defect in the design of this unit. Unfortunately, I purchased the entire Whirlpool package because of a special rebate available at the time. Now, I am wondering if my other appliances will begin to break down in the near future. After reading about the experiences of others, I am calling to cancel the service visit. I will be removing the microwave from my kitchen and purchasing a new one. Whirlpool has lost a customer. I will NEVER purchase a Whirlpool product again.

Fridge was purchased in Feb 2012 from one of the home improvement store chains - along with an extended warranty. It worked flawlessly for about two years, at which point it began draining into the freezer compartment and eventually onto the floor (up to a quart or more at a time). Initially this was a rarer occurrence, happening once every few weeks - but has recently become more and more commonplace.The extended warranty purchased with the appliance covered direct repairs, but am told it will not cover the associated damage to the hardwoods. The local technician contracted for repairs was familiar with the root cause and was able to diagnose immediately upon viewing the brand and style of fridge. As was explained, the drain systems are of extremely poor design leading to icing and blockage of the drain itself during defrost cycles. The only fix at that point is to essentially turn the refrigerator completely off (remove power) and manually defrost the entire thing. The repairs were conducted same day as this review, and as such I am unable to say whether or not the fix is a lasting one.As a note, Ive not experienced any other mechanical or electrical failures or shortcomings with this model. It cools effectively and properly and has not had any history of trouble with making ice - as some other reviewers have experienced. The door containing the ice dispenser (left side) however, does not stay open, swinging shut from full open in a little over 4 seconds. Im still awaiting a complete estimate on the floor, but an initial value on damages is in excess of $1,000. Given current knowledge and the opportunity to choose again, I would select another manufacturer.

Cabrio washer Model # wtw5840bw - I purchased this washer one year ago. It has a defect that comes along with it. You think your clothes are getting clean. But in reality they are not. This washer does not fill enough water to wash a small load of clothes. It has ruined three large bags of my clothes. Stained they smell in general they are not clean. Worst washer I have ever bought. General public Please be aware of this issue if you are going to purchase this washer. It is a big expense to be put out to the curb.

Refrigerator, less than one year old, quit working and destroyed several hundreds of dollars worth of food. Whirlpool warranty division was notified and a service technician was scheduled to arrive yesterday, a week after the warranty division was notified. Yesterday, no one arrived. Today the warranty division was again notified and we were advised the service technician was never scheduled and they do not know why this happened. Here we sit again for another four days awaiting a service technician.I am disgusted with the failures of Whirlpool and their warranty division. Again, in less than a year Ive paid nearly three thousand dollars for a refrigerator and it fails, destroying hundreds of dollars of food. This has been a complete struggle trying to maintain food in a household both children. I expected a long time manufacturer to provide better warranty, service, and not just tell me they are not sure why. I would hope that no one ever buys their products again, God knows I will not!

Purchased 03/28/13. Refrigerator 62 degrees on July 4, 2013. Called for service July 5 - came out July 9 and told unrepairable - wiring harness set against tubing rusted and broke wires. Since July 9, I have been trying to get my replacement from Whirlpool and always told they will call me 24-48 hours - never calls. Asked for supervisor on July 22, then asked for her name and direct number. Supervisor said someone would call me about delivery. Supervisor told me if a local store would have had in stock, they would have sent it out from there (called local store and was told 6 were in stock and could be delivered tomorrow). Tried to call supervisor back to inform her, but number would not go through (apparently bogus number). As of July 22, 2013, still no refrigerator. Very poor customer service/service repair. July 24 - asked if I needed to get an attorney and/or contact local new consumer advocate - Whirlpool said they would issue a refund check for the refrigerator, and that I should receive it in 14-21 business days - said they could not refund on credit card I used to make original purchase. Hopefully, the check will arrive.

Found after care service as bad as oven performance. Phoned for advice and told need to get used to new oven. My advice would be do not buy whirlpool ovens.

I bought a Whirlpool WFW9470 Front Loader Washing Machine 11 months ago. The washer appears to complete a wash cycle but leaves the washing wet and with no error message or light. Whirlpool says the machine is not designed for light loads. The technician says washing on a light load will damage the bearing. We had the spin bearing replaced after 8 months. But still, the washing remains wet and the bearing wears out prematurely.

I purchased a Whirlpool Washer/Dryer set in June 2014. Yesterday, Sept 9, the motor stopped working. The machine was on but nothing happened. Called the repairman who said the motor burned out and had to be replaced at a cost of $180 plus $75 for his labor. I paid around $400 for it a little over a year ago and now I have to pay $255 to get it repaired which is ridiculous for a ONE YEAR OLD machine. I will never buy Whirlpool again. I should have read the reviews first before buying but I always thought this was a good brand. Lesson learned, never buy Whirlpool.

My washer is a top load, energy and water efficient model. I am amazed at how little water it uses and how well it cleans. I do have two issues, the capacity looks huge but it will not take a queen size and double sheet set in the same load. It unbalances and then cant seem to get going again. The other issue is that you cant pause the wash and adjust things, you have to cancel and start over.

Have a warranty with them to get reimbursed for repairs for a year. Have had to use it twice now for the same part. Customer service told me itd take two weeks to get a certified repairman of their choosing to be reimbursed. Two weeks to go without a fridge is their solution and they have no other repairmen working. So I ask to speak to a supervisor and the representative tells me she wont transfer me out because thats the way it is. Paid out of pocket to get it fixed immediately instead of waiting.

Our Whirlpool Cabrio Washer is barely over one year old, and its getting increasingly louder (I cant hear the TV in the other room). I researched this issue and found this is a common problem with the upper and lower bearings. Check it out on YouTube; its easy to find. Whirlpool should buy these back! Is anyone aware of a class action lawsuit against Whirlpool regarding these pieces of junk?

I recently purchased a new Whirlpool propane water heater. Dependable name, dependable product, years of trusted service, right?! We have bought many Whirlpool products over the years but never again. Got it home and installed it. It sounded like a plane taking off, and that was in the garage. Next came the lack of hot water. Mind you, we replaced a 40-gallon tank with a 40-gallon tank and the last one we had lasted 18 years without a problem.Well, same showers as usual, and we were turning up the heat mid-shower and again and again during the shower. Even turning up the heat on the water heater didnt relieve the problem. We are not happy with the product. And, no, there is nothing mechanically wrong with it; its just sub-par. Our water heater from 18 years ago worked more efficiently than this newer model. We called customer service, and we were told that unless there was something mechanically wrong with it, such as a defect, there was nothing we could do. There’s simply no recourse.Shame on Whirlpool for not making a quality product and standing behind it. This was a very expensive purchase - over $500.00. We thought we were buying a quality appliance. Very disappointed, and I will be returning it. I’m never buying another Whirlpool product again. I can only hope that the company we bought it from has a better customer service policy. Very frustrated and disappointed.

Purchased the machine in 2008 for $800. I did not have any problems (wash 3-4 loads/week), pleased with the washing until July 2015 when the machine was spinning out of control and the machine moved approx. 1 foot across the floor (thank goodness I did not have it on a pedestal as it may have tipped over). I canceled the run. This was a fine washables load of 5 sweaters placed on a medium spin.Scheduled the Whirlpool authorized service tech to come out and fix. He indicated there is extensive repair required and would cost approx. $1800. And indicated he has seen this failure before and it is due to the plastic parts inside. Also, he has seen these washers last about 5-7 years before replacement. Wow, last washer I had was a Maytag and it lasted 15 years costing 1/3 the price of the Whirlpool Duet. Now perplexed on what to buy, called Whirlpool Customer Experience Center to register my complaint and asked if there were any updates to the product that would avoid this failure. The center indicated there are updates but they are confidential and did not know if this failure was addressed.

Everything I buy from this company breaks all the time. I purchased these brands hoping they were good but apparently not. Always have to get them serviced. Lately they did an exchange on my fridge. Hope it helps because after thousands of dollars of food in the garbage it better work. And the washer thought, Oh Im paying more. It will be good. At this point will cost me less to buy from another company. Buyers beware. Cause the company cant do nothing good for me so dont buy from them.

I purchased a Whirlpool 40 gallon gas water heater from Lowes approximately 4 years ago. As of yesterday, the pilot will not light. I assume the t-couple is bad. But in the process of doing some research, I could not help but see that there is a quality problem with heaters manufactured around the time mine was. I dont have the model number with me at the moment. I would like to know what the permanent fix is for these heaters.

Our first Whirlpool washer barely lasted 1 1/2 years. They replaced it with another one that broke within 9 months. When it worked, it was great... When it didnt, it either overflowed or did not wring clothes tightly on the second rinse.

Initially felt the burners and oven took a LONG time to heat up, but just accepted it. After a year and a half, the motherboard died. The part alone was almost $400 and labor $100. The self clean does not work very well. Glass top is very hard to clean. It has a large oven space and looks nice, but would avoid Whirlpool at all costs following this experience.

Purchase whirlpool washer model W2W4800xQ2 in Sept. 2012. Had problem with lid lock after warranty. Now lid lock does not work, takes 1/2 hour to start wash and does no spin. Called whirlpool and they will do nothing. Repair will be $200. I opt to just purchase new machine. This machine is one piece of garbage.

I myself cannot believe this. We remodeled kitchen in 1992. Gradually we had to replace the appliances except Whirlpool dishwasher. It still works okay. Only sometimes the detergent tablet does not dissolve. Anyway after 21 years, we are replacing it with another WP dishwasher.

My mother purchased a Whirlpool gas stove. When the stove arrived the door didnt shut properly. We were told to contact Whirlpool. They sent a repair person out who said that you have to use the stove a few times first and then the door would close. Meanwhile, I had a 2-inch gap and gas and heat escaping. I called and requested another company to come out and check it. No one called back. I called again and they sent out the same repair guy. Apparently hes the only one in the whole Charlotte metro area that can service Whirlpool. Again he said I had to use it more. I called again and requested a different repair person to come out. They promised to send out a lead. When the company called to confirm the appointment they said no one told them that. They finally sent out a different person. That person said absolutely the door was dented. He offered to replace the door. He then came back and said the door comes in too many pieces and he didnt want to put it together so I should contact the store I bought it from and see if they would replace it. Whirlpool refused to repair it. I was able to get the store to replace it after explaining to them the problems with the warranty service. I filed a complaint with the BBB and they lied and said they tried to contact me which never happened. When I called the executive office I was told that I was the problem and that it was resolved so leave them alone. I regret my purchase of my appliances and now have no one to stand by the warranty.

I bought my house in 2009, and the previous owner bought this refrigerator in 2005. By 2012 The light and temperature read out went out. A circuit board had to be replaced. I have a home service company that I pay for yearly which takes care of the appliances. As usual, the fine print on the back of the contract said circuit boards were not covered. When I went online to purchase the part, the cheapest I could find it was $180. My service company said they would not cover it because they break down so frequently, with Whirlpool as the biggest offender. They gave me a discount and charged me $125 for the replacement. Whirlpool is making a fortune on these defective parts, which last long enough during the warranty period, and then you are on your own.In 2015, after the refrigerator was 10 years old, the compressor died. Hundreds of dollars of food spoiled. My service company said I was covered for the replacement, but I would have to wait 5-7 days for the part to come in. I was so furious that a refrigerator of this age would break down on me. The repairman told me he has seen these Whirlpools break down after 5 years. He said they are junk. When I was young, we moved into a new 20 story building in 1963. All the apartments had the same refrigerator made by Frigidaire. I lived there for 26 years. When I moved out in 1989, that refrigerator was still there working perfectly. It never needed a repair. I never heard anyone complain about theirs either. How is it that in 1963 a company could build a workhorse of a refrigerator, but in 2005, Whirlpool, a company in business since about 1911 makes this junk? I will never buy a Whirlpool product, and will tell the world not to do so as well.

We have a Whirlpool Quiet Wash Plus dishwasher thats been doing a great job cleaning our dishes for just shy of 24 years. We use a cleaner every 2-3 months to keep everything cleaned out and sanitized. We use a liquid detergent and a rinse aid and the dishes come out clean every time. We feel like weve been blessed with this machine and would definitely buy Whirlpool again.

Whirlpool refrigerators with bottom freezers have a major defect in a tiny drainage hole hidden inside the back panel. The hole easily gets blocked with bits of debris during manufacturing or with a few bread crumbs, then it freezes shut. Then water ends up all over your floor. You cannot fix it yourself as you have to take apart the whole freezer. The repair bill is huge. This will happen often. Check on the internet and YouTube to verify & you will see that this happens to everyone with a Whirlpool. Also your floor will be ruined if you dont mop it up every few days until the repairman arrives! Stay away from Whirlpool!!

We bought this fridge 1 year ago. We have already been without a fridge from Oct 2016 to Jan 30, 2017 due to a drawer going bad which caused the whole thing to quit. Now it has an obstruction in the Freon lines that causes it to freeze up and not cool. It was deemed not repairable by service company sent by Whirlpool/KitchenAid, and yet they want one more test run. The last person I spoke with at customer service had a flippant attitude and said there are no notes. What they do is drag you along for so long, make you wait and abuse you with tests, and hope you finally give up and go away. I will never buy another thing with Whirlpool/KitchenAid stamped on it!

Purchased at Lowes and within days of installation the water would heat up so hot that it would spit and spew out of kitchen sink (10 away) and be so hot you couldnt hold your hand under it. Returned to Lowes and they reluctantly replaced it. I should have bought a different brand but I felt confident that it was just a faulty thermostat. Second one did the same. Tested different settings and it seemed to work ok but a few days later it was scalding hot again. Tech support kept telling me that water heaters are intended to be used or they are like a kettle of water sitting on a flame. I told them they were crazy to think a small pilot light could heat 40 gallons to scalding temp.Guess what? I left the heater on the pilot setting and with 40 fresh cold gallons in it. I returned 24 hours later to find it scalding hot again. I got down and looked through the view window and I couldnt believe the size of the pilot light. It is the biggest pilot light I have ever seen. It blows like a mini blow torch! And there is no adjustment. This is a serious engineering flaw and extremely dangerous. This heater is at my father-in-laws house and he probably doesnt use 5 or 10 gallons a day but still, NO WATER HEATER SHOULD EVER HEAT WATER TO A SCALDING TEMPERATURE WITH ONLY A PILOT LIGHT!!!

We purchased a Whirlpool Duet Front Loading Washer and Dryer. The control panel on the washer went out in March. We called for a repair. The repairman came, told us we needed to replace the control panel and he would order it. My American Express was charged $389.91 on March 26th. I called today, April 9, asking about where the part was and when my machine would be repaired. I was told the part would not be available until July 11, 2013. I cannot believe that a company would expect a customer to wait nearly four months for a part as well as charge them for the parts and labor four months ahead of the part. When I called, I was first told that there were 15 parts in stock, but then was told that there were not any available to me. I have cancelled the service but it will take them three weeks to credit my card back for the part.

I have Whirlpool Gold washer and dryer and microwave. All handles and grills and trays have broken. What a disappointment ! Their top of the line? We, at this house, will always avoid buying anything from crap pool gold!! Its a disgrace the way they make these things. And the support sucks!

Bought a Whirlpool Cabrio HE washer over a year ago. Recently, the spin and drain cycle stopped working. Went to find a repair person only to learn that many dont work on this model because of all of its problems. Did find a company who replaced a part ($100). Now sounds like a thrashing machine when it spins. However, now the machine wont even go through a regular cycle. Dont buy this brand!

Very unhappy with my top load washing machine. I use more water. Can wash fewer clothes and clothes do not come as clean as with my older Whirlpool. This machine needs a SERIOUS AGITATOR. Will not buy another Whirlpool.

I have a Whirlpool Cabrio washer and dryer combo. Recently, I have learned that the washer has a very common problem with the water pump. I have read amazing amount of complaints about this problem and apparently the company has nothing to say about this. The cost for parts and labor for replacing this pump is about $400.00, almost half the cost of the unit. This is unreal!

We have had our range for over one year. The main problem is that the large burners are in the front and the small burners are in the back. This means that when we are using the two front burners we cannot access the rear burners safely. (What country provided the engineering design for this?) One minor problem is that we cannot get used to the burner control arrangement. The outside controls control the front burners and the inside controls control the back burners. Our old range was the right control for the back burner and the left was for the front burner. Another small problem is that there is no back to the pan drawer. So, with the drawer full if a pan move when the drawer is shut it will be scraped off the drawer and fall into the back and becomes hard to reach to remove.

This is a freezer on top unit. Purchased in 2015, unit quit cooling, started making a roaring noise. Called local technician, he added 2 oz of Freon, said he has seen many of these same unit losing Freon. Technician said line that goes to compressor is copper and hooks up to aluminum line before attaching to compressor. This is leak point for freon; no way to know when the leak started, but freon almost gone and cost to pressure check for source of leak is costly and probably would not repair problem. Got 6 yrs out of it and I am replacing with another brand. Will never buy Whirlpool again. Should have got 10-12 yrs of use. Do not buy this unit. Wrote Whirlpool first, but no help. Indicated this could be a problem with these units but no recall so I am on my own. Out $900 for a new refrigerator. Big hassle. Unit no good.

Purchased a Whirlpool top loading washer. The agitation cycle is unreasonably loud. So loud you can hear it everywhere in my home and cannot have a conversation within about 30 feet of it. When I ran it for the first time I thought it was malfunctioning and when I called Whirlpool I thought they would send a technician to fix the problem but they told me that the sound was perfectly normal for high efficiency washers! My other high efficiency washers were very quiet. The fact that they think this type of noise is not only normal but quite acceptable makes me quite certain to never buy any of their products again. Very disappointed to see what once was a quality company to be so lame.

I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT IN MY LIFETIME!!!! If I could I would rate this fridge and Whirlpool’s repair and customer service a NEGATIVE 100. My wife and myself purchased this refrigerator on 6/2/19. On 6/16/19 we noticed that it was not cooling as should, we called in to set up a repair service call only to find out that we had to wait until 6/20/19 to have a service tech come out to look at the refrigerator. When the service person came out to look at it he stated that it needed a sensor??? And that they would have to wait until the evaporator thawed out to replace the sensor. We had to reschedule another tech on the following Monday 6/24/19 to replace the part. 8 days after the refrigerator stopped cooling.Now fast forward 2 weeks and now we have the exact same issue, whatever was fixed did not correct the issue. We had to call back into Whirlpool to make a setup another service call. We have to wait 5 more days until a service tech can come out to recheck the issue. Whirlpool offered no other assistance. If I could I would return this defective unit and buy a different brand of refrigerator. I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT IN MY LIFETIME!!!! I will make sure that I let everyone I know that I would never recommend a Whirlpool product!!

I purchased it new in July 2008 for $550, a single homeowner average 4-5 loads a week. First time it broke down, it was just inside the one-year limited warranty. It broke down again Sept. 2011, the basket separated from spinning mechanism. I learned that after $75+ missing day of work, repair tech quoted cost of repair $885 and a minimum of 10 days waiting for part to arrive.I called Whirlpool, the guy on the phone was nice but told me I was out of luck. Even if I had purchased the 3-year warranty, I would still be out of luck. The washer was manufactured in April 2008. What a piece of junk. Save your money and skip it. I wish I had. Aside: Whirlpool, whatever happened to standing behind your products? I used to think you were a quality brand. Im extremely disappointed and wont be purchasing any of your products in the future.

In 2012 we purchased a Whirlpool Nu40T61-403 water heater from Lowes that I installed due to us not being able to afford a plumber. I have since become a plumber. This morning while attempting to shower I noticed that the water was lukewarm with the shower valve turned all the way to hot. I got dressed and inspected the heater. I began to diagnose the problem. Pilot was out and Gas control valve signal light was off. Lit the pilot and it appeared to be functioning normally. My first thought was the thermopile had failed but seeing the pilot stayed lit this proved to not be the case. I was extremely relieved at that point. Turned the temperature control knob to high and the burner kicked on. At first it appeared to be functioning fine. But within about 20 seconds I began to hear detonations within the sealed combustion chamber.

Amongst all other items listed in these reviews (especially the tangling and twisting of clothes literally into knots), my guess is that is one way to ensure they are drier when they come out, wring them into knots... So now the pizza is slinging grease/oil all over the floor and water is leaking out from the bottom as well to make a perfect conglomeration of ** all over my tile. There is always more than one way to take care of the employees, hire sales people full of **, and technicians who know what the hell to do to fix it, with previous full of ** sales experience so consumers can buy more Whirlpool parts...

I bought a 38 gal. low boy electric Whirlpool water heater from Lowe’s. It was replaced because of a leak around the upper heating element after only one year. Now, the replacement heater is leaking in the same place, and it has been leaking so long that the electric terminals are rusted, water is standing in the cover plate, and the lining is soaked. I cannot see behind the plate and dont know it until the water finally made its way into the drip pan beneath the heater. When we saw the standing water, we turned off the electricity and shut off the water to it to stop a fire hazard. The warranty is up on my water heater, but my concern is that this could cause someones home to burn.

I called the dealers repair department, which said they had not seen this before and it looks defective. I have used the oven less than a dozen times. It is virtually new. They submitted pictures to Whirlpool. The oven surround is not replaceable, so the request is to get a new oven. Whirlpool responded with, This is normal... when the cracks break through, then there is a problem. What?! I have been cooking for over 50 years and have never had this experience before. This product is under warranty. By the time it cracks through, it will be too late to do anything about it. Since when is crazing on the oven bottom natural, especially after only a very few times used? This is defective and Whirlpool is shirking their warranty. I am very dissatisfied.

I am somewhat satisfied with my induction range. We ordered it just before Thanksgiving from Lowe’s a year and a half ago. We were told that we would have it before Christmas, which was fine with me. I don’t cook for Thanksgiving. Just a lot of Christmas baking. It turned out that Whirlpool had not started making our range until January and it wasn’t delivered until mid-January. It had been really good until about a month ago, when it blew the circuit breaker. My husband was cooking dinner while I was at work and it just blew the circuit breaker. No power surge in the rest of the house. No other circuit breakers affected. When the power was turned back on, two burners were out. As it turns out, the main circuit board is dead. So now the one large burner, a small burner and the ovens don’t work. There are two circuit boards for each oven. When it is working, it is a great stove. However when it doesn’t work, it is costly and takes a while to get repaired.

I loved the Whirlpool Refrigerator! Nice size and always worked well. Had to replace it after condenser quit working. This current fridge is unhandy in many ways. No light in the freezer and size is too small. Had to fit into existing space, but does not have as much storage space as the KitchenAid that fit in the same space.

I purchased my Cabrio washer and dryer 2 1/2 years ago, and for the past 6 months, I have dealt with it being unbalanced and I tried everything to get it balanced. When I researched the problems, I found so many other consumers are having the same problems and that Whirlpool will do nothing about it. I decided to start a petition on Change website to try to force Whirlpool to stand behind their product and correct the problem, offer us a refund or another product, or even fix the darn thing. It is tough economic times, and we spent money to have something that was energy-efficient as well as a product that is supposed to carry a good name. I am a single mother with three children, and I dont have a $1000.00 to throw away after 2 years. This is shameful that we, the consumers, have to deal with this. Please go to the Change website and sign my petition. The more signatures I get, the more leverage we have to deal with Whirlpool. Lets pull together and show Whirlpool we will not stand for them robbing us of a quality product. Thank you so very much.

The door handle is cracking on my Whirlpool microwave. This is a poor experience with Sears. My original door was smoked up from a kitchen fire. I replaced the door and handle in June. My boyfriend does all the cooking, so I did not notice the handle until November. It is cracking on the side. We contacted Sears, and they said it was past the warranty. This problem is due to a defective product. I have seen several similar complaints online.

I purchased whirlpool Model# WFG540H0ES gas with convection. I purchased it because the price was $1000 dollars less than comparable ovens and even now the price has gone up $300 since I purchased it. I really wanted the luxe look at a discount price, a burner that you could lay a grill over, and five burners which it provided all of those things. I hesitated to buy this oven because the door fell off the last Whirlpool within three years and they refused to fix it so I tried not to buy this brand but it had the amenities I wanted for the price I could afford. I really like the oven. I like the oven the best because it really does make a great cake. I like the two large grates that sit across the oven. It makes it feel high end. If you dont wipe the range immediately grease gets stuck on the range and is hard to clean. This is what I like the least. Im ready to wipe on the weekend and its too late. It took me four days of internet comparison to decide on this one. The house is not painted, the cabinets are falling off the wall literally but I am extremely proud of this oven and it makes me feel affluent even though Im not.

I purchased the Whirlpool Quiet Partner II dishwasher, Model DU1055XTVQ0, Serial # FY3762359. The racks are cheaply made and rusting! Almost all of the tips on the racks are rusting, causing them to corrode and break off completely! This dishwasher is well under 5 years old. Not sure what we paid for this machine but the racks should not be doing this after this short length of time. They shouldnt be doing this after any length of time.I called Whirlpools customer support center today and was told there is nothing they could do. The support agent asked if I had hard water, if so, that could be causing the problem (I dont have hard water). The agent stated that they do not cover rusting racks nor would they replace them, now I see why. They are expensive to replace. As of now, I will not be buying another Whirlpool appliance - ever! They just lost a dissatisfied customer due to their very poor quality and customer service.

This dishwasher does a great job of getting the dishes clean. However, it takes FOREVER. I mean, like 2 hours or more per load and that is even when I have it set to barely dry them! I really dont have any complaints except for how long it takes per cycle. The size and arrangement of this dishwasher is perfect for our family of 6. We can fit a lot in there and everything gets clean. Nice clean look and easy to keep that way. We bought the extended warranty but didnt need it at all.

Purchased the American Made Whirlpool in Oct. 2020. There is plenty of room and there are only 2 adults in the home. It is a basic no frills refrigerator. We do not even need the ice maker that it has. Would purchase this again. The only negative is it makes weird gurgling sounds on occasion.

Whirlpool Cabrio 6600 SW2 - Somehow a coin or two (?) are under the tub. It is not a high pitched sound. Just sounds like the machine is rubbing against the tub or something when it is being used. It does an excellent job of washing and spin drying the clothes, but the noise irritates my wife, which then irritates me. I took the top piece off and can see a coin DOWN there, but cannot reach it. Must I turn the machine upside down and try to shake the coin(s) out?

Bought this washer/dryer set Jan 2020. No agitator but has nubs in the bottom. Huge washbasin that will have 5” water in the bottom. I watched the was cycle and my Nursing scrubs NEVER went underwater...ever. Yes, we made sure the center was wide open and didn’t cover the center, at all. Filled the basin 1/3 full. My daughter’s sweaters had been rubbed together so aggressively in the basin they were unwearable because the knit was pulled and fuzzy. Looked like they were run over in the street. Soap never rinsed out of the clothes. Two daughters developed skin rashes. After I took my clothes to a commercial washer and rewashed them, no more rashes. My mom called Whirlpool. They tell us use NO MORE than one teaspoon laundry soap. LOL! There isn’t even enough water to get the clothes wet! Try Deep Water cycle... Got 6” of water. Load requires an hour and 15 minutes to wash!! Machine is outrageously loud. Now the dryer... Takes over an hour to dry clothes. Not towels or jeans..just cotton t-shirts, nurse scrubs, socks. Takes two dry cycles. Bottom line? Two and a half hours to get one load of clothes that have soap residue and aren’t clean. Whirlpool is aware. DO NOT BUY these! You will regret it!

It was time to put the old Frigidaire Washer out to pasture. I researched for quite some time online to find just the right new one. Its all so confusing as they all claim to be the best. The Whirlpool WTW500DW Top Load is the one I chose to look at along with 2 comparable others. I have had Whirlpool appliances in the past and was always happy with them, so I will be honest, I was leaning towards Whirlpool. I purchased the WTW500DW and matching Dryer after looking at the 2 others first. Price was lower, features were more to my liking and better quality/sturdiness was very apparent to me. This was the lower priced machine out of the 3 but had everything I wanted and a little more. The HUGE wash basket is wonderful. I have literally cut our laundry down from 4-5 loads a week to 2! Our clothes have truly never been cleaner.I am amazed at the great job this machine does with a minimum amount of time and water. It is quiet, efficient and the cycles do what they are supposed to do. The absence of electronic pad buttons is greatly appreciated. Its standard dials are easy to read and set. In my opinion, Whirlpool has done it again. Its a great Washing Machine at a price that is lower than others without as many nice features, it is well built and does the job perfectly.

I bought a matched set of Whirlpool washer and dryer. Within about 3 months the dryer quit running on any of its cycles except heavy duty. About a month after that the washer started messing up. First it quit putting in the bleach. Next it quit adding water except under the heavy duty cycle. Then after about another week or so it quit putting in fabric softener. After a couple of more months it only uses hot water. Now not quite a year after I purchased it the washer now only adds water in the wash mode and not the rinse cycle. Now all this would not be a problem except I had lost the warranty cards and in their website would not let me register it online.

We purchased a $3000 WRF990SLAM00 / K22019120 refrigerator in 2013. Within the first two and a half years we have already put over $700 in repairs. We were told today the coolant for the ice maker has a leak (either a slow leak or a fast leak, they arent sure). But from here on out we will have to put coolant in it to keep the ice maker working. A week ago we spent another $300 to repair the water dispenser. This is the worst fridge we have ever owned. Whirlpool could care less and we are basically out right at $4,000! DONT BUY WHIRLPOOL.

We purchased a Whirlpool conquest from Lowes in 2009 and purchased a Lowes warranty. About 2 years ago we started seeing hairline cracks on most of the drawers and shelves. I complained about it last year and a lady from the Facebook page did offer 50% off new ones. Since then we have not been able to afford to get any, and today we lost our last shelf. If I wouldnt have checked it, it would have broke along with anything on the shelf. I have never seen such horrible parts. We have another small very old fridge that has help up better than this. At this point I will never buy another Whirlpool.

We bought this Whirlpool Cabrio Platinum washer 1/21/12. After less than 2 years of use, it now sounds like a jet plane taking off on the spin cycle. It is the first Whirlpool appliance I have ever bought and IT WILL MOST LIKELY be the last. After years of using and buying Kenmore appliances I fell for the salesman pitch that this was a better product. After spending $900 on this washer new, Im now told by 2 repair places that service your products that the repair cost for parts is$450 and then labor will total over $700. NOW to add insult to injury, this same machine now sells for $519 new.

I purchased this washer and at the same time had gotten a puppy, I only mention the puppy because she is the one who kept getting blamed for what was happening to my clothes. I NEVER thought that it was my washing machine that was ruining my clothing, until I finally opened the door one day and my shirt was hanging from the top of the washer opening, and suddenly it all made sense! I kept thinking that the puppy was chewing my clothes but it is actually the washer that is sucking my clothing into the opening of the washer and when it gets stuck and the rest of the garment keeps spinning, it creates a burn in the clothing. I found out the hard way that Whirlpool will just blame the consumer for not knowing how to properly follow washing instructions, or their instructions, and will not take any sort of responsibility for it being the washer itself! I wrote to them after my father passed away and I washed his sweater in the washer and it got caught in the washer and ruined it. They blamed me for it and basically said I did not follow the proper washing instructions. I have been washing clothes for over 20 years and I know how to do laundry. I have read every inch of the owners manual and NOTHING tells you that during the wash cycle, your clothes may become sucked into the opening and ruined! So I went online to see if this was happening to anyone else and I was amazed at how many people this is actually happening to! There should have been a recall on these washers and I am amazed there has not been some sort of class action lawsuit.

Whirlpool makes a beautiful product that does not last. I bought model WRX988SIBM in April 2015. Two years later the compressor is bad and no warranty coverage. Do not buy this model. It does not carry the Whirlpool 2-5 year sealed refrigeration warranty. Its amazing that an appliance that retails over $3K only comes with a 1 year sealed refrigeration warranty when Whirlpool offers it on other models. Be sure you know what your warranty coverage is before you buy any Whirlpool product.

I owned a Whirlpool water heater and the only thing I have with it is problems! The pilot keeps on turning off. Since I am a 64-year-old lady, I have no idea on how to fix things (widowed). I keep on paying for the plumber to fix it. It started with flooding all my front yard because of a faulty valve. I paid $165.00. After the pilot went off, I paid another bill to fix that. And it turned off and on again (lost count of times). Today, I found another pool of water (the valve again? ). What a piece of work! Please, can you help me? Im heading to the store to buy a new one, not a Whirlpool!

Without being too critical, I would not recommend this washer for medium to large loads or for throw blankets. I have to wash throw blankets 2 to 3 times to get the entire blanket wet even on deep water cycle. I would not buy this washer again.

In defense of Whirlpool, I will preface my question with the fact that I did attempt to call them and they were closed and Ive used manual to troubleshoot. Problem: when I cook any baked good in top smaller oven, the cookies, etc. on front of pan closest to door bake even and are not burned. All cookies on back half of sheet are burned and not cooked thoroughly. Any advice or similar experience to share would be so appreciated.

This $1,000+ Whirlpool Cabrio washer high-efficiency machine should have lasted between 10-15 years, not 1, not 2, not 3, not 4, not 5! To expect less is to fall for the consumer cave in - where you just give up, give in and buy another. The Whirlpool tech just told the appliance repair guy that was here that the repair would involve a recirculating water pump and a bearing, and would cost $481 to repair. The appliance repairman said he is not in business to condemn appliances, but said he has a Kenmore top loader at his house. Simple, no electronics and less things to go wrong. Well after researching brands and reading reports, I thought I was buying a machine that would last at least as long as my second hand Maytag. Whirlpool has not heard the end of me. I have heard several other people say the same thing. Repair bills are huge and machines do not hold up. So much for buying quality. Now Im going to contact the MA attorney general for the states implied warranty, which means if you spend your money on any appliance, that appliance has an expected lifetime of service. A $1,000+ machine is not expected to fall apart after a few years.

Bought a Whirlpool fridge at Lowes sale when the previous Samsung suddenly died before the Thanksgiving Day. Under the circumstances at the time, it was largely a price driven decision (for a fridge of a certain size with some non-negotiable characteristics, though.) I could not be happier with its performance in the two years since the purchase.

I purchased a brand new Whirlpool Cabrio washer and dryer set not even 2 years prior. When I first started using it, I pulled shirts out of the wash after being ran through and found deodorant marks still on the inside of the shirts. I had to wash all of my loads on heavy soil and still had to run some loads through more than once. The wash machine quit working about 1 month ago, so I had a service man out to look at it. It ended up being the control panel and the part itself was going to cost me $300 and by the time I paid to have it repaired, the total cost was just under $400. The service man proceeded to tell me that Whirlpool had another company actually make the control panels for the Cabrio model and he has serviced several of these washers and when he would repair one part, another part would stop working. I was very upset and bought a new wash machine. I would like to add, I am a single mom with a 2 1/2 year old, so the wash machine was not used excessively in any way. I dont work outside so my clothes are never soiled heavily. Needless to say, my washer was not under warranty so Whirlpool couldnt do anything for me. A wash machine should last longer than less than 2 years. I would not recommend this model to anyone. And for Whirlpool to put their name on such a poor product is very disappointing since I have had good experiences with their products in the past.

This is our 2nd circuit board failure in the 4-5 yrs, since we purchased this very expensive range/oven. The first time was shortly after the warranty ran out and Whirlpool would not even send us the part for free. They said there was nothing they could do. So this time we are not even contacting them and are just having our repairman order another new one. For a $1600 range to have to put more than $400 back in so far, I would never buy a Whirlpool again. I have been very careful not to use any cleaners on the circuit board as I was told by our repairman that that shorts them out. First the convect bake button wouldnt work, nor the convect roast, now the bake button, so the only buttons that work are broil and warm. Even the timer is shot. What a piece of junk (electronically). Beware buyers!

Purchased Whirlpool Cabrio top loading washing machine yesterday. When wash load is finished (dark load) white marks are visible on the clothing. It appears to be laundry detergent that has not dissolved. I am not happy with this washer and will be returning it.

We have also had many problems with 3 year old convection oven. After about 2 months the broiler would just come on in the bake mode. I called Whirlpool about this problem and they were a bit ignorant on the matter. They said they could arrange a service call, but if they did not find the same problem mentioned that I could be charged a service call, even though it is under warranty. I denied at the time and the problem did not happen again for about another 1-1/2 years or so. In the last few months it has happened a number of times and the one time my wife leaves the room, the potpie burns up. She also lost a pan of brownies. Now we make sure that someone is in the kitchen when the oven is in use. Today the broiler comes on while pre-heating and for the 1st time we receive a message TURN OFF POWER TO RESET in which I did thru the breaker. It took forever to cool down, then she is going to try again. I also am going to contact Whirlpool and see what they have to say. Last I checked there was no recall for this model (#GFE461LVS), but there should be after reading all of the complaints or they are bound to have a lawsuit on their hands or maybe even a class action lawsuit.

Not working at all and only 3 years old. Completely non-functional. No fridge or freezer. Lost all my food. Garbage. DO NOT BUY.

We purchased commercial washing machines for our building, we discovered that the clothes were coming out of the machines with dry spots and partials of soap. When we asked the dealer about this they sent a tech. to check the machines. It seems that these machines do not allow a adequate amount of water into the tub to wash the clothes. Only 6 or 7 inches of water is not enough water to wash a full load. When asked how this can be fixed I was told it cant be fixed. I was told this is a energy saving machine, which means you can only wash very small loads!What is the point of running a machine for twice the amount of time to do what you used to do in one load? Had we known this before purchasing what we felt was a quality machine, we are now stuck with machine not capable of doing what is required of them. When asked if they would take the machine back, no is all they say. I would never buy any product made by Whirlpool or Maytag because of the way this problem of ours has been handled. We purchased these machines from Prestige appliance, they have been good, but with no support from Whirlpool.

I have owned my Cabrios for over a year. They have given me no problems at all! I keep them cleaned with Affresh, even though Ive never ever had a smell in them. Also, I have never ever had my washer or dryer not do its job!! My clothes are fresh as a daisy and clean. I bought my Cabrios because my father purchased his first set and raved about them. So, I used his to try them out. Absolutely wonderful machines!! You get more area without those crappy agitators in the way for one thing. Always fresh water, not washing in the same filthy water, yuck! It wasnt but maybe 4 months later for our new house that we got our Cabrios. I insisted on them! LOVE LOVE LOVE my Cabrios!!!

Have always loved Whirlpool. Like the silverware in the door. Doesnt take up space for other dishes. Cleans well and quiet. Trusted brand and would highly recommend Whirlpool. All of my appliances are Whirlpool, stove, refrigerator, washer and dryer. You might call me a diehard fan.

Whirlpool Accubake Gas stove/oven - Several times now, in the year and a half that Ive owned this appliance, Ive had issues with the knobs easily being turned on. The pilot never lights, and gas leaks horribly. One day I decided to take my daughter to the park and wed ran into the kitchen to grab a few drinks. A few hours later when we came home, I barely got the key in the door when I smelled gas. I left the door wide open and stepped inside the house and saw the not one, but two knobs had somehow been turned on. Im assuming that when my daughter and I grabbed our drinks, one or both of us must have barely bumped the knobs. We had to stand outside and leave the front door open for over an hour to air out the house!Ive found that I literally have to keep the knobs off the stove to prevent the gas from leaking in our home and someone passing out. NEVER in a million years would I have made such a huge purchase (and yes, its a huge purchase for a single mother!) on something thats used on a daily basis if I had known what a danger it could be. I almost forgot to add, that the stove top grill began rusting the first time I washed them off and the oven often does not light and we have to leave the drip pan unscrewed in order to light the pilot.

When you shell out the money for a new water heater you expect it to work the first time. Mine did not. Luke warm water was all that we could achieve. After going through the troubleshooting steps we could not clearly define the problem. So they ordered me the parts and sent them to me. The parts were for the old model control unit and does not mate up with the wiring that is in the unit. The representative was put back in that they had no idea how that happened. And, no wrench came with the thermostat just another thing to spend money on. I told them I have had it. Then they say that this is a manufacturers defect and they can provide me with a list of repair technicians in the area. I gave them one star because I could not give them zero. They should have lead off with the service technician. Still not repaired. I will keep you updated.

Just purchased Whirlpool top load large capacity washing machine with no agitator at Lowe’s three months ago. I sit at the kitchen table in my freshly washed exercise clothes and smell body odor. There were six exercise items in the load and supposedly enough soap. The load washed for 45 minutes last evening. Yard work clothes washed yesterday are not clean. I had to remove grass from the bottom of the tub. When I iron my smocks for work, since I work with animals, I pick pet hair off of them as I iron. Judging from other reviews, this torture won’t last long, before I need to replace this piece of junk. My last washer lasted 20 years. If it didnt leak water, it would still be running. Thanks Whirlpool, I guess the joke is on me!

My parents bought a Whirlpool refrigerator that makes a strange noise, an intermittent clicking. Sometimes it goes on for hours. It is neither the ice maker, nor the compressor. I contacted Whirlpool, they said it is normal. It is not normal. I have a twenty-year-old refrigerator far quieter than this brand new, $2600 noisemaker that keeps things cold.

Whirlpool Gas Range model GW397LXUB1 is a lemon. We bought our house new in 2008, and it came with Whirlpool Gold package appliances. Within a year, the console buttons quit working for the oven, and we had our warranty fix the console. Within another year, it happened again, and then again last November and now again this week. This range is obviously defective, yet the only solution was to buy for $350, a one-year warranty from Whirlpool. I asked if they had any sort of redress or rebate if we bought another unit, which they reported no. So I looked online for other people who have had similar issues, and counted at least 75. So this company knows they sold defective units, but wont stand behind them without substantial cost. All this simply assures me is that Whirlpool is NOT a stand-up company, and I can assure you that Ill never purchase any product from them again.

Cabrio washer - I have always had a Whirlpool appliances and have always been satisfied with them, but this is the worst washer ever manufactured. I bought it to wash heavy loads of jeans and it takes me all day to wash 1 load because it is always out of balance. No matter what setting I put it on I have to keep rearranging the load. Without putting up with that, the load takes 87 minutes on bulky wash. That is far too long and then you add all the time I spend rearranging it to get it to work. I think there should be a recall or at least admit you have a poor design. My son works for Whirlpool, but Im not sure I will be supporting this company again.

Bought a new Whirlpool side by side refrigerator. What a piece of crap!! I am using my time to write this review as the repairman fixes the latest problem. I dont have much hope because he asked for my assistance and is sighing and grunting over there. I had the traditional puddle of water to start. Tray underneath was cracked. Was actually fixed. Water and ice taste like crap. They said its my city water... ok whatever. No good ice and water - we will survive. The food in fridge was freezing on the low. Guy just announced he broke the new thermostat... Yes, the thermostat broke after a year. Will get it fixed, hopefully enough to hold up until I can find another new refrigerator to buy. Never a Whirlpool or any of their other companies. Time to do more homework. So glad for these forums. Ugh!!

I bought in 2008 a Whirlpool Cabrio washer because it was the best. It cost me $900 plus 170 extended warranty for four years.This month, my washer showed an f1 code. I call the Maytag store and guess what, they are not there anymore. They closed the store. I called for my extended warranty and guess what, they are not with Maytag and they filed a chapter 7. So, I spent over $1000 in a machine that only worked three years and now I have to buy another just because no one wants to take the responsibility on the warranty. I have to pay another $300 to fix the problem and even doing that, theres no guarantee that it wont fail again. So, and this is to the people of Maytag and their cheats, you may take my money but you lose me as a customer forever. Thank you for nothing. I will keep that in mind next week when Ill be in the store buying another washer.

We bought a new Whirlpool Cabrio washer and dryer in January of 2012. We were setting ourselves up for retirement in a couple of years. Worst mistake ever! It cant get clothes clean especially dark colors. I wash my blacks at least twice, sometimes as often as 4 times just to get the detergent streaks out- simply rinsing a second time doesnt do the job. I guess I should be grateful that we have not needed to call a repairman. This is so disappointing as our last Whirlpool washer and dryer were over 25 years old???

I have clothes that are coming out torn with large holes, especially cotton items. I dont know if it is the washer or dryer.

I have used my Maytag washing machine weekly for the last 11 years... Never a problem. Just a well made, basic machine to wash clothes thoroughly. It does not have all the bells and whistles some of the newer models have, but it is a washing machine, not a video game.

Had a Kenmore - I was told it was made by Whirlpool. It did a much better job of preventing wrinkles on no-iron clothing. Also, I liked the dryer shelf for drying pillows, tennis shoes etc. I have been told there is a shelf for mine but has been backordered for months.

I bought a Whirlpool range. After 15 months, I hadnt even paid it off yet the oven stopped working properly and then again after two years. These ranges are junk. Dont buy Whirlpool! They dont stand by the product either.

I bought a 3 burner glass hob under your built-in cooktop category (model no. AKCG 930-90 cm) in Nov. 2015 from Coimbatore, Tamil Nadu. In the month of April 2015 I started having problems with the medium burner. The problems was rectified on 29-4-2017 after some replacements that cost me Rs. 5000. After two months again the same problem occurred, the medium burner was not igniting again, I registered a complaint on 5-7-2017, the representative came and did some maintenance and left but the same problem resurfaced after a few days.I was fed up of complaining and started using the burner during necessity by placing a weight on top of the knob. Finally on 15th Feb 2018 while I was using the stove the glass top cracked into pieces. My experience of the companys built-in cooktop is horrible and bitter. Every time I registered a complaint the representatives used to attend the complaint after 2 weeks and that too after so many phone calls. I am really dissatisfied with the service and quality of the product. I therefore strongly recommend customers not to buy this product.

We bought model # WTW5000DW2 Whirlpool top loader. The sensor for water level continually bangs until the water reaches its required level!! Very annoying! I like that it doesn’t have an agitator but that’s it. I’d rather be able to pick my own water level. It also is a very slow process!! I would not recommend this machine unless it is going into a sound proof room.

We were at end of cooking salmon in CorningWare and the door blew open with amazing force!!! It is a double oven... Sounds like Whirlpool doesnt care so trust me we are not buying one ever again. :(

On 11-29-2014 we were washing our laundry and our whirlpool washing machine started making a really loud noise so I went to investigate the problem. I open the bottom part of the washer to find out that the whole cement block to balance the drum was on the floor of the washer so I called the 1800 number on the machine and no one at whirlpool corporation wanted to even help. No one said sorry. No one said Let me see if I can help. No one. Every one I talked to they cant help at all. No one apologized once about the poor product that whirlpool sells and the defect that their products has. My washer is one year and one month old. So I can say truly with confidence that whirlpool product are the worst in the world plus their customer service even more. It is very sad after we paid all kind of money for our washer now I have to buy another one after one year and one month. Very bad customer service.

We bought a Whirlpool Cabrio 2 years ago and they are an absolute piece of junk!!! There is only 2 people in our family so its not like we are washing big loads. It doesnt get my clothes clean and the clothes stink. I have followed the directions on cleaning the washer and it does not good. Now my clothes are soaking wet at the end of the cycle so I have to put it on drain and spin just to get most (not all) the water out of them. And when I take my clothes out, they are just as dirty as when I put them in. Called a technician and its going to cost over $400.00 to fix. This is nothing short of robbery!!!! This machine is a piece of junk. I read over 500 reviews on this washer and they all had problems that cost as almost as much as the washer cost to repair. There really needs to be a recall or a class action lawsuit against Whirlpool.

I purchased this refrigerator and have had problems with it from almost the beginning. First, the doors wholl not stay open long enough to remove items. The technician Whirlpool sent out said the cause was an uneven floor. I checked with a level and the floor is almost completely even. So, then it said thats the way it was intended to work. Isnt that what the adjustment wheels on the bottom are supposed to correct? They dont. One individual in Whirlpools customer service department told me that the doors were not a functional part of the fridge and, therefore were not covered by the warranty. What?Next the refrigerator leaked and ruined the ceiling in the floor below. A few weeks after that was fixed (the fridge, not the ceiling), the unit completely shut down and I lost a tremendous amount of food. Bad enough to have to go through this but then to have Whirlpool treat me so the horribly was absurd. Fridge broke on Friday and a service person came out on Wednesday. Tech tells me he has to order the part (control box) and I find out the next day that the part was on back order. I had already been without a fridge for a week when Whirlpool tells me the part was not available until 9/19 (this was on 8/6)! That was not an acceptable solution so I requested a refund or a new fridge. Nope, their job is to repair, not replace. They said they needed 7-10 days to see if they could get the part earlier. What? Then if it couldnt be repaired in a reasonable amount of time they would consider replacing the appliance. They would not define reasonable amount of time.I believe I spoke to about 10 or 12 different whirlpool reps, and was told 4 times that a supervisor would return my call. One person did call back when I was unable to answer the phone and I called her back within 20 minutes. Guess what, she wasnt available and she never responded to my 3 return calls. When I complained that I had spoken to so many different people and was tired of telling the fridge saga to yet another person who would not help me, she volunteered to be my point person. She gave me her direct extension and said she would handle my case. I left 3 or 4 messages for her and she never returned my call. In other words, I was constantly told that I would receive return calls but never did. In summary, no one cared that I had an almost brand new Whirlpool refrigerator that was not working and that the date I could expect a repair was indefinite. In addition to all of that, every time I called they were experiencing a high call volume. Maybe they could hire more staff? When this all started, Home Depot told me I had to go through Whirlpool because it was under their warranty for the first year. Finally I decided to go to the store (after all, I did pay them for the fridge). After 3.5 hours in Home Depot, they agreed to replace the refrigerator. I havent gotten it yet (they did send over a small loaner), I am really hoping this is the end of this fiasco. I want my life back!! !

I owned a Maytag washer for 30 wonderful years, so I of course bought a new one. I have battled with my Maytag (Whirlpool) front loading stackable top of the line washing machine for 2 1/2 years. It will not drain, yet sometimes it will. I have played every game with this machine to figure why. I had a repair company out 5 times while it was under warranty and they could never find the problem. It is totally unpredictable. If I could bill Whirlpool for my time and anguish I would own this company!They now say it is the computer board and I will have to pay $350 for a new service contract to fix the machine. I not very politely said that they should pay me for all my emotional abuse. They offered me another option saying they would pay for a service company to come out and look again. However, I would have to pay the labor and material cost. Since I have a stackable unit and it would take 2 technicians I would have to pay $90 for the second person. I was so mad that I called Whirlpool back and they refused to offer me that $350 charge and just said sorry. I are fortunate to have a lake house which needs a new washer. Guess what? It will NOT be a Whirlpool product. I wish I could go to the store where I purchased this holy terror and picket!

Completely disgusted and angry with Whirlpool! We own a Cabrio and just after 1.5 years of owning it the stupid washer has broke down. It wont spin or rinse or wash! Pretty sure its the bearings as I have seen several peoples complaint about this same issue! I contacted Whirlpool to only be told that they only offer 1-year warranty and after that the consumer is out of luck. They only stand behind their products for 1 year and after that its on you! They refused to help me in any way including sending someone out to look at it! Im very upset and will never buy another product of theirs! They need a class action lawsuit brought against them!

Whirlpool refrigerators are best whenever I used many refrigerators. It provide many useful service to users. It allow us to store different varieties of products including vegetables, fruits, beverages and many more. It can make cube ice for to use in different drinks, products, etc. It consume less energy to used this Whirlpool refrigerator products. We used Whirlpool refrigerator with less stress of storages of fresh vegetables and fruits. Water is main thing we used to store in this fridge, it maintain temperature well for cool and fresh taste of nectar of nature. Nowadays, refrigerator are used widely in our locality especially Whirlpool which I mentioned them earlier to buy this awesome product to give comfort of mankind. I recommend Whirlpool refrigerator.

Too many times my clothing comes out dirtier than what it was going in... Sometimes my clothes come out dry in spots, never washed, lint and white soap spots on clothing as if never washed after a whole cycle. Huge waste of money and time. Cant trust any positive reviews about Whirlpool, they have to be rigged!!! I will never purchase another Whirlpool product again.

I purchased a new French door refrigerator in May of 2016. Professionally installed. Last May 2017 icemaker stopped working and was replaced. June 2018 icemaker stopped working. This part of the refrigerator is poor quality and because of that I will never purchase another Whirlpool appliance. They use to be good quality and dependable. Not anymore.

Whirlpool microwave 1163XVS - I purchased a new home and a Whirlpool microwave in May 2010. The microwave has all of a sudden stopped heating! Turns on, spins, counts down, lights up, etc., but will not heat. Found this site by trying on my own to detect a possible reason and Im shocked to see these many complaints of the exact problem. Unbelievable, should be class action suit maybe for continuing to take money from consumers for defective product that Whirlpool knows about and appears to not take responsibility. Ive read enough, not even going to call for repair. Im buying another brand and spending more wisely this time. Thanks for the heads up. Shame on Whirlpool.

This Whirlpool Water heater was purchased through Lowes on March 29, 2011. This past weekend, water started leaking out of the thermostat/natural gas control located on the side of the tank. I called a plumber to take a look. He stated that a new thermostat/natural gas control was needed. Although the tank has a 12 year warranty, this item does not. Whirlpool did agree to replace the part but would charge me $30 to overnight the item which still would have taken 4 days because of a weekend. To install the item would have cost me almost $500.00.To purchase a new Rheem Water heater was $999. I chose the second choice as the first choice would have still left me with a subpar water heater obviously already out of warranty. The reason for my review is that I saw the number of complaints on the failure of this part. When I purchased this water heater, it was the better model due to the 12 year tank warranty. What use is the tank warranty when the other items dont last? There should be some type of reimbursement but Im not holding my breath. Please buy a contractor grade water heater and not the cheaper models.