Just like many other reviews about this brand - our microwave went bad after only 14 months of using it. Initially the door sensor would register - it wont operate even if the door is closed. Or it will keep going even if the door is open. I contacted BBB and the Whirlpool corporation regarding this safety issue. I pointed out that the safety mechanism is faulty and they should recall all of those models that have similar issue with door sensor. This is extremely dangerous for households with kids. There is a reason why this safety mechanism is mandatory in all microwaves! Whirlpool pointed out to me that I should not try to operate microwave with open door and refused to take any responsibility. Ive owned probably 10 different microwaves over the years and NEVER had micro go bad after only one year, yet alone have completely faulty safety mechanism. Consumer beware!

ED5PHEXNK00 Stainless Steel side by side Refrigerator bought in 2004, look out!The refrigerator caught fire today and there was smoke everywhere. Had I not been home, damage would have been out of control. I traced the smoke to the bottom of the refrigerator. I pulled the unit out from the wall and unplugged the power to the unit. My unit is out of warranty and past the extended Lowes warranty. The repair diagnosis is $100 to start.Whirlpool has recalled its other brands (Maytag, etc.) for this same problem but not its Whirlpool brand. Our problem is the same problem with hundreds of other people: Whirlpool fridges burning, smoking, and being a life threatening hazard to families all over America because of the faulty relay to compressor. Whirlpool better recall this model. They need to fix this or they will have much bigger issues to deal with (corporate manslaughter from a known issue and no action or protection for its consumers). The refrigerator is a result of Whirlpool’s negligence; thus, it’s potentially deadly.

I bought a new Whirlpool gas range a few years ago. I am now trying to purchase my 3rd control panel at a cost of $281.00. The oven will not bake or broil. The oven now a provides storage area until we can purchase a new range, which will not be a Whirlpool or any brand associated with Whirlpool. Very Dissatisfied.

I have had to replace my Whirlpool 50-gallon hot water heater 2 times. First time it broke, it caused thousands of dollars’ worth of damages plus Im out a $760.00 deductible. I had the last one just over 1 month and couldnt exchange it at Lowe’s because it’s a few days over a month. So I had to get return authorization before I could return it again. I went through speaking to a hateful CSR. After calling back again, the lady, a real nice lady, helped me. I will never buy another Whirlpool product again, and if anyone is smart, they will stay away from them too. Hateful, hateful CSR. Beware.

A few months ago our Whirlpool microwave just completely died. We had only been in our brand new home for about 18 months at the time, so I was very disappointed. I would have bought a different brand at that time, but didnt want it to look ridiculous, as it is mounted in the cabinet above the Whirlpool oven I was shocked to get a text from my wife a couple days ago, saying the same thing had happened to our oven. I thought that it must be a circuit breaker. My parents had Whirlpool appliances in my home growing up and we never had a problem with our oven. Well... I was wrong not a circuit breaker. The thing is just dead. Nice... Thanks Whirlpool! Thanks Century Communities for installing the absolute cheapest products in my home! Wonder what will be next? Probably the range top... Ill let you know.

We have been married 36 years. Since year one, me and my wife have owned nothing but Whirlpool appliances. They lasted forever. Approximately 4 years ago, we redid our home, and bought all new appliances, stove, refrigerator, dishwasher, microwave, front loader, washer, and dryer, Since then, 4 years ago, our refrigerator ice maker stopped working. 2 years ago, our dishwasher wont heat up, so it is useless to us, and the bearings in the washer are shot. I must say we are so disappointed in Whirlpool. We are barely living on my husbands income as I had to stop working 3 years ago, as I became disabled, but did not make enough money to be able to collect disability. We cannot afford new appliances, nor to fix them. I am sending you the model numbers of each appliance, hoping you will do something to help. This is just ridiculous. It is just my husband and me in the house (washer: WFW9200SQ02; refrigerator: GD5NVAXSA01; dishwasher: no model number, but it is Energy Star II 8575637). Please help. We cannot afford to replace this, nor repair. It is hard for me to go to the laundromat, then come home to dry. Standing long periods to to dishes, takes a toll on me. Please help.

We have had our dishwasher for over ten years and have had no problems. Its been very reliable. Its a free standing unit on wheels with a butcher block top as we dont have room in the cabinets for a built in. All you have to do is roll it over to the sink and plug it in and hook up the water line which has a quick disconnect. The male half always stays on the faucet.

Bought Whirlpool Gold 21.9 bottom freezer (stainless) Jan. 2013. When it was 19 mo. old I noticed the freezer door was pitting. I have the Lowes protection plan. Not their problem, door is a accessory not a part. Whirlpool said no quality issues with the material. Very disappointed Whirlpool did not stand behind a product they sell. From past posts I am glad we did not hook up the ice maker.

We purchased a brand new Cabrio Washer and Dryer in 2008 from Lowes. The salesman at the time suggested I purchase the extended warranty. It was because of the state of the art controls in the machines that could cost plenty if they had to be replaced. I was a bit skeptical at first. After several weeks, I returned to the store and purchased a 4-year extended warranty. This was probably the best money I expended in some time. In less than three years of ownership, I have had to use the warranty twice for the same faulty part (water control valve) that the repairperson told me was problematic. Then after reading the horror stories that consumers submitted to this website, I felt compelled to voice my opinion as well. I have been a die hard Whirpool product fan my entire life because they used to manufacture quality, long lasting products. I am moving soon. And I will have to purchase new appliances for the kitchen. But they will not be manufactured by any Whirlpool company. Shame on you Whirlpool!

Weve owned this refrigerator for about 6 weeks now. It is a 23 cu. ft. model with a bottom freezer. It is working great, and we have no problems with temperature control in either the refrigerator or freezer sections.

Purchased at Lowes and within days of installation the water would heat up so hot that it would spit and spew out of kitchen sink (10 away) and be so hot you couldnt hold your hand under it. Returned to Lowes and they reluctantly replaced it. I should have bought a different brand but I felt confident that it was just a faulty thermostat. Second one did the same. Tested different settings and it seemed to work ok but a few days later it was scalding hot again. Tech support kept telling me that water heaters are intended to be used or they are like a kettle of water sitting on a flame. I told them they were crazy to think a small pilot light could heat 40 gallons to scalding temp.Guess what? I left the heater on the pilot setting and with 40 fresh cold gallons in it. I returned 24 hours later to find it scalding hot again. I got down and looked through the view window and I couldnt believe the size of the pilot light. It is the biggest pilot light I have ever seen. It blows like a mini blow torch! And there is no adjustment. This is a serious engineering flaw and extremely dangerous. This heater is at my father-in-laws house and he probably doesnt use 5 or 10 gallons a day but still, NO WATER HEATER SHOULD EVER HEAT WATER TO A SCALDING TEMPERATURE WITH ONLY A PILOT LIGHT!!!

Bought a stainless steel Whirlpool Gold bottom freezer in 2011. I purchased an extended warranty from Lowes (4) years, and still have another year left on it. Im constantly having to mop up puddles that form under the right front of the refrigerator. I read someone elses review with the same issue along with a sheet of ice forming in the bottom of the freezer and having to chip it out so the freezer drawer will close! Im calling the warranty company today.

Before a year was up after purchasing 4 Whirlpool appliances for our kitchen, our refrigerator needed a new compressor. Of course, they covered the cost because it wasnt a year old yet. After much complaining, they gave me a whopping extra 3 months coverage, until Jan. 2014. Now we have water leaking on the floor and ice collecting on the bottom of the freezer drawer. What a piece of junk! I had sent an e-mail to Whirlpool after the compressor situation telling them that I would never buy from them again and would have nothing good to say about them. No one responded. Goes to show that Whirlpool could care less about their customers satisfaction. Never again will I buy anything Whirlpool makes. By the way, our old frig is in our mud room working absolutely fine.

We purchased this one (Wall Mount Model # WMH76719CS) on July 30, 2015. About one month ago I started noticing that a simple large cup of water to make tea or instant coffee takes more than 2 minutes on power 10 to heat up enough. It used to take about 1 1/2 minutes. Now, Im no mathematician, but I believe thats about 25% power loss in 6 months. The same applied to any convection dinner Ive tried to cook lately. Im going to say that Im dissatisfied with the convection feature and would rather just bake the silly food in the regular oven as usual. Any planned-overs trying to re-heat is taking much longer as well as melting butter. I do not have much confidence in Whirlpool microwaves right now, and may never again.

On October 29, 2009, we bought a new Whirlpool 30 gallon gas hot water heater to replace a Rheem we had for 20 years. We immediately had problems with the relief valve leaking, so we ran at the local hardware store and bought another valve. Next, we had trouble lighting it (husband was a plumber years ago) but a call to the hotline and we were in business. Now just over 3 years later, the pilot light started to cut off at will. Troubleshooting solved nothing. We called the hotline again and were given a part number, an authorization number and told to go back to Lowes for a replacement part. Figuring how our luck runs, I called first and was told there was no such part number. Trip saved. Now after reading all of these reviews, we have decided to cut our losses and buy another Rheem. You can find the Whirlpool hot water heater sitting beside our 2-year-old Kenmore HE washing machine (also made by Whirlpool) on the garbage pile. No more Whirlpool!

We bought a Whirlpool cook stove with a black top in 2009 and this year, in 2011, while cooking a pot of stew, the stove top burner began to make loud popping sounds. When I went to check it out, there was smoke coming out from under the pan and pieces of glass that had exploded out in small chunks. When calling the customer service line at Whirlpool, they told us that it was no longer under warranty and could not be of help. Their only explanation was that they would only cover a new stove top if it had cracked or broken this way when putting a cold pot on a hot burner. They said their technician could tell if this was why the shards of glass were exploded from the burner.

My KitchenAid side by side refrigerator/freezer is a beautiful thing, shiny steel surface, gleaming white inside. However, its made poorly. The ice cube maker compartment broke and the replacement came without any installation instructions. It was hard to figure out and I broke it. Now, everything in the refrigerator is freezing and changing the temperature on the digital panel makes no difference. McKinneys appliance, where I bought it, no longer has a refrigeration technician and they referred me to Whirlpools 1-800 number where I supplied some information and sat in my chair on hold listening to music for a half hour before hanging up.The recording on the phone suggested their online chat where I was asked the same sorts of questions and was told I would get the answers I wanted by paying $5.00. I had no idea what I was getting into but I didnt pay, just terminated that inquiry. Feeling cheated by the company whose product I had mistakenly purchased. Im now running the risk of a technician visit, sometime between 8 am and 4 pm a couple of days from now. I have to be prepared to wait around all day for somebody to look at my refrigerator, charge me a lot of money and, from what Ive read online, potentially see the problem return in a very short space of time.

My machine has been ripping clothes for a few years but I thought, initially, that it was a snap, zipper or hook causing the problem. I recently got fed up and found this: **. It makes it pretty clear that it is a manufacturing defect. I called their customer service centre and spoke to a supervisor that told me it is normal wear and tear and that perhaps the glass in the door had worn out. Yes, thats right, she said maybe the glass has worn out.They are offering ZERO assistance in what would be a $500+ repair for me. Admittedly, my machine is five years old and out of warranty, but to me, when the repair is to install an entirely new style of door so that the clothes no longer get caught underneath, it is a defect. 43 different models of their machines are included in this issue and it was identified in 2012, a year before my machine was made. Why didnt they correct it before that?

We use a Whirlpool Washing Machine and it is one that came with this apartment provided to us by our employers. My parents had a Whirlpool Washing Machine too and they have had no problems since I have known them to use a Whirlpool. The Whirlpool that we are using has been very reliable in the past 3 years we have been using it. No issues whatsoever! The clothes do come out clean, so it does it's job! It is a top loading washing machine as opposed to the newer front loading ones. I have not used a front loading washing machine, so I do not know how it compares to them. The settings on our Whirlpool are basic and very easy to use. (If you know what you are doing, of course). LOL! Reliable is the word for Whirlpool!!

The repairman said the shaft, which of course is one piece with the outer drum, is corroded. Really? Did we not expect water in our washing machine? The repair is $500. After reading all the bazillion complaints on this model (on the internet), I have decided not to repair the piece of junk!

Whirlpool Cabrio Washer WTW7800XW is 13/14 months old (1 or 2 months out of standard warranty). We use it 3 to 4 times a week. The lid hinge developed a crack 2 or 3 months ago. Last week, it failed completely making the washer unusable. Investigations show that a new lid is around $250 plus tax and service call (approx. $500 complete). On contacting Customer Service, they continued to say monotonously out of warranty even though it is obvious to even a layman that this hinge/lid is not fit for the job and the manufacturing material has failed. They kept reeling off all sorts of protocols but would not send any of them as a copy. This is the worst service I have had from any company. The service is despicable and they should be ignored and banned from every consumer list. I appreciate that it is out of warranty, but the runaround I am getting seems to me that they expect their product to fail after the warranty expires and they are not surprised at all by catastrophic failures so soon.

Outstanding, however our location has a hard water rating and as such we have to use a deodorizer to balance this out. A wide range of variables which are a fit for my purposes. Interior dimensions and layout are more than perfect for my uses. This particular dishwasher is built in so blends aesthetically into the design of the kitchen seamlessly. The product has a drying system which successfully blows air over the top tray to eliminate wet areas within depressions of crockery, glass, and so forth, its excellent. There is also a light steam setting which removes tough deposits from surfaces.

Absolutely terrible product. Have had nothing but problems with it since I got it. After 4 months the pilot started going out every couple of days. Would have to vacuum the filter just to get it to light. They eventually sent me a screen to wrap around the bottom, that would only extend the interval to maybe a week instead of going out every few days. Now tonight it wont even relight! So tomorrow Im buying another heater and throwing this piece of junk out, a waste of $750.00 for two years of headaches. Dont, trust me. Dont buy this garbage of a water heater. And like others I bought it a Lowes, done with both of these stores!

Whirlpool Slide-In AquaClean Technology - My beautiful, modern oven is no longer. After 4 tries doing self-cleaning my oven was still dirty. I did have to wipe out the water (although I measured it) before I could take the scraper/sponge provided by Whirlpool to assist in the cleaning. Scraper bent - sponge disintegrated and I still have a dirty oven. Called service. My pleasant service tech informed me the water is only to reach 250 degrees! Really! My dinosaur of a Whirlpool cleaned fabulously! New technology has turned mine into an on your knees, scraping and broiling fool. Fool because I bought into the whole Aqualift Technology. We cannot use any kind of liner, etc. This slide-in may look great but the labor required to keep it that way is beyond this OCD person! So much for my efficient new kitchen. May the engineers who designed this technology be ashamed of this product. It is not even a self-steam cleaner!

What a piece of expensive junk! Do not buy it, does not clean clothes well, lid broke, lock broke, now it just wont start. Parts are super expensive. Next one I buy will be a basic washer, forget all the bells and whistles!!

My front load washer doesn’t get my clothes clean. I have to rinse twice and still there is soap in my towels and they smell bad. I’ve followed all the tips without much luck. Now I use only Oxyclean and rinse with 1/4-1/8 c vinegar. The machine doesn’t pump all of the water out of the machine either. To me it is low-efficiency!

Cabrio Washer - Absolutely the worst thing I have ever bought... everyone told me to stay away from this brand. Bought in 2011... large tub... nothing but problems. My last washer was great... full tub with water, could soak or pre-wash. This one does nothing except create some kind of lint all over my clothes no matter what setting... I dont care about water usage (mine is free) but I do care it takes 50 mins to do a load where my other was exactly 20 mins (and it lasted me over 30 yrs!). This really sucks. I have seen other complaints but never a recall!!! NEVER EVER AGAIN!

I have to say I am taking the time to write a review for my Whirlpool Cabrio Washing Machine since Ive never been this dissatisfied with a product. Every time I wash my brand new expensive black dress pants, I have resulting white marks all over! Im so upset! I washed one load three times with no soap at all just to remove the marks present! At this point, I will never buy another Whirlpool product. =(

My family purchased a Whirlpool Cabrio washing machine approximately 4 years ago. The first two years were fine. I had no issues out of the machine at all. The last two years (just as my warranty expired) have been terrible. It was serviced twice just before the warranty was up and my husband has serviced it twice since. On two separate occasions, the bearings have worn-out and the bottom seal leaks water all over my floors. I would never recommend one of these machines to anyone!

Whirlpool Corp. stands behind its products. Bought the Cabrio Washer in June 2011. Lid cracked in October 2012 and was not covered under the Lowes extended warranty because they called it a wear item. However, our local Lowes store in Avondale, PA replaced it for us. In December 2013, the lid cracked again. I called Whirlpool customer service and they couldnt do anything. I called the Whirlpool corporate headquarters and was directed to a member of their executive staff. After explaining my situation, Whirlpool agreed to send me a new door free of charge and even pay to have it installed (which I told them I can do myself). Aside from the cracking of two doors, this washer is an exceptional unit. Its good to see Whirlpool stands behind its products this way, outside of the warranty period. I would guess that they always hear a lot of whining and complaining, but it seems if you explain things logically, people listen and are willing to help.

I purchased a gas hot water heater from Whirlpool. I have had problems with it since it was new. Whirlpool kept sending repair parts, which I installed, until the warranty expired. Now they say “Sorry Charlie, the warranty has expired.” The water heater has never been fixed. They just dragged it along until the warranty expired. Whirlpool has no complaint department or the repair place will not give it to you. They told me there would be no use for a complaint department. They would just tell the same thing the repair was telling me.

I bought the french door refrigerator Sept 2014. Recently the change filter light came on so I bought the filter. I read the instructions and then when I went to install it, the filter door would only open about 10%. I called Whirlpool and explained it was obviously a manufacturing error. They didnt care. Out of warranty. Everyone can make a mistake but when you wont own up to it and take care of it, that defines your character or lack of it. I think I will video the whole thing and put it on YouTube.

I purchased a new gas water heater from Lowes and paid a plumber to install it. I have been having problems with it staying lit. Once I noticed the issue, I notified my plumber and the plumber was aware of this on-going issue with these water heaters. The plumber told me to call Whirlpool and have them send me a new thermocouple. Ive been putting it off until now, but realized today over the phone with Whirlpool Customer Service that the problem is with the vent. The manual that came with the water heater has a horizontal venting installation, yet Whirlpool claims that it should be vented through to the roof and they sent me, via email, the correct manual. When I asked Whirlpool how the plumber was supposed to know, she said that he should have known that it was not the correct manual (even though there is no model number written anywhere in the instructions manual) and that we should call to make sure that we have the right manual before installing my next product. So, I need to double check every purchase I make! Or is this only with Whirlpool products? After speaking with two different Whirlpool reps, I have concluded that I need to purchase a new water heater, but believe me, it will not be another Whirlpool!

Moved to new house with new Whirlpool appliances, including oven, in August, 2015. I did not cook in oven at all until Thanksgiving meal. Had something spill over in oven. Spillover caught fire. Oven at 350 degrees. Complained to Whirlpool. A supervisor told me that it is normal for spillover to catch fire. They sent out a tech to check oven, and said I would be responsible for paying tech. The tech explained that unlike conventional ovens, this oven has heating elements outside of oven, so to get to the temperature of 350 degrees, the heat at the bottom of oven can get to over 550 degrees. He could not get Whirlpool to replace oven. I didnt have to pay, but now I am afraid to use it. Some of the finish on the inside of the oven was burned away, so it is not like I can trade it in. I feel the oven has a defective design if spillovers are supposed to catch fire while you are cooking, and the finish gets damaged. I will never buy another Whirlpool appliance again, if I can help it.

My company purchased a lot of products in Whirlpool company. We thought the product is good, until the dryer machine didnt work all of a sudden. We call a customer service. After a week the maintenance came in our unit to check the dryer but he said that they need to purchase the other part of the dryer. That was happened last july. Were keep calling the customer service. We cant even count how many times we call them. But unfortunately even them they cant give us an exact date when they can fix the dryer machine. SLOW RESPONSE FROM WHIRLPOOL COMPANY!!! Shame on you guys.

We have had the washer and dryer for over 10 years and they are still working great. We have had washers and dryers in the past within 2 years have failed, and repairs have cost us almost as much as a new one. Thank God for the ones we have now.

In 2/2007, I purchased a Whirlpool Duet Front Load Washer (GHW9400PW) and have had constant F06 failures. After the repairman debrided the pump, he felt the issue might be electrical, if not resolved, it will fail again. Now, it needs a $400 to $500 electrical system and cannot be guaranteed that will end failures as these washers have had many problems. It cost $1000 and only lasted 4 years before the failures appeared. Whirlpool only offers a one-year warranty, which is not enough to cover the future problems these machines are prone to developing.

First Id like to start by saying anyone whom owns Whirlpool make sure to purchase every extra Warranty you can get your hands on right away. Two years ago my husband and I purchased the whole Whirlpool Appliance Kitchen Collection. The gas oven range has been my only real issue. Within a few months my oven wouldnt light. Its a good thing I noticed because there are no safety features that turn the gas off if it doesnt fire up and the gas builds up so so fast its scary. Our Warranty covered the broken igniter switch only for it to act up for over a year. We had to try several times before the oven would light until it just didnt again and it was repaired again under Warranty. Aqua Lift Technology is just something they made up to get us all to purchase it. I swear on my life it doesnt even work a tiny bit. Now, the bottom of my $800 oven is chipping away. I have not worked this out with them yet and I will repost to let others know how it works out. Liquid also gets in between glass oven door, cant ever clean it. Good luck.

We purchased our 5 door/drawer frig in April. We have experienced two glitches when it failed to make ice for 24-48 hour periods. Now the freezer has stopped cooling. The first time the repairman came out he refused to move the refrigerator because the wheels would not roll properly. We had to purchase a sheet of thin plywood to put under the wheels so he could roll it. (We have vinyl flooring - the wheels just dont lift the unit enough to clear the floor.) When he returned 6 days later, he said the compressor was leaking and was not able to send enough Freon to the freezer section to cool it. The compressor is on back order and we have not been given a timeframe for its availability.

Purchased our Whirlpool Gold Oven in October of 2013 from Best Buy. The oven works fine, but using the oven to make pizza on March 30th of 2014, a fire started in the drawer under the oven. The oven was set at 400 degrees. Several oven mitts were stacked in the drawer. There was no major damage done to the range, other than a bit of discoloration to the white trim, but we will never put anything in the drawer under the oven and would advise others to do the same.

My Side-by-Side Whirlpool fridge which I bought very expensive in Colombia one year ago had the glass shelves totally cloudy and foggy. You could hardly see what was inside. 8 technicians were sent through the authorized center to meet warranties to check the fridge. The first 7 technicians(!) did not have a clue of what the problem was. After many calls, they sent a supervisor who discovered the problem and finally, after 10 months of this battle, they changed the fridge for a new one. But guess what?! I received the new fridge 2 weeks ago and the new one has exactly the same problem. I am very disappointed and I do not know what to do at this point. Going through the same process again makes me sick but losing my money and all the time invested in this product makes me furious. Is there any way that Whirlpool can help me through this forum?

We bought a Whirlpool side by side refrigerator new. When the first one was delivered it had electronic problems. We sent that one back. The next one, same model, seemed to be alright for a few days then it developed electronic problems. My son discovered the problem was caused by a faulty door panel in the freezer. The panel would come loose and if you knocked it back in place the electronics would work until the panel came loose again. Whirlpool would do nothing about our complaint. Now the refrigerator section freezes things. We paid to have it fixed 2 months ago and now have the problem again. The repairman said he had brought up concerns in meetings about the same door problems and been blown off. Our food is freezing in the refrigerator again and Whirlpool has blown us off again. We will never buy Whirlpool again. I trusted Consumers Report when I bought the Whirlpool and that goes to show you that doesnt always work either.

I purchased Whirlpool dishwasher, model DU930PWSTO, in 9/2007. It quit working in 5/2012. I expected an appliance made by a reputable manufacturer (Whirlpool) to last longer than five years. It seems like a manufacturing racket where they build these things only to be replaced a short time later. With service calls and parts replacement, its cheaper to buy a new unit. Talk about a circle jerk! And who the heck puts anything else but SS screws in a water soaked appliance? Duh. Rust! Im disgusted and dissatisfied with the whole company. Im still waiting on their response to my complaint email; at the time, the machine quit working. Whatever happened to pride in American made products? Or, did this get company bail and were now slaves to the Chinese junk once again? Ill never buy another Whirlpool appliance again. Does anyone have anything good to say about this company? I wish I would have read this blog before purchase.

I bought a Whirlpool Gold Series Microwave, model # WMH76718AW, on 2/19/13. It stopped working 1/25/15. It doesnt heat food anymore. I also have a whirlpool dishwasher that doesnt clean dishes. Whirlpool products are junk. Whirlpool customer service is awful. The cost of fixing this lemon and then buying an extended warranty for the repair (which they recommend) will make this a $1000 piece of garbage. They dont stand behind their defective products. Ill never buy another one again.

I purchased a Whirlpool over the range microwave (model #YWMH31017AS-1) in April 2013, and had it installed in August of same year. It worked fine up until November 2014 - just over one year later. Everything on it works, except for the most important feature - IT DOESNT HEAT ANYTHING UP. Doesnt matter how long you set the timer for - the contents come out stone cold! I called Whirlpools 1-800 number and was told that because I did not purchase the extended warranty, I was responsible for all parts and labor costs. I find this completely unacceptable! I have had cheap $70 microwaves that have lasted 15-20 years. I will never buy another Whirlpool product, and am telling everyone I know to do the same!

Im a member of Costco. I trusted that they will sell me a decent refrigerator, wrong! I bought a French Door refrigerator by Whirlpool on March 2018. It freezes my food on the left compartment and on the middle compartment. I called since its under the one year warranty. They came 8 times already and changed parts and promised me every time they came that this will resolved the problem... still the same. I have been in the phone with Whirlpool for one hour and a half for 5 times and they still want to do more tests. I will never buy another Whirlpool unit again! Costco should be ashamed of selling this brand! And they should paid for this also.

I have had this range for approximately 4-5 years with no problems. The design and efficiency are great!! I would recommend this brand to anyone and would purchase it again myself. It has an extra burner just for warming which I love.

Self-cleaning oven system DOESNT WORK AT ALL! The company rep I talked with said the system only works on lightly soiled oven and doesnt clean at all on the oven top or sides. When I explained that my oven was less than lightly soiled (I rarely use it) and that I had run the cleaning cycle twice and none of the soil was affected. Apparently the company is aware of this problem and I believe customers should be made aware of it BEFORE purchasing. I was told there was nothing they could do because my appliance is out of warranty. I asked if they had received other complaints and was told they had. I am not surprised.

I bought washing machine Whirlpool Cabrio Model WTW7300XWO two years ago. It only lasted 2 years and the tub seal and tub bearing went bad. I called Whirlpool and they wouldnt replace defective part on their dime. I talked to supervisor and they still refused to admit they needed to fix this broken product on their dime and make it last longer than 2 years. They claimed only a 1-year warranty. This is totally unacceptable to have a supposedly good washer that you pay $700 for (manufacturer price $899) last only 2 years! Very, very disappointed! I wouldnt buy from this company again!

The knob on the Gas Cook top stove from Whirlpool (Part no: W10594481) is very poorly designed. It is very flimsy and breaks easily inside. Outside it still looks intact, but if you examine it on the reverse side, where it actually fits into the cooktops metal rod to turn the gas up or down, we can see it breaks there, as it is made of very cheap plastic. Although it is supposed to be a Stainless steel knob, it is actually all plastic where it matters most. I bought the new cook top from Whirlpool in 2014 and within a year have replaced all the knobs as they were breaking once every couple of months. I am still having this problem after 2 years now. I have contacted Whirlpool and have asked for a solution to this problem. They dont have any, other than offering a new version of the knob which costs $10 more and it is not easily available anywhere. I feel very cheated that I got a poor quality product and no help from them on fixing the problem.

I purchased a Whirlpool catnip washer from Brandsmart in August of 2010. It worked fairly well, but would sometimes need for clothes to be rearranged in order for the spin cycle to complete. In June of 2013, it started to not wring the clothes out completely. It then stopped working. I called a repairman and got an estimate of $550 dollars, but I paid $578 for it.I called Whirlpool and spoke to the supervisor of the consumer concern team. She offered me a fifty percent discount on the parts for the repair. I checked the web to see if anyone else had any problems with this product and found several. I suggest you do your homework before purchasing a Whirlpool washer. I was positive they would do more, since it’s such a prestigious company.

Two years ago, we bought a Whirlpool gas range, model WFG361LVQ2. The range-top grates were porcelain-coated, smooth and shiny. The range itself has worked flawlessly (Admittedly, it gets only light use in our elderly household, which consists of me and my wife). The only complaint I have is that the porcelain on the grates is failing. On one of the grates, its flaking off where the flame contacts with it during cooking (Photos attached). On another two, the porcelain has developed a surface roughness thats clearly a prelude to same type of damage as the first. The fourth grate still appears to be intact. The differences in damage is no doubt due to the different amount of use that each receives.When I called Whirlpool, a supervisor there told me that grates have no specific life expectancy, and that is true for plain metal grates as well has porcelain-coated grates. She also said that some chemicals can penetrate the porcelain and shorten its life. I told her we didnt use any chemicals on the grates, but only rarely used common kitchen scouring powder, and I cant imagine the powder or the chlorine in the powder could do that kind of damage.When I asked what it would cost to replace the four grates, she said $187. I told her the entire stove cost about $500, and it didnt make sense to pay almost $200 to buy grates every two years for the next thirty years. I told her that the grates on our previous (non-Whirlpool) range lasted the life of the range - about forty years. So I declined to purchase new grates, despite her offer of a one-time discount of 25%. Though the grates are becoming eyesores, theyre still perfectly usable. So Ill hang onto them until I can find some bare metal ones to replace them.

We bought our first Whirlpool 4 door about 4 years ago. Within the first 3 or 4 months the ice maker stopped working which was repaired. Then at 3 years the compressor went out and of course no cooling or freezing. Since we had bought this at Lowe’s they loaned us a fridge until ours was taken care of and told us to call whirlpool. When we called they said they would do nothing for us. Between them and Lowe’s we were finally able to get the refrigerator replaced by paying another $1,000. We have had the new fridge for a little under a year and the ice maker stopped working. While trying to get it working by their service repair people the cooling and freezer stopped working. The service people said the compressor is bad. We called whirlpool again they will not replace the refrigerator and said it will have to be repaired. The service company says compressors are on back order and don’t know when they will have one. All of this has been going on for 3 weeks at this time and who knows how much longer. I had to throw all of the food in my freezer away and as well as most of what was in the refrigerator. I am now buying ice every other day to keep some foods cool so we can have something to eat. We are 82 years old with a very limited income and find this very difficult to deal with. Whirlpool’s reply is sorry but they will not do anything since the fridge is under warranty.

My new Whirlpool Stove, has two grill like tops, heavy duty and awesome looking. It has a special burner to keep food warm, a stainless steel front and bottom drawer for broiler storage. Broiler is also on top in oven, broiler flame.

Bought Whirlpool electric range in Dec. 2005..expensive..so the warranty expired a few months ago. The electronic keypad that controls the oven and lights doesnt work. The repairs will be $408 plus tax which is obscene, and are guaranteed only for 90 days.This after only 5 years of minimal use...just me using it.I will never buy whirlpool again.

Top loading HE machine. Washer does not clean. I have tried all manufacture recommendations, changed detergents and tried laundry boosters, all to no avail. Tshirts, pants and socks routinely come out of the wash dirty and must be re-washed. This negates any energy savings. Also, the noise from the spin cycle is very loud - the washer is on the second floor but I was told by sales person that this would not be an issue with top loader. Overall, very disappointed and after all these years, I have finally given up on this washer and will junk it.

I bought an electric hot water tank from Lowe’s less than 3 months. No hot water so I called Whirlpool. They give me service dept over 150 miles away. They will not come. I need hot water and need help. The hot water tank is half way in the attic and half in the closet.

I am a Whirlpool Privilege Member - IFB privilege number **. This is Mrs ** here and I possess two Whirlpool Fridges, one single door and one double door (Elite Model). In fact, all my family members have Whirlpool refrigerators because I recommended them and because I have had a very satisfying experience with your service until now.I recently (first week of March) logged a complaint as my fridge was not working (it was working on and off). The Mechanic from the service center visited us and said that the compressor was at fault. I had some doubt about this as the Fridge was working on and off and I requested my friend who had a workshop to come and have a look. He checked and said that the compressor was working perfectly but looked like there was some problem in the supply of current which could be a loose contact or something.So I logged another complaint and when the mechanic came (this time a different one), I was out of the country and my husband was there in the house. He checked the fridge and said the compressor was working and apologized for the earlier mechanic’s wrong diagnosis. He also said that it was difficult that since the wires were inside the beading or the Puff, or whatever, the fridge could not be repaired.I am really astonished and pained by this comment by the mechanic as we spent a lot of money and bought a fridge for its brand worth name. I shudder to think if this complaint had happened two years after I brought it, should I simply throw the fridge because it cant be repaired? Is there anything at all where the company can say it can’t be repaired? Are fridges used and thrown in India? I am all the more worried because I have been recommending Whirlpool Fridges left and right to everyone and I tell them that there could be a situation when Whirlpool would ask you to simply throw your fridge away. I still have belief in Whirlpool and I firmly believe my recommendations would not go wrong, and it is only the fault of the mechanic who could have made this remark unwittingly.

My father and I both got the Whirlpool Gold gas furnace 3 seasons ago. I can't tell you how happy we both are! Our heating bills plummeted; the unit is quiet and does a fantastic job. I am 50 and I have to admit this is in the top 5 of the best purchases I ever made. For me to take the time to find a place to write a review 3 years later should be testament to how happy I am. Make sure you have it professionally installed! Don't skimp here…this is the key!

Since purchasing original refrigerator 2 years ago I have multiple problems. Freezer was icing up to the point where drawers could not be opened, after numerous service calls, door was replaced which did not resolve problem. Refrigerator was replaced on warranty. Soon after light control circuit board had to be replaced. Next light control had to be recalibrated. Now, with the unit being approx. 1 yr old, rust spots are appearing on freezer door. Whirlpool rep advised this problem is not covered on warranty and would not provide any information as to what company contacts could be used to pursue the issue. Very upset and disappointed with product and customer service.

Whirlpool Duet Washing Machine model WFW9150WW02 - This machine was purchased new in Sept. 2011 along with a brand new dryer. We started noticing a rumbling sound within the first year, but both machines did a fantastic job on the laundry. Then last week, the washing machine didnt spin out a load of laundry. We called the company and they scheduled a service visit through A&E Factory Service. The technician immediately diagnosed the problem as a bad bearing and said that he had seen the problem frequently with this model and put it down to a design defect. The bearing is housed in a stainless sheath protected by a rubber seal, but the seal lets water in, which rusts the bearing. The cost to repair it was over $700. He suggested I call WP and ask for a concession, whereby the company would at least pick up all or part of the cost of parts. The service representative summarily dismissed the request, saying the company had no obligation to stand behind the product as the machine was out of warranty. I said that this was unacceptable. She was pleasant, but kept asking questions and putting me on hold. Ultimately, she said the same thing. Whirlpool was once a dependable name, no more.

Bought the model before this just over 2 years. Conveniently it broke just after the warranty expired. I chose not to buy a extended warranty as my last fridge from KitchenAid is over 20 years old and never had a single problem with and still operates like NEW. I can’t say that for my Whirlpool which was very expensive. It has been with an issue within the ice maker for over 8 months. Every computer board has been replaced twice with no fix. Then tried to replace the cooling fan within the ice maker unit seven times. Whirlpool could not find the right part, as the wiring had changed mid model and have no record of when it was changed and what models affected.Certified Whirlpool technician was great and so apologetic. I had taken 7 Mondays off to meet him to only have the wrong part time and time again. Whirlpool support tech line basically said he was wrong, yet I witnessed all visits and my 3 plug fan unit did not match Whirlpools newer part that was 2 plugs. I was not happy missing so much work because Whirlpool is incompetent. Finally my tech ordered a whole new ice maker, including the cooling fan. Lo and behold, Eighth time, parts did not match. He again called Whirlpool tech support and reordered another set one final time. Another Monday to find that this time the parts did fit, but cooling fan still did not work. He called Whirlpool tech support again. They started to trace wires one by one.Whirlpool tech support said it was a bad or broken wire somewhere in the cavity of the fridge buried in insulation and was not replaceable. In other words I have a $3000+ refrigerator that is useless. Whirlpool said they would replace the unit. But when I called, they said since I didnt have an extended warranty, they would prorate it and it’s going to cost me over $1000 of my money to to replace due to a manufacturer wiring defect after only 2 years. What the Heck, I was willing to pay to fix it, but Whirlpool can’t fix it. Don’t buy a Whirlpool product as they are Junk and do not stand behind their BRAND!!! No matter who I talked to, they kept falling back to their word track of it’s my fault I didn’t get an expensive extended warranty, yet they can’t fix a wire they installed incorrectly.Wires don’t just break after 2 years. You get longer warranties for cars for the Love of God. I asked them to just send me the money they were willing to put towards a new Whirlpool fridge, so I could buy a Real Brand that stands behind their products like KitchenAid. Of course the answer was NO. Buyer Beware, don’t buy a Whirlpool anything. Did I mention my Whirlpool certified technician was having a Whirlpool dishwasher issue that Whirlpool can’t fix and that’s his profession. Same type of response. Don’t Buy Whirlpool Products, they are Junk and you will get No support from Whirlpool!!!

The refrigerator is not repairable according to 2 different servicemen. The refrigerator just stopped making ice and not cooling all of a sudden. The problem seems to be inside the panel between the refrigerator and freezer portion. Its a side by side. First time I ever bought Whirlpool Appliances. To make things worse my Whirlpool oven does not work either. Even worse, the Microwave pretty much popped and never worked again. A Whirlpool microwave. The only thing still working is the Whirlpool dishwasher but I wonder for how long. Ive talked to Whirlpool and they said I only had a 1 yr warranty and they could not help. I am writing to their corporate office to complain. I have an old Maytag refrigerator that still works and puts out ice in my garage. I went to look at Maytag appliances and just found out that in 2006 Whirlpool took over Maytag. So I will not ever, ever buy another Whirlpool or Maytag again.

For the last 5 years, 3 Whirlpool dishwashers. For these years been tracking to see how long they will work, but it seem like they are not build to satisfy the customer. Many telephone calls to service, but they will use the same lines, Nothing we can do... your extended warranty expired. From now on will look for a different brand.

Be very careful when you buy this heater. It will go bad within a short time, and you wont have any hot water heater. You call Lowes, they wont take it back, they will tell you to call Whirlpool who may send you a part or send someone to fix it. No hot water for many days. Again, after a short time, it will stop working and by the time you get it fixed, again no hot water for a long time. This is the pattern with this piece of garbage. So you get disgusted, rip the thing apart and take it to Lowes for a refund.. Sorry Dude, they wont take it...it is stated in their receipt or on the literature that came with the heater. Your best bet... put a bunch of dents in the heater and tell them it was damaged when you opened it... Lowes will be obligated to refund the money. With so many complaints on Consumer Affairs and other web sites, why is Lowes still selling this heater and no other brand??? Maybe Superbowl tickets or a trip to Hawaii for the buyers...who knows...but one thing for sure, since Whirlpool does not respond to these complaints, I will guarantee you that their other products will suffer in sales because, I for one, will not buy another Whirlpool product.

We saw water all over my wood floor and traced it to the lower freezer unit of my 15-month old refrigerator/freezer. We had to call a repairman which traced the problem to a frozen defrost. He put in a new thermometer at the tune of $200 and now we have to deal with a wood floor problem on top of it. I purchased because Whirlpool was always known to be a quality product. I wont make that mistake again.

When my dryer died my wife and I decided to get both a new washer & dryer. I kick myself for two reasons. My 15-year-old washer which worked fine I replaced, and I didnt check reviews before buying. What a mistake. The eco-friendly Whirlpool washer designed to save energy doesnt clean close, my towels are the worse. Coming out of a shower and using a freshly washed towel to dry off and it smelling like it had never been washed tears it for me. Im hoping like many others they will rebate or even better recall and pay back the money I spent on a worthless washing machine! So, if Whirlpool wont do the right thing, I will do my best to warn others to not buy this top loading piece of **.

I purchased my Whirlpool Double-Oven one year ago and couldnt wait to use my new oven. I was told it was so efficient because I could use the top oven for quick baking instead of heating the entire oven (plus I could set it at different temperature settings). About a month in, I cooked 2 pizzas side by side. The first one burnt to a crisp and the one right beside it was doughy on top and burnt on the bottom. Not thinking, I blamed the pizzas! I also blamed myself, thinking it was me not being used to the stove.A few weeks later, I baked cupcakes. About 15 minutes in, I smelled burning and the cupcakes were raw on top and burnt black on the bottom. I called Whirlpool and they sent a technician out and he replaced the circuit board/clock. Worked for a couple of weeks and then the burning began again. Called Whirlpool again - another technician came out and adjusted the temperature. Here I am again, had to call Whirlpool again.This stove has been so inconsistent and Im so tired of wasting food because of this stove. My 4-year old Whirlpool dryer also went out last week so needless to say, Im not very fond of Whirlpool right now! If you are planning on buying a Whirlpool product, buyer beware and I hope you have a lot of patience...

I purchased my whirlpool washer on 01/24/2011 and I purchased a 5 yr extended warranty at the time of purchase. My washer broke down. I called the whirlpool co. After 5 mins getting through the phone prompts and another 30 mins on hold I finally spoke with a rep name Ashley who state that there was no account or record of my warranty. She connected me to another department where I spoke with Eva. I was advised that since the company that sold me the warranty was out of business whirlpool would set up an account for me if I faxed the information documenting my original purchase. I faxed the information, waited three days without a response. I called today went through the phone prompts and could not reach the reps I spoke with before. The reps today were not helpful and refused to even try to get me to the reps I spoke with before. I was advised that the previous reps provided inaccurate information.If an appliance comes with a one year warranty and a consumer purchases a 5 yr extended warranty should it be added to the 1 yr or is the first year included in the 5yrs? Wouldnt it only be a 4 yr extended warranty if that were the case? I am very disappointed in the lack of quality of my washer and misrepresentation that was communicated by whirlpool reps. At the very least they should answer the phone promptly and honor the commitment to repair products. This is the case number (**) I was provided the first time I called, but it is not recognized by the reps I spoke with the 2nd time. I was provided 866.368.6478 as a contact# and a fax#. I faxed my receipts to that number as instructed.

Whirlpool Duet 3.9 cu ft High-Efficiency WFW9451XW00 - Hear my first experience with Whirlpool. I purchased a washer machine 30 April 2014. Guess what - machine stop working suddenly on July 30th, just about three months later. I had a lot of guest from overseas. While they visit me, I did not have my washer machine. How embarrassing. It was big mistake to buy Whirlpool. It is all made plastic inside and they uses cheap Chinese material. Anyway, technician came house to check what the problem was... all control system was burned. He ordered almost 10 parts from Whirlpool on 04 August. Whirlpool scheduled delivery for 20 of August. I called them for them to send the parts faster so my guests could wash their clothes. They send them little faster for August 16. After a day, technician was in the house again. I waited about 3 hours for him to fix my machine. He was really nice guy. He put install all new parts. Just in front of me, new parts broke after 5 minute. Whirlpool still did not contact me about their decision. Today is August 26th... I called them 5 time already - Nobody give me useful info. NO Whirlpool, guys - bad service.

This complaint refers to model number ET8MHKXMB. It was purchased in November of 2008 and the fan had to be replaced on May 29, 2012. The cost of this repair was $189.79. This is a terrible thing to have happened. Obviously, the fan was made cheaply. We are very dissatisfied and will not purchase another Whirlpool refrigerator ever!

Three years ago, 2008 we purchased a Whirlpool Gold refrigerator for our new house. Since we have had trouble with the ice maker and dispenser, we have had it repaired twice, the latest on Nov 31, 2011. We thought that perhaps it was only our problem. This past summer, we, along with some friends, rented a house in Water Color, Florida for a week. The house cost over $2M to construct and evidently they chose the same refrigerator we did, and guess what? They have the same problem. Just this week we were visiting some friends in Starkville, Mississippi and they had the same refrigerator with the same problems. Evidently this is a design problem and a poor one at that. I would neither buy another Whirlpool product nor would I recommend Whirlpool to anyone. I thought we were getting a quality product given the purchase price of this refrigerator. Indeed that is not the case.

I purchased a set of Whirlpool Cabrio Washer/Dryer. After 12 uses of the dryer, it doesnt work and now I have to pay for the service. I didnt think Id need an extended warranty since my other 2 brand name washer/dryers lasted 15 years!

My dishwasher control board caught fire yesterday. Noxious fumes and black smoke with popping noises moments after starting it. Was glad we had not gone to bed and glad we were home when it happened. Would not shut off and the door was hot to touch. Had to turn off switch on wall.

I have had my Whirlpool W10280546B HE washer for 1 1/2 years. For the last year, I have had constant problems with the washer leaving a large amount of residue (in spots) all over my laundry. I have always run my washer as instructed, and I only used HE detergent in the correct amount. This residue appears to be fine lint, but may be lint combined with detergent.I have used the washing machine cleaning tablets and powders, but this has not helped at all. No one seems to have ever heard of this problem. I have to clean off these spots which cover approximately 1/3 of each article with every washing. The dryer helps get some of it off, but not nearly all of it. Any suggestions besides buying another washer of another brand after only 1 1/2 years?!

I purchased a Whirlpool upright freezer from Sears 17 months ago and it stopped working. I find the warranty is only 12 months. I contacted Whirlpool and they left a message on my answering machine that they would not be allocating any funds for the repair of this 17 month old freezer. I spent in excess of $600.00 and I am highly disappointed. I would never buy another Whirlpool anything.

I bought a matched set of Whirlpool washer and dryer. Within about 3 months the dryer quit running on any of its cycles except heavy duty. About a month after that the washer started messing up. First it quit putting in the bleach. Next it quit adding water except under the heavy duty cycle. Then after about another week or so it quit putting in fabric softener. After a couple of more months it only uses hot water. Now not quite a year after I purchased it the washer now only adds water in the wash mode and not the rinse cycle. Now all this would not be a problem except I had lost the warranty cards and in their website would not let me register it online.

I will never purchase from Whirlpool again. After 3 years of use in a 2 - person (adult) household, my Whirlpool Duet (WFW94HEXW2) washer suddenly stopped working with an F6 E2 error code. I unplugged / plugged in the machine, took off the top & checked connections, and let it sit overnight. I could not get it working. Speaking to a local repair technician via phone, he indicated it is likely the control board. Whirlpool changed that part from part number W10406632 to part number W10427967. Before spending the money on a service call, he suggested I contact Whirlpool to see if it is under recall. I contacted Whirlpools customer service. They told me the washer is not under recall but I may qualify to purchase their Repair + 1 service. When I expressed frustration at spending so much on a product that lasted only 3 years I was told This is not a known quality issue or recall. I will document a complaint for you. The chat session was then terminated by the customer service representative. We will spend over $300 to replace the part that Whirlpool obviously knows is flawed. However, I will not pay for an additional Whirlpool repair service to fix something that should not have broke in the first place. And Whirlpool (including Maytag, KitchenAid, Jenn - Air, etc.) will never get our business again.

Our fridge was delivered the 24th of Jan. We called on the 19th of June because the fridge stopped working. The 24th Capital Refrigeration came out and said he ordered the parts, they would likely be there on the on Fri. the 28th. On the 5th the parts werent in yet. On the 5th of July I called Whirlpool to find out whats going on and the parts were on backorder. They would expedite the parts. The parts came in the 12th. Our Whirlpool refrigerator was delivered on the 24 of Jan. It quit working on the 19th of June so we called Lowes. They hooked us up with Whirlpool. They sent a tech the 24th. He (Mike with Capital Refrigeration) left saying he ordered the parts and they would likely be in on that Friday the 28th. I call Lowes on Mon. the 1st. They hooked me up with Whirlpool and they said the parts were being shipped that day and should be to Capital Refrigeration on Fri. the 5th. I called on the 5th and now the parts are on backorder (they didnt know they didnt have the parts). So the parts came in on the 12th. Capital Refrigeration came out, installed all new circuit boards. That didnt work, still no fridge (he suggest replacing the fridge but Whirlpool says no). So he orders new parts. He comes out on the 17th and installed new parts (coils and stuff). It worked for 3 days and quit again, I lost my food again. I call Lowes again. They hook me up with Whirlpool. They say theyre sending a different company. On the 19th A1 Quality Appliance calls, set up appointment for 23rd. The come out and say they are ordering the parts on the 25th. They say that Whirlpool said parts would arrive Mon. the 29th. On the 30th A1 Quality said the parts arent in but they have us scheduled for Wed. the 31st. NO PARTS. I called whirlpool and now I find out again they dont even have the parts again (they dont know they dont have the parts). They are on backorder and in a week call them to see if they have found the parts yet.So at the end of a week (the 7th of Aug.) Whirlpool said to call and see if they found this part yet (maybe not). It will have been 7 weeks without a fridge that broke when in use less than 5 months. They have told us the parts would be here 3 times and then find out all these parts have been on backorder every time. The 1st repairman Mike at Capital Refrigeration advised to replace the unit but they are still dragging this out. They did send us $150 for the inconvenience (not for all the food we lost). It would appear it will be 2 months before we have a refrigerator again if we are lucky. Whirlpool is a very poor company that has misled us several times and are still doing so. We purchased their refrigerator, double stacked oven, microwave and dishwasher and are very sorry. They say they record the calls if there is any doubt about my facts.

Handle needs smarter design. I purchased model #WRT311FZDM00 in November of 2015, didnt install in my new home till December. I am a single senior female, so there is little wear on the fridge, unlike a family of several people and with kids. The door handle actually broke just behind the screws that hold it in place, the plastic part of it broke into a couple of pieces. The cost to replace this handle is approximately $80, which is ridiculous in my opinion. Please start making things of quality materials instead of cheap plastic, especially at a stress point of a part. Even I know better than that. All 4 of my major kitchen appliances are Whirlpool, as well as my washer/dryer. I thought I was buying quality products. Hopefully things will hold up better with the other ones.

We purchased our 4 French door refrigerator on 1/22/15. It started making a loud noise, like an air compressor. It continue to get louder and louder over a period of a couple of days. Called the dealer where it was purchased and a repairman was not available for another week. When the repairman showed up and diagnosed the problem which was a leak in the freezer causing ice and the fan to hit the ice, they were not equipped to fix that type of problem. We were advised to call Whirlpool consumer dept. which we did, and was advised they would send out another repairman and would be another week. Have had to move food and freezer items out of refrigerator. Two and one half weeks and no solution. Five month old refrigerator that is not usable. Very disappointed in product and service.

Everything I have read is what I am going through... First the clothes didnt come clean. Lint piles on everything dark... Then at 1 yr and 7 months old, the drum and spin mechanism breaks. It cost me $333 in labor... Should have cost me nothing as far as Im concerned. 2 weeks later, its putting a code up that the hot and cold lines are crossed. Nope, its the whole computer board. Whirlpool again said they will just pay for parts... piece of crap. I paid for the best... Sure didnt get it.

I purchased a new gas water heater and had it installed by a plumber. It worked for 3 weeks then we lost hot water. I called the 877 number and got shoveled around to 3 or 4 people. I got hung up on twice then spent 45 minutes repeating all the instructions that are on the tank to relight the pilot light. They agreed to send a new valve. The first time, I never received the valve (after 10 days) and had to call back. The second time I called in, I spent 20 minutes trying to get another valve sent. The valve I, finally, received had plumbers dope on the back and clearly was previously used. Had the original plumber replace the faulty valve? And lo and behold, the second valve didnt work either. I have no idea why a gas water heater would have any issues after 3 weeks. I bought it brand new from Lowe’s. It is obvious that Whirlpool makes shoddy products. They have very poor customer service and care little for the customers’ time either in correcting the problem or being without hot water. I have spent over 2 hours with Whirlpool. Only to 3 weeks after the initial call, I still do not have hot water from a heater that is less than 2 months old! I called them on the issue of the second valve not working and they put me on hold (after 10 minutes the line went dead and I was disconnected) despite the fact I asked them not to do that!

My Whirlpool dishwasher is not old. It has hardly been used, and the board is bad. My washing machine, a duet, is not old, and the knob to turn it on broke. I am returning the knob to Whirlpool. Perhaps they can duct tape it and make it work on another machine and make big dollars on someone else that buys their junk. This is the LAST piece of junk that I will ever buy with a Whirpool name on it.

Had a Kenmore - I was told it was made by Whirlpool. It did a much better job of preventing wrinkles on no-iron clothing. Also, I liked the dryer shelf for drying pillows, tennis shoes etc. I have been told there is a shelf for mine but has been backordered for months.

The Cabrio washer does not efficiently clean clothes! The clothes have a type of lint on them after washing, and our sheets have an odd discoloration that stays on them even after drying. We have a max. capacity washer/dryer, & we dont overload. Plus, we use the recommended detergents and the amount of detergent as directed. Fabrics dont even smell clean.

I purchased a washing machine and dryer 1 year ago. Since then it has started to get spots on the control panel where you select size, temperature, etc. I also purchased an extended warranty through Home Depot and is still under warranty for 3 years. I was told for a few more days is still under man warranty. I contacted Whirlpool and they said it is not their problem and sounds cosmetic - I think this is unfair being that I spent a lot of money and it has started appearing on the washer and dryer. No one wants to be responsible. I am a consumer who is very careful and have not had any spills or cleaned it with anything.

My complaint no. ** date 11/07/2014 till date 06/08/2014. Its noted solved by services department after 100 calls by me. They Reply no parts available from company so if you buy washing machine, be careful about Whirlpool washing machine.

I had a kitchen fire in 1999. All appliances were replaced with Stainless Steel Whirlpool. My old fridge was an 18 y.o. Whirlpool and still works fine in the garage. My old above range microwave was 12 y.o. and worked fine, I should have kept it. I had to replace my new Whirlpool Microwave after 4 years and 4 repairs. (Main Power Diode kept failing). Now my Whirlpool Gold fridge is not defrosting, even the freezer light switch is frozen. This French door freezer also seems to have less capacity than my old upright freezer. The retailer seemed sympathetic and pathetic. They would not budge on repairs. I told the contractor that did the rehab on my house what happened, he said he would stay away from Whirlpool and that retailer.

Your Whirlpool French Door model # WRF993F1FM is a piece of junk... Had the fridge less than a year and had to have repairman come and fix it twice already... Would never buy Whirlpool Product again. Builds up ice in the refrigerator and then loses of most of the food in it. Leaks the water right onto the kitchen floor...really pitiful to spend more than 2000 dollars for a fridge that is a piece of junk.

Bought a Whirlpool Cabrio washer and dryer 5 years ago and with only 2 adults and 4 washes per week, it broke down twice needing new motherboards each time and, of course, Whirlpool would not take any responsibility as the 1 year warranty had past! I will not buy another Whirlpool!

I have a Whirlpool fridge model G165ARXXF05 for over 3 years. This is the second time I have had to replace the motor on the ice maker. In calling Whirlpool for help in the matter I only got a decline from them... I would never buy a Whirlpool product again.

Bought the washer on November 2013. Today 1 August 2016 the driving motor broke. The cost of the motor is 650.00$. I will not buy another Whirlpool product ever.

Since buying a Whirlpool Cabrio washer about 3 years ago have had several breakdowns. Within 6 months the computer completely failed. Since then it failed again. About every six months it costs me around $125 to get it running. The thing is a piece of junk. If the load is slightly unbalanced it just shuts down during the spin cycle. The old Maytag we had ran for over 25 years with the belt replaced once. No other problems. Will not buy another Whirlpool again.

My brand new top-loading, high efficiency washer has squealed like a banshee from day one. Whirlpool replaced the main agitator part, with no success. It still squeals so loud, you cant have a conversation in the same room. Now, Whirlpool says that it is normal. No, it is not normal for a washer to squeal so loud. I am still waiting on Whirlpool to replace the same part they replaced the last time. We are still not abe to hear each other over the squeal of our new Whirlpool washer. This is not normal.

I have had this unit less than a year and started having pilot problems. I would just relight and ask family members to take shorter showers or not run the washing machine or dishwasher at the same time. I would have to relight the pilot 3-4 times a year and would just tolerate. Now the water heater fails on a daily basis. In the last four weeks, my wife would say NO HOT WATER AGAIN. I am so tired of dealing with this, so last night, I called Whirlpool and associate was polite but gave me a lot of things that I should do (43 yrs a pipefitter). Before all was said and done, he is shipping me a new gas valve (at my expense) that I will gladly install to get rid of this problem. Will not EVER buy a hot water heater from Whirpool or Lowes ever again. Whirpool should stick to washing machines!

Whirlpool and their extended warranty is a ripoff! I bought a Whirlpool refrigerator not even two years ago. It has stopped working 4 or 5 times, causing us to lose all our food. When it is working, it makes an awful noise. I have renewed my contract with A&E due to the fact that the frig is a lemon; which A&E is a joke as well. I contacted them 2 weeks ago about the frig not working again. They stated they could not come until Sept 18th, a month later. Come on. Really. They are a ripoff as well as Whirlpool appliances. False advertising is against the law. I also contacted the merchant where the frig was purchased in Hazlehurst GA, who does not care one way or the other. If whirlpool was as great as they seem to think their appliances are, they would replace this lemon in my kitchen. We are elderly and are not able to keep dealing with this issue. I would never ever recommend a Whirlpool appliance to anyone. As a matter of fact, I will tell everyone I know not to purchase one; due to the way your company has treated me and my wife.

I completely forgot that I wrote a review on our Whirlpool hot water heater model FG1H5040T3 Nov in 2010 until I received an email telling me how many people read my post. Surprise, Surprise guess what we are having problems with again. You know how nice it is to have hot water anytime you need or want it. Well, not at my house. The hot water heater worked for about a year (Im probably being nice with the time here). Heres our problem now, once the water heats up the pilot goes out. It will not stay on. Ive noticed that if its full the pilot light will not come on, so we have to run some water to be able to light it. Well I called customer service, a waste of time. The guy told me that my heaters warranty expired last year and his suggestion is to go buy another heater. REALLY! All I wanted to do was order a part for it. He did send me an article with suggestion of things to check. Sorry, we already did everything in the article, another waste of time. It seems we are not the only ones (model #) with problems with Whirlpool. Whirlpool used to make good products but its not anymore. I will NEVER buy another Whirlpool product again.

Atlanta Gas Light Company showed up at my door Saturday Jan 16, 2016 citing they needed to do maintenance on our meter. 20 minutes later, he came in and said we had a leak. He checked all of the furnaces and water heater, then zeroed in on my brand new Whirlpool Range (purchased 11/11/15) indicating it had a faulty control valve. This faulty and dangerous range was sold to me by Lowes and manufactured by Whirlpool and we had unknowingly been living with a gas leak for 2 1/2 months! Its notable that Atlanta Gas Light sends our contractors only every 3 years to test for gas leaks. I shudder to think what would have happened had they not done this. Ill never buy another Whirlpool anything. Model Number: WFG320M0BB0.

I purchased a Whirlpool washing machine from PC Richards in Lake Grove 15 months ago. I paid $590.00. I had to call PC Richards back because it sounded like the machine was not spinning right. The servicemen came back and said nothing was wrong. It was supposed to sound like that. Now the machine stopped draining and spinning. I went to the store and they handed me customer service numbers and said they could not help me. I contacted Whirlpool online and received a phone call from a woman that gave me a lesson on how to load the machine and put soap in it! She was a very polite woman, but, gee, that didn’t solve my problem.After 4 days I was able to get through by phone and was told to call service. I contacted Mahler Appliance. He looked at it and said he couldn’t fix it and took a check for $81.47. He told me to call Whirlpool. I called Whirlpool again and got their service people. The gentleman came and could not figure out what was wrong. He tried a few things and said it was probably the main board. He said to call Whirlpool, but they most likely won’t give me back my money. He could charge me $460.00 for a new board per his supervisor. I just paid $590.00 for the machine and another $87.00 to some guy who took advantage. He left with an $87.00 check and I still have a broken washer. He did tighten up a loose wire he said he found and told me to try it and good luck. So I tried it. I put clothes in and turned it on.I came back about 20 minutes later to see if it continued to run and I slipped and fell on the ceramic floor because water drained out from somewhere and went all over my floor. I have injured my back and elbow from hitting the hard floor. I also have water all over the place and finally a very broken defective washer. I am angry. I hurt myself and have spent close to $1000.00 and I still have no working washer and no way to buy another one. The washer is 15 months old. That’s brand new to me. There was obviously a problem from the beginning. Whirlpool has always had a quality name for years. I would hope that they would stand by their product and fix my washer for me. It is obviously defective.