This dishwasher does a great job of getting the dishes clean. However, it takes FOREVER. I mean, like 2 hours or more per load and that is even when I have it set to barely dry them! I really dont have any complaints except for how long it takes per cycle. The size and arrangement of this dishwasher is perfect for our family of 6. We can fit a lot in there and everything gets clean. Nice clean look and easy to keep that way. We bought the extended warranty but didnt need it at all.

I think the whirlpool washer is a very nice machine. I think it does a good job of cleaning but still has the tub odor problem that a lot of front load machines have. As far as reliability it has done pretty well but I did have to replace the tub bellow and it is only 5 years old. It also makes a lot of noise so it is not a quiet machine at all. The steam option on the washer is a nice feature but not sure how much it does to help clean stuff.

Purchased a Whirlpool Cabrio Washer a few years back... Started getting F1 error message and just proceeded thru it like most did initially, but now has become pain in the rear just to do one load of laundry as we get the error 2-3 times when we start each load - then on every load w/ 21 minutes left on the cycle. From the looks of things online this is a chronic problem and should be fixed by manufacturer. I called Whirlpool customer service and first person I talked with said they understand it is an issue but no longer are any recalls or reworks on that machine. I asked to speak w/ supervisor and sat on hold until I got one. Was then informed they do know it was a problem but was not something they could do anything about other than schedule a service company to come take a look. I specifically asked if there was at one time a recall or if they were fixing this issue for a while. She said Yes, they took care of some of their customers but are no longer doing that for this model. So basically because I didnt call in at the right time I need to fix my machine myself. I said it will be the last Whirlpool or Whirlpool associated appliance I ever purchase if this is the kind of customer service I can expect... The supervisor just said she was sorry to hear that and to have a nice day. Hopefully enough people read these reviews as I wish I would have before purchasing my Cabrio and dont buy Whirlpool.

We moved into our new condo a few months ago and my wife noticed that the knobs and front of our new Whirlpool Stove were getting too hot to touch so we called Whirlpool and since then never used stove. Was over one year old, we had to call their factor service representative. The charge was $98 plus labor $90 to tell us that even though the surfaces were way too hot to touch and dangerous to touch they were still within the factory specs of 167 degrees for the knobs, 152 degrees for the drawer, and 172 degrees for the front glass. He found the front of the unit reached 152 degrees which was hot enough to cause a serious burn when the stove was only set to 400 degrees. Why would a company set specs that will cause serious injuries? If my wife or grandchildren get burned by this crappy stove Whirlpool will be hearing from my lawyer. Stay away from any Aquaclean Whirlpool stove.

This thing will not bake correctly, leaves pie bottoms raw, yes we use convection. We have tried everything to get it to bake correctly but to no avail. Top and control panel get very hot when only using oven. This thing is junk, taking it back to Lowes.

I purchased a washer and dryer from WHirlpool in March of 2019 based on the good word of mouth information I have heard from others. Today I reported to WHirlpool customer service how all my brand new towels were destroyed during the week of 9/8/2019. The towels were purchased on 9/3/2019 and are now unusable due to a defect from the washing machine. I called into the customer service to ask what they can do, they completely refused to cover the cost in any way. Original cost was $448.00.

My 2-year-old Whirlpool Gold Series model replaces a 20-year-old Roper. So far it has exceeded expectations for low noise and useful features like validated Sani-Rinse. Has all the normal features plus Eco-Dry, Sani-Rinse, delayed start, five levels/cycles of cleaning, and hi-Temp wash. Fits where the old Roper used to be and handles a full load of dishes with room to spare except Thanksgiving, which takes two loads. Smooth black front with touch buttons and blue lights. Looks nice. Using Sani-Rinse seems to take a long time, generally around 3-hours for a full wash cycle. Besides being ultra-quiet, the unit is very energy efficient earning good Energy Efficiency and water efficiency ratings.

I knew I couldnt be the only one with these problems. The reviews confirmed it. I bought my Cabrio washer in 2012. Energy efficient, no agitator to catch on clothes, Great. It took me a while to figure out that the machine was eating my clothes and not cleaning them at all. Oh, they smelled fresh. That HE detergent smells nasty. The machine ate the edges off my good towels, T-shirts, jeans. Brand new underwear (thick elastic) was stretched all the way out and pulled. Normal stains and dirt do not come out even with pretreating. I started running my clothes on the delicate cycle, prewashing stains in a bucket by hand and then putting clothes in mesh bag before running the load. They still came out dirty and ruined. When I run the loads, it still registers as not being that energy efficient on the controls. Id gladly trade it back for my old washer. I feel like I have stepped back in time to a time where you washed everything in a tub or bucket. What a waste of time.

We bought our first Whirlpool 4 door about 4 years ago. Within the first 3 or 4 months the ice maker stopped working which was repaired. Then at 3 years the compressor went out and of course no cooling or freezing. Since we had bought this at Lowe’s they loaned us a fridge until ours was taken care of and told us to call whirlpool. When we called they said they would do nothing for us. Between them and Lowe’s we were finally able to get the refrigerator replaced by paying another $1,000. We have had the new fridge for a little under a year and the ice maker stopped working. While trying to get it working by their service repair people the cooling and freezer stopped working. The service people said the compressor is bad. We called whirlpool again they will not replace the refrigerator and said it will have to be repaired. The service company says compressors are on back order and don’t know when they will have one. All of this has been going on for 3 weeks at this time and who knows how much longer. I had to throw all of the food in my freezer away and as well as most of what was in the refrigerator. I am now buying ice every other day to keep some foods cool so we can have something to eat. We are 82 years old with a very limited income and find this very difficult to deal with. Whirlpool’s reply is sorry but they will not do anything since the fridge is under warranty.

I wrote down names, but I will not say them here. I found many recall sites on Whirlpool Cabrio WTW6200vwo for washer tub bearings. Which mine are bad. I called and logged my complaint but they say they have NO recall on any of their products and will send someone out but will charge me a service call unwarranted and parts if needed. I told them there are many websites that recall their tub bearings but they refused to fix the problem on recall. I dont have photos due to bearings are under the tub.

DO NOT BUY THIS MACHINE. Mine is less than 2 years old. First one month after warranty expired, the clear lid cracked...$350 to replace! Then a few days ago a rusted circuit board came apart and jammed up my washer. This should NEVER happen. I contacted customer service and they told me that they are not covering this problem and that the service call is $175 and cannot estimate the repair cost. They also could not send a repair person out for 5 days. The washer has not been repaired yet so I do not know the entire cost but it will be expensive!

I purchased a washer from Whirlpool through Home Depot on August 7, 2014 and on Dec 31st, 2014 the washer broke. I called Home Depot and was told to call Whirlpool since I was still under a year warranty. After numerous calls I was referred to Advantage |Appliances, a company that provides repair services for Whirlpool. After a week the technician showed up and briefly inspects the machine to conclude that there were two problems with the machine: The controller is defective and there might be another problem since the water is not draining. An order was placed for the part and another week went by with still no part. I called the corporate office only to hear that it might take 5 to 7 days to receive it. In the meantime I had laundry piling up. I was forced to go to the laundromat with one arm in a cast and a painful lower back. I finally received the part on Friday and the technician arrived on Saturday to install the part and then announces that she was willing to fix the water pump but had to get paid in cash since this was not included in the warranty. Now mind you! This woman knew about the problem from her last visit but made believe that it wasnt a problem. Advantage Appliance makes money by extorting their customers out of money. This young lady stood there without blinking asking me to pay her $89.50 to do the job she was suppose to do in the first place. I purchased an extended warranty from Home Depot only to find out that they would not be able to do anything since I was still under warranty. I have never been so angry and want Whirlpool to take responsibility. I am sitting with a washer half full with water and no one is stepping up to do something! Whirlpool is disgusting! The corporate office was not friendly or nice about this situation. They dont care! Why do businesses like Whirlpool get away with this? This is not acceptable.

Our new home came with brand new appliances. I love our Whirlpool microwave. Its reliable, quick & has lots of great pre-programmed features to assist with regular. The independent timer is a total bonus too.

I have had no trouble with this ref. There is absolutely nothing bad I can say about it. Once or twice something has fallen behind the drawers/ranks in the freezer.

The refrigerator has excellent quality, low noise level, clean lines and enough room for produce and frozen foods. Would recommend this to friends. This replaces a Whirlpool refrigerator that was over 30 years old. The original unit still works extremely well and we gave it to a family that needed a refrigerator and they were very happy to receive it. It looked as new as the day I purchased it 30 years ago.

I bought the Whirlpool Gold Series dishwasher on November of 2014 from Home Depot. The first thing that happened was that it started to leak. I called Whirlpool and someone came out to look at it. It took about a week for them to come. They said it was installed incorrectly and they do not handle installation issues. They left. I took the dishwasher out and reinstalled according to the guide. It still leaked. The dishwasher had to be perfectly level before the leaking stopped.The next issue was that the dishes were not getting clean my dishes. The top rack was the worse. I called Whirlpool again. They came out, took the dishwasher apart and said the part called the diffuser had become dislocated. He placed it back into its proper position and left. This was April of 2015. The dishwasher did an ok job. Some dishes still came out with food on it. By the end of 2015, close to the warranty expiring, the top rack was no longer being washed. I took the dishwasher apart from the inside and found the diffuser was not in the right position again. So every time I want to run the dishwasher I need to take the spray arms out and the racks until I have access to the bottom of the dishwasher to reset the diffuser. Now the warranty was expired, Whirlpool wanted about $150 just to come look at the dishwasher. Sears wanted $59. So I called Sears. Their tech said the dishwasher has a broken motor. For Sears to fix it would be around $400. I called Whirlpool. I felt that the motor was already broken within the warranty period and that the problem finally got diagnosed now. Whirlpool felt this wasnt the case. Their price to fix was also close to $400. Now I need to buy a new dishwasher and throw away a one year old dishwasher. Only this time I will buy the extended warranty. Overall, poor product, poor customer service, and poor warranty coverage.

Whirlpool Cabrio top loader washer - I am writing to really complain about a washer I bought there at Metro. The people were great BUT this washer has been a REAL DISAPPOINTMENT!!! It is only 4 years old and I have had to have them come and replace the top of the machine. It has rusted around where you put the bleach, the soap. It leaks underneath the machine, its rusting on the bottom of the machine horribly. SO DISAPPOINTED!!! We bought all WHIRLPOOL products - washer and dryer, stove, microwave, dishwasher.What is it with these things? They rust so easy. I had a washer before this one for 14 years and it never did this. I guess things are not made with the same quality as years ago, but I will not ever spend my hard earned money on WHIRLPOOL AGAIN!!! I guess I will have to put up with this machine till I can afford to buy something else. VERY DISAPPOINTED CUSTOMER!!!

My last fridge leaked all over the floor. Mice were living in it also roaches. My landlord didnt believe me though Ive shown him several times. He didnt want to spend the money. Luckily his wife came over and saw how bad it was so she got a new refrigerator for me and it has been a blessing ever since. It is just the right size for my apartment.

We bought a Whirlpool Dishwasher for a vacation home thinking it was a good brand. It was not a low end model. After two years of infrequent summer use it would start and then not complete a cycle. Looking on the internet I learned the control panel was known to be faulty. An appliance repair person also confirmed that the control panel was known to be faulty. Why are they allowed to sale defective appliances? I also feel Lowes Hardware is not without blame for unloading faulty equipment on unsuspecting consumers. What recourses do consumers have? I cannot afford another dishwasher after purchasing an appliance expected to last for years.

Got the dreaded 4 flashes LED status - High Temperature Shutdown. Online and vendor documentation says that this condition requires gas valve unit replacement, a $115 option. If your Pilot remains burning, but main burner does not kick in, then a good guess is the circuit board requires a reset. Prior to any further work, test the Thermopile, that is the round item with two blades located below and to the right of the gas valve unit. Move knob on control panel to OFF1) Pull out plug with red and white wires located on front of gas control. 2) Have someone Hold in the control knob on the unit at Pilot, and make sure Pilot flame is burning. 3) Using a multi-meter, set it to millivolt reading, and test voltage across the two wires. Voltage should be greater than 350mV, preferably >500mV. 4) If you get a reading in that range, your Thermopile is good. Turn knob to off position. Do NOT uncouple gas lines. 5) Piezo Igniter wire comes apart, disconnect it. 6) Remove screw that holds front cover. (screw located bottom left as you look at the unit) 7)Cover simply pulls off directly towards you. 8)Remove the screw holding the circuit board to the cover, and remove circuit board by unclipping it - 3 clips, one either side and one at bottom. 9) Unplug the 3 strand thermostat cable, you should now have the circuit board clear. 10) Take a piece of aluminum foil, fold it twice, then lay circuit board on it facing up, do it on top of tank, want it grounded. 11)Using one of the multimeter probes, wrap a piece of foil around it, keeping point free, and ground it too. Then slowly work around the board, touching all the solder connections you see, as well as the chip legs. Pay particular attention to the round objects on the board (capacitors), make sure to ground out each of the solder points, visible either side. (takes about 5- 8 minutes, take your time) 12) Once done, reconnect thermostat cable to board, then reinstall board into cover (dont forget the screw)13) Place cover back into place, screw in cover screw, reattach Piezo wire and black electrical plug with thermopile wires. 14) set Knob to Pilot, get pilot lit (may take a few hits on the Piezo button) and while still holding the knob in, watch to see what LED flashes you get (there will be a 10 second time lapse before it will start to flash) 15) You should either get 1 flash or 7 flashes, that means the board is reset, now turn knob to warm, and see if main burner kicks in. Good luck, and for a half hours work you have saved yourself $$$. PS: If it occurs again, you have sediment build up, need to drain the tank.

I purchased a brand new Whirlpool Cabrio Washer from Sears less than 5 years ago and am junking it! It has all the same problems everyone else has mentioned. I have had it serviced for faulty motherboard, unbalanced tub, broken lock mechanism. It had rusted out on the inside. Clothes are never clean and it constantly becomes unbalanced in spin cycle. We have to stop and rebalance every single load 3 or 4 times--or more if trying to wash a set of sheets or two or more towels. Cant leave the machine unattended for even a few minutes. I might as well be hand washing on a scrub board at the edge of a river! Waste of money and Whirlpool Customer Service wont say anything but should have purchased extended warranty! What a load of crap from what was once a reputable company that used to make a reliable product. WARNING--NEVER BUY A WHIRLPOOL WASHING MACHINE!!!!!

I bought the WTW4815EW0 Whirlpool washer. Worse machine ever! It’s take forever to wash a load, there’s no way it’s efficient when it takes twice as long to wash one load. It doesn’t sense the water level correctly, Its noisy, and after only having it 3 years it crashed on me. I refuse to waste money fixing the piece of junk and when I go to purchase a new one it won’t be a Whirlpool.

I purchased a Whirlpool Duet HE front end loading washing machine. Less than two years after purchase, the machines tub and bearings failed amounting to a repair bill of $1035.00. Fortunately for me, or so I thought, I purchased an extended warranty for the machine. However, even though the complaint department was aware of the failure, the amount of the repair and the fact that I declined repair and was opting for the $500 reimbursement option, I was told that the claim, as it was called, would take 2-3 business days to process and if I was awarded (his words) the reimbursement, I could only use this money on a new machine at a Sears store and not on any new, but previous year model, or at a Sears outlet. None of these things were related to me when they took my $214.00 for the warranty. In all, my original washing machine of 22 months will have cost me $1414.00. My new washing machine, if awarded one, will cost approximately $400. The total cost to wash clothes for 10 months will exceed $1,800.00. Do not purchase Whirlpool front end loaders because the drum bearings will break (that is why they exclude them from extended warranties) and do not buy extended warranties as Sears makes out in the end.

I bought a new house 2.5 years ago with all new whirlpool appliances. This week Im told the washer transmission is defective. Unbelievable! I only wash 4 average loads per week. This is a problem I would expect in 8-10 years. I am going to replace the unit with another brand.

I bought Whirlpool hot water heater with the Honeywell part in 2014 and the thermal box went out. No flashing lights, no way to reset. I understand that Whirlpool had a class action lawsuit after researching. Still selling this product to consumers. Whirlpool should be held responsible, and be made to give an allotment to replace homeowners with hot water tank of choice! If lawsuit is active please add my name.

During the initial warranty the oven was not heating properly. Several service calls within the warranty issue was not resolved. Whirlpool extended the warranty another year as of this date and several service calls problem not resolved. When a tech comes out there is a diagnostic check that checks the temp for 10 min. Since the temp drops after 10 min they cannot detect problem. I asked for the tech to remain for the complete cooking period which they cannot do. I have wasted many meals and still have a oven that does not work.

Do not ever buy a Whirlpool refrigerator. Sloppy construction, bins dont close, doors dont seal well and a brand new fridge doesnt cool to a safe food zone. When we call for service, I got the run around for almost 2 hours. They wont be sending anyone to service a brand new unit for an entire week... And thats 2 days before Thanksgiving! I have never had an appliance made this poorly. We dont have the space for a bigger unit, so thats why we bought this model. Size shouldnt impact quality!

The only thing cheaply made is the push latch on the dryer. Both are pricey for what you get, I thought, though they were the cheapest Lowes offered. We have had the pair for a little over a year. So far no real problems, though we really do not like the latch door. You have to slam the door to get it to close. To do it over we would probably have shopped a little longer and for the same money got a better deal.

We purchased the Induction Range Whirlpool Model WF1910H0AS0 almost 2 years ago and bought the extended warranty that was offered by A.J. Madison. We started having problems about 8 months after the purchase. We have had technicians out numerous times and they couldnt solve the problem of the cooktop part of the range locking and beeping when we use the oven. I have made several calls to Whirlpool and basically was told too bad. I see that there have been several complaints with the product and they have stopped making it. On one repair visit we were told that they were replacing a particular part because they were having so many problems with the heat blocker that goes under the glass top that they made it thicker and were hoping that this would solve the problem. It did not.The thing that really has sent me over the edge is that last night I was just boiling water and I heard a pop that came along with a smell (electrical burning smell) and the range blew a fuse and now the cooktop part just shows the deadly error F47. I am so disappointed in Whirlpool and their customer service and too bad attitude. You would think when you are spend almost $1800 for a range that it would not have problems so quickly and pretty much render useless in less than 2 years. Also shame on A.J. Madison for selling extended warranties through a company that has such a bad ratings with the Better Business Bureau. The only reason I gave 1 star is because you cant have no star.

After seven long years of one issue after another, about once a year replacing one part after another, draining the unit to replace parts, waking up to cold water, I finally gave up and replaced this Whirlpool water heater, model model # FD1H4040T3ENOV unit. Never to buy a Whirlpool unit again. Thanks for the memories.

I have called Whirlpool multiple times because our washing machine model #WFW9290FW has been out of service for 5 weeks now. I have been informed that I need part #W10604640, which is on back-order and they wont give me any idea of how long it is going to take to get this part replaced. Apparently, there are 96 total people who also need this part. I find it hard to believe that a company this big would not have this part on hand and they would not have any idea how long it would take to get it replaced. I asked them to give me a new washing machine for free to replace it because of the poor service and the unreliable washing machine. They told me they could give me another washing machine at 40% off, but based on the lack of follow-up and the amount of time that has passed since my initial call, I dont want another Whirlpool product. This is the worst customer service ever.

Whirlpool Cabrio washer - I had all the same problems as all the 900 others on this site. After 7 months, it died. The factory repairman told me it needed a new transmission and motor. I returned it to Costco for a full refund and did a lot of research and bought a Speed Queen. It has no computer. It’s just an old-school washer that cleans, and best of all, it’s made in the USA with a 10-year warranty.

Cabrio washer 2015 model - The worst washer in 40 years. Everytime I use it I ask myself why did you buy this? Sure it conserves the amount of water but I havent noticed a nickel in savings because you have to wash the same load a couple of times. Since the days of cleaning in a stream clothes have been beaten to remove soil. How in gods name was I fooled into thinking this washer would actually clean our clothes. I put a folded tablecloth in it and when I emptied it the tablecloth was still folded. IF YOU NEED A CLOTHES WASHER TO ACTUALLY CLEAN CLOTHES, DONT BUY THE KIND WITHOUT AN AGITATOR. (serial # C52242825)

We bought model WRS571CID*** which has an in-door ice maker that has stopped working after exactly 3 years. An excellent authorized service rep advised that the wire harness from the freezer to the door was damaged by chafing from normal opening and closing the freezer door, which has caused the ice maker wires to break, thereby disabling the ice maker. The only remedy is replacing entire the door, which would cost $1700 according to Whirlpools published repair data, which he is obligated to charge. Apparently, the wiring harness is not a replaceable part, because I suspect the labor hours needed to disassemble and reassemble the door is prohibitive. Well, a new fridge costs about the repair. I spoke to the Whirlpool company about whether they acknowledge that the design is faulty and that the door should be replaced at their expense even out of warranty, and they declined.So I advise prospective buyers to be aware of this issue and watch other reviews. There are many customer reviews on various sites complaining about this very issue. Our workaround is to put ice trays into the freezer to make ice, and while the dispenser still works, pour the ice thus made into the ice dispenser manually - until the wire control that also becomes damaged and stops working. I would not recommend buying this model.

Never buy a Whirlpool water heater. Theyre junk and they dont honor warranties. NO wonder theres a lot of bad reviews. Im one of those suckers. You would think Whirlpool would do a better job. But the blessing in all this I wont have to deal with Whirlpool again. Including washer and dryer, ref, stove, dishwasher and etc.

Whirlpool Upright Freezer Model EV205NXTN01 – The freezer door interior plastic panel bows away from freezer cabinet causing door gasket not to seal. The new gasket doesnt help since the groove of the gasket mounts in bows outward with the interior plastic panel in the door. The freezer is 20 months old now and had the door replaced for the same reason at 10 months old. Now, Whirlpool says sorry it’s out of warranty. Guess they want me to buy a new door every year. I wont be buying Whirlpool products anymore as I dont need another boat anchor.

We have a Whirlpool washer wtw5640xw2, we have been experiencing burning wire smells for some time. We had bought the extended warranty. Lowes sent out a repair company. They replaced the main board and the problem has continued. This has been as intermittent problem with the burning smell. We experienced it this week really bad! I thought the machine was on fire. We called the repair company and they said they had fixed the problem. My husband called the Whirpool number and they said they would NOT do anything to help us. We are trying to get help from Lowes where we bought the washer. I am terribly afraid to use the machine. This model needs to be discontinued.. We bought this machine 5-07-12. If we dont get some help, we are going to our lawyer.

The unit I live in is at **. They purchased it in Nov 2011. The washing machine worked for 2 months. Now, it has to be dismantled at my home and take a day off. I would like a replacement. The Dutchgate is still being developed. They purchased at least 60 at this point, there is no reason not to give me a new one instead of having two techs dismantle the machine in my new home for 4 hours and a day off of work. Model WFC7500VWl, serial CD13528709. Please try to assist me.

On October 21st 2011, Michael sent their technician, Steve, to my residence to check my washing machine. I was in the house the whole duration of his visit. After testing he concluded that the control board of my machine is faulty. Although he brought with him his own control board but he never showed me my machine working when he installed his control board, even though I was in the house at the time. With my lack of knowledge at the time, I missed requesting that he show me the machine working with his control board. But he should have involved me in the diagnosis since I was just home and should have been his initiative. Anyway, Steve then said that the total cost of the control board plus service is $194.03 on top of the diagnosis fee of $81.19. I was taken aback with the cost since working used washing machine on Craigslist just cost $150. So I said I can only pay him for his diagnosis of $81.19 by personal check. He issued me an invoice with account number **. I also thought that I also could get a cheaper control board online which I did. Also, I know I have the right not to purchase control board from them as long as the diagnosis was accurate since I paid for it. So I ordered a control board from ApplianceZone.com and also chatted with a technician named Kelly. Based on the symptoms I related to her, Kelly confidently said that the issue is not with the control board but the Control panel is the one that is faulty. Kellys diagnosis was different from Steves but since Steve has personally checked my machine, I decided to purchase a control board. When the board arrived on Octpber 25th, I immediately installed it as its easy to install since I followed simple instructions how to install it myself. But when I installed the new control board it manifested the same issue as the original part.. So I called Steve over the phone and he said the new control board.I purchased also faulty and that I have to replace it which I did. Then the second new control board arrived on November 8th and when I installed it, exactly same issue again manifested. That was then I suspected probably Steve misdiagnosed my Washing Machine. So I tried calling Depew the same day but wasnt able to reach Steve. Instead another guy named Kenneth answered the phone. He said that Steve has the right diagnosis but I insisted that I recalled Steve never showed me the washing machine working with his control board installed so Im doubting he got the correct diagnosis. Since it wasnt helping me at all, I decided to visit personally their store on November 8,th 2011 at 5933 Burnet Rd Austin TX, to request an audience with their manager. Then I met the manager named Michael ** who I believe is also the owner of the company. After introducing myself and explained the issue and told him that I wasnt satisfied with the service rendered by Steve because with two new control boards why is my machine still not working so I believe Steve got an incorrect diagnosis. I was a dissatisfied customer and I was hoping they would find a way to help me since I already paid them $81.19 but to my surprise, this Michael ** was so rude, his response was We have done our job, you are on your own now. We dont need your business. Good Bye I said Is this how you treat your customers? he answered me This is how I treat you.. I felt discriminated and insulted by his unprofessionalism. I couldnt imagine an owner of a business treating a customer like that. Before I left, I told him that I will report him to Whirlpool since they referred Depew to me and I would also report to the Texas Attorney General. He just said Go ahead and do what you want to do. We have nothing to do with you; I couldnt believe we have a business owner like this here in Austin TX. I really appreciate you helping me with this issue with Depew Appliance especially with this issue with their manager Michael Depew. I also demand refund of $81.19 for the diagnosis as they dont deserve to be paid and also they should pay me the cost of the control board $85.13. Lastly, I like to request that whatever license this company is holding must be reviewed as his dealing with me as customer is nothing short of discriminatory.

I bought the Cabrio Whirlpool washer and dryer thinking Whirlpool was the best! Wrong! Worst washer and dryer ever! Washer doesnt get clothes clean! Leaves white residue on dark clothes! Cant put over two blankets in large tub because it gets off balanced! It wont spin water out of delicate clothes done on quick cycle! Doesnt put enough water in to wash anything! Dryer wrinkles clothes so bad I have to iron! Paid $1,200 each! So noisy you cant stay in the house when you are washing! So disappointed I will never buy Whirlpool again!!!

I have a refrigerator model wrs325fdam. Its not a year old and I cant believe the runaround that I am getting from Whirlpool customer service. Come one day everything in freezer melting. Call a repair person. He come out, diagnose the problems, orders $825 worth of parts for a $899 refrigerator, puts the parts in. On the temperature in the freezer reads 80 degrees. No its order $200 more parts for this scrap metal pile. At what point do the people give a damn at the consumer, its not like anybody has common sense. Im going on two weeks without a ten-month-old refrigerator and four days waiting for them to figure this out. Would not recommend Whirlpool to anyone who cares about fair treatment.

We purchased a Whirlpool gas range on 12/3/11. It was to be delivered later that month and days before delivery we received a call the stove was damaged. They asked if we wanted it and could get it at a reduced price. We said no, we wanted a new one and that one was delivered on 1/4/12. This stove has had many service calls to fix the ignite for the oven. The ignite and a circuit board for this problem has been replaced many times. The smell of gas in the house is terrible from the many times you try to light the oven. This problem has happened many times when a family event was going to be done (Thanksgiving, making Christmas cookies). It is also very poor advertisement for the company and stove to have this happen when there are so many people around. They will have a tendency to spread the word by mouth. PS: When we called (12-13-13), the woman stated after 4 calls for the same thing there should be a replacement or a refund of money (All the calls have been for the same thing OVEN IGNITE and GAS SMELL).

After 50+ years of doing laundry, I had to purchase my 3rd washer. I bought the new top loader without an agitator. I very quickly learned that it has no lint filter. My first load was towels and mats. The lint clogged up my tub and drain pouring water all over the floor. Since then it has ruined many of my clothes which are mostly sweaters and sweater-knits. Without a lint filter, it deposits the lint right back on the clothes where it stays forever unless I shave or pick it off, even though Ive turned them inside-out. (Time consuming waste!) Even my socks have little balls of lint. It seems the only safe fabrics are new, smooth woven cottons, cotton-blends and slippery nylon providing there is no lace or brushed elastic.Now to the no fabric-softener dispenser... The Downy ball simply doesnt work, and theres no other way to add it. Waiting to use dryer sheets is too late; the damage is done. My clothes are dingy. In my 50+ years of ownership, I have never had to purchase a separate product to wash my washer so that it doesnt stink... and it does. Why does it lock after starting? If I could afford to replace it, I would... but I cant.

Piece of crap! Approximately 18 months of aggravation. Clothes don’t come clean, leaves residue on them. Just absolutely the worst experience I have had in six plus decades of doing laundry. When next I get a washer...it won’t be a Whirlpool or anything made by the company. There should be recalls on these washers.

I have had our Whirlpool Cabrio washer and dryer (CU0771356 and MU0803512) for four years. Our trouble started when the machines were 14 months old. The numerous error codes have been fixed by replacing boards, the bearing has went out, and the entire tub has been replaced. The dryer has had two service calls for going out. Now, both are out again. The washer pump is bad and the dryer has stopped heating up. Where is the class action lawsuit?

I have a 1 year old Whirlpool washing machine (Model: WFW94HEXSW Serial:C04151969). The grease from the drum is found to be the cause of clothes being ruined during the wash cycle. I waited over 3 months for a replacement. The drum arrived broken. I ordered again, and it was then said to be on back order. The water shut off developed a slow leak, causing the water to fill, and flow out the front door, causing carpet damage. We have been forced to throw away good clothes, and pay to have our clothes washed, at a not so local laundromat. We feel it would be more than reasonable to have our washer replaced, and professionally installed immediately.

Whirlpool WMH53520CSO Microwave oven purchased Aug 2014 - The light and fan will not go off when door is shut and not being used. The microwave gets really hot and afraid it will start a fire. I now keep it unplugged and trying to troubleshoot the problem. Not sure if it is worth a repair. Paid $347 2 years ago.

I bought YMFE330W0AW0 Whirlpool on sale less than a year ago and I have been angry since almost the beginning. This is a cheaply made product which angers me because Whirlpool is supposed to be a quality product. The clock cannot be set because we have to press really hard and that part of the stove head is broken now. I knew this would happen after only a few weeks but was wishing it would not. There is a lot of heat that leaks out of the oven continuously when trying to bake something. The top is horrible. This stove top does not keep an equal heating element so if you put it on low, it actually turns off for a few minutes and becomes red again for a moment or so. It is impossible to cook anything evenly. I HATE and DETEST this stove. The worst product I have ever known. If it is on sale...BEWARE.

Whirlpool WRF992FIFM00 - Purchased new April 2017. Its October now. Service has been called 7 times so far. Ice maker has not worked since day 1. Fridge leaked all over the interior around the third month. Compressor went out in 5th month. Compressor replaced 2x so far. Every component piece was replaced on 5th month. Still no ice. As I write this compressor getting ready to go out yet again. Paid almost $3000 for this piece of crap. On first name basis with technician. He tells me that his guys work on this particular refrigerator CONSTANTLY. So far I have lost over $1700 in food and wages (leaving work to meet technician). Currently battling Whirlpool. My next step will be legal action if they do not refund or replace this stainless piece of garbage.

The washer never uses enough water ever. The clothes are not clean and it sucks! The clothes are half dry when agitation is going. The bulky setting doesnt clean the clothes either. Ive tried every detergent on the market to see if it would help. No different results. I paid a lot of money in 2015 for this washer and Ive had bad experiences ever since. No change in my water bill since I have to usually wash clothes and towels twice. I want my money back so I can buy a better washer! Im beyond aggravated! I have looked for my receipt but its been awhile. I did get insurance on it. I bought it at Lowes it should be on my card they scan.

I purchased a Whirlpool microwave at the end of November 2015. Since then it has needed repair 3 times. Now I am being told it is not repairable. Microwave is only 1.5 years old and Whirlpool would not stand behind its product and provide additional warranty service or even a discount toward a new one. When I asked to speak with a supervisor I was just left on hold, 20 minutes later I hung up! Poor customer service!

WHIRLPOOL MICROWAVE HAS HAD MAGNETRON GO BAD 3 TIMES IN 1-1/2 YRS! I bought a Whirlpool Microwave Hood Combo Oct 2009. July 2010 the magnetron went in it! December 2010 the magnetron went in it AGAIN! This time we had to pay the labor to have it repaired because it was 2 months outside the warranty period. We did not want to pay because we knew having the same part go twice in one year that something is wrong with it. Whirlpool told us that if it happened a 3rd time that they would most likely replace the appliance for us. Well....July 2011 the magnetron went AGAIN for the 3rd time! Whirlpool told us to take it to a licensed shop to have it diagnosed to prove that it was the same part as the previous two times, fax paperwork from the prior two times, and have the shop call in the diagnosis of the 3rd time. We did all that, and they told us they wouldnt do ANYTHING for us because it was outside of the warranty period! Well they knew that when they told us we had an opportunity to get it replaced! THE SAME PART WENT BAD 3 TIMES IN A 1-1/2 YR PERIOD OF TIME. We trusted that the Whirlpool representatives were being honest with us during those phone conversations. Whirlpool can not explain why representatives would give us hope of a replacement (although each conversation is documented by their login and employee ID number). So not only did I buy a brand new MSRP $619 microwave, I paid to have it repaired the 2nd time, and to have it diagnosed the 3rd time, uninstalled and reinstalled the microwave each time, the inconvenience of not having use of the appliance during each occurance, and the unbearable suffering of calling in to customer service and repeating the story over and over to each representative. My house is brand new (we moved in to it November 2009); we bought ALL our appliances from Whirlpool. All I get for an answer now is sorry. That doesnt help me any financially having to repair and now replace an appliance that has been in use for only 1-1/2 yrs! I have seen $39 microwaves from WalMart last several years, so what is wrong with Whirlpools manufacturing?! Customer Service is unreliable, untrustworthy, non-sympathetic, and insanely frustrating! My question for Whirlpool is...why cant you make a product that lasts better (better quality=longer life=healthier environment and happier customers)? Why cant you stand behind your products better? Dont you care about the impact youre making on us emotionally, financially, and environmentally? The model # is GMH6185XVS0 Serial # is TRY3111264.

A reliable machine at a very really good price. A nonsense machine that does a very good job at cleaning our clothes. Has a good number of features that make washing different materials easy and safe for their fabric types.

Purchased WRF989SDAM00 French Door refrigerator in 2013, and 33 months later it is not cooling (fridge 45/freezer 36 degrees). Service call diagnosis is a leak in the sealed component area. Since it out of the 1 year warranty period, nothing is covered. This is the first of Whirlpools dual evaporator models, and is technically challenging according to the service technician. Most likely one or both evaporators are defective, and this type of failure comes with a recommendation to change out the compressor as well as it is moisture compromised.As my previous Kitchen Aids had 10 year sealed component warranties, and the Whirlpool is the same base mechanism as the Kitchen Aid, I contacted Whirlpool to see if they would extend my warranty coverage to these sealed components. Website submission - never got an answer. Called the customer service line - they politely told me they were sorry but there is nothing they can offer me. Even the extended service plan would not cover me as this refrigerator has a preexisting problem and it must be 100% operational to begin an extended service contract.Im extremely disappointed in this fridge only lasting 33 months, in comparison to my previous Whirlpool/Kitchen Aid refrigerators. Of course the internet just allows me to see that Im not alone is purchasing a short lived appliance. So here is my contribution to the internet of things: Do not purchase Whirlpool refrigerators expecting them to last much beyond the warranty period. Buyer beware.

We purchased a new Whirlpool water heater April 2013 at Lowes and every 3-4 months the pilot would go out. My husband would simply re-light the heater, I guess he didnt think it was a big deal. However, in September 2014 the water heaters pilot went out and would not re-light, so I contacted Whirlpool about the warranty. It took 4 telephone calls (two of which involved a plumber, per Whirlpools request), and several days of cold showers for an authorization code to purchase a $8 part (thermo coupler). The hassles that Whirlpool put me through, no one should have to endure. Who ever heard of a technician telling you that they have to talk to the plumber, when you call them to explain a problem with your water heater, such as, the pilot will not stay lit and the plumber said it is the coupler (I couldnt remember the whole name of the part, but surely they should have understood what was wrong). Secondly, providing a plumber (unless youre married to one) to converse with them involves more money. Now I have a plumber at my house so I call Whirlpool and this technician insists that the plumber perform a test on thermo coupler to make sure that it was faulty before she gave the authorization for a new one. Yet again, when I called to Whirlpool with the plumber, while I was voicing my problems in resolving the issue of my water heater with this technician, and she just hung-up on me. So as not to be defeated and having already invested in the expense of the plumber, I called Whirlpool again and requested a manager. The technician asked if she could help and I informed her of my previous encounters. She apologized and took my information to have a manager to call me later; however, she did give me the authorization code for the thermo coupler without delay. When I went to purchase the part, I didnt have the old part (as trade; the plumber hadnt removed it), so I paid for it out-of pocket, to return the old part later.

I bought my Cabrio washer 16 months ago to service a family of 4 adults, 2 children and 2 dogs. Anything that has the slightest stain has to be pre-rinsed or pre-washed in the sink before going into the washer. Every load is an unbalanced load. Although the floor is perfectly level, the washer bucks and dances as though it is possessed. I never expected a $900 washer to be a piece of junk. I would love to be part of a class action lawsuit regarding this washer.

It was in the house when we bought. I find location of knobs stove top, are too easily turned on. It is ok for now, but I am not a big fan of this stove. Builders buy a base grade appliances for profit in their spec homes to keep them. I will replace this one.

Have to keep coins collecting in pump and ruins pump or starts leaking. I feel there is another way it could be solved. I spent enough for this washer. Now I fix that. Now it leaks on discharge hose. Hard to stop it. Like old washer worked lot better all round. Never had that trouble. 4yrs old 1,200.00 plus cost sending somebody out to fix it. Crazy! This happen more than one time with this machine. Thank you.

Model gmh61xvb1 was purchased about 2011 and has had to be fixed 5 times. Now, its down again. My GE microwave lasted 23 years. I thought Whirlpool was supposed to be the best. Boy was I wrong. This has been a real headache. I ordered an LG yesterday. I was in the market for a refrigerator but it will not be a Whirlpool. What has happened to your quality control?

This new oven came with my house. I like the oven but hate the aqua clean feature. It is impossible to get the grease off. I cant reach the back sides or the back. I scrub with all my might on parts I can reach but the baked on grease is back with the next use. The aqua clean feature is only good for light spills on the bottom. I like a clean oven. I am now looking to replace a practically new oven which will run me about $2000.00 which I am not happy about. I highly recommend the high heat cleaning feature ovens. I also developed a pitting area on the bottom the size of a quarter & I dont know how that occurred. Buyer beware of aqua cleaning features.

Whirlpool and their extended warranty is a ripoff! I bought a Whirlpool refrigerator not even two years ago. It has stopped working 4 or 5 times, causing us to lose all our food. When it is working, it makes an awful noise. I have renewed my contract with A&E due to the fact that the frig is a lemon; which A&E is a joke as well. I contacted them 2 weeks ago about the frig not working again. They stated they could not come until Sept 18th, a month later. Come on. Really. They are a ripoff as well as Whirlpool appliances. False advertising is against the law. I also contacted the merchant where the frig was purchased in Hazlehurst GA, who does not care one way or the other. If whirlpool was as great as they seem to think their appliances are, they would replace this lemon in my kitchen. We are elderly and are not able to keep dealing with this issue. I would never ever recommend a Whirlpool appliance to anyone. As a matter of fact, I will tell everyone I know not to purchase one; due to the way your company has treated me and my wife.

Purchased the Whirlpool Cabrio washer January 2010. Purchased the extended 2 year warranty from Lowes. After about a year I noticed around the bleach dispenser it was starting to rust. Over some time it worsened and grew bigger around all sides. I was unhappy about it, but thought it was just cosmetic and didnt pursue the issue. Now it must be on the inside and has started putting yellow spots on all of our clothes. It was only a towel or two at first and now it is on everything. I called Whirlpool and Lowes customer service center and they are just sorry and will not do anything. Lowes warranty does not cover any rust whatsoever although I cant find that stated on the warranty papers. I will never buy another Whirlpool product, ever. $600 for a washer and $70 for an extended plan to last on 3 years. I know people who have washers for 10 or 15 years. Im so disappointed.

Whirlpool Cabrio Washer - Owned this appliance for a couple of years and we are constantly receiving UL and F 51 codes on display. Washer stops spin mode after washer shakes violently.

Hi. We purchased a french doors 32 cubic feet refrigerator from Home Depot in January 2017. Since day one it has not worked correctly. We have dual ice makers and neither one works. The fridge doesnt cool at all! Whirlpool sent out an appliance repair company who said they ordered the parts. Its been 2 months and guess what still no parts on order and still have no refrigerator. So after 45 or more minutes on the phone with them for the millionth time we came to the conclusion that we are stuck with a POS refrigerator! They refuse to swap the fridge out. They said Home Depot would have to swap it and its against their policy. (Thats another complaint department.) We will never recommend a Whirlpool product again. Never buy Whirlpool. They love taking our money and thats where they stop.

We were looking for stainless steel and this model was that. This model has lots of presets which we like. We lucked out and got it on sale and were able to get features of a more expensive model for a lesser price. The only downside is getting the turntable back in when you clean it. One of the things I wish it had was a way use the timer for foods cooking in the microwave plus use the timer separately for timing food you arent cooking in the microwave, but will be part of the meal. Also, the defrost options could be clearer!

The machine pass all the cycles but the clothes are only very wet and still dirty.

This washing machine has been the worst machine I have ever owned - I have called Paddys Market on several occasions to have a repairman come out and take a look at this machine, which they did - but the machine never got any better - it has never ever washed my clothes properly its a piece of garbage - clothes come out dirtier than when they went in and sometimes come out dry. Its so busy trying to save water - it doesnt use hardly any - and forget doing bigger loads - I WILL NEVER BUY ANOTHER WHIRLPOOL product again.

My refrigerator has needed several repairs in the 5 years since purchased new. Several plastic parts (bins, handle, etc...) have cracked and ice maker no longer works. Dont think I would purchase another Whirlpool major appliance if at all possible, as I am deeply dismayed at how this one has held up.

We bought a new house and the choice given to us was Whirlpool. After the first year in the house we had a $300 repair. The control panel inside the fridge went. Pretty poor performance.

I have had my water heater for 5 years and the repair is going to be close to $300.00! Whirlpool offered to send me the part and if I want hot water tomorrow I can pay $30.00 for shipping! $10.00 for standard ground! My other water heater was builder grade and lasted 12 years! Go figure.

Purchased the Sears Oasis (made by Whirlpool) washer and dryer almost 4 years ago and I have worked on these machines more than the Maytag machine and dryer I used for over 22 years. Electronic and mechanical problems. One recurring problem is loose change working its way into the drain pump on the washer and it knocks a hole in the side of the housing. You later discover it when you go down to the basement and find about 50 gallons on water on the floor. Very poor design! Never happened the first time with the Maytag.

We purchased a Cabrio top loading washer WTW6400SW2 and 2 Cabrio Dryers WGD6200SW1 (one for our cabin) in 2007. Since day one the washer tied clothes in knots, never cleaned the clothes properly, and went out of balance several times each load. We purchased from Best Buy who did their best to service the dryer (black, rusted vents replaced inside dryer). But as for the washing machine, we were told there was nothing they could do. The repairmen stated Whirlpool was aware of this issue and doing nothing. When I called Whirlpool, they said no repairs were logged for the washer. No, of course not. The repairmen said there was nothing they could do! This went on and on until our machines went out of warranty. Now Whirlpool happily tells us with glee in their voice that its out of warranty and there is nothing they can do. They know there is nothing they can do. The design is faulty! The line needs to be pulled out of manufacturing! Whirlpool did say they would log a customer complaint on the design. Right. Im sure they dont have any of those yet. Whirlpool is defrauding the consumer with products they know are defective. Please people, do not purchase any Whirlpool products. Put them out of business where they belong.

I purchased the top-of-the-line Whirlpool Cabrio washer and dryer. My washer is 6 years old and will not complete a wash cycle. According to the repairman, the drive shaft is stuck and it will cost $500.00 to repair it. When speaking with Whirlpool, their suggestion was to buy a new one and get an extended warranty. This company is a total disappointment.

Do NOT buy this washing machine. It looks nice but that is all. My elderly parents bought this washing machine based on the past experiences with Whirlpool but the quality of the product has changed. This machine constantly errors and does not allow them to wash clothes. I have followed the instructions in the manual to try and clear the errors. I ended up calling Whirlpool and the response I got was... It will be anywhere from $80 to $125 for someone to come out and look at it. This is a product which should not stop working after 2 years. I guess Whirlpool only stands by their products for a year because they think it is only built for a years worth of service. I wish I had better things to say because the previous Whirlpool machine lasted over 20 years.

We bought our dishwasher April 2018. This morning I noticed the paint had bubbled above the heat vent (area 3x 1/2). Upon closer inspection, the the paint was also peeling. We called the company to see if they would replace the skin but the agent said the only thing they could do was send us touch-up paint. The door is considered cosmetic & only covered for 30 days. If we wanted to replace the door panel, we were welcome to buy one from them. However as this seems to be a manufacturing defect, we would be replacing the door every 16 months. When we realized whirlpool wouldnt back their product, my husband looked a little closer to see what needed to be done & found that it had rusted under the paint & painting on top of rust will adhere properly.

Purchased a new Whirlpool built in microwave oven model WMH 310 17 AB-1 in July 1, 2013. As of February 2014, the glossy black finish on this microwave is dull where the finger push controls are and scratched up along the top of control panel and top front of door. We only use a wet cloth and towel or microfiber cloth to clean this microwave; nothing that would be abrasive so very disappointed in this product. It looks quite ugly for a new appliance. I did not anticipate how delicate the outside surface would be - never in over 30 years have I had this problem with another appliance, even stainless steel does not scratch like this.

I bought this Whirlpool dishwasher 3 years ago and the first time I used it I was completely blown away. We can run it at night and never hear it. The first time I turned it on I had to go back and check it to make sure it was on.

I bought a NEW Whirlpool 40 gallon, natural gas hot water heater from Lowes in May 2012. January 04, 2014, the main electronics failed that controlled everything. It has a 9-year warranty (after 1 yr.- parts only). What failed was the Gas Control/thermostat unit, and it takes a HVAC-trained person to replace it. Yes, theyd send the part - free, but required me to pay for installation. Talking with an HVAC business owner, he said hes replaced about 30 of these and he surmised that Whirlpool KNOWS that nationwide, over 10,000 needed replacement yet Whirlpool cares less. Ive had trouble with other Whirlpool products, so when my appliances, etc. go bad, I will NOT replace with Whirlpool products.

Reliability. I have bought Whirlpool used and new and they have been the best washers that last so much longer than other brands. They also have more than enough settings to truly take care of everything in your home that can be washed.

I was gifted a washer and ventless dryer for my condo. It takes a little longer than a regular dryer but it works great. It fits perfectly in a closet.

I bought two Whirlpool (Model: bfg1j4o4t3nov4o) natural gas water heaters. The pilot light would go out to so I re-lit it and sit in the attic until the water got hot and the burner go out. But before the burner went out, I could see the flame go from blue to yellow and hear the water dripping down on the burner. So, after the burner goes out, the water would drip down on the pilot light putting it out.They sent me a thermo coupling for free but that was never the problem. The problem is that the water heaters are poorly insulated which causes the water to drip down on the pilot, putting it out. To make a long story short, no part they send will fix these heaters. I have a GE heater in my house for 20 plus years and it is still kicking. I should have went back with that same heater.For some good news, I got my money back from Lowes. I raised so much hell in that store that the manger gave me my money back just to get me out of his store. I made them realize that all we want is our hard-earned money back from a product that does not work.

The Whirlpool refrigerator I ordered from Home Depot came to my house dented. I then had to get Maytag/Whirpool to send me the same model refrigerator which they then subsequently forgot to include the ice maker with the refrigerator. It has been nothing short of an act of Congress to get in touch with someone from their Customer Service department for them to send the ice maker that they forgot to include. Ive had to call them at least 15 times to get them to resend the missing ice maker. Absolute nightmare. 10/10 will avoid buying Whirlpool in the future.

whirlpool Cabrio Washer - I replaced my front loading Duet with this, thinking I was done with front loader. Designs are set to fail, liked the idea of no agitator, thinking can clean a lot clothes at once, boy was I wrong, heavy loads wont spin dry, forget sheets or blankets. The machine just stops, leaving everything soaked and you basically screwed, you can invoke a spin cycle but to help make rinse and spin out, sooo disappointed. Whats wrong with the designers of this product? They didnt try sheets to see if it would even work. I am far from over loading this too. Dont buy this.

My Whirlpool dishwasher washes dishes well, when it drain but it will not drain. I purchased insurance repair service from AIG. AIG is a total rip off. I paid them over $300. I have called many many times. They promise someone will call but not one ever has. I would never work with AIG or Whirlpool ever again.

If you like having to use a funnel to refill plastic water bottles, and enjoy ice splashed all over your kitchen floor then the Whirlpool Gold refrigerator is the model for you. The problem with ice is if you dont have your glass sealed up to the ice dispenser it will shoot ice out over the top of the glass, and even if you DO do that when you try to remove your glass to cut off the ice supply it continues to disperse ice everywhere. TIP: The only way to more efficiently stop ice from spraying all over your wood floor is to do this: When your glass is full of ice, simply open a door on the refrigerator. That IMMEDIATELY stops the flow of ice OR water. Works great, and its the only way to deal with this horrid design flaw in this product....

Whirlpool refrigerator model GX5F-IDXVB07; S/N K23918029; 24.8 cu ft purchased for almost $2,000 on 1/7/2014. Before it was four months old I had spoken with store about it frosting up the freezer drawer several times. Finally found it wasnt level and drawer was hanging. Ok figured it was ok, even though I had other issues with it. I took the cosmetic issue of false height on door, which made it seem larger and drastically size reduced produce drawers which made it necessary it actually cut off celery two inches to fit in drawer and door nooks being so narrow that they only fit 3 small condiments in them on the left door and its a trick to fit thing in the right, but since they are deeper can fit a little more. Ok thats my fault for not actually measuring. But who takes condiment jars shopping?The killer is that a leak in the ice maker, lets water/ice to build up under the ice maker on floor of freezer drawer. It then freezes there and if we dont take out the drawer and remove the ice chunks by hand it thaws and runs out in the floor about once a week. The leak began to be worse in August 2014. I understand it will need repair. What makes me really upset is the refrigerator is supposedly a very good brand and I have had so many issues with it that I curse it regularly. A two thousand dollar fridge with this many issues and I am stuck with it. I guess I should have contacted company before warranty went out, but we would get it past a problem for a while, then it would come back. I am just sick that I ever bought it in the first place! I hate it and will never buy or advise anyone else to buy from Whirlpool again. Quality is awful. Looks good on surface, stinks for quality.

I bought Whirlpool water heater model #FG1H5040T3NOV about 5 years ago. Burner assembly was replaced two years ago and now, thermocouple was replaced yesterday.

Im happy with my 9 year old purchase. They are front loaders and they sit too low for my comfort. The available pedestals cost hundreds of dollars for a pair...that I do not want to spend. I have not had any repairs needed.

A few weeks after we bought it, the washer was already having issues spinning out, and the clothes would have to go through another rinse and spin cycle. A bout a year and a half in and I had to replace the pump because it stopped draining. Even carefully loading the machine, and at least two or three times a week it would not spin out. Two weeks ago it stopped agitating actually performing washing action and spinning out all together. Last night I replaced the actuator which controls the speed or lack thereof in the spin. Still nothing. Ive reset it multiple times, still nothing. At least the clothes are getting wet. At tax return time I am replacing this piece if garbage and I will never get another whirlpool, or Maytag washer again because from what I have been told by dealers and repair men; they are all garbage.

This Whirlpool side by side 2 door Refrigerator/Freezer stopped working yesterday. It was manufactured in 04/2013, and I purchased it from Lowes on 5/26/2013. My invoice number is **. The last 2 refrigerators I have owned worked for well over 20 years each. Actually, longer, but I moved away from one of them. It is unbelievable to me that after 3 years, and 3 months, this unit has just stopped working. Of course, it is coming at a horrible time. In addition, it is summer time in Southern California, so the heat is high, and the desire for cold drinks and foods is also. It had been working well, until yesterday. Today, I am experiencing the foods become warmer and warmer. I will not be purchasing another Whirlpool Product of any kind.

This product is just DISAPPOINTING. The gas knobs got stuck TWICE IN 13 months only! The range is NEW! The first time 3 out of the 4 knobs broke, this time only one. It would not turn off, so we are forced to climb on the counter and turn the gas off every time we are finished cooking and turn it on again. The company wont be able to send us anybody till next week, which will force us to go on like this for NINE days plus, of course, the time it will take to order the parts needed.There is not even a back up emergency service, which should be in place since we are dealing with GAS! I have heard complaints about this product in this area: in my opinion the range should be recalled. Of course, the representatives one talks to are all trained to keep calm and reply the usual things: Oh, I am sorry etc. but the bottom line is that neither the product nor the customer service are good (the first customer service person was not very friendly either). I highly recommend that you AVOID this range if you are considering buying a gas one with double oven.

Whirlpool makes a quality product. My gas range is 25 years old and it still performs like new. I’ve never had to have it repaired and it is used daily. If and when the time comes that I need or want to replace it, I will not consider any other brand.

Bought a Whirlpool French Door, Bottom freezer mount appliance from Lowes in Jan 2014. Model WRF990SLAM00. Jan 2015 the freezer part stopped working. Whirlpool approved repairman came and knew exactly the problem because he was aware of this being a consistent issue with Whirlpools. He contacted Whirlpool and they quickly agreed to send repair kit for FREE. Took 2 wks for parts to arrive, and neglected to send along required tool/gauges for repair to occur. I called Whirlpool C.S. and they claimed they knew nothing and said our fridge was on no problem list. I had repairman call Whirlpool and they claimed appropriate tool/gauges are no longer available! This fridge is only 1 year old!!! Now we are completely ignored. Whirlpool will not even talk to us about help of any kind. HORRIBLE customer service!!! Crappy appliance! After thinking our Whirlpool appliances were a good investment, I will NEVER EVER BUY WHIRLPOOL AGAIN!!!

Refrigerator ice maker quit working. This is replacement fridge for first refrigerator that quit working same model. This one has electrical burn marks inside behind a panel. Whirlpool says this is normal. How can burn marks inside a refrigerator be normal. If house or fridge catch on fire will be suing Whirlpool. Ice maker and water valve replaced. Still not working. Maybe it has to do with the burn marks.

They sold me a washer that did not work. First load failed and the machine locked closed. Error E1 F9. Took 7 days for technicians to open the machine. The laundry was rancid by then. Needed a new drain pump motor, which was installed 37 days later. Whirlpool offered $150 for my loss of clothing. Ridiculous. Value $900, I asked for $500. Awful.

Whirlpool Cabrio Washer WTW7800XW2 - After buying my American made washer..... at nearly $900 with extended warranty about 2 years ago. This week noticed small cracks in plastic that surrounds and holds glass lid. Now lid will not sit flat and glass is emerging from encasement. Called extended warranty claim center and was told it was a cosmetic issue. Called Whirlpool, and was told they were unaware of this flaw, even though countless websites, chat sites, and Youtube. My frustration is how they claim to be unaware of this flaw and refusal address it, after countless consumers have called. I would be willing to start a class action on this matter!

Product: Whirlpool Gold Series, Model WRX988SIBM01: Purchased 2014 at Lowes. 2nd day after delivery, called Whirlpool, refrigerator not working properly, freezer drawer will not close, condensation on outside. Sent person that delivered the refrigerator to fix problem, freezer had frozen ice behind each drawer approximately 2 inches that would not allow drawers to close. Delivery person used hair dryer to melt ice and adjusted drawers. Still periodically have to physically remove ice build up to allow drawers in freezer to seal properly. Ice maker stopped working, makes no ice at all, ice comes from inside refrigerator not from freezer, bad design.Today woke up to freezer drawers completely thawed and had to throw away all food, panel shows temperature at -2*. All food thawed and unable to be cooked/used. Called Whirlpool could not send someone until next Tuesday (4 days). We are a family of 5 and cannot wait that long. Unfortunately have called 3 other appliance companies only to find that refrigerator has to be repaired by special technicians! This is our first Whirlpool, bought because made in America, have been very disappointed with our $2500.00 purchase. Not sure that we will ever purchase another Whirlpool product, our inclination will be to buy less expensive product and choose to replace as opposed to paying recurring service calls + parts and labor.

My Whirlpool side-by-side refrigerator is just 4 years old. When they delivered it, they noticed damage on the bottom which required them to bring me a new refrigerator. The new one had issues with the ice maker that required multiple service calls to fix. The refrigerator door always seemed a bit misaligned as it was a bit lower than the freezer door, but it closed, so I never complained. I was just tired of all the issues! During the last six months, the door started to remain ajar instead of closing completely so that we had to always be sure to apply sufficient pressure to close it tightly. I considered calling in a repair, but it was still closing so I thought I might be overly critical. As it got worse, I realized the door was defective, but one day, it just fell off completely without warning as though the hinges were made of butter!After multiple service calls, a tech reattached the door, but I could see that it would not hold and sure enough, it is starting to remain ajar again. I have contacted the warranty company who is now saying the service tech claimed we were hanging on the door. This repair company the warranty company uses has an F rating with the BBB. Now, Im being told it may take a couple weeks to get another repair company to give them an opinion, but the issue is clear, the door was defective and it looks like they found a way to avoid having to make good on the warranty!

We purchased our Whirlpool Refrigerator #WRT519SZDB from the Home Depot 2 years and 10 Months ago. About three weeks ago it started to freeze items in the frig section. We lowered the frig section cooling level one selection and went on a two week vacation. When we came back, everything in the freezer section was thawed out. We had a tech look at it and he told us that the compressor was partly seized and overheating. Tried to reach someone at Whirlpool customer service by phone, email, and chat but so far, I have not had anyone contact Me back? Looks like repair will cost almost as much as a replacement refrigerator. So much for Whirlpool being a trusted brand!

I have purchased a 3 door Refrigerator of Whirlpool on 27th October, 2014 from Sargam India Electronics Pvt Ltd. Now my refrigerator was not working properly. So we registered a complaint regarding same. On 3rd July your one executive came and he asked that its compressor is not working and we have to refill gas also and charges will be 2000 rupees for Gas and compressor is under warranty. Then on 4th July your another executive came with compressor and he worked for 1 hr on fridge then he asked, Compressor is not taking load. My senior will come tomorrow, mujh se nahi ho raha. On 5th July morning we got a call and he asked that he will come till evening. Now we got a call. They are asking that its not under warranty. Hum log paso mai dhik kar sakte hai. When purchased in 2014 last ist thing its under warranty only they have told us for 10 yrs. And we have purchased 4 yrs + back not 5 yrs completed. Apart from your customer service guys we never shown this to any one else as its under warranty, I am clearing this thing on prior notice. Senior are not taking action. They are asking we can do it in money. They are asking, If you want to go consumer court you can go.