I purchased Whirlpool gas range with AquaLift Self Cleaning Tech exactly a year ago. DOES NOT WORK!!! The only Self that cleans will be you on your hands and knees. Still dont know what to use. Manual says do not use oven cleaner or abrasive or you void the warranty. Ok Whirlpool any suggestions? Soap and mild detergent not cutting it. You would think with all the customers complaining about this feature the bright engineers that designed this would come up with a solution.

I purchase Whirlpool refrigerator. After a year it has done nothing but give me problems. Thank God I purchase insurance for repairs. I had the refrigerator fix over 3 times. First the water and ice wasnt working so the filter had to be change. Then the ice was made and my refrigerator start leaking. The repair guy stated the fan and something else is not working. I am a single mother struggling and to spend over a 1000 dollars for a refrigerator that does nothing but give me trouble. I am totally unhappy with this product.

I have had an extremely frustrating experience with Whirlpool refrigerator WRT311. It broke after 6 months. So far it has been diagnosed twice with a faulty compressor and leaking coolant. Whirlpool will (seemingly) never replace an appliance--even if it makes no sense to keep trying to fix it. This is a $600 refrigerator! I cant imagine how much they have spent in repair costs. They simply send a service tech time after time, jerking the consumer around with no regard for what we have to go through to arrange 6 tech visits, some of them multiple hours long. Yes, we have had six tech visits, for a total of 10+ hours, and six weeks living with a broken refrigerator. As well as 30+ phone calls, hours on hold, etc.The refrigerator is loudly throbbing away after being refilled with coolant twice, and is still leaking coolant. Are they hoping the customer just gives up and buys a new appliance on their own? I wonder about the many positive reviews of their appliances: Are they fake? Are they churned out by Whirlpool? I have no confidence in this company. They are inept, if not crooked, and I would advise buyers to beware of poor quality and extremely poor warranty and consumer service.

Bought this microwave combo oven from Lowes. Went to change the charcoal filters, as specified by the owners manual, and the top cover and the side cover fell apart when I removed the filter cover screws. After two appointments the service tech came out for about 5 minutes to tell me that only mechanical failure is covered by the extended warranty which I also purchased from Lowes.The problem with Whirlpool is that they make the top cover, and some other parts, with cheap thin plastic which crumbles when exposed to heat. The repair tech said, Dont worry. Ill see what I can do. And then he left. Actually the warranty booklet said wear and tear is covered in addition to mechanical failure. Its inexplicable to me why any manufacturer would use cheap plastic for an over the range product. And I intend to fight this until I get this appliance repaired under warranty.

I really like my new 5 burner gas double oven gas range made by Whirlpool. Except for 1 minor flaw where the backsplash panel warped at the beginning and was promptly replaced by whirlpool I have had no problems with my range, love having 5 burners and a double oven. Plus the left front burner has a much bigger burner with higher btu which helps water come to a boil way faster than any other ranger I have ever had. That is a real nice feature and I really like having 2 ovens, When cooking on an average day for my small family there is no need to heat up the big oven and the little oven is just the perfect size to bake 1 or 2 dishes. And on holidays when I am cooking for more people or many more dishes I have the capacity to cook more items.

Our new fridge, which was already an exchange from another unit that went bad, kept freezing things in fridge compartment. A tech was sent out three times and then the compartment quit working completely. They stated they would replace for us, only way they would replace was to have them ship a new unit which would take two weeks. So we are without a refrigerator for two weeks. Asked if I could go buy one and be reimbursed. I could but I would NOT be reimbursed for full amount. The company reps I spoke to could have cared less about our situation especially Fred who supposedly is a supervisor. Do yourself a favor...DON’T buy Whirlpool. Their customer service sucks!!!

Worst purchase I have ever made. When I purchased this Cabrio washer in 2015, I didnt find bad reviews but how I wish I had. This washer does not clean clothes well. It has caused holes in clothing and towels. Often all the load wont even be damp even if using the deep water feature. The wash loads rarely fill more than couple of inches. Clothes come out twisted and terribly wrinkled. Sheets and blankets will be half dry and unclean. TERRIBLE APPLIANCE. WOULD NOT RECOMMEND. Now I am stuck with a high priced washer I wouldnt even feel good about giving away. WONT FILL. RUINS CLOTHES. TANGLES LOADS. DOESNT CLEAN. DOESNT RINSE PROPERLY. DO NOT BUY!

I have had my Whirlpool dishwasher for 8 years..I cant use the top rack anymore as it doesnt clean dishes!! I bought a brand new one for my cabin..I hope it works longer (right now it cleans amazing).

Bought a Whirlpool Cabrio. Noticed it was getting really loud less than a year into owning it. Called while it was under warranty. The tech said it was fine. Within the next year and a half it got so loud, you cant hear anything else in the house while it is running. Now it is leaking from the tub seals and the bearings are going out according to two service techs I have had come look at it. They say it is more expensive to fix than the washer is even worth. This is due to the parts that would be used to fix it are the same cheap Whirlpool parts that were put in it in the first place. They both said that these are not good washers and commonly go out about a year and half to three years old. Shame on Whirlpool for making such a low quality product and not being willing to do anything about it.

My experience w/ Whirlpool has been disastrous. Whatever you do read the reviews on products before purchasing, do your homework first before purchasing any major appliance. Whirlpool company and its employees are a joke. We are paying consumers and spent our hard earned dollars to support a company that could care less about us and our problems with their products they sell to us which are a piece of crap. I purchased a refrigerator made by Whirlpool from hhgregg in Oct 2015, which took 2 months to get it delivered. The refrigerator is not a year old yet, and cannot get anyone to come out to repair it. I have called Whirlpool numerous times, and so have my husband to come and repair a refrigerator that is less than a year old.The ice maker stopped working. Then I came home and discovered that the refrigerator is not cool, and everything in the bottom freezer had almost thawed out, and a repairman was supposed to come on August 31, 2016. It has been hot as Hades, during August, Sept, in the high 90s and they had the nerve to call and say they had to order the icemaker and when it came in someone would be out to fix it. I called the company in Maryland to find out what part did they order because a technician hadnt been out at this point to determine what part needed to be replaced. I called Whirlpool, and yes was put on hold for 45 minutes each time, and when I asked to speak to a manager, I was told that the manager said I could call a repairman and they would reimburse me up to $150.00. I replied That that is not my job. Your job is to send a repairman to fix it.The name of the company that they gave me and the phone number is located in Maryland, I live in the state of Virginia past Richmond, 3 hours away. Then I was told by the company in Maryland that they dont have technicians to Repair Whirlpool Refrigerators. This is totally unacceptable. It is Sept 19, and since August no one from Whirlpool has been out to fix it, neither have they tried to rectify the problem. Bottom Line, DO NOT BUY A WHIRLPOOL PRODUCT, not from hhgregg, Sears, Home Depot, Lowes, anywhere because this is how they treat customers. I have an 88 year old Aunt that lives with us that were responsible for, and she cant even get a glass of ice cold water from a brand new refrigerator thats still under warranty. Whats wrong with this picture?

I purchased a Whirlpool High Efficiency washer and dryer (Model WED4900XWO) from Lowes in March 2013. This washer has performed miserably. I dread each day when I have to use it. The groaning sound is annoying. My husband and I try to leave the house when the washer is being used. We have tried all cycles and combinations of cleaning detergents to get clothes to come out clean. On a regular basis white clothes will come out with spots or discolored to the point the clothes have to be thrown in trash. This is the worst washing machine I have ever used. I will never buy another Whirlpool product.

I purchased (from Lowes) a Whirlpool water heater in 2010 unaware of the recall and problems a lot of customers were experiencing. I have changed (6) thermocouples the most recent yesterday 2-10-2014. The heater still does not work. Is there any compensation I can receive at this date. If Lowes were aware of the problems with the heaters, how can they still in honest sell these water heaters to the public.

Whirlpool Refrigerator 36 inch #WRF993FIF. We have owned refrigerator for 3 months and both ice makers went out. Worst customer service ever with Whirlpool and their appliance specialists. Ordered new ice maker, but still broken. Whirlpool is saying it needs a new door!!! I have asked for a new refrigerator, but cant get anyone to respond. I have called 6 times being on hold one time for over 30 minutes trying to get a scheduled appointment for a new door! This is by far the worst service that I have ever received from a company.

I own a Whirlpool Cabrio. I wanted a newer technology (no agitator) washer with top loading capabilities. I ended up with a four to five-year lifespan with this washer. The bearings are busted and it leaks water from the bottom. I have followed loading instructions specifically. It will cost about $1,000 to fix so of course, I am buying another washer and a matching dryer.

I purchased a side-by-side Whirlpool fridge and the ice maker stopped working 2 weeks after I purchased it. The retailer said that I would have to go through Whirlpool to resolve the matter. This has gone on for almost six months now. Ive had two service companies do 7 service calls to fix the problem and today, the 8th service call was supposed to happen and the guy never showed up. The company has lied to me telling me that it will just be one more service call each and every time.I want my refrigerator exchanged for a new one. They are refusing to do so until each service call is completed. I think they sold me a lemon based on the fact that nobody seems to be able to fix the issue. I cant seem to get anywhere with Whirlpool at this point and dont feel that I should have to keep a product that never worked from the start. Help! Is there some kind of lemon law on appliances?

Lu ** is a mgr. at Whirlpool customer service. Shame on you for the way you spoke to me. Then giving me a joke # to call... Karma sucks is all Ill say to you. I have to wait on the phone to speak to anyone is over 30 mins. Just to get pushed off to the side like I dont matter. Im trying to get help to have mine looked at to pass the time for another Whirlpool to come to me! Mind you mine didnt last 4 yrs. Yes I was trying to buy another Whirlpool but after this sloppy customer service. You dont need this stress... Stressful enough that these washers dont last anymore. Ya GE AND MAYTAG ARE LOOKING BETTER AND BETTER.

We bought all new Whirlpool Gold appliances for new house. Fridge stopped cooling within 8 months, placed warranty call, couldnt get to us for a couple weeks (this is in July). Was told everyone was having problems...so sent us a brand new fridge...happy!! Little over a year later started having problems with this one and was told no warranty, didnt transfer to new fridge and no one offered to sell us a new one at the time, so repairs were out of our pocket. Had new condenser installed, still no ice, had circuit board installed, got ice but refrigerator section isnt cooling after almost $700 out of pocket...dont waste your money on a Whirlpool. So disappointed.

I have a Cabrio washer displaying the F-1 error code. I called on Thursday, the 15th of Sept. I spoke to Vicky in the Cleveland, TN division. She told me that the F-1 code on my machine (model no. WTW6600SW2 and serial no. **) was covered under a recall at no cost, parts or labor (I specifically asked this question). She set up a service repair ticket with Freds Appliance at 888-453-7337 and gave me the date. I was home waiting when they called. The driver drove in the drive and asked if he was there for my Jenn-Air cook top! I said no, the F-1 error code on the washer. He explained that he had just used the last control board last week and he changes them frequently. I called Whirlpool. A very snotty Ashley proceeded to tell me that nothing was covered and I would have to pay. I asked for a supervisor and Ratna answered after a hold of 45 minutes on my cell. I explained the situation. After begging, she proceeded to tell me that she would pay for parts only. I explained that the tech did not have the parts, didnt even know the correct appliance, and now I have to take another day off work to meet him to have my washer fixed. I have not used the washer in two weeks. I used to only buy Whirlpool products. After reading all the complaints about the same error code from other consumers, I believe there are enough complaints that we as consumers should be protected.

2012 1st year water dispenser stuck, would not stop pouring water until I shut water valve off behind refrigerator. Replaced switch under warranty. 1st year bottom mount freezer stopped working, replaced condenser under warranty. Handle coming off freezer door not replaced. Today Nov 5th past warranty date Oct. 21st 2012. There is ice buildup in bottom of freezer due to a duckbill valve that I just found out about... This is junk and I already replaced the washing machine. Now I am going to replace this fridge if I have to have money to fix this out of pocket. Dont buy whirlpool and i think they make the same thing under other brands like Kitchenaid. My fridge was registered with whirlpool and no one contacted me from whirlpool about the problem they were aware of, to tell me that the valve is free and labor was free for first two years. Now only part is free. What a rip off. My appliances were part of the purchase price of a new home from a developer.

Bought Whirlpool refrigerator (Model # WRF560SEHZ00) December 2018. After 2.5 years, the door hinge failed and could not be replaced. $1,000 for new door. Dont buy! Too bad there wasnt a 0 option for the rating.

Whirlpool washer Model WGD4815EW1. Bought this washer just about 4 months ago and right away I hated it but was told by people that all the machines had gone to the lid lock and that the government had mandated the energy saving devices on the machines so the machine will only put just a little water in the machine. I have been VERY VERY unhappy with this machine. My husband figured out a way to bypass the lid lock mechanism. Then after washing clothes many times I found out in order to get my clothes clean I had to just set the dial to Bulky every time OR I had to wash the clothes 2 times to get clean if I didnt. Once we bypassed the lid lock and then I figured out where to put the knob so the clothes would come clean I was fine until last week the machine just would NOT wash or do anything... it filled with water and just sat there until my husband got the water out. I located a Speed Queen from an appliance store and I am much happier. It does not have the CRAZY lid lock on it. I realize that some children are apt to mess with the washers. But I dont have children anymore and when I did I had a laundry room with a lock up high on the door so they could not play in the laundry room. I dont understand why this so called mandate could not have been done in a way as to allow those with kids to have the option on the machine with a built in code device to set the machine so the lid will lock and those of us without children in the house to opt out of the code to set the lid lock. NO REASON why we cant have a CHOICE. As far as I see it is a way for the government to try control more where they need to keep out. The cars have been designed with safety locks for children to keep them safe, but it is up to you to choose to use them. Same principle! Now for the mechanism to make it so the machine will only put so much water in the machine to wash. Youre NOT SAVING any ENERGY or WATER if you have to wash the loads twice!! This whole mandated business with the newer washer machines is a huge JOKE on everyone. I will be searching out used machines and having them rebuilt because I dont EVER plan on buying another one of these newer machines. If enough people stop buying them the manufacturing companies can raise some cane with the government to get the mandate lifted. NO I will not buy another Whirlpool washer. I encourage some of you out there who LOVE a challenge to figure a way to change the stupid motherboards on the newer machines and create a great business for yourself because if someone else can create it you can recreate it.

Worst service ever. This is my 4th refrigerator (I have 2 homes and moved a few times) and I have NEVER heard of a compressor going bad in 8 months. This was a new fridge, and all of my food went bad along with my infants milk. I cannot express how upset we were, and Whirlpool told us that they cant do anything for us, and it was just something that happens. Basically, they told me, Sorry for your loss... you should buy a longer warranty since this is not covered if it happens after a year. This is Whirlpools way of telling me, we dont care if you use our product. I am amazed that they wont give us even a credit for what happened. NEVER BUY WHIRLPOOL.

Have had this refrigerator for about four years and its broken down twice. It has rust and stains on the outside which are hard to remove. I have had other refrigerators that have lasted longer and were in better shape.

Purchased the Whirlpool DU915 in 2004. Its been 16 years and I havent made a single repair. A lot of that is just proper use, i.e. scraping off food stuff, using correct soap, etc. I have other newer Whirlpool dishwashers at rental properties which have required repair due to misuse. I would recommend Whirlpool products to friends and family.

I posted about our problem with the Whirlpool water heater on the 20th. Chris ** of Whirlpool called me back. He totally took care of the problem and got us back working. After 3 years, our problem is resolved. I am grateful to Chris for finally resolving the problem. He was professional, courteous and knowledgeable. Thank you.

Thank you Michael of Castleton, NY, for the posting about re-setting the microwave when it stops heating. Even if I have to do it once a month, it beats having to go out and get another one. And when that day inevitably arrives, guess which brand Im steering clear of?

We bought a duet washer and dryer about 3 1/2 years ago. In that time, we had many error codes that we had to research online and fix. We have replaced many things to date. However, this last code,F70, has really been the last straw. Basically you are better off buying a new washer and staying away from Whirlpool. We had a company tech come and diagnose the washer. This code says that its the interface board. The company has replace this board 3 times and the code is still coming up. They have basically replaced everything in our washer and the code remains the same. Nothing is fixing it. They have had Whirlpool-certified employees come in to look at the washer and are unable to fix it as well. They have been trying to fix it for 2 months. I called Whirlpool corporate office and they informed me that the company that we went with is not Whirlpool-certified, therefore the only thing they will do is either give us 15 % of our money back if we were to by a new washer, or we can have a certified dealer come out and diagnose it again. Well, that is just a waste of time. We already know whats wrong with it and would have to pay again to have it diagnosed or we totally loose a lot of money. I feel that Whirlpool really should stand behind their products, considering the price tags they have on them. They should last much longer than 3 1/2 years. I will not by another Whirlpool product again. Apparently, Whirlpool doesnt seem to care about loosing customers. I dont feel that they deserve any stars but it doesnt allow to pick a negative number.

My washing machine would not spin dry. I had a new pressure switch replaced to a tune of $180.00 which was only 26 months old. I have always bought Whirlpool but this will be my last whirlpool appliance.

March 18, 2018. I was called today to inform me that the right front burner on my new stove Model # WEG745H0FS0 (ordered in early September and not delivered until mid-October from Menards) was not operating properly. The flame was noisy and yellow. I inspected it and found that the front burner base was substantially damaged by heat. See photo (Whirlpool stove part damage1). On inspection of the other front burner base, I discovered early signs of the same problem. (Note changes on burner base on the left of the photo.)In this photo (Whirlpool stove part damage2.JPG), you can see the damage to the burner base and also see some changes on the 3 to 5 O’clock position on the burner base on the left of the photo. This stove is less than 6 months old. The fact that the burner parts can be melted indicate poor design and danger to the owner/operator of the stove. Further, the operators manual for the stove I bought does not include any information on the model I have. It has pictures of the range top similar to mine but the model number is completely different. In addition to this, the Aqua-Lift Technology for cleaning the oven is completely ineffective. This is noted in several other reviews of this equipment. The problem noted by the other review became obvious the very first day I tried to use this range. A 2 cup pot spilled all over the cooktop as soon as I put it on the grate.

I bought a Whirlpool larder fridge 18 months ago. It suddenly stopped working so we got a service engineer up who said there was no gas. He said it would cost 50.00, but with no guarantee it would work afterwards.

I love the look and performance of my Whirlpool Dishwasher. It could be a bit quieter, but overall I have no complaints. My washer was already installed in my home when I purchased it and I must say, it helps when the family gets together and you don't feel like washing the dishes. The dual chamber pod holder is great if you need to use and the heat function works wonderful. I don't have the problem of the left over water that a lot of dishwashers leave behind and no spots!

Whirlpool Cabria Washing Machine hold down switched failed in just 18 months of use. It took the Technician 5 days to serviced and repair our Whirlpool top loading washing machine. The washer is till acting up and stop working unless you put a weight on the top loader cover.

Dishwasher is 15 years old and still going strong. Minor leak which disappeared when I cleaned the gasket. Good internal arrangement for fitting dishes & silverware. One of the best appliances I ever got!

I needed a new washer and dryer, as I sold my other ones with my last house. I have been so happy with the economy of a front loading washer, and the clothes really dont require pretreating because Tide and the washer take care of everything!

Whirlpool Cabrio Washing Machine F1 code - We have had this washing machine for over 6 years now, and ever since our 3 year warranty time was up, the washing machine will only stop, and display the F1 code as soon as the wash cycle has completed, with 23 minutes left. To start off, with this problem, it is causing me more water, and electricity that should not have to be wasted if the machine worked properly. I called the place where I got the machine, and was told to give Whirlpool a call. I did this, and was told that there was nothing that could be done, and if I would like to schedule an appointment for a tech to come out and work on it, they could do that. YES, I would have to pay for it. Needless to say, the washer has been doing this for over 6 years, and if there is a way to get it fixed WITHOUT having to pay for the repairs, that would be wonderful.

My husband and I purchased our Whirlpool Gold French Door Fridge-Freezer on bottom in January 2012. Water collects in the bottom of the freezer and creates thick sheets of ice. When the bottom of the freezer is a full sheet of ice, the water just drips onto the floor. I come home from work to a river of water that stretches across the kitchen--and now my linoleum floor is warping from the water. This started only 6 months after we bought the refrigerator. Im sure the warranty is out--what can I do?

I do not know if my mail would be read or not, but I am writing it just to my satisfaction. I am a doctor (dentist) living in Haridwar. I had bought a Whirlpool fridge around 2-3 years back. I am not sure about the date. I have the bill. I will have to check the exact date. So around 3 months back, the fridge stopped cooling and I lodged a complaint in your customer care center. The engineer turned up, and he said that the compressor was not working and the company will change it. We only have to pay for the gas to be refilled. I said ok. Everything went well for nearly 3 months, then again one fine day, the cooling stopped. I called the companys customer care, and they gave me a complaint number and customer satisfaction number. But nobody turned up for 2 days. I called and called, then after much calling, a guy from the company came and said that the compressor was not working and they have to change it but that it will not be possible for 4 days. After 4 days, he will come.Sir, can you live without a fridge for 4 days and not getting the guarantee that it will be ok in the next 4 days? So, I went to the market bought a Kirloskar compressor, got it fixed, and got the gas filled; and the fridge is working fine now on the same day. This cost me nearly 4500rs, but I am happy that I have solved the problem. Till date, nobody has come to see my problem; and to my utter surprise, I received an SMS from Whirlpool that the customer is not willing to pay. Ha ha ha. My fridge is a double-door 280-liter fridge. What should I do?

I have a pretty small refrigerator since I live in a condo. It has lasted me about 4 years and is still running very well. It is very easy to clean. I dont buy a whole lot of food at one time. The size is big enough to hold what I buy every week. The appearance is decent. Only two people use it every day. I havent had any problems with the refrigerator in the four years I have had it. I get frustrated sometimes when opening up the bottom storage container. If I pull it out too far, it falls to the floor. This happens especially when the container is full of fruits and vegetables. I guess bottom storage container was designed that way for easy removal to be cleaned. I really like the adjustable shelves. I can adjust them perfectly to store food containers and jugs of milk and other drinks. I like the door shelves in the freezer compartment. It is great for small packages of vegetables.

Where do I begin! LEAKS on floor! Gets stuck on cycles! Doesnt empty the fabric softener! Clothes are still dirty! The clothes come out soaked (not drained) of my favorite not wet at all! This washer was the worse purchase ever. I threw money away!

We purchased a Whirlpool French Door Refrigerator in December 2016. About 3 months later the back panel was frozen preventing it to cool. We unplugged it and called customer service. They sent out a repairman, but by then it had thawed out. He told me he couldnt fix what he couldnt see, but he didnt even check it out. Two months later it did the same thing. Then he said I must have left the door open. He made me look stupid. During that year he came out 4 times until he finally changed all parts. We kept telling customer service we wanted a new one. After going back and forth with them they finally are reimbursing us, but they charged us $300.00 because we didnt want another Whirlpool product... now we found out they have the worst ratings and we certainly had a very bad experience not to mention all the food I had to throw out because of it. They did not care at all. So please do not purchase any Whirlpool products. I would not recommend that product to anyone.

We purchased this washer in April two years ago. I have had service people out twice to replace the lid. Tonight, my husband comes into the kitchen with chunks of something that I could not readily identify. He tells me the entire frame holding the light has rusted out and that the light is hanging into the tub! I followed him into our air conditioned interior laundry room and placed my hand under the rim. It’s filled with rust and the light is dangling down into the tub!

Cabrio washer - I have always had a Whirlpool appliances and have always been satisfied with them, but this is the worst washer ever manufactured. I bought it to wash heavy loads of jeans and it takes me all day to wash 1 load because it is always out of balance. No matter what setting I put it on I have to keep rearranging the load. Without putting up with that, the load takes 87 minutes on bulky wash. That is far too long and then you add all the time I spend rearranging it to get it to work. I think there should be a recall or at least admit you have a poor design. My son works for Whirlpool, but Im not sure I will be supporting this company again.

The self cleaning work very well. All you need is clean the filter every time you use the dryer. I had the large capacity. I can wash my blankets and heavy clothes like commercial machine and the machine is programmable for your wash load.

The unit I live in is at **. They purchased it in Nov 2011. The washing machine worked for 2 months. Now, it has to be dismantled at my home and take a day off. I would like a replacement. The Dutchgate is still being developed. They purchased at least 60 at this point, there is no reason not to give me a new one instead of having two techs dismantle the machine in my new home for 4 hours and a day off of work. Model WFC7500VWl, serial CD13528709. Please try to assist me.

6 months after we moved into our new house our Whirlpool refrigerator froze up and we had it repaired. 6 months later the same thing. Still under warranty. 6 months later the same thing. I asked for a new refrigerator. They said it could not be replaced unless it was deemed unrepairable!!!! Now after 2 years with the same problem every 6 months I get in contact with corporate and advised to get an extended warranty because “they don’t replace refrigerators”. So an extended warranty will cost $350 this year and increases every year because the fridge is over 1 year old. Ok so I am paying to have it repaired with their so called warranty!!! We went to an appliance store and purchased a new not Whirlpool refrigerator. Will never buy anything Whirlpool again and let all my friends and family know of my experience.

I love that as soon as Im done cooking. I can lift my grate with oven Mitt, clean the gas cooktop before food becomes caked on. My stove looks as good today as day I bought. The third rack was great for holidays.

I had the best experience when I purchased my washing machine and dryer. The personnel were professional and very pleasant. I am quite pleased with my washer and dryer. I have had a couple of minor problems but the warranty that I had on them was excellent.

I had my range installed in January of 2015. The very first week, using a new Farberware non-stick skillet, the cooking surface became permanently scratched. Could not polish it out, and polishing - it must be done every time you cook on it! In early September the cooling fan for the electrical panel went out. Also, the convection oven would not maintain heat. Had the cooling fan replaced last week. Its out again, along with the convection oven not maintaining a regulated temperature. Also, 3 months ago, my grandson put a ceramic casserole on the stove top. After he took it out of the oven, it permanently scratched the paint off the control panel. Im very disappointed in the fragility (painted plastic surrounds top of control panel) and unreliability of this product, a total lemon.

I ordered a washer dryer combination through Whirlpool. I was given a delivery date 2 weeks out. Whirlpool employees must be doing their laundry very sparingly if they think that this would not put a strain on a household. But I was willing to wait. I asked the date and they wouldnt give it to me. A week later they called with the date and I asked the time. Again they wouldnt give it to me. However they said they would give me the time the night before. They then called with the time, which was during work hours. I told them I would be unable to do this during work hours and they gave me the only other optional date, also during work hours. I finally agreed and took a 1/2 personal day. When I arrived home. I received a phone call from Whirlpool that they will not be delivering my washer/dryer unit at all and to pick a different date. I canceled altogether.UPDATED ON 02/24/2016: I have worked hard to not get upset at companies. However I feel that this is an especially poor company and I cant remain silent anymore. I bought a Duet Washer and dryer over the phone with Whirlpool. It took 3.5 weeks for it to get delivered because Whirlpool kept cancelling. Each time, I took a 1/2 personal day so that I could meet the delivery people within their 4-hour window frame. On the 3rd attempt, they were finally delivered and set up by the delivery men.During the 2nd time I ever used the product, it stopped working, making a horrible grinding noise. I had to unplug the machine. My husband came home and hes pretty handy. However he was unable to even press 1 button. I had a friend in the repair business come the next day and he was unable to repair it. I called Whirlpool again and they said theyd have a repairman out the next day. They outsourced the job to a local company and Whirlpool sent me a confirmation email with a time and date. Again I took a 1/2 personal day. After hearing from no one, I called the repair company. They said they had no record of me in the system. I cried.I called Whirlpool and was put on hold for 3 hours. I hung up and called again. They said my department closed 8 minutes ago and they couldnt take my call. I asked how that could happen considering you began the call 3 hours before that time and would have stayed on hold until I died had I not decided to hang up and try again. Every time previous to this I had been on hold for a minimum of 1 hour.I have been trying to return the product. They tell me that Im unable to because my product is functional. I told them it was in fact not functional, which was about the 3rd time I said this, and they said Ill have to call back 1st thing in the morning. I told them I cant risk any more work time to deal with this poor company. So they put me on hold again and thats where I remain. I am currently going on 27 minutes.

My new fridge is leaking large amounts of water on the floor, but it is not from the ice maker, as it is not hooked up. I have a Whirlpool refrigerator, model number GB2FHDXWS04, purchased in August of 2010. It was with good faith that I chose what I thought was a high-quality product, as well as, it was chosen because it was made in the USA and would be supporting US families, not China.Within one year, just as soon as the one-year warranty expired it began leaking water daily, all over my wooden kitchen floor, causing the floor boards to begin buckling. It is not from the ice maker, as it is not hooked up. Not only is my floor being ruined, but my one-year old refrigerator is not working up to standards, for which I chose the Whirlpool brand. My refrigerator has been maintained and operated by all instructions provided for this product.I assume that this company no longer wants to be in good standing with its customers, and refuses to make good on a major problem, for which a large amount of money was spent on a high quality serviceable item, by paying for the repair or replacement of obviously defective parts, or by the replacement of the entire refrigerator.

This washer (Cabrio 6th Sense Washer) is less than 4 years old and now needs $500.00 worth of repair. You have to replace the tub in order to replace the bearings. If your washer starts to make noises during the spin cycle, you are in for a big repair bill. I still havent decided if I am going to repair it or junk it. The towels always smell sour even if you wash them twice.

We purchased a Whirlpool washer/dryer set 19 months ago and the washer just stopped working. Our trusted fix-it man came out and diagnosed it as a spin bearing problem assuring me it was not anything we had done. He stated it was a defected part or Whirlpool had never put grease in the bearings. A 450.00 part not counting diagnosis and labor. When I called Whirlpool, the first response I got was that they were sorry but we didnt buy the extended warranty, and of course the warranty it had was only a year. I asked to talked to a supervisor and finally she agreed to supply the part, but I was still responsible for the diagnostic and labor fee, which will be a couple of hundreds of dollars! Not happy with Whirlpool and will NEVER buy any product with their name again. Beware consumers!!!

I have called numerous times to complain about my new Cabrio washer. The first thing the employee did at the service center was to send me an owners manual, which I did not receive when I purchased the washer at Lowes. I followed all of the washing recommendations and still had problems with soap being left on the clothes. I called again and they said that perhaps there was something wrong with the washer and they were going to send a service technician out. I told her that he would probably not find anything wrong with it. I was just very unhappy with the product. She told me that we should check it out and not to worry. It was still under warranty and Whirlpool was going to take care of the service call. The technician told me that they have received many complaints about the machine, but there were no fixes available at this time. Yesterday, I received a bill from the service company for $129.00. I called the service company and told them that Whirlpool should be billed for this, not me. She told me that I had to call Whirlpool and if they wouldnt take care of it, I would have to. I then called Whirlpool, only to be told by the customer service rep that since they didnt find anything wrong with the machine, there was nothing that could be done. I asked to speak to someone else and she let me talk to her supervisor. She pretty much repeated what I was told by the first person and it is in the owners contract. I told her that I wanted to cancel the extended warranty that I just mailed in this week and she gave me another phone number to call. I cannot express how unhappy I am with your customer service department; the lack of compassion your company displays; and how I was told one thing and then charged a fee. It would seem that you have no eagles working for your company. I cant believe that a company as large as Whirlpool does not stand behind their products.

My Brother-In-Law bought a Whirlpool Gas Water Heater from Lowes last year. The Water Heater was still under warranty and would not stay lit. He called Whirlpool and they told him to send them a picture of where the water heater was installed (really? a picture). They told him he could not order the replacement part which was a Thermopile because he had to have a licensed person install it? Really? In your own home? My husband finally got Lowes to order the part because Whirlpools only help was for him to purchase a new water heater and Lowes would give him 10% off a new one. Lowes and Whirlpool have a monopoly on water heaters. Whirlpool is the only brand that Lowes sells. So if you want your warranty to be good on a water heater DO NOT BUY WHIRLPOOL.

Once again I am disappointed in a product that I felt was of the utmost quality. However after buying in 2010 and not being installed until 2011, the over the oven microwave has a crack on the outside of the door. Two pieces have fallen off from under the plastic rim on the inside of the door, two pieces of the door one on the top right side and the other on the bottom right side have fallen off. All I have to say is the two Whirlpool products I bought at Lowes has been a huge disappointment especially since the other two bought from the same stores are Frigidaires and work beautifully...

Ive had my Whirlpool water heater for almost 4 years now and for the last year and a half, I had to have the pilot light lit at least 5 times. I finally got so frustrated around the 3 times and called the company. They gave me instructions on how to light it and to ensure no draft was around the tank. A couple of weeks ago, it went out again and I called. This time I was told to replace the thermocouple. I did that and guess what? Still no hot water. Im a single parent with 2 kids and weve been boiling water just to bath.A service tech came out and told me I need to replace the tank altogether. I called Whirlpool service and they told me it was nothing they can do. Like many of you, I got this tank from Lowes and they will not do anything about it either. Its hurtful and stressful that doing a holiday season, I have to decide to either buy a hot water tank or give my kids a good Christmas. I know several friends and family who has had their tanks a lot longer with no problem. My problem is its a crappy Whirlpool brand with poor customer service.

Whirlpool Cabrio Top Load Washer Model: WTW7800XWO purchased at Lowes 8/26/2010. The lid was broken at the hinge in less than a year and was replaced under factory warranty. Lid falls down and pinches fingers. The second lid broke in the same location in less than a year. Lid falls down and strikes the eye. I’m speaking with repair technicians and researching complaints on this product. It appears to be a design defect that is not being addressed by the manufacturer.

Ice maker not working. Freezer not working. Fridge not working. There is some cooling in the fridge/freezer system - maybe 50 degrees. Not under warranty, 2 years old. Repair person is coming. Will edit when I have more details.

In May of 2010, my husband and I purchased a Cabrio washing machine. By the fall of 2010, I had put in a call to Whirlpool due to the washing machine chewing holes into clothing and not cleaning the clothes. Some of the clothes would come out of the washing machine with dry spots on them. Whirlpool sent out two different servicemen and even though one of them replaced the agitator we have still had problems with it. One of the servicemen even tried to tell me it wasnt the machine but it was my detergent (I use HE Purex dye free). I was told by a service rep at Whirlpool that there was nothing more they could do and I would just have to deal with it. I understand that products go faulty but with good customer service these issues could be resolved. Whirlpool obviously has little regard for their customers. I have contacted the Better Business Bureau. Hopefully they can get results.

This thing absolutely is total junk. It doesnt clean at all. I have to wash my sons sweaty uniform 3 times because the first two wash didnt clean it. A tub and washboard cleans better than this unit. A 600+ washer should clean the basic stuff. I remove clothes after it was finished and some of the clothes have dry spots where the water couldnt make it to. What kind of washer leaves clothes dry?I wish I came across this site when I was at the store. I did a search and the manufacture website and retail gave it positive reviews. I pretty sure the Whirlpool is paying people to write positive reviews. Technicians have come and gone telling me that there isnt anything wrong with it. That their diagnostic isnt detecting anything. Well when I call them again I will have the tech wait while I wash my sons sweaty uniform and then they can smell it after it goes through the wash. Im going call out a service tech until it works as advertise or they replace it. If I have to call them out once a week. That is what I will do.

We bought Whirlpool duet front loading washer and matching dryer. In 3 years the water level seemed like it was off. Clothes, especially towels were coming out stinky. Eventually you could hear the clothes were merely flopping around wet. Before we could order the repair part it completely quit and locked our clothes into it. I washed my clothes at my daughters house for a week and dried them at home. Within the week the dryer quit. Not having the money to repair both machines, my son gifted me a set of top loading washer/dryer. Again Whirlpool. In a week we had repair service out. They replaced everything possible and it still didnt work right. Since the 90 days from purchase was approaching we returned it to the store and they had Whirlpool send us a brand new dryer. This one worked for a month then stopped spinning. I havent called for service yet because now with 3 broken machines I am so disgusted. When I think about them I feel like I am going to puke. My washing machine shouldnt be the worst thing in my life, especially since it was a lovely gift from a wonderful son.

We have a wtw5500xw2 washing machine we bought 03/2012. We can no longer use it. The machine would not spin or agitate so the clothes do not get clean or get the water out and after the cycle is done we have to wring them out after to be able to take them to the laundromat. So two repair companies and 3 months later we find out that it is the wiring harness that is the culprit. After a new motor and a shift actuator, we contacted Whirlpool only to be advised that the washing machine is out of warranty and that we are out of luck. If the company has a known issue about these wiring harness they should be looking into it and changing suppliers or offering to replace the wiring harness at a discount to its customers. I will not be buying a Whirlpool appliance ever again. I would recommend going with a Kenmore. I have had a Kenmore dryer that I got 19 yrs ago that we got used and only had to replace the heating element.

I had my washing machine for about 10 days before it stopped working. I did about 4 loads of laundry. We have had 3 repair people come check it out, all referred by Whirlpool. They each had a different theory on why it wasnt working properly. Im now waiting for parts to be delivered and then service to be scheduled. When I contacted customer service, I was told (after waiting on hold for about 1 hour) that it was customer misuse. Ahem, first I heard that, and I think I know how to use a washing machine. I asked to speak with a supervisor. More waiting. Tina (#**) told me she will contact the service company about the parts. I told her to please conference me in on the call because I want to hear the outcome (and I dont want to wait another 1+ hour to reach customer service again). She put me on hold and then disconnected me! Really, all this time and 3 service people... Would be cheaper to just replace the machine altogether. What a headache!

We moved into a new home (brand new construction) in Dec 2018. The ice maker/water dispenser has never worked. Weve had 2 different repair people come a total of 5 times to no avail. Now have to deal with Whirlpool directly to deal with Warranty. Will Whirlpool offer a new fridge? No, they will send a replacement door. 8 months later and we still have a fridge that does not work. Not impressed with Whirlpool and extremely unsatisfied with the produce. Do not buy this brand.

Just about three years old our washing machine started making a horrible noise and soon after a horrible smell. Won’t complete spin and dry. The bearing inside the drum has failed. The pump is making an unusual noise. I see a lot of reviews about this product. I find it strange that it appears to have a good rating at all the advertisers but in reality it’s really a horrible machine. Shame on Whirlpool for our landfills, dumps and recycle bins with absolute garbage plastic and metal Has to be recycled. We have only disposable garbage for appliances.

I purchased a Whirlpool 50 gallon gas hot water heater 3 years ago. I have 3 daughters all in school age. When my old one finally quit due to tank failure and out of warranty, I went to Lowes and bought a 6 year warranty hot water heater costing around $600. Now I figured you get what you pay for RIGHT! WRONG! So about 2 years ago the pilot light started to just go out on occasion, a bit of an inconvenience but there was no default code warning me of any other issues. So typically we just relight it. I called Whirlpool to get help with this issue, but they wanted me to pay for a technician to diagnose the problem. Um isnt that what the warranty is for? I said dont bother. Im not paying $150 for someone to tell me what I already know. Ill just keep relighting it myself. So finally the pilot light goes out for the 100th time but this time I go to reignite it and BOOM! It sounded like a twelve gauge shot gun going off in my face! Then it flutters flames into the chimney of the hot water heater. Scared the crap out of me at first. But it finally stopped and run fine. Well Im laying in bed a few nights later and woke up to a loud thumping noise, I go down stairs and it stops. The following day Im in the kitchen and THUMP THUMP THUMP BURP BURP BURP. Run over to the hot water heater closet and theres the flames shooting out of the gas valve into the hot water heater then BOOM! Its out! The valve unit finally took a crap I guess. I call Whirlpool again to get my warranty - this time it definitely needs to be replaced. So the guy tells me the parts are covered in the warranty but a technician needs to look at it first and the technician Ill have to pay.. Excuse me but what the ** did you just say? I have to pay for a technician to look at your failing part? No I dont think so! Just send me the part - Ill replace it myself. Im a millwright electrician by trade. I specialize in power plants and refineries. Im sure this little gas valve wont be a problem. I spoke with these idiots on a Friday and he said I could have it ground shipped for free and it should be here in 5-6 days or pay extra for quicker delivery. What the hell did he just say? I could pay extra for quicker delivery on Whirlpools faulty part? ** whirlpool should be saying Well have the part overnight to you.Now since it was a 3 day weekend theres no sense in me paying $40 to have it delivered 3 day because it still wouldnt arrive until close to the five day. So I just looked to see where my damn part is because it shouldve been here by now according to the guy on the phone. NOPE! Its set to be delivered in 5 more ** days. DONT BUY A WHIRLPOOL PRODUCT. THEY DO NOT PRACTICE ETHICS.

Bought Whirlpool refrigerator Model GB2FHDXWS from Best Buy in July, 2012. I began freezing up immediately. Called Best Buy. They replaced it. Now the second one quit. Freezer doesnt work. Refrigerator motor works constantly. Called Whirlpool and was informed unit only has one year warranty. Got an estimate to repair it. Evidently, sealed unit needs to be replaced at $700. Will never buy another Whirlpool appliance again. Will not deal with a company that will not stand by its products.

I bought a new Whirlpool refrigerator at Home Depot for about $700. Six months later, suddenly, it starts making an intermittent but constant loud grinding noise and then the squeaking started. I called Home Depot first because I bought the protection plan. They referred me to Whirlpool who said the protection plan doesn’t kick in until another year after the warranty ends. It makes these noises whenever it runs, which seems to be more often (that it is running). Whirlpool may still charge $120 just for someone to come look at it even though it is under warranty. I asked another repair place and they said it might void my warranty for them to look at it instead. Whirlpool said it wouldn’t void the warranty but they would only work on it after the first repair person was finished. I’m waiting for the repair guy to come and see why it is making these loud noises. Another person with more knowledge of fridges than I have listened to the noises and said it sounds like friction in a motor. I read a review of the fridge that said the reviewer had problems after only 6 months and I thought that must be a fluke. Apparently not.

Whirlpool Duet Washer - The washer after 14 months started to rumble like a freight train under spinning condition. I call Whirlpool and the answer was to purchase an extended warranty or buy the parts for over $700.00 and pay the tech to fix it for another $250.00. A washer should last more than 14 months. I think the parts and the repair cost more that the price of the washer. This is a rip-off.

We purchased the Whirlpool washer less than a year ago and are now having the 4th transmission put into it. We are also having the 3rd timer put into it. We purchased this from Sears and bought the extended warranty (thank God). One of the times the technician ordered the parts to repair the machine. The service center sent the wrong parts and we had to wait an additional week for the correct parts to arrive. The 3rd transmission they installed lasted a week before it leaked gear oil all over our floor. When you do get a service call scheduled it will get rescheduled to a later date. This happened twice. They also cancelled the service call once before they fixed the machine. If I could give a zero star for this I would. DO YOURSELF A FAVOR AND DO NOT BUY A WHIRLPOOL WASHER AND DO NOT I REPEAT DO NOT GO TO SEARS FOR ANYTHING. Worst company to business with. I will say this that the service guy that comes out to do the work is a good guy. He stayed until almost 9:00 pm on one of the service calls. Hes been here so many times our dog knows him and doesnt bark at him anymore.

We purchased Model # WFG231LVQ from Appliance Connections. Its a 5 burner with oven. When my husband went to clean the stove door, the bottom handle fell off because the heat from the oven had melted it brittle. Weve had this stove less than 3 months. Then we see where the clips that hold the glass on the front door have melted. The plate that separates the burner from the oven has bowed and splintered the porcelain. And the oval griddle burner only puts out flames on one side. Whirlpool sends a repairman out. He states that they really make them cheap these days. Writes down the whole list of things wrong with it. Repairman calls us back and reports that Whirlpool only wants to replace the parts. Im afraid to use my oven. I want it replaced or my money back!

BUYER BEWARE!!!! Dishwasher less than 2 years old and pump & motor assembly went out. You would think and hope that an appliance would last longer than that... Contacted Whirlpool and they were not helpful at all. Will not be buying anything made by Whirlpool again...

We bought this dishwasher new from the Brick 2 or 3 years ago. It was bought not because old dishwasher wasnt working, but we needed a new fridge and stove so we also bought a dishwasher to match the new stainless steel fridge/stove. If I could give 0 stars I would. Biggest complaints: It doesnt matter what soap, what setting or how much your rinse/scrape your dishes THIS DISHWASHER WILL NOT CLEAN THEM. Its very rare it actually cleans a dish or utensil properly. If your plate had ketchup on it, it wont clean it. But if you had a sandwich on the plate and managed to not get ANYTHING from your sandwich on the plate, it would come out clean.The drain constantly clogs. We rinse everything, but the drain hose constantly clogs to the point the unit wont drain. Have to remove the unit, take off hoses and blow them out. It clogs because the strainer at the bottom of the dishwasher which is supposed to stop stuff from going down the drain hose doesnt work. If you look at the strainer and the system they use to stop stuff from going down the drain hose. Its no surprise it doesnt work. By design it cant work. My brother in law is a licensed appliance repair man. Sears actually paid for his schooling. He installed and hes fixed the clogged drain numerous times. He agrees. Worst dishwasher ever.

I have a Whirlpool Cabrio washer and dryer set. The heating element went out on the dryer when it was less than a year old. I purchased the set at Lowes. They sent out a repair person who called and told them it was the heating element and he replaced it. Two weeks went by and I could smell something burning. I called Lowes and after two weeks wait the repairman showed back up. He said that the control panel was bad. Lowes replaced my dryer and I have not had any further issues with it. Lowes gets an A+. My washer went out about a year later. It was making the loudest noise on the spin cycle. The repair person came out about 2 weeks after I called and told me that the washer was basically worthless, that the repair would cost more than the washer would to replace. I was totally shocked and decided to use it until it died. In the meantime, I found a repair/used appliance place. They repaired it for $235 and it ran for about 4 months. Then the noise returned. I have had it repaired again. Now the control panel gives me the SE light and stops running with 27 minutes left in the wash cycle. I have had nothing but problems with this machine. I would not recommend Whirlpool to anyone. Im going to have to replace this machine and it has cost me lots of $$. Junk!!

If you have the double oven below with bad board, start shopping for a new oven, but the part is no longer made. How can you end of the life a product after only 6 years? This is about the RBD305PDS12 double oven! I have wasted 3.5 days with Whirlpool/Maytag. Its very Frustrating how each department passes you along and makes promises about what the other department can do, resulting in zero satisfaction. None of them are well informed to say the least.I have a 6-year-old double oven that has a bad board and after 3 days, I find out it is no longer made. I paid $1500.00 six plus years ago and now I get to spend $2000 plus to get a new one. Again, how can you end of life a product after only 6 years?

Efficient. I like the look and the controls. I trust the Whirlpool brand, but have purchased other brands. This is probably the best dishwasher I have owned. My only regret is that it is louder than expected.

I purchased a front loading Whirlpool washing machine March 2017. I have need to have the drain pump replaced and the motherboard replaced. Each repair took 30 to 45 days to get parts and service. I would not recommend the washing machine.

Whirlpool with four burner and the model that you self-clean the oven. It had all the features I wanted and Whirlpool has been around for a long time. Cost was right for my budget and it had all the options to it. I would have to move it out from the wall to find the model. Love the oven and the fact that I dont have to use caustic cleaners to clean it but simply have to wipe the dust out. One burner does not work and I will have to get it repaired. I shopped at a scratch and dent sale. The price was right and I could barely see the scratch and it had all the usual warranties. I need moderately priced appliances and if there were expensive features on it that I have not previously used, I would probably decline it. I do basic cooking and do not need expensive accessories. I can on my range and I have found the burners do not hold up well for canning. The burner I use for canning is the only one I have had problems with. That is the only problem I have had with the range at all. If anyone plans to can, consider purchasing the coil that is heavier to sustain the weight of the heavy canner. I would not be afraid to purchase Whirlpool again. My range is about 10 years old and other than that burner, I have had no difficulty. It is a mid-price range.

This is NOT a true review of the oven as I have not used it for baking yet. I just wanted to make a comment about my new oven which was installed this morning. I turned it on as instructed and heated at the high temperature to rid it of the odours. When it is turned completely off the cooling down process begins, which blows the hot air from the oven into the room, causing some annoyance from the hot air, as well as the noise. Not sure I am going to be so happy in summer. I am certain it is a wonderful product for baking results, but with this annoying feature, I am not feeling so happy about it.

My Whirlpool Cabrio Washer is only 4 years old. I have had balancing & spin issues since day one. Thought it was just me. Constantly had to drain and spin after rebalancing. Now 10 days ago it cost me $250 to have it fixed. The aqcuator (?) Went. It wouldnt spin out. Now 10 days later it stops again. The appliance guy reads code. F7E7. He tells me the bearings are no good. Will cost another $400 and they need some special tool to fix it. IM DONE. My last set was 15 years old. The price is ridiculous and quality not worth what this triple capacity set cost.

My washing machine is a front loader. Previously I would not have purchased one, but after using it for a year or so I have changed my mind. As long as I do not overload it my clothes come out perfectly clean using cold water, and partially dry so needing less drying time.

IM OLD AND DISABLED WOMAN. Bought a brand new $800 Whirlpool top loader washer and it wont work after not even a month. Called whirlpool and had the worst customer service from Tammy. I have to wait to compose myself to call back cause the washer is junk... F9E1 SENSOR. IM NOT A MAN! Worst customer service. Thought my washer would last longer. Its been 1 hour 45 minutes. Wont turn off. I CANT unplug TAMMY! IF I COULD I WOULD!

I have had a Whirlpool washer for less than 1 year and have had it serviced over 7 times with drain problems - code A10 being displayed. Have not been able to resolve the problem with neither the dealer nor the manufacturer. What a lemon!

We purchased the Cabrio Agi top loading washing machine in 2011 (3 years ago). After 2 years it started leaking from the plastic drum (Bearings?). Luckily we have it in the basement on concrete floor, so there was no damage, just frustration. This was poor purchase on our part. We should have searched for more reviews. The wash time is ridiculous; it is too long, an average of 50 minutes per load. I dont know about how clean the clothes were, I guess they were OK. I didnt notice a smell, or them looking dingy. The Cabrio is a piece of junk if the bearings went out after 2 years?? We just purchased a heavy duty Speed Queen, top loading, agitator washer. My wife loves this, its like the old Maytag we had. They told us they wont be selling these washers after next year. Buy them while you can. The Cabrio is headed to scrap yard.

I purchased a very expensive Cabrio top-loading washer thinking I would never have to worry because supposedly it’s the top of the line, right? Well, I have it a few years; the first week they replaced the basket because it was ruining my clothes. And then I had to replace the pump because of a coin getting caught and putting a hole in the pump. Really? What the heck? Now the basket is all shredded at the top. Obviously that isn’t right, so what do I do now? Replace the basket again? Who gives them the right to charge so much for a piece of junk? Plus, it’s supposed to save on water, but I feel that the clothes don’t really clean well. They hardly feel wet coming out of the machine.

If you are on this website, keep reading. You will definitely find many people that have your same problem. We purchased our refrigerator 5 years ago. Since then we have had a leak inside of it which is gradually forming mold that I have to cleanup. The ice maker and water dispenser do not function for months at a time. I just purchased 2 drawers for the same reason as the review on May 5, 2016. The tabs break off of the front panels and the panel falls off of the drawers. Theres no way to pull them out. We paid over $200.00 for two drawers!I spoke with customer service at Whirlpool and read them the 2016 review. Their answer was that you should not believe everything you read. My answer was, How cant I? Its happening to the refrigerator I own. They just kept giving robotic answers. The conversation was that of someone that is in denial of having a problem. They dont care. Instead of at least offering a discount on the drawers, she offered me an over $400.00 one year warranty. Pathetic! Whirlpool has just lost another customer.

Updated on 03/15/2020: We bought this eight years ago to replace a 20-year-old Maytag that had finally developed a rust-related leak after serving us faithfully and needing only one almost trivial repair ($10 DIY lid switch replacement) over that period. I have replaced the water pump, the gear case, rotating seal (3 times), the lid switch striker (3 times), and the replacement gear case is making noises indicating incipient bearing failure. In its finite wisdom, Whirlpool decided to make the failure-prone main bearing irreplaceable, which means you have to replace the entire gear case, at a best-case cost of $120 and a worst-case cost of $300, plus labor, unless you do the work yourself, as I do. The secondary issue is mold and a musty odor. The most effective way to eliminate this is to pull the drum (non-trivial, requires a car jack, a 2x4, and a special spanner/wrench) and swab down the inside of the tub with disinfectant. (Been there ... done that three times over 8 years.)Original Review: I am in the process of replacing the bottom seal on my 6-year-old Whirlpool Cabrio (WTW5500XW2) washer. This will be the fourth major repair I have done on it. Fortunately, I can do the work myself and know how to find the best price on parts, but it is still discouraging that a lightly-used washer would have so many problems in such as short time. (It replaced a 20-year-old Maytag that finally rusted out.) Repairs to date: 1) replaced drain pump motor; 2) replaced lid switch; 3) removed basket twice to clean outer tub, due to mold and odors; 4) replaced suspension rods due to excessive spin vibration; 5) out of commission awaiting a new bottom seal. Total cost of parts (labor was on me) is well over $100.

I bought the Cabrio Platinum Set approximately 3 yrs ago. These is the worst products I have bought ever. The dryer didnt dry properly since day 1 w/the energy saver setting. I have always had to run a time dry in order to get properly dried clothing. Sometimes things still come out damp. The washer well the washer as I said the WORST product EVER. Approximately 3 yrs old and it leaks all over my laundry room unless surrounded by towels to suck up the water. During the wash it has the worst smell ever. And while spinning it jumps around and is so loud, you can hear it all through my 3 story home. We have complained we have written, emailed, called and have been offered nothing. I can honestly say I will NEVER buy another Whirlpool product again ever.The least they could do is stand by their product. For the price of this set it should have lasted much much longer. I had a Kenmore washer and dryer set that we bought it was not even top of the line I would say probably a cheaper model of theirs that lasted 10+ yrs we bought it brand new and my friend bought it when I changed to a front loader which by the way was one of the cheaper ones but was still better than this piece of **. It started breaking about 1 yr after we bought it. We have already fixed a few things but will not spend another dime on it. Now its not even cleaning. I now have to buy yet another washer. From what I have read either Whirlpool needs to up their game or just go out of business.

I purchased it in 2011 for $1100 Canadian. Smooth glass top and true convection. The controls were easy to use, and understand. What bothered me was that it stopped working just after the warranty ran out. I did my research, and found that the newer ranges that have the controls on top at the back have issues with the motherboard overheating, and causing this problem. I did speak to Whirlpool customer service, and managed to convince them to supply the replacement part at no cost. I paid my local dealer to install it. This repair lasted for just over 1 year. Same problem again.This time I could not convince Whirlpool to supply the part. FYI The part in question is the controller. Essentially a motherboard. All the controls are operated through this small computer. It is the only replacement part that costs over $100. Last I checked it was around $450 Canadian. The reason for the fault is overheating. According to the tech that fixed it the first time, it is the most common problem with this style of range. I find this concerning considering the only thing a range does is create heat!Keep in mind that you are virtually held over a barrel. There are only two companies that market their products under multiple names adding up to over 80% of the appliances on the market. They battle for that market by offering more bells and whistles, and less quality. The Range I replaced four years ago was 20 years old. I just replaced my Whirlpool 3 months ago. I went outside of the 80%, and bought a Samsung. Im rolling the dice, and went with induction top. My theory is it will produce less heat because it just heats the pot, not the stove top.Low quality drives me nuts. I want fewer bells and whistles, and more long lasting reliability. I should be able to go my lifetime and only buy two or three ranges. We really like the induction top. It works fast, and doesnt produce too much excess heat. Dual zone oven is a good idea. We werent looking for it, but there was a deal on. The dual zone induction range was only $50 more than the regular one beside it. Now my wife uses it all the time. She will have cookies in one zone, and a casserole for supper in the other. True convection is the other must have. It does a great job cooking everything evenly.

My refrigerator is now 5 years old. I have a stainless steel fridge. I didnt even have my fridge for 2 months and the one door started to rust. Whirlpool did fix that but now my fridge isnt staying cold. My extended warranty was just up 5 months ago. Figured some of the repairmen that we have called wont touch our fridge because they say the model that we have breaks a lot and that Whirlpool discontinued making this model. I am disgusted with this fridge.

Whirlpool has electronic controls allowing exact temperature settings. It is an excellent range and it has a storage drawer under the oven for storage of pots and pans. It also has sealed burners so no gunk gets under the burners.

I have had no trouble with this ref. There is absolutely nothing bad I can say about it. Once or twice something has fallen behind the drawers/ranks in the freezer.

Weve had our Whirlpool Cabrio washer and dryer just over a year. I like them both but then we are having problems with our lid. The first one cracked after 9 months and they replaced the lid. Two months later, the new one cracked and they replaced the hinges and lid again. I assure you we are very careful when lowering and lifting the lid. I do 80% and my husband does 20%, and we are very cautious of it especially after the second one broke. Now, I was just putting laundry in and the third one cracked while lifting the lid. There is obviously a problem, and Im wondering if anyone else is having the same issues. Eventually, it will crack all the way through which will cause the glass to pop up and the lid wont lock. I will not buy anything with a glass lid again!

It is a new model side by side with water and ice maker. The temperature is very uneven, inside it has surprisingly little storage room in both fridge and freezer. Very difficult to fit food in due to awkward spaces. Would not buy again or recommend.

Its awful! We paid over $600 for our Whirlpool Gold Series convection/microwave clean release oven (model GMH 6185XVQ1). It worked fine for 12.5 months at which time it started clicking and, after a final zapping sound, would not heat anything at all. I called Customer Service, Oh, so sorry, its past its one year warranty. I was finally transferred to Escalations then to the supervisor of the Escalation specialist. Finally, we negotiated that I would pay for the service call ($129) and they would pay for parts (which were around $300 for a fried magnetron, diode, and something else). That repair was 6 months ago. Today while heating a glass of water in our microwave, I heard the familiar zap and no matter what, the microwave will not heat anything. I called Customer Service again, figuring the newer parts were still under warranty. Wrong. The newer parts were only covered for 90 days. This time, they tried to sell me a service plus package. For only $289, they will re-warranty my microwave for 1 year after they come out and fix it again (cost on me). My other option is to pay $129 again for another service call plus any parts (which Im sure will be about the same as last time. I will never buy Whirlpool again! Buyer beware!

Purchased a double wall oven and had it for 13 months. Used it this past Christmas and for the first time used the self cleaning mode. After an hour the power went out and now the oven is dead. Whirlpool service sent me to a local repair company and they want $70 to come out and look at the oven. This seems like a huge problem based on all of the feedback on the web. This is an obvious lemon and Im going to talk all over social media about the poor quality of this product.

Our Whirlpool Dishwasher model WDT710PAYW is less than 2 years old and is rusting on the outside of the door where the steam vent is. Apparently the hole that was made in the door for the vent was not sealed, now the paint is blistering up due to the rust. Will not purchase another Whirlpool.

This washer & dryer is the extra large capacity combo. Uses less water but surprisingly the clothes come out clean as a whistle. Less detergent. Sin all cleans clothes excellent & saves you money. A win/win!

We purchased the pair a year ago and its been nothing but headaches. First of all, half the clothes dont even get wet. They say its high efficiency but I dont think theres any efficiency when it doesnt even wash them. Second, when it actually does wash them, it leaves detergent all over the clothes. Imagine your black dress pants with white bleach like streaks all over them. We called because we were under warranty and a repair man came out. Totally useless. He said because its high efficiency, its supposed to do that. Not clean my clothes?? Why would I have purchased a WASHING machine that doesnt clean clothes?? Is there some other use for it Im unaware of?? He told us to try using deep water setting and extra rinse. So now we can wash 3 pair of socks at a time instead of one. Yippee.Do NOT BUY THIS CABRIO WASHER, UNDER ANY CIRCUMSTANCE. Youd be better off with a plastic bucket from the dollar store. If you get it as a gift, the person who bought it for you may secretly hate you. I wish wed had the benefit of these reviews. Now were out $1500. Will NEVER, EVER BUY A WHIRLPOOL PRODUCT AGAIN. Not only does it not work, they refuse to recall it or refund it. Off to the laundromat to WASH my clothes.

I have had the washer for 3 years now and it started to make a loud noise during spin cycle. I made a service call and found out the bearings are damaged. Something that cost this much money should last a lot longer. I have researched on the internet and found this to be the problem for a lot of consumers and would like to see something happen.